National Debt Relief Reviews
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About National Debt Relief
National Debt Relief is one of the largest debt settlement companies in the U.S. Founded in 2009, National Debt Relief negotiates with creditors to reduce how much you owe on unsecured debts such as credit cards, personal loans, medical bills, private student loans and collections. It offers personalized plans to help you resolve debt, along with support from dedicated debt specialists.
- Free consultation with debt coach
- Free debt relief quote
- Numerous accreditations
- FProfessional and responsive customer support
- Easy enrollment process
- Fees can reduce overall savings
- Not available in all states
National Debt Relief Reviews
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Reviewed Aug. 11, 2017
My initial experience with the Associates at National Debt Relief has been very pleasant. All whom I dealt with are extremely professional, courteous and exceptionally informative. I have faith all will go smoothly. Thanks for all the help.
Reviewed Aug. 11, 2017
Johnathan ** and the entire staff, were very friendly, professional, and knowledgeable. They made an unpleasant experience very comforting. I would recommend National Debt Relief to anyone who needs help with their financial problems. They saved me over $300/m and I will be paid up in 42 months instead of 20+ years.
Reviewed Aug. 11, 2017
I responded to an add on Facebook advertising your company. I had recently had a very bad experience with another company claiming to be a debt relief agency. I wasn't sure what to do, but after talking to Matt **, I was reassured that I was speaking with a professional who only had my best interests at heart. I have renewed hopes of getting my life back in order and under control.
Reviewed Aug. 11, 2017
We only just began, but so far it has been good. I researched several places before making a decision, and I asked a million questions before agreeing, but every question has been answered with no judgment or criticism. I am very much looking forward to getting the assistance, nervous, but I am assured that I will be taken care of, so I am hopeful.
Reviewed Aug. 11, 2017
I have been enrolled for 4 months and have just received my first offer of settlement amount for one of my creditors. I was extremely pleased with the amount of settlement (about half of what was owed) and the arrangements to pay it. The customer service representative who contacted me was very nice and professional. So far, a great experience!
Reviewed Aug. 11, 2017
Excellent professional service. Enjoyed the experience. Looking forward to this service. 5 star attitude and service. Outstanding in every way, would recommend to a friend. This is the service I was looking for. The plan makes sense for those who need it.
Reviewed Aug. 11, 2017
National Debt relief has been amazing throughout this whole process! Everyone is friendly and makes you feel at ease while going through difficult times. Short hold times every time I call and prompt responses when I ask questions. Has saved me a lot of money.
Reviewed Aug. 11, 2017
Alton ** was professional and hilarious!!! He definitely was not boring. Was very honest. I would so recommend him. Everything went smooth and quick. Please keep him. His personality is one you need to keep! Trust me. Thank you. He makes you laugh so you don't stress about it.
Reviewed Aug. 11, 2017
From the beginning to the finish of application, both Mr. Van ** and Mr. ** were not only sympathetic, understanding and so very kind but extremely professional. These two gentlemen are an asset to your organization. Thank you.
Reviewed Aug. 11, 2017
I was skeptical about this program, but after talking with Priscilla I felt reassured that this was the program for me. I am now on my to financial freedom. I am excited to be in this journey and get back on track.
Reviewed Aug. 11, 2017
So far they have kept me well informed about my situation. In just 3 months with them they already negotiated a settlement with one of my creditors. Very happy with the customer service and the quick work they do to get you a great settlement.
Reviewed Aug. 11, 2017
I was so pleased with the kindness and understanding Kelly showed me. I have been working since I was 16. I am now 66. I had my first credit card at age 21. I have always paid my bills. But due to my husband's health and being semi-retired including my own hospitalization we need debt relief. I work for my husband and for the two years he hasn't been able to pay me. So I have to rely on my social security check. This will help us so much. We are so very grateful.
Reviewed Aug. 11, 2017
Received email on one of my collections and spoke to rep. She was very helpful and explained in detail how this all worked. She walked me through the sets to add another case and also put in a request to mail another welcome kit as I have misplaced mine.
Reviewed Aug. 11, 2017
They have been informative in keeping involved and aware of progress made with creditors. I am very pleased. They have been polite and courteous and have always responded to questions and or concerns. I would highly recommend their services who have debt issues especially in dealing with creditors.
Reviewed Aug. 11, 2017
National Debt Relief is an excellent service. I already recommended to few of my friends. Because of this unique service, I'm gradually getting out of debt; excess debt is suffocating and sucks the life out one's existence. As a single parent, this service has been invaluable. My credit score can be rebuilt, so I was okay with that understanding that I had to emerge from this debt. The Representatives are competent, professional, supportive and understanding. Thanks so very much for your assistance!
Reviewed Aug. 11, 2017
At first I had my doubts about the program, but I am so happy that I stayed with the program. They are very professional and care about you as a person. We all have different circumstances that lead us large amount of debt. No one's fault, it happens and it is great that there are people that care to help. Would let everyone know they are the best.
Reviewed Aug. 11, 2017
I've only just begun on this debt relief journey so I can't speak to the actual progress but the people who assisted me in enrolling and explaining the program were extremely courteous and I must say very patient with me since I am no computer whiz. I believe I understand the program and am anxious to see some progress. I am disappointed that I have had to allow this debt to progress to this point but it did and I am looking forward to becoming debt free!
Reviewed Aug. 11, 2017
Everything was handled very professionally and quickly. The lady was kind and considerate and was easy to understand. We changed our bank accounts to make the process easier. We tried to change the information online with Global Solutions but were unable to.
Reviewed Aug. 11, 2017
I am so happy that I signed up to National Debt Relief. I was going through some financial difficulties and was just getting by. I knew I had to do something so I called National Debt Relief where the friendly consultant explained how National Debt Relief works and show me step by step to get me setup. I was setup on an easily payable monthly payment and within month hassles from the creditors calling you vanished. National Debt Relief settled with one of the creditors with settlement savings almost 70 percent of original debt. WOW. Thank you National Debt Relief.
Reviewed Aug. 11, 2017
They took my stress and anxiety away with their wonderful customer service. I have called them several times about different matters and concerns and they have always gave me great information. Which helps me get through this rough time in my life. I look forward to being debt free in a few months.
Reviewed Aug. 11, 2017
Well, if you are drowning in debt, but don't want to declare bankruptcy and ruin your credit, National Debt Relief is the company for you. I have been working with them for just under one year now. Not only are any and all of the representatives friendly, courteous and helpful, they are, above all, understanding. No judgment here. They work diligently to reduce your debt. I researched many similar companies, and National Debt Relief is, by far, the best. Highly recommend!
Reviewed Aug. 11, 2017
Overall, I have just started the process, getting enrolled last night. But so far, I'm feeling very good about the entire process. I'm starting to feel less stress and able to enjoy my days again. I'm hoping everything works out for the best, because I think National Debt Relief is too good to be true, because it's so easy and friendly. It just can't be this easy!! Haha I can't wait to be debt free and enjoy raising my two babies as a stay at home mom!
Reviewed Aug. 11, 2017
So far it has been a great experience! Wonderful and trustworthy service. We are grateful for the help that NDR is providing to us, and we are looking forward to becoming debt free. It has been very easy to work with NDR. Thank you for the great customer service.
Reviewed Aug. 11, 2017
The customer service was pleasant, respectful and answered all of my questions. I wanted an update on my account, and he provided the information in an efficient manner. He also sound like a person who was understanding of people's time of financial hardship. National Debt Relief knows how to treat customers during such trying moments of one's life.
Reviewed Aug. 11, 2017
They are always courteous and willing to help. This program will save your sanity and life. I would highly recommend. They work for you to lower your balances and meet your budget not you meet their budget. They stop the harassment from your creditors.
Reviewed Aug. 11, 2017
I am a new customer. The enrollment was easy. I look forward to being debt free!!! I like the idea of doing things online. The signatures were done without effort. We are excited and look forward to having a debt free life. We are thanking you in advance for helping us!!!
Reviewed Aug. 11, 2017
I just made the decision to enroll in the National Debt Relief program. My debt relief specialist was very helpful and explained everything clearly. I'm still nervous about the entire process, but hopeful it'll be worth it in the end. I feel like a weight has somewhat been lifted off my shoulders and I can't wait to start seeing results.
Reviewed Aug. 11, 2017
Gary and Harry made me feel very comfortable talking on the phone. They were clear and listened when asked questions. They explained everything well and communicated on timely fashion... All documents required were explained and emailed.
Reviewed Aug. 11, 2017
Started solving my debt in matter of months after signing up with them. It is a great working with them. The people are nice to work with and they will help you of any questions that you have. If you have debt you should try this company.
Reviewed Aug. 11, 2017
It’s pretty good. I would recommend it to people. They help you out on whatever you need. Very polite and respectful towards you. They explain everything you need to know. I would just rather pay a one month payment, rather than two per month. It’s also pretty cool that you dont have to talk to no credit card company, they do that.
Reviewed Aug. 11, 2017
So far this has been an amazing experience. I enrolled less than two months ago and they have already reached a settlement with 75% of my creditors. And the money they are saving for me is amazing. They in no way made me feel like I was a bad person for needing this help. Making the initial phone call was a great decision for me!!
Reviewed Aug. 11, 2017
So far the experience has been very good. I am early in the process and as of yet have not had any resolution to the 12 accounts that National is working with. The customer service representatives have been professional, courteous and helpful. I anxiously await full resolution and am hopeful that this matter can be resolved quickly.
Reviewed Aug. 11, 2017
I wish I would have started right after my divorce. I'm very pleased with NDR with helping me become debt free. NDR has been very helpful with assisting me with clear my debt. Keep up the great work that you are doing for me. Thanks for all you do.
Reviewed Aug. 11, 2017
I was laid off for 5 months and had to live on my credit cards. By the time I got a job I was facing about $800/mo minimum credit card payments and those payments would have taken forever to pay off the principal. In the meantime I was stressed and my credit score was tanking. These guys got my monthly payments down to $400/mo, my credit score is slowly repairing, they took care of the endless creditor calls, and it only took about 3.5yrs to work off about $18k worth of credit card debt. In addition, about $6k of the $18k was negotiated away... Meaning I didn't have to pay it.
Reviewed Aug. 11, 2017
The guy that helped me appeared to be nice and helpful. I was scared to do bankruptcy - truly! I feel that he was there to fully assist me. I want a fresh start and hopefully my fresh start will start now.
Reviewed Aug. 11, 2017
They were very supportive when I called and knew the answer to all my questions. They were kind and did not judge. I honestly was at my ends wit and didn't know what to do anymore. What a relief to be able to see some light at the end of the tunnel. I'm so glad I finally called.
Reviewed Aug. 11, 2017
National Debt relief is awesome! They reduced one of my card debt from $5000 to pay only $2,000. I am very impressed with their ability to negotiate!!! It was much more percentage than I expected... I know I couldn't do it myself if I went on negotiating. I have more trust on them than before after the first negotiation is done. Now, I can encourage to other people with confidence as well. Try National, You won't be sorry!
Reviewed Aug. 11, 2017
Good experience, I don't have to do anything. NDR are taking care every creditor, I'm headache free. Also I'm able to have a little extra money in my pocket. I already accepted my 1st settlement offer and it was more than 50 percent of my balance. I couldn't believe it.
Reviewed Aug. 11, 2017
I spoke with Shomari through the entirety of my Application process. He was attentive, informative, patient and wonderful throughout the entire call. I would definitely recommend your company to friends and associates if they ever desire this type of service.
Reviewed Aug. 11, 2017
I was not disappointed by the terms acquired by National Debt Relief and I appreciated them involving me in the agreements. The staff show real professionalism in the handling of clients that are already under a lot of stress and for me that was one of the valued attributes of the company.
Reviewed Aug. 11, 2017
I was tired of paying too many credit card bill every month so I called National Debt Relief. So far I have been impressed by how they can negotiate your debt down as much as they can. It’s a lot better than I could have done by myself. They definitely know what they are doing.
Reviewed Aug. 11, 2017
I'm so happy with National Debt. The personnel in the company are awesome! I would refer them to everyone. I spoke to several of their employees on some of my issues and they always answered my questions and concerns I had.
Reviewed Aug. 11, 2017
I spoke to a guy at National Debt Relief who told me that he had been in the same situation as I am in. He had a lot of credit card debt and that he went through the debt solution program. Now his credit is 700 and he’s completely out of debt. He understands that people make mistakes but that I’m young and that I can bounce back from it. He was supportive and he made me feel comfortable in doing the whole thing, so I went for it. He’s the one who went over what my payment could be every month and walked me through how the whole process would be. He answered every question that I had about it.
I get paid bi-weekly at work so NDR was able to take out $129 every other week, which isn’t bad. I can still function and still live with that being taken out. I don’t get paid a whole lot so it was a reasonable amount. I’ve already had two of the credit cards resolved and I’ve only been on it since December of 2016 and now I only have one left, so I’m pretty stoked about that. I’ve definitely referred people to NDR. It’s been a really good experience. It’s been pain-free and if I have any questions, they answer on time and I’ve been satisfied overall.
Reviewed Aug. 11, 2017
I was trying to get everything settled. I went with National Debt Relief and it’s been good with their team. They're very nice, helpful, and attentive. If I don't answer the phone and they get a contract or something, they'll usually email it to me and I can verify or accept it through email. They have good communication skills. I haven't had any issues with them so far. I would recommend National Debt Relief.
Reviewed Aug. 10, 2017
Everyone did a great job taking their time to explaining every detail to me. Also making sure that I will be comfortable during this process. Very kind and friendly staff. I look forward to working with this team to get everything resolved as quickly as possible.
Reviewed Aug. 10, 2017
Thank You National Debt Relief! No more credit card debt and I plan to keep it that way. The program was stress free and communication was top notch, I felt supported every step the way. The client portal was easy to access and allowed me to keep up to date with the stars of my accounts. I would recommend this program to anyone who feels like they are drowning in debt, after 12 months I see the light ahead.
Reviewed Aug. 10, 2017
Alton was very helpful and very professional with helping me out with what I need to do to relieving me of my debts and very thankful for his help. I would like to tell anyone that has a problem is to contact National Debt Relief for help with their own debts.
Reviewed Aug. 10, 2017
When I first called National Debt Relief I had no idea the amazing customer service I was about to receive. Micheal ** has an astounding attitude and a very exceptional way of speaking. I understood everything he was explaining, and truly feel relieved to be in your hands when it comes to my Debt. The welcome call was nothing short of fantastic as everything was reiterated once again and fully taken hold. I appreciate this company and the way they take care of your problems and truly makes you feel like you were being taken care of.
Reviewed Aug. 10, 2017
Since I started with you I have had no problems. You have let me know when one of my creditors have settled and how long it would be to pay it off. The only thing I have a problem with is when you ask for extra money. I haven't worked in four years and my husband doesn't bring that much home. It gets hard to pay you extra and also pay the other bills we have, other than that you have done a wonderful job for us. We only have one more bill to get settled and paid and we will be debt free. So thank you.
Reviewed Aug. 10, 2017
I am new to this program, sorry can't say any experience yet but I really feel this program will help me get out from debt within two to four years. Thank you for giving me this opportunity to know your program and hopefully will help me and will be debt free.
Reviewed Aug. 10, 2017
Jeannie ** was a very helpful and competent employee. She was very patient and informative in walking me through this difficult process. I was very happy with the second gentlemen I spoke with as well. He finalized the process but I do not recall his name. The team I spoke with today helped me feel comfortable moving forward with NDR.
Reviewed Aug. 10, 2017
NDR are very helpful to the cause. NDR is reasonable, understanding, and patient. I appreciate all the help that NDR counsel me when it is necessary for me. Truly I will definitely let my families and friends know about NDR. THANK YOU NDR FOR YOUR HELP and UNDERSTANDING.
Reviewed Aug. 10, 2017
My questions were answered. The gentleman on the phone was so courteous and professional that it stands out in today’s age of rushing you off of the phone. I am happy that I went with them. I would recommend them to other folks that have suffered financial hardships.
Reviewed Aug. 10, 2017
Great, lowered stress, kept me posted with each phase. Pleasant and helpful when contacted with questions. Only one minor surprise as I enter my final step of debt relief. In considering just have your documentation on all accounts to be entered. This will speed up the initial process.
Reviewed Aug. 10, 2017
National Debt Relief came thru as promised. Settled my debt with city for one third of the total, great job. I definitely recommend them if you are in credit card trouble. It is fast and easy, it takes minutes to set up your account this is the third debt they've settled for me.
Reviewed Aug. 10, 2017
Customer service is always friendly and informative. I feel like I am in good hands when speaking to a representative on the phone. They take their time to walk you through steps to take so that you are not lost on what to do. Definitely would recommend to someone else in my current situation if they are looking for solutions to their debt.
Reviewed Aug. 10, 2017
National Debt Relief was very helpful and helped me feel better about the experience because I felt nervous and a failure in the situation I am in. So I am very satisfied with my experience. They even called me the next day to see if I was comfortable with what I am about to do.
Reviewed Aug. 10, 2017
Customer service is Always fast, friendly and responsive. Everyone is always willing to go above and beyond to make sure customer concerns are appropriately addressed. I've seen a quick response to the debt entered into the program. I would recommend to anyone looking to become Debt free.
Reviewed Aug. 10, 2017
The response from a customer service representative was fast and the process took approx. an hour to complete. I was enrolled and given all the information I needed within on the first phone call. After completing all the information within two weeks I will start the program, which is great!
Reviewed Aug. 10, 2017
Those I have spoken to over the phone have been very helpful in my experiences so far. It took a little longer than 5 business days for the bank account that the money is taken from to be switched, but nonetheless has since worked fine.
Reviewed Aug. 10, 2017
I'm very satisfied with NDR for helping me get my bills paid off. I'll never let this happen again. The staff has been so helpful and nice to talk to and service is easy and fast. Easy to get customer service when you need it. I would recommend NDR to friends and anyone having financial problems.
Reviewed Aug. 10, 2017
I thought getting debt free would be so much harder than this. This has helped me so much and I have had every question I need answered, answered with explanation of how it works. They have help in so many ways! Thank you.
Reviewed Aug. 10, 2017
Great customer service. Explained everything in detail. Understand my responsibility and on track to complete my goal. So far the monthly payment have been easy to afford and maintain. Very pleased with the settlement offer and the time it will take to pay off my debts.
Reviewed Aug. 10, 2017
Very helpful and concerned, care about their clients and want to make your life less stressful. I would recommend to anyone I know and tell them how smooth of a process this was. I really want to thank Narciso who made me feel better during the initial process of the program, I just pray this stay a smooth sailing. Thank you again for your help.
Reviewed Aug. 10, 2017
The customer service was awesome. All my questions were answered, and I hung up knowing a lot more than what I started with in terms of managing my debt, which is amazing. I love how friendly and kind the customer service representatives are and how they aim to make sure you are helped.
Reviewed Aug. 10, 2017
I had no problem with National Debt Relief. They were always courteous and would discuss any question I had at length. From the inception, they explained every step that would be taken and what alternatives I had or did not have. They helped me resolve my problem.
Reviewed Aug. 10, 2017
These people are the best! They are always on top of all my accounts, and such an easy process. I am excited to say they gave me a big stress relief. I would recommend them to EVERYONE that is in debt. I was so far under, but now I can breathe. Thank you!!!
Reviewed Aug. 10, 2017
Y'all have been treating me so well since I joined the program. Even after calling like three times in one day or so many question in one phone call y'all never treat me horribly like some of my creditor. It's nice knowing someone or even a company cares about me and my feeling.
Reviewed Aug. 10, 2017
I was really in a bad place financially when I heard your ad & I called in. It was a blessing. My agent was great!!! She was very helpful. It didn't take long to see if I qualified for the program and the bi-weekly payment I can afford. With NDR I have already settled with 3 of my creditors.
Reviewed Aug. 10, 2017
Very informative and professional. Looking forward to clearing my debt. I've been contemplating on doing this for a very long time. It's nice to know that there are companies out there that are able to help. First step in the process is done, can't wait to see the end result.
Reviewed Aug. 10, 2017
I was very pleased with the results of the first creditor paid off. Thank you so much. I can't wait to see the results of the other ones that I have. Your company has been a blessing to me. I would recommend this to anyone that needs this instead of filing bankruptcy.
Reviewed Aug. 10, 2017
Angel was extremely patient and helpful during our call. He thoroughly explained everything and made me feel confident in using National Debt Relief to help me through this time of financial hardship. I already feel a sense of relief and look forward to becoming debt free. Thank you.
Reviewed Aug. 10, 2017
So far, I haven't had much interaction, but I did like the fact that as soon as they reached a settlement, they contacted me right away. At this point the process has been pretty seamless. They explained everything in detail, and made sure I understood the process.
Reviewed Aug. 10, 2017
Bill and the next day Harry were both very helpful and didn't try to make fun of my problem. Very business like company. Both explained everything. So far happy. I hope this will be my first and my last time doing this. Things have been tough since I forced to retire, thank you.
Reviewed Aug. 10, 2017
William was very knowledgeable and answered all of my questions promptly and explained things very well. I now have a much better understanding of how settlements with creditors works. I am confident in the program and I am confident I will be successful.
Reviewed Aug. 10, 2017
My representative Kate was amazing. She walked me through the program smoothly, made sure I understood what the next step was and expected completion time. She definitely made a tough and embarrassing situation extremely easy and as painless as possible! Thank you!
Updated review: Aug. 29, 2017
I wrote a review earlier about the fees and process of this program. I gave NDR a three-star rating. So Costa from NDR has been trying to contact me. I finally talked to him. He was very understanding and explained to me everything that has been going on. When I originally wrote the first review I was new to the program and still am, but I am beginning to understand it a little more. Especially after talking to Costas. This program is great. It may not be for everyone, but it does save money in the long run. I was struggling so bad I had to do something and I am glad I made this choice. So far so good. Don't get too stressed out. I am finding the main thing for this program for the consumer is patience and don't hesitate to call or email with questions.
Original Review: Aug. 10, 2017
When I signed up for NDR they made it seem like they collect the %25 fee on the settled debt. It is actually 25% on the enrolled debt. It is in the paperwork.Live and learn. NDR has always answered my questions. Just make sure you ask the right questions.
Reviewed Aug. 10, 2017
Everyone involved in my process has been absolutely accommodating, helpful, informative, and honest. I am very happy with everything and would recommend to a friend for sure. Didi ** was great and walked us through everything in great detail so we understood completely.
Updated review: May 7, 2018
Initially my own anxiety over the process and debt made me question whether anything was being done, however since the initial settlement offer came through things have really started moving. I've been more than happy with the progress and results achieved by National Debt Relief's negotiators.
Original Review: Aug. 10, 2017
I feel more frequent updates on activity would be an improvement, it seems as though nothing is happening other than my payments being made to National Debt Relief. I would like to know if negotiations are transpiring with creditors, or if any creditors have refused to cooperate. My fear is getting served with a lawsuit unexpectedly.
Reviewed Aug. 10, 2017
Everyone I talk with them, they are all pleasant to work with. I have had no stress from this experience. They cover everything and make sure you have no problems. I recommend anyone that is having a debt problem to give them a call.
Reviewed Aug. 10, 2017
I called in NDR on August 10, 2017 and had the pleasure of speaking with Williams who is very knowledgeable on Activity in my account and knowledgeable on the issue at hand. I had a creditor who had sent me a letter informing me they were changing the account holder --William informed me to email or fax it to the office to put it on file---William was a very good representative and I'm writing to Give appreciation for his service.
Reviewed Aug. 10, 2017
I have been with the program and am nearly done. Whenever I have contacted them they have been helpful and professional. I am older, they have always been patient and happy to take the time to explain things to me until I feel that I understand. Thank you to all of the NDR team for making a stressful situation easier and less frightening.
Reviewed Aug. 10, 2017
We are so far very impressed and appreciative. Settlements happened a lot sooner than expected and are saving us so much money! My husband was very skeptical at first but now he is happy with what they have done. We have save over 7,000 so far and will be debt free in about 2 years!
Reviewed Aug. 10, 2017
Had a few questions regarding my account and the customer service representative I spoke with was very helpful. All my questions were answered very quickly, and in a very pleasant manner. This process is new to me and I felt reassured after speaking with the representative.
Reviewed Aug. 10, 2017
I cannot say enough great things about this company. I felt a sense of relief from the moment I had my "welcome" call with my representative. They have taken such good care of me, and I have felt reassured all along that they had control of the situation with my debt and were handling it in the best way possible. And the results!!! They speak for themselves. The settlements have been unreal, and I am nearly back on track after only a few short years. Thank you National Debt Relief!!!
Reviewed Aug. 10, 2017
I started with National Debt Relief in April. They explained the process well and I have already had one debt settled. It was hard to explain to creditors, but that is to be expected. Overall this has been a lifesaver for me.
Reviewed Aug. 10, 2017
I had a lot of credit card debt due to my husband needing a double transplant. I had people calling everyday at work and at home. I was trying to balance a very sick family member, work and pay bills. I was to the point that I didn't know what to do when I found out about National Debt Relief. The help that I received from them has given me some peace of mind and I am slowly paying my debt down.
Reviewed Aug. 10, 2017
I would recommend this service to anyone that is really trying to get out from being drowned with debt. Good people that are willing to go to bat for you and get the best settlement possible and get your payments that you can actually afford. Great customer service always gave me good advice and direction. Stick with it and you won't regret it.
Reviewed Aug. 10, 2017
The people I dealt were very helpful and patient. I felt like I had a ton of questions and they were more than willing to entertain all questions ask. I felt good after setting everything up to help me get out of debt.
Reviewed Aug. 10, 2017
Going into a situation like debt relief is already stressful, but Ben and National Debt Relief made it easy. I'm busy so they agreed to talk through emails. Ben made sure I had all of the information I needed and answered my questions. I never felt like I was being forced or intimidated like the other companies I contacted. In a week Ben had everything ready for my confirmation call and in an hour I was in the program. Everyone I spoke to was helpful, understanding and kind. I will recommend National Debt Relief to anyone needing help. Definite 5 Star service. Thank you!!!
Reviewed Aug. 10, 2017
Very positive. They really make you feel like they care and are there to help you to become financially solvent. The representative I spoke with was very well informed and was able to explain everything in a clear and concise manner. Very professional. I would highly recommend this to anyone looking to get out of debt.
Reviewed Aug. 10, 2017
I've never dealt with these kinds of situations, but this company has so far kept their word. They strive to help you financially with all creditors and are very friendly. They have great communication! I am excited I chose the program.
Reviewed Aug. 10, 2017
I keep getting calls while I am at work! I can get fired for taking personal calls at work!! I have repeatedly asked to only contact me through email but still get calls! That its only issue! Other than that, they are awesome!
Reviewed Aug. 10, 2017
I receive calls with new offers and these offers have been reasonable. It allows me to plan for extra payment amounts over a period of time. I am usually given at least six months to prepare for additional payments. I also had a court document on which your attorneys helped me with.
Reviewed Aug. 10, 2017
So picture this - 2 days from turning 48 and circling the drain... I was truly feeling hopeless, in a matter of 2 hours, your organization turned my life around. I left our conversation with actually being able to see a light at the end of the tunnel... Thank you Andrew ** for your kindness, compassion and understanding. National Debt Relief, hold on to this guy. He was very helpful, quick and efficient.
Reviewed Aug. 10, 2017
I had 3 missed calls from National Debt Relief over the couple days, I had been so busy I was unable to talk. They sure make it a point to get a hold of you! My of my creditors had reached agreement so they keep calling to get my approval! So happy they did!
Reviewed Aug. 10, 2017
My experience have been a good one, knowing that I have one monthly payments now steady those minimum payment. There is light at the end of the road. I would recommend them to anyone struggle. They give you step by step procedures. I like to thank who is working with my case.
Reviewed Aug. 10, 2017
My representative, Alton **, was very professional. I had lots of questions and he explained everything in detail. I felt very comfortable having him service my account. He deserves a raise. I am very happy I chose National Debt Relief when I needed help.
Reviewed Aug. 10, 2017
Simple and easy! National Debt Relief took care of everything. Once I signed with them I never had to talk with one of my creditors again. They negotiated better than I expected! I can't wait to be debt free because of what National Debt Relief.
Reviewed Aug. 10, 2017
My experience with NDR has been amazing. They have been informative and transparent since the very first phone call. I highly recommend NDR if you're struggling financially and want to avoid bankruptcy. They helped me settle 2 accounts for less than half of what I owed within the first 2 months. The customer service is always on point, very knowledgeable and professional.
Reviewed Aug. 10, 2017
Nathan ** did a great job explaining everything. I do have a complaint which has nothing to do with Nathan. After I first made inquiries into the program I started receiving several calls a day. I told the caller on the phone and in emails that I would contact when/if we decided to go with the program. Those calls almost made me cancel the whole idea of seeking help.
Reviewed Aug. 10, 2017
I was overwhelmed and overextended so I signed up with National Debt Relief for three years but I think it's going to be way shorter than that because they have done a lot. I'm now six months in and I've got a lot of settlements that were unexpected. The team had been very professional and efficient. They had explained everything, followed up, and made sure I did what I was supposed to do on my end. They’ve done everything they said they were going to do thus far and they did it in a timely manner. I would refer them.
Reviewed Aug. 9, 2017
Hi, I'm okay with the service I am receiving with NDR. It just takes so long for the process to begin and by then my credit is completely ruined. I realize that your philosophy is holding off so when you do reach out to debtors they are ready and willing to make a settlement. But why not try before just in case they are willing to work with you/me especially since my credit was excellent before joining NDR. I just joined NDR because I was being buried in bills.
Reviewed Aug. 9, 2017
The people with whom I dealt were extremely courteous and helpful. Everything was explained very carefully. The information provided was helpful and gave me hope that I could get out of trouble with my credit cards. It was a good experience.
Reviewed Aug. 9, 2017
Thank God for this company and all who work for them!!! We made it all the way through with no difficulty and everyone that helped was awesome. This was truly the best choice we could have ever made. If you are considering take the steps it's worth it for peace of mind!!!
Reviewed Aug. 9, 2017
I was treated very nicely and everyone took the time to explain everything very clearly. I found that I could save a lot of money and pay my debt off as well. Everything was explain very carefully so I would not be confused. The welcome team was great to get a call from them. They made me feel as if I was apart of the team.
Reviewed Aug. 9, 2017
Wonderful service and very helpful. Always willing to answer any questions with a positive and friendly attitude. I am very excited to be able to finally consolidate my debt! Thank you for working with me and keeping me informed of my progress.
Reviewed Aug. 9, 2017
Very helpful, tells me what I needed to do and how I can get my debt lowered. Fantastic people. We went over my funds in the bank, we went over my credit settlement offers and what is left to do and what I need to do, they needed one more bill and I'm faxing it for them now.
Reviewed Aug. 9, 2017
Excellent working with creditors. The harassing calls stopped. Legal team has made good settlements with the creditors on my behalf. Major cost savings. I truly appreciate the customer portal so we can view your account at any time, but do like the flexibility of contacting customer service when I need to. The NDR Representatives hard or they have put into my case. NDR has made my life more bearable to deal with debt hanging over my head. Thank you!
Reviewed Aug. 9, 2017
Jenifer was really helpful in adjusting my draft schedule and postponing my payment. She was polite and courteous. She was pleasant on the phone and understanding of my situation. She suggested to log in to my portal. Overall, a good experience.
Reviewed Aug. 9, 2017
The experience with National Debt Relief was fantastic from the very beginning. They did everything they said they would, and explained the program thoroughly. I've been with it a little over a year now, and very happy I signed up with them.
Reviewed Aug. 9, 2017
NDR is well organized and in that sense encourages a feeling of confidence in their ability. The process is slow to start, though, which makes the confidence part really necessary. I actually was not delinquent to start, but I had to BECOME delinquent in order for NDR to begin their work. The calls have stopped, but two months in nothing has been resolved or negotiated yet. I am still confident; but my crashing credit score is giving me a slight headache. When I communicate with NDR, they respond quickly, and they are very sensitive to the anxiety this process causes. They also worked out very accommodating terms for my payments; I don't really notice them at all. I am hopeful about this process.
Reviewed Aug. 9, 2017
It's an excellent, amazing program that has helped me in such a short period of time. I would recommend to anyone who's having financial problems. They are very professional to deal with and they explain everything to the fullest. I'm very pleased with the job they have done for me.
Reviewed Aug. 9, 2017
Every time I call into National Debt Relief, I'm treated with such great care. Each person I've dealt with always have had the time and kindness to explain to me what I need to do or not. And fully explain each item I have a question for. This is something that is hard to find these days. I appreciate the respect I get from every customer service representative.
Reviewed Aug. 9, 2017
National Debt Relief is like a friend that buys you beer all the time. Oh, wait. That type of friend doesn't exist. But NDR does. You go NDR. Seriously, I should've done this months ago, but I thought handling it on my own would be possible. I was wrong. Shoutout to Andrew **! That guy seemed pretty cool.
Reviewed Aug. 9, 2017
National Debt Relief was very easy to do business with while settling this debt. They were very quick to get the settlement resolved. I have enjoyed teaming up with National Debt Relief to resolve all my debts. I'm sure there will be many more easy settlements for me in the future with them!
Reviewed Aug. 9, 2017
So for the past year I’ve been struggling financially and just been hitting a tough road and now I’m getting out of the military. I had a recommendation to call a creditor to help me and when I had gotten a hold of Jeanie ** it was a blessing like an angel was talking. She helped me out so much and took a huge boulder off my shoulder and makes me feel good and secure about my decision on going forth with this plan. I’m super excited and I’m grateful to have you guys make a huge impact on my life. The help and assistance I got was amazing from the initiation to the 2nd phase talking to Harry so a big thumbs up from my family for helping me!
Reviewed Aug. 9, 2017
The gentleman with whom I spoke was very informative and personable, and the documentation sent to me was quite clear. My questions were answered and useful suggestions for possible scenarios were offered.
Reviewed Aug. 9, 2017
Overall is great! Bill is very helpful and patient with me. I was able to get all the needed information. I believe this will help me to be debt free! I'm very thankful for the program. You guys are the answer to my prayers. Now I can relax a little bit.
Reviewed Aug. 9, 2017
Due to a recent illness and job change, my credit card debt became unmanageable. Mostly due to hospital bills. My job change literally. Cut my salary in half. I can't begin to tell you how stressful and depressing this can be. National Debt Relief gave me breathing room and allowed me to come up for air. Slowly but surely I'm finding my way out of this hole.
Reviewed Aug. 9, 2017
The representative helped me make sure this was the best option for me. He was very knowledgeable in his job. If I did have any questions he would have the correct answers for me. Debt relief was much more easy and helpful.
Reviewed Aug. 9, 2017
National Debt Relief really gives you the great customer service you want from a company. Every single person I have spoken to treats you with great respect and is helpful. I would really recommend this program to anyone looking to rid themselves of tedious and unwanted debt.
Reviewed Aug. 9, 2017
I was drowning in debt. Having become part of a blended family I tried to take on more than I could financially. National Debt Relief helped me to take care of that piled up debt and made it worry free. I was able to continue taking care of my family, that has since grown, and become more financially stable and aware. Very happy with this company.
Reviewed Aug. 9, 2017
I've always found customer service to be very helpful. I always enjoy talking with people and they're very knowledgeable and friendly. My biggest complaint is I was told I'd be out of debt years ago. I've been in the program for almost three years and my understanding was it would be more like 18mths. Also, I don't like how this negatively affected my credit report. If a person is working in a program like this the bureaus should be notified so they don't show something as a year behind.
Reviewed Aug. 9, 2017
So far, my experience has been absolutely wonderful. Lana ** (Certified Debt Special) is the best! She helped me to understand the process and what I should expect. I hope that everyone that I work with throughout my process is as professional and knowledgeable and Lana **.
Reviewed Aug. 9, 2017
Customer service excellent. Questions answered, very knowledgeable. I would recommend to friends and family. They made the whole process very comfortable. I feel confident they will help me through the entire process of the program. Confident customer service, seem to be quality care.
Reviewed Aug. 9, 2017
Time frame for payments to start to debtors by NDR - Representative Mabelean was somewhat a little hastily impatient and was mostly focused on the QUESTION/Did I/she answer all my questions, again focused mostly on the question as if all she was concerned about is getting a yes from me as being the answer to her question.
Reviewed Aug. 9, 2017
Everyone is always pleasant helpful and polite. GREAT JOB!!! We will recommend your service to friends and family. We hope to soon all debts are resolved. This will be a great relief and comfort to our everyday life. I have been telling my family about how great you are.
Reviewed Aug. 9, 2017
William was professional and kept me engaged even while computer was running slow. William valued my time and gave me his full attention and addressed my concerns promptly. I am pressed for time and William made every attempt to speed up our conversation with the utmost respect. Thanks William!
Reviewed Aug. 9, 2017
My experience with National Debt is on of feeling totally taken care of. A great team and experience. Recommended to any one needing Debt help. Perfect day to day contact. Always there when I need them. I felt so at ease with the process procedures, and am totally please at my results.
Reviewed Aug. 9, 2017
My experience with National Debt Relief was great! Shea ** was extremely helpful and was helping my upsetting and difficult situation with the uttermost patience. Now I can finally sleep at night again. Thank you again for what you did for me Shea!
Reviewed Aug. 9, 2017
They took the time to help me unload my debt and worked with my crazy work sch. to help me get everything took care of! Just starting this program has taken so much pressure off me and we are only into the program just 2 weeks. I would recommend to anyone to take the time and give them a call!!!
Reviewed Aug. 9, 2017
This was one of the best processes that could ever be done. It was professional, courteous and politely done. NDR made sure that they crossed every (t) and dotted every (i). From start to finish, I felt that I was doing the right thing for my finances. Thanks for giving me relief!!!
Reviewed Aug. 9, 2017
Received a call today from National Debt Relief concerning my first credit card settlement offer. My first creditor verbally agreed to an amount substantially less than I owed. Great work by National Debt Relief. This is so awesome! I'm on my way to being debt free!
Reviewed Aug. 9, 2017
I have two private student loans, and have been paying on them for twelve years. Owed more 12 years later... Went to NDR to end more years of debt without end. Am disabled for last 7 years and Navient would not forgive the loans. Hopefully NDR can. One loan recently settled, the smaller of two. One to go because on my disability I can't afford to continue... Am financially hurting.
Reviewed Aug. 9, 2017
It was a great experience speaking to the counselors. They were very professional and knowledgeable, I am looking forward to working with your company and getting my financial situation back on track. My goal is to be free of debt as soon as possible and sometimes you just need a little support, and I truly believe I have come to the right place.
Reviewed Aug. 9, 2017
Amazing beginning with company. Thanks for care like how you guys get in contact with me and discuss everything regarding my account. I love that and also customer service is excellent with polite people that really care. I'm really excited that one day I will be debt relief. Thanks, National Debt for all the help.
Reviewed Aug. 9, 2017
Talked with Harry about some concerns I was having. Harry answered all my questions and was helpful in all matters. When we signed up, Daniel was great to give us all the information to help in making this important decision. This was a hard decision to make and one we have given much thoughts to make.
Reviewed Aug. 9, 2017
Many thanks to Kennedy and Jami. Wonderful agents. They really cared. Circumstances dealt me a bad hand and I couldn't crawl out from under it. You saved my life. Bless you all and National Debt Relief. I recommend this company to everyone that think they have no options to paying their debt.
Reviewed Aug. 9, 2017
Another debt settled thanks to National Debt Relief and I could not be happier! Six months into the program and I've had five out of seven debts settled so far, the sense of relief and gratitude I feel is enormous. I would recommend National Debt Relief to anyone who is having trouble with credit card debt!
Reviewed Aug. 9, 2017
We have begun to see results. It was very difficult at first. Creditors calling constantly. After four months, that has stopped. Creditors are accepting negotiations. Pay Day loans are being resolved. Was doubting, but now do see results. Will continue to move forward & trusting National Debt Relief.
Reviewed Aug. 9, 2017
National Debt Relief has been very professional, accurate, and on top of every change and update, by contacting me through phone and then by email. The representatives go above and beyond the required contact, they offer information aside from answering my questions that would help me understand where I am with my debt recovery, and how I can better handle it in the future.
Reviewed Aug. 9, 2017
I just got started but am looking forward to having things resolved with your help! So far everyone has been super friendly and helpful! I can't wait to get some breathing room and get my life back on track and eventually get a house! I am nervous but am hopeful for all this to work out!
Reviewed Aug. 9, 2017
Very knowledgeable, nice, considerate customer service people. Truly helpful and want you to attain success with being peacefully out of debt! I can't wait for that day to be debt free! It's a nice feeling and knowing that there is going to be a light at the end of the tunnel, and there are people helping you to get there!
Reviewed Aug. 9, 2017
Today I agreed to my first settlement! I have a couple of accounts to go to be debt free but the feeling is awesome! I spoke with Jennifer on the phone and she answered all of my questions knowledgeably and without hesitation. At the end of the conversation she congratulated me and it felt like together we had accomplished something!
Reviewed Aug. 9, 2017
The rep informed me that I could not cancel my deposit since it was not 5 business days. I explained my situation and she put me on brief hold and she came back and told me that this would be an one time occurrence. I was so grateful that she did this for me and my family.
Reviewed Aug. 9, 2017
Almost 5 months nothing has been done yet. Something should be happening very soon. I want things to start going. Here I am getting impatient. These things need to be taken care of soon so I can move on from the situation that I'm in now. I hope they help sooner than later.
Reviewed Aug. 9, 2017
Just would like to thank Erik and all involved in this process. My wife and I were very uneasy about entering into this. After all this is money we know we owe. However due to recent health issues we had a choice, not to get needed medications or do something about our financial situation. Due to unforeseen expenses and the realization that a newly built home may not be a finished product. We were in over our heads when a needed $750.00 monthly medical expense entered our lives. From first e-mail to Erik to last document signed everyone explained the process thoroughly and made us feel at ease. While this process has just begun I do now see a light at the end of the tunnel. Thanks to National Debt Relief for giving us the future.
Reviewed Aug. 9, 2017
I have had a great experience with this company so far, no complaints and would recommend this company to others in my same position. The company is good at keeping you aware of what's going on with your debt the whole way through the process.
Reviewed Aug. 9, 2017
This program helped me when I needed it. I had always been really good at paying my bills and taking care of business. After I had my little one I became overwhelmed and fell behind on some of my bills. Trying to dig my way back out of my hole became extremely hard. I had a couple companies contact me that offered similar services, but I refused because something just didn't feel right. I had heard an ad for National Debt Relief and did a good chunk of research on them. After reading success stories and speaking with a consultant I decided to try them. They explain the process to me and answered every single question I had. I was still pretty hesitant, not about the company, but how it would impact my credit and my finances. I enrolled in the program and things started rolling. I am now done with the program and my credit score has increased. I am happy I took this opportunity, it helped me when I needed it. Thanks!
Reviewed Aug. 9, 2017
National Debt Relief made it very simple for me to start over. All the debt I was drowning in with the seemingly never ending interest payments that put little to no progress toward paying down my debt was bundled into a simple bi weekly payment with no hassle.
Reviewed Aug. 9, 2017
I started with NDR over two years ago with six accounts and so far two and a half had been paid which makes me feel very happy and with more peace of mind. And I will keep on "rolling".. till all goes down to $ 0.00..!! National Debt Relief has been and it is "THE BEST" that I have known in this business and their staff has always been very helpful, and patient when I had a problem or need a "little" more time.. to cover a payment...! I would absolutely recommend to anyone who wants to get out of debt FAST... GO WITH NATIONAL DEBT RELIEF...! Thank you Guys... GOD BLESS and KEEP UP THE GOOD WORK...!!
Reviewed Aug. 9, 2017
We appreciate the assistance and professional service. Very patient with the review process. Explained details regarding how National Debt Relief would represent us. We were advised what our requirements were before the negotiation process could begin. Answered our questions completely.
Reviewed Aug. 9, 2017
NDR associates are extremely helpful, thorough, understanding of your issues and no judgment what so ever. I was responded to quickly and am on the right track to getting my finances back in order. I would recommend them to everyone with debt issues!!
Reviewed Aug. 9, 2017
Any and every time I have called to speak to someone with questions, each person I have come into contact has been very courteous and very eager to answer any questions I have. I appreciate that they take the time to listen to me and never make me feel that I am not a valued client. Thank you.
Reviewed Aug. 9, 2017
It’s only been a few months in the program but I am very pleased with the quick settlement on one of my accts already and am very excited to get to the next one, great company and great personnel!! I not only recommended your company but my friend also joined your program and is also very happy, thank you!!!
Reviewed Aug. 9, 2017
It took a while to get back to this, because I feel awful about needing to do it. I was afraid of what would be said each time I talked to someone. But everyone was professional and kept assuring that it would be ok. Constantly asking if I had any questions. I know I chose the best company because of how I felt after talking. I would definitely recommend a friend or anyone else to you. I want to thank you for everything.
Reviewed Aug. 9, 2017
Always keep in touch!! Very informative and pleasant staff. I know I can call about any question I have!! Appreciate their concern about settling my debts! Would recommend them to anyone needing help with debts!! The best is working with the super nice people!!
Reviewed Aug. 9, 2017
I was treated with respect during our entire experience. I didn't feel judged. The process was quick, and I already feel a sense of relief. I know we have an end date and can't wait to celebrate when our debt is gone!
Reviewed Aug. 9, 2017
I have had a very positive experience working with National Debt Relief. I was so stressed and worried all the time before I contacted them because I was at the the point where I couldn't keep up with the payments. National Debt Relief eased my mind, eliminated all the phones and dealt with the companies for settlement payments. I'm not going to say it was easy but it was worth it. They took care of everything. The customer service is awesome!!! They have changed my life for the better and I feel like I am on the right path now. Thanks so much!!! :)
Reviewed Aug. 9, 2017
My experience has been really great so far. Thanks for the good work. I appreciate all you do and your customer service when I call for anything is excellent. Keep up the good work and I will definitely be happy to recommend your company to other people that might need your services. Thank you again for the great job you are doing for me.
Reviewed Aug. 9, 2017
Michelle was very courteous and explained everything I had questioned. This was very difficult for me and she made it easier. I feel like I've made the only decision that was right for me under the circumstances. I hope my further experiences will be as pleasant and smooth as Michelle did in helping me at this time. Thank you Michelle.
Reviewed Aug. 9, 2017
I would like to fix my credit, and I got National Debt Relief through a personal recommendation. They're helpful with everything and they keep an eye on me. However, I'm having a hard time understanding their accents because they may be from a different country.
Reviewed Aug. 9, 2017
My experience with National Debt Relief has been excellent and more than what can be expected. My brother, who's had a financial hardship, used them and recommended them to me. They’ve been great. They seem like they’ve been doing it for decades. They’ve been very helpful throughout the process and their team has a way of coaching and informing you that makes you feel comfortable. They’re consultative and not pushy salesmen. They're very clear on instructions and everything there is to be expected. I’m not exactly the kind of guy that is on top of everything all the time, so it’s good that they send follow up emails. They've also been always available. They have a 1-800 number you can call anytime, and they also have a portal. They were very knowledgeable and are there to answer your questions and guide you, which is what hit home with me.
They also simplify everything for you and cover all angles. They make it easy for you to not skip a step and to figure out everything that’s going on. It can be confusing, painful and stressful and they try to relieve those issues, which is good. Nobody ever wants to have to call and make these kinds of decisions and be in the situation where you would have to call a company like that, but I’m really glad that those services are out there for people in need of that service. Anyone that’s in a position that could use the services of National Debt Relief should definitely consider them. They handle your accounts and your affairs very professionally to the best of their ability. I'd recommend them to anyone.
Reviewed Aug. 8, 2017
The initial experience was good & helpful, but as time has gone on I still get calls from my creditors and now I can not log into my account. How long before I hear if my creditors agree to the terms that were presented to me?
Reviewed Aug. 8, 2017
I recommended my parents to your program and they are signed up. I am very happy with the program so far. So far a great experience. Very friendly and helpful and informative. I am glad I am finally doing this. I need all the help I can get.
Reviewed Aug. 8, 2017
I am so pleased with the professionals at this organization. From the onset they gave me information and guidance and it is all coming to fruition as they stated. They have resolved two of my largest debts. One for about half the original amount and the other for 35% of the original amount. I am so happy and finally feel a sense of relief and look Forward to resolution of the remaining debts. These folks are excellent and I will spread the word of their experienced negotiating with debtors and their candor with the clients. Everything has gone exactly as they stated since I joined with them in March. Thank you National Debt Relief! You are the best in your area of debt resolution!
Reviewed Aug. 8, 2017
They really helped me out and made sure I understood everything they were doing for me and how they were going to help me get all my debt taken care of. No matter how many questions I had they would stay on the phone with me until I understood and felt comfortable with the answer.
Reviewed Aug. 8, 2017
Get consolidation is where the best companies I ever been with. I been with one prior and I'm very very happy with the service. People are willing to work with you. Every body is very nice and friendly and helpful.
Reviewed Aug. 8, 2017
I join your company March 1st of this year and you have already arranged to pay off two debts. I am pleased with the amount you were able to get the creditors to accept and the payment arrangements. Appreciate your quick response to my debt resolution. I also appreciate your up-to-date correspondence with me.
Reviewed Aug. 8, 2017
I was very scared to do this. I thought what if this doesn't work? What if I were to lose my paycheck for they want to garnish it for the credit make my payments. So far National Debt Relief has been a huge relief for me. So far I am about 4 months in the program and they've already paid a one of my debts for more than half of what I owed. I'm excited to say that I finally starting to see the light at the end of the tunnel that I know I'll be able to get out of this debt that I've been bogged down by for so long. I still have a ways to go but I feel already more confident than I have in a long time to see in the end of that being paid off so thank you National Debt Relief. You have been amazing.
Reviewed Aug. 8, 2017
These guys have been great walking me through getting started, and were very helpful. I feel I've made the right decision to finally get out of debt and not have to live paycheck to paycheck anymore. While I know it's going to be a long road ahead, the journey will be a lot shorter than it otherwise could have been.
Reviewed Aug. 8, 2017
For the first time ever I feel a wave of relief. My debt has been keeping me up at night and preventing me from moving forward in my life. Now I am hopeful that my future will be brighter and I will be able to move on without any more problems.
Reviewed Aug. 8, 2017
Wonderful customer service skills. Made sure to answer all questions and explain all changes in account. Great and prompt communication with a wonderful attitude and swift responses. I was very satisfied with my experience and feel very comfortable reaching out. Thank you.
Reviewed Aug. 8, 2017
I was skeptical at joining the program but the company made me feel secure that they can help me in my situation. The associate that assisted me was very patient and knowledgeable in terms of informing me about the whole program. She responded to my emails/inquiries in a timely manner.
Reviewed Aug. 8, 2017
I will have to read all the information before I can fully grasp it all, but I think I understand most and I will keep read it till I understand it fully. I understand enough to know that this is the right move for us.
Reviewed Aug. 8, 2017
Great and fast customer service! Will recommend to anyone with high debts and thanks to this I'll be able to pay off my debts quicker and save money in the long run. Good monthly payments, affordable and easy to make. Looking forward to the next few months and be debt free. Thanks!
Reviewed Aug. 8, 2017
I was satisfied and all of my questions were answered. I did feel a little bit that the girl helping me was more worried about following her script than really listening to me... but she did answer all of my questions.
Reviewed Aug. 8, 2017
I am amazed how the response has been to bringing relief of peace and stress free feeling. It just gave me more excitement to be able to come up for some air and feel the relief. Thank you so much for helping and definitely will recommend your service to anyone who need help.
Reviewed Aug. 8, 2017
Always get great service, clear information and professional service! I wish I had known about this service much sooner! I truly feel National Debt Relief is there to help. I would highly recommend this to anyone that is trying to keep up and get rid of debt.
Reviewed Aug. 8, 2017
This young man was very cordial, patient and helpful in helping me update my account. Thank you, Brandon and National Debt Relief for all your help. I feel like I'm on my way to being debt free after a very trying year. I can see the light at the end of the tunnel.
Reviewed Aug. 8, 2017
Clear understanding of how much I will pay and when creditors will start to get paid. I look forward to completing this process and working toward becoming debt free. I recommend this service to anyone who is dealing with compounding debt and they cannot get out from.
Reviewed Aug. 8, 2017
I was struggling with my monthly payment even though I never missed one. I wanted to get rid of those credit cards but I need to pay the balance first. Then I saw a commercial talking about debt relief and I decided to google and get some information. After applying to get a quote, I got scared, but they were constantly looking for me, calling me to offer me the help that I needed. It was like too good to be true.
Reviewed Aug. 8, 2017
Nice and friendly to talk to. Knowledgeable. I feel like they took care of everything I needed and went above and beyond what my expectations were. I would definitely recommend them to anyone. This had been a very helpful experience for me and my family.
Reviewed Aug. 8, 2017
I was extremely nervous about starting this process and expressed this to the customer service agent, Laura **. I have been in such denial about my current financial situation and felt shame and embarrassment. Laura was awesome and made me feel comfortable and took time repeatedly to assure me that I was far from alone and was taking a positive step forward by calling. I cannot stress enough how well she put my mind at ease and explained the process so patiently with my numerous questions.
After completing the application process I felt extremely grateful that Laura was the representative to pick up the phone. It took me weeks to make that step and she was just incredible to me. Although I still have stress about the situation, I do feel like she is there for me to help me along the way. I feel like a huge weight has been lifted off my shoulders and that there is a light at the end of the tunnel. Thank you Laura for listening and being so informative. You were exactly the right person to help me!!!
Reviewed Aug. 8, 2017
Everyone I have talked to has been so wonderful and so helpful!! Especially the young lady I spoke with today to help me... She was so kind and so polite, was quickly able to help me and answer my questions!! Thank you very much!!
Reviewed Aug. 8, 2017
We were very skeptical in the beginning at using this service but after our very first conversation with the company we knew we were in good hands. They have kept us informed every step of the way and have always been here to answer all of our questions.
Reviewed Aug. 8, 2017
I received a call from National Debt Relief to give me an update regarding my account and negotiation status. Enrolling in a program like NDR shows obvious finance strain and need -- my pride, self-esteem, and FINANCES basically were buried. The representative giving me an update, Michael **, was patient, clear, and concise when explaining where negotiations were with accounts I have enrolled with NDR. He explained what steps NDR would take on my behalf to negotiate settlements that I would approve of, taking the strain of negotiating/receiving calls from creditors off me.
I feel like I can see the light at the end of the tunnel and feel empowered knowing that the payments we make are more than manageable. From the beginning I was anxious (as I didn't know what to expect from NDR), suspicious (because of the array of reviews regarding NDR, despite ratings of A+ on the BBB), and just full of angst waiting to see updates on my account. BE PATIENT. Give Creditors the phone number provided by NDR. Take a breath. Be proactive and check your client portal every couple weeks, at least once a month. If you have questions call them! Email them! They do respond. I'm so thankful for enrolling.
Reviewed Aug. 8, 2017
I have only been a customer for a short time, but WOW!!! Love this company!!! Already got a settlement for three of our accounts. Feels good knowing that I soon will be debt free! I would recommend this program to a family member or friend who might need these services. THANK YOU.
Reviewed Aug. 8, 2017
Every single member of the staff with National Debt Relief that I have spoken to and worked with has been extremely professional, kind and helpful. I came to them because I was at the end of my rope with my debt, and I truly felt like I would never find an escape. Within a year, they have settled half of my debts! Every time they call me with a new settlement I get SO excited!! Not only are they helping me get out of debt, but the settlements are amazing! I never would have been able to do it on my own. Calling them was one of the best decisions I have ever made. I DEFINITELY recommend them!
Reviewed Aug. 8, 2017
Our experience with National Debt Relief thus far has been a great relief and has already reduce our stress factor. We thank you very much for the positive attitude and patience we have experience with you. Thank you again for your assistance. God Bless!
Reviewed Aug. 8, 2017
Just getting started. Was a big decision and I was able to breathe a sigh of relief after my conversation with Daniel **. Putting medical expenses and home repairs on credit cards put us in heavy debt. I can update my experience as we move forward in this process.
Reviewed Aug. 8, 2017
The initial contact person who opened my account was direct and all about the business of what is expected from me and how this process is managed. Subsequent conversations with customer service representatives, with few exceptions, were handled patiently and knowledgeably. In the event the customer service rep was unable to answer my question satisfactorily, I was promptly transferred to someone who could. Interaction is polite, in spite of the nature of the circumstances, and Settlements have been as expected.
Reviewed Aug. 8, 2017
Suspend my payment - I recently lost my job last month and needed 2 month to get a job. So I called and the gentleman help me set it up. I really want to pay off all my debt, but with not working it's very hard. I hope to find a job soon.
Reviewed Aug. 8, 2017
Overall I was happy with my experience. They negotiated for me and probably got a lot further than I ever could. Additionally, if I ever had a question or was uncertain about something I could call and speak to a live person who would help or explain.
Reviewed Aug. 8, 2017
Thanks to make my debts more easy to pay in full. You're awesome. All the time I call a patient customer service representative have the answer to my question. When they have an agreement immediately tell me, to review, with them.
Reviewed Aug. 8, 2017
I am very pleased with National Debt Relief. They have kept me up-to-date with my account, and have worked quickly to help me resolve my debts. I can access my account at any time via the internet, and I can also call to receive updates. Thank you very much for all you're doing.
Reviewed Aug. 8, 2017
For the first time in a long time I feel like I'm getting my life back. Thank You so much. Everyone was so kind and without judgement. Thanks for your program, it’s a life change, and I would without a doubt tell anyone to do this. Thank You.
Reviewed Aug. 8, 2017
All of my questions were answered clearly and concisely. Everyone is very polite and eager to help. So far this has been a very good experience. I have not had any problems getting my creditors to contact National Debt Relief. It is all gone smoothly.
Reviewed Aug. 8, 2017
Thank you for your help and helping me to become debt free... Again thank you!! I search for someone like this Company who can help people like me in the time of need. Things slip out of hand and hardship fell in. I pray that we all can patient. And thank God for people like you, I know the creditors are upset... I thank God I found you. I check with BBB. They highly recommended you. Thanks again...
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