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National Debt Relief Reviews

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About National Debt Relief

National Debt Relief is one of the largest debt settlement companies in the U.S. Founded in 2009, National Debt Relief negotiates with creditors to reduce how much you owe on unsecured debts such as credit cards, personal loans, medical bills, private student loans and collections. It offers personalized plans to help you resolve debt, along with support from dedicated debt specialists.

Visit www.nationaldebtrelief.com
Pros
  • Free consultation with debt coach
  • Free debt relief quote
  • Numerous accreditations
  • Professional and responsive customer support
  • Easy enrollment process
Cons
  • Fees can reduce overall savings
  • Not available in all states

National Debt Relief Reviews

Over 50k reviews since 2016

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    3 featured reviews
    How do I know I can trust these reviews about National Debt Relief?
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    Page 261 Reviews 51635 - 51835
    Verified purchase
    Process

    Reviewed Aug. 14, 2017

    I was glad that Mr. ** was thorough with explaining the process. Initially I was apprehensive to the idea of debt relief because I don't know anyone who went through this process. Looking forward to being out of debt. Will refer my family and friends.

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    Customer ServicePriceStaff

    Reviewed Aug. 14, 2017

    I was very surprised at how fast it took someone to get back with me after I sent my first email showing interest. Everyone I have spoken with so far have been very informative and helpful. I am amazed at the customer service. :)

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    Customer ServiceStaff

    Reviewed Aug. 14, 2017

    I am very satisfied that I am about to settle two accounts, the representative had to call me twice and he was very patient, since I was at work and had very bad connection and he had to repeat himself multiple times! I wish to make some extra money so I can make more deposits and finish quickly, I will try my best.

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    Staff

    Reviewed Aug. 14, 2017

    Called NDR for help. Angel was extremely helpful and patience answering questions. He was very professional with his approach to my problem and found a way to help me Get on the right path with my debt. Made sure I understood all the facts and answered all my question.

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    Customer ServiceTransparency

    Reviewed Aug. 14, 2017

    The customer service was awesome. Everything was well explained to me. I'm looking forward to being debt free with real professional help! From the first call to the last call, everything went good. I will be recommended your services to friends and to family members. Thanks!!

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    Online & AppStaffTransparency

    Reviewed Aug. 14, 2017

    They made it very painless to sign up for and get approved for this debt relief program. Very empathic and helpful. The application procedure was easy - they walked you through everything - it was all done within one hour. I couldn't believe the efficiency.

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    Customer Service

    Reviewed Aug. 14, 2017

    Answered my questions fully. Had some trouble hearing over the phone but that is my fault. I will follow your advice on the next phone call from my creditor and I will also follow the suggestions from the welcome packet.

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    Customer ServiceProcess

    Reviewed Aug. 14, 2017

    I really appreciate the customer service that was provided to me. I was never spoken to negatively, or put down when discussing my debt. I felt that it was light at the end of the tunnel and it wasn't a train. I was offered a solution to get my debt under control in a manner and way that was not overwhelming and for that I'm grateful. I would definitely recommend this program to others! Thank you NDR!

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    Process

    Reviewed Aug. 14, 2017

    Since entering the National Debt Relief program on 3/16/2015, NDR has settled with 9 debtors which allowed me to pay off nearly $15,000 worth of credit card debt. By 12/25/2017, I will be 100% debt free! I highly recommend this program to anyone looking for a way to become debt free. It works!!!

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    Customer ServiceStaff

    Reviewed Aug. 14, 2017

    Very easy. Kind reps. Made a difficult situation so much easier. Few thing are harder than dealing with debt. I couldn't speak at first but the rep let me deal with them via email and didn't judge or make it hard. A burden lifted.

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    Customer ServicePriceStaffProcessTransparency

    Reviewed Aug. 14, 2017

    The level of communication and speed of reply and completion of process was tremendous. My initial interest was mild but after speaking with a representative, the process moved smoothly and efficiently. Following that, the setup process was easy thanks to the help of a knowledgeable representative.

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    StaffProcessTransparency

    Reviewed Aug. 14, 2017

    National Debt Relief counselor Alton ** was very helpful in his explanation of and how the program works. My wife and I are just starting the process but we can see a light at the end of the tunnel now.

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    Staff

    Reviewed Aug. 14, 2017

    Debt Relief is perfect. They are understanding, considerate and patient. I would highly recommend this company to any one with debt problems. In fact I have recommended Debt Relief to a couple of friends. Thank so much for all your help!!!

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    Verified purchase
    Staff

    Reviewed Aug. 14, 2017

    John was very understanding and caring. He helped me get to the beginning of this situation and has helped me to feel empowered to continue with the plan we have set up. He has helped me see the light at the end of my tunnel.

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    Verified purchase

    Reviewed Aug. 14, 2017

    I am glad I went to National Debt Relief for help to reduced my credit card payment payoff. All of my question were answered in an timely manner and flexible when I requested for my payment adjustment. It was a great Relief!

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    Staff

    Reviewed Aug. 14, 2017

    National Debt Relief has been fabulous to work with; I recommend them to anyone- they are very professional. They do not harass you unless they have a question or a settlement for you to approve. It is good to know that I will be debt free very soon. Thank you National Debt Relief!!!

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    StaffProcess

    Reviewed Aug. 14, 2017

    The representatives were courteous, friendly, informative, and took every step to make sure we understood every step of the process. They answered all of questions in a friendly and timely manner. I would recommend them to anyone in a financial hardship.

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    Customer ServiceStaffProcess

    Reviewed Aug. 14, 2017

    The process is good. I wish it did not require so many back and forth emails to be sent out, but otherwise it was fairly easy. Be prepared to make decisions on your financial situation in order to make the process go quicker. My rep was great!

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    Staff

    Reviewed Aug. 14, 2017

    I'm still fresh into my experience with your company. So as of this point I'm satisfied with my experience. Your employees have been very helpful and courtesy to any questions or concerns that I have had. I'm thankful for the help and opportunity to work with your company.

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    Staff

    Reviewed Aug. 14, 2017

    Thank you for providing such an engaged, intelligent, patient and kind person to talk with! I guess everyone is, to some degree, ashamed to find themselves in hopeless debt. I certainly am. Richard was the person I needed to get me positioned, with resolve and optimism, on the "Starting Line". Thank you!

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    Customer ServiceStaff

    Reviewed Aug. 14, 2017

    I am just beginning this journey and so far I have dealt with customer service, two different people, and they have been very helpful and friendly. I am anxious to get this debt behind me and learn how to live without using/abusing credit.

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    Verified purchase
    Staff

    Reviewed Aug. 14, 2017

    It was hard for me to take the first step, I relied on my credit cards at times cash wasn't always available! Overall my experience has been great, I feel like everyone has my best interest at heart, very informative and pleasant to deal with!

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    Customer ServiceStaff

    Reviewed Aug. 14, 2017

    I am just beginning this experience towards regaining financial control... but the NDR Team (Lonnie, Felicia) have been great advisors and were able to answer all of my questions. They helped guide me through the very detailed processes and helped to instill confidence during this emotional time. I was previously pursuing bankruptcy proceedings with an attorney but had heard about NDR via Satellite Radio (CH. 131) simultaneously -- so I decided to pursue NDR instead -- which I believe is a better option for me and one that I can better live with morally speaking.

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    Customer ServiceProcess

    Reviewed Aug. 14, 2017

    Very thorough process. I feel positive this program will work for me. Questions were answered quickly and accurately. Guidelines were easily accessible. My calls were answered right away and I was able to complete forms with little problems. Debt Relief was able to clarify and calculation problems I asked.

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    Staff

    Reviewed Aug. 14, 2017

    Micheal was great informing us on all our options and very helpful with our questions. Looking forward to working with you for the next four years. I have already recommended you to a friend who will be calling you this week. Thanks again for all your help.

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    Customer ServiceStaff

    Reviewed Aug. 14, 2017

    I am new to the program but so far Theresa and the gentleman I spoke to about an hour ago in my welcome call have been very helpful and thorough with my case. I really appreciate it. I’m looking forward to relieving this debt that I have and being able to go on with my life.

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    Process

    Reviewed Aug. 14, 2017

    National Debt Relief is a great program! I would highly recommend this program to someone struggling with debt! National Debt negotiate with creditors to help you become debt free quickly. I've been working with them since earlier this year and they've already helped me pay off my debt.

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    Staff

    Reviewed Aug. 14, 2017

    I was not happy for awhile, but speaking to someone there on 8/11 changed my opinion. Did not get the guy's name, but he was helpful and made me feel more at ease. I really want to get out of debt and hopefully be able to retire in the next 3 to 5 years.

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    Staff

    Reviewed Aug. 14, 2017

    It has been three years now and I have nothing to complain about. I only get contacted if there are news or changes and the contact is very discrete. Everybody I talked to is very friendly and knowledgeable. Every question was always answered quickly and in a "language" I could understand.

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    StaffTransparency

    Reviewed Aug. 14, 2017

    Enrollment was smooth and associates were helpful. As a new customer, we will see how the program progresses. They have online dashboard that helps with transparency of where we are on outstanding debt. You enter their number, so as to reduce the number of collection calls.

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    Verified purchase
    Staff

    Reviewed Aug. 14, 2017

    Very helpful, understanding, knew how to help and to make me feel like it could help my situation. Made me feel hopeful for the future and getting my credit back on track. Now maybe I can go to work and feel as if I am making a difference instead of just surviving week to week...

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    StaffProcessTransparency

    Reviewed Aug. 14, 2017

    Very professional service. Everything was explained and detailed. I felt that I was in good hands and have a sense of relief that I haven't had in years. There is a sense of secure knowledge in knowing that my life feels in control again. Thank you for guiding me through the process!

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    Verified purchase

    Reviewed Aug. 14, 2017

    I was well pleased with National Debt Relief. They were able to settle several accounts for me. By settling these accounts I have put myself in a much better position financially. I would not have been able to pay those debts off in my lifetime. I am happier now that I don't have that stress. They kept in constant contact with me and I was well informed of everything that was being settled as I had to give my approval. I would highly recommend National Debt Relief to others.

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    Process

    Reviewed Aug. 14, 2017

    Although the process takes time I am very pleased with my experience with National Debt Relief. The debts that have been resolved so far were settled for half the amount I owe and I am grateful for this opportunity to deal responsibly with what was an overwhelming debt burden...

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    Verified purchase

    Reviewed Aug. 14, 2017

    I'm so grateful to NDR for tirelessly working on settlements. They have recently settled a legal account and I'm very pleased to have this burden lifted off my shoulders. Half way there to being completely debt free. Thank you so much, you're a true blessing.

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    Staff

    Reviewed Aug. 14, 2017

    Each person I dealt with was patient and professional. I felt comfortable asking questions and was satisfied that the goal was to help improve the quality of my life and pay off my debts. I have suggested to two friends that they call.

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    Verified purchase

    Reviewed Aug. 14, 2017

    Now I can sleep well at night knowing that my team mates are working day in and day out with creditors. Since you came to my aid, I am free. You are the best. I will indeed recommend National Debt Relief to my friends and family members in the same situation I have found myself. What a relief! Thank you for picking up my case.

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    Verified purchase
    Process

    Reviewed Aug. 14, 2017

    I really appreciate the service NDR is providing for me, but I felt I was misled when entering the program as I was not fully prepped for how much damage would be done to by credit score as a result of participating in the program.

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    Customer ServiceStaff

    Reviewed Aug. 14, 2017

    Your team is outstanding. All companies need to copy your customer service model. I have never felt with another company that will effectively and quickly take care of business with 100% positive customer service staff. I am confident that in a small amount of time I will be debt free due to my choice to use this company.

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    Customer ServiceTransparency

    Reviewed Aug. 14, 2017

    Send money every month, but never get updates. Signed up in April of 2017, make my monthly payments, but worry how this is working. I did find out that all the high ratings on here were done before any debts were settled, because most the emails are to survey you based on signing up experience and it continues. It is now August and I have not heard from NDR since I signed up and began payments. Still hoping for good results but an update would be nice at least once a month. I should not have to call them!!???

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    Customer ServiceStaffTransparency

    Reviewed Aug. 13, 2017

    We searched online and that’s how we came across National Debt Relief. We were sitting down one day and paying our bills when we figured out how much credit card debt we had and how much was going out each month for the credit card. We couldn’t do it anymore, so that was the deciding factor for us to get National Debt Relief. Their team was very easy to get a hold of. The guy who we talked to explained everything to us in depth. He wasn’t pushy at all like most people are and gave us time to think about it. If we have any questions, we can always call him. Working with National Debt Relief has affected our lives in a good way since they’ve made deals on four of the credit cards, so far. It’s been great.

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    Staff

    Reviewed Aug. 13, 2017

    They are doing great helping me get my bills paid and I feel the stress level dropping slowly as each debt gets settled and paid off. People need to let you all help them. I recommend it total. You all are awesome.

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    Process

    Reviewed Aug. 13, 2017

    National Debt Relief has been wonderful to work with. We have been part of the program for several years and have had difficulties. Every time they have worked with us to find solutions that fit our budget. Thank you National Debt Relief.

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    Customer ServiceStaff

    Reviewed Aug. 13, 2017

    Andrew ** was an amazing representative for National Debt Relief! I couldn't have asked for anyone more kind, caring and patient with my brother and I! He was on top of everything responded to e-mails and calls right away! He has made James and I feel a huge relief. We are very thankful. Thank you so much for all your help!

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    StaffTransparency

    Reviewed Aug. 13, 2017

    My experience with NDR has been great. Everyone I have spoken with has been very reassuring and helpful. They are very easy to work with and keep you up to date on their progress at all times. Definitely a positive experience! Made a tough spot in my life a little easier to deal with. Thank you NDR!

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    Process

    Reviewed Aug. 13, 2017

    I recently got in a bind and these guys are helping me out with my accounts. They made the process very easy to understand and are doing everything they told me they would do when I first contacted them. I just had my first account resolved with them and I'm very happy with the results.

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    Staff

    Reviewed Aug. 13, 2017

    Really good team. I'm very happy. The only thing is need keep inform about the progress at least twice a month. Other on that I'm very happy. I have 2 of my 4 debts resolve, I'm still waiting for my other two. I don't know how is the progress. Please keep me on the loop. Thank you guys.

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    StaffProcess

    Reviewed Aug. 13, 2017

    The team is very helpful and so nice. They made the process of getting enrolled very easy. Everything that they told us happened as they had described. There were no surprises or hidden agendas. They really want to help people and provide the resources to help. Great company. I have already recommended them to a friend.

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    Staff

    Reviewed Aug. 13, 2017

    Everybody at National Debt Relief has always been really nice and helpful. I thought I would have to declare bankruptcy but they really helped me through that. It was really scary at first ‘cause I never paid my bills on time. When I started, I was drowning, but I was making the minimum requirements. That part was really scary ‘cause I just stopped paying on them. But I’ve gotten really paid off all debts in the end so it's worth it. There’s light at the end of the tunnel and so I’m happy with it. A positive experience overall.

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    Customer ServiceProcess

    Reviewed Aug. 12, 2017

    I am very disappointed in the process of negotiations with creditors and funds being pulled from my bank account too early causing overdraft fees. I haven't had any follow up calls on my status and causing more stress with my situation. I could have been doing more by talking to my creditors and doing the work myself!

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    Staff

    Reviewed Aug. 12, 2017

    My experience with National Debt Relief has been a great one. They were very helpful when I had questions. I always spoke with a real person and if one couldn't help me they transferred me to someone who could. I have referred National Debt Relief to friends and family who need help dealing with financial complications. I'm very happy to say that in less than three years my debt of over $11,000 is gone And I continued to pay to National Debt Relief the same amount I was paying (combined) to three separate debtors for over five years (getting nowhere).

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    Customer Service

    Reviewed Aug. 12, 2017

    The only thing that I don't like Is the time it takes to start negotiations with your creditors that during that time your credit is going bad. That 6 months is so important, that I wish they could start negotiating something with your first payment you make to your creditors. Other than that I have been very pleased and service is top notch with very nice customer service.

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    Staff

    Reviewed Aug. 12, 2017

    The lady that I had spoken to she had given me all the information that I needed and I really appreciate that and on top of that she had solved my problem all within 5 minutes. She was nice and kind and very respectful. Thank you National Debt Relief!

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    Process

    Reviewed Aug. 12, 2017

    I am extremely pleased with the quick results I have received since starting this process. After only 2 payments that I sent in, I had my first creditor negotiation. I sent in one more payment and received 2 more creditor negotiations to review. Prior to signing on the National Debt Relief, I had signed up with a different company who charged me a lot of money, just for administrative costs. After 3 payments to them, I still hadn't received 1 negotiation offer, I cancelled and I am SO happy I did!

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    Customer ServiceStaffProcess

    Reviewed Aug. 12, 2017

    I had an ex-girlfriend years ago whose mother was always pushing us to always check with websites first before we made any move on anything in life and I took some of her advice. I needed help consolidating my debts into one payment and found National Debt Relief online. The first lady I spoke to that set everything up was very nice, patient and allowed me to give all my information to her.

    All of my interactions with NDR's reps have been positive. They’re really good about calling back and updating me on my account status. I’m always too lazy to go online to check my stuff, and I usually talk to them over the phone and they’ve been good about answering all my questions. I’ve been in the program since March and it’s nice to have somebody hold my hand a little bit and help take care of all these debts. I’ve already paid off two of my debts and I got another one that’s about to be paid off soon. So far, we’re moving in the right direction and I’m happy with their services overall. They’ve been great and I am relieved.

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    Customer Service

    Reviewed Aug. 12, 2017

    I've been doing business with National Debt Relief for almost a year. AWESOME customer service!!! They are very attentive, and take care of anything very quickly. They have solved my credit issues in a timely manner. I would do business with them again anytime!!

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    Staff

    Reviewed Aug. 12, 2017

    Was sinking in debt and needed help to get us above water! National Debt Relief found a way to help us out of our predicament. So grateful to them for the help. The payments are reasonable and with our other bills we will have money left to eat with and get our prescriptions.

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    Customer ServiceStaffProcess

    Reviewed Aug. 12, 2017

    This has been an absolute blessing. The savings on this program are going to be quite substantial. My agent, Andrew **, did an outstanding job in making sure that I was eligible for the program and knew all the ins and outs of the program. I wish I had known about this program last time I filed for bankruptcy, because with this program I could have avoided a lot of heartache.

    Totally professional and extremely patience, since I have a difficult condition that nobody really understands. Andrew, I want to personally thank you for what you have done and will do during this debt free program in just 2 years, but I plan on paying it off earlier, since the payments are really reasonable. Whomever I have talked to whether it was the Welcome Call or otherwise, were all totally professional and very knowledgeable of this program. Again, thanks for taking this off my shoulders and making my life easier to live with. Just can't thank y'all enough for all you've done. I have already relayed you to an individual I work with and told him before you even think of bankruptcy, call the National Debt Relief and talk with Andrew **. Enough said!

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    Staff

    Reviewed Aug. 12, 2017

    In having further financial difficulties, I had to stop a monthly deposit. The agent I spoke with was super kind and processed me through very quickly. There was no judgment at all and I felt taken care of. I have already recommended NDR to other people as a wonderful service.

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    Reviewed Aug. 12, 2017

    I am very pleased with National Debt Relief. I feel less stressed and I'm excited to be on the right path to financial relief! I'm able to sleep at night now knowing I'm at peace with my financials. Thank you National Debt Relief! I would recommend you guys to anyone who is having financial problems.

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    Staff

    Reviewed Aug. 12, 2017

    My experience today was great. The woman that worked with me... I think her name is Danielle... was wonderful. She listened to me and made sure she understood my situation. She fixed my draft schedule, ensuring that I am able to be more successful. She was super nice and empathetic and she made me feel much more positive about my situation.

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    Customer ServiceStaff

    Reviewed Aug. 12, 2017

    Customer service was great in assisting me with my debt settlement from a credit card company. They called me and left a message when I had the offer and they were very helpful on the phone. Always very helpful over the phone when I've had any questions too.

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    Customer Service

    Reviewed Aug. 12, 2017

    I am not going to write a long letter. I was well cared for and feel respected by this company. All answers were provided and time was given to ensure I was prepared to handle all issues with debtors and to see where my forms were in my email.

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    Customer ServiceStaff

    Reviewed Aug. 12, 2017

    Great service. The representatives are always patient, helpful, and willing to go the extra mile to ensure a great customer experience. I cannot count how many times I spent most of my call venting about my non-financial problems. The customer service portal is an excellent service and helps me on top of my debts and payments.

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    Staff

    Reviewed Aug. 12, 2017

    Great representatives, helpful with all my concerns! I never felt pressured or nervous about getting my finances under control. I was thoroughly informed with the facts regarding my credit card debt. I was relieved to finally have experienced help that will assist me to regain my control over my credit card debt, and look forward to getting back on track! Thanks to all.

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    StaffProcess

    Reviewed Aug. 12, 2017

    I would absolutely recommend this program. I was hesitant and skeptical initially, but I have been very pleased so far. They have made it simple and effective! I may even be able to complete the program before the original timeline!

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    Reviewed Aug. 11, 2017

    I am happy to see one creditor was able to come to an agreement. My only issue would be not getting detailed information about it other than 3 payments and amounts. I assume this comes out of the monthly payment I am already making.

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    Staff

    Reviewed Aug. 11, 2017

    Aloha from Maui. Natalie from quality controls was very helpful in helping me come to a solution with my situation of not having money for myself. She listened to my problem and came up with a solution that fixed everything and made me feel at ease. Mahalo again National Debt Relief.

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    Process

    Reviewed Aug. 11, 2017

    I would highly recommend National Debt Relief to anyone who is struggling to pay their bills. It is a slow process, but the results are worth it and gives you a peace of mind. Just give it a try, you will be glad you did. Your payment is set up for your convenience and what you can afford, pay the same each time or more if you are able to.

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    StaffProcessTransparency

    Reviewed Aug. 11, 2017

    This program is very easy and during the process of enrolling the people have been very helpful and explained so much to me. I never thought I would get the opportunity to dig myself out of the debt. But now is my chance all thanks to this program.

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    StaffProcess

    Reviewed Aug. 11, 2017

    Just started but so far everyone has been great and very helpful! I got all my questions answered and feel ready to start the program! I am feeling pretty confident that my finances will be resolved and I cannot wait to get back on the right track.

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    StaffProcessTransparency

    Reviewed Aug. 11, 2017

    Chris was courteous and respectful. Willing and ready to help assist with unexpected financial hardship. Made the process not only easy but comfortable to speak with; natural. Thank you for the assistance and clear explanation of the process and next steps.

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    StaffProcess

    Reviewed Aug. 11, 2017

    Working with Marcus was a rewarding experience. He was patient and respectful and answered all my questions. I feel that I understand the program and I am grateful to be able to be debt free in a few short years!

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    StaffProcess

    Reviewed Aug. 11, 2017

    The workers are always willing to work with me and have always been very friendly and helpful. The program is long and my monthly note was high. I came into a financial hardship and they helped negotiate a different note for a couple months but I'm almost done and will be debt free at the end!

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    StaffProcess

    Reviewed Aug. 11, 2017

    Steve ** was the person I spoke on the phone with today. He was friendly, very helpful, took the time to make sure I understood everything completely, answered all my questions and made me feel good about moving forward with this program. He is definitely an asset to your company.

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    Customer ServiceStaffTransparency

    Reviewed Aug. 11, 2017

    The NDR team is impressively effective in their handling of debt resolution activities. Communications from the team are clear, timely, and informative. I am very impressed with the quality of service I have received and am confident of a continuation of these "high touch" interactions.

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    StaffTransparency

    Reviewed Aug. 11, 2017

    I had a very pleasant experience with National Debt Relief. Everything was explained to me thoroughly and all my questions were answered. I would highly recommend National Debt Relief to anyone needing help with unsecured debt resolution. They were professional and pleasant.

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    Reviewed Aug. 11, 2017

    Great company to handle debt problems. They keep you informed at all times and ask if you have any questions.They also give you information so you can make a good decision on your situation. They also give you access to your account and history.

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    Reviewed Aug. 11, 2017

    My initial experience with the Associates at National Debt Relief has been very pleasant. All whom I dealt with are extremely professional, courteous and exceptionally informative. I have faith all will go smoothly. Thanks for all the help.

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    Reviewed Aug. 11, 2017

    Johnathan ** and the entire staff, were very friendly, professional, and knowledgeable. They made an unpleasant experience very comforting. I would recommend National Debt Relief to anyone who needs help with their financial problems. They saved me over $300/m and I will be paid up in 42 months instead of 20+ years.

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    Reviewed Aug. 11, 2017

    I responded to an add on Facebook advertising your company. I had recently had a very bad experience with another company claiming to be a debt relief agency. I wasn't sure what to do, but after talking to Matt **, I was reassured that I was speaking with a professional who only had my best interests at heart. I have renewed hopes of getting my life back in order and under control.

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    Reviewed Aug. 11, 2017

    We only just began, but so far it has been good. I researched several places before making a decision, and I asked a million questions before agreeing, but every question has been answered with no judgment or criticism. I am very much looking forward to getting the assistance, nervous, but I am assured that I will be taken care of, so I am hopeful.

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    Reviewed Aug. 11, 2017

    I have been enrolled for 4 months and have just received my first offer of settlement amount for one of my creditors. I was extremely pleased with the amount of settlement (about half of what was owed) and the arrangements to pay it. The customer service representative who contacted me was very nice and professional. So far, a great experience!

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    Reviewed Aug. 11, 2017

    Excellent professional service. Enjoyed the experience. Looking forward to this service. 5 star attitude and service. Outstanding in every way, would recommend to a friend. This is the service I was looking for. The plan makes sense for those who need it.

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    Reviewed Aug. 11, 2017

    National Debt relief has been amazing throughout this whole process! Everyone is friendly and makes you feel at ease while going through difficult times. Short hold times every time I call and prompt responses when I ask questions. Has saved me a lot of money.

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    Staff

    Reviewed Aug. 11, 2017

    Alton ** was professional and hilarious!!! He definitely was not boring. Was very honest. I would so recommend him. Everything went smooth and quick. Please keep him. His personality is one you need to keep! Trust me. Thank you. He makes you laugh so you don't stress about it.

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    Reviewed Aug. 11, 2017

    From the beginning to the finish of application, both Mr. Van ** and Mr. ** were not only sympathetic, understanding and so very kind but extremely professional. These two gentlemen are an asset to your organization. Thank you.

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    Reviewed Aug. 11, 2017

    I was skeptical about this program, but after talking with Priscilla I felt reassured that this was the program for me. I am now on my to financial freedom. I am excited to be in this journey and get back on track.

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    Reviewed Aug. 11, 2017

    So far they have kept me well informed about my situation. In just 3 months with them they already negotiated a settlement with one of my creditors. Very happy with the customer service and the quick work they do to get you a great settlement.

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    Reviewed Aug. 11, 2017

    I was so pleased with the kindness and understanding Kelly showed me. I have been working since I was 16. I am now 66. I had my first credit card at age 21. I have always paid my bills. But due to my husband's health and being semi-retired including my own hospitalization we need debt relief. I work for my husband and for the two years he hasn't been able to pay me. So I have to rely on my social security check. This will help us so much. We are so very grateful.

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    Reviewed Aug. 11, 2017

    Received email on one of my collections and spoke to rep. She was very helpful and explained in detail how this all worked. She walked me through the sets to add another case and also put in a request to mail another welcome kit as I have misplaced mine.

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    Reviewed Aug. 11, 2017

    They have been informative in keeping involved and aware of progress made with creditors. I am very pleased. They have been polite and courteous and have always responded to questions and or concerns. I would highly recommend their services who have debt issues especially in dealing with creditors.

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    Staff

    Reviewed Aug. 11, 2017

    National Debt Relief is an excellent service. I already recommended to few of my friends. Because of this unique service, I'm gradually getting out of debt; excess debt is suffocating and sucks the life out one's existence. As a single parent, this service has been invaluable. My credit score can be rebuilt, so I was okay with that understanding that I had to emerge from this debt. The Representatives are competent, professional, supportive and understanding. Thanks so very much for your assistance!

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    Reviewed Aug. 11, 2017

    At first I had my doubts about the program, but I am so happy that I stayed with the program. They are very professional and care about you as a person. We all have different circumstances that lead us large amount of debt. No one's fault, it happens and it is great that there are people that care to help. Would let everyone know they are the best.

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    Reviewed Aug. 11, 2017

    I've only just begun on this debt relief journey so I can't speak to the actual progress but the people who assisted me in enrolling and explaining the program were extremely courteous and I must say very patient with me since I am no computer whiz. I believe I understand the program and am anxious to see some progress. I am disappointed that I have had to allow this debt to progress to this point but it did and I am looking forward to becoming debt free!

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    Staff

    Reviewed Aug. 11, 2017

    Everything was handled very professionally and quickly. The lady was kind and considerate and was easy to understand. We changed our bank accounts to make the process easier. We tried to change the information online with Global Solutions but were unable to.

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    StaffTransparency

    Reviewed Aug. 11, 2017

    I am so happy that I signed up to National Debt Relief. I was going through some financial difficulties and was just getting by. I knew I had to do something so I called National Debt Relief where the friendly consultant explained how National Debt Relief works and show me step by step to get me setup. I was setup on an easily payable monthly payment and within month hassles from the creditors calling you vanished. National Debt Relief settled with one of the creditors with settlement savings almost 70 percent of original debt. WOW. Thank you National Debt Relief.

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    Reviewed Aug. 11, 2017

    They took my stress and anxiety away with their wonderful customer service. I have called them several times about different matters and concerns and they have always gave me great information. Which helps me get through this rough time in my life. I look forward to being debt free in a few months.

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    Staff

    Reviewed Aug. 11, 2017

    Well, if you are drowning in debt, but don't want to declare bankruptcy and ruin your credit, National Debt Relief is the company for you. I have been working with them for just under one year now. Not only are any and all of the representatives friendly, courteous and helpful, they are, above all, understanding. No judgment here. They work diligently to reduce your debt. I researched many similar companies, and National Debt Relief is, by far, the best. Highly recommend!

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    StaffProcess

    Reviewed Aug. 11, 2017

    Overall, I have just started the process, getting enrolled last night. But so far, I'm feeling very good about the entire process. I'm starting to feel less stress and able to enjoy my days again. I'm hoping everything works out for the best, because I think National Debt Relief is too good to be true, because it's so easy and friendly. It just can't be this easy!! Haha I can't wait to be debt free and enjoy raising my two babies as a stay at home mom!

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    Customer Service

    Reviewed Aug. 11, 2017

    So far it has been a great experience! Wonderful and trustworthy service. We are grateful for the help that NDR is providing to us, and we are looking forward to becoming debt free. It has been very easy to work with NDR. Thank you for the great customer service.

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    Customer ServiceStaff

    Reviewed Aug. 11, 2017

    The customer service was pleasant, respectful and answered all of my questions. I wanted an update on my account, and he provided the information in an efficient manner. He also sound like a person who was understanding of people's time of financial hardship. National Debt Relief knows how to treat customers during such trying moments of one's life.

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    StaffProcess

    Reviewed Aug. 11, 2017

    They are always courteous and willing to help. This program will save your sanity and life. I would highly recommend. They work for you to lower your balances and meet your budget not you meet their budget. They stop the harassment from your creditors.

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    Reviewed Aug. 11, 2017

    I am a new customer. The enrollment was easy. I look forward to being debt free!!! I like the idea of doing things online. The signatures were done without effort. We are excited and look forward to having a debt free life. We are thanking you in advance for helping us!!!

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    StaffTransparency

    Reviewed Aug. 11, 2017

    I just made the decision to enroll in the National Debt Relief program. My debt relief specialist was very helpful and explained everything clearly. I'm still nervous about the entire process, but hopeful it'll be worth it in the end. I feel like a weight has somewhat been lifted off my shoulders and I can't wait to start seeing results.

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    Reviewed Aug. 11, 2017

    Gary and Harry made me feel very comfortable talking on the phone. They were clear and listened when asked questions. They explained everything well and communicated on timely fashion... All documents required were explained and emailed.

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    Reviewed Aug. 11, 2017

    Started solving my debt in matter of months after signing up with them. It is a great working with them. The people are nice to work with and they will help you of any questions that you have. If you have debt you should try this company.

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    Reviewed Aug. 11, 2017

    It’s pretty good. I would recommend it to people. They help you out on whatever you need. Very polite and respectful towards you. They explain everything you need to know. I would just rather pay a one month payment, rather than two per month. It’s also pretty cool that you dont have to talk to no credit card company, they do that.

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    Customer ServiceStaff

    Reviewed Aug. 11, 2017

    So far this has been an amazing experience. I enrolled less than two months ago and they have already reached a settlement with 75% of my creditors. And the money they are saving for me is amazing. They in no way made me feel like I was a bad person for needing this help. Making the initial phone call was a great decision for me!!

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    Reviewed Aug. 11, 2017

    So far the experience has been very good. I am early in the process and as of yet have not had any resolution to the 12 accounts that National is working with. The customer service representatives have been professional, courteous and helpful. I anxiously await full resolution and am hopeful that this matter can be resolved quickly.

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    Reviewed Aug. 11, 2017

    I wish I would have started right after my divorce. I'm very pleased with NDR with helping me become debt free. NDR has been very helpful with assisting me with clear my debt. Keep up the great work that you are doing for me. Thanks for all you do.

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    Customer Service

    Reviewed Aug. 11, 2017

    I was laid off for 5 months and had to live on my credit cards. By the time I got a job I was facing about $800/mo minimum credit card payments and those payments would have taken forever to pay off the principal. In the meantime I was stressed and my credit score was tanking. These guys got my monthly payments down to $400/mo, my credit score is slowly repairing, they took care of the endless creditor calls, and it only took about 3.5yrs to work off about $18k worth of credit card debt. In addition, about $6k of the $18k was negotiated away... Meaning I didn't have to pay it.

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    Reviewed Aug. 11, 2017

    The guy that helped me appeared to be nice and helpful. I was scared to do bankruptcy - truly! I feel that he was there to fully assist me. I want a fresh start and hopefully my fresh start will start now.

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    Reviewed Aug. 11, 2017

    They were very supportive when I called and knew the answer to all my questions. They were kind and did not judge. I honestly was at my ends wit and didn't know what to do anymore. What a relief to be able to see some light at the end of the tunnel. I'm so glad I finally called.

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    Staff

    Reviewed Aug. 11, 2017

    National Debt relief is awesome! They reduced one of my card debt from $5000 to pay only $2,000. I am very impressed with their ability to negotiate!!! It was much more percentage than I expected... I know I couldn't do it myself if I went on negotiating. I have more trust on them than before after the first negotiation is done. Now, I can encourage to other people with confidence as well. Try National, You won't be sorry!

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    Reviewed Aug. 11, 2017

    Good experience, I don't have to do anything. NDR are taking care every creditor, I'm headache free. Also I'm able to have a little extra money in my pocket. I already accepted my 1st settlement offer and it was more than 50 percent of my balance. I couldn't believe it.

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    Customer ServiceStaff

    Reviewed Aug. 11, 2017

    I spoke with Shomari through the entirety of my Application process. He was attentive, informative, patient and wonderful throughout the entire call. I would definitely recommend your company to friends and associates if they ever desire this type of service.

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    Reviewed Aug. 11, 2017

    I was not disappointed by the terms acquired by National Debt Relief and I appreciated them involving me in the agreements. The staff show real professionalism in the handling of clients that are already under a lot of stress and for me that was one of the valued attributes of the company.

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    Reviewed Aug. 11, 2017

    I'm so happy with National Debt. The personnel in the company are awesome! I would refer them to everyone. I spoke to several of their employees on some of my issues and they always answered my questions and concerns I had.

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    Reviewed Aug. 11, 2017

    I was tired of paying too many credit card bill every month so I called National Debt Relief. So far I have been impressed by how they can negotiate your debt down as much as they can. It’s a lot better than I could have done by myself. They definitely know what they are doing.

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    Customer ServiceStaffTransparency

    Reviewed Aug. 11, 2017

    I spoke to a guy at National Debt Relief who told me that he had been in the same situation as I am in. He had a lot of credit card debt and that he went through the debt solution program. Now his credit is 700 and he’s completely out of debt. He understands that people make mistakes but that I’m young and that I can bounce back from it. He was supportive and he made me feel comfortable in doing the whole thing, so I went for it. He’s the one who went over what my payment could be every month and walked me through how the whole process would be. He answered every question that I had about it.

    I get paid bi-weekly at work so NDR was able to take out $129 every other week, which isn’t bad. I can still function and still live with that being taken out. I don’t get paid a whole lot so it was a reasonable amount. I’ve already had two of the credit cards resolved and I’ve only been on it since December of 2016 and now I only have one left, so I’m pretty stoked about that. I’ve definitely referred people to NDR. It’s been a really good experience. It’s been pain-free and if I have any questions, they answer on time and I’ve been satisfied overall.

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    Reviewed Aug. 11, 2017

    I was trying to get everything settled. I went with National Debt Relief and it’s been good with their team. They're very nice, helpful, and attentive. If I don't answer the phone and they get a contract or something, they'll usually email it to me and I can verify or accept it through email. They have good communication skills. I haven't had any issues with them so far. I would recommend National Debt Relief.

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    StaffProcess

    Reviewed Aug. 10, 2017

    Everyone did a great job taking their time to explaining every detail to me. Also making sure that I will be comfortable during this process. Very kind and friendly staff. I look forward to working with this team to get everything resolved as quickly as possible.

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    Reviewed Aug. 10, 2017

    Thank You National Debt Relief! No more credit card debt and I plan to keep it that way. The program was stress free and communication was top notch, I felt supported every step the way. The client portal was easy to access and allowed me to keep up to date with the stars of my accounts. I would recommend this program to anyone who feels like they are drowning in debt, after 12 months I see the light ahead.

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    Staff

    Reviewed Aug. 10, 2017

    Alton was very helpful and very professional with helping me out with what I need to do to relieving me of my debts and very thankful for his help. I would like to tell anyone that has a problem is to contact National Debt Relief for help with their own debts.

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    Reviewed Aug. 10, 2017

    When I first called National Debt Relief I had no idea the amazing customer service I was about to receive. Micheal ** has an astounding attitude and a very exceptional way of speaking. I understood everything he was explaining, and truly feel relieved to be in your hands when it comes to my Debt. The welcome call was nothing short of fantastic as everything was reiterated once again and fully taken hold. I appreciate this company and the way they take care of your problems and truly makes you feel like you were being taken care of.

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    Reviewed Aug. 10, 2017

    Since I started with you I have had no problems. You have let me know when one of my creditors have settled and how long it would be to pay it off. The only thing I have a problem with is when you ask for extra money. I haven't worked in four years and my husband doesn't bring that much home. It gets hard to pay you extra and also pay the other bills we have, other than that you have done a wonderful job for us. We only have one more bill to get settled and paid and we will be debt free. So thank you.

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    Reviewed Aug. 10, 2017

    I am new to this program, sorry can't say any experience yet but I really feel this program will help me get out from debt within two to four years. Thank you for giving me this opportunity to know your program and hopefully will help me and will be debt free.

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    StaffProcess

    Reviewed Aug. 10, 2017

    Jeannie ** was a very helpful and competent employee. She was very patient and informative in walking me through this difficult process. I was very happy with the second gentlemen I spoke with as well. He finalized the process but I do not recall his name. The team I spoke with today helped me feel comfortable moving forward with NDR.

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    Staff

    Reviewed Aug. 10, 2017

    NDR are very helpful to the cause. NDR is reasonable, understanding, and patient. I appreciate all the help that NDR counsel me when it is necessary for me. Truly I will definitely let my families and friends know about NDR. THANK YOU NDR FOR YOUR HELP and UNDERSTANDING.

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    Reviewed Aug. 10, 2017

    My questions were answered. The gentleman on the phone was so courteous and professional that it stands out in today’s age of rushing you off of the phone. I am happy that I went with them. I would recommend them to other folks that have suffered financial hardships.

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    Reviewed Aug. 10, 2017

    Great, lowered stress, kept me posted with each phase. Pleasant and helpful when contacted with questions. Only one minor surprise as I enter my final step of debt relief. In considering just have your documentation on all accounts to be entered. This will speed up the initial process.

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    Reviewed Aug. 10, 2017

    National Debt Relief came thru as promised. Settled my debt with city for one third of the total, great job. I definitely recommend them if you are in credit card trouble. It is fast and easy, it takes minutes to set up your account this is the third debt they've settled for me.

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    Reviewed Aug. 10, 2017

    Customer service is always friendly and informative. I feel like I am in good hands when speaking to a representative on the phone. They take their time to walk you through steps to take so that you are not lost on what to do. Definitely would recommend to someone else in my current situation if they are looking for solutions to their debt.

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    Customer ServiceStaff

    Reviewed Aug. 10, 2017

    National Debt Relief was very helpful and helped me feel better about the experience because I felt nervous and a failure in the situation I am in. So I am very satisfied with my experience. They even called me the next day to see if I was comfortable with what I am about to do.

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    Reviewed Aug. 10, 2017

    Customer service is Always fast, friendly and responsive. Everyone is always willing to go above and beyond to make sure customer concerns are appropriately addressed. I've seen a quick response to the debt entered into the program. I would recommend to anyone looking to become Debt free.

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    Reviewed Aug. 10, 2017

    The response from a customer service representative was fast and the process took approx. an hour to complete. I was enrolled and given all the information I needed within on the first phone call. After completing all the information within two weeks I will start the program, which is great!

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    Reviewed Aug. 10, 2017

    Those I have spoken to over the phone have been very helpful in my experiences so far. It took a little longer than 5 business days for the bank account that the money is taken from to be switched, but nonetheless has since worked fine.

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    Reviewed Aug. 10, 2017

    I'm very satisfied with NDR for helping me get my bills paid off. I'll never let this happen again. The staff has been so helpful and nice to talk to and service is easy and fast. Easy to get customer service when you need it. I would recommend NDR to friends and anyone having financial problems.

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    Reviewed Aug. 10, 2017

    I thought getting debt free would be so much harder than this. This has helped me so much and I have had every question I need answered, answered with explanation of how it works. They have help in so many ways! Thank you.

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    Reviewed Aug. 10, 2017

    Great customer service. Explained everything in detail. Understand my responsibility and on track to complete my goal. So far the monthly payment have been easy to afford and maintain. Very pleased with the settlement offer and the time it will take to pay off my debts.

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    Reviewed Aug. 10, 2017

    Very helpful and concerned, care about their clients and want to make your life less stressful. I would recommend to anyone I know and tell them how smooth of a process this was. I really want to thank Narciso who made me feel better during the initial process of the program, I just pray this stay a smooth sailing. Thank you again for your help.

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    Reviewed Aug. 10, 2017

    The customer service was awesome. All my questions were answered, and I hung up knowing a lot more than what I started with in terms of managing my debt, which is amazing. I love how friendly and kind the customer service representatives are and how they aim to make sure you are helped.

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    Reviewed Aug. 10, 2017

    I had no problem with National Debt Relief. They were always courteous and would discuss any question I had at length. From the inception, they explained every step that would be taken and what alternatives I had or did not have. They helped me resolve my problem.

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    Reviewed Aug. 10, 2017

    These people are the best! They are always on top of all my accounts, and such an easy process. I am excited to say they gave me a big stress relief. I would recommend them to EVERYONE that is in debt. I was so far under, but now I can breathe. Thank you!!!

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    Reviewed Aug. 10, 2017

    Y'all have been treating me so well since I joined the program. Even after calling like three times in one day or so many question in one phone call y'all never treat me horribly like some of my creditor. It's nice knowing someone or even a company cares about me and my feeling.

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    Reviewed Aug. 10, 2017

    I was really in a bad place financially when I heard your ad & I called in. It was a blessing. My agent was great!!! She was very helpful. It didn't take long to see if I qualified for the program and the bi-weekly payment I can afford. With NDR I have already settled with 3 of my creditors.

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    Staff

    Reviewed Aug. 10, 2017

    Very informative and professional. Looking forward to clearing my debt. I've been contemplating on doing this for a very long time. It's nice to know that there are companies out there that are able to help. First step in the process is done, can't wait to see the end result.

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    Reviewed Aug. 10, 2017

    I was very pleased with the results of the first creditor paid off. Thank you so much. I can't wait to see the results of the other ones that I have. Your company has been a blessing to me. I would recommend this to anyone that needs this instead of filing bankruptcy.

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    Reviewed Aug. 10, 2017

    Angel was extremely patient and helpful during our call. He thoroughly explained everything and made me feel confident in using National Debt Relief to help me through this time of financial hardship. I already feel a sense of relief and look forward to becoming debt free. Thank you.

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    Reviewed Aug. 10, 2017

    So far, I haven't had much interaction, but I did like the fact that as soon as they reached a settlement, they contacted me right away. At this point the process has been pretty seamless. They explained everything in detail, and made sure I understood the process.

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    Reviewed Aug. 10, 2017

    Bill and the next day Harry were both very helpful and didn't try to make fun of my problem. Very business like company. Both explained everything. So far happy. I hope this will be my first and my last time doing this. Things have been tough since I forced to retire, thank you.

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    Reviewed Aug. 10, 2017

    William was very knowledgeable and answered all of my questions promptly and explained things very well. I now have a much better understanding of how settlements with creditors works. I am confident in the program and I am confident I will be successful.

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    Reviewed Aug. 10, 2017

    My representative Kate was amazing. She walked me through the program smoothly, made sure I understood what the next step was and expected completion time. She definitely made a tough and embarrassing situation extremely easy and as painless as possible! Thank you!

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    Jeffrey increased rating by 2 stars.
    After a positive interaction with National Debt Relief, Jeffrey increased their star rating on Aug. 29, 2017.

    Updated review: Aug. 29, 2017

    I wrote a review earlier about the fees and process of this program. I gave NDR a three-star rating. So Costa from NDR has been trying to contact me. I finally talked to him. He was very understanding and explained to me everything that has been going on. When I originally wrote the first review I was new to the program and still am, but I am beginning to understand it a little more. Especially after talking to Costas. This program is great. It may not be for everyone, but it does save money in the long run. I was struggling so bad I had to do something and I am glad I made this choice. So far so good. Don't get too stressed out. I am finding the main thing for this program for the consumer is patience and don't hesitate to call or email with questions.

    Original Review: Aug. 10, 2017

    When I signed up for NDR they made it seem like they collect the %25 fee on the settled debt. It is actually 25% on the enrolled debt. It is in the paperwork.

    Live and learn. NDR has always answered my questions. Just make sure you ask the right questions.

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    Reviewed Aug. 10, 2017

    Everyone involved in my process has been absolutely accommodating, helpful, informative, and honest. I am very happy with everything and would recommend to a friend for sure. Didi ** was great and walked us through everything in great detail so we understood completely.

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    Clint increased rating by 2 stars.
    Transparency
    After a positive interaction with National Debt Relief, Clint increased their star rating on May 7, 2018.

    Updated review: May 7, 2018

    Initially my own anxiety over the process and debt made me question whether anything was being done, however since the initial settlement offer came through things have really started moving. I've been more than happy with the progress and results achieved by National Debt Relief's negotiators.

    Original Review: Aug. 10, 2017

    I feel more frequent updates on activity would be an improvement, it seems as though nothing is happening other than my payments being made to National Debt Relief. I would like to know if negotiations are transpiring with creditors, or if any creditors have refused to cooperate. My fear is getting served with a lawsuit unexpectedly.

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    Customer ServiceStaff

    Reviewed Aug. 10, 2017

    Everyone I talk with them, they are all pleasant to work with. I have had no stress from this experience. They cover everything and make sure you have no problems. I recommend anyone that is having a debt problem to give them a call.

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    Customer ServiceStaff

    Reviewed Aug. 10, 2017

    I called in NDR on August 10, 2017 and had the pleasure of speaking with Williams who is very knowledgeable on Activity in my account and knowledgeable on the issue at hand. I had a creditor who had sent me a letter informing me they were changing the account holder --William informed me to email or fax it to the office to put it on file---William was a very good representative and I'm writing to Give appreciation for his service.

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    StaffTransparency

    Reviewed Aug. 10, 2017

    I have been with the program and am nearly done. Whenever I have contacted them they have been helpful and professional. I am older, they have always been patient and happy to take the time to explain things to me until I feel that I understand. Thank you to all of the NDR team for making a stressful situation easier and less frightening.

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    Reviewed Aug. 10, 2017

    We are so far very impressed and appreciative. Settlements happened a lot sooner than expected and are saving us so much money! My husband was very skeptical at first but now he is happy with what they have done. We have save over 7,000 so far and will be debt free in about 2 years!

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    Customer ServiceStaffProcess

    Reviewed Aug. 10, 2017

    Had a few questions regarding my account and the customer service representative I spoke with was very helpful. All my questions were answered very quickly, and in a very pleasant manner. This process is new to me and I felt reassured after speaking with the representative.

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    Customer ServiceStaff

    Reviewed Aug. 10, 2017

    I cannot say enough great things about this company. I felt a sense of relief from the moment I had my "welcome" call with my representative. They have taken such good care of me, and I have felt reassured all along that they had control of the situation with my debt and were handling it in the best way possible. And the results!!! They speak for themselves. The settlements have been unreal, and I am nearly back on track after only a few short years. Thank you National Debt Relief!!!

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    ProcessTransparency

    Reviewed Aug. 10, 2017

    I started with National Debt Relief in April. They explained the process well and I have already had one debt settled. It was hard to explain to creditors, but that is to be expected. Overall this has been a lifesaver for me.

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    Reviewed Aug. 10, 2017

    I had a lot of credit card debt due to my husband needing a double transplant. I had people calling everyday at work and at home. I was trying to balance a very sick family member, work and pay bills. I was to the point that I didn't know what to do when I found out about National Debt Relief. The help that I received from them has given me some peace of mind and I am slowly paying my debt down.

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    Customer ServiceStaff

    Reviewed Aug. 10, 2017

    I would recommend this service to anyone that is really trying to get out from being drowned with debt. Good people that are willing to go to bat for you and get the best settlement possible and get your payments that you can actually afford. Great customer service always gave me good advice and direction. Stick with it and you won't regret it.

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    Staff

    Reviewed Aug. 10, 2017

    The people I dealt were very helpful and patient. I felt like I had a ton of questions and they were more than willing to entertain all questions ask. I felt good after setting everything up to help me get out of debt.

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    Customer ServiceStaff

    Reviewed Aug. 10, 2017

    Going into a situation like debt relief is already stressful, but Ben and National Debt Relief made it easy. I'm busy so they agreed to talk through emails. Ben made sure I had all of the information I needed and answered my questions. I never felt like I was being forced or intimidated like the other companies I contacted. In a week Ben had everything ready for my confirmation call and in an hour I was in the program. Everyone I spoke to was helpful, understanding and kind. I will recommend National Debt Relief to anyone needing help. Definite 5 Star service. Thank you!!!

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    StaffTransparency

    Reviewed Aug. 10, 2017

    Very positive. They really make you feel like they care and are there to help you to become financially solvent. The representative I spoke with was very well informed and was able to explain everything in a clear and concise manner. Very professional. I would highly recommend this to anyone looking to get out of debt.

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    Customer ServiceStaffProcessTransparency

    Reviewed Aug. 10, 2017

    I've never dealt with these kinds of situations, but this company has so far kept their word. They strive to help you financially with all creditors and are very friendly. They have great communication! I am excited I chose the program.

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    Customer ServiceStaff

    Reviewed Aug. 10, 2017

    I keep getting calls while I am at work! I can get fired for taking personal calls at work!! I have repeatedly asked to only contact me through email but still get calls! That its only issue! Other than that, they are awesome!

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    Customer Service

    Reviewed Aug. 10, 2017

    I receive calls with new offers and these offers have been reasonable. It allows me to plan for extra payment amounts over a period of time. I am usually given at least six months to prepare for additional payments. I also had a court document on which your attorneys helped me with.

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    Staff

    Reviewed Aug. 10, 2017

    So picture this - 2 days from turning 48 and circling the drain... I was truly feeling hopeless, in a matter of 2 hours, your organization turned my life around. I left our conversation with actually being able to see a light at the end of the tunnel... Thank you Andrew ** for your kindness, compassion and understanding. National Debt Relief, hold on to this guy. He was very helpful, quick and efficient.

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    Customer Service

    Reviewed Aug. 10, 2017

    I had 3 missed calls from National Debt Relief over the couple days, I had been so busy I was unable to talk. They sure make it a point to get a hold of you! My of my creditors had reached agreement so they keep calling to get my approval! So happy they did!

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    Staff

    Reviewed Aug. 10, 2017

    My experience have been a good one, knowing that I have one monthly payments now steady those minimum payment. There is light at the end of the road. I would recommend them to anyone struggle. They give you step by step procedures. I like to thank who is working with my case.

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    StaffTransparency

    Reviewed Aug. 10, 2017

    My representative, Alton **, was very professional. I had lots of questions and he explained everything in detail. I felt very comfortable having him service my account. He deserves a raise. I am very happy I chose National Debt Relief when I needed help.

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    Reviewed Aug. 10, 2017

    Simple and easy! National Debt Relief took care of everything. Once I signed with them I never had to talk with one of my creditors again. They negotiated better than I expected! I can't wait to be debt free because of what National Debt Relief.

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    Customer ServiceStaffTransparency

    Reviewed Aug. 10, 2017

    My experience with NDR has been amazing. They have been informative and transparent since the very first phone call. I highly recommend NDR if you're struggling financially and want to avoid bankruptcy. They helped me settle 2 accounts for less than half of what I owed within the first 2 months. The customer service is always on point, very knowledgeable and professional.

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    Customer Service

    Reviewed Aug. 10, 2017

    Nathan ** did a great job explaining everything. I do have a complaint which has nothing to do with Nathan. After I first made inquiries into the program I started receiving several calls a day. I told the caller on the phone and in emails that I would contact when/if we decided to go with the program. Those calls almost made me cancel the whole idea of seeking help.

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    StaffTransparency

    Reviewed Aug. 10, 2017

    I was overwhelmed and overextended so I signed up with National Debt Relief for three years but I think it's going to be way shorter than that because they have done a lot. I'm now six months in and I've got a lot of settlements that were unexpected. The team had been very professional and efficient. They had explained everything, followed up, and made sure I did what I was supposed to do on my end. They’ve done everything they said they were going to do thus far and they did it in a timely manner. I would refer them.

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    Process

    Reviewed Aug. 9, 2017

    Hi, I'm okay with the service I am receiving with NDR. It just takes so long for the process to begin and by then my credit is completely ruined. I realize that your philosophy is holding off so when you do reach out to debtors they are ready and willing to make a settlement. But why not try before just in case they are willing to work with you/me especially since my credit was excellent before joining NDR. I just joined NDR because I was being buried in bills.

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    StaffTransparency

    Reviewed Aug. 9, 2017

    The people with whom I dealt were extremely courteous and helpful. Everything was explained very carefully. The information provided was helpful and gave me hope that I could get out of trouble with my credit cards. It was a good experience.

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    Staff

    Reviewed Aug. 9, 2017

    Thank God for this company and all who work for them!!! We made it all the way through with no difficulty and everyone that helped was awesome. This was truly the best choice we could have ever made. If you are considering take the steps it's worth it for peace of mind!!!

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    Customer ServiceStaffTransparency

    Reviewed Aug. 9, 2017

    I was treated very nicely and everyone took the time to explain everything very clearly. I found that I could save a lot of money and pay my debt off as well. Everything was explain very carefully so I would not be confused. The welcome team was great to get a call from them. They made me feel as if I was apart of the team.

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    Customer ServiceStaff

    Reviewed Aug. 9, 2017

    Wonderful service and very helpful. Always willing to answer any questions with a positive and friendly attitude. I am very excited to be able to finally consolidate my debt! Thank you for working with me and keeping me informed of my progress.

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    Staff

    Reviewed Aug. 9, 2017

    Very helpful, tells me what I needed to do and how I can get my debt lowered. Fantastic people. We went over my funds in the bank, we went over my credit settlement offers and what is left to do and what I need to do, they needed one more bill and I'm faxing it for them now.

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    Customer ServicePriceStaff

    Reviewed Aug. 9, 2017

    Excellent working with creditors. The harassing calls stopped. Legal team has made good settlements with the creditors on my behalf. Major cost savings. I truly appreciate the customer portal so we can view your account at any time, but do like the flexibility of contacting customer service when I need to. The NDR Representatives hard or they have put into my case. NDR has made my life more bearable to deal with debt hanging over my head. Thank you!

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    Customer ServiceStaff

    Reviewed Aug. 9, 2017

    Jenifer was really helpful in adjusting my draft schedule and postponing my payment. She was polite and courteous. She was pleasant on the phone and understanding of my situation. She suggested to log in to my portal. Overall, a good experience.

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    ProcessTransparency

    Reviewed Aug. 9, 2017

    The experience with National Debt Relief was fantastic from the very beginning. They did everything they said they would, and explained the program thoroughly. I've been with it a little over a year now, and very happy I signed up with them.

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    Customer ServiceProcess

    Reviewed Aug. 9, 2017

    NDR is well organized and in that sense encourages a feeling of confidence in their ability. The process is slow to start, though, which makes the confidence part really necessary. I actually was not delinquent to start, but I had to BECOME delinquent in order for NDR to begin their work. The calls have stopped, but two months in nothing has been resolved or negotiated yet. I am still confident; but my crashing credit score is giving me a slight headache. When I communicate with NDR, they respond quickly, and they are very sensitive to the anxiety this process causes. They also worked out very accommodating terms for my payments; I don't really notice them at all. I am hopeful about this process.

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    StaffProcessTransparency

    Reviewed Aug. 9, 2017

    It's an excellent, amazing program that has helped me in such a short period of time. I would recommend to anyone who's having financial problems. They are very professional to deal with and they explain everything to the fullest. I'm very pleased with the job they have done for me.

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    Customer ServiceStaffTransparency

    Reviewed Aug. 9, 2017

    Every time I call into National Debt Relief, I'm treated with such great care. Each person I've dealt with always have had the time and kindness to explain to me what I need to do or not. And fully explain each item I have a question for. This is something that is hard to find these days. I appreciate the respect I get from every customer service representative.

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    Reviewed Aug. 9, 2017

    National Debt Relief is like a friend that buys you beer all the time. Oh, wait. That type of friend doesn't exist. But NDR does. You go NDR. Seriously, I should've done this months ago, but I thought handling it on my own would be possible. I was wrong. Shoutout to Andrew **! That guy seemed pretty cool.

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    Reviewed Aug. 9, 2017

    National Debt Relief was very easy to do business with while settling this debt. They were very quick to get the settlement resolved. I have enjoyed teaming up with National Debt Relief to resolve all my debts. I'm sure there will be many more easy settlements for me in the future with them!

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    Customer ServiceStaff

    Reviewed Aug. 9, 2017

    So for the past year I’ve been struggling financially and just been hitting a tough road and now I’m getting out of the military. I had a recommendation to call a creditor to help me and when I had gotten a hold of Jeanie ** it was a blessing like an angel was talking. She helped me out so much and took a huge boulder off my shoulder and makes me feel good and secure about my decision on going forth with this plan. I’m super excited and I’m grateful to have you guys make a huge impact on my life. The help and assistance I got was amazing from the initiation to the 2nd phase talking to Harry so a big thumbs up from my family for helping me!

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    Transparency

    Reviewed Aug. 9, 2017

    The gentleman with whom I spoke was very informative and personable, and the documentation sent to me was quite clear. My questions were answered and useful suggestions for possible scenarios were offered.

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    Customer ServiceStaffProcess

    Reviewed Aug. 9, 2017

    Overall is great! Bill is very helpful and patient with me. I was able to get all the needed information. I believe this will help me to be debt free! I'm very thankful for the program. You guys are the answer to my prayers. Now I can relax a little bit.

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    Reviewed Aug. 9, 2017

    Due to a recent illness and job change, my credit card debt became unmanageable. Mostly due to hospital bills. My job change literally. Cut my salary in half. I can't begin to tell you how stressful and depressing this can be. National Debt Relief gave me breathing room and allowed me to come up for air. Slowly but surely I'm finding my way out of this hole.

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    Staff

    Reviewed Aug. 9, 2017

    The representative helped me make sure this was the best option for me. He was very knowledgeable in his job. If I did have any questions he would have the correct answers for me. Debt relief was much more easy and helpful.

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    Customer ServiceStaff

    Reviewed Aug. 9, 2017

    National Debt Relief really gives you the great customer service you want from a company. Every single person I have spoken to treats you with great respect and is helpful. I would really recommend this program to anyone looking to rid themselves of tedious and unwanted debt.

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    National Debt Relief Company Information

    Social media:
    Company Name:
    National Debt Relief
    Company Type:
    Private
    Year Founded:
    2009
    Address:
    180 Maiden Lane, 30th Floor
    City:
    New York
    State/Province:
    NY
    Postal Code:
    10038
    Country:
    United States
    Website:
    www.nationaldebtrelief.com

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