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National Debt Relief Reviews

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Edited by: Amanda Futrell
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About National Debt Relief

National Debt Relief is a debt settlement company based in New York. It works on behalf of clients to negotiate lower payoff amounts with creditors, helping people resolve unsecured debt. Most debt settlement plans are completed in 24 to 48 months, and it claims that those who finish the program typically save about 20% after paying the company’s fees, which costs up to 25% of the total enrolled debt. National Debt Relief is available in 45 states and Washington, D.C.

Visit www.nationaldebtrelief.com
Pros
  • Free consultation with debt coach
  • Free debt relief quote
  • Several accreditations
  • Easy enrollment process
Cons
  • Fees can reduce overall savings
  • Not available in all states

National Debt Relief Reviews

Over 50k reviews since 2016

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    3 featured reviews

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    Page 259 Reviews 38475 - 38625
    Verified purchase
    Staff

    Reviewed March 26, 2018

    My overall experience with working with the person that got me initiated and the person that took care of my welcome packet was very professional. They broke down to me the purpose of the organization and they also informed me of the company's purpose. I truly appreciate their patience and how the employees articulated themselves.

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    StaffProcess

    Reviewed March 26, 2018

    So far it’s going well. It’s taken a bit longer than expected to get the ball rolling but today we finally received our 1st offer on a debt settlement with one of our creditors. This debt was one of the larger ones and we're happy to accept the offer. It was cut down by over $2800! The process began by being nerve wracking b/c the creditors can be very aggressive and intimidating. However, any concerns I’ve had have been addressed immediately. The representatives have been courteous and very helpful. We had an instance in which we needed some of our $ from our account. We were refunded $1,000 promptly with no problem. We are looking forward to having the rest of our debts resolved with NDR. Still quite a way to go but super excited about this initial pay off.

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    Customer ServiceStaff

    Reviewed March 26, 2018

    I keep thinking if I could just make it work another month everything would be ok however, every month I was going deeper and deeper into debt. I was starting to feel hopeless and stuck. This was a huge decision for me and having a friendly and understanding customer service person helping me through this process has brought me hope that I will be able to get out of the debt cycle.

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    Reviewed March 26, 2018

    I had no idea what to expect from National Debt Relief when I first heard of it. But I was at a point in my life that any little help I could get would be amazing. National Debt Relief has given me a sense of relief and is always prompt with communicating any correspondence pertaining to my situation. Thank you National Debt Relief.

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    StaffProcessTransparency

    Reviewed March 26, 2018

    All information was well answered and professionally done. All questions were answered as well. They were very well understood. They knew exactly what the material was and how to explain it in an understandable fashion. I would recommend this program to anyone.

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    Customer ServiceStaff

    Reviewed March 26, 2018

    My life was a mess with Debts. National Debt Relief made my life happy again. They are awesome. In few months they have closed 20% of my cards. Very friendly and helpful customer service. Thank You National Debt Relief. I will recommend this to anyone who are in my situation.

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    Customer ServiceStaffProcessTransparency

    Reviewed March 26, 2018

    I had a great experience initially with the person who signed me up for the program. He was very knowledgeable and very compassionate and very helpful in instructing me and getting me signed up. Getting this company to help me took a lot of anxiety off of my plate, and I feel there are a trustworthy company who do what they promised. They were creative and at this point my debts are being settled, the phone calls are stopping, and I can start rebuilding my credit. I'm very happy with the results, and everyone that I've communicated with at this company has been extremely helpful and friendly.

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    Customer ServiceProcessTransparency

    Reviewed March 26, 2018

    Very thorough explanation. Clear communication. Took the time to go over everything with me and made sure I understood the process. Answered all my questions and provided me with the numbers I needed to call if I had any further questions.

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    StaffProcessTransparency

    Reviewed March 26, 2018

    Very nice and efficient. Explained everything very well. They answered all of my questions that I had concerns about. I would most definitely recommend this company to anyone who is needing help with their financial situation. They made the process very easy for me.

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    StaffProcessTransparency

    Reviewed March 26, 2018

    From start to finish Christopher my agent has been kind and patient and very very knowledgeable. He has explained everything in terms that I can understand and agree with. He has made this process exciting and also fun. I can't wait to become his next success story and also becoming DEBT FREE! thank you Christopher.

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    Reviewed March 26, 2018

    The entire experience so far from inquiry, sign up, and successfully settling of (2) debts so far in so short time is awesome. I would definitely recommend them to my friends. My life has become infinitely easier since signing up with National Debt Relief. A Sincere Thanks!

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    Customer Service

    Reviewed March 26, 2018

    I am a very satisfied current customer that recently paid off a debt. I highly recommend National Debt Relief with their outstanding customer service performance and always staying on top any new information regarding my debt. I am very thankful that I decided to fix my credit with National Debt Relief.

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    StaffProcess

    Reviewed March 26, 2018

    It was a pleasure talking to all of the people to get this all started. They were very intelligent and polite. It was a long process but your people made it a pleasure. It would be a pleasure if someone need the same position I am, I will recommend you.

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    StaffProcess

    Reviewed March 26, 2018

    The entire process from start to finish was amazing. The people were wonderful and answered all of my questions. They went over every aspect of the program and made sure that I understood everything. I am excited to start and get myself in a place financially where I am comfortable and not worried about which creditor will be calling me next.

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    Customer ServiceStaff

    Reviewed March 26, 2018

    Provided great customer services and was very informative and patient during the enrollment process. I felt very confident after speaking with her about moving forward to debt freedom. She was able to answer all of the questions and that eased all of the uncertainties that I had.

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    StaffTransparency

    Reviewed March 26, 2018

    Jose was wonderful. Explained everything to me and made me feel welcomed. The whole team explained all my options and gave me peace of mind and I look forward over the 3 years of getting out of debt and working National Debt Relief on my journey and again. Thank You.

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    Staff

    Reviewed March 26, 2018

    It was easy and I didn't feel judged when I spoke with either representative. I was feeling scared about my future and worried I was going to drowned in debt. Speaking with both representatives put me at ease. It's a long road ahead, but I don't feel so hopeless anymore. I have already provided a friend with info on National Debt Relief. I look forward to the day I will be debt free. Thanks.

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    Customer ServiceStaffProcess

    Reviewed March 26, 2018

    The Customer Service by Jannah ** with National Debt Relief was excellent. She was very professional throughout the process. I would recommend this service by anyone who is need of Financial assistance and who would need to have help by National Debt Relief.

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    Staff

    Reviewed March 26, 2018

    After changing jobs our apartment building was condemned due to a fire. We were forced to relocate and I found myself in a position where I knew I would not be able to keep up with debt payments. National Debt Relief offered a feasible solution and assisted me every step of the way. I cannot thank them enough.

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    Staff

    Reviewed March 26, 2018

    I really appreciate the polite and kind way the representatives talked to me. I didn't feel pressure to sign the program. I felt supported by your representatives. As an ESL person, they spoke to me in a very kindly way. Thank you!

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    Reviewed March 26, 2018

    I have been feeling pretty down because I allowed my debts to grow so large. A few months ago, I signed up with National Debt Relief. With their help, we negotiated a settlement of one of my debts. One down and I am feeling good. Thank you National Debt Relief! On to the next one.

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    Customer ServiceStaff

    Reviewed March 26, 2018

    I called National Debt in April 2017 and have been very pleased with them in resolving my debt issues. When I call the customer service representatives are very helpful. Hopefully the way it's working out I will be debt free by Sept 2018.

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    StaffProcessTransparency

    Reviewed March 26, 2018

    I had a great experience with National Debt Relief. Both Kelly and Sherye were friendly and thorough in their explanations and when answering my questions. The whole process was very fast. I called on a Thursday evening and had signed all my documents by Friday and completed the Welcome Call on Monday morning.

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    Customer ServiceStaffTransparency

    Reviewed March 26, 2018

    NDR was there for me when no other institution was. You helped me every step of the way with a bad situation. Every time I called I received a knowledgeable person on my account and it was amazing how Costa ** could explain what was happening on my account so simply. The outcome could not have been better! I have told so many people about NDR. You really are amazing! Thank you so much!

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    Customer ServiceStaff

    Reviewed March 26, 2018

    Customer service was excellent. Employees were friendly, personable and professional. They were understanding of my financial circumstances and made me feel like I wasn't alone in my efforts to become debt free as soon as possible. They offered their continual support and expertise in clearly answering each of my questions and resolving my concerns.

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    Customer ServiceStaffProcessTransparency

    Reviewed March 26, 2018

    The agent I spoke with was very professional and informative. She made the experience a good one by showing understanding, compassion and respect. The process was explained carefully and my questions were answered promptly. When the agent wasn't sure of the answer, she didn't hesitate to say so and immediately sought assistance from her supervisor to make sure I was being informed correctly so I could make the appropriate decision.

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    Customer Service

    Reviewed March 26, 2018

    Suffering for almost a year, unable to make minimum payments, being called constantly by credit companies, this was what it was like. I saw an ad in the paper, looked them upon the computer and immediately called. My life is totally different now.

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    Staff

    Reviewed March 26, 2018

    Thank you NDR for your assistance during such a trying time. I can peacefully sleep at night knowing my debt is being handled by such a great company and team of professionals that have been ever so prompt and courteous.

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    StaffTransparency

    Reviewed March 26, 2018

    I just entered the program. It was very well explained and I feel very excited that this will lead to a successful resolution for me of my debt issues. I think that the team was very professional and seem committed to helping me along the way.

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    Price

    Reviewed March 26, 2018

    First payment too low! I will not accept any more settlements where the first payment is low! It seems you are helping the Credit card company more than me! More lower payments means more interest for the credit card companies. Very dissatisfied so far.

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    Customer ServiceStaff

    Reviewed March 26, 2018

    This company has been very professional and helpful. I would recommend them to anyone needing their services. They stopped the harassing phone calls I was getting and settled my debt quickly. They are always available to answer my questions. Very satisfied with the company.

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    StaffProcess

    Reviewed March 26, 2018

    Was pleased with the professionalism that was extended to me during this process. The turn around time was fast and efficient. This process will take a huge relief off my shoulders. Thanks to all involved for being so helpful. This process was smooth and easy to complete.

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    Reviewed March 26, 2018

    National Debt Relief has been a life saver for me. I am an 80 year old man with past medical debts. They have worked with the creditors to enable me to make monthly payments that I can afford and they have the total debt reduced. I would recommend them to anyone having difficulty making ends meet.

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    Customer ServicePrice

    Reviewed March 26, 2018

    We'd talked to numerous different companies and National Debt Relief was the nicest one, and their overall customer service was way better. They were also willing to give us a low monthly payment versus the other ones. Enrolling with them went smoothly. They gave us some pre-payment and they told us not use our cards. So, we've been making our monthly payment every month for quite some time now and we love it. They were able consolidate quite a few credit cards. We're not close to completing it but we are where 26.16% debt has been settled. They’ve saved money in our pocket because if we were to add up all the payments we were making, it's a lot less and I see our debt dwindling down a little bit, whereas before, we were just paying interest. So, it's been making our lives a lot easier. I have referred people to NDR. People talk about wanting to consolidate their bills, and the first thing out of our mouths is who we're working with.

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    Customer ServicePriceStaffProcessTransparency

    Reviewed March 26, 2018

    The interest rates on my credit cards led me to go with National Debt Relief. While searching online, I saw that they had good reviews. In the enrollment, I called and spoke to Mark and he took all my information. He explained to me, and broke it down, and told me everything that was going to happen. The program is good, and it is exactly how it has happened. They have consolidated my debts, and I'm paying them off. They are getting an interest rate-free amount that we got covered. Compared to what I was paying, I'm paying now like half the amount. What I like is that they charge you one bill at a time. Every time they get a payment amount from a credit card company, they email me and ask for approval, too, which I like. Everything was good and smooth. I still have two years to go, but NDR made me a little more comfortable. It is the only company I can recommend.

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    Customer ServiceStaffTransparency

    Reviewed March 26, 2018

    I didn’t want to pay any more credit cards every month. I was trying to consolidate them and I was with a different company before but it was taking forever for them to resolve my other credit cards. I decided to change to National Debt Relief because I saw them advertise on TV. I made a phone call and I talked to a guy who told me everything and what to do once he pulled out my social security. It was very well explained.

    The reps are very kind, more understandable, very specific, and I don't hear anything like, "No, we can't do that." I told them to prioritize on a certain account and they said, "Oh, okay. Definitely, we can do that." They’re very helpful for all my concerns and I’m glad I’m going to be out of debt hopefully soon. I see changes like when they call me and how they handle it looks like it’s really good. I started around the end of last year and when I looked online, I didn't see anything settled yet. But they told me they are starting to settle it. They reach out to me for whatever my concern is and they make me feel that I'm going to resolve my problem.

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    StaffProcess

    Reviewed March 26, 2018

    I was discharged from the military and that led me to have some financial problems. An old friend was using National Debt Relief at the time and she was so excited so I signed up. NDR verified my identity and the accounts that I needed help with. However, when I gave them all the accounts, they rejected three or four because they were military affiliated and they could not do anything about them. I was already enrolled in the program before I found out that they couldn't help me there. If I had known, I wouldn't have gone with any company unless they did military accounts as well.

    While NDR has closed two of my accounts, majority of the help I needed they couldn't help me with. Another thing that feels suck-y is how bad this hit my credit. Right now, I'm trying to get stuff done house-wise and child-wise and I can't because it hit my credit that hard. I dropped over 100 points. We're trying to sell and buy a house and I can't do that. I have seen some improvements in my credit, but not so much. Nevertheless, NDR has been really efficient in working with me and the creditors that they're trying to come up with a solution to. So, I would recommend them to friends who don't have military loans.

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    Customer ServiceStaff

    Reviewed March 25, 2018

    I have a very positive experience with National Debt Relief. They keep me updated on my account and who they have been in contact with, and who they have reached settlements with. They are always curious and extremely helpful when I call into customer service with a question. I have already recommended them to friends, I am very satisfied with them.

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    Staff

    Reviewed March 25, 2018

    I would recommend National Debt Relief to all my friends. They have been so helpful in making me sleep so much better at night. Due to unfortunate circumstances, it became difficult to pay my bills. National Debt Relief are working very hard to help with this issue.

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    Customer ServiceProcessTransparency

    Reviewed March 25, 2018

    I called NDR in November 2017 because I was in a mess. They explained how the process would work, and that it would take a little time, to be patient and everything would begin turning positive. They quoted that somewhere between 4-6 months I should receive my first debt settlement, and sure enough, my first settlement came through around the middle of March for 51% of what was owed! I logged in to my portal today to check, and it looks like NDR is in the process of another settlement with a different creditor! If this offer does go through it will be for about 40% of what was owed. I'm so excited to know that soon everything will be in a stress-free positive state in my life again! Thank you NDR for beginning to give me my life back!

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    Customer ServiceTransparency

    Reviewed March 25, 2018

    I am very happy with the services provided. Great support, great customer service, clear information, makes me confident on my decision to reaching out to this consolidation company. Resolving the debt has been much faster than I expected and I am very pleased with the results that National Debt Relief has been achieving for me.

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    Reviewed March 25, 2018

    I was happy with settlements taking place. And eager for the next, however, it has been at least 34 days since another settlement offer has been addressed. I was hoping that these would be more eager for a process to be handled not only for the client but for the creditor as well.

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    Customer ServiceStaff

    Reviewed March 25, 2018

    Every step of the way my experience with NDR has been first class! All my questions answered and made me feel I was making the right decision for my future security. Thanks to everyone that was kind and helpful on the phone!

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    Customer ServiceStaff

    Reviewed March 25, 2018

    I’m very please with the progress being made to my debt freedom. I feel like I’m getting my life back on track again. I’m very happy. They went above and beyond. I’m able to answer my phone now and not be afraid of what to say.

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    Reviewed March 25, 2018

    I was stressed when companies were coming after us for payment. National Debt Relief has been there through all of it helping us manage to pay off debt that I thought was never going away! Thank you for all you have done!

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    Customer ServiceStaff

    Reviewed March 25, 2018

    Thorough, empathetic, honest, straightforward, helpful, and extremely hard working. Even after work hours, Jeannie contacted and followed up with me. She then referred me to customer support and Simon was equally knowledgeable, detailed and friendly. I thought we were stuck in a cycle of debt. While credit cards get you while you're down, National Debt Relief shows you a light at the end of the tunnel. I wish I would have enrolled years ago as they have given my family a second chance that no other organization can come close to providing. Thank you NDR!

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    Staff

    Reviewed March 25, 2018

    At first I was very nervous but everything went well. Thank you for all the help and thank you to those who I spoke to and help me understand and if I had any questions they were answered. I would recommend to my friends and family.

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    Staff

    Reviewed March 25, 2018

    I am very pleased to be joining this company. My mind is so at peace knowing they will be helping me get back on the right track. From the first person I spoke to until the last. They have been respectful, understanding, caring, and professional.

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    Staff

    Reviewed March 25, 2018

    Priscila ** was very professional and courteous and knowledgeable on how to deal with my creditors and how to set my goals to be debt free in 45 months. Was not behind on bills until people were hacking 6 credit cards and draining my checking account last year.

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    PriceStaff

    Reviewed March 25, 2018

    When I first started, I had just moved and a lot of my stuff had gotten over my head and I couldn’t afford it. I know I didn’t want my credit to go bad without trying to fix it, then my mom suggested National Debt Relief. I got the information through email, got a call, and the rep went through the process of going over a lot of my finances, seeing where we were, what I could afford by myself and what I wanted to pay, all to see if I qualified. After that, it was up to me if I wanted to go through with the process.

    The discussion with the rep was awesome. He knew a lot of stuff right at the top of his head and was really good. If he didn’t know, he would get back to me. He also listened to me and understood everything that I wanted to do as well as why I wanted to do it. He worked with me to try to get a better monthly or weekly payment, and I’ve paid off four different debts in a year. Compared to what I was doing myself, that’s awesome because I would probably still be paying on one while the rest of them would go horribly wrong. Although sometimes the cost can get a little high or hard to understand, this being my first experience, everything is just going good. NDR has impacted my life very well, and I’m getting ready to try to purchase a new home next year.

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    Customer ServicePriceStaffProcessTransparency

    Reviewed March 25, 2018

    I reached out to National Debt Relief when I couldn’t afford my debt any longer. Their negotiators were really good and they explained everything and were thorough with everything as well. They added up all my debt and gave me a payment plan which was very affordable. Within three months of being in the program, two cards or two accounts so far have settled for less and payments are being made for them. I was already falling behind, so the program was what I needed because I was already three months late on some bills. The program fell right in place where I was at, and pretty much not caring about the late fee and negotiations being established with the guys have eased my mind a bit. I'm not smothered nor stressing right now. So, if your situation is similar to mine then you should definitely call them.

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    Customer ServiceStaffTransparency

    Reviewed March 25, 2018

    I was on a debt relief program before with another company about two years ago. It was similar to the one I got with National Debt Relief where I consolidated four credit cards and it was for a full year. But they kept on extending for a couple more months and even when the timeframe was up, they still kept extending. National Debt Relief knocked them out as they have settled two debts already out of four in one year. So they work a lot faster than the other one and everything is working perfectly for me so far.

    I called them about an incident where they were clearing out what I had in my accounts. I wanted to make sure it was known that I did not make a payment and that the account holder took the money out. The person I was talking to on the phone was really understanding about that and he explained the same thing that the account holder told me. So, at least everybody was on the same page. I could also tell they were listening and that they could check a few of the things I was doing. They're all paying attention to what I'm doing and I didn’t see that with the other debt consolidating company that I worked with. When I talked to them, they just transferred me all over the place.

    Also, NDR negotiated my debts to 50% of the actual amount balances while the other company always told me that they could only negotiate down to 90%. They mainly dropped the late fees which was piling up while NDR got my creditors to accept half and that was a better deal. NDR was able to close one of my credit cards that I owed close to $800, at $300. The balance of the other one was close to 6 grand and they got it down to 3. So, even though I got taxed with $200 for consolidation when I went with NDR, I'm still saving a whole lot with them than with the other company. I would recommend NDR to a friend that I know has a situation right now.

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    Customer Service

    Reviewed March 24, 2018

    I've just begun working with NDR, and, other than some difficulty with receiving emails, it has gone well (so far). The lone issue appeared to be one that was "email provider specific" so it was not within the scope of my relationship with NDR.

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    Reviewed March 24, 2018

    I found myself in a bit of a financial crunch and needed assistance in catching up with bills and loans. I unfortunately took a pay cut at work so I wasn’t able to accommodate like before. Thankfully for National Debt Relief, I can finally breathe a little and have some relief.

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    Customer ServiceProcess

    Reviewed March 24, 2018

    I have struggling financially, then struggling with making the decision to look for help. I had been contemplating the idea until I saw a commercial and decided to call. Lucky for me Elliot ** answered my call. I am extremely thankful and I can sleep better knowing that I now have help. Also the process was easy... Elliot was really patient with my slow internet and my lack of technical skills. THANK YOU AGAIN!!!

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    Customer ServiceStaff

    Reviewed March 24, 2018

    My husband and I felt hopeless and the more we paid out we were unable to get ahead. Then I made a call to National Debt Relief and representatives were so helpful and answered all questions. I am kept updated on progress and any emails I send is responded quickly. I am so happy with the results and looking forward to being debt free!!!

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    Reviewed March 24, 2018

    They are helping us get our debt off of us. We have one paid off already and three more very soon. It will take time but will be totally worth it. Looking forward to getting the debts settled and paid.

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    Staff

    Reviewed March 24, 2018

    I have just enrolled with NDR and my experience with them has been very good. I have received very helpful information to help me get on the way to being debt free and the support has been very good and I thank you very much NDR and would recommend their services to anyone needing to be debt free.

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    Staff

    Reviewed March 24, 2018

    The people at National Debt Relief whom I have been in contact with and have worked with me have been wonderful. They have answered every question that I've had, and help me figure things out to get started that I didn't understand. Erik ** in particular has been outstanding. He is a true professional and has been very helpful. He has brought lots of comfort to me going through my experience. I would recommend National Debt Relief to anyone in need of financial assistance.

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    Reviewed March 24, 2018

    At some point I realized I was never going to conquer my debt by myself. I wasn’t making enough money. This company helped me pay off my creditors in less than half the time! I would recommend this company to anyone that is struggling with debt!

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    Customer ServiceStaff

    Reviewed March 24, 2018

    Shows that they are working diligently on my behalf. They contact with me to let me know where they are in resolving my debt. I can always call them if I have any questions or concerns and they are very helpful and quick to answer any concerns I may have.

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    Staff

    Reviewed March 24, 2018

    Was looking for a plan to get out of debt. They talked me through the plan, made sure I understood. They were understanding and professional. Was a fast process once they had all info from start to finish. I would recommend them.

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    Transparency

    Reviewed March 24, 2018

    So far at month 5 nothing but positive feedback! Out of the 6 balances in this program 2 have already reached agreements and hopefully on my way back to a 700 score! The terms of each settlement were clear and concise so looking forward to continuing my rebuild.

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    Staff

    Reviewed March 24, 2018

    I am very pleased thus far. I am a new member, and I was treated with respect. I was not made to feel stupid or shameful. Everyone treated me with respect and dignity. I would definitely recommend to anyone with credit card debt.

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    Customer ServiceStaffProcessTransparency

    Reviewed March 24, 2018

    Lana explained everything to me about how the program works so that I could understand the rules and she made me completely relax as I was pretty stressed. I appreciate her so much. Also this morning I received a call from a gentleman, however I don't remember his name. He was also very helpful and went over everything again with me. I thank them so much for their help getting me signed up for the program.

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    ProcessTransparency

    Reviewed March 24, 2018

    Thank you for the help. They explained it to me clearly and I'm happy to come across this program and hope everything will be well. They answered all my questions clearly and I'm happy that in few months things will be better for me financially.

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    Customer ServiceProcess

    Reviewed March 24, 2018

    I have been with the program for less than a year and have had over 6 debts resolved. The process is so much easier than having to deal with the negotiations myself. Less stressful and payments are manageable. Customer service is very helpful and will work with you to resolve any issues you have.

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    Customer Service

    Reviewed March 24, 2018

    I emailed debt relief and Sharde ** called me in the matter of mins. Got me approved for my total debt the next day. Good customer service. I’m real glad I called National Debt Relief to get this all straightened out.

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    StaffProcess

    Reviewed March 24, 2018

    The experience I have encounter so far with your company has been very rewarding even though we have a ways to go. This company has so far performed well within the promises I received during and after the initial application process. The staff has been patient and supportive and I'm beginning to experience actual results. I'm looking forward to continued success and I will do my best to help further this process. Thanks.

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    Staff

    Reviewed March 24, 2018

    They are very supportive at the time I need it for me and my husband. I will recommend them to anyone that needs it. I know this is the right step we took just in time. When trying so hard to keep payments on time on your bills it got so hard stressing and everything else. Now we can really relax and enjoy life. I can say thousand and more. Thank you all.

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    StaffProcessTransparency

    Reviewed March 24, 2018

    Up to now I have been guided through all the initial steps with professionalism and kindness. I feel confident about what will come and I have great expectations about it. I have received detail explanations of all the steps to follow. I like the way the program is conceived.

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    Process

    Reviewed March 24, 2018

    At first I leary on going to their program. I have been very satisfied that I would highly recommend their agency. I had 4 accounts since I started made agreements. I have the opportunity to pay extra to expedite it faster. Thank you National Debt Relief.

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    Customer ServiceStaff

    Reviewed March 24, 2018

    I was apprehensive when I first called and it took me a few days to decide to talk to Andrew. Everyone I spoke to was professional, well informed, and very helpful. Your organization appears to be very well organized and appears to have covered all areas. I was also very pleased that everyone made me feel like I was not stupid, but instead "human". I look forward to getting myself "debt free" and out of my credit card debt. Thank you!

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    Customer ServiceProcess

    Reviewed March 24, 2018

    I couldn't be happier so far in this program. I wouldn't hesitate to recommend to anyone. Out of 5 debts, 2 have been settled with agreements that I find very satisfactory. Thank you National Debt Relief. I can see light at the end of the tunnel and their customer service is also excellent. If you have any doubts, don't. This program is life changing.

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    Staff

    Reviewed March 24, 2018

    I feel very good about my experience with National Debt Relief. All the representatives handled my needs in a very professional and compassionate manner. Making the decision to settle my debt through this company was a difficult decision for me to make. So when the representatives treated me with kindness and respect, it made a difficult situation much more bearable. I am so grateful for National Debt Relief and how they handled starting my case. Thank you.

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    Process

    Reviewed March 24, 2018

    My bills are paid and credit score is up over a hundred points. I would recommend this program to all my friends and family. I would like to personally thank you for completely turning my life around. I was totally swamped with debt and didn't know how to get out of it. Thanks.

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    Staff

    Reviewed March 24, 2018

    My difficult situation was very calming and accepting. Dairy helped me so much and never felt judged, rushed, or pressured in the tough times of admitting my financial situation. Everyone I worked with was excellent and I am looking forward to the help.

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    Customer ServiceStaffTransparency

    Reviewed March 24, 2018

    In calling your agency, I was greeted by Kishan **. I think he could tell I was nervous. Mr **, explained everything, pausing to make sure I understood what we were talking about. I was able to explain everything to my wife, asking for some time so my wife and I could talk about it. He made sure that I knew I could call with any questions. I appreciated how he spoke with respect and was clear and concise. I wish other companies could find reps like him. They would be much better companies because of it. I honestly have to say, he made the difference in me calling back. I do thank him for his effort, compassion, and understanding.

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    Customer ServicePriceStaff

    Reviewed March 24, 2018

    I had the inability to keep up with our credit cards so I sought the help of National Debt Relief. We had gotten a lot of mail or soliciting debt relief help and we've just heard about NDR more than the others. They were more of a trusted name over the other newish founding unfamiliar company names. So, I went into a consolidation program with them. The enrollment process was a lot of just going over the account and adding up the accounts that needed to be consolidated, and a lot of legal paperwork too. We have been doing the program for six months now, more or less, but we've hardly come to three or four settlements. On the other hand, their negotiator was professional. Every time that they have a settlement, they call in. I like their attention to detail on our account. I've never said anything to one of the negotiators or anybody on the phone where I needed something that they didn’t give.

    They told us what the payment plan would be, and they asked us if that was reasonable based on our budget. Their customer service is good and on point. They listen, they know what they're doing and what they're talking about. On the other hand, the cost seems to be working out for us. It is costing a lot because we're getting a lot of settlements all at once, and we're getting asked if we can make one-time payments, which are hard because we already have the bimonthly payments. Sometimes we're making extra payments on the side in addition to our monthly payments. So it's been rough, but only because we've been getting settlements. It's like we're biting the bullet. Overall, the situation is getting better, but it doesn’t feel like any better because we're still under the hardship of getting settlements paid off. Nonetheless, working with NDR has impacted us positively. There isn't much interaction, but stuffs are getting done.

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    Customer ServicePriceTransparency

    Reviewed March 24, 2018

    I amassed a credit card debt and lost my job. I noticed that National Debt Relief had high rates from the Better Business Bureau, so I went with them. They helped reduce my credit card debt and the fact that I was able to pay off a little bit a month instead of needing to pay everything off at once was good. The payment plan I got was also pretty good for my situation. I dealt with the negotiators through emails and calling on the phone. Every time I talked to them on the phone, they were always polite, very helpful, and clear. They were on top of things, so everything was very good. The cost of their service was reasonable, too, and I would highly recommend National Debt Relief to my friends if they are in a similar situation as I was.

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    Customer ServicePriceStaffTransparency

    Reviewed March 24, 2018

    I live with my mom and I was trying to pay bills off. She told me about National Debt Relief and how they've helped her, and she told me to start calling them. Enrollment was nice and easy. They answered some of the questions that I had because I’d never done this before and I didn’t know how it worked. The guy named Paul was really nice and he answered everything that I asked him right away. He also said, “If I don’t know it, I’ll call you back and I’ll find out for you.” But he answered everything correctly. He made it easy and I was very comfortable with him. I was looking to get just one payment out of a payout and he said, “Yeah, that’s the way we work, one payment and that payment will help you.” And he explained every single step.

    Working with National Debt Relief has helped take a load off and a lot of the pressure. I was getting the calls and getting frustrated, but now companies call NDR. I got into credit card consolidation and I just started six months ago, but they've already paid off two credit cards. They’re there when I need them and to remind me of things. They’re out there to help and they’re not judging you. Their cost is also very good. They're really nice people and I love them.

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    Staff

    Reviewed March 24, 2018

    I was doing okay paying my bills and stuff. I had about 20 cards involved and because of the death in the family, everything was pushed back. I couldn’t pay my cards anymore. That’s why I went and sought for a debt relief company which was good and found National Debt Relief. Right now, I’m doing one monthly payment. I don’t have to worry about the other credit cards or dividing the money for different things. One of my parents is still alive and it’s taking me a chunk also with her.

    In less than a year, they resolved about four of my credit cards and the number of credit cards are going down. I don’t have to worry about the debt thing or the collectors calling me. NDR calls me and lets me know if I agree, every time they make a settlement that they are working with. This is the first time that I have gone through this and my experience has been great. I’m glad that I got them. They kind of relieved me a lot of my responsibilities to get off the credit cards because I’m very punctual in making my credit card payments. I have recommended them to friends. I have also recommended them to my daughter and my husband. And they’ve been doing really well too.

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    Customer ServiceStaffProcess

    Reviewed March 23, 2018

    The Debt counselors as well as the Supervisor were very helpful and tried to patiently answer all of my questions and concerns. I pray that this program will prove to be all that they said it would be and I sincerely appreciate their concerns and support.

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    StaffTransparency

    Reviewed March 23, 2018

    It was great service. Fast and easy. Jonathan was a big help in many ways. Helped use figure out everything we have to do. Went over all parts of the agreement with us. Explained everything in great detail. It was very helpful to me and my family.

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    Staff

    Reviewed March 23, 2018

    I think the people I speak to are very nice. I just do not want to pay more out of pocket to resolve a debt. I do NOT have the extra money. But I will always make my payments to NDR On time. Thank you for all your help.

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    Staff

    Reviewed March 23, 2018

    Very professional company. Thankful for this. Would definitely recommend this program to anyone. With the help that I am receiving I'll be able to get the credit score that I want and will be able to do what I want.

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    StaffTransparency

    Reviewed March 23, 2018

    Everyone I spoke with was friendly and understanding. I felt like I was given complete transparency with what would happen and what to expect with the program, along with plenty of options and avenues for seeking help if I needed it.

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    Customer ServiceStaff

    Reviewed March 23, 2018

    I am glad I have found National Debt Relief. Great customer service and very helpful. I can call anytime and customer service will always help. I will refer a friend or family to this company for National Debt Relief to help them out.

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    Reviewed March 23, 2018

    Well I have been going through a tough time the past 2 years after a 10 years relationship separation which bought new unexpected expenses to my front door. I fought a good fight for the last year and a half but then I realized I had too much on my shoulders to contain so I was happy to hear that National Debt Relief could help me out.

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    Customer ServiceStaffTransparency

    Reviewed March 23, 2018

    From the beginning they were friendly and upfront with everything. Communication is the key to this and they are also very good. I'm thankful for all their help and support. If you have any doubts just give NDR a call.

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    Reviewed March 23, 2018

    Yes, NDR has helped with 2 of my creditors; the others are still pending (several months into the process). What’s annoying is that they keep calling and asking me to put extra funds in my account over and above the agreed monthly amount. If I had extra funds, I wouldn’t have needed their help in the first place!

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    StaffProcessTransparency

    Reviewed March 23, 2018

    All the employees are very helpful in helping you thru the process. They walked you thru all the steps of how they will work with your creditors. Made my stress level about getting my bills paid lower. I hope to have all my debt gone within 4 years.

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    Staff

    Reviewed March 23, 2018

    National Debt Relief is a great way to get bills paid off. It keep you from having to file bankruptcy or chapter 11. It is a great relief once they get started on your case. They are a great company to work with.

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    Customer ServiceProcessTransparency

    Reviewed March 23, 2018

    Great customer service. Very thorough. All my questions were answered and I had a clear understanding of the program and how it works. Randolph was great and invested hours and hours with me on the phone making sure I knew exactly what the program was all about.

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    Staff

    Reviewed March 23, 2018

    Very happy I am in process of paying off my last debt. It has taken longer than predicted but I am finally here. NDR has been very good to deal with. They are professional and have always been very nice to me. I am glad I enlisted their help because I could have never had my head above water alone.

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    Customer ServiceStaffProcess

    Reviewed March 23, 2018

    Very professional. I absolutely loved how comfortable they made me feel. They were also able to answer all my questions with no problem! This program felt to good to be true, but I am happy I have chosen it! Beatriz was absolutely delightful and I will definitely keep in contact with her since it feels like I could trust her.

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    Staff

    Reviewed March 23, 2018

    They are the BEST!! They help me a lot!! When I thought no one could help me they keep their word. So far my credit got better and my amount went down. They are the right people for the job. They always on point and never lie to you. Keep up the good job!!

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    StaffProcessTransparency

    Reviewed March 23, 2018

    Was great to deal with!!! Great people. Took me thorough through the process. Was very patient and helpful to explain everything and how the program works. Glad I join the program and looking forward to be debt free!!! Thank you once again.

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    StaffProcess

    Reviewed March 23, 2018

    My enrollment process/counselor has been great thus far. Very professional, knowledgeable and friendly. I have a high degree of confidence that I made the right decision switching to NDR to help me with my credit/debt situation. Everything has been streamlined and processed quickly and efficiently from start to end. I can't wait to see the results from this program!

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    Customer ServiceStaffTransparency

    Reviewed March 23, 2018

    Very professional, explained everything very clearly, would definitely recommend to anyone needing help getting out of debt. Welcome call was very professional, all my questions were answered, my mind was put at ease. He helped me set up my online account so I can view all progress. I was informed of what to do when creditors call me, and if I get letters, etc. Both representatives (Kar and Ronald) I dealt with seem very compassionate about their job and their clients.

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    Customer ServiceStaff

    Reviewed March 23, 2018

    Your are the best. I just want to thank everyone in this company For your help and support. My experience could not have been better. Very personable while still showing professionalism throughout the conversation. I just going to finish on April in advance. Thank you. God bless you.

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    Staff

    Reviewed March 23, 2018

    Steve ** was so kind and understanding, we have never had to go through this before. I would highly recommend your company to my friends or family if they were in need of credit card debt. I can't thank you enough for your wonderful help you have provided us.

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    StaffProcess

    Reviewed March 23, 2018

    While working with the representatives the last couple of days they were both nothing but Gracious and informative explaining every step of the process in a easy to understand way. My wife and I are feeling comfortable in our decision so far.

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    StaffProcess

    Reviewed March 23, 2018

    So far the representatives I've spoken with have been professional, courteous, and through in explaining how the program works. I'm just awaiting to see results and go from there. I've just been enrolled so I don't know how my overall experience will be until at least a year into the program.

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    StaffProcess

    Reviewed March 23, 2018

    Everyone so far has been extremely helpful and thorough in explaining the process. Eugene let me know all of my options and what to expect in the upcoming years. I am confident with their help I'll be back on track in no time.

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    Staff

    Reviewed March 23, 2018

    They are amazing people and very, very helpful! I have recommended them to others in need of your expertise. Thank you for all you have done for me! Your patience and courtesy has helped me get through this, I cannot thank you enough!!!

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    Customer ServiceStaffProcessTransparency

    Reviewed March 23, 2018

    Robert ** was a great help. He walked me through the process painlessly. However I called back and the customer service people are hard to understand. Couldn't understand where I needed to sign the documents required. I'm still plowing through it all.

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    Customer ServiceOnline & App

    Reviewed March 23, 2018

    They waited SO LONG to try to work with these creditors, that one of them needed up settling at barely ANYTHING less than we originally owed, and then once we pay the service/negotiation fees to National Debt Relief, we are actually going to end up paying MORE (about $1,800 more!) than what we originally owed. We have had thousands of dollars in our account for some time, and NOTHING was done for 6 whole months after the first card was settled, even with money sitting in our account. Customer service knows nothing more than what you can see on the website yourself, and I've caught them in lies several times, promising me they were working in negotiating one card, and then someone else the next days tells me something completely different. They just make something up to tell you to buy them more time. Bogus.

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    Customer Service

    Reviewed March 23, 2018

    I'm absolutely satisfied with the customer service I've been receiving from NDR. Clyde was great at answering all my questions and concerns! Granted I was very skeptical about this but at the end I ended up going through with it. Can't wait to see the money I'm saving monthly and debt being paid off.

    Updated 05/09/18; Just signed up with NDR. I'm on my third payment to them and I have already settled one account. I like the fast pace and amazing customer service. I'm looking forward to more accounts paid off quickly and hoping my account will be paid fully before my contract end date. :)

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    Customer ServiceStaff

    Reviewed March 23, 2018

    Justin was very nice, willing to find a way to help me. Today I feel relieved to know, my minimum payments are over!!!! Thank you. Welcome call was very helpful. So far highly satisfied. Christina also helped me. Thank you.

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    Process

    Reviewed March 23, 2018

    I could not be any more pleased with the settlement being made on my behalf! I could've never gotten this kind of resolve for myself. Two down, Seven to go! I can not wait to be debt free!! The process truly is hands off and worry free. I save hundreds every month with these low monthly payments. The process is easily and helps so much.

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    Customer ServiceStaff

    Reviewed March 23, 2018

    Customer service is very helpful and friendly! They really know their stuff. The email and calls are also helpful to know my debt free status. The set up was fast, friendly and now I am on my way to being free of debt! Awesome.

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    StaffTransparency

    Reviewed March 23, 2018

    My experience was good. Everyone I talked to was kind and courteous they explained everything in detail and answered all my questions in a timely manner. They were very reassuring and it seemed like they were looking out for my best Interest.

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    Customer ServiceStaffProcess

    Reviewed March 23, 2018

    At this point, which is very early in the process... I'm very satisfied with the friendly, professional and the caring customer service experience. The process is little nerve racking but the personnel at National Debt Relief have been reassuring that they can help.

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    StaffProcessTransparency

    Reviewed March 23, 2018

    The agent that helped me with an issue that I had regarding the amount of money taken out of my account was very professional, kind, and helpful. She explained things that I was not aware of and helped me to understand the process that NDR takes to reduce my credit. Very satisfied.

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    Customer ServiceStaff

    Reviewed March 23, 2018

    When I called National Debt Relief, I thought it was too late, that I was beyond help. The representative I talked to was friendly, knowledgeable and honest. She worked with me to establish the best plan possible. About a month into the plan, I was informed that the amazing negotiators at National Debt Relief had settled two of my loans to a fraction of the original balances and cut the original payoff times in half. I never could have done that on my own. Thank you National Debt Relief! Anyone who is over their head in debt should call them immediately.

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    Staff

    Reviewed March 23, 2018

    The representative that worked with me on resolving a Citibank debt made adjustment to my account to save me even more money!! NDR is allowing me to take a breath during a stressful time in my life. I really appreciate their efforts.

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    Staff

    Reviewed March 23, 2018

    Just getting started with the program. "My assistants" were very knowledgeable and helpful and most of all seemed kind, non-judgemental and encouraging. I am not one to NOT pay my debts; however, circumstances have changed and I had to do something.

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    StaffProcess

    Reviewed March 23, 2018

    My experience was very comfortable and informative. Freddie ** made me feel so good about the importance of joining the program to meet my individual needs. I am eternally grateful for contacting such an outstanding company. I will follow all my instructions to successfully meet my goals. That you, National Debt Relief!

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    Customer ServiceProcess

    Reviewed March 23, 2018

    Both David ** and Edward were wonderful. They were very thorough with explaining the process. I am excited about finally getting some relief from my creditors. David made me feel very comfortable with the plan and answered all of my questions very professionally. Edwards's welcome call recapped everything and put my mind at east about the decision to join. Thank you!

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    Staff

    Reviewed March 23, 2018

    Very professional and easy to work with, was a pleasure working with these people. They did a great job and I definitely will recommend this company to friends and families. These people were very pleasant and know what's need to be done. Great great job NATIONAL DEBT RELIEF staff.

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    Staff

    Reviewed March 23, 2018

    I am grateful for them making it work even when I needed a little extra help. They moved pieces and made it work for me. One down and two to go. Debt Relief is doing a great job keeping me informed. Very pleased.

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    Staff

    Reviewed March 23, 2018

    Very happy with the service. Best thing for me. Should have done this a long time ago. All the people that I have talked to have been very helpful and professional. They have a very great team working together better than anything I could of expected.

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    Customer ServiceStaffTransparency

    Reviewed March 23, 2018

    Fast, easy to get started. Friendly, knowledgeable Customer service. No long waits on hold for assistance for any problems; provides up to date status of your account by phone or online. Explains everything to you in detail; explains to you any questions about any settlements made or any that in progress.

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    Reviewed March 23, 2018

    I am happy with everything at this time. In the near future would like to see more results on finishing up on the rest of the creditors. Would also like to make sure the Kohl's account has been satisfied. Hopefully we can get all debt resolved soon.

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    Customer ServiceStaff

    Reviewed March 23, 2018

    Reluctant at first. It was good to know there’s a way out of debt. Just overwhelmed with information takes a while to absorb. Sounded complex at first but the graphs made it easy to compare with credit card consolidation and shows benefits and savings. From the first call to the welcome call your team did a good job walking me through. Just hope you deliver as promised.

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    Customer Service

    Reviewed March 23, 2018

    Fast, friendly customer service. Knowledge and explains in detail. Easy to understand and follow web-site also. I feel they work hard to get me the best out of my situation. I know I can contact them at any time during normal business hours and they will be available to answer my questions.

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    StaffProcessTransparency

    Reviewed March 23, 2018

    Glad I had the opportunity to connect with NDR. The gentlemen I spoke with seemed to have a lot of knowledge and were very patient and respectful. They answered all my questions and explained how this program worked through its entirety. I would recommend this program to friends and or family if ever in a situation as I am. Thank you NDR for your help.

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    StaffTransparency

    Reviewed March 23, 2018

    Awesome service, friendly and helpful staff. Thank you for a pleasant time, very timely and transparent, easy to understand and very well explained. I would definitely recommend to a friend. Thanks again. Looking forward to getting debt free very soon... Very professional and well laid out company with awesome reviews.

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    Customer ServiceStaffProcess

    Reviewed March 23, 2018

    Excellent customer service and overall experience. They have made this process easy and fast. I would recommend this company to anybody in need of debt assistance or struggling with overwhelming debt. They are compassionate and always willing to answer any questions for customers.

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    Staff

    Reviewed March 23, 2018

    The experience was so unexpected... I did not think for one minute that I would be approved. Wow! I can now sleep at night. It was like a miracle... a dream come true. All team members were so great. I would recommend NDR to a friend.

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    Reviewed March 23, 2018

    Very happy. First settlement was below the 50% point and it happened so fast! It was the second largest account I had too! Was not expecting this so soon! One down two to go to financial freedom! So happy I turned to NDR!

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    Customer Service

    Reviewed March 23, 2018

    Emailed for advice to see what can be done and next thing I knew I had a it all set up and signed. Great costumer CSR and all the help that I needed! I was able to do everything over the phone including signature.

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    Staff

    Reviewed March 23, 2018

    I came to your company because your ratings were high and I was afraid of being scammed. I spoke to a representative and she explained the program and I felt I could trust your company. I just started the program and I hope it all goes well.

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    StaffProcess

    Reviewed March 23, 2018

    Very helpful with every question I had on how to get started on my debt relief and what I need to do. Helpful on how long it will take to get out of debt. They went through the process one by one with me. Thank you Debt Relief.

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    Customer Service

    Reviewed March 23, 2018

    I have had such great experience with this company. I have been able to relax and let this company take care of me. They have already cleared up over half of my debt already. So very pleased with the service and the customer service personnel. Thank you all for helping me with my debt. So appreciated.

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    StaffProcessTransparency

    Reviewed March 23, 2018

    The team at National Debt Relief is very courteous, encouraging and thorough. They took their time and explained all my options and walked me through the entire process. I will definitely recommend National Debt Relief to anyone seeking financial freedom.

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    StaffProcess

    Reviewed March 23, 2018

    My experience was very well spoke and easy to understand, everyone I talked to was polite and very helpful. Andrew was very helpful in getting me started and walking me through the process and fees. I would recommend NDR to my friends if they were to need help.

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    Customer ServiceStaffTransparency

    Reviewed March 23, 2018

    I would recommend to a friend, for the understanding and the friendliness. You are very good at what you do. Explain everything very well and make sure we understand. You did everything in a timely manner. I like of be able to do it online and over the phone. The convenience of the whole thing about it.

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    StaffProcessTransparency

    Reviewed March 23, 2018

    Was very relieved to be accepted to your program. Everything was completed very accurate and fast. Forms was explained to me as we went over them. Staff is very friendly and helpful to me. I will highly recommend National Debt Relief to others. Thank you.

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    Staff

    Reviewed March 23, 2018

    Paul was so helpful. I can tell this is going to be a better more comfortable experience than I have seen. I hope to get this all paid as fast as possible so we can finally think of buying a home for our family. Thank you.

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    StaffProcess

    Reviewed March 23, 2018

    All professional. Reached out to Drew after debating if I really wanted to do this and which I do. Sounds like a great plan and ready for my financial freedom. I understand the undertaking that I am doing. Drew was very knowledgeable and patient throughout this process.

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    Customer Service

    Reviewed March 23, 2018

    All the personnel I have talked to and had question that need answer. The Question have been answered. Thank you all for the help. Even when there was a snow storm was at it highest point the customers services went above. Again Thank you.

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    Price

    Reviewed March 23, 2018

    We got National Debt Relief's services to relieve the credit card debt that we have at a cheaper rate and they fulfilled what they said they offer. The enrollment was pretty thorough. They laid it out all on the table. Any time you ever have any questions, you contact them and they don’t dilly-dally around. They get right back to you and they handle it. We still got a little while to go, but they're doing a good job because they contact me and let me know that they’ve made an offer to pay off a certain credit card. They also contact me when they get an offer from a credit card company and ask whether or not I want to take it. Working with them is helping me to get rid of the debt that we're in and it has helped us get back on a good financial stabilization in our home. Plus the cost is good because you're getting your money’s worth.

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    Staff

    Reviewed March 23, 2018

    I was getting tired of my credit cards and I needed something new to be done about it. I googled up consolidating debt, cards, and National Debt Relief has really good ratings. The staff at National Debt Relief were all nice to work with and I felt very comfortable working with the negotiator. I have no problems calling the guys for anything, if anything. They told me what they can do, and even when I said it's gonna be tight, I still went with what they suggested. I'm still paying a little bit more than I would like to, but at the same time I wanna get it over with too. So, I still live with a very tight budget.

    I've started with their program almost a year ago and I'm pushing up two more years to go. Now, my monthly payments were off a little on my shoulder that I don’t have to worry about and I know I'm gonna pay half of what I owe. All in all, I would only tell others good things about National Debt Relief, and if they want to do something like it then it's the way to do it and they just have to reach out to them.

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    Customer ServiceStaffProcess

    Reviewed March 23, 2018

    I pay a lot in my credit card bills and then I saw a post where National Debt Relief offered debt consolidation. Also, they had tools to help you once that is over to help you not make those same mistakes. I’m in their 20-mark program which is 20 months and I pay a certain amount every month and it goes into an account. I just call their customer service if I have concerns and they always seem to help me out. They call me whenever they get a settlement offer to see if I accept that and then if I accept it, they go ahead and get the process right on. They settle with my creditor and then whenever they reach a settlement, they pull the money out of my account and they pay my creditors that settlement amount. I feel comfortable with the program and the payment plan is working great. I signed up in June of 2017 and two accounts have been settled. Everything is good on my end and I really like them.

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    Customer ServicePriceStaff

    Reviewed March 23, 2018

    My issue was money and I can't have any outstanding debt, so I needed to consolidate everything and get that under control. I was referred to National Debt Relief by my girlfriend at that time and she told me I should give them a call and look into the program. I inquired with them and they told me what the program entailed, and based on my financial situation at that time and what I could afford, they sent me an email. Once I had PDFs of the agreement based on the amount of money I could afford to put away each month, they explained how it works with drafting from my checking account into my “account” with National Debt Relief which they would use as the pot of money to pay down. Then they consolidated my debt and negotiated on my behalf, and it’s been working pretty good.

    Every time there’s a settlement offer, I get a phone call and the email once they are approved or denied. The last time I checked, I enrolled about $24,900 in unsettled debts and then as of today, I’ve settled $5,100 and there’s still a remaining balance of $19,000 that’s unsettled. They began at about 4 years, and at first I thought that sucked ‘cause I’d be paying it forever. But it’s not too bad now. I liquidate some assets and received an inheritance, and I’m actually able to contribute more than the $440 that they draft automatically from my checking account every month, so I’m hoping that they can actually cut down that 4-year time more significantly.

    Additionally, while I don’t know who is the one person that I’m supposed to contact, every time I call, whoever I get from their call center is helpful. They keep me well-informed of my current balance. I check online all the time, but they’ll give me courtesy calls and let me know that once we get to an amount, they’ll be able to try negotiations for this account. I’ve been better than what I was doing before with nothing, and it’s good that I’m actually able to have a plan of action. I’m happy with it.

    The fees that are associated with the negotiations and the reductions were a little bit high, but being that someone’s actually able to help and negotiate on my behalf with these creditors and I can actually pay down these debts, that’s okay. I like that. For the quality of service I’m getting, I’m content with everything right now. I have to pay to play and that’s just the price. I track my credit scores and things have improved. I would definitely refer friends to NDR and tell them to do the program that I would do and opt for based on my experience and the satisfaction that they helped me with so far, so they’d be a worthwhile investment.

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    Staff

    Reviewed March 22, 2018

    The initial customer representative, Daniel **, was very good and patient in answering all of my questions. He was willing to go over my budget with detail to figure out if I was eligible for the program. Overall, he was an excellent representative.

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    StaffProcess

    Reviewed March 22, 2018

    I was impressed with the level of detail about the program. Representatives were very knowledgeable about the program and answered all questions. I am hopeful that we will achieve financial freedom. We want Thank you for your services and the professionalism.

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    Customer ServiceStaff

    Reviewed March 22, 2018

    Very helpful. Answered all my questions. Ms ** was very helpful. Made me feel comfortable. I was a little distressed at trying to balance all my debt. Looking forward to getting my debt under control. Thank you in advance. Also the lady with my welcome package was nice. It made my day to know someone was going to settle this help me.

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    National Debt Relief Company Information

    Social media:
    Company Name:
    National Debt Relief
    Company Type:
    Private
    Year Founded:
    2009
    Address:
    180 Maiden Lane, Ste. 2800
    City:
    New York
    State/Province:
    NY
    Postal Code:
    10038
    Country:
    United States
    Website:
    www.nationaldebtrelief.com

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