National Debt Relief Reviews
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About National Debt Relief
National Debt Relief is one of the largest debt settlement companies in the U.S. Founded in 2009, National Debt Relief negotiates with creditors to reduce how much you owe on unsecured debts such as credit cards, personal loans, medical bills, private student loans and collections. It offers personalized plans to help you resolve debt, along with support from dedicated debt specialists.
Visit www.nationaldebtrelief.com- Free consultation with debt coach
- Free debt relief quote
- Numerous accreditations
- Professional and responsive customer support
- Easy enrollment process
- Fees can reduce overall savings
- Not available in all states
National Debt Relief Reviews
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Reviewed Aug. 15, 2017
National Debt Relief saved me thousands on my debt and paid it off in less time than if I had filed bankruptcy. I could have been paying the same monthly payment to a bankruptcy trustee for 5 years, not the three years it took NDR to completely settle the debt. I highly recommend.
Reviewed Aug. 15, 2017
For the most part the experience is good. I still get calls from some creditors but I thought your company was going to contact the creditors. I have not been answering these calls. Should I and explain the situation? I guess I am not sure what to do. I would appreciate talking to someone. Thank you.
Reviewed Aug. 15, 2017
Hopefully, experience will get better over time. I have no idea if they have talked with the creditors yet, or negotiated with them. All I know is I am still be contacted by the creditors and still paying money into a fund that will eventually be used. Other companies are contacting me now that I am behind on payments. I wish there was a faster way to resolve this.
Reviewed Aug. 15, 2017
I have been in the program for over a year and I have never been dissatisfied whenever I talked with anyone at NDP. Very professional and they know what they are doing. Great results so far. I feel they are genuine and they want the best for me.
Reviewed Aug. 15, 2017
My experience with National Debt Relief has been great from the enrollment to the end. The staff are friendly and really care about helping you to succeed. I completed the program in exactly 3 years and I've already referred friends and family. I was skeptical at first, but after reading all the reviews (including negative), I decided to go for it. I'm so happy I did. I know I will not be in this situation again, but if I was, I'd use National Debt Relief again! Thank you all and thank you for giving me my life back!
Reviewed Aug. 15, 2017
Before I signed up for the plan, My questions were answered on time and I felt assured this was a plan for me. Now when I have a question and happen to call in I feel like I am wasting the associates' time. They are unable to answer my concerns or promise a callback that never happens. Customer service is poor. The plan sorta works I guess. Not what I expected at all!!
Reviewed Aug. 15, 2017
So far one of my debts has been resolved and everyone I have talked to are very helpful and quick to explain the details of my account. I hope the rest of my debts gets resolved fast and the transactions are smooth. Thank you!
Reviewed Aug. 15, 2017
I just don't understand why this is so difficult. You have money to work with and still after I have asked to reach out to a collection agency several time and now it’s all over my credit because your employees dont know how to do their job. No I would never recommend your company to any of my friends or family!!! They answer the phone as if I just called McDonald. It’s horrible. Also for the time you have wasted my money to make yours which is not what I was guaranteed with Adam on the first sales call. I am extremely disappointed in the way things have been handled. Good luck!
Reviewed Aug. 15, 2017
I still get calls & letters from my debtors after several months of joining NDR. The main reason why I joined when I did was to get the calls & letters to stop but it seems that your company has only contacted 1 of my debtors so far, maybe 2? It’s been over 3 months already. I joined CareCredit years ago in the past & they immediately stopped the calls & letters from my debtors within a month. I am not seeing the same great service with NDR so far.
Reviewed Aug. 15, 2017
NDR has given me my life back, so far 1 out of 6 debts have been settled. It’s a slow process but at least I know they are working on giving me my life back and I have learned my lesson. I wouldn’t know where would I be without NDR.
Reviewed Aug. 15, 2017
They have helped our family get back to an almost debt free lifestyle. Will never go back to credit card spending. Their customer service is outstanding and always willing to help and answer questions. I would highly recommend to anyone with debt that they can not recover from.
Reviewed Aug. 15, 2017
In my past year with National Debt Relief. I have been very satisfied & have been less stress. Truly thankful that I chose this company. Also I told my family and friends about this company that I recommended they pick National Debt Relief???
Reviewed Aug. 15, 2017
I have found NDR to be a reputable, ethical, company. I was concerned about being ripped off financially however NDR is very transparent. All verbal conversations are followed up with an email. Transactions are recorded and can be viewed. You sincerely know they are doing what is in your best interest when it comes to debt settlement. The entire settlement experience has been an intelligent, proactive partnership. I would definitely recommend NDR to those seeking a reputable transparent debt settlement company.
Reviewed Aug. 15, 2017
So Far experience has been good with this company. I would recommend Friends and Family. I'm so looking forward to being Debt Free soon. What a great feeling it will be and I owe it to the National Debt Relief Program. Thank You???
Reviewed Aug. 15, 2017
I'm very pleased with the help National offered me. I'm not paying too much, and creditors are settling for less than I expected. I would definitely recommend this to friends and family. I am no longer stressing and things are falling in place.
Reviewed Aug. 15, 2017
Great counselors, fantastic service. Very easy terms and no wait approval time. Was skeptical at first but I researched the site and was impressed. Lots of paperwork but it is all worth the effort to not have so much debt and have a bit of extra cash around. Would definitely recommend to family and friends. Thanks, National Debt Relief, you are a lifesaver!
Reviewed Aug. 15, 2017
When I first contacted them, the person who responded was very knowledgeable and reassuring, giving me hope there was a way out of the nightmare I had gotten myself into. So far my experience has been an overall positive one, and I would definitely recommend this company.
Reviewed Aug. 15, 2017
So far every time I call them I have own personal worker. Keep me updated on what is going on with my accounts. Very helpful and knows what they are doing. Every time I get a letter or phone call I send it to them right away so we can be on same page to get the best settlement from companies.
Reviewed Aug. 15, 2017
So far, great debt relief program. Not only do they help get you out of debt but help guide you to remaining debt free. Within a few months they worked to get some of my cards and off with less than half that I owed!
Reviewed Aug. 15, 2017
When I inquired about National Debt Relief they boasted about customers only having to pay on half of their debt because of NDR negotiations but in actuality it's only a savings of about 20% of the debt due to NDR 25% commission fee added to the overall cost, which I didn't know about until well into the program. Also customers should also be able to see the payment schedule of to the debtors not just the schedule of the payment going into the escrow account. It is misleading and confusing to not see both. I think I would have been better off talking to my debtors directly.
Reviewed Aug. 15, 2017
My experience with National Debt Relief has been great. They always keep me updated with whatever is going on with my account whether they were able to settle with a creditor or just to let me know something has been paid. I've already recommended them to my daughter and my sister.
Reviewed Aug. 15, 2017
We are very happy with what National Debt Relief had done for us. We had expected to be hounded to death by creditors, but we have only had one call and they quickly ended the call when we told them National Debt Relief was handling our account. We still have one creditor to go so it is not over yet, but to this point we are very satisfied.
Reviewed Aug. 15, 2017
I feel the overall process to get signed up was an easy process and I like that I can communicate easily as well but I feel the settlement process is taking way too long. I was there last 3 to 6 months and it's been close to 7 and I've only had one debt settled and I really have not received an adequate answer as to why.
Reviewed Aug. 15, 2017
The BEST choice when it comes to eliminating hard-to-eliminate debt. Would recommend them to anyone who needed a way to alleviate their financial hardship. This is NOT debt consolidation, which I would NOT recommend to anyone. A perfect solution to my situation.
Reviewed Aug. 15, 2017
So far, everything has been fine. Unfortunately, if something doesn’t happen fairly quickly, in the next two months or so, I will have to declare personal bankruptcy. Then my $125,000 of debt and National Debt Relief will be of no consequence. I'm trying hard to avoid bankruptcy but it is just too overwhelming. I've lost three jobs in the last six months, so I'm just being slowly crushed into insolvency. It would literally take an act of God to get out from underneath my circumstances.
Reviewed Aug. 15, 2017
Enabled me to get my head above water which is why I still have my house and car. Fast, professional and get the job done very efficiently. National Debt Relief is nothing short of excellent! I did not get in debt because I lived beyond my means, it was because at my last job our compensation was literally cut in half and then it took a month for training class to begin at the new job. There was a light at the end of the tunnel and I will have the program completed in only 2 rather than 4 years.
Reviewed Aug. 15, 2017
Great attention to my needs. Very attentive and good listener and have answer all my questions. Patient and gave me good time for formulating my questions. He read and made sure I understood everything and was ready to take the time to jump into explaining thing in a clear considering manner.
Reviewed Aug. 15, 2017
I've been sending payments to National Debt for 5 months now and they still have not settled my debt. I didn't know it would take this long to settle my debt. I'm constantly getting phone calls from 3 companies for payments and still getting statements that have not reduced at all. I did not expect this. I only hope when they do settle that they will give the money they have collected from me.
Reviewed Aug. 15, 2017
Great company to help guide you toward financial freedom, they did exactly what they said they was going to do. Anyone that caught up in a credit card problem should seek them for the best consulting on your matter. They very great to work with.
Reviewed Aug. 15, 2017
We appreciate the help from National Debt Relief, it has been a good experience helping us on getting out of debt without filing for bankruptcy. I just wish we would've known about it sooner, there is always skepticism when you getting into something like this, but we are no longer skeptics about the situation, it has been very positive.
Reviewed Aug. 15, 2017
They are slowly making our debt go away. I just wish the process was a little faster. We started with 10 accounts and have 5 settled after 5 months. I'm hoping to have settlements for all of them by end of the year.
Reviewed Aug. 15, 2017
I would refer any of my friends to National Debt Relief. They have been so nice and on time. Anytime I've called they have been so nice and go over my file with me very intense and explain any concerns that I have had. So yes I would give them a high 5 for their service, friendliness, and time wise they get the job done.
Reviewed Aug. 15, 2017
I been paying 5 or 6 months already and until now there's still a lot of agency calling me about my credit card payment. And my other credit card "Wells Fargo" keeps on crediting my savings account for automatic minimum payment! I don't know now. I want to withdraw or get back all my payment and instead pay it to my credit cards!
Reviewed Aug. 15, 2017
My time so far with your company has been very positive and look forward to completing the process. Your team has been extremely helpful at all times. Hopefully I can get my situation resolved so that I'm able to start building my credit once again.
Reviewed Aug. 15, 2017
The plan was explained to me very carefully. I truly believe this is going to be the best route for me to go and I appreciate all my questions being answered and the sincere customer service that I received. They went over each page of the application with me and made sure that I was aware of everything that this program entailed. I look forward to being debt-free sooner rather than later. Thanks to this program.
Reviewed Aug. 15, 2017
The representatives at National Debt Relief are always understanding, never pushy and I feel like I'm actually receiving help. It is humbling to have to ask anyone for help in a situation that is most likely your own fault. The lender's solution is most often a significant rise in interest as a penalty for not having enough money to make a payment.
Reviewed Aug. 15, 2017
This company has been so helpful in dealing with our creditors. We have/had good credit but they kept raising the interest rates. I was also paying insurance on this which came to the same amount as what was owed as far as the monthly payment was concerned. This gives us a good feeling, knowing they are working on our behalf.
Reviewed Aug. 15, 2017
I found myself looking at debt which I desperately do not want to go to my children in case of my death. The very recent and unexpected death of my brother was a wake up call. In my pride I have been determined to pay this off on my own; now it's time to be realistic. The debt specialist was great: very knowledgeable about what I can expect from the whole process. Additionally, he submitted my application and had an answer for me within hours, when I had expected days for the process to start. I appreciate his professional approach, not condescending at all. I should have done this sooner.
Reviewed Aug. 15, 2017
I'm still waiting for results... some of my largest bill are not being dealt with. I was told to deposit more money if I wanted better results. I've been perfect with my payment to NDR. I think they should get busy and deal with ALL my debts.
Reviewed Aug. 15, 2017
I wish I had known about National Debt Relief years ago as it has taken tons of stress off of my shoulders. All I need to do is be certain the agreed payment is available to be deducted and they do all the work including all the hard part of negotiating with the various creditors. This so far has been a pleasant experience.
Reviewed Aug. 15, 2017
Services so far have been responsive to the client needs. Looking for final payoff agreements to be negotiated soon as services are new and just recently started. Hope to have favorable results and positive experience as we go thru process. Thanks NDR.
Reviewed Aug. 15, 2017
Approximately 47% of money paid into NDR has gone to fees. I've been enrolled for almost 10 months. I wish more had gone to actively settling the debts via maybe a monthly fee over the term of the program rather than so much toward fees upfront. I was advised that my credit score would tank and that I may still receive collections calls, which it has and I do - even at work. This was not an easy choice to make. There are definitely consequences for incurring debt. I'm glad that 3/10 of my creditors have currently been satisfied. On a positive side, NDR is readily accessible via the internet, email and by phone with professional and helpful information and demeanors.
Reviewed Aug. 15, 2017
I was nervous at first but realizing that with their help I can be debt free in a year I have faith again. I'm not a fan that my credit score takes a hit during this progress but once the debt is paid off it will recover. Thank you Debt Relief for all your help.
Reviewed Aug. 15, 2017
Extremely satisfied with the way things are done to help us get out of debt! Anytime we have a question we can always count on debt relief to help us when we aren't sure what to do. They said it's a lot of foot work to get started and it is, but we have already been able to get 2 accounts reduced and in the process of paying it off.
Reviewed Aug. 15, 2017
Excellent work! Everyone were very professional. From the beginning and until the end of the process, I was treated with respect. Each case were handled professionally. I am hoping to become creditworthy soon. I highly recommend them. You guys are awesome! Thank you!
Reviewed Aug. 15, 2017
Is too soon for me to make a decision about this service however so far I am a little happy about the progress. I would say before you start a program make sure you know how much the program will cost you and make sure you can afford it. Thanks for National Debt Relief for helping me.
Reviewed Aug. 15, 2017
Since registering with NDR approx 6 months ago, one of our debts has been handled as promised. We are becoming comfortable as time progresses and expect the remainder of our debts to be satisfactorily resolved in the same manner. Thank you National Debt Relief.
Reviewed Aug. 15, 2017
So far made two settlements and been flexible. No complaints except how much lead time is needed to change a payment if needed. But that's more of an issue with systems than anything else. This system works really well so far! I recommend it over the alternatives.
Reviewed Aug. 15, 2017
I recently finished graduate school and got a job in the Bay area, but the cost of living here is ridiculous. Unfortunately I'm also on probation for the first year of my new job, so my pay isn't stellar but after a year I get a huge promotion, and this is pretty much my dream job. I tried talking to the private companies that hold my debt, explained that money would be tight for just a year, and they weren't willing to accommodate me at all. I tried keeping up the payments, but couldn't. It got to the point where I was eating Cheerios three meals a day because that was affordable, and I still couldn't pay all my bills.
I looked into filing for bankruptcy, and stumbled across National Debt Relief. I gave them a call, they were super nice, understanding, and explained the whole process in detail. They often contact me with updates or when they need something else one of the debtors is requesting. My credit sucks right now because of this, but as I'm settling my debts I'm slowly seeing things improve. I'm almost to my one-year anniversary at my job and don't feel like I'm suffocating anymore.
Reviewed Aug. 15, 2017
I'm still paying of my debt, I just started with National Debt Relief last year. I am finally able to sleep at night again because National Debt is taking care of me. Their employees are very professional and explained everything to me in details. Step by step. Whenever you have questions you can call them, and I had a lot of them. I also had to delay my payment once for some days and they helped me right away and worked something out with me. Then I also received everything in writing. I am very satisfied with their service and would highly recommend it, if you are in a "financial mess" like I am.
Updated review: Oct. 17, 2017
Unlike some previous conversations with other of your agents, my conversation today with Eileen ** was a breath of fresh air. She was professional, personable, knowledgeable, and patient. Her answers to my questions were complete, led to other areas of inquiry, and explanations. She is unquestionably the zenith of your customer service efforts.
Original Review: Aug. 15, 2017
Generally, my experience with National Debt Relief has been a positive one. However, one glitch repeatedly occurs when I occasionally call to ascertain their progress with my creditors on my behalf. Instead of spending much time on the phone talking with me about my account, they are very quick to refer me to the website for more detailed information. When I tell them I needed a more detailed picture than the data on the site presents, they become rushed to get off the line, making it difficult to get a straight answer.
Reviewed Aug. 15, 2017
I was not given an explanation of when each of the creditors in my plan would be contacted. It was my understanding that each would have been contacted initially informing them that I was in the program. Apparently the limited power of attorney is being sent only as National Debt Relief is ready to negotiate a settlement, so, even though I have changed my contact information to National Debt Relief and blocked their telephone numbers, THEY STILL CALL ME USING NUMEROUS TELEPHONE NUMBERS, THREATENING LETTERS, ETC.
I have been ill, had surgery, since entering this program and very displeased that a better explanation was not given me when I signed up. I had called several times and only got a complete explanation in pieces, when I asked the specifics. I had a choice to use another debt management company- FREE- OFFERED BY MY BANK, AND, the negotiations would be started immediately, with the same, approx. completion date. I chose National Debt Relief, because the monthly amount I would, and (have been paying) for payment was approx. $200.00 less than the other company.
I am now realizing that SEVERAL OF MY CREDITORS HAVE STILL NOT BEEN CONTACTED, AND I AM STILL GETTING PHONE CALLS AND LETTERS. If by October, all creditors have not been contacted, I will cancel my contract and seek help elsewhere. I realize most of my funds already collected, will not be returned, but, the simple truth is, I need to resolve payment issues with all my creditors timely, so there will be no legal actions against me. Several of these creditors did offer a payment plan, but I think I just panicked, and in light of my pending surgery, decided to use National Debt Relief. I now realize it was just too good to be true, for my situation.
Reviewed Aug. 15, 2017
National Debt Relief has been helpful rapidly after signing up. I have always had courteous service when speaking with them on the phone as well. When initially starting, the whole process was clearly explained and understandable. Also it was nice to know that they were very familiar in dealing with each of my creditors.
Reviewed Aug. 15, 2017
I have a good experience with National Debt Relief. Everyone that I have spoken with and worked with have been knowledgeable and helpful. They have kept up on my account and let me know how I may help them with everything to go smoothly. I have one problem though and that was with faxing paperwork in that they requested it was faxed in three times and it seems that no one is responsible for receiving these when they are sent. They need to fix that problem please.
Reviewed Aug. 15, 2017
I am very pleased with the National Debt Relief program. I'm always able to get in contact with customer service for any issues. They are resolving several of my creditors and loans. I signed up on Feb 2017 and so far I'm very pleased. I highly recommend their services. We do this to avoid bankruptcy. Good luck.
Reviewed Aug. 15, 2017
I was impressed with how quickly all my questions were answered. The whole process seems well planned out and easy to understand. I liked the fact I was able to do almost everything with email and that with this program the never ending cycle that I had gotten into with my credit can be resolved in a short time.
Reviewed Aug. 15, 2017
I was called because they have settled another one of my debts. I am totally grateful for this company, it has made my life a little easier. My experience with you guys has been nothing but a stress free experience. The workers are always pleasant and willing to help you. Debt relief is total focus is you becoming debt free. I was leery when I first stumbled across your site, due to so many scams, I am so happy I trusted you guys. Thank you Debt Relief.
Reviewed Aug. 15, 2017
When I consider our experience we were enduring about 2 and 1/2 years ago with one source of retirement income after the other failing us and we no longer could meet our unsecured debt obligations while trying to remain most responsible under those circumstances we did not know where to turn. After disregarding bankruptcy as an option we began examining various debt relief programs with the help of legal advice from a trusted attorney friend and decided on NDR. We knew we had to act responsible and make a major $$ contribution over the duration of this process but NDR seems to be keeping their part of their commitment to us and are capably helping us take this more responsible approach to seek debt relief while returning to our creditors the maximum we are capable of since we valued our original relationship with each of them over our successful decades long relationship with each of them.
As we are approaching the end the trail and beginning to see some real relief from this oppressive burden it is refreshing. To be sure this journey has not come without great sacrifice. We have 7 great grand children living in the east that we have never seen or enjoyed nor have we afforded the vacation to visit them and are likely more than a year away from that great blessing. We have taken our share in this endeavor most responsibly and it is closing in on a most desired and refreshing outcome thanks to capable efforts of our new friends at National Debt Relief. Sincere thanks to the staff of NDR for helping us make this result nearing a reality!!
Reviewed Aug. 15, 2017
When you are overwhelm in debt, I strongly recommend National Debt Relief. Due to the down turn in the economy, I found myself in debt, not a nice place to be. National Debt Relief held my hand during the bad times and lead me out of debt. Thanks.
Reviewed Aug. 15, 2017
I been struggling payday to payday trying to figure out how to stay on top of all these credit cards. I knew I was getting farther and farther behind. I laid awake most of the night crying trying to figure out how I'm going to get all these bills paid, whether or not I'll have anything to eat but they're not have any electricity. I know things that people worry about. That when I saw an ad for National Debt Relief can help. I called and my blessing were answer. They are the best. Thank you.
Reviewed Aug. 15, 2017
I was very nervous to start this process, the representative made it so much easier. All were patient and answered all my questions. Up to now it's been a painless process. It gives me confidence that this process will end up helping resolve my situation. Thank you.
Reviewed Aug. 15, 2017
I am grateful for the hard work that National Debt Relief is doing on my behalf. They are able to answer all my questions and they respond promptly to any inquiries that I have. They offer me peace in regards to my process and I have the utmost respect for the agents that are working on my behalf, for everyone that is working on my behalf.
Reviewed Aug. 15, 2017
More of a 3.5. I have only been a part of the program for a few months. I am satisfied so far with everything except I don't get any kind of update. I don't know how my account is being handled without calling. I feel like it would be beneficial to all your clients for your representatives to make a phone call once, or twice a month as a courtesy update. I feel I'm making blind payments.
Reviewed Aug. 15, 2017
My last thing that was to be taken care of Key Bank. I've been giving $250 for several months now. My last payment was a few days ago but it seems like nothing done with this account. Needs to be checked into.
Reviewed Aug. 15, 2017
I've been with this company since last year, and they been so wonderful by helping out with my peace of mind. I recommend them highly. These team are so helpful and they communicate with you every step and decision that's best for you. I am so happy with them. Great team work.
Reviewed Aug. 15, 2017
I have been enrolled in this program for several months now. There have been no communications from NDR or resolutions while my credit score severely dropped. I receive letters and phone calls all day and every day from the CC companies at home and work. All of this while NDR continues to take my monthly payments and charge their fees. I'm worried.
Reviewed Aug. 15, 2017
So far - So good. We are not half way through the program yet, but seems to going just as planned. I'm satisfied so far, but ask me when the program ends, my debt zeroed out and the program closes. I will be able to issue a definitive evaluation. Thanks for working with me so far.
Reviewed Aug. 15, 2017
Very helpful. Such a lifesaver! Never any harassing calls, works with clients with respect. I used to receive daily or even hourly calls from my creditors. They were harassing me and my family. So nice to not have to work with harassing creditors anymore.
Reviewed Aug. 15, 2017
National Debt Relief staff have been very punctual since day one. They have been punctual in their phone calls, follow-up, responding back to my questions swiftly and maintained an open communication with me at any time of the day as needed. I have enrolled in the program for a year and have not had any problems in communication with its staff. They have been friendly and always ready to help. They have kept me abreast of everything going on with my participation with this program.
Reviewed Aug. 15, 2017
I was in rehab learning to walk on two prosthetic legs when I realized that I didn't have enough money to pay all my bills. I explored the Internet and found National Debt Relief. I called them expecting to get a computer telling me to send in my info and someone would call me. I was surprised when I was sent immediately to a real person who showed respect for me and knowledge on how to help me. We started the process immediately. After gathering all my information he told me what I would be spending each month and I was left with enough money to buy groceries without taking the money from another bill. I was able to sleep well for the first time in months. The experience was great, easy, and the people all showed care and respect for me.
Reviewed Aug. 15, 2017
I was taught to be responsible for my financial decisions. However I was deceived by some folks and found myself in an impossible situation. NDR has given me a way to recover without any fluff, just good honest help and I will be ever appreciative. Customer service is very professional and willing to answer questions and reassure my decision to go with NDR. Thank you.
Reviewed Aug. 15, 2017
I'm very pleased with the way National Debt Relief helps you step-by-step with your situation. They have great customer-service, every Customer service person that I talked to was very pleasant and helpful. They keep you very informed about your progress.
Reviewed Aug. 15, 2017
Great customer services, straight to the point, what's going to happen, how they're going to solve it and always keep you updated. You're the boss, you tell them when to settle, and very respectful and understanding. I owed 25000, now 0 dollars.
Reviewed Aug. 15, 2017
Being in a difficult credit situation can be exhausting and embarrassing. The staff I have talked with have never made me feel ashamed. They are respectful and always so helpful! I am so appreciative of their assistance and kindness, it has made this process much easier.
Reviewed Aug. 15, 2017
While overall I am satisfied with the entire experience I do have the concern that there seems to be a lack of communication between National Debt Relief and my creditors. As I expected my creditors have been calling me and that is fine as I inform them of my enrollment for debt relief. However it has been several months now and my creditors continue to tell me they have yet to receive any proposals from the service. They also say they aren't allowed to communicate with the program until they have received said proposals. I am happy to be enrolled in the program and certain the outcome will be positive. I just wish communication between my creditors and the program would commence.
Reviewed Aug. 15, 2017
When I entered the program, I tried to add an additional account a week or so later. I assumed it was there, and at the end it wasn't. I still have 1 account in collections, and you offered no assistance. Also, once I took the loan you offered, I didn't know you were keeping $2000 plus in fees. I have only myself to blame, but if I were to do this all over again, I would not have signed up.
Reviewed Aug. 15, 2017
Everyone I spoke to was very helpful. They did not judge me or my financial struggles. They were so flexible in helping and trying to fit my needs. They made a extremely stressful situation painless. I would definitely recommend National Debt Relief to anyone that is struggling.
Reviewed Aug. 15, 2017
We went into debt due to medical bills. We almost lost our home. The worst part were the constant debt collector calls. We both had a hard time sleeping due to the stress. We were both working 12-16 hour days with no end in sight. We are still working hard, but we are sleeping at night. We made the decision to call National Debt Relief. The collection calls stopped within days. We set up a plan to pay down the debt. We are on the road to recovery!
Reviewed Aug. 15, 2017
I have only been with National Debt Relief for a few months. The people I have dealt with at the company have been helpful and patient. I have already had one of my debts settled with a significant balance reduction with the payoff. I would definitely recommend National Debt Relief.
Reviewed Aug. 15, 2017
Overall, my experience has so far been good. But I will like to have a monthly update ON my situation. Not based on my monthly balance alone but also if there are any progress with any of my creditors. Thank you.
Reviewed Aug. 15, 2017
I've been a NDR customer for few months now. They have been very helpful, very understanding and patient with me so far. I have only good things to say about this team! Excellent customer service and most of all they are getting me out of debt like they promised.
Reviewed Aug. 15, 2017
Thus far I have had a positive experience with NDR. They have been working diligently to relieve me of my current debt. I'm about halfway to the completion of my scheduled forecast stress-free. Would definitely recommend their services to a friend.
Reviewed Aug. 15, 2017
Was going to be almost a year and I've had no problems. They've communicated with me every situation every circumstance. Very good communicators through emails even a phone call so I'm very thankful to God for this program and I would recommend it to anybody and everybody.
Reviewed Aug. 15, 2017
I am more than pleased with this company. They have helped me be able to pay off my outstanding credit card debt quickly so far. The offers continue to come in and my credit score has gone up almost 100 points in about 9 months. I couldn't be happier with my decision to use National Debt Relief!! Thank you all so much!
Reviewed Aug. 15, 2017
I have had nothing but great service from these good people and would and do recommend them to my friends. They have helped my wife and I clear a good amount of debt with ease. They have made this a painless process and very, very easy to do work with.
Reviewed Aug. 15, 2017
National Debt Relief has been easy to work with. They talked to the creditors on my behalf making the process less stressful. Anytime I have had questions, the representatives were easy to talk to and quick to put me at ease. I would recommend National Debt Relief to anyone having problems.
Reviewed Aug. 15, 2017
Impeccable payment history with all creditors, but unforeseen situations steered me to debt relief.
Reviewed Aug. 15, 2017
Seems like it's going by pretty fast just the way I like it. I think I've paid off 3 so far and I just approved another a couple of days ago. And every time they have called or I've called them they have been very professional.
Reviewed Aug. 15, 2017
Following an accident last autumn, I was unable to work for months. I researched companies to find one that would truly assist me in resolving my credit card debt. National Debt Relief is helping, in an orderly manner, to gradually pay these off. I have received excellent help from the company and its staff with a realistic program.
Reviewed Aug. 15, 2017
No action on my account has happen. When will I see any action with my debt. I am making all payments on time and want to start to see activity. I have faith on this company and hope I did not make a mistake with you. Please kept me up to date on any activity on my account.
Updated on 10/19/17: I am very pleased with this company. They are working on my Debt. Am happy about the results so far. If I have any questions they explain it so I can understand. I would recommend this company to anyone that need help with any debt they have.
Reviewed Aug. 15, 2017
I was needing my payment adjusted and inside of one day NDR was able to help me with that. It was very much appreciated. It was handled quickly and without any harsh words or resentment. A lot of times it isn't easy to have payment amounts changed so I am thankful for the promptness.
Reviewed Aug. 15, 2017
Using National Debt Relief has been a very good experience for my family. In a few months we will be debt free! The service staff are helpful and easy to get a hold of. They always answer all our questions and make this process as easy as possible. I would recommend them to anyone!
Reviewed Aug. 15, 2017
I am very grateful to the National Debt Relief and its team for all their support and professional help they provided to me in becoming a debt-free person. I couldn't believe that it will ever happen. Signing up for the program was one of the best decisions I've ever made. Thank you!
Reviewed Aug. 15, 2017
Wonderful to work with. Always professional, and very helpful. Would recommend to anyone wanting to get out of debt. They work with you and your budget. They are non-intrusive and always work for your best interest. They help get your debt under control.
Reviewed Aug. 15, 2017
I would like to have someone discuss a roadmap for paying off my debt. I have no idea what order or priorities my various debts have for being paid off and I believe I would have more confidence in the program if the program had some more transparency.
Reviewed Aug. 15, 2017
So far National Debt relief has been great. I had so many credit cards and was paying the minimum for so long. I really had gotten myself into a Debt nightmare. I just felt like I was underwater. It was extremely stressful. I'm halfway to my goal of paying everything off. If I had not started working with National Debt Relief I would still be paying minimums and getting nowhere. You can't take out loans or get any credit cards while in the program so it is teaching me to have discipline and really think about anything I buy so that I know the Debt mess I was in will never happen again.
Reviewed Aug. 15, 2017
The service and the people have been great to work with so far, though I am in the first year of the relationship. The only thing I would say could improve was more clarification of the processes up front. I was not aware of how and when contact would be made to my creditors.
Reviewed Aug. 15, 2017
They have always been very helpful and always polite. Work well with people and the situation. Very friendly. Whenever I've had an issue they have been able to help with the answers. I would recommend them to anyone. They have kept me informed on all our settlements.
Reviewed Aug. 15, 2017
Would definitely recommend National Debt Relief to a friend. They are excellent at communicating every step of the way. Funds are held in an account in my name. I get statements every month from the bank account. Online access is easy to use.
Reviewed Aug. 15, 2017
National Debt Relief has negotiated my debts expeditiously and given me peace of mind. I would recommend them to others who find themselves overextended in credit card debt. Although many ways to go to become debt free, I truly appreciate the job they have done thus far in reducing my debts to creditors.
Reviewed Aug. 15, 2017
They are professional, courteous, personable, attentive, interactive, very knowledgeable in their role as a customer service team. That's the word. National Debt has no "I" in their TEAM WORK, most of all human beings with no judgment! I've called to get updates or have questions answered with not 1 delay.
Reviewed Aug. 15, 2017
I am happy that I am on the last year of payments. They have saved me thousands of dollars and prevented a bankruptcy. They hired an attorney at no additional charge to handle a creditor that wouldn't settle. I know they are a for profit company but they have done a great job. Never give up hope even if you miss a payment. Soon I will be debt free. Thanks.
Reviewed Aug. 15, 2017
We could have done it on our own but having NDR was amazing. We paid off 20,000 in debt in 6 months and it feels amazing to no longer be drowning. No more calls from debt collectors and we will be financially secure for life. Learning to live within your means is hard sometimes and people get into trouble. You will learn to manage your money and not buy that thing you really didn't need. Be smart. Be free. Live life without the stress of money problems.
Reviewed Aug. 15, 2017
The people at NDR have been very easy to work with. They are very kind and helpful. They seem to understand when life throws you a bunch of curveballs. I have had some problems keeping the funds there for my deposits. Every time they have been able to reschedule the drafts. I would recommend anyone who needs help with debts to consider NDR.
Reviewed Aug. 15, 2017
I'm not happy with their CSR. They are not trained to assist people. NDR should hire better personnel and train them focusing in customer services. EVEN THIS SITE IS THE WORSE. To leave information of bad experience is not allowed.
Reviewed Aug. 15, 2017
Great service, and support through this situation. Thanks to the support staff and team members. I would recommend this company to anyone looking to reduce the amount owed to creditors. Great service. I would like to thank the team for all their help.
Reviewed Aug. 15, 2017
Thank you for everything that your company has done in getting me out of debt. The experience was wonderful. I still have someone on behalf of Citizens Bank continually trying to contact me. But other than that I haven't any problems. Thank you.
Reviewed Aug. 15, 2017
National Debt Relief did successfully negotiate settlements with my creditors. However this caused each of them to continue to report to the 3 bureaus. Credit score dropped. But their intention is to get debt paid off which was successfully in the works. Advertisements state there is no out of pocket cost. There is a fee for this service.
Reviewed Aug. 15, 2017
I want to thank National Debt Relief for helping me and giving me another opportunity to be debt free And feel good about myself. Everyone was very professional and nice to me and eager to help. Again thanks so much.
Reviewed Aug. 15, 2017
My experience with National Debt Relief was very good. The contact person stayed in touch and was very helpful in making sure I understood the process, the expense to me and the length of time it would take to get my creditors to hold off. Once the creditors knew I was being handled by the debt relief company, they stopped calling me as well. I was able to finally get some sleep once they took over.
Reviewed Aug. 15, 2017
Whenever I call the representative is always very understanding and kind. I don't feel judged and it makes me feel safe enough that I can call again, which is huge for someone used to dealing with debt collectors. They are easy to work with and it's nice to see my debt go down on their gauges on the website.
Reviewed Aug. 15, 2017
I have successfully settled three credit accounts in the past six months. The fact that my credit score has dropped significantly due to the nature of the program is the only thing that I wish could be avoided, however the relief from debt is worth it in the end.
Reviewed Aug. 15, 2017
I have had no issues, they always are very polite and helpful when they call. I had to change something on my account. I thought it would be a problem. They helped me find a solution. Good people helping you with financial problems.
Reviewed Aug. 15, 2017
I had a hassle-free positive working relationship and my debts were taken care of very efficiently and in the most professional manner. The customer service reps were always very nice, cordial and comfortable to deal with. I will definitely recommend National Debt Relief to anyone whole heartedly.
Reviewed Aug. 15, 2017
The enrollment process was so easy and everyone was so helpful and comforting. I never felt judged. I felt like they really cared about my financial situation and like a weight had been lifted off my shoulders. I finally feel like I am headed in the right direction!
Reviewed Aug. 15, 2017
Very pleasant, and information was great, I'm glad that I deal with National Debt Relief, they are helping me get out of debt. I would recommend them to all my family and friends that need help. Very thankful that I picked National Debt Relief.
Reviewed Aug. 15, 2017
Mr ** was great handling and guiding me through the process. Letting me know whats going on. Been very smooth and a load off my back. Updates on account by text or email. Always on top of the whole process. Thank you.
Reviewed Aug. 15, 2017
The program works as expected. However, the support I received while on the program was only adequate. Oftentimes my real question or issue was ignored and the response was just a predefined template that did not relate to my specific issue. The portal I would also describe as adequate. It does what it needs to but seems to be lacking. Not all upcoming deposits are shown. The lack of a knowledge base or self-service documentation requires you to open a service request for everything.
Reviewed Aug. 15, 2017
Not able to account update or talk to anyone to help get this information! I just want a paper statements each month to make sure my accounts are being managed correctly and payments made as this company has in writing to the customers. I am not happy with their account management.
Reviewed Aug. 15, 2017
I feel just sending a little text saying that working hard on account. Sometimes I think you're not working hard but, if I had text I would feel better. The ones you have done were great!!! You got in touch but then it seem to stop and I increased money.
Reviewed Aug. 15, 2017
The program has already made 3 substantial deals to get settled quickly. It's saved me a lot of interest money and I appreciate it very much. I was in a state of humbleness trying to get everything caught up and could never do it.
Reviewed Aug. 15, 2017
Experience would have been better with ongoing communication of progress. It is such a long process and all so automated that one begins to feel like there is no forward movement. It is impossible to see progress by using their computer program to track money.
Reviewed Aug. 15, 2017
My wife and I were at our wits end trying to figure out how to deal with growing debts. I heard about NDR on a TV commercial and decided to call. These guys have done everything they promised to us. I couldn't imagine where we would right now without these guys. The people there are always a phone call away if we have questions. I can go online and keep up with what's going on with my account anytime I want to. We couldn't ask for anything better. Thank you National Debt Relief!!!
Reviewed Aug. 15, 2017
National Debt Service is superb, representatives are patient and helpful. I had a bank problem and they helped me over a period of time to get back on track. They are very professional and courteous and very understanding about any problems you might be having.
Reviewed Aug. 15, 2017
Spectacular customer service (they always promptly responded to my questions either through email or over the phone) and overall great experience. They help you every step of the way and make sure you are satisfied with your service. I would recommend their company to anybody suffering from crippling debt.
Reviewed Aug. 15, 2017
My experience with National Debt Relief has been nothing short of amazing. Their customer service is 100% up to par. It's almost too good to be true except that it is. The best part is they take care of everything.
Reviewed Aug. 15, 2017
I'm so happy that my husband and I have made this choice. We were barely able to make our monthly bills and couldn't pay down our debt. I'm glad that National Debt Relief has guided us and answered any questions throughout this process!
Reviewed Aug. 15, 2017
I have been in this program almost a year and they are working with or completed payment to 9 out of 14 of my accounts. I would recommend National Debt Relief to anyone of my friends!! I also pay the little extra for legal help. I've been served with 2 summons that they completely helped me with.
Reviewed Aug. 15, 2017
The only reason I gave 5 stars is because of the young man that helped me out on today, August 15, 2017. Very disappointed that the ball was dropped somewhere and I wasn't notified. I have recommended National Debt Relief.
Reviewed Aug. 15, 2017
Have contacted these people in the late October 2015. At that time, debts were taking every pennies that I was earning and my credit score started shaking. But 9 months later, I am glad I trust them because sometimes I wanted to quit the program since there is a period of 6 months. You just saving money on the account their open for you, and they will tell you not to worry on your debts even though you will see your credit score going down. But 6 months after, they settled all my cases and my credit score is increasing every month. My only suggestion for them will be to make sure they check on their clients. I have already recommended them to another person. Thanks.
Reviewed Aug. 15, 2017
Calling National Debt Relief was the best thing that have ever happened. They explained to me the process and assured me that in the time frame that they have given me I will be relieve of my debt. I was skeptic at first. But they showed me results. They will even work around your budget to solve your problem. And they keep you updated on the progress of your case. In total they performed way beyond my expectations.
Reviewed Aug. 15, 2017
I have been with National Debt Relief since April and have already settled 2 accounts. I do wish they would spread their payments to the end or in smaller increments to help move the process along. They already know the total amount that will be their "fee". I don't see why they cannot spread that over the X amount of years you are set up for the program. Other than that I am satisfied with the customer service every time I call.
Reviewed Aug. 15, 2017
I got divorced in 2012. I quickly racked up $24,978 in credit card debt (some of it was from when my husband & I were together). Facing minimum monthly payments of over $800 with all of those cards combined (11 of them!), as a single mom, I had no idea what to do. So I started looking for debt relief companies and researched quite a few. National Debt Relief stood out to me because of their reviews and reputation. Joining the program was the best decision I ever made! Here I am three years later and all 11 of my creditors have been resolved. I have two months left of payments and then I will be 100% DEBT FREE. My monthly payments were only $440 (half of what I would have paid just to maintain my minimum payments with all those cards, with no end in sight).
I am SO grateful to NDR and their program and professionalism. It took some time and patience and consistency, but they made it so easy! They took care of all the embarrassing and difficult negotiations with my creditors. It was out of sight, out of mind. And anytime I needed to call and ask questions or speak with someone about my account, I got a live human on the first try. If you're thinking about getting rid of your debt, choose National Debt Relief. NOW. They will lift your burden. Truly.
Reviewed Aug. 15, 2017
This experience has been one of relief, in October of 2016 started me in a journey of hardships, but National Debt Relief has really come to my aid and gotten settlements that were more than fair. I am on my way to being debt free and I can't thank National Debt Relief enough. Thanks.
Reviewed Aug. 15, 2017
I am very grateful on how much National Debt Relief has helped me. They are very helpful when I have called and always gimme good feedback. The process is also very assuring and I hope everything gets resolved like it has been lately.
Reviewed Aug. 15, 2017
You are really great getting back to me very quickly. Your team members are very efficient. Very happy with the settlement you made, what is the balance of my account, who are you contacting next. It's been great.
Reviewed Aug. 15, 2017
They work with you with all your debt. They are great! I would recommend it to people that need help in paying. Their customer service is really good and there is not a long wait to speak to anyone. They are pretty quick too... try it! You won't regret it.
Reviewed Aug. 15, 2017
Very pleased with the service that I have received. Finances are extra stressful, and I have felt very calm when resolving my debt issues with this company! It was scary to call and ask for help, but I was assisted right away. Thank you National Debt Relief!!!
Reviewed Aug. 15, 2017
So far I'm satisfied. But I still didn't settle any credit card. Hope that coming soon. I start program in April 2017. I’m looking forward to settle my credit cards in best ways for me. I already recommend this program with National Debt Relief to my friends.
Reviewed Aug. 15, 2017
They are more concerned about paying themselves first instead of actually caring about the customer's situation and resolving the debt first. That also take forever to begin the process. To this day I still receive calls from collectors, as states they will put a stop to those harassing phone calls, that's a lie.
Reviewed Aug. 15, 2017
My experience with NDR has been great. They worked diligently with my creditors to get me debt free. I am satisfied with their customer service. They always kept me informed of any changes and followed up as well. I would definitely recommend NDR.
Reviewed Aug. 15, 2017
I have been satisfied with my experience so far. I think the fees charged are excessive but I guess that is something you have to expect for this kind of service. Everything has been explained well though, and I have been kept very informed throughout the entire process, so I am please with that.
Reviewed Aug. 15, 2017
So far so good. Early in program but the agent I talked to Micheal ** was very helpful and made me feel comfortable about the program. I wanted to do this a long time ago but was very scared to do it but Mr. ** made me relax by talking to me and taking the time to walk me thru it so I could better understand the process.
Reviewed Aug. 15, 2017
Two thumbs up! The customer service is great! No complaints here, they are always willing to help. It is easy to contact them and they go above and beyond to solve any issues. They are always available to give great customer service. I recommend them to anyone who needs their help!
Reviewed Aug. 15, 2017
They take care of you, and are very polite on the phone. There is always a quick answer on the phone. I'm glad that I chose Debt Relief to help my family get back on track with our finances. Thank you.
Reviewed Aug. 15, 2017
I was very happy with my experience. National Debt Relief help me pay off on my credit card debt and other payday loans. I was very happy with the process. I will gladly recommend National Debt Relief to all my friends and family that gotten into the same trouble I did. Thank you for all your help.
Updated review: March 15, 2018
Cards are being paid off at a good rate. NDR is complying to our agreement as promised. I would recommend NDR to anyone in trouble with credit card problems. Cards get paid off with a zero balance so you don't have bankruptcy. That is what I wanted. To get cards paid off without just not paying so in time my credit will be in good shape again.
Original Review: Aug. 15, 2017
Very disappointed that I am receiving multiple calls every day from creditors. I believe National Debt Relief should be handling more of this. You are making money on this. You should also be in contact with the creditors. I understood that this was how it worked. Big pain in the butt for me.
Reviewed Aug. 15, 2017
Very good experience... Would recommend to friend. Am very satisfied with the handling of monies dispersed to creditors. At present time I have no complaints with this company... I am grateful to this company for their understanding and abilities to provide this service.
Reviewed Aug. 15, 2017
They are helpful whenever I have any questions regarding my account. Overall settlement process is taking a little longer than I thought but not having to worry about settling myself is definitely worth it...
Reviewed Aug. 15, 2017
The only time I receive a call is if I missed a payment. I have no idea how the settlement process is going because no one provides me with updates. I should at least be sent e-mails or something. I live a busy life and shouldn't have to go out of my way to find out how my negotiator is handling my situation. Additionally, I do not feel as though I was adequately informed of HOW low my credit score would drop upon entering this program. I don't qualify for ANYTHING now and probably won't for the next five years although this program is only scheduled to last two. I am overwhelmingly unsatisfied currently because I have no progress to gauge with.
Reviewed Aug. 15, 2017
I was sent an email that my withdrawals would be stopped due to a hardship. Then received notification that wasn't true, that it wouldn't be stopped until the next cycle. Unfortunate circumstances required me to stop payment through my bank and cost me $25 that I couldn't afford that week. I spoke to a representative and then his supervisor. She told me to forward the email because there was no record of it on your end. After trying, the inbox was full. At this point, I don't know what my account balance is and I'm unsure if I'll continue after my financial situation improves.
Reviewed Aug. 15, 2017
Nearly 4 months into the program and still being hounded with phone calls and threatening letters from the credit card companies. I have only seen two settlements and had hope to see more by now. Never been through this before so this may be the norm but I was lead to believe the phone calls and letters would stop soon after the credit card companies received the letters that were provided.
Reviewed Aug. 15, 2017
I have had good experience but haven't heard from them in a while. I know they moved headquarters though. I'm keeping track of my payments. If I get a small inheritance, I hope to pay it off next year, so will need to know my balance at that time. Thank you.
Reviewed Aug. 15, 2017
I've had a good experience so far. It's moving slow but I guess it's because there isn't enough money to move faster. I haven't been able to add extra money to my monthly amount due to limited income but so far so good. I would definitely recommend this service.
Reviewed Aug. 15, 2017
In the first place I thought they're going to pay my debts by lending me the money, but it wasn't, they're paying them from the money I paid to them. I was wrong. Anyway it's already there and need to finish my contract, hoping everything goes well.
Reviewed Aug. 15, 2017
I was very satisfied up until this last credit card. It's the last one then I'm finished with the program. I have over $500 in my account and the calls I made to find out when I am done I am getting no answers or satisfaction.
Reviewed Aug. 15, 2017
I've recently started my journey with National Debt Relief. They've started settling my accounts and I've seen progress in just 6 months. I still have a few challenges but I'm looking forward to working with them to see how they can resolve my situation in its entirety.
Reviewed Aug. 15, 2017
Have very helpful friendly at all times. Very helpful in getting me relief from debt issues. I should have called National Debt Relief far sooner than I did. Very very helpful! It has made our lives much more relaxed and removed the fear of the creditors. National Debt does a VERY GREAT JOB.
Reviewed Aug. 15, 2017
They walk you through the entire process step by step, friendly stuff, emails, phone calls, everything you need. They will call your credit cards and lower your actual debt and will call you as soon they reach a agreement and they will work with you in trying to pay in a decent time... Thank you guys.
Reviewed Aug. 15, 2017
Very helpful! Good customer service! Helped me out a lot! Answered all my questions I had. Very detailed. I would recommend to family and friends! Helped me get my financials back on track. Would do it again if need to.
Reviewed Aug. 15, 2017
I had credit card debt that was beyond what I could handle. National Debt Relief was of great assistance to me in solving my problem and were able to reduce my debt by working with the credit card companies. NDR employees were friendly, helpful, efficient and were just a phone call away. Yes, I would recommend their service.
Reviewed Aug. 15, 2017
Wish they were more upfront on how badly credit score would drop, credit card accounts would go into collections and then they would negotiate with collection companies with Chase and Citi bank. All the money I put into account to settle goes out to pay creditors, I thought company would pay settlement with their $ quickly then recover said amount through my payments into this account. I am working with 4 credit card companies, two are in "negotiations," none have settled my credit. Went from 720ish to 590ish. Poor rating in a few months. If I knew this would be so bad I wouldn't have moved forward for only a 13k$ debt.
Reviewed Aug. 15, 2017
NDR has alleviated the phone calls from the agencies I owe money to. My debt is declining as I make my monthly deposits. I am thankful for the help and advice the representatives provide. I would recommend the agency to my family and friends. Thank you!
Reviewed Aug. 15, 2017
Great experience with NDR. Very helpful and really has allowed me to have a practical plan for getting out of debt. Great communication and always respectful when I call and ask questions or contact the NDR customer support staff. Really better than expected, as I was initially skeptical of the program. Very pleased and relieved of stress associated with my debt problems.
Reviewed Aug. 15, 2017
Was I scared... Was I embarrassed... Was I ashamed... Yes yes & yes. But all I feel right now is "relief". NDR... has been the best thing I could have ever done. Three of my debts are already being settled and I'm not tossing and turning at night. Thank you is all I can say!!!
Reviewed Aug. 15, 2017
I had a okay credit score before joining. The phone calls all day and night is just more I could stand. This part of the process was not exactly what I had thought it was going to be. My score is now in the toilet. It really don't make you feel good.
Reviewed Aug. 15, 2017
I love the awesome service and expediting process and timely communication in getting my bills paid! I would recommend this awesome company to all. Communication is superb. They do an outstanding job at reducing your debt and negotiating the best deal possible.
Reviewed Aug. 15, 2017
This service has really helped me in a time of great need, couldn't say I would use any other service to help me. I went on for weeks trying to find the right people who knew what they were doing and after searching I finally found Debt Relief to help me, thank you.
Reviewed Aug. 15, 2017
So far I have been happy with the service and the timely responses by the staff, they are always very courteous and thorough. They have effectively negotiated with 2 of the creditors at this time, the amount agreed to was way beyond what I had expected.
Reviewed Aug. 15, 2017
They have been working hard getting my debt reduced and paid off. They are doing a great job. I would highly recommend them to anyone who is trying to get their debt under control and paid off so you can start working on your credit. They keep you informed when you need to be, they do not hound you every day.
Reviewed Aug. 15, 2017
Just started process and happy so far. 3 payments in so far, long way to go but I am hoping this will work out for me. Not many call from creditors, I did what they told me to do and it seems to have worked. I really want to put this behind me but it will take time.
Reviewed Aug. 15, 2017
Great Customer Service!!! Thank you for all your help Erika!! You were great with answering all my questions and getting me the help I needed, I have recommended NDR to my family and friends who need help like this. Thank you again for all you have done!
Reviewed Aug. 15, 2017
National Debt Relief has made it possible for my family and I to strive for a better future. They have made the debt relief process easier than I could have imagined. I was very hesitant at first but they answered all my questions right away. I have been in the program for almost a year and the financial burden I put myself into is about half way over and honestly it's a relief. I have recommended this company to everyone I know. Thank you National Debt Relief for helping my family plan for a better future for our kids.
Reviewed Aug. 15, 2017
Their automated system when calling me is horrible! When I answer the call it's a dead line and when it does work it takes forever to get to talk to a real person and they act like they don't know why they called. Also they request more money every time you talk to them. If I have the extra money I would have already given it to them. They took forever to start the negotiating with creditors which completely ruined my credit!
Reviewed Aug. 15, 2017
It's been almost 2 months since I enrolled in the program, and I don't see any progress or any settlements reached. No one has contacted me to give me an update of any negotiations. I keep getting calls from my credit cards, which I understand, but I thought NDR was going to do a faster job.
Reviewed Aug. 15, 2017
I have not yet seen any action from National Debt Relief with regard to my account. It appears none of the institutions have yet been contacted. I had thought that some conversations with these institutions would have commenced and were ongoing.
Reviewed Aug. 15, 2017
I have an issue with NDR at this time because, I don't understand why they are now (when I'm almost clear of my obligations to creditors) slowing down the process. In the beginning they were calling often to settle but now they have given me this excuse.
Reviewed Aug. 15, 2017
The procedure set-up for solving debts is appreciated and reasonable. There is need for creditors to be notified sooner so that incoming calls from them become minimal. Creditors try to negotiate with me without going through a debt consolidation program.
Reviewed Aug. 15, 2017
Just started with National Debt Relief. They have been very courteous, thoughtful and knowledgeable. I had many questions about the process and they have always been very patient and kind in answering these questions. Also, they are easy to get in contact. GREAT.
Reviewed Aug. 15, 2017
The customer service representatives have been very kind and courteous. Most of my questions are answered pretty quickly. They are currently helping me become debt free, my first debt was settled in six months, so it does take time, but be patient.
Reviewed Aug. 15, 2017
Very professional and friendly. Very easy to work with. Service was excellent. Payments were taken out on time. As well as recorded and easily checked. Settlements were great and it felt great to get out of debt in 48 months.
Reviewed Aug. 15, 2017
Though nobody ever expects to end up in financial hardship, my experience with National Debt Relief made the experience of getting out of debt a bit easier. All my phone conversations were easy to follow and were polite. If needed, I definitely would recommend this program.
Reviewed Aug. 15, 2017
Nobody likes to have to seek services like debt consolidation, but this team has made this a very smooth and comfortable process. Anytime I have a question the customer service team has been more than willing to assist with a friendly demeanor and superb knowledge. Never once have I felt out of the loop during the entire process. I have been provided with great peace of mind working with them.
Reviewed Aug. 15, 2017
I ask them to add another company a month ago and still have not heard from them. I noticed on my account, it has not been added. Other than that, I guess it's okay. They sent a message stating one company excepted the deal they offered. So that's why I say so far so good.
Reviewed Aug. 15, 2017
Very helpful with helping me to pay off my debt. National Debt Relief has been able to reduce the amounts that I owe on each of my credit cards and work out payment schedules with the creditors to quickly pay off the cards. I would also recommend paying the extra few dollars per month for the legal services they offer. It comes in handy if any of the creditors decide they want to take you to court.
Reviewed Aug. 15, 2017
Great service, a little bit slow at Negotiating but other than that no problems. Love and very please with the service I received. Every time I called they were very polite and professional and took care of me quickly. I didn't even need to call back. The question was answered right the first time.
Reviewed Aug. 15, 2017
I really like that when had a legal issue with a credit card, they reassured me and just took care of it. I felt so much better. It was a small law suit regarding the terms of my agreement with Citibank. I was very worried. I thought that was amazing!
Reviewed Aug. 15, 2017
I have not received any other emails. They keep calling me. American Express is really upset and I receive at least 3 offers from law firms and Debt companies every day telling me they can help me. Don't know what to do.
Reviewed Aug. 15, 2017
Starting this process was not an easy decision, because I knew it would initially affect my credit score. I'm glad I did commit to this process, it has alleviated a lot of stress from my life. Once I changed the contact information for my creditors to contact National Debt Relief, The harassing phone calls from the creditors stopped.
Reviewed Aug. 15, 2017
I have been with National Debt Relief for about seven months. I am satisfied with the negotiations of my accounts so far. However, I am not so satisfied with the fees they charge. So far, they have deducted from my account more money in their fees than they've paid my creditors. I am not sure I'm going to be saving any money by doing this. It seems the amount I'm saving by settling the accounts is going to National Debt Relief and I'll end up paying what I owed anyway, and destroying my credit in the process. They seem to be working on my accounts and I am grateful for that. I'm all for everyone making a buck, but I think their fees are too high.
Reviewed Aug. 15, 2017
My experience with National Debt Relief thus far has been quite pleasant. I can tell the customer service representatives strive to display patience and empathy during this stressful period and to provide excellent service. Being able to look ahead and see an end date to my debt is invaluable!
Reviewed Aug. 15, 2017
My wife lost her job in February and it took her much longer to find a full time employment. We got behind on our credit card bills and thanks to NDR for helping us find an alternative to bankruptcy. We've been very happy with their assistance. Life is getting back to normal once again. I don't think I could of said that without NDR.
Reviewed Aug. 15, 2017
Good to work with, but they do not follow up on their online service requests in a timely manner. They did help me clear my debt very quickly by getting a loan from Liberty Lending, which I am just waiting to see (and praying) if it was worth it.
Reviewed Aug. 15, 2017
Financial issues can be scary, but National Debt Relief came to the rescue for me! Initially, I was hesitant to join, but the representative I spoke to put me at ease and worked with me to find a plan that would be best for me. Since then, every other representative I've spoken to has been wonderful... Very knowledgeable, helpful, and encouraging! I highly recommend NDR to anyone who is struggling to get out of debt. I've been in the program for almost a year and a half and I've been able to rid myself of nearly 50% of my debt! I can't thank you guys enough!
Reviewed Aug. 15, 2017
I would recommend National Debt Relief. I had a great experience with them. They helped me a lot and got me out of debt. The team members were very friendly and very helpful. When ever I needed to ask them a question they helped me. So yes I would recommend them to anybody that needs them for help.
Reviewed Aug. 15, 2017
National Debt Relief helped me make a once a month payment for my credit cards and since I graduated from their program I'm able to maintain the amount due. Eventually I can be completely debt free... I thank National Debt Relief for their guidance in this process.
Reviewed Aug. 15, 2017
When my debt was over my neck I was about to go crazy. Just wondering how I have debt so high that out of nowhere it sky rocket. Thankfully I search in Google and there it is National Debt Relief to the rescue. After I talk to the customer service, few minutes after they find me a great deal to solve my problem. Here I am debt free in 3 years compare to 10 to 15 years of paying the interest.
Reviewed Aug. 15, 2017
National Debt Relief has helped me tremendously. If it wasn't for them, I will not be close to my goal of being debt free. 10 years will now only be 3 years of paying off my credit card. Thank you for all that you do and for helping my financial status.
Reviewed Aug. 15, 2017
I expected them to be too good to be true and they kind of are. They promise no hidden fees and you will never be charged more than the monthly 9.95 service fee but I've been charged a ton of transaction fees that I have no idea what they are for. They won't discuss anything over email and overall I just feel like their customer service is lacking and they aren't what they say they are.
Reviewed Aug. 15, 2017
I am so excited about National Debt Relief. They always keep me informed of any changes that has come about with the program. They are always willing to help me if I have any questions and if I'm not on my game they call me or email me and let me know.
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