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National Debt Relief Reviews

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Edited by: Amanda Futrell
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Fact-checked by: Jon Bortin

About National Debt Relief

National Debt Relief is a debt settlement company based in New York. It works on behalf of clients to negotiate lower payoff amounts with creditors, helping people resolve unsecured debt. Most debt settlement plans are completed in 24 to 48 months, and it claims that those who finish the program typically save about 20% after paying the company’s fees, which costs up to 25% of the total enrolled debt. National Debt Relief is available in 45 states and Washington, D.C.

Visit www.nationaldebtrelief.com
Pros
  • Free consultation with debt coach
  • Free debt relief quote
  • Several accreditations
  • Easy enrollment process
Cons
  • Fees can reduce overall savings
  • Not available in all states

National Debt Relief Reviews

Over 50k reviews since 2016

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    Page 257 Reviews 38175 - 38325
    Verified purchase
    Price

    Reviewed March 30, 2018

    I've had two accounts settled with unsatisfactory results. Was told they could resolve my account with as much as 1/2 off. What they don't tell you is that most likely you'll end pay more or close to the same after they tack on 25%. So say they settle for 20% less, then they charge 25% of original so you end up paying 5% more than original. With 3300 of resolved credit I've paid $3,179. So I've saved less than 4%. Add in monthly fees and I'm breaking even. So it's more like extremely expensive savings account.

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    Staff

    Reviewed March 30, 2018

    The person that helped me was very knowledgeable and respectful to me. I am so glad that I done this. Because now I can feel like I am going to work for a paycheck again. Not because I have to give my whole paycheck to whoever has a hand out.

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    Customer ServiceStaffTransparency

    Reviewed March 30, 2018

    Very friendly and helpful. Made it quick and easy. Paperwork was done in less than 20 minutes. Follow up phone call was awesome. Explained everything. Did not know who to turn to. Thanks National Debt Relief! I recommend this company to anyone who needs help.

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    Customer ServiceStaff

    Reviewed March 30, 2018

    My counselor was very knowledgeable and was able to answer all my questions completely. They were able to help me find a plan that fit my financial needs. I'm very pleased with my decision to use this company for my debt solution.

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    StaffProcess

    Reviewed March 30, 2018

    The Personnel are great, very professional. They take me to every step of the process, very nice people. Im grateful for their help, Now Im feeling more relief having this great team on my side and even with Legal assistant, thank you very much.

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    StaffProcess

    Reviewed March 30, 2018

    Menes ** was very helpful and made sure I understood the process. I was nervous about how this all worked and he answered all my questions. I am still in early stages of the program but look forward to being debt free in a few years

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    Customer ServiceProcess

    Reviewed March 30, 2018

    Customer service was awesome and really helped me. Easy process and they never treated you bad or judged you and that was awesome. I would recommend it to my friends and family. They want help you to be debt relief and that means a lot to me especially after I've gone through for the past 8 years now.

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    Staff

    Reviewed March 30, 2018

    Paul ** was very nice and helpful. He reviewed all the agreement and payments for my debt and he make sure that all information was correct and all account numbers for my credit cards is also correct. All the questions I asked he answered perfectly and accurate.

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    Customer ServiceStaff

    Reviewed March 30, 2018

    Everyone I talked to was very helpful and I appreciate them being so understanding during this difficult time financially. I feel a lot better now. I should have called a long time ago when I started struggling with my bills. Thank You for all your help!!!

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    Customer ServiceStaffProcess

    Reviewed March 30, 2018

    Due to my job loss, loss on home sale, and an out of state move with a promise of a job which fell thru, all credit cards and loans were maxed or close to maxed and delinquent. All creditors were sympathetic but still demanding payments which I could not make. I began blaming and shaming myself even though I actually knew that the circumstances were not my fault. Avoiding all phone calls and no sleep brought me to the internet to seek help. After much investigation I contacted National Debt Relief. A very kind and knowledgeable gentleman spoke with me and we reviewed my situation. When he told me that I was eligible and we could begin the processed right away I could feel the burden melting away. That night was the 1st time I had a peaceful nights sleep in months. Everyone is so kind and helps with the paperwork to make it so easy. I just had my 1st settlement and am absolutely thrilled with NDR and would highly recommend them!!!

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    Customer ServiceTransparency

    Reviewed March 30, 2018

    Excellent Customer Service! National Debt Relief is providing a peace of mind and ease of accomplishing the elimination of debt I thought not possible. Communication of how the program works has been clear, and the possibility of constant support is remarkable. Thank you!

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    Customer ServiceStaffProcess

    Reviewed March 30, 2018

    All of the people that assisted me with this process were very helpful, informative and quick to respond. Jonathan was especially patient with my questions and answered them immediately. I feel so relieved to be working with such knowledgeable individuals. Thank you.

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    Staff

    Reviewed March 30, 2018

    I had such a wonderful experience, with both Carmelo ** and the lady that helped with my welcome interview. I debated taking this step but Mr ** helped me understand the decision I was making and answered all of my questions along with the welcome rep. They were both very kind and patient at helping me through this processes.

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    Staff

    Reviewed March 30, 2018

    Extremely professional and sensitive to my needs. The company made me feel good in a tough situation. My wife had kidney failure which threw our financials in a downward spiral. My focus over the last year has been on her. We both are very proud people and asking for help was a difficult decision. National Debt made it comfortable and supportive. I would recommend them.

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    StaffProcess

    Reviewed March 30, 2018

    I was very satisfied with all of the parts of joining the program. I hope every part of the program works for everyone. The people who helped me were a pleasure to work, Charlie was very very helpful. Thank You, everyone.

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    Customer ServicePriceStaffProcess

    Reviewed March 30, 2018

    My credit was good and my bills were paid on time. It's just that the debt was overwhelming so we looked into debt relief help. I did a Google search in regards to debt consolidation.and National Debt Relief kept popping up so I just went with them. They basically collect my money, and then when I have a certain amount allotted to an account, they contact the collectors and settle my amount.

    The enrollment process was really easy. I just gave them my information, they looked me up, and they saw all of my debts. They told me I could have a few credit cards active. I chose to keep two cards active, and then the rest put into the consolidation. I've been in the program for a year now and so far, the program is working good for me. The two of my larger debts have already been paid and I just have six more. Their negotiator offered me a loan to pay off my debt wherein I will only owe one company, and that is them. However, the interest rate was outrageous. I felt insulted that they even offered it to me, and I said no.

    They should offer a better interest rate. They made it sound like a really sweet deal and I thought if it's a better way to pay off everything on my credit score and just have one loan, that sounds beautiful. But when they told me what the interest rate was, I did the math, and it would have been an extra $10,000 on top of what I already owed. To an ignorant person, that’s rude. To a person that’s not necessarily familiar with interest rates, they could’ve talked somebody really easy with that. It sounded like a sweet deal, and I said, “Look at the numbers.”

    NDR charge me 25% of the settled amount. Basically, they settle everything for half of what I owe, but then they charge me 25% of what I owe. So that comes out I'm paying 75% of what I actually owe. It really sucks, but at the same time, I told my wife, “We have a brand new house. We have brand new cars. We don’t really need our credit right now, so let's get ourselves out of debt and then we can work out our credit score later.” My work car is kind of breaking down and so I know I have to pay upfront cash for a new work car. That sucks, but other than that, I have no issues.

    I would advise others to know what you're getting into. If you're drowning, then do what you got to do. There is some positive side to it, but there are also some negatives. Even after the program is over, your credit score’s going to be shot. There are various companies they can go to remove things off of your credit report, but you still owe that money. You could be sued by these companies. While going with National Debt Relief, you're actually working with these companies to settle so that way everybody’s paid off. It's the better approach if you're actually trying to get yourself out of debt, but your credit score’s going to go down.

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    Customer ServiceStaffTransparency

    Reviewed March 30, 2018

    I took a big pay cut from $23 an hour to $15 and I was keeping up but I was having an issue trying to make monthly payments on most credit cards. I was $39,000 in credit card debt and it can all happen so fast. When I first talked to National Debt Relief, they sounded sincere and it impressed me and I didn’t even check into any other. The first couple of months, I was frustrated and leery but all the representatives and the people I talked to on the phone were knowledgeable, calm and overly nice. Plus, everything they told me was true. I checked it out. So, I stuck with them and we wrote it out. I called Debt Relief several times and they were able to work out my issues and nothing has come back to me so it’s great.

    They’re doing a great job with the amount of money I’m putting in and I wish I had more funds to put in there. They also operated a whole lot faster than I expected them to. I have settled three debts and about 40% in two years. It’s a relief working with them and I don’t worry about it anymore. Now, when I get calls from the people I owe, I explain my situation to them and they respond and react really well.

    I comfortable with what they are doing and I’m good. Your credit score will drop tremendously but I don’t blame National Debt. I blame myself. My credit rating would’ve dropped anyway with all of the late payments and late charges. I have learned not to use credit cards anymore and one day, I was not interested in buying a whole lot of stuff where I needed a lot of credit. Now, I’m fully bought into National Debt Relief and I would recommend them to anybody. They’re satisfying what I’m trying to accomplish so I’m totally committed to them.

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    Staff

    Reviewed March 30, 2018

    I went through a divorce and I was left with about $62,000 worth of credit card debt. Enrolling with National Debt Relief was very straightforward. The negotiators are very upfront and forthright and they seem to be very helpful. They're taking $853 a month for 51 months. Though it's not easy, it will get me out of debt and it's worth the money not to have the aggravation. Now I don’t have debtors calling six times a day and we're resolving this debt. In about two or three months, I'll be ¼ of the way through. I'm a very happy consumer so far.

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    Customer ServiceTransparency

    Reviewed March 30, 2018

    I wanted to clear out all my debt and National Debt Relief was the company I heard most about. During the enrolment process, they communicated with me and tried to find out my goals. They did their best to make sure that my payment suits my goal in a decent amount of time. It's a good process because the payment a month is based on my income and the credit I'm trying to clean up. They don't ask for an outrageous amount of money. They try to keep me up and with them paying my payments on time, it's freeing up a lot of time for me to focus on school.

    They reach out and they’re quick with responding when I have questions. Somebody is right there on the other line to follow up and ask what is needed. They let me know if a creditor has accepted an agreement on an arrangement to pay off the debt and I have to approve it before they follow through with it. If there's one where they have issues and need a little more free will to fight on my behalf, they would call and let me know. Also, they keep me up to date with what's going on with my debt so I'm not just paying and not know anything. And I have an account where I can go and check what creditors and what's being paid to each one.

    They’re all pretty much on the money when it comes to needing any questions answered whether it’s a quick 24-hour turn-around e-mail or if it’s a phone call. But the downside that gets to me is when they call from unknown numbers and so if I’m busy and I don’t think it’s somebody important or if I can’t reach the phone, I don’t run to it because I don’t know who it is. I can’t constantly just answer random calls with the way I work. It would be nice for them to call from a decent number so I know who they are instead of trying to figure out who I’m speaking with and why they’re calling. Also, sometimes they call excessively and instead of the excessive call, they could send an e-mail the same way they communicate sometimes when I have a creditor approve.

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    Customer ServiceStaffProcess

    Reviewed March 29, 2018

    The professionals at this company are very knowledgeable and guide you through the process painlessly. I did not realize how easy it would be to pick up the phone and be done so quickly, given all of the information needed!

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    Customer Service

    Reviewed March 29, 2018

    I was definitely pleased with the customer service and friendliness with which my application and situation was handled. It was something that genuinely appreciated. Everything wasn’t walked through slowly and all terms and conditions were reviewed. I’m looking forward to working with this company.

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    StaffProcess

    Reviewed March 29, 2018

    We have had a great experience with getting everything started. It has been a smooth and easy process. Everyone we have talked with has been wonderful and attentive to our needs and concerns. Thank you for all of the help to get us started to get debt free.

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    Staff

    Reviewed March 29, 2018

    Excellent so far. Everyone has been so helpful explaining how it works. So glad I chose to do this. Can’t wait to get my debt paid off. Thanks to National Debt Relief I can take a deep breath now and feel the weight off my shoulders.

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    Staff

    Reviewed March 29, 2018

    National Debt Relief is wonderful. They are a compassionate company. They treat their clients with the utmost respect. They don't look down on their clients for messing up their credit. National Debt Relief work well with the creditors to get the best compromising deals for their clients. I would highly recommend National Debt Relief.

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    Reviewed March 29, 2018

    I am very satisfied with our experience so far! We were so overwhelmed with debt and they just took it from us and is working wonders with our credit! We just give their info to all the collectors and they take care of everything!

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    Verified purchase

    Reviewed March 29, 2018

    I recently switched over from Bedrock Legal with no success and paying for their service for over 6 months with no luck. In total I lost around 2k and was only able to recover 320 something dollars back. I contacted NDR and in less than 1 month they negotiated 1 creditor down to almost 30%. Wow. I'm glad I made the switch but I wish I would have done it earlier. I recommend NDR service to anyone in need. Don't look anywhere else. These professionals are legitimate!

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    Transparency

    Reviewed March 29, 2018

    First time ever thinking about using a debt relief program. It was easy due to the people helping me, everything was clear as they explained the program to me. I would recommend this to my friends and family. Hopefully with the help of your company National Debt Relief, I can get back on track and stay there.

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    Customer ServiceStaff

    Reviewed March 29, 2018

    Great, everybody was nice, only once I keep sending them some paper. I don't know what happened. They never responded. I'm done with my debts. Thank you! But they take me 2 years to pay. They help me to fix my credit???

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    StaffTransparency

    Reviewed March 29, 2018

    The person I spoke to was very patient with me and explained it so that I could understand what was happening. She also was able to fix the situation so that my payment could stay the same since they were able to get a settlement sooner than expected.

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    Tricia increased rating by 2 stars.
    Customer ServiceStaff
    After a positive interaction with National Debt Relief, Tricia increased their star rating on March 30, 2018.

    Updated review: March 30, 2018

    I am happy to say that a supervisor followed up with me to answer a question I had yesterday. He apologized for his representative not being more informative as he was new to the staff.

    Original Review: March 29, 2018

    The rep could not tell me if by paying off one of my accounts will positively affect my credit score. Even after I said I would make an extra payment to cover the first settlement, he had to “do some math”. I was on the phone for 44 minutes mostly on hold just to agree that I would deposit enough into my account to cover the first settlement, all of which I agreed to within the first 3 minutes of the call. Still no answer about recovery of my credit btw.

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    Staff

    Reviewed March 29, 2018

    Very helpful and understanding of my situation. Always answers all questions and sometimes I have a lot of them. Very patient. Would recommend to family and friends. I tell everyone how great they are with me being nervous and days I'm feeling sick about my situation. Good work NDR.

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    StaffTransparency

    Reviewed March 29, 2018

    Absolutely the best decision I've ever made, they are all very friendly and helpful. They have contacted me about everything and explained things in detail, answered all of the questions I've had for them. I have and will continue to recommend them.

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    Reviewed March 29, 2018

    Everything so far has been awesome! Would recommend to anyone who needs debt relief help. Thanks for all you done for me so far and looking forward to all the help you will strive to offer. Only took a few days to get balances reduced.

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    Staff

    Reviewed March 29, 2018

    Just beginning the process of resolving my debt. Nervous but hopeful. Know it will be an uphill battle but feel as though National Debt Relief is on my side and will trudge along with me. Jeff and Cassandra were both helpful and cheerful.

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    Customer ServiceTransparency

    Reviewed March 29, 2018

    They are very easy to talk with. They explained everything very well. They are quick to respond to everything. I am now feeling hopeful. 48 months is better than 10 years. Right? I will check back in a few to give results. Fingers crossed.

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    Customer ServiceStaffProcess

    Reviewed March 29, 2018

    The NDR team are kind individuals that want to help you overcome your financial hardship. They are very thorough with explaining the process and open to answer any questions you have so that you fully understand how it works. I appreciate the ability to quickly and easily communicate with my Certified Debt Specialist via email. I look forward to resolving my debt with NDR's help.

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    Reviewed March 29, 2018

    I never thought that debt relief was even an option for me until I heard a commercial and took advantage of what National Debt Relief was offering. Once enrolled it didn't take long for them to get ahold of me and let me know that I had a pending resolution from one of my creditors and it didn't take long at all for it to finally get settled. I look forward to getting out of credit debt in the future with the help of National Debt Relief.

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    Customer ServiceStaff

    Reviewed March 29, 2018

    I would recommend National Debt Relief. They are very professional and friendly. My experience with them was amazing. When I called they went over everything, what they could do and what they could not. All my questions were answered with respect and patience. All material was gone over thoroughly and one completely understands how it works. They have been a wonderful experience and now I can relax knowing I will be able to get out of debt efficiently and without putting more burden upon myself.

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    Customer ServiceProcessTransparency

    Reviewed March 29, 2018

    Everything was explained clearly multiple times. I have no reservations about participating in this program thanks to the diligent work of Antwan, Kyle, and the woman who helped me in my welcome call. They were all easily understood and explained away any questions that I had.

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    StaffProcess

    Reviewed March 29, 2018

    Edwin and the underwriter were amazing. I’m so thankful that I’ll be out of debt in a few years. It is really a sense of huge relief. The process was simple and painless. I’d recommend it to anyone. I was totally overwhelmed and this process made it easy to find the light at the end of the tunnel.

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    StaffProcess

    Reviewed March 29, 2018

    When first starting this process I was nervous in the beginning about my credit really getting bad. But I soon was having debts resolved and things moved along quickly. Everyone is very helpful and nice to help put you at ease.

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    Reviewed March 29, 2018

    I am very impressed with their services. I will be debt free in 33 months. I had a loan that I have paid on for 7 years and the balance never changed. I am very excited for the start of this amazing decision I made.

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    Customer Service

    Reviewed March 29, 2018

    I have had a wonderful relationship so far with National Debt Relief. I'm into my 4th month and they have resolved one of my issues already. I'm pleased and looking forward to a successful ending. My debt was extensive and so I'm being as patient as required. What I like about this company is the follow-up on the telephone. I have had about 4 calls from them and that has been comforting to know someone is working on the problems.

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    Reviewed March 29, 2018

    I was contacted via email that a settlement was pending on one of my accounts. Due to a huge financial hit that has happened to me since I signed up for this program, and the fact that I have never taken money out of my debt relief account, NDR was able to assist me with a payment that I was not quite up to par to make and assisted me with a payoff. I have great respect for a company willing to help those who really need it.

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    StaffTransparency

    Reviewed March 29, 2018

    Everything was explained in terms that I was able to understand and was treated as a person. Not like I was a crook. Everything was handled with ease and very easy to complete with working with the associates. I appreciate all the help you and your colleagues have done for me.

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    Customer ServiceStaff

    Reviewed March 29, 2018

    I would definitely recommend NDR to friends in hardships. Everyone at NDR are professional and knowledgeable. Any questions I have they make sure I fully understand what I need to know. My emails are answered in a timely fashion, which is refreshing especially when you're dealing with harassment from creditors.

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    Customer ServiceStaff

    Reviewed March 29, 2018

    My experience with this company was very professional but not cold. Each person I spoke with was very concerned that I understood the process and there were no unanswered questions when the phone call was completed. I would recommend this company.

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    StaffTransparency

    Reviewed March 29, 2018

    I had a great experience with NDR. They explained everything in a way I could understand. It was presented in a professional manner. I greatly appreciate this opportunity to be debt free in less time. I would highly recommend the NDR to friends and family.

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    Staff

    Reviewed March 29, 2018

    Working with this team instantly got my debt knocked down by a third and it’s only been going on 3 months. My debt program was for 28 months. I’m sure I’ll end up knocking that down within 12 months. Thanks to this great company!!!

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    StaffProcessTransparency

    Reviewed March 29, 2018

    Debt consolidation, I am very pleased with the process so far and are settling good percentages and everyone seems most Knowledgeable. I highly recommend this organization to get out of debt which is entitled National Debt Relief. Also when you need help or answers you get right through. You were not put on hold for any length of time. People are very patient and explain things very thoroughly and patiently.

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    Customer ServiceStaffTransparency

    Reviewed March 29, 2018

    The process took a very long time but was extremely thorough and clear. Both of the agents were very helpful with the questions that arose. The email follow-up will still take some time to work through. This is a blessing.

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    Staff

    Reviewed March 29, 2018

    Very Helpful. They help me feel secure. Jason ** was extremely helpful and went over all the options and help me choose what would be best for me in my current situation. He listen to me and understood me. I know I have a long road ahead of me to clean my debt, but with National Debt Relief it'll be a lot easier.

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    Customer ServiceProcessTransparency

    Reviewed March 29, 2018

    Both of them treated me with respect and walked me through the process, making me feel I was making the correct decision. I would recommend National Debt Relief to my family and friends. I feel a load is off my shoulders. I look forward not receiving collectors calls.

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    Customer ServiceStaffTransparency

    Reviewed March 29, 2018

    Appreciate the transparency, attention to detail and professional service. Both the initial call and welcome call were conducted with great courtesy. All instructions were clear and understandable. Both reps made sure I had all my questions answered. Thank you very much.

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    Reviewed March 29, 2018

    Debt that is! I do feel the RELIEF that National Debt Relief has provided. Have an outstanding balance on creditors and with NDR the balance is paid out quickly with no hassle, no creditors calling just FREE AT LAST! Thank YOU NDR.

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    Process

    Reviewed March 29, 2018

    Once in contact with NDR, the process was streamlined and they made it easy for me to enroll. I felt assured that my debt was no in their hands and that they would help me in any way that they could, reach my financial goals of becoming debt free.

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    Customer Service

    Reviewed March 29, 2018

    National Debt Relief get all call back very quick and feedback right away. They have give me a lot of plan to do to finish my debt soon. Also give a lot of information to relief debt fast and it's less than a year.

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    Staff

    Reviewed March 29, 2018

    National debt relief and all of its agents have always treated me with great service and have always been very attentive and helpful throughout this entire journey. I have always felt supported and listened to. I would definitely recommend National Debt Relief to friends and family. Thank you!!!

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    Reviewed March 29, 2018

    I cannot day enough about the help provided my NDR. They have lightened my worries in just over a year. I am truly grateful for this service! If anyone needs help to responsibly get out of debt, this program is worth the time to consider! Highly recommended!

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    StaffProcess

    Reviewed March 29, 2018

    I was very scared to do this, both representatives were very helpful and informative and eased all of my fears. The process was very quick and there were no issues. I would recommend to a friend. THANK YOU VERY MUCH FOR YOUR HARD WORK AND SERVICE.

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    Customer ServiceStaffProcess

    Reviewed March 29, 2018

    It was a pleasure to speak with both representatives. They made the process very easy to understand. There customer service skills are fantastic. I am truly grateful for this program to get my finances back on track. Thank you from the bottom of my heart.

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    Customer Service

    Reviewed March 29, 2018

    Great experience getting set up, help with answers to questions I might have, and attentive on the phone. All of the information that I received describes in full what to expect and any additional steps that I might need. Everyone on the phone was willing to help me to the next person to help complete the process.

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    StaffTransparency

    Reviewed March 29, 2018

    It's difficult to let go, and not pay my bills even though I was drowning in debt, but the young man I first spoke with explained everything very well and made me feel comfortable and everyone has been great. I am anxious now to get my bills paid off and now be able to regularly buy groceries. Thank you very and I look forward to working with all of you.

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    Staff

    Reviewed March 29, 2018

    She was very knowledgeable and courteous. I really appreciate the legal security. I like the timeliness and the peace of mind. My husband and I feel a sign of relief. It's going to be extremely nice to be debt free.

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    Customer ServiceStaffProcessTransparency

    Reviewed March 29, 2018

    Dean was excellent and very clear and transparent. He was very helpful and knowledgeable. I appreciate the time he spent with me and his thorough explanation of the program. He was polite and articulate. I was very impressed by his swift response to my online inquiry. He called me while I was still exploring the website.

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    Staff

    Reviewed March 29, 2018

    Gave me the best deal for solving my debt. They were very helpful and very detailed. They made sure you went through all the paperwork together. I would definitely recommend someone to come to you for a debt free life.

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    StaffProcess

    Reviewed March 29, 2018

    In working with National Debt Relief I found the service to be extremely helpful, courteous, and informative. They kept me informed as to how the process was going from start and throughout the various stages. They were a great help to me when I needed it the most. Great job!!!

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    Customer ServiceStaff

    Reviewed March 29, 2018

    I was very unsure that I wanted to take this step with my debt and I had many questions. But after speaking to my representative he was able to answer all my questions and put me at ease that this is the best option I have, to get out of debt faster while I saved thousands of dollars!!

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    Customer ServiceProcess

    Reviewed March 29, 2018

    I feel as though this company is disorganized. They tell you in the beginning the payment you will need to make each month. Then, after they settle with each creditor they call you and ask for additional funds. After not contacting discover, they came after me with court papers, suing me for the amount. I had to pay their lawyers $350 to fix the issue that they made so that I did not have to go to court. This program is a joke. They also didn't take out payments from January and February and delayed me being out of debt by 2 months. If I was to do this again, I would never use this program again.

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    Customer ServiceStaffProcessTransparency

    Reviewed March 29, 2018

    National Debt Relief The Sales Rep didn't explain completely how the program worked. Your monies are used for interest until your account have a certain amount of monies for disbursement. It's a waiting game. Staff members are always nice. You must wait 24 hours to get a response. The programs far exceeds your Time & money. Overall the pays off creditors with lowest amount first. Creditors still continue to call while you continue to be in the program. I had one file a court order, a deputy delivered the court order. NDR took care of this. Very thankful for this.

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    StaffProcessTransparency

    Reviewed March 29, 2018

    Everything was clear and understandable. They explained to me everything. It was very helpful. Thank you for your help. The only thing I don’t like about this program is closing my credit cards. I wish they had another way to solve the problem.

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    Customer ServiceStaffProcess

    Reviewed March 29, 2018

    So far I'm pleased with customer service from National Debt Relief. Very professional and thorough. Both Representatives. Feel confident in program! Without my credit being ruined. Some Good reviews online! Usually reviews are what consumers go by. I'll share this information with family and friends. People are drowning in credit card debt. And not sure what to do.

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    Staff

    Reviewed March 29, 2018

    You are all so amazing!!!! I’m giving a shout out to Brandon and Paul who answered my ten million questions and some repeat ones as well. My husband and I can actually breathe easy knowing you all are taking care of us. Would definitely recommend to anyone needing help!

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    Customer ServiceTransparency

    Reviewed March 29, 2018

    Both my initial and Welcome calls were handled with respect and thorough details. They made all information easy to understand and transparent. This was a difficult decision for me to make and their demeanor made it easier to know it was the best option available.

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    Staff

    Reviewed March 29, 2018

    I highly recommend NDR to anyone considering to seek essential data and advisement on resolving his/her Debts; this means finding the proper professionals to guide one through the correct pathway by avoiding non-essential pitfalls. Mr. ** and the Mona were extremely professional and knowledgeable on all specialized areas that allowed me to complete my profile/application prior to signing.

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    Customer ServiceStaffProcessTransparency

    Reviewed March 29, 2018

    Very professional staff, nonjudgmental, walked me through the process and answered all my questions. It was easy, I just had to make the call and I feel that I made the right choice. The BBB approval was a factor for me, too.

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    Customer ServiceStaffProcess

    Reviewed March 29, 2018

    After trying to pay off all the debt I built up, a $3,300 charge was the moment that I realized that I am in way over my head and I most likely would be in debt for the rest of my life (I am currently 23 and this would ruin what life I could have had). I turned to National Debt Relief as a way to get help with getting out of being buried in debt. I just started the program so I can't say how the program is just of yet, but the customer service was great! They answered all my questions and had a lot of patience!

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    Customer ServiceStaff

    Reviewed March 29, 2018

    I prefer communicating through text or email. This wasn't a problem with the people handling my case. I've been informed of all progress and look forward to the resolve. All communications have been very professional.

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    StaffProcessTransparency

    Reviewed March 29, 2018

    Both of the guys that helped me get everything set up were very clear and thorough about everything. They were extremely helpful and answered all of my questions with patience and knowledge. I've very pleased to have chosen this program.

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    Customer ServiceProcessTransparency

    Reviewed March 29, 2018

    I saw the number online and called, they responded immediately. They took their time to explain the program to me. I believed and felt relieved. Received information, that decreased my anxiety and elevate my hope. I will surely recommend the program to anyone I know in the same situation. Thanks.

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    Process

    Reviewed March 29, 2018

    No one likes to be in this position, of being unable to pay their bills. National Debt Relief are complete professionals, making an embarrassing and humiliating process feel much more human. They are reassuring, they keep in constant touch re: bill repayment and do not push you to make repayment schedule amounts which are beyond your means. If I have to be here, I feel I am in very good hands with National Debt Relief.

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    StaffProcess

    Reviewed March 29, 2018

    A straightforward and competent company. They make the process easy as well as thorough. They also look out for the best interest of the client. If I have a hardship, and I'm unable to make a payment on a specific month, they find ways to ensure that both the plan stays intact while also finding a way to make the payment more palatable for the client.

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    Customer Service

    Reviewed March 29, 2018

    I have been dealing with National Debt Relief for a little over a year now and they are always there to help in any way possible. Customer Service is wonderful and things are going the way they promised. I am looking forward to the day when I am debt free thanks to this company and the instructions are very easy to understand.

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    Reviewed March 29, 2018

    I was told to put $6000.00 into my account and that would cover all debt as well as mostly likely receive money back. In November I put $5500.00 into my account and now it's March and I am still making payments and all debt is not resolved. This is very disappointing to me as I am being told my debt will not be resolved until June. As I look at my account I truly doubt June is doable. Multiple inconsistencies.

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    Staff

    Reviewed March 29, 2018

    I was presented with a very good settlement, but I didn’t have enough extra funds to add to what was in my account. The agent worked it out that they would take their cut at a later date and managed to work it so I only had to add 34 cents. These people really do want to see you succeed. It was a good decision to go with them!

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    Price

    Reviewed March 29, 2018

    I am disappointed in the amount of the payments each month and the fees that it cost me. I know when I signed up for this program that there would be fees. But I never thought that my account balance would be a problem. I think to make it better for clients like myself. Fees also should be monthly payments. I thought this program was designed to help people down on their luck. But I should of known that it's all about money. I feel like this is my only choice now. After my credit is completely destroyed. I would not recommend doing this ever again.

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    Customer Service

    Reviewed March 29, 2018

    I am very annoyed with how many calls I get from you. When you have an offer for me, I get bombarded with calls even though you send me the emails notifying me. I need to be able to take care of business online and not on the phone.

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    Staff

    Reviewed March 29, 2018

    So far I have had a great experience. Everyone has being real helpful to me during the process of signing up and explaining everything to me. I am looking forward to becoming debt free as soon as I can. Thank for all your help.

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    StaffProcess

    Reviewed March 29, 2018

    Being in debt due to to medical hardship is very overwhelming and scary. We received letters from three company wanting to help my husband and I. I choose your Company because your are with BBB. We own a Company and are also with BBB so I know what BBB stands for. It's hard to keep the BBB status. Colleen ** who is one of your Certified Debt Specialist helped me. It is very scary speaking to an agent. Colleen was amazing. She was sincere, patient, very professional, super kind, totally knowledge, and she made the process so smooth. I also spoke to a gentleman from your Compliance Dept. I apologize for not remembering his name. He also was very professional and so helpful. Your whole process was so easy and smooth. Thank you.

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    Staff

    Reviewed March 29, 2018

    Lindsay ** was fantastic. Kind, attentive, professional, detail-oriented, easy and pleasurable to work with. I would absolutely recommend National Debt Relief to my friends/acquaintances based on my experience. Thank you!!! I feel such relief, now after reaching out. Thank you again, so much!!!

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    Customer Service

    Reviewed March 29, 2018

    I’ve had a good experience so far with this company. I’ve enrolled 8 months ago and so far they’ve consolidated 3 of my credit cards. It’s very easy to enroll, customer service is amazing. They always keep you informed and they’re willing to work on your best interest!

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    Staff

    Reviewed March 29, 2018

    Everything has been great but I have a long road to go. My credit is shot but with the help of National Debt Relief I am striving to get back up on my feet. I appreciate all the hard work they have done for me.

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    Staff

    Reviewed March 29, 2018

    So far l am pleased with National Debt Relief. They have settled 2 of my accounts. The people are very nice to get back in touch with you if you have a questions. Hoping they can settle another account soon.

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    Customer Service

    Reviewed March 29, 2018

    I am happy with the way they are helping me get out of debt. I love the way they communicate by email. It's so much easier for me. I am hard to reach by phone because of my work hours. Call them for help.

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    Staff

    Reviewed March 29, 2018

    The staff is great, understanding and supportive. I didn’t feel like I was being judged. I finally feel like I can get my life back on track. I feel that I have a great support system in place with National Debt Relief.

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    ProcessTransparency

    Reviewed March 29, 2018

    I appreciate the help you folks have given me, without someone to walk me through it I would've been lost. I use a computer Monday through Friday at work but have no experience with this type of thing. Both Mr. ** and Lisa ** were patient with me and took the time to back up and explain things and walk me through the process. Thanks.

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    Staff

    Reviewed March 29, 2018

    Patrick ** was one of the most pleasant and professional men that I have spoke with in a long time. He was very understanding and helped tremendously. I thank you for the great experience! I am relieved. I would recommend to anyone and everyone that I know. Thank you!!!

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    Staff

    Reviewed March 29, 2018

    My initial contact person was very helpful and did make me feel I was doing the right thing. However, the person in charge of completing my agreement seemed to be reading from a prepared script. I am not sure how much she actually knew without having the script in front of her. Nevertheless, I feel comfortable with my decision to enroll.

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    StaffProcessTransparency

    Reviewed March 29, 2018

    Very professional, very detailed, very nice and polite and helpful. They explained to us Layman how the process would work with our creditors and affect our credit and make sure we understood everything. Great experience. I look forward to working with the people at National Debt Relief. Thank you. I’m glad your companies out there like this to help you.

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    StaffProcessTransparency

    Reviewed March 29, 2018

    Safia and all the team are the best. At first, I was afraid of going into the program but they explain everything in detail and that was very comforting. I have been struggling with this debts for a long time and I just can't handle it anymore. Thanks for the help.

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    Staff

    Reviewed March 29, 2018

    Everyone who helped me was very helpful, full of information, and answered any question that I had. This was a big decision in my life to make and having the reassurance was very helpful in making my decisions.

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    Customer ServiceStaffProcess

    Reviewed March 29, 2018

    My experience so far with your process has been quick and easy. I'm looking forward to clearing up my debt. Both Customer Service Representatives were great and very knowledgeable of their job. I love the online process and being able to sign my documents with a customer service rep on the phone with me.

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    Customer ServicePriceStaffProcess

    Reviewed March 29, 2018

    Bills were piling up and I was making the choices of paying my bills and putting food on the table. I Google search debt relief period, and National Debt Relief was the first one that popped up. I gave them my full name to look up my debt as well as my wife's debt, and then some information about how much I make and how much I can afford to pay a month. They did a debt to income ratio analysis. And they came up with a number that should be the best amount if I could afford it, and I told them, "Yes". They're making payments on my credit and I make payments to them, and they've resolved a lot of debts for a lower price. I still have two years on the program.

    They are very straightforward, and they also do other financial needs and are always friendly. If I put in a service request over online, they call me the next business day due to the fact that they needed something changed. It was taken care of. They'll work with you. It's a good program. However, my wife wishes they'd take a little less, but they deal with all the things I don't wanna deal with. It's had a positive impact so far, and I've actually recommended them to a couple people.

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    PriceStaff

    Reviewed March 29, 2018

    I was unemployed for eight months and my debt’s spiraled out of control. I looked up online and National Debt Relief got the best reviews. Also, my friends have used them and they told me that it wasn’t a scam. So because my friends recommended them to me, I used them. The enrollment process was very easy and their reps were very polite and thorough. They told me everything I needed to know, how long it would take, and what I needed to do to make sure the money was in the account. They always kept me updated on when they would settle a credit card I owed and they were very good.

    The payment plan is also very reasonable because I owe a lot of money and they got it down at a good amount. The cost of their service is appropriate as well and so far, I'm very happy with National Debt Relief's service. I was $10,000 in debt and they brought it down to $4,000 already. Sooner than later, I'd be out of debt. I would recommend them to anyone with a debt and tell them that National Debt Relief would get them out of it pretty quick.

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    Customer ServiceStaffTransparency

    Reviewed March 29, 2018

    My income went down by 50% because of illness and I was not able to work full-time. At that point my income was not gonna go back up to where it was so I had to come up with a solution. National Debt Relief has a high rating when it came to Better Business Bureau so I went to them. I enrolled online and I didn't have any difficulties. They reduced a few debts for me.

    The only thing that I don't like is the lack of communication. I might get an email saying that they resolved things but I don't know on an ongoing basis, where I stand and what outstanding amount of debt that's still left that they kind of negotiated because some of the outstanding debt I'm receiving notices from collection agencies and I'm not sure if they're still aware of that or how they're pursuing it.

    The negotiators are not really hands-on where they call you on a regular basis. They just call you when they've reached a settlement with someone. But I'd like to be more informed of what's the ongoing status. I probably have another two years left in the program. They've settled a few but they haven't made any dent on the big ones like with Wells Fargo.

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    Customer ServiceStaff

    Reviewed March 29, 2018

    I had had a death in the family and I had not worked for several months and I got behind my bills. I was told that National Debt Relief was the best so I sought their help. I had a telephone interview as part of their enrollment process, and we filled out some forms. They're working on my debt now. In fact, they’ve negotiated on two of my outstanding bills. The National Debt Relief negotiator negotiated with people that I owe money to. However, I haven't heard from them since I called a couple of times and they showed me how to get on the internet site to see what was happening. Now, I can see where I am in the process by going online.

    However, I don’t understand if they negotiate with my creditors only when they're ready to start paying them, which I think is the case, which is logical. But I kept getting calls from these people that I owe. I've tried to change the phone number as NDR suggested, but most of my creditors have blocked the site, so I can't change my phone number. Also, NDR site shows a list of creditors, but I don't know who they are. For example, Sears is one of my creditors and they're showing as Chase card. Other than that, working with NDR has given me some peace of mind. I'm not as stressed out.

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    Customer ServiceStaffTransparency

    Reviewed March 28, 2018

    Each time I have communicated with someone at NDR always helpful and pleasant. Making sure I understand what was going on with our account. And was followed up with a email explaining what we had discussed. Thanks for the help.

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    Customer ServiceTransparency

    Reviewed March 28, 2018

    From the moment I reached out for assistance with debt relief, Ray ** was readily available to assist and answer any questions that I had regarding the purpose and process in its entirety. Additionally, upon approval I was welcomed and thoroughly advised again to ensure clear understanding and the importance of effectively communicating.

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    StaffTransparency

    Reviewed March 28, 2018

    Team was very helpful and broke down the details of my contract and explained to me in full details and process of this program. I'm looking forward into getting out of debt and rebuild my credit. Thank you for the opportunity.

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    Process

    Reviewed March 28, 2018

    Paul was great thru this. Thanks. Straightforward, very detailed, took me step by step, didn't miss nothing. Program is great only if you do what is required. Told me how to go about dealing with all of your creditor. Thanks again Paul.

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    Reviewed March 28, 2018

    I was apprehensive about doing this but I was at the end of rope and I felt it was affecting me in all aspects of my life. I was treated with respect and all my concerns were addressed. I can't wait to see my debt start to go away.

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    Staff

    Reviewed March 28, 2018

    National Debt Relief was really the best decision I made to resolve the debt problems. They are very considerate about your means, and they definitely go the extra mile to make sure that you come out on top, debt-free. The best first step to being debt-free, is to reach out to them. Thank you, National Debt Relief.

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    Reviewed March 28, 2018

    We were told to expect 3-4 months before anything much happened. Instead, in about a month there has already been positive actions. So far, so good. Hope it continues! I, or should I say we are pleased with our choice to select National Debt Relief to help us out.

    Updated 05/20/18: NDR worked fast and competently to work with the debt holder and with us. We had been told resolutions would probably take four to five months. However, within six weeks we had heard back from NDR, and within two months the debt had been resolved. We were very pleased! Thank you!

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    Reviewed March 28, 2018

    Received information concerning one of my accounts that NDR had successfully come to an agreement on settling the debt. I was asked to check it and if I agreed to it to please let NDR know. The agreement was very positive and I am more than pleased with the results.

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    Reviewed March 28, 2018

    I recently signed up with National Debt Relief and so far the experience has been all positive. They have been easy to communicate with and after only 2 months have already been able to settle one of my accounts. I have no issues to report at this time. I will follow up as the process continues.

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    Customer ServiceStaff

    Reviewed March 28, 2018

    Good, fast and effective, I will definitely give good referrals. There are room for improvements like making negotiations more efficient with quicker response if possible. Making these decisions has definitely trim down my payments and debt loans in shorter terms. Thanks National Debt Relief.

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    Staff

    Reviewed March 28, 2018

    The team members I had contact with were all courteous and understanding of my situation from the start. The enrollment process went smooth and quickly. They were thorough and answered any questions I had to my satisfaction. I'm just starting so time will tell. But for now, my experience has been good.

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    Customer Service

    Reviewed March 28, 2018

    I did most of the work to get this done. Pushed and pushed. The company started out great then kind of slacked off. Not overly great at return calls especially on legal end. Slow to talk to other companies once they have settled one debt.

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    Reviewed March 28, 2018

    2 years in, in becoming debt free, 5 accounts settled and one more left, it feels amazing. NDR has given me hope to get back control of my financial health. They negotiate so great. I highly recommend them in helping become debt free.

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    StaffProcess

    Reviewed March 28, 2018

    Chris was so very helpful! I was actually a little nervous about joining a program such as this, but he answered all my questions thoroughly. I really feel much more confident now that I will be able to pay back my debts easily and much sooner. Thanks Chris!

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    Staff

    Reviewed March 28, 2018

    NDR did EVERYTHING for me and I am so grateful! I am not one to negotiate well and wouldn't even know where to start negotiating with creditors. I answered a few questions over the phone and followed it up with contracts online that were walked through with me. SIMPLE. I've told several people about NDR already. It's up to you to get out of debt. This made it quick and easy. I am debt free 6 months later since I started this program. So thrilled to be out from credit card debt and no extra stress on my part. They talked to me and had me approve everything before moving forward.

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    Customer ServiceStaff

    Reviewed March 28, 2018

    I ask questions resolving debt counter offers and resolutions and get very little answers. I requested to pay a debt off in full since the money is available. The customer service rep became verbally combative. I requested my proposal be submitted and she said "fine". I called back for update and different customer rep said there was no record of me wanting to pay in full.

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    Customer ServiceStaff

    Reviewed March 28, 2018

    I had a very pleasant and professional conversation, with one of your female representatives today. She answered all of my questions, and I was very satisfied. She was able to give me results of the vendor's acceptance, and also a timetable of how, and the monies will be paid.

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    Staff

    Reviewed March 28, 2018

    I cannot thank them enough. My representative is very detailed and always keeps in touch with me. He responds immediately to any questions. They have only been on my case for a little over a month and have already settled a debt for less than 1/2 of what I owed! I can sleep better knowing that I am on my way to being debt free.

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    Customer ServiceStaffTransparency

    Reviewed March 28, 2018

    Darnell was EXTREMELY helpful! He made me feel very comfortable and not embarrassed of my situation. He thoroughly explained everything and answered all my questions. I am looking forward to getting out of debt as soon as possible. Communication was great and he walked me through every step. We are very grateful.

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    Customer ServiceStaff

    Reviewed March 28, 2018

    I was treated very well by all parts of National Debt Relief from the beginning to the finish point, was well informed on what was going on and all questions were answered. The two people I was working with were very nice and easy to talk to. A great experience.

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    StaffProcess

    Reviewed March 28, 2018

    I really love this company. I made some bad financial decisions a few years back and thanks to NDR I now feel like I can get back on track and hopefully even purchase a home in the future. They were always very caring and understanding and any time I need anything they are always there to help! As long as you are responsible and follow the program accordingly you will have no problems!

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    StaffProcessTransparency

    Reviewed March 28, 2018

    The service was awesome. Everyone I talked to made sure everything was explained to me very well. They were very nice and made the process easy and pain free. My process was very fast and easy which was great because I'm very busy. So I don't like to have my time wasted and it was not which was great!!

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    Process

    Reviewed March 28, 2018

    I was pleasantly pleased by the help I got. It only took a couple days to process and be approved. I look forward to a speedy recovery from my debt problem. I would refer anyone to try this company for debt relief.

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    Customer ServiceStaff

    Reviewed March 28, 2018

    Didi and the young lady on the welcome call were very thorough and nice. They did an amazing job. They went over each subsection word for word and constantly asked me if I had any questions. Thank you for the assistance.

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    StaffProcess

    Reviewed March 28, 2018

    I wanted to take a moment to express my appreciation for the very professional and helpful manners of the staff that assisted me in entertaining my qualification for this Debt Relief Program and then explaining the program in detail and getting me "set up". I don't believe I could have made a better choice for assistance in resolving what was about to become a major financial problem for me due to a massive expenditure for which I was totally unprepared. The staff was exceptionally friendly and most considerate of my "situation" - and what would ordinarily have taken me years to accomplish is now being done in just 3.3 years and at a savings of "thousands and thousands" of dollars.

    I am most grateful that an opportunity such as this exists for someone like me who is retired, on a fixed income and who has been living check-to-check for the past number of years. This program is not only going to relieve my debt over the course of the program, but also allow me to begin "saving some money" - which I haven't been able to do. Thank You National Debt Relief. This is a blessing.

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    StaffTransparency

    Reviewed March 28, 2018

    The people that helped me were very polite and explained everything to me very well. I recommend National Debt Relief. I joined because I had other family members that joined as well so I gave it a try and now I’m working on getting out of debt.

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    Staff

    Reviewed March 28, 2018

    Paul ** was very helpful with any questions I had. He understood my situation and it made it very easy to talk to him about getting the debt under control. This debt relief is going to help with my stress and give me some hope for the future.

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    Customer ServiceStaff

    Reviewed March 28, 2018

    The customer service representatives made me very comfortable and are very knowledgeable as to help guide you with whatever questions you have. I am very appreciative to Shabvon who was very patient me and all my questions. Thank you for your help.

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    Reviewed March 28, 2018

    I have been with National Debt Relief for approximately 17 months and they have settled some of my debts. The problem I have is they do not take the next step to make sure they come off of my credit report and they do not let you know where they are at with the ones that are still pending. I would have loved to have all of these debts resolved in less than two years but I guess at this rate they will not be. Otherwise I am completely satisfied with the ones they were able to settle.

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    Customer Service

    Reviewed March 28, 2018

    Couldn't have picked a better company to help relieve the stress of substantial debt... I have had 0 issues thus far and have almost closed on all my debt! I have been working with NDR for about little over a year and the customer service is on point. I would recommend this company to all my friends and family.

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    Customer ServiceStaffProcessTransparency

    Reviewed March 28, 2018

    Erica was very kind and patient with me during this difficult process not making me feel embarrassed at all! Everyone was great. It was a quick response and application. You guys are the best! Very thorough and explained it very well.

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    Customer ServiceStaff

    Reviewed March 28, 2018

    Your team is doing a great job to help me get out of debt. Keep up the good work!!! You guys are on top of all my creditors and doing everything so professional. I'm pleased with everything so far. Anytime I have questions you are very quick with response & I appreciate that.

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    StaffProcess

    Reviewed March 28, 2018

    My experience was great! National Debt Relief staff was very professional and it only took a couple of steps to complete the process. Knowing that National Debt Relief is helping me to reduce my debt is going to help me have some peace of mind. Thank you.

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    Staff

    Reviewed March 28, 2018

    So easy and very understandable. Both persons I talked to were easy to talk with and very nice. I would recommend them to anyone that needs the help. Takes a huge weight off my shoulders! Thank you!!!

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    Verified purchase

    Reviewed March 28, 2018

    There are no words to describe how relieved I am having taken the first step in relieving my debt. I am very grateful for the help I received from the counselors at National Debt Relief. I am so glad that there's a place like this. Keep up the good work.

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    Verified purchase

    Reviewed March 28, 2018

    The best decision I ever made. Getting closer to being debt free! Took all the stress off so I can focus on the important things to get my life back together. I'm sleeping at night. National Debt Relief is a life saver. I would recommend them to anyone!

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    Verified purchase
    Staff

    Reviewed March 28, 2018

    I recently had the pleasure of working with Brandon on my Debt Relief program. He was very helpful and courteous to all of my concerns. I also had the pleasure of having Victoria walk me through my welcome packet and she was also very helpful.

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    Verified purchase
    Customer ServiceProcess

    Reviewed March 28, 2018

    I like how much help this program has been and look forward to completing it. Customer service is always fast and answers all my questions. Only thing I have had a problem with is that when I signed up I was told if something shows up my credit report to just call and it would be added on no problem. One account was added to my credit report and I want to add it to the program but now I’m told I need a statement from the company and have to speak with them myself. I’m still trying to get a statement to add this on and it’s not as easy as I thought it would be.

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    Verified purchase

    Reviewed March 28, 2018

    It has not even been two months since I signed up for the service and they has everything already resolved one debt! So happy I made this decision to change my life for a better future. I am hoping to retire in four years.

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    Verified purchase
    Customer Service

    Reviewed March 28, 2018

    They do everything in their power to really help you to resolve your debt and become debt free. They do everything in their power to help you and try to answer any questions or concerns you have. I would definitely recommend this company to others that are looking to become debt free.

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    Verified purchase
    Customer ServiceStaffProcess

    Reviewed March 28, 2018

    Both of the people I spoke to were extremely professional and made sure I understood the program. If I had any questions they answered them and got back to me immediately when they said they would. So far it has been an exceptional experience.

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    Verified purchase
    Customer ServiceStaff

    Reviewed March 28, 2018

    Very friendly customer service, the rep the sign me up didn’t make me feel bad at all. The lady that did the Welcome call was so friendly and made me feel more comfortable. I know now I am in the right place.

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    Verified purchase

    Reviewed March 28, 2018

    Your settlement fees to close an account are completely outrageous. Make sure the customer knows this really clearly before they sign on. I thought first payment was a settling fee. I would not have joined. Just lost my job and asked for last payment to be forgiven since I have paid all my accounts and your company can't be forgiving. I've never missed a payment not once and now that I'm in hardship the last damn 200$ can't be forgiven, but I'm told if I push last payment to two months away CLIENT GLOBAL SOLUTIONS WILL STILL CHARGE ME AN ACCOUNT FEE OF 10.00 FOR EVERY MONTH THAT PASSES TO MAINTAIN MY ACCOUNT. Computer does that. NEVER AGAIN. Dont use this company. Watch those settlement fees. They are really high.

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    Verified purchase
    StaffTransparency

    Reviewed March 28, 2018

    So far the processes was explained understandably and my case worker was very comprehensive. I was in debt up to my eyeballs and hopefully the debt relief program will give me a second chance at a new beginning. Thanks to the National Debt Relief program, hopefully everything will go as planned.

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    National Debt Relief Company Information

    Social media:
    Company Name:
    National Debt Relief
    Company Type:
    Private
    Year Founded:
    2009
    Address:
    180 Maiden Lane, Ste. 2800
    City:
    New York
    State/Province:
    NY
    Postal Code:
    10038
    Country:
    United States
    Website:
    www.nationaldebtrelief.com

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