National Debt Relief Reviews
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About National Debt Relief
National Debt Relief is a debt settlement company based in New York. It works on behalf of clients to negotiate lower payoff amounts with creditors, helping people resolve unsecured debt. Most debt settlement plans are completed in 24 to 48 months, and it claims that those who finish the program typically save about 20% after paying the company’s fees, which costs up to 25% of the total enrolled debt. National Debt Relief is available in 45 states and Washington, D.C.
Visit www.nationaldebtrelief.com- Free consultation with debt coach
- Free debt relief quote
- Several accreditations
- Easy enrollment process
- Fees can reduce overall savings
- Not available in all states
National Debt Relief Reviews
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Our review standards
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Reviewed March 28, 2018
Very Professional, and considerate of our situation. We came in with big debt, had to work a 2nd job, they are taking the debt and reducing the cost each month giving us breathing room. I'm excited to work with them.
Reviewed March 28, 2018
My experience with Ray Dhar was very pleasant and expedient. He answered all questions I had and was sympathetic to what I was looking for. I would definitely recommend him to anyone in the same situation I am currently in.
Reviewed March 28, 2018
At first I felt guilty not able to pay off the debts but now I feel optimistic and will get through this issues with good people. Through this experience I feel free and start to get back on my feet again.
Reviewed March 28, 2018
I was relieved. Veronica ** was so helpful and answered all the questions I had and help me resolved with my debts for almost 8 years. I highly recommend National Debt Relief to all whose having issues with their debts.
Reviewed March 28, 2018
Don't like that so much of my money each month goes for fees instead of paying my creditors. No wonder creditors don't want to work with these type of companies. I should have just filed bankruptcy and forgot about it. You ask!
Reviewed March 28, 2018
So far so good. Good customer service. I just enrolled into the program and answer all my questions too. I would also recommend if anyone ever needs any help with consolidating their credit cards. Thank you. I am so glad I had pick this program.
Reviewed March 28, 2018
Terrible service! Slow to make payments to creditors. Payments too low, too many! I think you are working for yourselves and the creditors! Was told payments would go out within 30 days of first payment. Negotiations would start as soon as I signed up! Neither of these happened!
Reviewed March 28, 2018
We are just in the beginning of the process but so far everyone has been very nice and helpful with all my questions. I feel confident that this will be an fairly easy process with National Debt Relief's help. I'm glad I chose this company to help us.
Reviewed March 28, 2018
The staff at National Debt Relief have been fantastic. They are honest and transparent and haven't made me feel terrible at all. They've been really helpful and I'm glad to be part of their team. I would definitely recommend them to a friend.
Reviewed March 28, 2018
Very friendly and informative service. I feel relieved. The process was explained and questions were answered to my satisfaction. I know I made the right decision to get out of debt at an earlier date than I could do by myself without help.
Reviewed March 28, 2018
Most organizations preach transparency, but NDR truly believes in being completely forthright and upfront with all expectations, processes and obligations; walking me through the ins and outs multiple times and always happy to explain in detail any subject as well as answer any question. So far, I couldn't ask for more. Thanks, NDR!
Reviewed March 28, 2018
I love working with the staff at NDR. Everyone is courteous and friendly. They have always been willing to answer my questions. Each time I have needed assistance, I have receive a prompt response, typically in just minutes even by email. I appreciate all they do to help us get debt free quickly!
Reviewed March 28, 2018
Very quick and to the point customer service... Handled everything and I did nothing but make sure my payments were made on time! Thank you National Debt Relief!!! Easiest way to become debt free, it is just a call away!!!
Reviewed March 28, 2018
Not very tech savvy they help you through process. Website is user friendly. Sometimes difficult to talk to person but very helpful once connected. Phone help not very connected to website sometimes. Overall very good. Very friendly on phone happy with service in general, hope to never have to use again but would recommend to people I know.
Reviewed March 28, 2018
Thank you so much for helping us through this process of reducing our debt! Friendly service and willingness to listen and help wherever they can. I’m glad they get to work immediately trying to negotiate and resolve debt on our behalf. I hope it’s a quick and easy process :) Thanks again!
Reviewed March 28, 2018
They are understanding, they have worked with me in my difficult time. I am so happy that I spoke to them, they have a taken care of everything. I do not have to worry about anything. I do few things that they ask me to do and that is it. The staff is very respectful and kind. They work with you in every way they can.
Reviewed March 28, 2018
Great experience so far!!! NDR has helped me and I would recommend them to my friends and family... They have excellent customer service. I've had nothing but positive results this far... Everyone I spoken with are very professional!!! They are very great to work with and getting resolution to your debt!!!
Reviewed March 28, 2018
Other than the waiting time it took for resolve one of my first accounts everything was easy and great. I have 3 more so we will see how long it takes those to settle, but all has been a smooth process.
Reviewed March 28, 2018
Updated on 1/19/19: I have been in their program for a little over a year now. I had five debts I had to take care of. They’ve taken care of two and they’re working on the third one right now. They said I’d be cleared of debt in a little over two years as long as I keep making that deposit every month. Making payment is pretty easy. I got an automatic payment set up and they take it out on the first of the month. The team at National Debt Relief has been pretty good as well. They only email me when they wanna get in contact with me, especially if they’re ready to settle another credit card deal. I’ll give them a call and they will explain everything to me in a simple language so I can understand stuff. I work with one specific person and if somebody else answers the phone, I ask for that particular person. I feel relieved working with NDR and I don’t have to worry about it pretty much as they’ve handled it all.
Original Review: My overall experience was very good. From the first, when I contacted debt relief everything thing went smoothly. They explained everything so I could understand. It was a relief for me to have debt relief to help me with my credit.
Reviewed March 28, 2018
I am so glad I chose National Debt Relief to help me out with my Financial situation. They are experienced knowledgeable and keep me up-to-date with every change that occurs. With their help I should be out of debt in no longer than 3 years. As of now, thanks to debt relief, I have two more years to go!
Reviewed March 28, 2018
I appreciate everything everyone has done for me. All of my questions have been answered respectfully and patiently and I look forward to paying off my debt in 4 years - something I never thought was possible. Thank you for this opportunity.
Reviewed March 28, 2018
Has been a load off our minds, there is an end in sight now, able to move forward to resolve debt. This is life changing for us as we get closer to retirement age. Still 12 years away but we needed to start before it was too late.
Reviewed March 28, 2018
NDR staff has been very helpful to me from the beginning. They always answer my questions. They always make it easy for me to understand what it is they are explaining to me. I am happy that they are behind me and helping me to get past this difficult time in my life.
Reviewed March 28, 2018
They are very friendly and It was very well explained. They set you up pretty quickly and make sure you are fully onboard. It’s really scary because I don’t know exactly how it’s going to effect us in the long run but the thought of getting out of debt is so exciting.
Reviewed March 28, 2018
Updated on 1/30/2021: NDR has done a great job and they have been able to work with all of our creditors and get us taken care of. It’s been hands off for me, which made my life a lot simpler. It’s so much easier than dealing with the stress of the situation on top of dealing with seven different companies. One thing that they offered halfway through that I don't think should ever be offered to any human in a debt situation is a consolidation loan. The whole idea is to get away from the revolving credit and the high interest rates. I understand you're getting done faster, but it's still creating the same problem. Other than that, they saved our lives. I would not still own a home if it weren’t for them.
Original review: First debt resolved in about four months. Customer service is great at this point. They do wait to get you into the program before they give you some of the more pertinent information. All in all a big help so far.
Reviewed March 28, 2018
Each person that I spoke to were very thorough and helpful in getting me the service that I was looking for. I am confident that this program will work for me to get out of debt quicker than I could have ever done on my own.
Reviewed March 28, 2018
This was a very smooth very professional process. David was a great help on my welcome call. I wish more companies ran like this. Very descriptive with all the details and asked a lot if I understood or had questions. Thank you.
Reviewed March 28, 2018
We decided to have National Debt Relief help with our credit card debt due to unforeseen health issues. We actually started the 1st of February and today we had our first settlement when it normally takes around 6 months. We are so glad that we decided to do this rather than filing bankruptcy. Our creditors will receive some money instead of zero.
Reviewed March 28, 2018
Great experience, very helpful and good at explaining things to me perfect, I am very excited to be debt free and not have to worry about getting behind anymore. James was a great guy for being patient and explaining everything so thanks.
Reviewed March 28, 2018
I have been working with National Debt Relief for approximately eight months. These people are some of the most professional and courteous people I have the pleasure of dealing with, I would recommend this company to anyone having a financial hardship.
Reviewed March 28, 2018
Fast. friendly. I feel so relieved that I started this process. The people I worked with were professional and explained everything well. I would highly recommend this for anyone experiencing financial hardship. This program is amazing, allowing people to avoid bankruptcy and pay a fair share of what is owed instead of crippling interest rates.
Reviewed March 28, 2018
I was told many great sounding things, however I just really hope to have that trend continue and have your employees check in with me on their own. Just a constant, flowing system of communication, questions and answers, so that all parties involved can quickly resolve this situation, in a way where it works for everyone.
Reviewed March 28, 2018
Great customer service from all involved. The people and terms were easy to understand. The ease of filling out the paperwork was refreshing. I would recommend this as opposed to anyone considering filing for bankruptcy. Sal did particularly well. He made sure I understood every step of the way.
Reviewed March 28, 2018
I have been in the program exactly 4 months and already have seen positive results with my first debt in the process of being resolved. The representatives at National Debt Relief have been very courteous and helpful with and questions or concerns I have had. With the convenient payment schedule, I am able to manage and plan my finances more effectively.
Reviewed March 28, 2018
Excellent Experience. I was originally apprehensive but the whole experience was nothing like what I imagined. The gentleman that worked with me was a knowledgeable professional. He made sense of my situation and how the program would give me a way out of getting killed with debt that accumulated over years with excessive interest. He ran the numbers and enhanced the situation from a visual perspective using graphs and charts that opened my eyes to a way out. Thank You National Debt Relief
Reviewed March 28, 2018
I just signed up for the program, but so far it seems to be what I need at this time. Both representatives that I spoke with were very helpful and were prepared to answer any questions that I had and wanted to make sure I understood every aspect of the program.
Reviewed March 28, 2018
Very nice, informative, helpful. Not sure if I was doing the right thing but after talking to Randolph I made the right choice! Thank you! Would recommend to a friend. I should have done this sooner. After trying several times to get help from my bank you guys wanted to help me. That means a lot to me. Again thank you!!
Reviewed March 28, 2018
National Debt Relief help me resolve my debt and made it very easy. It’s embarrassing to talk to the creditors and they took care of that. I can now focus on my life and get things back in control financially. Very grateful for all the help I received.
Reviewed March 28, 2018
My experience with National Debt Relief so far has been very pleasing. The service team has been incredibly kind and has made this experience less shameful. They treated me like a human being. I would recommend their services to anyone who truly is struggling with debt.
Reviewed March 28, 2018
National Debt Relief should be anyone's first choice in looking for debt relief. Excellent customer service. They are always making sure you feel comfortable and understand everything. Their team sounds and acts professionally and they are helping me immensely.
Reviewed March 28, 2018
I started working with National Debt Relief to get out of debt. They have really good reviews and they seemed trustworthy. The plan that they set out seemed like something that would actually work, so it looked like a good option. I got into their debt settlement program to reduce the loans that I owed. NDR got the information of creditors that I had and the information about how much I owed them, and how much I was making for monthly payments. They also went over how much income versus how much debt I have, what I can afford to put aside each month to go towards the debt amount that I have. After laying all of that out, they came up with a figure to cover how much money it would take to get out of debt in three years.
I've been working with NDR for almost a year now and so far, two have settlements, and they're making payments for them. One of them was about $18,000, and they’ve settled it for $4,500, so I'm pleased with that. NDR negotiators would come to a settlement for a proposition from the creditors. They would go through it and see how much money they're requesting each month, and just as how long it'll take to reach the amount of money that they requested. They’ve always been honest about it. If they requested that I add more money towards the account and if I were telling them that’s something I can do, we work towards it. If it's something that was too much money and it would put me out of my budget, I would honestly let them know that I can't. They still work with the amount of money that I can put towards the program every month. Overall, they've been helpful and open.
What impressed me is their willingness to answer all the questions that I had and to be honest about everything too as well as their ability to the creditors and keep them off of your back, and stop them from harassing you. They look at you like a person, and I really appreciate that because the reason why I'm in the program was because I had a lot of medical bills. There was a family emergency I had, and I just fell behind all of my payments. There were a lot of things that came up, and they took all of that into consideration, and it feels like they're helping me.
Everything is good so far. The cost is kind of pricey but it will be pricier to go this route on my own. The amount of money that I put aside to save and to put towards the debt, it's being used to reduce it, so I'm seeing the results of it. Now, I'm trying to be more conscious about how I spend money, how I can reduce the debt I have, and prevent myself from getting back into the same situation once I'm finished with the program. I would recommend NDR and I'd tell my friends to be ready to settle any debts that they have that they can afford. If they find themselves in a crunch where the monthly payments they have are just too much and it's going against their budget and putting them in a hole, it's a good program to get into to help them get out of debt and get on track. And within three years or a couple of years, they won't have a headache that they're having now.
Reviewed March 28, 2018
The representatives at National Debt Relief were very courteous and they're helping me get out of debt. They have settled two of my things and this next month they'll settle two that I've had problems with. The negotiators have been as nice as they could be. They call me and ask me what I think and ask if what they are negotiating is good for me. Since working with NDR, I've turned everything over and made sure that the money is there for them each month. Now, I don't worry about my bills anymore.
Reviewed March 28, 2018
I got over too many credit cards and now, I'm two-thirds of the way with National Debt Relief. Their reps are very nice and the service is really good. Also, they have made the bills and dealing with everything much easier and simpler.
Reviewed March 28, 2018
The person I spoke to at National Debt Relief gave me a lot of information. I felt comfortable with that person so I decided to just go ahead and take advantage of the opportunity I was presented with. With the program I'm paying about $1,178 a month and it knocked down my debt which was originally $30,000 to around $20,000 to $22,000. So I'm saving a great amount of money by going ahead and going through NDR and doing those little one-time payments instead of having to spread out the payments to like five different lenders.
We've settled about five of the debts already. I only got three left to settle. The negotiators answer any questions I might have. They've been really helpful. Everything's been running smoothly and working good. I'm extremely comfortable. I've been with them about seven months now and recently I'm starting to see my credit score go back up. So it's gonna make it a lot easier for me in the next couple of months to go ahead and refinance my home and start my own business. National Debt Relief impacted my life for the better.
Reviewed March 27, 2018
Oscar ** and the Welcome Officer were both extremely helpful. Oscar described the NDR program and how it works in great detail. He always asked for confirmation that I completely understood what we were discussing. The Welcome Officer also explained everything, and answered my questions, to assure that I understood the program. Both of these professionals made me know that I was in good hands with NDR. Thanks so much to both!
Reviewed March 27, 2018
After speaking to Angel ** I was relieved to know that there is relief out here when you get yourself in a predicament like I am in. This individual was very professional and understanding. I highly recommend National Debt Relief.
Reviewed March 27, 2018
I was initially hesitant to make contact however I was treated with courtesy, consideration and patience throughout the process. Armani ** and Jake both explained and reviewed each step along the way. I have every expectation that any enquirers I may have in the future will be handled in the same manner.
Reviewed March 27, 2018
So far I am happy with the service. We have long way to go. I hope we will continue good relations. Out of 9 accounts only 1 of them solved so far. Hopefully the others will be similar or better deals for me and for my family. Thank you very much for your efforts.
Reviewed March 27, 2018
I am very happy with the results NDR are getting for me. They are transparent, easy to work with through their online portal, and quick to respond to questions. I feel confident working with NDR as they get results and are regarded in their field as a leader.
Reviewed March 27, 2018
I had a great experience with Mark and Toria. Everything was explained in a very professional way. They were both knowledgeable and kind. I appreciate their assistance and their time. Everything that was discussed was well thought out and easy to comprehend.
Reviewed March 27, 2018
I had a very good experience with NDR! They resolved a great amount of my debt in a short period of time. The representatives were always pleasant and explained everything in detail and made me feel confident in their services. I have recommended NDR to a family member and she too is very satisfied. Thank you for your help!!!
Reviewed March 27, 2018
Kyree ** did an excellent job of helping me and explaining everything to me so I could understand more about my debt and to get on my way of getting debt free. Thank you so much for your help, so glad I made the phone call.
Reviewed March 27, 2018
The contract was quick and very well said. Thank you for the help of the lender representative. He is quick and knows his job. He should be recommended to increase in his salary nor get promoted to the next rank. Also, I am very happy to get approved in spite of my hardships in credit cards debts and personal loans.
Reviewed March 27, 2018
Nikki was wonderful, very personable and willing to make sure everything was the way it needed to be. Made sure I understood everything and made sure this was the right fit. I’m excited to see where this goes and get my life back on track.
Reviewed March 27, 2018
So far the experience has been great. Good and responsive customer service. Hopefully the trend will continue throughout, as of now I see no reason why it wouldn't. Look forward to the future and becoming debt free. In the foreseeable future I would recommend anyone struggling with debt to contact National Debt Relief.
Reviewed March 27, 2018
This process was so easy and certainly took the stress off of me. They do everything! Since I started I'm becoming debt free and NDR has negotiated with my creditors to reduce the balances on my accounts to almost half of what they were.
Reviewed March 27, 2018
Very professional and understanding of my situation and my fears. They listened to my needs and did exactly what I asked them to do. They made me feel better about my decision. I would recommend them to anyone who might be struggling.
Reviewed March 27, 2018
It was a very easy process, and everyone is very kind. I am looking forward to starting my journey. I'm so glad I picked up the phone and called. It's a relief knowing I am going to be able to take care of all my bills.
Reviewed March 27, 2018
Great help and support. Would recommend getting advice and help with managing what you have. They will help you manage and negotiate with your accounts. Very professional and helpful. Let them help you now. Worth talking to them and have them on your side. Great help.
Reviewed March 27, 2018
So far I have had excellent services. Everyone has been very nice and thorough on explaining things to me about what will happen. They have walked me step by step through the process so far and I feel I will receive that through the whole process.
Reviewed March 27, 2018
The people that I worked with were very informative and helpful. They made sure I had all the information I needed and even made some changes when I overlooked some things. I look forward to getting out of debt and the help looks promising thus far.
Reviewed March 27, 2018
Sai was great and very helpful! I felt extremely comfortable talking to him. He explained everything to me in full detail and I was happy he helped me. I feel as if I made the right choice choosing NDR and I look forward to the future.
Reviewed March 27, 2018
Excellent customer service and very thorough. Took the time to make sure everything was accurate and that we understood everything completely. The representatives were all very friendly as well. Would definitely recommend to others. Looking forward to becoming debt-free and continuing a prosperous relationship.
Reviewed March 27, 2018
Ms. Michelle ** began the process and did a really nice job explaining everything to me. When I spoke to Mr. Andrew ** I was familiar with everything he was saying. I completed the welcome process with Mr. ** and he was good too. Both Michelle and Andy were very patient. This company is really serious about customer service. I received 3 welcome calls.
Reviewed March 27, 2018
I've had a wonderful experience thus far with the great customer service and help from the reps I've spoken with. Royce ** (Certified Debt Specialist) has been extremely helpful in getting me set up. I look forward to the upcoming months and having National Debt Relief assist me in my financial goal. Thank you!
Reviewed March 27, 2018
It was a very detailed explanation of the program. The workers there explains everything in depth. They broke down all my expenses and created a plan for me that will reduce most if not all of my depth. I would greatly recommend this program to anyone.
Reviewed March 27, 2018
Very easy to deal with and understand. Talked me through the process and were very detailed and pleasant to talk with. I would recommend them to anyone that is having a financial problem. I would not hesitate to give their number to my friends.
Reviewed March 27, 2018
They are awesome. They helped me get a hold on my financial problems and do so in a very unjudgmental fashion. Thanks for making the process so painless. I’m looking forward to being debt free in 36 short months. I would recommend them to anyone that needs help.
Reviewed March 27, 2018
The experience provided me the opportunity to solve my issues. The service was highly professional and the service group were knowledgeable and created a smooth transition and thankful for the help and now I don't have any problems and can function normal.
Reviewed March 27, 2018
Our initial procedure with this company was very positive. Our representative Dwight ** was very professional and helped us in our initial setup with Debt Negotiation Agreement. Also our Welcome call representative was also very thorough. As it stands at this time we are just waiting to for the negotiations to start with our creditors. Hope is starts very soon.
Reviewed March 27, 2018
I am so happy I made the decision to allow National Debt Relief to help me. They have lifted a huge weight off my shoulders! My only regret is that I should have used them sooner. Now I can afford to retire at a normal age instead of having to work until I die (literally). They are also very friendly & helpful and patiently answer any questions I may have. Thank you National Debt Relief in helping me gain my life back.
Reviewed March 27, 2018
When I first called National Debt Relief, I was a mess and worried and embarrassed to be honest but everyone I have talked to has been supportive and makes you feel like there will be a light at the end of the tunnel and that we are human. I just knew that I wanted and needed to start somewhere in paying back my debt. This was the best decision by far towards my future in my many past decisions of mistakes and that’s ok. Thank you National Debt Relief. I am so grateful and appreciative. Many Blessings.
Reviewed March 27, 2018
I have had a great experience with trying to understand my options and helped with all of my questions in regards on how I could get help with getting out of debt. I would highly recommend them to anyone needing assistance in this matter. I received all the information in a quick and timely manner and was treated with respect throughout the process.
Reviewed March 27, 2018
Your representatives were very knowledgeable and understanding. Everything was explain in a very Professional manner, very patient and understanding. Each Person I spoke to took time to explain the program and how it work in a very considerate manner and terms on how it will help me to get out of debt. So happy I call. Have a wonderful evening all.
Reviewed March 27, 2018
The help that was given to us from NDR was given the most excellent help with our consolidation of our bills. The personnel was so kind, understanding in stopping bill collectors from calling and helping us with our credit report to be restored. Nothing but excellent all round. NDR our so great that we'll always recommend to everyone that needs help from the best. Thanks Again.
Reviewed March 27, 2018
National Debt Relief has been great in helping me with my debt burdens. They have been quick to respond to questions, send notifications about negotiations with my debtors and ask for my agreements to payments of negotiated amounts. I am very thankful to them for helping me rebuild a better credit rating and to be free of worrying about payments but also of rethinking my own responsibilities regarding expenditures. Thank you National Debt Relief. I have recommended you to others for help.
Reviewed March 27, 2018
We have only just started with National Debt Relief in the last month or so and already have part of my debt set up on the right track to being debt free! I feel confident that I'm progressing in the right direction.
Reviewed March 27, 2018
So far so good. Nothing much to say yet until I really got settled all of my debt. I am happy for those updates that you sent over my email. Looking forward for more updates. Thanks for helping me out. I really appreciate you NDR. More power and God bless.
Reviewed March 27, 2018
I have enjoyed a detailed, informative, polite experience with everyone I have spoken to at National Debt. I am pleased to find help for my situation. I will keep the company as my journey continues. LaSonda ** has been very helpful and informative and patient waiting to my input back as my work schedule is very busy.
Reviewed March 27, 2018
Both agents were very knowledgeable, took their time to answer my many questions and were understanding about my situation. They explained the process to me in great detail especially Lawrence. He explained to me how much money I had spent over the years by paying minimum each months at the high interest rates. I would recommend your company to friends at any time.
Reviewed March 27, 2018
Excellent service and debt specialist is very knowledgeable. I did compare three debt relief co then National Debt Relief is best one. I will recommend to a friend. Just start this program and I hope Customer Service will be good too.
Reviewed March 27, 2018
I have had a very good experience with National Debt Relief and have not experienced anything but professionalism with them. I would definitely recommend National Debt Relief to my family and friends and have done so already. Thank You.
Reviewed March 27, 2018
I feel that I was not completely informed on how the program works. A certain monthly amount was discussed for a given amount of months. Then it turns out that my account was referred for a loan - which of course pays my account faster, but now I will have to pay more on the long run. All of this information was not disclosed at the beginning. When I spoke to customer service, they told me I didn't have to go with the loan, but then some of my accounts will take up to 3 years to pay (They didn't tell me that either when I enrolled in this program), therefore I had no choice but to go with the loan. I am a bit disappointed.
Reviewed March 27, 2018
When speaking with all Customer Service Debt Service Specialist my 3 or 4 times on the phone, it was all explained in detail and ease of understanding. William ** was a pleasure to work with and did a fine job helping me. My Welcome call also was very professional and prompt. Thank you all for your great service.
Reviewed March 27, 2018
The company is fantastic, had hardships and they have saved me thousands. Very good customer service and best of all one low payment. They saved me from living month to month on credit cards. I would recommend them to anyone. Hopefully I never need them again but I would use them if a new situation arose.
Reviewed March 27, 2018
I’ve been very happy with the service that National Debt Relief has provided. All of the staff have been very friendly, and always available to answer my questions. National Debt Relief has worked diligently to assist me. I’m appreciative of their support.
Reviewed March 27, 2018
My customer service representative was very helpful and informative. The staff from my initial customer representative to all others at National Debt Relief understood my situation and have taken very productive steps to help me resolve. The information that I was given was accurate and the staff is dedicated to helping me.
Reviewed March 27, 2018
Y'all do excellent job. I would recommend you to all my family and friends. Thank you for all that you do. If they was a way I would have gave you a 10 Stars instead of a five star and all the employees I have talked knows what they are doing and they all have listened.
Reviewed March 27, 2018
My experience was professional, respectful and reassuring! It was not what I expected. I feel in a much more better position now. I feel I have made the right decision. Thank you for the guidance and expertise. I recommend this organization to friends and family.
Reviewed March 27, 2018
All the personnel that I talked to were very kind and answered all of my concerns. It was a pleasure to talk to them and look forward to speaking to them in the future. I will refer anyone who has need of your services.
Reviewed March 27, 2018
It was a very informative call, very well executed and professional. Agent took time and explained program and terms. The documents were emailed to me immediately. I was very satisfied with the process. I was given the phone number to call for customer assistance.
Reviewed March 27, 2018
Thank you all for your help and helping me financially. Keep up your good customer service. I truly felt that I didn't know what I was going to do, I am so thankful that you all stepped in and rescued me. I will surely refer you. Thank God. Thank you.
Reviewed March 27, 2018
I was informed recently that a settlement has been reached with one of my creditors. I was sent a payment schedule and it was my understanding that my twice monthly payments to NDR will cover the settlement payments to to creditors. To my surprise, I was asked to make an additional $400 payment. When I signed up for NDR, I specifically asked whether I will be required to make additional monetary contributions other than the $742 a month which I signed up for and I was told NO. I was told everything was included, including the fee NDR charged me for the service. I am not happy with this, seeing that I trusted NDR to negotiate an acceptable settlement and payment plan using the contributions that I signed up for. I do not have an additional $400. Can you guys negotiate a longer pay period? Please.
Reviewed March 27, 2018
Thanks for all the good support. Very helpful, I ask question they walk you through step by step. This will lift a lot of weight off my shoulder now... THANKS FOR THE SUPPORT!!! The step by step help was very supportive.
Reviewed March 27, 2018
They have did a great job on working with my credit. No more phone call from bills and the headache. I would recommend a friend to the company if they have any bills to resolve. They have helped me a lot with all my bills.
Reviewed March 27, 2018
Myles and the welcome guy were helpful in answering questions and patient in explaining everything. Not going to be happy about credit going down but understand it's part of the process. Hope this works out and there won't be any problems.
Reviewed March 27, 2018
So Far everything thing seems great. Little nervous about not paying on my bills but I understand. Looking forward to working with you guys. Thanks. Been feeling like I am drowning. Hopeful at the end of the year I will start to feel like I am breathing again.
Reviewed March 27, 2018
Updated on 11/18/2020: I can’t believe I am saying it but I am debt free and it is because of this program. I ran into such financial hardship and could not afford to pay my monthly payments anymore. But I committed to this program, and everyone was always SO responsive, kind and helpful. I am happy to say I graduated from the program!
Original Review: I have never had difficulty getting a hold of someone. All of my questions have been answered right away. I would recommend to anyone who is struggling to make payments to their debts. My biggest account was just resolved, with two others just before that, and I just started this in September.
Reviewed March 27, 2018
Everyone who has helped me in this process so far has been so kind and helpful. It’s been such an easy and stress free process. I am anxious to get started and become debt free. I would definitely refer them to a friend.
Reviewed March 27, 2018
I spoke with Luis **. He was very polite and professional. He explained how NDR worked. The process was easier than I thought. I'm out of work due to an injury and needed help. National Debt Relief saved me.
Reviewed March 27, 2018
National Debt Relief has negotiated quite a few of my debt and has gotten excellent results that I would have never been able to achieve on my own. For example, I tried settling with one of my debtors, Real Time Resolution for the second mortgage on a foreclosure, and they refused to settle for less than the $29,000. One of National Debt Relief's greatest achievements was to negotiate and to have me settle what was owed for $8000.
Reviewed March 27, 2018
Overall I’m very happy with the service so far. My only concern was with my latest settlement offer. I was told that there would be additional funds required. I was never told this might occur. The amount I’m paying is what I set my budget to. This is the only reason for 4 stars instead of 5.
Reviewed March 27, 2018
Loving this great service so far! They make you feel so safe and secure entrusting them with this important financial aspect. I am very happy I decided to go with National Debt Relief to help me resolve some hardships. I would recommend to anyone struggling with debt.
Reviewed March 27, 2018
NDR is a wonderful company who will help you eliminate the debts you have for a fraction of what you owe. You just have to be patient and build up your savings account to enable them to work for you and settle your debts.
Reviewed March 27, 2018
What fabulous customer service! They are quick. I will be able to buy a house within the next 4 to 6 months. They are work hard to help you raise your credit scores and ALWAYS keep you updated on your progress. I highly recommend them to my fellow educators!
Reviewed March 27, 2018
I have been kept well informed and the people are friendly and very helpful. All of my questions have been answered. Everyone has been very professional and thorough in explaining what the next steps will be and what I should do.
Reviewed March 27, 2018
At first I was a bit skeptical about the program, but when I got the email for a $500 settlement on a 1500 debt I was ecstatic! I’m looking forward to more debts being settled. I know now that this program is the real deal.
Reviewed March 27, 2018
First off I would like to say thanks. Helping me fill in my debt hole. I was lost in a downward spiral of spending. My fulltime job shut down, health issues, having to care for my elderly father after cancer treatment.
Reviewed March 27, 2018
Everyone that I talked to was super friendly and nice to me! They were very helpful and answered any questions that I had! They were very professional! I would definitely recommend George and everyone else at NDR to any of my friends that need help with their debt. I'm very happy with how smooth and everything went!
Reviewed March 27, 2018
Although this decision to do a debt consolidation was very difficult for me, both Mercy and Karen were very helpful. They walked me through the entire process and helped me to recall needed information. Thank you both. I would recommend this process to anyone who is in need of debt relief help.
Reviewed March 27, 2018
National Debt Relief, has worked tirelessly to answer all my questions, has helped me through hardships and they continue to do everything to help me. They keep in touch with me consistently and are always ready to guide me in the right direction. My only regret is that I did not go to them years ago.
Reviewed March 27, 2018
The experience has been greats and pleasant!! Great customer service!! All questions have been answered. Everyone is very nice and knows what they're doing. Appreciate their hard work and helping us through this process! Highly recommend for people that need help.
Reviewed March 27, 2018
The staff was very patient in explaining everything until I felt comfortable and made me feel like they understood my situation and how to overcome it. For the last few years I felt like I've been drowning and now I finally have a light at the end of my tunnel.
Reviewed March 27, 2018
National Debt has been great resolving my debt. No wait time when you call. Already resolved two of my debt. So happy I chose National Debt to help me become debt free. It has been a really easy process because of them.
Reviewed March 27, 2018
You guys were professional, kind, knowledgeable, and very patient. Thank you for your business. You made me feel very comfortable. I was in a stage in my life today that was not Good and at first I was upset but later it work out and the gentleman is awesome customer service.
Reviewed March 27, 2018
Two of my debts were resolved within the first few months and the attorneys are very helpful when creditors decide to file a lawsuit. Very satisfied and on my way to getting out of debt and this is a rather easy program to follow.
Reviewed March 27, 2018
They settled one of my smaller debts quickly. The people with NDR are extremely professional, pleasant, and sensitive to their customers. I just wish they were able to stop the phone calls as I get them at home and at work. Other than the phone calls I have no complaints. I am happy with the service.
Reviewed March 27, 2018
The process went very quickly. Presentation was, clear, and precise and the application taker Jordan was patient and kind. The repetitive process was most helpful for me in understanding how this works. The links are user friendly. Thanks.
Reviewed March 27, 2018
Helpful, courteous an informative. All employees thoroughly explained the process. While willing to explain any questions I had. I did research other companies for this process an after an extensive search I felt this was the company to use. I sincerely feel at the end of this process I will be better off.
Reviewed March 27, 2018
National Debt Relief is very professional and helpful. Very quick to respond and I now feel a lot less stress taken off my mind. 27 month till it's all gone. It was either pay huge interests and make it nowhere or set a payment plan with guaranteed results. I chose results :0) Thanks much.
Reviewed March 27, 2018
I have always had great support from everyone I’ve spoke with at National Debt Relief. My questions are answered thoroughly and the people helping me are always very nice. I have had so much debt settled while saving so much in interest and overages through the National Debt Relief. Had I been trying to do this on my own still I wouldn’t even be close to paying half of one of my debts. I will always recommend this company for anyone struggling with debt.
Reviewed March 27, 2018
Spoke with Charles ** about National debt Relief and he took his time to review and explain every aspect and step of the program on the initial call. He then followed up with me by email.He also scheduled two follow up phone appointments to make sure everything was going as planned. Going over the contract Charles again took his time and explained everything to me and made sure I understood everything and the followed back through the contract explaining how to sign everything.
The welcome call went just as well the woman on the phone asked and reviewed everything that Charles had done and reiterated if I had any concerns or questions. and then explained about the emails I would be receiving. National Debt Relief should be honored to have these two people working for them. If the rest of the representatives are just as good and thorough as these two people I see nothing but success for me in this program. I cant wait to see how everything goes. Thank you very much to you and your company for taking the time and understanding in this program
Reviewed March 27, 2018
NDR gave me a solution that has really got my finances and life in order and has helped me shatter the cycle of debt I was trapped in. Customer service is always very prompt and answered all questions I have clearly.
Reviewed March 27, 2018
I am very pleased with the work of National Debt Relief program. I’ve been working with them for the last 6 months and so far I am very happy with what am seeing. They’ve even settled one of my debt with my creditors and I can’t be happy about that.
Reviewed March 27, 2018
She was kind and easy to understand. She moved at a good pace so I didn't get bored listening to the spiel. I don't remember her name but that is good because we tend to remember bad experiences more.
Reviewed March 27, 2018
Kathy ** was such a great help & we are so glad we chose National Debt Relief to handle our finances. We are excited that the stress of getting behind we know we are taken care of. Thank you so much for all your support!
Reviewed March 27, 2018
I wanted to consolidate my debt so much, so I can get it paid off and be done with it. I went online and looked for different debt relief companies, and I did something like the ones where I see how much money I can get. And so then, I got a hold of National Debt Relief and they seemed to be the one that could handle what I needed. I started with their program about 8 months ago and I'd be paying off in four years. The process didn’t take long to do and they are very informational and upfront in telling what's what because I had some questions about debtors and they answered my questions. Then I still had a couple questions later on and they were answered. So, they did very well.
The debt negotiator Abe was very nice, very thorough and told me upfront what was gonna be what and what is charged. It's all within the payment and that stuff, so what he was giving me was everything. He was very truthful and there was no issue at all. My payments are set up online and automatically comes out of my account every month. The cost for the quality of service is good. We're still working out the different companies but I've already got a couple done. Now, I'm able to do things with cash and that I don't have any credit cards anymore. I'm very satisfied with National Debt Relief and I would tell others to definitely go with them if that's what they wanna do.
Reviewed March 27, 2018
I had credit card debt and I needed help. National Debt Relief was the first one that came to mind then I talked to them and they looked really good helping-me-wise. The rep I talked to was really helpful. He told me what they could do and gave me a price at how much they could help me and how much it would be monthly. I give them a certain amount of money a month and they take care of paying my creditor. They take out money every two weeks and in four years my debt should be paid off.
I've been doing the program for the last seven months and so far, they took care of a couple of things for me. But they don't call me all the time. I talked to one guy three times then I didn’t hear from anybody. If they were going to take care of something, they’d just like text or email me and let me know that they were negotiating with certain people and it was going good. They also said they have called all the credit card people and took care of everything. But I still get calls from the credit card people all the time and it's a pain in the butt. The price is kind of high, too, at $600 a month, but for a $40,000 debt that is good. I would tell my friends to give NDR a try and see what they can do for them.
Reviewed March 27, 2018
We started Googling and we tried to read people reviews instead of picking the first thing that came up. National Debt Relief had a lot of good reviews and a lot of people were satisfied with them. They were not like one of those other agencies that were trying to make a lot of money off of you, so, they were different and that’s why we went with them. So far, we've noticed that we're not bombarded by our debt collectors anymore. My husband is the one that’s working and I'm at home with the kids. He was getting phone calls all the time on his phone and because I was pregnant at that time, he thought that something was happening to me with all the phone calls but it was the people that we owed money to. But now, it's a lot better. Right now, when an unknown number is calling, I could answer it knowing that it wouldn't be somebody that was going to ask me for money. We would also recommend National Debt Relief to a friend.
However, we wish their process was a little bit more personal because every time that we called, we would get somebody different. We found it frustrating that we had to explain our story over and over to every single person every time that we called because they didn’t know our deal. We wish we had an agent kind of thing or a group of people who had our case, knew why we went into it, and what we were going through. Also, they kept on asking us for more money saying that they could add it to our account, but the reason that we went into the debt consolidating program was because we didn’t have any money. We already explained to the person we first signed up with the reason why we were doing the program and sometimes we get sick of telling people that we didn't have any more money to give them for our monthly down payment because other little bills would come up.
Reviewed March 27, 2018
I was in some financial difficulty and my friend told me that I should come and take a look into National Debt Relief's services. I researched and National Debt Relief was the first one I pulled up online when I'm doing my research. They had a really good rating so I went with them. I called during one of my off days from work because I work a retail job. I called and spoke with a young lady and she talked me through the process because they told me that I was approved for the program. It was a really good process. She explained a lot of stuff to me and everything. I'm paying it monthly at this point. I have three years with them and I've only been paying it for about seven months. They've only handled two of my claims so far. One got lowered from $3000 to $600. And the other one got lowered about a couple of thousand too.
I get phone calls, emails about the program all the time and they always inform me what my things are. And if I don't log in to my website, they inform me to look at my account. I don't have any complaints with the service. I have some more that they're gonna handle but I've had to put on money. Overall, it's been great for me so far in the time I've been in the National Debt Relief program. I'll highly recommend them.
Reviewed March 26, 2018
Myles ** was A lot of help and very thorough with explaining the company's purpose. Even with a lot of confusion I had, Myles carefully explained everything with examples as to where I finally got comfortable. Brandon was also a lot of help with going through everything I was signing up for.
Reviewed March 26, 2018
I thought this would be a terrible process. To my surprise they were very courteous and nonjudgemental. I'm hopeful that I will be a success story. I will probably opt to review again after I see results. For now though I'd have to say that deciding to call was the hardest part of all.
Reviewed March 26, 2018
The best decision ever made. My life was not as I wanted but until I came upon National Debt Relief. My life has become much better and I can’t be any more thankful for all their help.??? Thank you so much guys.
Reviewed March 26, 2018
Thanks to this company I will be debt free in 2 years vers 6, and I will only be paying back a portion of it. They have made it very easy and their customer service is amazing. Highly recommended for use if struggling to keep up.
Reviewed March 26, 2018
When I call the first time I was so nervous and worried about my present situation and debts. Mr. Edwin ** was very gentle, professional and caring about dealing with me as a new client and working in detail with my case. I am glad he was there for me. Later I got transfer for my welcome to the Program. Mrs Glemny ** was very nice and had the patience to explain all and answered my questions clearly. Hopefully I can see National Debt Relief have the right people to deal with people who are suffering from debts without hope to make the difference the moment you contact them.
Reviewed March 26, 2018
The whole experience was exact and to the point. Information was provided in a very professional and knowledgeable manner. My questions were answered with preciseness. The representative was courteous and polite. I feel this program is the right choice for me to becoming debt free or with less debt in the coming years. Thank you Oscar ** for helping to relieve my debt stress and worries.
Reviewed March 26, 2018
I really felt relieved. Thank you Cristopher **. I DIDNT THINK THIS WOULD GO. But you made it happen. It cuts what we're paying by almost a third. We will never go through this again and would advise families having the difficulty paying their bills to try this out. I'm sure N.D.R could help you especially if you want to pay your bills and not run from them.
Reviewed March 26, 2018
I am very pleased with a recent settlement on my Wells Fargo CC. The current balance was over 30K and they settled for 12,335 over 4 months. It is a big relief to know that this has been taken care of. I tried several times to arrange some kind of reasonable settlement with Fargo before going to NDR and got nowhere, so I highly recommend them.
Reviewed March 26, 2018
You guys are amazing, I am so glad I chose to come here to handle all my debt concerns... I truly feel to be in the best hands. The ease of this program from the very beginning has been nothing less than excellent. I will definitely refer any of my friends who need this kind of help also. Thank you very much.
Reviewed March 26, 2018
While everything was explained to me clearly, at least twice, I am currently overwhelmed with the calls from debt collectors, which occur 4-6 times per day, each day. Even though I’ve gone online and changed my mailing address and phone number for each of my cards, I still receive the numerous calls. It’s nerve-wracking and I feel as if I’m on my own.
Reviewed March 26, 2018
Both Sagid ** and Kia ** were very knowledgeable and helpful with the application and welcome portions of our phone calls. I'm looking forward to paying my debt, with the help of NDR, and to restore my good credit. Thank you.
Reviewed March 26, 2018
The information received was clear, honest and complete. The ease of use and accessibility was very promising, and I'm eager to begin my journey to debt relief. While being able to include my student loan debt would have been even more welcome, what is on offer here is invaluable nonetheless.
Reviewed March 26, 2018
I am finding the paperwork that I must print off to be very overwhelming and daunting. It is kind of hard to follow along as I move through the pages. Otherwise, I am happy. I am hoping it will get easier tomorrow.
Reviewed March 26, 2018
I was very impressed with the level of service I received. Everything was explained to me and they always made sure I understood it. Thank you for putting me on the right path to get out of debt. If there any changes to my status I will let them know.
Reviewed March 26, 2018
The Specialists that talked with me were very nice and professional. I feel very confident that I made a very wise decision. I am anxious to get started with the program and feel relieved knowing that by going through this program I will resolve a large debt before I retire.
Reviewed March 26, 2018
Everyone is so nice and understanding. I can't believe that it's happening so fast. Anytime I call with a question you guys answer it and make me feel relieved. Thank you for making me feel comfortable when talking with you.
Reviewed March 26, 2018
This company saved me from drowning in bills after my messy divorce. From day one, after the call to them... they started working on settling my accounts! They keep you updated every step of the way and don't do anything without your consent. I would recommend highly! Thanks!
Reviewed March 26, 2018
I was very happy with the results I had. They explained everything to me in detail and what I should do. I was very satisfied and I would recommend this company to anyone that needed help. They were very kind and understanding. They explained everything in detail and asked if I understood and if I had any questions.
Reviewed March 26, 2018
I called not knowing what to expect but the representative that I spoke to made me feel very comfortable, very knowledgeable and answered my questions the way that I can understand. I truly hope my experience with your company makes me want to tell the world and everybody that I know in the world that you guys are the one to go to help people in a time of need. Thank you very much.
Reviewed March 26, 2018
Both Lonnie ** and David ** did an excellent job of explaining the debt relief program. My husband and I were treated with respect and every question I asked for answered well. They both had good attitudes. We are so thankful for this program.
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