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National Debt Relief Reviews

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Edited by: Amanda Futrell
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About National Debt Relief

National Debt Relief is one of the largest debt settlement companies in the U.S. Founded in 2009, National Debt Relief negotiates with creditors to reduce how much you owe on unsecured debts such as credit cards, personal loans, medical bills, private student loans and collections. It offers personalized plans to help you resolve debt, along with support from dedicated debt specialists.

Pros
  • Free consultation with debt coach
  • Free debt relief quote
  • Numerous accreditations
  • Professional and responsive customer support
  • Easy enrollment process
Cons
  • Fees can reduce overall savings
  • Not available in all states

National Debt Relief Reviews

Over 50k reviews since 2016

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    How do I know I can trust these reviews about National Debt Relief?
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    Page 256 Reviews 50635 - 50835
    Verified purchase
    Customer ServiceStaff

    Reviewed Aug. 17, 2017

    Katie and Paul were both amazing. They both seemed very genuine, and happy to help. Victoria was not "as" friendly. She wasn't rude, but seemed very robotic in her "spiel" and not as interested or personable. It just seemed like she wanted to get it over with and not whether or not I understood everything.

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    StaffTransparency

    Reviewed Aug. 17, 2017

    We had a wonderful experience and everyone was so helpful and explained the answers to all of our questions. The staff was friendly, very informative and made us feel welcome. You don't encounter that very often these days. If anyone else is in need of debt relief, we know who we will recommend to them! Thanks again!

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    Staff

    Reviewed Aug. 17, 2017

    Very polite and personable. Made me comfortable and as though someone actually cared. Thanks Geri. So far, there's not been a question she couldn't resolve. She deserves a raise! Good job and keep on doing what you're doing! With much gratitude, thanks again!

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    Staff

    Reviewed Aug. 17, 2017

    It was an easy experience and the service representatives were very professional. This was a quick and convenient way to reduce your debt. The payments seem fair and everything aspect of the experience was quick and simple. The percentage owed vs the amount paid is worth it.

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    Verified purchase

    Reviewed Aug. 17, 2017

    Thankful for the quick and easy way our case was handled. We have been drowning after our hardships this last year. We look forward to the day when we will be debt free and can start living the way we do desperately want to. Thank you, National Debt Relief!

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    Customer Service

    Reviewed Aug. 17, 2017

    It's embarrassing at a personal level to have others realize what kind of financial condition you find yourself in. NDR encourages, although it continues to be hard to fight back the embarrassment and fear, communication and acknowledges it's ok not to be able to perform as you hope. Through this process, they have negotiated one of my debts with a significant savings, communicate via email and online (phone not working and can't afford new one yet), and patient as I strive to meet commitments. Gracious support.

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    Customer Service

    Reviewed Aug. 17, 2017

    I filed with National Debt in July 3 and am $30.000 dollars in debt paying $900, a month on credit cards. My premium to them is $580.00 and am surprised after following their advice on closing all accounts and sending a introduction letter they recommend, I ONLY HAVE ONE COMPANY bothering me by phone. I am saving $320 a month. Perhaps it's the lawyers provided or their name. I haven't been hounded as much as I thought.

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    ProcessTransparency

    Reviewed Aug. 17, 2017

    I would strongly recommend National Debt Relief to family and friends. They keep you up to date on all progress and where you are at in the process. Already have one settlement processing. Really great company and straight to the point on what needs to be done.

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    StaffTransparency

    Reviewed Aug. 17, 2017

    They are always willing to work with you no matter what the situation. Always available to speak with a live rep also. Very polite and professional. They have your best interest in mind. They will explain and clarify any questions you may have.

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    Customer ServiceStaffProcess

    Reviewed Aug. 17, 2017

    Everyone works really great. Very easy to work with and they were very helpful. The first person has very good telling how the program work. Great help. Work great. Welcome call went great job. Also went over the plan. Very good. Really I should say Great job. They both really help me to understand what was going on.

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    Verified purchase
    Staff

    Reviewed Aug. 17, 2017

    My husband and I joined the program in April of this year. The NDR team was very friendly and helpful getting the ball rolling. So far 4 months in and we've already settled 2 of our debts. I look forward to being debt free and completing the program.

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    StaffTransparency

    Reviewed Aug. 17, 2017

    To know about National Debt Relief program more detail, customer specialist, Jonathan has explained about program completely and I could understood how I can be free for my debt 45 months later once I enroll program. I hope I do not have any serious legal problem with my creditor.

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    Verified purchase

    Reviewed Aug. 17, 2017

    I am grateful for the Avant account being settled but am a bit overwhelmed as to the amount I have to pay National Debt Relief for arranging this. I feel it is a lot for just one creditor. I must have thought it was a percentage at the end of the settling all accounts.

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    Verified purchase
    Staff

    Reviewed Aug. 17, 2017

    Very helpful, knowledgeable and professional individuals. Also honest and straightforward on helping me consolidate my credit. Vividly summarized each chapter of the agreement which left me hopeful of the process. I would recommend National Debt Relief to any and everyone.

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    Verified purchase
    Staff

    Reviewed Aug. 17, 2017

    Valeri was extremely helpful and helped make this terrible ordeal with my credit (my doing) a light at the end of the tunnel. I feel somewhat relieved it is being taken care of and my creditors are going to get paid. Thanks a lot all of you who have assisted me, and also the lady who helped me with my password. I was getting very frustrated and she was very patient with me. Thanks again all of you.

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    StaffProcess

    Reviewed Aug. 17, 2017

    I just enrolled in the program, and the representatives have been extremely helpful, courteous, and patient. No judgment was passed, and only positive support provided. It's a great relief to know that there's someone who will help along the way to getting out from under this debt.

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    Customer ServiceProcess

    Reviewed Aug. 17, 2017

    I have been very impressed with the ease of the process. Creditors are never easy to deal with but National Debt relief makes it very easy. I like the approvals of my negotiations being in an email and all I have to do is approve the deal and it's on its way to being paid off... Great customer Service and very quick responses to anything you may ask of them...

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    Verified purchase

    Reviewed Aug. 17, 2017

    This has been a hassle free experience. This group does exactly what they say they will do, get you out of debt!! It takes a little time for it all to be worked out, but anyone that uses this service won't regret it.

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    Verified purchase

    Reviewed Aug. 17, 2017

    You guys are determined to help me help myself with my credit disparity and it shows. I am determined myself to not repeat the poor management of my finances. Family situations in my life have led to many of those debts, but I am working harder than ever never to repeat them. I appreciate the help.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Aug. 17, 2017

    Friendly staff, always willing to answer your questions!! They make a bad experience in life a lot easier to deal with! It is much easier to deal with only one company when you are behind on bills than to deal with each individual company.

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    Customer ServiceProcess

    Reviewed Aug. 17, 2017

    This has been a better experience than with other debt consolidations companies. I have not had any issues with the debtors entered into the program. If I have a question they will answer in a timely matter. It is easy to pull up my account and review the current status and to see where I stand with my outstanding balances.

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    Transparency

    Reviewed Aug. 17, 2017

    This is a great company to do business with, because they take the time to explain everything. And they make you feel like you're not alone, against the big banks, who are very intimidating when they send you a lawsuit letter.

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    Customer ServiceProcessTransparency

    Reviewed Aug. 17, 2017

    I was very nervous when I made the call to National Debt Relief. They explain the program and I could see a light at the end of this tunnel of Interest. I was let go at my job, had to use these credit cards to make ends meet. I am 54 years old and it was very difficult to find another job. I'm going to stick to my plan and in three years hopefully be debt-free.

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    Customer ServiceStaffProcess

    Reviewed Aug. 17, 2017

    The representatives of NDR took a lot of time to answer my questions and did not feel being rushed into anything. Kester was my main contact and appreciated his time and effort to answer my questions and guide me through the process. I forget the name of the woman for the Welcome call but she was also very nice. Maybe talked a little fast but otherwise very helpful in explaining this step in the process. Overall, a very well handled correspondence with NDR.

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    Verified purchase

    Reviewed Aug. 17, 2017

    I've been enrolled with National Debt Relief since 5/2017 and so far I've had a very good experience. I've already had 2 settlement offers and this makes me VERY HAPPY!! Can't wait to have completely settled all my Debt.

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    Customer ServiceStaffProcessTransparency

    Reviewed Aug. 17, 2017

    I just want to say the Andrew ** was so knowledgeable and expert in his communication with me. He helped me understand the program and the benefit of becoming debt free. This is a big step for me and I hope to be successful.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Aug. 17, 2017

    Everyone that I spoke with to inquire about a Debt Relief Program was very Informative, Professional, Kind and very Supportive to me regarding My Financial Situation. They took the time to assist me with the information on my cell phone. I really appreciated all their Help! Thank you!!!

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    Verified purchase
    Staff

    Reviewed Aug. 17, 2017

    National Debt Relief by far exceeded my expectations. It was fast, easy and accurate. The people were understanding and extremely helpful. Not one person judged me on my situation and they did everything in their power to excel in getting me on the right track.

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    Verified purchase
    Staff

    Reviewed Aug. 17, 2017

    All of my conversations were pleasant and very helpful. Each member of the NDB team was very knowledgeable and professional. They took the time to make sure I understood what was being discussed. I was able to ask questions and have information repeated for me.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Aug. 17, 2017

    The customer service rep that called me for the Welcome Call was very friendly and helpful. Sebastian, whom I spoke with to set up my account was also very helpful and nice.They both answered and questions I had and were sure to ask if I had any questions.

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    Verified purchase

    Reviewed Aug. 17, 2017

    I have been very pleased with the service with National Debt. I am 3/4 of the way from being debt free. It's such a great feeling to know that my debts are being paid. I couldn't have done this on my own.

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    Customer ServiceStaff

    Reviewed Aug. 17, 2017

    Before I received your brochure in the mail, I was trying to decide how to clear my debts, either make another loan and be in more debts. I also thought about bankrupt. When I called NDR and ANI was very helpful and was able to satisfy me.

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    Transparency

    Reviewed Aug. 17, 2017

    Easy to work with. Took their time helping me understand everything. Explained everything thoroughly and very satisfied with the service. I would definitely recommend to a friend in the same situation. Thank you National Debt Relief. Look forward to working with you.

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    Verified purchase

    Reviewed Aug. 17, 2017

    NDR helped us negotiate thousands of dollars at a time when we were in over our heads with debt. The only set back was that our credit scores suffered horribly for awhile. All in all it was beneficial to save money and get back on track financially.

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    Customer ServiceStaffProcess

    Reviewed Aug. 17, 2017

    Everyone has been very helpful with answering my questions throughout the process. I would highly recommend them to anyone who is looking to get out of debt.

    Ben was exceptional from our first conversation. Answering several questions that I had to make sure that I knew everything before signing on. The welcome call was exceptional as well and again all of my questions were answered. Thank you!!!

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    StaffProcess

    Reviewed Aug. 17, 2017

    I have found NDR to be responsive and helpful when dealing with me. Given the stressful nature of having to ask for assistance because of my loss of income, resulting in the choice between filing bankruptcy or going into a program such as they offer, I appreciate how the program is helping me handle this situation.

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    Verified purchase
    Process

    Reviewed Aug. 17, 2017

    I was on the verge of losing my home and was unclear of what was going to happen next in my life. I spoke with a financial advisor who in turn told me to contact a program specializing in debt relief. National Debt Relief was one of the places recommended by my financial advisor. Since joining this program, I settled half of my debt already and it didn't even take that long. I look forward to the day when I could once again be debt free.

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    StaffTransparency

    Reviewed Aug. 17, 2017

    I had a great experience with National Debt Relief. I researched several other debt relief companies before I signed with NDR. I made a very good choice. Everyone I dealt with so far has been very helpful and informative. Everything was explained very thoroughly and completely. I look forward to a great partnership.

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    Verified purchase
    Staff

    Reviewed Aug. 17, 2017

    I am so excited to start my journey to debt relief! Everyone was extremely helpful! I have never been so happy to speak to an agency who answered all my questions with accuracy and kindness. They worked very hard to get my payments to what I can afford each month.

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    Verified purchase
    Staff

    Reviewed Aug. 17, 2017

    Great, very helpful, all questions answered. I couldn't chosen a better company. I was referred by a friend and the service is amazing. I had doubts and concerns but now I know I am in good hands and getting rid off all my debts that has been haunting me for years.

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    Verified purchase

    Reviewed Aug. 17, 2017

    Got all debt paid off in 8 months, helped me acquire a loan to do this quickly, only thing I did not see coming or know about was charging 25% of each individual loan for their part as payment that I was not aware it would be that much.

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    Verified purchase

    Reviewed Aug. 17, 2017

    National Debt Relief has done an outstanding job of help me to climb out of the hole I had dug myself into. Prior to signing up with this company, I put my trust in another company. For two years, I paid the other company, and they totally ripped me off. They collected my monthly payment, and kept 75% of it for their fees. I am so glad that I am now with National Debt Relief, a completely reputable company.

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    Staff

    Reviewed Aug. 17, 2017

    I was embarrassed, scared, confused and very down about reaching out for help. I can't even believe how wonderful everyone has been. I feel very confident about them and they were very understanding and beyond helpful! From questions, to enrollment, to making me feel at ease, the team was great!

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    Customer ServiceStaffProcess

    Reviewed Aug. 17, 2017

    I Was feeling very stress, but I'm so glad I found this company to help me with my situation. Definitely a place I can trust. They're very helpful and understanding. They help you with the process step by step. Great customer service. Definitely recommend if anyone is in hardship.

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    Verified purchase

    Reviewed Aug. 17, 2017

    I have been struggling to find a way to get out of debt for 5 years. THIS IS IT! Low monthly payments and other people dealing with the hassle of working with creditors. AMAZING! These guys are a huge burden off my shoulders. I am now confident I will be out of debt and be paying much less than I would have on my own.

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    Verified purchase
    Staff

    Reviewed Aug. 17, 2017

    When I first contacted National Debt Relief, I was so incredibly stressed out regarding my credit card debt. I have a rare autoimmune disease and I was in a position where I couldn't make my credit card payments. With the help of the highly trained staff and positive outlook each and every staff member had, I knew that I was doing the right thing. A little over there years later my debt is gone and so is my stress. I am so grateful for the services that National Debt Relief provided for me as well as so many others out there drowning in debt and can't keep their head above water. Every step of the way and every card that was paid off I was in touch with someone. They keep you in the loop - they keep you positive - they want the same thing you want - for you to be out of debt!

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    Staff

    Reviewed Aug. 17, 2017

    These monthly payments are ACTUALLY doable! Alexa ** walked me through and answered every question. She's also funny and personable. It's no wonder that y'all have such a great BBB score -- every person I talked to was personable and informed. I would recommend this service to others.

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    Customer ServiceTransparency

    Reviewed Aug. 17, 2017

    It has been a great experience. They really care and great customer service. They explained everything in great detail so that you know exactly what is going on. Everything single detail was talked about and they have you back in case of legal action from the creditor.

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    StaffProcess

    Reviewed Aug. 17, 2017

    When dealing with National Debt Relief, everyone has been very professional, and communicates clearly. I have been extremely worried about the process and length of time it takes until the debtors will work out arrangements and stop calling. NDR has assured me the process and the time it takes to receive responses from the debtors.

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    Customer ServiceProcess

    Reviewed Aug. 17, 2017

    Pleased with the various types of communications, via phone and/or via email. Makes the process easy. Looking forward to working with you all in the future. The ease of the process makes it easy to understand. Would recommend National Debt Relief to others in a heartbeat.

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    Staff

    Reviewed Aug. 17, 2017

    We are so happy we went with National Debt Relief. We have been so peace at mind. They stay in contact with us so we know what's going on and they have worked very hard with our creditors. We would recommend them to anyone who is in financial binds. Thank you so much.

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    Customer Service

    Reviewed Aug. 17, 2017

    I am very satisfied of the way National Debt Relief has handled my situation. All phone calls from creditors have stopped and they keep me informed of what is going on with my situation. Very satisfied customer. Would use this again in the future if needed again.

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    Customer ServiceStaff

    Reviewed Aug. 17, 2017

    Great customer service and excellent communication skills. Always answered my questions when needed. Ran me through everything I needed to know. Never had a question though but all was answered without having to ask. Really enjoyed the thorough understanding. Thanks for the time.

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    StaffProcess

    Reviewed Aug. 17, 2017

    Working with Carter and the other representative was very good for me. He was very responsive to my situation and to getting me setup. The information was very good and informative to help me make a decision. The process was very easy to transition into and process went faster than I thought.

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    Customer ServiceTransparency

    Reviewed Aug. 17, 2017

    Was very pleased with my experience. Everything went incredibly smooth and my outcome turned out as promised. One thing that I would have liked would have been more frequent calls and updates on my progress. That would be my only negative comment.

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    Staff

    Reviewed Aug. 17, 2017

    They haven't done anything yet. But they told me up front it would take about four months before they would start contacting my creditors. Everyone I have talked to there has been so kind and polite. And made sure I understood the plan. They are all very nice people!

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    Customer ServiceStaffTransparency

    Reviewed Aug. 17, 2017

    It is so wonderful and they are very helpful also good communication between employees and clients. It is great processing and good cooperation. The people who work at NDR are very friendly. It is easy communication between people and clients.

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    Verified purchase

    Reviewed Aug. 17, 2017

    The service was great and fast. They made all the information easy to understand. I was in bad situations and National Debt Relief was able to help me. It's a great alternative to claiming Bankruptcy.

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    Verified purchase

    Reviewed Aug. 17, 2017

    I moved to Fort Worth and things did not go as planned. I was determined to not give up. In the process my finances got out of hand and by the time that I was able to get back on track I was so far behind that catching up was virtually impossible. I called national debt relief and talked with Mark. It took me awhile to come to the decision, because there are so many bad businesses that take people like me for a loop, I am now in the beginning process of this journey and pray that all goes well for my new future finances.

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    Staff

    Reviewed Aug. 17, 2017

    I have just enrolled in this program. The staff have been polite and helpful. It has been simple to set up so far. My goal is to be debt free. I am optimistic that this is a workable plan forward. My review would carry more weight after I have been in the program for awhile.

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    Staff

    Reviewed Aug. 17, 2017

    I am thoroughly pleased with the professionalism that has been displayed through everyone getting us signed up. My husband and I feel we are in a positive direction in repairing our credit. We had the unexpected early delivery of our baby and that put us in a financial rut. We are so excited to be in charge of that again.

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    Customer ServiceStaffTransparency

    Reviewed Aug. 17, 2017

    National Debt Relief has been one of the best things that ever happened to me. They are great to work with and their communication with their clients is unsurpassed. I would recommend to anyone who finds themselves drowning in debt to contact National Debt Relief. You will never regret the decision.

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    PriceStaff

    Reviewed Aug. 17, 2017

    I'm not satisfied with the fees charged for services. They're extremely high for already struggling clientele and fees should be reduced from twenty percent to ten percent. Otherwise the debtor stays in debt longer than filing a bankruptcy. Which absolves you altogether.

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    Verified purchase

    Reviewed Aug. 17, 2017

    So far I have had a good experience with National Debt Relief. They have already helped with 1 of my creditors, and a big one it was. I am confident that the rest of my account will be solved in a timely manner. I look forward to seeing the final results of working with them.

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    PriceStaff

    Reviewed Aug. 17, 2017

    Everyone I have worked with at National Debt Relief is very professional and helpful. The service has saved me time and allowed me to pay off debts. The cost and fees are high and at times make paying of the debts as costly or more so than what they would have been if I were able to negotiate directly. I will say that is my one issue and if I had the ability to do so it is what would make me not use this service any longer.

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    Staff

    Reviewed Aug. 17, 2017

    I was facing the idea of bankruptcy when I came along National Debt Relief during a web search. At first I was skeptical but very quickly I realized these people were there to help and very aware of the laws and companies. My main creditors were not credit cards. I had run into problems due to unexpected expenses for the property I had inherited. The credit experts were ready and knowledgeable and have guided me to where I now see light at the end of the tunnel. I highly recommend this company due to not only helping but teaching as we go along.

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    Process

    Reviewed Aug. 17, 2017

    So far so good! Still new with this company so still going through the settlement process, so far 4 months out and only one company is settled with so we will see, I'll keep updating as time goes on. My cousin also joined the program and so far is also having a good experience.

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    Customer ServiceStaff

    Reviewed Aug. 17, 2017

    I have only been with National Debt Relief for about 6 months and their customer service is wonderful and I've already had one credit company settled and I'm hoping the rest will be just as quick! Thank you all for your help and being so kind, I would recommend this company to everyone!

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    Customer ServiceOnline & AppStaff

    Reviewed Aug. 17, 2017

    They are very good at making sure I understand everything before going on. Both Lauren ** and the welcome call girl were helpful and patient as I did not have computer access. I have an iPhone and had to call them back to finish my application. I have referred my son and his wife to your service.

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    Verified purchase

    Reviewed Aug. 17, 2017

    I'm completely satisfied with National Debt solution. Whatever they said they were going to do they did it and happy and surprised with some of the result. They also keep me up-to-date on all of the result and make sure they get my approval on all of the account.

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    PriceStaffTransparency

    Reviewed Aug. 17, 2017

    I had a wonderful experience. Everyone was pleasant and explained everything thoroughly. I was overwhelmed with credit card debt and I didn't know what to do. Now I don't have to worry. They came up with a plan to get rid of the debt and it is affordable.

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    Customer ServiceTransparency

    Reviewed Aug. 17, 2017

    I was very ready and excited to take action and do something long term to pay off my debt and be debt free in the future. When I hired NDR to help me, I was not late on any payments yet as I was in a vicious circle of robbing Peter to pay Paul to keep things current. Clearly that had to stop. It has been extremely difficult to watch my credit score spiral down so low so fast after I started with NDR. I keep praying that I made the right choice but right now it's pretty scary as nothing is happening, just paying money in with no results thus far after I started in June. It would make it easier if they communicated more about their plan of intentions as to who and what they plan to pay off first, second etc and so the client knows what to expect and that someone is working on your account in the background.

    The communication when trying to get you to sign up is great, but after signing up there has been literally NO communication (unless I reach out) about what the next step is at all so I am just left wondering when and what is happening. It's a difficult and scary step... The lack of communication makes it even harder. I hope to see or hear something is happening and what the game plan is sometime very soon. Worried.

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    Price

    Reviewed Aug. 17, 2017

    My payments are way too high! I can't afford it! I am struggling with all my bills barely making it! Your prices are too high! I would have done better without having you help me because you make for what I didn't pay them by charging me all these fees on top of fees! I don't get it? I don't like it? My debt is around 10 years old... The value should have went down? What happened to the statute of limitation???

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    Staff

    Reviewed Aug. 17, 2017

    When I contacted National Debt Relief my husband and I were extremely stressed and couldn't figure what to pay off first. I was nervous but the representative was so non-judgemental, understanding, answered every question, and gave me hope. Due to illness and unemployment we depended on our credit cards. A few of our debts have been paid in full and others are settled. We are not debt free yet but I am confident that we are on the right path! Thank you.

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    Reviewed Aug. 17, 2017

    I'm thankful for what they have done for me and still helping me get out of debt. One more to go of getting out of debt... so about a year to go. Can't wait... God is Good... Thank you National Debt Relief for Helping me get out Debt and still Helping me. It's all been good so far. Can't wait to get out of debt for Good. Thank you so much...

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    PriceTransparency

    Reviewed Aug. 17, 2017

    National debt consolidation has been so helpful reducing, and erasing my credit card debt. They have settled my accounts, and always keep me up to date on new opportunities to help get out of debt. This program has saved me hundreds of dollars in interest.

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    Customer ServiceStaffProcess

    Reviewed Aug. 17, 2017

    The representative that assisted myself and my husband was very patient - my husband has had a crazy work schedule, so patience was needed to get each of us on the phone together. He seemed genuine about caring for our situation and knowledgeable. I would recommend this program to everyone. National Debt Relief is going to help us move forward, debt free! I'm excited for this experience.

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    Staff

    Reviewed Aug. 17, 2017

    I am new to the program. I am so pleased with the professionalism, courtesy, knowledge, and expertise that has been shown to me during this time. So far my overall experience with National Debt Relief personnel has been excellent. I am looking forward to improving my life with your guidance and help.

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    Customer ServicePriceStaff

    Reviewed Aug. 17, 2017

    NDR has rescued me from a weight of worry. I work two jobs plus care for my aging parent. No matter what I was doing, I could not afford the rising cost of medical expenses and cost of living expenses without using credit cards. Unfortunately, the debt became more than my income. I wasn't surviving, I was sinking. Reaching out to NDR was the rescue I needed. From the first call, their customer service team consoled and coached me on to making the right decision for my situation. No shaming. No embarrassing questions. If you follow the steps they recommend, relief is immediate. It is important that you understand you are not walking away from your financial obligations. NDR works as your advocate and arranges payments that fits your budget. I recommend calling NDR, find out if their service is for you. It could be the best call you make for your present need, and your future.

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    Staff

    Reviewed Aug. 17, 2017

    I just started this process. So far I haven't heard anything from the "team" that will be working on my behalf. I started this process 3 months ago and am just starting to get collector calls so I hope this will be resolved soon!

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    Customer ServicePriceStaff

    Reviewed Aug. 17, 2017

    I have been with this company for about 1 year. All of my debt has been settled 100 percent. They were professional and answered my questions anytime I called or emailed them. The service was great and I have recommended other people to this company. It was affordable to do this program. Thanks to them I am now debt free.

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    Customer Service

    Reviewed Aug. 17, 2017

    The best customer service. The most alert people I have talked to on the phone. They really listen with thoughtful attention. They answer questions so intuitively. Its inspired me to be clearer in my own choice of phrase talking with coworkers and family. Thank you. For helping me become debt free.

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    Customer ServiceStaff

    Reviewed Aug. 17, 2017

    Great company! Best customer service, they help you with everything you need, answer questions you may have and are very helpful and detailed! You can tell when a company cares about you the way they treat you! Thank you for everything NDR!

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    StaffProcessTransparency

    Reviewed Aug. 17, 2017

    Everyone was thoroughly professional. All the people involved were knowledgeable and explained the entire process in detail. All questions answered fully and completely. A pleasure to work with in a difficult time. Would be happy to recommend this company to anyone in need.

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    Customer Service

    Reviewed Aug. 17, 2017

    Customer Service is very knowledgeable and helped me through the whole process. I am glad that I found your company. I was worried about how to repay my credit until I found your company. I am looking forward to the completion of my applications. Thank so much!!!

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    Customer Service

    Reviewed Aug. 17, 2017

    I have already recommended to a friend. I have one more credit that needs to be paid off which they are working on now then I will be debt free. How exciting. Their customer service is outstanding and as I said earlier I already recommended you to a friend and continue to recommend you to anyone with credit debt.

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    Staff

    Reviewed Aug. 17, 2017

    I had a bad five years and accrued about $48K in debt. Part my fault, part a bad partner who took over my credit cards (and didn't pay anything), and part due to the bad economy of 2008+. I was scared and had nowhere to turn. Friends didn't have good recommendations, there was Debtors Anonymous but overspending wasn't my issue (I can go for weeks without spending on anything other than has and basic groceries), and banks won't give a loan. Thank goodness I saw an ad for NDR late at night, did a little research, and knew I had a road map out of debt.

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    StaffProcess

    Reviewed Aug. 17, 2017

    Just okay. I was told that my debt will be settled within 2 years. But wasn't true. That was why I joined the program though I am almost done but it is too long. I am getting tired of the whole situation. Wish it could be more faster than this. They need to stop deceiving people.

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    Customer ServiceStaff

    Reviewed Aug. 17, 2017

    Excellent customer service. I'm kept informed on a regular basis on my payoff status to accounts. It's great to hear good news to hear. Representatives are always helpful and friendly, and knowledgeable to assist and answer any questions I have. I would recommend National Debt Relief to friends who struggle with debt problems.

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    Customer ServiceStaff

    Reviewed Aug. 17, 2017

    Derek ** was knowledgeable, friendly, and was able to answer all of my questions when applying for & setting up my account. He followed up right away & was customer service oriented from start to finish. Thank you.

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    Customer ServiceProcessTransparency

    Reviewed Aug. 17, 2017

    I appreciated the time taken to establish the account and explain the program. The follow-up with emails and contact information was thorough and I have been able to speak to someone anytime I've had a question or needed something.

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    StaffProcessTransparency

    Reviewed Aug. 17, 2017

    Brandy is so helpful and knowledgeable at explaining everything to me. She answered all my questions and made me feel so relieved about my decision. She explained everything I needed to know, and kept my mind at ease regarding all the concerns I have about the process.

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    Staff

    Reviewed Aug. 17, 2017

    The welcome person was very difficult to understand. I hope that everything he was saying was sent to me in an email. I thought he was asking a question of me and I would start to say something & he just continued reading.

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    Staff

    Reviewed Aug. 17, 2017

    I was very skeptical when first signing up with National Debt Relief, but at the time I was in so much credit debt I had no idea what I could do, other than take a chance. I'm so glad I did because in 3 years I paid off my credit debt and I can finally breathe easier. There's no way I could've paid the debt myself and thanks to National Debt Relief I have another chance and my credit has improved! Great customer service- everyone was always polite and helpful. Thanks!

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    Customer ServiceStaff

    Reviewed Aug. 17, 2017

    So far I am very happy. They helped with all concerns I had. Hopefully I am on my way to being debt free and a better future for my son and myself. They were available when I called. Very good at explaining everything I asked. I feel like I needed this to help me and so far they have.

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    Reviewed Aug. 17, 2017

    Was very polite and willing to try and help me understand everything that I was being told. The main thing I had trouble with was that I was put on hold a few different times during the application process and I could hear pets in the back ground.

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    Staff

    Reviewed Aug. 17, 2017

    I have had nothing but a good experience with the employees at National Debt Relief. They are very knowledgeable and have worked hard to resolve my debt. They have always answered all my questions and are always courteous. Keep up the good work. It's very appreciated.

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    Reviewed Aug. 17, 2017

    We have only just started with Debt Relief and have not had enough time to evaluate the total experience fairly. We look forward to working with them to resolve our Debt. So far we have had a positive experience. We appreciate all the information on how to get started.

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    Staff

    Reviewed Aug. 17, 2017

    Everyone was very helpful and all my questions were answered and I finally have a good outlook on my future of no more debt. This program will make for a better future for not only me but for my family.

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    Reviewed Aug. 17, 2017

    I spoke with Danielle in reference to changing my auto draft. Although I could not get it changed - due to my own procrastination - Daniell was so kind and helpful and assured me that I would not miss a payment and what I should do on the day I was ready to pay.

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    Customer ServiceStaff

    Reviewed Aug. 17, 2017

    Michael ** was extremely helpful and extraordinarily professional. He always returned my e-mails promptly and always called when he said that he would do so.

    Jamie answered the welcome call telephone line and was super nice and extremely helpful as well. Your website and brochures/documents are very well thought out and easy to follow.

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    StaffProcess

    Reviewed Aug. 17, 2017

    Andrew is a great asset to your team of employees! He was very thorough and took his time to make sure I understood the program. He was very friendly, confident tone and I didn't feel embarrassed over my financial situation. Thank you!

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    Customer Service

    Reviewed Aug. 17, 2017

    I feel the process is a lengthy process and I feel that National Debt Relief should reach out the loan companies and make them aware that I am part of a consolidation loan process. So I don't keep getting phone calls everyday, all day.

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    Customer ServiceStaff

    Reviewed Aug. 17, 2017

    In less than 3 months National Debt Relief settle my first credit account! Great discount on my debt. Very professionals and always willing to respond any doubt or inquiry. They even call to keep me updated. Highly recommended company for credit relief.

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    Reviewed Aug. 17, 2017

    National Debt Relief drained my account as their fee, which I was not made aware. My balance went from $1,400 to $0 overnight. It is unfair for them to collect a large fee for something that isn't paid off yet.

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    Staff

    Reviewed Aug. 17, 2017

    Worked with Andrew to start. Chris signed me up and Also spoke with several other customer svc reps. Great service from everyone. Sign up was very convenient. Very helpful in all phases. Cannot wait to get started. Waiting for final setup and approval.

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    Customer ServiceProcessTransparency

    Reviewed Aug. 17, 2017

    When I began the program I had a lot of communication with NDR. Now I have little communication and I do not know what is happening or where I am at completing it to be debt free. When I started I was told it would take 3 years. However it's been 3 years and I'm not done yet. I have not heard from anyone in months.

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    PriceStaff

    Reviewed Aug. 17, 2017

    I paid off my credit card debt in 2 and a half years with the help from this company. It would have taken me 10 years at the rate I was going before. Thanks National Debt Relief! Now I can move on with my life and not throw my money away paying interest fees. The representatives with National Debt Relief were also always very kind and reassuring.

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    Staff

    Reviewed Aug. 17, 2017

    Great service. Handled my request with professionalism and courtesy. Everything was done in a timely manner and answered all of my questions. Will recommend this service to friends and family who would need this type of service in the future. National Debt Relief has been the help I have been looking for to correct my financial woes.

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    Customer ServiceProcess

    Reviewed Aug. 17, 2017

    We had great experience until final acct was being settled & it was hell until we paid it off early. Dont feel like we rec'd same service because our guaranteed income was drawing to an end. We couldnt get the same answer twice, extreme runaround. We still have not rec'd confirmation we have "graduated from the program".

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    Customer ServiceStaff

    Reviewed Aug. 17, 2017

    I had worked with NDR for approx 8 months. It seems like they were working magic on my accounts. Then I started having more financial difficulties, so I called them. They were very understanding, and helped me work out a schedule that was good for me, as well as NDR. I really appreciate their help and understanding. GOOD JOB!!!

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    Customer ServiceStaffProcessTransparency

    Reviewed Aug. 17, 2017

    I felt overwhelmed with credit card debt and was looking for what options I might have to get out from under it when I called National Debt Relief. Honestly I was stunned with how easy getting started was. They did a great job explaining the process to me and showing me the benefits of working with them. Over the next 3 years I was able to pay off all of my debt! During that time I had to appear in court for one of the creditors and was unsure and afraid... But I called National Debt Relief and they walked me through everything and in a very "nothing to worry about" way. I was able to handle everything confidently with their assistance.

    Today my wife and I are debt free! It feels unreal... amazing. I learned a valuable lesson as well and have been able to live the last 3 years without borrowing money. To National Debt Relief: Everyone I ever talked to on the phone with over the last 3 years was a true professional and most even personable. Contact was easy. Rarely experienced a hold time greater than a minute or so. I always felt I could call about the dumbest little question I had. Again... personable employees made everything feel comfortable. Legal help was topnotch and easy to understand. Never felt rigid or "You signed the contract!" pushed around. THANK YOU!

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    Customer Service

    Reviewed Aug. 17, 2017

    So far so good. Less stressed and life is better after I signed up with NDR. Worry free now. Moving forward with my life and enjoying the bliss that someone is taking care of your debts. Constant communication with client. Would recommend to my debt distressed family and friends.

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    Customer ServiceStaff

    Reviewed Aug. 17, 2017

    Personal, professional and pleasant. Answered all my questions and repeated when asked, did not rush me or make me feel inadequate. Made certain I knew they would be there to help me along the way. Gave me the number and asked me to make it identifiable so I would know it was not a creditor calling.

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    Customer ServiceStaffProcess

    Reviewed Aug. 17, 2017

    I filled out an application and when it said they would call me for further information, I felt I had been denied. I didn't answer the phone for a few days and finally I answered and spoke with Lonnie. He was very helpful and he helped me fill my actual application within about 30 minutes. Great process. Hopefully the next three years remain this way.

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    Transparency

    Reviewed Aug. 17, 2017

    I am very happy with this company. They saved me from having to file bankruptcy. Always equipped with a portal to see what is happening day by day and they always call for updates. I am completely confident in this company that I will be back on my feet again.

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    StaffProcessTransparency

    Reviewed Aug. 17, 2017

    Very pleasant experience considering the subject. Very patient and knowledgeable team. The process is easy to follow and someone guides you through every step of the way. Everything is explained. I would definitely recommend to a family member or friend.

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    Staff

    Reviewed Aug. 17, 2017

    My income got screwed up, so I had to look for relief help. I was already retired and I went blind in my right eye. I also lost my commercial license, so I couldn't drive commercial vehicles. I was out of work for about six months and now, I had to get a lesser paying job. National Debt Relief’s team had been excellent. They did everything they said they were going to do, but the communications in terms of keeping me updated or explaining to me wasn’t the best. Also, if I had any criticism about NDR, it would be the legal side. I’m very satisfied with NDR and I’m glad I’m with them. It's been a struggle, but that's not on them. I’ve had to keep adapting. I’m getting the program done.

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    Customer ServiceStaffTransparency

    Reviewed Aug. 17, 2017

    I got a call from the reps of National Debt Relief and they explained the program to me. I was impressed with their professionalism and the fact that I would have no worries with them handling my debt resolution for me. In October, it will be a year since I've been with them and I'm very satisfied with the results. They've already taken care of three of my creditors and they're working with another one now, and soon they'll be dealing with the other two. I also have no worries at all with the money that they required me to send them each month. With each creditor that they've negotiated with, I got a call from them and they explained in detail what they were going to do, and they got my approval before they started on the negotiations. I have access online to monitor what's going on, so I'm very informed.

    Working with NDR has allowed me to start saving money and that's a plus. I made copies of all the communications that I got from the creditors and emailed these to NDR so they're aware of these. I still get calls from a couple of creditors but I let them know upfront that my debts are being handled and then hang up. Although they want me to talk, I don’t even discuss anything with them. Every month, I get notifications of the statements from NDR and I go online to see what's going on. I monitor the payments that are being made to the creditors and see if these are being taken care of at the moment. It has been all good overall with NDR and there's no stress now.

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    Customer Service

    Reviewed Aug. 16, 2017

    I just want to thank you, for your excellent customer service and allowing one to feel comfortable during the application interview (something most people would not feel comfortable in sharing). I was well informed, question answer and understood. Thank you Mr. **.

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    Staff

    Reviewed Aug. 16, 2017

    Very friendly and informative, they went step by step and talked about many variations and circumstances and different options and came up with a payment plan that falls into our budget. The workers were people persistent but not pushy and very helpful and understanding.

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    Staff

    Reviewed Aug. 16, 2017

    I was very pleased and comfortable with how patient Ricardo ** was. I am hoping that my entire journey in this program will be pleasant and no stress. Thanks so very much for all your kindness and patience. That's all.

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    Customer ServiceStaff

    Reviewed Aug. 16, 2017

    They are always helpful and supportive. They always answer your questions and help you out. Thank you National Debt Relief for all that you do and for always being there when we need you and the support you give when others shut the door on us. Thank you.

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    Staff

    Reviewed Aug. 16, 2017

    The staff are very helpful. They listen to me, my worries and they are compassionate. They always update me of what is going on. I do not know how much more I can take with the feeling of not being sure and worries but I am for sure that National Debt Relief will be there always to help me until I resolve and pay off my debt. I thank all of them for being there to help. May God Bless them and help them negotiate with creditors not only for myself but for everyone they are helping right now to get started with a new and peaceful life. Thank you.

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    Customer ServiceStaffProcess

    Reviewed Aug. 16, 2017

    Ben **, was so helpful and he was happy and super helpful to help me start into the process to become debt free. He went over with me through all the paper work., he is very knowledgeable and patient, answer all the questions I had and took his time to made sure I understood everything that was going on.

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    Staff

    Reviewed Aug. 16, 2017

    Emily was so very helpful. I plied her with so many questions and she was very patient with me. Keith - I had an awful time understanding him. He talked fast and his low voice complicated the Complete Call... to the point of much frustration. I don't mean to be unkind, but this particular duty might not be suited to him. Keith was kind to me and I did appreciate that.

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    Staff

    Reviewed Aug. 16, 2017

    You are totally my SAVIOR. I struggled to meet the deposits in the middle of the program when 2 of my account get settled almost at the same time but I get by somehow. I graduated sooner than was projected. Thank you so much, you have the most professional service reps I ever talked, to very helpful and courteous. I hope not to go back to you again myself as I want to be debt free but I will surely recommend you to family and friends who will admit that they are financially burdened and needed help.

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    Customer ServiceStaffProcess

    Reviewed Aug. 16, 2017

    Everyone at National Debt Relief has been very helpful through the whole process. They make everything so easy to understand. Customer service is always prompt in returning my emails or phone calls. The customer portal is very easy to navigate and understand.

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    Staff

    Reviewed Aug. 16, 2017

    Before I contacted National Debt Relief I lost many nights without sleep. I couldn't concentrate at worries of how I was going to move forward but after I contacted National Debt I was able to start sleeping a little bit. They're so caring and professional. I would recommend it to anyone who would be going to what I have been through.

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    Customer ServiceTransparency

    Reviewed Aug. 16, 2017

    They listened and gave me a monthly payment I was ok with. Any question I had they answered and didn't pressure me to do something I really didn't want to do. They walked me through everything step by step. Customer Service is very helpful and the wait time isn't long at all.

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    Staff

    Reviewed Aug. 16, 2017

    I have been feeling really down with my financial issues and desperately needed help. Everyone I spoke to were professional and friendly, they made me feel like I could do this and I am so grateful! I feel motivated in a way I haven't felt for a long time.

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    Transparency

    Reviewed Aug. 16, 2017

    National Debt relief has helped save thousands of dollars for me. They keep me informed of all the important details of their negotiations for my account. National Debt Relief has made me feel like they really are on my side, trying to help clear my debt load.

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    Customer ServicePriceStaffProcessTransparency

    Reviewed Aug. 16, 2017

    All of the representatives were extremely thorough in the explanation of the program. They review all documents with you over the phone and answer any questions that you may have. The monthly payments are very affordable. I would recommend to try them.

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    Customer Service

    Reviewed Aug. 16, 2017

    I did a lot of research online before I made the call to NDR for assistance. I was apprehensive, nervous and overall embarrassed about my current situation. However, Igor was wonderful at explaining everything. And the Welcome Call process after my information was approved was also very assuring and informative. I really feel like now I will be able to sleep at night knowing that I am in good hands with my financial goals and getting out of debt. Thank you!!

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    Customer ServiceStaff

    Reviewed Aug. 16, 2017

    Yes, I would recommend NDR. They help me not to be so stressed out. I can call them anytime and ask them anything and they give me a satisfaction on my answers. I think it is reasonable what my payments. Thanks again for helping me out of debt.

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    Customer Service

    Reviewed Aug. 16, 2017

    I just wanted to let you know that I called last night to talk with your customer service and I am sorry I don't remember his name, he was quite helpful with the situation I called about for a payment approval.

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    Customer Service

    Reviewed Aug. 16, 2017

    I've been putting off admitting defeat for years, and barely staying afloat. NDR has eased my worries and is always happy to answer my questions. If I have a question, they are happy to address it, 24/7. I'm new to the program, so I haven't had the opportunity to see any results yet.

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    Reviewed Aug. 16, 2017

    Grateful for your help last few months. The only way I found to get out of my debt a lot quicker possible to help me. Making it possible to eat and be healthier as I love do and be and not have to live in my small car as I am 6 foot plus tall. My car is too small for me and too HOT... Thanks NDR.

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    StaffProcess

    Reviewed Aug. 16, 2017

    So far, I am impressed with NDR! Ty ** has been very helpful and very professional in all her dealings with me. Everyone else has been the same. Glad you all made this process so easy to understand. Thank you!

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    Staff

    Reviewed Aug. 16, 2017

    Customer support always helpful, fast, and very friendly. My experience with NVR has been excellent thus far. Paying off debt has never been so easy and painless. I am thankful that I found this company to help relieve me of the stress I was feeling of so much debt piling up.

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    Customer ServiceStaffProcess

    Reviewed Aug. 16, 2017

    Unbelievably helpful, kind, and wonderful to communicate with! Both Eric, and Andrew were able to directly answer my questions and concerns, and were extremely helpful in setting up my account! The process was quick, easy, and honestly made me feel secure with National Debt Relief!

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    Reviewed Aug. 16, 2017

    I was able to get the help I have been needing for the past two years. I was never judged on how or why I got in this financial mess and I was very appreciative of that. I was able to receive help for all of my creditors instead of just some like other debt relief programs could offer. Being able to consolidate without having to file for bankruptcy is a miracle and a light at the end of my tunnel. I can focus on working and knowing I can pay bills and drown.

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    Customer ServiceStaffProcessTransparency

    Reviewed Aug. 16, 2017

    Very helpful, very courteous, and handled the situation so that the clients dignity was intact. The two employees took their time to explain any and all questions. They were very positive and upbeat in their conversation. At the end of the process I felt very pleased and confident I had made the right choice... Great Job!

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    Process

    Reviewed Aug. 16, 2017

    Both Myles and Evelyn did an amazing job getting me set up and welcomed into the program. Before the call today I was prepared to go to a bankruptcy lawyer next week. Myles helped me see that I can get my payments lowered and into one lump sum. Thank you.

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    StaffProcess

    Reviewed Aug. 16, 2017

    National Debt Relief staff are so easy to talk with and very respectful. They make sure that you understand everything as we go over the plan. Their process put me at ease. I'm looking forward to getting out of debt in the near future and with their help, I know it can be done.

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    Staff

    Reviewed Aug. 16, 2017

    So far, NDR has done everything that they said they would do when they said they would do it. They don't leave you hanging either. They check in with me regularly to update me on the status of my account (which is also available online) and to see if I have questions or comments. They have enabled me to get on with my life while they work with my creditors. I would highly recommend them!!

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    Customer ServiceStaff

    Reviewed Aug. 16, 2017

    The representative on the phone was very nice and was very detailed. This was the first settlement I received so it was nice to see how it works. I appreciate getting a phone call notifying me of the settlement since I have not logged into my account yet.

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    Transparency

    Reviewed Aug. 16, 2017

    Sasha was so nice and walked me thru everything. I was very pleased. If anyone Needs help with their bills this is a good company and to sign up with. I am so thankful for them helping me get my credit back on the right track. Now that I have the help I can get my credit right so I can find my dream house that I been waiting for.

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    Staff

    Reviewed Aug. 16, 2017

    I began with NDR swimming in debt (or so I thought). They assured me that I was not a lost cause. Their expertise and steadfast negotiations have significantly reduced my debts to almost nil. Saying I am appreciative is an understatement. I would highly recommend them to anyone dealing with financial woes. Thank goodness for NDR!

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    StaffTransparency

    Reviewed Aug. 16, 2017

    They were very helpful and explained everything. Enrollment person "Geri" was very polite and helpful. Explanation of paperwork made everything easy. We will be in the program for 3.5 years, hopefully less. I am already resting better knowing I am getting help to get out of debt.

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    Reviewed Aug. 16, 2017

    I just want to say thank you so much for helping me with this debt. I am so happy that this is coming to an end and could not ask for a better company to help me end this debt. I have three more bills that need to be taken care of and it will all go away soon. Thank you so much National Debt Relief.

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    Staff

    Reviewed Aug. 16, 2017

    All the people I spoke with went out of their way to make me feel comfortable and fully informed at every step. There was no pressure of any kind and I was given adequate information and time to make necessary decisions.

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    ProcessTransparency

    Reviewed Aug. 16, 2017

    My experiences were excellent -- I understood all aspects of the program as explained to me along the way. I was asked if I had questions, and when I did present questions, they were listened to, interpreted correctly, and answered to my satisfaction. To those ends, thank you very much!

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    Customer ServiceProcess

    Reviewed Aug. 16, 2017

    Very thorough throughout the process and answered any questions I had. Very pleased with enrollment process, customer service, and the members helping assist in this matter. Look forward to being debt free in the near future. Thank you all for the help!!!

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    Customer ServiceStaff

    Reviewed Aug. 16, 2017

    Mary ** took care of everything I asked and a very great and pleasant customer care representative. Would love to have her every time I called. I love how well you guys manage your company. Phenomenal is an understatement when it comes to my experience with her. Please let her know I greatly appreciate her kindness!

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    StaffTransparency

    Reviewed Aug. 16, 2017

    They were extremely professional and polite. They were also very helpful and explained everything I needed to know. I'm glad we have this to turn to when folks are carrying a burden. I've struggled with this quite some time. Thanks again for everything.

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    Staff

    Reviewed Aug. 16, 2017

    I found the attendants sincere in their need to help. They were very thorough in the knowledge. After giving me the needed information they were fast to provide documents and assure me things would be be. I have just started so let´s see the results.

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    Customer ServiceStaffTransparency

    Reviewed Aug. 16, 2017

    Representatives were very helpful and understanding, with a focus on being thorough in all of their explanations. Customer service has been a pleasure to work with, and I look forward to continuing business with National Debt Relief and their services.

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    Staff

    Reviewed Aug. 16, 2017

    Very helpful. Knew what they were talking about. Didn't waste time repeating information. No one was pushy. Gave me answers to all my questions. Would recommend to anyone looking to get out of debt. Looking forward to a less stressful life of being debt free.

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    Customer ServiceTransparency

    Reviewed Aug. 16, 2017

    Very easy to get started with National Debt Relief. They walk you through all the steps, and provides the tools to handle Credit Card Companies. Communication is wonderful. Love the fact that I can go online to look at my account. I would recommend Debt Relief 100%.

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    Reviewed Aug. 16, 2017

    I've had such a great experience so far with this company to help settle my debts. I can definitely see a light at the end of our debt tunnel finally. Isaiah was FANTASTIC with providing information to me and answering all of my questions.

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    Customer Service

    Reviewed Aug. 16, 2017

    My experience with National Debt Relief has been great. They always answer my questions and concerns promptly. I would recommend them to any of my friends. They have resolved most of my accounts and are still working on resolving a few more. Thanks.

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    Customer ServiceStaff

    Reviewed Aug. 16, 2017

    Debt Relief has taken the burden off of me and helped me to work towards being debt free. I appreciate their great customer service and attention to detail. If I have a question they are always there to help in any way possible. I also appreciate the online site to keep me updated.

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    Reviewed Aug. 16, 2017

    So far so good. I am pleased with the efforts of NDR. I am able to sleep better at night knowing their help is working. I know I still have a long way to go before I am 100% debt free, but it will be worth the wait.

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    Customer ServiceStaff

    Reviewed Aug. 16, 2017

    They are great to work with and always answers my questions and is very helpful. They are working with my credits to find me the best options for me. When I call them there is no long wait and they are very helpful.

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    Staff

    Reviewed Aug. 16, 2017

    Everyone has been very nice and helpful! Work together! Please! Thanks! Work on hopefully get my debtors pay in full. Just went through a divorce and need help to get debt and did not want just not pay them. I'm on a fix income.

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    Staff

    Reviewed Aug. 16, 2017

    Very pleasant and easy to work with and good results. I get notified every time there is a settlement offer. Fast and easy application process. I would recommend National Debt Relief to anyone who needs a fast easy solution to credit card debt.

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    Customer ServiceStaffProcess

    Reviewed Aug. 16, 2017

    Very helpful program. Would recommend program to a friend. The progress has been very efficient. The experience has been satisfied as to now I have been very relief with this program from stress from creditors calls. Am very glad I joined the program.

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    Reviewed Aug. 16, 2017

    As consumer I could have done the same thing and you're not really saving because I panicked and didn't read all you get 20%. So stupid me so I think I will deal with the rest of the collectors myself and save money.

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    Verified purchase

    Reviewed Aug. 16, 2017

    All my questions were answered and I feel very comfortable going forward and living debt free! I was always scared to use a company and being afraid of more debt. You guys helped me overcome. Thank you National Debt Relief!

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    Customer Service

    Reviewed Aug. 16, 2017

    Thank you for your prompt response and professional manner. My husband passed away a few weeks ago and I am slowly trying to straighten everything out. I appreciate your assistance in my debt problems. You came highly recommended and I feel I have put my problems into the correct hands.

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    Customer ServiceStaffTransparency

    Reviewed Aug. 16, 2017

    My experience was excellent. The representative was clear with regard to his presentation and willingly answered my questions. He was knowledgeable, courteous and informative throughout our conversation. When our interaction was complete, I felt I had made an excellent choice using debt consolidation to help free me of debt in a reasonable time frame.

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    Staff

    Reviewed Aug. 16, 2017

    Loudjine ** and Osarodion ** were very helpful in accommodating me with my debt. They were professional and very understanding. I would recommend you to anyone wanting debt relief! Hopefully in a few months I will be debt free and able to start my life.

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    Reviewed Aug. 16, 2017

    I am very happy with the services of National Debt Relief. Even though you must be patient, they make me feel confident they can help me reduce my debt. They have already negotiated one debt for me so I am feeling very appreciative and thankful.

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    Reviewed Aug. 16, 2017

    I am very happy with National Debt Relief, with their assistance I have been able to get 2/3 of my debt resolved and I am now on a payment plan for the other 1/3. I will be debt free in less than 4 years time and will not need to file for bankruptcy or go to any other extreme measures. I have enjoyed working with NDR and would highly recommend them to others.

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    StaffTransparency

    Reviewed Aug. 16, 2017

    My wife and I are very pleased with National Debt. They were kind, courteous, and explained everything they did. They didn't hide anything from us. Every time we spoke with a representative, they were pleasant to talk with. All our needs were met and we are very grateful for their help. Thank you National Debt! You saved us a lot of headaches.

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    StaffProcess

    Reviewed Aug. 16, 2017

    Nicholas was a pleasure to speak to as he diligently reviewed all of the necessary information as part of being enrolled in the program. He explained the terms of the agreement and answered all my questions. He also explained the legal security information and reviewed the different points so I can better understand them.

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    Reviewed Aug. 16, 2017

    It has been an interesting experience and NDR has been awesome every step of the way. The only thing I did not expect were the banks to shut down all accounts. Even those with zero balances or ones that we use and pay such as Lowe's and JCPenney.

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    Reviewed Aug. 16, 2017

    New customer at this time... Very impressed with service and attention in this venture. I would highly recommend you to any friends or family. This is my first time dealing with debt relief... I am hoping for a complete resolution with any debt.

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    Customer ServiceStaffTransparency

    Reviewed Aug. 16, 2017

    My experience with National Debt Relief was a excellent experience. The gentlemen and the lady was very courteous and kind. They both walked us thru every step and explain everything very clearly and made sure that we understood everything before we signed or got off the phone.

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    Customer Service

    Reviewed Aug. 16, 2017

    I do feel relief from callers on outstanding credit cards. I followed their recommendations, stopped using cards and they are taking care of the calls. I am very glad I signed up. You would be happy also. I am really glad I got this worry off my mind.

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    Staff

    Reviewed Aug. 16, 2017

    Goods News! National Debt Relief has come to terms with two outstanding debts that I have and I have approved the terms described in the agreement. It's a good feeling to know that someone is working on your behalf. I look forward to resolving my debts with National Debt Relief. Thank you.

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    Process

    Reviewed Aug. 16, 2017

    Would definitely recommend using National Debt Relief. They never pressured me to do anything. It was easy to save up to pay off the debt because of a monthly fee being debited from my checking account. It was a simple and easy process to have.

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    Staff

    Reviewed Aug. 16, 2017

    The personnel were very helpful & friendly. Very respectful. The paperwork and contract was explained and I was provided with numbers and emails if I had any questions, comments or concerns. I would highly recommend this company to anyone having difficulty with their finances.

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    Customer ServiceStaffTransparency

    Reviewed Aug. 16, 2017

    Very kind and respectful. Very knowledgeable and very helpful. Explained all forms in a way that made sense. Answered all of my questions. Gave all contact information for any questions or concerns that I might have. Explained what would be expected from me and what my responsibilities will be.

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    Reviewed Aug. 16, 2017

    The only thing I was bummed at was the fact that they let everything go to a collections company. I was told that they would try to prevent that from happening but it seemed like they waited for it to go to collections before doing anything. Other than that they seem to be negotiating rather quickly now.

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    Customer ServiceStaff

    Reviewed Aug. 16, 2017

    My experience has been great with this company. They have definitely made my life better. I trust them to do what they say will do. And they keep aware of the status is my account. I don't feel like I have to check behind them or deal with phone call.

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    Reviewed Aug. 16, 2017

    VERY SATISFIED client and improvements with my credit score in such little time. They are very persistent in speeding up settlements with my creditors and appreciate their hard efforts to resolve for a better future! I have referred several family, friends, and coworkers to use National Debt Relief's services.

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    Customer ServiceStaffProcessTransparency

    Reviewed Aug. 16, 2017

    Everyone I spoke to seemed very knowledgeable and friendly. They struck a deal with all of my creditors in less time than they had even estimated. They returned E-mails and phone calls promptly. Would definitely recommend them to anyone that is swimming in debt. They explain things in great detail at the start and are there to help you through it through the entire process. Of course, your credit score is affected slightly at beginning, this is also explained.

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    StaffProcess

    Reviewed Aug. 16, 2017

    We are just at the beginning of our relationship. Deion & Armani were extremely nice and informative. Helped me to make a decision about getting started in the process. Hopefully the following communications will go as well. Thank you for all your help.

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    Customer ServiceStaff

    Reviewed Aug. 16, 2017

    From the beginning they were understanding and helped me. After the first call I felt like a big weight was lifted off my shoulder! They work with my budget for payments and keep me informed on my account. I am very thankful and glad I contacted them.

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    PriceStaff

    Reviewed Aug. 16, 2017

    Have done a remarkable job helping us to manage our debt. Faced with huge medical bills we found we could not pay all the credit cards. They helped us lower our balances and reduce our interest. We pay according to my pay schedule - no-monthly. They are the best.

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    Staff

    Reviewed Aug. 16, 2017

    I have been really pleased with your organization. Very easy to reach and friendly. I have had no problems reaching someone to talk to if I have any questions. Overall I would recommend you to anyone. Great job. I also like that my statements are sent in a timely manner.

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    Customer Service

    Reviewed Aug. 16, 2017

    Providing quick response on when debts have been settled in both thru email and telephone announcements. I would like to know if any other further debt has been settled or where my account lies. Please contact me with any further notifications on my account. Thank you.

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    Staff

    Reviewed Aug. 16, 2017

    Great and awesome service. Very helpful and detailed information. Did not feel rushed or pressured. Steven really took his time explaining everything to me and made me feel comfortable. Extremely helpful and would recommend in a heartbeat! Look forward to seeing results.

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    Reviewed Aug. 16, 2017

    Top Notch Company, Makes you feel at ease about your concern with your debt. Always available if you have any questions. Great website that you can check at any time, to see the process of your account. Great company to take care of your debt needs.

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    Customer ServiceStaffProcess

    Reviewed Aug. 16, 2017

    The people there are very nice and professional always! Every time I call or ask questions. They always have the answers. I am very satisfied with the work they have done on my case greatly. I am also glad that I qualified for this program. Thank you so much.

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    Reviewed Aug. 16, 2017

    I know they get my money every month but I would appreciate a monthly statement of what has been paid and how much is left and what creditors are not willing to negotiate. Not sure if they are fighting for me.

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    Process

    Reviewed Aug. 16, 2017

    National Debt Relief makes the whole process very seamless. They help you set up your account and deal with creditors on your behalf. At first it seems scary the whole process but the different counselors are all on the same page. Each situation is different as is each creditor and they understand that.

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    StaffProcessTransparency

    Reviewed Aug. 16, 2017

    The agent was thorough, patient, and forthright in their descriptions of the tasks at hand, and gently walked me through the process of completion. I am thoroughly happy with this process and the company, and feel a definitive sense of relief in taking these actions. Thank you!

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    National Debt Relief Company Information

    Social media:
    Company Name:
    National Debt Relief
    Company Type:
    Private
    Year Founded:
    2009
    Address:
    180 Maiden Lane, 30th Floor
    City:
    New York
    State/Province:
    NY
    Postal Code:
    10038
    Country:
    United States
    Website:
    www.nationaldebtrelief.com

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