How ConsumerAffairs uses cookies

This website utilizes technologies such as cookies to enable essential site functionality, as well as for analytics, personalization, and targeted advertising. To learn more, view the following link:

Disclosures
4x Buyer's Choice Award Winner

National Debt Relief Reviews

Our editorial standards

  • Our editorial team reviews and fact-checks all content before it’s published.
  • We rely on expert input and trusted sources to verify our articles.
  • All articles published must meet our editorial standards and independence policy.

Our review standards

  • Our moderation team evaluates reviews to make sure they meet our guidelines.
  • We require contact information to verify reviews come from real customers.
  • Financial relationships do not influence whether we publish a consumer review.
+2 more
Author picture
Edited by: Amanda Futrell
Author picture
Fact-checked by: Jon Bortin

About National Debt Relief

National Debt Relief is a debt settlement company based in New York. It works on behalf of clients to negotiate lower payoff amounts with creditors, helping people resolve unsecured debt. Most debt settlement plans are completed in 24 to 48 months, and it claims that those who finish the program typically save about 20% after paying the company’s fees, which costs up to 25% of the total enrolled debt. National Debt Relief is available in 45 states and Washington, D.C.

Visit www.nationaldebtrelief.com
Pros
  • Free consultation with debt coach
  • Free debt relief quote
  • Several accreditations
  • Easy enrollment process
Cons
  • Fees can reduce overall savings
  • Not available in all states

National Debt Relief Reviews

Over 50k reviews since 2016

Filter by Rating

  • (51,549)
  • (5,572)
  • (1,370)
  • (601)
  • (517)

Popular Mentions

    Our review standards

    • Our moderation team evaluates reviews to make sure they meet our guidelines.
    • We require contact information to verify reviews come from real customers.
    • Financial relationships do not influence whether we publish a consumer review.
    Top reviews
    • Top reviews
    • Recent
    • Oldest
    • Most helpful

    A link has directed you to this review. Its location on this page may change next time you visit.

    3 featured reviews

    Our review standards

    • Our moderation team evaluates reviews to make sure they meet our guidelines.
    • We require contact information to verify reviews come from real customers.
    • Financial relationships do not influence whether we publish a consumer review.
    Page 254 Reviews 37725 - 37875
    Verified purchase
    Customer ServiceStaffProcessTransparency

    Reviewed April 10, 2018

    Very helpful. Answered questions clearly. Took time to explain process. Very courteous and patient. This was a very positive experience and helped relieve anxiety about the process of paying off debts. Thank you for helping me get out of debt and working on getting out of debt.

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed April 10, 2018

    All good. This is a very good program for the consumer who is having financial hardship. I am looking forward to working with the experts. I am also looking forward to completing this program. It has given me a second chance to get my finances in order, and to enjoy my retirement.

    Thanks for your vote!
    Verified purchase

    Reviewed April 10, 2018

    They promise me results to eliminate my DEBT and within 2 months l got good news that are already getting me out of debt and l'm very excited. The ball is starting to roll and l'm going with it. Thank you so much.

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed April 10, 2018

    I’ve been with them over a year. I’m happy with the 2 deals they’ve made but I hoped to be further along by now. I have 4 more that nothing have been done with. They also don’t ever check in to tell you how it’s going. I mean, not one phone call. I’ve also requested they contact creditors who have now sent me to collections and they haven’t. My sister signed up with them after me and they call her and have settled most of her accounts.

    Thanks for your vote!
    Verified purchase
    StaffProcessTransparency

    Reviewed April 10, 2018

    Just enrolled with NDR and so far it has been a great experience. They are very professional and really detailed in their presentation. I'm very pleased. They explained every detail of the program with me where I can most surely see light at the end of the tunnel.

    Thanks for your vote!
    Verified purchase
    Process

    Reviewed April 10, 2018

    I have had a very good experience with National Debt Relief. They thoroughly assisted me through this process and keep me updated when changes occurred. The system and the process work wonderfully for allow me to get debt free quicker than I could have without their assistance.

    Thanks for your vote!
    Verified purchase
    StaffProcessTransparency

    Reviewed April 10, 2018

    I had a great relationship with NDR. I am very pleased with the quality of service and friendly staff that help me resolve my debt. I appreciate the way program was explained and questions answered. I would recommend National Debt Relief to a friend. The best part about the program is knowing things were getting done and could talk to someone anytime.

    Thanks for your vote!
    Verified purchase

    Reviewed April 10, 2018

    I have never used a program to help me get out of debt but they make you feel at ease when going through the steps on helping you get out of debt. I would definitely recommend this program to other people that need help.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed April 10, 2018

    My experience was they was patient with me. It took me like 2 weeks to make up my mind to do some investigation and Jonathan he was so patient with me. I talked with him the whole time he took his time and tell him and got my report and did all he had to do. I wasn't stressing. I was comfortable and I thank you.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed April 10, 2018

    Went over all subjects in great detail and was very informative, answered many questions before I was even able to ask. I am hoping this program works for me. I am looking forward to becoming out of debt in a shorter period of time, and I will be sure not to get stuck in a rut like this again. Thank you.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed April 10, 2018

    I am very pleased with NDR. They are very easy to work with and get the job done. I would definitely recommend to my friends. They keep you informed of everything that is going on. I am very satisfied with NDR.

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed April 10, 2018

    After months of stress, anxiety and sleepless nights, I can finally breathe. I have been looking into consolidating, but every time ended on a road for a loan that would cover about 50% of my debt. After a lot of prayer... serious, tearful prayer... I woke up yesterday morning, got on the computer and this was the first program I saw and the reviews were outstanding. Later that afternoon my life had been changed, my agent Lia ** was understanding, empathetic and genuinely interested in the events of my life, that got me off track (credit card companies couldn't care any less).

    After my process was completed I felt 5,000 lbs lighter, I could breath deeply, my stress was gone and I had received the biggest blessing... peace. I was able to have my credit cards and my debt placed in the hands of a company that was "going to take care of everything" better than I could, YET I still feel like I have control over my money and decisions. I felt like "I had people on my side" now that was going to handle the credit companies, debt collectors and/or any discrepancies that I couldn't take on. I know this may be a bit much, but it's honestly how I feel... like in the movies when there is a rescue seen by the military or police and the man swoops somebody up and says "everything is ok now, we got you"... I tearfully say "that is exactly how I feel right now!"

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed April 10, 2018

    Excellent Customer Care. Extremely Professional and Exceptional Expertise. Immediate Results. I have been with National Debt Relief for about 3 months now, and I'm already more than pleased with the results. It was a little scary at first--but over time and commitment, National Debt Relief was definitely one the best decisions I ever made. Thank you Guys very much for providing this Service and the Excellent Customer Care that comes with it.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcessTransparency

    Reviewed April 10, 2018

    Mr. ** is very professional and knowledgeable of the process. He was very patient with me as we walked thru the guidelines, making sure that I understood. He made me feel comfortable with my choice of debt relief. I had a great experience with the "welcome call" also. The representative was very distinct with her verbiage and answered questions along the way. I feel that I will be pleased with my decision to do business with your company.

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed April 10, 2018

    They are all courteous and responsible especially when explaining the program and answering questions. They notify on a timely basis when there is a change or when there is a offer. There is never much of a wait when contacting them and they all seem pretty knowledgeable.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed April 10, 2018

    National Debt Relief has given me a sense of relief that there is an end in sight for all of these overwhelming bills. Everyone I've spoken to has been perfectly pleasant and very helpful. I feel as though we are in great hands with National Debt Relief.

    Thanks for your vote!
    Verified purchase
    StaffTransparency

    Reviewed April 10, 2018

    Very thorough and helpful and took the time out to explain everything and handling things with the uttermost professionalism and made me feel very comfortable in these troubling times. Marvo ** was very pleasant and easy to deal with. Made everything smooth and easy.

    Thanks for your vote!
    Verified purchase
    Transparency

    Reviewed April 10, 2018

    My experience has been even good, any questions that I have had have been answered and made very clear to me so that I understand completely. The online services are made very easy to understand and easy to use. I would recommend National Debt Relief to anybody!

    Thanks for your vote!
    Verified purchase

    Reviewed April 10, 2018

    I love that I'm slowly paying things off, but my monthly "deposits" are so large that you guys budgeted me $4 extra per month. That means when I need to make an extra trip out of town because my dad is in the hospital, I can't eat. Your expectations are pretty ridiculous. I postponed several deposits because I couldn't afford them, but then couldn't reduce the payments I can't afford because I had postponed too many. How does that make sense?

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed April 10, 2018

    I've had nothing but a positive experience while dealing with NDR. So far they have resolved 1/2 of my debt. I don't know what I would do without them. I would probably have had to file bankruptcy!! Great job NDR!

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed April 10, 2018

    I am pleased with this one. Now we just 2 more accounts to finish up to wrap this account with. I hope the last 2 accounts get settled as fast as the first one did. Keep up the good work that your team is doing.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed April 10, 2018

    When I initiated the help of NDR at first, I was a little skeptical. So far my experience has been very favorable. The representatives are very easy to work with and my debt is being cleared. Thank you very much!

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcessTransparency

    Reviewed April 10, 2018

    I have a good experience with the National Debt Relief customer service. The representative explain me how the program works. They explain me how the program works and how long it going to take me to be free at loan.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed April 10, 2018

    I have been with this company for about 2 months now and already we have 2 settlements on file. The payments are reasonable and they work with my pay schedule. They don't harass you for additional payments either, which is nice. Every time I've talked with them they have been honest and understanding. It's pretty refreshing to find that in a company.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed April 10, 2018

    I did extensive research for debt relief. I am so happy that I choose to work with National Debt Relief. From the very first call to them I knew right away I was on good hands. Very professional!! All the consultants made sure I fully understood and were all very patient. I can't wait to see results and be able to work to live and save. Not work just to pay bills and live check to check. I Thank you all. I already feel relieved!!!

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed April 10, 2018

    Great so far! I can't wait to have NDR help us with our financial situation. The gentleman who helped us get set up was amazing and everyone seems super well informed and friendly. Thank you for helping us out. Yay.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed April 10, 2018

    Matthew help me and explain step by step everything. He is very good, very patient and glad he was the one that guided me, good communication, very manner, speak clearly, helpful, nice to talk to. Would recommended him to all my friends.

    Thanks for your vote!
    Verified purchase
    StaffProcessTransparency

    Reviewed April 10, 2018

    Everyone I talked to was clear, helpful and nice. The program is excellent to help anyone struggling and I was in need of this support to become debt free. It was fast and easy to set-up. I had all my questions answered. Thank you!

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed April 10, 2018

    At this time I have no concerns with debt relief. I felt they were straightforward and answered all my concerns and questions. If I know someone who needs this help I would recommend you to them. Thank you for your help to become debt free.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed April 10, 2018

    They helped me understand what I was getting involved in and made me comfortable knowing I made the right decision. I will be informed through the entire experience of becoming debt free and back to a comfortable state of mind which is a tremendous relief.

    Thanks for your vote!
    Verified purchase
    Customer ServiceProcess

    Reviewed April 10, 2018

    Excellent Customer Service. Answered every question I had about my debt relief process and made it easy for me to understand what was going. Easy and simple straightforward! Would recommended to anyone struggling with Debt!! So relieved that I'm gonna be debt free sooner than I expected!

    Thanks for your vote!
    Verified purchase
    StaffProcessTransparency

    Reviewed April 10, 2018

    National Debt Relief was very knowledgeable and professional while listening to my needs and concerns. They made me feel very comfortable and confident that I was making the right decision regarding my credit debt. Kyle was very helpful in informing me of how the program works and walked me step by step through the process. When it was all said and done I felt a peace of mind that I haven't felt in a very long time.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcessTransparency

    Reviewed April 10, 2018

    Excellent customer service explained every detail with client. Would highly recommend this company to any friend or family member. They take their time to contact you if you have any questions or concerns. They also explain how the process is going to be and how long it’s going to take.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed April 10, 2018

    I feel bad about the state of my finances and I am not certain that I have done the right thing yet either. However, talking with Tamara ** several times put me in a position to begin to trust and feel good about this decision! Tamara is very confident, knowledgeable, and compassionate but, most of all she is genuine! The jury is still out on this decision and I probably won't have an opinion until I see the program in action and get a look at how adversely my credit score will be affected. At any rate you are folks do a wonderful job getting people going. Thank you.

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed April 10, 2018

    I was with the debt relief program through an attorney, and they took $1,000 a month above from what they were taking but did nothing. I've been trying to do the debt relief for about 7 months and they should’ve gotten off and didn’t call me. National Debt Relief had offers immediately. They did 1% and they wanted me to do a $50 a month, but I told them that if I could do that, I wouldn’t be worried about a thousand checks. So I couldn't do that. Also, they were using my home phone and I told them that I couldn’t use that and but they kept using it. And then, it got staggered off because I am in a debt problem. I want NDR to call my phone and identify themselves as National Debt Relief because I will hang up if I didn't know who they are.

    Also, I had a different negotiator all the time with NDR. I have my granddaughter living here with my great-granddaughter, and I’m trying to take care of her too. So, it has been way too much for me to deal with as I’m 63 years old. Nevertheless, NDR has done some of what they said and they settled one account supposedly with me which was a big deal. But when they originally told me about the $50 and $50,000 return, I told them that I won't do that. They could have $3,000 of my money and so I paid them from that. That’s what I thought they would do, but then they said that I had to put more money in. However, I don’t have any more money. So, they called me back and said that they would do it.

    Thanks for your vote!
    Verified purchase
    StaffProcessTransparency

    Reviewed April 9, 2018

    I was explained everything that was going to happen in great detail. It was explained in a way that was very understandable. And all the representatives I spoke to were very professional and friendly... I was very happy and felt very good about join the program.

    Thanks for your vote!
    Verified purchase
    StaffProcessTransparency

    Reviewed April 9, 2018

    All representatives of NDR were polite, friendly, and informative. The program was explained to me in detail and reiterated to ensure that I understood. They put my mind at ease in knowing that I will be able to be out of debt in the near future.

    Thanks for your vote!
    Verified purchase
    StaffTransparency

    Reviewed April 9, 2018

    It’s been a great experience and hopefully it’s gonna be a great ride. The people in the company are great. They take their time and explain everything and make sure that you’re well taken care of. The company will be saving me over 50% of what I currently owe my creditors and that’s amazing.

    Thanks for your vote!
    Verified purchase
    StaffProcessTransparency

    Reviewed April 9, 2018

    Was well satisfied. I will recommend it to anybody. The staff was very well explained to me and very friendly staff. Thank you for helping me out. It was a pleasure in knowing about this program. I hope it will help others.

    Thanks for your vote!
    Verified purchase

    Reviewed April 9, 2018

    National Debt Relief is a very good way of relieving your debt that is not possible to do on your own. It would take 30 years or more to do it on your own. You can also save a lot of money renegotiating the amount you owe.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed April 9, 2018

    So far so good, I had a great experience on the phone and paperwork is pretty simple and straightforward. I look forward to being debt free!!! Both people I spoke with seem to really care and want to help in this trying process of getting out of the hole. Thank you.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed April 9, 2018

    I came into this whole debt relief full of anxiety and after working closely with the team, I found a suitable plan that works for me and my family that allows me to consolidate my debts and get my financial future back in order.

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed April 9, 2018

    I am waiting for news on how negotiations are going. I did get one email about possible negations, but still have $38,000 left. Thank you in advance for the negotiations. I wish I got monthly overviews. Thank you very much.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed April 9, 2018

    Steven ** and Vanessa ** were amazing with helping me!! I was very overwhelmed when I came to this service, the responsiveness and customer service has been so great, and given me such peace of mind and control over my situation! Thank you so much!

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed April 9, 2018

    Alban and Simon were extremely helpful (and patient) with getting me started on my debt recovery. I was very nervous about how to make ends meet as a single parent. Thank you so much! I couldn’t make it without this help!

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed April 9, 2018

    All the people here were so understanding and very helpful. They lifted a huge weight off my shoulders, thank you so very much! The process was painless and thorough. I couldn’t have asked for a better way to resolve my financial crisis.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed April 9, 2018

    Very kind, understanding and cooperative. Moved quickly to help reach financial security processing our information to include after hours and weekend work. Agency was very customer service oriented and helped us determine how to get out of debt faster for long term security in the future.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed April 9, 2018

    All aspects of service with this company have been satisfactory and very professional. Dealing with the representatives has been married well received, their professionalism is appreciated. I am looking forward to lately entire situation has been resolved. Both companies Global Solutions and National Debt Relief have been very satisfactory.

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed April 9, 2018

    My experience with Tamara was very positive. She is professional and very knowledgeable. Christine was also professional and very pleasant. This program will benefit me tremendously. So much easier when you have that confidence you will get great service when dealing with a program like this.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed April 9, 2018

    The people I've talked to helped me out and describe what is needed and what they had afford. They are so friendly and very kind on explaining and talking to me. They are the one that will help and make things much easier.

    Thanks for your vote!
    Verified purchase
    StaffProcessTransparency

    Reviewed April 9, 2018

    When talking with Tiara **, she gave me a true feeling of understanding. She knew my exact situation and knew how stuck I felt, as she said, "Especially when you're still young." She fully explained the program and everything that I needed to know. I ended the conversation with a truly breathtaking moment of working to be debt free.

    Thanks for your vote!
    Verified purchase
    Transparency

    Reviewed April 9, 2018

    I had a good experience with Jousha and the welcoming Lady which explain everything to me including what I might have to look forward to, especially in the harassing part, and legal litigation support. And I would recommend you to a friend or family member that's going through the same thing I'm going through right now.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed April 9, 2018

    I can’t thank Reggie enough for helping us through this difficult time. He made us feel at ease with our decision to join NDR. Also, I can’t remember the guy's name that gave us welcome call today, but he as well was very professional and empathetic to our situation.

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed April 9, 2018

    The representative that contacted me was both friendly and understanding. He made the process easy and relatively fast. I have only just signed up for the program but if it works as advertised I will be mostly debt free in 45 months. If I did this on my own making minimum payments it would have taken decades. I am excited to get my financial life back in order.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed April 9, 2018

    Everybody is nice and helpful. The call is good and I don't need to wait for a long time. They are very friendly. Every time I call, I speak to different people, that means they have a lot of workers to assist, so the call is answered immediately. That is good.

    Thanks for your vote!
    Verified purchase
    StaffTransparency

    Reviewed April 9, 2018

    Sai ** explained very good and in a friendly manner. Thank you so much for the help. Very straightforward. Compare to the other program site, I choose this one, National Debt Relief, because of their very good reviews. I will recommend NDR to a friend.

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed April 9, 2018

    I needed help very badly and I have found it. I'm looking forward to be able to recommend this program. Thank goodness for the National Debt Relief service and all that you do for people. Very helpful.

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed April 9, 2018

    Today I was very happy with the decision I made. Calling your company to solve my financial problems was the right thing to do. The team was very kind in helping me reach the goals I wanted. Thank you so much for giving me peace of mind and for having so much patience in walking me through the process. I will definitely recommend the program to a friend. I feel that it is the best way to become debt free. Thanks once again.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcess

    Reviewed April 9, 2018

    I was hesitant to make the call, but I'm glad I did. Both Steven and Sherylin were very pleasant and knowledgeable. They did a great job explaining the program to me and answering all my questions. I feel so much better now. Thank you.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed April 9, 2018

    The agent made me feel very comfortable. Being a widow and by myself I’m ok now that I’m in your program and will strive to keep my payments coming to you. She answered all my questions and was very helpful. Thank you for helping me get out of debt.

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed April 9, 2018

    All staff were extremely pleasant, respectful and knowledgeable. During this difficult decision, Mr ** and Mr ** showed professionalism and made us feel at ease. I would definitely recommend this company in the future. Thank you so much for your assistance in this process.

    Thanks for your vote!
    Verified purchase
    ProcessTransparency

    Reviewed April 9, 2018

    The process was very easy to complete. Both Armani and Felicia were informative and explained everything in detail. It will be a great relief to not have this credit card debt anymore. I hope that all creditors will be able to work with NDR. Thank you for your time and patience.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcessTransparency

    Reviewed April 9, 2018

    I was not eligible for a consolidation loan due to my poor credit score so after researching different options and service providers I went with NDR and their debt negotiation program. My very first contact was Tamara and she was GREAT! She explained everything in detail so that I could understand exactly what the program involved. She was so patient and really empathized with my situation. They really are there to help! I was able to enroll ALL OF MY DEBT and not just some of the accounts like other debt relief companies. I believe the fees are all pretty similar amongst these services. What you get from NDR though is amazing customer service.

    After deciding to sign up with Tamara and signing some initial documents (everything was done online! so convenient) I received a personal welcome call the very next morning! from (sorry forgot her name, started with a COR I think). Anyways she called to make triple sure that I understood every aspect and detail of the program which I was signing up for. She was professional, knowledgeable and patient. She was able to answer some questions I had and put me at ease.

    I am now set up online with a personal customer dashboard where I can check the progress and communicate directly with NDR. It really is like they are there holding your hand every step of the way. The whole process took less than 2 days and I feel like I now have a good chance to pay off my debts and repair my credit history. It is still up to me to follow thru, but I feel like I have a team of honest, experienced and smart professionals backing me up and supporting me in my progress. Thank you, NDR!!

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed April 9, 2018

    My daughter told me about this program. I was in over my head with debt due to a hardship. They were so understanding and helpful. I feel like I can breathe again. I feel like I have an advocate to help me through this!!

    Thanks for your vote!
    Verified purchase
    Transparency

    Reviewed April 9, 2018

    I had a very good experience with National Debt Relief. They were courteous and took the time to explain everything. When I had questions they were answered thoroughly. I believe I will be saving a lot of money being in this program.

    Thanks for your vote!
    Verified purchase
    StaffProcessTransparency

    Reviewed April 9, 2018

    Mr. ** was very helpful in assisting me during signing up with the program. He was very professional and he explain every detail about the program to my understanding. I will recommend him to anyone that will have questions about the program. He is very knowledgeable and sounds very compassionate about his job.

    Thanks for your vote!
    Verified purchase
    Process

    Reviewed April 9, 2018

    I'm impressed with National Debt Relief program. They have helped me reduce my debt within months of signing up. Less than 2 year I will be debt free. I surely will tell my friends. Will recommend this program to friends and family.

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed April 9, 2018

    Whenever I called National Debt Relief for information the people I spoke with were friendly, helpful, and informative. They helped walk me through each step of the process and were quick to assure me that they were working on a resolution.

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed April 9, 2018

    Great experience! Calvin and everyone else I spoke with were great. Overall great experience. Would recommend to anyone looking for help. Thanks for the great experience and I look forward to working with you. The entire process was very professional and helpful.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed April 9, 2018

    Service is great. Very easy setup. Answer all questions. Give you all the information you need to make a educated choice. Nice to be able to see a end of debt in sight. They give you number so you know when they are calling. Highly recommend.

    Thanks for your vote!
    Verified purchase

    Reviewed April 9, 2018

    Extremely detailed, thorough, and quick. I was buried in almost $30,000 in debt, which would have taken me close to 30 years to pay off by paying minimums. Now I'll be debt free in under 4 years, which feels incredible! Thank you!

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed April 9, 2018

    From the beginning they were very patient and understanding. They had no problem breaking things down and helping me to understand exactly what I am embarking on and they have done well to ensure that I do not feel like I am taking this on by myself.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed April 9, 2018

    I have just applied and been accepted to participate in your debt relief program. My representative Is MATT - he is reassuring, very informative, easy to talk to, understanding and patient with my questions. I appreciated him very much and hope he remains with your company.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed April 9, 2018

    Presently, due to unexpected unemployment, then was diagnosed with colon cancer and had to have emergency surgery. I had to place my account in forbearance. During which time I was contacted about a settlement negotiation. At first I was told I had enough to move forward with the settlement process, and not to worry with what was in my account. Then within 24 hrs I was then again notified I did not have what was necessary to proceed, and though I hadn't been in forbearance long, It was explained I would have to make multiple deposits to satisfy the Agreement. Now I have more stress on how to make these payments. I wish your representatives were all on the same page. However I do appreciate what NDR has accomplished by way of settling my debts to date. Unfortunately, when my life took a turn for the worse, you kinda dropped the ball on me.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed April 9, 2018

    National Debt Relief is a great company to work with when you are in debt. They keep you notified as to what is going on, they always keep you informed. The company keeps information updated, and always is working with you to resolve issues. They are fantastic! I would recommend this company to anyone who needs help in debt management.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed April 9, 2018

    NDR staff have worked hard for settlements with my creditors, and the results far exceed what I expected. I'm getting out of debt quickly, stress free and saving money. The NDR counselors are courteous, professional and response time is reasonable. I am at peace, knowing NDR has "got my back". Thanks Team NDR.

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed April 9, 2018

    I truly appreciate everyone's assistance with this program. I feel I have asked a lot of questions and truly happy with the responses and appreciate everyone's effort during this time of hardship. Everyone I worked with was very helpful and informative.

    Thanks for your vote!
    Verified purchase
    Customer ServiceTransparency

    Reviewed April 9, 2018

    I had a very satisfying experience. Everyone who helped me explained everything very well and if I had questions they were answered quickly and professionally. I am very very satisfied with my experience with National Debt Relief. Even after I enrolled, everyone was there to make me feel more comfortable and to answer those questions.

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed April 9, 2018

    Great experience, very positive, the staff was quick to get us enrolled with easy to understand instructions every step of the way! I would and already have recommended it to family! This program has given my husband and I a great feeling for the future!

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcess

    Reviewed April 9, 2018

    I was hearing good things about National Debt Relief and so I reached out to them. Their program is doing good for me. They handle all the business and I just say yes to everything they need to know. I just got out of the hospital last night so I wasn’t catching up on everything, but my wife handles the call. NDR handles the business and I leave everything to them. So, when they need to know something, they call. They would tell me that they got a good deal for me and ask if I would accept it or not. Then I would accept it and we would go from there. I also like the lawyer they have for me. However, I only have one problem. They are also handling Wells Fargo and I signed the papers. But then, Wells Fargo is the only one that is giving us the hard way to go. Wells Fargo tried to make a deal with me but I told them that they should talk with NDR. Nevertheless, I’d recommend NDR to anybody needing it.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed April 8, 2018

    I wouldn't ask you all to change a thing. I was so nervous, stressed and scared but after talking to Andrew he assured me things are going to be ok. It a lot to take in but l'm going to be ok. Thank you for helping me.

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed April 8, 2018

    The process was done within a couple of days. The agents were skilled in answering my questions. My first payment went in on time. I would recommend National Debt to anyone before filling chapter 13. Looking forward to the same service in the coming months.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed April 8, 2018

    They did great. Very excite about the work they have done. I will be sure to recommend a friend, family member to get their credit issues resolved through y'all because y'all do excellent work. Y'all care about your customer and y'all let us know what's going on every step of the way.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcessTransparency

    Reviewed April 8, 2018

    I am very pleased with the service of National Debt Relief!! Obviously I'm happy that a company is helping me with the debt I acquired but also the communication is exceptional. Very friendly staff that helps you understand the process. Thank You National Debt Relief!!

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed April 8, 2018

    I answered a automative call regarding a settlement with AMX so I stayed in line to speak with a representative. I had an issue with billing. The representative had such a bad attitude, and was very short to resolve my problem. I had to be transferred to a manager who was very sweet and handled all of my needs. I hope someone will address the sales rep about her attitude and the way she is handling her clientele.

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed April 8, 2018

    I was sad I was over loaning. So, I researched which company is helping out people who have a lot of debt. I saw that National Debt Relief had good reviews. So far, one of my credit cards has been already paid off but the rest of them haven't as of yet. I contacted National Debt Relief in February but the answer was they will still find the accumulating funds to pay off the other credit companies.

    The other credit companies do not have a very large amount for a month. I know these ones are gonna take some time because they're a credit union. Then there's another one that does not have a very big amount and I don’t know why it’s taking so long. Also, National emailed me one time about how to consider a credit union and this wasn’t how we want to contact the union. They asked me which way I was going to pay. I answered but they didn't hear anything about those companies. Nevertheless, my bargaining is not too heavy because I know that National Debt Relief will take care of it.

    Thanks for your vote!
    Verified purchase
    PriceStaff

    Reviewed April 8, 2018

    I had a lot of credit card debt. I then researched a number of different brands online, looked at reviews, and spoke to a couple over the phone. But it looks like to me, based on the reviews and others' experience that National Debt Relief has a better track record. Their pricing came in below as well. It’s in line with expectations in looking across the board at other companies that are within the same industry. National Debt consolidated my debt underneath one plan. Whereas before, I was paying out four or five separate monthly installments. They also reduced the overall cost on a monthly basis by 50%. They did a good job and served me well on a few accounts that were delinquent.

    After working with them, I'm more aware of the kind of percentages you can look at with negotiations with credit card companies, so I went off and negotiated myself. I also know that National Debt has to make money and they’re getting interest. Still, National Debt Relief is a great service and I have recommended them to a couple of other individuals who have similar issues as I had.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcess

    Reviewed April 7, 2018

    Customer services was great, cover every detail, agents were really professional. Thanks for the great service, I do appreciate the time an effort put in this process in order to get me thru a solution to my debt issues.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed April 7, 2018

    The representative that helped me was extremely patient and helpful, I most definitely couldn’t have figured this out without them. It was relatively easy and they helped me step by step. I appreciate their services. Would definitely recommend them to anyone who suffers from debt massive or not.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed April 7, 2018

    Nothing negative to say, all my questions were answer. Very thorough and professional. Spoke clearly and respectfully. He was courteous and prompt, it was a good experience overall. I’m excited to begin this debt relief journey! Thank you so much!

    Thanks for your vote!
    Verified purchase

    Reviewed April 7, 2018

    I had instructed the agency to take the fund out of my account at the end of each month. And it wasn't done when I instructed them to do so I don't have extra money for overdraft fee and I really need to get my credit back in shape.

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed April 7, 2018

    I would highly recommend this company for debt relief assistance. They are both courteous and professional. They work in timely fashion their results are quick and decisive. You are taken step by step thru the process and they make sure that you completely understand the process.

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed April 7, 2018

    I found the agents to be very knowledgeable and patient. They strived to ensure I understood every aspect of the program to eliminate any surprises in the future. I appreciated that. Parts of the program sound a bit scary to tell the truth, but I have confidence that I will be successful in the program. They give you a level of support even before you sign up. That's a good thing. Thank you for your assistance.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed April 7, 2018

    Excellent program to become debt free. The National Debt Relief team have done a great job of negotiating my debt thus far. Four down, and three more to go. Thanks to the team for a job well done so far. I would highly recommend them to friends, and family.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed April 7, 2018

    The representatives seemed to be in a rush to explain the information they were tasked with giving. Making it very confusing and uncomfortable. I would say most people that are making this call are already nervous and unsure about their situation. So the representatives should slow down and give the customer time to absorb it all in. The customer is already stressed so why not help them relax.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed April 7, 2018

    I had credit card debts. National Debt Relief was the first one I saw and the enrollment process was all done over the phone and through the computer. It was quick for someone to get back to me. Normally, they would call me and say that they made a deal with one of the cards. And then, they tell me the amount. They also asked me if I would approve it or not. David, the first guy I ever talked to was helpful and kind. Also, I'm comfortable working with National Debt Relief. They helped me get out of debt with two cards right now and working on the third. I am now doing what I couldn’t do before.

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed April 7, 2018

    So far our experience has been comfortable. The people we have has conversations with have been helpful and compassionate. We tried using a different debt relief company many years ago and it ended up being an uncomfortable experience. This program is informational and easy to understand.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed April 7, 2018

    Diana and everyone else who contacted and worked to help us get enrolled were wonderful. They recognized that this was a difficult decision to make. It can be hard to have to ask for help. But Diana took all time that was needed to answer our questions and provided encouragement when we wanted to talk between ourselves further. Diana and everyone was flexible about calling after we were home from work. The support has been amazing. We are glad to be started on this journey.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcessTransparency

    Reviewed April 7, 2018

    Wow, talk about a positive experience all the way around. Both of the gentlemen I spoke with to get started were both so informing and friendly. It made a very anxious and nerve-racking situation very manageable. My phone dropped the call and I got called back before I could do the same! That’s impressive and made me feel like they actually cared and weren’t just waiting on the next caller. I’m very pleased this far and am very thankful for the easy process! 10 out of 10 would be my rating. I also love that this company is transparent.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed April 7, 2018

    Very informative and willing to work with my issues and help resolve them and helping me on the way to a better credit score and future. This will help me with buying a house and settling debt. Thank you for all your help!

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcess

    Reviewed April 7, 2018

    Staff is knowledgeable and straightforward. The process was surprisingly fast and I didn't have to do any of my own calculations or make any additional calls to my creditors. It was very simple to review and sign all of the documents electronically.

    Thanks for your vote!
    Verified purchase
    StaffProcessTransparency

    Reviewed April 6, 2018

    Everyone I spoke with at National Debt Relief, was very courteous and pleasant to speak with. No one rushed through any steps and made assure I understood the process. Marvin ** explained all the options and steps and answered all my questions, he was very professional. Thank you all so much.

    Thanks for your vote!
    Verified purchase
    Customer ServicePriceStaffProcess

    Reviewed April 6, 2018

    I was amazed at how well the entire debt relief process went. Maryann was extremely professional, efficient and detail oriented. She was able to answer all of my questions and put my mind at ease; hence, lowering my stress level re my financial situation. I highly recommend that others consider working with National Debt Relief if they're in a similar situation as I am. The repayment plan is reasonable, doable and affordable.

    Thanks for your vote!
    Verified purchase
    StaffTransparency

    Reviewed April 6, 2018

    Ricardo was outstanding. He answered my questions and very patient with me. He was polite and explained everything well. Documents were well presented and going over each section was helpful. However, the attorney fees were explained in the Welcome called.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed April 6, 2018

    I truly had a wonderful experience. Everyone was very polite and patient with me. I called several times in one day and someone was available each time. All of the staff had great communication skills and was able to provide detailed explanations!!

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed April 6, 2018

    My experience signing on with National Debt was efficient and timely. It was a difficult decision for me to make and my contact Alban was very knowledgeable and answered all of questions. It is only the beginning of my journey but I feel confident that I chose the best company to help me become debt free.

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed April 6, 2018

    Just signed contract. So much stress already lifted off my shoulders. Dashawn ** was very helpful and answered every question I had. Went into great detail about how the process worked. From first call to last signature took about 3 hrs to complete over a couple days working around my work schedule. There was no hurry up and sign this form. It was very down to earth and at my speed signing. It’s a relief I will have my debt paid off in a couple years instead of 15 years.

    Thanks for your vote!
    Verified purchase
    Customer ServiceTransparency

    Reviewed April 6, 2018

    I want to thank Garrett and Victoria for their patience and great customer service! Everything was explained in detail and they made sure I understood all of the questions. I am happy with the results and look forward to working with you! Thank you!

    Thanks for your vote!
    Verified purchase
    StaffProcessTransparency

    Reviewed April 6, 2018

    Quick, easy, representative explained everything in easy-to-understand terms. Process didn't take as long as expected. Worked with me to get the payment where it fit comfortably into my budget. Would work with them again. Highly recommend this company.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed April 6, 2018

    I am very pleased with my experience with National Debt Relief. The representative was very informative and helpful and help me breeze right through all the information needed to get me enrolled into your program. So far they have taken a huge relief and worry from me. Thank you!

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed April 6, 2018

    Andrew ** did a thorough job of reviewing all the needed information. It was a lot to absorb in a short period of time. Feel confident that this will all work out if I follow his instructions. The last call also went well and was pretty comprehensive. It is, however, a lot of information to absorb and will review the content on my own as well. For now the important thing is to roll over the contact information, phone number and address as far as I can tell.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed April 6, 2018

    Glenn ** - He did a great job help me with all information to get start now. He answered all my questions today. He is A+ work you have. He help me a lot to get my debt relief going and to fix my credit now.

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed April 6, 2018

    Great, very considerate and informative. Very knowledgeable about the program. Helped me do what I needed to do because I'm not smart on paperwork. Very relieved to be able to get help. I will recommend others to this company.

    Thanks for your vote!
    Verified purchase
    Transparency

    Reviewed April 6, 2018

    I honestly thought this type of relief was a scam so I never thought about taking advantage of it. After incurring debt from a previous marriage, this is going to help a lot in making sure that I become financially stable. Steven ** was extremely helpful and explained everything perfectly. Thank you.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed April 6, 2018

    I have a great experience with everyone involved in National Debt Relief. Anthony ** and the girl who helped me afterwards were both wonderful! Everyone was very helpful. It's such a relief to not worry about my debt. I would recommend National Debt Relief to anyone with worries regarding their debt.

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed April 6, 2018

    As an employee and now client, it was great to see the process from the other side. The service I received from my enrollment reps to my underwriter, were not minimized or skimped on just because. I was given the same level of excellent service that any client should expect and I am glad for it! Thank you for helping me to take these steps in achieving my goal of financial freedom!

    Thanks for your vote!
    Verified purchase

    Reviewed April 6, 2018

    After being unable to make payments on multiple accounts that were out of control, National Debt Relief got me settlements at a much more manageable number. They did all of the negotiating and took a lot of stress off me.

    Thanks for your vote!
    Verified purchase
    Process

    Reviewed April 6, 2018

    Generally very positive or a very negative subject. The process is sufficiently unfamiliar and complicated that it might easily be misunderstood or not completed simply because of its nature. To the degree that one can be comfortable I think this approach is successful.

    Thanks for your vote!
    Verified purchase

    Reviewed April 6, 2018

    They quote you how much to pay each month and they say it is to cover what you will pay to settle your debt. When you say, "Will there be more fees," they say no. But when they negotiate your settlement they want more to process the settlement. Buyer beware, this is kind of shady how they lie. When you pay your monthly payment that should be it. I am looking into changing companies. I know other debt negotiating companies do not charge an extra fee for the settlement.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed April 6, 2018

    The sign-up process was amazing. Obviously this was a HUGE decision for my husband and I to make for our family and we definitely had our doubts after reading some of the reviews and talking to others who had gone with the debt relief option, but didn't use National Debt Relief. We had already signed the contract and this made us feel a bit un-easy. However, I expressed these concerns to the representative who originally assisted us in signing up, and he responded within 24 hours and even called me personally to discuss my concerns and put me back at ease. This made me feel comfortable knowing that he didn't just sign us up and move on to the next. He actually handled my email personally and wanted to make sure that we were comfortable with our decision. The Welcome Call was also very informative and helpful. I look forward to being debt free and hope that I can continue on that path moving forward.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed April 6, 2018

    Both people I spoke with were very clear with their information. They both seem to be true advocates for consumers. Again very informative, very clear, very friendly and sometimes even humorous... Diana has been working with me for some time now and has been very patient with my crazy schedule in regards to phone calls and playing phone tag.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed April 6, 2018

    Thanks for been wonderful, that was a nice experience; the people that help me was very nice and answer all the question. I have to thank the people that recommended your company to me, I called many companies without no results. Thanks again.

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed April 6, 2018

    They go above and beyond explaining their program to you and want to answer all of your questions. They leave you with no doubt when you decide this is what you've been waiting for years. Give them a call and have all your questions answered once and for all. You're one step closer to becoming debt free when you do!

    Thanks for your vote!
    Verified purchase

    Reviewed April 6, 2018

    So far, so good, very professional, very prompt, very user friendly. Never been through one of these, heard good and bad stories, this company has good reviews, hope I can say the same at the end of the program. Thank you.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed April 6, 2018

    The callback I received this morning was very good and didn't thank you enough. I hope this goes smoothly and I can add more money to resolve this debt in as little time as possible. I don't like being in debt, and I shouldn't have let myself do this out of handling my money, I'm a disabled vet and live on a set income, so thanks very much for the help you're providing and thank you for the gentleman who talk with me over the papers to sign. Thanks.

    Thanks for your vote!
    Verified purchase
    Transparency

    Reviewed April 6, 2018

    National Debt Relief is negotiating my debts to reduce the interest rates to be paid by me. The team went out of their way to explain every detail of what they do, how I was to repay and how this project will affect my credit rating. Their effort, so far, has been splendid.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed April 6, 2018

    National Debt Relief has help me get back on track and getting debt free faster. They do a real good job on getting you the best deal. I recommend National Debt Relief to anyone. They do an awesome job. Thank you NDR.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed April 6, 2018

    They have been so kind and understanding of my situation. Very helpful and explains everything to me. I would definitely recommend this company to anyone who is in financial strains. Thanks Micah for all your help. You have definitely given me a light at the end of the tunnel.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed April 6, 2018

    Armani, Vanessa, and Brandon were very helpful, articulate and thorough. They answered all of my questions and even anticipated some of them. I look forward to working with them to completely reach my goals in a timely and complete manner in as short as possible.

    Thanks for your vote!
    Verified purchase
    StaffTransparency

    Reviewed April 6, 2018

    All my questions were answered and the representative was very kind and helpful. They walked me through every form and the way that I needed to sign the eforms. I would highly recommend this company to anyone needing help with their debt.

    Thanks for your vote!
    Verified purchase
    PriceStaffProcess

    Reviewed April 6, 2018

    We are so grateful, and amazed at how low our debts has decreased since entering into the program. We never thought that it would be possible to combine these amounts into one monthly payment. The Legal team and negotiations have been nothing but success. We are confident that they are working in our best interest to lower these debts on our behalf. We already have 3 debts squared away and it’s only been 6 months. Thank you!

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed April 6, 2018

    The agents I spoke with were patient, understanding, and knowledgeable. The experience that they gave me will make it so much easier to recommend them to friends, if needed. The company has put my anxiety at ease and I hope it works for me.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed April 6, 2018

    This has been a fantastic experience, friendly customer service and they work quick to settle debt. I would refer anyone to National Debt. In fact my daughter and son in law just joined and they are very happy with the service too.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed April 6, 2018

    So far after National Debt Relief in the past 6 months has been the easiest and safest secure option to help with cleaning up my debt. Very friendly customer service who make you feel safe with their guidance. This was the best option for my situation.

    Thanks for your vote!
    Verified purchase

    Reviewed April 6, 2018

    I am very satisfied with my experience with National Debt Relief. They settled my accounts at a fraction of what I owed my creditors. All the settlements were made in a timely manner and I am now completely debt free. I highly recommend National Debt Relief to get out of debt.

    Thanks for your vote!
    Verified purchase
    ProcessTransparency

    Reviewed April 6, 2018

    Carter ** was very helpful and explained the entire process to me in depth from beginning to end. I glad that they will be there for me throughout the entire process to help with any question or concerns. I will recommend National Debt Relief to all my friends & family.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed April 6, 2018

    Quick and easy. Great customer care! They helped my husband and I get out of debt and be able to one day buy our forever home. I really happy they called. They helped me and my husband and beared with us as we never have done anything like this before. Almost too good to be true.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed April 6, 2018

    NDR works very hard and fast to resolve any issues you have. They get great settlements quickly and accurately. Awesome team members that help with whatever your needs are. They have resolved 2 of my accounts in less than 6 months time.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed April 6, 2018

    I was very pleased to receive the email that one of my creditors agreed to a settlement. I am pleased with National Debt Relief. I am looking forward for more of my creditors to make settlement agreements. Cheers to the NDR team, you did a great job.

    Updated 04/26/18: I am very pleased with the speed in getting the verbal Settlement Offers, seems it was just a few weeks ago I received notice of an Settlement Offer; today I received another notice of an Offer. Great job National Debt Relief! You really are experts at getting things done.

    Thanks for your vote!
    Verified purchase
    StaffTransparency

    Reviewed April 6, 2018

    We were impressed with how they help us get started towards a better future. This was an easy process to set up our program and get approved. Frank and James were great. They explained everything very well and we were able to make the best choice for our family.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed April 6, 2018

    I am new to this company and they have been very helpful and they are getting me in the direction I need to be in. They always are respectful and answer any questions I may have. I would definitely recommend them.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed April 6, 2018

    First day, I think I accomplished a lot. I had all of my questions answered with respect and sincerity. The people I spoke to were very knowledgeable and helped me understand things when I didn't. Marvo was extremely helpful and got back to me in a timely manner. The lady I spoke to for my welcome package explained everything well, however she spoke extremely fast.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed April 6, 2018

    Robert ** was so awesome, he was able to help me so I be relieved from stressful debt. I really had an awesome experience with you! Thank you so much and I really appreciate how you treat your clients! It’s my pleasure to be with you!

    Thanks for your vote!
    Verified purchase
    Customer ServiceTransparency

    Reviewed April 6, 2018

    Arthur ** was amazing, extremely patient and clear, never pushing me into enrolling, let me come back on my own when I was ready. Which happened to be over 2 months after my first call. I hope to wish I had done it sooner.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed April 6, 2018

    The young lady did a great job. The plan was described in detail and she answered all my questions. She was articulate and spoke loud and clear. The company followed up with emails to confirm everything we spoke about. So far so good!!

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed April 6, 2018

    Chris ** was the rep that helped us and he was extremely helpful and knowledgeable. He answered all of my questions, before I even had a chance to ask them, and put all of my husband's concerns at ease. My husband and I are both excited to work with Chris and his team to get out of debt.

    Thanks for your vote!
    Verified purchase
    Transparency

    Reviewed April 6, 2018

    It was a very good experience because everything was explain very well and clear to me. They made sure I was able to understand what they were talking about. They guided me with every question I had and guided me thru the documents and made it very easy.

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed April 6, 2018

    Someone recommended me to National Debt Relief and I had my niece research it, and she told me that their ratings were high. The enrollment process was fairly reasonable. It took some time to get everything together but it was okay. NDR is the one fighting off the creditors and they get the payoff amount. Then, they call me to see if I agree with what they are negotiating for. They told me to let them know if I was not happy with a settlement. Working with them is a plus because I don’t have any credit card to use. I just use my cash and what I don’t have, I leave alone. Based on the payoff amount for the bills and in reference to the benefits, the return on their percentage was a bit costly. Also, they could let me know how far I am into the program and what my balance is in six months, just to give me a little update as to where I’m at. I’m supposed to be in a two and a half to three-year program and I’m probably about a year and a half into it.

    Also, I had one debt that NDR did not have on my credit consolidation list and they told me that I had to have the creditor call in. So, I called that creditor to tell them to touch base with NDR. I just need to find out from NDR if they were able to get in touch with this last creditor as I don’t know if that was done. I need to know because I offered to pay that creditor off myself and NDR told me not to because other accounts that are linked with them are included in the program. I don’t want it lingering outside and I don’t want any other credit card bills different to National Debt Relief.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed April 6, 2018

    I lost my job and have had difficulty in meeting my bills. It finally got to a point that I had to do something and I saw the NDR advertisement. I called them and then went from there. They're trying to lower the debt and negotiating with the vendors to hopefully settle for something less. The first person that I spoke with was Elizabeth and I found her to be very helpful. Of course, when I made that initial call, I got so much information so I was a bit overwhelmed. It was a lot to absorb at one time because I had never had this issue in my life. But I decided to go ahead and proceed with things. I provided all of the information about the credit cards.

    I came away with a positive feeling and I’m glad I’ve done this. But again, I had to call back because I couldn’t remember everything that was said initially. It was sort of hard to come up with how much do I spend on this and that and I didn’t have it calculated in front of me. And I think I misjudged because when my payments were established, two payments a month, I was finding that it was very hard to make payments. And I still do because my insurances have gone up, my rent and electric have gone up. I call them and let them know when there are changes in my income.

    I’m bound and determined to get this present vendor paid off no matter what it takes. I have to borrow money and a payment should have come out this morning. There have been times that I’ve had to call and let them know that I’m not going to have this money. They have worked with me in skipping a payment. But I realized, it really hurts me in the long run but I have no other choice. If I don’t have the money, I don’t have it. I’d rather be upfront about it than let NDR draft or attempt to make a draft and then the funds are not there. Every time I’ve called them, I will say that I’ve been very impressed with each representative I’ve spoken to. Except for one time, one of the reps was not a very pleasant person to speak with.

    I've been in the program for a year now. One of the cards has been completed. That payment is finished, and I’m into the second one. I’m trying to get through this present creditor right now. Sometimes it seems like the fees are high and sometimes when that big payment is drafted and then I saw that it went to a fee, instead of the payment on the card, it’s a little disheartening. But I would like to get to a point where I can negotiate some type of payment. And I’ve expressed this to them, that’s why I call in any change to my income because as they are negotiating for me, they need to realize that when I make these two payments each month, I have nothing to live on, and that’s scary. Nevertheless, when I log in and go into the account, I see that NDR is continuing to negotiate. They always call me when something is final and has been agreed upon.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed April 5, 2018

    Great customer service, they were very helpful and very easy to understand the situation. They were willing to explain everything so I may understand it. If I could recommend anyone who is looking for help to get back on track it would be this.

    Thanks for your vote!
    Loading more reviews...

    National Debt Relief Company Information

    Social media:
    Company Name:
    National Debt Relief
    Company Type:
    Private
    Year Founded:
    2009
    Address:
    180 Maiden Lane, Ste. 2800
    City:
    New York
    State/Province:
    NY
    Postal Code:
    10038
    Country:
    United States
    Website:
    www.nationaldebtrelief.com

    Media

    VIDEOS & IMAGES