National Debt Relief Reviews
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About National Debt Relief
National Debt Relief is one of the largest debt settlement companies in the U.S. Founded in 2009, National Debt Relief negotiates with creditors to reduce how much you owe on unsecured debts such as credit cards, personal loans, medical bills, private student loans and collections. It offers personalized plans to help you resolve debt, along with support from dedicated debt specialists.
- Free consultation with debt coach
- Free debt relief quote
- Numerous accreditations
- Professional and responsive customer support
- Easy enrollment process
- Fees can reduce overall savings
- Not available in all states
National Debt Relief Reviews
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Reviewed Aug. 22, 2017
I had a very positive experience with National Debt Relief. They were knowledgeable, pleasant, and always reassuring when I called Customer Service. NDR was always on top of each situation that I was concerned about, and made me feel at ease. From my personal experience, I would definitely recommend them to others.
Reviewed Aug. 22, 2017
I highly recommend them. They made settlements with my credit card companies that I could not never done. I am debt free and it feels great. Always received phones calls with lots of updates on my account. I have told all of my family and friends.
Reviewed Aug. 22, 2017
The service they have provided thus far has been excellent. When you call they are knowledgeable and answer your questions intelligently. The services have eased my stress level from day one. I have no doubt that this will continue throughout the process!
Reviewed Aug. 22, 2017
I was very pleased with the process. We shall see if we run into any problems with the negotiations with any of my debt. The people who helped me were very helpful and patient. Would recommend to friend and families.
Reviewed Aug. 22, 2017
Such a professional and friendly company. Has put debt consolidation at ease. I wouldn't recommend anyone else. Great staff. Better state of mind when dealing with such a stressful topic. I am also a fan of their client portal, you can check it any time.
Reviewed Aug. 22, 2017
This is the best program to get into, to relieve your debt... I finished the program early because I put in extra money monthly... They are very patient, helpful and professional and whenever I called, they took time with answering my questions... and any changes made to your situation, they called... I cannot thank them, enough...
Reviewed Aug. 22, 2017
I started the program with over $15,000 in credit card debt and paid it off over 3 years. I have been completely debt free for 1 year now. Most of my debt was accumulated over the course of college and the first year or two in the work force. This program allowed me to pay back my debt and not completely ruin my credit like bankruptcy would have. I was impressed with how easy this program was too. They do all the hard work for you. You don't have to field credit card collection calls anymore. They simply call you when they've reached a resolution and allow you to accept or refuse it.
My only complaint was that I went through a divorce in the early days of starting this program. My ex-husband had been the one to set up the account so his name was primary even though the majority of the debt had been mine before the marriage. We agreed that I would take over the payment of this program after the divorce. Because his name was primary it made it rather difficult to change anything. Other than that I had a positive experience.
Reviewed Aug. 22, 2017
Always helpful and willing to answer all my questions. All staff are knowledgeable. The entire process is very well explained and documented. I was very hesitant to start this process but they were so helpful every step of the way. I would recommend them to my friends and family.
Reviewed Aug. 22, 2017
Overall it was a good experience. It is a lot to take in on the first interview. After I read your booklet you sent me, and a few calls to you I felt more at ease. All the people I talked to were extremely courteous, and helpful. I feel comfortable with NDR handling my case.
Reviewed Aug. 22, 2017
I was very satisfied with my experience with this company from beginning to end. I appreciate the frequent check ups and how thorough each representative was while handling my specific needs. This company was perfect for the situation that I was in and I would definitely recommend this service to someone else.
Reviewed Aug. 22, 2017
These guys are the bomb! I always had a courteous person on the line when I needed to talk with them. They helped me get rid of 6 huge credit card debts and it took awhile, but after all is said and done it was a great feeling to be done with the mountain of debt I had created for myself. My job of course, would never have provided the funds to get it done. Without their help, I would still be struggling.
Reviewed Aug. 22, 2017
National Debt Relief is doing a great job. They continually keep me informed of my accounts, my settlements and I am appreciative. Their representatives are courteous and are able to answer any questions that I may have. I am grateful for all the work that they do. They are doing an awesome job.
Reviewed Aug. 22, 2017
Great customer service, provides an amazing service that saved me money, have recommended to friends time and time again who are considering a consolidation loan or even bankruptcy. Saved at least 50% after negotiations and, whereas my credit score dipped at first (as is normal), my score had recovered and improved before I even finished making my payments. Anyone struggling with maxed out credit cards should consider.
Reviewed Aug. 22, 2017
I want to give credit to Max ** for being one of the most helpful persons I have ever spoken to on the phone for any reason. He knows his material 100% and is very knowledgeable regarding any and all questions. The next person I spoke to for finalizing the paper work was a complete opposite of Mr. **.
Reviewed Aug. 22, 2017
Great service. Fantastic customer service. Very professional, compassionate, and caring. When you're dealing with such a stressful issue in your life, it is outstanding to find an organization that cares about you and helping you get your finances in order. Every single person I spoke to was absolutely great. I highly recommend their services.
Reviewed Aug. 22, 2017
I was so struggle and have a hard time to pay all the bills. Now with this program that I just got are very helpful. I would recommend this to all of my friends and families. Now that I got this... I do not have to worry all my creditors to be calling me all day. I'm in now living so peace and calm. Thanks.
Reviewed Aug. 22, 2017
Still receiving bills. I haven't heard any response from the person who assisted me with starting this program. Sent an email. Still waiting for an answer. This concerns me because I'm paying this company and the companies I signed up for to get help.
Reviewed Aug. 22, 2017
Very helpful people that made me feel confident with my decision to get out of debt. I was given the information that allowed me to make this important decision. I felt that they were and will be there for me throughout this process. Now I feel much better and a huge weight off my shoulders with getting out of debt. Thank you.
Reviewed Aug. 22, 2017
National Debt Relief has been a complete life saver for me! I was drowning in debt and I didn't know what I was going to do. I've never regretted this program for one second! I highly recommend it to anyone who is struggling with financial problems! You'll never regret it!
Reviewed Aug. 22, 2017
This program has been a great help during this difficult time. The staff is professional and responds quickly to questions. They are with you every step of the way which gives you the confidence you need to make the decision to use a program like this to resolve credit issues. I would definitely recommend this program to anybody out there needing credit assistance.
Reviewed Aug. 22, 2017
Just started program but so far so good! Started program 2 months ago and settled one account so far! One down many more to go! Looking forward to good results! My husband lost 25 % of his income and I was taking care of our elderly parents for several years. They have moved on and I lost that income also. We felt overwhelmed and smothering in debt! Paying for groceries and utilities with credit cards for about 4 years... Could not continue on that path... Needed relief so contacted National Debt Relief now we can sleep at night!
Reviewed Aug. 22, 2017
Thank you for making my life a little more simple in these processes. We still have a way to go. I will feel more at ease when the creditors are contacted. And accept the offers so we can pay them off. I'm sure God has sent me to you. Again thank you.
Reviewed Aug. 22, 2017
They knew what they were talking about, what course of action was best for our situation and was done quickly. They followed up with email and phone calls, gave us all the information we needed to proceed with creditors and made us feel at ease.
Reviewed Aug. 22, 2017
My husband and I have been drowning! We pay minimums every month but are literally left with NOTHING. NDR is really helping to let us breathe again and work to get out of debt, and never turn back. Our initial contact with Katie was so helpful! She answered SO many questions. I think I can count at least 20 emails back and fourth of me just asking questions. She really helped us realize this may not be such a bad decision. Our contact with the young man from the welcome call; he was so very informative and precise and made sure we understood every thing he had to say. Definitely a great team.
Reviewed Aug. 22, 2017
I Do what they say they will do! Saving me thousands of dollars by consolidating my debt, and negotiating with my creditors. I am glad I decided to take this step to financial freedom. I am a very satisfied client!
Reviewed Aug. 22, 2017
Most settlements were over what they said they would be and when cc company's want to sue me for money they charged me extra 200 dollars for paperwork to sent to court. Then they settled with cc company right after I paid. They did this 2 times.
Reviewed Aug. 22, 2017
I had an awesome experience with National Debt Relief. I was skeptical at first about how this would be achieved but the end results were fantastic. Everything they said would happen, did happen. There were no surprise or hidden fees, and I was still able to live my normal life during the whole process. I would recommend anyone in a situation where their debt seems out of control to at least give them a call.
Reviewed Aug. 22, 2017
Greg ** contacted me after I made first inquiry. His candor and professionalism was of the highest level. I work at a National Cemetery and work closely with grieving families to include the families of service members who have fallen in combat. With that said when I tip my hat at Greg **, it is important to know the perspective I have professionally to know where this compliment is coming from.
The gentleman I spoke during the welcome call was very informative and professional, very nice man, unfortunately the man had a long name that I did not remember. I was very reluctant to pick up the phone, my choice to move forward depended solely how I was going to be treated by the person on the phone, Greg is a tremendous asset to your company and a very empathetic human being. I appreciate the help and God bless all of your staff for helping people who are jammed up like me. I send peace and love to all your families.
Reviewed Aug. 22, 2017
I felt good in the hands of the people at National Debt Relief. They answered every question, and pleasant to talk with. I feel so much better and I am debt free from all the work they did. All in all they made my experience with debt much easier for me.
Reviewed Aug. 22, 2017
The program is awesome for paying back your debts. NDR negotiates with the creditors on your behalf to reduce some of the interest etc. so that getting out of debt is more attainable. This is my second go around and they added some new fees but overall 5 stars!
Reviewed Aug. 22, 2017
I felt very comfortable with the debt counselors. It made for a pleasant experience. The debt counselors took the time to explain the plan to me and even after the initial calls were made I knew they would be there for me if I had any more questions. Thank you.
Reviewed Aug. 22, 2017
My bill collectors keep calling and they say you guys need to call them!!! But you haven't!!! All have your name and number but all companies say that you guys NEED TO CALL THEM AND YOU HAVEN'T!!! Why??? PLEASE CALL THEM!!! PLEASE CALL THEM!!! PLEASE CALL THEM SO THEY STOP CALLING ME 5 times a day!!! Please contact the companies my wife, Mary and I, Robert ** stop getting all the phone calls! Each company says that you guys need to call them!!! Please call them!
Reviewed Aug. 22, 2017
My customer service rep was very, professional, and helpful. It was nice to feel like I had a "friend" helping and not a "collector". No judgment, just exceptional and timely service. Even when I was not sure what to do, she helped me find a way!
Reviewed Aug. 22, 2017
From the first call I made to start my debt relief I felt relief. I was answered all my questions I had and the customer service advisor was great. I indeed recommended to a friend and she herself also join the relief of debt. From the timeframe I was given that I would be debt free actually was even sooner. Great company.
Reviewed Aug. 22, 2017
NDR Is only interested in what money they are going to make. With that aside, I am one of their clients which I do not feel that way. I feel more like I am indebted to them. I have went to recording my conversations on how they treat me anyway. They make a deal with the debtor and expect you to come up with the money to cover their deal. I came to NDR because I was unable met the obligations I made after income changes. Up to this point every thing NDR has saved me as they strongly indicate, I have giving to NDR in fees and other things they want me to do as sending Registered letters. I do not work for NDR, I asked for their help because they stated to deal with and help get you out of debt quicker. It has went from Approx. 3 yrs. to maybe 5 yrs. Am I happy? NO!
Reviewed Aug. 22, 2017
The person was clear on what was happening with settlement. He was polite and made sure I understood was required to settle. Thank you for updating me on this matter. I understand additional funds would be required and he split them up for me and explained exactly when they would be required.
Reviewed Aug. 22, 2017
When I first applied to the program I asked if there will be any settlement or monthly fees, the representative said only a $9.99 monthly fee, no additional costs. I was supposed to pay only $9,800 for my $20,000 debt which in reality, I ended up paying close to $15,000 because National Debt Relief was pocketing settlement fees that I was not aware of! My best advice is call the credit card companies yourself and negotiate. All companies will settle for half of the debt owed and they will close your account to avoid additional interest fees AND will give you a 6 month payment plan. Which is exactly what National Debt Relief EXCEPT they charged $500-$600 per settlement. Save yourself the money and consolidate yourself. I'm very disappointed with them and will NEVER recommend it to anyone.
Reviewed Aug. 22, 2017
While I would always first recommend that someone pay off their debt if they can on their own, when push comes to shove, and if they literally cannot make their payments and their creditors won't work with them, then my experience with NDR would have me recommend them. A divorce left me high and dry with a stack of unsecured debt, and I literally did not earn enough money (working 3 jobs) to make all the payments - nonetheless eat or have gas to get to work.
I was trying for a higher paying job, but that wasn't happening overnight. My biggest debts and highest payments flat out refused to work with me to get the payments manageable - so, I ended up turning to NDR. Their customer service was always excellent, and they were about the only caller I didn't cringe at the thought of talking to them. It's not ideal and will still take you years to recover from debt consolidation, BUT, if your circumstances dictate it, and you have no other options, NDR is who I would recommend.
Reviewed Aug. 22, 2017
Joshua ** was really good explaining in detail what I needed to do and the welcome call sealed my doubts. I was looking for a way to relief my debts and I found it here. The service is excellent and I am really excited to see how NDR will help me solve my financial problems.
Reviewed Aug. 22, 2017
My experience has been professional. Every person I have spoken to have been knowledgeable and kind. I wish I had done this a long time ago. I care about my debt. My family experience a hardship. Feeling hopeless afraid we would have to file bankruptcy scared me so. My husband and I have always had very good credit. When we found this company it took a lot of pressure off of us. We are very Thankful!!!
Reviewed Aug. 22, 2017
I wasn't too happy with my experience with them, I was in almost a 4 year program with them. In 7 or 8 months they only resolved 1 account, and although the account was resolved for about $7000 less than what it was they charged me more than it cost to resolve to the account. This was also one of my higher accounts, so I'm confused on why they didn't resolve my lower accounts before working on the higher ones. I had about 8 different things in there and they could have resolved 3 or 4 little things during that time compared to that 1 item. I ended up deciding to file bankruptcy. That was a personal choice that I felt was better for myself.
Reviewed Aug. 22, 2017
All is going good except for two creditors whom I have to keep on call block. They keep calling all day long so therefore I keep on call block. Most are complying with my wishes. I am having to get used to arranging my other bills along with the money coming out of my bank account.
Reviewed Aug. 22, 2017
I have just started but I feel with their help. It will be good. They are very patient and helpful. I’m glad to have found National Debt Relief. If you need help with bills I would go to them. Very understanding. If they can deal with me they can deal with anyone.
Reviewed Aug. 22, 2017
Your representative, Michelle ** was very helpful and patient with us. Over several days, she answered all of our questions succinctly and made the unfamiliar process almost painless. I am much relieved to find that there can be a solution to our debt problems.
Reviewed Aug. 22, 2017
Was unsure if this would help me at the time. Staff was outstanding, we set out a plan with an estimate number of months for completion. Was able to complete sooner than expected and my credit score just continues to go up. Best choice for me.
Reviewed Aug. 22, 2017
I'm happy with my experience. My debts were settled quickly. Sometimes the communication with the customer service agents could have been better, but overall I very happy that I chose NDR to settle my debts. I would definitely recommend them to anyone drowning in debt.
Reviewed Aug. 22, 2017
I was very nervous when taking the first step of getting out of debt. I did a lot of research before reaching out to NDR. I could not of been more happier with the service I received. Not only did they reassure me that this is a step in the right direction, but they also took care of everything for me. Thank you NDR.
Reviewed Aug. 22, 2017
Very pleased... Like the seamless. Only would like more information on the progress of certain accounts... Appreciate the opportunity to tell you... I have received some phone calls asking me... Kinda scared about some of my accounts being written off and sold to other companies.
Reviewed Aug. 22, 2017
When I reached out to National Debt Relief, they were very informative as to how they could help me consolidate my outstanding debts. Once a personalized plan was made up for me I received very clear documents and emails with all of the information and phone numbers I will need while I am in the program. Anytime I had questions or concerns it was very easy to reach a representative to help me.
Reviewed Aug. 22, 2017
Our experience at this point has been nothing but positive. We felt like we were drowning and not sure how we were going to make it. We know we have a long road but the benefits will be there in the end. We look forward to being out of debt and cannot thank Chris and Mona enough for all their assistance.
Reviewed Aug. 22, 2017
I heard about this company via the radio and thought about giving them a try before I contacted my bank for relief. They were fast and ensured that I was taken care of. I am greatly pleased at their prompt service and friendly team.
Reviewed Aug. 22, 2017
One creditor down, one more to go. I'm shocked at what the settlement agreement was for the first creditor, a fraction of what I owed. I have to say, I was a little skeptical and leery, always concerned about being taken for a ride but National Debt Relief has proven legit. I'm looking forward to taking care of the last creditor, breathing a sigh of relief and rebuilding.
Reviewed Aug. 22, 2017
Too early to make a call at this point however I would like to see them reach out to the creditors so they will know we are working on this but I do understand that I am not the expert and I am putting my trust in the company I selected to get me through this matter.
Reviewed Aug. 22, 2017
Being in debt is stressful and National Debt Relief made getting out simple and easy. It is hard to trust (or admit you are overwhelmed); however, NDR made it possible to trust again. I have recommended NDR to friends and family to show you can get out of debt without bankruptcy. No one wants to be in stressful position where you cannot pay what you promised your lenders/creditors; but, life happens and I needed help. Thank you for all you do, National Debt Relief! You are amazing...
Reviewed Aug. 22, 2017
Absolutely fantastic company to work with to help consolidate and eradicate debt. Kind, knowledgeable personnel. Always someone to talk to via phone, timely emails as well as mail correspondence. Referred to many friends for debt consolidation. Helped me feel secure and confident and that I wasnt being "played" in any way. Continued contact after program ended was unexpected but welcomed. Still receive contact if any of the help is needed, but it is not bothersome or unwarranted.
Reviewed Aug. 22, 2017
At a very stressful financial time for me, the staff of NDR were kind, understanding, helpful, knowledgeable and friendly. My questions were answered right away, no matter what they were. I was kept informed through the whole process. I would recommend them to anyone going through any financial issues.
Reviewed Aug. 22, 2017
I dont like that you have to get your account saved up to correspond with your creditors! I think even though you have the option that you can pay more that it should be mandatory! So far all my creditors tell me that they dont accept the debt relief but that they WILL ruin my credit. They are correct on that part anyway!
Reviewed Aug. 22, 2017
The credit cards that were supposed to be taken care of are constantly calling me!!! Why? I thought you were supposed to take care of that. They call 4 and 5 times a day, and complain they haven't received a payment. I try to explain I turned my bills over to you.
Reviewed Aug. 22, 2017
Awesome experience. Looking forward to starting and completing the program. Everyone was very helpful and gave me full faith in the program. It is a huge relief to know there is a program available that will help us in getting out of debt. I will be recommending your company to everyone.
Reviewed Aug. 22, 2017
So far, everything is going smoothly. I will need more time to give an honest evaluation of this service, but I am pleased at this point. If everything goes as I expect, this service will be a godsend; I would never have been able to pay off my credit cards with the interest involved.
Reviewed Aug. 22, 2017
Good experience so far with National Debt Relief. No complaints so far. I would refer anyone looking to work on the debt to them. They provide great communication when it comes to your account and updating you on any information before submitting.
Reviewed Aug. 22, 2017
The enrollment advisor was great and efficient. When I was thinking about canceling I called in and spoke to someone that explained the program even better. He explained that the program is going to free you from debt. They reach out to your lenders to settle on a reduced amount.
Reviewed Aug. 22, 2017
I would like to say what a privilege it has been to work with this firm. I contacted them a while back and explained how my work life had been cut drastically. They reviewed my file and could see my efforts to pay not just minimum payments but double on my credit cards. With the high percentage rates on the few cards I had. Followed by my cut in pay, I was slowly getting behind. From the very beginning everyone has been polite, understanding and courteous. This is an exceptional quality. Thank you.
Reviewed Aug. 22, 2017
So far the experience is great, they work fast, and I feel at ease about my situation! Couldn't have picked a better agency for this. I have had 2 settlements in less than 2 months, and everything is done via email or by phone at in the comfort of wherever you are at...
Reviewed Aug. 22, 2017
I have just started with the program but I think we will have a good relationship for as long as the program takes. I would definitely recommend them to my friends and family. I hope I would never have to use another program like this but if the situation arises, I would use them again.
Reviewed Aug. 22, 2017
Unable to United States postal mail papers in. Would not arrive if you do. They said there were too many offices and too much mail for them to sort through. Had to pay about $600 back as income one company turned into the IRS as income since the bill was negotiated down. Will recommend a local bill negotiator if anyone asks.
Reviewed Aug. 22, 2017
I am not happy with the way I was talk to when I join this Debt Relief. They were rude and made me feel low down. I have not heard from them at all. They took my money but the bills are ringing my phone off the wall. Know I am not happy.
Reviewed Aug. 22, 2017
All the creditors are calling me constantly few times a day. You need to work faster. It is the first time that I am in this situation and is so uncomfortable. They are harassing me and treating me. If I do not see any progress I will start paying my debts.
Reviewed Aug. 22, 2017
Paid off 20,000 worth of debt in 2 years. It is great to be debt free. We are still trying to rebuild our credit rating. It will probably take about 5 years. Everyone was very professional and did everything they could to help us. Overall as good an experience as debt paying can be.
Reviewed Aug. 22, 2017
The biggest outstanding account was settled first to earn the highest possible fees. For the first six months I was paying fees earned on one account settlement. It also trapped me in the program because fees are deducted up front with smaller payments toward the settled loans.
Reviewed Aug. 22, 2017
So far I have had a good experience. Just wish there was more that could be done about all my debtor's calling everyday hundreds of times. It gets aggravating because my phone never stops ringing. I was under the impression that the calls would stop after a short period.
Reviewed Aug. 22, 2017
I have never had a better customer service experience. Everyone one I spoke to was thorough, efficient, and professional. What was initially a very scary experience because of the situation I got myself in to, became relief after the intake and welcome calls. I appreciate how non-judgmental and thoughtful every CSR was. Thank you so much for this program, I know feel very hopeful for the future.
Reviewed Aug. 22, 2017
Very efficient. Always pleasant with conversation. The NDR has help me start my life over again in becoming debt free. Everyone I've spoken to were always helpful and professional. Wish I had contacted them three years ago. I think it is a great program. Thanks.
Reviewed Aug. 22, 2017
I was able to accomplish reducing my debt. The low rating is because at the end, I had to keep calling to see where I was at. Then when I completed my obligations no congratulations letter sent. I received some money back with no explanation.
Reviewed Aug. 22, 2017
National Debt really helped with my creditors. The collectors’ call stopped and everyone were paid on time. They contacted everyone and set a payment plan, it’s better than going bankrupt. Your credit score will go up afterwards, it’s worth the effort to apply.
Reviewed Aug. 22, 2017
2 months and $800 in I am not impressed. I never hear from you about my status unless I initiate contact and then I get curt minimal info. I am deeply disappointed and If I had it to do over again, I wouldn't.
Reviewed Aug. 22, 2017
I had an awesome experience with National Debt Relief and they helped me pay off all my debts in less than the time they said it would take. When I had questions, they had answers; when I had problems, they had solutions. It was an awesome experience all around and they never made me feel less than adequate.
Reviewed Aug. 22, 2017
I give them a zero. I wasted so much time and money for them to ruin my credit when I could have done it alone! Don't fall for it folks. Call the companies yourself and settle it out. This company will screw YOU any way they can! National Debt Relief more like nation charge you up the ** to do something you can do yourself.
Reviewed Aug. 22, 2017
They took the time to explain each step of the process. I felt very good about my decision to resolve my debt. I've had many questions that have been handled quickly. I'm looking forward to being out of debt in 23 months.
Reviewed Aug. 22, 2017
I have only been in the program one year. So far so good. It is moving slowly but I recognize that is a reflection of the funds available in my account. I do have to call them regularly as they do not call me much.
Reviewed Aug. 22, 2017
I was in over my head in debt ever since my divorce and career changes. Using National Debt Relief I paid off all my credit card debt and was able to get my credit score back up into the 600's and purchase my first house on my own. I better understand how to control my spending and what factors affect my credit score.
Reviewed Aug. 22, 2017
I followed the instruction completely. So I had no problems, w/ the program. I had only 2 problems. First your email will become flooded w/ everybody's business and advertisements. Best advise create email just for them! I finally ended up deleted my email account. Second, when the program was finished (I ended earlier than planned) I was never notified! I got a check in mail for over payment. I had called about the check and that's how I found out.
Reviewed Aug. 22, 2017
This is my 2nd month and nothing has happened so far except I'm getting charged more on my cards. They are trying to make me do payment plan. I have not reached out to them. I'm guessing I just keep doing what I'm doing. I have had no contact with you since I started. So I guess everything is ok at this time.
Reviewed Aug. 22, 2017
Good service. Did not give 5 Stars, because NDR refused to provide me a letter of support which was requested by a VA lender. I found their inability to provide the note unacceptable, because per VA guidelines, NDR's input as a Debt Counseling Agency was needed.
Reviewed Aug. 22, 2017
This Service helped me to consolidate all my loans and put me back into financial stabilization. The way they handled my debtors and handled my account is very good. I may use this service if I need any personal loans in future. Thank you very much.
Reviewed Aug. 22, 2017
I am very satisfied with the service and experience I received from National Debt Relief and its employees! The process was easy to understand and the reps were there for me during every step of the program. National Debt Relief helped me through my financial hardship without having to declare bankruptcy. I would highly recommend this program to anyone struggling and feeling overwhelmed with the burden of debt.
Reviewed Aug. 22, 2017
Since contacting National Debt Relief I feel more at peace about getting my debt handled with professionalism. Each representative treated me with kindness and addressed all of my questions and concerns. The transparency between myself and each representative is what I truly value as they didn’t judge me but rather helped me to figure out how to fix my mistake. I’m glad I took the first step to help myself with the help of National Debt Relief.
Reviewed Aug. 22, 2017
Our experience was great. They did everything they said they would do and we were done in a couple of years instead of a lifetime! As soon as we were done, a friend of ours was in a jam financially so we recommended National Debt to him. He is also having a good experience and will be out of debt very soon. This was a much better decision than declaring bankruptcy! I'm so happy I did this. Thank you so much!
Reviewed Aug. 22, 2017
We were slated to be out of debt in 48 months and did it in 24 -- BUT only because we kept giving more cash than was our payments. Also, I kept calling. Weekly. To check on the status. We were served with papers by 2 creditors after only a year which was troubling and we negotiated those. Our credit plummeted and even though it has gotten better since, it'll be a while before those delinquencies drop off. It was a necessary evil as we were in over our head, but if I had to do it again I would opt for consolidation as opposed to relief so that We would be continuing to pay the bills and therefore not being marked as delinquent.
Reviewed Aug. 22, 2017
Having so much debt was draining my life and I felt I could never get ahead. National Debt Relief saved me in a financial aspect. They made the whole process so easy and stress free. I am so thankful I found such a professional program to help me get my life back. Thank you!
Reviewed Aug. 22, 2017
I wish there was a way you all could talk to credit holders so they would know the situation. Right now when they ask why I'm not paying and I tell them, they say they know nothing about it. I've only been doing this for a month so I don't really have an opinion on how I like the program yet.
Reviewed Aug. 22, 2017
Due to house repairs and medical bills for a sick kid, the bills piled up. I was only able to make minimum payments on everything. National Debt Relief showed me the estimated cost of paying things off that way compared to allowing them to settle debts for less. I only had two of the creditors send me a form making me claim it on my taxes. It may have taken 3 years and my credit went way down, but it still didn't hurt my credit as much as filing bankruptcy. I only had one issue in all the time I was with them, the computer double drafted from my account causing me to go under. I called and complained, and one of the managers called me back and put the money back in my account, refunded the overdraft fee, and knocked 2% off their fee for all my remaining debts.
In the end my debt was finished lower than what they originally thought. They called every time they had a potential settlement to go over details with me and get my approval. The final debt they called a month or two before the "final" payment was to be made and explained if I had enough to send extra this time my debts would all be done, which was great. Since some of the creditors settled lower than they thought they would, ended up getting a refund check from NDR once everything was done. Ideally you won't have to use a company like this, but National Debt Relief knows what they are doing.
Reviewed Aug. 22, 2017
At first they were great. They seemed like a really great solution to our financial situation but how they did things was horrible. What they do is wait until the companies that you owe money to are ready to file a law suit against you. Then they try to negotiate the amount down and they make some kind of an agreement with that company. But if that company is insistent on getting the money from you they continue with the civil law suit they made. I started out owing one company 8,000.00. They sued me. The court's judgment was not only the 8000.00. The judge also order I pay court fees and lawyer's fees adding up to 11,000.00 then they tried to negotiate an payment agreement that was more than I could afford.
I was already paying them every last cent I had to them. I could not make the agreement then the offer went from 11000.00 to 14,000.00. I decided to fire them. I owed several creditors money. In a year and two months they only settled 2 of my accounts. There were still about 6 companies that they never reached out to. The worst thing was how they do the negotiations. They do not let you speak to the negotiators. There is always a middle person that contacts you to inform you of possible settlements.
Also they say they provide you lawyers in court. They did not even warn me about the first court hearing that I would have had a chance to explain my situation to the judge. They waited until there was a judgment hearing and told me about that court date. I showed up. The lawyer talked to me for just a couple minutes. We went in the court room and the judge made her decision without me ever getting to say anything. I was totally powerless over what was going on. I feel cheated out of my money that I paid them over the last year. I am now having to file bankruptcy now. I could have been out of this mess if I just filed bankruptcy to begin with. That's my experience.
Reviewed Aug. 22, 2017
I am glad that I found National Debt Relief! It was difficult at first just knowing my credit score would take a hit, but it was worth it in the end. What a great relief it was getting an email indicating that one of my creditors accepted the payoff offer. I am now rebuilding my credit and am now on track.
Reviewed Aug. 22, 2017
So far I have had a great experience with National Debt Relief, they helped to advise me on what to do for my high debt and have answered every question I have had, even the stupid ones, with professionalism. I talk highly of them to everyone.
Reviewed Aug. 22, 2017
Although I'm very early into the program, I've already seen great results. National Debt Relief has already reached settlements with 3 of my creditors! They've helped me regain control of my finances and my life. In just 3 years, I'll be completely free of my debts! Thank so much to Logan and all of the wonderful people at National Debt Relief for their fantastic customer service and guidance throughout this experience so far!
Reviewed Aug. 22, 2017
I was caught in a bad spot and the folks at National Debt Relief worked with me immediately (this was on a Saturday). They were able to get me on a program and reduce and eliminate my debt. I was very pleased with the people there as well as the support they gave me. Thanks!
Reviewed Aug. 22, 2017
Very deceptive organization. I declined an offer, they settled anyway. Beware as they charge 25% of the ORIGINAL balance, not what is settled. I had 4 creditors, they settled 2. I settled the remaining 2 by MYSELF for a 1/4 of the original debt and no service charge.
Reviewed Aug. 22, 2017
I will definitely keep my eyes open with this program, which is new to me. I'm looking forward to them helping me get my credit back in good standard, and at the same time get out of debt faster. And hopefully it won't take as long to get out of debt, with National Debt Relief program helping me.
Reviewed Aug. 22, 2017
Very friendly and helpful with everything. They really make the process easy and enjoyable. Not to mention saving money and paying debt off! Every representative that I've spoken with from this company has been extremely nice and professional. I would definitely recommend them to my friends and I have!
Reviewed Aug. 22, 2017
Everyone at NDR works very hard to help the customer in the best way possible. Every customer service rep had access to my file and reviewed my progress continually. They are there to help! I even got a refund at the end!
Reviewed Aug. 22, 2017
I was in a bad relationship with a compulsive spender who put me thousands of dollars into credit card debt. National Debt Relief was there for me in my time of need when I had nowhere left to turn, and about a year later I was debt free and I could begin to work on improving my credit score once again, a fresh start from the situation I was in.
Reviewed Aug. 22, 2017
I was contacted by NDR in May of 2017. The program was fully explained to me and I wanted and needed to be Debt free. I filled out ALL the paperwork. I did what I needed to do and NDR did what they were supposed to do. They have been there for me when I've had questions or concerns and they've taken care of every issue. I give them five stars for being so patient with me. The creditors didn't keep calling me when I reminded them, I changed my address and phone number. They're great at what they do!
Reviewed Aug. 22, 2017
I've been following the direction of the representative signing the above form. First form signed on 7/17 second on 8/17. Each time they got it. I called yesterday I have to sign a third one. It's frustrating when you think everything is ok when it's not.
Reviewed Aug. 22, 2017
The service was exactly as advertised. My dates were paid off in the time originally estimated. I was treated with respect and kindness throughout the process. I would recommend National Debt Relief to anyone who is burdened with Debt and needing a solution to that burden.
Reviewed Aug. 22, 2017
Reviewed Aug. 22, 2017
I am so glad I made a choice to have National Debt Relief handle my case. I was amazed at how good they were at negotiating my account balances down to where I could actually pay them. Before National Debt Relief I didn't think I was ever going to pay things off but I did. I highly recommend National Debt Relief.
Reviewed Aug. 22, 2017
Very easy to understand. Told me what I need to do to get out of debt. I would recommend them to family/friends. Took time to explain how the program works and allowed me to ask questions throughout if I had any. Have the option to pay bi weekly or monthly and also can pay off early.
Reviewed Aug. 22, 2017
Was not told that the debt that was forgiven by credit card companies was declared as income so had to claim on my tax return which incurred me paying more taxes. Was very disappointed with the lack of information and would recommend this be a talking point.
Reviewed Aug. 22, 2017
This program really helped me out, it was simple and fast! I can't believe I was out of debt in three years! My daughter enrolled in a program before I could tell her about National Debt Relief and her payment was one hundred dollars more a month than mine and the term was for four years! National Debt Relief is amazing!
Reviewed Aug. 22, 2017
Having them take on my correspondences and calls to relieve the harassment of creditors and take the stress off myself and family. I would like them to be more aggressive with settlements and negotiations. This would limit the bad credit history much faster.
Reviewed Aug. 22, 2017
I felt that every person I spoke with treated me with extreme kindness. They treated me with respect ✊. When going through hard times and scared of which way to go, it's a blessing to be treated with respect rather than negativity because you find yourself struggling!! Thank you!
Updated on 08/05/2018: Two of the cards have been paid off and I know that it will gradually build back up, although I wish there was some way of giving us points for electing to do it and save me fees. They said it would be a total of three years for me to complete the program. The negotiators have been awesome and they know exactly what to do. National Debt Relief automatically takes out the payment every two weeks as I have requested. The cost of the program is right on the money. They take it out with my payments so I don’t notice any difference since they’re getting paid and my bills are getting paid.
Reviewed Aug. 22, 2017
The staff is very nice and try to be helpful but I'm still not sure this is the best way for me to go. I just found out that my creditors have hardship programs to help me. I wish that I was made aware of this first.
Reviewed Aug. 22, 2017
So far so good with National Debt Relief, no phone calls all day no emails all day... I can check my account and see where my money is. I know it's too early to see results but I feel good about NDR. I was with another debt relief program that bugged me day in and day out... I felt like I owed them money with all the calls and emails... With NDR I feel relief already.
Reviewed Aug. 22, 2017
I have nothing but good things to say about National Debt Relief. I was so grateful that someone was able to help me start to get my credit paid off, and work to get back on track. The stress I had was lifted. Everyone was friendly, understanding, and more than helpful with all my questions.
Reviewed Aug. 22, 2017
No follow through with Credit bureaus. Consumer has burden of fighting information on credit report - merchants can but anything on report. NDR should clear garbage from report. Not Fair! Consumers cannot compete with the absolute preference given to unscrupulous merchants. Banks and credit bureaus could not care less about hurting consumers with bogus credit information.
Reviewed Aug. 22, 2017
Amazing support and effort. The transparency was so worrisome in the beginning, that I had to call and check in. Every call was, no worries Mr. **. They literally took care of everything. Great experience and they did exactly what they offered.
Reviewed Aug. 22, 2017
Well very helpful and informative but just started so I cannot say anything more. My plan is to be debt free and I know National Debt can help. And yes your score does dip but hopefully paying off my debt through this service will bring my score back up.
Reviewed Aug. 22, 2017
National Debt paid my bills off. I submitted them 11,000 but I found out Ginny credit is still showing I owe them a balance so I called National Debt earlier this year and they said there was nothing they can do about it. Now I'm not sure if National Debt did pay them off.
Reviewed Aug. 22, 2017
They explained fully the process and what to expect as I build the account up to allow them to negotiate with my creditors. So far the experience has been great and they have kept me in the loop and have been easy to work with. Looking forward to getting rid of my debt.
Reviewed Aug. 22, 2017
I thought when I signed up with National Debt Relief that it was going to be a good experience. However there is no communication between you and your team. I had to call every couple of months to find out the progress of my affairs. When I complained they said they would put it in the notes... Yeah a lot of good that did me. When I was towards the end I never got a letter stating that we are done. This was almost a year ago. Now a year later they are sending me a review...
Reviewed Aug. 22, 2017
Service was great and easier than I expected. I was very hesitant at first but they made it very easy. All the harassing phone calls stopped. They settled my debt for a LOT less even with their fees. I actually got a check back at the end. About a year after my final payment my credit is just below good and still climbing.
Reviewed Aug. 22, 2017
I feel safe and relieved that I can finally settle my debt. I feel secure in knowing that I can turn to you guys for help and get a straight up answer. I have talked to representatives and they make me feel comfortable that my credit will be good. Thank you so much for this.
Reviewed Aug. 22, 2017
I have just started so my experience is limited, but they have been very helpful and professional in getting me on the path to debt relief. I was with another company before I came here and, I surely made the right decision to come to National Debt Relief.
Reviewed Aug. 22, 2017
NDR is a great company if you are in debt. Counselors were always communicating with you by phone and email about the progress of negotiating with creditors. A payment plan that works with any budget. Access to your account so you can see where and when each payment was made. Overall a great company.
Reviewed Aug. 22, 2017
Was very nervous at first. But everything went rather smooth. I had thought about bankruptcy and I'm glad I called National. I have settlement offers on all my bills, in just a matter of month's. I'm very happy that I choose National Debt Relief.
Reviewed Aug. 22, 2017
The process was very smooth and not complicated at all. I appreciate the ease in transition. In order for things to get better sometimes they have to get worse. At the end I will be debt free so I am looking forward to the experience.
Reviewed Aug. 22, 2017
My experience with National Debt Relief has been amazing. Geri ** was awesome and made my experience with National Debt so easy. She was friendly, courteous, and made me feel good about myself again. I would highly recommend this program.
Reviewed Aug. 22, 2017
Things were explain to me a few times. When I had question, they answered. I was very nervous at first, this is our first time to do anything like this but now I feel confident it will be a success. Thank you for your help Carlos.
Reviewed Aug. 22, 2017
With having two small children and full time working parents, getting the debt knocked down was pretty tough. We went to National Debt Relief for help, and although we only saved a few hundred bucks (if I'm being totally honest) it really made our lives 1000% more manageable. One low monthly payment that we could handle, and we just made it a part of our lives. Then I checked my account after some time and realized we were only one month away from being debt free. Pretty ** exciting.
Reviewed Aug. 22, 2017
National Debt Relief is a really a good company to work with. They are willing to work with you with amount of debt that you may have. They are fast and friendly and they are good with keeping you updated with your account. They are also good with making payment arrangement if you're unable to pay them when the bill is due.
Reviewed Aug. 22, 2017
My father recommended National Debt Relief to us and I honestly cannot thank him enough for doing so. We are finally on track to saving money and being debt free for the first time in our marriage. My husband and I are looking forward to our future and we are so grateful.
Reviewed Aug. 22, 2017
My service advisor explained all aspects of the program, including the decline of my credit score. We received several settlements already saving me over $12,000. The company is excellent at following up with phone calls to touch base I'm settlements. This was the best move I could make for my family.
Reviewed Aug. 22, 2017
Communication has been great, resolution was fast but higher than expected. I anticipated more negotiation and was unsure of options if I did not accept the offer even after inquiry. It would be helpful to have a review of options provided since this was the first resolution.
Reviewed Aug. 22, 2017
Well rounded company and was willing to help. I was scared on how I was going to pay my debt but they showed me a way I could without burying me with bills. I hope all goes as planned and they can help others like me in the future. I'm excited to get this debt done and over with.
Reviewed Aug. 22, 2017
They have been extremely helpful with all the questions and concerns that I have had and explaining how the process of the program works. They answer all questions to where you can understand them so there is no confusion. Definitely a good company to go through.
Reviewed Aug. 22, 2017
They explained everything to me in a step by step process. Rep was very informative. They make you feel very important. Rep answered all my questions and concerns. They are not pushy, I waited until Monday Morning to let them know my decision.
Reviewed Aug. 22, 2017
Friendly, nice to talk to. Thanks. Very thorough with everything, let me know what all I was getting into. Would recommend to anyone. Hoping to eliminate my debt quick. Very quick response to a decision on to be pre-qualified. Things will get better.
Reviewed Aug. 22, 2017
The process was easier than I thought. Andrew was very attentive and made the process less stressful than anticipated. Would highly recommend for anybody with debt trouble. With the help of National Debt Relief hopefully our goals will be met sooner than later.
Reviewed Aug. 22, 2017
I was pleased to learn of the Visa settlement, and hope that American Express Gold is next! I have paid them thousands of Dollars of Interest during the past several years. No friends have mentioned a need for your kind of service, but if I hear of any, I will put in a good word for N D R.
Reviewed Aug. 22, 2017
The counselor that enrolled me in the program was very thorough and gave very helpful information and instructions. Was very courteous and on time with follow up appointments. The only thing is I do not have a fax machine, and figuring out the E-signature was challenging.
Reviewed Aug. 22, 2017
They do a great job explaining how their program works. Ed was very thorough and answered all my questions with patience and ease. Now I will wait to see if this program really works. I did my research with all kinds of different debt relief programs and National Debt Relief was ranked #1.
Updated on 03/25/2018: National Debt Relief consolidated all my credit card debt and we’ve been paying it off one by one. I talked to one of their reps, they told me how the process worked and I signed up. I was impressed with the quickness of them settling the debt. They just withdraw my payment plan based on my income from my banking account every month. They put it into escrow and then once that money builds up, they negotiate with credit cards. I also felt very comfortable working with the negotiator. They reached out to the credit cards and if they reached a settlement, they contacted me. Also, the cost of the program itself is pretty good. They saved me over ten grand and it's gotten my credit card debt down to a considerable amount. I’ve been in the program for six months and I should be finished with it in another six months.
Reviewed Aug. 22, 2017
I just started with NDR on July 1. We have never been late or missed a payment since 1978. Our hardship is heartbreaking to us, but we have high hopes with NDR, and put our trust in their abilities to help us reduce & pay debt. We do not want to consider bankruptcy.
Reviewed Aug. 22, 2017
The person on the phone was very respectable and kind. He was patient and helped me set everything up that I need to set up. He continuously asked me if I had questions and answer each and every one I had. Well everyone I talked to was kind and made me feel better about the whole situation.
Reviewed Aug. 22, 2017
Gene and Felicia were amazing while making sure that I understood the program and ensuring that I was fully taken care of. I am very happy with the level of care I receive and feel confident that I made a good decision coming the National Debt Relief for help.
Reviewed Aug. 22, 2017
Everyone I have spoken with have been professional, courteous and very thorough. They have made me feel comfortable and more reassured about my current financial situation. They have made sure that I understand everything and have been polite and professional.
Reviewed Aug. 22, 2017
Sagid ** was professional and courteous with my wife and I. Dealing with credit debt is embarrassing enough as it is but he made us comfortable. He called us back when he said he would and answered every question we had honestly. I am hopeful for the future that this debt is eliminated and it will be thanks to National Debt Relief.
Reviewed Aug. 22, 2017
Fantastic. Kind and always willing to answer my questions. He didn't think I had a dumb question. Great customer service. Willing to go through paperwork and explain everything. Didn't rush phone call. Didn't try to rush me. Treated me like I was his only customer.
Reviewed Aug. 22, 2017
Every detail of the program was given to me in writing and verbally with a thorough explanation. The two persons I have worked with are extremely knowledgeable and address the matters very clearly. I have confidence that this program will be precisely what we need to become debt free.
Reviewed Aug. 22, 2017
Very informative. Clear and precise. All business and professional. I feel comfortable I will regain my financial freedom back while also paying my debt and improving my credit. I look forward to working with the folks at National Debt Relief.
Reviewed Aug. 22, 2017
I can't believe how quickly an account had been settled. This is very uneasy situation however having the customer service team there to answer any questions makes it a bit easier to deal with. I am so thankful for their help!
Reviewed Aug. 22, 2017
I had some credit card bills and as far as interest, they charge up a storm. I even asked if I would ever get out of paying them yet I didn’t want to claim any bankruptcy because I was responsible for making the bills. So I looked at National Debt Relief since I wanted to pay them and not pay too much interest. Their team was wonderful and I really enjoy them. They're very cordial, very informative and if they didn’t have the answer, they’ll get it and let me know. Other than that, I go to the website to check my account. Right now, I’m waiting for them to reset my password but I didn’t get any reply yet.
I know they have expenses and charge interest and I understand those things. But they’re there to help the customers that’s why I really appreciate their business. And they helped me. I got rid of one credit card, cleared one, and the other two are being worked on right now and being negotiated. My credit score has also gone up to about 697. So far, I’m getting up there and it's a relief.
Reviewed Aug. 21, 2017
I would like to state that in making this decision was very hard for me. But I must say having both of these individuals help me & explain to me how this process goes & just making me feel comfortable was all worth it. Their sense of humor and communication was on point… amazing people… thank you to Both of them. They are an access to your company.
Reviewed Aug. 21, 2017
Very helpful and caring people. Always very nice and positive and uplifting. Would definitely recommend this to family and friends. Already settled two of my debts in just a couple months. Low monthly payments so you can get your life back on track. Very blessed that I found this place.
Reviewed Aug. 21, 2017
More than satisfied with updates and help with my issues. Kept in touch with me and didn't have to wait on phone calls. They answered in timely manner. Would highly recommend won't be disappointed. Check them out. Work with you to meet your needs.
Reviewed Aug. 21, 2017
They did a great no job. Treated me with respect and were very caring. Will recommend to Anyone who needs help. Everyone I spoke with was helpful and understanding. I felt they truly cared about what was going on with my debt situation. Thank you.
Reviewed Aug. 21, 2017
Don't understand why I receiving messages from Walmart about my acct or JCPenney or I had a late payment from MACY but other than that I happy when the choice I made and the process you have done for me. Thank you.
Reviewed Aug. 21, 2017
The reps were knowledgeable and understanding and helped guide us through the unknown. They explained everything and answered every question, making a very stressful and scary situation seem much easier to handle. They helped us arrive at the best decision.
Reviewed Aug. 21, 2017
The two ladies that helped me get set up with this program was excellent. They explained everything to me very clear. Any questions I needed answered they both were very helpful, helped me with signing the documents online. These two ladies talked me through every step, very helpful, Polite and understanding.
Reviewed Aug. 21, 2017
They were very helpful. They explained everything detail and made it very clear on what was the next step. I feel that I made a very good choice going with National Debt Relief. I look forward to working with the team.
Reviewed Aug. 21, 2017
Pleasant. Informative. Professional. Courtesy. All the representatives were excellent, especially Kester. Very attentive and patience was phenomenal. I would highly recommend this service to family and friends. No matter how many times I asked questions, all were responded pleasantly and professionally. Services was excellent and everything done in a timely manner.
Reviewed Aug. 21, 2017
I am very grateful to NDR, they have helped me get my financial situation back on track. It was not difficult, customer service was very kind and helpful. NDR keeps me posted with all the updates on my accounts. They call me and explain carefully of the process and actions taken. I would definitely recommend NDR to everyone that may need help resolving debt problems.
Reviewed Aug. 21, 2017
My experience with NDR was beyond my expectations. They were professional and helpful in every way to help me consolidate my debt. With their help, I am looking forward to be debt free. Andrew ** and Brandon explained every step in detail.
Reviewed Aug. 21, 2017
The initial response was surprisingly quick. Every employee I interacted with on the phone was professional and didn't move forward until they were sure I understood. Overall a pleasant experience, especially considering the subject matter. Hopefully the continued contact will follow the same trend.
Reviewed Aug. 21, 2017
I received a call today to settle the first 2 of my 8 accounts that I turned over to NDR in April. They told me to expect a 120 to 180 day wait while the account builds to give them some leverage and it's right at 120 days. That being said, I'm very pleased with the amount they settled for as the bills will be settled in 3 months! I definitely recommend if you have a high number of credit card bills. My credit score is in the toilet but I expected that!
Reviewed Aug. 21, 2017
The operator answer all my questions very professionally, was extremely helpful in providing information about my status clearly showing patience and ask me questions to be sure he understood my concerns. In addition to my surprise he provided an excellent customer service. He definitely showed knowledge of his work and did not hesitate at any giving time to take care of my concerns.
Reviewed Aug. 21, 2017
The customer service is exceptional! I've had some problems in the last few months that prevented me from making my monthly payment and the customer service agents I talked to each time went out of their way to help me so I could stay with the program and they never once made me feel bad for having issues. They were always informative and helpful. I have no doubts that I'll be able to eventually reach my goal of being debt free!
Reviewed Aug. 21, 2017
I received seemingly honest advice on how to resolve my credit card debt problem. The specialist was extremely helpful, patient, polite, and wasn't putting pressure on me to make a quick decision. Excellent customer service. At least in these initial interactions, I have not a single complaint. I am expecting to face the same throughout the entire program.
Reviewed Aug. 21, 2017
NDR was helpful when setting up the program. They were always courteous when calling for information. They worked to get us the best offers as quickly as possible. And anytime we had a question, they made us feel like our worries were important to them. I would recommend this program to anyone.
Reviewed Aug. 21, 2017
So far, my husband, Joe **, and I have been very happy with NDR. We went into this not knowing what to do or who to trust. NDR employees have been wonderful to deal with. Never make you feel bad for being in this situation. Best decision we made.
Reviewed Aug. 21, 2017
Great customer service so far. I'm new to the program but the enrollment process was very good and informative. I will have more to say once I have more experience dealing with this program. Both representatives I talked with showed a lot of knowledge and professionalism.
Reviewed Aug. 21, 2017
When I first called in, the rep I talked to, Nate, was extremely clear and concise in answering all my questions. I called just wanting to get some more info about the product. The call ended about just 20 minutes later, and I was enrolled in a program to clear out all my debt. I was really impressed, and have continued to be so, with the service and constant assistance offered. Well done.
Reviewed Aug. 21, 2017
After being laid off from two jobs back to back I was drowning. NDR has been a lifesaver! I know my credit score will be taking a hit but all for a good cause. It's temporary. One of my favorite quotes is "Strive for progress, not perfection." NDR has helped me with progress when I wasn't getting anywhere on my own. From my first phone call to the "final" Welcome call I just received, there is a palpable feeling that they REALLY do care and are happy to answer ANY question even if you think it's dumb. Don't think about it anymore. If you've gotten to where you're checking out reviews - it's time to take action. I would recommend NDR without a speck of hesitation!
Reviewed Aug. 21, 2017
Not much to say. The service was great. They explained everything to me so I know what to expect and also went over each contract that I had to sign. The process was easy and the terms are manageable. Here's hoping that the process will be as simple as the signup.
Reviewed Aug. 21, 2017
I am at the beginning of this experience. However, I appreciate the way Chris ** figuratively held my hands through the process. There were not any aggressive sales tactics! I am grateful for his knowledge, experience and calm demeanor regarding what is an uncomfortable situation for me.
Reviewed Aug. 21, 2017
Everyone I talked to was helpful and made signing up an easy process. The whole thing took minutes and they walked me through the whole way. They even give me helpful tips dealing with my creditors and who to contact when I have questions.
Reviewed Aug. 21, 2017
We were totally surprised and how much less we owed on the two accounts that have been resolved so far!!! We paid LESS than half of what we owed! AWESOME! Would definitely recommend this to any one with large credit card debt!
Reviewed Aug. 21, 2017
Looking forward to starting my journey to being debt free!!! Both staff members I spoke to were very professional, explained everything to me in detail and made me feel very comfortable with the process. So far, I would recommend this program to a friend in debt.
Reviewed Aug. 21, 2017
Patrick responded to my inquiries coherently, with interest and patience and with helpful information. He demonstrated awareness of my discomfort at applying for this service and was very encouraging throughout the entire process. His approach, mannerisms and attitude toward me are the reason I became a client of NDR.
Reviewed Aug. 21, 2017
The process was very simple, and the guidance of the specialist was excellent! I highly recommend anyone that needs help with debt, as the potential settlement savings is greatly appreciated and helpful. If you have documents ready from each account, the process moves quick!
Reviewed Aug. 21, 2017
National Debt Relief has been really great in helping me to gain control of and manage what was previously unmanageable for me on my own. They are clear and concise in explaining how the process works and have been prompt in showing results. They're also very flexible and understanding, so if an unexpected situation arises or you want to consolidate further organizations into your financial plan, they're more than willing to work with you and adjust it.
Reviewed Aug. 21, 2017
When initially enrolling for support, I was told by my representative several times that this would not negatively affect my credit score. Since enrolling, my credit score has dropped 200+ points and the credit card companies act like I am just not paying my bills.
Reviewed Aug. 21, 2017
Just want to applause Ms. Diana ** for helping me to process my applications. She makes sure that I understand everything as far as how the program goes and she continuously follow up with me as far as making sure that everything was taken care of. Once again, thank you for helping me during this hardships.
Reviewed Aug. 21, 2017
Curtis has provide me with the utmost answers for all the questions that I asked. Because of such answers I decided to go ahead and sign up. Process was long because they just want to make sure that everything is true about the accounts and that I am in a hardship situation.
Reviewed Aug. 21, 2017
National Debt Relief did a good job in getting me out of debt. I am getting close to getting debt free and I owe it from this company. I was able to settle all my debts without difficulty because of installment plan that is within my means.
Reviewed Aug. 21, 2017
My experience with National Debt Relief has been a positive one. They were able to put my mind at ease in regards to consolidating my debt. Everyone has been understanding of my situation and have gone the extra mile to ensure I'm at ease thru this process. Every question I've had has been answered with great detail and clarification. I'm glad to have National Debt Relief on my side.
Reviewed Aug. 21, 2017
You called me to get my authorization on another resolution. I spoke to Brian. He was very helpful, explained everything to me and answered all my questions. Very professional! I am happy that I contacted National Debt Relief to help me with my debt. From the very beginning everyone has made me feel very comfortable!
Reviewed Aug. 21, 2017
National Debt Relief settled my credit card debt, over half the balance was saved. That is thousands & thousands of dollars saved. It would've taken me years to pay this off & now it'll be paid off in 15 months. If you have any reservations, don't!!! I can't say thank you enough, amazing!!! It works, sign up now!!
Reviewed Aug. 21, 2017
When I finally decided enough is enough, I began searching for a debt relief program. After talking with agents from two other debt relief programs, I contacted National Debt Relief. I then compared everything and no doubt, NDR is the way to go. I have been completely satisfied. Every question I had was important to them as agents wanted me to fully understand everything. It was easy and now I feel relieved. Thank you all.
Reviewed Aug. 21, 2017
I didn't feel pressured. It took me a long time to come to the conclusion to do this. It was not easy. Everyone explained everything and was very helpful. It is a very easy process and will help me get back on my feet.
Reviewed Aug. 21, 2017
Love the service you guys provide. Also I like the professionalism. Just an Awesome service! Thank you very much!??? The best experience of fixing my credit. I would definitely recommend National Debt Relief to everyone! Thanks for the help. I hope that this review will help the business grow even more.
Reviewed Aug. 21, 2017
I've been with NDR for just a short amount of time, approximately 10 weeks and I received an email recently that one of my debts had been resolved and reduced by almost 50%! Very pleased and thrilled to say I am happy that I took this decisions with going with NDR!
Reviewed Aug. 21, 2017
I enrolled in this program in August 2017 and so far, my experience with the representatives of this agency is excellent from the introduction to the enrollment process. Mr. J. ** is amazing and has been very flexible and accommodating as well as knowledgeable in providing me information to better understand how the program works. I will be happy to recommend the program to people that I know who may also be facing the same situation.
Reviewed Aug. 21, 2017
Agents were very informative and polite. They informed me of the process and my options. They addressed the many questions I had until I understood them. I even asked questions they thought, "that's a good question." I pray this program gives me some relief and peace. My biggest problem I had was having to stop paying my bills.
Reviewed Aug. 21, 2017
I called to get information regarding changing my payment date. I spoke with William. Who was very patient and helpful. He answered all of my questions in detail. William provided me with excellent customer service and made me feel comfortable about my concerns.
Reviewed Aug. 21, 2017
Thank you so much to National Debt Relief for their positive response to my request for assistance in working to have my debt issues settled. It's a pleasure working with kind, knowledgeable and compassionate professionals. I would recommend them to anyone having credit issues. They have removed much stress from my life. Thanks to being there for me...
Reviewed Aug. 21, 2017
The representative that handled me today was absolutely wonderful. He was very thorough and patient, and answered all my questions and concerns to my full satisfaction. I am definitely looking forward to working with this company further. Thank you all so much for your support and genuine care!
Updated review: Dec. 2, 2017
I signed up with National Debt Relief due to economy and a sudden major reduction of my income. My bills had become overwhelming with no change in sight! With this company I am beginning to see progress and relief. I have just recently signed on, even though I had a setback on my part, I can see that they are helping me. My overwhelming debt is becoming manageable with their negotiations and I can see that, with them, I will be able to end these overwhelming debts. Thank You.
Original Review: Aug. 21, 2017
I haven't seen anything yet! You have been taking money out yet I'm still receiving calls from creditors. And I would like to add another. Not sure if this is available to do but thought I would inquire if it is just in case! Thank You.
Reviewed Aug. 21, 2017
Joel and Evelyn are very helpful. They are easy to work with. They were both straight about the process, no sugar-coating, but really seemed to want to help. They clarified any questions and put me at ease on some things. Not going to be easy, but I have some help now.
Reviewed Aug. 21, 2017
This agency has been awesome and has helped me get my finances in order while treating me with dignity and respect. They have looked for any way they can save me money and always take the time to explain it to me.
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