National Debt Relief Reviews

The representatives were extremely knowledgeable, and helped along each step of the process. They explained the program and made sure I understood all of the steps, and how the program will run throughout the 38 months. The only thing that could be better is if the representatives slowed down in their presentations, and didn't get so caught up with reading the printed instructions that the client has to cut in more than once to get their attention away from what they are reading.

This has been an excellent experience so far and I am very thankful that I made the phone call to start this process. It took less then a week to get everything started and all the documents signed and sent in. The customer service was excellent.

I am very happy to say that I have never had to utilize any companies such as yours in the past. I had come on some tough times and was really unsure of what I was going to do; THEN I heard about your company through email. Your staff was very knowledgeable and help through this difficult time. I was given options and suggestions, with time to process and understand what I was asking for. Thank you.

It was a very emotional thing to approach a debt relief company. But I found National Debt Relief to be very clear credible and consistent. I was always able to get clear answers to my questions and the process worked really well.

This is obviously NOT a pleasant situation. It's one very small step short of bankruptcy, so very unpleasant. But your staff - both the front line intake and the welcome call: follow up - were so professional, helpful and friendly that they took a big bite out of the unhappiness.

I was ashamed of the situation that I had gotten myself into. I actually just called as a fluke one Saturday afternoon but I'm not sorry that I did. All of my needs were taken care of; I was notified timely of any situations that may have come up during the process and I was able to keep up with the activity of the account. I was very pleased.

The initial experience was very positive. I felt like I had an ally. But as the months went on, I was receiving only negative contact from the creditors and nothing from National Debt Relief. When I called to bring up my concerns, I was passed around a fair amount, and then the woman I ended with was impersonal and couldn't help me. She just told me to wait. I got that same response when I called a month later. It wasn't helpful. Things are fine, but it hasn't met my expectations.

I had a good experience... The only thing is I would of liked proof that all my debts were paid off in writing and if I had any money left over in my account. I would highly recommend National Debt Relief. It's nice to know I paid my creditors back of what I could afford.

I had accrued debt due to relocating and medical bills and called out to National Debt Relief for help. They helped negotiate with the creditors and now I am completely debt free in less than 2 years. My credit score is 730 now and very pleased!

The representatives were very professional and informative. They answered all the questions I had and didn't push for me to join the program but rather provided the necessary information I needed to choose to join. I would recommend this program to anyone looking to get out of debt.

From the beginning of my journey on cleaning up my debt National Debt Relief helped me. They ask me to explain my situation and then described how they would help me. I felt a sense of relief from the beginning. Everything thing they said they would do they did with excellence. I recommend them highly!

Our dealings with National Debt Relief have been a great experience with a tough situation. The people there are knowledgeable and set your mind at ease. We are in the beginning of the experience but so far it has been absolutely wonderful.

I like the way National Debt Relief help me with the process of debt. Every time that I called the company all the representatives were friendly and polite to answer my questions. Any person that needs to solve his debt National Debt Relief is the best option.

Talking about financial difficulties is very difficult for me. However Camille calming voice and his patience in explaining this process to me made me feel that there is hope at the end of the tunnel, and that I will be able to recover my credit. Then last night I spoke with John to finish the welcome call, and that was another very pleasant experience for me. Please thank them both on my behalf.

Great job working with my creditors. The experience with them gave me relief in the way they continue to solve the problems that aroused professionally. I am very happy with company. I have work with the creditors before I finally worked with National Debt Relief and their results were much better than I did.

When I first contacted NDR about the program I was given information and the process is way different than how it was explained to me. My credit is worse than before I signed up with them. Nothing has been done with my account either. This is not a beneficial program from what I have seen.

Everyone was very helpful and made sure that I understand what I was doing. Very fast to start the program! A new start for me so I can enjoy my retirement. Had almost everything done in a hour or so and I was very happy. I would recommend this program to anyone who is in need of Debt relief.

Experience was excellent. Have excellent service. Very clear on what needs to be done and how use could help!!! Alton ** this is who I was speaking to and he went over all the documents with me. Made it easier for me to understand.

They need to strengthen communication amongst their employees. Apparently nobody knows who called clients and information is misconstrued. Payment accountability lacks professionalism. Started to become a rat race to reach customer service. The chain of command is not easily accessible. It overall can be a better company by improving communication.

My credit rating did not improve, but having you guys handle getting rid of the debt was truly a blessing. It was credit card debt that I started a long time ago when I was foolish. With that and my student loans - it was too much for me to handle. I thought bankruptcy was my only choice.

From start to finish this was a stress free exercise. The representative that helped me was very transparent about their fees, and very understanding of my situation. I would highly recommend this program to anyone struggling with uncontrollable debt like I was.

I called to see if I could get help paying my debts. I talked to Kathy **, who was very nice and helpful. She explained your program and what was involved and how long it would take to pay my debts off. I also got a call from Andrew who went over everything again explaining it in more detail which very helpful. Both Kathy and Andrew were very polite and answered all my questions regarding the program.

I signed up with National Debt Relief because I wanted to clear my debts, as I was 73 years old at the time. I was pleased with the service until the debts were taken care of. I was told that there would be a "graduation" when my debts were cleared - whatever that meant. I never did know what that meant and I never heard from them again. I later discovered that my credit rating was poor. I also noticed that they took too long in notifying a couple of creditors and was turned in for collection. I was hoping they would help clear this up but it did not happen.

I keep getting calls from my credit cards and I hate that. I also hate the fact my score will go down. I have worked hard to try to bring it up. I would think the creditors would like one taking action. I understand the process though and it was very helpful doing it all on the phone. I have always gotten my answers when I have asked question either by phone or email. I appreciate that as well.

From the start, great welcoming call. I felt I was able to express a overhead burden with ease. I really don't know how this all works but I'm more than sure that by the end of this program, I'll come out on top and able to provide once again. All in all great first experience.

I was very pleased with the communication NDR had with me, and the way that they worked with me, to make sure I could afford to make the appropriate payments to help myself become debt free. I never felt out of the loop. And I am very happy to be debt free. Lesson learned.

I used this service to help with my debt. From day one it was wonderful. The people all of them were very patient and honest and understanding. They worked for me at all times and kept me abreast of everything that was going on. Anytime I called they were able to assist me and take care of any questions or concerns. They emailed me all information. They worked hard to get the best payments plans for me. I was very happy with their services and would highly recommend!

We are so relieved that our debts are being handled in a professional manner. It is devastating when you cannot pay your bills on time; however, the assistance that we received allowed us to treat our creditors responsibly. We're no longer apprehensive when the phone rings. It was a relief to give our creditors contact information for National Debt Relief. Highly recommended!

Due to a confluence of financial and health issues, I was floundering to stay afloat and unable to keep up with loan and credit card debt. I saw NDR's ad on TV, called, and it was the best move I could make. The people are polite, thorough, answered all my questions, and set me up to become debt-free in a few years. The collection calls have stopped, as has the stress!

It was a great help for me to be a part of this program. Most of the people I spoke to were very helpful and pleasant especially Carter ** and Mr. **. I had a bad experience once with Felicia **. She has bad customer service. Almost made me backed out of the program.

When you don't know where to turn just ask. You will get fast answers to any question, and there are no dumb ones. Hopefully they can clear your maybe I can or maybe it won't like before. Just ask and don't be afraid. You will be glad you made that phone call. I AM.

We are not half way through our debt yet but so far we have been extremely satisfied with National Debt Relief. We are able to sleep a little more since they have taken care of things. Thank you National Debt Relief.

Everyone was polite, helpful, thorough and kind. I felt like they were working to help me!!! The representatives took their time to help me understand everything and took the fear away from what I am embarking on. I couldn't have asked for more!!!

I am extremely pleased with attention that I receive from individuals who handle my financial affairs with National Debt Relief. First of all, the young man by the name of Joshua, who corresponded with me by phone and e-mail, was extremely kind and careful as he explained the details of the program. He answered all of my questions fully and with great detail. I find the Client Welcome Package to be very helpful in describing the details of the program.

The process was easy and the people were very friendly, courteous and walked me through the process line by line. It just makes sense. I didn't think I would use this type of service but after realizing the savings I could potentially save was just outstanding.

The rep made a great impact on my life along with having such a loving spirit. We were able to laugh and handle business at the same time. I hope to speak with her always if I could. Thanks! She deserves a raise. I should say!

I was glad to get the relief off me. I was struggling. I got over the my head but thanks to National Debt Relief I finally can breathe. I thank them. It's going to stop all the harassment call from sun up to sundown. Call Debt relief. Gave me a peace of mind that I needed.

National Debt Relief has been terrific. They have done every thing they said they would do and already they have settled several of my debts. When I have had a reason to call them the customer service people have been helpful and polite. I would highly recommend the company.

I just wanted to take a moment to Initially Thank the 2-Reps, from NDR that helped explain and enroll me into the Debt Relief Program. Since I have never had to do something like this before; both Rob and Victoria, walked me thru the process and explained and answered all my Initial questions. They were both very professional in the way they took care of my case. At this time, I just want to thank Them and NDR. I hope this will help in resolving my current Debt Situation. Thanks.

I want to thank you for all you are doing for me. You guys have been patient with me trying to help me find a settlement that I can handle. I had been trying to find a debt relief institution that would help me the best way to pay off my bills. I could use a vacation but I just don't have the funds at the moment. Getting out of my debt is the most important.

To get to a customer service agent took a very long time, once I got to a agent I was very satisfied with the agent response. I am a little concerned about the length of time it will take to get things started but I think it will all work out. Your automated help could be helpful in some cases.

I admit I had my doubts when I first signed up with NDR. I'm glad I stuck with them now that it's all said and done. They went above and beyond to assist me every step of the way. When one of my creditors became aggressive and moved against me legally, I was terrified. It had me so stressed I started having a nervous breakdown. I immediately called them and was essentially told they'd take care of everything. Never heard back on the subject until they had reached a resolution with the creditor. These guys delivered on everything they promised. I'm so glad I was recommended to them. Worth the time and the effort!

I've only been with them for about 2 months so how they go about resolving my debt issue has yet to be seen, but I will say the whole thing just makes me very nervous and I'm concerned I made a bad decision signing up.

Well this process is described as a debt solution but one month into it and I have seen no efforts being made as to settling my debts and I am being left with anxiety to boot. I gave 3 stars because it is early in the process and I am holding out that what was said would happen, will happen.

The staff was very professional and has kept me informed in the process from step one. The staff wants to keep me informed and be part of the process the whole time. Staff is very knowledgeable and quick to respond to any questions. Staff is friendly and helpful.

This company lifted a huge weight off my shoulders. They are very helpful and unlike other companies, they really want to help you. I have so much debt so it wouldn't be a quick, but they work with you and help you out the best as they can.

It did what I needed it do to: get me out of debt! It took longer than the projected time, but customer service was always prompt and helpful. I didn't receive the debrief package at the end though. I'm happy I used this service and grateful I don't need it anymore. Thank you!

After losing our jobs it was a while before finding work. We incurred a lot of debt. The new job didn't pay well and we couldn't keep up with payments. With no idea what to do I saw a commercial for National Debt Relief. I checked them out online and gave them a call. The gentleman I spoke with was able to get everything started right away. He explained how it all worked. We were debt free in less than 2 years! They continued to negotiate on our behalf so we finished earlier than planned. The day I got a letter telling me we were finished I couldn't believe it. I called to be sure and they confirmed it. I cried, I was so happy and relieved. I don't know where we would be if not for their help. Love you guys.

I have only been a customer for two months but so far everything has been great. The set up was real easy and the staff members were great??? The only other thing would be to make the papers that need to be copied easier to copy on a home scanner instead of having to take them somewhere else and having to pay to have them copied.

Reaching this point of financial desperation is bad enough! However, when you feel the support and professionalism that the Customer Service representatives working for National Debt Relief provide during these terrible times, you know there is a light at the end of this long tunnel. I am still nervous and feel terrible about the prospect of getting a horrible credit report after all of this is over. Nevertheless, I feel safe knowing that this company is experienced, provides me legal support should the road become bumpy, and is constantly by my side. Thank you!!

I was amazed at how thorough and professional the people I talked to were about so much! They made me feel comfortable about this and doing the right thing for my circumstances. Adam and Kaily were very informative and helped me to understand any questions that I had about debt relief. Thank you so much!

Since the beginning of my contact with National Debt Relief counselor LaShonda ** she has displayed exemplary support on my personal finance situation and shared with me a great plan on how I could reach a goal to make me ultimately debt free of my creditors. Thanks much for all your support

My debts have not been settled yet, but so far I'm very happy with NDR. The representative with whom I first spoke had the answer to every question I asked. He gave me accurate, helpful info. The entire process couldn't have been easier. I highly recommend NDR to anyone struggling with debt.

I was very pleased with the pleasant and very professional manner of Ivori ** during the process. Also, Mona of the Client Success Team reviewed the information and answered all of my questions in a clear and precise manner. I look forward to getting my credit under control.

I am grateful for the manner in which my integrity was handled. Never having been late on my accounts and trying to make the best of a very bad situation in life, I felt that I was finally given room to breathe somewhat. I was given all the information needed to submit my application and it was responded to quite speedily, to my surprise. Everything was handled in rhythm with the process required. When I explained to my husband, who was very reluctant and mistrusting, to my surprise, he agreed and is quite pleased with the process so far. Thank you. I know we have a ways to go to finally pay these bills, but it's certainly a great start at our age.

But on the whole, I'm glad you helped me to negotiate with my creditors. I couldn't have done it without you. Thank you!

The agent explained everything clearly and took her time to make sure I understood and explain what I did not. She also had great mannerisms, and made me feel like I made the right decision in doing this. I'm very happy with my experience thus far and excited to start to rebuild my credit.

I am very pleased with the Professional service and how detail the entire process was. No calls, no hassles and peace of mind. I will tell everyone I know in need of their service. From day one to the end of the program it was done with integrity

I had a very positive experience with National Debt Relief. They were knowledgeable, pleasant, and always reassuring when I called Customer Service. NDR was always on top of each situation that I was concerned about, and made me feel at ease. From my personal experience, I would definitely recommend them to others.

I highly recommend them. They made settlements with my credit card companies that I could not never done. I am debt free and it feels great. Always received phones calls with lots of updates on my account. I have told all of my family and friends.

The service they have provided thus far has been excellent. When you call they are knowledgeable and answer your questions intelligently. The services have eased my stress level from day one. I have no doubt that this will continue throughout the process!

I was very pleased with the process. We shall see if we run into any problems with the negotiations with any of my debt. The people who helped me were very helpful and patient. Would recommend to friend and families.

Such a professional and friendly company. Has put debt consolidation at ease. I wouldn't recommend anyone else. Great staff. Better state of mind when dealing with such a stressful topic. I am also a fan of their client portal, you can check it any time.

This is the best program to get into, to relieve your debt... I finished the program early because I put in extra money monthly... They are very patient, helpful and professional and whenever I called, they took time with answering my questions... and any changes made to your situation, they called... I cannot thank them, enough...

I started the program with over $15,000 in credit card debt and paid it off over 3 years. I have been completely debt free for 1 year now. Most of my debt was accumulated over the course of college and the first year or two in the work force. This program allowed me to pay back my debt and not completely ruin my credit like bankruptcy would have. I was impressed with how easy this program was too. They do all the hard work for you. You don't have to field credit card collection calls anymore. They simply call you when they've reached a resolution and allow you to accept or refuse it.

Always helpful and willing to answer all my questions. All staff are knowledgeable. The entire process is very well explained and documented. I was very hesitant to start this process but they were so helpful every step of the way. I would recommend them to my friends and family.

Overall it was a good experience. It is a lot to take in on the first interview. After I read your booklet you sent me, and a few calls to you I felt more at ease. All the people I talked to were extremely courteous, and helpful. I feel comfortable with NDR handling my case.

I was very satisfied with my experience with this company from beginning to end. I appreciate the frequent check ups and how thorough each representative was while handling my specific needs. This company was perfect for the situation that I was in and I would definitely recommend this service to someone else.

These guys are the bomb! I always had a courteous person on the line when I needed to talk with them. They helped me get rid of 6 huge credit card debts and it took awhile, but after all is said and done it was a great feeling to be done with the mountain of debt I had created for myself. My job of course, would never have provided the funds to get it done. Without their help, I would still be struggling.

National Debt Relief is doing a great job. They continually keep me informed of my accounts, my settlements and I am appreciative. Their representatives are courteous and are able to answer any questions that I may have. I am grateful for all the work that they do. They are doing an awesome job.

Great customer service, provides an amazing service that saved me money, have recommended to friends time and time again who are considering a consolidation loan or even bankruptcy. Saved at least 50% after negotiations and, whereas my credit score dipped at first (as is normal), my score had recovered and improved before I even finished making my payments. Anyone struggling with maxed out credit cards should consider.

I want to give credit to Max ** for being one of the most helpful persons I have ever spoken to on the phone for any reason. He knows his material 100% and is very knowledgeable regarding any and all questions. The next person I spoke to for finalizing the paper work was a complete opposite of Mr. **.

Great service. Fantastic customer service. Very professional, compassionate, and caring. When you're dealing with such a stressful issue in your life, it is outstanding to find an organization that cares about you and helping you get your finances in order. Every single person I spoke to was absolutely great. I highly recommend their services.

I was so struggle and have a hard time to pay all the bills. Now with this program that I just got are very helpful. I would recommend this to all of my friends and families. Now that I got this... I do not have to worry all my creditors to be calling me all day. I'm in now living so peace and calm. Thanks.

Still receiving bills. I haven't heard any response from the person who assisted me with starting this program. Sent an email. Still waiting for an answer. This concerns me because I'm paying this company and the companies I signed up for to get help.

Very helpful people that made me feel confident with my decision to get out of debt. I was given the information that allowed me to make this important decision. I felt that they were and will be there for me throughout this process. Now I feel much better and a huge weight off my shoulders with getting out of debt. Thank you.

National Debt Relief has been a complete life saver for me! I was drowning in debt and I didn't know what I was going to do. I've never regretted this program for one second! I highly recommend it to anyone who is struggling with financial problems! You'll never regret it!

This program has been a great help during this difficult time. The staff is professional and responds quickly to questions. They are with you every step of the way which gives you the confidence you need to make the decision to use a program like this to resolve credit issues. I would definitely recommend this program to anybody out there needing credit assistance.

Just started program but so far so good! Started program 2 months ago and settled one account so far! One down many more to go! Looking forward to good results! My husband lost 25 % of his income and I was taking care of our elderly parents for several years. They have moved on and I lost that income also. We felt overwhelmed and smothering in debt! Paying for groceries and utilities with credit cards for about 4 years... Could not continue on that path... Needed relief so contacted National Debt Relief now we can sleep at night!

Thank you for making my life a little more simple in these processes. We still have a way to go. I will feel more at ease when the creditors are contacted. And accept the offers so we can pay them off. I'm sure God has sent me to you. Again thank you.

They knew what they were talking about, what course of action was best for our situation and was done quickly. They followed up with email and phone calls, gave us all the information we needed to proceed with creditors and made us feel at ease.

My husband and I have been drowning! We pay minimums every month but are literally left with NOTHING. NDR is really helping to let us breathe again and work to get out of debt, and never turn back. Our initial contact with Katie was so helpful! She answered SO many questions. I think I can count at least 20 emails back and fourth of me just asking questions. She really helped us realize this may not be such a bad decision. Our contact with the young man from the welcome call; he was so very informative and precise and made sure we understood every thing he had to say. Definitely a great team.

I Do what they say they will do! Saving me thousands of dollars by consolidating my debt, and negotiating with my creditors. I am glad I decided to take this step to financial freedom. I am a very satisfied client!

Most settlements were over what they said they would be and when cc company's want to sue me for money they charged me extra 200 dollars for paperwork to sent to court. Then they settled with cc company right after I paid. They did this 2 times.

I had an awesome experience with National Debt Relief. I was skeptical at first about how this would be achieved but the end results were fantastic. Everything they said would happen, did happen. There were no surprise or hidden fees, and I was still able to live my normal life during the whole process. I would recommend anyone in a situation where their debt seems out of control to at least give them a call.

Greg ** contacted me after I made first inquiry. His candor and professionalism was of the highest level. I work at a National Cemetery and work closely with grieving families to include the families of service members who have fallen in combat. With that said when I tip my hat at Greg **, it is important to know the perspective I have professionally to know where this compliment is coming from.

I felt good in the hands of the people at National Debt Relief. They answered every question, and pleasant to talk with. I feel so much better and I am debt free from all the work they did. All in all they made my experience with debt much easier for me.

The program is awesome for paying back your debts. NDR negotiates with the creditors on your behalf to reduce some of the interest etc. so that getting out of debt is more attainable. This is my second go around and they added some new fees but overall 5 stars!

I felt very comfortable with the debt counselors. It made for a pleasant experience. The debt counselors took the time to explain the plan to me and even after the initial calls were made I knew they would be there for me if I had any more questions. Thank you.

My bill collectors keep calling and they say you guys need to call them!!! But you haven't!!! All have your name and number but all companies say that you guys NEED TO CALL THEM AND YOU HAVEN'T!!! Why??? PLEASE CALL THEM!!! PLEASE CALL THEM!!! PLEASE CALL THEM SO THEY STOP CALLING ME 5 times a day!!! Please contact the companies my wife, Mary and I, Robert ** stop getting all the phone calls! Each company says that you guys need to call them!!! Please call them!

My customer service rep was very, professional, and helpful. It was nice to feel like I had a "friend" helping and not a "collector". No judgment, just exceptional and timely service. Even when I was not sure what to do, she helped me find a way!

From the first call I made to start my debt relief I felt relief. I was answered all my questions I had and the customer service advisor was great. I indeed recommended to a friend and she herself also join the relief of debt. From the timeframe I was given that I would be debt free actually was even sooner. Great company.

NDR Is only interested in what money they are going to make. With that aside, I am one of their clients which I do not feel that way. I feel more like I am indebted to them. I have went to recording my conversations on how they treat me anyway. They make a deal with the debtor and expect you to come up with the money to cover their deal. I came to NDR because I was unable met the obligations I made after income changes. Up to this point every thing NDR has saved me as they strongly indicate, I have giving to NDR in fees and other things they want me to do as sending Registered letters. I do not work for NDR, I asked for their help because they stated to deal with and help get you out of debt quicker. It has went from Approx. 3 yrs. to maybe 5 yrs. Am I happy? NO!

The person was clear on what was happening with settlement. He was polite and made sure I understood was required to settle. Thank you for updating me on this matter. I understand additional funds would be required and he split them up for me and explained exactly when they would be required.

When I first applied to the program I asked if there will be any settlement or monthly fees, the representative said only a $9.99 monthly fee, no additional costs. I was supposed to pay only $9,800 for my $20,000 debt which in reality, I ended up paying close to $15,000 because National Debt Relief was pocketing settlement fees that I was not aware of! My best advice is call the credit card companies yourself and negotiate. All companies will settle for half of the debt owed and they will close your account to avoid additional interest fees AND will give you a 6 month payment plan. Which is exactly what National Debt Relief EXCEPT they charged $500-$600 per settlement. Save yourself the money and consolidate yourself. I'm very disappointed with them and will NEVER recommend it to anyone.

While I would always first recommend that someone pay off their debt if they can on their own, when push comes to shove, and if they literally cannot make their payments and their creditors won't work with them, then my experience with NDR would have me recommend them. A divorce left me high and dry with a stack of unsecured debt, and I literally did not earn enough money (working 3 jobs) to make all the payments - nonetheless eat or have gas to get to work.

Joshua ** was really good explaining in detail what I needed to do and the welcome call sealed my doubts. I was looking for a way to relief my debts and I found it here. The service is excellent and I am really excited to see how NDR will help me solve my financial problems.

My experience has been professional. Every person I have spoken to have been knowledgeable and kind. I wish I had done this a long time ago. I care about my debt. My family experience a hardship. Feeling hopeless afraid we would have to file bankruptcy scared me so. My husband and I have always had very good credit. When we found this company it took a lot of pressure off of us. We are very Thankful!!!

I wasn't too happy with my experience with them, I was in almost a 4 year program with them. In 7 or 8 months they only resolved 1 account, and although the account was resolved for about $7000 less than what it was they charged me more than it cost to resolve to the account. This was also one of my higher accounts, so I'm confused on why they didn't resolve my lower accounts before working on the higher ones. I had about 8 different things in there and they could have resolved 3 or 4 little things during that time compared to that 1 item. I ended up deciding to file bankruptcy. That was a personal choice that I felt was better for myself.

All is going good except for two creditors whom I have to keep on call block. They keep calling all day long so therefore I keep on call block. Most are complying with my wishes. I am having to get used to arranging my other bills along with the money coming out of my bank account.

I have just started but I feel with their help. It will be good. They are very patient and helpful. I’m glad to have found National Debt Relief. If you need help with bills I would go to them. Very understanding. If they can deal with me they can deal with anyone.

Your representative, Michelle ** was very helpful and patient with us. Over several days, she answered all of our questions succinctly and made the unfamiliar process almost painless. I am much relieved to find that there can be a solution to our debt problems.

Was unsure if this would help me at the time. Staff was outstanding, we set out a plan with an estimate number of months for completion. Was able to complete sooner than expected and my credit score just continues to go up. Best choice for me.

I'm happy with my experience. My debts were settled quickly. Sometimes the communication with the customer service agents could have been better, but overall I very happy that I chose NDR to settle my debts. I would definitely recommend them to anyone drowning in debt.

I was very nervous when taking the first step of getting out of debt. I did a lot of research before reaching out to NDR. I could not of been more happier with the service I received. Not only did they reassure me that this is a step in the right direction, but they also took care of everything for me. Thank you NDR.

Very pleased... Like the seamless. Only would like more information on the progress of certain accounts... Appreciate the opportunity to tell you... I have received some phone calls asking me... Kinda scared about some of my accounts being written off and sold to other companies.

When I reached out to National Debt Relief, they were very informative as to how they could help me consolidate my outstanding debts. Once a personalized plan was made up for me I received very clear documents and emails with all of the information and phone numbers I will need while I am in the program. Anytime I had questions or concerns it was very easy to reach a representative to help me.

Our experience at this point has been nothing but positive. We felt like we were drowning and not sure how we were going to make it. We know we have a long road but the benefits will be there in the end. We look forward to being out of debt and cannot thank Chris and Mona enough for all their assistance.

I heard about this company via the radio and thought about giving them a try before I contacted my bank for relief. They were fast and ensured that I was taken care of. I am greatly pleased at their prompt service and friendly team.

One creditor down, one more to go. I'm shocked at what the settlement agreement was for the first creditor, a fraction of what I owed. I have to say, I was a little skeptical and leery, always concerned about being taken for a ride but National Debt Relief has proven legit. I'm looking forward to taking care of the last creditor, breathing a sigh of relief and rebuilding.

Too early to make a call at this point however I would like to see them reach out to the creditors so they will know we are working on this but I do understand that I am not the expert and I am putting my trust in the company I selected to get me through this matter.

Being in debt is stressful and National Debt Relief made getting out simple and easy. It is hard to trust (or admit you are overwhelmed); however, NDR made it possible to trust again. I have recommended NDR to friends and family to show you can get out of debt without bankruptcy. No one wants to be in stressful position where you cannot pay what you promised your lenders/creditors; but, life happens and I needed help. Thank you for all you do, National Debt Relief! You are amazing...

Absolutely fantastic company to work with to help consolidate and eradicate debt. Kind, knowledgeable personnel. Always someone to talk to via phone, timely emails as well as mail correspondence. Referred to many friends for debt consolidation. Helped me feel secure and confident and that I wasnt being "played" in any way. Continued contact after program ended was unexpected but welcomed. Still receive contact if any of the help is needed, but it is not bothersome or unwarranted.

At a very stressful financial time for me, the staff of NDR were kind, understanding, helpful, knowledgeable and friendly. My questions were answered right away, no matter what they were. I was kept informed through the whole process. I would recommend them to anyone going through any financial issues.

I dont like that you have to get your account saved up to correspond with your creditors! I think even though you have the option that you can pay more that it should be mandatory! So far all my creditors tell me that they dont accept the debt relief but that they WILL ruin my credit. They are correct on that part anyway!

The credit cards that were supposed to be taken care of are constantly calling me!!! Why? I thought you were supposed to take care of that. They call 4 and 5 times a day, and complain they haven't received a payment. I try to explain I turned my bills over to you.

Awesome experience. Looking forward to starting and completing the program. Everyone was very helpful and gave me full faith in the program. It is a huge relief to know there is a program available that will help us in getting out of debt. I will be recommending your company to everyone.

So far, everything is going smoothly. I will need more time to give an honest evaluation of this service, but I am pleased at this point. If everything goes as I expect, this service will be a godsend; I would never have been able to pay off my credit cards with the interest involved.

Good experience so far with National Debt Relief. No complaints so far. I would refer anyone looking to work on the debt to them. They provide great communication when it comes to your account and updating you on any information before submitting.

The enrollment advisor was great and efficient. When I was thinking about canceling I called in and spoke to someone that explained the program even better. He explained that the program is going to free you from debt. They reach out to your lenders to settle on a reduced amount.

I would like to say what a privilege it has been to work with this firm. I contacted them a while back and explained how my work life had been cut drastically. They reviewed my file and could see my efforts to pay not just minimum payments but double on my credit cards. With the high percentage rates on the few cards I had. Followed by my cut in pay, I was slowly getting behind. From the very beginning everyone has been polite, understanding and courteous. This is an exceptional quality. Thank you.

So far the experience is great, they work fast, and I feel at ease about my situation! Couldn't have picked a better agency for this. I have had 2 settlements in less than 2 months, and everything is done via email or by phone at in the comfort of wherever you are at...

I have just started with the program but I think we will have a good relationship for as long as the program takes. I would definitely recommend them to my friends and family. I hope I would never have to use another program like this but if the situation arises, I would use them again.

Unable to United States postal mail papers in. Would not arrive if you do. They said there were too many offices and too much mail for them to sort through. Had to pay about $600 back as income one company turned into the IRS as income since the bill was negotiated down. Will recommend a local bill negotiator if anyone asks.

I am not happy with the way I was talk to when I join this Debt Relief. They were rude and made me feel low down. I have not heard from them at all. They took my money but the bills are ringing my phone off the wall. Know I am not happy.

All the creditors are calling me constantly few times a day. You need to work faster. It is the first time that I am in this situation and is so uncomfortable. They are harassing me and treating me. If I do not see any progress I will start paying my debts.

Paid off 20,000 worth of debt in 2 years. It is great to be debt free. We are still trying to rebuild our credit rating. It will probably take about 5 years. Everyone was very professional and did everything they could to help us. Overall as good an experience as debt paying can be.

The biggest outstanding account was settled first to earn the highest possible fees. For the first six months I was paying fees earned on one account settlement. It also trapped me in the program because fees are deducted up front with smaller payments toward the settled loans.

So far I have had a good experience. Just wish there was more that could be done about all my debtor's calling everyday hundreds of times. It gets aggravating because my phone never stops ringing. I was under the impression that the calls would stop after a short period.

I have never had a better customer service experience. Everyone one I spoke to was thorough, efficient, and professional. What was initially a very scary experience because of the situation I got myself in to, became relief after the intake and welcome calls. I appreciate how non-judgmental and thoughtful every CSR was. Thank you so much for this program, I know feel very hopeful for the future.

Very efficient. Always pleasant with conversation. The NDR has help me start my life over again in becoming debt free. Everyone I've spoken to were always helpful and professional. Wish I had contacted them three years ago. I think it is a great program. Thanks.

I was able to accomplish reducing my debt. The low rating is because at the end, I had to keep calling to see where I was at. Then when I completed my obligations no congratulations letter sent. I received some money back with no explanation.

National Debt really helped with my creditors. The collectors’ call stopped and everyone were paid on time. They contacted everyone and set a payment plan, it’s better than going bankrupt. Your credit score will go up afterwards, it’s worth the effort to apply.

2 months and $800 in I am not impressed. I never hear from you about my status unless I initiate contact and then I get curt minimal info. I am deeply disappointed and If I had it to do over again, I wouldn't.

I had an awesome experience with National Debt Relief and they helped me pay off all my debts in less than the time they said it would take. When I had questions, they had answers; when I had problems, they had solutions. It was an awesome experience all around and they never made me feel less than adequate.

I give them a zero. I wasted so much time and money for them to ruin my credit when I could have done it alone! Don't fall for it folks. Call the companies yourself and settle it out. This company will screw YOU any way they can! National Debt Relief more like nation charge you up the ** to do something you can do yourself.

They took the time to explain each step of the process. I felt very good about my decision to resolve my debt. I've had many questions that have been handled quickly. I'm looking forward to being out of debt in 23 months.

I have only been in the program one year. So far so good. It is moving slowly but I recognize that is a reflection of the funds available in my account. I do have to call them regularly as they do not call me much.

I was in over my head in debt ever since my divorce and career changes. Using National Debt Relief I paid off all my credit card debt and was able to get my credit score back up into the 600's and purchase my first house on my own. I better understand how to control my spending and what factors affect my credit score.

I followed the instruction completely. So I had no problems, w/ the program. I had only 2 problems. First your email will become flooded w/ everybody's business and advertisements. Best advise create email just for them! I finally ended up deleted my email account. Second, when the program was finished (I ended earlier than planned) I was never notified! I got a check in mail for over payment. I had called about the check and that's how I found out.

This is my 2nd month and nothing has happened so far except I'm getting charged more on my cards. They are trying to make me do payment plan. I have not reached out to them. I'm guessing I just keep doing what I'm doing. I have had no contact with you since I started. So I guess everything is ok at this time.

Good service. Did not give 5 Stars, because NDR refused to provide me a letter of support which was requested by a VA lender. I found their inability to provide the note unacceptable, because per VA guidelines, NDR's input as a Debt Counseling Agency was needed.

This Service helped me to consolidate all my loans and put me back into financial stabilization. The way they handled my debtors and handled my account is very good. I may use this service if I need any personal loans in future. Thank you very much.

I am very satisfied with the service and experience I received from National Debt Relief and its employees! The process was easy to understand and the reps were there for me during every step of the program. National Debt Relief helped me through my financial hardship without having to declare bankruptcy. I would highly recommend this program to anyone struggling and feeling overwhelmed with the burden of debt.

Since contacting National Debt Relief I feel more at peace about getting my debt handled with professionalism. Each representative treated me with kindness and addressed all of my questions and concerns. The transparency between myself and each representative is what I truly value as they didn’t judge me but rather helped me to figure out how to fix my mistake. I’m glad I took the first step to help myself with the help of National Debt Relief.

Our experience was great. They did everything they said they would do and we were done in a couple of years instead of a lifetime! As soon as we were done, a friend of ours was in a jam financially so we recommended National Debt to him. He is also having a good experience and will be out of debt very soon. This was a much better decision than declaring bankruptcy! I'm so happy I did this. Thank you so much!

We were slated to be out of debt in 48 months and did it in 24 -- BUT only because we kept giving more cash than was our payments. Also, I kept calling. Weekly. To check on the status. We were served with papers by 2 creditors after only a year which was troubling and we negotiated those. Our credit plummeted and even though it has gotten better since, it'll be a while before those delinquencies drop off. It was a necessary evil as we were in over our head, but if I had to do it again I would opt for consolidation as opposed to relief so that We would be continuing to pay the bills and therefore not being marked as delinquent.

Having so much debt was draining my life and I felt I could never get ahead. National Debt Relief saved me in a financial aspect. They made the whole process so easy and stress free. I am so thankful I found such a professional program to help me get my life back. Thank you!

I wish there was a way you all could talk to credit holders so they would know the situation. Right now when they ask why I'm not paying and I tell them, they say they know nothing about it. I've only been doing this for a month so I don't really have an opinion on how I like the program yet.

Due to house repairs and medical bills for a sick kid, the bills piled up. I was only able to make minimum payments on everything. National Debt Relief showed me the estimated cost of paying things off that way compared to allowing them to settle debts for less. I only had two of the creditors send me a form making me claim it on my taxes. It may have taken 3 years and my credit went way down, but it still didn't hurt my credit as much as filing bankruptcy. I only had one issue in all the time I was with them, the computer double drafted from my account causing me to go under. I called and complained, and one of the managers called me back and put the money back in my account, refunded the overdraft fee, and knocked 2% off their fee for all my remaining debts.

At first they were great. They seemed like a really great solution to our financial situation but how they did things was horrible. What they do is wait until the companies that you owe money to are ready to file a law suit against you. Then they try to negotiate the amount down and they make some kind of an agreement with that company. But if that company is insistent on getting the money from you they continue with the civil law suit they made. I started out owing one company 8,000.00. They sued me. The court's judgment was not only the 8000.00. The judge also order I pay court fees and lawyer's fees adding up to 11,000.00 then they tried to negotiate an payment agreement that was more than I could afford.

I am glad that I found National Debt Relief! It was difficult at first just knowing my credit score would take a hit, but it was worth it in the end. What a great relief it was getting an email indicating that one of my creditors accepted the payoff offer. I am now rebuilding my credit and am now on track.

So far I have had a great experience with National Debt Relief, they helped to advise me on what to do for my high debt and have answered every question I have had, even the stupid ones, with professionalism. I talk highly of them to everyone.

Although I'm very early into the program, I've already seen great results. National Debt Relief has already reached settlements with 3 of my creditors! They've helped me regain control of my finances and my life. In just 3 years, I'll be completely free of my debts! Thank so much to Logan and all of the wonderful people at National Debt Relief for their fantastic customer service and guidance throughout this experience so far!

I was caught in a bad spot and the folks at National Debt Relief worked with me immediately (this was on a Saturday). They were able to get me on a program and reduce and eliminate my debt. I was very pleased with the people there as well as the support they gave me. Thanks!

Very deceptive organization. I declined an offer, they settled anyway. Beware as they charge 25% of the ORIGINAL balance, not what is settled. I had 4 creditors, they settled 2. I settled the remaining 2 by MYSELF for a 1/4 of the original debt and no service charge.

I will definitely keep my eyes open with this program, which is new to me. I'm looking forward to them helping me get my credit back in good standard, and at the same time get out of debt faster. And hopefully it won't take as long to get out of debt, with National Debt Relief program helping me.

Very friendly and helpful with everything. They really make the process easy and enjoyable. Not to mention saving money and paying debt off! Every representative that I've spoken with from this company has been extremely nice and professional. I would definitely recommend them to my friends and I have!

Everyone at NDR works very hard to help the customer in the best way possible. Every customer service rep had access to my file and reviewed my progress continually. They are there to help! I even got a refund at the end!

I was in a bad relationship with a compulsive spender who put me thousands of dollars into credit card debt. National Debt Relief was there for me in my time of need when I had nowhere left to turn, and about a year later I was debt free and I could begin to work on improving my credit score once again, a fresh start from the situation I was in.

I was contacted by NDR in May of 2017. The program was fully explained to me and I wanted and needed to be Debt free. I filled out ALL the paperwork. I did what I needed to do and NDR did what they were supposed to do. They have been there for me when I've had questions or concerns and they've taken care of every issue. I give them five stars for being so patient with me. The creditors didn't keep calling me when I reminded them, I changed my address and phone number. They're great at what they do!

I've been following the direction of the representative signing the above form. First form signed on 7/17 second on 8/17. Each time they got it. I called yesterday I have to sign a third one. It's frustrating when you think everything is ok when it's not.

The service was exactly as advertised. My dates were paid off in the time originally estimated. I was treated with respect and kindness throughout the process. I would recommend National Debt Relief to anyone who is burdened with Debt and needing a solution to that burden.

I am so glad I made a choice to have National Debt Relief handle my case. I was amazed at how good they were at negotiating my account balances down to where I could actually pay them. Before National Debt Relief I didn't think I was ever going to pay things off but I did. I highly recommend National Debt Relief.

Very easy to understand. Told me what I need to do to get out of debt. I would recommend them to family/friends. Took time to explain how the program works and allowed me to ask questions throughout if I had any. Have the option to pay bi weekly or monthly and also can pay off early.

Was not told that the debt that was forgiven by credit card companies was declared as income so had to claim on my tax return which incurred me paying more taxes. Was very disappointed with the lack of information and would recommend this be a talking point.

This program really helped me out, it was simple and fast! I can't believe I was out of debt in three years! My daughter enrolled in a program before I could tell her about National Debt Relief and her payment was one hundred dollars more a month than mine and the term was for four years! National Debt Relief is amazing!

Having them take on my correspondences and calls to relieve the harassment of creditors and take the stress off myself and family. I would like them to be more aggressive with settlements and negotiations. This would limit the bad credit history much faster.

I felt that every person I spoke with treated me with extreme kindness. They treated me with respect ✊. When going through hard times and scared of which way to go, it's a blessing to be treated with respect rather than negativity because you find yourself struggling!! Thank you!

The staff is very nice and try to be helpful but I'm still not sure this is the best way for me to go. I just found out that my creditors have hardship programs to help me. I wish that I was made aware of this first.

So far so good with National Debt Relief, no phone calls all day no emails all day... I can check my account and see where my money is. I know it's too early to see results but I feel good about NDR. I was with another debt relief program that bugged me day in and day out... I felt like I owed them money with all the calls and emails... With NDR I feel relief already.

I have nothing but good things to say about National Debt Relief. I was so grateful that someone was able to help me start to get my credit paid off, and work to get back on track. The stress I had was lifted. Everyone was friendly, understanding, and more than helpful with all my questions.

No follow through with Credit bureaus. Consumer has burden of fighting information on credit report - merchants can but anything on report. NDR should clear garbage from report. Not Fair! Consumers cannot compete with the absolute preference given to unscrupulous merchants. Banks and credit bureaus could not care less about hurting consumers with bogus credit information.

Amazing support and effort. The transparency was so worrisome in the beginning, that I had to call and check in. Every call was, no worries Mr. **. They literally took care of everything. Great experience and they did exactly what they offered.

Well very helpful and informative but just started so I cannot say anything more. My plan is to be debt free and I know National Debt can help. And yes your score does dip but hopefully paying off my debt through this service will bring my score back up.

National Debt paid my bills off. I submitted them 11,000 but I found out Ginny credit is still showing I owe them a balance so I called National Debt earlier this year and they said there was nothing they can do about it. Now I'm not sure if National Debt did pay them off.

They explained fully the process and what to expect as I build the account up to allow them to negotiate with my creditors. So far the experience has been great and they have kept me in the loop and have been easy to work with. Looking forward to getting rid of my debt.

I thought when I signed up with National Debt Relief that it was going to be a good experience. However there is no communication between you and your team. I had to call every couple of months to find out the progress of my affairs. When I complained they said they would put it in the notes... Yeah a lot of good that did me. When I was towards the end I never got a letter stating that we are done. This was almost a year ago. Now a year later they are sending me a review...

Service was great and easier than I expected. I was very hesitant at first but they made it very easy. All the harassing phone calls stopped. They settled my debt for a LOT less even with their fees. I actually got a check back at the end. About a year after my final payment my credit is just below good and still climbing.

I feel safe and relieved that I can finally settle my debt. I feel secure in knowing that I can turn to you guys for help and get a straight up answer. I have talked to representatives and they make me feel comfortable that my credit will be good. Thank you so much for this.

I have just started so my experience is limited, but they have been very helpful and professional in getting me on the path to debt relief. I was with another company before I came here and, I surely made the right decision to come to National Debt Relief.

NDR is a great company if you are in debt. Counselors were always communicating with you by phone and email about the progress of negotiating with creditors. A payment plan that works with any budget. Access to your account so you can see where and when each payment was made. Overall a great company.

Was very nervous at first. But everything went rather smooth. I had thought about bankruptcy and I'm glad I called National. I have settlement offers on all my bills, in just a matter of month's. I'm very happy that I choose National Debt Relief.

The process was very smooth and not complicated at all. I appreciate the ease in transition. In order for things to get better sometimes they have to get worse. At the end I will be debt free so I am looking forward to the experience.

My experience with National Debt Relief has been amazing. Geri ** was awesome and made my experience with National Debt so easy. She was friendly, courteous, and made me feel good about myself again. I would highly recommend this program.

Things were explain to me a few times. When I had question, they answered. I was very nervous at first, this is our first time to do anything like this but now I feel confident it will be a success. Thank you for your help Carlos.

With having two small children and full time working parents, getting the debt knocked down was pretty tough. We went to National Debt Relief for help, and although we only saved a few hundred bucks (if I'm being totally honest) it really made our lives 1000% more manageable. One low monthly payment that we could handle, and we just made it a part of our lives. Then I checked my account after some time and realized we were only one month away from being debt free. Pretty ** exciting.

National Debt Relief is a really a good company to work with. They are willing to work with you with amount of debt that you may have. They are fast and friendly and they are good with keeping you updated with your account. They are also good with making payment arrangement if you're unable to pay them when the bill is due.

My father recommended National Debt Relief to us and I honestly cannot thank him enough for doing so. We are finally on track to saving money and being debt free for the first time in our marriage. My husband and I are looking forward to our future and we are so grateful.

My service advisor explained all aspects of the program, including the decline of my credit score. We received several settlements already saving me over $12,000. The company is excellent at following up with phone calls to touch base I'm settlements. This was the best move I could make for my family.

Communication has been great, resolution was fast but higher than expected. I anticipated more negotiation and was unsure of options if I did not accept the offer even after inquiry. It would be helpful to have a review of options provided since this was the first resolution.

Well rounded company and was willing to help. I was scared on how I was going to pay my debt but they showed me a way I could without burying me with bills. I hope all goes as planned and they can help others like me in the future. I'm excited to get this debt done and over with.

They have been extremely helpful with all the questions and concerns that I have had and explaining how the process of the program works. They answer all questions to where you can understand them so there is no confusion. Definitely a good company to go through.

They explained everything to me in a step by step process. Rep was very informative. They make you feel very important. Rep answered all my questions and concerns. They are not pushy, I waited until Monday Morning to let them know my decision.

Friendly, nice to talk to. Thanks. Very thorough with everything, let me know what all I was getting into. Would recommend to anyone. Hoping to eliminate my debt quick. Very quick response to a decision on to be pre-qualified. Things will get better.

The process was easier than I thought. Andrew was very attentive and made the process less stressful than anticipated. Would highly recommend for anybody with debt trouble. With the help of National Debt Relief hopefully our goals will be met sooner than later.

I was pleased to learn of the Visa settlement, and hope that American Express Gold is next! I have paid them thousands of Dollars of Interest during the past several years. No friends have mentioned a need for your kind of service, but if I hear of any, I will put in a good word for N D R.

The counselor that enrolled me in the program was very thorough and gave very helpful information and instructions. Was very courteous and on time with follow up appointments. The only thing is I do not have a fax machine, and figuring out the E-signature was challenging.

They do a great job explaining how their program works. Ed was very thorough and answered all my questions with patience and ease. Now I will wait to see if this program really works. I did my research with all kinds of different debt relief programs and National Debt Relief was ranked #1.