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National Debt Relief Reviews

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About National Debt Relief

National Debt Relief is one of the largest debt settlement companies in the U.S. Founded in 2009, National Debt Relief negotiates with creditors to reduce how much you owe on unsecured debts such as credit cards, personal loans, medical bills, private student loans and collections. It offers personalized plans to help you resolve debt, along with support from dedicated debt specialists.

Visit www.nationaldebtrelief.com
Pros
  • Free consultation with debt coach
  • Free debt relief quote
  • Numerous accreditations
  • Professional and responsive customer support
  • Easy enrollment process
Cons
  • Fees can reduce overall savings
  • Not available in all states

National Debt Relief Reviews

Over 50k reviews since 2016

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    How do I know I can trust these reviews about National Debt Relief?
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    Page 253 Reviews 50035 - 50235
    Verified purchase

    Reviewed Aug. 23, 2017

    I called customer service to cancel my first draft. Will not have the funds available. He told me need five days. Nonsense. Neither Freddie or Harry told me I need five days to change. So please do not draft this Fri the 25th.

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    Reviewed Aug. 23, 2017

    This service has been an absolute godsend! Thank you for the work you are doing to help families like mine. My representatives were thorough, patient, and attentive. I would certainly recommend this program to anyone in need. A huge burden has been lifted off my shoulders!

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    Reviewed Aug. 23, 2017

    Very satisfied with how quick my debt has been reduced and professionally handled. Everytime they call me with another debt reduced I am shocked on how low and quick they got it down. I would definitely recommend National Debt Relief to a friend or family member if they ever needed help like this.

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    Customer ServicePriceStaff

    Reviewed Aug. 23, 2017

    I read a lot of reviews about National Debt Relief before deciding to proceed. It seems the bad reviews only come from people who were, for some reason, unaware that their credit would be hit (even though the representative who signed me up mentioned it multiple times). I was well aware that resolving a debt for less than what I owed would hurt my credit. I was also well aware that stopping payments on my debts would hurt my credit. I had a 1 year vision - to clean up my debt within one year, then work on re-building my credit the next.

    Less than 6 months after signing up NDR was able to send me 2 offers on 2 of my debts for less than 50 percent that I owed! I was so happy. I had an affordable payment plan with them. I wasn't receiving collection calls because I was able to change my phone number & address to theirs. And they were handling everything for me. I'm extremely pleased with the service that they have provided and they're worth every penny. I'm well on my way towards being debt free and I couldn't have done it without NDR. It's a huge stress-relief and I'm forever grateful for the service they've provided.

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    Gerald increased rating by 1 star.
    ProcessTransparency
    After a positive interaction with National Debt Relief, Gerald increased their star rating.

    Reviewed Aug. 23, 2017

    I am happy with the program. They keep me informed on how my file is doing and updates as well. I highly recommend to family and friends. They get right on your file and negotiate with creditors. I had 5 creditors which needed to be paid and within a few months they were able to settle with 4 of them and the other is being worked on now. Glad I found your company.

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    StaffProcess

    Reviewed Aug. 23, 2017

    Although I have been enrolled with National Debt Relief for a month or so, my contact with different people there has proven to me that my choice of NDRP, was the right one. Every representative has demonstrated a high degree of thoroughness, empathy and service, all of which are very important to me in terms reducing my stress and anxiety that have been building for over the last 8-12 months. Not only will I recommend the company, truth is I already have! Although this process takes a long time, I trust that I will continue to experience the professionalism I have so far.

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    Customer Service

    Reviewed Aug. 23, 2017

    So far it has been working out really well. I'm not getting calls from creditors and 1 company was suing me but. They got that taken care of right away. I'm very satisfied that I chose National Debt Relief to go with.

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    Staff

    Reviewed Aug. 23, 2017

    I hit a rough patch and found myself under a pile of debt. I wanted to do my very best to pay what I could to creditors. I tried to get help from many places however NDR was the only company that extended a lifeline. They were great at helping me and in a few months I will be out of this mess. Thanks NDR.

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    Customer ServiceStaff

    Reviewed Aug. 23, 2017

    Overall I'm happy with the customer service. They were always nice and professional. I do want to say I would get numerous calls and then I'd call back only to get a customer service rep that didn't have new information because the call was just an automatic call. I really didn't save too much money because of the fees that National Debt Relief charges but I am happy to be free of debt. The last debt I ended up settling without the program because of having to get a notarized signature of release of information twice and they still wanted another one after going twice already.

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    StaffTransparency

    Reviewed Aug. 23, 2017

    It's has been most dependable and results of settlement my debt exceptionally. I appreciate the help and guidance through my financial hardship. National Debt Relief handle my inquiries with diligence and are courteous enough to clarify any concerns. I appreciate all the work and professionalism with all my creditors. They are beyond knowledgeable on all the factors and explain things in detail for you to comprehend what you’re signing up for.

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    Customer Service

    Reviewed Aug. 23, 2017

    They took care of everything and since they gave me all the information in advance to change my number and address on each account, I never had to deal with any harassing phone calls. I received some emails, but nothing extreme and they were attentive and answered all of my questions.

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    Verified purchase

    Reviewed Aug. 23, 2017

    This company changed my life. I am so thankful for their help. I can already feel the weight lifted off my shoulders, and I am very excited to be free of credit card debt. I would recommend National Debt Relief to anyone struggling with credit card debt, and who need help as well.

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    Staff

    Reviewed Aug. 23, 2017

    Employees are extremely friendly and helpful. Resolving our accounts has been fantastic. Definitely recommend to family and friends! We are resolving our debt faster than we thought possible. Great company to have on your side. Try them out and you will be amazed at what they can do for you.

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    Customer ServiceProcess

    Reviewed Aug. 23, 2017

    National Debt Relief was my lifeline to getting control of my debts. I had got into such a jam with credit cards and loans that my paycheck was not enough to cover my debt. So I found NDR and they soon work with me and got me back on track, negotiated and got my payment down and with making one payment to them for them to disburse took the pressure off of me. The harassing phone calls stopped and I was able to get back on track. I have almost completed the program and could not have done it on my own. You just have to be obedient and follow the steps. Credit score has improved and I have learned to manage my money better and say to no to credit card offers and loans. So grateful to them and would recommend anyone in need to this company.

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    Staff

    Reviewed Aug. 23, 2017

    Very professional. All my concerns were address. I would recommend National Debt to anyone who needs help in managing debt. There are other Debt consolidation companies to choose from as well as Law Firms that advertise debt consolidation services, but I'm glad I choose you.

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    Reviewed Aug. 23, 2017

    Overall, I would say that National Debt Relief did an excellent job getting me enrolled into their program. However, the follow up is lacking. We submitted several requests with no answers but the requests were closed out as if there was resolution.

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    Staff

    Reviewed Aug. 23, 2017

    Logan was great to work with and outstanding in explaining how everything worked. He was very patient with all the questions that I asked and believe me I asked a lot. I would recommend this to anybody who feels like they are underwater in debt. They have taken the stress out of worrying about my debt.

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    Reviewed Aug. 23, 2017

    At first things went pretty fast but now it has reached 24 months the time I was to be out of debt. Now I am told the 2 creditors that are left won't settle. They want what is owed to them! What do I do? Seems we aren't moving ahead anymore. I'd like to see results or get out of NDR.

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    Customer ServiceStaff

    Reviewed Aug. 23, 2017

    Spoke with Danielle today, who was very friendly, helpful, and efficient. Set up approval for additional account to be paid off, which was the reason for the call, but she then helped with some other questions and information. Always love it when someone goes above and beyond assistance needed. Thank you Danielle!

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    Reviewed Aug. 23, 2017

    You said my credit score would go down a little but it went down big time so I feel that part was a lie. I have no idea where or what's happening to my account or the status of it. So as a customer I'm not real happy.

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    Customer ServiceStaff

    Reviewed Aug. 23, 2017

    I had encountered a very drastic life change that greatly jeopardized my financial well being both in the immediate and foreseeable future. NDR has stepped in and given me the option to work out of a difficult situation with limited damage. My agent was incredible and answered every question I had during our initial phone call. I cannot recommend this service enough to those in similar situations. I am extremely pleased with my experiences thus far.

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    Reviewed Aug. 23, 2017

    Overall, a good experience. Some problems in paper work with the one account that ended up going to court. Overall, will recommend to others. Had never been to court before and could have used some more guidance, but it all worked out. Thanks.

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    Customer ServiceStaff

    Reviewed Aug. 23, 2017

    So far this company has been incredibly kind and fair while helping me resolve my debt. They have been effective too. So far I have been able to resolve two debts for far less than I originally owed. They have helped stop collections calls and put me and my family at peace.

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    Reviewed Aug. 23, 2017

    My experience has been overall very good. So far so good. I just wish ALL the outstanding debt was resolved or at least had a payment plan. Or at least I know that it is trying to be resolved. There was a hiccup in the beginning but was resolved quickly.

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    Customer ServiceStaff

    Reviewed Aug. 23, 2017

    Whenever I have needed to call or have received a call from National Debt Relief, they have always been very helpful and polite and have always been able to help me out. I would recommend their services to any one who is in need. I have been able to pay most of my debt off and look forward to finishing the rest.

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    StaffProcess

    Reviewed Aug. 23, 2017

    I joined the program at the end of June 2017 with $22,732 in debt. In one month National Debt Relief has worked with one of my creditors to accept a debt settlement for less than half of what I owed – it will be paid off in November. It’s important to come into this program with reasonable expectations. I read a lot of reviews of this program before joining, and it was hit or miss. I think that those who are unhappy with the program didn’t fully understand what they were getting into. You didn’t go into debt in a day, and your debt isn’t going to vanish overnight. Ask a lot of questions, they’re super supportive and very patient even with my million questions, and get comfortable with your credit score going lower – it’s going to go back up once the debt is settled and paid up. Don’t worry!

    The only reason I didn’t give them ‘5 Stars’ is because the program isn’t completed yet and I’m waiting to see how this all works out for me. So far I’m pleased with the services provided and look forward to my next settlement. A word of advice… keep one low credit limit card open. I have one credit card with a $500 limit that I kept open. Once your debt is resolved you’ll want to SAFELY and RESPONSIBLY re-build your credit if you plan on buying a house, etc. It's going to be hard getting a credit card after all of yours are closed, and those previous creditors will be reluctant to give you credit.

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    Reviewed Aug. 23, 2017

    I feel National Debt Relief program is great. Good customer support. I had signed up because I was in debt and I couldn't manage my accounts on my own so I sought help to avoid bk. I think it has been a great experience so far.

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    StaffProcess

    Reviewed Aug. 23, 2017

    National Debt Relief is amazing. They have stuck with me through all of the problems and stress. I had to use the lawyer which was really beneficial. The workers try to help you as much as possible. What I really like about the program is when I had a hardship and could not make a payment. They will work with you.

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    Customer ServiceStaff

    Reviewed Aug. 23, 2017

    First the customer service is just amazing. They are quick and prompt. I have already one debt in the process of being taken care of. This is a professional establishment who I had my doubts about at first, but now I would recommend National Debt Relief to anyone in need of help!

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    Reviewed Aug. 23, 2017

    My experience with this company is good but initially I thought they were not doing anything for me but later realized they are doing a great job and even work with you on your payment plan. Initially your credit will drop but as times goes on it will be going higher and working with the creditors to make sure they bit the debt down to your convenience.

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    StaffTransparency

    Reviewed Aug. 23, 2017

    I am very happy with National Debt Relief. They're up front and honest in all their dealings with you. They keep you up to date on everything that is going on with your accounts... the personnel is very courteous and friendly. They're also very knowledgeable.

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    Staff

    Reviewed Aug. 23, 2017

    The reason I said that, this company are amazing, they are like doctor... They know how to diagnose your problems so peoples are sick with debt problems should contact these people. In my case I know still early but you can tell when things going the right direction...

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    Reviewed Aug. 23, 2017

    Very pleased with the time it took to pay off my debt. I should be debt free in a few months. Great company to do business with. I would rate them 5 stars And will keep telling my family and friends.

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    Customer ServiceStaff

    Reviewed Aug. 23, 2017

    I am only in the beginning stages of this process; however, so far things have gone as they stated they would. All but one person that I have talked to has been great. The one person that I talked to that I was not impressed with acted like they were in a hurry and did not have time to answer questions I had.

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    Reviewed Aug. 23, 2017

    Since signing up no contact in 3 months, just payments that I find out through bank or checking account online. No progress report. I would like to have more personal attention and dialog with the company and the function of the program. Would appreciate some more contact.

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    StaffProcess

    Reviewed Aug. 23, 2017

    I am so thankful I found National Debt Relief! I am settling with creditors one by one, and the company is keeping me informed and watching my back the entire time. They even hired an attorney to help with one of my creditors at no charge to me! The portal is easy to use to see exactly where I stand at all times, and making additional payments will mean my credit is cleared up faster. It's an amazing program and again, I'm so thankful!

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    Customer ServiceStaff

    Reviewed Aug. 23, 2017

    Very fast, nice and effortless... Worth the call if you're in need of help. They provide lawyers to help relief your debt, I fell on hard times due to a bad divorce. Now trying to get my debt under control.

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    Customer ServiceProcessTransparency

    Reviewed Aug. 23, 2017

    My experience with the National Debt Relief program at first started out fantastic. I felt they were prompt with settlements and made sure I was informed as to what was happening, until I received a court summons for one of my accounts. I had forwarded my summons to NDR and the response given was that particular account had already been resolved and no action or response to the summons was given, which at the time I was relieved. However, since there was not a response sent, the judgment went to the creditor and I now have pending additional payment to make to the creditor, along with my payment to NDR. Also, the constant automated phone calls from NDR have gotten a bit too much.

    I had always been relieved when I received a phone call from an actual person, with actual updates. Now if you choose to get an update through this automated system, the person that gets the phone call has no idea what information you are wanting. To me the automated call system was not a good idea. I still appreciate the program, and I anxiously await an end to my debt solution.

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    Staff

    Reviewed Aug. 23, 2017

    I have had an excellent experience with National Debt Relief. They are very knowledgeable and encouraging. Never felt belittled because of my predicament. Soon I will be rid of a good chunk of my debt and I can't wait for that! Thanks NDR!

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    Reviewed Aug. 23, 2017

    National Debt Relief is an amazing program. They are helping me become debt free. I was going through a divorce and I was worried about my debt until they offered me any affordable solution. Now, I know I don't have to live with debt over my head.

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    Reviewed Aug. 23, 2017

    I thought National Debt help me get out of debt. I would let other know that the program does work. It did for me. Now I know I can pay my credit cards debt in three years instead of 10 years. That is good feeling.

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    Reviewed Aug. 23, 2017

    I was completely satisfied with the accuracy on how the amount had drop down to almost nothing compared to what I was owing Fingerhut. National Debt had settled for as little as nothing. I was in total shock and disbelief. Fingerhut was a total disaster but now I'm almost out of debt with them.

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    Customer ServicePriceStaffProcess

    Reviewed Aug. 23, 2017

    The communication between employees and NDR is poor. We were given bad advice after bad advice. They messed up one account and didn't even get it in the program but didn't tell us. Our credit got trashed for no good reason. We finally declined the "deal" they got us and opted out of the program. We then called the creditors ourselves and we got a deal that cost less than half of theirs and it took an hour total. This was after National Debt Relief tried for over a year. I would not recommend this company to anyone. I would tell them to handle it themselves because they can probably get a better deal and not have their credit screwed by the end of it. We had a horrible experience.

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    Staff

    Reviewed Aug. 23, 2017

    First off, the fact that companies like this exist, that not only help you get out of debt, but prove that credit card companies can try to bully you but won't succeed, is just amazing. Second, to have friendly people you can get in touch with quickly and not sit around going through a long automated voice, is very pleasing. I would highly recommend this company.

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    Customer ServiceStaff

    Reviewed Aug. 23, 2017

    The customer service is always friendly and eager to help. I always do appreciate getting notified that a creditor agrees to a settlement. The initial setup was pretty lengthy and it stressed me out a little but in the end it was well worth the time and effort to get it started. I considered going bankrupt at first but I'm glad I didn't.

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    Staff

    Reviewed Aug. 23, 2017

    I used the National Debt Relief company and was 100 percent satisfied with them. They were always in touch with me before any discuss with my creditors. I was recommended to them by a friend. I highly would do the same.

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    Reviewed Aug. 23, 2017

    I had better services with other debt companies in the past. With this company my credit score went way down and I was sued by my credit card companies. It took years before all my debt was put together. Didn’t like it very much but I'm just staying with this company because I want to get out of debt.

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    Customer Service

    Reviewed Aug. 23, 2017

    My experience has been a bit confusing. When I signed up for the program, I was under the impression that National Debt Relief would be contacting all of my creditors that we had discussed with them and tell them what was going on. Instead I was told to no longer pay any of those creditors and send them to contact NDR.

    What looks like is happening is they work with probably one creditor at a time and all others are ignored, causing my credit to continue to spiral down, and give the appearance that I just don't care about these other debts. I missed one payment with NDR, because I had a death in the family and had to pay for arrangements etc. so I had to skip payments for a lot of bills, not just them, This was at the end of July, however August was paid, I started getting the same harassing robo phone calls from NDR, as I used to get from my creditors. Not cool.

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    PriceStaff

    Reviewed Aug. 23, 2017

    First I would to say the employees of this company are very friendly. I am not sure I like the way the company negotiates with your creditors. Because they do it one at a time and I was attempted to be sued by one of my creditors for non payment which cost me an additional $200.00 for a lawyer with the company to get involved and then I had to make lump sum payments to the company in addition to what I already was paying per month which was a hardship on me.

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    Reviewed Aug. 23, 2017

    You guys been taking money out of my bank account. Can I get a monthly statement on total of money that's being deducted out of my account please. I think that's the right thing to do. Can you please contact me by phone immediately.

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    Customer ServiceStaffProcess

    Reviewed Aug. 23, 2017

    NDR has provided top notch customer service and the staff is very understanding of such a sensitive topic, debt. It's not easy carrying debt, but NDR has made it possible to assist in clearing up old debt. I'm at 33% complete and I would not have been there if it weren't for NDR. I recommend NDR to anyone looking to consolidate. It's not great on your credit rating initially, but I know I will regain my credit back after I complete the program. The process was easy and they walk you through every step of the way. Best of all they're always available via phone and having online access is the best. Thank you NDR!

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    Reviewed Aug. 23, 2017

    National Debt Relief has been a life saver. My ex-husband left me with crippling debt, and although I tried for over five years to simply pay it all off, it felt like it wasn't going down. So I turned to NDR and now I have one easy monthly payment and I'm rebuilding my credit. They've saved me thousands.

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    Reviewed Aug. 23, 2017

    National Debt Relief was the best thing I did to help me get out of debt. Creditors stopped calling and sending letters. There was no more stress on which I'll to pay. I made one payment a month to National Debt and they handled the rest. When I completed the program my credit was cleaned up and I was able to make a clean and fresh start.

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    Reviewed Aug. 23, 2017

    I have found that NDR always keeps me informed of what is happening with my account and debtors. They are a superb company and have helped me get back on track and reach my goal of being out of debt. I have recommended NDR to friends and relatives. I will continue to use NDR until I reach my goal.

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    Reviewed Aug. 23, 2017

    So far so good. It has been a year and they have settled all but 2 accounts. My credit score is pretty bad but I think after time it will get better with smart money management. National Debt Relief settled my credit cards to half of what I owe them.

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    Customer ServiceTransparency

    Reviewed Aug. 23, 2017

    Not satisfied with the lack of communication from the company. I want updates as things happen with my account. I want to know what the process is and how things are moving along. I never get a return call when I do try to get updates. If someone gets can you please call me with updates.

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    Reviewed Aug. 23, 2017

    I'm very happy to be with National Debt Relief. They have helped me get on my feet and find my way to a better credit score and build better credit relationship with future creditors. I have started paying off my second creditor and I am so happy for being responsible for my obligations. Thank you National Debt Relief.

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    Reviewed Aug. 23, 2017

    So far I am very satisfied with the program. I would recommend this program to people who are in the need of help like I was. They communicate and let me know what is going on. I'm very satisfied with the program.

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    Customer ServiceTransparency

    Reviewed Aug. 23, 2017

    I had a great experience with National Debt Relief, they were prompt and very customer service friendly. Always answer my questions that I had very quickly. They thoroughly explain everything to me each step of the way. I highly recommend to anyone trying to get out of debt.

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    Reviewed Aug. 23, 2017

    Having a considerable amount of debt and being less than a year into my estimated 48 month program I am satisfied for the most part. I started with 9 accounts. I was very pleased to get my first settlement which saved me about 6000$. The second settlement brought me back to reality and was resolved by basically paying the full amount. To reach this agreement I was forced to pay an additional amount plus my normal bi-weekly payment which I was struggling to afford by itself. The additional payments lasted for 3 or 4 payments and made it very difficult to live day to day. I do appreciate the help I am getting and I understand that the big picture is what's important. Without the help of a program like this I do know it would be a much longer and far more difficult road to become debt free.

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    Customer ServiceStaff

    Reviewed Aug. 23, 2017

    I have been using them for over a year and they communicate weekly with you about your account. Very knowledgeable and helpful. At first you don't hear from them and think what's going on but they are waiting for all your accounts to become delinquent in order to make payment arrangements.

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    Reviewed Aug. 23, 2017

    It takes too long for them to get services started. I'm aware they claim it could take up to four months but this is ridiculous. It doesn't take four months for them to receive payments. I'm hoping that what I'm paying for will go into action soon so that my creditors STOP calling me.

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    Reviewed Aug. 23, 2017

    So far this was the best decision I made to call National Debt Relief. I have been with the company that long but so far it has been a smooth transitions. The customer service is great they are always willing to help to the best of their ability.

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    Transparency

    Reviewed Aug. 23, 2017

    NDR keeps in contact of what is going on. They will call and E-Mail with any updates. One is never in doubt what is going on! Also with the online information, one can keep track of more details. They are always willing to help and explain any questions one may have.

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    Reviewed Aug. 23, 2017

    Great experience. Glad I called. I had some creditors calling all day and every day. Once I put my faith in this business they took care of the rest. I recommend this to anybody who has more than 20k in debt. My debt was cut in half. Thanks National Debt Relief.

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    Michelle increased rating by 2 stars.
    ProcessTransparency
    After a positive interaction with National Debt Relief, Michelle increased their star rating on Jan. 31, 2018.

    Updated review: Jan. 31, 2018

    It's not been a year yet and they've already cleared three of my debts. And they're working on two more. They keep me informed with everything. I'm not clueless with anything that they do as I always get an email or a phone call. And they let me know what's going to happen. It's been wonderful.

    Original Review: Aug. 23, 2017

    The beginning process was very good. They went through everything with me and my husband. Made sure all questions were answered. Have not been any future to clear debt due to building funds. So can't really rate my whole experience at this time.

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    Reviewed Aug. 23, 2017

    I'm still waiting for my debt to start being paid off. The money is being taken from my account but my debt still remains the same. I've called twice and I guess I'm waiting on negotiations to start. It seems like I longer process than I originally thought.

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    Customer Service

    Reviewed Aug. 23, 2017

    I am currently in the process of a program through NDR. I am finding this a pleasure. A joy to function in life without the stress of getting these debts handled. Once and for all. Thank you. I am able to see my progress online. Whenever I have needed help, questions or the likes I am greeted with on the spot communications through email and or the phone.

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    Reviewed Aug. 23, 2017

    So far so good. They have best customer service... and after 2 months I already got a settlement that satisfies my needs very much. I would recommend it to anyone to really wants to be debt free... everything is very clear with National Debt Relief. Thanks.

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    Reviewed Aug. 23, 2017

    I was glad to hear that one of the creditors had settled but my bank was charged and they couldn't stop payment on Friday the 25th. So I will be charged a fee for insufficient funds and would not take my new bank draft till after the Friday.

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    Reviewed Aug. 23, 2017

    The National Debt Relief Team has been wonderful to work with. They have helped me so much in getting my debt under control. They take on the creditors so I don't have to. That has given me peace of mind and I can continue working and taking care of my family!

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    Reviewed Aug. 23, 2017

    Unfortunately I got into a situation that caused me to contact NDR. I am very happy I did as they are assisting me in debt consolidation. They are easy to work with and will answer all questions. They have helped to reduce my stress level by working with me and on my behalf to pay off my debt more quickly than I could do on my own. If you have the need for their services, I highly recommend them.

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    Reviewed Aug. 23, 2017

    I would recommend National Debt Relief to anyone having a difficult financial period. It is like a second chance and can save families from bankruptcy and maybe end up in the street! It is a easy, clear and reliable system. Great customer services.

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    Reviewed Aug. 23, 2017

    I started with National Debt Relief around June of this year. So far, I can say that they have a good response team. I cannot say much for settling my credit accounts right now as they are still negotiating. So we shall see how they handle my debt.

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    Reviewed Aug. 23, 2017

    When I spoke with NDR... I had apprehensive will to proceed but I'm managing A LOT of accounts and payments on my own. It gets overwhelming and sometimes unpredictable! I spoke with a consultant, we went through my debt profile with a credit report. We discussed what actions I've taken so far and if/any progress and what actions can be taken forward with NDR's help. It's really a partnership because you're still paying your debts, they're just helping to manage the coordination of funds at a rate and pace that's affordable. I'm glad I chose to work with them and while I'm still not debt free quite yet, I'm confident they'll help me through it!

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    Reviewed Aug. 23, 2017

    When I called and began to converse with Kester ** about the NDR program, I was nervous and very apprehensive. However, at the end of our lengthy and informative conversation (in which all my doubts and fears were assuaged) I had gladly signed up and become a happy participant in the program. I cannot express my gratitude enough. Kester is completely knowledgeable and confident about the program. Thank you so very much.

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    Reviewed Aug. 23, 2017

    When I felt I was drowning without any other options, NDR held out a helping hand to help pull me out of a hold of debt. Responsible, not pushy, helpful and concerned staff all around. I'm so very glad I called them.

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    Reviewed Aug. 23, 2017

    I've been with NDR for 4 months. And my creditors have still not been notified. When I call I get the runaround. When does action take place? Do I wait for the sheriff to show up on my doorstep with a summons? If I start to see results I will change my review. But until then I have no choice but to be dissatisfied.

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    Reviewed Aug. 23, 2017

    Very helpful and supportive representatives. Working with these individuals made a difficult financial time in my life much more tolerable. A committed company working solely for the client's best possible outcome. I now have hope that these financial hardships will eventually pass and I will come out debt-free in the end.

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    Reviewed Aug. 23, 2017

    National Debt Relief is very kind and considerate when helping with problems that arise. Their customer service is superb, they are top notch when it comes to putting the customer first. Thank you for the help in my journey to be debt free.

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    Reviewed Aug. 23, 2017

    I have to say that since I rely on National Debt Relief I feel less stress and I'm happy that I ask for their help. I'm almost done with my payments and I can't wait to feel free of debt so I can plan a vacation with 2 kids. Thank you to all the staff from national Debt Relief for all your help and support. God Bless.

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    Reviewed Aug. 23, 2017

    From the first contact to debt relief NDR staff were eager to help, provided answers that were straight and guided me through their process, and it worked! NDR took care of the debtor negotiations and kept me informed, and I had the final say at each step.

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    Reviewed Aug. 23, 2017

    When dealing with this company, I have nothing but praise. They explained everything to me and are taking care of my debt in an efficient manner. They have contacted all the creditors and made payment arrangements with them all. I would recommend them to anyone that needs debt consolidation.

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    Reviewed Aug. 23, 2017

    My debts were individualized and managed by agents that knew exactly what was taken care of as well as a schedule of remaining settlements to be satisfied. Each time I contacted them for updates they were right on. My enjoyment that followed is that they were always professional and with empathy re-assuring pleasant. Each E-mail was easy to understand spot on with dates, fees and paid off accounts. This was the very best service I have ever received from any organization I have ever dealt with. Thank you for your professionalism, understanding and most of all your excellent service.

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    Reviewed Aug. 23, 2017

    The fees that are charged seem to be high. This adds additional time it takes to pay off my debt. I'm still too early in the process to comment any further. I am anxiously awaiting my first payoff on 1 of my credit cards.

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    Reviewed Aug. 23, 2017

    I really appreciate the professional yet cordial exchange I have had with each NDR Associate. The calls are consistently handled with excellence. I would like, however, to have more detailed information about the progress of the resolutions for each creditor. I understand that some information cannot be given due to timing issues. I also wonder if some accounts are being handled in a timely manner. I did have one creditor who indicated that they had not received any information from NDR for over a year.

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    StaffProcess

    Reviewed Aug. 23, 2017

    Everyone was so very helpful and made my decision easy. They were very thorough. If I had questions they answered them without hesitation. The program is something I felt comfortable with. I feel very positive about the whole thing. I knew there was no possible way I was going to pay off my debt alone.

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    Reviewed Aug. 23, 2017

    Representative Nelson ** was clear, patient and very understanding in explaining how National Debt Relief would help us and the steps we would have to take. Thank you for providing excellent customer service to my husband and I. God bless you.

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    Staff

    Reviewed Aug. 23, 2017

    The service team is awesome. I send an email and before I can shut off my computer I have a response to my question. I have no regrets for choosing National Debt Relief. I feel at ease with my journey to being debt free.

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    Reviewed Aug. 23, 2017

    Well they seem to be good at responding to negotiating with the creditors in a timely manner. I just would like them to communicate more often with me while I'm a customer with them to keep me up to date with my account. It feels better to not have any more annoying calls or email from creditors. So I would recommend this company to friends.

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    Reviewed Aug. 23, 2017

    I am very pleased so far with my experience during application for NDR services. Both Earl ** and the welcome service representative were knowledgeable and thorough in reviewing the program with me. I am most appreciative in their patience in guiding me through all the steps of the program and in their follow through.

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    Reviewed Aug. 23, 2017

    I have to say I am impressed with their negotiation with our accounts, but the 21% fee they charge you on top of the payments you have to make to those settled accounts is ridiculous! The whole point I thought was to get you out of debt not cause more hardship to the customer.

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    Reviewed Aug. 23, 2017

    I'm so excited! Today I make my last payment to the last of the creditors. After mistakenly allowing another access to my credit cards and learning the hard way not everyone is honest; it has taken me about 3 1/2 years to crawl out from that debt. I could not have done it without the fantastic people at National Debt Relief. Thank you so much for all your help and guidance.

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    Reviewed Aug. 23, 2017

    I was kind of nervous using this company because when it comes to these type of companies the first thing you think is scam right? However do your research before you commitment to anything. This company have helped me resolved one of my debt with my creditors and I was so excited to receive that call from them. 1 down 3 more to go!

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    Reviewed Aug. 23, 2017

    When I turned to National Debt Relief for help, my debt had spiraled so far out of my control I was contemplating very desperate measures and continuing to make backwards steps. I felt hopeless, stupid, and ashamed. The NDR counselor I first talked to talked me back from the edge. She did not judge, just listened and helped. After that I have talked to many people at NDR and they have all been helpful and understanding. I appreciate that the negotiators behind the scenes make everything work too, and my debt has been vastly reduced quickly thanks to them, but without the kind touch of the people on the phone, I would have collapsed under the weight of all that debt and all the steps I would have to take to resolve it. They made it possible for me to survive, and I appreciate it greatly.

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    Reviewed Aug. 23, 2017

    I have had much relief having National Debt Relief deal with my creditors. They have addressed issues in a timely manner. They have also reassured me when I was in doubt. I am thankful for this program and what it has done for my family and myself.

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    Staff

    Reviewed Aug. 23, 2017

    Although putting myself if the financial position I was in was not one of the highlights of my life, National Debt Relief respected the position I was in, and was very professional. They guided me without putting pressure on me while respecting my privacy. I certainly would recommend them to anyone who found them self in a position where they need help.

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    Reviewed Aug. 23, 2017

    I was down and out with my huge debt. I called the other debt relief program and they turned me down. Then I called National Debt Relief. They were very helpful and very flexible. They help me through the whole process. When I cant pay on the day they help me by working with me. My last contribution is on August 25 then I'm debt free.Thank you to National Debt Relief. They gave me my life back.

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    Reviewed Aug. 23, 2017

    The reason why I'm giving him four stars is I just recently started with them. So far they seem to be doing the things they promised me it was going to do. As we go further along I'm quite sure I will be at another star. But for now, That is why I'm only giving him four stars now. Thank you.

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    Reviewed Aug. 23, 2017

    Paul ** is my rep and he is AMAZING. He has great people skills and made me feel at ease with the process. I just started in May 2017 so I'm early in the process. I get several phone calls from the creditors, but I do what Paul told me to do and not speak with them. I am 100% sure I made the right decision with going with National Debt Relief. I did my homework and they are the ones to go with!

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    Reviewed Aug. 23, 2017

    Everything has been running smoothly so far. I got my first settlement offer after 2 months and I can honestly say, it was a great offer. I'm looking forward to receiving more offers and getting on track to financial freedom. They have also very helpful when I needed to call and speak with someone about my account.

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    Reviewed Aug. 23, 2017

    I am so glad I made the decision to use NDR! My debt was resolved and I have graduated! I am now working on rebuilding my credit and I can see my score rising. Once I made the call and got approved all my stress and worry was gone. They helped me every step of the way! I definitely recommend them.

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    Reviewed Aug. 23, 2017

    I had a great experience with National Debt Relief. I was able to reduce my debt and improve my credit score. Every time I called with any question, there was someone there to answer it. They worked with me and provided me a solution that was affordable and achieved what I needed it to. I would recommend them to anyone.

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    Reviewed Aug. 23, 2017

    I am very happy with the customer service of all the staff I have been in contact with. Everyone is very professional and courteous. I am also very happy with the progress made in such a short time. I couldn't feel more relief than I do now.

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    Reviewed Aug. 23, 2017

    I found representatives to be extremely knowledgeable and helpful in this process. Everything was explained with clarity. Representatives continuously stopped to answer all questions and concerns. I felt informed after the entire process. At times it did seem a little scripted but all my questions were answered.

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    Reviewed Aug. 23, 2017

    Had a really great experience. They were very helpful whenever I called. I would do it again if I ever got in Credit Card Debt, which I am NOT planning to do! Saved me a lot of money! Would highly recommend their services. I am very glad that I did this!

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    Reviewed Aug. 23, 2017

    I felt skeptical wanting to continue with the consolidation but National Debt made it very comfortable. Great customer service and would recommend to a friend if in need. The portal is very helpful to keep track, love it! Thank you NDR!!!

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    Staff

    Reviewed Aug. 23, 2017

    Please do not hesitate with your decision to enroll in National Debt Relief Debt Settlement Program. My experience was successful the whole way through. The representatives are responsive and committed. This was the best decision I've made in a long time.

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    Reviewed Aug. 23, 2017

    Customer service and professional have been outstanding. I would definitely recommend a friend. All my questions were answered, I was not judged about my financial issues and immediate assistance was given. I really appreciate the fact that I have this option to be able to pay back my debts with assistance.

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    Staff

    Reviewed Aug. 23, 2017

    We could not have been more pleased with both the service itself in consolidating our debt, but the kindness and pleasantness the staff demonstrated. We worked with National Debt Relief for years and spoke with many different representatives. Never, in that time, did we have an unpleasant experience.

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    StaffProcess

    Reviewed Aug. 23, 2017

    It wasn't clear at first that all my accounts would be closed, and while I understand the need for this step, I might have asked to exclude one or two accounts if possible, in case of emergency. I am nervous about these procedures, but the two women with whom I have worked thus far have been patient and reassuring throughout this process.

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    Reviewed Aug. 23, 2017

    It was pretty good, but a few times I got misinformation but it was cleared up quickly, but these guys need to be on the same page. Felt like they weren't at a few times. But it's all good and done with, thank you!

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    Reviewed Aug. 23, 2017

    They were very helpful and have helped with the pressure that was on my family. Very informative. Quick responses. Paid off 3 cards in 6 months. They have done everything they said they would. Very easy to work with. Thank you.

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    Reviewed Aug. 23, 2017

    I'm happy I found debt relief. They do their very best to make sure you're debt free, if you always make your payments on time there should be no worries. And the staff are kind, at least the ones I've spoken to. Thank you!

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    Reviewed Aug. 23, 2017

    So far I have not experienced any issues. Therefore I have nothing bad to say & no bad experiences to share. Only good thus far. I hope this will help clear up my debt so that I can live debt free. And get this weight off my shoulders. And stop worrying about this debt and not get in this situation again.

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    Reviewed Aug. 23, 2017

    Very professional and relieved my mind of a couple of concerns I had with my credit rating dropping and then eventually getting back up again. James ** was very helpful with the details and explained in detail all of the information that was going to be released to creditors and the person that came on behind him reiterated everything that James spoke to me about my case.

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    Reviewed Aug. 23, 2017

    This is not something we wanted to do but realized that it was probably our best option. So far things have gone as advertised and we hope to be debt free asap. The customer service is always very friendly and helpful and will answer any questions you may have regarding the program in detail.

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    Reviewed Aug. 23, 2017

    I was tired of paying the bare minimum on my cards and realized that I was dependent on my cards. National Debt Relief was a life saver. They made the process easy to understand and helped cut my debt in half!

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    Reviewed Aug. 23, 2017

    They helped me get my life and financial troubles back on track. They have also taught me to be self conscious about my expenses and to be more vigilant on my spending and aware of my debt to credit ratio and credit score!!

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    Reviewed Aug. 23, 2017

    Making the decision to call a debt relief company is a difficult one. First, we must admit to needing help. Secondly, knowing who to call and who to trust, is another issue. After careful consideration and some research, I reached out to National Debt Relief. The initial call to them, proved to be a life saver! A few follow up calls and emails helped me to realize that I am not in this alone. I just signed up with them, and feel that they will guide me towards a path to debt relief. Thank you, Carlos for helping me see the light at the end of this tunnel.

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    Reviewed Aug. 23, 2017

    On July 3, I called NDR as I didn't know where to turn. I have considerable debt, due to many serious personal issues. NDR was so courteous and kind and has taken me on, giving me HOPE that I can pay down my debts in a responsible manner. THANK YOU!

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    Reviewed Aug. 23, 2017

    So far, my experience with National Debt Relief has been nothing but positive. I completely understand their process and roles intended to assist me to become debt free. They also make sure that all processes and contact on my behalf is communicated in a way in which is easily understood. So glad I took this step to resolve my debt.

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    Reviewed Aug. 23, 2017

    The welcome team was great and helped keep me informed when it came to how this program was going to function for me and my family. We know that this will not be easy, but she definitely made me feel better knowing the end result will be worth it and that they were here to help along the way.

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    Reviewed Aug. 23, 2017

    I am very pleased with the service you gave me. You explained everything very clear and give confidence to the client. With your explanation you gave me a light at the end of the tunnel. You are a great hope to everybody that has the same debts problems as me. You are very professional in your work.

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    Reviewed Aug. 23, 2017

    We had way too much debt, got behind and were just barely paying the minimums. NDR helped us out with their program, lowering our monthly payments from $1600 to $900. It was a huge relief to be on a schedule we could handle, slept a little better at night too. Their support was great and the customer service is excellent.

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    Reviewed Aug. 23, 2017

    I am very pleased with National Debt Relief taking on my case and helping me resolve my debt issues. They have stayed in contact with me via email and have good customer service. I am grateful to their dedication and professionalism.

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    Reviewed Aug. 23, 2017

    The most understandable company ever. Willing to work with me and explain the smallest things with you. Love everything about it. Hopefully when everything is done I could say way better things about them. Helping me from the start and over all. Working with me. Every step of the way???

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    Reviewed Aug. 23, 2017

    I have just started my experience with National Debt Relief and I already referred my sister and she is now on your program. I will know more about my experience once things start moving along. The hardest thing right now is the creditors bothering me at work.

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    Reviewed Aug. 23, 2017

    NDR helped me pay back all debts on my credit reports, (except for one that we could not locate the holder). My credit score has remained the same for 3 years, even with a well maintained credit card. Should have declared Bankruptcy.

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    Reviewed Aug. 23, 2017

    Update on 11/11/2018: National Debt Relief set me up with a good plan and I'm now 75% there in less than half the time. I had settled two of my four debts and I should have the third settled in a few months. So so far, it's been good. The negotiators are also easy to talk to and get information from. I get an email every month and they let me know when they're settling something. My experience has been easy and I really enjoy it.

    Original Review: It was very easy to get information on this program and the representatives I spoke to were very kind and helpful. The process was also very speedy and they answered all my questions. I look forward to success and resolving my debt issues with ease.

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    Reviewed Aug. 23, 2017

    This program is awesome. It has already provided me with peace of mind knowing that all my debts can be consolidated and that I have someone on my side to assist me with eliminating debt in a shorter period of time on my road to becoming debt free!

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    Reviewed Aug. 23, 2017

    Massive student loan debt. Unable to pay. While the debt was taken care of on one loan, I did the same thing myself on another loan myself, and saved the 18% commission. Do not waste your money here. It's painless, but expensive here. If you can do the same thing, why not do it yourself?

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    Reviewed Aug. 23, 2017

    This is amazing to have this program when being in financial struggle to pay debts. They make sure they provide you a great quality of service and follow up so everything can be taken care of. They keep contact so you know exactly how the process is working out with the creditors so you don't have to worry too much.

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    Reviewed Aug. 23, 2017

    Very professional and prompt. Excellent to work with! Months after I completed the program I needed information and documentation from them for a house purchase. They were prompt and courteous and helpful. This company understands service and efficiency. I would recommend this company to anyone trying to manage their debt and get out from under overwhelming financial burdens. They really do what they promise!

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    Reviewed Aug. 23, 2017

    So far I have been pleased with all the support and assistance I have received. Questions are answered and response is given as debts are settled. I was a bit nervous at first but each month I realize how this is making things easier to get my finances back in control.

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    Reviewed Aug. 23, 2017

    Thank you so much for all the assistance! Ricardo ** was very helpful the whole process! I don't recall the name of the person that I did my welcome feed with but he was also very helpful and was happy to assist with any questions I had. Thank you!!!

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    Reviewed Aug. 23, 2017

    National Debt Relief isn't a company I would deal with again. I would have to phone them to find out what was going on, they never took it upon themselves to contact me with updates. I still have not heard from them whether my case has been closed. Will be contacting them again for information. There has to be a better customer oriented company to use.

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    Reviewed Aug. 23, 2017

    Haven’t really had anything to go by as of yet other than OneMain does not call as much. The people do call me back or email me when I have a question. Kody has been very helpful whenever I have a question or a worry, he always responds very quickly.

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    Reviewed Aug. 23, 2017

    The employees at this company is excellent services. I got excellent services. I am very happy with National Debt program. I would tell my friends and family members about this company. I got Excellent customer service. I was told how the program work.

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    Reviewed Aug. 23, 2017

    I began this program in November and as of this writing in August, I am around 60% resolved and have only 2 of 5 creditors yet to be resolved. I am extremely pleased with the progress National Debt Relief has provided me in these 10 months. It has taken an strong effort on my part as well, but I cannot overlook the help National Debt Relief has provided that has me well on my way to recovery.

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    Reviewed Aug. 23, 2017

    My experience from the consultants that I talked to, especially Mr. Avery ** was absolutely wonderful. He was very knowledgeable and helpful. His demeanor was a great one. He answered all and any questions I had or did not have.

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    Reviewed Aug. 23, 2017

    Courteous, professional staff. Always friendly and always answered your questions. Would recommend and have. Fought for me with creditors. Kept me well informed and let me know what was happening. Always asked me if I accepted what a creditor wanted to waive.

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    Reviewed Aug. 23, 2017

    The ease of mind that somebody is doing something for my burden and loads of debts which continually disturbing me. Though struggling, I am looking forward to be debt free in the future. With their continued help and representation to negotiate with my creditors, they're giving me some hope that sometime in the future, the burden will gradually be much lighter and eventually be debt free.

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    Reviewed Aug. 23, 2017

    I had a great experience with NDR. I couldn't get myself out from under all my debt and needed help. Everything was explained to me from the beginning so I could make an informed decision. So I decided go for it and was about to get out of debt sooner than expected. I'm glad I used NDR service because I personally could've have done it alone.

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    Reviewed Aug. 23, 2017

    It was an awesome experience to get help for solving my financial problem. Brian ** explained and gave me full information to get support from your company. I had a little bit doubtful feeling before I met him, but now I totally could trust your program and can recommend to my friends.

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    Reviewed Aug. 23, 2017

    The service that I have been provided is exceptional! I would most definitely recommend to others! The fact that everyone explained and answered my questions simply and completely make me feel confident that I have made the right choice in my financial future.

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    Reviewed Aug. 23, 2017

    I was very pleased with National Debt on their service. They were very helpful and very understandable on how their company works. They explain everything to you to where you understand. They also keep in touch with you constantly to make sure they have all information that is needed and they work fast.

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    Reviewed Aug. 23, 2017

    Both of these guys, Randall and Eric, were great. They answered all of my questions clearly... I was going to look into the option of bankruptcy. I was drowning in debt. I found National Debt Relief and I'm glad... Will definitely recommend to everyone.

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    Reviewed Aug. 23, 2017

    The two people with whom I worked were friendly and helpful. They were very patient and kind when explaining the program and answering questions. I feel much more informed and very much at ease. It's comforting to know that there is light at the end of the tunnel! I'd definitely recommend NDR to a friend. Thank you for your assistance.

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    Reviewed Aug. 23, 2017

    Very pleased with my service at NDR. They were always available when I needed them to ask questions, and they always kept me up to date with what was going on. I have and would recommend them! Great people to work with too! They helped me a lot!

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    Reviewed Aug. 23, 2017

    Honestly terrible. Seems like fees aren't a lot when you talk to them at first but we paid them like $1700 more than they paid in settlements and then they claimed we still owed like $700 when we opted out (after they pressured me to stay when we couldn't afford it for months after we first wanted to opt out). Should've known better. Never again. These programs are a total scam.

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    Reviewed Aug. 23, 2017

    National Debt program assist in my finances. At the beginning I felt I was not going to accomplish my debt, however this program assisted me very much in obtaining debt free. I definitely recommend the program to everyone!!! Thanks a lot.

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    Reviewed Aug. 23, 2017

    When starting out, I was informed that my credit would take a slight hit for a couple months, but it would soon return to be stronger. Well, 2 months in and my credit is down 100 points. I hate to see how much further it's going to tumble before it rebounds. If it even rebounds.

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    Customer ServiceStaffProcessTransparency

    Reviewed Aug. 23, 2017

    I have just had my first debt settled by NDR for 50 cents on the dollar. I had considerable debts and struggled with them and the collection companies for a long time and it was very stressful. NDR looked at my whole situation, was honest and upfront about what they could do and what they could not do, explained the whole process clearly, and took comprehensive information from me. They carefully explained each clause of the contract and supplied me with full documentation of what we were doing and have an easy to use portal to keep track of the process.

    It has been about a month and a half, and they called me this morning to report that they reached a settlement with my first creditor, and asked permission to go ahead with the agreement. The people I am dealing with seem young, but they are knowledgeable about what they are doing, get information back to me if they do not have the answers, and answer all my questions. It has been a relatively stress process in a part of my life that had created incredible stress. They estimate that I should be debt free in about 4 years with payments that are possible to me to keep up. I wish I had done this years ago. My understanding is this field has unscrupulous companies, but I am pretty savvy about these matters, and have seen nothing nor have been told anything that has made me doubt their honesty.

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    Staff

    Reviewed Aug. 23, 2017

    I received a call just getting on their website and typing in my name, phone number, and email. They were very patient, answered all my questions, laid everything out in an easy-to-understand manner. They were very nice and very understanding. No judgment on how I got in this deep of debt. I signed everything electronically and I'm saving a lot of money.

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    Staff

    Reviewed Aug. 23, 2017

    Dealing with Tommie ** was very pleasant and he was very thorough in covering everything and best of all he was very patient with me. And the follow up instructor, Dionne, was also very patient with me and she was very kind, sweet, and professional.

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    Customer ServiceStaffProcess

    Reviewed Aug. 23, 2017

    This company is really helping me out. Great customer service and very helpful when I need help with creditors. Already recommended to a friend. The whole process is fairly simple and would highly recommend for anyone in financial hardship, thanks for all the help.

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    Customer Service

    Reviewed Aug. 23, 2017

    Had to have emergency car repair done and I was very pleased but initially worried that I would have to call and tell them my regular scheduled payment had been returned. However my worry was for naught. National Debt Relief has been my lifesaver and they reset my schedule to work with my income.

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    StaffTransparency

    Reviewed Aug. 23, 2017

    Our agent was very patient considering how slow our tablet and computer were acting. He explained things clearly. He didn't seem anxious to move on to the next client and genuinely seemed happy to help. All in all our experience with the applications and electronic signing went well and was a pleasant experience. Thank you.

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    Staff

    Reviewed Aug. 23, 2017

    Everyone at National Debt Relief were very friendly and very helpful and made getting started stress free. The only reason I didn't give 5 stars is because I am just getting started and if they do as good the whole way to the end then they would get 5 stars for sure.

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    Staff

    Reviewed Aug. 23, 2017

    National Debt Relief has been a great and easy experience. The representatives I talked to have been very friendly and knowledgeable. Would recommend. I am very happy knowing I am closer to debt relief. National Debt Relief has helped relieve a lot of stress.

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    StaffProcessTransparency

    Reviewed Aug. 23, 2017

    Everyone I interacted with was amazing, very thorough and attentive. Explained the process very well. Made me feel at ease and not pressured. Jim communicated as if we were friends and I wasn't a customer. Once all this is over and my debt is cleared I will recommend others to use the service.

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    StaffProcess

    Reviewed Aug. 23, 2017

    I had a great experience with the first customer svc rep (Katie) who was so patient with me and helped me understand the whole program. Katie was great! She made me feel comfortable talking about my debt and what she (NDR) could do for me and my situation. She has great customer svc skills and an asset to your company! Carolyn (welcome/underwriting dept) was great as well explaining everything about what I needed to know about the final details on how the program works! I feel that your company has the right people working for you because they make your clients feel that they can really help you get out of debt sooner and make you feel good about yourself again! Thank you so much!

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    Customer Service

    Reviewed Aug. 23, 2017

    NDR has helped me see the light at the end of the tunnel! Customer service is fantastic! They get back to you very fast on special requests and they actually seem to care! Cannot really find that much anymore!!! NDR is the best!

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    Reviewed Aug. 23, 2017

    And finally, a light at the end of my Debt Tunnel! The company was amazing in working out on plan, and reassuring me that everything is going to be okay! I now have a payment plan I can manage, and know that in the near future, I will be FREEEE!

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    Customer ServicePriceStaffProcessTransparency

    Reviewed Aug. 23, 2017

    I had worked with a company before that's similar to National Debt Relief and I was trying to find this online but I found NDR instead. They had a good ring, so I went ahead and used them. I had credit card debts that were weighing on me and I decided to get rid of them as quickly as possible. NDR seemed legitimate and the reviews on them that I read were positive as far as people’s experience and the professionalism of the company. So, I called NDR and the person I spoke to was very professional. He didn’t make me feel like a loser for having to use their service. He went step by step through everything. I sat there at my computer while he was at his, and we went through everything that I had to sell out and what I needed to do. He never left my side and he was there throughout the entire process. Their communication with me has been excellent. Any time I’ve had a question, they’ve been there to answer with no hesitation.

    So far, we have resolved two of my debts and there are three more. NDR has always been able to get an excellent settlement and a payment plan that works. When they come to a resolution, there are some extra payments that I have to make sometimes in order to build up the balance by the time that they need the funds, but that has always been painless. They also warn me ahead of time so I wouldn't be scrambling. They always get my approval before they say yes to any settlement. The cost of the program is reasonable in relation to the quality of the service that I got from them. I don't check on them every month. They keep a percentage of everything but I don’t feel it because it’s all divided up, and then eventually I'll be done with the program.

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    Staff

    Reviewed Aug. 23, 2017

    All of the team members at National Debt Relief are very pleasant. I like that they keep their word. The ones that I usually work with have always been very knowledgeable and helpful, so I've always had a great experience with them. NDR has definitely been a lifesaver. Credit lines have definitely improved my life a lot. The exciting part is I'm going to be out of debt soon because of them.

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    Staff

    Reviewed Aug. 22, 2017

    Ariana was very helpful and helping. She was polite and she went over everything very well. When I couldn't hear her she was right there calling me back checking on everything. She did a fantastic job. If ever anyone ask me I would recommend National Debt Relief Corporation. Just did a fine job helping me.

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    Reviewed Aug. 22, 2017

    Very great experience! Elizabeth and Paul made sure I understood everything and didn't have any questions. It was very easy to set up and I am looking forward to being able to make ends meet again. My payments are far lower than what I am paying now.

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    Customer ServiceStaff

    Reviewed Aug. 22, 2017

    I am satisfied with the customer service, it was helpful and pleasant. Service was quick and easy to maneuver online as well as over the phone due to the great people assisting. Overall, I am glad to have chosen National Debt Relief.

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    Staff

    Reviewed Aug. 22, 2017

    I have not been involved with National Debt Relief long enough to really give a good evaluation, but every one I have dealt with have been very professional and seem to know what they are doing and give sound advice. Very pleased with National Debt at this time.

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    Customer Service

    Reviewed Aug. 22, 2017

    My current experience with NDR has been great so far. I've only been with them for 2 months, but they have been upfront with me about all aspects of my current debt situation. I have received all correspondence and emails from NDR as per my conversations with them and have only positive words from them and their organization. I am happy that I contacted them to help me in my most dire situation.

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    Staff

    Reviewed Aug. 22, 2017

    It is a very awesome company to help with your debt. I am very pleased and excited to get the help I need to be relieved from debt. The company looks and your debt very closely and carefully. I also like that they were honest about no hidden fees. The Debt Specialist also makes sure you understand everything. Great Company!

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    Customer ServiceStaffProcess

    Reviewed Aug. 22, 2017

    From the first phone call, my agent was excellent. He was very understanding and well informed. He talked me through the entire process, answering every question that came up. This is a very stressful time and all of the people at NDR helped make this situation a little more tolerable.

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    Staff

    Reviewed Aug. 22, 2017

    Everyone always seemed to want to help me with my situation. They really seemed to care about helping get into a better financial situation. I Highly recommend to anyone wanting to get out of debt. Thanks to everyone for their support.

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    Staff

    Reviewed Aug. 22, 2017

    Very easy, no surprises, employees very helpful. Was not sure at first but as time went on everything went very smooth and simple. Recommend for anyone to do this service. Credit scores recovered quickly and now back on track debt free and great credit. Thanks National Debt Relief.

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    Price

    Reviewed Aug. 22, 2017

    Too expensive. I was not explained that the fee is charged for the debt owed and not the settlement amount, a rip off! When I found out about this it was too late they had already made all the money they needed to make. Not satisfied.

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    Customer ServiceStaff

    Reviewed Aug. 22, 2017

    The staff are very knowledgeable and rendered exemplary customer service, rendering personable attention to detail with products and services available under program; electronic system support exhibited ease of operation, which ensured consumer being well-informed with the process. This is an answer to prayers to be one step closer to being DEBT FREE!! Will definitely be recommending this program to friends and family.

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    StaffTransparency

    Reviewed Aug. 22, 2017

    I'm very glad I chose National Debt Relief to help me out of debt. Everyone so far have been very helpful and professional. Each step to help me out of debt was explain well and all my questions were answer. The feeling of having a dedicated team to helping me out through this time has me feel wonderful. I would definitely recommend family and friends.

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    StaffProcess

    Reviewed Aug. 22, 2017

    Wade ** made the initial process painless. He was knowledgeable and friendly. The gentleman who verified my information was also knowledgeable and friendly. The process was easy and I am looking forward to completing the program. It is a huge stress relief.

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    Reviewed Aug. 22, 2017

    My experience has been great. I am receiving notices that state when my Adecco will be paid in full instead of notices of unpaid bills. Thank you National Debt for helping me get back on the right track!!! I no longer have the stress associated with feeling like I am not honoring my financial obligations.

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    Reviewed Aug. 22, 2017

    I am very impressed on how my account is being handled! I was told in the beginning it would take 4 to 5 months to start working with the creditors and they have settled 2 of my accounts already - that makes me very happy!

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    Reviewed Aug. 22, 2017

    This company has provided straightforward and reliable information. From the beginning I got the sense that they told me what they really could do, not what they thought I wanted to hear, and certainly not what I already knew or thought possible on my own. After a few months into the contract, so far I have no complaints about how things have developed.

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    PriceStaff

    Reviewed Aug. 22, 2017

    Working with National Debt Relief was so easy; after a painless, quick and easy set up process I was done. The monthly settlement payments were affordable and manageable. The representatives were super friendly, you could just tell they really wanted to help me become debt free! With the help of National Debt Relief I save THOUSANDS... I'm now 100% debt free and have never been happier!

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    Staff

    Reviewed Aug. 22, 2017

    Everyone that I have talked to have been courteous and professional. Each person reviews my account before making suggestions to better my situation in that I am able to continue forward on the program at the same time addressing my setback. Some have even gone the additional step to update any changes to my file that confirm changes made to my account. I am very thankful.

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    Customer ServiceStaff

    Reviewed Aug. 22, 2017

    I like the fact that no one talks down to you. They are understanding and non-judgmental. When you fax or email them they get back with you quickly. They keep you informed on everything requiring your account. They stay on the phone with you to verify that you receive documents that need your signature.

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    Reviewed Aug. 22, 2017

    I am so glad that we signed up with NDR. We are eliminating a lot of debt and puts us on target to be in a much better financial position. We have only been with them for a little over one half of a year and already three are resolved.

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    Customer ServiceProcess

    Reviewed Aug. 22, 2017

    Still am bothered by the creditors by phone even though this has been set up for almost 2 months now. Thought this was going to be a smoother transition than it has been. Still getting tacked on late fees by the creditors also. How is that supposed to help eliminate the balances if they can keep adding more late fees to the account balance?!?! I thought this process was supposed to stop that so that wouldn't do this!!!!

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    Reviewed Aug. 22, 2017

    Was very hard to deal with my creditors, but thanks to National Debt Relief now I feel more free and more secure because I trust in you, you are helping me with my creditors. Still it's a long way to walk to finish my payments but I can breathe. Thank you.

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    Customer ServiceStaff

    Reviewed Aug. 22, 2017

    I had a great experience with both Jaymes and Johnny. Couldn't ask for better professional customer service. Both were thorough, patient and answered all my questions to the fullest. After speaking with them I had no doubts or concerns regarding my debt and the process of repair. Definitely will recommend to friends/family.

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    Reviewed Aug. 22, 2017

    Before I contacted National Debt Relief I was in debt of over $14,000.00. National Debt Relief took up my case, and assured me that within 36 I should be debt free. To my surprise I received a check for almost $3,000.00 before 36 months and now have very good credit and is debt free.

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    Reviewed Aug. 22, 2017

    I am so thankful for what National Debt Relief has been able to do to help me get out of debt. I am finally able to breathe and know there is light at the end of the tunnel. I appreciate how hard they work to reduce my debt and keep me updated on all the progress they make with each creditor.

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    PriceStaffTransparency

    Reviewed Aug. 22, 2017

    Everyone was very willing to help and information was given and questions answered. I was able to sign my paperwork and all the information explained to me. They are allowing me to get my life back. All paperwork was very good at explaining and I am able to contact someone at any time.

    Updated on 8/10/2018: National Debt Relief figured out what I could afford to pay and the cost is fine. They're doing a great job getting a lot of my debts paid off quickly and they have always been polite in my interactions with them. Now, I'm paying off my debt and I can't get any better than that.

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    Customer ServiceTransparency

    Reviewed Aug. 22, 2017

    Good experience so far. I appreciate the communication from National Debt Relief. Also, hoping to hear more about my resolved debt in the near future. I've heard from two so far and have three or four more debtors to settle with. I pay $333 per month. Hopefully I am on the way to better days.

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    Customer ServiceStaff

    Reviewed Aug. 22, 2017

    I was really satisfied and amazed with the customer service. Michael answers all my questions in a professional manner, I will recommend friends and family to National Debt Relief because of their representatives. Thanks from the bottom of our heart for helping us.

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    Customer ServicePriceStaff

    Reviewed Aug. 22, 2017

    Due to some unfortunate circumstances I incurred $16,000 in credit card debt. I was constantly being called and harassed by collection agencies. I called National Debt Relief for help. From day one, they were encouraging, helpful and supportive. They reached out to my creditors, negotiated payment amounts, and reduced my debt. Miraculously, the debt collectors stopped calling me. National Debt Relief put me on a payment program and a schedule of payments that I had to make to them. The payments were affordable. By following their regimen, I was out of debt in a little more than 15 months. I am debt free and grateful. I could never have done it without them.

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    Customer ServiceProcess

    Reviewed Aug. 22, 2017

    I was pleased with the superb level of customer support National Debt Relief provided me during my program. I was kept informed during every step of the debt relief negotiations. In addition to being satisfied with their customer service support, their follow up procedures to ensure that I received the best quality service was remarkable.

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    Staff

    Reviewed Aug. 22, 2017

    So far everyone has treated me with understanding and have made me feel better about my situation. I find everyone I have talked to very professional and courteous. I feel very good that my debt will be taken care of well and I have no worries. Thank you so much.

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    Staff

    Reviewed Aug. 22, 2017

    Great service, expert advisor, very friendly. They make sure you are satisfied with the outcome. Would recommend them to other people who would need their services! They are rated #1 by Google and I can see why with the great service they provide.

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    Staff

    Reviewed Aug. 22, 2017

    Andrew was excellent! He was very compassionate in helping me resolve my debt. He was very understanding. Also all the other people I have talked to was very helpful! I appreciate EVERYTHING National Debt Relief have done for me! Thank you!

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    National Debt Relief Company Information

    Social media:
    Company Name:
    National Debt Relief
    Company Type:
    Private
    Year Founded:
    2009
    Address:
    180 Maiden Lane, 30th Floor
    City:
    New York
    State/Province:
    NY
    Postal Code:
    10038
    Country:
    United States
    Website:
    www.nationaldebtrelief.com

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