National Debt Relief Reviews
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About National Debt Relief
National Debt Relief is a debt settlement company based in New York. It works on behalf of clients to negotiate lower payoff amounts with creditors, helping people resolve unsecured debt. Most debt settlement plans are completed in 24 to 48 months, and it claims that those who finish the program typically save about 20% after paying the company’s fees, which costs up to 25% of the total enrolled debt. National Debt Relief is available in 45 states and Washington, D.C.
Visit www.nationaldebtrelief.com- Free consultation with debt coach
- Free debt relief quote
- Several accreditations
- Easy enrollment process
- Fees can reduce overall savings
- Not available in all states
National Debt Relief Reviews
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Our review standards
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Reviewed April 17, 2018
I had a great experience getting set up for Debt Relief. I would recommend to a friend. I'm new to National Debt Relief, but have faith that they will be able to help me out in my situation. Thank you for the help!
Reviewed April 17, 2018
My experience with the team at NDR was very professional and extremely helpful and they answered all questions and most of all took the time and patience to guide me through the process. Would highly recommend this agency to a friend or family member.
Reviewed April 17, 2018
The representatives were extremely knowledgeable and gave me a sense of relief because I was overwhelmed with my degree of debt. I will gladly recommend the company to friends and family. Debt relief has actually lived up to its name.
Reviewed April 17, 2018
Very pleased with customer service and low settlement amount. So happy to be getting this all taken care of. It is taking a while to get settlements but we are very satisfied with the two that have come through so far.
Reviewed April 17, 2018
As soon as we gathered all of our documents together and sent them to National Debt Relief, it took them only two days to get our contract together. Not only did they go over every step of the process, on the phone, but we had a welcome phone interview to assure that everything was correct and all of our questions answered. Extremely polite, knowledgeable, helpful, and professional. We would recommend them to friends and family.
Reviewed April 17, 2018
I was very pleased with the professional and courteous staff at National Debt Relief! They were very understanding of my situation and wanted to help me. They explained everything to me accurately and thoroughly. I strongly recommend this organization to anyone who is deep in debt and struggling to make ends meet.
Reviewed April 17, 2018
On top of things and do a great job on getting my debts settled quickly and very owe much less than I did before. Definitely recommend them to people. Me and wife wouldn’t know where be being so far in debt.
Reviewed April 17, 2018
Everyone I spoke with was very pleasant and professional. Never make you feel bad for needing their services. I would certainly recommend them to anyone needing this type of service. I wish everyone felt as good as we do right now, RELIEF. That's the keyword.
Reviewed April 17, 2018
They have been working hard on my accounts, and have another tentative settlement. This will be my second of ten accounts. I still have a long way to go. I’m looking forward to being debt free. As my stress will finally be relieved.
Reviewed April 17, 2018
Not knowing how to approach my finances was becoming a burden and developing a stressful environment at home and at work. Looking into this program at first I was very skeptical, but the staff was pleasant and very informative on the issue at hand. Thanks :) for the peace of mind!
Reviewed April 17, 2018
Kathleen ** was awesome! (Not sure of spelling).The entire process was pretty painless and even though this is not a path I want to take, I believe that it will help me become debt free. Thank you for your help.
Reviewed April 17, 2018
Was very good at giving me information when I requested it. Explained everything very thoroughly. Was quick to respond and very friendly. I was even told near the end I could split my payment which was very helpful to me.
Reviewed April 17, 2018
The lady that help me with my debts was very nice and helpful. She let me know their rules and what all they do to try help you. She gave me all the information I needed. She explained about if I need a lawyer to help me.
Reviewed April 17, 2018
Very knowledgeable and considerate of my case. Fast response to resolve one of my debts in only 3 months was reduced by more than half. The customer service representative was very considerate and asked me is there anything else they could help me with and they were very polite.
Reviewed April 17, 2018
From the beginning to the end of the initial start up they were very persistent to helping me understand every part of the process and company. James ** had all the patience in the world to look out for my best interest without any judgement. Much thanks to the whole team at NDR.
Reviewed April 17, 2018
Working with NDR has improved my life. I needed debt relief and I saw the testimonials on them and their reputation so I decided to use them. Their program has certainly taken some financial pressure off me. Also, the cost matches the quality and their services.
Reviewed April 17, 2018
National Debt Relief was highly rated. They had better ratings and better reviews. The enrollment process was really easy and the representative made everything quite simple. All the interactions I've had with them have been professional. And if there have been any issues, they've been taken care of quite quickly. The cost is pretty right there and everything they did was good. The program has been working pretty good and they've done what they said they would do. I'm about six months into a 48-month program. National Debt Relief has helped take care of some things and I'm very happy with it so far.
Reviewed April 17, 2018
I needed somebody to negotiate the debt I have and I saw a review about National Debt Relief online. I Googled for the number 1 company and if you do a search, they're number 1. The enrollment process was okay, but it was not what I expected it to be. Until now, we only settled three accounts and haven’t negotiated anything else. They should keep me in the loop as to why they haven’t negotiated all the debts so far. It’s been almost eight months now. I want to be more informed about what’s going on in the process.
Also, the program is a little bit expensive, having to pay 25% annually. For example, they settled an account for 600 and they took their fee for about 400. I already dealt with one account by myself. I could finish it myself and I got the money. All I got to do is to make a phone call. If the fee would be a bit less than what it is right now and they keep me updated, that would be way better. Other than that, I would recommend them.
Reviewed April 16, 2018
I so appreciate the professional and kind service provided by Crystal at National Debt Relief. I am excited to get my debt paid off once and for all, and I am very grateful that this program allows me to take control of my debt.
Reviewed April 16, 2018
The process was simple and fast. The customer service was great and helped a lot with everything. They didn't ask more than it was needed. I would recommend to use them if you are having a hardship and a lot of debt.
Reviewed April 16, 2018
I'll admit I was super nervous about this when I first started but with my first settlement underway I'm very happy and relieved! I can actually see a way out now from my debt and that alone is incredible and on top of that the people there are very kind and very willing to help me understand.
Reviewed April 16, 2018
Both representatives were very knowledgeable and answered my questions very professionally. If the rest of your company does as well as these two, I don't see any problem with us finishing. When I start something I finish it, I expect nothing less from you. Let's get it done. Thank you.
Reviewed April 16, 2018
Very patient, took the time to go over all the points and important things one must take home to (your brain). I would definitely recommend this company to someone that needs the help that I sincerely need. Took the time, went over everything so that I could understand and let me ask questions.
Reviewed April 16, 2018
I just start this program due to financial struggles. Has been a great experience clearly information and instructions of the program step by step with all my questions answer. All the customer service agents are professional and respectful. I believed.
Reviewed April 16, 2018
Everyone was very polite, patient and professional. Kindly answering the repeated questions I had. Explaining everything every step of the way. It has helped relieve some of the pressure and anxiety I have with all of this debt. Thank you everyone.
Reviewed April 16, 2018
Very professional and understanding service from your personnel. Well handled. Joshua and Tiana were so helpful with the process. Answered any questions I had. Felt extremely comfortable with decision to go with your firm. Thank you so much for your assistance.
Reviewed April 16, 2018
All individuals That help me enroll into this program were perfect in explaining all areas of this program! Appreciate all their work! Travis ** was very professional and very understanding to my situation. I do not remember the name of your employee that help me with the welcome part… But she was very helpful and explained everything perfectly clear. Once again I appreciate all the help I will be getting from this program. Thank you again for all your work!
Reviewed April 16, 2018
When looking for a debt relief program, you need to be scrupulous about all your options. I'm 22 and in way over my head with debt. I needed to find a program that would allow me to manage my bills while cutting down on the debt I owed. National Debt Relief was my solution. They give you an affordable monthly amount while keeping you informed and up to date.
Reviewed April 16, 2018
I was just being released from the hospital when I got the call today. Unfortunately, I do not remember the lady to whom I spoke. She was very professional, showed great concern for me and my well being. It's like she had known me ever. If you can find out who it was, please let her supervisor know how wonderful she is!!
Reviewed April 16, 2018
They were awesome, patient and answered all my questions where I could understand at my level. Very explanatory. Listened to my concerns without rudeness. They called at the time they said they would. Went step by step with me in all the questions and what each question meant.
Reviewed April 16, 2018
We're still working with my other 2 creditors but so far you guys have saved me over $5000 from just the 1st creditor we are in negotiations with! I'm so thankful for this credit second chance! Thank you National Debt Relief! My credit card debt free future is so close!
Reviewed April 16, 2018
Had my first credit card settled and it is a good feeling. Customer service rep was very helpful, went over everything with me, answered all my questions. I am really happy I chose this company to help me and I feel good going forward. Look forward to having all my debt gone. Would recommend NDR to my friends.
Reviewed April 16, 2018
Everyone was very helpful, courteous, and answered all my questions to my satisfactory. Very professional and I feel satisfied with the help you are giving me. Thank you for your service and helping me at this time.
Reviewed April 16, 2018
Always straight to the point. Giving you all the info you need, and asking several times, if there is anything else we can do or answer for you. Very happy with the service. A very good service oriented company. They have done everything as promised.
Reviewed April 16, 2018
Marisa ** and the representative that took my welcome call were very helpful, knowledgeable and very pleasant to talk to. I researched to find the best solution to my debt problem and your accreditations looked the best. Thank you for your time and effort.
Reviewed April 16, 2018
I contacted NDR on Friday, April 13th. I was over my head and I need help. I was walked through the experience by Nikki **. She was so helpful and answered all my questions. She did not make me feel like a fool for getting myself into this mess. Today I received a call from Ronald ** to complete my application process. This was an equally awesome customer service experience. How wonderful it is to have the support of such a great organization. I can't thank you enough for helping me through this.
Reviewed April 16, 2018
I would refer a friend and family member to NDR. They answer all my question and was well manner and respectful. For anything I didn’t understand they went over. All my documents were easy to sign I didn’t have to stress.
Reviewed April 16, 2018
I'd buried myself up to my ears in debt that, while I could pay for, severely reduced my standard of living. I was constantly adjusting and readjusting my budget to fit in everything, and I had high anxiety about it. I called National Debt Relief because I saw the best reviews about them from customers, but also other organizations like the BBB, and their stellar rating with that group. I went in with a lot of questions, and lots of emails before I committed. By consolidating, I've knocked my monthly debt down $250, which is much-needed breather room.
I thought maybe they'd be condescending in their approach, or pester and bully me into signing up, but none of those were used. And they weren't condescending on the phone, and they never are when I call. There's always someone I can talk to quickly, and I've never been put through the hassle of being passed off to somebody else to handle. And every person along the chain that I've spoken to can tell me details of my account and why some things have changed, what creditors are still haggling, and so on. I don't have to speak to different departments for that.
Reviewed April 16, 2018
So far everything was explained thoroughly. Representatives were very friendly and helpful always asking if I needed help or had any questions. Hopefully this will help me clear my debt and improve my credit score. Look forward to working with this company and better our situation for my family.
Reviewed April 16, 2018
I am very satisfied with the progress and I am Glad that my debt is getting resolved. Your help is putting me on the right track to get out of debt. Thanks for all the help that you guys have given me.
Reviewed April 16, 2018
It was all great. I received great information about this program and how it will eventually affect my credit. Also I'm very happy about the length of time I'll have my debts paid in full. The ones I had talked to about this program was very knowledgeable and made it very clear how this all works for me.
Reviewed April 16, 2018
Answered all my questions, took her time with me. Great help. I feel comfortable and ready to start this program. It's a scary step and I feel at ease after talking to her. Thank you and looking forward to this partnership.
Reviewed April 16, 2018
I'm a HAPPY CUSTOMER, I'm Glad that I'm using National Debt Relief to help me with my Debt, and the outcome is OUTSTANDING, OMG and the Customer Service Team are very very polite. I give them ⭐⭐⭐⭐⭐. Never have a problem... May the Lord continue to Bless National Debt Relief and the Team...
Reviewed April 16, 2018
When I contacted National Debt Relief I was very concerned about my credit card debt. I had let it really get out of hand and didn't know what to do. I knew I could never pay it off myself. I heard about National Debt Relief on the radio. I checked them out and called. They immediately told me they could help. They went through each step so I could understand what would take place in order to resolve my debt. The process so far has been great. Each time I had a question they answered right away. I have paid one debt off and working on my second. You don't know how relieved this 75 year old lady is feeling. Thank you!!
Reviewed April 16, 2018
Karen and Andrew were wonderful to work with. They answered all my questions and made the process easy to understand. They walked me through every step of the process. I would absolutely recommend National Debt Relief to anyone needing financial assistance.
Reviewed April 16, 2018
I am so happy that I am getting my debts resolved in a fast pace. I never thought that I would receive such quick response and fast service. Never have I had a doubt of choosing NDR for helping in such a difficult situation. I will highly recommend NDR to friends and family.
Reviewed April 16, 2018
Updated on 1/20/2019: I took a number of credit cards, all unsecured loans and we signed a contract for National Debt Relief to negotiate the payouts. They'd do it over a period of time and during that time, I'd pay them about 25% of the monthly amount that I would have been required to pay on any of the debts. The enrollment process was done perfectly. They were very, very thorough and they were very detailed on their explanation. It was very clear what my responsibilities and obligations are and what theirs are. To this day, I’ve been extremely satisfied with the way things are working out. So far, I'm about 25% through.
My interactions with their reps have been extremely good. They are very quick to return either emails or phone calls and when I ask questions, they give me very specific answers, which is exactly what I’m looking for. The payment plan is perfect. I pay monthly and the amount is comparatively excellent. And if I have problems making even that payment, I can arrange to skip the payment if I like. The first 90 days was the stressful part because the creditors were calling and I have a certain spiel that I have to give them according to the contract. Now, everything seems to be going smoothly. People need to pay closer attention to their finances so they don’t get into this situation. But if they should end up here by their own fault or no fault of their own, I would certainly recommend National Debt Relief.
Original Review: In this very stressful period of our financial life we have found National Debt Relief to be an enormous help. The representative Emily ** was extremely helpful as well as very "matter of fact" concerning our situation and the program offered by her company. We feel confident that our immediate dilemma will be resolved.
Reviewed April 16, 2018
Both the person that processed the application and follow up call Explained the program and process thoroughly and in a professional manner. Asked questions to ensure I understood the process and gave me all the pertinent information if I had questions or concerns.
Reviewed April 16, 2018
Wonderful experience. I am starting to feel like I can breathe now. Dealing with everyone I dealt with is wonderful. All employees do their job very well. They make me feel very comfortable... when asking questions. Thanks for all your help.
Reviewed April 16, 2018
Received positive news about starting settlement transactions. Very relieved to see process starting. Representative was very kind and helpful. Loved how she congratulated me for having two companies resolved. This makes me feel so much better about my situation. I am very pleased with this process.
Reviewed April 16, 2018
Best decision made and we are so happy with all the help. Customer service always available for any questions we might have. I would recommend them to anyone I know and that need to get their credit back in good order.
Updated review: June 4, 2018
I’m almost a year into my 3 year program and almost half of my debt is settled. It is a weight lifted off my shoulder. I am happy with how helpful the customer service can be when I have to move payments around. I had to stop payments for 1 month during Christmas and they were really flexible with that and I also had to change a payment to another day of the week and that was effortless. It is very nice knowing I don’t have to speak with the creditors. When one of my creditors got aggressive and filed a lawsuit they took care of it right away and had it settled in 24 hours. It is also well worth paying a few extra dollars a month to be backed by their lawyers. This program saved me from filing bankruptcy and I appreciate that so so much. I am a firm believer that by the end of this program I will be able to move forward with my plans to save for a house. I am no longer stuck.
Original Review: April 16, 2018
I enrolled 5 months delinquent on my creditors and have been paying biweekly into my account. After numerous phone calls 8 months into my enrollment inquiring about why no creditors have been resolved I was given numerous excuses such as “you need to be at least 5 months delinquent” or “you need a little bit of money saved in your account” (I had a couple thousand) or “ we need to get the verbal release to speak with your creditors” (I signed that twice immediately following my enrollment in August.) it wasn’t until I was sued by a creditor that this company settled my debt with one of the creditors.
If they were doing their jobs I wouldn’t be getting sued. Also, I was told that I would sign a paper authorizing the settlement and that it would be emailed right away. It has been 6 days since that happened and I have not received anything. I need this company to take my business more seriously. I am following my part of the contract and I am still waiting for them to hold up to theirs. If they continue to push me off like this and wait until I have to appear in court with my creditors I will have to start filing complaints with the Better Business Bureau. I do not like being given the runaround.
Reviewed April 16, 2018
All NDR's personnel were professional and kind. They briefed me thoroughly on all aspects of NDR's program. Financial and legal matters were explained in detail. This is my 2nd time to utilize the NDR program and I have the utmost confidence in the security of the program and would recommend NDR to my friends and family.
Reviewed April 16, 2018
I am loving the experience with National Debt Relief! A huge weight has been lifted off my shoulders. The whole experience has been very easy and they have kept me very informed through this process. I would recommend this service to anyone needing a little help with debt.
Reviewed April 16, 2018
Pleased with company so far. I just hoping all will be alright with all accounts. Jerry ** talk us though everything. I believe a call back was unnecessary for the legal issues, when Jerry could have done it on the 13th.
Reviewed April 16, 2018
I called scare to death as I couldn't pay my bills after my husband's death... Devin signed me up with your program and he was very nice and helpful. I felt 100% better after talking to him and signing up. Celeste was a great help as well... I hope this will help me sleep at night... Thank you again for your help!
Reviewed April 16, 2018
It was pretty fast to get started and everyone I spoke to was very helpful. They explained everything thoroughly and were happy to answer any questions I had. The process does make you nervous but I think that's a good thing at first.
Reviewed April 16, 2018
National Debt Relief has been very helpful with resolving my debt. Setting up payments and communicating with debtors so I don’t have to. They have responded quickly to all of my questions along the way. I hope to be debt-free very soon!!!
Reviewed April 16, 2018
Very pleased with the process and the staff at National Debt Relief. Communication was clear and patient with us. All questions were answered in a kind and respectful way. Mr. Eugene ** was very helpful and professional. He was open and honest, reassuring my wife and I, empowering us in the decision to move forward with debt relief.
Reviewed April 16, 2018
My husband and I were in a car accident and we were out of work for a while. Credit bills stuck up and we couldn’t get out of debt fast enough. Enrolling with National Debt Relief was pretty easy. I haven't completed the program yet but I'm close. As of right now, it works. I'm still getting my debts paid off, just doing it faster and sooner. Now I have a little bit more money in my pocket and I'm able to do stuff. I'd recommend it.
Reviewed April 16, 2018
National Debt Relief appeared to be a legitimate company. When I enrolled with them, their process was pretty straightforward. And the people I worked with was very good. The support staff was well run. At first, I was skeptical but the negotiator did what they said they were gonna do. I engaged in NDR’s program because I didn’t wanna have to deal with the collection people directly and it was a relief to know NDR has to deal with any of the collection people. NDR’s cost was very fair and reasonable to the quality of service I received.
Reviewed April 15, 2018
Very good customer service from every rep I talked to. They were very helpful, and explained everything to me very well. They were attentive when I asked them questions. They were also super nice and accommodating. I would definitely recommend to anyone I know.
Reviewed April 15, 2018
Each individual we spoke to throughout the process were very friendly and thorough and make time for any questions we had. This definitely made the process or transition much smoother. We would definitely recommend this service to friends and family.
Reviewed April 15, 2018
My experience with them was great. Every questions I had was answer. Now, I can sleep and had peaceful time. And above all I don't have to pay the sky rocketing amount of debts. I can recommend them to my friends who are struggling.
Reviewed April 15, 2018
I had a creditor send me papers from a law firm and I called NDR and they handled this immediately. We have resolved half my debt in 6 months. They are always friendly and helpful. Great customer service. Thank you!
Reviewed April 15, 2018
So far the process has come along smoothly. I have been struggling with getting my debt under control but it has been a real hardship. Once this program is completed I am very hopeful that I will be able to control my budget and not find myself in this situation ever again. I am thankful that with all the hardships that I have incurred, forced retirement, divorce, total disability, and the death of my oldest son, I can be able to breathe again. Thank-you...
Reviewed April 15, 2018
We were getting very trapped and trying to get some debts paid off but how I was doing it wasn’t working. We tried some debt consolidation and we went through a couple of companies trying to go through that. And then, both companies that I went through recommended, “Maybe, you need to go this way.” I ended up with National Debt Relief and they were very good about explaining the process to me and going through it step by step. I never felt that they were rushing me. They did great because when I first signed up, my husband was paid every two weeks. And then his company changed, so it went to paying just twice a month and they were great about re-establishing it. They were setting it up to be paid twice a month. So, it was awesome, and the cost was good.
We are almost two years in with them and I know they got some of the debts paid off and we’re still working on some. They negotiated and they get to me very fast if they do have a settlement. So sometimes, maybe notifying me through email or saying, “Hey, we’re working with this bank or this company right now.” would be better. But it was my fault because I didn’t look at it as much as I probably should. But I am very happy with how things are going. And I know that there is a light at the end of the tunnel.
Reviewed April 15, 2018
My sister-in-law is under debt relief and she had told me about this program with NDR. I sought their services in order for me to fix my credit. The enrolment process was so easy and it was all good. They helped me on what I needed to do. They gave me two years to pay everything out. I've been with them about six months now and little by little, I will finish the program. I like the program because the negotiators are the ones doing everything for me. They call me if I need to update something or if they have something for me or if the creditor is approved. The cost is according to what I could pay and it's always a good deal. So far, working with National Debt Relief has been good.
Reviewed April 14, 2018
I dealt with very nice, assuring customer reps. Made me feel like I wasn't alone. I didn't feel like a loser for doing this. They helped me and treated me with respect. I have recommended to friends I know who need the help.
Reviewed April 14, 2018
I've been enrolled in this program just three months now and have already had my first debt resolved. I was very surprised to get a phone call so soon letting me know the NDR team had already resolved my first debt so soon. Very much excited to know that the NDR team was working this soon on my debt resolution unlike the other guys I was working with before... Thank you so much NDR and let's keep this train a rollin...
Reviewed April 14, 2018
The representative was very knowledgeable and guided me through what to expect. They appeared to be concerned and caring throughout our conversation. I was a little concerned because I was giving out a lot of information, but it turned out ok, because the representative answered my question thoroughly.
Reviewed April 14, 2018
I just got involved with National Debt Relief at the end of Jan of this year and three settlements have been completed already. Thank you National Debt Relief Team. The team members are always available for questions should they arise. I have not had any harassing phone calls from creditors since I became a client! That's a bonus right there.
Reviewed April 14, 2018
I really appreciate how well the reps explain everything and follow up with me if I forget anything. The two women I've worked with have been super helpful and are great to talk to. The process has been easy so far, with the reps being willing to talk to my parents to explain anything as well.
Reviewed April 14, 2018
Very helpful staff, I was walked through and thoroughly explained how the program worked and how it would benefit me with my current debt. Any questions that I had were also answered in a clear manner and overall a very pleasing experience and I am greatly appreciative with it.
Reviewed April 14, 2018
I'm just getting started with NDR so my experience is limited. I can say they are nice to deal with and explain in great detail how the plan works. I'm confident I made the right choice to work with them.
Reviewed April 14, 2018
National Debt Relief has been so helpful and kind. My debts are starting to be settled and I couldn’t be more excited. I didn’t see an end to my credit card debt until after I made the call to NDR. I would recommend their service to others.
Reviewed April 14, 2018
So far it has been great with the initial setup. Everyone we worked with has been very helpful & knowledgeable in meeting our needs. Can't wait for them to start contacting our creditors so the debt will be settled.
Reviewed April 14, 2018
My entire experience was handled very professionally with great speed and helpfulness. Everyone was kind and friendly. Gave great advice and seemed as if they were concerned with helping me in my situation. I would recommend this company to others in same scenarios.
Reviewed April 14, 2018
The person I spoke to was very pleasant and very understanding. This process has really been stressful for me because of all that has been involved yet everyone has been really nice to me. I want to thank all who have helped me.
Reviewed April 14, 2018
They do exactly what they say they are going to do. They are very clear in the process and let you know what going on with your account. So glad I finally made this call and got the help I desperately needed. If you're not sure if this is for you go ahead and make the call and talk to one of the great counselors and they will reassure you.
Reviewed April 14, 2018
National Debt Relief has helped me with my high interest and high payment debts. It has been such a relief to have them in my side. I'm on my way to be being debt free. Thank you for your knowledge and efficiency!
Reviewed April 14, 2018
Within the first 6 months they have settled with one of my creditors. What a freeing feeling. Everyone I have dealt with so far has been wonderful. Looking forward to being debt free in the upcoming future with the help of National Debt Relief.
Reviewed April 14, 2018
I am very pleased with the service I have received and feel that my National Debt Relief representative went above and beyond to ensure that I did not lose out on a great settlement offer. They truly look out for their customer’s best interest. Thank you!
Reviewed April 14, 2018
The representative Paul that spoke with me was very thorough and information about the program. He kept asking if we have any questions and if we did, he answered them. He made sure we understood every aspect of the program. Very happy he was able to help us get started in the program.
Reviewed April 14, 2018
You agents are knowledgeable, courteous and professional. They made sure to answer every question I had and made sure that I understood everything. They were detailed with all the information that they needed to give me and patient when I would interrupt them with a question. I would certainly recommend NDR to my friends.
Reviewed April 14, 2018
The program was well explained during an initial consultation. Their follow through on the application process answered all of my questions. So happy to have a solid debt recovery option. Debt relief is coming. Thank you, NDR, for your enthusiasm.
Reviewed April 14, 2018
The program is a complete debt relief. It gives us a way to pay our debts, and real protection from our creditors. Alex ** and the Welcome Call Representative were kind, compassionate, very informative, and complete with explaining the program and all the ins and outs.
Reviewed April 14, 2018
Very informative and helpful! Would recommend it to a friend! Gilbert was very polite and patient with me! The welcome rep, was also very helpful, and courteous! And answer all my questions! I am hearing impaired to certain extent! They both talked in a voice I could hear clearly and understand!
Reviewed April 14, 2018
My brother had cancer and he just passed away not too long ago, so we're helping our family out with some money. We got well behind our credit cards in doing that. I heard that National Debt Relief was number one and so far, the experience had been very good. My wife and I looked up the enrollment process and Googled it. We made the phone call and since then, we've been doing the program for eight months. I'm paying $580 a month which is something that we could afford. I also like that I only have to do one payment, then NDR does their magic. Two cards are already paid off out of five. They told us that probably by next March, it should be all paid for.
Their reps called us and any questions that we asked, they answered. Furthermore, their negotiator was good and I was very comfortable working with him. He explained everything to the T. I'm very happy and I think we made the right decision. I don't wanna go bankrupt just like that so I'd go on trying to improve my credit and get it back up to where it was before. I highly recommend National Debt Relief. Hopefully, next year our debt will all be paid for.
Reviewed April 13, 2018
I spoke with Marvo **. He was so friendly and made the whole process very easy. He was very patient and knowledgeable with all my questions. I already recommended him to my brother and my daughter who are also having problems with unsecured debt. I was very pleased with the customer service I received from Marvo and the Welcome person I spoke with.
Reviewed April 13, 2018
I logged on the National Debt Relief web page and filled in the questions. I don't think more than a few minutes than I received a call from NDR, Rachel. She was informative and explained the process well. She knew the answers to my questions. Very pleasant. The follow up call from compliance was equally professional and knew the answers to my question. The start of this process we very good. Will not know the outcome for 48 months or so but do not expect any problems.
Reviewed April 13, 2018
The representatives at National Debt are excellent in providing customer service and keeping you up to date with your progress through the program. The portal is easy to follow and the opportunity to add to your account which speeds the process of finishing the program early is a plus. Special thanks to Meloniece ** for helping me get started on the path of restoring my credit history back to a good standing due to financial hardship.
Reviewed April 13, 2018
I don’t know where I would be if it wasn’t for National Debt Relief help me settle these credit cards. At the time I used them because I had nothing else. It feels great to pay cash for what I want instead of a charge card! Thank you NDR!
Reviewed April 13, 2018
The call was clear and not rush. She asks me a few times if I have any questions which I am usually not ready. Give me time to think of my questions. I was provided with phone numbers and email if I have any questions. I'm looking forward to be debt free.
Reviewed April 13, 2018
In the last months, I felt like I have a huge stone on my back, my credit cards debt! I was paying every month and the numbers were the same in the next balance. I received a letter from National Debt Relief offering an option to be release from my debts, which in fact I didn’t know how it worked and, at some point, I thought it was only propaganda but nothing different than the creditors. I called to NDR doubting they would help me, and leery of giving my information. What happened it was not expected. I spoke with J **, like he was my friend rather than talking with customer service or a specialist. In less than hours, my headache, my nightmare was gone. You gave me path to solve it in the best way I have never even believe it was available. Thank you so much to JB and all the NDR team.
Reviewed April 13, 2018
Easy and excellent process. Very informative and wonderful. Reassured throughout the process and questions were well answered. Look forward to going through the process and watching the settlements go. =)
Reviewed April 13, 2018
Carlos was very professional, kind and understanding. He thoroughly explained the process, answering all of my questions and put my mind at ease while making this decision. I have been struggling with debt for several years and not really getting anywhere. I look forward to starting this program and getting debt free.
Reviewed April 13, 2018
It was very easy and understandable! Thank you! I am hoping this works for us and gives us some relief from debt. I appreciate the help and making sure I understand everything. I would tell a friend about the service.
Reviewed April 13, 2018
I was drowning in debt. I became widowed almost 5 years ago and naturally things have been difficult. My personal credit card increased. It was a constant monthly stress. National Debt Relief has been very professional to work with and helped me to alleviate much of the guilt I have felt around the debt. Am grateful.
Reviewed April 13, 2018
My initial experience has been very very good. The true gentleman that I spoke with was very courteous and were very professional. Also they were very knowledgeable in your company and the presentation for sent it to me. Yes I would recommend anybody that problems to give you guys a call. Thank you very much.
Reviewed April 13, 2018
This company has taken a very stressful situation and made it bearable. They keep you apprised of everything they do. They, truly, have your best interest at heart. Have recommended them to several people. They called when they must but most of my communication is via email. Which is very convenient.
Reviewed April 13, 2018
It has been liberating! I feel as though a great weight has been lifted from me. Prayers answered. I am so relieved and thankful for the staff who have communicated and worked with me to resolve my outstanding credit accounts. So far, just 4 months in, 2 of several accounts are being resolved. So glad that I put my trust in the process. I didn't know there was any hope for my debt relief without bankruptcy.
Reviewed April 13, 2018
Good customer service and will answer any questions that you might have. They explained everything very well. They also offer great advice. I would recommend this to anyone that has too much debt and is having problems paying off.
Reviewed April 13, 2018
All interactions were friendly and professional making a difficult experience a little easier. All questions answered and fears addressed. Daniel ** was especially helpful and answered all calls with patience and friendly attitude. Glad I made the call. Would recommend to others.
Reviewed April 13, 2018
This has been extremely easy to work for my debt relief. I have been struggling with this debt and I have become discouraged and depressed. Thanks for your assistance. I so appreciate the fact that I feel so much better.
Reviewed April 13, 2018
Speaking only in terms of the account setup: It took only three 10 minute phone calls to get everything set up, signed and completed. I was extremely frustrated with myself for putting this off so long. The customer service department was 100% understanding of my situation and reassured my hesitations throughout the initial inquiry. So far the service by National Debt Relief has been great.
Reviewed April 13, 2018
Both my husband and I felt reassured and so supported throughout this difficult experience. Everything seemed straightforward and all of our questions and concerns were addressed thoroughly and clearly. We are so happy we came to this organization for help with our debt.
Reviewed April 13, 2018
In managing my debt the agent helped me work through several offers that came in from creditors at the same time while I was finishing final payments on a previous offer. She helped me figure out a way to accept these new offers without critically impacting my financial situation and still cover these debts and be done in a year. That is amazing to me! I am so happy I did this.
Reviewed April 13, 2018
I could feel the amount of stress coming off of my shoulders as I talked to Tee ** who was amazing and very helpful with all of my questions. I would recommend this to anyone who is struggling and trying to make end meet. Awesome!!
Reviewed April 13, 2018
I received my welcome call this morning. I didn't catch the gentleman's name. He was friendly enough. I just couldn't keep up with how fast he was talking. I had to ask him to repeat things several times and in turn made the call last longer.
Reviewed April 13, 2018
I have had a very good experience with National Debt. Since I started I have gotten one debt paid off and another on getting settled. I have had no problems, had the best customer service and if I have questions about anything they answer them and give me results about my account if something is wrong. I thank National Debt for helping me with my debt.
Reviewed April 13, 2018
Very professional experience. Empathetic and very knowledgeable and confident. The process was relatively straightforward and the advisor explained everything thoroughly and succinctly. I would definitely recommend NDR to others. They have excellent ratings with the BBB and are highly rated through other industry entities.
Reviewed April 13, 2018
What a fantastic team of experts to have on my side during a difficult time. Working with this company has been great. They explained everything in a way that was easily understood as well as being compassionate to my situation. Also prompt and helpful to any questions I have. Grateful for this service. Thank you all.
Reviewed April 13, 2018
Easy to use! Great customer service! I am looking forward to resolving my debts, slightly nervous as to how it’s explained and generally was worried about it affecting my credit, but have been reassured this is the right route! I had a rough time scheduling all the calls online but we got them to work out and am now en route to being debt free!
Reviewed April 13, 2018
I am excited to be part of the NDR. Everyone was great kind and helpful. Everyone I dealt with explained to me in full all information. And I asked questions and got answers I need to know answered. Thank you so much for having this program available for prepped like me who have hardships. The women who walked me thru my welcome call was very informative. She treated me with great respect.
Reviewed April 13, 2018
The help I received was wonderful and kind with no expression of judgement. Their caring way has helped me with this difficult decision. I feel like I can contact you at any time and you will help me through whatever has come up.
Reviewed April 13, 2018
My overall experience, thus far, has been, above and beyond, satisfactory. I'm very impressed by National Debt Relief's success, credibility, and competitive edge that they provide for their clients. I will highly recommend NDR's program to all my family and friends that are facing the exact financial struggles. My decision to enroll was a no-brainer after consulting with my Certified Debt Specialist, Alton **, because he perfectly, professionally, and ethically laid out the entirety of my options to eliminate my debt in the most effective way. He did a superb job walking me through the qualification process, and demonstrated first-rate business acumen. I am very grateful that I was able to connect with Mr. **, and excited to get the ball rolling with my debt relief program. Thank you.
Reviewed April 13, 2018
My experience with the representatives was very positive and understanding. Dwight was very thorough and courteous. I am looking forward to managing my debt with this support in place. I would refer others that need this assistance to the program.
Reviewed April 13, 2018
So far NDR has gotten 3 of my accounts taken care of. I was actually served papers on 1 of my accts & the legal dept immediately took care of it. They continue to work with the creditors & have more accts in the works. I highly recommend working with this company if you feel like you're drowning & there's no way out.
Reviewed April 13, 2018
I have had such helpful, kind and courtesy of your representatives. Any time I call with a question or concern they all deserve a kudos for their customer relationship! 5 stars to all that have helped me through this process.
Reviewed April 13, 2018
Great service. I just joined and I’m seeing results already. Looking forward to more great service and results. My credit card debt got out of control due to medical expenses but I now can see a light at the end of the tunnel.
Reviewed April 13, 2018
Representatives were very helpful and informative. It's such a relief to have found National Debt Relief. I believe in the program and look forward to being debt free in 36 months. As a single mother it is important for me to be able to provide for my daughter.
Reviewed April 13, 2018
Your services are excellent and puts my mind at ease knowing your services will be helping me out. Everyone I've spoken to were very helpful and informative. I would highly recommend your services to friends and family members. I look forward to have an excellent turnout and be debt free. I'm hoping I can pay off our debt sooner than the expected timeframe.
Reviewed April 13, 2018
They (James ** and Sherilyn) took whatever time was necessary to make sure I understood all aspects of the program completely. They were very professional and friendly. Based on their help, I would recommend this program to anyone suffering from debt.
Reviewed April 13, 2018
My decision to undergo the debt negotiation process was not taken lightly. I researched debt relief agencies and chose NDR due to their high BBB rating and AFCC accreditation. All staff with whom I dealt have been thoroughly knowledgeable and thoroughly helpful, always ready to answer all my questions and address all my concerns. NDR made me feel confident about my decision for debt resolution.
Reviewed April 13, 2018
Jamie ** was great and helped me through this. Very professional. Made everything simple and easy to understand as it came to framing what I need to do in order to complete this process to get me out of debt. Very good.
Reviewed April 13, 2018
Both customer service reps were friendly helpful and professional. If anyone mentions to me they need help with getting out of debt I would definitely recommend your company. It's nice to know if you have any questions you can always call or email and the help is there on your end for me the customer.
Reviewed April 13, 2018
Fast and easy experience and one debt out of the way so grateful!! Customer service has been great! Love the ease of the program and look forward to rebuilding my credit with ndr! Thank you for this program!
Reviewed April 13, 2018
Great experience, prompt response and clear communication. Awesome customer service, they make sure you understand the process and know what to expect from it. They also, work with you and your schedule. They called you back when you are available and are on point and ready to answer any questions you might have.
Reviewed April 13, 2018
I looked up National Debt Relief and they were top rated for consolidating debts. I called them and one other company's rep but NDR's reps were the ones that actually made sense when they were talking to me about debt consolidation. So I enrolled with them and it was really easy. They made the process foolproof. And so far, they’ve settled a couple of my bills, not all of them yet, but I’m happy with what they’ve settled and what they’ve settled for.
Reviewed April 12, 2018
Friendly, professional and fast. No matter how deep in debt you may be they really go out of their way to give you the support you need to take back control of your finances. I will recommend National Debt Relief to anybody know who needs this service.
Reviewed April 12, 2018
My experience has been great. Very polite people I've spoke to and helpful. I'm so glad I made this call. I did not want to have to file bankruptcy. This will be a big relief for me. Now I can breathe easier.
Reviewed April 12, 2018
My experience has been very positive in the process of working to become debt free! Both Paul's I worked with did a great job of making me feel comfortable in what I was doing and were, most importantly, honest and upfront with how this program works!
Reviewed April 12, 2018
Courteous. Not pushy. Responded in timely manner. Empathetic and compassionate. Easy application process. Quick responses. Easy online approval. Freddie was really great and answered all of our questions. Reassured us when we were hesitant. Easy to read emails. Good guidance about process.
Reviewed April 12, 2018
I felt very informed and helped with both individuals that I spoke with today! I am confident and put at ease in regards to the future of helping get relief towards my financial goals. It will be a bit of a process and I’m looking forward to completing the program!
Reviewed April 12, 2018
Dealing with George from the start was a real pleasure. He answered any and all question. As well as the account underwriter reviewer. They both went through the whole ordeal and explained anything I asked. I highly recommend National Debt Relief.
Reviewed April 12, 2018
All of this is kinda NEW to me, since I've never been in debt over my head like this in my life. I am glad that I found National Debt Relief. They have given me a way out of the hole I put myself in. They explained everything to me in detail as to how it works. How long of a time period I choose to pay the debt in full. How much my monthly payments are and when they're due. Helped in setting up a direct withdrawal from my bank account. Informed me of what their fee is and other charges.
Now that I know my debt is being taken care of, I have less stress and I can relax a little. This was a WAKE UP CALL!!! I learned a good lesson from this and will NEVER MAKE THE MISTAKE AGAIN!!! All I can say is THANK YOU NATIONAL DEBT RELIEF for being there for me. As far as I'm concerned, no one knows about this. This is kinda personal and not something you let everybody know, you know what I mean??? Especially at my age!!! If my older brother and sister found out about this I would never hear the end of this!!!
Reviewed April 12, 2018
To start with, everyone at National Debt Relief was easy to work with and a plan was set into place really quickly to get the help I badly needed. This was a last resort for me as I couldn't get a loan to just pay off credit card debts which was my first option. This solution will have an effect on my credit rating, I will lose the credit cards, however, when debts are finally paid off I can start again, move forward and try to reopen some cards and use credit cards more carefully and wisely. Before your debts get out of control call National Debt Relief for help and advice. This will never happen to me again.
Reviewed April 12, 2018
Just started with NDR yesterday. While still not exactly sure how everything is going to work out. I can tell you my debt specialist Christal was very helpful while thoroughly explaining the process, all the steps involved, and what I will need to do to ensure that everything goes as smoothly as possible.
Reviewed April 12, 2018
Myers was the consultant that helped me. He was very thorough, answered each one of my questions to full extent so I could understand how the process worked. Very detailed at describing the program and how it helped. Very polite and understanding of the financial hardship.
Reviewed April 12, 2018
As promised, National Debt Relief settled a big credit debt amount that I have within 3 months! Not only that, the agreement offer was lowered way more than I expected! Since I signed up for National Debt Relief I have had financial and emotional relief! Thank you so much!
Reviewed April 12, 2018
I've been enrolled in the program for six months and they have negotiated my first settlement. I'm excited about seeing progress. I will say that when I signed up, the rep made it sound as if I could call within a certain amount of time and stop a payment if I needed to but when I tried the other rep went into a long lecture and I felt so guilty that I told him, "Never mind." So I still don't know where to get the money to have my kid's dental work done.
Reviewed April 12, 2018
Carter **, he made me feel comfortable and talked to me like a real person. He let me speak and ask things that may be deemed redundant and took his time making sure I truly understood everything I was doing and agreeing to. He worked quickly and made me feel at ease. There truly isn’t a $ amount you can put on peace of mind. I am confident that my plan will work out and that I will be able to be finally responsible and face any issues I have with the support and patience I found through the customer service here. Thank you so much for being so thorough with your program and making this truly as easy as it can be.
Reviewed April 12, 2018
The whole process was quick and easy. Every person I dealt with was polite and considerate. No complaints whatsoever. I only hope the process does not get more difficult as I proceed. I would recommend this to other people with similar debt problems.
Reviewed April 12, 2018
So far I am extremely satisfied with the service I have received from National Debt Relief. Chris ** has been very knowledgeable and conveyed all information regarding the program to my satisfaction. I am experiencing peace of mind that I have not experienced in quite sometime. I feel I made the right decision in contracting with National Debt Relief.
Reviewed April 12, 2018
The representatives that worked with me to get me signed up for National Debt Relief were knowledgeable, courteous and had plenty of patience for all the questions that I had. They also had empathy, which meant a lot to me because this was hard for me to do. I'm very happy with the program and the service that I have received.
Reviewed April 12, 2018
I reached out to NDR after years of struggling to get my debts paid off. Within 2 months I just got my first settlement. Very pleased with everything so far! The customer service has been great with everyone I have talked to and able to answer all of my questions.
Reviewed April 12, 2018
I have nothing but good things to say about NDR. I have been enrolled for two months now and have already received my first settlement offer. Their customer service is top notch and always responds in a timely manner. I highly recommended this program to anyone in a financial hardship that wants to avoid bankruptcy.
Reviewed April 12, 2018
Everyone was super friendly and knowledgeable and the process was super fast!! I would totally recommend to a friend and plan to do so soon. I can't wait to be debt free in the near future. Thanks again for your help!
Reviewed April 12, 2018
Overall, my experience with the initial intake representative and next my 'welcome' representative was overwhelmingly positive. Representatives were clear, helpful, and personable. Considering the nature of my contacting NDR, I would recommend the services to those in similar situations. The clear goal of this outcome will result in a debt-free future.
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