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National Debt Relief Reviews

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Edited by: Amanda Futrell
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About National Debt Relief

National Debt Relief is one of the largest debt settlement companies in the U.S. Founded in 2009, National Debt Relief negotiates with creditors to reduce how much you owe on unsecured debts such as credit cards, personal loans, medical bills, private student loans and collections. It offers personalized plans to help you resolve debt, along with support from dedicated debt specialists.

Pros
  • Free consultation with debt coach
  • Free debt relief quote
  • Numerous accreditations
  • Professional and responsive customer support
  • Easy enrollment process
Cons
  • Fees can reduce overall savings
  • Not available in all states

National Debt Relief Reviews

Over 50k reviews since 2016

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    How do I know I can trust these reviews about National Debt Relief?
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    Page 252 Reviews 49835 - 50035
    Verified purchase
    StaffProcess

    Reviewed Aug. 24, 2017

    This Process is difficult and scary, but everyone has been helpful and educational. This gives me hope that I can actually be out of debt someday and not have to be in debt forever. All my questions are answered and I am ready for my journey to debt free.

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    Staff

    Reviewed Aug. 24, 2017

    Performing as promised. Debts are being resolved in a timely fashion. Credit Reports are greatly improved and the monthly payment is reasonable. The representatives are willing to work with you to find the best plan that meets your needs and available finances.

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    StaffProcess

    Reviewed Aug. 24, 2017

    I was very scared and nervous going into this program. It has been seamless since the beginning. People are friendly and knowledgeable and always prepared to help. I still have a way to go, but hope this experience carries through my program.

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    Reviewed Aug. 24, 2017

    Your company gets paid by me to settle my debts and that's what you did so I'm satisfied. A little slow on the uptake for the negotiators considering I need to dig up a recent statement from a card I stopped using 2 years ago so I think I will remove it from the program and talk to the creditor myself. At least that savings for me instead of fees to NDR... But like I said you get what you pay for.

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    Reviewed Aug. 24, 2017

    Everything I needed to know I was told and I asked all the questions I could think of to ask. Nothing complicated. They are following through thus far and I've got light at the end of my tunnel for the first time in a while???

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    Customer ServiceStaff

    Reviewed Aug. 24, 2017

    We have really been through the ringer and working with National Debt Relief has been such a positive experience. We are grateful for their expertise and their customer service is amazing. They have been able to settle accounts for us quicker than expected and we are pleased with the results we've seen so far.

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    Reviewed Aug. 24, 2017

    Thank you so much for helping me to settle my debt, and hoping that you can help my house stand too to settle his debt to all the creditors, and it's a great opportunity for me that I hand you all my debt and again thank you so much for helping me and my husband... I'm surely recommend you to my friends too.

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    Customer ServiceStaff

    Reviewed Aug. 24, 2017

    Very respectful courteous people, they help me with everything. I was very uncertain and had many questions, but they helped answer all my questions. If I could give ten stars to the service they provided I would without a doubt. They are very patient and friendly. They will work hard to try and find a way to help you. Thank You NDR.

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    PriceStaff

    Reviewed Aug. 24, 2017

    We had 7 credit cards which were maxed out and we're struggling to make minimum payments. I called National Debt Relief and accepted their help in getting rid of our debt. People I talked to were always professional and had answers for all my questions. It was relief to have someone helping us get our debt gone. If we had an unexpected expense they always helped us by reducing a payment or by taking their fee at the end of the settlement instead of the beginning. I would have rated 5 stars except 2 of our credit cards weren't being very agreeable to settle and by the time these 2 were settled they cost us more than if we had just paid them off with regular payments.

    The other 5 cards got great settlement offers which we gladly accepted. We may not have saved that much overall but it was nice to have someone help us and make us feel more comfortable. We also had no issue with the Global savings account and when our last payment was made they quickly refunded to us any money we had left in our account. Thank you National Debt Relief for helping us.

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    Customer ServiceStaffProcessTransparency

    Reviewed Aug. 24, 2017

    Finishing the program was frustrating at times, and stressful. But National Debt Relief was always willing to work within my budget to help with my month to month bills and my changing lifestyle. They always gave me updates on what was getting paid off first, and what was next. Oh and they always called me or e-mailed me for confirmation on when to take action on an account. They did a great job.

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    Cheri increased rating by 1 star.
    Customer ServiceStaff
    After a positive interaction with National Debt Relief, Cheri increased their star rating on Dec. 1, 2017.

    Updated review: Dec. 1, 2017

    I've only been in the program a few months. The communication has improved. Continuing with the program at this time. I was hoping for faster settlements, but I'm an impatient person. 2 accounts in 3 months isn't bad. I have saved quite a bit of money and I can avoid bankruptcy. So far, it's a good program.

    Original Review: Aug. 24, 2017

    If all calls are monitored like stated, they should know the information given to clients doesn't match up. Multiple people give different answers to the same questions. I'm still lost on which information is accurate. It's frustrating. They do not follow up on claims, they wait until companies reach out to them.

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    Reviewed Aug. 24, 2017

    National Debt Relief provides quality service that has no equal, you wont be disappointed if you contact them today and open your account you will be glad that you did. Thank you National Debt Relief for taking the time and helping my family get back on track once again.

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    Staff

    Reviewed Aug. 24, 2017

    Great job +++, debt problem solver, wonderful and very helpful customer representatives. I had a super professional debt service by National Debt Relief experts, debt advisers, negotiators and also magnificent law firm through my current mile stone with NDR.

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    Customer ServiceStaff

    Reviewed Aug. 24, 2017

    I got myself into trouble with credit cards over time into a spot that I can’t get out of, not without spending the next 20 years paying off credit card debt, so I looked into relief help. My wife looked online for reviews of companies and National Debt Relief came up. It has been great and really positive, but I only have one sticking point. I was in the middle of a move so I couldn’t receive mailings from one company that I have collections with and all they could do was fax me a statement. I asked them to fax these statements to National Debt Relief and at the same time, I passed on to NDR all the contact information and got it set up, so they can communicate. Apparently, the fax didn’t make it to NDR or they weren’t willing to accept it and they kept hounding me to fax them something but I said, “This company isn’t getting me anything I can fax to you.”

    I worked with the other company and they said, “Just have them give us a call. We’ll get everything sorted out.” So, I just need National Debt Relief to call them but they were unwilling or unable to call this company to resolve this issue. I can’t get any resolution and it goes in circles at this point. I’ve talked to several customer service agents on NDR, and I’m at an anger with them over this one. I explained to them that all they need to do is one of their representatives call the number so they can set up getting information and I just get “We can’t do that.” “Why can’t you call a number? I’ve already given the other company authorization to speak to you on my behalf, so just call the number.” I can’t get past that and right now, I’m still on the road of getting collections and they’re sorting it out. It’s a different level of stress at this point, other than the fact that I know I have a plan which just helps some.

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    Customer ServiceOnline & AppStaff

    Reviewed Aug. 24, 2017

    I’m sure our situation was not as bad as some people but we're trying to get everything streamlined. I'm a very hands-on guy so I came to National Debt Relief. I've spoken to the team on the phone and they've been very helpful and available. It was a slow start of getting logged in online, but they’ve been perfect. Their website is user-friendly. I was fine when I dealt with different merchants. However, when you call their customer care, you feel like you haven’t done their job for them, didn’t get enough information, and sometimes you don’t know what question to ask, whereas the professionals should know what information you should know, but I didn't feel that with NDR and I was impressed with their willingness to help. Overall, National Debt Relief has helped things 100% in streamlining everything and putting the buffers on between me and the debtors. I've been in the program for over a year and I'm on my last account right now.

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    Reviewed Aug. 24, 2017

    I was paying all my bills on time, but I had nothing left over for medical bills. I was barely making gas and groceries and I didn’t have anything for car repairs and that type of thing. And so I decided to get help from National Debt Relief. I had three accounts and NDR was able to quickly settle two of the accounts for a lesser balance. So that was great. But the third account was sold to another company and now the balance is even higher. I sent them paperwork that I received from the company who bought out that third account and I had remember emailing them asking how come they weren’t able to settle for the third account. They said they’ll work otherwise with the other company but I haven’t heard anything since then. Hopefully, they can also settle that third account on a less amount that I owed. Working with NDR definitely relieved some stress of mine. They helped me settle my debts from a really large debt to a lesser debt and I'll be able to pay off my debt sooner.

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    Customer ServiceStaff

    Reviewed Aug. 24, 2017

    Everything went haywire, so I decided to look into relief help to get back my credit. The National Debt Relief team was so professional. They were able to answer my questions and they set up a program that works for me. Also, they alert me when they paid it off and they always call me to make sure that I'm okay or if I have any questions and they were really on it. Working with them has helped a lot because my credit has been good. They're great for people whose credit is not so good and want to get it back. National Debt Relief will really help.

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    Customer ServicePrice

    Reviewed Aug. 23, 2017

    I wasn't fully satisfied with the service because NDR didn't prioritize which creditors they should take care first. Example is Rise Credit. My balance went from 3K + to 5K +, and NDR is demanding more money from me. Another example is Capital One. I got sued and have to pay extra $250 on top of the monthly payment. A while ago, I spoke to a customer service from NDR and was told that I have to come up with $289 by February 2018 to make the last payment for Rise Credit. I told the CS person that my contract is up until December and there's no way I will come up with that amount by February since my mortgage payment will go up by $500 starting January next year. I was told then that they will re-negotiate. Overall, NDR should have taken care of the bigger debts so that interest didn't accrue.

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    Customer ServiceOnline & AppTransparency

    Reviewed Aug. 23, 2017

    I think it is a decent company to get you out of credit card debt. I signed up almost 2 years ago and they have only contacted me 2 times to let me know any updates to my account. I have the agreed amount taken out every month but have no idea when I may be finished or if any of my cards have been paid off yet. There is zero communication with me but I pay a lot in fees to them. I think there should be more support to the client. The website does not even show when I may be getting close to being done. It is hard. My credit score has gone way down due to this also. I was told it would but "not too much". It has gone down 150 points. Overall it’s been ok.

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    Staff

    Reviewed Aug. 23, 2017

    I'm satisfied with National Debt Relief. My only problem is while they're working on one account there is no activity on any other accounts. All of the other accounts build up more and more late charges and further damage your credit. Other than that they work hard and negotiate very well with your creditors.

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    StaffProcess

    Reviewed Aug. 23, 2017

    Jessica was very patient when explaining the program to me and giving me time to decide on what to do. She was also very pleasant to speak with. The underwriter was also very nice and did a good job going over the contract with me.

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    Customer ServiceStaff

    Reviewed Aug. 23, 2017

    The very best people are working for this company, very polite and concerned with people. I work in the medical field and I wish more of my fellow co-workers were as good as your staff have been with me while on the phone. Patience is a virtue!!!

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    Customer ServiceStaff

    Reviewed Aug. 23, 2017

    NDR is wonderful... Great service. Everything is clearly laid out in the welcome package... They are always ready to answer any questions or resolve any issues. They take care of the debt collectors... Such a load has been removed... They are the best!!!

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    Customer ServiceStaff

    Reviewed Aug. 23, 2017

    They saved me thousands of money out of my debt. Very helpful people to work with. Very quick response. What I heard from a friend of mine is true. National Debt Relief is doing fantastic jobs helping people like me to get out of debts in very short time.

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    Process

    Reviewed Aug. 23, 2017

    The program is good if it was a continuous improvement with one company, but it starts with National Debt, but they sell to another company, resulting in having to pay double fees. The fees I'm paying for both companies, I could have paid my own debt. I would preferred to be informed of this before I continued in the program.

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    Customer ServiceStaff

    Reviewed Aug. 23, 2017

    I felt very depressed until I called and talk to an agent from your center. You were very informational on everything I had question on. You helped me feel as if there was a light at the end of the tunnel. Thank you so much you are a great company.

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    Verified purchase

    Reviewed Aug. 23, 2017

    I have just signed up for National Debt Relief. So far everything is great. I just do not have enough experience with them to fully and honestly rate them. I have yet to make negotiations with my debt so once that is in play I would love to be able to review once again.

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    Transparency

    Reviewed Aug. 23, 2017

    Explain issue very well, made sure I understood everything. Was working with me regarding my debts and how NDR could help be debt free in 4 years, what a relief and put my mind to ease. I would recommend this company to friends.

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    Staff

    Reviewed Aug. 23, 2017

    I had a excellent experience working with National Debt Relief, they had done a fantastic job on helping me take care of my debt problem. I would highly recommend have NDR to my friends and family and to anyone with a debt problem. It was totally painless and fully worth it all.

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    Customer ServiceStaff

    Reviewed Aug. 23, 2017

    I have worked with National Debt Relief for a couple years now and I am extremely satisfied with their program, their ability to work within my budget and their customer service is always ready and willing to assist in an utmost professional manner!

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    Customer ServiceStaffTransparency

    Reviewed Aug. 23, 2017

    I am very satisfied of the communication and accuracy of the work. Appreciate all excellent updates via email and calls. I have referred them to couple of my friends because of their very efficient work that helps a lot reduces the stress. Thanks.

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    Customer ServiceOnline & App

    Reviewed Aug. 23, 2017

    The experience has been great thus far. The website is very user friendly. It is very easy to maneuver. I have been able to access all information regarding my case. Any time that I have had to contact customer service, I have gotten my questions answered and received quality assistance.

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    Customer ServiceStaff

    Reviewed Aug. 23, 2017

    I'm currently under a lot of stress and making this decision was not easy. I had several questions before enrolling and they were all answered. The enrollment process was not difficult and all personnel were very helpful. All information was sent to me quickly and that made me feel better. The only thing that may be deemed negative is the signature box was difficult to do with my finger. Also, the person I spoke with on the welcome call was hard to understand but once I asked her to slow down it was much better. I'm grateful for all of the help and happy there was an option for me at this time of hardship in my life.

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    Customer ServiceStaffTransparency

    Reviewed Aug. 23, 2017

    Revised payment. Customer service is poor, no one gives you the correct information, you spend more 20 minutes on the phone and still the information is wrong, continuously repeating the same problem that you thought the first three reps documented, horrible, everyone is trained differently and it's not a professional. As the client I'm disgusted with the service. I spoke to a supervisor about my financial situation and still the I see mistakes. I feel it's done purpose. How many times do I gave explain the same situation?

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    Staff

    Reviewed Aug. 23, 2017

    I cannot give an accurate review, because I don't know whats happening yet. All I can do is tell people that the guy I talked to, when first checking the Co. out, was a very nice fellow and so easy to talk to. All I can say is I signed a bunch of paperwork, and don't know what's going on yet.

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    Customer ServicePrice

    Reviewed Aug. 23, 2017

    We paid off all of our debts except student loans in 3 years. I wish student loans could be negotiated, but that is not NDR's fault. Over the past 3 years the only thing I wished they did was communicate more with email regarding the negotiated deals with our creditors. The phone calls were nice, but a follow-up email would have been very helpful. NDR should send updates to their clients as to how much they still owe and how many more payments are left. Trying to figure it out using the statements from Global Client Solutions (where our money was stored for NDR's use) was nearly impossible. Finally, the amount that NDR charges for their service was a surprise. They saved us money on the payoff amounts, but they charged us a fee which most likely was at or more than what we saved. But, at least I didn't have to negotiate with the creditors!

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    ProcessTransparency

    Reviewed Aug. 23, 2017

    Every person I have spoken with so far has explained the process very well. I have the utmost confidence this will end well. I'm so glad I decided to get help with this process.

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    Staff

    Reviewed Aug. 23, 2017

    I found both Kenny and the young man who welcomed me today to be very helpful and most of all patient with me... Gave me information I was able to understand and answered my questions and helped me do the computer parts. I am feeling grateful this help is available to me and I feel the folks here will be available and helpful to me as needed... Thank You.

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    Staff

    Reviewed Aug. 23, 2017

    I was very grateful to have the support and information to make a well informed decision. This decision is a big part of my life, and the staff of National Debt Relief has encourage me and supported all the way.

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    StaffTransparency

    Reviewed Aug. 23, 2017

    They help me. A lot with Merrick Bank. Keeping them from suing me and settling my other debts. And helping me and keeping me up to date with my debt and I'll be debt free in three years they say. Hopefully before then if I can pay more later towards the debt. Thanks so much.

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    Process

    Reviewed Aug. 23, 2017

    They are good about keeping up with you and your accounts. Overall it's a good program and I'm glad I got in it. They have provided me with a sense of relief in dealing with my debt that I thought I'd never be able to pay.

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    Process

    Reviewed Aug. 23, 2017

    I like the fact that if we are not happy with the program, We can cancel at any time without any penalties. Glad that we have a choice to have legal services for our use in case a creditor would decide to sue or other issues on accounts listed in program and included in deposit.

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    Customer ServiceStaff

    Reviewed Aug. 23, 2017

    A few years back I was in Debt and didn't seem to be able to get out of Debt myself. One Wonderful phone call and with their help I was out of my credit card Debt in just a few years otherwise it would have been around my neck till I was ninety!! I have recommended the company to others. In fact I just heard from my friend that also used your company. He will be out of his Debt next month. They are friendly and easy to work with. Thank You all so much.

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    Reviewed Aug. 23, 2017

    I have with this company beginning of January 2017 and so far they have settled on debt and in my experience with them they have been good to me in my debts. Put all into one account and paying monthly so the money can be piled on my debt I can pay it. Thanks Debt Relief.

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    Staff

    Reviewed Aug. 23, 2017

    They did what they said they would do. I am now debt free. It was about 24 mos. And I thank them for everything. I have talk to other people and friends about them. My family is help. I did this because we still have a home.

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    StaffProcess

    Reviewed Aug. 23, 2017

    Kate was great at holding my hand through this unchartered journey. She was always available with an upbeat attitude. While this process is still a work in process your company has relieved some of the current stress. Thank you for that.

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    Reviewed Aug. 23, 2017

    Service often times has been baseline unless I prod for more thorough responses and/or comprehensive agency care. Like any big business, I am sure it is in their best interest to optimize and when possible streamline their scope of service, but for something as important as this I would often times prefer more.

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    StaffProcess

    Reviewed Aug. 23, 2017

    I have been well pleased in the handling of my debt resolution program. They have been very helpful along the way. I am thankful that I was able to obtain their services to help get me back on my feet financially.

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    Reviewed Aug. 23, 2017

    The setup process was very quick and easy. The only complaint I have is that I was not made aware that during next tax season, I'll be receiving a 1099 because going through this program, from what I've been told, is considered earned income.

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    Reviewed Aug. 23, 2017

    Was very pleased to hear NDR had already negotiated a deal to one of my creditors within the first month of starting the plan. For the first time feeling like there is a way out of debt. Can't wait for the next deal.

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    Customer ServiceProcessTransparency

    Reviewed Aug. 23, 2017

    What I like about National Debt Relief is they explain the process very clearly so that you understand how the program works. I have talked one on one several times about concerns I had and they answered my questions on the spot. I'm very happy with the company and customer service.

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    Customer ServiceStaffProcess

    Reviewed Aug. 23, 2017

    Every representative I spoke with over the phone was incredibly kind and helpful. They helped turn a difficult situation (too much debt) into a smooth process for me. While NDR saved me money and a lot of head ache, I found their fees (percentage negotiated debt) to be a bit high. The excellent customer service made it easier for me to accept their high fees. I would recommend NDR to anyone who wants to get out of debt but needs some assistance.

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    Reviewed Aug. 23, 2017

    So far everything is great. Have turned over credit card bills to be paid, has helped. It has relieved the stress from our life. Looking forward to those bills being paid off, and then we can start saving. No more credit cards.

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    Customer Service

    Reviewed Aug. 23, 2017

    When my marriage was falling apart and I collected more debt again than I cared for. I lost my marriage, my job and my home. National Debt Relief has done nothing but look out for me and my road to financial recovery. It has been very difficult losing so much... and still somehow I am able to provide for my children because of NDR. I know I made the right decision in contacting them because they are always working with and for me when things are hard financially. I am in good hands... That is for sure. I love you all at NATIONAL DEBT RELIEF.

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    Customer ServiceTransparency

    Reviewed Aug. 23, 2017

    So far so good, not getting hounded by creditors. I just can't wait until I'm in the clear... One thing that would be nice though, getting a call for an update every 3 months. Other than that I've had no issues.

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    Customer ServiceStaff

    Reviewed Aug. 23, 2017

    So far this company has been such a relief in helping with this financial hardship. They have been wonderful and easy to deal with. I no longer receive hounding phone calls. In just a few short months they have already settled one of my highest bills.

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    Staff

    Reviewed Aug. 23, 2017

    What can I say? National Debt Relief saved me from bankruptcy. Whenever I had questions they were there for me. When family emergencies came up they worked with me. Plus the money I save by working with them is unbelievable. I now have a chance to get my finances under control, something I never could do on my own.

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    Process

    Reviewed Aug. 23, 2017

    I was not on the program for very long, but the time that I was on it they were always there when I needed a question answered. When I "graduated" and they returned the remaining balance of my funds, it was quick with zero problems. I would do this program again if I ever get in this situation, and would recommend this to anyone. Thank you National Debt for handling my account and for the great follow up.

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    Staff

    Reviewed Aug. 23, 2017

    We have been happy so far with the accounts that have been settled. We were told it would be about two years but we hope it will be faster. As soon as someone contacts them for debt they contact us immediately.

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    Customer ServiceStaff

    Reviewed Aug. 23, 2017

    When speaking to my representative Harry **, he was very helpful... We went over my bills and I was relieved to hear he could help me. Also Monica ** was very nice on the phone, she was my welcome call...

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    Customer ServiceProcess

    Reviewed Aug. 23, 2017

    I have a great experience with the customer service and the ideas about debt relief program which is very helpful to manage and to make with one monthly payment. And also you can avoid other fees and charges and adding up your debt and hard to make it fully. Good program.

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    Customer ServiceProcessTransparency

    Reviewed Aug. 23, 2017

    All the information given to me make me realize the importance of been debt free. I was explained everything really good, explained all details about the program. I give a big step, I want to be debt free. Good customer service, they answer all the questions I had.

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    StaffProcess

    Reviewed Aug. 23, 2017

    The young man, Asif, who helped during the application process was a great help and very patient. He did a great job and was easy to understand. The other gentleman, Paul, my welcome contact, was also very helpful and easy to understand. I am glad to be part of the program and am grateful for NDR's assistance.

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    Staff

    Reviewed Aug. 23, 2017

    I would recommend National Debt to anyone struggling with their credit card debt. They are a wonderful group of people to work with. They sure understand hardship and take that into consideration when they are helping you to get debt free. I have the comfort of knowing in less than 1 year I will be debt free. THEY ARE AWESOME.

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    Staff

    Reviewed Aug. 23, 2017

    First calling National Debt Relief, I was very nervous from the letter I had gotten from a creditor. But after talking to Michael I was able to feel calm and assured that they would help me take care of it.

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    Customer ServiceStaffTransparency

    Reviewed Aug. 23, 2017

    The person I spoke with was very pleasant and knowledgeable. She was able to explain how soon my program will be finished. This experience was challenging and rewarding, you listened to me when I didn't understand and followed up on my suggestions.

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    Customer Service

    Reviewed Aug. 23, 2017

    I would like to get my settlements offers that I have done to be sent to me in the mail instead of just on emails. I am still unsure of how the larger debt accounts will be handled before someone comes after me legally? I also don't understand what I am to do at tax time? If there was more communication would help. I am happy with what has been done just worried about larger accounts still pending.

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    Customer Service

    Reviewed Aug. 23, 2017

    I have only been with this program three months now, so cannot say how well it is going yet. It is a big weight lift off my shoulder since I am making smaller monthly payments. I still am receiving multiple letters and calls from creditors. However I have faith that this Company will help me with my debt.

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    Reviewed Aug. 23, 2017

    National Debt Relief was very helpful in helping me reduce my debt. The staff was very friendly and courteous every time I called, they were willing to help as much as possible. They strived to make sure my debt was taken care of. One thing I liked the most no matter what time I called I was always helped. Five stars for them.

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    Staff

    Reviewed Aug. 23, 2017

    After a couple of years of working with NDR, our debt is nearly cleared and our credit scores are starting to climb back up. NDR's staff was helpful and informative at every turn and we couldn't be happier that our debt is nearly gone!

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    Staff

    Reviewed Aug. 23, 2017

    I found both representatives of your company Krystle ** and Toya ** to be very courteous, knowledgeable and extremely helpful in getting me started in your program. I would Definitely recommend your services to anyone in the future. Thank you so much for your assistance.

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    Reviewed Aug. 23, 2017

    National Debt Relief is the best company in the whole wide world. I just want to tell you all you are the best. Thank you National Debt Relief for helping me get out Debt. All I can say is thank you, thank you. May God continue to bless this company.

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    Transparency

    Reviewed Aug. 23, 2017

    Everybody has been so clear and kind in describing the process. I am so grateful for this company!! I hope this is as simple and straightforward as it seems! Thank you so much for all your help! I am hoping for a quick and simple payment process as well as a resolution to all of this stress!

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    StaffTransparency

    Reviewed Aug. 23, 2017

    My experience has been amazing. The explanations are clear and accurate. The people I have dealt with so far have been very helpful and caring. Moreover they want to resolve my issues. So far I have been in the program for 6 months and nearly 1/3 of my debt is to be gone within another 6 months. I am excited and looking forward to becoming debt free within the next 2 years. The estimate was 4 years but I have hope that it will be sooner. Thank you to NDR and the awesome staff for all of your help and patience. God bless you all!

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    Reviewed Aug. 23, 2017

    I am not very happy with how slow the whole process is taking. I have called several times and never get any new progress. It has been 8 months and only one credit card has been negotiated and I have not received any new negotiations since.

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    Customer ServiceStaff

    Reviewed Aug. 23, 2017

    Excellent and knowledgeable personnel Made me fully aware of my issues and developed a solid plan for me to correct my debt issues. The plan and customer service were excellent and they spent a good deal amount of time ensuring all my information was accurate.

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    StaffTransparency

    Reviewed Aug. 23, 2017

    I have found all representatives to be very helpful and punctual in regards to answering my questions in a clear and understandable manner. I would not have been able to get my credit score up as fast as I have without the assistance of the program.

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    Reviewed Aug. 23, 2017

    Great customer service! Very knowledgeable! Thankful for their help! Will be recommending National Debt Relief to a friend. This program has helped ease my mind. I am very happy with the service I have received. I am excited to get started on the road to a debt free life!

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    Customer ServiceStaff

    Reviewed Aug. 23, 2017

    The representative was polite, knew her subject and handled the call in a professional manner. I liked the fact that she followed up the call with an e-mail that repeated the information given me over the phone and also showed the debts still owed and the amounts. I am very pleased with your service.

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    Customer ServiceStaff

    Reviewed Aug. 23, 2017

    Very easy to work, get fast response and all questions answered. Was a bit concerned to use this type of service but after speaking with the rep, all my concerns were gone. I felt this was the best decision for me under the current circumstances. Not only did they hear what I had to say, they empathized with what I was going through.

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    PriceTransparency

    Reviewed Aug. 23, 2017

    This organization bills itself as a non-profit, but they collected exorbitant fees on all of my settlements; they would typically bargain the creditors down to less than 50% of what I originally owed, but then charge me virtually the same amount that the creditors received. It seemed clear that they were in it for the money far more than to help me out.

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    Customer ServiceStaff

    Reviewed Aug. 23, 2017

    The Customer Service Representatives have taken great care of me and answered all my questions whether big or small with understanding and great empathy for what I am going thru. Everyone at NDR is very compassionate and willing to listen. I appreciate their kindness so much!

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    Reviewed Aug. 23, 2017

    I would like to say that I would recommend this to my friend. To get out of Debt Free!! This is the way to go. National Debt Relief is a great way, they let you know everything that they offer your creditors & you can choose to accept the offer & the payments are made the way that they promise you. Then when you get extra cash, you can resolve it much quicker. Works out to your advantage!!! Your best way to go!!!

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    Reviewed Aug. 23, 2017

    I'm still unclear how much longer I have on the program. I check Global Solutions but all it tells me is how much has been paid. Customer service is ok. I didn't like having to wait on hold to talk to another rep just to repeat what I already said.

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    Reviewed Aug. 23, 2017

    So far so good. Thank you for all the support. I would like a phone call at least once per month in the first 2 to 3 months of having started the process. This has been very stressful for me and my family. Nevertheless I am grateful to have initiated this debt elimination program.

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    Customer ServiceStaffProcessTransparency

    Reviewed Aug. 23, 2017

    I would like to state that in making this decision was very hard for me. But I must say having both of these individuals help me & explain to me how this process goes & just making me feel comfortable was all worth it. Their sense of humor and communication was on point… Amazing people… Thank you to both of them. They are an asset to your company.

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    Customer Service

    Reviewed Aug. 23, 2017

    I reached out to National Debt Relief out of desperation after finding out the company I had been paying for months wasn't confident they could help me get out of debt (but would love to keep taking my money). Carlos called me within minutes of my application being submitted and began looking for the best solution for me. I felt very confident signing the documents and fully understood what National Debt Relief is going to do to help me get my life back on track. I am so relieved to have finally found a solution to my debt.

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    Customer ServiceStaff

    Reviewed Aug. 23, 2017

    Both people I talked to were super friendly and very helpful. They had no issue explaining things to me and didn't make me feel like they were giving me a sales pitch. The only thing I was unsatisfied with was the call quality. It was really scratchy and sometimes really hard to hear.

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    Customer ServiceStaff

    Reviewed Aug. 23, 2017

    After my hospital stay my debt exploded. I didnt have insurance and as a single mother I was already in debt. I didnt know where to turn. Then I read about National Debt Relief. I thought it can't get any worse. All the calls and letters and harassments it was getting to be too much. Maybe they could help so I called and it was like magic. They took over and I ended up with 1 monthly payment that I could make. There were a few bumps in the beginning but their professional team helped me handle it quickly and after about 3 months my life was mine again. I didnt get any more calls or letters or anything. This was 1 of the best decisions I ever made.

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    Customer ServiceStaff

    Reviewed Aug. 23, 2017

    NDR did a great job of putting my mind at ease and making sure I understood everything that was gonna happen and how It was gonna benefit me in the long run.

    Jaeson ** was the best rep and really took his time to answer my questions.

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    Customer Service

    Reviewed Aug. 23, 2017

    I had hit exceptionally hard times and, admittedly, was a bit apprehensive about calling National Debt Relief but needed help. All my worries were immediately put to rest. Their customer service is amazing. No one ever made me feel guilty about my amount of debt. They never pressed for more payments or harassed me with phone calls. When I needed the date of my monthly withdrawal moved because of a new pay schedule, it was no hassle. They took care of all the hounding phone calls from the debt they took over and my phone actually was quiet. It was the easiest thing in the world and now my debt is greatly decreased and I couldn't be happier!

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    Process

    Reviewed Aug. 23, 2017

    I'm very happy with the help from National Debt Relief. They have been very helpful in explaining everything going on. They have taken the high stress of credit card debt from my life. But I will be very happy when this process is finished.

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    Staff

    Reviewed Aug. 23, 2017

    Not what I expected. Everyone one has been courteous. The amount out of my paycheck is too high for me to handle. I'm right back where I started before I talked to them. I guess this is not for everyone. Still may have to go with bankruptcy.

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    Staff

    Reviewed Aug. 23, 2017

    Account update - National Debt Relief has been an exceptionally excellent experience for my wife and I. The support staff are courteous, professional and helpful in resolving our ongoing questions/issues as they arise. Connecting with this group has been one of the best decisions we have ever made.

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    Customer ServiceStaff

    Reviewed Aug. 23, 2017

    This is a great company and the people are excellent. They provided me a much needed opportunity to get out of debt. I made an excellent choice with National Debt Relief. If you need help please give them a call and do not hesitate.

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    Staff

    Reviewed Aug. 23, 2017

    I called with a question regarding a document I was ready to fax to Global Solutions. There was no wait time before my rep was available. He answered my questions promptly and was courteous. I appreciate not getting the run-around.

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    Reviewed Aug. 23, 2017

    They do not save you as much as they say they do or will. Their fees are so high that it pretty much evens out what they settled with the debt collector. I would not recommend this type of company to anyone. I wish I had known more before making the decision.

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    Customer ServiceOnline & AppStaffTransparency

    Reviewed Aug. 23, 2017

    I'm very happy with their help through this tough time. The application was fast and they explain everything to you very well. They have great customer service. I felt very comfortable with them assisting with this matter. I would definitely recommend them.

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    Customer ServiceStaff

    Reviewed Aug. 23, 2017

    Thank you for clearing my debt with great customer service and attention to detail. The customer service representatives are very nice. Understanding and helpful. Would definitely recommend this company to anyone who wants to clear this debt in an efficient manner.

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    Customer ServiceStaffTransparency

    Reviewed Aug. 23, 2017

    So far so good!!! National Debt seems very professional and competent, always answer my questions. Just started the program and very anxious to get underway. National Debt seems to be on the ball and up to date on my situation whenever I call. Thank you.

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    Customer ServiceStaff

    Reviewed Aug. 23, 2017

    I never had a bad experience when I call in. Everyone is so sweet and nice when I call. Great people working there. Thank you for all that you do. Thank you for helping me become debt free. Thank you for taking your time and talking to me so patiently. Thank you. Thank you for everything.

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    Customer ServiceStaff

    Reviewed Aug. 23, 2017

    They've been only professional. They're very understanding with my situation and truly want to improve my financial security. I would recommend them to anyone needing a helping hand in their financial hard times. Give them a call and you won't be disappointed.

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    Customer ServiceStaff

    Reviewed Aug. 23, 2017

    Rude lady name Taneisha was being very rude when I ask her a question About money drafting. If she hates her job that much she should just hit and find something that has nothing to do with customer service. After I answer her question about not changing the draft date she keeps asking me every time I try to tell her that I didn't like her tone.

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    Customer ServiceStaffTransparency

    Reviewed Aug. 23, 2017

    A great team to work with. Very patient and professional. Very helpful with all of my questions. Communications with emailing and faxing is easy. A debt settlement company that cares about the people. I would recommend this company to anyone that is considering pursuing a program for assistance to resolve the credit issues.

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    StaffProcess

    Reviewed Aug. 23, 2017

    I am 63 Year old Woman, and get disability. I am supposed to 1500.00 a month from my ex husband for Spousal Support. He stopped paying that. I have Integrity, I would never have gotten into this much debt if I had known I would not have the funds to repay them... Your Team made me feel at peace with the whole program... Thank you...

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    Customer Service

    Reviewed Aug. 23, 2017

    I started a couple of months ago, and I'm very happy with this company. The process is quick and easy, excellent customer service, no complaints at all. They are always available for you, no wait on the phone when you call, and the best of all you can monitor your account online. Love it.

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    Staff

    Reviewed Aug. 23, 2017

    Thank you for everything you've done so far! I've been in the program a couple of months and one acct is already paid off and others have been settled. I really appreciate the professionalism, knowledge and kindness of the staff I've worked with so far. You made me comfortable speaking about an otherwise embarrassing situation AND my stress level is WAAAAYYY down.

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    Customer ServiceStaff

    Reviewed Aug. 23, 2017

    They made it so easy to comprehend and are very kind. They were understanding of my situation and found a way to get me out of debt. Great people who genuinely seem to care about you. They went over everything twice and made sure to call me back in a timely manner.

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    Customer ServicePriceStaffProcessTransparency

    Reviewed Aug. 23, 2017

    I wish there were 10 stars to give. When I requested a quote, within two minutes, Gilbert called me. We chatted for about a half hour or so. He listened closely to my needs and concerns. He went over the program with me in detail, and answered my many questions with patience. We also communicated through e-mail, and I think the longest I waited for a response was about two hours (not bad at all). I understand completely that Gilbert has many other clients that he is working with, but regardless, every question I ask he is very descriptive in his answers. I feel very confident and comfortable with this program (even though I am a little nervous), but Gilbert rest assured me, that if I have any questions/concerns to feel free to contact him at anytime.

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    Staff

    Reviewed Aug. 23, 2017

    They are amazing. I would and will recommend them to others. They will work with you when you are behind. I can't say enough about the company and staff. Thanks. With their help, I am on my way to getting that home I have always wanted.

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    Staff

    Reviewed Aug. 23, 2017

    This organization is very professional and responds to every query in a very timely fashion. Associates ensure the customer understands the process. Their legal department is very knowledgeable. Their online portal is accurate and easy to navigate. I highly recommend this company.

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    Reviewed Aug. 23, 2017

    Very satisfied with the work National Debt Relief did on our behalf. Would recommend to anyone getting snowed under with bills. Settled with all but one company but that was because the company refused to work with Debt relief. Thank you for everything you did.

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    Susan increased rating by 1 star.
    Customer ServicePriceProcess
    After a positive interaction with National Debt Relief, Susan increased their star rating on Dec. 28, 2017.

    Updated review: Dec. 28, 2017

    Great Resolution 150 days - I have almost half of my debts resolved earlier than promised. A fantastic Christmas gift. I'm so relieved to be moving towards a good state. They keep you hoping and praying during the first couple months. But then boom, I've gotten 4 emails with resolution offers this week. Thank you.

    Original Review: Aug. 23, 2017

    I just signed up for a program that they made simple and easy to understand. I am cringing over my credit rating dropping but think in the long run it is the best option. I have yet to hear from any one since I signed up. It would reassure me if I had them reach out. I asked a question and got an email response within few days but it wasn't precisely the answer to my particular question. I've paid enough to settle my smaller debts and hope they pursue quickly. I like they don't charge you until they settle an account.

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    Marjorie increased rating by 1 star.
    Customer Service
    After a positive interaction with National Debt Relief, Marjorie increased their star rating.

    Reviewed Aug. 23, 2017

    It makes me very nervous all the certified letters and all the phone calls we are getting. I just let it ring, they even call after we are in bed at night. I just wish they would stop. How long will it take before we stop getting all these terrible calls and mail?

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    StaffProcess

    Reviewed Aug. 23, 2017

    I would tell everyone about National Debt Relief and how honest and fair they have been with me through this long process. It was an honor working with them and to all of their staff. I hope in the future I never have to go through this process again. Thanks to all at national debt relief.

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    Online & AppStaff

    Reviewed Aug. 23, 2017

    My experience with National Debt Relief has been positive. I have always been treated respectfully and my questions answered. The application process was straight forward and simple. NDR has settled with all but one of my creditors and that last one is pending. I recommend this organization to anyone who has need of their services.

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    StaffTransparency

    Reviewed Aug. 23, 2017

    I felt like the guy was very professional, polite. Completed verifying the information in a timely manner. I enjoyed speaking with the young man. I had a few questions which he answered and explained so I could understand them.

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    Customer ServiceStaff

    Reviewed Aug. 23, 2017

    So far I only have positive feed back. I started program in February 2017. So far they had paid off One credit card and 3 more in the process. Am greatly appreciated! And now my Husband had joined on to help with His credit debt. Hopefully we can start a new chapter debt free in a few years.

    Updated on 09/14/2017: I have been on program since 2/17. I have had positive experience so far. They have helped incredibly so far. I would absolutely recommend them to anyone and I actually did and they too have had a great experience so far. They answer my question in a timely manner also.

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    Reviewed Aug. 23, 2017

    National Debt Relief took a big weight off my shoulders at a very bad time in my life. I would recommend them to anyone and also a BIG thank you to them. I had a bad experience with a company like them and was not sure, but they made me feel comfortable.

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    Reviewed Aug. 23, 2017

    National Debt is very happy to sign you up, make vague promises, and take your money. They are NOT so happy to talk to you when you question what they are doing, or follow up when you have a concern. I (sadly) was desperate enough to enroll in their 'program' a couple years ago. Spoiler alert: their promises aren't quite accurate. Sure, they usually can temporarily reduce your settlement with your debtors, but don't buy into their promise that you won't be sued, have your credit score wrecked, or be reported to the IRS.

    All happened to me, and National Debt basically took my money to reduce what I paid, while I ended up paying MORE than I initially owed in back taxes (bad debt reported as income with taxes owed), and fees paid to National Debt. I wish I had just transferred my debt to a zero interest card, or hired my own attorney. Oh, did I mention that I was also sued by two of my four debtors, with National Debt feigning shock, but when I researched further, lawsuits are apparently very common with my debtors. Buyer beware!!!! Go elsewhere for legitimate help!!! If I could rate zero stars I would.

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    Staff

    Reviewed Aug. 23, 2017

    NDR helped me cut my consumer debt in half and helped me set up a fair payment plan. They provided legal assistance when a debtor took me to court. I'll be consumer debt free by the end of this year. Their fees are high, but worth it if you are in deep debt.

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    Process

    Reviewed Aug. 23, 2017

    When I contacted National Debt Relief I was desperate to get out of the circle of paying minimum payments and getting nowhere with my balance. Thanks to National Debt Relief all of my debt has been settled and I am on my to getting my credit score back to where it used to be. Thank you for all of your help and making this process so easy!

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    Customer ServiceProcessTransparency

    Reviewed Aug. 23, 2017

    I've been in the program 2 years, with about 1 more year remaining. I called because I was making zero progress on paying off debts with no end in sight. Now I am 85% debt-free, with only one more creditor to settle. The process sounds more complicated than it is, but they do a good job explaining it to you. Your credit takes a temporary hit, which they tell you upfront, and I've already started recovering my credit score (which didn't fall as much as they warned it might). There are tax implications, which again are explained and not as bad as it sounds. I was served a summons for one creditor, and NDR took care of that for me with no penalties or court time.

    If you stick to the payments, trust the process, this really does work. I'll have zero debt after 3 years (one more year from now), while if I had done nothing I would be paying these off for literal decades. The new online UI is a real game changer, too - I can log in at any time and view account balances, payment plans to each creditor, and percentage of debt settled, paid, or pending. I was the ideal candidate for this and have had nothing but a positive experience.

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    Reviewed Aug. 23, 2017

    Had a great experience so far with the debt relief program. Very helpful customer service and a really speedy service. They helped us with our ongoing debt issues. Definitely recommend using National Debt Relief to relieve any stress of debt.

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    Reviewed Aug. 23, 2017

    The process was quite easy and the NDR rep was quite clear with helping me understand the procedures. Whenever I contact them, they respond quickly. I always get confirmation when I forward debt information to them. The only suggestion I would have is instead of having one welcome phone call to go over all of the forms, etc., that it be divided up a bit. It was so overwhelming and I am still a little confused on some of the forms. I would have liked a little more explanation on the change of address/closing account form.

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    Staff

    Reviewed Aug. 23, 2017

    I went through a very difficult time. Everyone at NDR was very understanding and helpful. My accounts were handled with persistence and NDR team worked hard and got them settled. Now I am debt free and my credit score went up. Very positive experience. Thank you.

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    Reviewed Aug. 23, 2017

    National Debt Relief does a fairly good job of settling my debts, however I find their fees are a little high. I can and have settled a couple of my debts on my own for less than .50 on the dollar with no fees. If I had it to do all over again I just settle my own debts and save some money.

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    Staff

    Reviewed Aug. 23, 2017

    I think that they are very good at what they do. But communicate little more to let customers where they stand on resolving their debt. Everyone is helpful and courteous when they do communicate with you. I would recommend them to anyone that needs help with debt.

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    Reviewed Aug. 23, 2017

    I have had great results and wish I could afford to pay more to do it faster. It would be nice if they noticed your payment consistency and over 6 MO to a year offered to finance the rest to finish the program keeping the payment back to themselves. I'm almost there thank goodness!

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    Staff

    Reviewed Aug. 23, 2017

    My experience with NDR was nothing but great. Very attentive and helped me get out of debt. They were able to settle most my debt for less than what was owed. Any court orders, they resolved for me. It was a pleasure working with them and I would recommend them to everyone. You will get results with them and notice a steady climb in your credit score.

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    Reviewed Aug. 23, 2017

    I have a great experience! They always solve my problems & answer my questions. They are well qualified & experienced & very knowledgeable! Highly recommend to my friends& colleagues. I am so confident knowing that I will be free of debt.

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    Staff

    Reviewed Aug. 23, 2017

    I am very pleased the way they have worked with us. They are very helpful in working with you and will help you in any way of making your payments with them. They are exceptional in working with you. I would recommend this company to anyone that needs help.

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    Reviewed Aug. 23, 2017

    Debt is such a hard issue to deal with, but when working with compassionate and kind customer representatives it makes the brutal task easy. In just a short amount of time I have been educated and fully understand the program and process of becoming debt free!

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    Reviewed Aug. 23, 2017

    I am extremely satisfied with National Debt Relief and I am getting out of debt within the time period prescribed. They were available anytime I needed to speak with them and they made good settlement offers to me. I would refer them to family and friends.

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    Customer ServiceStaff

    Reviewed Aug. 23, 2017

    I contacted customer service to update my budget due to decrease in salary. Not only I was told no but customer service representative raised her voice and I felt that she was blaming me for my situation. I don't think their customer service reps care. Life happens and NDR does not take into consideration changes.

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    Reviewed Aug. 23, 2017

    Debt Relief has helped in paying off high balance credit accounts. Very pleased in resolving my debt. Contracted Debt Relief to have debt relief in two years and so far, they are on the right track. No worries when payments are due. Debt Relief makes my payments. I recommend them to anyone.

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    Reviewed Aug. 23, 2017

    I signed up in mid June. I guess it is too early to hear anything. Would like to hear more progress. Receive 20-30 calls daily and lots of mail. Very stressful and credit score dropped 240 points. I hope National Debt relief works fast for me, I am already in a very stressful financial situation.

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    Reviewed Aug. 23, 2017

    National Debt Relief has been wonderful with us. They settled the majority of my accounts and got some of them down to less than half of what was owed. They even battled the debt collection lawyers. When I applied they helped to be not so ashamed; even told me that my debt wasn't as bad as they usually deal with. I have referred them to family and friends.

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    Reviewed Aug. 23, 2017

    So far, nothing less than excellent. I can always reach them with minimum wait and they contact me only as needed. They saved me tons of time and money by consolidating and I feel less stressed. Thanks to NDR, I am finally beginning to feel like I am not drowning in debt.

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    Reviewed Aug. 23, 2017

    Been an overall good experience. I'm anxious to see my debt to go away. The customer service was very informative. I feel this was the right decision for me and my family. I would recommend to anyone that has credit card debt with the interest being too high. I hoping this will help in the future to buying a house.

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    Reviewed Aug. 23, 2017

    This was a super helpful program. Everyone was good at returning my questions or concerns by phone and/or by email. It felt like they really cared about debt and how to solve it. I got updates on my status and was advised on how to relieve my debt quicker but also manageable.

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    Reviewed Aug. 23, 2017

    I thought they were very helpful handling things for me. I had one issue settling an account but partially my fault so make sure you communicate with them at all times to keep yourself and them up to date. I've all happy with the service I received.

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    Reviewed Aug. 23, 2017

    I called customer service to cancel my first draft. Will not have the funds available. He told me need five days. Nonsense. Neither Freddie or Harry told me I need five days to change. So please do not draft this Fri the 25th.

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    Reviewed Aug. 23, 2017

    This service has been an absolute godsend! Thank you for the work you are doing to help families like mine. My representatives were thorough, patient, and attentive. I would certainly recommend this program to anyone in need. A huge burden has been lifted off my shoulders!

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    Reviewed Aug. 23, 2017

    Very satisfied with how quick my debt has been reduced and professionally handled. Everytime they call me with another debt reduced I am shocked on how low and quick they got it down. I would definitely recommend National Debt Relief to a friend or family member if they ever needed help like this.

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    Customer ServicePriceStaff

    Reviewed Aug. 23, 2017

    I read a lot of reviews about National Debt Relief before deciding to proceed. It seems the bad reviews only come from people who were, for some reason, unaware that their credit would be hit (even though the representative who signed me up mentioned it multiple times). I was well aware that resolving a debt for less than what I owed would hurt my credit. I was also well aware that stopping payments on my debts would hurt my credit. I had a 1 year vision - to clean up my debt within one year, then work on re-building my credit the next.

    Less than 6 months after signing up NDR was able to send me 2 offers on 2 of my debts for less than 50 percent that I owed! I was so happy. I had an affordable payment plan with them. I wasn't receiving collection calls because I was able to change my phone number & address to theirs. And they were handling everything for me. I'm extremely pleased with the service that they have provided and they're worth every penny. I'm well on my way towards being debt free and I couldn't have done it without NDR. It's a huge stress-relief and I'm forever grateful for the service they've provided.

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    ProcessTransparency
    After a positive interaction with National Debt Relief, Gerald increased their star rating.

    Reviewed Aug. 23, 2017

    I am happy with the program. They keep me informed on how my file is doing and updates as well. I highly recommend to family and friends. They get right on your file and negotiate with creditors. I had 5 creditors which needed to be paid and within a few months they were able to settle with 4 of them and the other is being worked on now. Glad I found your company.

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    Reviewed Aug. 23, 2017

    Although I have been enrolled with National Debt Relief for a month or so, my contact with different people there has proven to me that my choice of NDRP, was the right one. Every representative has demonstrated a high degree of thoroughness, empathy and service, all of which are very important to me in terms reducing my stress and anxiety that have been building for over the last 8-12 months. Not only will I recommend the company, truth is I already have! Although this process takes a long time, I trust that I will continue to experience the professionalism I have so far.

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    Reviewed Aug. 23, 2017

    So far it has been working out really well. I'm not getting calls from creditors and 1 company was suing me but. They got that taken care of right away. I'm very satisfied that I chose National Debt Relief to go with.

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    Reviewed Aug. 23, 2017

    I hit a rough patch and found myself under a pile of debt. I wanted to do my very best to pay what I could to creditors. I tried to get help from many places however NDR was the only company that extended a lifeline. They were great at helping me and in a few months I will be out of this mess. Thanks NDR.

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    Reviewed Aug. 23, 2017

    Overall I'm happy with the customer service. They were always nice and professional. I do want to say I would get numerous calls and then I'd call back only to get a customer service rep that didn't have new information because the call was just an automatic call. I really didn't save too much money because of the fees that National Debt Relief charges but I am happy to be free of debt. The last debt I ended up settling without the program because of having to get a notarized signature of release of information twice and they still wanted another one after going twice already.

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    Reviewed Aug. 23, 2017

    It's has been most dependable and results of settlement my debt exceptionally. I appreciate the help and guidance through my financial hardship. National Debt Relief handle my inquiries with diligence and are courteous enough to clarify any concerns. I appreciate all the work and professionalism with all my creditors. They are beyond knowledgeable on all the factors and explain things in detail for you to comprehend what you’re signing up for.

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    Reviewed Aug. 23, 2017

    They took care of everything and since they gave me all the information in advance to change my number and address on each account, I never had to deal with any harassing phone calls. I received some emails, but nothing extreme and they were attentive and answered all of my questions.

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    Reviewed Aug. 23, 2017

    This company changed my life. I am so thankful for their help. I can already feel the weight lifted off my shoulders, and I am very excited to be free of credit card debt. I would recommend National Debt Relief to anyone struggling with credit card debt, and who need help as well.

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    Staff

    Reviewed Aug. 23, 2017

    Employees are extremely friendly and helpful. Resolving our accounts has been fantastic. Definitely recommend to family and friends! We are resolving our debt faster than we thought possible. Great company to have on your side. Try them out and you will be amazed at what they can do for you.

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    Reviewed Aug. 23, 2017

    National Debt Relief was my lifeline to getting control of my debts. I had got into such a jam with credit cards and loans that my paycheck was not enough to cover my debt. So I found NDR and they soon work with me and got me back on track, negotiated and got my payment down and with making one payment to them for them to disburse took the pressure off of me. The harassing phone calls stopped and I was able to get back on track. I have almost completed the program and could not have done it on my own. You just have to be obedient and follow the steps. Credit score has improved and I have learned to manage my money better and say to no to credit card offers and loans. So grateful to them and would recommend anyone in need to this company.

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    Reviewed Aug. 23, 2017

    Very professional. All my concerns were address. I would recommend National Debt to anyone who needs help in managing debt. There are other Debt consolidation companies to choose from as well as Law Firms that advertise debt consolidation services, but I'm glad I choose you.

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    Reviewed Aug. 23, 2017

    Overall, I would say that National Debt Relief did an excellent job getting me enrolled into their program. However, the follow up is lacking. We submitted several requests with no answers but the requests were closed out as if there was resolution.

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    Reviewed Aug. 23, 2017

    Logan was great to work with and outstanding in explaining how everything worked. He was very patient with all the questions that I asked and believe me I asked a lot. I would recommend this to anybody who feels like they are underwater in debt. They have taken the stress out of worrying about my debt.

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    Reviewed Aug. 23, 2017

    At first things went pretty fast but now it has reached 24 months the time I was to be out of debt. Now I am told the 2 creditors that are left won't settle. They want what is owed to them! What do I do? Seems we aren't moving ahead anymore. I'd like to see results or get out of NDR.

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    Customer ServiceStaff

    Reviewed Aug. 23, 2017

    Spoke with Danielle today, who was very friendly, helpful, and efficient. Set up approval for additional account to be paid off, which was the reason for the call, but she then helped with some other questions and information. Always love it when someone goes above and beyond assistance needed. Thank you Danielle!

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    Reviewed Aug. 23, 2017

    You said my credit score would go down a little but it went down big time so I feel that part was a lie. I have no idea where or what's happening to my account or the status of it. So as a customer I'm not real happy.

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    Customer ServiceStaff

    Reviewed Aug. 23, 2017

    I had encountered a very drastic life change that greatly jeopardized my financial well being both in the immediate and foreseeable future. NDR has stepped in and given me the option to work out of a difficult situation with limited damage. My agent was incredible and answered every question I had during our initial phone call. I cannot recommend this service enough to those in similar situations. I am extremely pleased with my experiences thus far.

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    Reviewed Aug. 23, 2017

    Overall, a good experience. Some problems in paper work with the one account that ended up going to court. Overall, will recommend to others. Had never been to court before and could have used some more guidance, but it all worked out. Thanks.

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    Customer ServiceStaff

    Reviewed Aug. 23, 2017

    So far this company has been incredibly kind and fair while helping me resolve my debt. They have been effective too. So far I have been able to resolve two debts for far less than I originally owed. They have helped stop collections calls and put me and my family at peace.

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    Reviewed Aug. 23, 2017

    My experience has been overall very good. So far so good. I just wish ALL the outstanding debt was resolved or at least had a payment plan. Or at least I know that it is trying to be resolved. There was a hiccup in the beginning but was resolved quickly.

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    Customer ServiceStaff

    Reviewed Aug. 23, 2017

    Whenever I have needed to call or have received a call from National Debt Relief, they have always been very helpful and polite and have always been able to help me out. I would recommend their services to any one who is in need. I have been able to pay most of my debt off and look forward to finishing the rest.

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    StaffProcess

    Reviewed Aug. 23, 2017

    I joined the program at the end of June 2017 with $22,732 in debt. In one month National Debt Relief has worked with one of my creditors to accept a debt settlement for less than half of what I owed – it will be paid off in November. It’s important to come into this program with reasonable expectations. I read a lot of reviews of this program before joining, and it was hit or miss. I think that those who are unhappy with the program didn’t fully understand what they were getting into. You didn’t go into debt in a day, and your debt isn’t going to vanish overnight. Ask a lot of questions, they’re super supportive and very patient even with my million questions, and get comfortable with your credit score going lower – it’s going to go back up once the debt is settled and paid up. Don’t worry!

    The only reason I didn’t give them ‘5 Stars’ is because the program isn’t completed yet and I’m waiting to see how this all works out for me. So far I’m pleased with the services provided and look forward to my next settlement. A word of advice… keep one low credit limit card open. I have one credit card with a $500 limit that I kept open. Once your debt is resolved you’ll want to SAFELY and RESPONSIBLY re-build your credit if you plan on buying a house, etc. It's going to be hard getting a credit card after all of yours are closed, and those previous creditors will be reluctant to give you credit.

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    Reviewed Aug. 23, 2017

    I feel National Debt Relief program is great. Good customer support. I had signed up because I was in debt and I couldn't manage my accounts on my own so I sought help to avoid bk. I think it has been a great experience so far.

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    Reviewed Aug. 23, 2017

    National Debt Relief is amazing. They have stuck with me through all of the problems and stress. I had to use the lawyer which was really beneficial. The workers try to help you as much as possible. What I really like about the program is when I had a hardship and could not make a payment. They will work with you.

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    Customer ServiceStaff

    Reviewed Aug. 23, 2017

    First the customer service is just amazing. They are quick and prompt. I have already one debt in the process of being taken care of. This is a professional establishment who I had my doubts about at first, but now I would recommend National Debt Relief to anyone in need of help!

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    Reviewed Aug. 23, 2017

    My experience with this company is good but initially I thought they were not doing anything for me but later realized they are doing a great job and even work with you on your payment plan. Initially your credit will drop but as times goes on it will be going higher and working with the creditors to make sure they bit the debt down to your convenience.

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    Reviewed Aug. 23, 2017

    I am very happy with National Debt Relief. They're up front and honest in all their dealings with you. They keep you up to date on everything that is going on with your accounts... the personnel is very courteous and friendly. They're also very knowledgeable.

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    Staff

    Reviewed Aug. 23, 2017

    The reason I said that, this company are amazing, they are like doctor... They know how to diagnose your problems so peoples are sick with debt problems should contact these people. In my case I know still early but you can tell when things going the right direction...

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    Reviewed Aug. 23, 2017

    Very pleased with the time it took to pay off my debt. I should be debt free in a few months. Great company to do business with. I would rate them 5 stars And will keep telling my family and friends.

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    Customer ServiceStaff

    Reviewed Aug. 23, 2017

    I am only in the beginning stages of this process; however, so far things have gone as they stated they would. All but one person that I have talked to has been great. The one person that I talked to that I was not impressed with acted like they were in a hurry and did not have time to answer questions I had.

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    Reviewed Aug. 23, 2017

    Since signing up no contact in 3 months, just payments that I find out through bank or checking account online. No progress report. I would like to have more personal attention and dialog with the company and the function of the program. Would appreciate some more contact.

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    StaffProcess

    Reviewed Aug. 23, 2017

    I am so thankful I found National Debt Relief! I am settling with creditors one by one, and the company is keeping me informed and watching my back the entire time. They even hired an attorney to help with one of my creditors at no charge to me! The portal is easy to use to see exactly where I stand at all times, and making additional payments will mean my credit is cleared up faster. It's an amazing program and again, I'm so thankful!

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    Customer ServiceStaff

    Reviewed Aug. 23, 2017

    Very fast, nice and effortless... Worth the call if you're in need of help. They provide lawyers to help relief your debt, I fell on hard times due to a bad divorce. Now trying to get my debt under control.

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    Reviewed Aug. 23, 2017

    My experience with the National Debt Relief program at first started out fantastic. I felt they were prompt with settlements and made sure I was informed as to what was happening, until I received a court summons for one of my accounts. I had forwarded my summons to NDR and the response given was that particular account had already been resolved and no action or response to the summons was given, which at the time I was relieved. However, since there was not a response sent, the judgment went to the creditor and I now have pending additional payment to make to the creditor, along with my payment to NDR. Also, the constant automated phone calls from NDR have gotten a bit too much.

    I had always been relieved when I received a phone call from an actual person, with actual updates. Now if you choose to get an update through this automated system, the person that gets the phone call has no idea what information you are wanting. To me the automated call system was not a good idea. I still appreciate the program, and I anxiously await an end to my debt solution.

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    Reviewed Aug. 23, 2017

    I have had an excellent experience with National Debt Relief. They are very knowledgeable and encouraging. Never felt belittled because of my predicament. Soon I will be rid of a good chunk of my debt and I can't wait for that! Thanks NDR!

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    Reviewed Aug. 23, 2017

    National Debt Relief is an amazing program. They are helping me become debt free. I was going through a divorce and I was worried about my debt until they offered me any affordable solution. Now, I know I don't have to live with debt over my head.

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    Reviewed Aug. 23, 2017

    I thought National Debt help me get out of debt. I would let other know that the program does work. It did for me. Now I know I can pay my credit cards debt in three years instead of 10 years. That is good feeling.

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    Reviewed Aug. 23, 2017

    I was completely satisfied with the accuracy on how the amount had drop down to almost nothing compared to what I was owing Fingerhut. National Debt had settled for as little as nothing. I was in total shock and disbelief. Fingerhut was a total disaster but now I'm almost out of debt with them.

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    Reviewed Aug. 23, 2017

    The communication between employees and NDR is poor. We were given bad advice after bad advice. They messed up one account and didn't even get it in the program but didn't tell us. Our credit got trashed for no good reason. We finally declined the "deal" they got us and opted out of the program. We then called the creditors ourselves and we got a deal that cost less than half of theirs and it took an hour total. This was after National Debt Relief tried for over a year. I would not recommend this company to anyone. I would tell them to handle it themselves because they can probably get a better deal and not have their credit screwed by the end of it. We had a horrible experience.

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    Reviewed Aug. 23, 2017

    First off, the fact that companies like this exist, that not only help you get out of debt, but prove that credit card companies can try to bully you but won't succeed, is just amazing. Second, to have friendly people you can get in touch with quickly and not sit around going through a long automated voice, is very pleasing. I would highly recommend this company.

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    Reviewed Aug. 23, 2017

    The customer service is always friendly and eager to help. I always do appreciate getting notified that a creditor agrees to a settlement. The initial setup was pretty lengthy and it stressed me out a little but in the end it was well worth the time and effort to get it started. I considered going bankrupt at first but I'm glad I didn't.

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    Reviewed Aug. 23, 2017

    I used the National Debt Relief company and was 100 percent satisfied with them. They were always in touch with me before any discuss with my creditors. I was recommended to them by a friend. I highly would do the same.

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    Reviewed Aug. 23, 2017

    I had better services with other debt companies in the past. With this company my credit score went way down and I was sued by my credit card companies. It took years before all my debt was put together. Didn’t like it very much but I'm just staying with this company because I want to get out of debt.

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    Reviewed Aug. 23, 2017

    My experience has been a bit confusing. When I signed up for the program, I was under the impression that National Debt Relief would be contacting all of my creditors that we had discussed with them and tell them what was going on. Instead I was told to no longer pay any of those creditors and send them to contact NDR.

    What looks like is happening is they work with probably one creditor at a time and all others are ignored, causing my credit to continue to spiral down, and give the appearance that I just don't care about these other debts. I missed one payment with NDR, because I had a death in the family and had to pay for arrangements etc. so I had to skip payments for a lot of bills, not just them, This was at the end of July, however August was paid, I started getting the same harassing robo phone calls from NDR, as I used to get from my creditors. Not cool.

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    Reviewed Aug. 23, 2017

    First I would to say the employees of this company are very friendly. I am not sure I like the way the company negotiates with your creditors. Because they do it one at a time and I was attempted to be sued by one of my creditors for non payment which cost me an additional $200.00 for a lawyer with the company to get involved and then I had to make lump sum payments to the company in addition to what I already was paying per month which was a hardship on me.

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    Reviewed Aug. 23, 2017

    You guys been taking money out of my bank account. Can I get a monthly statement on total of money that's being deducted out of my account please. I think that's the right thing to do. Can you please contact me by phone immediately.

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    Reviewed Aug. 23, 2017

    NDR has provided top notch customer service and the staff is very understanding of such a sensitive topic, debt. It's not easy carrying debt, but NDR has made it possible to assist in clearing up old debt. I'm at 33% complete and I would not have been there if it weren't for NDR. I recommend NDR to anyone looking to consolidate. It's not great on your credit rating initially, but I know I will regain my credit back after I complete the program. The process was easy and they walk you through every step of the way. Best of all they're always available via phone and having online access is the best. Thank you NDR!

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    Reviewed Aug. 23, 2017

    National Debt Relief has been a life saver. My ex-husband left me with crippling debt, and although I tried for over five years to simply pay it all off, it felt like it wasn't going down. So I turned to NDR and now I have one easy monthly payment and I'm rebuilding my credit. They've saved me thousands.

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    Reviewed Aug. 23, 2017

    National Debt Relief was the best thing I did to help me get out of debt. Creditors stopped calling and sending letters. There was no more stress on which I'll to pay. I made one payment a month to National Debt and they handled the rest. When I completed the program my credit was cleaned up and I was able to make a clean and fresh start.

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    Reviewed Aug. 23, 2017

    I have found that NDR always keeps me informed of what is happening with my account and debtors. They are a superb company and have helped me get back on track and reach my goal of being out of debt. I have recommended NDR to friends and relatives. I will continue to use NDR until I reach my goal.

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    Reviewed Aug. 23, 2017

    So far so good. It has been a year and they have settled all but 2 accounts. My credit score is pretty bad but I think after time it will get better with smart money management. National Debt Relief settled my credit cards to half of what I owe them.

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    Reviewed Aug. 23, 2017

    Not satisfied with the lack of communication from the company. I want updates as things happen with my account. I want to know what the process is and how things are moving along. I never get a return call when I do try to get updates. If someone gets can you please call me with updates.

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    Reviewed Aug. 23, 2017

    I'm very happy to be with National Debt Relief. They have helped me get on my feet and find my way to a better credit score and build better credit relationship with future creditors. I have started paying off my second creditor and I am so happy for being responsible for my obligations. Thank you National Debt Relief.

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    Reviewed Aug. 23, 2017

    So far I am very satisfied with the program. I would recommend this program to people who are in the need of help like I was. They communicate and let me know what is going on. I'm very satisfied with the program.

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    National Debt Relief Company Information

    Social media:
    Company Name:
    National Debt Relief
    Company Type:
    Private
    Year Founded:
    2009
    Address:
    180 Maiden Lane, 30th Floor
    City:
    New York
    State/Province:
    NY
    Postal Code:
    10038
    Country:
    United States
    Website:
    www.nationaldebtrelief.com

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