National Debt Relief Reviews
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About National Debt Relief
National Debt Relief is one of the largest debt settlement companies in the U.S. Founded in 2009, National Debt Relief negotiates with creditors to reduce how much you owe on unsecured debts such as credit cards, personal loans, medical bills, private student loans and collections. It offers personalized plans to help you resolve debt, along with support from dedicated debt specialists.
Visit www.nationaldebtrelief.com- Free consultation with debt coach
- Free debt relief quote
- Numerous accreditations
- Professional and responsive customer support
- Easy enrollment process
- Fees can reduce overall savings
- Not available in all states
National Debt Relief Reviews
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Reviewed Aug. 26, 2017
Quick response to application and explain the process very well. Staff are very helpful and very accommodating. I hope that this is the beginning of my way to financial freedom. I'm so excited to the future outcome of the process. I am preparing for my retirement and this is the perfect move to start to eliminate all my credit cards debt.
Reviewed Aug. 26, 2017
I was surfing the net, trying to figure a way to get out of debt. I got a new car and that put me in the hole and I’m still buying out some credit cards. National Debt Relief was the one that had the most stars and BBB approved it 100%. The rep that I worked with was very helpful. There were things that I didn’t understand and he explained it really thoroughly and everything to me such as what happens and when my next payment would be. They had eight of my accounts settled and they’re still working on two of them.
However, there's been a change in my debt score since going through NDR. My debt score was really low when I got this new car, and that’s another reason I had to get relief because I was falling behind on payment due to stuff. My credit score’s gone up a little bit and then it’s gone down but NDR told me that would happen with some of the payments and stuff going through. I would’ve been paying almost $500 on my credit cards, but with NDR, I’m paying $200 every two weeks, which is way less than what I have and it's cut down to almost half. They’re doing an excellent job and I haven’t had a problem. I did this one payment, and it ended up where I came and they helped me do it and told me when I needed to have it paid. I’ve recommended them to others.
Reviewed Aug. 26, 2017
Great customer service! Debt Relief associates were all business and motivated to help me get my credit back in shape without a hassle. Truly the best thing I've done for myself in a very long time. Thank you for your courteous assistance and patience!
Reviewed Aug. 26, 2017
I would like to express my gratitude for all those involved in my decision to become debt free. From the moment I first spoke with my Credit Counselor, I felt I had made the right decision. I did quite a bit of research before selecting an entity to assist and represent me. I know now I made the right choice! The explanations I received and answers to my questions demonstrate the professional interactions you give your clients. I also appreciated the ease of being able to review documents and sign them via my phone. Everyone has been professional, knowledgeable, and courteous.
Reviewed Aug. 26, 2017
It's a great beginning. So far my questions has been answered and I feel very well informed about what is entailed in the program. All representatives were knowledgeable and super patience for all my questions. I am very happy to know that NDR is here to help set me debt free by the end of the program.
Reviewed Aug. 26, 2017
Nikki ** very nice to speak with, easily understood and very knowledgeable about the program. Made me feel confident I was making the right decision and she made it clear that I could call her anytime with questions regarding the program.
Reviewed Aug. 26, 2017
First I thought it is too good to be true but I was wrong. Amazing and very incredible team. They answered all my questions, payment plan was so easy for me. I was debt free in about 2 years, it is like a dream. I recommend them.
Reviewed Aug. 26, 2017
Everybody in this company has the best customer service, I ever received. This company is very interactive with their customer and give us the information and follow up, that I always want it. Now I have peace in mind, getting closer every day to achieve my goals of be debts free.
Reviewed Aug. 26, 2017
I was desperate and at the end of my financial line. I couldn't pay my bills and National Debt Relief provided me with a way out of my dire situation. I am very grateful to National Debt Relief for showing me a way to pay my bills and get out of debt once and for all.
Reviewed Aug. 26, 2017
Joshua is the first person who responded to my request and he was so nice and understanding. He was very knowledgeable and very quick to get all my information. Johnny is the second person I spoke to for the acceptance, he too was so nice and knowledgeable and understanding, I'm running out of space, I can go on and on about these two. THANK YOU!
Reviewed Aug. 26, 2017
I received all information in detail discussion and my questions were answered without making me feel stupid. William ** and Tyler made the transition feel easy but also made me feel not so ashamed for having debt. I am very thankful.
Reviewed Aug. 26, 2017
From the moment I called the representative was understanding and polite. They explained things so well that very few questions were needed for me to ask. I really felt at ease after calling with National Debt Relief. I am now on my way to being debt free. Thank you.
Reviewed Aug. 26, 2017
Great customer service. The agents were very helpful and knowledgeable regarding the program. I'm looking forward to settling my debt and becoming debt free. Only issues I'm worried about is the damage to my credit score during the process. Thank You.
Reviewed Aug. 26, 2017
No communication. No has called for any updated info. I've been in program for 3 to 4 months. Please let me know some info. I don't want to feel like it's a scam. If you can please give me a call or some kind of comfort I would appreciate it a lot. Any questions give me a call to **.
Reviewed Aug. 26, 2017
When my husband and I teamed up with National Debt Relief they were terrific from start to finish. Explained everything in ways we could understand, always responded quickly to calls and emails, and always very courtesy. We couldn't of been happier with the service. We recommend it to all our friends.
Reviewed Aug. 26, 2017
I just sign up for this yesterday. A lawyer recommended this debt program. Everyone, I have spoken to has been very helpful. They have explained things to me to help. I’m just being. And am very hopeful for a positive outcome. Thank you once again.
Reviewed Aug. 26, 2017
I was so scared to call but Tom made me feel comfortable with the program. I am looking forward to getting myself out of debt and being able to retire soon. I have always paid my bills and on time and it's been so hard the last 10 years keeping up with all the medical and family issues.
Reviewed Aug. 26, 2017
They have done a wonderful job working with my creditors. Wish I have consider joining the program years ago. They have save me thousand of dollars with the program. My credit is above 500 even though I am still in the program. I would recommend this program to my friends.
Reviewed Aug. 26, 2017
All interactions I have had with NDR have shown me I made the right choice to go with this company. The representatives have always been very polite, kind, willing to help in a non-judgemental manner. It literally feels like a weight has been lifted off my shoulders to have this kind of support in my corner to help me on my path to becoming debt free and financially stable.
Reviewed Aug. 26, 2017
Since joining or whatever, I have had less than before. I miss my DCU banking experience and I wish I would have just figured out a way by myself. At least with cc I could pay and use. Now I pay and have nothing for gas, groceries, clothes. I am more depressed about my financial situation than ever. NO one calls me or emails me to let me know how things are going. IF they are getting closer on settlements. No follow up sucks. Kinda wish I never did it. I didn't realize all the fees every month. I thought there was a one time fee... I am sick to my stomach over this...1200 fee! 1200 dollars!!! Could have paid down a card with that. Done ranting. Hope I don't become homeless.
Reviewed Aug. 26, 2017
I was very happy with what you done to help me with my problems and you all was very helpful. My English is not very good. I will tell my other friend about you and thank you so very much for your help.
Reviewed Aug. 26, 2017
I got behind and the interest rates were going up. The reps at NDR explained everything perfectly. But NDR takes out an awful and keep from what I pay in. It’s 50-50. NDR leaves me a little more broke. So, when they’re done, they ain’t leaving me a lot of money to live on. I’m not very happy about that but that’s okay. It’s what they have and I signed the contract. I’ve only been with them about seven months and they’re working at it slowly. Nonetheless, I’m getting less calls from creditors.
Reviewed Aug. 26, 2017
I didn't want to claim bankruptcy and decided to look into National Debt Relief’s help. Everything was done mostly by email. For the last 10 years, I haven't been cleared of credit cards and they're helping me figure that debt and get my life back on track. I love it and I'm very happy with it.
Reviewed Aug. 26, 2017
I first heard about National Debt Relief early this year, then I started working with them and I'm still working with them now. So far, my interactions with their reps have been good and they've been okay. They work with me and assist, but they can improve on their knowledge and have more consistency. The cost of the program has been the problem and I’m actually looking into it and checking it out. I verified some of the fees they charge and these are overpriced.
They're going to save me some money, but then they'll take out two years' fees. For a debt of $500 debt, they’re taking out nearly 120 dollars. If the customer has a debt of $800 and they just collect $400, they're taking out $200. They have an arrangement where they take their fees out of my account, but then they do this even before they pay my creditors. They would still eventually pay my creditors, but I’ll be delayed with the payment. NDR helps people, but then they're taking out all the fees. The fees are ridiculous and I don't like them.
Reviewed Aug. 25, 2017
The sales representatives and the welcome aboard review team were excellent and helpful. I am looking forward to working with the team to make sure that everything turns out per the plan, and that we take care of this quickly so that I may return to enjoyment of life responsibly.
Reviewed Aug. 25, 2017
Explained to me very clear, and answer all my questions that I made to him. I definitely recommend this agency to my friends. Very professional treatment. I will continue to recommend this agency every time someone need your help, and am sure they going to like the way you work with people.
Reviewed Aug. 25, 2017
Thank you for helping in my journey to achieve better credit. I had been stressing for months on what I could or should do to help me out of the spiraling down of my life when I saw an ad for your company. I cannot thank you enough.
Reviewed Aug. 25, 2017
Both agents that worked with me were very thorough and knowledgeable. They both were very courteous and professional. Everything was explained, and answered all my questions. It was a pleasure dealing with your firm and I would recommend to a friend. Thank you.
Reviewed Aug. 25, 2017
I am looking forward to paying this debt off within a year. I believe I can do it with your help and the wonderful encouragement you give me. I have liked the representatives that sound like they are concerned about my welfare. I hope I do not ever have to go through this process again. I will give my recommendations to those who need this service.
Reviewed Aug. 25, 2017
I was real happy today! Getting some real good help from Myles **. Giving me good information & a good program. To help me get out of debt with some relief. The program looks like a good one to do. I hope that it'll be the best thing for me to do.
Reviewed Aug. 25, 2017
I'm fairly new so I don't have much feedback yet. Signing up was very easy. When you're backed against the wall financially, this is a great "lifeline". Sad that I have to sacrifice my good credit but necessary under the circumstances. So far, I am satisfied. Stay tuned.
Reviewed Aug. 25, 2017
I've been giving $250 a month since June and I still don't see any progress in paying anything off. My debt is adding up and adding on late fees in addition to the finance charges. My credit score is dropping more and more every week and now I'm forced to stay in an apartment that is increases my rent $200 a month. This is putting in more of a hardship. It would be great to see some progress on paying off the bills I asked and signed up for you to help negotiate to pay off. Plus I'm still being harassed and getting ugly emails. It's a lot of added stress I don't need.
Reviewed Aug. 25, 2017
I am very pleased with my experience. Everybody has been nice to me and explained the program very well. I am ready to get on the path to better my credit. Eric has been here for me and has responded in a very timely manner and if he didn't have an answer about something he found it out right away and got back to me. Thanks.
Reviewed Aug. 25, 2017
Everyone has been exceptionally helpful, courteous and easy to talk with. Each person has made it easy to understand what to expect. I would and will highly recommend National Debt Relief to my family and friends. A great big thank you to Michael for being so understanding and nonjudgemental.
Reviewed Aug. 25, 2017
NDR has made this process very easy. They are very friendly, understanding and non-judgemental. I feel like they genuinely want to help us become debt free. I would highly recommend anyone with a lot of debt to contact them and see how they can help you.
Reviewed Aug. 25, 2017
When I first made the decision to seek a debt relief company, I was nervous as to the quality and care that I would receive and whether or not this would be a legitimate experience that would actually help solve my financial problems. I half-heartedly completed an online request form for National Debt Relief and when I received the phone call, I almost didn't even answer. Well, obviously I did answer and it turned out to be one of the best decisions I have ever made.
Following my divorce from a 20-year marriage, I was left feeling pretty hopeless regarding my finances, yet upon hearing the representatives explanation of how the process works and what would be expected of me on my end, I decided to join. I am happy to report that little by little, I am watching my debt disappear! I have already received numerous settlement offers and three of my former credit cards are no longer an issue, and some were settled at less than half the original balance due. I highly recommend National Debt Relief and look forward to the day that I am completely debt-free!
Updated review: March 23, 2018
Patience with the process is an understatement. NDR's customer service is great, but the estimated time to have debt resolved is a little misleading. It took over 6 months and a lawsuit from an aggressive creditor to really get things moving, but once NDR provided clear direction and consultation I was happy with the final results.
Original Review: Aug. 25, 2017
It's been months and nothing's been settled, I'm being harassed constantly and now I can't even log in. Sincerely, unsatisfied customer. I am currently at the impression that National Debt Relief is a scam. If you wish to contact me for further comment, please do so.
Reviewed Aug. 25, 2017
The agent I spoke with was very helpful. I was confused about my account but she did a great job helping me understand the issue. She also helped me set up the payment I was calling about. She provided amazing customer service. Thank you!
Reviewed Aug. 25, 2017
It has taken a while, but National Debt Relief has always kept me informed on what they are doing. I have had to call them a couple of times and they got right on it. Bill collectors kept calling and calling and sending messages. They put a stop to it immediately. I am grateful for all of their help and look forward to them resolving my other three issues. I would highly recommend them. Their customer service is awesome.
Reviewed Aug. 25, 2017
I had a great talk. Told me all the detail & kept it fast & simple. Also took her time informing about NDR & what service you guys will help provide for me. I would definitely recommend the lady who I had my welcome call, very patient & she has great guiding skills!!!
Reviewed Aug. 25, 2017
Representative was very informative. I'm overwhelmed right now, so I will need some walk through help. It's a lot to absorb. The Representative was very patient, and understanding. She was a little fast but, I understand why. I'm concerned about my credit, credit harassment, and possible underlying things to come.
Reviewed Aug. 25, 2017
Extremely satisfied with your professional support. Thank you once again??? We are very thankful. We will keep our hopes that this is only the beginning of our relationship. With your firm. To help us get with this rough times in our lifes.
Reviewed Aug. 25, 2017
I was pleased with how quickly your specialists got me enrolled in the program although it was almost too quick. They ran through everything so fast, I had a little trouble following along and felt unsure about what I was getting myself into. But now I feel confident about the program.
Reviewed Aug. 25, 2017
After losing my career and a good paying job, I almost lose my mind, I couldn't afford to pay back comfortable the credit cards I owed. Couldn't even afford to pay to file bankruptcy. NDR saved me. My experience was excellent, I am extremely happy with the outcome, I will recommend to anyone in need... Thank you sooo much...
Reviewed Aug. 25, 2017
I went to National Debt Relief service to obtain relief for my credit card debt. The representatives at NDR were kind, considerate, efficient, and competent. NDR provides a great service to its customers - I recommend it to anyone who is facing financial difficulty!
Reviewed Aug. 25, 2017
The representative was open and friendly while we were discussing on the matter with an assistance of video relay service. It went very well. I am totally blessed to be financially assisted by this organization so that I will be debt free within three years and save a LOT of money! I've been suffering by paying too much of money on bank interests for years and here it comes to my complete relief!!! I deserve this! Thank you!!!
Reviewed Aug. 25, 2017
Welcome packet was wonderful and informative! The rep was truly patient and kind. A lot of information, but everything was easy to go thru and understand. Thank You! Yes, I would truly recommend everyone or anybody to call National Debt Relief. They really seem to care about you as a person and really want to help with a solution to your debt problem.
Reviewed Aug. 25, 2017
Thanks for helping me get started to be debt free. Making minimum payments wasn't getting me any closer to becoming debt free and I greatly appreciate the help. It already feels like a huge burden off of me and I just got signed up. l want to thank everyone involved with helping get started.
Reviewed Aug. 25, 2017
All the representatives was super thorough and knowledgeable. They had all the answers to my questions and did their best to get me approved for the program. It was a very easy process. They walked me through the entire thing.
Reviewed Aug. 25, 2017
Would like to hear back on progress. Have only heard back twice in a year. Or even written note on my account and where payments are applied to, have no idea where we are at as far as balance. Thank you.
Reviewed Aug. 25, 2017
Very helpful with my situation. I would highly recommend this company to any of my friends. The people there were very polite and responded back to me right away. I look forward to working with National Debt Relief to eliminate my debt and restore my credit.
Reviewed Aug. 25, 2017
My initial setup with National Debt Relief was fast and efficient. They made me feel at ease with what I was committing to and I felt like they answered all of my questions. I'm hoping that this process will help me get out of the debt faster and cheaper in the long run.
Reviewed Aug. 25, 2017
They have efficient and professional personnel. They clearly outline their program. They are very thorough when they are signing you up for their services. They respond almost immediately to questions. I would recommend NDR to anyone struggling financially. I would encourage people to call and speak to their professional staff.
Reviewed Aug. 25, 2017
My experience with the National Debt Relief Team was extremely positive and uplifting. I was treated with respect and given nothing but courtesy and a wealth of information about the program. I now feel relief and am confident about the team's efforts to help with my debt.
Reviewed Aug. 25, 2017
Your team is doing is really a good job and I am glad I have to pleasure of joining in with you guys and far as your staff great very helpful with everything they offered me. I give a 100% to all your staff. Keep up the good work. Thank you so very much.
Reviewed Aug. 25, 2017
I started the program with National Debt Relief in January and they made my first settlement in August of the same year. This was not a small debt and the settlement was for much less than I expected. So far I have no complaints. Communication is excellent.
Reviewed Aug. 25, 2017
I have had a very positive experience with National Debt Relief thus far. The rep I spoke with was very professional and well spoken. I am glad I made the decision to work with them to resolve my debts. I look forward to finishing the program and becoming debt free!
Reviewed Aug. 25, 2017
I have been lost since I lost my husband and is a very hard decision to make to do something like this. George made me comfortable and was patient with me and took extra time explaining the program and what would follow.
Reviewed Aug. 25, 2017
Just started working with National Debt Relief, and so far this has been a very positive experience. Daniel and Felicia both were very friendly and professional and made the process clear and easy. This was a difficult, as well as emotional decision to make. After completing the initial process, I now feel more comfortable about this decision.
Reviewed Aug. 25, 2017
Excellent! From the first call to the signing of the contract, Patrick ** was very patient with me as I was a little apprehensive to go with the program. He explained my options so I could make my own decision. Thank you.
Reviewed Aug. 25, 2017
Sadly, we did not enter some of our previous debt into the program and we were still fighting paying for it. We have rejoined and we are excited for the debt settlements. We have had a great experience and know that we will not be disappointed. EVERYONE we have worked with has been AMAZING!!!
Reviewed Aug. 25, 2017
I received only the best and most professional service from both of NDR representatives who served me. From beginning to end they answered my questions and were very patient with me. John especially was excellent in not pushing me, but calling me when I asked him to and answering my questions.
Reviewed Aug. 25, 2017
Very professional. Excellent company to work with. Helped with every step of the way. Answered any questions I had. Look forward to working with you and getting debt free. I appreciate your curiosity and professionalism with this situation. Thanks again for all your help!!
Reviewed Aug. 25, 2017
Initial contact - Quick response, thorough questions, professional manner from both individuals who helped me through the process. When I hesitated, it was re-explained so that I could be confident in this decision. Anxious to get welcome packet to be able to change contact information for creditors online. Thank you.
Reviewed Aug. 25, 2017
Very polite. Gave me accurate information on my situation. Brian ** is an asset to your company. Turnaround time excellent to get me started. The whole team was very courteous. I like the ease at which I was walked through the process again at the welcome call.
Reviewed Aug. 25, 2017
With our immediate financial status, this was a very anxious moment for our household. Our representative, Randel ** was very helpful and explained everything great! The process was easy and we were guided every step of the way. I like that a lot of the communication is through email - very convenient.
Reviewed Aug. 25, 2017
So far three of my six debts have been resolved hopefully the rest will be soon. You guys are doing a great job. I'll just be glad when the harassing phone calls are over and everything is taken care of and I should be debt-free in the next 3 years. That will be awesome.
Reviewed Aug. 25, 2017
Updated on account. Agent was very professional and explained things well. They seem very interested in resolving our issues. They are always open to communication and forthright with information. Looking forward to continuing professional business with them as they continue to work on our case.
Reviewed Aug. 25, 2017
Had to change banks and had a short timeframe. They were able to help me out and made sure it went smoothly. They did not want me to feel any stress. They were friendly and professional and I really appreciate the way they made this easy on me.
Reviewed Aug. 25, 2017
This is the best I've made. They are professional and effective. Thanks to the company I will be debt free next year. They have contacted me when a settlement is available. Whenever I have questions they answer it. I don't have to worry about anything.
Reviewed Aug. 25, 2017
I would call every months, sometimes weeks to have an update. I knew of nothing that was going on or even if anything was getting done. I recovered the settlement letter and forwarded it to debt relief. They were in contact with them all this time over a year and a half. Why did I receive the settlement and not debt relief?
Reviewed Aug. 25, 2017
The whole process from start to finish was great. Robert ** as well as the welcome rep were very helpful and answered all questions I had. Very informative on the whole process. I would definitely refer this company to my friends and family.
Reviewed Aug. 25, 2017
At first it was a dream, I was promised nearly 30k debt to be paid off around $15K, and that is divided into 36 months. They settled few smaller cards, split those into payments and in addition of their fees, I was at my max agreed monthly payments. Their response “Want us to work, pay more monthly.” I was paying around $500 each month. What they saved me, I had to pay later in taxes because 1098C forms started coming in, basically considering what I saved as income, but that balance included fees and charges that credit card companies charged while not paying my balance off, so in a long run, I paid a lot more.
I received my first court summons, for a company that I have been requesting Debt Relief to deal with first since it was the highest balance while they were handling small balances. Debt Relief asked me to email a copy of my summons, which I did, never heard from them, called myself, apparently they only received 1 page, and on my “sent” it showed “sent for all”. Now they are offering a lawyer’s letter as a response to summons, which I took because I was desperate, that was $200 extra. Courts were backed up, so I was lucky because Debt Relief did nothing, to save my wages from being garnished, I ended up paying around 10k for a card that was originally 6k, included all fees and charges, plus lawyer’s fees and court fees.
Second summons comes in for second highest balance credit card, same request from Debt Relief, at that point I already knew, unless I raise my monthly payments, they would do nothing, because they want their fees. I could have easily handled my debt alone if I had to pay a grand out of pocket without needing this company. To avoid dealing with a court, I called the other party and settled it myself, and this is when I learned that you don’t even need this company, because the other company is willing to lower you balance and split into monthly payments that work for you without needing to pay fees for a company that absolutely did nothing more than I can.
I ended up canceling Debt Relief, first year they called with some offers, after that I had to call because months passed with not a single even email from them. Their rule is, they will only take a credit card that has at least $500 on it. I ended up adding my smallest card to them, original balance a little over $500. This deal is what made me see of how much they rape you. This is all at the beginning, they sent an email with exciting news that they reached an offer, at that point amount was already at $600, and they agreed to around $300, not bad, but then an offer came in from Debt Relief, payments a little over $90 each month for the next 6 months. That’s more than my original submitted balance to Debt Relief.
FYI they have other names, been around a lot longer, have horrible reviews. They just create new company names, this way they have no trails, and it looks legitimate, until they called me from different numbers linked to other companies. Did I end up walking away with promised 15k settlement for my near to 30k debt? No, I paid probably way over 30k. Remember this, collectors buy your debt for a lot less, and they will settle with you for less than your balance is. When it reaches to lawyers, at that point call them and see what they can offer you, once court is involved, it’s either you pay off your entire balance, or they will go after your savings or income.
There is a saying, “Nothing in life comes for free,” but in moments when you are desperate, thinking is a mess, but there are options out there, and Debt Relief is not one of them, just a parasite that wants to suck money out of you and sell you lies. I’m sure those that have said great thing about them, either fake, or hasn’t received their 1098C yet.
Reviewed Aug. 25, 2017
National Debt Relief saved me a lot of money and paid off one of my credit cards. I would not have been able to do that myself. They called me about another debt to be paid off very soon. I am happy with their services.
Reviewed Aug. 25, 2017
I can see why they are rated the best. In 5 yrs time I was out of a large amount of debt. They were very efficient, professional and responsive. A lot better off now and able to actually plan for retirement. I would recommend them to anyone that is serious about getting out of debt.
Reviewed Aug. 25, 2017
Everyone was very good at working with my busy schedule and making sure I understood the process. Also Calvin gave me peace of mind that I will not regret this program and it will be best for me in the long run. I hesitated doing the program for a while because I didn't think it would be made so easy.
Reviewed Aug. 25, 2017
National Debt Relief has been a great help in eliminating my debt, we are not done yet but I'm confident that National Debt Relief will help me to become debt free. Paying off your debts is a great feeling and is very freeing. I would absolutely recommend National Debt Relief to others.
Reviewed Aug. 25, 2017
When we needed help, we were able to get it with National Debt Relief. We were treated with respect and understanding without any embarrassment. I would recommend National Debt Relief to anyone who feels responsible for their debt but just needs a little help and more time to satisfy their debt.
Reviewed Aug. 25, 2017
It's a little nerve-wracking at first because it can take some months for the credit to start being resolved. However once it is it's such a huge relief to know that everything is being taken care of. To know that there's an end date and all of my credit will be paid off is the best feeling in the world.
Reviewed Aug. 25, 2017
I found the experience was positive, straightforward and what I had expected. The staff are professional and mature and very "public relation type" people. All of my questions were answered in professional and timely fashion. They were courteous and respectful.
Reviewed Aug. 25, 2017
National Debt Relief have been one of the best services that I have used. They diligently negotiated with my creditors and got great discounted amounts. Their customer service is superb. In the last 2 years, they have helped me conquer my dream to be debt free. I am happy with their service.
Reviewed Aug. 25, 2017
I very happy that my debt is gone, the process was easy and effective. I didn't understand a few things on the beginning about the percentages that I was paying, way too much. I feel that needs to be explained in depth with ongoing customers. Whenever I called the customer service was outstanding and always answered any question that I had. Thank you.
Reviewed Aug. 25, 2017
Everyone is so professional and beyond helpful and thorough in everything they do. They make sure you understand every aspect of the process along the way too. Great company to work with and I'm happy I chose them. They make sure that they make you feel great about the process.
Reviewed Aug. 25, 2017
I had past due bills, loans and credit card payments over 10,000.00. This was affecting my ability to buy food, gas and other household and personal needs. I found out about NDR and decided to give it a try. They were very helpful and explained how it works, the length of time, what they expect from me and what they could do to help me. Although it has been over a year NDR has resolved over half of my debts from collectors and has given me real peace of mind knowing it's being taken care of in a well professional manner. I couldn't be more grateful for their services and understanding from the start. I thank them and I know soon all will be resolved and I can make a fresh start with better financial management on my part.
Reviewed Aug. 25, 2017
My experience has been outstanding. All calls were handled professionally and timely. While the initial paperwork was daunting the end result was great. Actually paid off a number of payments early. I haven't charged anything since the start, have only used a debit card.
Reviewed Aug. 25, 2017
I was offered a settlement on one of my credit card accounts that was over a 50% savings, it would have taken 10 or more years to get it paid off any other way. I would recommend you to friends and family. I can't wait to become completely debt free.
Reviewed Aug. 25, 2017
George ** has been working with me on setting up my account, and he could not be more helpful! He is friendly, caring, and makes me feel like he genuinely cares about helping me towards financial freedom. Everyone has been amazingly helpful so far, and I couldn't be happier with my experience.
Reviewed Aug. 25, 2017
So far I have been happy with how open everyone has been for the enrollment period. Look forward to working with more people for this process. All questions that I had in the enrollment period were answered to the best of the ability of the technicians.
Reviewed Aug. 25, 2017
I was in debt by a few thousand and needed the help since the costs of "just making it" was catching up really fast. A friend recommended NDR as a very reputable way of clearing out the debt. I looked them up, made a call and I was on my way. Word of advice, make sure to follow their requests and suggestions and keep a VERY TIGHT BUDGET! The money they request goes to the larger goal of debt clearing, and they can get it done pretty fast! Does your credit rating take a hit? Yes, it’s expected since your clearing a debt, but after a year all that goes back to normal because you are now no longer paying the bare minimum and missing payments from the debts you had for so long. Took me 2 years to complete the program, couldn't be happier now!
Reviewed Aug. 25, 2017
I had a great experience with National Debt Relief. They were a tremendous help to me. I would most definitely recommend them to anyone that needs help. They are always helpful and answered all my questions when I had any.
Reviewed Aug. 25, 2017
I had reached my breaking point with debt, a minimum payment that I could not afford and a balance that never got smaller. With a job loss I found myself behind and desperately needing a way out. Debt Relief was awesome from the moment I spoke to a counselor.
Reviewed Aug. 25, 2017
When talking to representative Jaymes **, I was extremely pleased. Not only was I given thorough information that helped me, he was polite and patient when I had questions. I also received follow up e-mails right away. I am highly satisfied with the company and I am glad to have chosen National Debt Relief as my representatives. During the process the information given helped me to completely understand the process.
Reviewed Aug. 25, 2017
My experience with National Debt Relief was an actual relief. Once I inquired via the website, I received a phone call almost immediately. My representative, Geno **, was both understanding and knowledgeable of how to best serve my needs. I immediately called my friends and recommended the company. I am looking forward to being debt free!!
Reviewed Aug. 25, 2017
When speaking with representative, he was very patient and spent a long time explaining my options and how everything works. He called me back to further assist me and set up follow up appointment to finish my application. Assured me of what I needed to do.
Reviewed Aug. 25, 2017
National Debt Relief has followed through on everything I signed up for. Currently, I am little over half-way through my consolidation period and things have gone relatively smoothly. My only issue/concern have been about communications, which has been fair. The ability to contact them and get a response, at times, had not been ideal. But in the end, my issues were resolved.
Reviewed Aug. 25, 2017
Were very nice and friendly whenever called and knew about my case. Was explained to me my plan of action and notified me along every step of the way until finished. Thank you very much for all the help.
Reviewed Aug. 25, 2017
After procrastinating for a long time, I'm so glad I finally made the call to National Debt Relief. I was treated with the utmost respect by everyone I talked to, and the process to get me out of debt was handled quickly and efficiently. All my questions were answered and I am comfortable with calling back if I have other questions. Thank you, National Debt Relief!
Reviewed Aug. 25, 2017
I was looking to make a purchase for a home so I wanted to clear up some things and my interactions with National Debt Relief went well. I've been in the program since January 1st and I've submitted a whole bunch of items to them. The phone calls from creditors have stopped. NDR got in through two of the accounts. One is completely paid off and I'm currently making payments for the other one now.
My only frustration is that it's taken a long time for certain accounts to close or for negotiations to go through. All they would tell me is that it's a process that they're going through and they are speaking to creditors to see if we can reduce the debt, but I haven't really seen any progression for the last three months now. There have been things paid off, though. Nonetheless, nobody ever cleared the status up for me and I want transparency. Even if it's on a weekly basis, I would want to know exactly what they did for the week to earn their fee. I've paid over $700 to reduce the fee for the Citibank card and that's pretty much it. I don't receive a statement either and I just go online to check. Overall, it’s a long process.
Reviewed Aug. 25, 2017
The services are excellent, they returned my calls or replied email messages within 24 hrs. Customer service staffs are very friendly and explain all in detail. Communication is perfect and updated me with any progress, both email and phone calls.
Reviewed Aug. 25, 2017
Very professional staff and knowledgeable staff. Eric made sure I understood the program and was patient. I am hoping for the best results from the program basing on Eric's explanation. I believe that this is the best option in my situation.
Reviewed Aug. 25, 2017
Every issue has been taken care of quickly and efficiently by polite, friendly, and informative customer service personnel. I feel so relieved by placing them in charge of handling my debt. I can't express how happy I am with them.
Reviewed Aug. 25, 2017
I was a single mom, I had a sick baby and couldn't work. I had good credit (700's) so I applied for a heap of credit cards. By the time I had gotten back to work, I had severe credit card debt. I contacted NDR and suddenly I could breathe again. It was like an immense weight being lifted off of me. It took me almost 2 years to clear my debt and my credit dropped into the 500's. Once out of debt, I had to rebuild my credit score. It took about a year and it is at 727. The best part was that every time I called, a real live person answered the phone and they were unbelievably kind and helpful. I would absolutely recommend this company!
Reviewed Aug. 25, 2017
Today I was lucky to talk to William. He was a great help to me. Sometimes I just need a positive person, to let me know all will be okay. I am having difficulty starting this journey. I have been with these credit card companies for years. Always paid on time.
Reviewed Aug. 25, 2017
I am most happy about the two debts the NDR has resolved for me. I have a concern. I was asked to pay extra money over what I had signed on for originally. One payment of $3100 now and one of $610 next month. I asked if these payments would be part of my agreed upon payment. The answer was "no". I don't understand why I am being asked for substantial additional money over and above my agreed upon amount - and that it is not considered part of the total for the amount I was told at the beginning.
Reviewed Aug. 25, 2017
Everyone that I have talked to and dealt with thus far has made everything very easy and explained everything very well. It seems they are very well trained in their jobs. I also like the fact that a law firm will be involved in dealing with my personal case if need be. Everyone has also been very patient with me and was able to answer all my questions.
Reviewed Aug. 25, 2017
I just began with this program so from then to now I am satisfied. I hope that this would help me with my debt and future problems if any. I am recommending some of my family members to solve some of their debt problems. This program is the best thing that is happening to me in my life right now. Thank you.
Reviewed Aug. 25, 2017
Great speakers- Was told everything about how the program works and what to look for or to do something. The only thing is I did save the agreement but with the strong security on it I can no longer see it. Can you send me another copy? Thank you.
Reviewed Aug. 25, 2017
You guys have been really good and very informative to every questions that I have. Thank you and I look forward with you guys helping me in the future! I have a few more questions and I'm pretty sure that you guys can answer them. I would recommend NDR to almost everyone that I know that is in need of help. Thank you again and hopefully I get to finish my debt a lot quicker!
Reviewed Aug. 25, 2017
Everyone that I talked to was very informative and helpful; they went over everything and asked if I understood the content/if I had any questions. Any questions that I asked I did receive an answer. If anyone that I know needs your services I would recommend your services.
Reviewed Aug. 25, 2017
I was treated like a person with dignity and respect from the first call throughout the whole experience. I still feel a little scared of the companies I owe but I have confidence in the plan that had been set up for me to work.
Reviewed Aug. 25, 2017
I have had a great experience with NDR. They are super compassionate and caring. They have also been fantastic about keeping me up to date on what's happening with my account. I definitely recommend them! From the start I had no doubt that NDR would be a huge help.
Reviewed Aug. 25, 2017
National Debt Relief is very diligent in conveying pertinent information regarding settlements and any additional things they need to move you along in the program. They do a great job at explaining if you're uncertain & stipulations if there are any. Very satisfied customer!
Reviewed Aug. 25, 2017
I was $17,000 in credit card debt. Didn't know what to do. Found National Debt Relief and they assured me they could help and they did! I was able to make payments I could afford and in 2 yrs; I was out of debt. My debt was settled for about 1/2 the original amount. Now I can breathe easy and save money. My life is back on track. Thank you so much.
Reviewed Aug. 25, 2017
Dear National Debt Relief, Thank you for putting my mind at ease by always communicating with me and giving me useful advice. I am really happy for all the settlements that we've been settling so far and certainly looking forward to my debt free day!
Reviewed Aug. 25, 2017
We have been with National Debt Relief for about six months and I have been very satisfied. Having them handle the debts which could not be paid at the time has helped a great deal with my stress level. Hopefully, in time we will be able to increase the amount of monies given to Debt Relief so we will be able to get out of debt sooner. They have been very helpful at keeping us informed of our status and who is being paid.
Reviewed Aug. 25, 2017
Wow...can't thank you enough. I spoke with 2 very helpful and very nice people...easy to understand. Very helpful with my decision. They answered all my questions and very simple to understand. I will be recommending to all my friends and family without a doubt... Thank you!
Reviewed Aug. 25, 2017
So far everything is going well with this company. I just started the process and it was very easy. It almost feels too good to be true but I know I'll be well taken care of and I'm finally glad that I have some sort of solution to my problems. I'm very grateful that you're able to help people like me, when we're all lost and struggling without having to declare bankruptcy.
Reviewed Aug. 25, 2017
One of the best decisions I've ever made. National Debt Relief has given me a second chance. And the customer service is great. They really have your back. And the support is continuous. If you need help with debt please do yourself a favor and contact National Debt Relief.
Reviewed Aug. 25, 2017
Great Service. National Debt Relief made the stressful situation into such an easy process. Customer Service is on point and very attentive. Quick to resolve debt and close accounts. Extremely satisfied with the service. I would recommend this service to anyone.
Reviewed Aug. 25, 2017
Both agents were very friendly and informative of the program. They were straightforward and really seemed to care about my future and my understanding of the process. I hope that the time my husband and I are in the program will continue to be a pleasant one. Thank you for helping our future.
Reviewed Aug. 25, 2017
This program was so easy to apply for and work with. Completely accommodated my needs and helped me to recover my financial stability. Communication is the key. Very happy with this program and highly recommend National Debt Relief to anyone that is trying to get from under multiple high interest creditors.
Reviewed Aug. 25, 2017
I am very thankful in your team's effort and effectiveness in helping me on my debt. Alexa ** was very helpful with a lot of patience. Very informative. Also she was there to listen to me and my thoughts. I really appreciate all the work you folks do. I forgot the name of the person that called me from underwriting, but she was also helpful and I understood all the information given. She also has a lot of patience while speaking with me. It took me a while to start my paperwork and I am very surprised with how patient you folks were, it made me feel like you were really trying to help and I was comfortable speaking with you folks.
As I've heard some other companies are very quick and rushed to a point where you feel like they just want another client under them, whereas with you folks I felt very certain and comfortable. I will definitely recommend you folks to others. Thank you again so much. I feel like I can start over and my lesson is learned from being in debt. I'm glad weird to say but it's like I am able to take a step back and breathe again.
Reviewed Aug. 25, 2017
Gave me all information that I needed. So far very helpful with my questions. Seem to have a lot of support for my journey through this financial mending that I will need at this time. I feel I have hope now in dealing with my debt situation. I appreciate the help of this company. Thank you.
Reviewed Aug. 25, 2017
I am so thrilled to start this journey to financial control. It has been a unruly factor in my life. In just the two hours I have been enrolled. I feel 10 times better. I personally want to thank Andrew ** who helped me through the entire process. Also another young man who help me as well, sadly I don't know his name. They were both very informative, absolutely friendly, and made me feel much better about the whole process. Thanks for helping me through it! Very excited!
Reviewed Aug. 25, 2017
I first reached out to NDR this Spring. They were both professional and helpful throughout the process. In less than six months I am seeing results. Don't put off the call which I did for far too long. National Debt Relief is there to help. I highly recommend them.
Reviewed Aug. 25, 2017
Nikki was very nice and helpful and helped me set this up and then Paul was helpful with the welcome call. They both answered all my question that I had. And I would recommend you to my friend. And I look forward to working with you to help us with our financial services.
Reviewed Aug. 25, 2017
It's been 3 months since I've became a client and the team at National Debt Relief has already reached a settlement with one of my creditors. So far, I am pleased. It's been a huge weight lifted off of your shoulders and I'm finally feeling some relief.
Reviewed Aug. 25, 2017
I decided to get relief help from National Debt Relief because I was thinking about filing bankruptcy. Their team let me know when everything's taken place and everything when they are paying off a pay and stuff. NDR helped me pay off my bills. It's been a very good experience. I haven't had problems or anything with them. I'd recommend National Debt Relief.
Reviewed Aug. 25, 2017
I was self-employed and had a surgery back in August of 2015. I was out of work for three weeks. A week after my surgery, my wife went into labor, and she was out of work for eight weeks. So we were just behind on our payments and all we were paying was late fees and interest every month. We basically couldn't get anything paid. I couldn't make two months of income in a month. And we were borrowing money from our parents to pay rent and seed money for grocery. We were really struggling. I was working sometimes seven days a week just trying to get caught up. I was in construction, so it's just a hit or miss. We literally had a real financial hardship, so we called National Debt Relief.
Working with National Debt Relief has helped us a lot. We've got credit cards paid off and I'm super grateful for that opportunity. I really didn't want to do something like that, but at the same time, I realized that some of those credit cards being behind a month in minimum payment, they would have never gotten paid off. It has really saved us big time. They've relieved a huge burden of stress and anxiety of trying to get everything paid off, and not having to worry every month about paying last month's late fees, and $35 anytime you're late. We were getting four of those a month, so you're never actually paying on your principal. I wouldn’t plan on ever going into debt again.
We pay $215 every other week, and all that goes to an account and pays off our stuff. We’re not worried about paying all the extra interest and the late fees because we end up paying $40,000 for a $5,000 credit card. That's crazy. It's literal insanity when you look at the interest rates, and we'll never do it again. Sometimes we go on the negative because it pulls that money out, and we didn't really have any money in there just because we hadn't got paid yet or haven't finished the job. But we always know when it's going to come and we know how much it's going to come out. It's like we have a mediator and we have someone on our side trying to help us. Being able to have confidence in someone like that and to know that they're for your best interest is a relief. It is such an awesome deal to know that in a year or two, we're not going to have to fight for the next 40 years to pay off some silly credit card.
They maintained really good connections. Anytime that there's enough money that I've put into the little escrow account, they'll call me and then basically ask if I want to make an offer or a settlement, and they’ll always ask my permission before they say yes to anybody. It's been a really easy process. If anyone's in a similar position, where they're doing everything they possibly can and just need help, we definitely would encourage going this route. Everyone at National Debt Relief has been extremely friendly, understanding, and very professional. They're a really great company to work with. They've done everything that they said they're going to do.
Reviewed Aug. 24, 2017
Everyone I have communicated at National Debt Relief have been Great and very Informative. Al ** has been great to work with. I'm really looking forward to being debt free. I will definitely let my friends & family know about the National Debt Relief Team!!! AAA service.
Reviewed Aug. 24, 2017
Through this challenging and highly trying financial time National Debt Relief has very patiently walked me through the many aspects of settling these credit card debts. Frustrations and worries eased as one by one each financial debt settled with their cooperation and patience as National Debt Relief mediated with these creditors. Am very thankful as I can finally breathe as I can see the light at the end of the tunnel. Thankful and very grateful for such immense help and patience was given to me and my family.
Reviewed Aug. 24, 2017
In my experience with National Debt Relief, I think they are pretty awesome. They help you take care of debts that get out of control with a lower payment per month, even if it's only by $100 or so. It obviously ruins your credit, but is so worth it if you feel like you're in over your head. Every time we have talked to them, they have been very helpful and informative about what is going on with our creditors who are still awaiting a settlement. It is a way longer process than I had initially anticipated, but we have about 2 years out of our 3 years left and have a ton of our debt already settled. It feels so good to know that they are working their hardest to help us out!
Reviewed Aug. 24, 2017
I am really pleased with the service I received from both Robin ** and Nicholas **. Originally I was really concerned with this whole process, but they both made things easy to understand and an easy process overall. Thank you for having great customer service!
Reviewed Aug. 24, 2017
Very professional and helpful with all transactions. Thank you National Debt Relief. All questions are answered in a timely manner, and the staff is very friendly and helpful. I have nothing but praise for the negotiating team at National Debt Relief.
Reviewed Aug. 24, 2017
Very helpful. Excellent experience. Rocco made me feel at ease and hopeful. I highly recommend National Debt Relief. Very professional. Everything is explained in details. I have hope and feel relieved that I'm will be out of debt very soon.
Reviewed Aug. 24, 2017
National Debt Relief has provided me with excellent customer service and help during a very difficult time after losing my job. Wouldn't hesitate to recommend them to a friend or family member that might find themselves in a similar situation.
Reviewed Aug. 24, 2017
I don't have any other experience to compare NDR against so my comments are general. The process seems incredibly slow. If any research is needed that is on me, no service is provided. For the most part, collection calls, emails, letters have stopped but one shows up now and then. Just received one today. The debt is reduced steadily but I don't get any information that encourages me (i.e. just 1 more year and you're free!). Perception is, just another LARGE monthly bill that I pay every month that will never end. So, my criticism, I guess, is no personal involvement or encouragement. That would add value to the service.
Reviewed Aug. 24, 2017
They resolved my issue successfully. I made a wonderful choice in selecting this Business for all of my financial debt circumstances and for that I am grateful that someday I will be debt free. They reached out and explained in full details every step they were taking to settle the account appropriately and reassured me that they would stay in contact with me for updates on my account.
Reviewed Aug. 24, 2017
This was the easiest and least stressful experience (and humorous) that I have ever had! Everyone was extremely nice, clear with information, and helpful through the whole process. I finally have peace of mind and don't have to stress any longer!
Reviewed Aug. 24, 2017
They have been extremely easy to work with during my financial difficulties. They really strive to assist you. It's their various resources to explain how each step works - they mail a packet with all the info and template letters to use (if needed) to send to your debt collectors. Highly recommend this service.
Reviewed Aug. 24, 2017
The process was fast and easy. Would definitely recommend to others. Our agent Eric ** was very helpful and patient with us as we decided what to do. His calm demeanor and no pressure pitch sold it. Our welcome call agent was also very good. Thanks National Debt Relief!!!
Reviewed Aug. 24, 2017
I have not heard a single thing about my case!!! What the hell is going on??? Contact me at once! Am I going to have to go to court about these accounts? I am totally freaking out about this! I've had to get medical help!!!
Reviewed Aug. 24, 2017
So far everything has gone smooth. People within the company seem to know the process well, and my wife and I look forward to getting out of debt very soon. Our time frame is 4.4 years but my goal is get this completed in a 2 year period.
Reviewed Aug. 24, 2017
Just not sure how I really feel about this program, feel as if I am paying out and nothing is happening with getting out of debt. I guess maybe I am just expecting things to happen faster than they are. Would like to just have it paid off and out of program.
Reviewed Aug. 24, 2017
The process was very easy and explained very well. I had discussed this process with another company but did not feel comfortable with their program the way it was explained and looked online for the top debt resolution companies. That is where I found National Debt's information and decided to use your services.
Reviewed Aug. 24, 2017
I have had excellent customer service, everything was laid out at the beginning of the process, and there have been no surprises. I have only been in the program for 4 months and already 3 of my creditors have accepted reduced payments and are paid off. Plus, I have more disposable income and this has really helped.
Reviewed Aug. 24, 2017
Everyone throughout the sign on process was very informative and helpful. They helped answer all of my questions and concerns. I felt like a valued client from the first phone call and going forward. I would highly recommend this program to family and friends.
Reviewed Aug. 24, 2017
Allowed me to reduce my monthly payment for three months. Great communication. Always able to answer my questions when I call into the office. I like the notion that debt relief try to meet my needs. I can check anytime on my account website. If I have any question in reference to that particular account. I am able to get an answer to my concern right away.
Reviewed Aug. 24, 2017
I have talked with 2 gentlemen and they could not be any nicer, they were very courteous and made me feel like they really want to help. I really appreciate everyone and thankful I found this company to help me out of the debt I have gotten into. Thank you so much for everything!
Reviewed Aug. 24, 2017
It represent for me a relief a way to put control over my finances and to stop using the plastic as a way to be happy it means to me responsibility. A healthy way of living down to earth thinking in more natural ways to release the stress. The way of living got to be essentially different than visit malls.
Reviewed Aug. 24, 2017
I'm happy with the results thus far. 64% of my debts are resolved. Thank you National Debt Relief. You did a good job solving my debts. Your team is fantastic, reliable and direct to the point. You really save me a lot of interest. You are helping me improved my financial problem.
Reviewed Aug. 24, 2017
Everyone was very helpful, John was professional and friendly. I think that or hope that your company helps people and not just in it to take people's money, because companies are taking advantage or situations that people go through. I don't get this from John.
Reviewed Aug. 24, 2017
I was at the end of my rope. Brad made me feel that I am not the 1st person to be in this position. He explained everything to me and made sure I understood. I feel so much better now. I have told some people at work about NATIONAL DEBT RELIEF, and they were glad to know someone may can help them also. I am glad I called.
Reviewed Aug. 24, 2017
My experience was great. The staff was thorough and took the time needed to answer my questions. They were efficient and got my debt relief application approved in minutes. They were friendly and very helpful. It was a awesome experience. I feel relieved to have National Debt Relief in my corner.
Reviewed Aug. 24, 2017
Professional, friendly & thorough! I truly appreciated the "no pressure" approach, the patience of my representative & his ability to explain the program. I'm already very impressed & trust I will be able to offer more rave reviews once my debt is settled.
Reviewed Aug. 24, 2017
It was a very easy process. Carlos was very helpful. He answered all my questions. He kept me informed. Taking this on is very scary but they made me feel like it was no problem. I would recommend this to someone else who is in debt.
Reviewed Aug. 24, 2017
I am just a few months away from paying off ALL my credit card debt (something I once feared I would never be able to do) and words cannot describe my gratitude! There is no way I could have achieved this by myself. I feel like National Debt Relief is a collection of red-caped superheroes, defending us from the evil credit card companies! Thank you for saving me from a life of debt!
Reviewed Aug. 24, 2017
I was overwhelmed by all the creditors I owed money to. I contacted NDR and they put them altogether and negotiated lower payoffs, so I was able to pay down my debt much quicker. I was sinking, and now I'm nearly debt free. My credit score has steadily climbed as the debt went down. I highly recommend NDR.
Reviewed Aug. 24, 2017
Overall I really enjoyed my experience and everyone was really helpful. My only complaint is that I thought afterwards there would be a little more help to get my credit score back up. Other than that it was great overall. If I added anything I'd say that the help afterwards would be great for the overall experience.
Reviewed Aug. 24, 2017
They are very professional, extremely helpful, very supportive along with being easy to work with regarding the entire program. Additionally they are very transparent about their program which brought ease to my life regarding my debt and the relief that they will provide.
Reviewed Aug. 24, 2017
I had a very excellent experience with National Debt Relief. Everyone was helpful and kind. They explained everything that was going to happen and helped with answering all my questions. They emailed me everything I needed and instructions on how and what to answer and fill out.
Reviewed Aug. 24, 2017
This was a very bad experience. The first individual I spoke with who "sold" the program was not informative, did not explain the process, just started asking me for info and to email various documents, then emailing some back to me to electronically sign and send back. I felt like I was being handled by a used car salesman. If you decide to use this company, ask lots of questions, don't send or sign anything until you are satisfied you know what you're getting. Most importantly he couldn't/wouldn't tell me how much my monthly payments would be. Didn't find that out until the deal was done.
Reviewed Aug. 24, 2017
I love the customer service and online experience offered. And the great easy Payment plans that are set up and the customer service that is always available to me and fast and secure!! The Representatives are always knowledgable and reassuring of the comfortable and stress free services and always offer and ask if I have more Questions and Concerns??
Reviewed Aug. 24, 2017
I loved working with this company. They had great customer service and were very knowledgeable. They were so professional and never made me feel less than as a person. You always got to speak to a real person who was friendly and kind. I would recommend them to anyone. Thank you for making an uncomfortable situation comfortable.
Reviewed Aug. 24, 2017
They explained everything in detail so that I was able to understand all the questions. They were very helpful and courteous. They are helping me become debt free, so I can finally start taking a step to improve my financial futures.
Reviewed Aug. 24, 2017
Very pleased so far. But we're not done yet. They have been really great as far as keeping in touch and explaining the whole process. And it's going a lot faster than I expected it too. I gave them 3 stars because I am not yet sure how it all ends...
Reviewed Aug. 24, 2017
I received a call that there was a update on my account, great news but a little confusing on the details. The person I spoke with went over the details until I was confident in understanding and changed a few things to accommodate my budget. Love the way they always make me feel like it will be okay.
Reviewed Aug. 24, 2017
Tee ** was very descriptive and I didn't have to ask many questions in order to understand what the program offered. I was walked through the whole process in a timely manner and I felt like a priority instead of most companies who seem to not want to help their customers! This was a great experience.
Reviewed Aug. 24, 2017
The experience I had with National Debt Relief was, for the most part, a positive one. Everyone I spoke with left me feeling that this was a positive move to aide my family going through sickness and unemployment. Bill collectors stopped calling as Nation Debt Relief took care of everything. I was also kept up to date the status of negotiations in a timely manner. The only complaint I have is the unclear discussion concerning taxes. The amount that was forgiven was handled as income and this left an expected surprise during tax season. This information should be made clear from the beginning of the relationship. Individuals agree to make a set payment each month to have funds available to pay debtors the negotiated amount. This does not leave much negotiation room for taxes that may be due.
Reviewed Aug. 24, 2017
I am glad I called National Debt Relief. It was an excellent choice to use National Debt Relief for servicing my financial needs. It was fast and easy. They made it easy for me. I recommend National Debt Relief to service your financial needs too.
Reviewed Aug. 24, 2017
Very satisfied. Polite and courteous. They spent a lot of time explaining the program and answering my questions. I appreciate the fact that they spoke in English and that I did not have an accent or language barrier. I will recommend this program to others.
Reviewed Aug. 24, 2017
What a quick and easy process. Definitely will recommend you guys to friends and family. We look forward to your help and assistance. Being able to reduce our monthly obligations by more than half is a god send, we look forward to being debt.
Reviewed Aug. 24, 2017
I appreciated the manner in which the program is completely transparent. I also appreciated the respect and dignity that was given to me from Wilson and his team. Finally, I have all the tools at my disposal to be completely debt at the end of program completion which gives my family the type freedom needed to be healthy and enjoy our lives. Thank You!
Reviewed Aug. 24, 2017
There is a very able staff with easy to understand functions and agreements connected to resolving my debt problem. With the growing rise of basic living expenses there is a need to be able to find a way to make living on a fixed income a little better than it was given the companies out to get you with high interest etc.
Reviewed Aug. 24, 2017
I heard nothing but very good information from other people about you guys. Thank you so much for your help. I will let others friends and family about this program and I am very happy and pleased with the person I talk about this program. I know some people that need help. Thank you.
Reviewed Aug. 24, 2017
NDR has been able to negotiate on my debt that will result in me saving thousands of dollars. My only complaint is that I have to make additional payments in order for the settlement to be approved which will make things difficult for a while, but in the long run it's worth it!
Reviewed Aug. 24, 2017
Very informative and knowledgeable about the service being offered. Will walk you through every step and makes sure you understand everything. All the documents, welcome packages, fees and how the programs work was well explained in detailed. Any questions arise are welcomed and answered confidently. I would definitely refer it to my friends and family who might someday will need a help like I did.
Reviewed Aug. 24, 2017
Anthony was exceptional about explaining everything to us!! Many thanks for your patience and service. The welcome gentleman that called this morning was not very friendly but he was pleasant (guess they do this so much, so I guess that's why). I'm so excited to be enrolled in this program so we can see the light from not paying all that interest. Thank you National Debt Relief for all your assistance!!!
Reviewed Aug. 24, 2017
Both Brandy and Evelyn did a thorough and completely understandable review/walkthrough of the whole process. They were very patient and understanding, easy to understand and a pleasure to work with. I hope the rest of the process is as easy to get through as was the initial set up.
Reviewed Aug. 24, 2017
I have only been with company a few months. I only wish they contacted creditors all right away to hopefully stop all the calls and threats. I think you are very friendly and helpful. I've been very satisfied so far.
Reviewed Aug. 24, 2017
A very professional staff, it has only been three to four months since I decided to consolidate my credits cards but it has been very difficult receiving phone calls but little by little things are resolving; patience is a virtue!!! Thank you!!!
Reviewed Aug. 24, 2017
My experience with National Debt Relief was phenomenal. I didn't expect to find myself in so much debt but worst didn't think I would get to this point of becoming debt free, especially in such short period of time. Interestingly, I was very skeptical about trusting this company with my information, and doubt that they could truly fulfill the promises put forward. However, so far I am a satisfied customer, and I would definitely recommend National Debt Relief to anyone who desires to become debt free. As for the employees they are always so professional, polite and willing to address any questions and concerns that I had. This was truly a blessing and an amazing experience that I will always be thankful for.
Reviewed Aug. 24, 2017
Process was very well done. Quick but not hurried making sure that I understood completely the entire process. Claudeen was a pleasure to deal with and answered all my questions to my complete satisfaction. If anyone was in my situation I would recommend your service to them.
Reviewed Aug. 24, 2017
I got into a car accident then I got behind on my bills. They have helped me settle my debts and have been helping me get my life back on track. I am living stress free and having more time with my family because of National Debt Relief. Their customer is amazing and is there when I need them. Thank you for being an amazing company and helping me get my life back on track.
Reviewed Aug. 24, 2017
I couldn't be happier. Took a little work to get started but Highly Recommend! In 3 yrs I will be debt free! I had thought I would never get myself out but now things look hopeful. The more I tried to dig myself out the worst it got for me. Thank you National Debt Relief. Couldn't be doing it without you!
Reviewed Aug. 24, 2017
I would have never been able to recover from my credit card debit without them! They are true life savers. Worked with me, stopped the creditor calls, checked in to make sure everything was going smoothly and got me back on my feet. I was going nowhere fast until they helped me.
Reviewed Aug. 24, 2017
I've had a positive experience dealing with Brian ** and Jonathan **. Both were very knowledgeable and made everything easy to understand. When I needed more time to rethink going forward Brian never high pressured me. I hope that the negotiations go as smoothly.
Reviewed Aug. 24, 2017
I have had no issues with National Debt Relief. The customer service is great and I have found all representatives very helpful and friendly. I have appreciated the support I have received in the past couple of years and feel confident that my debt is being managed and addressed efficiently.
Reviewed Aug. 24, 2017
Amazing experience! So happy to be Debt free thank to this wonderful program with 5 stars professional team. 1- Great Customer Services 2- Very Professional My worries are gone after two years and eight months in the program, definitely I'll recommend it. Thank you very much DRP.
Reviewed Aug. 24, 2017
I was able to take money back from my account, as it was promised when I needed my funds when I stopped working. I was later able to put it all back with even more, once I was financially stable again. I continue to work on completing my program and being debt-free.
Reviewed Aug. 24, 2017
I have had no really bad experience to date. Now that I have been enrolled for a few months things are starting to move and settlement are coming in and moving toward eliminating the debt. Everyone to date has been very helpful.
Reviewed Aug. 24, 2017
Accurate, compassionate, concise service. Both Initial representative and welcome call representative were friendly and knowledgeable. Information was clearly stated and the process of getting signed up hassle free. I would recommend this service! I am excited to become debt free in the next few years. Freedom!
Reviewed Aug. 24, 2017
NDR has been very helpful so far. I have had one of my debts settled. I am still working with NDR on my remaining debts. They have presented as compassionate and professional. I am waiting for another account to be settled. It is comforting to have the legal protection through NDR.
Reviewed Aug. 24, 2017
Debt relief got me my life back by settling great deals with my creditors! They were able to get my payment down and for less monies owed. My credit is finally getting back on track. I would highly recommend debt consolidators to anyone who is out of options.
Reviewed Aug. 24, 2017
Realistically National Debt Relief formula works. However there is very little wiggle room in their formula. When I have called their service line I rarely if ever get helpful answers to my questions. It feels like they are reading a script to answer any questions that I have. If they do not have an appropriate "script" to answer the question then I get an answer like, "I can't see the notes on your account so I can't help you." If you are looking for a "partner" to be beside you to relieve your debt, National Debt Relief does not fit that bill.
Keep in mind that the fees you are charged are based on the amount of the debt before they negotiate a payoff amount. If you add the fees on top of the negotiated payoff your savings may not be significant. To illustrate, I had one credit card balance of roughly $13K, that National Debt Relief helped with. Once the fees were added to the negotiated settlement, I ended up saving less than one hundred dollars. For someone trying to get out of debt this is not a huge benefit. If you like their formula to relieve your debt and just want to get rid of your debt without trying to understand the process, National Debt Relief might be a good choice.
Reviewed Aug. 24, 2017
I worked with Alan **. Alan was precise and professional. I am happy with the arrangement that has been provided for me by NDR. While there are some negative impacts, they outweigh, by far, the black hole I was digging. I have a light at the end of my tunnel and a goal I can work towards. Thank you from the bottom of my bank account.
Reviewed Aug. 24, 2017
Has give me some piece of relief over my debts. The customer service has been so helpful. I am glad they were knowledgeable and experienced. I would recommend this service to anyone needing debt relief. The applying process was easy and quick. I am satisfied with their company.
Reviewed Aug. 24, 2017
The 2 representatives, Lee and Michael, I spoke with were helpful and supportive. This was a difficult decision but they were reassuring and kind. I am ready to be out of debt. I was without hope but National Debt Relief has returned that hope to me.
Reviewed Aug. 24, 2017
Wish I would have known earlier about this service. They have great communication and saved us a lot of money. Since completion our credit scores have rocketed. Easy to apply. Stopped all collection phone calls. Everything is online and available for observation.
Reviewed Aug. 24, 2017
We made a decision that we needed help and National Debt Relief is reputable and Better Business approved, so we made the call and so far the process has been smooth and the staff have explained everything to us and we feel confident in our decision to go with National Debt Relief to get our finances back on track.
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