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National Debt Relief Reviews

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Edited by: Amanda Futrell
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About National Debt Relief

National Debt Relief is one of the largest debt settlement companies in the U.S. Founded in 2009, National Debt Relief negotiates with creditors to reduce how much you owe on unsecured debts such as credit cards, personal loans, medical bills, private student loans and collections. It offers personalized plans to help you resolve debt, along with support from dedicated debt specialists.

Pros
  • Free consultation with debt coach
  • Free debt relief quote
  • Numerous accreditations
  • Professional and responsive customer support
  • Easy enrollment process
Cons
  • Fees can reduce overall savings
  • Not available in all states

National Debt Relief Reviews

Over 50k reviews since 2016

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    Page 250 Reviews 49435 - 49635
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    Staff

    Reviewed Aug. 28, 2017

    Misleading at best. I reached out to NDR preemptively to any negative financial impact due to a job layoff. The handling one creditor at a time doesn't make sense, as well as the not negotiating unless adequate funds are available. I was given contradictory information depending on the representative. I suggest that NDR does reach out to the client's creditors to at least acknowledge the fact NDR's services are being used. I have decided to handle my creditors myself... even though irreparable damage has been done. My recommendation, find another non-profit debt relief company that specializes in consolidation of debt instead of the one at a time game NDR plays.

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    Reviewed Aug. 28, 2017

    Regarding the settlement on my final creditor, the same exact offer was proposed to me up to 6 separate times. Along with the same settlement offer, a request for additional contributions of money to meet the proposed offer. I do not have "extra" money, which was verbally and written in a notification multiple times. I entered into this program to help eliminate the debt, if I had "extra money" I could have paid the creditors off myself.

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    PriceStaff

    Reviewed Aug. 28, 2017

    National Debt Relief is a very good company. They have helped me lower my debt and pay off my high interest credit cards for a lot less than what I would pay if I tried to pay them off myself. Thank you National Debt Relief. You are a great help!

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    Staff

    Reviewed Aug. 28, 2017

    So far so good... They have been real helpful, I love that they let you know when you are about to pay off a debt settlement. I also like the idea of having a date that I will be debt free. I would definitely recommend Debt Relief to anyone having problems with paying their overwhelming debt off.

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    Customer ServiceStaffTransparency

    Reviewed Aug. 28, 2017

    I was very please with the speedy response to my debt question and with the help getting started to clear my debt. I was never judged by my history of debt. Thanks again for the help. The staff was caring and understanding. I would recommend National Debt to anyone needing debt resolution.

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    Staff

    Reviewed Aug. 28, 2017

    The case workers at NDR were very helpful and understanding. They helped me get back on my feet after I went into debt helping my mother pay her bills. They celebrated with me when that last payment was made. My credit didn't take a huge hit and it is now recovering slowly! I would definitely recommend NDR!

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    StaffProcess

    Reviewed Aug. 28, 2017

    Very professional and took the stress away by dealing with annoying creditors, 1 1/2 years into the program, I am very satisfied with NDR's services. I would recommend their services, to others experiencing, financial problems from credit card debt.

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    Transparency

    Reviewed Aug. 28, 2017

    After not anticipating being unemployed for so long I needed help. National Debt Relief was able to give me that help and work with me when I desperately needed it. Everything was explained to me very simply and clearly. There is always help available for me if I ever need it regarding my accounts.

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    Staff

    Reviewed Aug. 28, 2017

    NDR was very detail-oriented in alleviating debt problems. I would recommend them to anyone with financial issues. They were very helpful and dependable when it came to assisting in my personal debt problems. One member in particular at NDR help me a lot, Mr. Johnathan **. Thanks!

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    Customer Service

    Reviewed Aug. 28, 2017

    National Debt Relief has helped me relieve the stress of credit card obligations. I had to have a surgery and miss work for 10 months. By the time I went back to work my credit card debt was almost $25,000. I called expecting to be turned away. One phone call was all it took to take away the burden of $25,000.

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    Customer ServiceStaffProcess

    Reviewed Aug. 28, 2017

    All customer service individuals have been extremely easy and helpful to work with. They have all helped me understand the whole process. All procedures were easy to understand and no matter what the issue or question I had, they were very pleasant and easy to work with.

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    Customer Service

    Reviewed Aug. 28, 2017

    Please use my main email address ** for all future communications. The current email address being used is only for my work email. I'm still receiving phone calls, emails and mail from companies looking to get payments. How much longer is it going to take for settlements to be reached with these companies?

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    Customer ServiceStaff

    Reviewed Aug. 28, 2017

    The beginning of the process I had a lot of help understanding the terms and conditions. I was able to ask as many questions as I needed in order to feel comfortable. So far, I haven't had any settled debts which is unfortunate but it's still early. My biggest concern is now that I'm all set up, it's hard for me to get any response from NDR. The original person that helped me responds quickly, but doesn't always give enough info or will call me really late in the evening. I wish there was some way I could view the progress or status of the negotiations.

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    Staff

    Reviewed Aug. 28, 2017

    So far so good with National Debt Relief. They have helped me settle debt for two of my 5 creditors I enrolled. I have been with them close to a year I believe. The only downside is the fees associated. I had accumulated close to $2,000 in my account with them and when they settled one creditor they took their "fee" right away which ended up being $1,400 so I was only left with a few hundred to make my first modified payment. The fees add up fast. Other than that it is very helpful for someone who doesn't know how to go about resolving debt on their own!

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    Reviewed Aug. 28, 2017

    You took more money than the debts I owed. You lumped payments together so I couldn't afford them. You owed me money when I ended our "relationship" and never reimbursed me. All in all, a terrible experience and a huge mistake on my part.

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    Process

    Reviewed Aug. 28, 2017

    I saw results within 3 months of enrolling in the program. I had cards enrolled in the program and I already have three settlements. I find them to be responsive and I never had to guess whether they were working in my interest! I would highly recommend their service.

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    Customer ServiceStaff

    Reviewed Aug. 28, 2017

    NDR saved me thousands of dollars and years of debt. I started to speak with them just as we were on the brink of being in over our heads and they started working with me right away. Everyone I spoke to was polite and readily had my information accessible.

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    StaffProcess

    Reviewed Aug. 28, 2017

    Program was great. Reduced debts down a lot. Would recommend if having issues paying back debt with just minimum payments. Always friendly service and ready to help. Finished program earlier than planned with minimal impact to credit score. Good company to work with.

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    Customer ServiceStaff

    Reviewed Aug. 28, 2017

    Any time I need to call in everyone is very friendly, helpful and thorough. They have really worked to help me reduce my debt in a timely manner. I paid the extra for the legal support and was told I would probably never need it. Well, I did and they replied right away! A lawyer got in touch with me, with the creditor, kept me informed and reached a settlement on that account all within a matter of days. It's tough to see your credit score decline further, but it's good to know that the debt will be gone and then you can rebuild it, instead of living with the debt AND bad credit for years!

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    Staff

    Reviewed Aug. 28, 2017

    Good experience with first person I spoke to and haven't had any issues so far. Hopeful that I will be completely satisfied with becoming debt free in the timeframe allotted for me and my situation. Thank you National Debt Relief for all our help.

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    Staff

    Reviewed Aug. 28, 2017

    Company is easy to work with. Representatives are kind and helpful. Easy to get a hold of someone as needed. They provide updated information on my accounts which is great! Looking forward to a continued positive working experience with National Debt Relief.

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    Staff

    Reviewed Aug. 28, 2017

    National Debt Relief was great to work with. They answered all of our questions and concerns in. They helped us solve all of our debt problems with no hassle to us. If you are over your head in debt, I would highly recommend that you give National Debt Relief a chance.

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    PriceStaff

    Reviewed Aug. 28, 2017

    After having my identity stolen, my credit was destroyed, making it impossible for me to consolidate loans, and refinance my mortgage, as planned after graduating college. This put me into a financial hardship. Then, I took on custody of a family member when he was 3 days old, putting me out of work for 2 months without pay, putting me into even more of a financial hardship. National Debt Relief has helped me settle many accounts, wiping out late fees and interest charges. Couldn't be happier with the help they have given me so far and would definitely recommend them.

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    PriceProcess

    Reviewed Aug. 28, 2017

    Was not explained all the cost expenses that National Debt Relief was going to charge. Not any savings over. Just paying them off myself. Left program and negotiated with my creditors and actually saved money and satisfied my creditors. Would not refer National Debt Relief to anyone. Especially since they fail to make sure you are aware of just how they are going to charge for their services.

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    Reviewed Aug. 28, 2017

    Going through National Debt Relief has been one of the best experiences I've had. You guys make it so much easier. Thank you for taking the stress out of life kicking us while we are down. Great customer support! Wouldn't want to go through any other program.

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    Customer ServicePriceProcessTransparency

    Reviewed Aug. 28, 2017

    My initial experience with NDR was amazing. They were very prompt in getting me signed up and getting my paperwork. It looked like they would ultimately save me around 25% of my debt which was exciting! When my first settlement offer came through, they contacted me and we approved it. They sent the funds to the creditor. Apparently, the funds were returned to the escrow account, and we didn't know it. All mail was going to NDR (as it was supposed to). It then canceled the settlement. I called to check a couple of months later and then started investigating with the creditor. Neither company would accept fault. Ultimately it cost me about $4,000-$5,000 extra to settle which nullified all my savings except maybe on interest. So... that sucked. They also did a very poor job of explaining what the completion process would be, so I had no idea how much money I would actually pay into escrow even after I paid off my settlements.

    Pros: It forced me buckle down and get out of debt sooner (yay!). I probably saved a few hundred dollars in interest. Initial customer service was great, too! Cons: Their communication during settlements was terrible, and it didn't save me any money on the principal. They were very unclear about the process for paying things off early and "graduating." Takeaway: I'm not upset I consolidated my debt because it forced me to budget myself into higher monthly payments and get done sooner. But I highly advise anyone who does it to ask a LOT of questions and closely monitor all of your accounts even if you're not making the payments on them - because clearly, they aren't actually watching them. The consolidation worked, but not nearly as smoothly (or cheaply) as I'd like.

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    Staff

    Reviewed Aug. 28, 2017

    My husband and I collaborated our credit cards and realized our monthly payments were not making a single dent! We looked into consolidation with hesitation but boy oh boy. It was by far the best decision we made. National Debt save us. Their staff and program are top notch!!! Thank you National, we are def 'relieved'.

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    StaffProcess

    Reviewed Aug. 28, 2017

    My experience was great with Debt Relief. I was stressed out and I wanted to resolve my debt, I contacted National Debt Relief and they encourage me and help me beyond more than what I expected. I highly recommend this program before turning to the alternative. National Debt Relief resolved over 90% of my debt as promise. Thank you so much for your assistance and expertise in resolving credit card debts.

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    Staff

    Reviewed Aug. 28, 2017

    I'm so satisfied with National Debt Relief. They have help with some of my debts that I have, and I'm so close to finished with my debts, thanks to them. They work so hard to help you out with your problems. Any questions that you might have they will answered you and they will make you understand perfectly.

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    Customer ServiceTransparency

    Reviewed Aug. 28, 2017

    I love this company. They are always on top with their communication. They inform me when there has been a settlement agreement. Love them. I would recommend them to anyone with debt problems, they will work with you! Thanks a lot guys, forever a customer!

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    StaffProcess

    Reviewed Aug. 28, 2017

    Making the decision to use a debt relief program was extremely difficult. We are currently in process with the National Debt Relief program and have four years to go until our debt is paid off. With the kindness and reassurance thus far in our process, the people have been very helpful.

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    Customer ServiceStaff

    Reviewed Aug. 28, 2017

    I placed a call to National Debt Relief and wasn't sure how it worked or what to expect. Once I got the return call from Ms. Elizabeth she talked with me and explained it in terms I could understand. She answered all of my questions and did not make me feel pressured into making a decision right away. She let me take my time to look over all the information we talked about before contacting me again to see what I had decided to do. I am looking forward to working with her and the team to become debt free!

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    Staff

    Reviewed Aug. 28, 2017

    In viewing advertising with respect to several debt relief companies, National Debt Relief, and in conjunction with reviews appearing on the Consumer Affairs website, as the preeminent force behind ethical, expeditious 'no nonsense' debt solution. Based on the enormity of their 'task' I was taken aback by the courteous, thorough consultative process as well as the ease with which I signed over my obligations to the expertise of NDR. All dealings with this company have thus far been superior!

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    Reviewed Aug. 28, 2017

    So far so good. About 3/4 out of debt. Only bad thing is I did get a 1099 from one creditor for the amount they discounted and had to pay taxes on this, you also do get a negative report on the credit report marked as discharged. How long that remains on report not sure.

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    Customer ServiceStaff

    Reviewed Aug. 28, 2017

    The response time and availability to help is excellent. All my concerns and issues are resolved promptly. I was able to find a reasonable solution to pay my debts.

    If I had not known about Debt Relief I would have been bankrupt and unable to afford my living expenses. Thanks for the great service and solutions.

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    Customer ServiceProcess

    Reviewed Aug. 28, 2017

    My overall experience with National Debt relief was great. Their customer service was great too! I do wish that I got some kind of letter confirming when I was done with the program, however. They kept well informed on the progress of my account and what credit card was paid off.

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    Staff

    Reviewed Aug. 28, 2017

    At first, I did not think they could help me. I also did not trust using a service like this. I was wrong! National Debt Relief has done everything they said they would. They are very understanding and courteous. I would recommend them to anyone in need of their service.

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    StaffProcess

    Reviewed Aug. 28, 2017

    They were very helpful. The process went very smoothly. I would highly recommend their service to a friend or a family member that has struggled with debt. I'm looking forward to getting out of debt within the three years that has been discussed.

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    Staff

    Reviewed Aug. 28, 2017

    Deciding to consolidate my debt with National Debt Relief was the BEST decision I ever made!! My debt was paid off much quicker than anticipated! My Credit Score has improved so much. National Debt Relief has the most professional, friendly and helpful staff. I would recommend this company to everyone!!!

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    Customer ServiceStaff

    Reviewed Aug. 28, 2017

    They helped me so much! I never thought I would be able to pay off all of my debt and start saving money. I was a year behind on all my credit card payments and I was able to pay off fifteen thousand dollars in just two years with their help. They worked with my collector to stop the calls and to knock my debt almost in half. Then found payments that worked the best for Me! My credit score has been improving ever since. I loved National Debt Relief.

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    Staff

    Reviewed Aug. 28, 2017

    Everyone I spoke with was very helpful. They give me a sense of relief in such a difficult time and I can't wait for the light at the end of the tunnel. I am just starting out on my relief journey but so far they have been great to work with. I hope everything keeps going as planned.

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    Reviewed Aug. 28, 2017

    My experience was good with National Debt Relief. They gave me information as it was presented and they negotiated with my creditors and I am very satisfied. I would recommend this company to anyone who is struggling with credit card debt.

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    Customer Service

    Reviewed Aug. 28, 2017

    They help get out of debt lower my debt. Amazing! I would recommend this anyone who is thinking of doing bankruptcy before to do this! The people manage my payments and stay communication with the debtors! Now I am debt free!!

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    StaffProcessTransparency

    Reviewed Aug. 28, 2017

    I dealt with Ely **, and he was courteous and professional. He explained everything in detail and made sure I understood the entire process, and did not make me feel uncomfortable about the financial situation I was in. I would recommend to anyone needing debt relief.

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    Reviewed Aug. 28, 2017

    National Debt Relief has provided me with the opportunity to regain control of my life. The personalized assistance you receive that is completely absent of judgment or shame is such a refreshing change after trying to deal with creditors on your own. The best part of NDR so far has been the fact that I can provide creditors with their contact information so they stop calling me every day. The effect this has had on my mental health and well-being cannot be understated. Although I am still early in the program, I am confident that once NDR starts settling with my creditors, my credit score and financial stability will improve drastically.

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    Reviewed Aug. 28, 2017

    I had a pretty good experience with National Debt Relief. I would have preferred to have an actual person I could contact throughout my process versus calling a 1-800 hotline when I had questions. Other than that my experience was great. Thank you.

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    Reviewed Aug. 28, 2017

    Helped out a lot. My issue is with the process to hold a payment or change accounts. I accrued penalties from my bank because I was unable to hold or delay payment in a timely manner. In the end I did get out of debt.

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    StaffProcess

    Reviewed Aug. 28, 2017

    I was skeptical about using a debt relief service at first but I am glad I did. The entire process has been remarkably stress free. The staff does a fantastic job keeping you in the loop every step of the way and are willing to work with almost any situation you throw at them. I would highly recommend their services to anyone with debt issues.

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    Reviewed Aug. 28, 2017

    I have accounts not behind but the start up time needed to communicate with merchants has caused me to be one or two months behind. My credit score dropped at least 75 points. I knew there would be a decreased but I expected faster results.

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    Reviewed Aug. 28, 2017

    So far I'm grateful for the National Debt Relief on helping with my debt and moving forward. Don't have to worry about debt anymore. Just worry about paying one thing. Just taking it one day at a time. Thank you National Debt Relief for helping me in this experience.

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    Process

    Reviewed Aug. 28, 2017

    Excellent treatment at the start of my program. I am excited to see what will happen when I can start handling my debt relief. I appreciate the support I have had. I do not have anything else to say as I just started!

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    Customer Service

    Reviewed Aug. 28, 2017

    I've only been a member for a couple of months. No action yet! So when there is some action taken at that time I will have more to say. Thank you!! They have been taken on time. I still get a lot of phone calls from the creditors, so that's a bad thing.

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    StaffProcessTransparency

    Reviewed Aug. 28, 2017

    National Debt Relief helped me to pay off my debt for less than was estimated in the beginning of the process and several months sooner than expected as well. The representatives that I worked with were honest, up-front and most helpful to explain their process thoroughly, answering my questions effectively and with the utmost respect, never condescending, and always with patience and compassion. I highly recommend their services to anyone needing to pay off their outstanding debt.

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    Staff

    Reviewed Aug. 28, 2017

    Yes I would recommend this service to anyone. They are very prompt and helpful. Answer any questions you may have. I'm very satisfied with the National Debt Relief staff. Anthony ** has been very helpful, he's knowledgeable and shows concern for my hardship. I look forward to him assisting me with my process.

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    StaffTransparency

    Reviewed Aug. 28, 2017

    Everyone was so easy to speak with & very helpful. Also very informative and explained everything pretty well. So far so good. Thanks for everything & I'll let you know how well in 3 years after we're done with all the payments & settlements.

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    Customer ServiceStaff

    Reviewed Aug. 28, 2017

    Attentive to my needs; as the customer service representative promptly develop a debt-relief program to fit my needs and budget. Company followed up and answered all my questions promptly. Now, I just looking forward to having total resolution on my accounts!

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    Process

    Reviewed Aug. 28, 2017

    I was in about $12,000 in debt. A single mother without an ounce of help. The credit card bills were more than my rent. I came across National Debt Relief and I am so glad that I did! I am now 100% debt free! I also completed the program a year sooner than estimated! I would recommend to anyone in need!

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    StaffTransparency

    Reviewed Aug. 28, 2017

    Everything was explained so there were no surprises. Everyone I spoke to along the way was very nice and courteous and made sure I understood what was happening, they also made sure they answered all my questions and never tried to rush me.

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    StaffProcessTransparency

    Reviewed Aug. 28, 2017

    Agent was informative, courteous and helpful. Information was easy to understand and correct. Once process began, application was handled easily, recommendation was fully explained and all questions were answered fully. Follow up after initial application completed was timely and agent "Wilson" was awesome to work with.

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    Customer ServiceStaff

    Reviewed Aug. 28, 2017

    Only been with the company for a month. But they were very helpful in arrangements to pay down debt. They were easy to contact if I had questions. Responded back quickly to emails. I would definitely recommend to anyone needing help with debts.

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    Customer Service

    Reviewed Aug. 28, 2017

    I had a great, quick, and easy time setting up services with NDR. The level of customer service was unexpected as it is hard to find companies who value it these days. Go with NDR!! You won't regret it! Help yourself today and get out of debt sooner!

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    StaffProcess

    Reviewed Aug. 28, 2017

    My experience so far has been great. The person I worked with at the start was very helpful. The welcome team was also very helpful and I look forward to moving through this program quickly. I just started the program and am waiting for the negotiations to begin.

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    Staff

    Reviewed Aug. 28, 2017

    The service is so helpful! They got my debt paid off in no time! First it felt like it's forever but in only three years and they got everything to help me to eliminate debt. Can't done this without them! Thanks!

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    Reviewed Aug. 28, 2017

    I've been in the program for a couple of months and haven't heard anything from National Debt Relief. The only that's happening is debt collectors are hounding me even more than before. I would like to know that they have at least reached out to my creditors...

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    Reviewed Aug. 28, 2017

    Due to some medical bills and making poor choices on a refinance we got behind and stretched so thin we had to do something. Bankruptcy was not an option for us because we wanted to repay all that we could. We entered the DR program and their help navigating the creditors was indispensable. We are now a year out of the program and our credit is impeccable. We are financially stable and able to save money.

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    Customer Service

    Reviewed Aug. 28, 2017

    When I first considered debt relief, I was concerned about "shady dealings" with companies who were aggressively marketing their services to me. After much research, I decided to go ahead and give it a shot with National Debt Relief. Needless to say, I was skeptical. After 3 years, I'm now 6 payments away from being debt-free. National Debt Relief far exceeded my expectations in terms of both the results achieved and the customer service. Timelines do vary, and I don't know if my timeline was longer or shorter than most... but the end result is a total win-win!

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    Customer ServiceStaff

    Reviewed Aug. 28, 2017

    So far so good. I only been with them for two months, but so far very professional, very thorough, always answer my questions and always there and very knowledgeable and very informative. I would highly recommend this company to my friends and family.

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    Customer ServiceStaffProcess

    Reviewed Aug. 28, 2017

    From the beginning my consultant made me feel at ease. He always left the door open for me to call with any questions or concerns before I made the decision. I was very hesitant since my credit has always been good. But due to financial hardship I was starting to feel the pressure. He made me understand that this was a program that would help me get back on my feet. But he was also very honest of what happens in the meantime. He made sure that I was not pressured to make a decision if not comfortable. Thank you.

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    Reviewed Aug. 28, 2017

    NDR is a great program for anyone who is struggling with credit card debt. They start with an interview process to understand the scope of your situation. They tailor a program that fits your current budget. Once the agreement is signed the program begins and NDR is there the whole way to help and guide you through to completion. I was over $30,000 in debt and in 3 years I was debt free and working on rebuilding my credit profile. Thank you NDR for helping me through a difficult time.

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    Customer ServiceStaff

    Reviewed Aug. 28, 2017

    I made my first payment August 10th, still receiving calls from creditors... I have sent my rep an email last week and have not heard back from them. I have given them his information and am hoping that the calls stop. I even got certified mail from one account.

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    Reviewed Aug. 28, 2017

    Very helpful in explaining how the program worked, and going over all my accounts that were enrolled and the amount of money I would end up saving at the conclusion of the program. I will let all my friends know about the program as well. Thank you.

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    Customer ServiceStaffTransparency

    Reviewed Aug. 28, 2017

    I have not been with National Debt Relief long enough to get results but they were very helpful getting me started. I am looking forward to be debt free soon. They explained everything from the beginning until the end. The next day after I decided to ring up someone even called me to make sure I was happy. They did not force any decision either.

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    Reviewed Aug. 28, 2017

    I really appreciated and loved the National Debt Relief program. It help me cut my debt in half and saved me a lot of years of debt as well as half the money that I would have paid if I had not been able to settle and pay off my debt. They were also helpful with letting you move payments around to fit your budget.

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    Reviewed Aug. 28, 2017

    My issue was that I was misled into believing that my funds were being drafted from my account according to my draft schedule. I later came to find out that no money was being taken and caused me to lose opportunity to pay off one of my creditors, because they denied many future settlement agreements.

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    Reviewed Aug. 28, 2017

    I almost cancelled out of this program cause I got to where I couldn't afford it, thankfully I stayed. I have had them help with 2 court cases already that would of resulted in my checks being garnished. Thank you NDR.

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    Reviewed Aug. 28, 2017

    I cannot say enough good things about National Debt Relief. They reduced our debt load by 1/2! We are well on our way to resolve several credit card accounts which had accumulated over a decade. Thank you for helping us get back on our feet!

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    StaffProcessTransparency

    Reviewed Aug. 28, 2017

    The people I spoke with Sunday and Monday were very friendly and walked me step by step through the process. They made me feel very welcome and understood that hardships do happen. They took the time to double and triple check everything with me before we moved on to the next thing.

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    Staff

    Reviewed Aug. 28, 2017

    I am very happy with how fast they started working with the creditors and how easy it was to fill out the application and how friendly and courteous they are, would definitely recommend them to anyone having difficulties with their debts!

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    Customer Service

    Reviewed Aug. 28, 2017

    Pretty satisfied with results. However... after months of paying into our account, it has now come to our attention that Debt Relief, has omitted one of our accounts. Resulting in more phone calls and threats. Now there is a long process to get this creditor included.

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    StaffProcess

    Reviewed Aug. 28, 2017

    The representatives were excellent, very professional and willing to assist wherever possible. They were patient with changing situations and time frames. Since there are two signatures required on the application, our available time was not easy to setup. The actual process was not difficult and the form signing flow was great.

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    Customer ServicePriceStaff

    Reviewed Aug. 28, 2017

    Yes National Debt Relief has really helped me with my debts. They have helped me to get some paid off. They have been great customer service. I will highly recommend them. They have lowered interest rates on my debts, to get them paid faster also. They really work with me.

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    Reviewed Aug. 28, 2017

    Without their assistance I think it would be really hard for me. It is a struggle but manageable now. Sometimes we get ourselves into situation thinking that we can manage but never looking at the big picture so. Thank you for your assistance.

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    Reviewed Aug. 28, 2017

    Very smooth process. Agents were very informative and pleasant. Was able to complete the entire process quickly. I was sent emails quickly and set up my account without any issues. I would recommend this service to anyone who is in debt. Thank you!

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    Customer ServiceProcess

    Reviewed Aug. 28, 2017

    I haven't been in the program 120 days yet, but have received valuable information. I don't have the stress that I had before. We have received phone calls from creditors and when I contacted NDR they were very helpful in how to deal with the creditors.

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    Customer ServicePriceProcessTransparency

    Reviewed Aug. 28, 2017

    I enrolled in National Debt Relief's program on July 1, 2017. Today is August 28, 2017 and 3 of the 4 accounts have already been settled. I worked with George **. He was clear and concise while explaining the details of the program to me. The paperwork was in language that was understandable to people without a law degree. So in a nutshell, I would definitely recommend this program to anyone looking for a solution to making unbearably high payments on credit cards with high interest rates. Do as you're told and the program will work! I didn't even receive any threatening phone calls from creditors because I did exactly as George instructed and changed my contact information to the contact information for the program.

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    Customer ServiceStaff

    Reviewed Aug. 28, 2017

    I have received no contact from anyone since signing up in January. I have no idea if my debts are being negotiated or if you're just taking my money. An update would be highly appreciated as I called a couple months ago and the representative told me next to nothing when I asked about the status of negotiations.

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    Customer ServiceProcess

    Reviewed Aug. 28, 2017

    So far I am very pleased with this program. We have been able to get two steps closer to being debt free. Every time I call I receive the same information from each employer which is very important to me. Also I enjoy having the option to email or live support help at any given time.

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    Reviewed Aug. 28, 2017

    I've been enrolled for about five months & National Debt has already settled with more than half my creditors for a small fraction of what I owe! I'm extremely satisfied with the service thus far! Everything is straightforward in writing & to the point. Customer Care makes every effort to ensure your understanding & happiness.

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    Customer ServiceStaffTransparency

    Reviewed Aug. 28, 2017

    Very helpful. Explained everything in detail. Very patient and allowed plenty of time for questions. Polite and non-judgmental. Explained my best options and alternate ones if I wanted. Offered direct contact information in case I had questions later. I am a single mom and needed to juggle my children while on the phone and they were very patient and understanding.

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    Transparency

    Reviewed Aug. 28, 2017

    National Debt has helped me and is still helping me clear my Debt. Without this help I don't think I could be paying off my Debt. So for this I am very thankful for the services that National Debt provides.

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    Customer ServiceStaffProcess

    Reviewed Aug. 28, 2017

    Every interaction I had with customer service was accommodating and easy. Every individual that I spoke to was polite and knowledgeable. I never thought that I could ever finish my program but it went by fast and without any problems.

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    Customer ServiceStaffTransparency

    Reviewed Aug. 28, 2017

    I got a lot of debt. I got some credit cards I shouldn't have and other loans I shouldn't have gotten. I had some health problems because I was diagnosed with prostate cancer and had surgery some time. Then, I had to have two corrective surgeries after that. Also, I just got a bypass surgery this year. All this time I wasn't working, I was missing time and I couldn't make payments like I should so I wasn't in a very good place and I got a little behind. My wife and I wanted to buy a house at one time but my credit score is so bad.

    And then at one time, I was doing a little additional Uber stuff but that didn't really pay off. It was putting too much wear and tear on my car. I was in between jobs and I was going to start with another district because the pay was a little bit better and opportunity to advance was a little bit better. But some other problems I had in the past fell through so, I couldn't go with them. I was trying to cover my pension. If I didn't fall behind and got regular, I probably would be done with them by now but things happen. I was unemployed about a month so I got behind on some things, too. There's a lot more I could've done as far as getting out of debt a little bit sooner.

    I went with National Debt Relief and they were really good with me and they were always willing to help. In addition, the communication was well. They explained what they were doing, why they were doing it and how it was going to work. They also explained to me things that I needed to do as far as checking up on some things. They will respond within 24 hours if I couldn't get somebody on the phone and if they couldn't answer my questions correctly. They always followed up with me and they kept me informed with what I need which is the key.

    On the other hand, I wish I could've gotten a little bit more contact because I really wasn't on the internet as much as some people like my wife. NDR asked me to try to increase the money that I was sending to help me with the loan. I'm supposed to be updated online but I really don't have the time to get into it like I should. Other than that, my experience had been pretty good and they settled a couple of debts for me.

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    Customer ServiceStaffProcess

    Reviewed Aug. 28, 2017

    I had cancer and I was off work for a few months. So I needed help to get my credit cards taken care of. The team of NDR has all been very professional and helpful. The program is paying off my debt. However, I still get calls from creditors. Other than that, NDR has been very informative and proactive.

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    Customer ServiceProcess

    Reviewed Aug. 28, 2017

    I saw National Debt Relief on Google reviewed and I saw 5 stars. I believed that and then I went to apply for it. They were very good and they followed up before the contract. It was very perfect. However, when the contract was signed in, I asked some questions on the e-mail but they didn’t answer. It was so slow on that process. But after that, I got the phone call and it’s okay. Everything's good right now. They have settled two accounts for me. I checked the contract and it's four years but I want to speed up the process. I will put more money on that in the next two months.

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    Customer ServiceStaff

    Reviewed Aug. 28, 2017

    I had flooding over where I live and I lost my job and my house. I was getting behind on everything and I wanted a lump sum. So, I looked into debt relief help and set up an account with National Debt Relief. It's been all fine with the NDR team. They’re very helpful with any questions that I have and they let me know what’s going on with the account. They keep me updated at least once a month. Working with NDR has taken a lot of stress out of my life because I don’t have people calling me and bugging me for payments, and my life has been a lot better.

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    Reviewed Aug. 27, 2017

    NDR has been the best experience I have had with any bank or credit repair company. I read all reviews and hoped this would work for me. Now, my debts are paid in 6 months earlier than expected. I have referred many people to NDR and I will continue to do so!

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    Staff

    Reviewed Aug. 27, 2017

    National Debt Relief has been a great relief for me, I have been with NDR for about 2 years and they have help me settle 5 credit card accounts and I am very pleased to say that this is the best decision that I ever made. I would like to Thank all the employees for their patience and desire to help me in getting started on a new path for debt relief. Each and everyone concern and personal attention is what really convinced me that I was making a good decision to enroll with National Debt Relief. I appreciate all the employee that are always in touch with me and update me on meeting goals, that really means a lot. Thank you for continue to help thousands of people like me.

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    Reviewed Aug. 27, 2017

    I was a little skeptical upon entering into an agreement to become debt free, as I had tried unsuccessfully to reduce my debt on my own, with no luck in dealing with credit card companies. NDR was successful in reducing all of my debt over a short period of time. I only wish I had done it years earlier.

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    Customer ServiceStaffTransparency

    Reviewed Aug. 27, 2017

    Bill was great. He explained everything and took time to answer my questions. I would recommend this program to anyone who is in debt. It was the best option for us. The welcome call was very informative also, she went back over what Bill had told me which was good to cover it all again. Thanks.

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    Price

    Reviewed Aug. 27, 2017

    My experience NDR has been excellent, they settled a very expensive debt with less than half of what I owed. It would have taken a lot of years to pay it off on my own and it relieved me of a lot of stress.

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    Staff

    Reviewed Aug. 27, 2017

    I've had a great experience with Nat'l Debt Relief. The person I spoke with was very helpful, non-judgmental and he worked out a reasonable budget for me. It is such a relief to know I don't have to worry about my finances anymore! Thank you for doing such a great service.

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    Customer ServiceStaff

    Reviewed Aug. 27, 2017

    Mr. Andrew ** was very helpful. Made feel at ease and kept in contact with me. He answer my questions and also gave so important advice. He made sure I understood the questions he ask me before we continued to the next question.

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    Customer ServiceStaff

    Reviewed Aug. 27, 2017

    I am very new with National Debt, but so far everything they have asked me to do has been accurate, with no surprises. Everyone is very helpful with any questions on the phone. I have already felt a relief that I may sometime soon be debt free. I can then begin to start rebuilding my credit scores and get ahead.

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    Reviewed Aug. 27, 2017

    I was in so much credit card and National Debt Relief was such a great help. They even got me an extra $1000 when one of the credit card collection agencies was calling me and harassing me in violation of FDCPA.

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    Customer ServiceTransparency

    Reviewed Aug. 27, 2017

    Everything was handled via phone and email smoothly, professionally and well explained. It was a seamless experience and I would highly recommend National Debt Relief for anyone who is overwhelmed with creditor debt, considering bankruptcy or looking for other options as a result of financial hardship.

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    Customer ServiceStaff

    Reviewed Aug. 27, 2017

    After my husband lost his job, we were overwhelmed with collection calls. Then we heard about National Debt Relief. They were most amazing to work with. They went over every page of our agreement with us. Every thing signed electronically! Such a relief to not have to talk to collections.

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    Staff

    Reviewed Aug. 27, 2017

    I always had a hard time getting into my account to see transactions or to look at it. Took them several weeks to help me out and finally when I was able to I could see it once then couldn't get back in... too many fees for help especially when their "attorney" got involved. Other than that they were helpful.

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    StaffProcess

    Reviewed Aug. 27, 2017

    Everyone was very helpful and professional. Did not judge me in any way. Would recommend to anyone else needing assistance. Kept me informed with the whole process and provided me with number to be in touch with people that would be able to help me with any problems I might have. Thank you for your assistance and hopefully the whole process continues in a positive way.

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    Customer ServiceStaff

    Reviewed Aug. 27, 2017

    I have been very pleased with National Debt Relief. I notified them in 2015 with a very high debt and I will be completely debt free the end of October. The representatives have always be very informative every time I called in. Highly recommended.

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    StaffProcessTransparency

    Reviewed Aug. 27, 2017

    I was very nervous to enter into this program but the representatives were very helpful and very reassuring. I'm very excited to get debt-free. They answered all of my questions and explained things well to help me understand the program.

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    StaffTransparency

    Reviewed Aug. 27, 2017

    Leon ** explain every step. We are very glad to National Debt working with us. Many thanks, we can sleep at night. The welcome team also explain the program again. Having the company understand, and working with the money we have. Being in the hospital 3 months change a lot of life.

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    Reviewed Aug. 27, 2017

    Everything seems to have gone smoothly. I wish I would have know how much my fee was upfront and that I had to pay a monthly fee for the account the money was being put into. I feel like I spent more than I assumed it would be. I am however happy with my experience and the results. They settled all of my debt for at least half or less than what was owed. My credit dropped in the beginning but is now back up and in the good zone. Pleased with my overall experience.

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    Customer ServiceStaffProcessTransparency

    Reviewed Aug. 27, 2017

    I am very excited about the program, the representatives have been so friendly and helpful, ready to answer any questions. I'm looking forward to completing the program and rebuilding my credit. They have explained everything in such detail, so informative. I have recommended their program to others that I know who have been in a similar debt situation. Thank you Debt Solutions. I appreciate all your helpful information and walking me through this rebuilding process. Great program.

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    Customer ServiceStaff

    Reviewed Aug. 27, 2017

    I enrolled in your program almost a year ago. I have been sending in extra payment just to pay off my debt faster. I have been taking advantage of and lied to by your company. Now that I have almost paid off my debt now they say I owe another $3000.00. This was not part of our agreement and makes my total payment what I would have paid my creditors to begin with. Except now I have bad credit for going through you all and not just going through a bank. This company is a ripoff and I am going to the credit bureau. I have called in and have been treated so rude and poorly by your people as well. Saying they take 25% of all debt for themselves first. Nowhere in your paperwork does it say that. I will never recommend this company to anyone.

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    StaffTransparency

    Reviewed Aug. 27, 2017

    I was treated so respectfully by each person that I spoke with. They explained each step in detail and kept asking if I had any questions. It's a little scary since I'm just starting on this journey but I have so many people supporting me that I feel an enormous sense of relief!

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    Reviewed Aug. 27, 2017

    Great! For one creditor, the negotiated payment was only 1/3 of original debt, and Debt Relief fronted part of the payment. I had not yet built enough in my account and didn't have the additional amount to make the agreed upon amount. I am absolutely satisfied! Thank you!

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    Customer ServicePriceTransparency

    Reviewed Aug. 27, 2017

    Horrible. Innumerable phone calls when becoming involved. Difficult to get answers after being involved. Did NOT clear my debt. Left my largest debt untouched. Had to pay taxes end of year for the bit of debt paid off (of which I was not informed at the outset). A most unpleasant and expensive surprise. Would discourage any affiliation with this company.

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    Customer Service

    Reviewed Aug. 27, 2017

    National Debt Relief got two of my three accounts taken care of and this is the last month they’re taking care of one, but communication’s been lacking. They had six months of my money and they’re not communicating what’s going on with the last account. They were all excited to cut my payment in half for the next four months, but that’s not enough. And if this is the case, then I could just let my own accounts go delinquent, call and settle myself with the fees they’re charging. National Debt Relief is being immature ‘cause they’re overrated, they’re not living up to what they say they do and they could really hurt one’s credit.

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    Customer Service

    Reviewed Aug. 27, 2017

    I was drowning in credit card debt. I googled for National Debt Relief on the internet and called them when they popped up. So far, they have settled four of my debts. They call me whenever they need something like they need me to agree to a settlement. They talk to me anytime I had questions and I’ve had plenty of those. I've been really pleased with NDR. And hopefully, within the next year, I'd be done. That would be great.

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    Staff

    Reviewed Aug. 27, 2017

    I was having a lot of problems with my credit card because I let one of my sisters charge on a few of them. Then, she decided not to pay for it and I didn't have enough money to pay for those also. However, everything's going well for me since I have been with National Debt Relief. It has always been very easy to talk to them. They answered all of my questions and they've always been very pleasant. They also made it easier to pay my other bills.

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    Staff

    Reviewed Aug. 26, 2017

    Finding a reliable company was important and National Debt is backed by the BBB. I have already solved one of my creditor's debt and I just started. Looks very good to me. Looking forward to having more debt handled by these people.

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    StaffTransparency

    Reviewed Aug. 26, 2017

    Very professional and very knowledgeable!! I highly recommend this company! Everything was explained in detail!! I have not completed the entire process, but I am ready to be debt free. I have a great feeling about NDR!! Everything has been smooth sailing from the beginning and I look forward to working with NDR and becoming completely debt free.

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    Process

    Reviewed Aug. 26, 2017

    I was happy with the way National Debt Relief settled my accounts in a very efficient and expeditious manner. When they saw I needed additional resources to handle all of the debts that were listed under my program, they referred me to another agency which was able to complete the process. I am very pleased that all of my listed debt enrolled in their program has been settled.

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    Customer ServiceStaff

    Reviewed Aug. 26, 2017

    They made me feel quite comfortable to talk with them regarding the problem I was in. No matter who was on the phone to visit with me they were very polite, very knowledgeable and always answered the questions I had. I trusted their opinions and felt as though they were interested in my problem and wanted me to be as comfortable as possible and they were ready to resolve my problem.

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    Reviewed Aug. 26, 2017

    I do think the experience to reduce and eliminate my partial debt has allowed the opportunity to have peace of mind and improve my credit score... That in itself have been my situation; since, recently having a reduction in pay of 20% from 2016. Thanks for the helping service and I'm gratefully yours!

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    Online & App

    Reviewed Aug. 26, 2017

    So far we are very happy. Everything is going pretty smoothly. We have 2 settlements already and we are always updated. Patience is key. So far happy customers. Everything is going as they said it would. The website is always updated so you can track your progress.

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    StaffProcessTransparency

    Reviewed Aug. 26, 2017

    I'm happy to say that I had the pleasure of working with Brian **. His explanations were perfect and detailed. He answered all my questions. I felt safe to making this step in debt free. The process was easy and fast. He is helpful and hears you out. I can't wait to be debt free.

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    Staff

    Reviewed Aug. 26, 2017

    From the very beginning National Debt Relief has answered all of my questions, been honest, and a real support. I had a quite complicated situation and they figured out a way to help me. I would recommend them to anyone who wants a way forward in their financial life!

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    Staff

    Reviewed Aug. 26, 2017

    I was so happy with the way your people were so helpful right away. I felt at ease because things were very scary. I was about to lose our apartment, alone of medical problems and missing work. We were losing everything and needed help. So far I thank you for this great help.

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    Customer Service

    Reviewed Aug. 26, 2017

    I didn't think you would be so slow in getting the proposals to all my creditors. I get many calls from complaining creditors. I appreciate this work you are doing to fix my financial mess, and thank you for that. I'm sorry for the complaint.

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    Staff

    Reviewed Aug. 26, 2017

    I had an excellent experience from the beginning of speaking with a representative. I look forward to my journey to become debt free! I will definitely recommend this to anyone that is experiencing financial difficulties paying for their credit card and other debt that they have incurred.

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    Customer Service

    Reviewed Aug. 26, 2017

    I am happy to be involved with a service that connects to the customer on a regular basis. I feel the concern you have for the needs the customer have. I feel the integrity while you are on the phone.

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    Transparency

    Reviewed Aug. 26, 2017

    I guess some things were not explained as well they could have been, and sometimes I have gotten conflicting info. Looking forward to being done with the process. I am not sure I would recommend this route to others. There are other ways to accomplish this without destroying your credit or having to come up with large pay off sums.

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    Reviewed Aug. 26, 2017

    So far I have had a excellent experience with Debt Relief. I am relieved my creditors are getting paid and Debt Relief has kept me informed on what is happening. No one likes to be experiencing debt and this company has made it less painful.

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    ProcessTransparency

    Reviewed Aug. 26, 2017

    To date I have no complaints except for the time when I was unexpectedly asked to send an additional $1000 to clear out one of my debts. I had some difficulty doing this, but I did forward the $$$ and, happily, was "that" much closer to completing the program. When my credit card debts have been cleared up, it will be a happy time. Whether this is the best program for doing the consolidation, I probably will never know... It just will be a very happy moment when all is done.

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    Customer ServiceStaffProcessTransparency

    Reviewed Aug. 26, 2017

    National Debt Relief helped me resolve my debt issues and remove that expense from my plate which has been a huge relief. Great customer service, constant communication, and knowledgeable representatives made the process very easy. The only downside however, is that I unfortunately had to hurt my credit in the process, which was not initially explained to me when I first started the program. Had I known, I may have looked into other options so that I could maintain my credit, but in the end it still ended up helping me in reducing my monthly expenses, which reduced financial stress.

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    Customer ServiceStaffTransparency

    Reviewed Aug. 26, 2017

    Customer service exceeded expectations. The company truly relates to you and helps you in any way possible. No bad experiences. They help you from beginning to end. They also give you updates on your progress! If you want out of credit card debt choose this company!

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    Customer ServiceProcessTransparency

    Reviewed Aug. 26, 2017

    The process was explained in complete detail and the caring way it was handled could not be more appreciated! I am so relieved I made the call. The money I will save will help me get back on my feet. I am looking forward to the financial freedom I know is coming my way.

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    StaffTransparency

    Reviewed Aug. 26, 2017

    Great people to work with. Made me feel very comfortable. Explained everything in detail and very clear. Would recommend to anybody else that was having debt issues. Many questions that I had got answered without any problems. Their programs are very defined and have complete details.

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    Customer Service

    Reviewed Aug. 26, 2017

    I am looking forward to being Debt free with your company help. I am pleased so far with the services and prompt customer service I receive when I call with questions. I am talking to my daughter about facing her fears of debt. I want to see her Debt free.

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    Reviewed Aug. 26, 2017

    I have just gotten started with National Debt Relief. So far I'm happy to lower my payments. Still really nervous about it all. My credit score has taken a big step backward. Hopefully it will improve. Only time will tell once things get rolling with my creditors.

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    Customer ServiceOnline & AppStaffProcessTransparency

    Reviewed Aug. 26, 2017

    At this time in the program everything has been great but has only been 6 months. There has been great communication! Will know more as time goes. The website is easy to use and representatives have been awesome when I have had to talk with them.

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    Customer ServiceStaffProcessTransparency

    Reviewed Aug. 26, 2017

    Quick response to application and explain the process very well. Staff are very helpful and very accommodating. I hope that this is the beginning of my way to financial freedom. I'm so excited to the future outcome of the process. I am preparing for my retirement and this is the perfect move to start to eliminate all my credit cards debt.

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    StaffTransparency

    Reviewed Aug. 26, 2017

    I was surfing the net, trying to figure a way to get out of debt. I got a new car and that put me in the hole and I’m still buying out some credit cards. National Debt Relief was the one that had the most stars and BBB approved it 100%. The rep that I worked with was very helpful. There were things that I didn’t understand and he explained it really thoroughly and everything to me such as what happens and when my next payment would be. They had eight of my accounts settled and they’re still working on two of them.

    However, there's been a change in my debt score since going through NDR. My debt score was really low when I got this new car, and that’s another reason I had to get relief because I was falling behind on payment due to stuff. My credit score’s gone up a little bit and then it’s gone down but NDR told me that would happen with some of the payments and stuff going through. I would’ve been paying almost $500 on my credit cards, but with NDR, I’m paying $200 every two weeks, which is way less than what I have and it's cut down to almost half. They’re doing an excellent job and I haven’t had a problem. I did this one payment, and it ended up where I came and they helped me do it and told me when I needed to have it paid. I’ve recommended them to others.

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    Customer ServiceStaff

    Reviewed Aug. 26, 2017

    Great customer service! Debt Relief associates were all business and motivated to help me get my credit back in shape without a hassle. Truly the best thing I've done for myself in a very long time. Thank you for your courteous assistance and patience!

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    StaffTransparency

    Reviewed Aug. 26, 2017

    I would like to express my gratitude for all those involved in my decision to become debt free. From the moment I first spoke with my Credit Counselor, I felt I had made the right decision. I did quite a bit of research before selecting an entity to assist and represent me. I know now I made the right choice! The explanations I received and answers to my questions demonstrate the professional interactions you give your clients. I also appreciated the ease of being able to review documents and sign them via my phone. Everyone has been professional, knowledgeable, and courteous.

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    StaffProcess

    Reviewed Aug. 26, 2017

    It's a great beginning. So far my questions has been answered and I feel very well informed about what is entailed in the program. All representatives were knowledgeable and super patience for all my questions. I am very happy to know that NDR is here to help set me debt free by the end of the program.

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    Customer ServiceStaffProcessTransparency

    Reviewed Aug. 26, 2017

    Nikki ** very nice to speak with, easily understood and very knowledgeable about the program. Made me feel confident I was making the right decision and she made it clear that I could call her anytime with questions regarding the program.

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    Staff

    Reviewed Aug. 26, 2017

    First I thought it is too good to be true but I was wrong. Amazing and very incredible team. They answered all my questions, payment plan was so easy for me. I was debt free in about 2 years, it is like a dream. I recommend them.

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    Customer Service

    Reviewed Aug. 26, 2017

    Everybody in this company has the best customer service, I ever received. This company is very interactive with their customer and give us the information and follow up, that I always want it. Now I have peace in mind, getting closer every day to achieve my goals of be debts free.

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    Reviewed Aug. 26, 2017

    I was desperate and at the end of my financial line. I couldn't pay my bills and National Debt Relief provided me with a way out of my dire situation. I am very grateful to National Debt Relief for showing me a way to pay my bills and get out of debt once and for all.

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    Customer ServiceStaff

    Reviewed Aug. 26, 2017

    Joshua is the first person who responded to my request and he was so nice and understanding. He was very knowledgeable and very quick to get all my information. Johnny is the second person I spoke to for the acceptance, he too was so nice and knowledgeable and understanding, I'm running out of space, I can go on and on about these two. THANK YOU!

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    Reviewed Aug. 26, 2017

    I received all information in detail discussion and my questions were answered without making me feel stupid. William ** and Tyler made the transition feel easy but also made me feel not so ashamed for having debt. I am very thankful.

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    Customer ServiceStaffTransparency

    Reviewed Aug. 26, 2017

    From the moment I called the representative was understanding and polite. They explained things so well that very few questions were needed for me to ask. I really felt at ease after calling with National Debt Relief. I am now on my way to being debt free. Thank you.

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    Customer ServiceStaffProcess

    Reviewed Aug. 26, 2017

    Great customer service. The agents were very helpful and knowledgeable regarding the program. I'm looking forward to settling my debt and becoming debt free. Only issues I'm worried about is the damage to my credit score during the process. Thank You.

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    Customer Service

    Reviewed Aug. 26, 2017

    No communication. No has called for any updated info. I've been in program for 3 to 4 months. Please let me know some info. I don't want to feel like it's a scam. If you can please give me a call or some kind of comfort I would appreciate it a lot. Any questions give me a call to **.

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    Customer ServiceTransparency

    Reviewed Aug. 26, 2017

    When my husband and I teamed up with National Debt Relief they were terrific from start to finish. Explained everything in ways we could understand, always responded quickly to calls and emails, and always very courtesy. We couldn't of been happier with the service. We recommend it to all our friends.

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    StaffTransparency

    Reviewed Aug. 26, 2017

    I just sign up for this yesterday. A lawyer recommended this debt program. Everyone, I have spoken to has been very helpful. They have explained things to me to help. I’m just being. And am very hopeful for a positive outcome. Thank you once again.

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    Customer Service

    Reviewed Aug. 26, 2017

    I was so scared to call but Tom made me feel comfortable with the program. I am looking forward to getting myself out of debt and being able to retire soon. I have always paid my bills and on time and it's been so hard the last 10 years keeping up with all the medical and family issues.

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    StaffProcess

    Reviewed Aug. 26, 2017

    They have done a wonderful job working with my creditors. Wish I have consider joining the program years ago. They have save me thousand of dollars with the program. My credit is above 500 even though I am still in the program. I would recommend this program to my friends.

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    Staff

    Reviewed Aug. 26, 2017

    All interactions I have had with NDR have shown me I made the right choice to go with this company. The representatives have always been very polite, kind, willing to help in a non-judgemental manner. It literally feels like a weight has been lifted off my shoulders to have this kind of support in my corner to help me on my path to becoming debt free and financially stable.

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    Customer Service

    Reviewed Aug. 26, 2017

    Since joining or whatever, I have had less than before. I miss my DCU banking experience and I wish I would have just figured out a way by myself. At least with cc I could pay and use. Now I pay and have nothing for gas, groceries, clothes. I am more depressed about my financial situation than ever. NO one calls me or emails me to let me know how things are going. IF they are getting closer on settlements. No follow up sucks. Kinda wish I never did it. I didn't realize all the fees every month. I thought there was a one time fee... I am sick to my stomach over this...1200 fee! 1200 dollars!!! Could have paid down a card with that. Done ranting. Hope I don't become homeless.

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    Staff

    Reviewed Aug. 26, 2017

    I was very happy with what you done to help me with my problems and you all was very helpful. My English is not very good. I will tell my other friend about you and thank you so very much for your help.

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    Customer ServicePriceStaffTransparency

    Reviewed Aug. 26, 2017

    I got behind and the interest rates were going up. The reps at NDR explained everything perfectly. But NDR takes out an awful and keep from what I pay in. It’s 50-50. NDR leaves me a little more broke. So, when they’re done, they ain’t leaving me a lot of money to live on. I’m not very happy about that but that’s okay. It’s what they have and I signed the contract. I’ve only been with them about seven months and they’re working at it slowly. Nonetheless, I’m getting less calls from creditors.

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    Customer Service

    Reviewed Aug. 26, 2017

    I didn't want to claim bankruptcy and decided to look into National Debt Relief’s help. Everything was done mostly by email. For the last 10 years, I haven't been cleared of credit cards and they're helping me figure that debt and get my life back on track. I love it and I'm very happy with it.

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    PriceStaff

    Reviewed Aug. 26, 2017

    I first heard about National Debt Relief early this year, then I started working with them and I'm still working with them now. So far, my interactions with their reps have been good and they've been okay. They work with me and assist, but they can improve on their knowledge and have more consistency. The cost of the program has been the problem and I’m actually looking into it and checking it out. I verified some of the fees they charge and these are overpriced.

    They're going to save me some money, but then they'll take out two years' fees. For a debt of $500 debt, they’re taking out nearly 120 dollars. If the customer has a debt of $800 and they just collect $400, they're taking out $200. They have an arrangement where they take their fees out of my account, but then they do this even before they pay my creditors. They would still eventually pay my creditors, but I’ll be delayed with the payment. NDR helps people, but then they're taking out all the fees. The fees are ridiculous and I don't like them.

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    Staff

    Reviewed Aug. 25, 2017

    The sales representatives and the welcome aboard review team were excellent and helpful. I am looking forward to working with the team to make sure that everything turns out per the plan, and that we take care of this quickly so that I may return to enjoyment of life responsibly.

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    StaffTransparency

    Reviewed Aug. 25, 2017

    Explained to me very clear, and answer all my questions that I made to him. I definitely recommend this agency to my friends. Very professional treatment. I will continue to recommend this agency every time someone need your help, and am sure they going to like the way you work with people.

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    Reviewed Aug. 25, 2017

    Thank you for helping in my journey to achieve better credit. I had been stressing for months on what I could or should do to help me out of the spiraling down of my life when I saw an ad for your company. I cannot thank you enough.

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    StaffTransparency

    Reviewed Aug. 25, 2017

    Both agents that worked with me were very thorough and knowledgeable. They both were very courteous and professional. Everything was explained, and answered all my questions. It was a pleasure dealing with your firm and I would recommend to a friend. Thank you.

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    Staff

    Reviewed Aug. 25, 2017

    I am looking forward to paying this debt off within a year. I believe I can do it with your help and the wonderful encouragement you give me. I have liked the representatives that sound like they are concerned about my welfare. I hope I do not ever have to go through this process again. I will give my recommendations to those who need this service.

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    Process

    Reviewed Aug. 25, 2017

    I was real happy today! Getting some real good help from Myles **. Giving me good information & a good program. To help me get out of debt with some relief. The program looks like a good one to do. I hope that it'll be the best thing for me to do.

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    Reviewed Aug. 25, 2017

    I'm fairly new so I don't have much feedback yet. Signing up was very easy. When you're backed against the wall financially, this is a great "lifeline". Sad that I have to sacrifice my good credit but necessary under the circumstances. So far, I am satisfied. Stay tuned.

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    Customer Service

    Reviewed Aug. 25, 2017

    I've been giving $250 a month since June and I still don't see any progress in paying anything off. My debt is adding up and adding on late fees in addition to the finance charges. My credit score is dropping more and more every week and now I'm forced to stay in an apartment that is increases my rent $200 a month. This is putting in more of a hardship. It would be great to see some progress on paying off the bills I asked and signed up for you to help negotiate to pay off. Plus I'm still being harassed and getting ugly emails. It's a lot of added stress I don't need.

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    Customer ServiceStaffProcessTransparency

    Reviewed Aug. 25, 2017

    I am very pleased with my experience. Everybody has been nice to me and explained the program very well. I am ready to get on the path to better my credit. Eric has been here for me and has responded in a very timely manner and if he didn't have an answer about something he found it out right away and got back to me. Thanks.

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    Staff

    Reviewed Aug. 25, 2017

    Everyone has been exceptionally helpful, courteous and easy to talk with. Each person has made it easy to understand what to expect. I would and will highly recommend National Debt Relief to my family and friends. A great big thank you to Michael for being so understanding and nonjudgemental.

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    StaffProcess

    Reviewed Aug. 25, 2017

    NDR has made this process very easy. They are very friendly, understanding and non-judgemental. I feel like they genuinely want to help us become debt free. I would highly recommend anyone with a lot of debt to contact them and see how they can help you.

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    Customer ServiceProcessTransparency

    Reviewed Aug. 25, 2017

    When I first made the decision to seek a debt relief company, I was nervous as to the quality and care that I would receive and whether or not this would be a legitimate experience that would actually help solve my financial problems. I half-heartedly completed an online request form for National Debt Relief and when I received the phone call, I almost didn't even answer. Well, obviously I did answer and it turned out to be one of the best decisions I have ever made.

    Following my divorce from a 20-year marriage, I was left feeling pretty hopeless regarding my finances, yet upon hearing the representatives explanation of how the process works and what would be expected of me on my end, I decided to join. I am happy to report that little by little, I am watching my debt disappear! I have already received numerous settlement offers and three of my former credit cards are no longer an issue, and some were settled at less than half the original balance due. I highly recommend National Debt Relief and look forward to the day that I am completely debt-free!

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    Greg increased rating by 3 stars.
    After a positive interaction with National Debt Relief, Greg increased their star rating on March 23, 2018.

    Updated review: March 23, 2018

    Patience with the process is an understatement. NDR's customer service is great, but the estimated time to have debt resolved is a little misleading. It took over 6 months and a lawsuit from an aggressive creditor to really get things moving, but once NDR provided clear direction and consultation I was happy with the final results.

    Original Review: Aug. 25, 2017

    It's been months and nothing's been settled, I'm being harassed constantly and now I can't even log in. Sincerely, unsatisfied customer. I am currently at the impression that National Debt Relief is a scam. If you wish to contact me for further comment, please do so.

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    Customer ServiceStaff

    Reviewed Aug. 25, 2017

    The agent I spoke with was very helpful. I was confused about my account but she did a great job helping me understand the issue. She also helped me set up the payment I was calling about. She provided amazing customer service. Thank you!

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    Customer ServiceStaff

    Reviewed Aug. 25, 2017

    It has taken a while, but National Debt Relief has always kept me informed on what they are doing. I have had to call them a couple of times and they got right on it. Bill collectors kept calling and calling and sending messages. They put a stop to it immediately. I am grateful for all of their help and look forward to them resolving my other three issues. I would highly recommend them. Their customer service is awesome.

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    Customer ServiceStaff

    Reviewed Aug. 25, 2017

    I had a great talk. Told me all the detail & kept it fast & simple. Also took her time informing about NDR & what service you guys will help provide for me. I would definitely recommend the lady who I had my welcome call, very patient & she has great guiding skills!!!

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    Staff

    Reviewed Aug. 25, 2017

    Representative was very informative. I'm overwhelmed right now, so I will need some walk through help. It's a lot to absorb. The Representative was very patient, and understanding. She was a little fast but, I understand why. I'm concerned about my credit, credit harassment, and possible underlying things to come.

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    Staff

    Reviewed Aug. 25, 2017

    Extremely satisfied with your professional support. Thank you once again??? We are very thankful. We will keep our hopes that this is only the beginning of our relationship. With your firm. To help us get with this rough times in our lifes.

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    Process

    Reviewed Aug. 25, 2017

    I was pleased with how quickly your specialists got me enrolled in the program although it was almost too quick. They ran through everything so fast, I had a little trouble following along and felt unsure about what I was getting myself into. But now I feel confident about the program.

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    Reviewed Aug. 25, 2017

    After losing my career and a good paying job, I almost lose my mind, I couldn't afford to pay back comfortable the credit cards I owed. Couldn't even afford to pay to file bankruptcy. NDR saved me. My experience was excellent, I am extremely happy with the outcome, I will recommend to anyone in need... Thank you sooo much...

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    Staff

    Reviewed Aug. 25, 2017

    I went to National Debt Relief service to obtain relief for my credit card debt. The representatives at NDR were kind, considerate, efficient, and competent. NDR provides a great service to its customers - I recommend it to anyone who is facing financial difficulty!

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    Staff

    Reviewed Aug. 25, 2017

    The representative was open and friendly while we were discussing on the matter with an assistance of video relay service. It went very well. I am totally blessed to be financially assisted by this organization so that I will be debt free within three years and save a LOT of money! I've been suffering by paying too much of money on bank interests for years and here it comes to my complete relief!!! I deserve this! Thank you!!!

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    Staff

    Reviewed Aug. 25, 2017

    Welcome packet was wonderful and informative! The rep was truly patient and kind. A lot of information, but everything was easy to go thru and understand. Thank You! Yes, I would truly recommend everyone or anybody to call National Debt Relief. They really seem to care about you as a person and really want to help with a solution to your debt problem.

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    Staff

    Reviewed Aug. 25, 2017

    Thanks for helping me get started to be debt free. Making minimum payments wasn't getting me any closer to becoming debt free and I greatly appreciate the help. It already feels like a huge burden off of me and I just got signed up. l want to thank everyone involved with helping get started.

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    StaffProcessTransparency

    Reviewed Aug. 25, 2017

    All the representatives was super thorough and knowledgeable. They had all the answers to my questions and did their best to get me approved for the program. It was a very easy process. They walked me through the entire thing.

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    Reviewed Aug. 25, 2017

    Would like to hear back on progress. Have only heard back twice in a year. Or even written note on my account and where payments are applied to, have no idea where we are at as far as balance. Thank you.

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    Customer ServiceStaff

    Reviewed Aug. 25, 2017

    Very helpful with my situation. I would highly recommend this company to any of my friends. The people there were very polite and responded back to me right away. I look forward to working with National Debt Relief to eliminate my debt and restore my credit.

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    Staff

    Reviewed Aug. 25, 2017

    My initial setup with National Debt Relief was fast and efficient. They made me feel at ease with what I was committing to and I felt like they answered all of my questions. I'm hoping that this process will help me get out of the debt faster and cheaper in the long run.

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    Customer ServiceStaffProcess

    Reviewed Aug. 25, 2017

    They have efficient and professional personnel. They clearly outline their program. They are very thorough when they are signing you up for their services. They respond almost immediately to questions. I would recommend NDR to anyone struggling financially. I would encourage people to call and speak to their professional staff.

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    StaffProcess

    Reviewed Aug. 25, 2017

    My experience with the National Debt Relief Team was extremely positive and uplifting. I was treated with respect and given nothing but courtesy and a wealth of information about the program. I now feel relief and am confident about the team's efforts to help with my debt.

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    Staff

    Reviewed Aug. 25, 2017

    Your team is doing is really a good job and I am glad I have to pleasure of joining in with you guys and far as your staff great very helpful with everything they offered me. I give a 100% to all your staff. Keep up the good work. Thank you so very much.

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    Customer ServiceTransparency

    Reviewed Aug. 25, 2017

    I started the program with National Debt Relief in January and they made my first settlement in August of the same year. This was not a small debt and the settlement was for much less than I expected. So far I have no complaints. Communication is excellent.

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    Staff

    Reviewed Aug. 25, 2017

    I have had a very positive experience with National Debt Relief thus far. The rep I spoke with was very professional and well spoken. I am glad I made the decision to work with them to resolve my debts. I look forward to finishing the program and becoming debt free!

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    Process

    Reviewed Aug. 25, 2017

    I have been lost since I lost my husband and is a very hard decision to make to do something like this. George made me comfortable and was patient with me and took extra time explaining the program and what would follow.

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    National Debt Relief Company Information

    Social media:
    Company Name:
    National Debt Relief
    Company Type:
    Private
    Year Founded:
    2009
    Address:
    180 Maiden Lane, 30th Floor
    City:
    New York
    State/Province:
    NY
    Postal Code:
    10038
    Country:
    United States
    Website:
    www.nationaldebtrelief.com

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