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National Debt Relief Reviews

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Edited by: Amanda Futrell
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About National Debt Relief

National Debt Relief is one of the largest debt settlement companies in the U.S. Founded in 2009, National Debt Relief negotiates with creditors to reduce how much you owe on unsecured debts such as credit cards, personal loans, medical bills, private student loans and collections. It offers personalized plans to help you resolve debt, along with support from dedicated debt specialists.

Visit www.nationaldebtrelief.com
Pros
  • Free consultation with debt coach
  • Free debt relief quote
  • Numerous accreditations
  • Professional and responsive customer support
  • Easy enrollment process
Cons
  • Fees can reduce overall savings
  • Not available in all states

National Debt Relief Reviews

Over 50k reviews since 2016

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    How do I know I can trust these reviews about National Debt Relief?
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    Page 248 Reviews 49035 - 49235
    Verified purchase
    StaffProcessTransparency

    Reviewed Aug. 30, 2017

    Very helpful and informative! Would recommend to a friend if needed. Looking forward to getting out of this hole I am in soon. I appreciate the explanations of how the program works and what to expect. I hope to be clear from this debt soon.

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    Customer ServiceTransparency

    Reviewed Aug. 30, 2017

    I am new to this process. NDR has been very helpful and was able to explain everything clearly. Every time they have been able to resolve a debt they call me to get my approval. I feel like I have to make a minimal effort and my debt situation continues to improve every month. I look forward to being debt free at the end of the program.

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    Staff

    Reviewed Aug. 30, 2017

    While this can be an overwhelming process it was anything but while dealing with Marc **. He was patient and professional - answering all of my questions and with quick responses. I truly appreciate his assistance with everything to date!

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    StaffProcessTransparency

    Reviewed Aug. 30, 2017

    This company is very transparent and thorough in explaining their process. The people are knowledgeable and helpful. Keree was extremely professional through the whole process and the lady I spoke to at the welcome center (sorry I don't recall her name) was also great.

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    Verified purchase

    Reviewed Aug. 30, 2017

    I haven't been behind on my accounts in over 8 years and wound up swimming in a couple months. I was starting to stress out and thankfully Eli eased that burden. Thank you for your help and Victoria's as well!

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    Customer ServiceStaff

    Reviewed Aug. 30, 2017

    Great customer service. It's been a pleasure working with Randolph. He helped me understand what I need to know to. It's great to know that I don't have to struggle with paying off the collector. They handle it all for you. It's the best thing I have done.

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    Customer ServiceProcess

    Reviewed Aug. 30, 2017

    Great customer service. They deliver what you sign for. The credit card companies might want to deal directly with you and paying extra for legal help will come in very useful. We are one year into the program waiting for positive results especially the credit report improvement.

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    StaffProcess

    Reviewed Aug. 30, 2017

    Everyone was very helpful, answering all my questions. I am very thankful for getting some kind of balance in my financial situation. The people helped me to be very comfortable in going through this process. I'm happy to have some help through these difficult times.

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    Verified purchase

    Reviewed Aug. 30, 2017

    NDR has been a relief for me. I had some health issues recently and had many medical bills. I fell behind with all of my credit cards and kept having to add medical expenses to those credit cards. I was getting nowhere! NDR saved me. The stress of it all has been relieved. Thank you, NDR!

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    StaffTransparency

    Reviewed Aug. 30, 2017

    Great thorough explanations, very transparent company. Armani was very helpful, he covered all of the information and made sure my wife and I understood what we were looking at and it all works. He was clear and understanding of our needs.

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    Verified purchase
    Customer Service

    Reviewed Aug. 30, 2017

    National Debt Relief helped me consolidate my credit cards. They were there to help with every question I had and the response time with the credit card companies were very fast. Thank you for giving me a new start and now I am debt free. Thank You.

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    Verified purchase
    StaffProcessTransparency

    Reviewed Aug. 30, 2017

    Atif ** was very informative and helped me feel at ease and gave me a great plan to go by. He explained how much I would be saving while in the program and how quickly I could get out of debt. Hopefully with this help I will be able to regain control.

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    Verified purchase
    Price

    Reviewed Aug. 30, 2017

    Compared to the monthly service charge the service is hardly worth the cost. 50 percent of all my payments go into service charges. If they were able to save me 50 percent it would be a wash. In reality I am paying way more than actually owed. Some of the companies they have not negotiated with yet. What gives?

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    Verified purchase
    Staff

    Reviewed Aug. 30, 2017

    I have just begun the process of this program to get relief from all our debt, which has been building up due to many health issues of my husband. The people at NDR were professional, empathetic and very helpful and reassuring. I am very hopeful that this is going to be a good experience and outcome.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Aug. 30, 2017

    I couldn't sleep. I was so stressed out with the collection calls and always freaking out about how I was ever going to get out of this mess. Then I found National Debt Relief! I sleep at night knowing this is being taken care of! It’s amazing that there are people are out there willing to help! Danielle ** completely helped me feel at ease! You have incredible customer service!

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    Customer ServiceStaffProcessTransparency

    Reviewed Aug. 30, 2017

    The staff who attended me were very professional and courteous. They explained with detail the process and were able to answer my questions. Because of the information they provided me, I feel confident that I will be able to get out of debt and improve my financial situation.

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    Verified purchase
    Customer ServiceStaffProcess

    Reviewed Aug. 30, 2017

    Can't say enough good things about NDR, I would and have recommended to many people! All of the customer service reps that I have spoken with have been great. I have been in the program for about 8 months now and they have already settled my largest card first, or about 68% of my debt! I'm shocked. This program really works, I wish I had signed up sooner.

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    Customer ServiceStaff

    Reviewed Aug. 30, 2017

    I thought I had found my solution to all my problems. The first rep was wonderful. I finally felt like a weight had been lifted off my shoulders. The welcome guy was rude and to find out it will lower your credit score the whole duration of the program now I'm not sure I'm doing the right thing.

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    Verified purchase
    Staff

    Reviewed Aug. 30, 2017

    One creditor offered settlement and this is great news for me. I am 80 years and feel a great relief with this first positive settlement and look forward to more positive settlements on accounts. I am very happy that I spoke to an NDR representative. Thank you.

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    Verified purchase

    Reviewed Aug. 30, 2017

    National Debt Relief will have gotten me out of debt in a matter of months. There's a lot of months left to my contract. After the final debt is paid, the rest of the money less their fees is mine. I should have a pretty good nest egg at the end.

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    Process

    Reviewed Aug. 30, 2017

    Tom was great in the setup and explaining of the whole process to the point it make me calm and trust that it will be fixed. I would highly recommend this program to anyone looking to get away from using bankruptcy as their option. Tom thank you so much.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Aug. 30, 2017

    National Debt Relief was very professional in the way they handled our account and made it easy on us. They sent us all the information we need to get started. The manual they sent was easy to follow, a step by step process with all possible situations, answers and what to do next. Everyone that I talked to on the phone was very professional and helpful. They guarded our personal information and keep it safe. They set up our payment plan so it was easy on us to make the payments and time passed quickly. Now we are out of debt. Thank you National Debt Relief.

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    Customer ServiceStaffProcess

    Reviewed Aug. 30, 2017

    During my welcome phone call the representative was very informative, professional, and friendly. She answered any and all of my questions politely and removed any nervousness I had from beginning the process. I felt she gave me all of the information I would need to contact the company and how to refer my creditors to the proper place.

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    Customer ServiceStaff

    Reviewed Aug. 30, 2017

    Overall, I'm satisfied with my experience with National Debt Relief. The customer service was always very nice and professional and anytime I had any questions, I could always get in contact with someone without having to wait for a long period of time. They were always consistent in taking the amounts agreed upon from my account on a monthly basis. The main issue I had with my experience was that once they had determined my repayment plan, there were two creditors that, for whatever reason, were simply left to just sit and wait while none of my monthly payment was going to either of them. I expected that my credit rating would take a hit, but because of this, it became worse than it needed to be. I ended up having to work out repayment plans for these two creditors on my own outside of the NDR repayment plan in order to keep from having these accounts be charged off.

    NDR never informed me that these two were not being paid for an entire year after I started my repayment plan, even though the information for both were included with all of my other debts at the beginning of the process. I ended up getting collection calls over a year afterwards by the two telling me that they weren't receiving anything from my repayment plan with NDR and, as noted above, working out separate repayments with them. In the meantime, NDR never told me about these two.

    Again, overall, I had a good experience and have now paid all my debt off and my credit scores have rebounded to be very good and would recommend their services to anyone in over their heads in unsecured debt. It was way better than if I had filed for bankruptcy. But, I feel they could have done a little better with my particular situation.

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    Verified purchase

    Reviewed Aug. 30, 2017

    I would definitely recommend National Debt Relief to my friends and family. This process will take at least 3 years to be resolved but knowing that it's being resolved is what matters to me. My credit score is dropping now but I know it will eventually increase in the future.

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    Customer ServiceStaffProcessTransparency

    Reviewed Aug. 30, 2017

    While this process has been clearly explained, and the staff is friendly it is also obvious that they are reading off a script, and thus the presentation is somewhat monotone. However, it is great that this is not done with an automated system, as it is nice to have someone that can answer questions immediately.

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    Verified purchase
    Process

    Reviewed Aug. 30, 2017

    Paid everything plus more, ended up in court over one credit card. Left with 3 credit cards not being paid at all. But National Debt definitely got all their fees. I was taken advantage of and still in a bad situation. Paid over $13,000 and have c/c in collection today. Horrible program!!!

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    Verified purchase
    Staff

    Reviewed Aug. 30, 2017

    Happy would the experience and would recommend to anyone looking for help! Very easy and understanding — friendly staff who's willing to help by any means necessary. I’m truly satisfied with the progress thus far. You get what you put in, there’s no gray areas.

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    Verified purchase

    Reviewed Aug. 30, 2017

    My command in the military told me I had to fix my credit and a buddy of mine recommended National Debt Relief. Within the first two months I joined, they already started closing one or two of my accounts. I had one more account left, but I had to close my civilian account. National Debt Relief is very professional and working with them is bringing my credit score up, but I hope they would tell me more and update me with how many payments I have left to finish the program.

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    Verified purchase
    Staff

    Reviewed Aug. 30, 2017

    So far Freddie and Paul have been very professional, encouraging and supportive. I'm looking forward to good results working with the whole team to getting my debt cleared up. I feel like I have someone in my corner helping me to fight my debt. This is truly a great relief, now I understand why the word is used in the company name.

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    Verified purchase
    Staff

    Reviewed Aug. 30, 2017

    I have had nothing but excellent service with friendly and helpful staff at National Debt Relief. They are always courteous and knowledgeable. They have decreased my debt and made it much easier by consolidating all my outstanding bills. I would and have recommended them to others.

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    Verified purchase

    Reviewed Aug. 30, 2017

    So when I came to National Debt Relief, I had never been in debt before so I did not know what to expect. I found out there are standard deals people get when they're in debt for a certain length of time. By the time I had an offer, I cut the middle man out (National Debt Relief) & spoke directly to the firm handling the debt collection. By doing this I saved myself $5,000 & got out of debt in a year as opposed to two yrs if I had stayed with National Debt Relief. I recommend to do your research & negotiate for yourself. These companies just want to settle their debt. They don't care if they talk to you or a company, they just want their money so settle it yourself & save thousands.

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    Transparency

    Reviewed Aug. 30, 2017

    Speedy responses and all the information you need. Abundant contact info. Everything explained and links for information. I feel like they are in your corner when dealing with creditors. Believe I will be out of debt by time quoted. Enjoyed doing business with them.

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    Verified purchase
    Price

    Reviewed Aug. 30, 2017

    NDR supplied exact procedures towards alleviating crippling credit card debts that had high interest payments. Three out of four debts have been settled and the process of settling the fourth is ongoing. They helped me set up a monthly payment plan that was within my resources and I am very pleased with the results. Thanks to them I can see the light at the end of the tunnel!! It is a great feeling to be out from under the debts.

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    Verified purchase

    Reviewed Aug. 30, 2017

    National Debt Relief did everything they said they would do and then some! They helped me get out of debt and my life back on track. Currently things are better than they ever have been thanks to National Debt Relief. I honestly can't thank them enough.

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    Customer ServiceStaffTransparency

    Reviewed Aug. 30, 2017

    Very professional and answers all your concerns. Helps you out. Explain everything thoroughly and approachable. All the customer service representative are pleasant. They will work with schedule and budget. Definitely easy to work with. Will never hesitate to go back to them again with debt issues.

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    Verified purchase
    Staff

    Reviewed Aug. 30, 2017

    Very good help. All my credit card will be done. Thank you very much, and I would recommend to a friend, and anybody that ask. I very happy with your work, so please don't stop helping all you can.

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    Verified purchase
    Staff

    Reviewed Aug. 30, 2017

    Great experience so far! I'm thankful for National Debt Relief. I have been with them for a year now and they have been very informative. I'm half way there and can't wait to be done. Maybe one year left to get on track with my debt and hopefully never fall behind again.

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    Verified purchase
    Marci increased rating by 3 stars.
    Customer Service
    After a positive interaction with National Debt Relief, Marci increased their star rating on March 10, 2018.

    Updated review: March 10, 2018

    I needed to know the current status of the account and to be sure that the proper account would be debited this month. I also needed to a bit of encouragement and assurance that all would be well. Mr. ** was more than helpful and patient, and assuaged my concerns. He also informed me of how I might best keep track of updates as they occur.

    Original Review: Aug. 30, 2017

    We really have yet to get going, at least from my perspective. I am having a VERY difficult time with this period of owing and not paying creditors and watching my credit score fall into the abyss and the never-ending attempts at telephone contact. I will withhold judgment until I have seen some activity and results. The initial preparation of closing accounts and switching banks was quite arduous. I'm looking for special things. Now that it's been three months, maybe we're close to visible action. Give me another three months and ask again for my opinion. Best wishes to us.

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    Verified purchase
    Leah increased rating by 1 star.
    Customer Service
    After a positive interaction with National Debt Relief, Leah increased their star rating on Jan. 26, 2018.

    Updated review: Jan. 26, 2018

    Great service and amazing company. They have been very helpful. Customer service is excellent. I have already had some of my credit cards resolved. I am very pleased with the results so far. I highly recommend them to anyone who is in need of their service.

    Original Review: Aug. 30, 2017

    I just started the program in July 2017. Hopefully they can help me with my situation. Customer service were very helpful with answering my questions. I just want things to get back to normal. They get straight to the point. My monthly payments are 500.00 dollars.

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    Verified purchase
    Staff

    Reviewed Aug. 30, 2017

    The agents were a lot of help and very informative. All of the questions I had were answered quickly and very accurately. I really appreciated the patience the agent showed for me as a new customer. I was quite hesitant at first, but Kennedy did a wonderful job informing me of the services NDF is providing me. I am looking forward to being debt free.

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    Customer ServiceStaff

    Reviewed Aug. 30, 2017

    Great customer service reps, they took their time explaining everything in detail. Highly recommended. Easy electronic forms, great online access. I'm a happy customer and would recommend to anyone interested in consolidating debt. Easy low monthly payments set up with auto pay.

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    Customer ServiceTransparency

    Reviewed Aug. 30, 2017

    Things were explained to us very clearly. Soon after joining you the nasty phone calls stopped. We have had a little breathing room thanks to your help. I have already told others about your service. Thanks to you. We will soon be debt free.

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    StaffProcess

    Reviewed Aug. 30, 2017

    I am so very grateful to have the opportunity to have National Debt Relief help me in becoming debt free. It was really hard to take this course but I believe I am in great hands. Every employee I had spoke to was very polite and very informative. They answered any and all questions I had no matter how minuscule. This is truly a great program and I look forward to becoming debt free!

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    Process

    Reviewed Aug. 30, 2017

    This is a very helpful and amazing program. I would recommend it to everyone who is trying to get rid of their debts. The payments are very flexible and they work with you and understand what you are going through. Thank you very much for all your help.

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    Customer ServiceStaff

    Reviewed Aug. 30, 2017

    I would definitely recommend them to anyone who needs help getting out of debt. They are great to work with and are there to answer your questions. They are very friendly and helpful and knowledgeable people. They never made me feel dumb or less of a person. They were always happy to help.

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    Customer ServiceStaffProcess

    Reviewed Aug. 30, 2017

    What a great customer service reps you have there and making me feel comfortable about making the jump to take care of my debt. Were very informative about the program and that at any time it's ok to drop out. Both of them very professional. They made me feel that I definitely were not wasting my time with this program.

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    Customer ServiceStaffProcessTransparency

    Reviewed Aug. 30, 2017

    So far I've only gotten through the first part of this journey but it has been very calming. As you probably know, financial problems are very stressful and our application for help was very reassuring in that these people do this all the time and it will get better. Michael, our representative, explained every part of the process and really set my mind at ease. I feel like they're a bit protective of us in regards to collection agency calls and contacts as they tell you what to say and not to engage, just send them to the debt specialist and keep a record of who and when. I personally don't answer the phone if I don't know who it is but it's nice to know they're there for us. I don't foresee any problems and have had a fine experience so far. Very reassuring.

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    Customer ServiceStaff

    Reviewed Aug. 30, 2017

    Nikki was a pleasure to work with. I'm not very good with technology and she helped me with it and was very patient with me. And talked me through it. She was very pleasant to talk to also. You should give her a raise. The follow up call was kind of confusing. The guy talked awful fast I had a hard time keeping up. I hope I get all the forms signed and did on.

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    Customer ServiceStaffTransparency

    Reviewed Aug. 30, 2017

    I was very nervous about taking this step to debt recovery. All of my questions were answered in a kind and professional manner. I was walked through the entire process and at the end of my call knew what to expect. Everyone I have talked to so far has been helpful and didn't make me feel bad about the debt I had accumulated. I am looking forward to being debt free very soon!

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    StaffProcessTransparency

    Reviewed Aug. 30, 2017

    It was extremely easy to contact and speak with very knowledgeable representative. There was no wait or hold time. The program’s steps were thoroughly explained and reviewed. This program provides me with a light at the end of my dark financial tunnel.

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    Process

    Reviewed Aug. 30, 2017

    I feel sense of security. They are detailed and they want to be sure you understood what you are getting into but will tell you how they are there to help and support. At this time I'm still in the process. Hope I'll get the result fast.

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    StaffProcess

    Reviewed Aug. 30, 2017

    Jami ** is awesome and deserves every reward available. She is compassionate and incredibly patient and was extremely helpful. Jami assisted me with the Welcome process and was extremely friendly through it all. Jami is a great credit to your organization.

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    Staff

    Reviewed Aug. 30, 2017

    I am pleased with what NDR has done and is doing to assist me with eliminating my debt. Everyone is courteous, friendly and helpful. I get my questions answered and feel encouraged about my financial future. I don't have anything else that I can add at this time.

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    Staff

    Reviewed Aug. 30, 2017

    I can not begin to express my gratitude to NDR for assisting me. They gave me options I DID not know I had but most importantly they gave me peace of mind. I am able to have quality of sleep. NDR is a god sent company. When I speak with the staff of NDR they allow to me talk, I do not feel that I must rush to say everything quickly. The staff truly listen to my concerns and assist me with my questions. Thank you NDR.

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    Staff

    Reviewed Aug. 30, 2017

    I looked online for the highest rated for debt relief and I was given a whole list with National Debt Relief at the top. There were also a couple of other good options but National Debt Relief seemed to be the one to go with. They helped to break down our accumulated debts and they really came through for us. They were always good as far as any time we needed to contact them about anything. They were very friendly, professional, always great and fantastic. I've never found any difference with anyone I spoke to and they're super people to deal with. Everybody I've had to interact with was patient, always there and willing to listen. Our lives are a lot better now and we feel a little bit like we've taken a sigh of relief because we went underwater and we weren't exactly sure what to do. National Debt Relief was the best choice we've ever made to get our lives under control again in terms of our finances.

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    Customer ServicePriceStaff

    Reviewed Aug. 30, 2017

    I was going through a divorce with my wife at the time and I’d pay the minimum amount on the credit card bill which is all that I could pay. Each additional time the bill would come back, it would be a little bit more expensive than the last time. So, I went from $350 to $360 and then $370. I couldn’t afford to eat and pay the bills at the same time so I called National Debt Relief to see what I could do about it. Everybody at NDR was really friendly and knowledgeable. Every time I call, everybody already has all my information. They’re ready for any question and I get my answer. Paying my debts is getting done a little bit quicker than they originally intended. They said it was going to be about two years and right now, we’re at a year and a half and it should be done in a few months so it’s been good so far.

    It was more comfortable paying the debts through NDR because I didn't have to argue with anybody. Also, I didn’t have to pay interest on anything. But whenever I actually looked at it, if I’m paying a dollar, NDR takes 50 cents and then another 50 cents goes into the account. Even though I’m only paying half my debts to the creditor, I still end up paying the full amount. It’s a little less hassle but as far as the cost, it comes out to be the same.

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    Staff

    Reviewed Aug. 30, 2017

    NDR made the payments easier and they're still helping me out. The people I've worked with have been awesome. The first one who did everything for me and my account was really awesome to the point where I told my cousin about her. My cousin also got the program.

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    StaffProcess

    Reviewed Aug. 29, 2017

    Extremely thorough, helpful, and supportive in getting me through a process I thought would drown me. I would highly recommend this company to anyone going through tough financial times. The process was made simple by your helpful and caring staff. Thank you.

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    Staff

    Reviewed Aug. 29, 2017

    Very nice, helpful and understanding to talk with... Concern with me understanding the enrollment process. Made me feel comfortable with them and my decision to choose them to help me with my debt consolidation. I would highly recommend to someone in my position.

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    StaffProcessTransparency

    Reviewed Aug. 29, 2017

    Enrolling in National Debt Relief took such a heavy burden off of my shoulders. The representatives for NDR are so professional and have helped me through the process by keeping me up to date on my account and always answering all my questions in a friendly manner. Thank you so very much National Debt Relief!!

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    Customer ServiceStaff

    Reviewed Aug. 29, 2017

    I have been enrolled in the program for six months and I am happy to say I have two creditors resolved out of seven. The service reps truly care and are concerned for me, they always go out of their way to answer any questions I might have. Best decision I have made enrolling in National Debt. Try it. You have nothing to lose.

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    Customer ServiceStaff

    Reviewed Aug. 29, 2017

    Although it felt like the honest thing to do, it is dangerous to deal directly with creditors. They attempt to trick you into saying something incriminating on a recorded call. What a relief to have National Debt Relief field these harassing calls. In a short time they have resolved 3 out of my 4 debts and saved me thousands. They are sympathetic and more importantly, great at what they do. I'm so glad I didn't file for bankruptcy.

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    Reviewed Aug. 29, 2017

    We made a few mistakes financially and couldn't get back on our feet. When I was driving to work one day I heard a commercial about National Debt. So I went home and discussed it with my wife. We decided to give it a try and we are raising our credit and decreasing our debt. Thank you for saving our lives. We both retire in five years and will be debt free except for the mortgage.

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    Staff

    Reviewed Aug. 29, 2017

    My wife and I are still in the beginning stages but so far things are going great. The staff is VERY knowledgeable and kind. We felt like we had no chance of ever getting out of debt but with this program we now know that there is a light at the end of the tunnel. It's been rough having to buckle down but we have to do our part to make sure this works. National Debt Relief is such a gift and a blessing. Thank you!

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    Reviewed Aug. 29, 2017

    Very pleased with the help I received. Always available to help with questions. Made you feel that you would be able to reach your goal. Would let you know how much longer you had to go. I would highly recommend Debt Relief to anyone who needs the help.

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    Staff

    Reviewed Aug. 29, 2017

    I am enjoying working with National Debt Relief. Getting everything set up with them was much easier and based than I ever imagined. They are very easy to work with and have been willing to help with any question or concerns I have had.

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    Customer ServiceStaff

    Reviewed Aug. 29, 2017

    We have been in the program for almost a year now. They have been there every step of the Way and are really helping us get back on track. They are always keeping us informed and if we have questions we can call them anytime and speak to anyone. They know what is going on with our file at all times. Thank you for all your help.

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    PriceStaffProcess

    Reviewed Aug. 29, 2017

    They have been efficient and have been available and have answered any questions I have had. My problem with the program is that I don't think I have saved the money that I thought I would. As I add up all that I have paid to the program and the original amount of my debts, they are about the same. I guess I have saved the interest. In hindsight, I wish I would have contacted my creditors on my own and negotiated better interest rates. I think my credit score would not have suffered as it has.

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    Reviewed Aug. 29, 2017

    Just signed up in June. No bills paid off yet. Still receiving calls from some companies. 1 registered letter from one of them. Going ok I guess. No word otherwise. They told me it would take around 6 months before we would see any results, waiting patiently.

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    Reviewed Aug. 29, 2017

    Kody was very helpful and explained so I would understand everything. Patient with all my questions. I was so glad that I could get the help I needed to get out of debt. Thank you all for kindness and consideration. Welcome Call was very nice lady. I forget her name.

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    Reviewed Aug. 29, 2017

    NDR has been everything I hoped it would be. Great customer service & getting rid of my debt. It's awesome to know that I don't have to struggle with paying off every collector, they handle it all for you. It's the best thing I have done.

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    Customer ServiceStaff

    Reviewed Aug. 29, 2017

    I have been completely satisfied with the decision to contact National Debt Relief. Every representative I spoke has been very understanding about my situation. My first account settlement and also the larger one was solved quickly. National Debt Relief stopped all collection calls and are working with my creditors to settle my remaining debts. I should be debt free in about 9 months. No debt means complete freedom!

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    Reviewed Aug. 29, 2017

    Great. Very nice. Great customer service. They help you if you have any questions. They will go out of their way to help you. I don't know what else to say only that's it's great to work with them. Very passion and polite.

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    Staff

    Reviewed Aug. 29, 2017

    National Debt Relief has been very good thus far. They have answered all my questions and have been very attentive and polite. The only thing is I'd like to see when my debts have been paid off and how much is still left to be paid. I would recommend.

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    Customer ServiceStaff

    Reviewed Aug. 29, 2017

    So far I am happy because they are helping me establish my goals. What I don't like is that no matter how many times I ask for phone calls to be changed to Consumer Debt Relief they still disturb me at work saying National will not talk with them.

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    ProcessTransparency

    Reviewed Aug. 29, 2017

    My experience with National Debt Relief so far has been great. At first, I was a bit nervous about the whole plan but the specialists who assisted me in the beginning explained every step and I began to understand. They have managed to help lower my debt by settling with my creditors. It's a slow process but I have full confidence in their work.

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    Reviewed Aug. 29, 2017

    After several months of unease, I've finally decided to reach out to NDR and in my surprise, received an email minutes after my initial inquiry. Marvo has been really patient in explaining the program to me (and not persistent). Excellent customer service and very responsive!!! During my welcome call, Paul made sure that all my questions are answered clearly. Now, I feel relieved knowing that I am not alone in this financial situation. NDR is here to assist me.

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    Customer ServiceStaff

    Reviewed Aug. 29, 2017

    My experience with the representatives of National Debt Relief can be described as hassle free, heavily informative and relatively enjoyable. Everything was described to me in detail, and I never once felt overwhelmed or confused by the information. The representatives made a point to ask if I had any questions and were happy to answer if I did.

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    Reviewed Aug. 29, 2017

    When I contacted you I was having a hard time with my bills, after getting on the plan it really helped me. Only thing now is I want to build up my credit again and have a good credit score as I had before.

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    Staff

    Reviewed Aug. 29, 2017

    My experience with National Debt Relief has been easy and very accommodating. Talking about debt is a nerving subject but everyone made it easy to understand that I am now on the road to being debt free. Brandon ** did an excellent job and I would recommend talking to him directly to anyone. Thank you.

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    Reviewed Aug. 29, 2017

    I'm so glad I found you guys, thank you for all the help. Very professional, very helpful team, all my questions been answered at all times, so I will recommend some members of my family. They need them. So far they stopped all my creditors. I'm very happy, thank you again. Best regards.

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    Customer ServiceStaff

    Reviewed Aug. 29, 2017

    Mr. ** and staff at National Debt Relief were real thorough in explaining my options for their program. They also send me a client package book that was real helpful. I look forward in working with National Debt Relief to get out of debt. I appreciate their quick response to all my questions.

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    Customer ServicePriceTransparency

    Reviewed Aug. 29, 2017

    National Debt Relief saved me thousands of dollars in credit card debt. Thanks to their open lines of communication and proper documentation, everything with my debt consolidation went smoothly. This company was able to handle debt collectors bothering me at all hours of the day. The threatening phone calls stopped, and I was finally able to manage my finances without having to worry about interest rates. Overall National Debt Relief was able to save me over $6,000 of my original debt of $11,500. Thank you!

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    Customer Service

    Reviewed Aug. 29, 2017

    National Debt Relief has been such a big help. I was overwhelmed with my credit card debt and I was paying the minimum but not getting anything paid off. National Debt Relief has taken the burden off of me and I don't have to deal with the call and they settle the debts for me.

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    StaffProcess

    Reviewed Aug. 29, 2017

    My experience with National Debt Relief has been fantastic!!! I emailed them a little over a year ago and I haven't regretted it since!!! The first person I spoke to was Brian **, he made sure I understood everything about the program and got me on the right path! The thing I loved the most about this company is they are very kind and caring of your situation... They never judge you or make you feel like you're dumb for getting yourself in such a mess. I would definitely recommend them to others!!! 5⭐️⭐️⭐️⭐️⭐️For sure!!!

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    Customer ServiceStaff

    Reviewed Aug. 29, 2017

    Both people I spoke with were very nice, respectful, and made sure they answered my questions to the best of their ability. I don't remember the lady's name that called me, but I do know that Jose ** is the one I originally spoke with about starting my account. The lady was the one who did the welcome call, she was very nice and informed me on everything I had questions about.

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    Reviewed Aug. 29, 2017

    National Debt Relief was there for me when I thought I had nowhere to turn and was drowning in debt and minimum payments were not easy to make. I was scraping pennies and borrowing from loved ones just to make ends meet and feed my family. Now I can afford my payments and take care of my family! Also, I'll be debt free much sooner than I ever could have imagined!

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    Customer ServiceStaffProcess

    Reviewed Aug. 29, 2017

    After making a few not so smart financial decisions I knew I was heading down a path I didn't want to go. I researched different debt relief companies and National was always coming up as top notch. I got started with them and within just shy of 2 years they had negotiated and cut down my out standing debts saving me thousands of dollars. They were always helpful and friendly every time I called and I learned a bunch about how debt works that I didn't know before. I would recommend anyone struggling with outstanding debts to enroll in their program, they are wonderful and helped me a lot.

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    Customer ServiceStaff

    Reviewed Aug. 29, 2017

    Awesome customer service! Everyone I spoke with was very efficient with helping me to understand their services on how to become Debt Free. I'm happy to know there are people showing support. The National Debt has given me relief on there are people who can help. Thank you, NATIONAL DEBT RELIEF.

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    Customer Service

    Reviewed Aug. 29, 2017

    It has only been 3 months. I wish creditors were contacted by now. Customer Service has been very helpful when I have called. Everything is still as it was when I contacted NDR. Hopefully things will start to change from here on out.

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    Staff

    Reviewed Aug. 29, 2017

    All staff and services provided by National Debt Relief have been extremely helpful and effective in helping clean my financial situation. They were able to assist me in every situation including with dealing with court related questions and issues relating to creditors. Thank you! Greatly appreciated.

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    Customer Service

    Reviewed Aug. 29, 2017

    Simply relieved and blessed and quite frankly thankful on the settlement amount. I had doubts coming into this but they reassured me everything was going to be fine and stress free, especially getting those harassing calls, one can only worry. But after today I feel proud, thank you.

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    Customer ServiceStaff

    Reviewed Aug. 29, 2017

    I had the most pleasant experience working with Assam **! He was very thorough with all information and took his time helping me. And thanks to Jimmy for the "Welcome Call" as it was a pleasant experience as well. I'm very happy with my decision on having NDR help me become debt free!

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    Customer ServiceStaff

    Reviewed Aug. 29, 2017

    Excellent Salesperson - I never felt pressured into anything and every step made perfect financial sense. From the monthly savings to the credit restoration and instant peace of mind... An answer to our prayers - literally! Thank You!

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    Customer ServiceStaffProcess

    Reviewed Aug. 29, 2017

    Armani and my contact for the welcome call were very helpful, informative and patient. Very thorough in every step of this process!!! I was hesitant on what to do for my credit cards but I feel confident that your company and debt relief team will get the job done!

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    StaffProcessTransparency

    Reviewed Aug. 29, 2017

    Both parties that I spoke with were very helpful and truly appeared to have my best interest in mind. They were very easy to work with and walked me through the process and made it very easy to understand. All the questions I had they answered with ease. They also put my mind at ease knowing I was doing the right thing. They made the whole process very easy.

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    Process

    Reviewed Aug. 29, 2017

    NDR has been very good getting thing started with my enrollment into the program. Only started in June so I guess their contacting my enrolled creditors takes some time for they are harassing me to death right now. Everything else with them swift and precise.

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    Reviewed Aug. 29, 2017

    This was a great experience. I want to Thank Jeannie for all her help on getting us started and into the 42 month program that will help us make each payment. Thank you for Understanding the need for us to have National Debt Relief help us in the next 42 months or less to settle our Debt...

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    Customer ServiceStaff

    Reviewed Aug. 29, 2017

    Jan and Jonathan were extremely helpful, and both my husband and I feel all our questions and concerns were addressed to our satisfaction. The enrollment process was relatively easy, and Jan was especially prompt and professional at following up with phone calls and emails.

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    StaffTransparency

    Reviewed Aug. 29, 2017

    The people here were very helpful and always respectful. I had many questions and they were very quick to provide clear and accurate responses. I think it is easy to say that without National Debt Relief we would have been in bankruptcy long ago, but thanks to their helpful team that fought for us we are much closer to being debt free.

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    Customer Service

    Reviewed Aug. 29, 2017

    In general I am satisfied with some CSReps when handling my needs over the phone, however, I have encountered some with an attitude which has made me uncomfortable. This issue must be addressed if I am to recommend this services in the future. Thank you for your prompt attention to this matter.

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    Reviewed Aug. 29, 2017

    I had a number of credit cards with balances in which, didn't put me in danger, but were becoming increasingly difficult to pay down efficiently. NDR offered a way to address that very specific problem, and - with a manageable and considered payment structure - I can lay claim to have had eliminated all of my credit related debt in less than 24 months.

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    Price

    Reviewed Aug. 29, 2017

    National Debt Relief helped me get out of my credit card debt that I built up during college. The plan they set up for me was affordable and let me get out of debt but not put a strain on my everyday life. I would totally recommend National debt relief to anyone struggling with debt.

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    Customer Service

    Reviewed Aug. 29, 2017

    NDR has provided me with much needed relief in a great time of strife! Their customer service and personal attention continues to impress me, and they continue to look after my best interests! From start to finish, this is a stand up organization.

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    Customer ServiceStaff

    Reviewed Aug. 29, 2017

    I found my experience with National Debt Relief to be rewarding and not as aggressive as other companies. I would definitely recommend to friends. The enrollment process was really stress free as the representative discussed every detail. If I had a question she took the time to answer my questions in its entirety.

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    Jerry increased rating by 2 stars.
    After a positive interaction with National Debt Relief, Jerry increased their star rating on Sept. 9, 2017.

    Updated review: Sept. 9, 2017

    Extremely satisfied with the whole process. Their personnel demonstrates that they care about me. They make sure that I don't have any doubts or concerns. They constantly follow up with me via phone or email to keep me informed on where we at in the process. Extremely happy, thanks National Debt Relief.

    Original Review: Aug. 29, 2017

    I'm currently in the initial phase of the process. Therefore, I don't have enough information to provide a review. Now that been said, I have to say that in the proceed of National Debt Relief gathering all my information and putting everything together they absolutely have done a good job. More to provide in the near future. Hopefully at the end I would be able to provide a 5 star. So far, so good. Thanks.

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    StaffProcess

    Reviewed Aug. 29, 2017

    I have, recently, enrolled in the program. I have only positive comments thus far. As I progress in the program, I, certainly, hope I have a positive experience with NDR. The two ladies that I have spoken with, have given me hope that the program is a good fit for me.

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    StaffProcess

    Reviewed Aug. 29, 2017

    I would have never been free from the credit card debt if I had not contacted National Debt Relief. I was contemplating a bankruptcy but did not feel comfortable with the idea. I started to research different relief programs and National Debt Relief stood out above the rest. I am glad I made this difficult decision and NDR was there throughout the whole process. Every staff member I talked to treated me with concern and respect. I would recommend NDR to anyone who feels like they are drowning. I graduated the program last month. I feel fantastic and proud of myself! Thanks National Debt Relief for saving me!

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    Reviewed Aug. 29, 2017

    My decision to contact National Debt Relief was a good one. They helped to make my life a little easier to deal with. We are now enjoying some things for our family that was no way possible before their help. We had a hard time the last 2 years with the sudden death of my son in law and my wife losing her job. I am thankful for their help in resolving our debt.

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    Reviewed Aug. 29, 2017

    When a major aerospace company's RIF came our way our credit cards were maxed out and we faced bankruptcy. National Debt Relief was able to negotiate for us to not only hold off our creditors but to reduce our balance owed amounts. After all these years working with Nat'l Debt Relief we are now back on track. They are an excellent and honorable company that saved us from bankruptcy.

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    Lisa increased rating by 1 star.
    Process
    After a positive interaction with National Debt Relief, Lisa increased their star rating on Jan. 24, 2018.

    Updated review: Jan. 24, 2018

    I am so pleased that my debt is becoming something that is being taken care of instead of not. I am happy that National Debt Relief is able to help me. I really didn't want to be delinquent on my accounts, and this is helping.

    Original Review: Aug. 29, 2017

    I have only been in the program a few months, and have no issues at this time. I chose this program as it had many good reviews online. I look forward to be cleared from my debt. I can give a better review when I have passed a year and know more on how everything is being paid off.

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    Customer ServiceStaffProcessTransparency

    Reviewed Aug. 29, 2017

    From the initial call I was impressed with the professionalism of the customer service representatives. A bit tedious at first with all the paperwork, but completely worth it. Once the process began they communicated with me in a timely manner with settlement offers and keeping me updated. I was completely satisfied.

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    Customer ServiceStaffTransparency

    Reviewed Aug. 29, 2017

    I have only just enrolled but I am very impressed with the customer service I have received. People are friendly, they return calls very promptly and everything is explained thoroughly. Questions are encouraged with answers in follow up emails or call. You always deal with the same person you are assigned to so it's very simple and you get all contact numbers up front.

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    Customer Service

    Reviewed Aug. 29, 2017

    Several years back life got overwhelming and I things financially were beyond strained, I ended up have a few late payments on credit card charges which ultimately caused my rates to the point where I could not even make the minimum payments much less pay down. This was my own errors but the consequences got to the point that I thought I would have to file bankruptcy. I did not want to do that if possible, but the phone calls that were constant and the inability to meet the demands I finally got where I won't even pick up the phone. Through websites and other people stories I finally reached out to National Debt Relief. They evaluated my situation and listed the accounts that they could take care of. We discussed a reasonable budget which we reassess ever so often and have contacted my accounts and represent me in trying to negotiate and settle the amounts owed.

    A few even started collection through the courts. National Debt Relief represented me with counsel and advice and have successful cleared many of my accounts over the last few years. We still have a little ways to go, but they are on task to get my accounts settled and paid in the four year window we spoke of when I started. I can answer my phone now and if it is an account that National Debt is working on I just give them their phone number. I know through their hard work I have not had to face a garnishment at my work, which I am also extremely grateful for. I also like knowing that I am settling my accounts and working on the solutions, after all I am the one that caused it. Thank you for your help and I would recommend you to anyone that is faced with a similar situation.

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    Customer Service

    Reviewed Aug. 29, 2017

    It's been smooth so far but it's only been a few months. I will need to review again later after I start paying off creditors. They were extremely helpful in explaining all the details. Changing the phone numbers and addresses kept the calls at bay.

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    Staff

    Reviewed Aug. 29, 2017

    This has been the most amazing experience!!! The people I have had the pleasure of working with have been amazing!!! I'm so blessed I picked National Debt Relief to help me!!! They handled all my issues with ease and made everything super easy for me. Thank you National Debt Relief!!!

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    Customer ServiceProcess

    Reviewed Aug. 29, 2017

    National Debt Relief assisted me with my debt professionally and efficiently. Their response was quick and very professional. Although I did not have an assigned point of contact, all members of National Debt Relief had access to my file making the process smooth and accurate. Thanks, National Debt Relief.

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    Customer ServiceStaff

    Reviewed Aug. 29, 2017

    National Debt Relief has been so supportive and helpful. They respond quickly and diligently whenever I've had questions. They have handled all of my debt issues with professionalism. I am currently still enrolled in my program. They have offers for 3 out of the 4 credit cards I enrolled with, 2 being completely resolved. I've been enrolled for 20 months so far. They have helped make erasing my debt and improving my credit score a real possibility. I appreciate the work they do.

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    StaffProcess

    Reviewed Aug. 29, 2017

    I feel that debt relief program has helped eliminate some of my debt as I am not quite through the program. When I am through I know I will feel great not having this heavy burden. The staff are very helpful in assisting me to achieve my goals.

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    Staff

    Reviewed Aug. 29, 2017

    Everyone that I had contact with was friendly, helpful and knowledgeable. Each individual was kind and did not mind interruptions and having questions answered. I have also been emailed all phone numbers and information necessary to make this endeavor successful! Thank You.

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    Reviewed Aug. 29, 2017

    Great customer service and willing to go above and beyond to help out! Always willing to answer all your questions. Experience was very comfortable and bring peace of mind. I would recommend to anyone who may need help! I thank them a lot for everything they are doing for me!

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    Reviewed Aug. 29, 2017

    All parties were extremely helpful and respectful. I was nervous about trying to do this and talking with Micheal I felt comfortable and hopeful that it was possible to get thru this situation with a little or less stress than I thought. The situation is extremely embarrassing and I was relieved that this company was not rude and abusive. Definitely would recommend to others.

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    Reviewed Aug. 29, 2017

    Very good experience. All of the people you speak to are helpful and friendly. They seem to cover all the bases. Available for help when needed. Wish I had called sooner. I would recommend to anyone in need of help when the chips are down.

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    StaffProcess

    Reviewed Aug. 29, 2017

    Everyone I have dealt with in this process has been professional and very helpful! NDR has been thorough with the fine details and very supportive in this difficult time! I have already told some of my friends and family in similar situations of the professional, easy process of debt consolidation provided by NDR.

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    Customer ServiceStaff

    Reviewed Aug. 29, 2017

    I am incredibly thankful for being denied a personal loan because it led me this program!!! I am extremely grateful for this moment! My credit card debt was outrageous and I was always paying the minimum payment due and always ended up maxing the card back out... Now that I do not need to pay my monthly payments anymore I can finally have financial freedom and cash at hand. I learned the hard way that credit cards are truly a pain in the butt unless you have $10,000 up front monthly. I learned my lesson and I refuse to ever max out my credit cards again. Best wishes to everyone, spreading positive vibes your way! Not to mention, the assistance and customer service I received was EXCEPTIONAL, answered all my questions and doubts. The whole process took about 2 hours and they are always one call away! I'll definitely be referring people once I am settled.

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    Reviewed Aug. 29, 2017

    They have helped me find a simple yet affordable solutions with the finance I got myself trouble in. They took the proper precautions to attend to my every need and will be debt free in about 2.5 years instead of more. I would recommend this to anyone who needs help financially.

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    Customer ServiceTransparency

    Reviewed Aug. 29, 2017

    I had an excellent experience with National Debt Relief. They helped me pay off debt that I wouldnt have been able to on my own. They were consistently in communication with me, helping me to make the best choices to get my debt paid off.

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    Staff

    Reviewed Aug. 29, 2017

    I am happy that I found National Debt Relief. I was glad that they were accredited A+ with Better Business Bureau. The employees were helpful and professional and worked hard to negotiated my debt down. I was drowning in credit card debt and with National Debt Relief I was able to settle my debt and pay it off faster. Satisfied with the company.

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    Customer ServiceStaff

    Reviewed Aug. 29, 2017

    National Debt Relief has been fantastic! Setting up my program was easy and straightforward. NDR is super responsive and quick to answer any questions. Every person I have spoken with over the phone has been knowledgeable and courteous. They always put me at ease when dealing with such a stressful situation. I'm so glad I can work with a great company!

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    StaffProcess

    Reviewed Aug. 29, 2017

    The team was very helpful so far and I'm looking forward to a great experience with National Debt Relief. 13,658 worth of debt but I'm positive that I will succeed with this program because the helpful folks here have ensured me that I am in good hands.

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    Staff

    Reviewed Aug. 29, 2017

    The people that I talked to were understanding, courteous, patient and answered even the dumbest questions that I asked. No one wants to have to go through these things but they totally understand and give you the peace to move forward knowing someone is in your corner.

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    Staff

    Reviewed Aug. 29, 2017

    This experience was far greater than anything I could hope for. I was given Narkis ** name by a very good friend of mine about a year ago but never acted upon it. So I was at the end of my rope and remembered getting an email about this program. Narkis ** was so comforting and understanding. He kept my hopes by saying everyone goes through something. It was as if he could feel my pain and I felt so hopeful. He never made me feel ashamed of my situation but yet he told me to hang in there and this program If I qualified would help me in the long run.

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    Reviewed Aug. 29, 2017

    Very easy to deal with. Non judgmental. Would do again if need be. Don't hesitate if you need help. Absolutely the best option for those who have unresolved debt. Easy options and support along the way. Helps credit score when finished and clear communication from start to finish.

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    Staff

    Reviewed Aug. 29, 2017

    So far so good. Everyone is very nice and answers all of my questions. I am looking forward to working with everyone. I am only in the beginning stages of my agreement with NDR but so far everything has been great.

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    Reviewed Aug. 29, 2017

    In 2013 I was facing a reduction in paid wages and an increase in payments to credit cards. I did not know where to turn. I found National Debt online. They helped me reduce my debt by negotiating with my creditors at a rate that I could afford.

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    Customer ServiceOnline & AppStaffTransparency

    Reviewed Aug. 29, 2017

    Friendly. Informative. Both people that I dealt with were very pleasant easy to understand. Information was explained carefully and this has been an easy experience. A great help to get myself back on track. The application process was simple. Easy email communication and all of the information that we went over was sent to me as well. Nothing is hidden.

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    Reviewed Aug. 29, 2017

    I have some serious debt, but I am also paying over $1000 per month. It seems that my debt should be disappearing more quickly than it is. I don't understand how I'm not getting out of debt sooner? This is one thing that I would like to understand better.

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    Staff

    Reviewed Aug. 29, 2017

    Not seeing the speed of resolution that I expected. The reps are nice, but I wish they would reach out to debt companies and work to resolve the issues rather than waiting out the time frames that lead to my account being charged off. If they would strive harder in that aspect it would help everyone.

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    Customer ServiceStaffProcess

    Reviewed Aug. 29, 2017

    I am truly satisfied with all the help I have received with this program. When I call the people are kind and understanding. They have answered my questions professionally. Each day it has made me to make better decisions as to what I will buy and spend. Thank you.

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    Customer ServiceStaff

    Reviewed Aug. 29, 2017

    This is a great company to get involved in when you are trying to get it debt. It just messes up your credit score for awhile. The representatives do get back with you right away with questions you have or concerns. Great with communications.

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    Customer Service

    Reviewed Aug. 29, 2017

    The reason I chose 3 stars is because I am just beginning my journey with National Debt Relief and since I am in the preliminary stage I can't really state anything other than customer service has been very accommodating and responded in a timely manner.

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    Online & AppStaffProcess

    Reviewed Aug. 29, 2017

    Very easy process. Great help in answering my questions and getting the help that I so needed. Thank you. The staff and employees were very knowledgeable and courteous in this hard time for me. The portal and website is very easy and secure and easy to learn.

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    StaffProcessTransparency

    Reviewed Aug. 29, 2017

    From start to finish with the professionals I had contact with were the best at being open and up front with all they communicated to me about your program. This program is a life saver at this time in my life and it's reassuring to know you have quality people representing your company upfront. You have truly covered every possible situation in order for me to succeed in paying off my debt in a positive manner.

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    Customer ServiceStaff

    Reviewed Aug. 29, 2017

    Every person with whom I've connected at NDR has been really kind and helpful. I haven't heard from them in a while, and my account is supposed to end in December, so I'm assuming things are okay. Usually people reach out when something is amiss.

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    Customer Service

    Reviewed Aug. 29, 2017

    I'm new to National Debt, am still getting calls from creditors so not sure if I've made the right decision. I will continue with National Debt Relief at this time because I really need some help to clear my debt.

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    StaffTransparency

    Reviewed Aug. 29, 2017

    National Debt Relief, the people I talked with and worked with me were very courteous and helpful. They worked with me and gave me low payments and explained everything to me in a simple and easy to understand way. Thank you.

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    Customer ServiceStaff

    Reviewed Aug. 29, 2017

    I had a polite and very knowledgeable experience with whom I spoke with. They were helpful and answered all my questions. I would recommend National Debt Relief to my family and friends. I was pleased with the flow of the call.

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    StaffProcess

    Reviewed Aug. 29, 2017

    I was very nervous when initially calling for help. I felt embarrassed and alone. The nerves quickly faded away as I felt no judgment. They just wanted to help me. The questions were easy. I had opportunities to ask questions. And felt at ease, once we got the process started.

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    Reviewed Aug. 29, 2017

    I was a little confused about how this would work for me and if I was making the right decision. I'm happy I did go through with it. It's helping me get my finances back on the right track again. It's a slow process but it's something that is going to work for me. I would recommend it to everyone who is having a hard time with their finances.

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    Customer ServiceStaff

    Reviewed Aug. 29, 2017

    Good overall. Two issues: They didn't request the number of collection agency that was calling me to handle the situation. Two, a third party lender called me, asking personal questions and I reported it National Debt Relief. They said the co. is an affiliate.

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    Customer Service

    Reviewed Aug. 29, 2017

    I am very pleased at the way I was treated and the information sent to me on each and every step. My contact always answered my calls and I felt very satisfied after we spoke. The only matter I feel could be better is the directions on the web were somewhat unexplainable and I had to call with questions.

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    Price

    Reviewed Aug. 29, 2017

    Simple process to get going, accurate answers and convenient online access. Fees are low, and the flexible options offered makes this service a great one to get debt in line. Will recommend to any looking to settle with high interest charging credit card companies. Legal support is a distinct and convenient feature.

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    Reviewed Aug. 29, 2017

    At first, I had my doubts, but I have been very happy to have chosen this group to assist in my debt. So far they have resolved one of my debts and can’t wait to see how much I can save on my next one.

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    StaffTransparency

    Reviewed Aug. 29, 2017

    Had a very simple and well explained experience with both David ** and the welcome team. Made it very straightforward and easy. Both David and welcome team were a pleasure to work with and polite and knowledgeable. I am looking forward to completing the agreement with their guidance.

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    Process

    Reviewed Aug. 29, 2017

    When I first went to them they described exactly how the program will work what was expected of me and when I can expect from them and they were very accurate. Basically they get the creditors to drop the interest and then map out a monthly plan to pay off the balance.

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    Customer Service

    Reviewed Aug. 29, 2017

    I had a loan debt of 8,000 dollars and it was negotiated and settled for half. I haven't done the math yet but after fees I'm not sure how much it saved me but I know it was less than 8,000. The best part is the threatening collection calls stopped, the loan company was paid and my credit has started improving. I recommend this company and their service.

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    Customer ServiceStaff

    Reviewed Aug. 29, 2017

    Amazing to work with! My husband and I had encountered several life trials that caused us to fall terribly behind on all credit debt (we had to unplug our home phone and keep our cell phones on silent due to collector harassment.) NDR alleviated all of this stress and took care of everything. We paid all settled debts within 18 mos!

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    Reviewed Aug. 29, 2017

    My experience with National Debt Relief has been a positive experience. I started the program with $16,000 in debt, I am now at $1600. I soon will be out of major debt. It took less than 3 years to accomplish. I would recommend them to others.

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    Customer ServicePriceProcess

    Reviewed Aug. 29, 2017

    Excellent experience. I Highly recommend National Debt Relief. They worked out an affordable 3 year plan for me that I am half way through. My debt has been cut in half & my credit score is beginning to rise. Great Customer Service as well. Within 24 hours of contacting them, they provided me with a plan & have been there throughout this process.

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    Process

    Reviewed Aug. 29, 2017

    I’ve been in the program a year. So far the program has been great. I'm down to two creditors left to be paid. The program has its moments of frustration but it worth it. (So far). I waiting on the end results. Im waiting to be done and be debt free. I think this program is living up to its rep.

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    Reviewed Aug. 29, 2017

    I joined National Debt Relief July 2015. I had an astronomical amount of debt. National Debt Relief helped me to settle all that debt in 26 months! I am so grateful and so relieved. They offer outstanding services and are customer driven. I would recommend National Debt Relief to anyone drowning in debt.

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    StaffProcess

    Reviewed Aug. 29, 2017

    The agent was very prompt in returning my request. He was very accurate with the details of which accounts I needed reduced. It's only been a few months but the process is working. All you need to do is follow their instructions with the accounts you are requesting relief from and all will be right.

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    PriceStaff

    Reviewed Aug. 29, 2017

    NDR is highly recommended over various social platforms. I would recommend them to anyone needing Debt relief. I have recommended two people already and they have had a good experience so far as well. They are quick and make it easy to get the best service possible. The payments are actually lower than what I was paying to my creditors. Not to mention all the money I will save on interest...

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    Reviewed Aug. 29, 2017

    I am having difficulty understanding timeline, but trust they are taking care of me. It releases a lot of pressure for me but I guess I need to be patient. This is the first time I have done this without meeting someone.

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    Verified purchase

    Reviewed Aug. 29, 2017

    I started to work with National Debt Relief because I had multiple credit card debt and it was a high expense just to make minimum payments. Thanks to National Debt Relief not only I was able to reduce my monthly credit card payments all in one place but they were able to reduce substantially my overall debt. I highly recommend National Debt Relief.

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    Staff

    Reviewed Aug. 29, 2017

    I want to express my thanks to the National Debt Service for helping me resolve some of my debts with comfortable payments. No one likes to be in debt, you sleep better when you know you have people on your side helping you resolve them. Thanks.

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    Process

    Reviewed Aug. 29, 2017

    The whole process went well. Any questions or concerns I had were addressed quickly. Overall I am very satisfied with National Debt Relief. When I first started the program, I felt like it was going to last way too long. It actually took less time than anticipated.

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    Customer Service

    Reviewed Aug. 29, 2017

    I was told 3 months. It's been 5 months and only small bill paid for less than $200.00??? I don't understand, my phone will not stop ringing from bill collectors. It is getting to be a big headache. Bankruptcy would have been easier. I am disappointed.

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    StaffProcess

    Reviewed Aug. 29, 2017

    National Debt Relief is a great program! Everyone I have talked to has been very nice and helpful! They have worked with me when I was struggling to make my monthly deposit and I didn't have to get out of the program. It's easy to get started in the program and they take care of everything else. Great program!

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    Customer ServiceStaff

    Reviewed Aug. 29, 2017

    Since started in 2016 I've had a very helpful experience with NDR. They've been very helpful every time I've called. They seem to work very well with creditors and the likes. Would recommend to others if needed. Takes time to get things going with the creditors but well worth the time. Can't think of anything else to say about this service.

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    Reviewed Aug. 29, 2017

    Im not happy at all that the latest bill from years ago are being paid first. Now all my recent bills are not which making my credit score go down a lot which I feel that they should of been paid first.

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    Staff

    Reviewed Aug. 29, 2017

    National Debt Relief has made it easy to reduce my debt. They have always made it easy for me by making the payments manageable. They keep in well informed when a settlement was been reached. All the representatives are always very helpful and put your mind at easy during a very stressful situation. I would highly recommend National Debt Relief.

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    Staff

    Reviewed Aug. 29, 2017

    I couldn't be happier with the outcome. I was given a timeline with which my debt would be resolved and it was met. Reps from NDR were always professional and responsive to my inquiries. I was never left in the dark as to what was going on with negotiations for my accounts. Two thumbs up.

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    StaffProcess

    Reviewed Aug. 29, 2017

    Getting started with the program was extremely easy, and the help was fantastic. I was able to get the help I needed in getting enrolled and both People were super nice in helping. Thank you and I'm excited to start this program.

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    Staff

    Reviewed Aug. 29, 2017

    National Debt relief has been great. They are very helpful and responsive when I had questions. I would definitely recommend them if you are overwhelmed with credit card debt. Thank you very much. Happy with service.

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    Staff

    Reviewed Aug. 29, 2017

    I'm happy with the professional manner and understanding. It's not easy falling behind in your bills and job related responsibility and when you're looking for an reasonable manner to get back on track. This was the most acceptable Avenue for me to take.

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    Customer ServiceStaffTransparency

    Reviewed Aug. 29, 2017

    The best of the best! They made it so easy to work with, they were always doing the work for you, and always made sure to get the best that they could. Communication was amazing and they always contacted you for any questions and were clear to explain what needed to. They made me breathe easier and am grateful for their help!

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    Customer Service

    Reviewed Aug. 29, 2017

    If I could give less than one star I would. Getting into this you idiots actually gave me hope, I had gotten myself into a mess and sought help to fix it. That was a huge mistake, more than once you pulled money that wasn't there, you take your fees out of the $300 you stole out of my account to provide your services. All you did was put me in even more debt to "pay settlements", I'm pretty sure you just kept all of the money. I was constantly playing catch up and every time I called to cancelled my dumb self was talked into staying resulting in my constant struggle to catch up and keep up with the money you took out of my account. Feel free to refund all of my money, which I'm sure you won't because you stole it fair and square. You're a crap company and you're not there to help. Refund my money. Seriously.

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    Transparency

    Reviewed Aug. 29, 2017

    I was in a pretty bad place, I couldn't pay my bills on time. National Debt Relief stepped in and took care of everything. They were easy to talk to and available anytime. They explained everything in detail. Payments were very reasonable.

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    Staff

    Reviewed Aug. 29, 2017

    I would really recommend National Debt Relief to everyone who wants to get out of debt. They understand your situation and they are real professionals. Love the company and what they are doing. #1 in getting out of debt fast. Must try this company.

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    Staff

    Reviewed Aug. 29, 2017

    Whenever I ran into a problem support was there to help me. They were understanding and found the best solution to my problem. I am pleased with the service and the support that I am getting. It's not going as fast as I want only because I had to suffered my payments.

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    Price

    Reviewed Aug. 29, 2017

    When I applied with National Debt Relief, they told me it would take 4-6 months before they would start getting results with my credit card companies to get a figure they would agree on. My back is to the wall. I'm on a limited income and disabled. I'm running short each month because my rent went up and cuts into my buffer zone of money that I pay my bills with. I pay NDR $827 a month to build up funds to pay off my credit card bills within 24 to 48 months to settle my credit card debt. But the fees and interest the banks hit you with never help the balance go down. I'll never see the light of day.

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    Customer ServiceStaff

    Reviewed Aug. 29, 2017

    My experience with National Debt Relief was outstanding!! The customer service was top notch and the communication was second to none as we navigated the elimination of my debt. I was impressed every step of the way by their negotiation skills, their dedication to my cause and their knowledge about debt relief. I am honored to have had them help facilitate my debt relief and will consistently recommend them to all of my friends and family. THANK YOU NATL. DEBT RELIEF!!!

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    StaffTransparency

    Reviewed Aug. 29, 2017

    My agents who assisted me in the process of becoming a client of National Debt Relief were helpful and kind. My agent was understanding and sensitive to my situation. The terms and program guidelines were explained thoroughly and concise. When I was done with my whole enrollment experience I felt content knowing I had made the right choice in settling my debt with an amazing company and staff. I would definitely recommend National Debt Relief to family and friends.

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    Customer ServiceStaff

    Reviewed Aug. 29, 2017

    I've been working with NDR for the last 2 years on my $40,000 credit card debt. There was no way I was going to dig myself out without help and they have been really great. I'll end up settling for a bit over half of what I owed when it's complete. Excellent customer service team who are very active whenever you need to take action on your account.

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    Staff

    Reviewed Aug. 29, 2017

    We haven't got too far yet but I have high hopes to get debt free. Thanks for the help everyone so far is great to talk to, I hope that everybody with my kind of problem can get help. It's hard to ask sometimes but this is much easier for me. Thanks again.

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    Staff

    Reviewed Aug. 29, 2017

    I was scared to start a debt consolidation program but after talking to the very kind people, I knew it was the right decision for my family. We are now on our way to being debt free and having the extra money to do more family adventures. Thank you all for your continued support.

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    Verified purchase

    Reviewed Aug. 29, 2017

    I am really satisfied with the results of joining NDR. They have assisted in managing and paying off my debt. I am very satisfied with the negotiations that they have come to with my creditors. I would recommend this company to anyone struggling with debt.

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    Customer ServiceTransparency

    Reviewed Aug. 29, 2017

    I really like the fact that when calling the customer service honey that you don't have to wait too long. That there is always someone willing to help and hear you out. Whenever I have a question, I can get a response within a couple days. Communication is important and this company is very good at keeping it open.

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    Reviewed Aug. 29, 2017

    I suffered for a long time trying to dig my way out of debt. Never in my life did I ever think I would be debt free. I struggled every day, and had high anxiety about living paycheck to paycheck. With the help and support that National Debt Relief offered, I found myself getting out of debt faster than I ever dreamed. I am forever indebted to National Debt Relief.

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    Staff

    Reviewed Aug. 29, 2017

    You have been a great help. Thank you so much! I was stressed all the time with my bills. My husband got sick and stopped working so I didn't have the income I was used to. I am almost debt free and very happy for the help!

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    Process

    Reviewed Aug. 29, 2017

    My wife and I are very pleased with this program. Enrollment took less than 30 minutes and the program has allowed us to organize our finances without the pressure of countless credit card bills every month. We only wish we could contribute more to our account to enable the process to move along more quickly.

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    Staff

    Reviewed Aug. 29, 2017

    I have had a good experience with National Debt Relief. Very friendly staff and always helpful. They have helped me get started with getting out of debt. This has helped me relieve stress because of unwanted debt. I have already negotiated three accounts.

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    Staff

    Reviewed Aug. 29, 2017

    When I needed to change my withdrawal date to coincide with my social security payments, they didn't waste any time to accommodate my request. It alleviated the anxiety of missing payments. I am grateful they helped and answered all.

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    Customer ServicePriceStaff

    Reviewed Aug. 29, 2017

    When I contacted NDR, I absolutely felt as though I was drowning. Years of medical bills from supporting a partner, breaking up, moving apartments and starting over... all of a sudden I couldn't keep up and the interest rates kept getting higher. I was so embarrassed to call and speak to a stranger about what I felt were my failures. I thought I would be punished and made to feel worse than I already did. I was miserable, but had no choice. From the very beginning, the NDR team has been incredible. They gave me a safe place with no judgement to speak about why and how I was here. They encouraged me to see a light at the end of the tunnel, and a new beginning. Months later, I still have work to do, and it will take time to get to where I want to be. But NDR has been so patient, kind and encouraging that I'm feeling hope again. Thank you, thank you, thank you.

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    Staff

    Reviewed Aug. 29, 2017

    Taking a chance with National Debt Relief has helped relieve a large burden of stress. They make getting out of debt manageable and less daunting. They are friendly and consistent with their service. There is finally a light at the end of the tunnel.

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    Customer Service

    Reviewed Aug. 29, 2017

    It was about 3 years ago that I already finished term with them. Basically they ripped me off. I had about $10000 debt. One account is for Bank of America and about for $6000 and other is Citibank and for $4000. They said they offset both and I signed for fixed amount for both and term. The agreement was for two years and I never paid late for payment. In the very last month before term ends, they called me and the amount I signed is not enough to negotiate for offset with Citi bank. So they asked me $500 more. I said No because that is not in contract. They said if I decline, the term is dropped. They quickly dropped the contract and sent me cancellation letter.

    Now they got about $3000 or more to offset Citibank and they did not so I have been still chased by debt collection company for this Citibank account. They basically took $3000 from me and ripped off because they did not use that amount to close my account and instead they just took it. This is how they make money. They might say they are Non profit, but they still need to make money to run the company. They should have called or let me know earlier to discuss the offset amount. They did not instead they cancelled my term with them and took all the money to offset Citibank and they ripped me off. I really regret that I did debt consolidation with National Debt Relief. That is all I can say.

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    StaffProcessTransparency

    Reviewed Aug. 29, 2017

    I was impressed with the speed and ease of enrollment. The agents were super nice, understanding and professional. They took time to explain to make sure I understood the program and process. I was impressed that they offer legal representation included in the fees and will speak to my creditors for me. What a relief!

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    StaffProcessTransparency

    Reviewed Aug. 29, 2017

    As of my first contact, the representative, Jowl ** was courteous, knowledgeable, thorough and showed compassion. He answered all of my questions by providing detailed information and examples. He made sure that I understood each aspect of the process including my responsibilities. My welcome contact was the same regarding the depth of the explanations given. Stellar service by both.

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    National Debt Relief Company Information

    Social media:
    Company Name:
    National Debt Relief
    Company Type:
    Private
    Year Founded:
    2009
    Address:
    180 Maiden Lane, 30th Floor
    City:
    New York
    State/Province:
    NY
    Postal Code:
    10038
    Country:
    United States
    Website:
    www.nationaldebtrelief.com

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