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National Debt Relief Reviews

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Edited by: Amanda Futrell
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About National Debt Relief

National Debt Relief is one of the largest debt settlement companies in the U.S. Founded in 2009, National Debt Relief negotiates with creditors to reduce how much you owe on unsecured debts such as credit cards, personal loans, medical bills, private student loans and collections. It offers personalized plans to help you resolve debt, along with support from dedicated debt specialists.

Pros
  • Free consultation with debt coach
  • Free debt relief quote
  • Numerous accreditations
  • Professional and responsive customer support
  • Easy enrollment process
Cons
  • Fees can reduce overall savings
  • Not available in all states

National Debt Relief Reviews

Over 50k reviews since 2016

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    How do I know I can trust these reviews about National Debt Relief?
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    Page 248 Reviews 49035 - 49235
    Verified purchase
    StaffProcess

    Reviewed Aug. 29, 2017

    Extremely thorough, helpful, and supportive in getting me through a process I thought would drown me. I would highly recommend this company to anyone going through tough financial times. The process was made simple by your helpful and caring staff. Thank you.

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    Staff

    Reviewed Aug. 29, 2017

    Very nice, helpful and understanding to talk with... Concern with me understanding the enrollment process. Made me feel comfortable with them and my decision to choose them to help me with my debt consolidation. I would highly recommend to someone in my position.

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    StaffProcessTransparency

    Reviewed Aug. 29, 2017

    Enrolling in National Debt Relief took such a heavy burden off of my shoulders. The representatives for NDR are so professional and have helped me through the process by keeping me up to date on my account and always answering all my questions in a friendly manner. Thank you so very much National Debt Relief!!

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    Customer ServiceStaff

    Reviewed Aug. 29, 2017

    I have been enrolled in the program for six months and I am happy to say I have two creditors resolved out of seven. The service reps truly care and are concerned for me, they always go out of their way to answer any questions I might have. Best decision I have made enrolling in National Debt. Try it. You have nothing to lose.

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    Customer ServiceStaff

    Reviewed Aug. 29, 2017

    Although it felt like the honest thing to do, it is dangerous to deal directly with creditors. They attempt to trick you into saying something incriminating on a recorded call. What a relief to have National Debt Relief field these harassing calls. In a short time they have resolved 3 out of my 4 debts and saved me thousands. They are sympathetic and more importantly, great at what they do. I'm so glad I didn't file for bankruptcy.

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    Reviewed Aug. 29, 2017

    We made a few mistakes financially and couldn't get back on our feet. When I was driving to work one day I heard a commercial about National Debt. So I went home and discussed it with my wife. We decided to give it a try and we are raising our credit and decreasing our debt. Thank you for saving our lives. We both retire in five years and will be debt free except for the mortgage.

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    Staff

    Reviewed Aug. 29, 2017

    My wife and I are still in the beginning stages but so far things are going great. The staff is VERY knowledgeable and kind. We felt like we had no chance of ever getting out of debt but with this program we now know that there is a light at the end of the tunnel. It's been rough having to buckle down but we have to do our part to make sure this works. National Debt Relief is such a gift and a blessing. Thank you!

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    Reviewed Aug. 29, 2017

    Very pleased with the help I received. Always available to help with questions. Made you feel that you would be able to reach your goal. Would let you know how much longer you had to go. I would highly recommend Debt Relief to anyone who needs the help.

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    Staff

    Reviewed Aug. 29, 2017

    I am enjoying working with National Debt Relief. Getting everything set up with them was much easier and based than I ever imagined. They are very easy to work with and have been willing to help with any question or concerns I have had.

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    Customer ServiceStaff

    Reviewed Aug. 29, 2017

    We have been in the program for almost a year now. They have been there every step of the Way and are really helping us get back on track. They are always keeping us informed and if we have questions we can call them anytime and speak to anyone. They know what is going on with our file at all times. Thank you for all your help.

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    PriceStaffProcess

    Reviewed Aug. 29, 2017

    They have been efficient and have been available and have answered any questions I have had. My problem with the program is that I don't think I have saved the money that I thought I would. As I add up all that I have paid to the program and the original amount of my debts, they are about the same. I guess I have saved the interest. In hindsight, I wish I would have contacted my creditors on my own and negotiated better interest rates. I think my credit score would not have suffered as it has.

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    Customer Service

    Reviewed Aug. 29, 2017

    Just signed up in June. No bills paid off yet. Still receiving calls from some companies. 1 registered letter from one of them. Going ok I guess. No word otherwise. They told me it would take around 6 months before we would see any results, waiting patiently.

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    Customer ServiceStaffTransparency

    Reviewed Aug. 29, 2017

    Kody was very helpful and explained so I would understand everything. Patient with all my questions. I was so glad that I could get the help I needed to get out of debt. Thank you all for kindness and consideration. Welcome Call was very nice lady. I forget her name.

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    Customer Service

    Reviewed Aug. 29, 2017

    NDR has been everything I hoped it would be. Great customer service & getting rid of my debt. It's awesome to know that I don't have to struggle with paying off every collector, they handle it all for you. It's the best thing I have done.

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    Customer ServiceStaff

    Reviewed Aug. 29, 2017

    I have been completely satisfied with the decision to contact National Debt Relief. Every representative I spoke has been very understanding about my situation. My first account settlement and also the larger one was solved quickly. National Debt Relief stopped all collection calls and are working with my creditors to settle my remaining debts. I should be debt free in about 9 months. No debt means complete freedom!

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    Customer ServiceStaff

    Reviewed Aug. 29, 2017

    Great. Very nice. Great customer service. They help you if you have any questions. They will go out of their way to help you. I don't know what else to say only that's it's great to work with them. Very passion and polite.

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    Staff

    Reviewed Aug. 29, 2017

    National Debt Relief has been very good thus far. They have answered all my questions and have been very attentive and polite. The only thing is I'd like to see when my debts have been paid off and how much is still left to be paid. I would recommend.

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    Customer ServiceStaff

    Reviewed Aug. 29, 2017

    So far I am happy because they are helping me establish my goals. What I don't like is that no matter how many times I ask for phone calls to be changed to Consumer Debt Relief they still disturb me at work saying National will not talk with them.

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    ProcessTransparency

    Reviewed Aug. 29, 2017

    My experience with National Debt Relief so far has been great. At first, I was a bit nervous about the whole plan but the specialists who assisted me in the beginning explained every step and I began to understand. They have managed to help lower my debt by settling with my creditors. It's a slow process but I have full confidence in their work.

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    Customer ServiceProcess

    Reviewed Aug. 29, 2017

    After several months of unease, I've finally decided to reach out to NDR and in my surprise, received an email minutes after my initial inquiry. Marvo has been really patient in explaining the program to me (and not persistent). Excellent customer service and very responsive!!! During my welcome call, Paul made sure that all my questions are answered clearly. Now, I feel relieved knowing that I am not alone in this financial situation. NDR is here to assist me.

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    Customer ServiceStaff

    Reviewed Aug. 29, 2017

    My experience with the representatives of National Debt Relief can be described as hassle free, heavily informative and relatively enjoyable. Everything was described to me in detail, and I never once felt overwhelmed or confused by the information. The representatives made a point to ask if I had any questions and were happy to answer if I did.

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    Reviewed Aug. 29, 2017

    When I contacted you I was having a hard time with my bills, after getting on the plan it really helped me. Only thing now is I want to build up my credit again and have a good credit score as I had before.

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    Staff

    Reviewed Aug. 29, 2017

    My experience with National Debt Relief has been easy and very accommodating. Talking about debt is a nerving subject but everyone made it easy to understand that I am now on the road to being debt free. Brandon ** did an excellent job and I would recommend talking to him directly to anyone. Thank you.

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    Staff

    Reviewed Aug. 29, 2017

    I'm so glad I found you guys, thank you for all the help. Very professional, very helpful team, all my questions been answered at all times, so I will recommend some members of my family. They need them. So far they stopped all my creditors. I'm very happy, thank you again. Best regards.

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    Customer ServiceStaff

    Reviewed Aug. 29, 2017

    Mr. ** and staff at National Debt Relief were real thorough in explaining my options for their program. They also send me a client package book that was real helpful. I look forward in working with National Debt Relief to get out of debt. I appreciate their quick response to all my questions.

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    Customer ServicePriceTransparency

    Reviewed Aug. 29, 2017

    National Debt Relief saved me thousands of dollars in credit card debt. Thanks to their open lines of communication and proper documentation, everything with my debt consolidation went smoothly. This company was able to handle debt collectors bothering me at all hours of the day. The threatening phone calls stopped, and I was finally able to manage my finances without having to worry about interest rates. Overall National Debt Relief was able to save me over $6,000 of my original debt of $11,500. Thank you!

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    Customer Service

    Reviewed Aug. 29, 2017

    National Debt Relief has been such a big help. I was overwhelmed with my credit card debt and I was paying the minimum but not getting anything paid off. National Debt Relief has taken the burden off of me and I don't have to deal with the call and they settle the debts for me.

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    StaffProcess

    Reviewed Aug. 29, 2017

    My experience with National Debt Relief has been fantastic!!! I emailed them a little over a year ago and I haven't regretted it since!!! The first person I spoke to was Brian **, he made sure I understood everything about the program and got me on the right path! The thing I loved the most about this company is they are very kind and caring of your situation... They never judge you or make you feel like you're dumb for getting yourself in such a mess. I would definitely recommend them to others!!! 5⭐️⭐️⭐️⭐️⭐️For sure!!!

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    Customer ServiceStaff

    Reviewed Aug. 29, 2017

    Both people I spoke with were very nice, respectful, and made sure they answered my questions to the best of their ability. I don't remember the lady's name that called me, but I do know that Jose ** is the one I originally spoke with about starting my account. The lady was the one who did the welcome call, she was very nice and informed me on everything I had questions about.

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    Reviewed Aug. 29, 2017

    National Debt Relief was there for me when I thought I had nowhere to turn and was drowning in debt and minimum payments were not easy to make. I was scraping pennies and borrowing from loved ones just to make ends meet and feed my family. Now I can afford my payments and take care of my family! Also, I'll be debt free much sooner than I ever could have imagined!

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    Customer ServiceStaffProcess

    Reviewed Aug. 29, 2017

    After making a few not so smart financial decisions I knew I was heading down a path I didn't want to go. I researched different debt relief companies and National was always coming up as top notch. I got started with them and within just shy of 2 years they had negotiated and cut down my out standing debts saving me thousands of dollars. They were always helpful and friendly every time I called and I learned a bunch about how debt works that I didn't know before. I would recommend anyone struggling with outstanding debts to enroll in their program, they are wonderful and helped me a lot.

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    Customer ServiceStaff

    Reviewed Aug. 29, 2017

    Awesome customer service! Everyone I spoke with was very efficient with helping me to understand their services on how to become Debt Free. I'm happy to know there are people showing support. The National Debt has given me relief on there are people who can help. Thank you, NATIONAL DEBT RELIEF.

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    Customer Service

    Reviewed Aug. 29, 2017

    It has only been 3 months. I wish creditors were contacted by now. Customer Service has been very helpful when I have called. Everything is still as it was when I contacted NDR. Hopefully things will start to change from here on out.

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    Staff

    Reviewed Aug. 29, 2017

    All staff and services provided by National Debt Relief have been extremely helpful and effective in helping clean my financial situation. They were able to assist me in every situation including with dealing with court related questions and issues relating to creditors. Thank you! Greatly appreciated.

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    Customer Service

    Reviewed Aug. 29, 2017

    Simply relieved and blessed and quite frankly thankful on the settlement amount. I had doubts coming into this but they reassured me everything was going to be fine and stress free, especially getting those harassing calls, one can only worry. But after today I feel proud, thank you.

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    Customer ServiceStaff

    Reviewed Aug. 29, 2017

    I had the most pleasant experience working with Assam **! He was very thorough with all information and took his time helping me. And thanks to Jimmy for the "Welcome Call" as it was a pleasant experience as well. I'm very happy with my decision on having NDR help me become debt free!

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    Customer ServiceStaff

    Reviewed Aug. 29, 2017

    Excellent Salesperson - I never felt pressured into anything and every step made perfect financial sense. From the monthly savings to the credit restoration and instant peace of mind... An answer to our prayers - literally! Thank You!

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    Customer ServiceStaffProcess

    Reviewed Aug. 29, 2017

    Armani and my contact for the welcome call were very helpful, informative and patient. Very thorough in every step of this process!!! I was hesitant on what to do for my credit cards but I feel confident that your company and debt relief team will get the job done!

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    StaffProcessTransparency

    Reviewed Aug. 29, 2017

    Both parties that I spoke with were very helpful and truly appeared to have my best interest in mind. They were very easy to work with and walked me through the process and made it very easy to understand. All the questions I had they answered with ease. They also put my mind at ease knowing I was doing the right thing. They made the whole process very easy.

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    Process

    Reviewed Aug. 29, 2017

    NDR has been very good getting thing started with my enrollment into the program. Only started in June so I guess their contacting my enrolled creditors takes some time for they are harassing me to death right now. Everything else with them swift and precise.

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    Reviewed Aug. 29, 2017

    This was a great experience. I want to Thank Jeannie for all her help on getting us started and into the 42 month program that will help us make each payment. Thank you for Understanding the need for us to have National Debt Relief help us in the next 42 months or less to settle our Debt...

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    Customer ServiceStaff

    Reviewed Aug. 29, 2017

    Jan and Jonathan were extremely helpful, and both my husband and I feel all our questions and concerns were addressed to our satisfaction. The enrollment process was relatively easy, and Jan was especially prompt and professional at following up with phone calls and emails.

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    StaffTransparency

    Reviewed Aug. 29, 2017

    The people here were very helpful and always respectful. I had many questions and they were very quick to provide clear and accurate responses. I think it is easy to say that without National Debt Relief we would have been in bankruptcy long ago, but thanks to their helpful team that fought for us we are much closer to being debt free.

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    Customer Service

    Reviewed Aug. 29, 2017

    In general I am satisfied with some CSReps when handling my needs over the phone, however, I have encountered some with an attitude which has made me uncomfortable. This issue must be addressed if I am to recommend this services in the future. Thank you for your prompt attention to this matter.

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    Reviewed Aug. 29, 2017

    I had a number of credit cards with balances in which, didn't put me in danger, but were becoming increasingly difficult to pay down efficiently. NDR offered a way to address that very specific problem, and - with a manageable and considered payment structure - I can lay claim to have had eliminated all of my credit related debt in less than 24 months.

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    Price

    Reviewed Aug. 29, 2017

    National Debt Relief helped me get out of my credit card debt that I built up during college. The plan they set up for me was affordable and let me get out of debt but not put a strain on my everyday life. I would totally recommend National debt relief to anyone struggling with debt.

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    Customer Service

    Reviewed Aug. 29, 2017

    NDR has provided me with much needed relief in a great time of strife! Their customer service and personal attention continues to impress me, and they continue to look after my best interests! From start to finish, this is a stand up organization.

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    Customer ServiceStaff

    Reviewed Aug. 29, 2017

    I found my experience with National Debt Relief to be rewarding and not as aggressive as other companies. I would definitely recommend to friends. The enrollment process was really stress free as the representative discussed every detail. If I had a question she took the time to answer my questions in its entirety.

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    Jerry increased rating by 2 stars.
    After a positive interaction with National Debt Relief, Jerry increased their star rating on Sept. 9, 2017.

    Updated review: Sept. 9, 2017

    Extremely satisfied with the whole process. Their personnel demonstrates that they care about me. They make sure that I don't have any doubts or concerns. They constantly follow up with me via phone or email to keep me informed on where we at in the process. Extremely happy, thanks National Debt Relief.

    Original Review: Aug. 29, 2017

    I'm currently in the initial phase of the process. Therefore, I don't have enough information to provide a review. Now that been said, I have to say that in the proceed of National Debt Relief gathering all my information and putting everything together they absolutely have done a good job. More to provide in the near future. Hopefully at the end I would be able to provide a 5 star. So far, so good. Thanks.

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    StaffProcess

    Reviewed Aug. 29, 2017

    I have, recently, enrolled in the program. I have only positive comments thus far. As I progress in the program, I, certainly, hope I have a positive experience with NDR. The two ladies that I have spoken with, have given me hope that the program is a good fit for me.

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    StaffProcess

    Reviewed Aug. 29, 2017

    I would have never been free from the credit card debt if I had not contacted National Debt Relief. I was contemplating a bankruptcy but did not feel comfortable with the idea. I started to research different relief programs and National Debt Relief stood out above the rest. I am glad I made this difficult decision and NDR was there throughout the whole process. Every staff member I talked to treated me with concern and respect. I would recommend NDR to anyone who feels like they are drowning. I graduated the program last month. I feel fantastic and proud of myself! Thanks National Debt Relief for saving me!

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    Reviewed Aug. 29, 2017

    My decision to contact National Debt Relief was a good one. They helped to make my life a little easier to deal with. We are now enjoying some things for our family that was no way possible before their help. We had a hard time the last 2 years with the sudden death of my son in law and my wife losing her job. I am thankful for their help in resolving our debt.

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    Reviewed Aug. 29, 2017

    When a major aerospace company's RIF came our way our credit cards were maxed out and we faced bankruptcy. National Debt Relief was able to negotiate for us to not only hold off our creditors but to reduce our balance owed amounts. After all these years working with Nat'l Debt Relief we are now back on track. They are an excellent and honorable company that saved us from bankruptcy.

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    Lisa increased rating by 1 star.
    Process
    After a positive interaction with National Debt Relief, Lisa increased their star rating on Jan. 24, 2018.

    Updated review: Jan. 24, 2018

    I am so pleased that my debt is becoming something that is being taken care of instead of not. I am happy that National Debt Relief is able to help me. I really didn't want to be delinquent on my accounts, and this is helping.

    Original Review: Aug. 29, 2017

    I have only been in the program a few months, and have no issues at this time. I chose this program as it had many good reviews online. I look forward to be cleared from my debt. I can give a better review when I have passed a year and know more on how everything is being paid off.

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    Customer ServiceStaffProcessTransparency

    Reviewed Aug. 29, 2017

    From the initial call I was impressed with the professionalism of the customer service representatives. A bit tedious at first with all the paperwork, but completely worth it. Once the process began they communicated with me in a timely manner with settlement offers and keeping me updated. I was completely satisfied.

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    Customer ServiceStaffTransparency

    Reviewed Aug. 29, 2017

    I have only just enrolled but I am very impressed with the customer service I have received. People are friendly, they return calls very promptly and everything is explained thoroughly. Questions are encouraged with answers in follow up emails or call. You always deal with the same person you are assigned to so it's very simple and you get all contact numbers up front.

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    Customer Service

    Reviewed Aug. 29, 2017

    Several years back life got overwhelming and I things financially were beyond strained, I ended up have a few late payments on credit card charges which ultimately caused my rates to the point where I could not even make the minimum payments much less pay down. This was my own errors but the consequences got to the point that I thought I would have to file bankruptcy. I did not want to do that if possible, but the phone calls that were constant and the inability to meet the demands I finally got where I won't even pick up the phone. Through websites and other people stories I finally reached out to National Debt Relief. They evaluated my situation and listed the accounts that they could take care of. We discussed a reasonable budget which we reassess ever so often and have contacted my accounts and represent me in trying to negotiate and settle the amounts owed.

    A few even started collection through the courts. National Debt Relief represented me with counsel and advice and have successful cleared many of my accounts over the last few years. We still have a little ways to go, but they are on task to get my accounts settled and paid in the four year window we spoke of when I started. I can answer my phone now and if it is an account that National Debt is working on I just give them their phone number. I know through their hard work I have not had to face a garnishment at my work, which I am also extremely grateful for. I also like knowing that I am settling my accounts and working on the solutions, after all I am the one that caused it. Thank you for your help and I would recommend you to anyone that is faced with a similar situation.

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    Customer Service

    Reviewed Aug. 29, 2017

    It's been smooth so far but it's only been a few months. I will need to review again later after I start paying off creditors. They were extremely helpful in explaining all the details. Changing the phone numbers and addresses kept the calls at bay.

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    Staff

    Reviewed Aug. 29, 2017

    This has been the most amazing experience!!! The people I have had the pleasure of working with have been amazing!!! I'm so blessed I picked National Debt Relief to help me!!! They handled all my issues with ease and made everything super easy for me. Thank you National Debt Relief!!!

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    Customer ServiceProcess

    Reviewed Aug. 29, 2017

    National Debt Relief assisted me with my debt professionally and efficiently. Their response was quick and very professional. Although I did not have an assigned point of contact, all members of National Debt Relief had access to my file making the process smooth and accurate. Thanks, National Debt Relief.

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    Customer ServiceStaff

    Reviewed Aug. 29, 2017

    National Debt Relief has been so supportive and helpful. They respond quickly and diligently whenever I've had questions. They have handled all of my debt issues with professionalism. I am currently still enrolled in my program. They have offers for 3 out of the 4 credit cards I enrolled with, 2 being completely resolved. I've been enrolled for 20 months so far. They have helped make erasing my debt and improving my credit score a real possibility. I appreciate the work they do.

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    StaffProcess

    Reviewed Aug. 29, 2017

    I feel that debt relief program has helped eliminate some of my debt as I am not quite through the program. When I am through I know I will feel great not having this heavy burden. The staff are very helpful in assisting me to achieve my goals.

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    Staff

    Reviewed Aug. 29, 2017

    Everyone that I had contact with was friendly, helpful and knowledgeable. Each individual was kind and did not mind interruptions and having questions answered. I have also been emailed all phone numbers and information necessary to make this endeavor successful! Thank You.

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    Customer ServiceStaff

    Reviewed Aug. 29, 2017

    Great customer service and willing to go above and beyond to help out! Always willing to answer all your questions. Experience was very comfortable and bring peace of mind. I would recommend to anyone who may need help! I thank them a lot for everything they are doing for me!

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    Customer ServiceStaff

    Reviewed Aug. 29, 2017

    All parties were extremely helpful and respectful. I was nervous about trying to do this and talking with Micheal I felt comfortable and hopeful that it was possible to get thru this situation with a little or less stress than I thought. The situation is extremely embarrassing and I was relieved that this company was not rude and abusive. Definitely would recommend to others.

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    Customer ServiceStaff

    Reviewed Aug. 29, 2017

    Very good experience. All of the people you speak to are helpful and friendly. They seem to cover all the bases. Available for help when needed. Wish I had called sooner. I would recommend to anyone in need of help when the chips are down.

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    StaffProcess

    Reviewed Aug. 29, 2017

    Everyone I have dealt with in this process has been professional and very helpful! NDR has been thorough with the fine details and very supportive in this difficult time! I have already told some of my friends and family in similar situations of the professional, easy process of debt consolidation provided by NDR.

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    Customer ServiceStaff

    Reviewed Aug. 29, 2017

    I am incredibly thankful for being denied a personal loan because it led me this program!!! I am extremely grateful for this moment! My credit card debt was outrageous and I was always paying the minimum payment due and always ended up maxing the card back out... Now that I do not need to pay my monthly payments anymore I can finally have financial freedom and cash at hand. I learned the hard way that credit cards are truly a pain in the butt unless you have $10,000 up front monthly. I learned my lesson and I refuse to ever max out my credit cards again. Best wishes to everyone, spreading positive vibes your way! Not to mention, the assistance and customer service I received was EXCEPTIONAL, answered all my questions and doubts. The whole process took about 2 hours and they are always one call away! I'll definitely be referring people once I am settled.

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    Reviewed Aug. 29, 2017

    They have helped me find a simple yet affordable solutions with the finance I got myself trouble in. They took the proper precautions to attend to my every need and will be debt free in about 2.5 years instead of more. I would recommend this to anyone who needs help financially.

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    Customer ServiceTransparency

    Reviewed Aug. 29, 2017

    I had an excellent experience with National Debt Relief. They helped me pay off debt that I wouldnt have been able to on my own. They were consistently in communication with me, helping me to make the best choices to get my debt paid off.

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    Staff

    Reviewed Aug. 29, 2017

    I am happy that I found National Debt Relief. I was glad that they were accredited A+ with Better Business Bureau. The employees were helpful and professional and worked hard to negotiated my debt down. I was drowning in credit card debt and with National Debt Relief I was able to settle my debt and pay it off faster. Satisfied with the company.

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    Customer ServiceStaff

    Reviewed Aug. 29, 2017

    National Debt Relief has been fantastic! Setting up my program was easy and straightforward. NDR is super responsive and quick to answer any questions. Every person I have spoken with over the phone has been knowledgeable and courteous. They always put me at ease when dealing with such a stressful situation. I'm so glad I can work with a great company!

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    StaffProcess

    Reviewed Aug. 29, 2017

    The team was very helpful so far and I'm looking forward to a great experience with National Debt Relief. 13,658 worth of debt but I'm positive that I will succeed with this program because the helpful folks here have ensured me that I am in good hands.

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    Staff

    Reviewed Aug. 29, 2017

    The people that I talked to were understanding, courteous, patient and answered even the dumbest questions that I asked. No one wants to have to go through these things but they totally understand and give you the peace to move forward knowing someone is in your corner.

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    Staff

    Reviewed Aug. 29, 2017

    This experience was far greater than anything I could hope for. I was given Narkis ** name by a very good friend of mine about a year ago but never acted upon it. So I was at the end of my rope and remembered getting an email about this program. Narkis ** was so comforting and understanding. He kept my hopes by saying everyone goes through something. It was as if he could feel my pain and I felt so hopeful. He never made me feel ashamed of my situation but yet he told me to hang in there and this program If I qualified would help me in the long run.

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    Transparency

    Reviewed Aug. 29, 2017

    Very easy to deal with. Non judgmental. Would do again if need be. Don't hesitate if you need help. Absolutely the best option for those who have unresolved debt. Easy options and support along the way. Helps credit score when finished and clear communication from start to finish.

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    Staff

    Reviewed Aug. 29, 2017

    So far so good. Everyone is very nice and answers all of my questions. I am looking forward to working with everyone. I am only in the beginning stages of my agreement with NDR but so far everything has been great.

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    Reviewed Aug. 29, 2017

    In 2013 I was facing a reduction in paid wages and an increase in payments to credit cards. I did not know where to turn. I found National Debt online. They helped me reduce my debt by negotiating with my creditors at a rate that I could afford.

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    Customer ServiceOnline & AppStaffTransparency

    Reviewed Aug. 29, 2017

    Friendly. Informative. Both people that I dealt with were very pleasant easy to understand. Information was explained carefully and this has been an easy experience. A great help to get myself back on track. The application process was simple. Easy email communication and all of the information that we went over was sent to me as well. Nothing is hidden.

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    Reviewed Aug. 29, 2017

    I have some serious debt, but I am also paying over $1000 per month. It seems that my debt should be disappearing more quickly than it is. I don't understand how I'm not getting out of debt sooner? This is one thing that I would like to understand better.

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    Staff

    Reviewed Aug. 29, 2017

    Not seeing the speed of resolution that I expected. The reps are nice, but I wish they would reach out to debt companies and work to resolve the issues rather than waiting out the time frames that lead to my account being charged off. If they would strive harder in that aspect it would help everyone.

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    Customer ServiceStaffProcess

    Reviewed Aug. 29, 2017

    I am truly satisfied with all the help I have received with this program. When I call the people are kind and understanding. They have answered my questions professionally. Each day it has made me to make better decisions as to what I will buy and spend. Thank you.

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    Customer ServiceStaff

    Reviewed Aug. 29, 2017

    This is a great company to get involved in when you are trying to get it debt. It just messes up your credit score for awhile. The representatives do get back with you right away with questions you have or concerns. Great with communications.

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    Customer Service

    Reviewed Aug. 29, 2017

    The reason I chose 3 stars is because I am just beginning my journey with National Debt Relief and since I am in the preliminary stage I can't really state anything other than customer service has been very accommodating and responded in a timely manner.

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    Online & AppStaffProcess

    Reviewed Aug. 29, 2017

    Very easy process. Great help in answering my questions and getting the help that I so needed. Thank you. The staff and employees were very knowledgeable and courteous in this hard time for me. The portal and website is very easy and secure and easy to learn.

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    StaffProcessTransparency

    Reviewed Aug. 29, 2017

    From start to finish with the professionals I had contact with were the best at being open and up front with all they communicated to me about your program. This program is a life saver at this time in my life and it's reassuring to know you have quality people representing your company upfront. You have truly covered every possible situation in order for me to succeed in paying off my debt in a positive manner.

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    Customer ServiceStaff

    Reviewed Aug. 29, 2017

    Every person with whom I've connected at NDR has been really kind and helpful. I haven't heard from them in a while, and my account is supposed to end in December, so I'm assuming things are okay. Usually people reach out when something is amiss.

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    Customer Service

    Reviewed Aug. 29, 2017

    I'm new to National Debt, am still getting calls from creditors so not sure if I've made the right decision. I will continue with National Debt Relief at this time because I really need some help to clear my debt.

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    StaffTransparency

    Reviewed Aug. 29, 2017

    National Debt Relief, the people I talked with and worked with me were very courteous and helpful. They worked with me and gave me low payments and explained everything to me in a simple and easy to understand way. Thank you.

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    Customer ServiceStaff

    Reviewed Aug. 29, 2017

    I had a polite and very knowledgeable experience with whom I spoke with. They were helpful and answered all my questions. I would recommend National Debt Relief to my family and friends. I was pleased with the flow of the call.

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    StaffProcess

    Reviewed Aug. 29, 2017

    I was very nervous when initially calling for help. I felt embarrassed and alone. The nerves quickly faded away as I felt no judgment. They just wanted to help me. The questions were easy. I had opportunities to ask questions. And felt at ease, once we got the process started.

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    Reviewed Aug. 29, 2017

    I was a little confused about how this would work for me and if I was making the right decision. I'm happy I did go through with it. It's helping me get my finances back on the right track again. It's a slow process but it's something that is going to work for me. I would recommend it to everyone who is having a hard time with their finances.

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    Customer ServiceStaff

    Reviewed Aug. 29, 2017

    Good overall. Two issues: They didn't request the number of collection agency that was calling me to handle the situation. Two, a third party lender called me, asking personal questions and I reported it National Debt Relief. They said the co. is an affiliate.

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    Customer Service

    Reviewed Aug. 29, 2017

    I am very pleased at the way I was treated and the information sent to me on each and every step. My contact always answered my calls and I felt very satisfied after we spoke. The only matter I feel could be better is the directions on the web were somewhat unexplainable and I had to call with questions.

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    Price

    Reviewed Aug. 29, 2017

    Simple process to get going, accurate answers and convenient online access. Fees are low, and the flexible options offered makes this service a great one to get debt in line. Will recommend to any looking to settle with high interest charging credit card companies. Legal support is a distinct and convenient feature.

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    Reviewed Aug. 29, 2017

    At first, I had my doubts, but I have been very happy to have chosen this group to assist in my debt. So far they have resolved one of my debts and can’t wait to see how much I can save on my next one.

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    StaffTransparency

    Reviewed Aug. 29, 2017

    Had a very simple and well explained experience with both David ** and the welcome team. Made it very straightforward and easy. Both David and welcome team were a pleasure to work with and polite and knowledgeable. I am looking forward to completing the agreement with their guidance.

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    Process

    Reviewed Aug. 29, 2017

    When I first went to them they described exactly how the program will work what was expected of me and when I can expect from them and they were very accurate. Basically they get the creditors to drop the interest and then map out a monthly plan to pay off the balance.

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    Customer Service

    Reviewed Aug. 29, 2017

    I had a loan debt of 8,000 dollars and it was negotiated and settled for half. I haven't done the math yet but after fees I'm not sure how much it saved me but I know it was less than 8,000. The best part is the threatening collection calls stopped, the loan company was paid and my credit has started improving. I recommend this company and their service.

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    Customer ServiceStaff

    Reviewed Aug. 29, 2017

    Amazing to work with! My husband and I had encountered several life trials that caused us to fall terribly behind on all credit debt (we had to unplug our home phone and keep our cell phones on silent due to collector harassment.) NDR alleviated all of this stress and took care of everything. We paid all settled debts within 18 mos!

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    Reviewed Aug. 29, 2017

    My experience with National Debt Relief has been a positive experience. I started the program with $16,000 in debt, I am now at $1600. I soon will be out of major debt. It took less than 3 years to accomplish. I would recommend them to others.

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    Customer ServicePriceProcess

    Reviewed Aug. 29, 2017

    Excellent experience. I Highly recommend National Debt Relief. They worked out an affordable 3 year plan for me that I am half way through. My debt has been cut in half & my credit score is beginning to rise. Great Customer Service as well. Within 24 hours of contacting them, they provided me with a plan & have been there throughout this process.

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    Process

    Reviewed Aug. 29, 2017

    I’ve been in the program a year. So far the program has been great. I'm down to two creditors left to be paid. The program has its moments of frustration but it worth it. (So far). I waiting on the end results. Im waiting to be done and be debt free. I think this program is living up to its rep.

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    Reviewed Aug. 29, 2017

    I joined National Debt Relief July 2015. I had an astronomical amount of debt. National Debt Relief helped me to settle all that debt in 26 months! I am so grateful and so relieved. They offer outstanding services and are customer driven. I would recommend National Debt Relief to anyone drowning in debt.

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    StaffProcess

    Reviewed Aug. 29, 2017

    The agent was very prompt in returning my request. He was very accurate with the details of which accounts I needed reduced. It's only been a few months but the process is working. All you need to do is follow their instructions with the accounts you are requesting relief from and all will be right.

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    PriceStaff

    Reviewed Aug. 29, 2017

    NDR is highly recommended over various social platforms. I would recommend them to anyone needing Debt relief. I have recommended two people already and they have had a good experience so far as well. They are quick and make it easy to get the best service possible. The payments are actually lower than what I was paying to my creditors. Not to mention all the money I will save on interest...

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    Reviewed Aug. 29, 2017

    I am having difficulty understanding timeline, but trust they are taking care of me. It releases a lot of pressure for me but I guess I need to be patient. This is the first time I have done this without meeting someone.

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    Reviewed Aug. 29, 2017

    I started to work with National Debt Relief because I had multiple credit card debt and it was a high expense just to make minimum payments. Thanks to National Debt Relief not only I was able to reduce my monthly credit card payments all in one place but they were able to reduce substantially my overall debt. I highly recommend National Debt Relief.

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    Staff

    Reviewed Aug. 29, 2017

    I want to express my thanks to the National Debt Service for helping me resolve some of my debts with comfortable payments. No one likes to be in debt, you sleep better when you know you have people on your side helping you resolve them. Thanks.

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    Process

    Reviewed Aug. 29, 2017

    The whole process went well. Any questions or concerns I had were addressed quickly. Overall I am very satisfied with National Debt Relief. When I first started the program, I felt like it was going to last way too long. It actually took less time than anticipated.

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    Customer Service

    Reviewed Aug. 29, 2017

    I was told 3 months. It's been 5 months and only small bill paid for less than $200.00??? I don't understand, my phone will not stop ringing from bill collectors. It is getting to be a big headache. Bankruptcy would have been easier. I am disappointed.

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    StaffProcess

    Reviewed Aug. 29, 2017

    National Debt Relief is a great program! Everyone I have talked to has been very nice and helpful! They have worked with me when I was struggling to make my monthly deposit and I didn't have to get out of the program. It's easy to get started in the program and they take care of everything else. Great program!

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    Customer ServiceStaff

    Reviewed Aug. 29, 2017

    Since started in 2016 I've had a very helpful experience with NDR. They've been very helpful every time I've called. They seem to work very well with creditors and the likes. Would recommend to others if needed. Takes time to get things going with the creditors but well worth the time. Can't think of anything else to say about this service.

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    Reviewed Aug. 29, 2017

    Im not happy at all that the latest bill from years ago are being paid first. Now all my recent bills are not which making my credit score go down a lot which I feel that they should of been paid first.

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    Staff

    Reviewed Aug. 29, 2017

    National Debt Relief has made it easy to reduce my debt. They have always made it easy for me by making the payments manageable. They keep in well informed when a settlement was been reached. All the representatives are always very helpful and put your mind at easy during a very stressful situation. I would highly recommend National Debt Relief.

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    Staff

    Reviewed Aug. 29, 2017

    I couldn't be happier with the outcome. I was given a timeline with which my debt would be resolved and it was met. Reps from NDR were always professional and responsive to my inquiries. I was never left in the dark as to what was going on with negotiations for my accounts. Two thumbs up.

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    StaffProcess

    Reviewed Aug. 29, 2017

    Getting started with the program was extremely easy, and the help was fantastic. I was able to get the help I needed in getting enrolled and both People were super nice in helping. Thank you and I'm excited to start this program.

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    Staff

    Reviewed Aug. 29, 2017

    National Debt relief has been great. They are very helpful and responsive when I had questions. I would definitely recommend them if you are overwhelmed with credit card debt. Thank you very much. Happy with service.

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    Staff

    Reviewed Aug. 29, 2017

    I'm happy with the professional manner and understanding. It's not easy falling behind in your bills and job related responsibility and when you're looking for an reasonable manner to get back on track. This was the most acceptable Avenue for me to take.

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    Customer ServiceStaffTransparency

    Reviewed Aug. 29, 2017

    The best of the best! They made it so easy to work with, they were always doing the work for you, and always made sure to get the best that they could. Communication was amazing and they always contacted you for any questions and were clear to explain what needed to. They made me breathe easier and am grateful for their help!

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    Customer Service

    Reviewed Aug. 29, 2017

    If I could give less than one star I would. Getting into this you idiots actually gave me hope, I had gotten myself into a mess and sought help to fix it. That was a huge mistake, more than once you pulled money that wasn't there, you take your fees out of the $300 you stole out of my account to provide your services. All you did was put me in even more debt to "pay settlements", I'm pretty sure you just kept all of the money. I was constantly playing catch up and every time I called to cancelled my dumb self was talked into staying resulting in my constant struggle to catch up and keep up with the money you took out of my account. Feel free to refund all of my money, which I'm sure you won't because you stole it fair and square. You're a crap company and you're not there to help. Refund my money. Seriously.

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    Transparency

    Reviewed Aug. 29, 2017

    I was in a pretty bad place, I couldn't pay my bills on time. National Debt Relief stepped in and took care of everything. They were easy to talk to and available anytime. They explained everything in detail. Payments were very reasonable.

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    Staff

    Reviewed Aug. 29, 2017

    I would really recommend National Debt Relief to everyone who wants to get out of debt. They understand your situation and they are real professionals. Love the company and what they are doing. #1 in getting out of debt fast. Must try this company.

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    Staff

    Reviewed Aug. 29, 2017

    Whenever I ran into a problem support was there to help me. They were understanding and found the best solution to my problem. I am pleased with the service and the support that I am getting. It's not going as fast as I want only because I had to suffered my payments.

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    Price

    Reviewed Aug. 29, 2017

    When I applied with National Debt Relief, they told me it would take 4-6 months before they would start getting results with my credit card companies to get a figure they would agree on. My back is to the wall. I'm on a limited income and disabled. I'm running short each month because my rent went up and cuts into my buffer zone of money that I pay my bills with. I pay NDR $827 a month to build up funds to pay off my credit card bills within 24 to 48 months to settle my credit card debt. But the fees and interest the banks hit you with never help the balance go down. I'll never see the light of day.

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    Customer ServiceStaff

    Reviewed Aug. 29, 2017

    My experience with National Debt Relief was outstanding!! The customer service was top notch and the communication was second to none as we navigated the elimination of my debt. I was impressed every step of the way by their negotiation skills, their dedication to my cause and their knowledge about debt relief. I am honored to have had them help facilitate my debt relief and will consistently recommend them to all of my friends and family. THANK YOU NATL. DEBT RELIEF!!!

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    StaffTransparency

    Reviewed Aug. 29, 2017

    My agents who assisted me in the process of becoming a client of National Debt Relief were helpful and kind. My agent was understanding and sensitive to my situation. The terms and program guidelines were explained thoroughly and concise. When I was done with my whole enrollment experience I felt content knowing I had made the right choice in settling my debt with an amazing company and staff. I would definitely recommend National Debt Relief to family and friends.

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    Customer ServiceStaff

    Reviewed Aug. 29, 2017

    I've been working with NDR for the last 2 years on my $40,000 credit card debt. There was no way I was going to dig myself out without help and they have been really great. I'll end up settling for a bit over half of what I owed when it's complete. Excellent customer service team who are very active whenever you need to take action on your account.

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    Staff

    Reviewed Aug. 29, 2017

    We haven't got too far yet but I have high hopes to get debt free. Thanks for the help everyone so far is great to talk to, I hope that everybody with my kind of problem can get help. It's hard to ask sometimes but this is much easier for me. Thanks again.

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    Staff

    Reviewed Aug. 29, 2017

    I was scared to start a debt consolidation program but after talking to the very kind people, I knew it was the right decision for my family. We are now on our way to being debt free and having the extra money to do more family adventures. Thank you all for your continued support.

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    Reviewed Aug. 29, 2017

    I am really satisfied with the results of joining NDR. They have assisted in managing and paying off my debt. I am very satisfied with the negotiations that they have come to with my creditors. I would recommend this company to anyone struggling with debt.

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    Customer ServiceTransparency

    Reviewed Aug. 29, 2017

    I really like the fact that when calling the customer service honey that you don't have to wait too long. That there is always someone willing to help and hear you out. Whenever I have a question, I can get a response within a couple days. Communication is important and this company is very good at keeping it open.

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    Reviewed Aug. 29, 2017

    I suffered for a long time trying to dig my way out of debt. Never in my life did I ever think I would be debt free. I struggled every day, and had high anxiety about living paycheck to paycheck. With the help and support that National Debt Relief offered, I found myself getting out of debt faster than I ever dreamed. I am forever indebted to National Debt Relief.

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    Staff

    Reviewed Aug. 29, 2017

    You have been a great help. Thank you so much! I was stressed all the time with my bills. My husband got sick and stopped working so I didn't have the income I was used to. I am almost debt free and very happy for the help!

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    Process

    Reviewed Aug. 29, 2017

    My wife and I are very pleased with this program. Enrollment took less than 30 minutes and the program has allowed us to organize our finances without the pressure of countless credit card bills every month. We only wish we could contribute more to our account to enable the process to move along more quickly.

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    Staff

    Reviewed Aug. 29, 2017

    I have had a good experience with National Debt Relief. Very friendly staff and always helpful. They have helped me get started with getting out of debt. This has helped me relieve stress because of unwanted debt. I have already negotiated three accounts.

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    Staff

    Reviewed Aug. 29, 2017

    When I needed to change my withdrawal date to coincide with my social security payments, they didn't waste any time to accommodate my request. It alleviated the anxiety of missing payments. I am grateful they helped and answered all.

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    Customer ServicePriceStaff

    Reviewed Aug. 29, 2017

    When I contacted NDR, I absolutely felt as though I was drowning. Years of medical bills from supporting a partner, breaking up, moving apartments and starting over... all of a sudden I couldn't keep up and the interest rates kept getting higher. I was so embarrassed to call and speak to a stranger about what I felt were my failures. I thought I would be punished and made to feel worse than I already did. I was miserable, but had no choice. From the very beginning, the NDR team has been incredible. They gave me a safe place with no judgement to speak about why and how I was here. They encouraged me to see a light at the end of the tunnel, and a new beginning. Months later, I still have work to do, and it will take time to get to where I want to be. But NDR has been so patient, kind and encouraging that I'm feeling hope again. Thank you, thank you, thank you.

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    Staff

    Reviewed Aug. 29, 2017

    Taking a chance with National Debt Relief has helped relieve a large burden of stress. They make getting out of debt manageable and less daunting. They are friendly and consistent with their service. There is finally a light at the end of the tunnel.

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    Customer Service

    Reviewed Aug. 29, 2017

    It was about 3 years ago that I already finished term with them. Basically they ripped me off. I had about $10000 debt. One account is for Bank of America and about for $6000 and other is Citibank and for $4000. They said they offset both and I signed for fixed amount for both and term. The agreement was for two years and I never paid late for payment. In the very last month before term ends, they called me and the amount I signed is not enough to negotiate for offset with Citi bank. So they asked me $500 more. I said No because that is not in contract. They said if I decline, the term is dropped. They quickly dropped the contract and sent me cancellation letter.

    Now they got about $3000 or more to offset Citibank and they did not so I have been still chased by debt collection company for this Citibank account. They basically took $3000 from me and ripped off because they did not use that amount to close my account and instead they just took it. This is how they make money. They might say they are Non profit, but they still need to make money to run the company. They should have called or let me know earlier to discuss the offset amount. They did not instead they cancelled my term with them and took all the money to offset Citibank and they ripped me off. I really regret that I did debt consolidation with National Debt Relief. That is all I can say.

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    StaffProcessTransparency

    Reviewed Aug. 29, 2017

    I was impressed with the speed and ease of enrollment. The agents were super nice, understanding and professional. They took time to explain to make sure I understood the program and process. I was impressed that they offer legal representation included in the fees and will speak to my creditors for me. What a relief!

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    StaffProcessTransparency

    Reviewed Aug. 29, 2017

    As of my first contact, the representative, Jowl ** was courteous, knowledgeable, thorough and showed compassion. He answered all of my questions by providing detailed information and examples. He made sure that I understood each aspect of the process including my responsibilities. My welcome contact was the same regarding the depth of the explanations given. Stellar service by both.

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    Reviewed Aug. 29, 2017

    I found National Debt Relief great with support and help with ridding me of a headache of my own making. With their help I was able to sleep peacefully again. I was able to pay credit card debt and still be able to survive financially which included basics living expenses without rubbing my hair out with worry. Thank you for making this an experience where my dignity remained in tact.

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    Reviewed Aug. 29, 2017

    I was worried that NDR was taking payments while creditors waited. But once negotiations started much debt was successfully reduced. I hope to be able to make all my payments and will feel great relief to rid myself of this debt load. Thank you!

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    Staff

    Reviewed Aug. 29, 2017

    I am just getting started but I could not be more pleased with the level of professionalism and the attitudes of the persons I have dealt with at NDR. They have not been so easy to work with in all ways so far. This was not an easy decision for me but I was at the end of my rope and finally feel like there is a light at the end of the tunnel for me. Thanks.

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    Customer ServiceStaff

    Reviewed Aug. 29, 2017

    When I had a question on my account, I called in to the call center and received prompt, empathic, professional and friendly service with the telephone agent. Although my specific request could not be honored due to time constraints, I still recognize the service was excellent!

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    PriceStaffProcess

    Reviewed Aug. 29, 2017

    National Debt Relief has been very professional and is helping me to achieve financial stability. They are helping me with every step and process towards my financial goals. Without them, I would not be able to pay off high interest credit cards and personal loans.

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    Reviewed Aug. 29, 2017

    I was always skeptical about using a debt relief company. After trying for years and barely keeping my head above water I tried National Debt Relief. One of the best decisions I've ever made. Well on my way to being debt free with no problems.

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    Staff

    Reviewed Aug. 29, 2017

    I appreciate what National Debt Relief has helped me with. It gave me another chance to get myself back together. We all understand that debt means the worst of times and having working with National Debt Relief gave me hope and inspiration. There's people out there who really truly believes in hospitality.

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    Staff

    Reviewed Aug. 29, 2017

    Great. It was an awesome experience and they knew exactly what I needed and helped me get through it all. And now I'm on my way to being debt free and that has I’ll say how I wanted my life to go so I can get started on what really matters in life and not worry about past mistakes.

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    StaffTransparency

    Reviewed Aug. 29, 2017

    Nice and accurate with the required information to deliver the best of their product. Fast responses from all employees. Very clear with everything and helpful. The information they provided to me since the beginning was clear and ready to start the journey.

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    Customer ServiceStaff

    Reviewed Aug. 29, 2017

    Alton was the man!!! He got me all the right info so I could make a well informed decision. He worked with my busy scheduled and went the extra mile. My onboarding call was very quick and pleasant as well. Both of the gentlemen I worked with were stellar. I hope I don't have to recommend anyone but If I did I would send them your way.

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    Customer Service

    Reviewed Aug. 29, 2017

    I have been with them for 3 months now and I am very pleased with them. When I call them with a question they respond very quickly. You get to check on your progress everyday. I would recommend them to anyone. This is much better than filing for bankruptcy.

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    Reviewed Aug. 29, 2017

    National Debt Relief saved us! When we had nowhere else to turn, National Debt helped us dig our way out of debt. They saved us THOUSANDS of dollars with their program. If you stick with it and trust them you too will succeed in being DEBT FREE!

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    Staff

    Reviewed Aug. 29, 2017

    While I hate ruining my credit, National Debt Relief truly helped me get out of the mess I was in, and has saved me thousands of dollars. The employees I spoke with were always very kind and gave me great service. I highly recommend this company!

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    Customer Service

    Reviewed Aug. 29, 2017

    I thought we would never get out of debt. NDR has given me second chance to start over. They are easy to work with and reply to emails quickly. We tried to do this on our own but kept failing. I feel that there is a light at the end.

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    Customer Service

    Reviewed Aug. 29, 2017

    I have had a great experience with them. They always respond quickly to emails and have helped with any questions or issues I've had. They have put my mind at ease many times, great customer service. I would highly recommend this company to anyone.

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    Reviewed Aug. 29, 2017

    I must say that I am very happy with National Debt Relief, however there is something that I find to be an inconvenience. When I set up my account with them we get to choose the date we would like our payment to come out. Well there has been a few times where the payment came out before it was scheduled to do so. BIG INCONVENIENCE!!! Besides that they are great.

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    Reviewed Aug. 29, 2017

    I had to pull 2 creditors from my program as I had good offers and National Debt Relief would not pay on them after they told me to send the info so they could pay. Also I wanted status on the last creditor on my account and they would not give me any information about it other than they were working it and that doesn't tell me anything. I have funds in my account to probably settle them. Frustrated.

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    Process

    Reviewed Aug. 29, 2017

    I would happily refer anyone to this wonderful program. Thank you so much for your help in taking us out of our credit card debt. I don't think we could have gotten as far as we have without the assistance of this great program.

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    Customer Service

    Reviewed Aug. 29, 2017

    National Debt Relief has been my savings grace. I was in a financial crisis when I found them on the internet. They have taken the stress out of dealing with my creditors. No more harassing phone calls from debt collectors. They have delivered what they said they would and are working for me to help me resolve my debt.

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    Reviewed Aug. 29, 2017

    National Debt Relief has really helped me in many ways. I was drowning in debts, more than what I was bringing home on my paycheck. But they have helped me to pay and not have to struggle. I would recommend National Debt Relief to anyone. I thought I wouldn't able to pay off my debts, but they have shown and taught me to stay in control.

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    Staff

    Reviewed Aug. 29, 2017

    I was walked thru the questions and the terms very slowly & I understood the guidelines. The rep was courteous and did a good job explaining everything to me. I feel I've made the right decision. Anna ** was the first person I spoke with & she was great.

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    Reviewed Aug. 29, 2017

    I'm happy with the progress so far. It's a scary at first but it seems to be going pretty good. No offense but I hope I won't need you again. I would recommend you if I knew someone with the same problem.

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    Reviewed Aug. 29, 2017

    I started with CareOne and it took them 3 years to eliminate just ONE account. You folks did all of the rest in less time. I cannot thank you enough. AMAZING job, especially when it came to the last account; you accepted the offer and fronted some of the money to lock the offer in. I could not have thanked you enough.

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    Process

    Reviewed Aug. 29, 2017

    I am very pleased with the National Debt Relief program. They are very good at communicating and began to settle debts rather quickly. The pace has slowed down a bit as the payments are being made. Once the first group is paid they will make new arrangements. If I do my part, it's clear to me that, my pay off date for the program will be early. I have no complaints.

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    Customer ServiceStaff

    Reviewed Aug. 29, 2017

    Great experience. Very easy to follow. Very helpful in understanding the steps that are to be taken. Work around your schedule/budget. Very friendly service. Longer hours to answer any questions that you may have. Feel very secure and confident about financial future.

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    Customer ServiceTransparency

    Reviewed Aug. 29, 2017

    Going with NDR ruined our credit, not only were they very difficult to coordinate, changes with their fees pretty much ate away at any savings they negotiated for us. It took forever to get a clear answer and several follow up calls to even move the date of our EFT. We finally pulled our remaining accounts out and called the creditors directly. They worked with us and we saved more by just explaining our situation. If you can't work with your creditors directly I recommend a Debt Consolidation company not Debt Settlement like NDR--your credit is so important and they will absolutely tank it.

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    Customer ServiceProcess

    Reviewed Aug. 29, 2017

    We appreciate the quick service at the beginning of the process, but are growing a little concerned about the lack of action on negotiating with our creditors... We've only had one successful agreement reached so far... meanwhile the creditors (particularly JC Penney) continue to call aggressively. Other than that, not a bad experience so far.

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    Customer ServiceStaffProcess

    Reviewed Aug. 29, 2017

    Very pleased. I have settled 4 accounts and the process worked just as discussed. I actually feel relieved to know I am making progress. The customer service reps have been very knowledgeable and helpful. I get a phone call and email keeping me updated.

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    StaffProcessTransparency

    Reviewed Aug. 29, 2017

    Paul was very informative, pleasant and helpful. He walked us through the process, making sure we understood each element. He repeated the important items to be sure we were comfortable with our decision. We are confident that our decision will eventually leave us debt free.

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    Process

    Reviewed Aug. 29, 2017

    I just started the program, so far it's going good. I waiting for the program to start taking away my debt. Right now I'm Happy with what the program has done for me. At this time I can’t really add too much more since I've only been enrolled for a few months now.

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    StaffProcess

    Reviewed Aug. 29, 2017

    It was easy to work with the staff, and they were more than willing to help guide me in getting this account set up and processed. I was a client before, and I had information that led me to believe that an account was getting settled. When this happened, I no longer qualified for the program but now that we found out it wasn't settled, NDR was willing to re-enroll me.

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    Customer ServiceStaff

    Reviewed Aug. 29, 2017

    I cannot say enough about NDR. They always answered my questions when I called. Always polite and professional. I am so glad this company helped with my debt. I would highly recommend NDR to my friends or relatives or anyone else. I am so grateful to them, I feel like I got a brand new start in life. Thanks to NDR.

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    Staff

    Reviewed Aug. 29, 2017

    Very good at what they do. I'm very pleased so far with everything. I really feel better about my debt than I did a few months ago. I feel like my debt will be gone in a year or so. I feel very happy about that.

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    Staff

    Reviewed Aug. 29, 2017

    Everyone to date has been wonderful, polite and professional. Feeling hopeful for the first time in awhile. Because of significant health issues at home my life started to fall apart, with my financial hardship overwhelming each day. Thank you National Debt Relief. I am especially grateful for Lonnie who has been exceptionally kind and helpful.

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    Process

    Reviewed Aug. 29, 2017

    I am very pleased with the program. It is helping me clearing up all my bills. I thankful for National Debt Relief for such a program to teach me not to get into that problem again. Thank you very much.

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    Staff

    Reviewed Aug. 29, 2017

    So far we have had a great experience. We are looking forward to paying off our debt. Everyone we have been in contact with has been very helpful and informative. We hope negotiations are in process so that our debt can be paid off as quickly as possible.

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    Customer ServiceStaff

    Reviewed Aug. 29, 2017

    Without National Debt Relief, my family would have never realized our savings potential, and I'm certain we would have never seen a life free of debt. We were so buried! NDR has excellent customer service and paper trails for settlements and other business conducted. They made it so our hardship and subsequent debt as a result no longer defined and confined us. NDR is a blessing and we thank God for them!

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    Customer Service

    Reviewed Aug. 29, 2017

    I looked into debt relief help because the companies that provide this service help to pay off debt faster and they deal with the creditors. I went with National Debt Relief because they went well with my income. After I signed up with them, it took less than three months for them to start paying off some accounts for me. But my issue with them is that, as stated in my contract, they're supposed to take my payment out on the 1st and the 15th of the month, and I specifically told them to pull it on those days. But they never do so and instead, they do this either way before or way after. Also, it sucks that, besides the first time that I signed up for the program, I've never been able to talk to somebody on the phone because they have an automated system that calls you and issues automated email. Nevertheless, NDR is a great company and they have improved my life a lot.

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    Customer ServiceStaffTransparency

    Reviewed Aug. 29, 2017

    Everything was happening around my home and I needed help. The team at National Debt Relief always explain things to me and they help me out. They are wonderful people. I was getting phone calls every day about my bills and stuff and with them helping me with everything that I needed to be taken care of, I don’t get the phone calls and harassment anymore. If anybody needs help, they’re the people to go to.

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    Verified purchase

    Reviewed Aug. 29, 2017

    I'm in debt and needed relief help. National Debt Relief has been great. They did a real good job and helped me get out of debt.

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    Process

    Reviewed Aug. 28, 2017

    They worked with me on a finding a payment that would fit my budget. Made me feel comfortable throughout the whole process. Very professional and very prompt. I would recommend them to any family or friends in trouble with debt. Overall a very easy process.

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    Customer ServiceStaffProcess

    Reviewed Aug. 28, 2017

    My wife and I were really struggling on how to handle our debt. After the conversation(s) we had with Steve, he made everything so much clearer. We enjoyed the entire experience we had with him and the follow-up conversation to complete our enrollment in your program. We are looking forward to the next four years to get our lives back without having to wonder if we can make the next payment. Thanks for your help and guidance.

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    Transparency

    Reviewed Aug. 28, 2017

    I am very pleased with the assistance I received from National Debt Relief. It went exactly as they said it would and my debt was resolved in a couple of years. They explained in a packet, how to speak with creditors, and to refer them over. My payments were handled well, and I was contacted quickly on settlement agreements. They were able to work within my budget. I would definitely refer them to friends and family.

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    Reviewed Aug. 28, 2017

    Got an alert that two of my accounts were closed by me on min., slowly but surely making progress. I have been getting the payments coming out every 2 weeks and I plan on making payments towards principal to have the balance go down. I am excited to be Credit Card Free!

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    Customer ServiceStaffTransparency

    Reviewed Aug. 28, 2017

    Started with NDR in November 2014 and should pay my debt off in November 2017. Very easy to work with. Very Professional. Always answered all my questions the first time. I never had to call back because I was misinformed. Kept me up to date on my draft schedule. Helped with legal issues. I would highly recommend them.

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    StaffProcess

    Reviewed Aug. 28, 2017

    I chose National Debt Relief in time of need. I was drowning in debt and had no idea how to get a hold of it. I called them and discussed the entire process from start to finish. The process was fast and easy and the representatives are very helpful whenever you need. I'm thankful I contacted them to help get my debt under control.

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    Process

    Reviewed Aug. 28, 2017

    Bad. The experience was horrible and I was blindly transferred all over the place. This program is robbery with no value to return. I will be removing myself from my the program and not making anymore payments. I will find myself a real company with a real program to help me.

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    Staff

    Reviewed Aug. 28, 2017

    I was nervous to sign up, hard admitting life is out of control. They were from the start VERY helpful. Made sure I understood every step & they are very responsive when I have any questions. Now my debt is getting resolved & should be debt free much sooner with this service, than if I went it alone... 5 stars for sure!!

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    Staff

    Reviewed Aug. 28, 2017

    All the persons I have talked to seemed to know and understand my situation. They knew what to do and what directions I should consider. Until my issues are taken care of That is all I can comment. I am very grateful that they are willing to help me.

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    Customer ServiceStaff

    Reviewed Aug. 28, 2017

    I never for two seconds felt ashamed or afraid to call the team at National Debt Relief. Everyone was so extremely friendly and understanding. In just a year I was able to get my debt under control and am now paying way less than I previously was. National Debt Relief was truly a great experience and I would recommend it to anyone struggling with debt.

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    Reviewed Aug. 28, 2017

    They tell you they will settle your debt for 50 percent. What they mean is one 20 or so percent. They take a huge cut before they start paying off your actual debts. Call a bankruptcy attorney first. Set up a direct deposit into an account and talk with the creditors by yourself to settle for actually half of the amount. They are not up front with you. I also ended up paying more on for 2 cards that they said were being handled. Ended up getting a judgment on me and having my wages garnish.

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    Staff

    Reviewed Aug. 28, 2017

    It's been really great so far. They are so helpful! I'm looking forward to be debt free! NDR well recommended to all my family and friends. So far my 4 highest credit cards it's been settled and they're working on the last 4... Thank you so much NDR!

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    Customer ServiceStaff

    Reviewed Aug. 28, 2017

    Easy sign up process, excellent and patient customer service staff, true to their word and will work with you. Did not make me feel ostracized because of past credit makes. Thanks National Debt Relief, on my way to improving my credit.

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    Transparency

    Reviewed Aug. 28, 2017

    So far I'm happy with the service. I will know more about it once they start paying my debtors and working to settle my debts. They were clear on the way it works and very polite. I'm anxious to see how well it works.

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    Verified purchase

    Reviewed Aug. 28, 2017

    I had a wonderful experience with National Debt Relief. Any questions I had were always promptly answered and they worked diligently to settle my debts. Within less than a year I was offered a loan through Liberty Lending. If I ever needed another program of this nature, I would definitely consider them again.

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    Customer ServiceStaff

    Reviewed Aug. 28, 2017

    I have been a customer for less than six months and they have already settled two accounts! The representative on the phone was extremely helpful and polite. I'm looking forward to being out of debt and getting my credit score back in good standing.

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    Customer ServiceProcess

    Reviewed Aug. 28, 2017

    National Debt Relief (NDR) was my first choice in handling my stressful financial affairs. They took care of me through the process, rid my phone from the never-ending debt collectors and improved my score a little bit at a time. I managed them into my budget. Because I paid on time and agreed early to some of their offers my financial case was resolved sooner than the anticipated end date. I strongly recommend NDR for their timeliness, positive outlook and reliability.

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    Customer Service

    Reviewed Aug. 28, 2017

    Took care of all my debt and work with all my creditors to reduce my amount owed and made the payments for me. Was able to have one low payment a month and all the phone calls from creditors end once National Debt Relief contact them to stop calling. Took a lot of stress away from me. Highly recommend them to anyone I know that needs help.

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    National Debt Relief Company Information

    Social media:
    Company Name:
    National Debt Relief
    Company Type:
    Private
    Year Founded:
    2009
    Address:
    180 Maiden Lane, 30th Floor
    City:
    New York
    State/Province:
    NY
    Postal Code:
    10038
    Country:
    United States
    Website:
    www.nationaldebtrelief.com

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