National Debt Relief Reviews
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About National Debt Relief
National Debt Relief is one of the largest debt settlement companies in the U.S. Founded in 2009, National Debt Relief negotiates with creditors to reduce how much you owe on unsecured debts such as credit cards, personal loans, medical bills, private student loans and collections. It offers personalized plans to help you resolve debt, along with support from dedicated debt specialists.
Visit www.nationaldebtrelief.com- Free consultation with debt coach
- Free debt relief quote
- Numerous accreditations
- Professional and responsive customer support
- Easy enrollment process
- Fees can reduce overall savings
- Not available in all states
National Debt Relief Reviews
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Reviewed Sept. 6, 2017
Still in the early stages of my debt relief program but everyone with the company has been more than helpful. They have put my mind at ease in the process of becoming debt free. I was scared to take charge of my financial freedom and my consuming debt situation but they are working hard to help me become debt free sooner than I could have ever imagined.
Updated review: Oct. 5, 2017
All confusion has been resolved. The fees were stated in my welcome book and I overlooked them. I would definitely recommend them to my friends. My only issue of not giving 5 stars is the fees are pretty steep but they get the job done.
Original Review: Sept. 6, 2017
Been with them for over 2 years. I don't understand the statements. It looks like more fees paid out than money towards bills. Don't know how close to finishing paying off bills. Wish there was better communication and explanations of statements.
Reviewed Sept. 6, 2017
During my application process I did have a good experience knowing how this consolidation of my debts is all about. One thing I want to know is how long will it takes to resolve the consolidation to go in effect. I'm still receiving mails/phone calls and emails from my creditors.
Reviewed Sept. 6, 2017
Management Team - They are very helpful and gave you concrete solution of your problem. Their customer service is superb and reliable. I am confident that National Debt Relief can help me solve my financial problems. I will be proud to recommend National Debt Relief to my friends for their debt problems.
Reviewed Sept. 6, 2017
Overall I have found NDR to be doing a great job. My problem lies in the settlement offers that are sent to me via my email account. The email offers state; "National Debt Relief has some exciting news for you. We have a settlement proposal for your review. National Debt Relief has received a verbal commitment from one of your creditors to settle one of your accounts. Below are the terms of the offer."
Then there is a green box that says, "Click here to approve". What they don't explain to you is that a VERBAL COMMITMENT is not a done deal. That means that the creditor may reject it even if you accept it even though this is not indicated anywhere in the email. In my case I accept the offer only to find out, over two months later, that it had been rejected by the creditor. I discovered this when I received a second email about the same account with a different settlement offer. I contacted NDR and got quite the run around and several dropped phone calls.
My biggest complaint about this whole process is that I was never once informed by NDR that my acceptance of the original offer had been refused. Then I received a third offer for the same account that was $1,000 higher than the previous two. So now I feel like I'm being penalized a $1,000 for NDR not doing proper follow up on my account.
This prompted more phone conversations that finally led to a Supervisor who assured me that she would handle this personally and get back to me before the weekend. To help get this matter resolved, I granted permission to have the entire, originally proposed, settlement offer taken from my checking account and applied to my GCS settlement account. Since then I have heard nothing back from the Supervisor but have received another email Settlement Offer from a different creditor which I have accepted via email. I hope that this one goes through.
Reviewed Sept. 6, 2017
I just joined the program a couple of months ago, so I don't have much to report so far. Everyone that I have spoken with, have been very nice, professional and understanding. I am waiting for a call back from my agent - I have a few questions for him.
Reviewed Sept. 6, 2017
Customer service was very pleasant and helpful in assisting me with the forms as well as explaining the service I will be provided with. Cannot describe the feeling of relief I have knowing that I am taking care of my debt in a responsible way.
Reviewed Sept. 6, 2017
National Debt Relief has resolved one of my debts to my satisfaction and I am currently waiting for them to resolve the rest. So far so good. I hope to be debt-free relatively soon. I am hoping to be able to pay them off early once they are all resolved.
Reviewed Sept. 6, 2017
Debt relief Agents are always willing to work with you on your case... Knowledgeable and willing to go extra mile to help. Easy payments monthly, can always pay more if able... Great way to get out of debt without bankruptcy and ruining your credit.
Reviewed Sept. 6, 2017
National Debt Relief is helping me lower my credit debt but is doing nothing for my credit score. I believe that there should be a division to deal with the credit bureaus to truly assist with all aspects of debt relief.
Reviewed Sept. 6, 2017
The people handling our case are friendly and very professional. Very willing to help and explain the entire process. All the appropriate paperwork was sent in a timely manner and the process began immediately. Very respectful of the situation and understanding.
Reviewed Sept. 6, 2017
NDR has been very informative and forward acting. We have reached settlement with a large number of our creditors and have saved thousands of dollars. It was a great decision to team with NDR to draw down our debt. I have had some difficulty accessing the website but I believe the problem is with my computer.
Reviewed Sept. 6, 2017
After numerous life events that were beyond my control, I found myself in a horrible financial crisis with no solution in sight. I reached out to numerous Debt Relief agencies and NDR provided a logical solution while maintaining empathy and understanding with regard to my situation. I completed the program and, to my amazement, was offered an unsecured consolidation loan that satisfied the remaining creditor obligations I had. FOLLOW THE PROGRAM and stay in touch with NDR and it will work. This is a service so there are obviously fees but I don't consider them unreasonable when looking back at what they did for me. Understand and accept that your credit score will be impacted while the program is getting in place and agreements start to be accepted. It will quickly recover when debts begin disappearing from your report. I continue to recommend this program to friends experiencing financial turmoil and need a solution to turn things around.
Reviewed Sept. 6, 2017
Make sure when you decide to resolve your debt that you take advantage of the attorney representative! I was served with a court summons and was extremely scared. I contacted National Debt Relief and they immediately sent my summons to an attorney to represent me. All I needed to do was sign an agreement regarding the reduced payment on the case. Mailed the original signature to the plaintiff in the case and emailed a copy to debt relief and they resolved everything!!! I now have 2 of 5 accounts resolved! Thank you National Debt Relief!
Reviewed Sept. 6, 2017
So far I have had one account settled at half of what was owed. Still awaiting on more accounts to be settled. Representatives are clear in explaining everything to you. I will recommend it to anyone who is in debt.
Reviewed Sept. 6, 2017
Good at accommodating different payment schedules to meet your needs. They work really well with helping you get out of debt. I like the company, because I feel they have my best interest at heart. They give you a step by step update if you need as well.
Reviewed Sept. 6, 2017
We had went 30000.00 is debt and we had 22 accounts and I had knee surgery and we didn't know what we were going to do. Literally we were at the end of our rope. I began searching for answers and I came across this place called National Debt Relief and I called and they totally understood what we were going through with all these creditors constantly calling us wanting money.
They negotiated with every one of our creditors and they have done an outstanding job on helping us get these bills paid off. Now it's not a free pass to get out of paying your bills but they offered a very affordable alternative to paying our creditors off without having 15 bills due at once. I highly recommend this program for anyone that has incurred a lot of debt. I can finally sleep at night. Thank You So Much for Helping Us!!!
Reviewed Sept. 6, 2017
Four months into the program, I have not seen headway. Fully understand this is not a quick process before committing. Also, don't expect the Service Request process to answer your questions, I have asked specific questions in the Service Request only to be given a generic answer that doesn't remotely answer what I was inquiring about. I can only hope the process works.
Reviewed Sept. 6, 2017
It's the best decision I made having National Debt Relief working hard to help me taking care of these debts. Not even two months in and I already got a settlement from one of my creditors and it's been drop to half.
Reviewed Sept. 6, 2017
The people were professional with great customer service. It is the knowledge that my debts are under some control that is keeping me going. It is the reality of getting the collector calls, now a very low credit rating and no credit cards/having to function on cash, along with continuing to find work that is very, very difficult. The low credit rating will now also affect my job prospects.
Reviewed Sept. 6, 2017
So far, they seem to be on top of everything, and keep me abreast of my account/situation. They keep in constant with me, almost daily, but immediately as situations arise. I would definitely recommend this service to friends and family. A very professional staff.
Reviewed Sept. 6, 2017
The personnel I worked with have been thorough and professional and kind. Great experience. Their understanding of the details of my situation was very helpful. Support and flexibility are also appreciated.
Reviewed Sept. 6, 2017
They always answer my questions with knowledge & helpfulness. They keep me informed on how the settlement are progressing. I am happy I choose them for my debt relief organization. I would recommend them to any friend. They do a great job. Great job!!
Reviewed Sept. 6, 2017
National Debt Relief has been awesome to work with! They don't judge you on your financial situations but willing to go the extra mile to help! They are quick to respond when you scan a document in or email them!! Thanks for all your help... It's greatly appreciated!
Reviewed Sept. 6, 2017
When I initially signed up, the service was amazing. They were very direct and informative. I am now just waiting for the settlement process to finalize, so that I may rest easy at night, and know that National Debt Relief was successful!
Reviewed Sept. 6, 2017
I just realized that this company is charging me 20% of the amount originally owed, not negotiated. Because of the way the fees work, I have 1 resolved debt in over a year of providing more than 1.5% of my income. I'm looking into other options.
Reviewed Sept. 6, 2017
I just started with National Debt Relief In June, 2017. I am looking forward to Their help in resolving My debt. From the moment you called Them. I was pleased with Greg ** and His assistance. I had called the main number and got the questions I had answered. They are very professional, and courteous. No small question is a bother to them.
Updated 09/06/2018: I just pulled off my progress and right now, 33% of my creditors are resolved and 28.5% of my debt is settled, and I owe $14,000. It'll be a year next month that I've been with them and my enrolled debt was $20,475.92. And so far, they resolved $5,850. They really put my mind at ease and help me with anything that I’m concerned about. The cost is great and it's a win-win for me. I can't wait until it's over and I have that much more a month because things got tighter since I started, but it's still great. I love National Debt Relief and I would recommend them to anybody that was in that position. I wish I wasn't but I am and so I'm working out all these and they did great. I would tell my friends to call and let them explain what they do just like they did with me and put their mind at ease that they can help them.
Reviewed Sept. 6, 2017
I worked with National Debt Relief over roughly three and a half years to dig myself out of self-inflicted credit card debt. The process was very smooth, and when one of my creditors did something illegal, they took immediate action. The only thing I can say, is that I wish I had gone a different route, as I possibly could have avoided the years of rebuilding I am now facing. That being said, National Debt Relief did what it promised and was always there to answer questions. When I went through a rough patch, they were more than willing to rework the deals made with my creditors to put my payment schedule on hold. They have excellent customer service and I am grateful they were there in my time of need.
Reviewed Sept. 6, 2017
I have been very impressed with NDR and their services to date. Aside from this past month where they have emailed several times asking for a written review (that you're currently reading), I have zero complaints and would recommend to anyone struggling to pay their bills due to excessive student debt. Personally, several of my loans have me paying 80 cents to every dollar toward interest alone, which creates an unsustainable financial situation with no end in sight, that is, without the support provided by NDR.
Reviewed Sept. 6, 2017
This experience wasn't the best. I thought I was getting out of debt in 2 years and it turned into 4 being sold into a 3rd party agency. Once I realized the difference in time it was too late. I recommend just paying off debt monthly instead to get rid of debt quickly.
Reviewed Sept. 6, 2017
I am very satisfied with my experience with my debt relief. Everyone has been very knowledgeable and helpful in answering my questions. The plan was easy to follow and I was able to pay in advance so I could pay it off early. I would highly recommend it to my friends.
Reviewed Sept. 6, 2017
National Debt Relief has been a saving grace for me. They have been very kind to me. They never talked down to me. I was in a bad situation with debt. In a few months I will be debt free thanks to them. They really worked and negotiated for me. There was never a bad time or person to talk to. I would recommend them to anyone who is serious about getting out of debt. They helped me deal with my stress. Now I see light ahead of me again. Thanks to these wonderful people.
Reviewed Sept. 6, 2017
Started this program in Feb 2017 and had my first credit card paid off within 3 months! Working for me so far! 2 and a half years to go and I will be debt free, including my 20,000 in student loans! They have contacted everyone coming after me for money within 24 hrs after I showed them the letters!
Reviewed Sept. 6, 2017
NDR always stays up to date with real time info. on the status of your debt. Settled most of my debt within 6 months, and are still working tirelessly to settle the rest. The online document submittal makes submission of creditor harassment easy.
Reviewed Sept. 6, 2017
Best decision made to relieve over 10K work in debt down to a monthly payment of $200!!! Would highly recommend them to anyone with debt and looking for relief fast! Nothing more I can say other than to give them a shot! Let them handle everything for you while you sit back and become debt free.
Reviewed Sept. 6, 2017
I contacted NDR in January 2016 to see if there was anything I could do about my situation and they were very friendly and professional. I hit a snag a couple months back and they worked with me to fix my issue. There is virtually no wait when I call and everyone I've spoken with has been knowledgeable and amazing. The best thing I could've done in the situation I was facing.
Reviewed Sept. 6, 2017
Very helpful & explained thoroughly! Staff very friendly and ready to assist. I am very pleased with the program thus far. Hoping to resolve these debts with my creditors! The staff is ready to help, and I am extremely grateful for this service!
Reviewed Sept. 6, 2017
National Debt Relief has been helping me settle my debt at a fraction of the cost. Before I was buried in late fees and over the top interest rates. Paying only the minimum payment, I was fighting an uphill battle. Now I make one low monthly payment and National Debt Relief is handling the rest.
Reviewed Sept. 6, 2017
Thank you for helping to relieve my debt. You made it less complicated when negotiating with my debt collectors. You made a payment plan that was manageable doing a very painful. When dealing with my sick mother who was in a nursing home dealing with multiple issues.
Reviewed Sept. 6, 2017
So far it's been great, but I am only 3 months into the program! So we will see! One credit card account has been helped so far! I'm just waiting for the next 6 months to actually see a change in my credit score! Only time will tell! Thank you and I'm looking forward to my credit score to go up!
Reviewed Sept. 6, 2017
I found myself in a situation with credit card debt that I thought I would never get out of. After my divorce I was left with years of credit card debt to handle by myself. I quickly discovered that only minimum payments had been made for years and years. I thought I would be headed for bankruptcy for sure. I made a call to National Debt Relief, and although it was scary at first, they settled my nearly $50,000 debt in about two years and my credit score is back on the rise. Thank you for all your help. I couldn't have done it without you.
Reviewed Sept. 6, 2017
I found the folks at National Debt Relief extremely understanding and helpful in resolving my debt issues. They followed up regularly, updating me on various accounts, consulted with me on structuring debt payments and were consistent in reviewing developments and/or changes with the status of enrolled accounts. I strongly recommend them for those who need this type of service.
Reviewed Sept. 6, 2017
Amazing Service. They're helping me to get my financial situation under control. I would recommend this service to anyone I know that's looking for debt relief assistance. They have been great help from the beginning. They're ready to provide any information and answers when I have a question.
Reviewed Sept. 6, 2017
I am happy with the program. We have paid off one of our accounts and we began in April 2017. Our program is 48 months but you are encouraged to make additional payments to lessen the payback period. I was upset with having to sign up for the program but the counselors were kind and encouraging not judgemental. I am happy there will be a light at the end of the tunnel.
Reviewed Sept. 6, 2017
National Debt Relief has been nothing but professional and helpful during the 3+ years we have been affiliated with them. Every time we have called them with a problem or question they have been very helpful and responsive. They provide a great service.
Reviewed Sept. 6, 2017
National Debt Relief worked very well with me in getting my account under control and got me working to building my credit back. Without their help I would still be struggling with too many payments. Thank you very much. I would recommend them to anyone.
Reviewed Sept. 6, 2017
NDR people have help so much in terms of getting my debt resolve and I couldn't have ask for more. They been really helpful with every question I had and keeping in touch with what is going on with my debt.
Reviewed Sept. 6, 2017
Fast service and quick to resolve issues, we will be debt free in less than 2 years... Most of the leg work can be done on the phone or by computer with a scanner. That's pretty much all you need. I would recommend to anyone to just give them a call and see if they can help you!!
Reviewed Sept. 6, 2017
I have been very happy with the service except I was just informed that 2 remaining debts out of 5 will not be addressed until I have contributed more money to my account which will be in May 2018. 21 months into my 32 month agreement. Should have been informed of this when I signed up.
Reviewed Sept. 6, 2017
I would definitely recommend your service to a friend! Service was very respectful, efficient and helpful. Both people that I had contact with were extremely polite, helpful, friendly and efficient. Thank you!
Reviewed Sept. 6, 2017
Would recommend and actually did to at least 2 friends. I was very pleased to graduate from the program in a little over a year and for the amount of legal support I was provided when one of my creditors sued me. However, the only reason I was able to graduate so quickly was because I took the Liberty Lending Loan offer to pay off my credit balances. I regret doing that as the interest rate for this loan is predatory.
Reviewed Sept. 6, 2017
Since I came on board with NDR I am able to sleep very well at night! There's no better feeling than peace of mind! No more calls from people I've given too much money to already! NDR has educated Me to know that the Creditors will make a settlement eventually! Minus lining Their Pockets! I recommend this Company to any American that is stressed over Debt!
Reviewed Sept. 6, 2017
NDR is very well organized compared to others. Very polite and explained in detail who they are and what they are going to do. Overall NDR is an outstanding organization. I recommended NDR to some of my friends that were having difficulty with their bills etc...
Reviewed Sept. 6, 2017
Geetu was awesome! She explained everything, made me comfortable with the process and I believe her when she says she will help me through this process. The paperwork was clear, she gave me her contact information for any questions, and I feel very good about this process.
Reviewed Sept. 6, 2017
Welcome call - Easy to understand. Very helpful. Everyone in this process from start to finish has been kind, caring and knowledgeable. This is a very stressful and often embarrassing process for people and it truly means a lot to have someone on the other end of the phone making the process easier.
Reviewed Sept. 6, 2017
I had no idea what to expect when I signed up. But as soon as I did, the weight was lifted. I know now that there is hope. My credit score has suffered a little but that WAS to be expected. Within 3 months, one of the 5 accounts I have got resolved and the others are not far behind. Thank you. Thank you!!!
Reviewed Sept. 6, 2017
Our experience was a wonderful one. It was very informative, and very helpful. The customer service people we encountered were very professional. Thank you for helping us! It is a great relief! We were so worried out our debt, and we couldn't see the light at the end of our tunnel. Now we can!
Reviewed Sept. 6, 2017
National Debt Relief has been very helpful in my current situation. They are very friendly and understanding. They were able to give me a quick response as to whether or not they could help in any way. They have encouraging words. Thank you so much!
Reviewed Sept. 6, 2017
They do a great job at settling the debts. However, the information their reps provide is inconsistent and limited. You never hear the same answer twice. Additionally they are poor at providing updates when things do not go perfect. I highly recommend them to settle your debts but you better have patience for their process, it can get complicated at times.
Reviewed Sept. 6, 2017
My husband has health issues and the money wasn't coming in like it was, so I knew I needed to do something. National Debt Relief team has been very helpful and great. They were able to answer any question I had. They reached out to me at least once or twice a week to let me know about settlement offers and double check with me. They were very courteous and were concerned about our well-being. NDR has been prompt and on top of things. Working with them has been a relief. I had my first settlement offer within a couple of weeks when everything started. So far, I've been very satisfied and I would recommend them to anybody else that's interested in doing debt settlement.
Reviewed Sept. 6, 2017
I have just started the program and so far everyone I have had contact with has been absolutely wonderful and extremely helpful and informative. They have explained everything in detail and make sure that I understand everything. I am definitely happy that I made this step into my debt free life.
Reviewed Sept. 6, 2017
Service representative she (Tajia ** ) was so helpful and understanding. Easy to explain my situation to her. And she is friendly but professional. Any questions I ask she perfectly answered and explain. Easy to understand. Most likely your company's service are very nice.
Reviewed Sept. 6, 2017
Eric was easy to work with and very detailed about the process. Great service. I was a bit hesitant at first but the BBB rating put me at ease. Glad I decided to make the call and start my road to financial recovery.
Reviewed Sept. 6, 2017
It is such an amazing feeling to be able to get out of debt. The company is fantastic. On pace with getting our debts paid. I don't even have to think about what I owe. I will definitely tell my friends that need help to contact you.
Reviewed Sept. 6, 2017
Kimberly was really wonderful. Not only did she know her stuff, she also empathized with my situation and answered all of my questions. The woman in my welcome call was also very nice and helpful. I really appreciate their help in getting everything set up.
Reviewed Sept. 6, 2017
Very pleased with explanations and helpfulness during our enrollment. Looking forward to being debt free shortly and having more freedom to save money. This was very hard to do with our hardship. We were reluctant to do this but hearing commercials on Sirius radio and talking with your staff, put us at ease. Thank you so much.
Reviewed Sept. 6, 2017
Everything about how the program worked and what could be done to help me was made very clear, and very easy. I literally felt like a huge weight lifted off my shoulders as I was going through my initial phone call to do my application.
Reviewed Sept. 6, 2017
I was treated with respect, dignity, understanding and a little humor. It made for a great experience and I appreciated it! It is easy to navigate the site and all my questions were answered. I appreciate this as my resource for getting out of debt!
Reviewed Sept. 6, 2017
I just started so I can't speak to full results, but they've been very helpful and I understand what I will be doing. The associates were very helpful and I was able to speak to them whenever I needed to. I'd recommend the first part of the process to anyone.
Reviewed Sept. 6, 2017
The representatives I spoke with explained things completely and answered all questions I had. Both gentlemen were knowledgeable and up front with all that the program entails. I appreciate the expertise that your company can give me. I am looking forward to working with you.
Reviewed Sept. 6, 2017
I have 100% faith in them that they can & will take care of all of the debt problems I have. They are working on them for me still at this time. I know it takes time but knowing a great team of professionals are working on them does give me some peace of mind. They are the best, thanks National Debt Relief.
Reviewed Sept. 6, 2017
My experience today with NDR was exceptional. All of my questions were answered and the representative was very knowledgeable about the program and what I needed to have done to participate in the NDR program. At this time I am very satisfied.
Reviewed Sept. 6, 2017
The volume of detail initially was overwhelming, but Jon ** took the time to go over the most important. The process was very well done, with the speed and sequence of emails, the highlighting, downloading, signing process was very efficient. Have not yet done the set-up for the account. The wrap-up was done by Michael (?), and he was disappointing. He read the appropriate content very fast in a monotone. I had to interrupt him to understand what we were trying to accomplish. This was a low point in an otherwise smart, efficient, personable sign-up process.
Reviewed Sept. 6, 2017
All team members have been very friendly and helpful. They have answered all question to the fullest. They helped me to understand this process and feel comfortable and content with this process. Thank you all very much for this help in our time of need.
Reviewed Sept. 6, 2017
All of my questions were answered promptly, and I was treated with respect despite the circumstances we are in. The process was very easy, and all information was repeated and verified for accuracy. My representative was very kind and understanding.
Reviewed Sept. 6, 2017
My call was answered rather quickly. Was very nice to speak to and answered my questions. She waited patiently for me to get my email up and to read through the forms. She was kind and pleasant, and made me feel good about my choice in contacting NDR.
Reviewed Sept. 6, 2017
Ty was great! I spoke with her at the beginning of the year but just wasn't ready to move forward. There were others that called to follow up with me and they actually turned me off from National Debt Relief. They were pushy, and kind of rude. Ty never was. She always made me aware of everything and wasn't pushy or disrespectful about the situation, which is why I decided to come back now.
Reviewed Sept. 6, 2017
Very informative & answered my questions - also give me insight in how to deal with future credit problems and how to avoid future debt fiascoes. Gave us lot of information on the program and how to get more details if need be.
Reviewed Sept. 6, 2017
I am so appreciative of your service. Creditors are due their money, but it is so nice to have you negotiate a reasonable offer. It is also a blessing not to have to declare bankruptcy. Thanks again for the information along the way by the way of updates!
Reviewed Sept. 6, 2017
My experience with Kate and Eric was awesome! Thank you so much for this positive experience, knowing that I have NDR to be an advocate for me and helping me to pay off my debt literally saves years from my life in stress. Thanks!
Reviewed Sept. 6, 2017
I was in a lot of debt and I wanted to get out. National Debt Relief's advertisement was the one that sold me the best. I felt more comfortable with what they were offering me. They were also very informative. I just signed the papers and mailed them. They will call me whenever they were coming to an agreement with the debt that I have. They will also confirm if I was happy with how much they got it lowered. I appreciated it every time they called me. Right now, it is like weight was lifted off my shoulder until everything is all set and done. They're taking care of what they have to take care of on their end and all I have to do is take care of what I have to take care of. It has been a very good experience.
Reviewed Sept. 6, 2017
My husband was in the military and when he got out, we fell behind our bills. Then he got laid off from his job and we fell even more behind. It kind of trickled from there so we needed relief from all the bills and creditors calling. I’ve done some research online to see who was the best debt relief company. I read all the reviews and I decided to call National Debt Relief and give it a test. The reps were very courteous, very helpful and understanding. Words cannot describe how National Debt Relief has helped us get out of debt sooner than I can imagine. I’m on my last creditor and I shouldn’t have that much longer to go until I am completely debt-free. National Debt Relief was awesome and I have recommended them a couple of times.
Reviewed Sept. 6, 2017
I was in the process of transitioning jobs and I had a lot of debt. It was too overwhelming and I needed to get out of it to move forward with my life. I looked on the internet for different options to get out of my situation and National Debt Relief was one of the first ones that came up. I read other articles and they came up a couple times again so I gave them a call. The initial plan I have was for 36 months and I have a bit over a year left over, but I’ve been making extra payments, so it might finish a bit earlier. It’s great not having to balance five different credit card bills and only being able to make minimum payments for each.
Over a year ago, I got my car broken and needed money to fix my window, so I had to call in to ask to skip a payment and figure out the payments for later on to make it up. It was a good experience. Anyone I’ve talked to tried their best to help me solve my problem and I’ve never gone away from a conversation with customer service without having my problem resolved. Overall, working with National Debt was an improvement and it’s great not having to balance five different credit card bills and only being able to make minimum payments for each. It's a lot of relief to not be dealing with the finances alone.
Negotiating with collection agencies can be a stressful experience and it’s nice to see a debt get resolved. I’ve had agents yell at me over the phone, so I prefer to pay the fee to not be the one that has to interact with them. A collection agency for one of my big accounts kept mailing me bills, which I’ve been forwarding over to National Debt and they’re negotiating it. They make what is a very stressful part of my life a lot easier to manage and it's easier to move forward and figure out other aspects in my life.
Reviewed Sept. 6, 2017
I was looking into getting help with paying my debts and found National Debt Relief on the Yellow Pages. I had a very good experience with the NDR team. They helped me and answered all my questions. It worked for me and I will recommend them.
Reviewed Sept. 6, 2017
We talked to National Debt Relief team and then set up the credit card with them. We deposit monthly the payment of the credit card that we need to pay off and so far, so good. We looked at other relief help but we felt National Debt was more reputable. They are working diligently for us, working with the creditors that we dealt with. Whenever there’s an opportunity, they call us and say, “Hey, we have this opportunity. Would you like to proceed with this?” And it was just very smooth. It really gives us peace of mind because now, we’re already halfway than when we started. Overall, they are fantastic.
Reviewed Sept. 6, 2017
I'm very pleased with National Debt Relief and very excited that they're helping me become debt-free. They worked very quickly to close several of my accounts already and they're working on the others now, so everything has been wonderful with them. In fact, they were able to close on one of my accounts within the first month of me signing up. So far, the experience has been wonderful. They've also been very helpful professional.
Reviewed Sept. 6, 2017
I was out of work and looked into relief help. The team at NDR do not smile, but they have a really good program that works fine. Things are less stressful and I am happy, except there’s too much follow-up. I understand they need to know what’s going on, but the phone calls to check on things can get a little overwhelming.
Reviewed Sept. 5, 2017
The National Debt Relief application process was fast and easy. Representatives explained every detail with precise clarity and a friendly, patient attitude. Although I was not able to obtain a loan, the debt consolidation program extended to me was affordable. It is also a relief to know that they will handle the unpleasantness of dealing with creditors on my behalf.
Reviewed Sept. 5, 2017
Armani And Christina was a big help. Very precise very detailed. Would recommend to a friend. Should have called two years ago. Look forward to doing business with this company. Want to get my life back on track start saving some money again soon. Thanks you again.
Reviewed Sept. 5, 2017
So far this has been an excellent experience. Everyone that I have had contact with has been very professional. It was a hard decision to make. I have struggled with this debt a little while and felt a great deal of shame for not being able to honor my commitments. Your staff has been very understanding and I felt absolutely NO judgment for being in the situation that I find myself. For the first time in months I am sleeping at night. Thank you!!
Reviewed Sept. 5, 2017
My encounter this National Relief Debt was more than I expected. The representative, Didi, was very straight to the point. Walked me step by step of the way my case would be handled. I never felt under pressure or obligated to join. Would highly recommend. Do your homework and then give them a call.
Reviewed Sept. 5, 2017
The people I spoke with were kind, non-judgmental, calm and helpful. I really appreciated their attitudes and helpfulness. I feel confident about my future now! It's really a stress reliever to have a plan in place so I'm anxious to get this going!
Reviewed Sept. 5, 2017
New applicant - Easy application. Gary ** very courteous and patient to explain the process. Many forms to sign. Venture to say that time will tell how the program works for me. Will see how customer service responds to any problem I may have. Thank you again.
Reviewed Sept. 5, 2017
Received a call about a settlement offer and the representative went through all the details perfectly and emailed them immediately. So far my settlements have saved me more than 50% of each settlement and I'm feeling less stressed knowing National Debt Relief is taking care of it.
Reviewed Sept. 5, 2017
So far the company has been excellent. I would highly recommend using this company if you run into financial issues like we have. They are always courteous and helpful and the communication is great. If anything new comes up they immediately contact you about it.
Reviewed Sept. 5, 2017
Everyone was courteous and knowledgeable of the services they are selling and so far it has been a quite easy process. At my age most computer generated applications are difficult to say the least, but yours is understandable and easy to navigate.
Reviewed Sept. 5, 2017
Steven ** was great in helping us sign up. He answered all questions that my wife and I had. Made the process very simple. And did not make us feel bad for the situation we are in. We are thankful for the opportunity to work with you.
Reviewed Sept. 5, 2017
Paid off, debt gone. I cannot say enough about the help I received from National Debt Relief. They helped me out of a bad situation due to constant impulsiveness with credit cards. It saved my marriage, and taught me a lesson I needed to learn. I am happy to refer anybody with debt problems to use their services. It was wonderful when I was out of debt.
Reviewed Sept. 5, 2017
I felt a great relief that I'd be saving some money to settle my debt. The customer service representatives are nice and respectful to me. Great service that I never realized it existed before. I had a wonderful experience with the reps! Thank You!
Reviewed Sept. 5, 2017
I have had a pretty smooth experience with National Debt Relief so far. My questions are answered quickly and in simple to understand terms. No one has made me feel ashamed regarding my financial hardship which I really appreciate. I like the customer portal where I can easily access my account.
Reviewed Sept. 5, 2017
After seeking information about this program, I was very happy to speak to two employees, Shah and Donnetta who delivered excellent customer service. They were very professional and explained everything with precision. I was very happy with the attention and professionalism.
Reviewed Sept. 5, 2017
When I called did not understand what it was all about. All I know I kept trying to pay my bills and not getting anywhere. Then you stepped in cleaned it up. You gave me a new start and I’m not all stressed out. I can breathe again. Thank you thank you.
Reviewed Sept. 5, 2017
I felt like the informational call and initial paperwork call was amazing! But as soon as a welcome call was needed, it got awful. They would not stick to a scheduled window I established with them not once, but FOUR TIMES. I am sorry but if you call me at a time I did not tell you I would be available, no I can't stop and drop and talk to you for 20+ minutes. I would always give them a 1-2 hour window to call me when I would be available, and then they would call 2 hours after the end of that window! Then of course I would not be available.
Then I finally call the main line and talk to someone who I was not familiar with and to say the service was impersonal would be generous. He seemed to not give a ** about me or my life and all he cared about was says the script he is required to say. I had to keep interrupting him to get a very important question answered! He couldn't hang up fast enough. Honestly I am going to talk to my husband about canceling our agreement.
Reviewed Sept. 5, 2017
Was very please with both of your agents on opening account and welcome call. The both of them were very professional and very polite. I would recommend your service to anyone as they were very informative and knowledgeable. They made me feel right ease.
Reviewed Sept. 5, 2017
I was very hesitant about joining the consolidation program but I was in need of help. They helped me out a great deal. Very informative and helpful. I managed to pay off the creditors that I enlisted with them which helped me pay off others as well that weren't enrolled in the program. I ended up saving more money than I would have doing this on my own.
Reviewed Sept. 5, 2017
They explain fully with Love and care, good Job. I am convinced that we'll be able to settle the debt and live a happy life. I know it is not going to be easy with calls from creditors but with your backing, we'll overcome the obstacle.
Reviewed Sept. 5, 2017
This was the easiest and hardest thing to do at the same time. National Debt Relief really made me feel like there was a chance in my future. I sincerely appreciate how Erik ** was attentive to my needs. He was very proficient and professional. I have had a great experience so far.
Reviewed Sept. 5, 2017
I am happy with the overall experience with National Debt Relief. David was very helpful with me getting into the program. Everyone I have spoken with is very nice and helpful. It has taken a lot of stress off of me. I hope now I will have a peace of mind.
Reviewed Sept. 5, 2017
I had a very great experience. Everyone was very helpful and understanding. I feel like I'm off to a great start becoming debt free. I feel like I don't have to worry as much as I did before. Thank you!
Reviewed Sept. 5, 2017
Great help! Any questions I had were answered clearly and efficiently. I was skeptical at first but so glad I decided to work with NDR to solve my debt problem. I would recommend a call to NDR to anyone looking for help. NDR worked with me and now I'll be debt free before I'm 30.
Reviewed Sept. 5, 2017
Any questions I had were answered in a way I could understand and felt reassured I was in good hands. Jordan was polite, very knowledgeable, and he made it very easy for me to decide to go this route to resolve my financial issues. As a returning student I was having a hard time paying my bills, now I have an attainable solution to my debt through National Debt Relief.
Reviewed Sept. 5, 2017
I was unsure about this route of getting rid of debt but they helped me to see the bigger picture. They were very thorough about the process and helped me to see how much this would benefit my family! I had nowhere else to turn and they gave me a way out. I don't know what would have happened had I not taken the chance to trust them to do their job. Thank You!
Reviewed Sept. 5, 2017
I was very satisfied with everything National Debt Relief did for me. They saved me money and helped me to get out of a tremendous overwhelming debt. I have recommended them to others and will use them again if the need arises.
Reviewed Sept. 5, 2017
National Debt Relief was easy to access and easy to reach whenever I had a question or needed clarification on something. The process was easy to get started and had a simple layout that was easy to understand. When I needed to delay a payment or wanted to make extra payments the staff worked with me, and were very understanding and polite.
Reviewed Sept. 5, 2017
My wife and I started this process about three years ago. At first we were unsure and nervous about this process. After initially speaking with representatives, who were amazing, he reassured us how this process would work and gave us a three year estimate to complete this process. All the representatives we interacted with were extremely professional and helpful. When any issues arose they were very timely in notifying us and assisting us through each issue. My wife and I are extremely satisfied with the entire process, and the services provided.
Reviewed Sept. 5, 2017
Up to this point I am very happy with the way things are going. For once I can see the light at the end of the tunnel. My credit score has jumped 50 points. So I can a full recovery coming in the very near future.
Reviewed Sept. 5, 2017
This is an excellent debt relief agency. My accounts were all handled fast and paid off as scheduled. Now I can retire debt free. Before I contacted NDR I wondered if I would have to work until I was 75 to pay off my debt. Now I rest assured that I made the right decision to call NDR. I would recommend NDR to anyone with overwhelming debt. They are attentive, informative and do what they say they will do. That means a lot to me. Thank you NDR. You are outstanding.
Reviewed Sept. 5, 2017
I went with another company 18 years ago. When I saw and read about National Debt Relief a bit, I thought they’re a bit better, and they were when I called them. NDR had a trace that looked at things to make sure that people don't renege. They cost a little more but it was worth it because I was swimming and I needed a lifeline really quick. The enrollment with NDR was an easy process which took 30 minutes.
Before this happened, I was straight up clean. I had money in the bank and savings. When I initially went with NDR, I told them the whole story but there's no need to tell the whole story anymore and that was a wonderful thing. I've been using NDR for a year and a half now and the interactions with the NDR team were all positive. Everybody was cool when I told them that I can't make the whole payment, which was $200 because I have a problem. But one girl that I talked to didn't understand and just wanted to drive home. I had to lower the payment again this month and she wouldn't take it. I decided to put my foot down and told her to back off because I know my situation and she doesn't.
One company agreed to the settlement amount and took the payment but all of a sudden, they decided they weren't going to take payments anymore and backed out. NDR's attorney got right on it. When NDR's attorney jumped on that company for backing out, it felt like I had someone that truly had my back. NDR relieved my stress and I have less burden working with them. I would recommend NDR to a friend. Overall, I'm relieved and surprised.
Reviewed Sept. 5, 2017
We're trying to avoid filing for bankruptcy and everybody at National Debt Relief has been great. They worked with me in every situation. Even when I didn't like a settlement offer, they went back and tried to get me a better one. The phone calls have gone back down to almost nothing for debt collectors. NDR has taken priorities where they needed to be, and I've been very happy with it so far. It's been a pleasant experience surrounded by unpleasant circumstances.
Reviewed Sept. 5, 2017
I’m still active in the National Debt Relief program so I’m not a finished-off consumer. The team has been very knowledgeable and they’ve been very helpful with my personal financial situation. They’ve assisted in every way that I requested and they’ve told me what to expect, how the program works and how to handle it. If they’re able to do what I’m asking, they’d do it, and if not, I’d pursue until they say yes.
Working with National Debt Relief has made a great impact in my life. It has relieved a lot of stress and released a lot of burdens. My shoulders felt lighter and I felt healthier. Everybody has their own personal thresholds as to how they relate to or deal with financial stress. For me, it’s a very big thing in my life being able to utilize their program as opposed to filing Chapter 7 or 11 or 13. I feel like I’ve been given a second chance. If they had something in place where they can offer working on my credit after all the bills are paid off, that would be an excellent addition to the program. Everybody’s going to want that new addition in the program after the settlement or the payments are concluded.
Reviewed Sept. 5, 2017
I got pregnant and lost my job and my husband was the only one who worked so things got a bit tighter, but National Debt took care of everything and was really fast to settle my credit cards. I’ve been in the program for about six months and so far, I don’t feel the pressure anymore. Their staff were nice and were able to answer my questions. They even set up monthly automatic payments. Overall, it was a great experience.
Reviewed Sept. 5, 2017
I considered getting help because of the amount of debt I have with my credit cards. I first heard about National Debt Relief on the radio. Their reps were very professional and timely. They also answered all my questions. Working with NDR has been great. Things in my life are looking better now.
Reviewed Sept. 5, 2017
I looked for other options since I didn't want to file bankruptcy so I looked into getting relief help. I was with National Debt Relief for about six months and they resolved accounts for me. I had to drop out of their program, but I’ve been back since June. They've been very helpful and everyone has been professional and courteous. Working with them helped me to become less stressed. They deal with the debt collectors who were calling and hounding me. It’s been a great experience and I’d recommend this company.
Reviewed Sept. 5, 2017
I was in debt so I looked into relief help. The National Debt Relief team always seem to work with me and I could get along with everyone and speak fine. They were very knowledgeable and if I have a question, they answer it. They took care of everything. Working with NDR has given me peace of mind and I do not get harassing phone calls so it’s good in my eyes. They have great customer service and I enjoy working with them.
Reviewed Sept. 5, 2017
My husband had a heart attack and went to the hospital. I was having issues so my son’s fiancée talked to me about National Debt Relief. I did the program step-by-step and I didn’t have any issue doing the application and paperwork. Talking to their reps has been good. They call me about four times a week to remind me and to check if I had any concerns. Working with National Debt Relief has been easy for me and I feel more relieved not to have that pressure on how I'm going to get the money to pay my bill. And, I've never been delayed on my bills. I've recommended National Debt Relief to a couple of my friends who are in this situation.
Reviewed Sept. 4, 2017
I am very pleased with what this office is doing to help me become debt-free. I have settled and fully paid 3 debts in about 20 months, there are still 3 left where 2 of these will be fully paid next year, and one is left that needs to be negotiated yet.
Reviewed Sept. 4, 2017
They helped out even when it was rough and I only was getting unemployment. Thank you for the support. They were always kind and flexible. The only improvements I would suggest is finding out the company is planning to send a 1099C.
Reviewed Sept. 4, 2017
I'm happy with the first few they settled. After that, I started to have suits filed against me. I call and beg for weeks to focus on this particular card to settle. They keep telling me everything is ok. Now I have a trial date. I'm so disappointed, I wish they would've settle this card. I'm worried, and they don't seem to be. And that worries me even more.
Reviewed Sept. 4, 2017
Working with National Debt Relief has been good. They were willing to assist me and made it less stressful.
Reviewed Sept. 4, 2017
I've called several times about my account and none of the agents can tell me anything. My questions are why have they only contacted two of my nine accounts? The response is, the negotiators are working in it. Who have they contacted? The response is, we don't have that information. I have all this money in my account why aren't any of the accounts, but the two, being paid. The response is, it has to be 120 days before we do anything with contacting your accounts. It's been over 120 days so what are they doing? The response is, the negotiators are working on it. Can I speak to the negotiators? The response is, you cannot speak with them, they don't speak with the clients. Getting frustrated with this company.
Reviewed Sept. 4, 2017
My last card will be taken care of in December which is been less than 2 years on the program I believe. They have done what they said they would do and within the time frame in which they advised me. I have no complaints.
Reviewed Sept. 4, 2017
A difficult medical condition made it impossible to continue taking care of my Credit Card Debt. I phoned National Debt Relief and found the answers that would help in my situation. Ms. Colleen ** took good care of me, I know the plan will work well and I am looking forward to continue my life debt free thanks to National Debt Relief.
Reviewed Sept. 4, 2017
I have yet to see your company do much of anything. You did contact us in May that you have Citibank willing to work with you. Discover bank sent Gary a summons complaint which I have 21 days from the date I received the summons, 8-31-17 around 8pm. Please Call us @ **. Thank you.
Reviewed Sept. 4, 2017
My experience with NDR has been a good one. Each of the representatives I have spoken with has been professional, informative, supportive and friendly. I feel confident that the staff of NDR will do everything they can to help me resolve my debt. Please congratulate your staff for doing a good job with Van.
Reviewed Sept. 4, 2017
The team was excellent at the beginning. The process was professional and explained very well. Daniel ** was very thorough and supportive in the early process. However, once he passed it off to the Success team that is where the process broke down. Daniel had explain the next few steps which included setting up the account with the bank and the process of negotiation with the two card companies. For two months money has been taken out of my account but no offer of settlement has been communicated to me, in fact the card companies have not even been contacted about a settlement. They have been very patient and willing to work with me in comparison to the Success Team. So, I would go from a very high rating to a zero.
Reviewed Sept. 4, 2017
I had thought about receiving a loan to pay off all of my credit cards at once, and then have only the loan to repay. Guess what? National Debt Relief just offered me that loan through Liberty Lending, and I was approved! There is more to this story, but a little long, so I would suggest calling up NDR and get the 411.
Reviewed Sept. 4, 2017
Feeling so much better of myself for the help that I'm getting!! Roy has been amazing and on the ball on calling back to assist and answer questions that I had. To be debt free in 3 years of an unsecured loan is a big load off my shoulder. Too many ignorant mistakes on my part. Thank You so much.
Reviewed Sept. 4, 2017
From the beginning they handled all of the phone calls, negotiations and legal paperwork needed. Every service rep I spoke to was professional, polite and very helpful. It is easy to add new collection accounts to my list of accounts serviced.
Reviewed Sept. 4, 2017
After accruing debts throughout college, I came to a point where I needed help in clearing my debt to hit the reset button. National Debt Relief helped me through a 30 month transition and now my credit score is better than ever. Thank you.
Reviewed Sept. 4, 2017
Enrolled in the program over three months ago. There has been no change in any of my accounts. Nothing resolved. I definitely expected some type of progress by now. I have not received any communication about the progress of my accounts being resolved. I do see that my bank account is being debited twice a month though.
Reviewed Sept. 4, 2017
I went on the internet and looked up debt relief -- National Debt Relief had the highest ratings. So far, my experience with them has been good and I haven’t had any problems with them. They've been good to work with.
Reviewed Sept. 4, 2017
I was looking for relief help for credit cards and loans and got National Debt Relief. I'm still in the process of getting completed and I hope they can go a little bit faster. They said it would take like up to 48 months but still I look at it and I'm like, "Is this going to be done in 48 months?" They just say that it takes time to work out the details and get deals so that they can lower the amount of interest rate and whatnot. They don't disperse the money right away and that's what's hurting us. I can honestly say I've never seen my credit score this low. They did say that our credit would be hurt but I didn’t realize that's how bad it would hurt it. But they've gotten some really good deals on stuff that they've closed on so far so it saved us quite a bit of money and they are easy to communicate with.
Reviewed Sept. 4, 2017
I lost my job seven years ago. I had shoulder surgery and nerves in my arm were damaged. I got nothing out of it except disability. And then right after that my wife lost a $50,000 job. She went two and a half years working piddly part time jobs. All we can do was keep the roof over our heads but we got a bunch of credit card bills. She finally got a job but we were so in debt. Neither one of us is young and we didn’t want to file for bankruptcy so we went with National Debt Relief.
So far, working with them has been okay. They’re settling stuff as it goes along then they call, ask and we gotta agree on it. The only thing that aggravated me was yesterday’s call. They called late, like 4:25 and told us they’re gonna settle two more debts but needed more money. They always ask if we want to put in more and we say no. I also referred to our agreement of how much out of my wife’s paycheck every two weeks would be given to them. The rep then told me one of the accounts can be settled without the extra money but they really needed extra for the other one. So I told her I’ll talk to my wife about it. I called National back today and I said they had to cancel that. They had settled some kind of agreement and they cancelled. But the rep didn't tell me that it was the last day of the month and now I gotta renegotiate it.
Reviewed Sept. 4, 2017
I'm currently separating from my wife and I've decided that it would be a good time to get my financial situation in order. So, I googled debt relief programs on the internet and found National Debt Relief. The NDR reps were very friendly, and extremely helpful and accommodating. They called and gave me a few updates on my account, as well as settlement offers from financial institutions. This is the first time I have ever done anything like this, so I have questions and they always have the answers for me. NDR has definitely been a weight off my shoulder. A lot of debt can feel like a hole you can't dig out of, so that feeling of having somebody on my side has been good.
Reviewed Sept. 4, 2017
I was overwhelmed with credit card debt and payday loans. National Debt Relief team was helpful at the time with the questions I needed to be answered. But, I just recently had to drop out because I can’t afford to be in the program anymore and I’m filing for bankruptcy. Three of my creditors that were on the program got settled so that was good. And if I had been with them longer over time, I would have been even more satisfied.
Reviewed Sept. 4, 2017
I have too much debt and the people at National Debt Relief were really nice and plenty helpful. I’ve been with them for about a year but things slowed down a bit because they’ve got to get some of the bigger credit card balances taken care of. They stopped doing anything and I haven’t heard from them for quite some time. They’re waiting until I get some money built-up in that account. But they’ve done a good job so far and I would recommend them to a friend. It takes time to reach the ultimate goal, but when the debts get finished, I’ll be happy with National Debt Relief.
Reviewed Sept. 4, 2017
I wasn’t able to take care of my debt by myself. I'm working with National Debt Relief now, but other credit card companies keep barging on me with calls and emails. They changed the credit card and I don’t believe they’re going to be able to show my debt to them. But there’s nothing I can do, especially now that we are under a hurricane, hiding up and not able to work. Other than that, my experience with National Debt Relief has been good so far.
Reviewed Sept. 3, 2017
This program gave me hope! Reggie talked me thru the process and was very understanding and non-judgemental. Making sure I understood everything and able to answer all my questions. This program is not for everyone but it is there for people that do not have anywhere else to go but bankruptcy.
Reviewed Sept. 3, 2017
They did resolve my debt issue satisfactorily. I am satisfied with their efforts on my behalf. However, at the end of the process, when I called to find out when my last payment was due to National Debt Relief, it took a long time (two or more months) and many phone transfers to a person who could or would take the time to discover that a document I had e-signed needed to be physically signed and mailed to a creditor. That was frustrating and not well explained until I finally reached someone at a management level who knew what was happening with my account. So bottom line, National Debt Relief did a satisfactory job. Could they improve their process? Ummm - a definite yes!
Reviewed Sept. 3, 2017
I am Joel's son-in-law. Joel passed away last spring, but I do know that he was very satisfied with NDR. Everyone was very friendly and competent. Thank you for helping him become debt free before he passed away. That meant a lot to him.
Reviewed Sept. 3, 2017
Everyone worked efficiently to get me set up in the program and were patient to answer all my questions. The information I received was thorough and they gave me enough time to review everything before signing. I will definitely recommend this program to others.
Reviewed Sept. 3, 2017
I was finally able to sleep at night! I'm so glad I was able to connect with Micah! I'm finally able to use my phone without having to deal with all the calls from the credit card company. I sincerely wanted to pay them off, but didn't have the resources like I previously had. Thank you for giving me hope for tomorrow!
Reviewed Sept. 3, 2017
We sent the change address letter and phone number to all the accounts of our debtors. We also asked them to close our accounts. However since then, everyone has been calling our cell phones and home phones as early as 7 am. When you start calling. Each month a 30 dollar late fee is added.
Reviewed Sept. 3, 2017
National Debt Relief saved me. I went sleepless nights trying to figure out how you handle all my creditors. National Debt Relief was easy to talk to and they helped me to work out a plan. Anytime I called them to ask for more information they were always happy to help me and put my mind at ease.
Reviewed Sept. 3, 2017
Simple, clear and responsive. And never a long wait time on the phone, which is rare for any company. Very satisfied so far. Would definitely recommend to a friend if they were in the same situation that I am. The assistance team has been knowledgeable, easy to understand and appear to be very transparent. I had to make a modification after my agreement was finalized and it was no problem at all.
Reviewed Sept. 3, 2017
National Debt Relief were great in helping me get the collectors off my back. No more harassing calls from creditors. I was able to arrange flexible payments with creditors. I finally paid off all creditors and my credit score is going up. Thank you National Debt Relief all the help and support.
Reviewed Sept. 3, 2017
First I wanted to say that this company is a number 1! For helping people with who have financial difficulties and for me it was a hardship situation. I could not longer work after an accident and I was so overwhelmed. So after reading countless reviews I decided to turn to National Debt! At first it was a little hard to understand everything, but each and every customer service rep, spent time explaining everything to me. If I did not get it the first time, I would call several times, and they went step by step so I understand it all. It was not that hard to understand, it was myself who was not well.
So a few years later and my bills are paid off and I can't tell you how liberating this is for me! I was able to see on the client portal all of the money I owed and how National Debt worked with them and came to fantastic settlement offers! So much so that my debt payment calendar was supposed to go in 2018 and it is ending in Dec 2017. I was able to pay off the remainder recently and now I am done! Give them a try! You will feel light headed knowing each month you are closer to a debt free life! For me it has lifted me up mentally to a great place! Thanks again National Debt!
Reviewed Sept. 3, 2017
When I spoke to the first rep, they left me under the impression they would quickly negotiate my payoffs. I had no idea they were going to wait, in one instance a year before negotiating. The credit card company continued to charge me interest. Therefore, the additional interest charged would have paid off another balance. I thought the interest would stop. Very disappointed.
In the meantime, I did get a call from a company that led on their phone call with "No additional interest charges". Which is what I expected from this company. I requested they only take $299 the July 31 payment. I told them I would be overdrawn. They took full payment and I got charged $74 overdraft & I'm still short. I will be requesting $200 payment only for last payment in September. What happens will decide what I do. I'm very disappointed.
Reviewed Sept. 3, 2017
I could not have been more pleased with the professionalism I received. Highly recommended by the Huffington Post I took a chance that was the right one! My efforts to be financially responsible to my creditors was successful because of this company.
Reviewed Sept. 3, 2017
I was very please with the response time and being accepted. It has taken a very being load off my shoulders. I would recommend National Debt Relief to all my friends and family that need help. Everything is explained to you on how this program works. Everyone that I have spoken to has been very knowledgeable about this program. They are a very reputable company.
Reviewed Sept. 3, 2017
Very professional service. Efficient and prompt to respond. It's great to know that I can have peace of mind about my situation after having a really bad experience with another firm. I am so happy and satisfied that I look forward to the final results.
Reviewed Sept. 3, 2017
National Debt Relief was helpful on the phone when I called and talked to them. They seemed to be more understanding and caring. The team has been on top of everything and always call me whenever something happens. If I ever have a question, they are quick to answer them. They helped me settle two accounts. The first one was within a few months and they got the second one done a couple of months later. I just started and still got three and a half years but I’m satisfied. NDR has made my life a lot better and I don’t get phone calls regarding my debt and it’s been a huge stress-relief for me. It's been a very easy process and they keep good lines of communication open. They are a very satisfying company to be going through, especially at a time that created much stress in my life.
Reviewed Sept. 3, 2017
I got divorced and my ex-husband left me with a lot of debt. I had a little bit of communication with the team in the first two weeks and then I didn’t hear from them for a long time. I had to call them because I’m still in the military and they didn’t pay me for a month ‘cause my pay got messed up, and NDR wasn't too helpful with that situation, but I still ended up paying it. However, the payments are really high so it was like I’m in a debt but I’m paying a debt. But it was still is a little bit lower than what they quoted me for and it would be a lot better ‘cause I’m now a single mom and on one income. They didn't really make it easy to stay off my debt though.
Reviewed Sept. 3, 2017
I had bankruptcy so I read a lot of reviews online and pretty much all of the debt relief companies are a scam. With National Debt Relief, they get their money but they do the job that you need them to do and they seemed like the most established company so I went with them. I had dealings with quite a few of their team. They do these robo-dials and I get some voice named Sarah, the robot. If I want to talk them, I push 1, and they sure seem to hound and call me a lot. They're always trying to get me to increase my contributions to the program so that they can finish early. And I'm not dumb, we've already agreed on an amount they're going to get so I would love to finish early as well. It’s outrageous that they keep me on hold for an inordinate amount of time.
I also had several experiences with their phenomenal customer service and at all times, every representative has been polite. They apologize profusely for having me wait. But sometimes, at about eight to 10 minute, I hang up because I know they're going to robocall me again. The cost is understandable though because they take 20% something of the debt. They need to provide the service because they're certainly getting a lot of money to do it. They could ease up but this may be tied to commissions. Something in their methodology is a little off but whatever they have to do to get people to work there, they're not fooling anybody who is bright growing up. My problems are not excessive, just annoying.
Those are criticisms that are valid but I am quite happy with their customer service. For the most part, I'm happy the way things are going. There were little hiccups here and there but we're still new in the program. We've had lots of settlements and accepted several, and I like that they have to handle all of those and just dodge those companies’ calls.
Reviewed Sept. 3, 2017
I first heard about National Debt Relief from my wife and daughter. The employees are nice and everything has been okay. They said they're working well. We've paid off one card today so our credit has gotten smaller.
Reviewed Sept. 2, 2017
NDR is greatly assisting me in getting my debt to a more manageable level. I have been on the program for less than a year, and already I've had 3 creditors that have been resolved. I still have several more to go, but I have added peace of mind knowing that NDR is handling the matter. I no longer worry about Collection calls and threats from creditors, since these are being handled by NDR. Having them on my team was a decision that I'm glad that I made.
Reviewed Sept. 2, 2017
My rep was very thorough and helpful. When I spoke with her on the phone, she was very pleasant. I was able to understand her completely, esp reading over the paperwork. The Welcome Team rep was nice but very hard to hear. When he went over the paperwork, he was going over it too fast that it was hard to understand.
Reviewed Sept. 2, 2017
I am very pleased with the procedures re: keeping me abreast of transactions. Also, the initial consultation was explained in details as was the material mailed. Would definitely recommend to my friends/family. This is the best alternative to bankruptcy and less stressful.
Reviewed Sept. 2, 2017
Had a very easy time obtaining services. Everything was carefully explained and all my questions were answered promptly. I wasn't sure what to expect but Maryann and Evelyn made this a great experience from start to finish. I no longer feel stressed about my finances.
Reviewed Sept. 2, 2017
The 5 stars above, does indeed describe all the people involved with & the program National Debt Relief offers. Extremely pleased with both the folks I interacted with & the end result of the program. Thanks again, NDR...
Reviewed Sept. 2, 2017
Debt Relief has been a great helping me with getting away from the stress of thinking of how to pay all the debt I had, but with debt relief and their help and confidence I have been able to eliminate some of my debt and am almost debt free. Thank You Debt Relief.
Reviewed Sept. 2, 2017
Updated on September 6, 2018: As my employment went up and down, NDR worked with me to schedule payments around that. They let me break up my payment weekly for a little while as that was easier. Then the employment changed and I wasn’t getting paid weekly anymore. They quickly changed it right over to biweekly so I didn’t get hit with overdraft fees. They were very accommodating. If I had questions, they always had answers.
I'm completely happy with the quality of services that I’m receiving. My interactions with the rep were all fairly painless. Though I haven't completed the program, I had all but one minor credit card settlement agreement and I'm paying it off. NDR has taken a lot of stress off me trying to juggle around a bunch of different credit cards. Most of them were in debt collections by the time I was fully employed again, so that was a big headache and a big hassle. NDR streamlined that and I got one place to put money to. And as long as I do that, everybody is happy.
Original review: Staff was very professional and courteous. They looked at my situation with diligence and understanding, then offer explanations as to why they felt I would benefit the most from their program. All in all a surprisingly comfortable experience for what could have been an embarrassing ordeal.
Reviewed Sept. 2, 2017
NDR made some promises that I have not seen action on. In 1 year, I have seen only 1 debt settled. I have a hard time getting in touch with customer service, and the automated replies from emails are frustrating, with no help.
Reviewed Sept. 2, 2017
I have had a good experience! People have been very helpful! They have been very clear in what I need to do. When I have had questions, they have quickly answered them. It is always easy to get in contact with someone.
Reviewed Sept. 2, 2017
I'm very satisfied with your service. The staff is very friendly when calling and they answer all the questions. When I first call to enroll in the program everything was explained completely and in such a manner the was understanding. Thank You.
Reviewed Sept. 2, 2017
Helpful associates with full knowledge of the program. I was satisfied that this program will resolve any issues I have and relieve the stress. They explained how the program works and how I will be able to monitor the how the program is working.
Reviewed Sept. 2, 2017
I am new to this service and slightly apprehensive. At 69 years old this is a very new experience for me, but the young lady Mitchell ** alleviate my fears by listening to my story and helping me get started on this journey.
Reviewed Sept. 2, 2017
Out of desperation and with much fear and tremendous anxiety, I approached NDR for help. The kind and encouraging words of Paul ** and Johnny ** have been very comforting; and as a result, I feel assured that I am doing the right thing. It's such a risky venture to put your life in the hands of a strange voice on the phone. You don't know if you're talking to a shark or a good samaritan. It is my sense that these are men of integrity. While I recognize that this is a business transaction, even so I'm so glad that these two fine men have been brought into my life even if for a brief moment. In light of the enormous devastation during 9-1-1 and recently in Houston, hopefully, we all realize what is important in life--brotherly love. These two representatives of NDR have clearly displayed that. To the man who hired these two gentlemen, they are clearly an asset to your company. They are keepers! To those who trained Paul and Johnny, excellent job! Thank you.
Reviewed Sept. 2, 2017
I was not sure about the program. At first I spoke to Shea ** several times and did my research about the program. I decided with Shea ** help it was the best program for me. Shea ** was very patient and professional. Thank you Shea ** for taking your time with me.
Reviewed Sept. 2, 2017
I have only been with National Debt Relief for a short time but everything that was talked about at the beginning has happened as they said it would and when I had a question I called and it was answered right away. Thank you.
Reviewed Sept. 2, 2017
Although I have just begun my consolidation process and I am a little scared, I would recommend National to anyone looking to resolve their own credit debt. The helpfulness, knowledgeable and caring service I have received thus far has helped calm my nerves some. I look forward to continuing the journey and taking care my debt.
Reviewed Sept. 2, 2017
NDR is the real deal. Courteous, knowledgeable, and helpful representatives supported me from beginning to end. Every aspect of this debt consolidation went as promised. I was grateful and although it was a struggle, the outcome was fantastic! My debt was paid off and my credit was re-established. The real deal!
Reviewed Sept. 2, 2017
Very professional and respectful representatives, they answered all the question and made comfortable situation of understanding the program better. During August-September 2017 each time I call I will get the prompt answer. I never had to wait on the line or transfer to someone else.
Reviewed Sept. 2, 2017
The debt specialist was very nice and helpful, walk me through all the necessary documents to made sure that I understood and filled out all paperwork to being my new journey to a debt free life... Thank you so much for your help!
Reviewed Sept. 2, 2017
I like National Debt Relief because of the professionalism of their employee as they explain every detailed good and anything I did not understand they would kindly explain it to me. Very good company. Would recommend to many of my friends. I am very impressed in how National Debt Relief helps their customers.
Reviewed Sept. 2, 2017
When I first called about information for the program, I spoke to Kim **, it was a pleasant experience. The program was explained to me to where I understood everything. I thought it was going to be a difficult process. It was easier than I thought.
Reviewed Sept. 2, 2017
I looked and tried almost every debt consolidation you can find online. National Debt Relief’s Menes and Richard assisted and explained everything very clearly. One of the greatest over-the-phone experience I ever had. A weight has been lifted from my shoulders thanks to NDR.
Reviewed Sept. 2, 2017
I was, at first, apprehensive about getting into this type of program. NDR reps are very friendly and helpful. I anticipate that this program will help get my debts under control, hopeful that the process will be almost painless. Fingers are crossed. :)
Reviewed Sept. 2, 2017
The National Debt Relief has been an advocate on my behalf to help me become debt free. They are very professional and explain the process step by step so you can understand. Also, the lines of communication are always open for you.
Reviewed Sept. 2, 2017
Alexa ** was very helpful. Answering all my questions. She always contacted me when she said she would and even worked with the hours I needed to communicate. The welcome call assistant helped me through the finishing process in a timely manner and was also very helpful. Thank you.
Reviewed Sept. 2, 2017
The gentleman I spoke with was very knowledgeable and thorough. He made me feel at ease and explained everything to me. He answered all my questions even though I repeated many of them. He did not make me feel like a silly old woman!
Reviewed Sept. 2, 2017
Everything was explained thoroughly and all questions were answered. I'm excited to get some relief and help in my situation. I will definitely recommend this company to other people that is in the same situation I'm in. Thank you all for all the wonderful help.
Reviewed Sept. 2, 2017
Some people recommended National Debt Relief to me. Before I got involved with them I didn't have any collateral to consolidate my bills. National Debt Relief helped me consolidate my debts. They cut it down to reasonable rates, and they were effective in helping me get my debts paid off. I am happy with that. I appreciate how they took care of me, how friendly everyone was and how on the ball they were.
Reviewed Sept. 2, 2017
I tried to save some money but I found out lately that National Debt Relief is pushing me to get a loan so I can finish faster. I will get my name cleared earlier but that way will cost me $14,000 more, so I looked into relief help. So far, they’re doing okay with the credit that goes into the money and I’m satisfied. Working with them is easier and better, but I don’t have no credit anymore. Also, they have to charge less interest and it will be a lot helpful to the poor people. In my situation, they get $600 for the work that they do, but it is a little high and it could be around $500. When you retire and try to make a living and then have to pay around 23%, that’s a lot of money.
Reviewed Sept. 2, 2017
There's a way to reduce the payment on bills but I didn’t have that knowledge so I called the professionals at National Debt Relief. They're the first people I called and they were great when the program first started. But then after that, I haven’t heard from anybody and I've already been with them for about nine months. Whenever they'd seal a deal, they’d shoot an email saying that they got an offer and if I like it. I have four accounts with them and I’ve received about three emails regarding moving on to some accounts and then 20 other emails asking about how they’re doing. It would be nice if they'd call once a month to say what accounts they’re waiting to close or tell me not to worry and that everything will be smooth. Nonetheless, National Debt Relief has financially helped for the bills that qualified and I’m glad there’s a company that knows how to do deal with big companies that ask for way too much interest and rip people off.
Reviewed Sept. 2, 2017
I called and spoke to someone from National Debt Relief who was very informative and knowledgeable. Comparing with the other ones that I saw, I thought NDR was the best for me. Their employees have all been very friendly, knowledgeable, helpful and attentive. They've been terrific. Setting up the program was very straightforward. I received my information packet in the mail and handling that was not a problem. They are gently working on my case and everything is going well. I've been with them for four months now and they've already settled three different accounts for me. Plus, my credit score's gone back up, thankfully, and I feel better knowing that I have someone positively working to help me manage my debt and make sure that everything is getting where it needs to be. It's been a great and positive experience all around. They have excellent customer service and National Debt Relief is a good company.
Reviewed Sept. 2, 2017
I was about to file for bankruptcy and I took debt relief instead. I found NDR online and they seemed like a good company to go with. They stopped me from filing bankruptcy which is good. I'm getting things paid off, and things are working out in a way they said it would. Also, I can always get through somebody anytime I call and they help me out. I don't have to worry about machines which is cool.
Reviewed Sept. 1, 2017
Updated on 09/07/2018: National Debt Relief was able to work with me on the payment plan and I was impressed by the fact that the negotiators get results right away. It has been less than a year, but they negotiated a lot of my debt. I have a spreadsheet showing how much I owed and how much they negotiated and I was very impressed at what they’re doing. They’re getting the debt reduced at an average of 40%. Also, my negotiators are very good at addressing my questions and concerns and I could give them high marks with communication skills. I’m definitely getting my money’s worth. If my friends and family members ask about NDR, I would say do it and do it now.
Original review: Debt Specialist, Brian **, was very patient and expressed the details of a complicated subject very thoroughly and very well. I was very pleased with his professional manner and his concise explanation of the process. I will definitely recommend him to anyone who is in the same situation as myself.
Reviewed Sept. 1, 2017
I have only recently enrolled but so far the people at National Debt Relief have been nothing but helpful and knowledgeable through my onslaught of questions. Thanks to your help my head will be above water! I can't Daniel enough. He answered every question I had immediately, no having to check to find the answer. He made me feel very at ease.
Reviewed Sept. 1, 2017
I literally just signed up for this but so far, so good! Everything was explained and both people I spoke to were very concerned with making sure I understood everything I was doing. I'll try to update as it goes!
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