National Debt Relief Reviews
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About National Debt Relief
National Debt Relief is one of the largest debt settlement companies in the U.S. Founded in 2009, National Debt Relief negotiates with creditors to reduce how much you owe on unsecured debts such as credit cards, personal loans, medical bills, private student loans and collections. It offers personalized plans to help you resolve debt, along with support from dedicated debt specialists.
- Free consultation with debt coach
- Free debt relief quote
- Numerous accreditations
- Professional and responsive customer support
- Easy enrollment process
- Fees can reduce overall savings
- Not available in all states
National Debt Relief Reviews
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Reviewed Sept. 8, 2017
We’ve been working with National Debt Relief for approximately a year now. Their team has always been thorough, nice and positive. The person that we’re dealing with was nice as well. The monthly bill worked and NDR has been great and helped us out a lot.
Reviewed Sept. 8, 2017
I had a bunch of debt. I was getting to the point where I couldn't pay and decided to look into relief help. The team over at National Debt Relief were all very friendly. I called and they gave me the information I needed to know and it just went from there. Their rep told me that it's going to take about 2 years because I have a lot of debt. I'm on my ninth month. Working with National Debt Relief, I don't have to worry about calling and making my monthly payments or coming up with an excuse on why I can't make it, because now, I can afford to make whatever it is they need. I was paying $500 a month in minimum payments towards everything. Now I just have to pay $300. I really like how they don't call me all the time. They basically email me and they'll give me a number to call if I have any questions. They have called me maybe once and that was because I forgot to make a payment. Overall, the experience was fast, friendly, and effective.
Reviewed Sept. 7, 2017
Getting started and getting the information I need to make a decision made me feel very comfortable with my final decision to move forward with the solution. I read reviews on several debt solutions before I chose National Debt Relief. The only thing that I found lacking is a full explanation of resolved complaints to the BBB as did one competitor. However, I did see that they made effort to resolve problems so I felt comfortable with the A+ rating from the BBB.
Reviewed Sept. 7, 2017
All were very knowledgeable about their positions and treated me as a client which had plenty of concerns, all matters were handled in a professional manner. I would recommend to anyone if in need. They showed no pressure to the client and continued to review and break all my question down in a detailed format.
Reviewed Sept. 7, 2017
I'm very happy with the service and friendliness that I have received so far dealing with you guys. Hope to continue to receive what I have expect from National Debt Relief as their great reputation, and hope to see more settlement soon as I have already received one. Thanks.
Reviewed Sept. 7, 2017
My experience with National Debt was impressive. I was always given the information I needed on my accounts and was given exceptional customer service especially when dealing with debt calls. They were truly with me every step of the way. The length of time needed to pay off went by smoothly. Thanks a million!
Reviewed Sept. 7, 2017
The debt specialist who helped me through the process was experienced and very supportive. I felt very comfortable going through the process because all my questions were answered in a professional and prompt manner. They made sure I understood the program with the pros and cons. I am glad to have contacted National Debt Relief, they are my only hope to relieve some of my debt struggles. Thank you Ampi and NDR.
Reviewed Sept. 7, 2017
National Debt Relief was very sympathetic to my issues and made the process of joining the program very simple and I did not feel as they were judging me at all. I worked directly with Nikki ** and she calmed me down from the nervous wreck that I was when I first called and was very helpful and wonderful at her job. I finally see a light at the end of the tunnel where there was none before.
Reviewed Sept. 7, 2017
The customer service I received was marvelous, all the representatives I spoke with were very professional. They made sure I understood everything that was being discussed. Each representative I spoke with made me feel as if I made the right decision by selecting National Debt Relief.
Reviewed Sept. 7, 2017
I was over $15,000 in debt. I was scared of losing everything and ruining my credit but National Debt Relief saved me money and it didn't ruin my credit. I would highly recommend them if you're in debt and don't know how to get out of it. They managed to decrease my debt and saved me thousands of dollars and I got everything paid off in 3 years. I won't need them again because I won't ever get another credit card but I would highly recommend them to anyone in debt.
Reviewed Sept. 7, 2017
I was really down, I didn't know where to turn or what I was going to do, then I was going through some paperwork and I ran across the folder that I had in my files from a while back. I had kept and had your phone number on it. I was afraid to call you, I didn't know what you would say to me on the account of I had gotten myself in such a mess. But you offer to help me. You did not judge me. I want to thank you so much. All of you were so nice and got everything set up, and started. Thank you.
Reviewed Sept. 7, 2017
These people were so helpful. They answered all questions I had in a timely manner. They were available whenever I needed them and went out of their way to make sure I got the help I needed. I will refer anyone who asks to this business. Thanks so much for all the help.
Reviewed Sept. 7, 2017
I am a happy and satisfied customer on my initial calls. I was taken complete care of. Both customer service staff I spoke with were great and made me feel comfortable. I was pretty nervous to make the call but was put at ease. Professional, Efficient, Knowledgeable, Thorough, Personable Kody was exceptional.
Reviewed Sept. 7, 2017
Both of the people I spoke with (Brandon **, plus the person on the Welcome Call) were helpful, but in both cases there were significant issues with the phone lines. I received multiple inexplicable calls from Brandon (call hung up after answering), and the Welcome Call was difficult to hear.
Reviewed Sept. 7, 2017
My experience with my NDR Consultant (Ms. LaShawnda **) was a pleasant experience. Ms. ** was very knowledgeable and thorough in her explanation, she was persistent (yet not overbearing) and professional. She cleared all my concerns. I started this process a few weeks ago. Since then, my family was affected by Hurricane Harvey. Ms. ** was empathetic and patient.
Reviewed Sept. 7, 2017
I was frustrated over the amount of debt that I have owed for the past three years. My representative at the NDR was very knowledgeable that he explained clearly to me how this program works and lead clients to be debt free. And this is something I would recommend to people who have the same situation as I am in right now. This is totally different from bankruptcy, my debt has reduce 37%. I am pleased with the service. Thank you!!!
Reviewed Sept. 7, 2017
The 2 representatives that I had the pleasure of talking to were very polite, informative and happy mood individuals! They walked me through the whole promise with no problem and made the whole experience overall very enjoyable! I would recommend them wholly! Thanks and I look forward to the journey!!!
Reviewed Sept. 7, 2017
Both gentlemen I talked to were friendly and helpful. I look forward to getting back on track and thank you for all of your help resolving my financial situation. I would recommend this company to anyone who needs help with finances. Thank you again.
Reviewed Sept. 7, 2017
Everything was explained thoroughly and professionally to me. Gentleman was extremely nice and answered any questions I had. He made me understand and believe in what I was doing. Everyone from beginning to the end of the process explained everything to me in a manner I could understand.
Reviewed Sept. 7, 2017
I would just like to say that thus far my experience with your program has been very positive. I appreciate that anytime I call and speak to an agent on the phone they are always very professional, polite and knowledgeable. Each time they know what is currently going on with my case and I don't have to repeat myself/situation to a new person each time. So thank you!
Reviewed Sept. 7, 2017
I have been satisfied for the quality of services provided by National Debt Relief. The customer service agents have been very helpful. Their detailed knowledge of the debt settlement subject matter has been a key element to guide me through a challenging time.
Reviewed Sept. 7, 2017
So far my experience with National Debt Relief has been great. I'll be debt free a lot faster than I thought possible! I would definitely recommend this service to family and friends. They are always professional and extremely responsive and helpful. Thank you!
Reviewed Sept. 7, 2017
Nate ** was very polite and informative. He made the information clear and made sure that I understood. Thank you for your concern and helpfulness Nate. My first meeting with your personal and company was a positive experience.
Reviewed Sept. 7, 2017
Great customer service. On time response to my call. The follow up was Excellent. I will recommend them to my friends. If anyone ask me. But time also will tell I just signed up with this service, the result of the outcome is going to very important.
Reviewed Sept. 7, 2017
I have worked with other debt relief companies in the past and have never had the level of uncertainty that I have had with National Debt Relief. I wanted to feel "relief" once I got on the program (I had under 10k of debt) and instead I had two different credit card companies send people to my door to drop off court orders or whatever they are opening a lawsuit against me... which meant I had to drive to the given court house over 20 miles away and deal with all of the documentation and fees that go along with a lawsuit.
I NEVER EVER would have signed up with you guys knowing that would happen! The latest I've ever been on a credit card is a month or two and when working with other companies, although I might have paid a slightly higher percentage of the debt off overall (like 5 or 10% or something), they immediately began at least negotiating or communicating in some way with the credit card companies so that it never got the point of a lawsuit. I would not recommend the hassle, confusion or embarrassment of National Debt Relief to anyone in the future.
Reviewed Sept. 7, 2017
The person I spoke with was well informed and explained to me what we would do with this program to help me pay off my debt in a matter of time. He was professional and very nice. I think with their help I will understand better how the program works. Thank you all so very much for helping us out.
Reviewed Sept. 7, 2017
I appreciated the difficult things for me to understand being explained in a way I can understand. Even the silliest questions don't bother the customer service rep and they answer accordingly and explain further as well. Great experience so far.
Reviewed Sept. 7, 2017
They explained everything to me, good and bad and gave me options. I was able to get rid of my debt in a fraction of the time. When I had the money, NDR negotiated and got a great deal for me. Great company!!
Reviewed Sept. 7, 2017
I submitted a summons document and no one has followed-up. I did get the confirmation email. It has been more than 4 days. I called on yesterday, no one has returned my call yet. I feel like things have gotten to a standstill point. Customer service is always "pleasant" on the phone. The follow-up... however, is dissatisfying.
Reviewed Sept. 7, 2017
Knowledgeable and friendly employees made my experience quick and simple. All my questions were answered promptly. They were flexible with their working hours so that they were able to work with me after I got off of work. I would definitely recommend their services.
Reviewed Sept. 7, 2017
I was very hesitant about partnering with National Debt Relief just because I wasn't sure if it was the path I wanted to take. But so far, I'm pleased with their service. I'm looking forward to continued partnership in helping me become debt free and to stay that way.
Reviewed Sept. 7, 2017
National Debt is a company you can trust. They were able to help me settle my debt of over 10,000. They would call and email when a company was ready to settle. When I had a question I was able to call and someone was always able to answer my question with great customer service. If you are looking to get rid of your debts call National Debt Relief!
Reviewed Sept. 7, 2017
Your customer service was very professional and considerate. They understood my situation and seemed to care. They were clear and accurate with the information provided for me. They also answered all my question promptly without a hitch. Thanks again for your professionalism, courtesy, and understanding.
Reviewed Sept. 7, 2017
Setting everything up went great and your personnel done a great job. Each question I asked they came up with a good answer to tell if this program works out for me. Only time will tell. The program sounds like it will work good for me.
Updated review: March 15, 2018
Such a weight lifted off my shoulders! NDR was the best thing I could have done to help me to get my financial affairs in order. Within six months they had settled all my debts and saved me thousands! Thanks to National Debt Relief I will soon be able to begin getting my credit score back up to an acceptable number!
Original Review: Sept. 7, 2017
I thought my creditors would be contacted sooner. I'm from a small town and really want my local bank dealt with as soon as possible as I have to live here. No contact from National Debt Relief so I feel in the dark as to what's happening. Still hoping I did the right thing.
Reviewed Sept. 7, 2017
Customer Service Rep, Mr. A ** was Compassionate and understood my situation fully. Without judgment he informed me of all the options I had to still stay in the program as well as take care of my unexpected financial crisis.
Reviewed Sept. 7, 2017
Matt ** one of your account specialists helped me every step of the way. I feel like a huge weight has been lifted and I can see light at the end of the tunnel. Everyone has been very kind and helpful without judgment or attitude. Everyone has been professional. Thank you.
Reviewed Sept. 7, 2017
I had a great experience. I was a bit nervous and fearful to begin with not knowing what to expect even though I know I need to make a positive change to become debt free. The National Debt Relief staff provided me with the support, encouragement, and reassurance I needed.
Reviewed Sept. 7, 2017
Everyone was very polite and courteous and made sure I understood everything. They reviewed everything twice and gave me time to sign everything and made sure that the payments come out of my checking account at the times I could afford it.
Reviewed Sept. 7, 2017
National Debt Relief is a very professional company that helps its client with very professional care. Also keep clients with up to date with their activities on their account. I would recommend National Debt Relief to any of my friends. Every client can view their online by simply log in at Global Client Solutions every month, which I think it's very cool.
Reviewed Sept. 7, 2017
Customer service was terrific. My questions were always answered quickly and completely. In each step of the program I knew where I stood in reaching my pay off goal. The entire process went as planned. Every time after I spoke to a representative I felt confident and most assured I would reach my goal on time.
Reviewed Sept. 7, 2017
Geri ** was above and beyond with returning emails, answering questions and making the initial enrollment process easy to understand. Celeste ** did my welcome call and was efficient, knowledgeable and easy to work with during final enrollment. Both ladies are exemplary and amazing to work with. Thank you for putting my mind at ease during this financial transition.
Reviewed Sept. 7, 2017
Very happy so far. I've only been in the process for a month, but no complaints. It's definitely peace of mind to have financial control over your life again. I would recommend this program for anyone who is circling the drain.
Reviewed Sept. 7, 2017
My experience with National Debt relief was really great. Devon ** assisted me and really explain to me what my current debt is and how National Debt Relief is the best choice and was gladly happy that I had chosen to be with National Debt Relief.
Reviewed Sept. 7, 2017
This was amazing for me. This helped me with my debt. I would never go through any other debt relief service besides National Debt Relief. It helped me substantially with my debt and I couldn't have asked for anything better than National Debt Relief.
Reviewed Sept. 7, 2017
I recently had a baby and have been deciding what I needed to do to assist my family. One day I woke up and something told me to call them. Well, I did. Knowing about the scams we have in this world. Like others, I was very unsure. The lady I spoke with was great and very helpful. I am very satisfied with my decision.
Reviewed Sept. 7, 2017
Each step of the application process was explained clearly. The positives and negatives were explained and weighed by the Rep and myself. I always felt in control and that I had all necessary information to make my decision. The tact at which Yan ** conducted the enrollment process was extremely professional.
Reviewed Sept. 7, 2017
I am very happy with the service, everything that was promised during my consultation, I received my kit and followed the instructions and let National Debt work their magic. It took 2 years as I was told up front and now it's over and I feel such a relief like a weight has been lifted and I can breathe again. Thank you National Debt Relief.
Reviewed Sept. 7, 2017
I am Olivia **'s client. She has guided me through this process professionally and I felt her caring kindness towards me. This was not an easy decision for me as I'm very prideful. Olivia knows of my hardship that began in July. Thank you, Olivia!!!
Reviewed Sept. 7, 2017
Simply put, National Debt Relief is great at what they do. They helped us form a budget and payment plan we could stick to. They helped us through the process step-by-step and informed as soon as actions needed to be taken or major milestones happened.
Reviewed Sept. 7, 2017
This is regarding the welcome call I received yesterday upon signing my agreement with National Debt Relief. I received excellent customer service throughout the call. When I had questions, they would stop and answer anything I had a concern about.
Reviewed Sept. 7, 2017
I was a single mother trying to raise two teenage daughters, and because of the debt I was left with after my divorce, I had to use credit cards to make ends meet. I was keeping up with payments but only the minimums on over $16,000 of credit card debt alone. After several years of struggling with that, I discovered I had breast cancer and had to decide which bills were going to be paid. I could no longer make the minimum payments to the credit card companies or to the doctors who helped me survive. After looking at the only options I thought I had, none of which seemed plausible, I got an email from National Debt Relief. As a general rule, I don't trust companies that say they are there to help, but I decided I had nothing to lose. As I spoke with them, and after I did my Better Business Bureau checks and Google searches of their services, I admit I was still skeptical that they could do what they said they could do.
They said they would have me out of debt within 2 years. I was sure there was a catch somewhere or that it would take my 750 credit score to below 500. Once I allowed myself to put my faith in them, I was amazed at how quickly and how well they took care of me. They were able to negotiate my $16,000 worth of debt down to approximately $4,000. I admit the payments were tough to make at first, but I was able to get a second job for only 6 months that allowed me to make the payments and have the entire amount paid off in less than a year and a half. Once I had everything cleared up and finalized my credit score only took a hit down to about 675 and within 2 years I'm back in the 750s. I've never written a review before, but I believe National Debt Relief saved my life.
Reviewed Sept. 7, 2017
Everyone was very professional in processing my application. They were very knowledgeable in assisting me with the process, very polite when speaking to me. I would certainly recommend NDR to a friend or relative. Thank you for your time and patience with me.
Reviewed Sept. 7, 2017
I did my research and I figured that National Debt Relief was my best choice. They have been amazing and I've had an amazing experience. They worked out payment plans that I can pay and I'm a step closer to debt-free. Their team was great and helpful and they've always answered every question I have. I was desperate and they gave me hope. I'm happy so far.
Reviewed Sept. 7, 2017
Just started the program and so far the way everything is going looks great. Isaiah ** is the one I owe thanks to in helping us get everything going and was understanding related to our hardships. Cannot wait to see what the future holds from here on out. Will do another review in the future once the program is finished.
Reviewed Sept. 7, 2017
I called to see if I qualified for debt relief. I talked to Max and he was really helpful and explained everything really well. I am very pleased with the service I received and am looking forward to working with National Debt Relief.
Reviewed Sept. 7, 2017
My experience with NDR was seamless. Once I called them they were able to walk me through everything I needed to do upfront, and then they took care of the rest. I'm so thankful I called them. They really gave me the peace of mind I was looking for concerning my debt.
Reviewed Sept. 7, 2017
I cannot say enough about how compassionate NDR has been concerning my sad turn of events. They really care and promise to help you get a fresh start. I would highly recommend for a peaceful night sleep for a change.
Reviewed Sept. 7, 2017
I spoke with a Mr Van **, and he was VERY accommodating, efficient, and friendly. Although I don't really understand financial matters very well, Mr Van ** helped me as much as anyone could have, to understand this process. I am very pleased thus far.
Reviewed Sept. 7, 2017
They have been truly amazing helping my husband and I get out of debt! Best choice we ever made! They are always willing to answer any questions we may have and keep in contact on a regular basis. I can't thank National Debt Relief enough on how they have helped us!!
Reviewed Sept. 7, 2017
Pleased with the customer service. I would definitely recommend to a friend. They made sure I understood everything that was being explained to me and they made me feel like it was ok to ask questions if I had any and answered the questions I had.
Reviewed Sept. 7, 2017
Bill ** was very helpful as were the underwriters. He made a somewhat embarrassing situation a little less stressful. He answered all of our questions and he was very understanding. We will highly recommend NDR to our friends. Hopefully we get our credit situation resolved.
Reviewed Sept. 7, 2017
It was very easy to get on program but after 2 months of paying your payments some companies have not heard from you. Do I need to call and tell them some information or do I just sit back and wait. I see that half know I am on the program. But thanks for you help.
Reviewed Sept. 7, 2017
Charles ** was very helpful and informative in everything with this program. I'm very excited to start this program and looking forward to being debt free. Every time I have called someone has helped me and satisfied my questions. Thank you.
Reviewed Sept. 7, 2017
The program was described and explained to me very well. I felt like nothing was left out. Both reps I spoke to were very polite and professional. NDR is helping me get my life back together! Now I can finally afford to live a life that isn't revolving around which credit card bill I have to pay next.
Reviewed Sept. 7, 2017
I like NDR employees' friendliness and professionalism when dealing with customers. You know they really want to help you. I like the extended hours. They have a lot of patience when you're trying to do what you need to do on your phone and the internet is being very slow etc.
Reviewed Sept. 7, 2017
NDR was a godsend with my debt problems. They help you every step of the way and explain the process clearly. They also help you work with your creditors. 50k resolved in just under 2 yrs. They are a legit company! Thanks National Debt Relief!
Reviewed Sept. 7, 2017
So far my experience has been very good. The reps I spoke with have been very knowledgeable in explaining the procedures. The only thing is all the information that is given is a little overwhelming at first. A lot to take in but I am looking forward to some positive results.
Reviewed Sept. 7, 2017
Applying to National Debt Relief was one of the best decisions that I have ever made. The staff and all of the professional were very helpful to me. I had a lot of questions before I called National Debt Relief. All of my questions were answered. I look forward to a long relationship with National Debt Relief.
Reviewed Sept. 7, 2017
I found that everyone there was polite and very helpful. They answered all my questions that I had. The process was well thought out and was completed as agreed. I am very pleased with the service I received. I will and have recommended NDR to friends. ☺
Reviewed Sept. 7, 2017
Fantastic company to deal with. Minimal paperwork at first but they handle everything after that. Worry free and they dealt directly with the debt collectors and were able to knock huge $$. I rarely had to contact them and when I did, their customer service was top notch. They were friendly as well as professional. Highly recommended.
Reviewed Sept. 7, 2017
National Debt Relief provided professional service to me when my finances were devastated after 2008 and a job loss. It took 18 months of commitment to the payback schedule at which point my debt was cleared. They are honest which is the most important thing.
Reviewed Sept. 7, 2017
The agent that I spoke with was very welcoming and informative. I felt at ease speaking with her and comfortable to join the program. Everything was explained so that I could understand and make an informative decision. I would be very comfortable recommending this organization to others that are in my financial strain.
Reviewed Sept. 7, 2017
Really helpful in managing all the credit cards and making life easier. I hope they keep continuing the good work and help everyone who is in need. I joined the program recently and I am finally able to manage my debts carefully. Thanks to all.
Reviewed Sept. 7, 2017
National Debt Relief was very instrumental in helping me get rid or I should say "cut down" on some of the bills that I owed. Although it "seemed" like it took a long time to clear my situation up it was worth it. (Things do take time). They were patient and kind and answered all of my questions even when I was mad and got upset with them at times. (Just the frustration). I would recommend them to all. They left the door open for me to call them with any questions even today. Thanks NDR.
Reviewed Sept. 7, 2017
So far my experience with National Debt Relief has been very positive. Our service rep, Natasha, was very responsive. She has also been responsive since our initial contact. We're still in the initial stages of our program, so I can't comment about the resolution of our issues.
Reviewed Sept. 7, 2017
Although I have just recently begun my process, my experience this far has been positive. Customer service was great. Things were explained in detail, and paperwork follow-up was prompt. Time will tell if I made the right decision, but so far I'm happy.
Reviewed Sept. 7, 2017
Before NDR I was having panic attacks everyday as the list of unfamiliar & non-local calls would come in from sunrise to sunset. Now that I have enlisted, my 10's of thousands of dollars in credit card debt are being chiseled away at a rate perfect for me and my budget. I couldn't imagine where I would be, even who I would be, if I didn't check my ego at the door and ask for professional help. Everything form of communication has been pleasant, everything has been up front, and everyone I have encountered on the NDR team has been so polite and patient with me and my specific situation. I would recommend anyone who needs help repairing their credit because in today's world; Without Credit - You Can Forget It. And that's not how anyone should live, and with NDR's help I have ensured I will be able to access to opportunities in my future.
Reviewed Sept. 7, 2017
National Debt Relief helped me with getting my debt back on track. After completing their program my debt has been consolidated through one lender and I am on my way to being debt free. They answered any questions I had and I felt educated about the process along the way. Thank you NDR.
Reviewed Sept. 7, 2017
The National Debt Relief is an outstanding program if you lots of debt. They helped me get my debt paid and they were on time. The agents are very helpful and attentive. Thank you National Debt Relief for all you've done.
Reviewed Sept. 7, 2017
When I started this program I told your Rep that we could only afford no more than $250.00 a month. Then my husband had open heart surgery. Had major bills so I sent them to you all. Now my payment is 370.00. To me that's not helping at all. Makes my life worse.
Reviewed Sept. 7, 2017
I am a retired teacher. I'm being teaching for 37 years. I found National Debt Relief online at my job. I like what I read, do I Email the company. They called me baby and explain what was to take place and what was my responsibility. I like what I heard and signed on. Most of my experience had been good. Now I'm just waiting about what do I do next since I been with Debt Relief for two or three years.
Reviewed Sept. 7, 2017
We phoned to change our bank account information because my previous account had been breached. They emailed us a electronic form to sign, did that on the same day. The withdraw from my bank was not done in over a week since the account change. Then I receive an email saying that a settlement we reached earlier was now canceled because there was not enough funds in the account. That was not our fault, they told us that our signed forms were rejected but we never received any notice that the electronic forms were rejected. My experience with your company has not been a positive one unfortunately.
Reviewed Sept. 7, 2017
Things are working out for us so far and NDR seems to be making good progress on getting our debts settled. Customer service and the dissemination of information has been excellent. Thanks! We have had to experience some belt tightening but we are now learning to keep with in our budget!
Reviewed Sept. 7, 2017
National Debt Relief has been extremely helpful through this whole debt relief process. I had 5 creditors, and it took 2 years for me to be debt free. There is 2 programs on how to pay off your debt. One is to pay a lump sum of money and pay your debts off right away, and second is to make monthly payments for me $650 for 2 years to pay off my debts. The monthly payments went into a savings account National Debt Relief had set up for me, and when I had enough money in there. The National Debt negotiators would talk to the creditors one at a time and negotiate a settlement. I had to go to court for one of my creditors. National Debt Relief warned me there is a possibility of court through my creditors, and they helped me through the whole process. I didn't have to go to trial.
The lawyers through National Debt Relief did the whole process behind the scenes for me. I was so relieved I didn't have to go to trial. My credit score through this whole process only went down 50 points from 675 to 625. I am extremely satisfied through this whole National Debt Relief experience and recommended them for anyone trying to get debt free.
Reviewed Sept. 7, 2017
National Debt Relief so very helpful! I thought I was going to fall into debt for years but National Debt Relief made it possible to live! To live a life without so much worries about your fiances problems. They helped me sort out so many problems I could of had and continue having by using resources to their knowledge. I thought impossible but they really pull through to help! Thank you so very much!
Reviewed Sept. 7, 2017
We really appreciate National Debt Relief for helping us through this difficult financial hardship my wife and I were going through. We would highly recommend them to our friends and family. They handled everything professionally and very quickly for us.
Reviewed Sept. 7, 2017
I'm grateful there's such thing as a debt relief program. I was drowning in minimum payments and not having extra money. I've been in the program for two months and at first I had collection calls but they took care of that right away. So far I am happy with the program. Thank you NDR!
Reviewed Sept. 7, 2017
I am now debt free. I had over $30,000 in credit card debt. I called National Debt Relief and told them my story and felt no shame or judgment from the person I spoke with. They managed to reduce my debt by about one third, some accounts more than half. The monthly payment was less than half the total of all the credit card payments. I had an issue with one account where I was served a summons to appear in court and that was quickly taken care of. The process lowers your credit score considerably but my scores are now within the "good" range so I am happy. This has all happened within the past three years. I cannot be more happy with the results I received from National Debt Relief and their customer service is second to none.
Each representative that contacted by phone was friendly and considerate and knew their jobs well. I am happy to say that I no longer live payday to payday, have money to spend when I need it and my credit score is rising nicely. Most of all I have peace of mind and feel in control of my life once again. A big thank you to National Debt Relief and all of its employees.
Reviewed Sept. 7, 2017
I was having debt problems and looked to National Debt Relief to see if they could help. The customer service representative was very helpful and not judgmental. They were able to put together a plan that would benefit me without going further into debt and it’s been working out well. I should be debt free in about another 9 months and I thank NDR for that.
Reviewed Sept. 7, 2017
Friendly, explains every single detail of the program, answers any questions you may have, walks you through the process step by step. These people really care about those they are helping. I'm new to the program, first step I was happy with.
Reviewed Sept. 7, 2017
Both people I spoke with were very professional & explained and answered questions knowledgeably. They were able to do exactly what I was looking for and needed. Feels great to have the pressure off but still know you are taking the responsibility to pay your bills!
Reviewed Sept. 7, 2017
So far everyone I have been in contact with has been friendly, knowledgeable, helpful, and informative. They appear to be efficient and explain information thoroughly. This has helped to alleviate fear and concern. Thus far my experience has been satisfactory.
Reviewed Sept. 7, 2017
National Debt Relief was very thorough and very supportive. They handled everything, taking the stress away, and achieving the goal of getting everything paid off and settled. They always communicated well, and contacted me every time they needed input to find resolution for all concerned.
Reviewed Sept. 7, 2017
This was the best phone calls I have made. Robin and Richard were so helpful, answered all my questions. They both walked me through every page, explaining everything as we went. Thanks to Robin and Richard, you made my decision very painless. Thank you.
Reviewed Sept. 7, 2017
So far all the customer service representatives I have spoken with have been very professional and helpful. They have answered all of my questions. They have been very informative and give me updates as needed. I can't wait until I start to see results.
Reviewed Sept. 7, 2017
Happy with everything so far. Everyone that I had dealt with so far have been very helpful. Have only been with program for a few months and they have been very understanding about what has been happening with my situation. Also had to call and change my payment date. No problem.
Reviewed Sept. 7, 2017
I'm very unhappy, very dissatisfied. I have not been contacted at all with updates on any of the accounts from Debt Relief but from one of the major bills that they were supposed to be paying they have contacted me three times, one of them twice saying they've have had no contact at all from Debt Relief, saying they wanted to settle the accounts. I want to know where my money is going to. This is ridiculous. This is fraud. I'm contacting the Better Business Bureau in the morning. I want answers. I want my money. I want it now.
Reviewed Sept. 7, 2017
After coming into some incredibly difficult times we were in a situation with around $50,000 in unsecured debt (which we had been paying on consistently and we're up to date). We were in a place where we had no income, as my husband was trying to start a business and I stay home with our three children (aged 4,2, and new born at the time). We had used our entire savings and all the money we had received from selling our home so that we could continue to pay our bills. We found ourselves between a rock and a hard place. It was either find help or file bankruptcy. I started looking at some options and after looking through the BBB and other websites for a trustworthy company the outlook seemed grim. Debt settlement may be more common now but it didn't seem like many people had nice things to say about any companies. So I called the one that had the most positive reviews. That's how we got into contact with National Debt Relief.
I spoke with a man on the phone a few times before my husband and I decided that this was our best option. We were able to put all but one of our credit cards on the plan we worked out (the credit card was attached to our bank account and it was the smallest of our debt anyways). We have now been working with NDR for about 4 months and we just agreed to a settlement for our largest amount of debt (half of our total unsecured debt). I nearly cried when I spoke to the agent on the phone who explained that they were able to work out a deal to pay less than 40% of the total amount of that debt. I can't even begin to explain the relief I feel.
It is our first settlement and I know we still have a ways to go but I feel absolutely confident that NDR is going to help us through. There is always a friendly helpful voice on the other line willing to talk with me and answer any and all of my questions with professionalism. This may not be the answer for everyone but with our credit scores taking serious hits from not having an income to pay our debt this was the absolute best choice for us.
Reviewed Sept. 7, 2017
When I have called the 2 times to get information on my account it seems like the customer service reps do not know what answer to give. It is like they are trying to get off the phone to get to the next person. Also I have signed everything via electronic and then they want a hard signature for some stuff and want you to fax it. I did that but now I have to wait 24-48 hours to see if they actual got the fax, just seems very lackadaisical. If I was to do this over I would not choose this company.
Reviewed Sept. 7, 2017
The service was outstanding and EVERY associate I ever spoke with was helpful, professional and compassionate. I was so very pleased from my first contact to the last. Everyone there made a difficult situation bearable. I was kept informed on my progress and even contacted on a regular basis just to ask if I had any questions. It was amazing to say the least and now I am debt free even 2 years later! THANK YOU!!! I would highly recommend National Debt Relief to EVERYONE who is looking for a light at the end of the tunnel!!!
Reviewed Sept. 7, 2017
I was drowning in credit card debt from years of reliance on necessities before landing a job that would pay me a living wage. I contemplated bankruptcy, but after research found the existence of debt settlement companies and specifically National Debt Relief. I decided to take the plunge and enrolling in the program was one of the best financial decisions I've ever made. The enrollment process was easy to understand and painless thanks to their great customer service representatives. They answer all your questions thoroughly and explain what to expect over the course of the program. You can enroll many different types of creditors and they will work with them all to settle and reduce your amount owed. If you are looking for a better alternative to bankruptcy, this is the way to do it.
Reviewed Sept. 7, 2017
Great customer service. Easy to do. Nothing was ever lost. All information was in one place so any customer service member could give you an update. Easy to get ahold of anyone. With all the paperwork that goes back and forth you can do it via email and submissions are easy.
Reviewed Sept. 7, 2017
The employer who aided me on two different occasions were very caring, open about my options, and explained everything to me so I could understand and then asked if I had any more questions. I loved my experience with them.They were the best team of people to work with.
Updated review: Nov. 3, 2017
So far so good. The job, task at hand is getting done. When I need information customer service is always readily available and quick to response. They are happy and good-natured. I definitely will recommend this service to all in need. Thank you!
Original Review: Sept. 7, 2017
I have been in the program about six months. I realize this is not long and not much happening but as of now there has been virtually no communication. I have forward emails to NDR but again no communication. I only hope at this point issues at hand are being monitored.
Updated review: Dec. 20, 2017
I am more satisfied now that some of my debts are being negotiated. I have been very scared about not being able to pay my bills like I did when I had a better job. I felt like my money was being taken and nothing was being done. I was afraid that I had made a terrible mistake, but I feel a little less nervous.
Original Review: Sept. 7, 2017
Money goes out of my pay check 2 times a month and nothing is being done. I just want to know if anything will ever be done. I think I have made a big mistake here. I should have tried something else first.
Reviewed Sept. 7, 2017
Everyone that I've talked to has been very friendly and professional. They have been patient and answered all my questions thus far. I look forward to putting this huge debt behind me once and for all. I didn't realize I could put in one of the loans I currently have into this one. This is going to save me over $300/mo and cut my payoff down from 30+ yrs to 3.8yrs. AMAZING. Thank you!
Reviewed Sept. 7, 2017
We had put this off for months, dreading it. It was so easy, a few questions and NDR done the rest. Sam was so nice and helpful and was the lady with underwriting. This was a blessing to us and we are so thankful to be part of the NDR family. We feel a huge sense of relief.
Reviewed Sept. 7, 2017
I was initially quoted to be in the program for 2 years. In actuality it was 5 years before I completed the program. Yes National Debt settled my debts but not at the percentage I was happy with, most were settled for just over 50% of original debt + late fees and penalties so it was incorrect to begin with. FYI, National Debt collects 20% of the final negotiated settlement. I thought it was a conflict of interest because while I had the right to refuse a settlement for a better deal. Eventually I was told that the attorneys couldn't do any better and suggested that creditor be taken out of the program. That totally defeated the purpose of going with National Debt if they were willing to throw a credo to out of the program.
Also nickel and dime watch the fees for making payoffs and if you are served with court papers. They did the bare minimum, as a former paralegal I have settled debt for a firm and found I could offer pennies on the dollar with amazing results. There is no difference here except by hat that National Debt gets paid more the more you end up paying. If your expectation is to get a settlement for less than 40% then know upfront National Debt may get 1 or 2 to settle for that but the bulk of my settlements were at least half + 20% so I actually paid closer to 70%. I graduated from the program and hope never to use this company again.
Reviewed Sept. 7, 2017
When I called National Debt Relief Mr Valeri ** was very patient with and took time to run me through the whole process. He was great. Also the ladies on the welcome department were very knowledgeable and very nice. I am looking forward to work with your company to get me out of this mess. Thank you.
Reviewed Sept. 7, 2017
Mr. Devon **, Debt Specialist and Mrs.** from Client Success Team, has been the most professional team. They answer all my questions and understand my anxieties. Thank you everyone and I am looking forward to completing my program as agreed.
Reviewed Sept. 7, 2017
When getting set up with National Debt Relief, it was easy and the service was great. I felt like I was being helped. Since getting set up, I'm not sure I've been contacted and had someone check in with me since after the initial welcome call(s). On my own time I have seen that NDR had started talking to one of my creditors (by changing the phone# on my account to theirs). I wonder if they've reached out to me though. I get a lot of random #s calling me these days (which I can only assume are collectors), but I recall NDR telling me when they call, it comes through caller ID as a local phone number.
I'm usually always at work when they call, and without knowing who it is, or a voicemail to call back, I can't answer any call at any given time while working. Not sure if this part applies to NDR, or it's just my personal experience w/ being paranoid kicking in. Wish I had a little more of a check-in process... like an email or a call/voicemail. That is all. I haven't seen any progress, with the exception that my account has money built up, so it's hard to give a real review on what I'm satisfied with, aside from the initial set up calls.
Reviewed Sept. 7, 2017
I'm very thankful to Sarah. She was warm and very informative. It was nice talking to her. She didn't try to push me into your program. That I was thankful for. I am looking forward to being debt free. The welcome call went well. Thanks.
Reviewed Sept. 7, 2017
Well I feel that from day one they explained everything to me from the first word and signed me up. I was surprised how first they took care of 4 credit cards for me and saved me I feel a ton of money. And they were quick to call me when it was time to get a deal done and I appreciated how it all works. I want to thank the staff for all the help and getting me the help I need. If I rate it percentage wise it would get an A. Have a great day enjoy.
Reviewed Sept. 7, 2017
We realized the debt we had wasn't going to be accommodating to our realistic reasoning. However, after National Debt explained that we needed money into the usable account we did see our 1st big debt go away. We had tried by ourselves to get Discover Card break even and they said they wouldn't move. The 3 accounts that still haven't been done anything with, I really hope that the National Debt negotiators get done. I really don't think should be taking this long.
Reviewed Sept. 7, 2017
I had a very good experience. Everyone was always very professional. They help make a bad situation not seem worse. I would highly recommend your services to others. Everything was done in a very timely manner. Great company with great employees that work for them. I appreciate all that was done for me.
Reviewed Sept. 7, 2017
Very responsive to questions and willing to help when needed. Returned phone calls quickly. Very professional and nonjudgemental of any situation. No pressure to make a decision on the program. Patient during the start up process. No repeat phone calls.
Reviewed Sept. 7, 2017
In almost 3 years I've managed to get out of high interest credit card debts with the help of National Debt Relief. I had a lot of different cards and was paying the minimum and could barely make it. I've been disciplined and now see light at the end of the tunnel!! I've learned a lot about spending, necessity vs luxury and now credit rebuilding. I didn't realize how certain things affect your credit score. So glad I decided to take this route or it would have taken me years to pay off my debts and with all the interest accruing it would've cost me a lot more!! Thank You NDR!!!
Reviewed Sept. 7, 2017
My wife and I have signed up with National Debt Relief. They have been very professional and easy to do business with. They are very knowledgeable and go above and beyond to ensure we understood our options and how the program works. I highly recommend them to anyone in financial trouble.
Reviewed Sept. 7, 2017
Excellent program. We have been very pleased with the services we been provided. Anytime we had an issue it was resolved quickly and accurately. I would highly recommend National Debt to anyone that I thought it would be good fit for.
Reviewed Sept. 7, 2017
They have made things so easy for me and now I'm almost finished. My credit score is returning to good. I appreciate the help National Debt Relief has provided. The did a great job negotiating with creditors and saved me literally thousands of dollars. I'm grateful. Would highly recommend!
Reviewed Sept. 7, 2017
Very excellent and well knowledge personnel. They are very thorough on explaining about the process. It took them so fast to get some of my few loans consolidate and I still have few more. I truly believe things will get resolve in timely manner if not sooner.
Reviewed Sept. 7, 2017
From the very first call, I felt as if the representative truly cared for what I was going through and wanted to help me. We started the initial paperwork with no promises but an assurance that NDR would do everything they could to help. The representative made two follow-up phone calls as well as an email not to talk about the program, but to say hello and see how I was doing. I can't say how much that impressed me!
During the course of clearing my debts, I was kept informed of every step along the way and there were times when I could not make the agreed upon deposit, I just made a phone call and explained my situation and they worked with me. The whole thing took about a year and a half and NDR saved me at least 60% of what I would have paid otherwise. I was always treated with respect and was able to pay off my debts with dignity. I have recommended NDR to EVERYONE I've come across that are having trouble making their debt payments.
Reviewed Sept. 7, 2017
I like the program, however it's very difficult to get them to work with you if your financial situation changes. My medical expenses more than tripled (from $300 to $1000 per month) and I have to call them every 6 months and practically beg them to keep my contribution at $250/2 wks. Initially, I told them all I could do was $500 a month, and that was fine. Then they started nickeling and dimeing me - an extra $50 for this agreement, and extra $20 for that one. Eventually I was up to over $700 a month. I make $800 every two weeks, so almost half of my income was going to this. Then the medical bills changed. It's a good program but they need to be more compassionate toward people's financial situations.
Reviewed Sept. 7, 2017
Everyone has been so helpful on the phone and I can definitely breathe a sigh of relief from my debt. I am still in the early stages of the process but I have faith that all will go well. I know the end is in sight and I just have to trust in the process.
Reviewed Sept. 7, 2017
So far I have had great experiences with NDR. The person who signed me up was very knowledgeable, patient and caring. Everything was done in a very timely manner. The site is very easy to use and allows you to see that they are very trustworthy with your account monies. You have total control of what is going on with everyone involved.
Reviewed Sept. 7, 2017
Everyone I have spoken with so far has been the most respectful and professional! That goes a long ways with me! I had no clue about debt consolidation and they have explained everything to me in great detail! I would recommend this company to anyone that is drowning in debt and looking for a way out!
Reviewed Sept. 7, 2017
When Michelle call me back and ask me how she can help, I understood there were here to help. My experience was pleasant and helpful. Michelle took me step by step and explain what to do when my credit will be impact to the end of the process and creditor.
Reviewed Sept. 7, 2017
Glenn was great and very helpful. Process was quick and easy. I appreciate how fast the process was. I look forward to finishing the program asap. I will recommend your system to others pending everything works out. Regardless I will recommend Glenn. He was awesome.
Reviewed Sept. 7, 2017
This company works closely with the client and makes sure there are no misunderstandings. They have been very upfront with me and I appreciate it. They are easy to work with and stay in touch by phone to explain what they are doing and when they plan to do it.
Reviewed Sept. 7, 2017
When I called today just to inquire about information, I was carrying a lot of stress on my shoulders not knowing what I should do. Charlie did an excellent job to reassure me that everything would be okay. He made some suggestions and I followed through with a great result. By the time I got off the phone I felt like I had a big weight lifted off my shoulders. I can have my debt paid off in 36 months! Excellent customer service with Charlie and Stephanie! Such a great experience and this is just the beginning! Thank you for a second chance and saving me from having to file bankruptcy!
Reviewed Sept. 7, 2017
My credit card bills were alarming so I looked into relief help. I saw National Debt Relief on the internet and I had perfect dealing with their team. However, they’re a little slower in paying off the bills. They said my credit would get worse before it gets better. But right now it's worst. They dropped some of my credit cards because it was all paid off by one of my daughters. And, they add up all my debt but if it’s below $500, they couldn’t give me the lump sum. Overall, it's just a long process and they're taking too long to settle.
Reviewed Sept. 7, 2017
I needed help with my situation so I gave National Debt Relief a call to see if they could help me. It's great dealing with their team and they're doing a lot of progress. They're very patient with me. They helped me out on a situation that I was stuck with. I couldn’t pay so they gave me a month or two and now I'm paying. They're still helping me and doing what they got to do for me. Everything’s running smooth and on schedule. The process has been going very lovely and a lot better than what I predicted. I sleep much better at night time knowing that NDR’s helping me. I recommended them to two more people from my job, and NDR has been helping them the same way they’ve been helping me. These people stand by their word.
Reviewed Sept. 7, 2017
I was looking for ways in which I can consolidate my debt and I found National Debt Relief online. I did some research about it and realized this might be a good company for me to call. The team was extremely informative. One of the things they said to me was that they would consolidate my credit for really low and I understood the concept clearly because they explained to me how they were going to go about helping me relieve my debt.
The company that NDR partnered with and actually assisted me in making a statement, has escrow accounts such that they can use that money to pay my creditors. They talked to a company to get me a loan to make those payments so that I can start rebuilding my credit at a faster rate for a faster time. I would definitely recommend National Debt Relief to a friend but in the end, each person has to decide if the company would be a good fit for them because it’s not an easy decision.
Reviewed Sept. 7, 2017
National Debt Relief was cut and dry as far as what was being told to me. There were some factors that the other companies could not explain to me directly, like costs, that I could not understand. We've been with NDR since February and setting up for their program was okay. We did that through phone calls, emails, and fax. NDR settled one account and they are working on some others. Some things do take a minute but I can understand. I looked through the statements and will call them to get a couple of questions answered. I want to make sure it is what they explained to me. Working with NDR has helped in not having the creditors calling my parents all the time. My parents are both sick and NDR has taken some weight off their shoulders to help them.
Reviewed Sept. 7, 2017
I looked into relief help because of my situation and working with National Debt Relief has positively affected my life so far. When they started helping me, I've asked them questions and everything has gone smoothly.
Reviewed Sept. 7, 2017
National Debt Relief sounded on TV like I could call them about taking care of some of the debt that I owed so I called them. The team worked with me and they did good. They’re really friendly with a good attitude. They understood where I was coming from and what I was trying to do. They were always courteous and they would answer any questions that I had. They would call every time one of the payers that I owed was ready to settle. They took care of that for me and they'd ask me if I was okay with what they wanted and they'd say that I had enough money in my account to cover that. That happened two or three times. As a matter of fact, right now, I only owe two companies. That’s the Home Depot and Target. Three of them have been taken care of.
Reviewed Sept. 7, 2017
National Debt Relief is getting me out of debt. I paid off three to five already while they are still working on the others, doing all the negotiating with the creditors. It’ll be another year before I get through the program. Everything’s positive so far. And I’ve been getting great customer help. They’re prompt and they’ve been calling me before they do any arrangements or agreements. I had no issues and they’ve been perfect up to this point.
Reviewed Sept. 7, 2017
Whenever I did an inquiry with an issue I had, National Debt Relief gave me a decent way of knowing if it's a ball in their court or my court but more or less, they took care of it. They were responsive and extremely courteous and knowledgeable. The program is still in process and still have around two and a half years to be done with them, but so far, everything seems to do well. Overall, it's been a relieving and wonderful experience with NDR.
Reviewed Sept. 6, 2017
My experience with National Debt Relief was great customer service was nice. Within two years I was debt free. Thanks N.D.R. I would recommend anyone give this company a chance to get you back debt free. Thanks again for your help.
Reviewed Sept. 6, 2017
Orion and Felicia were both very thorough in their explanation of the program. We had a full understanding of NDR protocol before starting the program. Very helpful in getting us started. We only hope there are no litigations in our future.
Reviewed Sept. 6, 2017
The most great debt relief! It took me three years to pay off my debts. After paying all my debts my credit returned to be good. National Debt Relief is safe, reliable and above all very good customer service. Thanks to National Debt Relief for your work and your help.
Reviewed Sept. 6, 2017
Very professional and thorough. First impression was great. Looking forward to a healthy relationship during this process. The process was well detailed and all questions answered. I did a lot of research on the best debt relief business out there and from the professionalism I’m sure I have made the right choice.
Reviewed Sept. 6, 2017
NDR helped me a lot little by little to settle my debt. They are very supportive and always available if you have a question for anything regarding your debt. I would definitely recommend them to all person who wants to get out of their debt. Thank you???
Reviewed Sept. 6, 2017
Great service, and friendly representatives? I have referred several people, can't wait until I pay off all my debt! They keep you updated how the process is going! I'm sorry I can't think you anything else to write but this is a great service, wouldn't mind recommending to anyone!!
Reviewed Sept. 6, 2017
Getting lots of calls but nothing from Debt Relief. Just threats from creditors. I have reached out three times and still hearing they are working on it. I'd like to see some type of action. How long does it take to negotiate? Need to find out how to access funds and do it myself I guess.
Reviewed Sept. 6, 2017
My experience today was phenomenal on the phone with customer service. I love working with this company and very grateful they work well with me. Thank you National for working with me and I look forward to working with you more in the future.
Reviewed Sept. 6, 2017
Great customer service. I have been very overwhelmed with bills lately, they fell very delinquent. David ** was very helpful and very patient with me. He was not done until I was done going over every account three times. Very nice man. Would recommend a friend to your company. I would recommend him. Great experience.
Reviewed Sept. 6, 2017
Great customer service, very knowledgeable staff. I have high hopes for National Debt Relief, I know this is gonna be good for me. I can’t wait to get back on my feet again. The young man who helped me did very well covering all steps and making it sound like a great move.
Reviewed Sept. 6, 2017
My experience was informative. My questions were quickly answered and I greatly appreciated the help. The gentleman was respectful and carried himself professionally. Signing up was scary to begin with and talking to the employees made it easier to follow through with the program.
Reviewed Sept. 6, 2017
I've had to call a few times had some questions. Every time I call I get treated with respect which goes a long ways. So far everything that I was told had been correct. I'm very please with this decision. Hope everything goes as plan. Thanks.
Reviewed Sept. 6, 2017
As of today, we have been very pleased with their services. Within the last nine months we have paid off 5 out of 10 of our creditors. As the process is long, the best advice I can give to someone is read their instructions & do as they instruct! It does work!!!
Reviewed Sept. 6, 2017
We were with National Debt Relief program for 21 months, at which time they transferred us to Liberty Lending from whom they borrowed additional funds to speed the settling of accounts. All was good - until we received the new loan amount from Liberty with a 21% interest rate. When all is said and done I am not sure we have improved our circumstances - yes we had some immediate relief, but the total amount we will pay out is not less than when we started.
Reviewed Sept. 6, 2017
We were unsure about doing this, but National Debt Relief was so helpful and friendly. It relieved all of our fears. On top of that they more than kept their word and got great deals from our creditors. We couldn't be happier with what they achieved.
Reviewed Sept. 6, 2017
The people at National Debt had been helping to reduce my credit card debt and they did contact company. They keep me in post. I'm really pleased with it. I would do recommend to anyone who wants their credit card resolved.
Reviewed Sept. 6, 2017
Abe was very helpful with walking me through the process and getting me set up! I'm beyond grateful and excited to get started on this new path of debt recovery. I will definitely recommend this company to anyone and everyone who asks about debt relief options.
Reviewed Sept. 6, 2017
I am so glad to be able to start my journey to becoming debt free with NDR. I never in my life thought I would be in this situation but I am grateful that these services exist and that NDR is available to help. I am hoping I never have to use their services again and become debt free forever.
Reviewed Sept. 6, 2017
Kudos to NDR for stopping the creditors from calling me and for negotiating substantial reductions in the debts owed. However, NDR fell down on the job in securing final settlement "paid in full" commitments from the creditors, especially Capital One. It took WAY too long -- almost 18 months(!) -- to get a settlement agreement out of Capital One! Also, NDR needs to demand and extract letters from each creditor that they have accepted the settlement amount as "payment in full! Thanks.
Reviewed Sept. 6, 2017
Highly recommend National Debt Relief to anyone, trying to deal with, and ending pay day accumulation. They are highly professional, ethical, and interested in clients' needs and resolvements. As I said earlier, I would recommend them without hesitation.
Reviewed Sept. 6, 2017
This is my first time working with a debt relief program and I feel as though I have been treated professionally and with respect so far. Because I am new to this, I know that I have a long way to go. I'm looking forward to becoming debt free down the road. Thanks.
Reviewed Sept. 6, 2017
National Debt Relief has been helpful in getting out of Debt. Always keeping me informed by text and via phone. Also always helping me when I have any questions. I would Recommend to anyone who is having debt problems and needs to get out of Debt.
Reviewed Sept. 6, 2017
I have nothing but praise for National Debt Relief - they are amazing. Truly helpful staff and a great program allowing us to get back on track. I can't thank them enough or recommend them more. They take care of everything and are always there for you. GREAT service and company!
Reviewed Sept. 6, 2017
This company helped me through some extremely hard times!!! They helped me pay off my debt without filing bankruptcy. The staff is extremely professional and encouraging!!! I appreciate everything that they have done to help me resolve my financial issues. I have two more to go but look forward to being financially debt free. Thank you.
Reviewed Sept. 6, 2017
I feel like there was little communication about progress on improvement. I emailed several times to my agent and didn't get much information in return. I feel like this was a waste of money and time trying to figure out if sending the credit reports in was helping. I would not recommend this agency.
Reviewed Sept. 6, 2017
There was never any problems with my creditors calling or harassing me for any payments. Everything was clear and I understood all terms and policies. Everything went smooth, payments were taken out of my account as promised. My creditors were paid and there was some funds that was left over that was reimbursed back to me. I finished the program and there was not much that I needed to do. Just overall pleased and it worked for me just fine.
Reviewed Sept. 6, 2017
My husband and I were looking at bankruptcy when this company popped up in my search. We researched it and decided to get more info from them. Menes ** explained everything thoroughly. The process is very easy, after of course the first hard step of admitting that you need help. We feel confident that with this company's help we will be able to be debt free within a few years.
Reviewed Sept. 6, 2017
NDR did a great job settling our accounts. They are very helpful that is no doubt on that but it is not free and rocky along the way and pricey too but, in a short period of time compare to how many years you will pay your credit card debt yourself. They will do all the work for you and less stress. At the end, although it's stressful, everything will be settled and can start a fresh one. Thank you NDR for a job well done!
Reviewed Sept. 6, 2017
Luis ** was a great and help and was able to explain everything to us in detail. Luis helped us feel like we made the right decision. The process so far has been fairly easy and this has relieved a lot of stress for my husband and I.
Reviewed Sept. 6, 2017
I am very thankful I came across National Debt Relief! My husband and I were both working and still couldn't manage to pay the minimal balance on our credit cards. They took the stress off our shoulders and now we're able to breathe again and actually do things with our boys!! Thank you!
Reviewed Sept. 6, 2017
They settled my debts, worked with me when I couldn't pay and were always kind and understanding. I would recommend them to anyone who needs their debts cleared! They are such a great company to work with. I would use them time and again if I was stupid enough to put myself in that situation over and over.
Reviewed Sept. 6, 2017
They will contact you when offers are available. They do not contact you to give any updates so you will have to contact them. I was told that they deal with all major credit cards accounts but that was not the case. They did help me settle with 3 out 4 creditors.
Reviewed Sept. 6, 2017
From the time I made the initial phone call to National Debt Relief, and spoke to Roy **, my anxiety levels started to decline. He was extremely professional and answered all my questions. If I didn't understand the answers, he clarified them in layman's terms.
Reviewed Sept. 6, 2017
Although I did get out of debt, I found National Debt Relief to lack communication with each other and to me. I also found myself dealing with legal issues on my own after they counseled me to stop payment on my accounts. Lesson learned.
Reviewed Sept. 6, 2017
I worked with Josh ** to apply for the program. I had trepidations about not being able to service my credit card debt. I didn't want to not "stick with it" but Josh was sensitive to my feelings and also really knew all the ins and outs that go with Debt settlement. He was patient with all my questions and though it took me about a month to make up my mind and pull the trigger, I never felt pressured once.
I'm very impressed at the level of competence of NDR people and looking forward to paying off my cards in a timely fashion rather than going under, not being able to make payments (I've been current up to now but the handwriting was on the wall for the foreseeable future), and I'm really glad there's a company to help us out like this when we get in a jam. The relief of stress is amazing and well worth the fee I'll eventually pay.
Reviewed Sept. 6, 2017
Signing up was a very thorough experience. Some crucial information was not highlighted but overall I have been pleased with the service and the ease of setting up the payment arrangements. Creditors stop calling after a while but know that your credit will be ruined for a long while and you will be taxed on the amount not paid through the settlement that NDR negotiates.
Reviewed Sept. 6, 2017
My consultant with starting the process has been extremely helpful with answering my questions, and he was willing to work with me with my small income that I receive. My only qualm is that it takes 120-180 days to start losing the debt but it's better than being in debt for 15 years! I can be debt free in 3 years!
Reviewed Sept. 6, 2017
Great experience. I have no complaints. Both gentleman were extremely helpful and pleasant to work with. They worked around my work schedule and made sure I understood everything. Looking forward to getting this debt resolved! Thank you. I will definitely recommend.
Reviewed Sept. 6, 2017
The representatives are friendly, professional and compassionate. I never feel embarrassed about my situation when I call. I trust that NDR will take care of my accounts fairly and expeditiously. I would highly recommend them to anyone in financial hardship situation.
Reviewed Sept. 6, 2017
I am a senior trying to handle some financial hardship. Change of job years back, medical expense and monthly expenses during these times. I heard a radio ad and called your number. Dashawn, Ryan and Christine tolerated all of my questions and provided very professional information and always on point with responses. Online processing was easy. Dashawn was the positive force in my decision that I needed the services you provide. 33 months with resolution is burden relief. We explored all options and the process. I asked many questions! I am hopeful that both Walmart and Chase will settle favorably in my case of hardship. Regards and thank you.
Reviewed Sept. 6, 2017
My husband suddenly died and my income plummeted to 1/4 of what it had been. I was on a fixed income and plunged into financial hardship. I found NDR and it has been a personal relief to me. The program was explained to me with clarity and great detail. It's been almost a year and everything that I was told has been accurate. I was sued by one of my creditors and legal representation has been assigned to me and I am very grateful to have someone with legal skill fighting my battle. I have recommended NDR to friend who has joined the program and is equally pleased. I highly rate NDR and will continue to recommend it to others.
Reviewed Sept. 6, 2017
First phone call was very professional. When I was accepted, took me through whole process step by step while answering all my questions along the way. Very easy and friendly to speak to as well as reassuring. I did not feel judged at any time.
Reviewed Sept. 6, 2017
Spoke with a Manager who guaranteed he would send request items that day and do it. He guaranteed follow up the filing Wednesday and has never called back. Your business is the sort at customer service and integrity. I would like follow up as request. I would like to know what address my Attorney may send legal correspondence to.
Reviewed Sept. 6, 2017
We were sued by three different companies. National Debt Relief said that American Express would work with them. That did not happen and we ended up having to go to court. Then we were told that there was something else That they could've done. A little too late. We ended up paying a additional thousand dollars. Bad experience, Poor communication skills.
Reviewed Sept. 6, 2017
They were great! They handled everything, no harassing phone calls. They settled everything's with the creditors and worked out a payment schedule with them. My debt was paid off early as well. Best decision I ever made. Debt free and very grateful!
Reviewed Sept. 6, 2017
I paid off a credit card and a small loan after my insurance payment dropped to a very low amount. They were always very helpful, I could never have done it without them. The payments were hard, but doable and I would use them again if I had to and will tell anyone I knew who was in the same situation.
Reviewed Sept. 6, 2017
The Team always informs me of when they have an offer, to settling the debt of a creditor, prior to making an offer, of acceptance, and I like that. However, they are still working on 2 of my creditors, yet. Most of them has been paid off, though. The payment plan, was a great plan for me to work with, when I was in the Relief Program. Just try it!
Reviewed Sept. 6, 2017
Eliminating my clients one by one speaks volumes, concerning a Team striving for our end goals. Our last encounter the client was stating that a certain amount of money will be extracted from my account, I talked to a Team Member who relieved my concerns, telling me that it was not coming out of my Bank Account but my Nat'l Debt Account.
Reviewed Sept. 6, 2017
I would recommend this to anybody, they helped me bring down my debt down more than 50%, love it! I was living financially choked but thanks to National Debt Relief I can start living again, thanks National Debt Relief. You guys are the best.
Reviewed Sept. 6, 2017
I found working with National Debt Relief to be a very good experience. Everyone I spoke to was extremely friendly and seemed to go out of their way to assist with any problems I had. I would recommend their services.
Reviewed Sept. 6, 2017
The program worked and I was told 'there may be tax implications'. I am still in battles with the IRS and when I asked for the details of my account I was given Completely unusable information. You need to let people know you can not give them the Exact Amounts Required. I would've been better off filing bankruptcy.
Reviewed Sept. 6, 2017
They made the process very clear and painless. Great customer service, great follow up. They always called to inform me of any changes, settlements and just to follow up and make sure everything is still manageable. I would definitely recommended this program to anyone really trying to get their finances settled and clean up their credit.
Reviewed Sept. 6, 2017
Three years ago, NDR helped me realize there is a light at the end of the tunnel! By making bi-monthly payments, at the end of 3 years all creditors involved have been satisfied and that is a tremendous weight lifted off my shoulders! Thank you NDR!
Reviewed Sept. 6, 2017
National Debt Relief made my debt reduction achievable. I was pleased with how easy it was to contact a representative throughout the process and how quickly my needs were responded to. What seemed impossible became a debt paid off in a little under two and one half years.
Reviewed Sept. 6, 2017
I've been with this program for about 2 years and it has been a great experience. This program has helped me so much with clearing up my debt and have provided me with so much information. I am truly grateful for this program.
Reviewed Sept. 6, 2017
In a short period of time they have helped save me 2,300 dollars and great communication on keeping account information readily handy. And when calling in the customer service has been excellent!!! Thank you so much. I appreciate the hard work on my behalf.
Reviewed Sept. 6, 2017
Just remember to open your eyes and read everything going in. Some things are harder to understand so ask a lot of questions. Would I do it again? Maybe but I hope I would be wiser this time around. Understand there are numerous fees that incur when handling the accounts.
Reviewed Sept. 6, 2017
Two months after signing up and nothing has been done. This has been a slow process. When I call I am told they wait 90 days after signing up to step in. Meanwhile creditors and collections are calling me. No results two months later.
Reviewed Sept. 6, 2017
National Debt Relief has done great work to help me get out of debt. I would recommend this company to all my friends and family. They have always gone above and beyond to help with any creditor issues that may have come up. Their customer service is absolutely amazing.
Reviewed Sept. 6, 2017
It is nice to have the help organizing and paying off debts. I feel the help or service is somewhat slow in resolving the debts though (two debts resolved in four months). I do hope to see more accounts resolved soon!
Reviewed Sept. 6, 2017
Received the welcome call and was explained of what to expect during the process of the program. Got answers on my questions. Don't have much questions yet since I don't know what to expect when one goes through a debt relief program but I believe that all my questions were addressed at the moment.
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