Buyer's Choice Award Winner

National Debt Relief Reviews

4,880,395reviews on ConsumerAffairs are verified
  • We require contact information to ensure our reviewers are real.
  • Our moderators read all reviews to verify quality and helpfulness.
  • We use intelligent software that helps us maintain the integrity of reviews.
+2 more
Author picture
Edited by: Amanda Futrell
Author picture
Fact-checked by: Jon Bortin

About National Debt Relief

National Debt Relief is one of the largest debt settlement companies in the U.S. Founded in 2009, National Debt Relief negotiates with creditors to reduce how much you owe on unsecured debts such as credit cards, personal loans, medical bills, private student loans and collections. It offers personalized plans to help you resolve debt, along with support from dedicated debt specialists.

Pros
  • Free consultation with debt coach
  • Free debt relief quote
  • Numerous accreditations
  • Professional and responsive customer support
  • Easy enrollment process
Cons
  • Fees can reduce overall savings
  • Not available in all states

National Debt Relief Reviews

Over 50k reviews since 2016

Filter by Rating

  • (50,782)
  • (5,509)
  • (1,362)
  • (594)
  • (498)

Popular Mentions

    How do I know I can trust these reviews about National Debt Relief?
    • 4,880,395 reviews on ConsumerAffairs are verified.
    • We require contact information to ensure our reviewers are real.
    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Top reviews
    • Top reviews
    • Recent
    • Oldest
    • Most helpful

    A link has directed you to this review. Its location on this page may change next time you visit.

    3 featured reviews
    How do I know I can trust these reviews about National Debt Relief?
    • 4,880,395 reviews on ConsumerAffairs are verified.
    • We require contact information to ensure our reviewers are real.
    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Page 245 Reviews 48435 - 48635
    Verified purchase
    Transparency

    Reviewed Sept. 6, 2017

    Was doing good with them until the payments were too high because of some medical bills. I went to the bank and borrowed the amount they said would pay off what I owed and sent to them thinking I'd have a lower payment and I do to the bank but instead of paying off the rest of what I owed in one lump sum, they kept making payments and taking their part out each month. So now when the money I borrowed is gone I'm still going to owe them a payment each month plus a bank payment. I have no way of doing this! If they had explained from the beginning that this would happen, I never would have borrowed the money!!!

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 6, 2017

    Excellent and rapid service, Great customer service, Reasonable fees. Would highly recommend National Debt Relief to anyone who are seeking to get out of debt without affecting too much their credit rating. They have been very courteous, helpful and efficient of resolving our situation quicker than promised.

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed Sept. 6, 2017

    I am really hoping this was the best call to make with this financial dilemma I am in - everyone I have talked to has been great through this process. I really feel supported! Shout outs to... Chris **, Michael **, Shannon **.

    Thanks for your vote!
    Verified purchase
    Transparency

    Reviewed Sept. 6, 2017

    I love that you guys, but stop with the robocalls. It's rather annoying. Other than that thanks for being awesome and helping me clear my debt. I appreciate the time it took to set up what works best for me. And it's getting the job done. So I'm grateful for that. So thank you.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed Sept. 6, 2017

    We were forced into an absolute awful position - Our business had taken a huge hit from the lousy economy - our personal credit scores are in toilet and no one would consider giving us a way out loan. So I took a chance with NDR. Extremely professional and quick response. Just one month into this program and have received numerous calls from creditors "trying to explain something to me".

    Thanks for your vote!
    Verified purchase
    PriceStaffProcess

    Reviewed Sept. 6, 2017

    Jordan ** and the rep that assisted me through this process were amazing. So helpful and patient. Made me see light at the end of the tunnel. This is a great service and I am feeling that I am able to get back on my feet and not stress month-to-month with insane interest rates.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Sept. 6, 2017

    Very good negotiations so far. Friendly people and helpful. Overall a very good experience during a very stressful financial time. I don't know if they will handle the next negotiation as well as the first, but if they do then I will not need to pay as much as was originally estimated. This would be great. Thank you.

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed Sept. 6, 2017

    I cannot recall a more professional and knowledgeable service organization such as NDR. Their deep knowledge of consumer debt repair, their open, professional and courteous services, their attention to detail, their immediacy of handling issues that pop up and their confidence in handling all aspects of my plan all made for a successful graduation from the program in about half a year under projection. To say I was satisfied and would recommend them in a heartbeat is an understatement.

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed Sept. 6, 2017

    When I started, NDR seemed to be gung ho in getting my debt paid off for me. Now, I have only two more accounts left and haven't heard from them in months. When I inquire, I get the same scripted response. Makes for a feeling of very uneasiness.

    Thanks for your vote!
    Verified purchase
    StaffProcessTransparency

    Reviewed Sept. 6, 2017

    I was really nervous about committing to the program, but after speaking with Crystal **, she explained how everything worked and made me feel welcome to something I have sorely needed to do for a long time. I am looking forward to becoming debt free and am very happy about my decision.

    Updated on 04/04/2018: When I can't pay my credit card debt anymore, I was desperate to find the credit solution. I had to go with somebody and read all the reviews. I read good things about National Debt Relief and decided to go with them instead of Freedom Debt Relief. I started with National Debt Relief in August of last year. During the enrollment process, they asked me about my hardship and why I got into a situation I got into. Their timeline is usually 24 to 48 months depending on the deposits that I make and what they can resolve. They're very nice and they have been very good to me. They worked with me super easily no matter what. If I couldn't make a payment, they would defer it for me if I need them to.

    Anything that the negotiator can't get done themselves, they'll go and get a supervisor, and the supervisor will approve it so they're super flexible. Working with National Debt Relief has been a big relief and a lifesaver for me from paying almost a thousand dollars a month to half of that. They are the best choice for anybody that's going through credit card debt. I already tried to get friends to do it and they desperately need to. I told them NDR handles everything and there's no way to describe the weight that it takes off of you.

    Thanks for your vote!
    Verified purchase

    Reviewed Sept. 6, 2017

    They haven't done anything. They've only caused me more damage to my credit score. I could have paid it myself throughout the time/money I've wasted given to your company. I want to cancel and try to fix the damage that has been done. I should have never signed up with the company.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Sept. 6, 2017

    National Debt relief was so nice and easy to work with! They were so helpful and really understanding of my situation. Love working with them and so happy I found them! They touch base with me regularly and always make sure to let me know they were available for any questions I may have had. They keep me informed with my account at all times, and notify me immediately of any changes.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 6, 2017

    I had a few problems at first, because I didn't understand how everything worked, but anytime I called (which was a lot) the people I talked to were very patient and answered all my questions. Could not have asked for nicer people.

    Thanks for your vote!
    Verified purchase
    Process

    Reviewed Sept. 6, 2017

    What they don't tell you is that the process of negotiating your credit cards for a settlement is something you can do on your own... This process doesn't save your credit at all and you'll walk out of it with credit that's ruined for the next 7 years and having paid them hundreds of dollars in fees. I finished the program and the employee told me "Well I hope next time you'll make better choices". Excuse me? The debt didn't even happen because of my choices but someone else who was involved with me but thanks for judging me anyway.

    Thanks for your vote!
    Verified purchase

    Reviewed Sept. 6, 2017

    I was skeptical at first. But when the accounts started because handled a huge wave a relief came over me. And the best part is I didn't have to continue to struggle with make the minimum payments anymore. This has been the best part for me and my family.

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed Sept. 6, 2017

    I have been very happy with National Debt Relief, unfortunately I had to cancel the program, due to a financial setback. I can't believe I have paid down 6 creditors in 2 years, I would definitely recommend this program if you don't want to file bankruptcy and want to get out of debt... And all the team members have been so supportive and amazing. Good Job!

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcessTransparency

    Reviewed Sept. 6, 2017

    I have been very happy with the program, with the exception of communication when I will be complete with it. I applied for the program 3 years ago, with the outlook of being complete in October 2017, and now they have yet to contact the last two creditors so I really have no idea when I will be done. When asked, they say they are working on it, however, one representative I spoke with said nothing had been done with these last two at all this year? I want to be done with this program and wish better communication would occur when you are getting to the end.

    Thanks for your vote!
    Verified purchase

    Reviewed Sept. 6, 2017

    I was scared at first but I am so glad I did this! I was able to pay off over $9000 in debt in a couple short years. If change happened they were extremely helpful in sorting out monthly payments. Would recommend this to a friend.

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed Sept. 6, 2017

    They were great to work with in the beginning and would work with you but it got to where is then they put that they had to have at least two weeks before you called in and needed to change payments and Seymour worried about or when they were going to get their money rather than still trying to help you out.

    Thanks for your vote!
    Verified purchase
    Customer ServiceProcessTransparency

    Reviewed Sept. 6, 2017

    I loved everything about this Company. The whole process was a easy and smooth. They explained everything thoroughly. Customer Service was top notch. Would definitely recommend. So glad I am debt free now. You will be happy you gave them a chance.

    Thanks for your vote!
    Verified purchase
    Price

    Reviewed Sept. 6, 2017

    Without National Debt Relief, there is no way I would have been able to resolve my financial issues. Thanks to their services, I am now able to currently in the process of repairing my credit. I was able to pay down my debt because they were able to negotiate settlements with my creditors that was affordable and fair. Thank you!

    Thanks for your vote!
    Verified purchase

    Reviewed Sept. 6, 2017

    National Debt Relief helped me pay my debt and I really appreciate it. The only complaint I have is that I was poor due to making payments. We literally could not eat and just had a baby. I asked to get my payments lowered for a couple of months so I could make it through maternity leave and was told I could not. At the end I looked at the money National Debt made off of me and was a little disappointed that they made so much. Other than that, I am glad I am now debt free.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 6, 2017

    When I first called looking for information on how this worked, the person I talked to answered all my questions. He must have stayed on the phone with me close to an hour after I asked question after question. After 3 months I wished they would call or e-mail to let me know how things would be moving forward.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Sept. 6, 2017

    Very knowledgeable people to work with and they made it very easy to understand what I needed to do to better my financial situation. If I did have any questions they were easy to reach and they never made me feel like I was bothering them.

    Thanks for your vote!
    Verified purchase
    Process

    Reviewed Sept. 6, 2017

    National Debt did a great job guiding us through a tough process. They took care of us and helped us get back on our feet quickly. Their program is truly helpful and beneficial to those who will commit to it and follow through. We are thankful for National Debt Relief.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Sept. 6, 2017

    They were really helpful and I was able to get back on track with my bills and become debt free. The service was excellent and they really try to work with you on making sure you can handle the payments.

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed Sept. 6, 2017

    Nothing short of great customer service and support. They've done everything they said they'd do when signing up. We're about to begin our 2nd of 3 years paying off debt and my credit score is already rising. I would recommend using NDR over anyone else.

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed Sept. 6, 2017

    I have had interaction with 2 people from your company - both were extremely professional. They answered all of our questions. This program almost seems too good to be true. So now time will tell. If it all works out like we have been told it should, I will definitely recommend your company to others.

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed Sept. 6, 2017

    National Debt Relief has really helped me reduce a lot of my debt in the last year, especially during difficult times in my life. They have helped me resolve $6,000 of my debt in less than a year! I value their customer service and the business! Thank you so much National Debt Relief!

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcess

    Reviewed Sept. 6, 2017

    Good support from Customer Service working with questions and issues with transition. Kind supportive personnel. Easy to make adjustments and understand long term process. Transition for me is 90 days for all creditors and various levels of contact. National Debt provided excellent verbiage for responding to creditors.

    Thanks for your vote!
    Verified purchase

    Reviewed Sept. 6, 2017

    My debt was paid off in less than a year. I put my faith in National Debt Relief and they held up their end of the deal. Easy to set up and make the payments. It did not take long to start building my credit back up once everything was paid off. I wish I had done this sooner.

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed Sept. 6, 2017

    National Debt Relief has excellent customer service and is a easy and confidential way to get out of debt. I started with 28 accounts and now I am down to 6. Started in October 2014 and now I am on my way to being debt free. If I had not added accounts I would be finished now but completely satisfied.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 6, 2017

    National Debt Relief was amazing!!! National Debt Relief is quick to respond to any inquiry or concern you may have and always keeps you aware of what's happening with your case. Staff are extremely helpful. THANK YOU NATIONAL DEBT RELIEF!

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Sept. 6, 2017

    Our experience was awesome! We were overwhelmed at the time we did our research on getting help. National Debt Relief had great ratings. We always felt like we mattered and they were so willing to help us anytime we had questions or concerns. 100% recommend.

    Thanks for your vote!
    Verified purchase

    Reviewed Sept. 6, 2017

    My personal experience has all been positive. NDR is trying to help me relieve my credit card debt, so I can move forward. I have not yet completed the program, however, I am on a payment program that works with my budget.

    Thanks for your vote!
    Verified purchase

    Reviewed Sept. 6, 2017

    National Debt Relief has been a huge help to me. They gathered ALL of my debt and helped me with contacting the companies and getting settlements and didn't have to lift a finger. My credit score has gone up and we aren't even done yet. Amazing!

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Sept. 6, 2017

    I have been more than satisfied with NDR. They are always available for any questions I have had and have always treated me with the utmost respect and kindness. The only thing I was not prepared for was when I had my taxes done. I did not realize I would have to pay the tax on the monies that were adjusted off my debt.

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed Sept. 6, 2017

    So far I have been very pleased with what they have accomplished. Would like to see some of the smaller accounts taken care of. Otherwise I am happy with they have done so far. No more stress and phone is not ringing off the wall. Am thankful I found this.

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed Sept. 6, 2017

    I was very pleased with my experience of National Debt Relief. Not only did they keep my creditors phone calls at bay, they also worked with me on my payment schedules as I needed to use part of the money I had in escrow on a couple different occasions. In the end my debt was reduced by about half!

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed Sept. 6, 2017

    Customer Service is great; however, my bills keep going up because of the interest; I was told at the time of enrollment, that settlements would start at in three months, and I was just informed that it's more like seven months, and the calls and emails from creditors are hard.

    Thanks for your vote!
    Verified purchase
    Process

    Reviewed Sept. 6, 2017

    You guys dumped me out of the program with zero instructions on how to resolve the last part of my debt and told me nothing about taxes. A heads up on those would have been helpful. Instead I got hit with a $3k back taxes bill.

    Thanks for your vote!
    Verified purchase
    Customer ServiceProcess

    Reviewed Sept. 6, 2017

    Very easy to work with. Customer service is above par. They break it down to where it's easily understood. And, it's all done in one day. By far the best is the mental relief knowing that there is help and there is someone who understands all situations. This program is a positive turning point.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 6, 2017

    Things have gone well, but don't like the unexpected phone calls when you need more money on top of what is paid each month. Like how, when you call you get an advisor right away and questions are always answered. Everyone friendly, credit score is improving and nice not having to do any work.

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed Sept. 6, 2017

    At first it was rough, but the support from the program was great, the people that work for National Debt Relief were always there for me and answered all of my questions and concerns whenever I had any. This is a great program and was a big help.

    Thanks for your vote!
    Verified purchase

    Reviewed Sept. 6, 2017

    National Debt Relief handled two credit cards for me. One was handled as they promised. I paid roughly 13,000 to Chase bank to settle debt. The other card was not handled correctly. I was promised this balance was forgiven. NDR took their fees, BUT Chase did not forgive the debt. I had to represent myself with Chase and settle it. To this date NDR has not refunded my fees (approximately 900.00).

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed Sept. 6, 2017

    The workers are welcoming and helpful. The whole process is nerve wracking to say the least. The representatives were wonderful and took the time I needed to sort this all out. I'm still early in the process but it is already such a relief to have NDR on my side.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 6, 2017

    Effective financial recovery planning that worked as scheduled. Excellent customer service and friendly. I was able to pay off my debt in 3 years, with lower monthly payments. This saved me from bankruptcy. Highly recommended for anyone struggling to pay bills.

    Thanks for your vote!
    Verified purchase

    Reviewed Sept. 6, 2017

    The National Debt Relief experience allowed us to reorganize our overall finances in order to restructure our debt to fit our current budget. We were able to accomplish this goal without the need to file any form of bankruptcy. Thanks again.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed Sept. 6, 2017

    The instructions were explained in a clear and concise manner. All communications were completed in a prompt and timely method. The representatives of NDR were friendly and professional. I would recommend NDR to a friend. I am confident that future contact with NDR will run as smooth.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Sept. 6, 2017

    Working with NDR has been such a great and are so wonderful in helping in such a stressful situation. In speaking with they were a combination of professional and comforting. I would highly recommend them. Thank you NDR. You have helped me when I was beyond stressed.

    Thanks for your vote!
    Verified purchase

    Reviewed Sept. 6, 2017

    Months after I graduated from the program I was served at my home by Bank of America who sued me and won because they told the judge that I had signed a settlement with them through National Debt Relief. I had actually refused this agreement because it was not good, and now NDR can't provide me with any paperwork proving this because I am no longer in the program. So they created this problem for me, and now tell me I am on my own to fight it. I am waiting to hear back from Bank of America as they seem more willing to help.

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed Sept. 6, 2017

    Everything seems to be working good. Only several calls from creditors. National has been very helpful with lowering my debts. Their fees can sometimes interfere with monthly payments that may cause some problems with your creditors. Overall, they do get the job done.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 6, 2017

    Everyone was informative and helpful. Knowledgeable, I felt at ease with them and their expertise. Timely with response back. I would recommend this service to anyone that is struggling with debt as an option before filing bankruptcy. A plus with my interaction with all of their employees.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Sept. 6, 2017

    Very knowledgeable and informative. Great experience. I appreciate all the help from Salvatore ** and Evelyn. They answered all my questions... I hope to have this paid off in a timely manner with their help. I would tell anyone that this is the way to go. One bill versus many different is much better.

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed Sept. 6, 2017

    With the help of NDR, I'm slowly regaining my life back without thinking of my creditors. In 3 years I will be debt free. Every time I receive mails from collectors I just email to NDR and they will take care of the rest. I'm confident that they always negotiate well in my behalf.

    Thanks for your vote!
    Verified purchase

    Reviewed Sept. 6, 2017

    I have been extremely happy with services provided by NDR. With several debts that had accrued over the years I was having a rough time paying them off. As a small business, through the help of NDR, they worked with me to negotiate a lower payoff.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 6, 2017

    So far my experience with National Debt Relief has gone very well. They respond quickly to any questions/concerns, and they have helped me lower my debt tremendously in a little less than a year so far! Marvin ** is one awesome representative that is always there to help me! I really appreciate him!

    Thanks for your vote!
    Verified purchase

    Reviewed Sept. 6, 2017

    The point of this company is to help you consolidate your debts. While that is a positive it can affect your credit score negatively. In my case I paid all my credit cards on time but between four credit cards my payment was $400 a month. It because difficult and I reached out to National Debt Relief. They stated that they could get my payments consolidated into one payment and the amounts due to the creditors reduced. It sounded good. I ended up only paying $20 less a month. I also had to pay them for their services. They said in order to negotiate I had to be in a hardship. So I paid to their account and didnt pay my credit cards. I ended up with 4 charge offs on my credit report. 2 credit card companies settled on a lower amount. One took me to court for the full amount and the fourth one still has a balance but they are no longer pursuing.

    I removed myself from the program. The charge offs stay on my credit report which will not allow me to get approved for anything until my statutes of limitation have passed. If I wasn't young and naive I wouldve never joined this company. I could have called the credit card companies myself and negotiated instead of paying this company to do it. I also wouldnt have ended up with charge offs on my account. If you want to consolidate your debts then choose this company. But if you care about your credit score then don't.

    Thanks for your vote!
    Verified purchase

    Reviewed Sept. 6, 2017

    I had over 20k in credit card debt. Due to some circumstances I was not able to maintain the minimum payments. I worked with National Debt Relief and they were able to settle my payments and negotiate terms that were good for all parties. I would recommend them to anyone that is in credit card debt and needs assistance.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Sept. 6, 2017

    I admit that I was nervous and skeptical about using any debt relief program. I was happily surprised by the kindness and understanding of the folks I spoke to at NDR and would certainly recommend NDR to a friend. I am so looking forward to being out of debt in 51 months, or sooner!

    Thanks for your vote!
    Verified purchase

    Reviewed Sept. 6, 2017

    I thought the creditors were notified by your company that we are in your program but I was told by several creditors that we would have never got summons if they were told in advance. I'm not sure how this issue will be fixed. So I have a outside person working on this now. I'm really having 2nd thought about the program. I'm really just thinking Bankruptcy at this point.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Sept. 6, 2017

    National Debt Relief was very helpful in helping me solve my debt. They are very accurate and fast. I would definitely recommend them to my friends and family. I was gone for Basic Training and AIT for the Army and even during that time they were patient and helpful in helping me solve my debt issue. I value and appreciate them a lot.

    Thanks for your vote!
    Verified purchase

    Reviewed Sept. 6, 2017

    After 6 months in the program, I am getting some results, which is earlier than I expected. You did a great job negotiating with Citi Bank, I am definitely impressed so far and we will recommend this company for this needed service...

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed Sept. 6, 2017

    I've only been enrolled for two months, and so far I am please with my results. Thanks Debt Relief for making my life easy and stress less. I do not receive any phone calls from my debtors, which is great.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Sept. 6, 2017

    I only have a few months of membership with National Debt Relief. I can say that I have been treated with courtesy and professionalism. The program is progressing according to the contract. Also the staff is very flexible adjusting to the economic situations of each one. I recommend this program to anyone who has a large debt to pay.

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed Sept. 6, 2017

    Parker was extremely helpful in helping us to establish a plan that works for us and to hopefully get us back on track. The entire process went very smoothly and everyone we have spoken to so far has been very friendly.

    Thanks for your vote!
    Verified purchase
    PriceProcess

    Reviewed Sept. 6, 2017

    I used National Debt Relief to assist me in getting rid of my debt as fast as possible. The program fees are very expensive. Their process is very slow. Towards the end of the program, I asked to pay off my remaining balance with them and was given an incorrect amount. At the time, I was not aware that the amount was incorrect. It took them 5 months to come back to let me know that they forgot to add their fee to the pay off amount. I don't fault anyone for charging a fee for a service, however, I do have an issue with waiting until 5 months after I thought everything was done and settled to be hit with another $2,000. I entered the program because I didn't have the money to pay all of my debt.

    I was put in a bind to pay this surprise fee 5 months later. In addition, not all of my debt was taken care of. In the end, I managed to negotiate better settlements with my remaining creditors on my own. I would recommend contacting your creditors to try and work out a negotiation or settlement before you go to a company like this. Companies like NDR advertise that they'll negotiate your debt down, what they don't advertise is that you'll pay an exorbitant fee to do so. In the end, you only save a fraction of what you would if you were to do this on your own.

    Thanks for your vote!
    Verified purchase
    Transparency

    Reviewed Sept. 6, 2017

    So far it is OK but I think there may be funds available to try to clear some of the debt, knowingly some companies may debate as to accept the offers. I’m confident that everything will work out, I'm very appreciative of your company to take me in and try to resolve my economic problem. Thanks so much.

    Thanks for your vote!
    Verified purchase

    Reviewed Sept. 6, 2017

    The credit increase... the amount of time it took to pay off the cards right away. Less stress from it. Started getting credit offers again. Really enjoyed the experience of National Debt Relief. I would recommend this to my friends and family with credit trouble.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed Sept. 6, 2017

    I was very happy with my experience. I felt like it was a lot of time on the phone, but I am hoping the end result will be worth the minutes! Kester was AMAZING! He explained things without making us feel judged or stupid. He won me over with his use of God bless when he ended our conversations.

    Thanks for your vote!
    Verified purchase
    Process

    Reviewed Sept. 6, 2017

    I just began the process, but so far the reps have been absolutely helpful. I hope that throughout this embarrassing process it all goes well and I can have some peace of mind and pay everything off. Thank you.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Sept. 6, 2017

    I have had a great experience with NDR! They are always there to listen to my concerns and help me with any issues I may be having. They do their best to make accommodations that go along with your plan to become debt free. If you are in debt and need a way out, National Debt Relief is the way to go!!

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcessTransparency

    Reviewed Sept. 6, 2017

    I am somewhat satisfied with the experience. The employees are always very courteous and I am satisfied that NDR has reached an agreement to reduce my debt. What I don't like is that every time I call, I am always being asked to give my social security number as proof of who I am and having to give this information on the phone is uncomfortable. The other problem that I have is that I continue to get collection letters every month from the collection agency even though this process has been in the works for over a year.

    NDR has full access to my bank account and the bi-weekly payments are always available to them. In as much as I was informed that an agreement was reached, the letters I receive tell me that I still owe the full amount. This part of the process makes me uncomfortable. I feel very strongly that if an agreement has been reached on my behalf, then why I am still receiving collection letters advising me of the full amount of my debt? I am very confused about that. When I called NDR, the explanation I received was that until the agreed amount is paid in full I will continue to receive such letters. I guess I will continue to be stressed about my debt until I can complete the payments.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Sept. 6, 2017

    Efficiency and thorough and courteous. And I would definitely recommend you. Your company is helping in my time of need. I consider this a light in a dark tunnel. I am able to breathe a sigh of relief to my situation. I want to thank you from the bottom of my heart.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 6, 2017

    So far good. If I have any questions they are very informative. I have not received any phone calls from my creditors after I informed them that I enrolled in National Debt Relief. All my creditors are aware of the work National Debt Relief does and have no questions for me.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 6, 2017

    Very considerate! Respectful of my time and did a great job of describing and explaining any questions or concerns I had or didn't understand at this time. I like the email option of having the information handy rather than having to write it down.

    Thanks for your vote!
    Verified purchase

    Reviewed Sept. 6, 2017

    I have been pleased. I dont like being asked to increase my contribution to total amount paid every time I contact them. If I am attempting to pay off my debt, on a fixed income, then why think I have increased my income?

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 6, 2017

    National Debt Relief helped me to get out of some crushing debt. Whenever I called with a question or request, every person I spoke with was friendly and extremely helpful. The payment arrangement made for me was manageable and I was able to get out of debt faster than if I had tried it on my own. I would definitely recommend this company to a friend.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed Sept. 6, 2017

    They were very helpful and always answered my questions with a very nice attitude. I felt relieved after I contacted them and they explained in detail their payment process. I highly recommend National Debt Relief to those who need to pay their debts and are having a difficult time doing so.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 6, 2017

    National Debt Relief has been professional and helpful, great and easy to deal with. The customer service very nice and caring. I am very comfortable with results. Thank you. All contacts with staff has been very good.

    Thanks for your vote!
    Verified purchase
    Moriah increased rating by 1 star.
    Customer ServiceStaffProcess
    After a positive interaction with National Debt Relief, Moriah increased their star rating.

    Reviewed Sept. 6, 2017

    Had a great experience when I called to find out more information on the program. I ended up starting the program and felt very confident. After I got everything started, I didn't get a follow-up call or anything. They did say call if I needed anything, but I feel like they should reach out every so often so I know what's going on.

    Updated on October 7, 2018:

    I had recently gone through a divorce and I accumulated a lot of debt which I was trying to get through. When I went online and looked at different reviews for different options, it seemed like everybody that used National Debt Relief had good experiences. The enrollment was easy and they were able to get me set up with everything. National Debt Relief is now working on lowering my overall balances on my credit cards.

    Everything is going well and I'm happy with everything right now. Everyone that I spoke to, even when I call for a general question, has also been really nice and helpful. They asked a few questions such as what my income was and what are the bills that I pay, and they came up with a plan based on those. My payment plan works out really well, so my payment is very flexible with what I'm already paying. I only have one payment and it goes towards everything. My life is a lot less stressful since I don't have to worry about different creditors. I would recommend National Debt Relief to people who feel like they need help with the debt they have.

    Thanks for your vote!
    Verified purchase
    StaffProcessTransparency

    Reviewed Sept. 6, 2017

    Adam was great and explained the entire process, and effects in detail. He made sure I understood what was being offered and what I was agreeing to. Overall, great service by all parties involved. If everything goes according to plan, this will have been an excellent decision. Thanks!

    Thanks for your vote!
    Verified purchase

    Reviewed Sept. 6, 2017

    NDR helped me get out of my credit card debt just as they said they would. The path to becoming debt free was pretty smooth. I did not have to worry about the details. They handled everything. Thank You National Debt Relief.

    Thanks for your vote!
    Verified purchase
    PriceStaff

    Reviewed Sept. 6, 2017

    The staff was professional and very helpful. I had to make a few changes during my experience and the staff went out of their way to meet my needs. The only part of the process that was less than desirable was the cost. The extra charges and fees almost equaled the amount of debt that was marked off the account. So, I ended up paying the amount to NDR and then paying taxes on the amount.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 6, 2017

    They were always professional and helpful when called and all questions were always answered quickly. As far as the debt negotiations did a great job. Had issues with one of my accounts of numerous phone calls and handled it with ease. I Thank you for all you did for me.

    Thanks for your vote!
    Verified purchase
    Price

    Reviewed Sept. 6, 2017

    NDR is very expensive; sky high service fee. We all try hard to build trust fund. Yet, the biggest main priority is to ensure that the 25% fee is accounted for first before credit resolution. They could at least pro rate the settlement fee instead of taking the lump chunk whenever there is $ in the trust fund. I have two accounts settled; however I was very disappointed with one of the settled @ 74% and the other was more like a payment plan with no cost saving. For this particular reason, I have pull four accounts from the program and went with another organization.

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed Sept. 6, 2017

    They have done what they told me they would do. Only complaint I have had is the constant calling during the day when there is a settlement. Can't always answer my cell phone. I have asked them several times to only email during the day but I guess they cannot.

    Thanks for your vote!
    Verified purchase

    Reviewed Sept. 6, 2017

    So far, so good, but it's only been 4 months, ($1536) I have done what was expected of me and forwarded all of my Collection/Past Due notices to them. And have kept in touch by way of E-mail. It may be too early to give a full evaluation as of yet. Nevertheless I am happy with their service thus far. Went from $900 to $512 a month, with a 3 year, 9 month plan to resolve my credit debt.

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed Sept. 6, 2017

    Very well informed and made sure I understood how the process would take place. Everyone I spoke to was very professional and knowledgeable. I can't wait to write a huge glowing review after I become debt free! I was made to feel comfortable and at ease. Starting with the first agent, Gilbert ** when I reached out to NDR. He was very thorough and made sure I understood how NDR works before I made the decision to sign up. The other two agents were equally helpful and informative. The staff at NDR is doing a great job hiring professional people.

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed Sept. 6, 2017

    Great experience working with Rib! He was thorough and very attentive to our needs. He made the process easier and less stressful than having to deal with the creditors directly. National Debt Relief was highly recommended to me by a few people and all of the reviews online were five stars.

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed Sept. 6, 2017

    So far, since I've signed my paperwork, I haven't heard anything about how my accounts are doing. I have letters and phone calls from creditors every single day. I wish someone would call me to tell me what's going on with my accounts. Where is my money going??

    Thanks for your vote!
    Verified purchase

    Reviewed Sept. 6, 2017

    DON'T get wrapped up with this!!! We ended up paying just as much as we would have if we just paid off the debt. We received a notice from the IRS that we owed $5000 in taxes from this program that we were not warned about!! We also were not told how the monthly payments are not made on the debt. Huge mistake!

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 6, 2017

    I had a great experience with everyone I spoke to. Very friendly very patient. I would high recommend National Relief to my friends, family and colleagues. I am very confident that National Debt Relief will help me with all of my debt issues and concerns. I feel I am in great hands with National Debt Relief. Thank you.

    Thanks for your vote!
    Verified purchase
    ProcessTransparency

    Reviewed Sept. 6, 2017

    National Debt Relief was very helpful. They walked me through the entire process in a very friendly manner. I would highly recommend them. They have helped me to recover financially. Once you have agreed to the terms they handle everything for you.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Sept. 6, 2017

    The staff at National Debt Relief were so helpful and informative in approving my program and setting up my account. Very pleased thus far. This has been a tremendous relief to me. I was very worried about paying my bills. I recommend them to anyone having debt problems.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 6, 2017

    My agent was up to mark and elaborated on all questions asked. He had utmost patience while we were on call and full on knowledge of all policies. He also gave me suggestions on how to be debt free soon.

    Thanks for your vote!
    Verified purchase
    Nadirah increased rating by 2 stars.
    Customer Service
    After a positive interaction with National Debt Relief, Nadirah increased their star rating on Jan. 19, 2018.

    Updated review: Jan. 19, 2018

    I am quite happy that one of my debts have been resolved, sooner than I expected. I am looking forward to my continued partnership with National Debt Relief in my journey to no longer being overpowered by debt. National Debt Relief have been professional in their approach to providing me with assistance. I would recommend them to someone else.

    Original Review: Sept. 6, 2017

    I am new to NDR. So far, my experience has been satisfactory. They have been patient with my slow response to requested information. It was hard to see how I could do without my cards. However, I am beginning to see the light.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Sept. 6, 2017

    I can't thank you enough for everything y'all have done for me. Your team and company are great and go far and beyond to help those who need to get out of debt. The effort your company puts in to make their clients happy is second to none. Again thank you for everything.

    Thanks for your vote!
    Verified purchase
    PriceStaff

    Reviewed Sept. 6, 2017

    They are very professional. Michael ** is the person who help me with all processes. It was the best decision. National Debt Relief helps me believe in my better future. After so many months of stress to pay my credit cards where I pay only the interest They help me and now I have only one payment. Thank you!!!

    Thanks for your vote!
    Verified purchase
    StaffTransparency

    Reviewed Sept. 6, 2017

    I loved working with National Debt Relief, the staff/counselors were great. They really helped me through a difficult time and after three years, my credit is back up in the high "good" category. Everything is explained in detail and the counselors made sure I understood everything before signing up. I would definitely recommend.

    Thanks for your vote!
    Verified purchase
    Transparency

    Reviewed Sept. 6, 2017

    The lack of contact since signing the contract is really disappointing. I have not gotten any updates from a person about the status of my account. This is not what I expected given I was treated so well when I was signing on. I hope this changes.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcessTransparency

    Reviewed Sept. 6, 2017

    When I joined the program, I was $70,000 in debt and struggling to keep it all afloat. Today I am debt free and it was settled for around $32,000 (not including NDR's fees). The person who walked me through the program was really great and I wish I could have stayed in contact with them. However you don't keep one counselor throughout the entire experience. When you call in, you will get a customer service rep (some are better than others). My credit score took a major hit but now has rebounded to the mid 700s. The length of my program was about 4 years which required a true commitment. Overall the experience was a positive one and I would recommend to anyone who finds themselves in need like I was.

    Thanks for your vote!
    Verified purchase

    Reviewed Sept. 6, 2017

    I'm still keeping my faith in NDR. I'm waiting for NDR to start helping with my bills. I started paying back in July, it is now September and I haven't received anything about any account. I would gladly change my rating once I start having a "Experience ".

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Sept. 6, 2017

    They do what they say they will, no unexpected events so far... I have been with them for about a year and they have relieved me of a lot of burden from my shoulders and have helped me restart my life.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed Sept. 6, 2017

    I am thankful for National Debt Relief settling my credit card debt. They got a settlement fast and they were able to clear that debt as soon as they could. They are definitely a lot of helping when I contact them whether it's a phone call or a email. I am concerned because I see no action taken for my biggest debt and it's making me question whether to stay enrolled or not. I get many mail from Ford Credit and it doesn't seem like there's anything being done. That is a little feedback from my experience, thank you National Debt Relief!

    Thanks for your vote!
    Verified purchase

    Reviewed Sept. 6, 2017

    It was so easy getting set up with services and it has been a laid back process! I haven't gotten to the point that they are negotiating with creditors but they gave me all of the appropriate information to switch my contact information so I wouldn't be "hounded" by my creditors.

    Thanks for your vote!
    Verified purchase

    Reviewed Sept. 6, 2017

    Paid off all our credit cards & paid back about 50% of what was owed. It gave us poor credit rating, but our credit would have been just as bad if not worse! The monthly pay back rates was easy to handle.

    Thanks for your vote!
    Verified purchase
    Transparency

    Reviewed Sept. 6, 2017

    Given my current income, I knew that it would take a long time to clear out my debt, so it was a blessing to see that NDR was able to negotiate substantial settlements with my debtors. The only reason I canceled my policy was due to a decrease in income which made debt consolidation impossible and bankruptcy necessary. But, if I ever needed this type of help again, I would definitely turn to NDR.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 6, 2017

    Anytime I've had a question about anything I've received a very quick response. Everyone has been so nice and helpful. I'm very thankful for the help of National Debt Relief. They have made a way for us to become debt free in a reasonable amount of time. I would recommend National Debt Relief to anyone needing help with their debts.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Sept. 6, 2017

    When we started this program we were at the end of our rope! We called hoping for a real solution to our debt problem. So far we have been pleased with the services we have received. Their hard work with these creditors has helped us have peace of mind. Thank you!

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 6, 2017

    I highly encourage anyone who is in debt to work through National Debt Relief. They have taken SO MUCH pressure off of me. :-) My life is so much better knowing that I will be debt in about a year. The phone calls have stopped. I can keep track of my accounts and how they are being paid off. And the staff keeps in touch while they advocate for me.

    Thanks for your vote!
    Verified purchase

    Reviewed Sept. 6, 2017

    I was not sure about your program when I signed up, but since then I have recommended the program to several friends. Thanks so much for all you do! And keep up the great work helping us all get out from under the credit card companies spell.

    Thanks for your vote!
    Verified purchase
    Customer ServiceTransparency

    Reviewed Sept. 6, 2017

    So far so good. Have only started with the program a couple months ago. Paperwork is easy and they walk you through every step. It's easy to have your payment plan changed by just a phone call. They are great with communication.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 6, 2017

    So far so good! Debt going down. I am About half way through program. Everyone I have talked with has been very helpful and polite. I would definitely recommend them to anyone who is struggling with debt. They have been able to answer all of my questions and have worked hard to get my accounts settled. I have been very pleased with the service I have received so far.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Sept. 6, 2017

    I have not felt so stress-free in decades and they have helped me tremendously. I started a few months ago and now I'm trying to get back on my feet and I am extremely lucky to have found National Debt Relief along the way. I would definitely recommend it.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 6, 2017

    Been with them over a year. Every dealing with customer service has been excellent. So far, I don't think it could have gone any smoother. Ramzy has been the selling point for us. Any questions we refer to him and he is always the most professional. Your service is much appreciated.

    Thanks for your vote!
    Verified purchase

    Reviewed Sept. 6, 2017

    National Debt Relief is doing well with all my accounts and with contacting the company and helping me settle the accounts for less than the amount owed. I would only like for them to settle much faster and end the program quicker but I understand that's my own amount owed that determines the end date.

    Thanks for your vote!
    Verified purchase
    Price

    Reviewed Sept. 6, 2017

    Although the website and follow up is good, they do not tell you clearly that they charge a fee of 20% of any settlement offer. So if you owe $40k, and the settlement is for $20k, they will charge you $4000. If your credit bills total $40k, you will pay these guys 20% of 20k. Which is $4k. I felt this was a very high charge and canceled everything. They do not tell you that the credit company will send you a 1099 and that you will pay taxes on the credit charges waived. There is a better plan, cheaper by far, and that does not ruin your credit, at CCC.

    Thanks for your vote!
    Verified purchase
    PriceProcess

    Reviewed Sept. 6, 2017

    I originally signed up with NDR to find some help in managing my CC debt. Circumstances wouldn't provide that I continued on in the program. To my extreme dismay I wasn't able to receive any help, and due to the fees they charge I not only didn't settle any debt I obtained more on top of it. Seriously disappointed in this company.

    Thanks for your vote!
    Verified purchase
    StaffTransparency

    Reviewed Sept. 6, 2017

    Your staff are easy to talk to and they were respectful to my elderly mother... Especially Ms. **. She explained everything twice so that we understood what my mum had to sign. They didn't judge or make us feel like crap... And yes I would refer you to a friend.

    Thanks for your vote!
    Verified purchase

    Reviewed Sept. 6, 2017

    Been a client a little under a year and we've already started settling my debt. Such a refreshing feeling having someone back you up. I highly recommend National Debt Relief for anyone that is looking for a way to get some freedom back in their life!

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed Sept. 6, 2017

    I had a restructuring at work and made less money and fell behind on my credit cards. Called National Debt Relief, they asked me some questions said they could help me. Set me up a program, sent info to my email electronically signed. Payments were taken directly from my bank account bi-weekly. I chose the 15th and 30th, but if you ran into problems you call and they work with. Did everything they said in the time I was told. At the end you start with a clean slate. I would do it again but hopefully won't have to.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcess

    Reviewed Sept. 6, 2017

    NDR has been nothing but professional and courteous at all times. When I started they were very efficient at Client On Boarding and getting all the contracts and paperwork processed. They have been very timely and efficient in EFT the monthly payment from us. We had three credit cards that they took over the negotiations for and have completed one of these about six months ago... Since then we have heard nothing. Not sure why they haven't completed the process with the other two creditors. We would like to get these completed so the calls would stop. We would also like to know the end game of when the monthly charges will end.

    Thanks for your vote!
    Verified purchase
    StaffProcessTransparency

    Reviewed Sept. 6, 2017

    My counselor has been awesome. He explained everything in depth and always answered my questions. Everything they explained would happen has happened so I was prepared for it. I am just so relieved that I was able to do this program instead of claiming bankruptcy. Thanks a lot.

    Thanks for your vote!
    Verified purchase
    Process

    Reviewed Sept. 6, 2017

    This process takes too long. I haven't heard anything from them since I signed up. They take too long to contact your creditors to negotiate and settle debt. Seems like you are making payments to them and fees are being taken out each month but no work is being done. I'm not happy with this program thus far.

    Thanks for your vote!
    Verified purchase

    Reviewed Sept. 6, 2017

    I was able to get out of debt in 14 months. But I later had to use Lexington law because National Debt Relief was unable to resolve a debt which had been charged off but still needed to be paid off to get my credit report to be accurately reflected. Overall my experience with National Debt Relief was a good one and I achieved my goal fairly quickly. I would recommend them.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 6, 2017

    Everybody I have spoken with during my enrollment have been very helpful and friendly. Talking with everyone over a two day period was a pleasure. Answering all my questions to my satisfaction. They made me feel like I can see light at the end of the tunnel.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Sept. 6, 2017

    Still in the early stages of my debt relief program but everyone with the company has been more than helpful. They have put my mind at ease in the process of becoming debt free. I was scared to take charge of my financial freedom and my consuming debt situation but they are working hard to help me become debt free sooner than I could have ever imagined.

    Thanks for your vote!
    Verified purchase
    Marjorie increased rating by 1 star.
    Customer ServiceTransparency
    After a positive interaction with National Debt Relief, Marjorie increased their star rating on Oct. 5, 2017.

    Updated review: Oct. 5, 2017

    All confusion has been resolved. The fees were stated in my welcome book and I overlooked them. I would definitely recommend them to my friends. My only issue of not giving 5 stars is the fees are pretty steep but they get the job done.

    Original Review: Sept. 6, 2017

    Been with them for over 2 years. I don't understand the statements. It looks like more fees paid out than money towards bills. Don't know how close to finishing paying off bills. Wish there was better communication and explanations of statements.

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed Sept. 6, 2017

    During my application process I did have a good experience knowing how this consolidation of my debts is all about. One thing I want to know is how long will it takes to resolve the consolidation to go in effect. I'm still receiving mails/phone calls and emails from my creditors.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 6, 2017

    Management Team - They are very helpful and gave you concrete solution of your problem. Their customer service is superb and reliable. I am confident that National Debt Relief can help me solve my financial problems. I will be proud to recommend National Debt Relief to my friends for their debt problems.

    Thanks for your vote!
    Verified purchase
    Customer ServiceTransparency

    Reviewed Sept. 6, 2017

    Overall I have found NDR to be doing a great job. My problem lies in the settlement offers that are sent to me via my email account. The email offers state; "National Debt Relief has some exciting news for you. We have a settlement proposal for your review. National Debt Relief has received a verbal commitment from one of your creditors to settle one of your accounts. Below are the terms of the offer."

    Then there is a green box that says, "Click here to approve". What they don't explain to you is that a VERBAL COMMITMENT is not a done deal. That means that the creditor may reject it even if you accept it even though this is not indicated anywhere in the email. In my case I accept the offer only to find out, over two months later, that it had been rejected by the creditor. I discovered this when I received a second email about the same account with a different settlement offer. I contacted NDR and got quite the run around and several dropped phone calls.

    My biggest complaint about this whole process is that I was never once informed by NDR that my acceptance of the original offer had been refused. Then I received a third offer for the same account that was $1,000 higher than the previous two. So now I feel like I'm being penalized a $1,000 for NDR not doing proper follow up on my account.

    This prompted more phone conversations that finally led to a Supervisor who assured me that she would handle this personally and get back to me before the weekend. To help get this matter resolved, I granted permission to have the entire, originally proposed, settlement offer taken from my checking account and applied to my GCS settlement account. Since then I have heard nothing back from the Supervisor but have received another email Settlement Offer from a different creditor which I have accepted via email. I hope that this one goes through.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 6, 2017

    I just joined the program a couple of months ago, so I don't have much to report so far. Everyone that I have spoken with, have been very nice, professional and understanding. I am waiting for a call back from my agent - I have a few questions for him.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 6, 2017

    Customer service was very pleasant and helpful in assisting me with the forms as well as explaining the service I will be provided with. Cannot describe the feeling of relief I have knowing that I am taking care of my debt in a responsible way.

    Thanks for your vote!
    Verified purchase

    Reviewed Sept. 6, 2017

    National Debt Relief has resolved one of my debts to my satisfaction and I am currently waiting for them to resolve the rest. So far so good. I hope to be debt-free relatively soon. I am hoping to be able to pay them off early once they are all resolved.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Sept. 6, 2017

    Debt relief Agents are always willing to work with you on your case... Knowledgeable and willing to go extra mile to help. Easy payments monthly, can always pay more if able... Great way to get out of debt without bankruptcy and ruining your credit.

    Thanks for your vote!
    Verified purchase

    Reviewed Sept. 6, 2017

    National Debt Relief is helping me lower my credit debt but is doing nothing for my credit score. I believe that there should be a division to deal with the credit bureaus to truly assist with all aspects of debt relief.

    Thanks for your vote!
    Verified purchase
    StaffProcessTransparency

    Reviewed Sept. 6, 2017

    The people handling our case are friendly and very professional. Very willing to help and explain the entire process. All the appropriate paperwork was sent in a timely manner and the process began immediately. Very respectful of the situation and understanding.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Sept. 6, 2017

    NDR has been very informative and forward acting. We have reached settlement with a large number of our creditors and have saved thousands of dollars. It was a great decision to team with NDR to draw down our debt. I have had some difficulty accessing the website but I believe the problem is with my computer.

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed Sept. 6, 2017

    After numerous life events that were beyond my control, I found myself in a horrible financial crisis with no solution in sight. I reached out to numerous Debt Relief agencies and NDR provided a logical solution while maintaining empathy and understanding with regard to my situation. I completed the program and, to my amazement, was offered an unsecured consolidation loan that satisfied the remaining creditor obligations I had. FOLLOW THE PROGRAM and stay in touch with NDR and it will work. This is a service so there are obviously fees but I don't consider them unreasonable when looking back at what they did for me. Understand and accept that your credit score will be impacted while the program is getting in place and agreements start to be accepted. It will quickly recover when debts begin disappearing from your report. I continue to recommend this program to friends experiencing financial turmoil and need a solution to turn things around.

    Thanks for your vote!
    Verified purchase

    Reviewed Sept. 6, 2017

    Make sure when you decide to resolve your debt that you take advantage of the attorney representative! I was served with a court summons and was extremely scared. I contacted National Debt Relief and they immediately sent my summons to an attorney to represent me. All I needed to do was sign an agreement regarding the reduced payment on the case. Mailed the original signature to the plaintiff in the case and emailed a copy to debt relief and they resolved everything!!! I now have 2 of 5 accounts resolved! Thank you National Debt Relief!

    Thanks for your vote!
    Verified purchase
    StaffTransparency

    Reviewed Sept. 6, 2017

    So far I have had one account settled at half of what was owed. Still awaiting on more accounts to be settled. Representatives are clear in explaining everything to you. I will recommend it to anyone who is in debt.

    Thanks for your vote!
    Verified purchase

    Reviewed Sept. 6, 2017

    Good at accommodating different payment schedules to meet your needs. They work really well with helping you get out of debt. I like the company, because I feel they have my best interest at heart. They give you a step by step update if you need as well.

    Thanks for your vote!
    Verified purchase
    Customer ServicePriceProcess

    Reviewed Sept. 6, 2017

    We had went 30000.00 is debt and we had 22 accounts and I had knee surgery and we didn't know what we were going to do. Literally we were at the end of our rope. I began searching for answers and I came across this place called National Debt Relief and I called and they totally understood what we were going through with all these creditors constantly calling us wanting money.

    They negotiated with every one of our creditors and they have done an outstanding job on helping us get these bills paid off. Now it's not a free pass to get out of paying your bills but they offered a very affordable alternative to paying our creditors off without having 15 bills due at once. I highly recommend this program for anyone that has incurred a lot of debt. I can finally sleep at night. Thank You So Much for Helping Us!!!

    Thanks for your vote!
    Verified purchase
    Customer ServiceProcess

    Reviewed Sept. 6, 2017

    Four months into the program, I have not seen headway. Fully understand this is not a quick process before committing. Also, don't expect the Service Request process to answer your questions, I have asked specific questions in the Service Request only to be given a generic answer that doesn't remotely answer what I was inquiring about. I can only hope the process works.

    Thanks for your vote!
    Verified purchase

    Reviewed Sept. 6, 2017

    It's the best decision I made having National Debt Relief working hard to help me taking care of these debts. Not even two months in and I already got a settlement from one of my creditors and it's been drop to half.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 6, 2017

    The people were professional with great customer service. It is the knowledge that my debts are under some control that is keeping me going. It is the reality of getting the collector calls, now a very low credit rating and no credit cards/having to function on cash, along with continuing to find work that is very, very difficult. The low credit rating will now also affect my job prospects.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Sept. 6, 2017

    So far, they seem to be on top of everything, and keep me abreast of my account/situation. They keep in constant with me, almost daily, but immediately as situations arise. I would definitely recommend this service to friends and family. A very professional staff.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Sept. 6, 2017

    The personnel I worked with have been thorough and professional and kind. Great experience. Their understanding of the details of my situation was very helpful. Support and flexibility are also appreciated.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 6, 2017

    They always answer my questions with knowledge & helpfulness. They keep me informed on how the settlement are progressing. I am happy I choose them for my debt relief organization. I would recommend them to any friend. They do a great job. Great job!!

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed Sept. 6, 2017

    National Debt Relief has been awesome to work with! They don't judge you on your financial situations but willing to go the extra mile to help! They are quick to respond when you scan a document in or email them!! Thanks for all your help... It's greatly appreciated!

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Sept. 6, 2017

    When I initially signed up, the service was amazing. They were very direct and informative. I am now just waiting for the settlement process to finalize, so that I may rest easy at night, and know that National Debt Relief was successful!

    Thanks for your vote!
    Verified purchase

    Reviewed Sept. 6, 2017

    I just realized that this company is charging me 20% of the amount originally owed, not negotiated. Because of the way the fees work, I have 1 resolved debt in over a year of providing more than 1.5% of my income. I'm looking into other options.

    Thanks for your vote!
    Verified purchase
    Customer ServicePriceStaffTransparency

    Reviewed Sept. 6, 2017

    I just started with National Debt Relief In June, 2017. I am looking forward to Their help in resolving My debt. From the moment you called Them. I was pleased with Greg ** and His assistance. I had called the main number and got the questions I had answered. They are very professional, and courteous. No small question is a bother to them.

    Updated 09/06/2018: I just pulled off my progress and right now, 33% of my creditors are resolved and 28.5% of my debt is settled, and I owe $14,000. It'll be a year next month that I've been with them and my enrolled debt was $20,475.92. And so far, they resolved $5,850. They really put my mind at ease and help me with anything that I’m concerned about. The cost is great and it's a win-win for me. I can't wait until it's over and I have that much more a month because things got tighter since I started, but it's still great. I love National Debt Relief and I would recommend them to anybody that was in that position. I wish I wasn't but I am and so I'm working out all these and they did great. I would tell my friends to call and let them explain what they do just like they did with me and put their mind at ease that they can help them.

    Thanks for your vote!
    Verified purchase
    Customer ServiceProcess

    Reviewed Sept. 6, 2017

    I worked with National Debt Relief over roughly three and a half years to dig myself out of self-inflicted credit card debt. The process was very smooth, and when one of my creditors did something illegal, they took immediate action. The only thing I can say, is that I wish I had gone a different route, as I possibly could have avoided the years of rebuilding I am now facing. That being said, National Debt Relief did what it promised and was always there to answer questions. When I went through a rough patch, they were more than willing to rework the deals made with my creditors to put my payment schedule on hold. They have excellent customer service and I am grateful they were there in my time of need.

    Thanks for your vote!
    Verified purchase
    Price

    Reviewed Sept. 6, 2017

    I have been very impressed with NDR and their services to date. Aside from this past month where they have emailed several times asking for a written review (that you're currently reading), I have zero complaints and would recommend to anyone struggling to pay their bills due to excessive student debt. Personally, several of my loans have me paying 80 cents to every dollar toward interest alone, which creates an unsustainable financial situation with no end in sight, that is, without the support provided by NDR.

    Thanks for your vote!
    Verified purchase

    Reviewed Sept. 6, 2017

    This experience wasn't the best. I thought I was getting out of debt in 2 years and it turned into 4 being sold into a 3rd party agency. Once I realized the difference in time it was too late. I recommend just paying off debt monthly instead to get rid of debt quickly.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Sept. 6, 2017

    I am very satisfied with my experience with my debt relief. Everyone has been very knowledgeable and helpful in answering my questions. The plan was easy to follow and I was able to pay in advance so I could pay it off early. I would highly recommend it to my friends.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Sept. 6, 2017

    National Debt Relief has been a saving grace for me. They have been very kind to me. They never talked down to me. I was in a bad situation with debt. In a few months I will be debt free thanks to them. They really worked and negotiated for me. There was never a bad time or person to talk to. I would recommend them to anyone who is serious about getting out of debt. They helped me deal with my stress. Now I see light ahead of me again. Thanks to these wonderful people.

    Thanks for your vote!
    Verified purchase

    Reviewed Sept. 6, 2017

    Started this program in Feb 2017 and had my first credit card paid off within 3 months! Working for me so far! 2 and a half years to go and I will be debt free, including my 20,000 in student loans! They have contacted everyone coming after me for money within 24 hrs after I showed them the letters!

    Thanks for your vote!
    Verified purchase
    Transparency

    Reviewed Sept. 6, 2017

    NDR always stays up to date with real time info. on the status of your debt. Settled most of my debt within 6 months, and are still working tirelessly to settle the rest. The online document submittal makes submission of creditor harassment easy.

    Thanks for your vote!
    Verified purchase

    Reviewed Sept. 6, 2017

    Best decision made to relieve over 10K work in debt down to a monthly payment of $200!!! Would highly recommend them to anyone with debt and looking for relief fast! Nothing more I can say other than to give them a shot! Let them handle everything for you while you sit back and become debt free.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 6, 2017

    I contacted NDR in January 2016 to see if there was anything I could do about my situation and they were very friendly and professional. I hit a snag a couple months back and they worked with me to fix my issue. There is virtually no wait when I call and everyone I've spoken with has been knowledgeable and amazing. The best thing I could've done in the situation I was facing.

    Thanks for your vote!
    Verified purchase
    StaffProcessTransparency

    Reviewed Sept. 6, 2017

    Very helpful & explained thoroughly! Staff very friendly and ready to assist. I am very pleased with the program thus far. Hoping to resolve these debts with my creditors! The staff is ready to help, and I am extremely grateful for this service!

    Thanks for your vote!
    Verified purchase
    Price

    Reviewed Sept. 6, 2017

    National Debt Relief has been helping me settle my debt at a fraction of the cost. Before I was buried in late fees and over the top interest rates. Paying only the minimum payment, I was fighting an uphill battle. Now I make one low monthly payment and National Debt Relief is handling the rest.

    Thanks for your vote!
    Verified purchase

    Reviewed Sept. 6, 2017

    Thank you for helping to relieve my debt. You made it less complicated when negotiating with my debt collectors. You made a payment plan that was manageable doing a very painful. When dealing with my sick mother who was in a nursing home dealing with multiple issues.

    Thanks for your vote!
    Verified purchase
    Process

    Reviewed Sept. 6, 2017

    So far it's been great, but I am only 3 months into the program! So we will see! One credit card account has been helped so far! I'm just waiting for the next 6 months to actually see a change in my credit score! Only time will tell! Thank you and I'm looking forward to my credit score to go up!

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed Sept. 6, 2017

    I found myself in a situation with credit card debt that I thought I would never get out of. After my divorce I was left with years of credit card debt to handle by myself. I quickly discovered that only minimum payments had been made for years and years. I thought I would be headed for bankruptcy for sure. I made a call to National Debt Relief, and although it was scary at first, they settled my nearly $50,000 debt in about two years and my credit score is back on the rise. Thank you for all your help. I couldn't have done it without you.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Sept. 6, 2017

    I found the folks at National Debt Relief extremely understanding and helpful in resolving my debt issues. They followed up regularly, updating me on various accounts, consulted with me on structuring debt payments and were consistent in reviewing developments and/or changes with the status of enrolled accounts. I strongly recommend them for those who need this type of service.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Sept. 6, 2017

    Amazing Service. They're helping me to get my financial situation under control. I would recommend this service to anyone I know that's looking for debt relief assistance. They have been great help from the beginning. They're ready to provide any information and answers when I have a question.

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed Sept. 6, 2017

    I am happy with the program. We have paid off one of our accounts and we began in April 2017. Our program is 48 months but you are encouraged to make additional payments to lessen the payback period. I was upset with having to sign up for the program but the counselors were kind and encouraging not judgemental. I am happy there will be a light at the end of the tunnel.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 6, 2017

    National Debt Relief has been nothing but professional and helpful during the 3+ years we have been affiliated with them. Every time we have called them with a problem or question they have been very helpful and responsive. They provide a great service.

    Thanks for your vote!
    Verified purchase

    Reviewed Sept. 6, 2017

    National Debt Relief worked very well with me in getting my account under control and got me working to building my credit back. Without their help I would still be struggling with too many payments. Thank you very much. I would recommend them to anyone.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Sept. 6, 2017

    NDR people have help so much in terms of getting my debt resolve and I couldn't have ask for more. They been really helpful with every question I had and keeping in touch with what is going on with my debt.

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed Sept. 6, 2017

    Fast service and quick to resolve issues, we will be debt free in less than 2 years... Most of the leg work can be done on the phone or by computer with a scanner. That's pretty much all you need. I would recommend to anyone to just give them a call and see if they can help you!!

    Thanks for your vote!
    Verified purchase

    Reviewed Sept. 6, 2017

    I have been very happy with the service except I was just informed that 2 remaining debts out of 5 will not be addressed until I have contributed more money to my account which will be in May 2018. 21 months into my 32 month agreement. Should have been informed of this when I signed up.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Sept. 6, 2017

    I would definitely recommend your service to a friend! Service was very respectful, efficient and helpful. Both people that I had contact with were extremely polite, helpful, friendly and efficient. Thank you!

    Thanks for your vote!
    Verified purchase
    PriceProcess

    Reviewed Sept. 6, 2017

    Would recommend and actually did to at least 2 friends. I was very pleased to graduate from the program in a little over a year and for the amount of legal support I was provided when one of my creditors sued me. However, the only reason I was able to graduate so quickly was because I took the Liberty Lending Loan offer to pay off my credit balances. I regret doing that as the interest rate for this loan is predatory.

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed Sept. 6, 2017

    Since I came on board with NDR I am able to sleep very well at night! There's no better feeling than peace of mind! No more calls from people I've given too much money to already! NDR has educated Me to know that the Creditors will make a settlement eventually! Minus lining Their Pockets! I recommend this Company to any American that is stressed over Debt!

    Thanks for your vote!
    Verified purchase
    StaffTransparency

    Reviewed Sept. 6, 2017

    NDR is very well organized compared to others. Very polite and explained in detail who they are and what they are going to do. Overall NDR is an outstanding organization. I recommended NDR to some of my friends that were having difficulty with their bills etc...

    Thanks for your vote!
    Verified purchase
    ProcessTransparency

    Reviewed Sept. 6, 2017

    Geetu was awesome! She explained everything, made me comfortable with the process and I believe her when she says she will help me through this process. The paperwork was clear, she gave me her contact information for any questions, and I feel very good about this process.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcess

    Reviewed Sept. 6, 2017

    Welcome call - Easy to understand. Very helpful. Everyone in this process from start to finish has been kind, caring and knowledgeable. This is a very stressful and often embarrassing process for people and it truly means a lot to have someone on the other end of the phone making the process easier.

    Thanks for your vote!
    Verified purchase

    Reviewed Sept. 6, 2017

    I had no idea what to expect when I signed up. But as soon as I did, the weight was lifted. I know now that there is hope. My credit score has suffered a little but that WAS to be expected. Within 3 months, one of the 5 accounts I have got resolved and the others are not far behind. Thank you. Thank you!!!

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 6, 2017

    Our experience was a wonderful one. It was very informative, and very helpful. The customer service people we encountered were very professional. Thank you for helping us! It is a great relief! We were so worried out our debt, and we couldn't see the light at the end of our tunnel. Now we can!

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 6, 2017

    National Debt Relief has been very helpful in my current situation. They are very friendly and understanding. They were able to give me a quick response as to whether or not they could help in any way. They have encouraging words. Thank you so much!

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed Sept. 6, 2017

    They do a great job at settling the debts. However, the information their reps provide is inconsistent and limited. You never hear the same answer twice. Additionally they are poor at providing updates when things do not go perfect. I highly recommend them to settle your debts but you better have patience for their process, it can get complicated at times.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 6, 2017

    My husband has health issues and the money wasn't coming in like it was, so I knew I needed to do something. National Debt Relief team has been very helpful and great. They were able to answer any question I had. They reached out to me at least once or twice a week to let me know about settlement offers and double check with me. They were very courteous and were concerned about our well-being. NDR has been prompt and on top of things. Working with them has been a relief. I had my first settlement offer within a couple of weeks when everything started. So far, I've been very satisfied and I would recommend them to anybody else that's interested in doing debt settlement.

    Thanks for your vote!
    Verified purchase
    StaffProcessTransparency

    Reviewed Sept. 6, 2017

    I have just started the program and so far everyone I have had contact with has been absolutely wonderful and extremely helpful and informative. They have explained everything in detail and make sure that I understand everything. I am definitely happy that I made this step into my debt free life.

    Thanks for your vote!
    Verified purchase
    StaffTransparency

    Reviewed Sept. 6, 2017

    Service representative she (Tajia ** ) was so helpful and understanding. Easy to explain my situation to her. And she is friendly but professional. Any questions I ask she perfectly answered and explain. Easy to understand. Most likely your company's service are very nice.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcess

    Reviewed Sept. 6, 2017

    Eric was easy to work with and very detailed about the process. Great service. I was a bit hesitant at first but the BBB rating put me at ease. Glad I decided to make the call and start my road to financial recovery.

    Thanks for your vote!
    Verified purchase

    Reviewed Sept. 6, 2017

    It is such an amazing feeling to be able to get out of debt. The company is fantastic. On pace with getting our debts paid. I don't even have to think about what I owe. I will definitely tell my friends that need help to contact you.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 6, 2017

    Kimberly was really wonderful. Not only did she know her stuff, she also empathized with my situation and answered all of my questions. The woman in my welcome call was also very nice and helpful. I really appreciate their help in getting everything set up.

    Thanks for your vote!
    Verified purchase
    Transparency

    Reviewed Sept. 6, 2017

    Very pleased with explanations and helpfulness during our enrollment. Looking forward to being debt free shortly and having more freedom to save money. This was very hard to do with our hardship. We were reluctant to do this but hearing commercials on Sirius radio and talking with your staff, put us at ease. Thank you so much.

    Thanks for your vote!
    Verified purchase
    Customer ServiceProcessTransparency

    Reviewed Sept. 6, 2017

    Everything about how the program worked and what could be done to help me was made very clear, and very easy. I literally felt like a huge weight lifted off my shoulders as I was going through my initial phone call to do my application.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Sept. 6, 2017

    I was treated with respect, dignity, understanding and a little humor. It made for a great experience and I appreciated it! It is easy to navigate the site and all my questions were answered. I appreciate this as my resource for getting out of debt!

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed Sept. 6, 2017

    I just started so I can't speak to full results, but they've been very helpful and I understand what I will be doing. The associates were very helpful and I was able to speak to them whenever I needed to. I'd recommend the first part of the process to anyone.

    Thanks for your vote!
    Verified purchase
    StaffProcessTransparency

    Reviewed Sept. 6, 2017

    The representatives I spoke with explained things completely and answered all questions I had. Both gentlemen were knowledgeable and up front with all that the program entails. I appreciate the expertise that your company can give me. I am looking forward to working with you.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Sept. 6, 2017

    I have 100% faith in them that they can & will take care of all of the debt problems I have. They are working on them for me still at this time. I know it takes time but knowing a great team of professionals are working on them does give me some peace of mind. They are the best, thanks National Debt Relief.

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed Sept. 6, 2017

    My experience today with NDR was exceptional. All of my questions were answered and the representative was very knowledgeable about the program and what I needed to have done to participate in the NDR program. At this time I am very satisfied.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcess

    Reviewed Sept. 6, 2017

    The volume of detail initially was overwhelming, but Jon ** took the time to go over the most important. The process was very well done, with the speed and sequence of emails, the highlighting, downloading, signing process was very efficient. Have not yet done the set-up for the account. The wrap-up was done by Michael (?), and he was disappointing. He read the appropriate content very fast in a monotone. I had to interrupt him to understand what we were trying to accomplish. This was a low point in an otherwise smart, efficient, personable sign-up process.

    Thanks for your vote!
    Loading more reviews...

    National Debt Relief Company Information

    Social media:
    Company Name:
    National Debt Relief
    Company Type:
    Private
    Year Founded:
    2009
    Address:
    180 Maiden Lane, 30th Floor
    City:
    New York
    State/Province:
    NY
    Postal Code:
    10038
    Country:
    United States
    Website:
    www.nationaldebtrelief.com

    Media

    VIDEOS & IMAGES