National Debt Relief Reviews
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About National Debt Relief
National Debt Relief is a debt settlement company based in New York. It works on behalf of clients to negotiate lower payoff amounts with creditors, helping people resolve unsecured debt. Most debt settlement plans are completed in 24 to 48 months, and it claims that those who finish the program typically save about 20% after paying the company’s fees, which costs up to 25% of the total enrolled debt. National Debt Relief is available in 45 states and Washington, D.C.
Visit www.nationaldebtrelief.com- Free consultation with debt coach
- Free debt relief quote
- Several accreditations
- Easy enrollment process
- Fees can reduce overall savings
- Not available in all states
National Debt Relief Reviews
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Our review standards
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Reviewed May 7, 2018
I appreciate the sense of security I get from letting them take over the negotiating of my debts and having one account everyone is paid out of. Being able to access all my information and payments is very reassuring. I would recommend this company to friends and family who need their assistance.
Reviewed May 7, 2018
Very prompt, courteous, accommodating service so far. Great interaction with a knowledgeable team so far. Took the time to ensure it was the right program for me and that I was ready and very clear on expectations. Look forward to the opportunity to work with them and become debt free.
Reviewed May 7, 2018
I signed up with Elliot and he was wonderful in answering all my question and concerns. He was very positive and helped me through the process. I hope everything else is as great and I can have everything paid off in a timely manner. Thank you.
Reviewed May 7, 2018
They are very nice and helpful, they give you every detail you need in order to succeed in the program while being transparent. It is excellent and I am excited to work on fixing my debt with such a great team of people.
Reviewed May 7, 2018
I am so happy that I went with this service. They did an outstanding job resolving my debt. Stick with the program and they will resolve your issues in no time. Very friendly customer service and great company. You will be very happy that you signed up with them.
Reviewed May 7, 2018
My experience with Armani ** and the Welcome Call representative were exceptional. In my time of need, talking to both of these individuals helped relieve my anxiety and provided relief. I would definitely recommend National Debt Relief and especially Armani ** and the welcome call representative. The service received was outstanding.
Reviewed May 7, 2018
The person who assisted me was thorough but was going by info so fast. I had to stop her a few times to ask questions because she will be explaining the next area without asking if I had any questions. Every area of the enrollment, the rep should stop and ask "Do you have any questions". We were already on a new topic when my question was on the previous topic. All in all it's a good experience.
Reviewed May 7, 2018
Thus far - I felt that I was provided good customer service that was efficient, clear and patient. I did not feel that details were vague and the communication was at a pace that was easily understandable. More importantly, the representatives ensured you understood each step and legalities to avoid confusion.
Reviewed May 7, 2018
They have been so helpful during this hard time, trying to get life back on track! Max was very informative and patient during all of my questions! Glad to be working with NDR, and to be working toward a better financial standing!
Reviewed May 7, 2018
Excellent service from all Representative involved. My experience can be described as accurate service, professional, dedication and acknowledging that I was unaware of the process the representative took time out to explain any question that I asked. I would and will recommend this program to everyone. Thank you for a stress free process Matthew.
Reviewed May 7, 2018
Very reliable sources and everything went smoothly. Dealing with the creditors never been this easy. They explain everything word by word. They will make sure you are being well taken care of. Would be very glad to share this with my family and friends that are struggling with their debts.
Reviewed May 7, 2018
So far, I would definitely recommend to a friend. I was in a family hardship and National Debt Relief help in my stressful situation. The operators were fast and responded to every question I had. There is paper prove to everything that is being done to relieve me from my debt. Thank you for helping. This is the best solution I found instead of filing for bankruptcy.
Reviewed May 7, 2018
Very friendly and took time to explain things. Looking forward to getting rid of my debt. It will be nice not to have a large amount of money owed to credit card companies. Wish I never applied for credit cards right out of high school.
Reviewed May 7, 2018
NDR has been extremely transparent and friendly during this process. They've resolved 2 of my debt already. I'm glad I made the decision to contact them because it's taken years off of my debt already. The 2 debt resolve at less than 50% of the original debt.
Reviewed May 7, 2018
Krystle and Nicole ** were awesome with helping me get set up!! THANK YOU LADIES!!! I am so relieved about taking this step. I was very nervous at first because I didn't want to get scammed, but you all gave me so much clarity and understanding with everything. Thank you a million.
Reviewed May 7, 2018
The experience with National Debt management has been very educational, informative, professional and easily understood. The representatives are apparently experienced and thorough. I would readily recommend this program to my own mother, if she needed!! Thanks to all involved to date!! I truly feel relief and secure in my choice.
Reviewed May 7, 2018
National provided great service, the staff addressed all my concerns and answered all my questions while trying to comfort me with a difficult decision in a trying time in my life. Their knowledge and understanding greatly assisted in my decision making.
Reviewed May 7, 2018
This has been a positive experience. National Debt Relief took us from drowning in debt to looking forward to a financially secure future. We are so happy we took the step by calling National Debt Relief. The weight has been lifted from our shoulders.
Reviewed May 7, 2018
After speaking with two representatives of NDR, I have utmost confidence that my accounts will be handled responsibly and with the best possible outcome. I highly recommend this company for their professionalism and quality of service. What an exciting prospect to be out of debt in just about 2 1/2 years!
Reviewed May 7, 2018
All of the customer service representatives I have worked with in this process so far has been super helpful, informative, and friendly. It is nice to know I have a team of people working with me as I move forward with debt consolidation. I am looking forward to partnering with National Debt Relief.
Reviewed May 7, 2018
Was very informative and helpful. Stayed on the phone with me while I set up my online account and answered questions and concerns I had. Walked me through the process of what was to happen and what I needed to know and do.
Reviewed May 7, 2018
My experience was so great that my consultant was able to re-do some of the monthly fees in order for me to achieve the amount needed to resolve the debt. This was an incredible experience as I try to move towards a debt free life!
Reviewed May 7, 2018
Facing several financial hardships over the past few years, I found myself in need of assistance to get out from under the burden and stress of trying to get ahead. From the moment I began the process of investigating if National Debt Relief could be a solution for me, I was pleased with the information, communication and services provided. My debt counselor, Charles **, was extremely patient with my questions and kind and thoughtful in his responses. He helped ease my concerns and put my negative situation in a positive light. Given my discouragement at working so very hard with no relief in sight, this encouragement was very welcome! I am looking forward to seeing the results from this program! Thanks, National Debt Relief!
Reviewed May 7, 2018
I recently signed up with National Debt Relief to help me resolve my debt. So far, they have been amazing to work with and it's been a relief that I can get some help negotiating with the credit card companies.
Reviewed May 7, 2018
Everyone I have talked to here has been respectful and didn't make me feel like trash for having issues paying my bills. They have also got several companies to accept a settlement payoff at a much lower price including creditors that weren't willing to before. I would recommend this company to anyone needing help paying off debt.
Reviewed May 7, 2018
They were very professional from the start. Even when I was unsure if I wanted to start the program, they didn't push me like salesman. I am truly hoping to be debt free within the next 3 years. At this point I would recommend them to anyone.
Reviewed May 7, 2018
The employee who helped me was extremely friendly. He was knowledgeable and professional. He seemed to actually care instead of being in a rush to hang up like most other companies. Every time I call or get a call everyone has excellent customer service skills.
Reviewed May 7, 2018
I'm glad we finally made the decision to get some help with our credit card debts. Everything started to get very overwhelming with telephone calls from creditors. Making that decision to take the first step to get some help worked out. Receiving a call from Kar ** was the beginning of taking that step for help. He was very knowledgeable and kind. His explanation on how debt relief works was thorough. He helped us through the application process explaining each step and before you know it, we were accepted. Thank you.
Reviewed May 6, 2018
I had about $10,000 in debt and I was unable to meet all of the minimum payments. I didn’t wanna claim bankruptcy and I couldn’t get a consolidation loan because of my credit. My husband used to make more money and then I had another baby and I was out of work for a while. It was just becoming completely overwhelming and I didn’t wanna just ignore my debt. A lady from National Debt Relief didn’t give up on me. She was the one I initially spoke with and set the whole thing up. She really kept calling me back and was really nice to me. She formed the relationship with me at that time. And I chose them because they were user-friendly.
But I had a problem with their website. I tried to upload some documents and it didn’t work. I sent the email and then I got an email back and the documents didn’t go through. So I spoke with one of their associates a couple of days later and they gave me an email address that I can attach copies of the statements to. I'm halfway through the program and if I do end up adding my student loan I'm sure to extend it a while. I just can't afford my payment to go up a ton at all but also in the same sense it would be a great relief if I could.
I have to pay my debt and they are doing a lot of work for me. I have reached to my creditors before and I'm like, “Can you lower my interest rate?” They were like, “No, no, no,” but National Debt have some kind of magical relationship where the creditor will speak with them. It's easier for me to do this program than to talk with each one of my creditors. I'm grateful for it. It's decent and everyone I speak with is nice. There's only been one kid who sounded a little like he was having a bad day. But he wasn’t rude or anything. He just sounded extremely disinterested. But it's no big deal. I would recommend National Debt to other people or to a friend that was in the same boat as me. A lot of my debts are coming to a debt settlement and I think that for the service that they offer the price they collect is really fair.
Reviewed May 6, 2018
Contacted National Debt Relief and Veronica ** immediately responded to my help request. She was very informative, supportive, patience and most of all understanding that sometimes situations are not under control and we needed help... for that we thank her!!!!! Sincerely and most Grateful to her and National.
Reviewed May 6, 2018
Everyone I spoke to at National Debt Relief was courteous and helpful. All of my questions were answered completely, and the program was explained thoroughly before I made the decision to sign up. No pressure was exerted at any time.
Reviewed May 6, 2018
Everyone from the first call had been courteous and amiable making it a positive experience throughout the process. Each person was informative along the way and clarified well when asked questions. I appreciate the thoroughness in which Parker explained everything, such as how it all works, my payment plan, the documents, and next steps for myself. Receiving documents electronically was convenient, and I also appreciate the posted notes formatted on them that were a helpful guide for me. I have a very manageable payment plan, and I'm looking forward to being debt free. Wonderful team! Thank you very much!
Reviewed May 6, 2018
I have been working with NDR for 4.5 months now and already resolved 1 of my 3 outstanding debts enrolled in the program. I am very pleased with the way this is headed. Customer Service has always been there to answer my questions and provide support.
Reviewed May 6, 2018
Received a call on closing a creditor account. The young lady I spoke to was very informative and she answered of my many questions. Was also very polite. She explained the process and I was told copies of offer would be sent to me through email. Thanks again for such a wonderful experience. I feel better that you guys are handling my accounts!!!
Reviewed May 6, 2018
I would very highly recommend this company for Debt Consolidation! They have been an answer to Prayer for me & my husband!!! Christopher **, our representative, is very nice, caring, informative, professional, and thorough. This company is rated number one by ConsumerAffairs. We can't wait to get started and pay our debts off with their help!!
Reviewed May 6, 2018
I found the experience easy to do even though a little embarrassed. The knowledge to the team that I worked with helped a great deal to make the process of getting out of debt easier than I had realized it would be. I will certainly recommend this company to friends.
Reviewed May 5, 2018
I didn't know how I would ever catch up on past bills. Wasn't sure who to go to. Older and couldn't do bankruptcy. They did what they promised paying my debts at a lower amount. In the end no more calls from creditors. So many thanks for the help anytime I needed when I called and explained everything.
Reviewed May 5, 2018
Very accurate when they had told me that normally it take 4-6 months to get my first debt resolved and it happened at the 4 month mark. They cleared up my first account at approximately 30% of the original debt.
Reviewed May 5, 2018
All personnel were very professional, courteous and didn't mind answering any of our questions. Being of our age, we felt very reluctant to pursue this avenue, but once it was all explained to us we realized this would be the way to go. So far, So good!
Reviewed May 5, 2018
Good experience. A lot of knowledge to try and retain in one phone call. Hard to remember it all. Questions I asked were not answered to my satisfaction. I have to check the welcome report for answers. Olivia ** was great. It was the welcome call.
Reviewed May 5, 2018
Jason and the welcome call lady were both knowledgeable, courteous and very pleasant. Jason was terrific in viewing all in the information with me and asking me if I had questions etc. I never felt like was rushing me. He made me feel very comfortable in a rather unpleasant situation.
Reviewed May 5, 2018
So far I have received great customer service and have had great understanding on what is going on, I am very happy that I chose this before Bankruptcy. Customer service has been excellent and it is great to have someone treat you like a human and not like you are just a terrible person being in debt.
Reviewed May 5, 2018
I have been extremely pleased with the service. All of my questions have been answered in a timely manner. The program seems to be moving forward and a representative keeps me informed. I would certainly recommend this debt relief program.
Reviewed May 5, 2018
The ones that helped me are absolutely amazing! I’ve already recommended my friends. I’m very pleased! The representatives made the process very easy for me to understand. I even got the first initial call 3 minutes after I placed my inquiry. Thank you!
Reviewed May 5, 2018
The sign up was a little difficult. My wife’s account was added and she decided to remove which could have been handled better but was eventually resolved. The representatives weren’t all on the same page which was frustrating. The welcome process was confusing.
Reviewed May 5, 2018
I have been pleased with every aspect of my experience with NDR. I am 82 years old and blind in my left eye. I appreciate the patience which Sue ** displayed when explaining all of the intricacies of the debt program and answering all of my questions.
Reviewed May 5, 2018
Every one I spoke with was very respectful. They were also completely understanding of my situation. I was not rushed. I was very upset and they calmed me down. I was explained every thing and told not to hesitate to call if I had any questions. I am sure I will.
Reviewed May 5, 2018
I'm really just getting started. The two people I have contact with were very helpful and made me feel that this was the right thing to do. So as I continue to work with you I'm sure my experience will stay the same.
Reviewed May 5, 2018
We were very happy with both Lia and Nicole. They were both very helpful and knowledgeable. We would definitely recommend the program to our friends. I know if I have any questions I can count on them to be answered.
Reviewed May 5, 2018
Since signing up with National Debt Relief I have been able to relax more. So far one debt has been settled and I look forward to the time when I will be completely debt free. Living on a fixed income has been difficult but National Debt Relief has helped me to feel more financially secure.
Reviewed May 5, 2018
When my family’s debt became too much, we reached out to NDR. All of our questions were answered in detail and explained things thoroughly. All the information was provided upfront and we feel so much better having a plan in place. Everyone we interacted with was incredibly nice and helpful.
Reviewed May 5, 2018
So far, this relief program is working for me in the way that I hoped it would, and in the way it was discussed with me from the beginning. I just had my 1st settlement negotiation confirmed, and it brought the balance to this creditor from $3,850 down to $1540! It is going to be paid in full in 3 monthly installments. I am very thankful for this solution.
Reviewed May 5, 2018
When I spoke with the welcome center personnel, I was treated with kindness and respect. I really appreciated the step by step conversion and signing. I felt very secure and with a feeling of well understanding on the subject under review. I was left with all my questions answered. Overall it was a very pleasant experience.
Reviewed May 5, 2018
I found every person I spoke with was pleasant and informative. They were willing to answer any questions and helpful. I'm glad I can call with any questions. I'm hopeful to become financially secure. I am confident that you will help in any way you can.
Reviewed May 5, 2018
My experience with NDR has been very professional and reassuring. Facing going to court and having NDR stepping in and walking us through the process was very stressful but NDR helped us through it. Getting an agreement prior to going to court took a lot of stress and concern off of mind. Thank You!!!
Reviewed May 5, 2018
Brian (I believe that's how you spell his name O.o) has such great customer service. But now about the company. I was a little wary going into this. First time. But Brian made it SO easy. Great personality and made everything so simple. Made everything very easy to understand. And after going through everything. I'm glad I made the decision to go through with it. A lot of stress has been lifted from my shoulders.
Reviewed May 5, 2018
I would like to thank the representatives for doing a great job in explaining the whole process of the program. He was very patient with me and very helpful. They make sure you do understand and they gladly explain it over if you don't understand.
Reviewed May 5, 2018
They provided Me with great service, information, they walked me through the process. I will definitely recommend National Debt Relief for those who are experiencing financial hardship. It gives me great peace of mind to know that an organization like this exists to help people like me.
Reviewed May 5, 2018
My experience with everyone I spoke to was positive. They understood my problems with the debt I had and were very professional about explaining the program. I'm very happy, relieved and satisfied with the valuable service I received from the whole staff and with the program!!!
Reviewed May 4, 2018
Ivory ** was very helpful and patient. She explained to me every detailed of the program and it was explained clearly. Ivory also helped me walk thru the process of this program that I can have a picture how the program works.
Reviewed May 4, 2018
Although the process was a bit lengthy, it was for a purpose. National Debt Relief was very thorough. The representatives I worked with, Christal ** and Edwin ** were the most professional. They instantaneously knew my care was in their hands. If all the staff at National Debt Relief resembles the customer service they have provided, it's no wonder why National Debt Relief is #1 in the country. Looking forward to get out of debt with you guys on my side! Great Job Guys!
Reviewed May 4, 2018
Explain all steps of this process very well. Also, Guaranteed me that I’ll be out of debt within 48 months or less. I feel good about the program at this point. So, I’m willing to place my trust into NDR for the next 48 months.
Reviewed May 4, 2018
Consistent and firm and very clear on business. The contact is 24 hours so you can speak to someone if you are unsure and don't understand clearly on the program concerning your contract. The program will work with you. Thank you very much.
Reviewed May 4, 2018
They have been very thorough explaining the entire process and how it works. We are impressed. Claudia has been very helpful getting us set up, and is there to help any way she can. The welcome call went smooth to make sure we understand everything.
Reviewed May 4, 2018
Thank you and your awesome staff for walking me through this task. The service and professionalism is outstanding during the enrollment process. All my questions were answered with out hesitation. Meaning your staff is well traded and honestly care about how I feel. Thank you.
Reviewed May 4, 2018
The reps. were thorough and kept checking in to make sure I understood the process. They were professional, concise and courteous! They made a difficult process seem more bearable than I would have imagined! I was very pleased! I'm happy so far!!!
Reviewed May 4, 2018
I was very nervous to begin the program. All representatives have been very helpful and kind. They were thorough in explaining everything and gladly answered any questions that I had. It is my hopes that I am able to complete the program quickly.
Reviewed May 4, 2018
Thank you so much for reaching out to me. Both of your representatives were diligent, friendly, professional, and knowledgeable of their product. I was provided with all the information that I need to be successful with my program. Since I am going to have back surgery in the near future, this will help me tremendously so I will not have to worry about the amount of debt that I have. Again, thank you so much for providing this product.
Reviewed May 4, 2018
I'm very satisfied with the help I have received so far and I'm excited to start this journey with National Debt Relief. David ** was a big help to me when signing up and he calmed my nerves. He has been very helpful and I look forward to getting all of my debts settled with National Debt Relief.
Reviewed May 4, 2018
The agents that helped me and my husband through this process were very helpful and welcoming. They made us feel good about the decision to do fix our debt and to see our future debt free. They also made us feel very comfortable about the company and how it works. I would recommend this company to anyone that is having debt problems before they concern bankrupts.
Reviewed May 4, 2018
I felt like the other person on the phone knew me and I know that he had the best wishes for me get out debt and he understood what I was going through. That was one of the thing I like most. He make me understand everything and was very good. Thank you so much.
Reviewed May 4, 2018
This is the first time I've ever been in this type of situation. I recently suffered a stroke and am now living with my son who has taken on the responsibility of caring for me and my finances. With your (and his) help, I'm looking forward to becoming financially stable again. Please let me know of any other authority you need to allow him to act on my behalf.
Reviewed May 4, 2018
Both representatives were very helpful. They answered all my questions and were very knowledgeable. I was very nervous and at times felt like I was not going to qualify for the program but Jaymes would explain to me how the program would help me out and I should be calm. Overall I had a great experience and would definitely recommend National Debt Relief.
Reviewed May 4, 2018
Everyone I spoke with were very friendly and detailed. They were able to answer any and all questions. Made me feel very comfortable. Would definitely recommend to a friend. It was a very fast and easy process. Thanks again for all your help.
Reviewed May 4, 2018
I just enrolled in the program. I'm a little nervous, but both Chris ** and the welcome call answered all my questions and I feel more comfortable. This is a good option for me. I will see how the program works before I recommend to a friend, but I already feel a little less stressed.
Reviewed May 4, 2018
I was pretty ignorant of the whole process coming into this. My rep was super friendly and patient, I didn't feel judged at all and I also didn't have any reason to feel I was being taken advantage of. I feel relieved and I am happy with my decision.
Reviewed May 4, 2018
Very thorough. Was able to get a good picture of the whole National Debt Relief Process by asking the questions I needed to ask and getting the right answers back. Kester was great to work with. Looking forward to getting this debt out of the way.
Reviewed May 4, 2018
The experience so far has been great. Everyone that I have spoken with has been very nice, helpful and informative. I have zero complaints and look forward to getting started on the program. Thank you for the help so far.
Reviewed May 4, 2018
The person who assisted us to the entire process was kind, nice and helpful. Andrew ** was very patient with us and knowledgeable with the product they offer. Overall National Debt Relief is friendly and helpful and always there to help.
Reviewed May 4, 2018
The associates that assisted in my application process were EXCELLENT AND HELPFUL AND PROFESSIONAL. They answered all my questions, took time so that I made sure I understood the process and programs. I Would recommend your program to others. Your agent Billy ** should receive an award...
Reviewed May 4, 2018
The decision of joining NDR was a very difficult one to make because in a way, I was admitting I failed and needed help to re-establish myself. When speaking with individuals either by email or directly on the phone, I was never made to feel like a failure. I never thought I would be in this position, but then sometimes life smacks you right in the face and you realize you need the help of others. Thank you to the folks I have dealt with so far at NDR for not making me feel worse about my situation than I already do!!!
Reviewed May 4, 2018
My first experience with National Debt Relief was outstanding. I very much appreciate the detailed description by both Daniel ** and the gentleman who just completed my welcome call. Attention to detail was evident in everything they said and did. I would certainly recommend your Company based on my first Customer experience. Thank You, and I look forward to moving ahead with this process.
Reviewed May 4, 2018
I was scared to do debt relief but after speaking to them I now feel good about my decision. They tell you everything upfront and what you can expect and how to do the correct things. I am so glad I did it do as I did take that leap and trust National Debt Relief. You won't regret it. I surely don't.
Reviewed May 4, 2018
I would have no hesitation whatsoever about recommending your company on the strength of my experience with these two members of your staff.
Reviewed May 4, 2018
Alexa was great. She helped me understand everything to get me to go with my decision into enrolling with National Debt Relief. If it wasn’t for her I would still be second guessing my decision. Thank you so much Alexa.
Reviewed May 4, 2018
Nikki ** is awesome. She was very helpful. I love how she took her time to explain every aspect of the contract and settle my concerns. Even though I was busy, she will always contact me via email to see my best availability. She is very passionate and dedicated about this job.
Reviewed May 4, 2018
So great and so friendly and so helpful! I never once felt pressured to sign up and I never felt judged for having bad credit. I felt well taken care of during a really frightening experience, and I cannot thank them enough for their help.
Reviewed May 4, 2018
The agent helping me out answer all the question I had regarding my accounts and how the program works. Now thanks to them I'm gonna be able to fix my credit and feel comfortable about my financial future and stability. Also I got help thru the process and it gave me peace.
Reviewed May 4, 2018
I have worked with a total of 2 representatives so far from the beginning until the end of the process... Both have been extremely helpful & understanding of my situation. Never did I feel any pressure to commit to anything. Instead, the approach was rather empowering wherein, they leave all the decision making up to you without the risk of misinforming you. I feel like everything was based on honesty & why I am looking forward to teaming up with NDR to reaching my goal of financial independence.
Reviewed May 4, 2018
I submitted a inquiry online and was called within minutes. When speaking with representative Aaron **, he was clear, explained everything and made my transition to NDR easy. Following clear steps that I needed to take through emails and phone calls was a breeze. I would recommend NDR to family and friends.
Reviewed May 4, 2018
Mr ** was very helpful and explained everything in a manner that I could understand. He answered all my concerns. He went over everything and was very patience while I signed on to my computer. I am happy that I was able to find help with my problem.
Reviewed May 4, 2018
Daniel was very prompt and helpful. Very relatable and able to put my mind at ease. Daniel was easy to talk to and explained everything in terms that I could understand. He was very committed to making sure I was comfortable.
Reviewed May 4, 2018
Both of the agents I spoke with over the past few days have been very efficient at their jobs. Darien was so caring to my needs and the things that I have gone through the past 2 years. I felt comfortable talking to him. Great job guys. Looking forward to working with you.
Reviewed May 4, 2018
Exceptional quality of services, great professionalism, a lot of patience and high efficiency. I was able to fully understand the terms of the contract, my rights and possibilities, from the advantage of using the program to legal team ready just in case. I was able to sign my forms while on the phone. All my questions were answered accurately and the contract was dichotomized in the best way imaginable. Great experience and thank you.
Reviewed May 4, 2018
The agent was very professional and explained what I needed to do. She explained how to submit it and why it was needed. The agent also helped me with a question I had. After we finished, I also received a follow-up email.
Reviewed May 4, 2018
The young lady was very friendly and answered all my questions! She was extremely knowledgeable and helpful. Karen was also very patient being that I had an extreme amount of questions. I appreciated her time and kindness very much.
Reviewed May 4, 2018
I really appreciate the help from Kathy and how she would allow me to email in order to get the information as that is easiest with my work schedule. I also appreciate the lady from my welcome call. She was professional and informative.
Reviewed May 4, 2018
Although this experience is very scary to me as a single mother, and the creditors could come after me, I would recommend you guys to friends for financial help, all of the persons I have spoke to have been helpful.
Reviewed May 3, 2018
The gentleman was very helpful in explaining all the information to me in detail. He understood that I was not that good on the computer and he helped me through all the paperwork. I do appreciate all the help that everyone has given me on the telephone and on the computer. I want to also thank Andrew ** for all his help.
Reviewed May 3, 2018
I have been very happy with the extremely quick and efficient service I have had from the beginning to the present in this very painfully embarrassing financial situation. Safia and Paul did an awesome job explaining everything and making this as easy as possible. The welcome call was a nice touch to the whole package. Thank you.
Reviewed May 3, 2018
Jordan ** and Isis ** were patient and WONDERFUL. An uneasy and anxiety-filled situation became a calm rendering of a solution. THANK YOU BOTH and to NDR for having this resource to help unfortunate situations. There is light at the end of the tunnel!
Reviewed May 3, 2018
Overall experience was good. Gary my coordinator was very good, With emails going back and forth to sign electronic forms the experience was not so good. We had problems so much that multiple emails with the same thing were mailed out.
Reviewed May 3, 2018
The introduction information I received was very helpful. Though this is a little scary step, I was made to feel at ease with honesty. Andre was a big help and informative. The team members I spoke to were very pleasant.
Reviewed May 3, 2018
It was very Informative and professional. It was clear as to the requirements of the person that is joining the National Debt Relief Company and what the Company can do for the client. The fact that the client will be contacted as the payments that are made is very professional and will be very helpful.
Reviewed May 3, 2018
Everyone I have dealt with have been very helpful. They have explained everything to me to make sure I understand. They have been very quick to respond to emails and very quick to send me information that I need. I would definitely recommend this company.
Reviewed May 3, 2018
Both of the ladies I worked with were very patient with me. They were both EXCELLENT. I would definitely recommend to a friend or relative. Could not have asked for a more polite or patient women. My thanks to both of them for their professionalism and patience.
Reviewed May 3, 2018
National Debt Relief called me immediately to inform me of a credit card settlement. I appreciated their concern for my happiness and I enjoyed receiving the settlement news. I would recommend National Debt relief to anyone who needs to consolidate debt and/or to my friends.
Reviewed May 3, 2018
Excellent customer service, excellent follow up and transparency. From the start to being enrolled everyone was professional and really seemed to care about helping you. This was an emotional experience for me and a big step and everyone was so kind and supportive. Really reassuring when taking on this next debt free chapter.
Reviewed May 3, 2018
I have had a positive experience so far while signing up for National Debt Relief. Any questions I have had were answered. No problems. I am concerned about possible harassment from some creditors, but was assured that you are prepared to handle any and all problems that might occur.
Reviewed May 3, 2018
Talking with two interviewers they both were courteous. All guidelines were explained very well and to the T. Just hope this goes good for me as well as the interview. Very grateful that I can pay semi-monthly so I can have a little cushion maybe.
Reviewed May 3, 2018
NDR explained thoroughly what they are about and made sure they answered any question I had. They reviewed word for word what is in their documents. I am excited to start working on my debts. I know in the long run this option for me would be the best. Thank you for the great customer service and understanding my situation! If you are in a bad debt situation I would highly recommend National Debt Relief.
Reviewed May 3, 2018
Everyone has been so understanding and helpful. You don't feel alone or like a bad person for the situation you are in. They really make you see the light at the end of the tunnel. I'm excited for the future now.
Reviewed May 3, 2018
They have Fast and reliable communication with representatives who answer questions and are very friendly. The people are Thorough with all documents and explain in detail the whole process. The employees Make sure to provide copies of all documents that were signed via email which is very user friendly and convenient. Everything was Very easily accessible and the information was accurate. There were no hidden corners.
Reviewed May 3, 2018
Friendly, very informative, easy to speak with. Highly recommend. Have recommended to other friends. Seems like good solution to overwhelming debt. Very helpful in dealing with creditor issues and how to handle them. Good communication and great follow up with program. Seems like they actually try to help.
Reviewed May 3, 2018
My experience was amazing. The members of this program were very upfront and very easy to get in touch with. I could email them or call anytime and would get a response within minutes. The people were very laid back and knew what I was talking about and listened to what I had concerns about. The program was quick and easy to get enrolled to.
Reviewed May 3, 2018
Great job! I recommend this company for a great service super fast, easy applications, and easy to follow. The application was completed and approved for less than 15 minutes. Now I am on my way to debt relief. Keep Thank you.
Reviewed May 3, 2018
It was very seamless and easy. The employees were very helpful and accommodating through the enrollment process and explaining the way that the entire program works. I am very satisfied with my choice of using National Debt Relief. And I am looking forward to having this bad time behind me and moving forward to being debt free.
Reviewed May 3, 2018
Was very helpful in explaining the process and took the time to make sure I understood the steps and what to do if I ran into any problems. Both people I spoke to were very kind and helpful. I'm very optimistic about my future with this company.
Reviewed May 3, 2018
Love the customer service. Diana and Alex are amazing... No issues understanding any of the process. Thanks, you have made my current situation that much bearable. It's nice to know that you have people in your corner. I was at a point of giving up and this has just gave me hope... Your time and effort is truly appreciated.
Reviewed May 3, 2018
Stephanie is a great agent. She was very patient with us and explained everything, on the other hand the last agent that we spoke to was in my opinion kind of pushy. Like she wanted to get off the phone and go to another customer. It was almost if she was getting paid for how many she could get done in a day.
Reviewed May 3, 2018
Everyone has been very helpful so far. The employees make me feel like I matter and that my debt isn't so bad. They make me feel like I did make the right choice by choosing to consolidate my debt. All I want is to be debt free and hopefully if this economy goes back up then I'll never be in this situation again.
Reviewed May 3, 2018
I am really impressed by the two representatives that helped me during this time of overwhelming debt. I have a peace of mind about my debt now and would recommend this service to others. Gilbert was excellent and available for questions as well as open for them.
Reviewed May 3, 2018
Called today to accept my first offer - and I have been pleased with everyone I have been in contact with from the beginning who has helped me in the process. Very polite, professional, and knowledgeable!! Thank you Stephanie for your help today!
Reviewed May 3, 2018
When I first thought about doing this, this was very frightening to me. However, looking the reviews and after talking to Chris, I knew this was something I had to do. Chris was such a great person to work with. I am looking forward to getting out of debt and being able to breathe again.
Reviewed May 3, 2018
Everyone explained everything to me in a very long explanation. Loan companies will just shove you through it but my consultants with National Debt Relief took 2 hours to make sure I understood everything and even was able to push back my first payment a month so that I didn't go without. Anytime I got scared during it they took their time to alleviate my fears and help me understand they are on my side to get me out of debt and not make a profit out of me.
Reviewed May 3, 2018
The certified counselor did an excellent job of explaining the program to us and the entire program has been a blessing for us and we would not hesitate to recommend the program to anyone. We thank God for the leaders who came up with this wonderful program to help us and others to be able to get relief of this credit card debt. To God Be The Glory!!!
Reviewed May 3, 2018
A little nervous about doing the right thing but you made it seem like I would be ok after the three years. I just want to be out of debt before I die but I do know I am responsible for creating the debt.
Reviewed May 3, 2018
A special thanks to Luis ** for his time, his professionalism, his knowledge, his kindness and compassion. This was a hard decision for me to make because I have never missed a payment on ANYTHING in my life but Luis put me at ease of knowing there is a way to resolve unsecured debt balances. I thank him from the bottom of my heart and thank National Debt Relief for helping me.
Reviewed May 3, 2018
My experience with NDR was exceptional. The reason is not only the service they provide but their awesome team members, which include Eddie ** and Catalina who was my Welcome professional. I would recommend NDR to anyone in a similar financial situation. The service and support they provide in helping you resolve your debt issues, in order to obtain debt freedom is priceless.
Reviewed May 3, 2018
The process of signing up and knowing what lies ahead has been straight-forward and helpful. The customer service team has been polite, courteous, and answered all of my questions. Anxious to get this process started. Would rate five stars - but no experience with the actual program yet.
Reviewed May 3, 2018
Tamara was so great. She was professional, sweet, compassionate. She even stayed past her shift to finish up with me, instead of just pushing me off on another staff member. It was a pleasure speaking with her. I'm not out of the woods yet, but feel I'm in good hands and on the right path. I look forward to graduating from this program. I would recommend this company for getting your financial freedom and control back.
Reviewed May 3, 2018
I have been treated with the utmost respect from all. I am very satisfied with the Company 100%. I will share my wonderful experience with family and friends. Everyone has been so patience and understanding. Thank you so much to the Staff and their wonderful work.
Reviewed May 3, 2018
The Representatives that assisted me in applying for this debt relief program and then helping me to finalize the agreement once I was approved were very patient, understanding and helpful. I truly appreciate the help they provided me with as well as their ability to ensure that I had a full understanding of what the program requires.
Reviewed May 3, 2018
I was given outstanding service by Parker and Nico throughout the entire process. Couldn’t have asked for a better team as I worked through the process of becoming debt free. I am extremely appreciative of the service you all provide.
Reviewed May 3, 2018
Many thanks and very grateful to have someone like Nadirah helping us - our company with our resolution to ask for assistance. Nadirah was persistent, Very thorough, professional and VERY PATIENT!! Informative and diligent. We are a small business in a very large industry. NDR and Nadirah have relieved the stress and allowed us to dedicate our time to regrowth instead of battling with aggressive uninformed collectors. Thank you.
Reviewed May 3, 2018
The service I had received was phenomenal! Both parties were very helpful, respectful and knowledgeable! I was taken away by the service I was given and I am very thankful for this. They made me feel comfortable and I felt I can trust their input and advice. Again, wonderful service! I am very satisfied!
Reviewed May 3, 2018
Both representatives were excellent. They were patient and explained the information in detail. I would definitely recommend this service to friends and family. I am very excited to see what the service can do for my financial future and how soon things will start to change for the better.
Reviewed May 3, 2018
They are very helpful. Willing to answer all question. I was stressing like crazy. Trying to figure out how I was going to maintain all this debt and pay for college for my daughter. Within just one phone call, stress level went down. I was approved within 30 minutes.
Reviewed May 3, 2018
I dealt with Gigi ** from beginning to end. She was patient and thorough in her explanations and service. I was afraid of this whole process and had waited almost 2 years to do this but Gigi made this seamless.
Reviewed May 3, 2018
I am so grateful to National Debt Relief for helping me to begin a new chapter of my life, without the burden of debt. You helped me to become someone who can live within my means, without credit cards. I was treated with respect, and professional courtesy. Thank you so much.
Reviewed May 3, 2018
My debt with the company was settled for 30% of the amount owed. Extremely satisfied! I am looking forward to completing the program and becoming debt free. My experience so far has been excellent and all the people I have been in contact with were very nice.
Reviewed May 3, 2018
Very satisfied and indeed so thankful and happy of the result of your great follow/up for immediate resolve of my account just for a couple of weeks, and about 50% deduction from original credit. Hope the rest of my accounts listed will have the same good results. More power.
Reviewed May 3, 2018
Experience was wonderful. Very friendly. Joshua was very quick with responding to emails. All parties that I spoke with made sure everything was clear and that I understood everything before moving on to the next part of the welcome call.
Reviewed May 3, 2018
From the first call and the calls that preceded after, my representative John was exceedingly helpful, understanding, and respectful. John took his time to explain in great detail the process and what to expect. I couldn't have asked for a better representative through this entire matter. I would definitely recommend John and National Debt Relief to my friends and family. I look forward to getting back on track.
Reviewed May 3, 2018
I just signed up. I'm very hopeful this will all work and everyone I have talked to so far has been so helpful. Everyone that I talked to at National Debt Relief has explained everything and answered all my questions (I have had a lot).
Reviewed May 3, 2018
We had a great experience setting up our account and they were very helpful in answering our questions. They cover all the legal aspects for you and have great customer service. We are saving money monthly and it will be very helpful.
Reviewed May 3, 2018
Was so surprised at the speed my problem was handled and how professional everyone treated me. Didn't put me down because of my situation. Actually, they saved my life because I was in deep trouble. I will be forever grateful.
Reviewed May 3, 2018
It hasn't even been a year yet and they've settled 4 out of 5 of accounts which is half of my debt. I'm so grateful for this program. I have a big worry off my chest. Now I can start over and rebuild my credit.
Reviewed May 3, 2018
It’s been real good thus far. Very helpful throughout the entire process and you can tell they care about helping people. I’m looking forward to having my debt paid off sooner than later and saving money while doing so. Thank you Nationals Debt Relief.
Reviewed May 2, 2018
The process was very easy and well explained, all my questions were answered with no problem. So easy that I was able to finish the whole process within 3 hours (since first contact to completion). Looking forward to a better financial future.
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