National Debt Relief Reviews
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About National Debt Relief
National Debt Relief is one of the largest debt settlement companies in the U.S. Founded in 2009, National Debt Relief negotiates with creditors to reduce how much you owe on unsecured debts such as credit cards, personal loans, medical bills, private student loans and collections. It offers personalized plans to help you resolve debt, along with support from dedicated debt specialists.
Visit www.nationaldebtrelief.com- Free consultation with debt coach
- Free debt relief quote
- Numerous accreditations
- Professional and responsive customer support
- Easy enrollment process
- Fees can reduce overall savings
- Not available in all states
National Debt Relief Reviews
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Reviewed Sept. 13, 2017
I got messages about National Debt Relief and I reviewed them a bit by reading the information that was online. I went with them and their reps were very helpful. So far, everything is good and I have no complaints.
Reviewed Sept. 13, 2017
I had a lot of debt and didn’t really have a whole lot of options, so I looked into debt relief help. I heard about National Debt Relief by word of mouth and I've had nothing but a good experience with them. The initial call took about 20 minutes. They basically let me make a monthly payment and they asked if I could afford that. My budget was tight but they didn’t pressure me into anything. Working with them was a lot easier than I thought. While I still have a couple of other accounts that need to be settled, they were able to settle my first account within a couple of months, then it took them another six months to settle another account.
Reviewed Sept. 13, 2017
I was falling out in debt, just got through a divorce and I wasn’t making near as much money as I did the year before. I was struggling. The NDR reps were friendly and very straight in talking with me. They answered all of the questions I needed and they helped me out a lot. My credit has already gone out a lot since I’ve been with them. It’s a good experience. If I ever need them again, I’d be sure to call them.
Reviewed Sept. 12, 2017
When I first heard about this program I was skeptical, after learning and letting National Debt Relief guide me. I knew I made the correct choice. Now I'm half way into total debt freedom. They cover all the bases and a have an amazing team.
Reviewed Sept. 12, 2017
I want to say thanks to everyone to make this a success. I really appreciate I feel free, not more stress and now a can sleep well, my wife very happy with this and I hope not have more calls from my creditors.
Reviewed Sept. 12, 2017
I had a great experience with Christy **. She was very professional but understanding at the same time! The person who did my welcome call was very professional and gave me all the information I needed. I would recommend National Debt Relief.
Reviewed Sept. 12, 2017
Received excellent service from the National Debt Relief team, and especially from Paul **. I appreciate the time it took to explain the situation thoroughly, and the steps needed for myself to become debt free. Also, I'm thankful for the assurance of asking any questions or concerns I may have in the future. Highly recommended!
Reviewed Sept. 12, 2017
Marvo ** is awesome!!! He is very helpful, very patience and very friendly!!! He walk with me step by step and letting me understand about this company. He is very very good on what he does. All I can say is that he is one of the best assets in your company!!!
Reviewed Sept. 12, 2017
I admit when I first started this process I was scared, I didn't know what I was doing or if I should even be doing it. But after talking to Dashawn he made the process painless and easy. He wasn't pushy or demanding like I thought he would be. All my questions were answered by both him and the welcome call. I would recommend this for anyone in debt.
Reviewed Sept. 12, 2017
AMAZING service and explanation of what was happening. They made me feel comfortable and not embarrassed about my debt - but hopeful. I already feel a weight lifted off my shoulders. Both representatives answered all my questions and were very patient.
Reviewed Sept. 12, 2017
When I had question both representatives answered them completely. Representatives were very polite and knowledgeable about situations. Both representatives were patient with me when my internet connection got slow and were willing to make changes due to me being indecisive sometimes.
Reviewed Sept. 12, 2017
I would recommend National Debt Relief to my family and friends should they need help. I was shown patience and compassion throughout the whole process. I was given reassurance and detailed explanation for all my questions and concerns. My representative was personable, understanding, and knowledgeable. Thank you so much for your dedication..
Reviewed Sept. 12, 2017
I'm so glad I called and got on your program. Ever since I got off the phone I feel like a weight has been lifted off of my chest. I only wish that I would have called earlier. Both representatives I talked with were fantastic.
Reviewed Sept. 12, 2017
My wife and I were extremely pleased with the professionalism and good customer support we received with NDR. They helped us to get out from under the heavy credit card burden we found ourselves in two years ago. With their help we are debt free today. Thank you!
Reviewed Sept. 12, 2017
Everyone I spoke with was very friendly and helpful. They all seemed to truly care about me and ensuring I got the help I needed. They allowed me to call in on my own time to complete the process of my application which was super helpful because I could work around my work schedule. They were never judgmental and never made me feel bad about the situation I am in.
Reviewed Sept. 12, 2017
My experience with National Debt Relief was very pleasurable. The person I spoke to, explained everything in detail. I did not have any questions by the end of our conversation. I would recommend National Debt Relief to any of my family and friends.
Reviewed Sept. 12, 2017
I feel like we are in the right hands to become debt free. They were very helpful and patient and answered all of our questions. I hope the process will be as painless as it seems. I would recommend this program.
Reviewed Sept. 12, 2017
All communication and direct contact has been fast and efficient. I can ask as many questions as I need to with a steadfast answer. I've had a great experience with NDR. I would recommend them to anyone who needs the assistance that I did.
Reviewed Sept. 12, 2017
The process is a bit long, and I understand it because of the complexity of the financial system. I'm really impressed how National Debt Relief handling my accounts, incredible, everything they've said has happened and the results are magnificent. I'm very satisfied with the results. Thanks National Debt Relief.
Reviewed Sept. 12, 2017
I was literally drowning in monthly payments and so stressed that it was making me physically sick. I'm very independent but I finally got to a point where I needed to ask for help. I went online and put in a request for a callback. That first call left me in tears because I felt I could finally breathe again. For the first time in months I could see a light at the end of the tunnel. THANK YOU!!!
Reviewed Sept. 12, 2017
Mr. Jeff ** was very kind and patient with addressing my concerns without being pushy. Ms. Monica ** was also kind and thorough when welcoming me to the program and helping me to log on the first time to the website. I feel like I have the knowledge and tools necessary to handle any collection calls, and can feel good about working towards being debt free.
Reviewed Sept. 12, 2017
The staff is always the friendliest. I was worried that the process might be somewhat unpleasant, but the staff has made this easier than expected. Earl ** is AWESOME! He made sure he explained every detail and answered all my questions, even the crazy ones.
Reviewed Sept. 12, 2017
So far everything has been great. People are friendly. So far so good. Looking forward to seeing how this turns out. A special review for Clint. He's very nice, very friendly and legitimately wants to help and make sure you are helped and happy with your choice. Thank you.
Reviewed Sept. 12, 2017
As a client of National Debt Relief since May 2017 I have become less stressed knowing that I am in good hands with NDR. I was extremely stressed out about my reoccurring debt. I knew there was no way out of my situation if I tried to handle it by myself. I needed help. I contacted NDR and was immediately put at ease. Their customer service reps are professional and spoke to me in a reassuring manner. My mind was comforted in the fact that there was help out there and I have great hopes that NDR will be able to settle my debt.
Reviewed Sept. 12, 2017
Deciding to rely on a company to settle your debts on your behalf is always a scary thing, these guys were extremely knowledgable and comforting throughout the process. I'm still scared but I believe I'm in good hands so I decided to take the leap of faith. 2-3 years from now I expect to be in a much better position financially. I won't have a great credit score but I'll be able to save a pile of cash to make up for it, which is better in the long run anyway.
Reviewed Sept. 12, 2017
I would like to say thank you to Grace ** for her professionalism in handling this difficult matter. She was very professional, courteous, informative and most importantly extremely patient in answering all of my questions. She was also very thorough in explaining in lame terms and in detail each step of the process. Grace made this experience very smooth and reassuring. I am very grateful to have the opportunity to take control of my finances and pay them off as soon as possible. The other person who work on my case from the Welcome Dept was also amazing. Thanks to y'all for your professionalism in this sensitive matter. I am looking forward to being Debt Free very soon.
Reviewed Sept. 12, 2017
I didn't realize that National was going to just pay off one creditor at a time. I thought a little bit would be paid to each one every month. Since the other accounts were just sitting unpaid for many months, it has made my credit look very bad. I'm 70 yrs old and in a low-income bracket so I'm trying to qualify for low-income housing, but the months that creditors have been waiting for payment have made it hard for me to qualify. I have talked to representatives multiple times about this and although they were nice, they said nothing could be done. Perhaps I should have worked with a different kind of debt payment service, I'd like to see the negotiations settle more quickly so they don't keep calling.
Reviewed Sept. 12, 2017
Thank you to the kind woman who helped welcome me to the program. She was thorough, natural, and personable. The only suggestion I have is that she pause a little bit between each read sentence. It got a little confusing listening on the phone, and at times, I found myself a little confused by what she said. However, I already knew the information we went over so I was able to pick back up at a later time in the conversation.
Reviewed Sept. 12, 2017
I have been in this program for a little over 3 months and have already paid off 2 creditors. Everyone that I have spoke with have been very caring and empathetic of my debt situation. I would recommend NDR to any of my friend or family.
Reviewed Sept. 12, 2017
I am so thankful I located this service. I can finally see the light at the end of the tunnel! Amazing people to work with. They are very knowledgeable and skilled at their job! Superb people skills, too! Your service representatives are always very nice & empathetic to my questions and concerns. Very professional, patient & polite!
Reviewed Sept. 12, 2017
My experience was a total success with Randal and the welcome representative I dealt with. Everything was explained to me in simple terms to understand the actions will be taken to improve my credit. Both individuals were pleasant and very helpful in their explanations of this plan. Making me aware of all terms and agreements was easy to follow.
Reviewed Sept. 12, 2017
National Debt Relief has done exactly what they state they do. They have been on top of my creditors and negotiations. I couldn't be more pleased with the outcome so far. They have contacted me by phone and email when there has been a settlement. I highly recommend them.
Reviewed Sept. 12, 2017
So far from what I have experienced the lady who enrolled me and the one who conducted my welcome call did an excellent job. They made sure I understood everything about the program and answered all questions that I had that needed to be answered. I'm excited to change my life far as credit is concerned and look forward to further working with the company.
Reviewed Sept. 12, 2017
Absolutely great! Will recommend to friends and family who are having hard time. Everyone who we have spoken to has been kind and patient answering all our questions and concerns. Mostly we appreciate the callbacks and the flexibility of time.
Reviewed Sept. 12, 2017
My experience in working with National Debt Relief was a great one. They were very helpful, concise and informative. I would definitely recommend their services to a friend or anyone who is going through financial difficulties and wish to resolve them.
Reviewed Sept. 12, 2017
I'm so thankful for all the help that you provide me to be able to get out of debt and rebuild my credit. Your company is priceless. Thank you???? Thank you for keeping me updated all the time to let me know all the account resolved and to always count on me before you take a decision about the creditors.
Reviewed Sept. 12, 2017
Daren was amazing and very helpful. He assisted me and showed me all the steps to take. He analyzed my debt issue and showed me how much I will be saving. He walk through step by step on what I had to do. He assured me I would be safe. Daren is a great guy!
Reviewed Sept. 12, 2017
I always have a great experience with National Debt Relief. They always work hard, to help with my financial issue. I thank them for their hard work. It's been a long road but we see the end of the road.
Reviewed Sept. 12, 2017
National Debt made it comfortable for me to discuss my situation and explain in detail about the program. I'm looking forward to working with them in the future and hope they will continue to be available with information in the program.
Reviewed Sept. 12, 2017
Marvin was excellent in helping me get enrolled in the program. The welcome call was efficient and all my questions were answered. I am excited to get started in this program. This will make a big difference in my life and my financial future.
Reviewed Sept. 12, 2017
They walked me through every aspect of the process and explained every scenario thoroughly! They also answered all questions with patience and guidance. Would recommend them over all! Thank you all for giving me relief and taking a load of weight off my back. Looking forward to the future!
Reviewed Sept. 12, 2017
Have spoken to two different people in the last week and both have been extremely helpful with my questions. Thank you for being there for me so I can get my bills paid off and get my credit score back up.
Reviewed Sept. 12, 2017
My experience, so far, has been awesome! The counselors, customer service, all, top notch, friendly and very helpful & knowledgeable. The response time was quick and the process to get started was so fast. I would definitely recommend to a friend. Thank you!
Reviewed Sept. 12, 2017
When I call customer support, the reps are polite, empathetic and very helpful. I spoke to Asia from Las Vegas last evening, she helped me with my concerns, and reduced a lot of stress for me. Thank you!
Reviewed Sept. 12, 2017
I had no chance of getting debt free because of the credit card companies raising their interest rates. All I wanted was a fair shot to pay my debt, you guys gave me that option. Thank you for all your help.
Reviewed Sept. 12, 2017
National Debt Relief helped me take control of a debt situation that was out of control and saved me money in the process. All of their staff are very professional and helpful. Even their legal protection was excellent when I was at the point that I needed it. Thank you.
Reviewed Sept. 12, 2017
Ms. Olivia ** and Ms. ** from Welcome team were awesome. They went over everything and they made sure I understood the whole process, they were kind understanding and patient with me. And when you're going thru enough, not being able to pay your bills I really appreciated their understanding and kindness thru the process.
Reviewed Sept. 12, 2017
I am grateful for the opportunity to pay off my debt. The only problems I had was they never advised me that 1- they don't pay off my credit cards all at once & it takes the entire 3 years to settle my debt with the creditors. 2 - Because of the length of time they take to settle my debt, my credit score plummeted over 300 points to a poor credit score which takes years to bring it back up. Therefore it has been very hard to acquire a new car lease which I do every 3 years and get anywhere where your credit score is required.
Reviewed Sept. 12, 2017
I was hesitant about the debt relief process, as it was uncomfortable to not be paying my creditors. NDR worked with my on my concerns and ensured me their process was sound. Only 4 months into their program, and they've already knocked out a 15k debt. It's a huge sigh of relief, and am happy that I can finally see a light at the end of the tunnel.
Reviewed Sept. 12, 2017
My experience with everyone at National Debt Relief has been a most pleasant, professional, and well-explained process. They all have been very patient and very thorough, which has made it easier than I imagined before I contacted them. They are rated #1 in the Nation with the BBB, so that helped to relieve my stress going into the process. Thank you, NDR, for being there to help me when I need you most!
Reviewed Sept. 12, 2017
My husband and I are very pleased that we chose this company. Jerry was very understanding, and helped us with the complete process. I wish we had done this several years ago. We can now look forward to getting out of debt, and saving money in the long run.
Reviewed Sept. 12, 2017
This has been one of the smoothest processes I have encountered for quite some time. The CSR's were all very knowledgeable and easy to work with. Everyone I have talked to has been so nice and polite. This alone has made this process so much easier. Thank you.
Reviewed Sept. 12, 2017
The representatives were very polite, very thorough, very personal and very professional. They were organized, knowledgeable and eager to help. Enrollment was quick and efficient, and I felt very comfortable throughout the entire process. Excellent customer service from beginning to end!
Reviewed Sept. 12, 2017
She was helpful and clear about when explaining and she was fast and didn't waste time getting to the point. She was welcoming and made me feel like I made the right choice. Everything made sense. She was very professional and pleasant and answered any questions I had.
Reviewed Sept. 12, 2017
I am currently enrolling in National Debt Relief. I am satisfied with the team and their hard work to assist me in consolidate my debt within the certain periods. I definitely would recommend to my friends if they ever need it. No headache and what a relief to be in this program.
Reviewed Sept. 12, 2017
I have been a customer since Feb. 2017 and I haven't had any problems thus far. They have put me in another program that will pay all of my debt at once so I can start building up my credit much sooner. I like that I can approve the amounts of the settlement right through my email and not have to send anything in. I would recommend this company to my friends and family.
Reviewed Sept. 12, 2017
You guys really made me feel confident about this plan; great job!! The entire process was explained to me in great detail... and your staff was able to answer all my questions. Really put my mind at ease! I would definitely recommend this service to my closest family and/or friends. Thanks!
Reviewed Sept. 12, 2017
Everyone was polite and helpful. Answered all questions and had no issues having to repeat questions. Worked around my busy day to get everything completed and answered and made sure I had no questions but if I did they were more than happy to help.
Reviewed Sept. 12, 2017
National Debt Relief is a financial life saver! I would recommend this program to anyone who wants to get out of debt without bankruptcy. It will soon be 1 year with NDR & I am so glad that I made the choice to join this incredibly helpful program! All the personnel are friendly and concerned how I am handling the payments & when I mentioned I may be having some large medical bills due to health issues, they made sure to help me to contact them so that they can work with me if I have difficulty paying my account. NDR gives not only HELP... but HOPE! Thank you!
Reviewed Sept. 12, 2017
I went online and looked up different companies that offer debt relief program. I like the reviews that National Debt Relief had and I've been happy with them so far. They've been working quite well with me. Their team was very good. Whenever I had a question, I call them and they answer and it puts me at ease about what's going on. Working with them has given me some relief and they've already paid off a couple of my bills. So, that makes me feel better when I look at my account online. It takes some of the pressure off.
Reviewed Sept. 12, 2017
Great service. Didn't take too long to do everything. Very friendly staff. Gave a lot of information. Was trying to go to my old credit debt, but every time I tried. The phone would hang up. So glad it did, because I feel National Debt is the right fit for me.
Reviewed Sept. 12, 2017
First of all I was skeptical at first. The customer service was spot on, no pressure, very knowledgeable and professional. They took me through the process explaining everything, ensuring I completely understood and was comfortable. We started the program and now the settlement offers are coming in. I am VERY pleased! NDR has lifted such an enormous burden off my shoulders.
Reviewed Sept. 12, 2017
I was very impressed with National Debt Relief's Tia **, the associate who handled everything for me. She spoke to me so kindly and respectfully and helped me get approved for this opportunity to make my life less stressful. I was almost thinking this is too good to be true, but after reviewing all of the documents and seeing the results for others, I am confident this program is exactly what I needed, and I was lucky to get Tia on that phone call.
Reviewed Sept. 12, 2017
Both Paul and other representative were very thorough and cooperative, informative. Each representative went through the contract with step by step directions and helped us understand the importance of debt consolidation. Thank you for your assistance. The representative gave me the toll-free number, went over the legal aspects that are covered in the contract as well as told us to go over the contract to make sure the creditors are correct with the appropriate account numbers.
Reviewed Sept. 12, 2017
After being overwhelmed with outstanding debts National Debt Relief has managed to help me pay off one of my credit card in a short period of time. With their continued help I'll be able to be debt free in a timely fashion.
Reviewed Sept. 12, 2017
NDR has been fielding the calls from creditors for us. It's only been two months and they have already settled some of the debt! The customer service is 5 star and the agents are always willing to answer any questions. Highly recommend. Remember with their service, patience is necessary to accomplish what you need to be debt free.
Reviewed Sept. 12, 2017
Clinton ** with National Debt has been very helpful and kind. So glad to get these creditors taken care of. Everyone has some hardships and we've had our share. Explaining our options were very understandable. I would recommend anyone that needs help to give these folks a call.
Reviewed Sept. 12, 2017
Process was quick and easy to establish contact. A debt specialist called me within 60 seconds, walked me through the process and lead me every step into the enrollment process. My initial experience into the program has been nothing but stellar.
Reviewed Sept. 12, 2017
I think they have been quite fair with my settlements. I believe they do a good job at helping reduce your debt. I don't have to be bothered with phone calls from creditors. They have been easy to deal with.
Reviewed Sept. 12, 2017
I really love your company. I have been getting good debt settlements. I'm so happy you are helping me get my debt down. When you lose a spouse and all the debt is on you now, it gets very difficult. Living on Social Security is not easy. We don't get the raises that an employee does. Thank you very much.
Reviewed Sept. 12, 2017
Very helpful staff! Team was friendly, knowledgeable, and direct when answering questions or explaining details. I am pleased with my experience and have recommended your services to others who are in similar situations. Thank you very much to everyone involved!
Reviewed Sept. 12, 2017
The overall experience was quite stressful. While the staff at the end of the process was very friendly and helpful, the initial "salesperson" was very pushy and not professional at all. He asked very personal questions that did not need to be asked and called at least 7-10 times a day.
Reviewed Sept. 12, 2017
I was in a financial hardship and I needed help. I've contacted National Debt Relief and I’ve had a good, positive experience with them. They seemed like they’re doing all the referrals on the website they said they’d do and I’ve already settled a few debts. Working with them has improved my financial situation. It’s also given me relief from some creditors who are hounding me. National Debt Relief is a great company and they have a great program.
Reviewed Sept. 12, 2017
I was in a desperate situation. I needed help with my financial situation. I was in my bathroom and I heard the man talking on the commercial of National Debt Relief saying "if you need help please visit." So I was like, it’s a sign for me to call. I called them and I told the rep my situation at that time which was really a hardship. I was about to lose my home and it was horrible.
I have good communication and interaction with every member that I worked with and spoke to so far. And I really appreciate the fact that I’m able to open an account and see all my transactions and everything that’s going on. Whenever an account is to be settled and negotiated, they give me a courtesy call and email to let me know. They tell me what’s happening with the situation and how much they’re willing to offer to settle the debt. And I give them the okay if I’m in agreement. And most times, I’m in agreement. And on my way home last night, I saw that they offered to clear two more accounts. I was able to just click yes, settle the account. It’s really simple and I like the convenience of their program and how they do it so great for me and my schedule. I’m so very grateful for them. I love my experience with National Debt Relief.
Reviewed Sept. 12, 2017
The people at National Debt Relief were nice and very helpful. They were also quick to respond especially when I call them. Now, I have ease of mind that I don’t worry about my financials. Everything’s been good.
Reviewed Sept. 12, 2017
I was drowning in credit card debt and National Debt Relief has been good. They’ve been great anytime that I've reached out to them for assistance and I've always gotten an immediate response. It brought my monthly payments to my credit card companies way down to where I can actually manage my finances and have money for groceries. They've successfully closed two of my four accounts. I haven't heard anything from them in a few months but I assume they're taking care of my account. They've been extremely helpful to me and were there when I thought there was no good outcome to my financial situation. They gave me the light at the end of the tunnel that I could manage my finances and could get them paid down and come out on top in the end.
Reviewed Sept. 12, 2017
I was so far in debt that I couldn’t see above water. Whenever I called the team at National Debt Relief for help, they always talk to me and tell me what I'm doing or what they're doing. I have already seen results twice or thrice and it would take about five years for me to complete the program. I'm in their hands right now and I feel less stressed. Whatever they say, I'm going along with it. Thank God for National Debt Relief.
Reviewed Sept. 12, 2017
I signed up and sent my information in, then National Debt Relief took over from there. They are taking care of all my bills. It feels like I can’t get my credit cards off the credit checks, but National Debt Relief is doing the job that they set out to do.
Reviewed Sept. 12, 2017
National Debt Relief helped me out of a tough situation. Their reps were courteous and were able to answer all of my questions over the phone. They were helpful for a while, while I was working, but the last couple of months, I haven't had any contact with them because I haven't had any income. Overall, they’re doing a good job. I never expected to be in a tough situation, but I am glad to have NDR that I could call on for help. I'm still in a tough, pressure situation but at least I finally got a job. So, I'll make that plan working again then I'll hopefully be able to get out of debt.
Reviewed Sept. 11, 2017
I am very happy with the first credit card resolution. I can finally breathe a little and do not feel so stressed. The people that I have talked from National Debt have been very courteous and have helped me understand what is going on at all times.
Reviewed Sept. 11, 2017
Thanks to Rocco & to the other guy who entertain me after Mr. Rocco. I give them 5 stars perfect score. I will highly recommend the National Debt Relief to my friends who needs help. Hopefully I will be debt free in 2.5 yrs. Thank you very much & more power.
Reviewed Sept. 11, 2017
I was very pleased with everything. The gentlemen, Adam, who helped me was very good at his job. He explained everything so that I understood everything. The welcome young lady was also very good at explaining all to me. Again very pleased with the entire experience. Thank you.
Reviewed Sept. 11, 2017
My only concern with my experience was a lack of clear communication. I realize the representatives have to often repeat many statements to many different clients. As a result, they sometimes speak too fast and slur the words making it difficult to understand. I found myself asking many times for them to repeat, and felt a bit rushed through the process. Other than that, I was very pleased!
Reviewed Sept. 11, 2017
I had my doubts in enrolling in this but after careful consideration and great counseling I went ahead and did it. I can't thank the underwriter and Mark ** for their help. Mark was exceptional!!! Thank you for your help!
Reviewed Sept. 11, 2017
They were able to give me exactly what I was looking for in regards to my debt resolution. They answered any and all questions I had. I've already referred someone to you and can only hope you're able to help her as much as you helped me. Thanks again for everything!
Reviewed Sept. 11, 2017
The representatives offered friendly and detailed information. They were able to answer any questions I had and offered transparency, which was important. They break everything down in a manner that made sense. I felt confident I was making the best decision possible for my situation.
Reviewed Sept. 11, 2017
I just settled my first piece of debt for less than half of what was owed! I'm so glad I choose to take this step and start becoming debt free! The customer service is excellent and the representatives are very friendly and helpful. I can't wait for my next offer!
Reviewed Sept. 11, 2017
So far, everything is working like it should. The program was well explained and I had no questions or concerns with any of the paperwork. The ladies that I spoke with were very respectable to my situation. They did not talk down to me over the situation that I placed myself in.
Reviewed Sept. 11, 2017
INCREDIBLY happy with services provided from NDR! Came in with $36,000+ in debt and almost a year later I have $15,000 remaining! Will continue to work with them and looking forward to being debt free! Best customer service experience too - every time I have a question or a concern, employees over the phone are extremely informative, patient and helpful. Highly recommend!
Reviewed Sept. 11, 2017
From the initial inquiry to the final signing, customer support is top notch! My onboarding rep made sure I was clear and that all my questions were answered. The customer service department was very supportive as well. Walking through entire contract and asked again if I have questions.
Reviewed Sept. 11, 2017
Both representatives that we spoke with were very efficient and helpful. Any questions we had were quickly answered by the representatives. We look forward to working with National Debt Relief. What a relief to know that our debt will be so quickly and efficiently resolved. Our finances will be so much easier to handle now that this debt has been cared for.
Reviewed Sept. 11, 2017
It took me a very long time to finally make the call. It was a scary thing to do -- admit that I need help. Eddie walked me through the process step by step. Everyone that I have had contact with were amazing. Thank you for helping me down the right path.
Reviewed Sept. 11, 2017
The process was so easy. I started out so worried about how I was going to move forward and how my debt would affect my future. After working through the application process I felt so much better. Over the course of my lunch break I went from stressed to relieved. All my questions were answered and for the first time in months I felt like thing were going to be okay. I can't wait to finish this journey and become debt free.
Reviewed Sept. 11, 2017
It was great. I was very pleased with my point of contact. He was very helpful. I have not started yet but I am sure they will help my needs. I would recommend them to anyone in need of reducing their debt, without claiming bankruptcy. I am hoping this will help other people in need of relief from debt.
Reviewed Sept. 11, 2017
It was a struggle keeping track of all of the payments without NDR, so when they took over contacting debtors, I was able to focus on working. The payment schedules were manageable, and I was able to defer when something unexpected came up. Overall, they helped me resolve my debt issues and keep calm about it. It's not fun owing money, and it was vastly helpful to have a plan to take care of it.
Reviewed Sept. 11, 2017
Anibal was very kind, considerate and eased my anxiety. He explained everything so well. Next contact with Richard was a joy and pleasure, again going over everything to my satisfaction and understanding. It took me a long time even to make the call and after I did, I couldn't be more relieved.
Reviewed Sept. 11, 2017
I applied to National Debt Relief and the process is very easy. The Customer service is reliable and explained everything in detail. In addition another welcome team member will go over things again to make sure you completely understand the process.
Reviewed Sept. 11, 2017
So far I'm comfortable with my decision to join NDR! They keep me informed. I am anxious for my 6 months deposit soon so NDR will begin paying on my cards. I'm glad to have joined and feel like NDR is doing a good job with me.
Reviewed Sept. 11, 2017
I feel supported and fully informed by the debt specialist and welcome call educator. They gave me clear instructions and explained the program succinctly and fully. They prepared me for what to expect and gave me confidence that my debts will be resolved.
Reviewed Sept. 11, 2017
The process so far has been a great one. Shelley ** was my first point of contact and she has been very accommodating to my time schedule to get the process started. I am looking forward to the end results of this program to become debt free.
Reviewed Sept. 11, 2017
They have given me a peace of mind handling my credit card debts in more than a professional way. They handle my account as if it is their personal business. Being able to keep track on a daily basis makes everything easy to keep up with knowing that they are working to pay my creditors off as quickly as possible. I highly recommend this service to the public.
Reviewed Sept. 11, 2017
The people at National Debt Relief were awesome at helping me figure out how to handle my debt. I will be going through a major surgery soon and will have no income at that time. I was worried about my debts until National Debt Relief helped me. Thank you so much for your kindness and courtesy.
Reviewed Sept. 11, 2017
I had a very positive experience with this company and especially their customer service department. When Renishika told me she would call me the following week with hopefully the news that I was debt free, I hoped she would follow through, but I just had to sit and hope she did. Well... she did call me. The words "you are now debt free" brought me to tears. She was so kind and considerate. Renishika took the time to listen to my concerns and address them. Kudos to her for helping me achieve my goal. Bless her, she is truly a woman of her word.
Reviewed Sept. 11, 2017
So happy that I did find this company to help me in resolving my financial situation. Enrolling and arrival is very fast and systematic. They will walk you in every aspect of the program as well as explaining them fully. Most of all staffs are very friendly with quality service. I have trust and confidence that they can help me. Thanks a lot National Debt Relief.
Reviewed Sept. 11, 2017
National Debt Relief has been great to work with. They have help me so much and made it much easier for me to get things back on track. Payment plan was easy and at a point I can afford. They took the worry out of getting things done. No hassle at all.
Updated review: Jan. 15, 2018
Working with National Debt Relief is a great way to stop struggling every month, going month to month, and trying to settle everything down. They've made bill payments easier and everything has been good.
Original Review: Sept. 11, 2017
I have been paying for a few months now. The staff is very nice but there's no communication from them. I still have my creditors calling me even though I was told it would be communicated through them. I have finally got my first agreement email the other day and great it's getting taken care of but that's 1 of a few and haven't been told about the rest.
Reviewed Sept. 11, 2017
I was very pleasantly surprised at the way they handled my case and explained everything thoroughly. They are very professional and direct with all information. I would recommend them to a friend. They made my debt more like a thing of the past.
Reviewed Sept. 11, 2017
Updated on 10/04/2018: National Debt Relief was able to negotiate a lot of our debts and knock the prices out. Things get broken in half or become less, so the program is going a little faster than I thought, which is nice. I have six debts and I only have around four more before it is all paid. It is going well. I just have one that I’m trying to have them deal with, but it’s one of those companies that’s a pain to deal with. Working with National Debt Relief has taken so much stress off.
We made it to the point where the payment plan is affordable, so it hasn’t been that bad. It is a lot less than what I’ll be paying if I didn’t have NDR, so it was manageable. The cost is good, although at first, I was confused because I knew they have to send the money to a debt collector. I gotta pay for those things and that’s not free. There was a higher fee on one thing, but it was based on how much work they had to do with certain companies. Some are super easy and some are a pain, and it varies. I questioned one of the fees and asked why they paid so much on one and they said it was more debt than another one. NDR was trying to negotiate with a company, and NDR wasn’t happy with it. They were fighting for a lower amount and that was impressive because they were looking out for my best interest too. It was amazing. They have been a blessing and I've told people about them.
Original review: I felt everyone was very knowledgeable and honest. And feel they are trying their best to help my situation. They went over every detail of what the process was, what could have and how to deal with it. I appreciate the friendliness of this company.
Reviewed Sept. 11, 2017
Great help... Best company in this field. Highly recommended. Great customer service and vast experience in dealing with same issues over the years. Moreover, clear, explanations about every single detail. I am so happy that I have found relief in hard economical times. Thanks NDR.
Reviewed Sept. 11, 2017
I have been very happy with this experience so far. My options were clearly explained, I wasn't judged, and was given prompt help. This opportunity is going to mean a lot for myself, my children, and our future. I am excited to start this journey.
Reviewed Sept. 11, 2017
Thank you NDR for helping me pursue financial freedom! This program will help my family & me become debt-free to strengthen our financial portfolio. With this program, we will have the opportunity to press that "restart" button to manage our money better & live within our means. Blessings!
Reviewed Sept. 11, 2017
I can't express more in depth how much this company and program has benefited my life. From client support, acknowledgment, customer satisfaction, and customer relationship. Hands down, I can say this is a decision I will never regret at this time in my life. Not only am I satisfied with what the company and program has done to my life, but I am absolutely grateful for the customer relationship we have both build together.
Every time I have a question or there is something that needs attention, National Debt Relief is always on top of information I have inquired about, there is always room for a call back when you are in need of an answer, there is a feeling of need to fulfill every single client's voids and I thank all of you for being here. If you have not made a choice on what to with your credit and debt, Well, National Debt Relief is the answer to your questions and all doubt will be reassured and answered. Thank you again for the loyalty and concern about my future. To all staff!
Reviewed Sept. 11, 2017
Everyone I have talked to has been great! Always answering any questions I have and always seem nice. When I was nervous to even start this process they talked me through every step possible. It's wonderful to feel comfortable this entire time.
Reviewed Sept. 11, 2017
They were very quick and upfront and honesty was amazing. No flaws or gimmicks and Customer service is the best. So I can say easily choose National Debt Relief cause they can help and it only takes a day or two to resolve the issue. That's lightning fast.
Reviewed Sept. 11, 2017
George **, IAPDA, Certified Debt Specialist, CDS from National Debt Relief is concerned and genuinely wants to help me out of my debt. He was able to calmly explain the program and I am confident that together we can work this out.
Reviewed Sept. 11, 2017
The representatives I set up my account with were thorough in explaining all the details, and your Customer Service was very helpful in fulfilling a request I had concerning the payments. You are very "upfront" and there's nothing you leave me hanging on. It's all easy to understand, and you stand by your word. Many thanks to all of you at NDR!
Reviewed Sept. 11, 2017
After a failed business we were in a lot of personal debt. National Debt Relief really helped get out of debt and back on track. So glad we found them. So now we are out of debt and we save money for what we need then buy it instead of using credit. We still use our credit cards but we pay the bill in full at the end of the month. This was a great learning experience.
Reviewed Sept. 11, 2017
Both parties that helped me were very helpful in providing in-depth information about how the company works and what happens every step of the way. They made me feel at ease and trust them with helping me through this entire process. I'm looking forward to working with this company.
Reviewed Sept. 11, 2017
Thus far National Debt Relief has been a stupendous company to work with. After only two months they have already settled one of our accounts! Amazing! Thank you so much National Debt Relief! I will be recommending you to everyone I know that is in a similar situation. It is such a blessing to have an honest company like you to turn to in a time of stress.
Reviewed Sept. 11, 2017
NDR was very helpful when getting me set up in the program. I felt a big relief was taken off my shoulders. The gentleman who helped me took the time to explain all the forms I needed to go over, which was so nice. Since that time, I have not heard from anyone. So I guess everything is going well.
Reviewed Sept. 11, 2017
I appreciate the prompt customer service I received. I recommend the program to others as well. Program outline is clearly defined and easy to use and also easy to manage. Everyone I spoke with was polite, helpful and efficient. Thank you again.
Reviewed Sept. 11, 2017
We were very happy with the people that told us all about the programs as we went about our problem. There is a lot of paperwork to go about. We will be very happy when this complete and we are out of debt so we can relax. Thank you very much.
Reviewed Sept. 11, 2017
I was in real trouble with my finances. A lot of unforeseen emergencies and home repairs have happened over the last year and I incurred a lot of debt as a result. Ivori with NDR was so helpful in getting my program set up and everyone I have spoken to since her has been very kind and helpful. I was in a state of despair before my call to NDR and now I have some hope for the future. Thank you!
Reviewed Sept. 11, 2017
Thanks to the help of the representative it feels like a weight has been lifted off my shoulders. The representatives I've dealt with were very helpful, considerate, and friendly. Definitely recommend this program to many friends and family I know.
Reviewed Sept. 11, 2017
I don't know what to say! The who assist me through by phone is professional, patient, helpful, sometimes I don't understand. And then she is trying hard to explain until I got the point, especially people in culture. I appreciate. Thank you very much.
Reviewed Sept. 11, 2017
National Debt Relief representatives have been very helpful. The process has been quick and easy thus far. I'm hoping that with their help I can become debt free as quickly as possible so I can get a fresh start. I'm glad they're here to help me out of this situation.
Reviewed Sept. 11, 2017
My enrollment was very swift and effective. I was given all information needed from the representative. The representative was very professional. The rep explained everything that I will need to do, and how to handle credit card call from the companies involved.
Reviewed Sept. 11, 2017
National Debt Relief helped us get our high debts settled for much less than we owed and everything was settled and cleared in less than a year. We've been working very hard to get our credit score higher and it has all paid off us!!??? We highly recommend them to anybody that is in our same situation!!
Reviewed Sept. 11, 2017
I had a very good experience with National Debt Relief. I was retiring and I knew I was going to have less money, so I was looking for ways to get out of debt and everybody from NDR has been courteous, very helpful and answered my questions. I had to go to court for a bank and everybody was very supportive as far as telling me what to do and how to do handle it and everything came out fine. I'm still in debt and my credit rating is still in the toilet but I'm doing better. I have two of my debts paid off now and I'm working on the third. I’d recommend NDR to my friends.
Reviewed Sept. 11, 2017
I had too much to pay for my debts and I wanted to get it taken care of. The rep at National Debt Relief is real nice and so far, they helped me pay off one credit card already. They're still working on the other ones but it's been a good experience. I'd recommend them.
Reviewed Sept. 11, 2017
I couldn’t work that much because I’m a house cleaner and I have an injury in my back. My situation wasn’t that good and National Debt made my life easier. Now, I don’t have to think about paying the credit card minimum. Also, their team was friendly and helpful. It was always easy to talk with them. Everything is good so far and I recommend them.
Reviewed Sept. 11, 2017
I looked into debt relief help for personal reasons and I came upon National Debt Relief on the internet. I've been with them for about a year now and they're helping me in paying off my debts. I'm now about three years away from being debt-free. The reps are professional and try to take care of what they can, and they've always been able to answer my questions. I have already recommended the services of NDR to an individual.
Reviewed Sept. 11, 2017
I’ve been with National Debt Relief since January and February was my first payment that I made to the bank. They're working on three accounts but right now, I'm having a problem with Target. The bill there has been getting nasty. They say I have $1,500 of interest on my account and that it's due and payable. They turned my case over to a collection agency and they keep calling me. If I don't pay it by a certain time, they're going to take me to court and I'm getting scared.
I contacted NDR and they said that they are working on it. NDR told me that the collection agency can't call me between certain times but they know I can't pay them and I'd given them a number to call. They asked me my social security number too. It's nerve-wracking and nobody else is bothering me like Target so I want that one done next. I would think the person that's bothering you the most would be the one that NDR would wanna deal with first. But I do have the lawyer thing in my packet with NDR and I'm guessing the collection agency talks to him.
When I call NDR, they’re very courteous but they need to be more communicative especially when I send them a fax. They should call me back and say that they got my fax and give me some peace of mind because I'm in fear. Otherwise, NDR has already paid back the Citibank loans and I was really happy because they did it in three months. I only have $1,300 a month I can put in there. I only had 273 before but there was an increase on my husband's retirement check. Now I'm just putting the whole thing in there.
Reviewed Sept. 11, 2017
I had little debts which I wanted to consolidate and pay. National Debt Relief's team has been pretty good and their customer service had been really great. Working with them has been positive so far. They have come to some positive decisions and some payments have been resolved as of yet. They charge a little fee but as long as my debts are resolved, there's no issue on it.
Reviewed Sept. 11, 2017
I had all kinds of bills and I needed them taken care of. I've never had any problem with National Debt Relief and the program has helped pay my bills. I’ve had a very good experience and I have recommended them to other people.
Reviewed Sept. 11, 2017
I had credit card and store department debts as well as some installment loan. I was with another consumer credit counseling company that turned out to be not good. I then went online and was reading the reviews and National Debt Relief is better than some of the other places. When creditors contact NDR, they're eager to try to work something out. I had a situation where I was in a debate with Sprint where they were saying I owed some money, and I didn’t. They had contacted NDR who had worked out a thing for them. I wasn’t too happy about it because I was just challenging what the price was that they said I owed. However, I worked with the representative and we came to a resolution and the whole nine yards.
My credit score is going up, so they must be doing something right. I could have structured it myself and paid off everything. However, having somebody advocate for you has made it so much easier. NDR has affected my life more positively because I don’t have to worry about 13 of the bills that I have. They make sure that when they come in the mail or they hit me online, that I get them written down, I get the money order or check mailed or call for them to take it out of the account. It took away the overwhelming feeling of dealing with my debt. It was my fault but it's great to have somebody come in and help you even when you make some mistakes yourself.
I like that NDR's representatives are pretty much the same across the board. I don’t like being told one thing by somebody else and another thing by someone else. I like that there is a set standard. Then if they don’t know the answer, they don’t give me some hook and jab thing. They’ll say, “Well, let me research that,” which is what you're supposed to do in customer service. All in all, my experience has been positively impacting my credit score and my ability to function from day to day without being overwhelmed.
Reviewed Sept. 10, 2017
They very on top of getting settlements with creditors for their customers. The way they go about doing that is either by email or by phone call to confirm the settlement with the customer. They are very easy to get in touch with and also getting an answer to any question that you may have.
Reviewed Sept. 10, 2017
Both representatives were courteous, helpful and dedicated to getting me started. The forms I needed to sign were sent quickly to my email and the instructions were easy to understand. Your representative guided me thru each form. Thanks for the assistance.
Reviewed Sept. 10, 2017
Good Communication when I first signed up but after I cannot get a hold of my main point of contact. I tried sending an email to service@nationaldebtrelief.com and my email was returned. Not feeling so well without communication, I like a response when I send an email.
Reviewed Sept. 10, 2017
The customer service at National Debt Relief is personable and each member of the staff is well-informed and professional. They take the time to answer all of your questions and provide you with detailed documents electronically so you can understand all steps in the debt relief process.
Reviewed Sept. 10, 2017
I am so happy that I found this program. It gives me the opportunity over time to reduce credit card debt. This is a long term project with lots of paperwork to be done and the NDR welcome package explains the process in detail and easy to follow steps.
Reviewed Sept. 10, 2017
My daughter threw my husband and I out into the street. Scared and nowhere to go. We took a loan with Rise not knowing that the interest was so high. We took the loan out because we had no money and with no place to go. We used the money to pay off our truck, so that we could sleep in it. I do have a few credit cards. I tried to get an increase on credit card to pay loan off through Capital One was denied twice and tried to get a debt loan and was also denied twice with Wells Fargo, Ready to go homeless, my husband and I saw your ad for debt relief and called to explained situation and now we are saving over $500.00 a month. Thank you National Debt Relief. You kept us from sleeping in our truck. GOD BLESS YOU NATIONAL DEBT RELIEF!!!
Reviewed Sept. 10, 2017
We are very grateful to National Debt Relief. But when we first signed on they were very nice to help us with credit card debt. But we're unwilling to help with medical bills. Only wish we could have been helped with medical. Other than that great job.
Reviewed Sept. 10, 2017
I currently have a large amount of debt. With National Debt Relief's help they have put me into a program that will allow me to get out of debt. It's going to take hard work but I know they will pull through for me.
Reviewed Sept. 10, 2017
I'm grateful for the help of National Debt Relief! They work so hard to make my life easier and stress free. Having the legal team there when I need them is amazing! And the communication is so easy... Phone or email they are always available.
Reviewed Sept. 10, 2017
There was this one moment that came up when I was being sued from one of the credit cards. I called them up and they acted immediately by providing me assistance and letting me know that I do have options. They wrote up a rebuttal for me that I can turn in. Then couple weeks later the credit card company settle on a payment. That was the moment I knew I made the right choice in starting in this program.
Reviewed Sept. 10, 2017
NDR is like a piggy bank that saves my money for me. They're also like a great haggler at a flea market that chews and chews at the seller until they've given in and lowered the price of the item in question. They've settled one of my credit card debts for me. The debt was over $6k and they've got a settlement for $2.6k!
Reviewed Sept. 10, 2017
Great customer service really helping me get back on my feet again. Thank you, resolved 2 debts in one month after a 250 payment. I owed 10,000 and it's working great for me. And they stopped the annoying debt collection calls and no fear of getting sued.
Reviewed Sept. 10, 2017
Tiara's customer skills are excellent, professional and very relatable. She made the situation tolerable broke down every part of doing a debt reduction understanding and clear. She is very patient and feel really good about my decision to take charge of my credit.
Reviewed Sept. 10, 2017
I would like to say it was very easy to do. I just wish the creditors would quit calling. I have told them a lot that I am using National Debt Relief and they don't care. So I hope the calls stop soon. I will also say that the staff have been very friendly and helpful.
Reviewed Sept. 10, 2017
I have sign contract with National Debt Relief already 4 months. They got 4 my payment. I have total 13 credit cards. But they not completed at least one credit card. My credit card call me every day and send to me letter. They said they not any information from National Debt. And right now they closed permanent my account. I don't in 4 months they not completed at least 1 of 13 my credit card. I saw online customer review a lot 5 star. I think it is fake. I hope everybody be careful with them. Thanks.
Reviewed Sept. 10, 2017
I sent my information and I got a callback in two days. Everyone has been very helpful. This is just the start for me, and I'm hoping everything keeps as smooth as is been coming. I just want to thanks everyone working for National Debt Relief for giving me a hand resolving my debt. You bringing peace to me and my family, and that is very appreciated. Thank you all!
Reviewed Sept. 10, 2017
National Debt Relief is doing a very good job and the communication with them has been well so far. Everything they say they were going to do is being done. The reps were great and if we haven’t called them, they always check in with us at least once a month. We usually go over exactly where they stand and what deals they’ve made. We're halfway through and half of the people have been cleaned off of our slips. We had gotten lean with our own spending and trying to stay to it so that we can get through and get the program done quickly. We can still spend a little time with ourselves doing the things we would like, but not as much as we used to. I'm really happy with National Debt Relief.
Reviewed Sept. 10, 2017
I was struggling to pay the bills and I needed help. My daughter told me about National Debt Relief, and they are awesome. Everybody is so helpful, polite, and are also on point in answering all my questions. I got stress relief since working with them, and I love them because they don't judge and scold you. They're just there to help and they're very good at their job. If anybody comes to me and say they're struggling with debt, I would recommend National Debt Relief.
Reviewed Sept. 10, 2017
My debt was getting out of hand so I looked into relief help and found National Debt Relief online. Every one of their reps was courteous, knowledgeable and friendly. They were very informative about my account and what was going on with it. They also knew what needed to be done. Working with NDR, I got quite a few debts taken care of. All in all, it's a very positive experience.
Reviewed Sept. 10, 2017
I’m on welfare and I was looking to consolidate all my credit cards because I have a financial problem that I could not pay. I called National Debt Relief and I ended up speaking with a rep. I have texts with the rep before but once he got me set up, he doesn't want to talk to me. I got his personal extension but he doesn't answer and sometimes when I call, they’re rude as hell. It sucks.
Some of their company which I wasn’t made aware of sent me these statements and I cannot believe all the charges on it. They’re big dollars and they're not explainable. Why am I being charged a phone fee? I’m also still getting bills from a lot of my credit card companies. I got attorney papers and I’m going to be sued so somebody’s not doing their job. I get a royalty check at the end of the month and it has to go to them. I’m trying to get it lowered but they’re not showing me a list of who has signed off.
Reviewed Sept. 10, 2017
It’s been almost four years since I had a bad accident. My billed arent paid so I'm behind, but National Debt Relief has been very good and nice. I call them once in a while or they email me and they’ve been very helpful and courteous in answering all my questions.
Reviewed Sept. 10, 2017
I had been having problems when I got a letter in the mail from a different company and I didn't like the way the company looked so I researched on my own and found National Debt Relief. I saw that they had an A+ with the Better Business Bureau and I read a lot of the reviews and decided to go with National Debt Relief. The first person that I talked to was extremely helpful and nice. I was really stressed out and I was kind of freaking out about what was going on and they were step-by-step helpful that I could call and get help if I actually needed more help.
They always call me every time I have anything on my account that needs to be dealt with. They made sure I understood everything before we move on. I feel a lot more comfortable with debt being taken care of. It's one less thing that I have to worry about. I know that it's being handled this way. I was having a really rough time and they were able to help me. They were able to go around or change things and they made sure I'm doing good personally before they try to change anything or put new burdens like they were really concerned. It's been really a great and reliable service to use. I already recommended them to lots of friends and I will continue to do so.
Reviewed Sept. 10, 2017
We were upside down due to credit cards. My husband has seen National Debt Relief's advertisement and told me about it. They answered all my questions and made me feel good about how things will going to be handled. Working with them, I know that a settlement will be reached. It is still our first year into it so I look for another two to three years before we will be debt free. If we can get it done before that, it would be great. I’m not looking for any quick solution and I know it will going to take time. Overall, I’m very satisfied with National Debt Relief and I haven’t had any bad feelings over anything that’s been reached.
Reviewed Sept. 10, 2017
I had a business with sales and so I’ve got about 100,000 in debt. I tried to get a loan but nobody would give me one. Somebody I was talking to recommended National Debt Relief and so far, I haven’t had any problems with them. They have a website set up with my account so I can send them letters I get from the creditors. I talk to them when they negotiate something with one of the creditors. They call, e-mail or text me to contact them and they tell me what they’ve negotiated and I approve it. They then sign the deal.
I have one creditor, Discover card, that went through court. National Debt Relief has lawyers that handle that type of thing. Also, a lot of the credit cards like Chase said that they don’t deal with companies like National Debt Relief but National Debt Relief said, "All those companies do that. They just want to do it their way instead of doing it through us." Since working with National Debt Relief, my life’s been more stress-free because they handle everything. They’re negotiating a lot down on the debt, so that seems to be working okay. They have good customer service and they know what they are doing.
Reviewed Sept. 9, 2017
Pleasant customer service, very knowledgeable and supportive, clear and direct information. Always checking in with me and informing me to any changes. Would recommend to anyone who needs assistance in paying off their debt. I feel very satisfied with my experience.
Reviewed Sept. 9, 2017
I have no idea of what is going on. After I signed the papers, I haven't heard from my coordinator. I've reached out and my coordinator said that things were looking good, but that was it. I'm starting to become worried that this may be a scam.
Reviewed Sept. 9, 2017
Marvo and the Team did a tremendous job ensuring that I can resolve my debt issues in the most effective way while removing all the stress I had. I feel as if I am in the best hands possible to get back on pace.
Reviewed Sept. 9, 2017
I have never felt such a relief to have someone offer to help me such as National Debt Relief. It was very helpful for someone to be there at every step which helped me to understand all the informational steps needed to take, and most of all to have people be understanding, and always let me know if I have any questions to merely call. I have on several occasions and connected with someone right away to give me support and help.
Reviewed Sept. 9, 2017
My Welcome Call was very straightforward and easy to understand. Everything was explained briefly but in very common sense terms and left no critical detail uncovered from beginning to end. I was satisfied with the call and I understand the terms of which I am agreeing to.
Reviewed Sept. 9, 2017
I was hoping to avoid taking this route to resolve my problem. But since I could not, I found dealing with Kar **, who was my NDR Rep, very reassuring. He was very helpful and thorough in his explanation of the process. NDR's documentation is very professional looking also.
Reviewed Sept. 9, 2017
National Debt to date has been a great help in helping us get back to financial responsibility! Everyone so professional and courteous and so informative! Looking forward to a great relationship going forward! We are hoping that our decision to go with National Debt Relief will be beneficial to our future financial stability! To date it has been a great eye opening experience for both Lori and Myself!
Reviewed Sept. 9, 2017
I found that both representatives I spoke with, Martin ** for setting up my account and the representative for my welcome call, were very thorough and helpful. They took the time to answer all my questions and guide me through this process with comfort and ease. Thank you.
Reviewed Sept. 9, 2017
Very helpful. Got me out of debt, without going to file for bankruptcy. Can breathe easier now. Can start getting my life back on track. National Debt Relief is the place to go when you are having financial problems. Thanks to them I am debt free.
Reviewed Sept. 9, 2017
Very good at talking you through the process and explaining what all the paperwork was for. I had no problems understanding the process. They took their time with me and did not rush me through the procedure. I probably should have done this sooner.
Reviewed Sept. 9, 2017
This was recommended to me from my mom, I fell on tough times after I moved across country. NDR has already helped me settle one card and I've only made 1 payment so far! I would suggest for anyone struggling or stressing out over free card debt to use this service. It has already put my mind at ease knowing 1 month in I'm seeing results.
Reviewed Sept. 9, 2017
My experience with National Debt Relief was very pleasant. Everyone I talked to was very helpful and all the agents I dealt with conducted themselves in a professional manner. The agents were also very accessible. I never had any problems contacting anyone from NDR. NDR made a difficult and daunting experience easy to deal with. One issue I did have and I'm not really sure what NDR could have done to help in this situation involved one of the credit card companies we dealt with issuing a 1099.
I knew nothing about this and was surprised it came up in a credit check when I was trying to purchase a house. Again I'm not really even sure that NDR was aware of this situation but in the future if they could make an arrangement with the credit companies to let people know if they will be issued a 1099. Other than that I was very satisfied with my dealings with NDR. Fabulous company with wonderful caring professional employees and my case was even solved at a much lower price and in a shorter period of time than the estimate given me at the beginning of the process. I would gladly recommend NDR to anyone and although I hope I don't need their services again I wouldn't hesitate to use them in the future.
Reviewed Sept. 9, 2017
Everyone has been very professional. Fairly simple so far, not something that I really wanted to do, but I hope the outcome is great. I feel this will be a long journey. Hopefully we will have great things to say when it is over.
Reviewed Sept. 9, 2017
Every conversation I had with your representatives has been professional, informative and very pleasant and easy. There has been quick response time and everything has been like clockwork. I would recommend National Debt Relief to a friend or family member.
Reviewed Sept. 9, 2017
My husband went under hospital care and our income dropped drastically for the month. I can't get a fulltime job when I have someone in the home under hospital care because they're not here 24 hours a day. So I reached out to National Debt Relief and started with them in February. They're helpful when I call and working with them got me out of the stress every month. I am relieved that we have already settled three credit cards.
I was a little bit furious last month because they called and wanted me to make an additional $400 payment, which I didn’t have to, but it made me think if this will start happening every month in order to get this out of here. I also called them if I could have in writhing that I paid all three cards deposit because I should be able to file that just in case there's a problem. But other than that, National Debt Relief has been a relief. It's been satisfying as to date and I just recommended it for a family member who started the program last week.
Reviewed Sept. 9, 2017
I had a positive experience. Never felt too judged. I did get the runaround when sued for payment. Eventually worked out pretty well. Wish there had been more honesty about how badly it would affect credit and how hard recovery will be.
Reviewed Sept. 9, 2017
A great experience. Very informative and nonjudgmental. Thank you so much, it will be nice to see the light at the end of the tunnel. I would definitely recommend to anyone struggling with debt that seems to be never ending.
Reviewed Sept. 9, 2017
Everything went great and everyone that I dealt with through the whole process were all very professional, nice, and very informative. Devon walked me through everything so that I would understand everything that will be happening. He did a great job. And my welcome call went great too.
Reviewed Sept. 9, 2017
I cannot say I had a good experience at all. Clear communication from the very start of the program did not exist and left out a LOT of information about all of the fees. Falsely advertised! My debt WAS NOT settled at 50%, in fact it, after the fees, I am paying less than 4k less than my debt. YOU SUCK, every time I call you want more money and change the figures. A TRUE NIGHTMARE!!! You make me sick and have cause nothing but stress!
Reviewed Sept. 9, 2017
I have had nothing but excellent service, very please with my results. I would highly recommend my experience to friends or family. The support team is very knowledgeable, friendly and helpful. Everything is at your fingertips via a computer. Thank you!
Reviewed Sept. 9, 2017
Both Kevin and Christina were very helpful and great to help! Great people skills and very knowledgeable about what they do. They both made me feel like I can get through this hard time and they are on my side. THANK YOU!
Reviewed Sept. 9, 2017
The process of enrollment and the clarity of information was outstanding. Everyone I spoke with were professional and courteous. I believe this was the right choice to clear up my debt problems and hope to be debt free soon.
Reviewed Sept. 9, 2017
They have been professional and accurate on all issues and have done exactly what they said they would do and I am now debt free. I have never had an issue with them that I was unhappy with. I would recommend them to anyone that is struggling.
Reviewed Sept. 9, 2017
Both individuals were extremely helpful and explained everything in detail! They made the process easy in every way! They sent the email information in a timely manner! I would recommend them again even if the program wasn't for you! Thank you guys for all the help and explaining everything!
Reviewed Sept. 9, 2017
The NDR representatives were very thorough in explaining how the program works and all questions were answered satisfactorily at this time. They were very professional and appear to be very knowledgeable about debt related issues. I appreciate the fact that I will be able to access assistance from NDR as needed.
Reviewed Sept. 9, 2017
I was in over my head in debt and I went with National Debt Relief based on the reviews that I had read. They have responded quickly with any questions I had. They kept me up-to-date on my account. I'm very pleased with the fees and how everything has worked. It's all been positive. I just enrolled with them in October of last year and they already have two of my accounts fully resolved. It took a lot of stress and worry off of me. Overall, they’ve helped me tremendously.
Reviewed Sept. 9, 2017
I have a few credit cards and I couldn’t make the payments anymore. I was also having other financial issues and I needed some help. National Debt Relief came up as the best rated on the internet so I took them on. The NDR reps are very welcoming, friendly, professional, and they helped me on the spot. They laid down all the rules and their fees and everything. So, it was pretty good. And I liked what they were proposing.
They're very responsive when I have questions and they act in a timely manner. As soon as they get the proposed settlement, they contact me and we set it up right away. I'm paying back about 25% of my debts now and I still have about three years more but I'm doing good so far. The only thing is that their fees are a little bit high. Also, they take their fees upfront and I didn't really like it. I wish they wait until I pay my whole thing before they take their fees. But other than that, they're great and I would definitely recommend them.
Reviewed Sept. 9, 2017
At first, I contacted NDR for taxes but once I talked to them, I realized they can't do anything with that. Then we talked about the other debt. The first guy I talked to was the best. He explained exactly what the program does and what happens. It was really easy to understand how to call them or how to add if I had another debt. We pay them a certain amount of money twice a month. It's an 18-month program and 5 out of 10 or 11 have been paid off so far. A tremendous burden was lifted off our shoulders.
Reviewed Sept. 9, 2017
I didn’t want to be paying for more debts, so I looked into debt relief. I've been working with National Debt Relief since December and I have now almost completed the program. My interactions with the team at NDR were very good and, whenever I called, the Customer Service understood everything I explored.
Reviewed Sept. 9, 2017
I am disabled and had minimum income. I looked into getting debt relief because of my credit card debt. I stumbled upon National Debt Relief on the internet and it will be a year in December since I went with them. First, I had to call and talk to their rep, Teresa. She’s really good and she helped me out. She made it seem that it would work and I could afford the payment. Even though I’d just be doing the minimum balances, it was hard to completely let things go. But my credit score was bad. My credit score is worse now, although the reps from NDR kept telling me that it would get better.
I want to finish the program in 36 months. But NDR told me that it might take 46 months to start contacting the creditors. NDR set an amount that I can work with every month. And so far, it's been working. Although it’s hard, I make the payments. NDR takes them every two weeks and I've been keeping up a bit. They’ve already paid off three accounts and my debts have been completed. NDR has covered 25% of my debts.
The only thing that kind of upset me was there were a couple of old debts that I had settled before and then all of a sudden, they came up. It's like NDR keeps adding to them. NDR checked my account online and there was one old credit card that I had which I thought I had told them about. And for some reason, an old debt came up. My husband must have had an old credit card debt. That debt got on my report but not the newer debt. I was confused, so NDR called me. I don’t want to keep adding more because I want to finish in 36 months.
I also had two credit cards that I did not put on my debts because I have good standing with them. The problem was when I tried to use those credit cards, they were not accepted. What happened was the credit cards were linked with the next bank. In a way, I did not only lose my bad credit, but also my good credit too. So I had to write and send a letter to the credit card company myself. I had to let the company know that I was not putting them on my debt line. It took me a long time and NDR did not do it for me.
I've been dealing with it for about three months, but the company did not believe me. It even got to a point where I didn’t use the other credit card anymore because I didn’t want to go through that process. NDR also did not explain that to me before I started the program. But as far as everything else, NDR was all right. They've been really nice. They've explained everything with what's going on too. I also get an email that says the updated statement. I keep track of things that had been paid off, so NDR and I are on the same page. Everything that they have on their screen, I have a print-out. I just wish that they would give me extra help instead of “you can do it” type of thing.
Being with NDR, it’s been a relief for me because I don’t have to worry about getting the minimum payments every month. Also, I know that my debts are being taken care of. I stopped getting all the letters and the harassment things that I had too. Although, I don't understand if the interest is still in the current because NDR has not contacted the other companies yet. But they keep contacting me and I keep getting a balance that my interest keeps going down. Even though I've sent these companies a letter saying that the debt is under National Debt, I don’t know if that gives them every right to stop incurring the interest or the late fees because I don't want that. If it's putting more debt on me, then what's the whole point of me getting debt relief help.
Reviewed Sept. 9, 2017
I ran into a lot of medical bills which ran up my credit card debt so we were in a tight spot. I searched the internet for a debt relief program and as far as reviews go, National Debt Relief had better reviews and more satisfied customers, so we chose to go with them. I worked with a few people at NDR and they were all very pleasant and helpful. They also took the time to listen and really understand what it is that I was looking for and how they can help me. NDR provided a lot of structure as far as getting our debt paid off and made things a little easier in that respect.
Reviewed Sept. 9, 2017
I wasn’t sure I could do it on my own so I looked into relief help. National Debt Relief made settlements that helped, but they are slow on some when I want to be aggressive and put this to an end. On the other hand, their team was always polite and answered my questions all the time.
Reviewed Sept. 8, 2017
Calling a debt relief company was the thing I wanted to do. But things happen. And you have no choice. After looking at all my options and looking at reviews there was no doubt National Debt Relief was the best!!! Their staff at customer service were very professional. Now that I've turned my headache over to them, my life just gets better every day. They keep me updated on all accounts. Their staff are like family. I can't believe how well they've done. 5 star all the way. If it comes a time you need relief, skip the rest and call the best. National Debt Relief. My only regret is that I didn't call sooner. To National Debt Relief, my hats off to you. Thank you for all you've done. Sincerely, from a very satisfied customer.
Reviewed Sept. 8, 2017
I had a great experience signing up, So far so good but still waiting to see results. I hope to see that my accounts get to be settled soon and I'm hoping this experience to continue to be helpful, I haven't had anyone contact me and I find that a little concerning. But I know if I have any questions I can always call the customer service number.
Reviewed Sept. 8, 2017
My debt last year was overwhelming and causing me a lot of anxiety. I felt like I was never going to be able to be debt free. National Debt Relief has taken a huge burden off my shoulders by working with my creditors to reduce and pay off my debt. I am truly grateful for everything they have done.
Reviewed Sept. 8, 2017
Interviewer was informative and professional and took time to answer all my questions. Very knowledgeable of the regulations. I arrived at an informed decision without any pressure from the interviewer. All the required forms were reviewed, signed and completed online.
Reviewed Sept. 8, 2017
I was given all the proper information. Customer service was great and representatives were patient with me through out the entire process. I would recommend this service to anyone who is going through a financial crisis. Thank you for all your help.
Reviewed Sept. 8, 2017
I am very pleased with how easy it was to get started in the program. The representatives were amazing & full of useful information. I feel so much relief knowing my debt is being taken care of & I won't have to deal with the creditors directly any longer.
Reviewed Sept. 8, 2017
WE had nothing but good things to say about National Debt Relief. Armani ** was excellent in explaining the program and how it worked, what would happen, how much our payment would be each month. He was very patient answering all our questions and concerns, Our welcome call was also a very good experience.
Reviewed Sept. 8, 2017
Everything was explained correctly and detailed! Very helpful and answered all questions! It was very fast as well. The representative gave out detail information and was precise on the explanation part. He was very helpful and understandable. The experience was wonderful.
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