Buyer's Choice Award Winner

National Debt Relief Reviews

4,880,395reviews on ConsumerAffairs are verified
  • We require contact information to ensure our reviewers are real.
  • Our moderators read all reviews to verify quality and helpfulness.
  • We use intelligent software that helps us maintain the integrity of reviews.
+2 more
Author picture
Edited by: Amanda Futrell
Author picture
Fact-checked by: Jon Bortin

About National Debt Relief

National Debt Relief is one of the largest debt settlement companies in the U.S. Founded in 2009, National Debt Relief negotiates with creditors to reduce how much you owe on unsecured debts such as credit cards, personal loans, medical bills, private student loans and collections. It offers personalized plans to help you resolve debt, along with support from dedicated debt specialists.

Pros
  • Free consultation with debt coach
  • Free debt relief quote
  • Numerous accreditations
  • Professional and responsive customer support
  • Easy enrollment process
Cons
  • Fees can reduce overall savings
  • Not available in all states

National Debt Relief Reviews

Over 50k reviews since 2016

Filter by Rating

  • (50,782)
  • (5,509)
  • (1,362)
  • (594)
  • (498)

Popular Mentions

    How do I know I can trust these reviews about National Debt Relief?
    • 4,880,395 reviews on ConsumerAffairs are verified.
    • We require contact information to ensure our reviewers are real.
    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Top reviews
    • Top reviews
    • Recent
    • Oldest
    • Most helpful

    A link has directed you to this review. Its location on this page may change next time you visit.

    3 featured reviews
    How do I know I can trust these reviews about National Debt Relief?
    • 4,880,395 reviews on ConsumerAffairs are verified.
    • We require contact information to ensure our reviewers are real.
    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Page 243 Reviews 48035 - 48235
    Verified purchase
    Customer ServiceStaffProcessTransparency

    Reviewed Sept. 12, 2017

    I was in a desperate situation. I needed help with my financial situation. I was in my bathroom and I heard the man talking on the commercial of National Debt Relief saying "if you need help please visit." So I was like, it’s a sign for me to call. I called them and I told the rep my situation at that time which was really a hardship. I was about to lose my home and it was horrible.

    I have good communication and interaction with every member that I worked with and spoke to so far. And I really appreciate the fact that I’m able to open an account and see all my transactions and everything that’s going on. Whenever an account is to be settled and negotiated, they give me a courtesy call and email to let me know. They tell me what’s happening with the situation and how much they’re willing to offer to settle the debt. And I give them the okay if I’m in agreement. And most times, I’m in agreement. And on my way home last night, I saw that they offered to clear two more accounts. I was able to just click yes, settle the account. It’s really simple and I like the convenience of their program and how they do it so great for me and my schedule. I’m so very grateful for them. I love my experience with National Debt Relief.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 12, 2017

    National Debt Relief helped me out of a tough situation. Their reps were courteous and were able to answer all of my questions over the phone. They were helpful for a while, while I was working, but the last couple of months, I haven't had any contact with them because I haven't had any income. Overall, they’re doing a good job. I never expected to be in a tough situation, but I am glad to have NDR that I could call on for help. I'm still in a tough, pressure situation but at least I finally got a job. So, I'll make that plan working again then I'll hopefully be able to get out of debt.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 12, 2017

    I was drowning in credit card debt and National Debt Relief has been good. They’ve been great anytime that I've reached out to them for assistance and I've always gotten an immediate response. It brought my monthly payments to my credit card companies way down to where I can actually manage my finances and have money for groceries. They've successfully closed two of my four accounts. I haven't heard anything from them in a few months but I assume they're taking care of my account. They've been extremely helpful to me and were there when I thought there was no good outcome to my financial situation. They gave me the light at the end of the tunnel that I could manage my finances and could get them paid down and come out on top in the end.

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed Sept. 12, 2017

    I was so far in debt that I couldn’t see above water. Whenever I called the team at National Debt Relief for help, they always talk to me and tell me what I'm doing or what they're doing. I have already seen results twice or thrice and it would take about five years for me to complete the program. I'm in their hands right now and I feel less stressed. Whatever they say, I'm going along with it. Thank God for National Debt Relief.

    Thanks for your vote!
    Verified purchase
    Online & App

    Reviewed Sept. 12, 2017

    I was in a financial hardship and I needed help. I've contacted National Debt Relief and I’ve had a good, positive experience with them. They seemed like they’re doing all the referrals on the website they said they’d do and I’ve already settled a few debts. Working with them has improved my financial situation. It’s also given me relief from some creditors who are hounding me. National Debt Relief is a great company and they have a great program.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 12, 2017

    The people at National Debt Relief were nice and very helpful. They were also quick to respond especially when I call them. Now, I have ease of mind that I don’t worry about my financials. Everything’s been good.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Sept. 11, 2017

    I am very happy with the first credit card resolution. I can finally breathe a little and do not feel so stressed. The people that I have talked from National Debt have been very courteous and have helped me understand what is going on at all times.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Sept. 11, 2017

    Thanks to Rocco & to the other guy who entertain me after Mr. Rocco. I give them 5 stars perfect score. I will highly recommend the National Debt Relief to my friends who needs help. Hopefully I will be debt free in 2.5 yrs. Thank you very much & more power.

    Thanks for your vote!
    Verified purchase
    StaffTransparency

    Reviewed Sept. 11, 2017

    I was very pleased with everything. The gentlemen, Adam, who helped me was very good at his job. He explained everything so that I understood everything. The welcome young lady was also very good at explaining all to me. Again very pleased with the entire experience. Thank you.

    Thanks for your vote!
    Verified purchase
    StaffProcessTransparency

    Reviewed Sept. 11, 2017

    My only concern with my experience was a lack of clear communication. I realize the representatives have to often repeat many statements to many different clients. As a result, they sometimes speak too fast and slur the words making it difficult to understand. I found myself asking many times for them to repeat, and felt a bit rushed through the process. Other than that, I was very pleased!

    Thanks for your vote!
    Verified purchase

    Reviewed Sept. 11, 2017

    I had my doubts in enrolling in this but after careful consideration and great counseling I went ahead and did it. I can't thank the underwriter and Mark ** for their help. Mark was exceptional!!! Thank you for your help!

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Sept. 11, 2017

    They were able to give me exactly what I was looking for in regards to my debt resolution. They answered any and all questions I had. I've already referred someone to you and can only hope you're able to help her as much as you helped me. Thanks again for everything!

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed Sept. 11, 2017

    The representatives offered friendly and detailed information. They were able to answer any questions I had and offered transparency, which was important. They break everything down in a manner that made sense. I felt confident I was making the best decision possible for my situation.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 11, 2017

    I just settled my first piece of debt for less than half of what was owed! I'm so glad I choose to take this step and start becoming debt free! The customer service is excellent and the representatives are very friendly and helpful. I can't wait for my next offer!

    Thanks for your vote!
    Verified purchase
    ProcessTransparency

    Reviewed Sept. 11, 2017

    So far, everything is working like it should. The program was well explained and I had no questions or concerns with any of the paperwork. The ladies that I spoke with were very respectable to my situation. They did not talk down to me over the situation that I placed myself in.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 11, 2017

    INCREDIBLY happy with services provided from NDR! Came in with $36,000+ in debt and almost a year later I have $15,000 remaining! Will continue to work with them and looking forward to being debt free! Best customer service experience too - every time I have a question or a concern, employees over the phone are extremely informative, patient and helpful. Highly recommend!

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed Sept. 11, 2017

    From the initial inquiry to the final signing, customer support is top notch! My onboarding rep made sure I was clear and that all my questions were answered. The customer service department was very supportive as well. Walking through entire contract and asked again if I have questions.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Sept. 11, 2017

    Both representatives that we spoke with were very efficient and helpful. Any questions we had were quickly answered by the representatives. We look forward to working with National Debt Relief. What a relief to know that our debt will be so quickly and efficiently resolved. Our finances will be so much easier to handle now that this debt has been cared for.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcessTransparency

    Reviewed Sept. 11, 2017

    It took me a very long time to finally make the call. It was a scary thing to do -- admit that I need help. Eddie walked me through the process step by step. Everyone that I have had contact with were amazing. Thank you for helping me down the right path.

    Thanks for your vote!
    Verified purchase
    Process

    Reviewed Sept. 11, 2017

    The process was so easy. I started out so worried about how I was going to move forward and how my debt would affect my future. After working through the application process I felt so much better. Over the course of my lunch break I went from stressed to relieved. All my questions were answered and for the first time in months I felt like thing were going to be okay. I can't wait to finish this journey and become debt free.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Sept. 11, 2017

    It was great. I was very pleased with my point of contact. He was very helpful. I have not started yet but I am sure they will help my needs. I would recommend them to anyone in need of reducing their debt, without claiming bankruptcy. I am hoping this will help other people in need of relief from debt.

    Thanks for your vote!
    Verified purchase

    Reviewed Sept. 11, 2017

    It was a struggle keeping track of all of the payments without NDR, so when they took over contacting debtors, I was able to focus on working. The payment schedules were manageable, and I was able to defer when something unexpected came up. Overall, they helped me resolve my debt issues and keep calm about it. It's not fun owing money, and it was vastly helpful to have a plan to take care of it.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed Sept. 11, 2017

    Anibal was very kind, considerate and eased my anxiety. He explained everything so well. Next contact with Richard was a joy and pleasure, again going over everything to my satisfaction and understanding. It took me a long time even to make the call and after I did, I couldn't be more relieved.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcess

    Reviewed Sept. 11, 2017

    I applied to National Debt Relief and the process is very easy. The Customer service is reliable and explained everything in detail. In addition another welcome team member will go over things again to make sure you completely understand the process.

    Thanks for your vote!
    Verified purchase

    Reviewed Sept. 11, 2017

    So far I'm comfortable with my decision to join NDR! They keep me informed. I am anxious for my 6 months deposit soon so NDR will begin paying on my cards. I'm glad to have joined and feel like NDR is doing a good job with me.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcessTransparency

    Reviewed Sept. 11, 2017

    I feel supported and fully informed by the debt specialist and welcome call educator. They gave me clear instructions and explained the program succinctly and fully. They prepared me for what to expect and gave me confidence that my debts will be resolved.

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed Sept. 11, 2017

    The process so far has been a great one. Shelley ** was my first point of contact and she has been very accommodating to my time schedule to get the process started. I am looking forward to the end results of this program to become debt free.

    Thanks for your vote!
    Verified purchase

    Reviewed Sept. 11, 2017

    They have given me a peace of mind handling my credit card debts in more than a professional way. They handle my account as if it is their personal business. Being able to keep track on a daily basis makes everything easy to keep up with knowing that they are working to pay my creditors off as quickly as possible. I highly recommend this service to the public.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Sept. 11, 2017

    The people at National Debt Relief were awesome at helping me figure out how to handle my debt. I will be going through a major surgery soon and will have no income at that time. I was worried about my debts until National Debt Relief helped me. Thank you so much for your kindness and courtesy.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 11, 2017

    I had a very positive experience with this company and especially their customer service department. When Renishika told me she would call me the following week with hopefully the news that I was debt free, I hoped she would follow through, but I just had to sit and hope she did. Well... she did call me. The words "you are now debt free" brought me to tears. She was so kind and considerate. Renishika took the time to listen to my concerns and address them. Kudos to her for helping me achieve my goal. Bless her, she is truly a woman of her word.

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed Sept. 11, 2017

    So happy that I did find this company to help me in resolving my financial situation. Enrolling and arrival is very fast and systematic. They will walk you in every aspect of the program as well as explaining them fully. Most of all staffs are very friendly with quality service. I have trust and confidence that they can help me. Thanks a lot National Debt Relief.

    Thanks for your vote!
    Verified purchase

    Reviewed Sept. 11, 2017

    National Debt Relief has been great to work with. They have help me so much and made it much easier for me to get things back on track. Payment plan was easy and at a point I can afford. They took the worry out of getting things done. No hassle at all.

    Thanks for your vote!
    Verified purchase
    Kyle increased rating by 2 stars.
    Customer ServiceStaffTransparency
    After a positive interaction with National Debt Relief, Kyle increased their star rating on Jan. 15, 2018.

    Updated review: Jan. 15, 2018

    Working with National Debt Relief is a great way to stop struggling every month, going month to month, and trying to settle everything down. They've made bill payments easier and everything has been good.

    Original Review: Sept. 11, 2017

    I have been paying for a few months now. The staff is very nice but there's no communication from them. I still have my creditors calling me even though I was told it would be communicated through them. I have finally got my first agreement email the other day and great it's getting taken care of but that's 1 of a few and haven't been told about the rest.

    Thanks for your vote!
    Verified purchase
    StaffTransparency

    Reviewed Sept. 11, 2017

    I was very pleasantly surprised at the way they handled my case and explained everything thoroughly. They are very professional and direct with all information. I would recommend them to a friend. They made my debt more like a thing of the past.

    Thanks for your vote!
    Verified purchase
    PriceStaffProcess

    Reviewed Sept. 11, 2017

    Updated on 10/04/2018: National Debt Relief was able to negotiate a lot of our debts and knock the prices out. Things get broken in half or become less, so the program is going a little faster than I thought, which is nice. I have six debts and I only have around four more before it is all paid. It is going well. I just have one that I’m trying to have them deal with, but it’s one of those companies that’s a pain to deal with. Working with National Debt Relief has taken so much stress off.

    We made it to the point where the payment plan is affordable, so it hasn’t been that bad. It is a lot less than what I’ll be paying if I didn’t have NDR, so it was manageable. The cost is good, although at first, I was confused because I knew they have to send the money to a debt collector. I gotta pay for those things and that’s not free. There was a higher fee on one thing, but it was based on how much work they had to do with certain companies. Some are super easy and some are a pain, and it varies. I questioned one of the fees and asked why they paid so much on one and they said it was more debt than another one. NDR was trying to negotiate with a company, and NDR wasn’t happy with it. They were fighting for a lower amount and that was impressive because they were looking out for my best interest too. It was amazing. They have been a blessing and I've told people about them.

    Original review: I felt everyone was very knowledgeable and honest. And feel they are trying their best to help my situation. They went over every detail of what the process was, what could have and how to deal with it. I appreciate the friendliness of this company.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed Sept. 11, 2017

    Great help... Best company in this field. Highly recommended. Great customer service and vast experience in dealing with same issues over the years. Moreover, clear, explanations about every single detail. I am so happy that I have found relief in hard economical times. Thanks NDR.

    Thanks for your vote!
    Verified purchase
    Transparency

    Reviewed Sept. 11, 2017

    I have been very happy with this experience so far. My options were clearly explained, I wasn't judged, and was given prompt help. This opportunity is going to mean a lot for myself, my children, and our future. I am excited to start this journey.

    Thanks for your vote!
    Verified purchase
    Process

    Reviewed Sept. 11, 2017

    Thank you NDR for helping me pursue financial freedom! This program will help my family & me become debt-free to strengthen our financial portfolio. With this program, we will have the opportunity to press that "restart" button to manage our money better & live within our means. Blessings!

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcess

    Reviewed Sept. 11, 2017

    I can't express more in depth how much this company and program has benefited my life. From client support, acknowledgment, customer satisfaction, and customer relationship. Hands down, I can say this is a decision I will never regret at this time in my life. Not only am I satisfied with what the company and program has done to my life, but I am absolutely grateful for the customer relationship we have both build together.

    Every time I have a question or there is something that needs attention, National Debt Relief is always on top of information I have inquired about, there is always room for a call back when you are in need of an answer, there is a feeling of need to fulfill every single client's voids and I thank all of you for being here. If you have not made a choice on what to with your credit and debt, Well, National Debt Relief is the answer to your questions and all doubt will be reassured and answered. Thank you again for the loyalty and concern about my future. To all staff!

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed Sept. 11, 2017

    Everyone I have talked to has been great! Always answering any questions I have and always seem nice. When I was nervous to even start this process they talked me through every step possible. It's wonderful to feel comfortable this entire time.

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed Sept. 11, 2017

    They were very quick and upfront and honesty was amazing. No flaws or gimmicks and Customer service is the best. So I can say easily choose National Debt Relief cause they can help and it only takes a day or two to resolve the issue. That's lightning fast.

    Thanks for your vote!
    Verified purchase
    StaffProcessTransparency

    Reviewed Sept. 11, 2017

    George **, IAPDA, Certified Debt Specialist, CDS from National Debt Relief is concerned and genuinely wants to help me out of my debt. He was able to calmly explain the program and I am confident that together we can work this out.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 11, 2017

    The representatives I set up my account with were thorough in explaining all the details, and your Customer Service was very helpful in fulfilling a request I had concerning the payments. You are very "upfront" and there's nothing you leave me hanging on. It's all easy to understand, and you stand by your word. Many thanks to all of you at NDR!

    Thanks for your vote!
    Verified purchase

    Reviewed Sept. 11, 2017

    After a failed business we were in a lot of personal debt. National Debt Relief really helped get out of debt and back on track. So glad we found them. So now we are out of debt and we save money for what we need then buy it instead of using credit. We still use our credit cards but we pay the bill in full at the end of the month. This was a great learning experience.

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed Sept. 11, 2017

    Both parties that helped me were very helpful in providing in-depth information about how the company works and what happens every step of the way. They made me feel at ease and trust them with helping me through this entire process. I'm looking forward to working with this company.

    Thanks for your vote!
    Verified purchase

    Reviewed Sept. 11, 2017

    Thus far National Debt Relief has been a stupendous company to work with. After only two months they have already settled one of our accounts! Amazing! Thank you so much National Debt Relief! I will be recommending you to everyone I know that is in a similar situation. It is such a blessing to have an honest company like you to turn to in a time of stress.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcessTransparency

    Reviewed Sept. 11, 2017

    NDR was very helpful when getting me set up in the program. I felt a big relief was taken off my shoulders. The gentleman who helped me took the time to explain all the forms I needed to go over, which was so nice. Since that time, I have not heard from anyone. So I guess everything is going well.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcess

    Reviewed Sept. 11, 2017

    I appreciate the prompt customer service I received. I recommend the program to others as well. Program outline is clearly defined and easy to use and also easy to manage. Everyone I spoke with was polite, helpful and efficient. Thank you again.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Sept. 11, 2017

    We were very happy with the people that told us all about the programs as we went about our problem. There is a lot of paperwork to go about. We will be very happy when this complete and we are out of debt so we can relax. Thank you very much.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcess

    Reviewed Sept. 11, 2017

    I was in real trouble with my finances. A lot of unforeseen emergencies and home repairs have happened over the last year and I incurred a lot of debt as a result. Ivori with NDR was so helpful in getting my program set up and everyone I have spoken to since her has been very kind and helpful. I was in a state of despair before my call to NDR and now I have some hope for the future. Thank you!

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed Sept. 11, 2017

    Thanks to the help of the representative it feels like a weight has been lifted off my shoulders. The representatives I've dealt with were very helpful, considerate, and friendly. Definitely recommend this program to many friends and family I know.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed Sept. 11, 2017

    I don't know what to say! The who assist me through by phone is professional, patient, helpful, sometimes I don't understand. And then she is trying hard to explain until I got the point, especially people in culture. I appreciate. Thank you very much.

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed Sept. 11, 2017

    National Debt Relief representatives have been very helpful. The process has been quick and easy thus far. I'm hoping that with their help I can become debt free as quickly as possible so I can get a fresh start. I'm glad they're here to help me out of this situation.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 11, 2017

    My enrollment was very swift and effective. I was given all information needed from the representative. The representative was very professional. The rep explained everything that I will need to do, and how to handle credit card call from the companies involved.

    Thanks for your vote!
    Verified purchase

    Reviewed Sept. 11, 2017

    National Debt Relief helped us get our high debts settled for much less than we owed and everything was settled and cleared in less than a year. We've been working very hard to get our credit score higher and it has all paid off us!!??? We highly recommend them to anybody that is in our same situation!!

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 11, 2017

    I looked into debt relief help for personal reasons and I came upon National Debt Relief on the internet. I've been with them for about a year now and they're helping me in paying off my debts. I'm now about three years away from being debt-free. The reps are professional and try to take care of what they can, and they've always been able to answer my questions. I have already recommended the services of NDR to an individual.

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed Sept. 11, 2017

    I had all kinds of bills and I needed them taken care of. I've never had any problem with National Debt Relief and the program has helped pay my bills. I’ve had a very good experience and I have recommended them to other people.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 11, 2017

    I’ve been with National Debt Relief since January and February was my first payment that I made to the bank. They're working on three accounts but right now, I'm having a problem with Target. The bill there has been getting nasty. They say I have $1,500 of interest on my account and that it's due and payable. They turned my case over to a collection agency and they keep calling me. If I don't pay it by a certain time, they're going to take me to court and I'm getting scared.

    I contacted NDR and they said that they are working on it. NDR told me that the collection agency can't call me between certain times but they know I can't pay them and I'd given them a number to call. They asked me my social security number too. It's nerve-wracking and nobody else is bothering me like Target so I want that one done next. I would think the person that's bothering you the most would be the one that NDR would wanna deal with first. But I do have the lawyer thing in my packet with NDR and I'm guessing the collection agency talks to him.

    When I call NDR, they’re very courteous but they need to be more communicative especially when I send them a fax. They should call me back and say that they got my fax and give me some peace of mind because I'm in fear. Otherwise, NDR has already paid back the Citibank loans and I was really happy because they did it in three months. I only have $1,300 a month I can put in there. I only had 273 before but there was an increase on my husband's retirement check. Now I'm just putting the whole thing in there.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Sept. 11, 2017

    I had a very good experience with National Debt Relief. I was retiring and I knew I was going to have less money, so I was looking for ways to get out of debt and everybody from NDR has been courteous, very helpful and answered my questions. I had to go to court for a bank and everybody was very supportive as far as telling me what to do and how to do handle it and everything came out fine. I'm still in debt and my credit rating is still in the toilet but I'm doing better. I have two of my debts paid off now and I'm working on the third. I’d recommend NDR to my friends.

    Thanks for your vote!
    Verified purchase
    Customer ServicePriceStaff

    Reviewed Sept. 11, 2017

    I had little debts which I wanted to consolidate and pay. National Debt Relief's team has been pretty good and their customer service had been really great. Working with them has been positive so far. They have come to some positive decisions and some payments have been resolved as of yet. They charge a little fee but as long as my debts are resolved, there's no issue on it.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Sept. 11, 2017

    I had too much to pay for my debts and I wanted to get it taken care of. The rep at National Debt Relief is real nice and so far, they helped me pay off one credit card already. They're still working on the other ones but it's been a good experience. I'd recommend them.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Sept. 11, 2017

    I couldn’t work that much because I’m a house cleaner and I have an injury in my back. My situation wasn’t that good and National Debt made my life easier. Now, I don’t have to think about paying the credit card minimum. Also, their team was friendly and helpful. It was always easy to talk with them. Everything is good so far and I recommend them.

    Thanks for your vote!
    Verified purchase
    Customer ServicePriceStaff

    Reviewed Sept. 11, 2017

    I had credit card and store department debts as well as some installment loan. I was with another consumer credit counseling company that turned out to be not good. I then went online and was reading the reviews and National Debt Relief is better than some of the other places. When creditors contact NDR, they're eager to try to work something out. I had a situation where I was in a debate with Sprint where they were saying I owed some money, and I didn’t. They had contacted NDR who had worked out a thing for them. I wasn’t too happy about it because I was just challenging what the price was that they said I owed. However, I worked with the representative and we came to a resolution and the whole nine yards.

    My credit score is going up, so they must be doing something right. I could have structured it myself and paid off everything. However, having somebody advocate for you has made it so much easier. NDR has affected my life more positively because I don’t have to worry about 13 of the bills that I have. They make sure that when they come in the mail or they hit me online, that I get them written down, I get the money order or check mailed or call for them to take it out of the account. It took away the overwhelming feeling of dealing with my debt. It was my fault but it's great to have somebody come in and help you even when you make some mistakes yourself.

    I like that NDR's representatives are pretty much the same across the board. I don’t like being told one thing by somebody else and another thing by someone else. I like that there is a set standard. Then if they don’t know the answer, they don’t give me some hook and jab thing. They’ll say, “Well, let me research that,” which is what you're supposed to do in customer service. All in all, my experience has been positively impacting my credit score and my ability to function from day to day without being overwhelmed.

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed Sept. 10, 2017

    They very on top of getting settlements with creditors for their customers. The way they go about doing that is either by email or by phone call to confirm the settlement with the customer. They are very easy to get in touch with and also getting an answer to any question that you may have.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 10, 2017

    Both representatives were courteous, helpful and dedicated to getting me started. The forms I needed to sign were sent quickly to my email and the instructions were easy to understand. Your representative guided me thru each form. Thanks for the assistance.

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed Sept. 10, 2017

    Good Communication when I first signed up but after I cannot get a hold of my main point of contact. I tried sending an email to service@nationaldebtrelief.com and my email was returned. Not feeling so well without communication, I like a response when I send an email.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 10, 2017

    The customer service at National Debt Relief is personable and each member of the staff is well-informed and professional. They take the time to answer all of your questions and provide you with detailed documents electronically so you can understand all steps in the debt relief process.

    Thanks for your vote!
    Verified purchase
    Process

    Reviewed Sept. 10, 2017

    I am so happy that I found this program. It gives me the opportunity over time to reduce credit card debt. This is a long term project with lots of paperwork to be done and the NDR welcome package explains the process in detail and easy to follow steps.

    Thanks for your vote!
    Verified purchase
    Price

    Reviewed Sept. 10, 2017

    My daughter threw my husband and I out into the street. Scared and nowhere to go. We took a loan with Rise not knowing that the interest was so high. We took the loan out because we had no money and with no place to go. We used the money to pay off our truck, so that we could sleep in it. I do have a few credit cards. I tried to get an increase on credit card to pay loan off through Capital One was denied twice and tried to get a debt loan and was also denied twice with Wells Fargo, Ready to go homeless, my husband and I saw your ad for debt relief and called to explained situation and now we are saving over $500.00 a month. Thank you National Debt Relief. You kept us from sleeping in our truck. GOD BLESS YOU NATIONAL DEBT RELIEF!!!

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Sept. 10, 2017

    We are very grateful to National Debt Relief. But when we first signed on they were very nice to help us with credit card debt. But we're unwilling to help with medical bills. Only wish we could have been helped with medical. Other than that great job.

    Thanks for your vote!
    Verified purchase

    Reviewed Sept. 10, 2017

    I currently have a large amount of debt. With National Debt Relief's help they have put me into a program that will allow me to get out of debt. It's going to take hard work but I know they will pull through for me.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed Sept. 10, 2017

    I'm grateful for the help of National Debt Relief! They work so hard to make my life easier and stress free. Having the legal team there when I need them is amazing! And the communication is so easy... Phone or email they are always available.

    Thanks for your vote!
    Verified purchase
    Customer ServiceProcess

    Reviewed Sept. 10, 2017

    There was this one moment that came up when I was being sued from one of the credit cards. I called them up and they acted immediately by providing me assistance and letting me know that I do have options. They wrote up a rebuttal for me that I can turn in. Then couple weeks later the credit card company settle on a payment. That was the moment I knew I made the right choice in starting in this program.

    Thanks for your vote!
    Verified purchase
    Price

    Reviewed Sept. 10, 2017

    NDR is like a piggy bank that saves my money for me. They're also like a great haggler at a flea market that chews and chews at the seller until they've given in and lowered the price of the item in question. They've settled one of my credit card debts for me. The debt was over $6k and they've got a settlement for $2.6k!

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed Sept. 10, 2017

    Great customer service really helping me get back on my feet again. Thank you, resolved 2 debts in one month after a 250 payment. I owed 10,000 and it's working great for me. And they stopped the annoying debt collection calls and no fear of getting sued.

    Thanks for your vote!
    Verified purchase
    StaffTransparency

    Reviewed Sept. 10, 2017

    Tiara's customer skills are excellent, professional and very relatable. She made the situation tolerable broke down every part of doing a debt reduction understanding and clear. She is very patient and feel really good about my decision to take charge of my credit.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Sept. 10, 2017

    I would like to say it was very easy to do. I just wish the creditors would quit calling. I have told them a lot that I am using National Debt Relief and they don't care. So I hope the calls stop soon. I will also say that the staff have been very friendly and helpful.

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed Sept. 10, 2017

    I have sign contract with National Debt Relief already 4 months. They got 4 my payment. I have total 13 credit cards. But they not completed at least one credit card. My credit card call me every day and send to me letter. They said they not any information from National Debt. And right now they closed permanent my account. I don't in 4 months they not completed at least 1 of 13 my credit card. I saw online customer review a lot 5 star. I think it is fake. I hope everybody be careful with them. Thanks.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 10, 2017

    I sent my information and I got a callback in two days. Everyone has been very helpful. This is just the start for me, and I'm hoping everything keeps as smooth as is been coming. I just want to thanks everyone working for National Debt Relief for giving me a hand resolving my debt. You bringing peace to me and my family, and that is very appreciated. Thank you all!

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed Sept. 10, 2017

    I had a business with sales and so I’ve got about 100,000 in debt. I tried to get a loan but nobody would give me one. Somebody I was talking to recommended National Debt Relief and so far, I haven’t had any problems with them. They have a website set up with my account so I can send them letters I get from the creditors. I talk to them when they negotiate something with one of the creditors. They call, e-mail or text me to contact them and they tell me what they’ve negotiated and I approve it. They then sign the deal.

    I have one creditor, Discover card, that went through court. National Debt Relief has lawyers that handle that type of thing. Also, a lot of the credit cards like Chase said that they don’t deal with companies like National Debt Relief but National Debt Relief said, "All those companies do that. They just want to do it their way instead of doing it through us." Since working with National Debt Relief, my life’s been more stress-free because they handle everything. They’re negotiating a lot down on the debt, so that seems to be working okay. They have good customer service and they know what they are doing.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 10, 2017

    It’s been almost four years since I had a bad accident. My billed arent paid so I'm behind, but National Debt Relief has been very good and nice. I call them once in a while or they email me and they’ve been very helpful and courteous in answering all my questions.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Sept. 10, 2017

    My debt was getting out of hand so I looked into relief help and found National Debt Relief online. Every one of their reps was courteous, knowledgeable and friendly. They were very informative about my account and what was going on with it. They also knew what needed to be done. Working with NDR, I got quite a few debts taken care of. All in all, it's a very positive experience.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed Sept. 10, 2017

    National Debt Relief is doing a very good job and the communication with them has been well so far. Everything they say they were going to do is being done. The reps were great and if we haven’t called them, they always check in with us at least once a month. We usually go over exactly where they stand and what deals they’ve made. We're halfway through and half of the people have been cleaned off of our slips. We had gotten lean with our own spending and trying to stay to it so that we can get through and get the program done quickly. We can still spend a little time with ourselves doing the things we would like, but not as much as we used to. I'm really happy with National Debt Relief.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 10, 2017

    I was struggling to pay the bills and I needed help. My daughter told me about National Debt Relief, and they are awesome. Everybody is so helpful, polite, and are also on point in answering all my questions. I got stress relief since working with them, and I love them because they don't judge and scold you. They're just there to help and they're very good at their job. If anybody comes to me and say they're struggling with debt, I would recommend National Debt Relief.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Sept. 10, 2017

    We were upside down due to credit cards. My husband has seen National Debt Relief's advertisement and told me about it. They answered all my questions and made me feel good about how things will going to be handled. Working with them, I know that a settlement will be reached. It is still our first year into it so I look for another two to three years before we will be debt free. If we can get it done before that, it would be great. I’m not looking for any quick solution and I know it will going to take time. Overall, I’m very satisfied with National Debt Relief and I haven’t had any bad feelings over anything that’s been reached.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 10, 2017

    I had been having problems when I got a letter in the mail from a different company and I didn't like the way the company looked so I researched on my own and found National Debt Relief. I saw that they had an A+ with the Better Business Bureau and I read a lot of the reviews and decided to go with National Debt Relief. The first person that I talked to was extremely helpful and nice. I was really stressed out and I was kind of freaking out about what was going on and they were step-by-step helpful that I could call and get help if I actually needed more help.

    They always call me every time I have anything on my account that needs to be dealt with. They made sure I understood everything before we move on. I feel a lot more comfortable with debt being taken care of. It's one less thing that I have to worry about. I know that it's being handled this way. I was having a really rough time and they were able to help me. They were able to go around or change things and they made sure I'm doing good personally before they try to change anything or put new burdens like they were really concerned. It's been really a great and reliable service to use. I already recommended them to lots of friends and I will continue to do so.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 10, 2017

    I’m on welfare and I was looking to consolidate all my credit cards because I have a financial problem that I could not pay. I called National Debt Relief and I ended up speaking with a rep. I have texts with the rep before but once he got me set up, he doesn't want to talk to me. I got his personal extension but he doesn't answer and sometimes when I call, they’re rude as hell. It sucks.

    Some of their company which I wasn’t made aware of sent me these statements and I cannot believe all the charges on it. They’re big dollars and they're not explainable. Why am I being charged a phone fee? I’m also still getting bills from a lot of my credit card companies. I got attorney papers and I’m going to be sued so somebody’s not doing their job. I get a royalty check at the end of the month and it has to go to them. I’m trying to get it lowered but they’re not showing me a list of who has signed off.

    Thanks for your vote!
    Verified purchase
    Customer ServiceTransparency

    Reviewed Sept. 9, 2017

    Pleasant customer service, very knowledgeable and supportive, clear and direct information. Always checking in with me and informing me to any changes. Would recommend to anyone who needs assistance in paying off their debt. I feel very satisfied with my experience.

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed Sept. 9, 2017

    I have no idea of what is going on. After I signed the papers, I haven't heard from my coordinator. I've reached out and my coordinator said that things were looking good, but that was it. I'm starting to become worried that this may be a scam.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Sept. 9, 2017

    Marvo and the Team did a tremendous job ensuring that I can resolve my debt issues in the most effective way while removing all the stress I had. I feel as if I am in the best hands possible to get back on pace.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 9, 2017

    I have never felt such a relief to have someone offer to help me such as National Debt Relief. It was very helpful for someone to be there at every step which helped me to understand all the informational steps needed to take, and most of all to have people be understanding, and always let me know if I have any questions to merely call. I have on several occasions and connected with someone right away to give me support and help.

    Thanks for your vote!
    Verified purchase
    Customer ServiceTransparency

    Reviewed Sept. 9, 2017

    My Welcome Call was very straightforward and easy to understand. Everything was explained briefly but in very common sense terms and left no critical detail uncovered from beginning to end. I was satisfied with the call and I understand the terms of which I am agreeing to.

    Thanks for your vote!
    Verified purchase
    StaffProcessTransparency

    Reviewed Sept. 9, 2017

    I was hoping to avoid taking this route to resolve my problem. But since I could not, I found dealing with Kar **, who was my NDR Rep, very reassuring. He was very helpful and thorough in his explanation of the process. NDR's documentation is very professional looking also.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Sept. 9, 2017

    National Debt to date has been a great help in helping us get back to financial responsibility! Everyone so professional and courteous and so informative! Looking forward to a great relationship going forward! We are hoping that our decision to go with National Debt Relief will be beneficial to our future financial stability! To date it has been a great eye opening experience for both Lori and Myself!

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcess

    Reviewed Sept. 9, 2017

    I found that both representatives I spoke with, Martin ** for setting up my account and the representative for my welcome call, were very thorough and helpful. They took the time to answer all my questions and guide me through this process with comfort and ease. Thank you.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Sept. 9, 2017

    Very helpful. Got me out of debt, without going to file for bankruptcy. Can breathe easier now. Can start getting my life back on track. National Debt Relief is the place to go when you are having financial problems. Thanks to them I am debt free.

    Thanks for your vote!
    Verified purchase
    Process

    Reviewed Sept. 9, 2017

    Very good at talking you through the process and explaining what all the paperwork was for. I had no problems understanding the process. They took their time with me and did not rush me through the procedure. I probably should have done this sooner.

    Thanks for your vote!
    Verified purchase

    Reviewed Sept. 9, 2017

    This was recommended to me from my mom, I fell on tough times after I moved across country. NDR has already helped me settle one card and I've only made 1 payment so far! I would suggest for anyone struggling or stressing out over free card debt to use this service. It has already put my mind at ease knowing 1 month in I'm seeing results.

    Thanks for your vote!
    Verified purchase
    PriceStaff

    Reviewed Sept. 9, 2017

    My experience with National Debt Relief was very pleasant. Everyone I talked to was very helpful and all the agents I dealt with conducted themselves in a professional manner. The agents were also very accessible. I never had any problems contacting anyone from NDR. NDR made a difficult and daunting experience easy to deal with. One issue I did have and I'm not really sure what NDR could have done to help in this situation involved one of the credit card companies we dealt with issuing a 1099.

    I knew nothing about this and was surprised it came up in a credit check when I was trying to purchase a house. Again I'm not really even sure that NDR was aware of this situation but in the future if they could make an arrangement with the credit companies to let people know if they will be issued a 1099. Other than that I was very satisfied with my dealings with NDR. Fabulous company with wonderful caring professional employees and my case was even solved at a much lower price and in a shorter period of time than the estimate given me at the beginning of the process. I would gladly recommend NDR to anyone and although I hope I don't need their services again I wouldn't hesitate to use them in the future.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Sept. 9, 2017

    Everyone has been very professional. Fairly simple so far, not something that I really wanted to do, but I hope the outcome is great. I feel this will be a long journey. Hopefully we will have great things to say when it is over.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 9, 2017

    Every conversation I had with your representatives has been professional, informative and very pleasant and easy. There has been quick response time and everything has been like clockwork. I would recommend National Debt Relief to a friend or family member.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcess

    Reviewed Sept. 9, 2017

    My husband went under hospital care and our income dropped drastically for the month. I can't get a fulltime job when I have someone in the home under hospital care because they're not here 24 hours a day. So I reached out to National Debt Relief and started with them in February. They're helpful when I call and working with them got me out of the stress every month. I am relieved that we have already settled three credit cards.

    I was a little bit furious last month because they called and wanted me to make an additional $400 payment, which I didn’t have to, but it made me think if this will start happening every month in order to get this out of here. I also called them if I could have in writhing that I paid all three cards deposit because I should be able to file that just in case there's a problem. But other than that, National Debt Relief has been a relief. It's been satisfying as to date and I just recommended it for a family member who started the program last week.

    Thanks for your vote!
    Verified purchase

    Reviewed Sept. 9, 2017

    I had a positive experience. Never felt too judged. I did get the runaround when sued for payment. Eventually worked out pretty well. Wish there had been more honesty about how badly it would affect credit and how hard recovery will be.

    Thanks for your vote!
    Verified purchase

    Reviewed Sept. 9, 2017

    A great experience. Very informative and nonjudgmental. Thank you so much, it will be nice to see the light at the end of the tunnel. I would definitely recommend to anyone struggling with debt that seems to be never ending.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcessTransparency

    Reviewed Sept. 9, 2017

    Everything went great and everyone that I dealt with through the whole process were all very professional, nice, and very informative. Devon walked me through everything so that I would understand everything that will be happening. He did a great job. And my welcome call went great too.

    Thanks for your vote!
    Verified purchase
    Customer ServiceProcessTransparency

    Reviewed Sept. 9, 2017

    I cannot say I had a good experience at all. Clear communication from the very start of the program did not exist and left out a LOT of information about all of the fees. Falsely advertised! My debt WAS NOT settled at 50%, in fact it, after the fees, I am paying less than 4k less than my debt. YOU SUCK, every time I call you want more money and change the figures. A TRUE NIGHTMARE!!! You make me sick and have cause nothing but stress!

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Sept. 9, 2017

    I have had nothing but excellent service, very please with my results. I would highly recommend my experience to friends or family. The support team is very knowledgeable, friendly and helpful. Everything is at your fingertips via a computer. Thank you!

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Sept. 9, 2017

    Both Kevin and Christina were very helpful and great to help! Great people skills and very knowledgeable about what they do. They both made me feel like I can get through this hard time and they are on my side. THANK YOU!

    Thanks for your vote!
    Verified purchase
    StaffTransparency

    Reviewed Sept. 9, 2017

    The process of enrollment and the clarity of information was outstanding. Everyone I spoke with were professional and courteous. I believe this was the right choice to clear up my debt problems and hope to be debt free soon.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Sept. 9, 2017

    They have been professional and accurate on all issues and have done exactly what they said they would do and I am now debt free. I have never had an issue with them that I was unhappy with. I would recommend them to anyone that is struggling.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcessTransparency

    Reviewed Sept. 9, 2017

    Both individuals were extremely helpful and explained everything in detail! They made the process easy in every way! They sent the email information in a timely manner! I would recommend them again even if the program wasn't for you! Thank you guys for all the help and explaining everything!

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed Sept. 9, 2017

    The NDR representatives were very thorough in explaining how the program works and all questions were answered satisfactorily at this time. They were very professional and appear to be very knowledgeable about debt related issues. I appreciate the fact that I will be able to access assistance from NDR as needed.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Sept. 9, 2017

    I have a few credit cards and I couldn’t make the payments anymore. I was also having other financial issues and I needed some help. National Debt Relief came up as the best rated on the internet so I took them on. The NDR reps are very welcoming, friendly, professional, and they helped me on the spot. They laid down all the rules and their fees and everything. So, it was pretty good. And I liked what they were proposing.

    They're very responsive when I have questions and they act in a timely manner. As soon as they get the proposed settlement, they contact me and we set it up right away. I'm paying back about 25% of my debts now and I still have about three years more but I'm doing good so far. The only thing is that their fees are a little bit high. Also, they take their fees upfront and I didn't really like it. I wish they wait until I pay my whole thing before they take their fees. But other than that, they're great and I would definitely recommend them.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 9, 2017

    I didn’t want to be paying for more debts, so I looked into debt relief. I've been working with National Debt Relief since December and I have now almost completed the program. My interactions with the team at NDR were very good and, whenever I called, the Customer Service understood everything I explored.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Sept. 9, 2017

    I ran into a lot of medical bills which ran up my credit card debt so we were in a tight spot. I searched the internet for a debt relief program and as far as reviews go, National Debt Relief had better reviews and more satisfied customers, so we chose to go with them. I worked with a few people at NDR and they were all very pleasant and helpful. They also took the time to listen and really understand what it is that I was looking for and how they can help me. NDR provided a lot of structure as far as getting our debt paid off and made things a little easier in that respect.

    Thanks for your vote!
    Verified purchase
    Customer ServicePriceStaffProcessTransparency

    Reviewed Sept. 9, 2017

    I am disabled and had minimum income. I looked into getting debt relief because of my credit card debt. I stumbled upon National Debt Relief on the internet and it will be a year in December since I went with them. First, I had to call and talk to their rep, Teresa. She’s really good and she helped me out. She made it seem that it would work and I could afford the payment. Even though I’d just be doing the minimum balances, it was hard to completely let things go. But my credit score was bad. My credit score is worse now, although the reps from NDR kept telling me that it would get better.

    I want to finish the program in 36 months. But NDR told me that it might take 46 months to start contacting the creditors. NDR set an amount that I can work with every month. And so far, it's been working. Although it’s hard, I make the payments. NDR takes them every two weeks and I've been keeping up a bit. They’ve already paid off three accounts and my debts have been completed. NDR has covered 25% of my debts.

    The only thing that kind of upset me was there were a couple of old debts that I had settled before and then all of a sudden, they came up. It's like NDR keeps adding to them. NDR checked my account online and there was one old credit card that I had which I thought I had told them about. And for some reason, an old debt came up. My husband must have had an old credit card debt. That debt got on my report but not the newer debt. I was confused, so NDR called me. I don’t want to keep adding more because I want to finish in 36 months.

    I also had two credit cards that I did not put on my debts because I have good standing with them. The problem was when I tried to use those credit cards, they were not accepted. What happened was the credit cards were linked with the next bank. In a way, I did not only lose my bad credit, but also my good credit too. So I had to write and send a letter to the credit card company myself. I had to let the company know that I was not putting them on my debt line. It took me a long time and NDR did not do it for me.

    I've been dealing with it for about three months, but the company did not believe me. It even got to a point where I didn’t use the other credit card anymore because I didn’t want to go through that process. NDR also did not explain that to me before I started the program. But as far as everything else, NDR was all right. They've been really nice. They've explained everything with what's going on too. I also get an email that says the updated statement. I keep track of things that had been paid off, so NDR and I are on the same page. Everything that they have on their screen, I have a print-out. I just wish that they would give me extra help instead of “you can do it” type of thing.

    Being with NDR, it’s been a relief for me because I don’t have to worry about getting the minimum payments every month. Also, I know that my debts are being taken care of. I stopped getting all the letters and the harassment things that I had too. Although, I don't understand if the interest is still in the current because NDR has not contacted the other companies yet. But they keep contacting me and I keep getting a balance that my interest keeps going down. Even though I've sent these companies a letter saying that the debt is under National Debt, I don’t know if that gives them every right to stop incurring the interest or the late fees because I don't want that. If it's putting more debt on me, then what's the whole point of me getting debt relief help.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcessTransparency

    Reviewed Sept. 9, 2017

    At first, I contacted NDR for taxes but once I talked to them, I realized they can't do anything with that. Then we talked about the other debt. The first guy I talked to was the best. He explained exactly what the program does and what happens. It was really easy to understand how to call them or how to add if I had another debt. We pay them a certain amount of money twice a month. It's an 18-month program and 5 out of 10 or 11 have been paid off so far. A tremendous burden was lifted off our shoulders.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 9, 2017

    I was in over my head in debt and I went with National Debt Relief based on the reviews that I had read. They have responded quickly with any questions I had. They kept me up-to-date on my account. I'm very pleased with the fees and how everything has worked. It's all been positive. I just enrolled with them in October of last year and they already have two of my accounts fully resolved. It took a lot of stress and worry off of me. Overall, they’ve helped me tremendously.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Sept. 9, 2017

    I wasn’t sure I could do it on my own so I looked into relief help. National Debt Relief made settlements that helped, but they are slow on some when I want to be aggressive and put this to an end. On the other hand, their team was always polite and answered my questions all the time.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 8, 2017

    Calling a debt relief company was the thing I wanted to do. But things happen. And you have no choice. After looking at all my options and looking at reviews there was no doubt National Debt Relief was the best!!! Their staff at customer service were very professional. Now that I've turned my headache over to them, my life just gets better every day. They keep me updated on all accounts. Their staff are like family. I can't believe how well they've done. 5 star all the way. If it comes a time you need relief, skip the rest and call the best. National Debt Relief. My only regret is that I didn't call sooner. To National Debt Relief, my hats off to you. Thank you for all you've done. Sincerely, from a very satisfied customer.

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed Sept. 8, 2017

    I had a great experience signing up, So far so good but still waiting to see results. I hope to see that my accounts get to be settled soon and I'm hoping this experience to continue to be helpful, I haven't had anyone contact me and I find that a little concerning. But I know if I have any questions I can always call the customer service number.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Sept. 8, 2017

    My debt last year was overwhelming and causing me a lot of anxiety. I felt like I was never going to be able to be debt free. National Debt Relief has taken a huge burden off my shoulders by working with my creditors to reduce and pay off my debt. I am truly grateful for everything they have done.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 8, 2017

    Interviewer was informative and professional and took time to answer all my questions. Very knowledgeable of the regulations. I arrived at an informed decision without any pressure from the interviewer. All the required forms were reviewed, signed and completed online.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 8, 2017

    I was given all the proper information. Customer service was great and representatives were patient with me through out the entire process. I would recommend this service to anyone who is going through a financial crisis. Thank you for all your help.

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed Sept. 8, 2017

    I am very pleased with how easy it was to get started in the program. The representatives were amazing & full of useful information. I feel so much relief knowing my debt is being taken care of & I won't have to deal with the creditors directly any longer.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcess

    Reviewed Sept. 8, 2017

    WE had nothing but good things to say about National Debt Relief. Armani ** was excellent in explaining the program and how it worked, what would happen, how much our payment would be each month. He was very patient answering all our questions and concerns, Our welcome call was also a very good experience.

    Thanks for your vote!
    Verified purchase
    StaffTransparency

    Reviewed Sept. 8, 2017

    Everything was explained correctly and detailed! Very helpful and answered all questions! It was very fast as well. The representative gave out detail information and was precise on the explanation part. He was very helpful and understandable. The experience was wonderful.

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed Sept. 8, 2017

    Both Chrystal and Shonsy were very pleasant, patient, and helpful. All my questions and concerns were answered in an easily understandable and satisfactory manner. I never felt rushed, pressured or intimidated. They were easy to communicate with making the entire process stress free.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcessTransparency

    Reviewed Sept. 8, 2017

    Michael was very professional, understanding my concerns and explained the program to me. I am please and satisfied. I am looking forward for the results of the program. Also Kyla the welcome call lady was very nice, professional and friendly.

    Thanks for your vote!
    Verified purchase
    StaffProcessTransparency

    Reviewed Sept. 8, 2017

    Jossie ** was able to get our debt settlement program approved same day. She was very nonjudgmental and explained the program recommended so that we understood. Thanks to her we are able to avoid bankruptcy. Valuable asset to your team.

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed Sept. 8, 2017

    Thanks for such an easy process, never felt rushed or obligated. Mark was great, easy to talk to and Very helpful!! I’m Very excited to start this debt free journey and get back on my feet!! It was a great feeling to have finally sign all The papers!

    Thanks for your vote!
    Verified purchase
    StaffProcessTransparency

    Reviewed Sept. 8, 2017

    Everyone was very knowledgeable. They explained everything in great detail. The program is very manageable. I look forward to participating in this great program. I would like to save money. I would like to establish credit. National Debt Relief can help me.

    Thanks for your vote!
    Verified purchase
    StaffTransparency

    Reviewed Sept. 8, 2017

    With the step-by-step assistance that I received from both Representatives that I spoke with everything was made completely clear and I am very comfortable that I made the right decision. Although it makes me uncomfortable not to make any payments Talking to the representatives made me feel more at ease.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 8, 2017

    NDR was a great experience. They settled my accounts in a timely and efficient manner and my account was paid in full sooner than I expected. Would highly recommend this company. Customer service reps were very helpful and answered with any and all questions.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Sept. 8, 2017

    It has been a big relief having someone there to help. Employees have been very helpful! I'm looking forward to being debt free before I'm old and gray. I'm glad that there are companies out there to help people with credit card debt. Thank you all...

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Sept. 8, 2017

    David and John were both very pleasant and polite to speak with. Both were patient when asking questions and knowledgeable with their answers. They took their time with me, and that means so much. Both were easy to understand, and spoke clearly. So nice to have that with representatives.

    Thanks for your vote!
    Verified purchase
    StaffTransparency

    Reviewed Sept. 8, 2017

    I cannot thank Diana enough. She answered all of my questions, made me comfortable and I really feel she wanted to help. She was understanding of my situation and had my best interests in mind. She explained everything in detail and made sure I understood and was comfortable with everything.

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed Sept. 8, 2017

    My husband and I are satisfied with service; however, we receive too many creditor calls. We were under the impression that National Debt would relieve us of the calls. We are elderly and would appreciate the curtailing of the calls!!

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Sept. 8, 2017

    I feel very confident that I am finally on the right road to a debt recovery. Everyone I have talked with today has made me feel that we can get this under control together and keep it under control from now on. Thank you National Debt Relief.

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed Sept. 8, 2017

    The harassing phone calls stop right away. The payment program made my life a lot easier than pay multiple credit card payment every month. Still haven't heard about the final settlement but it's only been a month and a half since I signed up for debt relief program.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 8, 2017

    This company made my life happy. Professional and outstanding service. Could you imagine the customer service who never say NO to any of your questions? This is it. If you have problem with your debt please don't lose your time for searching just call Debt Relief and you are done. Thank you very much.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 8, 2017

    Excellent customer service and truly understands my current hardship. Very professional and courteous to me. Thanks you so much for your help in reaching my goal. Looking forward to working with this company and achieving my goal. You are appreciated.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Sept. 8, 2017

    Helped me resolve my debt over the last three years. Great service and got me through a hard time of my life. Willing to work with you when situations pop up. Takes time to look into matters when they come up with your account.

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed Sept. 8, 2017

    Everyone so far have been very professional and very detailed to explaining how their program works! Looking forward to great results! Hopefully everything works out and goes as planned. This is my first time trying this company out but read good reviews!

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed Sept. 8, 2017

    So far so good. We have followed Debt Relief's suggestions to the T, and we have not been harassed as of yet; just a few calls and emails. Dionne, who is our worker is great! She always answers all our questions, gets back to us promptly and, on top of it all, is amazingly kind, professional and empathetic. The only thing I would suggest is periodic updates, either by phone, text or email. So, we know how the process is progressing.

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed Sept. 8, 2017

    Everyone I spoke with was pleasant and made the process so easy and no stress! They were thorough and worked through my requests and found the best solution for my situation! They made me feel more comfortable about my decision and helped relieve the high stress that I was feeling in regards to my situation.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Sept. 8, 2017

    Everyone was so helpful in helping me to make this decision. They answered my question, and dealt with my concerns. The paperwork was easy to read and understand. I feel confident this was the right decision for me. I was glad to find out that a third party handled my payments and that I had total accesses any time.

    Thanks for your vote!
    Verified purchase
    Debi increased rating by 1 star.
    Customer ServiceProcess
    After a positive interaction with National Debt Relief, Debi increased their star rating on Jan. 16, 2018.

    Updated review: Jan. 16, 2018

    The process was easy, their team is professional and kind. It's a hard experience to go through, but, life happens and when it did for us it was a blessing to have this program in place. The calls don't stop right away so it's hard, but knowing all I needed to do was send an email or create a "service request" on their system made it easier for us to let go of the stress. Being able to monitor our progress online helps a lot too. Thank you for all your help!!

    Original Review: Sept. 8, 2017

    Thank you for all your help. The only suggestion I have is to slow down (just a little) when reading the information back to us, it is a lot of information and I understand that you probably have time limits per call. That's it, otherwise, very easy and understandable process! Again, we really appreciate everything you have done for us already and appreciate how much you will be helping us in the next three and a half years.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 8, 2017

    I joined National Debt Relief 4 months ago, and already have accepted a settlement saving me over $4000! I believe the offer was so substantial due to NDR's reputation. The agents are always friendly, patient, and answer all of my questions. I am very pleased, and would recommend National Debt Relief.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed Sept. 8, 2017

    Thank you so much. You were all so helpful. The help from Marvin and also the welcome call. Very professional... I look forward to you all saving my life... thank you!!! I do love that all the documents come via email. This allows everything to be very clear. In addition, any time that I wish to review these materials... I can just do a search in my email and locate everything.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcess

    Reviewed Sept. 8, 2017

    Very professional. Eager to help and answer any questions no matter how many times you asked them. Was there step by step helping you with the process. Very encouraging. They treated you with kindness and respect. With everything going on they did not make you feel bad about the amount of debt you are in.

    Thanks for your vote!
    Verified purchase
    Transparency

    Reviewed Sept. 8, 2017

    Everything was explained and walked thru. Well done job. Most of all, I get to save a lot of money and a comfortable monthly payment. I'm looking forward to get everything paid up and move ahead with my life while saving all the extra cash and taking vacations.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Sept. 8, 2017

    Just completed an enrollment in National Debt Relief with two of the most cordial and informative Ladies that it has been my experience to meet in recent years. They answered my many questions with accurate and detailed answers. I am very pleased with the in depth and detailed reviews each conducted with me. Both are top quality and an asset to their company National Debt Relief. WOW! What an experience. Please thank them for me.

    Thanks for your vote!
    Verified purchase
    Price

    Reviewed Sept. 8, 2017

    I choose NDR because of it's record with the Better Business Bureau and because it is not a debt consolidation plan. I am happy with the terms, length of payment plan and low cost. Everything is included in my monthly payment and I owe nothing at the end which gives me peace of mind and a budget I can live with.

    Thanks for your vote!
    Verified purchase

    Reviewed Sept. 8, 2017

    I made this mess and turned to National Debt Relief to service my debt... I rang up this problem and fully intend to pay off this debt to the aforementioned creditors... With signing up with NDR it will take 4 years to conquer this mess that I made.

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed Sept. 8, 2017

    Everything went great from the start speaking with Mr. ** to my welcome call. Customer service and promptness is so good they make you feel welcomed and not like you are a criminal or doing something wrong. They understand that you are trying to pay off your debts and not run from them or avoid them.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 8, 2017

    Great company to with work. They respond in a timely manner and answer any questions I have. Would definitely recommend to friends. I have referred several people to the program. They have started seeing results As well. I hope to graduate from the program in a few months.

    Thanks for your vote!
    Verified purchase

    Reviewed Sept. 8, 2017

    After I consolidated my loans with NDR my FICO score dropped from 640 to below 500. They only settle one account at a time, meanwhile the other accounts are ignored. With every payment you make some goes to the creditor. The rest goes to NDR high fees. I canceled this service after a few months and ended up paying mostly their fees. I DO NOT recommend this service for people with good/fair credit and with multiple debt accounts. It will ruin your credit and end up in court with your creditors. Deal with your creditors directly instead.

    Thanks for your vote!
    Verified purchase
    Transparency

    Reviewed Sept. 8, 2017

    Topnotch help in leading me in the right direction. I am pleased with the help I have received so far. Everything was explained to me in a concise manner. I feel I am in good hands. I am planning on becoming debt free as soon as possible.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Sept. 8, 2017

    This company is easy to work with and has a friendly staff. They are ready and willing. They work quickly and has your best interest at heart. Highly recommend. Great company. Happy that I chose them to work on my behalf. I can rest knowing that someone has my back.

    Thanks for your vote!
    Verified purchase
    StaffProcessTransparency

    Reviewed Sept. 8, 2017

    Everything was explained in full detail and I feel confident that this program will work for our situation. Everyone was very knowledgeable about the program and very polite and professional as well. We were on the fence about a bankruptcy and after looking into this program feel that this will be a better solution. Now we just have to wait and see where it goes from here.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcess

    Reviewed Sept. 8, 2017

    Both the counselor and the customer service was extremely helpful and informative. I am very happy with the service and respect they have showed. I would recommend this service to anybody struggling with debt. It was an simple process and efficient.

    Thanks for your vote!
    Verified purchase

    Reviewed Sept. 8, 2017

    Just trust the process with NDR. It might take a little bit longer than expected but they will absolutely come through for you. The relief I felt to have them have reached a settlement with one of my creditors was amazing. I'm excited to see what happens with the rest of my creditors.

    Thanks for your vote!
    Verified purchase
    StaffProcessTransparency

    Reviewed Sept. 8, 2017

    I should have wrote the names of your representatives, the woman who helped get everything set up was so great and kind. Both representatives I spoke with were very professional and courteous. Everything was explained very clearly and I feel this is a great program that is going to do wonders for me and my family.

    Thanks for your vote!
    Verified purchase

    Reviewed Sept. 8, 2017

    National Debt Relief has provided us with the resources to get out of debt. We could not have done it on our own. Believe me, we tried and failed greatly. They have saved us money by negotiating with our creditors which is not something that we were able to do as individuals. I have no doubt that after our completion on this programs, our credit will be back to where it was prior to our credit card debt and I can promise we will not dig ourselves back into credit card debt.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed Sept. 8, 2017

    Great customer service from Nav and he also had a very caring attitude. Representatives handled everything in a professional manner and explained everything clearly and easy to understand. I would recommend National Debt Relief to my family and friends if they are ever in this situation. Thank you.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 8, 2017

    I have been treated very professionally and I continue to receive great service and I'm more than halfway thru eliminating my debt. They really work with your situation to make sure you will succeed in becoming debt free. They are very consistent and always return all calls and inquiry.

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed Sept. 8, 2017

    I just started the whole process but so far so good. I feel calm and safe with you. I'm so thankful for the all help and assistantship. I'm highly recommend to anyone who needs to be debt free. It's a quick and easy process with the most reliable team. Thank you.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 8, 2017

    From the first phone call I placed to a National Debt Relief counselor, I felt relief. They treated me like a person and were so understanding. At all points, I found them easy to work with and reassuring about the future. National Debt Relief made it feasible to get out of debt.

    Thanks for your vote!
    Verified purchase
    Process

    Reviewed Sept. 8, 2017

    I wasn't sure about using National Debt Relief until I read some other reviews and seen their Better Business Bureau rating, so I gave them a call. I haven't been with them long, however, the process so far has been amazing. I would recommend.

    Thanks for your vote!
    Verified purchase

    Reviewed Sept. 8, 2017

    Very pleased with The help that I received from the credit counselor Anthony and Michael. I felt very comfortable with sharing my information with them and did not feel judged by them. I have recommended NDR to both my family members, friends and coworkers. I feel secure and a big stress have been lifted. Thanks Anthony.

    Thanks for your vote!
    Verified purchase
    StaffTransparency

    Reviewed Sept. 8, 2017

    My experience with NDR has been stellar. From the initial inquiry to this present time the representatives have been sensitive to my particular situation. They were informative and explained in detail the options that were available to me. When an opportunity for a resolution presented itself, I was contacted, given information about proposed arrangements and accepted an offer for resolution. I am extremely pleased with the customer relations. EACH PERSON THAT I HAVE TO HAS PRESENTED THEMSELVES AS CARING, UNDERSTANDING, AND VERY HELPFUL. I would quickly recommend their services.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcessTransparency

    Reviewed Sept. 8, 2017

    Excellent service, very satisfied. Communication was great. All questions were answered and the program was explained clearly. Great job by both Kenny and the welcome specialist. Also from the time I inquire about the service I receive a fast response.

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed Sept. 8, 2017

    Do not keep in touch with customers. Called several times and get a runaround. Want you to settle on accounts and get no answers. Was told if not satisfied can take out the 2 bills you have not settled on. We are upset that nobody calls. You pay $200 to PNC and yet you take $1,341 out of our bank each month. Put that to our PNC payment.

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed Sept. 8, 2017

    Overall to date very good. Easy to respond to any communication. Initial Customer Service very helpful & informative. Continued service & set up of accounts completed as stated in introduction process. Accounts resolved as monies available with no stress to me. Process to respond to settlements done with complete ease of one click answer. Resolving debts lifting heavy burdens from us financially & emotionally. Thank You!

    Thanks for your vote!
    Verified purchase
    StaffProcessTransparency

    Reviewed Sept. 8, 2017

    The community is great here. They have exceeded my expectations. Organized and the smoothest process ever for me. As a customer this has helped ease my stress as I continue to live my life more free. Wouldn't expect anything more. Finally, I would recommend this to anyone who has any issues with debt. Can't really explain it until you go in and at least talk to someone. Thanks guys!

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 8, 2017

    I was hesitant at first using National Debt Relief but due to the rave reviews I decided to try and take the step to debt relief. They were quick to respond, professional, polite and most importantly understood me and never made me feel like I was making a horrible decision. They approved me right away and took a huge weight off my shoulders. Would recommend this company to anyone that is looking for debt relief advice. Extremely impressed with this company!

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Sept. 8, 2017

    They're always so helpful and understanding! I have been through a ton. I am glad I have them to help me through this tough time. I would recommend them to anyone. They constantly keep me connected to what's going on with my account.

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed Sept. 8, 2017

    The process was quick and reassuring. I was relieved from the burden as soon as I began the process. I never thought it could be this easy to receive help in a time with so much stress when responsibility is no one else's but my own. The people that helped me were professional and very caring for me.

    Thanks for your vote!
    Verified purchase
    ProcessTransparency

    Reviewed Sept. 8, 2017

    I was in need of consolidating a huge financial debt created from extensive medical treatment. It was hard to keep up with the monthly payments and make ends meet on a limited disability income. So I contacted NDR for advice and a quote. They explained everything in detail and once I agreed to the program, the paperwork was taken care of promptly and the creditors were contacted. Settlement agreements were made promptly. Any issues with creditors calling and a couple incidences with a collection agency saying payments weren't made was attended to and resolved immediately by NDR. My credit score is recovering now and I don't feel financially strapped anymore. Thank you National Debt Relief... I highly recommend their services!

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcess

    Reviewed Sept. 8, 2017

    I liked that when I called to ask questions, staff was very friendly and professional and no long wait time to speak to someone. The only thing I did not like was at the start of the program, you all could not prevent from creditors calling me for the 1st 3 months. I wish there had been a way for you all to have intervened. After the 3 months it was great experience overall.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 8, 2017

    Customer service reps were all proficient and thorough!! The professionals I spoke with were great and I would recommend the service to others. Hopefully this will help me to better utilize my credit for future transactions. Thanks for all the help and the proficient service I have and will receive.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Sept. 8, 2017

    NDR has exceeded my expectations. When I expressed my concern about how my account was handled, it was immediately addressed and my concerns were resolved in a professional, expedited manner. I couldn't be happier nor more grateful for all NDR has done for me. They are always incredibly responsive and truly ensure their clients are happy and taken care of.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 8, 2017

    One of the best things about National Debt Relief is not having to wait a day and a half to actually speak with a human. The very first thing, (Take note other customer service people) is "Would you like to speak with an agent?". I have been thrilled with the way they have been able to reduce my debt. I've been sleeping a lot better since signing up with them.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Sept. 8, 2017

    You guys you are the best. Thank you for all your help. I would like to thank everyone involved with this company for the help you provided especially the prompt service you provide. Thank you again for your help is greatly appreciated. You guys help me out.

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed Sept. 8, 2017

    The representative was very versed in explaining the program as well as making sure I didn't leave confused. I would definitely recommended friends and family to this program... Hearing that I would be able to pay off my debt in 3 years brought much relief to my current situation.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Sept. 8, 2017

    I have been having such Anxiety the last few months due to credit card debt. National Debt Relief made me feel like a burden was lifted. They were very kind, understand and I was given information I did not know about regarding credit card companies. Thank you so much for easing my burden.

    Thanks for your vote!
    Verified purchase

    Reviewed Sept. 8, 2017

    I am still working through the process but National Debt Relief is helping me. I am 79 and have had a very hard time making ends meet the last few years and accrued a large amount of credit card debt. With National Debt Relief's help, I now can buy my medicine and some groceries as well as keep my home.

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed Sept. 8, 2017

    I called to see if they had received my opt out letter. They said yes. After talking a few minutes and my explaining that I had sent my opt out letter within three business days, he said he would opt me out of the program and explained the procedure to do so. I have not heard from them since that day. I took steps with my bank to make sure they could not take any money from my account. It is a little inconvenient at the moment but my account was protected.

    Thanks for your vote!
    Verified purchase

    Reviewed Sept. 8, 2017

    I know we end up not paying our entire debt and NDR is there to mediate that, but when we need help it would be nice if we could somehow cut the debt in half and even less. We're already being penalized through our credit score, so I think our debt should be automatically cut in half or less to help us get back on track quicker.

    Thanks for your vote!
    Verified purchase

    Reviewed Sept. 8, 2017

    Was able to take a stressful situation of trying to make all the monthly payments and turn it into a monthly payment that I can handle. Looking forward to being debt free. Some of the negotiated amounts have been better than expected. Hope to complete the program as soon as possible.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 8, 2017

    Mr. ** was very help and professional. I really appreciate that I have made debt and been thru a lot. He was very considerate of my problem. I hope that this will continue thru my debt relief. So far I would recommend this to anyone and I wish I would have call before now. I would like to thank everyone so much.

    Thanks for your vote!
    Verified purchase

    Reviewed Sept. 8, 2017

    I haven't felt this happy in years. I finally feel like I am getting somewhere with this debt. Thank you for the wonderful service! Placing all my debt into a single, manageable, payment is the missing ingredient to what I've needed to be able to sleep at night again! Thank you!

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 8, 2017

    Great communication and an absolute pleasure to work with. This company really helped me to dig myself out of debt when I thought there wasn't any hope. I am very pleased that a company like this exists. Comprehensive, professional, and effective debt relief.

    Thanks for your vote!
    Verified purchase
    Online & AppTransparency

    Reviewed Sept. 8, 2017

    I was looking into relief for credit cards and National Debt Relief has been good to me so far. I just pay them and they take care of my stuff. The only thing I feel that wasn't explained well was the fees. That kind of got lost in the process a little bit and they clarified it only on the website. But I've had a great experience. National Debt has definitely helped my stress decline. I don’t have to deal with the creditors and I'm not paying quite as much money out trying to keep up with all the credit cards that I was trying to keep up with before.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 8, 2017

    I was very behind on my credit card bills and they were piling up. It was at a point where I was only making a minimum payment and I wasn’t helping out. Working with National Debt Relief has been very good and so far, I've been able to settle two accounts at least for phone calls. Their people were very professional, courteous, and knowledgeable. Mark was very helpful and we were on the phone for hours but he was very patient.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 8, 2017

    My daughter passed away and left me bills I couldn't pay. I had to have some way to figure out how to pay them and National Debt Relief was one of the top 10 so I chose them. They were nice when I called and they've gone out of their way to help me no matter question I asked and when I needed help. If I wanted to do something a little different, they were more than willing to work with me. They’re also very honest with me and aboveboard. Working with them has taken a lot of stress away. It’s a great experience.and I have recommended them.

    Thanks for your vote!
    Verified purchase

    Reviewed Sept. 8, 2017

    My experience with National Debt Relief has been great. I've talked to them on the phone and done the online deal as far as checking my account. They have taken care of all my creditors real quick in getting everything settled and got me into a decent loan to pay off some bigger debt that I had. It’s really been excellent.

    Thanks for your vote!
    Verified purchase
    Customer ServiceOnline & AppStaffTransparency

    Reviewed Sept. 8, 2017

    I had really bad debt, I owed so much and I got tired of constantly getting the calls. I have to get my debts taken care of and it's something that has to be done. I looked online and then googled debt consolidation and read about what was the best way to go and I saw National Debt Relief. I finally was stable with my job so I felt comfortable to reach out so I called NDR and get some help.

    I had good interactions with their rep. He was very helpful, answered all of my questions and explained everything in great detail for me. It was a nice experience. I like their website as well. I can upload the documents and if I ever have a question, I can just go on there, put it in, and then they either call or email me back and let me know. NDR has been really helpful. I asked them if they can make my drafting date the exact same day that I get my paycheck because that way it's easier for me and I know that for certain, there's money in there and they did that for me.

    They've already closed out three of my debts. They made pretty good deals on them, helped me out a lot and I'm still working with them now. I'm looking forward to being able to be completely debt free. When I check my credit score, it's going up. And I see these accounts that are already taken care of. It feels really good. I'm really happy with NDR.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Sept. 8, 2017

    National Debt Relief has good ratings. They are reputable and have been in business for a while. I took a shot with them and I’m very pleased. My interactions with their team have always been in my favor. They take charge and do what they say they’re going to do. They do the legwork on my behalf and with my welfare in mind. I just notify them and they take care of it. Plus, when there are emergency-type deals, they jump right on it which relieves me. I can sleep at night and they make my life better. They help me take care of my obligations, which is virtually impossible without them. With National Debt Relief, I know I’m in good hands and my only regret is that I didn’t hook up with them sooner.

    Thanks for your vote!
    Loading more reviews...

    National Debt Relief Company Information

    Social media:
    Company Name:
    National Debt Relief
    Company Type:
    Private
    Year Founded:
    2009
    Address:
    180 Maiden Lane, 30th Floor
    City:
    New York
    State/Province:
    NY
    Postal Code:
    10038
    Country:
    United States
    Website:
    www.nationaldebtrelief.com

    Media

    VIDEOS & IMAGES