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National Debt Relief Reviews

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Edited by: Amanda Futrell
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About National Debt Relief

National Debt Relief is one of the largest debt settlement companies in the U.S. Founded in 2009, National Debt Relief negotiates with creditors to reduce how much you owe on unsecured debts such as credit cards, personal loans, medical bills, private student loans and collections. It offers personalized plans to help you resolve debt, along with support from dedicated debt specialists.

Pros
  • Free consultation with debt coach
  • Free debt relief quote
  • Numerous accreditations
  • Professional and responsive customer support
  • Easy enrollment process
Cons
  • Fees can reduce overall savings
  • Not available in all states

National Debt Relief Reviews

Over 50k reviews since 2016

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    How do I know I can trust these reviews about National Debt Relief?
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    Page 242 Reviews 47835 - 48035
    Verified purchase
    Customer Service

    Reviewed Sept. 14, 2017

    I wish the company would contact the ones they are taking over to let them know personally. I did as they asked with the phone, email and address and they still constantly call me. I will have to call them all myself.

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    Staff

    Reviewed Sept. 14, 2017

    So far everything has been great. Anytime I have a question a representative from the company responds quickly and with detailed information. All things considered it has been a very positive experience and I would definitely recommend National Debt Relief to others who are in the same position.

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    Customer ServicePriceStaffProcess

    Reviewed Sept. 14, 2017

    Great service. It was nice having someone to walk us through the process and provide excellent customer service. I will definitely recommend this service to others who are looking for a good reputable debt consolidation service. Well worth the money.

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    StaffProcessTransparency

    Reviewed Sept. 14, 2017

    Rating For Theodore ** and Andrew ** - They were very helpful and patient in addressing my concerns/questions. They explained the program very well and walked me through the application process at my pace. I am grateful that I am now part of the program and hopefully be debt free one day.

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    StaffProcess

    Reviewed Sept. 14, 2017

    Representative was pleasant to speak to and answered all questions. Provided all information that was needed as well as provided guidance. Addressed all concern with poise and made me feel at ease about the whole process. Very patient and willing to help.

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    Customer Service

    Reviewed Sept. 14, 2017

    They have many resources to pull from to review your account. I just need to be reminded to go to my account. I wish they would call AND leave a message if there was something important. I feel like many times there are pressing issues but you are only to view your account and I'm so busy I fail to view my account.

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    Reviewed Sept. 14, 2017

    So far my experience with National Debt Relief has been a good one. I have only been the program for a few months. I am hoping and I am working toward resolving this issue as soon as possible and having to be in the program for 4 years.

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    StaffProcessTransparency

    Reviewed Sept. 14, 2017

    My experience so far has been very good. The young man that I spoke with seemed very knowledgeable of his work. He made me feel better about my hardship and he was very confident that we were on the track to solve my problems. It will be a long haul and I appreciate the time he took to explain the process to me.

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    Verified purchase

    Reviewed Sept. 14, 2017

    My creditors jumped over National Debt Relief and my first two small claims lawsuits were the same week as my second deposit. Obviously I didn't have any funds to negotiate. What was a hot mess when I started is now a full blown disaster.

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    Verified purchase

    Reviewed Sept. 14, 2017

    I don't have enough experience with NDR at this time to offer a review. The one opinion I have is I thought they could have notified my debtors sooner. I only am dealing with 4 debtors. How far behind do I have to get before you start negotiating with my debtors?

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    Verified purchase

    Reviewed Sept. 14, 2017

    I cannot yet provide an accurate, responsible, honest description of my experience. Once they have negotiated settlements with my creditors, I'm happy to provide purposeful, detailed feedback. Initial contact was helpful, no follow-up from National Debt Relief since signing the agreement.

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    Verified purchase

    Reviewed Sept. 14, 2017

    National Debt Relief help me pay several bills that I fell behind with. I was educated on how I need to take control of my debt and life responsibilities. Thanks so much for the help. I would recommend National Debt Relief to friends and family.

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    Staff

    Reviewed Sept. 14, 2017

    I highly recommend National Debt Relief. They did what they said they were going to do: be an advocate, be available, be flexible, the list goes on. Each person I talked to with the company was kind, smart & efficient. I would definitely do it over again, I'm so grateful I found them!

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    StaffProcess

    Reviewed Sept. 14, 2017

    National Debt Relief was very understanding and quick to help us. We are excited to be part of a program that will lead us to financial freedom! The lady I spoke with was so understanding and really took the time to get to know myself, my husband, and our current debt situation.

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    Verified purchase

    Reviewed Sept. 14, 2017

    Do not sign up with this company if you want very bad credit for at least 2 years. It takes so long for them to reach agreements with your creditors and they don't care how it affects your credit score. My credit is so low I can't get an apartment. Plus they add on a chunk of money for themselves onto your bill. I would look into a credit relief company that improves your score or just negotiate with the companies yourself and save money.

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    Customer ServicePriceStaff

    Reviewed Sept. 14, 2017

    Your customer service agents were great to speak to. Gary was considerate and caring. Would highly recommend your company to someone who needs help with debt. Payment plan was affordable and I am looking forward to being debt free sooner than I expected.

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    Customer ServiceStaff

    Reviewed Sept. 14, 2017

    My divorce and the economic downturn in 2008-2009 left me deep in debt. NDR saved me years of struggle. They were easy to work with and there when I had questions. I never wanted to be in that situation, but it was a blessing to receive this help. I should have called sooner.

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    Customer ServiceProcess

    Reviewed Sept. 14, 2017

    At first I thought this would be great. Every month a small payment was auto debited out of my account and accounts were being taken care of. In the meantime I was told to stop all contact and payments to my creditors. The calls came and finally stopped. Then the letters came and subpoenas started being issued. I had to appear in court with nothing. I then had to settle and pay the court while still paying NDR. I am debt free now but my credit is horrible and I have a record with the courts. I would not recommend this program.

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    Customer ServiceStaff

    Reviewed Sept. 14, 2017

    Excellent customer service and detailed information. Highly recommend this organization. Very helpful and understanding of all my needs and concerns. The log on site is very easy to understand and negotiate through. I would highly recommend this site to anyone in need debt resolution.

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    Process

    Reviewed Sept. 14, 2017

    After many sleepless nights I'm so glad I finally took this step. They made the beginning process easy. The only thing I regret now is not doing this sooner. They answered all my questions and everything was done within a matter of a few days. I'm so grateful help like this is out there. If this is something you are considering I highly recommend it!!

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    Staff

    Reviewed Sept. 14, 2017

    I have had a great experience with National Debt Relief. They are helping relieve a lot of stress. The people at National are really nice and I look forward to working with them on my way to a debt free life.

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    Customer Service

    Reviewed Sept. 14, 2017

    When I called National Debt Relief they were able to give me a full overview of what they could do the same day. They were able to get me set with a payment plan that fits into my now reduced budget and stayed the payments on the day I stated. So far my experience has been great and I have support for questions and any help I need.

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    Customer ServiceStaffProcess

    Reviewed Sept. 14, 2017

    From the beginning of the process until now, National Debt Relief, Charles ** in particular, have been outstanding in their customer service attention to detail and walking me through the entire process seamlessly. I think Charles deserves a big raise! What could have been one of the worst times of my life became tolerable and sometimes even enjoyable working with Charles. I highly recommend this organization.

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    Price

    Reviewed Sept. 14, 2017

    It's only been a month. Nothing really has been done. My only concern is the high percentage of fees due when paying off a debt. I personally think it's a little too high. I am a full-time working middle class citizen currently looking for second job. Just to pay off my debt. Why should I have to pay extra plus extra on top of that in order for help. Help shouldn't cost so much. I'm trying to do the right thing by settle my debt.

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    StaffTransparency

    Reviewed Sept. 14, 2017

    Excellent Company to work with! Very helpful!!! They eased my mind and made me feel that I do matter and gave me the best option for my situation. They are polite and explained everything to me in detail. I would strongly recommend them to anyone!

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    Verified purchase

    Reviewed Sept. 14, 2017

    I could not have got out of debt without filing for bankruptcy or worse by not paying and having charges pending against me for nonpayment of my debts so I am very glad to have you on my side in a joint attempt to pay off my debt in 4 years. TYVM!

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    Customer ServiceStaffProcessTransparency

    Reviewed Sept. 14, 2017

    The customer service is second to none. Everything was explained very, very carefully and clearly, and utmost care was taken to avoid judgment of myself or my financial situation throughout the whole process. Additionally, I have some medical issues that I mentioned, and the debt counselor (Daniel **) was incredibly kind and sensitive about them. Additionally, the process is very streamlined and professional.

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    StaffProcessTransparency

    Reviewed Sept. 14, 2017

    Very knowledgeable, prompt and polite. Works like a dream! The staff was great, we had no issues, they explained everything and made sure that we understood the process. They set everything up for us and we just followed a schedule, could not have been easier.

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    Customer ServiceStaff

    Reviewed Sept. 14, 2017

    It's a great company. I really appreciate them working with me. They really helped me and I'm very thankful.☺ I recommend it to anybody that has a lot of debt and is trying to pay off them. They work with the creditors. Excellent customer service in care.☺

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    Verified purchase
    Staff

    Reviewed Sept. 14, 2017

    We are so appreciative of how informative and helpful this company has been. We are Senior Citizens who have always taken care of our own debt. In the late 2000's we lost our investments that were to carry us through until we passed away. After several surgeries and illness issues we found ourselves in a financial "pickle". When we found National Debt Relief we were skeptical but curious. It turned out they were a Godsend and have negotiated our debt to levels we can pay off. We can see the light at the end of the tunnel and are so grateful.

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    Customer Service

    Reviewed Sept. 14, 2017

    From the first phone call to all actions taken to date, National Debt Relief (NDR) has done an excellent job of providing assistance to resolve my financial problems. They have given me "the peace of mind" I was looking for. Thanks NDR!

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    Customer ServiceProcess

    Reviewed Sept. 14, 2017

    I'm still new to this process but I do appreciate the information I received. With the resolution of the issue so far I would like to know where you are with the other issues. Also what do I need to do if anything to speed things along. I am still getting calls from Bill collectors.

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    PriceStaffProcessTransparency

    Reviewed Sept. 14, 2017

    I had about $15k of credit card debt and was barely managing to pay the minimum amount each month, while they kept charging me interest, and the amount I owed kept mounting. I was making $12 an hour and was generally pretty desperate. National Debt Relief had good online reviews and also had a good rating from the BBB, so I took a chance.

    The rep who got me started explained the process very plainly, told me what to expect, the challenges that would arise, and the eventual outcome of being debt free. He gave me fair warning that I'd have to rebuild my credit but that everything would eventually fall into place. Two years later, I was officially debt free. And now it's over four years since I took that leap and I've managed to get my credit score back into the "good" zone. It's all thanks to National Debt Relief.

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    Staff

    Reviewed Sept. 14, 2017

    I'm just starting out with National Debt Relief and I can say they helped me out of a tough situation. I lost my job and was getting difficult to pay my bills and NDR helped me consolidate them to make smaller payments to a couple creditors. Very helpful and just here to help when things get out of hand. I recommend them when you can't find help in taking care of debt. Thank you. Appreciate all the help???

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    Verified purchase

    Reviewed Sept. 14, 2017

    It's a total relief to have National Debt Relief taking care of my family and I. I am no longer stressed about trying to keep track of all my bills. I have more time to spend with my children now that I don't have to spend hours trying to figure out what bills to pay.

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    Verified purchase
    Staff

    Reviewed Sept. 14, 2017

    Always friendly and willing to help. Thank you for helping us get out of debt!! My family is very happy that we were able to get rid of all our credit card debt. It was a good experience and I would recommend National Debt Relief to friends and family.

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    Verified purchase

    Reviewed Sept. 14, 2017

    Very happy for what was done for us. Took a little while to get to the finish, but we made it. I recommend this company to a lot of people and tell them to have patients, time will work for you in the future. Thank you.

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    StaffTransparency

    Reviewed Sept. 14, 2017

    The people were all Very professional and personable. They Answered all my questions and were Very helpful. Explained how it works in detail. They gave me all the facts and how to proceed. Also asked me to sign the required forms and fax the information as required and gave me a time frame when I would be debt free.

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    StaffTransparency

    Reviewed Sept. 14, 2017

    They were very helpful and explained everything to me in terms that even I could understand. I would recommend National Debt Relief to anyone who needs a little help with their bills. A pleasant experience when you're at a low point. I now can see the light at the end of the tunnel.

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    Verified purchase
    Staff

    Reviewed Sept. 14, 2017

    They have settled 2 of our debts and we are excited for the rest to come. They have been nothing but friendly and accommodating to our needs. I recommend to people who are looking to just be debt free while being guided by friendly people.

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    StaffProcessTransparency

    Reviewed Sept. 14, 2017

    National Debt Relief has treated me fairly and with dignity. They understood my situation and explained the process in detail. Each associate I spoke with was professional and very helpful. National Debt Relief has given me breathing room. I am thankful I found this solution.

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    Customer ServiceStaff

    Reviewed Sept. 14, 2017

    Everyone is very friendly and helpful. The plans are reasonable and efficient. They take care of everything and when you need to talk to someone there isn't any wait time on the phone and everyone is very knowledgeable. When things got hard they allowed me to skip a few payments and then I was able to pay off early when I got ahead on finances.

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    StaffProcess

    Reviewed Sept. 14, 2017

    National Debt Relief really helped me in my time of need and helped my strive to get everything paid off. I finally got things paid off and thanks to them, I am debt free. I would recommend them to friends and family if they need help, because they were professional and helpful through the whole process.

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    Transparency

    Reviewed Sept. 14, 2017

    I'm fairly new using National Debt Relief and so far not bad. The thing that doesn't sit easy with me is they don't reach out to you with updates. You have to contact them. I would recommend that a simple email once a week should be sent to customers on the status of their account.

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    Customer Service

    Reviewed Sept. 14, 2017

    I find the experience frustrating dealing with repeated requests and concerns. I've called, they've called, always requesting more money in account. I'm 50% ok with what they've done. I don't like that they allow accounts to go to collection/court before actually dealing with the credit people.

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    Customer ServiceStaffProcess

    Reviewed Sept. 14, 2017

    Just started up with NDR but they have been very helpful whenever I have called with questions. I like the idea that I can look online at any time to see what progress is being made. They have provided a lot of information to help get us through the process.

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    Staff

    Reviewed Sept. 14, 2017

    Just an incredible experience, I need all the help I can get and they have been so helpful in making settlements with clients and reducing my overall debt. National Debt Relief has made my journey to improve my credit so much better. I am very pleased with their service. Thank you!

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    Staff

    Reviewed Sept. 14, 2017

    You guys have been great so far, I appreciate everything you're doing for me. I would recommend others to your program if asked upon. Anytime I have a question I will be free to call. I'm hoping to be debt free one day again and you guys are the ones who will help me achieve my goal.

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    Reviewed Sept. 14, 2017

    I've been with them for about 2 months. And they just now got one of my creditors to agree. They do not help when creditors are harassing you. Guess we will see in another month what happens. Hopefully they get my accounts started. I'm tired of stalling and having to deal with the creditors.

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    Reviewed Sept. 14, 2017

    I would not recommend them to family or friends mainly because they did not keep in touch with me about my account. I never knew which creditors they had contacted or had not contacted. I also felt that they should have tried to pay off the smallest creditors first and then work their way up to the largest amount instead of going in the opposite direction.

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    Customer ServiceStaff

    Reviewed Sept. 14, 2017

    NDR was happy to help me and their representative was pleasant and professional. I got my documents fast and signed online! The problem for me was when I started with them none of my debts were behind. Most corporations won't talk to them within the first 90 days. So, I've received a numerous number of calls that have me stressed to the max! My point, ask good questions and make sure you understand the response. I kept emailing the first person I spoke and she was not able to assist me once!

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    Customer ServiceTransparency

    Reviewed Sept. 14, 2017

    I haven't had any communication on how progress is going in regards to minimizing my debt or whether or not y'all have even communicated with my credit cards. The credit collectors are calling nonstop even after blocking their numbers and providing your number and info.

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    Customer ServiceStaff

    Reviewed Sept. 14, 2017

    I had a lot of credit card debts so I sought help from National Debt Relief. Everybody that I've talked to seems really nice and they were able to answer all my questions. Working with NDR has been good and it's really helping out and it has definitely relieved some of my stress.

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    Transparency

    Reviewed Sept. 14, 2017

    I was trying to get relief from bills. I worked with National Debt Relief and they made my life a little better. They gave me some relief and I no longer have headaches or lost sleep. It was a new experience for me going in and I was not clear on how it works. I had some concerns at first that some of my debts were being paid and others were not. But then, it made sense. It would take more money than what I was putting in unless I gave extra. They tried not to squeeze everything out of my account. If people are stressed or overwhelmed with bills or they don't have extra to try to keep the bills at a minimum payment, they should go ahead and explore the good things that this company will give them. Overall, it's been a good experience.

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    Staff

    Reviewed Sept. 14, 2017

    Setting up my accounts and my initial payment plan with National Debt Relief was very good. They were easy to understand, and it just felt right. Making my payments has made my life a bit easier now. NDR has settled three of my accounts and I’ve only been using them for over a year! They're nice people overall.

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    Staff

    Reviewed Sept. 14, 2017

    I was immensely in debt and I was getting very stressed out going about it in a very immature way. I really needed to handle it and National Debt Relief has been an immense relief to me. There's been a huge weight lifted off my shoulders. I still have the stress of paying off the debt, but now, I have a plan in place. I have a company with a great team behind me and every single one of my interactions with their team has been excellent. I’ve already gotten a couple of credit cards taken care of in seven months, and the e-mails about one of my accounts being solved and taken care of were good e-mails to read. It's been going great and I’m working on my final account now. Working with National Debt Relief has been an overall pleasant and helpful experience that I’ve taken a lot of value out of.

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    Customer ServiceStaff

    Reviewed Sept. 14, 2017

    National Debt Relief has been fine. I have zero problems with them. They were courteous and were able to answer my questions. I don't have to deal with creditors so it’s been a positive effect. My overall experience with NDR has been relatively painless.

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    Staff

    Reviewed Sept. 14, 2017

    I’m on a fixed income and I was in debt with the loans and the credit cards. I thought that I would be able to pay a little here, pay a little there at the time when I wanted until I got caught up and it got over my head, and it became more than I can pay. I thought about bankruptcy but I heard people talking about relief help. It would take just as long for the bankruptcy as it would to pay this debt off so I decided to go this way even though this is three years. I decided to work with National Debt Relief because I wanted to get this mess over with however I don’t understand why I’m paying 280 something dollars a month when it was $228 and they want another $50. I have two bills left and NDR is only paying one, and they’re receiving a hundred something dollars a month for themselves. That’s almost $1200 and $500 a year for one bill that I could’ve paid myself. Other than that, they’re sufficient and doing a good job.

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    Customer ServicePriceStaff

    Reviewed Sept. 14, 2017

    I got divorced and everything was in my name. I was paying $1,000 a month on credit card debt but it wasn't going anywhere and I knew that I've got to do something different so I went for relief help. National Debt Relief's team was very pleasant and super informative. If I have questions, I can call anytime and talk to a real person, which is always good. It’s been great dealing with them.

    I’ve been with NDR for two years and working with them was a little stressful at first because I had to stop paying the credit card companies and had to be in default for over three months before they negotiate that, which is frustrating. I called the credit card companies and asked if I can get a lower rate and if the chunk of the payment can go to my debt and not have interest payments and they would not work with me at all. But I still continued to make payments that go into an account. NDR worked with me well and got it done quicker than I thought they would.

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    Staff

    Reviewed Sept. 13, 2017

    Excellent experience, everyone was very professional. Thanks so much. I would recommend your company to anyone who could need it. I also feel relief as an older person to find a way to relieve some stress from my life by working with me. Thanks all around.

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    Process

    Reviewed Sept. 13, 2017

    Both Travis and Victoria were great at explaining the program. They took the time to make sure we both understood the program. We look forward to getting our debt under control and being debt free. Thank you for your time and patience.

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    Customer ServiceStaff

    Reviewed Sept. 13, 2017

    When I called to speak and ask information the young man that answered the phone helped me choose the best option for my situation. Very friendly, helpful and insightful. When I decided to move forward they informed me of the pros and cons of the programs and all the benefits I would be receiving. They do all the hard work and the best part is that you can manage the activities online.

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    StaffTransparency

    Reviewed Sept. 13, 2017

    All representatives were helpful and sincere. They did not mind repeating information or offering further explanation using common and familiar examples. The agents gave us real relief in our hardship moments. We expect to be debt free in 4 yrs or less.

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    Customer ServiceStaffProcess

    Reviewed Sept. 13, 2017

    Thank you for the excellent customer service! You guys made the process easy for me to understand, and I appreciate Marcus walking me through the steps. It was a pleasure speaking with each and every representative that called. I am very pleased.

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    Reviewed Sept. 13, 2017

    Recently my payment was pulled on the agreed date so thought I was done and had everything paid but over a week later the payment was pulled out of my bank account which then caused an overdraft. Not too happy right now but other than that they have been helpful in getting my things handled and paid off.

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    StaffTransparency

    Reviewed Sept. 13, 2017

    I had a great experience with consultants I spoke with. He explained everything to me step by step. Making me feel at ease with the decision I making. I am looking forward to the process of getting my credit back on track. I will recommend National Debt Relief to friends and family who is going through debt.

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    Customer ServiceStaff

    Reviewed Sept. 13, 2017

    Speaking with Sofia and Paul helped me immensely. They were very informative and helpful. Answering all my questions very professionally. They helped put my fears of taking on this endeavor less scary and stressful. And answered my questions about common Annie's contacting and harassing me.

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    Staff

    Reviewed Sept. 13, 2017

    These folks are amazing and go out of their way to make the experience both professional and effective. I was amazed how quickly they interfaced with my creditors to resolve problems. I have a complete sense of confidence in their approach and resolution. I would recommend them to folks who have a similar situation as I have.

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    StaffProcess

    Reviewed Sept. 13, 2017

    Everyone that I spoke with was pleasant and they made sure I understood the program fully before moving forward. I have never been on hold longer than 4 minutes and all questions that I had were resolved. Signing up was easy and I received copies of all documents. I am hopeful about my financial future because of this program.

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    PriceStaffProcess

    Reviewed Sept. 13, 2017

    Was a good experience. All of the workers knew what they were doing. The whole process went smoothly and was accomplished in an accurate timely manner. Looking forward to getting out of debt in two years or less. The monthly payments are affordable.

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    Staff

    Reviewed Sept. 13, 2017

    I have been diagnosed with a disease and had to undergo so many tests and missing work while my bills are piling up so was referred to NDR and the folks there have been great at helping me to recover financially while I recover physically. The stress of seeing an end to the tunnel is great.

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    Customer ServiceStaffProcess

    Reviewed Sept. 13, 2017

    I was initially hesitant to call as I felt embarrassed. However, they are helpful, kind, and supportive and do a great job! I thank you for your professionalism and for walking me through the entire process. I feel like I have some semblance of control again.

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    Customer ServiceStaffProcess

    Reviewed Sept. 13, 2017

    I found myself in over my head in unsecured debt. I called NDR and was immediately connected with someone. They helped me through each part of the process. Their customer service is beyond compare. I'm grateful and appreciative! They are outstanding!

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    Staff

    Reviewed Sept. 13, 2017

    Was easy to work with. Was straight forward and also courteous. My questions were answered clearly. Talked with them a couple times before I chose to do this and each time they were friendly and helpful. I was very happy with their professionalism and unbiased input.

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    Staff

    Reviewed Sept. 13, 2017

    When I initially contacted National Debt Relief I spoke with Kelly ** who was very helpful and informative. I appreciate her direct answers to my questions. This was a very positive experience given the circumstances under which I was experiencing.

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    Staff

    Reviewed Sept. 13, 2017

    My experience has been well relieving. While I am not happy at my position, and saddened I am going through this. This option just a few years ago were not available. My optimism will go up as I start to see the debt reduced and eventually gone. Credit has been all my life but as I get older being debt free for the most part is the goal. The team has been knowledgeable and friendly. I feel like I have a good partner as I go down this Road.

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    StaffProcess

    Reviewed Sept. 13, 2017

    So far everyone has been very courteous and caring to help. They make sure you understand the steps with getting the process started and following up on how to continue to progress forward. Now, time will tell with their assistance on becoming debt free. Thanks National Debt Relief.

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    Reviewed Sept. 13, 2017

    Honestly, I am in a state of concern, this all sounds too good to be true, the idea that we can resolve our debt in 2 years is a blessing beyond measure. Just praying things will work out as they have been stated and we can get back on our path of good credit and financial security.

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    Customer ServiceStaff

    Reviewed Sept. 13, 2017

    Customer Service Representative was very informative. I was given all the information in regards to my account, I was given a summary of my account and the position you have negotiate to settle my account with the bank.

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    Staff

    Reviewed Sept. 13, 2017

    The people that I have dealt with, Joshua **, was such a great comfort on the line. Also, Kia. You have some really terrific and understanding people. I would definitely recommend anyone to your establishment. Thank you! I feel like a new person, I am confident that I have chosen the right place to have come. And again thank you!

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    Customer Service

    Reviewed Sept. 13, 2017

    I first reached out to NDR a while back and I was scared of tarnishing my credit score. But after giving it much consideration I knew that this was the way to go. I've received great customer service and Eddie who signed me up was patient with me and all my questions.

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    StaffTransparency

    Reviewed Sept. 13, 2017

    I appreciate the efforts of National Debt Relief to keep me up to date regarding the resolution of my debt with creditors. I also applaud your efforts at continuing contact with me and the courtesy and professionalism of the staff I have spoken with.

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    StaffTransparency

    Reviewed Sept. 13, 2017

    Sasha ** was amazing to work with. She explained everything wonderfully! She was easy to talk and understanding. Thank you so much for making my life easier. You are amazing! Now I can rest easier and not feel bad about how I got in this mess. Thank you again!

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    Customer ServiceStaffProcess

    Reviewed Sept. 13, 2017

    So far I have been completely satisfied. The customer service agents are so kind and make me feel like I am not an idiot for falling behind on my debt. They have helped me stay calm and know that I will get my debt paid off and there is light at the end of the tunnel for sure! Thank you for helping through this process.

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    StaffProcess

    Reviewed Sept. 13, 2017

    The program I qualified for was not the program I would have wanted to choose. However the representatives did an excellent job in explaining the program and I felt comfortable going through with it. I do hope that once the program is complete, my credit score will be repaired and I will be mostly out of debt at a lot lower repayment plan.

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    Process

    Reviewed Sept. 13, 2017

    Great detailed service, everything was stated clearly and easily understood. I would recommend to friend and any fellow co-workers that may ask about the program. The program seems to be straight forward and easily understood and easy to track and follow.

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    Process

    Reviewed Sept. 13, 2017

    I had a very positive experience with National Debt Consolidation. I was apprehensive and skeptical of these programs and did not know if they were legit. Without a doubt, I am glad I did do this program. I am very happy to say that because of them I am debt free!

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    Staff

    Reviewed Sept. 13, 2017

    National Debt Relief has been a Godsend to me. After losing my home in 2012, I was left with a mountain of debt. These very professional folks pretty much came to my rescue and assumed the responsibility of helping me to work out settlements. Most of the running stopped and I have been able to get back to rebuilding my shattered financial life. It has been a long, painful journey with more to come, but National Debt Relief has been there for me when no one else was.

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    Staff

    Reviewed Sept. 13, 2017

    Prompt, courteous and hard-working. I have been very satisfied from the start with questions asked information given level of professionalism and how quick cases have been settled. National Debt Relief has done exactly what I've asked. Very satisfied. I just hope that they continue to provide myself with excellent service as they have been. Hopefully my credit score will come up as where it was. Thanks for the great service and keep up the good work. Thank you.

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    Customer ServiceStaff

    Reviewed Sept. 13, 2017

    Extremely detailed and helpful. Answered all my questions! Walked me through all forms step by step and made sure I understood what is covered under this program and when I can email or call. Provided me with the appropriate contacts to reach.

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    Customer ServiceStaff

    Reviewed Sept. 13, 2017

    My Overall Experience with National Debt Relief Program is a Awesome Feeling to start off Fresh with a Successful Team/Program. The opportunity to take care Debt Early rather than later in future is more than Amazing!! I appreciate the time/effort staff/workers gave as well Great customer service to get process started and now complete to move forward.

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    Customer ServiceProcess

    Reviewed Sept. 13, 2017

    This was a very good experience for us. We signed up, got all the paperwork concluded and it was a breeze. They took care of everything, called and emailed whenever there was important information we needed. Overall an excellent program. We greatly appreciate it. My Credit score is on the rise already!!! AWESOME!

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    Price

    Reviewed Sept. 13, 2017

    National Debt Relief went above my expectations and found the best solution possible to settle my debt. In a set time period with no hidden fees, they will work with my creditors to pay off the debt I owe without paying thousands of dollars in interest. I will finally be able to buy a house!

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    Customer ServiceStaffTransparency

    Reviewed Sept. 13, 2017

    Very professional, & friendly. I am totally satisfied with all the explanations. The online forms were perfect & easy to fill out. The phone calls were a little redundant but it's better to hear the same messages from more than one person.

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    Staff

    Reviewed Sept. 13, 2017

    I'm super ecstatic When the set up process and feeling Hopeful. However this is just the beginning. I'm hope just to what was promised me after everything is complete. Staffed was helpful and detailed. My only concern is it damage my credit more. Hopefully it will be easy to rebuild.

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    Customer Service

    Reviewed Sept. 13, 2017

    Customer service was clearly willing to let me plan a good goal. Going forward with plan and if needed will have access to an alternate number and address to be clear on all matters. It's my own savings which is more appropriate.

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    StaffProcess

    Reviewed Sept. 13, 2017

    Arthur my liaison was very professional and very helpful. He made me feel comfortable with the whole process. The process was quick and Arthur made it easy to understand what was going to happen. It lifted a huge weight off my shoulders. Thank you.

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    Reviewed Sept. 13, 2017

    When I found NDR, I was overwhelmed and drowning. I was desperate for help and needed a major change. NDR has helped make what seemed impossible, a reality. Slowly but surely, I'm seeing a light at the end of the tunnel! Change is never easy but with the help of NDR, it's manageable and truly, life saving!

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    StaffTransparency

    Reviewed Sept. 13, 2017

    Very friendly and thorough - did not make me feel like a failure because I needed help with my debt. I had looked into Bankruptcy and it was so humiliating and I had to come up with so much documentation. I was able to sign up and get started without going to an intimidating office. The people that I spoke to, explained everything to me in detail and answered all the questions that I had - no matter how silly they may have been. I would recommend National Debt Relief to anyone who is looking for help with debt.

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    Staff

    Reviewed Sept. 13, 2017

    Their customer support team was always helpful, friendly and they answered my questions to my satisfaction. It was great to have NDR take care of all the negotiations with my creditors. I didn't have to worry about it at all. They made it easy to get out of debt!

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    StaffTransparency

    Reviewed Sept. 13, 2017

    Considering how devastating it can be to find oneself in a situation where help is needed with debt management, I was extremely impressed with the level of professionalism and courtesy exhibited to me by the staff of National Debt Relief. They set up a plan and explained it to me in detail. Once I was comfortable with the arrangements, we proceeded and I now have a great sense of relief that I am making positive progress towards addressing my debt.

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    StaffProcess

    Reviewed Sept. 13, 2017

    It has been a pleasure to work with the NDR Program. Everyone I've spoken to has been professional, pleasant and helpful. Although the process has been long, I'm believing that all my debt will be resolved in the least amount of time possible.

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    Customer ServiceStaff

    Reviewed Sept. 13, 2017

    National Debt Relief has been fantastic to work with. Great communication and customer service! The staff is very knowledgeable and was extremely helpful in getting my debt resolved. I have, and will continue to, recommend National Debt Relief to all of my friends.

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    Reviewed Sept. 13, 2017

    National Debt Relief has really been good with helping me out of what I am going through now. They have answered questions that I have and said that if there is anything that they can do to make it easier to just let them know.

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    Customer ServiceStaff

    Reviewed Sept. 13, 2017

    All and all ok, but need better phone connection. Was the agent a work from home agent. If so you need better remote services. Or your software that records calls need upgrading. The was very friendly and respectful to me.

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    Reviewed Sept. 13, 2017

    Dealing with National Debt Relief has been a great experience so far and they get to work quickly. I would recommend their service. If you are in a bind they will help you out and walk you through all the steps you need to take to become debt free.

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    StaffTransparency

    Reviewed Sept. 13, 2017

    I needed to cut down on my expenses so I decided to look into relief help. One of National Debt Relief 's employees introduced me to their company and so far, working with them has been good. They're always informing me about any changes and we're always up to date. And if anything, I could call in to see if everything is okay.

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    Staff

    Reviewed Sept. 13, 2017

    In brief the agents at National Debt Relief are just the professionals that they are and that makes business friendly and trustworthy. The client is thus comfortable that they will do what they say they will do. They encourage and assist with the technical details such that the client is not left to despondency.

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    StaffProcess

    Reviewed Sept. 13, 2017

    I honestly never imagined how simple the process would be. The staff are kind and professional. They treat you with courtesy and respect on your most vulnerable time. I felt like a thousand bricks were lifted off my shoulders. I HIGHLY recommend it!

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    Customer ServiceStaffProcess

    Reviewed Sept. 13, 2017

    I had a great experience setting up my account with Adrian! He was very professional and knowledgeable. He encouraged me to ask questions so that I fully knew what to expect. Today as well, doing my "Welcome Call", was very beneficial and I felt as though I was cared about and in good hands. This whole process is a bit nerve racking, but am hoping that it gets me on the right foot to a debt-free future. I appreciate all of Adrian's help.

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    Reviewed Sept. 13, 2017

    I like how I was not forced into doing anything immediately. I was told of my options and what the program entails. I also had timely and professionally responses to my questions and concerns. I am also glad that I have advocates to help me better myself and my husband financially.

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    StaffProcessTransparency

    Reviewed Sept. 13, 2017

    Overall it was a good experience. The staff were friendly and had a lot of patience with me. They answered all of questions I had. They explained everything to me that I needed to know about the program. I am very satisfied with the results they got for me.

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    Customer ServiceStaff

    Reviewed Sept. 13, 2017

    They helped me a lot. Highly recommend if you are way behind in debts. I was bad place and they took my debt and made me where I could work it off. Phone calls stopped was, the main thing. I truly recommend them. Like I said I was in bad place and they pulled me out. The staff is the bomb!!!

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    Customer ServiceStaff

    Reviewed Sept. 13, 2017

    I had an amazing experience, everyone was very precise and very helpful. This is a very delicate situation and if it wasn't for this great customer service it could get very confusing. All of my questions were answered to the best of their knowledge.

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    Customer ServiceStaff

    Reviewed Sept. 13, 2017

    I definitely enjoyed my welcome call and had a great time speaking with the assistant that aided me. I would most definitely recommend this to a friend. I thank NDR for this opportunity as it has liberated me from so much. The quality of my call was great so thank you all for that.

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    Staff

    Reviewed Sept. 13, 2017

    National Debt Relief has really helped me & can help anyone in need. People there reach out to you, & help you with your problems, reaching out to you & your creditors, talking with them to get credit amount reduced. They keep trying till job is done.

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    Customer ServiceStaff

    Reviewed Sept. 13, 2017

    Gigi was very informative and was extremely pleasant. She made this transaction very easy for me in my time of need. She gave me hope. She returned calls in a very timely fashion and provided the assistance I needed. I also dealt with other customer service representatives who were just as helpful and pleasant to talk to.

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    StaffProcess

    Reviewed Sept. 13, 2017

    Best company to work with in resolving credit card payments. Love the program! From the beginning, each person has been helpful with the process. I am still working toward reducing my credit card bills, but National Debt Relief, is one of a kind. Thank you for the help.

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    Customer ServiceStaff

    Reviewed Sept. 13, 2017

    I had an overall good experience. I was referred to Vanessa ** by a friend. She was quick to respond and was concise in explaining the overall process. My Welcome agent was good as well. He was very thorough and answered all my questions to my satisfaction. Will recommend to a friend.

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    StaffProcessTransparency

    Reviewed Sept. 13, 2017

    Personnel were very professional and helpful throughout the entire process. They were thorough and compassionate with the discussions and explanations regarding qualifying for National Debt Relief. While it is not a recourse I would want to follow again, the experience was satisfying and helpful for my dealing with these debts.

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    StaffProcessTransparency

    Reviewed Sept. 13, 2017

    Kishan was a pleasure to work with. He made this a very easy process. He walked me through every step of the way. I would highly recommend your program to everyone. I am looking forward to being debt-free as soon as possible and I will have you to thank.

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    StaffProcess

    Reviewed Sept. 13, 2017

    Thanks to Greg **, he facilitated us through the application process efficiently and made us feel very comfortable and confident with our decisions, thank you. Also, thanks to Paul **, also efficient and courteous. We are looking forward to great financial relationship and are excited about being debt free, thank you.

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    Staff

    Reviewed Sept. 13, 2017

    Very pleased with their results so far! I recommend National Debt Relief. Anyone with credit card debt should do an application to see if you qualify. The more you deposit the sooner your bills get paid. Everyone you talk to is friendly and nonjudgmental.

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    Customer ServiceStaff

    Reviewed Sept. 13, 2017

    I was in financial trouble and National Debt Relief has settled some debts for me. And I'm hoping they're going to settle the big one, which is up right now. I’ve called them many times about various things and they were courteous and able to answer all of my questions. It's been a productive, satisfying and very positive experience so far.

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    Customer ServiceStaff

    Reviewed Sept. 13, 2017

    A relief help is a better alternative than bankruptcy. I put information on National Debt Relief's website and I called them. They were very responsive and answered all my questions right then. I reached out to some competitive companies and NDR was head and shoulders above everybody else in their professionalism and their response in taking the time to meet with me. They’re customer focused and they’ve helped lessen some of the calls that are coming in.

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    Staff

    Reviewed Sept. 13, 2017

    I got messages about National Debt Relief and I reviewed them a bit by reading the information that was online. I went with them and their reps were very helpful. So far, everything is good and I have no complaints.

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    Customer ServiceStaff

    Reviewed Sept. 13, 2017

    I've had seven back surgeries so my medical bills are out of this world and we got way far behind on everything. I figured to try and do something about it instead of ignoring it and we chose National Debt Relief. Their reps have been great. If I sent an email, I usually get a response within 24 hours. It could be just a question and they answer it. But the only thing I don't understand is that I get a recording and it says to push 2 to get an update on my account. And then I press 2 and it wants my 15 digit code and I'm not sure what that means. Otherwise, I've had wonderful service. They even helped me out when I was in a jam. They let me pay $100 for two months and we're tacking it on the back. Also, it has helped relieve some of those dreaded phone calls. They gave us a script and when debt collectors call, we have something to say to them versus ignoring them.

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    Staff

    Reviewed Sept. 13, 2017

    I was falling out in debt, just got through a divorce and I wasn’t making near as much money as I did the year before. I was struggling. The NDR reps were friendly and very straight in talking with me. They answered all of the questions I needed and they helped me out a lot. My credit has already gone out a lot since I’ve been with them. It’s a good experience. If I ever need them again, I’d be sure to call them.

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    Customer ServiceStaff

    Reviewed Sept. 13, 2017

    I had a lot of debt and didn’t really have a whole lot of options, so I looked into debt relief help. I heard about National Debt Relief by word of mouth and I've had nothing but a good experience with them. The initial call took about 20 minutes. They basically let me make a monthly payment and they asked if I could afford that. My budget was tight but they didn’t pressure me into anything. Working with them was a lot easier than I thought. While I still have a couple of other accounts that need to be settled, they were able to settle my first account within a couple of months, then it took them another six months to settle another account.

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    Staff

    Reviewed Sept. 13, 2017

    I was paying quite a bit of money in monthly premiums and it seemed like I was never getting any of the credit down. I tried going to a couple of other places but they weren’t able to help me out. I looked up different organizations and National Debt Relief popped up. I decided to give them a shot and I got accepted within a day. The people there have always been professional, respectful and private with my affairs. I never had a question that went unanswered and their online portal is also really handy. With National, it feels good to have some funds and be able to save a little bit. I don't have the stress of needing to come up with money for this, that and everything, and having to borrow money or wait on bills. They took all that pressure away. I would definitely recommend them to any one of my friends that are having problems.

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    StaffProcess

    Reviewed Sept. 12, 2017

    When I first heard about this program I was skeptical, after learning and letting National Debt Relief guide me. I knew I made the correct choice. Now I'm half way into total debt freedom. They cover all the bases and a have an amazing team.

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    Customer ServiceStaff

    Reviewed Sept. 12, 2017

    I want to say thanks to everyone to make this a success. I really appreciate I feel free, not more stress and now a can sleep well, my wife very happy with this and I hope not have more calls from my creditors.

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    Customer ServiceStaff

    Reviewed Sept. 12, 2017

    I had a great experience with Christy **. She was very professional but understanding at the same time! The person who did my welcome call was very professional and gave me all the information I needed. I would recommend National Debt Relief.

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    StaffTransparency

    Reviewed Sept. 12, 2017

    Received excellent service from the National Debt Relief team, and especially from Paul **. I appreciate the time it took to explain the situation thoroughly, and the steps needed for myself to become debt free. Also, I'm thankful for the assurance of asking any questions or concerns I may have in the future. Highly recommended!

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    Staff

    Reviewed Sept. 12, 2017

    Marvo ** is awesome!!! He is very helpful, very patience and very friendly!!! He walk with me step by step and letting me understand about this company. He is very very good on what he does. All I can say is that he is one of the best assets in your company!!!

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    Customer ServiceStaffProcess

    Reviewed Sept. 12, 2017

    I admit when I first started this process I was scared, I didn't know what I was doing or if I should even be doing it. But after talking to Dashawn he made the process painless and easy. He wasn't pushy or demanding like I thought he would be. All my questions were answered by both him and the welcome call. I would recommend this for anyone in debt.

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    StaffTransparency

    Reviewed Sept. 12, 2017

    AMAZING service and explanation of what was happening. They made me feel comfortable and not embarrassed about my debt - but hopeful. I already feel a weight lifted off my shoulders. Both representatives answered all my questions and were very patient.

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    Staff

    Reviewed Sept. 12, 2017

    When I had question both representatives answered them completely. Representatives were very polite and knowledgeable about situations. Both representatives were patient with me when my internet connection got slow and were willing to make changes due to me being indecisive sometimes.

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    StaffProcessTransparency

    Reviewed Sept. 12, 2017

    I would recommend National Debt Relief to my family and friends should they need help. I was shown patience and compassion throughout the whole process. I was given reassurance and detailed explanation for all my questions and concerns. My representative was personable, understanding, and knowledgeable. Thank you so much for your dedication..

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    Customer ServiceStaff

    Reviewed Sept. 12, 2017

    I'm so glad I called and got on your program. Ever since I got off the phone I feel like a weight has been lifted off of my chest. I only wish that I would have called earlier. Both representatives I talked with were fantastic.

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    Staff

    Reviewed Sept. 12, 2017

    My wife and I were extremely pleased with the professionalism and good customer support we received with NDR. They helped us to get out from under the heavy credit card burden we found ourselves in two years ago. With their help we are debt free today. Thank you!

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    Customer ServiceStaff

    Reviewed Sept. 12, 2017

    Everyone I spoke with was very friendly and helpful. They all seemed to truly care about me and ensuring I got the help I needed. They allowed me to call in on my own time to complete the process of my application which was super helpful because I could work around my work schedule. They were never judgmental and never made me feel bad about the situation I am in.

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    Customer ServiceStaffTransparency

    Reviewed Sept. 12, 2017

    My experience with National Debt Relief was very pleasurable. The person I spoke to, explained everything in detail. I did not have any questions by the end of our conversation. I would recommend National Debt Relief to any of my family and friends.

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    StaffProcess

    Reviewed Sept. 12, 2017

    I feel like we are in the right hands to become debt free. They were very helpful and patient and answered all of our questions. I hope the process will be as painless as it seems. I would recommend this program.

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    Customer Service

    Reviewed Sept. 12, 2017

    All communication and direct contact has been fast and efficient. I can ask as many questions as I need to with a steadfast answer. I've had a great experience with NDR. I would recommend them to anyone who needs the assistance that I did.

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    Process

    Reviewed Sept. 12, 2017

    The process is a bit long, and I understand it because of the complexity of the financial system. I'm really impressed how National Debt Relief handling my accounts, incredible, everything they've said has happened and the results are magnificent. I'm very satisfied with the results. Thanks National Debt Relief.

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    Customer Service

    Reviewed Sept. 12, 2017

    I was literally drowning in monthly payments and so stressed that it was making me physically sick. I'm very independent but I finally got to a point where I needed to ask for help. I went online and put in a request for a callback. That first call left me in tears because I felt I could finally breathe again. For the first time in months I could see a light at the end of the tunnel. THANK YOU!!!

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    Customer ServiceStaff

    Reviewed Sept. 12, 2017

    Mr. Jeff ** was very kind and patient with addressing my concerns without being pushy. Ms. Monica ** was also kind and thorough when welcoming me to the program and helping me to log on the first time to the website. I feel like I have the knowledge and tools necessary to handle any collection calls, and can feel good about working towards being debt free.

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    StaffProcessTransparency

    Reviewed Sept. 12, 2017

    The staff is always the friendliest. I was worried that the process might be somewhat unpleasant, but the staff has made this easier than expected. Earl ** is AWESOME! He made sure he explained every detail and answered all my questions, even the crazy ones.

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    Staff

    Reviewed Sept. 12, 2017

    So far everything has been great. People are friendly. So far so good. Looking forward to seeing how this turns out. A special review for Clint. He's very nice, very friendly and legitimately wants to help and make sure you are helped and happy with your choice. Thank you.

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    Customer ServiceStaff

    Reviewed Sept. 12, 2017

    As a client of National Debt Relief since May 2017 I have become less stressed knowing that I am in good hands with NDR. I was extremely stressed out about my reoccurring debt. I knew there was no way out of my situation if I tried to handle it by myself. I needed help. I contacted NDR and was immediately put at ease. Their customer service reps are professional and spoke to me in a reassuring manner. My mind was comforted in the fact that there was help out there and I have great hopes that NDR will be able to settle my debt.

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    Process

    Reviewed Sept. 12, 2017

    Deciding to rely on a company to settle your debts on your behalf is always a scary thing, these guys were extremely knowledgable and comforting throughout the process. I'm still scared but I believe I'm in good hands so I decided to take the leap of faith. 2-3 years from now I expect to be in a much better position financially. I won't have a great credit score but I'll be able to save a pile of cash to make up for it, which is better in the long run anyway.

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    StaffProcess

    Reviewed Sept. 12, 2017

    I would like to say thank you to Grace ** for her professionalism in handling this difficult matter. She was very professional, courteous, informative and most importantly extremely patient in answering all of my questions. She was also very thorough in explaining in lame terms and in detail each step of the process. Grace made this experience very smooth and reassuring. I am very grateful to have the opportunity to take control of my finances and pay them off as soon as possible. The other person who work on my case from the Welcome Dept was also amazing. Thanks to y'all for your professionalism in this sensitive matter. I am looking forward to being Debt Free very soon.

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    Staff

    Reviewed Sept. 12, 2017

    I didn't realize that National was going to just pay off one creditor at a time. I thought a little bit would be paid to each one every month. Since the other accounts were just sitting unpaid for many months, it has made my credit look very bad. I'm 70 yrs old and in a low-income bracket so I'm trying to qualify for low-income housing, but the months that creditors have been waiting for payment have made it hard for me to qualify. I have talked to representatives multiple times about this and although they were nice, they said nothing could be done. Perhaps I should have worked with a different kind of debt payment service, I'd like to see the negotiations settle more quickly so they don't keep calling.

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    Customer ServiceStaffProcess

    Reviewed Sept. 12, 2017

    Thank you to the kind woman who helped welcome me to the program. She was thorough, natural, and personable. The only suggestion I have is that she pause a little bit between each read sentence. It got a little confusing listening on the phone, and at times, I found myself a little confused by what she said. However, I already knew the information we went over so I was able to pick back up at a later time in the conversation.

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    Staff

    Reviewed Sept. 12, 2017

    I have been in this program for a little over 3 months and have already paid off 2 creditors. Everyone that I have spoke with have been very caring and empathetic of my debt situation. I would recommend NDR to any of my friend or family.

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    Staff

    Reviewed Sept. 12, 2017

    I am so thankful I located this service. I can finally see the light at the end of the tunnel! Amazing people to work with. They are very knowledgeable and skilled at their job! Superb people skills, too! Your service representatives are always very nice & empathetic to my questions and concerns. Very professional, patient & polite!

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    StaffTransparency

    Reviewed Sept. 12, 2017

    My experience was a total success with Randal and the welcome representative I dealt with. Everything was explained to me in simple terms to understand the actions will be taken to improve my credit. Both individuals were pleasant and very helpful in their explanations of this plan. Making me aware of all terms and agreements was easy to follow.

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    Customer Service

    Reviewed Sept. 12, 2017

    National Debt Relief has done exactly what they state they do. They have been on top of my creditors and negotiations. I couldn't be more pleased with the outcome so far. They have contacted me by phone and email when there has been a settlement. I highly recommend them.

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    Customer ServiceStaffProcess

    Reviewed Sept. 12, 2017

    So far from what I have experienced the lady who enrolled me and the one who conducted my welcome call did an excellent job. They made sure I understood everything about the program and answered all questions that I had that needed to be answered. I'm excited to change my life far as credit is concerned and look forward to further working with the company.

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    Staff

    Reviewed Sept. 12, 2017

    Absolutely great! Will recommend to friends and family who are having hard time. Everyone who we have spoken to has been kind and patient answering all our questions and concerns. Mostly we appreciate the callbacks and the flexibility of time.

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    Staff

    Reviewed Sept. 12, 2017

    My experience in working with National Debt Relief was a great one. They were very helpful, concise and informative. I would definitely recommend their services to a friend or anyone who is going through financial difficulties and wish to resolve them.

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    Reviewed Sept. 12, 2017

    I'm so thankful for all the help that you provide me to be able to get out of debt and rebuild my credit. Your company is priceless. Thank you???? Thank you for keeping me updated all the time to let me know all the account resolved and to always count on me before you take a decision about the creditors.

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    Staff

    Reviewed Sept. 12, 2017

    Daren was amazing and very helpful. He assisted me and showed me all the steps to take. He analyzed my debt issue and showed me how much I will be saving. He walk through step by step on what I had to do. He assured me I would be safe. Daren is a great guy!

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    Staff

    Reviewed Sept. 12, 2017

    I always have a great experience with National Debt Relief. They always work hard, to help with my financial issue. I thank them for their hard work. It's been a long road but we see the end of the road.

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    ProcessTransparency

    Reviewed Sept. 12, 2017

    National Debt made it comfortable for me to discuss my situation and explain in detail about the program. I'm looking forward to working with them in the future and hope they will continue to be available with information in the program.

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    Customer ServiceProcess

    Reviewed Sept. 12, 2017

    Marvin was excellent in helping me get enrolled in the program. The welcome call was efficient and all my questions were answered. I am excited to get started in this program. This will make a big difference in my life and my financial future.

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    StaffProcessTransparency

    Reviewed Sept. 12, 2017

    They walked me through every aspect of the process and explained every scenario thoroughly! They also answered all questions with patience and guidance. Would recommend them over all! Thank you all for giving me relief and taking a load of weight off my back. Looking forward to the future!

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    Staff

    Reviewed Sept. 12, 2017

    Have spoken to two different people in the last week and both have been extremely helpful with my questions. Thank you for being there for me so I can get my bills paid off and get my credit score back up.

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    Customer ServiceStaff

    Reviewed Sept. 12, 2017

    My experience, so far, has been awesome! The counselors, customer service, all, top notch, friendly and very helpful & knowledgeable. The response time was quick and the process to get started was so fast. I would definitely recommend to a friend. Thank you!

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    Customer ServiceStaff

    Reviewed Sept. 12, 2017

    When I call customer support, the reps are polite, empathetic and very helpful. I spoke to Asia from Las Vegas last evening, she helped me with my concerns, and reduced a lot of stress for me. Thank you!

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    Price

    Reviewed Sept. 12, 2017

    I had no chance of getting debt free because of the credit card companies raising their interest rates. All I wanted was a fair shot to pay my debt, you guys gave me that option. Thank you for all your help.

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    Staff

    Reviewed Sept. 12, 2017

    National Debt Relief helped me take control of a debt situation that was out of control and saved me money in the process. All of their staff are very professional and helpful. Even their legal protection was excellent when I was at the point that I needed it. Thank you.

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    StaffProcess

    Reviewed Sept. 12, 2017

    Ms. Olivia ** and Ms. ** from Welcome team were awesome. They went over everything and they made sure I understood the whole process, they were kind understanding and patient with me. And when you're going thru enough, not being able to pay your bills I really appreciated their understanding and kindness thru the process.

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    Reviewed Sept. 12, 2017

    I am grateful for the opportunity to pay off my debt. The only problems I had was they never advised me that 1- they don't pay off my credit cards all at once & it takes the entire 3 years to settle my debt with the creditors. 2 - Because of the length of time they take to settle my debt, my credit score plummeted over 300 points to a poor credit score which takes years to bring it back up. Therefore it has been very hard to acquire a new car lease which I do every 3 years and get anywhere where your credit score is required.

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    Process

    Reviewed Sept. 12, 2017

    I was hesitant about the debt relief process, as it was uncomfortable to not be paying my creditors. NDR worked with my on my concerns and ensured me their process was sound. Only 4 months into their program, and they've already knocked out a 15k debt. It's a huge sigh of relief, and am happy that I can finally see a light at the end of the tunnel.

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    StaffProcess

    Reviewed Sept. 12, 2017

    My experience with everyone at National Debt Relief has been a most pleasant, professional, and well-explained process. They all have been very patient and very thorough, which has made it easier than I imagined before I contacted them. They are rated #1 in the Nation with the BBB, so that helped to relieve my stress going into the process. Thank you, NDR, for being there to help me when I need you most!

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    Process

    Reviewed Sept. 12, 2017

    My husband and I are very pleased that we chose this company. Jerry was very understanding, and helped us with the complete process. I wish we had done this several years ago. We can now look forward to getting out of debt, and saving money in the long run.

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    StaffProcess

    Reviewed Sept. 12, 2017

    This has been one of the smoothest processes I have encountered for quite some time. The CSR's were all very knowledgeable and easy to work with. Everyone I have talked to has been so nice and polite. This alone has made this process so much easier. Thank you.

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    Customer ServiceStaffProcess

    Reviewed Sept. 12, 2017

    The representatives were very polite, very thorough, very personal and very professional. They were organized, knowledgeable and eager to help. Enrollment was quick and efficient, and I felt very comfortable throughout the entire process. Excellent customer service from beginning to end!

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    StaffTransparency

    Reviewed Sept. 12, 2017

    She was helpful and clear about when explaining and she was fast and didn't waste time getting to the point. She was welcoming and made me feel like I made the right choice. Everything made sense. She was very professional and pleasant and answered any questions I had.

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    StaffProcess

    Reviewed Sept. 12, 2017

    I am currently enrolling in National Debt Relief. I am satisfied with the team and their hard work to assist me in consolidate my debt within the certain periods. I definitely would recommend to my friends if they ever need it. No headache and what a relief to be in this program.

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    Customer Service

    Reviewed Sept. 12, 2017

    I have been a customer since Feb. 2017 and I haven't had any problems thus far. They have put me in another program that will pay all of my debt at once so I can start building up my credit much sooner. I like that I can approve the amounts of the settlement right through my email and not have to send anything in. I would recommend this company to my friends and family.

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    Customer ServiceStaffProcessTransparency

    Reviewed Sept. 12, 2017

    You guys really made me feel confident about this plan; great job!! The entire process was explained to me in great detail... and your staff was able to answer all my questions. Really put my mind at ease! I would definitely recommend this service to my closest family and/or friends. Thanks!

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    Customer ServiceStaff

    Reviewed Sept. 12, 2017

    Everyone was polite and helpful. Answered all questions and had no issues having to repeat questions. Worked around my busy day to get everything completed and answered and made sure I had no questions but if I did they were more than happy to help.

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    StaffProcess

    Reviewed Sept. 12, 2017

    National Debt Relief is a financial life saver! I would recommend this program to anyone who wants to get out of debt without bankruptcy. It will soon be 1 year with NDR & I am so glad that I made the choice to join this incredibly helpful program! All the personnel are friendly and concerned how I am handling the payments & when I mentioned I may be having some large medical bills due to health issues, they made sure to help me to contact them so that they can work with me if I have difficulty paying my account. NDR gives not only HELP... but HOPE! Thank you!

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    Customer ServiceStaff

    Reviewed Sept. 12, 2017

    I went online and looked up different companies that offer debt relief program. I like the reviews that National Debt Relief had and I've been happy with them so far. They've been working quite well with me. Their team was very good. Whenever I had a question, I call them and they answer and it puts me at ease about what's going on. Working with them has given me some relief and they've already paid off a couple of my bills. So, that makes me feel better when I look at my account online. It takes some of the pressure off.

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    Customer ServiceStaff

    Reviewed Sept. 12, 2017

    Great service. Didn't take too long to do everything. Very friendly staff. Gave a lot of information. Was trying to go to my old credit debt, but every time I tried. The phone would hang up. So glad it did, because I feel National Debt is the right fit for me.

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    Customer ServiceStaffProcess

    Reviewed Sept. 12, 2017

    First of all I was skeptical at first. The customer service was spot on, no pressure, very knowledgeable and professional. They took me through the process explaining everything, ensuring I completely understood and was comfortable. We started the program and now the settlement offers are coming in. I am VERY pleased! NDR has lifted such an enormous burden off my shoulders.

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    Customer ServiceStaff

    Reviewed Sept. 12, 2017

    I was very impressed with National Debt Relief's Tia **, the associate who handled everything for me. She spoke to me so kindly and respectfully and helped me get approved for this opportunity to make my life less stressful. I was almost thinking this is too good to be true, but after reviewing all of the documents and seeing the results for others, I am confident this program is exactly what I needed, and I was lucky to get Tia on that phone call.

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    Staff

    Reviewed Sept. 12, 2017

    Both Paul and other representative were very thorough and cooperative, informative. Each representative went through the contract with step by step directions and helped us understand the importance of debt consolidation. Thank you for your assistance. The representative gave me the toll-free number, went over the legal aspects that are covered in the contract as well as told us to go over the contract to make sure the creditors are correct with the appropriate account numbers.

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    Verified purchase

    Reviewed Sept. 12, 2017

    After being overwhelmed with outstanding debts National Debt Relief has managed to help me pay off one of my credit card in a short period of time. With their continued help I'll be able to be debt free in a timely fashion.

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    Customer ServiceStaff

    Reviewed Sept. 12, 2017

    NDR has been fielding the calls from creditors for us. It's only been two months and they have already settled some of the debt! The customer service is 5 star and the agents are always willing to answer any questions. Highly recommend. Remember with their service, patience is necessary to accomplish what you need to be debt free.

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    StaffTransparency

    Reviewed Sept. 12, 2017

    Clinton ** with National Debt has been very helpful and kind. So glad to get these creditors taken care of. Everyone has some hardships and we've had our share. Explaining our options were very understandable. I would recommend anyone that needs help to give these folks a call.

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    Customer ServiceStaffProcessTransparency

    Reviewed Sept. 12, 2017

    Process was quick and easy to establish contact. A debt specialist called me within 60 seconds, walked me through the process and lead me every step into the enrollment process. My initial experience into the program has been nothing but stellar.

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    Customer Service

    Reviewed Sept. 12, 2017

    I think they have been quite fair with my settlements. I believe they do a good job at helping reduce your debt. I don't have to be bothered with phone calls from creditors. They have been easy to deal with.

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    Staff

    Reviewed Sept. 12, 2017

    I really love your company. I have been getting good debt settlements. I'm so happy you are helping me get my debt down. When you lose a spouse and all the debt is on you now, it gets very difficult. Living on Social Security is not easy. We don't get the raises that an employee does. Thank you very much.

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    Staff

    Reviewed Sept. 12, 2017

    Very helpful staff! Team was friendly, knowledgeable, and direct when answering questions or explaining details. I am pleased with my experience and have recommended your services to others who are in similar situations. Thank you very much to everyone involved!

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    Customer ServiceStaffProcess

    Reviewed Sept. 12, 2017

    The overall experience was quite stressful. While the staff at the end of the process was very friendly and helpful, the initial "salesperson" was very pushy and not professional at all. He asked very personal questions that did not need to be asked and called at least 7-10 times a day.

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    Reviewed Sept. 12, 2017

    I signed up and sent my information in, then National Debt Relief took over from there. They are taking care of all my bills. It feels like I can’t get my credit cards off the credit checks, but National Debt Relief is doing the job that they set out to do.

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    National Debt Relief Company Information

    Social media:
    Company Name:
    National Debt Relief
    Company Type:
    Private
    Year Founded:
    2009
    Address:
    180 Maiden Lane, 30th Floor
    City:
    New York
    State/Province:
    NY
    Postal Code:
    10038
    Country:
    United States
    Website:
    www.nationaldebtrelief.com

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