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National Debt Relief Reviews

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Edited by: Amanda Futrell
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About National Debt Relief

National Debt Relief is one of the largest debt settlement companies in the U.S. Founded in 2009, National Debt Relief negotiates with creditors to reduce how much you owe on unsecured debts such as credit cards, personal loans, medical bills, private student loans and collections. It offers personalized plans to help you resolve debt, along with support from dedicated debt specialists.

Visit www.nationaldebtrelief.com
Pros
  • Free consultation with debt coach
  • Free debt relief quote
  • Numerous accreditations
  • Professional and responsive customer support
  • Easy enrollment process
Cons
  • Fees can reduce overall savings
  • Not available in all states

National Debt Relief Reviews

Over 50k reviews since 2016

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    3 featured reviews
    How do I know I can trust these reviews about National Debt Relief?
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    Page 242 Reviews 47835 - 48035
    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 14, 2017

    Everyone was very kind and understanding. They answered my questions as I had them. Paul was patient as I had to call back numerous times and I hope this will finally get me and my wife back on track financially speaking. The onboard call was informative and concise.

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    Customer ServiceStaff

    Reviewed Sept. 14, 2017

    The National Debt Relief Company was true to their word. No matter who I spoke to on the phone it was like I got the same person each time. That was very reassuring. Even if I got someone that didn't know everything, they would find out the answer or transfer me to someone who would know. This company had always kept me posted at all times. The National Debt Relief help me get back on my feet. Also my credit scores started to go up. I have told my family and friends about National Debt Relief. Thank You.

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    Verified purchase

    Reviewed Sept. 14, 2017

    I have been stood bad financing condition since July 2007 because economic crisis. Increase credit card debt and I've been only paid minimum amount. I didn't know about Debt Relief Program. Someone told me about this program and I started. Thank you.

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    Process

    Reviewed Sept. 14, 2017

    Although they negotiated less debt owed, I accumulated several penalties in late fees because it took approximately 9 months to complete the negotiations with creditors. I feel that my credit suffered much more with the delay. I've use a different company in the past and should have used them again. The process was quicker and caused less damage to my credit.

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    Customer ServiceStaff

    Reviewed Sept. 14, 2017

    Extremely knowledgeable customer service with fast and friendly service! Made it easy to apply, quick result, and provided peace of mind. It's great to know that reaching out with any questions is an easy call away. Thank you for providing this amazing service to us.

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    Customer ServiceStaffTransparency

    Reviewed Sept. 14, 2017

    I should have called sooner. The relief I felt when I found out that help was available was tremendous. Everyone I have dealt with has been sympathetic and reassuring. They understand where I'm coming from and have offered me hope. They have been very transparent in the procedure of getting me out of debt, helping me understand every step of the way. I couldn't be more thankful for all of their help.

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    PriceStaff

    Reviewed Sept. 14, 2017

    I signed up with National Debt Relief 1 year ago and they have been extremely helpful whenever I've had questions. I finally have a peace of mind that my debt is finally being handled within my control. It has been much easier coming up with the set amount owed to National Debt Relief than getting swallowed up by high interest rates. I'm moving forward again!!

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    Customer ServiceStaff

    Reviewed Sept. 14, 2017

    During the initial setup dialog over the phone, each debt was examined, and as the representative worked through them, I was kept informed. The final monetary plan was presented in a thorough manner, and if available, options were also described to me. Not surprisingly, the first few phone conversations were lengthy, but they left me with a sense of confidence, and that NDR was a professional in its service area.

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    StaffProcess

    Reviewed Sept. 14, 2017

    I'm only a few months into the program but they have been extremely helpful and I'm excited to become debt free soon! So far National Debt Relief has been amazing! And has answered all of my questions and concerns about the program.

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    Verified purchase
    Customer Service

    Reviewed Sept. 14, 2017

    I called National Debt Relief after my wife and I split up. I had two children I was raising and without her income was unsure how I would be able to pay my bills and keep my house. National Debt Relief gave me immediate answers and immediate solutions. It was tough, and yes your credit will take a bit of a hit, but it could be a lot worse. It took me three years, but all creditors are paid off and satisfied and my credit has already recovered. If you're struggling give these guys a call.

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    Customer ServiceTransparency

    Reviewed Sept. 14, 2017

    Worried about giving them more money when they've lost a settlement without letting me ahead of time! Poor communication. If you email them and ask for an email back, expect them to call you while you're at work. It's called email!!! Catch up!!! They refuse to work things until you have a large amount of money with them. They refuse to do any work until you pay into them. It's scary!

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    Verified purchase
    Customer ServicePrice

    Reviewed Sept. 14, 2017

    I had been struggling trying to keep up with the interest rates of my credit card and could not make a dent in the balance. I felt it would never get paid off. So I called and It was so easy. I now see the light at the end of the tunnel!!!

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    StaffProcessTransparency

    Reviewed Sept. 14, 2017

    Everything was explained to me very professionally and I was able to understand the program without questions. Very nice agent and spoke very clearly. I would definitely recommend to my friends. I received all the documents I needed to continue with the program and can't wait to get everything resolved.

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    Verified purchase
    Customer ServiceOnline & AppStaff

    Reviewed Sept. 14, 2017

    Have always answered any questions I have had. Very professional and polite on the phone. I have no complaints so far and look forward to working with them in the coming months. I would only say that I would like more information to be placed on the website when I log in.

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    Verified purchase
    Staff

    Reviewed Sept. 14, 2017

    I just settled 6,700.00 dollars and saved 4,000 dollars. And my payments are 134.00 dollars every two weeks. We are halfway done with my settlements. This much done though in less than six months! Now if the rest goes just as good I'll be very happy! Thanks guys for the good work!??

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    Verified purchase

    Reviewed Sept. 14, 2017

    First time I joined on June they told me, they can help me to Settle my debt about 50 to 60% down from what I owe. I could not believe. Within 3 months they help me Settle 2 of my credit card. The balance go down up to 60%. Thank you very much for your help and I definitely recommend to anyone.

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    Verified purchase
    Customer ServiceStaffProcess

    Reviewed Sept. 14, 2017

    My experience with NDR was very positive and productive. I feel very at ease in letting NDR handle my affairs in this matter. The representative was professional and thoughtful, and patience. I did not feel pressured at any point during our phone meeting. He made the process very smooth and easy.

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    Customer ServiceStaffProcess

    Reviewed Sept. 14, 2017

    I was at my wit's end when I heard a commercial on the radio about National Debt Relief. I am not one who believes in bankruptcy because I feel it's the same as stealing. I was skeptical but I called them anyway just to see what they had to say. They were extremely friendly and reassuring and helpful and understanding. They were non-judgemental and made me feel comfortable with the process. Since the amount that is settled upon is paid in payments that I can afford and knowing that at the end of the year the amount that was not paid to each debtor was considered capital gain and I had to pay taxes on I felt that I had honored the amount that I had charged on credit cards. When it was over I felt good about the process and that I did not have to file bankruptcy and ruin my credit completely. I am thankful for programs like this and those people who work there to help people like me it has taught me a lesson to never overextend myself again.

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    Process

    Reviewed Sept. 14, 2017

    We couldn't be happier with how quick and painless the whole process was. National Debt Relief did exactly what they said they would do and cut our debts in half so we were able to get them all paid in just a few years! Thank you so much for helping us get our lives back. Now we work to live instead of living to work.

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    Verified purchase

    Reviewed Sept. 14, 2017

    The payments to my debt collectors haven't started yet, but from the moment I signed up I felt at ease. I'm confident that National Debt Relief will help me start my financial life over so I can achieve my dreams of being a homeowner before 35 YO.

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    Staff

    Reviewed Sept. 14, 2017

    Tommie was great as well as underwriting. This helps me a lot. They were kind. I am happy to know my debt will be paid and eventually I will be able to rebuild my credit score to the point I look good again in paper.

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    Verified purchase
    Process

    Reviewed Sept. 14, 2017

    This debt relief program ruined my credit. I would have been better off making payment arrangements directly with my creditors. Now, I have so many derogatory marks on my credit I can't get any line of credit. They do not tell you any of this when you start their program and say that they guarantee your credit will be better than when you started. Another lie. Do not use this program. Get help from friends or family to figure out a plan and contact your creditors and come up with a way to pay them back slowly but surely, otherwise your credit will be ruined for 7 years.

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    Staff

    Reviewed Sept. 14, 2017

    Would refer to a friend. Very helpful and understanding. Easy process and now I can breathe financially. I was about to file Chapter 7 when I received the info in the mail... Now I will be able to pay back my debtor with completely ruining my credit...

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    Customer ServiceStaffTransparency

    Reviewed Sept. 14, 2017

    Every time I call everyone is extremely helpful, the issue I have with calling from my cell or my landline is very static and even on speaker I cant get a clear connection or control the volume. I have tried to call from home and work. The questions or issues we are discussing are very important and I really need to make sure I am hearing you and you are hearing me.

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    Customer ServiceStaff

    Reviewed Sept. 14, 2017

    It was a great experience and all the people whom I spoke with were outstanding and had every answer for that I asked. I would recommend these people to whoever needed debt relief. Thank You so much for being there in my time of need.

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    StaffProcessTransparency

    Reviewed Sept. 14, 2017

    It was a great experience working with the gentleman that set me up. He was considerate and sensitive to my needs. The entire process was well explained and easy to follow. He gave me hope. Every person since that I have spoken with also has been very helpful. I appreciate their time and am excited to get out of debt with their expertise.

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    Verified purchase

    Reviewed Sept. 14, 2017

    I still have two accounts that were settled that are on my Credit with Barksdale Federal Credit Union. After numerous attempts to have this taken care of it remains to this day on my credit. The other accounts were handled well with no problems. These accounts still haunt my credit.

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    Verified purchase

    Reviewed Sept. 14, 2017

    They were very good at keeping me informed about how to get things rolling regarding my accounts. Set things up quickly and have heard from one of my accounts they were contacted and this is all within a month of starting. So far so good.

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    Verified purchase
    Staff

    Reviewed Sept. 14, 2017

    I completed my session with NDR. It takes patience, and if you stick with it, it does pay off. Your credit will really get low during the time of the session but it does get better. Now I am on my way to a better credit score and better habits compared to what my habits were before. The people I dealt with were very helpful and always were there when I had a question or concern. They kept in constant contact to ensure everything was still good with me. I would recommend this to someone facing debt. Just remember to read all the rules and communicate with them and stick to it to see the results.

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    Verified purchase

    Reviewed Sept. 14, 2017

    Always have their customers in mind when they negotiate with the collector. Would choose National Debt Relief always. Also would recommend it to family and friends who need help. We have 3 bills already almost taken care of... We couldnt have done it without them. A BIG thank you to all!!

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    Customer ServicePriceStaffTransparency

    Reviewed Sept. 14, 2017

    They helped me get the relief and peace of mind I needed. They were very thorough and explained everything. Answered all my questions. Took care of my situation with a lot of sympathy and compassion. I am making affordable payments and I no longer struggle and stress like before.

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    Verified purchase
    Staff

    Reviewed Sept. 14, 2017

    I'm new but so far the staff has taken care of my question in regards to getting out of debt. Thank you for answering all my questions and getting the creditors off my back. I hope time flies and I can get out of the debt in no time. Thank you.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 14, 2017

    Customer service representatives were very helpful in explaining the process to me in a way that I could easily understand. I was completely satisfied with all of my interactions with them. As a result of my experience so far I would highly recommend this company.

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    Verified purchase

    Reviewed Sept. 14, 2017

    When I was going through tough times, I decided to give them a call. After few months things started to get into shape and within 2 and a half years I was able to get debt free. And it saved me from bankruptcy. I would recommend them to everyone who is going through high credit card debt. Give them a call and see what your options are.

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    Verified purchase
    Staff

    Reviewed Sept. 14, 2017

    National Debt Relief was great. They help my family get out of debt very easily. Without them we would probably be still paying the minimum rates on our credit cards and not making a dent. I would definitely recommend them to friends.

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    Verified purchase
    Process

    Reviewed Sept. 14, 2017

    Thus far I have been impressed with the structure of the information and details given to assist me in becoming debt free. I'm still in the middle of the process, but have a great sense of relief that my accounts are now being handled by National Debt Relief.

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    Verified purchase
    Customer ServiceStaffProcess

    Reviewed Sept. 14, 2017

    Very helpful but would like to have more contact. Only spoke to someone when set up the program and have not heard from anyone since. It would be nice to get an occasional update to make it feel like I'm not making a bad decision due to the fact I do not know what is going on.

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    Customer ServiceStaffProcess

    Reviewed Sept. 14, 2017

    Entering into the program gave me so much relief. My consultant Joe ** was excellent. However I've been in the program for three months and I have had very little interaction with anyone. I am always the individual making the phone call while I still have debt collectors calling and feel like I have no guidance within the situation. The lack thereof of communication since initial enrollment truly makes me feel as if I am just another number within your large organization. Hopefully someone will read this and if you would like more details please feel free to give me a call.

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    Customer ServiceStaff

    Reviewed Sept. 14, 2017

    Great experience, pretty simple to get started. Customer service reps are friendly, knowledgeable and quick to respond. Our credit is now considered good instead of fair. Would highly recommend, it's a good feeling knowing those balances aren't hanging over our heads anymore!

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    Verified purchase
    Staff

    Reviewed Sept. 14, 2017

    We had financial circumstances that were not being resolved. National Debt Relief was highly effective and has helped us reduce our debt tremendously. Their reps were very positive, informative and professional. They assisted us with all of our needs.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 14, 2017

    Overall I am grateful that my credit is improving. The payments are high. If I had taken the money I pay them each month and dedicated to one bill at a time then my bills would all be paid off with the exception of one. Sometimes the amount I pay them causes a hardship. They can be hard to work with because when you call you get bounced from one person to the next and get put on hold a lot. When you do get someone finally they are very helpful, courteous, and respectful.

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    Staff

    Reviewed Sept. 14, 2017

    All of my questions were answered professional and timely. I'm very happy that I inquired about this company. I trust their reputation and have already recommend the company to family and friends. All of my payment are wrapped up into one bill monthly allowing me to save for my future.

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    StaffTransparency

    Reviewed Sept. 14, 2017

    The right tool for the circumstances I was facing, the experience with the team since the beginning was adequate, they responded my concerns with proper solutions. I was clearly explain about the outcome after we were done with this process, now I'm in the middle of restoring my situation.

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    Verified purchase

    Reviewed Sept. 14, 2017

    It helped me a great deal get back on track and debt paid off. I would definitely recommend this as a tool to someone that is needing assistance with getting their debt organized and paid off. You feel like you have a say without having to do the negotiations.

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    Customer Service

    Reviewed Sept. 14, 2017

    If you need help and feel like you're drowning in debt, National Debt Relief is the best there is at helping get out of that situation and get your finances back on track. They also have very good customer service.

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    StaffProcessTransparency

    Reviewed Sept. 14, 2017

    Ivori has been really great to work with. Answered all of our questions and made this process very easy for us. She walked us through the process step by step and was very friendly the whole time. Recommend this program to anyone...

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    Verified purchase
    Process

    Reviewed Sept. 14, 2017

    It has only been a couple months, but I am very pleased with how everything is going. I felt immediate relief when we began putting the plan into action. I recommend National Debt Relief to anyone struggling with debt. The process has been very easy and stress-free.

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    Verified purchase
    Customer Service

    Reviewed Sept. 14, 2017

    So far it has been a great experience. The payments are manageable and flexible and the Customer service is very good. I'm hoping for positive results out of this and at this point it's been a great experience. I would recommend this to anyone in debt.

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    Verified purchase
    Christine increased rating by 1 star.
    After a positive interaction with National Debt Relief, Christine increased their star rating on Jan. 1, 2018.

    Updated review: Jan. 1, 2018

    Even though I have 2 debt collectors still calling, I can say my experience is overall good. My current will be paid off in 3 months. I can't wait for more of my credit cards to be paid off so the other debt collectors will stop calling me. The 2nd debt collectors should be stopping calling me soon.

    Original Review: Sept. 14, 2017

    One of the companies that I owe still got money from my account after I put a stop payment on it. This company didn't help me with this. I have only been with them for a month and a half. So I don't know what else to say. So please get the help I need so I don't get messed up on another payment with my car because you can't help me after you told me not to talk to my creditors.

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    Customer ServiceStaff

    Reviewed Sept. 14, 2017

    I kept getting messages from collection agencies and I was not sure if I should return their calls. I already sent the letter requesting to close my accounts and given NDR's contact info. NDR Rep was very patient and reassured me.

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    Transparency

    Reviewed Sept. 14, 2017

    I am still waiting for some sort of results but they are good at keeping me up to date with the progress of things. The website could use some work though because whenever I get a call with an update they tell me I should be able view the alert online and I can't.

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    Staff

    Reviewed Sept. 14, 2017

    I would like to recommend this to my friends. Overall good job. We were able to finish quick. After I'm done I was able to apply 2 credit cards. :) If anyone would like to apply I recommend you do it.

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    Process

    Reviewed Sept. 14, 2017

    The process was easy, completely online and painless, can't wait to get the end result! I've always struggled with managing my money, but with the help of National Debt Relief that is all about to change. There is a reason they come highly recommended!

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    Verified purchase

    Reviewed Sept. 14, 2017

    I was very very skeptical at first to go with a debt consolidation company just because most of them do not work in a customer's favor. However with National Debt Relief I was not only debt free in a short period of time but working with them was super easy. I'm completely debt free now and I'm glad I gave them a chance and yes I will recommend them to a friend.

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    Customer ServiceProcess

    Reviewed Sept. 14, 2017

    When I signed up I was told I would be given credit card repair services at the end when I completed the program. Well, I completed the program and they said the credit repair was no longer offered. Secondly, I had to fight to get settlement letters from this company. They often would not send it so I would have to call back multiple times. Service was OK.

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    Verified purchase

    Reviewed Sept. 14, 2017

    I haven't got any bills. They took care of them which is so great. I can't wait until they start getting rid of them. It's gonna be very interesting on how they do it and how much money they're gonna save me.

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    StaffProcessTransparency

    Reviewed Sept. 14, 2017

    I talked to a total of three different people, all three were very helpful and very kind. The last person I talked to was Jamie ** and she was so patient with me and so helpful. I had a toddler granddaughter who was crying for her mom, she talked to my granddaughter and helped to calm her down. I know this was not in her job description but I really appreciated her kindness. She explained everything to me and really put my mind to ease because I wasn't sure if I had not made a mistake by enrolling into the debt program.

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    Price

    Reviewed Sept. 14, 2017

    National Debt Relief was an easy and straightforward way for me to resolve my debt with all of my creditors. It was affordable and efficient. My credit is back where it should be! This year I was able to buy a car and apply for a house. All thanks to National Debt Relief!

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    Customer ServiceTransparency

    Reviewed Sept. 14, 2017

    Everything was perfect with the initial setup and introductions... I just wish I had more communication from NDR on when exactly creditors would be contacted by NDR to let them know I filed. This way the creditors know why I'm missing the payments.

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    Customer ServiceStaffTransparency

    Reviewed Sept. 14, 2017

    When I called National Debt Relief, the person that took my call was very pleasant, nonjudgemental, and explained everything very detailed. I have only made two deposits and none of my debt has settled yet, which I was told it could be a few months, therefore I cannot give 5 stars yet because I haven't seen any changes yet.

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    Reviewed Sept. 14, 2017

    At this time I have not been with this company long enough to see how it is going to work for me, but the initial stages were nice and a pleasant experience. I am not very happy in the way we have to wait until we have made some money in our account for you to start negotiating with my creditors.

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    Customer ServiceStaff

    Reviewed Sept. 14, 2017

    I wish I would have signed up a long time ago. National Debt Relief is an amazing company. Every interaction I've had with them on the phone has been great. The employees are kind, helpful, and genuinely happy to be helping you. I got 2 settlements on the first month, and I couldn't be happier. The financial burden being lifted has been a huge blessing.

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    Customer Service

    Reviewed Sept. 14, 2017

    Customer service is great and I highly recommend their services. I have already recommended to friends suffering the same debt stressors and they have already called and setup services with NDR! Dont waste another day living paycheck to paycheck and stressing over your debt; time to call NDR!

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    Customer ServiceTransparency

    Reviewed Sept. 14, 2017

    Well communication, fast working capabilities & advanced thinking are their assets. Will be one of the best in future. Needs to include Interpreter for different languages. Needs to inform to customers details explanation about the activities. Sometimes confusion is created for failure of the explanation.

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    Staff

    Reviewed Sept. 14, 2017

    National Debt Relief made paying off my credit card debt easy. It always felt like they were working to help me and kept my best interest in the forefront. Reps would contact me periodically and let me know what settlements they were working on. In the end, they helped me pay off my debt 6 months sooner than I had expected. I have recommended National Debt Relief to friends and family who were looking to pay off some debt.

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    Customer ServiceStaffTransparency

    Reviewed Sept. 14, 2017

    They were very helpful and explained everything to me. I am very grateful to this company. I had a creditor call me and tried to strong arm me. I called and talked to one of the representatives and they eased my fear, explained what to tell the creditor if they called back. I highly recommend this company.

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    Customer ServiceStaff

    Reviewed Sept. 14, 2017

    All the customer service reps have been understanding and helpful throughout the relief process. However we haven't heard anything about any offers. It might be too soon for this to happen yet. Any advice on what our next steps would be great to hear.

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    Verified purchase
    Staff

    Reviewed Sept. 14, 2017

    The staff of National Debt Relief was very helpful and compassionate in guiding me through the difficult journey of being debt free. If or when I am in need of help regarding debt relief I will definitely use your services.

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    StaffProcess

    Reviewed Sept. 14, 2017

    The welcome gentleman I spoke with was very friendly and helpful in answering all of my questions. Also Calvin ** spent time explaining the entire process to us and helping us understand. Calvin was also very friendly and helpful. So far we are very pleased with National Debt Relief.

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    Staff

    Reviewed Sept. 14, 2017

    National Debt Relief was a wonderful assistant in getting my credit debts reduced and resolved and with a payment plan that I could manage. Thank you so much. My worries were relieved and my life was vastly improved to have your people work with my creditors... to everyone's satisfaction.

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    StaffProcess

    Reviewed Sept. 14, 2017

    Signing up and getting the program started was fast and painless. The man I spoke to was very understanding and made sure I understood everything before committing. They didn't make me feel bad for needing help. I would recommend this to anyone who needed help with debt relief.

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    Customer ServiceStaffTransparency

    Reviewed Sept. 14, 2017

    We've only been with NDR a few months, but the entire experience has been professional and seamless. We already have our first settlement offer, so we are quite pleased. The documentation and communication was also really good.

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    StaffProcess

    Reviewed Sept. 14, 2017

    My experience was incredibly smooth and professional. Both Garrett and Mona made me feel comfortable with this life changing decision. I look forward to the day I can look back on all this and breathe a heavy sigh of relief. I would highly recommend this program to a friend who was struggling with debt.

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    Customer Service

    Reviewed Sept. 14, 2017

    I wish the company would contact the ones they are taking over to let them know personally. I did as they asked with the phone, email and address and they still constantly call me. I will have to call them all myself.

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    Staff

    Reviewed Sept. 14, 2017

    So far everything has been great. Anytime I have a question a representative from the company responds quickly and with detailed information. All things considered it has been a very positive experience and I would definitely recommend National Debt Relief to others who are in the same position.

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    Customer ServicePriceStaffProcess

    Reviewed Sept. 14, 2017

    Great service. It was nice having someone to walk us through the process and provide excellent customer service. I will definitely recommend this service to others who are looking for a good reputable debt consolidation service. Well worth the money.

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    StaffProcessTransparency

    Reviewed Sept. 14, 2017

    Rating For Theodore ** and Andrew ** - They were very helpful and patient in addressing my concerns/questions. They explained the program very well and walked me through the application process at my pace. I am grateful that I am now part of the program and hopefully be debt free one day.

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    StaffProcess

    Reviewed Sept. 14, 2017

    Representative was pleasant to speak to and answered all questions. Provided all information that was needed as well as provided guidance. Addressed all concern with poise and made me feel at ease about the whole process. Very patient and willing to help.

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    Customer Service

    Reviewed Sept. 14, 2017

    They have many resources to pull from to review your account. I just need to be reminded to go to my account. I wish they would call AND leave a message if there was something important. I feel like many times there are pressing issues but you are only to view your account and I'm so busy I fail to view my account.

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    Reviewed Sept. 14, 2017

    So far my experience with National Debt Relief has been a good one. I have only been the program for a few months. I am hoping and I am working toward resolving this issue as soon as possible and having to be in the program for 4 years.

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    StaffProcessTransparency

    Reviewed Sept. 14, 2017

    My experience so far has been very good. The young man that I spoke with seemed very knowledgeable of his work. He made me feel better about my hardship and he was very confident that we were on the track to solve my problems. It will be a long haul and I appreciate the time he took to explain the process to me.

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    Reviewed Sept. 14, 2017

    My creditors jumped over National Debt Relief and my first two small claims lawsuits were the same week as my second deposit. Obviously I didn't have any funds to negotiate. What was a hot mess when I started is now a full blown disaster.

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    Reviewed Sept. 14, 2017

    I don't have enough experience with NDR at this time to offer a review. The one opinion I have is I thought they could have notified my debtors sooner. I only am dealing with 4 debtors. How far behind do I have to get before you start negotiating with my debtors?

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    Reviewed Sept. 14, 2017

    I cannot yet provide an accurate, responsible, honest description of my experience. Once they have negotiated settlements with my creditors, I'm happy to provide purposeful, detailed feedback. Initial contact was helpful, no follow-up from National Debt Relief since signing the agreement.

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    Reviewed Sept. 14, 2017

    National Debt Relief help me pay several bills that I fell behind with. I was educated on how I need to take control of my debt and life responsibilities. Thanks so much for the help. I would recommend National Debt Relief to friends and family.

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    Staff

    Reviewed Sept. 14, 2017

    I highly recommend National Debt Relief. They did what they said they were going to do: be an advocate, be available, be flexible, the list goes on. Each person I talked to with the company was kind, smart & efficient. I would definitely do it over again, I'm so grateful I found them!

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    StaffProcess

    Reviewed Sept. 14, 2017

    National Debt Relief was very understanding and quick to help us. We are excited to be part of a program that will lead us to financial freedom! The lady I spoke with was so understanding and really took the time to get to know myself, my husband, and our current debt situation.

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    Reviewed Sept. 14, 2017

    Do not sign up with this company if you want very bad credit for at least 2 years. It takes so long for them to reach agreements with your creditors and they don't care how it affects your credit score. My credit is so low I can't get an apartment. Plus they add on a chunk of money for themselves onto your bill. I would look into a credit relief company that improves your score or just negotiate with the companies yourself and save money.

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    Customer ServicePriceStaff

    Reviewed Sept. 14, 2017

    Your customer service agents were great to speak to. Gary was considerate and caring. Would highly recommend your company to someone who needs help with debt. Payment plan was affordable and I am looking forward to being debt free sooner than I expected.

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    Customer ServiceStaff

    Reviewed Sept. 14, 2017

    My divorce and the economic downturn in 2008-2009 left me deep in debt. NDR saved me years of struggle. They were easy to work with and there when I had questions. I never wanted to be in that situation, but it was a blessing to receive this help. I should have called sooner.

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    Customer ServiceProcess

    Reviewed Sept. 14, 2017

    At first I thought this would be great. Every month a small payment was auto debited out of my account and accounts were being taken care of. In the meantime I was told to stop all contact and payments to my creditors. The calls came and finally stopped. Then the letters came and subpoenas started being issued. I had to appear in court with nothing. I then had to settle and pay the court while still paying NDR. I am debt free now but my credit is horrible and I have a record with the courts. I would not recommend this program.

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    Customer ServiceStaff

    Reviewed Sept. 14, 2017

    Excellent customer service and detailed information. Highly recommend this organization. Very helpful and understanding of all my needs and concerns. The log on site is very easy to understand and negotiate through. I would highly recommend this site to anyone in need debt resolution.

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    Process

    Reviewed Sept. 14, 2017

    After many sleepless nights I'm so glad I finally took this step. They made the beginning process easy. The only thing I regret now is not doing this sooner. They answered all my questions and everything was done within a matter of a few days. I'm so grateful help like this is out there. If this is something you are considering I highly recommend it!!

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    Staff

    Reviewed Sept. 14, 2017

    I have had a great experience with National Debt Relief. They are helping relieve a lot of stress. The people at National are really nice and I look forward to working with them on my way to a debt free life.

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    Customer Service

    Reviewed Sept. 14, 2017

    When I called National Debt Relief they were able to give me a full overview of what they could do the same day. They were able to get me set with a payment plan that fits into my now reduced budget and stayed the payments on the day I stated. So far my experience has been great and I have support for questions and any help I need.

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    Customer ServiceStaffProcess

    Reviewed Sept. 14, 2017

    From the beginning of the process until now, National Debt Relief, Charles ** in particular, have been outstanding in their customer service attention to detail and walking me through the entire process seamlessly. I think Charles deserves a big raise! What could have been one of the worst times of my life became tolerable and sometimes even enjoyable working with Charles. I highly recommend this organization.

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    Price

    Reviewed Sept. 14, 2017

    It's only been a month. Nothing really has been done. My only concern is the high percentage of fees due when paying off a debt. I personally think it's a little too high. I am a full-time working middle class citizen currently looking for second job. Just to pay off my debt. Why should I have to pay extra plus extra on top of that in order for help. Help shouldn't cost so much. I'm trying to do the right thing by settle my debt.

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    StaffTransparency

    Reviewed Sept. 14, 2017

    Excellent Company to work with! Very helpful!!! They eased my mind and made me feel that I do matter and gave me the best option for my situation. They are polite and explained everything to me in detail. I would strongly recommend them to anyone!

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    Reviewed Sept. 14, 2017

    I could not have got out of debt without filing for bankruptcy or worse by not paying and having charges pending against me for nonpayment of my debts so I am very glad to have you on my side in a joint attempt to pay off my debt in 4 years. TYVM!

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    Customer ServiceStaffProcessTransparency

    Reviewed Sept. 14, 2017

    The customer service is second to none. Everything was explained very, very carefully and clearly, and utmost care was taken to avoid judgment of myself or my financial situation throughout the whole process. Additionally, I have some medical issues that I mentioned, and the debt counselor (Daniel **) was incredibly kind and sensitive about them. Additionally, the process is very streamlined and professional.

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    StaffProcessTransparency

    Reviewed Sept. 14, 2017

    Very knowledgeable, prompt and polite. Works like a dream! The staff was great, we had no issues, they explained everything and made sure that we understood the process. They set everything up for us and we just followed a schedule, could not have been easier.

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    Customer ServiceStaff

    Reviewed Sept. 14, 2017

    It's a great company. I really appreciate them working with me. They really helped me and I'm very thankful.☺ I recommend it to anybody that has a lot of debt and is trying to pay off them. They work with the creditors. Excellent customer service in care.☺

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    Staff

    Reviewed Sept. 14, 2017

    We are so appreciative of how informative and helpful this company has been. We are Senior Citizens who have always taken care of our own debt. In the late 2000's we lost our investments that were to carry us through until we passed away. After several surgeries and illness issues we found ourselves in a financial "pickle". When we found National Debt Relief we were skeptical but curious. It turned out they were a Godsend and have negotiated our debt to levels we can pay off. We can see the light at the end of the tunnel and are so grateful.

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    Customer Service

    Reviewed Sept. 14, 2017

    From the first phone call to all actions taken to date, National Debt Relief (NDR) has done an excellent job of providing assistance to resolve my financial problems. They have given me "the peace of mind" I was looking for. Thanks NDR!

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    Customer ServiceProcess

    Reviewed Sept. 14, 2017

    I'm still new to this process but I do appreciate the information I received. With the resolution of the issue so far I would like to know where you are with the other issues. Also what do I need to do if anything to speed things along. I am still getting calls from Bill collectors.

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    PriceStaffProcessTransparency

    Reviewed Sept. 14, 2017

    I had about $15k of credit card debt and was barely managing to pay the minimum amount each month, while they kept charging me interest, and the amount I owed kept mounting. I was making $12 an hour and was generally pretty desperate. National Debt Relief had good online reviews and also had a good rating from the BBB, so I took a chance.

    The rep who got me started explained the process very plainly, told me what to expect, the challenges that would arise, and the eventual outcome of being debt free. He gave me fair warning that I'd have to rebuild my credit but that everything would eventually fall into place. Two years later, I was officially debt free. And now it's over four years since I took that leap and I've managed to get my credit score back into the "good" zone. It's all thanks to National Debt Relief.

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    Staff

    Reviewed Sept. 14, 2017

    I'm just starting out with National Debt Relief and I can say they helped me out of a tough situation. I lost my job and was getting difficult to pay my bills and NDR helped me consolidate them to make smaller payments to a couple creditors. Very helpful and just here to help when things get out of hand. I recommend them when you can't find help in taking care of debt. Thank you. Appreciate all the help???

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    Reviewed Sept. 14, 2017

    It's a total relief to have National Debt Relief taking care of my family and I. I am no longer stressed about trying to keep track of all my bills. I have more time to spend with my children now that I don't have to spend hours trying to figure out what bills to pay.

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    Staff

    Reviewed Sept. 14, 2017

    Always friendly and willing to help. Thank you for helping us get out of debt!! My family is very happy that we were able to get rid of all our credit card debt. It was a good experience and I would recommend National Debt Relief to friends and family.

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    Reviewed Sept. 14, 2017

    Very happy for what was done for us. Took a little while to get to the finish, but we made it. I recommend this company to a lot of people and tell them to have patients, time will work for you in the future. Thank you.

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    StaffTransparency

    Reviewed Sept. 14, 2017

    The people were all Very professional and personable. They Answered all my questions and were Very helpful. Explained how it works in detail. They gave me all the facts and how to proceed. Also asked me to sign the required forms and fax the information as required and gave me a time frame when I would be debt free.

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    StaffTransparency

    Reviewed Sept. 14, 2017

    They were very helpful and explained everything to me in terms that even I could understand. I would recommend National Debt Relief to anyone who needs a little help with their bills. A pleasant experience when you're at a low point. I now can see the light at the end of the tunnel.

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    Staff

    Reviewed Sept. 14, 2017

    They have settled 2 of our debts and we are excited for the rest to come. They have been nothing but friendly and accommodating to our needs. I recommend to people who are looking to just be debt free while being guided by friendly people.

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    StaffProcessTransparency

    Reviewed Sept. 14, 2017

    National Debt Relief has treated me fairly and with dignity. They understood my situation and explained the process in detail. Each associate I spoke with was professional and very helpful. National Debt Relief has given me breathing room. I am thankful I found this solution.

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    Customer ServiceStaff

    Reviewed Sept. 14, 2017

    Everyone is very friendly and helpful. The plans are reasonable and efficient. They take care of everything and when you need to talk to someone there isn't any wait time on the phone and everyone is very knowledgeable. When things got hard they allowed me to skip a few payments and then I was able to pay off early when I got ahead on finances.

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    StaffProcess

    Reviewed Sept. 14, 2017

    National Debt Relief really helped me in my time of need and helped my strive to get everything paid off. I finally got things paid off and thanks to them, I am debt free. I would recommend them to friends and family if they need help, because they were professional and helpful through the whole process.

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    Transparency

    Reviewed Sept. 14, 2017

    I'm fairly new using National Debt Relief and so far not bad. The thing that doesn't sit easy with me is they don't reach out to you with updates. You have to contact them. I would recommend that a simple email once a week should be sent to customers on the status of their account.

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    Customer Service

    Reviewed Sept. 14, 2017

    I find the experience frustrating dealing with repeated requests and concerns. I've called, they've called, always requesting more money in account. I'm 50% ok with what they've done. I don't like that they allow accounts to go to collection/court before actually dealing with the credit people.

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    Customer ServiceStaffProcess

    Reviewed Sept. 14, 2017

    Just started up with NDR but they have been very helpful whenever I have called with questions. I like the idea that I can look online at any time to see what progress is being made. They have provided a lot of information to help get us through the process.

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    Staff

    Reviewed Sept. 14, 2017

    Just an incredible experience, I need all the help I can get and they have been so helpful in making settlements with clients and reducing my overall debt. National Debt Relief has made my journey to improve my credit so much better. I am very pleased with their service. Thank you!

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    Staff

    Reviewed Sept. 14, 2017

    You guys have been great so far, I appreciate everything you're doing for me. I would recommend others to your program if asked upon. Anytime I have a question I will be free to call. I'm hoping to be debt free one day again and you guys are the ones who will help me achieve my goal.

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    Reviewed Sept. 14, 2017

    I've been with them for about 2 months. And they just now got one of my creditors to agree. They do not help when creditors are harassing you. Guess we will see in another month what happens. Hopefully they get my accounts started. I'm tired of stalling and having to deal with the creditors.

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    Reviewed Sept. 14, 2017

    I would not recommend them to family or friends mainly because they did not keep in touch with me about my account. I never knew which creditors they had contacted or had not contacted. I also felt that they should have tried to pay off the smallest creditors first and then work their way up to the largest amount instead of going in the opposite direction.

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    Customer ServiceStaff

    Reviewed Sept. 14, 2017

    NDR was happy to help me and their representative was pleasant and professional. I got my documents fast and signed online! The problem for me was when I started with them none of my debts were behind. Most corporations won't talk to them within the first 90 days. So, I've received a numerous number of calls that have me stressed to the max! My point, ask good questions and make sure you understand the response. I kept emailing the first person I spoke and she was not able to assist me once!

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    Customer ServiceTransparency

    Reviewed Sept. 14, 2017

    I haven't had any communication on how progress is going in regards to minimizing my debt or whether or not y'all have even communicated with my credit cards. The credit collectors are calling nonstop even after blocking their numbers and providing your number and info.

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    Customer ServiceStaff

    Reviewed Sept. 14, 2017

    National Debt Relief has been fine. I have zero problems with them. They were courteous and were able to answer my questions. I don't have to deal with creditors so it’s been a positive effect. My overall experience with NDR has been relatively painless.

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    Staff

    Reviewed Sept. 14, 2017

    Setting up my accounts and my initial payment plan with National Debt Relief was very good. They were easy to understand, and it just felt right. Making my payments has made my life a bit easier now. NDR has settled three of my accounts and I’ve only been using them for over a year! They're nice people overall.

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    Staff

    Reviewed Sept. 14, 2017

    I’m on a fixed income and I was in debt with the loans and the credit cards. I thought that I would be able to pay a little here, pay a little there at the time when I wanted until I got caught up and it got over my head, and it became more than I can pay. I thought about bankruptcy but I heard people talking about relief help. It would take just as long for the bankruptcy as it would to pay this debt off so I decided to go this way even though this is three years. I decided to work with National Debt Relief because I wanted to get this mess over with however I don’t understand why I’m paying 280 something dollars a month when it was $228 and they want another $50. I have two bills left and NDR is only paying one, and they’re receiving a hundred something dollars a month for themselves. That’s almost $1200 and $500 a year for one bill that I could’ve paid myself. Other than that, they’re sufficient and doing a good job.

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    Customer ServicePriceStaff

    Reviewed Sept. 14, 2017

    I got divorced and everything was in my name. I was paying $1,000 a month on credit card debt but it wasn't going anywhere and I knew that I've got to do something different so I went for relief help. National Debt Relief's team was very pleasant and super informative. If I have questions, I can call anytime and talk to a real person, which is always good. It’s been great dealing with them.

    I’ve been with NDR for two years and working with them was a little stressful at first because I had to stop paying the credit card companies and had to be in default for over three months before they negotiate that, which is frustrating. I called the credit card companies and asked if I can get a lower rate and if the chunk of the payment can go to my debt and not have interest payments and they would not work with me at all. But I still continued to make payments that go into an account. NDR worked with me well and got it done quicker than I thought they would.

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    Staff

    Reviewed Sept. 14, 2017

    I was immensely in debt and I was getting very stressed out going about it in a very immature way. I really needed to handle it and National Debt Relief has been an immense relief to me. There's been a huge weight lifted off my shoulders. I still have the stress of paying off the debt, but now, I have a plan in place. I have a company with a great team behind me and every single one of my interactions with their team has been excellent. I’ve already gotten a couple of credit cards taken care of in seven months, and the e-mails about one of my accounts being solved and taken care of were good e-mails to read. It's been going great and I’m working on my final account now. Working with National Debt Relief has been an overall pleasant and helpful experience that I’ve taken a lot of value out of.

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    Transparency

    Reviewed Sept. 14, 2017

    I was trying to get relief from bills. I worked with National Debt Relief and they made my life a little better. They gave me some relief and I no longer have headaches or lost sleep. It was a new experience for me going in and I was not clear on how it works. I had some concerns at first that some of my debts were being paid and others were not. But then, it made sense. It would take more money than what I was putting in unless I gave extra. They tried not to squeeze everything out of my account. If people are stressed or overwhelmed with bills or they don't have extra to try to keep the bills at a minimum payment, they should go ahead and explore the good things that this company will give them. Overall, it's been a good experience.

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    Customer ServiceStaff

    Reviewed Sept. 14, 2017

    I had a lot of credit card debts so I sought help from National Debt Relief. Everybody that I've talked to seems really nice and they were able to answer all my questions. Working with NDR has been good and it's really helping out and it has definitely relieved some of my stress.

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    Staff

    Reviewed Sept. 13, 2017

    Excellent experience, everyone was very professional. Thanks so much. I would recommend your company to anyone who could need it. I also feel relief as an older person to find a way to relieve some stress from my life by working with me. Thanks all around.

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    Process

    Reviewed Sept. 13, 2017

    Both Travis and Victoria were great at explaining the program. They took the time to make sure we both understood the program. We look forward to getting our debt under control and being debt free. Thank you for your time and patience.

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    Customer ServiceStaff

    Reviewed Sept. 13, 2017

    When I called to speak and ask information the young man that answered the phone helped me choose the best option for my situation. Very friendly, helpful and insightful. When I decided to move forward they informed me of the pros and cons of the programs and all the benefits I would be receiving. They do all the hard work and the best part is that you can manage the activities online.

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    StaffTransparency

    Reviewed Sept. 13, 2017

    All representatives were helpful and sincere. They did not mind repeating information or offering further explanation using common and familiar examples. The agents gave us real relief in our hardship moments. We expect to be debt free in 4 yrs or less.

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    Customer ServiceStaffProcess

    Reviewed Sept. 13, 2017

    Thank you for the excellent customer service! You guys made the process easy for me to understand, and I appreciate Marcus walking me through the steps. It was a pleasure speaking with each and every representative that called. I am very pleased.

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    Reviewed Sept. 13, 2017

    Recently my payment was pulled on the agreed date so thought I was done and had everything paid but over a week later the payment was pulled out of my bank account which then caused an overdraft. Not too happy right now but other than that they have been helpful in getting my things handled and paid off.

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    StaffTransparency

    Reviewed Sept. 13, 2017

    I had a great experience with consultants I spoke with. He explained everything to me step by step. Making me feel at ease with the decision I making. I am looking forward to the process of getting my credit back on track. I will recommend National Debt Relief to friends and family who is going through debt.

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    Customer ServiceStaff

    Reviewed Sept. 13, 2017

    Speaking with Sofia and Paul helped me immensely. They were very informative and helpful. Answering all my questions very professionally. They helped put my fears of taking on this endeavor less scary and stressful. And answered my questions about common Annie's contacting and harassing me.

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    Staff

    Reviewed Sept. 13, 2017

    These folks are amazing and go out of their way to make the experience both professional and effective. I was amazed how quickly they interfaced with my creditors to resolve problems. I have a complete sense of confidence in their approach and resolution. I would recommend them to folks who have a similar situation as I have.

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    StaffProcess

    Reviewed Sept. 13, 2017

    Everyone that I spoke with was pleasant and they made sure I understood the program fully before moving forward. I have never been on hold longer than 4 minutes and all questions that I had were resolved. Signing up was easy and I received copies of all documents. I am hopeful about my financial future because of this program.

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    PriceStaffProcess

    Reviewed Sept. 13, 2017

    Was a good experience. All of the workers knew what they were doing. The whole process went smoothly and was accomplished in an accurate timely manner. Looking forward to getting out of debt in two years or less. The monthly payments are affordable.

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    Staff

    Reviewed Sept. 13, 2017

    I have been diagnosed with a disease and had to undergo so many tests and missing work while my bills are piling up so was referred to NDR and the folks there have been great at helping me to recover financially while I recover physically. The stress of seeing an end to the tunnel is great.

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    Customer ServiceStaffProcess

    Reviewed Sept. 13, 2017

    I was initially hesitant to call as I felt embarrassed. However, they are helpful, kind, and supportive and do a great job! I thank you for your professionalism and for walking me through the entire process. I feel like I have some semblance of control again.

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    Customer ServiceStaffProcess

    Reviewed Sept. 13, 2017

    I found myself in over my head in unsecured debt. I called NDR and was immediately connected with someone. They helped me through each part of the process. Their customer service is beyond compare. I'm grateful and appreciative! They are outstanding!

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    Staff

    Reviewed Sept. 13, 2017

    Was easy to work with. Was straight forward and also courteous. My questions were answered clearly. Talked with them a couple times before I chose to do this and each time they were friendly and helpful. I was very happy with their professionalism and unbiased input.

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    Staff

    Reviewed Sept. 13, 2017

    When I initially contacted National Debt Relief I spoke with Kelly ** who was very helpful and informative. I appreciate her direct answers to my questions. This was a very positive experience given the circumstances under which I was experiencing.

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    Staff

    Reviewed Sept. 13, 2017

    My experience has been well relieving. While I am not happy at my position, and saddened I am going through this. This option just a few years ago were not available. My optimism will go up as I start to see the debt reduced and eventually gone. Credit has been all my life but as I get older being debt free for the most part is the goal. The team has been knowledgeable and friendly. I feel like I have a good partner as I go down this Road.

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    StaffProcess

    Reviewed Sept. 13, 2017

    So far everyone has been very courteous and caring to help. They make sure you understand the steps with getting the process started and following up on how to continue to progress forward. Now, time will tell with their assistance on becoming debt free. Thanks National Debt Relief.

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    Reviewed Sept. 13, 2017

    Honestly, I am in a state of concern, this all sounds too good to be true, the idea that we can resolve our debt in 2 years is a blessing beyond measure. Just praying things will work out as they have been stated and we can get back on our path of good credit and financial security.

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    Customer ServiceStaff

    Reviewed Sept. 13, 2017

    Customer Service Representative was very informative. I was given all the information in regards to my account, I was given a summary of my account and the position you have negotiate to settle my account with the bank.

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    Staff

    Reviewed Sept. 13, 2017

    The people that I have dealt with, Joshua **, was such a great comfort on the line. Also, Kia. You have some really terrific and understanding people. I would definitely recommend anyone to your establishment. Thank you! I feel like a new person, I am confident that I have chosen the right place to have come. And again thank you!

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    Customer Service

    Reviewed Sept. 13, 2017

    I first reached out to NDR a while back and I was scared of tarnishing my credit score. But after giving it much consideration I knew that this was the way to go. I've received great customer service and Eddie who signed me up was patient with me and all my questions.

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    StaffTransparency

    Reviewed Sept. 13, 2017

    I appreciate the efforts of National Debt Relief to keep me up to date regarding the resolution of my debt with creditors. I also applaud your efforts at continuing contact with me and the courtesy and professionalism of the staff I have spoken with.

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    StaffTransparency

    Reviewed Sept. 13, 2017

    Sasha ** was amazing to work with. She explained everything wonderfully! She was easy to talk and understanding. Thank you so much for making my life easier. You are amazing! Now I can rest easier and not feel bad about how I got in this mess. Thank you again!

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    Customer ServiceStaffProcess

    Reviewed Sept. 13, 2017

    So far I have been completely satisfied. The customer service agents are so kind and make me feel like I am not an idiot for falling behind on my debt. They have helped me stay calm and know that I will get my debt paid off and there is light at the end of the tunnel for sure! Thank you for helping through this process.

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    StaffProcess

    Reviewed Sept. 13, 2017

    The program I qualified for was not the program I would have wanted to choose. However the representatives did an excellent job in explaining the program and I felt comfortable going through with it. I do hope that once the program is complete, my credit score will be repaired and I will be mostly out of debt at a lot lower repayment plan.

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    Process

    Reviewed Sept. 13, 2017

    Great detailed service, everything was stated clearly and easily understood. I would recommend to friend and any fellow co-workers that may ask about the program. The program seems to be straight forward and easily understood and easy to track and follow.

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    Process

    Reviewed Sept. 13, 2017

    I had a very positive experience with National Debt Consolidation. I was apprehensive and skeptical of these programs and did not know if they were legit. Without a doubt, I am glad I did do this program. I am very happy to say that because of them I am debt free!

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    Staff

    Reviewed Sept. 13, 2017

    National Debt Relief has been a Godsend to me. After losing my home in 2012, I was left with a mountain of debt. These very professional folks pretty much came to my rescue and assumed the responsibility of helping me to work out settlements. Most of the running stopped and I have been able to get back to rebuilding my shattered financial life. It has been a long, painful journey with more to come, but National Debt Relief has been there for me when no one else was.

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    Staff

    Reviewed Sept. 13, 2017

    Prompt, courteous and hard-working. I have been very satisfied from the start with questions asked information given level of professionalism and how quick cases have been settled. National Debt Relief has done exactly what I've asked. Very satisfied. I just hope that they continue to provide myself with excellent service as they have been. Hopefully my credit score will come up as where it was. Thanks for the great service and keep up the good work. Thank you.

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    Customer ServiceStaff

    Reviewed Sept. 13, 2017

    Extremely detailed and helpful. Answered all my questions! Walked me through all forms step by step and made sure I understood what is covered under this program and when I can email or call. Provided me with the appropriate contacts to reach.

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    Customer ServiceStaff

    Reviewed Sept. 13, 2017

    My Overall Experience with National Debt Relief Program is a Awesome Feeling to start off Fresh with a Successful Team/Program. The opportunity to take care Debt Early rather than later in future is more than Amazing!! I appreciate the time/effort staff/workers gave as well Great customer service to get process started and now complete to move forward.

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    Customer ServiceProcess

    Reviewed Sept. 13, 2017

    This was a very good experience for us. We signed up, got all the paperwork concluded and it was a breeze. They took care of everything, called and emailed whenever there was important information we needed. Overall an excellent program. We greatly appreciate it. My Credit score is on the rise already!!! AWESOME!

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    Price

    Reviewed Sept. 13, 2017

    National Debt Relief went above my expectations and found the best solution possible to settle my debt. In a set time period with no hidden fees, they will work with my creditors to pay off the debt I owe without paying thousands of dollars in interest. I will finally be able to buy a house!

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    Customer ServiceStaffTransparency

    Reviewed Sept. 13, 2017

    Very professional, & friendly. I am totally satisfied with all the explanations. The online forms were perfect & easy to fill out. The phone calls were a little redundant but it's better to hear the same messages from more than one person.

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    Staff

    Reviewed Sept. 13, 2017

    I'm super ecstatic When the set up process and feeling Hopeful. However this is just the beginning. I'm hope just to what was promised me after everything is complete. Staffed was helpful and detailed. My only concern is it damage my credit more. Hopefully it will be easy to rebuild.

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    Customer Service

    Reviewed Sept. 13, 2017

    Customer service was clearly willing to let me plan a good goal. Going forward with plan and if needed will have access to an alternate number and address to be clear on all matters. It's my own savings which is more appropriate.

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    StaffProcess

    Reviewed Sept. 13, 2017

    Arthur my liaison was very professional and very helpful. He made me feel comfortable with the whole process. The process was quick and Arthur made it easy to understand what was going to happen. It lifted a huge weight off my shoulders. Thank you.

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    Reviewed Sept. 13, 2017

    When I found NDR, I was overwhelmed and drowning. I was desperate for help and needed a major change. NDR has helped make what seemed impossible, a reality. Slowly but surely, I'm seeing a light at the end of the tunnel! Change is never easy but with the help of NDR, it's manageable and truly, life saving!

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    StaffTransparency

    Reviewed Sept. 13, 2017

    Very friendly and thorough - did not make me feel like a failure because I needed help with my debt. I had looked into Bankruptcy and it was so humiliating and I had to come up with so much documentation. I was able to sign up and get started without going to an intimidating office. The people that I spoke to, explained everything to me in detail and answered all the questions that I had - no matter how silly they may have been. I would recommend National Debt Relief to anyone who is looking for help with debt.

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    Staff

    Reviewed Sept. 13, 2017

    Their customer support team was always helpful, friendly and they answered my questions to my satisfaction. It was great to have NDR take care of all the negotiations with my creditors. I didn't have to worry about it at all. They made it easy to get out of debt!

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    StaffTransparency

    Reviewed Sept. 13, 2017

    Considering how devastating it can be to find oneself in a situation where help is needed with debt management, I was extremely impressed with the level of professionalism and courtesy exhibited to me by the staff of National Debt Relief. They set up a plan and explained it to me in detail. Once I was comfortable with the arrangements, we proceeded and I now have a great sense of relief that I am making positive progress towards addressing my debt.

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    StaffProcess

    Reviewed Sept. 13, 2017

    It has been a pleasure to work with the NDR Program. Everyone I've spoken to has been professional, pleasant and helpful. Although the process has been long, I'm believing that all my debt will be resolved in the least amount of time possible.

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    Customer ServiceStaff

    Reviewed Sept. 13, 2017

    National Debt Relief has been fantastic to work with. Great communication and customer service! The staff is very knowledgeable and was extremely helpful in getting my debt resolved. I have, and will continue to, recommend National Debt Relief to all of my friends.

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    Reviewed Sept. 13, 2017

    National Debt Relief has really been good with helping me out of what I am going through now. They have answered questions that I have and said that if there is anything that they can do to make it easier to just let them know.

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    Customer ServiceStaff

    Reviewed Sept. 13, 2017

    All and all ok, but need better phone connection. Was the agent a work from home agent. If so you need better remote services. Or your software that records calls need upgrading. The was very friendly and respectful to me.

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    Reviewed Sept. 13, 2017

    Dealing with National Debt Relief has been a great experience so far and they get to work quickly. I would recommend their service. If you are in a bind they will help you out and walk you through all the steps you need to take to become debt free.

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    StaffTransparency

    Reviewed Sept. 13, 2017

    I needed to cut down on my expenses so I decided to look into relief help. One of National Debt Relief 's employees introduced me to their company and so far, working with them has been good. They're always informing me about any changes and we're always up to date. And if anything, I could call in to see if everything is okay.

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    Staff

    Reviewed Sept. 13, 2017

    In brief the agents at National Debt Relief are just the professionals that they are and that makes business friendly and trustworthy. The client is thus comfortable that they will do what they say they will do. They encourage and assist with the technical details such that the client is not left to despondency.

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    StaffProcess

    Reviewed Sept. 13, 2017

    I honestly never imagined how simple the process would be. The staff are kind and professional. They treat you with courtesy and respect on your most vulnerable time. I felt like a thousand bricks were lifted off my shoulders. I HIGHLY recommend it!

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    Customer ServiceStaffProcess

    Reviewed Sept. 13, 2017

    I had a great experience setting up my account with Adrian! He was very professional and knowledgeable. He encouraged me to ask questions so that I fully knew what to expect. Today as well, doing my "Welcome Call", was very beneficial and I felt as though I was cared about and in good hands. This whole process is a bit nerve racking, but am hoping that it gets me on the right foot to a debt-free future. I appreciate all of Adrian's help.

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    Reviewed Sept. 13, 2017

    I like how I was not forced into doing anything immediately. I was told of my options and what the program entails. I also had timely and professionally responses to my questions and concerns. I am also glad that I have advocates to help me better myself and my husband financially.

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    StaffProcessTransparency

    Reviewed Sept. 13, 2017

    Overall it was a good experience. The staff were friendly and had a lot of patience with me. They answered all of questions I had. They explained everything to me that I needed to know about the program. I am very satisfied with the results they got for me.

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    Customer ServiceStaff

    Reviewed Sept. 13, 2017

    They helped me a lot. Highly recommend if you are way behind in debts. I was bad place and they took my debt and made me where I could work it off. Phone calls stopped was, the main thing. I truly recommend them. Like I said I was in bad place and they pulled me out. The staff is the bomb!!!

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    Customer ServiceStaff

    Reviewed Sept. 13, 2017

    I had an amazing experience, everyone was very precise and very helpful. This is a very delicate situation and if it wasn't for this great customer service it could get very confusing. All of my questions were answered to the best of their knowledge.

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    Customer ServiceStaff

    Reviewed Sept. 13, 2017

    I definitely enjoyed my welcome call and had a great time speaking with the assistant that aided me. I would most definitely recommend this to a friend. I thank NDR for this opportunity as it has liberated me from so much. The quality of my call was great so thank you all for that.

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    Staff

    Reviewed Sept. 13, 2017

    National Debt Relief has really helped me & can help anyone in need. People there reach out to you, & help you with your problems, reaching out to you & your creditors, talking with them to get credit amount reduced. They keep trying till job is done.

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    Customer ServiceStaff

    Reviewed Sept. 13, 2017

    Gigi was very informative and was extremely pleasant. She made this transaction very easy for me in my time of need. She gave me hope. She returned calls in a very timely fashion and provided the assistance I needed. I also dealt with other customer service representatives who were just as helpful and pleasant to talk to.

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    StaffProcess

    Reviewed Sept. 13, 2017

    Best company to work with in resolving credit card payments. Love the program! From the beginning, each person has been helpful with the process. I am still working toward reducing my credit card bills, but National Debt Relief, is one of a kind. Thank you for the help.

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    Customer ServiceStaff

    Reviewed Sept. 13, 2017

    I had an overall good experience. I was referred to Vanessa ** by a friend. She was quick to respond and was concise in explaining the overall process. My Welcome agent was good as well. He was very thorough and answered all my questions to my satisfaction. Will recommend to a friend.

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    StaffProcessTransparency

    Reviewed Sept. 13, 2017

    Personnel were very professional and helpful throughout the entire process. They were thorough and compassionate with the discussions and explanations regarding qualifying for National Debt Relief. While it is not a recourse I would want to follow again, the experience was satisfying and helpful for my dealing with these debts.

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    StaffProcessTransparency

    Reviewed Sept. 13, 2017

    Kishan was a pleasure to work with. He made this a very easy process. He walked me through every step of the way. I would highly recommend your program to everyone. I am looking forward to being debt-free as soon as possible and I will have you to thank.

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    StaffProcess

    Reviewed Sept. 13, 2017

    Thanks to Greg **, he facilitated us through the application process efficiently and made us feel very comfortable and confident with our decisions, thank you. Also, thanks to Paul **, also efficient and courteous. We are looking forward to great financial relationship and are excited about being debt free, thank you.

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    Staff

    Reviewed Sept. 13, 2017

    Very pleased with their results so far! I recommend National Debt Relief. Anyone with credit card debt should do an application to see if you qualify. The more you deposit the sooner your bills get paid. Everyone you talk to is friendly and nonjudgmental.

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    Customer ServiceStaff

    Reviewed Sept. 13, 2017

    I was in financial trouble and National Debt Relief has settled some debts for me. And I'm hoping they're going to settle the big one, which is up right now. I’ve called them many times about various things and they were courteous and able to answer all of my questions. It's been a productive, satisfying and very positive experience so far.

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    Customer ServiceStaff

    Reviewed Sept. 13, 2017

    I've had seven back surgeries so my medical bills are out of this world and we got way far behind on everything. I figured to try and do something about it instead of ignoring it and we chose National Debt Relief. Their reps have been great. If I sent an email, I usually get a response within 24 hours. It could be just a question and they answer it. But the only thing I don't understand is that I get a recording and it says to push 2 to get an update on my account. And then I press 2 and it wants my 15 digit code and I'm not sure what that means. Otherwise, I've had wonderful service. They even helped me out when I was in a jam. They let me pay $100 for two months and we're tacking it on the back. Also, it has helped relieve some of those dreaded phone calls. They gave us a script and when debt collectors call, we have something to say to them versus ignoring them.

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    Staff

    Reviewed Sept. 13, 2017

    I was paying quite a bit of money in monthly premiums and it seemed like I was never getting any of the credit down. I tried going to a couple of other places but they weren’t able to help me out. I looked up different organizations and National Debt Relief popped up. I decided to give them a shot and I got accepted within a day. The people there have always been professional, respectful and private with my affairs. I never had a question that went unanswered and their online portal is also really handy. With National, it feels good to have some funds and be able to save a little bit. I don't have the stress of needing to come up with money for this, that and everything, and having to borrow money or wait on bills. They took all that pressure away. I would definitely recommend them to any one of my friends that are having problems.

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    Customer ServiceStaff

    Reviewed Sept. 13, 2017

    A relief help is a better alternative than bankruptcy. I put information on National Debt Relief's website and I called them. They were very responsive and answered all my questions right then. I reached out to some competitive companies and NDR was head and shoulders above everybody else in their professionalism and their response in taking the time to meet with me. They’re customer focused and they’ve helped lessen some of the calls that are coming in.

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    National Debt Relief Company Information

    Social media:
    Company Name:
    National Debt Relief
    Company Type:
    Private
    Year Founded:
    2009
    Address:
    180 Maiden Lane, 30th Floor
    City:
    New York
    State/Province:
    NY
    Postal Code:
    10038
    Country:
    United States
    Website:
    www.nationaldebtrelief.com

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