National Debt Relief Reviews
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About National Debt Relief
National Debt Relief is one of the largest debt settlement companies in the U.S. Founded in 2009, National Debt Relief negotiates with creditors to reduce how much you owe on unsecured debts such as credit cards, personal loans, medical bills, private student loans and collections. It offers personalized plans to help you resolve debt, along with support from dedicated debt specialists.
Visit www.nationaldebtrelief.com- Free consultation with debt coach
- Free debt relief quote
- Numerous accreditations
- Professional and responsive customer support
- Easy enrollment process
- Fees can reduce overall savings
- Not available in all states
National Debt Relief Reviews
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Reviewed Sept. 17, 2017
Very good customer service and professionalism. National Debt Relief associate T. ** was polite and helpful when going through the application process. The only thing I can think of is there needs to be a hotline for customers to call 24/7 to get account information changes and things done that was recommend by the company.
Reviewed Sept. 17, 2017
Upon speaking with the first & only rep from Debt Relief, she showed professionalism, was exceptionally courteous & very friendly. When answering any question that I had, I felt totally assured. I believe this is a great program, however one I wish I didn't have to take.
Reviewed Sept. 17, 2017
I was pleased with the service I received from National Debt Relief. I hope to have more debts resolved soon. I was pleased with the amount I saved. Thank you. I would recommend National Debt Relief to others. I am hoping I will save on other debt resolutions and they will be resolved as quickly as this first debt resolution.
Reviewed Sept. 17, 2017
Anytime I call, I have always been greeted in a respectable manner and when I need answers to my questers I have always been given the correct answers. I am very grateful for their help as I did not know where else to turn to for help with my financial problems when my husband lost his income due to an industrial accident.
Reviewed Sept. 17, 2017
Great service. Resolved first Debt in less than 6 months, saved me a lot of money, would recommend to anyone with a lot of debt and need help. Would recommend to a friend, service is reliable and easy to apply. Staff very professional and knowledgeable. Always available to answer any questions you may have, response very quick.
Reviewed Sept. 17, 2017
Staff is professional, respectful and informative. I am grateful for this service. I have already referred friends and associates to your service for debt relief. Circumstances appear in life that put you in unwanted positions - It is reassuring to know there is a service that can help you gain back your financial solvency.
Reviewed Sept. 17, 2017
When I found out about National Debt Relief, I was over my head in debt and barely had $20 left over each paycheck to survive. It was out of hand and I was drowning. I called, they gave me the consult to discuss my options with one payment and to help me gain control. I am almost completely finished with the program (1 account left to settle), my credit score has improved and my life is back on track financially. I am so grateful for those who have helped me with my accounts, the wonderful customer service I receive every time I call, the online access option to keep track of my accounts, and all the progress that has taken place. I have recommended National Debt Relief to many people and only hear about success stories. Thank you National Debt Relief for being such an outstanding company and caring about the people who seek your services!
Reviewed Sept. 17, 2017
So far, I get tons of phone calls several times a day with a recording saying, "If you would like to review your current information please call us." Never a person, not sure what they are calling for. The charges that they charge are ridiculous, I thought it was not for profit. None of these charges were explained in the interview when I signed up. When I have a bad month and can't make my payment I am made to feel horrible and the whole reason I signed up with them is because I need help not need to be belittled. I try the best I can and then I get calls from the NDR lawyer saying I should pay a large amount for a credit card settlement that there is no way I can even think of affording to pay. Unreal. Just not sure where to turn from here.
Reviewed Sept. 17, 2017
We have not received any notifications on the status of our account. We check on our account and it appears that nothing has been done. We are getting calls from numbers we do not recognize and do not answer. We do not know if notices have been sent to these companies. We are having a difficult time with this and need some assurances.
Reviewed Sept. 17, 2017
I am disappointed in this entire process. I am paying more on fees than is being paid off of my debt. I am being served with papers and I cannot get a response from anyone at the company. I would have been better off taking care of this on my own. I will never recommend this to anyone, in fact I will warn anyone about this scam.
Reviewed Sept. 17, 2017
All of my questions were answered clearly and I received help and advisement in a respectful and patient manner. Although it is a lengthy process, the time it took to complete all the necessary documents went smoothly. I found the entire process worthwhile in order to feel peace of mind as I work towards gaining control of my finances again.
Reviewed Sept. 17, 2017
NDR was rated very highly so I chose them. Their reps were very understanding, explicit and easy to reach, and I’m very happy with them. NDR has taken a burden off of me. They gave me a 48-month program and I hope to finish it in 18 to 20 months. I had a wonderful experience with them and would recommend them to anybody.
Reviewed Sept. 17, 2017
Tried to get on the program months ago but never heard back from anyone so I tried again and I was told I needed a bank account with a routing number so I got that all taken care of and now I'm on the program. The people helped me out really well and hopefully there's no catch.
Reviewed Sept. 17, 2017
National Debt Relief assisted me in becoming debt free in 9 months. From day 1, I saw light at the end of the debt tunnel. I definitely will recommend NDR to anyone who finds themselves owing more than $29,000.00 in credit cards and is struggling making payments and trying to pay for living expenses as well.
Updated review: Jan. 9, 2018
Anytime I called or sent an email to customer service I received a response promptly. I would recommend National Debt service. National Debt Relief helps you to achieve getting out of debt. They answer any questions you may have as well as assisting you if you have a problem.
Original Review: Sept. 17, 2017
Not satisfied. So far we are not impressed with this debt relief. We have not received any word if the companies are being contacted and if there has been any amount that is acceptable to start paying to the creditors to pay them off. It is getting to the point we may just file chapter 7, which is we want to avoid. We wanted to get payments lowered as well as payments started to our creditors by now. Our credit was starting to go down a little but now it is a major hit. Why? It is because nothing is being to sent them.
Reviewed Sept. 17, 2017
I was starting a new business and I took on a lot of personal debt and I got a little trouble with it. So far, everything has been good with National Debt Relief but there's not much communication on the updates. In terms of the plan to go, once you deal with that first adviser, there's not a lot of personalized interaction that sort of discusses where you're at in your plan. They would need sort of more of that rather than just putting you right into the day-to-day debt communications and debt payoffs. Those people don't seem to have a connection with my account. They just seem to be processing data. So once in a while, even if it's every couple of months, a personal update would be good. Other than that, NDR has given me some additional peace of mind. They took some of the contacts off our hands and they seem to be getting settlements done. It's relieving overall.
Reviewed Sept. 17, 2017
National Debt Relief has been very good. Talking to the representatives has been very positive. They didn't push me into anything. National Debt Relief is helping me get out of a big debt. I would recommend them if anyone asked.
Reviewed Sept. 17, 2017
The people at National Debt Relief have all been good and courteous. I'm not making payments on time and they took care of the situation and resolved the issues. My credit score has gone way up and everything is starting to get paid off. We didn't have a whole lot of debts so it was a lot easier for us but I would imagine that anybody who had a great amount of debt, this program would just really help them out. It helps life go by smoother, keeps all our debt collection away, and helps you prioritize everything in getting paid off. It's a good program for anybody looking to straighten out.
Reviewed Sept. 17, 2017
I had a conversation with my then fiancé about looking into relief help, and with some major life-change coming up, I decided it was time to resolve issues as quickly and as reasonably as I could. The team at National Debt Relief has been very proactive with telephone calls and emails that have been appropriate and have been timely. I've had a couple of issues where I've had to call back in again and again to get a result, and that’s because the way they're divided up into teams of customer service people and negotiators wasn’t readily apparent at first.
The challenges of the negotiator are very different than the role of the customer service person. The customer service people end up being good advocates for the customer, which is really nice, especially in those conversations with the negotiators. I was pleased with how everything went, but it took a little bit of persistence. I have been with the program for a year and a half now and I've got one out of five of my creditors left, so it's nearly done. National Debt Relief worked, which is really the biggest thing. It's been relatively efficient and I've made really good progress. We talked about it taking four years so I was able to move a little faster on my side and they were able to move faster, as a result, on their side. They do an excellent job and I certainly would recommend them very much.
I have suggestions for them that are positive regarding the way they display the status of the account online where there are some hidden numbers in there. I know a little bit about some of the stuff so I can understand what they're doing, but I can see that it might be confusing to somebody else. They might spend some energy on how they portray the payments due -- the payments yet to come, the payments made and the obligations themselves, so that their fees and the possible fees to pay off the debt are understood well.
Reviewed Sept. 17, 2017
My pastor from our church told me that there was help out there and I started looking on the internet. National Debt Relief sounded really good to me, so I tried it out. I had lost my job and I wanted to do the best I could in order to pay my debts off. I knew that the interest was standing in my way and I figured that if I didn’t do anything about it, I was just going deeper and deeper with the interest since I wasn’t able to make the payment that I was doing before.
The guys at NDR were the best. They’re easy to get a hold of and they explained things very clearly and made it easy for me to understand. The experience was so awesome. I make phone calls to the NDR customer department and just check in with them every now and then to see how the progress is going. I’m still paying on my debts but the program has given me peace because I don’t have those depressing calls from the people I owe. National Debt Relief would handle those calls for me and they have done a very good job of it.
I hope that overall, all of this program will be the end of those calls. When I’m done paying my debts to the creditors, I know that the NDR team is negotiating where I wouldn’t be able to. I’m very satisfied and I have referred a few people already. People out there need to know the truth of interest and how much money they are being taken for where National Debt Relief might exactly if not, put a stop to it completely.
Reviewed Sept. 17, 2017
I had to attend to some issues regarding my credit so I searched Google and found National Debt Relief. It was a painless process and very quick to get started and enrolled in the program. The reps have always been pleasant and efficient. They answer any questions I may have so I've been satisfied with their service. Now, my situation has begun to rectify itself so I'm pleased. I feel a lot better and I feel like I can breathe again because they took a lot of weight.
Reviewed Sept. 17, 2017
National Debt Relief seemed very helpful and everything’s been good with me. I just wish it would be a speedier process but I guess everyone’s different. Since working with them, though, my life has been a little less stressful.
Reviewed Sept. 16, 2017
My husband and I recently had to replace both our roof and one of our vehicles unexpectedly and everyone that we have worked with at NDR has been nothing but helpful and incredibly empathetic to our situation and our desire to get out of this hole.
Reviewed Sept. 16, 2017
NDR helped get me out of debt. Their customer service team was always helpful and positive!! Anytime I had a question or wanted an update I could call. They seemed genuinely interested in helping me complete the program. This system worked for me!!
Reviewed Sept. 16, 2017
Keith ** was extremely helpful during the initial call. The information that he supplied really enabled me to make a informed decision & move forward with the debt resolution process. He was very thorough with his answers & completely answered any questions that I may have.
Reviewed Sept. 16, 2017
So far everything has been good. I just started a few days ago, everyone has been nice and helpful. I thank you all for helping me through this tough time. I hope I can get out of my rut sooner than expected. Thank you again.
Reviewed Sept. 16, 2017
My experience with Lonnie at National Debt Relief was a good one. He was very helpful in the enrollment process. If I have the opportunity, I would recommend to a friend. I am looking forward to a new beginning, and being debt-free in the near future.
Reviewed Sept. 16, 2017
When I first signed up with NDR back in May, they were absolutely wonderful. I spoke with Sharde for almost an hour & I was excited to get my debt under control, I even saw a settlement within the first month or so. During this time, they found another creditor for me to add, I saw a minimal payment increase but it was worth it. Fast forward to today & I'm still receiving harassing phone calls from some of the creditors that I originally enrolled in the program, in fact, one of them is now escalating their collection efforts. I thought after this amount of time, more of my accounts would have a settlement agreement.
I recently decided that I will be going to the bankruptcy route & cancelling my enrollment in NDR's program. After speaking with my bankruptcy attorney & doing a little bit more research, I've found out that 1.) creditors do not have to agree to a settlement from a company like NDR and 2.) creditors can still come after you for the amount still owed and/or you can still be sued. Bankruptcy is going to be cheaper for me in the end & will provide me with the full transparency & formal structure I'm looking for when getting my debts paid off. I wish I had gone this route instead of enrolling in NDR's program.
Reviewed Sept. 16, 2017
So far nothing has been done. I've paid into the plan for 2 months now and literally nothing has been paid. I used a different debt relief program a number of years ago who were able to start settling things after a few weeks. I'm accruing late fees and interest. This is getting aggravating.
Reviewed Sept. 16, 2017
I've had nothing but positive experiences with National Debt Relief. Every single person exudes professionalism and is truly there to assist in whatever you need. I'm very thankful I decided to swallow my pride to get my finances in order before I'm 30! High recommend!
Reviewed Sept. 16, 2017
My debt has been my main source of stress for over a year now. When I spoke to Arthur he assured me that this was not uncommon and that he would help me. If you can ask for someone, ask for Arthur! He is so patient and explains everything. No question is too simple or too big for him. I just enrolled in the program so I will have to see how it goes but the plan outlined for me plus Arthur's attitude have already made me feel relieved.
Reviewed Sept. 16, 2017
Professional, efficient, feel I'm in good hands. I have a clear understanding of what's expected and that I'm getting the best support available. Thank you National Debt Relief! I personally feel relieved and confident about continuing a fact-free future.
Reviewed Sept. 16, 2017
We have ALWAYS been treated wonderful by the team at National Debt Relief. We did not know what to do with the debt we accumulated due to a job loss and gigantic medical bills due to several health issues. We received our 1st settlement offer and we accepted it! The negotiators got our debt reduced by approx. 60 percent on our first offer! You are a Godsend! We can finally sleep at night knowing we are in such capable hands! KEEP UP THE GOOD WORK!!!
Reviewed Sept. 16, 2017
The service has been great so far. I am enrolled into the program. We will see how the process is from now on. I have to be honest. The part that it's scary is the impact on the credit score but payments are very comfortable and it's a side effect that I'm willing to take.
Reviewed Sept. 16, 2017
When I called, I was desperate and very anxious as to how I was going to pay my bills. The agent was very helpful, informative and managed to get me thinking that I may have a chance to remedy the situation regarding my debt. Thank you!
Reviewed Sept. 16, 2017
The people at National Debt Relief were very courteous and helpful to me. They seemed genuinely sincere in helping me with my debt problem. Each time we communicated they would ask if anything new had occurred to cause a new financial burden and how I was doing otherwise.
Reviewed Sept. 16, 2017
Mark made the decision easy. He helped me all the way through the procedure and then some. Explained in detail how your company helps people in my situation get out of debt. Believe me it wasn't easy for me to do this considering my credit score is in the 700s. I've never missed a payment & never paid the minimum. Mark explained to me that it would really help me and eventually I could build it back up. At least I can breathe now. Thanks again Mark.
Reviewed Sept. 16, 2017
I was very please with the level of service from National Debt Relief. The process was explained to clearly and I was aware of all fees and how the process worked. Anytime that I needed customer service, I received responses in a timely manner and my questions were answered accurately and honestly.
Reviewed Sept. 16, 2017
They were very nice. Did not pressure me into anything and let me know my options. Kennedy let me know that I could stop everything when I want. He was never rude. I can also change the way I want to pay a month if I need to.
Reviewed Sept. 16, 2017
My experience has been great. In less than a year National Debt Relief has helped me reduce my debt to half of what it was when I first started. With my continued participation in the program, I will be out of debt in year. I would definitely refer this service to a friend.
Reviewed Sept. 16, 2017
Everyone was extremely helpful in explaining the program and the process to being debt free. All questions I had were answered promptly. The staff made the transition very easy for me. The staff was constantly in contact with me to make sure that I felt confident in my decision to join the program. Thank You.
Reviewed Sept. 16, 2017
The two gentlemen that attended me were very helpful. Brian ** was very thorough with me and answered all of my questions. He made sure I understood everything every step of the way. So grateful I had a good experience.
Reviewed Sept. 16, 2017
My advisor, George, was there for me whenever I needed him. Most of our conversations were after 7 pm. He took the time to make sure I knew what was going on every step of the way. My underwriter, Paul, was also very helpful. He covered everything completely to ensure that I understood. I am going to take 17 years and 60% off of my balances. Wow!
Reviewed Sept. 16, 2017
So far I am satisfied with this company. Anytime I have questions or concerns the customer service representatives are very knowledgeable and have answered every question I've had to my satisfaction. With no hesitation, I would recommend National Debt Relief.
Reviewed Sept. 16, 2017
The experience was as pleasant as possible considering the circumstances. The staff was helpful and kind. Sometimes listening to the legal jargon in the welcome packet without something to follow along was a little hard. I didn't realize there was something explaining everything until after the phone call.
Reviewed Sept. 16, 2017
I have had very positive experiences in working with NDR, first when I signed up, and again yesterday when I had more questions about the process. The people I've talked to have been extremely pleasant and knowledgeable. In a very short time, they have already lowered one of my bills by half! I would highly recommend NDR!
Reviewed Sept. 16, 2017
I was pleased with the entire process. Each person was very professional and explained everything in such detail that I had few questions to ask. I contacted National Debt Relief based on the high rating by the BBB. I am so happy that I did! I am confident that I will be successful reaching my goal.
Reviewed Sept. 16, 2017
When I first called National Debt Relief, it was very pleasant and they seemed very helpful and informative about what they do and their programs. They have helped me take the initial burden of creditors. I tried to deal with the creditors myself and it was impossible. But NDR disappointed me. They called four months into the program after I've been paying and wanted more money per month. We agreed to a certain amount and they backed out on that deal. I agreed to it one time, but I'll never agree to it again 'cause it's turning into a burden ever further. It's something I cannot do and I'm already struggling and they know that. The experience was pleasant, but I'd tell people to make sure to stick to their ground and don't let NDR come back at the later date and try to turn things on you.
Reviewed Sept. 16, 2017
I needed relief and I’ve been with National Debt Relief for less than a year now. It's still costing me almost $500 a month, which is a lot and I'm on Social Security but I'm managing. It’s working out well so far and I hope it continues. Their team has been very nice. They're always asking me to go on the website but I have a faulty computer so if I have any questions, I call and they're very helpful.
Reviewed Sept. 16, 2017
My wife died about two years ago and I have gotten discombobulated in all of my finances so it prompted me to get some help. My son scanned the internet to find a company that had a 5-star rating and then he called me and prompted me to call National Debt Relief. It's going on two years that we've been working together to get us out of debt and I appreciate all the work they've done. I called many times. I don’t get the update on the computer but I get to update on the phone so I talked to many representatives and they were very gracious, very polite, and very understandable.
Working with them took a lot of stress off of getting out of debt as they represent me to the credit card companies or whatever to get out of. These folks were very good to go to bat for me. I just had to put the amount in and they take care of the rest. There's one time when I gave a little extra and I had a little trouble but other than that I have been very pleased with National Debt Relief.
Reviewed Sept. 16, 2017
We’re very happy with the way National Debt Relief is helping us to resolve things. It was overwhelming to the point where we couldn’t handle all the calls or the collection efforts ourselves so we used their help. They relieve us of stress because they’re handling the negotiations. Christian, the one we spoke to, was amazing. He walked us through the process. It was good and everybody that we had any interaction with had been extremely helpful and very direct. We’re hoping to continue, have everything worked out, and get ourselves in a better situation.
Reviewed Sept. 16, 2017
I’ve been in National Debt Relief's program for about a year and it has been positive so far. I talked to them a couple of times for some questions. I was figuring everything out and what they could potentially do. We just had a baby a couple of months ago and National Debt Relief helped lower our payment for a few months so we could catch up on everything which was something that other companies won't do for us. The only thing disappointing was when all of my accounts went to collection despite them mentioning they would prevent it from happening. But they’ve negotiated good deals with the companies once they went to collection. It’s a little bit of a bummer because I hit on my credit but at the same time National Debt Relief was helping me.
Since working with National Debt Relief, we're still struggling because a big chunk of money goes out to them, but it’s at least helping us get out of debt and to have one payment versus multiple ones. And we don’t have all the interests of all the different companies either. But it’s taking some time to get out of it. We have five companies on them and there’s only one company left that they need to negotiate with.
Reviewed Sept. 16, 2017
I had one bank sue me and National Debt Relief helped me with the situation. They also helped me to pay my debts and get a relief. So far, I don't have any bad experience with them. I would recommend them.
Reviewed Sept. 16, 2017
We had a lot of debt that we needed the help trying to figure it out. We looked online at some different companies and National Debt Relief is the one that we decided to go with. Every time we've had to call them, they’ve been really good with working with us. NDR has definitely gotten rid of a lot of our debts and we've paid off some stuff that we had for a while. They’ve been a great team and they’ve helped us out a lot.
Reviewed Sept. 16, 2017
My mom was with National Debt Relief and told me about the company. No one was consolidating my debt for me and none of the companies would settle with just me talking to them. NDR was the only one that would work with me as far as getting my debt consolidated and I've been with them since 2016. The beginning was easy. I just filled an application then talked with somebody there. A lot of stuff was done online. Their reps have been nothing but helpful and every interaction I've had with them has been good. They seemed to be fast at funneling and talking to the companies. They do everything pretty straightforward too. NDR made my life a lot less stressful. I had all my accounts settled but one which will take another year.
Reviewed Sept. 15, 2017
We were behind on some bills and we were having a lot of medical problems. I had a child who had a skin disorder and we were going through several hundred dollars worth of medicine a month, even with insurance. The team at National Debt Relief have all been very great and wonderful. However, the thing that aggravates me is every three to four months, they call and wanted more to update their budget. They don't take the fact that I haven’t gotten a raise. The only bills I have paid off are the ones that NDR have paid off and they want me to update every line item again. It's a 20-minute process every time and every time they catch me, I am at work, I've got my kids. It's just that I don't have 20 minutes. I just wish there was a better way of getting it other than on the phone. If I could do it online, I've got all my stuff at my computer online to where I can look it up.
Nonetheless, they had done exactly what they say they were going to do and I'd give them an A+ in everything. NDR has made our lives easier. They took a lot of those hostile debt collection phone calls away. The bills that we had behind were either already taken care of or they'll just take money out of your account. Because if you were in the situation that I was in, where you got debt collectors calling and they're calling at all hours and you just don’t have time to talk to them, it was very nice. It's worth the peace of mind that we can get and it was a good decision for me and my family.
Reviewed Sept. 15, 2017
All of my questions were answered, no surprises and great staff! When I first started I was a bit worried about how the settlement were going to be taken care of but the fact that there is a legal attorney by my side I feel much better. I'm happy to know you guys mean exactly what you intend to do.
Reviewed Sept. 15, 2017
I have no questions. He answered all of them. If I do I will definitely call back and I really like how helpful he was with the few questions I had. He was really good. He explained everything I believe I needed to know and made me feel comfortable when it came to the monthly cost.
Reviewed Sept. 15, 2017
We were in over our heads, National Debt Relief made it simple, easy, and stress free to handle our debt situation. This, so far, has been a weight lifted off our shoulders. Would highly recommend to anyone who feels like there is no place to turn for debt help!!
Reviewed Sept. 15, 2017
The customer service was professional and informative. They were very nice and understanding. I have already begun telling others about it. Fantastic job. I feel confident and at ease about getting my credit back into good standing. Keep up the great work.
Reviewed Sept. 15, 2017
Awesome working with these wonderful people and getting my financial security back. I finally feel like I have a handle on things and a support team helping me along the way to be successful in the future. This is the right step in the right direction.
Reviewed Sept. 15, 2017
Very friendly, very personable. They are right on top of everything that is needed by us and are willing to do what it takes to help us out. Would recommend them to anybody that may need the help if it is necessary. Look forward to getting this all straightened out and put behind me when I am finished.
Reviewed Sept. 15, 2017
So far I am very satisfied with the way National Debt Relief has been dealing with my accounts. They are making my payments to my creditors and setting up payoffs that I could not have done myself. Thank you for helping me clear up my credit card debt.
Reviewed Sept. 15, 2017
Every time I call for any issue regarding my consolidation; they are very efficient and informative. The information given is always accurate; as of now I have had no issue regarding my accounts. As of now, very satisfy with my service with National Debt Relief.
Reviewed Sept. 15, 2017
They were very helpful. They took the time to explain the program in detail. I'm just getting started in the program. So far they have done an excellent job with everything. I'm hopeful this program will help me with my debt issues. I feel the team at National Debt Relief will continue to be there to help throughout this program.
Reviewed Sept. 15, 2017
When I first enrolled with NDR I was given great advice and informed what to expect. I read some of the reviews prior to enrolling in the program and was reluctant to seek the help. However, I found that after speaking with the enrollment counselor and it was explained to me in detail what to expect; credit score will go down drastically, creditors will be relentless (give the creditor hotline number), the length of time to negotiation a settlement with creditors and the availability of a credit counselor changed my mind. I'm pleased with my choice to seek help from NDR. I'll be going downhill first but it'll be worth the climb uphill to be back on top.
Reviewed Sept. 15, 2017
The information received from Mr. Ben ** was comprehensive and well explained. There were no shortcuts. I was told exactly what to expect from the program. The welcome interview from the National Debt Relief was very professional. We thoroughly reviewed the information for accuracy.
Reviewed Sept. 15, 2017
While I did have some issues with hearing and understanding the ladies I talked with, I am hearing impaired, they were very patient with me. Repeating when necessary. I very much appreciated their taking the time to help me during this very stressful time in my life. Thank you, thank you.
Reviewed Sept. 15, 2017
Very professional and easy to work with. They went out of their way to assist me. I would recommend this company to everyone that needs help. I had someone to talk with at every step and they made the process very simple for you to follow. I know I made the right decision by working with this company.
Reviewed Sept. 15, 2017
National Debt Relief has taken a huge burden off my shoulders, and I once again feel financially free. I would highly recommend them to anyone. If you have financial issues don't hesitate to call and get their assistance. It is an amazing feeling.
Reviewed Sept. 15, 2017
Friendly and well informed. Explained everything, great detail, made my decision easy, gave me peace of mind that I was doing right thing. Could not be happier. Explained everything up front and made sure I understood everything. Very helpful. Would recommend to anyone.
Reviewed Sept. 15, 2017
National Debt Relief helped us! We were thinking our ship was sunk, but they threw us a life preserver. I do recommend this company if you see no other viable options to survive. The team we spoke to gave us accurate and realistic expectations and to date they have been truthful. Thank you National Debt Relief!
Reviewed Sept. 15, 2017
NDR saves you time and hassles while paying off your debt with you... 34 months later and happy. The savings in fees and interest was huge and my credit is better... But no want to use it. Now I have extra cash to use toward things I need instead of financing.
Reviewed Sept. 15, 2017
It was a very helpful and pleasing experience. They are very nice and explain every detail very clear. I also have been please with how fast they are moving with my process. I never have any complaint and they are also on top of everything that needs to be done for my process.
Reviewed Sept. 15, 2017
Everything seems to move along quickly, rep had my best interest in mind from the sounds of things, looking forward to getting resolution. When things hit the skids this company was where everyone pointed me to. Everyone has so far been very friendly and the company is very forthcoming.
Reviewed Sept. 15, 2017
The staff at National Debt Relief have been courteous and helpful in walking me through the process. Nardis has been very understanding of my concerns. He has explained everything fully and the welcome call from Michael was also fully explanatory of the procedures that needed to be followed. All my questions have been answered fully and in detail.
Reviewed Sept. 15, 2017
Totally helpful! I feel so much better about my current situation! Thank You so much! You have made my road to debt relief A bit easier. I can now start back on the road to success and continue to start my new life with my children. I will recommend this company to friends and family!
Reviewed Sept. 15, 2017
So far very easy to work with. Explained in detail what they could and could not accomplish and what it would take to complete their program. Knowledgeable, understanding, don't make you feel worse because of your issues. As I am new to the program "Time will tell."
Reviewed Sept. 15, 2017
My debt went out of control in a hardship due to family medical conditions but we are glad that National Debt Relief is a big hope supported by the law that protects consumers falling in economic chaos that can happen to anybody.
Reviewed Sept. 15, 2017
Everything was explained to me as clear as I am sure it was meant to be. Kishan went out of his way to help me understand what the program included in a professional manner. As I have not ever been through this sort of program before I am sure that I will have questions on the matter which Kishan assured me that he will always be available to help me with. Monica ** was efficient as she could be explaining the final process to me. I do not think she could have done a better job. All involved did a very professional job during the process. I am sure I am in good hands for the duration of this relationship with everyone involved. Thank you Kishan and Monica and NDR for getting me involved with your Company.
Reviewed Sept. 15, 2017
Called NATIONAL DEBT RELIEF in May. They were able to resolve 1 out of 3 of my current credit card debt in September that same year!! Excellent customer service experience. If I had a question a representative was able to answer plus put my mind at ease.
Reviewed Sept. 15, 2017
National Debt Relief is professional in absolutely every sense of the word. They take their time in helping you in every way possible and are incredibly patient and understanding of your situation, whatever it may be. I would most definitely recommend them to anyone struggling through these very difficult times!
Reviewed Sept. 15, 2017
Attention was great. The representative was very courteous and diligent with my call. He managed to confirm my inquiries with the system and everything else worked out very well. There were two payment proposals that I approved right away. I am looking forward to having more proposals for the rest of my creditors.
Reviewed Sept. 15, 2017
I was concerned but overwhelmed with debt when I reached for the phone and made the call. I spoke with Dwane ** who explained the program thoroughly and walked me through the papers when such care and patience. My welcome call came from Vanessa ** and she, also, was very clear in her explanations and made me feel that I had made the right decision. I look forward to working closely with your organization and becoming debt free in the near future.
Reviewed Sept. 15, 2017
I'm very happy with the helpfulness of everyone that has been involved in getting us started on saving money. I'd recommend your program to anyone needing help. Jose was amazing in the getting us approved and explaining the program and Jamie was very good at making sure I had everything I needed.
Reviewed Sept. 15, 2017
They answered all my questions which helped me move forward and understand why it was the best solution for me. They were not pushy and gave me the time I needed to consider all my options. They explained the process clearly and helped me get past the fear I had. I look forward to getting out of debt.
Reviewed Sept. 15, 2017
After careful consideration, I decided to sign up for National Debt Relief to start repairing my financial situation. The process was concise, professional, and alleviated all of my trepidation. The people I spoke to were amazing, and made the process as stress free as possible. Overall, this was a very positive experience. My thanks to everyone at this wonderful organization.
Reviewed Sept. 15, 2017
Alan was very patient and understanding as we explained our financial plight, and worked diligently and promptly to get us enrolled in the debt relief program. He also explained the concepts and the procedures very well. He even stayed after his shift to help us which is truly impressive of his character.
Reviewed Sept. 15, 2017
So far so good with my debt consolidation. The people are very nice and give me the information when I call. They email me and update me when my debt is paid or they settled an agreement with the Credit Card Companies. I just had to pay the Court $65.00. I'm still waiting for to be deposited into my bank account as I had to pay for my answer to summons from Sears which I pay you guys each monthly $12.00 for the Lawyers. So I'm still waiting on this. Thank you.
Reviewed Sept. 15, 2017
The entire process was simple and very detailed. The associates were helpful and very knowledgeable. They answered all my customers and ensured I understood the entire process and all the guidelines. I'm very thankful for their help and will recommend to friends and family.
Reviewed Sept. 15, 2017
National Debt Relief is the best. I started with them in May 2017 and they have already settled 2 of my debt. 6 more to go and they always call you and update up. They are very helpful, friendly and caring. They are the best!!!
Reviewed Sept. 15, 2017
So far everyone that I have come into contact with has been nice, however it just really seems that they are in a hurry and just read from a script. It's not really personable so that leaves me a little uneasy with my trust in the system. So far I just feel a little in a whirlwind, I don't know that I am getting everything together that is needed. It's a little confusing, but I think everyone that I have spoken with has been nice and polite.
Reviewed Sept. 15, 2017
Extremely professional and helpful. Very informative. I'm very grateful for their assistance in giving me a lifeline I can cling to and allowing me to see a light at the end of what seemed like a very dark tunnel. I'm looking forward to working with them.
Reviewed Sept. 15, 2017
I got a call from a rep saying I was offered a settlement, I gladly accepted. The rep was very courteous and explained the process excellently. This company is awesome! I already have 2 creditors taken care of. National Debt Relief has helped me tremendously get a hold of my debt problems. Very thankful for their help!
Reviewed Sept. 15, 2017
Went through a divorce and was left with all the bills... These guys have been helping me A LOT and I am almost out of debt!!! So far I think they have done about 6 debts and only have I believe 2 left... They actually find more debts without me even remembering the debt. Thank you!!
Reviewed Sept. 15, 2017
This is my first time using debt relief program. I have only been with National Debt Relief for a month and already one of my debts has been resolved. I am truly a believer! Thank you so much National Debt Relief for your level of professionalism.
Reviewed Sept. 15, 2017
Very helpful, friendly and professional. Things were explained well. Both Nomar and Evelyn were positive and optimistic. I feel confident that our issues will be resolved in a timely manner. Paperwork was received as promised. Clear instructions on procedures and process were explained to my satisfaction.
Reviewed Sept. 15, 2017
Very helpful with question and helping you understand the process. Very friendly and helping you to rebuild and repair your credit as well as getting out of debt and learning how the process works with getting help with creditors calling and steps to helps with any legal claims filed by creditors.
Reviewed Sept. 15, 2017
NDR work quickly to talk to the creditors and lower the payments. I only had to worry about one thing: paying NDR which was such a relief. My experience was great and I would definitely tell other about this program. Thank you National Debt Relief.
Reviewed Sept. 15, 2017
Sabastian was great and very helpful. He talked to me like a real person and not a robot just pushing something on me. The woman who walked me through my welcome call was also very informative. I'm sorry, I have forgotten her name. I will definitely recommend this service to others. Thank you so much for your help.
Reviewed Sept. 15, 2017
Both James and Paul were professional and listened to my need and concerns and addresses them completely. I was greeted with concern and when explaining my situation, they made it process easy. My desire to get out of debt was relieved after speaking with them.
Reviewed Sept. 15, 2017
My experience with National Debt Relief has been professional and caring. There is a personal touch given by each representative that is unparalleled in most industries, today. Resolving debt is never a pleasant undertaking, but NDR makes the entire process bearable from beginning to completion. Thank you, NDR!
Reviewed Sept. 15, 2017
Glenn was extremely helpful in helping me understand the details of the program. Ultimately, it was in my open and honest conversation in regards to my financial hardship and describing, out loud, all of my debt, high monthly minimums, that I realized, I needed help. I am hopeful and optimistic NDR will help me finally be debt-free!
Reviewed Sept. 15, 2017
Calvin ** was very helpful in getting the help that I needed. He explained to me how the program worked and how they would be able to help me. He is very knowledgeable of the program that he stated to me.
Reviewed Sept. 15, 2017
The gentleman who assisted me was very pleasant and knowledgeable. He answered all of my questions. All in all a very pleasant experience. Based on my experience, I would definitely recommend your company to anyone of my friends who might find themselves in a similar experience.
Reviewed Sept. 15, 2017
National Debt Relief gave me a awesome monthly service rate. They are very helpful and showing good communication. National Debt Relief sends a email when there is a offer. I really recommend to anyone using National Debt Relief. Took all the stress I have dealing with debt.
Reviewed Sept. 15, 2017
So far everything has been going well. The customer service people we have talked to have been friendly and nonjudgmental, taking time to explain the process and giving us instructions on how to handle creditors. Lowering payments has helped take some of the stress away and hopefully we can have this resolved quickly.
Reviewed Sept. 15, 2017
Personnel with this company was very courteous and friendly. I would recommend National Debt Relief to anyone in need of financial help. They follow up immediately with any concerns you may have. I feel much more relieved knowing they have my best interest in resolving my problem.
Reviewed Sept. 15, 2017
The people I spoke with were very knowledgeable, and answered all questions I had about the program before signing up. All information that was sent to me was easy to follow and I'm clear on what this program offers to help me be debt-free.
Reviewed Sept. 15, 2017
He Paul *** was very professional, very courtesy and accurately on everything he told me about the program. Was very helpful. Thank you very much. The program is going to help me out I think good. I am looking forward to be able to get my credit cards all pay off.
Reviewed Sept. 15, 2017
When I started with National Debt Relief we owed a lot of money on our credit cards. National Debt Relief explained everything to us very clearly on how the program worked. I am now 1 year away from not having any debt on our credit cards. It feels great! We could not have done it without the help and advice of National Debt Relief.
Reviewed Sept. 15, 2017
The process was very straightforward and the agent very courteous and helpful. He answered all questions and worked with me to make the process as fast and easy as possible. He made the whole thing easy to understand and explained as we went along.
Reviewed Sept. 15, 2017
I have a much better understanding of the credit industry and how to handle them after working with National Debt Relief. I cut my debt in half and paid it off in 2 years. National Debt Relief has talented people and they follow through with their promises.
Reviewed Sept. 15, 2017
My overall faith in this program has started off Rocky. I was under the impression that settlement offer would start after first deposit. It didn't. And I thought it would be smooth negotiation process. It wasn't. Most of the clerks are pleasant but I had a call escalated to supervisor (I didn't request either). Mrs. ** was dry and mad. It seem like I was being unreasonable. But in the end what I was asking for was done. So the three stars is simply for the Rocky start. I am hoping it will be better throughout the remainder of the process.
Reviewed Sept. 15, 2017
My experience so far with National Debt Relief has been great. The representatives have been very helpful and the service is great. They have given assurance that all hope is not lost and debt can be restructured to allow one to be able to pay and eliminate the threat of bankruptcy.
Reviewed Sept. 15, 2017
So far I am very satisfied with the service at NDR... I am updated and kept informed based on decisions and activities on my account. Thanks a lot for such exceptional service. I am looking forward to being debt free and a fresh new start. Then I will work on clearing the negatives off my credit report.
Reviewed Sept. 15, 2017
I'm very satisfied, All my accounts (5) have been settled in less than a years time. Everything has gone smoothly just as I had been advised it would. I am very pleased. Also to not have to worry with call from bill collectors was awesome. To be able to leave it in the hands of such professionals as yourselves and to know it would be handled has made my last few months much easier and less stressful. Thank you for your hard work!!!
Reviewed Sept. 15, 2017
Debt relief is very efficient in their work. I am very satisfied. They are doing a great job. Helping people like me to get rid from their debt. The customer agents handles phone calls in a very efficient manner and knows the right thing they are doing. Thanks.
Reviewed Sept. 15, 2017
I can't thank Freedom Debt Relief enough! They were always friendly, helpful and professional. I look forward to a healthier credit history. I could not have handled this situation without them. I strongly recommend this group to anyone who has gotten into a bad situation with their debt.
Reviewed Sept. 15, 2017
Natosha was very helpful, and explained some things that I didn't understand. I'm still feeling a little worried about how I got to this point with my debt. Hopefully everything works out soon, having a lot of stress.
Reviewed Sept. 15, 2017
Great company, they have resolved a significant amount of debt for me. I would recommend using National Debt Relief to ANYONE in need of their services. Their customer service is top notch, professional and courteous. They are diligent in stopping those annoying phone calls from creditors, and negotiating settlements.
Reviewed Sept. 15, 2017
I was so happy when NDR contacted me to schedule my first pay-off. It is a major step in the right direction and I am so relieved they are working on our accounts so fast. I would highly recommend for someone who is feeling overwhelmed with debt to talk to a representative of NDR (National Debt Relief). It took a little while to get everything set up correctly, but it was because I missed some information, not NDR's fault. Very soon after all the paperwork was completed correctly, we received our first pay-off agreement.
Reviewed Sept. 15, 2017
At this point I'm still in the process of building the bank to pay off these accounts. Still getting many phone calls so basically at this point I need to be patient. I'm looking forward to a little bit more movement.
Reviewed Sept. 15, 2017
Very helpful and friendly people, excellent customer services. Now I can finally breathe well... And relax, no worries about my bells anymore. I am proud myself to make right thing, Thank you National Debt Relief Team.
Reviewed Sept. 15, 2017
Call was very nice and knowledgeable. My only suggestion would be to talk slowly and clearly. It was hard to understand her at times because she was talking so fast. The entire process from initial contact with National Debt Relief, and the ongoing processes has been painless so far.
Reviewed Sept. 15, 2017
Very informative and helpful, easy to work with, explains everything in detail. Starting off the process has been much more stress-free than I thought and hopefully it continues to the end of the program, very profession and courteous and upfront everything.
Reviewed Sept. 15, 2017
I am out of debt. Very thankful for National Debt Relief and all that they have done for me through this. For a while I seem to be just paying the interest & not making a dent on my debt. Thank you National Debt Relief. I highly recommend them!
Reviewed Sept. 15, 2017
I went to them to pay off some debts and they worked with me. I was told it would take 3 years, but after only a year and a half, my debts were paid and so was National Debt Relief. These people ROCK!!! I would recommend National Debt Relief to anyone who needs help with their debt.
Reviewed Sept. 15, 2017
They're always being helpful, make you feel comfortable at all times, go through everything so you can understand of the things you need to know. I would recommend it to anyone, they're making sure your credit should be good in a couple of years.
Reviewed Sept. 15, 2017
My experience with both representatives has been a reassuring positive one. I felt a relief taken off my shoulders. Wonderful staff. They made sure I understood all the ramifications that might come up and gave me the assurance they would be there for me.
Reviewed Sept. 15, 2017
The gentlemen that helped me with filling out and understanding all of the debt relief paperwork were very knowledgeable and patient with me. I now feel very confident that all of my financial burdens will be alleviated in the near future. Thank you all very much!
Reviewed Sept. 15, 2017
Marvin ** was my representative and he explained everything to me in very clear concise and patient way. When I worked with him he was able to answer all my questions and put my worries about joining the program to rest. Thank you.
Reviewed Sept. 15, 2017
I was given a quote for my bills and I paid the payments according to the schedule. Several months later I received a call saying I needed to send more money which I paid. I have not received any information to know if my credit is ok nor what my credit score is.
Reviewed Sept. 15, 2017
NDR agent David ** was very efficient and helpful to me in getting the ball rolling on my registration and signup! The sweet girl who did my welcome was very patient and helpful and repeated things when I asked her to. All in all a great experience getting set up and started!
Reviewed Sept. 15, 2017
The professionals that I've been in contact with from National Debt Relief have been terrific! They've thoroughly explained every step of the process to me - everything required on my end, everything I should expect from creditors, etc. They have answered all of my questions to my satisfaction and have been incredibly helpful!
Reviewed Sept. 15, 2017
Both the ladies who got this set up were very patient and informative. They made sure to explain everything to me thoroughly and work with my needs. This has been a very shameful time for me and they were very helpful to make sure I didn't feel like a failure.
Reviewed Sept. 15, 2017
The experience was much easier than I thought it would be. They were very helpful and explained how they could help me and now I can stop living paycheck to paycheck. Maybe now I can start saving some money.
Reviewed Sept. 15, 2017
Isaiah was a huge help and I appreciate the ability to start fresh. The whole process was extremely fast and painless except for his voice after reviewing the documents. I like the idea of having all fees included in the payment as well as the attorney included.
Reviewed Sept. 15, 2017
So far, mostly good. Nothing bad but I had hoped to have some more clearly defined resolutions/negotiations with all of my creditors by now from what I was told. I still receive daily calls multiple times from some of them and also mailings.
Reviewed Sept. 15, 2017
Very satisfied with the company and the people that helped me with my situation. Everyone explains the program to me. And that told me what to expect. They call me when a resolution has come about. I really did appreciate that. I would recommend this company to anyone who needs it. The company is helping me get back on the right track with my finances.
Reviewed Sept. 15, 2017
I am very appreciative of your services that you offered me, hope we can get through with this with flying colors, I want to thank everybody for helping me get out of debt. Again thank you Sai ** for serving this process and helping me get DEBT FREE.
Reviewed Sept. 15, 2017
The representative that help me was Olga **. She was very helpful and nice. She answered all my questions and was very good at explaining all the details of the program. I was hesitate at first about doing this but I am so glad that I did. It is going to save me tons of money because of the interest charges. Thank you.
Reviewed Sept. 15, 2017
I had a problem with one of my aggressive creditors and National Debt Relief resolved it fast and accurate and was very helpful in assuring me that they could help me without courts or trouble and they did and I was very satisfied the way they handled it.
Reviewed Sept. 15, 2017
Armani ** did a fantastic job of explaining the National Debt Relief program to me. He had the knowledge and the patience to completely explain the program and the patience to answer all of my questions. If you are having trouble with debt I would recommend talking with Armani.
Reviewed Sept. 15, 2017
After hearing much about this program, I am disappointed by some of the things that have transpired during our participation in the program. Like pressuring us to take out a 21% interest loan to "help us settle" our accounts faster. We went with this program to try to get out from under 21% credit cards. Also we needed to move our payment date by 15 days because of my husband's disability and of course our payment went up $15/month. And with our last offer of settlement they wanted us to pay an ADDITIONAL $383/month on top of a $415/month payment. So originally our program was supposed to be for 22 months and now we are up to 30 months? :(
Reviewed Sept. 15, 2017
National Debt Relief is helping me tremendously with my loans. They're very knowledgeable. If I have a problem, they work with me. So, that's very, very good. I had a few loans that they have taken care of. And I think there's one that's coming to closure but I have to get back to them as soon as I get myself together because I've been very sick.
Reviewed Sept. 15, 2017
I was getting overwhelmed with all my debts. I had allowed my head to overload my health and I had led my family members get me all in bad debt. I don't know which way to go with it and I don't know whether to file for bankruptcy or debt relief. I checked a couple of websites. Then I checked the ratings and National Debt Relief came out the better one at that time.
This is the first time I've ever done something like this. But every time I call them they give me this script that I know they're reading from. I have to call in and get information from them, instead of them volunteering to say what is going on now. I'm giving them close to $500 every month and I don't know what they’re doing. Nobody's telling me anything. I've been on this for close to two years now and their communication would have been much better. I could've went bankrupt and been through with this. I'm retired and there's nothing I'm going to buy anymore. I’m not dissatisfied with National, but I'm not completely satisfied either.
Reviewed Sept. 15, 2017
National Debt Relief has been great and they've helped me. Everything is working out and I have no issues as of now. I also trust them and their representatives were knowledgeable. When I talked to Allan, my representative, he was very nice and gave me confidence that I can relieve my debts through them. At least to set everything up and continue to move forward in my life. I'd recommend them to others.
Reviewed Sept. 15, 2017
I could never catch up with my debts so I looked into relief help and went with NDR. A lady called me and she was very helpful and sincere on the phone. I get an alert if something closes and if they have any questions, they call me. Also, all of my questions have always been answered. Everything is being taken care of and it’s made my life less stressful. It’s been a pretty pleasant experience so far.
Reviewed Sept. 15, 2017
Our interactions with the National Debt Relief people were all positive. They were always very friendly, seemed very willing to help and were understanding of the situation. We're still paying on all our debts and trying to take care of that so it seems like we're still very much in the same situation we were before but so far, it's been very good working with National. I enjoy being able to think that we could be debt-free and I'm looking forward to it.
Reviewed Sept. 15, 2017
I didn't want bankruptcy so I looked into relief help. My interactions with National Debt Relief have been good for the most part. I got irritated a couple of times but it still worked out in the end. The most recent problem is that they kept transferring me back and forth. They transferred me to one department and then they would say that I’m in the wrong area so I'm transferred back. The representative did it three or four times in a row. I said, "Wait. Hold on. Before you transfer me, let me tell you what's going on because you're just switching me back between two different departments." But they've always been courteous and eventually they were able to answer my questions. National Debt Relief definitely lowered my stress level and took a lot off my plate. They met my expectations and I would recommend them.
Reviewed Sept. 15, 2017
I had about ten debts that had really made my credit report horrific. This was something that was impacting my life and it became overwhelming. I was trying to look for more reputable debt companies that I can trust. I came across NDR and looked at what other people said about them. Their fees are high and it was almost 25%. And it’s off of the actual initial balance and not on what's settled. But it took away all the headache. They’re literally on top of things. They call me and they’re letting me know when they are making a settlement, if I want to settle for that or if I say no to it. They have a legal team that would negotiate for me things that I would have no time to do. So if I have to pay for that, then it’s worth it for me.
If I call them with what would be considered a stupid question, they’re happy to answer. I’ve never gotten a call where someone was impolite and never assisted me or never put me on to the person who can assist me. I started with NDR on October 2016 and now, I was able to have enough credit to open a few credit cards like TJ Maxx and Century 21 which I wasn’t able to do prior to that. I’m also able to keep a better control over what’s going on with my credit.
They take the guesswork out of it. They’ve really taken the load off my back and I just have to stick with my monthly payment. I know I can trust them because they have amazing follow through and transparency. I can go on a website and the reports that they generate are clear and easy to understand and user-friendly. If you don’t want to use the computer, you can call them and they’re ready to help. They’ll take their time. They’ll explain the fees and where they are in the process, and how long they estimate that I have left in the program. Those things are important for me. I’ve truly had such a good experience that I recommended them to another person here at work. She also joined with them and she’s also having a great experience.
Reviewed Sept. 15, 2017
Things were getting out of control and I needed to fix the problem. National Debt Relief takes the pressure off of me and I'm getting things that I control. The reps are also very helpful. Overall, it's been a good experience, very simple and easy.
Reviewed Sept. 15, 2017
National Debt Relief stopped the collection calls and they were able to settle six out of the 16 debts that we had at a much lower rate. And they did all the paperwork so the collectors can't come back at us later. I've heard that even though you settle, some people try to come back at you again. Also, NDR was helpful every time and they let me know when they were getting ready to settle a debt and they called to get permission. Overall, it was a very positive experience. We wanted to try to get out of debt because we were drowning in it and NDR lowered our stress levels significantly since we didn't have to get calls every day from collectors. I would recommend them.
Reviewed Sept. 15, 2017
I talked to a friend who said that National Debt Relief was good and would help me a lot. He told me that they would give better options instead of paying all that money every month. I called them up and they were very professional. They gave me the spiel and told me to put something in an account then they would try to get a better deal and work on my debts on my behalf. I like what they said and I went for it.
When I was making payments to all those accounts, nothing was going down and my credit score was getting really bad. It went down from 700-something all the way to 500. But since I've been working with National Debt Relief, it's been steadily crawling up. I usually do auto-pay and now I've only got to make one payment which is to NDR and they take care of it. I definitely save more money a month and it's been a lot easier to manage and take control over my financial improvement.
I hear about things over the place that a lot of them at NDR don't do what they promise, but they have definitely done what they promised. Even if they stopped representing me right now, I'll still be happy with them. I would tell others to stop paying all these debts all over the place where they're not in control of anything and give NDR a call instead. I would tell them what NDR has done for me and give them the model that is set up for me. They won't regret it. I have recommended a couple of people already who have gone and set up accounts with NDR.
Reviewed Sept. 14, 2017
I was very pleased with the entire process of debt consolidation with this company. Their responses to my questions were prompt and they eased all my concerns. I was hesitant to work with a debt relief company at first but they made me feel comfortable with my decision.
Reviewed Sept. 14, 2017
I was worried at first that a debt relief agency would be condescending or critical, but both my agent (Geri) and welcome orientation caller (Vanessa) were very professional and helpful, answering my questions and guiding me as we went along.
Reviewed Sept. 14, 2017
My experience from the contact, Earl **, was very professional, educational and made me feel I was in good hands. The Welcome call included my financial advisor who had question and needed some clarification as he is always looking out for my best interest. After the call, my advisor mentioned that this was a great service and felt more confident that this is the best and was professional in every way! I am on my way to being debt free and looking forward to working with the professionals at NDR.
Reviewed Sept. 14, 2017
I've had such a wonderful experience with National Debt Relief. I'm starting to feel stress free for sure. I cannot wait to be debt free. I had been so worried about my situation and after contacting National Debt Relief, I know I made such a great decision. Thank you all for your help!
Reviewed Sept. 14, 2017
I thought the experience went very smoothly and customer service was very clear on how this process works. They made the process of getting signed up stress free and painless. I would recommend them to family and friends. The contracts were very clear and concise.
Reviewed Sept. 14, 2017
Everyone I have spoke with has been very helpful. Looking forward to working with all of them. It is a good feeling just knowing that someone is on my side to help me become debt free. Thank you all so much.
Reviewed Sept. 14, 2017
Excellent and professional service performed by all parties. Excellent service!! It was excellent service by all parties involved when signing up for this excellent service. Everybody was professional and courteous throughout the entire process. The service was very very very good.
Reviewed Sept. 14, 2017
When I recently got notified that a settlement had been reached with one of my creditors I was elated. I've been waiting for this to happen to start to get this all behind me. I still have two more debts, so I'll have to be patient. Thank you for all of your hard work and communication with me.
Reviewed Sept. 14, 2017
So far my experience has been great. I've only just begun business dealings with NDR. The phone calls have pretty much stopped and I haven't received any mail from creditors. I hope that the good dealings with NDR continue, and I can continue to live with this relief for years to come.
Reviewed Sept. 14, 2017
It was very easy and it seemed like they cared. They answered all my questions and explained every step by step in the process. l would tell anyone in my situation to at least give them a call. It can not hurt.
Reviewed Sept. 14, 2017
Fast, efficient, professional, very well articulated, quick with the details and offer tons of support to answer questions. Way better than expected. Just make sure you keep up with the payments and you be debt free in a much shorter time than minimum payments.
Reviewed Sept. 14, 2017
Excellent customer service. Excellent experience to get back on track. A very smooth transaction since beginning of program. I will highly recommend this service product. Thank you so much for your customer service and assisting me to become debt free.
Reviewed Sept. 14, 2017
Very nice and helpful agents! Kathy ** who helped me was very professional and helped me in the most efficient way. Great team all who helped! Applied and got accepted. I am happy and excited to start my journey to being debt free. In only 3 years! Looking forward to that day.
Reviewed Sept. 14, 2017
My representatives were very knowledgeable about their product and helped educate me to their process. I really enjoyed the experience in working with them and it went very quickly and efficiently. They stayed with me throughout the entire online experience and were able to answer every question that I had about their product.
Reviewed Sept. 14, 2017
Matthew, Jamele and Jena were very professional when explaining the process as well as assuring that all of my questions were answered. I was informed of the amount of time it would take to complete the process which they were correct. I was not overwhelmed. THANK YOU JESUS.
Reviewed Sept. 14, 2017
The National Debt Relief is very good job in negotiation with creditors. Just for your info my experience with National Debt Relief is very good. I would recommend this firm to my friends. All questions and problems are taking care of very fast and solved to my best expectations.
Reviewed Sept. 14, 2017
I was in debt for over 50K. NDR staff put me at ease when my finances fell apart. They answered all my questions, they called me when they negotiated my debts, I was never put on hold and provided me with every documentation needed. I would definitely recommend NDR to anyone who looking to become debt free.
Reviewed Sept. 14, 2017
Very gratifying experience. I was treated like a human instead of a number, and the representatives were very informative and helpful. I was hesitant initially, but I'm convinced that contacting National Debt Relief was a good choice. I am very grateful and humbled to be accepted into the debt relief program offered.
Reviewed Sept. 14, 2017
Courteous, Professional, Patient. Representatives immediately made me feel at ease, even though I was apprehensive about my situation. They are well informed about their program and willing to answer any questions to the best of their ability. Make you feel you made the right choice.
Reviewed Sept. 14, 2017
I cannot believe how easy and Informative this is! The specialists are very nice and so helpful. I would highly recommend National Debt Relief to anyone who needs help with their debt. Everything was explained to me and they made sure I understood what they were saying. They walked me through the electronic process and explained the details where I could understand it. They helped me with setting up the online account process too. I'm so glad I will be out of debt soon!
Reviewed Sept. 14, 2017
Am too new to write accurate review. From what have experienced so far, dont feel I've been helped enough. Debtors still contact me and send statements to me even with signed cease communications paperwork. Also feel negotiations should start from the first deposit. Not after the balance has accumulated to a certain point. Like stated before, too new to program to write accurate review. Maybe in 6 months things will improve.
Reviewed Sept. 14, 2017
I would like to thank Ms. ** & the welcome gentleman for Helping this senior citizen be out, in every possible way, I am so grateful & THANKFUL & I would recommend use for Honestly professional dealings, explained well, took their time & I feel good because of Thank You & God Bless.
Reviewed Sept. 14, 2017
It was a truly a great pleasure to speak with William at National Debt Relief. He was very professional and kind. He was thoughtful and understanding. He brought peace of mind to me. I am now able to sleep and function normally. Thanks William.
Reviewed Sept. 14, 2017
Very knowledgeable and polite customer service person. I was unsure of how the program worked, the person that I spoke with spoke very clearly and answered every question. What I like about this program is that I can cancel at any time and receive a refund of unused funds.
Reviewed Sept. 14, 2017
Paul was amazing. I was crying when I called him from my car and he did anything and everything he could to calm me and help me. It was a true pleasure and reassurance everything was going to be alright.
Reviewed Sept. 14, 2017
Going through a hard and stressful time with my fiancées. Each Representative was sensitive and well inform about the issues with my situation. The representative did an excellent job telling me what I have to do and eased my concerns.
Reviewed Sept. 14, 2017
I am a recent customer of National Debt Relief and we are working together in reduce my debt, I am positive that I will receive the help and benefit from this program. The way is being offered to reduce interests and pay off my debts sooner than what I supposed to, without the program. I just wish everything works well. Thanks.
Reviewed Sept. 14, 2017
Customer service reps were very knowledgeable, polite, professional and everything was thoroughly explained and all questions and concerns were handled well. I would definitely recommend National Debt Relief services to anyone I should encounter that is in need of debt relief assistance.
Reviewed Sept. 14, 2017
They not only helped with negotiating with creditors they also gave me an opportunity to build my credit. Thank you!! They communicated with me via email and phone. Kept me informed with every step. I won't hesitate letting family and friends use them for help.
Reviewed Sept. 14, 2017
I have only been on a few months and they have already cleared 7 accounts off for me. I can't tell you what a relief it is. They definitely do what they advertise. Very, very happy with them. They are also available anytime I call and work with you.
Reviewed Sept. 14, 2017
Since signing a contract with Debt Relief I found them to be creditable, consistent, loyal and dedicate to me as a client. They've made our debt manageable so we can began to improve our finances moving forward in our future as a retired couple. Thanks Debt Relief!
Reviewed Sept. 14, 2017
I was worried at first but they were really friendly and careful. They were really professional giving me all the information I needed to start. They were available to go through the process with me again and again, ready to answer all my questions. I hope I will get through this with them.
Reviewed Sept. 14, 2017
In less than a year, they have been able to clear 2 major credit card debts and 1 hosp. bill. If they continue at this pace I should be looking at all debts pretty much resolved in 2018. So I am very pleased with the progress so far. If I had not contacted them I would be in worse debt instead of much better condition. So I would definitely recommend them. Thanks for a fine job so far.
Reviewed Sept. 14, 2017
I am extremely pleased with NDR services. Very courteous when calling and understand My limitations as à disabled person. Thank you NDR. Would recommend to à friend. I am so glad I did not déclare bankruptcy and my crédit is quickly recovering. Great company.
Reviewed Sept. 14, 2017
I am very happy with how quickly they have begun working with the creditors I owe. Within the first 60 days they have already reached a settlement with one of the creditors and are in contact with some of the other companies.
Updated review: Feb. 15, 2018
National Debt Relief has so far (after only 8 months) settled a few of my accounts, one of which was settled for just over one quarter of what I owed! I expected the beginning process to take more than a year, but I am pleasantly surprised at the swiftness of their work! I have told my family and friends that without National Debt Relief, my wife and I would still be stressed out and in terrible debt!
Original Review: Sept. 14, 2017
So far, one of my accounts has been given a settlement offer, which seems reasonable at this time. The process has so far been reasonably easy, though a couple of my creditors have still harassed me by phone, indicating refusal to work with NDR.
Reviewed Sept. 14, 2017
I want to thank your team Mr. Logan ** for assisting me and making me feel so relieved. He had so much patience with me and answered several of my questions with no hesitation. We were back and forth for a while (maybe a month) but at the end it was all well. I believe the other female name was Vanessa (not too sure - I left my notes at home) who assisted me with the welcoming information. Your team is so awesome. Have a blessed day and thank you all for the assistance in our matters.
Reviewed Sept. 14, 2017
I have been registered with National Debt Relief since Jan. 2018. I have found them to be professional and forthright in all of their dealings so far. I have been satisfied with their product and hope that the relationship continues in good stead.
Reviewed Sept. 14, 2017
Very quick calling back and answering the phone on the upfront. Hope the back end is just as great! The lady explained everything in great detail, and answered all my current questions. She covered all my expenses and coverages as well as if there are any attorney issues that come up. We added the extra security just in case.
Reviewed Sept. 14, 2017
I have had an excellent experience so far! The gentlemen both that helped me were very considerate and professional! The program was explained so well! Eugene is who first contacted me and was very understanding and took great lengths to explain!
Reviewed Sept. 14, 2017
I had a good experience with the National Debt Relief in the time of needs. They are very helpful, well packaged, accurate, quick, articulate and understanding. I highly recommend them to you if you need a quick assistance service for your debt relief.
Reviewed Sept. 14, 2017
They were very patient and understanding and answered all the questions I had. I have never done this before and really did not know what to expect. I have been able to relax a little. They went over every section of the agreement with me and allowed me to ask questions if needed. I know I am not done yet but I am a lot more optimistic about what is ahead.
Reviewed Sept. 14, 2017
Would recommend to anyone with debt issues - NDR was extremely helpful and made the process of resolving my debts painless! My account manager is helpful, non-judgmental, and straightforward. They also have a great response time and are very thorough with answering my many questions as they come up. Naturally, this process is not easy... But they do the best they can to make it work for me!
Reviewed Sept. 14, 2017
I recently signed up with National Debt Relief, I have to say I am super amazed at the service. I am steps away from being debt free!!! The process is easy. The online portal allows you to see all information related to your debts, statements, payments, settlements etc.
Reviewed Sept. 14, 2017
First call I received I spoke to Steven who was awesome. He explained everything and stopped every section to see if I had any questions. He was available at any time of the day and answered all my questions on a timely manner. I have to say the same for my welcome call from Jonathan. They were both awesome.
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