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National Debt Relief Reviews

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About National Debt Relief

National Debt Relief is one of the largest debt settlement companies in the U.S. Founded in 2009, National Debt Relief negotiates with creditors to reduce how much you owe on unsecured debts such as credit cards, personal loans, medical bills, private student loans and collections. It offers personalized plans to help you resolve debt, along with support from dedicated debt specialists.

Pros
  • Free consultation with debt coach
  • Free debt relief quote
  • Numerous accreditations
  • Professional and responsive customer support
  • Easy enrollment process
Cons
  • Fees can reduce overall savings
  • Not available in all states

National Debt Relief Reviews

Over 50k reviews since 2016

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    How do I know I can trust these reviews about National Debt Relief?
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    Page 241 Reviews 47635 - 47835
    Verified purchase
    StaffProcessTransparency

    Reviewed Sept. 15, 2017

    It was a very helpful and pleasing experience. They are very nice and explain every detail very clear. I also have been please with how fast they are moving with my process. I never have any complaint and they are also on top of everything that needs to be done for my process.

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    Staff

    Reviewed Sept. 15, 2017

    Everything seems to move along quickly, rep had my best interest in mind from the sounds of things, looking forward to getting resolution. When things hit the skids this company was where everyone pointed me to. Everyone has so far been very friendly and the company is very forthcoming.

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    Customer ServiceStaffProcessTransparency

    Reviewed Sept. 15, 2017

    The staff at National Debt Relief have been courteous and helpful in walking me through the process. Nardis has been very understanding of my concerns. He has explained everything fully and the welcome call from Michael was also fully explanatory of the procedures that needed to be followed. All my questions have been answered fully and in detail.

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    Staff

    Reviewed Sept. 15, 2017

    Totally helpful! I feel so much better about my current situation! Thank You so much! You have made my road to debt relief A bit easier. I can now start back on the road to success and continue to start my new life with my children. I will recommend this company to friends and family!

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    StaffProcessTransparency

    Reviewed Sept. 15, 2017

    So far very easy to work with. Explained in detail what they could and could not accomplish and what it would take to complete their program. Knowledgeable, understanding, don't make you feel worse because of your issues. As I am new to the program "Time will tell."

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    Reviewed Sept. 15, 2017

    My debt went out of control in a hardship due to family medical conditions but we are glad that National Debt Relief is a big hope supported by the law that protects consumers falling in economic chaos that can happen to anybody.

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    StaffProcessTransparency

    Reviewed Sept. 15, 2017

    Everything was explained to me as clear as I am sure it was meant to be. Kishan went out of his way to help me understand what the program included in a professional manner. As I have not ever been through this sort of program before I am sure that I will have questions on the matter which Kishan assured me that he will always be available to help me with. Monica ** was efficient as she could be explaining the final process to me. I do not think she could have done a better job. All involved did a very professional job during the process. I am sure I am in good hands for the duration of this relationship with everyone involved. Thank you Kishan and Monica and NDR for getting me involved with your Company.

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    Customer ServiceStaff

    Reviewed Sept. 15, 2017

    Called NATIONAL DEBT RELIEF in May. They were able to resolve 1 out of 3 of my current credit card debt in September that same year!! Excellent customer service experience. If I had a question a representative was able to answer plus put my mind at ease.

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    Staff

    Reviewed Sept. 15, 2017

    National Debt Relief is professional in absolutely every sense of the word. They take their time in helping you in every way possible and are incredibly patient and understanding of your situation, whatever it may be. I would most definitely recommend them to anyone struggling through these very difficult times!

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    Customer ServiceStaff

    Reviewed Sept. 15, 2017

    Attention was great. The representative was very courteous and diligent with my call. He managed to confirm my inquiries with the system and everything else worked out very well. There were two payment proposals that I approved right away. I am looking forward to having more proposals for the rest of my creditors.

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    Customer ServiceProcessTransparency

    Reviewed Sept. 15, 2017

    I was concerned but overwhelmed with debt when I reached for the phone and made the call. I spoke with Dwane ** who explained the program thoroughly and walked me through the papers when such care and patience. My welcome call came from Vanessa ** and she, also, was very clear in her explanations and made me feel that I had made the right decision. I look forward to working closely with your organization and becoming debt free in the near future.

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    StaffProcess

    Reviewed Sept. 15, 2017

    I'm very happy with the helpfulness of everyone that has been involved in getting us started on saving money. I'd recommend your program to anyone needing help. Jose was amazing in the getting us approved and explaining the program and Jamie was very good at making sure I had everything I needed.

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    StaffProcessTransparency

    Reviewed Sept. 15, 2017

    They answered all my questions which helped me move forward and understand why it was the best solution for me. They were not pushy and gave me the time I needed to consider all my options. They explained the process clearly and helped me get past the fear I had. I look forward to getting out of debt.

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    StaffProcess

    Reviewed Sept. 15, 2017

    After careful consideration, I decided to sign up for National Debt Relief to start repairing my financial situation. The process was concise, professional, and alleviated all of my trepidation. The people I spoke to were amazing, and made the process as stress free as possible. Overall, this was a very positive experience. My thanks to everyone at this wonderful organization.

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    StaffProcessTransparency

    Reviewed Sept. 15, 2017

    Alan was very patient and understanding as we explained our financial plight, and worked diligently and promptly to get us enrolled in the debt relief program. He also explained the concepts and the procedures very well. He even stayed after his shift to help us which is truly impressive of his character.

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    Customer ServiceStaff

    Reviewed Sept. 15, 2017

    So far so good with my debt consolidation. The people are very nice and give me the information when I call. They email me and update me when my debt is paid or they settled an agreement with the Credit Card Companies. I just had to pay the Court $65.00. I'm still waiting for to be deposited into my bank account as I had to pay for my answer to summons from Sears which I pay you guys each monthly $12.00 for the Lawyers. So I'm still waiting on this. Thank you.

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    StaffProcess

    Reviewed Sept. 15, 2017

    The entire process was simple and very detailed. The associates were helpful and very knowledgeable. They answered all my customers and ensured I understood the entire process and all the guidelines. I'm very thankful for their help and will recommend to friends and family.

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    Customer ServiceStaff

    Reviewed Sept. 15, 2017

    National Debt Relief is the best. I started with them in May 2017 and they have already settled 2 of my debt. 6 more to go and they always call you and update up. They are very helpful, friendly and caring. They are the best!!!

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    Staff

    Reviewed Sept. 15, 2017

    So far everyone that I have come into contact with has been nice, however it just really seems that they are in a hurry and just read from a script. It's not really personable so that leaves me a little uneasy with my trust in the system. So far I just feel a little in a whirlwind, I don't know that I am getting everything together that is needed. It's a little confusing, but I think everyone that I have spoken with has been nice and polite.

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    Staff

    Reviewed Sept. 15, 2017

    Extremely professional and helpful. Very informative. I'm very grateful for their assistance in giving me a lifeline I can cling to and allowing me to see a light at the end of what seemed like a very dark tunnel. I'm looking forward to working with them.

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    Customer ServiceStaffProcessTransparency

    Reviewed Sept. 15, 2017

    I got a call from a rep saying I was offered a settlement, I gladly accepted. The rep was very courteous and explained the process excellently. This company is awesome! I already have 2 creditors taken care of. National Debt Relief has helped me tremendously get a hold of my debt problems. Very thankful for their help!

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    Reviewed Sept. 15, 2017

    Went through a divorce and was left with all the bills... These guys have been helping me A LOT and I am almost out of debt!!! So far I think they have done about 6 debts and only have I believe 2 left... They actually find more debts without me even remembering the debt. Thank you!!

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    Staff

    Reviewed Sept. 15, 2017

    This is my first time using debt relief program. I have only been with National Debt Relief for a month and already one of my debts has been resolved. I am truly a believer! Thank you so much National Debt Relief for your level of professionalism.

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    StaffTransparency

    Reviewed Sept. 15, 2017

    Very helpful, friendly and professional. Things were explained well. Both Nomar and Evelyn were positive and optimistic. I feel confident that our issues will be resolved in a timely manner. Paperwork was received as promised. Clear instructions on procedures and process were explained to my satisfaction.

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    StaffProcess

    Reviewed Sept. 15, 2017

    Very helpful with question and helping you understand the process. Very friendly and helping you to rebuild and repair your credit as well as getting out of debt and learning how the process works with getting help with creditors calling and steps to helps with any legal claims filed by creditors.

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    Process

    Reviewed Sept. 15, 2017

    NDR work quickly to talk to the creditors and lower the payments. I only had to worry about one thing: paying NDR which was such a relief. My experience was great and I would definitely tell other about this program. Thank you National Debt Relief.

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    Customer ServiceStaffTransparency

    Reviewed Sept. 15, 2017

    Sabastian was great and very helpful. He talked to me like a real person and not a robot just pushing something on me. The woman who walked me through my welcome call was also very informative. I'm sorry, I have forgotten her name. I will definitely recommend this service to others. Thank you so much for your help.

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    StaffProcess

    Reviewed Sept. 15, 2017

    Both James and Paul were professional and listened to my need and concerns and addresses them completely. I was greeted with concern and when explaining my situation, they made it process easy. My desire to get out of debt was relieved after speaking with them.

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    StaffProcess

    Reviewed Sept. 15, 2017

    My experience with National Debt Relief has been professional and caring. There is a personal touch given by each representative that is unparalleled in most industries, today. Resolving debt is never a pleasant undertaking, but NDR makes the entire process bearable from beginning to completion. Thank you, NDR!

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    Process

    Reviewed Sept. 15, 2017

    Glenn was extremely helpful in helping me understand the details of the program. Ultimately, it was in my open and honest conversation in regards to my financial hardship and describing, out loud, all of my debt, high monthly minimums, that I realized, I needed help. I am hopeful and optimistic NDR will help me finally be debt-free!

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    StaffProcessTransparency

    Reviewed Sept. 15, 2017

    Calvin ** was very helpful in getting the help that I needed. He explained to me how the program worked and how they would be able to help me. He is very knowledgeable of the program that he stated to me.

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    Staff

    Reviewed Sept. 15, 2017

    The gentleman who assisted me was very pleasant and knowledgeable. He answered all of my questions. All in all a very pleasant experience. Based on my experience, I would definitely recommend your company to anyone of my friends who might find themselves in a similar experience.

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    Customer ServiceStaffTransparency

    Reviewed Sept. 15, 2017

    National Debt Relief gave me a awesome monthly service rate. They are very helpful and showing good communication. National Debt Relief sends a email when there is a offer. I really recommend to anyone using National Debt Relief. Took all the stress I have dealing with debt.

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    Customer ServiceStaffTransparency

    Reviewed Sept. 15, 2017

    So far everything has been going well. The customer service people we have talked to have been friendly and nonjudgmental, taking time to explain the process and giving us instructions on how to handle creditors. Lowering payments has helped take some of the stress away and hopefully we can have this resolved quickly.

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    Staff

    Reviewed Sept. 15, 2017

    Personnel with this company was very courteous and friendly. I would recommend National Debt Relief to anyone in need of financial help. They follow up immediately with any concerns you may have. I feel much more relieved knowing they have my best interest in resolving my problem.

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    StaffProcessTransparency

    Reviewed Sept. 15, 2017

    The people I spoke with were very knowledgeable, and answered all questions I had about the program before signing up. All information that was sent to me was easy to follow and I'm clear on what this program offers to help me be debt-free.

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    StaffProcess

    Reviewed Sept. 15, 2017

    He Paul *** was very professional, very courtesy and accurately on everything he told me about the program. Was very helpful. Thank you very much. The program is going to help me out I think good. I am looking forward to be able to get my credit cards all pay off.

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    ProcessTransparency

    Reviewed Sept. 15, 2017

    When I started with National Debt Relief we owed a lot of money on our credit cards. National Debt Relief explained everything to us very clearly on how the program worked. I am now 1 year away from not having any debt on our credit cards. It feels great! We could not have done it without the help and advice of National Debt Relief.

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    StaffProcessTransparency

    Reviewed Sept. 15, 2017

    The process was very straightforward and the agent very courteous and helpful. He answered all questions and worked with me to make the process as fast and easy as possible. He made the whole thing easy to understand and explained as we went along.

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    Staff

    Reviewed Sept. 15, 2017

    I have a much better understanding of the credit industry and how to handle them after working with National Debt Relief. I cut my debt in half and paid it off in 2 years. National Debt Relief has talented people and they follow through with their promises.

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    Customer ServiceProcess

    Reviewed Sept. 15, 2017

    My overall faith in this program has started off Rocky. I was under the impression that settlement offer would start after first deposit. It didn't. And I thought it would be smooth negotiation process. It wasn't. Most of the clerks are pleasant but I had a call escalated to supervisor (I didn't request either). Mrs. ** was dry and mad. It seem like I was being unreasonable. But in the end what I was asking for was done. So the three stars is simply for the Rocky start. I am hoping it will be better throughout the remainder of the process.

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    Staff

    Reviewed Sept. 15, 2017

    My experience so far with National Debt Relief has been great. The representatives have been very helpful and the service is great. They have given assurance that all hope is not lost and debt can be restructured to allow one to be able to pay and eliminate the threat of bankruptcy.

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    Reviewed Sept. 15, 2017

    So far I am very satisfied with the service at NDR... I am updated and kept informed based on decisions and activities on my account. Thanks a lot for such exceptional service. I am looking forward to being debt free and a fresh new start. Then I will work on clearing the negatives off my credit report.

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    Customer Service

    Reviewed Sept. 15, 2017

    I'm very satisfied, All my accounts (5) have been settled in less than a years time. Everything has gone smoothly just as I had been advised it would. I am very pleased. Also to not have to worry with call from bill collectors was awesome. To be able to leave it in the hands of such professionals as yourselves and to know it would be handled has made my last few months much easier and less stressful. Thank you for your hard work!!!

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    Customer ServiceStaff

    Reviewed Sept. 15, 2017

    Debt relief is very efficient in their work. I am very satisfied. They are doing a great job. Helping people like me to get rid from their debt. The customer agents handles phone calls in a very efficient manner and knows the right thing they are doing. Thanks.

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    Staff

    Reviewed Sept. 15, 2017

    I can't thank Freedom Debt Relief enough! They were always friendly, helpful and professional. I look forward to a healthier credit history. I could not have handled this situation without them. I strongly recommend this group to anyone who has gotten into a bad situation with their debt.

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    Transparency

    Reviewed Sept. 15, 2017

    Natosha was very helpful, and explained some things that I didn't understand. I'm still feeling a little worried about how I got to this point with my debt. Hopefully everything works out soon, having a lot of stress.

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    Customer ServiceStaff

    Reviewed Sept. 15, 2017

    Great company, they have resolved a significant amount of debt for me. I would recommend using National Debt Relief to ANYONE in need of their services. Their customer service is top notch, professional and courteous. They are diligent in stopping those annoying phone calls from creditors, and negotiating settlements.

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    Staff

    Reviewed Sept. 15, 2017

    I was so happy when NDR contacted me to schedule my first pay-off. It is a major step in the right direction and I am so relieved they are working on our accounts so fast. I would highly recommend for someone who is feeling overwhelmed with debt to talk to a representative of NDR (National Debt Relief). It took a little while to get everything set up correctly, but it was because I missed some information, not NDR's fault. Very soon after all the paperwork was completed correctly, we received our first pay-off agreement.

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    Customer Service

    Reviewed Sept. 15, 2017

    At this point I'm still in the process of building the bank to pay off these accounts. Still getting many phone calls so basically at this point I need to be patient. I'm looking forward to a little bit more movement.

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    Staff

    Reviewed Sept. 15, 2017

    Very helpful and friendly people, excellent customer services. Now I can finally breathe well... And relax, no worries about my bells anymore. I am proud myself to make right thing, Thank you National Debt Relief Team.

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    Customer ServiceStaffProcess

    Reviewed Sept. 15, 2017

    Call was very nice and knowledgeable. My only suggestion would be to talk slowly and clearly. It was hard to understand her at times because she was talking so fast. The entire process from initial contact with National Debt Relief, and the ongoing processes has been painless so far.

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    StaffProcess

    Reviewed Sept. 15, 2017

    Very informative and helpful, easy to work with, explains everything in detail. Starting off the process has been much more stress-free than I thought and hopefully it continues to the end of the program, very profession and courteous and upfront everything.

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    Reviewed Sept. 15, 2017

    I am out of debt. Very thankful for National Debt Relief and all that they have done for me through this. For a while I seem to be just paying the interest & not making a dent on my debt. Thank you National Debt Relief. I highly recommend them!

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    Staff

    Reviewed Sept. 15, 2017

    I went to them to pay off some debts and they worked with me. I was told it would take 3 years, but after only a year and a half, my debts were paid and so was National Debt Relief. These people ROCK!!! I would recommend National Debt Relief to anyone who needs help with their debt.

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    Staff

    Reviewed Sept. 15, 2017

    They're always being helpful, make you feel comfortable at all times, go through everything so you can understand of the things you need to know. I would recommend it to anyone, they're making sure your credit should be good in a couple of years.

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    Staff

    Reviewed Sept. 15, 2017

    My experience with both representatives has been a reassuring positive one. I felt a relief taken off my shoulders. Wonderful staff. They made sure I understood all the ramifications that might come up and gave me the assurance they would be there for me.

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    Staff

    Reviewed Sept. 15, 2017

    The gentlemen that helped me with filling out and understanding all of the debt relief paperwork were very knowledgeable and patient with me. I now feel very confident that all of my financial burdens will be alleviated in the near future. Thank you all very much!

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    Customer ServiceStaffTransparency

    Reviewed Sept. 15, 2017

    Marvin ** was my representative and he explained everything to me in very clear concise and patient way. When I worked with him he was able to answer all my questions and put my worries about joining the program to rest. Thank you.

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    Customer Service

    Reviewed Sept. 15, 2017

    I was given a quote for my bills and I paid the payments according to the schedule. Several months later I received a call saying I needed to send more money which I paid. I have not received any information to know if my credit is ok nor what my credit score is.

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    Staff

    Reviewed Sept. 15, 2017

    NDR agent David ** was very efficient and helpful to me in getting the ball rolling on my registration and signup! The sweet girl who did my welcome was very patient and helpful and repeated things when I asked her to. All in all a great experience getting set up and started!

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    StaffProcessTransparency

    Reviewed Sept. 15, 2017

    The professionals that I've been in contact with from National Debt Relief have been terrific! They've thoroughly explained every step of the process to me - everything required on my end, everything I should expect from creditors, etc. They have answered all of my questions to my satisfaction and have been incredibly helpful!

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    StaffTransparency

    Reviewed Sept. 15, 2017

    Both the ladies who got this set up were very patient and informative. They made sure to explain everything to me thoroughly and work with my needs. This has been a very shameful time for me and they were very helpful to make sure I didn't feel like a failure.

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    StaffTransparency

    Reviewed Sept. 15, 2017

    The experience was much easier than I thought it would be. They were very helpful and explained how they could help me and now I can stop living paycheck to paycheck. Maybe now I can start saving some money.

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    Process

    Reviewed Sept. 15, 2017

    Isaiah was a huge help and I appreciate the ability to start fresh. The whole process was extremely fast and painless except for his voice after reviewing the documents. I like the idea of having all fees included in the payment as well as the attorney included.

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    Customer Service

    Reviewed Sept. 15, 2017

    So far, mostly good. Nothing bad but I had hoped to have some more clearly defined resolutions/negotiations with all of my creditors by now from what I was told. I still receive daily calls multiple times from some of them and also mailings.

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    Customer ServiceStaffProcess

    Reviewed Sept. 15, 2017

    Very satisfied with the company and the people that helped me with my situation. Everyone explains the program to me. And that told me what to expect. They call me when a resolution has come about. I really did appreciate that. I would recommend this company to anyone who needs it. The company is helping me get back on the right track with my finances.

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    Process

    Reviewed Sept. 15, 2017

    I am very appreciative of your services that you offered me, hope we can get through with this with flying colors, I want to thank everybody for helping me get out of debt. Again thank you Sai ** for serving this process and helping me get DEBT FREE.

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    PriceStaffProcess

    Reviewed Sept. 15, 2017

    The representative that help me was Olga **. She was very helpful and nice. She answered all my questions and was very good at explaining all the details of the program. I was hesitate at first about doing this but I am so glad that I did. It is going to save me tons of money because of the interest charges. Thank you.

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    Staff

    Reviewed Sept. 15, 2017

    I had a problem with one of my aggressive creditors and National Debt Relief resolved it fast and accurate and was very helpful in assuring me that they could help me without courts or trouble and they did and I was very satisfied the way they handled it.

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    Customer ServiceProcessTransparency

    Reviewed Sept. 15, 2017

    Armani ** did a fantastic job of explaining the National Debt Relief program to me. He had the knowledge and the patience to completely explain the program and the patience to answer all of my questions. If you are having trouble with debt I would recommend talking with Armani.

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    PriceProcess

    Reviewed Sept. 15, 2017

    After hearing much about this program, I am disappointed by some of the things that have transpired during our participation in the program. Like pressuring us to take out a 21% interest loan to "help us settle" our accounts faster. We went with this program to try to get out from under 21% credit cards. Also we needed to move our payment date by 15 days because of my husband's disability and of course our payment went up $15/month. And with our last offer of settlement they wanted us to pay an ADDITIONAL $383/month on top of a $415/month payment. So originally our program was supposed to be for 22 months and now we are up to 30 months? :(

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    Staff

    Reviewed Sept. 15, 2017

    National Debt Relief is helping me tremendously with my loans. They're very knowledgeable. If I have a problem, they work with me. So, that's very, very good. I had a few loans that they have taken care of. And I think there's one that's coming to closure but I have to get back to them as soon as I get myself together because I've been very sick.

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    Staff

    Reviewed Sept. 15, 2017

    Our interactions with the National Debt Relief people were all positive. They were always very friendly, seemed very willing to help and were understanding of the situation. We're still paying on all our debts and trying to take care of that so it seems like we're still very much in the same situation we were before but so far, it's been very good working with National. I enjoy being able to think that we could be debt-free and I'm looking forward to it.

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    Customer ServiceStaff

    Reviewed Sept. 15, 2017

    I could never catch up with my debts so I looked into relief help and went with NDR. A lady called me and she was very helpful and sincere on the phone. I get an alert if something closes and if they have any questions, they call me. Also, all of my questions have always been answered. Everything is being taken care of and it’s made my life less stressful. It’s been a pretty pleasant experience so far.

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    Customer ServiceTransparency

    Reviewed Sept. 15, 2017

    I was getting overwhelmed with all my debts. I had allowed my head to overload my health and I had led my family members get me all in bad debt. I don't know which way to go with it and I don't know whether to file for bankruptcy or debt relief. I checked a couple of websites. Then I checked the ratings and National Debt Relief came out the better one at that time.

    This is the first time I've ever done something like this. But every time I call them they give me this script that I know they're reading from. I have to call in and get information from them, instead of them volunteering to say what is going on now. I'm giving them close to $500 every month and I don't know what they’re doing. Nobody's telling me anything. I've been on this for close to two years now and their communication would have been much better. I could've went bankrupt and been through with this. I'm retired and there's nothing I'm going to buy anymore. I’m not dissatisfied with National, but I'm not completely satisfied either.

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    Customer ServiceStaffTransparency

    Reviewed Sept. 15, 2017

    I had about ten debts that had really made my credit report horrific. This was something that was impacting my life and it became overwhelming. I was trying to look for more reputable debt companies that I can trust. I came across NDR and looked at what other people said about them. Their fees are high and it was almost 25%. And it’s off of the actual initial balance and not on what's settled. But it took away all the headache. They’re literally on top of things. They call me and they’re letting me know when they are making a settlement, if I want to settle for that or if I say no to it. They have a legal team that would negotiate for me things that I would have no time to do. So if I have to pay for that, then it’s worth it for me.

    If I call them with what would be considered a stupid question, they’re happy to answer. I’ve never gotten a call where someone was impolite and never assisted me or never put me on to the person who can assist me. I started with NDR on October 2016 and now, I was able to have enough credit to open a few credit cards like TJ Maxx and Century 21 which I wasn’t able to do prior to that. I’m also able to keep a better control over what’s going on with my credit.

    They take the guesswork out of it. They’ve really taken the load off my back and I just have to stick with my monthly payment. I know I can trust them because they have amazing follow through and transparency. I can go on a website and the reports that they generate are clear and easy to understand and user-friendly. If you don’t want to use the computer, you can call them and they’re ready to help. They’ll take their time. They’ll explain the fees and where they are in the process, and how long they estimate that I have left in the program. Those things are important for me. I’ve truly had such a good experience that I recommended them to another person here at work. She also joined with them and she’s also having a great experience.

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    Reviewed Sept. 15, 2017

    Things were getting out of control and I needed to fix the problem. National Debt Relief takes the pressure off of me and I'm getting things that I control. The reps are also very helpful. Overall, it's been a good experience, very simple and easy.

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    Customer ServiceStaff

    Reviewed Sept. 15, 2017

    I talked to a friend who said that National Debt Relief was good and would help me a lot. He told me that they would give better options instead of paying all that money every month. I called them up and they were very professional. They gave me the spiel and told me to put something in an account then they would try to get a better deal and work on my debts on my behalf. I like what they said and I went for it.

    When I was making payments to all those accounts, nothing was going down and my credit score was getting really bad. It went down from 700-something all the way to 500. But since I've been working with National Debt Relief, it's been steadily crawling up. I usually do auto-pay and now I've only got to make one payment which is to NDR and they take care of it. I definitely save more money a month and it's been a lot easier to manage and take control over my financial improvement.

    I hear about things over the place that a lot of them at NDR don't do what they promise, but they have definitely done what they promised. Even if they stopped representing me right now, I'll still be happy with them. I would tell others to stop paying all these debts all over the place where they're not in control of anything and give NDR a call instead. I would tell them what NDR has done for me and give them the model that is set up for me. They won't regret it. I have recommended a couple of people already who have gone and set up accounts with NDR.

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    Staff

    Reviewed Sept. 15, 2017

    National Debt Relief has been great and they've helped me. Everything is working out and I have no issues as of now. I also trust them and their representatives were knowledgeable. When I talked to Allan, my representative, he was very nice and gave me confidence that I can relieve my debts through them. At least to set everything up and continue to move forward in my life. I'd recommend them to others.

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    Customer ServiceStaff

    Reviewed Sept. 15, 2017

    National Debt Relief stopped the collection calls and they were able to settle six out of the 16 debts that we had at a much lower rate. And they did all the paperwork so the collectors can't come back at us later. I've heard that even though you settle, some people try to come back at you again. Also, NDR was helpful every time and they let me know when they were getting ready to settle a debt and they called to get permission. Overall, it was a very positive experience. We wanted to try to get out of debt because we were drowning in it and NDR lowered our stress levels significantly since we didn't have to get calls every day from collectors. I would recommend them.

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    Customer ServiceStaff

    Reviewed Sept. 15, 2017

    I didn't want bankruptcy so I looked into relief help. My interactions with National Debt Relief have been good for the most part. I got irritated a couple of times but it still worked out in the end. The most recent problem is that they kept transferring me back and forth. They transferred me to one department and then they would say that I’m in the wrong area so I'm transferred back. The representative did it three or four times in a row. I said, "Wait. Hold on. Before you transfer me, let me tell you what's going on because you're just switching me back between two different departments." But they've always been courteous and eventually they were able to answer my questions. National Debt Relief definitely lowered my stress level and took a lot off my plate. They met my expectations and I would recommend them.

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    StaffProcess

    Reviewed Sept. 14, 2017

    I was very pleased with the entire process of debt consolidation with this company. Their responses to my questions were prompt and they eased all my concerns. I was hesitant to work with a debt relief company at first but they made me feel comfortable with my decision.

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    Staff

    Reviewed Sept. 14, 2017

    I was worried at first that a debt relief agency would be condescending or critical, but both my agent (Geri) and welcome orientation caller (Vanessa) were very professional and helpful, answering my questions and guiding me as we went along.

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    Customer ServiceStaff

    Reviewed Sept. 14, 2017

    My experience from the contact, Earl **, was very professional, educational and made me feel I was in good hands. The Welcome call included my financial advisor who had question and needed some clarification as he is always looking out for my best interest. After the call, my advisor mentioned that this was a great service and felt more confident that this is the best and was professional in every way! I am on my way to being debt free and looking forward to working with the professionals at NDR.

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    Reviewed Sept. 14, 2017

    I've had such a wonderful experience with National Debt Relief. I'm starting to feel stress free for sure. I cannot wait to be debt free. I had been so worried about my situation and after contacting National Debt Relief, I know I made such a great decision. Thank you all for your help!

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    Customer ServiceStaffTransparency

    Reviewed Sept. 14, 2017

    I thought the experience went very smoothly and customer service was very clear on how this process works. They made the process of getting signed up stress free and painless. I would recommend them to family and friends. The contracts were very clear and concise.

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    Staff

    Reviewed Sept. 14, 2017

    Everyone I have spoke with has been very helpful. Looking forward to working with all of them. It is a good feeling just knowing that someone is on my side to help me become debt free. Thank you all so much.

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    StaffProcess

    Reviewed Sept. 14, 2017

    Excellent and professional service performed by all parties. Excellent service!! It was excellent service by all parties involved when signing up for this excellent service. Everybody was professional and courteous throughout the entire process. The service was very very very good.

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    Customer ServiceTransparency

    Reviewed Sept. 14, 2017

    When I recently got notified that a settlement had been reached with one of my creditors I was elated. I've been waiting for this to happen to start to get this all behind me. I still have two more debts, so I'll have to be patient. Thank you for all of your hard work and communication with me.

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    Customer Service

    Reviewed Sept. 14, 2017

    So far my experience has been great. I've only just begun business dealings with NDR. The phone calls have pretty much stopped and I haven't received any mail from creditors. I hope that the good dealings with NDR continue, and I can continue to live with this relief for years to come.

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    Customer ServiceProcessTransparency

    Reviewed Sept. 14, 2017

    It was very easy and it seemed like they cared. They answered all my questions and explained every step by step in the process. l would tell anyone in my situation to at least give them a call. It can not hurt.

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    Customer Service

    Reviewed Sept. 14, 2017

    Fast, efficient, professional, very well articulated, quick with the details and offer tons of support to answer questions. Way better than expected. Just make sure you keep up with the payments and you be debt free in a much shorter time than minimum payments.

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    Customer ServiceProcess

    Reviewed Sept. 14, 2017

    Excellent customer service. Excellent experience to get back on track. A very smooth transaction since beginning of program. I will highly recommend this service product. Thank you so much for your customer service and assisting me to become debt free.

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    Staff

    Reviewed Sept. 14, 2017

    Very nice and helpful agents! Kathy ** who helped me was very professional and helped me in the most efficient way. Great team all who helped! Applied and got accepted. I am happy and excited to start my journey to being debt free. In only 3 years! Looking forward to that day.

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    Customer ServiceStaff

    Reviewed Sept. 14, 2017

    My representatives were very knowledgeable about their product and helped educate me to their process. I really enjoyed the experience in working with them and it went very quickly and efficiently. They stayed with me throughout the entire online experience and were able to answer every question that I had about their product.

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    Process

    Reviewed Sept. 14, 2017

    Matthew, Jamele and Jena were very professional when explaining the process as well as assuring that all of my questions were answered. I was informed of the amount of time it would take to complete the process which they were correct. I was not overwhelmed. THANK YOU JESUS.

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    Reviewed Sept. 14, 2017

    The National Debt Relief is very good job in negotiation with creditors. Just for your info my experience with National Debt Relief is very good. I would recommend this firm to my friends. All questions and problems are taking care of very fast and solved to my best expectations.

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    Customer ServiceStaff

    Reviewed Sept. 14, 2017

    I was in debt for over 50K. NDR staff put me at ease when my finances fell apart. They answered all my questions, they called me when they negotiated my debts, I was never put on hold and provided me with every documentation needed. I would definitely recommend NDR to anyone who looking to become debt free.

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    StaffProcess

    Reviewed Sept. 14, 2017

    Very gratifying experience. I was treated like a human instead of a number, and the representatives were very informative and helpful. I was hesitant initially, but I'm convinced that contacting National Debt Relief was a good choice. I am very grateful and humbled to be accepted into the debt relief program offered.

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    Customer ServiceStaffProcess

    Reviewed Sept. 14, 2017

    Courteous, Professional, Patient. Representatives immediately made me feel at ease, even though I was apprehensive about my situation. They are well informed about their program and willing to answer any questions to the best of their ability. Make you feel you made the right choice.

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    StaffProcessTransparency

    Reviewed Sept. 14, 2017

    I cannot believe how easy and Informative this is! The specialists are very nice and so helpful. I would highly recommend National Debt Relief to anyone who needs help with their debt. Everything was explained to me and they made sure I understood what they were saying. They walked me through the electronic process and explained the details where I could understand it. They helped me with setting up the online account process too. I'm so glad I will be out of debt soon!

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    Customer Service

    Reviewed Sept. 14, 2017

    Am too new to write accurate review. From what have experienced so far, dont feel I've been helped enough. Debtors still contact me and send statements to me even with signed cease communications paperwork. Also feel negotiations should start from the first deposit. Not after the balance has accumulated to a certain point. Like stated before, too new to program to write accurate review. Maybe in 6 months things will improve.

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    StaffTransparency

    Reviewed Sept. 14, 2017

    I would like to thank Ms. ** & the welcome gentleman for Helping this senior citizen be out, in every possible way, I am so grateful & THANKFUL & I would recommend use for Honestly professional dealings, explained well, took their time & I feel good because of Thank You & God Bless.

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    Staff

    Reviewed Sept. 14, 2017

    It was a truly a great pleasure to speak with William at National Debt Relief. He was very professional and kind. He was thoughtful and understanding. He brought peace of mind to me. I am now able to sleep and function normally. Thanks William.

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    Customer ServiceStaffProcess

    Reviewed Sept. 14, 2017

    Very knowledgeable and polite customer service person. I was unsure of how the program worked, the person that I spoke with spoke very clearly and answered every question. What I like about this program is that I can cancel at any time and receive a refund of unused funds.

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    Customer Service

    Reviewed Sept. 14, 2017

    Paul was amazing. I was crying when I called him from my car and he did anything and everything he could to calm me and help me. It was a true pleasure and reassurance everything was going to be alright.

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    Staff

    Reviewed Sept. 14, 2017

    Going through a hard and stressful time with my fiancées. Each Representative was sensitive and well inform about the issues with my situation. The representative did an excellent job telling me what I have to do and eased my concerns.

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    Reviewed Sept. 14, 2017

    I am a recent customer of National Debt Relief and we are working together in reduce my debt, I am positive that I will receive the help and benefit from this program. The way is being offered to reduce interests and pay off my debts sooner than what I supposed to, without the program. I just wish everything works well. Thanks.

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    Customer ServiceStaffTransparency

    Reviewed Sept. 14, 2017

    Customer service reps were very knowledgeable, polite, professional and everything was thoroughly explained and all questions and concerns were handled well. I would definitely recommend National Debt Relief services to anyone I should encounter that is in need of debt relief assistance.

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    Customer ServiceStaffTransparency

    Reviewed Sept. 14, 2017

    They not only helped with negotiating with creditors they also gave me an opportunity to build my credit. Thank you!! They communicated with me via email and phone. Kept me informed with every step. I won't hesitate letting family and friends use them for help.

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    Customer Service

    Reviewed Sept. 14, 2017

    I have only been on a few months and they have already cleared 7 accounts off for me. I can't tell you what a relief it is. They definitely do what they advertise. Very, very happy with them. They are also available anytime I call and work with you.

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    Staff

    Reviewed Sept. 14, 2017

    Since signing a contract with Debt Relief I found them to be creditable, consistent, loyal and dedicate to me as a client. They've made our debt manageable so we can began to improve our finances moving forward in our future as a retired couple. Thanks Debt Relief!

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    Customer ServiceStaffProcess

    Reviewed Sept. 14, 2017

    I was worried at first but they were really friendly and careful. They were really professional giving me all the information I needed to start. They were available to go through the process with me again and again, ready to answer all my questions. I hope I will get through this with them.

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    Transparency

    Reviewed Sept. 14, 2017

    In less than a year, they have been able to clear 2 major credit card debts and 1 hosp. bill. If they continue at this pace I should be looking at all debts pretty much resolved in 2018. So I am very pleased with the progress so far. If I had not contacted them I would be in worse debt instead of much better condition. So I would definitely recommend them. Thanks for a fine job so far.

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    Staff

    Reviewed Sept. 14, 2017

    I am extremely pleased with NDR services. Very courteous when calling and understand My limitations as à disabled person. Thank you NDR. Would recommend to à friend. I am so glad I did not déclare bankruptcy and my crédit is quickly recovering. Great company.

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    Reviewed Sept. 14, 2017

    I am very happy with how quickly they have begun working with the creditors I owe. Within the first 60 days they have already reached a settlement with one of the creditors and are in contact with some of the other companies.

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    Richard increased rating by 2 stars.
    Customer Service
    After a positive interaction with National Debt Relief, Richard increased their star rating on Feb. 15, 2018.

    Updated review: Feb. 15, 2018

    National Debt Relief has so far (after only 8 months) settled a few of my accounts, one of which was settled for just over one quarter of what I owed! I expected the beginning process to take more than a year, but I am pleasantly surprised at the swiftness of their work! I have told my family and friends that without National Debt Relief, my wife and I would still be stressed out and in terrible debt!

    Original Review: Sept. 14, 2017

    So far, one of my accounts has been given a settlement offer, which seems reasonable at this time. The process has so far been reasonably easy, though a couple of my creditors have still harassed me by phone, indicating refusal to work with NDR.

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    Staff

    Reviewed Sept. 14, 2017

    I want to thank your team Mr. Logan ** for assisting me and making me feel so relieved. He had so much patience with me and answered several of my questions with no hesitation. We were back and forth for a while (maybe a month) but at the end it was all well. I believe the other female name was Vanessa (not too sure - I left my notes at home) who assisted me with the welcoming information. Your team is so awesome. Have a blessed day and thank you all for the assistance in our matters.

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    Staff

    Reviewed Sept. 14, 2017

    I have been registered with National Debt Relief since Jan. 2018. I have found them to be professional and forthright in all of their dealings so far. I have been satisfied with their product and hope that the relationship continues in good stead.

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    Customer ServiceStaffTransparency

    Reviewed Sept. 14, 2017

    Very quick calling back and answering the phone on the upfront. Hope the back end is just as great! The lady explained everything in great detail, and answered all my current questions. She covered all my expenses and coverages as well as if there are any attorney issues that come up. We added the extra security just in case.

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    StaffProcessTransparency

    Reviewed Sept. 14, 2017

    I have had an excellent experience so far! The gentlemen both that helped me were very considerate and professional! The program was explained so well! Eugene is who first contacted me and was very understanding and took great lengths to explain!

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    Reviewed Sept. 14, 2017

    I had a good experience with the National Debt Relief in the time of needs. They are very helpful, well packaged, accurate, quick, articulate and understanding. I highly recommend them to you if you need a quick assistance service for your debt relief.

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    Staff

    Reviewed Sept. 14, 2017

    They were very patient and understanding and answered all the questions I had. I have never done this before and really did not know what to expect. I have been able to relax a little. They went over every section of the agreement with me and allowed me to ask questions if needed. I know I am not done yet but I am a lot more optimistic about what is ahead.

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    Customer ServiceProcess

    Reviewed Sept. 14, 2017

    Would recommend to anyone with debt issues - NDR was extremely helpful and made the process of resolving my debts painless! My account manager is helpful, non-judgmental, and straightforward. They also have a great response time and are very thorough with answering my many questions as they come up. Naturally, this process is not easy... But they do the best they can to make it work for me!

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    Process

    Reviewed Sept. 14, 2017

    I recently signed up with National Debt Relief, I have to say I am super amazed at the service. I am steps away from being debt free!!! The process is easy. The online portal allows you to see all information related to your debts, statements, payments, settlements etc.

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    Customer ServiceStaffTransparency

    Reviewed Sept. 14, 2017

    First call I received I spoke to Steven who was awesome. He explained everything and stopped every section to see if I had any questions. He was available at any time of the day and answered all my questions on a timely manner. I have to say the same for my welcome call from Jonathan. They were both awesome.

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    Customer ServiceStaff

    Reviewed Sept. 14, 2017

    Everyone was very kind and understanding. They answered my questions as I had them. Paul was patient as I had to call back numerous times and I hope this will finally get me and my wife back on track financially speaking. The onboard call was informative and concise.

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    Customer ServiceStaff

    Reviewed Sept. 14, 2017

    The National Debt Relief Company was true to their word. No matter who I spoke to on the phone it was like I got the same person each time. That was very reassuring. Even if I got someone that didn't know everything, they would find out the answer or transfer me to someone who would know. This company had always kept me posted at all times. The National Debt Relief help me get back on my feet. Also my credit scores started to go up. I have told my family and friends about National Debt Relief. Thank You.

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    Reviewed Sept. 14, 2017

    I have been stood bad financing condition since July 2007 because economic crisis. Increase credit card debt and I've been only paid minimum amount. I didn't know about Debt Relief Program. Someone told me about this program and I started. Thank you.

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    Process

    Reviewed Sept. 14, 2017

    Although they negotiated less debt owed, I accumulated several penalties in late fees because it took approximately 9 months to complete the negotiations with creditors. I feel that my credit suffered much more with the delay. I've use a different company in the past and should have used them again. The process was quicker and caused less damage to my credit.

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    Customer ServiceStaff

    Reviewed Sept. 14, 2017

    Extremely knowledgeable customer service with fast and friendly service! Made it easy to apply, quick result, and provided peace of mind. It's great to know that reaching out with any questions is an easy call away. Thank you for providing this amazing service to us.

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    Customer ServiceStaffTransparency

    Reviewed Sept. 14, 2017

    I should have called sooner. The relief I felt when I found out that help was available was tremendous. Everyone I have dealt with has been sympathetic and reassuring. They understand where I'm coming from and have offered me hope. They have been very transparent in the procedure of getting me out of debt, helping me understand every step of the way. I couldn't be more thankful for all of their help.

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    PriceStaff

    Reviewed Sept. 14, 2017

    I signed up with National Debt Relief 1 year ago and they have been extremely helpful whenever I've had questions. I finally have a peace of mind that my debt is finally being handled within my control. It has been much easier coming up with the set amount owed to National Debt Relief than getting swallowed up by high interest rates. I'm moving forward again!!

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    Customer ServiceStaff

    Reviewed Sept. 14, 2017

    During the initial setup dialog over the phone, each debt was examined, and as the representative worked through them, I was kept informed. The final monetary plan was presented in a thorough manner, and if available, options were also described to me. Not surprisingly, the first few phone conversations were lengthy, but they left me with a sense of confidence, and that NDR was a professional in its service area.

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    StaffProcess

    Reviewed Sept. 14, 2017

    I'm only a few months into the program but they have been extremely helpful and I'm excited to become debt free soon! So far National Debt Relief has been amazing! And has answered all of my questions and concerns about the program.

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    Customer Service

    Reviewed Sept. 14, 2017

    I called National Debt Relief after my wife and I split up. I had two children I was raising and without her income was unsure how I would be able to pay my bills and keep my house. National Debt Relief gave me immediate answers and immediate solutions. It was tough, and yes your credit will take a bit of a hit, but it could be a lot worse. It took me three years, but all creditors are paid off and satisfied and my credit has already recovered. If you're struggling give these guys a call.

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    Customer ServiceTransparency

    Reviewed Sept. 14, 2017

    Worried about giving them more money when they've lost a settlement without letting me ahead of time! Poor communication. If you email them and ask for an email back, expect them to call you while you're at work. It's called email!!! Catch up!!! They refuse to work things until you have a large amount of money with them. They refuse to do any work until you pay into them. It's scary!

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    Customer ServicePrice

    Reviewed Sept. 14, 2017

    I had been struggling trying to keep up with the interest rates of my credit card and could not make a dent in the balance. I felt it would never get paid off. So I called and It was so easy. I now see the light at the end of the tunnel!!!

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    StaffProcessTransparency

    Reviewed Sept. 14, 2017

    Everything was explained to me very professionally and I was able to understand the program without questions. Very nice agent and spoke very clearly. I would definitely recommend to my friends. I received all the documents I needed to continue with the program and can't wait to get everything resolved.

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    Customer ServiceOnline & AppStaff

    Reviewed Sept. 14, 2017

    Have always answered any questions I have had. Very professional and polite on the phone. I have no complaints so far and look forward to working with them in the coming months. I would only say that I would like more information to be placed on the website when I log in.

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    Staff

    Reviewed Sept. 14, 2017

    I just settled 6,700.00 dollars and saved 4,000 dollars. And my payments are 134.00 dollars every two weeks. We are halfway done with my settlements. This much done though in less than six months! Now if the rest goes just as good I'll be very happy! Thanks guys for the good work!??

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    Reviewed Sept. 14, 2017

    First time I joined on June they told me, they can help me to Settle my debt about 50 to 60% down from what I owe. I could not believe. Within 3 months they help me Settle 2 of my credit card. The balance go down up to 60%. Thank you very much for your help and I definitely recommend to anyone.

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    Customer ServiceStaffProcess

    Reviewed Sept. 14, 2017

    My experience with NDR was very positive and productive. I feel very at ease in letting NDR handle my affairs in this matter. The representative was professional and thoughtful, and patience. I did not feel pressured at any point during our phone meeting. He made the process very smooth and easy.

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    Customer ServiceStaffProcess

    Reviewed Sept. 14, 2017

    I was at my wit's end when I heard a commercial on the radio about National Debt Relief. I am not one who believes in bankruptcy because I feel it's the same as stealing. I was skeptical but I called them anyway just to see what they had to say. They were extremely friendly and reassuring and helpful and understanding. They were non-judgemental and made me feel comfortable with the process. Since the amount that is settled upon is paid in payments that I can afford and knowing that at the end of the year the amount that was not paid to each debtor was considered capital gain and I had to pay taxes on I felt that I had honored the amount that I had charged on credit cards. When it was over I felt good about the process and that I did not have to file bankruptcy and ruin my credit completely. I am thankful for programs like this and those people who work there to help people like me it has taught me a lesson to never overextend myself again.

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    Process

    Reviewed Sept. 14, 2017

    We couldn't be happier with how quick and painless the whole process was. National Debt Relief did exactly what they said they would do and cut our debts in half so we were able to get them all paid in just a few years! Thank you so much for helping us get our lives back. Now we work to live instead of living to work.

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    Reviewed Sept. 14, 2017

    The payments to my debt collectors haven't started yet, but from the moment I signed up I felt at ease. I'm confident that National Debt Relief will help me start my financial life over so I can achieve my dreams of being a homeowner before 35 YO.

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    Staff

    Reviewed Sept. 14, 2017

    Tommie was great as well as underwriting. This helps me a lot. They were kind. I am happy to know my debt will be paid and eventually I will be able to rebuild my credit score to the point I look good again in paper.

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    Process

    Reviewed Sept. 14, 2017

    This debt relief program ruined my credit. I would have been better off making payment arrangements directly with my creditors. Now, I have so many derogatory marks on my credit I can't get any line of credit. They do not tell you any of this when you start their program and say that they guarantee your credit will be better than when you started. Another lie. Do not use this program. Get help from friends or family to figure out a plan and contact your creditors and come up with a way to pay them back slowly but surely, otherwise your credit will be ruined for 7 years.

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    Staff

    Reviewed Sept. 14, 2017

    Would refer to a friend. Very helpful and understanding. Easy process and now I can breathe financially. I was about to file Chapter 7 when I received the info in the mail... Now I will be able to pay back my debtor with completely ruining my credit...

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    Customer ServiceStaffTransparency

    Reviewed Sept. 14, 2017

    Every time I call everyone is extremely helpful, the issue I have with calling from my cell or my landline is very static and even on speaker I cant get a clear connection or control the volume. I have tried to call from home and work. The questions or issues we are discussing are very important and I really need to make sure I am hearing you and you are hearing me.

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    Customer ServiceStaff

    Reviewed Sept. 14, 2017

    It was a great experience and all the people whom I spoke with were outstanding and had every answer for that I asked. I would recommend these people to whoever needed debt relief. Thank You so much for being there in my time of need.

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    StaffProcessTransparency

    Reviewed Sept. 14, 2017

    It was a great experience working with the gentleman that set me up. He was considerate and sensitive to my needs. The entire process was well explained and easy to follow. He gave me hope. Every person since that I have spoken with also has been very helpful. I appreciate their time and am excited to get out of debt with their expertise.

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    Reviewed Sept. 14, 2017

    I still have two accounts that were settled that are on my Credit with Barksdale Federal Credit Union. After numerous attempts to have this taken care of it remains to this day on my credit. The other accounts were handled well with no problems. These accounts still haunt my credit.

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    Reviewed Sept. 14, 2017

    They were very good at keeping me informed about how to get things rolling regarding my accounts. Set things up quickly and have heard from one of my accounts they were contacted and this is all within a month of starting. So far so good.

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    Staff

    Reviewed Sept. 14, 2017

    I completed my session with NDR. It takes patience, and if you stick with it, it does pay off. Your credit will really get low during the time of the session but it does get better. Now I am on my way to a better credit score and better habits compared to what my habits were before. The people I dealt with were very helpful and always were there when I had a question or concern. They kept in constant contact to ensure everything was still good with me. I would recommend this to someone facing debt. Just remember to read all the rules and communicate with them and stick to it to see the results.

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    Reviewed Sept. 14, 2017

    Always have their customers in mind when they negotiate with the collector. Would choose National Debt Relief always. Also would recommend it to family and friends who need help. We have 3 bills already almost taken care of... We couldnt have done it without them. A BIG thank you to all!!

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    Customer ServicePriceStaffTransparency

    Reviewed Sept. 14, 2017

    They helped me get the relief and peace of mind I needed. They were very thorough and explained everything. Answered all my questions. Took care of my situation with a lot of sympathy and compassion. I am making affordable payments and I no longer struggle and stress like before.

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    Staff

    Reviewed Sept. 14, 2017

    I'm new but so far the staff has taken care of my question in regards to getting out of debt. Thank you for answering all my questions and getting the creditors off my back. I hope time flies and I can get out of the debt in no time. Thank you.

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    Customer ServiceStaff

    Reviewed Sept. 14, 2017

    Customer service representatives were very helpful in explaining the process to me in a way that I could easily understand. I was completely satisfied with all of my interactions with them. As a result of my experience so far I would highly recommend this company.

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    Reviewed Sept. 14, 2017

    When I was going through tough times, I decided to give them a call. After few months things started to get into shape and within 2 and a half years I was able to get debt free. And it saved me from bankruptcy. I would recommend them to everyone who is going through high credit card debt. Give them a call and see what your options are.

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    Staff

    Reviewed Sept. 14, 2017

    National Debt Relief was great. They help my family get out of debt very easily. Without them we would probably be still paying the minimum rates on our credit cards and not making a dent. I would definitely recommend them to friends.

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    Process

    Reviewed Sept. 14, 2017

    Thus far I have been impressed with the structure of the information and details given to assist me in becoming debt free. I'm still in the middle of the process, but have a great sense of relief that my accounts are now being handled by National Debt Relief.

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    Customer ServiceStaffProcess

    Reviewed Sept. 14, 2017

    Very helpful but would like to have more contact. Only spoke to someone when set up the program and have not heard from anyone since. It would be nice to get an occasional update to make it feel like I'm not making a bad decision due to the fact I do not know what is going on.

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    Customer ServiceStaffProcess

    Reviewed Sept. 14, 2017

    Entering into the program gave me so much relief. My consultant Joe ** was excellent. However I've been in the program for three months and I have had very little interaction with anyone. I am always the individual making the phone call while I still have debt collectors calling and feel like I have no guidance within the situation. The lack thereof of communication since initial enrollment truly makes me feel as if I am just another number within your large organization. Hopefully someone will read this and if you would like more details please feel free to give me a call.

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    Customer ServiceStaff

    Reviewed Sept. 14, 2017

    Great experience, pretty simple to get started. Customer service reps are friendly, knowledgeable and quick to respond. Our credit is now considered good instead of fair. Would highly recommend, it's a good feeling knowing those balances aren't hanging over our heads anymore!

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    Staff

    Reviewed Sept. 14, 2017

    We had financial circumstances that were not being resolved. National Debt Relief was highly effective and has helped us reduce our debt tremendously. Their reps were very positive, informative and professional. They assisted us with all of our needs.

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    Customer ServiceStaff

    Reviewed Sept. 14, 2017

    Overall I am grateful that my credit is improving. The payments are high. If I had taken the money I pay them each month and dedicated to one bill at a time then my bills would all be paid off with the exception of one. Sometimes the amount I pay them causes a hardship. They can be hard to work with because when you call you get bounced from one person to the next and get put on hold a lot. When you do get someone finally they are very helpful, courteous, and respectful.

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    Staff

    Reviewed Sept. 14, 2017

    All of my questions were answered professional and timely. I'm very happy that I inquired about this company. I trust their reputation and have already recommend the company to family and friends. All of my payment are wrapped up into one bill monthly allowing me to save for my future.

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    StaffTransparency

    Reviewed Sept. 14, 2017

    The right tool for the circumstances I was facing, the experience with the team since the beginning was adequate, they responded my concerns with proper solutions. I was clearly explain about the outcome after we were done with this process, now I'm in the middle of restoring my situation.

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    Reviewed Sept. 14, 2017

    It helped me a great deal get back on track and debt paid off. I would definitely recommend this as a tool to someone that is needing assistance with getting their debt organized and paid off. You feel like you have a say without having to do the negotiations.

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    Customer Service

    Reviewed Sept. 14, 2017

    If you need help and feel like you're drowning in debt, National Debt Relief is the best there is at helping get out of that situation and get your finances back on track. They also have very good customer service.

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    StaffProcessTransparency

    Reviewed Sept. 14, 2017

    Ivori has been really great to work with. Answered all of our questions and made this process very easy for us. She walked us through the process step by step and was very friendly the whole time. Recommend this program to anyone...

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    Process

    Reviewed Sept. 14, 2017

    It has only been a couple months, but I am very pleased with how everything is going. I felt immediate relief when we began putting the plan into action. I recommend National Debt Relief to anyone struggling with debt. The process has been very easy and stress-free.

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    Customer Service

    Reviewed Sept. 14, 2017

    So far it has been a great experience. The payments are manageable and flexible and the Customer service is very good. I'm hoping for positive results out of this and at this point it's been a great experience. I would recommend this to anyone in debt.

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    Christine increased rating by 1 star.
    After a positive interaction with National Debt Relief, Christine increased their star rating on Jan. 1, 2018.

    Updated review: Jan. 1, 2018

    Even though I have 2 debt collectors still calling, I can say my experience is overall good. My current will be paid off in 3 months. I can't wait for more of my credit cards to be paid off so the other debt collectors will stop calling me. The 2nd debt collectors should be stopping calling me soon.

    Original Review: Sept. 14, 2017

    One of the companies that I owe still got money from my account after I put a stop payment on it. This company didn't help me with this. I have only been with them for a month and a half. So I don't know what else to say. So please get the help I need so I don't get messed up on another payment with my car because you can't help me after you told me not to talk to my creditors.

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    Customer ServiceStaff

    Reviewed Sept. 14, 2017

    I kept getting messages from collection agencies and I was not sure if I should return their calls. I already sent the letter requesting to close my accounts and given NDR's contact info. NDR Rep was very patient and reassured me.

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    Transparency

    Reviewed Sept. 14, 2017

    I am still waiting for some sort of results but they are good at keeping me up to date with the progress of things. The website could use some work though because whenever I get a call with an update they tell me I should be able view the alert online and I can't.

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    Staff

    Reviewed Sept. 14, 2017

    I would like to recommend this to my friends. Overall good job. We were able to finish quick. After I'm done I was able to apply 2 credit cards. :) If anyone would like to apply I recommend you do it.

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    Process

    Reviewed Sept. 14, 2017

    The process was easy, completely online and painless, can't wait to get the end result! I've always struggled with managing my money, but with the help of National Debt Relief that is all about to change. There is a reason they come highly recommended!

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    Reviewed Sept. 14, 2017

    I was very very skeptical at first to go with a debt consolidation company just because most of them do not work in a customer's favor. However with National Debt Relief I was not only debt free in a short period of time but working with them was super easy. I'm completely debt free now and I'm glad I gave them a chance and yes I will recommend them to a friend.

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    Customer ServiceProcess

    Reviewed Sept. 14, 2017

    When I signed up I was told I would be given credit card repair services at the end when I completed the program. Well, I completed the program and they said the credit repair was no longer offered. Secondly, I had to fight to get settlement letters from this company. They often would not send it so I would have to call back multiple times. Service was OK.

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    Reviewed Sept. 14, 2017

    I haven't got any bills. They took care of them which is so great. I can't wait until they start getting rid of them. It's gonna be very interesting on how they do it and how much money they're gonna save me.

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    StaffProcessTransparency

    Reviewed Sept. 14, 2017

    I talked to a total of three different people, all three were very helpful and very kind. The last person I talked to was Jamie ** and she was so patient with me and so helpful. I had a toddler granddaughter who was crying for her mom, she talked to my granddaughter and helped to calm her down. I know this was not in her job description but I really appreciated her kindness. She explained everything to me and really put my mind to ease because I wasn't sure if I had not made a mistake by enrolling into the debt program.

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    Price

    Reviewed Sept. 14, 2017

    National Debt Relief was an easy and straightforward way for me to resolve my debt with all of my creditors. It was affordable and efficient. My credit is back where it should be! This year I was able to buy a car and apply for a house. All thanks to National Debt Relief!

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    Customer ServiceTransparency

    Reviewed Sept. 14, 2017

    Everything was perfect with the initial setup and introductions... I just wish I had more communication from NDR on when exactly creditors would be contacted by NDR to let them know I filed. This way the creditors know why I'm missing the payments.

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    Customer ServiceStaffTransparency

    Reviewed Sept. 14, 2017

    When I called National Debt Relief, the person that took my call was very pleasant, nonjudgemental, and explained everything very detailed. I have only made two deposits and none of my debt has settled yet, which I was told it could be a few months, therefore I cannot give 5 stars yet because I haven't seen any changes yet.

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    Reviewed Sept. 14, 2017

    At this time I have not been with this company long enough to see how it is going to work for me, but the initial stages were nice and a pleasant experience. I am not very happy in the way we have to wait until we have made some money in our account for you to start negotiating with my creditors.

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    Customer ServiceStaff

    Reviewed Sept. 14, 2017

    I wish I would have signed up a long time ago. National Debt Relief is an amazing company. Every interaction I've had with them on the phone has been great. The employees are kind, helpful, and genuinely happy to be helping you. I got 2 settlements on the first month, and I couldn't be happier. The financial burden being lifted has been a huge blessing.

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    Customer Service

    Reviewed Sept. 14, 2017

    Customer service is great and I highly recommend their services. I have already recommended to friends suffering the same debt stressors and they have already called and setup services with NDR! Dont waste another day living paycheck to paycheck and stressing over your debt; time to call NDR!

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    Customer ServiceTransparency

    Reviewed Sept. 14, 2017

    Well communication, fast working capabilities & advanced thinking are their assets. Will be one of the best in future. Needs to include Interpreter for different languages. Needs to inform to customers details explanation about the activities. Sometimes confusion is created for failure of the explanation.

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    Staff

    Reviewed Sept. 14, 2017

    National Debt Relief made paying off my credit card debt easy. It always felt like they were working to help me and kept my best interest in the forefront. Reps would contact me periodically and let me know what settlements they were working on. In the end, they helped me pay off my debt 6 months sooner than I had expected. I have recommended National Debt Relief to friends and family who were looking to pay off some debt.

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    Customer ServiceStaffTransparency

    Reviewed Sept. 14, 2017

    They were very helpful and explained everything to me. I am very grateful to this company. I had a creditor call me and tried to strong arm me. I called and talked to one of the representatives and they eased my fear, explained what to tell the creditor if they called back. I highly recommend this company.

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    Customer ServiceStaff

    Reviewed Sept. 14, 2017

    All the customer service reps have been understanding and helpful throughout the relief process. However we haven't heard anything about any offers. It might be too soon for this to happen yet. Any advice on what our next steps would be great to hear.

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    Staff

    Reviewed Sept. 14, 2017

    The staff of National Debt Relief was very helpful and compassionate in guiding me through the difficult journey of being debt free. If or when I am in need of help regarding debt relief I will definitely use your services.

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    StaffProcess

    Reviewed Sept. 14, 2017

    The welcome gentleman I spoke with was very friendly and helpful in answering all of my questions. Also Calvin ** spent time explaining the entire process to us and helping us understand. Calvin was also very friendly and helpful. So far we are very pleased with National Debt Relief.

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    Staff

    Reviewed Sept. 14, 2017

    National Debt Relief was a wonderful assistant in getting my credit debts reduced and resolved and with a payment plan that I could manage. Thank you so much. My worries were relieved and my life was vastly improved to have your people work with my creditors... to everyone's satisfaction.

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    StaffProcess

    Reviewed Sept. 14, 2017

    Signing up and getting the program started was fast and painless. The man I spoke to was very understanding and made sure I understood everything before committing. They didn't make me feel bad for needing help. I would recommend this to anyone who needed help with debt relief.

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    Customer ServiceStaffTransparency

    Reviewed Sept. 14, 2017

    We've only been with NDR a few months, but the entire experience has been professional and seamless. We already have our first settlement offer, so we are quite pleased. The documentation and communication was also really good.

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    StaffProcess

    Reviewed Sept. 14, 2017

    My experience was incredibly smooth and professional. Both Garrett and Mona made me feel comfortable with this life changing decision. I look forward to the day I can look back on all this and breathe a heavy sigh of relief. I would highly recommend this program to a friend who was struggling with debt.

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    National Debt Relief Company Information

    Social media:
    Company Name:
    National Debt Relief
    Company Type:
    Private
    Year Founded:
    2009
    Address:
    180 Maiden Lane, 30th Floor
    City:
    New York
    State/Province:
    NY
    Postal Code:
    10038
    Country:
    United States
    Website:
    www.nationaldebtrelief.com

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