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National Debt Relief Reviews

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Edited by: Amanda Futrell
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Fact-checked by: Jon Bortin

About National Debt Relief

National Debt Relief is a debt settlement company based in New York. It works on behalf of clients to negotiate lower payoff amounts with creditors, helping people resolve unsecured debt. Most debt settlement plans are completed in 24 to 48 months, and it claims that those who finish the program typically save about 20% after paying the company’s fees, which costs up to 25% of the total enrolled debt. National Debt Relief is available in 45 states and Washington, D.C.

Visit www.nationaldebtrelief.com
Pros
  • Free consultation with debt coach
  • Free debt relief quote
  • Several accreditations
  • Easy enrollment process
Cons
  • Fees can reduce overall savings
  • Not available in all states

National Debt Relief Reviews

Over 50k reviews since 2016

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    3 featured reviews

    Our review standards

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    Page 240 Reviews 35625 - 35775
    Verified purchase
    Customer ServiceStaffProcessTransparency

    Reviewed May 22, 2018

    My experience this morning with the NDR representative was very pleasant and was very accommodating. She was able to explain everything to me the program and answer all my questions. She was very courteous, patient and knowledgeable on her job and on the program.

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    Verified purchase
    Staff

    Reviewed May 22, 2018

    It had been such a relief for me to know that National Debt Relief has been taking care of my credit payments. I am stress free each month. Thank you for being there for people like me. I am able to provide for my kids. I am grateful for having the capability of being debt free in my future.

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    Verified purchase
    Staff

    Reviewed May 22, 2018

    So far everything has went well. Trying to get out of debt faster and you all have been helping me do that. You have answered all my questions and been informative. Thanks for your time and for helping me consolidate my debts.

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    Verified purchase
    Staff

    Reviewed May 22, 2018

    At the outset, the focus was more on the outcomes such as the negotiations with the debt holders. When I would acquire about the fees, I would be redirected and/or told to be patient and that I am to give into an account for approximately 6 months to have monies to satisfy the settlement amounts. That was not the case. The six plus months were reserved for NDR fees; which is not totally bad, it was the amount of the fees that took me for a whirl. The fees are 25% on the original debt. That meant instead of me saving three thousand on an account; when the fee was applied to this one account, the savings would be less than one thousand dollars. Per the NDR representative the 25% on each item that would be negotiated with the debt holders is not negotiable with them, NDR. It's like taking 4 steps forward and three steps back. That does not work for me.

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    Verified purchase
    StaffProcessTransparency

    Reviewed May 22, 2018

    Very professional, explained the process thoroughly and helped me feel the confidence in my debt relief. I feel I will have the support to get through this process of feeling less stress and not drowning in my financial mess, so I can move forward. Thank you Tom **???

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    Verified purchase
    Staff

    Reviewed May 22, 2018

    It seems so far that the NDR team is professional, informative, and comprehensive in explaining NDR's purpose and advocacy to help manage and relieve overwhelming debt. I look forward to working with them.

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    Verified purchase
    Transparency

    Reviewed May 22, 2018

    During my full experience everyone I talked to remained patient and walked me through any and everything that I was confused about! Thank you so much Michael **! Now I am stress free because I know I just got the best help!

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    Verified purchase

    Reviewed May 22, 2018

    I have been with National Debt for 6 months. Had no way of keeping up with my payments but now I have 3/4 accounts that have been settled. It's AMAZING. Yes it will hurt me for a while but it be all together GOOD in the end. Thank you National Debt Relief.

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    Verified purchase

    Reviewed May 22, 2018

    I 100% recommend this company, I was in a true bind due to illness and they have been great. I am very close to being debt free and they understand that I can only contribute a certain amount, they have worked with what I can afford.

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    Verified purchase
    Customer ServiceProcessTransparency

    Reviewed May 22, 2018

    Good approval time and Customer Service is very informative. Explain everything thoroughly and very helpful during the whole process. Good monthly payments and term length. Also legal advice is a plus as well. Definitely a good step forward into becoming debt free

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    Verified purchase
    Customer ServiceStaffProcessTransparency

    Reviewed May 22, 2018

    Amazing work staff. Very knowledgeable and helpful. I’m glad I called. They walked me through the entire process in getting started to help me with my debt. Michael ** also made sure I understood everything I was signing before I did.

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    Verified purchase
    Staff

    Reviewed May 22, 2018

    I’m just beginning the process of becoming debt free with National Debt Relief. The two people I’ve spoken with have been very knowledgeable & helpful. I’m hopeful that they will be able to help my husband and me in our goal to becoming debt free!

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    Verified purchase
    Staff

    Reviewed May 22, 2018

    I would like to thank you for allowing your team to assist me during these difficult financial times. I am glad that chosen your company team to assist me in reaching my goal of becoming debt free. Never no more. I'm glad the information supply in all transmission is confidential and is intended only for use of the in name only.

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    Verified purchase
    Staff

    Reviewed May 22, 2018

    When I first started with National Debt Relief, I was nervous. I just had a baby, still on maternity leave, not getting paid, and bills were just racking up. Before I already had CC debt, by then, it was worse with fees. Medical bills from having my daughter were already threatening for collections... This was just 2 months later. Again, I wasn't working during that time. I received a letter in the mail, and decided to try them out. I have never done anything like this, and it is still a huge experience. Overall, I think I am satisfied. The reps have always been very kind, and knowledgeable. The services have already saved my nearly half of my debt. I am so happy to have a fresh start. My family needed it!

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    Verified purchase
    Customer ServiceStaff

    Reviewed May 22, 2018

    Great service provided by all representatives. Very knowledgeable and helpful with answering any questions I had. They were efficient and prompt in returning my calls and emails. I haven’t started the program yet but will definitely update afterwards. Looks like it will be a great company to work with.

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    Verified purchase
    Customer ServiceStaff

    Reviewed May 22, 2018

    Very helpful and kind! Answered all and any questions. Not judging. Got back to me in a timely manner. Had everything figured out for me, very easy! I received all the information and emails quickly. They went over everything with me and made sure I understood before signing.

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    Verified purchase
    Customer ServiceStaff

    Reviewed May 22, 2018

    All of my experiences so far with NDR has been great. I have worked with Jeff as my certified debt settlement specialist and Vanessa on my Welcome call. Both very friendly and professional. Thank you for the good experience so far.

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    Verified purchase
    Customer ServiceStaff

    Reviewed May 22, 2018

    National Debt Relief Program has lifted a great weight from my shoulders. Thank you so much for all your help. Whatever you're paying representative Robert ** is not enough. He deserves a raise. His customer service is impeccable. His facts, information and skills are truly an asset to your company.

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    Verified purchase
    StaffTransparency

    Reviewed May 22, 2018

    When I needed anything clarified or even spelled out in the simplest terms the representative was more than willing to slow down and explain. I appreciate all the time the representative took to explain all the things that would or could happen. All in all a very good experience. I would suggest to anyone I know that this was as far as I can tell right now the best choice in getting help with debt.

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    Verified purchase
    Customer Service

    Reviewed May 22, 2018

    They have great Customer service. Answered all my questions and know I feel stress free since I don't have to worry about my credit cards payment anymore. Thank you for your time and all your help. I really appreciate it.

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    Verified purchase
    Customer ServiceProcess

    Reviewed May 22, 2018

    Just starting the program and has been very responsive so far. The welcome call went well and was described very well with detail. Hope to get debt settled and credit rating to get back on track so I can make life changes in 5 years.

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    Verified purchase
    Process

    Reviewed May 22, 2018

    National Debt Relief has now settled 4 of my 6 credit cards. It's definitely a process but you just have to trust how they do things and they will take care of you. I'm so relieved that they just settled my highest balance. It feels so good.

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    Verified purchase
    Customer Service

    Reviewed May 22, 2018

    So far the company has been upfront about the process and procedures. I appreciate the quick response time as to being approved and the fact that each line was gone through on the documents. Unfortunately I'm not feeling relief quite yet not until the creditors accept an offer and then are paid off.

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    Verified purchase

    Reviewed May 22, 2018

    I was informed today by Chase that they do not accept and work with debt consolidation agencies... 3 of my 5 creditors are chase and this was a waste of my time and money because they will not be paid off.

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    National Debt Relief
    Response from National Debt Relief

    Hello Tywana,

    Thank you for bringing your concerns to our attention. We work hard to provide the best value as we help our clients become debt free. I can assure you that you did not waste your time in contacting us. A member of our team will be reaching out to review and better explain our process. If you prefer, you can also call us directly at 888-660-7427.

    Verified purchase
    StaffProcess

    Reviewed May 22, 2018

    My experience in dealing with National Debt Relief was very calming and gave me a sense of relief. Everyone that I have spoken to has been courteous and helpful. I didn't feel judged for the situation I was in. The process was easy. Each person I spoke to helped me to understand what I was signing up for. They answered all my questions and also gave me re-assurance.

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    Verified purchase

    Reviewed May 22, 2018

    I had to contact them just to get something going. I am not dissatisfied with the agreement that was reached with the creditor just with the fact that they sign you up and take your money but leave you to deal with everything on your own. I contacted them to get things going a few times but they wait until 6 months in to do anything. If I had known that was the case I would have talked with other debt consolidation companies before starting. As it is I contacted a few to see about transferring my business and found that not all other companies waited as long to get things going.

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    National Debt Relief
    Response from National Debt Relief

    Hello Rana,

    Thank you for bringing this to our attention. We try to maintain the highest standards of service and can appreciate your frustration when that does not happen. We will be reaching out shortly, but you can also call us directly at 888-660-7427.

    Verified purchase
    Staff

    Reviewed May 22, 2018

    Very professional to deal with and saved me a lot of money. I would recommend this company to anyone!! They aren't these other companies that are just there to take your money and leave you stranded, they are there for you every step of the way with their support. We need more companies like this out there.

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    Verified purchase
    Transparency

    Reviewed May 22, 2018

    I haven’t dealt with NDR for very long, but I’ve had nothing but positive experiences with them. Everything was explained very well to me and after only a few months I’ve already had a settlement with one of my creditors. So, for now, I would highly recommend NDR to anyone that needs debt help.

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    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed May 22, 2018

    Such great customer service, everyone was very helpful and made me feel great knowing I will be out of debt sooner than I could have ever imagined. The was very informative and explained everything very well to me so that I understood what was going to happen! Highly Recommended!!!

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    Verified purchase
    Customer ServiceStaffProcessTransparency

    Reviewed May 22, 2018

    Processes of contract and documents. This was well explained and clearly understanding to my best knowledge. Alex covered the process and legal documents very professional and clearly helpful. The welcome call was done very professional. The process was very clearly presented with the phone process. Both persons explained and instructed per the documents precisely and clearly. I was given the time to review and question the info on the documents.

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    Verified purchase
    Staff

    Reviewed May 22, 2018

    Great and friendly customer care made me feel comfortable about taking the next step in fix me debt. I can now concentrate on taking care of my family without thinking of the different companies I have to pay. Thank you for all your help.

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    Verified purchase
    Customer ServiceStaffProcess

    Reviewed May 22, 2018

    For a few months I have been struggling with a huge debt and it's been causing a lot of anxiety and stress. I recently lost a sibling to colon cancer and also my spouse even more recent (March). My husband had a serious medical experience that caused him to be hospitalized for almost two weeks and although we have health insurance, being sick and out of work can still cause financial stress. I have been really responsible paying all my bills on time but they are too many and the payouts every month for each is really killing me financially.

    I have seen the commercial on TV and radio so I finally made a decision to get myself out of the terrible situation and give NDR a try and I am so glad that I did because Mr. Freddie ** has been amazing, guiding me through the steps and carefully communicating and explaining everything in detail. Also the woman that spoke with me during the welcome call (sorry I was driving and couldn't write down her name) but she too was great and detailed. So I just want to say thank you to both for being so great and very professional and great listeners. I am ready to start this process with a positive outlook. Thanks!

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    Verified purchase

    Reviewed May 22, 2018

    Very happy with results we have so far. Looking forward to getting everything resolve. Thank You. It will a lot of stress on off both of us. We appreciate this deeply. I was worried when we got started with National Debt Relief. Now I would recommend highly.

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    Verified purchase
    Transparency

    Reviewed May 22, 2018

    The experience, thus far, has been very well explained, easy to manage and understand with great support both by people and follow up instructions. I feel like I can see the end of the tunnel and although there is much work to do. I at least have a plan to get it done. I'm excited to get started to become debt free in the coming years!

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    Verified purchase
    Staff

    Reviewed May 22, 2018

    We were very pleased with the handling of our account and feel a huge relief that we have taken this first step. Everyone we came in contact with was very knowledgeable and professional in every way. Would highly recommend to anyone who feels overwhelmed by debt.

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    Verified purchase
    ProcessTransparency

    Reviewed May 22, 2018

    Chris did an excellent job walking me through the process of debt consolidation. Everything was explained to me in simple terms and I feel much more confident moving forward with this process. From the moment we spoke, every experience was positive and I feel I will be able to finally get out of debt by using this program.

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    Verified purchase
    Staff

    Reviewed May 22, 2018

    My experience was very positive. The people I spoke with were professional, courteous and very patient with me. I would recommend your service to my friends and family. I'm excited about the prospects of cleaning up my credit accounts and starting over with a clean slate.

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    Verified purchase
    StaffProcessTransparency

    Reviewed May 22, 2018

    When I first signed up, everyone I spoke to was so understanding of my situation and made me feel so good about making this important step to financial security. They answered all my questions (and I had A LOT) and they walked me through the process, I'm so happy I did this!

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    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed May 22, 2018

    My experience was well informed and the communication was good. The staff was friendly and makes me excited to graduate from the program. My only regret is not doing this sooner because I compiled more debt.

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    Verified purchase
    StaffTransparency

    Reviewed May 22, 2018

    Everyone I talked to was kind and understanding. The process of signing up was very quick, yet they took the time to figure out my personal situation. They also took the time to make sure I understood each step. When my husband still had questions they took the time to explain to him. I would recommend National Debt Relief to a friend.

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    Verified purchase
    Customer ServiceStaff

    Reviewed May 22, 2018

    I have had good experiences from the beginning. I get answers real quick each time I would need to call. No matter who the person I talked with they were friendly and courteous and would take the time to answer my questions or would get back to me quickly with a response.

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    Verified purchase
    StaffTransparency

    Reviewed May 22, 2018

    Everything was explained thoroughly in terms I could understand. Everyone I spoke with treated me with respect And answered all my questions. I feel I have a clear understanding of everything presented to me. I am grateful to you all.

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    National Debt Relief
    Response from National Debt Relief

    Melvin, thanks for taking the time to reach out and leave a comment. We encourage you to ask questions so you can get the best understanding of the program. We're happy to hear that you're off to a good start and we thank you for choosing us.

    Verified purchase
    Staff

    Reviewed May 22, 2018

    I commenced my relationship with NDR approximately 2 years ago, and to date half of my debt has been settled, great work guys. I am saving the last star for my final review following all of my debt paid.

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    Verified purchase
    StaffTransparency

    Reviewed May 22, 2018

    Logan was helpful, professional, and friendly. He explained everything clearly and answered all my question. I will see how it all unrolls; but am confident that this will assist me in recovering my financial stability.

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    Verified purchase

    Reviewed May 22, 2018

    I had a really good experience from the Beginning to the end. I will surely recommend your company to family and friends. It was a real pleasure even though I was initially kind of nervous and didn’t know what to expect.

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    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed May 22, 2018

    Good service. Explain everything in order. Very friendly. I will tell all my friends about the service. Customer service is very good. We can also check the account at any time. I will always to any body to be debt free.

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    Verified purchase
    Process

    Reviewed May 22, 2018

    My husband and I are very happy with all of the help we received. We got answers to all the questions we had and then some. We are very grateful for this program and excited to get our finances back in order with their help!

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    National Debt Relief
    Response from National Debt Relief

    Kady, thank you for taking some time to leave a comment! We look forward to working with you towards your goal of getting your finances back in order. Please let us know if there's anything we can do to help you along the way.

    Verified purchase
    Customer ServiceProcessTransparency

    Reviewed May 22, 2018

    I spoke via email with Christy all about the opportunity through National Debt Relief and by the end of many weeks, I felt confident and ready to start the program. My Welcome Call, conducted by Bianca was conducted on 5/10/18 and went smoothly. She assisted me with one concern I had and made things clear. I liked having documents in front of me to read while they were discussed over the phone. I am excited to be on my path to getting out of credit card debt.

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    Verified purchase

    Reviewed May 22, 2018

    I was very happy with the service I received. Every question I had got answered and I felt like I made the best decision for me to go with National Debt Relief. I would recommend this to anyone I know who is possibly in the same situation as me.

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    Verified purchase
    Customer ServiceStaffProcessTransparency

    Reviewed May 22, 2018

    They were not only quick responding my inquiry and processing my application, they were also very helpful, and very customer service oriented. They guide me through the whole process, explain everything in detail and help me decrease my monthly payments in half.

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    Verified purchase
    Customer ServiceStaff

    Reviewed May 22, 2018

    Good customer service. They did what they said and I appreciated it. They were courteous and polite whenever I contacted them. The problem is that I could not remember my password so I could not access my account. I would call and they would help me. This happened often. Not normal for me, but they always answered all my questions for whatever I asked.

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    Verified purchase
    Staff

    Reviewed May 22, 2018

    My overall experience was very positive. Each person I spoke with was knowledgeable and understanding, I never felt judged in any way. After an 8 month layoff/unemployment and several other debt relief companies (one of which was just more or less a scam), along with payments that were unattainable for me, I thought I was going to end up in a position credit wise, I did not want to be in. Your rate was the best I found and your payments were offered in such a way that I could afford to move forward with the program. A great weight has been lifted off my shoulders, I feel like I can breathe... Thank You!!

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    National Debt Relief
    Response from National Debt Relief

    Ellen, we're happy that you were able to move forward with our program and that your overall experience was positive. Thank you for taking the time to share your experience with us and others. We look forward to working with you in the coming months and helping to further relieve your debt burden.

    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed May 22, 2018

    I just enrolled on this program and have not settled anything yet, but so far am comfortable for all the explanations from the agent and the team from the welcome call, although the procedure takes a lot of time but people are helping me along the way. I will update more as things progress.

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    National Debt Relief
    Response from National Debt Relief

    Hello Grant,

    Glad to hear that our team was able to assist as you start on your journey to a debt-free future. We understand that the process can be difficult at times. As such, our goal here at National Debt Relief is to always provide a 5 star experience for every client.

    Verified purchase
    Customer Service

    Reviewed May 22, 2018

    Helped relieve a lot of stress. I was worried about getting calls and not been able to get out of this debt until I started talking to Ronnie and finding out that this is going to be a long term help and I am so happy to hear that.

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    Verified purchase
    Staff

    Reviewed May 22, 2018

    Extremely patient and very thorough while going over everything with you. You can tell they have you in mind with everything they do. I would certainly recommend them to friends and family. This is the best decision I have made for debt relief.

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    Verified purchase
    StaffProcess

    Reviewed May 22, 2018

    Thank You Rhonda ** for being so friendly and thorough with explaining the process. I really like the process because it was quick and easy and did it in about an hour... And you made me feel good and not ashamed of my situation. I feel better and you should feel good you are helping people.

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    Verified purchase
    StaffProcess

    Reviewed May 22, 2018

    I talked with Tom ** on Saturday and a lady (I didn't get her name written down) on Monday. Both of these people were very courteous. Very efficient in explaining the debt relief program. I appreciated very much the fact that nothing was said that made me feel more like a loser than I already feel. I look forward to dealings with National Debt Relief.

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    Verified purchase
    Customer Service

    Reviewed May 22, 2018

    They called me with a settlement between my credit card and them and it was great that they got it halfway but they want me to come up with almost $2000. That’s what I thought the National Debt Relief wise not to come up with the whole lump sum so I was very disappointed.

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    National Debt Relief
    Response from National Debt Relief

    Hello Tonya,

    Thank you for bringing your concerns to our attention. We work hard to provide the best value as we help our clients become debt free. A member of our team will be contacting you directly to review your experience and better understand this specific situation. If you prefer, you can also call us directly at 888-660-7427.

    Verified purchase
    Staff

    Reviewed May 22, 2018

    This has been an awful time in my life totally distraught and hopeless. After calling and speaking with Ryan my confidence improved and feelings of helplessness decreased. He is very knowledgeable and proficient. I've been very pleased with my overall experience with this company.

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    Verified purchase
    Customer ServiceStaff

    Reviewed May 22, 2018

    I really look forward to being debt free in the next 3 years. I felt truly comfortable with Nikki and she went step by step with me even when I wasn't really prepared with certain information. I have all the information I need even with emails to accomplish my goal of debt free. Thank you.

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    Verified purchase
    Customer ServiceStaff

    Reviewed May 21, 2018

    The people who helped me get started were very nice and accommodating. Although I had hoped they could do more to help me stop automatic payments to my creditors. Saying "just call them," is not terribly helpful nor does it inspire confidence. But oh well. Here we go...

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    Verified purchase
    Customer ServiceStaff

    Reviewed May 21, 2018

    Customer Service is amazing. Every time I call in to the National Debt Relief, Everyone I speak to is helpful, and talks through next steps. Thank you for helping people who feel overwhelmed. Thank you for your service! I will recommend this to my friends.

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    Verified purchase
    Staff

    Reviewed May 21, 2018

    Parker ** and associates were great and very quick to help us out! Thank you for educating us and helping us and treating us with respect and seeing that we are able to get back on our feet in a timely fashion!

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    Verified purchase
    StaffProcess

    Reviewed May 21, 2018

    So far the experience is been great and I have been able to get the necessary answers to all of my questions in order to move forward with the process. The initial counselor (Travis) and the service rep who completed my welcome process were great to work with.

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    Verified purchase
    Customer ServiceStaff

    Reviewed May 21, 2018

    Resolving a debt with a very aggressive credit card company was done so quickly that it was awesome. The customer service they provide kept me informed through the process. Definitely would recommend National Debt Relief. Thank you to all the employees.

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    Verified purchase
    Staff

    Reviewed May 21, 2018

    Personable, quick, reasonable, helpful, and resolved my financial problem with negotiations that were within my ability when going through a very hard time. I was debt free within three years when I never thought I would see the light of day again. A great alternative to bankruptcy!

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    Verified purchase
    Customer Service

    Reviewed May 21, 2018

    I thought my initial phone call and my welcome call went well. They are fast to respond to emails and questions when asked. Looking forward to working with the team to see how the whole plan comes together. My hope is to work through my issues as quickly and painless as possible and without getting stressed out.

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    Verified purchase
    StaffProcessTransparency

    Reviewed May 21, 2018

    Signing up with very easy. Talked with member Daniel ** and he understood my problem. Walked me through everything I needed. Explained to me what the creditors were looking for and how to interact with them after being accepted into the program. My thanks to Daniel.

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    Verified purchase
    Staff

    Reviewed May 21, 2018

    I have just enrolled and cannot yet, therefore, rate the company. Thus far, everyone has been courteous and patiently answered all of questions. I am hopeful that a lot of stress will be taken from to resole this burden of debt.

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    Verified purchase
    Customer ServiceStaff

    Reviewed May 21, 2018

    Updated on 05/24/2019: I was consolidating and heard good things about National Debt Relief. They went over everything with me. They told me how they were gonna take care of everything and what my payments would be. They made sure that the payment plan was something that I could afford to pay every two weeks without having to worry. They also made sure that I was in agreement with everything. I was very pleased with the negotiator. They called me every time they settled a debt. And I can also go online and look there to see all of my progress, which is very nice.

    Original review: They helped so much. I was worried at first but they eased my worries and I know they were there to help. I look forward to seeing the progress that is going to be made in the future. It's a long road ahead but I know they will be there right behind me.

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    Verified purchase
    Staff

    Reviewed May 21, 2018

    My experience was great. I feel so much lighter. Glad there are people willing to work hard for me and help me through this terrible time. I would highly recommend someone to National Debt Relief because they make you feel better knowing you have options.

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    Verified purchase
    Process

    Reviewed May 21, 2018

    Thank you, this program will be very helpful. I look forward to getting my debt paid off. Once I get my credit cards paid off I will be able to enjoy a better life, and provide a better life for my family.

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    Verified purchase
    Staff

    Reviewed May 21, 2018

    I’ve been drowning in medical and credit card debt so I reached out to this company for help. They’re one of the top in the country and their service and intention definitely reflects that! I haven’t settled yet but hope to soon and believe they’ll help me along the way.

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    StaffProcess

    Reviewed May 21, 2018

    Joe ** is the best! Made sure I understood the entire process and was extremely patient and helpful! I liked the certainty in feeling like I would be debt free in a short amount of time. I would definitely recommend a friend to this program!

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    Staff

    Reviewed May 21, 2018

    Richard and David ** were very nice and spoke clearly. They made it easy to understand everything they were explaining. I would Highly recommend using National Debt Relief if you are making payments to creditors and not making any progress with lowering your bills. I am very happy with my new lower once a month payment.

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    StaffProcessTransparency

    Reviewed May 21, 2018

    Clear communications in each call. I had no questions during the process. They checked with me every step of the way to see if I had any questions or concerns. Everyone that I spoke with had a friendly attitude. There was no pressure to go through with the program. I was completely in control of the whole event.

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    StaffProcessTransparency

    Reviewed May 21, 2018

    Christopher ** was able to enroll me in the program and provided me with relief! He was easy to talk to and non-judgmental! He was so kind and walked me through the program in words that I could understand. I highly recommend seeking their help!

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    Staff

    Reviewed May 21, 2018

    I found National Debt Relief to be extremely helpful. Every time I have had a question, I was received in a confidential manner, and my question was answered. I have not been with this company long. However, So far everything has gone well. I feel like this is our answer to being debt free.

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    Staff

    Reviewed May 21, 2018

    I have been very impressed with the treatment I have received. Your reps are very responsive and helpful. We have had an issue negotiating with Regions Bank, but I believe that issue has been resolved, and the accounts will be "charged off" soon and then negotiations can begin. I also appreciate the fact that I was able to skip a month when our finances were tighter than usual, due to a $200 copay for a necessary medical procedure. Thanks!

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    Staff

    Reviewed May 21, 2018

    I am an individual who is seeking debt relief and I have been extremely pleased with the service that I have received from the agent who is handling my file. I am also extremely pleased with the service I received from the compliance officer who completed my welcome process.

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    Staff

    Reviewed May 21, 2018

    We received such wonderful service from National Debt Relief. They were so helpful. It has taken such a weight off of us. We have struggled for so long. We had gotten to the point where we had no idea what to do. When we found National Debt Relief, it was like the stress just disappeared. We are leaving it to National Debt Relief and God.

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    StaffProcess

    Reviewed May 21, 2018

    My experience with National Debt Relief has been great so far. Very informative and patient in this process. Everyone seems very professional in every aspect of doing business. Looking forward to being debt free in 4 years. I would be glad to recommend this process to anyone that is in my situation if it all works out for me. Most people will be surprised at the helpfulness of everyone.

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    Customer Service

    Reviewed May 21, 2018

    Carlos **, and Jemi ** were both professional in establishing a successful professional relationship with me explaining each and every paragraph in all documents presented to me. Their communications with me gave me a level of comfort and hope that I was in good hands that National Debt Relief will do all that is possible to help me become debt free. Thank you.

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    Verified purchase

    Reviewed May 21, 2018

    At first I was worried, because I’ve never not paid my bills. So when my creditors started calling while I started the program I was nervous. Then I got my first notice that one of my debts had been negotiated for settlement. It made me feel secure that I was doing the right thing.

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    StaffProcess

    Reviewed May 21, 2018

    Everyone who helped me throughout the experience was tremendously helpful and made sure I knew every detail of the process. All of my questions were answered fully, accurately and in a timely manner. Overall I was very pleased with the assistance I received.

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    Staff

    Reviewed May 21, 2018

    This person could not have been any better. On a scale of 1-10 I would give her a 20??? She deserves a financial raise. Again just fantastic job. Your corporation needs more people like her. She was just so incredibly nice and helpful with every single question I had.

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    Customer ServiceStaff

    Reviewed May 21, 2018

    Very helpful and patient, take time to understand me. Yes I can refer someone. I am pretty sure I will have satisfied definitely. Keeping offer good customer to people, you will have great reputation. Thank you. Hopefully more more people will call.

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    Customer ServiceStaffProcessTransparency

    Reviewed May 21, 2018

    Great experience, all areas were explained in detail and questions answered promptly. Received ample documentation explaining the program and how all phases will work. Rep was very knowledgeable, helpful and patient. Comfort knowing support is available in different areas and National Debt Relief staff members are available to answer our questions - provides a comfort level and peace of mind and helps reduce our stress level.

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    Customer ServiceStaffTransparency

    Reviewed May 21, 2018

    Very helpful when they called and walked me through all of what I had to do. Thank you for all your help in getting this started for me. If I have a friend that this kind of help I will surely give them your name. Again thank you for your help.

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    Customer ServiceStaffTransparency

    Reviewed May 21, 2018

    I characterize my interaction with this company as outstanding. The debt relief process was fully explained during the phone call and all questions I asked were answered fully and to my understanding. At no time did I feel as if I were being pressured into making any decision that wasn't my own and the pros and cons of all options available to were presented to me. The Representatives were very professional and respectful. I would highly recommend them to anyone whoever finds themselves in my situation.

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    Staff

    Reviewed May 21, 2018

    Everybody that I spoke with was very friendly, knowledgeable, and professional. They answered every question that I had. The friendliness of the people was very reassuring and I could understand everything they said to me. I wish I would of did NDR sooner.

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    Process

    Reviewed May 21, 2018

    When I originally requested information from National Debt Relief I was skeptical that I would want to follow through at all. However, after speaking with Sam and understanding how the program works I feel much better about my situation. I look forward to having all my debt paid off and go out from under it.

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    Staff

    Reviewed May 21, 2018

    Everyone I spoke with was very helpful and professional. I will be recommending National Debt Relief to everyone I know who is in need of help resolving debt problems. I look forward to working with National Debt Relief to resolve my crippling debt.

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    Customer ServiceStaffTransparency

    Reviewed May 21, 2018

    People took the time to explain everything and didn’t get upset with all our questions. Followed up with email and contact info. People had a friendly attitude and were very understanding. Felt like we were really being helped with our financial situation!

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    Staff

    Reviewed May 21, 2018

    I have to say making the decision to ask for help was scary but talking to the team of representatives Bruno ** and Veronica ** eased my fears greatly. Thank you for the kindness and support, it made all the difference. Very professional and encouraging. I know I made the right decision by choosing National Debt Relief.

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    Staff

    Reviewed May 21, 2018

    So far the staff at National Debt Relief has been very helpful and kind. I hope the experience continues to be as smooth and low stress as it has been so far. They have done a great job to make me feel like this isn't a situation to be embarrassed about.

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    Customer ServiceStaffProcess

    Reviewed May 21, 2018

    It has been a pleasure dealing with Angel. She has been very accommodating dealing with me through email as much as possible and is very thorough. She has done a great job assuring me of my concerns and doubts through this process. To date, my case seems to have progressed very quickly and smoothly.

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    StaffProcess

    Reviewed May 21, 2018

    Mr. ** was very easy to speak with, understandable and extremely patient with me as I had many questions about signing up with National Debt Relief. He was able to walk me through all the portions of the process and helped me to feel more comfortable with this difficult and serious financial move. Thank you. Your service is greatly appreciated.

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    Customer ServiceStaff

    Reviewed May 21, 2018

    It is already hard to go on a Debt Relief Program, you have tried and failed financially but NDR has some great people working there! They never made me feel bad or guilty, I was asking for this help. Very helpful, open and informative. I am extremely glad I call NDR!

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    Customer ServiceStaffTransparency

    Reviewed May 21, 2018

    Friendly agents explained every detail of the program and guided me on completing the enrollment forms. I'm glad I made this call. I feel a little more relaxed now that I have a more defined date of when I will be out of debt!

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    StaffProcess

    Reviewed May 21, 2018

    I applied online and received a callback the very same day. Everyone I have spoken to has been very helpful and courteous. I would recommend this company at this point in the process, hopefully the rest of my term with them is just as pleasant.

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    Staff

    Reviewed May 21, 2018

    My experience with National Debt Relief have been great and very helpful. They have been resolving my debts pretty quick. You can fully trust them with any debt you may have. They Inform you right away when your debts have been negotiated.

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    Staff

    Reviewed May 21, 2018

    I was hesitant to seek for help due to feeling embarrassed that I fell into debt. The Representative was so kind, humble and helpful. She made me feel at ease. I would definitely recommend this to my friends and family.

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    Verified purchase

    Reviewed May 21, 2018

    I have received excellent service, they have helped me on every step and I can see the results, I am going to settle one of two credit card problem this week and hope to settle second one pretty soon. Thank you for your help!

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    Customer ServiceStaffProcess

    Reviewed May 21, 2018

    I highly recommend Marvin as he provides a full and thorough description of the program. Any fears I had were quickly resolved with his ability to communicate in such a polite and professional manner. Thank you, Marvin. The Welcome Call is a final check to ensure all information is correct and the rep's professional is appreciated.

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    Customer ServiceStaffTransparency

    Reviewed May 21, 2018

    I was walked through all the information of the debt relief program. The staff continue to make sure That I understood or continue to ask if I had any questions. If I didn't understand they didn't have an attitude about going over the question again. They assured me that I could call back during the hours with the telephone number.

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    Customer ServiceStaff

    Reviewed May 21, 2018

    My experience has been awesome until the welcome call. This woman was friendly and knowledgeable but extremely hard to understand. I suggest you have her slow down instead of trying to get through the call as fast as she can. I made it through the call with much frustration on my end.

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    National Debt Relief
    Response from National Debt Relief

    Hello Cheryl,

    Thank you for your comments. I’m sorry to hear about your experience. This is definitely not a usual occurrence for us. We will be reaching out shortly in order to make things right. You can also call us directly at 888-660-7427.

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    Process

    Reviewed May 21, 2018

    Was very happy to know that the process is moving along at a good pace. I didn't expect the ball to start rolling as quick as it did. It's very relieving to know that we are that much closer to being debt free.

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    Customer ServiceStaff

    Reviewed May 21, 2018

    Paul was the initial person I spoke with; he was great. And then Robert assisted me during the enrollment process. He was amazing, kind and very informative. Answered all questions and assured that I was satisfied. Now let's see if NDR can keep up to their word and decrease my debt. Crossing my fingers.

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    StaffProcess

    Reviewed May 21, 2018

    Everyone was very helpful and courteous. Will recommend if I know anyone in the future that may need help with there financial situation. I’m grateful that everything will be ok for my future and and my family's future. Again thank you for all the help that the program will be providing to me to better my future and my family's future.

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    Staff

    Reviewed May 21, 2018

    Everyone I talked to knew the business and had the answers. Always kind and helpful. Made me feel like I was their top priority. Gave advise if I asked. Had compassion. And are successful at solving my financial problems.

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    Customer Service

    Reviewed May 21, 2018

    Good so far. We just started the program and are nervous about it. Hope all goes well. Nikki was extremely pleasant to work with over the phone and incredibly accommodating considering it was nearly 10 p.m. our time before we got done!

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    Staff

    Reviewed May 20, 2018

    I recently lost my partner (cancer) and lost his income as well. We had a large credit card debt and suddenly I found myself with that debt and only my SSA Disability income. The National Debt Relief people have been terrific in helping to reduce and resolve the outstanding credit card debt. The first account they’ve worked on was reduced by 60% and I was thrilled! I’m looking forward to similar results on the other accounts.

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    National Debt Relief
    Response from National Debt Relief

    Michael, thank you for taking the time to leave a review. We're glad that our company could be such a help to you, especially during such a difficult time in your life. We're also thrilled to be helping you and can't wait to see how the rest of your program goes.

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    Staff

    Reviewed May 20, 2018

    Credit cards are trap. If you feel trapped then call National Debt Relief. They will help you. I would definitely recommend National Debt Relief to my friends and family. It's hard to be patient but you have to learn to be patient and all good things come to those who wait. In the end you will be relieved.

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    StaffTransparency

    Reviewed May 20, 2018

    Agents I talk with are always positive and helpful. They explain things if I do not get them. Always ask if I have questions, they greet and say goodbye very pleasantly. Thank you. They resolved matters with several creditors, always concerned about our financial situation.

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    StaffProcess

    Reviewed May 20, 2018

    Jaymes was very thorough and did a good job explaining the program to me. Both he and Christina answered all of my questions and made me feel comfortable moving forward. I already feel a burden lifting off my shoulders and am anxious to start getting my financial situation under control again.

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    Staff

    Reviewed May 20, 2018

    I have only been with National Debt Relief for two months but in that two months they have already settled two of my credit card debts for a much less amount which was a owed. So far they have done everything they said they would be doing for me and I’m already feeling very relieved.

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    Reviewed May 20, 2018

    I could not believe how fast one of my accounts were paid off and how they keep you inform of what they are going to do to get it done. They always have the right answers and I am glad I have decided to go with them to help me out of my debts.

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    Staff

    Reviewed May 20, 2018

    Everyone has been knowledgeable, professional and honest. They are doing exactly what they said they would do to help me. I, in turn, am expected to keep up my part of the agreement. Working together we will get this accomplished.

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    Customer Service

    Reviewed May 20, 2018

    Agreed to have $184.00 withdrawn from my checking account on the 4th and the 22nd of each month... monies would be accumulated and paid out to creditors (A) Chase, (B) Wells Fargo, and (C) First National Bank... in proportional final payments agreed to be the lowest and best payback for the specific debt. E.g. 40% of the total debt owed to Wells Fargo... 40% of the total debt to First National Bank and 40% of the total debt to Chase. NDR would collect a total of $368.00 ($184.00 X 2 = $368.00) each month leading to a pay-out of the best negotiated amount that represents savings of over 50% for each debt. My understanding was that NDR would handle everything as far as negotiating the lowest amount payback to creditors.

    Note: Opened a NDR Letter dated April 16, 2018. On Saturday, May 19, 2918. Fact: I collect my U.S. Mail every week to two weeks... Don't read it anytime soon... don't have a cell phone... little money for phone, some utilities, etc. Note: I cannot afford any settled amounts outright. That's what I was lead to believe that NDR would handle all money pay-back matters in Incremental payments to the specific creditors for the lowest possible pay-back, period.

    And that the automatic withdraws of the aforementioned funds... $184.00 on every 4th of the month; and $184.00 on every 22nd of the month... From my checking account would continue in till all negotiated debts have been handled as to agreed upon terms communicated to me by NDR Representative(s). Please send to a letter to tell me that NDR is going to comply with the Original Agreed Upon Terms of Debt Resolution. Debt Relief. Otherwise, I am assuming that I have been mislead as to NDR True Nature as to Resolving Any Of My Debts. Thank You.

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    National Debt Relief
    Response from National Debt Relief

    Hello Harvey,

    Thank you for bringing this to our attention. We try to maintain the highest standards of service and can appreciate your frustration when that does not happen. We will be reaching out shortly, but you can also call us directly at 888-660-7427.

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    StaffProcess

    Reviewed May 19, 2018

    I was seeking a way to consolidate credit card debt and National Debt Relief was my answer. Everyone I dealt with was very informative and professional, ensuring that I completely understood everything within the program. The enrollment and welcome process are very thorough.

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    ProcessTransparency

    Reviewed May 19, 2018

    I felt very anxious when I first called NDR, but once the process was explained to me in great detail my anxiety began to subside. I am just starting my journey to be debt free, but I feel comfortable that NDR will continue to be on my side through my whole journey.

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    Customer ServiceStaffProcessTransparency

    Reviewed May 19, 2018

    Each person I spoke with during this intense and frightening process was supportive and able to relieve some of the stress. The representative that concluded my welcome call was the most professional and sympathetic to the situation. She was compassionate and calmly walked me through the process. She allowed for as many questions I had and was able to keep me hopeful.

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    Staff

    Reviewed May 19, 2018

    Everyone I spoke with was very friendly and helpful and seems to want the best for me and to try to help me get out of debt. I was a bit nervous about doing this but my mind was put at ease my questions were answered. (Edgar) did a GREAT job and I don't remember the lady that I spoke with but she was very helpful also.

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    Customer ServiceStaff

    Reviewed May 19, 2018

    So far my experience with NDR has been excellent! The customer service rep I worked with, Casey **, was very helpful and didn't make me feel stupid for needing help with my debt consolidation. Everything was done via email, very fast and easy to access. I would definitely recommend NDR to anyone who needs help getting a handle on their debts; they have an A+ rating with the BBB for a reason. After everything was figured out for my situation, I'll have almost half of my debts taken care of in a little over two years, or less if I make double payments! Very pleased with this service and I feel like a weight has been lifted.

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    StaffProcessTransparency

    Reviewed May 19, 2018

    I would like to thank the two very knowledgeable people that would be Steven **, and Isis. These two people were very helpful. They walked me through all the necessary process to get me approved. Glad to do business with the company.

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    Staff

    Reviewed May 19, 2018

    My initial contact was with Gary ** who was patient, thorough and knowledgeable about how National Debt. He indicated that his goal was to help relieve stress, work with the creditors and provide step by step assistance through all required phases. His professionalism was great and after completing the first part, I felt good to have chosen the right company for my needs.

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    Process

    Reviewed May 19, 2018

    100% serious, joining this program was one of the best things I've done in my entire life. Seriously, thank you so much National Debt Relief, you've taken away all my stress, and are giving me the opportunity to restart my life and rebuild my credit.

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    Customer ServiceProcessTransparency

    Reviewed May 19, 2018

    I had a very positive experience with NDR, from the first call to the Welcome communications. They explained the program to me very clearly and made sure that I understood each step and instructions. I would definitely recommend NDR to anyone who may be in a situation like mine who would be needing assistance.

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    Customer ServiceStaffProcessTransparency

    Reviewed May 19, 2018

    My entire experience was great and for the most part very easy. The one and only problem that I had was during the welcome call. The phones were static covered and hard to decipher what was being said at times. Cathleen was very helpful and worked through the call with me so she did amazing on her part, it was just the clarity of the phone system that was being used. Overall, it has been a nice and simple process.

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    Reviewed May 19, 2018

    Wonderful. ☺️ Thank you for helping me out of debt. I appreciate you. I feel so much better about me and now I feel I have a life worth living again; so again thank you for everything you are doing to help me out of debt.

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    Staff

    Reviewed May 19, 2018

    So far everyone has been super friendly which is nice considering I owe agree people money... Struggling to keep above isn't easy especially two babies and losing a parent suddenly. Thank you for being respectful. It helps a lot and being understanding as well. I thank you.

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    StaffTransparency

    Reviewed May 19, 2018

    My first impression was very informative. Mr. ** was courteous and very patient to explain everything. I am not a whiz with the computer so he was helpful with that. I feel that I am in capable hands picking National Debt Relief to help me get my financial status corrected.

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    StaffTransparency

    Reviewed May 18, 2018

    You have greatly assisted us resolve some our financial problems. We found it quick, informative and supportive of our particular issues. In particular explanations on supportive communications with creditors, what we should and should not do. They have helped us deal with a burden. We are grateful.

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    Process

    Reviewed May 18, 2018

    This process has been an awful day one and has progressed with positive results without any hassles to me. I like the idea of trying to pay back on my bills as much as I can rather than choosing to go bankrupt. This gives me that option.

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    PriceStaffProcessTransparency

    Reviewed May 18, 2018

    My experience with Paul and Chantel was extremely professional, thorough yet warm and approachable. They made me feel very comfortable with the process and explained everything in great detail. I feel relieved that I will be able to pay off my debt and get out from underneath the interest that, in my opinion is financial slavery.

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    StaffProcess

    Reviewed May 18, 2018

    I have many sleepiness nights trying to figure out how to get out of debt. Ms. ** helped to understand the program and how it will help me. I am glad there is a program like this. It it hard when you work and all your money goes to bills. Thank you guys.

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    Customer ServiceStaff

    Reviewed May 18, 2018

    All communications were handled professionally and courteously. Explanations were given when requested. Representatives were available whenever we called for information or had a question for them to answer. We are hopeful that we will be helped by the program.

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    Customer ServiceProcess

    Reviewed May 18, 2018

    So grateful for this program and the opportunity it provides for our family. We appreciate the quick response time, the ease of process and the kindness from Alex **. We are looking forward to the future again. :) Thank you!

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    Staff

    Reviewed May 18, 2018

    They answered my questions and listened even when I was nervous because I have never done debt relief before. Even though at start my credit will plummet but in the long run my credit will be good as new. For that I thank you...

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    StaffProcess

    Reviewed May 18, 2018

    The treatment I received was excellent. It made me much more comfortable with the process and like I had someone on my side. I was treated with respect and made to feel as if my experience was one many people go through and not one to feel badly about.

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    ProcessTransparency

    Reviewed May 18, 2018

    I am feeling so much better about my situation since signing up with National Debt Relief. Paul ** was extremely helpful and walked me through the whole process step-by-step. I am looking forward to getting back on my feet and learning from this experience. Thank you all so much.

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    Staff

    Reviewed May 18, 2018

    When speaking with the representatives they both were very friendly and patient. All my questions were answered. Both gentlemen are very knowledgeable of their job. They made me feel as though I was making the right decision. Thank you in Advance.

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    Customer ServiceStaffProcess

    Reviewed May 18, 2018

    The customer service agent that attended to me was very polite and knowledgeable about this program. He made me feel very comfortable about what I am committing to with the National Debt Relief program. I have high hopes that this program helps me out and gets me out of debt in a manageable way.

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    Staff

    Reviewed May 18, 2018

    Thank you Bryton ** for the service you provided. You were very well informed, courteous, and very respectful of my situation. As a new client I would recommend you, along with National Debt Relief to anyone I know with the same situation. My experience with you, and also National Debt Relief left me feeling like I had been talking with my family. Thank you so much.

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    Customer ServiceStaffProcess

    Reviewed May 18, 2018

    Sarah and the members of the Success team here have been very helpful and informative! They were there to answer to my questions as I was signing up for the program, and as I moved forward. I would recommend using NDR to anyone who is looking to resolve their unsecured debt.

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    Customer ServiceStaff

    Reviewed May 18, 2018

    I was afraid to actually contact National Debt Relief. I avoided the calls. I felt stupid that I allowed my debt to get to this point. After talking with Marvin **, I felt so much better. I felt I made the right decision. He was very thorough and answered all my questions. I just signed up so hopefully my view doesn't change.

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    PriceStaff

    Reviewed May 18, 2018

    So far so good! I've been stressing and fighting over debt for way too long. My decision to ask for a quote spun my insides around. Paul was such a great help. He helped eased my questions and calm my mind.

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    StaffProcess

    Reviewed May 18, 2018

    Everyone I spoke to was pleasant, professional and easy to understand. The entire process was quick and easy, and put my mind at ease. I feel confident that all my debt problems will be resolved after joining this wonderful team.

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    Staff

    Reviewed May 18, 2018

    My experience with everyone at National Debt Relief was awesome. Perfect service! Jason and Mona were both helpful and gave me a sense of relief about all my debt and I truly believe that everyone there are Awesome! I could not do it without y'all! I truly wish everyone the best.

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    National Debt Relief Company Information

    Social media:
    Company Name:
    National Debt Relief
    Company Type:
    Private
    Year Founded:
    2009
    Address:
    180 Maiden Lane, Ste. 2800
    City:
    New York
    State/Province:
    NY
    Postal Code:
    10038
    Country:
    United States
    Website:
    www.nationaldebtrelief.com

    Media

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