Buyer's Choice Award Winner

National Debt Relief Reviews

4,880,395reviews on ConsumerAffairs are verified
  • We require contact information to ensure our reviewers are real.
  • Our moderators read all reviews to verify quality and helpfulness.
  • We use intelligent software that helps us maintain the integrity of reviews.
+2 more
Author picture
Edited by: Amanda Futrell
Author picture
Fact-checked by: Jon Bortin

About National Debt Relief

National Debt Relief is one of the largest debt settlement companies in the U.S. Founded in 2009, National Debt Relief negotiates with creditors to reduce how much you owe on unsecured debts such as credit cards, personal loans, medical bills, private student loans and collections. It offers personalized plans to help you resolve debt, along with support from dedicated debt specialists.

Pros
  • Free consultation with debt coach
  • Free debt relief quote
  • Numerous accreditations
  • Professional and responsive customer support
  • Easy enrollment process
Cons
  • Fees can reduce overall savings
  • Not available in all states

National Debt Relief Reviews

Over 50k reviews since 2016

Filter by Rating

  • (50,782)
  • (5,509)
  • (1,362)
  • (594)
  • (498)

Popular Mentions

    How do I know I can trust these reviews about National Debt Relief?
    • 4,880,395 reviews on ConsumerAffairs are verified.
    • We require contact information to ensure our reviewers are real.
    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Top reviews
    • Top reviews
    • Recent
    • Oldest
    • Most helpful

    A link has directed you to this review. Its location on this page may change next time you visit.

    3 featured reviews
    How do I know I can trust these reviews about National Debt Relief?
    • 4,880,395 reviews on ConsumerAffairs are verified.
    • We require contact information to ensure our reviewers are real.
    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Page 239 Reviews 47235 - 47435
    Verified purchase
    Staff

    Reviewed Sept. 22, 2017

    I felt happy to know that National Debt Relief help me with my credit cards. I knew about it from my daughter's friend. You are very helpful and worker are nicely with customer. If a friend need help, I will recommend National Debt Relief. TK.

    Thanks for your vote!
    Verified purchase
    StaffProcessTransparency

    Reviewed Sept. 22, 2017

    I appreciate Rhonda and Andrew with their patience and knowledge in assisting me with my financial difficulties, they were very helpful and knowledgeable to my needs. I have high hopes that this program will work for me. They explained all options to me, and helped me to understand the process.

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed Sept. 22, 2017

    Nine debts resolved in three years. I am happy to have this done in a timely manner. Customer service was always available and gave timely responses to my questions. I appreciated the easy access to my account including the charts and graphs.

    Thanks for your vote!
    Verified purchase

    Reviewed Sept. 22, 2017

    Keep it up! Amazing service and my accounts are already being resolved. So glad I made this decision. I'm always informed and anytime I send a requests, they are always fulfilled. Thank you for you guys have done to my account thus far! 5 stars!

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Sept. 22, 2017

    I had a good experience with the person that help me to get to setup for this program. Her name is Natosha, she made sure I understand how it works and that she will help at any time if need any question help.

    Thanks for your vote!
    Verified purchase
    Transparency

    Reviewed Sept. 22, 2017

    My experience has been great so far. Theodore and Dionne have explained the procedures well and were very polite to me which means a lot to this old guy. Your concern for my financial condition is off the charts. I look forward to getting my issues resolved NDR.

    Thanks for your vote!
    Verified purchase
    StaffTransparency

    Reviewed Sept. 22, 2017

    Easy transactions so far. All agents are informative and take their time reviewing account. Easy to provide updates, were quick to update file after I faxed over info received from creditors. Only negative is not receiving updates via USPS. They still update online only.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Sept. 22, 2017

    Matthew ** was awesome, very efficient and understanding and very helpful. Now hopefully on my side I can get debt-free. I would recommend National Debt Relief to any of my family and friends. This was very less complicated than I thought and very fast.

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed Sept. 22, 2017

    National Debt has been a blessing. I only wish that I had contacted them sooner. They resolved four of my accounts and saved me a lot of money, as well as stopping the annoying creditor calls. I would definitely recommend this company to a friend.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Sept. 22, 2017

    Everyone I spoke with was very helpful and knew what they were talking about. I had over 13,000.00 dollars in debt and will soon be free from it. I would recommend them to others that are drowning in debt. Great experience and took the stress away.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcessTransparency

    Reviewed Sept. 22, 2017

    I was under a tremendous amount of stress. After calling I felt the burden of my credit card stress roll right off my shoulders... Marvin was helpful & explained the process expertly. I had many questions & he helped answer those individually... If this was the Uber rating system, I would give 5 stars.

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed Sept. 22, 2017

    I just started last night and it will be a long hard process, but I look forward to working with these people, so far they have been understanding and truly seem to want to help. The start up process was semi painless, and very thorough. I hope to have learned my lesson and with the help of this company not find myself back in this condition.

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed Sept. 22, 2017

    The great service I received today simply reveals this company is very professional. The fact they guide you thru the whole initial process is mind settling to know they know their business and know how to help consumer in need of help. Would very well recommend this company.

    Thanks for your vote!
    Verified purchase

    Reviewed Sept. 22, 2017

    Fast action, easy follow-up, accommodating, reliable and very trustworthy. They are prompt with their replies and acknowledgments and truly work with their consumers. I rate them five (5) stars and definitely recommend them. You always get a live person when you call and their website is user friendly.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Sept. 22, 2017

    National Debt Relief has been very understanding to my situation and has helped so much back then and now. I appreciate their hard work to help me out and to make sure I'm not worried about my Debt like most people will. I thank you for the help.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed Sept. 22, 2017

    David and Michael were very clear and understood my concerns very well. They both answered all my questions and forwarded all documents as promised. David returned my call as promised right on time. They were both very professional and waited patiently on me because I was at work during the processing. Thank you guys so much.

    Thanks for your vote!
    Verified purchase
    Customer ServiceTransparency

    Reviewed Sept. 22, 2017

    Michael was great in guiding me with clear information regarding my options. I also was able to stay on the phone and get all my questions answer regarding my contract. I form was easy to read and to sign through my phone.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 22, 2017

    This company is great. They have done everything as promised. I would 100% recommend this company. I don't get any phone from debt collector since the company took over my headaches. Just want to thank them for the good job they have done. They Rock.

    Thanks for your vote!
    Verified purchase
    Process

    Reviewed Sept. 22, 2017

    Was considering leaving the program because I have always had good credit and letting accounts go delinquent was driving me crazy! I was asked to give it a little more time, and I did, but had to put a hold on a couple transfers to get my daily family life time to catch up. And today I received an email with a proposal from a creditor of HALF the debt I owe them. I am so Happy and somewhat relieved. I just hope the rest of the creditors I owe get on board.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 22, 2017

    From start to finish, the customer service I received was excellent. I felt like they really cared about my situation and want to sincerely help me in the best possible way. I would definitely highly recommend National Debt Relief for those who need assistance.

    Thanks for your vote!
    Verified purchase

    Reviewed Sept. 22, 2017

    NDR was prompt and pleasant to deal with. NDR has made me feel confident and at ease thus far. I would defiantly recommend NDR to family and friends. Couldn't be more happier to have chosen NDR to handle my financial burden through a difficult time in my life. Thanks again NDR!

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed Sept. 22, 2017

    The staff was extremely helpful with explaining the process to me. I feel that with their help I will be debt free in a quicker time than I would be if I was handling the matter by myself. I was informed that I will be saving a lot of money by working with National Debt Relief.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcess

    Reviewed Sept. 22, 2017

    Well my experience so far with NDR has been interesting probably because I just don't understand the entire process. To where maybe I didn't read the packet all the way through or I just didn't understand the packet as to why and has to wait four months before they contact any of my creditors or loans or credit cards whatever you want to call him. Because during those four months you were expecting phone calls from those creditors and inside the packet it does say to change your address, change your phone number. That way all incoming calls and stuff like that goes through you guys more so than me which that part makes sense.

    But some of these creditors that I have don't have email addresses to contact them to where you can only call them and when you call them to give them NDR's number they simply do not save it into your records simply because they come back and say, "That's a third party. We are not appreciated with them. We can't call them. We can only call you because you're on the contract." And so for those creditors that only have phone numbers for their contact us when they call me I just mark them down as blocked and ignore him but that doesn't defeat the purpose of them constantly calling me, leaving messages and sending mail, all that stuff to where I guess the part that I'm a little fuzzy on is why do we have to wait for months.

    Why wouldn't it be India are sending out a notice within the first month to all the creditors and just be like a courtesy note that we're helping this client, we're working with this client, client is working with us to settle your debt, that way like I don't know. I don't really want to shift the homework to NDR versus the homework to the clients. I don't know. I guess I just don't understand a hundred percent of it.

    I'm glad that they're helping me and that I'm glad that it's going to get paid off and I'm Overjoyed about that and of the process going through it with my simple-minded brain doesn't quite handle it some of the times. I know this description here is not English and correctly typed. It's because I'm talking into my phone and driving at the same time. Other than that overall company is great. Quality of the company so far has been awesome. They've answered any questions that I've had any time that I've called him for a question and emails and get back to me relatively quickly. The customer service they've all been awesome. Good job.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed Sept. 22, 2017

    I would give 5 stars but I just started! Everything was explained so thoroughly it was hard to not feel comfortable. The only thing that concerns me is the length of time to reach settlements with my creditors. Not paying for so long leaves me uneasy. Customer service is kind and attentive.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 22, 2017

    Kevin ** was my Debt Specialist and handled enrolling me into this program with skill, courtesy, kindness and patience (I have funky phone service and a speech impediment.). The follow-up with the Welcome representative was no different. She was friendly, professional, quick, and supportive. I'd refer to either person as an Excellent Customer Service Employee!!!!

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed Sept. 22, 2017

    Customer service has been extremely helpful in the starting of this process. Hopefully the rest of the procedure will be as easy and pain free. All questions were answered as needed. Any help has been readily available. Very good customer service and interaction.

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed Sept. 22, 2017

    As we have dig our grave in debt, we feel confident that NDR will help us be debt free as they have designed. Chris ** is an excellent CS Rep who listened carefully to our needs, goals and inquires. He answered all our concerns and swiftly got us approved to get started w/this program. As I begin this program, I will definitely recommend this to all my contacts.

    Thanks for your vote!
    Verified purchase
    Transparency

    Reviewed Sept. 22, 2017

    The experience was very well. They explained everything to detail on what I needed to and what will done for me and what steps I need to follow to have debt reduced and plans to go forward with my credit.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Sept. 22, 2017

    I was extremely impressed with how professional the support staff was and how easy it was to work with them. I feel extremely confident now about my financial future and I am looking forward to making this journey with National Debt Relief. I am happy that all of my needs have been met.

    Thanks for your vote!
    Verified purchase

    Reviewed Sept. 22, 2017

    I just recently just started with National Debt Relief and Have been a satisfied customer so far. Great service and a few things on my credit has already been resolved! Would recommend this program to family and friends who need help with getting out of debt!

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed Sept. 22, 2017

    The process has been resolving my debt in an efficient timing. The company is in constant contact with me, when there is an offer to close out an account. Currently, I am satisfied with National Debt Relief. In addition, they always answered my questions and ease my concerns.

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed Sept. 22, 2017

    Great help with my debt. Doing great job. Very friendly experience with the help I've received from all workers that have contacted me for time enrolled in program. Very glad for all the help with my debt. Great job. Don't know what else to say. Thank you so very much.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcessTransparency

    Reviewed Sept. 22, 2017

    New to the program but so far I love it. The staff are amazing and attentive. I was explained everything in great detail and able to ask questions. I love the fact that you can contact them via both email and phone. I received quick responses to all my emails.

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed Sept. 22, 2017

    Awesome so far... Can't wait to update but by far they have helped me out and I look forward to being debt free in a couple of years... Will update in a couple of months. I have read the reviews which were all GOOD. I had great customer service very helpful. Anxious to fix my credit.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 22, 2017

    All the reps were very helpful. I really appreciate all the help I received. I am going through a really rough time right now and knowing that there is a place out there that can help is wonderful. Both customer service reps that I had to deal with were very professional, they helped me to understand everything I didn't understand. Thank you for your assistance.

    Thanks for your vote!
    Verified purchase
    Process

    Reviewed Sept. 22, 2017

    NDR keeps me in the loop real time and they are on top of the situation razor sharp! The process is so efficient and makes me want to put up more into finishing the debt settlement faster! I would definitely recommend this to all who have been struggling with credit cards payment juggling.

    Thanks for your vote!
    Verified purchase
    StaffProcessTransparency

    Reviewed Sept. 22, 2017

    All those we spoke with this company are highly knowledgeable and they were very empathetic with our situation and provided all the needed based on our requirements. The message was very clear and explained all the process very clearly. We were made to understand each phase of this process clearly.

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed Sept. 22, 2017

    I was ready to leave the program and I was fortunate enough to speak with Anthony ** who was incredible. He made me feel better, provided actual possible solutions to my problem, and was just wonderfully helpful. He helped restore my trust in National Debt Relief.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 22, 2017

    I would highly recommend "National Debt Relief" to my friends and family. They are excellent in their communication skills and provided excellent service to their client. I could not have ask for better people to work with during this time. Thank you.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 22, 2017

    I can definitely say after speaking with Matt I felt relief, that there was hope to get me out of my credit card nightmare! The detail information and guidance definitely makes it easier to cope. The great bonus is always having legal advisor on call if you need them and just knowing your right around the corner to being debt free.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcessTransparency

    Reviewed Sept. 22, 2017

    When I spoke with Josh the first time he was so encouraging that this program would work for me, I feel relieved and will sleep well tonight!! My welcome call representative was friendly and explained everything I needed to know!! Thanks so much!

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcess

    Reviewed Sept. 22, 2017

    My husband and I were overwhelmed with credit card debt. We received a correspondence from National Debt Relief. I pondered and prayed about this. Finally, I called. A young man named Wilson ** answered and was very helpful in explaining the program. A young lady was also very helpful in reviewing the information. Thank you.

    Thanks for your vote!
    Verified purchase

    Reviewed Sept. 22, 2017

    I had a problem with the dates my money was being drawn out of my account. I wrote a review regarding the problem and I was contacted by them. They resolved the problem immediately. Now I am happy how everything is working out. Thank you NDR.

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed Sept. 22, 2017

    Very understanding, patient, and helpful... Very thorough in explaining the program. They will help me get out of debt in a little over 3 years... versus 15... and much lower payment. I can now sleep at night. Thank you National Debt Relief. This will eventually help me rebuild my credit score and get back on track. So thankful. They are listed as the no 1 debt relief company.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 22, 2017

    The representatives that I spoke were David and Ester and they were very informative and friendly. They were able to answer any questions I had and went over everything in the contract. They made everything simple and easy and I could not have asked for anything more.

    Thanks for your vote!
    Verified purchase
    Customer ServiceProcessTransparency

    Reviewed Sept. 22, 2017

    I really didn't know what direction to turn, I called for information and Alex was the gentleman that I spoke to, he could not have explained it to me any better and helped me through this initial process. Thank you.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 22, 2017

    Both Adrian and the woman on the welcome call were professional and extremely helpful. They have helped me lift a huge weight off of my shoulders. It's hard to make a call like this and ask for help. They made it easier and reassured me I was doing the right thing for my future.

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed Sept. 22, 2017

    I just signed up for this program. So far, I have been very pleased. Justin has been very easy to work with and easily available to answer all my questions. They have put my mind to ease. I can't wait to be debt free.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Sept. 22, 2017

    I'm happy with their service, I just wish they will communicate better on how things work. But so far really happy with the work they do. So far in 3 month they have resolve 2 of my debts. Very impressed by that.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Sept. 22, 2017

    It was a pleasant experience with your team of experts. They were caring and very professional yet they treated us like family all the way thru the whole experience. I feel very confident that they will make me and my wife debt free.

    Thanks for your vote!
    Verified purchase

    Reviewed Sept. 22, 2017

    National Debt Relief's commercial was saying things that sounded like I qualified for help. Now, I have few creditors that are already paid off and so, that's good news. They're not calling me and hounding me about a payment or that I'm late. National Debt Relief keeps me posted and asks me if I have more money to put down so that payments can go a little bit faster.

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed Sept. 22, 2017

    National Debt Relief came across as the best option and there weren't any secret fees. Their process was easy and the reps are always very helpful, courteous and fast about getting everything done. I'm halfway through and National Debt Relief is helping a lot. They're getting me to where I need to be and it has been everything that I needed it to be.

    Thanks for your vote!
    Verified purchase

    Reviewed Sept. 22, 2017

    I was so behind with my payments that I couldn't pay anymore and National Debt Relief is trying hard as much as they can to help me out. So far, their service has been excellent. It's been helping me not to stress a lot. I had so many bills before but there's just one bill that I have to pay now. The negotiator has been sending letters and has been talking to the creditors about the relief. They have one credit card paid off and the other one is going to be paid off soon. And on the third one, they got a verbal agreement. It's going to be four payments. Overall, I'm very satisfied and I'm happy that I've had NDR.

    Thanks for your vote!
    Verified purchase
    StaffProcessTransparency

    Reviewed Sept. 21, 2017

    Everyone that has helped me so far has been very kind and helpful. I have really appreciated everything. I have gotten a full understanding of how the program works. Krystle was very knowledgeable of how everything would go and explained it amazingly.

    Thanks for your vote!
    Verified purchase
    Customer ServiceProcess

    Reviewed Sept. 21, 2017

    So far great program. I'm having a good experience. Customer service is very good, always ready to help and the waiting time for customer service on phone is low. Website work perfectly and is easy to navigate. So far I have 3 credit cards agreement solve. I strongly recommend it to those that are struggling.

    Thanks for your vote!
    Verified purchase

    Reviewed Sept. 21, 2017

    Everyone I've spoken with thus far has made sure that I understand exactly what enrolling in their program means, how it will impact my credit score and how long it will take to resolve the debt. Every time I had a question they've answered it.

    Thanks for your vote!
    Verified purchase
    Customer ServiceTransparency

    Reviewed Sept. 21, 2017

    Using one simple word to describe them would be amazing just simply amazing, great customer service and overall an amazing experience. Very very very happy I choose them, very please with everything. They explained everything down to the smallest detail.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcess

    Reviewed Sept. 21, 2017

    Everyone I talked to were extremely helpful. I would call with question and actually get a response back. It was a good experience for me and my situation. I would recommend them to anyone I know. Everyone seemed very knowledgeable on everything that the program has to offer.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcessTransparency

    Reviewed Sept. 21, 2017

    I am thankful to Brandon ** who helped me with the enrollment process. He is very helpful and explained the process very well. I am a bit disappointed with the welcome call. The person talked too fast which makes it difficult to understand.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 21, 2017

    It helped me so much. I was so glad that I called and that they could help me. This was such a relief. I was getting so stressed out. I will be sure to tell my friends about your service if they are having debt problems. You were so helpful. I wish that I had known about you sooner.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Sept. 21, 2017

    Your team is very helpful and great at explaining everything. And providing information that best suits you to become debt free. I am very happy to that I chose to look into your company to help me know that I can have a way of overcoming my debt.

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed Sept. 21, 2017

    Andrew and Janelle were professional and very personable. The process was painless! Andrew was patient as I read over the paperwork before signing. I felt very comfortable signing up for your program. I am thrilled to be working with your company.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Sept. 21, 2017

    National Debt Relief has been great from the start. They are helping me see the light to a debt free life. Thank you NDR. Everyone I have worked with has been great! I look forward to continuing down the path of a debt free life with NDR's help! Thank you!

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed Sept. 21, 2017

    I have never dealt with a more professional team of people before. So far the process was quick and I received extremely clear information on how everything is going to work. They were very understanding and personable in helping to resolve my current situation. Looking forward to working with National Debt Relief in the future months. I would recommend to anyone that is feeling "overwhelmed" by their current financial situation. One call and I feel a sense of "RELIEF"... Thanks NDR...

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 21, 2017

    MaryAnn showed so much professionalism and compassion for my issue. Her customer service skills above all others. I really appreciate her taking the time to make me feel comfortable instead of embarrassed. The other lady also was extremely helpful as well with her assistance.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Sept. 21, 2017

    I was helped with kindness, professionalism, and treated with dignity. The associates that spoke with me were informative and so helpful! I definitely recommend this AAA rated company. They covered everything and made it easy to comprehend.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 21, 2017

    I chose 5 stars because I already recommended NDR to a friend. But it was just really hard to understand my welcome call lady. She was very nice. I had a great experience! I will definitely recommend in the future as well. NDR saved my finances.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 21, 2017

    Very very good, very very happy. They are true to their words and I am very pleased. The customer service is very patient with the deaf relay that I use as myself I am deaf. You rock my world and I still got a long way to go but very optimistic. Thank you.

    Thanks for your vote!
    Verified purchase

    Reviewed Sept. 21, 2017

    I've been in this program for just about 3 months and my largest debt has been resolved as well as another smaller debt. Absolutely amazing!! I'd recommend this program to anyone struggling with debt or anyone that wants to be debt free. Thanks again!!

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcess

    Reviewed Sept. 21, 2017

    Just enrolled and it was smooth. Helpful reps and they guide you through process and everything can be done through the phone which was good. Like the legal representation option that comes with it to help you settle debt. Hopefully all will go well.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcessTransparency

    Reviewed Sept. 21, 2017

    Great experience in debt consolidation program. The customer service reps were very knowledgeable. They spoke to me in a clear and concise tone. I was very impressed. The information I received during my phone call was very informative to me. I was greatly concerned that during the call that I would be bombarded with a whole bunch of jargon. That was not the case at all.

    Thanks for your vote!
    Verified purchase

    Reviewed Sept. 21, 2017

    I was over $35,000 in debt. This debt is like a mountain on top of me. Thanks to National Debt Relief for their skills of negotiation with creditors, and the mountain is being removed from me... I can fly now. Awesome feeling!

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 21, 2017

    Good information. Very friendly. Answered questions that I needed answered. Made sure that I understood the information. Advised about my different creditors and what action they may take. Told me I would be covered by an attorney if one was needed. Thanks again.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 21, 2017

    Had an absolute great experience today with the customer service! Very friendly, helpful and informative employees! In a time of need I am very thankful I found National Debt Relief. They showed me I will have to pay significantly less money than I would have normally through the creditors. Thank you!

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Sept. 21, 2017

    I have a financial hardship and I am working with National Debt Relief to resolve. They have been helpful and informative on my options. They are assisting me on a plan that will help me to resolve my credit card debt.

    Thanks for your vote!
    Verified purchase

    Reviewed Sept. 21, 2017

    Helping me to resolve large amounts of debt. Doing very well. Gives me a sense of relief also. I would and have recommended to a few people I know that are struggling with large amounts of debt. I'm not sure what I would do if I didn't have this option. So thank you NDR!!

    Thanks for your vote!
    Verified purchase
    PriceStaffTransparency

    Reviewed Sept. 21, 2017

    Getting out of debt relief I'm currently giving payments but never seem to drop the charges and interest rates need to get out of debt relief. Am currently working on the matter. 1st rep very knowledgeable and did the explanation easier to understand. 2nd did also a great job.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcessTransparency

    Reviewed Sept. 21, 2017

    Debt consolidation - Customer service is absolutely amazing. Everything was explained thoroughly. They are very professional and made the process go very smooth. I am happy as to how much I will be saving a month while on my way to financial freedom.

    Thanks for your vote!
    Verified purchase
    Customer ServiceProcessTransparency

    Reviewed Sept. 21, 2017

    I appreciated my experience with NDR. Some credit relief companies, I have heard, can be rude and condescending to customers. I never felt like I had to explain how my credit mishap occurred or that I was being judged. The focus was "how can we help you?" They understand life happens and events occur even when you are enrolled in the program. I had several medical events take place and they were encouraging and took these things into account as they negotiated with creditors. I am happy with my experience with NDR and would happily recommend them to others.

    Thanks for your vote!
    Verified purchase
    StaffTransparency

    Reviewed Sept. 21, 2017

    When I called into National Debt Relief, I was pleasantly surprised. The representative I worked with, Ampi, was very professional but also very likable. This is a stressful situation and it was nice not to feel like I was being judged for letting my situation get so far out of hand. The process has been very clear, very easy and there were no issues with setting a date further out to get the program going. Overall, I would recommend people NOT need a service like this, but if you have to, this is a great place to go. I have zero complaints and feel like a huge weight has been lifted and I can breathe again.

    Thanks for your vote!
    Verified purchase

    Reviewed Sept. 21, 2017

    I thought it was going to be difficult but when you get to talk to someone and you know they're going to help you it gives you peace of mind. Knowing that I would be able to have more cash in my hands after paying parts of my cards is very important to me and my family.

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed Sept. 21, 2017

    Great Customer service and very quick with the process. I just enroll with the program. I am excited paid off all my debt and become financial independent in the near future. It is hard to going through with the debts that you have and trying to do the right thing by contacting National Debt Relief. Thank you.

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed Sept. 21, 2017

    This company is awesome. I've had 10 accounts that have needed settling and have been in the program 2 years almost exactly. Out of the 10 accounts they have settled 9. I have one more left and then I'll be done. Highly recommended. Everyone I have spoken to has been nothing but helpful.

    Thanks for your vote!
    Verified purchase
    StaffTransparency

    Reviewed Sept. 21, 2017

    Lana was excellent. For me it was easy to talk in Russian. Andrew was good but a little bit hard for me to understand. I never heard about that kind of agency, so they explained me all rules. It was professional. Thanks them for it.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 21, 2017

    They have been fantastic and really helpful in explaining any questions you may have. They reassure you that everything is going to be done the right way. I would recommend anyone to them. Every time when I call them they are professional and kind and don't feel rushed. They truly do care about seeing you get treated fairly and reach your settlements.

    Thanks for your vote!
    Verified purchase
    StaffTransparency

    Reviewed Sept. 21, 2017

    Great service. Everything was easy to understand. You guys are awesome. Dylan ** was amazing. Great service. Helped me with everything that I needed. You guys are doing a good job. This will help me out a lot. Can't explain how thankful I am because of you guys.

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed Sept. 21, 2017

    We've only been signed up for 2 months and I have received 3 settlements. So impressed with NDR's customer service. My first contact Carly was phenomenal. Can't wait to see continued results decreasing our debt. Thanks to your services! Anyone struggling with overbearing debt should consider this program.

    Thanks for your vote!
    Verified purchase
    Process

    Reviewed Sept. 21, 2017

    I was so overwhelmed with Credit Card and other debt, I really did not know what to do. National Debt Relief was amazing! I was approved for the program the same day. Geri is amazing and I am so thankful.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 21, 2017

    National Debt Relief is exceptional. They have helped me resolve all of my debts, their customer service reps are very helpful and I would recommend this company to any of my friends. Keep up the good work guys, working with your company has been such a pleasure.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcessTransparency

    Reviewed Sept. 21, 2017

    I've got no complaints, everyone I've spoken to has been nice and professional. I am excited to get out of debt as soon as possible. They went through the program with me and explained everything very well. The way they contact me through email and by phone is very easy and manageable.

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed Sept. 21, 2017

    I've been pleased at the speed my debts have been settled. I have finally quit receiving calls and threats from the lenders. I have recommended National Debt Relief to several people. I hope that when this is resolved that I never get into this type of problem. Keep up the good work.

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed Sept. 21, 2017

    NDR is just the simplest and easiest way to get out of debt without filing for bankruptcy. Never even thought this could be possible. This is by far the best financial decision I have ever made. Now I can sleep well at night and not worry about bill collectors and their harassing phone calls to me, my family or employer.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed Sept. 21, 2017

    The experience was pretty good overall. The customer service representatives were both nice and knowledgeable. They explained everything thoroughly and John was very patient with us (We were very distracted by our children running rampant so we had to ask him to repeat himself multiple times.).

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed Sept. 21, 2017

    Exceptional customer service, answered all my questions. I am looking forward to seeing what this program is going to do for me in the end with my credit. I would highly recommend this to a friend or colleague. Thank You again for being sufficient.

    Thanks for your vote!
    Verified purchase
    John increased rating by 1 star.
    Customer ServiceStaffProcessTransparency
    After a positive interaction with National Debt Relief, John increased their star rating.

    Reviewed Sept. 21, 2017

    Updated on 04/25/2019: My ex-wife had run up many credit card debts so I reached out to National Debt Relief. I liked the honesty and sincerity of the person I spoke with. He described to me the simplicity of the process in an easy-to-understand way. The negotiator satisfactorily answered the questions that I asked and the agreement was easy. However, I was surprised that I received a 1099 on all the debts that was written off. Still, I am pleased with the program that I have. They took some load off me and I'm 50% through my debt now.

    Original review: Ms. Natasha ** was very helpful as we walked through the process. All of my questions and concerns were addressed effectively. Many of my concerns focused on contact with my creditors were easily described to my satisfaction. The Welcome call was also very helpful.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Sept. 21, 2017

    I am so grateful for National Relief for the great service, and how they have helped me with my debt. I would definitely tell my friends about them, and what a wonderful staff they have, and how they never put me down for my debt problems. Thank you!!!

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed Sept. 21, 2017

    Diana and Monica both did a great job. Information was easy to understand and process. Flow was good and professional. They covered possible obstacles and how system works. I was walked thru the program, it was double checked for accuracy. They both made me comfortable with my decision to use Debt Relief.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 21, 2017

    Myles did a great job getting me started and answered all my questions and was patient with me. The welcome call was also great lady. Feel very confident they will help me get out of debt and finally have peace of mind.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Sept. 21, 2017

    Both Mitchell and the second person that we spoke to did an amazing job explaining every aspect of the contract and all the steps that go with it. They answered every question we had and would definitely recommend this to a friend.

    Thanks for your vote!
    Verified purchase
    StaffTransparency

    Reviewed Sept. 21, 2017

    The agent I worked with was awesome. Everything was explained very well. Everything went very well and all of my questions were answered completely. I would recommend this company to anyone that needs help with their debt. I want to thank everyone within this company for working to help those with debt issues.

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed Sept. 21, 2017

    National Debt Relief is a life saver. From the first call, to every subsequent call We have been treated with the utmost respect and dignity. Every day more stress is gone from our lives, and National Debt Relief is the reason. They have followed every step that they laid out for us to succeed. First Class all the way. Wife and I highly recommend them to anyone who lives with financial stress. Thank you for all you have done to allow us to take our lives back.

    Thanks for your vote!
    Verified purchase
    Customer ServiceTransparency

    Reviewed Sept. 21, 2017

    Customer service has been helpful and being flexible on deposits has been a blessing. They explain everything. Wish they could explain to creditors that I'm financially ruined and have no extra money. OnIy don't like to have to speak with attorneys who are involved with debt collection.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 21, 2017

    Steven did a great job with everything and described to me everything I needed to know. HE was able to go over every thing clearly and very helpful. I have already shared with a friend with that he should also call. I will continue to recommend this to friends in need of help.

    Thanks for your vote!
    Verified purchase
    Price

    Reviewed Sept. 21, 2017

    National Debt Relief has helped me greatly. I was having some major financial problems & with their help, I've been able to reduced or eliminate some of the debt that was stressing me out. Everything that they said they could do in order to relieve me of the high interest credit cards that I had, they did it!! Thank you very much NDR.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 21, 2017

    I had been receiving debt consolidation letters in the mail. So I decided to research the ratings. That is where I found National Debt Relief with an A+ rating from the BBB. So I called and spoke with Brian **. He was very professional, helpful and answered all my questions and concerns. He called me back and said I was accepted and then I was transferred to the welcome center and the gentleman that I spoke to was also very professional and helpful as well (I don't remember his name). He explained a few more things and I am now all set to go. Both gentlemen made me feel at ease with my decision. Thank you both!

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 21, 2017

    The Customer Service Agent supplied me with all info moving forward on my Debt Resolution. She was very polite and knowledgeable too. Hopefully all my debt will be resolved within the next two years with the professional help I am receiving from National Debt Consolidation.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcess

    Reviewed Sept. 21, 2017

    Advisor she is very professional, courteous and very respectful. The welcome call was just as calm and professional. Advisor took time to review and ask about every account and recommendations were given to further my research on credit reports. The review of all accounts was accurate and helpful to understand the program in detail. Will definitely recommend this service to family and friends.

    Thanks for your vote!
    Verified purchase
    Process

    Reviewed Sept. 21, 2017

    Yes I will recommend a friend to this program. As of now it is working. They send me an e-mail with creditors they negotiated with. So happy that I am getting debt free. Thank you for all you all helping.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Sept. 21, 2017

    My dealings with this company have been excellent. They are working hard to help me resolve my debts. In just two days they have renegotiated two of my debts! I am pleased with all they are doing to help me.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Sept. 21, 2017

    Just signed up today. Hoping this gives some light at the end of a very stressful financial road. My rep was super amazing and very knowledgeable. I hope I can see the debt go down without feeling like there is no way out. Thanks for your service!!!

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed Sept. 21, 2017

    Every time they call me they help me out and most of the time provide me with wonderful news! If I need anything, they find ways to assist. The staff call me and explain exactly what my settlement offer is and speak to me about any options I may have. Definitely recommend them!

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Sept. 21, 2017

    We were so relieved to get some help from National Debt Relief in paying off all of our credit card debt. It was an answered prayer. Just when we thought there was no coming back, they were able to help us.

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed Sept. 21, 2017

    Making the decision to go through National Debt, I certainly had no clue just what to expect and every detail I needed to know in order for this process to be super simple and very successful. Going into this, I had lots of questions that were answered before I could even ask them. They were very thorough with direction and patient when I didn't understand. Great service, great people.

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed Sept. 21, 2017

    Overall happy with the service and service so far. Justin is very knowledgeable and was actively involved during the whole process. I spoke to this gentleman man I believe his name was Paul or Mark. He was very nice and well spoken. No issues so far and I'm looking forward to a debt free relief.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 21, 2017

    Experience was very positive as I made this difficult decision to repair my debt. Agents were very thorough and were able to answer all questions with patience. Having to use this method of debt relief can be unsettling, however, the employees at National Debt Relief eased a lot of fears.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Sept. 21, 2017

    Jose ** was patient and kind from the start of the qualification screening up until the day we signed on with National Debt Relief. I was very impressed with the professionalism and understanding Jose demonstrated in our conversations.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcess

    Reviewed Sept. 21, 2017

    Jay was extremely helpful in helping with my issues and the welcome call was very helpful. They both did a good job in explaining the whole process and how it all works and if I have any other issue to contact them and they will help me thru any situation I have.

    Thanks for your vote!
    Verified purchase

    Reviewed Sept. 21, 2017

    National Debt Relief is helping me overcome my financial issues I am having after a unexpected injury and surgery that has kept me from working for several months. The credit card companies did not want to work with me during my time of financial issues, so I had no other choice then to look for relief with National Debt Relief. So glad I found this place.

    Thanks for your vote!
    Verified purchase
    StaffTransparency

    Reviewed Sept. 21, 2017

    James ** was very helpful and professional. He explained your services and answered all my questions clearly. Which I appreciated. On my welcoming call, I believe the agent's name was Shari **. She too was professional and thorough with my enrollment.

    Thanks for your vote!
    Verified purchase
    StaffProcessTransparency

    Reviewed Sept. 21, 2017

    Representative explain every step. Made me feel very confident of the program overall. At first I was nervous of joining the program but Matthew really explain each step. The whole process was simple to follow easy steps. Thanks again Matthew for your help.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 21, 2017

    I'm glad that my credit card debt are getting settled quicker than I expected. And they provide good customer service!! I'm so happy that I chose them from the other debt settlement company! I would definitely recommend them to my family and friends!

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed Sept. 21, 2017

    All representatives I spoke to were very knowledgeable in describing the program and answering all questions. I only recommend they speak a little slower when reviewing all the terms and conditions during the Welcome Call. It is a lot of information to take in.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Sept. 21, 2017

    While talking to Joseph he was very informative, made me feel confident and he was very patient with me. So far I'm feeling very confident that I made the right decision and I'm looking forward to working with your staff. Thank you all very much.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Sept. 21, 2017

    NDR does a great job managing my debt settlements. I don't have the time to do it myself, plus NDR knows the nuances of getting it settled properly. They contact me on a regular basis to inform me on what's going on, such as settlement offers and/or updates to my payment schedule. They are much appreciated.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 21, 2017

    It’s been great working with National Debt Relief. Anytime something happens, I'll get an email and then five seconds after, they’ll call in and say "Hey, we sent you an email that this is what's actually going on.” They've been reliable, helpful, incredibly informative and understanding of any situation. We benefited from them by getting everything in line and by December, I will be debt-free. I would recommend them to anyone that has a large amount of debt. And for whatever reason, whatever life circumstances got them into that position, that they should get in touch and they should try and reach out to NDR because they've helped me a great deal.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed Sept. 21, 2017

    My husband worked in the oil fields and when the oil field crashed in 2015, we accumulated a lot of debt. He was laid off so we needed to do something to help get us out of that situation. We started researching debt relief options and consolidation. A family member of ours was going through a similar situation with debt issues, and they referred us to National Debt Relief. The initial agent we spoke with was very helpful and kind. He explained everything to us and took all our information. Every time we talked with someone there, I’ve been happy with the call and they always email me back for any service questions. Once we could start payment arrangements, signing up was done within the day and it was very simple.

    Getting our credit back to a good standing is very important to us so National Debt Relief has affected our lives in a positive way. We have settled quite a few accounts before the estimated time and with all the research out there, I'm happy that we found something we trust and who is working hard to do what they promised. National Debt Relief is a financial lifesaver. I’m very happy with them and I’d refer them to anybody.

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed Sept. 20, 2017

    All parties involved were very knowledgeable. I was very impressed by the thoroughness and the openness of the whole experience. The speed at which the entire process was completed was also impressive. I would absolutely recommend this service to my friends and family.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Sept. 20, 2017

    Everyone that I have spoken with has been very professional and helpful. My initial contact with Mr. ** was the best and he was so helpful. I would definitely recommend National Debt Relief to anyone that is looking to get out of debt in two to 4 years.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed Sept. 20, 2017

    I had a little bit of financial hardship, family issues and got a little behind time. I did some research online, looking at different options and liked what National Debt Relief got on there. I reached out to them for some information. Very few wanted to provide me the information without giving them some kind of payment but NDR was very forthcoming with it and willing to work with me. They were willing to forecast me a plan of action for it. They were very good, and it wasn't just about if I signed up, they get a commission or go straight to their metrics. I understand how everything has got their own rules and regulations but they didn't come across that way. Everything felt very personable, charismatic and pleasant.

    They gave me the confidence of getting the information, review it then get back to them. If I had a concern, they were very sympathetic to my needs. I had recently gotten an apartment and have taken out a couple of small personal loans because my grandmother had some medical concerns and unfortunately, those got compounded. So, I want to break my lease at the apartment and move home with my mother and my grandmother, try to help them out and I got myself in a pool of my debt until they got stabilized. I was trying to get my belt going so they understood that I didn't have to pull out of thin air to throw it to the problem to make it go away. And they're very good at planning out. It was very transparent on what they can and can't help with.

    When it was time to give me a contract, I'd ask them and I would call someone after they have faxed it or email it to me and read it over. But the only concern I had was my monthly payments on one of the statements would be the part of their fee and it would be taken out of it so I want to make sure that once I've resolved my debt, I don't owe them an extra $4000 at the end of it, and they said that's absolutely not. They went down two paragraphs, turn a page and look in further what they claim, and all of it was taken out at the same time as it goes through. Once we're said and done, we're done-done.

    I don't call them very often but occasionally I get a phone call or an email. They would email me or let me go online to customer profile if I was willing to accept the terms of a resolution for an entered account. They won't harass me. Even if some were on call centers or wherever their regions may be of different language barriers, or if they're in or out of the country, they were very clear and easy to understand. I have even referred some other people that I know who were having issues to at least reach out to NDR and see what they can do for them.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Sept. 20, 2017

    Eddie ** at NDR and the other welcome department were all very professional, upright and courteous. They talked it all through very completely and we signed the documents and off we go to become credit card debt free. If in the future something changes, I will modify this review.

    Thanks for your vote!
    Verified purchase

    Reviewed Sept. 20, 2017

    At this time my experience with all parties from National Debt Relief has been positive. They answered all of my questions and made this transition easier than I would have expected. I hope this experience stays through the entire program. I will do another survey once the process has been involved. Thank you.

    Thanks for your vote!
    Verified purchase
    ProcessTransparency

    Reviewed Sept. 20, 2017

    I was skeptical that National Debt Relief would be able to help me. They explained every detail and answered any questions I had. I am confident that this program will help relieve some of my worries now and in the next future.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcessTransparency

    Reviewed Sept. 20, 2017

    After relocating to another state alone to keep a job with the company I've worked with for 30 years. My income was significantly lower. Every month it was becoming harder to maintain my bills. So I decided to get some help. I'm just starting the process, but so far I am satisfied. They have explained everything in detail and never hesitated to answer all my questions when I asked. I never felt rushed to make a decision. I called a few months ago, but I was unsure and tried to handle my situation alone. I was surprised when I called back that I was routed to the original representative whom I spoke to before. It made me feel better knowing I will have a single contact. I would recommend this company to anyone that feels that they need some assistance.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Sept. 20, 2017

    The gentlemen involved were very professional and well spoken. It was a great relief to get these matters under control. Thank you to your whole team that has assisted us. We look forward to the future of being debt free.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Sept. 20, 2017

    I found National Debt Relief to be very honest and truthful with any questions or concerns I had. They seem very genuine in helping my wife and I in not only relieving our credit card debt, but also in helping us become better managers of our money. My representative Andrew was very friendly and knowledgeable in this field, and quickly removed any anxiety or second guessing I may of had.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 20, 2017

    National Debt Relief did such an amazing job with helping me pay off my debt. They made the experience easy and stress free. I am so grateful for the helpful staff, kept me updated and knew how to answer all my questions. Thank you!

    Thanks for your vote!
    Verified purchase

    Reviewed Sept. 20, 2017

    Thanks to National Debt Relief I can enjoy my life again. I have had zero problems or issues with National Debt Relief. I’ve been with them for about 8 months and already 2 of my accounts have been settled and another account will be settled in just a couple of months. I’m almost debt free and it’s thanks to National Debt Relief. I would definitely recommend National Debt Relief to anyone looking to get their life back on track. Thank you so much!

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcess

    Reviewed Sept. 20, 2017

    Employees were informative and friendly. Responded to all my questions. Process was handled quickly by them. Made me feel welcome and comfortable to this process. I would recommend to a friend about this service. Look forward to completing my program and being debt free, hopefully everything goes smoothly for all parties.

    Thanks for your vote!
    Verified purchase
    StaffProcessTransparency

    Reviewed Sept. 20, 2017

    Everyone was very helpful with making sure I was aware of the process. They explained what I needed to do and what to expect from the company. Thank you for helping me get a second chance with my financial future.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcess

    Reviewed Sept. 20, 2017

    I have had a great experience thus far with National Debt Relief. Everyone that I have come into contact with via the telephone has been pleasant and professional. I look forward to working with and continuing with the program to help me achieve the debt relief that I am looking for.

    Thanks for your vote!
    Verified purchase
    StaffTransparency

    Reviewed Sept. 20, 2017

    I loved Joel's professionalism and soft sell. He is very knowledgeable and he explained things perfectly. I like that your company is listed AAA BB rating and the process went fast. I guess now I wait to see if it works. I feel less anxiety about my debts now. So happy I contacted you.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 20, 2017

    Excellent and thoughtful service. Marvo was outstanding and made me comfortable. He has a good sense of humor. My call specialist very knowledgeable. I called the service line and the person was very helpful. A big relief from enrolling in this.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Sept. 20, 2017

    So far so good. Every question or concern has been answered. And enrollment into the programs has been easy and quick. I hope this is a sign of positive things to come. Elliot was easily one of the nicest and most positive people that I ever worked with.

    Thanks for your vote!
    Verified purchase
    StaffTransparency

    Reviewed Sept. 20, 2017

    Everyone I spoke with was very helpful and explained things fully... They made me feel I had hope in becoming debt-free. They were friendly and kind which is a plus in this world today. I would definitely recommend National Debt Relief to anyone needing the help.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Sept. 20, 2017

    My experience with This company has been phenomenal from day ☝️. I love it!! Everyone I have spoken to is cordial, informative, knowledgeable and pleasant. I would definitely recommend this to all my friends! I am happy to say that shortly I will be debt-free!!!

    Thanks for your vote!
    Verified purchase
    Customer ServiceProcess

    Reviewed Sept. 20, 2017

    I am very excited that National Debt Relief is going to help me with all my financial problems. I ready for a fresh start and ready to finally be debt-free. I recommend this program to anyone facing financial hardship. Very helpful customer service.

    Thanks for your vote!
    Verified purchase
    StaffTransparency

    Reviewed Sept. 20, 2017

    I was impressed with Joseph in the way he explained everything to me. Hope everything goes as good. Spoke with Kente on the welcome call. She was very nice and helped me fill out all the the necessities that I needed. Told me how to update on my creditors. Thanks for the help. I'm hoping everything goes well from here. THANK YOU.

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed Sept. 20, 2017

    I have got feedback every time I sent a fax from the creditor, saying they reviewed it and one email from a creditor with phone number to call them with important information?? Also one creditor has responded and have three payment to make Sept, Oct, and Nov. The offer was good.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcessTransparency

    Reviewed Sept. 20, 2017

    Pam ** was extremely helpful during the entire process. She answered all of my questions and we moved through each item to my satisfaction. During my welcome call, Evelyn ** was clear in all of her statements. She frequently requested my approval for completion of the program. This process is a pre-emptive move because I anticipate problems in the near future due to significant financial changes. Although all of my accts are now current, I wanted to avoid the horror that would ensue soon. Both representatives were excellent in the completion of their work!

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed Sept. 20, 2017

    In my conversation with NDR's specialist/customer care representative, she was extremely helpful, clear, concise, and friendly. She ensured that I had a complete understanding of the nature of the call prior to conclusion. Overall, a very good customer experience. I look forward to dealing with NDR's representatives in the future, and I'm sure that they will do an exceptional job at that time.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Sept. 20, 2017

    I'm so relieved that I have honest help. If I know of anyone that's looking for Honest & professional help, You will be #1. Again thank you all so much. It's lifted a great burden off of me mentally, physically & financially.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 20, 2017

    It was hard for me to take the first step to asking National Debt Relief for help. After my emails with Anthony, I started to feel a bit better. Everyone on this team had made their effort to help me be Debt-free. Once you are drowning in debt, you go under. I am going up. Thank you to this team for making me believe I will not be in debt forever, and there is a future. I will regain my credit back, but never tell on credit cards, it's too much temptation. The people I am working with care, I know it. Thank you again from the bottom of my heart.

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed Sept. 20, 2017

    I just got my first settlement. Thanks to National Debt Relief! I am very pleased with the customer service provided by them! I'm finally on the right track to being debt-free. National Debt Relief takes care of everything for me. A lot of the harassing phone calls have stopped! I would recommend them to anyone!

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcess

    Reviewed Sept. 20, 2017

    So far, so good. Just enrolled. The three representatives I had contact with were extremely helpful, knowledgeable, professional and courteous. It was a lengthy process, but thanks to them quite painless. Very fast response time. No questions or comments were treated disrespectfully. Step by step guidance. No rush. A good start.

    Thanks for your vote!
    Verified purchase
    StaffTransparency

    Reviewed Sept. 20, 2017

    The representatives were very understanding and extremely helpful. Everything was explained in great detail, I was confident that I made the right decision in choosing National Debt Relief for my specific needs. I confident that anyone that seeking debt resolution will be happy with the services provided by National Debt Relief and their dedicated attorneys.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcess

    Reviewed Sept. 20, 2017

    Ty was great, she answered my emails even when she was out of the office, did a great job answering my questions, and was very patient while dealing with me. She made this process a lot easier than I thought it would be. She was very courteous and answered all my questions in a timely manner.

    Thanks for your vote!
    Verified purchase

    Reviewed Sept. 20, 2017

    I am very excited to start to paying off a very large debt with the help of National Debt Relief. They have been very helpful in making me understand everything, little fast in talking but I think that I am a little nervous at the same time. Praying the outcome is a good one.

    Thanks for your vote!
    Verified purchase

    Reviewed Sept. 20, 2017

    When dealing with NDR for the first time it was and still a great experience. Thank you for all the pressure you have taken off of me. I would and will tell anyone that I know or come in contact will.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Sept. 20, 2017

    When I signed up I felt horrible that we was at this state. I have always tried my best and felt like I had done well with our finances then our income was dropped at 50% and it was getting harder and harder. Mesha was Great and made me feel like everything would work out and that we really could become debt free! I would recommend your company to everyone. They made me feel better about myself and never once made me feel that I was a horrible person for getting where we are. Thank you for the relief of being accepted and finally knowing there is an end of debt in my future. I will never get to this stage again after I'm debt free!

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed Sept. 20, 2017

    My experience with Menes ** was excellent, he was very detailed in explaining the program. He outlined a program that will help me get debt free in 45 months, I feel like a have an out, I felt as if I am drowning prior to signing up for National Debt Relief.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed Sept. 20, 2017

    I contacted your service and had an immediate email reply from Erik. We set up a time to talk and he was very understanding and supportive. When I was finished and approved I spoke with Harry who went over everything and explained how everything works. He was fast but informative. Both of these men helped me when I thought I would never see the light again from the debt. They both were caring, fast, informative and proficient. I could not have asked for a better experience. Thank you.

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed Sept. 20, 2017

    The service agent Andrew was Very knowledgeable and answered every question I had. Makes it very easy to complete the process. I would definitely recommended this service to my friends who need it. I felt very comfortable and at ease. It was like a weight lifted off me when I signed up!

    Thanks for your vote!
    Verified purchase
    StaffTransparency

    Reviewed Sept. 20, 2017

    Service received has been great. Continuous updates on accounts and great service from all representatives. Negotiations have been extremely beneficial with assisting with the reduction of my overall debt. I am truly grateful for the assistance that I have received.

    Thanks for your vote!
    Verified purchase
    StaffProcessTransparency

    Reviewed Sept. 20, 2017

    Very cordial and helpful staff. Explained everything clearly during entire process. Counselor was always available to address questions and concerns. Process was simple and efficient utilizing online document signature. I would definitely recommend National Debt Relief to anyone in need!

    Thanks for your vote!
    Verified purchase
    Process

    Reviewed Sept. 20, 2017

    I have been with the program a few months and find that it is slow with them settling the debt amounts with creditors. I have some larger debts and some that are smaller. Why not settle the small ones first and get them out of the way. Meanwhile my credit score continues to sink. In 9 months I have settled exactly 1 account. At this rate it will take years. They say you should make additional deposits if able...well I am not and from what I see you are barely working with what I send. I have two small accounts I would like to see settled. Can we pick up the pace?

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 20, 2017

    From the start, everyone was helpful and knowledgeable. I highly recommend! Anytime I had a question or concern they were there with a very quick response. They took time to listen and care as to what was going on. I look forward to working with National Debt Relief.

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed Sept. 20, 2017

    FANTASTIC & FRIENDLY HELPFUL SERVICE!!! TEN STAR ASSISTANCE -- Could not have been more pleased with the service and the professionalism. Thank you for the ease in which you made it easy in the process. You made a difficult situation very much more manageable, thanks!

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed Sept. 20, 2017

    The debt specialist was more than helpful and made the process easy to understand. High technology form helped to complete the application and needed documentation in a matter of minutes. I would strongly recommend National Debt Relief to anyone that want to get debt free.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcess

    Reviewed Sept. 20, 2017

    I had a positive experience with National Debt Relief. I was treated in high regard when speaking with representatives and my email messages were answered in a reasonable time. NDR was able to negotiate settlements for me that exceeded my expectations. Yes, I would recommend this program to others.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed Sept. 20, 2017

    Angel was extremely helpful and patient. He made everything easier for me as it was a difficult decision to make. He explained everything in detail and was well paced so that I understood it all. He took the time to answer all my questions to my satisfaction.

    Thanks for your vote!
    Verified purchase
    Transparency

    Reviewed Sept. 20, 2017

    Well debt consolidation sounds very promising. I hope everything goes as promise. It's just the beginning. I just started today and Josh was very clear. I really appreciate making everything going so smooth at signing. I'm very excited to what I signed up for. Can't wait to be debt free.

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed Sept. 20, 2017

    It was a very informative, and helpful process! Both people that I talked to seemed like they really wanted to help me fix my problem and become debt free. I really appreciate everything the two gentleman did to help me and my husband! I feel much better about the situation!

    Thanks for your vote!
    Verified purchase
    StaffTransparency

    Reviewed Sept. 20, 2017

    I had a very good working relationship with both Sharde ** and Andrew. They were very friendly and knowledgeable about NDR. They answered all questions and explained things so I could understand. You have two very good employees in these two. Thank you.

    Thanks for your vote!
    Verified purchase
    Customer ServiceProcessTransparency

    Reviewed Sept. 20, 2017

    The process from start to finish was relatively easy. Matt was readily available at all times and helped answer a lot of questions I had and made me feel comfortable speaking about any of my concerns. I can only hope this turns out to be a great help to my current situation. I feel as though everything was explained to me without any hidden agendas. Thank you so much for helping me take the first step in fixing my life.

    Thanks for your vote!
    Verified purchase
    StaffProcessTransparency

    Reviewed Sept. 20, 2017

    My experience with this program was very professional. The representative was experienced and easy to understand in explaining it to me. He explained in detail just how the program works and what I needed to move forward in working on my debt.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Sept. 20, 2017

    The experience was useful, professional and helpful. There was plenty of information and documentation on a potentially difficult process. I do feel like I can contact National Debt Relief at any time to get assistance. It will really be great to be on the other side of debt.

    Thanks for your vote!
    Verified purchase
    StaffTransparency

    Reviewed Sept. 20, 2017

    Thorough, competent and patient. Carried us through the application expeditiously. The situation was reviewed and all possible cautionary measures were explained. Staff was available at virtually all times and their interaction occurred in a timely fashion in order to accomplish the mission.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed Sept. 20, 2017

    After losing many sleepless nights over my debt, I was put at ease by your very helpful staff. During my initial call, all of my unsecured debt was listed and I was given a monthly payment that I can live with. The welcome call was just as easy. Your staff person walked me through setting up my online account and made sure I understood how the program works. He also made sure I knew where to call if I have any questions in the future. Thank you for helping me get back on a firm financial footing.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed Sept. 20, 2017

    When I called NDR I was so stressed out. I just found out my Husband is very sick and we have to go to Cleveland Clinic. I spoke with Carlos. He was so helpful and very patient with me. I feel like a ton of bricks have been lifted off of my shoulders. My bills just got so out of hand, Carlos explained all the pages of the agreement to me. He explained a couple of times for me exactly how this would all work for me, I really didn't quite understand it the first time. So I am hoping in about three years I will be debt free and on my way to decent credit, it seems like a long time, but it sure is better than twenty years. Thank you for your understanding and not making me feel like I was committing a crime.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed Sept. 20, 2017

    Excellent customer service. Very courteous and pleasant. Very informational. Both of the customer service agents did an excellent job in their job title. They communicated the information very well to where the client understands. I would recommend a friend or friends to this establishment anytime.

    Thanks for your vote!
    Verified purchase

    Reviewed Sept. 20, 2017

    National Debt Relief told me how the program would work and how much money I would save, how the payments would come out of my account, and how many years it would take to clear everything up on my cards. It made my life less stressful because I no longer have five credit cards.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Sept. 20, 2017

    I was stupid enough to trust two of my friends and allowed them to access $75,000 in my credit. So, I’m paying a debt that’s not even mine. That's my own fault for being gullible so I decided to seek relief help. National Debt Relief has been awesome. My credit went from 812 to zero. So, I'm freaked out about it, but they've been really cool, very patient and really kind. They always follow-up as soon as they have completed a transaction or if something needs to be updated. They've always been really nice. It's been a relief working with them.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Sept. 19, 2017

    I just signed up a few days ago, but all of my interactions, particularly with Analissa ** and Vanessa **, have been excellent. They were both caring, concerned, and helpful through every step. Everything has been very straightforward and relatively easy to complete.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Sept. 19, 2017

    Emily was very personable and knowledgeable, even redirecting my question when she didn't know a very specific question of mine regarding taxes. Would recommend keeping her on staff as long as you can, and have found my experience with this business far less stressful/communicative compared to every other network I've tried to work with.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Sept. 19, 2017

    I was scammed with $18,000 credit card debt and already had $10,000 debt. Thanks to Shea ** and Johnny for their help in getting me on my way to getting out of debt! I don't know what I would have done without their help. They were wonderful!

    Thanks for your vote!
    Verified purchase

    Reviewed Sept. 19, 2017

    Helped me get out of debt. No more debt collectors chasing me down and embarrassing me at work. With an ill husband and medical bills mounting it was a great relief. This has been a blessing for my family. I'm almost debt free with their help. Thank you.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcessTransparency

    Reviewed Sept. 19, 2017

    I was pleasantly surprised how quickly I was able to be enrolled in the program. The debt specialist I worked with was friendly and understanding. I am very glad I chose National Debt Relief. Everything was thoroughly explained and was willing to answer all of my questions.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcessTransparency

    Reviewed Sept. 19, 2017

    I wanted for a long time to approach a debt relief organization in order to reduce my debt. Frankly I was afraid to begin the process hearing bad experiences for some people. Finally came the time that I could not handle the financial burden myself. I began searching different companies and talking to their representatives. Search on the web for negative reviews for the companies. This process took about week.

    When contacted NDR I was pleasantly surprised for quick and prompt response from Mr. Thomas **. He immediately put me at ease sensing my fears about the process. I had a long talk with him. He explained positives and certain risks involved in this process. That night I had a very good sleep. After talking with my wife, we decided to go with NDR. I can say only good things about NDR. My sincere thanks to Thomas, Janel and entire NDR team. Thanks again.

    Thanks for your vote!
    Verified purchase
    StaffTransparency

    Reviewed Sept. 19, 2017

    Star ** is so patient and helpful. She explained things to where I can understand and answered all my questions. She listened to what I was explaining to her. I would recommend her to my family and friends if they ever needed debt relief.

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed Sept. 19, 2017

    I thought the entire process was great! Krystle was very patient with me and answered all my questions. I feel as though I'm in good hands. And while it's a bit scary moving forward with this process, I do feel as though all my questions and concerns were answered in a professional and knowledgeable manner. Thank you!

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcess

    Reviewed Sept. 19, 2017

    Very informative, respectful, and courteous. The process enjoyed. I will advocate for your work will those I will come in contact with. Thanks, Joshua for your persistence in getting result, with his knowledge of resources. Christopher, with a special touch via Joshua. And then, that final touch of the conversation was from a very wonderful lady (can't recall her name) oops! Gave an outstanding review. Many will come back, because you care!

    Thanks for your vote!
    Verified purchase
    Process

    Reviewed Sept. 19, 2017

    I have been a member for 6 months now and have complete confidence in their ability to resolve my debts. Though it's still early, they have kept me informed of every move and options available to me throughout the process thus far. I trust that at the end of my commitment, the end result will be well worth my time and financial investment.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Sept. 19, 2017

    I am very pleased with the handling of my enrollment. Staff was courteous and very helpful. All questions were answered. Staff was very patient with me. They made sure I understood what the agreement meant. Gave me instructions as what to do if I had questions.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Sept. 19, 2017

    I wish I found NDR sooner. They made me feel that they really have my back. Especially at this most challenging time in my life. It's nice to have someone (or a lot of people!) look out for me. Very professional, very friendly and I absolutely recommend them to anyone who's going through some or a lot of financial challenges. I'm so happy that I made the first step to financial freedom with them!!

    Thanks for your vote!
    Verified purchase
    StaffProcessTransparency

    Reviewed Sept. 19, 2017

    Very thorough, patient and willing to assist others who may not be sophisticated in finance matters. Paul helped me understand the legal and financial aspects, as well as explained in detail every facet of the program, until I understood the subject he was discussing.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed Sept. 19, 2017

    My experience with NDR was excellent. The representatives were friendly, very informative and polite. They answered all my questions and were very patient when I ask them to explain or repeat. Follow-up call were as informative and courteous. I would definitely recommend NDR to others.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Sept. 19, 2017

    Wow! I can't believe the difference in what I had owed to now what the company has settled for. I am so happy I have National Debt Relief working for me. This is something anyone who is struggling to make ends meet should look into. I felt ashamed that I could not handle this on my own but the representatives with National Debt Relief do not let you feel ashamed.

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed Sept. 19, 2017

    Brad ** has been stellar in guiding me through this complicated process. I feel so reassured by his knowledge, thoroughness and accessibility. I got really lucky falling into his care and handling. He was prompt in getting back to me and always made sure that I understood the information he was providing.

    Thanks for your vote!
    Verified purchase
    StaffTransparency

    Reviewed Sept. 19, 2017

    Speaking with Andrew was a pleasure. He explained all information in detail, He was very patient with me and allow me to interrupt and ask questions during his greeting. He made sure I understood. I am looking forward in receiving my RELIEF from DEBT.

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed Sept. 19, 2017

    I found National Debt Relief, after receiving mail from a competitor was impressed by their credentials. The staff I talked to were friendly, professional, and helpful. I feel as if I can trust them and appreciate they are honest about how good or bad the outcome of this process can be. I feel as if this is an agency that really prepares people for what is going to happen and have a variety of methods to offer support. Some that I would not have even thought about needing. I am so thankful for this agency and am finally feeling like there is some hope for my future financial situation.

    Thanks for your vote!
    Loading more reviews...

    National Debt Relief Company Information

    Social media:
    Company Name:
    National Debt Relief
    Company Type:
    Private
    Year Founded:
    2009
    Address:
    180 Maiden Lane, 30th Floor
    City:
    New York
    State/Province:
    NY
    Postal Code:
    10038
    Country:
    United States
    Website:
    www.nationaldebtrelief.com

    Media

    VIDEOS & IMAGES