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National Debt Relief Reviews

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About National Debt Relief

National Debt Relief is one of the largest debt settlement companies in the U.S. Founded in 2009, National Debt Relief negotiates with creditors to reduce how much you owe on unsecured debts such as credit cards, personal loans, medical bills, private student loans and collections. It offers personalized plans to help you resolve debt, along with support from dedicated debt specialists.

Visit www.nationaldebtrelief.com
Pros
  • Free consultation with debt coach
  • Free debt relief quote
  • Numerous accreditations
  • Professional and responsive customer support
  • Easy enrollment process
Cons
  • Fees can reduce overall savings
  • Not available in all states

National Debt Relief Reviews

Over 50k reviews since 2016

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    How do I know I can trust these reviews about National Debt Relief?
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    Page 239 Reviews 47235 - 47435
    Verified purchase
    Staff

    Reviewed Sept. 25, 2017

    I would recommend National Debt Relief to my friends. They doing a very good job helping people like me who for some reason in debt and can't find the money to make payments. Big thanks to them for the easy payment. Now I can worry less. So I advise everyone to having problems with debt please call National Debt Relief. Thanks.

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    Reviewed Sept. 25, 2017

    Very easy and painless. This will help my retirement to be easier and less stressful. Thank you again for a way out of sleepless nights and worry about my financial well being. With help from NDR I feel like I have finally taken control of my debt and financial future.

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    Staff

    Reviewed Sept. 25, 2017

    This organization is one I would highly recommend. The representatives were sensitive to the nature of the issues going on, and were more than willing to reach an agreed budget that works for me. They were also expedient with all necessary paperwork.

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    Customer ServiceStaffTransparency

    Reviewed Sept. 25, 2017

    So far everything is good. The communication in updating me on my account status is great. I've only been needing to contact customer service once. And the agent was able to explain everything. The agent was very clear in helping me understand the process.

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    Reviewed Sept. 25, 2017

    I was a little skeptical in the beginning because it seemed to take a while for anything to happen (but then again, I was not yet behind on payments when I started). As of today, I've have two settlements - both for less than 50% less of the balance owed. I could never have negotiated that myself. NDR has given me peace of mind when my only other option would have been bankruptcy.

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    StaffProcessTransparency

    Reviewed Sept. 25, 2017

    Steven ** and Allen (Welcome Team) were very well informed and encouraging. Appreciated their help and willingness to help me achieve my goal of debt freedom. The explanations of the program were thorough and concise. Steven arranged a bi-monthly payment that worked with my budget.

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    StaffTransparency

    Reviewed Sept. 25, 2017

    I need to let everyone with sudden hardship that N.D.R is there and will help you at your darkest hour. They are transparent in their requests, and are true to their words. The support staff is tremendous! Dealt with Asia a rep. whose concern was A++.

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    StaffProcessTransparency

    Reviewed Sept. 25, 2017

    Very easy process. Nice people. Explained the program so you understand it and not talking over your head. Program seems to be easy to follow and resolve debt that would have taken forever in just a few years. This takes a lot of stress off and makes life a little easier.

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    Customer Service

    Reviewed Sept. 25, 2017

    As of today we are very pleased with National Debt Relief and their efforts to help pay down our debt. The only complaint that I have is the fact that they want additional funds every time they call. We do not have additional funds so I am not sure what that does. I would give them a four out of five.

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    Process

    Reviewed Sept. 25, 2017

    I recently enrolled with National Debt Relief when I finally admitted to myself that I could not pay down my unsecured debt without help. Crisanta ** was extremely pleasant in walking me through the entire process and in making sure I understood everything, including next-steps, once I was approved. Thank you NDR.

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    ProcessTransparency

    Reviewed Sept. 25, 2017

    So far so good. Pleasant and explained in detail. Paul and the welcome center both get the maximum stars at this time. They made the process easy and explained in detail the benefits and any potential pitfalls that may arise. I am nervous as most are but at least all is good at this point.

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    Customer ServiceStaffProcess

    Reviewed Sept. 25, 2017

    I had a very good experience working with National Debt Relief to settle my debts. Every customer service agent I encountered was professional, helpful, and, above all, non-judgmental of my situation. They responded with empathy and compassion, and that really helped make this process easier to deal with mentally. They were able to help me settle my debts for less than was owed, and offered a program to help me settle with creditors faster through a loan, which I will pay back at around the same amount as my original monthly payments to settle my debts with no penalty for early payment. The advantage here is that now my accounts will no longer show as delinquent and I am able to start rebuilding my credit sooner. I would definitely recommend working with them.

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    Reviewed Sept. 25, 2017

    Help me a great deal with my debt. Feel like there is light at the end tunnel. I was being hassle by so many debt collection agency. National Debt is helping me get back on the right track. I cant say enough about this company. I would recommend to anyone in debt.

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    Staff

    Reviewed Sept. 25, 2017

    National Debt Relief has been so good so far. I was overextending myself and I was looking at different options at that time. From what I’ve heard over the radio and what I saw at a couple of places online, NDR appealed to me as my best bet. They had the most ads out there and Better Business Bureau ratings, and they seemed more reputable. When I first contacted them, I spoke to one of their representatives and went through my current issues. Once I authorized them to do the check on my credit, everything went through there and listed what I had on my credit.

    At that point, I decided to go with their system. Then they tried to set up a payment plan. Every now and then, I get the notice from them that they’ve either settled on something or they are in the process of settling. They were always courteous and they answered any questions I asked. So far, it’s been a very pleasant experience. One problem at that time was they didn’t contact all of the creditors. They can’t do anything until they have the funds but once I informed my creditors what was going on, I wasn’t bothered by them.

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    StaffTransparency

    Reviewed Sept. 25, 2017

    I was overwhelmed with so many debts. I talked with Bill, a rep of National Debt Relief, and he was nice and professional. He explained everything in detail and I signed up with NDR two months after I talked with him. I've been with NDR for six months and I'm still in the beginning process. But everything has been working out and, so far, it has been good with NDR. They've been professional, motivated, kind, and eager to help.

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    Staff

    Reviewed Sept. 25, 2017

    National Debt Relief was very, very helpful in my case. I started with them September last year. I wanted to be out of my debts, so I'll be more comfortable going to school and nothing is going to bother me. The team treated me good and I had an excellent experience.

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    StaffTransparency

    Reviewed Sept. 25, 2017

    My fiancée lost her job at one point and we lived together. I wasn't making as much money at that time so, we’re getting a hard time to cover her bills plus mine. I realized I was about to fall behind so I tried to get some consolidation to make payment easier and I got National Debt Relief. Their team was awesome and they made everything very simple. NDR made my payments easier monthly and kept everything on time and up to date. They move quickly so they get a lot of things done that I couldn't do myself. They're definitely making my life a lot easier and I'm able to save money now. The experience has been wonderful and I'll continue using them.

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    Customer ServiceStaffProcess

    Reviewed Sept. 25, 2017

    I feel great about the fact that National Debt Relief is able to help me do what I needed to do and to get rid of the debt that I had. I was feeling hopeless for a minute. It seemed like it was going to be a slow process, but it has really been moving in a good direction so I'm really excited. If they emailed me and I didn't respond immediately, they will call me and say that they've got something they wanted to talk to me about. They did an excellent job following up and they didn't let time linger too much when they had a settlement for me. That was good and I loved that. It's been an excellent experience and I was hoping I could get my husband to do it. But he didn't feel like it was going to be a good place for him. Still, I will highly recommend them and I have recommended them to other people as well.

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    Customer ServiceStaffProcessTransparency

    Reviewed Sept. 24, 2017

    The people who have helped me get through this process have been most professional, courteous and prompt to respond. They explained everything clearly. When I started the process I was not sure what to expect, but I could not have had a more positive experience.

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    Reviewed Sept. 24, 2017

    My experience so far has been very pleasant. I have a hardship and was very much in financial hell and with the help of National Debt Relief they are helping me get my life back. I would recommend them to anyone who needs assistance with credit card burden.

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    Reviewed Sept. 24, 2017

    My debt isn't being lowered. Not sure what's happening. I need to cancel this debt relief program. Nothing is simple. I want my money back and I guess work on my debt alone. This has HURT my credit which absolutely upsets me!!!

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    StaffProcess

    Reviewed Sept. 24, 2017

    Step by step instructions. Friendly and knowledgeable. Hesitant at first. But I'm very confident this program will work. Any questions I had were answered very quickly by Kathy **. Very easy to communicate with. Thank you so much! Hopefully everything will be resolved.

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    Customer ServiceStaff

    Reviewed Sept. 24, 2017

    You guys were fantastic, and answered every question I had to the best of your ability. I thank everyone on the team for helping me out. My experience with the first phone call to everyone after was great. The people are nice and professional. They are committed to the there job and I would recommend anyone that is having financial trouble to talk to you l.

    Updated on 7/24/2019: National Debt Relief was like one of the first places that popped up when I was looking to deal with it, and they were really understanding and helpful. Their enrollment process was super easy. They were really good. They did a great job. I haven't had any problems with how they went about it. Every negotiation was good to me. Also, as soon as they come to a deal, they call me.

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    Customer ServiceStaff

    Reviewed Sept. 24, 2017

    I have just started the program. The initial contact person was great at answering all my questions and getting back to me in a timely manner. My welcome call was fantastic. I hope to report great news on this company once my financials start to become better.

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    Reviewed Sept. 24, 2017

    Would recommend this service to all that are in financial hardship. Cause for these first three payment I already made my first settlement with my first creditor and now all I have to do is keep fighting for the next ones that are in line. To make my graduation day and be debt free.

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    Customer ServiceStaffTransparency

    Reviewed Sept. 24, 2017

    I had too much credit card debt and needed help to get it under control. Plus, medical expenses were coming up and it's so much of a mess. I researched on the internet and National Debt Relief had good ratings through the Better Business so I went to them. The gentleman who worked with me and the customer service people who called and had a settlement were really good. They explained everything really well, answered all of my questions, were very helpful all the way around, and didn't do anything without my approval.

    National Debt Relief worked with me especially with putting the payments into one. And if I do my part of the deal where I keep my money in my account and they take it to help settle my accounts, then after a while, they push me through to where another lending company comes in. Working with them made my life better and it's been extremely good all the way down. National Debt Relief is a good way to go for anybody who has that same kind of trouble and can't keep ahead of the game.

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    Staff

    Reviewed Sept. 24, 2017

    I decided to look into relief help for an employment opportunity and the people at National Debt Relief have all been great. They were very informative and working with them has been helpful. I’ve gotten out of two credit cards so far and I've had no problems nor issues. It's been a great experience.

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    Reviewed Sept. 24, 2017

    Setting up the account with National Debt Relief took a couple of days. I've been with them for six months and so far, I'm happy with the progress. They’ve been able to settle three out of six accounts. It's been a great experience and they do good in keeping their schedule for the payment plans. They could do better in keeping us informed on what's going on though.

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    StaffProcess

    Reviewed Sept. 24, 2017

    The National Debt Relief team was very helpful to me and my problems. The process was easy as long as I did what they told me to do. I’ve been with them for nine months and so far, it has been a good experience.

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    Customer ServiceStaffTransparency

    Reviewed Sept. 24, 2017

    I heard that National Debt Relief is a good company and my friend gave me their phone number. The team at National Debt Relief is friendly and they make sure I understand. I cannot read English and the lady on the phone explained to me what to do. She's very nice. But my problem with them is they keep calling me every time they make a deal for every credit, even though I pay the monthly credit of $312. It is causing more stress and headache. But other than that, my experience with them has usually been good and I trust them not to lie. I would give National’s phone number to any friend that would ask.

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    Customer ServiceStaffProcess

    Reviewed Sept. 23, 2017

    Both representatives that I worked with were nothing but courteous, compassionate, and polite. The provided excellent customer service and were totally present in our conversations making me feel heard and not judged. They took their time, answered my questions, and made sure I was comfortable with the process. I would recommend this program wholeheartedly.

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    Staff

    Reviewed Sept. 23, 2017

    I cannot praise National Debt Relief enough! They are wonderful people to deal with and very kind. Totally understood my financial position and were quick to help me resolve my issue! Thank you National Debt Relief, you are number one in my book!!

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    Reviewed Sept. 23, 2017

    The company has so far done everything they said they would. They negotiated with my creditors and even provided me with an attorney when I got a summons from a creditor and settled the account out of court. I am pleased with the service I have received.

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    Customer ServiceStaff

    Reviewed Sept. 23, 2017

    I was helped by Tom **, Jay ** and Evelyn. They were all extremely informative and very helpful. I don't know if I would have signed up for debt help if it were not for those three people. They each encouraged me to call them if I ever need help.

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    Customer Service

    Reviewed Sept. 23, 2017

    This is my first experience with joining a debt collection agency and I could not be more pleased. This Agency provided me with so much valuable information to protect myself, such as, closing the accounts myself, changing the address to National Debt and providing the Customer Service and Credit Hotline numbers to the creditors to stop them from harassing me. I even provided this information in my Consumer Statement on my Credit Reports, to show that I am working towards paying off my debt. National Debt has given me the opportunity to have my life back without stressing about how am I going to pay my debt before I die.

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    Customer ServiceTransparency

    Reviewed Sept. 23, 2017

    I'm both happy and grateful with my experience with NDR. They were able to answer all my questions promptly and explained the program in a way that I understand. Thanks! NDR for helping me to be debt free. With this opportunity I'll be able to have credit again and I'll be able to buy me new home.

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    StaffProcess

    Reviewed Sept. 23, 2017

    Please know we were doubtful as to upstanding your organization would be as we struggle to reduce our debt. From the very beginning of the process, every person we've spoken with was very professional and our affairs are being well handled. Thank you for helpful through this very stressful time.

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    Reviewed Sept. 23, 2017

    I have been lost, experiencing sleepless nights, and constant anxiety about 'how' to pay my bills. I felt as if I was understood and supported in finding a way to eliminate my debt. When you dial 'that' number you never know what you are going to hear on the other side. Gratefully, for me, it was Kennedy **.

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    Customer ServiceStaff

    Reviewed Sept. 23, 2017

    I've had a great experience with National Debt Relief. All their staff is very helpful and nice and easy to get ahold of. They made my program so stress free and easy and constantly reaching out to me as soon as an offer was available through phone and email which was amazing. Most importantly they were able to get all my debt taken care of and by the end of this year I will be debt free, thanks!

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    Customer Service

    Reviewed Sept. 23, 2017

    Things seem to move slowly in the beginning. Hope the solutions come a little faster as the program goes on. The customer service has been good and the response to answer my questions has been good. When I would send documents to debt solutions they were very timely in verifying.

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    Reviewed Sept. 23, 2017

    I couldn't be happier after having some difficulties which led to my finances becoming a mess, they are helping me regain my life again! I could not have done this on my own. Being able to see the progress being made is such a relief that I will one day be able to gain financial freedom!

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    Customer Service

    Reviewed Sept. 23, 2017

    I've been with the program for 6 months and have agreed to a settlement with one of the creditors. During the first 6 months I've had several questions and each time I've contacted customer service they've answered my questions and eased my concerns. They were upfront with all the fees and in explaining their process. I've followed all their suggestions and am confident I will be debt free in 3 years. I would recommend NDR to anyone who has debt concerns and doesn't want the hassle of trying to deal with creditors themselves.

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    Price

    Reviewed Sept. 23, 2017

    Your company is awesome. The way you negotiate is awesome because you are able to get the companies charging us with crazy monthly and late charges down to something affordable. I also like how the company lets us know everything they do and will do and have done for their customer. I would recommend everyone I know to National Debt Relief. They actually do help the customer pay off their debts in an according manner.

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    Staff

    Reviewed Sept. 23, 2017

    All of the agents who assisted me were friendly & professional. I am especially satisfied with my direct contact representative Paul **. He was patient, understanding & well informed of NDR options and had done a terrific job assisting me.

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    Customer ServiceStaff

    Reviewed Sept. 23, 2017

    I am so glad that I made the choice to get help with my debt from National Debt. They have worked hard to get resolutions from my creditors and I can't wait until I am debt free. They make it easy and are always very helpful when I call. The customer service reps are professional and courteous.

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    Customer ServicePriceStaff

    Reviewed Sept. 23, 2017

    The fees they charge when a debt is resolved at first seems high. But, once you do the math, it is still a huge savings overall. I would definitely recommend them to anyone having a debt issue. Customer service is very friendly and helpful. Never a problem if I need to change a payment.

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    Customer ServiceTransparency

    Reviewed Sept. 23, 2017

    So far the experience has been good. There is work on my part, which is important to also do. Customer service has been very helpful and clear on the steps I needed to take to help ensure the program runs as smooth as possible. Now it is just waiting until account builds enough to work on a settlement.

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    Reviewed Sept. 23, 2017

    My experience with National Debt Relief has been a great one. They have resolved a debt for me recently and are saving me a lot of money. National Debt Relief really is working hard for me! Thank you National Debt Relief.

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    Customer ServiceStaff

    Reviewed Sept. 23, 2017

    I was in a lot of debt and I looked up National Debt Relief online. I was trying to do a debt settlement program, but consolidation ended up being better. NDR's customer service is great. They're always on top of all my files and whenever they get an offer, I'm always the first person they call right away. They also send an email so they are trying hard to get in contact with me so they can get me the best possible deal. My program was supposed to be for three years, but I finished it in a year and a half because they were getting me the deals and all I had to do was put a little extra money to help everything move a lot more quickly. They're a great company to work with and I would recommend them to other people.

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    Customer Service

    Reviewed Sept. 23, 2017

    Everything was fine until September 10th, 2017 when Florida was struck by hurricane Irma. My home lost all power for several days. Our post offices were closed for a week. When I regained power I found numerous emails from National Debt Relief telling me that my account was in danger of being terminated, that I had missed payments, which I had not, and finally that my account had been terminated. I phoned customer service and got nowhere. They didn't know what I was talking about, and said so. None of them believed me. I think this whole thing is a scam and is crooked.

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    Customer ServicePriceTransparency

    Reviewed Sept. 23, 2017

    I am glad how fast they are working to resolve my debt. They are always a phone call away to answer my questions, everything is so clear. Thank you, thank you, thank you, for helping me on my hardship moments. I was struggling to pay my bills, since I have 4 kids, and cost of living is each day more and more expensive.

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    StaffProcess

    Reviewed Sept. 23, 2017

    This program is awesome!! I highly recommend this. If you want to save tons of money a month on bills also save lots of money on how much your bill was compared to how much you end up paying in the end. Friendly knowledgeable staff.

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    StaffProcess

    Reviewed Sept. 23, 2017

    Ramey did a great job helping me through the process. He was so patient and understanding. I would like to thank him for all of his help. If all of your people are as good as he is, you have a great company.

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    Reviewed Sept. 23, 2017

    They took the weight off my shoulders and I couldn't be happier with the results. People may not appreciate the percentage they make but the way I look at it is they're making commission off the money they save when settling your account.

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    StaffTransparency

    Reviewed Sept. 23, 2017

    To start with National Debt Relief is like weight off your shoulders. Everyone that I spoke to were professional and friendly. Everything was explained in a well mannered. I would recommend to others to go through National Debt Relief. I can't wait for financial freedom.

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    Customer Service

    Reviewed Sept. 23, 2017

    I am very pleased with the outstanding customer service I have received so far from National Debt Relief. I was very nervous going into this, but they continually put me at ease and have also already resolved 1 of my debts.

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    StaffProcessTransparency

    Reviewed Sept. 23, 2017

    Both reps that I spoke to were very friendly and helpful. There was no judgment, and they really seemed to understand that I needed help. I am just starting the program so I can only review based on the enrollment, but they made it as clear and painless as possible. Both reps walked me through each step of the agreement so I wasn't forced to read it by myself. On the enrollment alone, 5 stars!

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    Customer ServiceStaffProcess

    Reviewed Sept. 23, 2017

    NDR associates are the best, quick, trained, warm and friendly. NDR phone employees understand how important their debt mediation work and their compassion is to clients trying to pay down debt. The associate with whom I spoke today could not have been more kind, or more like a professional friend, which is a consistency concerning my contact with NDR. NDR has been with me through some exceptionally trying times, and has acted practically as a counselor on the phone through some tough stuff when I had no one else I could relate my personal financial business to, especially not with the same expectation of confidentiality and informed response.

    Such receptive listening and willingness to work with me and make this program work through conclusion is appreciated and really important to me. More than I can say! NDR's humane approach is powerful rebuke against the deadly nastiness I experienced from creditors at several large credit firms. I really needed NDR's mediation with such companies, and you've made it look easy. The creditors could learn from you. NDR has already made a HUGE difference in my life! Thank you for hiring such great staff for your phones! Please don't let anyone or any conglomerate change what NDR does so well.

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    StaffTransparency

    Reviewed Sept. 23, 2017

    I called to inquire on National Debt Relief's services as I am in a current situation requiring them. I spoke with Alan ** who was not only comforting of the situation but very professional and knowledgeable. He explained services in depth, answered all question I had with the utmost confidence. I felt very comfortable and walked away without any questions unanswered. Kudos to Alan. Thank You.

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    StaffProcess

    Reviewed Sept. 23, 2017

    Matthew was very thorough in explaining the details of my program and what is to be expected of both parties. He was also extremely helpful in making sure we were taking the approach that best fit my financial needs. Jenelle ensured that all the information in my file was accurate and made sure I understood the process as well as take care of any questions. I feel very confident in the ability of the National Debt Relief team to take care of my case!

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    Customer Service

    Reviewed Sept. 23, 2017

    Everything is good with National Debt Relief. I was going through a lot of stress and didn’t have money to pay my stuff. I wanted something to consolidate my debt and National Debt Relief helped me. I looked at the top 10 debt relief companies and their reviews. National Debt Relief had good reviews so I went with them for that reason. Signing up with them was very fast. I did an online application and they sent all the stuff via email. I also signed everything via email. Then they called me and we settled everything by phone. They call me whenever they settle one of the accounts and they tell me if we still have enough funds to cover it. They have already settled two of my accounts and I'm very satisfied with the progress.

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    Customer ServiceStaff

    Reviewed Sept. 23, 2017

    I was looking for something to do to get out of my situation and start cleaning things up. The team of National Debt Relief has been helpful and I certainly had no problems with them. My debt relief program is not completely done. They started working on it right away and paid off two or three of my accounts. But then I ran into some problems and had some issues with my medical bills and other expenses. So, right now, I’m on a three-month hold. They told me that I could renegotiate after the first of the year. But my creditors aren’t slowing down and I just got two summons. So, I was going to call NDR as I don’t know what to do with these summons or how to handle them. There are some issues that NDR and I still need to work on.

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    Customer ServiceOnline & AppStaffTransparency

    Reviewed Sept. 23, 2017

    We had some personal things that happened and my husband had gotten laid off. He got another job, but with less pay. We had been with a company prior to National Debt Relief, but they weren’t willing to work with us at all in lowering our monthly payments, even though we had been consistent with them for a while. So, I called NDR to find out information and to see if they could take over, or if there was something we could do, and there was. So we decided to go with NDR. We got set up through a phone call and they walked me through every step of the process. They let me know what accounts they can and can't manage and were extra helpful with everything. Our statement was self-explanatory and easy to look up on their website. We could also control that ourselves.

    They came in and found a solution for the problem that we were having and what they had to offer fell perfectly in what we could afford. I’m trying to be proactive in all of our accounts and I want to take care of them. NDR helped us in a positive manner, trying to get our situation taken care of to where we can take care of our family and everyday life. Everything that they have was available and easy to manage. I have liked the company and have recommended them to other friends.

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    Customer ServiceProcessTransparency

    Reviewed Sept. 23, 2017

    I called NDR and they walked me through the whole program. It took me about half an hour to sign up and I’ve been with them since December. Every time they get a credit card down or have an offer, they always call and ask me if it’s okay with me to go ahead and do it. It was very good overall.

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    StaffProcess

    Reviewed Sept. 22, 2017

    I enjoyed the entire experience. It was painless and quick. The personnel are courteous and business like with a touch of friendliness. I would love to recommend this company to my friends. I felt such a relief after talking to them and getting this process started.

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    Customer ServiceStaffTransparency

    Reviewed Sept. 22, 2017

    The customer service was amazing! Gilbert was clear, precise, and easily understandable. He was patient with my questions and was very adept at his job. If I have any other questions I know immediately he is the one to talk to. Thank you Gilbert!

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    Staff

    Reviewed Sept. 22, 2017

    I am happy I selected this company. Everyone I have had contact with has been very professional! I'm glad I chose this company. Thanks. I know I just started with this company but so far so good! My first contact was Mr. **. He was very informative and polite! Thanks again Mr. **.

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    Customer Service

    Reviewed Sept. 22, 2017

    I've had great experience with NDR. I've been struggling to keep up with my debt for sometime. I could barely keep up with the payments. I called NDR and they assisted me in seeing a way out of debt. They gave me peace of mind. I would definitely recommend NDR to all those who are also trapped with debt.

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    Customer ServiceProcess

    Reviewed Sept. 22, 2017

    Both Eddie ** and Evelyn ** helped me to help me on my way to being debt free. Their patience and understanding made the process very smooth. I appreciate their due diligence in explaining everything clearly and concisely. The expediency and efficiency of their over the phone help was greatly appreciated.

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    Customer ServiceTransparency

    Reviewed Sept. 22, 2017

    I just settled my first 2 accounts and have been very pleased with the service and support I have been given. Easy to initiate and good communication from NDR. I would recommend your service to anyone who may need the help.

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    Customer ServiceTransparency

    Reviewed Sept. 22, 2017

    I really had a special Welcome Call. My caller's name was Mona, and she explained to me easily something I had been confused about from the previous call and couldn't get straight. I was immediately set at ease by her warm manner and the informational part of the call just flowed. It was wonderful.

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    Customer ServiceStaff

    Reviewed Sept. 22, 2017

    Easy to work with and very understanding. They are helpful and make sure you understand how it all works. They are always available to answer any questions and to work with you if you are having unforeseen issues. The people I had spoken with, were very pleasant to work with.

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    Customer ServiceStaffTransparency

    Reviewed Sept. 22, 2017

    Knowledgeable staff, took the time to explain all aspects of process. I would recommend this service to anyone who has overwhelming debt. I was being handled with care from beginning to the end of the call. Thanks to NDR I feel better about my financial status going forward.

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    Staff

    Reviewed Sept. 22, 2017

    I felt happy to know that National Debt Relief help me with my credit cards. I knew about it from my daughter's friend. You are very helpful and worker are nicely with customer. If a friend need help, I will recommend National Debt Relief. TK.

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    StaffProcessTransparency

    Reviewed Sept. 22, 2017

    I appreciate Rhonda and Andrew with their patience and knowledge in assisting me with my financial difficulties, they were very helpful and knowledgeable to my needs. I have high hopes that this program will work for me. They explained all options to me, and helped me to understand the process.

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    Customer Service

    Reviewed Sept. 22, 2017

    Nine debts resolved in three years. I am happy to have this done in a timely manner. Customer service was always available and gave timely responses to my questions. I appreciated the easy access to my account including the charts and graphs.

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    Reviewed Sept. 22, 2017

    Keep it up! Amazing service and my accounts are already being resolved. So glad I made this decision. I'm always informed and anytime I send a requests, they are always fulfilled. Thank you for you guys have done to my account thus far! 5 stars!

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    Staff

    Reviewed Sept. 22, 2017

    I had a good experience with the person that help me to get to setup for this program. Her name is Natosha, she made sure I understand how it works and that she will help at any time if need any question help.

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    Transparency

    Reviewed Sept. 22, 2017

    My experience has been great so far. Theodore and Dionne have explained the procedures well and were very polite to me which means a lot to this old guy. Your concern for my financial condition is off the charts. I look forward to getting my issues resolved NDR.

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    StaffTransparency

    Reviewed Sept. 22, 2017

    Easy transactions so far. All agents are informative and take their time reviewing account. Easy to provide updates, were quick to update file after I faxed over info received from creditors. Only negative is not receiving updates via USPS. They still update online only.

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    Staff

    Reviewed Sept. 22, 2017

    Matthew ** was awesome, very efficient and understanding and very helpful. Now hopefully on my side I can get debt-free. I would recommend National Debt Relief to any of my family and friends. This was very less complicated than I thought and very fast.

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    Customer Service

    Reviewed Sept. 22, 2017

    National Debt has been a blessing. I only wish that I had contacted them sooner. They resolved four of my accounts and saved me a lot of money, as well as stopping the annoying creditor calls. I would definitely recommend this company to a friend.

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    Staff

    Reviewed Sept. 22, 2017

    Everyone I spoke with was very helpful and knew what they were talking about. I had over 13,000.00 dollars in debt and will soon be free from it. I would recommend them to others that are drowning in debt. Great experience and took the stress away.

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    Customer ServiceStaffProcessTransparency

    Reviewed Sept. 22, 2017

    I was under a tremendous amount of stress. After calling I felt the burden of my credit card stress roll right off my shoulders... Marvin was helpful & explained the process expertly. I had many questions & he helped answer those individually... If this was the Uber rating system, I would give 5 stars.

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    StaffProcess

    Reviewed Sept. 22, 2017

    I just started last night and it will be a long hard process, but I look forward to working with these people, so far they have been understanding and truly seem to want to help. The start up process was semi painless, and very thorough. I hope to have learned my lesson and with the help of this company not find myself back in this condition.

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    StaffProcess

    Reviewed Sept. 22, 2017

    The great service I received today simply reveals this company is very professional. The fact they guide you thru the whole initial process is mind settling to know they know their business and know how to help consumer in need of help. Would very well recommend this company.

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    Reviewed Sept. 22, 2017

    Fast action, easy follow-up, accommodating, reliable and very trustworthy. They are prompt with their replies and acknowledgments and truly work with their consumers. I rate them five (5) stars and definitely recommend them. You always get a live person when you call and their website is user friendly.

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    Staff

    Reviewed Sept. 22, 2017

    National Debt Relief has been very understanding to my situation and has helped so much back then and now. I appreciate their hard work to help me out and to make sure I'm not worried about my Debt like most people will. I thank you for the help.

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    Customer ServiceStaffTransparency

    Reviewed Sept. 22, 2017

    David and Michael were very clear and understood my concerns very well. They both answered all my questions and forwarded all documents as promised. David returned my call as promised right on time. They were both very professional and waited patiently on me because I was at work during the processing. Thank you guys so much.

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    Customer ServiceTransparency

    Reviewed Sept. 22, 2017

    Michael was great in guiding me with clear information regarding my options. I also was able to stay on the phone and get all my questions answer regarding my contract. I form was easy to read and to sign through my phone.

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    Customer ServiceStaff

    Reviewed Sept. 22, 2017

    This company is great. They have done everything as promised. I would 100% recommend this company. I don't get any phone from debt collector since the company took over my headaches. Just want to thank them for the good job they have done. They Rock.

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    Process

    Reviewed Sept. 22, 2017

    Was considering leaving the program because I have always had good credit and letting accounts go delinquent was driving me crazy! I was asked to give it a little more time, and I did, but had to put a hold on a couple transfers to get my daily family life time to catch up. And today I received an email with a proposal from a creditor of HALF the debt I owe them. I am so Happy and somewhat relieved. I just hope the rest of the creditors I owe get on board.

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    Customer ServiceStaff

    Reviewed Sept. 22, 2017

    From start to finish, the customer service I received was excellent. I felt like they really cared about my situation and want to sincerely help me in the best possible way. I would definitely highly recommend National Debt Relief for those who need assistance.

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    Reviewed Sept. 22, 2017

    NDR was prompt and pleasant to deal with. NDR has made me feel confident and at ease thus far. I would defiantly recommend NDR to family and friends. Couldn't be more happier to have chosen NDR to handle my financial burden through a difficult time in my life. Thanks again NDR!

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    StaffProcess

    Reviewed Sept. 22, 2017

    The staff was extremely helpful with explaining the process to me. I feel that with their help I will be debt free in a quicker time than I would be if I was handling the matter by myself. I was informed that I will be saving a lot of money by working with National Debt Relief.

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    Customer ServiceStaffProcess

    Reviewed Sept. 22, 2017

    Well my experience so far with NDR has been interesting probably because I just don't understand the entire process. To where maybe I didn't read the packet all the way through or I just didn't understand the packet as to why and has to wait four months before they contact any of my creditors or loans or credit cards whatever you want to call him. Because during those four months you were expecting phone calls from those creditors and inside the packet it does say to change your address, change your phone number. That way all incoming calls and stuff like that goes through you guys more so than me which that part makes sense.

    But some of these creditors that I have don't have email addresses to contact them to where you can only call them and when you call them to give them NDR's number they simply do not save it into your records simply because they come back and say, "That's a third party. We are not appreciated with them. We can't call them. We can only call you because you're on the contract." And so for those creditors that only have phone numbers for their contact us when they call me I just mark them down as blocked and ignore him but that doesn't defeat the purpose of them constantly calling me, leaving messages and sending mail, all that stuff to where I guess the part that I'm a little fuzzy on is why do we have to wait for months.

    Why wouldn't it be India are sending out a notice within the first month to all the creditors and just be like a courtesy note that we're helping this client, we're working with this client, client is working with us to settle your debt, that way like I don't know. I don't really want to shift the homework to NDR versus the homework to the clients. I don't know. I guess I just don't understand a hundred percent of it.

    I'm glad that they're helping me and that I'm glad that it's going to get paid off and I'm Overjoyed about that and of the process going through it with my simple-minded brain doesn't quite handle it some of the times. I know this description here is not English and correctly typed. It's because I'm talking into my phone and driving at the same time. Other than that overall company is great. Quality of the company so far has been awesome. They've answered any questions that I've had any time that I've called him for a question and emails and get back to me relatively quickly. The customer service they've all been awesome. Good job.

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    Customer ServiceStaffTransparency

    Reviewed Sept. 22, 2017

    I would give 5 stars but I just started! Everything was explained so thoroughly it was hard to not feel comfortable. The only thing that concerns me is the length of time to reach settlements with my creditors. Not paying for so long leaves me uneasy. Customer service is kind and attentive.

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    Customer ServiceStaff

    Reviewed Sept. 22, 2017

    Kevin ** was my Debt Specialist and handled enrolling me into this program with skill, courtesy, kindness and patience (I have funky phone service and a speech impediment.). The follow-up with the Welcome representative was no different. She was friendly, professional, quick, and supportive. I'd refer to either person as an Excellent Customer Service Employee!!!!

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    Customer Service

    Reviewed Sept. 22, 2017

    Customer service has been extremely helpful in the starting of this process. Hopefully the rest of the procedure will be as easy and pain free. All questions were answered as needed. Any help has been readily available. Very good customer service and interaction.

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    StaffProcess

    Reviewed Sept. 22, 2017

    As we have dig our grave in debt, we feel confident that NDR will help us be debt free as they have designed. Chris ** is an excellent CS Rep who listened carefully to our needs, goals and inquires. He answered all our concerns and swiftly got us approved to get started w/this program. As I begin this program, I will definitely recommend this to all my contacts.

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    Transparency

    Reviewed Sept. 22, 2017

    The experience was very well. They explained everything to detail on what I needed to and what will done for me and what steps I need to follow to have debt reduced and plans to go forward with my credit.

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    Staff

    Reviewed Sept. 22, 2017

    I was extremely impressed with how professional the support staff was and how easy it was to work with them. I feel extremely confident now about my financial future and I am looking forward to making this journey with National Debt Relief. I am happy that all of my needs have been met.

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    Reviewed Sept. 22, 2017

    I just recently just started with National Debt Relief and Have been a satisfied customer so far. Great service and a few things on my credit has already been resolved! Would recommend this program to family and friends who need help with getting out of debt!

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    StaffProcess

    Reviewed Sept. 22, 2017

    The process has been resolving my debt in an efficient timing. The company is in constant contact with me, when there is an offer to close out an account. Currently, I am satisfied with National Debt Relief. In addition, they always answered my questions and ease my concerns.

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    StaffProcess

    Reviewed Sept. 22, 2017

    Great help with my debt. Doing great job. Very friendly experience with the help I've received from all workers that have contacted me for time enrolled in program. Very glad for all the help with my debt. Great job. Don't know what else to say. Thank you so very much.

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    Customer ServiceStaffProcessTransparency

    Reviewed Sept. 22, 2017

    New to the program but so far I love it. The staff are amazing and attentive. I was explained everything in great detail and able to ask questions. I love the fact that you can contact them via both email and phone. I received quick responses to all my emails.

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    Customer Service

    Reviewed Sept. 22, 2017

    Awesome so far... Can't wait to update but by far they have helped me out and I look forward to being debt free in a couple of years... Will update in a couple of months. I have read the reviews which were all GOOD. I had great customer service very helpful. Anxious to fix my credit.

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    Customer ServiceStaff

    Reviewed Sept. 22, 2017

    All the reps were very helpful. I really appreciate all the help I received. I am going through a really rough time right now and knowing that there is a place out there that can help is wonderful. Both customer service reps that I had to deal with were very professional, they helped me to understand everything I didn't understand. Thank you for your assistance.

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    Process

    Reviewed Sept. 22, 2017

    NDR keeps me in the loop real time and they are on top of the situation razor sharp! The process is so efficient and makes me want to put up more into finishing the debt settlement faster! I would definitely recommend this to all who have been struggling with credit cards payment juggling.

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    StaffProcessTransparency

    Reviewed Sept. 22, 2017

    All those we spoke with this company are highly knowledgeable and they were very empathetic with our situation and provided all the needed based on our requirements. The message was very clear and explained all the process very clearly. We were made to understand each phase of this process clearly.

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    StaffProcess

    Reviewed Sept. 22, 2017

    I was ready to leave the program and I was fortunate enough to speak with Anthony ** who was incredible. He made me feel better, provided actual possible solutions to my problem, and was just wonderfully helpful. He helped restore my trust in National Debt Relief.

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    Customer ServiceStaff

    Reviewed Sept. 22, 2017

    I would highly recommend "National Debt Relief" to my friends and family. They are excellent in their communication skills and provided excellent service to their client. I could not have ask for better people to work with during this time. Thank you.

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    Customer ServiceStaff

    Reviewed Sept. 22, 2017

    I can definitely say after speaking with Matt I felt relief, that there was hope to get me out of my credit card nightmare! The detail information and guidance definitely makes it easier to cope. The great bonus is always having legal advisor on call if you need them and just knowing your right around the corner to being debt free.

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    Customer ServiceStaffProcessTransparency

    Reviewed Sept. 22, 2017

    When I spoke with Josh the first time he was so encouraging that this program would work for me, I feel relieved and will sleep well tonight!! My welcome call representative was friendly and explained everything I needed to know!! Thanks so much!

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    Customer ServiceStaffProcess

    Reviewed Sept. 22, 2017

    My husband and I were overwhelmed with credit card debt. We received a correspondence from National Debt Relief. I pondered and prayed about this. Finally, I called. A young man named Wilson ** answered and was very helpful in explaining the program. A young lady was also very helpful in reviewing the information. Thank you.

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    Reviewed Sept. 22, 2017

    I had a problem with the dates my money was being drawn out of my account. I wrote a review regarding the problem and I was contacted by them. They resolved the problem immediately. Now I am happy how everything is working out. Thank you NDR.

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    StaffProcess

    Reviewed Sept. 22, 2017

    Very understanding, patient, and helpful... Very thorough in explaining the program. They will help me get out of debt in a little over 3 years... versus 15... and much lower payment. I can now sleep at night. Thank you National Debt Relief. This will eventually help me rebuild my credit score and get back on track. So thankful. They are listed as the no 1 debt relief company.

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    Customer ServiceStaff

    Reviewed Sept. 22, 2017

    The representatives that I spoke were David and Ester and they were very informative and friendly. They were able to answer any questions I had and went over everything in the contract. They made everything simple and easy and I could not have asked for anything more.

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    Customer ServiceProcessTransparency

    Reviewed Sept. 22, 2017

    I really didn't know what direction to turn, I called for information and Alex was the gentleman that I spoke to, he could not have explained it to me any better and helped me through this initial process. Thank you.

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    Customer ServiceStaff

    Reviewed Sept. 22, 2017

    Both Adrian and the woman on the welcome call were professional and extremely helpful. They have helped me lift a huge weight off of my shoulders. It's hard to make a call like this and ask for help. They made it easier and reassured me I was doing the right thing for my future.

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    Customer Service

    Reviewed Sept. 22, 2017

    I just signed up for this program. So far, I have been very pleased. Justin has been very easy to work with and easily available to answer all my questions. They have put my mind to ease. I can't wait to be debt free.

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    Staff

    Reviewed Sept. 22, 2017

    I'm happy with their service, I just wish they will communicate better on how things work. But so far really happy with the work they do. So far in 3 month they have resolve 2 of my debts. Very impressed by that.

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    Staff

    Reviewed Sept. 22, 2017

    It was a pleasant experience with your team of experts. They were caring and very professional yet they treated us like family all the way thru the whole experience. I feel very confident that they will make me and my wife debt free.

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    StaffProcess

    Reviewed Sept. 22, 2017

    National Debt Relief came across as the best option and there weren't any secret fees. Their process was easy and the reps are always very helpful, courteous and fast about getting everything done. I'm halfway through and National Debt Relief is helping a lot. They're getting me to where I need to be and it has been everything that I needed it to be.

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    Reviewed Sept. 22, 2017

    National Debt Relief's commercial was saying things that sounded like I qualified for help. Now, I have few creditors that are already paid off and so, that's good news. They're not calling me and hounding me about a payment or that I'm late. National Debt Relief keeps me posted and asks me if I have more money to put down so that payments can go a little bit faster.

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    Reviewed Sept. 22, 2017

    I was so behind with my payments that I couldn't pay anymore and National Debt Relief is trying hard as much as they can to help me out. So far, their service has been excellent. It's been helping me not to stress a lot. I had so many bills before but there's just one bill that I have to pay now. The negotiator has been sending letters and has been talking to the creditors about the relief. They have one credit card paid off and the other one is going to be paid off soon. And on the third one, they got a verbal agreement. It's going to be four payments. Overall, I'm very satisfied and I'm happy that I've had NDR.

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    StaffProcessTransparency

    Reviewed Sept. 21, 2017

    Everyone that has helped me so far has been very kind and helpful. I have really appreciated everything. I have gotten a full understanding of how the program works. Krystle was very knowledgeable of how everything would go and explained it amazingly.

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    Customer ServiceProcess

    Reviewed Sept. 21, 2017

    So far great program. I'm having a good experience. Customer service is very good, always ready to help and the waiting time for customer service on phone is low. Website work perfectly and is easy to navigate. So far I have 3 credit cards agreement solve. I strongly recommend it to those that are struggling.

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    Reviewed Sept. 21, 2017

    Everyone I've spoken with thus far has made sure that I understand exactly what enrolling in their program means, how it will impact my credit score and how long it will take to resolve the debt. Every time I had a question they've answered it.

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    Customer ServiceTransparency

    Reviewed Sept. 21, 2017

    Using one simple word to describe them would be amazing just simply amazing, great customer service and overall an amazing experience. Very very very happy I choose them, very please with everything. They explained everything down to the smallest detail.

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    Customer ServiceStaffProcess

    Reviewed Sept. 21, 2017

    Everyone I talked to were extremely helpful. I would call with question and actually get a response back. It was a good experience for me and my situation. I would recommend them to anyone I know. Everyone seemed very knowledgeable on everything that the program has to offer.

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    Customer ServiceStaffProcessTransparency

    Reviewed Sept. 21, 2017

    I am thankful to Brandon ** who helped me with the enrollment process. He is very helpful and explained the process very well. I am a bit disappointed with the welcome call. The person talked too fast which makes it difficult to understand.

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    Customer ServiceStaff

    Reviewed Sept. 21, 2017

    It helped me so much. I was so glad that I called and that they could help me. This was such a relief. I was getting so stressed out. I will be sure to tell my friends about your service if they are having debt problems. You were so helpful. I wish that I had known about you sooner.

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    Staff

    Reviewed Sept. 21, 2017

    Your team is very helpful and great at explaining everything. And providing information that best suits you to become debt free. I am very happy to that I chose to look into your company to help me know that I can have a way of overcoming my debt.

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    StaffProcess

    Reviewed Sept. 21, 2017

    Andrew and Janelle were professional and very personable. The process was painless! Andrew was patient as I read over the paperwork before signing. I felt very comfortable signing up for your program. I am thrilled to be working with your company.

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    Staff

    Reviewed Sept. 21, 2017

    National Debt Relief has been great from the start. They are helping me see the light to a debt free life. Thank you NDR. Everyone I have worked with has been great! I look forward to continuing down the path of a debt free life with NDR's help! Thank you!

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    Customer ServiceStaffTransparency

    Reviewed Sept. 21, 2017

    I have never dealt with a more professional team of people before. So far the process was quick and I received extremely clear information on how everything is going to work. They were very understanding and personable in helping to resolve my current situation. Looking forward to working with National Debt Relief in the future months. I would recommend to anyone that is feeling "overwhelmed" by their current financial situation. One call and I feel a sense of "RELIEF"... Thanks NDR...

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    Customer ServiceStaff

    Reviewed Sept. 21, 2017

    MaryAnn showed so much professionalism and compassion for my issue. Her customer service skills above all others. I really appreciate her taking the time to make me feel comfortable instead of embarrassed. The other lady also was extremely helpful as well with her assistance.

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    Staff

    Reviewed Sept. 21, 2017

    I was helped with kindness, professionalism, and treated with dignity. The associates that spoke with me were informative and so helpful! I definitely recommend this AAA rated company. They covered everything and made it easy to comprehend.

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    Customer ServiceStaff

    Reviewed Sept. 21, 2017

    I chose 5 stars because I already recommended NDR to a friend. But it was just really hard to understand my welcome call lady. She was very nice. I had a great experience! I will definitely recommend in the future as well. NDR saved my finances.

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    Customer ServiceStaff

    Reviewed Sept. 21, 2017

    Very very good, very very happy. They are true to their words and I am very pleased. The customer service is very patient with the deaf relay that I use as myself I am deaf. You rock my world and I still got a long way to go but very optimistic. Thank you.

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    Reviewed Sept. 21, 2017

    I've been in this program for just about 3 months and my largest debt has been resolved as well as another smaller debt. Absolutely amazing!! I'd recommend this program to anyone struggling with debt or anyone that wants to be debt free. Thanks again!!

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    Customer ServiceStaffProcess

    Reviewed Sept. 21, 2017

    Just enrolled and it was smooth. Helpful reps and they guide you through process and everything can be done through the phone which was good. Like the legal representation option that comes with it to help you settle debt. Hopefully all will go well.

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    Customer ServiceStaffProcessTransparency

    Reviewed Sept. 21, 2017

    Great experience in debt consolidation program. The customer service reps were very knowledgeable. They spoke to me in a clear and concise tone. I was very impressed. The information I received during my phone call was very informative to me. I was greatly concerned that during the call that I would be bombarded with a whole bunch of jargon. That was not the case at all.

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    Reviewed Sept. 21, 2017

    I was over $35,000 in debt. This debt is like a mountain on top of me. Thanks to National Debt Relief for their skills of negotiation with creditors, and the mountain is being removed from me... I can fly now. Awesome feeling!

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    Customer ServiceStaff

    Reviewed Sept. 21, 2017

    Good information. Very friendly. Answered questions that I needed answered. Made sure that I understood the information. Advised about my different creditors and what action they may take. Told me I would be covered by an attorney if one was needed. Thanks again.

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    Customer ServiceStaff

    Reviewed Sept. 21, 2017

    Had an absolute great experience today with the customer service! Very friendly, helpful and informative employees! In a time of need I am very thankful I found National Debt Relief. They showed me I will have to pay significantly less money than I would have normally through the creditors. Thank you!

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    Staff

    Reviewed Sept. 21, 2017

    I have a financial hardship and I am working with National Debt Relief to resolve. They have been helpful and informative on my options. They are assisting me on a plan that will help me to resolve my credit card debt.

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    Reviewed Sept. 21, 2017

    Helping me to resolve large amounts of debt. Doing very well. Gives me a sense of relief also. I would and have recommended to a few people I know that are struggling with large amounts of debt. I'm not sure what I would do if I didn't have this option. So thank you NDR!!

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    PriceStaffTransparency

    Reviewed Sept. 21, 2017

    Getting out of debt relief I'm currently giving payments but never seem to drop the charges and interest rates need to get out of debt relief. Am currently working on the matter. 1st rep very knowledgeable and did the explanation easier to understand. 2nd did also a great job.

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    Reviewed Sept. 21, 2017

    Debt consolidation - Customer service is absolutely amazing. Everything was explained thoroughly. They are very professional and made the process go very smooth. I am happy as to how much I will be saving a month while on my way to financial freedom.

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    Reviewed Sept. 21, 2017

    I appreciated my experience with NDR. Some credit relief companies, I have heard, can be rude and condescending to customers. I never felt like I had to explain how my credit mishap occurred or that I was being judged. The focus was "how can we help you?" They understand life happens and events occur even when you are enrolled in the program. I had several medical events take place and they were encouraging and took these things into account as they negotiated with creditors. I am happy with my experience with NDR and would happily recommend them to others.

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    StaffTransparency

    Reviewed Sept. 21, 2017

    When I called into National Debt Relief, I was pleasantly surprised. The representative I worked with, Ampi, was very professional but also very likable. This is a stressful situation and it was nice not to feel like I was being judged for letting my situation get so far out of hand. The process has been very clear, very easy and there were no issues with setting a date further out to get the program going. Overall, I would recommend people NOT need a service like this, but if you have to, this is a great place to go. I have zero complaints and feel like a huge weight has been lifted and I can breathe again.

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    Reviewed Sept. 21, 2017

    I thought it was going to be difficult but when you get to talk to someone and you know they're going to help you it gives you peace of mind. Knowing that I would be able to have more cash in my hands after paying parts of my cards is very important to me and my family.

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    Customer Service

    Reviewed Sept. 21, 2017

    Great Customer service and very quick with the process. I just enroll with the program. I am excited paid off all my debt and become financial independent in the near future. It is hard to going through with the debts that you have and trying to do the right thing by contacting National Debt Relief. Thank you.

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    StaffProcess

    Reviewed Sept. 21, 2017

    This company is awesome. I've had 10 accounts that have needed settling and have been in the program 2 years almost exactly. Out of the 10 accounts they have settled 9. I have one more left and then I'll be done. Highly recommended. Everyone I have spoken to has been nothing but helpful.

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    StaffTransparency

    Reviewed Sept. 21, 2017

    Lana was excellent. For me it was easy to talk in Russian. Andrew was good but a little bit hard for me to understand. I never heard about that kind of agency, so they explained me all rules. It was professional. Thanks them for it.

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    Customer ServiceStaff

    Reviewed Sept. 21, 2017

    They have been fantastic and really helpful in explaining any questions you may have. They reassure you that everything is going to be done the right way. I would recommend anyone to them. Every time when I call them they are professional and kind and don't feel rushed. They truly do care about seeing you get treated fairly and reach your settlements.

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    StaffTransparency

    Reviewed Sept. 21, 2017

    Great service. Everything was easy to understand. You guys are awesome. Dylan ** was amazing. Great service. Helped me with everything that I needed. You guys are doing a good job. This will help me out a lot. Can't explain how thankful I am because of you guys.

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    Customer Service

    Reviewed Sept. 21, 2017

    We've only been signed up for 2 months and I have received 3 settlements. So impressed with NDR's customer service. My first contact Carly was phenomenal. Can't wait to see continued results decreasing our debt. Thanks to your services! Anyone struggling with overbearing debt should consider this program.

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    Process

    Reviewed Sept. 21, 2017

    I was so overwhelmed with Credit Card and other debt, I really did not know what to do. National Debt Relief was amazing! I was approved for the program the same day. Geri is amazing and I am so thankful.

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    Customer ServiceStaff

    Reviewed Sept. 21, 2017

    National Debt Relief is exceptional. They have helped me resolve all of my debts, their customer service reps are very helpful and I would recommend this company to any of my friends. Keep up the good work guys, working with your company has been such a pleasure.

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    Customer ServiceStaffProcessTransparency

    Reviewed Sept. 21, 2017

    I've got no complaints, everyone I've spoken to has been nice and professional. I am excited to get out of debt as soon as possible. They went through the program with me and explained everything very well. The way they contact me through email and by phone is very easy and manageable.

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    Customer Service

    Reviewed Sept. 21, 2017

    I've been pleased at the speed my debts have been settled. I have finally quit receiving calls and threats from the lenders. I have recommended National Debt Relief to several people. I hope that when this is resolved that I never get into this type of problem. Keep up the good work.

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    Customer Service

    Reviewed Sept. 21, 2017

    NDR is just the simplest and easiest way to get out of debt without filing for bankruptcy. Never even thought this could be possible. This is by far the best financial decision I have ever made. Now I can sleep well at night and not worry about bill collectors and their harassing phone calls to me, my family or employer.

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    Customer ServiceStaffTransparency

    Reviewed Sept. 21, 2017

    The experience was pretty good overall. The customer service representatives were both nice and knowledgeable. They explained everything thoroughly and John was very patient with us (We were very distracted by our children running rampant so we had to ask him to repeat himself multiple times.).

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    Customer Service

    Reviewed Sept. 21, 2017

    Exceptional customer service, answered all my questions. I am looking forward to seeing what this program is going to do for me in the end with my credit. I would highly recommend this to a friend or colleague. Thank You again for being sufficient.

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    John increased rating by 1 star.
    Customer ServiceStaffProcessTransparency
    After a positive interaction with National Debt Relief, John increased their star rating.

    Reviewed Sept. 21, 2017

    Updated on 04/25/2019: My ex-wife had run up many credit card debts so I reached out to National Debt Relief. I liked the honesty and sincerity of the person I spoke with. He described to me the simplicity of the process in an easy-to-understand way. The negotiator satisfactorily answered the questions that I asked and the agreement was easy. However, I was surprised that I received a 1099 on all the debts that was written off. Still, I am pleased with the program that I have. They took some load off me and I'm 50% through my debt now.

    Original review: Ms. Natasha ** was very helpful as we walked through the process. All of my questions and concerns were addressed effectively. Many of my concerns focused on contact with my creditors were easily described to my satisfaction. The Welcome call was also very helpful.

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    Staff

    Reviewed Sept. 21, 2017

    I am so grateful for National Relief for the great service, and how they have helped me with my debt. I would definitely tell my friends about them, and what a wonderful staff they have, and how they never put me down for my debt problems. Thank you!!!

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    StaffProcess

    Reviewed Sept. 21, 2017

    Diana and Monica both did a great job. Information was easy to understand and process. Flow was good and professional. They covered possible obstacles and how system works. I was walked thru the program, it was double checked for accuracy. They both made me comfortable with my decision to use Debt Relief.

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    Customer ServiceStaff

    Reviewed Sept. 21, 2017

    Myles did a great job getting me started and answered all my questions and was patient with me. The welcome call was also great lady. Feel very confident they will help me get out of debt and finally have peace of mind.

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    Staff

    Reviewed Sept. 21, 2017

    Both Mitchell and the second person that we spoke to did an amazing job explaining every aspect of the contract and all the steps that go with it. They answered every question we had and would definitely recommend this to a friend.

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    StaffTransparency

    Reviewed Sept. 21, 2017

    The agent I worked with was awesome. Everything was explained very well. Everything went very well and all of my questions were answered completely. I would recommend this company to anyone that needs help with their debt. I want to thank everyone within this company for working to help those with debt issues.

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    Customer Service

    Reviewed Sept. 21, 2017

    National Debt Relief is a life saver. From the first call, to every subsequent call We have been treated with the utmost respect and dignity. Every day more stress is gone from our lives, and National Debt Relief is the reason. They have followed every step that they laid out for us to succeed. First Class all the way. Wife and I highly recommend them to anyone who lives with financial stress. Thank you for all you have done to allow us to take our lives back.

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    Customer ServiceTransparency

    Reviewed Sept. 21, 2017

    Customer service has been helpful and being flexible on deposits has been a blessing. They explain everything. Wish they could explain to creditors that I'm financially ruined and have no extra money. OnIy don't like to have to speak with attorneys who are involved with debt collection.

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    Customer ServiceStaff

    Reviewed Sept. 21, 2017

    Steven did a great job with everything and described to me everything I needed to know. HE was able to go over every thing clearly and very helpful. I have already shared with a friend with that he should also call. I will continue to recommend this to friends in need of help.

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    Price

    Reviewed Sept. 21, 2017

    National Debt Relief has helped me greatly. I was having some major financial problems & with their help, I've been able to reduced or eliminate some of the debt that was stressing me out. Everything that they said they could do in order to relieve me of the high interest credit cards that I had, they did it!! Thank you very much NDR.

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    Customer ServiceStaff

    Reviewed Sept. 21, 2017

    I had been receiving debt consolidation letters in the mail. So I decided to research the ratings. That is where I found National Debt Relief with an A+ rating from the BBB. So I called and spoke with Brian **. He was very professional, helpful and answered all my questions and concerns. He called me back and said I was accepted and then I was transferred to the welcome center and the gentleman that I spoke to was also very professional and helpful as well (I don't remember his name). He explained a few more things and I am now all set to go. Both gentlemen made me feel at ease with my decision. Thank you both!

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    Customer ServiceStaff

    Reviewed Sept. 21, 2017

    The Customer Service Agent supplied me with all info moving forward on my Debt Resolution. She was very polite and knowledgeable too. Hopefully all my debt will be resolved within the next two years with the professional help I am receiving from National Debt Consolidation.

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    Customer ServiceStaffProcess

    Reviewed Sept. 21, 2017

    Advisor she is very professional, courteous and very respectful. The welcome call was just as calm and professional. Advisor took time to review and ask about every account and recommendations were given to further my research on credit reports. The review of all accounts was accurate and helpful to understand the program in detail. Will definitely recommend this service to family and friends.

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    Process

    Reviewed Sept. 21, 2017

    Yes I will recommend a friend to this program. As of now it is working. They send me an e-mail with creditors they negotiated with. So happy that I am getting debt free. Thank you for all you all helping.

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    Staff

    Reviewed Sept. 21, 2017

    My dealings with this company have been excellent. They are working hard to help me resolve my debts. In just two days they have renegotiated two of my debts! I am pleased with all they are doing to help me.

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    Staff

    Reviewed Sept. 21, 2017

    Just signed up today. Hoping this gives some light at the end of a very stressful financial road. My rep was super amazing and very knowledgeable. I hope I can see the debt go down without feeling like there is no way out. Thanks for your service!!!

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    Customer ServiceStaffTransparency

    Reviewed Sept. 21, 2017

    Every time they call me they help me out and most of the time provide me with wonderful news! If I need anything, they find ways to assist. The staff call me and explain exactly what my settlement offer is and speak to me about any options I may have. Definitely recommend them!

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    Staff

    Reviewed Sept. 21, 2017

    We were so relieved to get some help from National Debt Relief in paying off all of our credit card debt. It was an answered prayer. Just when we thought there was no coming back, they were able to help us.

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    StaffProcess

    Reviewed Sept. 21, 2017

    Making the decision to go through National Debt, I certainly had no clue just what to expect and every detail I needed to know in order for this process to be super simple and very successful. Going into this, I had lots of questions that were answered before I could even ask them. They were very thorough with direction and patient when I didn't understand. Great service, great people.

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    StaffProcess

    Reviewed Sept. 21, 2017

    Overall happy with the service and service so far. Justin is very knowledgeable and was actively involved during the whole process. I spoke to this gentleman man I believe his name was Paul or Mark. He was very nice and well spoken. No issues so far and I'm looking forward to a debt free relief.

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    Customer ServiceStaff

    Reviewed Sept. 21, 2017

    Experience was very positive as I made this difficult decision to repair my debt. Agents were very thorough and were able to answer all questions with patience. Having to use this method of debt relief can be unsettling, however, the employees at National Debt Relief eased a lot of fears.

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    Staff

    Reviewed Sept. 21, 2017

    Jose ** was patient and kind from the start of the qualification screening up until the day we signed on with National Debt Relief. I was very impressed with the professionalism and understanding Jose demonstrated in our conversations.

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    Customer ServiceStaffProcess

    Reviewed Sept. 21, 2017

    Jay was extremely helpful in helping with my issues and the welcome call was very helpful. They both did a good job in explaining the whole process and how it all works and if I have any other issue to contact them and they will help me thru any situation I have.

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    Reviewed Sept. 21, 2017

    National Debt Relief is helping me overcome my financial issues I am having after a unexpected injury and surgery that has kept me from working for several months. The credit card companies did not want to work with me during my time of financial issues, so I had no other choice then to look for relief with National Debt Relief. So glad I found this place.

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    StaffTransparency

    Reviewed Sept. 21, 2017

    James ** was very helpful and professional. He explained your services and answered all my questions clearly. Which I appreciated. On my welcoming call, I believe the agent's name was Shari **. She too was professional and thorough with my enrollment.

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    StaffProcessTransparency

    Reviewed Sept. 21, 2017

    Representative explain every step. Made me feel very confident of the program overall. At first I was nervous of joining the program but Matthew really explain each step. The whole process was simple to follow easy steps. Thanks again Matthew for your help.

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    Customer ServiceStaff

    Reviewed Sept. 21, 2017

    I'm glad that my credit card debt are getting settled quicker than I expected. And they provide good customer service!! I'm so happy that I chose them from the other debt settlement company! I would definitely recommend them to my family and friends!

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    StaffProcess

    Reviewed Sept. 21, 2017

    All representatives I spoke to were very knowledgeable in describing the program and answering all questions. I only recommend they speak a little slower when reviewing all the terms and conditions during the Welcome Call. It is a lot of information to take in.

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    Staff

    Reviewed Sept. 21, 2017

    While talking to Joseph he was very informative, made me feel confident and he was very patient with me. So far I'm feeling very confident that I made the right decision and I'm looking forward to working with your staff. Thank you all very much.

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    Staff

    Reviewed Sept. 21, 2017

    NDR does a great job managing my debt settlements. I don't have the time to do it myself, plus NDR knows the nuances of getting it settled properly. They contact me on a regular basis to inform me on what's going on, such as settlement offers and/or updates to my payment schedule. They are much appreciated.

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    Customer ServiceStaffTransparency

    Reviewed Sept. 21, 2017

    My husband worked in the oil fields and when the oil field crashed in 2015, we accumulated a lot of debt. He was laid off so we needed to do something to help get us out of that situation. We started researching debt relief options and consolidation. A family member of ours was going through a similar situation with debt issues, and they referred us to National Debt Relief. The initial agent we spoke with was very helpful and kind. He explained everything to us and took all our information. Every time we talked with someone there, I’ve been happy with the call and they always email me back for any service questions. Once we could start payment arrangements, signing up was done within the day and it was very simple.

    Getting our credit back to a good standing is very important to us so National Debt Relief has affected our lives in a positive way. We have settled quite a few accounts before the estimated time and with all the research out there, I'm happy that we found something we trust and who is working hard to do what they promised. National Debt Relief is a financial lifesaver. I’m very happy with them and I’d refer them to anybody.

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    Customer ServiceStaff

    Reviewed Sept. 21, 2017

    It’s been great working with National Debt Relief. Anytime something happens, I'll get an email and then five seconds after, they’ll call in and say "Hey, we sent you an email that this is what's actually going on.” They've been reliable, helpful, incredibly informative and understanding of any situation. We benefited from them by getting everything in line and by December, I will be debt-free. I would recommend them to anyone that has a large amount of debt. And for whatever reason, whatever life circumstances got them into that position, that they should get in touch and they should try and reach out to NDR because they've helped me a great deal.

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    StaffProcess

    Reviewed Sept. 20, 2017

    All parties involved were very knowledgeable. I was very impressed by the thoroughness and the openness of the whole experience. The speed at which the entire process was completed was also impressive. I would absolutely recommend this service to my friends and family.

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    National Debt Relief Company Information

    Social media:
    Company Name:
    National Debt Relief
    Company Type:
    Private
    Year Founded:
    2009
    Address:
    180 Maiden Lane, 30th Floor
    City:
    New York
    State/Province:
    NY
    Postal Code:
    10038
    Country:
    United States
    Website:
    www.nationaldebtrelief.com

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