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National Debt Relief Reviews

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Edited by: Amanda Futrell
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Fact-checked by: Jon Bortin

About National Debt Relief

National Debt Relief is a debt settlement company based in New York. It works on behalf of clients to negotiate lower payoff amounts with creditors, helping people resolve unsecured debt. Most debt settlement plans are completed in 24 to 48 months, and it claims that those who finish the program typically save about 20% after paying the company’s fees, which costs up to 25% of the total enrolled debt. National Debt Relief is available in 45 states and Washington, D.C.

Visit www.nationaldebtrelief.com
Pros
  • Free consultation with debt coach
  • Free debt relief quote
  • Several accreditations
  • Easy enrollment process
Cons
  • Fees can reduce overall savings
  • Not available in all states

National Debt Relief Reviews

Over 50k reviews since 2016

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    3 featured reviews

    Our review standards

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    Page 238 Reviews 35325 - 35475
    Verified purchase
    Customer Service

    Reviewed May 30, 2018

    I was checking in my different options as far as debt consolidation because I was in a bit of a mess. And I’ve seen National Debt Relief's advertisement while sitting there on TV one night and then I ran by their site a couple of times while I was doing some Google. I reached out to them and talked to one of their guys when they returned my calls the next day. He told me what different offers they’ve got going on from my different debts and I did that.

    The enrollment process was all right. And doing debt consolidation with National Debt Relief the way that they do it definitely saved me from having to file for bankruptcy which I was trying to avoid. I was also behind with my house payment but in doing the program that I got into with National Debt Relief, I was able to pay a certain amount into that amount and keep paying that while I took other money and I got my house caught up. National Debt Relief definitely saved me from losing a lot more than my house.

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    Verified purchase
    StaffTransparency

    Reviewed May 29, 2018

    They are very helpful. The definitely know their business and they all speak clear English. It is wonderful they take time to go over the agreement document with you, explaining every single aspect of it. I am happy I contacted you to become debt free.

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    Verified purchase
    Staff

    Reviewed May 29, 2018

    Young lady I spoke to on the phone her name was Diamond. I’ve been in the program for about year n half two years now. And outta all the people I have spoke to she seemed to be the most caring and nicest employee to your company I have ever spoke to. If she hasn’t gotten any recognize yet you guys need to give her a pat on the back for sure. She went above and beyond for me. Take care of her!

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    National Debt Relief
    Response from National Debt Relief

    Hunter, thanks for taking the time to let us know about your experience. We'll make sure your to notify the agent's team leaders so they can recognize her properly. Please let us know if there's anything else we can do to help you while in the program.

    Verified purchase
    StaffProcessTransparency

    Reviewed May 29, 2018

    Good people, easy to work with, fast process, answered all of my questions well, explain what the program will do for me. Saved me a ton of money and they helping me build my credit back. Easy to get in contact with which is a plus.

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    Verified purchase
    StaffProcess

    Reviewed May 29, 2018

    Everyone I spoke to at NDR has been super friendly and helpful. They made me feel good about my decision and comfortable with the process. My wife and I are excited to be debt free in just three years. I will certainly recommend to family and friends.

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    National Debt Relief
    Response from National Debt Relief

    Joe, we're thrilled to hear that we could put your mind at ease regarding the process. We also look forward to the day when you officially complete our program so you can start living your new debt-free life. Thanks for taking the time to leave a review!

    Verified purchase
    StaffTransparency

    Reviewed May 29, 2018

    Everything was explained in detail page for page to understand. I will recommend this to other people who need the help, if they're in this situation. This will help me a great deal. Never thought I could get the help without going bank though or something like that.

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    Verified purchase
    Staff

    Reviewed May 29, 2018

    Both of my representatives were very good at explaining and answering all of my questions. Candace and Joshua know exactly what they are talking about. This is something I was worried about, not knowing what I’m going through and they helped a lot.

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    Verified purchase
    Staff

    Reviewed May 29, 2018

    The consultants that assisted me were more the helpful! All my would be question were answered before I could ask. I would recommend these to employees receive praise for the effort they put into being top notch at what they do! This is the start to financial freedom!

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    Verified purchase
    StaffTransparency

    Reviewed May 29, 2018

    My Experience today was made much easier by the people I talked to. Cierra ** was very knowledgeable and explained everything thermally, as was the guy that explained everything to me in the welcome conversation. I was glad to be able to speak to representatives that were easy to listen to and understand. The electronic signatures and doing this online was a nice plus also. Thank you very much for your help. I would definitely recommend your services to a friend, in fact I already have.

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    Verified purchase
    StaffProcessTransparency

    Reviewed May 29, 2018

    My experience with National Debt Relief thus far been very good. The debt relief counselors were very thorough and I appreciated reading the documents on-line as they explained the process. I am relieved to have National Debt Relief's assistance. I would have given a five star rating, but the process is not yet completed.

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    Verified purchase
    Customer ServiceStaff

    Reviewed May 29, 2018

    I have been very pleased thus far. They have supplied me with answers to all of my concerns and questions. They are excellent at returning calls and keeping in touch. I have been working along with Mr ** and he has been absolutely excellent in solving my debt consolidating and I highly recommend speaking with him. He has been patient and very kind during my hard times.

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    Verified purchase
    Customer ServiceStaff

    Reviewed May 29, 2018

    I would recommend this company to anyone who needs help. Going with this company has lifted a huge burden from me. They are always polite and considerate and answer all my questions. I have advised some family and friends to call National Debt Relief.

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    Verified purchase
    Staff

    Reviewed May 29, 2018

    They were the most polite helpful people. Any questions I had was answered. If I missed anything they would go back over it till I got it. They were very instructional about everything I asked them to walk me through.

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    Verified purchase
    Customer ServiceStaffProcess

    Reviewed May 29, 2018

    Simon was amazing to work with. Answered all my questions in a courteous manner. He took time to listen and address all of my concerns in an informed manner. He was very knowledgeable about the program, and made me feel like this was a great choice.

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    Verified purchase
    Staff

    Reviewed May 29, 2018

    I recently got an update on my account. The young lady that I spoke with was polite, friendly and professional. She answered all my questions in very understandable manner. She was GREAT! Thanks! I will Gladly recommend Debt Relief to others. Very Satisfied!

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    Verified purchase
    Customer ServiceStaff

    Reviewed May 29, 2018

    Representatives Curtis and Jamie did a wonderful job answering all of the questions that I had during the call and were very knowledgeable about the whole process alongside how creditors work. Both of the representatives made me feel as a valuable customer.

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    Verified purchase
    Customer ServiceProcessTransparency

    Reviewed May 29, 2018

    Customer service with NDR is exceptional. The program is well organized and thoroughly reviewed. Everything is explained in detail in simple terms. I highly recommend this company to anyone who is looking for a short term way to get out of debt.

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    Verified purchase
    Staff

    Reviewed May 29, 2018

    Very helpful,courteous, and above all... professional! Would highly recommend to others! I am looking forward to this amazing opportunity with National Debt Relief! The enrollment process was simple and fast. They answered all my questions to the fullest! Great experience by everyone involved!

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    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed May 29, 2018

    We found NDR to be personable, caring and informative! First the first call through the Welcome call everyone was helpful, clear and friendly! The insight provided and the clarity of the service was reassuring and brought comfort in our desire to be debt free!

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    Verified purchase
    Process

    Reviewed May 29, 2018

    I was very pleased with both Brian ** and Nancy **. They were very informative on explaining the program to me. My only regret is that I didn’t start the program sooner. I’m very happy to be on board. Thank you!!!

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    Verified purchase
    Staff

    Reviewed May 29, 2018

    Very easy transaction and very helpful staff. I feel as if I can now take control of my life without the stress. Thank you very much for all your help Kelly. The commode this as painless as possible, with the smooth transaction my mind is at ease.

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    Verified purchase
    Process

    Reviewed May 29, 2018

    My experience was good and I'm excited to get started. I have already recommended this service to friends of mine. Hopefully, it can help them too. This process seems simple and straight forward. It helps when there is chaos in the rest of your life.

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    Verified purchase

    Reviewed May 29, 2018

    I'm still enrolled in the program. I am absolutely pleased with the way National Debt has handled my account so far. I will and would highly recommend this company to any person going through the problem I am going through.

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    Verified purchase
    Customer ServiceStaff

    Reviewed May 29, 2018

    I was happy with how responsive they were to any questions. Mercy was great to work with on the online forms and such. The welcome telephone gentleman was also very nice as well and sent me all the information that we went over during the call. I would recommend anyone look into this as an option for debt relief.

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    Verified purchase
    Staff

    Reviewed May 29, 2018

    People were really frank, helpful, and really let me know all of the options available to me. I was really in a bind and had no other options. About 50% of my income was being taken up by loan debt alone.

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    Verified purchase
    Customer ServiceStaff

    Reviewed May 29, 2018

    Very satisfied with Jami's customer service. Very helpful and quick answering all my questions and walking me thru the account set up and filling all documents. Overall I'm having a great experience with all the members of this company.

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    Verified purchase
    Staff

    Reviewed May 29, 2018

    In a time in my life with financial stress due to unexpected events, National Debt Relief has helped greatly. I have high expectations that I will debt free in a short amount of time thanks to Nation Debt Relief. I really appreciate their fast, friendly, and professional help. Thank You!

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    National Debt Relief
    Response from National Debt Relief

    Rocky, thank you for the great review of our services! We're glad to hear that we were able to help you during a difficult time in your life. We'll do our best to continue meeting the high expectations you have for us as we work with you to get you free from debt.

    Verified purchase
    Customer ServiceStaff

    Reviewed May 29, 2018

    I received a call just prior to the Memorial Day weekend to provide an update on my account, seek approval of a settlement offer, helped me with updating my personal information, and answered my questions in a caring, knowledgeable, courteous and professional manner. All issues were resolved satisfactorily. It was an awesome experience!

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    Verified purchase
    Customer ServiceStaffProcess

    Reviewed May 29, 2018

    The customer service rep was polite, encouraging, knowledgeable and very detailed in explaining my account options. I am confident that my accounts are in good hands. This process is very stressful because of the financial responsibility; however, knowing my accounts are being properly managed helps so very much.

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    National Debt Relief
    Response from National Debt Relief

    Toby, thanks for taking the time to share your experience with us today. We understand this process can be stressful but you're not alone. Our team will be there to help you every step of the way. Please let us know if there's anything we can do to help make the process easier for you.

    Verified purchase
    Price

    Reviewed May 29, 2018

    I was so happy they were able to take my money. I make deals with the companies just stop the interest being paid and resolve to a final payment. As a senior, With a limited budget this had been a godsend.

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    Verified purchase
    Staff

    Reviewed May 29, 2018

    From the moment Mr. Tee ** contacted me, I felt like I was finally going to be able to get rid of my debts. He was informative and answered all of my questions. I feel confident that National Debt Relief will help resolve my issues.

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    Verified purchase
    Staff

    Reviewed May 29, 2018

    Very happy with initial interactions. Have high hopes for a successful relationship and reduction in my overall debt and financial. Counselor I spoke to was very knowledgeable, personable and caring. I look forward to continuing through the process until the end of the reconciliation period.

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    Verified purchase
    Customer ServiceStaff

    Reviewed May 29, 2018

    Very helpful in helping me resolve debt! Highly recommended, great customer service, and super friendly! Answered any questions I had accordingly. Cut my debt in half. Very quick when responding, again super helpful! Thanks again National Debt Relief! Can’t wait to be debt free!

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    Verified purchase
    Staff

    Reviewed May 29, 2018

    Great service, nice people and fast pace service. I am excited that I am going to have my debt almost gone completely. Everyone that I spoke to is really generous and honest. That is all I really ask for so that I can have everything taken care of.

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    Verified purchase
    Wayde increased rating by 2 stars.
    StaffProcess
    After a positive interaction with National Debt Relief, Wayde increased their star rating.

    Original Review: May 29, 2018

    It is kind of early for a complete review as I am just beginning the process, but I can say up to this point the representatives I have spoken to were very professional and answered all my questions. They provided me with all the information I need to get out of debt. They explained the complete procedure involved in becoming debt free including the down falls if I do not keep on track.

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    National Debt Relief
    Response from National Debt Relief

    Hello Wayde,

    Thank you! Our team is thrilled to hear feedback from our clients. We are proud to be your partners on the road to a stronger financial future.

    Verified purchase

    Reviewed May 29, 2018

    So far they have been very helpful on getting my account set up to the first step on debt recovery. Looking forward to having a easy next few weeks and getting out of debt completely and getting score back up.

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    Verified purchase
    Customer ServiceStaff

    Reviewed May 29, 2018

    I Have no complaints until now all my issues have been solved and they are very courteous and I receive calls almost every week to update me on how my accounts and settlements are going. I would strongly recommend to anybody.

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    Verified purchase
    Customer ServiceStaffProcess

    Reviewed May 29, 2018

    I found working with National Debt Relief uncomplicated and smooth, their staff were very helpful and made the entire process quick and pain free. They were available to answer questions whenever I needed them and the only times we heard from them was when they had settled a debt payment on our behalf to ensure that we were ok with it.

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    Verified purchase
    Process

    Reviewed May 29, 2018

    I would definitely recommend a friend to National Debt Relief! The process takes a little longer than informed, but will recommend it to my family as well! Thanks National Debt Relief for everything you have done for us so far!

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    Verified purchase

    Reviewed May 29, 2018

    I am very pleased with services I have received. As of now two accts are resolved. I joined December 2017 Citibank next to receive payment Sam's Club. I do tell others about National Debt Relief. Still a few more accts that's all.

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    Verified purchase
    Staff

    Reviewed May 29, 2018

    I have had great service and I feel better about trying to get out of debt... I would recommend you to anyone!!! You are dedicated to your work and I could not ask for a better group of people... Keep up the good work!

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    National Debt Relief
    Response from National Debt Relief

    Kathleen, thanks for taking the time to tell us about your experience thus far! We're glad to hear that the service was good and that you feel more confident about the process. We look forward to working with you as you get closer to being debt-free.

    Verified purchase
    Customer ServiceTransparency

    Reviewed May 29, 2018

    Very poor communication. I used another company years ago and they worked with ALL of my credit card companies at the same time. This one takes months and does one at a time so the last one is left hanging for 4 years which I find unacceptable. I would switch if I could and would not recommend.

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    National Debt Relief
    Response from National Debt Relief

    Hello Francine,

    Thank you for bringing this to our attention. We try to maintain the highest standards of service and can appreciate your frustration when that does not happen. We will be reaching out shortly, but you can also call us directly at 888-660-7427.

    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed May 29, 2018

    I looked online and found National Debt Relief then saw that they are pretty good. Their enrollment process was extremely easy and didn't take that long. A gentleman called me and walked me through it. I went on the computer and he did it step-by-step and got everything approved. I also got a copy of the paperwork as proof that I have all my debts being taken care of because I needed it for my job.

    I'm halfway through the program now. National Debt Relief just kind of do the negotiations and you'd get an email then you'd just say yes. I had one phone call before and had an offer to go and look at it, and when I did, I told them I was fine with it. The first account was kinda weird where they had almost $1,000 for the negotiation and I saved about $100. But the rest of them, they did really well with. It would be easier though if they would do a timetable setup where I'd know which one they would do first or focus on because I don't know which ones they're gonna pay off next until they actually make a deal with somebody. Still, National Debt Relief is doing a very good job.

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    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed May 28, 2018

    When I contacted the services of National Debt Relief (NDR), I did so with much hesitancy, as we did not have room for any additional financial difficulty. Bankruptcy was our next option. I did my research and found NDR was not a fly-by-night outfit. Many sound reviews and verifications encouraged me to trust the intake counselor who, without pressure, was truthful with us about the difficulties and expected outcomes of using their service. The plan laid out for us was a 3 year plan to put our debts to rest, based on our current income and new difficult hardships.

    With their guidance, we no longer had to deal with the embarrassing and intimidating harassment of debt collectors. Every phone call, every email, NDR reps treated with us great respect. Communications were always open, and we felt like we really had a partner to help us to retire our debts. It took 6 months for the negotiation of the first debt to be paid, just as outlined. We still have a few years to go, but are confident that we'll be back on our feet much sooner with the services of NDR.

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    National Debt Relief
    Response from National Debt Relief

    Hello, thank you so much for taking the time to craft such a detailed and comprehensive review. We're very glad to hear that our services have met your expectations and that everything is going to plan. We're happy to have you as one of our clients and we look forward to working with you to help resolve all your debt.

    Verified purchase
    Staff

    Reviewed May 28, 2018

    Experience has been very professional and informative. My husband and I are not real comfortable online and more at ease signing documents on paper... coming from old school. Lia ** was very helpful with us online and we are so thankful for her assistance!

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    National Debt Relief
    Response from National Debt Relief

    Linda, thank you for leaving your feedback. We understand that some clients are more comfortable with communicating and doing business traditionally, and we'll do our best to accommodate you where we can. Best of luck as you continue in the program.

    Verified purchase
    StaffProcess

    Reviewed May 28, 2018

    Every representative I’ve spoken with has been very helpful and genuinely seem concerned with what I want. The program is easy to use and understand. I’m actually seeing results!! Since I started I’ve been able to regain a savings account for life’s emergencies while getting rid of debt. I’d recommend this to anyone struggle with financial problems.

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    National Debt Relief
    Response from National Debt Relief

    Elle, this is excellent news! It's always great to hear when our clients see tangible results being in the program. Thank you for taking the time to share your experience with us and we look forward to hearing more good news from you!

    Verified purchase

    Reviewed May 28, 2018

    I am 100% satisfied and highly recommend this service. It has given me peace of mind and is totally legitimate. I was financially distraught and needed financial relief. I got it. And they also got a top rating from the Better Business Bureau.

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    Verified purchase

    Reviewed May 28, 2018

    Debt resolved... what wonderful words to hear. NDR is doing a wonderful job of helping me to be a debt free widow much sooner than I could have been without their help. I will be waiting on the words... debt free.

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    Verified purchase
    Staff

    Reviewed May 28, 2018

    You all are wonderful. I could not ask for a better team helping me get my debt taken care of. You have already paid off one of my major credit cards that we thought we would have issues with. Thank you for all you are doing for me.

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    Verified purchase
    Customer ServiceStaffProcessTransparency

    Reviewed May 28, 2018

    National Debt Relief helped me a lot. I was in a debt and so I looked for an option by searching it online. And then I called them, they explained the terms and conditions and I found them very feasible and workable so I opted to work with them. In running through all these things, the first thing I thought was if they were legit. I've been working with Donavan and he explained stuff, how it works and how many people have already gotten help from this and that helped me in moving forward with this. I signed up for their five-year program and would be paying 798 bucks monthly. I find the payment plan to be a little on the higher side though, maybe because of the amount of debt I have, but it's feasible. It's been more than a year since we started and we have finished one of the three debts I have enrolled in the program. I shall recommend National Debt Relief to people who are in debt.

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    Verified purchase
    Staff

    Reviewed May 27, 2018

    The notice that this debt has been satisfied is of great appreciation and relief to me. I have confidence that National Debt Relief will help me further in this situation. National Debt Relief has done a fantastic job! They are professionals in the debt relief business and know what they're doing!

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    Verified purchase

    Reviewed May 27, 2018

    We have been with NDR since January of this year. We are very pleased to have had settlements set up with several of our creditors at 50% and even 65% savings of the amount owed. We feel very good about the progress we have had already and are happy to have found a great company to help us with an otherwise insurmountable problem.

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    Verified purchase
    Customer ServiceStaff

    Reviewed May 27, 2018

    When I called NDR, I was on the verge of being sued by collection agencies. NDR representatives were very understanding of my situation and didn't judge me and actually made me feel comfortable talking about my situation with them. Phone calls stopped and within the first month they had resolved one of my debts. Yes they charge fees, but I think it's reasonable considering the stress I'm no longer having to deal with. My only regret is not calling them sooner.

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    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed May 27, 2018

    Sebastian ** was a great help to me and I could not ask for a better person to work with. He had all the answers to my questions, and was always available with communication. When and if I have to recommend--I will recommend National Debt Relief and definitely Mr. **.

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    Verified purchase
    Customer ServiceStaff

    Reviewed May 27, 2018

    In my humble opinion Lawrence ** is one fine representative for you. I had already gotten lined up with a competitor. But decided to check ratings with the BBB. Ultimately you were rated #1, and mine did not even make the top 12 on that particular list. I phoned you and got Lawrence **. And it is only because of his excellent work in explaining all the details in such a way that I could understand, that I decided to switch to you. I am a retired pastor, but at one time I was a national sales trainer for a company. From my experience Lawrence has the sales techniques down pat! You need to clone him! Give him a raise, or at the least give him a bonus. Celeste, in the Welcoming, also was able to answer questions I thought might be unanswerable. The proof is in the tasting of the pudding. I hope 24 months from now I am able to say, "Well done!" Thanks, all!

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    Verified purchase
    StaffTransparency

    Reviewed May 27, 2018

    They were very helpful and knowledgeable about debt relief. They made it very clear as well for people who need help in their tough situation. I would recommend using National Debt Relief with all my friends who are in need.

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    Verified purchase
    Staff

    Reviewed May 27, 2018

    Very professional, informative and made me feel confident that I made the right choice. I strongly suggest that you try talking to National Debt Relief first. This was a pleasant experience. They cover all the points. Thanks so much National Debt Relief!!

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    Verified purchase
    Customer ServiceStaff

    Reviewed May 27, 2018

    A great service. They just settled the first of my debts and saved me hundreds of $. I was surprised when I received the email asking permission to settle. I wasn't expecting such a large discount on the debt. Thank you. Keep up the good work.

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    Verified purchase
    Customer ServiceStaff

    Reviewed May 27, 2018

    As skeptical as I was to call, expecting a total sales-driven conversation, the representative was absurdly insightful, thorough and to the point, which I loved. My questions were answered without unnecessary information and in essence of my inquiry. Very impressed by the experience and I hate customer support phone calls. Highly recommended.

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    Verified purchase
    Online & AppProcess

    Reviewed May 27, 2018

    I needed help with my credit card debt and I saw National Debt Relief's little ad. I read about it and it sounded good. Enrollment was easy. Their program consolidated everything and the debt is easier to manage now. I'm halfway through and they have already made some settlements. It was easy to deal with my debt negotiator, but their website could have been laid out a little easier. They set me up with a company for a monthly payment, and the whole plan itself could have cost a little less for the consumer. Working with National Debt Relief has given me fewer worries. But the credit is gonna hurt for at least three years and I would receive a late payment thing all the time.

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    Verified purchase
    Customer ServiceStaffProcess

    Reviewed May 26, 2018

    Everyone on the phone was professional & very supportive. Vanessa was especially wonderful!! She offered a lot of additional information and did a wonderful job of breaking down all of the parts to the process.

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    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed May 26, 2018

    Very please so far. All the information was explained. Phone calls were returned promptly. Everyone I talked with was very knowledgeable, friendly and professional. Paperwork was easy to read and fill out. They had excellent accreditation. They will be making follow up call. They understand how time sensitive the paperwork process is.

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    Verified purchase
    StaffProcess

    Reviewed May 26, 2018

    I found the service provider to be understanding about my situation and willing to walk me through the process. Very professional and pleasant. Daniel ** helped me to understand the way this process works in plain English and easy to relate to my needs.

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    Verified purchase
    StaffProcess

    Reviewed May 26, 2018

    First of all they had someone who was very articulate and knew his job very well. He helped me understand how the program worked. I feel good about this company. I found them on the BBB website and I'm glad I did.

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    Verified purchase
    Staff

    Reviewed May 26, 2018

    Both people that I spoke to were nice and easy to understand. It was a lot of information, but they went through it in a timely manner. Hopefully, they can save me some money. Then I will give them 10 stars.

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    Verified purchase
    Customer ServiceProcess

    Reviewed May 26, 2018

    Good customer service and always answer any question I have. I would definitely recommend it to friends and family and so far my experience with them is good and hope to quickly resolve all my debts. This program is definitely for me and I’m glad I came across with them and now looking toward to be debt free.

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    Verified purchase
    Customer ServiceStaff

    Reviewed May 26, 2018

    I joined the program in April 2018 because of massive debt, I didn't want to claim bankruptcy, I believe you should resolve your debts not run from them. National Debt Relief has already paid one debt and is currently paying another, I have a few more to go but it feels great to stop the harassing calls and be able to pay my creditors, NDR's staff are kind, respectfully and very competent at their job... 5 stars from me.

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    Customer ServiceStaffTransparency

    Reviewed May 26, 2018

    Good experience. Nice agents. Good communication. I will refer them to others. I am just not sure yet how it will work in the nearest future. We will see. Looks good so far. Lots of reading required and many signatures.

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    Reviewed May 26, 2018

    I am so glad I chose N.D.R. I had talked to another company also to compare there programs. PLEASE!!! Do not waste your time! Andrew and all of the other people I have talked with at N.D.R. have been so helpful. He gave me a number to start with and it never changed. The other company threw so many different scenarios, numbers, months,etc. that I was so confused and pressured. Andrew was so calm and helped me through the process with ease. NO PRESSURE! I also want to thank Wilson, David, and Jason for their help. The other company ask me why I went with N.D.R. I told them it was a gut feeling. That feeling comes from the honesty and trust I feel with N.D.R. Thank you.

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    StaffTransparency

    Reviewed May 26, 2018

    The enrollment process was quite quick and easy. The customer agents were very thorough and explained my options carefully. They were very friendly, courteous and professional. I know the road ahead to getting my credit is on track may not be easy, but I feel a bit more at ease knowing I have options and other people are in the same situations on a daily basis.

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    Response from National Debt Relief

    Hello Barbarita,

    Great to hear! We understand that the process can be difficult at times. As such, our goal here at National Debt Relief is to provide a 5 star experience for every client.

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    Reviewed May 26, 2018

    This company really help the financial burdened people. Great communication, clear detailed information. So far, saving me a lot of money. I was reluctant to use a debt consolidation case company. I was thinking more of bankruptcy, but I am pleased of the work of NDR is doing for me.

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    Staff

    Reviewed May 26, 2018

    National Debt Relief was very courteous and professional in the manner they handled my situation. So glad to have come across this debt consolidation agency as I was searching on the internet. Hoping to be debt free in a little over three years.

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    Staff

    Reviewed May 26, 2018

    I got behind on my credit cards when I went from 2 jobs to 1. They have did an excellent job and am very thankful for them. I'm just a few months in and they have already started settling. If you need help this is the best place to get it.

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    Reviewed May 26, 2018

    I just started the program. So I can’t say it was an overall good experience. But so far the beginning of has been good. The people I talk to have been helpful explaining the program to me how it can affect my credit but at the end it will help me.

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    Customer ServiceStaffTransparency

    Reviewed May 26, 2018

    During the 2016 flood, everybody in the South West part of Louisiana was flooded out. We lost our means of making a living here and I got by with all the credit cards. It was the reason why I sought debt relief services. I went with National Debt Relief as they were well-known and they didn’t look like a fly by night kind of service. I called them because I was very concerned. They have a separate bank account that they hold our money and I also found out that they were very honest. My enrollment with NDR went well and it wasn’t difficult. Their rep pulled out my credit report and they told me everything that was on my credit in a matter of minutes.

    The negotiator who helped me was friendly and really knowledgeable. I asked a few questions about the service provided for us. I want no consolidated type of deal and he explained to me the process. If someone tried to contact me and wanted to bring me to court, he told me he got a team of lawyers and that I won’t have to worry. He made me feel comfortable about where I was sending my money. He explained and said, “Don’t try to put yourself in a bind. Just pay what you can pay.” I will recommend NDR to anyone that has been on a hard time and wanna try to pick themselves up and start all over. Working with them stopped the creditors from calling and sending all kind of threatening letters to me. It was a burden off my back.

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    Staff

    Reviewed May 25, 2018

    Very informative on my options. Worked me through the First Step on my way to resolving my debt issues. :) I believe I will be sleeping better soon! Very nice and sympathetic staff to work with! Take that First Step, it's a BIG one, but the path to freedom is in sight!

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    Reviewed May 25, 2018

    Great customer service on both the enrollment and the welcoming call. Made everything simple and easy to understand. Was able to reach an agreement and settlement, that will help me get out of debt faster. They understood my situation and helped find the most reasonable plan.

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    Reviewed May 25, 2018

    First off I have to say I am very impressed with National Debt Relief... I have tried everything under the sun to get help with the debt I have gotten into due to my divorce and getting hurt so I cannot work. N.D.R. came to the rescue so to speak. They are the only people that even attempted to give me a chance. They are professional but treat you like a person not just another "account". Let's just say by the time I was finished with everything I felt like I had an elephant taken off of my shoulders all thanks to Waseem ** because he actually listened to what I had to say and was so understanding of my situation. (Which by the way if you ever decide to find another profession, I personally think you would make a great therapist... LOL.)

    Also, this is my bad cuz I'm horrible with names but the lady that I spoke with on my second phone call was great also. She was just as helpful and understanding. Don't feel bad that I could remember Waseem's name and not yours... His is on an e-mail sitting in front of me. To sum all this up, N.D.R. was and is there for me and their team of employees are the best... THANKS TO YOU GUYS I FEEL LIKE I CAN BREATHE AGAIN... VERY HAPPY MOM.

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    Transparency

    Reviewed May 25, 2018

    I was treated very well and had everything explained in detail. It was a difficult decision to deal with my debt, but I am glad that I reached out to National Debt Relief. I would highly recommend it to friends and family.

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    Customer ServiceStaffTransparency

    Reviewed May 25, 2018

    I was very happy with the service I received from Audia. She was very knowledgeable and easy to work with. She communicated mainly through email due to my schedule and was very quick in responding. I feel relieved in knowing that I am on the path to becoming debt free.

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    StaffProcess

    Reviewed May 25, 2018

    Everyone I spoke with was caring and professional! They made sure I understood everything. The process was fast and easy. They made a difficult situation easy and left me feeling secure and that I was in the right hands. Thank you!

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    Reviewed May 25, 2018

    Working with Tamara ** was great. We had some problems with my phone but she was very professional and made me feel very comfortable with this hard times I was going through. I was in such a mess when I called but she helped me so much. In fact the whole process with the whole team what a great program Thanks to all.

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    Customer ServiceStaffProcess

    Reviewed May 25, 2018

    Representatives were well informed, polite and thorough. They both made the process quick and painless as possible, I would highly recommend National Debt Relief services. Representatives walk me through the forms step by step and answered all questions and returned my emails quickly.

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    Reviewed May 25, 2018

    I have had two Settlements thus far and I have been very very please with my settlements, both settlements were almost less than half of the full balance. 2 accounts settled and 13 more to go, I am on my way to financial freedom!!!

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    Staff

    Reviewed May 25, 2018

    They did an awesome job and very informative and helpful!! Thank you for helping me get out of massive debt!! Very understanding people which encourages people to work toward getting out of debt and will be there for you every step of the way.

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    Reviewed May 25, 2018

    Ed was great to work with. He addressed all of my questions candidly and openly. There was clear communication and understanding the program was straightforward. Pleasant, patient and helpful throughout the enrollment process. I would definitely recommend for someone who finds themselves in an impossible financial situation.

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    Price

    Reviewed May 25, 2018

    I see that the settlements are the same that the company offers. I sent the money to you guys and I am not saving anything, on the contrary, it cost me more. If I would know that the companies offer you a settlement without you, I would have done it on my own. Everytime there is a settlement, I end up paying more with lawyer cost, and the additional fees that it involves. Will never do this again.

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    Response from National Debt Relief

    Hello Wanda,

    I’m sorry to hear about your experience and also want to thank you for sharing your concerns with us. This is definitely not a usual occurrence for our company. We will be reaching out shortly in order to better understand and hopefully resolve. You can also call us directly at 888-660-7427.

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    Staff

    Reviewed May 25, 2018

    Thank you National Debt Relief, you've showed excellent in everything you do, quick and fast, always keeping in touch with me, and relieving my worries over my debt. Your consumer service team always very respectful and on point, and the counselors who sign me up made me feel a big relief. Off my back, and it was quick, simply and fast, no hard drawn out facts. Thank you guys for your help in this matter.

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    Reviewed May 25, 2018

    Great customer service, always helpful, and answer all questions. I never thought debt relief would be a way if not for your team... Thank you for all you have accomplished on my behalf, I am truly relieved. Would recommend you all to anyone, the best.

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    Reviewed May 25, 2018

    WOW! I received my first settlement offer from National Debt Relief & I couldn’t be more pleasantly surprised! It happened quicker than I expected & the offer was better than I expected! Very happy with my experience so far!

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    Customer ServiceProcessTransparency

    Reviewed May 25, 2018

    5 star goes to Mr. Marcus ** for the way he handled my call. The patience to explain about the program and how it works, and in trying to work it out with me. Also Monica who took my welcoming call. Explained the program once more. Excellent customer service. Looking forward to a fruitfull outcome!!

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    Reviewed May 25, 2018

    Thank you for resolving my debts. I was surprised 2 settled so quickly. Looking forward to seeing the last 2 cards I have settle with you. I know one already has an offer as they won't stop calling me, hopefully my BofA card that is connected to my checking/savings account will settle as easily as the rest.

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    Customer ServiceProcess

    Reviewed May 25, 2018

    The experiences that I had with both James ** and Glenny in customer service were beyond incredible, to say the least. It seems from the very beginning they both bent over backward to allow me time to understand everything and to move forward so that I could make an informed decision for my future. This experience and my decision to enroll in your program have brought me a lot of relief and security. I'm nearing 70 years young on 6/25 and I felt dragged down by my debt. Gratefully, I can see light at the end of the tunnel and thanks to the creators of your company which has allowed me to have top drawer experience. Congratulations on a job well done and keep it up.

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    Staff

    Reviewed May 25, 2018

    Kameel was more than helpful! He was professional and compassion to our needs and concerns. The staff have all gone above and beyond to alleviate any concerns we have! They answered all our questions & we feel comfortable with our choice!

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    StaffProcess

    Reviewed May 25, 2018

    The team was extremely helpful, patient, kind, and informative. I would recommend them to anyone. We are new to any type of debt relief program and this process has been smooth enough for us to feel comfortable and confident that we are being taken care of.

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    Transparency

    Reviewed May 25, 2018

    Up to this point NDR has really made me feel like I am back in control again. Their customer services and explanations are quite helpful. I’ve woken countless days wonder when I will get a second chance at life again. NDR showed me that chance.

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    StaffProcessTransparency

    Reviewed May 25, 2018

    Sebastian was patient, kind and very helpful. He explained everything to me clearly and was never judgmental. The process was easy and makes my life a little less stressful. I am thankful to have them on my side to help guide me out of this mess I made.

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    Staff

    Reviewed May 25, 2018

    Thank you for being thorough and helping me on my journey to debt freedom. Everything went smoothly and quickly and I’m very excited to work with you as I get myself out of this slump. Thank you again and have a nice day!

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    StaffProcess

    Reviewed May 25, 2018

    I found that this company was wonderful. The two agents I spoke with were pleasant and Most helpful in explaining everything that was involved with the program and also had the most amount of patient for any and all of my questions.

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    Customer ServiceStaffProcess

    Reviewed May 25, 2018

    Polite, professional, thoroughly went over the contract and the program. I feel comfortable and very informed with the program. Explained the pros of being part of the debt consolidation program. I will recommend this program to a friend. The process was easy. Everything was done by email.

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    Customer ServiceStaff

    Reviewed May 25, 2018

    The call was professional yet friendly, and thorough. I feel very good about being with the company and how it will allow me to have a fresh start and be ultimately debt free. I'm glad that I made the call.

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    Customer Service

    Reviewed May 25, 2018

    Customer service provided a lot of information for my better understanding of the whole process, which made it less stressful and helpful. I would definitely recommend the service to anyone of my friends or family in a financial crisis. Thank you all for what you do.

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    Reviewed May 25, 2018

    Barbie was very caring and informative, looking forward to progressing with you all. Even with the helpful attitude of calling her personally with any questions of concerns. I believe I selected the correct program to help me reach the goal needed to get out of debt.

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    Customer ServiceStaff

    Reviewed May 25, 2018

    The people at NDR were very friendly, professional and helped every step of the way. They kept us informed every step and always took the time to answer all questions. I would recommend NDR to anyone wanting to be debt free.

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    Customer ServiceStaff

    Reviewed May 25, 2018

    My experience has been great so far. When you email them quick response. They make their business to get the best settlement that you can get. The representatives are the nicest. I would recommend to anybody in my situation. I am so glad that I chose NATIONAL DEBT RELIEF!!!

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    Customer ServicePriceTransparency

    Reviewed May 25, 2018

    I was hesitant at first but really wanted to avoid bankruptcy. I decided to call and the experience was incredibly painless and smooth. I had great customer services and explanations given regardless if the question was silly or serious. It is amazing that an entity like this exists and that more people don't strive to use it. With as much debt as I have to the monthly payments, it's really impressive and affordable. The upfront honesty is definitely key and they seem to flexible should life happen. I highly recommend if you are seriously struggling with large debt or debt that has gotten out of control.

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    Reviewed May 25, 2018

    Excellent customer service and very helpful in situations I have not been in before, and make it easy and efficient so far! Everyone is helpful and pleasant and understanding, making me feel better. Thank you for your assistance. If I know someone in this position I will recommend your company.

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    Customer Service

    Reviewed May 25, 2018

    My experience has been awesome. No problems at all with service support and when it comes to verifying my account, there is no issues there. The prompt reply is outstanding and yes not only will recommend to someone, I am placing a link on my website. Thank you guys.

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    Transparency

    Reviewed May 25, 2018

    NDR has been very helpful with resolving my credit issues. They inform me of changes and give constant updates on my account. I would recommend them to another friend if they were ever experiencing the same issues that I am.

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    Customer Service

    Reviewed May 25, 2018

    I was very nervous to even make the call to NDR. But from the first call, I felt comfortable and relieved. We have just made our first settlement and I could not be happier that I am on my way to being debt free. It is going to be a 4 yr program and I finally see a future.

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    StaffProcess

    Reviewed May 25, 2018

    It was a wonderful experience and the employees were very informative about the entire process. I felt very comfortable moving forward after speaking and being educated on exactly how the company operates. I would highly recommend National Debt Relief to any consumer who was in need of a service like this because everyone was extremely professional.

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    StaffTransparency

    Reviewed May 25, 2018

    Both representatives were very thorough and courteous. They explained everything very well so I understood all my options. I can finally see a light at the end of my debt tunnel. Thank you for giving me hope and not making me feel less about myself.

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    StaffProcess

    Reviewed May 25, 2018

    They were very specific, exceedingly helpful, and friendly. Glenn was good in explaining the whole process and making sure I understood. Made it easy. The process was easy and pain free. Would recommend to a friend. Thanks to NDR for putting us on the path to getting us out of this hole we are in.

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    Reviewed May 25, 2018

    National Debt Relief comes through again!!! I had a debt over 12K and NDR negotiated it down to less than half of what I owe. One step closer to becoming debt free. I highly recommend this company. Let NDR come through for you too.

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    Staff

    Reviewed May 25, 2018

    From start to finish every person was great. Thanks so much for all your help and concern! The help in saving money and getting out of debt was a life saver! I just wish we could have finished my husbands before he died and been done with his debt too. I never talked with one person who was judgmental at all. You were all so genuine concerned to help! The legal department was very helpful! I never had to go to court or worry about being harassed. Thanks so much. I finally have my life back and debt free!!! Bless you all! Thanks.

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    StaffTransparency

    Reviewed May 25, 2018

    NDR got me great settlement of my loan. They are very professional people, treats me as a human not a number, gives me updates on what’s happening to my account. I highly recommend this company. Thank you very much, you made my life easier.

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    StaffProcessTransparency

    Reviewed May 25, 2018

    Very nice and easy to talk to. They were easy to understand when they explained how the program works. I’m glad that they made sure that I knew that if I didn’t want to complete the program I could end it at anytime, that is reassuring to me.

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    Customer ServiceStaff

    Reviewed May 25, 2018

    The Agent was very thorough and accurate with his assessment of my situation. Allowing me to take the appropriate steps forward on my path to debt recovery. I’m so thankful I made call. Everyone is so knowledgeable and helpful. I will refer your company to my friends and family. Thank so much.

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    Customer Service

    Reviewed May 25, 2018

    I had several credit card debit and National Debt Relief have so far lived up to their name. Some of the credit card companies still continued to contact me, however when I called National Debt Relief to tell of my experience customer service has been great at resolve these issues.

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    Staff

    Reviewed May 25, 2018

    Very knowledgeable and helpful. I have felt at ease with the entire experience. All my questions were answered. I would highly recommend them to anyone in need. I feel a weight was lifted from my shoulders. Thank you for your understanding, kindness and knowledge.

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    Customer ServiceStaff

    Reviewed May 25, 2018

    National Debt Relief helped me sort and fix my issues with my debts. Fantastic customer service when I had question that needed answered they were always there. The customer service rep would go through everything step by step so it was easy to understand.

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    Transparency

    Reviewed May 25, 2018

    I'm one very satisfied customer. This has been the best decision we've made to work with National Debt Relief. You made it possible for us to be debt free in a relatively short period of time. Everything was thoroughly explained to me. I am excited to be debt free soon and a new beginning in a shorter time than I could ever make happen.

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    Customer ServiceStaff

    Reviewed May 25, 2018

    I was satisfied with my welcome phone conversation with Gabriella. She was knowledgeable, courteous, answered my questions, and she provided clarification. I have a better understanding about how I will become free of my financial debts. She listened to my concerns.

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    StaffProcessTransparency

    Reviewed May 25, 2018

    Excellence. All my Questions were answered with courtesy and patience. Program explained professional and so I understood all. Signed up, I was very nervous and the Costumer Service Agent put me to ease. I would recommend this to my Family and Friends.

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    StaffTransparency

    Reviewed May 25, 2018

    The person that I talked to was very helpful. She was very clear when talking so I was able to understand her. And at the end she asked if there were any questions. And if I understood everything. Which I did.

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    Staff

    Reviewed May 25, 2018

    I learned a lot from everyone I talked with. I wish B.A. and other creditors start giving me more deals. Thanks all of you who had been kind to me. I sometimes wondered if you all could do what I had read in advertisements.

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    StaffProcess

    Reviewed May 25, 2018

    So far I feel like I will get help with my debt. Darien ** was a big help. He helped me understand how the program works. I like that your on my side and that I have control over my debt being paid. Thank you!

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    Customer ServiceStaff

    Reviewed May 25, 2018

    I would like to say that this is the first time that I have encountered such nice people over the phone. They have helped me and Teddy answered all my questions before I even signed up. Thank you for the opportunity to get out of debt.

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    Customer ServiceStaffTransparency

    Reviewed May 25, 2018

    Very informative and answered all questions and then some! Would highly recommend to a friend! Marvin ** walked me through the agreement page by page and answered any and all questions and explained everything in great detail! The welcome call was very informative and went over the whole program and all my information!

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    Customer ServiceStaffProcess

    Reviewed May 25, 2018

    The staff at NDR are all pleasant and extremely helpful. I am anxious to tell my friends or anyone in financial hardship to call you. Although my daughter helped me (she is also enrolled in this program) it was very easy to fill out the application as well as sign documents. I did not have to leave my home nor did I sit around and wait for a phone call. The response time was quick.

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    Staff

    Reviewed May 25, 2018

    After just 24 hours, I was approved to begin the road to financial freedom. Marcus was very professional and answered all of my questions. I highly recommend this service to anyone who is wanting to get out of debt. I feel totally at ease and feel confident I have made the right decision.

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    StaffProcessTransparency

    Reviewed May 25, 2018

    Both representatives that I spoke with today were very friendly, patient and professional. I completed my business with a true feeling of relief that my debt will soon be under full control. Additionally, I have a full understanding, thanks to their explanations, of the entire process and what to expect in coming months.

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    Staff

    Reviewed May 25, 2018

    Most professional people I have ever dealt with. Helpful, understanding and great at just listening and hearing me out. I will most definitely let my friends and family know about how good this company really is with trying to help people.

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    Staff

    Reviewed May 25, 2018

    The gentlemen that assisted me today were very professional and and educated on the matter at hand. Their competence in giving me the best product that not only assist me financially, but ensure I have a peace of mind, was parallel.

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    Customer ServiceStaff

    Reviewed May 25, 2018

    My questions are always answered and responses are quick. They have handled my accounts well. I’ve never had any problems making contact either by email or by phone. Representatives are always kind and very informational. Most creditors stop calling and I’ve had no issues.

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    StaffProcessTransparency

    Reviewed May 24, 2018

    My experience with getting enrolled with the program was excellent, personnel very professional and informative, all aspects of enrollment were easily understood. Thank you for making my financial situation better! Glad I contacted National Debt Relief. Very comfortable speaking with Johnathon ** I felt relieved. Everything was well explained and felt at ease.

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    Customer ServiceStaffTransparency

    Reviewed May 24, 2018

    I have recieved excellent service from all teammates. I look forward to this process of recuperating my credit and getting that more closer to being debt free. Including, all the email correspondences have been informative and clear to understand. Thank you.

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    Staff

    Reviewed May 24, 2018

    The debt specialist and the welcome center person was very friendly and helpful. They understood my situation, struggling with the debt that is hard to pay off especially when you have multiples. I would recommend this to anyone who needs or wants help with their debt that they can't keep up with on a daily basis. There is help out there and it's name is National Debt Relief! Thank You.

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    Price

    Reviewed May 24, 2018

    So far so good. Just started the program. They're saving me money And who doesn't like to save money. I know I do. Also the payments that I am Starting to make are reasonable and affordable for me. Basically they broke up the payments for me which is why I can afford it and I appreciate that very much. To be able pay back my debt within 2 years is awesome. To me this company rocks!!!!

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    Customer ServiceStaffProcess

    Reviewed May 24, 2018

    I spoke with a Mr. Myles **, he was great! He was very personable, friendly and informative. Everything he did was in a timely matter. Also, on my welcome phone call I spoke with a Mr. **, he was great, too. Both spoke clearly and gave me all the info I needed, they answered any questions I had and were nice and great to work with. I would recommend the company as well as these 2 individuals to work with! Very happy so far!!! The made the process easy and less stressful and took a big weight off my shoulders so far!

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    Staff

    Reviewed May 24, 2018

    So far they have been amazing! Helpful with every step of this difficult situation. Anthony especially was personal informative and made me feel confident about my choice to move forward with them. I am hopeful to reach financial freedom with their help!

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    Customer ServiceStaff

    Reviewed May 24, 2018

    Representative was very professional. I would say that I had a very positive experience. The response was timely and they answered all my questions. I had requested for them to reach out via email and they were persistent about calling me which was a little annoying.

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    Transparency

    Reviewed May 24, 2018

    Thoroughly explained process. Only wish I didn’t have to allow my accounts to go negative to allow negotiation. Wish using a company such as this could negotiate using their prequal process as the basis to gain the needed help. Coming to this process to avoid having future worse outcomes.

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    Reviewed May 24, 2018

    Very professional fast service. No bouncing around. They work with you. They don't pressure you. They keep right on top of your case. They understand your situation. They are very quick to respond to an issue and they deal with it 100 percent. They make you feel that you are important to them.

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    StaffProcess

    Reviewed May 24, 2018

    Both representative I dealt with were very informative and answered every question I had with precise detail and didn't mind taking their time with me. They were both very personable and knowledgeable about the program. They seem to actually understand my situation and not judge me for getting into this situation.

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    Reviewed May 24, 2018

    I just got off the phone with a representative from NDR and they had great news in that I had 4 offers from my creditors. At first I wasn’t sure how I felt about using this service but it is really paying off. Thank you for all your help and professionalism.

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    Price

    Reviewed May 24, 2018

    I am new to this but I'm happy to say that National Debt Relief was able to consolidate over $10,000 out of $13,000 into a reasonable and affordable monthly payment for me. It's a big relief knowing that I'm not going to be scraping and applying for multiple credit cards to pay off my debt with zero percent interest only to repeat the process 15 months from now with more credit cards.

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    Reviewed May 24, 2018

    I am satisfied with the outcome of your work on my behalf. Thank for your reply to my emails. Your service persons take my personal calls and assist me with on time answers to my questions. I have found your directions to be very helpful.

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    Customer ServiceStaff

    Reviewed May 24, 2018

    I had a good experience with the first settlement. We were able to settle with creditor and was able to receive help from customer service to understand the settlement. I would definitely recommend to my family and friends. Good Job.

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    Customer Service

    Reviewed May 24, 2018

    My experience with National Debt Relief has been very pleasant. Every effort was made on their part to make sure that I understood all aspects of this agreement. I would highly recommend to other customers. If you ever have any kind of problem or questions to ask, all you have to do is call the Customer Service, and they will be more than pleased to help you.

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    National Debt Relief Company Information

    Social media:
    Company Name:
    National Debt Relief
    Company Type:
    Private
    Year Founded:
    2009
    Address:
    180 Maiden Lane, Ste. 2800
    City:
    New York
    State/Province:
    NY
    Postal Code:
    10038
    Country:
    United States
    Website:
    www.nationaldebtrelief.com

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