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National Debt Relief Reviews

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About National Debt Relief

National Debt Relief is one of the largest debt settlement companies in the U.S. Founded in 2009, National Debt Relief negotiates with creditors to reduce how much you owe on unsecured debts such as credit cards, personal loans, medical bills, private student loans and collections. It offers personalized plans to help you resolve debt, along with support from dedicated debt specialists.

Visit www.nationaldebtrelief.com
Pros
  • Free consultation with debt coach
  • Free debt relief quote
  • Numerous accreditations
  • Professional and responsive customer support
  • Easy enrollment process
Cons
  • Fees can reduce overall savings
  • Not available in all states

National Debt Relief Reviews

Over 50k reviews since 2016

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    3 featured reviews
    How do I know I can trust these reviews about National Debt Relief?
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    Page 238 Reviews 47035 - 47235
    Verified purchase
    Customer ServiceStaffProcess

    Reviewed Sept. 28, 2017

    Great customer service! They are ready and willing to help you get all the answers you need. From the first call, to the last; they walk you step by step on the program. They will not give you the second thought impression. This program gives you a great sense of relief. Thank you!

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    Customer ServiceStaff

    Reviewed Sept. 28, 2017

    Great service overall. All representatives have been amazing and the commitment they have should with respect to best assist me has been a wonderful experience. Also, the promptness to inquiries is great and respond time is the best I have ever experienced. Thank you all your support.

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    Reviewed Sept. 28, 2017

    I am pleased with the experience and service. I would like to know how the negotiations are going with each account. I don't get an update on my accounts. Would you provide updates on each account? Or have a feature that allows me to review notes.

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    Process

    Reviewed Sept. 28, 2017

    I suffered much anxiety when it came to not paying the bills that I enrolled in the program. I felt like a deadbeat. My debt was overwhelming as I was paying the minimum due each month and getting nowhere. I'm now at year two in the program and can see the light at the end of the tunnel. I'm almost free of that incredible debt. I will never get another credit card for the rest of my life. I've learned that if you cannot pay with cash, let it go! I'm truly indebted (no pun) to National Debt for restoring my sanity. I'm almost there and will be able to exhale.

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    Reviewed Sept. 28, 2017

    When I enrolled into the program I was told it would be $9 fee for every account resolved and $1.50 for processing. I checked my account and in one month I've paid $314 in fees. I also have derogatory marks on accounts that have been settled when I was told National Debt Relief would make sure no bad marks would be added on credit reports after settled debt.

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    StaffProcessTransparency

    Reviewed Sept. 28, 2017

    My experience is excellent. The process to get in the program was fast and easy. They are really nice and courteous. Explained everything. I had options on the fastest ways I can become debt free. It's monthly payments that eventually I will clear all my credit cards.

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    Customer ServicePriceStaffProcess

    Reviewed Sept. 28, 2017

    I was having issues. I was just paying the credit card bills and it wasn’t doing anything because of the interest rates and it was just killing me. As much as I put in, I couldn't get it down. I will always spend extra and it didn't seem like it would do anything. I received a few notifications online to help with my credit and ended being with National Debt Relief. We talked to them and the guy was super helpful until he got me connected to them. They were all very helpful and always answered questions. And if I ever needed anything, if I needed them to call me back, they'd call back.

    Ever since I've been part of the program, it's helped. Knowing that two are down and we're working on the last one, it's a relief to know that it's actually something being done. I also learned something from that -- No credit cards. Now, they're working on a thing where I'm going to do a loan so I can start on working on bringing my credit back up again. We're on the final stages. They're great and I've recommended them a few other friends.

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    Customer ServiceStaff

    Reviewed Sept. 28, 2017

    By making the decision to sign up with National Debt Relief's program, not only was I able to save my credit from long term damage, but I was able to get out of debt by only paying a fraction of what I owed. Being in this program has taught me how to balance out my credit card usage alongside my Monthly income. I've already recommended this program to my boyfriend and several others. Another plus is National Debt Relief's customer service center. Every single time I had someone on the phone not only were they helpful, but they sounded like people who loved their job, making it a pleasurable experience from start to finish!

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    Customer ServiceStaffProcess

    Reviewed Sept. 28, 2017

    We just started the program, but so far so good. Excellent, detailed, caring, customer service. We did not feel judged regarding our situation. We truly felt they were there to help you. We feel as if 100lbs is off our back. Thank you so much for all of your help thus far. Cannot wait to be debt free.

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    Customer ServiceStaffTransparency

    Reviewed Sept. 28, 2017

    Our experience was exceptional. Each person we spoke to explained everything in detail. The response time from when I signed up was immediate. My approval only took maybe 30 minutes. Everyone was efficient and very kind. We had an amazing experience with everyone we talked to.

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    StaffProcessTransparency

    Reviewed Sept. 28, 2017

    So far the experience has been made detailed, clear, and as simple as possible. Both of the representatives that I have spoken to (Dean & another woman) have been so professional, knowledgeable, and helpful. We'll see how I feel once the program starts but so far I have no complaints. Satisfied thus far.

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    Customer Service

    Reviewed Sept. 28, 2017

    My first account was settled and National Debt Relief did exactly what they promised. They contacted me to present the settlement and it was less than I imagined. They called me and emailed me to notify me of the offer.

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    Customer ServiceProcess

    Reviewed Sept. 28, 2017

    So far I have had a great experience work with NDR on the phone and electronically. I have been slow at understanding some things we discussed, but they have helped me through it. With a basic understanding, the process is still new and confusing but I know who to contact when assistance is needed.

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    Verified purchase

    Reviewed Sept. 28, 2017

    So far, I have nothing but good words to say about National Debt Relief! I am more than pleased and highly recommend to all of my family and friends! When all of my debt is paid off I know that National Debt Relief saved me thousands of dollars. Thank you so much.

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    Verified purchase

    Reviewed Sept. 28, 2017

    All is fine. NDR is easy to work with for deaf people, even with video relay, PDF documents, and email. This is an excellent service for anyone who needs it. I am looking forward to paying off my debt in a year and a half, hopefully sooner than that.

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    StaffProcess

    Reviewed Sept. 28, 2017

    The two gentlemen that helped me through the process of signing up were very patient and informative. After speaking to each of them I felt comfortable with everything. They answered each of my questions and assisted with any concerns that I was having. Thank you.

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    Process

    Reviewed Sept. 28, 2017

    This company has been wonderful. I just wish they would help me build my credit score. Because due to late payments on my accounts it has hurt me to try and get into a house. I highly recommend this to friends and family. Which I did recommend my friends and they are using this program also.

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    Customer ServiceStaff

    Reviewed Sept. 28, 2017

    Customer service is friendly and helpful. It is a little scary to make that first step, but if you are able to save the amount suggested into your security account, it is worth it. I started with National Debt Relief 3 months ago and have already had one of my accounts resolved and paid off. It's a relief to have the stress of debt taken off your shoulders. The customer support services are there for you to refer all attempts to collect your debts (phone calls, letters, etc) to them, so that is another worry taken care of.

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    Staff

    Reviewed Sept. 28, 2017

    Very helpful, answered all questions and concerns. Nikki ** was very friendly and understanding. She let me take my time in deciding what to do. The welcome caller was also very helpful and answered concerns. He also recommended bi-monthly payments to help me out.

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    Staff

    Reviewed Sept. 28, 2017

    The people at NDR are very courteous and very efficient, they do put their customers first, they work with you very patiently and work hard to resolve your accounts. Thank you NDR for all you do to resolve my debts.

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    Staff

    Reviewed Sept. 28, 2017

    Every step of the way was very easy so far. I appreciate all that everyone did to help me with this problem. Brian did a great job explaining everything that I needed to know that would happen moving forward and what I should expect and how to get in touch with him if I have questions.

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    StaffTransparency

    Reviewed Sept. 28, 2017

    The personnel were kind, thorough and patient. They walked my husband and I through all of the small type, answered all of our questions and we felt they wanted us to feel comfortable and confident with our decisions to do business. Wonderful experience with no complaints. Feeling blessed! Thank you NDR!

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    Customer ServiceStaff

    Reviewed Sept. 28, 2017

    I have spoken with three different representatives of National Debt Relief and they were patient, courteous, and thorough. I have been considering contacting National Debt Relief for several months but was hesitant because I didn't want to withhold payment to my creditors. Once I finally called, the individual with whom I spoke was so nice and encouraging that I decided to go ahead and take the first step toward financial stability.

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    Staff

    Reviewed Sept. 28, 2017

    The peace of mind you get from them handling your finances is well worth letting them take over for you. I lost more than half my income and went through a very stressful time. Didn't want to file bankruptcy because I respected my creditors. I needed help and they provided that for me. It was easy and I am glad I was able to consolidate while they did all the embarrassing work. Thank you so much for your help.

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    Verified purchase

    Reviewed Sept. 28, 2017

    I sought for debt relief due to a big lump sum of about a five or a six. When I first started with National Debt Relief, I spoke to them a little bit more often, but over the time, I have not. I would like to feel a little bit more connected with them. Maybe I opted for something at the beginning that when I go online, what I am able to see is very limited. They have a backup company that has contacted me once or twice.

    NDR is showing me online that I have two that are pending closing. They supposedly have an agreement but I still received the bills for them. When I was first receiving the bills, I was sending them to NDR. After a while, it seemed like I didn't need to do that anymore because they have the information that they needed and they've been taking the funding out automatically. If what they are telling me is what it is then I would be pleased, however, I haven't seen that as of yet. I don't know where they come in to close out the two pending accounts because they've been pending for a while. I think it's due to building up the account that I have with them because what I pay them each month goes into an account. That's how they pay them on a monthly basis. I'm not sure. I don't know quite how they interact with my creditors.

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    Staff

    Reviewed Sept. 28, 2017

    I had tried consolidation before, but it didn’t work out for me, so I tried National Debt Relief. Their reps were very informative. I’ve been with them for less than a year and so far, I’m done with three of my major credit cards. They're paid off already and now, I have four left. It was a good experience.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 28, 2017

    My experience with National Debt Relief has been good. My husband and I were getting to the point where we couldn’t keep our head above water. National Debt Relief was Better Bureau accredited and it had so many great reviews when I looked it up. The signing process was a little bit lengthy which was close to two hours, but my interactions with them have been wonderful. They are really good about getting a hold of me. Sometimes they have to reach out to me multiple times because I work a lot of hours so they have to kind of reach out to me and continuously call me. I deeply appreciate it.

    They’ve been able to close four of our delinquent credits and I am very satisfied. It’s unfortunate that my credit score has deeply dropped but they warned me about that and I was fully expecting it. It’s tough when it happens but other than that, I get a letter, I notify them about it and they take it from there. National Debt Relief takes some stress away because they’ve been helping me resolve some of the things that I was feeling hopeless about. They are lifesavers and they go above and beyond. We live in a community where it takes a two person income to survive and things come up all time. It’s like the wheel never stops turning and it’s nice to have somebody working to help you manage that wheel, especially when you have kids.

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    Staff

    Reviewed Sept. 28, 2017

    National Debt Relief made me stop spending and I don’t party and go out as often. They tell me what they're going to be taking out of my checking account so I have to budget myself. It's an embarrassing situation and the rep was terrific. He was extremely kind and generous. It’s been a very positive and confidence-building experience. I would hate to use them again but I'm glad I found them.

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    Customer Service

    Reviewed Sept. 27, 2017

    Somehow I have peace of mind for the debts... But last week they called me asked me to give extra money for 2 months which I already agreed for the fix terms. Somehow they didn't force me to pay but asked me and not sure why they do that... That make me a little bit unhappy.

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    StaffProcessTransparency

    Reviewed Sept. 27, 2017

    Updated on 05/24/2019: At this point, they have me at about 50% of the way through the process. I've had a couple of different reps and they keep me well informed of what’s going on. I’m having no problems. National Debt Relief has done excellent work. They called me one time and we talked over an issue that we were having. They settled it right there. Working with them took a load off and I don't have large payments to make.

    Original Review: I had a great experience. Everyone I spoke with was friendly and very helpful. They answered all of my questions. Explained all of the different options of this program to me very well. I would have no problems recommending National Debt Relief to anyone looking to eliminate their debt.

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    StaffProcessTransparency

    Reviewed Sept. 27, 2017

    This process has been a pleasant one. During this challenging period, the staff at National Debt made me feel comfortable. They explained step by step the process of becoming debt free. Encouraging questions after each step. And reassuring me that National Debt Relief will handle the creditors. I feel so relieved.

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    Customer ServiceStaff

    Reviewed Sept. 27, 2017

    I assumed the welcome call would be another time consuming conversation but the representative went above and beyond to answer all my concerns. She was a true professional with positive energy more customer success agent should have in this industry!

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    Customer ServiceProcess

    Reviewed Sept. 27, 2017

    So far National Debt Relief has provided excellent customer service. I was skeptical at first. But they have answered all my questions and are doing what they said they would. I'm expecting that this whole process will continue to be painless and quick.

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    Customer ServiceStaff

    Reviewed Sept. 27, 2017

    There are not enough words of praise and gratitude from both me and my daughter upon learning today that one of her two college loans had been resolved by National Debt Relief in 10 months (which is more than two years less time than had originally been contracted). We would most wholeheartedly recommend NDR to all of our family and friends - excellent and immediate customer service, pinpoint attention to detail, and a rapid and welcome conclusion to my daughter's financial issue. Thanks so much!!

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    Staff

    Reviewed Sept. 27, 2017

    Very informative, very professional. I appreciate the attention given to my account and needs. I look forward to getting this started and the end result of being debt free. Thank you once again for answering all of my questions. There was no grey area and I feel assured my accounts are in good hands.

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    Customer ServiceTransparency

    Reviewed Sept. 27, 2017

    They provide services in Spanish and they answer all your questions. The process is fast and clear and if you have any questions you can call them anytime. I checked different places and the total amount was bigger than National Debt Relief.

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    StaffProcess

    Reviewed Sept. 27, 2017

    Everyone I've dealt with this in the process have been awesome! It's something I would definitely recommend to a friend without hesitation! It's going to get me out of debt way faster than the debt consolidation company that I was previously signed up with.

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    Customer ServiceProcess

    Reviewed Sept. 27, 2017

    Great customer service. Love working and communication via email. Thrilled so far with the program and the help I am receiving. Was not a hassle when calling in to go over the information. I appreciate all that Carlo and Antoine ** have done for me.

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    Customer ServiceStaffTransparency

    Reviewed Sept. 27, 2017

    Everything was well explained. Calls were not a distraction. Staff were easy to talk to. Not interrupted in any way. Felt very confident and secure during business. I was pleased with experience. Pleasant staff, very understanding. Was thankful for services.

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    StaffProcessTransparency

    Reviewed Sept. 27, 2017

    I am very pleased with the service I have received from Mark and Evelyn. I greatly appreciated Mark's honest and straightforward approach, as well as his patience in answering all my questions (there were many). Both agents were courteous and professional. The enrollment process was efficient and transparent. I feel confident that I made the right decision and I hope to be equally satisfied throughout this process. I look forward to completing the program and improving my financial stability.

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    StaffProcess

    Reviewed Sept. 27, 2017

    I have just setup the service but the representatives couldn't be more friendly or helpful. They really make sure you are comfortable with the process and the program before you complete the process. I would definitely recommend it so far.

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    Customer Service

    Reviewed Sept. 27, 2017

    Well I was hoping that this would happen a little quicker because I'm getting an awful lot of phone calls from my creditors which I was told that I wasn't going to be getting those calls but I am. Other than that everything's okay.

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    StaffProcess

    Reviewed Sept. 27, 2017

    Consolidate credit card debt. Daniel ** was very very helpful and got the process completed extremely fast. I am excited to have only one monthly payment and be debt free in only 39 months. Thank you National Debt Relief for my freedom!

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    Customer Service

    Reviewed Sept. 27, 2017

    Debt Relief worked with me. Even though I didn't have enough funds yet they settled the debt by covering it for me in advance. I was extremely satisfied with their professionalism and world class customer service! I would highly recommend to anyone who wants out of debt fast.

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    Staff

    Reviewed Sept. 27, 2017

    The people were friendly and very helpful and understanding of my finances and were able to help me out. When you are on a fixed income it is really hard to make ends meet. I am glad that they could help me out with this. It took some stress off of me. For that I thank them very much. They did a awesome job as well.

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    Customer ServiceProcess

    Reviewed Sept. 27, 2017

    I like the quick response and confirmation that you are working on my issue when I email you a request. From the start you all have been extremely comforting in this difficult process. I feel very confident that you are working hard for me to be debt free - so thank you!

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    Customer ServiceStaffProcess

    Reviewed Sept. 27, 2017

    My welcome call and enrollment was informative and thorough. I felt good about the process and I felt that I received more than enough guidance and tools to handle this financial transition. I spoke with Jeovany ** and he made sure that my husband and felt secure in trusting him and the company. We truly appreciated the steps we took that better educated us on how our debt would be resolved.

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    StaffTransparency

    Reviewed Sept. 27, 2017

    Due to circumstances beyond our control, we needed help to get out of Debt. National Debt Relief was compassionate and caring in wanting to help. The Supervisor we spoke to, Joseph **, took the time to fully explain the program. I have nothing but Outstanding Praise for their service.

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    StaffTransparency

    Reviewed Sept. 27, 2017

    I was very nervous but I am glad for getting things done with the agent. I am not native English speaker, so difficult to understand him, but very difficult matter explained well and courteously with patience. Thank you Randle **, maybe fake name...

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    StaffProcess

    Reviewed Sept. 27, 2017

    I was extremely impressed with how thorough and empathetic Ben was in handling our situation. He made us feel at ease and was reassuring throughout the entire process. Considering the negative situation we are in, it was a very pleasant experience. Thank you Ben!

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    Reviewed Sept. 27, 2017

    My experience was easy and stress free to complete and understand. I appreciate I can see online our progress with our debt. I like the fact there is no penalty for paying off our debt early. An easy experience. Yes I would recommend National Debt Relief to a friend. I read about National Debt relief online, and their top rating, that's why I chose them.

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    StaffTransparency

    Reviewed Sept. 27, 2017

    I was in such a relief that I was explained everything in my language. I understood what you are going to be able to help me with. Thank you. I was very glad that I was able to contact your staff very easily and I was given a very sensitive understanding with staff.

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    Customer ServiceStaffTransparency

    Reviewed Sept. 27, 2017

    I have very please so far with your company. Everything was explained to me clearly. They went over my application step by step. They assure that I understand all. They give me the telephone number to call in case that I need additional help. They verify my name, my date of birth, my telephone number, my social security number, my bank account. I am looking to work with your company. Thank you.

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    Customer ServiceStaff

    Reviewed Sept. 27, 2017

    I have just completed signing up and everyone so far has been extremely helpful! Keeping my fingers crossed! They have been thorough and have let a huge burden off my shoulders. This was an extremely hard situation to go through but they have been wonderful!

    Updated 12/23/17: Contacted Debt Relief only 3 months ago and already have a number of settlements. Customer service is extremely friendly and helpful! They really seem to care about each individual situation. Really looking forward to the new year and the future! Thanks National Debt Relief!

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    Customer ServiceProcess

    Reviewed Sept. 27, 2017

    National Debt Relief is amazing! It has and currently is helping me repair my debt. They've gotten me the best offers to minimize my debt. They also give me low payments to keep up with to build in the accounts to pay off my debts. Any time they come up with another amount to settle they call immediately to help you get things settled. It's a wonderful program and I would recommend it to anyone that needs help!

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    StaffTransparency

    Reviewed Sept. 27, 2017

    I've been walked through everything and have had zero attitude from anyone, even if they had to explain it to me 5 times before I understood. They have stood on my behalf the whole way. They are an amazing company.

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    StaffTransparency

    Reviewed Sept. 27, 2017

    Ms. ** should be highly commended. Her gracious attitude in understanding my need and her patience with me while I decipher everything being explained to me help me make the best decision to becoming financially creditworthy again--Thank you Ms. **.

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    StaffProcess

    Reviewed Sept. 27, 2017

    James was very helpful. I am very excited to be in this program! They made it very easy to understand the entire process and I feel confident that this was the right company for my debt relief. The staff was friendly and took their time to ensure I fully understood the entire process.

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    Reviewed Sept. 27, 2017

    You guys help me out so much. I greatly appreciate everything you've done for me and that you are doing for me. I'm almost there. The hard part is over and you guys have helped me every step of the way. You answered every question I've ever asked and I thank you guys so much.

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    Staff

    Reviewed Sept. 27, 2017

    National Debt Relief has been a Blessing to us during this difficult time in our lives. Since the time I was diagnosed with lung cancer (from the "burn pits" in Afghanistan) our lives have completely changed including our financial situation since I had no choice but retire. National Debt has helped us deal with the mounting bills we had. We have nothing but praise for them.

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    Transparency

    Reviewed Sept. 27, 2017

    Individual I spoke with was very clear in talking with me and clear in giving me the options and telling me what I was approved for and why I was not able to do the others and why this program was beneficial and what to expect.

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    Customer ServiceTransparency

    Reviewed Sept. 27, 2017

    Very good. Good communication. Always calling and emailing to get a hold of me. They waited on the phone while you check your email or gather any information. I would recommend this program to anyone that is willing to get out of debt!!!!

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    StaffProcess

    Reviewed Sept. 27, 2017

    Greg was able to gather my information and get an approval in less than an hour. The welcome team verified and provided all documentation for the program and was very helpful answering questions on which credit bureaus they received reports from. I am very pleased with the service I have received.

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    Customer ServiceStaff

    Reviewed Sept. 27, 2017

    Staff that I spoke with were professional and helpful. I hope to be debt free and back on track to restoring my credit with their help. I was able to speak to someone every time I called and they were helpful if I needed to reset my password on my account and I was never on hold more than a minute or two.

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    Process

    Reviewed Sept. 27, 2017

    This experience has been remarkable and has relieved a lot of stress. The process was pretty simple and John was spectacular at explaining everything to us and helping us to get started in the program. We are looking forward to being debt free in a few years versus having to stress over how to make the minimum payments on our debt for the rest of our lives. We feel like we have been given a fresh start. Thank you!!

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    Reviewed Sept. 27, 2017

    Debt Relief has given me room to breathe and taken the stress away. Now I can look forward to being debt free in 3 to 4 years and finally save some money. Thanks Debt Relief, I'm looking forward into the future.

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    Customer ServiceProcess

    Reviewed Sept. 27, 2017

    They were quick to respond and get approval for my process. It's a hard thing to decide to do but they made the process smooth and stress-free. We'll see if things remain as smooth. Given the type of service I was given on the call I hope it continues.

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    Process

    Reviewed Sept. 27, 2017

    Not 50 hoops to jump through. Very straightforward. Not a fun decision to have to make but they make the process easy and pain-free. Would definitely recommend to anyone considering having to make such a decision. Obviously life throws us curveballs and we have to pick and choose how we deal with them.

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    Customer ServiceOnline & App

    Reviewed Sept. 27, 2017

    Excellent call follow up prior to settling debts. They take the time to call and confirm you are happy with settle before acceptance. They advise if you want to complete program sooner how it can be done and guidance thru, website is user friendly.

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    StaffProcess

    Reviewed Sept. 27, 2017

    Your staff was friendly, knowledgeable and professional. I will recommend them to others if the situation presents itself. I have printed, verified and replied all questions and forms and have begun the process. Thank you for assisting me in this matter!

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    Reviewed Sept. 27, 2017

    I highly recommend National Debt Relief. They have helped me cut some of my debt in half already. And... I haven't even been with them in a long time. Thank you National Debt for bringing me some peace of mind.

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    Customer ServiceStaffTransparency

    Reviewed Sept. 27, 2017

    Still working with National Debt Relief. They have been great and very very helpful! I would recommend them to anyone. They answer every question when I call and explain the answer with easy understanding answers. Glad I decided to go with National Debt Relief.

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    StaffProcess

    Reviewed Sept. 27, 2017

    Finally starting to close on my acct. Beyond happy that the process is starting to get going. Was getting a little worried about this company but this definitely helped believe in you guys. The associate was so helpful and made sure I understood what was going on.

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    Reviewed Sept. 27, 2017

    I couldn't be more pleased with NDR. The customer service is best you'll ever deal with. I haven't even started the program and already glad I made this choice. They have also made me feel very secure in my choice to consolidate. Hopefully the rest of my time will be the same quality.

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    Staff

    Reviewed Sept. 27, 2017

    I am so thankful for Paul and everyone else on the team at National Debt Relief. Not only has my credit score gone up dramatically but they've already worked on my behalf and taken care of 5 accounts for me for a third of what I owe. I am grateful to them for all that they do.

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    Customer Service

    Reviewed Sept. 27, 2017

    Thanks you for answering all questions and being flexible with hours. I was able to do all paperwork online while on my break from work. No long phone conversations. I felt like you really wanted to help me. You were very empathetic towards me in dealing with my husband's illness.

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    Customer Service

    Reviewed Sept. 27, 2017

    Customer service was great - always answers my questions. They called or emailed me as soon as they got a settle with the creditor. I am glad I chose National Debt Relief. I can access my account online to see the what is going on. I cannot wait to see all my debts are paid off.

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    Customer ServiceStaff

    Reviewed Sept. 27, 2017

    Service is great and customer service have an excellent knowledge of subject matters; they do very good in negotiation to lower the debt that helps greatly. I will recommend to others; they are very professional and courteous and do try achieve goals.

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    Reviewed Sept. 27, 2017

    Very pleased with results. This was an overall great experience. The fact I have been able to resolve all my debts one way or another has been like lifting a huge dark cloud up and away. I would highly recommend NDR if you have many creditors and need to focus on your life.

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    Staff

    Reviewed Sept. 27, 2017

    Very helpful and making sure I got taken care of... Even though I just got started they made sure I had all my questions answered and made sure I understood everything. I am really happy to finally be able to breathe again from stress.

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    Customer ServiceStaff

    Reviewed Sept. 27, 2017

    The customer service person was polite and understanding about my not being financially able to meet the settlement agreement set forth by my creditor, but was able to work out that I can continue to pay my regular bi-monthly payments and that NDR/Global Solutions would continue to work something out with my creditor.

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    Customer ServiceStaffProcessTransparency

    Reviewed Sept. 27, 2017

    Well for the most part I felt at ease. Everyone was professional and courteous. They were very informative, answer all my concerns and explained things that I did not understand. By the time I was done with the process I had no stress and that a good thing.

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    StaffTransparency

    Reviewed Sept. 27, 2017

    Associates were very knowledgeable and willing to help. They explained everything and were very patient with all my questions. They understood my concerns and frustrations with credit card companies. Although I understand that my credit will be negatively affected for the time being, I am very happy I took this step to finally be debt-free.

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    StaffProcess

    Reviewed Sept. 27, 2017

    Great experience talking me thru everything. Made it very simple for me!! Thank you for this and helping me fix me debt issue. Will recommend to people that are having the same problem as me. Thank you again for this very helpful and very easy process.

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    StaffProcessTransparency

    Reviewed Sept. 27, 2017

    Salvatore was very helpful and genuinely interested in helping me. He explained and answered all my questions and concerns. He was very thorough and went over every point with great detail. He also strived to make sure I understood all the aspects of the program and what I should expect moving forward. Thank you for all your help!

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    Staff

    Reviewed Sept. 27, 2017

    Tamara was incredibly informative, helpful, and kind. This is a very uncomfortable situation to be in and she made it much easier for me to go through. I am very thankful to have found this solution to my problem. I would recommend this service to a friend based on what I have seen so far. I am interested to see how it all plays out from here on.

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    Customer ServiceStaff

    Reviewed Sept. 27, 2017

    Customer service reps are courteous and efficient. The company continues to work on negotiating with creditors to reach a great settlement even if it does takes months. They provide a breakdown of the monthly payments as well as the begin/end dates. Their continued work has provided resolution to a debt-filled existence.

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    Staff

    Reviewed Sept. 27, 2017

    It's been great to know that a team of people can work on your behalf to settle debt when you have tried so many times yourself, and it was easy they set you up on a monthly payment that fits your budget.

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    Reviewed Sept. 27, 2017

    I'm not even six month into and National Debt already settled one my debts! I got high hopes now when my world was upside down. I recommend them!! I was to the point where I was getting depressed over all my debt. I'm making almost as much as I owe and by the looks of it I'm sticking all the way through with National Debt Relief!!

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    Customer ServiceStaffProcessTransparency

    Reviewed Sept. 27, 2017

    Staff has very good knowledge of the program. It was explained thoroughly and very friendly. You feel secured and protected. Staff has an excellent customer service. I will recommend this company to anyone. I was given good source of information. I can call and answer question with confidence.

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    Reviewed Sept. 27, 2017

    I got underwater on debt so we researched online and looked at ratings on debt companies. We ended up going to National Debt Relief, and they've been pretty good so far. We’re not done yet but it has affected us positively and I am relieved. I hope to never have to deal with them again, in a good way.

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    Customer ServiceStaffProcess

    Reviewed Sept. 27, 2017

    I did a personal research online on a lot of debt relief programs. National Debt Relief was the one that stuck out to me and they had the best reviews out of all the ones that I've looked at. I've been in the program for about a year now so it's definitely helped me to get back on track and be able to pay down some of the debt that I had. At that time, I needed something that would work like that, basically, where they took everything and put it into one basic account. When I first got into the program, the gentleman that helped me answered every question I had to set my mind at ease.

    From the beginning, the reps have been thorough and informative. When I talk to anybody over the phone or do anything online, I'm skeptical about giving information. Some people are short but I didn't experience any of that with NDR. They were always able to call me back when I needed to or regarding any kind of issues I've had. They also have an online portal that I'm able to check into and when I talk to someone, they tell me that they see me logged into the portal. Overall, NDR was helping me out and it was a good experience with getting this stuff resolved. It's painless once I started doing it and have it all sped up and that's what I liked about it. Everything is straightforward and I'm able to monitor it and they let me know every time there's a resolution that comes up.

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    Staff

    Reviewed Sept. 27, 2017

    I read some of the reviews for National Debt Relief online and some of them were good, which I loved, and I listened to the ones that I trusted. Then I called National Debt Relief, and the guy I talked to helped me out and I went ahead with them. They told me that they'll help me pay all my bills as fast as I can. They said that I have to be finished in three years. I really appreciate how they helped me out. They were wonderful people. I started in 2016 and I've finished paying some of my debts already. I feel so good about it. I love it. If there are friends that will need help, I would recommend them to go to National Debt Relief.

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    Staff

    Reviewed Sept. 27, 2017

    Momma's 90 years old and we had to get all of her finances and things taken care of. NDR has paid off most of her bills and she's got five left. Their reps are really nice. I take care of all her business affairs and I'm really satisfied with NDR.

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    Customer ServiceStaff

    Reviewed Sept. 27, 2017

    Working with National Debt Relief has been a great experience. I was looking for a way to consolidate my debt. NDR was among the debt consolidation and settlement companies that I saw online and they had high ratings in the reviews. The team of NDR has been wonderful and quick to consolidate a lot of my debts. They were very friendly, helpful and attentive. I liked that they called and checked with me, and they took their time. We’re still working on my debts and they told me that it’s going to take at least two years to finish everything off. But NDR has relieved stress off of me because I don’t have as many phone calls coming in from my lenders, and that helps me a lot since I suffer from anxiety. As a matter of fact, I have to call them now to see what I could work out with them until next month because we just had a hurricane come through. NDR has been very helpful and considerate and I’m grateful for them.

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    Reviewed Sept. 26, 2017

    We had a debt resolved a few days ago by National Debt Relief. It feels so great to not have the worry that comes with a debt that is very difficult to pay. But thanks to National Debt Relief that worry and stress is gone.

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    Customer Service

    Reviewed Sept. 26, 2017

    Customer service can be many things, but Harry and Daniel, who I spoke with, were both customer service oriented and made things easy to understand and were most concerned that I know exactly what I was getting into before I signed. I would recommend this company to anyone in the situation I am.

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    Customer Service

    Reviewed Sept. 26, 2017

    This company is the true meaning of debt relief. Initially, I had a settlement that I could handle. When funds started to get tight, I was concerned about paying the settlement every month. I felt hopeless! I thought I should just file for bankruptcy. When I called them to cancel, they worked with me. They put me on a plan that I could better afford to continue to pay off my debt, while still being able to take care of my family at home. I am very thankful.

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    Staff

    Reviewed Sept. 26, 2017

    Very professional and answered all my questions. I am looking forward to getting out debt in 42 months with the help and guidance of National Debt Relief. I appreciate their candor and willingness to help me get out of debt. I was nervous at first but the specialist put my mind at ease.

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    Customer ServiceStaffProcessTransparency

    Reviewed Sept. 26, 2017

    Wish I would have called National Debt Relief a long time ago. Thomas explained everything clearly and made sure I understood the whole process before proceeding. I was also surprised on how much he said I could reduce my debt. I would definitely recommend National Debt Relief to a friend.

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    Customer ServiceStaff

    Reviewed Sept. 26, 2017

    We were very pleased with the people that we talked with on the phone. They were very patient with us and our many questions. They gave us hope that we can get out of debt. They handled us with kindness and professionalism.

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    Customer ServiceStaff

    Reviewed Sept. 26, 2017

    Working with the customer service team has been a pleasure. They make you feel good about getting your credit problems resolved and do not make you feel ashamed of yourself. They take care of your accounts and keep you updated when offers are reached.

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    Customer ServiceStaff

    Reviewed Sept. 26, 2017

    Everytime I have called them, they have been very helpful. All my questions are answered and slowly I'm seeing improvement on my Debts. So far I've had one account settled and it's amazing seeing progress. I would definitely recommend to anyone who would like to be debt free.

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    StaffProcess

    Reviewed Sept. 26, 2017

    Both Mozart ** and Brandon ** have been extremely helpful throughout the entire process and have answered my questions to the best of their knowledge. I feel more confident that this program will help me tremendously. Thank you again for all the guidance and support!

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    Reviewed Sept. 26, 2017

    We settled our first charge card debt for less than half! We couldn't be more happy with all the help in doing this!! We have many more to go and hope all goes just as good!! Thank you National Debt Relief!

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    Process

    Reviewed Sept. 26, 2017

    Have just enrolled in this program today 9.26.2017 and the experience was amazingly quick. Within 3 hours' time all paperwork was completed and payment plan confirmed with date and payment amount. So essentially nothing has happened and have no real rating to give. I have been promised certain things regarding my credit and how it will be affected as well as resolution time frame with individual creditors. A year from now I will have a much better review to give.

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    Reviewed Sept. 26, 2017

    They are helping get rid of my debt, as promised and for a fraction for what I owe! Very happy with this company!! Have been in this program since 2015, with a lot of credit card debt, your credit score will drop like a rock, but then it starts to rise and keeps rising, as your debts are paid off. They work within your budget, I very much like that!

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    Customer Service

    Reviewed Sept. 26, 2017

    Kevin ** made it very easy for me. It was a relief have someone there to walk me through the steps. I would definitely recommend it. One easy call and helps to have someone on the other side who knows and cares about what you are going through..

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    Customer ServiceStaffProcessTransparency

    Reviewed Sept. 26, 2017

    The employees were very informative and helpful through the entire process. Tamara walked me through my path to debt consolidation in minutes and had me on the track I needed for my financial future. Both her and the welcome call person ensured me of my satisfaction.

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    Customer Service

    Reviewed Sept. 26, 2017

    Excellent overall. From start to finish. It's the beginning of settling my credit cards down. Joe was on point and answered all my questions thoroughly. I am pleased to recommend this company. Communication is up to up even by email. And the thorough on the phone.

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    StaffTransparency

    Reviewed Sept. 26, 2017

    It was great to know I could get the help I need to relieve the debt I was in. The people I spoke with took the time to explain every detail to me. I would recommend to anyone who needs relief from debt.

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    Staff

    Reviewed Sept. 26, 2017

    They seem to be a legit company from what I can tell. They have already settled with one of my creditors and they always have worked with me when times got tough. I would definitely recommend looking into this company if you are over your head in debt that needs to be resolved.

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    Reviewed Sept. 26, 2017

    I am very pleased with the service I have received thus far with National Debt Relief. I was skeptical at the beginning but watching my debt dwindle down has been one of the best feelings. I can sleep better at night knowing that I am no longer drowning in my debt.

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    Staff

    Reviewed Sept. 26, 2017

    I am a senior citizen on a fixed income. I am not computer literate. My experience with National Debt Relief was excellent, because Mr. Andrew ** the service person who helped me was patient, knowledgeable and accurate. Without his assistance it would have been impossible for me to give the information required to actually obtain a settlement. I cannot convey how grateful I am to him and to National Debt Relief. My finances were such that I couldn't see the end to constant stress. The settlement will enable me to lead a stress free life. Without the patience and assistance from Mr. ** I would not have been able to complete the information required.

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    Customer ServiceStaff

    Reviewed Sept. 26, 2017

    I am extremely satisfied with my association. Customer service is excellent and my debts were paid off easily. Thank you for your service to me. Everyone I dealt with was knowledgeable and helpful. I felt like my situation was important to them. I will recommend you to others with no reservation.

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    Customer Service

    Reviewed Sept. 26, 2017

    National Debt Relief has settled several outstanding bills that I have had in a fairly short amount of time. My credit rating has gone up substantially because of this. I would highly recommend them to anyone who asks. The fee for the service is reasonable and the customer service is outstanding. Thank you for all your help.

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    Customer ServiceStaffTransparency

    Reviewed Sept. 26, 2017

    Everyone I spoke with on the phone was Very professional and honest. Clear speaking voice and friendly as well. They told me everything that would be expected of myself and my co applicant. They made very excellent recommendations on what I needed to do to get out of debt and stay out of debt. I would highly recommend it to others who are struggling to pay their bills to this company.

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    Customer ServiceStaff

    Reviewed Sept. 26, 2017

    Working with Andre ** has been amazing, he's been very patient and very quick to answer any questions or concerns I've had along the way!!! The call into the Welcome Center was also a great experience!! Appreciate National Debt Relief for giving me this opportunity to get my debt under control.

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    StaffTransparency

    Reviewed Sept. 26, 2017

    The person I spoke with was very helpful and patient. Walked me through everything, explained things in an easily understandable way, answered my questions, told me the things I would need to know if certain situations should arise. Such as if my creditors should harass me and how to deal with that. It was a good feeling to know that he was really interested in helping me to become debt free! So thank you for that.

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    StaffProcess

    Reviewed Sept. 26, 2017

    Being in debt can be a scary thing. Especially when you feel you have no way out and you are drowning. My rep (Nate **) made me feel very comfortable and let me know that I was not alone. You can actually feel the compassion the reps at NDR have for you. The process was super simple. Thank you NDR, you're the best!

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    StaffProcess

    Reviewed Sept. 26, 2017

    I am so thankful to have found financial relief services such as this one. Representatives are very helpful and modest as I went through the process step by step. Definitely more than five stars and recommendation to family and friends is a must. Good job and best wishes to all its affiliates!

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    StaffProcess

    Reviewed Sept. 26, 2017

    Enjoyed the professionalism of Robin **, and Jami **. They answered all my questions and gave me a good understanding of the process. After speaking with Robin I felt like I knew him! Jami ** did a wonderful job going over the information making sure all was in place. I believe this is the best decision for me at this time and ND company seems to be a good company to do through.

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    Reviewed Sept. 26, 2017

    Someone who worked at a bank was telling me about National Debt Relief, and I looked into it to better my credit. As soon as NDR sets up with someone, they contact you and ask for your approval before they go in with the settlement. I like the fact that they keep up on it and contact me when in need. My score shot from a four to over a six within seven to eight months. So, it's helping me with credit. I was also able to get a car and I got my credit card for the first time since college. Now, we’re getting things in the mail for mortgage loans, other loans and credit cards. At one point, I wasn't eligible for any of it. I love NDR and I am recommending them to everyone I know.

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    Staff

    Reviewed Sept. 26, 2017

    The customer services were amazing and professional. The first representative that I dealt with was Leo **. He was professional and patience with me. I don't remember the name of the person who I talked to from the welcome committee but he was also amazing. I would most definitely recommend this company to anyone.

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    Process

    Reviewed Sept. 26, 2017

    We are new to the process and have had everyone we talked to be very patient with us and our many questions have answered. We are very satisfied with program to date and just need to get more familiar with the program.

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    Customer ServiceStaffProcessTransparency

    Reviewed Sept. 26, 2017

    We have just enrolled in the program. My husband and I are both skeptical of these types of programs but upon receiving a letter in the mail, we decided to explore the option of debt settlement. I did lots of research online before making the decision to call. My representative was named Gilbert and he did a fine job of explaining the program with complete transparency and he applied no pressure. The call was educational and left me with a sense of hope. I had to call him back so that I could speak with my husband about moving forward with the program and when we spoke again, I asked about the few negative reviews I saw. He answered all of my questions without hesitation and his customer service was A-1.

    The scary part is letting go of payments for these 1st 4-6 months, but I have put it into perspective: I already have creditors hounding me; my credit score is already damaged; and I am already paying fees to various companies... so why not let a well reviewed and accredited company handle this for us? Come tax time, we may have to get professional help if we have forgiven debts by then... and that's ok. I feel relieved also knowing we will have legal representation should we face any type of legal scenarios. Additionally, I appreciate the welcome call. Deon was thorough and this company does their best to ensure that their clients understand all the ins and outs of the program. Here's to placing it all in God's hands and being out of debt in 4 yrs vs 20!

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    Customer ServiceStaffTransparency

    Reviewed Sept. 26, 2017

    There great about informing of updates and any changes. I have had good experiences with communications with customer service and their expertise staff. I have been happily surprised of the quick transactions with satisfying my creditors and final results. I will strongly recommend their excellent services to my friends.

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    Customer ServiceStaffProcessTransparency

    Reviewed Sept. 26, 2017

    The team members explained the whole process very well and answered any questions I had. They were very friendly as well. Overall a great experience. Before I made the call I was very stressed out but my mind was quickly brought to ease. Feel like I can breathe and I don't have such a burden to take on alone.

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    Customer ServiceStaff

    Reviewed Sept. 26, 2017

    Customer service was excellent. Reps were friendly, understanding and non-judgmental. They were passionate about helping me and listened to my concerns. Gave me all of the information I needed to make informed decisions. Covered all aspects of the program. Made me feel better.

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    Customer ServiceStaff

    Reviewed Sept. 26, 2017

    Everyone was very helpful and very professional. Darin never made me feel uncomfortable about my debt. He answered all my questions where I knew exactly where I understood them completely. The welcome call went well. It was nice to be able to understand her, she was also very professional.

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    StaffProcess

    Reviewed Sept. 26, 2017

    Everyone I spoke with answered my questions and was very helpful. It's a little complicated when it comes to the process of repaying creditors but they were patient with me in explaining the process. I am recommending National Debt Relief to friends and family.

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    Staff

    Reviewed Sept. 26, 2017

    I lost control of my finances and for that I feel extremely humiliated. I look forward to clearing my debt and begin to rebuild myself in 3 years through NDR. The process was explained professionally by the agent and the Welcome Call agent. Great professionalism by both. Thank you.

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    Staff

    Reviewed Sept. 26, 2017

    Everyone I talked to has been informative, helpful, and supportive. They outlined everything clearly and made sure to ask multiple times if I had questions. I feel like I'm in good hands and that the group here will definitely help me resolve my debt.

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    Customer Service

    Reviewed Sept. 26, 2017

    I like the relief of dealing with debt since they will take care of that as well as the payment plan they offer. Their customer service is great and they also work with you when you can't make the payment in the day you suppose to.

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    Reviewed Sept. 26, 2017

    National Debt Relief has helped us to get out of debt. Our credit is restored and we are endeavoring to buy a house. Thank you NDR for giving us room to breathe financially. We will never allow ourselves to get in this position again. Lesson learned.

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    Staff

    Reviewed Sept. 26, 2017

    So far I have no bad experiences with NDR. They have been fair and active on my behalf and they have resolved one of my debts for me at a very reduced rate. I am pleased with the service and have no complaints as far as anything goes right now. Thank you.

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    Reviewed Sept. 26, 2017

    Everything went well. Looking forward to the rest of the experience. Especially if it works as per the laid out plan. But in regards to the way everything was handled up until now, everything has been great. Had some questions that were answered with no hesitation and in an easy to understand way.

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    Customer ServiceStaffProcessTransparency

    Reviewed Sept. 26, 2017

    Very informative and helpful! They explain the entire process and ask if you have any questions along the way. I would strongly recommend them! I felt that this is the most reputable company for helping debt consolidation. Having a great customer service support is great too!

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    Staff

    Reviewed Sept. 26, 2017

    I think they are doing a great job! We started in May of 2017 and some of our debt seems to be getting resolved quickly. No complaints at all. Out of 13 bad accounts 2 have been resolve, which we thought wasn't going to happen until the end of the year.

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    Staff

    Reviewed Sept. 26, 2017

    Leon ** and Jim ** were awesome and very helpful, helped me feel so at ease in my stressful situation. We got the paperwork done in no time also with ease. I would absolutely recommend to someone else in my situation. Thank you National Debt Relief!

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    Staff

    Reviewed Sept. 26, 2017

    Overall very pleased, the only thing I did not realize I would have to go to court so much. Plus getting conflicting reports of when my bill will be paid off. All people I have talked to have been very nice and helpful.

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    Process

    Reviewed Sept. 26, 2017

    My experience was very positive, uplifting and led me to accomplish my goal of financial freedom!! I will always feel Blessed to have made the decision to "sign up" and "follow through"!!!! It wasn't easy in the sense that I had to make the very hard decision to give up my old, ineffective ways to have the success, but the actual program is simple and well prepared to help you meet your goal!! Thank You All!!!

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    Staff

    Reviewed Sept. 26, 2017

    They are always professional and kind and have calmed me down several times. They Have gotten me a good deal with one of my creditors who I thought would have been impossible to settle with. This team does the impossible on a daily basis and it was not trouble for them.

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    Customer ServiceTransparency

    Reviewed Sept. 26, 2017

    Your communication/updating progress is terrible. I cannot in good conscience recommend a company with your responsibilities to a client, who does not keep us up to date. Otherwise I cannot comment on how things are going because I never hear from you.

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    Customer ServiceStaffProcess

    Reviewed Sept. 26, 2017

    Great experience and very professional customer service providing top of the line care to their customers. I would recommend NDR to anyone. They do a great job of explaining the whole process from start to finish. It's never easy to ask for help but the kind folks at NDR make the process much easier.

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    StaffTransparency

    Reviewed Sept. 26, 2017

    My experience has been okay. It's a long process in terms of getting a handle on my creditors as well as negotiating. The representatives are nice and professional, however they all speak in a scripted manner. Often times I don't quite understand but just go along with it. Seems they don't explain in normal language but follow a script and give vague answers or ask questions that has been answered already out of script turn. I wish I could get more paper notification rather than an email or portal which is a little impersonal. Thanks.

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    Customer ServiceStaffProcess

    Reviewed Sept. 26, 2017

    My experience was amazing! Olivia ** was very friendly and very informative so was the welcome call individual. They both provided in great detail about what is planned for the future and how everything takes place during the program. Great Service!

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    Customer ServiceStaff

    Reviewed Sept. 26, 2017

    I started this process early Saturday morning and was completely enrolled by Tuesday early morning. I would have been enrolled by Monday but I still had to complete my welcome call. It was easy to enroll and I slept great last night. I will recommend to other friends that are way in over their heads in debt. Thank you Max ** for your help and guidance.

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    StaffTransparency

    Reviewed Sept. 26, 2017

    It was not an easy decision to do this. I was looking for a bulk loan to combine all that I owed in loans/credit cards. I was turned down by many lenders. I tried online banking and made no progress. I spoke with a representative from AmOne. He explained that my opinion was not feasible. And I felt much better after he spoke with me and directed me to NDR.

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    Customer ServiceStaff

    Reviewed Sept. 26, 2017

    The customer service representative demonstrated excellent and effective customer service skills. She was helpful, concise, friendly and provided me with the information I needed. She asked if I had any further questions and made sure I understood the account update.

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    Customer ServicePriceStaff

    Reviewed Sept. 26, 2017

    With a recent move and a family of 7 we have found ourselves in a tough spot. I came across NDR while searching the internet and could not be more thrilled. They treat you like a real person, not some low-life. They are engaging and really seem to have your best interest at heart. Their customer service is outstanding. Looking forward to being debt free in the near future!

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    StaffProcess

    Reviewed Sept. 26, 2017

    I had a very informative and helpful experience with the entire enrollment process. They gave me a greater understanding of the entire process in a very professional and friendly manner. They answered all of my questions in great detail and were very easy to work with. I know it is still very early in the process and I cannot lie it is a bit scary thinking about not paying my creditors! Have to go down before you go up I suppose. However, they have instilled a solid amount trust and faith with me so far.

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    Customer ServiceStaff

    Reviewed Sept. 26, 2017

    This is a great company, they have really helped us. I only have one complaint. I signed up for emails so I could avoid phone calls about my account, but they do both. They should give us a choice, don't do both unless that's what someone wants.

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    Reviewed Sept. 26, 2017

    I am very happy with the work National Debt Relief had done with my credit cards debt. At first I was scared to tried this company but after research and speaking to one of their rep I am happy I enroll in this plan. I would highly recommend this company.

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    Customer Service

    Reviewed Sept. 26, 2017

    NDR has made working with creditors very manageable. One call to NDR is all it takes to get relief from ongoing credit card charges regardless of the situation. All it takes is one call to get professional assistance from a professional company.

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    Staff

    Reviewed Sept. 26, 2017

    They were very knowledgeable in everything they were explaining! They made sure to go over everything and offer good advice! They were precise on the verbiage they used! They made sure I understood every little detail to make sure I did not forget anything.

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    StaffProcess

    Reviewed Sept. 26, 2017

    This is an awesome program that really helps get you out of debt! The team is always there to help with any questions or concerns. I am really glad I decided to do this program. I am hoping to be debt free within a year or year and a half from starting program!

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    Customer ServiceStaffProcess

    Reviewed Sept. 26, 2017

    Was becoming overwhelmed by continuous blows to my financial situation. Kennedy was so patient, understanding, and professional when discussing the program with me. For the first time in a long while, I feel hopeful. All of my questions and concerns were addressed thoroughly and in layman's terms. I am so glad I finally made the call to NDR. Ready to begin my road to becoming debt free.

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    Customer ServiceStaffProcess

    Reviewed Sept. 26, 2017

    I am happy to be able to start with this program to help settle my debt. It has been a long journey to become free from debt. I have looked into many programs before and found this program to be the best with customer service and good client rapport.

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    Customer ServiceStaff

    Reviewed Sept. 26, 2017

    I was treated with respect. Everyone was more than willing to answer all questions. Mr ** was such a pleasure to work with. He went above and beyond to make sure I understood everything. Thank you all for your great service. I know that if I have any questions all I must do is ask. Again thank you.

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    Customer ServiceStaffProcess

    Reviewed Sept. 26, 2017

    Patrick was extremely helpful throughout the process. He was able to answer all my questions before I could even ask them and even went above and beyond my expectations for the help he was to provide. I have attempted other programs who were not nearly as helpful as Patrick was. Definitely a five star experience.

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    Reviewed Sept. 26, 2017

    I have finally taken the first step in being debt free with National Debt Relief and couldn't be happier. They worked with me through my busy schedule and helped me problem solve my plan of action with accuracy and confidence. I didn't believe I could do it but with their help I am surviving and can breathe easy knowing I am making the best decision for my personal/economic freedom.

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    Staff

    Reviewed Sept. 26, 2017

    Micheal and Andrew were both super helpful to me and my wife! We feel very confident that they would do anything and everything to help along this journey! We would highly recommend this company and their team to anyone! Can't wait to see how they work their magic and the end result.

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    StaffProcessTransparency

    Reviewed Sept. 26, 2017

    Nathan ** and Esther were both extremely helpful. They explained the program in great detail. They made sure after going over each part of the program that I understood how the program works to get me out of debt, the legal help available if necessary and my due diligence to make the payments each month. I look forward to completing the program.

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    StaffProcessTransparency

    Reviewed Sept. 26, 2017

    Tom **, the NDR representative who helped me was very thorough in explaining the debt management program to me. He repeated explanations throughout our conversation, making sure I understood every part of the program. He spoke clearly and used words and terms that I could easily understand. I was more than satisfied with the service he provided. I hope all the NDR representatives are as thorough and helpful as him.

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    Reviewed Sept. 26, 2017

    The service is great at getting things resolved. I hope that the service continues to be prompt and helpful to those who are trying to get their credit in order. Thanks for all you do and the help that you provide to all of us who are trying to have a life free from debt.

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    StaffTransparency

    Reviewed Sept. 26, 2017

    Gilbert was very helpful and informative. He explained everything and answered all the questions that I had. Very fast approval. I would recommend this company to anyone need a little help with debt relief. I looked at several different companies before deciding on National Debt Relief. Best terms, easy approval.

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    Staff

    Reviewed Sept. 26, 2017

    We were extremely anxious and concerned about enrolling with National Debt Relief. We weren't sure if this was the best choice for us, however, our representative was very calm, thorough, and encouraging. He made sure that we knew exactly how it worked, what the pros and cons were, and gave us hope that we will soon be debt free with this plan. The professionalism and patience was very much appreciated.

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    Staff

    Reviewed Sept. 26, 2017

    After reviewing other debt relief companies I decided to use NDR as my bible. They were excellent in providing information and kept me in the loop at all times. I would recommend them to anyone seeking debt relief help. From the moment I contacted them they were professional and courteous.

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    Customer Service

    Reviewed Sept. 26, 2017

    National Debt Relief have gave me hope. They said they'll help me in becoming debt-free and customer service is outstanding. They answered every question that I had. I will recommend to my friends and family if they ever need help with debts.

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    Customer Service

    Reviewed Sept. 26, 2017

    Been at this for about 7 months and they are slowly resolving my debt. It's certainly a relief to have someone working in my behalf. I was unsure at first but the last conversation I had with them last week gave some optimism especially in the shadow of the Equifax fiasco.

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    Customer ServiceStaff

    Reviewed Sept. 26, 2017

    Adrian made this application very easy to follow. I did have trouble with my email, but Adrian was very patient with me. He was very thorough and precise. Very good experience. I will certainly recommend National Debt Relief to our friends and family.

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    StaffTransparency

    Reviewed Sept. 26, 2017

    They are very helpful making sure to explain everything, answering all questions and very nice and polite. Got back to me very quickly and really wanted to help. I didn't think the experience would be so easy and the people just go out there way to help. Thanks so much for such an easy experience.

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    Staff

    Reviewed Sept. 26, 2017

    Very satisfied with Whole procedure and of your rep. Everything Shelley told me was on my forms that I signed. This will help me get my life back together after being shot in Westminster, Co. and forcing me into this situation. I am thankful you are here to help me.

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    Customer ServiceStaff

    Reviewed Sept. 26, 2017

    The team at National Debt Relief is always helping me and they always have an answer. The process takes a long time, but that’s just the process of trying to eliminate debt and it's getting me on the right track. They do a good job and what they advertise is true.

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    Customer ServiceProcessTransparency

    Reviewed Sept. 26, 2017

    I had a medical issue and was on disability for a year. I was involuntarily put in a situation which made me unable to keep up with everything. After weighing my options and talking to National Debt Relief, I decided to go with them because it sounded better than the alternatives. They were much faster to get back to me. The whole process was very simple and it was explained very clearly. It was the best choice by far. Every once in a while I get an email or a text saying that they have settled something and they just want to get my approval to go ahead and go for it. Every time, it’s great. They answer any questions I have. I can go through everyday knowing that that whole part of my life is being handled, which is nice.

    National Debt Relief is incredibly easy to deal with. Working with them has taken a lot of stuff off because before I started working with them, I had the collectors every single day. It was hard because I felt guilty but at the same time it wasn’t my fault. Being able to have someone who is taking care of it even though I wish I could do everything I could to pay everybody back with like full amounts is a lot less stressful. I had eight creditors and once I got signed up with National Debt Relief, they’ve already made deal and there's four that I’m making payments on. That surprised me right there. They settled the first account within the first month. I’m technically on a 4-year plan, but they told me upfront that a lot of times it doesn’t even take the full amount of time and I'm seeing that first hand now.

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    Customer ServiceStaff

    Reviewed Sept. 26, 2017

    I was doing a search online and this company seems to me like the one with the best rating. I would say they're really very helpful, and informative. I don't have to worry about harassing calls where they tell me every three days or every two days that I owe money and I know. But knowing that they're evidently taking care of that on their side and make negotiations were the best things for me. I trust them to help me with my situation, and so far I haven't had them fail me.

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    StaffTransparency

    Reviewed Sept. 26, 2017

    My getting scammed doubled my debt and I had to get rid of all my debt, so I looked into debt relief help. I talked with my boyfriend’s sister and, in turn, she spoke with her boss about my issue, then he told her to refer me to National Debt Relief. I tried NDR out and I've been very happy with them. The reps were very informative. Every little detail was broken down and everything was very clear. I also knew when and exactly how many credit card debts had been cleared.

    I started this process with NDR in February or March and, so far, I've cleared some of my credit cards debts already. The rep said that my debt relief program would take from two to four years, depending on how much they could knock the program length down. They told me that I could increase my monthly payment whenever I wanted to do that, and that would speed up the process.

    I will recommend NDR and talk to my friends about the debt relief program. They should definitely try it because the monthly payment is very easy and there are no hidden fees since everything is included in the payment. They would also be safe if they come to any legal issues with their debt and there's nothing that they have to worry about because the legal fees are covered in the monthly payment.

    NDR was a lifesaver. Working with them has definitely made my life a lot easier. Now, I don’t have to worry about my next paycheck and paying for my credit card bills because all my bills have been consolidated into one, and that was very convenient. NDR helped me save a lot of money and I now actually have money in my pocket. I had a great experience with NDR and I was very satisfied with the service..

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    Staff

    Reviewed Sept. 26, 2017

    I knew I was going to be resigning from the job that I had at that time and I was going to be starting up my new business. My income was definitely going to be impacted by that so I did a search and found National Debt Relief. Their reps have been very understanding of the situations with not only my business being the way that it is, but also of my being a contractor in the meantime. They try to work with me as best as possible and I appreciate that.

    So far, working with them has given me a huge burden off of my shoulders. In my previous job, it seemed that every single paycheck that I had was just going towards trying to catch up with everything that I have had accruing and on some things that I got myself into. That was really hard and super stressful. At least with this situation, especially me being a new business owner and also being a contractor, I don't feel that overwhelming amount of stress and the harassment whenever I am two weeks behind on the payment. NDR really helps.

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    Staff

    Reviewed Sept. 26, 2017

    National Debt Relief was experienced, educated, professional, and very helpful. They were concerned about our financial situation and what we needed to consolidate, and that the money they were going to make off of it was the last thing. It was awesome and I would recommend them to anybody.

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    StaffProcess

    Reviewed Sept. 26, 2017

    The amount of cards that I had was too much. I knew I wasn't able to take care of all of them so I looked into relief help but the National Debt Relief program has taken a lot of money out of my pocket. When I first started the program, I didn't know how much percentage they took out to settle on each account. The amount they had taken out would have cleared off the collections if it went to the principal. I didn't feel it was doing anything for me at the moment and I was paying too much for the percentage. The National Debt Relief team was good and friendly. But I decided to get out at the time I was on the program and the last person I spoke to regarding canceling gave me a hard time because she was trying to scare me to stay in. I was confused and I wasn't satisfied how the program went for me. I'm still in debt and I found out I lost money towards what I put in the program.

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    Customer ServiceStaffProcess

    Reviewed Sept. 25, 2017

    I was completely out of ideas on how to successfully pay down a Niagara Falls, of mounting debt. One day, I was listening to the radio, and an advertisement came on regarding National Debt Relief. I waited almost two weeks before reaching out via email. I should have done so sooner... Miss Sarah **, (hi Sara ;p) was my point of contact. Sara, returned my email request, twice, after a non-response from me initially.

    National Debt Relief's program is a no brainer! Even with the fact that, my credit rating will be negatively impacted during this time, the payoff, being debt-free within three to four years, will certainly be worth this inconvenience. Ms. **, was my Welcome Call Representative. Ms. **, went over NDR's exceptional debt-free program, ensuring that, all of my personal information was correct and that, I fully understood how to utilize my options, including how to call on the legal eagles should they be required to plead my case. I look forward to the next few years in the program, and becoming debt-free! Thank you, everyone! Let's go to work. ;p

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    Staff

    Reviewed Sept. 25, 2017

    The reps were very informative and made me feel as though I was making the right decisions. They didn't make me feel like I was being judged. They answered all my questions accurately and straightforward. The reps were compassionate and understanding during my difficult decision. They ensured numerous times that if I had any questions to please reach out.

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    Staff

    Reviewed Sept. 25, 2017

    Very professional, easy to understand and work with. Faster than a New York minute!! Already have one creditor that has agreed to the lesser pay off. Terms are good with us when we might need to release less in a given month.

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    Customer ServiceProcess

    Reviewed Sept. 25, 2017

    This was my first time doing anything like this. So far it was been a smooth process. Customer service has been great and easy to talk to, but it is that start of a 3 year process and I'm hoping that the finish line is as nice.

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    StaffProcessTransparency

    Reviewed Sept. 25, 2017

    It was very nice explained and have a great customer services to their clients. They were really deeply detailing in the explanation and patient to all my questions. Thanks to Jose ** that help me in all this difficult process for me.

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    Customer ServiceStaffProcess

    Reviewed Sept. 25, 2017

    I experienced very polite, professional contact from start to finish with registering with this process. The staff was very attentive and immediate in responding to calls and emails. Very pleasant customer service experience and I would recommend this company to other who may be going through the same situation.

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    Staff

    Reviewed Sept. 25, 2017

    When talking to our debt relief specialist and welcome representative we were very pleased with the professionalism shown to us. They were very helpful in explaining things and actions that needed to take place. We are looking forward to being able to resolve our financial difficulties and being able to have a sense of relief to be able to end our debt. Thank you so much!!!

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    Reviewed Sept. 25, 2017

    An absolutely great resource to use when your debt has gotten out of control and you need help paying it. National Debt Relief is the benchmark in debt consolidation. Look no further. They will work to find the best solution for you no matter your financial background or other factors. I highly recommend NDR for any and every debt problem you may be experiencing.

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    Reviewed Sept. 25, 2017

    National Debt Relief worked on my behalf and got one of my credit card debts significantly reduced and I should have it paid off in just a couple of months! This is great relief to me and saves me a lot of anxiety! I am very pleased with their efforts.

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    Customer ServiceStaffTransparency

    Reviewed Sept. 25, 2017

    So far my experience with National Debt Relief has been very good. Customer service is excellent and very professional. Whenever you get called just for updates they are always willing to help. No matter how many questions and no matter how often you called they are always willing to help.

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    Customer ServiceStaffTransparency

    Reviewed Sept. 25, 2017

    I just want to say that the customer service associates are the most nicest and helpful people. They made me feel at home and good that I made the choice to go with National Debt Relief. They walked me through all the steps needed to get everything done. They answered all the questions that I had. They are wonderful.

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    StaffProcessTransparency

    Reviewed Sept. 25, 2017

    Both David and Harry took the time explain the program in great detail. They seemed to know what they were doing, and they wanted to make sure that I understood what they were telling me. If I have any more questions about the program I would like to speak with one of them.

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    Reviewed Sept. 25, 2017

    I'd put off trying to tackled my credit card debt for a long, long time. Just the thought of it made me cringe. I expected this to be a long, major headache. It was a real surprise and big relief, then, when National Debt Relief came to the rescue and helped me put my finances in order in a thorough but fairly simple manner. They helped cut my debt almost in half and I couldn't be happier with their services.

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    Process

    Reviewed Sept. 25, 2017

    After 5 months, my debt is finally starting to be resolved. I couldn't be happier with this start in becoming debt-free. I have never used a debt relief program before. I was a bit nervous at first. But It is such a relief that this program is working for me.

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    Process

    Reviewed Sept. 25, 2017

    I haven't been in the program too long but I have had exceptional service so far. I keep making my payments to them and feel confident that my debt will be negotiated fairly. I have peace of mind knowing there is a light at the end of the tunnel. Would recommend this program to family and friends.

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    Staff

    Reviewed Sept. 25, 2017

    I found that my experience was a good one. I was very nervous and embarrassed about it but it was needed to be done. I paid off my remainder of my debt with my deferred Comp. when I retired. I haven't had a credit card in two years and will never again have one. I'm retired now and I don't live above my needs. I was thankful that I had the opportunity to do this but never want to do it again. People that I dealt with were decent and helpful when I had questions. Thank you.

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    Customer ServiceStaff

    Reviewed Sept. 25, 2017

    Very knowledgeable and willing to answer all of my detailed questions. The team keeps me updated regularly on my account and their responses are always quick and detailed. I would recommend NDR to anyone who finds themselves in a similar situation.

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    Staff

    Reviewed Sept. 25, 2017

    I was having a challenging time working thru what I did and didn't do with National Debt Relief. I had the pleasure of speaking with a woman who was not only pleasant but also professional, knowledgeable, kind and supportive in helping me finish my decision. Her voice quality and use of gentle words were outstanding. A real star!!!

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    Customer ServiceStaff

    Reviewed Sept. 25, 2017

    Nikki was very helpful and answered all my questions. I don't remember the lady I talked to on the Welcome call but she was very nice. She mumbled through some parts of the call but overall, I was able to understand. If I had a question, she would stop to answer.

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    National Debt Relief Company Information

    Social media:
    Company Name:
    National Debt Relief
    Company Type:
    Private
    Year Founded:
    2009
    Address:
    180 Maiden Lane, 30th Floor
    City:
    New York
    State/Province:
    NY
    Postal Code:
    10038
    Country:
    United States
    Website:
    www.nationaldebtrelief.com

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