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National Debt Relief Reviews

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Edited by: Amanda Futrell
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About National Debt Relief

National Debt Relief is one of the largest debt settlement companies in the U.S. Founded in 2009, National Debt Relief negotiates with creditors to reduce how much you owe on unsecured debts such as credit cards, personal loans, medical bills, private student loans and collections. It offers personalized plans to help you resolve debt, along with support from dedicated debt specialists.

Pros
  • Free consultation with debt coach
  • Free debt relief quote
  • Numerous accreditations
  • Professional and responsive customer support
  • Easy enrollment process
Cons
  • Fees can reduce overall savings
  • Not available in all states

National Debt Relief Reviews

Over 50k reviews since 2016

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    How do I know I can trust these reviews about National Debt Relief?
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    Page 238 Reviews 47035 - 47235
    Verified purchase
    StaffProcess

    Reviewed Sept. 27, 2017

    Finally starting to close on my acct. Beyond happy that the process is starting to get going. Was getting a little worried about this company but this definitely helped believe in you guys. The associate was so helpful and made sure I understood what was going on.

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    Customer ServiceProcess

    Reviewed Sept. 27, 2017

    I couldn't be more pleased with NDR. The customer service is best you'll ever deal with. I haven't even started the program and already glad I made this choice. They have also made me feel very secure in my choice to consolidate. Hopefully the rest of my time will be the same quality.

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    Staff

    Reviewed Sept. 27, 2017

    I am so thankful for Paul and everyone else on the team at National Debt Relief. Not only has my credit score gone up dramatically but they've already worked on my behalf and taken care of 5 accounts for me for a third of what I owe. I am grateful to them for all that they do.

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    Customer Service

    Reviewed Sept. 27, 2017

    Thanks you for answering all questions and being flexible with hours. I was able to do all paperwork online while on my break from work. No long phone conversations. I felt like you really wanted to help me. You were very empathetic towards me in dealing with my husband's illness.

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    Customer Service

    Reviewed Sept. 27, 2017

    Customer service was great - always answers my questions. They called or emailed me as soon as they got a settle with the creditor. I am glad I chose National Debt Relief. I can access my account online to see the what is going on. I cannot wait to see all my debts are paid off.

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    Customer ServiceStaff

    Reviewed Sept. 27, 2017

    Service is great and customer service have an excellent knowledge of subject matters; they do very good in negotiation to lower the debt that helps greatly. I will recommend to others; they are very professional and courteous and do try achieve goals.

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    Reviewed Sept. 27, 2017

    Very pleased with results. This was an overall great experience. The fact I have been able to resolve all my debts one way or another has been like lifting a huge dark cloud up and away. I would highly recommend NDR if you have many creditors and need to focus on your life.

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    Staff

    Reviewed Sept. 27, 2017

    Very helpful and making sure I got taken care of... Even though I just got started they made sure I had all my questions answered and made sure I understood everything. I am really happy to finally be able to breathe again from stress.

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    Customer ServiceStaff

    Reviewed Sept. 27, 2017

    The customer service person was polite and understanding about my not being financially able to meet the settlement agreement set forth by my creditor, but was able to work out that I can continue to pay my regular bi-monthly payments and that NDR/Global Solutions would continue to work something out with my creditor.

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    Customer ServiceStaffProcessTransparency

    Reviewed Sept. 27, 2017

    Well for the most part I felt at ease. Everyone was professional and courteous. They were very informative, answer all my concerns and explained things that I did not understand. By the time I was done with the process I had no stress and that a good thing.

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    StaffTransparency

    Reviewed Sept. 27, 2017

    Associates were very knowledgeable and willing to help. They explained everything and were very patient with all my questions. They understood my concerns and frustrations with credit card companies. Although I understand that my credit will be negatively affected for the time being, I am very happy I took this step to finally be debt-free.

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    StaffProcess

    Reviewed Sept. 27, 2017

    Great experience talking me thru everything. Made it very simple for me!! Thank you for this and helping me fix me debt issue. Will recommend to people that are having the same problem as me. Thank you again for this very helpful and very easy process.

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    StaffProcessTransparency

    Reviewed Sept. 27, 2017

    Salvatore was very helpful and genuinely interested in helping me. He explained and answered all my questions and concerns. He was very thorough and went over every point with great detail. He also strived to make sure I understood all the aspects of the program and what I should expect moving forward. Thank you for all your help!

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    Staff

    Reviewed Sept. 27, 2017

    Tamara was incredibly informative, helpful, and kind. This is a very uncomfortable situation to be in and she made it much easier for me to go through. I am very thankful to have found this solution to my problem. I would recommend this service to a friend based on what I have seen so far. I am interested to see how it all plays out from here on.

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    Customer ServiceStaff

    Reviewed Sept. 27, 2017

    Customer service reps are courteous and efficient. The company continues to work on negotiating with creditors to reach a great settlement even if it does takes months. They provide a breakdown of the monthly payments as well as the begin/end dates. Their continued work has provided resolution to a debt-filled existence.

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    Staff

    Reviewed Sept. 27, 2017

    It's been great to know that a team of people can work on your behalf to settle debt when you have tried so many times yourself, and it was easy they set you up on a monthly payment that fits your budget.

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    Verified purchase

    Reviewed Sept. 27, 2017

    I'm not even six month into and National Debt already settled one my debts! I got high hopes now when my world was upside down. I recommend them!! I was to the point where I was getting depressed over all my debt. I'm making almost as much as I owe and by the looks of it I'm sticking all the way through with National Debt Relief!!

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    Customer ServiceStaffProcessTransparency

    Reviewed Sept. 27, 2017

    Staff has very good knowledge of the program. It was explained thoroughly and very friendly. You feel secured and protected. Staff has an excellent customer service. I will recommend this company to anyone. I was given good source of information. I can call and answer question with confidence.

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    Staff

    Reviewed Sept. 27, 2017

    Momma's 90 years old and we had to get all of her finances and things taken care of. NDR has paid off most of her bills and she's got five left. Their reps are really nice. I take care of all her business affairs and I'm really satisfied with NDR.

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    Staff

    Reviewed Sept. 27, 2017

    I read some of the reviews for National Debt Relief online and some of them were good, which I loved, and I listened to the ones that I trusted. Then I called National Debt Relief, and the guy I talked to helped me out and I went ahead with them. They told me that they'll help me pay all my bills as fast as I can. They said that I have to be finished in three years. I really appreciate how they helped me out. They were wonderful people. I started in 2016 and I've finished paying some of my debts already. I feel so good about it. I love it. If there are friends that will need help, I would recommend them to go to National Debt Relief.

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    Customer ServiceStaffProcess

    Reviewed Sept. 27, 2017

    I did a personal research online on a lot of debt relief programs. National Debt Relief was the one that stuck out to me and they had the best reviews out of all the ones that I've looked at. I've been in the program for about a year now so it's definitely helped me to get back on track and be able to pay down some of the debt that I had. At that time, I needed something that would work like that, basically, where they took everything and put it into one basic account. When I first got into the program, the gentleman that helped me answered every question I had to set my mind at ease.

    From the beginning, the reps have been thorough and informative. When I talk to anybody over the phone or do anything online, I'm skeptical about giving information. Some people are short but I didn't experience any of that with NDR. They were always able to call me back when I needed to or regarding any kind of issues I've had. They also have an online portal that I'm able to check into and when I talk to someone, they tell me that they see me logged into the portal. Overall, NDR was helping me out and it was a good experience with getting this stuff resolved. It's painless once I started doing it and have it all sped up and that's what I liked about it. Everything is straightforward and I'm able to monitor it and they let me know every time there's a resolution that comes up.

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    Reviewed Sept. 27, 2017

    I got underwater on debt so we researched online and looked at ratings on debt companies. We ended up going to National Debt Relief, and they've been pretty good so far. We’re not done yet but it has affected us positively and I am relieved. I hope to never have to deal with them again, in a good way.

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    Customer ServiceStaff

    Reviewed Sept. 27, 2017

    Working with National Debt Relief has been a great experience. I was looking for a way to consolidate my debt. NDR was among the debt consolidation and settlement companies that I saw online and they had high ratings in the reviews. The team of NDR has been wonderful and quick to consolidate a lot of my debts. They were very friendly, helpful and attentive. I liked that they called and checked with me, and they took their time. We’re still working on my debts and they told me that it’s going to take at least two years to finish everything off. But NDR has relieved stress off of me because I don’t have as many phone calls coming in from my lenders, and that helps me a lot since I suffer from anxiety. As a matter of fact, I have to call them now to see what I could work out with them until next month because we just had a hurricane come through. NDR has been very helpful and considerate and I’m grateful for them.

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    Verified purchase

    Reviewed Sept. 26, 2017

    We had a debt resolved a few days ago by National Debt Relief. It feels so great to not have the worry that comes with a debt that is very difficult to pay. But thanks to National Debt Relief that worry and stress is gone.

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    Customer Service

    Reviewed Sept. 26, 2017

    Customer service can be many things, but Harry and Daniel, who I spoke with, were both customer service oriented and made things easy to understand and were most concerned that I know exactly what I was getting into before I signed. I would recommend this company to anyone in the situation I am.

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    Customer Service

    Reviewed Sept. 26, 2017

    This company is the true meaning of debt relief. Initially, I had a settlement that I could handle. When funds started to get tight, I was concerned about paying the settlement every month. I felt hopeless! I thought I should just file for bankruptcy. When I called them to cancel, they worked with me. They put me on a plan that I could better afford to continue to pay off my debt, while still being able to take care of my family at home. I am very thankful.

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    Staff

    Reviewed Sept. 26, 2017

    Very professional and answered all my questions. I am looking forward to getting out debt in 42 months with the help and guidance of National Debt Relief. I appreciate their candor and willingness to help me get out of debt. I was nervous at first but the specialist put my mind at ease.

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    Customer ServiceStaffProcessTransparency

    Reviewed Sept. 26, 2017

    Wish I would have called National Debt Relief a long time ago. Thomas explained everything clearly and made sure I understood the whole process before proceeding. I was also surprised on how much he said I could reduce my debt. I would definitely recommend National Debt Relief to a friend.

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    Customer ServiceStaff

    Reviewed Sept. 26, 2017

    We were very pleased with the people that we talked with on the phone. They were very patient with us and our many questions. They gave us hope that we can get out of debt. They handled us with kindness and professionalism.

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    Customer ServiceStaff

    Reviewed Sept. 26, 2017

    Working with the customer service team has been a pleasure. They make you feel good about getting your credit problems resolved and do not make you feel ashamed of yourself. They take care of your accounts and keep you updated when offers are reached.

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    Customer ServiceStaff

    Reviewed Sept. 26, 2017

    Everytime I have called them, they have been very helpful. All my questions are answered and slowly I'm seeing improvement on my Debts. So far I've had one account settled and it's amazing seeing progress. I would definitely recommend to anyone who would like to be debt free.

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    StaffProcess

    Reviewed Sept. 26, 2017

    Both Mozart ** and Brandon ** have been extremely helpful throughout the entire process and have answered my questions to the best of their knowledge. I feel more confident that this program will help me tremendously. Thank you again for all the guidance and support!

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    Verified purchase

    Reviewed Sept. 26, 2017

    We settled our first charge card debt for less than half! We couldn't be more happy with all the help in doing this!! We have many more to go and hope all goes just as good!! Thank you National Debt Relief!

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    Process

    Reviewed Sept. 26, 2017

    Have just enrolled in this program today 9.26.2017 and the experience was amazingly quick. Within 3 hours' time all paperwork was completed and payment plan confirmed with date and payment amount. So essentially nothing has happened and have no real rating to give. I have been promised certain things regarding my credit and how it will be affected as well as resolution time frame with individual creditors. A year from now I will have a much better review to give.

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    Verified purchase

    Reviewed Sept. 26, 2017

    They are helping get rid of my debt, as promised and for a fraction for what I owe! Very happy with this company!! Have been in this program since 2015, with a lot of credit card debt, your credit score will drop like a rock, but then it starts to rise and keeps rising, as your debts are paid off. They work within your budget, I very much like that!

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    Customer Service

    Reviewed Sept. 26, 2017

    Kevin ** made it very easy for me. It was a relief have someone there to walk me through the steps. I would definitely recommend it. One easy call and helps to have someone on the other side who knows and cares about what you are going through..

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    Customer ServiceStaffProcessTransparency

    Reviewed Sept. 26, 2017

    The employees were very informative and helpful through the entire process. Tamara walked me through my path to debt consolidation in minutes and had me on the track I needed for my financial future. Both her and the welcome call person ensured me of my satisfaction.

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    Customer Service

    Reviewed Sept. 26, 2017

    Excellent overall. From start to finish. It's the beginning of settling my credit cards down. Joe was on point and answered all my questions thoroughly. I am pleased to recommend this company. Communication is up to up even by email. And the thorough on the phone.

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    StaffTransparency

    Reviewed Sept. 26, 2017

    It was great to know I could get the help I need to relieve the debt I was in. The people I spoke with took the time to explain every detail to me. I would recommend to anyone who needs relief from debt.

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    Staff

    Reviewed Sept. 26, 2017

    They seem to be a legit company from what I can tell. They have already settled with one of my creditors and they always have worked with me when times got tough. I would definitely recommend looking into this company if you are over your head in debt that needs to be resolved.

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    Verified purchase

    Reviewed Sept. 26, 2017

    I am very pleased with the service I have received thus far with National Debt Relief. I was skeptical at the beginning but watching my debt dwindle down has been one of the best feelings. I can sleep better at night knowing that I am no longer drowning in my debt.

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    Staff

    Reviewed Sept. 26, 2017

    I am a senior citizen on a fixed income. I am not computer literate. My experience with National Debt Relief was excellent, because Mr. Andrew ** the service person who helped me was patient, knowledgeable and accurate. Without his assistance it would have been impossible for me to give the information required to actually obtain a settlement. I cannot convey how grateful I am to him and to National Debt Relief. My finances were such that I couldn't see the end to constant stress. The settlement will enable me to lead a stress free life. Without the patience and assistance from Mr. ** I would not have been able to complete the information required.

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    Customer ServiceStaff

    Reviewed Sept. 26, 2017

    I am extremely satisfied with my association. Customer service is excellent and my debts were paid off easily. Thank you for your service to me. Everyone I dealt with was knowledgeable and helpful. I felt like my situation was important to them. I will recommend you to others with no reservation.

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    Customer Service

    Reviewed Sept. 26, 2017

    National Debt Relief has settled several outstanding bills that I have had in a fairly short amount of time. My credit rating has gone up substantially because of this. I would highly recommend them to anyone who asks. The fee for the service is reasonable and the customer service is outstanding. Thank you for all your help.

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    Customer ServiceStaffTransparency

    Reviewed Sept. 26, 2017

    Everyone I spoke with on the phone was Very professional and honest. Clear speaking voice and friendly as well. They told me everything that would be expected of myself and my co applicant. They made very excellent recommendations on what I needed to do to get out of debt and stay out of debt. I would highly recommend it to others who are struggling to pay their bills to this company.

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    Customer ServiceStaff

    Reviewed Sept. 26, 2017

    Working with Andre ** has been amazing, he's been very patient and very quick to answer any questions or concerns I've had along the way!!! The call into the Welcome Center was also a great experience!! Appreciate National Debt Relief for giving me this opportunity to get my debt under control.

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    StaffTransparency

    Reviewed Sept. 26, 2017

    The person I spoke with was very helpful and patient. Walked me through everything, explained things in an easily understandable way, answered my questions, told me the things I would need to know if certain situations should arise. Such as if my creditors should harass me and how to deal with that. It was a good feeling to know that he was really interested in helping me to become debt free! So thank you for that.

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    StaffProcess

    Reviewed Sept. 26, 2017

    Being in debt can be a scary thing. Especially when you feel you have no way out and you are drowning. My rep (Nate **) made me feel very comfortable and let me know that I was not alone. You can actually feel the compassion the reps at NDR have for you. The process was super simple. Thank you NDR, you're the best!

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    StaffProcess

    Reviewed Sept. 26, 2017

    I am so thankful to have found financial relief services such as this one. Representatives are very helpful and modest as I went through the process step by step. Definitely more than five stars and recommendation to family and friends is a must. Good job and best wishes to all its affiliates!

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    StaffProcess

    Reviewed Sept. 26, 2017

    Enjoyed the professionalism of Robin **, and Jami **. They answered all my questions and gave me a good understanding of the process. After speaking with Robin I felt like I knew him! Jami ** did a wonderful job going over the information making sure all was in place. I believe this is the best decision for me at this time and ND company seems to be a good company to do through.

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    Reviewed Sept. 26, 2017

    Someone who worked at a bank was telling me about National Debt Relief, and I looked into it to better my credit. As soon as NDR sets up with someone, they contact you and ask for your approval before they go in with the settlement. I like the fact that they keep up on it and contact me when in need. My score shot from a four to over a six within seven to eight months. So, it's helping me with credit. I was also able to get a car and I got my credit card for the first time since college. Now, we’re getting things in the mail for mortgage loans, other loans and credit cards. At one point, I wasn't eligible for any of it. I love NDR and I am recommending them to everyone I know.

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    Staff

    Reviewed Sept. 26, 2017

    The customer services were amazing and professional. The first representative that I dealt with was Leo **. He was professional and patience with me. I don't remember the name of the person who I talked to from the welcome committee but he was also amazing. I would most definitely recommend this company to anyone.

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    Process

    Reviewed Sept. 26, 2017

    We are new to the process and have had everyone we talked to be very patient with us and our many questions have answered. We are very satisfied with program to date and just need to get more familiar with the program.

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    Customer ServiceStaffProcessTransparency

    Reviewed Sept. 26, 2017

    We have just enrolled in the program. My husband and I are both skeptical of these types of programs but upon receiving a letter in the mail, we decided to explore the option of debt settlement. I did lots of research online before making the decision to call. My representative was named Gilbert and he did a fine job of explaining the program with complete transparency and he applied no pressure. The call was educational and left me with a sense of hope. I had to call him back so that I could speak with my husband about moving forward with the program and when we spoke again, I asked about the few negative reviews I saw. He answered all of my questions without hesitation and his customer service was A-1.

    The scary part is letting go of payments for these 1st 4-6 months, but I have put it into perspective: I already have creditors hounding me; my credit score is already damaged; and I am already paying fees to various companies... so why not let a well reviewed and accredited company handle this for us? Come tax time, we may have to get professional help if we have forgiven debts by then... and that's ok. I feel relieved also knowing we will have legal representation should we face any type of legal scenarios. Additionally, I appreciate the welcome call. Deon was thorough and this company does their best to ensure that their clients understand all the ins and outs of the program. Here's to placing it all in God's hands and being out of debt in 4 yrs vs 20!

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    Customer ServiceStaffTransparency

    Reviewed Sept. 26, 2017

    There great about informing of updates and any changes. I have had good experiences with communications with customer service and their expertise staff. I have been happily surprised of the quick transactions with satisfying my creditors and final results. I will strongly recommend their excellent services to my friends.

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    Customer ServiceStaffProcessTransparency

    Reviewed Sept. 26, 2017

    The team members explained the whole process very well and answered any questions I had. They were very friendly as well. Overall a great experience. Before I made the call I was very stressed out but my mind was quickly brought to ease. Feel like I can breathe and I don't have such a burden to take on alone.

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    Customer ServiceStaff

    Reviewed Sept. 26, 2017

    Customer service was excellent. Reps were friendly, understanding and non-judgmental. They were passionate about helping me and listened to my concerns. Gave me all of the information I needed to make informed decisions. Covered all aspects of the program. Made me feel better.

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    Customer ServiceStaff

    Reviewed Sept. 26, 2017

    Everyone was very helpful and very professional. Darin never made me feel uncomfortable about my debt. He answered all my questions where I knew exactly where I understood them completely. The welcome call went well. It was nice to be able to understand her, she was also very professional.

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    StaffProcess

    Reviewed Sept. 26, 2017

    Everyone I spoke with answered my questions and was very helpful. It's a little complicated when it comes to the process of repaying creditors but they were patient with me in explaining the process. I am recommending National Debt Relief to friends and family.

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    Staff

    Reviewed Sept. 26, 2017

    I lost control of my finances and for that I feel extremely humiliated. I look forward to clearing my debt and begin to rebuild myself in 3 years through NDR. The process was explained professionally by the agent and the Welcome Call agent. Great professionalism by both. Thank you.

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    Staff

    Reviewed Sept. 26, 2017

    Everyone I talked to has been informative, helpful, and supportive. They outlined everything clearly and made sure to ask multiple times if I had questions. I feel like I'm in good hands and that the group here will definitely help me resolve my debt.

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    Customer Service

    Reviewed Sept. 26, 2017

    I like the relief of dealing with debt since they will take care of that as well as the payment plan they offer. Their customer service is great and they also work with you when you can't make the payment in the day you suppose to.

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    Reviewed Sept. 26, 2017

    National Debt Relief has helped us to get out of debt. Our credit is restored and we are endeavoring to buy a house. Thank you NDR for giving us room to breathe financially. We will never allow ourselves to get in this position again. Lesson learned.

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    Staff

    Reviewed Sept. 26, 2017

    So far I have no bad experiences with NDR. They have been fair and active on my behalf and they have resolved one of my debts for me at a very reduced rate. I am pleased with the service and have no complaints as far as anything goes right now. Thank you.

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    Reviewed Sept. 26, 2017

    Everything went well. Looking forward to the rest of the experience. Especially if it works as per the laid out plan. But in regards to the way everything was handled up until now, everything has been great. Had some questions that were answered with no hesitation and in an easy to understand way.

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    Customer ServiceStaffProcessTransparency

    Reviewed Sept. 26, 2017

    Very informative and helpful! They explain the entire process and ask if you have any questions along the way. I would strongly recommend them! I felt that this is the most reputable company for helping debt consolidation. Having a great customer service support is great too!

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    Staff

    Reviewed Sept. 26, 2017

    I think they are doing a great job! We started in May of 2017 and some of our debt seems to be getting resolved quickly. No complaints at all. Out of 13 bad accounts 2 have been resolve, which we thought wasn't going to happen until the end of the year.

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    Staff

    Reviewed Sept. 26, 2017

    Leon ** and Jim ** were awesome and very helpful, helped me feel so at ease in my stressful situation. We got the paperwork done in no time also with ease. I would absolutely recommend to someone else in my situation. Thank you National Debt Relief!

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    Staff

    Reviewed Sept. 26, 2017

    Overall very pleased, the only thing I did not realize I would have to go to court so much. Plus getting conflicting reports of when my bill will be paid off. All people I have talked to have been very nice and helpful.

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    Process

    Reviewed Sept. 26, 2017

    My experience was very positive, uplifting and led me to accomplish my goal of financial freedom!! I will always feel Blessed to have made the decision to "sign up" and "follow through"!!!! It wasn't easy in the sense that I had to make the very hard decision to give up my old, ineffective ways to have the success, but the actual program is simple and well prepared to help you meet your goal!! Thank You All!!!

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    Staff

    Reviewed Sept. 26, 2017

    They are always professional and kind and have calmed me down several times. They Have gotten me a good deal with one of my creditors who I thought would have been impossible to settle with. This team does the impossible on a daily basis and it was not trouble for them.

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    Customer ServiceTransparency

    Reviewed Sept. 26, 2017

    Your communication/updating progress is terrible. I cannot in good conscience recommend a company with your responsibilities to a client, who does not keep us up to date. Otherwise I cannot comment on how things are going because I never hear from you.

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    Customer ServiceStaffProcess

    Reviewed Sept. 26, 2017

    Great experience and very professional customer service providing top of the line care to their customers. I would recommend NDR to anyone. They do a great job of explaining the whole process from start to finish. It's never easy to ask for help but the kind folks at NDR make the process much easier.

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    StaffTransparency

    Reviewed Sept. 26, 2017

    My experience has been okay. It's a long process in terms of getting a handle on my creditors as well as negotiating. The representatives are nice and professional, however they all speak in a scripted manner. Often times I don't quite understand but just go along with it. Seems they don't explain in normal language but follow a script and give vague answers or ask questions that has been answered already out of script turn. I wish I could get more paper notification rather than an email or portal which is a little impersonal. Thanks.

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    Reviewed Sept. 26, 2017

    My experience was amazing! Olivia ** was very friendly and very informative so was the welcome call individual. They both provided in great detail about what is planned for the future and how everything takes place during the program. Great Service!

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    Customer ServiceStaff

    Reviewed Sept. 26, 2017

    I started this process early Saturday morning and was completely enrolled by Tuesday early morning. I would have been enrolled by Monday but I still had to complete my welcome call. It was easy to enroll and I slept great last night. I will recommend to other friends that are way in over their heads in debt. Thank you Max ** for your help and guidance.

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    StaffTransparency

    Reviewed Sept. 26, 2017

    It was not an easy decision to do this. I was looking for a bulk loan to combine all that I owed in loans/credit cards. I was turned down by many lenders. I tried online banking and made no progress. I spoke with a representative from AmOne. He explained that my opinion was not feasible. And I felt much better after he spoke with me and directed me to NDR.

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    Customer ServiceStaff

    Reviewed Sept. 26, 2017

    The customer service representative demonstrated excellent and effective customer service skills. She was helpful, concise, friendly and provided me with the information I needed. She asked if I had any further questions and made sure I understood the account update.

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    Reviewed Sept. 26, 2017

    With a recent move and a family of 7 we have found ourselves in a tough spot. I came across NDR while searching the internet and could not be more thrilled. They treat you like a real person, not some low-life. They are engaging and really seem to have your best interest at heart. Their customer service is outstanding. Looking forward to being debt free in the near future!

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    StaffProcess

    Reviewed Sept. 26, 2017

    I had a very informative and helpful experience with the entire enrollment process. They gave me a greater understanding of the entire process in a very professional and friendly manner. They answered all of my questions in great detail and were very easy to work with. I know it is still very early in the process and I cannot lie it is a bit scary thinking about not paying my creditors! Have to go down before you go up I suppose. However, they have instilled a solid amount trust and faith with me so far.

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    Reviewed Sept. 26, 2017

    This is a great company, they have really helped us. I only have one complaint. I signed up for emails so I could avoid phone calls about my account, but they do both. They should give us a choice, don't do both unless that's what someone wants.

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    Reviewed Sept. 26, 2017

    I am very happy with the work National Debt Relief had done with my credit cards debt. At first I was scared to tried this company but after research and speaking to one of their rep I am happy I enroll in this plan. I would highly recommend this company.

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    Customer Service

    Reviewed Sept. 26, 2017

    NDR has made working with creditors very manageable. One call to NDR is all it takes to get relief from ongoing credit card charges regardless of the situation. All it takes is one call to get professional assistance from a professional company.

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    Staff

    Reviewed Sept. 26, 2017

    They were very knowledgeable in everything they were explaining! They made sure to go over everything and offer good advice! They were precise on the verbiage they used! They made sure I understood every little detail to make sure I did not forget anything.

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    StaffProcess

    Reviewed Sept. 26, 2017

    This is an awesome program that really helps get you out of debt! The team is always there to help with any questions or concerns. I am really glad I decided to do this program. I am hoping to be debt free within a year or year and a half from starting program!

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    Reviewed Sept. 26, 2017

    Was becoming overwhelmed by continuous blows to my financial situation. Kennedy was so patient, understanding, and professional when discussing the program with me. For the first time in a long while, I feel hopeful. All of my questions and concerns were addressed thoroughly and in layman's terms. I am so glad I finally made the call to NDR. Ready to begin my road to becoming debt free.

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    Customer ServiceStaffProcess

    Reviewed Sept. 26, 2017

    I am happy to be able to start with this program to help settle my debt. It has been a long journey to become free from debt. I have looked into many programs before and found this program to be the best with customer service and good client rapport.

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    Reviewed Sept. 26, 2017

    I was treated with respect. Everyone was more than willing to answer all questions. Mr ** was such a pleasure to work with. He went above and beyond to make sure I understood everything. Thank you all for your great service. I know that if I have any questions all I must do is ask. Again thank you.

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    Customer ServiceStaffProcess

    Reviewed Sept. 26, 2017

    Patrick was extremely helpful throughout the process. He was able to answer all my questions before I could even ask them and even went above and beyond my expectations for the help he was to provide. I have attempted other programs who were not nearly as helpful as Patrick was. Definitely a five star experience.

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    Reviewed Sept. 26, 2017

    I have finally taken the first step in being debt free with National Debt Relief and couldn't be happier. They worked with me through my busy schedule and helped me problem solve my plan of action with accuracy and confidence. I didn't believe I could do it but with their help I am surviving and can breathe easy knowing I am making the best decision for my personal/economic freedom.

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    Staff

    Reviewed Sept. 26, 2017

    Micheal and Andrew were both super helpful to me and my wife! We feel very confident that they would do anything and everything to help along this journey! We would highly recommend this company and their team to anyone! Can't wait to see how they work their magic and the end result.

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    StaffProcessTransparency

    Reviewed Sept. 26, 2017

    Nathan ** and Esther were both extremely helpful. They explained the program in great detail. They made sure after going over each part of the program that I understood how the program works to get me out of debt, the legal help available if necessary and my due diligence to make the payments each month. I look forward to completing the program.

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    StaffProcessTransparency

    Reviewed Sept. 26, 2017

    Tom **, the NDR representative who helped me was very thorough in explaining the debt management program to me. He repeated explanations throughout our conversation, making sure I understood every part of the program. He spoke clearly and used words and terms that I could easily understand. I was more than satisfied with the service he provided. I hope all the NDR representatives are as thorough and helpful as him.

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    Reviewed Sept. 26, 2017

    The service is great at getting things resolved. I hope that the service continues to be prompt and helpful to those who are trying to get their credit in order. Thanks for all you do and the help that you provide to all of us who are trying to have a life free from debt.

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    StaffTransparency

    Reviewed Sept. 26, 2017

    Gilbert was very helpful and informative. He explained everything and answered all the questions that I had. Very fast approval. I would recommend this company to anyone need a little help with debt relief. I looked at several different companies before deciding on National Debt Relief. Best terms, easy approval.

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    Staff

    Reviewed Sept. 26, 2017

    We were extremely anxious and concerned about enrolling with National Debt Relief. We weren't sure if this was the best choice for us, however, our representative was very calm, thorough, and encouraging. He made sure that we knew exactly how it worked, what the pros and cons were, and gave us hope that we will soon be debt free with this plan. The professionalism and patience was very much appreciated.

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    Staff

    Reviewed Sept. 26, 2017

    After reviewing other debt relief companies I decided to use NDR as my bible. They were excellent in providing information and kept me in the loop at all times. I would recommend them to anyone seeking debt relief help. From the moment I contacted them they were professional and courteous.

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    Customer Service

    Reviewed Sept. 26, 2017

    National Debt Relief have gave me hope. They said they'll help me in becoming debt-free and customer service is outstanding. They answered every question that I had. I will recommend to my friends and family if they ever need help with debts.

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    Customer Service

    Reviewed Sept. 26, 2017

    Been at this for about 7 months and they are slowly resolving my debt. It's certainly a relief to have someone working in my behalf. I was unsure at first but the last conversation I had with them last week gave some optimism especially in the shadow of the Equifax fiasco.

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    Customer ServiceStaff

    Reviewed Sept. 26, 2017

    Adrian made this application very easy to follow. I did have trouble with my email, but Adrian was very patient with me. He was very thorough and precise. Very good experience. I will certainly recommend National Debt Relief to our friends and family.

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    StaffTransparency

    Reviewed Sept. 26, 2017

    They are very helpful making sure to explain everything, answering all questions and very nice and polite. Got back to me very quickly and really wanted to help. I didn't think the experience would be so easy and the people just go out there way to help. Thanks so much for such an easy experience.

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    Staff

    Reviewed Sept. 26, 2017

    Very satisfied with Whole procedure and of your rep. Everything Shelley told me was on my forms that I signed. This will help me get my life back together after being shot in Westminster, Co. and forcing me into this situation. I am thankful you are here to help me.

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    Staff

    Reviewed Sept. 26, 2017

    National Debt Relief was experienced, educated, professional, and very helpful. They were concerned about our financial situation and what we needed to consolidate, and that the money they were going to make off of it was the last thing. It was awesome and I would recommend them to anybody.

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    StaffTransparency

    Reviewed Sept. 26, 2017

    My getting scammed doubled my debt and I had to get rid of all my debt, so I looked into debt relief help. I talked with my boyfriend’s sister and, in turn, she spoke with her boss about my issue, then he told her to refer me to National Debt Relief. I tried NDR out and I've been very happy with them. The reps were very informative. Every little detail was broken down and everything was very clear. I also knew when and exactly how many credit card debts had been cleared.

    I started this process with NDR in February or March and, so far, I've cleared some of my credit cards debts already. The rep said that my debt relief program would take from two to four years, depending on how much they could knock the program length down. They told me that I could increase my monthly payment whenever I wanted to do that, and that would speed up the process.

    I will recommend NDR and talk to my friends about the debt relief program. They should definitely try it because the monthly payment is very easy and there are no hidden fees since everything is included in the payment. They would also be safe if they come to any legal issues with their debt and there's nothing that they have to worry about because the legal fees are covered in the monthly payment.

    NDR was a lifesaver. Working with them has definitely made my life a lot easier. Now, I don’t have to worry about my next paycheck and paying for my credit card bills because all my bills have been consolidated into one, and that was very convenient. NDR helped me save a lot of money and I now actually have money in my pocket. I had a great experience with NDR and I was very satisfied with the service..

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    StaffProcess

    Reviewed Sept. 26, 2017

    The amount of cards that I had was too much. I knew I wasn't able to take care of all of them so I looked into relief help but the National Debt Relief program has taken a lot of money out of my pocket. When I first started the program, I didn't know how much percentage they took out to settle on each account. The amount they had taken out would have cleared off the collections if it went to the principal. I didn't feel it was doing anything for me at the moment and I was paying too much for the percentage. The National Debt Relief team was good and friendly. But I decided to get out at the time I was on the program and the last person I spoke to regarding canceling gave me a hard time because she was trying to scare me to stay in. I was confused and I wasn't satisfied how the program went for me. I'm still in debt and I found out I lost money towards what I put in the program.

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    Customer ServiceProcessTransparency

    Reviewed Sept. 26, 2017

    I had a medical issue and was on disability for a year. I was involuntarily put in a situation which made me unable to keep up with everything. After weighing my options and talking to National Debt Relief, I decided to go with them because it sounded better than the alternatives. They were much faster to get back to me. The whole process was very simple and it was explained very clearly. It was the best choice by far. Every once in a while I get an email or a text saying that they have settled something and they just want to get my approval to go ahead and go for it. Every time, it’s great. They answer any questions I have. I can go through everyday knowing that that whole part of my life is being handled, which is nice.

    National Debt Relief is incredibly easy to deal with. Working with them has taken a lot of stuff off because before I started working with them, I had the collectors every single day. It was hard because I felt guilty but at the same time it wasn’t my fault. Being able to have someone who is taking care of it even though I wish I could do everything I could to pay everybody back with like full amounts is a lot less stressful. I had eight creditors and once I got signed up with National Debt Relief, they’ve already made deal and there's four that I’m making payments on. That surprised me right there. They settled the first account within the first month. I’m technically on a 4-year plan, but they told me upfront that a lot of times it doesn’t even take the full amount of time and I'm seeing that first hand now.

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    Customer ServiceStaff

    Reviewed Sept. 26, 2017

    I was doing a search online and this company seems to me like the one with the best rating. I would say they're really very helpful, and informative. I don't have to worry about harassing calls where they tell me every three days or every two days that I owe money and I know. But knowing that they're evidently taking care of that on their side and make negotiations were the best things for me. I trust them to help me with my situation, and so far I haven't had them fail me.

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    Staff

    Reviewed Sept. 26, 2017

    I knew I was going to be resigning from the job that I had at that time and I was going to be starting up my new business. My income was definitely going to be impacted by that so I did a search and found National Debt Relief. Their reps have been very understanding of the situations with not only my business being the way that it is, but also of my being a contractor in the meantime. They try to work with me as best as possible and I appreciate that.

    So far, working with them has given me a huge burden off of my shoulders. In my previous job, it seemed that every single paycheck that I had was just going towards trying to catch up with everything that I have had accruing and on some things that I got myself into. That was really hard and super stressful. At least with this situation, especially me being a new business owner and also being a contractor, I don't feel that overwhelming amount of stress and the harassment whenever I am two weeks behind on the payment. NDR really helps.

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    Customer ServiceStaff

    Reviewed Sept. 26, 2017

    The team at National Debt Relief is always helping me and they always have an answer. The process takes a long time, but that’s just the process of trying to eliminate debt and it's getting me on the right track. They do a good job and what they advertise is true.

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    Customer ServiceStaffProcess

    Reviewed Sept. 25, 2017

    I was completely out of ideas on how to successfully pay down a Niagara Falls, of mounting debt. One day, I was listening to the radio, and an advertisement came on regarding National Debt Relief. I waited almost two weeks before reaching out via email. I should have done so sooner... Miss Sarah **, (hi Sara ;p) was my point of contact. Sara, returned my email request, twice, after a non-response from me initially.

    National Debt Relief's program is a no brainer! Even with the fact that, my credit rating will be negatively impacted during this time, the payoff, being debt-free within three to four years, will certainly be worth this inconvenience. Ms. **, was my Welcome Call Representative. Ms. **, went over NDR's exceptional debt-free program, ensuring that, all of my personal information was correct and that, I fully understood how to utilize my options, including how to call on the legal eagles should they be required to plead my case. I look forward to the next few years in the program, and becoming debt-free! Thank you, everyone! Let's go to work. ;p

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    Staff

    Reviewed Sept. 25, 2017

    The reps were very informative and made me feel as though I was making the right decisions. They didn't make me feel like I was being judged. They answered all my questions accurately and straightforward. The reps were compassionate and understanding during my difficult decision. They ensured numerous times that if I had any questions to please reach out.

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    Staff

    Reviewed Sept. 25, 2017

    Very professional, easy to understand and work with. Faster than a New York minute!! Already have one creditor that has agreed to the lesser pay off. Terms are good with us when we might need to release less in a given month.

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    Reviewed Sept. 25, 2017

    This was my first time doing anything like this. So far it was been a smooth process. Customer service has been great and easy to talk to, but it is that start of a 3 year process and I'm hoping that the finish line is as nice.

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    StaffProcessTransparency

    Reviewed Sept. 25, 2017

    It was very nice explained and have a great customer services to their clients. They were really deeply detailing in the explanation and patient to all my questions. Thanks to Jose ** that help me in all this difficult process for me.

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    Customer ServiceStaffProcess

    Reviewed Sept. 25, 2017

    I experienced very polite, professional contact from start to finish with registering with this process. The staff was very attentive and immediate in responding to calls and emails. Very pleasant customer service experience and I would recommend this company to other who may be going through the same situation.

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    Staff

    Reviewed Sept. 25, 2017

    When talking to our debt relief specialist and welcome representative we were very pleased with the professionalism shown to us. They were very helpful in explaining things and actions that needed to take place. We are looking forward to being able to resolve our financial difficulties and being able to have a sense of relief to be able to end our debt. Thank you so much!!!

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    Reviewed Sept. 25, 2017

    An absolutely great resource to use when your debt has gotten out of control and you need help paying it. National Debt Relief is the benchmark in debt consolidation. Look no further. They will work to find the best solution for you no matter your financial background or other factors. I highly recommend NDR for any and every debt problem you may be experiencing.

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    Reviewed Sept. 25, 2017

    National Debt Relief worked on my behalf and got one of my credit card debts significantly reduced and I should have it paid off in just a couple of months! This is great relief to me and saves me a lot of anxiety! I am very pleased with their efforts.

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    Customer ServiceStaffTransparency

    Reviewed Sept. 25, 2017

    So far my experience with National Debt Relief has been very good. Customer service is excellent and very professional. Whenever you get called just for updates they are always willing to help. No matter how many questions and no matter how often you called they are always willing to help.

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    Customer ServiceStaffTransparency

    Reviewed Sept. 25, 2017

    I just want to say that the customer service associates are the most nicest and helpful people. They made me feel at home and good that I made the choice to go with National Debt Relief. They walked me through all the steps needed to get everything done. They answered all the questions that I had. They are wonderful.

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    StaffProcessTransparency

    Reviewed Sept. 25, 2017

    Both David and Harry took the time explain the program in great detail. They seemed to know what they were doing, and they wanted to make sure that I understood what they were telling me. If I have any more questions about the program I would like to speak with one of them.

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    Reviewed Sept. 25, 2017

    I'd put off trying to tackled my credit card debt for a long, long time. Just the thought of it made me cringe. I expected this to be a long, major headache. It was a real surprise and big relief, then, when National Debt Relief came to the rescue and helped me put my finances in order in a thorough but fairly simple manner. They helped cut my debt almost in half and I couldn't be happier with their services.

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    Process

    Reviewed Sept. 25, 2017

    After 5 months, my debt is finally starting to be resolved. I couldn't be happier with this start in becoming debt-free. I have never used a debt relief program before. I was a bit nervous at first. But It is such a relief that this program is working for me.

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    Process

    Reviewed Sept. 25, 2017

    I haven't been in the program too long but I have had exceptional service so far. I keep making my payments to them and feel confident that my debt will be negotiated fairly. I have peace of mind knowing there is a light at the end of the tunnel. Would recommend this program to family and friends.

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    Staff

    Reviewed Sept. 25, 2017

    I found that my experience was a good one. I was very nervous and embarrassed about it but it was needed to be done. I paid off my remainder of my debt with my deferred Comp. when I retired. I haven't had a credit card in two years and will never again have one. I'm retired now and I don't live above my needs. I was thankful that I had the opportunity to do this but never want to do it again. People that I dealt with were decent and helpful when I had questions. Thank you.

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    Customer ServiceStaff

    Reviewed Sept. 25, 2017

    Very knowledgeable and willing to answer all of my detailed questions. The team keeps me updated regularly on my account and their responses are always quick and detailed. I would recommend NDR to anyone who finds themselves in a similar situation.

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    Staff

    Reviewed Sept. 25, 2017

    I was having a challenging time working thru what I did and didn't do with National Debt Relief. I had the pleasure of speaking with a woman who was not only pleasant but also professional, knowledgeable, kind and supportive in helping me finish my decision. Her voice quality and use of gentle words were outstanding. A real star!!!

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    Reviewed Sept. 25, 2017

    Nikki was very helpful and answered all my questions. I don't remember the lady I talked to on the Welcome call but she was very nice. She mumbled through some parts of the call but overall, I was able to understand. If I had a question, she would stop to answer.

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    Reviewed Sept. 25, 2017

    I would recommend National Debt Relief to my friends. They doing a very good job helping people like me who for some reason in debt and can't find the money to make payments. Big thanks to them for the easy payment. Now I can worry less. So I advise everyone to having problems with debt please call National Debt Relief. Thanks.

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    Reviewed Sept. 25, 2017

    Very easy and painless. This will help my retirement to be easier and less stressful. Thank you again for a way out of sleepless nights and worry about my financial well being. With help from NDR I feel like I have finally taken control of my debt and financial future.

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    Staff

    Reviewed Sept. 25, 2017

    This organization is one I would highly recommend. The representatives were sensitive to the nature of the issues going on, and were more than willing to reach an agreed budget that works for me. They were also expedient with all necessary paperwork.

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    Reviewed Sept. 25, 2017

    So far everything is good. The communication in updating me on my account status is great. I've only been needing to contact customer service once. And the agent was able to explain everything. The agent was very clear in helping me understand the process.

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    Reviewed Sept. 25, 2017

    I was a little skeptical in the beginning because it seemed to take a while for anything to happen (but then again, I was not yet behind on payments when I started). As of today, I've have two settlements - both for less than 50% less of the balance owed. I could never have negotiated that myself. NDR has given me peace of mind when my only other option would have been bankruptcy.

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    StaffProcessTransparency

    Reviewed Sept. 25, 2017

    Steven ** and Allen (Welcome Team) were very well informed and encouraging. Appreciated their help and willingness to help me achieve my goal of debt freedom. The explanations of the program were thorough and concise. Steven arranged a bi-monthly payment that worked with my budget.

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    Reviewed Sept. 25, 2017

    I need to let everyone with sudden hardship that N.D.R is there and will help you at your darkest hour. They are transparent in their requests, and are true to their words. The support staff is tremendous! Dealt with Asia a rep. whose concern was A++.

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    Reviewed Sept. 25, 2017

    Very easy process. Nice people. Explained the program so you understand it and not talking over your head. Program seems to be easy to follow and resolve debt that would have taken forever in just a few years. This takes a lot of stress off and makes life a little easier.

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    Reviewed Sept. 25, 2017

    As of today we are very pleased with National Debt Relief and their efforts to help pay down our debt. The only complaint that I have is the fact that they want additional funds every time they call. We do not have additional funds so I am not sure what that does. I would give them a four out of five.

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    Process

    Reviewed Sept. 25, 2017

    I recently enrolled with National Debt Relief when I finally admitted to myself that I could not pay down my unsecured debt without help. Crisanta ** was extremely pleasant in walking me through the entire process and in making sure I understood everything, including next-steps, once I was approved. Thank you NDR.

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    ProcessTransparency

    Reviewed Sept. 25, 2017

    So far so good. Pleasant and explained in detail. Paul and the welcome center both get the maximum stars at this time. They made the process easy and explained in detail the benefits and any potential pitfalls that may arise. I am nervous as most are but at least all is good at this point.

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    Customer ServiceStaffProcess

    Reviewed Sept. 25, 2017

    I had a very good experience working with National Debt Relief to settle my debts. Every customer service agent I encountered was professional, helpful, and, above all, non-judgmental of my situation. They responded with empathy and compassion, and that really helped make this process easier to deal with mentally. They were able to help me settle my debts for less than was owed, and offered a program to help me settle with creditors faster through a loan, which I will pay back at around the same amount as my original monthly payments to settle my debts with no penalty for early payment. The advantage here is that now my accounts will no longer show as delinquent and I am able to start rebuilding my credit sooner. I would definitely recommend working with them.

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    Reviewed Sept. 25, 2017

    Help me a great deal with my debt. Feel like there is light at the end tunnel. I was being hassle by so many debt collection agency. National Debt is helping me get back on the right track. I cant say enough about this company. I would recommend to anyone in debt.

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    Staff

    Reviewed Sept. 25, 2017

    National Debt Relief was very, very helpful in my case. I started with them September last year. I wanted to be out of my debts, so I'll be more comfortable going to school and nothing is going to bother me. The team treated me good and I had an excellent experience.

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    StaffTransparency

    Reviewed Sept. 25, 2017

    My fiancée lost her job at one point and we lived together. I wasn't making as much money at that time so, we’re getting a hard time to cover her bills plus mine. I realized I was about to fall behind so I tried to get some consolidation to make payment easier and I got National Debt Relief. Their team was awesome and they made everything very simple. NDR made my payments easier monthly and kept everything on time and up to date. They move quickly so they get a lot of things done that I couldn't do myself. They're definitely making my life a lot easier and I'm able to save money now. The experience has been wonderful and I'll continue using them.

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    StaffTransparency

    Reviewed Sept. 25, 2017

    I was overwhelmed with so many debts. I talked with Bill, a rep of National Debt Relief, and he was nice and professional. He explained everything in detail and I signed up with NDR two months after I talked with him. I've been with NDR for six months and I'm still in the beginning process. But everything has been working out and, so far, it has been good with NDR. They've been professional, motivated, kind, and eager to help.

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    Staff

    Reviewed Sept. 25, 2017

    National Debt Relief has been so good so far. I was overextending myself and I was looking at different options at that time. From what I’ve heard over the radio and what I saw at a couple of places online, NDR appealed to me as my best bet. They had the most ads out there and Better Business Bureau ratings, and they seemed more reputable. When I first contacted them, I spoke to one of their representatives and went through my current issues. Once I authorized them to do the check on my credit, everything went through there and listed what I had on my credit.

    At that point, I decided to go with their system. Then they tried to set up a payment plan. Every now and then, I get the notice from them that they’ve either settled on something or they are in the process of settling. They were always courteous and they answered any questions I asked. So far, it’s been a very pleasant experience. One problem at that time was they didn’t contact all of the creditors. They can’t do anything until they have the funds but once I informed my creditors what was going on, I wasn’t bothered by them.

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    Reviewed Sept. 25, 2017

    I feel great about the fact that National Debt Relief is able to help me do what I needed to do and to get rid of the debt that I had. I was feeling hopeless for a minute. It seemed like it was going to be a slow process, but it has really been moving in a good direction so I'm really excited. If they emailed me and I didn't respond immediately, they will call me and say that they've got something they wanted to talk to me about. They did an excellent job following up and they didn't let time linger too much when they had a settlement for me. That was good and I loved that. It's been an excellent experience and I was hoping I could get my husband to do it. But he didn't feel like it was going to be a good place for him. Still, I will highly recommend them and I have recommended them to other people as well.

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    Reviewed Sept. 24, 2017

    The people who have helped me get through this process have been most professional, courteous and prompt to respond. They explained everything clearly. When I started the process I was not sure what to expect, but I could not have had a more positive experience.

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    Reviewed Sept. 24, 2017

    My experience so far has been very pleasant. I have a hardship and was very much in financial hell and with the help of National Debt Relief they are helping me get my life back. I would recommend them to anyone who needs assistance with credit card burden.

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    Reviewed Sept. 24, 2017

    My debt isn't being lowered. Not sure what's happening. I need to cancel this debt relief program. Nothing is simple. I want my money back and I guess work on my debt alone. This has HURT my credit which absolutely upsets me!!!

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    Reviewed Sept. 24, 2017

    Step by step instructions. Friendly and knowledgeable. Hesitant at first. But I'm very confident this program will work. Any questions I had were answered very quickly by Kathy **. Very easy to communicate with. Thank you so much! Hopefully everything will be resolved.

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    Reviewed Sept. 24, 2017

    You guys were fantastic, and answered every question I had to the best of your ability. I thank everyone on the team for helping me out. My experience with the first phone call to everyone after was great. The people are nice and professional. They are committed to the there job and I would recommend anyone that is having financial trouble to talk to you l.

    Updated on 7/24/2019: National Debt Relief was like one of the first places that popped up when I was looking to deal with it, and they were really understanding and helpful. Their enrollment process was super easy. They were really good. They did a great job. I haven't had any problems with how they went about it. Every negotiation was good to me. Also, as soon as they come to a deal, they call me.

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    Reviewed Sept. 24, 2017

    I have just started the program. The initial contact person was great at answering all my questions and getting back to me in a timely manner. My welcome call was fantastic. I hope to report great news on this company once my financials start to become better.

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    Reviewed Sept. 24, 2017

    Would recommend this service to all that are in financial hardship. Cause for these first three payment I already made my first settlement with my first creditor and now all I have to do is keep fighting for the next ones that are in line. To make my graduation day and be debt free.

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    Reviewed Sept. 24, 2017

    I heard that National Debt Relief is a good company and my friend gave me their phone number. The team at National Debt Relief is friendly and they make sure I understand. I cannot read English and the lady on the phone explained to me what to do. She's very nice. But my problem with them is they keep calling me every time they make a deal for every credit, even though I pay the monthly credit of $312. It is causing more stress and headache. But other than that, my experience with them has usually been good and I trust them not to lie. I would give National’s phone number to any friend that would ask.

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    Reviewed Sept. 24, 2017

    I had too much credit card debt and needed help to get it under control. Plus, medical expenses were coming up and it's so much of a mess. I researched on the internet and National Debt Relief had good ratings through the Better Business so I went to them. The gentleman who worked with me and the customer service people who called and had a settlement were really good. They explained everything really well, answered all of my questions, were very helpful all the way around, and didn't do anything without my approval.

    National Debt Relief worked with me especially with putting the payments into one. And if I do my part of the deal where I keep my money in my account and they take it to help settle my accounts, then after a while, they push me through to where another lending company comes in. Working with them made my life better and it's been extremely good all the way down. National Debt Relief is a good way to go for anybody who has that same kind of trouble and can't keep ahead of the game.

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    Reviewed Sept. 24, 2017

    Setting up the account with National Debt Relief took a couple of days. I've been with them for six months and so far, I'm happy with the progress. They’ve been able to settle three out of six accounts. It's been a great experience and they do good in keeping their schedule for the payment plans. They could do better in keeping us informed on what's going on though.

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    Reviewed Sept. 24, 2017

    The National Debt Relief team was very helpful to me and my problems. The process was easy as long as I did what they told me to do. I’ve been with them for nine months and so far, it has been a good experience.

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    Reviewed Sept. 24, 2017

    I decided to look into relief help for an employment opportunity and the people at National Debt Relief have all been great. They were very informative and working with them has been helpful. I’ve gotten out of two credit cards so far and I've had no problems nor issues. It's been a great experience.

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    Reviewed Sept. 23, 2017

    Both representatives that I worked with were nothing but courteous, compassionate, and polite. The provided excellent customer service and were totally present in our conversations making me feel heard and not judged. They took their time, answered my questions, and made sure I was comfortable with the process. I would recommend this program wholeheartedly.

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    Staff

    Reviewed Sept. 23, 2017

    I cannot praise National Debt Relief enough! They are wonderful people to deal with and very kind. Totally understood my financial position and were quick to help me resolve my issue! Thank you National Debt Relief, you are number one in my book!!

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    Reviewed Sept. 23, 2017

    The company has so far done everything they said they would. They negotiated with my creditors and even provided me with an attorney when I got a summons from a creditor and settled the account out of court. I am pleased with the service I have received.

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    Reviewed Sept. 23, 2017

    I was helped by Tom **, Jay ** and Evelyn. They were all extremely informative and very helpful. I don't know if I would have signed up for debt help if it were not for those three people. They each encouraged me to call them if I ever need help.

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    Reviewed Sept. 23, 2017

    This is my first experience with joining a debt collection agency and I could not be more pleased. This Agency provided me with so much valuable information to protect myself, such as, closing the accounts myself, changing the address to National Debt and providing the Customer Service and Credit Hotline numbers to the creditors to stop them from harassing me. I even provided this information in my Consumer Statement on my Credit Reports, to show that I am working towards paying off my debt. National Debt has given me the opportunity to have my life back without stressing about how am I going to pay my debt before I die.

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    Reviewed Sept. 23, 2017

    I'm both happy and grateful with my experience with NDR. They were able to answer all my questions promptly and explained the program in a way that I understand. Thanks! NDR for helping me to be debt free. With this opportunity I'll be able to have credit again and I'll be able to buy me new home.

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    StaffProcess

    Reviewed Sept. 23, 2017

    Please know we were doubtful as to upstanding your organization would be as we struggle to reduce our debt. From the very beginning of the process, every person we've spoken with was very professional and our affairs are being well handled. Thank you for helpful through this very stressful time.

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    Reviewed Sept. 23, 2017

    I have been lost, experiencing sleepless nights, and constant anxiety about 'how' to pay my bills. I felt as if I was understood and supported in finding a way to eliminate my debt. When you dial 'that' number you never know what you are going to hear on the other side. Gratefully, for me, it was Kennedy **.

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    Customer ServiceStaff

    Reviewed Sept. 23, 2017

    I've had a great experience with National Debt Relief. All their staff is very helpful and nice and easy to get ahold of. They made my program so stress free and easy and constantly reaching out to me as soon as an offer was available through phone and email which was amazing. Most importantly they were able to get all my debt taken care of and by the end of this year I will be debt free, thanks!

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    Customer Service

    Reviewed Sept. 23, 2017

    Things seem to move slowly in the beginning. Hope the solutions come a little faster as the program goes on. The customer service has been good and the response to answer my questions has been good. When I would send documents to debt solutions they were very timely in verifying.

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    Reviewed Sept. 23, 2017

    I couldn't be happier after having some difficulties which led to my finances becoming a mess, they are helping me regain my life again! I could not have done this on my own. Being able to see the progress being made is such a relief that I will one day be able to gain financial freedom!

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    Customer Service

    Reviewed Sept. 23, 2017

    I've been with the program for 6 months and have agreed to a settlement with one of the creditors. During the first 6 months I've had several questions and each time I've contacted customer service they've answered my questions and eased my concerns. They were upfront with all the fees and in explaining their process. I've followed all their suggestions and am confident I will be debt free in 3 years. I would recommend NDR to anyone who has debt concerns and doesn't want the hassle of trying to deal with creditors themselves.

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    Reviewed Sept. 23, 2017

    Your company is awesome. The way you negotiate is awesome because you are able to get the companies charging us with crazy monthly and late charges down to something affordable. I also like how the company lets us know everything they do and will do and have done for their customer. I would recommend everyone I know to National Debt Relief. They actually do help the customer pay off their debts in an according manner.

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    Staff

    Reviewed Sept. 23, 2017

    All of the agents who assisted me were friendly & professional. I am especially satisfied with my direct contact representative Paul **. He was patient, understanding & well informed of NDR options and had done a terrific job assisting me.

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    Reviewed Sept. 23, 2017

    I am so glad that I made the choice to get help with my debt from National Debt. They have worked hard to get resolutions from my creditors and I can't wait until I am debt free. They make it easy and are always very helpful when I call. The customer service reps are professional and courteous.

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    Customer ServicePriceStaff

    Reviewed Sept. 23, 2017

    The fees they charge when a debt is resolved at first seems high. But, once you do the math, it is still a huge savings overall. I would definitely recommend them to anyone having a debt issue. Customer service is very friendly and helpful. Never a problem if I need to change a payment.

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    Customer ServiceTransparency

    Reviewed Sept. 23, 2017

    So far the experience has been good. There is work on my part, which is important to also do. Customer service has been very helpful and clear on the steps I needed to take to help ensure the program runs as smooth as possible. Now it is just waiting until account builds enough to work on a settlement.

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    Reviewed Sept. 23, 2017

    My experience with National Debt Relief has been a great one. They have resolved a debt for me recently and are saving me a lot of money. National Debt Relief really is working hard for me! Thank you National Debt Relief.

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    Reviewed Sept. 23, 2017

    I was in a lot of debt and I looked up National Debt Relief online. I was trying to do a debt settlement program, but consolidation ended up being better. NDR's customer service is great. They're always on top of all my files and whenever they get an offer, I'm always the first person they call right away. They also send an email so they are trying hard to get in contact with me so they can get me the best possible deal. My program was supposed to be for three years, but I finished it in a year and a half because they were getting me the deals and all I had to do was put a little extra money to help everything move a lot more quickly. They're a great company to work with and I would recommend them to other people.

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    Reviewed Sept. 23, 2017

    Everything was fine until September 10th, 2017 when Florida was struck by hurricane Irma. My home lost all power for several days. Our post offices were closed for a week. When I regained power I found numerous emails from National Debt Relief telling me that my account was in danger of being terminated, that I had missed payments, which I had not, and finally that my account had been terminated. I phoned customer service and got nowhere. They didn't know what I was talking about, and said so. None of them believed me. I think this whole thing is a scam and is crooked.

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    Reviewed Sept. 23, 2017

    I am glad how fast they are working to resolve my debt. They are always a phone call away to answer my questions, everything is so clear. Thank you, thank you, thank you, for helping me on my hardship moments. I was struggling to pay my bills, since I have 4 kids, and cost of living is each day more and more expensive.

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    StaffProcess

    Reviewed Sept. 23, 2017

    This program is awesome!! I highly recommend this. If you want to save tons of money a month on bills also save lots of money on how much your bill was compared to how much you end up paying in the end. Friendly knowledgeable staff.

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    StaffProcess

    Reviewed Sept. 23, 2017

    Ramey did a great job helping me through the process. He was so patient and understanding. I would like to thank him for all of his help. If all of your people are as good as he is, you have a great company.

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    Reviewed Sept. 23, 2017

    They took the weight off my shoulders and I couldn't be happier with the results. People may not appreciate the percentage they make but the way I look at it is they're making commission off the money they save when settling your account.

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    Reviewed Sept. 23, 2017

    To start with National Debt Relief is like weight off your shoulders. Everyone that I spoke to were professional and friendly. Everything was explained in a well mannered. I would recommend to others to go through National Debt Relief. I can't wait for financial freedom.

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    Reviewed Sept. 23, 2017

    I am very pleased with the outstanding customer service I have received so far from National Debt Relief. I was very nervous going into this, but they continually put me at ease and have also already resolved 1 of my debts.

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    Reviewed Sept. 23, 2017

    Both reps that I spoke to were very friendly and helpful. There was no judgment, and they really seemed to understand that I needed help. I am just starting the program so I can only review based on the enrollment, but they made it as clear and painless as possible. Both reps walked me through each step of the agreement so I wasn't forced to read it by myself. On the enrollment alone, 5 stars!

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    Reviewed Sept. 23, 2017

    NDR associates are the best, quick, trained, warm and friendly. NDR phone employees understand how important their debt mediation work and their compassion is to clients trying to pay down debt. The associate with whom I spoke today could not have been more kind, or more like a professional friend, which is a consistency concerning my contact with NDR. NDR has been with me through some exceptionally trying times, and has acted practically as a counselor on the phone through some tough stuff when I had no one else I could relate my personal financial business to, especially not with the same expectation of confidentiality and informed response.

    Such receptive listening and willingness to work with me and make this program work through conclusion is appreciated and really important to me. More than I can say! NDR's humane approach is powerful rebuke against the deadly nastiness I experienced from creditors at several large credit firms. I really needed NDR's mediation with such companies, and you've made it look easy. The creditors could learn from you. NDR has already made a HUGE difference in my life! Thank you for hiring such great staff for your phones! Please don't let anyone or any conglomerate change what NDR does so well.

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    StaffTransparency

    Reviewed Sept. 23, 2017

    I called to inquire on National Debt Relief's services as I am in a current situation requiring them. I spoke with Alan ** who was not only comforting of the situation but very professional and knowledgeable. He explained services in depth, answered all question I had with the utmost confidence. I felt very comfortable and walked away without any questions unanswered. Kudos to Alan. Thank You.

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    StaffProcess

    Reviewed Sept. 23, 2017

    Matthew was very thorough in explaining the details of my program and what is to be expected of both parties. He was also extremely helpful in making sure we were taking the approach that best fit my financial needs. Jenelle ensured that all the information in my file was accurate and made sure I understood the process as well as take care of any questions. I feel very confident in the ability of the National Debt Relief team to take care of my case!

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    Reviewed Sept. 23, 2017

    I was looking for something to do to get out of my situation and start cleaning things up. The team of National Debt Relief has been helpful and I certainly had no problems with them. My debt relief program is not completely done. They started working on it right away and paid off two or three of my accounts. But then I ran into some problems and had some issues with my medical bills and other expenses. So, right now, I’m on a three-month hold. They told me that I could renegotiate after the first of the year. But my creditors aren’t slowing down and I just got two summons. So, I was going to call NDR as I don’t know what to do with these summons or how to handle them. There are some issues that NDR and I still need to work on.

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    Customer Service

    Reviewed Sept. 23, 2017

    Everything is good with National Debt Relief. I was going through a lot of stress and didn’t have money to pay my stuff. I wanted something to consolidate my debt and National Debt Relief helped me. I looked at the top 10 debt relief companies and their reviews. National Debt Relief had good reviews so I went with them for that reason. Signing up with them was very fast. I did an online application and they sent all the stuff via email. I also signed everything via email. Then they called me and we settled everything by phone. They call me whenever they settle one of the accounts and they tell me if we still have enough funds to cover it. They have already settled two of my accounts and I'm very satisfied with the progress.

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    Reviewed Sept. 23, 2017

    We had some personal things that happened and my husband had gotten laid off. He got another job, but with less pay. We had been with a company prior to National Debt Relief, but they weren’t willing to work with us at all in lowering our monthly payments, even though we had been consistent with them for a while. So, I called NDR to find out information and to see if they could take over, or if there was something we could do, and there was. So we decided to go with NDR. We got set up through a phone call and they walked me through every step of the process. They let me know what accounts they can and can't manage and were extra helpful with everything. Our statement was self-explanatory and easy to look up on their website. We could also control that ourselves.

    They came in and found a solution for the problem that we were having and what they had to offer fell perfectly in what we could afford. I’m trying to be proactive in all of our accounts and I want to take care of them. NDR helped us in a positive manner, trying to get our situation taken care of to where we can take care of our family and everyday life. Everything that they have was available and easy to manage. I have liked the company and have recommended them to other friends.

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    Reviewed Sept. 23, 2017

    I called NDR and they walked me through the whole program. It took me about half an hour to sign up and I’ve been with them since December. Every time they get a credit card down or have an offer, they always call and ask me if it’s okay with me to go ahead and do it. It was very good overall.

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    Reviewed Sept. 22, 2017

    I enjoyed the entire experience. It was painless and quick. The personnel are courteous and business like with a touch of friendliness. I would love to recommend this company to my friends. I felt such a relief after talking to them and getting this process started.

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    Reviewed Sept. 22, 2017

    The customer service was amazing! Gilbert was clear, precise, and easily understandable. He was patient with my questions and was very adept at his job. If I have any other questions I know immediately he is the one to talk to. Thank you Gilbert!

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    Staff

    Reviewed Sept. 22, 2017

    I am happy I selected this company. Everyone I have had contact with has been very professional! I'm glad I chose this company. Thanks. I know I just started with this company but so far so good! My first contact was Mr. **. He was very informative and polite! Thanks again Mr. **.

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    Customer Service

    Reviewed Sept. 22, 2017

    I've had great experience with NDR. I've been struggling to keep up with my debt for sometime. I could barely keep up with the payments. I called NDR and they assisted me in seeing a way out of debt. They gave me peace of mind. I would definitely recommend NDR to all those who are also trapped with debt.

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    Customer ServiceProcess

    Reviewed Sept. 22, 2017

    Both Eddie ** and Evelyn ** helped me to help me on my way to being debt free. Their patience and understanding made the process very smooth. I appreciate their due diligence in explaining everything clearly and concisely. The expediency and efficiency of their over the phone help was greatly appreciated.

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    Reviewed Sept. 22, 2017

    I just settled my first 2 accounts and have been very pleased with the service and support I have been given. Easy to initiate and good communication from NDR. I would recommend your service to anyone who may need the help.

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    Reviewed Sept. 22, 2017

    I really had a special Welcome Call. My caller's name was Mona, and she explained to me easily something I had been confused about from the previous call and couldn't get straight. I was immediately set at ease by her warm manner and the informational part of the call just flowed. It was wonderful.

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    Reviewed Sept. 22, 2017

    Easy to work with and very understanding. They are helpful and make sure you understand how it all works. They are always available to answer any questions and to work with you if you are having unforeseen issues. The people I had spoken with, were very pleasant to work with.

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    National Debt Relief Company Information

    Social media:
    Company Name:
    National Debt Relief
    Company Type:
    Private
    Year Founded:
    2009
    Address:
    180 Maiden Lane, 30th Floor
    City:
    New York
    State/Province:
    NY
    Postal Code:
    10038
    Country:
    United States
    Website:
    www.nationaldebtrelief.com

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