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National Debt Relief Reviews

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Edited by: Amanda Futrell
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Fact-checked by: Jon Bortin

About National Debt Relief

National Debt Relief is a debt settlement company based in New York. It works on behalf of clients to negotiate lower payoff amounts with creditors, helping people resolve unsecured debt. Most debt settlement plans are completed in 24 to 48 months, and it claims that those who finish the program typically save about 20% after paying the company’s fees, which costs up to 25% of the total enrolled debt. National Debt Relief is available in 45 states and Washington, D.C.

Visit www.nationaldebtrelief.com
Pros
  • Free consultation with debt coach
  • Free debt relief quote
  • Several accreditations
  • Easy enrollment process
Cons
  • Fees can reduce overall savings
  • Not available in all states

National Debt Relief Reviews

Over 50k reviews since 2016

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    3 featured reviews

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    Page 237 Reviews 35175 - 35325
    Verified purchase
    StaffProcess

    Reviewed May 31, 2018

    Persons that National Debt Relief are very helpful with my situation. We concluded everything in a timely manner and at the moment I’m very satisfied with how I was treated. I will know within a few months whether I would recommend them for another client. At this time the process is not started.

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    Verified purchase

    Reviewed May 31, 2018

    On my first contact with the representative of National Debt informed me that it will take four to six month to initiate the settlement with banks, within less than sixty days my first credit card debt was settled. Highly recommend to anyone who needs to settle the Credit card debt due to loss of job, any other serious issues.

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    Verified purchase
    Staff

    Reviewed May 31, 2018

    I have been very pleased with the services provided by National Debt Relief. All representatives were courteous, helpful, and met my expectations. It is such a relief to know that within a few short months, I will be debt free. If you are in an overwhelming financial situation, I would recommend National Debt Relief.

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    Staff

    Reviewed May 31, 2018

    I was very happy with all of the encounters I had. Very friendly and helpful. Worked with me when I had questions and found the answers I was looking for. I would recommend this service to anyone that needs help with debt.

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    Verified purchase
    Staff

    Reviewed May 31, 2018

    I am very early in my relationship with NDR but so far extremely satisfied. Keep up the good work. Love that I can communicate on line on my time. The results already starting to show. Reps have been very understanding and easy to work with.

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    Verified purchase
    Customer ServiceStaff

    Reviewed May 31, 2018

    Response was good in reducing the debt. Promptly given plans on how it will be paid off. Appreciate the effort put in by the team to talk to the external creditors and come out with an aligned plan. Good job in the effort put in by this group.

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    Verified purchase
    Staff

    Reviewed May 31, 2018

    I feel relief when you guys help me reduce debts. Less stressed and be debts free. Freedom!! Many thanks for your service for helping me out!! I will recommend to my friends and family about this. And helps me a lot to reduce debts and save money too.

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    Verified purchase
    Staff

    Reviewed May 31, 2018

    It took me awhile for me to decide to do this. National Debt Relief made it so easy! I wish I had done it much sooner. They were very helpful getting me enrolled. It is such a relief to get this all started!

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    Verified purchase
    Transparency

    Reviewed May 31, 2018

    I have ramped up about $30k in debt and I was at my wit's end and beyond stressed. National Debt Relief made it so easy to understand and explained how they can help me. I am so glad there is a service like this. It immediately reduced my stress and I can't wait to be debt free.

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    ProcessTransparency

    Reviewed May 31, 2018

    I'm new to this and my experience has been exceptional thus far. I was handled with care and spoken to with respect and with honesty. I was thoroughly explained the process and I'm relieved to be on my way to financial freedom through this process with the help of this organization.

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    Verified purchase
    Customer Service

    Reviewed May 31, 2018

    National Debt help me with all my questions. Very good company to get your debt paid off. Always had the answer. I recommend National Debt to help with your debt. Everything is done online. Highly Recommend.

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    Verified purchase

    Reviewed May 31, 2018

    NDR is doing an awesome job at getting my debt taken care of in a timely fashion. It didn't happen overnight, but they have made some great progress and I'm extremely satisfied and would recommend them to anyone who's considering bankruptcy. Try this first!!!

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    Verified purchase
    Customer ServiceStaff

    Reviewed May 31, 2018

    National Debt Relief has been a lifesaver. I didn't want to file for bankruptcy but all of my minimum payments for my debt were swallowing my entire income! NDR has helped me relieve those minimum payments to one payment per month and now I am able to live within my means. Financially my life has drastically improved and I will be debt free in 3.5 years! Thank you all so much. Each customer service rep I've talked with has been so kind and understanding.

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    Verified purchase
    Staff

    Reviewed May 31, 2018

    Agent was so friendly and very informative as always. The agents I have spoken with have had superb customer focus. This was the first conversation I had with NDR regarding a debt settlement and it made me feel so good. Thanks for your help!

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    Verified purchase
    Customer ServiceStaff

    Reviewed May 31, 2018

    Very fast results, they have stayed in touch when needed. Also very fast at settling the first account. Also very willing and able to answer questions and handle creditors. Would recommend National Debt Relief to anyone who is overwhelmed with credit card debt.

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    Verified purchase
    StaffProcess

    Reviewed May 31, 2018

    Recently 4 new offers we’re accepted. This helps to move things along more quickly. Very pleased with progress. Everyone is very helpful explaining how the process works and how things in the future will work. My husband was afraid the program would fail but has changed his mind and is very confident.

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    Verified purchase
    StaffProcess

    Reviewed May 31, 2018

    I knew I needed to correct my credit standing and was feeling desperate. I reached out to NDR and my entire experience has been extremely pleasant. No rushing me to make a decision, no harassment to utilize the program. It was made sure my questions were 100% answered and I completely understood the process. Extremely professional and knowledgeable. I'm excited to begin this program and to have my and my husband's credit in good standing.

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    Customer ServiceStaff

    Reviewed May 31, 2018

    I have only been with the company a few months. At this time I do give the organization five stars, they have been very helpful and explanatory. The customer service representatives are understanding and have a professional phone demeanor when covering my account and explaining in detail any questions or concerns that I have.

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    Verified purchase

    Reviewed May 31, 2018

    I've been enrolled going on 6 months, and to be honest, they have been the lowest of my life! After the first couple accounts were settled this month, I feel so relieved. I feel I've done everything you wanted, and now it's paying off. Thank you guys!

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    Verified purchase
    ProcessTransparency

    Reviewed May 31, 2018

    The entire process was easy, everything was explained well and done quickly. I wish I would have made contact with National Debt Relief sooner. I have recommended this service to others, and they have all said the same things.

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    Verified purchase

    Reviewed May 31, 2018

    I am pleased with the way all was handled. I felt secure that this was legit and that this company would be able to help me reach my goals in deleting my debts in due time. I have made mistakes in the past and also I have overextended in trying to pay off my debts. I believe that this company will help me reach my goals and I hope that as I pay my debts off I will be able to pay off faster.

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    PriceTransparency

    Reviewed May 31, 2018

    This company has been amazing. They take the time to explain things clearly. They work hard to give you your life back without the hassle of dealing with these credit card companies. They educated me about credit card debt and how people can get caught up in believing that they can rely on credit cards when times get tough. But the times get tougher when those high interest rates and other hidden fees make it hard to repay. I was not happy that my credit score would go down. But it is worth the investment and a peace of mind knowing what I pay each month to resolve my debt is 100 times cheaper then I was paying these credit card companies each month.

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    Customer Service

    Reviewed May 31, 2018

    I have been with NDR for over 2 years and the customer service continues to be impeccable. I’m also treated with respect and always asked about my financial stability to see if I have undergone any hardships. NDR is assisting me with overcoming my barriers to living a debt free life.

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    Verified purchase

    Reviewed May 31, 2018

    We started a year ago with 80k credit card debt. 4 cards have been resolved with only 1 to go. (So far at less than expected) hopefully we will finish well ahead of the 51-month quote! Either way we have been extremely happy so far.

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    Verified purchase

    Reviewed May 31, 2018

    National Debt Relief is working hard to get us debt free, so far two creditors have been resolved and we have been satisfied, hoping the others go just as quick. We were skeptical at first because didn’t know what we were getting ourselves into but happy that we chose National Debt Relief.

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    Verified purchase
    Customer Service

    Reviewed May 31, 2018

    National Debt Relief has done a great job for me. Thank you for working so fast. I was told it would take 3 years and it looks likes we’re on track. The customer service is always great. This is the best company to get you out debt fast.

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    Verified purchase
    Customer ServiceProcessTransparency

    Reviewed May 31, 2018

    By far, the best customer service I ever experienced,!!! They really help you and explained w/c program best fits your situation. There only goal is to help you become debt free and financially independence in life. I will strongly recommend them to everyone. If you're facing crazy financial burden through debt, you help yourself by calling them to help you.

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    Verified purchase
    Process

    Reviewed May 31, 2018

    So far so good. I’m new in the program but so far they have been right on top of the negotiation part of the accounts and already in two months settled two accounts. I’m am pleased so far with the program. I would refer the program with friends and family.

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    Verified purchase
    Staff

    Reviewed May 31, 2018

    Assessment is ongoing, the agents were professional and courteous, as well as informative and they covered everything required by the truth in lending laws. Additionally, the legal assistance is a good addition, especially since creditors loathe to part with their profits.

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    Verified purchase
    Transparency

    Reviewed May 31, 2018

    Thank you for walking me through this. Thank you for not judging me on my bad credit or embarrassing credit card debt. Thank you for setting me up on a program that I can afford and have me debt free in less than 3 years. Thank you for taking the time to explain each page and repeat your self more than once when I had a question. Thank you :)

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    Verified purchase
    StaffProcess

    Reviewed May 31, 2018

    From the beginning, the representative, Jakeith, and the rest of the staff have been prompt and courteous. The process has been simple and the technology to complete the program including the portal has made it a great relief. If the remainder of the process goes as smoothly as it has to this point I will gladly sing praises to friends seeking relief from their financial struggles.

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    Verified purchase
    StaffTransparency

    Reviewed May 31, 2018

    Very thorough and great patience answering my questions. I felt that the person was trustworthy. I felt that there was transparency and support. I am looking forward to the positive outcome promised. I have always been leery of going this route but they provided enough information that I truly feel that my problems with debt will be solved in just short of 2 years.

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    Verified purchase
    StaffProcess

    Reviewed May 31, 2018

    So far the experience has been outstanding. The staff has been professional and has made me feel like they will handle the heavy lifting in this experience. It is just the beginning and bumps in the road can arise but hopefully will be minimal. I think everything will work out for the better. The program I have been put on has literally provided... like their name says... relief.

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    Verified purchase
    Customer ServiceStaffProcess

    Reviewed May 31, 2018

    Very good program it has help me being debt free, I do highly recommend this program who wants to be debt free. Customer service personnel are very helpful. The program has been very good in negotiating with debtors and make a settlement.

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    Verified purchase

    Reviewed May 31, 2018

    They are trying to fix my credit score. I am wishing to get it higher really soon. Wanting for them to set a settlement with other credit people. Hope they do well so I can buy what I want with my new credit score.

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    Verified purchase
    ProcessTransparency

    Reviewed May 31, 2018

    Josh was very thorough with the explanation of the process. There is a little fear of the process but he made a great effort to make you feel that it will be okay in the end. The attention to detail is very good also.

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    Verified purchase

    Reviewed May 31, 2018

    We were told in February when we started it would Months until we would see or hear from anyone from NDR. It's now June and we already have 2 accounts settled and are in the process of 3 more being settled in the next coming month or so! We are beyond excited with the progress!

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    Verified purchase
    Customer Service

    Reviewed May 31, 2018

    I like that I also receive emails that allows me to read and approve negotiated credit card payments. However may I suggest that you also include or add debtor name/s since my husband and I are both enrolled in the program.

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    Verified purchase
    PriceStaffTransparency

    Reviewed May 31, 2018

    Anthony was very thorough and detail with explanations on how he could help me even with monthly payments during my hardship. No one has ever explained the information so well in the past. He made the changes for me to make it more affordable for me now.

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    Verified purchase

    Reviewed May 31, 2018

    I’ve only been with National Debt Relief for a month and they have already started resolving my debt. I’m very confident that I will be debt free in a timely manner and I’m also glad that I chose National Debt Relief to help me.

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    Verified purchase
    Staff

    Reviewed May 31, 2018

    Very professional, helpful company. I would recommend this company to everyone. Very professional staff. Courteous, very knowledgeable. I don’t know why I waited so long to contact them. So far they have done everything they said they would do. I am very pleased.

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    Verified purchase
    StaffTransparency

    Reviewed May 31, 2018

    The representative was very thorough with explanations and answering questions. They were very prompt in getting back to me. I haven't had anything settled yet, but I'm hopeful. They were able to keep my payments for all settlements at the same amount as just one of my debts monthly payments were.

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    Verified purchase

    Reviewed May 31, 2018

    After being wronged by other debt relief company, dealing with hard life issues, National Debt took it to heart to do all can and listen to my negative experience and unforeseen life issues and know I want to get things right again and started to help right away. So glad back into something to help and glad was noted to be #1.

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    Verified purchase
    StaffProcess

    Reviewed May 31, 2018

    Very helpful on explaining the rules and terms. Also they are here to help me with my financial issues. I do feel calmer and not that stress. I know that this program will help both of us, and our future will be better.

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    Verified purchase
    Staff

    Reviewed May 31, 2018

    Speaking to the representatives they were helpful in not only looking for my best interest but also insuring that I am aware of the reasoning in as to why it is best to go with one option than the other (Ex: Going with Debt Consolidation instead of a Loan). Because of the advice that they have given me, it proves to me that they were not trying to steal as much money as they can get but truly and sincerely want to see me debt free and back on my feet.

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    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed May 31, 2018

    Agents walked me through everything in detail. I was pretty upset about having to call due to my situation but they understand what I was going through and honestly put my mind at ease. Best decision I've ever made in my life.

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    Verified purchase
    Customer Service

    Reviewed May 31, 2018

    Couldn't have asked for a more clear-cut understanding of what the program entails. Given a very reasonable monthly payment. Wasn't pressured into doing anything. Customer service was some of the best I've ever experienced regardless of the company. For anyone with a significant amount of debt that needs relief, I would highly recommend.

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    Verified purchase
    StaffProcess

    Reviewed May 31, 2018

    I have only been doing debt relief for about 2 months. Already I have 1 settlement from a creditor. This is such a huge relief and I have every confidence that my other debts will be cleared. Using national debt relief was the smartest step I’ve taken to date. I’ve been impressed at how quickly I’m seeing results and how wonderful every person I’ve spoken to through this process has been. Will definitely recommend National Debt Relief.

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    Verified purchase
    Customer Service

    Reviewed May 31, 2018

    Great experience. Very accurate and quick response time. Everything was very thorough. I felt as though I were in good hands with nothing to worry about. Keep up the excellent work. Thank you so much for all that you do.

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    Verified purchase
    Staff

    Reviewed May 31, 2018

    My experience so far has been of thoughtfulness and patience. This has been nervewracking to deal with this reality and Edwin and Nabil were thoughtful and patient and answered all my questions. I would hope if I have any further concerns I will be treated with the same respect. Thank you.

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    Customer ServiceStaffProcess

    Reviewed May 31, 2018

    Helpful and courteous. I’m glad I gave them a call. They understood my problem and worked hard to get me in the right program. I would highly recommend them if you have credit card debt. Hopefully I’m on the right track to being out of debt.

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    Verified purchase
    Process

    Reviewed May 31, 2018

    Easy to follow what was going on when joining this program by everyone I talked with. Made it very stress free for me after having dealt with such a stressful situation for almost 2 years. Glad I finally made the decision to act!

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    Verified purchase
    StaffProcess

    Reviewed May 31, 2018

    Extremely impressed with professionalism of employees dealt with on the enrollment and assistance walking me through the process. Appreciated the kindness while dealing with this difficult situation to help in a resolution. Pleasure to deal with professionals who helped me with kindness and accuracy.

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    Verified purchase
    Customer Service

    Reviewed May 31, 2018

    I was taking care of some medical and credit card bills. I did some research and National Debt Relief stood out among others as they were really easy to use and worked on me on getting the best negotiated payments. I felt comfortable with their enrollment process. It only took one phone call, like an hour one night just going through all the information. Everything was kind of laid out for me of what they do and how they go about doing it. I’ve been in touch with them periodically about things but they’ve been really quick to answer and easy to work with. National Debt Relief helped me organize my bills a little bit better. It was taking a little bit of the burden in preparing multiple bills. It's just one payment and it's all taken care of. It’s kind of nice to simplify everything.

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    Customer ServicePriceStaffProcess

    Reviewed May 31, 2018

    I had $13,000 in credit card so I sought out National Debt Relief for debt consolidation. It was way cheaper going this route than trying to get rid of all my debts on what I was paying every month. I've heard good things about National Debt Relief and I went online. They had good reviews when I was looking for a debt consolidation program. The enrollment process was easy and it was smooth sailing for me.

    National Debt Relief figured out my payment plan for me. I told them how much I was paying roughly every month and that I was paying my minimum balance on my cards. They figured everything out and within 15 minutes. They gave me a call back and said, "Hey, this is what we can do for you." The program has saved me money. I was paying over $400 a month in credit cards and now, I'm only down to less than $300 a month. And they've already helped me out. I've already got four debts paid off in less than seven months and I’ll be done with the process in about three years. The National Debt Relief negotiators helped me out a lot. If I had any problems, I would call them and they would take care of stuff right away.

    I talked to one person and he switched me over to another person that deals with the other situation for the lawyer. I pay extra for the lawyer too which is two extra dollars a month, so I had to talk to another person about that. It was an easy process. I was impressed by their knowledge of everything. They had the knowledge for any question I asked them and they were very knowledgeable about what they do. I've had no problems since I've been with them, going through every step of the process. It's a very good program to get into. I'll give National Debt Relief a good overall rating to somebody.

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    Staff

    Reviewed May 30, 2018

    Very helpful and very nice people. I would recommend this to anyone who asks me about the people I have talked with in the future. They are very knowledgeable and very easy to communicate with. I really liked the fact that I am able to do everything online.

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    Verified purchase

    Reviewed May 30, 2018

    Received a settlement offer within the first 12 months on one of my cards. I knew going in that it would show on my credit report as a charge off but it is still worth it. I would recommend for anyone who cannot get ahead.

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    Reviewed May 30, 2018

    I’m happy the way the National Debt Relief is bringing solutions to my debt. They are working fast, in only 4 months they resolved a debt with one of my creditors. Thank you for all you do for me, I personally recommend National Debt Relief to anybody in need of their help.

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    Verified purchase

    Reviewed May 30, 2018

    I appreciate National Debt Relief for helping me get out of debit easier and quicker. I have been drowning in debt for years and trying to work, raise a family, and pay off my debts wasn’t working. National debt relief has made it possible to do all those things and more. Thank you!

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    StaffProcessTransparency

    Reviewed May 30, 2018

    Christal and the woman from back office, cannot remember her name, were very professional, helpful, and understanding of my situation. They walked me through all the forms online and assisted me in getting set up with the program to start toward my debt free future.

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    Customer ServiceStaffTransparency

    Reviewed May 30, 2018

    Both Dean and Andrew were the gentlemen that I had the pleasure of working with. They were very polite and professional. Any questions I had they were able to answer and took the time to explain things thoroughly to me. They took the time to make sure we were going for the best options for me.

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    Staff

    Reviewed May 30, 2018

    After reading through the information kit I received after signing up I was sure it would take some time to actually see results. I have been working with them less than 3 months and have resolved 2 accounts. I have a long way to go but I have nothing negative to report. They have been very professional and obviously very busy negotiating on my behalf. I can't wait to be able to send extra money now I see how hard they work. Thanks NDR.

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    Customer ServiceStaff

    Reviewed May 30, 2018

    A most excellent experience that calmed my initial anxiety and embarrassments going into a request for assistance. Mark was very informative, conversational in demeanor and created a relaxed and no-blame zone for communications. Professional, articulate and compassionate, with listening and knowledge transfer that was comforting and understandable. The welcome call representative was amiable, patient and instructive. A appreciative followup to Mark and capped an extremely pleasant experience. Thank you to both and Mark especially for his expertise, articulation and friendliness. Will definitely recommend the organization and the concept to others.

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    Staff

    Reviewed May 30, 2018

    I just wanted to express my feelings on the great way my experience with your company has been thus far. It has been nothing but professional helpful. I would recommend your co. anytime to someone. It is very important to me to be treated with kindness. I worked in retail for 40 yrs and I know how important that is to someone these days.

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    ProcessTransparency

    Reviewed May 30, 2018

    They walked me through in a way that I feel very comfortable with the program. I am confident that I will be out of debt within 3 years. I would recommend a friend who's in need of a program like this. It is the best way to avoid bankruptcy.

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    Transparency

    Reviewed May 30, 2018

    National Debt Relief worked quickly in helping resolve my debt! I've been with debt settlement companies before and this was the smoothest easiest process. They are very helpful and explain everything to you thoroughly. I would highly recommend them to anyone.

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    Customer ServiceStaffProcess

    Reviewed May 30, 2018

    We would like to say Thank You to Michelle in person but can't. So we take this opportunity to say it again. Thank You Michelle. You took the time to deal with us and our difficulties in keeping an open phone line. Thanks to T. S. **. She was amazing in keeping things going when we thought communication was impossible but she kept things going with emails and messages by phone to complete our application process. We were able to complete the process successfully and greatly appreciate her persistence through it all. We look forward to our relationship with National Debt Relief and give credit to all who helped in getting the process completed.

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    Customer ServiceStaff

    Reviewed May 30, 2018

    Just signed up today. Everyone was great so far. Very pleasant. Very professional. Everything was done over email which was very convenient. If this program is what they say, we should be out of credit card debt in about 4 years.

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    StaffProcess

    Reviewed May 30, 2018

    Very friendly, makes you feel comfortable and explains everything in detail to where you will understand. I am very satisfied with my decision to join the program. I feel comfortable that I made the right choice and can't wait to be debt free!

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    Customer ServiceStaffProcessTransparency

    Reviewed May 30, 2018

    Thank you for all your help and taking your time to explain everything to me. You were very helpful. I am very happy to join Debt Resolution Program and will tell my friends about this program. This program help me to get on the right path to fixing my Debt. Everyone was very professional during this period as I took the first steps and made the first phone call. Thank you for all your help.

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    Reviewed May 30, 2018

    Already got my first debt resolved in 4 months... 3 more to go. I cannot wait to have all my other ones settled and finally be debt free. NDR followed through with me every step of the way making sure I was ok with my financial situation. I would recommend NDR to anyone. Very satisfied :).

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    Staff

    Reviewed May 30, 2018

    I wasn't sure about doing this process. I did accrue a lot of debts. And feeling worried and stressed. I was thinking about bankruptcy. I did some research. And found NDR to be highly recommended. So I contacted them. And I'm glad I did! From the beginning to the end. The signing up was easy. They didn't push me into something I didn't feel uncomfortable doing. The lady I talked with from the beginning, Marisa **, made me feel comfortable and answered all my questions! Great Job!

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    Online & AppStaffTransparency

    Reviewed May 30, 2018

    The application process was very easy and very well explained by Dean. He answered every question I had and in language I could understand. I am looking forward to being out of debt in a relatively short time and I appreciate NDR for helping me achieve that goal.

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    Staff

    Reviewed May 30, 2018

    Cannot express how grateful my husband and I are to the National Debt Relief!! We have been so depressed and worried. We have never been late in any of our loan payments, but we could see no end to getting them paid off! Jim my husband had a stroke, Cancer, A Stem-Cell Transplant, Heart and leg blockages, liver failure and stomach surgery and besides all that he is a diabetic. He was in the Marine Corp when he was younger and this made him tough and his belief our belief in Jesus! He is finally recovering from all of this and we want a better life and your agent Luis ** made us believe through his knowledge and kindness we can do this. He was GREAT! We will sleep better tonight then we have in a long time! The welcome lady was so nice to explaining everything too! Sorry I cannot remember her name! Again we are so glad we found your organization! BLESS YOU ALL!!

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    Customer ServiceTransparency

    Reviewed May 30, 2018

    Just National Debt Relief have been clear with the most important point to solve my problems, professional about any concern I realize regarding my debt. They send me email with all information I need, phone numbers to call any time. We are going to work together trying to fix my debt. Thank you for your help, It'll be a pleasure work with you. If I had any question I'll be contact you. I hope to solve every with your help.

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    Staff

    Reviewed May 30, 2018

    All personnel we talked with were professional and well informed. Helped with understanding the application process and review of all aspects of the application. The Certified Debt Specialist (Michelle **) was of great assistance in setting up the income, monthly budget, explaining the debt relief process. Each of the representatives we talked to were very helpful toward completing the Debt Negotiation Agreement.

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    Customer ServiceStaff

    Reviewed May 30, 2018

    The person who helped me was fast at replying and friendly. She returned called when said she would and sent the emails when she said she did, she was able to answer all my questions and made me feel comfortable with the process.

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    Staff

    Reviewed May 30, 2018

    I recently joined National Debt Relief and from my preliminary interactions thus far I must say I am extremely satisfied with their level of professionalism and courtesy and look forward to a fulfilling and productive working relationship with the company. Thank you very much.

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    Customer ServiceStaff

    Reviewed May 30, 2018

    I felt like I was taken care of, I am scared ** like I have made a mistake and I am drowning, but the people of National Debt Relief answered everyone of my questions and made me feel welcome, and made me feel as if I am making a good decision. I managed to put myself in a very good place years ago and a lot of personal/financial things happened to my family and I am now a single mother trying to hold it all together. Thank you NDR for helping me.

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    StaffTransparency

    Reviewed May 30, 2018

    Very helpful and explained everything in detail. They went over the whole document section by section and made sure I understood everything. They answered any questions that I had. They were very helpful and reassuring. I would recommend NDR to anyone that need assistance.

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    StaffTransparency

    Reviewed May 30, 2018

    The counselors were thorough and informative. I had a lot of questions and needed All my questions answered. They were very patient With me and took the time to explain all the detailed information I needed. I was a bit apprehensive but they set my mind at ease. I hope that at the end of this journey all my finances will be in order for good.

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    Process

    Reviewed May 30, 2018

    It tremendously help relieve the worry of how I could get out of debt for a short period of time, 6 months just started. Receive an e-mail from the program adviser about one of my creditor offered to negotiate a deal and work out a payment plan to settle on my 3 creditors within 30 day's to date, thanks you very much for the NATIONAL DEBT RELIEF program for making it so. By enrolling to the program I am able to sleep well during the last 6 months.

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    Customer ServiceTransparency

    Reviewed May 30, 2018

    The settlement NDR negotiated with State Farm VISA was incredibly satisfying. I’m impressed with what NDR was able to accomplish in this matter. I am also pleased with the quick response and clear explanation that NDR made to an inquiry I made concerning fees.

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    Staff

    Reviewed May 30, 2018

    Very simple process with knowledgeable representatives explaining the framework of the agreement. This is exactly how I had hoped the experience would be. With the help of National Debt Relief, I feel assured that I will be back on track in the shortest amount of time.

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    Customer ServiceStaffProcess

    Reviewed May 30, 2018

    At first a little nervous, but through the awesome customer service provided I decided to finally unlock the chain! Very educated on the process answer all types of questions. Easy process and very thorough. Was impressed with the customer care with all the representatives that I dealt with, all were so professional.

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    Reviewed May 30, 2018

    So far my experience with National Debt Services has been a positive one. They have been effectual in negotiating and resolving my debt. I’m looking forward to being debt free within the coming few years. I have very few (if any) complaints.

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    StaffProcess

    Reviewed May 30, 2018

    I have just begun the process of using NDR to help me pay off my debts. I am retired and have run into a block as far as cash flow. Everyone has been so polite and respectful as well as helpful in going through this process. I certainly do appreciate everyone's patience and professionalism.

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    Customer ServiceStaffProcess

    Reviewed May 30, 2018

    I think Gilbert was excellent and able to help me understand everything and did a wonderful job. He was able to answer all of questions accurately and the process was easy and efficient. I would highly recommend this to another person in as much debt as myself.

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    Reviewed May 30, 2018

    Everyone was prompt and respectful from start to finish. Really hope this goes as good as well as it sounds. The rating of your company is very high and so far it has stood out on why. Thank you and hopefully I will be debt free soon!

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    Reviewed May 30, 2018

    I became a customer of NDR in April of 2018, and they’ve already had the largest account I had settled at 70% less than I owed!!!! This is a HUGE relief, I wished I would’ve joined sooner. Thank you NDR.

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    Customer ServiceStaff

    Reviewed May 30, 2018

    Anyone I talk to on the phone has been very nice and pleasant. I have had any problems that I haven't been able to share with them. I do wish there was just one person to talk to instead of someone different every time. Thanks.

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    Staff

    Reviewed May 30, 2018

    Excellent service. I would recommend this service to family and friends. They were prompt, professional, understanding, through, easy to work with. I got fast results with National Debt Relief. Their service is top notch. If I can I will send as many people as I can to this service.

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    Customer ServiceStaff

    Reviewed May 30, 2018

    You guys are the best, best customer service, very well organized and very friendly. Although I recommend if when people have the money in savings should negotiated to pay all in full to creditor fast for fast credit repair. The sooner you repair credit the better for us. Thank you guys.

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    StaffTransparency

    Reviewed May 30, 2018

    Ryan was very knowledgeable and professional. He explained the services in detail and what was offered and made me feel that he had my best interest in mind. I would recommend this service to others that I know that are the same situation I’m in.

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    Customer Service

    Reviewed May 30, 2018

    When I receive phone call I ask how long it will take, they reply 10-15 minutes, then they put you on hold for 2 minutes and when they come back they take 25-35 minutes. Need to be honest about the time. Most people are at work and they only have 15 minute breaks, and 30 minutes lunch.

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    Response from National Debt Relief

    Hello Elizabeth,

    Thank you for bringing this to our attention. We appreciate that our clients are busy and always take that into account when we decide to reach out. We apologize for any inconvenience this may have caused. A member of our team will be reaching out shortly and you can also call us directly at 888-660-7427.

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    Staff

    Reviewed May 30, 2018

    Great service. They help me a lot. I would definitely recommend this to my friends that are going through what am going through. I will be spreading the word around my workplace and to all of my friends in need.

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    Customer ServiceOnline & AppTransparency

    Reviewed May 30, 2018

    The application process was fast and Easy. Both Miles and Karen explained the program well, great customer service and Miles was always available on the phone. NDR is definitely a program I recommend and by researching other reviews they have been very successful in helping individuals get out of debt.

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    Reviewed May 30, 2018

    Only been enrolled for 5 months but I'm already very pleased with results. Out of 8 enrolled debtors I already have 3 debtors being resolved for a lot less money than I owed. I would definitely recommend to others that got themselves in debt that are having problems getting out.

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    Customer ServiceStaff

    Reviewed May 30, 2018

    I have got 2 out of my 4 debts resolved so far, with no extra money out of my pocket, and they have been resolved by 50% or more! The phone calls are very helpful and the online account is very informative. Everyone has been very helpful that I have talked to and seems to understand. Thank you National Debt Relief! I would recommend this service to a friend.

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    National Debt Relief
    Response from National Debt Relief

    Joe, we really appreciate you taking the time to leave such a great review! We're also very pleased to hear about your progress and it seems like you're happy with the outcome so far. We're very happy to be working with you and will do our best to keep working with you as closely as we can as you continue the program.

    Verified purchase
    Customer ServiceProcess

    Reviewed May 30, 2018

    The process was quick and relatively easy. I was happy with the decision I made. I simply made a phone call and the other end was able to make and put into action a plan that would work best for me. Eliminating my debt as quick as possible.

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    Customer ServiceStaff

    Reviewed May 30, 2018

    When I call with a financial hardship it always appears that the person that I ‘m speaking with is gracious & kind. I appreciate this a lot, at times life is rough enough. The last thing I need is someone speaking just as rough. Thank You.

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    StaffTransparency

    Reviewed May 30, 2018

    My experience was one of total professionalism... They were very helpful, explained everything appropriately, and were very fast with getting me on my way to being debt free... I greatly appreciate this and Thank y'all so much! This has lifted a huge burden off of me.

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    Customer Service

    Reviewed May 30, 2018

    I was told it would take a couple months before they started resolving the debt and that it would be complete in 2 to 3 years. 4 months in and more than half has been settled already. When I called the customer service line everyone I've spoken to has been fantastic. Salvatore was really great helping me set up.

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    Customer ServiceStaff

    Reviewed May 30, 2018

    I called the Customer service hotline for some important matter regarding one of my accounts and Joseph **, customer service representative has helped me tremendously with courtesy, professionalism and very pleasant transaction. Joseph is a great asset in your company.

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    Transparency

    Reviewed May 30, 2018

    I was very pleased. Everything was explained in detail so that I well informed. Both Mark and Tamika were very good in explaining every detail. I am very happy I made the right choice in going with National Debt Relief.

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    Staff

    Reviewed May 30, 2018

    Just joined and so relieved. Should had done this last year. These people are awesome. Read previous reviews but they answered all my concerns. They are very easy to work with. Will post my progress as time goes by. Whether it is good or bad. But I have faith that this was the best option for me.

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    Customer Service

    Reviewed May 30, 2018

    I got a telephone call from National Debt Relief that they had been successful in negotiating with one of my cards within three months of starting the program. They notified me that they had reduced that one card debt in half and wanted my approval to proceed. Way to go, NDR.

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    Customer ServiceStaffTransparency

    Reviewed May 30, 2018

    Everything was explain well and very professional. Thank you to help me to be debt free and I hope everything goes great. Good experience with all the Specialist I talked by the phone. Thanks again. I will recommend National Debt Relief to anyone.

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    Verified purchase

    Reviewed May 30, 2018

    I have zero complaints with my experience. Can't believe how easy it was to set up and the amount of money I have saved through the account. Makes life easier knowing I finally will make it through debt. I would recommend it to family and friends no doubt. I was actually searching online on how to file bankruptcy and National Debt Relief came across the screen. Thank you.

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    Staff

    Reviewed May 30, 2018

    Thus far everything seems to be good. Of course I am nervous as I have never had to do this before. I can only hope that everything that was discussed is accurate. Both parties I spoke with were professional and tried to reassure me. Joel was very helpful.

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    Verified purchase

    Reviewed May 30, 2018

    NDR has taken the stress away from our dealing with these issues and in a matter of 6 months, have dealt with 3 of our creditors! I have not needed to take my time, effort of stress level to deal with these. Thank you so much for the assistance!

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    Verified purchase
    Customer ServiceStaff

    Reviewed May 30, 2018

    National Debt Relief offers top tier customer service. I am extremely happy with the prompt responses of all the customer service representatives I have spoken with. I would definitely recommend to a friend in need of debt consolidation help. Thank you!!!

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    Staff

    Reviewed May 30, 2018

    Very happy and satisfied with my relationship with National Debt Relief... outstanding service and support. They handle everything extremely well and professionally... could not be any happier with their service and support. Thank You for your Help.

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    Customer ServiceStaffTransparency

    Reviewed May 30, 2018

    Great customer service, this is my first time working with NDR and I am hoping everything goes smoothly and planned. The underwriter was very knowledgeable and Joe ** has been available when needed. The paperwork seems to be clear and understandable.

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    Staff

    Reviewed May 30, 2018

    I would like to thank the people that I interacted with National Debt Relief. Both of them were professional, courteous, and easy to talk to. They very happily answered any questions I had. I had a very good experience and I am confident that they will be helpful to me.

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    Customer Service

    Reviewed May 30, 2018

    For now My experience is going great. Gary ** is Awesome! One dislike I have, is that my debt could not be settle right away. Another dislike I have is that a debt was original included, but National debt Relief disapproved it during my Welcome call.

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    Verified purchase

    Reviewed May 30, 2018

    Very satisfied, would recommend to anyone who is struggling to pay and needs guidance! I wasn’t sure if I could ever begin to pull myself out of debt but with the help of National Debt Relief it has become possible.

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    Staff

    Reviewed May 30, 2018

    Great company to work with. Very courteous representatives who checks every month to see how your financial situation have changed. Excellent service, National Debt Relief have gotten me back on track to manage my finances. I highly recommend this company.

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    Customer ServiceStaffTransparency

    Reviewed May 30, 2018

    Jason was awesome in helping explain everything and getting my husband I enrolled in the program. He made it quick and easy with no hassle or confusion. Jason was very thorough in explaining the fine print and details. He made me feel very secure in our decision to enroll. Our welcome call was also very helpful in reviewing what needed to happen and getting the ball rolling. Overall it was a very good experience and I cannot wait to be once again debt free and ready to start over.

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    Customer Service

    Reviewed May 30, 2018

    So far so good. I have seen many negative reviews and I think this is because people do not read! 1. Debts must be delinquent prior to being able to settle! Your credit will get worse before it gets better 2. Yes there is a fee NDR is providing YOU a service! 3. Can you do it on your own, sure... but they get you an escrow account to build money faster, they deal with the phone calls and negotiating. So, people please read and understand prior to giving poor reviews. They have been amazing better CS, to bottom lining to paying off my debt! Thank you NDR!

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    StaffTransparency

    Reviewed May 30, 2018

    The representative who handled my update on my account was very knowledgeable and efficient. She answered all of my questions and was extremely thorough. She also went above and beyond by providing me with account details and/or updates that she noticed.

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    Process

    Reviewed May 30, 2018

    I am a private citizen, blue collar worker. Every time a debt is paid, I feel a sense of relief & burden is lifted. I didn’t think this process would be this quick, over half of my debt have been settled. I was under the impression it would take at two years. Just started in September 2017.

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    Reviewed May 30, 2018

    My experience so far has been wonderful. NDR has done everything they said they would do. After purchasing a new home the debt just started to pile up. But now I can see the light at the end of the tunnel.

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    Customer ServiceStaff

    Reviewed May 30, 2018

    Customer service reps were always friendly and helpful. Debt reduction services spared me considerable anxiety and the payment plan structure was efficient and successful. Assistance dealing with legal side of things was also excellent. Would recommend this service to others who need assistance gaining control of their finances.

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    Staff

    Reviewed May 30, 2018

    So far, I am very pleased with the service I have received from National Debt. The customer care agents were very pleasant and easy to work with. They answered all of my questions. The web portal is easy to use.

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    Customer Service

    Reviewed May 30, 2018

    Service has been excellent in reducing debt. They’re always on top of everything getting my accounts resolved with very limited calls from collectors. I would definitely recommend this service to anyone in need. Accounts are settled in very short space of time.

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    StaffTransparency

    Reviewed May 30, 2018

    I’m so glad I found NDR. They are very helpful! They were able to settle my debt in a timely fashion! I hope anyone that needs help with overwhelming debt uses NDR. They are very compassionate about your situation. They will explain everything to you in plain English.

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    Staff

    Reviewed May 30, 2018

    So far so... awesome! Though I am worried about one creditor who is the largest account after seeing the professionalism and the way that they have handled all my accounts so far, I feel I should have nothing to worry about. Thanks for all the hard work and making it easy on me.

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    Customer ServiceStaff

    Reviewed May 30, 2018

    Your customer service is amazing with answering every question I have. Anyone I've talked with has the utmost professionalism and respect towards their customers going through a tough time. Thank you again for all hard work the company has done for me.

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    Staff

    Reviewed May 30, 2018

    They are very nice and respectful and most of all very concerned. Gave me a peace of mind. Now I'm able to sleep knowing they have my back. Started this process in January. Was skeptical at first especially when they said I had to wait at least four months.

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    Staff

    Reviewed May 30, 2018

    These people are fantastic, A+. They have gone out of their way to relieve my debt worries, and to make my life and health a much better situation to live in. Kudos for all your help in my desperate situation. I cannot say thank you enough!!!

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    Verified purchase

    Reviewed May 30, 2018

    Before making a decision which debt relief company I wanted to sign up with, I did my research and chose National Debt Relief. My experience so far with National Debt Relief have been superb and Efficiently. I would recommend to a friend.

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    Reviewed May 30, 2018

    I love National Debt Relief. I didn’t know what to do about my debt situation. I gave them a call. After talking to them the heavy weight of worrying was gone and has been a joy working with them. Thank you.

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    Customer ServiceStaff

    Reviewed May 30, 2018

    I was contacted by a robo-call asking me to contact National Relief, I spoke to an agent named John in regards to the Discovery CC account ending in **. He explained the current balance of this acct. is $14,230.93 and that National Debt Relief had come to a settlement of $5693.00. Additionaly he explained that in order for this settlement to go through I had to make a payment to my Global acct. of $5232.85 no later COB today (5/29/2018). I asked what the current balance of my Global acct. was, John explained that it was $1123.95 and that is why I needed to make the deposit today in order to keep the settlement on track.

    I questioned John on the math of the existing account balance versus the pay off amount versus the amount that he asked me to deposit. He explained the difference between the three equations was National Debt Relief’s fee. Then my wife called back to National Debt Relief to make the payment and get more details and got another agent (she didn’t write down the agent's name) that explained that the Discover card account ending in ** had been settled and that there was no additional payment required. There is ample evidence that I was being deceived. This is why the rating of one star is being applied.

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    National Debt Relief
    Response from National Debt Relief

    Hello Theodore,

    Thank you for bringing this to our attention. We try to maintain the highest standards of service with every client. We will be reaching out shortly in order to better understand and hopefully resolve your concern. You can also call us directly at 888-660-7427.

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    Customer ServicePriceStaff

    Reviewed May 30, 2018

    Very thankful for National Debt Relief. After the bad financial decisions I made. I had most of my credit cards almost maxed out. Only able of making the minimal monthly payments, all with high interest rates, made it almost impossible to ever get my creditors paid off. The caring staff at National Debt Relief had the solution for my financial situation. So glad I Called.

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    StaffTransparency

    Reviewed May 30, 2018

    Daniel ** was VERY helpful and explained EVERYTHING very well. He was very patient with me because I had many questions and he didn’t mind explaining everything, sometimes even twice. He put my mind at ease and wasn’t judgmental as some people are in these circumstances!

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    Maria increased rating by 3 stars.
    After a positive interaction with National Debt Relief, Maria increased their star rating on June 20, 2018.

    Updated review: June 20, 2018

    I had my doubts with National Debt Relief. These matters are delicate and they worked with the debtor to reduce my payment in half. Looking forward to continuing a pleasant and responsible relationship with this company and resolving my debt.

    Original Review: May 30, 2018

    I was told to communicate with my creditors and they told me that they don't deal with debt relief agencies. I have signed and sent back the authorization for NDR to speak to my creditors and that has yet to be done... I'm wondering, "Am I wasting my time...".

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    National Debt Relief
    Response from National Debt Relief

    Hello Maria,

    Thank you for bringing your concerns to our attention. We work hard to provide the best value as we help our clients become debt free. A member of our team will be contacting you directly to better understand your specific concern. If you prefer, you can also call us directly at 888-660-7427.

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    Customer ServiceStaff

    Reviewed May 30, 2018

    Quick settlement of one creditors Walmart... Great job! Their customer service is exceptional, excellent and proven. I had a doubt on the first time but when they settle one credit account in just 2 payments... great job National Debt Relief team. May God Bless us all.

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    PriceStaff

    Reviewed May 30, 2018

    The team that has helped us has been very thorough and patient as I asked a million questions, helpful and very kind. I would recommend to anyone looking to consolidate their debt. They are helping us save a great deal of money in interest, which is such a blessing.

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    Customer ServiceStaff

    Reviewed May 30, 2018

    Imani was amazing! She took the time to listen to my concerns, she's very knowledgeable and was able to answer any of my questions. I will definitely recommend NDR to my friends and family. Thank you for all your help.

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    Customer ServiceStaff

    Reviewed May 30, 2018

    I had a wonderful experience speaking with Ms. Jami ** on Tuesday, May 29, 2018 during the welcome call. Ms. ** was incredibly professional and courteous. She was patient and happy to answer any questions or concerns I had. I appreciate how professional Ms. ** was during our call and feel that the experience overall was a very positive one.

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    Customer ServiceStaff

    Reviewed May 30, 2018

    I went on online to see what the site can help. Once I enter my information, I soon received a call to help me with this process. Krista was very pleasant and helpful. I feel that this is the right step in getting my funds back in order.

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    StaffTransparency

    Reviewed May 30, 2018

    Thankful for being able to do this. It has taken so much stress and worry off of me. The specialist (Gavin **) helped me and walked me thru it. He was awesome!! The other specialist Vanessa (I didn't catch her last name. But that was my fault.) She was also very helpful in walking me thru and I am just so Blessed to have had Gavin and Vanessa helping me thru and answering any questions that I had. I'm so thankful that I am now on the right track. Thank you!! They both were Awesome!!

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    Customer ServiceStaff

    Reviewed May 30, 2018

    My Rep is Sue **. I really appreciate how she took her time to answer all my questions in detail. She is an amazing. She has always gotten back to me in a prompt manner and I would definitely recommend a friend. Thank you.

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    Staff

    Reviewed May 30, 2018

    The service I get from all of your representatives is always excellent to me. I love your company. You're helping me 100% with getting my bills paid and my credit back to perfect again... I recommend your company to anyone that needs their credit fixed.

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    Customer ServiceStaffTransparency

    Reviewed May 30, 2018

    Diana made a thorough analysis of my debt and provided the most viable option of making payments. She answered all questions, and gave explanation to answer all my concerns. I am very grateful to her and National Debt Relief. National Debt Relief has given me hope for financial freedom by making my payments consistently for the duration of the program.

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    Customer ServiceStaff

    Reviewed May 30, 2018

    Wonderful service and all questions were answered. I had a good experience with both Gene and the follow up phone call. Everything was easy to understand and I am fully aware of how everything works. I am hopeful that everything will work out as mentioned.

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    Online & AppStaff

    Reviewed May 30, 2018

    They are Professional, courteous, timely! Very helpful. I'm fully informed as well. I will definitely get these debts behind me now! I will tell anyone I know how impressed I truly am. They’re website is easy to access and use too!

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    ProcessTransparency

    Reviewed May 30, 2018

    Both Crystal and Laura helped me through this difficult time in my life. They explained me the program and answered all the questions I had. What a relief to find a REAL solution to personal debt! They both reviewed the agreement with me step by step and planned a monthly payment that I can actually afford.

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    Customer ServicePrice

    Reviewed May 30, 2018

    I needed help with my medical bills. National Debt Relief was rated higher online than other companies so I went with them. I spent time going over all of my stuff with them on the phone then they sent me a lot of information to look at and they were good. So far, they're working with what I can afford. The cost of their service is also not that bad and I really haven't noticed it because they've rolled it all into what I'm paying my creditors.

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    National Debt Relief Company Information

    Social media:
    Company Name:
    National Debt Relief
    Company Type:
    Private
    Year Founded:
    2009
    Address:
    180 Maiden Lane, Ste. 2800
    City:
    New York
    State/Province:
    NY
    Postal Code:
    10038
    Country:
    United States
    Website:
    www.nationaldebtrelief.com

    Media

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