National Debt Relief Reviews
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About National Debt Relief
National Debt Relief is one of the largest debt settlement companies in the U.S. Founded in 2009, National Debt Relief negotiates with creditors to reduce how much you owe on unsecured debts such as credit cards, personal loans, medical bills, private student loans and collections. It offers personalized plans to help you resolve debt, along with support from dedicated debt specialists.
- Free consultation with debt coach
- Free debt relief quote
- Numerous accreditations
- Professional and responsive customer support
- Easy enrollment process
- Fees can reduce overall savings
- Not available in all states
National Debt Relief Reviews
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Reviewed Sept. 30, 2017
My experience with The Debt Relief Program was wonderful. Ms Jossie ** followed up with all my phones, text and e-mails. She answered all my question with clarity. It was a pleasure working with her. She represented your business very professionally.
Reviewed Sept. 30, 2017
When I filled out an online application to National Debt Relief, I had no idea what to expect. Was afraid it was just another scam. When I received a call from Tom **, my fears were allayed. Tom explained the process as many times as I needed him to and answered all of my questions. He was very easy to talk to and understand. I really liked that I was able to gain a rapport with him which made me able to trust him that much more.
I also love that I am able to deal with Tom ongoing, as he understands the hardships I've suffered through and the physical, emotional, and financial challenges I am going through now and I am very appreciative how comforting Tom has been. He keeps stressing to me that it's most important to worry about my health and National Debt Relief will worry about the financial part. Can't tell you how much that means to me! Tom ** is a gem.
Reviewed Sept. 30, 2017
I wasn't too sure about it all at first. I didn't hear from anyone for the first few months but then I received an email and it was super easy and saved me money. I'm very happy! Thank you National Debt Relief.
Reviewed Sept. 30, 2017
Seems like a very simple and helpful program. Anthony was very thorough explaining the information and I'm glad to start my program before it's too late. I now know that there's actual hope in becoming debt free before I turn 30.
Reviewed Sept. 30, 2017
The first debt resolution confirmed for me that I made the right decision to use National Debt Relief. Shelley covered all the details and answered every question. The best part was finding out that this particular case was settled for about 35 percent of the original amount. And my monthly payments don't change!
Reviewed Sept. 30, 2017
I am fully satisfied with the help I received while enrolling in this program. Kinshan walked me through every step and answered all my questions. I was a little nervous to do this program, but my mind is put to ease that this is the right program for me and my situation.
Reviewed Sept. 30, 2017
Everything you have said you would do you have. Everyone I have spoken with are so sweet and they actually sound like they like their job. I also like the fact when I call you ask if there is anything else you can do for me. You can tell customer satisfaction is priority to you.
Reviewed Sept. 30, 2017
Pleasantly surprised how well the program has been going so far, and I will admit I was a little hesitant at first. I just didn't understand the program or how it worked at first. From the get go, I received amazing customer service. The reps I worked with answered and explained everything to me as needed. Once I signed up and went through the steps, the annoying calls stopped, and I settled my first creditor within 2 months time. I was at a very stressful point prior to joining with NDR. I was scared to be in a situation which I never had been in before and didn't know what to do or how to fix it. After I joined with them it literally was night and day. I would highly recommend them to anyone needing help! Still got a bit to go, but so far absolutely no complaints working with them. They have already given me relief beyond belief.
Reviewed Sept. 30, 2017
So far I am satisfied with my experience with NDR, 1 out of 3 is being settled after 4-5 months in the program. I look forward to settling 2 more enrolled accounts in a sooner time. NDR staffs has been very helpful for answering questions and up to date.
Reviewed Sept. 30, 2017
Everything was explained to detail and easy to understand. At the end of the beginning process had no questions. Hope the results at the end of this journey, are as awesome as the customer service provided. Overall had a sense of relief.
Reviewed Sept. 30, 2017
The process was very well explained and pain-free. Both representatives took the time to answer all of my questions. I definitely look forward to reducing my debt and improve my credit rating. I will definitely pass this service along to a friend.
Reviewed Sept. 30, 2017
Desperate for relief from credit card debt I searched all possibilities and found National Debt Relief, have just been signing up and still in the process but everyone is helpful, knowledgeable and patient. If the balance of my time is anything like the beginning, I will be very happy.
Reviewed Sept. 30, 2017
Professional and helpful experience, focused on my individual needs and strove to help me in my particular situation. Patient with my needs and my difficult schedule. Adrian was very knowledgeable with the process and very determined to get me qualified and taken care of.
Reviewed Sept. 30, 2017
Mr. ** is very accommodating and compassionate person and good listener to the client about the problem. For that I'm giving him A+. So if there will be anybody who needs help regarding the same matter I highly recommend you and all praises to all of you.
Reviewed Sept. 30, 2017
Very helpful and patient. Responded back to emails and phone calls very fast. They made sure I understood everything down to the last detail. They gave me time to ask questions or write things down before moving on. Would highly recommend y'all to anyone that needs debt relief.
Reviewed Sept. 30, 2017
My parents have been with National Debt Relief for five months now and everything has really been handled professionally from day one. My parents are older and retired and I was suddenly sending them money all the time and it’s just going right to their credit card. I wanted for them to live out their lives a little bit comfortable. When I first talked to NDR they made things pretty crystal clear. I'm taking care of everything and I had a lot of questions. They were patient enough to answer all my questions and they took me through everything which was helpful. When I was signing up they called me back when they said they were going to call back and followed everything they said they were going to. Now I don’t have to stress out about sending my parents money all the time and they have been less stressed as well. I would recommend National Debt Relief.
Reviewed Sept. 30, 2017
I tried to consolidate my bills with my bank to get done with it, but the bank didn't offer personal loans so I consolidated with National Debt Relief. Their team has been awesome and everything has been great. NDR gave me peace of mind knowing that everything is going to be taken care of. I'm not as stressed out. In a few short years, I'll be able to go back to school and do things that I want to do and not have to worry about huge debt. And though I have not received things that they said I would get in the mail, that’s more of our system than National Debt.
Reviewed Sept. 30, 2017
I was feeling overwhelmed and I didn't know how to handle it, and National Debt Relief greatly helped the situation. We spoke on the phone and they're very pleasant and informative. I like how they follow up and that they gave me their number. The creditors were calling me consistently. And I told NDR about it, and they advised me on what to do. I would definitely recommend them to other people.
Reviewed Sept. 30, 2017
There were some people from my state that had some good reports on National Debt Relief and one of them published a magazine. In his magazine, he had some people that put in testimonies and that’s what has gotten me interested in NDR. I’ve been with NDR now for about 6 months and it’s been going okay but a couple of issues arose in negotiating larger amounts that they’re taking care of as well. They’ve been a big help. I don’t have to keep up with all the creditors at all different dates of the month. Now, I only have one day out of the month to pay what I needed to pay.
Reviewed Sept. 30, 2017
National Debt Relief is good and they’re helping me get out of debt. With this company, everything’s done online. They send me emails and I get online to check my account out. However, I wish I could get out quicker than what they’re doing. NDR has a lot of fees too.
Reviewed Sept. 29, 2017
The only problem I had with anyone I spoke with was on two occasions over the telephone. It was very very difficult to hear the person I was speaking with, even though I had turned my volume as loud as it would go... It was like they were a distance away from the receiver on their phone.
Reviewed Sept. 29, 2017
They were both very very helpful. They explained everything to me and answer every question I had. I would recommend this to anyone that wanted to clean their credit record. They provided me with the necessary tools to finally get ahead of my credit debt.
Reviewed Sept. 29, 2017
My experience with the people involved in our case are truly second to none. This is a very stressful time for us during our lives and they are so wonderful and comforting to know we are not alone and can and will get through this.
Updated on October 9, 2018: The enrollment process with National Debt Relief was seamless. They answered a lot of questions and gave me clean and clear expectations. It was very easy to understand how everything was supposed to work. The program is definitely a slow process, but it’s working and really helpful. Right now, we are working on another deal with somebody else who’s working in conjunction with National Debt Relief to help us close everything much faster.
The negotiators have all been very understanding, compassionate, and extremely pleasant to work with. If I would confuse about something, they always had an answer, and they made me feel they were able to relate to me. They don't say, “Well, this will work for you,” instead, they say, “We’ve all been there, and a lot of people are there.” It was really nice to hear that. National Debt Relief gives us peace of mind and they let us know that we can get out of our situation and have a little more in our pocket and a better option for our future.
Reviewed Sept. 29, 2017
Great company. Helped me get out of debt faster than I would have on my own. Cant wait to start putting money back in my control instead of giving the credit card companies all my money, hopefully never getting back in the same situation again. Thanks again Debt Relief for all your help.
Reviewed Sept. 29, 2017
Spoke with Anthony ** was very nice and helpful. He help me resolve my account. The last representative didn't give me the information that was given to me today and I wasn't aware of the hardship program after I told her I was no longer employed.
Reviewed Sept. 29, 2017
My experience has been scary but amazing. I look forward to being debt free and getting control of my finances. Thus far National Debt Relief has been really helpful especially Karl who I have been working with. Thank you National Debt Relief for helping me get a great new start to my future.
Reviewed Sept. 29, 2017
It was a great, smooth process. All of the folks were very informative and guided me through the program. Very helpful and knowledgeable and answered all my questions. They were very thorough in explaining all the information and documents and process that was going to take place. I can't wait to be debt free!
Reviewed Sept. 29, 2017
I talk to Lana. First told me all about the program. When I did not understand something she explained it so I would very good at what she does. I was more at ease about it. Today I got my welcome call and she went over the program with me. By the time we were done I had a better understanding of how it works. Both women were great. I feel more at ease now.
Reviewed Sept. 29, 2017
My experience so far has been great. The agents are very knowledgeable, precise, and polite. I really appreciate their help. The process to get started has been painless and extremely easy. All the emails and calls have been delivered when the agents said it would happen.
Reviewed Sept. 29, 2017
Thank you Markus and Andrew for being so helpful to us in regards to becoming debt free! We got ourselves into debt, however with NDR's help and you two being so professional we are well on our way to living stress and debt free! Thank you again!
Reviewed Sept. 29, 2017
The professional of the Team especially Christian has been excellent. I am so happy and relieved to have started this process. This takes so much stress off me. Thank you to Keith for the Welcome call. It was informative. It can only get better from here. In my life there will be no more credit cards...
Reviewed Sept. 29, 2017
This debt relief company has been amazing. They have been working hard to get rid of my credit card debt. I can't begin to Thank them enough for all that they are doing. I would highly recommend them to anyone.
Reviewed Sept. 29, 2017
I am so glad to have found NDR. My father was right about NDR. They are attentive, humble, friendly, and very helpful to my case. One card was recently resolved to a zero balance and now NDR are working on others. Thank you so much.
Reviewed Sept. 29, 2017
I liked receiving not only the phone calls but the emails concerning a pending settlement. I really like that I can accept via email. I liked the detailed list of the amount of money paid per month and the month.
Reviewed Sept. 29, 2017
Working with Andrew ** and my welcome person (forgot his name) was something that gave me huge relief! Both were courteous and kind explaining how the system worked and answered all my questions! It was easier than I expected. Thank you both!
Reviewed Sept. 29, 2017
Matt was so knowledgeable about the program and background of it. He was also very personable about my needs surrounding my debt with American Express, Capital One and Prosper. I appreciate the amount of care that goes into these sensitive conversations. Thank you so much.
Reviewed Sept. 29, 2017
Shelley is very pleasant and easy to talk to. I thought she was very thorough explaining the concept. I was totally embarrassed about my situation. I've always been on time payer of my bills. The last couple years my bills just creeped up on me until I'm in a hole which I couldn't get out of. Truly depressed about my situation. Hopefully there's a light at the end of the tunnel.
Reviewed Sept. 29, 2017
Everyone was very professional, courteous and polite. They were very informative and answered all my questions? I could not of asked for anything better. From my initial contact with John who was awesome. He got all the information from me and said he would call me back in 1hr and he did. He let me know I qualified then explained all the numbers to me. He let me know my monthly payment would be. He then explained the process would work and all the support I would have. Expect to say the customer service dept was just as great.
Reviewed Sept. 29, 2017
I wish I would have not thought about it too long, totally recommend to get the help from them. It's been 5 months & they already settle 4 accounts. It took about over a year to decide I needed the help, I'm stress relief. I just try to not focus on my credit score because I know I will be ok again.
Reviewed Sept. 29, 2017
I am very pleased with the start up process with Nomer **. I am at work with a hectic schedule and Nomer was able to help me. Nomer is awesome, professional and kind. I didn't get the gentleman's name that did the welcome call but he was good too. I am relieved and can't wait to see the settlements. Thank you National Debt Relief.
Reviewed Sept. 29, 2017
Doing things with your finances makes it stressful. I am glad they were patient with me and even when I got anxious they were able to assist me. The process was quick and easy once I decided it was the right thing for me to do and I cannot wait to start digging out of debt.
Reviewed Sept. 29, 2017
Awesome company, very thorough and well organized. Love the help. They explain Everything in detail on like Most other companies. It's going to be a pleasure to work and see how things go and I'm looking forward to the good reviews I have been reading.
Reviewed Sept. 29, 2017
Both the person who signed me up and welcomed me into the program seemed very knowledgeable. I had no questions at the end of our call because they had answered everything. Great experience. Extremely satisfied with the service that I received.
Reviewed Sept. 29, 2017
I was contacted to discuss the resolution of one of my accounts. I didn't understand how it worked at first, but the agent I spoke to was patient and explained the process very clearly. She made the process easier and understandable for me. I've worried so much about my credit situation and knowing that I have help allows me to feel more like myself instead of a ghost of myself.
Reviewed Sept. 29, 2017
Very helpful explaining the best options for my current situation and did not judge. Both agents that I spoke with were very direct and to the point. They went over everything I needed to know and I really didn't have any other questions. I would recommend this program to anyone looking to reduce their debt and turn their financial situation around.
Reviewed Sept. 29, 2017
I just needed debt relief. I will be saving over 400 a month now. I appreciate your help, because a huge burden was lifted off my shoulders. I have a newborn and I feel like I can worry about her and not money anymore. Thank you!
Reviewed Sept. 29, 2017
My experience was a very quick and easy one. Everything was explained and gone over multiple times. The experience was easy to complete and well processed. The representatives were knowledgeable and helpful. I am very eager to see the results. Thank you for your help.
Reviewed Sept. 29, 2017
Two months ago I contacted NDR. The shame and fear held me back. I didn't go through with the program. Yesterday I picked up the phone completely surrendering to this affordable program. $91000 in debt. The compassion that poured forth gave me confidence to move forward. Thank you.
Reviewed Sept. 29, 2017
I felt relief almost immediately after hanging up the phone. My consultant was very helpful in explaining the program and what I should expect throughout the whole process. After speaking with NDR, I am hopeful that I will have a debt free life very soon.
Reviewed Sept. 29, 2017
I was surprised the debts didn't get done sooner, maybe I didn't read the terms when I joined. Now that the debts are getting resolved the program is great. :) I thank companies like you for assisting us, we just got in a little further in debt than we wanted and needed help.
Reviewed Sept. 29, 2017
They explained everything clearly and had great patience. I look forward to working with them to clear my debt. I hope this is as easy as it seems and the reps are amazing. Thank you and I hope I can recommend people to this.
Reviewed Sept. 29, 2017
In the midst of a potentially embarrassing and difficult situation, we found the representatives of National Debt Relief to be not only professional but kind and courteous as well. I would highly recommend this service to anyone who needs it. Some of my lost faith in humanity has been restored.
Reviewed Sept. 29, 2017
I trust this agreement and the customer service representatives to help me understand the process and guide me with each step along the way towards having my debt resolved. I appreciate their time and availability that they give. So far, so good!
Reviewed Sept. 29, 2017
National Debt Relief team walked me through their whole process and helped me understand a little bit better. In the first few months, they started paying some of my credit card debt. They were able to get rid of all the credit cards that I didn't need and they helped me pay my debt fast. It was simple, easy and quick. I have recommended National Debt Relief to a couple of people.
Reviewed Sept. 29, 2017
National Debt Relief team did a great job with all my accounts and they always keep me informed. I got completely out of debt in about three years and I am very thankful of the job they did with my creditors, they settled all my accounts within the timeline they promise me.
Reviewed Sept. 29, 2017
Matthew was very professional and helped us get through this process easily. Thank you for your help. We appreciate you all very much. We would definitely recommend this company to friends and family anywhere. The other companies could learn from you!
Reviewed Sept. 29, 2017
Great company and excellent service. They keep you informed about any new negotiations with your creditors. Their customer portal is very helpful to keep track of your accounts. Always have a pleasant experience when calling them. All their agents are very helpful. I highly recommend them.
Reviewed Sept. 29, 2017
They were very personable, easy to understand and reviewed any question I had in the process. The phone connection at times was not too good but they did try to adjust it. Seeing that don't have computer access at the moment, only my cellphone they've made this process fairly easy.
Reviewed Sept. 29, 2017
I am happy I made the decision to contact National Debt Relief. It was easy to communicate with them and I didn't feel pressured into starting the program. Everyone I talk to was kind and understanding and took the time to explain and make sure I understand the program. I would recommend my friends.
Reviewed Sept. 29, 2017
Very quick responses to online inquiries. Did not take very long and were able to answer almost all of my questions before I asked them. Lots of communication so you're don't feel like you are being left in the dark about anything. Welcome call did not have a long hold time and very helpful.
Reviewed Sept. 29, 2017
Sean ** was extremely pleasant and very clear on how the process works. The welcome phone call was prompt and answered all my questions. Subsequent communication through emails is comprehensive and helpful. I especially appreciated the advice on how to handle creditors.
Reviewed Sept. 29, 2017
Glen was extremely personable, very knowledgeable and answered all my questions. I felt very comfortable in making this decision. The Welcome call with Jonathan was extremely professional, very courteous and well spoken as well as pleasant to deal with. He provided all the answers I needed. The emails came to complete my program just like he said they would.
Reviewed Sept. 29, 2017
Friendly, knowledgeable and assisted me every step of the way. They reassured me that this difficult process would work out and I believe it will. I'm so happy I started this process. They walked me through and will be debt free in no time.
Reviewed Sept. 29, 2017
So far I nothing to say but very positive that this team will work for me and get me out of debt. All good so far. If you are in debt you should check into this very good ratings with the BBB. Very pleased the way they handle things and got me started. You all will be very pleased.
Reviewed Sept. 29, 2017
Two of my accounts have been settled for about half the total amount and I've only been in the program for five months. I highly recommend National Debt Relief to anyone who feels overwhelmed by debt. The employees of this company are always courteous and professional, quickly able to answer any questions I have. Enrollment was quick and easy and they advise me of every action taken on my account. I'm looking forward to being debt free in the next three years.
Reviewed Sept. 29, 2017
I never expected this hard process to be so easy and quick. I have to admit I was super scared, but the fact that they are always on top of everything and they act super quick gave me peace of mind. I am very happy with the way they are taking care of all my debts.
Reviewed Sept. 29, 2017
Everyone has been very nice and honest about the whole experience. They gave me great detail and feedback on what to expect. My only thing is the bombardment of emails and phone calls if you want time to think about things. Other than that, great!
Reviewed Sept. 29, 2017
I was pleasantly surprised at how friendly and helpful everyone that I spoke with was. From answering all of my questions to explaining in great detail, they never once treated me as if I was a burden. I spoke with Scott mostly and he was very knowledgeable about the entire process, even walked me through signing my final agreement with patience. Even when I realized that one of my creditors was not in the final agreement, Scott and his team were very helpful in getting it added, without any problems. This is the first and hopefully the last time I've had to go through this process, and I felt extremely comfortable by the end that I had made a wise decision in using NDR to settle my outstanding debt. I will definitely recommend their services to anyone looking for help in this situation.
Reviewed Sept. 29, 2017
Mr. ** was very helpful and Professional. I was concerned about my credit but he explained that after completing the program, my credit score will get better and also have money in mine bank account from all that savings. Thanks. l'm glad that I found the program.
Reviewed Sept. 29, 2017
Super excited to have another card taken care of. National Debt Relief has been amazing. In just a year we almost have our credit cards gone. 2 left we are waiting on. Very impressed with them. :) I would definitely recommend them to my friends and family!
Reviewed Sept. 29, 2017
Really good customer service... Kept me informed about everything, they made everything clear and made it easy to understand. I will definitely recommend National Debt Relief to anyone who is struggling with paying their bills and help fixing their credit score like I did.
Reviewed Sept. 29, 2017
I was very satisfied with everyone that talk to. They were very polite and they knew their job and very professional. I would surely recommend to my friend and family members. I like how they expanded everything to me line for line. What else can I say. Thank you.
Reviewed Sept. 29, 2017
I would like to take this opportunity to convey my heartfelt appreciation to Kate ** and the other staff I have dealt with during this difficult financial transition our family has been on. Due to the unexpected guardianship of three grandchildren, and unforeseeable medical conditions, we unfortunately got ourselves backed into a financial corner we couldn't get out of. The professionalism of National Debt Relief was reflected by Kate ** and others, and gives testimony to the efficient, effective and understanding level of concern that NDR has achieved not only in its online reviews, but by word of mouth recommendation. Again, we and our family thank you for everything.
Reviewed Sept. 29, 2017
My experience with National Debt Relief was very good. Shadae was real patient with me since I don't have a lot of experience with computers. I am glad that Brandon called me to help me since I have been looking for a way to get some help. Thank you for helping me.
Reviewed Sept. 29, 2017
While I was upset that my perfect credit score was going to go down. Knowing that it's temporary was a relief. My first consultant was caring and understanding of my hardship. They informed me with every update they had and I just got my first settlement and it is so great. It was much lower than I expected and settled with only 7 months within the program. I hope the next will come soon. Thank you National Debt Relief. You are making my life good again.
Reviewed Sept. 29, 2017
I am glad I called National Debt Relief. They have been a real blessing to me. They have settled most of my accounts, I don't have long to go. I would recommend them to anyone that needs help with credit card debt. Thanks for all the help. Great Company, 5 Star.
Reviewed Sept. 29, 2017
The agent conducting the interview did an excellent job. She was very professional, easy to understand and thorough, repeating back to me every item of information that I gave her. She sounded joyful and lighthearted, I felt I could see her smile. She welcomed me into the program several times and congratulated me for joining the team. I regret that I cannot remember her name.
Reviewed Sept. 29, 2017
I called you folks stressed and not knowing where to go for help. Was worried that everyone would be rude about the predicament we are in. It took me a lot to finally give in and ask for help. The guys who helped me were very nice and understanding. They also were full of neat information and was able to answer all my questions. I would recommend your company to anyone.
Reviewed Sept. 29, 2017
Updated on September 6, 2018: NDR gave me 48 months to complete the program, and a few things have already been paid off. However, my husband passed away last March and my income has gotten cut in half. The $308 that I’m paying is a lot right now. If I can take $100 off it, that will be a big help. They had cut my payment to $150 for July, August, and September. So I need to call them and see if we can cut my payment back to $208. But all in all, they’ve been really helpful. They answer any questions that I have. They let me know when something’s been repaid off and what we need to pay the outstanding debt.
Original review: I had a great experience. The person I spoke with the first time was so helpful. She took a lot of time with me explaining things to me and helped me fill out the paperwork on my tablet. So far I am very pleased with this company. I have already recommended this company to a friend.
Reviewed Sept. 29, 2017
I have to admit that I should never have allowed myself to be a position in which I would need National Debt Relief. When I contacted them I was less than enthusiastic and fairly upset with myself, my situation and had looked into every single option I possibly could - including getting more jobs (which I did). The folks that I have worked with at National Debt Relief so far have been incredibly supportive and informative. They hung with me over a very long decision cycle to explain everything and give me hope in a situation that I have spent a good amount of time trying to work through and feeling quite upset with myself over. They were kind, knowledgeable and offered guidance and space to make my decisions. I appreciate that in so many ways.
Reviewed Sept. 29, 2017
We got a little bit out of control on the credit card and stuff and wanted to get things taken care of. It's been a year now since we started the process with NDR and every time they called, they're nice and polite. If I have any questions, they were right on top of things. If they don’t know the answer, they find out pretty quickly and get right back to me. NDR has taken a lot of stress out of things and I'm very happy with them.
Reviewed Sept. 29, 2017
I needed help getting out of my debt problems and wanted the bill collectors to stop calling me. I searched the Internet and found National Debt Relief. Their website is intuitive. They're easy to talk on the phone and all their staff have been very helpful. National Debt Relief has got some limited services and they can't help me much with my education student loans and with taxes. But otherwise, they're good with the credit cards and other debts. I had one creditor that has taken legal action with me and they've intersected with that. They've negotiated agreements with the debt collectors and they've setup payment arrangements for them for me. The phone calls have stopped and so it definitely decreased the stress load off my daily life. They've done good so I'm very happy with them so far.
Reviewed Sept. 29, 2017
I needed some relief from a lot of debt so I called National Debt Relief and got set up the same day on a deposit plan around my schedule. I was surprised how fast I was able to pay the debt off and I didn't have many problems throughout the whole process. It seemed like it took a little bit longer than it should have sometimes when I would call and request to change my bank account or get information about deposits, but everyone was very helpful and friendly. Now I got four credit cards paid off. My credit score is still a little bit low but I think all the credit cards that were on my credit report has been changed to zero. All worked out really well and I'm highly satisfied. It has been a positive experience.
Reviewed Sept. 29, 2017
I needed to get organized with my debt. The National Debt Relief people were always incredibly nice. I called to reach out to them and they've been fine and good. They got me organized and I don't have to think or worry about my debts anymore. I simply pay NDR. I just wish the process of contacting all my creditors was faster. Other than that, my entire experience with NDR has been easy.
Reviewed Sept. 29, 2017
I had been through such very difficult situations, including my financial situation so I started the program with National Debt Relief. I didn’t even know what I was getting into at first and I was very skeptical, but they were very assuring. After a few months, I realized the program is real and not a scam. I was very thankful because their team really encouraged me to do the right thing. They were very cooperative, courteous, attentive to my needs, and walked me through the whole process. I have had a very positive response from them and they have always been calling me to see how I'm doing overall.
National Debt Relief has affected my life in a very positive way and going through their program is the most important step I've done in my life. If I would have continued to do it by myself, I would not have made it within a short time. I hope I had done it sooner, but it is what it is right now and I'm very grateful I did this for myself. It's not the best thing to opt out of a difficult situation and I've learned to be very careful about my financial situation. Now, I see that I'm going to be debt-free within two to three years.
Reviewed Sept. 29, 2017
I got divorced and got into a big debt so I needed help. I got an email from National Debt Relief and everything is going well. I have a good interaction with their reps. When I call, I get whatever I ask for. I've been using NDR since January. I didn’t trust them at first but it's good to know that two credit cards have closed and something is actually going on and I'm not just getting scammed. I've had a great experience with them and I would recommend them to others.
Reviewed Sept. 28, 2017
They were very informative and answered all question. They took time to review everything with us and didn't make us feel like idiots. We were very pleased with the entire experience. They explained things in ways that we could understand. I would recommend them to anyone.
Reviewed Sept. 28, 2017
I am so excited about becoming debt free. It's been a struggle. As soon as I completed the online search info, I got the call. I've been down this road before, and was leery about these companies, but everything was professional, especially no up from cost. I am breathing so much easier...
Reviewed Sept. 28, 2017
Both representatives that I have spoken with Dylan and Carlo were very polite and helpful. They both went over all the documents to ensure that I understood everything that was contract and what both my husband and I were signing up for.
Reviewed Sept. 28, 2017
I’m going to give it a try because I can’t really save some money. I’m confident that they will help me through the process and I’m willing to move forward. Thanks again. I’m going to see how it will turn out and if it works out I will definitely recommend this to people close to me.
Reviewed Sept. 28, 2017
My husband and I were afraid to start a process like this but Matt was wonderful. He walked us through everything and even had to repeat things a few time. He was very patient with us. I'm so glad we decided to do this. We have a light at the end of the tunnel!
Reviewed Sept. 28, 2017
Was called to let me know one of my debtors was willing to work with us. The representative was very informative and professional. They are always willing to help with any questions or concerns that I may have. They have been a light in a very dark time and I thank them all.
Reviewed Sept. 28, 2017
Absolutely fantastic. Finally starting to see a light at the end of the tunnel with all my hardships, highly recommend to anyone and so grateful to have a place where I know they will help me rebuild my credit. Everyone that I spoke with today was nothing but professional and so incredibly helpful.
Reviewed Sept. 28, 2017
The service I received from National Debt Relief was tactful, efficient, and trustworthy. I was pleased with the body of knowledge in the staff and their communication skills. Excellent customer service and great follow through. They were quick to find solutions to decreasing my debt as well as improving my credit within the framework of my limited budget.
Reviewed Sept. 28, 2017
Sarah ** and Janelle were both clear, helpful, and friendly. This is a very stressful thing to have to do but so far NDR has helped ease my mind that getting out of credit card debt is attainable and manageable. Thank you.
Reviewed Sept. 28, 2017
Easy and fast solution and quick to answer any questions. Also seems like a great team to have on your side to come up with a quick debt solution that is fair for all parties involved. Also a great explanation on how and when your debt will be resolved.
Reviewed Sept. 28, 2017
Enormous hidden fees upon fees. I called and got out of this program and they said I still owe them $800.00 and they will take it out of the credit cards I've already paid off which means they are holding an Escrow account and haven't paid off the three cards they told me they paid off. Good Riddance, Don't deal with them.
Reviewed Sept. 28, 2017
My experience to register for the program was very easy and Jose and My Welcome Caller were very clear in explaining the process. My hope is the communication with my creditors goes as quickly and smoothly. I like the online account to view status.
Reviewed Sept. 28, 2017
I needed serious help overcoming debt incurred, and they delivered with excellent service and got my debt down to something more than manageable. This is going to save me a fortune, and get me the money in my pocket that I need to ensure that my daughter is happy and taken well care of.
Reviewed Sept. 28, 2017
The people who set me up for debt relief were very efficient and helpful, and I felt comfortable giving them all the necessary information in order to be set up with the program. I can only hope that all of my debts will be settled in an easy and timely manner.
Reviewed Sept. 28, 2017
Thank you for being really understanding helpful in answering all my questions, Concerns and just thank you for being there National Debt Relief. Now it feels like I can breathe again, put this behind me and live life again! Can sleep a lot better at night now!
Reviewed Sept. 28, 2017
NDR is a very knowledgeable company. All the representatives I dealt with were fantastic. They were courteous, helpful, understanding, patient and knew what they were talking about. They got back to you immediately and graciously answered any questions you might have. They are with you through the whole process and don't just sign you up and leave you hanging. I would highly recommend them to anyone looking to get out from under high unsecured debt.
Update 04/24/18: I have had two of my debts recently settled by NDR. They saved me a lot of money which I would not have been able to negotiate on my own. I only wish they would handle some of the pesky creditors that keep bothering me and get those debts resolved. Otherwise, I'm very satisfied with my experience with NDR.
Reviewed Sept. 28, 2017
My initial signup was a good experience, but these guys talk way too fast. William ** was awesome, but the person I spoke to during the second phase was obviously reading a script. I felt like I was at an auction. They really need to slow down.
Reviewed Sept. 28, 2017
Very nice and helpful explaining how the program worked, what would work for me, what wouldn't work for me, what would affect and wouldn't affect my credit score. Did explain that my credit score would drop initially but once the creditors were paid off that my credit would go back up drastically. Extremely nice and helpful and very thorough. Made sure I could log into my portal and made sure that I understood everything.
Reviewed Sept. 28, 2017
They are very nice and understanding, very easy to work with when we had questions. When we asked questions they would give best of their knowledge answers as well as call us back when they found out the answers for us.
Reviewed Sept. 28, 2017
Feel very confident that I will be debt free in 42 months. I feel like weight has been lifted off of me! Thank you John for your help. I feel happier and will be able save up more money than before I couldn't. Everyone I spoke to was very helpful and answered any questions I had.
Reviewed Sept. 28, 2017
I just knew you guys, and you guys are amazing. I can refer you guys to my friends who have this type of problem in future, also put you guys on social media to let friends know the type benefits you guys have and to let them understand that is not gonna affect the future record. Thanks.
Reviewed Sept. 28, 2017
Friendly attitude and knew how to make the client feel comfortable with their decision. Also very detailed. The knowledge of the staff were very helpful for my understanding and made it very easy for my questions to be answered. Thank you for the service.
Reviewed Sept. 28, 2017
The debt counselor I spoke with was incredible. Vanessa ** was very upfront and honest with me and I greatly appreciate it. She answered any questions I had and was very helpful. I'm hoping this program will solve my debt problems!
Reviewed Sept. 28, 2017
While talking to the representative I felt calm and relaxed. He freed me from any worry and doubts that I have. He was easy to talk to, very professional and explained everything clearly. The process to get approved was easy and straightforward. My only concern, was that why I haven't done this sooner.
Reviewed Sept. 28, 2017
Park ** was my Debt Specialist and he was so kind and truly helpful. This is a very stressful matter and he was able to give some relief, also my welcome call lady was very helpful. I apologize I didn't catch her name but I'm sure the recorded voice call can confirm who she is. Thank you for all your help. I am confident this program will help me be successful and I believe that I will have support along the way. During the calls all my billions of questions were answered in a professional manner, even when I asked multiple times from my insecurities. They were fast to answer and efficient, very impressive to hear when you're looking for help and they can offer some relief.
Reviewed Sept. 28, 2017
Very helpful and understanding. They were very patient with my financial difficulties. Excellent service. I would recommend them to all my friends. Both representatives were very professional and extremely understanding towards clearing up my debt. They explained everything and answered questions on all my concerns.
Reviewed Sept. 28, 2017
They closed an account for me for a 1/4 of what I owed. They are just wonderful! Thank you for your time and help with this matter. I a single women who worked for 28 years full time and then was let go. In my field no one wanted an older professional, they only wanted a young one, I then had problems paying my bills. Then I found National Debt Relief, they saved my life.
Reviewed Sept. 28, 2017
I only recently signed up with NDR, and so, when my situation changed shortly after signing up, I didn't know what I would do. My current employment that qualified me for the program relies on my car, but due to overuse of my vehicle I've had to reduce my hours and put a lot more into my car for repairs and maintenance than I anticipated. The associates at NDR are still negotiating on my behalf with my creditors, and were able to put me on a different plan so that I can stay in the program. Thank you so much! This is a huge weight off of my shoulders!
Reviewed Sept. 28, 2017
Thank goodness for your service. I've been treated respectfully by all and contacted in a timely manner. I look forward to the day when I can be out of debt. I would recommend to a friend in a heartbeat. I have to go now.
Reviewed Sept. 28, 2017
I started my journey with National Debt Relief on May 2017 and it has been a good one so far. I registered 10 credit cards and so far 5 months later I have 2 resolutions. My debt ranged from $12,000 to $500. One resolved from $6,734.18 to $2020.25 WOW!! Another from $9900 to $4900. NDR always email me for a review but I wanted to wait to see if they will stand up to their promise. I have to say I am smiling a lot more these days because NDR has made things easier for me. Can't wait to see what magic they will work on my other 8 credit cards. You have to try it. This is what it did for me???
Reviewed Sept. 28, 2017
They were very helpful with answering all of my questions and provided amazing customer service the whole time. They are truly happy to help you in any way possible! Thank you guys for all the help, and I appreciate all the hard work you do.
Reviewed Sept. 28, 2017
I LOVE THIS program, I have LESS worry now and look forward to being debt free. I want to thank the people that work with my creditors to on my behalf. So THANK YOU! And will recommend it to my friends and family.
Reviewed Sept. 28, 2017
I loved speaking with the Reps. They were very thorough. I will recommend this company to people in need and hope that it works well for them as well. I know that if I need anything in the future they will be there to assist me in anything that I need.
Reviewed Sept. 28, 2017
Very helpful with all my needs, very polite, I have referred a friend already. I will refer more. You have took a lot of stress off me. Thank you!!! Very professional. So glad I went with National Debt Relief. You're the best.
Reviewed Sept. 28, 2017
Diana ** and Felicia were amazing and answered every question I had. I will definitely be recommending my friends and family. Diana got me a reasonable monthly payment and hoping to see my credit go up. Thanks again. You are simply amazing and helpful!
Reviewed Sept. 28, 2017
I have been with NDR for 6 months and initially my credit score dropped, but now every month it is improving and my debt are being reduced. It is scary at first, not paying your bills, but they over-communicate with you every step of the way and even give you a script on what to say to collectors. Try it!
Reviewed Sept. 28, 2017
The associates were courteous and pleasant to talk with. They were very thorough and knowledgeable. They made sure I understood everything that possibly could happen and wanted to ensure I was comfortable with the process throughout. I definitely would recommend them to anyone struggling with debt.
Reviewed Sept. 28, 2017
Once I was ready to make a difference with my financial situation, this company did everything to make me feel better about moving toward a better life financially. I appreciate everything they have done to explain what I need to know.
Reviewed Sept. 28, 2017
I'm Really Glad to have them to Depend on. They take away the stress with worry, there is no Annoying phone calls to Deal with, and I know that I can put my trust in them. National Debt Relief is working on my behalf. I truly appreciate what they are doing for me...
Reviewed Sept. 28, 2017
National Debt Relief saved my life! They have helped me get the stress of debt collectors off my back!! I've dealt with health issues, being off work, and because of worrying about how I'm going to cover all my debt I've gotten even more ill. Thanks to their help and assistance and patience I have the weight of the world lifted off my shoulders. Thank you. You guys literally saved my life!!
Reviewed Sept. 28, 2017
Everyone was very knowledgeable and easy to work with. Everything was explained in detail and I was encouraged to ask questions, if I did not understand. Dwayne ** was very friendly and easy to contact for questions. Paperwork was easy to do.
Reviewed Sept. 28, 2017
I am scared to death but know I am doing the right thing. Kenny comforted me quite a bit. He is very kind and helpful. Both gentlemen were very assuring and professional. Very thorough and positive experience. Getting thru the next few months will be quite challenging but hope it will be worth the effort.
Reviewed Sept. 28, 2017
Great customer service! They are ready and willing to help you get all the answers you need. From the first call, to the last; they walk you step by step on the program. They will not give you the second thought impression. This program gives you a great sense of relief. Thank you!
Reviewed Sept. 28, 2017
Great service overall. All representatives have been amazing and the commitment they have should with respect to best assist me has been a wonderful experience. Also, the promptness to inquiries is great and respond time is the best I have ever experienced. Thank you all your support.
Reviewed Sept. 28, 2017
I am pleased with the experience and service. I would like to know how the negotiations are going with each account. I don't get an update on my accounts. Would you provide updates on each account? Or have a feature that allows me to review notes.
Reviewed Sept. 28, 2017
I suffered much anxiety when it came to not paying the bills that I enrolled in the program. I felt like a deadbeat. My debt was overwhelming as I was paying the minimum due each month and getting nowhere. I'm now at year two in the program and can see the light at the end of the tunnel. I'm almost free of that incredible debt. I will never get another credit card for the rest of my life. I've learned that if you cannot pay with cash, let it go! I'm truly indebted (no pun) to National Debt for restoring my sanity. I'm almost there and will be able to exhale.
Reviewed Sept. 28, 2017
When I enrolled into the program I was told it would be $9 fee for every account resolved and $1.50 for processing. I checked my account and in one month I've paid $314 in fees. I also have derogatory marks on accounts that have been settled when I was told National Debt Relief would make sure no bad marks would be added on credit reports after settled debt.
Reviewed Sept. 28, 2017
My experience is excellent. The process to get in the program was fast and easy. They are really nice and courteous. Explained everything. I had options on the fastest ways I can become debt free. It's monthly payments that eventually I will clear all my credit cards.
Reviewed Sept. 28, 2017
I was having issues. I was just paying the credit card bills and it wasn’t doing anything because of the interest rates and it was just killing me. As much as I put in, I couldn't get it down. I will always spend extra and it didn't seem like it would do anything. I received a few notifications online to help with my credit and ended being with National Debt Relief. We talked to them and the guy was super helpful until he got me connected to them. They were all very helpful and always answered questions. And if I ever needed anything, if I needed them to call me back, they'd call back.
Ever since I've been part of the program, it's helped. Knowing that two are down and we're working on the last one, it's a relief to know that it's actually something being done. I also learned something from that -- No credit cards. Now, they're working on a thing where I'm going to do a loan so I can start on working on bringing my credit back up again. We're on the final stages. They're great and I've recommended them a few other friends.
Reviewed Sept. 28, 2017
By making the decision to sign up with National Debt Relief's program, not only was I able to save my credit from long term damage, but I was able to get out of debt by only paying a fraction of what I owed. Being in this program has taught me how to balance out my credit card usage alongside my Monthly income. I've already recommended this program to my boyfriend and several others. Another plus is National Debt Relief's customer service center. Every single time I had someone on the phone not only were they helpful, but they sounded like people who loved their job, making it a pleasurable experience from start to finish!
Reviewed Sept. 28, 2017
We just started the program, but so far so good. Excellent, detailed, caring, customer service. We did not feel judged regarding our situation. We truly felt they were there to help you. We feel as if 100lbs is off our back. Thank you so much for all of your help thus far. Cannot wait to be debt free.
Reviewed Sept. 28, 2017
Our experience was exceptional. Each person we spoke to explained everything in detail. The response time from when I signed up was immediate. My approval only took maybe 30 minutes. Everyone was efficient and very kind. We had an amazing experience with everyone we talked to.
Reviewed Sept. 28, 2017
So far the experience has been made detailed, clear, and as simple as possible. Both of the representatives that I have spoken to (Dean & another woman) have been so professional, knowledgeable, and helpful. We'll see how I feel once the program starts but so far I have no complaints. Satisfied thus far.
Reviewed Sept. 28, 2017
My first account was settled and National Debt Relief did exactly what they promised. They contacted me to present the settlement and it was less than I imagined. They called me and emailed me to notify me of the offer.
Reviewed Sept. 28, 2017
So far I have had a great experience work with NDR on the phone and electronically. I have been slow at understanding some things we discussed, but they have helped me through it. With a basic understanding, the process is still new and confusing but I know who to contact when assistance is needed.
Reviewed Sept. 28, 2017
So far, I have nothing but good words to say about National Debt Relief! I am more than pleased and highly recommend to all of my family and friends! When all of my debt is paid off I know that National Debt Relief saved me thousands of dollars. Thank you so much.
Reviewed Sept. 28, 2017
All is fine. NDR is easy to work with for deaf people, even with video relay, PDF documents, and email. This is an excellent service for anyone who needs it. I am looking forward to paying off my debt in a year and a half, hopefully sooner than that.
Reviewed Sept. 28, 2017
The two gentlemen that helped me through the process of signing up were very patient and informative. After speaking to each of them I felt comfortable with everything. They answered each of my questions and assisted with any concerns that I was having. Thank you.
Reviewed Sept. 28, 2017
This company has been wonderful. I just wish they would help me build my credit score. Because due to late payments on my accounts it has hurt me to try and get into a house. I highly recommend this to friends and family. Which I did recommend my friends and they are using this program also.
Reviewed Sept. 28, 2017
Customer service is friendly and helpful. It is a little scary to make that first step, but if you are able to save the amount suggested into your security account, it is worth it. I started with National Debt Relief 3 months ago and have already had one of my accounts resolved and paid off. It's a relief to have the stress of debt taken off your shoulders. The customer support services are there for you to refer all attempts to collect your debts (phone calls, letters, etc) to them, so that is another worry taken care of.
Reviewed Sept. 28, 2017
Very helpful, answered all questions and concerns. Nikki ** was very friendly and understanding. She let me take my time in deciding what to do. The welcome caller was also very helpful and answered concerns. He also recommended bi-monthly payments to help me out.
Reviewed Sept. 28, 2017
The people at NDR are very courteous and very efficient, they do put their customers first, they work with you very patiently and work hard to resolve your accounts. Thank you NDR for all you do to resolve my debts.
Reviewed Sept. 28, 2017
Every step of the way was very easy so far. I appreciate all that everyone did to help me with this problem. Brian did a great job explaining everything that I needed to know that would happen moving forward and what I should expect and how to get in touch with him if I have questions.
Reviewed Sept. 28, 2017
The personnel were kind, thorough and patient. They walked my husband and I through all of the small type, answered all of our questions and we felt they wanted us to feel comfortable and confident with our decisions to do business. Wonderful experience with no complaints. Feeling blessed! Thank you NDR!
Reviewed Sept. 28, 2017
I have spoken with three different representatives of National Debt Relief and they were patient, courteous, and thorough. I have been considering contacting National Debt Relief for several months but was hesitant because I didn't want to withhold payment to my creditors. Once I finally called, the individual with whom I spoke was so nice and encouraging that I decided to go ahead and take the first step toward financial stability.
Reviewed Sept. 28, 2017
The peace of mind you get from them handling your finances is well worth letting them take over for you. I lost more than half my income and went through a very stressful time. Didn't want to file bankruptcy because I respected my creditors. I needed help and they provided that for me. It was easy and I am glad I was able to consolidate while they did all the embarrassing work. Thank you so much for your help.
Reviewed Sept. 28, 2017
National Debt Relief made me stop spending and I don’t party and go out as often. They tell me what they're going to be taking out of my checking account so I have to budget myself. It's an embarrassing situation and the rep was terrific. He was extremely kind and generous. It’s been a very positive and confidence-building experience. I would hate to use them again but I'm glad I found them.
Reviewed Sept. 28, 2017
I sought for debt relief due to a big lump sum of about a five or a six. When I first started with National Debt Relief, I spoke to them a little bit more often, but over the time, I have not. I would like to feel a little bit more connected with them. Maybe I opted for something at the beginning that when I go online, what I am able to see is very limited. They have a backup company that has contacted me once or twice.
NDR is showing me online that I have two that are pending closing. They supposedly have an agreement but I still received the bills for them. When I was first receiving the bills, I was sending them to NDR. After a while, it seemed like I didn't need to do that anymore because they have the information that they needed and they've been taking the funding out automatically. If what they are telling me is what it is then I would be pleased, however, I haven't seen that as of yet. I don't know where they come in to close out the two pending accounts because they've been pending for a while. I think it's due to building up the account that I have with them because what I pay them each month goes into an account. That's how they pay them on a monthly basis. I'm not sure. I don't know quite how they interact with my creditors.
Reviewed Sept. 28, 2017
I had tried consolidation before, but it didn’t work out for me, so I tried National Debt Relief. Their reps were very informative. I’ve been with them for less than a year and so far, I’m done with three of my major credit cards. They're paid off already and now, I have four left. It was a good experience.
Reviewed Sept. 28, 2017
My experience with National Debt Relief has been good. My husband and I were getting to the point where we couldn’t keep our head above water. National Debt Relief was Better Bureau accredited and it had so many great reviews when I looked it up. The signing process was a little bit lengthy which was close to two hours, but my interactions with them have been wonderful. They are really good about getting a hold of me. Sometimes they have to reach out to me multiple times because I work a lot of hours so they have to kind of reach out to me and continuously call me. I deeply appreciate it.
They’ve been able to close four of our delinquent credits and I am very satisfied. It’s unfortunate that my credit score has deeply dropped but they warned me about that and I was fully expecting it. It’s tough when it happens but other than that, I get a letter, I notify them about it and they take it from there. National Debt Relief takes some stress away because they’ve been helping me resolve some of the things that I was feeling hopeless about. They are lifesavers and they go above and beyond. We live in a community where it takes a two person income to survive and things come up all time. It’s like the wheel never stops turning and it’s nice to have somebody working to help you manage that wheel, especially when you have kids.
Reviewed Sept. 27, 2017
Somehow I have peace of mind for the debts... But last week they called me asked me to give extra money for 2 months which I already agreed for the fix terms. Somehow they didn't force me to pay but asked me and not sure why they do that... That make me a little bit unhappy.
Reviewed Sept. 27, 2017
Updated on 05/24/2019: At this point, they have me at about 50% of the way through the process. I've had a couple of different reps and they keep me well informed of what’s going on. I’m having no problems. National Debt Relief has done excellent work. They called me one time and we talked over an issue that we were having. They settled it right there. Working with them took a load off and I don't have large payments to make.
Original Review: I had a great experience. Everyone I spoke with was friendly and very helpful. They answered all of my questions. Explained all of the different options of this program to me very well. I would have no problems recommending National Debt Relief to anyone looking to eliminate their debt.
Reviewed Sept. 27, 2017
This process has been a pleasant one. During this challenging period, the staff at National Debt made me feel comfortable. They explained step by step the process of becoming debt free. Encouraging questions after each step. And reassuring me that National Debt Relief will handle the creditors. I feel so relieved.
Reviewed Sept. 27, 2017
I assumed the welcome call would be another time consuming conversation but the representative went above and beyond to answer all my concerns. She was a true professional with positive energy more customer success agent should have in this industry!
Reviewed Sept. 27, 2017
So far National Debt Relief has provided excellent customer service. I was skeptical at first. But they have answered all my questions and are doing what they said they would. I'm expecting that this whole process will continue to be painless and quick.
Reviewed Sept. 27, 2017
There are not enough words of praise and gratitude from both me and my daughter upon learning today that one of her two college loans had been resolved by National Debt Relief in 10 months (which is more than two years less time than had originally been contracted). We would most wholeheartedly recommend NDR to all of our family and friends - excellent and immediate customer service, pinpoint attention to detail, and a rapid and welcome conclusion to my daughter's financial issue. Thanks so much!!
Reviewed Sept. 27, 2017
Very informative, very professional. I appreciate the attention given to my account and needs. I look forward to getting this started and the end result of being debt free. Thank you once again for answering all of my questions. There was no grey area and I feel assured my accounts are in good hands.
Reviewed Sept. 27, 2017
They provide services in Spanish and they answer all your questions. The process is fast and clear and if you have any questions you can call them anytime. I checked different places and the total amount was bigger than National Debt Relief.
Reviewed Sept. 27, 2017
Everyone I've dealt with this in the process have been awesome! It's something I would definitely recommend to a friend without hesitation! It's going to get me out of debt way faster than the debt consolidation company that I was previously signed up with.
Reviewed Sept. 27, 2017
Great customer service. Love working and communication via email. Thrilled so far with the program and the help I am receiving. Was not a hassle when calling in to go over the information. I appreciate all that Carlo and Antoine ** have done for me.
Reviewed Sept. 27, 2017
Everything was well explained. Calls were not a distraction. Staff were easy to talk to. Not interrupted in any way. Felt very confident and secure during business. I was pleased with experience. Pleasant staff, very understanding. Was thankful for services.
Reviewed Sept. 27, 2017
I am very pleased with the service I have received from Mark and Evelyn. I greatly appreciated Mark's honest and straightforward approach, as well as his patience in answering all my questions (there were many). Both agents were courteous and professional. The enrollment process was efficient and transparent. I feel confident that I made the right decision and I hope to be equally satisfied throughout this process. I look forward to completing the program and improving my financial stability.
Reviewed Sept. 27, 2017
I have just setup the service but the representatives couldn't be more friendly or helpful. They really make sure you are comfortable with the process and the program before you complete the process. I would definitely recommend it so far.
Reviewed Sept. 27, 2017
Well I was hoping that this would happen a little quicker because I'm getting an awful lot of phone calls from my creditors which I was told that I wasn't going to be getting those calls but I am. Other than that everything's okay.
Reviewed Sept. 27, 2017
Consolidate credit card debt. Daniel ** was very very helpful and got the process completed extremely fast. I am excited to have only one monthly payment and be debt free in only 39 months. Thank you National Debt Relief for my freedom!
Reviewed Sept. 27, 2017
Debt Relief worked with me. Even though I didn't have enough funds yet they settled the debt by covering it for me in advance. I was extremely satisfied with their professionalism and world class customer service! I would highly recommend to anyone who wants out of debt fast.
Reviewed Sept. 27, 2017
The people were friendly and very helpful and understanding of my finances and were able to help me out. When you are on a fixed income it is really hard to make ends meet. I am glad that they could help me out with this. It took some stress off of me. For that I thank them very much. They did a awesome job as well.
Reviewed Sept. 27, 2017
I like the quick response and confirmation that you are working on my issue when I email you a request. From the start you all have been extremely comforting in this difficult process. I feel very confident that you are working hard for me to be debt free - so thank you!
Reviewed Sept. 27, 2017
My welcome call and enrollment was informative and thorough. I felt good about the process and I felt that I received more than enough guidance and tools to handle this financial transition. I spoke with Jeovany ** and he made sure that my husband and felt secure in trusting him and the company. We truly appreciated the steps we took that better educated us on how our debt would be resolved.
Reviewed Sept. 27, 2017
Due to circumstances beyond our control, we needed help to get out of Debt. National Debt Relief was compassionate and caring in wanting to help. The Supervisor we spoke to, Joseph **, took the time to fully explain the program. I have nothing but Outstanding Praise for their service.
Reviewed Sept. 27, 2017
I was very nervous but I am glad for getting things done with the agent. I am not native English speaker, so difficult to understand him, but very difficult matter explained well and courteously with patience. Thank you Randle **, maybe fake name...
Reviewed Sept. 27, 2017
I was extremely impressed with how thorough and empathetic Ben was in handling our situation. He made us feel at ease and was reassuring throughout the entire process. Considering the negative situation we are in, it was a very pleasant experience. Thank you Ben!
Reviewed Sept. 27, 2017
My experience was easy and stress free to complete and understand. I appreciate I can see online our progress with our debt. I like the fact there is no penalty for paying off our debt early. An easy experience. Yes I would recommend National Debt Relief to a friend. I read about National Debt relief online, and their top rating, that's why I chose them.
Reviewed Sept. 27, 2017
I was in such a relief that I was explained everything in my language. I understood what you are going to be able to help me with. Thank you. I was very glad that I was able to contact your staff very easily and I was given a very sensitive understanding with staff.
Reviewed Sept. 27, 2017
I have very please so far with your company. Everything was explained to me clearly. They went over my application step by step. They assure that I understand all. They give me the telephone number to call in case that I need additional help. They verify my name, my date of birth, my telephone number, my social security number, my bank account. I am looking to work with your company. Thank you.
Reviewed Sept. 27, 2017
I have just completed signing up and everyone so far has been extremely helpful! Keeping my fingers crossed! They have been thorough and have let a huge burden off my shoulders. This was an extremely hard situation to go through but they have been wonderful!
Updated 12/23/17: Contacted Debt Relief only 3 months ago and already have a number of settlements. Customer service is extremely friendly and helpful! They really seem to care about each individual situation. Really looking forward to the new year and the future! Thanks National Debt Relief!
Reviewed Sept. 27, 2017
National Debt Relief is amazing! It has and currently is helping me repair my debt. They've gotten me the best offers to minimize my debt. They also give me low payments to keep up with to build in the accounts to pay off my debts. Any time they come up with another amount to settle they call immediately to help you get things settled. It's a wonderful program and I would recommend it to anyone that needs help!
Reviewed Sept. 27, 2017
I've been walked through everything and have had zero attitude from anyone, even if they had to explain it to me 5 times before I understood. They have stood on my behalf the whole way. They are an amazing company.
Reviewed Sept. 27, 2017
Ms. ** should be highly commended. Her gracious attitude in understanding my need and her patience with me while I decipher everything being explained to me help me make the best decision to becoming financially creditworthy again--Thank you Ms. **.
Reviewed Sept. 27, 2017
James was very helpful. I am very excited to be in this program! They made it very easy to understand the entire process and I feel confident that this was the right company for my debt relief. The staff was friendly and took their time to ensure I fully understood the entire process.
Reviewed Sept. 27, 2017
You guys help me out so much. I greatly appreciate everything you've done for me and that you are doing for me. I'm almost there. The hard part is over and you guys have helped me every step of the way. You answered every question I've ever asked and I thank you guys so much.
Reviewed Sept. 27, 2017
National Debt Relief has been a Blessing to us during this difficult time in our lives. Since the time I was diagnosed with lung cancer (from the "burn pits" in Afghanistan) our lives have completely changed including our financial situation since I had no choice but retire. National Debt has helped us deal with the mounting bills we had. We have nothing but praise for them.
Reviewed Sept. 27, 2017
Individual I spoke with was very clear in talking with me and clear in giving me the options and telling me what I was approved for and why I was not able to do the others and why this program was beneficial and what to expect.
Reviewed Sept. 27, 2017
Very good. Good communication. Always calling and emailing to get a hold of me. They waited on the phone while you check your email or gather any information. I would recommend this program to anyone that is willing to get out of debt!!!!
Reviewed Sept. 27, 2017
Greg was able to gather my information and get an approval in less than an hour. The welcome team verified and provided all documentation for the program and was very helpful answering questions on which credit bureaus they received reports from. I am very pleased with the service I have received.
Reviewed Sept. 27, 2017
Staff that I spoke with were professional and helpful. I hope to be debt free and back on track to restoring my credit with their help. I was able to speak to someone every time I called and they were helpful if I needed to reset my password on my account and I was never on hold more than a minute or two.
Reviewed Sept. 27, 2017
This experience has been remarkable and has relieved a lot of stress. The process was pretty simple and John was spectacular at explaining everything to us and helping us to get started in the program. We are looking forward to being debt free in a few years versus having to stress over how to make the minimum payments on our debt for the rest of our lives. We feel like we have been given a fresh start. Thank you!!
Reviewed Sept. 27, 2017
Debt Relief has given me room to breathe and taken the stress away. Now I can look forward to being debt free in 3 to 4 years and finally save some money. Thanks Debt Relief, I'm looking forward into the future.
Reviewed Sept. 27, 2017
They were quick to respond and get approval for my process. It's a hard thing to decide to do but they made the process smooth and stress-free. We'll see if things remain as smooth. Given the type of service I was given on the call I hope it continues.
Reviewed Sept. 27, 2017
Not 50 hoops to jump through. Very straightforward. Not a fun decision to have to make but they make the process easy and pain-free. Would definitely recommend to anyone considering having to make such a decision. Obviously life throws us curveballs and we have to pick and choose how we deal with them.
Reviewed Sept. 27, 2017
Excellent call follow up prior to settling debts. They take the time to call and confirm you are happy with settle before acceptance. They advise if you want to complete program sooner how it can be done and guidance thru, website is user friendly.
Reviewed Sept. 27, 2017
Your staff was friendly, knowledgeable and professional. I will recommend them to others if the situation presents itself. I have printed, verified and replied all questions and forms and have begun the process. Thank you for assisting me in this matter!
Reviewed Sept. 27, 2017
I highly recommend National Debt Relief. They have helped me cut some of my debt in half already. And... I haven't even been with them in a long time. Thank you National Debt for bringing me some peace of mind.
Reviewed Sept. 27, 2017
Still working with National Debt Relief. They have been great and very very helpful! I would recommend them to anyone. They answer every question when I call and explain the answer with easy understanding answers. Glad I decided to go with National Debt Relief.
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