National Debt Relief Reviews
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About National Debt Relief
National Debt Relief is one of the largest debt settlement companies in the U.S. Founded in 2009, National Debt Relief negotiates with creditors to reduce how much you owe on unsecured debts such as credit cards, personal loans, medical bills, private student loans and collections. It offers personalized plans to help you resolve debt, along with support from dedicated debt specialists.
- Free consultation with debt coach
- Free debt relief quote
- Numerous accreditations
- Professional and responsive customer support
- Easy enrollment process
- Fees can reduce overall savings
- Not available in all states
National Debt Relief Reviews
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Reviewed Oct. 9, 2017
Efficient and automated approach to offer and acceptance. Terms better than expected. Slightly concerned about payment timing, given other future settlements to negotiate. Look forward to completing this process over the next few months. I think a monthly coordination call or other routine update would be useful, as well.
Reviewed Oct. 9, 2017
Very pleasant experience without feeling shame or guilt. Prompt and professional service. Great guidance and advisory of several avenues and options available. Taking the time out to explain important details of what to expect and how to help yourself getting ready for the starting line. Simple access to the account via internet access which helps quick information to return when needed. Thank you for your help and support!
Reviewed Oct. 9, 2017
Tamara ** was very helpful to me by explaining the process of managing my debt. She went out of her way, in that she stayed at her job late to help me complete the process. Gilberto called to welcome me to the program and was very concise as well as courteous!
Reviewed Oct. 9, 2017
Lana ** was very helpful and comforting when I signed up. I was feeling a lot of shame and stress, but she was patient and very helpful. Paul was clear and quick to answer my questions. I look forward to getting out of debt with National Debt Relief.
Reviewed Oct. 9, 2017
The staff was very friendly and understanding. Not once did they ever judge, they cared for you. They didn’t care how much debt you're in or if they’re getting paid. They care mostly for you and to help you be debt free. They really understand the people.
Reviewed Oct. 9, 2017
Overall my experience getting initiated into the program was very easy. The agents that I worked with were very helpful and reassuring. I would recommend anyone who is struggling with credit card payments to speak with an agent to see if they can help you out.
Reviewed Oct. 9, 2017
So far my experience with National Debt Relief is being outstanding. They were very professional and very understanding of my financial situation. They guide me step by step and explained how the process of achieving financial freedom. I will definitely recommend them as a top debt relief consultants.
Reviewed Oct. 9, 2017
Very relieving to have help and nice people to work with gives me peace of mind... security and hope for future to have less stress and worries. The people are very nice and helpful. I would recommend to anyone. Thank you for all the help and support.
Reviewed Oct. 9, 2017
My experience with all of the customer assistance has been amazing! Kate was patient with me and explained everything out it me and was so understanding of my frustrated and emotion reactions to the whole situation. I'm so glad I chose this company to help me straighten my financial situation out.
Reviewed Oct. 9, 2017
National Debt Relief just saved me $16,270 on my credit card settlement! More to follow! I could not be happier! Should have contacted them sooner. If you are drowning in debt please give them a call. It will change your life, get you debt free, allow you to sleep at night, and stops creditor calls.
Reviewed Oct. 9, 2017
Both representatives made me feel confident about freeing myself from debt through this company. They were transparent and straightforward but at the same time encouraging. I felt a sense of sincerity when speaking with them. They basically went paragraph by paragraph with me with the agreement and answered all of my questions thoroughly. I would recommend to others I know who are trying to become debt free.
Reviewed Oct. 9, 2017
Top Notch! National Debt Relief is easy to work with... friendly & knowledgeable Specialists and Customer Service. They answered all my questions & concerns. NDR had some of my debts resolved faster than I had expected... eased my mind! I would definitely recommend them and I already have.
Reviewed Oct. 9, 2017
I am very pleased with my overall experience with National Debt Relief. Especially with my representative from the quality control department. He was able to change my bi-weekly payments to one monthly payment for 90-days. I reported a financial hardship and every time I call I receive great customer service.
Reviewed Oct. 9, 2017
Right from the first phone call, all the way through to my confirmation call, the NDR team was so professional, courteous, and patient in taking me through this whole process. Furthermore, I feel confident that I made the right choice in getting a company that will be with me every step of the way.
Reviewed Oct. 9, 2017
A relief help sounded like something that I needed to do and I'm happy I made the move. I signed up with National Debt Relief in March of this year. Everybody has been very pleasant to work with, and I am now becoming debt-free. They're starting to pay off some of my bills.
Reviewed Oct. 9, 2017
The staff at National Debt Relief were good and they informed me of their process and how they do business. I had too much debt and they have settled at least two of my debts.
Reviewed Oct. 9, 2017
We started relying on our credit after my ankle injury and surgery. I could almost foresee that we were hitting this downward spiral that we couldn't get out of, just overwhelmed with bills and interest rates and not being able to pay off anything because of the high interest rate and the low minimum payment requirement. I had a bunch of debt relief companies on my list and National was the first one I called. After talking to whoever I spoke with initially, I felt pretty comfortable about my choice.
I've been with National for a couple of years now and they have definitely helped me to consolidate at one point. Our credit card payments were over $700 a month and now the payment portion has been reduced by 50%. That has given me a little more breathing room with my kids and with life in general. I have learned not to live on credit anymore and if I don't have the cash for something, then I don't get it.
Also, we just endured a hurricane and everything has been turned upside down but the National Debt Relief team allowed me to extend my payments a little bit until we get our bearings so I have so much to be thankful for. Once I get everything situated again, then we'll start the ball rolling in and start dealing with all these bills again. So far, it's been good with National and I've been recommending them to pretty much anyone who's in my position.
Reviewed Oct. 9, 2017
I was trying to pay off credit card debts. I sent an inquiry online and National Debt Relief contacted me the same day. I just filled out the paperwork needed and the next day, they got me started. My experience with them has been good, and they've already settled a couple of the debts within the first few months.
Reviewed Oct. 9, 2017
I've gone through a divorce and the judge said I'm responsible for all the debt because my income is higher than that of my ex-wife. So with child support and all the massive debt that was built up I needed some help. I reached out to National Debt Relief after finding them online and I had a great experience. They’re very responsive and knowledgeable. They’re there to listen. Clients like me always speak to somebody when we call. We’re not put on hold for a very long time and they normally get back to us within 48 hours if we email them. They’re very easy to deal with and they make the situation a lot less stressful compared to other places that I called. Others didn’t sound professional and as if they didn’t really want my business.
National Debt Relief is negotiating for me on a regular basis and they call me when they have another agreement with a creditor. And they’re really good about that. I’ve had less worry since I worked with them. I just have one payment and I know that I can look at my information online and see what they’re doing. If I don't understand something I call and they always explain it to me. National Debt Relief is a very reputable company and they’re very flexible too. If there’s a month that I can’t pay or need to pay later, as long as I give them a five day notice, they change the pay schedule for me.
Reviewed Oct. 9, 2017
A friend wanted to join National Debt Relief but she couldn’t, so she told me about them. They called me and I’m working hard to get paid off. So far, it’s helping me. However, I had a big problem because I'm the POA for my mom's account and I have my account as well. My mom is 82. They joined her late and there were so many obstacles but some of their workers were very nice. There were several people who really went outside their work to help people. They called me back and they helped and they resolved it so I don’t have any issue now. They have good people to work with.
Reviewed Oct. 9, 2017
When I searched on the internet, National Debt Relief came up as the best debt relief company and I saw the reviews that they had. Medical bills got me involved with NDR and I've been with them for six months. The rep was nice with me. Everything has been okay in working with NDR and I have no issues with them right now. My experience with NDR was great and I highly recommend them.
Reviewed Oct. 9, 2017
I had a lot of credit card debts so I decided to look into relief help. My sister was using National Debt Relief so I went with them too. I gave a lot of information to the person who handled my case, we chatted for quite a while and he was really helpful. The program that I took was 36 months and I started this process with them in December of 2016. They have relieved a lot of financial stress. However, after the initial setup, communication is somewhat lacking. I'm not upset by it, but I feel like they have a very automated system versus any sort of personal interaction. Everything is automated, which is nice because I don’t have to think about it, but I had a question once that took a while to get through to anybody to get a response. Nonetheless, my experience has been simple and straightforward.
Reviewed Oct. 8, 2017
Alban was the specialist who guided us through this process. He was clearly thorough and very professional. He made out decision a lot easier. We had to call them multiple times with additional questions and every time we felt treated with respect and kindness.
Reviewed Oct. 8, 2017
It took a few month to see anything getting done, but after that I'm seeing some action, and am sleeping a lot better now that I can see the light at the end of the tunnel. I would recommend NDR to anyone that wants to get debt free.
Reviewed Oct. 8, 2017
I had a really good experience with debt relief. Everything was explained in great detail. Very professional when I spoke to them. I would recommend this company to others. They worked hard getting my payments down and making it reasonable for me to pay. They warn me of things that could happen and what I could do to resolve it.
Reviewed Oct. 8, 2017
Everyone has been very informal about letting me know all the details. They had great customer service. Very nice people. I am lucky to have the chance to resolve my debt and with the help with this program that will happen.
Reviewed Oct. 8, 2017
After contacting National Debt Relief back in June they started working right away on our behalf. I left my job after 11 years of being overworked and underpaid. So now I'm starting over as a contract employee, making even less money, but I actually like the job I'm doing. I was excited to receive my first settlement agreement last week and a couple days later the second settlement was accepted. So we are very excited, and grateful to National Debt Relief Team for all that they’re doing on our behalf, and I will recommend this Agency to anyone needing help in an overwhelming debt situation.
Reviewed Oct. 8, 2017
Why only one creditors is resolved yet in my account, look like it takes too long process... Only I feel very satisfaction when all my creditors have been resolved... Anyway thank you very much for your time and help to us.
Reviewed Oct. 8, 2017
NDR is helping take care of my bills and I'm only paying one company, not all the different companies. NDR’s representatives are very helpful. They can explain the answers to all the questions that I have. This company is good. They are still dealing with some of my credit cards and so far, it's so good. They are following up on me. It’s very easy and there’s no stress at all. It's very convenient if you have problems about a credit card. I recommend them and I have already recommended them to my friends.
Reviewed Oct. 8, 2017
I got behind with my credit cards and I wanted to settle them. I had 10 credit cards, some with a small amount and some with a big amount. I started off with a rep named Randel and he was a really great guy. And the customer service that I've dealt with after him were super nice, answered all of my questions and were informative. It turned out to be a great experience.
I feel better that my credit cards are all settled. However, right now, they're showing negative on my credit report, so I called National Debt Relief and they said they were going to send out letters to request it be changed to paid in full. I'm hoping that they all turn them to paid in full due to the creditors making the offer and I agreed to their offers and it should have been a new balance. While it may not be all that I expected in the beginning, they let me know every detail and they helped me through the process. And because I paid on time, they offered me a loan to pay off the rest which is going to be positive on my credit report. Whoever is looking into National Debt Relief, it would pay off to talk and discuss the situation with them, and hopefully get results as quickly as I did.
Reviewed Oct. 8, 2017
I have too much debt but working with National Debt Relief has been a good experience. It'll be a year already in November since I've worked with them and so far, I'm satisfied. Their team's good and they've helped me out.
Reviewed Oct. 8, 2017
I searched for places that would help me consolidate my bills and I've been with National Debt Relief for a few months. They called me a couple of times to update me on calls that they’ve made to my creditors and deals that they’ve made to allow me to pay off the debt for different companies. I appreciate that. It's a slow process with National but I know that I’m headed in the right direction. Unfortunately, there are still a few creditors calling me about them not hearing or receiving any information as far as them being included in the plan that I have with National Debt Relief. I have let the creditors know that they will be hearing from National at some point. But it’s out of my hands right now and I can’t afford to just pay the debt that are included in the plan. For the most part though, my experience has been good but I initially thought and hoped that things would go a little smoother.
Reviewed Oct. 8, 2017
The team at National Debt Relief has been great to work with. I'm so far in debt and the guy who got me all set up answered all questions and responded right away. Once we got it approved, everything had gone smoothly. Now, my life has been hassle-free and I haven't had to deal with creditors.
Reviewed Oct. 8, 2017
National Debt Relief has helped me pay off a couple of cards and made my life a little easier. I've called in for questions about the account and they've been really helpful. They provide me with anything that concerns me and all the information that I could possibly know. I'm now towards the middle of the process but I haven't been able to make the last couple of payments because I'm trying to look for a job.
Reviewed Oct. 8, 2017
I read about National Debt Relief and I called them and it seemed legitimate. They've been very friendly and helpful. And they've got rid of a lot of my debt.
Reviewed Oct. 8, 2017
I've been with NDR for seven to eight months and my progress has been as expected. Other than when setting up the account, all I've gotten from them are emails and a couple of phone calls when they came up with the settlement offer. They've alleviated some of my financial stress because I know that I can expect one sum to come out of my account per month. The process has been smooth and simple. They're very efficient and I would recommend them.
Reviewed Oct. 7, 2017
Great service. I was treated like I was important. The customer service representative was polite and respectful. I have recommended this company to my family and friends. I'm excited to be on my journey to debt relief. I feel safe and sound.
Reviewed Oct. 7, 2017
Great experience. Have helped me out so much. Better option than bankruptcy. Saved us from losing our home. Have definitely told family, friends and even strangers about the program. Thank you for your time and support. Great staff. Best decision I ever made.
Reviewed Oct. 7, 2017
Covered everything well. All my info was well done, covered all my information and took their time with me making sure that I had given all my info to him. It was a good review making sure that they covered all that he needed to get my process done.
Reviewed Oct. 7, 2017
Anika was fantastic! She answered all of my questions and made me feel comfortable with my decision. When the process was going to take longer than estimated she called me to let me know about it. I have never had such great service with any other company before. I look forward to NDR helping me with my future.
Reviewed Oct. 7, 2017
By my having unexpected financial problems, I called National Debt Relief for help. My Debt Specialist was Vanessa **. She told me the pros and cons about my situation, and she did an excellent job in helping to solve my problems. She was very professional and I give her an A Plus. My welcome call was from Gilberto ** who was very courteous and helpful. Thanks to all of you.
Reviewed Oct. 7, 2017
The only thing that I worry about is the very slow process to engage my debt collectors about my debt, etc. I hate to keep getting those calls and people absolutely oblivious and non-negotiable about my debt and about National Debt Relief.
Reviewed Oct. 7, 2017
Finally decided to work on getting out of debt and contacted National Debt Relief. The customer service representative that assisted me gave exceptional service from the 1st phone call I made until I had completed the process. Looking forward to the end product.
Reviewed Oct. 7, 2017
They were great. Very helpful and walked us through the process to get started and explained everything. It's a good feeling to see light at the end of the tunnel. Thank you once again for helping us get our life back on track!!!
Reviewed Oct. 7, 2017
NDR's reps were very polite, informative, patient and strived to create a feeling of security. Only advice: Review documents a little slower. Overall good customer service. Thanks. NDR is cool. NDR is nice.
Reviewed Oct. 7, 2017
Great customer service. I was a little skeptical at first. Everyone I talked to was such a big help and answered all my questions. They made me feel comfortable. I would definitely recommend the service a friend or family member. Thank you for everything.
Reviewed Oct. 7, 2017
I called multiple debt settlement companies and National Debt Relief offered me the most comprehensive plan at an affordable rate! My experience thus far with their employees have been informative, reassuring and extremely charismatic. I would highly recommend them to a friend in need. Hopefully this experience continues going forward.
Reviewed Oct. 7, 2017
I just want to say how grateful I am to have discovered National Debt Relief. They were very friendly and easy to talk to. I would recommend to anyone needing help with debt issues. As soon as I realize I was headed for trouble I contacted them. I was accepted into their program within an hour. Everything was handle over the phone. Thanks again.
Reviewed Oct. 7, 2017
I spoke with Justin ** and he was wonderful. Very understanding and professional. He answered every question that I ask and he knew that I was extremely anxious as I have paid everything right on time and he had no money to live on. But the bills are always paid and it was a massive struggle for me and he was just wonderful. I called him twice, And he explained everything thoroughly. Your company is actually saving me and I thank you so much.
Reviewed Oct. 7, 2017
This organization was very proactive in their efforts to help me become debt free. Their customer support efforts were phenomenal and if I had to I would recommend to a friend. Overall I'm very pleased with the experience I've had so far with this organization.
Reviewed Oct. 7, 2017
I saw National Debt Relief online when I was researching different places to take care of my debt. Their reps are very professional and they do their job very well. My experience with them has been very effective and my credit rating has gone up 85 points on TransUnion and about 60 points on Equifax in the past six months.
Reviewed Oct. 7, 2017
I feel that I am in the right track being part of the National Debt Relief program. But only time can tell when no more debt Collecter calls me. I feel that I have made the right choice and I think that the specialist who helped me is very professional at what he does.
Reviewed Oct. 7, 2017
We ended up not working so we weren’t able to afford things. I signed up with National Debt Relief and they've been great. I’m on a four year plan and I’m still on the first year. They’ve been working with me and the experience has been very easy and really pleasant. They came to a payment plan and I’m paying off a couple of things right now. They've negotiated down one of my debts to 40% of what it was and I was really happy. Also, one of my creditors went after me, summoned me to court, and I paid for the attorney thing and NDR is taking care of that. They keep calm and I haven't had to stress about anything. Now it looks like the creditor wants to settle, so that's good.
Reviewed Oct. 7, 2017
I looked into relief help for I was financially embarrassed. So far, I’m loving my experience with National Debt Relief and everything works fantastically as far as their professionalism and their incentives. They’re on top of things.
Reviewed Oct. 7, 2017
I had a good amount of debt with my credit card and I was trying to look for options on what I could do to lower the cost as well as speed up the process of paying them back. The reviews I read online led me to NDR then their reps were helpful and explained everything well. I always got an email with the information needed and they were nice when I had to re-ask a question.
With them, I was able to make a payment that I could afford to get into debt relief. They were also able to find a way to settle my debts within less than two years. They helped me get a loan from Liberty Lending which helped me pay off all my debts and the whole process took about a year. Now I'm just paying back my loan with Liberty Lending and I'm no longer under NDR's program. But I had a very good experience with them and I was very relieved and grateful that they were able to help me. I have also mentioned NDR to a couple of my friends. But they need to advertise more because there is another company that’s similar to them but is a fraud.
Reviewed Oct. 7, 2017
We have to move and buy a house and once we got up here we got debt over our head. So, we have to try to consolidate it. I looked into a few companies but National Debt Relief has good reviews so I went with them. Everyone's been great. I've been with them for a few months now and they've been fixing our credit, so that's a good thing and I'm satisfied so far. It's a great company and I would totally recommend them to a friend. We had an overall good experience with them to date.
Reviewed Oct. 7, 2017
I was in a tight place and I looked into what National Debt Relief offered. I was interested so I gave them a call. Their customer service is good. Life has been difficult but NDR got me through the most difficult part. They’ve been very helpful with me as far as the payments and they're quick in helping me anytime I wasn’t able to afford it or I wanted to add more to my monthly payments. I definitely recommend them. They told me in the beginning about the program hurting my credit score but if there was a way around it not affecting my credit score as much that would be great.
Reviewed Oct. 7, 2017
I needed a debt relief really badly and the National Debt Relief staff were all good. They made it easy and they helped with everything that they could. But I stopped using them because they were paying all those charges elsewhere before they paid the stuff that meant something. There was no point in me wasting $500 a month. It was a good experience though, just not the right timing for me. We'll probably use them in the future again.
Reviewed Oct. 7, 2017
Working with National Debt Relief has taken a lot of stress off of me. I was having a little bit of trouble, and I decided to seek their help a few months ago. The NDR team has been very good.
Reviewed Oct. 6, 2017
My overall experience was more than expected. Everyone was helpful and very professional. It made a negative situation transform into a positive one by the way everything was informed and explained very well. I would definitely recommend to a friend if I ever hear anyone in a similar situation as I am in.
Reviewed Oct. 6, 2017
I have been struggling with debt for the past two years after a move and job change. The representatives I worked with were more than helpful and extremely prompt with their responses. I would definitely recommend this company if you are struggling with high debt.
Reviewed Oct. 6, 2017
They were very helpful and I thought I would have to file Bankruptcy but they are going to try to get my debtors to work with me. They were very informative and explained everything to me as we went through the paperwork.
Reviewed Oct. 6, 2017
Tamara and Ronald were excellent and covered all aspects and were able to answer any questions I had. I look forward to working with National Debt Relief and hope that the outcome is as quick as the application process and completing the phone calls and paperwork. Again, excellent communication with Tamara and Ronald.
Reviewed Oct. 6, 2017
I just now got set up but so far so good and dealt with Sam **. Very nice guy, made process super easy. Thanks for all the help. Can't wait to get started in the program and this two year debt relief to get paid off and on with better bigger things... Thanks again for all the help and patience with this redneck country girl lol.
Reviewed Oct. 6, 2017
Everyone that I spoke to during the application process was wonderful. They were very professional, efficient, knowledgeable and just seemed genuinely caring. All my questions and concerns were answered and I feel very confident that National Debt Relief was the best choice to help me become debt free.
Reviewed Oct. 6, 2017
Matthew ** was our first contact with your company and he could not have been more professional and informative in explaining the program. He promptly returned calls and provided answers to all of our questions. Matthew was instrumental in our first step to become debt free. He was the voice of encouragement after a difficult year. Thank him for us both!
Reviewed Oct. 6, 2017
Agents that help me with my application with National Debt Relief were very helpful & made me feel better about my financial situation. Your company has relief me a ton of stress. It's no wonder that you people the best in what you do. Thank you very much.
Reviewed Oct. 6, 2017
Safia ** was great. She didn’t waste any time and was on point. Very professional as was the representative that went through the legal process. Also both were very patient dealing with people who aren’t technical savvy. I definitely would recommend your company.
Reviewed Oct. 6, 2017
My experience has been so so great, very professional and very quick. Like the attention and the prompt reply. Alex and the customer service rep that took care of all my questions were very helpful and clear to every question I had.
Reviewed Oct. 6, 2017
The team member was so knowledgeable of all the information presented. All my questions were answered with great trust and understanding of the program. I would recommend this program to other because the staff and program seem to put my life back on track.
Reviewed Oct. 6, 2017
I highly satisfied National Debt Relief. National Debt Relief has done everything that they said they would do. National Debt Relief has kept me updated and informed with what they are doing with my creditors. My wife and I are going to recommend them to our friends.
Reviewed Oct. 6, 2017
Not able to recommend at this time because my friends are not in debt right now, but I will when I can. I had a great experience with Earl ** & with Eric **. They both were extremely helpful and patient.
Reviewed Oct. 6, 2017
I was very happy they seemed to know what they were talking about. Extremely helpful and full of know how. They also made me feel judgment free. I am excited to start working with this company thanks to the people that helped me set it up. But I also hope I never have to use it again after I'm done with this program.
Reviewed Oct. 6, 2017
The staff is very friendly and wants to help. They do not judge and are understanding of situations. They are pro-active. They are competent in answering questions. I will gladly recommend this service to others. I look forward to working with this team to establish financial stability.
Reviewed Oct. 6, 2017
I am truly grateful for the help National Debt Relief has provided me with in terms of being my liaison between me and my creditors. I can see the light at the end of the tunnel sort of speak and being debt free is within reach. How exciting and relieving to know I won't have to deal with any more embarrassing call from collection agencies.
Reviewed Oct. 6, 2017
They did not treat me like I am a stupid. Thank you. I feel that I have a hope to clear my mistake. I know what I did. I just need help. I do not need preaching/instructor or treat me like a child. All agents from National Debt Relief I associated with they do what I dream of. I can talk with my confidant. I recommend who need help like me.
Reviewed Oct. 6, 2017
Fast and easy. Everything was explained and they exceeds expectations. All my questions were answered and any concerns I had, I was reassured with a positive answer. The only thing I didn't like is that I was not told about the account bank fee upfront. It was said the second time around.
Reviewed Oct. 6, 2017
Just enrolled. Easy, hopefully gets us out debt as described. Feel relieved. 45 months to go to being debt free. We were in debt too deep to get out ourselves. National Debt Relief program gives us hope after years of digging a debt hole. God bless.
Reviewed Oct. 6, 2017
I signed up for NDR at the end of July, and within 4 months -- my 1st debt was resolved!! I am very pleased with the results. NDR was able to settle a 3 year old debt with one of my creditor's and saved me over $850!! I am looking forward to seeing what NDR will do for my other creditors! Overall, this is proving to be the best decision I have made in a long time!
Reviewed Oct. 6, 2017
It was easy to speak with Andrew **, he was thorough and knowledgeable and then with Jonathan **. Both were Professionals and made the process smooth... all questions were answered to make me confident with your service. Thank You.
Reviewed Oct. 6, 2017
So far the service is very helpful and I am more confident about being debt free. The customer service reps were very helpful as well. This year alone has been a very trying year for me financially as well as mentally and I decided to take the first step in order to have financial stability in the future.
Reviewed Oct. 6, 2017
I was very apprehensive with moving forward with a debt relief program, however, my experience with Jose and Monica at the welcome call center has made me feel RELIEF that I will eventually be out of day. A light at the end of the tunnel, so to speak. Thank you for everything.
Reviewed Oct. 6, 2017
The gentleman that helped me Luis **, was very helpful but I'm not very computer smart and there was a lot of info that came out to me confused. I also had a hard time contacting a lot of my acct as I normally don't go online and I had to set up acct. I had cut up my card and didn't have acct no.
Updated on 08/09/2018: I've been with National Debt Relief's program a little bit less than a year. They gave me a timeline of three years and it has all been managed quite well. It takes the pressure off that somebody is really making sure that you’re getting stuff paid. They’ve taken care of negotiating everything. I make my payments every month and it comes out of that. The follow through and the contact with me is what most impressed me. They keep me posted all along the way. They told me what the companies in negotiation with them were willing to do and asked me if I'm willing to go along with it. They worked it out for me. I would highly recommend National Debt Relief. I'm pretty happy with it right now.
Reviewed Oct. 6, 2017
When I received my welcome call I expected someone to be a little more pleasant than she was. She was not in any way rude or mean, but she was not as happy as I would have expected a welcome call associate to be. Everything was explained well and she made sure that if I had any questions to ask (But I did not).
Reviewed Oct. 6, 2017
The agent was very help In guiding me through the process of submitting a letter to your company. All agents have been very helpful, when I have called with questions or concerns. Keep up the good work. Thanks!
Reviewed Oct. 6, 2017
Received great customer service from National Debt Relief today. They really went out of their way to work with me and to meet my needs. Every time I have talked with them, they have come through for me. Marina was great and provided me with excellent customer service. Couldn't be happier. Thank you!!!
Reviewed Oct. 6, 2017
I was referred by a satisfied relative. Both my Rep (Eugene) and Welcome Rep (?) were efficient, kind and thorough. Really gave a sense of relief about NDR process and clearing debt. Answered questions to my satisfaction. Overall, good experience.
Reviewed Oct. 6, 2017
Both reps I spoke to were very professional, informative, and explained everything to a point where I had very minimal questions. I had a great experience and highly recommend your company to anyone. Thank you very much!! Have a great day!!
Reviewed Oct. 6, 2017
Just signed up for their program last evening. I'm impressed with their thoroughness, attention to detail and manner in which they explained everything. While it's too soon to say how effective they are, I feel confident that they will be a good solution for me.
Reviewed Oct. 6, 2017
Both Gene and Harry explained to me lengthily the what and whys of NDR and as a layman, I got a good grasp of the explanation. I feel more confident that NDR can really help me now that I understand how the system works. I also like the fact that NDR will help should my creditors resort to legal action. I am looking forward to that day when I will be debt-free. Thank you in advance NDR.
Reviewed Oct. 6, 2017
Very thorough and efficient. A pleasure to do business with. I could have made a better choice. My wife and I are once again sleeping at night. If you have overextended your credit then give these people a call. They will help with blinding speed.
Reviewed Oct. 6, 2017
I have a very good experience with the person who helped me enroll in the program. Valentine was so professional and accommodating. Everything was well explained and guided me through the enrollment process. Hopefully the program works and lead me to worry free financial life.
Reviewed Oct. 6, 2017
Their service was prompt and their details about the business was clear. I will recommend to a friend. My wife and I was looking for the best way to clean up our credit without filing bankrupt. I saw National Debt Relief being advertised on television, we talk it over and gave them a call.
Reviewed Oct. 6, 2017
Thanks to Joel who helped me through a difficult experience, he was thorough and very friendly. I've been trapped by credit card debt for many years and I can't get out. With your help I can finally see the end. Thank you!
Reviewed Oct. 6, 2017
Going into this process was scary for me, you always hear about horror stories of people paying fraudulent companies. So when I called and spoke with Matt ** he quickly put my nerves at ease. I also read a ton of great reviews before calling. Matt was beyond helpful, he let me ask as many questions as I needed to and also explained his answers in detail.
He didn't treat me like another number, he took interest in my crazy life stories and even made it a point to relate to me and my issues with my credit. The kid deserves a raise!! I work in customer service also and it's not an easy job, so kudos to Matt! I look forward to this journey now of becoming debt free instead of being scared of the process!!
Reviewed Oct. 6, 2017
Excellent customer service and explains everything in great detail. Helped break down each creditor and what each involved. Each person has been very supportive. Explained questions if I had any. Not difficult to sign up and very understanding. Would definitely recommend.
Reviewed Oct. 6, 2017
Isaiah ** was very helpful and he assured me that I will get the best help possible from NDR. Also when I called for my welcome call the guy who picked was very thorough and explained everything clearly. Thank you for your help.
Reviewed Oct. 6, 2017
Mr ** was very helpful and pleasant... though it was kind of long wish it was shorter... but painless. The representatives made it easy expectationing things to me over the signing the forms and sending them so I can get on the path of becoming stress free of bill collectors.
Reviewed Oct. 6, 2017
Very knowledgeable, explained so that I understood, friendly, took their time, very forthcoming with information, and answered all my questions. Very happy and excited to start this journey to be free of some debt. I really wish National Debt Relief could assist with school loans as well.
Reviewed Oct. 6, 2017
The lady I worked with was so helpful. She ans. all questions and she could not be more helpful. I hope all your employees are as wonderful. In fact everyone I have been in contact with have all been more than helpful.
Reviewed Oct. 6, 2017
Fast and Easy. Sam and Victoria were both very helpful and courteous. They described everything in detail and made it very easy to understand. Looking forward to getting rid of our debt. We will recommend to our friends and family. Thank you so much!
Reviewed Oct. 6, 2017
I had too much in all my cards and I was making minimum payments. I also missed one payment, so I thought I’d try and do something. Everybody that I spoke to from National Debt Relief was very nice, understanding and informative. I exchanged several phone calls with their reps, and if I had a question and somebody couldn’t answer, they’d tell me to hold on so they can make sure. They didn't want to give me the wrong information, which was good.
NDR was very quick. I started in February. I only had them for three months and they already had two settlement offers for me. However, I got out of the program because I couldn’t afford it. I told them my situation and they were sorry that I couldn’t stay in the program. They also said that if a different fund became available, they would welcome me back with open arms. I would definitely recommend National Debt Relief. They’re wonderful. If I could go back to any company, it would be them.
Reviewed Oct. 6, 2017
After a divorce, I had a lot of credit card debt. So I signed up with National Debt Relief and so far, so good. I only have four creditors and two of them have been resolved. Two more and I’m done. Working with them has been a huge relief and very helpful with my situation. But they could have a little bit more communication with their clients because some time will go by and I don’t hear anything from them. So it would be good to hear how they’re working with certain creditors or where certain things stand up before it’s completely at that point where they’re ready to settle.
Reviewed Oct. 6, 2017
The details of NDR's program were more appealing than going out with other providers, and I felt comfortable with it. They answered all my questions and gave me the comfort level to go ahead and proceed. I haven't communicated with them in a while but so far, it's been good.
Reviewed Oct. 6, 2017
I was having a problem with several small bills that added to a large lump sum. For the most part, especially in the beginning, the National Debt Relief team were extremely cooperative, prompt, responsive. I thought they were great and I was very pleased with the way they were handling things. And then all of a sudden, it was like the ball got trapped and nothing has happened since April. I've made a deposit of $20,000 into the account because I wanted this all resolved quickly. I didn't want to be making monthly payments and waiting for them to get enough money to pay off accounts. I made the $20,000 deposit with the agreement that they were going to wrap these things up. And they did. The first five went really quickly. Then the last two have been going on for months and months and months and nothing has happened. So now, I'm not happy.
I spoke to Raymond last week. I put the claim in the online thing that I filled out. He was very helpful and gave me information, promised it was going to be followed-up and also readjusted my monthly payment because now, they are almost through with $20,000. So now, they need monthly payments. The whole thing is not setting right with me. But in any case, I'm not willing to say, "Oh, yeah. It's all taken care of," because it isn't.
Reviewed Oct. 6, 2017
We want to get out of debt and everyone at National Debt Relief has been great. I’m in the first year out of four of the program and we're happy now that we’re on our way to being debt free.
Reviewed Oct. 6, 2017
I definitely recommend National Debt Relief. They have affected my life in a positive way and I'm out of debt. I wanted to take care of the money that I owed to different accounts and a friend told me about them. They have an excellent team and all were very well. They walked me through the entire thing and answered whenever I need them.
Reviewed Oct. 6, 2017
I called whenever I have an issue or question and the National Debt Relief team answers right away. I had mail delivered telling me to start the program. I called and told them I already started. I also had an issue where my bank numbers were wrong but we figured that out. It was a hard start but my anxiety level is not as high as it used to be.
National Debt Relief helps out greatly. They are the people I turn to when I was down and reached rock-bottom. I’m 59, have four adult children, working on a master’s degree and caring for four grandkids. I’m trying to graduate before three of my children graduate so I’m setting a good example of going back to school and focusing on education.
Reviewed Oct. 6, 2017
I was getting a divorce and things were getting out of control and I wanted to be able to buy a house. I looked into debt relief and I've been with National Debt Relief for a year now. The rep that I have spoken with over the phone was very friendly. And everybody has been very nice and courteous and they don’t make me feel uncomfortable that I have debts. They encouraged me that I could get my debts taken care of fairly quickly, and they were responsive, too. I had an issue where I had to change my account that they were debiting, and they got it in right away and didn’t charge me anything. NDR has already paid off one of my bills and they already got a settlement with another one. It's been a slow process because I don’t have the money to put into it, but right now, I'm thinking of building up my savings again so that they can get my other two debts settled. I really enjoy working with them, and my experience has been very pleasant.
Reviewed Oct. 5, 2017
I really need help with managing the huge amount of debt I've incurred. Over the past few years I've struggled to make monthly payments, yet still not able to lower the debt by making minimum payments. I heard about this program listening to the radio and called to get more information. Kester was very thorough in explaining the program and signing me up. Jamie, who review my application for accuracy was through as well. I am pleased! I look forward to being able to breathe and not seeming to "spend my wheels, but getting nowhere". Thank God for this program!!!
Reviewed Oct. 5, 2017
Thanks for all the help. Narkis was amazing! Customer service was great. No additional information required at this time. I was worried no one would help me and after many "No’s”. I finally found someone to take the time and work with me. Thank you again.
Reviewed Oct. 5, 2017
He was very helpful, polite, and it was a very pleasant experience. He gave me peace of mind. It is very stressful not to be able to pay your bills. He was very patient also and explained the program very thoroughly.
Reviewed Oct. 5, 2017
They are working hard to help me settle my debt. When calling in the hold time is never long and they are able to answer my questions easily and understandable. It is always a pleasant experience when I speak to them. I like that I can approve settlements via email as calling in is not always the easiest option.
Reviewed Oct. 5, 2017
Thanks for the great advice and assistance with helping me get out from underneath this massive anchor of debt! I appreciate the simple, plain, spoken information in helping me make a solid financial decision. After doing research and reading reviews I felt I was making a good decision. The representatives were upfront, patient and professional! They were all about helping and that was welcomed. Thank you again. I will definitely refer friends for help with their situations.
Reviewed Oct. 5, 2017
Everyone did a great job. Both representatives that I spoke with were a big help. They provided answers to each question I had and made me feel comfortable in making this step. I would recommend National Debt Relief to anyone having trouble.
Reviewed Oct. 5, 2017
Readily and highly available, informative and willing to work with me on communication and freeing my life of debt! I have completed a program of this nature in the past and I look forward to future success this has brought me in the past.
Reviewed Oct. 5, 2017
They were very helpful and I appreciate their professional and courteous help with paying my creditors. They listened to my needs and promptly find a manageable solution to help me resolve my debt. I highly recommend this service to anyone struggling to get out of debt.
Reviewed Oct. 5, 2017
The agent was awesome. She was very knowledgeable about the program. I wish that I could get her every time. She was wonderful. She explained how much and when I would have the accounts paid off. Her attitude was the best and I could tell that she love her job.
Reviewed Oct. 5, 2017
I had a great experience with Steve and when I called for the Welcome call. Steve to me went over and above to make sure I fully understand every step of the program. I never felt rushed to end the call or to sign the contract neither pressured. I felt welcomed on every call and both reps gave me a peace of mind about the program I was enrolled in. I have never received such wonderful customer service experience. I don't believe there's nothing for them to improve in. I have already recommend the program to 2 co-workers because of the awesome customer experience I received. They both always asked me if I had any other questions. I loved the customer service. Thank you so much for your help. You have unloaded a lot off my back. I wished everyone that worked in customer service was like Steve.
Reviewed Oct. 5, 2017
Debt for one of my creditors was resolved quickly within 3 months; a no hassle resolution. Looking forward to resolving the next 4 other creditors. The application was fast and easy. Before resolving debt, they email you for your approval.
Reviewed Oct. 5, 2017
I feel I'm making an excellent decision by enrolling in the program today. What felt daunting yesterday, feels manageable today because I now have a game plan. The plan that's simple and easy to work through. Everyone I spoke to on my case was knowledgeable and easy going.
Reviewed Oct. 5, 2017
The initial rep I spoke with was extremely nice and personable and made me feel at ease right away. This was an extremely difficult call for me to make as I don't like asking for help but this was a very necessary step to take. I never once felt judged and felt that all my questions were answered. Both representatives (initial and welcome call) were informative and patient with me as I asked questions. I didn't need to ask many as they were very thorough in their explanations. I am looking forward to working with this company and am looking forward to financial stability in the near future.
Reviewed Oct. 5, 2017
Lana was exceptional. She calmed me down and was understanding of my issues. She made me feel at ease and walked me through the process step by step answering any questions I had along the way. Thank you so much for easing my stress.
Reviewed Oct. 5, 2017
Customer service is excellent, my debt is being taken care faster than what expected. Definitely glad I went with National Debt Relief, there is a lot of services out there, but nothing like this service! They definitely took a bad situation and made it a better one. They keep in touch with their customers, and never leave you guessing. Definitely refer to friend. Thank you.
Reviewed Oct. 5, 2017
I am retired and had created some unforeseen debt in moving here and with only receiving one income a month I just couldn't handle the household bills and the credit so I did my research and decided to ask for your help and I was glad I did because Mr. Earl ** was so patient and professional in helping me with my needs and explaining them in layman's terms so I could understand. The lady who called me today for the follow up call, I didn't catch her name, but she was just as nice. Blessings to all your staff for your service. I can rest at night knowing that you all have my back.
Reviewed Oct. 5, 2017
I have had a favorable experience with National Debt Relief thus far. The two customer service specialist that assisted me, were informed, positive and willing to go the distance to make me feel comfortable. I am eager to start this journey, and I am optimistic that it will be a positive experience.
Reviewed Oct. 5, 2017
National Debt Relief helped me to fix my credit issues and they were very professional and explained everything completely. I would highly recommend them to my friends and family. I will be out of debt in three years and could not have done it without them.
Reviewed Oct. 5, 2017
We are both retired and living on fixed incomes. Our credit ratings are dropping even when we make the minimum payments. NDR gave us a workable solution to get out of debt and build up our credit. We'll be debt free in a little over three years! Such a relief!
Reviewed Oct. 5, 2017
Everyone that I talked to was very knowledgeable and made me feel like I was not a financial failure. They had me thinking that this was going to be a better way than going the bankruptcy path and I appreciated the kind words.
Reviewed Oct. 5, 2017
The process was lengthy, but extremely thorough. All in all it was an excellent experience. I worked with Teddy and he was extremely knowledgeable. I interrupted him numerous times with questions and he was able to intelligently answer each one of them. He was very patient and understanding. During the process there were times where he had to return my call. He did so in a very timely manner. I am just beginning the program, but will give more feedback as time progresses. It almost seems too good to be true. I trust them completely.
Reviewed Oct. 5, 2017
I found the folks I dealt with to be very patient, kind and understanding which are so important in dealing with a client in this situation. They explained every aspect of the process and were always prompt in responding to my calls. They deserve 5 stars!
Reviewed Oct. 5, 2017
I have had nothing but the best experience with them. They were always very kind, courteous and helpful in every way. Last but not least they work extremely well in helping you achieve your goals in a timely manner. I would most definitely recommend them if you are looking for help from people who are honest and trustworthy.
Reviewed Oct. 5, 2017
Randy ** did a great job during our call and my application process. He made sure all of my information was correct and validated multiple times that I understand what this NDR stands for and does. He made me feel very secure in my decision to reach out to NDR for help with my financial status. I would recommend him to anyone. I am very excited about this journey to financial stability.
Reviewed Oct. 5, 2017
They helped me understand everything and made me feel so much better after my phone call. The reps were so nice and caring I was feeling bad now after talking to you. I feel 100% better. Thank you again for helping me get my life back and not in stress.
Reviewed Oct. 5, 2017
This was a lengthy application which took one evening and half the following day. Both gentlemen that I spoke with were very patient with me and all my questions and requests for "repeats". The final outcome was satisfactory. A huge weight has been lifted off my shoulders knowing that in three short years I will be debt free. I would certainly recommend this Company to anyone who felt themselves drowning from the debt they had accrued.
Reviewed Oct. 5, 2017
A+ service all the time. I would and already have recommended to all my friends on Facebook. The people at National Debt Relief always seek to make your debt paying experience very easy and comfortable to you. They do a great job at negotiating and most importantly SAVING YOU MONEY!!
Reviewed Oct. 5, 2017
The staff was very friendly and able to answer all of my questions. They were very thorough about the process and what would be going on. I would definitely recommend to friends and family who needs their services. The process sounds easy and helpful.
Reviewed Oct. 5, 2017
It's overwhelming drowning in debt. National Debt Relief has really helped me, not only financially, but also by providing me a sense of achievement working with creditors to be debt free. Everyone I have dealt with are very professional and offer top notch service. I highly recommend working with them if you have a debt issue.
Reviewed Oct. 5, 2017
Happy to receive first debt settlement. It came in exactly the time frame initially foretold. It also was settled for much less than what I expected. Looking forward to resolving additional debts soon, hopefully. Great handing this problem over to a reputable representative. Great burden off my shoulders.
Reviewed Oct. 5, 2017
The people who I have spoken with from National Debt Relief have been more than helpful. They were patient and kind. Every step and question I had was explained so well. I am so thankful for their help and knowledge.
Reviewed Oct. 5, 2017
I recently called NDR for help because I have acquired unmanageable debt. The people there were very helpful and immediately showed that they cared about my problem. They are currently working with me and are helping me to solve this problem. I would recommend NDR to anyone who is having a similar problem with debt.
Reviewed Oct. 5, 2017
All of my experience has been positive. Kate ** and Paul ** were both very professional and respectful. I appreciated their willingness to answer my questions in a caring manner. My fear of facing this situation was greatly relieved by their understanding.
Reviewed Oct. 5, 2017
I always have the pleasantest of experiences with customer service. Very informed and helpful. I feel like a huge burden has been lifted from my shoulders. Almost immediately I had settlement agreements in place. My level of financial stress has decreased significantly.
Reviewed Oct. 5, 2017
Ariana was extremely clear in explaining the program. Any questions she answered. Welcome lady Evelyn was very nice also clear in explaining my last step and what I needed to do. What needed to be fax and sent back right away. My phone experience with your staff very professional.
Reviewed Oct. 5, 2017
This process couldn't be easier, and the reps couldn't be friendlier, or more helpful. I should have called a long time ago, but was afraid. Now I realized that I wasn't being realistic, and everyone at National Debt Relief is here to help. I'm so excited to be on the road to being debt free, and I'm so pleased with the service National Debt Relief has to offer.
Reviewed Oct. 5, 2017
The welcome call representative was very thorough to ensure that I understood how the process works and my responsibilities during it. He was helpful when it came to the legal matters that would be involved as well. I have faith that this program will help me get out my current debt situation.
Reviewed Oct. 5, 2017
Have been very pleased with NDR - very professional... Also have other firms with which they work to assist in the process... law firm and lending firm... much help - thanks! It helps a lot that NDR has the capability to resolve all this in the next 60 days.
Reviewed Oct. 5, 2017
I lost my job and got put in a bind so I contacted National Debt Relief. Their representatives were great. I explained what was going on and they set me up on a program and I get to receive weekly to bi-weekly follow-ups. They call me and they leave a message if I don't answer then I call them right back. Ever since working with them, my mind is at ease because they're keeping track of things for me and helping out in settling my debts so I can get back on track. The only problem I've had was one creditor we couldn't reach because they never sent me anything and we're having trouble identifying who they really are. While I wish that my debts are all gone, National Debt Relief is working on it. I’m also working towards the positive to make sure things are right in my life. The experience has been wonderful.
Reviewed Oct. 5, 2017
Everyone was so awesome and so so helpful. Sharde was so kind and I got off the phone feeling a thousand times better than before I called. I cannot thank you enough for the services you offer. It is a light at the end of the tunnel for us finally and it will mean we can go on to do things we actually want without living in the shadow of debt. Thank you so much.
Reviewed Oct. 5, 2017
Paul ** was very explanatory and understanding of the difficult situation that I am in. He was thorough with his answers to my questions. He was also patient with my questions. I feel he was aware of the stress and unhappiness, that I am feeling, with my circumstances that I was having to ask for this assistance.
Reviewed Oct. 5, 2017
I've been very happy with the service that George and the others have provided thus far. They've taken the time to explain everything thoroughly, answered any and all questions I had in a clear/concise manner, and made me feel confident that I've made the right decision in taking this step.
Reviewed Oct. 5, 2017
This company knows their stuff, I have been a client for 4 months and have had 6 out of 13 creditors settle. They have also help me out with private school loans that had my co-signer on them stop them from going after my co-signer.
Reviewed Oct. 5, 2017
Great customer service experience from everyone that assisted me. Company is really informative about how everything works and it really saved me a lot of debt. I think this is a great consolidation company to join. Thanks for all of you assistance.
Reviewed Oct. 5, 2017
National Debt Relief has an outstanding customer support team. My questions and concerns were immediately addressed and we are well on our way to resolving our debt issues. NDR has an efficient, friendly, courteous and professional staff. I couldn't ask for a more positive experience.
Reviewed Oct. 5, 2017
The initial call representative was great and answered all questions. However, the welcome call was difficult to understand. I could tell she was just reading from a script and didn't really want to be doing the call. It sounded like she was just mumbling.
Reviewed Oct. 5, 2017
I received excellent customer service. Everyone was very informative. I was very happy for the convenience and availability. After losing a full-time job, I was struggling to pay bills. I contacted National Debt Relief. They were able to help me with my situation. I would recommend this company to anyone having difficulty with debt.
Reviewed Oct. 5, 2017
Initiated contact with Gene ** who was pleasant to work with on the phone. A review of creditors identified total debt and the debt repayment cost was explained. Although I wanted to handle two credit cards myself, I was not clear they had six months to be in line with balances of $500. This was clarified with the Customer Service reps on the Welcome Call. Further obligations on my part were for me to personally produce letters to the creditors stating I myself wanted to close the credit card account. All these things including a Legal partnership and a physical Power of Attorney document shows me the company has a program that is indeed solid.
Reviewed Oct. 5, 2017
I had some initial misconceptions about how the program works, but after having been in the program for some time and seen the results of the settlements made with my creditors, I am very happy with the program. All of the settlement agreements were sent to me for prior approval and all were negotiated for less than the amount that I owed each one.
Reviewed Oct. 5, 2017
Great customer service, the process was fast and efficient. The agents took their time to explain everything. The agents were knowledgeable and seemed dedicated to helping one get out of debt. I would recommend this service for anyone going through a hard time financially.
Reviewed Oct. 5, 2017
My experience has been very beneficial to me. National Debt Relief has taken the time in being accurate and efficient with my case. I'm very confident that I will be debt free and it's all thanks to National Debt Relief.
Reviewed Oct. 5, 2017
Today I choose to become debt free. All procedures were explained very clear. I believe I will be able to be debt free within the next two years if not sooner. With the help of all the customer service representative I will be on track. I am happy to have a reference number that I can use to send creditors to which in the long run will relieve stress.
Reviewed Oct. 5, 2017
Spoke with William about transferring funds. William not only helped with that issue, but also gave me information about contacting the company with creditors. Also information on how to contact you all with any issues. He deserve recognition for going above and beyond. That's what I call Customer Service.
Reviewed Oct. 5, 2017
Kim ** has been extremely helpful and I'm very happy she is my point person. Everything she told me was accurate. I'm just getting started with National Debt Relief but I do believe my experience will be good. I received all the documentation reiterating the same information Kim explained to me over the phone. This company is upfront, honest and sincerely want to help people become debt free.
Reviewed Oct. 5, 2017
I have struggled with getting my debt under control for years but was getting nowhere so I figured I would give this a try. It was easier than I expected. Every step explained and a 100 satisfied guarantee. Finally I don't have to argue with creditors anymore. I have someone for that now.
Reviewed Oct. 5, 2017
My experience with National Debt Relief was excellent, Attorney Robert ** explained my contract and reviewed my documents in a very professional manner. The company has 100%, great customer service. After the case has been settled, I intend to recommend National Debt Relief to my friends and family.
Reviewed Oct. 5, 2017
The National Debt Relief process we went through for debt resolution was well explained and easy to understand. Our debt specialist, Ricardo, and underwriter, Mona, were personable and knowledgeable. All the required paperwork was explained carefully and any questions were responded to fully. We would happily recommend National Debt Relief to anyone needing help with debt.
Reviewed Oct. 5, 2017
Jalena is a great person and asset to your company. She is patient, kind and friendly. She answered all of my questions and was very helpful. She was not pushy and I never felt obligated to make a commitment. I felt her sincerity and honesty. If Jalena was not my customer service representative, I might not have signed on with the company. She deserves a raise!
Reviewed Oct. 5, 2017
The program is thoroughly explained and understood. I felt a little pressured at first as being rushed to accept the contract but when I asked for additional time to make a decision and review everything the agent was understanding and accommodating.
Reviewed Oct. 5, 2017
They were able to explain to me with no worries on taking the steps on becoming debt free. They went over every step in great detail. Each person I spoke with was extremely nice and professional and was able to answer every question I had.
Reviewed Oct. 5, 2017
Marcus was professional and made me feel comfortable. It felt right to deal with National Debt Relief. They felt like the fit I needed to deal with my problem of debt. Marcus helped me see how in debt I was and how making monthly payments as I was would take much longer than the program would take. The program would have me out of debt in a third of the time.
Reviewed Oct. 5, 2017
Just enrolled and so far the representation has been very professional and informative. As well as supportive and encouraging that my debt will be resolved. I look forward to see actually this works but have confidence that I am doing the right thing.
Reviewed Oct. 5, 2017
So far, I have felt comfortable with the process of getting started with NDR. Your staff is very knowledgeable and respectful of the situation. They didn't make me feel like I was asking too many questions, even if they had already explained things to me. I am looking forward to working with NDR towards a debt free future.
Reviewed Oct. 5, 2017
A relief help seemed like a good plan for me at the stage that I was in. I called National Debt Relief and they told me what they needed, which I sent to them, and we got started. I already got some stuff paid off and my credit score is moving up. National Debt is good at what they do, and my experience with them was streamlined and effective.
Reviewed Oct. 5, 2017
I was tired of doing this battle of paying this creditor and that creditor. I was trying to stay above water and I was still sinking. National Debt Relief is an excellent facility to become debt-free and avoid all the hassles that you might run into with some collectors who care nothing about your priorities. The reps at NDR are very informative. They are very helpful to leading me to a better credit -- a way which I don't need or want, but I need the help. Since working with NDR, I'm no longer afraid to answer the phone. I know I can easily talk to that person, whoever is calling. I would recommend NDR.
Reviewed Oct. 5, 2017
I was blown away with NDR’s clarification and the help that they gave me. In every phone call, they broke everything down to describe the whole process from beginning to end. They were quick at responding. Any time they had some things for me, they would call me right away or email me. I was super satisfied with everything. I felt like I was able to breathe a lot more. They took care of everything that they needed to take care of. They had it under control and it wasn’t stressful.
Reviewed Oct. 5, 2017
National Debt Relief was very informative and told me how they were going to approach the situation and how they were going to get everything that they said done. And so far, it's been accurate. It’s amazing they got my highest credit card bill down to nothing. I paid it off in three installments. They've been wonderful and working with them has given me relief of being in debt. I haven't had creditors calling me because they know that I'm with National Debt Relief and we're working on trying to get settled and paid off. I would definitely recommend them to friends and family.
Reviewed Oct. 5, 2017
My wife looked into debt relief companies and she found National Debt Relief on the internet. She saw a 5-star rating and took a chance with them. So far, they’ve been good to me. They always explain if I have any questions and they’ve always worked around my schedules or talk to me about things whenever they need something or we need to fix something. However, sometimes there's a waiting time of at least five minutes tops that I usually have to wait on. They also described how they were going to have to do the monthly payment. I get paid bi-weekly sometimes so my wife set the payment up to biweekly and they just charge my account. That way, we always have money for the account. At the end of the month, they always send us an email to make sure that I don’t get confused with anything. They're excellent and they help me get out of debt faster. They did a good job.
Reviewed Oct. 5, 2017
National Debt Relief has a nice team. I have a couple of questions about the amounts that are taken out for National Debt Relief first, as opposed to my creditor. Because I went on there and I'd seen a large amount taken out. I asked who it is going to and they're hesitant to tell me who it was going to. Then they say it's a payment because they get paid a certain amount. It’s like they’re taking out their money and raising, when my bill should be getting paid. They said they were going to get paid regardless. Why are they taking it out? It’s only building up more interest on the bills that I have to pay and that was bothering us. Still, working with National Debt Relief was less stressful than what I expected.
Reviewed Oct. 5, 2017
I knew that I was going to be real busy with my job and we’re terrible at money. I figured it’d be easier to let somebody else help make us do it than try to do it ourselves so I looked into National Debt Relief. They’ve all been awesome and everyone’s been really sweet, helpful, encouraging and informative. Every time I talk to them, they’re like, “I have noticed you haven’t logged on to the portal yet. You should really do that.” One guy actually made sure to sit down and take the time and walk me through how to do it. I’m glad he finally did that because once I did, I could see everything real time and I really like that and it is actually really nice to be able to have that overview.
I knew my credit was going to tank but it has been getting better as they’re helping me pay stuff off. It's been nice to see that it’s working. They’re paying things off and settling debt for a lot less than what I would have been able to. It's also been good because instead of doing one big monthly payment, I was able to split it up and that’s helped a lot to budget things in. I’m happy we did it.
Reviewed Oct. 4, 2017
This program is heaven sent! I'm so happy that I took the initiative and called the hotline. To be in a position to better myself and get out of debt relief is a huge burden off of my life. This program has the ability to save me tons of money and remove the hassle of debt. Thanks again I'm forever indebted to you guys.
Reviewed Oct. 4, 2017
Both operators were great and gave me a sense of hopeful debt relief. Both counselors made me feel like there is a light at the end of the tunnel. If this all works out, we will be debt free in 42 months and back on our feet.
Reviewed Oct. 4, 2017
So far my experience has been great! They have great customer service. They also have been able to answer all my question. Also they went through with me on the contract and explain detail to Detail making sure I understood everything. I would refined anyone.
Reviewed Oct. 4, 2017
All around great experience. Everything was explained well and everyone was very helpful. I felt as if I really mattered and was valued. I highly recommend to anyone that is in need of help. They never once made me feel ashamed of having to make the decision to use them.
Reviewed Oct. 4, 2017
Called these people when I didn't know what else to do. Knew I didn't want to go thru bankruptcy. Tommy didn't make me feel like I was a total fool, just acted like it was everyday thing and they were going to make it a livable situation. I totally appreciated his attitude and the way he treated me as a person, with respect and dignity. You don't get that a lot dealing with money problems this day and age especially when you brought it on yourself. I am looking forward to the next few years and getting on with my "new" outlook on life. Thanks again.
Reviewed Oct. 4, 2017
Easy process and very transparent so far. I am optimistic about this program and have recommended it to a family member already. They were friendly and quick also didn't hesitate to answer my questions. Thank you for your help. I appreciate it.
Reviewed Oct. 4, 2017
The response was fast. I got enrolled the next day. Gene explain everything in details. It was easy to understand how much I will be paying and saving. The process works around my time. I was able to sign and understand the package through my email before I get a hard copy.
Reviewed Oct. 4, 2017
Tamara was a wonderful advocate to help me get enrolled and worked hard to get my accounts together. She assisted me in understanding the process and I am very excited to get my finances in better order. Underwriting team helped me to understand how it works and I feel very comfortable to be able to use National Debt Relief to help me.
Reviewed Oct. 4, 2017
I just began resolving my credit history through NDR. No more worries now that they have given me a plan to succeed, Max and Eric from the team have been both professional and thorough. I was able to stop the revolving door of paying interest charges instead of paying off my actual debt. NDR gave me monthly payments I can deal with and still have income left over for necessities and savings.
Reviewed Oct. 4, 2017
When I first I was worried about the bill collectors but after a couple of months no one is calling me. I know this is all your doing so thank you for taking good care of me. Know I APPRECIATE all you guys are doing to get me debt free. I will be letting anyone that ask that you guys ROCK!
Reviewed Oct. 4, 2017
This process has gone very smooth and everyone has been very helpful in making sure I understand the process on what to expect. I am glad this program is available to help people with this struggle in becoming debt free. Thank you.
Reviewed Oct. 4, 2017
Every time I have contacted National Debt, the people have been professional and courteous. They handled my questions and requests in a timely manner. I would recommend this company to anyone in debt. Excellent Company that has worked with my creditors to assist in the payback process.
Reviewed Oct. 4, 2017
I was impressed with the system you have in place. The guys I spoke with were very knowledgeable and professional in their approach. This is a better option than doing a refinance or a second mortgage. I'm glad I made the call. I will refer this service to some friends that may need the same relief.
Reviewed Oct. 4, 2017
They have explained everything and is very helpful and we look forward to working in the program. They were very nice and I would highly recommend them once we get out of debt and they work with you. They're very accurate and very helpful explaining everything.
Reviewed Oct. 4, 2017
Customer service agents are very attentive to clients need and concerns. They were aware of a situation that arose with one of my creditors, and immediately reached out to notify me, and to attempt to rectify the problem. Nice to know that they're really on your side.
Reviewed Oct. 4, 2017
Feeling more positive about choosing National Debt Relief. They all are very thorough and have answered all my questions. I'm very much looking forward to a debt free future! This process has been very simple as far as reading and signing the forms that are needed to proceed in which I was walked through step by step.
Reviewed Oct. 4, 2017
My husband and I are very please with the program so far. The program has allowed us to have a plan one creditor at time which allow us to see the progress step by step. Looking forward to the final payment. On our way to be Debt Free and that equals Freedom!!!
Reviewed Oct. 4, 2017
Although I just started, Chris was very helpful and never made me feel bad about my situation. I feel this is going to be very beneficial for me, in the long run. I look forward to seeing my debt go down and completing the program in the amount of time estimated.
Updated 01/18/18: Just received and accepted my first payoff agreement. I received the email, asked a question, received a response, so I accepted. The savings was exceptional. It was a good settlement. I hope the future settlements are just as good as this one was. Thank you!
Reviewed Oct. 4, 2017
I'm in debt. Been trying to pay off for years now but I'm not getting anywhere. They're very very helpful in every way. I'm happy to have them by my side. I hope they will be able to resolve my issue. I want to thank y'all for y'all help... God bless y'all.
Reviewed Oct. 4, 2017
I am happy to say that my experience with National Debt Relief via Thomas ** was phenomenal. He was courteous, professional and very knowledgeable about his craft. I felt like I was important and his goal was to make sure all my goals were met. He went above and beyond. The welcome call was very thorough and efficient. My experience with National Debt was definitely A+.
Reviewed Oct. 4, 2017
Thank you for Making it smooth and fast to enroll. Very efficient and professional. Felt confident they could help me out of my financial situation. Thanks for taking the time to walk me through the entire process in detail and answering all of my questions.
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