Buyer's Choice Award Winner

National Debt Relief Reviews

4,918,519reviews on ConsumerAffairs are verified
  • We require contact information to ensure our reviewers are real.
  • Our moderators read all reviews to verify quality and helpfulness.
  • We use intelligent software that helps us maintain the integrity of reviews.
+2 more
Author picture
Edited by: Amanda Futrell
Author picture
Fact-checked by: Jon Bortin

About National Debt Relief

National Debt Relief is one of the largest debt settlement companies in the U.S. Founded in 2009, National Debt Relief negotiates with creditors to reduce how much you owe on unsecured debts such as credit cards, personal loans, medical bills, private student loans and collections. It offers personalized plans to help you resolve debt, along with support from dedicated debt specialists.

Visit www.nationaldebtrelief.com
Pros
  • Free consultation with debt coach
  • Free debt relief quote
  • Numerous accreditations
  • Professional and responsive customer support
  • Easy enrollment process
Cons
  • Fees can reduce overall savings
  • Not available in all states

National Debt Relief Reviews

Over 50k reviews since 2016

Filter by Rating

  • (50,844)
  • (5,516)
  • (1,363)
  • (595)
  • (500)

Popular Mentions

    How do I know I can trust these reviews about National Debt Relief?
    • 4,918,519 reviews on ConsumerAffairs are verified.
    • We require contact information to ensure our reviewers are real.
    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Top reviews
    • Top reviews
    • Recent
    • Oldest
    • Most helpful

    A link has directed you to this review. Its location on this page may change next time you visit.

    3 featured reviews
    How do I know I can trust these reviews about National Debt Relief?
    • 4,918,519 reviews on ConsumerAffairs are verified.
    • We require contact information to ensure our reviewers are real.
    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Page 235 Reviews 46435 - 46635
    Verified purchase
    StaffProcess

    Reviewed Oct. 10, 2017

    I have been struggling financially and National Debt Relief helps pay off bills, and whatever else that you are having a hard time paying off. I spoke with Wilson the first time I heard about this program and he gave excellent advice to those who need help with their bills, etc.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcess

    Reviewed Oct. 10, 2017

    Very new to this program. Read reviews on many debt relief companies before decided to use National Debt Relief. So far they have done a great job. I have called a few times with questions and all of the people I have dealt with have been very helpful.

    Thanks for your vote!
    Verified purchase
    StaffTransparency

    Reviewed Oct. 10, 2017

    David was friendly, prompt and knowledgeable. He explained everything well and answered all my questions. I would recommend National Debt Relief to my family and friends. I hope my future interactions with staff is as wonderful and easy as it has been up to this point. Thanks for all the help!

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed Oct. 10, 2017

    My husband and I accumulated a lot of debt during the course of my building a new business (which I started in the summer of 2008, shortly before the Great Recession began) and my husband changing jobs, which involved his income being cut in half for a year. We just finished our program with National Debt Relief, and I'm so grateful to them! There's no way we could have gotten out of that much debt without their help (unless we had declared bankruptcy, which was not a good choice). We would not have been able to negotiate the settlements that National Debt Relief negotiated on our behalf (for example, one credit card company completely forgave what we owed them on three credit cards, which is why we were able to finish the program in less than the expected four years). And when two of the companies to which we owned money took legal action against us, National Debt Relief took care of everything for us.

    All of the people we dealt with at National Debt Relief were friendly, professional, helpful, and nonjudgmental. Having just successfully completed the National Debt Relief program, we have obtained a couple of new credit cards, which we will use responsibly while rebuilding our credit. One caveat: You will, by law, have to pay taxes on the amount of debt that is forgiven as if it were income. But it was totally worth it to us. Good luck on your debt relief journey! It's so worth doing!

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcess

    Reviewed Oct. 10, 2017

    Very good program. The success team is awesome. This program is a Godsend program for people who is rebuilding their lives and finances. You can call them at any time and they are available to assist you and very POLITE. God bless you all.

    Thanks for your vote!
    Verified purchase

    Reviewed Oct. 10, 2017

    National Debt Relief is a very reliable and working hard to meet their clients' satisfaction. Their actions fast and very organized. I’m happy to be part of it! I highly recommend it to my friends who need help with their debt, you can never go wrong.

    Thanks for your vote!
    Verified purchase
    Process

    Reviewed Oct. 10, 2017

    The process was easy. The hard part was deciding to take this step to relieve some financial burdens. They answered all questions and never made us feel like we were a stigma. After signing the paperwork I instantly felt like we were going to be ok.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed Oct. 10, 2017

    Kar was very helpful and explained everything very clearly. And always had a answer to anything we needed to know. Every time I call he is always there to help. It's been a good experience up to date and I can't see it not getting worst so in my opinion this is a very good company to deal with.

    Thanks for your vote!
    Verified purchase
    StaffTransparency

    Reviewed Oct. 10, 2017

    Everything was explained in great detail. I am very happy about my decision to consult NDR. Everyone that I spoke to made me feel comfortable, and I was able to ask as many questions as I felt necessary. I look forward to working with this company, and to getting out of the financial trouble that we are in. Thank You!

    Thanks for your vote!
    Verified purchase
    StaffProcessTransparency

    Reviewed Oct. 10, 2017

    I would recommend this to anyone who are experiencing debt. Go for it. It's a great program, payments are very low and the representative that helped me is named Keith ** and he was great. He took his time and walked me through and answered any questions that I had or have. NDR IS A GREAT PROGRAM.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Oct. 10, 2017

    The Team members were nice, patient and willing to answer questions and concerns I had. Sounds like they will be there if needed. I just started but am hopeful that this will be a good thing to do for me. The phone connection was not the best though. The phone issue could have been from my end but they had no problem repeating them self when asked.

    Thanks for your vote!
    Verified purchase

    Reviewed Oct. 10, 2017

    When I made up my mind to cut up all the credit cards, I found my balances were way out of line - and would be impossible for me to pay. I contacted National Debt Relief, was very satisfied with the responses. They understood my position and set up a payback plan that I could afford. The money comes out of my account right after I get my SS check - couldn't be easier. I get updates on how things are going. There is a website or I can call if I want to talk to someone. There is of course paperwork - believe me, it will open your eyes on how much money gets frittered away - now with a budget I'm much more careful. I have hope, and now I will get out of trouble with credit cards - Never again!!!

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Oct. 10, 2017

    So far, so good... The team was extremely knowledgeable, and understanding of my situation. First couple steps have been easy, and stress-free. I really can't wait to get out of debt, and this feels like the team that is going to be the one that helps me get there. Your efforts this far are appreciated, and I look forward to working with you all on my debt free goal. Thanks!

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed Oct. 10, 2017

    We decided to give NDR a try (although skeptical) because we had quite a bit of cc debt and wanted to get rid of it as soon as possible. Using this service was super easy to set up and they have taken care of everything. We just gave them the information of our creditors, once then set up an automatic debit from our account once a month and that was it. The automatic debit is the same each month and they disperse the monies as agreed upon with the cc companies. If you find yourself in a bit of pickle with debt, call NDR you will not be sorry.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed Oct. 10, 2017

    My 5-star rating says I would recommend to a friend and I already have! My account representative and the person who made the welcome call were very informative and knowledgeable about the whole process. I felt my account representative could tell I was "embarrassed" (for lack of a better word) to be in the position where I would need debt relief and he was very reassuring and walked me through my debt solution plan. After finishing the sign-up and receiving confirmation I feel like a huge weight has been lifted off of my shoulders.

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed Oct. 10, 2017

    NDR made me feel easy throughout the whole process. They answered all my questions and was very patient. The concept is simple and teaches you money management rather than just forgiveness. I also like that I am in control of the process. I highly recommend this program.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcess

    Reviewed Oct. 10, 2017

    Deshawn ** could not have been nicer and thorough. He made me feel very comfortable during the entire process. I would give him a solid 10. Jonathin ** handled the Welcome Call and was also very professional, courteous and very helpful. I also would give him a 10.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcess

    Reviewed Oct. 10, 2017

    Great customer service. I was a little hesitant but lots of assurance from the representative! I am hoping to pass this program and rid my creditors by the end of the term. I will recommend this program to those in need.

    Thanks for your vote!
    Verified purchase
    Process

    Reviewed Oct. 10, 2017

    The process was simple and easy. I felt like all my questions were answered and that they help me understand what I was getting out of this program. I think I will be very happy with the outcome of this in the end.

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed Oct. 10, 2017

    I am very happy with my experience with National Debt Relief. They are friendly and informative and did all the work for me. I would recommend them to any friends or family. They continue to work closely with you during the whole process and keep you informed of everything you need to know.

    Thanks for your vote!
    Verified purchase

    Reviewed Oct. 10, 2017

    I wanted a way to pay off my debts without getting into a bigger debt through borrowing again. I truly feel that a weight has been lifted off my shoulder because I will be paying off my debts without all of the stress. Thank you.

    Thanks for your vote!
    Verified purchase
    Customer ServiceProcessTransparency

    Reviewed Oct. 10, 2017

    Great customer service. Very helpful through the whole process from the first inquiry. Definitely recommend this program to anyone who wants to become debt free. They explained everything and answered any and all questions I had. I'm glad I found this program.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Oct. 10, 2017

    Great. Very helpful. Fast at getting back to me and great at explaining things in a way that is not confusing. They email every so I have copies. It was an overall good experience especially for something that I was experiencing to be stressful.

    Thanks for your vote!
    Verified purchase

    Reviewed Oct. 10, 2017

    So far NDR has been great, always answering my questions and getting my debt settled. NDR so far has done wonders for me and I cannot wait to be debt free. I would strongly recommend to a friend in need of debt relief.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcess

    Reviewed Oct. 10, 2017

    Olga was very friendly and patient throughout the sign up process. We worked mostly through email due to my cell phone not being able to have a good signal but she stuck with me and helped me get all the info together. She was very helpful in making sure I understood the program and treated me with respect which was nice. I didn't feel like she was judging me for going through a hard time. The welcome call went well to go over all info again.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Oct. 10, 2017

    This was the first debt I had settled which I'm so excited about. I've only been in the program for a little over 2 months and look forward to settling the rest of my debt! Every customer service person I have talked to was always helpful and when I have sent in letters I have received from my creditors they have reminded me to sent copies to them.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Oct. 10, 2017

    Great Customer service and they make sure you are aware of what is going on with your case. They are attentive on getting back to you in a timely manner. Very nice and they listen to the issue you have going on. Tia was a great representative and always gets back to me right away.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcess

    Reviewed Oct. 10, 2017

    Very friendly, easy to get through the initial process. Would recommend to anyone who needs this type of service. Very easy website portal to use to track all steps of the process. Customer service reps are well trained and very courteous. Thank you!!

    Thanks for your vote!
    Verified purchase

    Reviewed Oct. 10, 2017

    Additional debt withdrawal $293 on 10/6. I was schedule for a $400 withdrawal on 10/6 and the $293 was suppose to be in effect on the next withdrawal according to customer service rep and payment schedule. Please credit my checking account the $293... I need these funds for bills. Thanks!

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcess

    Reviewed Oct. 10, 2017

    Completely professional, courteous, rapid response. It took only one and a half days to complete enrollment with fairly easy understanding of process and applicable documents. All phone calls and emails were handled extremely well by competent, knowledgeable staff. Thanks.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Oct. 10, 2017

    My husband got really sick. He's still unable to work and I can barely work myself so I didn’t have any choice but get help with our debt. I went with National Debt Relief and they were fine. I’m still working on my debt with them and I don’t feel that they reach out to the creditors fast enough to try to make a settlement. They have settled a few debts but with those the creditors involved have called them to make an arrangement. They have not tried to reach out for anybody. And now we’re at the point where we have the four paid off and now it's building up again. So I keep calling my creditors asking them to call NDR.

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed Oct. 10, 2017

    I still can't believe how quickly my debts were resolved. I began participating in this program in March with some reluctance but I can say it was the best decision I ever made. The representatives are easy to work with. I would recommend.

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed Oct. 10, 2017

    NDR has made my debt elimination easy and fast. They have followed up immediately on all my inquiries. Their debt negotiators have saved me about $3000 dollars so far. If it wasn't for NDR I would still be stressing out over my debt wondering when and if I would ever get out.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcess

    Reviewed Oct. 10, 2017

    National Debt Relief was very helpful in the enrollment to their program. They were friendly and professional, and knowledgeable. They were available when I needed them to work with my schedule. They took the time to answer all my questions clearly.

    Thanks for your vote!
    Verified purchase
    StaffProcessTransparency

    Reviewed Oct. 10, 2017

    Both NDR representatives that we spoke with were very helpful. They explained everything to ensure that we understood what it means to enter the program, they were very professional and we are very happy to start this journey with NDR.

    Thanks for your vote!
    Verified purchase
    Process

    Reviewed Oct. 10, 2017

    My wife and I were in a very bad situation in regards to our credit card debt. We had too many bills to pay and we were going into more debt every month. After calling NDR we both felt that this was the first step to freedom. The process took minimal work on our part and every time something changed with our account we were notified immediately. We feel this was the right choice and we’d do it again.

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed Oct. 10, 2017

    Everything was straightforward. This is too easy. Every call that was made. Every document except one was easy to fill out. Easy to talk to someone if I needed help. What a great place to seek help from. I would and have recommend this place to my family and friends.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Oct. 10, 2017

    The people who helped me made me feel better about my decision and helped me with all my questions. I am blessed to have had them guide me through this venture that I had absolutely no knowledge of doing. I have been pondering on this for the last few months and decided to go ahead and do it. It would help me in the long run.

    Thanks for your vote!
    Verified purchase
    Transparency

    Reviewed Oct. 10, 2017

    Everyone was super clear and explained everything really well. It was easy to understand and easy to follow. It was a great experience during a tough time. I would recommend this company to others. Am looking forward to receiving the welcome package with all the forms that were signed during the phone calls.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed Oct. 10, 2017

    Prompt, courteous, and thorough enrollment process. Everything was fully explained by both the consultant and welcome call. Everything was done promptly via two phone calls and email docs. I am pleased with the ease and completeness of the enrollment process. Looking forward to a successful outcome.

    Thanks for your vote!
    Verified purchase
    PriceStaff

    Reviewed Oct. 10, 2017

    We wanted to get our debt cleared up. We were just paying the interest every month and our situation was terrible. We're getting out of this hole by working with National Debt Relief. We've been with them for almost a year now. Our interactions with the NDR team have been really good and the last one was amazing. NDR has helped us with everything and they've already settled 50% of our debt. They were exactly what I was looking for.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Oct. 10, 2017

    National Debt Relief has made things easier for me since I have excessive debt. Their team members are very friendly and knowledgeable. To this point, everything has been fantastic. I'd highly recommend National Debt Relief to anyone in the same situation.

    Thanks for your vote!
    Verified purchase

    Reviewed Oct. 10, 2017

    My experience with National Debt Relief was not too good. I thought my credit score would be lowered by now because I'm into the program for over a year. But, unfortunately, my score is not good and I’m disappointed. I wanted to get a home equity loan but my credit score is too low. Maybe I took it for granted that it would get lowered or maybe it’s an oversight on their part. I’ll find out when I speak to them tomorrow.

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed Oct. 10, 2017

    I'm in a program with National Debt Relief for about a year now and it's been a great experience. I've had no real trouble with them and their team members are good and decent. National Debt Relief made my transition into being debt-free easier like they said it would be.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Oct. 10, 2017

    National Debt Relief keeps us closer to our goal of being out of debt. Other agencies require that I get all statements and have a lot of contact with the creditors, but National Debt Relief did the work for me. I didn't have to do a whole lot of work and they are polite, courteous, and seemed knowledgeable to me. They know more than I know about the situation. So far, we've already gotten one settlement and that's a blessing.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Oct. 10, 2017

    We were trying to get out of debt and wanted to consolidate so we set up with National Debt Relief. The lady representative was really nice and very helpful during the quick setup process. Our credit is not going to get better overnight because we're charging off on some stuff. But it's been good and we're slowly getting there. The experience is pain-free.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Oct. 10, 2017

    With National Debt, I’m making one payment and they are distributing it wherever it needs to go. I’m now making progress without having to make 20 different payments a month and the harassing phone calls stopped. We’ve already paid off a few of the cards. Although the team at National Debt is fab, there were surprises of how much the fees were. They said I'm paying 50% of my debt, but their fees bring it above 50% and I’m paying like 70%. They should explain their fees and when they’re taking them because when they told me that they don’t take their fees until after the settlement is paid, I didn’t realize how much the fees were. And then there are codes, and they should define what they mean. On their site, they send the S4 and they should define that, so I know where all the money is going to. But that was when I first started and it ended now.

    I had started applying for bankruptcy and was informed it would be a “full pay bankruptcy.” I'd be paying 100% plus whatever fees go with bankruptcy, and my attorney and I would pay over five years. So, it would save me money by doing it this way and I can pay it off sooner. Overall, I am satisfied and I would recommend them.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Oct. 10, 2017

    I initially called National Debt Relief and once I’ve started doing business with them, I’ve always paid on time. When I had the cash ready to pay one account, I told their reps, “Okay, put that towards it, then we will see where it's at, so don't make these monthly withdrawals until you all paid something off. And then call me back.” But they didn’t do it and the money would still come out of the account no matter what. I only figured this out after several months because I don’t mess with the computer. I was also under the impression that there were no early termination fees. That account went ahead and got negligent because it's still coming out and this happened a couple of times. I got about six accounts that I usually just move money to and I let one go there every now and then. Then I got hit with all of the fees from the bank and ended up paying a lot more.

    Furthermore, their customer service is not very good at all. They call a lot and I’m always busy. When I answer the phone or call them back, the rep would ask my name and another question after question. I don’t even know why the rep called me in the first place. I waste about 20 minutes of my time every time I answer the phone when it’s something that they could have sent to me in an email. Also, I had a different person every time I call. And, if I want to change my withdrawals from my bank account or when I get the withdrawals, it’s carried through a computer. NDR’s customer service should get real people again because they understand the customers better. I’m from the country and I don’t really do computers. Still, I would recommend National Debt Relief to anybody because they help people out, but I'd rather just pay the debts myself next time. I probably could have done a better job on my own as far as what my credit score is now.

    Thanks for your vote!
    Verified purchase
    Process

    Reviewed Oct. 9, 2017

    I am grateful for Brian helping me in this process. I feel very happy that I can get my life back on track. Thank you National Debt Relief! I am not sure what I would have done if I wouldn't have contact you. I felt that there was no hope until now. I am definitely going to recommended this service to anyone else I may know that might be going through the same thing.

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed Oct. 9, 2017

    I'm very grateful for enrolling into this program! They work with you and words cannot describe how helpful Keith is. I'm so happy to find a program who is truly there to help you out of debt. If anyone who is in some serious debt National Debt Relief is there to help.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcessTransparency

    Reviewed Oct. 9, 2017

    I just started the program. Only took 2 days to find out if fully enrolled in program cause of weekend and needed time to review all emails from Mr ** about program. Mr ** explained everything very well. I understood all aspects of what he was saying to me. I feel very relieved that I finally get the help I need to resolved n get out of debt. All emails very informed to how program works and self explanatory. Thank you very much for helping get started to become debt free.

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed Oct. 9, 2017

    Very polite and excellent knowledge about what I need to do and the process I'm about to go through. Help me understand that this is complete in my control and I feel comfortable in going through with everything. I'm looking forward to becoming debt free.

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed Oct. 9, 2017

    It was a quick and easy transaction. My 3 contacts with the Call Center, the Welcome Center and Customer Service were easy to talk to and a pleasure to work with. Lashonda was very informative and precise with her callbacks. Thank you.

    Thanks for your vote!
    Verified purchase
    StaffProcessTransparency

    Reviewed Oct. 9, 2017

    On the front end, the service rep walked me through the entire process. Admitting to others your amount of debt is quite embarrassing, but they were looking out for me, and made me feel more relaxed. They made it easy much more manageable.

    Thanks for your vote!
    Verified purchase
    Customer ServiceTransparency

    Reviewed Oct. 9, 2017

    My experience with Carlos and the welcome phone call was very pleasant. Carlos was extremely easy to talk to and, again, a very pleasant experience. Carlos took the time to explain every step, with confidence and understanding. Carlos was right on time with his return calls, I never felt I was forgotten about. All in all my experience with National Debt Relief was great! I felt the stress of our debt was immediately reduced with the first phone conversation with Carlos.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Oct. 9, 2017

    I'm really happy with your company. The team help me to understand that I can pay off my debts without fears! I really appreciate all of you. Having a legal representative in case I'm sued is really great. Working with a financial consultant was important.

    Thanks for your vote!
    Verified purchase

    Reviewed Oct. 9, 2017

    Very easy to get started and people were easy to listen to get started. I can't wait to be debt free and start my life without credit cards and people were great to work with. Got everything done very fast.

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed Oct. 9, 2017

    Everything is easy to understand and monthly payments are reasonable. Any questions I had were answered quickly and efficiently. I would suggest anyone who is struggling to at least call and hear them out before jumping into filing for bankruptcy.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed Oct. 9, 2017

    They were very positive and upfront. I was satisfied with the program they offered me and with their welcome call. The person explained all the things to me that made it simple to understand. I will be glad to be debt free with their help. Thank you.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcessTransparency

    Reviewed Oct. 9, 2017

    The customer service and knowledge of the person I dealt with is out of this world. Working with her sold me. Would definitely recommend to others. They made the process easy to understand and walked me through each document for clarity.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcess

    Reviewed Oct. 9, 2017

    I greatly appreciate the customer service representatives thoroughly explaining the program to me. They were able to answer any questions that I had for them. I am looking forward to having this program get me out of the debt that I am in, in a short period of time.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Oct. 9, 2017

    Very kind and thorough. Thank you. They accomplished paying off 2 bills so far. They helped in a very low period of my life and convinced me that there was daylight at the end of the tunnel. I hope they can help many more like me.

    Thanks for your vote!
    Verified purchase
    StaffTransparency

    Reviewed Oct. 9, 2017

    So far everything seems great, well explained and all questions answered. Looking forward to starting this program. I would recommend this to others just from the positivity from the representatives I've spoken with. All documents were explained well and walked through to assure you of everything they will do for me.

    Thanks for your vote!
    Verified purchase
    Customer ServiceTransparency

    Reviewed Oct. 9, 2017

    I am happy with the progress of my accounts. Looking forward to being debt free thanks to National Debt Relief. Customer Service is great and they keep you up to date with your account. I feel good about my choice. I worry less these days knowing I am in good hands.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Oct. 9, 2017

    Everyone so far that we've talked with on the phone has been very helpful. Email responses overall have been timely. This is the first creditor settlement, with 3 more to go, but just getting the first one agreed upon and a date timeline to be paid is a relief. Thank you.

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed Oct. 9, 2017

    The representatives, Yonwoulu ** and Jonathan **, were extremely knowledgeable and helpful. They answered all of my questions without hesitation. Hopefully, the end result will be satisfactory. My rating would be higher, but, at this point, I have not yet seen how the program actually works.

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed Oct. 9, 2017

    The whole process was painless and easy. I have a great comfort in mind knowing these issues are now being handled. Thank you for your assistance. The agents were very helpful and thorough. I would recommend this program to others facing insurmountable debt.

    Thanks for your vote!
    Verified purchase
    StaffTransparency

    Reviewed Oct. 9, 2017

    My request was handle very accurately and easily by the clients. Explaining every step. This will get me out of debt quickly. I never thought this was possible. Discussion with Joshep ** was very helpful and understanding. I feel very confident and happy. Thanks to everyone.

    Thanks for your vote!
    Verified purchase
    StaffTransparency

    Reviewed Oct. 9, 2017

    I found the entire experience informative. The agent I talked to explained everything to me to my satisfaction. I have come away from this experience with a sense of relief. I would definitely recommend this service to a friend if they were in need of debt relief.

    Thanks for your vote!
    Verified purchase
    PriceStaff

    Reviewed Oct. 9, 2017

    Everyone I've talked to has been very helpful and I look forward to getting rid of my debt. This will cost much less and take less time to pay off than it would have making minimum payments on my cards. Thank You.

    Thanks for your vote!
    Verified purchase

    Reviewed Oct. 9, 2017

    Superb except they speak too fast for me. I would catch something and then have them explain it again. They appear knowledgeable of their data but again, read your script at a slower rate of speed. Thank you for your speed in processing my request.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed Oct. 9, 2017

    Everything was explained to me in detail and the customer service was nice and friendly. They were attentive and very knowledgeable. Went over the agreement page by page and made sure I understood what was being explained. Made sure I had all my contact info.

    Thanks for your vote!
    Verified purchase

    Reviewed Oct. 9, 2017

    Efficient and automated approach to offer and acceptance. Terms better than expected. Slightly concerned about payment timing, given other future settlements to negotiate. Look forward to completing this process over the next few months. I think a monthly coordination call or other routine update would be useful, as well.

    Thanks for your vote!
    Verified purchase
    StaffTransparency

    Reviewed Oct. 9, 2017

    Very pleasant experience without feeling shame or guilt. Prompt and professional service. Great guidance and advisory of several avenues and options available. Taking the time out to explain important details of what to expect and how to help yourself getting ready for the starting line. Simple access to the account via internet access which helps quick information to return when needed. Thank you for your help and support!

    Thanks for your vote!
    Verified purchase
    Process

    Reviewed Oct. 9, 2017

    Tamara ** was very helpful to me by explaining the process of managing my debt. She went out of her way, in that she stayed at her job late to help me complete the process. Gilberto called to welcome me to the program and was very concise as well as courteous!

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed Oct. 9, 2017

    Lana ** was very helpful and comforting when I signed up. I was feeling a lot of shame and stress, but she was patient and very helpful. Paul was clear and quick to answer my questions. I look forward to getting out of debt with National Debt Relief.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Oct. 9, 2017

    The staff was very friendly and understanding. Not once did they ever judge, they cared for you. They didn’t care how much debt you're in or if they’re getting paid. They care mostly for you and to help you be debt free. They really understand the people.

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed Oct. 9, 2017

    Overall my experience getting initiated into the program was very easy. The agents that I worked with were very helpful and reassuring. I would recommend anyone who is struggling with credit card payments to speak with an agent to see if they can help you out.

    Thanks for your vote!
    Verified purchase
    StaffProcessTransparency

    Reviewed Oct. 9, 2017

    So far my experience with National Debt Relief is being outstanding. They were very professional and very understanding of my financial situation. They guide me step by step and explained how the process of achieving financial freedom. I will definitely recommend them as a top debt relief consultants.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Oct. 9, 2017

    Very relieving to have help and nice people to work with gives me peace of mind... security and hope for future to have less stress and worries. The people are very nice and helpful. I would recommend to anyone. Thank you for all the help and support.

    Thanks for your vote!
    Verified purchase
    Customer ServiceTransparency

    Reviewed Oct. 9, 2017

    My experience with all of the customer assistance has been amazing! Kate was patient with me and explained everything out it me and was so understanding of my frustrated and emotion reactions to the whole situation. I'm so glad I chose this company to help me straighten my financial situation out.

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed Oct. 9, 2017

    National Debt Relief just saved me $16,270 on my credit card settlement! More to follow! I could not be happier! Should have contacted them sooner. If you are drowning in debt please give them a call. It will change your life, get you debt free, allow you to sleep at night, and stops creditor calls.

    Thanks for your vote!
    Verified purchase
    StaffTransparency

    Reviewed Oct. 9, 2017

    Both representatives made me feel confident about freeing myself from debt through this company. They were transparent and straightforward but at the same time encouraging. I felt a sense of sincerity when speaking with them. They basically went paragraph by paragraph with me with the agreement and answered all of my questions thoroughly. I would recommend to others I know who are trying to become debt free.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Oct. 9, 2017

    Top Notch! National Debt Relief is easy to work with... friendly & knowledgeable Specialists and Customer Service. They answered all my questions & concerns. NDR had some of my debts resolved faster than I had expected... eased my mind! I would definitely recommend them and I already have.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Oct. 9, 2017

    I am very pleased with my overall experience with National Debt Relief. Especially with my representative from the quality control department. He was able to change my bi-weekly payments to one monthly payment for 90-days. I reported a financial hardship and every time I call I receive great customer service.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Oct. 9, 2017

    Right from the first phone call, all the way through to my confirmation call, the NDR team was so professional, courteous, and patient in taking me through this whole process. Furthermore, I feel confident that I made the right choice in getting a company that will be with me every step of the way.

    Thanks for your vote!
    Verified purchase

    Reviewed Oct. 9, 2017

    I was trying to pay off credit card debts. I sent an inquiry online and National Debt Relief contacted me the same day. I just filled out the paperwork needed and the next day, they got me started. My experience with them has been good, and they've already settled a couple of the debts within the first few months.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed Oct. 9, 2017

    I've gone through a divorce and the judge said I'm responsible for all the debt because my income is higher than that of my ex-wife. So with child support and all the massive debt that was built up I needed some help. I reached out to National Debt Relief after finding them online and I had a great experience. They’re very responsive and knowledgeable. They’re there to listen. Clients like me always speak to somebody when we call. We’re not put on hold for a very long time and they normally get back to us within 48 hours if we email them. They’re very easy to deal with and they make the situation a lot less stressful compared to other places that I called. Others didn’t sound professional and as if they didn’t really want my business.

    National Debt Relief is negotiating for me on a regular basis and they call me when they have another agreement with a creditor. And they’re really good about that. I’ve had less worry since I worked with them. I just have one payment and I know that I can look at my information online and see what they’re doing. If I don't understand something I call and they always explain it to me. National Debt Relief is a very reputable company and they’re very flexible too. If there’s a month that I can’t pay or need to pay later, as long as I give them a five day notice, they change the pay schedule for me.

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed Oct. 9, 2017

    The staff at National Debt Relief were good and they informed me of their process and how they do business. I had too much debt and they have settled at least two of my debts.

    Thanks for your vote!
    Verified purchase

    Reviewed Oct. 9, 2017

    A relief help sounded like something that I needed to do and I'm happy I made the move. I signed up with National Debt Relief in March of this year. Everybody has been very pleasant to work with, and I am now becoming debt-free. They're starting to pay off some of my bills.

    Thanks for your vote!
    Verified purchase
    PriceStaff

    Reviewed Oct. 9, 2017

    We started relying on our credit after my ankle injury and surgery. I could almost foresee that we were hitting this downward spiral that we couldn't get out of, just overwhelmed with bills and interest rates and not being able to pay off anything because of the high interest rate and the low minimum payment requirement. I had a bunch of debt relief companies on my list and National was the first one I called. After talking to whoever I spoke with initially, I felt pretty comfortable about my choice.

    I've been with National for a couple of years now and they have definitely helped me to consolidate at one point. Our credit card payments were over $700 a month and now the payment portion has been reduced by 50%. That has given me a little more breathing room with my kids and with life in general. I have learned not to live on credit anymore and if I don't have the cash for something, then I don't get it.

    Also, we just endured a hurricane and everything has been turned upside down but the National Debt Relief team allowed me to extend my payments a little bit until we get our bearings so I have so much to be thankful for. Once I get everything situated again, then we'll start the ball rolling in and start dealing with all these bills again. So far, it's been good with National and I've been recommending them to pretty much anyone who's in my position.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Oct. 9, 2017

    A friend wanted to join National Debt Relief but she couldn’t, so she told me about them. They called me and I’m working hard to get paid off. So far, it’s helping me. However, I had a big problem because I'm the POA for my mom's account and I have my account as well. My mom is 82. They joined her late and there were so many obstacles but some of their workers were very nice. There were several people who really went outside their work to help people. They called me back and they helped and they resolved it so I don’t have any issue now. They have good people to work with.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Oct. 9, 2017

    I had a lot of credit card debts so I decided to look into relief help. My sister was using National Debt Relief so I went with them too. I gave a lot of information to the person who handled my case, we chatted for quite a while and he was really helpful. The program that I took was 36 months and I started this process with them in December of 2016. They have relieved a lot of financial stress. However, after the initial setup, communication is somewhat lacking. I'm not upset by it, but I feel like they have a very automated system versus any sort of personal interaction. Everything is automated, which is nice because I don’t have to think about it, but I had a question once that took a while to get through to anybody to get a response. Nonetheless, my experience has been simple and straightforward.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Oct. 9, 2017

    When I searched on the internet, National Debt Relief came up as the best debt relief company and I saw the reviews that they had. Medical bills got me involved with NDR and I've been with them for six months. The rep was nice with me. Everything has been okay in working with NDR and I have no issues with them right now. My experience with NDR was great and I highly recommend them.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcess

    Reviewed Oct. 8, 2017

    Alban was the specialist who guided us through this process. He was clearly thorough and very professional. He made out decision a lot easier. We had to call them multiple times with additional questions and every time we felt treated with respect and kindness.

    Thanks for your vote!
    Verified purchase

    Reviewed Oct. 8, 2017

    It took a few month to see anything getting done, but after that I'm seeing some action, and am sleeping a lot better now that I can see the light at the end of the tunnel. I would recommend NDR to anyone that wants to get debt free.

    Thanks for your vote!
    Verified purchase
    StaffTransparency

    Reviewed Oct. 8, 2017

    I had a really good experience with debt relief. Everything was explained in great detail. Very professional when I spoke to them. I would recommend this company to others. They worked hard getting my payments down and making it reasonable for me to pay. They warn me of things that could happen and what I could do to resolve it.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Oct. 8, 2017

    Everyone has been very informal about letting me know all the details. They had great customer service. Very nice people. I am lucky to have the chance to resolve my debt and with the help with this program that will happen.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Oct. 8, 2017

    After contacting National Debt Relief back in June they started working right away on our behalf. I left my job after 11 years of being overworked and underpaid. So now I'm starting over as a contract employee, making even less money, but I actually like the job I'm doing. I was excited to receive my first settlement agreement last week and a couple days later the second settlement was accepted. So we are very excited, and grateful to National Debt Relief Team for all that they’re doing on our behalf, and I will recommend this Agency to anyone needing help in an overwhelming debt situation.

    Thanks for your vote!
    Verified purchase

    Reviewed Oct. 8, 2017

    Why only one creditors is resolved yet in my account, look like it takes too long process... Only I feel very satisfaction when all my creditors have been resolved... Anyway thank you very much for your time and help to us.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcess

    Reviewed Oct. 8, 2017

    I got behind with my credit cards and I wanted to settle them. I had 10 credit cards, some with a small amount and some with a big amount. I started off with a rep named Randel and he was a really great guy. And the customer service that I've dealt with after him were super nice, answered all of my questions and were informative. It turned out to be a great experience.

    I feel better that my credit cards are all settled. However, right now, they're showing negative on my credit report, so I called National Debt Relief and they said they were going to send out letters to request it be changed to paid in full. I'm hoping that they all turn them to paid in full due to the creditors making the offer and I agreed to their offers and it should have been a new balance. While it may not be all that I expected in the beginning, they let me know every detail and they helped me through the process. And because I paid on time, they offered me a loan to pay off the rest which is going to be positive on my credit report. Whoever is looking into National Debt Relief, it would pay off to talk and discuss the situation with them, and hopefully get results as quickly as I did.

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed Oct. 8, 2017

    I searched for places that would help me consolidate my bills and I've been with National Debt Relief for a few months. They called me a couple of times to update me on calls that they’ve made to my creditors and deals that they’ve made to allow me to pay off the debt for different companies. I appreciate that. It's a slow process with National but I know that I’m headed in the right direction. Unfortunately, there are still a few creditors calling me about them not hearing or receiving any information as far as them being included in the plan that I have with National Debt Relief. I have let the creditors know that they will be hearing from National at some point. But it’s out of my hands right now and I can’t afford to just pay the debt that are included in the plan. For the most part though, my experience has been good but I initially thought and hoped that things would go a little smoother.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Oct. 8, 2017

    National Debt Relief has helped me pay off a couple of cards and made my life a little easier. I've called in for questions about the account and they've been really helpful. They provide me with anything that concerns me and all the information that I could possibly know. I'm now towards the middle of the process but I haven't been able to make the last couple of payments because I'm trying to look for a job.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Oct. 8, 2017

    I have too much debt but working with National Debt Relief has been a good experience. It'll be a year already in November since I've worked with them and so far, I'm satisfied. Their team's good and they've helped me out.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Oct. 8, 2017

    The team at National Debt Relief has been great to work with. I'm so far in debt and the guy who got me all set up answered all questions and responded right away. Once we got it approved, everything had gone smoothly. Now, my life has been hassle-free and I haven't had to deal with creditors.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcess

    Reviewed Oct. 8, 2017

    I've been with NDR for seven to eight months and my progress has been as expected. Other than when setting up the account, all I've gotten from them are emails and a couple of phone calls when they came up with the settlement offer. They've alleviated some of my financial stress because I know that I can expect one sum to come out of my account per month. The process has been smooth and simple. They're very efficient and I would recommend them.

    Thanks for your vote!
    Verified purchase
    StaffTransparency

    Reviewed Oct. 8, 2017

    NDR is helping take care of my bills and I'm only paying one company, not all the different companies. NDR’s representatives are very helpful. They can explain the answers to all the questions that I have. This company is good. They are still dealing with some of my credit cards and so far, it's so good. They are following up on me. It’s very easy and there’s no stress at all. It's very convenient if you have problems about a credit card. I recommend them and I have already recommended them to my friends.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Oct. 8, 2017

    I read about National Debt Relief and I called them and it seemed legitimate. They've been very friendly and helpful. And they've got rid of a lot of my debt.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Oct. 7, 2017

    Great service. I was treated like I was important. The customer service representative was polite and respectful. I have recommended this company to my family and friends. I'm excited to be on my journey to debt relief. I feel safe and sound.

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed Oct. 7, 2017

    Great experience. Have helped me out so much. Better option than bankruptcy. Saved us from losing our home. Have definitely told family, friends and even strangers about the program. Thank you for your time and support. Great staff. Best decision I ever made.

    Thanks for your vote!
    Verified purchase

    Reviewed Oct. 7, 2017

    Covered everything well. All my info was well done, covered all my information and took their time with me making sure that I had given all my info to him. It was a good review making sure that they covered all that he needed to get my process done.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Oct. 7, 2017

    Anika was fantastic! She answered all of my questions and made me feel comfortable with my decision. When the process was going to take longer than estimated she called me to let me know about it. I have never had such great service with any other company before. I look forward to NDR helping me with my future.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Oct. 7, 2017

    By my having unexpected financial problems, I called National Debt Relief for help. My Debt Specialist was Vanessa **. She told me the pros and cons about my situation, and she did an excellent job in helping to solve my problems. She was very professional and I give her an A Plus. My welcome call was from Gilberto ** who was very courteous and helpful. Thanks to all of you.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Oct. 7, 2017

    The only thing that I worry about is the very slow process to engage my debt collectors about my debt, etc. I hate to keep getting those calls and people absolutely oblivious and non-negotiable about my debt and about National Debt Relief.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Oct. 7, 2017

    Finally decided to work on getting out of debt and contacted National Debt Relief. The customer service representative that assisted me gave exceptional service from the 1st phone call I made until I had completed the process. Looking forward to the end product.

    Thanks for your vote!
    Verified purchase
    StaffProcessTransparency

    Reviewed Oct. 7, 2017

    They were great. Very helpful and walked us through the process to get started and explained everything. It's a good feeling to see light at the end of the tunnel. Thank you once again for helping us get our life back on track!!!

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Oct. 7, 2017

    NDR's reps were very polite, informative, patient and strived to create a feeling of security. Only advice: Review documents a little slower. Overall good customer service. Thanks. NDR is cool. NDR is nice.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Oct. 7, 2017

    Great customer service. I was a little skeptical at first. Everyone I talked to was such a big help and answered all my questions. They made me feel comfortable. I would definitely recommend the service a friend or family member. Thank you for everything.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Oct. 7, 2017

    I called multiple debt settlement companies and National Debt Relief offered me the most comprehensive plan at an affordable rate! My experience thus far with their employees have been informative, reassuring and extremely charismatic. I would highly recommend them to a friend in need. Hopefully this experience continues going forward.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcess

    Reviewed Oct. 7, 2017

    I just want to say how grateful I am to have discovered National Debt Relief. They were very friendly and easy to talk to. I would recommend to anyone needing help with debt issues. As soon as I realize I was headed for trouble I contacted them. I was accepted into their program within an hour. Everything was handle over the phone. Thanks again.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed Oct. 7, 2017

    I spoke with Justin ** and he was wonderful. Very understanding and professional. He answered every question that I ask and he knew that I was extremely anxious as I have paid everything right on time and he had no money to live on. But the bills are always paid and it was a massive struggle for me and he was just wonderful. I called him twice, And he explained everything thoroughly. Your company is actually saving me and I thank you so much.

    Thanks for your vote!
    Verified purchase

    Reviewed Oct. 7, 2017

    This organization was very proactive in their efforts to help me become debt free. Their customer support efforts were phenomenal and if I had to I would recommend to a friend. Overall I'm very pleased with the experience I've had so far with this organization.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Oct. 7, 2017

    I saw National Debt Relief online when I was researching different places to take care of my debt. Their reps are very professional and they do their job very well. My experience with them has been very effective and my credit rating has gone up 85 points on TransUnion and about 60 points on Equifax in the past six months.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Oct. 7, 2017

    I feel that I am in the right track being part of the National Debt Relief program. But only time can tell when no more debt Collecter calls me. I feel that I have made the right choice and I think that the specialist who helped me is very professional at what he does.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Oct. 7, 2017

    I needed a debt relief really badly and the National Debt Relief staff were all good. They made it easy and they helped with everything that they could. But I stopped using them because they were paying all those charges elsewhere before they paid the stuff that meant something. There was no point in me wasting $500 a month. It was a good experience though, just not the right timing for me. We'll probably use them in the future again.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Oct. 7, 2017

    We have to move and buy a house and once we got up here we got debt over our head. So, we have to try to consolidate it. I looked into a few companies but National Debt Relief has good reviews so I went with them. Everyone's been great. I've been with them for a few months now and they've been fixing our credit, so that's a good thing and I'm satisfied so far. It's a great company and I would totally recommend them to a friend. We had an overall good experience with them to date.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Oct. 7, 2017

    Working with National Debt Relief has taken a lot of stress off of me. I was having a little bit of trouble, and I decided to seek their help a few months ago. The NDR team has been very good.

    Thanks for your vote!
    Verified purchase
    Customer ServicePriceStaffTransparency

    Reviewed Oct. 7, 2017

    I had a good amount of debt with my credit card and I was trying to look for options on what I could do to lower the cost as well as speed up the process of paying them back. The reviews I read online led me to NDR then their reps were helpful and explained everything well. I always got an email with the information needed and they were nice when I had to re-ask a question.

    With them, I was able to make a payment that I could afford to get into debt relief. They were also able to find a way to settle my debts within less than two years. They helped me get a loan from Liberty Lending which helped me pay off all my debts and the whole process took about a year. Now I'm just paying back my loan with Liberty Lending and I'm no longer under NDR's program. But I had a very good experience with them and I was very relieved and grateful that they were able to help me. I have also mentioned NDR to a couple of my friends. But they need to advertise more because there is another company that’s similar to them but is a fraud.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Oct. 7, 2017

    We ended up not working so we weren’t able to afford things. I signed up with National Debt Relief and they've been great. I’m on a four year plan and I’m still on the first year. They’ve been working with me and the experience has been very easy and really pleasant. They came to a payment plan and I’m paying off a couple of things right now. They've negotiated down one of my debts to 40% of what it was and I was really happy. Also, one of my creditors went after me, summoned me to court, and I paid for the attorney thing and NDR is taking care of that. They keep calm and I haven't had to stress about anything. Now it looks like the creditor wants to settle, so that's good.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Oct. 7, 2017

    I looked into relief help for I was financially embarrassed. So far, I’m loving my experience with National Debt Relief and everything works fantastically as far as their professionalism and their incentives. They’re on top of things.

    Thanks for your vote!
    Verified purchase
    Customer ServiceProcess

    Reviewed Oct. 7, 2017

    I was in a tight place and I looked into what National Debt Relief offered. I was interested so I gave them a call. Their customer service is good. Life has been difficult but NDR got me through the most difficult part. They’ve been very helpful with me as far as the payments and they're quick in helping me anytime I wasn’t able to afford it or I wanted to add more to my monthly payments. I definitely recommend them. They told me in the beginning about the program hurting my credit score but if there was a way around it not affecting my credit score as much that would be great.

    Thanks for your vote!
    Verified purchase
    StaffTransparency

    Reviewed Oct. 6, 2017

    My overall experience was more than expected. Everyone was helpful and very professional. It made a negative situation transform into a positive one by the way everything was informed and explained very well. I would definitely recommend to a friend if I ever hear anyone in a similar situation as I am in.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Oct. 6, 2017

    I have been struggling with debt for the past two years after a move and job change. The representatives I worked with were more than helpful and extremely prompt with their responses. I would definitely recommend this company if you are struggling with high debt.

    Thanks for your vote!
    Verified purchase
    StaffTransparency

    Reviewed Oct. 6, 2017

    They were very helpful and I thought I would have to file Bankruptcy but they are going to try to get my debtors to work with me. They were very informative and explained everything to me as we went through the paperwork.

    Thanks for your vote!
    Verified purchase
    Customer ServiceTransparency

    Reviewed Oct. 6, 2017

    Tamara and Ronald were excellent and covered all aspects and were able to answer any questions I had. I look forward to working with National Debt Relief and hope that the outcome is as quick as the application process and completing the phone calls and paperwork. Again, excellent communication with Tamara and Ronald.

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed Oct. 6, 2017

    I just now got set up but so far so good and dealt with Sam **. Very nice guy, made process super easy. Thanks for all the help. Can't wait to get started in the program and this two year debt relief to get paid off and on with better bigger things... Thanks again for all the help and patience with this redneck country girl lol.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Oct. 6, 2017

    Everyone that I spoke to during the application process was wonderful. They were very professional, efficient, knowledgeable and just seemed genuinely caring. All my questions and concerns were answered and I feel very confident that National Debt Relief was the best choice to help me become debt free.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcess

    Reviewed Oct. 6, 2017

    Matthew ** was our first contact with your company and he could not have been more professional and informative in explaining the program. He promptly returned calls and provided answers to all of our questions. Matthew was instrumental in our first step to become debt free. He was the voice of encouragement after a difficult year. Thank him for us both!

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Oct. 6, 2017

    Agents that help me with my application with National Debt Relief were very helpful & made me feel better about my financial situation. Your company has relief me a ton of stress. It's no wonder that you people the best in what you do. Thank you very much.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Oct. 6, 2017

    Safia ** was great. She didn’t waste any time and was on point. Very professional as was the representative that went through the legal process. Also both were very patient dealing with people who aren’t technical savvy. I definitely would recommend your company.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed Oct. 6, 2017

    My experience has been so so great, very professional and very quick. Like the attention and the prompt reply. Alex and the customer service rep that took care of all my questions were very helpful and clear to every question I had.

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed Oct. 6, 2017

    The team member was so knowledgeable of all the information presented. All my questions were answered with great trust and understanding of the program. I would recommend this program to other because the staff and program seem to put my life back on track.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Oct. 6, 2017

    I highly satisfied National Debt Relief. National Debt Relief has done everything that they said they would do. National Debt Relief has kept me updated and informed with what they are doing with my creditors. My wife and I are going to recommend them to our friends.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Oct. 6, 2017

    Not able to recommend at this time because my friends are not in debt right now, but I will when I can. I had a great experience with Earl ** & with Eric **. They both were extremely helpful and patient.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Oct. 6, 2017

    I was very happy they seemed to know what they were talking about. Extremely helpful and full of know how. They also made me feel judgment free. I am excited to start working with this company thanks to the people that helped me set it up. But I also hope I never have to use it again after I'm done with this program.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Oct. 6, 2017

    The staff is very friendly and wants to help. They do not judge and are understanding of situations. They are pro-active. They are competent in answering questions. I will gladly recommend this service to others. I look forward to working with this team to establish financial stability.

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed Oct. 6, 2017

    I am truly grateful for the help National Debt Relief has provided me with in terms of being my liaison between me and my creditors. I can see the light at the end of the tunnel sort of speak and being debt free is within reach. How exciting and relieving to know I won't have to deal with any more embarrassing call from collection agencies.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Oct. 6, 2017

    They did not treat me like I am a stupid. Thank you. I feel that I have a hope to clear my mistake. I know what I did. I just need help. I do not need preaching/instructor or treat me like a child. All agents from National Debt Relief I associated with they do what I dream of. I can talk with my confidant. I recommend who need help like me.

    Thanks for your vote!
    Verified purchase
    Customer ServiceTransparency

    Reviewed Oct. 6, 2017

    Fast and easy. Everything was explained and they exceeds expectations. All my questions were answered and any concerns I had, I was reassured with a positive answer. The only thing I didn't like is that I was not told about the account bank fee upfront. It was said the second time around.

    Thanks for your vote!
    Verified purchase

    Reviewed Oct. 6, 2017

    Just enrolled. Easy, hopefully gets us out debt as described. Feel relieved. 45 months to go to being debt free. We were in debt too deep to get out ourselves. National Debt Relief program gives us hope after years of digging a debt hole. God bless.

    Thanks for your vote!
    Verified purchase

    Reviewed Oct. 6, 2017

    I signed up for NDR at the end of July, and within 4 months -- my 1st debt was resolved!! I am very pleased with the results. NDR was able to settle a 3 year old debt with one of my creditor's and saved me over $850!! I am looking forward to seeing what NDR will do for my other creditors! Overall, this is proving to be the best decision I have made in a long time!

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed Oct. 6, 2017

    It was easy to speak with Andrew **, he was thorough and knowledgeable and then with Jonathan **. Both were Professionals and made the process smooth... all questions were answered to make me confident with your service. Thank You.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Oct. 6, 2017

    So far the service is very helpful and I am more confident about being debt free. The customer service reps were very helpful as well. This year alone has been a very trying year for me financially as well as mentally and I decided to take the first step in order to have financial stability in the future.

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed Oct. 6, 2017

    I was very apprehensive with moving forward with a debt relief program, however, my experience with Jose and Monica at the welcome call center has made me feel RELIEF that I will eventually be out of day. A light at the end of the tunnel, so to speak. Thank you for everything.

    Thanks for your vote!
    Verified purchase
    Jennifer increased rating by 1 star.
    Staff
    After a positive interaction with National Debt Relief, Jennifer increased their star rating.

    Reviewed Oct. 6, 2017

    The gentleman that helped me Luis **, was very helpful but I'm not very computer smart and there was a lot of info that came out to me confused. I also had a hard time contacting a lot of my acct as I normally don't go online and I had to set up acct. I had cut up my card and didn't have acct no.

    Updated on 08/09/2018: I've been with National Debt Relief's program a little bit less than a year. They gave me a timeline of three years and it has all been managed quite well. It takes the pressure off that somebody is really making sure that you’re getting stuff paid. They’ve taken care of negotiating everything. I make my payments every month and it comes out of that. The follow through and the contact with me is what most impressed me. They keep me posted all along the way. They told me what the companies in negotiation with them were willing to do and asked me if I'm willing to go along with it. They worked it out for me. I would highly recommend National Debt Relief. I'm pretty happy with it right now.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed Oct. 6, 2017

    When I received my welcome call I expected someone to be a little more pleasant than she was. She was not in any way rude or mean, but she was not as happy as I would have expected a welcome call associate to be. Everything was explained well and she made sure that if I had any questions to ask (But I did not).

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Oct. 6, 2017

    The agent was very help In guiding me through the process of submitting a letter to your company. All agents have been very helpful, when I have called with questions or concerns. Keep up the good work. Thanks!

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Oct. 6, 2017

    Received great customer service from National Debt Relief today. They really went out of their way to work with me and to meet my needs. Every time I have talked with them, they have come through for me. Marina was great and provided me with excellent customer service. Couldn't be happier. Thank you!!!

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcess

    Reviewed Oct. 6, 2017

    I was referred by a satisfied relative. Both my Rep (Eugene) and Welcome Rep (?) were efficient, kind and thorough. Really gave a sense of relief about NDR process and clearing debt. Answered questions to my satisfaction. Overall, good experience.

    Thanks for your vote!
    Verified purchase
    StaffTransparency

    Reviewed Oct. 6, 2017

    Both reps I spoke to were very professional, informative, and explained everything to a point where I had very minimal questions. I had a great experience and highly recommend your company to anyone. Thank you very much!! Have a great day!!

    Thanks for your vote!
    Verified purchase
    Transparency

    Reviewed Oct. 6, 2017

    Just signed up for their program last evening. I'm impressed with their thoroughness, attention to detail and manner in which they explained everything. While it's too soon to say how effective they are, I feel confident that they will be a good solution for me.

    Thanks for your vote!
    Verified purchase
    Transparency

    Reviewed Oct. 6, 2017

    Both Gene and Harry explained to me lengthily the what and whys of NDR and as a layman, I got a good grasp of the explanation. I feel more confident that NDR can really help me now that I understand how the system works. I also like the fact that NDR will help should my creditors resort to legal action. I am looking forward to that day when I will be debt-free. Thank you in advance NDR.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Oct. 6, 2017

    Very thorough and efficient. A pleasure to do business with. I could have made a better choice. My wife and I are once again sleeping at night. If you have overextended your credit then give these people a call. They will help with blinding speed.

    Thanks for your vote!
    Verified purchase
    StaffProcessTransparency

    Reviewed Oct. 6, 2017

    I have a very good experience with the person who helped me enroll in the program. Valentine was so professional and accommodating. Everything was well explained and guided me through the enrollment process. Hopefully the program works and lead me to worry free financial life.

    Thanks for your vote!
    Verified purchase
    Transparency

    Reviewed Oct. 6, 2017

    Their service was prompt and their details about the business was clear. I will recommend to a friend. My wife and I was looking for the best way to clean up our credit without filing bankrupt. I saw National Debt Relief being advertised on television, we talk it over and gave them a call.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Oct. 6, 2017

    Thanks to Joel who helped me through a difficult experience, he was thorough and very friendly. I've been trapped by credit card debt for many years and I can't get out. With your help I can finally see the end. Thank you!

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcessTransparency

    Reviewed Oct. 6, 2017

    Going into this process was scary for me, you always hear about horror stories of people paying fraudulent companies. So when I called and spoke with Matt ** he quickly put my nerves at ease. I also read a ton of great reviews before calling. Matt was beyond helpful, he let me ask as many questions as I needed to and also explained his answers in detail.

    He didn't treat me like another number, he took interest in my crazy life stories and even made it a point to relate to me and my issues with my credit. The kid deserves a raise!! I work in customer service also and it's not an easy job, so kudos to Matt! I look forward to this journey now of becoming debt free instead of being scared of the process!!

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed Oct. 6, 2017

    Excellent customer service and explains everything in great detail. Helped break down each creditor and what each involved. Each person has been very supportive. Explained questions if I had any. Not difficult to sign up and very understanding. Would definitely recommend.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed Oct. 6, 2017

    Isaiah ** was very helpful and he assured me that I will get the best help possible from NDR. Also when I called for my welcome call the guy who picked was very thorough and explained everything clearly. Thank you for your help.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Oct. 6, 2017

    Mr ** was very helpful and pleasant... though it was kind of long wish it was shorter... but painless. The representatives made it easy expectationing things to me over the signing the forms and sending them so I can get on the path of becoming stress free of bill collectors.

    Thanks for your vote!
    Verified purchase
    StaffTransparency

    Reviewed Oct. 6, 2017

    Very knowledgeable, explained so that I understood, friendly, took their time, very forthcoming with information, and answered all my questions. Very happy and excited to start this journey to be free of some debt. I really wish National Debt Relief could assist with school loans as well.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Oct. 6, 2017

    The lady I worked with was so helpful. She ans. all questions and she could not be more helpful. I hope all your employees are as wonderful. In fact everyone I have been in contact with have all been more than helpful.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Oct. 6, 2017

    Fast and Easy. Sam and Victoria were both very helpful and courteous. They described everything in detail and made it very easy to understand. Looking forward to getting rid of our debt. We will recommend to our friends and family. Thank you so much!

    Thanks for your vote!
    Verified purchase
    Customer ServicePriceStaff

    Reviewed Oct. 6, 2017

    I was getting a divorce and things were getting out of control and I wanted to be able to buy a house. I looked into debt relief and I've been with National Debt Relief for a year now. The rep that I have spoken with over the phone was very friendly. And everybody has been very nice and courteous and they don’t make me feel uncomfortable that I have debts. They encouraged me that I could get my debts taken care of fairly quickly, and they were responsive, too. I had an issue where I had to change my account that they were debiting, and they got it in right away and didn’t charge me anything. NDR has already paid off one of my bills and they already got a settlement with another one. It's been a slow process because I don’t have the money to put into it, but right now, I'm thinking of building up my savings again so that they can get my other two debts settled. I really enjoy working with them, and my experience has been very pleasant.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Oct. 6, 2017

    I had too much in all my cards and I was making minimum payments. I also missed one payment, so I thought I’d try and do something. Everybody that I spoke to from National Debt Relief was very nice, understanding and informative. I exchanged several phone calls with their reps, and if I had a question and somebody couldn’t answer, they’d tell me to hold on so they can make sure. They didn't want to give me the wrong information, which was good.

    NDR was very quick. I started in February. I only had them for three months and they already had two settlement offers for me. However, I got out of the program because I couldn’t afford it. I told them my situation and they were sorry that I couldn’t stay in the program. They also said that if a different fund became available, they would welcome me back with open arms. I would definitely recommend National Debt Relief. They’re wonderful. If I could go back to any company, it would be them.

    Thanks for your vote!
    Verified purchase
    Process

    Reviewed Oct. 6, 2017

    We want to get out of debt and everyone at National Debt Relief has been great. I’m in the first year out of four of the program and we're happy now that we’re on our way to being debt free.

    Thanks for your vote!
    Verified purchase
    StaffTransparency

    Reviewed Oct. 6, 2017

    I definitely recommend National Debt Relief. They have affected my life in a positive way and I'm out of debt. I wanted to take care of the money that I owed to different accounts and a friend told me about them. They have an excellent team and all were very well. They walked me through the entire thing and answered whenever I need them.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Oct. 6, 2017

    I was having a problem with several small bills that added to a large lump sum. For the most part, especially in the beginning, the National Debt Relief team were extremely cooperative, prompt, responsive. I thought they were great and I was very pleased with the way they were handling things. And then all of a sudden, it was like the ball got trapped and nothing has happened since April. I've made a deposit of $20,000 into the account because I wanted this all resolved quickly. I didn't want to be making monthly payments and waiting for them to get enough money to pay off accounts. I made the $20,000 deposit with the agreement that they were going to wrap these things up. And they did. The first five went really quickly. Then the last two have been going on for months and months and months and nothing has happened. So now, I'm not happy.

    I spoke to Raymond last week. I put the claim in the online thing that I filled out. He was very helpful and gave me information, promised it was going to be followed-up and also readjusted my monthly payment because now, they are almost through with $20,000. So now, they need monthly payments. The whole thing is not setting right with me. But in any case, I'm not willing to say, "Oh, yeah. It's all taken care of," because it isn't.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Oct. 6, 2017

    I’m a college student and I got into a credit card debt situation. I had to get it taken care of before I ended my master’s program or I’m going to have a huge student loan and credit card debt which would go against me. National Debt Relief took out what they’re supposed to take and took care of the bills.

    I called whenever I have an issue or question and the National Debt Relief team answers right away. I had mail delivered telling me to start the program. I called and told them I already started. I also had an issue where my bank numbers were wrong but we figured that out. It was a hard start but my anxiety level is not as high as it used to be.

    National Debt Relief helps out greatly. They are the people I turn to when I was down and reached rock-bottom. I’m 59, have four adult children, working on a master’s degree and caring for four grandkids. I’m trying to graduate before three of my children graduate so I’m setting a good example of going back to school and focusing on education.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Oct. 6, 2017

    After a divorce, I had a lot of credit card debt. So I signed up with National Debt Relief and so far, so good. I only have four creditors and two of them have been resolved. Two more and I’m done. Working with them has been a huge relief and very helpful with my situation. But they could have a little bit more communication with their clients because some time will go by and I don’t hear anything from them. So it would be good to hear how they’re working with certain creditors or where certain things stand up before it’s completely at that point where they’re ready to settle.

    Thanks for your vote!
    Verified purchase
    StaffProcessTransparency

    Reviewed Oct. 6, 2017

    The details of NDR's program were more appealing than going out with other providers, and I felt comfortable with it. They answered all my questions and gave me the comfort level to go ahead and proceed. I haven't communicated with them in a while but so far, it's been good.

    Thanks for your vote!
    Verified purchase
    Process

    Reviewed Oct. 5, 2017

    I really need help with managing the huge amount of debt I've incurred. Over the past few years I've struggled to make monthly payments, yet still not able to lower the debt by making minimum payments. I heard about this program listening to the radio and called to get more information. Kester was very thorough in explaining the program and signing me up. Jamie, who review my application for accuracy was through as well. I am pleased! I look forward to being able to breathe and not seeming to "spend my wheels, but getting nowhere". Thank God for this program!!!

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed Oct. 5, 2017

    Thanks for all the help. Narkis was amazing! Customer service was great. No additional information required at this time. I was worried no one would help me and after many "No’s”. I finally found someone to take the time and work with me. Thank you again.

    Thanks for your vote!
    Verified purchase
    StaffProcessTransparency

    Reviewed Oct. 5, 2017

    He was very helpful, polite, and it was a very pleasant experience. He gave me peace of mind. It is very stressful not to be able to pay your bills. He was very patient also and explained the program very thoroughly.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Oct. 5, 2017

    They are working hard to help me settle my debt. When calling in the hold time is never long and they are able to answer my questions easily and understandable. It is always a pleasant experience when I speak to them. I like that I can approve settlements via email as calling in is not always the easiest option.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Oct. 5, 2017

    Thanks for the great advice and assistance with helping me get out from underneath this massive anchor of debt! I appreciate the simple, plain, spoken information in helping me make a solid financial decision. After doing research and reading reviews I felt I was making a good decision. The representatives were upfront, patient and professional! They were all about helping and that was welcomed. Thank you again. I will definitely refer friends for help with their situations.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Oct. 5, 2017

    Everyone did a great job. Both representatives that I spoke with were a big help. They provided answers to each question I had and made me feel comfortable in making this step. I would recommend National Debt Relief to anyone having trouble.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed Oct. 5, 2017

    Readily and highly available, informative and willing to work with me on communication and freeing my life of debt! I have completed a program of this nature in the past and I look forward to future success this has brought me in the past.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Oct. 5, 2017

    They were very helpful and I appreciate their professional and courteous help with paying my creditors. They listened to my needs and promptly find a manageable solution to help me resolve my debt. I highly recommend this service to anyone struggling to get out of debt.

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed Oct. 5, 2017

    The agent was awesome. She was very knowledgeable about the program. I wish that I could get her every time. She was wonderful. She explained how much and when I would have the accounts paid off. Her attitude was the best and I could tell that she love her job.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcess

    Reviewed Oct. 5, 2017

    I had a great experience with Steve and when I called for the Welcome call. Steve to me went over and above to make sure I fully understand every step of the program. I never felt rushed to end the call or to sign the contract neither pressured. I felt welcomed on every call and both reps gave me a peace of mind about the program I was enrolled in. I have never received such wonderful customer service experience. I don't believe there's nothing for them to improve in. I have already recommend the program to 2 co-workers because of the awesome customer experience I received. They both always asked me if I had any other questions. I loved the customer service. Thank you so much for your help. You have unloaded a lot off my back. I wished everyone that worked in customer service was like Steve.

    Thanks for your vote!
    Verified purchase
    Customer ServiceOnline & App

    Reviewed Oct. 5, 2017

    Debt for one of my creditors was resolved quickly within 3 months; a no hassle resolution. Looking forward to resolving the next 4 other creditors. The application was fast and easy. Before resolving debt, they email you for your approval.

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed Oct. 5, 2017

    I feel I'm making an excellent decision by enrolling in the program today. What felt daunting yesterday, feels manageable today because I now have a game plan. The plan that's simple and easy to work through. Everyone I spoke to on my case was knowledgeable and easy going.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed Oct. 5, 2017

    The initial rep I spoke with was extremely nice and personable and made me feel at ease right away. This was an extremely difficult call for me to make as I don't like asking for help but this was a very necessary step to take. I never once felt judged and felt that all my questions were answered. Both representatives (initial and welcome call) were informative and patient with me as I asked questions. I didn't need to ask many as they were very thorough in their explanations. I am looking forward to working with this company and am looking forward to financial stability in the near future.

    Thanks for your vote!
    Verified purchase
    StaffProcessTransparency

    Reviewed Oct. 5, 2017

    Lana was exceptional. She calmed me down and was understanding of my issues. She made me feel at ease and walked me through the process step by step answering any questions I had along the way. Thank you so much for easing my stress.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Oct. 5, 2017

    Customer service is excellent, my debt is being taken care faster than what expected. Definitely glad I went with National Debt Relief, there is a lot of services out there, but nothing like this service! They definitely took a bad situation and made it a better one. They keep in touch with their customers, and never leave you guessing. Definitely refer to friend. Thank you.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Oct. 5, 2017

    I am retired and had created some unforeseen debt in moving here and with only receiving one income a month I just couldn't handle the household bills and the credit so I did my research and decided to ask for your help and I was glad I did because Mr. Earl ** was so patient and professional in helping me with my needs and explaining them in layman's terms so I could understand. The lady who called me today for the follow up call, I didn't catch her name, but she was just as nice. Blessings to all your staff for your service. I can rest at night knowing that you all have my back.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Oct. 5, 2017

    I have had a favorable experience with National Debt Relief thus far. The two customer service specialist that assisted me, were informed, positive and willing to go the distance to make me feel comfortable. I am eager to start this journey, and I am optimistic that it will be a positive experience.

    Thanks for your vote!
    Verified purchase
    StaffTransparency

    Reviewed Oct. 5, 2017

    National Debt Relief helped me to fix my credit issues and they were very professional and explained everything completely. I would highly recommend them to my friends and family. I will be out of debt in three years and could not have done it without them.

    Thanks for your vote!
    Verified purchase

    Reviewed Oct. 5, 2017

    We are both retired and living on fixed incomes. Our credit ratings are dropping even when we make the minimum payments. NDR gave us a workable solution to get out of debt and build up our credit. We'll be debt free in a little over three years! Such a relief!

    Thanks for your vote!
    Loading more reviews...

    National Debt Relief Company Information

    Social media:
    Company Name:
    National Debt Relief
    Company Type:
    Private
    Year Founded:
    2009
    Address:
    180 Maiden Lane, 30th Floor
    City:
    New York
    State/Province:
    NY
    Postal Code:
    10038
    Country:
    United States
    Website:
    www.nationaldebtrelief.com

    Media

    VIDEOS & IMAGES