National Debt Relief Reviews
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About National Debt Relief
National Debt Relief is one of the largest debt settlement companies in the U.S. Founded in 2009, National Debt Relief negotiates with creditors to reduce how much you owe on unsecured debts such as credit cards, personal loans, medical bills, private student loans and collections. It offers personalized plans to help you resolve debt, along with support from dedicated debt specialists.
- Free consultation with debt coach
- Free debt relief quote
- Numerous accreditations
- Professional and responsive customer support
- Easy enrollment process
- Fees can reduce overall savings
- Not available in all states
National Debt Relief Reviews
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Reviewed Oct. 12, 2017
So far this process has been amazing. I was a little bit apprehensive at first. Turning finances and personal information over is a little scary but NDR has been wonderful and so reassuring. I am excited to see where this process takes me and get all debts cleared up.
Reviewed Oct. 12, 2017
Easy to use. They were not degrading at all, made me feel like a responsible human being again. Both contacts with their personnel were 4-star. Everything was explained in clear language and the "Welcome" call was exceptional in clarity and was very comprehensive. All of my many questions were clearly answered. So far a good experience.
Reviewed Oct. 12, 2017
Very positive, very reassuring explained every step. Gave me time to ask questions and answered. Made sure I understood the process. Explain how the company was there to help me get out of debt and to reach my goal of being debt free.
Reviewed Oct. 12, 2017
Excellent, Shellie was great to work with. She help me through each step very patiently, answered all my questions responded to all my questions to explain every detail throughout the whole process. She was always polite and eager to help me.
Reviewed Oct. 12, 2017
I was so stressed before I got in touch with National Debt Relief. They took that load of stress off of me. They were very good at explaining the whole process and keeping me updated. I am very satisfied with choosing them to help me with my debt problem.
Reviewed Oct. 12, 2017
So far my experience is a 5 star. I was explained everything in depth and was given multiple opportunities to ask questions for clarification. They are able to help me get out of debt in 3 years 1 month. I finally see a light at the end of my dark debt tunnel. I'm just kicking myself I didn't do this sooner. I'm hoping my 5 star experience continues as well as it started out. Thank you for your excellent customer service.
Reviewed Oct. 12, 2017
Superior customer service. Up to this point I am very satisfied with National Debt Relief. I would like to know if there's an option down the road to pay off early? The one unsatisfactory issue I have is I asked for some information on paying off early and no one called me back...
Reviewed Oct. 12, 2017
Very helpful nice and treated me like a person. Told me everything I need to do and the things not to do and they were right on time when they said they would do something. Took a lot of stress off of me. Now I can start to sleep again and realize I had a problem.
Reviewed Oct. 12, 2017
I had a great experience with my representative. She was very kind and courteous and made me feel comfortable when making this big decision to get out of debt. I appreciate how thorough she was with making sure I was aware of everything to expect!
Reviewed Oct. 12, 2017
Mr. Steven ** Is a great asset to your company and was very helpful in explaining everything and how the program work and patient and a great manners in this important matter. Thanks to your company and Mr. Steven **.
Reviewed Oct. 12, 2017
Very informative and courteous. All my questions were answered and I received a call back in a timely manner. Wasn't placed on hold for a long time and the representatives were very friendly and understanding. Gave me the reassurances and peace of mind.
Reviewed Oct. 12, 2017
Loudjine ** was the customer rep who spoke to me. She was very respectful of my situation and answered all my questions. I was very upset about my situation and had been putting off getting help. I feel that this program will work for me and am hopeful my situation will improve.
Reviewed Oct. 12, 2017
Great customer service. I felt as if I was understood and I was explained the correct program for me and answered all of my questions. I know that with their help I can see myself debt free in no time at all.
Reviewed Oct. 12, 2017
Very informative and helpful. Reassuring me that I will solve this debt problem. Callback to make sure I understood that I could take my time and research what I thought would be best for my situation. Customer service was very nice and the email with the signature was very convenient.
Reviewed Oct. 12, 2017
Drew ** was very helpful and compassionate on getting us set up for a debt free future. He was also very knowledgeable about the program. He also stayed late and waited for my husband to get home from work. We give him a A+++. Mahalo Drew for your support.
Reviewed Oct. 12, 2017
I was very nervous about calling them but the staff was very professional and explained the process well. They were able to put together a payment plan that I could afford. I can't believe that I will finally be out of debt.
Reviewed Oct. 12, 2017
The debt specialist who gave me a free assessment was both professional and sensitive to my circumstances. The information was easy to digest and the process fluid and quick. All concerns were addressed. Afterwards a second person reviewed all the points addressed for further clarification. This was great for a person like me who hates wrapping my head around financial and legal complexities. Would definitely recommend to a friend!
Reviewed Oct. 12, 2017
Everyone that I talked to was very nice and explained everything well. Yes I would recommend your company to my friends and family. My daughter recommend you to me. She has been so well please with your help. Thank you for your help.
Reviewed Oct. 12, 2017
Ivori ** and all others who were spoken to were fantastic at answering all questions and being available when needed! All employees were pleasant and friendly to speak with. Emails were clear, and all directions were easy to follow. Would recommend to others!
Reviewed Oct. 12, 2017
Salvatore was very kind and pleasant and answered all our questions... I would recommend him to my friends. They went over all of our paperwork and assured us that they would handle everything in a professional manner. The welcome call was quick and easy and the gentleman was very kind.
Reviewed Oct. 12, 2017
So glad I went this route. The staff is great and they put my mind at ease. This program works. Can't wait to be out from under all this financial burden. Any doubt I had about this has been put to rest and I am excited about being debt free. Thanks to National Debt Relief.
Reviewed Oct. 12, 2017
I am most pleased with the professional assistance I received when I contacted National Debt Relief. I was made to feel comfortable and not like a loser. Michelle was very courteous and helpful. Your help has taken a huge load off my shoulders. Thanks again.
Reviewed Oct. 12, 2017
Employers were very friendly and helpful. They explained the program well and helped me make decisions about my financial future. Jannah was patient as I at times took a while to get back to her. This program seems very complicated, I asked a lot of questions and the employees were very helpful.
Reviewed Oct. 12, 2017
Daniel was very informative, patient and willing to help me understand this process. Grateful beyond words. I truly was struggling to understand some parts of this program and I didn't really want to give him the sensitive info he needed to help me. He was very reassuring and helped me realize that this company comes very highly recommended and that they are dedicated to keeping my info safe. I am beyond grateful!
Reviewed Oct. 12, 2017
NDR explained everything that I needed to know about how they were going to help me pay off my debt. They also disclosed the things I need to be aware of when dealing with my debt relief. Freddy did a great job, did a great job answering my questions and being patient with me. Look forward to putting an end to my debt with NDR and recommend them to those who chooses to settle their debts as well. Aloha.
Reviewed Oct. 12, 2017
I was having trouble financially in trying to keep up with my bills and I had a lot of credit card debts that I could not pay, so I looked into debt relief help. I'm now a few months into the debt relief process with National Debt Relief and they have been doing a great job. My dealings with the NDR team have been very good and working with NDR has taken a lot of stress off of me. NDR really helped me out. Without them, I might have gone into bankruptcy. NDR is a wonderful company and I would recommend them to anybody. They're there to work with people and help them in any way they can and their debt relief program is great.
Reviewed Oct. 12, 2017
Working with National Debt Relief has relieved stress mainly on my monthly bills. It cut my bills from $1000 a month down to $400 a month. Most of the interactions I’ve had with them has been very good. They’re very good at detailing exactly what’s going on, the processes, and the price that it’s going to take. They’re working with me on my debt and liabilities and trying to get everything gone as quick as possible.
Reviewed Oct. 12, 2017
I was looking up online and doing research about which company would be best for credit. I called up National Debt Relief and they were very helpful and informative. They are always calling or emailing for updates. They're also very attentive and effective in everything they do. Plus they answer all my questions so I feel very comfortable with them. Overall they keep things as simple as possible.
Reviewed Oct. 12, 2017
I was in a little bit over my head and needed debt relief. National Debt Relief has a good rating and everything was very interactive and handled professionally when I first contacted them. Now, a lot of the interactions are over email, which I am absolutely fine with. They're very courteous, professional, and willing to help. If someone else is in the same position I was at that time, I would definitely tell them to go and look into National Debt Relief.
Reviewed Oct. 12, 2017
I was going through a divorce and I chose to take on everything that we had as a couple and to try to settle the divorce. But I knew that I couldn’t do that alone and I needed some assistance, so I looked into debt relief help. I went into a 48-month program with National Debt Relief. I started on the program with NDR a year and a half ago and, so far, everything that I was told has come to pass and that has been a relief. Obviously, the process was still painful and it was clear that I wouldn't again make the mistakes that were committed before.
The initial phase went quickly as far as getting information and getting onboard with NDR. That was good and thorough, and everything flowed. Then, as accounts were resolved, I expected the process to go a lot quicker and to have a lot more dialogue as far as where we were in the process. But since then, the process has been limited. Overall, the process was fair, but the communication along the way needed some help. I got emails from them and they checked my account occasionally, but I was getting no verbal confirmation as to what was going on and they weren't calling me to let me know the status of things in my account.
Reviewed Oct. 12, 2017
I wanted to have better credit but I have debt. I found National Debt Relief online and I contacted them. Their representatives have been very helpful and they would communicate every time they had questions or more information regarding my account. So far, everything has been great. I'm waiting on my credit to get better so that everything is going to be fine and I'm going to be all set.
Reviewed Oct. 12, 2017
I heard of National Debt Relief online and I don't have problems with them at all. Everything is going really well. National Debt Relief has helped me with my bills and I would recommend it to my friends.
Reviewed Oct. 12, 2017
National Debt Relief is the largest debt relief agency in the country and their team members are very easy to work with. They’ve been communicative, explained everything well and let me know everything that’s going on. They're very clear, concise, and detailed on their description. Their materials are very comprehensible, nothing particularly difficult. My debt is over $100,000 and I've only been working with National Debt Relief for four months but everything has been smooth so far. I've been trying to avoid declaring bankruptcy but I'm starting to run out of money. I feel compelled to pay at least something back and I don’t want to cut and run. I feel lousy about the whole thing but I blew through a $1,000,000 in about two and a half years, so it's not a pretty story. Still, they know what they're doing. It's been a fairly positive experience and everything has been problem-free so far.
Reviewed Oct. 11, 2017
Well so far I'm just happy that there is someone out there that will help me Resolve my debt. This company seems to go the whole 9 yards and making sure they resolved the debt that you have occurred over your years. I am confident that this will be resolved. I feel very confident that they will achieve their goals and my goals.
Reviewed Oct. 11, 2017
The two people we dealt with were very helpful, answered all our questions and made us feel relaxed during this stressful process. We were very uneasy at first but they reassured us that we were doing the best thing for us. We just wanted to live again and not be so stressed all the time!!
Reviewed Oct. 11, 2017
The customer service representative was very knowledgeable and personable. I am happy that I have taken the initiative to enroll into the program and take a step in the right direction for financial stability. From the beginning the representative worked with me and had patience while explaining the process. I felt supported while making my decision.
Reviewed Oct. 11, 2017
I definitely would recommend National Debt Relief. My experience was excellent. I fell ill and could not work for over 6 months, I reach out to find out what my options were. They saved me from bankruptcy. Thank so much!
Reviewed Oct. 11, 2017
When I first started to contact National Debt Relief I was very nervous but after talking to Ricardo about the program everything seemed to make sense. Ricardo did a great job of going through the program with me. I was thinking there was no hope, but now there is light at the end of the tunnel. Thank you so much.
Reviewed Oct. 11, 2017
The young lady Tangela was extremely friendly and made me feel that this (becoming debt free) was doable. She was able to make me feel excited at the process and took away my embarrassment at being in need of assistance. The young man (can't remember his name) in the Welcome dept. patiently told me what I needed to do next and reminded me of what the next steps were. I am very happy with the service. Thank you and God bless.
Reviewed Oct. 11, 2017
I usually hate talking on the phone and dread making calls because I used to work in a call center, but the demeanor and professionalism of both service agents was great. They were efficient and clear and made it a pleasant experience!!!
Reviewed Oct. 11, 2017
One debt settled and resolved within 3 months with NDR, which could have potentially taken me 3 years to pay off without the service. Looking forward for my other debts to resolve soon. It's a process, sometimes frustrating but so far so good!
Reviewed Oct. 11, 2017
Always professional and helpful. My questions have always been answered with clarity and followed up with an email. I am already in the process of settling 3 creditors in less than a year. I think I am definitely on the right track to being debt free soon.
Reviewed Oct. 11, 2017
So far they have been great! Would definitely recommend them to anyone! Explained everything very clearly. Answered any questions that I had. They called at a time that was convenient for me. Very informative. Made sure I had several ways to get a hold of them.
Reviewed Oct. 11, 2017
My wife and I are very satisfied with negotiated settlements. We had some reservations coming into the process, however the results are noticeable. The staff described the settlements and payment status. Overall savings are remarkable. I had sent each debtor a copy of the letter, asking for the account to be closed and have only one that is persistent with calls.
Reviewed Oct. 11, 2017
Steven was extremely helpful & knowledgeable. He also was able to put me at ease with the difficult decision of this process. I am very glad I made the decision to call. My stress level has decreased & am able to sleep again. Thank you for everything. I will definitely recommend anyone to call.
Reviewed Oct. 11, 2017
Customer support team was very helpful and excellent in explaining the detail of this program to me. I'm so excited to begin this journey to becomes free! I understand it will not happen overnight, though, I am confident from the information the support team has given that in time I will not be disappointed. Thank You.
Reviewed Oct. 11, 2017
Very informative staff that allowed me to ask questions along the way. And I ask a lot of questions. Once the phone call was completed, I felt a huge amount of stress being lifted. Thank you NDR for the light at the end of the tunnel.
Update on 03/15/18: I would admit the process took longer than expected to hear if the creditors would negotiate (approx. 5 months) however, I have now received 2 notifications that creditors are willing to work with lower balances. That is a big relief and my stress level has gone down 100%. I know the process takes time and having patience helps!
Reviewed Oct. 11, 2017
Great customer service, very helpful. Went over paperwork while over the phone. Told me everything that would happen and when it would happen. Expecting to be out of debt before the normal time of paying monthly payments. Hoping to be debt free.
Reviewed Oct. 11, 2017
My dealings with the National Debt Relief staff were professional and caring. Their questions were all focused on getting necessary information regarding my needs, to prevent any later questions. I am certain that they will follow through with this well.
Reviewed Oct. 11, 2017
Billy was helpful and courteous even though I took days to think about it. He took the time to explain what the program was about. He was patient. It was quick. Billy was understanding with the situation I’m going through. He got my monthly request approved. Thank you Billy for your help.
Reviewed Oct. 11, 2017
It started off slow but now they are getting results while my credit score is rising. Without them my debt would have just got worse. I'm so thankful that I decided to do this program. It gave me a sign of relief and stop the creditors from calling me constantly.
Reviewed Oct. 11, 2017
Thank you for your help in helping us by providing a platform to help us get out of debt. This year has been a rough year on my family, due to a health concern and my work being slower than usual. So far I am happy with my experience.
Reviewed Oct. 11, 2017
So far, so good. Was $20,000 in debt six months ago, and am now only about $10,000 in debt. Within six months' time, my largest debt has been settled, for which I'm so grateful. They have answered all my questions and sent me reports every month of what they are doing on my behalf and what my balances are.
Reviewed Oct. 11, 2017
The experience was great from beginning to end. I will definitely recommend them to others. The process was stress-free and they were all available to answer questions. Never had to be concern with receiving an update during the whole process.
Reviewed Oct. 11, 2017
Awesome job! My dad has seriously decreased with a pay schedule that I can handle. National Debt Relief has helpfully explained every step by step move made to eliminate my debt. And they never settle without my approval! Five star experience for sure!
Reviewed Oct. 11, 2017
When calling in, I was very nervous about making the call but I knew it was something that needed to happen in my life. After going through a hardship of an engagement breaking off, I realized that I wasn't in great condition financially. But instead of facing my problems I pushed them off for another 8 months and let debt accrue. Finally enough was enough when I broke down and decided that I needed to start taking affirmative actions. I have set goals for myself now to pay this back sooner than the time allotted. I look forward to completing this process and sharing my struggle/success with others.
Reviewed Oct. 11, 2017
Everyone I have talked to at NDR are fantastic! Keep up the great work and having such nice representatives over the phone ease the stress of getting out of debt. I would definitely recommend this program to any friend or family member that may need debt assistance.
Reviewed Oct. 11, 2017
Very good customer service. The Welcome call went too fast and felt rushed. I couldn't understand. Other than that, great customer service. All were nice and polite. Called back several times and willing to answer any and all my questions. Always keep me informed when I have missing files.
Reviewed Oct. 11, 2017
They made me feel like it was truly important to help me get back on my feet financially and help me to successfully get out of debt the quickest way possible. Their customer service was very good and they made sure to explain every detail to me and made sure I understood.
Reviewed Oct. 11, 2017
I was very pleased with everyone I talked with. Everyone was very helpful and polite. Thank you. They were very good at helping me through time. I will tell anyone who ask to use this company. Thank you very much.
Reviewed Oct. 11, 2017
I would like to say that National Debt Relief people have done a great job in explaining the option to relieve me of my debt and would like to thank them very much and I would recommend National Debt Relief to anyone whether it's a friend or relative. One other thing it was so well explained. Again thank you very much.
Reviewed Oct. 11, 2017
Both Daniel and Paul were very professional and detailed when explaining the National Debt Relief program. There was a lot of details but I believe I have received email info that is same. Give those guys a raise as they are good people!
Reviewed Oct. 11, 2017
Quick, precise, friendly. Made sure I understood everything. Told me I could call anytime I had any questions. Told me what to do when creditors call, How to set up my account online. Gave me the number to call with any questions. Told me all about the legal fees.
Reviewed Oct. 11, 2017
The set-up and support has been extremely professional. Full disclosure of all aspects of the program. Agents have been extremely helpful and encouraging. Use of electronic signature makes the process go smoothly. Great documentation and support thus far. Very impressive.
Reviewed Oct. 11, 2017
I have been enrolled in the program since February 2017 and every time I speak to a representative they are kind and helpful. So far they have reached a settlement on two of my cards for about half of what the original balance was. I am very happy.
Reviewed Oct. 11, 2017
My experience was excellent. Both reps were very knowledgeable and friendly. They answered all my questions and explain everything clearly. Thank you all for helping me with my debt situation. I will definitely recommend National Debt Relief to all my friends and family members.
Reviewed Oct. 11, 2017
Had a good experience with customer service. Explain everything in details, willing to help with any questions I had, callback was excellent, all feedback was good, act like they care about the me and watch need to do and how to do.
Reviewed Oct. 11, 2017
The process to get started with NDR was simple, direct, and so stress relieving! I will be recommending NDR to anyone I know who could benefit from this program! I'm excited to see this all the way through. All details were explained in terms I could understand, and the friendliness and professionalism was outstanding!!!
Reviewed Oct. 11, 2017
I had the credit cards that I was building up and I want to get the debt down. I’ve been with National Debt's program for about two years now. They didn't tell me how long I am left to go. They only told me how much was paid, what's going on and then I don’t hear from them at all. Once in awhile they give me a call but that's it. But I know I can call them to get an update.
I thought that they were going to pay the debts off and I pay them in just one payment every month. I wasn’t told that they would put the funds aside and when they get enough they will start paying the credit cards off which I can do myself. So I was expecting something different but it worked out just as it goes and I had no problem with it. I put the funds in and then they pay my salary. But I would like National Debt Relief to let the client install the program and know how they're working it. But I think my debt is going down now. There can't be too much left.
Reviewed Oct. 11, 2017
Customer service for this company is great. If I did not understand, I was able to call back and all was explained in detail! I talked to two different employees and they were both very knowledgeable. I even sent an email on Saturday and was responded to same day and talked to an employee on Sunday. That is great client service!
Reviewed Oct. 11, 2017
My experience with the debt and enrollment specialist were very good. They explained and assisted me through the process thoroughly. I would say I am very pleased with their service! :). I has several questions for them and they answered all my questions and I was able to verify through my agreement that they were correct.
Reviewed Oct. 11, 2017
Very friendly. Answered all my questions in a polite professional manner quickly to respond to my email regarding any questions I had. So excited to be on my way to becoming debt free. Thank you for all your help and support. Couldn’t have asked for a better company to help me through these difficult times.
Reviewed Oct. 11, 2017
First impression of this program seems to be helpful. Everyone has been helpful in getting approved and into the program. Hopeful this program will be able to assist with my debt relief. Once the program is up and going I hope to provide another review so I can share my experience.
Reviewed Oct. 11, 2017
Great job! I feel like I am moving forward to being debt free! Thank you. The customer service is encouraging and easy to talk to folks. I appreciate your support. I will definitely recommend your company to people around me.
Reviewed Oct. 11, 2017
Best people and company to get with debt relief. Cannot be any happier than getting out of debt with help of National Debt Relief. I would recommend National Debt Relief to my friends and family and suggest anyone who is looking to get of out debt fast to contact National Debt Relief team.
Reviewed Oct. 11, 2017
I don't have any negative remarks, so far so good. The process has been quick & easy. I don't anticipate anything to change. Every person I've dealt with so far, has been professional, well informed and courteous. I would recommend them to anybody. I don't worry about any legal issues that may arise, due to the fact I have legal advice provided to me by them at a very affordable price!
Reviewed Oct. 11, 2017
All of my questions were addressed and explained to me in detail. I was unsure what to think when I first called and once I finished the initial call I was more at ease. I felt better about my decision and felt good about the direction I was heading.
Reviewed Oct. 11, 2017
I started the program with NDR 5 months ago and to my satisfaction they agreed with my debt collector on a settlement. At first it was a scary thing when I embarked on trying to resolve this debt that would have taken me years to pay off but working with NDR it has shown me that it could be a lot sooner than I thought and less stressful. Looking forward to my next settlement. What a great start to becoming debt free.
Reviewed Oct. 11, 2017
Very knowledgeable and helpful. Quick application process and very courtesy. I would recommend anyone in credit card debt to speak with a representative at National Debt Relief. I now feel I can finally get a handle on my bills and get out of debt.
Reviewed Oct. 11, 2017
Very clear with explaining the process to me and helping me through the process. It took just a small amount of time and all documents were clearly explained. Really happy I went with National Debt Relief. It was a way to financially breathe!
Reviewed Oct. 11, 2017
I am very satisfied with the service that I received. All my questions and calls were answered quickly. If given a timeline they stuck to it. I had the entire process explained to me and how it works in a very detailed and easy to understand way. I was never pressured and feel like I’m in the best hands possible.
Reviewed Oct. 11, 2017
Teresa was totally awesome with all questions and Answers. Felt very professional and safe. A total great experience with a great feeling of debt relief. I now feel and know once this service is completed that my debt will be over. What a great feeling. Thanks National Debt Relief...
Reviewed Oct. 11, 2017
Very courteous and polite. Explained every question that I needed answered. Phone calls were returned in a timely manner with question taken care of by phone and signing electronically was very convenient for me. At the end of conversation I was very delighted. Thank you.
Reviewed Oct. 11, 2017
The employees are nice and are really interested in helping their clients. They are very attentive and always around with any questions or concerns. I'm so excited for this journey that I'm about to be on with National Debt Relief. Customer service rep Nikki ** is so awesome.
Reviewed Oct. 11, 2017
Your team is well trained and responsive! I was skeptical in using the National Debt Relief route to settle my debt overload but am satisfied with results thus far! I highly recommend National Debt Relief to anyone wanting an option to bankruptcy!
Reviewed Oct. 11, 2017
These people are great, nice and help with stuff. If you don't understand Drew is my homie. Thanks buddy for helping me out. I would highly recommended trying to get approved. It's not for everyone but if you need help give it a try.
Reviewed Oct. 11, 2017
Both Jeff ** and the team have been super helpful explaining everything! They helped me see all the savings I will be having and making throughout the 3 years I’m enrolled in the program! Will definitely recommend! Helped with all debt!!
Reviewed Oct. 11, 2017
I was really pleased with the level of service and how well everything was explained to me. My agent was really helpful and answer each of my questions. The welcome phone call follow up was also really educational as a few other questions were answered.
Reviewed Oct. 11, 2017
Very helpful and knowledgeable. Answered all questions. Delighted to have such professional assistance. Prompt e-mails with wonderful guidance throughout the entire process. The staff were very reassuring and willingness to assist in any way. Thank you very much for all your guidance, muchly appreciated.
Reviewed Oct. 11, 2017
Very helpful and explained every detail with what I would be dealing with in the process to fix my debt. I was recommended by a friend who went with National Debt Relief. I would recommend using this to others if they were in the same situation. It is such a relief to know I will be debt free in 4 years.
Reviewed Oct. 11, 2017
I had doubts at first. It is startling to receive letters and phone calls from the companies that you owe. Those doubts quickly went away as my debt started to get resolved little by little. I would recommend National Debt Relief to anyone that is trying to rid themselves of debt. It's good service.
Reviewed Oct. 11, 2017
Eased our minds on how well the process is going to work for us. Right now we can see the light at the end of the tunnel, where before we saw no way out of our situation. So thank you National Debt Relief for your help.
Reviewed Oct. 11, 2017
I'm in National Debt Relief's program as I had a lot of credit card debts and have been with them for about 36 months now. Their team has been very helpful and every phone call or anything that I've had has been very positive. They’ve completed two payoffs or settlements so far for me and I have a few more to go but it's been very good. They're doing everything they're supposed to do and I would definitely recommend them.
Reviewed Oct. 11, 2017
My mom has been sick and she's got dementia. I didn’t really want to go into bankruptcy because it would look bad so I called National Debt Relief. Their rep asked me about all her debts and helped me with her situation. So far, nobody’s called us and her bills are getting paid. It's been an excellent situation. We got onto National Debt Relief about three years ago and she should be all paid up within the next three or four months from now. I was very impressed with the service. If I ever needed the service again, I would surely go with it. National Debt Relief has made me what I am today.
Reviewed Oct. 11, 2017
Everything's well with National Debt Relief. We started not too long ago on a three and a half-year program and we've been able to make our other payments, so NDR is a big relief for us.
Reviewed Oct. 11, 2017
I was behind on everything and I talked to different companies and National Debt Relief had the lowest monthly payment. I wasn't with them that long because I decided to go a different route and filed Chapter 13, Bankruptcy, which would work better for me, but everything went well. And for the short time that I was with them, they did what they were supposed to do.
Reviewed Oct. 11, 2017
I had credit card debt and I had lost my job, so I was four months without being able to make credit card payment. I really didn’t have an option but to reach out to National Debt Relief. It took me a while to figure out how it works but they’d been keeping me informed for the most part. I had three loans. One was paid off recently. Another one would be paid off next summer and then I got one more that hasn’t been resolved yet. But they’re waiting for funds to build up in my account. It’s been good and I’ve been happy with it so far. They've given me a little stress relief. It’s a lot easier to make one payment a month than have to worry about trying to make the minimum and all the interest occurring.
They've been very helpful and I would recommend it if anyone was in the same situation. I know my credit score took a hit, but it’s starting to bounce back now that I’ve been making payments to the other consumers. It’s done exactly what they said it would have done. I’m very satisfied with the way the whole program works.
Reviewed Oct. 11, 2017
My credit card bills had me looking into debt relief help. I'm now a little over a year into the debt consolidation and settlement process with National Debt Relief. They were good and kept me updated. I was notified by the reps anytime there was a payoff or anything that I needed to know. My overall experience with NDR has been good. Working with them has taken the burden off of me and has made my life a lot easier.
Reviewed Oct. 11, 2017
I was getting ill from my anxiety and my stress on the debt that I had, and I wasn’t making any ground on it. It was causing me physical problems. A friend of mine had a similar experience like myself and had good results with National Debt Relief. The emotional strain that I was under would have definitely taken me down with it. But since I've worked with NDR, it has taken my life in a different direction. It made me live again, and not fear waking up the next day, and have hope in the light at the end of the tunnel. I realized that life is not over and I now look forward to building a new future, and I'm going to get back on my feet at some point in time and be able to move on and go back to the way I was.
The people at NDR have all been superb when I contacted them. I don’t see any problems with the company or the way they handle business, but I would like to be able to read and see my results in an email or other ways that are easier than having a number come up on my phone and me wondering what that is. It reminded me of the days when debt collectors called, and I had nothing to tell them.
Reviewed Oct. 11, 2017
I looked into relief help because the fees had gotten out of control and everything just kept piling up. So, even though I was making the payments, the balance wasn't going down. I shared with the rep of National Debt Relief how it was kind of embarrassing and he reassured me that I wasn't the only one. He made me feel better about going through it. I make my payment and then they're taking care of the rest. Working with National Debt Relief has made it a lot better and it took off a lot of stress.
Reviewed Oct. 11, 2017
I've been with NDR for almost a year and a half. They've addressed 3 out of 18 credit companies satisfactorily and I check those off. I have a four-year contract with NDR and I can plan my life for those days when all of this is over which I haven't been able to do that for a while. I've been so burdened with debt that I've never thought about what life would look like five years from now. Their team was very informative and supportive. I was distraught and every time that I sought help, they offered me a solution that I could live with. I no longer have to suffer through trying to make ends meet.
Their fee surprised me though. They take their fee off the top as a settlement is negotiated. I received a settlement offer and the fee was hidden in the contract so when they took the fee, I was shocked. We have an escrow account set up and I put in a certain amount per month. When the account reaches a certain amount, then they negotiate with the creditors. They also look whether the amount is enough for them to take their fee. Once they negotiate with a lender, they consider that as complete and take their fee. When I originally read the contract, I thought the fee would come at the end of all 18 accounts. They take their 24% of whatever the negotiating thing was right at the beginning. When I make a payment to that lender, I also make a payment to NDR, and that comes from the escrow account. But all in all though, it's been a great experience.
Reviewed Oct. 11, 2017
I was having financial hardship so I decided to get help from National Debt Relief. They're straightforward and we wanted to give them a try to see if it will work. They're still working with the creditors since there are ways to go. It’s taken some time to get all the creditors, but once they get with them, the negotiations have been well. We have a certain budget that we have to adhere to but when NDR is talking to the creditors, there’s not an option to deposit more funds than what was already established. On the other hand, the cost is fair. Because of the situation that we're in, anything would help. I think it’s a trade-off for what they provide. So far, the program has been going very well and I’m happy with the progress, and it's great not having to get any calls
Reviewed Oct. 10, 2017
I just signed up and I can already feel like everything is moving in a positive direction. I'm excited to get debt free and start my process. The gentleman who helped me was extremely knowledgeable and made me feel comfortable with my decision.
Reviewed Oct. 10, 2017
payments without penalties. Fixing my credit is one of most important thing on my to do list. In the past my credit score was 750 and be there again. Thanks for your help.
Reviewed Oct. 10, 2017
Very friendly and informative. Explained everything and answered all my questions. Made me feel at ease and comfortable with my decision to use them to help me with my financial problems. I would definitely recommend them to anyone who is need of financial help.
Reviewed Oct. 10, 2017
I have been thinking about getting help with my debt for a while now. I am so glad I did sign up with NDR. I feel like I am on the road to financial freedom again. If you are considering bankruptcy or debt consolidation please call or go online to National Debt Relief to see if they can help you.
Updated 03/31/18: NATIONAL DEBT RELIEF has been able to negotiate 2 of accounts for this month. I was so thankful I made the decision to contact NATIONAL DEBT RELIEF in October or November. I would recommend them to my family and friends.
Reviewed Oct. 10, 2017
The agent to whom I spoke was very efficient and able to answer all my questions without having to refer to a manual or speak to someone else. However, a few days later I was thinking about how my payments might be lower with a choice of additional months. In my case the plan is for 31 months, but wonder if 36 or 39 months might better fit my circumstances.
Reviewed Oct. 10, 2017
My welcome to National Debt Relief could not have gone better! The call went smoothly, was extremely professional, and all of my questions were answered! I was given the time to ask questions, and the session wasnt over until I was comfortable with everything.
Reviewed Oct. 10, 2017
Great company to help you out with credit card debt. Stress free program to help you get rid of high credit debt. Looked online for best ratings for credit debt relief companies and National Debt Relief is the best rating that's why I went with them for my credit recovery. Thanks.
Reviewed Oct. 10, 2017
I have been working with National Debt since 2/2017, I have had nothing but a good experience with everyone I have dealt with! Everyone is pleasant and very helpful! They always answer every question I have and I would highly recommend to anyone looking to recover from debt.
Reviewed Oct. 10, 2017
What a terrific help. I am very thankful for you all, and a very special thanks to William, for being so understanding and thank you for all answers and help, so now I can get a good night's sleep. Thanks to all.
Reviewed Oct. 10, 2017
Agents are very respectful, provides good customer service and they are very well trained. I'm very satisfied with the service provided by the National Debt Relief agents. They make you feel good and happy. And they will guide you step by step how the program can work with you. Thank you.
Reviewed Oct. 10, 2017
Even though NDR was able to resolve all my debts, they were kind of lagging with their negotiating process. It took them 6 months to finalized the negotiations. Overall experience is still a 5 star though because of the Customer Service people who are very knowledgeable with their trade.
Reviewed Oct. 10, 2017
Diana ** was patient, considerate, well knowledgeable with all information dealing with this program. Her understanding of what brought me to NDR gave me relief. She is a valuable employee to your company. Thank you for all of your assistance.
Reviewed Oct. 10, 2017
I have been approved for debt relief by National Debt Relief. I spoke with Marvo **. He was professional and courteous. He was very helpful and patient with me. So far I have not had a bad experience with National Debt Relief. I would recommend to a friend.
Reviewed Oct. 10, 2017
I was pleasantly surprised as to how fast and easy it was to enroll in the program. The representative was positive and informative as well as the welcome call rep. It has given me peace of mind to know that this program will help me resolve my debt in an organized manner. Thank you.
Reviewed Oct. 10, 2017
I have just completed the enrollment process and am very impressed thus far. There is no judgment from those you speak with on how you got yourself into this situation. Only kind, professional support. I feel a huge burden lifted off my shoulders already!
Reviewed Oct. 10, 2017
Both of the gentlemen that worked with me were highly professional and treated me with respect throughout our conversations. The entire process was short and very easy to understand. Both of your representatives explained everything in simple terms that were easy to understand.
Reviewed Oct. 10, 2017
NDR is to the point & quick to get the ball rolling on one’s behalf. It is overwhelming & puts you aback when you hear the numbers adding up. Now it is time to go forward with what is real in one’s life. Don't forget to breathe!!
Reviewed Oct. 10, 2017
Exceptional working with Markus ** along with the gentleman that completed the Welcome Call. They were both incredibly kind and professional in handling my case and I am happy to be working with National Debt Relief to get my debt back on track.
Reviewed Oct. 10, 2017
I have to say, I did not expect the service I received. Both gentleman were kind and full of information. I appreciated the laughter. I felt comfortable talking with them. More importantly, NO PRESSURE. I had time to make up my own mind.
Reviewed Oct. 10, 2017
National Debt Relief has helped my husband and I with our journey towards a debt free life. Our plans/dreams can really be available to us thru financial freedom. We are pleased with the program and customer service reps are willing to help and answer all of our questions.
Reviewed Oct. 10, 2017
I had an amazing experience with Roy ** and the Welcome Team. I would recommend this program to friends and family, just on the customer service alone. It is nice to hear a concerned voice, when you have been in debt for so long.
Reviewed Oct. 10, 2017
The people I talked to really helped us to understand what was going on. They were nice and were patient. They helped us to figure out issues with little stress on us. I understand that National Debt Relief is not a loan office and will be helping us with our debt.
Reviewed Oct. 10, 2017
They do what they say. You pay into an account and they call debt and set up payoff and dates. Would recommend to anyone who needs help with debt resolution. Takes time of course but the results are great. Started in May and already have third debt in resolution! Thank you!
Reviewed Oct. 10, 2017
I got to say using this company has been the easiest way to consolidate my debt and approve debt consolidation offers is a breeze. I got an email asking for confirmation of approval and that was all it took to approve my first debt agreement. It's been painless with my payments and customer service is great.
Reviewed Oct. 10, 2017
Brian ** was very helpful in explaining how the debt resolution process worked and everything that I needed to have as far as information was concerned. He guided me through the forms and the steps while on the phone with him, and explained what would happen next. Overall, a good experience with Brian making an uncomfortable situation a little bit better.
Reviewed Oct. 10, 2017
Everyone I dealt with was pleasant. Explained everything well. It was my first time, I was nervous but knew it was something I had to do. Lonnie made me feel at ease and explain everything and answered all my questions.
Reviewed Oct. 10, 2017
I have been struggling financially and National Debt Relief helps pay off bills, and whatever else that you are having a hard time paying off. I spoke with Wilson the first time I heard about this program and he gave excellent advice to those who need help with their bills, etc.
Reviewed Oct. 10, 2017
Very new to this program. Read reviews on many debt relief companies before decided to use National Debt Relief. So far they have done a great job. I have called a few times with questions and all of the people I have dealt with have been very helpful.
Reviewed Oct. 10, 2017
David was friendly, prompt and knowledgeable. He explained everything well and answered all my questions. I would recommend National Debt Relief to my family and friends. I hope my future interactions with staff is as wonderful and easy as it has been up to this point. Thanks for all the help!
Reviewed Oct. 10, 2017
My husband and I accumulated a lot of debt during the course of my building a new business (which I started in the summer of 2008, shortly before the Great Recession began) and my husband changing jobs, which involved his income being cut in half for a year. We just finished our program with National Debt Relief, and I'm so grateful to them! There's no way we could have gotten out of that much debt without their help (unless we had declared bankruptcy, which was not a good choice). We would not have been able to negotiate the settlements that National Debt Relief negotiated on our behalf (for example, one credit card company completely forgave what we owed them on three credit cards, which is why we were able to finish the program in less than the expected four years). And when two of the companies to which we owned money took legal action against us, National Debt Relief took care of everything for us.
All of the people we dealt with at National Debt Relief were friendly, professional, helpful, and nonjudgmental. Having just successfully completed the National Debt Relief program, we have obtained a couple of new credit cards, which we will use responsibly while rebuilding our credit. One caveat: You will, by law, have to pay taxes on the amount of debt that is forgiven as if it were income. But it was totally worth it to us. Good luck on your debt relief journey! It's so worth doing!
Reviewed Oct. 10, 2017
Very good program. The success team is awesome. This program is a Godsend program for people who is rebuilding their lives and finances. You can call them at any time and they are available to assist you and very POLITE. God bless you all.
Reviewed Oct. 10, 2017
National Debt Relief is a very reliable and working hard to meet their clients' satisfaction. Their actions fast and very organized. I’m happy to be part of it! I highly recommend it to my friends who need help with their debt, you can never go wrong.
Reviewed Oct. 10, 2017
The process was easy. The hard part was deciding to take this step to relieve some financial burdens. They answered all questions and never made us feel like we were a stigma. After signing the paperwork I instantly felt like we were going to be ok.
Reviewed Oct. 10, 2017
Kar was very helpful and explained everything very clearly. And always had a answer to anything we needed to know. Every time I call he is always there to help. It's been a good experience up to date and I can't see it not getting worst so in my opinion this is a very good company to deal with.
Reviewed Oct. 10, 2017
Everything was explained in great detail. I am very happy about my decision to consult NDR. Everyone that I spoke to made me feel comfortable, and I was able to ask as many questions as I felt necessary. I look forward to working with this company, and to getting out of the financial trouble that we are in. Thank You!
Reviewed Oct. 10, 2017
I would recommend this to anyone who are experiencing debt. Go for it. It's a great program, payments are very low and the representative that helped me is named Keith ** and he was great. He took his time and walked me through and answered any questions that I had or have. NDR IS A GREAT PROGRAM.
Reviewed Oct. 10, 2017
The Team members were nice, patient and willing to answer questions and concerns I had. Sounds like they will be there if needed. I just started but am hopeful that this will be a good thing to do for me. The phone connection was not the best though. The phone issue could have been from my end but they had no problem repeating them self when asked.
Reviewed Oct. 10, 2017
When I made up my mind to cut up all the credit cards, I found my balances were way out of line - and would be impossible for me to pay. I contacted National Debt Relief, was very satisfied with the responses. They understood my position and set up a payback plan that I could afford. The money comes out of my account right after I get my SS check - couldn't be easier. I get updates on how things are going. There is a website or I can call if I want to talk to someone. There is of course paperwork - believe me, it will open your eyes on how much money gets frittered away - now with a budget I'm much more careful. I have hope, and now I will get out of trouble with credit cards - Never again!!!
Reviewed Oct. 10, 2017
So far, so good... The team was extremely knowledgeable, and understanding of my situation. First couple steps have been easy, and stress-free. I really can't wait to get out of debt, and this feels like the team that is going to be the one that helps me get there. Your efforts this far are appreciated, and I look forward to working with you all on my debt free goal. Thanks!
Reviewed Oct. 10, 2017
We decided to give NDR a try (although skeptical) because we had quite a bit of cc debt and wanted to get rid of it as soon as possible. Using this service was super easy to set up and they have taken care of everything. We just gave them the information of our creditors, once then set up an automatic debit from our account once a month and that was it. The automatic debit is the same each month and they disperse the monies as agreed upon with the cc companies. If you find yourself in a bit of pickle with debt, call NDR you will not be sorry.
Reviewed Oct. 10, 2017
My 5-star rating says I would recommend to a friend and I already have! My account representative and the person who made the welcome call were very informative and knowledgeable about the whole process. I felt my account representative could tell I was "embarrassed" (for lack of a better word) to be in the position where I would need debt relief and he was very reassuring and walked me through my debt solution plan. After finishing the sign-up and receiving confirmation I feel like a huge weight has been lifted off of my shoulders.
Reviewed Oct. 10, 2017
NDR made me feel easy throughout the whole process. They answered all my questions and was very patient. The concept is simple and teaches you money management rather than just forgiveness. I also like that I am in control of the process. I highly recommend this program.
Reviewed Oct. 10, 2017
Deshawn ** could not have been nicer and thorough. He made me feel very comfortable during the entire process. I would give him a solid 10. Jonathin ** handled the Welcome Call and was also very professional, courteous and very helpful. I also would give him a 10.
Reviewed Oct. 10, 2017
Great customer service. I was a little hesitant but lots of assurance from the representative! I am hoping to pass this program and rid my creditors by the end of the term. I will recommend this program to those in need.
Reviewed Oct. 10, 2017
The process was simple and easy. I felt like all my questions were answered and that they help me understand what I was getting out of this program. I think I will be very happy with the outcome of this in the end.
Reviewed Oct. 10, 2017
I am very happy with my experience with National Debt Relief. They are friendly and informative and did all the work for me. I would recommend them to any friends or family. They continue to work closely with you during the whole process and keep you informed of everything you need to know.
Reviewed Oct. 10, 2017
I wanted a way to pay off my debts without getting into a bigger debt through borrowing again. I truly feel that a weight has been lifted off my shoulder because I will be paying off my debts without all of the stress. Thank you.
Reviewed Oct. 10, 2017
Great customer service. Very helpful through the whole process from the first inquiry. Definitely recommend this program to anyone who wants to become debt free. They explained everything and answered any and all questions I had. I'm glad I found this program.
Reviewed Oct. 10, 2017
Great. Very helpful. Fast at getting back to me and great at explaining things in a way that is not confusing. They email every so I have copies. It was an overall good experience especially for something that I was experiencing to be stressful.
Reviewed Oct. 10, 2017
So far NDR has been great, always answering my questions and getting my debt settled. NDR so far has done wonders for me and I cannot wait to be debt free. I would strongly recommend to a friend in need of debt relief.
Reviewed Oct. 10, 2017
Olga was very friendly and patient throughout the sign up process. We worked mostly through email due to my cell phone not being able to have a good signal but she stuck with me and helped me get all the info together. She was very helpful in making sure I understood the program and treated me with respect which was nice. I didn't feel like she was judging me for going through a hard time. The welcome call went well to go over all info again.
Reviewed Oct. 10, 2017
This was the first debt I had settled which I'm so excited about. I've only been in the program for a little over 2 months and look forward to settling the rest of my debt! Every customer service person I have talked to was always helpful and when I have sent in letters I have received from my creditors they have reminded me to sent copies to them.
Reviewed Oct. 10, 2017
Great Customer service and they make sure you are aware of what is going on with your case. They are attentive on getting back to you in a timely manner. Very nice and they listen to the issue you have going on. Tia was a great representative and always gets back to me right away.
Reviewed Oct. 10, 2017
Very friendly, easy to get through the initial process. Would recommend to anyone who needs this type of service. Very easy website portal to use to track all steps of the process. Customer service reps are well trained and very courteous. Thank you!!
Reviewed Oct. 10, 2017
Additional debt withdrawal $293 on 10/6. I was schedule for a $400 withdrawal on 10/6 and the $293 was suppose to be in effect on the next withdrawal according to customer service rep and payment schedule. Please credit my checking account the $293... I need these funds for bills. Thanks!
Reviewed Oct. 10, 2017
Completely professional, courteous, rapid response. It took only one and a half days to complete enrollment with fairly easy understanding of process and applicable documents. All phone calls and emails were handled extremely well by competent, knowledgeable staff. Thanks.
Reviewed Oct. 10, 2017
My husband got really sick. He's still unable to work and I can barely work myself so I didn’t have any choice but get help with our debt. I went with National Debt Relief and they were fine. I’m still working on my debt with them and I don’t feel that they reach out to the creditors fast enough to try to make a settlement. They have settled a few debts but with those the creditors involved have called them to make an arrangement. They have not tried to reach out for anybody. And now we’re at the point where we have the four paid off and now it's building up again. So I keep calling my creditors asking them to call NDR.
Reviewed Oct. 10, 2017
I still can't believe how quickly my debts were resolved. I began participating in this program in March with some reluctance but I can say it was the best decision I ever made. The representatives are easy to work with. I would recommend.
Reviewed Oct. 10, 2017
NDR has made my debt elimination easy and fast. They have followed up immediately on all my inquiries. Their debt negotiators have saved me about $3000 dollars so far. If it wasn't for NDR I would still be stressing out over my debt wondering when and if I would ever get out.
Reviewed Oct. 10, 2017
National Debt Relief was very helpful in the enrollment to their program. They were friendly and professional, and knowledgeable. They were available when I needed them to work with my schedule. They took the time to answer all my questions clearly.
Reviewed Oct. 10, 2017
Both NDR representatives that we spoke with were very helpful. They explained everything to ensure that we understood what it means to enter the program, they were very professional and we are very happy to start this journey with NDR.
Reviewed Oct. 10, 2017
My wife and I were in a very bad situation in regards to our credit card debt. We had too many bills to pay and we were going into more debt every month. After calling NDR we both felt that this was the first step to freedom. The process took minimal work on our part and every time something changed with our account we were notified immediately. We feel this was the right choice and we’d do it again.
Reviewed Oct. 10, 2017
Everything was straightforward. This is too easy. Every call that was made. Every document except one was easy to fill out. Easy to talk to someone if I needed help. What a great place to seek help from. I would and have recommend this place to my family and friends.
Reviewed Oct. 10, 2017
The people who helped me made me feel better about my decision and helped me with all my questions. I am blessed to have had them guide me through this venture that I had absolutely no knowledge of doing. I have been pondering on this for the last few months and decided to go ahead and do it. It would help me in the long run.
Reviewed Oct. 10, 2017
Everyone was super clear and explained everything really well. It was easy to understand and easy to follow. It was a great experience during a tough time. I would recommend this company to others. Am looking forward to receiving the welcome package with all the forms that were signed during the phone calls.
Reviewed Oct. 10, 2017
Prompt, courteous, and thorough enrollment process. Everything was fully explained by both the consultant and welcome call. Everything was done promptly via two phone calls and email docs. I am pleased with the ease and completeness of the enrollment process. Looking forward to a successful outcome.
Reviewed Oct. 10, 2017
I'm in a program with National Debt Relief for about a year now and it's been a great experience. I've had no real trouble with them and their team members are good and decent. National Debt Relief made my transition into being debt-free easier like they said it would be.
Reviewed Oct. 10, 2017
National Debt Relief has made things easier for me since I have excessive debt. Their team members are very friendly and knowledgeable. To this point, everything has been fantastic. I'd highly recommend National Debt Relief to anyone in the same situation.
Reviewed Oct. 10, 2017
National Debt Relief keeps us closer to our goal of being out of debt. Other agencies require that I get all statements and have a lot of contact with the creditors, but National Debt Relief did the work for me. I didn't have to do a whole lot of work and they are polite, courteous, and seemed knowledgeable to me. They know more than I know about the situation. So far, we've already gotten one settlement and that's a blessing.
Reviewed Oct. 10, 2017
My experience with National Debt Relief was not too good. I thought my credit score would be lowered by now because I'm into the program for over a year. But, unfortunately, my score is not good and I’m disappointed. I wanted to get a home equity loan but my credit score is too low. Maybe I took it for granted that it would get lowered or maybe it’s an oversight on their part. I’ll find out when I speak to them tomorrow.
Reviewed Oct. 10, 2017
With National Debt, I’m making one payment and they are distributing it wherever it needs to go. I’m now making progress without having to make 20 different payments a month and the harassing phone calls stopped. We’ve already paid off a few of the cards. Although the team at National Debt is fab, there were surprises of how much the fees were. They said I'm paying 50% of my debt, but their fees bring it above 50% and I’m paying like 70%. They should explain their fees and when they’re taking them because when they told me that they don’t take their fees until after the settlement is paid, I didn’t realize how much the fees were. And then there are codes, and they should define what they mean. On their site, they send the S4 and they should define that, so I know where all the money is going to. But that was when I first started and it ended now.
I had started applying for bankruptcy and was informed it would be a “full pay bankruptcy.” I'd be paying 100% plus whatever fees go with bankruptcy, and my attorney and I would pay over five years. So, it would save me money by doing it this way and I can pay it off sooner. Overall, I am satisfied and I would recommend them.
Reviewed Oct. 10, 2017
We were trying to get out of debt and wanted to consolidate so we set up with National Debt Relief. The lady representative was really nice and very helpful during the quick setup process. Our credit is not going to get better overnight because we're charging off on some stuff. But it's been good and we're slowly getting there. The experience is pain-free.
Reviewed Oct. 10, 2017
I initially called National Debt Relief and once I’ve started doing business with them, I’ve always paid on time. When I had the cash ready to pay one account, I told their reps, “Okay, put that towards it, then we will see where it's at, so don't make these monthly withdrawals until you all paid something off. And then call me back.” But they didn’t do it and the money would still come out of the account no matter what. I only figured this out after several months because I don’t mess with the computer. I was also under the impression that there were no early termination fees. That account went ahead and got negligent because it's still coming out and this happened a couple of times. I got about six accounts that I usually just move money to and I let one go there every now and then. Then I got hit with all of the fees from the bank and ended up paying a lot more.
Furthermore, their customer service is not very good at all. They call a lot and I’m always busy. When I answer the phone or call them back, the rep would ask my name and another question after question. I don’t even know why the rep called me in the first place. I waste about 20 minutes of my time every time I answer the phone when it’s something that they could have sent to me in an email. Also, I had a different person every time I call. And, if I want to change my withdrawals from my bank account or when I get the withdrawals, it’s carried through a computer. NDR’s customer service should get real people again because they understand the customers better. I’m from the country and I don’t really do computers. Still, I would recommend National Debt Relief to anybody because they help people out, but I'd rather just pay the debts myself next time. I probably could have done a better job on my own as far as what my credit score is now.
Reviewed Oct. 10, 2017
We wanted to get our debt cleared up. We were just paying the interest every month and our situation was terrible. We're getting out of this hole by working with National Debt Relief. We've been with them for almost a year now. Our interactions with the NDR team have been really good and the last one was amazing. NDR has helped us with everything and they've already settled 50% of our debt. They were exactly what I was looking for.
Reviewed Oct. 9, 2017
I am grateful for Brian helping me in this process. I feel very happy that I can get my life back on track. Thank you National Debt Relief! I am not sure what I would have done if I wouldn't have contact you. I felt that there was no hope until now. I am definitely going to recommended this service to anyone else I may know that might be going through the same thing.
Reviewed Oct. 9, 2017
I'm very grateful for enrolling into this program! They work with you and words cannot describe how helpful Keith is. I'm so happy to find a program who is truly there to help you out of debt. If anyone who is in some serious debt National Debt Relief is there to help.
Reviewed Oct. 9, 2017
I just started the program. Only took 2 days to find out if fully enrolled in program cause of weekend and needed time to review all emails from Mr ** about program. Mr ** explained everything very well. I understood all aspects of what he was saying to me. I feel very relieved that I finally get the help I need to resolved n get out of debt. All emails very informed to how program works and self explanatory. Thank you very much for helping get started to become debt free.
Reviewed Oct. 9, 2017
Very polite and excellent knowledge about what I need to do and the process I'm about to go through. Help me understand that this is complete in my control and I feel comfortable in going through with everything. I'm looking forward to becoming debt free.
Reviewed Oct. 9, 2017
It was a quick and easy transaction. My 3 contacts with the Call Center, the Welcome Center and Customer Service were easy to talk to and a pleasure to work with. Lashonda was very informative and precise with her callbacks. Thank you.
Reviewed Oct. 9, 2017
On the front end, the service rep walked me through the entire process. Admitting to others your amount of debt is quite embarrassing, but they were looking out for me, and made me feel more relaxed. They made it easy much more manageable.
Reviewed Oct. 9, 2017
My experience with Carlos and the welcome phone call was very pleasant. Carlos was extremely easy to talk to and, again, a very pleasant experience. Carlos took the time to explain every step, with confidence and understanding. Carlos was right on time with his return calls, I never felt I was forgotten about. All in all my experience with National Debt Relief was great! I felt the stress of our debt was immediately reduced with the first phone conversation with Carlos.
Reviewed Oct. 9, 2017
I'm really happy with your company. The team help me to understand that I can pay off my debts without fears! I really appreciate all of you. Having a legal representative in case I'm sued is really great. Working with a financial consultant was important.
Reviewed Oct. 9, 2017
Very easy to get started and people were easy to listen to get started. I can't wait to be debt free and start my life without credit cards and people were great to work with. Got everything done very fast.
Reviewed Oct. 9, 2017
Everything is easy to understand and monthly payments are reasonable. Any questions I had were answered quickly and efficiently. I would suggest anyone who is struggling to at least call and hear them out before jumping into filing for bankruptcy.
Reviewed Oct. 9, 2017
They were very positive and upfront. I was satisfied with the program they offered me and with their welcome call. The person explained all the things to me that made it simple to understand. I will be glad to be debt free with their help. Thank you.
Reviewed Oct. 9, 2017
The customer service and knowledge of the person I dealt with is out of this world. Working with her sold me. Would definitely recommend to others. They made the process easy to understand and walked me through each document for clarity.
Reviewed Oct. 9, 2017
I greatly appreciate the customer service representatives thoroughly explaining the program to me. They were able to answer any questions that I had for them. I am looking forward to having this program get me out of the debt that I am in, in a short period of time.
Reviewed Oct. 9, 2017
Very kind and thorough. Thank you. They accomplished paying off 2 bills so far. They helped in a very low period of my life and convinced me that there was daylight at the end of the tunnel. I hope they can help many more like me.
Reviewed Oct. 9, 2017
So far everything seems great, well explained and all questions answered. Looking forward to starting this program. I would recommend this to others just from the positivity from the representatives I've spoken with. All documents were explained well and walked through to assure you of everything they will do for me.
Reviewed Oct. 9, 2017
I am happy with the progress of my accounts. Looking forward to being debt free thanks to National Debt Relief. Customer Service is great and they keep you up to date with your account. I feel good about my choice. I worry less these days knowing I am in good hands.
Reviewed Oct. 9, 2017
Everyone so far that we've talked with on the phone has been very helpful. Email responses overall have been timely. This is the first creditor settlement, with 3 more to go, but just getting the first one agreed upon and a date timeline to be paid is a relief. Thank you.
Reviewed Oct. 9, 2017
The representatives, Yonwoulu ** and Jonathan **, were extremely knowledgeable and helpful. They answered all of my questions without hesitation. Hopefully, the end result will be satisfactory. My rating would be higher, but, at this point, I have not yet seen how the program actually works.
Reviewed Oct. 9, 2017
The whole process was painless and easy. I have a great comfort in mind knowing these issues are now being handled. Thank you for your assistance. The agents were very helpful and thorough. I would recommend this program to others facing insurmountable debt.
Reviewed Oct. 9, 2017
My request was handle very accurately and easily by the clients. Explaining every step. This will get me out of debt quickly. I never thought this was possible. Discussion with Joshep ** was very helpful and understanding. I feel very confident and happy. Thanks to everyone.
Reviewed Oct. 9, 2017
I found the entire experience informative. The agent I talked to explained everything to me to my satisfaction. I have come away from this experience with a sense of relief. I would definitely recommend this service to a friend if they were in need of debt relief.
Reviewed Oct. 9, 2017
Everyone I've talked to has been very helpful and I look forward to getting rid of my debt. This will cost much less and take less time to pay off than it would have making minimum payments on my cards. Thank You.
Reviewed Oct. 9, 2017
Superb except they speak too fast for me. I would catch something and then have them explain it again. They appear knowledgeable of their data but again, read your script at a slower rate of speed. Thank you for your speed in processing my request.
Reviewed Oct. 9, 2017
Everything was explained to me in detail and the customer service was nice and friendly. They were attentive and very knowledgeable. Went over the agreement page by page and made sure I understood what was being explained. Made sure I had all my contact info.
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