National Debt Relief Reviews
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About National Debt Relief
National Debt Relief is one of the largest debt settlement companies in the U.S. Founded in 2009, National Debt Relief negotiates with creditors to reduce how much you owe on unsecured debts such as credit cards, personal loans, medical bills, private student loans and collections. It offers personalized plans to help you resolve debt, along with support from dedicated debt specialists.
- Free consultation with debt coach
- Free debt relief quote
- Numerous accreditations
- Professional and responsive customer support
- Easy enrollment process
- Fees can reduce overall savings
- Not available in all states
National Debt Relief Reviews
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Reviewed Oct. 16, 2017
I Marylyn ** was looking for someone to help me with my overwhelming debts. I needed someone to help me and help me fast. As I was watching the tv one morning I saw the advertisement on how National Debt Relief could help me do just that, so I took a few minutes and then call them. We went over all of my bills that I owe and came up with a solution that I could combine all of my creditors and pay one that they would divide between all the creditors and I would pay them off sooner. That brought music to my ears. I so happy that one of my creditors agree to our proposal, l so thanks to my friends at National Debt Relief. I am on my way to being Debt Free.
Reviewed Oct. 16, 2017
Always a great experience. I particularly like the professionalism that is shown by all of your people. I would certainly recommend my friends who would need to use your type of service. All of your people are gracious and understanding. Thank you.
Reviewed Oct. 16, 2017
I was diagnosed with cancer in 2015, and before I knew it, I had acquired debt due to medical bills that I could no longer keep up with. I considered filing for bankruptcy but didn't want to go that route if I didn't have to. I just completed the application process with Max and Kinta at National Debt Relief, and it couldn't have been more easy and understandable. They walked me through the process at my speed, double checking everything. When it came time to sign the final documents of our agreement, I knew I had made the right choice with National Debt Relief.
Reviewed Oct. 16, 2017
Awesome service, I called in with a panic, didn't know what to do to resolve it. My total 23k worth of Credit card debt they managed to get it down to 16k worth of debt with lower payments. I'm finally moving forward to resolve this and get this monkey off my back.
Reviewed Oct. 16, 2017
I dealt with very nice people. They helped me understand the program very well and helped me with my problem. It’s been resolved. Thank you very very much. I would highly recommend this program to my friends. The first guy who helped was Micah **.
Reviewed Oct. 16, 2017
I collected a ton of credit card debt at a young age and was not sure how I was going to be able to pay it all off. Thankfully this company has helped me tremendously and has already resolved half of my debt in a little over a year. I’m so grateful for this and would definitely tell everyone if you need help they are the ones to go to!
Reviewed Oct. 16, 2017
Excellent customer care! This company was pleasant to work with and was able to help solve my credit card issues almost immediately. I will be having my husband call as soon as he possibly can to consolidate his debt as well. The people that I spoke to were very understanding.
Reviewed Oct. 16, 2017
Great customer service! They stay on top of everything and work quickly to resolve all open and delinquent accounts. Have been working with the company since September of 2016 and almost complete with terms of the contract. Whenever there are changes to the statuses of the accounts they immediately notify either by email phone or both. Highly recommend this company!
Reviewed Oct. 16, 2017
Sign up was fine, person was professional and answered my questions. Gary was fine also, except I kept getting calls when I told him I would call when ready, I like email, which he reply very well to.
Reviewed Oct. 16, 2017
I’m very satisfied and appreciate in this program and all staffs from this company. My debts was killing me in past 3 years. I was thinking about bankruptcy. But before that, I tried anything else I thought. I had no choice to contact this program. Now, my debts are almost done. I see the goal. Monthly payments are smaller so I could control my financial every month. I am a single mom and has 2 kids. No family around me. And I work for 100% commissions job. Life is hard sometimes but I could not give up. I’m super appreciate of all the staffs in this company. They are educated, polite, thoughtful. Thank you so much for giving me back my future.
Reviewed Oct. 16, 2017
They were all nice and friendly to work with. Very helpful too. Called and kept me informed. Went over everything to the max for me to understand. Answered everything very well. I love how fast they get thing taken care of for you. And seem very understanding and caring.
Reviewed Oct. 16, 2017
The company is always checking to see if you know exactly what going on with your account. I was hesitant at first. Now dealing with them I Highly Recommend. They are Very good about keeping their customers informed and updated about account. Representatives are, Polite, Informative, Always willing to Help. Thank You.
Reviewed Oct. 16, 2017
Thank you so much to National Debt Relief, The employees are so helpful and very nice they helped me to get my debt under control. Saved me so much money. Wish I would have done this a long time ago. Thanks again.
Reviewed Oct. 16, 2017
They were clear in the process, friendly, and accommodating. I would refer others to National Debt Relief in a heartbeat. I hope that this great service continues and that I can get out from under my debt without issue. It is hard to be so behind the 8 ball. Thank you.
Reviewed Oct. 16, 2017
Loved email and being able to approve by clicking the email. I don't answer the phone so email is such a convenient easy way of approving items that are needed to be taken care of. Email is a great way to go.
Reviewed Oct. 16, 2017
Both Paul ** and Jennifer ** were absolutely amazing through the start up process! Jennifer was super helpful and stuck with me through my copious amount of questions and concerns and really put my mind at ease. Paul was great when it came to reviewing the details of my program and gave some great last minute questions. Both Paul and Jennifer are fantastic and I am grateful they were the ones who helped me get started on my debt relief! Thank you!
Reviewed Oct. 16, 2017
I had a very professional and informative experience. All my questions were answered and everything was processed in a quick and timely manner. Kim was very friendly and at no time did I feel like I was being judged for my financial situation. She gave me some great tips and even stayed late due to the time difference. Top notch service!
Reviewed Oct. 16, 2017
I was pleased to see three settlement offers sent to me. Although one of the offers fell through, I am pleased with the progress so far. Thank you for moving quickly to resolve my debt. Keep up the good work. Two down, five to go! :)
Reviewed Oct. 16, 2017
I was constantly worrying about the bills all the time, but when the settlement offers started to come in, I felt relief, my stress level came down. Thanks National Debt, this truly helps me in getting my family ahead and back on track!
Reviewed Oct. 16, 2017
As a graduate student, I was too young having all this debt. So I was trying to seek relief and try to bring up my credit. My experience with National has been great. Everybody has been very helpful. They've been able to help me rid of my credit and pay off my debt. They worked with me with like the legal aspect of things. They've been able to help charge-off one of my credit cards. So, it's really been helpful. They're knowledgeable, always there for help and they always update me on my account status, my credit card. They are really good at updating somebody.
Endurance is really good at negotiating because most of my credit cards, they are really high and when they negotiated they brought them so low. And I was really surprised. I've settled seven and I'm almost done with my debts. And I'm thinking, without this company, I don't know if I would have kept up with those balances. Having them into my life, they have helped relieve the stress and looking at the bigger picture, instead of paying $10,000, I'm paying $1,000. So it's way better. They're excellent.
Reviewed Oct. 16, 2017
The people I have spoken with have been very helpful. It is a lot of information to take in and I hope that I understand all of the information. However, I felt that I could call at any time with any questions when I spoke with all of the people, especially Gigi.
Reviewed Oct. 16, 2017
It was a bad time so I looked into relief help. National Debt Relief provides great service and I'm very satisfied overall.
Reviewed Oct. 16, 2017
My ex-husband maxed out all my credit cards so I started working with National Debt Relief in March this year. It's been great. They’re really polite, nice people and I never have issues with them. Whenever I call and ask questions, they answer it. And when they call me, they inform me everything that I need to know and they keep me updated.
Reviewed Oct. 16, 2017
National Debt Relief has been great, helpful, and there to answer anything I need or any questions I had. They waived to consolidate all of the loans I had outstanding with debt collectors and get a settlement so I can pay a minimum payment to get it situated. It's definitely a relief being able to have someone who is able to take over my debt. I love them and I'd recommend them.
Reviewed Oct. 16, 2017
National Debt Relief team was good. They were informative, answered my questions really well, and I'm happy with them. But I kind of regret doing the debt consolidation. I knew my credit would go bad but I didn’t know it was as bad as doing a bankruptcy.
Reviewed Oct. 16, 2017
National Debt Relief takes care of my debts and I don’t have anything to worry about. Their reps were respectful and helpful. My experience with them has been easy.
Reviewed Oct. 16, 2017
I saw my bank account going from a lot to nothing very quickly. I signed up with National Debt Relief and every experience has been good, except there was wrong information given to me. I was told that right away they would handle all the phone calls but I got hammered with phone calls. It got to a point where they were actually using area codes by where I live so I'd think it could be somebody I work with. It was so bad that I had to turn my voicemail off on my phone. So I called National Debt Relief back and talked to them and they said that it's after they receive a certain amount that they start handling the phone calls.
So far, two accounts have been settled. But whenever they reach a settlement, they call me and then they ask if I can send them an extra $200 or $300 to help pay it off. There's a reason I'm with them because I can't afford to do that. I'm still struggling and it's a big adjustment. Also, I call them and ask for an approximate time when everything is paid off but they can't give me an ETA. I like to keep track of that but nobody has been able to give me that answer so far. I had to keep finding an answer but most of the people who know what they're talking about were very helpful with me. I recommended National Debt Relief to a guy I used to work with and he's actually with them.
Reviewed Oct. 16, 2017
I graduated undergrad during the recession. It hit hard, and I wanted to take a year off to work a bit but I’m in the School of Architecture and at that time, everybody was getting laid off. The student loans weren’t awesome and it forced me to go to grad school and go into even more debt because there were no jobs at that time and I got time to kill. When I did a deep search about how to get out of debt and what programs are out there for a person like me who is in a serious amount of student loan debt, I came across National Debt's site online. And my experience started off rough because I’m in a lot of debt but they brought it all together for me.
National Debt's team was really helpful. The gentleman that helped me out was on the phone with me for hours answering all my many questions and then talking to my dad at one point. It really took a lot of time and care in making sure I felt comfortable with the program. When I got in, there was a period where I wasn’t supposed to pay off my monthly loan to set amount that I had and for about six months, I wasn’t sure what was going on but they told me to hold tight and we need the loans to go into a collection agency so that they could start negotiating.
I was very stressed out with that timeframe because I was getting calls every day from Navient and I couldn’t get a direct answer from National Debt about when it was going to stop because they are just waiting for it to go to collections. And that was the only time when I was uncomfortable, but as soon as it went into collections, National Debt called me and they started negotiating the loans down and they did a terrific job. Everything was broken down and listed out clearly on what I’m paying, how much I’m saving and how much the negotiators are being paid.
My issue then with Navient was they weren’t being proactive in getting me paid off. I called them to see what we could do, what my options were and there was a roadblock every time and then the last time I called them, I was in tears because they said I wouldn’t be out of debt for another 25 years and by that point, I would have paid over $400,000. And it was the day that I called National Debt Relief because I was so frustrated.
National Debt reduced my debt by a tremendous amount. It was at $148,000 and they brought it down to $56,000 through negotiation. So, I’m going to be debt free by June 2019 and I feel like I have a future, which I wasn’t expecting for myself. I’m very pleased with them. There was one month where I couldn’t pay my monthly amount that I’m set to pay them and I called them. They rescheduled all the negotiation that they had already done because they have set amount that needs to come out of my account with them. They were very accommodating, which is very helpful, which Navient was not at all.
Reviewed Oct. 16, 2017
I've been with National Debt Relief for a year now. The goal was to get out of debt within three years, so I was like, “Yay! One year down, two more to go!” So far, everything has been good. They’re great, they’re working well with me and I’m working well with them. And whenever I have any questions, they’re more than capable of answering my questions. They’ve also been flexible, and whenever I can make an extra payment, they allow me to do so, no questions asked. What I like about them is that they give me a debt schedule, and then see if I can work with it or not. And as far as managing my finances, it makes it a lot easier with the said goal. Now, I’m looking forward to finishing my out of debt solution, so that way, I can go back to my radiology program without any stress.
Reviewed Oct. 15, 2017
Very official in every way, making sure I had a clear understanding of the whole contract. There was also a clear understanding of everything on the follow up call. Not sure that the law firm that I'm getting in my e-mail is connected to the National Debt Relief Company!
Reviewed Oct. 15, 2017
NDR helped me at a time when I was desperately in need of assistance. They gave me a way to handle my debt respectfully. They have a great team and have always answered all questions and concerns with kindness and respect. Now I can start to build credit. Thank you all for this!
Reviewed Oct. 15, 2017
The advisor was informative and explained the process in wonderful detail. I understand the process and I'm looking forward to getting out of debt with the assistance of this program. I definitely recommend this program if you're in need of financial assistance.
Reviewed Oct. 15, 2017
National Debt Relief has been very helpful. The process is not helping my credit, but it's helping me financially right now. They're settling all my debts, and I'm just putting money into a pool.
Reviewed Oct. 15, 2017
Representatives were very knowledgeable on the task at hand, and were able to reach settlements on three of my creditors at a rapid rate of time. Accolades and kudos to the staff of National Debt Relief... appropriately named. Would recommend your services to a friend, family or a associate.
Reviewed Oct. 15, 2017
National Debt Relief affected my life in a good way. I got to get my accounts online and be able to pay them. Their reps were good with communication and all around.
Reviewed Oct. 15, 2017
When I was searching for debt relief programs online, National Debt Relief popped up so I checked it out and then enrolled in their 36-month program. I have an automatic payment setup, which works. I was in much credit card debt and they started clearing it. A lot of the calls I had with them were handled professionally. They took care of what I asked in regards to my accounts. They also helped me out numerous times with other various things regarding my claim and my account. So, my experience with National Debt Relief has been amazing.
Reviewed Oct. 15, 2017
I have problems. My wife had brain tumor surgery back in August 2016 and she was pregnant with a six-month baby during the surgery. She had a stroke during the surgery, so the circumstance became more difficult because she paralyzed her eyesight and it affected her speech. Five weeks later, she had her water break, so they had to do another surgery to take the baby out. So, then life became more complicated. I don’t have family here and she either. And my wife and baby ended up, each one of them in each hospital, so I was back and forth from one hospital to another for almost nine months.
And I lost my job as well. So I lost all my savings and I got to the point where I can’t afford all my bills. I was by myself, struggling with two ill people. I ended up looking for another option to not screw myself more. I called different companies and I saw the difference with National Debt Relief. I felt much safer to deal with them. I explained my situation and I sent them a hardship letter. And it's very nice to deal with them. They're very professional and they're trying to help. As far as the program itself, it's very helpful as well.
Reviewed Oct. 15, 2017
National Debt Relief has been very helpful and they have improved my credit score. Also, I had pleasant interaction with their team.
Reviewed Oct. 15, 2017
I'm getting everything in my life up to track and everything’s working out with National Debt Relief. They’ve been doing a good job and they know what they're doing. Their team members are very attentive, and answered all questions. They make emails and phone calls and everything is good. I tell others how good they are and actually got people on it, too.
Reviewed Oct. 15, 2017
I started the process with NDR about six months ago and I'm making the payment on time every month. I heard about them from the radio and some people were talking about it. They said that NDR does a good job. I talked to a couple companies and I got a good deal from NDR. Everybody was nice and sometimes they help me right away.
Reviewed Oct. 15, 2017
I couldn't pay my credit card bills, which were too much, so I looked into debt relief help. The reps of National Debt Relief were very informative and they were very patient with me. They gave me a lot of information and sent out emails on how they could help me. I've been with NDR for five months and they told me that I would complete the program in four years. I've just started on the program with NDR, but they've cut my credit card bills in half and I only make one payment every month to them instead of making eight payments to my creditors every month. I would recommend them to other people.
Reviewed Oct. 14, 2017
I have been 5 months on the program; 2 credit cards have settlement offers... be paid in 3 months; am excited to be debt free. Nice start. I will not be able to do it by myself. Thank you so much. Will recommend this to friends and relatives!
Reviewed Oct. 14, 2017
Thank You for walking me through the whole process and making it easy for me to understand. I'm looking forward of finally being debt free. I want to say a special thanks to Kar the National Debt Relief representative that help me. Thank You for the best customer service.
Reviewed Oct. 14, 2017
The call was reviewing 2 more settlement offers on my account. I accepted both of them. The NDR representative that I spoke with was very professional and great to work with while discussing the status of my account.
Reviewed Oct. 14, 2017
Thus far my experience has been excellent. NDR was able to settle one of my credit accounts only four months after enrolling. The whole process has been incredibly easy and the customer support has been quite good. I'd highly recommend NDR to anyone who's serious about conquering their credit debt.
Reviewed Oct. 14, 2017
Everyone was very nice and knowledgeable. Ozzie ** explained everything to my understanding and was very professional as well as personable. It take a lot of time and doing it on the phone and computer was very handy for me. Thanks.
Reviewed Oct. 14, 2017
I received a phone call about a settlement offer from 1 of my creditors. It was a lot better than I expected. Everything was explained to me, and of course I accepted. Very satisfied so far. Hopefully the settlements from my other creditors will go as well.
Reviewed Oct. 14, 2017
Daniel ** and Evelyn ** were very kind, considerate, knowledgeable and helpful! I was dreading this whole experience! With their help it made it so much easier to do what I need to do! I would definitely refer a friend!
Reviewed Oct. 14, 2017
Thank goodness I contacted National Debt Relief when I did. I had lost my job, but started another, owed 20,000 on credit cards alone besides feeding the family and keeping our house. Luckily NDR was willing to help me resolve my debt. It's been a year now and all creditors have been paid or in agreement to resolve. I am so thankful.
Reviewed Oct. 14, 2017
Amazing team! Team was very helpful in explaining the program, my savings, they worked quickly and I actually saved over $15,000 that was removed from my accounts. I highly recommend this program to anyone in debt. I was also able to get my credit up within a year.
Reviewed Oct. 14, 2017
Harry was very informative and made me feel very comfortable answering all the questions. He explained each phase of the program and told me how it works. It is a relief to know that some of these financial problems can be resolved. I would highly recommend NDR to my friends and family. Thank you.
Reviewed Oct. 14, 2017
I've spent MANY sleepless nights trying to find my way out of the mess I got myself into financially. Thankfully I saw your ad on the TV. I went to your website and filled out the initial form to get more info. I was contacted by Ms. Gigi ** who took things from there. You have a JEWEL in Ms. **. IF the rest of my experience goes as well I will sing the praises of NDR from the rooftops. I have SHREDDED ALL of my credit cards. I truly want to thank NDR for helping me stay out of bankruptcy court.
Reviewed Oct. 14, 2017
When I first called up and spoke to a representative from NDR I was surprised that the person was so helpful, friendly. They gathered all my info and proceeded to take my info to the creditors and negotiated when the time was right. So far all is going well. Thank you for your support in my time of need.
Reviewed Oct. 14, 2017
The representatives that help me, made me feel like they really care. They made sure I fully understood what to expect from the service. I truly feel great about my new situation. You guys have really lifted a very heavy weight off of me. Thank you for your help National Debt Relief.
Reviewed Oct. 14, 2017
Was looking at bankruptcy but NDR gave me a way out that was honorable... Thank you National Debt Relief and giving me hope for a debt free future. Being divorced and trying to maintain 2 households takes a toll on a person's finances. Kept trying to maintain the bills till it got out of hand and did not have money to live on between paydays, then I found NDR and hopefully soon they will help me settle my debt.
Reviewed Oct. 14, 2017
During a stressful time in my life, NDR was there to help pick us up! Thank you NDR for being professional and super easy to understand. And the best part about this experience... There was NO judgment. Just professional guidance in the right direction!
Reviewed Oct. 14, 2017
I appreciate all the information & help I’ve received from National Debt Relief. Thank you so much for helping me take the steps to become free of credit card debt. It is truly a blessing to me to have a program like this to help me with my financial hardship.
Reviewed Oct. 14, 2017
The people that I've had explain and help me are incredible. Vanessa was professional and explained everything and made a very stressful time for me understandable and actually made me have hope again. I didn't feel pressured. I felt relief and I would recommend National Debt Relief. I received a Welcome Call and Dionne was equally professional and helpful. I can't say enough kind words about NDR and their wonderful company representatives.
Reviewed Oct. 14, 2017
They give you step by step instructions. Easy to follow instructions. Within 4 months they managed a deal with one of my creditors. I had 5 in total. One down 4 to go. Thanks National Debt Relief for all your help.
Reviewed Oct. 14, 2017
They was very friendly and helpful. Explained everything and how it was going to work. Thanks for everything. I did not know what I was going to do and then I ran across National Debt Relief. They have helped me get my life back in order.
Reviewed Oct. 14, 2017
I just join and I must say I am impressed and pleased ??? on how the staff treated me. I went to there main headquarters and from time I walk through the doors, the security guard to the consumer manager treated with so much kindness and respect. Also, must say. Mr C. ** is excellent. He stay with me almost 4 hours and explain every inch of the company, just for me. You don't get that type of service in New York City. I recommend this just on that alone.
Reviewed Oct. 14, 2017
I called NDR and was amazed with their outstanding customer service and willingness to answer all of my questions! I even lost my job recently and called in regarding my payments and they were very understanding and helpful and told me that I could hold off for the two payments in October since I had to apply for unemployment and haven't been approved so I'm not sure when I will start having money coming in again!! This was such a relief for me and I couldn't be more grateful! I will recommend them to everyone I can because I truly believe they are there to help individuals and care about those they help!!!!
Reviewed Oct. 14, 2017
It became very obvious after talking with this firms representative, I had made the right choice to deal with some overwhelming debt. I was treated with dignity and given the feeling that my circumstances were the only thing that mattered.
Reviewed Oct. 14, 2017
Jay was extremely helpful in every aspect of the enrollment process. His expertise, knowledge and explanations would rate ten stars. He is truly one of the very best!!! It's very comforting to know that I can refer back to Jay if I have any problems.
Reviewed Oct. 14, 2017
I had too many bills and needed relief help. The team at National Debt Relief was very helpful, and they were thorough about the program and how it would work, which sounded good to me, so I tried it out. But their commercial was the real deal and to my standard, it wasn’t fake advertisement. NDR helped me out to get my credit score where it's supposed to be and they were very honest with me and following me through with the emails. They followed up with my accounts and my old accounts. So, I was very satisfied because I see my credit score gradually going up. Also, any question that I needed an answer, they were able to answer.
Reviewed Oct. 14, 2017
National Debt Relief is the number one, top-rated, debt relief program online. I was in a sticky situation where I had a high paying job then I moved. I was expecting to make around the same amount of money but then I only make about half of what I made. I accumulated a bit of debt because I was a little bit of a heavy spender.
So I looked into debt relief with National and their people were very lovely. They were all very informative, nice, and explained everything to me really good. I can always call and they’ll have an answer for me anytime I have any concerns or questions. They were very helpful and still worked with people who don’t necessarily make a crazy amount of money to pay off their debt. It is a really good program for people who don’t know what to do when they have much debt. Working with National Debt Relief has had a very positive effect on me. My credit score went up 100 points which is significantly a lot for someone who was at a 400. They're wonderful and have given me a lot of hope.
Reviewed Oct. 14, 2017
I had tried to purchase a vehicle and considering that I was in debt affected my credit score a lot. So, I figured in order to make purchases, I've got to fix my credit. I couldn’t really do it myself, so I set up payment planning and I signed up with National Debt Relief. Everybody I've talked to was magnificent. The first gentleman I talked to answered all the questions that I had. Since working with National Debt, I've had two of my accounts resolved and I only have one more that I need to work on. I feel a little relieved. They call me when they've worked on a settlement for me and give me the payment options. And they’ve considered everything that I've explained to them and they made a good and affordable plan for my lifestyle. I don’t have the stress on it anymore as long as I make my payment. And now, it's going to be taken care of. I'm getting my money’s worth, and I wouldn’t go anywhere else because of how they're treating me so far.
Reviewed Oct. 14, 2017
The team at National Debt Relief has been really helpful. When I need clarification, I call them and they answer all my questions. They've really helped me with a lot that I'm going through and I appreciate everything they're doing. Working with them has freed me from having to deal with creditors.
Reviewed Oct. 14, 2017
I've enlisted with National Debt Relief's program and so far, so good. My interaction with their team seems to be okay. I sent them documents and they've got a settlement for a Discovery card.
Reviewed Oct. 14, 2017
I went through a divorce and I got stuck with a ton of debt. I wanted somebody who would provide a loan then I’d pay the loan off and National Debt Relief seemed a little bit easier to work with than other places. I've been with them for a year now and it was fairly easy to work with most of the people there. They settled two of six accounts too.
The only thing that I have been a little frustrated with is the speed at which everything is going. I know they have to negotiate but the negotiations take longer than what was originally anticipated which is worrisome. Also, I still continue to have creditors that call me every other day asking me if I can settle. But for some reason, National hasn’t settled with them so that’s a little bit cumbersome. I brought that up with National a couple of times and they said that they'll have to settle with them at some point. But I don't know what the deal is.
The creditors want money and National should give them money. I could settle with the creditors myself but I thought that was part of National's program so I didn’t want to mess that up. I’m not overly impressed though. For the most part, some things are working and they’re responsive. But the point of settling with the creditors doesn’t seem as urgent as what I anticipated. But we’re going through a loan process now so we’ll see how that works.
Reviewed Oct. 14, 2017
I went into a lot of debt and I needed to get off of it. I'm trying to get my hands around more control of my credit score which I need to increase and I felt that debt relief is the way to go. I researched the internet and I saw that National Debt Relief is recommended in different news stations or approved by Better Business Bureau. So far, everyone’s been very friendly and very informative, and able to direct me to the path I would need to go if they didn’t service my inquiry. I know it’s like a surplus of money going into one spot but it’s better than me having to try and break down and pay everybody one by one because it was not working. I'm still in the middle of the process because I still have some other expense that was a little hefty and I was a couple of payments behind. I love the service and I look forward to continuing with them. I feel there’s progress, security, and improvement.
Reviewed Oct. 14, 2017
National Debt Relief was professional, dependable, fast with great customer service. I needed help with my credit cards. I was concerned but they've helped ease the stress. They're doing a great job and I feel good knowing that within two years, I'll be debt-free.
Reviewed Oct. 14, 2017
I am a lung cancer patient and on a fixed disability income. I couldn't afford to pay my bills and I want to get my debt paid off so I can be comfortable. Worrying about my health is understandable but I cannot be worrying about bills and how I'm going to get them paid without a lawyer calling me or someone taking me to court. I had talked to a friend of mine that's in National Debt Relief's program and he showed me a lot of the things they've been doing for him and how the system works. I called them and we had a wonderful conversation. They explained everything to me and they've done okay at this point. They've helped me a lot.
Reviewed Oct. 13, 2017
Top not service and top notch results. The overall experience has been great and I am already seeing the benefits. It was a great decision to work with National Debt Relief and I'd definitely recommend it to others looking to take control and get rid of their debt.
Reviewed Oct. 13, 2017
Those who handled my call took the time to walk me through the process and answered all my questions thoroughly, as well as putting my mind at ease. Based on my experience, I would GLADLY recommend National Debt Relief to others who are in the same straits as I am.
Reviewed Oct. 13, 2017
My experience is fine so far. I have just signed up with this company. I am kind of nervous doing this. I hope it works out. The staff seem nice enough. I guess time will; tell. Other than that I'll hang in there.
Reviewed Oct. 13, 2017
It was one of the best experiences ever because they explained everything clearly and will help me very much to get back on track and make things better for me for the best! I cannot wait to see how quickly this gets resolved and I will most definitely recommend this to anyone else who needs the help I got!
Reviewed Oct. 13, 2017
When I first called for information the technician was very helpful. She explained what the processes was and what to expect if I enrolled. After the initial interview and getting all the information and questions answered I was very satisfied and enrolled. The technicians are very friendly, helpful, and understanding. The process was slow, but with as much information that there was it was worth it.
Reviewed Oct. 13, 2017
I have had a great experience with National Debt Relief. They have made it very easy to resolve my debt, with minimal involvement. I really enjoy knowing and trusting that they will get the best settlement for me. The communication system is also very easy.
Reviewed Oct. 13, 2017
The program was explained in a manner I could understand it. They were glad to go over anything I needed extra help with. Their manner was professional at all times. Both knew their job and the program extremely well. I would not hesitate to recommend this program to my friends and family.
Reviewed Oct. 13, 2017
I felt blessed by the helpful understanding of my hardship to pay accrued debt. The whole process was handled professionally and with dignity. Every detail was explained to my understanding as well. After searching several different avenues, I believe National will best meet the need. I thank you for your time, patience, and consideration.
Reviewed Oct. 13, 2017
The experience was painless and fast. Both reps (Christopher and Kathleen) were very professional and took their time to explain everything to me. I would recommend a friend to NDR. I am looking forward to getting my debt resolved with your company and the team that I am assigned.
Reviewed Oct. 13, 2017
Very helpful, understand your financial issues and make you feel comfortable in understanding our financial problems. Email was sent right away to me and explained every detail of what is written on the form before making us sign. I was provided with the hotline number and will be getting hard copy in the mail so that I can go over the details again.
Reviewed Oct. 13, 2017
Very helpful and descriptive of detail. Can't wait to see how much money I save over the years and have a good credit score again. It was recommended to me by my sister who has done it for 3 years and is almost debt-free. Maybe my wife will consider this an option in the future. Thank you.
Reviewed Oct. 13, 2017
I contacted National Debt when I finally realized that there was no way I would be able to catch up to all the payments I had created by overspending - out of necessity for paying college tuition for my children, but still unfeasible for me to maintain. From the very first time I contacted National Debt, all its employees provided clear, matter-of-fact explanations about how they could help me. It was important for me not to feel like a failure and they definitely did not give me that feeling. They also, within a short time, have come to an agreement with one of my creditors that reduced what I owe by 2/3. It will be such a relief to get out from under my debt and I am very thankful.
Reviewed Oct. 13, 2017
I had a great experience and I'm so relieved to know that there are genuine people willing to help. I was very nervous to make the call because I was ashamed. They made sure I made the right decision and I really appreciate it.
Reviewed Oct. 13, 2017
Just sit back and relax. They do all the work. Most creditors have stopped hassling. They are very courteous and professional on the phone. All of my questions are answered immediately. They take all the pressure off of you. It was a great decision to use them.
Reviewed Oct. 13, 2017
After reading all the excellent reviews and the BBB grade of A+, I decided to check out the program. I entered my information for a consultation and literally, within minutes I was speaking to a most knowledgeable and respectful representative by the name of John **. He took me through the entire application process and said he'd have an answer for me within 45 minutes. True to his word, he called back 20 minutes later and we finished the application process within another 45 minutes. Everything he said would happen has happened. I'm very excited to be able to get my debt under control and move on with my life. Thank you NDR and John for helping me get started on this new chapter of my life.
Reviewed Oct. 13, 2017
National Debt Relief has completely worked with me during this hard time. I just had my first settlement offer and am completely happy that I am getting out of debt. They are always here to answer my questions or concerns. They have been nothing but helpful during this time!
Reviewed Oct. 13, 2017
Bill **, the man that helped me enroll was very nice, and answered all my questions. The contract was outlined over the phone to me, so that I understood what I was getting into. I had a great experience enrolling. I hope it continues to stay great while enrolled.
Reviewed Oct. 13, 2017
Professional and Patient. Responsive in a timely manner. They explained and walked me through each step re: signing papers. They provided recommendation to ease the process. It's good to know that this agreement does not have penalties but at the same time provides relief as long as I maintain my part of the agreement.
Reviewed Oct. 13, 2017
My experience with Debt Specialist John ** was awesome!!! Talks a lot but gave me an exceptional plan that I could deal with. I was so upset about the whole process, with all the scams out there, John came to my defense, thank God!!! He went over and beyond to help me and believe me I needed HELP!!! Thank You John!!!! You saved my life.
Reviewed Oct. 13, 2017
The representative I spoke to was very thorough and explained everything. It was a very simple and easy process to complete. I was a little worried but I was reassured by the representative. I am really quite relieved. I would recommend to a friend.
Reviewed Oct. 13, 2017
Everyone I talked to was excellent, from my initial phone call, to the phone call that helped me get set up, to the welcome phone call. They made sure I clearly understood the program and answered any questions I had completely. Thank you for explaining everything to me so well and for helping me get my life back on track!
Reviewed Oct. 13, 2017
So far, so good! They are helping me settle my credit cards accounts and I am very pleased with the results. I am not receiving harassing phone calls or letters from the creditors. National Debt Relief has taken care of all of that.
Reviewed Oct. 13, 2017
My overall experience was 5 Star. Ms. Teresa was very knowledgeable, helpful, kind and very responsive. My welcome call went well as well. He took his time to go over things with me and make sure I was aware of the program and the next steps I need to take. I look forward to seeing how this program will help my credit!
Reviewed Oct. 13, 2017
So far my experience was great. The specialist did a great job explaining to me everything about the program. They call me and took time to explain to me all the details about the program and they answer me all the question so I exited to work with you guys to become debt-free.
Reviewed Oct. 13, 2017
It was great dealing with every representative of NDR. They were supportive, thorough and made me feel comfortable through the entire process. The overall process was easy and quick, and I felt very informed along the way. It's nice to know there is a company out there with such great customer service.
Reviewed Oct. 13, 2017
They were a big help answering all my questions and in explaining everything I needed to know. I felt like they genuinely cared about my financial situation. I'm looking forward to working with them in the future. I will recommend them to anybody looking to fix their unsecured debt.
Reviewed Oct. 13, 2017
Most helpful customer service rep. Explained all info in great detail. Yasha ** took me through each step of the debt negotiation agreement, making it easy to understand. He was very helpful in the process, no pressure on signing agreement or anything. I will pass this on to anyone needing help.
Reviewed Oct. 13, 2017
Debt relief is a very stressful process. Kennedy ** was excellent in providing all the information needed to start learning about Debt Relief. He was kind and thoughtful and had loads of information to help us decide if this was the right track for us. When we decided to go ahead, he made the process pain-free. Jonathan ** provided us with the Welcome interview. He too, was forthcoming and helpful. Two lovely men, who helped us tremendously and put our minds at ease.
Reviewed Oct. 13, 2017
Had a good phone calls and answered all my questions and got me on the right trail. Thanks a lot and the people that I was working with are good at what they do and I think more people that need this kind of help should go thru this process. Also takes all the stress and pressure off married couples.
Reviewed Oct. 13, 2017
I was very satisfied with the experience that Ms. Ivori ** gave me. She explained about the program to me. She wanted me to know which one of my cards that the program would be helping me to save on and how much I would be saving. She let me know that someone would be calling me the next day to see if I understand what the National Debt Relief Program would be doing for me. I was pleased with how both of the reps.
Reviewed Oct. 13, 2017
I had the pleasure of speaking with Mercy ** and Kathleen ** who were both extremely knowledgeable and courteous. They were also very patient with all my questions and concerns. Their guidance and overall professionalism was very much appreciated and I look forward to working with the NDR team until my program is done. Thanks again.
Reviewed Oct. 13, 2017
I was scared about doing this and making the decision of consolidating my debts into one!!! But the people have been very helpful to me and have explained everything to me very well!!! If I had any questions they answered them very promptly!!! I will be telling my friends and family how helpful you have been and if they need this service I will highly suggest they give you a call!!!
Reviewed Oct. 13, 2017
My experience thus far with National Debt Relief has been easy to understand and straightforward. Can’t wait to be debt-free in 36 months. Both representatives I’ve spoken with have answered all my questions and the emails to start the process are simple and user friendly.
Reviewed Oct. 13, 2017
Very friendly and amazing customer service. Made everything simple to understand! My customer service representative made sure that I was able to understand everything and answered any questions I had. Super simple enrollment and easy on boarding. I will most definitely refer a friend in the case that I might need to. Thank you!!
Reviewed Oct. 13, 2017
National Debt Relief has saved me from my debt! Their customer service people are always friendly and helpful. I have no negative problems to report. They have saved me thousands of dollars (literally). Just stick with the plan and you will succeed.
Reviewed Oct. 13, 2017
Offered the assistance I needed and available to discuss concerns at any time. Made the process easy and allowed me to complete steps at my own leisure. I would recommend to anyone seeking to escape debt and continue with their busy lifestyle.
Reviewed Oct. 13, 2017
I had a wonderful experience with my debt counselor. She was very clear and made certain to cover how the process works. Even though the situation is stressful, her empathy and professionalism helped me deal with the situation in a more positive way.
Reviewed Oct. 13, 2017
Thank you for being so helpful and understanding. I have been very satisfied with the services you have provided me. I have referred you to several friends and family members. I would like to know how to add a few other accounts to combine debt relief efforts for my husband as well.
Reviewed Oct. 13, 2017
Every good experience. They are working with all of my accounts and reducing my debt. All of the customer service people are up to date on my account and can answer my questions at any time. I would recommend National Debt to any friends that need the service.
Reviewed Oct. 13, 2017
I have been speaking with my contact representative for a couple weeks. He has been extremely patient, timely, and professional in answering my many questions concerning this whole program and process, as was my follow-up representative. Both were very exceedingly professional.
Reviewed Oct. 13, 2017
This process has been so smooth and I am in total relief. I called and within 30 minutes I was approved and set. It is my hope that my husband and I will be thrilled in the end. Financial freedom is what it's all about. These people were so friendly and understanding as well as very helpful
Reviewed Oct. 13, 2017
Randolph was awesome and didn't make me feel like I was just another customer and that he was just doing his job. He seemed invested in what I wanted, needed and listened to me and didn't make me feel rushed or pushed into anything. He needs a raise!!!
Reviewed Oct. 13, 2017
I have already suggested this to my friends. Bad luck can fall upon anyone. I was successful as a Nurse, until a horrible divorce devastated me. Struggling to support two small children while I go through graduate school proved almost too much. NDR has allowed me to work towards a new start.
Reviewed Oct. 13, 2017
All agents I spoke to were not judgemental, took time to ask questions to get to know your personal situation. I never felt looked down upon. I never felt as if this was some kind of scam. Each time I had a doubt, they would answer me with "great questions" and supply an answer to make me feel comfortable. Yes your credit goes down. But I rather start from fresh then spend the rest of my life paying on bills due to some hardships I faced in my life. I feel rescued and I feel as if I will always be taking care of.
Reviewed Oct. 13, 2017
Everyone I have spoken with at NDR has been so incredibly helpful, nice and nonjudgemental. Admitting and dealing with debt is not fun and they make it easy and comforting. We are SO GLAD we went with National Debt Relief!
Reviewed Oct. 13, 2017
My experience has been a very good one. The representatives were very professional but friendly at the same time. Good relationship building skills. All the information was explained to me in great detail and all questions were answered. I have no complaints. Great Job. I will give referrals.
Reviewed Oct. 13, 2017
After thinking about joining the program for a while Chris really gave me all the pro and cons and explained how the program worked making me feel comfortable throughout the whole process! I never felt pushed or cornered to make any choices on what I want to do, patience was the key to make me feel like I was making the right choice!
Reviewed Oct. 13, 2017
So far I am happy with the experience and everyone was helpful and kind. I am excited about this process and hope that it will help my family. If everything go the way that I was told it would then I will recommend this company to any of my friends and family who are struggling like I have been.
Reviewed Oct. 13, 2017
Very happy with National Debt Relief. They were easy to talk with, answered all my questions, and discussed all my options. Easily accessible and available made the decision to use them for my debt relief a very easy choice. I would highly recommend them to anyone that needs help.
Reviewed Oct. 13, 2017
It has been a great experience, employees are courteous, they keep me informed, always available when needed. They settled my accounts extremely fast. I glad I choose your services and would recommend Your company to anyone I know that is in my situation.
Reviewed Oct. 13, 2017
I was very pleased by his patience as he was explaining the process step by step literally as well as going the areas on forms to review and sign. Mr. ** was very understanding and said if I have any questions that I could contact him. I know I will be contacting him because he is a people person with excellent skills in how to communicate with a person in these financial matters. I would recommend your business to a friend.
Reviewed Oct. 13, 2017
My experience was great, I was very happy with such a great customer service and how helpful they are with all my questions concerning the services provided. I'm stress free with my credit card debt. So far I got great news on some of my debt settlement. Thank you for helping me in time I needed most.
Reviewed Oct. 13, 2017
I am very pleased with the outcome... Now we need to work on the next one... All the employees that I have spoken to were very nice and polite. If I had a question they were very nice and explain in detailed. No Neg. from National Debt Relief.
Reviewed Oct. 13, 2017
The service is fast, reliable and in no time you will be debt free! The process is simple and a customer agent will guide you through. They will advise you on what can be done and how fast you’re going to be back in track on your finances. I really recommend National Debt Relief program.
Reviewed Oct. 13, 2017
I gave my car back voluntarily. I wanted to pay my car off, but the creditors got upset about it so I was trying to find something that would help me pay it off and I like how National Debt Relief work with the people. If you can't pay, then they will still work with you, so you're able to make those payments that you missed. They are wonderful, great and people-oriented, and unlike how bill collectors are. Everybody is nice and they all have been able to help me out if I needed help. I was $10,000 in debt and that's all paid off now. National Debt Relief is great.
Reviewed Oct. 13, 2017
My experience with Jonathan ** at NDR was truly amazing and comforting. He is a true professional at his job. He took me step by step through the whole process, he explained everything well, and made it easy for me to understand, and answered all of my questions. Thank You NDR for employing such excellent employee.
Reviewed Oct. 13, 2017
(Our Welcome Call representative was friendly, but could be curt at times.)
Reviewed Oct. 13, 2017
It was a great relief to get some of our bills paid, thanks for working for us. I will look forward to working with you all in the future, thanks for your constant communication with us and for being fair.
Reviewed Oct. 13, 2017
It was a good experience talking with the agents. They explain very well the process of the program from the beginning to the end and help me answering my questions and concerns. I'm exciting to see the results that National Debt Relief promise me to see and feel the relief of my debt!
Reviewed Oct. 13, 2017
Such amazing service! Very helpful and explained everything thoroughly... They made me feel comfortable about choosing them! I can't believe how easy they were to work with and how quickly I will be out of debt completely. I would recommend NDR to anyone who needs help getting out of debt!
Reviewed Oct. 13, 2017
A big thank you to Steve ** and Johnny from the welcome call, amazing customer service, I felt so welcome and understood. Thank you guys once again!!!! I work with people every day and I know that sometimes it’s hard to give your customer 100% especially when it comes to the customer service industry, in this case Steve and Johnny delivered a touchdown!
Reviewed Oct. 13, 2017
Working with Steve has been incredible. He is personable and pinpoints EXACTLY what the customer wants and needs. He explained all the processes and took the time to answer my many questions. I was very scared at jumping into this because I didn't know how it worked but I am so glad I did. I know National Debt Relief is going to take care of me and my needs for eliminating my debt. Thank you. Thank you!!
Reviewed Oct. 13, 2017
Everyone I have had contact with has been very informative. They ensured I completely understand the process. I received prompt responses and clear concise answers to all of my questions. I was assured that I would have ultimate control over expenditures.
Reviewed Oct. 13, 2017
It is difficult to have to come to the decision that you are in debt and can't possibly get it paid down. National Debt Relief was very considerate and helpful in assuring me that they would use their considerable resources to enable me to pay off my debt in 48 months. I appreciate this service very much and would recommend them to friends and family. A special thank you to Oz **, the associate I worked with, for his kind and helpful assistance.
Reviewed Oct. 13, 2017
I was nervous about reaching out for financial help, but National Debt Relief made the process simple and very easy to understand. I would recommend this company to my friends and family in a heartbeat. I look forward to being out of debt and finally having financial security for my family.
Reviewed Oct. 13, 2017
Great company, everything was explained in a way anyone could understand. I finally feel like I have a hold on my debt and will be free soon! In 3 years I will be debt free instead of 20 years. The representative I worked with was wonderful!!!!
Reviewed Oct. 13, 2017
Good customer service. Very helpful. They answer all my questions. Good experienced with them. Thank you NDR for helping me debt free and stressed free, now I don't need to worry about receiving calls court order from all the credit company I been owed. Thank you.
Reviewed Oct. 13, 2017
The representative from the National Debt Relief program was very helpful and quick to respond to any concerns that I had. I would recommend this to friends and family members. I am looking forward to be debt free. Thanks for all the help. Looking forward to a new life.
Reviewed Oct. 13, 2017
Great service. National Debt Relief made me feel a lot better about my debt situation. I have been getting harassed by my creditors nonstop and enough is enough. National Debt Relief is here to help. I strongly recommend them, to anyone in a financial hardship.
Reviewed Oct. 13, 2017
After talks by too many debt consolidation people and companies that offer loans, I found NDR to be upfront and thorough in describing how they work. They answered every question and help resolve every doubt that I had. Definitely for me.
Reviewed Oct. 13, 2017
Everyone we have talked to has been extremely helpful and super nice. We are glad to have National Debt Relief helping us with our unfortunate debt. We are looking forward to completing the program and eliminating our debt with the help of NDR.
Reviewed Oct. 13, 2017
Debt specialist/assistant are very knowledgeable, courteous and ready to listen. They're awesome and answered all my questions. My time with them was great and fruitful. I will certainly recommend National Debt Relief to my friends who needs help, too. I am sure they will also have the same experience.
Reviewed Oct. 13, 2017
I have quite a bit of debt and wanted to find a solution to my problem. I finally spoke with Mark from NDR and was very fearful. He was very kind and courteous and explained everything this program offers. I enrolled and I'm on my way.
Reviewed Oct. 13, 2017
My wife got sick back in 2007 and I was the only one bringing the money in to pay. It got to the point where there was hardly anything left for food and we decided to see an easier way to do without repercussions to get relieved from some of the bills, if not all, instead of claiming bankruptcy. NDR seemed to have a good report on settling debts so I chose them. They have a good communication with me. They called me, emailed me and I called them. I went online to check and see how things are going and they're doing a good job. Everything is fine and I'm really pleased with them. I have communicated with quite a few of the service department and they're great. They're doing what they promised they would do, and so far, so good.
Reviewed Oct. 13, 2017
With the financial situation I was in, I called up National Debt Relief and they gave me information. We've been into communication ever since. I'm in the program for 7 months now and they're about settling all the other outstanding debts that are open. Everything's happening for the most part of what they were promising. Yet some details could have been given further out as far as the breakdown for how they proceed with the debt that's out there. They could describe their process a little bit better for the customers going forward. Still, they've been very positive and I would tell others about the program and that they communicate and work with you well. They also need to be sure that they understand once they finalize with National Debt Relief that there are certain stuff that are going to take longer than expected.
Reviewed Oct. 13, 2017
We're trying to eliminate some debt and we've been in National Debt Relief's program for about a year. Their program has reduced our monthly payment and we've settled some of our debts. It has helped a lot up until today where we had an issue. I got two of the companies that we were settling with and today is the deadline for their response but I can't get them to respond. This is kind of a big issue and I'm waiting for a lawyer to call me now. National's legal department shouldn't wait for last minute and respond quicker. Otherwise, I'd still recommend them.
Reviewed Oct. 13, 2017
I was buried in high-interest credit cards, and didn’t understand the game with them. So, I got National Debt Relief’s services, and they explained it to me. I’ve been with them for eight months, and I went from $1,100 a month to $350 a month. And in 36 months, it’ll be paid for. Also, I can call them, and they send me emails stating what they have done, as well as what they have negotiated. NDR is pleasant and very professional in their mannerism. They’re doing their jobs, and I am happy with them.
Reviewed Oct. 13, 2017
National Debt Relief helped me with some of my credit mess and was able to close them for me but not with some. I’m not 100% happy with them because they’re slow in making agreements with the company that I owed. They’re going one by one and that is no good. I was looking for an apartment for rent but I was told that I wasn’t qualified and my credit was no good.
Reviewed Oct. 13, 2017
I dug a deep hole and I didn’t see myself getting out of it eventually so I contacted National Debt Relief. I had a pleasant experience and they were very helpful. They went over a lot of stuff with me and explained to the best of my understanding what they were going to do for me. I have four debt creditors that I don't have to deal with right now. They've helped me close two accounts so I've got two more accounts open. Using National Debt Relief's service is supposed to be cheaper than if I continued with the credit companies. And it was with the way it all added up. So I'm happy with the savings and I tell friends that my experience with them is fast, easy, and understandable.
Reviewed Oct. 13, 2017
I called National Debt Relief and talked to the reps, and it sounded like it was time for me to do a debt relief program with them. Everybody I talked to there has been nice, polite, and knowledgeable. All of them seemed to be on the ball. They explained everything and did what they could to help me. It has been great with NDR and working with them has relieved my mind a little bit, knowing that claims are going to get solved.
Reviewed Oct. 12, 2017
Describing our experience was both terrifying and calming. Both Mark and the young woman we spoke with tonight walked us through the process. They answered all our questions patiently and strove to make us feel like we were going to be ok. We were made to feel like this process could help us. Up until now we had only met with people that made us feel like losers. They treated you like people in trouble that needed help and a little mercy. They helped us understand the process. We understand that it may be difficult, but in the long run we would be out of this debt in a few short years.
Reviewed Oct. 12, 2017
The Staff for National Debt Relief were extremely friendly and made me feel very comfortable. All my questions were answered and I also liked that they were not judgmental to my situation. I am looking forward to being debt free.
Updated 03/22/18: I feel very confident with the work National Debt Relief continues to do for me in getting me debt free, and I thank them for their professionalism. I am only in for 4 months and have already have one of my debts settled.
Reviewed Oct. 12, 2017
I had a great and very professional experience with Andrew **. He was thorough in explaining all the details and never once made me feel badly for getting myself in the financial situation I was in. I also spoke with Andrew ** to do my welcome packet and he was extremely professional and thorough also.
Reviewed Oct. 12, 2017
The entire experience with National Debt Relief was great. The representatives were very professional and caring and always made sure that they answered any questions that I had. This has lifted a lot stress off of me and I would highly recommend them to everyone I know.
Reviewed Oct. 12, 2017
Randolph was an exceptional debt relief counselor. He was personable and positive and answered every question I had honestly and in an easy to understand way. The woman I spoke with on the welcome call was also very nice. She reviewed everything that Randolph had already explained to me to make sure I understood. The whole process took less than 2 hours of my time from start to finish from my initial call to being set up with my first payment and first step to becoming debt free. It feels good... I recommend it!
Reviewed Oct. 12, 2017
Great customer service. It was great talking with the person that assist me with my credit debt. He understood my goal and gave great information and answered all of my question in a fast and polite. Was very helpful in asking all the right question.
Reviewed Oct. 12, 2017
My road to being debt free is guaranteed. I was impressed by the transparency of the program and the protection it offers me. I am very pleased with NDR as my negotiators with the creditors. I would recommend it to any friend in need. I should have taken this step many years ago, but it is not too late to start.
Reviewed Oct. 12, 2017
Your staff is Respectful, understanding, and efficient. They were also great with directions and patiently answered all my questions. They took the time to go over all the details of the process and what is expected of me. Furthermore, the staff actually contacted me at the agreed times set forth, which impressed me as well as insured me somewhat more of getting my debt under control. Thanks for the pleasant experience during my time of need.
Reviewed Oct. 12, 2017
Very helpful. Answered all my questions. I like the transparency that they have. Their experience with my debtors was also reassuring everyone that I have dealt with has been very patient and helpful. I was given clear instructions on how the process works
Reviewed Oct. 12, 2017
Michael was very thorough and prompt with communication. He was professional. Monica did a great job wrapping up the agreement. She was thorough as well. Hoping the program solves my financial hardship and is successful. Will be monitoring it online over the life of the agreement.
Reviewed Oct. 12, 2017
I was apprehensive about contacting NDR at first, but I am glad I did. I was offered the perfect solution to my situation by someone who explained the matter in a very easy to understand fashion. Likely one of the best decisions I've ever made.
Reviewed Oct. 12, 2017
Everyone was so helpful. I wasn't expecting this outcome. I couldn't think of any questions at the end of both conversations. Everything was covered and explained clearly. It's good to know there is still good customer service in the world! Thank you so much!
Reviewed Oct. 12, 2017
He was informative and clear and complete. Answered all my questions. Very helpful in solving my problems. I am very grateful to be given this opportunity to help me get out of my financial difficulties and a new way to budget.
Reviewed Oct. 12, 2017
Been a very easy and smooth transition in helping make this whole process less stressful and easy. The customer service level was outstanding. From start to finish. Thanks for the great help. I would highly recommend NDR. Great people to work with.
Reviewed Oct. 12, 2017
I've used this company in the past and not only are they legit, but they have my respect and trust! They work to get you the best deal on lowering your amount you have to pay. Reaching a settlement that's affordable and having open communications which is key. I’ve already recommended them to family and friends. IF you're considering bankruptcy, hold on contact these guys first!!!
Reviewed Oct. 12, 2017
National Debt Relief is a top quality company. The company did everything they promised and more! NDR exceeded all of my expectations and more. The website was very easy to use. NDR provided excellent customer service! The entire process with National Debt Relief was efficient and effective!
Reviewed Oct. 12, 2017
Both Jonathon’s (one as my Enrollment Specialist & the other as Welcome Specialist) were amazingly understanding and compassionate about my situation. I felt like my dignity was kept in place while going through this difficult time. I am looking forward to working with NDR to resolving my debts. Feeling less stressed.
Reviewed Oct. 12, 2017
Just great. Can say anything else. The staff is every knowledgeable on what they are going to do. Every helpful on answering my questions. I recommend raises for all of them. Looking forward to working with you guys. I'm very glad I spoke to you guys instead of bankruptcy.
Reviewed Oct. 12, 2017
During a very difficult time and struggling with the decision to get help the staff eased my fears and explained the process to me with great care. I feel like I am on the right path to finally get debt out of my life permanently!
Reviewed Oct. 12, 2017
You guys really make it easy to work with and I really feel like I have somebody on my side it does not judge bad credit or consolidation or debt. Already wiping 4 out of my 5 cards done. And if anything else comes up I will definitely go through you as well thank you so much
Reviewed Oct. 12, 2017
Max ** was extremely helpful in clarifying any questions I had about your program and what I needed to do to enroll and begin the process of getting rid of my debt. I already feel a sense of calm now that I have a plan in place and can move forward without worrying about my financial status for the next thirty years. I felt extremely comfortable working through Max and he responded quickly to all my calls and questions. Thank you again so much as I feel I am on the right financial path!
Reviewed Oct. 12, 2017
So far, outstanding. Only thing I would recommend is verbal updates frequencies. Personnel are helpful and knowledgeable. Always ask if things are going ok and if they can do anything else at this time. I would like the agents to let me know what they are currently working on and where they are on the total account.
Reviewed Oct. 12, 2017
My representative gave me many options and explained each one in detail. I was able to make an informed decision based on our discussion. Everything was very easy to do, including using DocUSign technology for the forms to get started.
Reviewed Oct. 12, 2017
The whole process was pleasant. From my initial contact with Michael until the welcome phone call everything was handled like professionals and I am glad that I took this step in getting rid of my debt. I feel like my debt relief is in good hands and I hope other are considering doing the same thing. I would highly recommend this company and you will not be sorry. You only will regret that you didn't do it sooner than you did. Just knowing that in a little over 4 years I will be debt-free is a big relief.
Reviewed Oct. 12, 2017
Would like to thank all the people in helping me get out of debt. My life will be better now. So thanks Ann getting out of debt means so much. Erika was a great help to me explaining all that I have to do and what you guys are doing to help me so I thank all of you.
Reviewed Oct. 12, 2017
I'm pleased with this company so far. They are very helpful on finding the best solution for your needs. Customer service was great! I'm just getting started and I'm pleased, at the moment. I would recommend giving them I call.
Reviewed Oct. 12, 2017
I had concerns when I called in but that was quickly replaced with hope. The customer support and professional ability to answer all of my questions put me at ease with the process of the program. Would definitely recommend to all my friends and family if they are ever in the same spot.
Reviewed Oct. 12, 2017
I am a disabled 55 year old, struggling to get out of debt. I researched several debt relief companies before choosing NDR. They have proven to be exactly what they claim to be. Never have I found a company before NDR, that keeps me informed and has been such a help. In a little over a year's time I have already settled over 40% of my original debt. I would recommend them to anyone.
Reviewed Oct. 12, 2017
Very professional. They explain everything so you understand. Nikki was very informative. She did a very good in helping me. They welcomed me into the program. Very nice, easy to work with, didn't take much time from work. Thank all of you for all the help you have gave me.
Reviewed Oct. 12, 2017
I have a large credit card debt from helping my elderly parent with medical issue... The debt relief rep explain the benefits and my rights... and in short I felt more relax about my financial situation and paying off my debt in 4 1/2 year... and that there will be some bad times and it won't improve overnight... but at least I can relax a little.
Reviewed Oct. 12, 2017
Great, very thorough. Randy and Allan did a great job explaining the benefits of the program and resolving my debt quicker and more efficiently. They answered all of my questions well and gave me all the information needed to understand the program and be confident in my decision to resolve my financial hardship with National Debt Relief.
Reviewed Oct. 12, 2017
NDR was like bringing in the Calvary when you think you have lost the battle. They quickly came in to help you get back on your feet and at the same time negotiate like every business would do with your creditors. NDR has a lot great tools to protect the consumer and I would highly recommend their services to my friends is similar circumstances. Every interaction with NDR Associates they were smart, friendly and fast. Great partner for the little guy...
Reviewed Oct. 12, 2017
They're really helping me in becoming debt-free. They have settled three of my account and I haven't even been with them for a year yet. Great work, I would recommend to use them if you're drowning in debt.. Great job National Debt Relief.
Reviewed Oct. 12, 2017
About a year ago I was swamped and couldn't see the end of the tunnel. When I thought there was no escape I was advised to file for bankruptcy but that is not a choice I would ever make. I always paid creditors back, with as much as I could. But at that time it was almost impossible to make ends meet. Not until I found National Debt Relief, which at first I was reluctant they would be able to help when no creditor would be willing to help me. Today, just a little over a year since I signed up with them all the accounts are settled and will be free of debt, continuing on making my regular payment that fits my budget. I have to say, if anyone in a critical financial situation thinks bankruptcy, please re-think and consider calling National Debt Relief.
Reviewed Oct. 12, 2017
Very friendly and willing to answer all of my questions. It is easy to reach out to customer service, they make it easy for us to understand and all documents are online. I am satisfied with the service and I am eager to get rid of all my debt.
Reviewed Oct. 12, 2017
Very easy to work with and friendly. Easy to set up. Have not started making payments yet, but the overall projection is much better than if I had to do it on my own. Plus, it will finally stop the creditors' phone calls! I would recommend this program to anyone.
Reviewed Oct. 12, 2017
Really great experience so far. The gentleman Kester that helped me knew what he was doing and really helped me understand what was happening and made sure the payment was In my budget. I am really excited to started working down the debt I owe.
Reviewed Oct. 12, 2017
Very accurate and helpful with all questions regarding my personal struggles. Also patient with me with all my questions and worries at this time of need. I feel a big burden has been lifted from me. Maybe now I can be a little stress-free.
Reviewed Oct. 12, 2017
Very professional and helpful at all times. Thank you so much for all your help. I will recommend it. Explained step by step. He really exceeded his expectations. Also the Welcome call was also on top of things. His name is Richard. Thank you for all your help!
Reviewed Oct. 12, 2017
Both customer service reps I spoke to were amazingly friendly and helpful, I feel thankful that such a program exist for someone who fell into such a bad financial situation. A friend recommended this place and I am glad I decided to try it out because now I will be out of debt quicker and able to move on in life. 100% will recommend to others.
Reviewed Oct. 12, 2017
I had the pleasure of working with Greg and Christine. They were amazing in helping and explains all I had asked. I was never left in the dark about something I was struggling so much with. They made the whole process a great experience.
Reviewed Oct. 12, 2017
I will be happy for debt agency face to face with billing collection agency. Debt agency can protect me from harassment collection agency. Debt can solve bills with billing collection agency. I will be satisfied with billing. They don't bother me about owning bills from collection agency.
Reviewed Oct. 12, 2017
My experience has been nothing less than remarkable. Without the negotiations of NDR to my creditors, I would still be swimming in debt with no end in sight. I would have never been able to negotiate a plan of action without the assistance of NDR. Thanks to NDR I am on a road to financial freedom! Thank you NDR!
Reviewed Oct. 12, 2017
Thus far my experience with this company has been excellent. All contact has been very understanding, professional, and extremely helpful. When I first inquired I wasn't sure I wouldn't qualify, the employee handling my case went the extra mile and we were able to work it out together. Highly recommend.
Reviewed Oct. 12, 2017
They were a great help & helped me through the process step by step. They gave me the answers & help I needed very quickly and efficiently. Everyone that had contacted me has been professional & thoroughly made sure everything was correct & explained well.
Reviewed Oct. 12, 2017
I would recommend them to anyone who has fallen into the same situation I was in. This has been by far the easiest and best way for me to handle my debts. Though I still have some debt to have settled, I am happy with the service to this date. Very relieved!
Reviewed Oct. 12, 2017
Easy and smooth process, very timely with information. I felt the tax information should have been explained in the initial process with the 1099's. I hope this program works and helps my situation. Hoping the customer service is understanding for future concerns.
UPDATE ON 03/01/2018: Most customer service reps have been very helpful, polite and reassuring. They take the time to explain things and guide you. I have only had one bad apple in all my inquiries. Thanks for all the help, this can be a stressful time for all those involved.
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