National Debt Relief Reviews
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About National Debt Relief
National Debt Relief is one of the largest debt settlement companies in the U.S. Founded in 2009, National Debt Relief negotiates with creditors to reduce how much you owe on unsecured debts such as credit cards, personal loans, medical bills, private student loans and collections. It offers personalized plans to help you resolve debt, along with support from dedicated debt specialists.
- Free consultation with debt coach
- Free debt relief quote
- Numerous accreditations
- Professional and responsive customer support
- Easy enrollment process
- Fees can reduce overall savings
- Not available in all states
National Debt Relief Reviews
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Reviewed Oct. 19, 2017
I was so Happy when I applied with NDR and was told Congratulation on being approved for their program. It is such a relief not having to have all those creditors hounding me every day for their unreasonable payments to include their very high interest rates. The whole process was so easy and my consultant Kenny was very polite and explained everything. I would recommend NDR to all my friends in need of relief!!!
Reviewed Oct. 19, 2017
Very helpful and easy understanding of the plan I was given. Definitely will recommend to any friend or family member. The personnel went through the agreement and made sure I was not missing any information or had any question in regards my settlement.
Reviewed Oct. 19, 2017
I was very pleased with the service, information and advice I received from Josh and Monica. They were both pleasant, kind and understanding. They both took the time to make sure I understood everything and were happy to answer any questions I had.
Reviewed Oct. 19, 2017
Very helpful, knowledgeable, and friendly. You will be pleased with the service you will be given when you call them. You will be relieved from the stress of debt and harassing creditors who are determined to wear you down. Take the first step to freedom and call NDR today!
Reviewed Oct. 19, 2017
They are very professional and transparent. Worked to cut my debt in half. Very easy to work with. I am able to pay off my debt in 42 months as opposed to 15 years with minimum payments. I would recommend NDR to anyone who is over their head in debt.
Reviewed Oct. 19, 2017
Very easy to deal with. Made the whole process painless. Walked me through the whole application procedure. Much more positive experience than I was anticipating. Feel confident that National Debt Relief had my best interests in mind. Would recommend to anybody. Looking forward to having my credit issues resolved.
Reviewed Oct. 19, 2017
It has been a great experience. We can now work harder on our credit score. We have learned that payday loans are harder to pay off and just adds to financial problems. NDR has stepped in on our behalf to allow us to pay off these debts with a reasonable payment plan. I'm seriously going to recommend this program to anyone that is in need of debt relief.
Reviewed Oct. 19, 2017
I could not be more grateful or impressed with my case manager and the client support team. They have been very helpful, encouraging, and professional. Each representative I have spoken with has been able to immediately answer my questions and provide me with the resources I need to resolve my debt.
Reviewed Oct. 19, 2017
When I called they were very helpful and informative. They gave me all the information I needed and made sure that I understood each step. They worked around my schedule when I needed to make a change and was very respectful and gave me accurate information to help me out.
Reviewed Oct. 19, 2017
The representatives are very professional and thorough. They are knowledgeable and prepared to answer any and all questions. The options available are presented in a clear and concise way. There is no pressure, and the approach is to ensure comfort and success with the program.
Reviewed Oct. 19, 2017
I liked the understanding of my situation. You could feel or sense that the representative understood that my stress needed to be relieved. The process was easily achieved without any long term steps or hoops for me to perform. All documents were readied and signed electronically and a walk through of all the documents was done before any required signatures. An amazing experience. Thank you Kelly.
Reviewed Oct. 19, 2017
Alban ** was amazing! He made me feel like family and comfortable in choosing Debit Relief. I am at ease & can finally put my future into motion. Not only do they save you financially but mentally as well. Thank you Debt Relief.
Reviewed Oct. 19, 2017
Very thorough and knowledgeable. Answered all my questions and got me through the setup and welcome package. So far, I would recommend NDR to anyone struggling with debt. I have not been through the collection or settlement process yet but if it is as easy as the setup, I am sure I made the right decision.
Reviewed Oct. 19, 2017
National Debt Relief was just what I needed. I was never going to get out of the financial mess I was in by myself. They have helped me tremendously and I feel like I have my life and some money back. They have been able to get me great settlements on my debts and I feel like its a great way to start over. They have always been very helpful when I call with a question or concern. I would definitely recommend to friends or family. I just should have called them sooner.
Reviewed Oct. 19, 2017
The staff was very patient and helpful. They explain everything so that I can understand. I will surely recommend the NATIONAL DEBT RELIEF to everyone who is having a hard time. Thanks again. Mr ** was very friendly and patient, also very clear in explaining everything so that I can understand and I really appreciate it. Again thank you very much.
Reviewed Oct. 19, 2017
So far Jordan and the woman I spoke with yesterday, October 18, 2017 were super helpful and pleasant. They were also very knowledgeable and answered all of my questions. They also took their time with me and explained everything and if I had any questions.
Reviewed Oct. 19, 2017
Yes, I would recommend the program to a friend. Matter of fact I did. He was looking at bankruptcy but now will be looking at this program instead. Really easy to work with and they explained everything so that I could understand! Top Notch!
Reviewed Oct. 19, 2017
The service I received from Myles ** in National Debt Relief was professional, helpful and kind. He was very kind and cooperative. Thank you so much for his help and support. Definitely I will recommend my family and friends.
Reviewed Oct. 19, 2017
I am so excited. Debt relief has make my life so much easier in helping to reduce my credit card bills and in a timely manner. I did not think they would make it happen but committed to their words. I will recommend anyone that is struggling take this step and relief yourself of all the added stress. Thank you.
Reviewed Oct. 19, 2017
All people that I've talked to through this program have been very friendly and very helpful. They take the time to call you back and also check in to see how the process has been going. I would recommend anyone needing financial help to try this company out.
Reviewed Oct. 19, 2017
My nephew and I are both going through this type of program although he is with another company. Our experiences are very different, while he is unsatisfied with his company so far I am totally satisfied. It will be some time before I can see the total picture and true impact of what they are able to accomplish but as for now I am very happy!
Reviewed Oct. 19, 2017
It's been a blessed day that National Debt to handle my account because my wife passed away and I couldn't find the right way to contact the companies that we owed so they took the lead to handle the phone calls and mail. Thanks to all that took care of me at this time.
Reviewed Oct. 19, 2017
My experience with National Debt Relief has been very positive. I appreciate all the work they are doing to help me with my debt. I would recommend them to anyone trying to get financially back on track. Keep up the good work.
Reviewed Oct. 19, 2017
Theresa ** was great. She did an awesome job of explaining everything. I was lucky to have a great experience because of her and felt confident enough to sign up because of it. Any questions I had were answered and explained very well which made it easy to understand. Thanks again Theresa and keep up the good work.
Reviewed Oct. 19, 2017
Review of Agreement - Very professional; very polite, went a little fast, but he answered my questions, And if I didn't understand something, he stopped and listened and took the time to explain and repeat when necessary until I felt that I understood everything.
Reviewed Oct. 19, 2017
I was struggling to make payments and they were my lifesavers. It takes about a week before calls stop. But all and all the best service ever. So if you are struggling and need someone on your side this us the service for you I highly recommend it.Thank you.
Reviewed Oct. 19, 2017
"Wow." From beginning to end, the application process was extremely fast and professional. NDR's representatives really understood my situation while making sure I understood the pros and cons of every option available for me. My family is very much grateful.
Reviewed Oct. 19, 2017
My experience was great and very professional was Robert **. I was very satisfied and content with his explanation of the contract and helping me to understand what I am applying for and reassuring me that I understood each page, before I signed and finished.
Reviewed Oct. 19, 2017
I just love that fact that they are handling everything because I know they will get the settlements and I can be soon debt free and I know they will get me there. They are always so nice and knowledgeable.
Reviewed Oct. 19, 2017
My experience with National Debt Relief has been nothing but good. Anytime I had a question, I got the answer I needed. Anytime I called, I actually had a real person to speak to. If I emailed, I got a reply. The process in getting back on track with my debt has been overwhelming but National Debt Relief has provided the relief I needed to not stress over my bills.
Reviewed Oct. 19, 2017
Both Brandon ** and Christina ** were AMAZING! Friendly and helpful! We passed around some laughs, but I totally felt very welcomed and comfortable. Being in debt at my age is embarrassing to me, but I was helped to feel more comfortable and like I was making the right choice by joining up with National Debt Relief. Thanks to these two, of course. I just can't believe how friendly I was treated. I'm just astonished. I'd like to just thank you for helping me, thank you for letting me try and get my life together, and fix my debt mistakes. You have no idea how much this'll change my life. Thank you so much for everything. :) <3
Reviewed Oct. 19, 2017
The service was excellent. I was very pleased with Earl **. He was very helpful and friendly and a pleasure to talk to! Any questions I had he answered without seeming annoyed or bothered. I was skeptical of this service at first but he was very straightforward with me. He told me everything I would be paying for without trying to scam or hide things from me which was much appreciated. I felt like I was in good hands with someone I could trust with this big life decision.
Reviewed Oct. 19, 2017
Very professional and courteous and got the job done. Help me through everything, explained everything that was going on and what I can look forward to from my monthly payment, how much money I was going to not pay and Save just to give me peace of mind. Thank you.
Reviewed Oct. 19, 2017
So far, I am just starting the program and they have an Excellent Customer Service. They have treated me very well, with respect, listening all my questions and providing the best answers for my understanding. So far I would recommend this program.
Reviewed Oct. 19, 2017
I spoke to Ms. ** and Mr. ** and both were extremely helpful and reassuring. Ms. ** was very kind when I broke down crying assuring me everything would be ok. I am so grateful I had her to talk to and grateful this program is available to so many people.
Reviewed Oct. 19, 2017
Mr TOMMIE ** WAS VERY PATIENT WITH ME AND EXPLAINED EACH STEP OF THE WAY. I am hopeful that I can soon be debt free. Giving him a 5. I appreciate all the information and help that was extended to me. Great work. When I am more stable and able to pay a little more each month I will to the best of my ability. Thanks again.
Reviewed Oct. 19, 2017
This is been a mind at ease experience that is very well organized, simple to work with and get the debt resolved quickly and probably so far I am very happy with their success and helping me to make this a better and easier process. I really highly recommend using this service if you need help resolving things and don't have time.
Reviewed Oct. 19, 2017
Armani was great in helping me set up the program along with Eric for my welcome call. They both provide full knowledge from start to finish of the program. I look forward to working with the National Debt Relief team moving forward.
Reviewed Oct. 19, 2017
Thank you Mr. **, for the caring and reassuring tone and for making this process so easy. You have helped take a lot of anxiety and stress off my family's shoulders. I appreciate you and National Deb Relief for your help!
Reviewed Oct. 19, 2017
The experience with the 2 representatives that I spoke with today, including Abe, was an excellent experience overall. Abe was a very informative agent and made the process very informative and easy to handle. I was at ease knowing that within months, I can be debt free and live my life at more ease than ever.
Reviewed Oct. 19, 2017
The representatives I spoke were fantastic, Great people to communicate with, very professional. I am excited about becoming debt free in a short period of time. Thank you for allowing the opportunity to breathe without having to worry about paying my bills every month.
Reviewed Oct. 19, 2017
The team at National Debt Relief is doing a good job. We talk all the time and working with them is very simple. They have paid a couple of my creditors off. My experience with NDR has been excellent.
Reviewed Oct. 19, 2017
National Debt Relief has taken all the stress off of my plate. They're really good about keeping communication flowing. Everybody's fantastic, super friendly and extremely helpful.
Reviewed Oct. 19, 2017
I've been with National Debt Relief since March and they’ve treated me well and I definitely like it. I've talked to them a couple times about settlements and they were all very helpful. They answered any questions I needed too. The process began with an internet chat box and it's very easy to sign for them through electronic signature. The phone call might have taken 20 minutes but after that they got all the information themselves with regards to the contact in the banks. I have biweekly payments and anytime NDR has a settlement they call me. I can also log online and they're good with communications. I still have a couple of years to go but the program has helped a lot. I'm scared of losing anything but I'm definitely starting to feel comfortable.
Reviewed Oct. 19, 2017
I came upon National Debt Relief online, and the guy that I talked with explained everything and he sounded honest. And afterward, I was handed off to customer service and I was disappointed that I couldn't stay with him. I had a couple of little bills and I thought that National Debt would pay those off first to get rid of them, and when I called, there were three times that NDR told me what was going on, but no one ever told me anything about the little bills. I don't get bills from creditors, except OneMain. They continue to send me a bill every month, which says to call them, and they've been a nuisance. It seems like my balance, according to their bill, is not going down and they're the only ones that harass me. My wife said they seem to take the money out. They say since I gave them permission to withhold or take my money automatically, that gives them the right to take out whatever they want to.
I talked to somebody in National Debt Relief's customer service and they said not to worry about the bills being sent, but it doesn't make sense. When I call them, they generally seem very nice, they answer my questions and make me feel better. They've given me websites, too, but my computer has been broken since March. So, I haven't been able to go to it and I have absolutely no idea of where I'm at right now, but I'd recommend them. I would be happier if I got a paper statement and had an idea of where I was, though.
Reviewed Oct. 18, 2017
My customer service rep. Garrett ** was very professional, knowledgeable and attentive. He answered every question I had and he listened to everything I had to say. He is an OUTSTANDING Rep. I would definitely recommend National Debt Relief to my friends.
Reviewed Oct. 18, 2017
The service was fast, and easy. James and Richard was very helpful and patient with me. I'm not technology smart and so they had to wait for me. Hopefully I will be out of debt sooner rather than later. Thanks again James and Richard for everything.
Reviewed Oct. 18, 2017
I had a wonderful experience through my whole process. I recommend this for everyone. Drew ** and Evelyn **, were just so wonderful and patient with me. This has taken so much stress away from me. Thank you so much NDR.
Reviewed Oct. 18, 2017
Both men I spoke with did not make me feel bad at all, very understanding of my personal situation and wanted to help. It was a fairly easy process to go through and I am confident with the process. The guarantee and service fees are reasonable.
Reviewed Oct. 18, 2017
Great, friendly people, easy to talk to and work with very punctual with calls and emails. National Debt Relief was easy to set up auto drafts from bank and work with a manageable payment plan to resolve issues. Would highly recommend to others.
Reviewed Oct. 18, 2017
I was over burden with credit card debt after I was disabled to continue working. I had other options but National Debt Relief was my choice and what a great choice it was. I’m no longer receiving calls and bills. They are taking care of everything and keep me updated. Call. You won't be disappointed.
Reviewed Oct. 18, 2017
I was pleased with how easy it was enrolling in your program. Mr. ** was very polite and knowledgeable. The whole process was quick and easy. I really feel good that this program exists. I'm retired and got in a little too deep with my credit cards. I would definitely recommend this to anyone who is in trouble. Thanks.
Reviewed Oct. 18, 2017
Glad that I was able to start the process of my debt. My person Charles was a great help. And the beginning of a new start for me and my family. It was easy and no scared of the process. Excited to feel the pressure of. I'm still in first stages of being debt-free.
Reviewed Oct. 18, 2017
Gary was very helpful and detailed in explaining the program to me. He was patient and answered all my questions. The lady that took my welcome call also was helpful. But she could slow down a little to be easier understood.
Reviewed Oct. 18, 2017
Greg ** showed me the best deal. I was apprehensive before but he explained thoroughly all the details. Thank you for your patience on all my questions. Very knowledgeable about the details of debt relief. The best payment I would be able to pay in 3 years.
Reviewed Oct. 18, 2017
The entire experience has been great to this point. Eric ** was very helpful and patient. Very pleased with the starting of this program. Everything was clearly laid out and covered very well. The customer service was second to none provided by Eric.
Reviewed Oct. 18, 2017
My welcome call was very comforting. I was assured that I was taken care of and anything I needed would try and be taken care of to the best of their ability. I am comforted that they will be taking care of me.
Reviewed Oct. 18, 2017
I am truly grateful for everything this company has done on behalf in this difficult time of my life. The level of courtesy and compassion is extremely helpful and the of time taken by personnel to make sure the understanding for every step was totally to me. Thanks.
Reviewed Oct. 18, 2017
Very satisfied with the service, I received. Very accurate on sending information to me, and a big relief knowing I will be out of debt in 36 months, instead of 33 years, and a good feeling not having to live off my credit cards, as I was doing. Thank you again.
Reviewed Oct. 18, 2017
This experience was very easy and the staff were super friendly. They were very knowledgeable about this program and did not once criticize or judge me for allowing myself to get in a predicament where I needed to seek out help. I look forward to this process.
Reviewed Oct. 18, 2017
Handles accounts! Really helpful. So glad I signed up, great relief and getting me on the right track. Very grateful I reached out. Easy access to accounts and quick communications. National Debt Relief was ranked number one and I can understand why. Hassle free.
Reviewed Oct. 18, 2017
I knew I would have trouble with credit card payments when it became obvious that I would have to take retirement and have S.S. as my only income. I had credit cards that I had not used in many years, but although I had paid on them, they never seemed to go down much. I was worried. Signing with NDR was the best thing I ever did. I was on the program for four years, as I couldn't afford making big payments, but in all that time, I experienced absolutely no harassment from creditors. NDR handled it all for me. What a weight lifted off my shoulders! They made the whole thing stress-free.
Reviewed Oct. 18, 2017
Really makes you feel comforted in the fact that they actually WANT to help you manage your debt and give you financial freedom. I can’t wait to really get started. My in-laws unfortunately had to go through this too but after NDR, they are much better off now. Next step, financial freedom!
Reviewed Oct. 18, 2017
I am grateful that one of my creditors has come into agreement for settlement because you, guys, did the great job. I appreciate it. You have made this bad experience of mine much lighter to bear. I thank you all, and keep up the good work.
Reviewed Oct. 18, 2017
Excellent experience. They were very helpful in getting things under control for me. It is not an easy process but they made it one. I am hoping life gets easier after all is said and done. They explained everything in detail which made the process that much easier.
Reviewed Oct. 18, 2017
I enrolled in July with 12 debts to settle. It’s been 3 months and I already have received 3 settlements!! Not only that, they are easy to work with and I’ve yet to receive ONE harassing phone call from my creditors. This has been an incredibly positive, life changing experience. I am so happy and stress free :).
Reviewed Oct. 18, 2017
The agent was very helpful. He understood my situation and tried to work with me so I can make a payment according to my budget. I explained my case and the reasons I felt behind in my payment and he was able to get the best available solution to solve my problem.
Reviewed Oct. 18, 2017
Everything with the process went great! The staff was friendly and professional. I am looking forward to working with National Debt Relief to begin my road of financial freedom. The means of communications with this company is very good and easy.
Reviewed Oct. 18, 2017
They strove to ensure if I had questions they were meet. Were thorough in explaining how the program works, very knowledgeable regarding the services you provide and saved me both time & money by figuring out the best way to help me get my debt more manageable.
Reviewed Oct. 18, 2017
The representative that assisted me in my application was very helpful and answered all questions I had. Was very nice and very patient. I'm so glad they were able to help me release this stress of debt that I had and now I'm so glad to be debt free in two years!
Reviewed Oct. 18, 2017
Was amazing!!!! Carlos took his time with me explaining and answering questions as I needed. I am concerned with the process but Carlos explained I may phone as much as I need. The welcome phone call was not as pleasant. The young man was not kind. Did not wish to take time with me.
Reviewed Oct. 18, 2017
I had been searching for a way to consolidate my debt for a long time, and felt lost and sure that I would keep drowning in my debt. However, I remembered an advertisement I heard on the radio for National Debt Relief. I am so glad I made the call! From the first phone call I felt that I was in good hands. My representatives have been there every step of the way for me. I now have a way out of my debt thanks to National Debt Relief!
Reviewed Oct. 18, 2017
Such an awesome program! I see the light at the end of the tunnel. Thank you National Debt Relief for your professionalism and helping me get back on financial track! They definitely worked in my favor to solve my debt. I highly recommend using this program if you are in a financial bind. The feeling of relief is priceless!
Reviewed Oct. 18, 2017
I couldn’t believe how much they saved on some of my accounts. The professional work was astonishing. It didn’t take them long before they had a settlement ready for me. I can breathe and not stress for I know my debt will get resolved.
Reviewed Oct. 18, 2017
Mr. ** immediately put my mind at ease and explained what the Program is and is not and how it would benefit me and my needs. He was friendly and supportive; offered outstanding customer service!! Answered all my questions thoroughly.
Reviewed Oct. 18, 2017
Up until last month I was very satisfied with National Debt Relief. Back in April I was told that I did not have to make a payment for three months. When that decision was made I had no idea that I would have to renegotiate that settlement. If I had not taken that advice I would be done paying for that credit card by now but instead I have to make more payments for another year. And I may have to pay another settlement fee. I did what I was advised to do. It did not help me at all and now I am paying for it.
Reviewed Oct. 18, 2017
I am very satisfied with my experience thus far. I have just began the NDR process and have no complaints. The customer service is great and the process has been smooth and painless thus far. I hope this is the case when NDR begins negotiating settlements for my debt.
Reviewed Oct. 18, 2017
Getting signed up is very easy and the process starts pretty quickly. Just got my first offer and already saved me money and nothing gets approved only by your permission which is a plus. I'm excited to see how much I can really save and finally get my debt resolved. Thanks again for everything NDR.
Reviewed Oct. 18, 2017
All matters were discussed professionally and courteously. I hope that everything will go well. I am looking forward to relieving my debt in an expeditious manner. The counselor explained everything in a very good manner and I am satisfied so far with the process. Thank you in advance for a very good transition.
Reviewed Oct. 18, 2017
I think this is a great program. I have several friends that are experiencing the same situation as I am. I will highly recommend your company. Tia was amazing! She was kind and very knowledgeable about the program. She made me feel at ease. I will certainly sleep better at night now.
Reviewed Oct. 18, 2017
Everything has been fine with my experience with NDR. When I called them in, I couldn't pay my debts and I liked what I heard - their guys gave me a solution. They have been really kind and generous and courteous. So, no complaints about them since I started out with them in February this year, and everything has been working fine. I'm just waiting until I am finished with this, so I can move on.
Reviewed Oct. 18, 2017
National Debt Relief was very thorough in explaining their process. They have very friendly and helpful staff. They helped me to understand what I would be going through with my financial situation and made me feel at ease. They answered all my questions.
Reviewed Oct. 18, 2017
Both Meisha & Harry were excellent. They explained things very well & were very helpful. They were both very understanding & patient when I had questions. They were able to answer all the questions I had & look forward to working with them in resolving my debt.
Reviewed Oct. 18, 2017
National Debt Relief has resolved two of my accounts in less than nine months. They are very informative every time they get a settlement offer from my creditors.The counselors at National Debt Relief are very supportive and caring. They also try to work with your budget to make sure you can afford the monthly payments so it won't be a strain on you. I would kindly recommend National Debt Relief to anyone that have problems with their credit cards.
Reviewed Oct. 18, 2017
The customer service calls may be scripted, but are presented well from the very first call to the final (welcome) call. Calls may average about 10-15 minutes, but allow you to ask questions after each bullet point. With so many collection calls, I am confident that NDR will tackle these stressful calls while trying to settle my debt.
Reviewed Oct. 18, 2017
Our experience with National Debt Relief has been very helpful, they did not treat us as lower class citizens because of our debt. They treated us with respect and were very helpful in all aspects of the process. We are looking forward to being debt free.
Reviewed Oct. 18, 2017
Everything is going so smoothly. I can believe how well and quickly things are coming together. Great team! Great company! I would without a doubt recommend NDR to anyone struggling to get back on their feet! Absolutely amazing. Thank you!
Reviewed Oct. 18, 2017
I found my experience to be a smooth and positive. I look forward to reaching my goal to be out of debt. The people who helped me through the process were very helpful and knowledgeable. I would recommend the program to others in a similar situation.
Reviewed Oct. 18, 2017
We were able to get our debt resolved in less than a year! Thank you NDR! I'm very happy with the process, customer service was always very helpful and professional. I was always aware of the status of my account and questions were answered promptly!
Reviewed Oct. 18, 2017
I just decided to move forward with NDR a few months later after the first call I made. Back then I thought I could handle it. Now my situation got worst after hurricane Maria and my husband being out of work due to health conditions. I called the same guy because since the first call he was very helpful and he took the time to listen. There is no easy or fast way to get financial freedom with a debt over $80000 unless you win the lottery... I think this is the best way to go. Like everything it has its pros and cons but I see the pros are way better. I cant be unable to sleep because of debt, I am a medical technologist and my job takes a huge part in saving other people lives. I just started the program and I got faith it's the best decision I've made.
Reviewed Oct. 18, 2017
It's been very straightforward and clear plan. I'm happy to have a set and manageable plan to become truly debt free. I wish more people struggling to manage all the different credit cards and student loans could find this program so they too could have peace of mind and hope.
Reviewed Oct. 18, 2017
National Debt Relief has followed through on what they had said at the beginning of the program. I have had two resolutions at the sixth month mark. I am happy with the way things are going so far and expect things to be resolved in the time frame that was described when I opened my account.
Reviewed Oct. 18, 2017
Customer Service representatives were very professional and helpful. I was pleased with the timeframe it took to complete the program and the payoff amounts that were made for each account. I hope everything is complete and paid off at this time. Please mail me a report of everything when graduation from the program is confirmed. I understand I will receive a check for any amount the was withdrawn from my account that was an over withdrawal due to the fact my account was paid up.
Reviewed Oct. 18, 2017
Excellent experience with Sophia **. Nice and friendly, very professional help me a lot explain to me every detail on and thank you for call me back. Also thank you to Karen. I will recommend it to the other my friends. I wish all the representative be so nice polite and understandable like Sophia and Karen.
Reviewed Oct. 18, 2017
The business seems to care for their clients. It's too early for my experience on my Debt, I have just recently signed up with NDR program. I had excellence service from Adrian **, he went thru the services NDR provides. I would refer family and friends to National Debt Relief! Thank you.
Reviewed Oct. 18, 2017
I spoked to Garrett and he answered all my questions & he spoke to me liked he genuinely cared about my credit issues. Garrett also called me on a Saturday to help get my paperwork in order. Then I spoke to another lady who spoke to me on the welcome package to was friendly & nice, & spoke so I can understand what she was saying.
Reviewed Oct. 18, 2017
I was extremely happy with how helpful Michelle was with all the issues I had. She explained everything in detail for me to understand everything that was going to happen. I am very happy that I can pay more into my account. If I am able to do that I can get this issue resolved a lot sooner.
Reviewed Oct. 18, 2017
I've had a surprising number of my debts resolved since partnering with National Debt Relief in January (didn't expect them to occur this quickly). However, the fees that are assessed for the services are not exactly clear. Yes, there is a paragraph in the contract that specifies the % the fees are based on and when the fee will be assessed. But, taking the fee following the first payment to the creditor uses up all of the money in the account. If I had the money to pay off the debts in the first place, I wouldn't need this company.
Furthermore, my resolutions have been emails outlining the payments to the creditor without ever actually mentioning the amount and the date of the fee assessed. I was told I could review it on the account page, but I am unable to see the fees assessed until after I accept the proposed resolution. National Debt Relief has resolved (or has negotiated) 2/3 of my debt at a much faster than indicated pace, and has gotten some really great resolutions. I love their success on my behalf. But the fees being due up front offsets the good by requiring more money than I was expected (and can afford) to provide.
Reviewed Oct. 18, 2017
The ease of access, the clarity and guidance, in fact Marcus ** was amazing. He was the consultant who helped me start my account. To me National Debt Relief is the best in the nation. I was able to really start a change in my life and I owe it all to National Debt Relief, thank you Marcus **. You truly are one amazing guy to work with.
Reviewed Oct. 18, 2017
Very professional, very understanding, Never thought someone could be so helpful. Did not take long to set up and on my way to debt free, can't wait till the day I am FREE, will be the best day to actually say debt free.
Reviewed Oct. 18, 2017
Very helpful, courteous, and knowledgeable staff. Very well trained staff that answered all of my questions and even brought points to my attention I had not thought of. I look forward to doing business with them and I would definitely recommend to a friend.
Reviewed Oct. 18, 2017
Explained everything very well and was able to answer our questions and all the help we got was great. They called us in a timely manner and was able to help us with making this decision. Because we were afraid of doing this with our debt. We are hoping all goes well.
Reviewed Oct. 18, 2017
As what it says in the ad, National Debt Relief is a relief. The initial interview took two and a half hours but I had no issues with their team. Some of the calls have already ceased and the experience is good. I already recommended friends to them.
Reviewed Oct. 18, 2017
I was drowning in debt and it was all credit card. So, I said that I got to do something. I didn’t want to claim bankruptcy so I looked into National Debt Relief. I did my research on them after I originally talked to them for the first time. Their team was fantastic. They were knowledgeable, helpful and didn’t overextend themselves to say, “We can do this.” They told me exactly what was going to happen and when it was going to happen. It has been great. I had six credit cards and they’ve paid off four of them, so far. It's taken directly out of an account for me. It's great and I don’t even mind it.
Reviewed Oct. 18, 2017
National Debt Relief has been all right. They took everything that I was in debt with and then they came back and told me how much I would have to pay and asked if I could afford that much. They were really nice about how they came across with it. Customer service called me all the time. Every time that they're going to knock off a charge, they always give me a call, let me know what's going on, ask me if I want to add anything to it or if they can help me with anything. So far, it's been great because they're getting me out of debt. They’re a great company to work with. If you want to get out of debt fast, it always depends on how far in debt you are. It's really a good program because you get a chance to start over eventually.
Reviewed Oct. 17, 2017
It was a very difficult decision for me to enter into this program. Your very professional team made this a very pleasant experience. I give Joe ** and his on boarding partner a 10. That's the first time any customer service organization has earned my highest accolades. I am in the business of customer service, your team is fantastic.
Reviewed Oct. 17, 2017
The entire process up to this point has been flawless. The customer representatives are very helpful. Soon I will be debt-free as they have already negotiated one of my debts down! I am thankful for this company and always suggest their services.
Reviewed Oct. 17, 2017
I was very pleased with the process. It was fast and clear. The reps were very patient with me, although they did talk too fast for me to understand them. The whole process was done exactly like they said it would be. I have already recommended your services to a friend.
Reviewed Oct. 17, 2017
This was a scary decision to make. We were constantly hounded by other companies and lenders. We were on the verge of getting behind on our payments and wanted to get ahead of it. The National Debt Relief program made it an easy and comfortable process. I am very satisfied. Thank you.
Reviewed Oct. 17, 2017
What I so far done with them was good and the experience of the guy I talk to was nice and sound like he knew what he is doing and I know that I will follow through with the program so I can have a better understanding what I am doing of how to not to spend money I do not have.
Reviewed Oct. 17, 2017
My experience has been great. My questions and concerns... were answered to my liking. That gave me a sigh of relief immediately. So far so good. The monthly amount that was quoted to me was affordable. I never thought I'd be consolidating debt but I'm glad I called National Debt Relief.
Reviewed Oct. 17, 2017
National Debt Relief has been very helpful and professional. I have had a great experience with them. Very communicative and available to help with any questions or concerns I may have. I would recommend those who need Debt Relief assistance to use their services.
Reviewed Oct. 17, 2017
Very helpful and patient. A man with a head injury. I am very thankful. I could only dream of being debt-free when all these problems occurred. Now it feels like with help I am on my way. So with that said here’s to my future looking brighter/better than yesterday. Thank You.
Reviewed Oct. 17, 2017
All staff were very professional and understanding as this was a very tough decision and their professionalism reduced stressed. The process is very seamless with the technology used. I hope the program works as seamlessly with the creditors. Thank you for the opportunity to resolve our obligations and hopefully recover from a very difficult hardship due to illness.
Reviewed Oct. 17, 2017
Impressed so far with your organization - especially John. He spent all the time I needed in order to answer my questions and allowed me to make my own decision. Was not pushy in trying to get me to enroll. Look forward to working with your organization to eliminate my debt.
Reviewed Oct. 17, 2017
You are a blessing on my way to debt recovery. I had a death in the family and had to come up with money and got behind on my bills with no light at the end of the tunnel. I did research online and I found you. Spoke to a specialist and was so happy at the end of that phone call. Thank you so much for your wonderful help.
Reviewed Oct. 17, 2017
The entire process and experience was excellent. Both reps were knowledgeable, courteous and thorough. I would certainly recommend NDR to others. I feel completely secure that my settlement is in capable hands. I appreciate all of the information that was given to me clearly.
Reviewed Oct. 17, 2017
Luis and Shawn were helpful & professional. They stated they would help me in my road to being debt free. I'm counting on you guys! I'm hopeful to a new beginning with the sudden change of my circumstances in life.
Reviewed Oct. 17, 2017
Yes, I would definitely recommend National Debt Relief to anyone that want be debt free. I was amazed how low and quick they negotiated settlements with my creditors. They work with you to make your monthly payments as low as possible. What a relief!
Reviewed Oct. 17, 2017
So far. This experience has been informative and helpful in my situation. I look forward to having a better financial freedom. My husband and I have had a set back in our finances and needed some assistance. It appears as though you are a great solution
Reviewed Oct. 17, 2017
National Debt Relief has been such tremendous help in relieving my stress regarding making affordable monthly payments to my creditors. They are there with me every step of the way. Thank You!!! You have made a tremendous difference in my life.
Reviewed Oct. 17, 2017
Since the first time I spoke with Steven he made the experience less stressful. He was very patient and explained all the information and covered any concerns I had. Knowing I will have he assistance to be able to breathe again is such a relief.
Reviewed Oct. 17, 2017
Treated in a very caring and friendly manner when we discussed our situation. Received prompt service to get started with our program. Someone is always willing to answer any questions that we may have about this service. I am sure that in the future if anyone says that they are in need of help that we will recommend National Debt Relief with no hesitation.
Reviewed Oct. 17, 2017
Yes I would. Your co. and staff are caring and professional! They walked me through the whole experience flawlessly! We had been so discouraged about and other co. that was fraudulent, that we couldn't believe someone had our best interest in mind. The last two years have been so hard on me, first thyroid cancer, then my husband of 64 years passed away, then this year fighting breast cancer! Thank you so much for your support and help with my debt!
Reviewed Oct. 17, 2017
So far so good. Company is doing what they were hired to do. So far everyone I have had contact will had been courteous and helpful. Which I greatly appreciate. Can't say that about other company I tried to work with. They out and out lied to me. Thank you all for your help. Keep up the good work
Reviewed Oct. 17, 2017
I would recommend National Debt Relief to friends because your response to my application was done in a timely manner. The very next day. I called on a Saturday and someone called me back on Sunday. The process was also very quick. The welcome call was very thorough and the operator friendly and efficient.
Reviewed Oct. 17, 2017
Very professional good communication skills. Offers the best solutions to get out of debt. Always ready to answer your questions if needed. Convenient payment plans and payment options. Will contact you promptly if a settlement is offered. Highly recommend to friends and family will use their services again if needed.
Reviewed Oct. 17, 2017
We are very excited to take this step and be on our way to becoming debt free. :D Thank you National Debt Relief! We are so tired of always meeting dead ends to things we want to get because of poor credit report and debts we carelessly accumulate during our not so smart years LOL.
Reviewed Oct. 17, 2017
John, our application coordinator was eager and helpful to get us through the startup process in under 24 hours. It was nice to work with someone who was supportive and willing to help us overcome our debt struggles. The Welcome Call Associate was thorough, distinct, and a pleasure to talk to. She reviewed all the required documents and made me feel comfortable. She deserves chocolate.
Reviewed Oct. 17, 2017
I really wish I would have done this years ago. Such a relief off my finances by paying on sum to knock out my debt!! Only been in for a few months and they already have knocked out several debts with more on the way! They are getting it done!!
Reviewed Oct. 17, 2017
Theodore was very helpful. He explained the process completely so I knew what to expect moving forward in this process. I would recommend this process to anyone who is in a financial hardship. Thank you for helping me move forward to a debt free life.
Reviewed Oct. 17, 2017
The communication was compassionate and informative and made me feel at ease about the process. Shawn really went out of his way to make me feel comfortable with his tone and manner and didn't make me feel insecure or embarrassed about asking for help. I feel like I understand well what is going to happen next and can see a way out of the situation I'm in.
Reviewed Oct. 17, 2017
We have had a great experience with National Debt Relief! We are 1/3 of the way done with resolving and paying off our debt in just 10 months and they have saved us thousands of dollars! I am so excited for what the future holds!
Reviewed Oct. 17, 2017
They are always there to answer your questions and always fighting on your behalf. They keep in touch with you whenever they reached agreement with the creditors. They make sure they come up with the best deal to resolve your debts.
Reviewed Oct. 17, 2017
I was quite stressed when I called - Billy let me vent about the problems I was having financially, and Ashley with the Welcome Team was so kind. I feel hopeful for the first time in a good while and am happy to be helped by kind-hearted and knowledgeable staff of National Debt Relief.
Reviewed Oct. 17, 2017
Very well organized and polite employees, with good information sharing techniques! I came into this fairly blind, and within twenty-four hours, I feel fairly well informed. I am confident that I made a good decision using Nation Debt Relief. I would be quick to recommend this service to a friend or family member.
Reviewed Oct. 17, 2017
They have answered all of questions and explained everything to me. They made it very easy to follow and understand. I will definitely recommend to friends if they need my advice on the subject matter. National Debt is doing a great job. Fantastic job. Well done. Great all the way round.
Reviewed Oct. 17, 2017
So far seems ok, but because of so many scams, I am very nervous especially when it comes to personal things such as money, credit etc. The other concern is that it will take 2-3 months to start paying out the bills which is a shock because I have being paying all of my bills on time every month and are not behind.
Reviewed Oct. 17, 2017
They always answer my questions, they're never rude and they keep me informed on what going on. I can call them anytime when I have questions. I will tell others about National Debt Relief. It helps to have people that care when you get in over your head.
Reviewed Oct. 17, 2017
Staff was very helpful in assisting me with my needs. I was able to get assistance in the weekend, when I was available. The process was painless and Eli, the person assisting me, helped me understand completely how my contract will work. I'm hoping to get my finances back on track within 3 years.
Reviewed Oct. 17, 2017
I had an issue with the first guy and his lack of professionalism when he wasn't able to contact me, although I had already told him I had to resolve some issues prior to program enrollment. I was then referred to a supervisor who was helpful and a pleasure to work with. I would still recommend to a friend. I'm hoping the program works but only time will tell.
Reviewed Oct. 17, 2017
National Debt Relief have been very professional and patient with guiding me through the process. They have provided with the instruction to succeed in this program. I have even recommended my son to contact them to register into the program.
Reviewed Oct. 17, 2017
Overall an excellent experience with your service. Myles was extremely helpful and made sure that I understood everything involved, although he had to explain the material twice on certain things. That was because my English was not that good, but he took the time to make sure I understood.
Reviewed Oct. 17, 2017
I thank Ramzy for his gracious assistance and patience. He was very informative with regard to this program. I was also pleased with the young lady who handled my welcome call. I was driving so I cannot recall her name, but she was professional and efficient.
Reviewed Oct. 17, 2017
After receiving the packet of information I was uneasy at the process. As I discussed this with my husband, we decided that we couldn't have our creditors wait 6 months without a payment. This had not sunk in until I read it. I immediately tried to contact Andrew ** to cancel our involvement. To this day I have not received a call back and he doesn't answer when I call. I have also called the general number and no one will return my calls. Last week I send 3 registered letters to everyone I had addresses for and as of yesterday I have not received the return receipt yet.
Today the first payment has been taken from my account -- and overdrew it because I paid some of the bills myself. We have since contacted our creditors ourselves and worked out a payment plan with each individually. Once National Debt Relief received my signature on the account I have been ignored. I will be sure to tell others about this experience. NOT A PLEASANT ONE! And I feel like I have been scammed.
Reviewed Oct. 17, 2017
I needed help to get out of the poor financial situation I'd gotten into after I fell off a scaffold. You had one of the highest ratings out there so I chose you guys and have been happy so far. I love the fact that I can get so much assistance on the phone because I'm not very good with the computer at 69 years old. Thank You.
Reviewed Oct. 17, 2017
Took 4 months to see any progress. I was starting to get depressed thinking maybe this wasn't the best way to go. Now I am excited that I made the decision to go with National Debt Relief. The results are amazing cutting my debt and at this rate I will have all of my debt paid off and I'll be able to go back to school.
Reviewed Oct. 17, 2017
Everyone I spoke with made me feel comfortable. They walked me through the process and answered all my questions. They made sure I understood what was expected and what would occur throughout the process. I feel comfortable knowing they will be with me every step.
Reviewed Oct. 17, 2017
Very professional and explained the program clearly. My first contact was Scott ** and he was excellent in explaining the details of the program including the possibilities of affecting my credit rating. The documents were sent to me immediately after each conversation.
Reviewed Oct. 17, 2017
Glad I contacted NDR! Great customer service & I'm saving a ton on my debt! The program really works & I'll be debt free sooner than planned. Wish they had more info on bringing up credit score after the program is complete though!
Reviewed Oct. 17, 2017
Excellent customer service representatives are very helpful and knowledgeable of explaining program. Thank you for being available to answer questions about the program. Thank you for helping me get on the path of becoming debt free. Definitely would recommend program to family and friends.
Reviewed Oct. 17, 2017
From our first conversation and a mind full of worry, Randel ** was able to explain NDR's program thoroughly, yet simply, and how it could help us become debt free. He earned our trust with his knowledge, encouraging and positive words. Thank you, NDR, for giving us a chance to get back on track financially.
Reviewed Oct. 17, 2017
The agents are very patient and helpful. The process was easy to get started and everyone took the time to answer all my questions until I fully understood the process. I hope to have great results within the next four to six months and get all my debts resolved.
UPDATE 08/20/2018: NDR gave me a lot of breathing room. I was set up on a program where my payment was about half of what my payments had been. I didn’t have anything before and then I got about half of my money back so it was a relief. That gave me money for gas, grocery and some things I didn’t have. It was very scary when they told me I needed to stop making payments. It would seem counter-intuitive but I’m not even in this program for a year now and NDR has already paid off about seven creditors. The rep also kept on explaining that the problem was not just my debt. It was the constant interest. NDR told me that I still have three years to go but at the rate I’m going, it would probably take another year.
They told me that they would settle for about half of what things were and they’ve been pretty much right on target with that. Some of the settlements might have even been more than that. So it has been really nice and a really good experience. And it is so easy because people call or text me, or I would get an electronic call if I need to contact somebody. I would also usually get an electronic mail and it’s always been good news. They would say that they were trying to settle, that they came up with a situation and what the payments would be.
Sometimes, I’ve had to come out of my pocket a little bit more that month or the next month. But when I said that I couldn't afford it that month and asked if I could do it the next month, they've been very easy to work with. I feel like they’re really doing their best for me. The program has given me the opportunity to really live on my income and get back on a budget. I do everything by cash and when it’s gone, it’s gone. People who are struggling with credit cards should call National Debt Relief before their debt gets any worse.
Reviewed Oct. 17, 2017
I have already closed out one of the accounts I had them handle. They settled for about 52% of what they were trying to hit me for. On to the next account! Great company to work with. Honest, open & responsive customer service. Always open to answering your questions.
Reviewed Oct. 17, 2017
I was looking for some help. I had an excellent credit rating, but was concerned about multiple payments. NDR ruined my credit rating charged me >$800.00/mon for 4 yrs. After a year then turned me over to Liberty Lending for another 4 years.
Reviewed Oct. 17, 2017
This is the first time to call to asked and Erika picked up the phone and she helped us to explain everything that We have to know and she helped us solve the problem with all the debt!! We are very happy to know this company and of course I will tell all of my friends about this!!! Thank you so much for helping us everything!!!
Reviewed Oct. 17, 2017
A very good initial experience with National Debt Relief. They provided me with expert recommendations and answered all my questions concerning the program. I now know why they are top-rated. They are transparent in voicing the pros and cons whatever you decide is best for you and your particular situation.
Reviewed Oct. 17, 2017
Great customer service. My experience with both reps was outstanding! All my questions were answered and the reps were knowledgeable about the program. I feel confident in my decision to use National Debt Relief and will highly recommend NDR to my friends. Thanks!
Reviewed Oct. 17, 2017
While I have just started my experience with National Debt Relief, I am really impressed with the professionalism and demeanor that everybody has treated me and my financial situation. If the remainder of my experience is like this, I will be able to wholeheartedly endorse them!
Reviewed Oct. 17, 2017
Agents are well-groomed, honest, patient, and understanding. Perfect experience. Every exchange has been a step-by-step process. I feel very well informed. These guys cover all the bases and answer all questions before I can formulate them. What can I say? I am elated to be in such great hands and am looking forward to being debt-free!
Reviewed Oct. 17, 2017
Mr. ** was very professional. He explained everything in detail. I am happy that I chose National Debt Relief. I am confident they will help me take care of my debt and bring me peace of mind. I have spoken to other agencies that help people with debt relief but did not get assurance like when I talked to Mr. **.
Reviewed Oct. 17, 2017
Eric was very Helpful for me. I waited almost too long to call. I'm glad I did. So far so good. I have tried Credit Card Counseling before and wasn't happy with them. Eric and others were very Professional and understood my needs. Thank You very Much All.
Reviewed Oct. 17, 2017
Everything great, everything was well explain step by step. Both were very polite, very patient with me, were very happy to explain anything all over again. If I hear some that's in my same situation I'll definitely recommend you guy for sure.
Reviewed Oct. 17, 2017
The lady did explain and gave a run-thru on the welcome thing. I wish she could speak a little slower and clearer but maybe it was because I was on the road driving while on the phone. It was more environment but she was patient enough to ask me if I understand every topic she ran thru. She even explained how to contact customer service.
Reviewed Oct. 17, 2017
National Debt Relief has really good customer service. While our interactions are standard, they've contacted me much. And every time I've called in so far or talked to anybody about offers for the account settlements, they've always been friendly and courteous. We've been able to get a lot of things settled in and my experience has been positive. I like the way things were going so I told others to go with National Debt Relief as well.
Reviewed Oct. 17, 2017
National Debt had the best reviews when I was looking around for relief help. I'm happy with what they've done for me. They're a good company and they have done what they said they'd do, which is what I was looking for. So far, everything's timely and the team at National Debt answered every question I asked. As far as my debt, working with them has helped tremendously. We're on a three-year deal, and we're halfway there now, granted I put some more money in it than expected, trying to knock it out and get it done.
Reviewed Oct. 17, 2017
National Debt Relief was able to get me in a program that gets me out of debt. I was interested in alleviating one creditor because of its high interest rate but I wound up having to put all other creditors in. That was my only regret because it took a toll on my credit rating. I was bummed out about that since I wasn’t trying to take my credit rating from a 7 down to a 5, but it is what it is. I hate that I had to be in that program but I'm thankful. Also, any interaction I've had with their team has been well.
Reviewed Oct. 17, 2017
National Debt Relief has made my life easier. Their team shows that they seem to care to help me. Overall, my experience has been streamlined.
Reviewed Oct. 17, 2017
I was getting behind on some of my bill payments and I wanted to get everything put into some form of consolidation. I saw an NDR advertisement on TV and I went and looked it up on the internet. They've been easy to contact and easy to speak to. They explained everything really well and they were able to work out a plan for me and I availed of their 36-month program. Working with NDR has been good. I'm still getting a lot of calls from some debt collectors, but when I answer the calls, I just let them know that I'm going through a consolidation process and give them the number and then they call NDR. Once it's confirmed, the phone calls pretty much stopped.
Reviewed Oct. 17, 2017
I'm pleased with National Debt Relief. I was struggling to keep up with my bills and looking for a way that could help feed my credit. My previous consolidation company was making me pay on the balance owed so that they could stop the interest rate from sky rocketing and also stop it from affecting my credit negatively. Then I signed up with National Debt Relief in January this year and I was not too happy with it at first. How they settled the debt was a little different but they were able to settle for lower than the amount I owe. I have not seen an increase in my credit for as of yet and it's actually plummeting but they have made my life easier as far as the payment. They're actually knocking down outstanding balances, which is a bonus for me. Also, their team members treated me very well and answered a lot of questions I had. My experience on the program has been easy and I have recommended National Debt Relief to a few people.
Reviewed Oct. 17, 2017
National Debt Relief is a good company to work with. I read their reviews on Google and multiple platforms, and they seemed to be a better choice based on all the people’s reviews. I reached the bottom of the reviews and I hardly found anything bad about them, which means they're doing something right. And when I made the initial contact with NDR's representative, he was pretty open. He had the information I needed and was able to answer all my questions, so I felt comfortable giving them my business.
They keep communication with me all the time. The initial representative also presented numbers to us and we agreed. They gave me all the tools to keep track of what's going on. Every time they reach a settlement, they call me right away and let me know. Then they call me again to make sure that I know what's going on, and I like it. We have to make payments and we are able to have a budget. But once we started working with NDR, we are able to make one payment to them and they can do the settlements. They're helping me make things easier, and in a couple of years, we'll be back in track. So far, NDR has been good. They're making progress really quick. They settled one account in the first two months. I love that they keep giving me feedback, and they're able to negotiate when I have a debt collector calling me. It's good to know that I have someone working with me in the process.
Reviewed Oct. 17, 2017
I needed relief help and I applied for a three-year plan with National Debt Relief. Their team calls me when there is an offer, and I'm almost halfway through the process. I’m able to pay my other bills since working with them.
Reviewed Oct. 16, 2017
I am so happy with this organization. Every experience has been positive, and everyone I have spoken to has been kind, knowledgeable and very helpful. They have made a difficult situation so much easier for me. After only a few months they are making great settlements. I highly recommend. Thank you!
Reviewed Oct. 16, 2017
I was thrilled with my experience! It was easy and fast. The customer service was great all around! I have been struggling with maintaining good credit and making minimum payments and National Debt Relief is working to make my life a little bit easier.
Reviewed Oct. 16, 2017
The Specialist that assisted me with the set up of my account was knowledgeable, professional, non-judgmental, compassionate to my situation, thorough and patient, which helped to alleviate some of the anxiety I've been having as a result of my financial hardship and making the decision to enter a debt relief program. I researched several companies and decided to go with NDR because of their reviews and their success rate. I'm confident that this program will work for me just as it has for others and I look forward to my working relationship with NDR. The "welcome call" was a follow up to ensure the accuracy of my information, to inform me how to access my account via the client portal, and to provide me another opportunity to ask questions. Again the representative was knowledgeable, professional and reassuring. I'm glad that I chose NDR, my experience was exceptional. Thank you NDR!
Reviewed Oct. 16, 2017
I am so pleased with the results of National Debt Relief. I look forward to complete freedom from debt. After only 6 months I have over 38% debt resolution that would have taken years on my own. I would recommend this company to all of my friends and acquaintances.
Reviewed Oct. 16, 2017
My customer service rep, Noemi **, was extremely accommodating & efficient with my situation. I am currently without phone service & only could be reached by email. She was very prompt in getting back to me via email with the application process & answered all of my questions immediately. When I called the welcome number to complete my application, the gentleman I spoke to was very friendly and thorough in explaining the process to me. I would highly recommend NDR.
Reviewed Oct. 16, 2017
I've been hanging in there with Martindale Debt Relief for 2 years and everything is really paid off!!! They were super flexible when I got in a bind and gave their best customer service each call. Thank you National Debt Relief!
Reviewed Oct. 16, 2017
I recently worked with 2 of the specialist with NDR and I am completely comfortable with this program because of these two specialist. I do recommend anyone that is struggling with financial problems to work with NDR ASAP. I thank you very much for the assistance of NDR to relieve me so that I can try and get back on track.
Reviewed Oct. 16, 2017
I was close to bankruptcy, I was out of options. I believe this program will help me to pay my creditors and get out of debt. My wife and I are hoping for the feeling of being debt free again. Customer service have been honest and open about program obligations.
Reviewed Oct. 16, 2017
I was pleased to talk to somebody that speaks English. They were very courteous and professional in relaying all of the pages of the welcome packet. I feel relief that I decided to do this. I thought they were easy to understand.
Reviewed Oct. 16, 2017
This is my first time with them and I must say amazing. It takes times and patience but it's worth it. Everything they tell you is on point. There's nothing hidden and it's totally worth the wait. Don't believe me try it yourself.
Reviewed Oct. 16, 2017
Wow! What an amazing experience. Thank you, Evelyn ** and Kate **! I don't know if I could have gone through this without you both! I am really indebted to you... even if I am no longer going to be in debt! Thank you, thank you!!!
Reviewed Oct. 16, 2017
National Debt Relief has helped my life out greatly. My medical debt got out of hand when my son was in and out of the hospital. I had to miss a great deal of work, and got behind on a lot of bills. This company has taken a lot of stress off my life.
Reviewed Oct. 16, 2017
Very ease from answering question to giving you all the information to make you feel comfortable with the program. Both aly and welcome call agents were great! Will definitely share this information with family and friends who are in a hardship times.
Reviewed Oct. 16, 2017
I think the enrollment process went smooth. The folks that helped me were professional, non judgmental and courteous. I can only hope that the entirety of the process goes as the enrollment has. Everything was explained to me in detail. Thank you very much!
Reviewed Oct. 16, 2017
My first credit card was resolved within 6 months at less than 50% of the amount owed. I have no doubt that my remaining credit card debt will be completely resolved as well. The representatives are very helpful in answering all questions. I am satisfied so far.
Reviewed Oct. 16, 2017
I am so pleased with National Debt Relief. It feels like a Mack truck has been lifted off my shoulders. I am a little anxious and nervous about how this will all pan out, but I have confidence based on the reviews I read and the people I have talked to that I made the right choice.
Reviewed Oct. 16, 2017
The team so far is wonderful. They are helping me with my debt and working very hard at it. They have a very organized way of getting everything together and answer all your questions. Thank you for all your help glad to have National Debt Relief by my side.
Reviewed Oct. 16, 2017
I was very happy with the support and information I received while I was setting up this program. It was stressful figuring out how to get out of the huge debt I had accumulated, but they worked with me and answered my questions. Now I feel some weight has been lifted and I can start the recovery process.
Reviewed Oct. 16, 2017
I have just began my interactions with this company but so far everything has been excellent and see them being very helpful moving forward. They have been very transparent with all my questions and explaining everything in simple terms to ensure I understand fully.
Reviewed Oct. 16, 2017
Nikki was very helpful and understanding through the whole process. She made it easy to understand the way the program works and offered support. She was prompt in returning my calls and very attentive to my needs. I would definitely recommend NDR to a friend in need.
Reviewed Oct. 16, 2017
I sincerely recommend National Debt Relief! Their professionalism is beyond what I could have expected. Jonathan made me feel very comfortable even though I felt so ashamed of the debt I had gone into. I am so relieved to have taken this step for my financial future. A weight has been lifted from my shoulders.
Reviewed Oct. 16, 2017
Shadae was very professional and very clear when giving me all of the information. She made sure that I completely and accurately understood the information and that all of my questions were answered. I felt my concerns were addressed quickly and succinctly. I enjoyed working with her and completely at ease.
Reviewed Oct. 16, 2017
NDR was very helpful, answered all my questions, and was prompt in working towards a resolution. They make sure to let me know when anything is waiting on me, and are always available if I have a concern. Wish they would have told me that they were gonna wait 6 months to start negotiations... so this really ruins your credit rating.
Reviewed Oct. 16, 2017
So far the experience in setting up this program to reorganize and pay off my debt has been very good. The customer service representatives have been very friendly and most importantly, helpful and willing to walk me through the whole process.
Reviewed Oct. 16, 2017
I got in touch with National Debt Relief and spoke to Mr. Steven ** and Vanessa **. Both were professional, courteous and respectful. It was a pleasant experience dealing with these two representatives on a painful situation my husband and I had gotten ourselves into. Thank you for your service.
Reviewed Oct. 16, 2017
I had a easy time understanding the process. Great customer skills. Speaking to the operator I was giving hope and a understanding of process to come. I look forward to getting out of debt with a good team. They were very understanding to my needs.
Reviewed Oct. 16, 2017
Both enrollment ladies I have spoken with have been very helpful. They both explained what I was to expect and how things work. I feel a sense of relief after talking with them. Thank you for all you are doing to help me!
Reviewed Oct. 16, 2017
NDR has been very dedicated to resolving my debt. They are thorough and keep me informed along the way. I am very pleased with their customer service and attention to detail. I like the way they keep me in the loop along the way. Very happy with my experience.
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