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National Debt Relief Reviews

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About National Debt Relief

National Debt Relief is one of the largest debt settlement companies in the U.S. Founded in 2009, National Debt Relief negotiates with creditors to reduce how much you owe on unsecured debts such as credit cards, personal loans, medical bills, private student loans and collections. It offers personalized plans to help you resolve debt, along with support from dedicated debt specialists.

Visit www.nationaldebtrelief.com
Pros
  • Free consultation with debt coach
  • Free debt relief quote
  • Numerous accreditations
  • Professional and responsive customer support
  • Easy enrollment process
Cons
  • Fees can reduce overall savings
  • Not available in all states

National Debt Relief Reviews

Over 50k reviews since 2016

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    3 featured reviews
    How do I know I can trust these reviews about National Debt Relief?
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    Page 232 Reviews 45835 - 46035
    Verified purchase
    Customer ServiceStaffProcess

    Reviewed Oct. 20, 2017

    I had a very good experience with Patrick and my welcome call. Both of them were very helpful and covered all the important things I needed to know. They were both very informative and pleasant to work with. I feel that this program will be a very successful start to becoming debt free. Thank you for all your help and God Bless.

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    Customer ServiceStaffProcessTransparency

    Reviewed Oct. 20, 2017

    Very Helpful, Fast and Effective through the process. Answered our questions, easy understanding how the program works. Very patient with us to get through the process, very nice and friendly. Explained the process so we can understand it. Very satisfied with your program.

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    StaffProcess

    Reviewed Oct. 20, 2017

    They do a wonderful job communicating and helping me out with the process. I was going through a lot. It's nice to know That I have a group of professionals they have my back. I would Highly recommend National Debt Relief to anyone that is struggling with debt.

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    Staff

    Reviewed Oct. 20, 2017

    They was very helpful with me on my accounts. They walk me through it. Had a good experience with them. It was fast and easy. They took their time with me. To experience how it works and for how long it will take to pay it off.

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    Customer ServiceStaffProcessTransparency

    Reviewed Oct. 20, 2017

    The agent in charge of my case Mr. ** was very professional and efficient. He had patience to answer and explain all the questions I had. I enrolled with a clear understanding of how the program works. Am hopeful for a debt free future if I maintain the plan set in place for me.

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    StaffProcessTransparency

    Reviewed Oct. 20, 2017

    The representatives were very helpful. They explained in detail very aspect of the program where I was able to understand. I would recommend this program to anyone. Each representative contacted me in a timely manner and I felt very comfortable in enrolling in this program.

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    Customer ServiceStaff

    Reviewed Oct. 20, 2017

    All of the people at National Debt Relief were awesome. They were very helpful and informative and were able to answer all of my questions and answer them quickly. I had a wonderful experience working with them and would recommend them to anyone. They were a huge help to me and worked fast.

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    Customer ServiceStaffProcess

    Reviewed Oct. 20, 2017

    I am glad to reach out and say that Luis was very professional and kept in touch with me even when I was difficult to get hold of. I am pleased with him. As with the program I am still a little hesitate because I hate the thought of not paying my bills on time and maybe having legal action against me. All will turn out in the end. Donnetta was nice but a little hard to understand but I believe it was the phone connection. She did her job reading the script fine. I think it could have more feeling in the script. I too work in a call center. I will give them both 5 stars.

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    StaffProcess

    Reviewed Oct. 20, 2017

    When I signed up with National Debt everyone I dealt with was very professional and answered all questions. They have been very diligent in informing me of what is going on. We have settled two debts so far and I am very satisfied with all aspects of the program.

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    Customer ServiceStaffProcess

    Reviewed Oct. 20, 2017

    I want to thank Markus for his great assistance in getting started and setup in this important move. The young lad who reviewed everything with me on the welcome call was very thorough and supportive. Everyone has helped me comfortable in the process and willing to answer any of my questions. Thank you.

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    Customer ServiceStaff

    Reviewed Oct. 20, 2017

    I have received great service thus far. Hopefully it continues throughout the duration of the program. I have been in another program and had to drop out due to bad customer service after enrollment. Both people I spoke to in the phone were polite and helpful.

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    StaffTransparency

    Reviewed Oct. 20, 2017

    Everyone was very friendly and were easy to talk about different situations. I am hoping this experience will go well so that I can refer to others in the future. Other than that I am very happy with the work that was done and how everyone explained things to me.

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    Verified purchase
    Staff

    Reviewed Oct. 20, 2017

    The representative that I talked to answered my questions regarding credit cards that they had resolved. Was a very good experience in that he was polite and told me further information about my account. She outlined a procedure for me to finish the program ahead of schedule.

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    Customer ServiceStaffProcessTransparency

    Reviewed Oct. 20, 2017

    Representative was able to walk through with me no problems and explained things as we went through the process. Very nice and accommodating to my needs. They even took the time to walk me through on the emails to make sure I understood the paperwork that we were signing off on and agreeing to. Thank you for your help.

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    Customer ServiceStaff

    Reviewed Oct. 20, 2017

    I have enjoyed my experience with NDR so far. Everyone has been very understanding, helpful and fast. They have taken the stress away from my debt for me. The creditor calls stopped within 24 hours! Very impressed with the quickness that they took over for me. I would encourage anyone with a debt problem to join.

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    Staff

    Reviewed Oct. 20, 2017

    Friendly staff that makes sure you know and understand. Reviews everything very good with you, prompt service. Very explanatory and nice. So far very happy with them. Wish we could have done all medical bills also but will work on that later. This gets the worst ones out of the way and help our credit scores also.

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    Customer ServiceStaffProcess

    Reviewed Oct. 20, 2017

    National Debt Relief actual lives up to its name. I will recommend NDR to anyone who is debt stressed and needs relief. They are honest, supportive and responds quick to all questions, acknowledges faxes and emails timely. They are committed and consistent to program timelines.

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    Customer ServiceStaffTransparency

    Reviewed Oct. 20, 2017

    Everyone was very courteous and informative. They made sure I understood everything as I went. Both people were very clear and easy to understand and took their time so as not to rush me. When calling there was a prompt reply and answer which made it very easy to get the process going.

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    StaffTransparency

    Reviewed Oct. 20, 2017

    Very fast, friendly, knowledgeable and satisfying service. I am glad I found this reliable company... From the very start I have been informed of all procedures and processes, all my questions are promptly answered and explained in detail. I, wholeheartedly recommend this Company to all...

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    Staff

    Reviewed Oct. 20, 2017

    Wonderful team! Very pleased with the attention I received! Extremely polite team and made sure I felt like I was making better attempts to fix my financial situation! I look forward to working with this team! Worked very quickly to get me all the information I needed!

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    Staff

    Reviewed Oct. 20, 2017

    Working with National Debt Relief was a very good experience for me. I wasn't sure if I would qualify but they worked with me and did an excellent job helping me out. I feel very secure in what the end results will be. Reggie was a very good representative to work with and was so patient and professional. I would recommend this company to anyone who is having a hard time keeping up with debt. I can see light at the end of the tunnel now.

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    Staff

    Reviewed Oct. 20, 2017

    They have done everything promised and more. Most everything that’s been settled so far has been less than half owed. I have been very pleased with all these guys have done for me. They are always there to talk if you need help or concerns. Thanks!

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    Verified purchase
    Customer Service

    Reviewed Oct. 20, 2017

    I spoke with them Tuesday and they offers me a loan to pay off all my debts extending my payments from the quote 42 months to and additional 60 months. I asked for a few days to look over the offer. The email they sent really have very little details. Wednesday I got 5 calls from them (I can not always answer the phone while at work or school events). Thursday on the 3rd call of the day I answered and then transferred me all over. They needs to speak to me about make additional deposits so they can settle an additional debt. Normally they would send an email but since they needed additional funds to settle this one had to talk to me.

    I did this debt solutions because I was struggling with payments. I can not afford "Additional funds." If I had additional funds I wouldn't need your service. So now they tell me they can not settle anymore debts until there are additional funds in the account. Meanwhile the fines are adding up on all the accounts they have not settled. This was not how I thought this was going to work. And if I accept the loan offer I will be paying more than was I originally owed on these accounts when we started, for a longer period of time. Somehow that doesn't seem like a relief to me.

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    Staff

    Reviewed Oct. 20, 2017

    Jonathan ** was very courteous and patient with helping me and answering all my question informatively and promptly. I was very impressed with his customer services. He made me feel comfortable even though I was embarrassed for the financial situation I had gotten myself into. Thank you.

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    Verified purchase
    Staff

    Reviewed Oct. 20, 2017

    National Debt Relief is in my opinion, a good company to work with and have on my team, in resolving my debt. I regret not being able to complete the prior request to settle my debt, but I've been going through financial hardships for some time now, but I hope this time I'll be able to finish this program, and become debt free with the next few years, by allowing National Debt Relief resolve my debt in its entirety.

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    Verified purchase

    Reviewed Oct. 20, 2017

    So far National Debt Relief has resolved a few of my debts and are still working to resolve the rest of them. I have been having trouble doing it on my own so I appreciate the service and so far so good.

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    Verified purchase

    Reviewed Oct. 20, 2017

    They have made it so easy and immediately started removing things within the first two to three months. Only a few accounts to go and I’m debt free! It’s such a relief to have this weight off my shoulders and work with a great company that does what they say they will.

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    Verified purchase
    Staff

    Reviewed Oct. 20, 2017

    I have been very pleased with the settlement offers that the National Debt Relief team has been able to negotiate on my behalf. After a family medical emergency, I had attempted to renegotiate my credit card accounts myself. It was frustrating and the card companies were uncooperative. The stress level was intense. Signing up with National Debt Relief has given me peace of mind and enabled me to get my finances under control.

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    StaffProcessTransparency

    Reviewed Oct. 20, 2017

    Awesome experience. Kennedy ** explained everything in detail. Very helpful and would definitely recommend for that man get a raise. It felt as though he truly wanted to help and cared. The whole process went smooth quick and painless. Thank you.

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    Customer ServiceStaff

    Reviewed Oct. 20, 2017

    Your service is excellent and very much update to my creditors. Phone calls and emails I appreciated so much to give details and great news the results of my creditors. Staff are very professional to talk. I’m looking forward to get my credit good again and free debt relief. Your organization great recommendations. Thank you and God bless you all.

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    Staff

    Reviewed Oct. 20, 2017

    The Debt Specialist, Sharde ** was very helpful in my integration into National Debt Relief. So far I am not experiencing any negative aspects with National Debt Relief. This seems like a great way, compared to other options to get a hold of my finances.

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    Customer ServiceStaffProcessTransparency

    Reviewed Oct. 20, 2017

    Max ** was a great phone rep. He answered all our questions and explained the program benefits very well. In addition his follow up calls and emails were non pressure. I felt very comfortable and confident through the whole application process.

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    StaffTransparency

    Reviewed Oct. 20, 2017

    The application and agreement process was very smooth. The information was explained in great detail and all questions were answered Completely. They took time making sure that I understood everything I was signing. Both Paul and Karen were very friendly and kind.

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    StaffProcess

    Reviewed Oct. 20, 2017

    You guys are awesome. It's a big relief to those people are in debt like me. Without this program I dont know what to do. Now, I can breathe really good and feel good. Thank you so much for your service...

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    StaffProcess

    Reviewed Oct. 20, 2017

    They were very helpful in my process. Making sure I completely understood the program and how it would work and help me out before signing anything. They were knowledgeable in the facts as well. Overall I was comfortable throughout the complete duration of the application and admittance.

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    StaffTransparency

    Reviewed Oct. 20, 2017

    Everyone we have spoken with has been knowledgeable, friendly, patient and helpful. It's really a pleasure to work with them, especially on an issue that is so stressful. Their follow through with sending and explaining documents has been prompt and thorough, and the documents themselves are clear and comprehensive. Thank you.

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    Customer ServiceStaffTransparency

    Reviewed Oct. 20, 2017

    All the questions I asked were explained to me. Great people to work with, he took time to explain each question I had in detail. I'm not good with computers so he was glad to take extra time with me to explain. He made sure that I understood everything before we got off the phone talking to me.

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    Staff

    Reviewed Oct. 20, 2017

    Jonathan and team answered all of my questions fully and clearly. They were responsive and the set up process was easy. I feel like I have a good sense of next steps and am feeling better about my debt already.

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    Customer ServiceStaffProcess

    Reviewed Oct. 20, 2017

    National Debt Relief's team has been very helpful. I was struggling with trying to make all of my payments, and I thought lumping it together and getting help would be better. NDR has definitely taken a lot of stress out of my life, just knowing that they're handling things. Now, I don't get calls or letters from people threatening me for money. It's been an easy and stress-free experience with NDR. They have a good program and I would recommend it to anyone who's struggling.

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    Customer ServiceStaffProcessTransparency

    Reviewed Oct. 20, 2017

    National Debt Relief is handling all my debt consolidation. They have a formal agreement where the loan officer was supposed to settle a debt through Cash Central with a settled amount of $350.89. However, the loan officer put that agreement under another debt I have with Kay Jewelers who was never on my debt consolidation program. Other than that, they’ve been great, very helpful and have been constantly in communication with me. I just finished my program and they've worked really well in getting me out of debt, but a con would be the amount of fees that I've paid. For instance, the debt was $2,000 and the payoff amount would be $700 which would potentially save me $1,300, but there would be a $1,000 in fees. So technically, I'd only save $300. I'm saving money, just not what they make it sound out to be.

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    PriceStaff

    Reviewed Oct. 20, 2017

    I've just started with National Debt Relief and they're getting me out of debt. They’ve already resolved three out of seven of them. However, they're pricey and take a good chunk of money. Their staff has always answered my questions and my interactions with them have been very good.

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    Customer ServiceStaff

    Reviewed Oct. 20, 2017

    In the beginning, my experience with NDR was good. They were fine and very professional. Then, towards the end, it was horrible. I was speaking to one of their customer service representatives and she was very rude. She put in a bunch of stuff in the computer that wasn't accurate and messed up a lot of stuff. A bunch of payments came up and then they were returned for some odd reason. I had to change a date for a credit to come out on the 22nd. She had put it in for the 13th, when I specifically told her not to do that. Once I saw that it came out on the 13th, I called NDR up and ended my account with them.

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    Customer ServiceStaffProcess

    Reviewed Oct. 19, 2017

    The process was smooth and everything was detailed out for me. Both the initial person I spoke with as well as the welcome call went well. Looking forward to getting out of debt. The representatives were always putting me first and making sure I didn't have any questions along the way.

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    Staff

    Reviewed Oct. 19, 2017

    I am very happy with the way this company is handling my situation. They were very nice, informative and professional. I would recommend them to family and friends. They have taken a load off my shoulders. They are going to help me get my credit back into the good.

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    StaffTransparency

    Reviewed Oct. 19, 2017

    The information was explained well to me. It was all eloquent and well detailed. The person I talked to constantly asked me if I had any questions, and kindly answered them. I appreciate that it did not take too much time.

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    Customer ServiceStaff

    Reviewed Oct. 19, 2017

    My experience was very good, I was able to get everything handled and resolved in one afternoon, thank you! I will definitely be recommending this to other people who I know could use the service. My rep Eric helped answer any and all questions that I had.

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    Staff

    Reviewed Oct. 19, 2017

    Would definitely recommend this company for those seeking help getting out of debt. Everyone I talked to here, was extremely knowledgeable, kind, and courteous to my situation. For the first time in months, I feel there is light at the end of the tunnel.

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    StaffProcess

    Reviewed Oct. 19, 2017

    During the whole process, everyone was extremely polite, helpful, and friendly. They were very knowledgeable and took the time to take us easily through the process while answering all our questions. They were very professional and patience with us especially Matthew **.

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    Customer ServiceProcess

    Reviewed Oct. 19, 2017

    Answered all my questions and went over all the information with me. Made sure I had a way to contact them if I ever had anymore concerns. I really appreciate not feeling pressured in joining the program. I asked for time to think about everything and they allowed me to do that.

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    Customer ServiceStaffProcess

    Reviewed Oct. 19, 2017

    Jody did awesome with walking me through everything and answered all my questions. He was very patient and worked fast and efficiently to make the process as fast as possible and got my program up and running. He was very professional and understanding, and the welcome call was easy process and everything was emailed to me right away.

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    Customer ServiceStaffProcess

    Reviewed Oct. 19, 2017

    The sum of the program, or any program or business for that matter, is only as good as the make up of its parts. Sarah ** put in the time and effort, painstakingly and diligently over the course of 3+ weeks in order to answer every question of mine in absolute professional and thorough detail. Her assuaging voice, backed by her expertise and patience is the only reason I had the confidence to make this life-changing leap. Thank you NDR and thank you Sarah **.

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    Price

    Reviewed Oct. 19, 2017

    I would recommend this service to anyone who is laboring under credit card debt. The interest rate alone on most credit cards is prohibitive. Once the debts were turned over to National Debt Relief, real progress was made. I was kept informed every step of the way and had the option of not accepting the settlement.

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    Process

    Reviewed Oct. 19, 2017

    I think it's really sad that right after we got into the program you chose the biggest debt to go after first. I guess that's because the one you get the highest commission on. But did you ever STOP TO THINK!!!!! I got into this program because I didn't have the money to pay them off right now, and I needed a little assistance with negotiating with these debtors to work something out. But NO!! You go after the biggest Ticketed item so you get paid. And then you don't worry about whether we have the money to pay them or not... SO LONG AS YOU GET PAID... THAT'S REALLY SAD.

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    StaffProcessTransparency

    Reviewed Oct. 19, 2017

    Everything was great. You are great help to me. Thank David. The 2 people I talk to were great. Explained everything clearly, told me a lot of information about the company, was very helpful to me. I hope this process is not stressful for me, run smoothly without any problems. I work with you the best I can throughout this process. Thank you very much.

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    Staff

    Reviewed Oct. 19, 2017

    Both young women were very kind and patient with me. They repeated anything that I did not understand and broke everything down to laymen terms. It is very easy to understand how you have such a high rating. I'm looking forward to being out of debt. I do remember those days.

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    Process

    Reviewed Oct. 19, 2017

    Completely satisfied! I’ve been working with them for less than a year and I’m happy to say I’m almost debt free. They are really easy to work with and they keep you informed throughout the process. I’m literally saving a lot of money and I know I couldn’t have done it without their help. I would definitely recommend their services.

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    Staff

    Reviewed Oct. 19, 2017

    I’m really pleased so far with all the help I’ve been receiving. The representatives I’ve spoken with have all been professional and very helpful. I’m very happy with my debt getting closer to being resolved. I was very stressed before I came across this company!

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    StaffProcess

    Reviewed Oct. 19, 2017

    Excellent services, pleasant staff, consistent information. Felt good to learn about the program and look forward to getting to a better place financially. Will definitely use the online services and give any updated information to company as any changes are made. Thank you.

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    Customer ServiceStaff

    Reviewed Oct. 19, 2017

    Andrew was fantastic. I put in a request and he called me within 5 minutes. He was so helpful, personable, and caring. We started yesterday and we're already set up to start saving. If he couldn't call me back within the hour he would let me know and set up a time for us to talk next. He has kept me in the loop the last couple days and answered all the questions that came up professionally and in a timely manner. I'd highly recommend National Debt Relief and Andrew as your specialist. Thanks!

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    Staff

    Reviewed Oct. 19, 2017

    I was very pleased with everyone that I spoke to. I very much appreciate the work done and the help provided. I look forward to working with your company and I feel I am on my way to debt freedom. Everyone was very professional and did a great job of explaining everything.

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    Customer Service

    Reviewed Oct. 19, 2017

    I was most impressed with the professional approach to my needs and the knowledge offered as to the options offer to assist me and my financial needs with the first call. After a week of research, on my part, I came to the conclusion that the National Debt Relief Program would take honest care of my situation. All my questions were answered, up front, and the best options for my situation, I accepted.

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    Customer ServiceStaffTransparency

    Reviewed Oct. 19, 2017

    The Customer Service was impeccable! Audia ** was very transparent, patient, and accommodating. Enjoyed working with her to began my debt relief journey! You rock Audia!!! Although this is new for me, I hope I'm making the right decision!

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    Customer ServiceStaff

    Reviewed Oct. 19, 2017

    Every time I call, I get someone with a friendly voice, one who REALLY CAN answer my questions! talked to AXELL ** before... He was very thorough in answering me, explaining answer and making sure I understood. He also made sure that he had answered everything, and was there anything else. So far, my experience has been a favorable one. THANKS, NDR!!!

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    Customer ServiceStaff

    Reviewed Oct. 19, 2017

    National Debt Relief helped me get settlements for all of my credit cards in less than a year. They were very responsive and professional when it came to speaking with customer service. I'm glad I took a leap of faith and asked for their help.

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    Staff

    Reviewed Oct. 19, 2017

    Once NDR starts working to resolve your debt, it's like they are on a roll and the creditors are handled nicely back to back. I am grateful to have this support working with me. They have been very responsible and respectful.

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    Process

    Reviewed Oct. 19, 2017

    Excellent. Help me out 100%. I was afraid would lose my debt program. Had eye surgery. Now I feel 100% better. Thank you. Would refer a friend or family. Glad I join you all program. You reach out at a devasting time when my income was changing throughout month of July. Thanks so much.

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    StaffProcessTransparency

    Reviewed Oct. 19, 2017

    Every step of the way the service was excellent. The representative was clear, took his time, explained everything in detail, and answered all of my questions. I was surprised how little time it took and how streamlined was the process. I have already recommended your service to another person.

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    Staff

    Reviewed Oct. 19, 2017

    I called National Debt Relief to help me, and they have done just that. They are great about keeping in contact with you when something changes, and they will get your approval first... which I love! This has been a great company so far, and my stress level has went way down. I would most certainly recommend National Debt Relief, if you feel that you need help and are drowning in credit card payments.

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    Reviewed Oct. 19, 2017

    Hi to all, I've been with National Debt Relief now for only 4 months. All seems to be just as they described. I started with 8 accounts total and just this week ok'd my first settlement for a fraction of what I owed. I'm talking like I owed 4 grand and settle for 1400. Cannot say enough!! If the rest follow suit, hopefully in a few years I will be free of this mess I created. Please keep it up you. Thank you.

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    Customer ServiceStaff

    Reviewed Oct. 19, 2017

    Good interactive communication by phone. Great advice and enthusiastic customer service. Questions were answered thoroughly. Glad I didn't have to take time off work. They listened very carefully and answered all my questions. I recommend this program for those like myself who need help with hardships such as debt with credit cards.

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    Reviewed Oct. 19, 2017

    Through a calm concise narrative they have made the struggle I am going through more tolerable. I wanted to avoid bankruptcy and try to pay my debts back at a reasonable rate. Sometimes life just piles on more than you can handle.

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    Customer ServicePrice

    Reviewed Oct. 19, 2017

    Since I been with National Debt Relief, I experience great response on paying back my loans to different creditor and I'm a witness that they have my best interest at hand. I would owed a creditor $2000.00, and I would only have to pay back $280.00. I am so amazed with the fast response as well as the amount I have to pay back. I am a satisfy consumer.

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    PriceStaffProcessTransparency

    Reviewed Oct. 19, 2017

    I was so Happy when I applied with NDR and was told Congratulation on being approved for their program. It is such a relief not having to have all those creditors hounding me every day for their unreasonable payments to include their very high interest rates. The whole process was so easy and my consultant Kenny was very polite and explained everything. I would recommend NDR to all my friends in need of relief!!!

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    Staff

    Reviewed Oct. 19, 2017

    Very helpful and easy understanding of the plan I was given. Definitely will recommend to any friend or family member. The personnel went through the agreement and made sure I was not missing any information or had any question in regards my settlement.

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    Customer ServiceStaff

    Reviewed Oct. 19, 2017

    I was very pleased with the service, information and advice I received from Josh and Monica. They were both pleasant, kind and understanding. They both took the time to make sure I understood everything and were happy to answer any questions I had.

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    Customer ServiceStaff

    Reviewed Oct. 19, 2017

    Very helpful, knowledgeable, and friendly. You will be pleased with the service you will be given when you call them. You will be relieved from the stress of debt and harassing creditors who are determined to wear you down. Take the first step to freedom and call NDR today!

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    Transparency

    Reviewed Oct. 19, 2017

    They are very professional and transparent. Worked to cut my debt in half. Very easy to work with. I am able to pay off my debt in 42 months as opposed to 15 years with minimum payments. I would recommend NDR to anyone who is over their head in debt.

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    Process

    Reviewed Oct. 19, 2017

    Very easy to deal with. Made the whole process painless. Walked me through the whole application procedure. Much more positive experience than I was anticipating. Feel confident that National Debt Relief had my best interests in mind. Would recommend to anybody. Looking forward to having my credit issues resolved.

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    Reviewed Oct. 19, 2017

    It has been a great experience. We can now work harder on our credit score. We have learned that payday loans are harder to pay off and just adds to financial problems. NDR has stepped in on our behalf to allow us to pay off these debts with a reasonable payment plan. I'm seriously going to recommend this program to anyone that is in need of debt relief.

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    Customer ServiceStaff

    Reviewed Oct. 19, 2017

    I could not be more grateful or impressed with my case manager and the client support team. They have been very helpful, encouraging, and professional. Each representative I have spoken with has been able to immediately answer my questions and provide me with the resources I need to resolve my debt.

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    Customer ServiceStaff

    Reviewed Oct. 19, 2017

    When I called they were very helpful and informative. They gave me all the information I needed and made sure that I understood each step. They worked around my schedule when I needed to make a change and was very respectful and gave me accurate information to help me out.

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    Customer ServiceStaffProcessTransparency

    Reviewed Oct. 19, 2017

    The representatives are very professional and thorough. They are knowledgeable and prepared to answer any and all questions. The options available are presented in a clear and concise way. There is no pressure, and the approach is to ensure comfort and success with the program.

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    StaffProcess

    Reviewed Oct. 19, 2017

    I liked the understanding of my situation. You could feel or sense that the representative understood that my stress needed to be relieved. The process was easily achieved without any long term steps or hoops for me to perform. All documents were readied and signed electronically and a walk through of all the documents was done before any required signatures. An amazing experience. Thank you Kelly.

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    Staff

    Reviewed Oct. 19, 2017

    Alban ** was amazing! He made me feel like family and comfortable in choosing Debit Relief. I am at ease & can finally put my future into motion. Not only do they save you financially but mentally as well. Thank you Debt Relief.

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    Staff

    Reviewed Oct. 19, 2017

    Very thorough and knowledgeable. Answered all my questions and got me through the setup and welcome package. So far, I would recommend NDR to anyone struggling with debt. I have not been through the collection or settlement process yet but if it is as easy as the setup, I am sure I made the right decision.

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    Customer ServiceStaff

    Reviewed Oct. 19, 2017

    National Debt Relief was just what I needed. I was never going to get out of the financial mess I was in by myself. They have helped me tremendously and I feel like I have my life and some money back. They have been able to get me great settlements on my debts and I feel like its a great way to start over. They have always been very helpful when I call with a question or concern. I would definitely recommend to friends or family. I just should have called them sooner.

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    StaffTransparency

    Reviewed Oct. 19, 2017

    The staff was very patient and helpful. They explain everything so that I can understand. I will surely recommend the NATIONAL DEBT RELIEF to everyone who is having a hard time. Thanks again. Mr ** was very friendly and patient, also very clear in explaining everything so that I can understand and I really appreciate it. Again thank you very much.

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    StaffTransparency

    Reviewed Oct. 19, 2017

    So far Jordan and the woman I spoke with yesterday, October 18, 2017 were super helpful and pleasant. They were also very knowledgeable and answered all of my questions. They also took their time with me and explained everything and if I had any questions.

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    Transparency

    Reviewed Oct. 19, 2017

    Yes, I would recommend the program to a friend. Matter of fact I did. He was looking at bankruptcy but now will be looking at this program instead. Really easy to work with and they explained everything so that I could understand! Top Notch!

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    Staff

    Reviewed Oct. 19, 2017

    The service I received from Myles ** in National Debt Relief was professional, helpful and kind. He was very kind and cooperative. Thank you so much for his help and support. Definitely I will recommend my family and friends.

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    Reviewed Oct. 19, 2017

    I am so excited. Debt relief has make my life so much easier in helping to reduce my credit card bills and in a timely manner. I did not think they would make it happen but committed to their words. I will recommend anyone that is struggling take this step and relief yourself of all the added stress. Thank you.

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    Customer ServiceStaffProcess

    Reviewed Oct. 19, 2017

    All people that I've talked to through this program have been very friendly and very helpful. They take the time to call you back and also check in to see how the process has been going. I would recommend anyone needing financial help to try this company out.

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    Staff

    Reviewed Oct. 19, 2017

    My nephew and I are both going through this type of program although he is with another company. Our experiences are very different, while he is unsatisfied with his company so far I am totally satisfied. It will be some time before I can see the total picture and true impact of what they are able to accomplish but as for now I am very happy!

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    Customer Service

    Reviewed Oct. 19, 2017

    It's been a blessed day that National Debt to handle my account because my wife passed away and I couldn't find the right way to contact the companies that we owed so they took the lead to handle the phone calls and mail. Thanks to all that took care of me at this time.

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    Staff

    Reviewed Oct. 19, 2017

    My experience with National Debt Relief has been very positive. I appreciate all the work they are doing to help me with my debt. I would recommend them to anyone trying to get financially back on track. Keep up the good work.

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    StaffTransparency

    Reviewed Oct. 19, 2017

    Theresa ** was great. She did an awesome job of explaining everything. I was lucky to have a great experience because of her and felt confident enough to sign up because of it. Any questions I had were answered and explained very well which made it easy to understand. Thanks again Theresa and keep up the good work.

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    StaffTransparency

    Reviewed Oct. 19, 2017

    Review of Agreement - Very professional; very polite, went a little fast, but he answered my questions, And if I didn't understand something, he stopped and listened and took the time to explain and repeat when necessary until I felt that I understood everything.

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    Customer Service

    Reviewed Oct. 19, 2017

    I was struggling to make payments and they were my lifesavers. It takes about a week before calls stop. But all and all the best service ever. So if you are struggling and need someone on your side this us the service for you I highly recommend it.Thank you.

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    StaffProcess

    Reviewed Oct. 19, 2017

    "Wow." From beginning to end, the application process was extremely fast and professional. NDR's representatives really understood my situation while making sure I understood the pros and cons of every option available for me. My family is very much grateful.

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    StaffTransparency

    Reviewed Oct. 19, 2017

    My experience was great and very professional was Robert **. I was very satisfied and content with his explanation of the contract and helping me to understand what I am applying for and reassuring me that I understood each page, before I signed and finished.

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    Staff

    Reviewed Oct. 19, 2017

    I just love that fact that they are handling everything because I know they will get the settlements and I can be soon debt free and I know they will get me there. They are always so nice and knowledgeable.

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    Customer ServiceProcess

    Reviewed Oct. 19, 2017

    My experience with National Debt Relief has been nothing but good. Anytime I had a question, I got the answer I needed. Anytime I called, I actually had a real person to speak to. If I emailed, I got a reply. The process in getting back on track with my debt has been overwhelming but National Debt Relief has provided the relief I needed to not stress over my bills.

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    Staff

    Reviewed Oct. 19, 2017

    Both Brandon ** and Christina ** were AMAZING! Friendly and helpful! We passed around some laughs, but I totally felt very welcomed and comfortable. Being in debt at my age is embarrassing to me, but I was helped to feel more comfortable and like I was making the right choice by joining up with National Debt Relief. Thanks to these two, of course. I just can't believe how friendly I was treated. I'm just astonished. I'd like to just thank you for helping me, thank you for letting me try and get my life together, and fix my debt mistakes. You have no idea how much this'll change my life. Thank you so much for everything. :) <3

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    Staff

    Reviewed Oct. 19, 2017

    The service was excellent. I was very pleased with Earl **. He was very helpful and friendly and a pleasure to talk to! Any questions I had he answered without seeming annoyed or bothered. I was skeptical of this service at first but he was very straightforward with me. He told me everything I would be paying for without trying to scam or hide things from me which was much appreciated. I felt like I was in good hands with someone I could trust with this big life decision.

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    Staff

    Reviewed Oct. 19, 2017

    Very professional and courteous and got the job done. Help me through everything, explained everything that was going on and what I can look forward to from my monthly payment, how much money I was going to not pay and Save just to give me peace of mind. Thank you.

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    Customer ServiceStaff

    Reviewed Oct. 19, 2017

    So far, I am just starting the program and they have an Excellent Customer Service. They have treated me very well, with respect, listening all my questions and providing the best answers for my understanding. So far I would recommend this program.

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    StaffProcess

    Reviewed Oct. 19, 2017

    I spoke to Ms. ** and Mr. ** and both were extremely helpful and reassuring. Ms. ** was very kind when I broke down crying assuring me everything would be ok. I am so grateful I had her to talk to and grateful this program is available to so many people.

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    Staff

    Reviewed Oct. 19, 2017

    Mr TOMMIE ** WAS VERY PATIENT WITH ME AND EXPLAINED EACH STEP OF THE WAY. I am hopeful that I can soon be debt free. Giving him a 5. I appreciate all the information and help that was extended to me. Great work. When I am more stable and able to pay a little more each month I will to the best of my ability. Thanks again.

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    Process

    Reviewed Oct. 19, 2017

    This is been a mind at ease experience that is very well organized, simple to work with and get the debt resolved quickly and probably so far I am very happy with their success and helping me to make this a better and easier process. I really highly recommend using this service if you need help resolving things and don't have time.

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    Customer ServiceProcess

    Reviewed Oct. 19, 2017

    Armani was great in helping me set up the program along with Eric for my welcome call. They both provide full knowledge from start to finish of the program. I look forward to working with the National Debt Relief team moving forward.

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    StaffProcess

    Reviewed Oct. 19, 2017

    Thank you Mr. **, for the caring and reassuring tone and for making this process so easy. You have helped take a lot of anxiety and stress off my family's shoulders. I appreciate you and National Deb Relief for your help!

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    StaffProcess

    Reviewed Oct. 19, 2017

    The experience with the 2 representatives that I spoke with today, including Abe, was an excellent experience overall. Abe was a very informative agent and made the process very informative and easy to handle. I was at ease knowing that within months, I can be debt free and live my life at more ease than ever.

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    Staff

    Reviewed Oct. 19, 2017

    The representatives I spoke were fantastic, Great people to communicate with, very professional. I am excited about becoming debt free in a short period of time. Thank you for allowing the opportunity to breathe without having to worry about paying my bills every month.

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    Customer ServiceStaffTransparency

    Reviewed Oct. 19, 2017

    National Debt Relief has taken all the stress off of my plate. They're really good about keeping communication flowing. Everybody's fantastic, super friendly and extremely helpful.

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    Customer ServiceStaffTransparency

    Reviewed Oct. 19, 2017

    I came upon National Debt Relief online, and the guy that I talked with explained everything and he sounded honest. And afterward, I was handed off to customer service and I was disappointed that I couldn't stay with him. I had a couple of little bills and I thought that National Debt would pay those off first to get rid of them, and when I called, there were three times that NDR told me what was going on, but no one ever told me anything about the little bills. I don't get bills from creditors, except OneMain. They continue to send me a bill every month, which says to call them, and they've been a nuisance. It seems like my balance, according to their bill, is not going down and they're the only ones that harass me. My wife said they seem to take the money out. They say since I gave them permission to withhold or take my money automatically, that gives them the right to take out whatever they want to.

    I talked to somebody in National Debt Relief's customer service and they said not to worry about the bills being sent, but it doesn't make sense. When I call them, they generally seem very nice, they answer my questions and make me feel better. They've given me websites, too, but my computer has been broken since March. So, I haven't been able to go to it and I have absolutely no idea of where I'm at right now, but I'd recommend them. I would be happier if I got a paper statement and had an idea of where I was, though.

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    Staff

    Reviewed Oct. 19, 2017

    The team at National Debt Relief is doing a good job. We talk all the time and working with them is very simple. They have paid a couple of my creditors off. My experience with NDR has been excellent.

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    Customer ServiceStaffProcess

    Reviewed Oct. 19, 2017

    I've been with National Debt Relief since March and they’ve treated me well and I definitely like it. I've talked to them a couple times about settlements and they were all very helpful. They answered any questions I needed too. The process began with an internet chat box and it's very easy to sign for them through electronic signature. The phone call might have taken 20 minutes but after that they got all the information themselves with regards to the contact in the banks. I have biweekly payments and anytime NDR has a settlement they call me. I can also log online and they're good with communications. I still have a couple of years to go but the program has helped a lot. I'm scared of losing anything but I'm definitely starting to feel comfortable.

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    Staff

    Reviewed Oct. 18, 2017

    My customer service rep. Garrett ** was very professional, knowledgeable and attentive. He answered every question I had and he listened to everything I had to say. He is an OUTSTANDING Rep. I would definitely recommend National Debt Relief to my friends.

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    Staff

    Reviewed Oct. 18, 2017

    The service was fast, and easy. James and Richard was very helpful and patient with me. I'm not technology smart and so they had to wait for me. Hopefully I will be out of debt sooner rather than later. Thanks again James and Richard for everything.

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    StaffProcess

    Reviewed Oct. 18, 2017

    I had a wonderful experience through my whole process. I recommend this for everyone. Drew ** and Evelyn **, were just so wonderful and patient with me. This has taken so much stress away from me. Thank you so much NDR.

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    StaffProcess

    Reviewed Oct. 18, 2017

    Both men I spoke with did not make me feel bad at all, very understanding of my personal situation and wanted to help. It was a fairly easy process to go through and I am confident with the process. The guarantee and service fees are reasonable.

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    Customer ServiceStaff

    Reviewed Oct. 18, 2017

    Great, friendly people, easy to talk to and work with very punctual with calls and emails. National Debt Relief was easy to set up auto drafts from bank and work with a manageable payment plan to resolve issues. Would highly recommend to others.

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    Customer Service

    Reviewed Oct. 18, 2017

    I was over burden with credit card debt after I was disabled to continue working. I had other options but National Debt Relief was my choice and what a great choice it was. I’m no longer receiving calls and bills. They are taking care of everything and keep me updated. Call. You won't be disappointed.

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    StaffProcess

    Reviewed Oct. 18, 2017

    I was pleased with how easy it was enrolling in your program. Mr. ** was very polite and knowledgeable. The whole process was quick and easy. I really feel good that this program exists. I'm retired and got in a little too deep with my credit cards. I would definitely recommend this to anyone who is in trouble. Thanks.

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    StaffProcess

    Reviewed Oct. 18, 2017

    Glad that I was able to start the process of my debt. My person Charles was a great help. And the beginning of a new start for me and my family. It was easy and no scared of the process. Excited to feel the pressure of. I'm still in first stages of being debt-free.

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    Customer ServiceStaffProcess

    Reviewed Oct. 18, 2017

    Gary was very helpful and detailed in explaining the program to me. He was patient and answered all my questions. The lady that took my welcome call also was helpful. But she could slow down a little to be easier understood.

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    StaffTransparency

    Reviewed Oct. 18, 2017

    Greg ** showed me the best deal. I was apprehensive before but he explained thoroughly all the details. Thank you for your patience on all my questions. Very knowledgeable about the details of debt relief. The best payment I would be able to pay in 3 years.

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    Customer ServiceStaffProcess

    Reviewed Oct. 18, 2017

    The entire experience has been great to this point. Eric ** was very helpful and patient. Very pleased with the starting of this program. Everything was clearly laid out and covered very well. The customer service was second to none provided by Eric.

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    Customer ServiceStaff

    Reviewed Oct. 18, 2017

    My welcome call was very comforting. I was assured that I was taken care of and anything I needed would try and be taken care of to the best of their ability. I am comforted that they will be taking care of me.

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    Staff

    Reviewed Oct. 18, 2017

    I am truly grateful for everything this company has done on behalf in this difficult time of my life. The level of courtesy and compassion is extremely helpful and the of time taken by personnel to make sure the understanding for every step was totally to me. Thanks.

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    Reviewed Oct. 18, 2017

    Very satisfied with the service, I received. Very accurate on sending information to me, and a big relief knowing I will be out of debt in 36 months, instead of 33 years, and a good feeling not having to live off my credit cards, as I was doing. Thank you again.

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    StaffProcess

    Reviewed Oct. 18, 2017

    This experience was very easy and the staff were super friendly. They were very knowledgeable about this program and did not once criticize or judge me for allowing myself to get in a predicament where I needed to seek out help. I look forward to this process.

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    Customer ServiceStaff

    Reviewed Oct. 18, 2017

    Handles accounts! Really helpful. So glad I signed up, great relief and getting me on the right track. Very grateful I reached out. Easy access to accounts and quick communications. National Debt Relief was ranked number one and I can understand why. Hassle free.

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    Process

    Reviewed Oct. 18, 2017

    I knew I would have trouble with credit card payments when it became obvious that I would have to take retirement and have S.S. as my only income. I had credit cards that I had not used in many years, but although I had paid on them, they never seemed to go down much. I was worried. Signing with NDR was the best thing I ever did. I was on the program for four years, as I couldn't afford making big payments, but in all that time, I experienced absolutely no harassment from creditors. NDR handled it all for me. What a weight lifted off my shoulders! They made the whole thing stress-free.

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    Reviewed Oct. 18, 2017

    Really makes you feel comforted in the fact that they actually WANT to help you manage your debt and give you financial freedom. I can’t wait to really get started. My in-laws unfortunately had to go through this too but after NDR, they are much better off now. Next step, financial freedom!

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    Reviewed Oct. 18, 2017

    I am grateful that one of my creditors has come into agreement for settlement because you, guys, did the great job. I appreciate it. You have made this bad experience of mine much lighter to bear. I thank you all, and keep up the good work.

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    StaffProcessTransparency

    Reviewed Oct. 18, 2017

    Excellent experience. They were very helpful in getting things under control for me. It is not an easy process but they made it one. I am hoping life gets easier after all is said and done. They explained everything in detail which made the process that much easier.

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    Customer Service

    Reviewed Oct. 18, 2017

    I enrolled in July with 12 debts to settle. It’s been 3 months and I already have received 3 settlements!! Not only that, they are easy to work with and I’ve yet to receive ONE harassing phone call from my creditors. This has been an incredibly positive, life changing experience. I am so happy and stress free :).

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    Staff

    Reviewed Oct. 18, 2017

    The agent was very helpful. He understood my situation and tried to work with me so I can make a payment according to my budget. I explained my case and the reasons I felt behind in my payment and he was able to get the best available solution to solve my problem.

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    Customer ServiceStaffProcess

    Reviewed Oct. 18, 2017

    Everything with the process went great! The staff was friendly and professional. I am looking forward to working with National Debt Relief to begin my road of financial freedom. The means of communications with this company is very good and easy.

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    StaffProcess

    Reviewed Oct. 18, 2017

    They strove to ensure if I had questions they were meet. Were thorough in explaining how the program works, very knowledgeable regarding the services you provide and saved me both time & money by figuring out the best way to help me get my debt more manageable.

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    Staff

    Reviewed Oct. 18, 2017

    The representative that assisted me in my application was very helpful and answered all questions I had. Was very nice and very patient. I'm so glad they were able to help me release this stress of debt that I had and now I'm so glad to be debt free in two years!

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    Customer ServiceStaff

    Reviewed Oct. 18, 2017

    Was amazing!!!! Carlos took his time with me explaining and answering questions as I needed. I am concerned with the process but Carlos explained I may phone as much as I need. The welcome phone call was not as pleasant. The young man was not kind. Did not wish to take time with me.

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    Customer ServiceStaff

    Reviewed Oct. 18, 2017

    I had been searching for a way to consolidate my debt for a long time, and felt lost and sure that I would keep drowning in my debt. However, I remembered an advertisement I heard on the radio for National Debt Relief. I am so glad I made the call! From the first phone call I felt that I was in good hands. My representatives have been there every step of the way for me. I now have a way out of my debt thanks to National Debt Relief!

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    Process

    Reviewed Oct. 18, 2017

    Such an awesome program! I see the light at the end of the tunnel. Thank you National Debt Relief for your professionalism and helping me get back on financial track! They definitely worked in my favor to solve my debt. I highly recommend using this program if you are in a financial bind. The feeling of relief is priceless!

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    Staff

    Reviewed Oct. 18, 2017

    I couldn’t believe how much they saved on some of my accounts. The professional work was astonishing. It didn’t take them long before they had a settlement ready for me. I can breathe and not stress for I know my debt will get resolved.

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    Customer ServiceStaffProcessTransparency

    Reviewed Oct. 18, 2017

    Mr. ** immediately put my mind at ease and explained what the Program is and is not and how it would benefit me and my needs. He was friendly and supportive; offered outstanding customer service!! Answered all my questions thoroughly.

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    Reviewed Oct. 18, 2017

    Up until last month I was very satisfied with National Debt Relief. Back in April I was told that I did not have to make a payment for three months. When that decision was made I had no idea that I would have to renegotiate that settlement. If I had not taken that advice I would be done paying for that credit card by now but instead I have to make more payments for another year. And I may have to pay another settlement fee. I did what I was advised to do. It did not help me at all and now I am paying for it.

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    Customer Service

    Reviewed Oct. 18, 2017

    I am very satisfied with my experience thus far. I have just began the NDR process and have no complaints. The customer service is great and the process has been smooth and painless thus far. I hope this is the case when NDR begins negotiating settlements for my debt.

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    Process

    Reviewed Oct. 18, 2017

    Getting signed up is very easy and the process starts pretty quickly. Just got my first offer and already saved me money and nothing gets approved only by your permission which is a plus. I'm excited to see how much I can really save and finally get my debt resolved. Thanks again for everything NDR.

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    StaffProcessTransparency

    Reviewed Oct. 18, 2017

    All matters were discussed professionally and courteously. I hope that everything will go well. I am looking forward to relieving my debt in an expeditious manner. The counselor explained everything in a very good manner and I am satisfied so far with the process. Thank you in advance for a very good transition.

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    StaffProcess

    Reviewed Oct. 18, 2017

    I think this is a great program. I have several friends that are experiencing the same situation as I am. I will highly recommend your company. Tia was amazing! She was kind and very knowledgeable about the program. She made me feel at ease. I will certainly sleep better at night now.

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    Customer ServiceStaff

    Reviewed Oct. 18, 2017

    Everything has been fine with my experience with NDR. When I called them in, I couldn't pay my debts and I liked what I heard - their guys gave me a solution. They have been really kind and generous and courteous. So, no complaints about them since I started out with them in February this year, and everything has been working fine. I'm just waiting until I am finished with this, so I can move on.

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    StaffProcess

    Reviewed Oct. 18, 2017

    National Debt Relief was very thorough in explaining their process. They have very friendly and helpful staff. They helped me to understand what I would be going through with my financial situation and made me feel at ease. They answered all my questions.

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    Customer ServiceStaffTransparency

    Reviewed Oct. 18, 2017

    Both Meisha & Harry were excellent. They explained things very well & were very helpful. They were both very understanding & patient when I had questions. They were able to answer all the questions I had & look forward to working with them in resolving my debt.

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    Staff

    Reviewed Oct. 18, 2017

    National Debt Relief has resolved two of my accounts in less than nine months. They are very informative every time they get a settlement offer from my creditors.The counselors at National Debt Relief are very supportive and caring. They also try to work with your budget to make sure you can afford the monthly payments so it won't be a strain on you. I would kindly recommend National Debt Relief to anyone that have problems with their credit cards.

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    Customer Service

    Reviewed Oct. 18, 2017

    The customer service calls may be scripted, but are presented well from the very first call to the final (welcome) call. Calls may average about 10-15 minutes, but allow you to ask questions after each bullet point. With so many collection calls, I am confident that NDR will tackle these stressful calls while trying to settle my debt.

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    StaffProcess

    Reviewed Oct. 18, 2017

    Our experience with National Debt Relief has been very helpful, they did not treat us as lower class citizens because of our debt. They treated us with respect and were very helpful in all aspects of the process. We are looking forward to being debt free.

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    Staff

    Reviewed Oct. 18, 2017

    Everything is going so smoothly. I can believe how well and quickly things are coming together. Great team! Great company! I would without a doubt recommend NDR to anyone struggling to get back on their feet! Absolutely amazing. Thank you!

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    StaffProcess

    Reviewed Oct. 18, 2017

    I found my experience to be a smooth and positive. I look forward to reaching my goal to be out of debt. The people who helped me through the process were very helpful and knowledgeable. I would recommend the program to others in a similar situation.

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    Customer ServiceStaffProcess

    Reviewed Oct. 18, 2017

    We were able to get our debt resolved in less than a year! Thank you NDR! I'm very happy with the process, customer service was always very helpful and professional. I was always aware of the status of my account and questions were answered promptly!

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    Customer ServiceStaffProcess

    Reviewed Oct. 18, 2017

    I just decided to move forward with NDR a few months later after the first call I made. Back then I thought I could handle it. Now my situation got worst after hurricane Maria and my husband being out of work due to health conditions. I called the same guy because since the first call he was very helpful and he took the time to listen. There is no easy or fast way to get financial freedom with a debt over $80000 unless you win the lottery... I think this is the best way to go. Like everything it has its pros and cons but I see the pros are way better. I cant be unable to sleep because of debt, I am a medical technologist and my job takes a huge part in saving other people lives. I just started the program and I got faith it's the best decision I've made.

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    Transparency

    Reviewed Oct. 18, 2017

    It's been very straightforward and clear plan. I'm happy to have a set and manageable plan to become truly debt free. I wish more people struggling to manage all the different credit cards and student loans could find this program so they too could have peace of mind and hope.

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    Process

    Reviewed Oct. 18, 2017

    National Debt Relief has followed through on what they had said at the beginning of the program. I have had two resolutions at the sixth month mark. I am happy with the way things are going so far and expect things to be resolved in the time frame that was described when I opened my account.

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    Customer ServiceStaffProcess

    Reviewed Oct. 18, 2017

    Customer Service representatives were very professional and helpful. I was pleased with the timeframe it took to complete the program and the payoff amounts that were made for each account. I hope everything is complete and paid off at this time. Please mail me a report of everything when graduation from the program is confirmed. I understand I will receive a check for any amount the was withdrawn from my account that was an over withdrawal due to the fact my account was paid up.

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    Customer ServiceStaffTransparency

    Reviewed Oct. 18, 2017

    Excellent experience with Sophia **. Nice and friendly, very professional help me a lot explain to me every detail on and thank you for call me back. Also thank you to Karen. I will recommend it to the other my friends. I wish all the representative be so nice polite and understandable like Sophia and Karen.

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    StaffProcess

    Reviewed Oct. 18, 2017

    The business seems to care for their clients. It's too early for my experience on my Debt, I have just recently signed up with NDR program. I had excellence service from Adrian **, he went thru the services NDR provides. I would refer family and friends to National Debt Relief! Thank you.

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    Staff

    Reviewed Oct. 18, 2017

    I spoked to Garrett and he answered all my questions & he spoke to me liked he genuinely cared about my credit issues. Garrett also called me on a Saturday to help get my paperwork in order. Then I spoke to another lady who spoke to me on the welcome package to was friendly & nice, & spoke so I can understand what she was saying.

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    StaffTransparency

    Reviewed Oct. 18, 2017

    I was extremely happy with how helpful Michelle was with all the issues I had. She explained everything in detail for me to understand everything that was going to happen. I am very happy that I can pay more into my account. If I am able to do that I can get this issue resolved a lot sooner.

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    Customer ServiceTransparency

    Reviewed Oct. 18, 2017

    I've had a surprising number of my debts resolved since partnering with National Debt Relief in January (didn't expect them to occur this quickly). However, the fees that are assessed for the services are not exactly clear. Yes, there is a paragraph in the contract that specifies the % the fees are based on and when the fee will be assessed. But, taking the fee following the first payment to the creditor uses up all of the money in the account. If I had the money to pay off the debts in the first place, I wouldn't need this company.

    Furthermore, my resolutions have been emails outlining the payments to the creditor without ever actually mentioning the amount and the date of the fee assessed. I was told I could review it on the account page, but I am unable to see the fees assessed until after I accept the proposed resolution. National Debt Relief has resolved (or has negotiated) 2/3 of my debt at a much faster than indicated pace, and has gotten some really great resolutions. I love their success on my behalf. But the fees being due up front offsets the good by requiring more money than I was expected (and can afford) to provide.

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    StaffTransparency

    Reviewed Oct. 18, 2017

    The ease of access, the clarity and guidance, in fact Marcus ** was amazing. He was the consultant who helped me start my account. To me National Debt Relief is the best in the nation. I was able to really start a change in my life and I owe it all to National Debt Relief, thank you Marcus **. You truly are one amazing guy to work with.

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    Staff

    Reviewed Oct. 18, 2017

    Very professional, very understanding, Never thought someone could be so helpful. Did not take long to set up and on my way to debt free, can't wait till the day I am FREE, will be the best day to actually say debt free.

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    Staff

    Reviewed Oct. 18, 2017

    Very helpful, courteous, and knowledgeable staff. Very well trained staff that answered all of my questions and even brought points to my attention I had not thought of. I look forward to doing business with them and I would definitely recommend to a friend.

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    Customer ServiceTransparency

    Reviewed Oct. 18, 2017

    Explained everything very well and was able to answer our questions and all the help we got was great. They called us in a timely manner and was able to help us with making this decision. Because we were afraid of doing this with our debt. We are hoping all goes well.

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    Staff

    Reviewed Oct. 18, 2017

    I was drowning in debt and it was all credit card. So, I said that I got to do something. I didn’t want to claim bankruptcy so I looked into National Debt Relief. I did my research on them after I originally talked to them for the first time. Their team was fantastic. They were knowledgeable, helpful and didn’t overextend themselves to say, “We can do this.” They told me exactly what was going to happen and when it was going to happen. It has been great. I had six credit cards and they’ve paid off four of them, so far. It's taken directly out of an account for me. It's great and I don’t even mind it.

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    Customer ServiceStaffProcess

    Reviewed Oct. 18, 2017

    National Debt Relief has been all right. They took everything that I was in debt with and then they came back and told me how much I would have to pay and asked if I could afford that much. They were really nice about how they came across with it. Customer service called me all the time. Every time that they're going to knock off a charge, they always give me a call, let me know what's going on, ask me if I want to add anything to it or if they can help me with anything. So far, it's been great because they're getting me out of debt. They’re a great company to work with. If you want to get out of debt fast, it always depends on how far in debt you are. It's really a good program because you get a chance to start over eventually.

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    Customer ServiceStaff

    Reviewed Oct. 18, 2017

    As what it says in the ad, National Debt Relief is a relief. The initial interview took two and a half hours but I had no issues with their team. Some of the calls have already ceased and the experience is good. I already recommended friends to them.

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    Customer ServiceStaffProcess

    Reviewed Oct. 17, 2017

    It was a very difficult decision for me to enter into this program. Your very professional team made this a very pleasant experience. I give Joe ** and his on boarding partner a 10. That's the first time any customer service organization has earned my highest accolades. I am in the business of customer service, your team is fantastic.

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    StaffProcess

    Reviewed Oct. 17, 2017

    The entire process up to this point has been flawless. The customer representatives are very helpful. Soon I will be debt-free as they have already negotiated one of my debts down! I am thankful for this company and always suggest their services.

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    StaffProcessTransparency

    Reviewed Oct. 17, 2017

    I was very pleased with the process. It was fast and clear. The reps were very patient with me, although they did talk too fast for me to understand them. The whole process was done exactly like they said it would be. I have already recommended your services to a friend.

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    Process

    Reviewed Oct. 17, 2017

    This was a scary decision to make. We were constantly hounded by other companies and lenders. We were on the verge of getting behind on our payments and wanted to get ahead of it. The National Debt Relief program made it an easy and comfortable process. I am very satisfied. Thank you.

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    Staff

    Reviewed Oct. 17, 2017

    What I so far done with them was good and the experience of the guy I talk to was nice and sound like he knew what he is doing and I know that I will follow through with the program so I can have a better understanding what I am doing of how to not to spend money I do not have.

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    Price

    Reviewed Oct. 17, 2017

    My experience has been great. My questions and concerns... were answered to my liking. That gave me a sigh of relief immediately. So far so good. The monthly amount that was quoted to me was affordable. I never thought I'd be consolidating debt but I'm glad I called National Debt Relief.

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    StaffTransparency

    Reviewed Oct. 17, 2017

    National Debt Relief has been very helpful and professional. I have had a great experience with them. Very communicative and available to help with any questions or concerns I may have. I would recommend those who need Debt Relief assistance to use their services.

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    Staff

    Reviewed Oct. 17, 2017

    Very helpful and patient. A man with a head injury. I am very thankful. I could only dream of being debt-free when all these problems occurred. Now it feels like with help I am on my way. So with that said here’s to my future looking brighter/better than yesterday. Thank You.

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    StaffProcess

    Reviewed Oct. 17, 2017

    All staff were very professional and understanding as this was a very tough decision and their professionalism reduced stressed. The process is very seamless with the technology used. I hope the program works as seamlessly with the creditors. Thank you for the opportunity to resolve our obligations and hopefully recover from a very difficult hardship due to illness.

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    Verified purchase

    Reviewed Oct. 17, 2017

    Impressed so far with your organization - especially John. He spent all the time I needed in order to answer my questions and allowed me to make my own decision. Was not pushy in trying to get me to enroll. Look forward to working with your organization to eliminate my debt.

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    Customer ServiceStaff

    Reviewed Oct. 17, 2017

    You are a blessing on my way to debt recovery. I had a death in the family and had to come up with money and got behind on my bills with no light at the end of the tunnel. I did research online and I found you. Spoke to a specialist and was so happy at the end of that phone call. Thank you so much for your wonderful help.

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    StaffProcess

    Reviewed Oct. 17, 2017

    The entire process and experience was excellent. Both reps were knowledgeable, courteous and thorough. I would certainly recommend NDR to others. I feel completely secure that my settlement is in capable hands. I appreciate all of the information that was given to me clearly.

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    Staff

    Reviewed Oct. 17, 2017

    Luis and Shawn were helpful & professional. They stated they would help me in my road to being debt free. I'm counting on you guys! I'm hopeful to a new beginning with the sudden change of my circumstances in life.

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    Reviewed Oct. 17, 2017

    Yes, I would definitely recommend National Debt Relief to anyone that want be debt free. I was amazed how low and quick they negotiated settlements with my creditors. They work with you to make your monthly payments as low as possible. What a relief!

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    Staff

    Reviewed Oct. 17, 2017

    So far. This experience has been informative and helpful in my situation. I look forward to having a better financial freedom. My husband and I have had a set back in our finances and needed some assistance. It appears as though you are a great solution

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    PriceStaff

    Reviewed Oct. 17, 2017

    National Debt Relief has been such tremendous help in relieving my stress regarding making affordable monthly payments to my creditors. They are there with me every step of the way. Thank You!!! You have made a tremendous difference in my life.

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    StaffTransparency

    Reviewed Oct. 17, 2017

    Since the first time I spoke with Steven he made the experience less stressful. He was very patient and explained all the information and covered any concerns I had. Knowing I will have he assistance to be able to breathe again is such a relief.

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    Customer ServiceStaffProcess

    Reviewed Oct. 17, 2017

    Treated in a very caring and friendly manner when we discussed our situation. Received prompt service to get started with our program. Someone is always willing to answer any questions that we may have about this service. I am sure that in the future if anyone says that they are in need of help that we will recommend National Debt Relief with no hesitation.

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    StaffTransparency

    Reviewed Oct. 17, 2017

    Yes I would. Your co. and staff are caring and professional! They walked me through the whole experience flawlessly! We had been so discouraged about and other co. that was fraudulent, that we couldn't believe someone had our best interest in mind. The last two years have been so hard on me, first thyroid cancer, then my husband of 64 years passed away, then this year fighting breast cancer! Thank you so much for your support and help with my debt!

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    Staff

    Reviewed Oct. 17, 2017

    So far so good. Company is doing what they were hired to do. So far everyone I have had contact will had been courteous and helpful. Which I greatly appreciate. Can't say that about other company I tried to work with. They out and out lied to me. Thank you all for your help. Keep up the good work

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    Customer ServiceStaffProcess

    Reviewed Oct. 17, 2017

    I would recommend National Debt Relief to friends because your response to my application was done in a timely manner. The very next day. I called on a Saturday and someone called me back on Sunday. The process was also very quick. The welcome call was very thorough and the operator friendly and efficient.

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    Customer ServiceStaffTransparency

    Reviewed Oct. 17, 2017

    Very professional good communication skills. Offers the best solutions to get out of debt. Always ready to answer your questions if needed. Convenient payment plans and payment options. Will contact you promptly if a settlement is offered. Highly recommend to friends and family will use their services again if needed.

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    Verified purchase

    Reviewed Oct. 17, 2017

    We are very excited to take this step and be on our way to becoming debt free. :D Thank you National Debt Relief! We are so tired of always meeting dead ends to things we want to get because of poor credit report and debts we carelessly accumulate during our not so smart years LOL.

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    National Debt Relief Company Information

    Social media:
    Company Name:
    National Debt Relief
    Company Type:
    Private
    Year Founded:
    2009
    Address:
    180 Maiden Lane, 30th Floor
    City:
    New York
    State/Province:
    NY
    Postal Code:
    10038
    Country:
    United States
    Website:
    www.nationaldebtrelief.com

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