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National Debt Relief Reviews

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About National Debt Relief

National Debt Relief is one of the largest debt settlement companies in the U.S. Founded in 2009, National Debt Relief negotiates with creditors to reduce how much you owe on unsecured debts such as credit cards, personal loans, medical bills, private student loans and collections. It offers personalized plans to help you resolve debt, along with support from dedicated debt specialists.

Visit www.nationaldebtrelief.com
Pros
  • Free consultation with debt coach
  • Free debt relief quote
  • Numerous accreditations
  • Professional and responsive customer support
  • Easy enrollment process
Cons
  • Fees can reduce overall savings
  • Not available in all states

National Debt Relief Reviews

Over 50k reviews since 2016

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    How do I know I can trust these reviews about National Debt Relief?
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    Page 231 Reviews 45635 - 45835
    Verified purchase
    Customer ServiceStaff

    Reviewed Oct. 25, 2017

    Was very helpful, professional and courteous on the phone like they were our friends. They put light in the end of our financial tunnel, and helped carry the weight of the load. Would recommend to anyone who is struggling financially with credit card debt.

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    Staff

    Reviewed Oct. 25, 2017

    The service representatives I spoke with were both well spoken, personable, and informative. I never felt pushed or strong armed. They answered my questions thoroughly. I came out of my welcome informed and excited to get started with NDR. I'd recommend this to any of my friends or family. I can't wait to get out of debt.

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    Staff

    Reviewed Oct. 25, 2017

    The experience so far has been exceptional. The team seems to be very professional, as well as friendly, and have answered all of my questions thoroughly. They follow through with every promise made in a timely fashion. I have not yet had the opportunity to see the service in action, but I feel a certain level of comfort in what I have so far experienced.

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    Process

    Reviewed Oct. 25, 2017

    This company truly guides you along with how to become more financially responsible. It certainly would have taken me double the time and money to settle my debts independently. I am extremely grateful for the service. This program is very well put together and easy to understand. And if/when things become unclear, there's always someone within easy access to communicate with for clarification on your account. I would certainly recommend these services to friends and family.

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    Customer ServiceStaff

    Reviewed Oct. 25, 2017

    They have lived up to all that they advertise about and more. Considerate, caring and very professional. No matter when I have called their offices, I am always treated with courtesy and respect and not made to feel as though I have failed.

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    Verified purchase

    Reviewed Oct. 25, 2017

    Very pleased with the progress that National Debt is making with settling my debt for a fraction of what I owed. I wasn't sure that the company was going to fulfill their promise of helping me become debt free, however, they are proving me wrong.

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    Process

    Reviewed Oct. 25, 2017

    While I'm pleased that National Debt Relief has settled 2 of my accounts. They seem to think that I'm rolling in expendable income. I live on a fixed income and my budget doesn't afford me any extra cash. So I don't appreciate them coming to me just 2 months into the program and asking for more money. I simply don't have it.

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    StaffProcessTransparency

    Reviewed Oct. 25, 2017

    The representative that contacted me was very helpful & knowledgeable. He explained the process well & answered all my questions completely. He relieved my mind on some issues & made me feel as if there was a light at the end of my troubled financial journey.

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    Staff

    Reviewed Oct. 25, 2017

    Everyone that I spoke with at National Debt Relief was very friendly and caring. They didn't make me feel like a loser because I need help with my finances. They are very knowledgeable and made me feel at ease. The only thing that I am not comfortable with is skipping payments but that is what they told me to do. Otherwise everything was exceptional and I would recommend National Debt Relief to my friends and family who may need help as well.

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    Staff

    Reviewed Oct. 25, 2017

    The company provided help when I thought there was no one. Have had a great experience with company. Very friendly instead of not caring at all. If anyone needs help with a very bad financial situation don't be afraid to contact the National Debt Relief for help. Gives you a peace of mind when you need it most.

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    Verified purchase

    Reviewed Oct. 25, 2017

    I am very happy so far with the service that these folks have supplied. I am amazed at the 1st two settlement offers how much money they have saved me. It has been hard to learn to use just the money we receive from our checks as we are on a fixed income but I am feeling really optimistic about everything getting paid and saving a ton of money and the stress relief has been amazing.

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    Staff

    Reviewed Oct. 25, 2017

    I was told it would take up to 4 months to start resolving my debts. I have been with them only 2 months and they have already resolved the first debt. I am looking forward to seeing how the rest of my debts. They have been wonderful to work with.

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    Verified purchase

    Reviewed Oct. 25, 2017

    I’m with National Debt Relief for 5 months. So far I’m impress, how they working with my creditor. 3 of my credit card is almost paid off already, I’m super happy with them. I can check my account. I receive a letter for one of my credit card company Telling me thank for be consistent with the payment.

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    Verified purchase

    Reviewed Oct. 25, 2017

    A lot of help in getting out in financial problem. I just done pay off my first account enrolled. Nice fast and easy to asked a help from them. I can breathe it out and can't wait all my account enrolled done.. Thank you.

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    StaffProcess

    Reviewed Oct. 25, 2017

    This process was handled with a lot of care by the agents who helped me set up the accounts and who followed up as well. They seem dedicated in assisting me to be successful in eventually repairing my credit and having financial freedom.

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    Transparency

    Reviewed Oct. 25, 2017

    They were very helpful and grateful that I have opted to try and better my situation and helped explain everything very thoroughly so I could understand every part of what I was getting into. I would highly recommend them to anyone that is need of financial assistance.

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    StaffProcess

    Reviewed Oct. 25, 2017

    I researched National Debt Relief prior to contacting the company. BBB listed as #1 with words of high praise. Once I contacted NDR, I was amazed at each persons professionalism and eagerness to help get me back on track financially. The process was straightforward and completed easily. I would recommend NDR to family and friends.

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    StaffTransparency

    Reviewed Oct. 25, 2017

    All who assisted me were knowledgeable & very helpful. They took the time & had the patience to explain the details. I had to wait to have the funds & Luis ** persisted & I'm thankful for that. I am looking forward to successfully complete the program in the months ahead.

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    Staff

    Reviewed Oct. 25, 2017

    Everyone there is great to work with and they are really thorough! There's not enough I can say about the help they are giving me. They really want to help and are truly professionals, I would recommend NDR to anyone having debt problems. I'm saving almost 200.00 dollars a month! Thanks again.

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    Customer ServiceProcess

    Reviewed Oct. 25, 2017

    Amazing customer service! The process is seamless and easy to do. Thank you so, so much! What a relief to be in control to your own financial situation. Definitely a light to the other side of the tunnel. May others be helped sooner than later.

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    StaffTransparency

    Reviewed Oct. 25, 2017

    The experience I had was wonderful. Everything got explain to me and all my question got answer. The staff was friendly and respectful. I can't wait to see my debt get lower and my credit score to start getting better. I would recommend my friend and family who are having trouble paying off their debt.

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    ProcessTransparency

    Reviewed Oct. 25, 2017

    I am new to the program, was very ashamed of my situation. And nervous about going with any program. But from the beginning National Debt Relief has always calmed my fears and explained things as well as gave me options. I am very satisfied with their service so far. If anyone finds their self in this kind of situation I definitely recommend them.

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    Customer ServiceStaffProcess

    Reviewed Oct. 25, 2017

    It's been a good experience so far. The people were pleasant and helped through the process. Great communication and easy to contact. Top of the list when I looked for assistance. I would recommend this company for anyone that is in my position.

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    Customer ServicePriceTransparency

    Reviewed Oct. 25, 2017

    I had multiple different credit cards and kinds of debt. They were all charging me interest, so it was hard to keep up with. I figured consolidating them could potentially pay it off quicker, and it was less hectic for me to keep up with to make sure I was paying everything on time. National Debt Relief has been an excellent service. I'm not the best correspondent to my emails, so I've had mostly dealt with people on the telephone. They’ve been great to call and make sure that I got my email, and everything was updated, and just checking with me. So the experience was excellent overall. It helped me clear everything, and also, just a relief of knowing that it was paid off much sooner. At this point, they referred me to a loan service that paid off the rest of it, so I can start rebuilding my credit at a much faster pace than I originally thought. So, that’s also been a very big relief.

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    Customer ServiceStaff

    Reviewed Oct. 25, 2017

    On the phone, the NDR team was positive and helpful. Working with them has been going well so far and I'm happy. NDR is a great firm who tries to help, they do their best, and they succeed.

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    Transparency

    Reviewed Oct. 25, 2017

    I searched for debt solutions online and National Debt Relief was the first one that got back to me. When I first started the program I told them all my stuff. The rep looked it up and found out what my monthly prices would be then he asked me if that would be okay. I did some paperwork and then it was set. The payment has been automatically withdrawn from my account ever since.

    It also lowered my monthly payment by 100 bucks and at least now I have an end date. It set a clear goal on when I'd be paid off. I know exactly if I stick to the plan or if I pay more it'll be less so that’s really peace of mind. They’ve been quick with all the questions too. I had one month where an emergency bill came up for school and I had to cancel paying and they were really quick about it so it was really nice. Things are going good.

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    Customer ServiceStaff

    Reviewed Oct. 25, 2017

    I really like National Debt Relief. I saw the reviews and the ratings, and I went straight to them. I've been with them since January 2017 and I've had a very good experience with their customer service. And I'm happy that I'm with them. They're always very polite, helpful, respectful, and always very cooperative in answering all the questions and concerns that I have. Whenever I call, it doesn't take me too long to wait for someone to respond to my call, and they reply with the best possible way.

    The progress is very good. They have made negotiations and are still negotiating with the creditors. The last call I got was yesterday with one of my creditors. National Debt reached me through email and then they called me. I was advising my friends to be on it, too. And if someone is experiencing difficulty, I'm advising them with what I did. Since I'm with National Debt Relief, I feel very relieved with my creditors.

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    Customer ServiceStaff

    Reviewed Oct. 25, 2017

    My income was lowered then my house insurance got raised, and I couldn't keep up with the payments of my credit card debts. I've started the process with National Debt Relief. I pay them every month and they've been keeping up with my payments to my creditors, and I have paid off some of my debtors. But, I got a letter from Synchrony Bank saying that anything over $600 that was credited into my account is considered as income and I had to pay taxes for it. Other than that, National Debt Relief has been very helpful and I don't have to deal with any of the creditors because some of them can be very rude.

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    Transparency

    Reviewed Oct. 24, 2017

    Orion was extremely helpful and explained in detail all that was involved in resolving my economic situation. I felt very relieved that I can see some light at the end of the tunnel. I feel better now that I know I can actually get out of debt and back to having a more healthy credit and economic status.

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    Reviewed Oct. 24, 2017

    Was told at the beginning to expect settlements at an average of 50% of the amount owed. Our first settlement was for 65% of the amount owed. We are very happy with our first settlement! It will wonderful if this will be our average throughout this process.

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    Staff

    Reviewed Oct. 24, 2017

    Very professional staff. Well done! Glad to have some peace of mind. Looking forward to working and achieving our financial freedom with your help. Thank you for all your help with this matter. The staff was very efficient and knowledgeable.

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    Customer ServiceStaffProcessTransparency

    Reviewed Oct. 24, 2017

    I just started with National Debt Relief. So far I'm happy with the experience I received. Mr. Mark ** was very helpful, his explanations about the program were very easy to follow. Everyone that I spoke to in phone was very delightful. Thank you.

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    Customer ServiceStaff

    Reviewed Oct. 24, 2017

    Great customer service. Everyone I spoke with was very helpful and knowledgeable. Asked if I had any questions or concerns through the conversation. I would definitely recommend this company to anyone looking for help. Thankfully I have found a solution to my debt problems.

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    Customer ServiceStaff

    Reviewed Oct. 24, 2017

    People I have spoken with have been very helpful and attentive. Marc on the initial call. And Andrew on the follow up one. When I first made contact the return call was very prompt. In need of debt relief and think I made the right decision by going with your company.

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    Customer ServiceStaffProcess

    Reviewed Oct. 24, 2017

    When being contacted the first time Eric was very professional and apologized in advance for technical difficulties the office was having in case we became disconnected. He was very patient with me as I asked him to go over previous information for I have never heard of a hardship solution before. When I said I needed to talk to the co client before going ahead he asked me a good time to call and he called me right on the dot the next day. He was very patient and honest through the entire process till the very end and helped me feel like I made the right choice. Jonathon was my welcome call representative and he noticed I typo the co client or myself did not notice and fixed it for us right away. He was very professional and kind also.

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    StaffTransparency

    Reviewed Oct. 24, 2017

    Today two of our debts were resolved with a considerable savings on each. Our customer representative was incredibly compassionate and very professional. She explained every detail and what our options were as to accepting the agreement. I would recommend National Debt Relief to anyone who finds themselves in a downward financial spiral.

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    Verified purchase

    Reviewed Oct. 24, 2017

    Just wanted to say thank you for talks work in my behalf to help get my life out of tight times. I picked y’all because a website of best credit consolidation companies. Said y’all were the best. And y’all are living up to that standard.

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    StaffTransparency

    Reviewed Oct. 24, 2017

    I have had a very good experience with my representatives from National Debt Relief. They explained thing so I could understand them and so I would know exactly what steps would take place. I feel safe and secure putting my trust in National Debt Relief and commend Randal and his team. They are certainly experts and I appreciate everything they are doing to help me get out of debt.

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    StaffProcess

    Reviewed Oct. 24, 2017

    Both representatives were very helpful and patient. This was an easier process than I thought it would be and am so glad I have taken this step. Thank you! A weight has been lifted off my shoulders. I would recommend this to any that is in the same boat.

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    Verified purchase

    Reviewed Oct. 24, 2017

    From the beginning this has been a positive experience. My stress level has dropped. I also am very impressed and surprised on how quick one of our debts has been resolved. I don't feel like a total failure because I am still paying to resolve my debt issues.

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    Customer ServiceStaff

    Reviewed Oct. 24, 2017

    Professional. Thorough. Max and the Welcome Call guy were patient with my questions and dedicated to helping me. I wish I had called National Debt Relief a long time ago. Perhaps the last few years would have been much less stressful and painful. Thank you for your help. Thank you.

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    Customer ServiceStaff

    Reviewed Oct. 24, 2017

    Very friendly and professional - could easily understand what she was saying (English) was spoken very clearly. Would recommend to a friend or family. However I almost didn't answer because of the unknown phone number - I did receive an email explaining what the phone call was about.

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    Customer ServiceTransparency

    Reviewed Oct. 24, 2017

    I have been very happy with the way things have gone with NDR. They have kept me up to date on everything that has happened along the way. & if I have any questions, they explain it very well. Any time I've had to call, they are prompt to answer the phone & they do a great job handling any concerns I've had.

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    ProcessTransparency

    Reviewed Oct. 24, 2017

    We contacted National Debt Relief to help us get out of debt. They explained how the program worked and what they could do to help us. National Debt Relief came through on their promises. I would definitely refer anyone wishing to get out of debt to use National Debt Relief.

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    Staff

    Reviewed Oct. 24, 2017

    The agent was very good. He made sure I understood everything. He also answered all my questions. He was very patient with me & very polite. I would recommend his services to all my friends & family. He caught a mistake in the bank account numbers. Then he said I would have to resign a new paper and fax it back to your offices. He asked me to get it back today, l told him l had my grandchildren and I would try to get it back today or tomorrow morning. He told me that was not a problem.

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    Customer ServiceStaffProcess

    Reviewed Oct. 24, 2017

    Every call I have made or received has been handled with the greatest service and efficiency. Your staff are so professional and well trained. NDR has made this process so much easier! We highly recommend NDR to anyone needing debt relief. Thank you!

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    Customer ServiceStaffTransparency

    Reviewed Oct. 24, 2017

    Very nice, calm voice, friendly people sound they care for a solution. Will recommend this company to anybody need this service. With a fast respond able to answer all my main concerns. Well explain forms, approach format. Highly recommended relief debt program in the market.

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    Customer ServiceStaffProcess

    Reviewed Oct. 24, 2017

    I had to sign 4 different documents and go through 3 welcome calls to finally get through the process. Different departments seemed to have different numbers and some representatives didn't seem to know what was going on. The experience does not give me much confidence in this process going smoothly.

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    Staff

    Reviewed Oct. 24, 2017

    National Debt Relief has been an amazing company to work with. I have been enrolled in the program since May of 2017, I already have three credit issues resolved. National Debt Relief is very professional, knowledgeable, and fair. I would recommend National Debt Relief to anyone looking to get out of debt.

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    Staff

    Reviewed Oct. 24, 2017

    I would like to thank everyone for the help. I didn't think it was going to be possible for me to fix it. You guys are awesome and God bless you. Miss Erika you are a god-sent and your company is fortunate to have you. Do not let her go...

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    Reviewed Oct. 24, 2017

    This company helps you to resolve old debts without having to resort to bankruptcy. They negotiated fair settlements with major credit institutions for us with a payment schedule we could afford. The best possible solution. Our debts are being retired in a manageable and timely fashion and for amounts agreed to by the companies that we could not have negotiated ourselves.

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    StaffProcessTransparency

    Reviewed Oct. 24, 2017

    I found the representatives that assisted me to be knowledgeable of the program. All my questions were answers and they walked me through the process. I would recommend the program to anyone who needs their services. Even though it was not a very long process, it was an efficient a process with the opportunity to speak with at least representatives.

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    StaffTransparency

    Reviewed Oct. 24, 2017

    Stephanie was very helpful and answered all of my questions. She explained everything fully and in detail so that I was not confused. I would recommend this to a friend. She eased my mind about using the program to help me get out of the debt that I am in and the types of debt that they can help get rid of. I am excited to be able to start to be debt free with their help.

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    Customer ServiceStaff

    Reviewed Oct. 24, 2017

    This company has great and friendly customer service. All my questions were answered, no issues. My customer service agent was friendly and nice and made sure that I understood everything involving my program. I would recommend this service to anyone. A+.

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    Reviewed Oct. 24, 2017

    Have had a real good experience. They stay in touch and seem to care. All that was discussed at the initial interview has been backed by them. I really enjoy it when promises are kept. I give the a big thumbs up!!

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    Staff

    Reviewed Oct. 24, 2017

    I just signed up so my experience is limited. So far, everyone was very helpful and very friendly. After going over paperwork, it looks like it will be very helpful!! I wish I had thought about signing up sooner. It will help me pay off debt quicker.

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    Reviewed Oct. 24, 2017

    National Debt Relief made everything so easy and painless for me! I have been behind and living off my credit cards for a year now they helped set me up with everything I need in order to get my debt settlement started. Thank you so much for all of your help!

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    Staff

    Reviewed Oct. 24, 2017

    I feel like the people at National Debt Relief are sincere in helping me. Everyone that I have talked to have been very nice and treated me with respect and I don't feel like they look down on me because I have financial trouble.

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    Customer ServiceStaff

    Reviewed Oct. 24, 2017

    My experience was generally great. I only have one complaint. The representatives that called me spoke, on occasion, so fast I had to have what was said repeated. Them slowing down would help any confusion between different parts of the agreement process.

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    Customer ServiceStaff

    Reviewed Oct. 24, 2017

    Axell was wonderful and I felt like I didn’t need to ask any questions, because he briefly discussed everything I needed to know! Thanks debt relief! I feel like I can call with any concerns at any time! Also I’m getting so close to resolving all debt and it’s been a breeze!

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    Customer ServiceStaffProcess

    Reviewed Oct. 24, 2017

    Maryann is excellent at her job. She explains everything in detail by email and phone. Maryann is very patient. She is always available to speak with. She kept me calm during the entire process. Very happy. Maryann is my contact with DR.

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    Reviewed Oct. 24, 2017

    At the beginning I was stressed out because creditors were calling me that I was past due on my payments. But now that I see the outcome on how National Debt Relief is helping me to become debt free, I'm more calm. Thank you for helping me out and answering any questions that I had.

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    StaffProcess

    Reviewed Oct. 24, 2017

    Great job by Representatives of explaining program and helping move forward. They made it a step that I felt like I was doing the right thing and did not make me feel like a failure. Thanks to them for a great job.

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    StaffProcess

    Reviewed Oct. 24, 2017

    The process was very quick and efficient. I hope that it does help, but will only be able to find out once they start to work on my behalf. Wade was very nice and showed empathy for my situation. He made sure I understood the process and gave the pros and cons of the program.

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    Customer Service

    Reviewed Oct. 24, 2017

    I have resolved two of my CC and now well on my way to being debt free. So happy with NDR - Their customer service has been great and I'm on my way to being debt free and financial freedom. I only wish I would have taken the journey with them sooner!

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    StaffProcess

    Reviewed Oct. 24, 2017

    I have had a good experience so far with National Debt Relief so far. The people have been walking me through this process excellently. Everyone seems to have excellent knowledge in what this program. I can’t wait to see what the future holds for this partnership.

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    Customer Service

    Reviewed Oct. 24, 2017

    Customer service was great and the process was easy. I appreciate the access to legal representation. Hopefully the program works out for me. I am looking forward to turning a new leaf and experiencing financial freedom. I would recommend this to a friend in need of debt relief.

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    StaffProcess

    Reviewed Oct. 24, 2017

    I am just very grateful that they are able to help me during my time of struggle. They are very good with keeping in touch and letting me know what the status of my account is. I was not going to go through consolidation, but my situation pushed me to want better for my future. It's a process but I feel it's worth it.

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    Customer ServiceStaff

    Reviewed Oct. 24, 2017

    Thank you National Debt Relief for the outstanding customer skills and to help me get out of debt. Thank you so very much outstanding customer service skills outstanding performance of helping individuals to get out of there. Thank you so very much!

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    Customer ServiceStaff

    Reviewed Oct. 24, 2017

    I called back immediately after receiving a call that one of my credit cards had been settled. It was hardly a wait at all and they always make me feel so excited and congratulate me on being one step close to being debt free! I also had to call back because I had a question about how the customer service fee worked and they did a great job explaining it and making sure I understood. Thank you for everything!

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    Customer ServiceStaff

    Reviewed Oct. 24, 2017

    Super informative regarding any question that I had. They kept me in the loop every time for each settlement. Had great responses when I would call for a problem. Overall they have great customer service and have a quick response time to calls and emails. Worked with my budget in my initial set up.

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    Staff

    Reviewed Oct. 24, 2017

    I was in over my head wondering how I was going to pay bills from month to month. After reading and asking all types of questions I decided to go With National Debt Relief. So far I am not disappointed, the people have been very helpful and patient because like anyone I was skeptical and they really helped clarify everything so this was my decision. I am not done with the program but when I do the sky is the limit.

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    Price

    Reviewed Oct. 24, 2017

    I highly recommend this company. When you find yourself wanting to get out of the claws of the very high interest rates of creditors that seems not to be fair and you have a change in your livelihood, they are here to help you in every step of the way to help you move towards being debt free.

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    StaffProcessTransparency

    Reviewed Oct. 24, 2017

    Program was explained and was easy to understand. Both reps I spoke with were very respectful and conducted themselves like the pros I believe they are. I am very thankful for the time they spent with me and how well versed they were in explaining the program. I feel very comfortable with the decision they helped me make again. Thanks.

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    Customer ServiceStaff

    Reviewed Oct. 24, 2017

    Signing up was well done, helpful, complete. Phone response excellent. Working with Katie ** top notch. Our contact was very good. She was so helpful under our difficult circumstances. Nonjudgmental. And had good suggestions. Gave us complete information. Also gave us info on any legal issues that are not likely.

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    ProcessTransparency

    Reviewed Oct. 24, 2017

    I reached out yesterday to find out about getting help with relieving the crushing debt that I have and was treated with dignity and respect throughout the process. I was given ample time to ask questions and all my questions were answered. I was given a clear understanding of what will happen and reassured that this program works and I will be successful.

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    Reviewed Oct. 24, 2017

    $10,000 reduction in credit card fees, that my ex-husband charged on my card prior to the divorce. National Debt Relief worked on my behalf with my largest creditor within a 6 month period. Thanks so much for helping me get my life back on track.

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    Staff

    Reviewed Oct. 24, 2017

    I am extremely happy with this service. After years of scams, I can honestly say that these guys deliver. Not only do they actually produce results, they treat you like a real person. I would be more than happy to recommend them to family and friends.

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    Process

    Reviewed Oct. 24, 2017

    Been in the program for over a year but it seems to be a very slow process in getting the accounts settled. When they are resolved, it is great but I was hoping this would be a quicker process. Great program, high fees for settlement in my opinion, but overall this is working for helping with our debts.

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    Customer ServiceStaff

    Reviewed Oct. 24, 2017

    It’s been an easy experience so far. They have been very helpful and answered all of our questions. We have no complaints so far but still early in the process. They have made the transition seem easy. They are a quick phone call away if we need anything or have any other questions.

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    Staff

    Reviewed Oct. 24, 2017

    Everyone has been very helpful and friendly. Hope to soon be debt free! They talk about making extra payments into your account to speed up the process and I hope to be able to do that. Can't wait to put this behind me and rebound my credit score!

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    Staff

    Reviewed Oct. 24, 2017

    I have recently applied to the program to get help getting my debts cleared out. Pretty decent experience with the enrollment process so far. All the representatives have very warm and welcoming and extremely professional. Look forward to similar experience in days to come.

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    Process

    Reviewed Oct. 24, 2017

    I was expecting for it to take a lot longer. Am satisfied that, only, 4 months into my program, 2 of my debts have been settled. It makes me feel like I made the right decision in choosing to use National Debt Relief's services.

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    Reviewed Oct. 24, 2017

    Thank you, experience in starting up a new account was easy and fast. I had all my questions answered quickly with no rush and very pleasant. All the instructions where easy to follow but it was nice that they walk you through each step.

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    Reviewed Oct. 24, 2017

    I am very happy with the settlements I got with National Debt Relief. I have not only settled debts but I have paid less than 50% of what I owed. National Debt not only is helping me settle these debts but are also protecting my credit.

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    Customer ServiceStaffTransparency

    Reviewed Oct. 24, 2017

    They have helped get rid of my credit debt in a fast and easy way. They stay in great communication with you along the way also. They always call and speak with me about the steps along the way. The people who y’all to me always have the right answers.

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    Staff

    Reviewed Oct. 24, 2017

    Everyone I talked to so far had been very nice and answered any question or concerns I have had. I just started the process. I hope that everything from beginning to end goes as well as the beginning. This seems like a great option for my family to get out of the debt we are in.

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    ProcessTransparency

    Reviewed Oct. 24, 2017

    National Debt Relief was listed on the Consumers Advocate website as being the top debt relief company and that is why I phoned them. They were open and honest and explained the entire debt relief program, leaving nothing out. I truly appreciate the relationship I've formed with them in getting out of debt. It was reiterated to me that they would support me throughout the process, which is a huge bonus. Support is everything when you're struggling with financial hardship. Even better, I'm saving a significant amount of money with their help. Thanks Yasa!

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    StaffTransparency

    Reviewed Oct. 24, 2017

    Everyone that assisted me was very kind and patient. They explained everything, answered all my questions and were prompt and courteous. Would recommend to a friend. Made me feel at ease. Also flexible with my schedule. In constant contact with me whenever I needed help.

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    Customer ServiceStaff

    Reviewed Oct. 24, 2017

    Friendly and helpful representatives. Willing to answer all my questions and was not pushy. Gave me time to think about all items discussed. Was fast to help when I was ready. Called me when was convenient for me. I was pleased with how the service was.

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    Process

    Reviewed Oct. 24, 2017

    I am extremely pleased with the way you were able to resolve one of my debts. I have been in the program for six months and was beginning to think I made a mistake However you really came through for me. I would be happy to recommend you to my friends.

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    Customer ServiceStaff

    Reviewed Oct. 24, 2017

    Very understanding and friendly staff making the entire process stress free. Great communication through phone calls and email and website is very easy to navigate and your status often updated. I would definitely recommend National Debt Relief to anyone who is serious about paying their debt off and is looking for a reliable company.

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    Reviewed Oct. 24, 2017

    We are very grateful for National Debt Relief for helping us with our debt. We recently purchased a home and got into some really bad debt. We weren't sure what we were gonna do. Thanks so much for taking the time to help us through this.

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    Staff

    Reviewed Oct. 24, 2017

    Very friendly and understanding. I did not feel judged. I asked many questions and they were answered promptly. Looking forward to the assistance I will receive. This will help me in my long term goals of financial freedom from debt. Thank you for your kindness.

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    Process

    Reviewed Oct. 24, 2017

    Truly a lifesaver for me and my wife. Quickly approved for program. Best of all they saved us a minimum of 7000.00. Because never would have got out debt paying the minimum. I am disabled and my wife is retired also. That leaving us to live on just a fraction of what we used to make. Thanks so much, for offering us a way to be debt free. Thanks again.

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    Customer Service

    Reviewed Oct. 24, 2017

    This was the first time I've ever done relief help and National Debt Relief has helped. Most of the time, they call me in the middle of the day while I'm at work and they want to talk to me for about 15-20 minutes about a bunch of other things that aren't relevant. It's a bit of a hindrance, but I wouldn't hold that against them because they're just doing their jobs. I'm not saying that I'm overjoyed because I have to use them because I'd rather not, but NDR is a means to an end.

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    StaffTransparency

    Reviewed Oct. 24, 2017

    National Debt Relief has been very helpful. I wanted to start building up my credit because I wanted to purchase a property. So I thought I'd give myself two years to start to build my credit and we went from there. Then I’ve noticed a big change. My credit score started going up and the program is not even done yet. Their reps were awesome. They paid attention to details walked me through every step of the way. They met people who wanted to get right back on track and finish their goals. We’ve only been with them since February and they closed three accounts already. National Debt Relief is worth every cent.

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    StaffProcess

    Reviewed Oct. 24, 2017

    National Debt Relief has been a great help. I've been thinking about getting debt relief for a while now and because of their rating through the Better Business Bureau, I decided to go with NDR. Their team has been great and they have impacted my life positively by having less worry. The program is ongoing but it's been a pleasant experience.

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    Customer ServiceStaff

    Reviewed Oct. 24, 2017

    I got divorced and I over budgeted. Every time I called NDR or every time they called me, they've always been very professional and always answering the questions that I had. They're also making good strives to get me out of debt. Working with them has taken a lot of the stress. Going through the separation/divorce, it made that part of my life really easy. I haven't had to worry about if I get a contact from the creditors. All I do is tell them to call National Debt Relief and they're off my back. I highly recommend them to anybody who's in a financial trouble to use them.

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    StaffProcessTransparency

    Reviewed Oct. 23, 2017

    The person helping me was very good. She explain to me how I understood everything that was being done. She went into detail as there were some things that I didn't quite understand. I would highly recommend this program to others like myself who are struggling.

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    Customer ServiceStaff

    Reviewed Oct. 23, 2017

    They were very professional over the phone. They answered all my questions and got back to me as soon as possible whenever I had a new question. They showed my case importance and made me feel more relieved about my never ending debt.

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    Customer ServiceStaff

    Reviewed Oct. 23, 2017

    The NDR, customer service is awesome. Crystal ** made everything very easy and simple. She went over everything to make sure I was satisfied. Made me feel good about my decision of going with the company. Looking forward to being debt free. Thanks a bunch.

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    Customer ServiceStaff

    Reviewed Oct. 23, 2017

    Asked a question regarding issue with HOA. Rep thought I need other services that National Debt Relief was not able to assist with. Not to just guess he verified that was not a Service related. He then reviewed my account and found there was 2 items on my account that needed answers from me. Went over balance in my account, next payment date and if I could contribute more to my account at this time. Extremely Customer Friendly, and made sure he had answered everything and not trying to rush me off the phone.

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    Customer ServiceStaff

    Reviewed Oct. 23, 2017

    My experience with National Debt Relief has been a positive one. Not having to deal with creditors personally has taken a lot of the stress off me. They are helpful when I have called with questions and they make sure they've addressed all of my concerns before ending the calls.

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    Customer ServiceStaffProcessTransparency

    Reviewed Oct. 23, 2017

    So far, the program has been excellent. Everyone is courteous and kind. I was incredibly embarrassed to call this company but my consultant was so understanding and was polite and patient when answering any questions I had. Everyone thoroughly explained each of the elements of the program. It has been so nice to work with people who care and understand my situation.

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    Customer ServiceStaffProcess

    Reviewed Oct. 23, 2017

    Excellent Service. National Debt Relief educate you so much about the program. Thank you so much for the help and relief of stress. They do not judge you about the debt you are into, instead they help you as much as possible. They give you advise and answer all your question about the program. Once again, THANK YOU.

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    Staff

    Reviewed Oct. 23, 2017

    So far they have been really helpful. I have just started this process and am hoping for a great outcome! Once I have completed my process or am almost done I will give more of a review. But for now I am really happy with the service that I have received and hope that it continues for the better.

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    Customer ServiceStaff

    Reviewed Oct. 23, 2017

    Absolutely AMAZING!!! Everyone was perfect! Everyone was polite and informative; taking time to answer all my questions and ensuring I accurately understood all the information provided. Patient, precise, and just PERFECT! You all just provided me with one of the happiest days of my life!!! Thank you so much! Especially Jeannie ** - thank you so much!

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    Customer ServiceStaff

    Reviewed Oct. 23, 2017

    Sarah ** was amazing and very knowledgeable when it came to your services. She really listen to what my needs are and help me find the right program to get me out of debt. I don't usually take surveys but the customer service I received from National Debt Relief was so great, it was worth my time to let you know what wonderful people like Sarah ** you have working for your company. Sarah ** needs a raise...

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    Customer ServiceStaffTransparency

    Reviewed Oct. 23, 2017

    Very helpful and comforting. Followup very professional. Response to questions very understandably. Answered all my questions and explained more than once to make I understood when I had to ask to go over a couple of the statements on the agreement.

    Updated 03/20/18: My most recent experience was great. It has been very stressful with having to be worried about my debt and I got a little relief from the stress yesterday. NDR came to a settlement on one of my accounts and I am very grateful. The customer service rep that I contacted was very professional. I appreciate all the help and work NDR is doing.

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    Customer ServiceStaff

    Reviewed Oct. 23, 2017

    Poor attitude with customer rep. She was tired of answering my questions. Her biggest concern was signing a document. That needed to go to an attorney. I told her that I had requested that I needed the form mailed to me.

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    Process

    Reviewed Oct. 23, 2017

    So far I'm 5 months in the program and have 3 settlements for way less than 50%of what I owed. At this rate I should be debt free in shorter period than what I expected. Everything has been very smooth with National!

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    Customer Service

    Reviewed Oct. 23, 2017

    We are extremely pleased with National Debt Relief. At the time we signed up with NDR our lives were in distress; then my husband had a life threatening accident; slipped on grass; hit his head; had a subdural hematoma; brain surgery; nearly died three times; everything was on hold. NDR stepped in; helped me through the hardest time of our life. I kept NDR up to date; Phil pulled through; we've had several losses; family and friends; all since signing up with NDR. Every phone call has been important to NDR no matter when we call; you have no idea how important that is to us? We want this to work out; want to make good and know we will; believe we made the right choice that first call to Shelly. Thank you. God Bless.

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    Reviewed Oct. 23, 2017

    NDR has been doing an amazing job resolving my debt. Three accounts have been settled. The amount of money saved is amazing. I have 12 more accounts to be settled. I hope the remaining ones go as fast as these first three went. Keep up the great work. I am thrilled with your results.

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    Staff

    Reviewed Oct. 23, 2017

    The staff member at National Debt Relief that I encountered was patient, courteous, and supportive while explaining the program and assisting me with completing the application process. Dealing with overwhelming debt is a very difficult and private matter; however I was handled with professionalism and care. I would recommend National Debt Relief to family and friends. Thank you so much!!!

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    ProcessTransparency

    Reviewed Oct. 23, 2017

    Everyone has been great at easing the way through the process. George ** is AMAZING. He has been very patient and very clear at walking me through this process, a great big THANK YOU to him. I look forward to resolving my debt with your company and getting through this process with peace of mind.

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    Staff

    Reviewed Oct. 23, 2017

    NDR has been a great company. The whole process of application and account set up was simple and quick. They have resolved one of my debts and I'm sure will follow through with all my other debts. They have a good customer support team who has helped me along the way. They are flexible when I removed some creditors and they immediately adjusted my premium. The whole experience has been a positive one.

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    Customer ServiceStaffProcess

    Reviewed Oct. 23, 2017

    Both Jonathan and Richard were very helpful and the process took no time at all to get started. I was a little hesitant at first to do this, not only because I am the type who refuses to ask for help, but I also despise doing business over phone calls. *Accents and bad reception can agitate me at times. It definitely went smoother than I expected. Everything was gone over clearly and they were able to respond to any question I had. Thank you both, I cannot wait to get these burdens off my back.

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    Customer ServiceStaff

    Reviewed Oct. 23, 2017

    NDR has been extremely professional and has resolved 5 of my debts within 3 months. The Customer Service Reps are hands-down the best. Thank you to all and especially the Negotiators striving to get us the best settlement. Highly recommend NDR to anyone who has taken a life fall. God bless this organization.

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    Customer ServiceStaff

    Reviewed Oct. 23, 2017

    Service was great. I was provided with details and all my concerns and questions were answered. Call and emails were returned and detailed information on how to address my creditors were provided by the agents. The agents took their time and read documents to me over the phone. They wanted to make sure I understand all the information and was in agreement to the terms. They also made sure I was comfortable with moving forward. The agents had my best interest in mind.

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    StaffProcess

    Reviewed Oct. 23, 2017

    I joined National Debt Relief two years ago and now I'm on the downhill side of the program. In the beginning I was pretty hesitant, but the counselors at NDR have been so responsive and helpful, answering all my questions and providing guidance. Joining the National Debt Relief program was one of my smartest decisions.

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    Customer ServiceStaff

    Reviewed Oct. 23, 2017

    Very nice to work with. Very professional and polite. They made sure I understood everything that she was reading. Took her time to go over all the details. Highly recommend this company to assist with getting out of debt. They were not upset that we had to play phone tag which is a blessing due to the schedule I work.

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    StaffTransparency

    Reviewed Oct. 23, 2017

    My experience was quick, easy and truly satisfying. The lovely lady that assisted me was clear and brief. The quickness was very much appreciated due to the fact that I was currently at work. She was very helpful and I feel very confident in my decision and look forward to starting fresh.

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    StaffProcess

    Reviewed Oct. 23, 2017

    Was very satisfied with how the representative worked so fast to get me approved for the program. I hope to have you guys get me debt free as soon as I can. It's been very miserable 2 yrs having to pay someone else's debt. Thank you and look forward to working with you.

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    Customer ServiceStaffTransparency

    Reviewed Oct. 23, 2017

    The call went well. The representative speaking was very understandable and clear on the subject matter. We received our call at the expected time. It all went smoothly. The representative was very cordial. I would give the representative a high rating.

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    Customer ServiceStaff

    Reviewed Oct. 23, 2017

    Andrew was great! Good customer service! I am looking forward to becoming debt free! I am confident with the help of National Debt Relief, my goal will be accomplished! So far everybody that I have had contact with have been very professional and friendly! Thank you for your awesome customer service.

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    Customer ServiceProcess

    Reviewed Oct. 23, 2017

    I called and asked for help on credit cards. Steven was respectful and lead me through full. I am now on road to recovery. Allen on Welcome was great and help me through process. I will start at end of October "2017" to end may debt, a log 39 months, but well worth it.

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    StaffProcess

    Reviewed Oct. 23, 2017

    Reggie ** gave me the best experience. He made me feel very comfortable knowing that there is hope and that I will be debt-free in a few years. Reggie was very informative and encouraging through the whole process. Thank you.

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    Transparency

    Reviewed Oct. 23, 2017

    I have been struggling to pay my credit cards with minimum payments. I called National Debt Relief and they explained their program to me. After listening to the program I decided to join the program. I feel it will help me get my bills paid in a timely manner.

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    Customer ServiceStaff

    Reviewed Oct. 23, 2017

    They are very professional and hardworking, I am hoping for some results. I was very impressed with the knowledge that the staff had. I was also impressed by how fast they work. Impressed with Nomer knowledge and The welcome call was very knowledgeable. Thank you.

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    Customer ServiceStaff

    Reviewed Oct. 23, 2017

    Both Igor the Certified Debt Specialist and the Welcome Call center Representative were very professional and thorough and answered all my questions completely. If I sent a question via e-mail it was answered in a very timely manner. The paperwork I have received is very easy to follow and gives complete instructions.

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    StaffProcess

    Reviewed Oct. 23, 2017

    Just new to the program, little over 4 months, and very pleased so far. Looking forward to being debt free in no time. Everyone involved has been very friendly and helpful. I have even had reduce payments due to other financial restraints and have had no issues with doing so.

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    Customer ServiceStaff

    Reviewed Oct. 23, 2017

    Although it took longer than I expected to resolve all my credits (your acct must have a required funds before they resolve it), I’m happy and relieved that I didn’t have to talk to any of my creditors. Customer service reps are friendly & supportive.

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    Reviewed Oct. 23, 2017

    I had courtesy dealings with both parties I spoke with and everything was performed very quickly. I am a little scared with possible legal issues, but they were very assuring there most likely won't be. No bad experiences up to this point. Thank you.

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    StaffProcess

    Reviewed Oct. 23, 2017

    Very professional and informative. I glad there are programs like these for such situations like mine. Your representatives are kind, courteous and nonjudgmental. Made the process less uncomfortable. Thank you all for the help during this not so pleasant process.

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    Customer ServiceStaffProcess

    Reviewed Oct. 23, 2017

    All representatives I have encountered in this process have been very helpful and understanding as I make the tough decision to enroll. This is not an easy thing for someone to have to go through and everyone has been great in making me confirm this is the right decision for myself and my family's financial position now and moving forward.

    Updated 03/14/18: So far this program has been great to work with. They are very quick to respond to questions and concerns. They have been wonderful every step of the way. We are just starting to settle my first debts and it was really nice to get a call with all the information as soon as it was available.

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    Staff

    Reviewed Oct. 23, 2017

    They are very professional, helpful and informative. Any questions I had they helped me and I am really happy I found them to assist in getting out of debt! Debt is a tough thing and National Debt Relief is here to help!

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    Reviewed Oct. 23, 2017

    So far I am happy with experience. I have one more creditor to go. I'm not sure if I should recommend to a friend until all creditors have been settled. I may be paying much longer than expected. I will just have to wait and see.

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    Customer Service

    Reviewed Oct. 23, 2017

    My experience with NDR started out positive and I thought it was going well until I learned that they were inconsistent in messaging and did not deliver the results they promised. The worst came with my settlement amount not being correct.

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    Customer ServiceStaff

    Reviewed Oct. 23, 2017

    I was disabled and my bills were drowning me. It was a matter of getting relief help or going bankrupt. I got some National Debt Relief advertising in the mail and I also found them on the web. NDR’s team listened to me. Our interactions have been very positive and it’s just been a good fit. They knew what I wanted and what I could afford as well. Working with NDR has helped me a lot. It’s been very easy with them too. We don't get calls from creditors like we used to. They handle everything and give us the option of accepting or rejecting an offer. I highly recommend NDR. Before people would think about bankruptcy, they should talk to these guys first because they can help no matter what. These guys have allowed me to see blue skies for the first time in several years.

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    PriceStaff

    Reviewed Oct. 23, 2017

    I had mounting debt with no relief and high interest rates, and I was forced to seek help. I had tried negotiating with the credit card company but they weren't willing to reduce the interest rates to help me. The National Debt Relief website has been difficult to understand and the salesperson who initially introduced the information, though a really good salesperson, described things differently than they actually turned out. It probably was confusing having never gone through something like this before, but I was sold on their product or service and then the actual process. I wasn't happy with them bringing proposals where I would pay them more than what they were reducing in my debt, so I had to decline a number of times before they got to a point where it was an acceptable proposed debt relief. But so far, the offloading of that debt has been quite comfortable and National Debt Relief has considerably taken some of the stress from my life.

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    StaffTransparency

    Reviewed Oct. 23, 2017

    National Debt Relief's reps explained every detail kindly and the settlement is really good, but it takes a pretty long time for them to settle.

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    Customer ServiceStaff

    Reviewed Oct. 23, 2017

    National Debt Relief relieved me from a lot of strain. They classified my case as a hardship case. I wanted to go to one source to work on this rather than to have eight different creditors calling me all the time. It worked with the creditors and I found I'm not being bothered by any of them at the moment. The remaining ones all seem to be willing to work with National Debt Relief, including ones who say they never work with them. One is being finished this month and working on paying off three of the eight by the end of this month. I like to get their monthly reporting which I haven't got yet because I got my computer back just this last weekend and I'm having to go through a lot of things. Customer service is good although I don't have many interactions lately. However, it's nice when I am told that they are now ready to work on something with a creditor. Overall, talking to them, they're always very friendly people and they come across well so I don't have any problem with them at all.

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    Staff

    Reviewed Oct. 22, 2017

    Paul from National Debt Relief was great and working with them has been a blessing. I had a great experience and I've recommended them.

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    StaffTransparency

    Reviewed Oct. 22, 2017

    When dealing with the customer representatives, they have always been courteous, friendly, and knowledgeable. I have always been kept up to date with my account information and advised when something needed clarification or authorization. I am very happy that I chose National Debt Relief.

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    Customer ServiceStaffTransparency

    Reviewed Oct. 22, 2017

    Alton ** explained everything really well and so did the lady that did my welcome call. Will have to see how things go from here. I am hoping and praying that everything gets resolved since I will be retiring in a few years. It is my own fault that I got myself into this much debt.

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    Customer ServiceStaff

    Reviewed Oct. 22, 2017

    Everything went very well. Customer service representative Jay ** helped me with each step of the process towards resolving revolving credit type of debt, owed to several creditors. Very satisfied with the experience. I am looking forward to becoming debt free!

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    Reviewed Oct. 22, 2017

    Just enrolled and like the convenience of doing everything online and that phone calls are short. They explained everything at least twice. Payments will be comfortable and I like the flexibility of being able to make additional payments to shorten the length of the program. Feeling good about this decision.

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    Staff

    Reviewed Oct. 22, 2017

    The person who set up my consolidation was absolutely amazing, she was patient when getting all the information and very attentive to my needs. I would definitely recommend people, in fact I had my husband join and told other family members about National Debt Relief.

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    Customer ServiceStaff

    Reviewed Oct. 22, 2017

    Very professional staff with rapid response to creditors and clients. I would highly recommend your company to family and friends who may need your services for resolving debt issues. Great ease in using your services. Appreciate follow up telephone interview.

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    Staff

    Reviewed Oct. 22, 2017

    Dionne ** did a great job explaining everything and helping to get started. She helped me working through all the paperwork and putting all the numbers together. I feel comfortable with this decision and I am looking forward to be out of debt soon. Thank you.

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    Staff

    Reviewed Oct. 22, 2017

    I was in credit debt, so I looked for places and found out about National Debt Relief. The NDR team was great. So far, they did well because they took the creditors off my back. I’m satisfied with it and if I have friends in a credit situation, I would recommend them to National Debt Relief.

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    Customer ServiceStaff

    Reviewed Oct. 22, 2017

    I had talked to my husband about paying my bills. It seemed like we were too far behind so we decided to get it done and taken cared of by National Debt Relief. Their reps were very friendly and polite. They're also very helpful and every time I call, they seem to know exactly what I'm talking about or what I'm asking. They always make sure that I get the correct answer that I need. Working with NDR has given me relief to know that my debts are getting taken cared of by somebody else. I don't have to go on receiving all these credit card statements and getting more stressed out.

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    PriceStaff

    Reviewed Oct. 22, 2017

    We wanted to get out of debt and National Debt Relief was exactly what we were looking for to help us. They approved us and everybody there has been great, helpful and very thorough. The cost of their program was fine. The ball is rolling and nothing has been magically fixed yet but we’re getting there.

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    Staff

    Reviewed Oct. 21, 2017

    I ABSOLUTELY can not begin to tell you how I APPRECIATE your service and CLINTON!! I truly didn’t get into this position on purpose! Unfortunately, in my line of work it doesn’t pay well after 30 yrs — I’m grateful, but it’s sad. Clinton made me feel SOOOO much better about MYSELF! I cried and he listened! He was SOOO encouraging, which gave me the boost I needed! I could have gone the bankruptcy route, but I’m not trying to “dip out”! I take responsibility for the position I’m in and will become even a better person from it! I can’t THANK CLINTON ENOUGH FOR HIS UNDERSTANDING AND WORDS OF WISDOM & ENCOURAGEMENT! I AM FOREVER GRATEFUL??? God Bless Y’all & THANK YOU!!

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    Customer ServiceStaff

    Reviewed Oct. 21, 2017

    Teddy was my Certified Debt Specialist. He provided awesome customer service. He was very patient, personable, kind, understanding and most of all nonjudgmental. He (and the company) really truly wanted to help me and they did. I have never met such amazing folks like these guys. I am now off to a great start getting the help I need! Thank you Teddy ** and the National Debt Relief team for making me feel welcome and helping me get through this difficult time! I appreciate you guys!

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    Staff

    Reviewed Oct. 21, 2017

    This has been a great experience talking to your reps. They were easy to talk to and very pleasant. No problem whatsoever. I would recommend this service to anyone. I accept this will work out very well. Thank You.

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    Staff

    Reviewed Oct. 21, 2017

    Great service. Everyone I spoke with was excellent. Chris was great. Every question I had was answered. So far I would recommend NDR to anyone. Trying to figure out how to solve a debt issue is stressful, but Chris made it easy and I appreciate that. Thank you.

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    StaffProcess

    Reviewed Oct. 21, 2017

    The gentlemen I dealt with were very professional, patient, and kind. I was very uncomfortable but was walked through each step very kindly. I am not happy with the situation I've gotten into, but can see light somewhere at the end. Program sounds good and doable and would recommend checking into it.

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    Staff

    Reviewed Oct. 21, 2017

    The terms and agreement were gone over in detail. The debt specialist made sure all accounts that could be included were. I feel like this plan will help us be debt free in 42 months. I like the security of having an lawyer available if we get suit on one of our accounts.

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    Staff

    Reviewed Oct. 21, 2017

    Excellent company to work with. After speaking with Eric I felt as though I had lost 10,000 lbs off my shoulders. So very glad we have people like this to help us out even though I am not behind on my payments yet but I felt as though I was in a deep hole and could not get out. NATIONAL DEBT RELIEF assured me I am on my way to freedom from my debt.

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    Customer ServiceStaff

    Reviewed Oct. 21, 2017

    My first debt settlement has been arranged. They are very helpful and patient with my questions. They got my debt to this specific company reduced below 50%, can't beat that. The customer service reps speak English and are very helpful, always making sure all of my questions have been answered fully and I understand.

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    Reviewed Oct. 21, 2017

    They have helped me very much and have me just about debt free. All account settled last one finishing up. Would recommend if you have a lot of debt. And they will help you and only pay 50 to 60 % of the real debt owed.

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    Staff

    Reviewed Oct. 21, 2017

    So far so Good. The staff has been very helpful and the company seems to cover all the bases completely. I just started so I do not have much to report at this point, So far I am pleased with the progress.

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    Reviewed Oct. 21, 2017

    I really appreciate the help this company provides me. They gave me a second chance and was able to cover all the debt I have. I tried another company and they was only gonna help me with half. So I really appreciate this company so far and I'll make another review as time goes on. Thanks.

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    Customer ServiceStaffTransparency

    Reviewed Oct. 21, 2017

    I'm trying to reorganize my finances because there was so much going on. I have student loans, plus my daughter's going to college and I'm trying to help to pay for that, so I had to reorganize some things. I've had discharge of all these accounts that's showing up in my credit report. I didn't want to declare bankruptcy, and getting the creditors paid off was the objective, and it still is. That will happen, but I don't know the long-term effects on my credit. On one end, I've never missed a mortgage payment, but on the other end, I have these creditors that are reporting me delinquent.

    Last month, I found myself in Arizona unable to rent a car because I had no credit card. Luckily, I was on a girls' trip, and was able to have one of my girlfriends put up their credit card. The other alternative would have been I could have used my bank card, but I would have had to have a credit check ran with a hard inquiry. That's not going to be good for my credit the way it stands now. I'm starting to slowly feel the repercussions and the consequences. Nowadays, one needs credit for everything, and I would recommend anyone be in debt relief help.

    All my research said National Debt Relief was the best. Them assisting me made transitioning to them pretty easy. They took all the guesswork out of what I had to do. They sent me the paperwork. I have to sign this, I have to send them that. The scary part, and what I really didn't understand from the beginning until I was a couple of months in was I was not delinquent on my accounts at all. It's just that I was suffocating financially to meet those obligations.

    When I signed up with them, I then had to let all of my creditors go in default for about four months before they would help me. I don't know that I really understood that, but they helped me reorganize and contact accreditors. Their explanation was the creditors wouldn't be willing to help me unless I can prove a hardship, and I can do is if I let my payments default for about three or four months.

    Since December, I've only had two resolutions. I get that it's based on the amount of money that is in the account that I’m paying every month, but from what I understand way at the beginning, this could be a three-year process. There's some creditors that won't wait until three years to get resolved. I didn't know if it was the situation where we reach out to everyone, try to find a resolution, and then proceed to make payments for everybody, but NDR seemed to be attacking one at a time, reach out, get a resolution, and put all the money forth with that creditor, until they move to the next one.

    Aside from some delays in email response, I had a situation where I had a creditor contact me, threatening legal action. I sent NDR all the paperwork back in May or June, then a week or two ago, I had a knock on my door and give me a summon. Even though I changed all of my contact information, like my address, phone number, and email, so that no one would contact me, someone showed up at my door. I had received a letter in the mail even after changing my address information. I sent that letter to NDR via email. It was from an attorney in New York City. They received it, filed it, but they didn't react on it. They want to halt all proceedings on my other creditors to now address this one when I gave them all the paperwork months ago. I did not appreciate that situation.

    I own my own house. I don't want my house or my payments garnished. I don't want any of that. NDR said to have all my creditors contact them and let them know if I get any contact. I did all that, but it took some stranger knocking on my door and handing me a piece of paper before they responded. My question to them at one point was, "How do you go about who you make arrangements with first?" I don't know if it's order of debt amount, but it seems to be, just based on conversations, which again are mostly through email, which can be uncomfortable. I'm not getting anywhere until they respond to me within 24 to 48 hours.

    It seems to be, in my experience, that they seek the resolution based on which company they're more apt to work with them. Then I'm saying to myself, okay but I have some really high accounts, and I have some really low accounts. Everyone knows the debt snowball. You start with the small ones, you build up. But I don't know what their rhyme or reason of how they pursue the resolutions with each creditor. The other thing is that with each of the creditors that they're working on, once they reach an agreement with the creditors to proceed with a resolution, I approve that, then that takes months. I've been working with them since December and I had to default for about three or four months, but they have had two resolutions and I could do that myself.

    But to be fair, I like the experience. They are making progress. My credit score is slowly coming back up. Also, I owe $5,000 or $6,000 and National Debt Relief was able to settle for 1,200 or 1,300, so they saved me some money. Having two creditors resolved is good, too. They'll probably never give me a line of credit again, but other ones are being worked on, and hopefully when it washes, it’s all worth it. Right now, the priority objective is to get them paid.

    I'd like them to do whatever they can to make it more pleasant, but right now, I'm stuck where I'm at. I have to continue forward, and backing out would not be an option. It might be more detrimental to the state that I'm already in. I'm prayerful that it will all get resolved and washed. If it takes three years, then that's what it takes. I'm hoping that in the end, when everyone gets paid off, that it will all be worth it.

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    Customer ServiceStaffProcessTransparency

    Reviewed Oct. 21, 2017

    Paul ** was very friendly, professional and knowledgeable. He was able to answer all my questions with ease and patience. He definitely made my husband and I feel at ease and confident that we were making the right choice. He ensured that we had a clear understanding of the program.

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    Staff

    Reviewed Oct. 21, 2017

    NDR was our last hope to solving our debt issues. They are very professional, kind and helpful. It takes some time but my credit card debt is being settled. Absolutely recommend NDR opposed to bankruptcy or trying to settle with cc companies on your own.

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    Reviewed Oct. 21, 2017

    It has been about a month since I signed up with National Debt Relief and they already settled on one of my debts. That was quick, and it was for less than what I needed to pay. Really Happy with the outcome. I know I wouldn't have settled my debt without them. I have more to get resolved, so I am hoping that I will get the same outcome.

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    PriceStaff

    Reviewed Oct. 21, 2017

    I am so glad that we found them when we did. Filing for bankruptcy just was not an option we wanted at all. We wanted to pay out debt but because of unforeseen medical emergencies and missing work we just fell behind. It then began a snowball effect of late payments and interest. We were drowning. This company has accepted our circumstances and have helped us regain some of our pride from falling so low. They have worked hard on our behalf and continue to do so. It is a pleasure to talk with them because they are so nice and respectful. Very happy of our choice to find help, we found them.

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    Reviewed Oct. 21, 2017

    As of now I am receiving a positive resolution for my accounts. I thank God for giving me the opportunity of seen your website when I asked him for help. Thank you for all the help I have received from National Debt Relief, I can’t find the right word of gratitude I feel.

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    Customer Service

    Reviewed Oct. 21, 2017

    Our onboard experience was amazing! We researched companies and found that National Debt Relief truly lives up to their name! So easy and simple. The only regret is that we didn’t call them sooner! Thank you Michael ** for your help!

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    Customer ServiceStaff

    Reviewed Oct. 21, 2017

    Overall my experience has been very good dealing with the representatives who helped me set up the service. As far as improvement, when I initially spoke to Curtis, it was very difficult to hear him, he sounded muffled, it could have been my phone as well. I looked forward to seeing NDR fulfill the service promised and hope to see my debts cleared in a timely fashion.

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    StaffProcess

    Reviewed Oct. 21, 2017

    Yasha was absolutely fantastic in helping me start the process of relieving my credit card debt. He was honest, straightforward, and thorough. Yasha helped me feel comfortable with the process and provided guidance and insight, the likes of which I have never seen.

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    Customer ServiceStaff

    Reviewed Oct. 21, 2017

    The representative called to notify me of yet another debt settled for pennies on the dollar for me! I am so excited I am one step closer to being debt free! This makes the 4th out of 11 accounts settled by National Debt Relief, and I couldn't be happier with the service.

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    Customer ServiceStaffProcessTransparency

    Reviewed Oct. 21, 2017

    Everyone has been amazingly helpful so far. I am very optimistic. They explain the program in detail and answer all questions. They really put my mind at ease. The amount they can save you is so reassuring. I'm glad I signed up to get my life back on track.

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    Customer ServiceStaff

    Reviewed Oct. 21, 2017

    My banker told me about National Debt Relief and so far, it's been okay. She gave me three different sources and told me that most people had the most success with National Debt Relief. The NDR gentleman that we spoke with first was very forthcoming in telling me how everything would work. They called me each month to let me know how things are going and put other stuff on the computer. We did everything online. When my husband gets home, he will look it up for me, in case we need to check it each month. Whenever I called, NDR is always there, ready to answer my questions and ask me if they can help in any other way. They don't have the money completely settled in yet but they have already come to an agreement with two of them. It was very simple to get a hold of them. So I'm totally satisfied with it.

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    Price

    Reviewed Oct. 21, 2017

    Having National Debt Relief has been good, so far. They've talked to the creditors and they call me up to get permission to go ahead and pay off something. And they tell me what the payments are going to be out of the money that's in the account. I just have questions about what they're going to work on next. They've solved two of my debts, but I haven't heard anything since. I'm still getting some letters from my creditors. And I wouldn't mind if they checked in a little more frequently, and that way, I could tell them which one I'd like to get paid off next. They're accumulating interest but there should be enough money in my account to pay off another one. But I'm getting things paid off and the time limit is great, so it's definitely something I'm very satisfied with.

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    Staff

    Reviewed Oct. 21, 2017

    National Debt Relief is very understanding. They are really nice people to work with. They listen to me and they try to help me when they can. I've been in the program for about a year now, and I've got one more payment and have two of them that will be done. I'm working on two more. NDR has helped me and got me somewhat out of debt, which I will be out of eventually. They worked with me and my credit score has went up. I would highly recommend NDR.

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    Staff

    Reviewed Oct. 20, 2017

    A lot of information was given during the enrollment process. Whenever we had questions Ms. ** did a wonderful job of answering them for us. Anytime we were in doubt about anything She went above and beyond to ensure us that NDR is here to help us.

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    Customer ServiceTransparency

    Reviewed Oct. 20, 2017

    Nate was very understanding of the situation that put me so deep in debt, he explained everything thoroughly and assured me there on my side. Great customer service! He walked me through the program, how long it is, the do’s and don’ts, and also what I could expect to see as in my credit score slowly going up!

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    StaffProcess

    Reviewed Oct. 20, 2017

    National Debt Relief have help us in becoming debt free. We're glad that we've chose the program. All the debt specialist whom have help us is very friendly and knowledgeable on informing us on steps to become successful on the program. They ensure us to have stress free throughout the process. We would like to thank you.

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    Customer ServiceStaff

    Reviewed Oct. 20, 2017

    It was a pleasant experience, they were very knowledgeable, and answered all my questions. I still need to ask David ** a question. I thank you all for your help, and I hope it will be beneficial to us both. I look forward to getting my life financial crisis over with, and getting my life back on track. Again I would like to thank you very much for your help.

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    Customer Service

    Reviewed Oct. 20, 2017

    Was searching for an answer to my mounting debt and was very stressed out. I felt relieved when I found National Debt Relief information in my mailbox. At first, I was skeptical until I spoke with John ** and I was on my way to a more healthy financial future. Looking forward to a great relationship with NDR.

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    Price

    Reviewed Oct. 20, 2017

    Reducing my overall current debt load by 50% (23% when interest and fees are added) and paying it ALL off within three (3) years. Why not? One monthly payment and all your sleepless nights are gone. Do your own due diligence and I think you'll be back.

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    Reviewed Oct. 20, 2017

    My experience was very satisfying. You guys have good service and I really appreciate that you guys have patience to review with me every single thing, about my debts and if any of my friends have the same issue I know who I can turn to help them so thank you very much.

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    Staff

    Reviewed Oct. 20, 2017

    Eric ** and Evelyn ** were outstanding in explaining the consolidation process and helping me understand how it works. Looking forward to being debt-free. Eric ** was my first contact. I appreciated his patience and positive attitude in explaining how everything works. He was terrific.

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    StaffTransparency

    Reviewed Oct. 20, 2017

    My wife and I have been pleased with the prompt, friendly service from National Debt Relief. They have resolved several debts for us already, and are continuing to help us resolve our debt. What was very scary in the beginning is not so anymore thanks to their professional manner. They are thorough and explain everything in detail and work to resolve any issues we have had.

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    Staff

    Reviewed Oct. 20, 2017

    I will ask around as I meet people and make you all a priority for referrals cause you all assisted me quickly and with ease and took a load of stress off of my shoulders. I was digging a deeper hole going in debt trying to get out of debt.

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    Customer ServiceStaff

    Reviewed Oct. 20, 2017

    Safia ** was very helpful and answered all my questions. My welcome call went very smoothly. All information was repeated to me for accuracy. Everyone I have spoken to has been very pleasant. I would recommend anyone to use National Debt Relief for their debt. I am excited to start getting my debt back under control.

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    Staff

    Reviewed Oct. 20, 2017

    Diary was wonderful to work with. It was really hard for me to do what I needed to without going into bankruptcy but she made me feel good about what I needed to. I would recommend this to anyone in a familiar situation. It will give us a means of continuing to take care of my family.

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    Reviewed Oct. 20, 2017

    It's sometimes easy to get loans. But you get in a bind where you can't pay. So you do another loan to pay one then you see you have too many and get where it's really hard pay. I don't want to not pay my bills just need this help. Thank you.

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    Process

    Reviewed Oct. 20, 2017

    My experience with National Debt Relief was nothing less than outstanding. I was not only treated with respect, but with a personal touch as well. In addition, the workflow necessary to complete registration in the program was very well organized and easy to complete. I highly recommend National Debt Relief to anyone who finds themselves in over their head in unsecured debt.

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    StaffProcess

    Reviewed Oct. 20, 2017

    So far so good. Everyone has been very helpful and friendly. They are working very hard to resolve my debt with my creditors. They take care of everything so I don’t have to stress over it! They keep me well informed throughout the process! I would highly recommend to anyone who wants to get their finances in order pay off debt and build up their credit score.

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    StaffProcessTransparency

    Reviewed Oct. 20, 2017

    The two gentlemen I spoke to were experienced, informative, patient and kind. Made the process so easy! Explained everything that someone could understand. Most of all, very polite! When you're in this kind of situation makes it so much easier on clients!!!

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    Customer ServiceStaff

    Reviewed Oct. 20, 2017

    The client customer service was impeccable, I was referred to Crystal from a friend and the minute I started speaking with her I knew I made the right decision. Her follow through was so professional and I am thankful for all the help I received.

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    StaffTransparency

    Reviewed Oct. 20, 2017

    Was very hesitant in trying this. Had a bad experience once with different co. Crystal was so nice. I feel safe. She answered a lot of questions. I appreciate that your company took the time to explain everything in the contract and the whole process.

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    Transparency

    Reviewed Oct. 20, 2017

    So far they have been profession and have answered all my questions. Not once have they looked down on me or made me feel less of myself because of my debt. They have explained every step to me. They are very clear on the process.

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    Staff

    Reviewed Oct. 20, 2017

    Super courteous, extremely friendly, and very helpful. I'm not surprised. I get treated like this every time I speak with someone at National Debt Relief. They have kept their promises and I am almost debt free. One more account to go!!!

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    Customer ServiceStaffTransparency

    Reviewed Oct. 20, 2017

    I have spent countless nights lying in bed crippled with anxiety over my current situation, and I can honestly say I already feel so relieved. Chris ** was so easy to talk to, didn't make me feel like an idiot or ashamed, and also answered any and every question my dad and I had before signing up. He really helped make me feel confident and at peace with this decision. I just finished my welcome call with a friendly lady who reaffirmed this sense of relief (while also giving a very clear and concise recap of the program detail), so so far the customer service has been awesome!

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    National Debt Relief Company Information

    Social media:
    Company Name:
    National Debt Relief
    Company Type:
    Private
    Year Founded:
    2009
    Address:
    180 Maiden Lane, 30th Floor
    City:
    New York
    State/Province:
    NY
    Postal Code:
    10038
    Country:
    United States
    Website:
    www.nationaldebtrelief.com

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