National Debt Relief Reviews
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About National Debt Relief
National Debt Relief is one of the largest debt settlement companies in the U.S. Founded in 2009, National Debt Relief negotiates with creditors to reduce how much you owe on unsecured debts such as credit cards, personal loans, medical bills, private student loans and collections. It offers personalized plans to help you resolve debt, along with support from dedicated debt specialists.
- Free consultation with debt coach
- Free debt relief quote
- Numerous accreditations
- Professional and responsive customer support
- Easy enrollment process
- Fees can reduce overall savings
- Not available in all states
National Debt Relief Reviews
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Reviewed Oct. 24, 2017
I highly recommend this company. When you find yourself wanting to get out of the claws of the very high interest rates of creditors that seems not to be fair and you have a change in your livelihood, they are here to help you in every step of the way to help you move towards being debt free.
Reviewed Oct. 24, 2017
Program was explained and was easy to understand. Both reps I spoke with were very respectful and conducted themselves like the pros I believe they are. I am very thankful for the time they spent with me and how well versed they were in explaining the program. I feel very comfortable with the decision they helped me make again. Thanks.
Reviewed Oct. 24, 2017
Signing up was well done, helpful, complete. Phone response excellent. Working with Katie ** top notch. Our contact was very good. She was so helpful under our difficult circumstances. Nonjudgmental. And had good suggestions. Gave us complete information. Also gave us info on any legal issues that are not likely.
Reviewed Oct. 24, 2017
I reached out yesterday to find out about getting help with relieving the crushing debt that I have and was treated with dignity and respect throughout the process. I was given ample time to ask questions and all my questions were answered. I was given a clear understanding of what will happen and reassured that this program works and I will be successful.
Reviewed Oct. 24, 2017
$10,000 reduction in credit card fees, that my ex-husband charged on my card prior to the divorce. National Debt Relief worked on my behalf with my largest creditor within a 6 month period. Thanks so much for helping me get my life back on track.
Reviewed Oct. 24, 2017
I am extremely happy with this service. After years of scams, I can honestly say that these guys deliver. Not only do they actually produce results, they treat you like a real person. I would be more than happy to recommend them to family and friends.
Reviewed Oct. 24, 2017
Been in the program for over a year but it seems to be a very slow process in getting the accounts settled. When they are resolved, it is great but I was hoping this would be a quicker process. Great program, high fees for settlement in my opinion, but overall this is working for helping with our debts.
Reviewed Oct. 24, 2017
It’s been an easy experience so far. They have been very helpful and answered all of our questions. We have no complaints so far but still early in the process. They have made the transition seem easy. They are a quick phone call away if we need anything or have any other questions.
Reviewed Oct. 24, 2017
Everyone has been very helpful and friendly. Hope to soon be debt free! They talk about making extra payments into your account to speed up the process and I hope to be able to do that. Can't wait to put this behind me and rebound my credit score!
Reviewed Oct. 24, 2017
I have recently applied to the program to get help getting my debts cleared out. Pretty decent experience with the enrollment process so far. All the representatives have very warm and welcoming and extremely professional. Look forward to similar experience in days to come.
Reviewed Oct. 24, 2017
I was expecting for it to take a lot longer. Am satisfied that, only, 4 months into my program, 2 of my debts have been settled. It makes me feel like I made the right decision in choosing to use National Debt Relief's services.
Reviewed Oct. 24, 2017
Thank you, experience in starting up a new account was easy and fast. I had all my questions answered quickly with no rush and very pleasant. All the instructions where easy to follow but it was nice that they walk you through each step.
Reviewed Oct. 24, 2017
I am very happy with the settlements I got with National Debt Relief. I have not only settled debts but I have paid less than 50% of what I owed. National Debt not only is helping me settle these debts but are also protecting my credit.
Reviewed Oct. 24, 2017
They have helped get rid of my credit debt in a fast and easy way. They stay in great communication with you along the way also. They always call and speak with me about the steps along the way. The people who y’all to me always have the right answers.
Reviewed Oct. 24, 2017
Everyone I talked to so far had been very nice and answered any question or concerns I have had. I just started the process. I hope that everything from beginning to end goes as well as the beginning. This seems like a great option for my family to get out of the debt we are in.
Reviewed Oct. 24, 2017
National Debt Relief was listed on the Consumers Advocate website as being the top debt relief company and that is why I phoned them. They were open and honest and explained the entire debt relief program, leaving nothing out. I truly appreciate the relationship I've formed with them in getting out of debt. It was reiterated to me that they would support me throughout the process, which is a huge bonus. Support is everything when you're struggling with financial hardship. Even better, I'm saving a significant amount of money with their help. Thanks Yasa!
Reviewed Oct. 24, 2017
Everyone that assisted me was very kind and patient. They explained everything, answered all my questions and were prompt and courteous. Would recommend to a friend. Made me feel at ease. Also flexible with my schedule. In constant contact with me whenever I needed help.
Reviewed Oct. 24, 2017
Friendly and helpful representatives. Willing to answer all my questions and was not pushy. Gave me time to think about all items discussed. Was fast to help when I was ready. Called me when was convenient for me. I was pleased with how the service was.
Reviewed Oct. 24, 2017
I am extremely pleased with the way you were able to resolve one of my debts. I have been in the program for six months and was beginning to think I made a mistake However you really came through for me. I would be happy to recommend you to my friends.
Reviewed Oct. 24, 2017
Very understanding and friendly staff making the entire process stress free. Great communication through phone calls and email and website is very easy to navigate and your status often updated. I would definitely recommend National Debt Relief to anyone who is serious about paying their debt off and is looking for a reliable company.
Reviewed Oct. 24, 2017
We are very grateful for National Debt Relief for helping us with our debt. We recently purchased a home and got into some really bad debt. We weren't sure what we were gonna do. Thanks so much for taking the time to help us through this.
Reviewed Oct. 24, 2017
Very friendly and understanding. I did not feel judged. I asked many questions and they were answered promptly. Looking forward to the assistance I will receive. This will help me in my long term goals of financial freedom from debt. Thank you for your kindness.
Reviewed Oct. 24, 2017
Truly a lifesaver for me and my wife. Quickly approved for program. Best of all they saved us a minimum of 7000.00. Because never would have got out debt paying the minimum. I am disabled and my wife is retired also. That leaving us to live on just a fraction of what we used to make. Thanks so much, for offering us a way to be debt free. Thanks again.
Reviewed Oct. 24, 2017
National Debt Relief has been a great help. I've been thinking about getting debt relief for a while now and because of their rating through the Better Business Bureau, I decided to go with NDR. Their team has been great and they have impacted my life positively by having less worry. The program is ongoing but it's been a pleasant experience.
Reviewed Oct. 24, 2017
This was the first time I've ever done relief help and National Debt Relief has helped. Most of the time, they call me in the middle of the day while I'm at work and they want to talk to me for about 15-20 minutes about a bunch of other things that aren't relevant. It's a bit of a hindrance, but I wouldn't hold that against them because they're just doing their jobs. I'm not saying that I'm overjoyed because I have to use them because I'd rather not, but NDR is a means to an end.
Reviewed Oct. 24, 2017
National Debt Relief has been very helpful. I wanted to start building up my credit because I wanted to purchase a property. So I thought I'd give myself two years to start to build my credit and we went from there. Then I’ve noticed a big change. My credit score started going up and the program is not even done yet. Their reps were awesome. They paid attention to details walked me through every step of the way. They met people who wanted to get right back on track and finish their goals. We’ve only been with them since February and they closed three accounts already. National Debt Relief is worth every cent.
Reviewed Oct. 24, 2017
I got divorced and I over budgeted. Every time I called NDR or every time they called me, they've always been very professional and always answering the questions that I had. They're also making good strives to get me out of debt. Working with them has taken a lot of the stress. Going through the separation/divorce, it made that part of my life really easy. I haven't had to worry about if I get a contact from the creditors. All I do is tell them to call National Debt Relief and they're off my back. I highly recommend them to anybody who's in a financial trouble to use them.
Reviewed Oct. 23, 2017
The person helping me was very good. She explain to me how I understood everything that was being done. She went into detail as there were some things that I didn't quite understand. I would highly recommend this program to others like myself who are struggling.
Reviewed Oct. 23, 2017
They were very professional over the phone. They answered all my questions and got back to me as soon as possible whenever I had a new question. They showed my case importance and made me feel more relieved about my never ending debt.
Reviewed Oct. 23, 2017
The NDR, customer service is awesome. Crystal ** made everything very easy and simple. She went over everything to make sure I was satisfied. Made me feel good about my decision of going with the company. Looking forward to being debt free. Thanks a bunch.
Reviewed Oct. 23, 2017
Asked a question regarding issue with HOA. Rep thought I need other services that National Debt Relief was not able to assist with. Not to just guess he verified that was not a Service related. He then reviewed my account and found there was 2 items on my account that needed answers from me. Went over balance in my account, next payment date and if I could contribute more to my account at this time. Extremely Customer Friendly, and made sure he had answered everything and not trying to rush me off the phone.
Reviewed Oct. 23, 2017
My experience with National Debt Relief has been a positive one. Not having to deal with creditors personally has taken a lot of the stress off me. They are helpful when I have called with questions and they make sure they've addressed all of my concerns before ending the calls.
Reviewed Oct. 23, 2017
So far, the program has been excellent. Everyone is courteous and kind. I was incredibly embarrassed to call this company but my consultant was so understanding and was polite and patient when answering any questions I had. Everyone thoroughly explained each of the elements of the program. It has been so nice to work with people who care and understand my situation.
Reviewed Oct. 23, 2017
Excellent Service. National Debt Relief educate you so much about the program. Thank you so much for the help and relief of stress. They do not judge you about the debt you are into, instead they help you as much as possible. They give you advise and answer all your question about the program. Once again, THANK YOU.
Reviewed Oct. 23, 2017
So far they have been really helpful. I have just started this process and am hoping for a great outcome! Once I have completed my process or am almost done I will give more of a review. But for now I am really happy with the service that I have received and hope that it continues for the better.
Reviewed Oct. 23, 2017
Absolutely AMAZING!!! Everyone was perfect! Everyone was polite and informative; taking time to answer all my questions and ensuring I accurately understood all the information provided. Patient, precise, and just PERFECT! You all just provided me with one of the happiest days of my life!!! Thank you so much! Especially Jeannie ** - thank you so much!
Reviewed Oct. 23, 2017
Sarah ** was amazing and very knowledgeable when it came to your services. She really listen to what my needs are and help me find the right program to get me out of debt. I don't usually take surveys but the customer service I received from National Debt Relief was so great, it was worth my time to let you know what wonderful people like Sarah ** you have working for your company. Sarah ** needs a raise...
Reviewed Oct. 23, 2017
Very helpful and comforting. Followup very professional. Response to questions very understandably. Answered all my questions and explained more than once to make I understood when I had to ask to go over a couple of the statements on the agreement.
Updated 03/20/18: My most recent experience was great. It has been very stressful with having to be worried about my debt and I got a little relief from the stress yesterday. NDR came to a settlement on one of my accounts and I am very grateful. The customer service rep that I contacted was very professional. I appreciate all the help and work NDR is doing.
Reviewed Oct. 23, 2017
Poor attitude with customer rep. She was tired of answering my questions. Her biggest concern was signing a document. That needed to go to an attorney. I told her that I had requested that I needed the form mailed to me.
Reviewed Oct. 23, 2017
So far I'm 5 months in the program and have 3 settlements for way less than 50%of what I owed. At this rate I should be debt free in shorter period than what I expected. Everything has been very smooth with National!
Reviewed Oct. 23, 2017
We are extremely pleased with National Debt Relief. At the time we signed up with NDR our lives were in distress; then my husband had a life threatening accident; slipped on grass; hit his head; had a subdural hematoma; brain surgery; nearly died three times; everything was on hold. NDR stepped in; helped me through the hardest time of our life. I kept NDR up to date; Phil pulled through; we've had several losses; family and friends; all since signing up with NDR. Every phone call has been important to NDR no matter when we call; you have no idea how important that is to us? We want this to work out; want to make good and know we will; believe we made the right choice that first call to Shelly. Thank you. God Bless.
Reviewed Oct. 23, 2017
NDR has been doing an amazing job resolving my debt. Three accounts have been settled. The amount of money saved is amazing. I have 12 more accounts to be settled. I hope the remaining ones go as fast as these first three went. Keep up the great work. I am thrilled with your results.
Reviewed Oct. 23, 2017
The staff member at National Debt Relief that I encountered was patient, courteous, and supportive while explaining the program and assisting me with completing the application process. Dealing with overwhelming debt is a very difficult and private matter; however I was handled with professionalism and care. I would recommend National Debt Relief to family and friends. Thank you so much!!!
Reviewed Oct. 23, 2017
Everyone has been great at easing the way through the process. George ** is AMAZING. He has been very patient and very clear at walking me through this process, a great big THANK YOU to him. I look forward to resolving my debt with your company and getting through this process with peace of mind.
Reviewed Oct. 23, 2017
NDR has been a great company. The whole process of application and account set up was simple and quick. They have resolved one of my debts and I'm sure will follow through with all my other debts. They have a good customer support team who has helped me along the way. They are flexible when I removed some creditors and they immediately adjusted my premium. The whole experience has been a positive one.
Reviewed Oct. 23, 2017
Both Jonathan and Richard were very helpful and the process took no time at all to get started. I was a little hesitant at first to do this, not only because I am the type who refuses to ask for help, but I also despise doing business over phone calls. *Accents and bad reception can agitate me at times. It definitely went smoother than I expected. Everything was gone over clearly and they were able to respond to any question I had. Thank you both, I cannot wait to get these burdens off my back.
Reviewed Oct. 23, 2017
NDR has been extremely professional and has resolved 5 of my debts within 3 months. The Customer Service Reps are hands-down the best. Thank you to all and especially the Negotiators striving to get us the best settlement. Highly recommend NDR to anyone who has taken a life fall. God bless this organization.
Reviewed Oct. 23, 2017
Service was great. I was provided with details and all my concerns and questions were answered. Call and emails were returned and detailed information on how to address my creditors were provided by the agents. The agents took their time and read documents to me over the phone. They wanted to make sure I understand all the information and was in agreement to the terms. They also made sure I was comfortable with moving forward. The agents had my best interest in mind.
Reviewed Oct. 23, 2017
I joined National Debt Relief two years ago and now I'm on the downhill side of the program. In the beginning I was pretty hesitant, but the counselors at NDR have been so responsive and helpful, answering all my questions and providing guidance. Joining the National Debt Relief program was one of my smartest decisions.
Reviewed Oct. 23, 2017
Very nice to work with. Very professional and polite. They made sure I understood everything that she was reading. Took her time to go over all the details. Highly recommend this company to assist with getting out of debt. They were not upset that we had to play phone tag which is a blessing due to the schedule I work.
Reviewed Oct. 23, 2017
My experience was quick, easy and truly satisfying. The lovely lady that assisted me was clear and brief. The quickness was very much appreciated due to the fact that I was currently at work. She was very helpful and I feel very confident in my decision and look forward to starting fresh.
Reviewed Oct. 23, 2017
Was very satisfied with how the representative worked so fast to get me approved for the program. I hope to have you guys get me debt free as soon as I can. It's been very miserable 2 yrs having to pay someone else's debt. Thank you and look forward to working with you.
Reviewed Oct. 23, 2017
The call went well. The representative speaking was very understandable and clear on the subject matter. We received our call at the expected time. It all went smoothly. The representative was very cordial. I would give the representative a high rating.
Reviewed Oct. 23, 2017
Andrew was great! Good customer service! I am looking forward to becoming debt free! I am confident with the help of National Debt Relief, my goal will be accomplished! So far everybody that I have had contact with have been very professional and friendly! Thank you for your awesome customer service.
Reviewed Oct. 23, 2017
I called and asked for help on credit cards. Steven was respectful and lead me through full. I am now on road to recovery. Allen on Welcome was great and help me through process. I will start at end of October "2017" to end may debt, a log 39 months, but well worth it.
Reviewed Oct. 23, 2017
Reggie ** gave me the best experience. He made me feel very comfortable knowing that there is hope and that I will be debt-free in a few years. Reggie was very informative and encouraging through the whole process. Thank you.
Reviewed Oct. 23, 2017
I have been struggling to pay my credit cards with minimum payments. I called National Debt Relief and they explained their program to me. After listening to the program I decided to join the program. I feel it will help me get my bills paid in a timely manner.
Reviewed Oct. 23, 2017
They are very professional and hardworking, I am hoping for some results. I was very impressed with the knowledge that the staff had. I was also impressed by how fast they work. Impressed with Nomer knowledge and The welcome call was very knowledgeable. Thank you.
Reviewed Oct. 23, 2017
Both Igor the Certified Debt Specialist and the Welcome Call center Representative were very professional and thorough and answered all my questions completely. If I sent a question via e-mail it was answered in a very timely manner. The paperwork I have received is very easy to follow and gives complete instructions.
Reviewed Oct. 23, 2017
Just new to the program, little over 4 months, and very pleased so far. Looking forward to being debt free in no time. Everyone involved has been very friendly and helpful. I have even had reduce payments due to other financial restraints and have had no issues with doing so.
Reviewed Oct. 23, 2017
Although it took longer than I expected to resolve all my credits (your acct must have a required funds before they resolve it), I’m happy and relieved that I didn’t have to talk to any of my creditors. Customer service reps are friendly & supportive.
Reviewed Oct. 23, 2017
I had courtesy dealings with both parties I spoke with and everything was performed very quickly. I am a little scared with possible legal issues, but they were very assuring there most likely won't be. No bad experiences up to this point. Thank you.
Reviewed Oct. 23, 2017
Very professional and informative. I glad there are programs like these for such situations like mine. Your representatives are kind, courteous and nonjudgmental. Made the process less uncomfortable. Thank you all for the help during this not so pleasant process.
Reviewed Oct. 23, 2017
All representatives I have encountered in this process have been very helpful and understanding as I make the tough decision to enroll. This is not an easy thing for someone to have to go through and everyone has been great in making me confirm this is the right decision for myself and my family's financial position now and moving forward.
Updated 03/14/18: So far this program has been great to work with. They are very quick to respond to questions and concerns. They have been wonderful every step of the way. We are just starting to settle my first debts and it was really nice to get a call with all the information as soon as it was available.
Reviewed Oct. 23, 2017
They are very professional, helpful and informative. Any questions I had they helped me and I am really happy I found them to assist in getting out of debt! Debt is a tough thing and National Debt Relief is here to help!
Reviewed Oct. 23, 2017
So far I am happy with experience. I have one more creditor to go. I'm not sure if I should recommend to a friend until all creditors have been settled. I may be paying much longer than expected. I will just have to wait and see.
Reviewed Oct. 23, 2017
My experience with NDR started out positive and I thought it was going well until I learned that they were inconsistent in messaging and did not deliver the results they promised. The worst came with my settlement amount not being correct.
Reviewed Oct. 23, 2017
I was disabled and my bills were drowning me. It was a matter of getting relief help or going bankrupt. I got some National Debt Relief advertising in the mail and I also found them on the web. NDR’s team listened to me. Our interactions have been very positive and it’s just been a good fit. They knew what I wanted and what I could afford as well. Working with NDR has helped me a lot. It’s been very easy with them too. We don't get calls from creditors like we used to. They handle everything and give us the option of accepting or rejecting an offer. I highly recommend NDR. Before people would think about bankruptcy, they should talk to these guys first because they can help no matter what. These guys have allowed me to see blue skies for the first time in several years.
Reviewed Oct. 23, 2017
National Debt Relief's reps explained every detail kindly and the settlement is really good, but it takes a pretty long time for them to settle.
Reviewed Oct. 23, 2017
I had mounting debt with no relief and high interest rates, and I was forced to seek help. I had tried negotiating with the credit card company but they weren't willing to reduce the interest rates to help me. The National Debt Relief website has been difficult to understand and the salesperson who initially introduced the information, though a really good salesperson, described things differently than they actually turned out. It probably was confusing having never gone through something like this before, but I was sold on their product or service and then the actual process. I wasn't happy with them bringing proposals where I would pay them more than what they were reducing in my debt, so I had to decline a number of times before they got to a point where it was an acceptable proposed debt relief. But so far, the offloading of that debt has been quite comfortable and National Debt Relief has considerably taken some of the stress from my life.
Reviewed Oct. 23, 2017
National Debt Relief relieved me from a lot of strain. They classified my case as a hardship case. I wanted to go to one source to work on this rather than to have eight different creditors calling me all the time. It worked with the creditors and I found I'm not being bothered by any of them at the moment. The remaining ones all seem to be willing to work with National Debt Relief, including ones who say they never work with them. One is being finished this month and working on paying off three of the eight by the end of this month. I like to get their monthly reporting which I haven't got yet because I got my computer back just this last weekend and I'm having to go through a lot of things. Customer service is good although I don't have many interactions lately. However, it's nice when I am told that they are now ready to work on something with a creditor. Overall, talking to them, they're always very friendly people and they come across well so I don't have any problem with them at all.
Reviewed Oct. 22, 2017
Paul from National Debt Relief was great and working with them has been a blessing. I had a great experience and I've recommended them.
Reviewed Oct. 22, 2017
When dealing with the customer representatives, they have always been courteous, friendly, and knowledgeable. I have always been kept up to date with my account information and advised when something needed clarification or authorization. I am very happy that I chose National Debt Relief.
Reviewed Oct. 22, 2017
Alton ** explained everything really well and so did the lady that did my welcome call. Will have to see how things go from here. I am hoping and praying that everything gets resolved since I will be retiring in a few years. It is my own fault that I got myself into this much debt.
Reviewed Oct. 22, 2017
Everything went very well. Customer service representative Jay ** helped me with each step of the process towards resolving revolving credit type of debt, owed to several creditors. Very satisfied with the experience. I am looking forward to becoming debt free!
Reviewed Oct. 22, 2017
Just enrolled and like the convenience of doing everything online and that phone calls are short. They explained everything at least twice. Payments will be comfortable and I like the flexibility of being able to make additional payments to shorten the length of the program. Feeling good about this decision.
Reviewed Oct. 22, 2017
The person who set up my consolidation was absolutely amazing, she was patient when getting all the information and very attentive to my needs. I would definitely recommend people, in fact I had my husband join and told other family members about National Debt Relief.
Reviewed Oct. 22, 2017
Very professional staff with rapid response to creditors and clients. I would highly recommend your company to family and friends who may need your services for resolving debt issues. Great ease in using your services. Appreciate follow up telephone interview.
Reviewed Oct. 22, 2017
Dionne ** did a great job explaining everything and helping to get started. She helped me working through all the paperwork and putting all the numbers together. I feel comfortable with this decision and I am looking forward to be out of debt soon. Thank you.
Reviewed Oct. 22, 2017
I was in credit debt, so I looked for places and found out about National Debt Relief. The NDR team was great. So far, they did well because they took the creditors off my back. I’m satisfied with it and if I have friends in a credit situation, I would recommend them to National Debt Relief.
Reviewed Oct. 22, 2017
I had talked to my husband about paying my bills. It seemed like we were too far behind so we decided to get it done and taken cared of by National Debt Relief. Their reps were very friendly and polite. They're also very helpful and every time I call, they seem to know exactly what I'm talking about or what I'm asking. They always make sure that I get the correct answer that I need. Working with NDR has given me relief to know that my debts are getting taken cared of by somebody else. I don't have to go on receiving all these credit card statements and getting more stressed out.
Reviewed Oct. 22, 2017
We wanted to get out of debt and National Debt Relief was exactly what we were looking for to help us. They approved us and everybody there has been great, helpful and very thorough. The cost of their program was fine. The ball is rolling and nothing has been magically fixed yet but we’re getting there.
Reviewed Oct. 21, 2017
I ABSOLUTELY can not begin to tell you how I APPRECIATE your service and CLINTON!! I truly didn’t get into this position on purpose! Unfortunately, in my line of work it doesn’t pay well after 30 yrs — I’m grateful, but it’s sad. Clinton made me feel SOOOO much better about MYSELF! I cried and he listened! He was SOOO encouraging, which gave me the boost I needed! I could have gone the bankruptcy route, but I’m not trying to “dip out”! I take responsibility for the position I’m in and will become even a better person from it! I can’t THANK CLINTON ENOUGH FOR HIS UNDERSTANDING AND WORDS OF WISDOM & ENCOURAGEMENT! I AM FOREVER GRATEFUL??? God Bless Y’all & THANK YOU!!
Reviewed Oct. 21, 2017
Teddy was my Certified Debt Specialist. He provided awesome customer service. He was very patient, personable, kind, understanding and most of all nonjudgmental. He (and the company) really truly wanted to help me and they did. I have never met such amazing folks like these guys. I am now off to a great start getting the help I need! Thank you Teddy ** and the National Debt Relief team for making me feel welcome and helping me get through this difficult time! I appreciate you guys!
Reviewed Oct. 21, 2017
This has been a great experience talking to your reps. They were easy to talk to and very pleasant. No problem whatsoever. I would recommend this service to anyone. I accept this will work out very well. Thank You.
Reviewed Oct. 21, 2017
Great service. Everyone I spoke with was excellent. Chris was great. Every question I had was answered. So far I would recommend NDR to anyone. Trying to figure out how to solve a debt issue is stressful, but Chris made it easy and I appreciate that. Thank you.
Reviewed Oct. 21, 2017
The gentlemen I dealt with were very professional, patient, and kind. I was very uncomfortable but was walked through each step very kindly. I am not happy with the situation I've gotten into, but can see light somewhere at the end. Program sounds good and doable and would recommend checking into it.
Reviewed Oct. 21, 2017
The terms and agreement were gone over in detail. The debt specialist made sure all accounts that could be included were. I feel like this plan will help us be debt free in 42 months. I like the security of having an lawyer available if we get suit on one of our accounts.
Reviewed Oct. 21, 2017
Excellent company to work with. After speaking with Eric I felt as though I had lost 10,000 lbs off my shoulders. So very glad we have people like this to help us out even though I am not behind on my payments yet but I felt as though I was in a deep hole and could not get out. NATIONAL DEBT RELIEF assured me I am on my way to freedom from my debt.
Reviewed Oct. 21, 2017
My first debt settlement has been arranged. They are very helpful and patient with my questions. They got my debt to this specific company reduced below 50%, can't beat that. The customer service reps speak English and are very helpful, always making sure all of my questions have been answered fully and I understand.
Reviewed Oct. 21, 2017
They have helped me very much and have me just about debt free. All account settled last one finishing up. Would recommend if you have a lot of debt. And they will help you and only pay 50 to 60 % of the real debt owed.
Reviewed Oct. 21, 2017
So far so Good. The staff has been very helpful and the company seems to cover all the bases completely. I just started so I do not have much to report at this point, So far I am pleased with the progress.
Reviewed Oct. 21, 2017
I really appreciate the help this company provides me. They gave me a second chance and was able to cover all the debt I have. I tried another company and they was only gonna help me with half. So I really appreciate this company so far and I'll make another review as time goes on. Thanks.
Reviewed Oct. 21, 2017
I'm trying to reorganize my finances because there was so much going on. I have student loans, plus my daughter's going to college and I'm trying to help to pay for that, so I had to reorganize some things. I've had discharge of all these accounts that's showing up in my credit report. I didn't want to declare bankruptcy, and getting the creditors paid off was the objective, and it still is. That will happen, but I don't know the long-term effects on my credit. On one end, I've never missed a mortgage payment, but on the other end, I have these creditors that are reporting me delinquent.
Last month, I found myself in Arizona unable to rent a car because I had no credit card. Luckily, I was on a girls' trip, and was able to have one of my girlfriends put up their credit card. The other alternative would have been I could have used my bank card, but I would have had to have a credit check ran with a hard inquiry. That's not going to be good for my credit the way it stands now. I'm starting to slowly feel the repercussions and the consequences. Nowadays, one needs credit for everything, and I would recommend anyone be in debt relief help.
All my research said National Debt Relief was the best. Them assisting me made transitioning to them pretty easy. They took all the guesswork out of what I had to do. They sent me the paperwork. I have to sign this, I have to send them that. The scary part, and what I really didn't understand from the beginning until I was a couple of months in was I was not delinquent on my accounts at all. It's just that I was suffocating financially to meet those obligations.
When I signed up with them, I then had to let all of my creditors go in default for about four months before they would help me. I don't know that I really understood that, but they helped me reorganize and contact accreditors. Their explanation was the creditors wouldn't be willing to help me unless I can prove a hardship, and I can do is if I let my payments default for about three or four months.
Since December, I've only had two resolutions. I get that it's based on the amount of money that is in the account that I’m paying every month, but from what I understand way at the beginning, this could be a three-year process. There's some creditors that won't wait until three years to get resolved. I didn't know if it was the situation where we reach out to everyone, try to find a resolution, and then proceed to make payments for everybody, but NDR seemed to be attacking one at a time, reach out, get a resolution, and put all the money forth with that creditor, until they move to the next one.
Aside from some delays in email response, I had a situation where I had a creditor contact me, threatening legal action. I sent NDR all the paperwork back in May or June, then a week or two ago, I had a knock on my door and give me a summon. Even though I changed all of my contact information, like my address, phone number, and email, so that no one would contact me, someone showed up at my door. I had received a letter in the mail even after changing my address information. I sent that letter to NDR via email. It was from an attorney in New York City. They received it, filed it, but they didn't react on it. They want to halt all proceedings on my other creditors to now address this one when I gave them all the paperwork months ago. I did not appreciate that situation.
I own my own house. I don't want my house or my payments garnished. I don't want any of that. NDR said to have all my creditors contact them and let them know if I get any contact. I did all that, but it took some stranger knocking on my door and handing me a piece of paper before they responded. My question to them at one point was, "How do you go about who you make arrangements with first?" I don't know if it's order of debt amount, but it seems to be, just based on conversations, which again are mostly through email, which can be uncomfortable. I'm not getting anywhere until they respond to me within 24 to 48 hours.
It seems to be, in my experience, that they seek the resolution based on which company they're more apt to work with them. Then I'm saying to myself, okay but I have some really high accounts, and I have some really low accounts. Everyone knows the debt snowball. You start with the small ones, you build up. But I don't know what their rhyme or reason of how they pursue the resolutions with each creditor. The other thing is that with each of the creditors that they're working on, once they reach an agreement with the creditors to proceed with a resolution, I approve that, then that takes months. I've been working with them since December and I had to default for about three or four months, but they have had two resolutions and I could do that myself.
But to be fair, I like the experience. They are making progress. My credit score is slowly coming back up. Also, I owe $5,000 or $6,000 and National Debt Relief was able to settle for 1,200 or 1,300, so they saved me some money. Having two creditors resolved is good, too. They'll probably never give me a line of credit again, but other ones are being worked on, and hopefully when it washes, it’s all worth it. Right now, the priority objective is to get them paid.
I'd like them to do whatever they can to make it more pleasant, but right now, I'm stuck where I'm at. I have to continue forward, and backing out would not be an option. It might be more detrimental to the state that I'm already in. I'm prayerful that it will all get resolved and washed. If it takes three years, then that's what it takes. I'm hoping that in the end, when everyone gets paid off, that it will all be worth it.
Reviewed Oct. 21, 2017
Paul ** was very friendly, professional and knowledgeable. He was able to answer all my questions with ease and patience. He definitely made my husband and I feel at ease and confident that we were making the right choice. He ensured that we had a clear understanding of the program.
Reviewed Oct. 21, 2017
NDR was our last hope to solving our debt issues. They are very professional, kind and helpful. It takes some time but my credit card debt is being settled. Absolutely recommend NDR opposed to bankruptcy or trying to settle with cc companies on your own.
Reviewed Oct. 21, 2017
It has been about a month since I signed up with National Debt Relief and they already settled on one of my debts. That was quick, and it was for less than what I needed to pay. Really Happy with the outcome. I know I wouldn't have settled my debt without them. I have more to get resolved, so I am hoping that I will get the same outcome.
Reviewed Oct. 21, 2017
I am so glad that we found them when we did. Filing for bankruptcy just was not an option we wanted at all. We wanted to pay out debt but because of unforeseen medical emergencies and missing work we just fell behind. It then began a snowball effect of late payments and interest. We were drowning. This company has accepted our circumstances and have helped us regain some of our pride from falling so low. They have worked hard on our behalf and continue to do so. It is a pleasure to talk with them because they are so nice and respectful. Very happy of our choice to find help, we found them.
Reviewed Oct. 21, 2017
As of now I am receiving a positive resolution for my accounts. I thank God for giving me the opportunity of seen your website when I asked him for help. Thank you for all the help I have received from National Debt Relief, I can’t find the right word of gratitude I feel.
Reviewed Oct. 21, 2017
Our onboard experience was amazing! We researched companies and found that National Debt Relief truly lives up to their name! So easy and simple. The only regret is that we didn’t call them sooner! Thank you Michael ** for your help!
Reviewed Oct. 21, 2017
Overall my experience has been very good dealing with the representatives who helped me set up the service. As far as improvement, when I initially spoke to Curtis, it was very difficult to hear him, he sounded muffled, it could have been my phone as well. I looked forward to seeing NDR fulfill the service promised and hope to see my debts cleared in a timely fashion.
Reviewed Oct. 21, 2017
Yasha was absolutely fantastic in helping me start the process of relieving my credit card debt. He was honest, straightforward, and thorough. Yasha helped me feel comfortable with the process and provided guidance and insight, the likes of which I have never seen.
Reviewed Oct. 21, 2017
The representative called to notify me of yet another debt settled for pennies on the dollar for me! I am so excited I am one step closer to being debt free! This makes the 4th out of 11 accounts settled by National Debt Relief, and I couldn't be happier with the service.
Reviewed Oct. 21, 2017
Everyone has been amazingly helpful so far. I am very optimistic. They explain the program in detail and answer all questions. They really put my mind at ease. The amount they can save you is so reassuring. I'm glad I signed up to get my life back on track.
Reviewed Oct. 21, 2017
My banker told me about National Debt Relief and so far, it's been okay. She gave me three different sources and told me that most people had the most success with National Debt Relief. The NDR gentleman that we spoke with first was very forthcoming in telling me how everything would work. They called me each month to let me know how things are going and put other stuff on the computer. We did everything online. When my husband gets home, he will look it up for me, in case we need to check it each month. Whenever I called, NDR is always there, ready to answer my questions and ask me if they can help in any other way. They don't have the money completely settled in yet but they have already come to an agreement with two of them. It was very simple to get a hold of them. So I'm totally satisfied with it.
Reviewed Oct. 21, 2017
National Debt Relief is very understanding. They are really nice people to work with. They listen to me and they try to help me when they can. I've been in the program for about a year now, and I've got one more payment and have two of them that will be done. I'm working on two more. NDR has helped me and got me somewhat out of debt, which I will be out of eventually. They worked with me and my credit score has went up. I would highly recommend NDR.
Reviewed Oct. 21, 2017
Having National Debt Relief has been good, so far. They've talked to the creditors and they call me up to get permission to go ahead and pay off something. And they tell me what the payments are going to be out of the money that's in the account. I just have questions about what they're going to work on next. They've solved two of my debts, but I haven't heard anything since. I'm still getting some letters from my creditors. And I wouldn't mind if they checked in a little more frequently, and that way, I could tell them which one I'd like to get paid off next. They're accumulating interest but there should be enough money in my account to pay off another one. But I'm getting things paid off and the time limit is great, so it's definitely something I'm very satisfied with.
Reviewed Oct. 20, 2017
A lot of information was given during the enrollment process. Whenever we had questions Ms. ** did a wonderful job of answering them for us. Anytime we were in doubt about anything She went above and beyond to ensure us that NDR is here to help us.
Reviewed Oct. 20, 2017
Nate was very understanding of the situation that put me so deep in debt, he explained everything thoroughly and assured me there on my side. Great customer service! He walked me through the program, how long it is, the do’s and don’ts, and also what I could expect to see as in my credit score slowly going up!
Reviewed Oct. 20, 2017
National Debt Relief have help us in becoming debt free. We're glad that we've chose the program. All the debt specialist whom have help us is very friendly and knowledgeable on informing us on steps to become successful on the program. They ensure us to have stress free throughout the process. We would like to thank you.
Reviewed Oct. 20, 2017
It was a pleasant experience, they were very knowledgeable, and answered all my questions. I still need to ask David ** a question. I thank you all for your help, and I hope it will be beneficial to us both. I look forward to getting my life financial crisis over with, and getting my life back on track. Again I would like to thank you very much for your help.
Reviewed Oct. 20, 2017
Was searching for an answer to my mounting debt and was very stressed out. I felt relieved when I found National Debt Relief information in my mailbox. At first, I was skeptical until I spoke with John ** and I was on my way to a more healthy financial future. Looking forward to a great relationship with NDR.
Reviewed Oct. 20, 2017
Reducing my overall current debt load by 50% (23% when interest and fees are added) and paying it ALL off within three (3) years. Why not? One monthly payment and all your sleepless nights are gone. Do your own due diligence and I think you'll be back.
Reviewed Oct. 20, 2017
My experience was very satisfying. You guys have good service and I really appreciate that you guys have patience to review with me every single thing, about my debts and if any of my friends have the same issue I know who I can turn to help them so thank you very much.
Reviewed Oct. 20, 2017
Eric ** and Evelyn ** were outstanding in explaining the consolidation process and helping me understand how it works. Looking forward to being debt-free. Eric ** was my first contact. I appreciated his patience and positive attitude in explaining how everything works. He was terrific.
Reviewed Oct. 20, 2017
My wife and I have been pleased with the prompt, friendly service from National Debt Relief. They have resolved several debts for us already, and are continuing to help us resolve our debt. What was very scary in the beginning is not so anymore thanks to their professional manner. They are thorough and explain everything in detail and work to resolve any issues we have had.
Reviewed Oct. 20, 2017
I will ask around as I meet people and make you all a priority for referrals cause you all assisted me quickly and with ease and took a load of stress off of my shoulders. I was digging a deeper hole going in debt trying to get out of debt.
Reviewed Oct. 20, 2017
Safia ** was very helpful and answered all my questions. My welcome call went very smoothly. All information was repeated to me for accuracy. Everyone I have spoken to has been very pleasant. I would recommend anyone to use National Debt Relief for their debt. I am excited to start getting my debt back under control.
Reviewed Oct. 20, 2017
Diary was wonderful to work with. It was really hard for me to do what I needed to without going into bankruptcy but she made me feel good about what I needed to. I would recommend this to anyone in a familiar situation. It will give us a means of continuing to take care of my family.
Reviewed Oct. 20, 2017
It's sometimes easy to get loans. But you get in a bind where you can't pay. So you do another loan to pay one then you see you have too many and get where it's really hard pay. I don't want to not pay my bills just need this help. Thank you.
Reviewed Oct. 20, 2017
My experience with National Debt Relief was nothing less than outstanding. I was not only treated with respect, but with a personal touch as well. In addition, the workflow necessary to complete registration in the program was very well organized and easy to complete. I highly recommend National Debt Relief to anyone who finds themselves in over their head in unsecured debt.
Reviewed Oct. 20, 2017
So far so good. Everyone has been very helpful and friendly. They are working very hard to resolve my debt with my creditors. They take care of everything so I don’t have to stress over it! They keep me well informed throughout the process! I would highly recommend to anyone who wants to get their finances in order pay off debt and build up their credit score.
Reviewed Oct. 20, 2017
The two gentlemen I spoke to were experienced, informative, patient and kind. Made the process so easy! Explained everything that someone could understand. Most of all, very polite! When you're in this kind of situation makes it so much easier on clients!!!
Reviewed Oct. 20, 2017
The client customer service was impeccable, I was referred to Crystal from a friend and the minute I started speaking with her I knew I made the right decision. Her follow through was so professional and I am thankful for all the help I received.
Reviewed Oct. 20, 2017
Was very hesitant in trying this. Had a bad experience once with different co. Crystal was so nice. I feel safe. She answered a lot of questions. I appreciate that your company took the time to explain everything in the contract and the whole process.
Reviewed Oct. 20, 2017
So far they have been profession and have answered all my questions. Not once have they looked down on me or made me feel less of myself because of my debt. They have explained every step to me. They are very clear on the process.
Reviewed Oct. 20, 2017
Super courteous, extremely friendly, and very helpful. I'm not surprised. I get treated like this every time I speak with someone at National Debt Relief. They have kept their promises and I am almost debt free. One more account to go!!!
Reviewed Oct. 20, 2017
I have spent countless nights lying in bed crippled with anxiety over my current situation, and I can honestly say I already feel so relieved. Chris ** was so easy to talk to, didn't make me feel like an idiot or ashamed, and also answered any and every question my dad and I had before signing up. He really helped make me feel confident and at peace with this decision. I just finished my welcome call with a friendly lady who reaffirmed this sense of relief (while also giving a very clear and concise recap of the program detail), so so far the customer service has been awesome!
Reviewed Oct. 20, 2017
I had a very good experience with Patrick and my welcome call. Both of them were very helpful and covered all the important things I needed to know. They were both very informative and pleasant to work with. I feel that this program will be a very successful start to becoming debt free. Thank you for all your help and God Bless.
Reviewed Oct. 20, 2017
Very Helpful, Fast and Effective through the process. Answered our questions, easy understanding how the program works. Very patient with us to get through the process, very nice and friendly. Explained the process so we can understand it. Very satisfied with your program.
Reviewed Oct. 20, 2017
They do a wonderful job communicating and helping me out with the process. I was going through a lot. It's nice to know That I have a group of professionals they have my back. I would Highly recommend National Debt Relief to anyone that is struggling with debt.
Reviewed Oct. 20, 2017
They was very helpful with me on my accounts. They walk me through it. Had a good experience with them. It was fast and easy. They took their time with me. To experience how it works and for how long it will take to pay it off.
Reviewed Oct. 20, 2017
The agent in charge of my case Mr. ** was very professional and efficient. He had patience to answer and explain all the questions I had. I enrolled with a clear understanding of how the program works. Am hopeful for a debt free future if I maintain the plan set in place for me.
Reviewed Oct. 20, 2017
The representatives were very helpful. They explained in detail very aspect of the program where I was able to understand. I would recommend this program to anyone. Each representative contacted me in a timely manner and I felt very comfortable in enrolling in this program.
Reviewed Oct. 20, 2017
All of the people at National Debt Relief were awesome. They were very helpful and informative and were able to answer all of my questions and answer them quickly. I had a wonderful experience working with them and would recommend them to anyone. They were a huge help to me and worked fast.
Reviewed Oct. 20, 2017
I am glad to reach out and say that Luis was very professional and kept in touch with me even when I was difficult to get hold of. I am pleased with him. As with the program I am still a little hesitate because I hate the thought of not paying my bills on time and maybe having legal action against me. All will turn out in the end. Donnetta was nice but a little hard to understand but I believe it was the phone connection. She did her job reading the script fine. I think it could have more feeling in the script. I too work in a call center. I will give them both 5 stars.
Reviewed Oct. 20, 2017
When I signed up with National Debt everyone I dealt with was very professional and answered all questions. They have been very diligent in informing me of what is going on. We have settled two debts so far and I am very satisfied with all aspects of the program.
Reviewed Oct. 20, 2017
I want to thank Markus for his great assistance in getting started and setup in this important move. The young lad who reviewed everything with me on the welcome call was very thorough and supportive. Everyone has helped me comfortable in the process and willing to answer any of my questions. Thank you.
Reviewed Oct. 20, 2017
I have received great service thus far. Hopefully it continues throughout the duration of the program. I have been in another program and had to drop out due to bad customer service after enrollment. Both people I spoke to in the phone were polite and helpful.
Reviewed Oct. 20, 2017
Everyone was very friendly and were easy to talk about different situations. I am hoping this experience will go well so that I can refer to others in the future. Other than that I am very happy with the work that was done and how everyone explained things to me.
Reviewed Oct. 20, 2017
The representative that I talked to answered my questions regarding credit cards that they had resolved. Was a very good experience in that he was polite and told me further information about my account. She outlined a procedure for me to finish the program ahead of schedule.
Reviewed Oct. 20, 2017
Representative was able to walk through with me no problems and explained things as we went through the process. Very nice and accommodating to my needs. They even took the time to walk me through on the emails to make sure I understood the paperwork that we were signing off on and agreeing to. Thank you for your help.
Reviewed Oct. 20, 2017
I have enjoyed my experience with NDR so far. Everyone has been very understanding, helpful and fast. They have taken the stress away from my debt for me. The creditor calls stopped within 24 hours! Very impressed with the quickness that they took over for me. I would encourage anyone with a debt problem to join.
Reviewed Oct. 20, 2017
Friendly staff that makes sure you know and understand. Reviews everything very good with you, prompt service. Very explanatory and nice. So far very happy with them. Wish we could have done all medical bills also but will work on that later. This gets the worst ones out of the way and help our credit scores also.
Reviewed Oct. 20, 2017
National Debt Relief actual lives up to its name. I will recommend NDR to anyone who is debt stressed and needs relief. They are honest, supportive and responds quick to all questions, acknowledges faxes and emails timely. They are committed and consistent to program timelines.
Reviewed Oct. 20, 2017
Everyone was very courteous and informative. They made sure I understood everything as I went. Both people were very clear and easy to understand and took their time so as not to rush me. When calling there was a prompt reply and answer which made it very easy to get the process going.
Reviewed Oct. 20, 2017
Very fast, friendly, knowledgeable and satisfying service. I am glad I found this reliable company... From the very start I have been informed of all procedures and processes, all my questions are promptly answered and explained in detail. I, wholeheartedly recommend this Company to all...
Reviewed Oct. 20, 2017
Wonderful team! Very pleased with the attention I received! Extremely polite team and made sure I felt like I was making better attempts to fix my financial situation! I look forward to working with this team! Worked very quickly to get me all the information I needed!
Reviewed Oct. 20, 2017
Working with National Debt Relief was a very good experience for me. I wasn't sure if I would qualify but they worked with me and did an excellent job helping me out. I feel very secure in what the end results will be. Reggie was a very good representative to work with and was so patient and professional. I would recommend this company to anyone who is having a hard time keeping up with debt. I can see light at the end of the tunnel now.
Reviewed Oct. 20, 2017
They have done everything promised and more. Most everything that’s been settled so far has been less than half owed. I have been very pleased with all these guys have done for me. They are always there to talk if you need help or concerns. Thanks!
Reviewed Oct. 20, 2017
I spoke with them Tuesday and they offers me a loan to pay off all my debts extending my payments from the quote 42 months to and additional 60 months. I asked for a few days to look over the offer. The email they sent really have very little details. Wednesday I got 5 calls from them (I can not always answer the phone while at work or school events). Thursday on the 3rd call of the day I answered and then transferred me all over. They needs to speak to me about make additional deposits so they can settle an additional debt. Normally they would send an email but since they needed additional funds to settle this one had to talk to me.
I did this debt solutions because I was struggling with payments. I can not afford "Additional funds." If I had additional funds I wouldn't need your service. So now they tell me they can not settle anymore debts until there are additional funds in the account. Meanwhile the fines are adding up on all the accounts they have not settled. This was not how I thought this was going to work. And if I accept the loan offer I will be paying more than was I originally owed on these accounts when we started, for a longer period of time. Somehow that doesn't seem like a relief to me.
Reviewed Oct. 20, 2017
Jonathan ** was very courteous and patient with helping me and answering all my question informatively and promptly. I was very impressed with his customer services. He made me feel comfortable even though I was embarrassed for the financial situation I had gotten myself into. Thank you.
Reviewed Oct. 20, 2017
National Debt Relief is in my opinion, a good company to work with and have on my team, in resolving my debt. I regret not being able to complete the prior request to settle my debt, but I've been going through financial hardships for some time now, but I hope this time I'll be able to finish this program, and become debt free with the next few years, by allowing National Debt Relief resolve my debt in its entirety.
Reviewed Oct. 20, 2017
So far National Debt Relief has resolved a few of my debts and are still working to resolve the rest of them. I have been having trouble doing it on my own so I appreciate the service and so far so good.
Reviewed Oct. 20, 2017
They have made it so easy and immediately started removing things within the first two to three months. Only a few accounts to go and I’m debt free! It’s such a relief to have this weight off my shoulders and work with a great company that does what they say they will.
Reviewed Oct. 20, 2017
I have been very pleased with the settlement offers that the National Debt Relief team has been able to negotiate on my behalf. After a family medical emergency, I had attempted to renegotiate my credit card accounts myself. It was frustrating and the card companies were uncooperative. The stress level was intense. Signing up with National Debt Relief has given me peace of mind and enabled me to get my finances under control.
Reviewed Oct. 20, 2017
Awesome experience. Kennedy ** explained everything in detail. Very helpful and would definitely recommend for that man get a raise. It felt as though he truly wanted to help and cared. The whole process went smooth quick and painless. Thank you.
Reviewed Oct. 20, 2017
Your service is excellent and very much update to my creditors. Phone calls and emails I appreciated so much to give details and great news the results of my creditors. Staff are very professional to talk. I’m looking forward to get my credit good again and free debt relief. Your organization great recommendations. Thank you and God bless you all.
Reviewed Oct. 20, 2017
The Debt Specialist, Sharde ** was very helpful in my integration into National Debt Relief. So far I am not experiencing any negative aspects with National Debt Relief. This seems like a great way, compared to other options to get a hold of my finances.
Reviewed Oct. 20, 2017
Max ** was a great phone rep. He answered all our questions and explained the program benefits very well. In addition his follow up calls and emails were non pressure. I felt very comfortable and confident through the whole application process.
Reviewed Oct. 20, 2017
The application and agreement process was very smooth. The information was explained in great detail and all questions were answered Completely. They took time making sure that I understood everything I was signing. Both Paul and Karen were very friendly and kind.
Reviewed Oct. 20, 2017
You guys are awesome. It's a big relief to those people are in debt like me. Without this program I dont know what to do. Now, I can breathe really good and feel good. Thank you so much for your service...
Reviewed Oct. 20, 2017
They were very helpful in my process. Making sure I completely understood the program and how it would work and help me out before signing anything. They were knowledgeable in the facts as well. Overall I was comfortable throughout the complete duration of the application and admittance.
Reviewed Oct. 20, 2017
Everyone we have spoken with has been knowledgeable, friendly, patient and helpful. It's really a pleasure to work with them, especially on an issue that is so stressful. Their follow through with sending and explaining documents has been prompt and thorough, and the documents themselves are clear and comprehensive. Thank you.
Reviewed Oct. 20, 2017
All the questions I asked were explained to me. Great people to work with, he took time to explain each question I had in detail. I'm not good with computers so he was glad to take extra time with me to explain. He made sure that I understood everything before we got off the phone talking to me.
Reviewed Oct. 20, 2017
Jonathan and team answered all of my questions fully and clearly. They were responsive and the set up process was easy. I feel like I have a good sense of next steps and am feeling better about my debt already.
Reviewed Oct. 20, 2017
In the beginning, my experience with NDR was good. They were fine and very professional. Then, towards the end, it was horrible. I was speaking to one of their customer service representatives and she was very rude. She put in a bunch of stuff in the computer that wasn't accurate and messed up a lot of stuff. A bunch of payments came up and then they were returned for some odd reason. I had to change a date for a credit to come out on the 22nd. She had put it in for the 13th, when I specifically told her not to do that. Once I saw that it came out on the 13th, I called NDR up and ended my account with them.
Reviewed Oct. 20, 2017
I've just started with National Debt Relief and they're getting me out of debt. They’ve already resolved three out of seven of them. However, they're pricey and take a good chunk of money. Their staff has always answered my questions and my interactions with them have been very good.
Reviewed Oct. 20, 2017
National Debt Relief's team has been very helpful. I was struggling with trying to make all of my payments, and I thought lumping it together and getting help would be better. NDR has definitely taken a lot of stress out of my life, just knowing that they're handling things. Now, I don't get calls or letters from people threatening me for money. It's been an easy and stress-free experience with NDR. They have a good program and I would recommend it to anyone who's struggling.
Reviewed Oct. 20, 2017
National Debt Relief is handling all my debt consolidation. They have a formal agreement where the loan officer was supposed to settle a debt through Cash Central with a settled amount of $350.89. However, the loan officer put that agreement under another debt I have with Kay Jewelers who was never on my debt consolidation program. Other than that, they’ve been great, very helpful and have been constantly in communication with me. I just finished my program and they've worked really well in getting me out of debt, but a con would be the amount of fees that I've paid. For instance, the debt was $2,000 and the payoff amount would be $700 which would potentially save me $1,300, but there would be a $1,000 in fees. So technically, I'd only save $300. I'm saving money, just not what they make it sound out to be.
Reviewed Oct. 19, 2017
The process was smooth and everything was detailed out for me. Both the initial person I spoke with as well as the welcome call went well. Looking forward to getting out of debt. The representatives were always putting me first and making sure I didn't have any questions along the way.
Reviewed Oct. 19, 2017
I am very happy with the way this company is handling my situation. They were very nice, informative and professional. I would recommend them to family and friends. They have taken a load off my shoulders. They are going to help me get my credit back into the good.
Reviewed Oct. 19, 2017
The information was explained well to me. It was all eloquent and well detailed. The person I talked to constantly asked me if I had any questions, and kindly answered them. I appreciate that it did not take too much time.
Reviewed Oct. 19, 2017
My experience was very good, I was able to get everything handled and resolved in one afternoon, thank you! I will definitely be recommending this to other people who I know could use the service. My rep Eric helped answer any and all questions that I had.
Reviewed Oct. 19, 2017
Would definitely recommend this company for those seeking help getting out of debt. Everyone I talked to here, was extremely knowledgeable, kind, and courteous to my situation. For the first time in months, I feel there is light at the end of the tunnel.
Reviewed Oct. 19, 2017
During the whole process, everyone was extremely polite, helpful, and friendly. They were very knowledgeable and took the time to take us easily through the process while answering all our questions. They were very professional and patience with us especially Matthew **.
Reviewed Oct. 19, 2017
Answered all my questions and went over all the information with me. Made sure I had a way to contact them if I ever had anymore concerns. I really appreciate not feeling pressured in joining the program. I asked for time to think about everything and they allowed me to do that.
Reviewed Oct. 19, 2017
Jody did awesome with walking me through everything and answered all my questions. He was very patient and worked fast and efficiently to make the process as fast as possible and got my program up and running. He was very professional and understanding, and the welcome call was easy process and everything was emailed to me right away.
Reviewed Oct. 19, 2017
The sum of the program, or any program or business for that matter, is only as good as the make up of its parts. Sarah ** put in the time and effort, painstakingly and diligently over the course of 3+ weeks in order to answer every question of mine in absolute professional and thorough detail. Her assuaging voice, backed by her expertise and patience is the only reason I had the confidence to make this life-changing leap. Thank you NDR and thank you Sarah **.
Reviewed Oct. 19, 2017
I would recommend this service to anyone who is laboring under credit card debt. The interest rate alone on most credit cards is prohibitive. Once the debts were turned over to National Debt Relief, real progress was made. I was kept informed every step of the way and had the option of not accepting the settlement.
Reviewed Oct. 19, 2017
I think it's really sad that right after we got into the program you chose the biggest debt to go after first. I guess that's because the one you get the highest commission on. But did you ever STOP TO THINK!!!!! I got into this program because I didn't have the money to pay them off right now, and I needed a little assistance with negotiating with these debtors to work something out. But NO!! You go after the biggest Ticketed item so you get paid. And then you don't worry about whether we have the money to pay them or not... SO LONG AS YOU GET PAID... THAT'S REALLY SAD.
Reviewed Oct. 19, 2017
Everything was great. You are great help to me. Thank David. The 2 people I talk to were great. Explained everything clearly, told me a lot of information about the company, was very helpful to me. I hope this process is not stressful for me, run smoothly without any problems. I work with you the best I can throughout this process. Thank you very much.
Reviewed Oct. 19, 2017
Both young women were very kind and patient with me. They repeated anything that I did not understand and broke everything down to laymen terms. It is very easy to understand how you have such a high rating. I'm looking forward to being out of debt. I do remember those days.
Reviewed Oct. 19, 2017
Completely satisfied! I’ve been working with them for less than a year and I’m happy to say I’m almost debt free. They are really easy to work with and they keep you informed throughout the process. I’m literally saving a lot of money and I know I couldn’t have done it without their help. I would definitely recommend their services.
Reviewed Oct. 19, 2017
I’m really pleased so far with all the help I’ve been receiving. The representatives I’ve spoken with have all been professional and very helpful. I’m very happy with my debt getting closer to being resolved. I was very stressed before I came across this company!
Reviewed Oct. 19, 2017
Excellent services, pleasant staff, consistent information. Felt good to learn about the program and look forward to getting to a better place financially. Will definitely use the online services and give any updated information to company as any changes are made. Thank you.
Reviewed Oct. 19, 2017
Andrew was fantastic. I put in a request and he called me within 5 minutes. He was so helpful, personable, and caring. We started yesterday and we're already set up to start saving. If he couldn't call me back within the hour he would let me know and set up a time for us to talk next. He has kept me in the loop the last couple days and answered all the questions that came up professionally and in a timely manner. I'd highly recommend National Debt Relief and Andrew as your specialist. Thanks!
Reviewed Oct. 19, 2017
I was very pleased with everyone that I spoke to. I very much appreciate the work done and the help provided. I look forward to working with your company and I feel I am on my way to debt freedom. Everyone was very professional and did a great job of explaining everything.
Reviewed Oct. 19, 2017
I was most impressed with the professional approach to my needs and the knowledge offered as to the options offer to assist me and my financial needs with the first call. After a week of research, on my part, I came to the conclusion that the National Debt Relief Program would take honest care of my situation. All my questions were answered, up front, and the best options for my situation, I accepted.
Reviewed Oct. 19, 2017
The Customer Service was impeccable! Audia ** was very transparent, patient, and accommodating. Enjoyed working with her to began my debt relief journey! You rock Audia!!! Although this is new for me, I hope I'm making the right decision!
Reviewed Oct. 19, 2017
Every time I call, I get someone with a friendly voice, one who REALLY CAN answer my questions! talked to AXELL ** before... He was very thorough in answering me, explaining answer and making sure I understood. He also made sure that he had answered everything, and was there anything else. So far, my experience has been a favorable one. THANKS, NDR!!!
Reviewed Oct. 19, 2017
National Debt Relief helped me get settlements for all of my credit cards in less than a year. They were very responsive and professional when it came to speaking with customer service. I'm glad I took a leap of faith and asked for their help.
Reviewed Oct. 19, 2017
Once NDR starts working to resolve your debt, it's like they are on a roll and the creditors are handled nicely back to back. I am grateful to have this support working with me. They have been very responsible and respectful.
Reviewed Oct. 19, 2017
Excellent. Help me out 100%. I was afraid would lose my debt program. Had eye surgery. Now I feel 100% better. Thank you. Would refer a friend or family. Glad I join you all program. You reach out at a devasting time when my income was changing throughout month of July. Thanks so much.
Reviewed Oct. 19, 2017
Every step of the way the service was excellent. The representative was clear, took his time, explained everything in detail, and answered all of my questions. I was surprised how little time it took and how streamlined was the process. I have already recommended your service to another person.
Reviewed Oct. 19, 2017
I called National Debt Relief to help me, and they have done just that. They are great about keeping in contact with you when something changes, and they will get your approval first... which I love! This has been a great company so far, and my stress level has went way down. I would most certainly recommend National Debt Relief, if you feel that you need help and are drowning in credit card payments.
Reviewed Oct. 19, 2017
Hi to all, I've been with National Debt Relief now for only 4 months. All seems to be just as they described. I started with 8 accounts total and just this week ok'd my first settlement for a fraction of what I owed. I'm talking like I owed 4 grand and settle for 1400. Cannot say enough!! If the rest follow suit, hopefully in a few years I will be free of this mess I created. Please keep it up you. Thank you.
Reviewed Oct. 19, 2017
Good interactive communication by phone. Great advice and enthusiastic customer service. Questions were answered thoroughly. Glad I didn't have to take time off work. They listened very carefully and answered all my questions. I recommend this program for those like myself who need help with hardships such as debt with credit cards.
Reviewed Oct. 19, 2017
Through a calm concise narrative they have made the struggle I am going through more tolerable. I wanted to avoid bankruptcy and try to pay my debts back at a reasonable rate. Sometimes life just piles on more than you can handle.
Reviewed Oct. 19, 2017
Since I been with National Debt Relief, I experience great response on paying back my loans to different creditor and I'm a witness that they have my best interest at hand. I would owed a creditor $2000.00, and I would only have to pay back $280.00. I am so amazed with the fast response as well as the amount I have to pay back. I am a satisfy consumer.
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