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National Debt Relief Reviews

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Edited by: Amanda Futrell
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Fact-checked by: Jon Bortin

About National Debt Relief

National Debt Relief is a debt settlement company based in New York. It works on behalf of clients to negotiate lower payoff amounts with creditors, helping people resolve unsecured debt. Most debt settlement plans are completed in 24 to 48 months, and it claims that those who finish the program typically save about 20% after paying the company’s fees, which costs up to 25% of the total enrolled debt. National Debt Relief is available in 45 states and Washington, D.C.

Visit www.nationaldebtrelief.com
Pros
  • Free consultation with debt coach
  • Free debt relief quote
  • Several accreditations
  • Easy enrollment process
Cons
  • Fees can reduce overall savings
  • Not available in all states

National Debt Relief Reviews

Over 50k reviews since 2016

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    3 featured reviews

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    Page 230 Reviews 34125 - 34275
    Verified purchase
    StaffProcess

    Reviewed June 20, 2018

    Enrollment process was smooth and the representatives that assisted me were very informative. I can't wait to see how the rest of the process works, and eager to see the benefits of the program with National Debt Relief Services. I want to thank everyone so very much for all your help.

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    Verified purchase
    Staff

    Reviewed June 20, 2018

    I had a great experience with National Debt Relief. Oz ** pretty much laid out all the information I needed. He's definitely a professional. I didn't think that my debt was going to get that easily settled. I would definitely recommend this service to a close one.

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    Verified purchase
    Staff

    Reviewed June 20, 2018

    Phoned to find out what I can do with my debt. They were nice helpful and friendly, a little hard to follow as there is a lot of information that they provide you with for this service, but overall a good experience and hopefully it will be a good end as well.

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    Verified purchase
    Staff

    Reviewed June 20, 2018

    Great people understood what I needed and went above and beyond to help. They were nice and respectful and I don't think I could have made a better choice. This program will help me save some money and become free of my debts.

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    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed June 20, 2018

    Daniel explained everything so that I could understand it. I asked questions, and he answered right away. I feel like I am doing the right thing because of his advice. Monica also was very helpful, even though we are having some problems getting the emails to my email address to help set up the online account.

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    Verified purchase
    Staff

    Reviewed June 20, 2018

    Polite, knowledgeable personnel, quick enrollment online saving me money and quick debt pay off time. So far so good. Will keep you updated in the future as to any problems occurred during the process. All reviews I checked were great and they were #1 on the top 10 list for companies listed.

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    Verified purchase
    Customer Service

    Reviewed June 20, 2018

    Per phone conversation & email confirmation of lowering debt relief amount from $402 to $315 starting 07/04/2018, with Anthony's assistance, made me very happy. Realized the negotiable amounts based on hardship according to my situation is ongoing and can be readjusted when there is a need to, based on unforeseen addt'l expenses, etc. NDR being voluntary & concerned about the person needing debt relief is better than negotiating with the bank directly... Thank God!

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    Verified purchase

    Reviewed June 20, 2018

    Monique needs to learn to talk more slowly and clearly. I had to listen to my v-mail 3 times to get the number she left. Picky, I know but everything else was OK. Maybe a little practice time with Edgar would be helpful.

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    Verified purchase
    Staff

    Reviewed June 20, 2018

    Everyone that I came in contact with was very helpful and patient. I had many questions and concerns. With never being in this situation before, I must say that I was extremely nervous. I would definitely recommend National Debt Relief to my friends! Now I am well on my way to being debt free!!

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    Verified purchase
    Customer ServiceStaffProcess

    Reviewed June 20, 2018

    NDR agents were very thorough with explaining how the program works and took the time to answer any questions that I had. I just entered the program and they have yet to secure a deposit towards settlement of any of my debts so the jury is still out as far as total satisfaction.

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    Verified purchase
    Staff

    Reviewed June 20, 2018

    I'm excited to start this journey. Everyone that I have spoken to so far has been really helpful and assuring. I am confident that National Debt Relief will be able to help me be financially stable again. Everything has been easy and I would definitely recommend this to everyone I know.

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    Verified purchase
    Customer ServiceProcess

    Reviewed June 20, 2018

    Very thorough with describing process of walking through this experience of Debt relief and working with the outstanding creditors and their response if speaking with them. Thank you for your assistance. Much appreciated! Look forward to having this process done and over.

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    Verified purchase
    Customer ServiceProcess

    Reviewed June 20, 2018

    From enrolling to the program to the welcome call, so far things have gone smoothly with the reps over the phone helping and guiding me through the process and paperwork. Only obstacle now is to follow through with the program and survive my creditors.

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    Verified purchase
    Process

    Reviewed June 20, 2018

    Tamica and Justin were true professionals. They provided detailed information to get my program started. This is such a welcome relief for me. I am looking forward to be coming debt free knowing that I will have total support with National Debt Relief.

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    Verified purchase
    Customer ServiceStaffProcess

    Reviewed June 20, 2018

    National Debt Relief is there to help. And they were. I am so happy that I made the call. Friendly and knowledgeable staff that guide you through the process and don't judge on why you are having this conversation. They are truly there to help. Thank you National Debt Relief.

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    Verified purchase
    Staff

    Reviewed June 20, 2018

    I have received awesome help from very respectful individuals! I will wholeheartedly recommend NDR to all my friends and family! Financial freedom is now in sight as opposed to last week... I did my best to keep up with the payments, but the principal owed was not being lowered at all!! Thanks for all you do!!

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    Verified purchase
    StaffProcess

    Reviewed June 20, 2018

    My originator and welcome center specialists have been outstanding in communicating the facts relating to the program and answering my questions. I feel relieved, safe and cared for in making the decision to consolidate. I look forward to being debt free in such a short period of time.

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    Verified purchase
    Staff

    Reviewed June 20, 2018

    My experience applying for debt relief was excellent. Erik ** was very helpful in my decision. I look forward to working with you for the next few years. Thank You for giving me peace of mind and relieving so much stress.

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    Verified purchase
    Staff

    Reviewed June 20, 2018

    Each person was knowledgeable and relaxed. I felt comfortable with enrollment and how great they were with getting me documents electronically. The representatives for this company are the best and they are patient. I would recommend them to anyone trying to get out of debt.

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    Verified purchase

    Reviewed June 20, 2018

    It's taken a load off me. I feel a little relief already. Just want this to go away. Happy that I found something that may help me. It's been so stressful. Happy to hear that there is a way out of this.

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    Verified purchase
    Customer Service

    Reviewed June 20, 2018

    Hoping all will go smoother than it sounds. I had a hard time understanding the second call's voice. I'm grateful for the chance to get out of debt at my fixed income. I was assured I can rely on NDR if any problems from creditors arise. Thank you!

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    Verified purchase
    Customer Service

    Reviewed June 20, 2018

    My initial interaction has been amazing, I am in the customer service business and I believe that NDR has given me one of the best experiences so far and I look forward to continuing to work with them. I am excited to make my way to financial freedom with NDR in my corner, being able to ask any questions I have and getting them answered makes it an even more peaceful experience.

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    Verified purchase
    Customer ServiceProcessTransparency

    Reviewed June 20, 2018

    Great costumer service. Clean and clear about everything in the process and willing to answer any question about the process, it give me hope to know that I was going to be able to be help and feel secure about all the help available for me.

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    Verified purchase
    Customer ServiceStaff

    Reviewed June 20, 2018

    Had a great experience with Oz ** and the woman that did my welcome call. All questions were answered with easy understanding. I kept trying to see if there was any cons to what I was doing and I couldn't find myself not doing this debt consolidation since it will be helping me become debt free 5 years early, and saving me 22k over the next 8 years. Thanks everyone.

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    Verified purchase
    Customer ServiceStaffProcessTransparency

    Reviewed June 20, 2018

    I was sinking in debt after losing part of my income. I wasn't behind, but growing close. I reached out and got an immediate response by email and phone. I wasn't able to call back for a few days, but I called and Spoke to Rachel **. She was amazing and very personable. She walked me through the process and before I knew it, I was all set and I feel a lot of weight off my chest. I can breathe easy knowing you guys are taking care of me. Thank you so much for all you do.

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    Verified purchase
    Customer ServiceStaff

    Reviewed June 20, 2018

    I could not be happier that I got Shelley ** when I made my phone call into National Debt Relief. She has been more than willing to help me along this path to better my financial situation and has answered all my questions in a very professional manner. I have emailed her several times with questions and all responses have been very quick and helpful in getting me started. 11/10 would recommend her and the very nice lady (whose name I have forgotten) I was transferred to to anyone that is looking to get debt relief from student loans.

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    Verified purchase
    StaffProcessTransparency

    Reviewed June 20, 2018

    Everything was "EXCELLENT" being explain by you about the program and I was able to understand clearly. Thank You!!!! I will recommend your program to any and all who need debt help. Your people are very professional and courteous. Plus they listen to all of your concerns about debt relief to better help you to make to best choice.

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    Verified purchase
    StaffProcess

    Reviewed June 20, 2018

    They were very helpful. I appreciated the professionalism and understanding. They were so patient and took the time for you to understand the process. It is great to have someone that can help when I was not sure what I was going to do.

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    Verified purchase
    Customer ServiceStaffProcess

    Reviewed June 20, 2018

    Joseph was courteous, understanding and extremely helpful explaining the process. He made me feel comfortable and secure. I've been postponing this call for months and was afraid of any hardship or difficulties to have it approved and well monitored. I start the process feeling confident that my life will be much better within a couple of years. Thank you.

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    Verified purchase
    StaffTransparency

    Reviewed June 20, 2018

    Very friendly, polite and making me feel so much comfortable and easy where I can understand the procedure. The agreement is well explain and the documents can be signed in a convenient ways. Looking forward to this family and heading to debt free days.

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    Verified purchase
    Customer Service

    Reviewed June 20, 2018

    Enrollment seemed ok but very tedious. Rep talking while I tried reading documents very difficult. Talked too fast felt like the "bums rush". Welcome was awful, not all of us seniors are computer savvy. Too many emails burying me. Talked too fast. Very stressful to a senior.

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    National Debt Relief
    Response from National Debt Relief

    Hello Daniel,

    Thank you for bringing this to our attention. We try to maintain the highest standards of service, and can appreciate your frustration when that does not happen. We will be reaching out shortly, but you can also call us directly at 888-660-7427.

    Verified purchase
    Staff

    Reviewed June 20, 2018

    When I alerted the DF about some changes in my income and my hardship I encountered two people who shut me down and refused to understand where I was coming from. They were totally unwilling to help. When I pushed back and said that maybe it was time for me to negotiate with creditors on my own--I was transferred to someone who was “willing” to help. I am not sure about this interaction either as I read this morning the emails he sent me.

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    National Debt Relief
    Response from National Debt Relief

    Hello Sharon,

    I’m sorry to hear about your experience and also want to thank you for sharing your concerns with us. This is definitely not a usual occurrence for our company. We will be reaching out shortly in order to better understand and hopefully resolve your concern. You can also call us directly at 888-660-7427.

    Verified purchase
    Customer ServiceStaffProcess

    Reviewed June 20, 2018

    Everyone was helpful when I started the program. Within two hours I received my first called follow by emails. Customer service was great and they answered all my questions. They allowed me time to review all my paperwork. I really appreciated them.

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    Verified purchase
    Staff

    Reviewed June 20, 2018

    My experience was great, everyone was helpful. This will change my husband and my life a whole lot. Cierra and Keith did very well explaining everything, keeping me in the loop. I will recommend someone to this company. They gave me all information I need. Thanks.

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    Verified purchase
    Customer ServiceStaffProcess

    Reviewed June 20, 2018

    I am just starting the National Debt Program and very nervous about being in the program, but I must say Atif ** has been very helpful in reassuring me this is a best opportunity to get out of debt. I am a retired customer service representative and I have to say everyone I have spoken to so far has given outstanding customer.

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    National Debt Relief
    Response from National Debt Relief

    Phyllis thank you for taking the time to get in touch with us. We're very pleased that your experience with our agents was positive. We encourage you to check in with our team when you can so you can stay updated on the account. We'll reach out when we have news for you. Best of luck as you complete the program!

    Verified purchase
    Customer Service

    Reviewed June 20, 2018

    I cannot give 5 stars until I see what NDR can actually do for me. The customer service experience was good and I feel hopeful. I chose this company due to the reviews and affiliations. I am fairly confident in their ability to deliver what they said they could.

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    Verified purchase
    Customer ServiceStaff

    Reviewed June 20, 2018

    My recent call to National Debt Settlement was very professional and courteous. Oscar really did everything he could to help me get started. I’m looking forward to the day when I am debt free and able to start over. Thank you.

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    Verified purchase
    StaffTransparency

    Reviewed June 20, 2018

    Mr Steven ** was a very decisive and honest and everything was well explained by him which gave me a sign of relief before this even got started. I enjoyed talking to him the whole time. He absolutely gained my trust within no time because he was very professional caring and honest and most important he was very helpful so I would like to personally Thank Mr Steven ** for all his help.

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    Verified purchase
    Transparency

    Reviewed June 20, 2018

    My husband and I feel comfortable and excited to get rid of all the bills the way National Debt Relief has explained to us. They answered all our questions and explained everything to us. Can't wait to get started on this journey to debt freedom.

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    Verified purchase
    Staff

    Reviewed June 20, 2018

    I would like to thank one of your employees (Nancy) who was excellent with communicating information to me and assisting me with this new experience. She was very patience and encouraging. She was able to assist me so now I can say that we make the right choice in eliminating my bills. She was so polite and understood my needs. She talked me right through the procedure and answered all questions I had. An excellent job done for me the customer. Thank you so much.

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    Verified purchase
    Customer ServiceStaffProcess

    Reviewed June 20, 2018

    Everyone that I spoke with on the phone was friendly and helpful and I’m so happy to start this process and become debt free! I’m looking forward to communicating with NDR throughout this process because they seem like a group of people who care.

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    Verified purchase
    Customer ServiceStaff

    Reviewed June 20, 2018

    Both people that I talked to were very helpful and informative. Every time that I asked a question, they were very happy to answer. Steven was very patient with all of my questions. They were both very courteous and friendly.

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    Verified purchase
    Customer ServiceStaffProcessTransparency

    Reviewed June 20, 2018

    Excellent and polite clear communication and service by Jeff **. Explained how the program worked and answered all questions in detail. Was very friendly and timely with calls. I will be recommending friends because this is a very good program.

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    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed June 20, 2018

    Very professional, great customer service, easy to understand, explained in a very professional manner. A very professional company to deal with. Would be able to refer other people and friends to this company. Anyone should be able to complete the program with the outline they give you.

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    Verified purchase
    StaffProcess

    Reviewed June 20, 2018

    The team is very helpful and informative. They made this process so much easier than I thought it would be. Awesome experience. I would recommend this team to anyone I know that needs help with debt relief help. I was stressed thinking of the process but they really made it easy.

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    Verified purchase
    StaffTransparency

    Reviewed June 20, 2018

    This gentleman (James) was polite and patience. He was very informative and explained everything as we went along. He listened to my concerns and helped us to understand the upcoming months of what is to be expected of us And how to become debt free.

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    Verified purchase
    Customer ServiceStaffProcess

    Reviewed June 20, 2018

    It was so easy to begin the process. Steven ** was so helpful and reassuring. Thank you NDR for your help so far. The stress of my debt was nearly overwhelming, after just a few minutes on the phone with ndr and I began to feel more at peace.

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    Verified purchase
    StaffProcess

    Reviewed June 20, 2018

    I worked with Aaron ** today getting enrolled into the debt relief program. He was very helpful and made the process extremely easy. The whole process from start to finish took about an hour. At the end of that hour I felt relief like I haven't felt in months. Thank you so much Aaron! You have no idea how much that hour has changed my life. He is an amazing asset to your company. Give that man a raise!

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    Customer ServiceStaff

    Reviewed June 20, 2018

    I was on the phone today with John. He was able to answer all my questions. I have been looking for an answer to get rid of some of my debt. John seemed happy to help. Rare in this world to have some kind of help. Always had to go out in the world and get what I needed.

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    Verified purchase
    StaffProcess

    Reviewed June 20, 2018

    The whole process of getting everything setup was extremely pain-free and helpful. Both of the representatives that helped me were extremely helpful and knowledgeable. I was a little nervous at first. I thought "here we go again. Another company that wants my money." That was not the case this time. I am very happy that I enrolled in this program and look forward to being debt free. Thank you NDR.

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    StaffProcessTransparency

    Reviewed June 20, 2018

    National Debt Relief was very understanding to my needs, no judgement and welcome me in the program. They explain the program into detail and simple word for me to understand. They assured me that they will be there all the way in the process of the program and if I legal help they will be there as well.

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    Verified purchase
    Transparency

    Reviewed June 20, 2018

    Counselors were attentive and appeared to be honest/forthcoming when enrolling me in the debt relief program. I was talked through the contract and the representatives seemed to be transparent. I feel confident that I'm on the right track working with NDR.

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    Customer ServiceStaff

    Reviewed June 20, 2018

    I would definitely recommend this company for debt resolution! The customer service representatives are all professional and helpful and they work fast. In the short time I have been enrolled in the program, two of the accounts have been resolved and another is in the works. Thank you for the good experience National Debt Relief.

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    StaffProcessTransparency

    Reviewed June 20, 2018

    Great service. I'm very happy with the result I got from them. They explained to me step-by-step how the program work. The good thing is I don't have to deal with collection agency anymore, they take care of everything for me. I would definitely recommend National Debt Relief to all my friends and family, they are the best.

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    Customer ServiceStaffTransparency

    Reviewed June 20, 2018

    Everyone is very professional and they make you feel comfortable. I’m so relieved that my debt is going to be paid off with one payment per month. Everyone I spoke to took the time to answer my question and if I was still not understanding they would patiently explain it again until I understood.

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    Reviewed June 20, 2018

    My experience was uplifting although there was lots of information and was reviewed rapidly. I am excited to be debt free down the road. I just hope the process goes smoothly and I won't have to use the legal services.

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    Staff

    Reviewed June 20, 2018

    Speaking with someone regarding my financial situation hasn't been easy. It's rather embarrassing to admit having financial hardships. However, the representatives I spoke to were very helpful, knowledgeable, professional, and I felt some relief. I really appreciate the help I received from both representatives. I can honestly say that I am now breathing easy knowing that I have a professional team helping me get my finances back on track.

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    Customer ServiceStaffTransparency

    Reviewed June 20, 2018

    I was overextended and my wife was in school and we’re having trouble keeping up. National Debt Relief was the most highly recommended of the debt relief companies so I decided to go with them. We did the enrollment process in the night so it was easy enough. They told us what they need us to pay, asked us if we could pay that and we agreed. The process could’ve been explained a little bit more clearly though. But for the most part, any misunderstandings have come from our little focus on the conversation due to the harrowing nature of what we were attempting and in the end, we felt a lot better.

    They’ve listed our debt and they’re paying it off, they’re offering settlements to those companies as those companies come looking for them. The debt negotiators are always courteous and helpful and answer questions calmly. They sound like they actually know what they’re doing and they’ve been trained to do this and it’s not like I’m calling a support center in Mumbai. They’ve already retrieved and achieved four settlements and more will be coming down the road as we have a total of 16. Also, when we have interacted with their customer service team, it’s just as good each time. Overall, National Debt Relief is adequate and helpful.

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    Customer ServicePriceStaff

    Reviewed June 20, 2018

    I originally went through Lending Club which was something I shouldn't have done. I didn't do my research and it cost me a lot more money in the long run. National Debt Relief provides me with debt consolidation and settlement, and they’ve got a huge portion of the cut down on a lot of the settlements. It’s helping me get my debts paid off, which is a great thing. Everybody’s pretty polite, nice and very informative. Someone gets back with me, so it’s pretty good customer service. I’m happy with the whole situation and it cost me a lot less than what I was gonna have to pay with the interest.

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    StaffTransparency

    Reviewed June 19, 2018

    Both representatives for National Debt Relief were clear to understand and answered all questions and concerns. They were able to help relieve any anxiety I had about signing up with National Debt Relief program. I feel I have taken the first step to become debt free.

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    Customer ServiceStaff

    Reviewed June 19, 2018

    the agent called to do my welcome call and although it was not who I had originally talked to she was pleasant and courteous, she had an accent but I was able to understand her clearly. She was precious and helpful answer with my answers, she made sure I understood everything. It was a pleasant experience.

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    StaffTransparency

    Reviewed June 19, 2018

    They made it as clear as water how everything would work. They also cared about my situation and made sure I was happy with the outcome. They also made sure I understood everything before proceeding any further. I would recommend them to anyone anytime.

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    Staff

    Reviewed June 19, 2018

    I am so positive about being debt free. Everyone is so knowledgeable as they walk me through something that I have never experienced before. If it can be done, this program, National Debt Relief, can be the one to do it. I know it was my Lord that led me in this direction.

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    Customer ServiceStaff

    Reviewed June 19, 2018

    Each representative that I have spoken to was friendly, professional, and very helpful. They were able to answer any questions I might have and made me feel less anxious and worried about needing their services. I spoke with Eva and Marcus and each one was very friendly and professional.

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    Staff

    Reviewed June 19, 2018

    I was very nervous about this decision and had a lot of questions, both people I talk to were extremely courteous and answered all my questions. I would definitely recommend to a friend or anyone who is struggling or drowning in debt. I have just started but taking the first step has already release some of my anxiety. Thank you for helping me.

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    Customer ServiceStaffProcessTransparency

    Reviewed June 19, 2018

    I was feeling like a loser with all this debt but National Debt Relief was helpful, professional and non-judgmental. They walked me through the process and explained everything thoroughly. I feel hopeful that I will be able to get control of my life and finances and have a positive future. I couldn't have done it without them. I highly recommend them. It was fast and simple. I'm glad I made that call. Thank you.

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    StaffTransparency

    Reviewed June 19, 2018

    Joseph ** and the Welcome Call team have been excellent. They were clear, courteous, and thorough when talking me through the program and steps. I would definitely recommend this program to anyone in need of debt help. Thank you so much!

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    StaffProcessTransparency

    Reviewed June 19, 2018

    Your representatives are very helpful, they explained everything to me. They were very patient with me in helping me through the process. This has been a great lift off my shoulders, Thank-You! I hope the next four yrs goes as smoothly as this first process did!

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    Customer ServiceStaffProcessTransparency

    Reviewed June 19, 2018

    Just enrolled, so far seems to be a good program for me. On the "welcome" call, I had difficulty understanding what the associate was saying. He talked so fast. But overall I am pleased with how well everything has been explained in great detail.

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    Customer ServiceStaff

    Reviewed June 19, 2018

    Very professional company. Erick answered all my questions. Janice was great on the welcome call, made sure I understood everything. I would recommend this company to family or friends. They both were polite and made me feel welcome. Understood my problems.

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    Customer ServiceStaff

    Reviewed June 19, 2018

    All of my questions were answered to my satisfaction, Conner was excellent. My welcome call was sufficient, not exceedingly great but not bad either. Stephanie was a little difficult to understand with her accent, but she was very helpful and answered any questions I had as well.

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    Staff

    Reviewed June 19, 2018

    The representative was very friendly and helpful. Hopefully everything gets resolved smoothly and efficiently. I want to be in touch with the same representative again. Thank you for everything is great. Keep up the good work. I'll be in touch.

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    StaffProcess

    Reviewed June 19, 2018

    Amazing!!! I'm so thrilled to be working with you guys. I felt so lost and buried and didn't know what to do to get out of this situation. The entire process was as painless as possible (regarding what's at hand) and both Krystal and Frank (I believe) were so helpful and accommodating. I feel taken care of. I feel in charge of my debt and I now have a plan. Thank you.

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    StaffProcess

    Reviewed June 19, 2018

    My experience with this company has been very satisfying and I hope to be an equally good participant in the program chosen for me. Thanks to everyone who has taken the time to try and help me. You were really there for me.

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    Customer ServiceStaff

    Reviewed June 19, 2018

    Great customer service. Talked to a rep that was really nice and made me feel good about getting a jump start to finally have peace of mind with my debt. He also made me feel excited about my future financially. I am looking forward to having a good relationship with the company.

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    Staff

    Reviewed June 19, 2018

    Very helpful and made me feel good about my problems. I am looking forward my new help with my new way of control of my bills and spending habits. This should make life much better and give more time to enjoy my retirement with my family and friends.

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    StaffTransparency

    Reviewed June 19, 2018

    Great personality and a good service. The best to explain everything about my decision I take. Thank you to help me about the situation the I have. I chose your company because you have a great report about take care people like me.

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    Verified purchase
    Staff

    Reviewed June 19, 2018

    Lance ** was the most helpful representative and answered all my husband and I questions about our debt and how NDR works and the procedures. Was not pushy in any way. William was excellent at welcoming us and precise about our info and was very patient with me as I live a chaotic life. Definitely will recommend NDR to any and all who may need help.

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    Staff

    Reviewed June 19, 2018

    Representatives friendly, honest, straightforward to address whatever issues related to your financial condition, find the very best option to fit with your budget that help you pay off your debt faster in the timely manner to become a debt free. Would recommend.

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    Verified purchase

    Reviewed June 19, 2018

    Amazing service!!! Very helpful from start to finish, working with you every step of the way! I'd recommend to anyone looking to get out of stressful debt and turn their life around! Narrowed it down to a 2 year plan!

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    Verified purchase
    Customer ServiceProcess

    Reviewed June 19, 2018

    It felt so amazing to take the first step in becoming debt free. Nick and Blake assisted me and were able to answer all my questions (I had a ton). Thank you for helping me through this process and not making me feel embarrassed about asking for help!

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    Verified purchase
    StaffProcessTransparency

    Reviewed June 19, 2018

    The entire process was quick an easy. The initial agent, Tee **, was courteous and thorough. All of my questions were answered and the entire process was "walked through" with me step by step. I feel that NDR is working on my behalf to see that the entire procedure is a "win/win" situation for the both of us. Thank you very much!

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    StaffProcessTransparency

    Reviewed June 19, 2018

    He explained the process very well. He has a kind and generous voice, and made the process easy. Thank you!!! I feel so much better going through this, knowing NDR is helping along the way. It's almost too good to be true.

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    Verified purchase
    StaffProcess

    Reviewed June 19, 2018

    I just got enrolled into the program and so far everything has been easy to set up and they provide a lot of information. Hopefully this program will get me out of debt. The representative I have spoken with have been very kind, very understanding and answers all of my questions.

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    StaffTransparency

    Reviewed June 19, 2018

    Speaks clear to easily understand. And make you feel comfortable, don't feel like being rush, professional, when asked to say it again, she explains it clear so I understand. She is courteous. Most of all she has calm voice and makes client not nervous. I would say she is thorough in her explanation. Yes I am new to this. Am glad she is the welcome person. I would recommend Debt Relief to a friend.

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    Staff

    Reviewed June 19, 2018

    I would definitely recommend this to a friend. Didi help me and was really nice. He answered all my questions. He was very professional at all times. Am so happy I found you guys. If someone I know I would recommend without a thought!

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    Verified purchase
    Customer Service

    Reviewed June 19, 2018

    Signup was easy and they went over everything. All the documents were provided and reviewed by section and then the welcome call verified for accuracy. I hope to be successful in the program and move on. I like that you can pay in advance.

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    StaffProcess

    Reviewed June 19, 2018

    Three words that describe the help I received. Made me feel comfortable with my decision. Although the position I am in, I created. They made me feel better about the situation at hand. Very thankful. I would recommend this program to anyone that has a hardship and needs help!

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    Verified purchase

    Reviewed June 19, 2018

    So far seems it's going well, when this process is completely over and I'm debt free I can more likely elaborate more if it was all worth it. So far they been communicating with me when they have talked with creditors about resolving my debt!

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    National Debt Relief
    Response from National Debt Relief

    Alexandria, thank you for taking the time to leave feedback for us. We can't wait to hear about your experiences as you continue in the program. Best of luck to you and we look forward to more good news!

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    Customer ServiceStaffProcess

    Reviewed June 19, 2018

    The gentleman Dwayne was super sweet and made this process so much easier and very easy to understand. Answered all questions and the lady about legal part was super sweet. She made sure I was set up and understood everything that was going on.

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    Verified purchase

    Reviewed June 19, 2018

    Danny was very patient in showing me the steps to take in enrolling in this plan. I feel very comfortable that this will provide me some relief from my mounting debt situation. I look forward to be able to complete this new plan.

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    Verified purchase
    Customer ServiceStaffProcess

    Reviewed June 19, 2018

    Everything went very smoothly. Lonnie was very helpful and patient. The process went very quickly. The welcome call person was very professional and polite and he verified that I understood everything that I was signing. I would recommend this company to anyone who was trying to pay off their credit card debt.

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    Customer ServiceProcessTransparency

    Reviewed June 19, 2018

    Very informative and plenty of opportunities for q&a making sure I know what is going on. I understand the complete process and know what to expect. Communication throughout the whole process and easy to understand forms. Overall very happy with service.

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    Verified purchase
    Customer Service

    Reviewed June 19, 2018

    When I called I was very apprehensive about the services offered. In a time where fraud is very prevalent however Ben and Keith were very professional and cleared all my doubts. I will definitely recommend to a friend in need.

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    Customer ServiceStaff

    Reviewed June 19, 2018

    I'm nervous but based on the good reviews of this company I think I made the right decision. Lots of email, but all helpful, and lots of instructions but all necessary. The first woman I spoke with was very helpful.

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    Verified purchase
    Online & AppStaffProcess

    Reviewed June 19, 2018

    Great friendly staff. Was a smooth process and everyone was extremely knowledgeable. No pressure and understanding. Website is easy to navigate and access. Both caller were nice and efficient making it all the less stressful. I would recommend to anyone I know needing help in the future.

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    Verified purchase
    Customer Service

    Reviewed June 19, 2018

    Very explanatory and easy to understand. Everything was read to you to your understanding and you are given the opportunity to ask questions. Good assistance and customer service couldn't be better. Would definitely be recommending to those that need this kind of service.

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    StaffTransparency

    Reviewed June 19, 2018

    Ramzy is one of the nicest people I have met. He is very patient and kind. He made me feel comfortable and consoled me to the fullest. I would recommend other people to this program. The other guy who explained everything to me was very professional also.

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    Verified purchase

    Reviewed June 19, 2018

    All my questions were answered and I was put at ease. I feel so much better now that I have taken this step to better my financial situation. I feel like I can finally breathe easier now. I can actually plan my day and not have to worry about where the money will come from. Thank you.

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    Verified purchase
    Customer Service

    Reviewed June 19, 2018

    This will help my credit and life tremendously and God is blessing me because of my obedience to His call on my life and this is His way of getting me back on track to living a good example for others!

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    Verified purchase
    Customer ServiceStaffProcess

    Reviewed June 19, 2018

    They answer all my questions without hesitation, very helpful and knew what they are talking about. I was in doubt but they gave me security and made me believe I can trust the process. I will recommend to anyone who is interested.

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    Verified purchase
    StaffProcessTransparency

    Reviewed June 19, 2018

    Great service. Connor was very patient and explained things really well. The whole process took less than 48 hours. This company had the highest rating. Working out what I used to pay for my credit card bills this is much less.

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    Verified purchase
    Customer ServiceStaffProcess

    Reviewed June 19, 2018

    Drew ** was the first person I spoke with and Laurel was whom I spoke with on my Welcome Call and they both made me feel very comfortable and made sure I understand every step of this process. Excellent customer service and were both very informational.

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    Verified purchase
    Staff

    Reviewed June 19, 2018

    My experience was great. I felt comfortable and they made me feel at ease about the end results. I am for sure going to let my friends know about debt relief program. This gives me a great opportunity to start fresh with learned experience lessons how important good credit is. Thank you.

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    Verified purchase
    Customer Service

    Reviewed June 19, 2018

    Thank you for the welcome call. I felt very at ease and well informed all over again and feel very satisfied. I hope in the future I am kept well updated and can't wait to be debt free. Thank you again and have a great day.

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    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed June 19, 2018

    Everything was explained to me and everyone was courteous and nice. I would definitely recommend to a friend. The process was easy signing everything over the phone via email. I like that enough time was spent explaining how everything works.

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    Verified purchase
    StaffProcess

    Reviewed June 19, 2018

    The process was quick and easy and everyone was very supportive. Daniel was very knowledgeable about the program. He didn't make us feel ashamed of our debt, but rather we felt empowered that we could do this program and finally be debt free.

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    Verified purchase
    Process

    Reviewed June 19, 2018

    Very helpful long process but they were very good at what they were doing. I didn't want to go thru the process of debt relief but the man and woman that took care of me did a very good job seeing me thru the process.

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    Verified purchase
    Customer ServiceStaff

    Reviewed June 19, 2018

    When I contacted NDR I had no idea what to expect. I worried if I made the right move with the right company. It's been about Six months now and NDR has settled 60% of my debt. Great company with great people that actually care about you. I can't say enough good about NDR. If your drowning in debt give these guys a call, you won't be disappointed.

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    Verified purchase
    StaffTransparency

    Reviewed June 19, 2018

    Everyone that I spoke with was friendly and understood that life happens and did not make assumptions when I explained my circumstances. I am very happy so far and can't wait to see my future brighten because of everyone's assistance.

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    Verified purchase
    Staff

    Reviewed June 19, 2018

    The representative was very professional and didn’t make me feel uncomfortable discussing my financial situation and I really did appreciate that. The underwriter was informative but I did have some difficulty understanding him clearly so might suggest slowing down when going over the terms but he too was very professional.

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    Verified purchase
    StaffTransparency

    Reviewed June 19, 2018

    So far so good! Explains everything and answers all my questions! The process to set everything up was super easy! Very much so user friendly! I can't wait for all my debt to finally be gone! Thank You for all the help you have provided!

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    Verified purchase
    Customer ServiceStaff

    Reviewed June 19, 2018

    Very professional. Not pushy, I felt comfortable speaking with them on my concerns. Very patient with me. Would definitely recommend. Answered all my questions, very difficult questions. I feel that I could sleep well tonight. My agent and the welcome call representative were very good.

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    Verified purchase
    PriceStaffProcess

    Reviewed June 19, 2018

    NDR helped me get my creditors off my back. I’m still on the program and their reps are very helpful. The cost of the service is fair and NDR puts my mind at ease.

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    Verified purchase
    Staff

    Reviewed June 19, 2018

    National Debt Relief is really slow and their fees were exorbitant. I wish I would have done more research on them. The enrollment process wasn't very easy, but I did it. And somehow I missed the fine print as to how much they were taking and how much they were paying to the creditors. My negotiator told me everything is gonna be great but everything isn’t. And years ago, I worked with another company and they took $5 for every bill that they paid. I wanted to consolidate my credit card debt and I used National Debt Relief's services, but too much money goes to them and not enough money goes to pay the creditors. I pay $125 every other week and they’ve paid off two out of my twelve creditors. I’ve been doing this a couple of years and it’s too late to cancel now because I’ve been paying for so long.

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    National Debt Relief
    Response from National Debt Relief
    Hello Kathryn,

    I’m sorry to hear about your experience and also want to thank you for sharing your concerns with us. We will be reaching out shortly in order to better understand and hopefully resolve your concerns. You can also call us directly at 888-660-7427.

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    Online & App

    Reviewed June 19, 2018

    I'm very happy having received a letter from one of my creditors telling me that my debt was all paid in. I started working with National Debt Relief on my debt in the end of 2017 wherein I pay them so much every month, and they take care of the debt. I went through their enrollment process and everything went smoothly. I had a payment plan but if I could not pay one month, they'd say, “Okay. Make sure you let us know when you're not gonna be able to make the payments.” They'd talk to me and they'd make sure that I was in agreement with everything. So far, my debt is being cleared up and I'm not stressed about bill collectors. I still get the letters from some of them though and those creditors get notified that I am in the NDR program. NDR also got me informed about their website where I can go to and check everything they do, every step of the way, so I'm aware of everything. I'm very happy and satisfied with National Debt Relief. It is working for me.

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    Customer ServiceStaff

    Reviewed June 18, 2018

    Richard ** was very professional, yet personable, empathetic, understanding and kind. This was a very difficult decision for me, and he made it easier. I felt fortunate for having gotten him on the other end of the phone when I first contacted NDR.

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    StaffTransparency

    Reviewed June 18, 2018

    My contact there was Kathleen. She was very professional And took her time to explain and answer any question I had asked. I really felt she knew her job and felt very confident That it will be well handled throughout my term.

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    Staff

    Reviewed June 18, 2018

    Everyone including the welcome yeah had given me nothing but positive and accurate information. I am putting my full trust in this team and hope it relieves me if my current situation. I am very happy to know that I have a law team standing by in case something does happen before the debts are settled.

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    Verified purchase
    Staff

    Reviewed June 18, 2018

    It's been great so far and look forward to see how this works out. Everyone has been very understanding and friendly support seems readily available to me if anything does come up. It will be nice to see me get out of debt and not living paycheck to paycheck.

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    ProcessTransparency

    Reviewed June 18, 2018

    Joe ** walked me through the process and he made it all clear and easy. The callback and final checkout was easy but lengthy. I would recommend this service to all I speak to with all of my associates.

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    Verified purchase
    Staff

    Reviewed June 18, 2018

    So far everyone I’ve talked to has been so helpful and reassuring! Stephanie and Calvin do a great job! I’m so happy and relieved to finally get started being debt free! Thank you for all that you do for people who just need help getting out of debt!

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    Verified purchase
    Customer ServiceStaffProcessTransparency

    Reviewed June 18, 2018

    The employees are helpful and friendly. They are willing to explain more if you need it. They also don’t rush through the process which is nice. They are easy to understand and they don’t get frustrated with you. I like how they give you an option of writing the phone number and emails down or to send you an email with all the information.

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    Verified purchase
    Customer ServiceStaffProcess

    Reviewed June 18, 2018

    Tiana ** was very knowledgeable and helpful throughout the entire process. She took the time to answer any and all of the questions that I had. She was also very polite which in customer service is a must. When I asked her additional questions, she provided responses to those as well. She definitely is an asset to your customer service team.

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    Verified purchase
    StaffProcess

    Reviewed June 18, 2018

    The people I spoke to were extremely helpful and nice. I appreciate all their help with this process. My experience was quick and easy. I'm really looking forward to becoming debt free and working National Debt Relief to achieve that goal.

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    Verified purchase
    StaffProcess

    Reviewed June 18, 2018

    I spoke with James **. He was very helpful in explaining everything clearly, this program will help me save a lot of money and relief a lot of stress also, I will recommend it to all my friends. I just want to say thank you.

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    Verified purchase
    Customer ServiceStaffProcessTransparency

    Reviewed June 18, 2018

    From the first call the experts were very helpful. They explained the whole process. I’m thankful for the Guidance and assistance. This will truly give me the financial relief that I need. I am totally satisfied and will recommend this to anyone.

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    Verified purchase
    Staff

    Reviewed June 18, 2018

    My debt is not as large as most but for me, it was enough to do something about it. So I called National Debt Relief, work with the best in my opinion client success team, and know I'm completely going to be debt free.

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    Verified purchase
    Staff

    Reviewed June 18, 2018

    Both representatives were personable and knowledgeable. I feel as though I made a good decision for my financial future. They both took their time and stopped periodically to make sure I was up to speed. They were both very respectful and empathetic.

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    StaffTransparency

    Reviewed June 18, 2018

    Went through everything thoroughly and concise. They were really helpful and I can’t wait for this to be done and move on with my life. They explain everything to me to where they answered my question before I can ask them. I like that.

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    Verified purchase
    StaffProcess

    Reviewed June 18, 2018

    Mark **, the debt specialist is very helpful. He really makes me feel secure when he was explaining all the process. I am very excited and looking forward to be debt free. Thank you very much! I will definitely share this to my friends.

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    Verified purchase
    Staff

    Reviewed June 18, 2018

    I called for a debt relief loan and spoke to two of your employees that were very professional and courteous. They gave me some hope and made me feel better about paying off my debt. I want to thank both employees for being so nice.

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    Staff

    Reviewed June 18, 2018

    Paul was very helpful and very informative to all of my questions. He took the time to work with me and was very understanding when I said I needed to review all of the options on my own first. Later on I talked with the Welcome line. The gentleman who worked with me was efficient and kind. I am quite pleased with how pleasant everyone has been.

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    Customer ServiceStaffProcessTransparency

    Reviewed June 18, 2018

    The gal who initially signed me into the program did an excellent job explaining how the program works & how it could benefit me. After much thought (there was no pressure) I did decide to utilize the program to help me overcome my problem. I also received a call from the Welcome service and was equally helped. The fellow patiently explained & answered all my questions - those things I had not thought of before. I appreciated the quality customer service that both offered. Different personalities, but both were equally good. I realize that the responsibility is on me to make this work, but I feel good about the back-up I will have.

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    National Debt Relief
    Response from National Debt Relief

    Andrea, thank you for taking the time to leave a review. We think you made the right choice to let us handle your debt, and we'll do our best to make sure that trust isn't misplaced. Please stay in touch and let us know if there's anything we can do to make your time with us as stress-free as possible.

    Verified purchase
    Staff

    Reviewed June 18, 2018

    Every person that I talked to were incredibly friendly and answered my anxiety filled redundant questions! The staff seemed very genuine and eager to put my mind at ease. The layout of the program seems very simple and easy to use as well.

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    Verified purchase
    StaffTransparency

    Reviewed June 18, 2018

    I can't explain how grateful I am for the help I received!!! I can honestly say I can breathe again. Thank you so much for everything. The people that have helped me with my case we're really friendly and knew what to look for and ask all the right questions.

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    National Debt Relief
    Response from National Debt Relief

    Michael, it's good to hear you feel like you finally have some breathing room again. Thanks for taking the time to let us know how things are going with you. We're happy to have you as our client and we look forward to working with you and helping get your debts resolved.

    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed June 18, 2018

    From my first call to National Debt Relief, I was treated with respect, and all associates I have come in contact with, were all courteous, informative and clear. Was always clear about each step in this process. I believe National Debt Relief will handle this process with professional ways. I feel I can trust National Debt Relief with this program.

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    Customer ServiceStaff

    Reviewed June 18, 2018

    Got myself into bad credit card debt and after doing all my research I decided to contact National Relief. Extremely happy with Arthur ** and the customer service rep. Answered all my question and made sure I understood every step. Look forward to being debt free in 28 months with a small payment.

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    Customer ServiceStaff

    Reviewed June 18, 2018

    Very polite, informative staff. So far so good. Very good experience. Easy format which easily was accomplished. Additionally legal representation is a plus. Setting up online account will enable you to watch your account. Claudine was very helpful and returned my calls.

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    Verified purchase
    StaffTransparency

    Reviewed June 18, 2018

    Everyone were very forthcoming with information to help my credit solutions. They explained everything in detail. The support of knowing that they are going to work in our behalf is a big relief. Super pleased with National Debt Relief Service.

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    Verified purchase
    Staff

    Reviewed June 18, 2018

    I was referred by a friend who had her debt consolidated and I am so happy that I did too! I feel a weight lifted off of my shoulders. Glenn ** was such a huge help and very professional. I hope that I can be debt free soon.

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    Verified purchase

    Reviewed June 18, 2018

    I had a great experience so far and was glad Shomari was able to help me work within my existing budget to get this debt off my shoulder and I look forward to being debt free sooner than I had personally budgeted the freedom!

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    Verified purchase
    StaffProcessTransparency

    Reviewed June 18, 2018

    All representative were clear precise and very helpful. I'm looking forward to being debt free, and I very much happy that NDR is a part of this journey thus far. Mr. ** who was my first encounter and I'm pleased to say that I'll recommend anyone who's in debt to this program and especially to Mr. **.

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    Verified purchase
    StaffTransparency

    Reviewed June 18, 2018

    Clear and concise. Everyone we spoke with was great! They even heard our daughter in the back and were very respectful towards her. Told her goodnight and sleep well. My wife and I couldn't have asked for a better service.

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    Verified purchase
    StaffTransparency

    Reviewed June 18, 2018

    Excellent experience. Knowledgeable, friendly, and thorough assistance with Debt Relief at every step of the way!!! Each step was carefully and thoroughly explained and reviewed in clear, understandable terms. The agents were also very polite and seemed to be sincerely interested in helping me with my debt crisis.

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    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed June 18, 2018

    So far I have had a great experience with everyone I have talked to. Joel ** was wonderful to work with; answered all my questions, explained things thoroughly and was patient through it all. I look forward to the final outcome!

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    Verified purchase
    Customer Service

    Reviewed June 18, 2018

    I really appreciate all the help you being given me. Thank you so much for the help in becoming more relaxed. I also appreciate the questions being answer and explaining to me step by step how everything will be handle.

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    Verified purchase
    StaffTransparency

    Reviewed June 18, 2018

    Krystal went above and beyond to help me with the best plan for my debt relief. She was also a hands on girl and her personality was great. A real people person. The welcome call gentleman was helping to be very clear. Thank you.

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    Verified purchase
    StaffProcessTransparency

    Reviewed June 18, 2018

    Both associates I worked with were helpful and walked me through the process. It was easier than I thought and glad to be on my way to being debt free. I liked that we were able to get this process done on my schedule. Thanks to Sharar ** and Monica **.

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    Customer ServiceStaff

    Reviewed June 18, 2018

    I'm not satisfied with the first representative when I called. I don't like the tone of her voice so I decided to call back again & the second one he was awesome. He talked very nice & not scary at all...

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    National Debt Relief Company Information

    Social media:
    Company Name:
    National Debt Relief
    Company Type:
    Private
    Year Founded:
    2009
    Address:
    180 Maiden Lane, Ste. 2800
    City:
    New York
    State/Province:
    NY
    Postal Code:
    10038
    Country:
    United States
    Website:
    www.nationaldebtrelief.com

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