National Debt Relief Reviews
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About National Debt Relief
National Debt Relief is one of the largest debt settlement companies in the U.S. Founded in 2009, National Debt Relief negotiates with creditors to reduce how much you owe on unsecured debts such as credit cards, personal loans, medical bills, private student loans and collections. It offers personalized plans to help you resolve debt, along with support from dedicated debt specialists.
- Free consultation with debt coach
- Free debt relief quote
- Numerous accreditations
- Professional and responsive customer support
- Easy enrollment process
- Fees can reduce overall savings
- Not available in all states
National Debt Relief Reviews
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Reviewed Nov. 1, 2017
Great people to work with!!! Answered all my questions and in great detail. It was a little scary to start the process but they set my mind at ease. I look forward to the day that all is said and done and the weight is completely lifted off our shoulders. Thank you!!!
Reviewed Nov. 1, 2017
Thank you for all of your help! The team was both friendly and knowledgeable. I would recommend this organization to any of my friends. It was easy and hassle free. The best part is there is a goal-date associated with getting us out of debt.
Reviewed Nov. 1, 2017
National Debt Relief has been very helpful to me. The people are very kind, understanding, and knowledgeable. They have given me peace of mind during a very difficult time. They have walked me through the process and have made sure that I am kept up to date. I would highly recommend their program.
Reviewed Nov. 1, 2017
I was definitely skeptical and nervous at first when signing up for the program. Now I’m 2 years into it and I’m nearly 70% debt-free!! This program has been a tremendous help for me and I’m looking forward to finishing the program hopefully within the coming year. Customer service reps have always been so courteous and helpful with information. Debt Collectors can be very intimidating and the NDR reps were always available to assure me that it will all be taken care of through the program!
Reviewed Nov. 1, 2017
It has been a great experience so far. Super easy to understand, everything is explained very well, and both people who helped me were so nice and helpful. They went into depth about everything they were talking about. I loved that it was fast and easy.
Reviewed Nov. 1, 2017
Very good experience with NDR. Everyone has been very helpful. I do wish NDR would reach out to my creditors with a proposal earlier than they do. At least reach out to them and let them know that the debt has been turned over to NDR.
Reviewed Nov. 1, 2017
I had the absolute pleasure of working with both Kathryn and Evelyn to get started in my program. They were beyond helpful and open to answer any questions I had. They were crystal clear in what I should expect, and did their absolute best to make sure I understood, and was comfortable with the program.
Reviewed Nov. 1, 2017
Great service. Very understanding of the curve balls that life throw you to end up needing help. Having them help feels like a weight is off my shoulders and I am no longer drowning. Glad I choose to go with them. The process is simple and I like how they walk you through it.
Reviewed Nov. 1, 2017
I am very pleased with the service and information I have received from Net and Sean. They have explained everything to me and answer any questions I have. As a new customer you have made me feel confident and at ease. Thank You, Lillian Dickey???
Reviewed Nov. 1, 2017
The rep was very helpful with explaining how program works. He was consistent and stayed in contact with me. I didn't trust it at first, but speaking with him convinced me that this company was legit. I hope this works to clear my debt.
Reviewed Nov. 1, 2017
I've been in debt for years. I've been trying to get out and it has felt like it wouldn't be possible for at least 5 years. National Debt Relief finally gave me the feeling it will happen a lot sooner and cheaper. National Debt Relief gave me peace of mind that I'm grateful for.
Reviewed Nov. 1, 2017
The process way super easy and Mike did an amazing job. I have given info to several of my friends looking to clean up their credit as well. From the first call, to the paperwork, each step along the way was very easy. The system was very user friendly.
Reviewed Nov. 1, 2017
The staff was very professional and friendly. They explained to me how the program works very well, in terms that I could understand. I would absolutely recommend National Debt Relief to my friends and family if they were to ever need a program like this.
Reviewed Nov. 1, 2017
So far, so good. This was a very pain free experience. I was expecting the opposite. Everything was explained to a T. Tia was fast and very pleasant. She the whole experience fast and painless. I hope through my journey to being debt free stays this awesome.
Reviewed Nov. 1, 2017
Michael ** was great to work with. Beyond professional and more than understanding. He gathered my information with patience and without judgment. He was prompt with his return call the next day and made the process simple. I appreciate all that he did to help me out.
Reviewed Nov. 1, 2017
I give my experience an excellent rating. They were extremely helpful in answering all questions and professional. I certainly appreciate the fact I was talking to real people rather than a machine. I would recommend them to a friend. I did make several calls and although they were at different hours the calls were all answered immediately.
Reviewed Nov. 1, 2017
It was a pleasant experience signing up for the program. I would definitely tell a friend. They walked us through the process and worked for us to get the helped we needed. Explained the whole process to me. My family can be debt free in less than three years.
Reviewed Nov. 1, 2017
While setting up my options the staff was incredibly helpful, thorough and knowledgeable. They were able to answer every question and even answered my questions before I was able to ask. They made this process much easier than I ever expected it to be.
Reviewed Nov. 1, 2017
So far I have had a great experience, this was a decision. I have been struggling with my bills for a while. I am looking forward to a good nights sleep. They were very professional, Andrew was diligent, in following up and going over the details. I am looking forward to a good experience eliminating my high interest debt.
Reviewed Nov. 1, 2017
NDR was very thorough and made sure I understood all of the information before moving on. The two gentleman I spoke with were patient and made me feel reassured in this big decision I was making. I would definitely recommend this program to people I know.
Reviewed Nov. 1, 2017
We were pretty much over the head with debt. We tried National Debt Relief and their reps were pretty informative. When they needed us, they called us. We also got the answers we needed if we had questions and so far most of their people that we met were pretty helpful. We signed up in February but they started the settlements only recently. At first, we thought that they were taking a little bit too long but they needed to build up our account. As we’re making the payments, they needed to see about the funds to negotiate with. There seemed to be a little bit of a late fee but that’s based on how much we’ve been giving to them. They’ve helped us by relieving a lot of financial stress that we were on. So far, it’s worked out okay though we don’t know what to expect at the end of the year as far as the write-off being in our income.
Reviewed Nov. 1, 2017
I was paying my bills but not really able to put down any substantial amount on them. I was sick and tired of that so I decided to look into debt relief help. National Debt Relief was referred by a friend, so I went with them. This December will be one year that I have been involved in the program and I’m very happy with it. Every time they contact me, if they don’t reach me at my office number, they call my cell and then my home. It works wonderfully. They’re courteous and fantastic. I would definitely refer them. I have some coworkers that I have referred and they told me, once the holidays were over, they would. It’s an excellent program.
Reviewed Nov. 1, 2017
I had too many credit cards and I was having problems keeping up with them. I needed to figure out a way to get them paid. National Debt Relief has done a good job for me but Discover decided to sue me. It’s my understanding that this shouldn’t happen when I turned it over to National Debt Relief as long as they can work out a deal with them and get them paid. But National Debt Relief has paid off two debtors and is working on a third one. When they get something going with a debtor that they're paying, they get a hold of me right away and ask me if it's good with me. So they're doing good.
Reviewed Nov. 1, 2017
I was on a really tight budget and I had so much going on financially, and I needed help. I called National Debt Relief and asked them if they can help me with my situation. Their rep was good and professional. He was helpful and was telling me what was going to happen and was giving me all the numbers that I kind of want to hit because it can help my debt go down and clear it by how many years. NDR is good and so far, working with them helped me a lot with how I budgeted. I'd recommend them to people like me who need help.
Reviewed Nov. 1, 2017
Signing up with National Debt Relief was alright. They tried to change the account that the money was supposed to automatically come out of but it wouldn’t change. Then I submitted the information so I left it as it is. National Debt Relief has some of the debts down. So far, so good.
Reviewed Oct. 31, 2017
She was very patient, explained everything clear and where I could understand. Changes were needed she handled it without complications. Very pleasant. Helped me through all the forms to sign. And in a timely manner. My husband and I are happy so far.
Reviewed Oct. 31, 2017
I had a wonderful experience from start to Welcome call. Marvo ** was great from the initial set up and explanation. I was a bit apprehensive but he was very forthright with information. I also loved the Welcome call. Everything was explained again and Shawn made sure I understood everything thoroughly. So far a great experience.
Reviewed Oct. 31, 2017
Thank you for all your help. We do hope that this is the right thing to do. However, as it is we are no longer able to make even the minimum payments on our accounts. We are very happy that if all goes well we will be debt free in about four years.
Reviewed Oct. 31, 2017
So Far so Good!! Customer service is so easy and friendly to deal with. Very honest and open about everything. Was able to resolve a debt within the first 4 months, happy so far and encouraging to know I'm finally getting somewhere with my debt!!
Reviewed Oct. 31, 2017
I believe the negotiating team has done a very good job in settling two of my debts. I am very hopeful they can continue to negotiate with the same level of skill for my remaining claims. I do regret that my credit has suffered setbacks and will significantly impact future needs. Credit is a necessity in today's world so hopefully they will have some recommendations for recovery. I sincerely appreciate all of their efforts on my behalf.
Reviewed Oct. 31, 2017
Abe was very professional and answered all our questions. I would recommend this company to others, the veri sign was easy to follow. The pace of the private information was great and the organizations was in very understandable format. Again thanks for Abe's training and doing his job very well...
Reviewed Oct. 31, 2017
Our experience was very good, admittedly we were nervous about this whole process and the gentleman that helped us was so patient and very knowledgeable and things ran very smoothly. We would recommend this program to anyone who thinks they need help.
Reviewed Oct. 31, 2017
This has been a very easy choice to make with the help of the customer service reps. I would recommend this service to anyone going through a rough time with their finances. Thanks for helping me resolve my credit issues.
Reviewed Oct. 31, 2017
Great customer service. They didn't make me feel pressured to fix my debt. The also explained everything really good. If I had questions they would explain until I understand. I'm really happy with the service they provided. They were always very kind.
Reviewed Oct. 31, 2017
Great and comfortable phone call. Andre did a great job. I was very satisfied on the outcome only the procedure. Very easy to do. He walked me through everything. I don’t have any complaints at all. Thank you guys so much. I hope I can save money by doing this and move out. Thanks again.
Reviewed Oct. 31, 2017
I have had great success with National Debt Relief. It feels great watching the bills go away one by one. Balances are also going down and the company is kind & efficient to work with. I'm so looking forward to zero balances. Thank you National Debt Relief.
Reviewed Oct. 31, 2017
The individual I spoke to was Max **. He was very thorough during the process, and wanted to be sure I understood all facets of the program. I really appreciate all of his explanations. This was a difficult decision to make, and I appreciate his understanding and patience.
Reviewed Oct. 31, 2017
The young man with whom I spoke was pleasant and knowledgeable. He explained everything, and went back over some material a second time for better understanding. I ended the call feeling I had learned all I needed to know to begin the program. Thank you for a pleasant experience.
Reviewed Oct. 31, 2017
NDR was extremely considerate and professional during the setup of the program. Johnathan was the representative that I worked with. He answered all of my questions and was extremely professional. Naturally, after he explained the program to me I told him I needed time to think it over. He was understanding, and considerate. I called him back 15 minutes later and told him I was on board.
Reviewed Oct. 31, 2017
Absolutely fantastic! Each person I spoke with made this process delightful. I am forever grateful! Ampi is wonderful at her job and makes certain her clients' needs are met before they commit to the program. Even though I am new to this process, I have a good feeling that things will work out.
Reviewed Oct. 31, 2017
The staff is very professional and have made me feel comfortable. The first person I spoke to her name is Hannah gave very detailed information. I feel very confident that I have made the right choice. I will be sixty years on November 7th and my goal is to retire debt free.
Reviewed Oct. 31, 2017
We have been treated very kindly all the time and the staff had always been very helpful. We are grateful for their help and willingness to work with us regarding our situation when no one else would have. Also I want to point out that the staff has been very diligent to help us get on the right path.
Reviewed Oct. 31, 2017
It has been a good experience sign up for this program. I hope I have a great result. The sign in process was not as bad as I thought. I am happy I took the step to get my financial freedom. I am super happy I choose this company.
Reviewed Oct. 31, 2017
Great services, I feeling a lot better since I set up the account is feel like 1000 pounds have been out my shoulder. As today NDR have been settled in debt 40,000 dollars is incredible the professionalism of the staff.
Reviewed Oct. 31, 2017
The steps was very clear to me and understandable. And I am very happy that I made this big step to clear my mind moving forward. I would definitely recommend this program for those who is having problems paying off their debt. I am looking forward to be debt free.
Reviewed Oct. 31, 2017
I like how every person I spoke with was very friendly and understanding. I appreciate that they always took the time to explain everything in great detail. They made me feel welcome and like they were really truly there to help me become more financially secure.
Reviewed Oct. 31, 2017
They work diligent to help you become debt free! No matter what concerns you may have they always come through. They keep you updated if any problems should come up. I'm so please to say I'm glad they're in my life to help me reach my goal! I'm so grateful!
Reviewed Oct. 31, 2017
Great customer service. The agent that helped me worked with me to find the best solution that worked for me so I did not have to add additional funds and continue to pay off my debt in a timely manner.
Reviewed Oct. 31, 2017
Great customer service. I will recommend this program to anyone that is going through a hard time financially. Mr. ** was a great at assisting me and walking me through the program. National Debt Relief gave me peace of mind when I need it the most.
Reviewed Oct. 31, 2017
So far I am very pleased with my experience, all of the representatives have been friendly and knowledgeable and gotten in touch with me in a timely manner. The only drawback is that it does take a few months for payments to kick in.
Reviewed Oct. 31, 2017
The person I talked to was kind and courteous. He made my call worthwhile to get this done. I would like to thank this gentleman for his assistance with my affair. I would recommend anyone to do the same as I did. The gentleman was very adamant about doing his job correctly.
Reviewed Oct. 31, 2017
Great customer service! I would definitely recommend this company to any other friends or family that needed to get out of debt. I was emailed about the offer and called immediately to discuss the offer. I also had the opportunity to ask about other questions I had.
Reviewed Oct. 31, 2017
The people at National Debt Relief have been great!!! Their service and commitment to their customers is second to none. Please do not hesitate to call them. My problems would still be around if not for them. I would recommend them to anyone.
Reviewed Oct. 31, 2017
I found this process very easy to follow and understand and if questions or concerns were brought up they were addressed very professionally and promptly. My experience was clear and decisively excellent, clearly explained and guided through every step of the way. All the personnel were very pleasant and understanding of my situation and very helpful.
Reviewed Oct. 31, 2017
My experience with National Debt Relief has been professional, quick and easy. The customer service is phenomenal. I am so glad I called them! I am anticipating being debt free with the help of National Debt Relief with monthly payments I can afford in a reasonable period of time. The future looks bright with NDR!
Reviewed Oct. 31, 2017
Emily and the other rep were wonderful! They were patient and thorough on my questions as well as the process including what I was signing. They contacted me on my availability and were helpful when I was uncertain about details. I am very happy.
Reviewed Oct. 31, 2017
Pam and Richard were very friendly and very helpful. Did not criticize me if I missed a page or meaning to what they were explaining to me. I would recommend them very highly to anyone who needed help with debt.
Reviewed Oct. 31, 2017
I could tell that they really cared. The first person, the enroller, was set on getting me out of debt. He made it his personal mission to make sure my wife and I were good to go, and would not rest until we were. If you are doing everything you can to pay off your debts, and are drowning, call these folks!
Reviewed Oct. 31, 2017
This process was a very informative and easy. Everyone I spoke to was friendly and patient. They answered all my questions and explain every step thoroughly. I feel that this process will help me to achieve my goals and more financial security.
Reviewed Oct. 31, 2017
Dealing with NDR has been the best experience. The people are just wonderful to work with and very supportive. They really want to help you with your debt in the most delicate way. They understand the situations people come across that lead them to this decision of asking for help.
Reviewed Oct. 31, 2017
The whole process was very smooth. Everyone I talked to was very professional and gave me all the information right upfront. I feel confident that my debt will be settle and I will have a fresh start in my finances and I have National Debt Relief to thank for that.
Reviewed Oct. 31, 2017
This was the easiest I have ever experienced. Plus they were pleasant and showed me respect. Very helpful in completing my information. They followed up every item as promised. I would certainly recommend them to my friends or family member. A happy experience. What a relief.
Reviewed Oct. 31, 2017
I’ve received excellent customer service during the enrollment process. The program has been very user friendly so far, and I especially like the electronic authorization forms. I’m pretty busy and the forms made it easy to get it done and check off my list.
Reviewed Oct. 31, 2017
I originally applied online and received a phone call from Mr. Adam ** promptly. Mr. ** was extremely polite and professional. He explained everything in depth and with terms that I could easily understand. I feel like I can breathe again, and I am not nearly as stressed about my debt prior to reaching out to NDR. They were able to get me payments that I can afford and peace of mind! Would 100% recommend to a friend or family member!
Reviewed Oct. 31, 2017
They were very helpful and accommodating. It was very easy to get the help to set up and the approval was very quick too. Trying to get my debt solved will be easy now. I would definitely recommend to a friend.
Reviewed Oct. 31, 2017
I enrolled with NDR approximately 3 months ago. In the last 2 months, I have been presented with 3 settlement agreements, all less than 50% of the original debt. They are always polite and I have not had a negative experience so far. I have and will continue to recommend to others.
Reviewed Oct. 31, 2017
Kept me up to date with calls and e-mails. They always were negotiating on my behalf. Customer service was always very helpful and courteous. They took the time to explain how to set up my portal and how to apply extra money to my account.
Reviewed Oct. 31, 2017
The people I talked to were friendly and helpful. They talked me through the program, and answered all my questions patiently and thoroughly. The projected settlements on my debts are fantastic. Doing everything online was a little intimidating, but I managed.
Reviewed Oct. 31, 2017
The process was quick and easy. I was signed up within 24 hours. The help NDR (National Debt Relief will provide will help me sleep better and I'm so very glad I called. Nicole is very knowledgeable and Customer Service Andrew was so very patient with me today! So glad I did this. Thanks NDR!!
Reviewed Oct. 31, 2017
From the beginning it was easy to into the program and the follow up was good. All my debts have been settled and now I can breathe easier. Only had one problem and that was with one creditor who took a while to settle. Also had two of them removed from the program as they were discharged on my credit report.
Reviewed Oct. 31, 2017
Service was prompt, simple, and extremely polite. In addition, the employees all seem to be knowledgeable. All documents online sent timely and this has made me feel confident of this organization. Look forward to working with you. I liked the fact that payment to your organization starts the following month.
Reviewed Oct. 31, 2017
From the beginning to the ending the service was thorough and explanatory. They're there to answer any questions and help you throughout the entire process. No pressuring or weird gimmicks just strictly quality customer service and amazing business guidance. Definitely recommended.
Reviewed Oct. 31, 2017
Nikki was very helpful and not pushy. She had a solid understanding that this was a delicate subject for me and my wife and always made herself available to answer our questions. The rest of the team was also very understanding but that was after the time Nikki spent with me on the phone.
Reviewed Oct. 31, 2017
As of now all is very good with NDR. They do touch base with me to let me know how my accounts are going. And if there is a settlement. Also, they are understandable when I make a payment. I let them know in advance. Also, anyone I've spoke to has been pretty good, sometimes I do have to call again to get a better answer. But all in all they have good.
Reviewed Oct. 31, 2017
We have been weighed down by debt for many years. We have tried to save and pay off the debt but things keep happening. Health and family problems along with the high interest rates of the credit card companies kept us down. We were so pleased to find someone who gave us an answer. It is scary for us to embark on this process. We are glad to have a company who is dedicated to the outcome. Thank you.
Reviewed Oct. 31, 2017
This company is so nice to deal with. The people are all knowledgeable and nice. The website is easy to maneuver through. I have recommended this company to other people. Dealing with National Debt Relief has taken a huge weight off of me.
Reviewed Oct. 31, 2017
National Debt Relief listens to your concerns, are very thorough in explaining their process and work diligently to provide resolution for all parties. They offer hope to what seems like a hopeless situation. I had attempted to resolve my debt directly with the debtor but they would not work with me and expected payment higher than the income that I had. Once national debt relief stepped in to act on my behalf the debtor became more reasonable and we had resolution!
Reviewed Oct. 31, 2017
I feel that both people I have talked to have been very thorough and I’m very happy about working with them to fix my finances. I feel like I’m in good hands. I appreciate the advice that I have received. I appreciate the efficacy in communication and being responded to in a timely manner.
Reviewed Oct. 31, 2017
I dealt with two team members today. Both were very courteous, kind, and informative. Both welcomed me to the program. I felt confident about the decision I had made. I believe NDR is with me through this process and want to help me get free from the burden of debt. They helped to make a hard decision a little easier.
Reviewed Oct. 31, 2017
Able to resolve a very large account and cut the debt in half! Contacted me by email so I could review before agreeing. Quick easy and simple! So great to have them fighting for me!! I don’t have to worry about creditors calling me or the embarrassment of dealing with credit companies.
Reviewed Oct. 31, 2017
I have been this program for less than 6 month and NDR has already helped me with one of my biggest creditors. Everytime I call I am received by nothing but professionalism. Any questions I ask are always answered. Awesome job! Keep up the good work!
Reviewed Oct. 31, 2017
Very helpful, answer all my questions super nice and understanding. Felt a relief knowing I am in good hands on becoming debt free with their help and I can call them anytime with any questions that I have. Would definitely recommend them to my friends.
Reviewed Oct. 31, 2017
I went through a divorce and that was economically devastating. My daughter lives with me and I also pay medical and child support for my kids out of my check. I'm a police officer and they don't have a lot of overtime here right now so it was crushing me. I saw the bills and I was in the negative. It was getting overwhelming for me that I got to a point where I couldn't even find my next bill to pay the lights or the rent. But I'm a man and I have certain pride. I wanted to work for my money and I didn't want any assistance but I was struggling and I finally gave it up. I was praying to God constantly to show me a way so that I can at least work at it. I swallowed my pride and said I needed help.
I had one credit card and the rep saw I was using it to pay for rent and groceries. She said I qualified for a program but there had to be a certain amount of money in my account and if the payment bounces once, they would have to make no payments as an option. I thought I would have to call National Debt if that ever happened. I heard about them several years ago and they've done great work with people so I went with them.
The year before, I had a heart attack from the stress but the job didn't want to cover it so I had to hire a lawyer and the case was settled in my favor. After the whole lawsuit was over, they accepted my workers' comp so I didn't have to pay for the medical portion of anything that has to do with my heart. They also owed me money, which I gave to debt consolidation.
However there was one outstanding medical bill that they were managing for me but it got a little frustrating. I've relayed some information to them and it got lost in translation and as a customer, I felt like I had to do their work. My son's a minor so they took his name but it's my insurance and they were having trouble getting information from the hospital. When I called the hospital, they said the account’s been charged off of the creditor and when I called the creditor, they said anybody representing me in that matter could call them directly. I informed National Debt Relief but they kept requesting this information from me that they can probably get directly from them.
That was several weeks ago and then yesterday I was told by NDR that I can give the information that they need directly to them, which included my son's name and date of birth, which they have already. They don't have the Social Security number, which I can provide. But they had all this because they had the actual bill, which was how they contacted Florida Hospital, and some stuff was obvious. I've also sent all the paperwork already and I don't understand why this was being requested from me. I've told them to record the conversation and just play it back. But they get different reps all the time so obviously they’re not aware of previous conversations. This was brought to my attention so obviously, they saw something on their screen that needed attention but if that's highlighted on their screen and a conversation took place in that interim, then those notes should be right in there, or at least they should remove the highlight.
I've been working with National Debt Relief for almost a year now and initially, these guys were on top of things. If you send them something, they tell you it's filed and they call you periodically. They call up the creditors and if there's an economic hardship, they try to mediate between the creditors and myself. They were wonderful and I love their services. But it still hurts for them to take the money 'cause if I had the money, at least I had discretion of not paying it if I needed food. But once I committed that far, there was nothing I could do. I didn't have to pay for those bills, but I had even less money left over to survive. I'm still struggling but I'm better now. My light, water and rent are paid and I have food in the fridge then I have 100 bucks left which I'm going to stretch it till the next pay period. I could always be better but in time.
Reviewed Oct. 31, 2017
Immediately I felt a big relief lifted off my shoulder just after taking a few minutes talking with Jeovany. He made me feel welcomed and didn't judge me. So ready to start this new journey in my life and with support. Thank you National Debt Relief.
Reviewed Oct. 31, 2017
After being irresponsible, or perhaps just overzealous, I found myself in significant credit card debt. I found National Debt Relief after searching for help online. My experience with them through email and over the telephone was very calming. I am very thankful for their help. I highly recommend.
Reviewed Oct. 31, 2017
Carter ** was outstanding in helping me get thru the initial setup process. He answered every question and concern that I had. I cant remember you did the welcome call but he was very nice and helpful as well.
Reviewed Oct. 31, 2017
The overall experience was exactly what I had read and research prior to signing up. All agents were professional, sincere in their effort to help as well as knowledgeable and personable. Recommendations: 1. Agent pronounces their name clearly and make sure the caller knows your name and how it is spelled. 2. When the customer is talking DO NOT speak over them. It's rude and unprofessional. 3. Consolidate information into 2 or 3 emails rather than 7 or 8. It makes it easier to find information when customer needs to help.
Reviewed Oct. 31, 2017
I was bombarded with phone calls and letters. It took about 6 months before settlement activities. It happens quick, all I need to do is approve. The calls are not that often even though I'm not halfway my payments yet. Online access to NDR is user friendly. Customer service are always helpful every time I call. They give great advices that lessened my concerns.
Reviewed Oct. 31, 2017
Shelly **, the certified debt specialist I first spoke to was clear, concise, and patient. She make the process smooth and answer all my questions. The welcome call was also clear and concise. They left me with all the information I need to start reduce my debt.
Reviewed Oct. 31, 2017
I currently had an account with a high amount of debt and I could say I thought I’d never get a good settlement out of this one. To me It is unbelievable that National Debt Relief negotiated this settlement at such an amazing amount with a total saving of $4,490!!!
Reviewed Oct. 31, 2017
I like how getting relief help can get me to the point that I needed to be without having to file bankruptcy. I had consultations with National Debt Relief and someone explained to me the whole debt program. Once I joined and got deeper into my membership, I was contacted a few times about how I can solve cases or that they were on the road to solving cases and they needed my approval for that. So far, they have resolved two of the cases and we're on the road for the next one to come up soon. They call me periodically and I have the number to contact someone if I needed to.
A month ago, I received a call where I was given the option to extend the membership and minimize the amount of payment. But that wasn't cut for me since the whole idea was to get rid of this debt as quickly as possible. I signed up with them for over two years, and I've been in the program for six months now. The plan works perfectly. The most important one was that National Debt Relief helped me to ration out the amount of funds that need to be put up to resolve the debt. I had the funds to do it, but I didn't know how to organize it. So, National Debt Relief was very helpful in that way.
Reviewed Oct. 31, 2017
My bills became more than my pay and I needed help. I signed up with NDR and I'm very satisfied with their service. I emailed them then got on their site when I needed to change my payment date based on when I get paychecks, and my interactions with their reps have been smooth. National Debt Relief took a lot of pressure out and now I can sleep at night. I recommended it to a friend. He's using the same thing and he's happy too.
Reviewed Oct. 31, 2017
I was trying to apply for some loans and Open Lending suggested that National Debt Relief might be better for me. I started in February with National Debt Relief and I’ve already paid off two of my cards. One of them was my oldest and highest debt and I just got it out of the way. Making one payment a month or additional payments feel like paying off the debt quicker. And it really helps if all the bills consolidate whatever payments I’m going to make and I didn’t really have to worry about much else. I call the NDR reps when I have a question about my payment, and they’re pretty much straightforward, thorough and empathetic. National Debt Relief is a great resort when it comes to handling and settling one's debt, which takes away the stress.
Reviewed Oct. 30, 2017
So far I’m very happy with both the service and ability to resolve my debt. They have helped me at a very difficult time. They also keep me informed on every decision and explain everything. I would recommend them to anyone with financial problems.
Reviewed Oct. 30, 2017
So far they have started with making the process simple! It has been a huge relief to know someone is there to help get us through tough times! Very nice people to talk to over email or over the phone.
Reviewed Oct. 30, 2017
We are so thankful for helping us and look forward to getting our accounts paid. We were so pleased Paul was so patient and explained everything to us. We are looking forward to share your number with friends who may be in need.
Reviewed Oct. 30, 2017
The two people I spoke with were informative and answered all my questions. They were also very responsive. This is a great service. The application was very easy! I'm so glad I found you guys and will recommend to others who are need of debt relief. Keep up the good work! Thank you!
Reviewed Oct. 30, 2017
So far is very helpful team. Also very attended on answering questions that come to mind. Another thing they had that was very positive is the guidelines they have. I also feel they make me feel they got my back in solving my down fall for the moment. Thanks for the help once again.
Reviewed Oct. 30, 2017
The lady was very patient with me in understanding the issue. She took the time to explain to me how the program works and how it will help me get out of debt. She went over all my credit cards debt with me and explain to me the process of negotiation. It was reassuring.
Reviewed Oct. 30, 2017
My experience has been wonderful, and Every time I have called the people I talk to have been friendly and helpful. I have already recommended National Debt Relief to many people I know. I want to thank everyone for helping me out.
Reviewed Oct. 30, 2017
Tee ** was a great representative. Very attentive and willing to answer my questions. He was also very patient. If this works out the way I think it will I would highly recommend to a friend. I am looking forward to getting my credit back on track and looking forward to being debt-free.
Reviewed Oct. 30, 2017
It was very easy to talk and explain my situation. They are very understanding and helpful. The process was easy and easy to understand. They were very helpful with any questions that I had concerning the process. I would recommend to my friends who need help as well.
Reviewed Oct. 30, 2017
I was feeling overwhelmed when I called but customer service agent Heinz put me at ease. I felt a lot better after our phone call. New to program but expecting good things. The welcome call was informative as well. Nothing but professionalism from this company.
Reviewed Oct. 30, 2017
National Debt Relief has really help me to get back on track. They have arranged to get me a pay off amount pretty close 1/2 of what I owed. They take care of everything. I would recommend National Debt Relief to anyone.
Reviewed Oct. 30, 2017
I would recommend National Debt Relief to a friend. In a short amount of time they managed to make it possible for me to pay off my debt. The process was not difficult and the staff was always accessible and very helpful. Thank you.
Reviewed Oct. 30, 2017
Service agents are very friendly and professional. They make you feel like they are truly there to help. They are accessible to answer all of your questions, and make signing all appropriate paperwork easy. The Welcome call is also very helpful.
Reviewed Oct. 30, 2017
Loved their customer service. I felt really relaxed and all my questions were answered. One of the best business experiences I have ever had. Will be recommending to family and friends. Thank you for all of your help. Best customer service I have ever had.
Reviewed Oct. 30, 2017
I had to quit my job 3 years ago to take care of my husband who has dementia. As a family caregiver, you don’t get paid. I made the mistake of relying on credit cards in order to survive, always thinking I would catch up. I didn’t. I called NDR. I was approved for this program within 2 hrs! They didn’t judge me... They helped me come to a very doable solution. Very professional! I’m so glad I called. Thank you All!!!
Reviewed Oct. 30, 2017
I just signed with the program. The representative was very informative and helpful in giving me information regarding the program and the options that I have. They also what a welcoming committee to contact you after you've signed up to go the information to make sure you completely understand the program and ask any questions.
Reviewed Oct. 30, 2017
Our experience with both the agent and the Welcome Call was very professional and respectful to a couple of senior citizens in financial hardship. We look forward to getting out of debt and working with National Debt Service. They made it seem effortless and will allow us to have enough cash flow to survive.
Reviewed Oct. 30, 2017
I enrolled with 20,000 dollars in debt. Within a year, they settled with my biggest account, saving a little over 50 percent. Huge weight off my shoulders. 2 accounts settled within the first year, 50 percent of my debt already gone. Set-up for a 3 year agreement to get out of debt. Looks like it will be sooner than that. Highly suggest to go with NDR. Glad I made the decision to enroll. THANK YOUR NDR team, your hard work is much appreciated!!
Reviewed Oct. 30, 2017
Staff is friendly and accommodating to all my questions and concerns. I was a little apprehensive at first but after I saw the savings and the short period to complete the program I jumped right on it. We struggle every day with credit card debt and never maintain any consistency in paying bills and never see the light at the end of the tunnel.
Reviewed Oct. 30, 2017
Has been great so far. Everyone is very helpful and helping me with getting my debt down... I would recommend the service to others... It's good to know you can get out of debt... THANKS FOR YOUR ASSISTANCE... Please keep up the good work. Thanks.
Reviewed Oct. 30, 2017
Appreciated the engaging attitude of the woman I spoke with. She was pleasant, professional, informative, and respectful. She was cognizant of the sensitive nature of the subject and did not once make me feel ashamed.
Reviewed Oct. 30, 2017
Carter ** was excellent in his ability to answer our questions and help us make the decision to help ourselves through this program. We were so unsure but his kindness and patience helped us feel comfortable with our decision. The welcome call with Cathleen was also very informative and helpful.
Reviewed Oct. 30, 2017
The welcome call was very informative, and the man was polite. All in all a great experience. He even helped me go over all our info and make sure it was right. Best of all he told me how to add an account to the program.
Reviewed Oct. 30, 2017
Great experience trying to become debt free. NDR staff were always on top of things and made sure that information was disseminated quickly and efficiently. The staff has been very accommodating as far as making me knowledgeable as well with the status of my accounts.
Reviewed Oct. 30, 2017
None of the representatives were judgmental and Ty was beyond helpful in helping me through the process. I am very thankful for the help and feel so much relief knowing there is a solution and we can be out of debt in 4 years rather than continuing to accrue more and more debt!
Reviewed Oct. 30, 2017
Looking forward to work with National Debt Relief to get debt free and to learn from this experience of being debt free, it's gonna be a great experience how helpful National Debt Relief is gonna be in my life. I'm willing to recommend this company to others.
Reviewed Oct. 30, 2017
I'm so happy with the work and accomplishments of NDR on my behalf. They did something I couldn't and that's put me a better road to financial freedom. Because I didn't have communicate with my creditors I was able to move on with life and know that I would be debt free soon.
Reviewed Oct. 30, 2017
I just signed up and things are going smooth. After I called and spoke with Brian and signed up it was like a ton of weight was lifted off my shoulders. The process has been very easy and I will be saving money in the long run. Glad I made that call. Thank you NDR.
Reviewed Oct. 30, 2017
I got my first resolution offer just recently. It was a good offer and easy to accept. I accepted by email and then Received a quick follow up telephone call. What I consider an embarrassing situation to be in was handled professionally. Thank you.
Reviewed Oct. 30, 2017
I just started the program but everyone has been very professional and helpful! I am looking forward to clearing out my debt. Bryan ** answered all my questions. The Welcome call specialist was also detailed and professional. I was given all the information needed to stay informed.
Reviewed Oct. 30, 2017
I have been extremely happy with the customer service so far with this company. I spoke to several companies before I decided to chose this one. It seemed to have the better benefits that I needed. Mark ** was my financial consultant and Robert ** was my welcome specialist. They both answered any questions (and I did have a lot) quickly and with a genuine response. This cut my monthly bills almost in half! I'm hoping I can finally breathe again! I look forward to successfully completing this program. I will update later when I get more into the program.
Reviewed Oct. 30, 2017
I was completely and pleasantly surprised that an $8500 debt was reduced to $3800. I was worried because it was a while since I'd heard from National Debt Relief but now I understand. Wonderful experience for me. I would most definitely refer National Debt Relief to family and friends in need of their services.
Reviewed Oct. 30, 2017
I can't say enough about how helpful and pleasant my experience has been with National Debt Relief. They have made this process as simplified as possible, eliminated creditor phone calls, and kept me informed of the progress and results. I would recommend this company to anyone!
Reviewed Oct. 30, 2017
I would definitely recommend to a friend or someone in need. The customer service is very polite, they never made me feel like I was ignorant for asking a question or changing my mind on certain things. I'm very relieved that they are here to help us.
Reviewed Oct. 30, 2017
They helped me calculate the amount of time and money I’d spend paying off debt at the rate I’m going versus if I enroll in the program. 30 years of minimum payments versus debt free in just over 2 years. What a relief. Very satisfied so far with the service.
Reviewed Oct. 30, 2017
Great people who really wants to help and get you back on track. I have had no issues when it comes to questions or the need of help with NDR. This is a truly stand out company. If you are looking to grab a hold of your debt and tackle it with professionals this is the only place to look.
Reviewed Oct. 30, 2017
I am thankful for the help of National Debt Relief. I have almost completed my program, and am so happy and thankful for their help. The one thing I would say is to have clearer communication so that your clients know what is going on. I would sometimes go months without hearing anything, and when you are paying a large sum of money monthly, you should hear something.
Reviewed Oct. 30, 2017
Right now, I couldn't be happier with our experience so far with National Debt Relief. With 3 kids in college at the same time, we just got buried. Slowly we are working our way through. The only problem we have now is our Credit Score.
Reviewed Oct. 30, 2017
I am very pleased with the service and the explanation of benefits of this program. I'm grateful to be able to get this resolved and move on. Looking forward to being debt free. The representatives that I have spoken to have explained everything to me and help me to realize I'm not alone. Thank you for such excellent customer service.
Reviewed Oct. 30, 2017
I spoke on the phone with Luis and Kathleen. They were both very professional and answered all of my questions while getting through the information in a timely manner. This has been a very pleasant experience and I look forward to working with National Debt Relief more in the future.
Reviewed Oct. 30, 2017
Everyone was very informative and helpful. I am confident that the services you provide will correct my situation and get me back on track. The process was very easy, and all my questions and concerns were answered. I finished with a full understanding of how the system works.
Reviewed Oct. 30, 2017
They answer my questions quickly when I have any and they keep me updated on my accounts. They let me know what to expect and when to expect it so it was not a surprise, and they projected about how long it would take to resolve the issues I had with my credit.
Reviewed Oct. 30, 2017
Nate was willing to assist me with a financial program and explain how the process would work and gave me his contact information if is still any questions or concerns. He also took time with me when I was having technical issues pulling up information on email.
Reviewed Oct. 30, 2017
Joshua ** was our first contact and he was able to answer all of the questions I had and explained the program and the process that would take place after we joined! I believe this program will work and they will work for me as well. This whole process is scary but I believe this is my best option to settle my debts.
Reviewed Oct. 30, 2017
I had about $25,000 in credit card debt that wasn't going and something had to be done. I called National Debt Relief and I made an appointment to meet the representative in Manhattan. I prefer to do something like this in person rather than through an email or talking to an anonymous person on the phone. If I had a question, I could ask them and they can answer me right away. The reps were very helpful and they made sure the paper was done correctly.
As soon as the accounts were closed, I didn't use my credit cards anymore so I won't be applying for a mortgage or a car anytime soon but I knew that going in. And then they called me and tried to refer me to another company that would pay off everything all at once. But, it was 27-29% interest which defeated the whole purpose of going in for debt relief. I was not interested in paying that much and I wouldn't save any money. There was no incentive and my credit rating was wrecked anyway so that was totally pointless. I took a pass on it. But in three years, my debt will be paid off and I've some millstone around my neck for the next 10-20 years.
Reviewed Oct. 30, 2017
I wanted to get myself out of debt and I joined National Debt Relief a year and a half ago. They're nice and they helped me understand certain things. They paid off two of my debts and I'm excited that I'm going to be out of debt as my debts will be paid off next year. I would recommend National Debt Relief.
Reviewed Oct. 30, 2017
It's been over a year now since I joined NDR's program. I was recently divorced and wasn't making enough to manage all my debt. My counselor had given me the information about them. The first young man I talked to was extremely helpful, kind and understanding. He didn't make me feel bad because I was coming to him for help. They were also very knowledgeable. I asked for a lot of written information because I want to do a comparison and they sent me a lot of emails.
I'm on a two-year program and when they're able to settle with somebody, they send me an email with the info. They've taken away the stress and I'm not getting all those letters in the mail from the creditors anymore. They also told me that if something comes up, I got to let them know. My car had broken down. I called them a week in advance to see if they could put off the payment and they did. They said they'd take care of it and asked me when I would like to make it up. I like that if something happens, I don't feel like I'm locked into a payment. They've been good to me and send me a monthly statement. They take the money right out of my check every two weeks which helped a lot to get on top of my budget. I had and would definitely recommend National Debt Relief.
Reviewed Oct. 29, 2017
Very professional agency and very honest and the staff make it easy to understand how debt relief works. Already paid one account off for way less than I owed and about to pay another one off and I have only been a member and building my debt fund for about 6 months. I'm so glad I chose them to help settle my debts.
Reviewed Oct. 29, 2017
I was struggling with so many credit cards & so many minimum payments that I couldn't afford. I was about to file bankruptcy, but thanks to them I was able to have a better option! Thank you National Debt Relief for helping me make the best decision. My stress levels are better now since I know my debt will get resolve!
Reviewed Oct. 29, 2017
The representative knew what he needed to let me know. Addressed the one question I had. I do wish that when they need to talk to me they would text me as I get tons of unknown callers and I don't take those calls. I do get some emails which helps but to call back and leave a message then they have to call me back.
Reviewed Oct. 29, 2017
Everyone I talked with was very friendly and helpful. They were patient in answering my many questions and provided me with valuable information to conduct independent research on their services and company. Nikki's follow-up was timely (not too soon) and allowed me ample time to think about my decision.
Reviewed Oct. 29, 2017
I feel that National Debt Relief personnel were very understanding, professional and helpful in knowing how to help in this very stressful time for me and my husband. I hope we will be able to resolve our debt in a timely manner and look forward to our credit report looking better than in the last year. Thank you.
Reviewed Oct. 29, 2017
There's no question that National Debt Relief delivered excellent & quality service. I was truly astonished, and amazed how much of my debt was reduced in such a short time frame! The tremendous effort they put into this program truly shows how much they care about helping people. Thank you.
Reviewed Oct. 29, 2017
I have been in credit card debt for a while and couldn't get out of it. I gave them a try and am very happy that I did. They are always willing to help you as much as they can. They also are very personable.
Reviewed Oct. 29, 2017
I was very nervous and really unaware of exactly what debt settlement entailed. But the staff at National Debt Relief were very informative, friendly and professional. The process was explained to me several times and all of my questions were answered. I would definitely recommend this company to my friends and family who are looking for debt relief options.
Reviewed Oct. 29, 2017
I'm in my 60s. I had run up a lot of debt and I spent money that I shouldn’t have spent. It went from bad to worse to a point where we couldn’t keep up with our bills. I have panic disorder with people calling every few minutes. I couldn’t handle that. It's not like I didn’t want to pay anybody. I just could not pay them. I wanted to pay every month at an exact date so I called National Debt Relief and talked with them to pay my creditors. They are happy to do that and I'm very happy with what's going on.
It felt like they really cared. They kept asking me -- was I happy with what they were doing, was it okay if they did this and am I okay with that -- things like that that nobody else was able to do. They were always careful to run everything by me and explain it. They tell me that this is what they're going to do and that’s how it is. They were very helpful and very understanding of our needs. Before I used to pay anybody when there's money and just cash that out. But now they're helping us a lot with several accounts and that makes me feel good knowing that.
They have great reps. They are amazing and witty. They’ll laugh with you. They almost cried with me. When you're down they’re going to try to cheer you up. That’s one thing I love about them. It's made me tell people about them all the time. I'm not ashamed. I tell a lot of my friends I can't even pay all my bills. No one hasn’t laughed because we're all going like this sometimes. I'm doing it and I feel proud that I can do it that way. National Debt Relief is a feeling of freedom for me.
Reviewed Oct. 29, 2017
I was at a point where I didn't know what to do. I saw National Debt Relief's rating on Facebook was high so I chose them, and they were very professional. We're just at the beginning now but my bills are being paid off. I'm still in the program and so far, everything's been going smoothly. It gives me relief to see that there is an end to it, what I will have when everything's paid off and that feels good. I wish the cost would go down but overall I would recommend them.
Reviewed Oct. 29, 2017
National Debt Relief is amazing. I’m retired and it’s tough to be by myself and have no income coming and with NDR, I don’t have to worry. After my husband died, I had a lot of things cleaned up and NDR was a neat way to do it. Everything that they say is like clockwork. If they have somebody that wants to settle, they’ll call and say, “This is what we have. We don’t like emailing any messages. We'd like to talk to you directly.” I always call them back. I got it in February and for a short time, I settled three accounts out of five which can't be beaten.
It's been taking a while to pay it off but NDR walks me right through it every step of the way. They do what they're told and they answered questions I had, which was great. They're very personal. I work for the state of Michigan for many years for the court system and I know people when they are egging out but NDR is really legit and it's a great, great company. They were very efficient since I get a reply instantly to any material I sent to them by my iPhone. I wish I had stuck on that. They really helped me since they are easy to talk to. NDR is the only good company I’ve ever known. I don’t want a bad credit and they're settling some of my cards that I have. These are the people to call when anybody is in bad shape and they should be put right on top of the list for debt settlement
Reviewed Oct. 29, 2017
I’m on the poorest level of income which is very low on Social Security. I’m taking care of a schizophrenic sister and my husband has diabetes, and I can’t feed them and my expenses. When I retired, my income dropped in half and in the first two to three years, I ran up some debt that I can’t pay off so I went to National Debt Relief. They were very helpful but I wasn’t expecting that they'd take their fee first before they start negotiating. As a result, my credit rating dropped 200 points. That was bad because when I wanted to sell my house or move, something happened to my husband. They said my credit rating will drop but as soon as things are starting to pay off, I’ll go back up again. But we’re talking about four or five years. They have finished two accounts, a smaller one and then a bigger one which was a credit card and a difficult one. They used outside attorneys to do it for them and I didn’t have to pay that, which was good.
I’ve gotten in debt again because all of a sudden, everything has increased. Food and water bills and my car insurance all went up. Plus, my husband and I are again taking the senior driving course online, my husband has to get eyeglasses, my sister has to get her tooth out and the bushings in my 9-year old Nissan had to be replaced. The expenses never end and it was terrible. I had to keep putting them on the credit card and now I have more debt. I’m going to National Debt Relief and see if they’ll take it on but I can’t pay any more monthly that I’m paying now. I pay $280 a month to them and that’s a lot of money for me. They take out the fee out at the beginning, around $1,000 before they start paying off my stuff. All these places take their fee in a different way for doing this. I had almost $16,000 in debt but if they can pay off $7,000 out of that, that’s a really good deal even if they take a $1,000 fee.
Whenever I call them and say, “Look, I can’t make that payment. I can only make $250,” they’ve done that for three months for me so that’s been helpful. Then, they go back up to the bigger fee. I’m scared to call them about the debt I’ve incurred since being with them because I know it’s going to mean the fee is going to go up again and I can’t pay it. I need about $700 more a month income, and I don’t know how to get that. Social Security hasn’t given us an increase in three years and some of the food has all gone up a third, and we have three people here who eat a lot and I have dogs too. I’ve always seen National Debt Relief rated as the best among the debt relief companies. My negative is all my own debt, not what they’ve done for me.
Reviewed Oct. 29, 2017
I got overwhelmed with my credit card debt so I looked into relief help. I saw National Debt Relief on a consumer website and they were in the top 10 rated companies so I availed of the settlement. I'm faithful in my payment and I’ve had three debts settled so far. What National Debt Relief does is they get in contact with my creditors and offer them a settlement. I pay into the system twice a month and once funds build up they reach out to the creditors and offer them a settlement. If the creditors accept it then NDR gets back with me to get permission to settle that debt at that amount. That's how it has worked so far. Liberty Lending then took me on and has approved me for the loan amount to get these squared away that much quicker.
I'm going to be paying Liberty Lending and I got 45 days left with National Debt Relief program. They're signing me over to Liberty Lending who's a partner with them and I only have two more debts to settle as far as that goes. Working with NDR has taken a tremendous amount of pressure off of me in getting me out of debt much faster. As a matter of fact I blew their minds how quick my stuff has gotten settled. I've had to call a few times and they've been very professional all the way around, very helpful and very kind. They go out of their way to help me resolve my debt situation. They never spoke down at me and they always treat me with utmost respect and I appreciate that.
Reviewed Oct. 28, 2017
This is my first time to ever deal with such a matter. My National Debt Relief staff member is Mark ** and I got to say he was very informative, helped me out in every way he can in his most friendliest and nicest way an employee should be in any profession. Thank you. Hoping to be debt free.
Reviewed Oct. 28, 2017
I am a 62 year old woman who has never had to deal with money matters as my husband has always done them. I was scared to death wondering if I'm doing the right thing. Well when Kim explained everything to me it was clear that this program is what I need to get myself out of debt as quickly as possible. All the staff I talked to were very knowledgeable, curious, and seemed to want to help me out. Thank you all so very much.
Reviewed Oct. 28, 2017
Was completely satisfied with the people I spoke to and am looking forward to being debt free in 44 months or sooner. Am happy my daughter recommend this program to me. She is also a client and wish I had started this sooner. Am tired of being in debt.
Reviewed Oct. 28, 2017
Isiah whom helped me was very kind and easy to work with. So far (just starting program) I am impressed and happy with the service. Process has been fairly simple and straightforward. The documents clearly explain the process. Communication with this company has been prompt and simple.
Reviewed Oct. 28, 2017
I finally gave NDR a call to learn about their services after recognizing I would not be able to service all the debt I built up and a number of terrible personal events occurring. While it was a difficult step to take, the people kept urging me and following up with me to take advantage of the service. I am hopeful and optimistic that over the next year or two I can clean up my debt and recovering.
Reviewed Oct. 28, 2017
Explained everything in detail, friendly, knowledgeable! Fast service - I found out within an hour that I was approved for the program! Anytime I call you do not wait on hold long at all! You can tell their passion is to help you and get you out of debt the fastest possible.
Reviewed Oct. 28, 2017
The agent I spoke to and set up my account with was very polite, informed and helpful. His knowledge and professionalism made for a pleasant welcome to the program. I know that any further questions I have he will be able to answer. He was able to clarify any concerns I had.
Reviewed Oct. 28, 2017
So far it has been a wonderful experience... What kind people... So far very easy to understand the process... Makes me feel very part of the solution to my financial problem and it is a huge burden lifted. Thank you! I hope to see progress and get back on my feet.
Reviewed Oct. 28, 2017
You have been so so helpful and kind. I was so afraid to call but so glad I did!! Gigi and Mike have helped so much. Great people you have on your team. You have saved me big time. I’m so thankful for your service and would highly recommend you to others!
Reviewed Oct. 28, 2017
Daniel gave us such a peace of mind about the struggles we were facing. He was thorough and walked us through everything. He was understanding and sympathetic towards our situation. I would certainly recommend National Debt Relief to anyone wanting to be free of a financial hardship. A+++ for customer service!
Reviewed Oct. 28, 2017
I am very happy with the settlement you made with Capital Bank. Please do as good a job with Synchrony Bank. The payment schedule is very fair. I plan to pay off as soon as possible. I am waiting for the paperwork in the mail. I need the location for the checks to be mailed.
Reviewed Oct. 28, 2017
Have only dealt with National Debt Relief for a few days, but very impressed with the customer service I've received so far. Nervous about the program, but hoping for good results. Have dealt with Nomer and Kai (or Katrina?) and they were both fantastic. Explained everything very thoroughly and constantly asked if I had any questions they could help explain. Thanks again!
Reviewed Oct. 28, 2017
I have to thank National Debt Relief. They are helping me with my debt of 12 years which I kept paying on but didnt seem to be going anywhere. I have been with them for just a short while 3 months and have already resolved one of my credit cards. I dont like the fact that my credit score has gone down but they assured me that this is only for a little while. I feel so much more at ease with their help. It was very nice to work with them and feeling better without this heavy burden of debt. Thank You National Debt Relief.
Reviewed Oct. 28, 2017
I received notice that one of my credit card debts had been negotiated and payments would begin this month. Having the money automatically deposited with Global Client has been a huge help. Being one step closer to having these debts resolved is such a relief.
Reviewed Oct. 28, 2017
Helpful, understanding. The process was easy to understand. The representative guided me slowly to comprehend everything. And at any time I had any questions he ensured I had perfect understanding of everything. The website is easy to follow. I would recommend to anybody in the same circumstance as me.
Reviewed Oct. 28, 2017
Joel-** was professional, courteous, and prompt. He was comforting and did not pass judgment of any kind. He made me feel like I was normal and that life sometimes happens in a way that you just need to regroup and have a little bit of help.
Reviewed Oct. 28, 2017
I received a call today to let me know about my first settlement. It was done very professionally and I really liked that. Thank you to National Debt Relief for helping us with our debt! We will be recommending this service to others in the future! This has taken a giant weight off of our shoulders!
Reviewed Oct. 28, 2017
I sought for relief help because of divorce and job reduction. It's only been a few months since I've been with National Debt Relief but it's gotten rid of a lot of the calls. So it's freed me up to focus on other things. The only problem I've had so far is that notarized form and trying to get the form notarized. Other than that, everything has been great so far.
Reviewed Oct. 28, 2017
Christopher was very helpful and friendly. He was patient with me. I was very happy with my overall experience. Everything was explained to me so that I could understand what is going to happen. I am relieved and feel like a load has been lifted off my shoulders.
Reviewed Oct. 28, 2017
Clyde ** was very helpful and patient walking me through this process. After reviewing other companies I have chosen National Debt Relief to help me. I realize this process will require a bit of hard work to begin with and look forward to my end result.
Reviewed Oct. 28, 2017
Previous experience was good enough for me to come back a second time and would recommend to a friend. Two years is a reasonable time frame as opposed to 30 so I’m thankful for the opportunity. I hope adding additional creditors won’t be an issue.
Reviewed Oct. 28, 2017
I was overwhelmed with credit debt. I was a recruiter and the job market was not stable for us, so I had racked up a lot of debt being unemployed. Before the hurricane and before I lost my job, I had set myself up because my husband and I wanted to buy a home, so I needed to get my credit score up. We were on our way and then I lost my job and so we're kind of set back again. When you're doing debt consolidation, they wanted you to have a perfect credit score and that was my problem. A friend of mine told me about National Debt Relief. I heard a lot of good things from my friend and I decided that debt consolidation was what I'm going to do and so I went with National Debt Relief.
The setup was easy. They sent me out qualifying paperwork and explained everything. The packet that they mailed to me was in depth. I liked the open lines of communication. I could change or call, do whatever I want to do at any time. Everyone that I've talked to, I've never had a problem. As I pay things off, the monthly amount goes down. The original time length they told me was 39 months. Now, it's 27 months. I had most of my big debts paid off or on its way to being paid off.
The only bad part about it is I found out that Chase, which I have two accounts with, do not negotiate. But National Debt Relief has been awesome. They have no problem telling me that if they keep harassing me, let them know and they're there to protect me. I really appreciate that. When you get under the gun under all the credit card debts, they make you feel like a second-class citizen. With debt consolidation, they make you feel like a good person so I didn’t feel bad. You have to have a little trust and that’s the hard part. When you're in debt, you don’t trust people as much because you screwed up, so somebody else can probably come after you later. The best thing I could say is, if you invest and trust in the process, it works.
Reviewed Oct. 28, 2017
My husband had a stroke and he didn’t have a job for six months. I wanted to do a debt settlement and I basically sent NDR bills and what I had then they called people and made payment arrangements. I pay them so much a month but we're still at the beginning and we're still struggling. We started in February and they’ve only been working on a couple of the bills right now. It would take anywhere from three to five years but I'll have one debt paid off this year.
Reviewed Oct. 28, 2017
I wanted to do a consolidation for my credit cards but nobody would give me a loan for the amount that I needed so I had to go through National Debt Relief. At first, the process was slow but now, it’s been moving along well. They’ve also been very upfront and forward in letting me know what the processes were. Plus every time they negotiate something, they let me know right away and handle it from there. It hasn't been quite a year yet but it's been a very positive experience and they made my life better.
Reviewed Oct. 27, 2017
The customer service rep was very helpful and professional. He explained how it will work in great detail. The only negative thing is that he told me I could increase my monthly payment on the website but I can only increase month by month. Overall it was a good experience. Thank you.
Reviewed Oct. 27, 2017
I spoke today with Ampi and she went through the whole process with me. Ampi was so friendly and knowledgeable. My cousin had great success with his debt relief with NDR. I am already impressed and looking forward to working with NDR!
Reviewed Oct. 27, 2017
Great service with creditors. Sometimes the amount of time it takes for them start working gets really annoying. But once they start and creditors get resolved it's fast process. The longer I have been en4 it's seems to be quicker service now than in the past.
Reviewed Oct. 27, 2017
Jaymes was very patient with all my questions and accommodated my changing schedule to arrange our call. He was very thorough with his explanations. I kept hearing about NDR on Sirius XM channel, The Message, but it hadn't occurred to me that I might be eligible until I received a letter in the mail! So your marketing money is paying off!
Reviewed Oct. 27, 2017
I worked with a Katie and she was so nice. She took the time to really explain the whole process. I feel very relieved and see the light at the end of the tunnel. I would recommend them to all my family and friends. Katie really gave me hope and made me feel so much better.
Reviewed Oct. 27, 2017
Your people are so nice and helpful, never once did I feel embarrassed. I felt like I was talking to a friend. Thank you so much! They listened to all my problems. They were not negative or intimidating. Made me feel like I can do this. I was afraid to call National Debt Relief and now I am so glad I did. I hope other people will too if they are in the same boat as I am.
Reviewed Oct. 27, 2017
I had a wonderful experience, both people I spoke with were kind & very knowledgeable! They made me feel very confident with my choice of using National Debt Relief. My roommate already took my recommendation & is using it as well.
Reviewed Oct. 27, 2017
I call National Debt Relief and had the best experience. They are very good at their job and I feel financially secure again for the first time in the past 4 years. Best Service. I have almost 40000 dollars in credit card debt and was in the very difficult situation. They help me find the way out. Thank you.
Reviewed Oct. 27, 2017
After unintentionally falling into a financial hardship and not being able to make ends meet I contacted National Debt Relief. I followed their very simple instructions and before I knew it their team of settlement negotiators lowered my outstanding debt balance and I was on the road to rebuilding my credit. I would strongly recommend National Debt Relief to anyone over their heads in debt.
Reviewed Oct. 27, 2017
What a relief! Everyone was so kind, helpful, great listeners, willing to answer questions, and go over anything that did not make sense. Explained to me what will happen in sequence, keeping me informed every step of the way, and even willing to split my payments into twice a month instead of one. Thank you for helping me move forward in my life!
Reviewed Oct. 27, 2017
I was so impressed at how everything was handled! You always feel very uncomfortable when discussing debt!! But when we finally got in touch with National Debt Relief, they were very professional in the way they took care of every little detail. They were also so very kind to us, and patient! Thank you so very much!!!
Reviewed Oct. 27, 2017
I liked how everyone was very clear and showed me how the system will work. I also like the fact that I'm in control of how my money is being distributed. What attracted me the most to this program is how much contact the representatives have with you.
Reviewed Oct. 27, 2017
I had a great experience with Kyle from National Debt Relief. He was able to resolve my situation promptly and give a thorough explanation of the program. He laid out all my options and communicated them in a way that was easy to understand. The program is great and trustworthy.
Reviewed Oct. 27, 2017
Overall, this was a really great experience! Both agents who help me were very precise, Friendly and knowledgeable. I feel like I can now get the help I need and because they talked me through everything, I don’t have any worries that things are not going to turn out alright. Thank you so much!
Reviewed Oct. 27, 2017
Very please with how everything went. Was very happy to get the help I need with my bills. Everyone was so nice and well in knowledge of what they were doing. Will hope everything will work for me. I like how they do things and would tell friends all about this company.
Reviewed Oct. 27, 2017
I am so far. Very happy with the service provided. When I first started. I knew these Companies existed but was not aware of the details. After speaking with someone at length. All the details were explained to me and it has worked exactly as they said it would.
Reviewed Oct. 27, 2017
Randy made me feel comfortable and calmed my nerves. He should do counselling on the side. He answered every question I had. He was courteous and made the experience simple. So far so good, I would like the opportunity later on as we progress to review NDR again.
Reviewed Oct. 27, 2017
Great experience!!! Explained everything in detail and answered all questions. Very patient. Stressful experience made pleasant. Highly recommend if you have a need. I would advise everyone to try this company. They explained it all and verified it numerous times. Makes you feel like they are really trying to help you!
Reviewed Oct. 27, 2017
Reviewed Oct. 27, 2017
In all the telephone conversations with the representatives, I found them very informative and reassuring. The terms were Very agreeable and they walked me through all the paperwork nicely. This is hopefully the beginning of a very good relationship and the beginning of a new lease on my financial life.
Reviewed Oct. 27, 2017
Excellent customer service, very satisfied with how my account is being serviced. Everyone who has assisted me in this process has been extremely professional and explained every step so I understood exactly what and how my account is being managed.
Reviewed Oct. 27, 2017
Both of the gentlemen that assisted me in the process were extremely kind and helpful. All of my questions and concerns were answered and addressed professional. They each took the time to thoroughly explain the process and what I could expect from start to finish. I really appreciate how they walked me through each and every step of the process! Email confirmation was sent in a timely manner as promised.
Reviewed Oct. 27, 2017
Both associates took the time to answer all my questions. Both were polite and courteous. I also received all emails promptly with all necessary information. I am happy that this company will handle all my issues for me so that I have more time with my family.
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