National Debt Relief Reviews
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About National Debt Relief
National Debt Relief is one of the largest debt settlement companies in the U.S. Founded in 2009, National Debt Relief negotiates with creditors to reduce how much you owe on unsecured debts such as credit cards, personal loans, medical bills, private student loans and collections. It offers personalized plans to help you resolve debt, along with support from dedicated debt specialists.
Visit www.nationaldebtrelief.com- Free consultation with debt coach
- Free debt relief quote
- Numerous accreditations
- Professional and responsive customer support
- Easy enrollment process
- Fees can reduce overall savings
- Not available in all states
National Debt Relief Reviews
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Reviewed Nov. 2, 2017
From my initial inquiry, then on to counseling and through my account set-up NDR personnel were patient answering questions, helpful and extremely courteous. Very pleasant experience in dealing with a somewhat stressful topic. I don't think a better job of explaining the options and program could be had.
Reviewed Nov. 2, 2017
It was great, very attentive and informative. Both representatives answered all my questions while explaining the agreement. I am confident that all my debt will be settled in a timely manner. I think the monthly fees and payment is fair and possible to pay.
Reviewed Nov. 2, 2017
Awesome, kind, and very helpful staff. Both men I worked with were polite and informative, taking the time to work with me and my busy schedule. The enrollment process was also very easy which is much appreciated. Clearly staff work hard for this company.
Reviewed Nov. 2, 2017
So far very helpful. The process was explained thoroughly. Even with my many questions they responded. I really like that they expedite the process the same day. Within 24 hrs I was taken care of. The repetitive assurance is awesome. An instant feeling of relief. Like I am not in this alone.
Reviewed Nov. 2, 2017
I was going through a financial setback with the loss of my last employment. With the support and consolidation of my bills, I was able to plan a way back on my reduced income to being credit card free. Giving me a second chance to recover and get back on track.
Reviewed Nov. 2, 2017
Awesome service and communication skills. Made me feel comfortable and knowledgeable of the services being provided to me. I would recommend this service to anyone in the same situation I’m in and experiencing. They made me feel confident again that I can be free of debt. Thank you.
Reviewed Nov. 2, 2017
I give Customer Service Rep. Angelique a five stars rating. She was very helpful in answering all the questions put force to her regarding my concerns. She is a great asset to your company. I hope I get her again. Thanks.
Reviewed Nov. 2, 2017
Everyone was very kind and professional. They explained everything that was going to happen and treated me with respect. Approval was very fast and I feel like a weight has been lifted off my shoulders knowing someone is on my side. Very happy with my experience.
Reviewed Nov. 2, 2017
Everyone I interacted with was very helpful. They explain everything thoroughly and made sure I was comfortable and agreed to all the terms of our agreement. Great customer service! Everything was taken care of in a very timely manner, and they made sure to ask the best method and time for contacting me.
Reviewed Nov. 2, 2017
I was very nervous to start the process. I was immediately put to ease and was assisted with such professionalism and understanding. Appreciate the assistance and looking forward to being debt free!! Shout out to Jay **. It was wonderful starting the process with him. Thanks again!
Reviewed Nov. 2, 2017
Very satisfied with the 60% reduction on this loan and the way the payments are spread over 3 months on the for the loan and five months for your fees so that it would not require extra payments on my part.
Reviewed Nov. 2, 2017
Easy to apply, very helpful personnel, no problems with contacting someone for help and just a great program. I feel a huge relief knowing I am able to manage my financial situation with help from National Debt Relief. I would definitely recommend them to a friend.
Reviewed Nov. 2, 2017
So far I have been very pleased with the performance of National Debt Relief. They have settled two of my three outstanding debts at below 50% of total. Waiting word on final one. The whole process has been handled very professionally.
Reviewed Nov. 2, 2017
The service was great. I would recommend to a friend. The people that assisted me all had great attitudes and explained everything thoroughly and made sure I understood the process and how everything worked in order to end my debt. It is very important to me to get out of debt and they made it seem easy.
Reviewed Nov. 2, 2017
Currently I am very satisfied with my dealings with NDR. The only negative, twice I had phone calls scheduled with their representative which he failed to call... that was upsetting! Other than that, the program was explained in detail and all my questions were answered.
Reviewed Nov. 2, 2017
I had a wonderful experience with National Debt Relief. I was hoping that I would get approved, because I was drowning in debt and couldn't see any relief in sight on my own. My agent was very supportive in getting my application approved.
Reviewed Nov. 2, 2017
Professional, thorough, honest and genuine help is what NDR offered me. They walked me through all phases of what to expect and what they expected from me. Almost immediate weight lifted from my shoulders. Very excited to work my way through this program.
Reviewed Nov. 2, 2017
Ramzy and Sean are two people that I have worked with so far. Both were very helpful and pleasant to work with. It would have been very helpful if there was a physical office where I could sit down and speak to a person though. This is a very serious matter and doing everything over the phone is a little nerve-wracking to me personally. Overall it has been a pretty good experience and I am happy that I can finally see light at the end of the tunnel. Worried about the fact that I will probably be getting harassed by the creditors now, I really wish that this program could completely shield me from it. I hope that I will not regret working with this program in the end and that I will be just as happy if not more when this is all done in a time frame that was quoted to me.
Reviewed Nov. 2, 2017
Everything about the program was explained clearly and patiently, so that I could understand the whole process. I definitely would recommend this company to my friends and family if there be a time of hardship and need help. Thank You so much for your help.
Reviewed Nov. 2, 2017
Program is all that was advertised. Everything was described great either over the phone or via emails. I would for sure recommend this program if anyone asked. Customer service has been excellent so far and I have been given many ways to access support if or when I need it.
Reviewed Nov. 2, 2017
1st debt resolved - This was a great surprise and the lady was just has excited has I was. She made it very easy and was very helpful. This has been difficult for my wife and I to go through but the people at National Debt Relief have made it almost enjoyable, and have been wonderful to work with. Thanks!!!
Reviewed Nov. 2, 2017
Shea **, Certified Debt Consultant Specialist, patiently worked with me to make certain all of my questions were answered during my decision making period. Once I told him to move forward, surprising to me, the process was done in a very expedited manner. He made certain that I had a clear understanding of the entire Debt Negotiation Agreement.
Shortly thereafter, I spoke to Toya ** in the Welcome Call Center. She made sure that I understood how the program works, from funding my GCS savings account to the negotiation of settling the debt of each account. She also answered any and all of my questions or concerns. Shea ** followed up with me after to ensure I understood the entire process. He also provided me with a list of all the necessary contact information for the Debt Relief Creditor Hotline telephone numbers. I can truly say that the entire process was very simple and straightforward. If the program complies with the preparation and process activities, then I made an excellent decision.
Reviewed Nov. 2, 2017
The representative who handled my application, Ani, was very knowledgeable and carefully explained the whole process to me. I spoke to her on the phone numerous times over a couple of days. Each time I did, she spent as much time as it took to make sure I was comfortable with the whole process. I look forward to dealing with this company for the next 3 years. I would recommend them to anyone who is struggling with excess debt. After signing all the paperwork, I felt like a heavy weight had been lifted off my shoulders. Thank you all for your help.
Reviewed Nov. 2, 2017
Both gentleman that I spoke with were very helpful. I would recommend them to my friends. They answered all of my questions. I was skeptical about doing this but after speaking with them I was confident I was doing the right thing.
Reviewed Nov. 2, 2017
Call center personnel are pleasant, knowledgeable, patient and low hold/wait time. Could do more about emphasizing that participant's credit score will have negative impact during negotiation period. Certain customer fees charged per month need to be explained in detail prior to enrollment. Very satisfied overall. Provided a wealth of written material. Excellent advice in handling creditors. Creditors are aware of their ability and character to assist those in need of financial guidance during difficult times.
Reviewed Nov. 2, 2017
They were clear and concise and helpful when I had questions. I had a pleasant experience and didn't have any trouble. The professional who was helping me made things easy to understand. I'm grateful for his politeness. My experience was a positive one.
Reviewed Nov. 2, 2017
Very good customer service. All my questions were answered and all the regards about the agreement and the paperwork was handled with great patience. You guys have helped understand every little detail from this company that will help me and my wife be debt free. Thank you very much for the patience and time your organization does for people.
Reviewed Nov. 2, 2017
The agent was very helpful. She spoke slowly to make sure I understood what she was saying. I had the opportunity to ask questions while she went over the information. The call was short and not lengthy. I was welcomed many time by the agent while on the phone.
Reviewed Nov. 2, 2017
The staff was knowledgeable and polite. They were willing to explain the plan in depth and answer questions without issue. I am looking forward to cleaning up my debt that has been caused by hardship. I can finally see a light at the end of the tunnel!
Reviewed Nov. 2, 2017
Great, straight to the point. They explained everything to me and all my questions were answered in a proper manner. I’m most definitely gonna recommend NDR to other friends in need of Debt help. Above all it was a great experience to learn about NDR.
Reviewed Nov. 2, 2017
Very friendly and great customer service. They disclose all information from the beginning, and answer all your questions. I am looking forward to debt relief. Thank you for helping me, and explaining how everything works. I have already recommended one of my good friends.
Reviewed Nov. 2, 2017
Very thorough and explained every detail and had no issues answering all of my questions even I repeated them a few time. I am glad I decided to do this and with all the information I got and reassurance that I will not be in this alone and they are always a call or email away for any question.
Reviewed Nov. 2, 2017
Professional, to the point, and have a very clear of what to expect. They went over all of the process. Harry and Victoria were great explaining in detail what to expect in the next 4 to 6 months. And we are very pleased to know how to handle the next several months with our creditors.
Reviewed Nov. 2, 2017
Ms. ** and Ms. ** were so helpful and didn’t mind walking me through each step. Each step was explained to me clearly and they helped me understand exactly what each step meant. Also, there was no judgement and they made me feel like they really wanted to help me be successful at overcoming my debt. I appreciate that they “held my hand” and I appreciate their kindness! Thank you so much!
Reviewed Nov. 2, 2017
National Debt Relief has been great and pretty honest. I would recommend them.
Reviewed Nov. 2, 2017
I have some serious debt issue so I was looking for someone that could give me some help. National Debt Relief got to the bottom that booted the issue and they've been great. They gave me a timeline and set me up on some payments. They are a good service and I’ve gotten two of my debts paid off already. There’s no way I would’ve been able to settle and do the things I’ve done without them. I’ve recommended them to several people, too.
Reviewed Nov. 2, 2017
I have a lot credit card bills and I try to do everything to finish my business with them. So I got help from National Debt Relief and the guy there said I could have all my bills paid off. They're really helpful. I had a lot of questions for their team but they were able to always give me the right answers. Also, they always receive my calls. I am left with one year, 2018, in the program. My credit score is still very low but they tell me credit is not going to be a problem. I'm relaxed right now because they take care of everything.
Reviewed Nov. 2, 2017
I liked my experience with NDR. I'm on a limited income and I went a little wild with my credit cards. I couldn't afford the payments. Their reps were all helpful in seeing what I could afford. They were courteous and they worked with me. When they have a settlement offer, they call or email me to let me know. They don't just go and do things, they confer with me first. So far, they've helped me pay three accounts and I should be done by next summer. They don't overcharge and they let me know upfront what the fees are going to be and what's going to come out every month. I like that I can log on to my account and see everything that's going on. Plus, if I have another thing to add, they can let me add it.
When my bank screwed up and returned my automatic withdrawal, I didn't get in trouble. I called them and explained what went on. They were really understanding about that and I didn't get the overdraft fee. I talked my sister-in-law into working with NDR. I told her that this is the way to go. Her credit may go down but it will go back up. Plus, it's better than bankruptcy. I've been very happy with the experience and the customer service.
Reviewed Nov. 2, 2017
I spoke to National Debt Relief's rep two years ago and she said they can help me out. I enrolled with them, and they automatically deduct payment from my account every month. They helped me to lower the bills and about six months ago, they came with a $3,000 plus settlement for Chase bank instead of paying $11,000. I've been satisfied with NDR, but I was trying to get out of it. Their process is slow and it looked like they were doing nothing and they were just getting my money and I was getting calls and bills left and right. I have to speak with them plenty of times, but as of now, I just let it go.
Reviewed Nov. 1, 2017
I was very appreciative on the knowledge that National Debt Relief gave me. It truly help me a lot knowing I can be helped with my debt. Talking with Shelly made my mind at ease. I want to thank you guys. I will recommend a friend family member.
Reviewed Nov. 1, 2017
I am extremely surprised how friendly every person I have talked to so far has been. Not only friendly but very helpful as well. They talk very fast but that’s understandable. Ampi seems very professional. I didn’t catch the second lady’s name, but both were excellent at making me feel comfortable and ready to move forward.
Reviewed Nov. 1, 2017
I had a very good experience in getting everything set up. The team was very professional, friendly, and understanding. They made sure everything was thoroughly explained and offered multiple opportunities for me to ask questions. I would recommend them to anyone needing help getting debt free.
Reviewed Nov. 1, 2017
Both reps were very helpful and patient with all of my questions. I’m excited to start the program and be on my way to get from under this debt. So far I am pleased with this company and their representatives.
Reviewed Nov. 1, 2017
Our representative was very helpful and knowledgeable. He answered all of our questions. He was very polite and respectful. Representative gave clear and precise instructions which made the whole process easier for us. It is nice to know that there is help out there when you need it. We are confident that we made the right choice in going with National Debt Relief.
Reviewed Nov. 1, 2017
I feel a large weight lifted off my shoulders. The staff was wonderful and more than support full. I look forward to being debt free some day. Thanks to them I feel so freeing and this has not been true for a very long time.
Reviewed Nov. 1, 2017
Working with Andrew was pleasant and he seemed very well informed. I was hesitant about the program but he helped me come to the place that it is really was the best move right now. This is my initial experience and my hope is that I maintain a high level of satisfaction for making this choice.
Reviewed Nov. 1, 2017
I was very please how informative every one was. I felt comfortable with my decision. I really liked my customer rep. It was a very scary process. I knew I needed help but I felt like a failure for needing to be rescued. It was very frustrating to be in that much debt at my age.
Reviewed Nov. 1, 2017
I was about to give up in my hardship & financial situation but NDR came through for me, like no other. Even my local banks could not help or care to. I would refer NDR in a heartbeat. Thanks to all employees and keep up the fantastic work!!
Reviewed Nov. 1, 2017
Very helpful when answering questions and giving advice. Very clear with explanations and guidance on the agreements. Very well tuned responses and right tone/pitch of voice when speaking. Not difficult to get in contact with once a question arises which helps in solving the matter in a good time-frame.
Reviewed Nov. 1, 2017
Very fast and efficient. I love that they stay in contact with me and let me know all updates! It was very easy to set everything up and easy to understand what they were planning on doing! I would recommend National Debt Relief to anybody in need!
Reviewed Nov. 1, 2017
The program appears to be very straightforward. The team members I spoke with were all very professional. They were able to explain the process quite clearly. We are excited about the prospect of being debt free. Thank you for your time and understanding.
Reviewed Nov. 1, 2017
All contact, so far, with National Debt Relief has been very productive, friendly, and helpful. I look forward to working with them in the future. I feel grateful for the support and help with my current debt problems. Thank you again for your help!
Reviewed Nov. 1, 2017
Helpful, kind staff. Explained well on most items and clarified where I had questions. Not much space given to consider their option. once in contact I felt rather pushed into accepting NDR offer, Feel like my financial situation is much improved by their service.
Reviewed Nov. 1, 2017
Everyone shows a concern for your needs. They listen to you and allow you to thoroughly explain your circumstances, I assume, in order to better service your needs. Great Service!! I would absolutely recommend these services to anyone I know that may need answers to their debt related issues.
Reviewed Nov. 1, 2017
Thank you so much for your politeness and cooperation... I was extremely satisfied with the service I received... I would recommend your services to anyone else who was in our position... They were very nice and not judgmental of our situation. Thank you.
Reviewed Nov. 1, 2017
Both representatives were very helpful and professional. I felt as though they actually cared about my situation. I felt a load taken off my shoulders once I enrolled into the program. I would recommend those two individuals to any friends or family members.
Reviewed Nov. 1, 2017
It has been a long time and was looking for some help and I talk to a friend and she said she is now going thru this program and I decided to take a chance and am looking forward to start all over again. I talk to Devon and was very help so I'm lodged in now so I'm able to see the progress. Thanks for all your help!
Reviewed Nov. 1, 2017
I received an e-mail from NDR about an offered settlement & had a couple of questions about how my deposited funds would be used. She answered all my questions and even provided some more useful info on top of that. Very helpful, very patient, very understanding.
Reviewed Nov. 1, 2017
Debt relief is not something people really want to admit to. However, after talking to NDR I felt better about the process and all questions were answered directly and with clear knowledge of all situations. I feel confident in my choice and look forward to a better financial situation.
Reviewed Nov. 1, 2017
Seriously the best decision I've ever made! I feel like there is a light at the end of tunnel! I already have one of my debts resolved and I am on the road to having them all resolved! Thank you, thank you, thank you NDR! Hello financial freedom!
Reviewed Nov. 1, 2017
National Debt Relief team was very Knowledgeable towards the question and concerns I had. It's great knowing they will be there every step of the way. They broke it down in parts to be understood and knowing a sense of relief over the horizon. Thanks.
Reviewed Nov. 1, 2017
Tira, and the others were wonderful to deal with. I felt like a person not a low life. I would recommend anyone to this program. I do hope that the rest of the program goes as well as this has so far.
Reviewed Nov. 1, 2017
Navjot and his team are very helpful, they explain to me everything that I needed to do about my problem, they are very honest and sincere to talk to. I guess I will recommend this company to everybody who is in need like me. Thank you National Debt Relief Team for your time and effort to give a solution to my problem, you're the best team. Once again thank you from the bottom of my heart, God bless you all!!!
Reviewed Nov. 1, 2017
Have done a great job helping me so far, am very satisfied with National Debt Relief at this time. Cannot wait to see what the future holds. Thank you so so so much National Debt Relief, If you need the help please call them! Very friendly.
Reviewed Nov. 1, 2017
Thus far I am happy with the company, just signed up and feel well informed. Ryan was great in explaining the process to me. I am excited to become debt free! Even though this process seems scary being in debt is worse.
Reviewed Nov. 1, 2017
Your counselor was clear in her communication and was patient with my technical lapses. It was a very positive experience. Should anyone of my acquaintances ask what to do or who to work with I would recommend National Debt Relief. This has been a stellar experience from start to finish.
Reviewed Nov. 1, 2017
Everyone has been friendly and informative. I feel comfortable that I understand the process and that I will be able to get in touch with an NDR associate whenever I need to do so. I really appreciate the professionalism and support! Thank you.
Reviewed Nov. 1, 2017
I am very happy with the complete explanation and assistance starting with my first phone call with Tom at NDR. Since then, I knew that this was the best company to go with to resolve my debt issues. I now have the peace of mind that I have a quicker and safer way out of trouble.
Reviewed Nov. 1, 2017
The process to get started was easy, but I struggled with wanting to talk to someone "now" and these people are busy. Then there was a network issue where they couldn't get my application, then calling my "rep"... Call couldn't be transferred... Then their phone network cut us off. Once everything was done and established, it went smooth. Can't really say I am comfortable yet, until I find out my creditors are going to allow this process or not. I am nervous about this part as well.
Reviewed Nov. 1, 2017
The program seems like a Great help. Waiting to see the outcome of the program. Putting my Trust to see if I can get help with my debt. Customer Service was good and my rep was really knowledgeable and helped me understand the program. Callback was very understandable also. Thank you.
Reviewed Nov. 1, 2017
Everyone was so understanding and had a solution to our problem and I feel better and look forward to being out of debt soon. Every time we asked a question everyone had the same answer. Which was great and very polite and very accurate of call time back as they said.
Reviewed Nov. 1, 2017
I've been pretty happy with the service so far. The employees take their time to explain everything in detail (Joseph ** did a great job) and then when you're ready to proceed, someone from the Welcome Team calls you and goes over everything in detail. I was very impressed with both calls.
Reviewed Nov. 1, 2017
Great people to work with!!! Answered all my questions and in great detail. It was a little scary to start the process but they set my mind at ease. I look forward to the day that all is said and done and the weight is completely lifted off our shoulders. Thank you!!!
Reviewed Nov. 1, 2017
Thank you for all of your help! The team was both friendly and knowledgeable. I would recommend this organization to any of my friends. It was easy and hassle free. The best part is there is a goal-date associated with getting us out of debt.
Reviewed Nov. 1, 2017
National Debt Relief has been very helpful to me. The people are very kind, understanding, and knowledgeable. They have given me peace of mind during a very difficult time. They have walked me through the process and have made sure that I am kept up to date. I would highly recommend their program.
Reviewed Nov. 1, 2017
I was definitely skeptical and nervous at first when signing up for the program. Now I’m 2 years into it and I’m nearly 70% debt-free!! This program has been a tremendous help for me and I’m looking forward to finishing the program hopefully within the coming year. Customer service reps have always been so courteous and helpful with information. Debt Collectors can be very intimidating and the NDR reps were always available to assure me that it will all be taken care of through the program!
Reviewed Nov. 1, 2017
It has been a great experience so far. Super easy to understand, everything is explained very well, and both people who helped me were so nice and helpful. They went into depth about everything they were talking about. I loved that it was fast and easy.
Reviewed Nov. 1, 2017
Very good experience with NDR. Everyone has been very helpful. I do wish NDR would reach out to my creditors with a proposal earlier than they do. At least reach out to them and let them know that the debt has been turned over to NDR.
Reviewed Nov. 1, 2017
I had the absolute pleasure of working with both Kathryn and Evelyn to get started in my program. They were beyond helpful and open to answer any questions I had. They were crystal clear in what I should expect, and did their absolute best to make sure I understood, and was comfortable with the program.
Reviewed Nov. 1, 2017
Great service. Very understanding of the curve balls that life throw you to end up needing help. Having them help feels like a weight is off my shoulders and I am no longer drowning. Glad I choose to go with them. The process is simple and I like how they walk you through it.
Reviewed Nov. 1, 2017
I am very pleased with the service and information I have received from Net and Sean. They have explained everything to me and answer any questions I have. As a new customer you have made me feel confident and at ease. Thank You, Lillian Dickey???
Reviewed Nov. 1, 2017
The rep was very helpful with explaining how program works. He was consistent and stayed in contact with me. I didn't trust it at first, but speaking with him convinced me that this company was legit. I hope this works to clear my debt.
Reviewed Nov. 1, 2017
I've been in debt for years. I've been trying to get out and it has felt like it wouldn't be possible for at least 5 years. National Debt Relief finally gave me the feeling it will happen a lot sooner and cheaper. National Debt Relief gave me peace of mind that I'm grateful for.
Reviewed Nov. 1, 2017
The process way super easy and Mike did an amazing job. I have given info to several of my friends looking to clean up their credit as well. From the first call, to the paperwork, each step along the way was very easy. The system was very user friendly.
Reviewed Nov. 1, 2017
The staff was very professional and friendly. They explained to me how the program works very well, in terms that I could understand. I would absolutely recommend National Debt Relief to my friends and family if they were to ever need a program like this.
Reviewed Nov. 1, 2017
So far, so good. This was a very pain free experience. I was expecting the opposite. Everything was explained to a T. Tia was fast and very pleasant. She the whole experience fast and painless. I hope through my journey to being debt free stays this awesome.
Reviewed Nov. 1, 2017
Michael ** was great to work with. Beyond professional and more than understanding. He gathered my information with patience and without judgment. He was prompt with his return call the next day and made the process simple. I appreciate all that he did to help me out.
Reviewed Nov. 1, 2017
I give my experience an excellent rating. They were extremely helpful in answering all questions and professional. I certainly appreciate the fact I was talking to real people rather than a machine. I would recommend them to a friend. I did make several calls and although they were at different hours the calls were all answered immediately.
Reviewed Nov. 1, 2017
It was a pleasant experience signing up for the program. I would definitely tell a friend. They walked us through the process and worked for us to get the helped we needed. Explained the whole process to me. My family can be debt free in less than three years.
Reviewed Nov. 1, 2017
While setting up my options the staff was incredibly helpful, thorough and knowledgeable. They were able to answer every question and even answered my questions before I was able to ask. They made this process much easier than I ever expected it to be.
Reviewed Nov. 1, 2017
So far I have had a great experience, this was a decision. I have been struggling with my bills for a while. I am looking forward to a good nights sleep. They were very professional, Andrew was diligent, in following up and going over the details. I am looking forward to a good experience eliminating my high interest debt.
Reviewed Nov. 1, 2017
NDR was very thorough and made sure I understood all of the information before moving on. The two gentleman I spoke with were patient and made me feel reassured in this big decision I was making. I would definitely recommend this program to people I know.
Reviewed Nov. 1, 2017
Signing up with National Debt Relief was alright. They tried to change the account that the money was supposed to automatically come out of but it wouldn’t change. Then I submitted the information so I left it as it is. National Debt Relief has some of the debts down. So far, so good.
Reviewed Nov. 1, 2017
I had too many credit cards and I was having problems keeping up with them. I needed to figure out a way to get them paid. National Debt Relief has done a good job for me but Discover decided to sue me. It’s my understanding that this shouldn’t happen when I turned it over to National Debt Relief as long as they can work out a deal with them and get them paid. But National Debt Relief has paid off two debtors and is working on a third one. When they get something going with a debtor that they're paying, they get a hold of me right away and ask me if it's good with me. So they're doing good.
Reviewed Nov. 1, 2017
We were pretty much over the head with debt. We tried National Debt Relief and their reps were pretty informative. When they needed us, they called us. We also got the answers we needed if we had questions and so far most of their people that we met were pretty helpful. We signed up in February but they started the settlements only recently. At first, we thought that they were taking a little bit too long but they needed to build up our account. As we’re making the payments, they needed to see about the funds to negotiate with. There seemed to be a little bit of a late fee but that’s based on how much we’ve been giving to them. They’ve helped us by relieving a lot of financial stress that we were on. So far, it’s worked out okay though we don’t know what to expect at the end of the year as far as the write-off being in our income.
Reviewed Nov. 1, 2017
I was on a really tight budget and I had so much going on financially, and I needed help. I called National Debt Relief and asked them if they can help me with my situation. Their rep was good and professional. He was helpful and was telling me what was going to happen and was giving me all the numbers that I kind of want to hit because it can help my debt go down and clear it by how many years. NDR is good and so far, working with them helped me a lot with how I budgeted. I'd recommend them to people like me who need help.
Reviewed Nov. 1, 2017
I was paying my bills but not really able to put down any substantial amount on them. I was sick and tired of that so I decided to look into debt relief help. National Debt Relief was referred by a friend, so I went with them. This December will be one year that I have been involved in the program and I’m very happy with it. Every time they contact me, if they don’t reach me at my office number, they call my cell and then my home. It works wonderfully. They’re courteous and fantastic. I would definitely refer them. I have some coworkers that I have referred and they told me, once the holidays were over, they would. It’s an excellent program.
Reviewed Oct. 31, 2017
She was very patient, explained everything clear and where I could understand. Changes were needed she handled it without complications. Very pleasant. Helped me through all the forms to sign. And in a timely manner. My husband and I are happy so far.
Reviewed Oct. 31, 2017
I had a wonderful experience from start to Welcome call. Marvo ** was great from the initial set up and explanation. I was a bit apprehensive but he was very forthright with information. I also loved the Welcome call. Everything was explained again and Shawn made sure I understood everything thoroughly. So far a great experience.
Reviewed Oct. 31, 2017
Thank you for all your help. We do hope that this is the right thing to do. However, as it is we are no longer able to make even the minimum payments on our accounts. We are very happy that if all goes well we will be debt free in about four years.
Reviewed Oct. 31, 2017
So Far so Good!! Customer service is so easy and friendly to deal with. Very honest and open about everything. Was able to resolve a debt within the first 4 months, happy so far and encouraging to know I'm finally getting somewhere with my debt!!
Reviewed Oct. 31, 2017
I believe the negotiating team has done a very good job in settling two of my debts. I am very hopeful they can continue to negotiate with the same level of skill for my remaining claims. I do regret that my credit has suffered setbacks and will significantly impact future needs. Credit is a necessity in today's world so hopefully they will have some recommendations for recovery. I sincerely appreciate all of their efforts on my behalf.
Reviewed Oct. 31, 2017
Abe was very professional and answered all our questions. I would recommend this company to others, the veri sign was easy to follow. The pace of the private information was great and the organizations was in very understandable format. Again thanks for Abe's training and doing his job very well...
Reviewed Oct. 31, 2017
Our experience was very good, admittedly we were nervous about this whole process and the gentleman that helped us was so patient and very knowledgeable and things ran very smoothly. We would recommend this program to anyone who thinks they need help.
Reviewed Oct. 31, 2017
This has been a very easy choice to make with the help of the customer service reps. I would recommend this service to anyone going through a rough time with their finances. Thanks for helping me resolve my credit issues.
Reviewed Oct. 31, 2017
Great customer service. They didn't make me feel pressured to fix my debt. The also explained everything really good. If I had questions they would explain until I understand. I'm really happy with the service they provided. They were always very kind.
Reviewed Oct. 31, 2017
Great and comfortable phone call. Andre did a great job. I was very satisfied on the outcome only the procedure. Very easy to do. He walked me through everything. I don’t have any complaints at all. Thank you guys so much. I hope I can save money by doing this and move out. Thanks again.
Reviewed Oct. 31, 2017
I have had great success with National Debt Relief. It feels great watching the bills go away one by one. Balances are also going down and the company is kind & efficient to work with. I'm so looking forward to zero balances. Thank you National Debt Relief.
Reviewed Oct. 31, 2017
The individual I spoke to was Max **. He was very thorough during the process, and wanted to be sure I understood all facets of the program. I really appreciate all of his explanations. This was a difficult decision to make, and I appreciate his understanding and patience.
Reviewed Oct. 31, 2017
The young man with whom I spoke was pleasant and knowledgeable. He explained everything, and went back over some material a second time for better understanding. I ended the call feeling I had learned all I needed to know to begin the program. Thank you for a pleasant experience.
Reviewed Oct. 31, 2017
NDR was extremely considerate and professional during the setup of the program. Johnathan was the representative that I worked with. He answered all of my questions and was extremely professional. Naturally, after he explained the program to me I told him I needed time to think it over. He was understanding, and considerate. I called him back 15 minutes later and told him I was on board.
Reviewed Oct. 31, 2017
Absolutely fantastic! Each person I spoke with made this process delightful. I am forever grateful! Ampi is wonderful at her job and makes certain her clients' needs are met before they commit to the program. Even though I am new to this process, I have a good feeling that things will work out.
Reviewed Oct. 31, 2017
The staff is very professional and have made me feel comfortable. The first person I spoke to her name is Hannah gave very detailed information. I feel very confident that I have made the right choice. I will be sixty years on November 7th and my goal is to retire debt free.
Reviewed Oct. 31, 2017
We have been treated very kindly all the time and the staff had always been very helpful. We are grateful for their help and willingness to work with us regarding our situation when no one else would have. Also I want to point out that the staff has been very diligent to help us get on the right path.
Reviewed Oct. 31, 2017
It has been a good experience sign up for this program. I hope I have a great result. The sign in process was not as bad as I thought. I am happy I took the step to get my financial freedom. I am super happy I choose this company.
Reviewed Oct. 31, 2017
Great services, I feeling a lot better since I set up the account is feel like 1000 pounds have been out my shoulder. As today NDR have been settled in debt 40,000 dollars is incredible the professionalism of the staff.
Reviewed Oct. 31, 2017
The steps was very clear to me and understandable. And I am very happy that I made this big step to clear my mind moving forward. I would definitely recommend this program for those who is having problems paying off their debt. I am looking forward to be debt free.
Reviewed Oct. 31, 2017
I like how every person I spoke with was very friendly and understanding. I appreciate that they always took the time to explain everything in great detail. They made me feel welcome and like they were really truly there to help me become more financially secure.
Reviewed Oct. 31, 2017
They work diligent to help you become debt free! No matter what concerns you may have they always come through. They keep you updated if any problems should come up. I'm so please to say I'm glad they're in my life to help me reach my goal! I'm so grateful!
Reviewed Oct. 31, 2017
Great customer service. The agent that helped me worked with me to find the best solution that worked for me so I did not have to add additional funds and continue to pay off my debt in a timely manner.
Reviewed Oct. 31, 2017
Great customer service. I will recommend this program to anyone that is going through a hard time financially. Mr. ** was a great at assisting me and walking me through the program. National Debt Relief gave me peace of mind when I need it the most.
Reviewed Oct. 31, 2017
So far I am very pleased with my experience, all of the representatives have been friendly and knowledgeable and gotten in touch with me in a timely manner. The only drawback is that it does take a few months for payments to kick in.
Reviewed Oct. 31, 2017
The person I talked to was kind and courteous. He made my call worthwhile to get this done. I would like to thank this gentleman for his assistance with my affair. I would recommend anyone to do the same as I did. The gentleman was very adamant about doing his job correctly.
Reviewed Oct. 31, 2017
Great customer service! I would definitely recommend this company to any other friends or family that needed to get out of debt. I was emailed about the offer and called immediately to discuss the offer. I also had the opportunity to ask about other questions I had.
Reviewed Oct. 31, 2017
The people at National Debt Relief have been great!!! Their service and commitment to their customers is second to none. Please do not hesitate to call them. My problems would still be around if not for them. I would recommend them to anyone.
Reviewed Oct. 31, 2017
I found this process very easy to follow and understand and if questions or concerns were brought up they were addressed very professionally and promptly. My experience was clear and decisively excellent, clearly explained and guided through every step of the way. All the personnel were very pleasant and understanding of my situation and very helpful.
Reviewed Oct. 31, 2017
My experience with National Debt Relief has been professional, quick and easy. The customer service is phenomenal. I am so glad I called them! I am anticipating being debt free with the help of National Debt Relief with monthly payments I can afford in a reasonable period of time. The future looks bright with NDR!
Reviewed Oct. 31, 2017
Emily and the other rep were wonderful! They were patient and thorough on my questions as well as the process including what I was signing. They contacted me on my availability and were helpful when I was uncertain about details. I am very happy.
Reviewed Oct. 31, 2017
Pam and Richard were very friendly and very helpful. Did not criticize me if I missed a page or meaning to what they were explaining to me. I would recommend them very highly to anyone who needed help with debt.
Reviewed Oct. 31, 2017
I could tell that they really cared. The first person, the enroller, was set on getting me out of debt. He made it his personal mission to make sure my wife and I were good to go, and would not rest until we were. If you are doing everything you can to pay off your debts, and are drowning, call these folks!
Reviewed Oct. 31, 2017
This process was a very informative and easy. Everyone I spoke to was friendly and patient. They answered all my questions and explain every step thoroughly. I feel that this process will help me to achieve my goals and more financial security.
Reviewed Oct. 31, 2017
Dealing with NDR has been the best experience. The people are just wonderful to work with and very supportive. They really want to help you with your debt in the most delicate way. They understand the situations people come across that lead them to this decision of asking for help.
Reviewed Oct. 31, 2017
The whole process was very smooth. Everyone I talked to was very professional and gave me all the information right upfront. I feel confident that my debt will be settle and I will have a fresh start in my finances and I have National Debt Relief to thank for that.
Reviewed Oct. 31, 2017
This was the easiest I have ever experienced. Plus they were pleasant and showed me respect. Very helpful in completing my information. They followed up every item as promised. I would certainly recommend them to my friends or family member. A happy experience. What a relief.
Reviewed Oct. 31, 2017
I’ve received excellent customer service during the enrollment process. The program has been very user friendly so far, and I especially like the electronic authorization forms. I’m pretty busy and the forms made it easy to get it done and check off my list.
Reviewed Oct. 31, 2017
I originally applied online and received a phone call from Mr. Adam ** promptly. Mr. ** was extremely polite and professional. He explained everything in depth and with terms that I could easily understand. I feel like I can breathe again, and I am not nearly as stressed about my debt prior to reaching out to NDR. They were able to get me payments that I can afford and peace of mind! Would 100% recommend to a friend or family member!
Reviewed Oct. 31, 2017
They were very helpful and accommodating. It was very easy to get the help to set up and the approval was very quick too. Trying to get my debt solved will be easy now. I would definitely recommend to a friend.
Reviewed Oct. 31, 2017
I enrolled with NDR approximately 3 months ago. In the last 2 months, I have been presented with 3 settlement agreements, all less than 50% of the original debt. They are always polite and I have not had a negative experience so far. I have and will continue to recommend to others.
Reviewed Oct. 31, 2017
Kept me up to date with calls and e-mails. They always were negotiating on my behalf. Customer service was always very helpful and courteous. They took the time to explain how to set up my portal and how to apply extra money to my account.
Reviewed Oct. 31, 2017
The people I talked to were friendly and helpful. They talked me through the program, and answered all my questions patiently and thoroughly. The projected settlements on my debts are fantastic. Doing everything online was a little intimidating, but I managed.
Reviewed Oct. 31, 2017
The process was quick and easy. I was signed up within 24 hours. The help NDR (National Debt Relief will provide will help me sleep better and I'm so very glad I called. Nicole is very knowledgeable and Customer Service Andrew was so very patient with me today! So glad I did this. Thanks NDR!!
Reviewed Oct. 31, 2017
From the beginning it was easy to into the program and the follow up was good. All my debts have been settled and now I can breathe easier. Only had one problem and that was with one creditor who took a while to settle. Also had two of them removed from the program as they were discharged on my credit report.
Reviewed Oct. 31, 2017
Service was prompt, simple, and extremely polite. In addition, the employees all seem to be knowledgeable. All documents online sent timely and this has made me feel confident of this organization. Look forward to working with you. I liked the fact that payment to your organization starts the following month.
Reviewed Oct. 31, 2017
From the beginning to the ending the service was thorough and explanatory. They're there to answer any questions and help you throughout the entire process. No pressuring or weird gimmicks just strictly quality customer service and amazing business guidance. Definitely recommended.
Reviewed Oct. 31, 2017
Nikki was very helpful and not pushy. She had a solid understanding that this was a delicate subject for me and my wife and always made herself available to answer our questions. The rest of the team was also very understanding but that was after the time Nikki spent with me on the phone.
Reviewed Oct. 31, 2017
As of now all is very good with NDR. They do touch base with me to let me know how my accounts are going. And if there is a settlement. Also, they are understandable when I make a payment. I let them know in advance. Also, anyone I've spoke to has been pretty good, sometimes I do have to call again to get a better answer. But all in all they have good.
Reviewed Oct. 31, 2017
We have been weighed down by debt for many years. We have tried to save and pay off the debt but things keep happening. Health and family problems along with the high interest rates of the credit card companies kept us down. We were so pleased to find someone who gave us an answer. It is scary for us to embark on this process. We are glad to have a company who is dedicated to the outcome. Thank you.
Reviewed Oct. 31, 2017
This company is so nice to deal with. The people are all knowledgeable and nice. The website is easy to maneuver through. I have recommended this company to other people. Dealing with National Debt Relief has taken a huge weight off of me.
Reviewed Oct. 31, 2017
National Debt Relief listens to your concerns, are very thorough in explaining their process and work diligently to provide resolution for all parties. They offer hope to what seems like a hopeless situation. I had attempted to resolve my debt directly with the debtor but they would not work with me and expected payment higher than the income that I had. Once national debt relief stepped in to act on my behalf the debtor became more reasonable and we had resolution!
Reviewed Oct. 31, 2017
I feel that both people I have talked to have been very thorough and I’m very happy about working with them to fix my finances. I feel like I’m in good hands. I appreciate the advice that I have received. I appreciate the efficacy in communication and being responded to in a timely manner.
Reviewed Oct. 31, 2017
I dealt with two team members today. Both were very courteous, kind, and informative. Both welcomed me to the program. I felt confident about the decision I had made. I believe NDR is with me through this process and want to help me get free from the burden of debt. They helped to make a hard decision a little easier.
Reviewed Oct. 31, 2017
Able to resolve a very large account and cut the debt in half! Contacted me by email so I could review before agreeing. Quick easy and simple! So great to have them fighting for me!! I don’t have to worry about creditors calling me or the embarrassment of dealing with credit companies.
Reviewed Oct. 31, 2017
I have been this program for less than 6 month and NDR has already helped me with one of my biggest creditors. Everytime I call I am received by nothing but professionalism. Any questions I ask are always answered. Awesome job! Keep up the good work!
Reviewed Oct. 31, 2017
Very helpful, answer all my questions super nice and understanding. Felt a relief knowing I am in good hands on becoming debt free with their help and I can call them anytime with any questions that I have. Would definitely recommend them to my friends.
Reviewed Oct. 31, 2017
I went through a divorce and that was economically devastating. My daughter lives with me and I also pay medical and child support for my kids out of my check. I'm a police officer and they don't have a lot of overtime here right now so it was crushing me. I saw the bills and I was in the negative. It was getting overwhelming for me that I got to a point where I couldn't even find my next bill to pay the lights or the rent. But I'm a man and I have certain pride. I wanted to work for my money and I didn't want any assistance but I was struggling and I finally gave it up. I was praying to God constantly to show me a way so that I can at least work at it. I swallowed my pride and said I needed help.
I had one credit card and the rep saw I was using it to pay for rent and groceries. She said I qualified for a program but there had to be a certain amount of money in my account and if the payment bounces once, they would have to make no payments as an option. I thought I would have to call National Debt if that ever happened. I heard about them several years ago and they've done great work with people so I went with them.
The year before, I had a heart attack from the stress but the job didn't want to cover it so I had to hire a lawyer and the case was settled in my favor. After the whole lawsuit was over, they accepted my workers' comp so I didn't have to pay for the medical portion of anything that has to do with my heart. They also owed me money, which I gave to debt consolidation.
However there was one outstanding medical bill that they were managing for me but it got a little frustrating. I've relayed some information to them and it got lost in translation and as a customer, I felt like I had to do their work. My son's a minor so they took his name but it's my insurance and they were having trouble getting information from the hospital. When I called the hospital, they said the account’s been charged off of the creditor and when I called the creditor, they said anybody representing me in that matter could call them directly. I informed National Debt Relief but they kept requesting this information from me that they can probably get directly from them.
That was several weeks ago and then yesterday I was told by NDR that I can give the information that they need directly to them, which included my son's name and date of birth, which they have already. They don't have the Social Security number, which I can provide. But they had all this because they had the actual bill, which was how they contacted Florida Hospital, and some stuff was obvious. I've also sent all the paperwork already and I don't understand why this was being requested from me. I've told them to record the conversation and just play it back. But they get different reps all the time so obviously they’re not aware of previous conversations. This was brought to my attention so obviously, they saw something on their screen that needed attention but if that's highlighted on their screen and a conversation took place in that interim, then those notes should be right in there, or at least they should remove the highlight.
I've been working with National Debt Relief for almost a year now and initially, these guys were on top of things. If you send them something, they tell you it's filed and they call you periodically. They call up the creditors and if there's an economic hardship, they try to mediate between the creditors and myself. They were wonderful and I love their services. But it still hurts for them to take the money 'cause if I had the money, at least I had discretion of not paying it if I needed food. But once I committed that far, there was nothing I could do. I didn't have to pay for those bills, but I had even less money left over to survive. I'm still struggling but I'm better now. My light, water and rent are paid and I have food in the fridge then I have 100 bucks left which I'm going to stretch it till the next pay period. I could always be better but in time.
Reviewed Oct. 31, 2017
Immediately I felt a big relief lifted off my shoulder just after taking a few minutes talking with Jeovany. He made me feel welcomed and didn't judge me. So ready to start this new journey in my life and with support. Thank you National Debt Relief.
Reviewed Oct. 31, 2017
After being irresponsible, or perhaps just overzealous, I found myself in significant credit card debt. I found National Debt Relief after searching for help online. My experience with them through email and over the telephone was very calming. I am very thankful for their help. I highly recommend.
Reviewed Oct. 31, 2017
Carter ** was outstanding in helping me get thru the initial setup process. He answered every question and concern that I had. I cant remember you did the welcome call but he was very nice and helpful as well.
Reviewed Oct. 31, 2017
The overall experience was exactly what I had read and research prior to signing up. All agents were professional, sincere in their effort to help as well as knowledgeable and personable. Recommendations: 1. Agent pronounces their name clearly and make sure the caller knows your name and how it is spelled. 2. When the customer is talking DO NOT speak over them. It's rude and unprofessional. 3. Consolidate information into 2 or 3 emails rather than 7 or 8. It makes it easier to find information when customer needs to help.
Reviewed Oct. 31, 2017
I was bombarded with phone calls and letters. It took about 6 months before settlement activities. It happens quick, all I need to do is approve. The calls are not that often even though I'm not halfway my payments yet. Online access to NDR is user friendly. Customer service are always helpful every time I call. They give great advices that lessened my concerns.
Reviewed Oct. 31, 2017
Shelly **, the certified debt specialist I first spoke to was clear, concise, and patient. She make the process smooth and answer all my questions. The welcome call was also clear and concise. They left me with all the information I need to start reduce my debt.
Reviewed Oct. 31, 2017
I currently had an account with a high amount of debt and I could say I thought I’d never get a good settlement out of this one. To me It is unbelievable that National Debt Relief negotiated this settlement at such an amazing amount with a total saving of $4,490!!!
Reviewed Oct. 31, 2017
My bills became more than my pay and I needed help. I signed up with NDR and I'm very satisfied with their service. I emailed them then got on their site when I needed to change my payment date based on when I get paychecks, and my interactions with their reps have been smooth. National Debt Relief took a lot of pressure out and now I can sleep at night. I recommended it to a friend. He's using the same thing and he's happy too.
Reviewed Oct. 31, 2017
I was trying to apply for some loans and Open Lending suggested that National Debt Relief might be better for me. I started in February with National Debt Relief and I’ve already paid off two of my cards. One of them was my oldest and highest debt and I just got it out of the way. Making one payment a month or additional payments feel like paying off the debt quicker. And it really helps if all the bills consolidate whatever payments I’m going to make and I didn’t really have to worry about much else. I call the NDR reps when I have a question about my payment, and they’re pretty much straightforward, thorough and empathetic. National Debt Relief is a great resort when it comes to handling and settling one's debt, which takes away the stress.
Reviewed Oct. 31, 2017
I like how getting relief help can get me to the point that I needed to be without having to file bankruptcy. I had consultations with National Debt Relief and someone explained to me the whole debt program. Once I joined and got deeper into my membership, I was contacted a few times about how I can solve cases or that they were on the road to solving cases and they needed my approval for that. So far, they have resolved two of the cases and we're on the road for the next one to come up soon. They call me periodically and I have the number to contact someone if I needed to.
A month ago, I received a call where I was given the option to extend the membership and minimize the amount of payment. But that wasn't cut for me since the whole idea was to get rid of this debt as quickly as possible. I signed up with them for over two years, and I've been in the program for six months now. The plan works perfectly. The most important one was that National Debt Relief helped me to ration out the amount of funds that need to be put up to resolve the debt. I had the funds to do it, but I didn't know how to organize it. So, National Debt Relief was very helpful in that way.
Reviewed Oct. 30, 2017
So far I’m very happy with both the service and ability to resolve my debt. They have helped me at a very difficult time. They also keep me informed on every decision and explain everything. I would recommend them to anyone with financial problems.
Reviewed Oct. 30, 2017
So far they have started with making the process simple! It has been a huge relief to know someone is there to help get us through tough times! Very nice people to talk to over email or over the phone.
Reviewed Oct. 30, 2017
We are so thankful for helping us and look forward to getting our accounts paid. We were so pleased Paul was so patient and explained everything to us. We are looking forward to share your number with friends who may be in need.
Reviewed Oct. 30, 2017
The two people I spoke with were informative and answered all my questions. They were also very responsive. This is a great service. The application was very easy! I'm so glad I found you guys and will recommend to others who are need of debt relief. Keep up the good work! Thank you!
Reviewed Oct. 30, 2017
So far is very helpful team. Also very attended on answering questions that come to mind. Another thing they had that was very positive is the guidelines they have. I also feel they make me feel they got my back in solving my down fall for the moment. Thanks for the help once again.
Reviewed Oct. 30, 2017
The lady was very patient with me in understanding the issue. She took the time to explain to me how the program works and how it will help me get out of debt. She went over all my credit cards debt with me and explain to me the process of negotiation. It was reassuring.
Reviewed Oct. 30, 2017
My experience has been wonderful, and Every time I have called the people I talk to have been friendly and helpful. I have already recommended National Debt Relief to many people I know. I want to thank everyone for helping me out.
Reviewed Oct. 30, 2017
Tee ** was a great representative. Very attentive and willing to answer my questions. He was also very patient. If this works out the way I think it will I would highly recommend to a friend. I am looking forward to getting my credit back on track and looking forward to being debt-free.
Reviewed Oct. 30, 2017
It was very easy to talk and explain my situation. They are very understanding and helpful. The process was easy and easy to understand. They were very helpful with any questions that I had concerning the process. I would recommend to my friends who need help as well.
Reviewed Oct. 30, 2017
I was feeling overwhelmed when I called but customer service agent Heinz put me at ease. I felt a lot better after our phone call. New to program but expecting good things. The welcome call was informative as well. Nothing but professionalism from this company.
Reviewed Oct. 30, 2017
National Debt Relief has really help me to get back on track. They have arranged to get me a pay off amount pretty close 1/2 of what I owed. They take care of everything. I would recommend National Debt Relief to anyone.
Reviewed Oct. 30, 2017
I would recommend National Debt Relief to a friend. In a short amount of time they managed to make it possible for me to pay off my debt. The process was not difficult and the staff was always accessible and very helpful. Thank you.
Reviewed Oct. 30, 2017
Service agents are very friendly and professional. They make you feel like they are truly there to help. They are accessible to answer all of your questions, and make signing all appropriate paperwork easy. The Welcome call is also very helpful.
Reviewed Oct. 30, 2017
Loved their customer service. I felt really relaxed and all my questions were answered. One of the best business experiences I have ever had. Will be recommending to family and friends. Thank you for all of your help. Best customer service I have ever had.
Reviewed Oct. 30, 2017
I had to quit my job 3 years ago to take care of my husband who has dementia. As a family caregiver, you don’t get paid. I made the mistake of relying on credit cards in order to survive, always thinking I would catch up. I didn’t. I called NDR. I was approved for this program within 2 hrs! They didn’t judge me... They helped me come to a very doable solution. Very professional! I’m so glad I called. Thank you All!!!
Reviewed Oct. 30, 2017
I just signed with the program. The representative was very informative and helpful in giving me information regarding the program and the options that I have. They also what a welcoming committee to contact you after you've signed up to go the information to make sure you completely understand the program and ask any questions.
Reviewed Oct. 30, 2017
Our experience with both the agent and the Welcome Call was very professional and respectful to a couple of senior citizens in financial hardship. We look forward to getting out of debt and working with National Debt Service. They made it seem effortless and will allow us to have enough cash flow to survive.
Reviewed Oct. 30, 2017
I enrolled with 20,000 dollars in debt. Within a year, they settled with my biggest account, saving a little over 50 percent. Huge weight off my shoulders. 2 accounts settled within the first year, 50 percent of my debt already gone. Set-up for a 3 year agreement to get out of debt. Looks like it will be sooner than that. Highly suggest to go with NDR. Glad I made the decision to enroll. THANK YOUR NDR team, your hard work is much appreciated!!
Reviewed Oct. 30, 2017
Staff is friendly and accommodating to all my questions and concerns. I was a little apprehensive at first but after I saw the savings and the short period to complete the program I jumped right on it. We struggle every day with credit card debt and never maintain any consistency in paying bills and never see the light at the end of the tunnel.
Reviewed Oct. 30, 2017
Has been great so far. Everyone is very helpful and helping me with getting my debt down... I would recommend the service to others... It's good to know you can get out of debt... THANKS FOR YOUR ASSISTANCE... Please keep up the good work. Thanks.
Reviewed Oct. 30, 2017
Appreciated the engaging attitude of the woman I spoke with. She was pleasant, professional, informative, and respectful. She was cognizant of the sensitive nature of the subject and did not once make me feel ashamed.
Reviewed Oct. 30, 2017
Carter ** was excellent in his ability to answer our questions and help us make the decision to help ourselves through this program. We were so unsure but his kindness and patience helped us feel comfortable with our decision. The welcome call with Cathleen was also very informative and helpful.
Reviewed Oct. 30, 2017
The welcome call was very informative, and the man was polite. All in all a great experience. He even helped me go over all our info and make sure it was right. Best of all he told me how to add an account to the program.
Reviewed Oct. 30, 2017
Great experience trying to become debt free. NDR staff were always on top of things and made sure that information was disseminated quickly and efficiently. The staff has been very accommodating as far as making me knowledgeable as well with the status of my accounts.
Reviewed Oct. 30, 2017
None of the representatives were judgmental and Ty was beyond helpful in helping me through the process. I am very thankful for the help and feel so much relief knowing there is a solution and we can be out of debt in 4 years rather than continuing to accrue more and more debt!
Reviewed Oct. 30, 2017
Looking forward to work with National Debt Relief to get debt free and to learn from this experience of being debt free, it's gonna be a great experience how helpful National Debt Relief is gonna be in my life. I'm willing to recommend this company to others.
Reviewed Oct. 30, 2017
I'm so happy with the work and accomplishments of NDR on my behalf. They did something I couldn't and that's put me a better road to financial freedom. Because I didn't have communicate with my creditors I was able to move on with life and know that I would be debt free soon.
Reviewed Oct. 30, 2017
I just signed up and things are going smooth. After I called and spoke with Brian and signed up it was like a ton of weight was lifted off my shoulders. The process has been very easy and I will be saving money in the long run. Glad I made that call. Thank you NDR.
Reviewed Oct. 30, 2017
I got my first resolution offer just recently. It was a good offer and easy to accept. I accepted by email and then Received a quick follow up telephone call. What I consider an embarrassing situation to be in was handled professionally. Thank you.
Reviewed Oct. 30, 2017
I just started the program but everyone has been very professional and helpful! I am looking forward to clearing out my debt. Bryan ** answered all my questions. The Welcome call specialist was also detailed and professional. I was given all the information needed to stay informed.
Reviewed Oct. 30, 2017
I have been extremely happy with the customer service so far with this company. I spoke to several companies before I decided to chose this one. It seemed to have the better benefits that I needed. Mark ** was my financial consultant and Robert ** was my welcome specialist. They both answered any questions (and I did have a lot) quickly and with a genuine response. This cut my monthly bills almost in half! I'm hoping I can finally breathe again! I look forward to successfully completing this program. I will update later when I get more into the program.
Reviewed Oct. 30, 2017
I was completely and pleasantly surprised that an $8500 debt was reduced to $3800. I was worried because it was a while since I'd heard from National Debt Relief but now I understand. Wonderful experience for me. I would most definitely refer National Debt Relief to family and friends in need of their services.
Reviewed Oct. 30, 2017
I can't say enough about how helpful and pleasant my experience has been with National Debt Relief. They have made this process as simplified as possible, eliminated creditor phone calls, and kept me informed of the progress and results. I would recommend this company to anyone!
Reviewed Oct. 30, 2017
I would definitely recommend to a friend or someone in need. The customer service is very polite, they never made me feel like I was ignorant for asking a question or changing my mind on certain things. I'm very relieved that they are here to help us.
Reviewed Oct. 30, 2017
They helped me calculate the amount of time and money I’d spend paying off debt at the rate I’m going versus if I enroll in the program. 30 years of minimum payments versus debt free in just over 2 years. What a relief. Very satisfied so far with the service.
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