National Debt Relief Reviews
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About National Debt Relief
National Debt Relief is a debt settlement company based in New York. It works on behalf of clients to negotiate lower payoff amounts with creditors, helping people resolve unsecured debt. Most debt settlement plans are completed in 24 to 48 months, and it claims that those who finish the program typically save about 20% after paying the company’s fees, which costs up to 25% of the total enrolled debt. National Debt Relief is available in 45 states and Washington, D.C.
Visit www.nationaldebtrelief.com- Free consultation with debt coach
- Free debt relief quote
- Several accreditations
- Easy enrollment process
- Fees can reduce overall savings
- Not available in all states
National Debt Relief Reviews
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Reviewed June 27, 2018
The customer service representatives Alex ** and Paul ** were outstanding!! They both gave very precise details on the program and what they have to offer. Low Payment Plan for 36 months! I'm excited to succeed! I am so glad I chose National Debt Relief.
Reviewed June 27, 2018
The people at National were very nice, professional and thorough. They covered everything I needed to know to include how long it will take to establish a relationship with my creditors and how it will affect my credit score. Easy set up, however, a bit lengthy. It will be worth it in the long run though.
Reviewed June 27, 2018
When I contacted National Debt Relief, I had not fully made up my mind if this was something that would work for me. The agent was very cordial and respectful. He explained the process and discussed my concerns to my satisfaction. The agent made me feel at ease throughout the entire conversation. He carefully asked the needed questions that would enable him to assist me in this endeavor. Once you realize your position, you are then better able to make the proper decisions. I am grateful for the agent and NDR. This will be a journey to financial wholeness that will better position me to make informed decisions going forward.
Reviewed June 27, 2018
Great customer service! Quick & efficient way to set up debt relief & get started to get your life back from overwhelming debt! I would recommend this service to anyone who needs a way to solve credit card debt! This program is saving me thousands of dollars!
Reviewed June 27, 2018
They went over everything and assured me that they would do everything to help me get out of debt. They told me there are no hidden fees and that my payment will never go up. They were a treat to talk to.
Reviewed June 27, 2018
The representative that enrolled me in the program was awesome and very helpful in explaining the program. The welcome specialist was very helpful as well. They both was knowledgeable in their areas and gave me all needed information. Thank you all for your assistance.
Reviewed June 27, 2018
I've enjoyed the little time I've had with you guys. Really try to explain things to the fullest. Always wanting to know if you have any questions and always let you know that someone is there to help you at all time. Very patient let you.
Reviewed June 27, 2018
Thank you for taking the time to go over everything with me. I appreciate the guidance, and attention to detail. The guide to success, and knowing how to handle funders is also very beneficial. Having all of the forms sent to me, and gone over together, is great.
Reviewed June 27, 2018
My husband and I were at our wits end with our bank. We were at a point where we were being belittled and ridiculed by a financial institution that we have been banking with for over twenty years. Both sets of parents banked with them years before we came along. Reality hit us hard as they were unwilling to work with us regarding a personal loan and a credit card that we had with them. Along with medical debts that we have not been able to handle, we were looking at the bottom of the barrel.
I recently signed up for Credit Sesame as a first step in the financial healing process, and they recommended debt consolidation. We first sought out a credit card company, but we did not qualify and were told to have a nice day. And then I remember seeing commercials for National Debt Relief and my husband and I agreed that it wouldn't hurt to try you out. And we are so happy we did!! I called and spoke with Joshua ** who treated me like I was the only one on the planet, and only my financial happiness mattered. He made it such a pleasant experience; totally stress-free. The second person I spoke with was Nicole in the Welcome Center who was extremely patient in answering all my questions and clarifying those matters that seemed cloudy. Thank you so much for being there for us.
Reviewed June 27, 2018
After months of debt stress and not knowing where to turn, I finally found NDF. I just enrolled in this program but already it has completely taken a load off of my mind. The crew was very personable and very informative. My initial contact with these people was great. I will send another update as this progresses.
Reviewed June 27, 2018
I had the pleasure to deal with Nate as my first connection with National Debt Relief, and it was a pleasant one. He was very knowledgeable and provide the information in a way that was easy to understand. He also made sure that I understood everything as we went along in the progress. I will also like to say what a pleasure it was to deal with my Welcome Rep. (Sorry I don't remember her name.) She communicate everything clearly and as Nate did, she asked if I understood everything or if I had any questions. I would definitely recommend your services to my friends and family,
Reviewed June 27, 2018
They went over everything - gave me time to ask questions - were easily understood. They were able to answer all of the questions that I had. They were very knowledgeable. Put me at ease. Working via the computer made it easy to fill out what I needed and got the ball rolling much faster than having to fill out papers and mail them back.
Reviewed June 27, 2018
The people I talked to were very knowledgeable and helpful setting up the account. It's a tough thing to admit you can't handle your debt, and they were very supportive especially Mike ** (sp?). So far the process has been smooth, but now's the time when the waiting begins and I believe the people who work at NDR will be there to help succeed.
Reviewed June 27, 2018
Worked with Egor ** through the whole startup process. He was excellent at explaining the whole process. Very transparent about everything. Life changes, and although I didn't want to get to this point I had run out of options. It was time to bite the bullet and start rebuilding.
Reviewed June 27, 2018
We were both scared to start this process but knew we needed to do something to get out of debt. All of our questions and concerns were addressed and we are excited to become debt-free. I appreciate the time that everyone took to answer our questions and provide us with all of the information we needed.
Reviewed June 27, 2018
Eric was very helpful and answered every question I had. Would highly recommend! This is the second time I have used them and both times were a smooth painless process. All of the staff are pleasant and easy to deal with.
Reviewed June 27, 2018
Both of my representatives made this as easy and understandable as possible. They helped me throughout the whole process step by step with details making it a easy transaction to complete. Thank you for the help and I’m excited to start seeing some debt relief and start seeing my credit score increase.
Reviewed June 27, 2018
The NDR team was really helpful. My representative Chrystal ** was so patient and very well informative to me and my wife and how the process goes. It's really great to have a business like NDR to help out those in need to get out of debt. Employees are very respectful and knowledgeable. I will definitely recommend to my friends.
Reviewed June 27, 2018
Nathan **, enrollment did a wonderful job explaining the process and walking me through everything I needed to know. The welcome person, Amanda was very thorough as well. Given the opportunity, I will happily encourage family, friends, and colleagues to enroll in the process, I and eager to get started on the path to debt relief.
Reviewed June 27, 2018
The clerks were attentive, patient and very respectful. They were willing to repeat questions that were not clear for me. They helped me understand how the company works and what they can do to help me eliminate my debt. Thank you for your help.
Reviewed June 27, 2018
Joel was so friendly, helpful, and encouraging. He did everything he could to get me into this program as quickly as possible even though he said he was feeling under the weather! I hope he's getting a good commission because he deserves it. I feel bad that I can't remember the name of the woman who completed my welcome call, because she was just as positive and helpful as Joel. She answered all of my questions and even helped me log into the online banking over the phone. I'm looking forward to working with your group and entering my 30s debt-free.
Reviewed June 27, 2018
I appreciate how calm they have made me feel, I have been stressed over finances for months, and I finally feel that there is a way out. Thank you to the team that helped me, you all are great, and calming for people in need of help.
Reviewed June 27, 2018
Everyone was very nice. Everything was handle within good timing. Everyone went over all paperwork and explain to me what National Debt Relief is all about. Every question I had they answered and made sure I understood.
Reviewed June 27, 2018
Everyone was professional, good attitudes and very helpful. There was no pushing and everything was very thorough and helpful. I felt at ease in speaking to anyone there and it was a pleasure to see attributes of customer first like I use to do.
Reviewed June 27, 2018
Very helpful and seem to care about finding the best way to help. They explain everything very through. Go through everything and will make sure if you don't understand they will make it so you can. So far no problems with anything.
Reviewed June 27, 2018
My experience with Debt Relief exceeded my expectations. Erik, the consultant was very thorough and patience. He showed understanding of my current situation and was willing to listen to my concerns. I also spoke to Wayne who was very thorough as well. He was very knowledgeable and prompt when addressing my questions. I would recommend this program to anyone else who is struggling with debts. Thank you National Debt Relief.
Reviewed June 27, 2018
Thanks to Maurice ** of the Client Success Team. Today we had an exceptional discussion to focus me how to be successful. He provided very clear guidance to handle interaction with creditors. His knowledge and communication skills are a credit to NDR. Thank you for all the help that was given.
Reviewed June 27, 2018
The agent I spoke with was very thorough and explained everything in a way that I could understand. This made me confident that I was making the right decision working with this company. The agent worked with my budget skillfully and made it possible for me to get a monthly payment that I could manage.
Reviewed June 27, 2018
The information was thoroughly explained and all of my questions were answered. I felt very comfortable with National Debt Relief. As I explained to my representative, I had been approached by other companies and I felt okay with the thorough knowledge I received from Kelli **. The followup by Mr. ** was great as well. Thank you!
Reviewed June 27, 2018
I filled out an online request and someone called me immediately. We got the process rolling quickly. Colleen ** was clear and patient in answering all my questions. It has been a relief to have people heading me towards my financial goals. I would recommend this to anyone needing help!
Reviewed June 27, 2018
When prompted with a question they answers very responsibly, honestly, quickly, and professionally. I appreciate all they have done, and how welcome they’ve made me feel! I would recommend this company to anyone going through the hardships I’ve had been dealing with! Definitely a grade A+.
Reviewed June 27, 2018
Kishan was great in helping me out. The only drawback I have is when I applied I received a couple of calls. I feel one phone call is enough. Other than that, the experience was great. After I was accepted the review with the other gentleman was just as great.
Reviewed June 27, 2018
My experience was great so far and Freddie ** was very helpful and made me feel that I am making a great decision, even after some doubt. I pray that moving forward I have the same experience. I feel a lot better because I am on my way to being debt free.
Reviewed June 27, 2018
My experience with the team was great! Mark was very clear with everything, and made sure that I understood everything he explained. I am very thankful for all the help. I was about to reschedule my welcome call early and without any stress. And it was also very brief and clear.
Reviewed June 27, 2018
Everyone were very professional and courteous and my experience was awesome. I’m looking forward to my journey of being debt free in 3-4 years. I’m glad I made the decision to go this route instead of bankruptcy. This has relieved a lot stress off of me and now I can have some peace.
Reviewed June 27, 2018
I spoke with Patrick ** who walked me through the program details. I can't wait to get started on my way to being debt free. His instructions were concise and clear. He was really helpful and I can't thank him enough for his help.
Reviewed June 27, 2018
I was more than happy when I spoke with Shelley **, Team Lead, Certified Debt Specialist, on Tuesday, 06/26/18. She was so professional and very human feeling toward my situation and hardship. I am an 85-year-old widow having difficulty in meeting my credit card financial obligation.
Reviewed June 27, 2018
Excellent company. Each person I spoke to was very professional and helpful. They made a difficult situation so much easier to deal with. They showed me the utmost courtesy and patience during this difficult time. I would highly recommend National Debt Relief to anyone going through financial difficulties.
Reviewed June 27, 2018
You all have been amazing in communicating with me what to expect and have been thorough in explaining the process! You have been quick and precise in answering any questions that I have had in the process so far! I can't wait to start seeing settlements!
Reviewed June 27, 2018
Everyone was very informative and helpful and made me feel comfortable from the beginning. I was not bother by too many call and Tenesha was very easy to work with and my follow up call was easy to understand. Everyone made me feel at ease.
Reviewed June 27, 2018
Extremely helpful. Very easy to understand. We are hopeful everything is going to go great with the negotiations. We certainly are very confident that they will go great. The representative calls were always on time. Gave me great security and credibility to this company.
Reviewed June 27, 2018
It is a great program and excellent customer service. The representative was very convenient and also very cooperative. The program is flexible for me to come over the debt and fix the debt I owe to different banks easily and comfortably.
Reviewed June 27, 2018
I called in because I didn't know what else to do, the minute I got to speak with someone they were very professional and understanding. I am impressed by your customer services, they are excellent. They go above and beyond what is required of them to make sure you know exactly what is and will happen.
Reviewed June 27, 2018
Initial contact with the agents and others were very easy. They try to make you comfortable and relaxed. They try to answer questions with easy answers. My particular agent (Marvin **) was very knowledgeable, it was thru his knowledge and assistance that my wife and I decided to try and see if we could enroll in the program.
Reviewed June 27, 2018
I was contacted within three minutes of my inquiry online. Lance ** was the person who worked with me and he was amazing, so supportive and reassuring. The process was explained fully and all my questions were answered. And now we will pay about half of what we were paying every month! Highly recommend.
Reviewed June 27, 2018
Both Teneesha and Sadonna were extremely helpful and explained all the details of the program thoroughly. They were clear about what to do with my creditors. They explained the payments and how it would be used to pay the creditors.
Reviewed June 27, 2018
When I received my welcome call I had a bit of doubt in my mind of what’s to come from this program but the representative reassured me that I was going to find guaranteed success through this program and become debt free.
Reviewed June 27, 2018
Very informative and professional. They definitely do their research. Now just to see that everything works out. Their promise is very hopeful. Looking forward to becoming debt free for a fresh start. It will be nice to be free of credit card debt.
Reviewed June 27, 2018
My experience with National Debt Relief has been a very positive one. Everyone I have spoken to has be clear and concise with the enrollment process and has answered any questions that I have had. Overall a very good experience up to this point.
Reviewed June 27, 2018
Could not have gone smoother - Daniel ** was excellent in walking us through the program and making everything transparent. Simon was great on the welcome call. Matthew was also exceptional on my follow up call to address some outstanding questions that I had. Overall performance of everyone was EXCELLENT. I truly believe that I am in good hands and will have a good outcome with my debt relief.
Reviewed June 27, 2018
My experience with National Debt Relief has been wonderful thus far. I just enrolled in the program & already their customer service has been wonderful. They have given me some very helpful hints. They also have given me direct numbers to locate certain individuals involving my case. I'm confident that within (2-3) yrs I should be debt free, then I can start living once again. I look forward to working with National Debt Relief on the years to come in order to settle my debts, & live debt free.
Reviewed June 27, 2018
It was a easy and simple procedure and they were all very nice and they were happy to help in all ways. All the different people I spoke to were all friendly. I would recommend this to anyone that was having issues.
Reviewed June 27, 2018
They took the time to explain everything up front. We were impressed with the simplicity of the presentation. This seems to be the very solution that we need to help with our debt and my loss of work. And we will definitely pass this information to our friends and relatives!
Reviewed June 27, 2018
They are very helpful. I felt at ease. My questions are answered. They are very patient to me. They went through step by step of what I need to do and what to expect. I was scared but they made sure I was helped.
Reviewed June 27, 2018
Angelica ** was amazing! I was in doubt and had so many questions but she answered them with so much patience and made me feel amazingly comfortable talking to her through the process. I'm overwhelmed with so much information but I know that I can call her without any hesitation regarding any questions I have.
Reviewed June 27, 2018
I had a great and informative experience. I had filled out the request for information online and within 20 minutes representative Menes ** had called me to go over my application. He was very informative while explaining what types of debt is covered and what my best options were based on what my situation was. He talked me through the whole process and was able to complete my application. Once the application was approved, Mr. ** promptly notified me and took the time to go over every part of the contract, answering all of my questions as we went. Once I had completed the contract, he transferred me to complete the Welcome process. I again had a very informative and helpful experience with Ron who again went over everything and explained the legal aspects and how to set up my portal to manage my account. I would recommend this service to anyone who needs any type of help with their debt issues.
Amy, thanks for taking the time to let us know about your enrollment experience! Welcome to the National Debt Relief family and we wish you the best of luck on your path to becoming debt-free. Please let us know how we can help make your time in the program as productive and stress-free as possible.
Reviewed June 27, 2018
My experience was great. The representative was very knowledgeable. I was so amazed at how well the program made me understand how much money I could save versus giving it away. The experience was a wow one. I'm looking forward to becoming debt free. Thank you NDR.
Reviewed June 27, 2018
This process was quick and easy. I applied and was approved for the program with 24 hrs. They were able to see all my creditors and balances making things work quickly without much from me. They were very friendly and did not make me feel guilty at all for needing help becoming debt free.
Reviewed June 27, 2018
I’m so glad I called, my fiancé was telling me to do debt relief sooner. I should have done this a long time ago. Can’t wait to be debt free. I would definitely recommend this to my family and friends.
Reviewed June 27, 2018
Professional implementation of this program. Informative personnel and friendly attitude. Worthwhile program for those struggling to get ahead financially. Overall, despite my personal concerns, I am very glad that I have decided to proceed in trying to improve my current financial situation. National Debt Relief has made me think that I have made the right decision.
Reviewed June 27, 2018
When enrolling into the Program, Kenny was very helpful and informative. Every item of the contract was covered, after each section ask if I had any questions concerning what was covered. Welcome call was very helpful and concise with the features of the program.
Reviewed June 27, 2018
Original Contact Jerry - Had the whole program covered, made me to feel comfortable and was flexible, called back at a later set time so my wife could hear all. Very happy with him and his ability to explain the program in detail to our satisfaction.
Reviewed June 27, 2018
National Debt Relief has been great from step one until now. They are very willing to help and make this work. Next month will be my final payment. It’s a very good feeling. They went through the payment plan step by step and how it broke down and how the number came about. So they really made it easy to know what I was signing up for. With them, I’ll be debt-free and it’s a lot less stress. My father-in-law used them as well and he is debt-free. I'd recommend them.
Reviewed June 27, 2018
I was looking online, reading some reviews and National Debt Relief seemed to be legit. I’ve been with the program for more than a year now. The enrollment wasn’t that long. It was just filling in some information online and I had a conversation with the agent that was helping me through the application. Then I signed the documents and that was it. He was able to find the information on my debt.
Basically they talk to the credit card company and if they get to lower my debt they ask me if I accept it or not. A few times the negotiators just send me an email and I can just click on yes or no. It's all done through the internet. They get money from my bank account every two weeks. I feel relieved that I have somebody taking care of my debt in that sense. Even if I’m the one paying for it but at least I’m not paying $900 a month in minimum payment to all my credit cards.
But I just have to call them regarding these issues that I have the last week. I have to call the company because I’ve been receiving calls from different credit cards saying that they haven’t been contacted by National Debt Relief regarding my debt. The other day I gave NDR's contact information to one of the companies. I really need to call and see what’s going on and what’s the status of my account because online, I can only see the payment and I see it reflected in my bank account when they deducted. But if I’m receiving calls from my credit card, I’m not sure what’s going on. But before that NDR was fine. It’s a company that does its work.
Reviewed June 26, 2018
They took their time to make sure I 100% understood what the steps were and what the expectations would be. They never talked down to me even if I didn't understand something which when you're in a financial bind some people are not so kind.
Reviewed June 26, 2018
The certified debt specialist was non-judgemental and thorough in explaining the process of establishing an escrow of my income and negotiating a payment plan with credit card banks. I feel that I can now manage to pay off these debts and begin building my credit rating back up again.
Reviewed June 26, 2018
The representative was very thorough and honest... I feel so relieved that my debt will be taken care of in 3 1/2 years! This is what I have been praying and hoping for. I will tell everyone that know who needs a way out!
Reviewed June 26, 2018
The people that I have spoken with have been kind and understanding. Explained answers to my questions where I understand. Things was getting really tight when paying bills and the program is going to help us make our bills each month.
Reviewed June 26, 2018
Everyone is very nice and professional. A weight has been lifted and I feel like they are on my side. I felt like I was drowning in debt and now I see an end to the mess I’ve made. Everything was gone over to simplify the process.
Michelle, thanks for getting in touch with us today. We're glad to hear you're finally feeling relief from your situation. We'll continue to work with you to help reach your goals. Please let us know how we can help make the process even smoother for you.
Reviewed June 26, 2018
It was very easy and my representatives made it a seamless process. I submitted a request for a free consultation and was called back within an hour. Only a few days later I'm on my way to resolving my debt.
Reviewed June 26, 2018
I was pleased at how well the both agents Daniel & Andrew explained the program to me. I was worried in the beginning since it seemed complicated, but these two men walked me through it & I understand what they were explaining. It is a great relief to know that these credit cards would be resolved in 51 months when I can start to rebuild my credit.
Reviewed June 26, 2018
I am so exciting to choose this organization to act on my behalf in helping me resolve my credit cards debt. I hope for the best with them. I would fully recommend anyone to them without hesitation. They're saying the right stuffs I need to hear in this tough times I am going through... National Debt Relief Customer Service is second to none... Keep up the great job guys in helping people like me.
Reviewed June 26, 2018
Information was given quickly when asked, only thing that could have been better was a little more time/detail on the legal agreement instead of such a quick overview. I understood the agreement, but it took some reading while she was speaking to make sure I understood everything in it.
Reviewed June 26, 2018
Very good info. Gentleman was professional and was well spoken. Answered all my questions and told me if I had any others to feel free and call NDR. I appreciate the ease at which the web portal works as well.
Reviewed June 26, 2018
Jeremy ** and the other staff members that assisted me was very helpful in explaining all the facts of what was best for me in getting out of debt. I had a good night sleep last night because of his getting me started on the right path to a less stressful rest of my life. Thank you National Debt Relief!
Reviewed June 26, 2018
Very happy because everything was getting difficult to manage since my injury. I will be credit card free in 2 plus years. When I become free of credit card bills my life will be so much better and also my score.
Reviewed June 26, 2018
Their name, National Debt Relief, speaks for itself. I just got set up with them and they made the process easy and painless. Very easy to understand their processes and procedures. I immediately could breathe a sigh a RELIEF! I'm looking forward to working with them. My only regret is not calling them sooner!
Reviewed June 26, 2018
They were excellent, helped in every way they could and strive to help my debt problems. Could not ask for any thing better to finally have peace of mind. A very great place to have behind you. Could not be any more happier.
Reviewed June 26, 2018
I was really confused as to how debt consolidation really works, but by the time I was done my phone calls I really understood. Menes was very calm with me and allowed me to ask the questions I needed. You guys are real lucky to have such a nice gentleman like him!
Reviewed June 26, 2018
If this works as promised, this is truly amazing. I am looking forward to seeing the progress and getting my bills paid off. The relief I am already feeling. Great to help correcting some bad decisions from the past. Lesson has been learned!!!
Reviewed June 26, 2018
I called to see if I qualified for the debt relief program. My representative Carla was very helpful. She answered all of my questions and she explained all of the information thoroughly. I believe the program will assist me in getting back to creditworthiness. I would recommend this program to others who are struggling with debt.
Reviewed June 26, 2018
Awesome and the best customer service, fast and reliable people. They very helpful and highly recommend. I'm so happy to find NDR and I'm excited to this process and soon I can have good sleep and not to worry anything. Thank you God and NDR.
Reviewed June 26, 2018
My partner is ill and needs a new liver so we have been struggling for the past two years to make ends meet as I am the sole provider for our family with two teenagers! This alternative is much better because I can pay off this debt in a little over three years rather than 30 years! am so happy that I am able to reduce my debt so that I can finally afford to buy food with my paychecks rather than by credit card. Thank you!
Reviewed June 26, 2018
Very helpful to get me started on the right path to debt relief. Friendly customer service and they are willing to go the extra mile for you. Highly recommended for anyone who is looking to eliminate all debt accumulated for good so stress gets lifted away.
Reviewed June 26, 2018
We have had great customer service so far. Mercy was awesome and helped us set up our account over the weekend. Also the woman who handled our welcome call was very informative. It is nice to have friendly people to help us in a time of need.
Reviewed June 26, 2018
Very helpful and friendly. Explained everything well and made it understandable. Made the process less stressful. It has been taking me forever to someone that was able to help with my credit card debt and I felt like everything I tried kept failing. So thank you for giving me the help I needed.
Reviewed June 26, 2018
Everything was explained thoroughly, the representative was patient, kind, informative and explained each phase of the program, very pleased and relieved. Thank you. I would highly recommend this program to anyone. The whole program was done in a timely manner and all questions were answered.
Reviewed June 26, 2018
To be frank, I was very nervous about reaching out to someone about my debt. I had tried on my own to negotiate with one of my creditors but they flat-out refused to work with me. I also tried several times to apply for a personal loan to solve this debt problem but with no success. National Debt Relief provides a reasonable, sane, realistic program that will help resolve my issues within 36 months. I like that. Thus far, the representatives - Tiara ** and Grace, have been professional, kind, and friendly. They have assured me the company will stand beside me throughout this process - including legal representation, if need be. That gives me a sense of comfort. I'm at the very beginning now, but am excited to get started. Thank you National Debt Relief. Let's Go!
Reviewed June 26, 2018
It’s looking great so far. Hope you guys can help me out. Hope to see results and not having to deal with any legal issues that you guys can’t help out with. Looking forward on getting debit relief. Thank you.
Reviewed June 26, 2018
The NDR team was amazing and everything went smoothly! Isaiah was super professional and enjoyed working with him a lot. I cannot wait to get all of this paid off so I can get that credit rating back up. So thankful for this company!
Reviewed June 26, 2018
The people I have spoke with so far have been extremely friendly and helpful and in no way have judged me or been negative about my situation. It was embarrassing to have this much debt and not be able to work through it on my own, regardless of the circumstances that led me here. NDR has a fantastic customer service team that has answered every question and made me feel better about this situation.
Reviewed June 26, 2018
The two individuals I have spoken to today have been extremely helpful in explaining this program to me. I came away with a clear understanding of what to expect. Excellent customer service. I am looking forward to getting started and becoming debt free.
Reviewed June 26, 2018
I have been very pleased with the enrollment process. Representatives explained questions so I could fully understand the process. Your help will make this not so pleasant journey a bit easier. I would suggest anyone is a tough situation to seek advice from them! Thank you for your help!
Reviewed June 26, 2018
I just enrolled and will see if NDR will be efficient or satisfying in a few months. The enrollment was easy and understanding the objectives was a little bit confusing with the accumulation of Money in the escrow account before moving.
Thank you for the feedback and glad to hear that overall you had a positive experience with us. A member of our team will be reaching out shortly to better understand your specific concerns. You can also call us directly at 888-660-7427.
Reviewed June 26, 2018
I just joined NDR and so far the experience has been very smooth. I am drowning in debt and did not want to file bankruptcy. Everything has been explained to me and they have been very transparent. I did a lot of research into what I needed to do and NDR was able to answer my questions and provide the information and help I need.
Reviewed June 26, 2018
I was a little scared at first because of the impact on my credit score, but the representative was so sweet and kind. She made me feel comfortable. She was patient and walked me through every step slowly making sure that I understood before moving forward! I'm excited about my new journey to being credit card debt free!!! I would recommend National Debt to others!!!
Reviewed June 26, 2018
I have had a great welcoming experience. I am very nervous about this process but I have been explained the process very well. Igor ** was very nice and explained things very well and answered all of my questions. I look forward to being debt free!
Reviewed June 26, 2018
Atif did the best... Very seamless process. Scary but seamless. Only do this if you truly want to be debt free in the shortest period of time. FREEDOM IS PRICELESS!!! I was so scared at first but this was the best decision to have solid financial health!
Reviewed June 26, 2018
This was a very hard step for me to take. Both gentlemen that I have dealt with have been great -- never making me feel bad about being in debt and I appreciate that. Everything has been explained in great detail and if I was told I would be getting an email -- I did. Hopefully moving forward everything will be just as smooth. Thank You!
Reviewed June 26, 2018
So far everyone I have spoken to have been helpful, informative, and friendly. I was not sure what to expect, but have been pleased. Getting in over your head is easy to do but hard to get a grip on and get out of. I hope all of my experiences will be like this in the future.
Reviewed June 26, 2018
Elliot ** was very patient and understanding through the whole process. He was always willing to answer any questions I had and he worked around my schedule. He took the time to make sure I understood everything with the program.
Reviewed June 26, 2018
My representative was very friendly and helpful! I had a lot of questions whether or not this program was the right option for me. He customized my situation with the right program to pay off my debts while still having some money to live off of so I'm not completely broke every time I get paid. I believe I made the right choice!
Reviewed June 26, 2018
I was originally gonna go with ClearOne Advantage but their customer service just wasn’t as good. I just wasn’t happy with what I was hearing. I called National Debt Relief and it was a much different experience and things made more sense. I’ve never been in any negotiations. But they updated me along the way through emails. I would hear from them in person pretty much when they’ve settled something for me and they asked if I accept it. And if I don’t, they’ll keep trying. But I wish that they reach out via phone just a little more often.
They take 2% more in their own personal interest fees than ClearOne Advantage did, but what they offer is better. They offer a lot more services, including free representation if any of your creditors take you to court for not paying and no one else offers that. So you pay slightly higher, but what you get in return is unrivaled. I'm on a three-year term and I will probably finish early because they quote higher than they usually end up settling. I only have one card left that isn’t settled and it’s the biggest one out of them.
Reviewed June 26, 2018
National Debt Relief representative Steve was very helpful from Day one. He called me right away as soon as I submitted my request online. I was very pleased with how fast he responded for my request. He was very informative. He is very professional and knows his job and how the program works. He answered all my questions with the best of his ability. Very grateful for the program and all his help and support.
Reviewed June 26, 2018
This was so easy and Joel my advisor was just wonderful. They explain everything to you in detail and encourage questions. I tried for long time to pay my bills off on my own but due to unforeseen circumstances I needed help. I not only avoided bankruptcy but I will get to pay my bills at a reasonable rate that I can afford. Thank you.
Reviewed June 26, 2018
Both of the people I worked with were very friendly and helpful, which makes this whole stressful process much easier! Thank you for all your help! I felt like they truly wanted to help me and were doing all they could to make things easy for me to succeed.
Reviewed June 26, 2018
So I went onto BBB to look at reviews on what would be the best way to consolidate my debt. I came across National Debt Relief. I filled out a couple of the questions. I waited to receive a call. Which I did the day after. The person who called me really knew his stuff and had an answer to all of my questions. I did go through with the process and so far I feel pretty good about it. I would recommend this company because I feel that they were very honest with me. I have tried personal loans and just got myself more into debt. With going about it this way my accounts will be closed so I can't get myself into any more debt with my cards. So will see how the next couple of months go.
Reviewed June 26, 2018
I was very happy and comfortable dealing with both Paul and Laura. They were very knowledgeable and made the process of my debt relief a easy transition. I sincerely hope that the remainder of my dealings with your company are as pleasant as this.
Reviewed June 26, 2018
I have a hearing problem and cannot understand when people talk fast. I explained this to the representative and she modified the way she spoke. I appreciate that. I appreciate when people adjust their way of talking when people have difficulties. Thank you.
Reviewed June 26, 2018
I enjoyed every second of my experience with them. Ms. Kelli ** was my representative and she helped me every step of the way. She was very kind and did not have a monotonous tone. The lady on the line for the welcome call, I don't remember her name, was also very kind and knowledgeable. I would recommend this company to anyone for any financial assistance.
Reviewed June 26, 2018
Excelente customer service. They help with everything I need. I’m so happy that I found this program. And I can see I can count with your team when I will need any question concerning with my debt. Thank you Debt Relief.
Reviewed June 26, 2018
I was in between jobs and I was getting behind in my credit cards. I liked National Debt Relief's program. But I was nervous my credit was gonna take a hit forever and I was worried. But I've completed four out of the five accounts, and I should be done with the program sometime next year. They pretty much answered all of my questions during the process. I feel like they really got me out of the ceiling money. If I have somebody I know that was in trouble, I would definitely recommend National Debt Relief and let them know what I went through with them.
Reviewed June 25, 2018
She seems real friendly throughout the application process, she made me feel like she wanted to help me and cared about my situation. I recommend her to help others in the same financial crisis as I am dealing with. I was devastated, but I felt like she wanted to give me peace of mind, so that the application would go smoothly.
Reviewed June 25, 2018
I was very pleased with the welcome call. My contact person was very helpful in explaining my program and ensured that I understood clearly. I appreciate the helpful people since contact National Debt Relief. I appreciate the opportunity for this program and to find relief in minimizing my debts.
Reviewed June 25, 2018
THANK YOU FOR HELPING ME WITH MY DEBTS. I WOULD RECOMMEND IT TO A FRIEND. Also the assistance was nice and friendly and kind. Thank you for all your help and hope in the future you have the same assistance you have now.
Reviewed June 25, 2018
The information was explained very well and I totally understood, the representatives were very kind and patient with us... I would recommend this program to anyone who is swamped in debt... I didn't know what we were going to do and this program had a very high rating for helping people with lots of debt, I called and got all the info and I'm glad we did. Now we are on our way to being debt free.
Reviewed June 25, 2018
Krista has been a god sent to work with, I’ve emailed question after question, and quickly responded. I wish I could work with her throughout the whole process of it all. She is awesome. Her just being nice means a lot.
Reviewed June 25, 2018
This is not an easy decision and I was certainly approaching the drowning point before inquiring about your services. The representative that helped me- Nikki ** seemed to understand my embarrassment. She is very knowledgeable helpful, efficient and the process went quickly. She is an excellent representation of your company!
Reviewed June 25, 2018
I appreciate the help during this growth period in my life. Everyone was extremely patient with me. I will most certainly recommend this service to other. Taking my next steps toward debt relief feel great! Thank you for making this journey peaceful and much less difficult than I thought.
Reviewed June 25, 2018
This is a great service for anyone looking to become debt-free. The people you work with are very informative, friendly, and open about all of the facets involved and what your expectation should be. I would recommend this to anybody looking for a solution to debt.
Reviewed June 25, 2018
I very please to say that the agents are very helpful and knowledgeable. They explained everything that I have to know. They walk me through to all the steps. I recommend this company to my friends and family 100%. Thanks National Debt Relief!!!
Reviewed June 25, 2018
Excellent service: knowledgeable and thorough. An excellent ambassador (Cordera) for your company. Made sure I had all the info, explained billing, etc. Went over all the numbers, explaining as we went; Made sure I understood the end process and how it worked. Authorized him to take final payment $39+ from my account. Thank you!
Reviewed June 25, 2018
Representatives were courteous and knowledgeable about the program. They were able to explain to me in a way that I felt comfortable. They were able to answer my questions step by step. In addition, they assured me that they were always available to assist.
Reviewed June 25, 2018
Meisha is well inform and state all the reason to use your service. She went over the whole contract and explained everything I would need to know. I am happy I have found your service. It put's me at ease, knowing I can get out of debt. Thank you. Great job.
Reviewed June 25, 2018
Glenn ** was very kind and professional. He did a great job explaining the program to me. I now understand the benefit in my enrolling in this program. I now feel that there is a light at the end of the tunnel.
Reviewed June 25, 2018
I can’t express enough how extremely happy and satisfied I am with my encounter with this lady Diana **. She was/is amazingly knowledgeable, encouraging and takes care of business ASAP. Thanks to my initial contact with NDR via this lady, I’ll sleep peacefully for the first time in a long time.
Reviewed June 25, 2018
When speaking to Greg ** and the Client Success Team Member- both were very professional and great communicators. I had many questions for Greg, and he did well answering them. Also, both guys went over the information for the program with me a few times to make sure I understood everything. I appreciated their patience with me, especially in this stressful financial time.
Reviewed June 25, 2018
My husband and I were unsure how we were going to pay off our current debt because I am on long term disability, will be on SSDI hopefully soon. We called and joined your debt relief and were extremely impressed with Joe **. He walked us through the application process and was extremely pleasant to work with. We are so happy to be on the road to being debt free, thanks to your company.
Reviewed June 25, 2018
I have never had to do this and they were right there to help with every step!! Looking forward to taking back control of my credit! Also, a very quick and easy process! Can’t wait to get started! Awesome! Wonderful people!!
Reviewed June 25, 2018
Everyone I spoke to was very helpful in getting us set on the right financial path. We have a lot of debt with several creditors but Carlos ** didn’t make me feel bad about it. Tonya ** was very helpful today in the Welcome call and explained everything.
Reviewed June 25, 2018
Amwar was personable, patient, honest, communicative, capable, and very kind. He didn't make me feel bad or shame me which is a problem often when trying to address debt. I would love if all reps I encounter had his disposition.
Reviewed June 25, 2018
Very helpful and clear about what is expected during the duration of the program. I was kind of nervous and skeptical about doing such program, but they were able to ease my worries and assure me that this is the best possible solution for me.
Reviewed June 25, 2018
Everything was explained so I could understand. They took the time to answer any questions that I had. They provided me with contact numbers for any questions I might have in the future. I was very satisfied with my service.
Reviewed June 25, 2018
Mark and Lila was great to work with; the whole experience was fast, clear, and very effective. I love good communication skills, and they had it. I left this thing feeling like my debt was already repaid, even though my road to relief has just started. Side note: Give Mark ** a raise!
Reviewed June 25, 2018
Described everything well, very helpful with answering questions. They emailed all the documents to me right away. I can't wait to get started getting my debt down to help stop the stress I am undergoing. The agent that helped me was very good at finding all my debt and made the process extremely easy.
Reviewed June 25, 2018
Everyone has been so helpful and understanding in this situation. From the beginning of the process to the setting up of a account. I cannot be more thankful for your help and concern. Looking forward to working with you to achieve a debt free situation. Thank you.
Reviewed June 25, 2018
The enrollment process was fully supported. The terms and conditions thoroughly explained. I was apprehensive about enrolling but was guided through the process step by step. My advisor explained every item on the agreement and took care to answer each of my questions. Awesome enrollment team!
Reviewed June 25, 2018
Everyone is so nice and helpful and they make sure that you know what is going on every step of the way. They respond to phone calls and emails in a very timely manner. I would recommend this group to anyone who needed help with the debt.
Reviewed June 25, 2018
The agents were most helpful with resolving my problems with my debts. The monthly payments have been overwhelming and knowing that I can repay part of them without bankruptcy is a huge relief. Knowing that I’m saving all interest and possible late fees has eased my burden.
Reviewed June 25, 2018
Fast and easy to understand. Atif ** was really helpful, he walked us through the program and explained everything easily. I would recommend it to others looking to clear their debt history. Looking forward to being debt free! Thanks for all your help!!
Reviewed June 25, 2018
My initial enrollment rep, Edwin **, was very helpful and detailed in his descriptions. He answered all my questions and was upfront about the limited risks and extensive benefits of the program. The person who conducted my welcome call (Edwin ??) was also great. Clear and concise.
Reviewed June 25, 2018
Updated on 05/24/2019: National Debt has made my life a bit easier and I didn’t have to stress so much about those credit cards. At the time I started with their program, I didn’t have to pay anything out-of-pocket and a part of the price they quoted me each month already included their service fee. I’m now over half of the program but not quite three-quarters of the way, but I’ve seen improvement on my credit scores. I get emails from them when they have negotiated a certain amount on my behalf for an account and ask me if I will accept it or not. Also, when I had to change my banking system, I called them and they were good and professional. The cost of NDR’s service is money worth spent. And as long as they take their money and I’m not getting calls by those creditors, I’m happy!
Original Review: Everyone has been great in providing information, explanations, etc. It is been a pleasure to work with everyone that has assisted me and their reassurance of continuous support. It is a relief that National Debt Relief is around as an alternate to filing bankruptcy.
Reviewed June 25, 2018
Never respond on time, I didn't receive any response for more than a month for which I had to shift on some other company. Time wasting, money wasting, do not go for this, really bad services. Stay away!
We are sorry to hear about your experience and would love to hear your feedback so that we can better understand your concerns. Unfortunately, we can't find you in our system. Please contact us at 888-660-7427 to discuss in more detail. Thank you.
Reviewed June 25, 2018
Both Customer service members that I spoke to were absolutely amazing. They answered all my questions and took their time explaining everything. I'm so bad with names I just remember Joseph **, and wish I could remember the lady that helped me. Wish everyone in customer service could be as phenomenal as them. Also, thank you for working with me and helping me get rid of my debt. You guys are incredible. :)
Darlyne, thank you for leaving such a great review for us! It makes us glad to hear when our agents give such outstanding service. Please don't hesitate to let us know if there's any way we can improve your experience in the program.
Reviewed June 25, 2018
Very happy so far with the services. Let's wait and see how far will we go... Hopefully everything will work... Will recommend to friends if it works. I have some debt that I need to resolve. We will wait and see...
Reviewed June 25, 2018
Very helpful and efficient experience. I would recommend this company to anyone. I am very pleased with the monthly amount that I have to pay. The staff is very knowledgeable. I feel safe having my debt consolidation with NDR. The actual process didn’t take too long.
Reviewed June 25, 2018
Amazing customer service. Very knowledgeable about the company, made me feel comfortable and answered all questions efficiently. They made the process very easy and was always willing to clarify any information I did not understand. Will definitely refer this company to family and friends who needs the services.
Reviewed June 25, 2018
The customer service in general has been very nice. Clear and accurate information. They answered all my questions accurately. Everybody was very helpful and very kind. The welcome call representative was very polite as well. I was pleased to hear that I will be able to call any time I need help or information. I also liked the fact that nobody made promises just to keep my business.
Reviewed June 25, 2018
I got a call from Daniel ** as soon I submitted a request online. He was very kind and thorough. He was able to walk me through the process and explain things in a way that could be understood. They work with you and payment arrangements and explain options. So far it's been a good experience. Thank you!
Reviewed June 25, 2018
I felt very comfortable and Mr. ** was very professional and friendly during the process. He explained everything thoroughly. I hope to reach my goals and get out of my financial hardship so I can enjoy and be able to not always worry.
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