National Debt Relief Reviews
Our editorial standards
- Our editorial team reviews and fact-checks all content before it’s published.
- We rely on expert input and trusted sources to verify our articles.
- All articles published must meet our editorial standards and independence policy.
Our review standards
- Our moderation team evaluates reviews to make sure they meet our guidelines.
- We require contact information to verify reviews come from real customers.
- Financial relationships do not influence whether we publish a consumer review.
+2 more
About National Debt Relief
National Debt Relief is a debt settlement company based in New York. It works on behalf of clients to negotiate lower payoff amounts with creditors, helping people resolve unsecured debt. Most debt settlement plans are completed in 24 to 48 months, and it claims that those who finish the program typically save about 20% after paying the company’s fees, which costs up to 25% of the total enrolled debt. National Debt Relief is available in 45 states and Washington, D.C.
Visit www.nationaldebtrelief.com- Free consultation with debt coach
- Free debt relief quote
- Several accreditations
- Easy enrollment process
- Fees can reduce overall savings
- Not available in all states
National Debt Relief Reviews
Filter by Rating
- (51,549)
- (5,572)
- (1,370)
- (601)
- (517)
Popular Mentions
Our review standards
- Our moderation team evaluates reviews to make sure they meet our guidelines.
- We require contact information to verify reviews come from real customers.
- Financial relationships do not influence whether we publish a consumer review.
Top reviews
- Top reviews
- Recent
- Oldest
- Most helpful
A link has directed you to this review. Its location on this page may change next time you visit.
Our review standards
- Our moderation team evaluates reviews to make sure they meet our guidelines.
- We require contact information to verify reviews come from real customers.
- Financial relationships do not influence whether we publish a consumer review.
Reviewed July 5, 2018
I have been with them since Dec. 2 debts settled out of 7. Wish it was faster. People are friendly & helpful. Don't like that creditors kept calling me in the beginning. I do hope program works and that nobody tries to take me to court.
Hello Janet,
Glad to hear that our team was able to assist as you start on your journey to a debt-free future. We understand that the process can be difficult at times. Our goal is always to get you out of debt as quickly as possible. A member of our team will be contacting you directly to better explain the process. If you prefer, you can also call us directly at 888-660-7427.
Reviewed July 5, 2018
So far everything has been great, but I have not yet made a payment and officially started the program. I am looking forward to NDR working with me to resolve my debt problems. All of the associates have been very understanding, helpful, and willing to work with us.
Reviewed July 5, 2018
Jason was very helpful in guiding me in the process. Helpful in explanation of what needed to be done. Could slow down in speaking to make it easier to understand. I am not a pro at the computer so needed guidance in doing the necessary steps.
Reviewed July 5, 2018
It feels great to have someone to help with my debt. Very understanding and gave me confidence. At first I thought it was a scam at first. I looked at the reviews and talked to them. I felt much better.
Reviewed July 5, 2018
Very informative ladies. I absolutely would recommend your services. Everything was explained in detail. There is so much pressure relieved from me. I will be so happy to be out of debt. I appreciate the patience these ladies had with me and I am not computer smart.
Reviewed July 5, 2018
I was very pleased with the customer service I received from Darius while I was going through a very painful process of admitting I needed help to lower my debt. Darius was very kind, thorough and explained things extremely well. I appreciated his patience and care while going through all the policies and details of the program.
Reviewed July 5, 2018
Everything has been very easy thus far. The customer service team has been very friendly and accommodating. Doing this has been a little scary, but your team has helped ease my mind. I would recommend this program to anyone. Thank you National Debt Relief!
Reviewed July 5, 2018
When I first joined NDR in October 2016, I was in a huge financial hardship. They were able to sign me up over the phone (and emails too) without fail. Since joining, I’ve had to lower my monthly payment but it’s always gone back to the original agreed upon amount. NDR has worked with me continuously and I couldn’t be more grateful! I would recommend NDR if you are having financial hardships. They’re wonderful.
Suzanne, thanks for leaving feedback. Getting out of debt can be a challenging process but the key is consistency. Stick with it and keep the momentum going. We have helped thousands of clients get out of debt and there's no reason you can't be one of our success stories too. Please let us know if there's anything we can do to help ease the process for you.
Reviewed July 5, 2018
Started with NDR about 5 months ago and, thus far, I’ve been pleased. Quick responses and great customer service. We still have a ways to go but with the help of NDR I’m starting to see a light at the end of the tunnel.
Hillary, thanks for checking in! It's still early but you can do it. Stick with it. Slow and steady wins the race. We wish you the best of luck on the remainder of your journey.
Reviewed July 5, 2018
The associate was patient and answered all my questions. He went over things in simple terms and multiple times when needs. He was very informative and thorough about the program. I would recommend this program to others who are seeking debt relief.
Reviewed July 5, 2018
Was not completely satisfied with the product present at the welcome part of the signed process, will be cancelling the order. Did not want to go further in debt in order to be able to get out of debt.
Hello Johnny,
Thank you for bringing your concerns to our attention. We work hard to provide the best value as we help our clients become debt free. A member of our team will be contacting you directly to review your experience and better understand this specific situation. If you prefer, you can also call us directly at 888-660-7427.
Reviewed July 5, 2018
They were very friendly and explained everything clearly. I already recommended your services to a friend. To be debt free in 36 months is great. I'm on a fixed income and was lucky if I had a $1.00 left after I paid my bills. It will be great to go out to dinner or a movie without worrying how I'm going to pay this bill or that bill. Thank You so much.
Reviewed July 5, 2018
This was explained to me very clearly so it was easy to understand. Paul ** was very professional and nice. Dave was also very easy to understand. I can see why this is the number 1 debt relief program out there. It was relatively painless and only took about 4 hours too complete.
Reviewed July 5, 2018
I was paying the minimum payments and it wasn’t going anywhere. I looked up online and saw National Debt Relief. The NDR negotiators have been good. They're honest and they follow up with me and they do what they need to do.
Reviewed July 5, 2018
I was making minimum payments on everything and it wasn't getting us anywhere. It's gonna take us 37 years to get out of debt. So I researched a couple of companies and then my wife and I decided that the information provided by National Debt Relief was more than helpful enough, thus, we made that decision to go with them. The enrollment process wasn't too intrusive. You fill out some paperwork and they determine what type of financial obligation I have. They then take my debt, negotiate with particular creditors, and they say what my monthly response will be. So far, so good. We still got our financial hardship but it's something we're gonna have to tolerate for the entire duration of the program. And then once that's obligated, we can get back to where we were and try to be debt-free. Overall, they have answered all my questions and if I had to call, I'm able to talk to somebody at any time.
Reviewed July 4, 2018
Everyone was very helpful and understanding. I was very unsure of myself and what I was doing but the help given me but me at ease. I would recommend them to anyone else that got themselves in the same situation.
Reviewed July 4, 2018
I am very thankful for the assistance I have received with my debt issues. The whole experience was simple getting signed up. They were all so easy and understanding of my problems and super easy to talk to on the phone. On my way to recovery!
Reviewed July 4, 2018
When we were finally 'ready' to do this, I contacted the guy (from NDR) whose has been patiently waiting. We took approx. 15-20 min. on the phone exchanging information. The 'Welcome' call went exactly how he described it. Now, I'm just wanting to begin the program and HOPE it's what they said it was... Everything on their part up to this point has been professional, informational and timely. Right now, I would recommend them to anyone. I'm praying the rest of our experience is just as smooth.
Karen, welcome to the National Debt Relief family! It's natural to have doubts at the beginning of any new venture. We've found the best way to stay ahead of these concerns is to stay in touch with our Client Success team and to ask as many questions as you need to in order to fully understand the program. With patience and dedication, there's no reason you can't be another one of our success stories. We wish you the best of luck!
Reviewed July 4, 2018
Everyone that I encounter was professional and polite and was very helpful. They made sure that I knew and understood the entire agreement and my total payment that would have to pay on a monthly basis and know what would expect when it came to paying off the settlement.
Reviewed July 4, 2018
Matthew was very helpful and empathic, and courteous with my situation. I needed help with my finances and he assure me I will be debt free. I can't wait to see what it feels like not to be broke every two weeks.
Reviewed July 4, 2018
Every person that I have spoken with has been nothing but professional. Made me feel comfortable. I was almost in tears when I was accepted into this program. I couldn't sleep trying to figure out how was I going to get myself out of debt. Thank you to Miles ** for making me feel better.
Vicki, welcome to National Debt Relief! We're happy to be working with you to help you resolve your debts. The initial feeling of relief can be overwhelming sometimes. This is just the beginning. Patience and commitment will be your strongest weapons against debt while doing our program. Our best advice is to stay in touch and keep up-to-date on the progress of the program. We'll work with you as closely as we can to make sure you have all the information you need to be successful. Thank you for sharing your experience with us today.
Reviewed July 4, 2018
They were both helpful in explaining what would be best for me. They both explained the program well and explained how it worked. They were kind and understanding and did not make me feel bad for being in the situation I was in.
Reviewed July 4, 2018
Everyone that I spoke with was very nice and helpful. They made the process very easy. I’m glad that I made the decision to do this. I would recommend them to anyone that needed help. They did not make me feel bad that I was doing this to help myself.
Reviewed July 4, 2018
I am giving Nikki ** an A plus! She was very professional, efficient and effective! She fits her job well because she is patient with people like me who is in financial trouble not by choice but by unfortunate circumstances!
Reviewed July 4, 2018
First off, the Customer service was good, so I did not have an issue there. My issue is with the fees and savings. I originally had a debt of $53,892.00 on 5 credit cards. National Debt Relief was able to negotiate the final settlement amount to $27,654.00. So I originally saved $26,237.00, which is great. However, the debt settlement fees and other fees were $11,716.85. Which brings the savings to $14,521.15. Still that is good savings. However, National Debt Relief also suggested I go with Liberty Lending to get a loan to pay off the debt faster. That's great.
The only issue with that is the loan has a 23.706% interest rate. Therefore, after I pay off the loan in 4 1/2 years, I would have paid $16,885.21 in finance charges. If you subtract that from $14,521.15 that I save, it now leaves me paying $2,364.06. So in actuality, I would have been better off paying the credit card companies directly and could have avoided this entire mess. At least my credit score would have been above 600 at this point. It's just very disappointing to know that this just prolonged by debt and actually increased it over the next 5 years.
Hello Daniel,
Thank you for bringing your concerns to our attention. We want every client to have a great experience both with us as well as the companies we work with. A member of the team will be contacting you directly to review. If you prefer, you can also call us directly at 888-660-7427.
Reviewed July 4, 2018
Kim ** explained everything perfectly and seemed genuinely happy to help me. She went over the application, answered any questions and was very thorough. The welcome call was equally informative and helpful. I feel I have made the right decision and hope National Debt Relief can help me achieve my financial goal toward financial independence and credit solvency. I feel like I have someone in my corner who will help me achieve this goal within, if not before the time allotted.
Reviewed July 4, 2018
I appreciated the fact that I could reach out for help with something as an option. I'm glad they are patient, kind and considerate people who care about someone's needs from National Debt Relief. I received an excellent experience of warm; compassionate understanding.
Reviewed July 4, 2018
Kenny was friendly and easy to talk to. He answered all my questions, explained how the program works and what we will need to do. He walked me through the program and helped me see where to sign our signatures. He was a great help and we are happy with the decision to work with the National Debt Relief team. Thank you Randy and Teresa **.
Reviewed July 4, 2018
Both Nathan and Welcome Call female representative were very patient and diligent in helping me understand the terms of the Relief agreement. They're both tremendous assets to your organization. They displayed great professionalism, understanding of my concerns and questions, and showed compassion to solidify a great customer experience. Please give them the recognition they deserve.
Daniel, thank you so much for telling us about your experience! We'll make sure to recognize the agents who assisted you. Welcome to the National Debt Relief family! Please let us know if there's anything we can do to help make your time with us as productive and pleasant as possible.
Reviewed July 4, 2018
I never thought that anything will be resolved but thanks to NDR those debts will be resolved. I had lost the funds that I had in my account when I joined Yahoo back in 2016 and those funds were never recovered. Yahoo had an email glitch at that time and many people's bank accounts were compromised including my account.
Reviewed July 4, 2018
Devon was excellent. He was courteous, pleasant and thorough. I appreciated his professionalism and helpfulness. He made me feel your program would benefit me. Kimberly reviewed the information Devon had covered thoroughly during the Welcome Call. Thank you to both.
Reviewed July 4, 2018
I was very skeptical to take this step, but Safia made me feel safe and that my Debt was in good hands. She explained everything and asked if I understood and told me not to worry, they were going be taken care of. One thing I wish that It could all be steeled sooner, than later.
Reviewed July 4, 2018
Initially, I was leery of giving all of my information over the phone and Nathan ** (NDR Rep.) answered all of my questions (even after I asked the same ones in a different way) and was very patient and thorough in his answers. He was friendly, courteous and professional throughout the process. Also Shebvon ** was equally patient, friendly, courteous and professional. They both made this experience stress-free and made me feel comfortable with letting NDR handle my creditors. I will, gladly, recommend NDR to anyone in a credit dilemma.
Reviewed July 4, 2018
When we realized we were in over our heads with no way out... we were very grateful to the caring help we received. There was no judgment... just concern for us. I am going to be able to be happy again.
Reviewed July 4, 2018
I am so grateful that I had Paul ** to help me. He was so patient and great at maintaining communication with me. Working with him was a blessing and a tremendous help. He made me feel calmer about the process and showed me that financial freedom is possible. I do not have to go month to month anymore feeling like I am staring potential homelessness and bankruptcy in the face. Being in that kind of debt is scary and heavy but having this sort of help is a blessing. Thank you, for everything.
Reviewed July 4, 2018
The entire experience was fast and the representatives listened to my concerns and scheduling. They also responded to me quickly and clearly. The process of applying was also easy and the representatives were patient with me so that I can understand everything.
Reviewed July 4, 2018
Both National Debt Relief reps, Christal and David, were very patient and explained the whole process in detail. A very good experience. I would recommend National Debt Relief to anyone. Once the program starts the process becomes even simpler. Thank you.
Reviewed July 4, 2018
I received help that was professional and polite. Very nice representatives. The representatives were able to answer all of my questions and helped me along the way. They made me feel like I have done the right thing by going with National Debt Relief.
Reviewed July 4, 2018
Carlos was very transparent and I could tell he really cared about my financial success! Kim on the team also made me feel very confident in my decision so thanks to both of them! I have so much lifted off my shoulders. Now I can finally focus on improving my credit!
Reviewed July 4, 2018
I can say the representatives were kind and seemed to understand my situation. I’m just a little nervous about the situation. Scares me to lose years of building my credit to lose standing accounts. But hey, I’m over my head aren’t I lol. Ok funny not funny. Hopefully everything goes as promised by my rep Dean. He promised I’d be satisfied and my credit would bounce right back. I had a very high score but unforeseen events at work made me fall on my credit cards and well, haven’t we all been there. I can’t say how great this business is until I see the results. That’s just honesty. That’s all for now.
Reviewed July 4, 2018
I was bombarded by bills and I wanted to file bankruptcy. My brother does all my finances and he was the one that found out about NDR. He was like, "I heard a lot about this." I told him I heard about the service too, but I wasn't really sure about it. NDR is rated really well and a couple of people I know use them. They said they had a very good experience with them. The enrollment process was fast and easy and it went very well with the negotiator. They were very aggressive and very thorough. They explained everything to me, so I was not led into the dark.
NDR asked me what I could afford, and they laid out this strategy for me. Everything was perfect. The program gets everything paid off and I don't have a bad mark on my record. It teaches me how to be stricter with my finances because you could go to the website and you see things getting paid off. You could see everything that's going on with your account. NDR is very upfront, which is extremely rare.
All around, it's been awesome. I have one friend that I referred to NDR that's using them right now. I tell everybody about the program and I don't see why people do bankruptcy when they could do the program and it helps your credit. I explained to my friend that NDR will help through the process and they negotiate the cost down to a minimal. Capital One even came to me and they said, "Adam, you owe this much. What can you do?" I was like, "I can't afford it, but I'm with National Debt Relief," and they were excited. They knew they're gonna get the money.
Reviewed July 4, 2018
I'm in debt and I was not able to keep up with the bills that I have. I then got consolidation services from National Debt Relief and they were very helpful when I was enrolling. I did that at the beginning of the year and they told me that the program would take a year and a half. I've already paid two of the creditors I owed but because I had the first payment deferred, my program would probably take a little longer.
However, once I started the program, I started seeing things that I can't do. There are still times where I’m having issues coming up with the money to pay them their payment. There's no way for me to modify anything on their website, such as the date or the amount. I got an email once saying that one of the creditors has agreed to the payments. I agreed with that so I pushed a button and the next thing I knew, whatever I had in my account was going towards a different creditor I owed.
Also, when I call them to tell them that I have issues and to ask about my payments getting pushed back or skipped, their customer service would tell me that I need to notify them a certain amount of days before or that they're sorry because the amount would be withdrawn. So I’ve learned that in order to handle a payment and/or to push it, I have to call them two weeks in advance, which is a pain. There was once when I told them that I was going through hardship, the rep was able to change three of my payments. But then, she kept reminding me how far back I would be in the program if I alter. Still, National Debt Relief has been helpful. I'm not paying as much money to everybody that I owed. They've also made it easier for me since they do it for me and I don't have to talk to my creditors.
Hello Celestina,
Thank you so much for your feedback. We pride ourselves on our customer service and providing our clients with the best possible value. A member of our team will be reaching out shortly to better understand and hopefully resolve your specific concerns. You can also call us directly at 888-660-7427.
Reviewed July 4, 2018
I had excessive card debts and National Debt Relief settled the debts I had. They answered all of my questions and worked with me to meet my needs.
Reviewed July 3, 2018
Definitely a learning experience. Representatives were very knowledgeable and extremely patient in answering all my questions and concerns. Again, representatives made program transparent with verbal and document support. The experience was quite painless. I will certainly highly recommend this program to friends who find themselves in a similar financial situation. Thank you.
Reviewed July 3, 2018
Joshua and Shavon were very helpful and answered all our questions and concerns. The payment is reasonable compared to what we're paying all our creditors. Thank you both for all your help and we look forward to being debt free.
Reviewed July 3, 2018
Robin ** and team were very helpful and friendly. The team went through everything and made sure I understood. I’m excited to get out of debt. I can finally see the light at the end of the tunnel! Thank you!
Reviewed July 3, 2018
Valentine was helpful, reassuring, and knowledgeable. I am happy to take this first step in relieving me from this debt burden. The customer service experience was amazing and I enrolled within the same day. Both representatives made sure that I completely understood the process.
Reviewed July 3, 2018
After sending my information through NDR's website, I was immediately called back and connected with Matthew. It literally took him 15 minutes to get my info and explain how their program worked. Only 15 minutes after we hung up, their underwriting team had my paperwork done! The whole process was explained thoroughly and I was set up on their program in less than 1 hour, and I am on my way to being debt free. Thanks!
Reviewed July 3, 2018
Easy and efficient. Made me feel comfortable and protected. Excited to have this coverage in place. My agent was efficient and friendly and I would recommend this service. Thank you for this opportunity to start over and clear my debts.
Reviewed July 3, 2018
I got an immediate response from this company. The customer rep. had me set up within 25 minutes of contacting me. Also my Welcome rep. was awesome. I'm excited to begin working with National Debt Relief towards my debt free goal.
Reviewed July 3, 2018
I’m just getting started with your company but so far everything and everyone has been first class. Everyone I’ve talked to has been friendly and helpful!! Me and my wife are very excited about getting out of debt. We are blessed and thankful for this opportunity.
Reviewed July 3, 2018
Everyone was very helpful in answering any questions and called us promtly. We would refer them to any one needing help. I am super happy with my experience thus far. We look forward in working with you in clearing our debt. Thank you.
Reviewed July 3, 2018
Both representatives took the time to go over all aspects of the program. I was given a full understanding of the program and what to expect. I feel confident that this was a step in the right direction. I look forward to seeing the results over time.
Reviewed July 3, 2018
The NDR representatives who helped me were both very friendly and knowledgeable. They seemed to be genuinely interested in helping me. I hope to be debt free with the assistance of NDR within the next 2 to 3 years and I'm very excited.
Reviewed July 3, 2018
So far they have been very helpful and professional. They try very hard to cut your debt while making sure you are well informed and comfortable with the process. I can’t wait to see my debt drop and bills get paid off.
Reviewed July 3, 2018
I am just beginning the process--I am very pleased with the process and time committed to the process. I greatly appreciate the help and the opportunity to finally end the cycle. Marvo is very patient and kind. I was so nervous, even scared to begin the process.
Reviewed July 3, 2018
So far I think and feel like everything is being done professionally. I just don't feel I can say much till a contract is completed. The agents were very clear and answered all my questions and concerns pretty much to my satisfaction.
Hello Ralph,
Glad to hear that our team was able to assist as you start on your journey to a debt-free future. We understand that the process can be difficult at times. As such, our goal here at National Debt Relief is to provide a 5-star experience for every client.
Reviewed July 3, 2018
Great knowledgeable people all questions answered and time taken for me to understand what will take place. Appreciated all the time Gary took for my concerns. Transfer phone calls handled quickly and was able to put me at ease as to what will take place.
Reviewed July 3, 2018
The service I have received getting set up with NDR has been stellar. The two representatives I have worked with so far have been patient, caring, and transparent. This is extremely helpful when making a decision to go down this path. I highly recommend NDR.
Reviewed July 3, 2018
Carlos was very helpful. Thank you. Also the welcome people were really nice... they explain the program really good. I would recommend this program to my family and friends who need help getting out of debt... I am very grateful that this program will help give me a fresh start...
Reviewed July 3, 2018
Overall I was very happy with my experience. The only criticism I would have is that the first tier of employees was not able to explain the process clearly at all. They were always professional and courteous, but not well informed. When I went to the supervisor level, it was a much more satisfactory experience by far. I would suggest better training for those with whom you first speak, as it is truly frustrating and not easily understood. Other than that, I deeply appreciate your services.
Reviewed July 3, 2018
I want to thank the staff at National Debt Relief for all their help and support to initiate the start of a new beginning with peace of mind that you're going to help me through this difficult time in my life. Thanks again.
Reviewed July 3, 2018
I was overwhelmed with debt and they've been helping me every step of the way enrolling in their program. They go over every part of their program in detail to really make sure one understands it. They verify twice all the information. I was pleasantly surprised with how fast the application was processed; within 1 hour! Every time I have called so far I have been on hold less than 5 minutes. So far a great experience.
Reviewed July 3, 2018
Both gentlemen that I spoke with were very knowledgeable and helpful. They took time to make sure I understood everything before agreeing to anything. I am very satisfied with service I was provided, I will also recommend the services to friends and family.
Reviewed July 3, 2018
Daniel ** was EXCELLENT! He was able to answer all my questions and concerns. I am very satisfied and relieved to have chosen your company. The Welcome Call individual I had was very nice but talked way to fast. Thank you.
Hello Liz,
Thank you for your feedback. We work hard to provide the best value as we help our clients become debt free. A member of our team will be contacting you directly to review your experience and better understand your concern during the welcome call. If you prefer, you can also call us directly at 888-660-7427.
Reviewed July 3, 2018
They both were very helpful and professional and knowledgeable. Awesome experience. They both helped understand the program and process knowing that I’m going through a very stressful time in my life. I do want to live up to my agreements and pay my debt. Yet the system with high percentage rates make it impossible so I’m imprisoned why they profit. Thank you so much for helping a poor Veteran. Thank you.
Reviewed July 3, 2018
Quick, easy and pleasant to deal with. Feel relief that I have help in this matter now. Answered most questions before I could even ask. Staff responses instantly to email and phone calls. Seemed to know exactly what I needed to do to get me on the right track with no hesitation. Would highly recommend.
Reviewed July 3, 2018
Jordan ** and the Welcome Call Representative went above and beyond to make sure all of my questions were answered. They also were very clear in advising me to make my application to the program as smooth and as pleasant as possible. I must admit before I applied, I felt shame and embarrassed to call, but they made me feel comfortable and supported the whole time.
Reviewed July 3, 2018
Definitely very professional. Review things very good and was happy to get enrolled. Would like to recommend to all friends. Thank very much. I feel very relieve. Even got the legal representation to help me if I needed. Again thank you for helping me.
Reviewed July 3, 2018
Everything was handled wonderfully!!! The people I spoke with was kind and nice. I recommend to all my friends, I love the program already. I'm stressed out about my situation but hopefully you all will come through for me, I'm confident about it because you all are wonderful for what I've already experienced so I'm looking forward to the rest of my journey with you all. Will be telling my friends and family about you all.
Reviewed July 3, 2018
Our enrollment with National Debt Relief was very simple. Our CDR, Paul **, was extremely helpful and knowledgeable. He explained the entire process very thoroughly and made sure we understood everything. The Welcome Team was also very helpful and knowledgeable.
Reviewed July 3, 2018
I've been hearing about National Debt from a friend. She suggested that I give you all a call and I was well pleased with the information that was given to me. They explained everything detailed. Told me what I will be paying. I've had a welcome call which I'm very please. She did a great job.
Reviewed July 3, 2018
I love how thorough and understand everyone is. It is greatly appreciated as this was a huge decision on my part. I am looking forward to working with you to get my debt taken care of, I feel like I made a great choice and am not so anxious knowing I have great people behind me to help.
Reviewed July 3, 2018
Everyone I spoke with was patient in response to any questions I had and I already have peace of mind towards my financial situation. Really appreciate the clarity and speed in which everything was set up. And I'm also looking forward to the end/closure date along with the flexible options offered in their debt relief program.
Reviewed July 3, 2018
Everyone I talked to about getting out of debt using National Debt Relief was VERY helpful! They answered all my questions and were always available to talk. I would highly recommend! I’m looking forward to being debt free and not worrying about finances!
Reviewed July 3, 2018
National Debt Relief was very thorough, answered all questions to the best for their ability and walked me through the entire process. The customer service representatives were always on to if any concerns I had regarding creditors. I would recommend this program to anyone in debt.
Reviewed July 3, 2018
The people I talked to each time were very nice and so helpful with the solution for my debt. I would recommend friends if they need help with debt. They helped me figure out how to get rid of my debt and how long it was going to take. I am so thankful for a the help they have given me.
Reviewed July 3, 2018
I have received a lot of help from National Debt Relief and it has always helped me. They have always been very professional, was the best decision I made to be able to control my finances. I recommend a lot to them. Thanks.
Reviewed July 3, 2018
Excellent phone and easily answered questions. I liked the way that they quickly return my calls from my counselor, from my advisor or otherwise. They were quickly contacted me after calling them. I highly advise anyone in debt hardship to call them.
Reviewed July 3, 2018
Both of the people I talked to were very helpful and answered all my questions. Matthew was very patient and super helpful with me in the application process. Would recommend this to someone else for sure. They were both respectful of my time and made this process super easy.
Reviewed July 3, 2018
This experience was scary in the beginning. There are so many shady sites that you never know who to trust but I was fortunate to work with Edwin who had answers for all of my questions. He assured me that we will be able to get everything taken care of. I am so relieved to be started on this path with one low monthly payment instead of multiple payments that were killing my budget.
Reviewed July 3, 2018
Mr. Leon ** was amazing. He immediately calmed my fears and made me confident that I had chosen the right company. He was positive, patient and very knowledgeable. I knew from the start that he had my best interest in mind and that I would be in good hands. The lady who did my welcome call was also very nice and took her time in explaining the program.
Reviewed July 3, 2018
The process was simple and friendly and both agents were outstanding, is a little intimidating but I understand that now is my only option to be free out of debts and be more smart in applying for credit in the future. Great option.
Reviewed July 3, 2018
I had a very surprising positive experience speaking first with Michelle and then with Andrew at NDR. I have signed up as a client and appreciate their professionalism and understanding in dealing with me regarding my debt issues. At this point in the process I would definitely recommend NDR to potential clients.
Reviewed July 3, 2018
Miles ** was very helpful and understanding every time we communicated with him, be it by phone or e-mail. We really felt like his goal was to help us to get out from under the staggering weight of our debts. We know it is his job, but he truly made us feel like he cared.
Reviewed July 3, 2018
My welcome caller (Blake) was very thorough and knowledgeable. He did speak VERY quickly throughout the call and I felt I was being rushed at times. This is such a big decision/commitment for your clients and we are going to have questions that need to be answered in detail... perhaps even the same question twice. I would rather have my question answered at that moment, rather than being told "that information was already discussed in this email" or "that welcome brochure" and "please refer to it". That approach feels very cold.
It was hard to go from my initial sign-up call with Mark **, where I felt like I was handled with such care, to this colder/quicker/less personal call. I left my call with Mr. ** feeling absolute relief. I left today's call feeling scared and a bit uneasy. I'm hoping after I review all the documents about the legal security agreement and the portal signup, I'll feel less confused. If possible, I would like to touch base with Mark ** again sometime soon just to be sure I have done all the initial paperwork properly.
Reviewed July 3, 2018
Actually chose your company over another because of the transparency of the information your representative provided to me. While also making sure I clearly understood the facts, rules, and implications of the process before I signed the contracts. Chris was easygoing, seemed concerned about my situation and was very eager to help. He also had a good sense of humor, if a bit too willing to toot his own horn.
Reviewed July 3, 2018
This young man (Dashane) is very professional as well as patient. He explained everything. Sometimes repeating some things so I could understand everything. I look forward to seeing this to the end. This is all I have to say.
Reviewed July 3, 2018
The folks I talked to were very nice, and respectful. I could understand what they were saying. They spoke clearly and didn't have a strong accent that would normally make it difficult to understand. They were knowledgeable and answered all my questions with confidence.
Reviewed July 3, 2018
Great experience thus far! All interactions have been positive and supportive of my situation. Everything has been explained to me in detail and though my journey is just beginning I feel a tremendous amount of relief and a far off but distinct silver lining.
Reviewed July 3, 2018
They are great and I really don’t have to do anything. They do all the work and it is stress free and I would recommend them to anyone that is in debt. When they settled on 2 of my accounts I was so excited. That was a good day.
Reviewed July 3, 2018
Pleasant experience from the start, quick response, staff knowledgeable and helpful. Ability to complete forms while on the phone with Cheryl and Stephanie was very helpful. Both ladies extremely knowledgeable and pleasant! The process has been smooth, minimal paperwork to complete, I can feel the stress lifting.
Reviewed July 3, 2018
When I called for my welcome call, Kathleen was very professional and caring. She made me feel so much better in a very, very trying time for me. The idea of not paying my bills on time scares me to death, but she put it into perspective by reminding me that I am not walking away from my responsibility, I've just asked for help in making them more manageable by having a team negotiate with them.
Reviewed July 3, 2018
So far everything has been good. Both have explained everything very well to me. They have gave me all the information that is need to make this a easy process. They answered all my question, was very nice and friendly. I hope the rest of the program goes nice and smooth. Looking forward to be debt free.
Reviewed July 3, 2018
I had falling behind in my payment and didn't know what to do without filing bankruptcy so I started looking around. That how I found National Debt and after checking the company out their track record helped me feel at ease. Thank you.
Reviewed July 3, 2018
It is such a relief to know that our mistakes as young adults don't mean we get stuck paying bills thirty years in the future. Thank you. You have given us peace of mind and finally there is a light at the end of the tunnel for us. We have definitely learned our lessons and will strive to do better in the future! We will definitely recommend your program to others!
Reviewed July 3, 2018
The help I received today was wonderful. The worry and stress that I have been feeling for a long has been relieved. I feel that I will be able to handle this situation now, concerning the money issues that I have been struggling with for a very long time. Drew was especially nice and understanding. I felt that she really understood everything. Edwin was patient, even though he appeared to be struggling with a cold or allergies.
Reviewed July 3, 2018
The people who helped me were very kind and understanding of my thousand questions. They made me feel good about my decision even though I do not know a lot about debt relief solutions. I am so excited to become almost debt free in 3 years.
Reviewed July 3, 2018
My experience with the National Debt Enrollment process was very straightforward. The representative I spoke with made it very easy to understand. I would definitely recommend this to a friend seeking this type of service. Christopher ** is pleasant, very professional and didn't display any judgements regarding my current financial position.
Reviewed July 3, 2018
Both people I spoke with sounded caring and were very helpful in getting this trying process started. They made sure we understood the agreement. I would recommend this company to anyone finding themselves in the unhappy position of debt failure.
Reviewed July 3, 2018
Isaac and the other representative were absolutely amazing! I feel so relieved after having their help, and they explained everything really well. I was nervous about calling because I did not know what to expect, but they were very patient in explaining, and sometimes re-explaining everything to me.
Reviewed July 3, 2018
Thank you for all your help and support!!!! Not only did I receive a great offer but a great opportunity to start over. Being scared new to this program but overall very thankful and grateful for such a relief off my shoulders!
Reviewed July 3, 2018
Thanks for help me out. It was a good experience learning about how to repair my credit. The people they help me out were great. They explain everything to me. I just can T the hope that my credit Score Will improve by the end.
Reviewed July 3, 2018
I was trying to find a way to get out of a bunch of credit card debt that I had. When I looked up at debt consolidation companies, National Debt Relief was the one that has the best reviews so I went with them. However, every time I call, I talked to somebody different. I didn’t have a dedicated person to my account so there was no personal touch. Other than that, I was extremely satisfied with everything else that they did. They were able to save me a significant amount of money on the three accounts that they have closed. I still have one pending and they’re talking to my last creditor right now, trying to get a settlement.
National Debt Relief worked really well with me on the payment plan. There were a couple of times where I had to postpone a payment and they just took the payment away and I didn’t even have to worry about it. There were also a couple of times I had to move the payment to the following pay period and they were fine with it. They had been really great with the payments. And if I need to skip something or I fell into a hardship where I couldn’t make the payment that week, as long as I gave them enough time, they were great about accommodating any issues I ran into.
Credit-wise, I’m taking the horrible hit to my credit and I might have to rebuild that but I knew that was gonna happen and that was part of the process. I was paying the minimum payment of $800 a month before, to $500 a month with NDR so they saved me $300. They helped me get out of debt and helped my quality of life as far as stress. For what they did, what they took care of, and to basically take the debt issues out of my hands where I didn’t have to worry about it, I was happy with that.
Reviewed July 3, 2018
My wife realized we were drowned in our debt from having a baby and for being in the military, so we tried to get ahead of it. When we looked up companies to help us, National Debt Relief was the only one that had excellent reviews. They’ve been consistent. Every time we get paid, we just give them $300 and they've taken care of everything for us. We're just waiting on one more negotiation to come through and then we gotta finish up the program. Everybody at NDR is extremely professional and understanding of everything. We don’t feel like we get judged when they call us. National Debt Relief has taken a big weight off our shoulders so it allows me to sleep at night. I don’t have to worry about how I'm gonna pay all these credit cards off and I can worry about being a dad.
Reviewed July 2, 2018
The Agent Lonnie & the Agent who did the Welcome call were Amazing. They were very calm in such a stressing situation & decision, very knowledgeable, made me feel very at ease and had genuine concern and very helpful information & insight to my situation. They both answered all my questions I had to ease any of my fears or concerns. Thank you both so much for your assistance. These two Agents are truly an asset to your company.
Reviewed July 2, 2018
I was very pleased with the way that I was not left with any questions not answered. I really do thank the agents that spoke with me. Thank you for your support and help. I would definitely recommend any friends or family members to NDR.
Reviewed July 2, 2018
Everyone was courteous, professional, and our our best interest first. Jonathan ** was very helpful during the first call and kept us up to date with emails. Ronald ** was very helpful today as he re-iterated the program and welcomed us to NDR. Thank you.
Reviewed July 2, 2018
Both of the specialists I spoke with were knowledgeable, polite, patient and supportive. Everything was explained as many times as needed. I found the program to be fair and extremely helpful. It was actually exactly what I was looking for. Although there are a few sacrifices I have to make I would definitely recommend this program to a friend.
Reviewed July 2, 2018
Great customer services. I would recommend these services to my friends. The process was simple and all my questions were answered with kindness and accuracy. I don’t know what else to say about this except that I would commend the customer service of National Debt Relief.
Reviewed July 2, 2018
The people I spoke with could not have been nicer and more helpful. I felt very comfortable and that they were very knowledgeable. I appreciate the help they gave us and we are looking forward to a easier future. Thank you for all your help.
Reviewed July 2, 2018
Everyone was very polite and helpful with making this experience and good as possible under the circumstances. I am very hopeful that this program will help me get out of debt. The people explained everything in detail going over things for me and letting me know they are only a phone call away.
Reviewed July 2, 2018
The help I received has helped in relieving stress. I look forward to be debt free in the near future. As I move forward in this process I am confident that National Debt Relief will be looking out for my best interest, as an enrolled member, and will be there to assist, and any problems that may arise.
Reviewed July 2, 2018
Everything was explained very well. James was very helpful in handling my case. We started talking in February and it wasn’t a good time to start the program and had him call me back later and he did call me back and I signed up.
Reviewed July 2, 2018
Helped me understand a few things I missed in the initial conversation and it was a very quick and easy process to complete my welcome package. I appreciate the kind and courteous nature that the representative delivered the welcome packet.
Reviewed July 2, 2018
Paul ** was the rep that helped with my enrollment and he was very helpful and knowledgeable. I appreciated his ability to answer my questions and to explain the process in a concise and educated manner. I felt comfortable with discussing my financial needs and hardships with him.
Reviewed July 2, 2018
The process was very pleasant and easy. Everyone we talked to associated with NDR was a pleasure to talk to and answered all of our questions. They were able to work with us and relieve us from our financial hurricane. We are excited about our future now!
Reviewed July 2, 2018
They been explaining things to me well and really enjoy how they are handling everything.They also been very respectful as well as understanding our needs and our financial situation. Really have had the pleasure of talking to you all and look forward to working with you guys. Thank you all.
Reviewed July 2, 2018
rating and they have lived up to that.
Reviewed July 2, 2018
I signed up to have all my debts resolved in a timely manner. No more calls is a major plus!! I hope everything goes as planned! I look forward to working with everyone. If this goes as planned I will be free in 3 years!
Kathryn, welcome to the National Debt Relief family. Since you're new to the program, you'll have questions. We recommend speaking to a Client Success agent and have them review the process so you understand it fully. That way, you'll know what to do to make sure you're as successful as possible during your time here. Thanks for getting in touch today; we wish you the best of luck!
Reviewed July 2, 2018
I had been feeling anxious and this call made me feel relieved, the professionalism and courtesy was most welcomed and I appreciate the assistance on all levels. JaKeith was nothing short of amazing and his breakdown of the program was perfect.
Michelle, thank you for taking the time to leave a review. We understand all too well how nerve-wracking it can be for someone just starting out in our program. We're also glad that we could give you a sense of relief and we'll be sure to recognize the agent who helped you. If there's anything we can do to help make the process easier for you, please let us know. Best of luck to you!
Reviewed July 2, 2018
Both the initial inquiry I called in about and the welcome call after enrolling went very smoothly. Both representatives were well spoken and very thorough in explaining the program to me and answering all of my questions. I was very happy with the service.
Reviewed July 2, 2018
The people I spoke with were polite and made sure I understood what they were telling me... They were very helpful. I am hoping this will help me get out of debt. The welcome caller was very nice but I don't remember her name sorry... and Sara was very helpful. Thank you for helping me.
Reviewed July 2, 2018
I just started this process and so far am very impressed with the help I am receiving. Both representatives I spoke with were friendly, patient and fully explained the program and were happy to answer my questions. I was apprehensive before I called, but am excited now to start on my journey to being debt free. Thank you.
Reviewed July 2, 2018
I would highly recommend National Debt Relief to anyone who is living on a week to week paycheck and barely making the minimum payment much less other bills. They have lifted the weight off my shoulders by cutting my payments to a reasonable amount that I can afford.
Reviewed July 2, 2018
My service was great, and everything was explained to which I could understand it. I also liked the fact that they went through all the documents with me before I signed anything. Overall I was very impressed with the kindness and the encouragement to help me move forward.
Reviewed July 2, 2018
It was very easy to get the help from your company. I am very appreciative for the help to get my family back on financial track. The plan I'm on is the right move for us. Thank you for the encouragement we need to start fresh.
Reviewed July 2, 2018
Absolutely great service all around. Everyone was extremely helpful and able to answer my questions. I found everyone to be very kind and just seemed to want the best for me which definitely made me feel better about starting this process.
Reviewed July 2, 2018
Emily **, who helped me get this set up, was so amazingly knowledgeable and helpful. I was having panic attacks daily trying to figure out how to get myself out of this financial hole I found myself in and she was so very kind and helpful and understanding.
Reviewed July 2, 2018
I just went through the enrollment process and it was much easier and less stressful than I had anticipated. Gilbert and Tanika were both so helpful and very thorough! They answered all my questions and concerns. Thank you NDR for taking some of this stress off my shoulders!
Reviewed July 2, 2018
My experience with National Debt Relief was great. Answered all the questions and they explained everything with details. Great customer service. I was not so sure about the company but once they called me and explained the process and how they were going to help I was more than surprised. I will be recommending this to friends.
Cruz, this is great to hear! We're glad that we could help you get over your initial doubts about the company. If there's anything we can do to help make the process easier for you, or if there are any questions we can answer, please don't hesitate to get in touch with us. Thank you for taking the time to leave feedback today.
Reviewed July 2, 2018
Very personable and informative. Took time to listen to me and answer questions I asked. Very thorough with explanations. Very concerned with my financial situation and debts. Set up a very good debt repayment plan that I could afford on my and husband's budget. Would definitely recommend National Debt Relief company to friends. Very easy to access web site.
Reviewed July 2, 2018
My experience was perfect. I trust them!! My experience was perfect. I know that they were very professional with their job and I trust them enough to help me be debt free! All my questions were answered. They took their time to explain everything.
Reviewed July 2, 2018
Each and every agent took as much time as necessary to give me the most complete and professional information. They answered all my questions and made sure I understood every step of the way. I felt totally confident that I had chosen the best company for my debt relief.
Reviewed July 2, 2018
Great, friendly, honest, and respectful people to be working with. I called them up because of my situation and they were willing, able, and happy to help me. I would definitely recommend National Debt Relief to anyone who needs their support.
Reviewed July 2, 2018
Pleasant and knowledgeable personnel made taking this step seem less daunting. Right now I feel that this a good resolve to my debt situation. Even though it is going to take four years to get it resolved. It will be worth it when it is all done.
Reviewed July 2, 2018
Everyone that was involved in this process of helping me with debt relief were very kind and helpful. Every time I had a question they stop and answered me until I understood and I was in a area that had no signal and I lost contact with them they were very polite and called me back. I appreciate everything you are doing for me to get my credit where it should be. Thank you.
Reviewed July 2, 2018
Happy with reviews were all great. Every one's help. Can't wait to get this over. From the very first person I talked to was very pleasant to me. Made me feel at ease. Also the person on the welcome call was very good too.
Reviewed July 2, 2018
Olivia ** provided excellent service. She was well informed and courteous. Olivia was very thorough as she guided us through the entire process. She informed us of our options and was very kind and patient as we asked questions regarding the steps and overall outcome. Thank you, Olivia ** for making this process as stress-free as possible.
Reviewed July 2, 2018
The program was described to me thoroughly which made it easy to make my final decision. All of the emails I received were explained in a manner I could understand. Their customer service is top notch. I will be debt free in 38 months. Excellent program!
Reviewed July 2, 2018
I had such a wonderful experience dealing with NDR specialist, Laura **. Laura was extremely pleasant and professional but, additionally, possessed a charming sense of humor and winsome personality. She followed all her protocols yet patiently endured my goofy personality without a trace of irritability, actually I believed I helped her have a sunnier day. Laura and I will probably begin touring as a doo-wop duet any day... Thank you NDR for employing such a delightful character.
Reviewed July 2, 2018
My representative gave me all the information I needed. I was at first hesitant but I was reassured that I was making the right steps towards debt free. Boris ** definitely was informed and even gave me time to think about starting this new journey.
Reviewed July 2, 2018
Great Customer service. Very Friendly was well aware of what they were talking about. I appreciate the services. They were really accurate and I was happy to get my debt resolved with them. I'm ready to start my motion to get my debt cleared.
Reviewed July 2, 2018
Your representative were very helpful. They were not judgemental, explained everything and answered all of our questions. We would recommend this company to our friends or anyone who asked who helped us. This was a very easy process to get us out of debt. Thanks again.
Reviewed July 2, 2018
My experience with the National Debt Relief Program has been a very rewarding experience. The specialists are very professional and patient with explaining with the procedures. I wanted to enroll in this program because you are the number one in accomplishing debt freedom. I look forward to a very exciting and accomplishment with this program.
Reviewed July 2, 2018
The experience was pleasant and your employees were professional. The process was easy and very pleasant. I look forward to working with your organization and for your help in settling my debts. My mother and I were very worried about how we were going to handle our financial situation.
Reviewed July 2, 2018
I understood most of what I am required to do but the representative talked a little too fast. She has an accent and at times I did not understand her. I will print out everything so I totally understand my responsibilities.
Reviewed July 2, 2018
After months of trying to figure out what I was going to do I can finally breathe again. Alex was so helpful and I know NDR is getting paid to negotiate on my behalf, but I feel they were beyond helpful and I feel very confident with putting my debt in their hands to resolve.
Reviewed July 2, 2018
National Debt Relief has brought hope and financial relief to us. They have taken a big amount of stress off our shoulder and we are excited for what the future holds. Thank you National Debt Relief!! We can see the light at the end of the tunnel of which we thought we would never see. We are grateful for such a wonderful program and such great customer service. Such an easy process and went so smoothly. They really care about their clients! Thanks again.
Reviewed July 2, 2018
The people that worked with me were amazing! I really looking forward to the company helping me with my debt! This is going to make my life so much easier to be able to handle my bills and everyday expense.
Media


