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National Debt Relief Reviews

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Edited by: Amanda Futrell
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Fact-checked by: Jon Bortin

About National Debt Relief

National Debt Relief is a debt settlement company based in New York. It works on behalf of clients to negotiate lower payoff amounts with creditors, helping people resolve unsecured debt. Most debt settlement plans are completed in 24 to 48 months, and it claims that those who finish the program typically save about 20% after paying the company’s fees, which costs up to 25% of the total enrolled debt. National Debt Relief is available in 45 states and Washington, D.C.

Visit www.nationaldebtrelief.com
Pros
  • Free consultation with debt coach
  • Free debt relief quote
  • Several accreditations
  • Easy enrollment process
Cons
  • Fees can reduce overall savings
  • Not available in all states

National Debt Relief Reviews

Over 50k reviews since 2016

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    3 featured reviews

    Our review standards

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    • We require contact information to verify reviews come from real customers.
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    Page 224 Reviews 33225 - 33375
    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed July 12, 2018

    They were most helpful. Everything was explained in detail. And they told me if I have any more questions I can always call they are available to help me. If it was anything that they missed I asked to please explain it over to me. They were very patient with me in this matter.

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    Staff

    Reviewed July 12, 2018

    The experience I had with this company is truly amazing. They have relieved me from some major financial issues. Nathan ** is very good at explaining the service. He was also truly amazing at his services. Thank you Nathan ** for all your quick responses and your knowledge of the company. Thanks National Debt Relief.

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    Customer ServiceStaffProcess

    Reviewed July 12, 2018

    Very easy to talk to. Connor was very polite and kind. Made sure that we understood every part of the process. The man that called back was also very kind and made sure we understood. Would definitely recommend to a friends and family. Thank you!

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    StaffProcess

    Reviewed July 12, 2018

    Aaron was our enrollment specialist and he was very professional to work with. He also was not judgmental. My husband and I are hopeful that we will turn our situation around. We are excited to begin our program. Thank you.

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    Staff

    Reviewed July 12, 2018

    I’m very pleased with the service I have received the people were very helpful and seemed to care about my situation. I will definitely tell my friends and family members. If I ever get in a financial problem again I know where to go for help.

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    Verified purchase
    StaffProcess

    Reviewed July 12, 2018

    I reached out to National Debt Relief to help me with my overwhelming credit card debt. Years of irresponsible decisions with credit cards brought me to a financial hardship and I needed help. After speaking with Matthew, I understand the commitment I’m making to getting financial freedom and the commitment National Debt Relief has to helping me get there. He was very thorough in explaining what to expect, the potential negatives to signing up for the program, and providing a detailed outline of the benefits. Matthew was patient, and at no time did he berate me for poor Management of my finances. He was comforting and gave me hope. I, so grateful for their knowledge and the opportunity they are providing me to get out of credit card debt.

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    StaffProcess

    Reviewed July 12, 2018

    The staff were patience with me in this process. They were very professional and educated about the company. I now see why your company is number one with debt relief. I would like to thank your staff very much for their help.

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    StaffProcess

    Reviewed July 12, 2018

    National Debt Relief explained the process to me from beginning to end. All correspondence was sent to me through my E-Mail address. Very courteous employees. They made the process very simple to understand! I would recommend this company to anyone looking to get out of debt!

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    Process

    Reviewed July 12, 2018

    National Debt Relief has been completely upfront with us about the entire process. We feel confident that they will help us to get out of debt in a timely manner and do everything they can to help us. What a blessing!

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    StaffProcess

    Reviewed July 12, 2018

    Very satisfied with this process in my enrollment today. Kathryn ** has been very professional and helpfully. Thanks and I think this program is very interesting in helping people to get out of debt and have a piece of mind and try to reestablish credit in a short period of time.

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    Customer Service

    Reviewed July 12, 2018

    Bill ** was so much help!! Without his knowledge of the program and great customer service I would have been completely lost!! Thanks Bill and keep up the hard work!!! I look forward to working with your company and towards a healthy financial lifestyle.

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    National Debt Relief
    Response from National Debt Relief

    Kimberly, thank you so much for telling us about your experience! We'll make sure to recognize the agent who assisted you. Welcome to the National Debt Relief family! We look forward to working with you as well. Good luck to you!

    Verified purchase
    StaffProcessTransparency

    Reviewed July 12, 2018

    Service Agent whom I had discussed my situation was excellent. HE explained the whole process and answered all my questions. I was skeptical getting into this program. But after talking to the agent, I changed my mind. I am hoping to be debt free after graduating from this program.

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    Verified purchase
    StaffProcess

    Reviewed July 12, 2018

    Michelle was very helpful with the whole process. The woman who gave me the welcome talk was extremely professional, explaining everything thoroughly. With their help I understood the entire process for the debt relief. I like that the entire process of debt relief was quick and that I was able to do it online. Thank you and mahalo very much for all your help and for all you do, Aloha.

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    Customer ServiceTransparency

    Reviewed July 12, 2018

    Communication with NDR was good. The enrollment process was fairly easy too. It's just that I didn’t have access to a fax machine and the place that I used was UPS and there was something wrong with their machine and it wasn’t getting stuff. And that was my only glitch. I probably could have done it online but I didn’t have an access to that at that time. Now, everything has already been resolved and all the creditors are taken care of. And it’s so much better knowing that I have no more debt and no more credit cards. From now on, I use my debit card. If there’s no money, then we don’t use it. It’s so nice to feel debt-free and that’s fabulous. Even though I still have another year to do the payments, it’s still taken care of and no phone calls from the creditors and it’s great. Overall, I’ve been very happy with their service.

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    PriceProcess

    Reviewed July 12, 2018

    I had too many credit cards and bills so I looked into a debt relief service and National Debt Relief was rated number one so I decided to go with them. The enrollment was a long process but it was pretty easy The payment plan was pretty high, but they helped me out. I had a couple of loans settled, but I canceled them. I consulted with a credit advisor and he said that National Debt Relief is not gonna help me out in the future because I’m trying to fix my credit. And the debt that I have is already closed and there is no use for me paying it off. But now, National Debt Relief said they had funded me some money for my creditors and they tried to charge me extra.

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    National Debt Relief
    Response from National Debt Relief
    Hello Hector,

    I’m sorry to hear about your experience and also want to thank you for sharing your concerns with us. We will be reaching out shortly in order to better understand and hopefully resolve your concerns. You can also call us directly at 888-660-7427.

    Verified purchase
    StaffProcess

    Reviewed July 11, 2018

    My experiences with James ** and Vanessa ** made me feel confident in a very unsure time. They were not only nonjudgmental, but very kind and empathetic. They were very patient and thorough as I asked my many questions to make sure I fully understood my responsibilities were and what NDR would be assisting me with. If anyone I know is struggling, I will definitely recommend them to your program.

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    StaffTransparency

    Reviewed July 11, 2018

    Everyone has been very caring, help, and pleasant to talk to. They have explained everything very well. I feel a lot better about the situation that we are in. I would recommend you all to anyone that I knew that would need help. We have had a rough road and now we feel that we are on the right road now. Thank you once again.

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    Verified purchase
    Customer ServiceStaff

    Reviewed July 11, 2018

    I am very pleased with the service that I received during the account setup as well as the Welcome call. Both gentlemen were knowledgeable and treated me with respect, it helped me feel like I am making the right decision for my financial future. A huge weight has been lifted off my shoulders.

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    Customer ServiceStaffTransparency

    Reviewed July 11, 2018

    I am so happy with this step I had taken to be able to breathe and be debt free. Everyone at NDR have been great with me! Supportive and clear in any answer to the 1000 questions I had for them. I am looking forward to working with them on this journey. Thank you NDR!

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    StaffTransparency

    Reviewed July 11, 2018

    When I contacted National Debt Relief I didn't expect to have such a positive experience because of my past association with websites offering "debt relief". The person I spoke to was very clear, easy to understand and reassuring. I am very happy that I contacted NDR now and that I am on my way to paying off my credit cards.

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    Staff

    Reviewed July 11, 2018

    I was really in a bad situation when I first called National Debt Relief. They are extremely compassionate and empathetic to a variety of situations. They were so helpful, made my anxiety at ease and really took the time to check in with positive attitudes. I am so grateful for the work they have done on my behalf. I highly recommend them to anyone struggling and who is weary of scams out there. This company cares and will help you get on the right track. 2 years down, I feel like I am in a much better position!

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    Customer ServiceStaff

    Reviewed July 11, 2018

    I had an Amazing experience, the lady that was helping me answer all my question with the right answers. I had a few friends that I have to recommend to you guys just because they're going to the same situation.

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    Verified purchase
    Customer ServiceTransparency

    Reviewed July 11, 2018

    I got a fast response and quick approval. I look forward to getting the help I need from this program. I felt that all the details were thoroughly explained to me and all my questions answered. Which there was hardly any because of the thoroughness.

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    Verified purchase
    StaffTransparency

    Reviewed July 11, 2018

    The two people that have helped me were very kind and patient because all the questions I had. They were polite and explained everything step by step. I'm saving thousands because of this program and friendly employees.

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    Verified purchase
    Customer ServiceStaff

    Reviewed July 11, 2018

    We are very pleased with service we received on both the initial call and the welcome call. We definitely would refer this program to anyone that we know looking for the same debt relief. Both phone calls were very informing, they were both pleasant and very professional.

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    Verified purchase
    Customer ServiceStaff

    Reviewed July 11, 2018

    Our experience was very smooth and very professional, made it very easy to complete and answered all questions. I was a little nervous because I am not good on computer, but they made it very easy, I feel much better now.

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    Verified purchase
    Customer ServiceStaff

    Reviewed July 11, 2018

    My experience with NDR and their agent Marissa was was a very good experience. Thank you so much for all of your help in consolidating my debts. I would definitely recommend you to all my friends and family. Marissa was business like and courteous at all times during our conversation.

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    StaffProcess

    Reviewed July 11, 2018

    Very helpful. A little bit of a long process but overall helpful. Paul was very friendly and talked over everything with me. There was a lot of documentations to sign which is good to have on record. The staff was very helpful.

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    Verified purchase
    StaffTransparency

    Reviewed July 11, 2018

    I contacted NDR for assistance on getting help with my overwhelming credit card debt. I spoke with Freddie ** who explained everything thoroughly and helped me with any questions that I had. I feel like a huge burden was lifted from my shoulders. I would highly recommend this company to anyone who may also need help with their debts! Thank you NDR for your compassionate workers, who are not only kind and extremely patient but who made me feel very comfortable with my choice!

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    Customer ServiceStaff

    Reviewed July 11, 2018

    Representatives were Patient, informative and personable, we had good experience with signing up. They took the time to inform us properly and treated us with respect. They were quick with their responses and helpful, we hope this program works for us, and hope the great customer service continues.

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    StaffProcess

    Reviewed July 11, 2018

    National Debt Relief has given me peace of mind that I have a way to settle my debt, and recover from my hardship. I appreciate the respect they have shown to me as they guide me through this process of resolving my debt. Thank you!

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    Verified purchase
    Customer ServiceStaffProcess

    Reviewed July 11, 2018

    The people I worked with were able to answer my questions quickly and the process was relatively quick. I appreciated that they took time to go over the details of the agreement before I signed. Overall I'm happy with my decision to choose National Debt Relief and of course I'll be happier when the debt is gone!

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    Verified purchase
    StaffProcess

    Reviewed July 11, 2018

    The two reps that support in the begin and being debt free with great thanks for the support. The program you have it great and support those who may have fear of an attempt to be debt free. Both reps were very professional and informal.

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    PriceStaff

    Reviewed July 11, 2018

    The representatives I talked to were very thorough and well informed. They answered all my questions and, even though I'm just starting out, I'm confident I picked the right company. The quote I received from NDR looks very positive and it will lower my monthly credit card payments.

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    Verified purchase
    Staff

    Reviewed July 11, 2018

    I have recently been diagnosed with breast cancer and had to reduce my hours at work due to side effects of chemotherapy. I have a huge amount of debt that I hoped to payoff but with the reduced income that was not possible. Working with the people at National Debt Relief has made it possible to repay some of that debt and continue to live without fear of having to file bankruptcy. I’m grateful to be given this opportunity to keep working and live one day at a time.

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    Verified purchase
    Customer ServiceStaffProcess

    Reviewed July 11, 2018

    I received an email about your company. At first was scared if it is legit, but after talking to one of the representative Chantel **, she really helped me walk through their program and how it can help save me money and will be debt free, and will bring up my credit score. After receiving all this information, really put me at ease and the multiple calls that I have been receiving from the same rep, she was consistent and very helpful, and excellent customer service. I want to thank her very much for her time and was very patient with my questions. She made sure that she will gain a customer everyday. Also like to give credit to Mr. Paul (sorry forgot your last name) with my Welcome Call and completing the last part of my enrollment. Looking forward and also happy to be a member of your program. Thank you again Chantel and Paul.

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    Verified purchase
    StaffProcessTransparency

    Reviewed July 11, 2018

    Explained the process completely and therefore I was able to make an educated decision to enroll. Myles was very professional and answered all my questions. Definitely a better alternative to a bankruptcy, or just making the minimum payments which would get me nowhere. I would rather have not been in this position to begin with, but it is a relief to know I have a solid option to eliminate this financial hardship.

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    Verified purchase
    Transparency

    Reviewed July 11, 2018

    My experience with this company was excellent. Everything was explained to me in detail. I am sure that this will be a good experience for me and finally I will be able to live debt free. I would recommend this company to my friends who want to better their money and to live a more comfortable life.

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    Verified purchase
    Staff

    Reviewed July 11, 2018

    Thing went smooth all questions answered very patience with me and understanding about my concerns. Something I never thought I would apply for but with the friendly, and kind people that helped me it made it easy. All people involved help me and answered all my questions accordingly.

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    Verified purchase
    Customer ServiceProcess

    Reviewed July 11, 2018

    Parker ** has been amazing with helping me figure out how I want to go about resolving me debt. I am so glad that I took the chance to call and learn about this program. I hope with following thru this program I am very satisfied.

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    Verified purchase
    Staff

    Reviewed July 11, 2018

    It was a very good experience, the people were very knowledgeable and helpful. I'm very grateful for the excellent group of people that are working there. Nat in New York was fantastic and really knew what he was talking about.

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    Verified purchase
    Staff

    Reviewed July 11, 2018

    From the time I contacted NDR to when I was approved they were very helpful and gave me all the information that I needed to choose to go with them. I am excited about eventually being debt free and on my way to reaching my goals.

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    Verified purchase
    Staff

    Reviewed July 11, 2018

    I Was Very Pleased with all answered questions. Very Professional, thankful for your help in resolving my credit problems. Thank You Very Much for all of your help and hope you have a Great Day. OK AND THANK YOU.

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    Staff

    Reviewed July 11, 2018

    I want to thank National Debt Relief in advance. I only just joined but feel really relieved having them on my team helping me with debt. They have been extremely thorough about answering my questions and asking my understanding of my situation.

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    StaffProcessTransparency

    Reviewed July 11, 2018

    So far all contact people have been very polite and informative. I am very confident that this program will be helpful to me and my wife as it was explained in easy to understand terms. Glad that there is someone out there to help.

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    Customer ServiceStaffProcess

    Reviewed July 11, 2018

    My Welcome Call went as well as it possibly could. Edmond efficiently told me all the pertinent information about the program. He also answered all of the questions that I had for him and it was very helpful. All went perfectly!

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    Customer ServiceStaffProcess

    Reviewed July 11, 2018

    This company has very knowledgeable representatives that are professional, compassionate, and patient with me as they guided me through this process. The took time to answer my questions and concerns. Many thank to this team!!! I was facing bankruptcy but Im able to do the right thing without having to pay for 30 years. I am very happy this is here for me!

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    StaffProcessTransparency

    Reviewed July 11, 2018

    This was a great experience. I did not think I would be approved at all. Terrence was very professional and helpful through the process finding the best solution for my financial problem and David was very attentive and knowledgeable about the information that needed to be reviewed. Everything was done within 24 hours and was explained really well. Thank you so much National Debt Relief.

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    StaffProcess

    Reviewed July 11, 2018

    Those I spoke with were polite, respectful, patient, professional and thorough making the process of starting to get my debt under control much easier than I expected. Eddie ** got me started and a plan set up. He was very easy to work with and follow up with others has been great.

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    Customer ServiceStaffProcess

    Reviewed July 11, 2018

    Great customer service. They walk you through every step of the process. Very knowledgeable which gives you a sense of comfort that they know what they are doing. Definitely would recommend them to those who have a goal of being debt free.

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    Staff

    Reviewed July 11, 2018

    My experience was great. The staff was very helpful and answered all questions with no hesitation. They are very professional and I will recommend anyone to them who needs help with getting their lives back on track. I feel like I can finally see my way.

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    Customer Service

    Reviewed July 11, 2018

    I had 0 success trying to get out of debt before trying National Debt Relief. As soon as I called in, I was treated with respect, courtesy and confidence to resolve my debt. I honestly don't know why I didn't call sooner.

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    Reviewed July 11, 2018

    Informed us of everything and continued to ask if we understood everything. We are excited to see our credit get back to where it should be and very grateful that we found a company that can help us do that.

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    Staff

    Reviewed July 11, 2018

    Both Ronald ** and Armani ** are true professionals and were of superior assistance during my enrollment. They listen and while I know it is part of the corporate culture of Nat'l Debt Relief to be that way, they both went above and beyond to walk me through this difficult time and their assistance was very well received. Great job!!! Thank You So Very Much to them both!

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    Staff

    Reviewed July 11, 2018

    It was a pleasant experience. The agent was very courteous and helpful. I would recommend National Debt Relief to anyone that is struggling with their financial situation. This is going to take so much stress out of my life. Thank you.

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    Customer ServiceStaffProcessTransparency

    Reviewed July 11, 2018

    I called and was connected with an expert debt agent right away. He asked if I had questions, he explained and then asked if I had even more questions. He was nice well informed and polite. I am in the beginning of this journey but everyone I has spoken with are very nice and we concerned to make sure that I understood the process completely. I would recommend.

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    Reviewed July 11, 2018

    NDR is a true life saver! I feel as if I can breathe again and my family will not suffer along with me in regards to the overwhelming debt I have incurred. With NDR I feel very confident that this company has my best interest in mind. Thanks a million for saving me from drowning NDR!

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    StaffProcess

    Reviewed July 11, 2018

    Everyone I spoke to about signing up was super nice, helpful, and knowledgeable. I felt relief immediately! It was a LOT of information to take in at one time, but overall I was able to understand the process. For the first time in a long time I feel like there is a light at the end of the tunnel! I never thought I'd be able to get ahead. But here goes!

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    Customer ServiceStaffProcess

    Reviewed July 11, 2018

    All in all, very professional, friendly, and great feedback with any questions I had. But every aspect of the process was so complete, I feel very positive about the procedure. Great customer service, and I am already feeling less stressed. My low paying job, loss of my second teaching job, recent illness and death of both parents took a financial and mental toll on me, and I look forward to the future and moving on and up with my career! Thanks.

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    StaffProcessTransparency

    Reviewed July 11, 2018

    NDR has done a very good job of explaining the entire process of signing up for the program. The process was done in a timely manner, was very transparent, there was time allowed for me to ask questions as needed and the representatives were very friendly and patient. I look forward to the results and a debt free future!

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    Customer ServiceStaff

    Reviewed July 11, 2018

    I was provided with the information in a very professional manner. I understood everything I was told and my questions were answered immediately. From my initial contact to my welcome phone call I felt at ease. The decision to even reach out is hard enough, I feel that I have made the right choice for my life.

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    Customer ServiceStaff

    Reviewed July 11, 2018

    Thanks for your courtesy customer service, the first representative is very wonderful, I will recommend this program to any of my co/workers any time. The second she take care of everything she was very nice, courteous, great, she patiently work me, great work. Great team, thanks so much.

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    Customer Service

    Reviewed July 11, 2018

    I have had excellent customer service so far! I have had all of my questions answered to the fullest! I am very please with this company so far! I can’t wait until this program is over so I will be debt FREE!!!

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    Staff

    Reviewed July 11, 2018

    Everything went great and professional. The representative didn't put me down for what we were going through. He kept ensuring us that we are on the right path and everyone makes mistakes but we are here to take care of them so we can move forward with our life. Would recommend to anyone going through financial debt hardship.

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    Staff

    Reviewed July 11, 2018

    Very easy and I feel comfortable knowing I have a great experienced team working on my case. The enrollment was very easy and the rep was very helpful. I would also recommend anyone who's experiencing the same issue as me to this organization.

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    StaffProcess

    Reviewed July 11, 2018

    The agent that assisted me in getting the application completed was very thorough. He seemed very knowledgeable of all the information he was informing me of. Dwight provided strong evidence that he was very dedicated in making sure I was understanding every detail of this application. He was polite, courteous, patient, and very helpful in making sure I was comfortable throughout the process. I liked the fact that he told me that I was taking a positive step in getting my credit back on the right track. I enjoyed the entire application process. I would certainly recommend this company to a friend.

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    Customer Service

    Reviewed July 11, 2018

    Thanks to National Debt Relief for help to pay off my existing debt. I'm looking forward to being debt free within the next few years. Communicating with their customer service personnel is always easy. They follow up by contacting me via phone at each step of the process. Thank you again.

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    Staff

    Reviewed July 11, 2018

    I first tried to find out if I qualified for help and the website had me leave some information. I did this on a Sunday. The next morning I received a call from a Senior Debt Specialist. He spent many hours explaining to me WHY I should resolve my issue and HOW I should accomplish this. I am more than pleased with the beginning of this journey and the patience of this gentleman.

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    Transparency

    Reviewed July 11, 2018

    So for NDR is making this an easy decision. Still a bit scary but I feel hopeful to be debt free sooner than later, and saving money in the process! They are very understanding and explained every step and answered all my questions.

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    StaffProcess

    Reviewed July 11, 2018

    Entering the program was very easy and painless. A great relief. I would recommend this program to someone else, the young lady who enroll me was very polite and professional. I am excited to receive my next paycheck. I will now have money to buy and do other things.

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    Customer ServiceTransparency

    Reviewed July 11, 2018

    I really liked I got a call back right away and they help me figure out the best option for me instead of just turning me down. I like what they have to offer and how fast I will pay off my debt. They explained everything really well and made sure I understood everything.

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    Customer ServiceStaffProcessTransparency

    Reviewed July 11, 2018

    My wife and I were a bit hesitant to inquire regarding our credit debt. But when we made the first step by calling, it was all about going forward with a solution for us to get out of the rut we got ourselves into. Roy, the representative we spoke with was nothing but great! He explained everything to us in every way that we are able to understand the program. Since we made that phone call and made arrangements to resolve our debt, my wife and I felt a huge relief. It has been awhile since I was able to sleep at night without wondering how to make ends meet. If I did not make the move to call and get the assistance I badly need, I would be paying these debts for a decade of my life. Thank you for the assistance!

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    Customer ServiceProcessTransparency

    Reviewed July 11, 2018

    Everything went smoothly with the process from start to finish. I am hoping I made the right decision to do this and it will all go exactly as explained by both people that I spoke with. Everyone explained everything and took the time to answer all my questions, knowing that I was a little nervous about this. No one pressured me, which I feel is very important when making such a big step.

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    Staff

    Reviewed July 11, 2018

    It is stressful to admit so much debt. Mr. Paul ** was so patient in explaining every detail to me even if it meant repeating it. He did not make me feel ashamed of being in this situation. The second person that I spoke with to verify everything was also patient and realized by the end of everything I was a little stressed. A heartfelt thanks to both gentlemen.

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    Customer ServiceStaffTransparency

    Reviewed July 11, 2018

    Very simple and very explanatory. Everyone that I talked to had very good customer service and made my experience with them simple and satisfying. I don't have any complaints. Everything was very thoroughly explained to me and they made sure I understood the entire process of getting rid of my debt.

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    Reviewed July 11, 2018

    Everything was well explained to me and if I was unsure or needed clarification, I was given the opportunity to interrupt explanations with my questions. It was made very clear to me that if I ever had an issue, they would do their best to help me out or answer any questions.

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    Reviewed July 11, 2018

    I heard that National Debt Relief was a good company to go with so I went with them. They handled all the creditors for me, so I didn’t have to deal with it. I like the fact that they put all my payments into one low monthly payment instead of me having to try to get all the payments at once. And they set my payment to where it was doable for me where I could still meet my every day living expenses. The portal that they have where I can log into to stay up-to-date was efficient and thorough. So far, I have completed the program. National Debt Relief helped me get out of debt.

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    Customer Service

    Reviewed July 11, 2018

    I had a credit card debt and National Debt Relief helped me a lot. They have good customer service. Also, their application process was quick and easy and their payment plan was way better than before.

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    Reviewed July 11, 2018

    My husband took a big pay cut and we were trying to figure out how to get out from under a bunch of credit cards that we had. My husband called National Debt Relief, and we are on a program where we put a certain amount into an account every other week and they are trying to settle all of our cards for a smaller amount. Enrolling with NDR was easy. We had to get some information together for them. And it took a phone call or two and we got them the information. They told us it would be a wait while they started negotiating, and several months later, we started getting the offers for the settlements. And the last time we checked, we’re at 20% settled.

    Our negotiators have been very nice and they’ve been really negotiating well. When I asked questions, they answer them. And normally, either I or my husband get a phone call or an email from them. When they called while we were at work and we didn't answer them, we got emails and we called when we got the chance. They walked us through and told us how much we owed and how much they’re offering. They ask if we want to settle and then we just answer with a yes or no.

    When we were first setting up, they told us they have this global account and they'll electronically take funds from our checking account and put it in this account. And we have access to it all the time and we can check it any time, see where things are going and where money is coming in and where money is going out. National Debt Relief has been doing what I couldn’t do for myself. I’ve been really happy with the whole thing. And the program allowed us to have some relief and provided us with some peace of mind.

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    Reviewed July 10, 2018

    Customer service rep was very kind, supportive and helpful. The program details were explained in detail. This is a very difficult situation and unfamiliar territory, they seem to be quite supportive in that aspect. I hope to maintain that support throughout the entire program.

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    Response from National Debt Relief

    Susan, welcome to the National Debt Relief family! It's natural to have doubts at the beginning of any new venture and we understand all too well how tough it can be for a client in this situation. We've found the best way to stay ahead of these concerns is to stay in touch with our Client Success team and to ask as many questions as you need to in order to fully understand the program. With patience and dedication, there's no reason you can't be another one of our success stories. We wish you the best of luck!

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    Reviewed July 10, 2018

    I appreciate the help! Thank you for being Patient, and for being a great representative. Explained everything well. Thank you so much! Walk through everything in detailed as well being very informative. I hope this is going to go well! Thank you!

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    Reviewed July 10, 2018

    It was excellent. They were very helpful and help me understand everything that was going on and how they were going to help me. They were very informable. I would very much likely refer a friend who is in need with debt relief in the future.

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    Reviewed July 10, 2018

    My experience with Debt Relief was very professional and I felt a relief everything was explained. The individuals whom I spoke with was courteous and kind. I plan to complete the program. I would definitely recommend the Debt Relief program to anyone.

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    Reviewed July 10, 2018

    Great service. Everything was explained in a clear manner. They always make sure I comprehend everything and answer any question I have. They guide me through the process of signing and help me to clear any doubt I have about the documents.

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    Reviewed July 10, 2018

    Both of my representatives perform their job perfectly. I understood everything page by page. The 2nd representative in the welcome stage, she went over everything again and she was very very clear about everything and thank you so much for helping me out. This program is awesome.

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    StaffTransparency

    Reviewed July 10, 2018

    My experience with dealing with the company and staff was very professional. They explained everything clearly and always made sure that I understood what was being explained and would stop to see if I had any questions along the way.

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    Staff

    Reviewed July 10, 2018

    After speaking with the representative at National Debt Relief, I learned how to pay my debts off within 4.3 years and save so much money. They helped me strategize a comfortable plan for my monthly spending and keep my overspending at bay.

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    Reviewed July 10, 2018

    A good experience. I spoke with Meisha ** and Bianca. Both ladies were polite, knowledgeable, patient, and helpful. I would recommend this program to anyone who needed this service. The program can get you back on the right financial path much faster than you can yourself if you find that you've over extended yourself with credit.

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    Staff

    Reviewed July 10, 2018

    I was very impressed with National Debt Relief. Carlos ** was very good at representing this relief plan to me. I believe that I understand how everything and how it works. Thank you very much to all your employees!

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    Staff

    Reviewed July 10, 2018

    Everyone was very helpful and quite patient with all my questions. I especially would like to mention, thank, and praise the lady that finished my membership introduction. She was personable, efficient, and a great joy to speak to. She should be a supervisor. I think she is a great asset to National Debt Relief. Make sure you hold on to her.

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    Response from National Debt Relief

    George, thank you so much for telling us about your experience! We'd like to recognize the agents who assisted you if that's okay. Welcome to the National Debt Relief family! Please let us know if there's anything we can do to help make your time with us as productive and pleasant as possible.

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    Reviewed July 10, 2018

    Service was excellent, very friendly and answered all of my questions. Nathan ** was very helpful in understanding all of your agreements and taking me step by step through completing my application. Thank you very much for your time.

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    Reviewed July 10, 2018

    They do all the heavy lifting, and explained everything so I could understand. I did not feel pressured and was able to complete the process quickly and easily. I would recommend this program, due to the ease of it. Kathryn and the welcome center were very helpful and thorough.

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    Staff

    Reviewed July 10, 2018

    Very helpful and friendly. Was able to get me approved in a timely fashion and gave me great bits of information. They were able to reduce my monthly payments by almost $700 and explained ways to help with other creditors that I didn't list with lower balances.

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    Reviewed July 10, 2018

    Both Anthony ** and Vanessa (Welcome Coordinator) were informative and patient with be during the entire process. They both explained thing thoroughly and answer all of my questions. I would highly recommend National Debt Relief to anyone I know that needs to resolve debt issues. A+ for customer service from these two.

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    StaffTransparency

    Reviewed July 10, 2018

    They made me feel peace of mind. They explained things very well that I felt comfortable making this decision. They are here to help and I felt that. I am struggling to pay my bills and now I can be stress free on trying to pay them.

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    Response from National Debt Relief

    Sandra, thank you for leaving such a great review today! We're glad to hear that we've been able to provide some relief and peace of mind for you. Our team of agents is always happy to help you in any way you need to make your experience with us more positive.

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    Reviewed July 10, 2018

    They were Fast to respond for the people I talk to. Answered all my questions as needed. I would recommend them so far. Everything is very clear about what is happening and what will possibly happen which I appreciate a lot.

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    Reviewed July 10, 2018

    It’s hard when they talk so fast but I’ve been able to read all I needed. The lady was helpful and gave me the options to ask questions throughout the process. If this works as well as it is started I will be very happy!

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    Response from National Debt Relief

    Roger, thank you for taking the time to raise this concern with us today. Here at National Debt Relief, our goal is to help you get out of debt as quickly as possible, and we'll do whatever we can to help you do this. Any time you feel 'rushed,' or like an agent is moving too quickly, you can always slow them down and ask questions to make sure you're both on the same page. Our goal has always been to give our clients relief by helping them get out of debt. We'll continue to work with you to achieve that goal. Please continue to keep us updated on your progress.

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    Reviewed July 10, 2018

    I would recommend this program to family and friends. I hope to have my debt problems resolved quicker than the estimated 36 months. This program has relieved some of the financial and emotional stress I was under. I can’t wait to see my credit score start to improve by the end of the year.

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    Staff

    Reviewed July 10, 2018

    I would like to thank the people at National Debt Relief for lifting the burden of trying to make payments to credit cards that were not getting any lower, I feel like I can breathe again, a special thank you to Isaic ** for being so helpful.

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    Customer ServiceStaffTransparency

    Reviewed July 10, 2018

    When describing everything, it was very clear and to the point. Response time of qualifying me for this program was fast and to the point. I didn't have to ask many questions. I enjoyed working with and talking to these two people.

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    Reviewed July 10, 2018

    Steve was very helpful, positive, and thorough with helping me and followed up on phone calls to contact me. The NDR welcome operator (who I am forgetting her name) was friendly and positive with my welcome briefing. I am happy with my service.

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    StaffProcess

    Reviewed July 10, 2018

    David ** has been great and patient and very well informed. Also, David ** has made all of my concerns at ease. The process wasn't difficult at all and his availability to me was great. His full dedication is what made me enroll with confidence for a better financial future.

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    Staff

    Reviewed July 10, 2018

    Impressed with conversations. Everyone was both knowledgeable and professional. All questions answered without hesitation and answered sincerely. Kudos to Paul ** and Jami **. Would definitely recommend National Debt Relief to anyone with excessive financial burden. Will wait to see/hear how credit card companies will deal with me and vice versa.

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    Reviewed July 10, 2018

    I want to thank Krista for help me take control of my life back because this was the best decision I had made and I could not have done it without her help. Thank you so much. So I can move on my life.

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    Customer ServiceStaffProcessTransparency

    Reviewed July 10, 2018

    Very knowledgeable. Answer all my question, explain the program very thoroughly. Made everything seems so easy. I would recommend this company and their employees to everyone I talk to. I am very happy that I made this call today. Finally a way to become debt free.

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    StaffTransparency

    Reviewed July 10, 2018

    They were great help with all the my questions I asked them. They explained things to me in great details to where I only had to ask them one time. I would recommend anyone to talk to them about getting out of debt. So that person can get their credit back the way it supposed to be. This would be the best started for anyone.

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    Staff

    Reviewed July 10, 2018

    So far so good... I will have to wait until the end of program to be more specific. I will say that so far everyone whom I've spoken have a great personality and sound like legitimately wants to help.

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    Reviewed July 10, 2018

    Everyone was very friendly and helpful and did not make me feel awful for needing services. I feel great relief in starting my journey to be debt free! I hope to be finished sooner than planned if possible! Very timely with application process and welcome calls.

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    Reviewed July 10, 2018

    I was lucky enough to get Dairy as my representative. She was so sympathetic to my situation and so excited when I got approved. She encouraged me and made me feel better about my situation. I am so thankful for her, it's not an easy to make the call!

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    Reviewed July 10, 2018

    Very great experience. I am so relieved that my daughter recommended NDR to me. Brandon was so very helpful as well as Marie on the welcome call. I can rest easy now know that someone is helping me resolve this burden. It was not my plan to get overwhelmed with debt but things happened that were out on my control.

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    StaffProcess

    Reviewed July 10, 2018

    Initially worked with Carlos ** to gather and prepare necessary paperwork. He was very courteous and helpful. After approved worked with Jamie **. He was also very courteous and helpful, but talked way too fast. Now waiting to see how painful entire process will be. Sleeping better knowing I have a support team.

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    Customer ServiceStaffTransparency

    Reviewed July 10, 2018

    The gentlemen were very knowledgeable and answered all my questions in terms I could understand. Explained everything thoroughly. They were very understanding of any concerns I had about future problems. Thank you very much for your help. I hope all communication is as enjoyable.

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    StaffProcessTransparency

    Reviewed July 10, 2018

    Very clear in language, and explanation of program. Good pace, kind and caring. I felt totally supported and listen to and engaged with the excitement of being in the program and paying off my debt. She answered all my questions and took the time to make everything clear.

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    Reviewed July 10, 2018

    My experience was quick and simple, They made the process easy. Thank for wonderful customer service. The representative was very professional and explained everything thoroughly. The application time went smoothly and was completed before I knew it. Thanks again for all the time and effort to get everything done quickly.

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    Reviewed July 10, 2018

    All the service representatives have been courteous and helpful. Materials sent by email or postal service have been clear and easily understood and followed. Quick and expeditious service. For anyone struggling financially, this service would be extremely helpful. Have only positive things to say about NDR.

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    StaffProcessTransparency

    Reviewed July 10, 2018

    I had a very positive experience with joining the National Debt Relief program. My contact person Jakieth, was so helpful and walked me through the process step by step. I feel confident that any questions or concerns I may have, will be taken care of by the staff. I would highly recommend National debt relief program to anyone that is going through a financial hardship.

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    StaffTransparency

    Reviewed July 10, 2018

    Person who assisted us in our debt consolidation was very knowledgeable and patient while the application was completed. She reviewed and explained each item until she was sure that we completely understood each item. Follow up was also detailed and thorough.

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    StaffProcess

    Reviewed July 10, 2018

    I received the offer in mail and decided to go with it, I'm so glad I did. The representative was awesome and she made the whole process very easy. I look forward to being debt free and having good credit. Thank you NDR!

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    StaffTransparency

    Reviewed July 10, 2018

    They were very friendly and informative. They made sure that they were transparent as possible with what I was getting into and what was going to happen. I'm pleased to know that I will be getting out of debt in 3 years, and I know what's going to happen those 3 years.

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    Customer ServiceStaffProcess

    Reviewed July 10, 2018

    Going into this, we were nervous about how it worked, what assistance we would have, and every question was answered. Very detailed in how the process works, how to respond to creditors, reviewed our debt, and budget. Lots of questions asked by Ani so she would get all the information she needed from us to make a detailed report, I appreciated that, and when we questioned why, she answered very clearly. I look forward to being out of debt, not so much the creditors calling, but I have confidence in being able to refer them to NDR.

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    StaffTransparency

    Reviewed July 10, 2018

    Staff has been very helpful and knowledgeable. Took the time to explain everything in terms that I could understand. Not very good at this sort of thing, don't express myself very well. Overall this has went very well.

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    Reviewed July 10, 2018

    The employee was courteous and succinct in overviewing all necessary information. She regularly asked if I had any questions to ensure I was fully aware to everything to which I was agreeing. The call was completed within a relatively short amount of time and I feel well informed.

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    Staff

    Reviewed July 10, 2018

    I just started working with NDR and so far I am very impressed. Every interaction has been very professional and respectful. I admit that I hated reaching out to NDR for help but I just couldn't keep juggling my debts any longer. We are very early into the process and I hope and pray that it all works out.

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    Reviewed July 10, 2018

    They are warm and friendly. They answered all my questions with clarity. Carlos was really awesome and very professional. He explained to me in details what will I am going through in this program. Gabrielle was the same here too. She was so patient to answer all my inquiries. National Debt Relief thank you so much for the warm welcome and I look forward for our success!

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    Staff

    Reviewed July 10, 2018

    Obviously, this rating comes as I am through only the welcoming stage, but so far the staff has been courteous, attentive and knowledgeable. I hope this experience continues to be as easy and with the lack of stress it has so far.

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    Reviewed July 10, 2018

    Calling NDR was the best decision I ever made. Months of agonizing over how to catch up and get ahead again were taken care of in an hour. Nomer was fantastic and so careful to explain how each step in the process would work. I will finally be able to sleep again. Stop thinking about it and make the call. They really can help you.

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    Customer ServiceStaffProcess

    Reviewed July 10, 2018

    My experience with Safia and Gabriella was a good one. They were very informative with every details of the debt settlement program, contact information and the entire process. Safia contacted me almost daily via phone and email for the past two weeks providing me with detailed and specific information of the program. I've only spoke to Gabriella once and she was thorough as well.

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    Reviewed July 10, 2018

    Both (representatives) were very patient, understanding and helpful. I have an older phone and no computer, I was on the phone with the reps while trying to put my signature on the spots I needed to sign on the contract but my phone wasn't allowing me so they actually went on through the whole contract and security info and then called me back after I was able to get everything signed. Very helpful.

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    Staff

    Reviewed July 10, 2018

    Before I called National Debt Relief I checked on them on Better Business Bureau and discovered that they have an excellent record with an A+ rating, read their reviews and discovered that whomever they did business with was very satisfied. I have only just started with them and am really impressed at the information and assistance that they have given me. As I go forward I probably will have much more to say, but this is what my experience has been to date with National Debt Relief.

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    Customer ServiceProcessTransparency

    Reviewed July 10, 2018

    It has been six months since I joined the program with National Debt Relief. I was drowning in debt. And then when I went online, they were rated number one. The program helped me as far as dealing with all the credit cards that I had. They communicated with the companies and they're settling a lot of the balances. And while I'm paying monthly for them to take care of everything, the price for their services is included in what I'm paying. So I'm not complaining about it. Besides, I was constantly getting phone calls from companies and all that had stopped since I signed with National Debt Relief. Moreover, they keep me informed. I receive emails whenever they settle one of the accounts. As a matter of fact, I received a summon on one of the accounts recently and NDR is handling it for me right now. Overall, working with National Debt Relief has impacted my life greatly. I'm satisfied.

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    Reviewed July 10, 2018

    I had a very positive experience with National Debt Relief. I got ill and missed some work. I missed some of my scheduled bills and then I had medical bills to pay as well. Also, the insurance was a high deductible, so it caught me in a bind. I then went on the internet and from what I read there, NDR seemed like a good option. The enrollment process with NDR was very simple. They called, did an online interview and everything seemed straightforward. There were no intervening hidden costs. And then after the online interview, they sent me documents to sign.

    Their cost was excellent and the rep was very helpful and our interactions were very positive. We talked about a monthly amount that would work and that was comfortable for me. We started negotiating transactions and they negotiated, so far successfully, with 35% of my debt. I would recommend them to others. They made certain representations, they did that and they performed as they explained they would.

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    Reviewed July 9, 2018

    Rep was concise and very knowledgeable. Answered all of my questions and concerns, and she informed me exactly how the program works. Calls were prompt and clear, and the breakdown of my debt consolidation option was made clear to me.

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    Reviewed July 9, 2018

    Very good experience with both first and second contact. I am pleased in this effort to structure a plan to resolve my debt issues. At my age, this debt is a very heavy burden not just to me but my family as well.

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    National Debt Relief
    Response from National Debt Relief

    Albert, thanks for leaving a review. We're more than happy to help you relieve your debt burden and will do all we can to continue helping you. Please keep us updated on your progress and let us know if we can do anything to help further.

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    StaffProcess

    Reviewed July 9, 2018

    The workers at this program are very dedicated and very helpful in assisting and helping you understand the process. Thank you. The information they give you is very easy to understand. I really appreciate their help and business. Thank you once again.

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    StaffTransparency

    Reviewed July 9, 2018

    Everyone was very helpful. Everything was explained very clearly and I was asked several times if I had any questions. Very informative and helpful and convinced me that I had made the correct choice on someone to help me through this confusing time. I would recommend these helpful, professional people and company to anyone with debt problems.

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    Customer ServiceStaffProcessTransparency

    Reviewed July 9, 2018

    Happy with customer service. They were very clear in detail on how the program works. They were patient while I got my information. They talked slow and clear, I could understand in English. I hope to get out of debt soon and have a new start.

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    StaffProcess

    Reviewed July 9, 2018

    I just signed up with National Debt Relief and I am very pleased with the service thus far. I submitted an inquiry online late at night and received a phone call the next day. The gentleman I spoke with was very thorough in explaining how the program works. Everyone I have talked to has been very helpful. I'm looking forward to getting out of debt with NDR.

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    ProcessTransparency

    Reviewed July 9, 2018

    Everyone I spoke with over the course of the past four days has been very knowledgeable about the program and very transparent about how it will affect my credit. I am at ease going into the program knowing that there will be no funny business or hidden fees involved in getting my finances back on track.

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    Staff

    Reviewed July 9, 2018

    I really appreciate the time and patience shown to me as I make a big step in getting control of my finances. All representatives took the time and answered all my questions and concerns in a professional manner. I would recommend National Debt Relief program to anyone who desire to take control of their debt and get their life back on track.

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    Reviewed July 9, 2018

    I called to finish my welcome call so I could make sure to correspond correctly and start off good with your services. The representative I talked to was thorough and made sure to ask if I had any questions following any information she had provided. She even offered to help me in setting up my online account. I am looking forward to this partnership with your company, so I can finally stop struggling and get financial freedom.

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    Reviewed July 9, 2018

    I have tried applying for personal loans but was denied multiple times. This actually turned out to be a better option for me anyways. Lowered my monthly payments to something more manageable all the while lowering my debt significantly. My credit was trashed anyways so it won't go down much.

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    StaffProcessTransparency

    Reviewed July 9, 2018

    The program was explained to me very well by an extremely helpful person by the name of Robin **. The process was fast and easy to sign up. This will help me to get back on track and ease the stress that my situation has caused.

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    Staff

    Reviewed July 9, 2018

    Thank you!! The experience was easy and the representative was very personable. It will help our family quite a bit. We will be saving hundreds monthly on payments to creditors and the stress is greatly diminished. Thank you.

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    Customer ServiceStaffProcess

    Reviewed July 9, 2018

    Ms. ** is very professional, patient, and friendly. Answered all my questions. The process of signing up for debt relief was extremely easy because of Ms. **'s expertise. I'm so pleased I'm taking this first step in becoming debt free. Thank you again, Ms. **, for all your assistance.

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    Customer ServiceStaffProcessTransparency

    Reviewed July 9, 2018

    The representatives were able to answer all of my questions. I had many questions to ask about the program and the documents I was signing. They were able to explain the program thoroughly with a friendly attitude and they were very patient with me.

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    Reviewed July 9, 2018

    They were very nice and helpful in my needs. Got back to me and let me know what they could do for me. They took a big weight off my shoulders. I would recommend them to anyone who needs help in this field (debt relief). Thank you.

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    Reviewed July 9, 2018

    I appreciate the courteous and professional service provided by the customer service team. I must admit, I am very nervous about this but your team made me feel at ease. I am glad that I called and looking forward to the freedom from debt.

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    StaffTransparency

    Reviewed July 9, 2018

    We started the process on Friday and it is now Monday. Able to complete all necessary paperwork quickly and easily. The specialists we spoke with were very friendly and understanding of our situation. They walked us thru every step of the application, answering any questions or concerns we had, reassuring us that this is definitely the best option for our situation and also letting us know that we are never alone.

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    StaffTransparency

    Reviewed July 9, 2018

    Very helpful, explained everything and took the time to make sure I understood. Great experience so far!! I would recommend to a friend. I look forward to getting out of debt. I like the fact that I will have my own portal to keep up with everything.

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    StaffProcess

    Reviewed July 9, 2018

    Updated on 05/03/2019: I have done a similar debt program years ago, but I didn't get the same thing as with what I got from National Debt Relief. I liked the way that National Debt Relief was set up. I also liked that I just have one payment every month and they took care of it. The enrollment process was really smooth. I spoke to someone immediately, and he was very helpful and talked us through the whole process. And every time I've needed anything or contacted someone, they've helped immediately. I recently added a new debt, and the young lady that I spoke to was very helpful. She managed to adapt much easier than I had even thought. I just called, sent in the paperwork and she said okay and went from there.

    The payment plan was doable and it was significantly less than what we were having to pay monthly for a specific account. I have 34 months left and the last time I looked, it was around 47% was resolved. Working with National Debt Relief has allowed me to be more financially stable and have more financial freedom. It's been a positive experience all around.

    Original Review: I have just begun this process. So far, so good. I do not have any debts settled at this time, but I am looking forward to when that begins to happen. So far, the process has been easy and quick. Everyone I have spoken to has been helpful and understanding. I'm hoping this continues throughout the process.

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    National Debt Relief
    Response from National Debt Relief

    Kassie, thank you for your review. Welcome to the National Debt Relief family! The next 24-48 months will be a very exciting time for you as we help you get out of debt. Our most successful clients are the ones who ask the most questions and have the best understanding of now just what the program is and how it works, but also what's really required to succeed here. We'll continue to work with you throughout the process and encourage you to check in periodically with updates and questions. We wish you the best of luck!

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    National Debt Relief Company Information

    Social media:
    Company Name:
    National Debt Relief
    Company Type:
    Private
    Year Founded:
    2009
    Address:
    180 Maiden Lane, Ste. 2800
    City:
    New York
    State/Province:
    NY
    Postal Code:
    10038
    Country:
    United States
    Website:
    www.nationaldebtrelief.com

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