National Debt Relief Reviews
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About National Debt Relief
National Debt Relief is one of the largest debt settlement companies in the U.S. Founded in 2009, National Debt Relief negotiates with creditors to reduce how much you owe on unsecured debts such as credit cards, personal loans, medical bills, private student loans and collections. It offers personalized plans to help you resolve debt, along with support from dedicated debt specialists.
Visit www.nationaldebtrelief.com- Free consultation with debt coach
- Free debt relief quote
- Numerous accreditations
- Professional and responsive customer support
- Easy enrollment process
- Fees can reduce overall savings
- Not available in all states
National Debt Relief Reviews
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Reviewed Nov. 24, 2017
I have a really nice experience with National Debt Relief! I will definitely recommended this to friends and family and I really appreciate that the person who attended me explain what was the whole process of what they are doing.
Reviewed Nov. 24, 2017
All agency were outstanding. A job well done! Very professional. Each agency went over the guidelines with me and answer all of my questions. I will refer National Debt to a friend. My experience with Anthony ** and Sherry were outstanding and patience. Each agency walk me through the program. I am very please.
Reviewed Nov. 24, 2017
I am completely satisfied with my experience. I was treated extremely well and felt that all my questions and concerns were answered in terms I could understand. Mr. ** was one of the best customer service agents I have ever dealt with. He understood my hardship situation and could feel the overwhelming stress I was having. He was so reassuring during our intake process and I knew I was taking the right step in choosing National Debt Relief. Thank you so much. I feel like a tremendous weight has been lifted.
Reviewed Nov. 24, 2017
Very professional and accurately specified all contracts items and answered exact questions and explained, I was convinced that your team will take care of my problems very well and I can trust. I was in very critical condition but after contract with this company and to get rid of debt I feel better and I think I am in good hands.
Reviewed Nov. 24, 2017
Thank you for putting my life on track. I was over 100,000 in debt now I only owe 15,000 in three years. My credit is starting to rise again. I would recommend your service to family and friends because you get it done. Again Thank you so much.
Reviewed Nov. 24, 2017
Your whole entire staff was just awesome! They were very educated about the program, patient with me when did not understand or when I asked questions. I was nervous about getting rid of my credit cards during the holiday but Randy reassured me and that was very comforting to me. Thank you!
Reviewed Nov. 24, 2017
With me being a client of National Debt Relief there is some stress lifted off my shoulders because I know that They are well experience of handling everything for my best interest and my future that gives me Great Confidence that I can just go Ahead with my everyday life doing the things that I need to be doing. I am very thankful that I heard them on the radio talking about National Debt Relief. My only concern now that the people that I share the information with about National Debt Relief I Hoped that they contacted them. Also Thank you very much. Happy holiday season. ☺️
Reviewed Nov. 24, 2017
The people at NDR are so knowledgeable and helpful. They have covered every question I possibly could have had and have completely put my mind at ease knowing that they are truly on my side to help me out of my financial downfall. I am so excited to be working with them and am grateful to know that there is a company out there that is really willing to help me get back on my feet financially.
Reviewed Nov. 24, 2017
I was notified of another settlement agreement and additional funds are needed. We worked on additional deposits to clear the payments that are scheduled and it all worked out. Painless, exciting to see these happening and amazing that the negotiated payout is so much less than the original balance. Love this!
Reviewed Nov. 24, 2017
I have spoke twice now to men at your office, they are so very helpful in explaining everything to me until I fully understand what is going to happen. If I find a friend who has gotten into the credit card debt like I have I will be sure to recommend National Debt Relief.
Reviewed Nov. 24, 2017
Everyone has been extremely helpful, patient, and kind throughout this experience. I highly recommend them. They walk you through the entire process, respond quickly to all of your questions and/or concerns, and they are always available. This process has been easier, as a direct result of their service.
Reviewed Nov. 24, 2017
They've made understanding the debt consolidation process simple and easy. They've alleviated my stress regarding all of the debt that I had incurred. I started the program at the very end of September and an offer was made a lot sooner than I anticipated! One of my creditor's made a deal in October! The process really, really works!
Reviewed Nov. 24, 2017
We were leery at first but there is a whole team of support that steps in if you need. It took us at least a month to make the decision to go forward with the plan and we have absolutely no regrets so far. They are very upfront and honest about how the program works, was very specific about the timeline of events that would occur and 4 months into the program, we have determined that this was a great decision! Three of our debts have been reduced by more than half and our trust and respect for National Debt Relief certainly shouldn’t go unnoticed. Thank you NDR for giving us back our life!
Reviewed Nov. 24, 2017
Great information and easy to work with! Thanks for all your help! I have used a debt program in the past, and this one seemed much easier to work with and understand. All of the callers were great and helped me with whatever I needed. I can't wait to get started!
Reviewed Nov. 24, 2017
They were quick to respond when I contacted them for information and both the woman who helped me initially sign up and the woman who provided my welcome call were both friendly and thorough. The process was easy and they answered all of my questions as well as provided additional information I hadn’t thought of.
Reviewed Nov. 24, 2017
My husband and I had several large medical bills after we moved. We didn’t want to file for bankruptcy but couldn’t afford to pay everything. National Debt Relief has helped us to do this. We were able to settle with our first creditor in 4 months of starting the program.
Reviewed Nov. 24, 2017
They have helped me so much. Can’t say enough good things about them. They did better than expected that is why they are rated number one. Because of them my credit score is going up faster. Every single person I spoken to has been a big help.
Reviewed Nov. 24, 2017
We got into trouble with credit card debt and I was making an extreme amount of payments every month so I decided to put it all in National Debt. They are saving me money in negotiating and bringing down what I owe to each creditor. It's working well and they are paying off things quickly. I talked to a very nice woman when I first called. She told me my debt could be paid off in 22 to 24 months. She explained the whole process and it sounded too good to be true so I was a little skeptical at first. However, it worked out great and I'm very happy. They looked at my credit report and they were able to pull all the companies that I had debt with. I was able to choose which companies I wanted to put in with them and which companies I wanted to leave out. I had a couple of credit cards that I still use. I left those out and I put the rest in.
Their rep also told me how much she was going to be collecting and it started coming out of my paycheck. I can go to my account online to see where I'm at. It's quite simple to read and easy to understand so it's been very helpful. I'm 28% complete and still have ways to go. However, it's very nice seeing what the negotiation price is coming out to be, as opposed to what I owe. They've taken a load off my shoulders. I don't have all those bills that I have to worry about paying every month. I just have one flat amount that comes out every month. We found a friend in National Debt Relief. The quality of service has been excellent and I've recommended them to a friend.
Reviewed Nov. 24, 2017
It was getting difficult to handle things in time, so my wife and I figured that getting relief help would be the best option for us to handle things. The reps at National Debt Relief explained everything to us. They sent out the papers for us to read and decide over what was expected of us and the monthly time when they would withdraw the money from our account. Everything was set up and in order. If I ever have any problems, I just call them back up and they try and give me answers that I'm looking for. They're also courteous and professional. We've seen that though other things are still in the process of negotiations, a few of our things have already been taken care of.
When hurricane Irma hit, we had some damage to our house and National Debt Relief was able to work with people. We could hold off on certain payments until we took care of that. And then up to a certain amount of time, it would start all over and go back to its agreement. At this point, they let me know where I'm at with regards to that and that's being handled too. We're starting back in December and at a later part of December, it'll start picking back up on track again. They gave me the opportunity to take care of other things that had to be taken care of because of the hurricane. And it gave me more money and availability to take care of that stuff. They worked with me in that regard and that was a big plus.
As far as I've been involved with, this is a brand new experience for me. But my wife and I's sentiment is that National Debt Relief is handling things well and they're taking care of things well to give us an opportunity to get our stuff together and help us out. Right now, we're doing well and things are getting taken care of, and I have no qualms about how things are being handled. We feel that we picked the best option that we had.
Reviewed Nov. 24, 2017
I found National Debt Relief online, I filled out the online form and somebody contacted me within 30 minutes. We came to a number that was right for me at that time and things went from there. I've been with them now for almost a year. The rep I worked with seemed knowledgeable. They call every now and then and if they come to a settlement, I get an email and I get the option of receiving if I want to accept or not. I was paying more and then trying to pay my bills, so I’m paying out less money. I'm not quite done yet but so far, things have been going well.
Reviewed Nov. 24, 2017
I was paying more every month than I was getting ahead on my credit card. I was paying one at a time, and it was still getting too high. I sought National Debt Relief's help and I talk to the team a few times, and everything’s cool. They’ve answered my questions, and they even called me a couple of times and told me to go online and check everything out, which I haven’t even thought about it since I’ve been in a lot of pain in the last several months.
They’re staying friendly and helpful which is a good thing. And they remind me to check my account, but they should not say that within a year, the credit score will come back up, especially for $22,000 like I owed, it’s definitely going to be a lot longer than a year. I still pay every month, which means I got to pay more on the other bills to get them under control. And the extra money I was saving while getting my credit cards under control is going through more bills, so it’s helped in a way.
Reviewed Nov. 24, 2017
My experience with National Debt Relief wasn't great. There were a lot of problems and they couldn't keep our agreement. They told me that they will only charge this amount but they would end up charging me over that amount. I started the program around February and made the agreement to pay off all the debt because I felt overwhelmed and I made the mistake of using cards. I said that I'll do what's needed and they made the agreement with different credit card companies.
I told them that I made an agreement with Chase Bank and they got mad. I told them that they didn't communicate and it made my problem worst. Also I got letters from lawyers stating that will end up calling a court because of a lack of communication. Now I'm supposed to owe more money than what I originally started with so I'm in the worst bind. I can't even get back to where I was in regards to a better situation out at this time. I've called several times and I said that I need them to work for me and that it's not working with the credit card company. They just said that if I send them more money then they can go ahead and fight my problem and that's not an act of goodness. I would not recommend National Debt Relief and I'll even find another agency that will help me.
Reviewed Nov. 23, 2017
A great help in the time of hardship. They stay by my side all the way through. I would recommend my friend to National Debt Relief. I was so far under I don't know how I was going to get out of debt, so when they come along and show me that it was possible to get out of debt that give me hope so I get on board. Thank you.
Reviewed Nov. 23, 2017
NDR kept me apprised of the progress regarding resolving outstanding debts with my creditors. I was surprised how quickly they worked to resolve the first creditor. Looking forward to the progress going forward. I hope the remainder of the progress goes as smoothly. Thank you!
Reviewed Nov. 23, 2017
With each one that gets resolved, I am one step closer to being debt free and out from under those (bleep, bleep, bleep) payday loans!! I started out with 10 and now I am down to 4! I would definitely recommend this company to anyone looking to get out of debt. Thank you NDR!!
Updated 03/28/18: # 8 of 9 total debts have been resolved so far. This is awesome! One more creditor and I will be out of debt thanks to you! National Debt Relief is an amazing company! Thank you so much for all of your help!
Reviewed Nov. 23, 2017
Great experience, the team explained very much all the steps and how the program works. Understood the program and looking forward to be debt free in the near future. They made it easy and simple the way explained everything, they showed they can make things happen and will work til they get the deal.
Reviewed Nov. 23, 2017
Very friendly agent and he explained that one creditor had accepted the offer and would I approve the payment arrangement? I happily said yes!! It took about 6 months but I have one less debt!! I'm very happy! I would recommend National Debt Relief to anyone feeling hopeless about ever paying back debt.
Reviewed Nov. 23, 2017
The process to enroll was flawless. Steve handled my questions fully and took time to assure that I understood completely. His services are invaluable. I feel confident that this was a positive step for me and I'm grateful that I found your organization to assist me in freeing up my credit situation. I went from frightened to feeling confident and while I have never felt that I would want to walk away from debt and I know I am taking the right action.
Reviewed Nov. 23, 2017
Very thorough customer service. All materials explained in depth and all questions answered. All phone calls answered. Listened well and had no adverse opinions or prejudice. It is hard to write more because I have been so satisfied so far and hope the wonderful experience continues. If I hear of someone who needs this service I would highly recommend this company to them. I only wish I could be more computer savvy to make this aspect easier on myself. My first contact was very positive and once again I highly rate my experience.
Reviewed Nov. 23, 2017
I put too much money out there and I got too many accounts going. Working with National Debt Relief has simplified trying to get out of debt and so far, everything's good. If I got any questions, I call them and they answer it.
Reviewed Nov. 23, 2017
I am two days into the program and feeling really happy with everything overall. Daniel reached out in a timely manner, walked me through all the details, and has been very attentive to my needs to date. I'm excited to get started!
Reviewed Nov. 23, 2017
I called twice, once to find out details and the next to sign up. Both times I was treated courteously--no pressure to make a decision right away. When I called back to enroll in the program Justin explained everything clearly and patiently. I feel I made the best decision for me and will be helped along the way. Forms were easy to read, sign, and return.
Reviewed Nov. 23, 2017
We have been in the program a little bit over a year. So far 1 creditor out of 5 has been completely paid off and two have agreed to settle. It's not easy but it's a good solution for us. Once it's over we will be debt-free. We are grateful.
Reviewed Nov. 23, 2017
I had credits, and when I searched for debt relief online, NDR came up as number one. At first I spoke to somebody, and then we sent emails back and forth, which was great because they answered every question I had in 24 hours. They also call me every once in a while to see how things are going, like if they have a settlement and go from there. With the program, I paid off a lot of my debt already -- good work to them! I’m probably to be three-quarters of the way, and I have like three more accounts or two more accounts. The negotiator I dealt with was very helpful, very easy, and very informative. She took care of mine right away. Working with them is comfortable and they made a track of the payment plan for me. The program is great and affordable too. They are professional and they are efficient.
Reviewed Nov. 23, 2017
We wound up falling on hard times. My husband had gotten hurt at work, was put on to disability and lost his job. I'm disabled, so I'm on a limited income. The different creditors always asked if we were having a hardship and we said no. But when we started to get to the point that things were stressed, we called and told them that we were having a hardship but they said there was nothing they could do for us. Then we called National Debt Relief to see what we could do to try to make our debts more manageable.
They were really great about explaining in detail what we could expect with the program and making sure that any questions we had were answered. They made it very easy for us and everyone I've talked to has been very supportive and very knowledgeable. There were other places where I called and felt like I knew more than the person working there but I didn't feel that way with National Debt Relief. They're very on their game and very sensitive to our situation.
They also have automatic monthly calls to us so that we could check in with them or they could check in with us. They're real good about connecting with us via email as well to make sure that we were informed if there's something going on that they need to reach out to us. Being with NDR's program has made our lives so much better. It's made it a lot easier because it helped us to consolidate our payments where we just had one bill instead of nine bills. I would recommend them to people who need the help .
Reviewed Nov. 23, 2017
My husband has been sick for several years and wasn’t able to work, and then I was sick and wasn’t able to work, too. Also, our house burned down, we had a lot of car trouble, we had a couple of international moves, and we lost a job. We didn't want to do a relief help because we didn’t want to ruin our credit, but it was necessary after a while. I started researching relief help companies, and National Debt Relief had the highest rating. Getting set up with them was super easy. There was one guy who went over a questionnaire with me to find out the averages of how much debt we were in because I couldn’t remember each individual thing. And he had to get a list of why we needed the help to make sure we qualify, and they sent me a pamphlet in the mail and explained to me exactly what to do.
There were no surprises at all. They figured the amount of deposit I need to make for three years, and if there are any issues, they told me to let them know because they draw directly out of my checking account, so I had to just give the account information to them. But if there’s a problem where I can’t make the deposit, I just email them, and they take it off. And if I can add a little bit more to the deposit, they do the same thing. They’re very easy to deal with. Also, if I had any questions, I get an answer within 24 hours in a call or email. And there's not a huge wait when I call in.
Our monthly payment with them is about $300 less than our minimum payments were on the cards and stuff that we had, so they’re already saving us like $300 a month. And we see an end in sight. A couple of the cards have already been paid off. And it’s a really big relief because we’re getting somewhere. We’re not just making minimum payments for the next 30 years, and it’s saving us per month. The only thing is they should be a little more communicative. One credit card company would not start calling us, and it was because they had not personally heard from National Debt Relief. I then called National Debt Relief and asked them if they could call the company, and they said they're saving it for last. But in the meantime, my husband’s getting phone calls every single day. I'd tell people that if they're not going to be able to pay off their debt, National Debt is good to work with.
Reviewed Nov. 23, 2017
I looked NDR up at Better Business Bureau and they were awesome at the setup. They walked me through the whole process of what would happen, what wouldn’t happen. So, I have absolutely positively no complaints with them working with me and trying to help me everywhere they could. After using them, life felt tough but I just got through the storm -- at least I have another avenue to go down. I have a limited income and it's hard at times to make that payment strictly because of the amount of medication I'm on and the copays, which is 500$ off the pocket, of that medicine. So, when it comes time to order medicine, there are times when it's rough to make the payment. So, there are times that they have been able to reduce my monthly payment to work with me to get me through it.
And then, there are times due to settlements and stuff that we have with companies that there's not a whole lot they can do as far as reducing my payments because if I want the settlement to go through, I have to do ABCDEFG so I can get the settlement through. They went out of their way to help me, bending over backward to do everything they can to help. I'd recommend them!
Reviewed Nov. 23, 2017
I looked up consolidation on Google, National Debt Relief came up and I called them. They take $300 a month from my account and they call credit companies to settle my debt. Most of the time their team is good, but they're taking more out now than they're supposed to and I need to call them back about that. The past couple of times I called I asked what was going on, and they said that they didn't show a balance in my account. I don't know how that's possible when I pay them $600 a month now. It's supposed to be $300 but I missed a couple of payments and now they're taking $600 out every time. I go swipe my card to get some diesel for my truck and it gets declined. When I go look at my bank account, they took out another payment. I don't like what's going on. At this point, I'm dissatisfied but they did settle one debt.
Reviewed Nov. 22, 2017
They work great with me starting today a new life. They said it would be 259 a month and it was. That's what it was. Amazing people thank you so much for taking your time and helping me find the best solution to my problem. Always will recommend you for your efforts and time.
Reviewed Nov. 22, 2017
The staff was very patient, thorough, and understanding. I was amazed at their patience in answering my questions. Even the questions that I repeated several times. I was really concerned about my credit score going down in the process. They were able to explain in great detail how the benefits of the program would outweigh the temporary drop in my score. I was fully reassured and am grateful for their patience.
Reviewed Nov. 22, 2017
The service was amazing. The people I spoke with were very nice and informative. They explained everything very well. They answered all of my questions. I feel like I made a good choice with choosing this company. I look forward to being debt free.
Reviewed Nov. 22, 2017
The young man who helped me was courteous and helpful. He was knowledgeable about his product and answered all my questions. Everything was easy to set up. Quick and painless. This company provides everything you need to get back on your feet debt free.
Reviewed Nov. 22, 2017
They were not able to help me with a account that I was told could be enrolled. The rep said they were gonna reach out and when discussing the debt when it came up they would enroll it. Now two months later I'm being sue and they can't help me. I addressed this concern in the beginning and it did not get taken care of.
Reviewed Nov. 22, 2017
I am amazed about how fast the program works. I've been enrolled for less than a year and already have 2 of the 3 creditors resolved. While there was a hiccup with one of my creditors I am completely confident that this will be taken care of in a timely manner.
Reviewed Nov. 22, 2017
My experience with National Debt Relief was exceptional to say the least. The initial consultation through the final steps were very professional and informative. I would recommend this program to anyone in a financial bind. I thank the entire National Debt Relief program for everything thus far.
Reviewed Nov. 22, 2017
I enrolled in National Debt Relief in June of 2017. I was very nervous about it but I wanted to get out of debt. I couldn't have done it without NDR. They are attentive and very caring. I've already settled 2 debts with only 3 more to go. Thanks so much!
Reviewed Nov. 22, 2017
Everyone has been polite, professional and knew their jobs. We are very pleased with our experience so far. We know that doing your best to enable us to pay off loans without filing in court, however we do want to pay off our creditors. Thank you for taking the time to explain to us and guide us through this difficult situation.
Reviewed Nov. 22, 2017
Both men I talked to were very nice and caring. They both explained everything very well and efficiently. I'm so glad they helped me and made me feel assured this is the right decision. I am pleased with the service they are providing. Thank you so much.
Reviewed Nov. 22, 2017
So far I have had a good experience with NDR. From the start Andrew ** was very patient and informative with me. I feel better about using the program. I will rate my experience again in a few months to let others know how things are going with my creditors. Thank you.
Reviewed Nov. 22, 2017
Chris explained thoroughly and was very empathetic. He patiently explained all the information and benefit we will receive. Member from welcome service was very helpful too. I really appreciate the support and look forward to being debt free. Look forward to next call.
Reviewed Nov. 22, 2017
My experience with staff has been terrific. They have been very polite and well informed in the process and explaining clearly information to me! I look forward to working with the team in correcting my current financial hardship. In the next 42 months, I plan to be debt free and even more mindful of spending versus income in the future.
Reviewed Nov. 22, 2017
The entire process with Randel ** and Jonathan ** was painless, very professional, thorough and helpful. Randel was incredibly knowledgeable and patient in helping me get the necessary documents and through the explanations of the program. I felt very safe and taken care of. Jonathan did the follow up and was, like Randel very professional and helpful. This is a solid company with a comprehensive program.
Reviewed Nov. 22, 2017
The initial contact with NDR was great, I was contacted within a 1-2 day timeframe. The person that put my case together was very pleasant. I started to have some concerns recently about when I would receive my first bill resolve. I contacted days afterwards, and was very pleased with the results. I still have a ways to go under the program, but so far, so good.
Reviewed Nov. 22, 2017
Very easily accessible and understood my questions. My interaction via email and phone were efficient and provided relief regarding the assistance I am in need of at this time. At pre-stage I already recommended your company to two other friends. One has already completed this process as I have.
Reviewed Nov. 22, 2017
Everything was very well explained. All the questions I had were answered in complete way for me to understand. Each thing that I asked was reassured that I would be talked to each step of the way. Such a wonderful call. I felt like I could ask anything and they would help in every way possible.
Reviewed Nov. 22, 2017
I am happy that NDR taking in charge of my debts to the fullest extent of support. I hope that they continue resolving my debts so that my credit ability will be renewed. May I also request NDR to send me the progress of my account on a regular basis. I appreciate your help on this matter.
Reviewed Nov. 22, 2017
National Debt Relief. Their customer service is great, always polite and ready to help. They have resolved several of my accounts in a very short time. Would highly recommend anyone with credit and collection problems to check them out and give them a chance. Thank you.
Reviewed Nov. 22, 2017
I feel like I finally have a team of support behind me to get out of debt sooner rather than way later! They are understanding when I had questions and are patient to explain so I understood. Looking forward to success in achieving a debt free life with NDR as my advocates!
Reviewed Nov. 22, 2017
Both Karen and Evelyn have made me feel hopeful and excited to begin this journey with NDR in order to get me debt free in a timely manner. I am so thankful for their patience and expertise. I look forward to beginning this journey together and working in unison.
Reviewed Nov. 22, 2017
They are friendly, very helpful, very understanding of my stress. Good personal people. They give accurate information... I wish I would have done this a long time ago. I just got my first offer. It's awesome offer. I'm very pleased with this company. Great staff.
Reviewed Nov. 22, 2017
At first I was worried about the whole debt process. But the National Debt Relief team was very easy to work with. They are very easy to talk to and they keep me up to date with my creditors. I would recommend National Debt to anyone who is having any type of hardship with major debt. Thanks National Debt.
Reviewed Nov. 22, 2017
My experience with National Debt Relief has been amazing so far. They already made some negotiation with some of my creditors, which happen quickly. I recommend them to my family and friends. I’m very grateful to be able to start over and clean up my credit. A month ago I️ was stressing and worrying what to do.
Reviewed Nov. 22, 2017
I have just entered into this program. So far everyone seems to have been very professional and very courteous with helping me through the process of getting my debt paid off. I look forward to seeing how this goes as my debts get paid off. I would definitely be recommending this company to people I know with some of the struggles.
Reviewed Nov. 22, 2017
The assistance I received was Amazing. Both associates that assisted me answered all my questions and helped me through the process. I was nervous getting started and hesitant in giving out my information, but Eli's knowledge and explanation of my options calmed me down.
Reviewed Nov. 22, 2017
I was impressed with the patience, follow through and that the NDR agents seemed to genuinely care. I had some life circumstances that caused me to contact NDR a couple months ago but only just start the program. The agents respectfully checked in with me periodically and were very professional.
Reviewed Nov. 22, 2017
Starting the process with National Debt Relief was very easy and painless. I appreciated the honesty of the process and the empathy from employees who I have not met but made me feel comfortable. It is intimidating to admit debt, having to be humbled enough to try and get help, and National Debt Relief did not imply at any point with any comments which would make me feel uncomfortable due to our current situation.
Reviewed Nov. 22, 2017
You all have made this experience painless. Thank you so much. I look forward to working with you through this process and getting me out of debt. I know this is my fault and I appreciate Sean Scott for making this process easy. I hope I spelled his name correctly. Thank you.
Reviewed Nov. 22, 2017
The application process was simple. The payments are low and flexible. The perfect program for my situation. I've been trying for years to catch up on my debt, with this program I'm on track to be debt free. I wish I found this program earlier. It would have saved me thousands more.
Reviewed Nov. 22, 2017
I have been enrolled for about 4 months and they have already negotiated two of my creditors. One amount went from over $900 to $300 and the other I paid half of what I owed. If you have debt issues and are drowning like I am, go with this company, do what they say, follow the scripts they gave you, and try to relax. It will be okay!
Reviewed Nov. 22, 2017
So far so good. They are doing a great job working with my creditors. Have worked out great settlements with two of my creditors so far. Looking forward to getting debt free. They are great about explaining everything to you. Very happy with the service so far.
Reviewed Nov. 22, 2017
My experience with National Debt Relief has been very positive. My program manager Orion ** was extremely professional and thorough. He explained each aspect of the program in detail, yet made sure my wife and I understood those details clearly. Monica, our welcome contact representative was also very clear as to ensuring my understanding of the program and our responsibilities with it. I would highly recommend NDR to a friend or member of my family.
Reviewed Nov. 22, 2017
The customer service is top notch. They really take the time to explain everything to you and are happy to answer any questions. Transparency is a priority for them- they let you know the good, bad, and ugly so that you are well aware.
Reviewed Nov. 22, 2017
I found the agents I spoke to were knowledgeable and understanding and ensured that I understood everything every step of the way thru the enrollment process. They were able to give hints to items I would have overlooked and needed to include. I highly recommend these caring people to anyone who is fighting serious debt issues.
Reviewed Nov. 22, 2017
Everyone I spoke with was very knowledgeable and had all the answers to my most anxious questions. Both the original contact and the welcome team made it easy for me to understand what I was doing and my fears with this type of program. I am stepping out on a limb, and they were always there to support my concerns about it.
Reviewed Nov. 22, 2017
The people assisting me over the phone was very knowledgeable and helpful talking me through the process of your services. They showed great communication skills and answered all of my questions as they were asked. I would recommend them as they showed professional mannerism and care. Thanks.
Reviewed Nov. 22, 2017
I'm satisfied with the help I've been given. After many attempts at addressing my concerns regarding how the payments were being handled. I was finally able to speak to a representative who explained it to me and I signed accordingly. Yes I would recommend a friend.
Reviewed Nov. 22, 2017
It's good and fast but it says I'm saving over 1000, and National is charging 400 out of a small debt, that's per debt and it could be a larger amount of charge. I'm really just saving 300 dollars not 1000. It's good just expensive when it comes to your credit dropping for 300 dollars of savings per this debt.
Reviewed Nov. 22, 2017
My experience so far with National Debt Relief has been great. I have been informed and guided throughout the process and all questions have been answered thoroughly. The representatives I have talked to have been friendly and informative. I would recommend National Debt Relief to anyone.
Reviewed Nov. 22, 2017
Today is the first day I've been in contact with NDR so to be honest at this time the grade is incomplete. They seem to know what they are doing and did explain everything to me well. This is not something I wanted to do as a debt consolidation loan was the first avenue I tried to take. Due to my credit falling because of my increasing debt I was unable to get a loan. The final grade will be determined when and if my creditors agree to the settlements that are offered. As I said, until then the grade is incomplete.
Reviewed Nov. 22, 2017
Working with Al ** was easy and I am very happy that I found NDR. Also Adam was great with the Welcome call, Keep up the great work guys! I would definitely recommend this program to anyone who is looking for debt relief.
Reviewed Nov. 22, 2017
Justin ** Is very helpful and polite when talking to customer. Kudos to you!!! I will recommend this program to my friends who wants to be debt free. This is amazing. I cant imagine that in a short period of time I'll be debt free. I cant wait for that time being.
Reviewed Nov. 22, 2017
While I hated making the call and recognizing that I have gotten over my head, I never felt ashamed talking with Marvin regarding my debt. I am really hopeful that this works for me. I am nervous, but hoping that this works for me. I tried in the past to get out of debt but it built back up. Marvin was kind and very helpful.
Reviewed Nov. 22, 2017
Al ** was very professional and provided me with clarity and understanding through the process. I looked for to going through the process fast and steady... Would definitely recommend NDR to anyone. I feel confident about my decision to make a difference in my future. Awesome company.
Reviewed Nov. 22, 2017
I was hoping for a quicker payment schedule. I am very pleased that one of my loans has begun to be paid, now I am worried about when the other will start. I hate not paying on time, I was confused when I signed up for help, but now I am glad that I did. NDR is a good company.
Reviewed Nov. 22, 2017
Prompt and very helpful. Definitely will recommend to people who are in need of debt relief help. They really take their time with helping you with all your needs and answer all your questions. Thank you for all your help.
Reviewed Nov. 22, 2017
Very thorough. No issues. Would recommend to anyone needing help with debt relief. A lot of information is thrown at you very quickly but each person I dealt with was more than willing to answer any and all questions I had. They took me step by step through the whole process. Very satisfied.
Reviewed Nov. 22, 2017
Pleased with the enrollment process. Lee ** and Paul ** represented the company well. Both explained well the process and the terms and were courteous, professional, friendly. I feel like I have a team on my side and I appreciate that. Circumstances this past year have put me in a financial place in which I have never been previously. It's nice to know there is someone there to help me build my life again.
Reviewed Nov. 22, 2017
Those I spoke with were generally friendly and helpful. My only complaint would be the amount of information they try to provide in such a quick fashion. Perhaps they would be better served at slowing down a little and taking some feedback more often.
Reviewed Nov. 22, 2017
I was recommended here via a third party company, and from start to finish mark was very helpful on getting me enrolled into this debt relief program. I know feel as though a weight has been lifted off my shoulders with this program and there is a light at the end of the tunnel. I Would recommend to anyone looking for debt help.
Reviewed Nov. 22, 2017
National Debt Relief!!! Whooo how can I start to say how thankful I am for National Debt Relief and their staff, helping thousands of people like myself regain their life back! The money that they have been able to save me has allowed me to advance in ways that I thought I couldn’t financially! The process of accepting settlements was legit one click away!!! Convenience and understanding of a customer is at an all time high with National Debt Relief!!!
Reviewed Nov. 22, 2017
I was pleased with the amount of savings I received with the settlement of my account. The first settlement offer came through in the time frame that was given at the beginning of the process. The customer service has been clear and professional as well.
Reviewed Nov. 22, 2017
I'm 61 years old but I knew better than to get such a high interest on something so I looked into relief help. Working with the team at National Debt Relief was great. Every time I spoke to someone I didn't have a problem. They were there and always very friendly. They let me know when I paid it off. We had sold vehicle and I used that money to pay them off. But then it was on automatic withdrawal and they took a month out that's supposed to be taken. All I had to do was call and let them know and in two business days, I had that 257 back into my checking account, which I was very amazed and happy because most of the time companies want the money but they don't really want to give it back. This month I'm going to keep an eye on it just to make sure. But the biggest thing is that it didn't take long for them to give me the money back.
I have completed the program in one year. I'm waiting for this month to sling through because this is the first month that I'm not going to have that payment. So, I'm excited to put some money back for a change instead of having to pay bills. I was very satisfied with National Debt's program and everything that happened with it. They provided excellent service.
Reviewed Nov. 22, 2017
We've been working with National Debt Relief for 7 months now. As long as we put money in it and we get enough money to pay one of the credit cards. It's moving along pretty quick. Everything has been fine. They're very helpful, understanding and always there when we need them. Whenever we called them, they were always nice to us and answered our questions and basically fixed things if we had problems. We even had a problem with the two credit card companies that sent us letters. They said, “Just send them,” and we haven't gotten anything back from those anymore, so I guess that was fixed. It's been great. We were able to crop two to three credit cards. We also don’t get the hassles of them calling us for money. It's been really good to be able to get back on our feet. The more money we put in, the sooner it gets done.
Reviewed Nov. 22, 2017
There was an urgency of getting my debt paid off so I just decided to go with National Debt Relief. They seemed to be organized and their reps were all fine. I have a big financial debt so I have a payment every month and they get it deducted. So, I’m hoping I can get my debt reduced very soon so I don't have this big payment. So far, NDR has already resolved two out of five accounts in a span of six months. I'm glad that the debts are being paid off and I'd like to check out to see when the next debt is going to be paid so that I can get out of this debt relief thing.
Reviewed Nov. 22, 2017
I tried to do it on our own then realized, we could not. I’d never been in this position before. I’m 64 years old right now, never expected to be starting in the beginning again. But 2008 came around and here we are. I needed relief help and went with National Debt Relief because they had the best reviews. It's been over a year and I’m very pleased with the way they treat me. Any time I need any information, they take care of it for me. And then, I keep them updated. I’m very happy with them. Working with them comes at a fair price. To get our life back on track and get this behind it, how do you put a price on that? There is, but it was affordable enough for us to do it. I think it’s the better choice that bankruptcy would’ve been. I am very satisfied with my experience with National Debt Relief.
Reviewed Nov. 22, 2017
It was kind of rushed when I dealt with National Debt Relief at the beginning, and I wasn't sure what was going on. But the gentleman slowed down and he told me how much I could save and what card were mine and what were my husband’s that I wasn't responsible for any longer. Then they sent me the contracts, and everything works good. They said within four years I'd be free of my debt which is great. I just now have one monthly payment. And I don't have any credit cards, just my debit card. As long as I make a monthly payment to National Debt Relief then in turn, they pay the creditors. They get a bunch of it down the last.
The only one I had trouble with is Home Depot. They summoned me to court. But I never had to go because National Debt Relief had attorneys that handled that for me. I didn't save much on that one though because I lost against Home Depot and I paid 800 bucks. But a lot of the other ones that I had, I got down to only paying them half so it worked out well.
National Debt Relief calls every once in a while to see if I can add more money to the payment. But they don't have to worry about that. They know basically what I can afford and what I can't. I've given them all the information that I did and so far so good. I got about three more creditors that they're trying to work with and to get settled. I've already got two accounts settled and I'm working on now with Home Depot and Citibank was a huge one that I'm working with. National Debt Relief really helped me. They definitely put some stress off me, and I'd recommend them to anybody that needed help.
Reviewed Nov. 22, 2017
National Debt Relief sounded like they were the most reputable from all the stuff that I read. I signed up with them and their process was totally easy and painless. It took two phone calls and I haven’t even talked to them since then. I haven’t got any harassing phone calls from anybody and they’re paying my bills. It’s a wonderful life. I have them since spring and so far, they have closed a few accounts. The cost of the program is substantially different than if I was incurring late fees from everybody and it's a wash in my opinion. It’s worth its value because I don’t get all those dunning calls and my credit score is frozen. I think that less is more and they seem to do a really good job with the total minimum of hassle. That’s huge.
Reviewed Nov. 22, 2017
NDR advertised that they might be able to reduce my credit card debt down by one-third, so I thought that would be worth looking at. They were friendly and very helpful. They worked with me by email at first, then later they sent me the booklet that they put out. They also followed up with letters and phone calls. They did away with the entire debt from my Chase Bank credit card. Then I had two other credit cards that they reduced down. Now, I'm working with Liberty Lending making payments of $355 a month for the next couple of years or so. Working with NDR has relieved a lot of stress and my debt is manageable now. My experience with National Debt Relief was very satisfying and very helpful to my overall personal lifestyle. I would be willing to recommend them to anyone who has a sizeable credit card account.
Reviewed Nov. 22, 2017
National Debt Relief has been credible and I like that they gave me a realistic expectation of what they can do and they’ve met those expectations. They respond in a timely fashion. They really pay attention to whatever the need and concern are, and they address it either the same day or the following day. They tell you when they’re going to be getting back to you with the resolution on your issue.
They negotiated a couple of accounts and they’ve reduced the amount of my debt significantly. And they have negotiated a prepayment schedule on the biggest account. However, I lost my job four months into it and I told them I can’t give them $370 a month, but I would like to maintain paying the Capital One credit card. I asked them how much it would be if I just paid that one until the end of it so it doesn't go upside down. They told me it would be $168 a month, and they did that for two months in a row and all of a sudden a couple of days ago, there was an auto draft for $370. I called back and asked them why it went back to $370 and they said it was a mistake and told me to call back on the 6th once the auto draft is no longer pending. So it was a little discouraging, but I‘m going to call them back on the 6th to have them put it in for the amount that maintains the contractual agreement with Capital One and then hopefully I could return to $370 a month.
Reviewed Nov. 21, 2017
The procedure for applying went smoothly, information is helpful, I was very happy with my representative and am glad I chose National Debt Relief for my debt consolidation. She helped me setup my account step by step and did not face any trouble whatsoever.
Reviewed Nov. 21, 2017
I was assisted by James to be set-up to have my Debt consolidated. James did an excellent job of explaining all the details of getting my Debt relief. He was very thorough with the above. He explained each step very well. He then called me back after I signed the information that was given to me and explained it again.
Reviewed Nov. 21, 2017
Patrick was my main contact. He was incredibly helpful beyond my expectations. I needed assistance from my Uncle and Patrick was willing to speak with him and myself. The Welcome gal phone call was wonderful as well. This was a very stressful situation for me that was handled with empathy and professionalism. Thank you!
Reviewed Nov. 21, 2017
National Debt Relief has been very easy to work with. Their customer service is exceptional. Everything has been explained to me very clearly and I feel confident in trusting National Debt Relief with the service I have sought. Thank you so much for assistance in helping me find financial peace!
Reviewed Nov. 21, 2017
My experience so far has been great. Everyone has been very thorough and the start up process has been quick. I like the transparency with this program and that if need be there is a law firm to help. I just started the process, haven’t made my 1st payment yet but I am excited to be debt free.
Reviewed Nov. 21, 2017
People were very kind & understanding, answered any questions I had, would explain things if you didn't quite understand. Hopefully everything else will go as easy as the first part did. That's why I didn't give them a 5 star rating, I would like to see how it goes in the next few months.
Reviewed Nov. 21, 2017
Great customer service, very thorough, very organized, super friendly, very excited to work with and for them to help me! I am very glad I made this choice and went with National Debt. Will definitely pass good recommendations onwards.
Reviewed Nov. 21, 2017
Michelle and the next guy both were friendly and helpful. I am apprehensive about this process and their honesty helped make me feel better about my decision. I am impressed with the rapidity of the response and sign-up and only hope that the rest of the process goes as smoothly.
Reviewed Nov. 21, 2017
Finally made the decision to accept help to get out of credit card debt. All my questions were answered and I felt reassured I had called the right organization. Dorian and Monica took the time to explain the program. Dorian even scheduled a time with me to make initial phone contact. Highly recommend.
Reviewed Nov. 21, 2017
I really enjoyed dealing with these people and this company. Everyone was very well informed and very helpful. They made this scary situation easier for me and made me see the light at the end of the tunnel. I am very grateful for the help. Thank you!
Reviewed Nov. 21, 2017
The counselor I had was so helpful and really showed that he realized what I was going thru and that I wasn’t someone who didn’t want to pay - I was in a revolving problem I needed help off of! It is amazing the weight that the program takes off of me. I can’t wait to get back on track! Thank you!!
Reviewed Nov. 21, 2017
I am thankful for National Debt Relief and their help in eliminating my sea of debt. I didn't know what I was going to do to get out from the burden of my credit card bills, thankfully now I have a plan that within 4 years I will be debt-free. No more stress.
Reviewed Nov. 21, 2017
I want to say, Thank you, to all employees that are helping me with my credit. I started by a cell phone, to find time at the library and a Print store to get this job done. Thank you again, as my Father passed away, my all money and or help was stopped, by my niece. I have to accept all losses, only wish now my payment to this company could be lesser, but all affordable. Contacting all creditors of my Father's help has ended.
Reviewed Nov. 21, 2017
Lots of info to absorb. Must try to remember if we were as knowledgeable as you, we wouldn't be in debt. So again thank you for all your help. I'm not good at computers so please be patient with me. I would like to take this opportunity to thank Steve and Bryce for helping me over all the procedures.
Reviewed Nov. 21, 2017
I am very satisfied with knowing that I have put my debts in your hands to handle for me. Last night I slept peacefully not having to worry about when will all these credit cards be paid off, now I know. Krystal that handle my case for me was very patience and kind throughout the entire process of getting me enrolled into the program. Hats off to her and she was very professional.
Reviewed Nov. 21, 2017
This process has been very easy. They just settled two of my debts so I am just now seeing how this process is progressing and it's very positive so far. Customer service is extremely helpful and always friendly. They have never made me feel bad for having extensive credit, they remind me that they are there to help. :-)
Reviewed Nov. 21, 2017
National Debt Relief was very upfront and professional. Everything was explained in detail and application completed in a timely manner. Results and paperwork were easy to complete and I will save a lot of money in interest and bank charges. Instead of never being able to pay off my credit cards, I now can see light at the end of the tunnel. Carter ** was a pleasure to work with. Would recommend this company to anyone looking to get out of debt.
Reviewed Nov. 21, 2017
Everyone I've come into contact with has been super helpful and kind. I was recently served a summons by one of the creditors and the legal team has hired an attorney on my behalf to file an answer. Thank goodness, without them I wouldn't have known what to do next. I've already paid off one of the creditors and have settlements with 2 others. Things are moving pretty quickly and I'm ecstatic about it.
Reviewed Nov. 21, 2017
They provide accurate information on how the program works. They consistently work on my accounts to get them settled. There was no way I could have done this on my own. So glad I did this. I even referred them to some folks that were in need and they stay impressed also.
Updated 04/30/18: They are very fast & efficient with getting my debt settled. 6 months in and more than half my debt is settled, at less than half of what I owed. The process is easy & the price is better than any other company. And my scores are almost back where they were before I began the process.
Reviewed Nov. 21, 2017
The process was very simple. Representative/Team member made certain I understand how the program works and my responsibility. I understand it will take time but it's better than what I've been struggling along doing. Best call I made all year!! Hope this helps.
Reviewed Nov. 21, 2017
Nathan ** was AMAZING! He made the entire process quick, easy to understand, and was willing to get everything taken care of immediately. I am incredibly impressed and very thankful! I am very excited to start my journey to becoming debt free. I would highly recommend to any of my friends and family!
Reviewed Nov. 21, 2017
Your company was very helpful. They are very kind. I would recommend you to people. You are willing to work with me. Hope you can help others. Others that are like me. Your company is the best. The to work with. I am so grateful for the help.
Reviewed Nov. 21, 2017
I have not had any bad experience since I have been with the company. Always well spoken to me with conversation when every I call they take their time to explain always go over my folders to see if I have any questions. I am satisfied. Went hang up the phone.
Reviewed Nov. 21, 2017
The advice and help was great. People were very professional and answered all the questions in an excellent way. Anytime I need support or need to know how to proceed with the creditor I receive all the help from the team.
Reviewed Nov. 21, 2017
I had a very pleasant experience with Raheem and the welcome representative. They were both cordial and explained everything to me. They gave me all of the relevant information including my total debt and my monthly payment. I look forward to paying off my debt.
Reviewed Nov. 21, 2017
Something that once seemed impossible for me to do (work with a debt settlement company). I researched through the Better Business Bureau & was impressed with National reviews. All were true. They are there to help you through the process to determine what best fits your needs. Misha was my contact person/therapist! She was so caring and listened to my personal problems as if she was a wonderful friend and at same time explained the process thoroughly.
This company is very very "transparent" that in the end any questions or doubts were answered before I needed to ask. They also double check with another division that reviews and ensures that Misha had not failed to mention or explain one thing or another. My apologies (I forgot the young man's name) but he like Misha was extremely sensitive and knowledgeable. I am well educated and know a scam within seconds (phone or mail)! I did my research before calling and everything I researched BBB etc turned out to be the truth and I trust them that they have my best interest at heart.
Reviewed Nov. 21, 2017
They have really helped me with my debt. They are very nice people, pleasant to talk to. They will answer all of your questions. But they are awesome. Just one thing I should let you know is that it takes time so don't get impatient and your credit score will get hurt but in the end you will be debt free. It's worth the risk. You can always build it back up.
Reviewed Nov. 21, 2017
While settling the program for our debt relief program, we were served by Miss Natasha ** and Miss Cathleen (her extension number **). Jan and I would like to thank you both for your excellent services you were providing to us. We are very much appreciate your high quality services.
Reviewed Nov. 21, 2017
After reviewing different debt relief agencies I eventually contact National Debt Relief. One of the best choices that I've made in a long time. A very fast response to my inquiry. Very knowledgeable representative who was easy to work with in all facets of signing up for the program. Everything completed by phone and email in a couple hours.
Reviewed Nov. 21, 2017
There was a lot of questions I had that I wish could be easily found on your website. Hearing the answers verbally over the phone makes one forget all that is said. And you have so much reading on your site, that it is hard to find the information we are looking for. Jonathan answered all my questions, but I feel left hanging a little bit because I cannot recall all his answers. And I felt foolish asking all the questions that were new to me, but probably repeated by Jonathan 10-15 times a day to different clients.
I wish your site was more user friendly, rather than having so many long paragraphs that you have on your site where you are left hunting for the answers you are looking for and are left hanging and confused after a couple hours of reading because of too much information and the technical language and definitions you use. This is a negative against your site vs. talking to someone live. Again, Jonathan answered all my questions verbally, but we covered a lot and I cannot remember it all.
Reviewed Nov. 21, 2017
Very friendly, helpful, knowledgeable and patient! I was very apprehensive to give my personal and financial records to complete strangers. After just minutes talking to Max **, Jonathan and Dionne most of my fears went away. Thank You for being there for people like us who are trying to get back on our feet.
Reviewed Nov. 21, 2017
I’ve been struggling pay my debt for past 8 months hoping I can pay some off but it just got stagnant and grew more because of interest and now I’m in this program hopefully it will help me get out of debt.
Reviewed Nov. 21, 2017
I woke up a week ago tired of my debt hanging over me. I decided it was the day to take charge. So I started looking up relief companies. The rating I was seeing I was not impressed. So I went to a different site and up popped National Debt Relief A Plus ratings. So I filled out the email, within minutes Sam ** called. Very professional. Answered all questions, probably some I asked twice. To make a long story short. I was accepted for the Hardship program. Let's do this. I'm so ready to be debt free.
Reviewed Nov. 21, 2017
The service of the NDR agent was very punctual. He responded to my questions within 24hrs, and kept me updated on the status of my application. The information reviewed by the Welcome Center was very informational, and specific. I received all contact information, and feel very at ease working enrolling into the NDR program. I know that any future questions or concerns I may have will be addressed immediately. Processing my application was flawless, and approved within 24hrs of submission.
Reviewed Nov. 21, 2017
I have just started the program and so far it looks like this will work. As normal, I'm hesitant about how this is all going to work and be successful but the customer service definitely is outstanding. Any question I've had this far they have answered satisfactorily. Time to dig in and get this debt under control.
Reviewed Nov. 21, 2017
They worked very hard and got me the solutions I needed to fix my debt problem. You have to build up your payments with them for a few months before they are able to work with your creditors, but after around 4-5 months they start showing great results.
Reviewed Nov. 21, 2017
All of the members I dealt with were very kind thorough and gave me all the information about the process as well as recommendations to help make this debt relief process move forward easily and quickly which I greatly appreciate. Also never felt judged whatsoever during the phone consultation.
Reviewed Nov. 21, 2017
The set up was good, the contact Mrs. ** explained the process and ask for my input and my questions. I am satisfied with the process and my treatment. Thanks very much for this process... I know it is not the best of me but things change and I find I am unable to get ahead. I did not expect to be so far behind.
Reviewed Nov. 21, 2017
National Debt Relief was one of the best debt relief programs that popped up when I googled so I went over their reviews, and then they were who we wanted to go through after my husband and I discussed on the phone with them. All the agents I’ve spoken to has been really nice and understanding of the situations. If things change, they’ve been really helpful and they’ve helped us any way we asked.
National Debt Relief is helping us get out of our credit card debts. Working with them has taken away a lot of stress because we’ve already paid off one credit card and we’re in the works of paying off another. Most of the creditors stopped calling and when we get one of the calls once in a while, we tell them we’re dealing with National Debt Relief and so they contact them. Also, when my husband quit his job because he found a new one, we skipped a couple of payments in the transition so they worked with us and sent us a schedule. Everything has been working out really well and I would definitely recommend National Debt Relief to family or friends.
Reviewed Nov. 21, 2017
We were very impressed with this company. Michelle was very sweet and very informative! She was very easy to talk to and always made sure that we understood all the info! We felt that she was sincerely interested in helping us get out of debt. We definitely will recommend this company!
Reviewed Nov. 21, 2017
While working with customer service is wonderful, it has seems like little is being done in the way of settling the debts. We are in 5th month and paid in approximately $5000 and only three item seem resolved, maybe, and payments pending while our credit scores dwindle down because of being behind. We didn't know we would show 4 or 5 months late on payments. We had no idea it would take so long to reach out to our creditors. We are making a very large payment each month. How much longer will it be before they start working on these. You are getting the Interest on the money so I don't know how long you are going to drag this out to get interest.
Reviewed Nov. 21, 2017
The level of professionalism with both representatives were outstanding, especially Joshua. He was very patient and informative, even with my meltdown. He kept his cool! I appreciate these representatives, their hard work and dedication to help people!! They deserve major kudos!!!!
Reviewed Nov. 21, 2017
Everyone is so understanding and helpful! THANKS FOR HELPING US GET OUT OF THIS MESS! I have been trying to get this fixed including trying to consolidate them and talking to another debt relief company but when I googled them I was not impressed. So I googled for the 10 top debt relief companies and you were number 1. So here we are giving all our hopes in resolving this with you!! So let’s do it!! Thanks again
Reviewed Nov. 21, 2017
My husband and I have gone back and forth on doing this for over a year, after today and the ease and thoroughness with which our rep helped us I wish we had done this a year ago. If you're sitting on the fence call, get the info, and evaluate what there is to offer.
Reviewed Nov. 21, 2017
I have nothing negative to say about my introduction to this program that is giving me a new beginning. I feel nothing but relief and it has only been a phone call so far. Patiently waiting to see the outcome! I was very hesitant in making a decision but after I spoke to a specialist, I was confident about the decision I made!
Reviewed Nov. 21, 2017
It was a good experience. Keven ** was very helpful and easy to talk to. Would recommend him to friends and family. I'm sure our results at the end of 36 months will be just what I'm looking for. Thank you for your help and understanding. It's greatly welcomed.
Reviewed Nov. 21, 2017
So far my experience has been good. They return my calls quickly, answer any questions I have, until I understand. I felt relief the moment I talked with them, they made me feel comfortable and understood my need for their help. They are always pleasant on the phone. Thank you.
Reviewed Nov. 21, 2017
I am so happy to have qualified for the program. From the second I received Greg’s phone call I knew I made the right decision contacting this company. He is very knowledgeable about the program and answered all of my questions. I cannot wait to be debt free and finally have some extra cash left in my pockets.
Reviewed Nov. 21, 2017
We just completed enrollment in the debt relief program and overall it was a positive experience thus far. Friendly and knowledgeable representatives throughout the process took their time to explain in detail and answer any questions we had. Now only time will tell how the program works out for us, but we feel we are in good hands.
Reviewed Nov. 21, 2017
This was the easiest process ever! Everyone is so helpful. Thank you for relieving my stress! The employees are very understanding and very pleasant to talk to, they take pride in helping people. I would recommend this company to anyone looking for financial freedom!
Reviewed Nov. 21, 2017
Both reps were amazing; fast, efficient, very informative and made this getting started process very simple. They explained everything to me and answered all my questions and were very friendly and patient on all accounts. I hope the entire process will be this smooth and I would definitely recommend them to others. Looking forward to having National Debt Relief help me get my credit back on track and stay that way.
Reviewed Nov. 21, 2017
Quick. Direct to the point. The CSRs were knowledgeable and polite. Overall a good experience in the amidst of a bad financial time. The only issue with this experience is having a word requirement for this review. This should be quick and direct as well.
Reviewed Nov. 21, 2017
So far this program seems immaculate. Alexa and the customer welcome rep was very helpful in trying to make me understand what the program was about. I'm hoping for a positive outcome and really excited on living free from debt in the near future.
Reviewed Nov. 21, 2017
Address debt collectors promptly and negotiate the best solutions to fit the clients needs. I only regret not calling NDR sooner. You also have the option to pay this service off sooner than the terms of your agreement. This is the best alternative from bankruptcy.
Reviewed Nov. 21, 2017
Very happy with the time taken! They were very detailed in the information given. Made it easy to give information to and what they had to say back. Thank you for taking the time to help me feel somewhat relaxed about my future of Free debt.
Reviewed Nov. 21, 2017
I called And spoke with National Debt Relief about my high credit card balances and they were very helpful. We played phone tag for a few days but finally talked. They were very helpful and professional and answered all questions that I had and they said they are here to help me be successful and was understanding that I was hesitant on giving info on the phone.
Reviewed Nov. 21, 2017
The gentleman that I have spoken to at National Debt Relief have been very helpful and knowledgeable. They have explained the process to me and I am confident that this company will help me get my finances straightened out again.
Reviewed Nov. 21, 2017
I was in debt and I needed to consolidate. The team at National Debt Relief are very professional, knowledgeable and very helpful. The service comes at a reasonable cost. I’m very happy with the service. It's been a very pleasant experience.
Reviewed Nov. 21, 2017
My wife had a very good job, but a few years back she got into a car accident and she lost her job. We tried to do the best we could, but we were literally dying, and we're losing the house. We heard about National Debt Relief and we looked into it. Their reps were great! Everybody I dealt with has been very helpful and answered all our questions anytime we had them. NDR has taken a tremendous load off like depression, and the anxiety has disappeared. The payment we're making them is less than what we were paying for interest when we were struggling. It's been really a great and positive experience, and I always recommend them to anybody I talk to that I know is in a similar situation.
Reviewed Nov. 21, 2017
I just started a couple of months ago and our experience with National Debt Relief has been good. I don’t have to make credit card payments. It’s not overwhelming anymore.
Reviewed Nov. 21, 2017
I couldn’t keep up with my debt, so I sought for relief help, and decided with Nation Debt Relief. The process was pretty easy. I just sent them which bill I had. They were able to answer all my questions, as well as keep me up to date. I had a pretty good experience, and I would recommend them.
Reviewed Nov. 21, 2017
The representatives at National Debt Relief are friendly and I've been in the process with them for a few months now. They've been helpful and the creditor calls have been cut back.
Reviewed Nov. 21, 2017
When I did Google searches for something to help me get out of debt and read different reviews, National Debt Relief had pretty good reviews so that’s why I chose them. I have been with them for a year and a half now. I'm still making payments on the last one, but three of them have been settled, all three of them have been. They were always friendly and helpful, but it was kind of stressful because they also have done some things I've asked them not to do.
When they settled the debt, the first time, they took out a massive chunk, but it cleaned up the savings that I had saved up from them too. They cleaned it out for their fees. I've asked them not to do it for the next two times, but the next two accounts, they did the same thing. They just cleaned up the whole savings and that’s the initial fees. The first time they did it, it actually made me short on my account, so then I had to actually make other deposits into the account to get it back up. I didn’t have that extra fund that I did deposit into there. Things like that kind of upset me, but in the long run, it gets me out of debt. But, otherwise, they are solving my debt problem, so it's making me happy.
Reviewed Nov. 21, 2017
I called National Debt Relief, and in talking to them I felt pretty comfortable with what they’re trying to do, so I went with them. They’ve stayed in touch with me, and every time that they get ready to settle a credit card debt, they call me and ask me if that’s acceptable. I feel better because they’ve already settled five of the credit card debts, so I’m able to move on. So far, I’ve not had any issues. They’ve done everything that they said they were going to do.
Reviewed Nov. 20, 2017
We are very happy with NDR so far. They answered all our questions and we believe this will help us very much. This should take away a lot of stress. We were at a point where we didn't know what to say to anyone who called us. Everyone has been very kind and informative.
Reviewed Nov. 20, 2017
I had recently almost had my agreement terminated because I've been unemployed. I called to try and rectify what had happened but the phone system wouldn't transfer me to the proper dept. She called me back and quickly fixed everything!
Reviewed Nov. 20, 2017
Thanks for the help National Debt Relief because as of now I have 3 creditors settled already. Then I have peace of mind because my debt will be fully paid by 2018. They assisted me in the settlement and I started with them last April 2017 only.
Reviewed Nov. 20, 2017
My experience was very helpful. I do understand everything that was explained. Everyone I talked to was very helpful. I do hope you will be there for any and all questions. Lots of trepidations but I do understand. To be truthful. I will be better equipped to tell you about my experience when I have it. For now so good so far.
Reviewed Nov. 20, 2017
A very good experience, hopefully all goes well. This is our first time for anything like this. We have had a lot of negative things hit us this year so this can be a positive experience. National Debt Relief was very accommodating and very thorough on their explanations of how the program works.
Reviewed Nov. 20, 2017
They were very polite and helpful with the advice they gave me. They were a great help to me, they were informative and answered every question that I had. I was very pleased with the way I was treated, under the circumstances I were under they made me feel much better about my debt.
Reviewed Nov. 20, 2017
It was very difficult to make the call, but after talking to Eddie **. It was very comforting knowing that he was doing everything he could to help me in the situation that I was in. Explaining everything in great detail so I could understand. The welcome caller did the same thing. Making sure I understood everything before ending call.
Reviewed Nov. 20, 2017
I was very impressed with the customer service. Both of the representatives that I spoke to were very friendly and willing to help me in this hard time. I really like that I’m constantly being informed about everything that is going with my information and accounts. This is such a relief having this debt taking care of. I would definitely recommend this to my friends. Thank you all.
Reviewed Nov. 20, 2017
When searching online I saw that National Debt Relief had the best review rating then I said, “This is the one!”. All the employees were so helpful, very patient with me. They walked me through the process step by step then we review all the information together. I will never forget that personal interest on me and my family. Now I can feel the sense of freedom and the power to provide for my family. Thank you again and definitely recommend your professional support to individuals and families in need. A happy California Resident.
Reviewed Nov. 20, 2017
Kishan ** was very helpful and easy to work with, he explained everything very clearly. He walked me through the process and it hardly took any time at all. The lady I spoke with on the Welcome Call was also very helpful. Thank you for providing this service. It removes an incredible weight.
Reviewed Nov. 20, 2017
My experience was fantastic thanks to the fact that Tee ** was the person that I worked with. Tee was professional, cordial & a pleasure to work with. I would highly recommend National Debt Relief to anyone that is interested in pursuing this course of action.
Reviewed Nov. 20, 2017
Everyone from the very first phone call to the welcome call has been absolutely wonderful and has explained the steps very well. I couldn't be more happier!! Every representative has been so understanding and very helpful. I'm so glad I made the call.
Reviewed Nov. 20, 2017
All aspects of the agreement was explained and my questions were answered plainly and clearly. I'm looking forward to getting help in getting out of debt and working with people who really seem to want to help me. Gives me hope.
Reviewed Nov. 20, 2017
Debt Relief is a great company. They are there for you every step of the way to help you through a tough time. They get results and have made it possible for us to get a handle on our everyday lives and finances. Thank you Debt Relief!!
Reviewed Nov. 20, 2017
I am very relieved and pleased that I signed up for National Debt Relief. So far we have had two accounts settled at a fraction of the balance owed. I would recommend their service to anyone who is struggling to pay off credit card debt!
Reviewed Nov. 20, 2017
NDR has done just exactly as they stated when we started. They are very informative about anything and everything they do. Very helpful when I have had any questions. It has been a rough road but they have made things as easy as possible. I would highly recommend NDR to anyone that finds themselves in a position such as mine.
Reviewed Nov. 20, 2017
This is a great company for all of your debt removal/consolidation needs. I recommend this to anyone wanting to better themselves. Very informative and thorough customer service. If you’re on the fence about it, check the BBB rating and reviews.
Reviewed Nov. 20, 2017
Have been very satisfied with the way I've been treated and their expedience in helping me. Every question I've had has been answered to my satisfaction and the customer service representatives are polite and knowledgeable. I would recommend anyone with debt problems contact them.
Reviewed Nov. 20, 2017
I am extremely satisfied with your service thus far and look forward to the day when I can be debt free. You have contributed to my peace of mind regarding this issue. Thanks for all your phone communications. I appreciate it.
Reviewed Nov. 20, 2017
Both people I spoke with were polite and answered all of my questions. Both were thorough with what was happening. The only thing that I see that could be improved was ending the phone call. It was awkward and unprofessional.
Reviewed Nov. 20, 2017
I have had a pleasant experience so far. Everyone has been very helpful and terms have been stated very clearly. I look forward to continuing to work to resolve my debt. Kyree was pleasant and easy to work with as well as the representative who did the welcome call with me.
Reviewed Nov. 20, 2017
I was recently notified by NDR that they have reached a settlement on the debt owed to Lowe's. Although I am still anxious about my remaining unsecured debt, I am grateful to NDR for doing what was promised. All customer service personnel have been very helpful and reassuring when I called.
Reviewed Nov. 20, 2017
Very helpful, nice informative people who really take an interest and work to help every way they can. Was very leery of this at first, but they seem to be doing what they promised. Would recommend them to everyone that needs help.
Reviewed Nov. 20, 2017
The process was clear and helpful. I felt supported and confident with every step of the process. NDR explained my options and gave sound advice on what would be best for my situation. I would recommend this to anyone who has found themselves with no hope to get out of debt without help.
Reviewed Nov. 20, 2017
Very polite and very detailed with information. Any question I had was answered with very accurate information. I would recommend NDR to any of my family and friends for peace of mind to annoying debt they might have from their past! Thank you very much!
Reviewed Nov. 20, 2017
You have great customer service and Great job. I would recommend you guys anytime. You have come to a settlement three credit cards that I had and one loan. Thank you. This is bringing me back in track getting out of debt. You guys do excellent work. Like I said before I would recommend you to anyone I know.
Reviewed Nov. 20, 2017
From the time I looked into NDR everyone I spoke with has been super friendly and understanding of the hard times that I have unfortunately fallen into. Ampi has been such a joy and relief to work with. At first I was embarrassed of my situation but she made me realize that this happens to more people than I think.
Reviewed Nov. 20, 2017
I really very happy with NDR... Everyone I spoke with were compassionate and very informative. I told Kammel that I'm sleeping at night better and more relaxed. I was thinking every minute of The Who I would pay first... which account was due with the week... where the due date would coincide with my paydays. Very stressful. Thank you all for everything... You're the best!!!
Reviewed Nov. 20, 2017
So far everyone I have dealt with is extremely knowledgeable and professional. This is an extremely stressful situation for us and the people I have had dealings with appear to sincerely want to assist us. I sincerely hope this continues in the future months.
Reviewed Nov. 20, 2017
Everyone I spoke to was very professional and courteous. They were helpful in trying to get me out of debt. I look forward to working with National Debt Relief. Enrollment was very easy and quick, everything was explained in detail. Isaiah signed me up into this program and I believe we will work well together.
Reviewed Nov. 20, 2017
The help I received was so excellent. Thank you for being so good at what you do and for giving me the help I needed plus. Your staff was very kind and caring and very down to earth. They were so patient and so knowledgeable and extremely kind.
Reviewed Nov. 20, 2017
I was, and still am, terrified of this whole process. I have always paid my debts, and it is difficult to be in this position. When I first spoke with Orion, he was very reassuring, very polite. I think he got a little irritable when I kept going on and on about this process. It is very hard for me to go through this. He did take me through everything I needed to do. When I had the follow-up call with Danetta, she was also reassuring, and took me through each step that needed to happen.
Reviewed Nov. 20, 2017
The customer service is amazing! Each question I had was answered by a knowledgeable, polite representative and the entire program was explained to me step by step with all fees known upfront. I would definitely recommend this company to others!! I understood everything that was explained and said to me. I have no further questions at the moment but if I have many later on I will call and thank you for your service.
Reviewed Nov. 20, 2017
I had doubts in the past about entering this program, I have read about it on the Readers Digest and so far all my questions have being answered. I hope that this will help me and my family to get out of debt and I will recommend this program to other people that might benefit from it.
Reviewed Nov. 20, 2017
Very happy with this service. First settlement has been made and I didn't have to do a thing except make the deposits to the account. I was a little wary at first when I was talking to them but they made it sound like the best way to go with my debt. They are on top of the settlements!
Reviewed Nov. 20, 2017
Everyone who has taken my case has been there for me. Is amazing how they all work to satisfy their customer. I want to tell them all thank you. I know is not finished but somehow I know they all going to do their best. Thank you. You guys are #1...
Reviewed Nov. 20, 2017
Im extremely pleased with how National Debt Relief has handled my accounts with my creditors. Definitely feel at ease without having to worry. They are very courteous and professional when I have contacted them when settling an account and have always been thorough by informing me of the process.
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