National Debt Relief Reviews
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About National Debt Relief
National Debt Relief is one of the largest debt settlement companies in the U.S. Founded in 2009, National Debt Relief negotiates with creditors to reduce how much you owe on unsecured debts such as credit cards, personal loans, medical bills, private student loans and collections. It offers personalized plans to help you resolve debt, along with support from dedicated debt specialists.
Visit www.nationaldebtrelief.com- Free consultation with debt coach
- Free debt relief quote
- Numerous accreditations
- Professional and responsive customer support
- Easy enrollment process
- Fees can reduce overall savings
- Not available in all states
National Debt Relief Reviews
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- 4,918,519 reviews on ConsumerAffairs are verified.
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Reviewed Nov. 29, 2017
Very helpful on the process and the direction is easy to follow. Very knowledgeable on the program and good advise on the figures to reduce debts. Polite, very professional attitude. Easy access for assistance. Guide you through step by step instructions.
Reviewed Nov. 29, 2017
The whole process with your company was very professional. No one talked down to us. They all treated us with respect. We appreciate your service. I picked your help as your business is rated as the top one to use. I will tell anyone asking which to use to use yours. Thank you again. Looking forward to working with you all in the future.
Reviewed Nov. 29, 2017
When I called National Debt Relief on Friday November 24. I received prompt attention and consideration from Yan **. He explained everything quickly and in terms easy to understand. He moved on our case swiftly and we were all set by the following Tuesday. I am very pleased with the service thus far and look forward to a good working relationship with your company.
Reviewed Nov. 29, 2017
Working with the staff at National Debt Relief has been a great experience. They are supportive, understanding and do not hesitate to help. While reconciling my debts they are always on top of their game. Asking for help with my credit card debt from National Debt Relief was the best decision I have ever made. Thanks Everyone!
Reviewed Nov. 29, 2017
Very helpful and thorough and very good communication as to what the game plan is. I appreciate everything that they have done for me so much. It’s just the beginning and I’m really new to all of this. They have been so helpful with everything. I’m very grateful for all that they done.
Reviewed Nov. 29, 2017
To my surprise, Debt Relief was able to negotiate a payment settlement with one of my debtors in a timely manner. I am very impressed with how quickly they were able to resolve the debt. I am thankful to Debt Relief for resolving so far, one of my debts.
Reviewed Nov. 29, 2017
I am so glad that I signed up for the program. It will help me and my girlfriend get out of debt way faster and pain free. I am so glad that I found National Debt Relief and I would recommend to a friend if they ever get in a dire situation like we did. Once again I am so excited to be a part of the National Debt Relief program.
Reviewed Nov. 29, 2017
So far I'm very happy in my experience with National Debt Relief. They've made things very understandable for me. This process could easily be overwhelming, but the steps needed to complete enrollment were thoroughly explained, as well as the steps needed from this point on. I feel much more relaxed about my debt, it's a weight lifted off my shoulders.
Reviewed Nov. 29, 2017
The experience was good. Very friendly and helpful. I would recommend to a friend in need in a heartbeat. It went very fast and approved quickly. Very professional and to the point. Never thought debt relief could be set up this fast. Keep up the good work.
Reviewed Nov. 29, 2017
National Debt Relief has been very professional and helpful in handling my debts. I have trusted them to do a good job and they have done that. I am nearly debt free now and I know they will get the job done in a short period of time. I definitely recommend them to others for a reliable company.
Reviewed Nov. 29, 2017
Everyone I have communicated with at National Debt Relief has been so understanding of my financial circumstances and so very nonjudgemental. There is no pressure and it is such a relief when I get a notice of another settlement with a creditor.
Reviewed Nov. 29, 2017
All I can do is thank National Debt Relief. I am more than happy with the progress. I definitely recommend this company to anyone who is drowning in debt. I was a little hesitant at first but once I called and talked to one of the team members everything was explained to me very thoroughly. You will not be dissatisfied.
Reviewed Nov. 29, 2017
So far I have been extremely satisfied. Everything I have expected had happen. There has been no hidden secrets. The communication has been great. In a short time, there has been a lot of progress. Many of my accounts have been satisfied. I am very happy at this time.
Reviewed Nov. 29, 2017
Thanks for great communication & excellent response to my questions and settlements for my program and scheduled payments. The customer service was polite & attentive to my problem and granted a reasonable solution. I am very pleased and I recommend this program.
Reviewed Nov. 29, 2017
Updated on 12/14/2018: NDR's negotiators have been doing a great job. They're very time-persistent and they keep me up to date on what's going on with my account. When they negotiate the bill, they inform me when it is being negotiated. If I have a question, I will just call and get an answer right then and there. In terms of the payment plan, the monthly sum was based on my debt then I was able to afford it. When I first started the program, I requested to have my payment submitted the end of the month, and they were very negotiable with that. Working with them impacted my life awesomely and right now, I'm working on my last credit card with them. I’m pleased with their program and it has been working very well for me. It’s helping me to restore my finances.
Original Review: I would definitely recommend National Debt Relief. I'm very pleased with them helping me restore my debt. Their customer service is great. They really take time and helping you. I had no idea how I will pay my debt off. I know would have took me much longer.
Reviewed Nov. 29, 2017
It was great! They kept you informed throughout the process. You were able to participate in the process either by phone or email. My experience has exceeded my expectation. The program even allowed me to suspend payments in the first 6 months when my funds were low if I didn't have any funds in my account or a creditor being paid. Thank you.
Reviewed Nov. 29, 2017
My Representative is very knowledgeable about the product. She was always there when I have questions. She explained topics that a layman can understand. I would recommend it to anyone. Thank you Nadirah **. Excellent customer service. It took us a week to get approved and so far I am very satisfied with what I see.
Reviewed Nov. 29, 2017
Our contact person was very attentive to our questions. She responded to our emails and provided as much info as possible. The welcome call ensured that we knew the terms of the agreement and that we were comfortable with them. The ease of using emails helped with our busy schedules.
Reviewed Nov. 29, 2017
I had not fallen behind on payments but struggled with them. The current settlements I received stated a much larger "savings" than realistic. In the months that I stopped paying per advice by debt relief my balances became much higher. That new balance was included in the savings. Here is a realistic example of my true savings. When you add their fee of 23 percent of original balance to a settlement of a "40% savings" on one account I saved a grand total of $300. Well, that isn't much in exchange for ruining my credit completely.
I would have rather bargained with the company myself and made less damaging payment arrangements. Be aware that their payment for service comes out of your account immediately before the debtor is paid. Also, you will pay $14 monthly fees with their "third party" for making payments along with an over (in my case) $300 set up fee. For my first account settlement I saved zero dollars when you figure in that. Do they settle debt? YES. How they do it and if it is worth the costs involved vs making your own arrangements or filing bankruptcy is debatable.
Reviewed Nov. 29, 2017
The customer care representatives were extremely friendly and helpful. They made sure I understood everything I was told and how the program works. They answered all of my questions and seemed to know all of the ins and outs of the program very well. I would highly recommend them to anyone who wants some financial freedom.
Reviewed Nov. 29, 2017
I receive all the answers To my questions. She's was nice and listen To me and respond To my questions. I Will recommend the agency To friend and family. I am happy To be in the program. I can start saving money. THANKS.
Reviewed Nov. 29, 2017
I haven't started the program just yet but so far I'm pleased with the information I have received so far and how helpful everyone has been. I expect this to help me get out of debt and be financially free in several years! Kelly was great!
Reviewed Nov. 29, 2017
I just signed up with National Debt Relief! Excited to get my debt under control. They have been extremely patient with the whole process, did not leave out any information and made sure I understood everything. I would recommend this to someone who doesn't have bankruptcy as an option. Has been a pleasant experience.
Reviewed Nov. 29, 2017
Sai was most professional and courteous, in explaining all the details of my application for debt relief. I would definitely recommend your services to anyone in need. Your organization gave me such a peace of mind, that I’m forever grateful. Thank you.
Reviewed Nov. 29, 2017
Just started with this company, but everyone I've talked to is very friendly and helpful. They have very thoroughly explained the ins and outs of the program with me and I am very excited to see what the end result will be. I am very optimistic about the whole thing and hope they help me as well as any other poor soul that has been unfortunate enough to be indentured by the credit card companies.
Reviewed Nov. 29, 2017
I have been in the program for just 5 months. Already I have had one debt resolved. I receive updates and information regarding my account. I can also check my account balance at any time. It was so easy to get enrolled and was about my last option to resolve my debts. Thanks for all the help you've given me.
Reviewed Nov. 29, 2017
My experience with NDR has been nothing but positive! Everyone that I have spoken with has been very courteous, helpful and positive! When our situation seemed hopeless, we found NDR, were able to get started immediately and are having some great results!
Reviewed Nov. 29, 2017
This Program is laid out for easy understanding. The ladies that walked me through the agreement were polite, knowledgeable, and understanding. All my questions were answered so that I understood. This was a pleasant experience. I would recommend your services and people.
Reviewed Nov. 29, 2017
Very nice experience... Everything was explained to my satisfaction. I was walked through the entire experience and the process was effortless. My agent couldn't have been any nicer... He was very accommodating... Did not seem put out at all when I asked to repeat things.
Reviewed Nov. 29, 2017
Both gentlemen I spoke with were very helpful and clearly explained the process. They answered any questions I had and cleared up any confusion… All of the documents that they sent me explained everything very well. I am excited to be debt free!
Reviewed Nov. 29, 2017
Awesome knowledge on what they are doing and explain everything how many time you need. All the information that I need and the evidence is in my email. Every question that I have the answer fast without hesitating. One of my best choices so far.
Reviewed Nov. 29, 2017
The customer service is exceptional. The agent was very informative and explained every detail. After making sure that this program was something we wanted to pursue he got it approved by the underwriters. He called me to go over all the paperwork and signed them all. And the next day a different agent contacted us and we finished the rest of the paperwork and he welcomed us to the program. So far very professional.
Reviewed Nov. 29, 2017
Before, I wasn't able to afford to pay my credit cards because I was staying without money. I looked at websites but I saw National Debt Relief and I liked it so I called. The enrollment process was good and their reps are doing their job. When creditors call me, I tell them that I'm with National Debt and I give them the number so they could call. Then I hang up the phone if they keep bothering me. It's going to be a year now since I've been with NDR and they have already settled four of my credit cards. I'll be done soon and now I have more money for my kids, and I could take my daughter to Catholic school.
Reviewed Nov. 29, 2017
Enrolling with National Debt Relief was very easy and so far, I'm still with them as I have one more yet to go to complete the program. I like that they communicate very well and they speak on my term. I understand them and I feel very comfortable working with them.
Reviewed Nov. 29, 2017
National Debt Relief was one of the top 10 on Yelp for getting everything taken care of. It was easy to set up with them. A gentleman called me and set up an appointment and he was great. I gave him all the information he needed from me to enroll. I wasn't informed initially of all the transfer fees and all that kind of stuff. But I'd be spending a lot more money trying to settle it myself. It's worth it and I've already recommended them to people.
Reviewed Nov. 29, 2017
National Debt Relief had great reviews from their previous customers, so I went with them for a car payment for a car loan. Their rep was informative with all that the program offered and what the qualifications were, how long it could possibly take, and the potential repercussions of it. He walked me through it and he’d made everything simple. They made sure before I signed that I was within my budget and that I would be able to pay it. It’s a stress reliever and they’ve done pretty good. It's a great program and I’ve had a great experience with them so far.
Reviewed Nov. 29, 2017
I was having difficulties and I didn’t want to go the bankruptcy route or anything like that because I believe everybody is entitled to what they’re owed. So I was just trying to find a way that would facilitate people getting something when you have nothing. I got National Debt Relief and the enrollment went well. They wanted information of course, which was no problem. It went relatively smooth.
I've been with National Debt Relief for a couple of months and they treated me really well. I’m kind of hands off. They negotiate with the company and then the company, they come back with an offer. And if the company accepts it then they contact me and say, “Okay the company has accepted the offer. Are you okay with it?" My expenses were really good. I thought they took a holistic view of your finances or where you currently sit and the debt that you owe and recognize the fact that, “Yes, I don’t care who you are. Everybody has a certain amount of discretionary money.” But they can understand that you have a life that you have to live and you have to buy food. Yes, you can cook at home. That does save money but you have to have something at home to cook. And they definitely recognize that from that standpoint so that was big.
One of the agreements that I entered into them would be, I wouldn’t do credit cards or anything like that so National Debt has not only helped from the debt side of the house but it has also helped in the financial management, as well as other things that we can do to save money on our end for the things that family’s enjoy to do. I would definitely recommend them. I would tell those I would recommend it to, to evaluate their situation of course. If they can get out of it without having to go into something like a National Debt Relief then definitely go through that route. But if you’ve already exhausted all of your individual options it’s a wonderful program.
Reviewed Nov. 29, 2017
I like National Debt Relief's professionalism. They gave me a good monthly payment and they've already paid off four of my creditors in seven months. They got ways to go. Their reps were very friendly and answered all my questions. Good thing is there's a paper trail for everything. Every phone call I make, they followed it up with an email with what I called about. And anytime a debt is negotiated, they ask for my approval on it.
Reviewed Nov. 28, 2017
We was refusing to file bankruptcy, so we turned to National Debt Relief. We were so excited to find out that they had already settled with one of our creditors. Looking forward to being debt free within 2 yrs. Thank You NDR!!!
Reviewed Nov. 28, 2017
Everything so far has been perfect with my enrollment process. Everyone has been very nice and very informative, they were very knowledgeable. And I look forward to settling my debt. It's been a nightmare dealing with these credit card companies. Thanks NDR.
Reviewed Nov. 28, 2017
Very Nice To talk with and they went over everything about the Program. All my Questions were Answered when they needed to be and The Service Representative was very Patient with my Questions. Service Representative let me know everything that I needed to do for my Part.
Reviewed Nov. 28, 2017
They provided great service, they were polite and understanding, and they were willing to listen. They made sure that we understood everything and we're willing to help with any questions. They were quick to get back to us and when they couldn't reach us by phone they emailed us.
Reviewed Nov. 28, 2017
The representative told me everything I would need to know and do to help straighten away my debts. Very helpful. I was giving the 800 number for me to call if I had any problems or issues to contact them and they would help me through them. The representative that help me was very nice and explain things two and three times to me to make sure I totally understood about the debt relief program. I should be all set with the knowledge I was given to help me through this process. Thank you.
Reviewed Nov. 28, 2017
My husband and I just began the process of working with National Debt Relief and everything has been wonderful! We are looking forward to getting help to become debt free. They made it easy to apply and made sure we knew everything we needed to!
Reviewed Nov. 28, 2017
I am very pleased with my experience with National Debt Relief. The representatives were pleasant, knowledgeable and helpful. They answered any questions that I had in easily understood responses. I am more than satisfied with selecting NDR and I would readily refer NDR to anyone else needing help.
Reviewed Nov. 28, 2017
I’m very happy to have followed the thousands of positive reviews for National Debt Relief. I got great customer service. It’s a wonderful program that’ll help me improve my financial situation. You should give them a call if you’re in need of financial help.
Reviewed Nov. 28, 2017
At first we were pretty nervous about whether we should consolidate due to the overwhelming information, but we took a chance and went ahead and did it anyway. It's been four months as being members and they have already saved us over a grand!! That’s a lot of money!! And this is just the beginning. We are so so happy and can’t wait to see what else they can do for us! They’re trustworthy, honest and customer service is fantastic! Thank you NDR!!
Reviewed Nov. 28, 2017
Very thorough! Customer service was excellent and answered all of my questions. Stephen was great with responding to my emails and calls promptly. I feel very comfortable moving forward with the program. It is taking a lot of stress off of me and my family.
Reviewed Nov. 28, 2017
I have had an incredible experience thus far with National Debt Relief. My consultant was Sebastian ** and I have never had a more pleasant experience on the phone. Sebastian asked me questions about my situation and responded to my answers as if we were old friends from high school catching up. I can tell he truly loves his job and cares about those that he is able to help. Because of Sebastian, NDR's BBB rating, and it's other accreditations, I would gladly recommend your services to anyone who is in need of this service. Thank you all for assisting me in breathing my first sigh of relief!
Reviewed Nov. 28, 2017
Just a happy experience to see the debt almost cut in half. Customer service was extremely nice. Very Happy with my experience with the customer service rep. She was friendly and spoke clearly where you can understand her. I never imagined NDR could get this debt down as low as they did. I was excited to get the offer and accepted.
Reviewed Nov. 28, 2017
The experience was very good. The people that I spoke to were knowledgeable and polite. The process time was about what I expected. The questions were a bit personal, but appropriate for the situation. I feel the program will get me back on my feet.
Reviewed Nov. 28, 2017
I would like to praise the professionalism and courtesy of both Marisa ** and Karen **. My time on the phone with them was effortless and time well spent. I went away a very satisfied client. I now expect all of your representatives to maintain this high level of professionalism. Thank you both and thank National Debt Relief for the beginning of a new and less stressful life.
Reviewed Nov. 28, 2017
Very friendly, pleasant and easy to work with. Made me feel like a priority. Put my mind at ease and made it easy to figure out a solution to my debt problems. Gave me a peace of mind and helped lessen my anxiety about how I was going to ever pay my bills and get out of debt. I would definitely recommend to a struggling friend!
Reviewed Nov. 28, 2017
So far I've been totally happy with National Debt Relief. So I give five stars. They have been very informative and have kept me updated. I recommend at least talking to them if you are in any financial trouble. I'm looking forward with their help to become debt free.
Reviewed Nov. 28, 2017
I found National Debt Relief doing an online search. At over $40k in debt, I have been stressed out being harassed by creditors and overwhelmed trying to figure out how to resolve my financial woes. Speaking to Chris ** on the phone was a huge relief. He put my mind at ease, as he patiently explained the program to me. Signing up was very easy, and the follow up Welcome call was just as reassuring. I truly feel as if I’ve taken a step towards a fresh start. I can feel myself breathing easier again for the first time in months. Thank you NDR!
Reviewed Nov. 28, 2017
Thankful for the help, explain everything that I understand, was kind and know what they do as talking about, had all the answers right there for me, and call back was good on time. The 2 ladies sounds beautiful and happen on the phone, just had a good experience.
Reviewed Nov. 28, 2017
Explained and answered all my questions professionally. The importance of the process in each section was carefully brought to my attention. I would strongly recommend National Debt Relief to my friends and family. Their patience was outstanding. Thank you.
Reviewed Nov. 28, 2017
Joel was awesome! Joel explained everything to the T! Joel made it the easy and a comforting experience. Thank you National Debt Relief! Thank you Joel!!! This experience has changed my life, so that I can get out of debt. I hope more people call so their life can be changed.
Reviewed Nov. 28, 2017
All and all I am happy with the process thus far. The over-the-phone Welcome Call is entirely way too much information for my liking but understand it's necessary. Just thankful I get a hard copy I can review/read. I just really hope this program helps me and gets my finances in order. Will rate higher if I see results in the next few months. Thank you for your help!
Reviewed Nov. 28, 2017
Very informative and professional individuals, I will totally recommend the company. They made it so easy and painless, they very professional and they know all the information given. I really appreciate the opportunity to be part of the program.
Reviewed Nov. 28, 2017
I am so appreciative that National Debt Relief was able to get one of my debts settled so quickly only within the first 2 months of the program. At each new settlement I can breathe easier until I have reached my no debt goal. Thank you all so much!!!
Reviewed Nov. 28, 2017
I am so excited, I reach my first debt settlement and I am ecstatic about it. It feels awesome to be able to pay off some debt. I was sure if I made the right decision or not. Until I receive my first offer to settle, I am so looking forward to paying off the rest of my debt. This is just the beginning of me becoming debt free.
Reviewed Nov. 28, 2017
I'm very pleased and happy the way National Debt Relief is taking care of my credit problems. There's no way I could have resolved my credit debt alone. It would have taken forever to pay off my credit cards. I would highly recommend them to anyone that is need of relief from creditors. Thank you!
Reviewed Nov. 28, 2017
My experience with NDR thus far has been excellent, they have kept to their word and have represented my affairs with great respect. I would recommend NDR to anyone who is financially overwhelmed and in need of their professional assistance.
Reviewed Nov. 28, 2017
Thank you all your help. It was fast and convenient. The staff is and was very courteous and helpful. All questions were answered and any concerns. This is a wonderful company for those who find themselves in financial trouble. I will recommend this company in the future.
Reviewed Nov. 28, 2017
I highly recommend National Debt Relief to anyone who is having trouble with creditors and wanting to rebuild their credit. They were very courteous and helpful with any questions or concerns that I had. Also they were very quick to help me get this taken care of!
Reviewed Nov. 28, 2017
Everyone that I have spoken with has been very nice, has treated me with respect and they do not judge you. It was very hard to make the first call, however you find out that you are not the only person having trouble paying the bills. Happy I made the choice to call!
Reviewed Nov. 28, 2017
Very professional and explain the process step by step in a way that was easy to understand. They treated me with courtesy and respect. I am grateful to have found this company and would definitely recommend them to a family member or a friend.
Reviewed Nov. 28, 2017
Everything so far has gone well with this company and the representatives that I'm working with. I didn't feel pushed into anything and the Sales calls and emails were minimal. They waited until I was ready to take the time and set everything up. The representatives were professional and helpful.
Reviewed Nov. 28, 2017
Very knowledgeable and explained things so my husband and I could understand the entire National Debt Relief program. Anthony did what he said he would do, and the underwriting team called us back in less than 24 hours which helps us out greatly.
Reviewed Nov. 28, 2017
Completely satisfied! I highly recommend this program to anyone who has debt that they are trying to deal with. Completely affordable and they are super friendly and will work with you all they can to help you. It’s not like a bankruptcy. It’s not a debt. Consolidation. It’s a group of people working on your side to help settle your debts with your creditors.
Reviewed Nov. 28, 2017
This is my first experience with NDR. I have been helped by a very competent team of experts. Their friendly, kind helpfulness was much appreciated. My sincere thanks to all of whom I was in contact with. I recommend all who seek financial help to contact NDR.
Reviewed Nov. 28, 2017
Customer service was great over the phone. Everything sounded good. Now I will have to see what happens and if this was the best move for me!! I'm looking forward to see how this helps me in the next couple years. Also better understanding on not to rely on credit.
Reviewed Nov. 28, 2017
I've only been with National Debt Relief for 3 months, but everything has gone very smoothly and one of my outstanding accounts has already been resolved. Thanks for giving me some peace of mind in knowing that my financial situation is being resolved and soon I will be debt free!
Reviewed Nov. 28, 2017
I had a very friendly host who explained everything to me. I hope this will help me get out of debt sooner. Not really familiar with the company as of yet. Easy just make the phone call to get the help you need.
Reviewed Nov. 28, 2017
When I started this research to find a credible debt consolidation journey I was scared and not sure of what was going to happen. I chose National Debt Relief and was immediately contacted by a very understand gentleman named Joseph. He counseled me and then proceeded to set up my program. He went over everything in detail and answered all my questions. All in all the whole process from the beginning to the end was very smooth and comforting. Now the healing process is beginning and I feel much better about going through this consolidating process.
Reviewed Nov. 28, 2017
Everyone has been so helpful & compassionate with my delicate situation. I'm already feeling at ease & I'm motivated more than ever before to have another shot at life as well as being the best mother I can be to my children. Thank you for everything thus far!
Reviewed Nov. 28, 2017
This whole process took less than a day and was very well explained. I didn’t feel pressured to join and all my questions were answered. Everyone was very professional and knowledgeable. Thank you Eli and everyone else that helped as well!
Reviewed Nov. 28, 2017
All representatives from Day one since dealing with National Debt Relief have been very Professional, they are very knowledgeable when entailing the purpose of Consumer Debt Relief and didn’t hesitate to answer and explain any questions that I had. They have sent me emails or called to inform me of what’s going on with my account.
Reviewed Nov. 28, 2017
Very pleasant and very professional. The welcoming is very pleasant and looking forward in working these people to get me out of a bad situation. I am hopeful this will be a start of a wonderful life debt free and more secure going forward. I am glad I found them.
Reviewed Nov. 28, 2017
NDR has saved me! While in nursing school with a family of 6, I was unable to work so my debt grew exponentially. Upon graduating, I researched many options for debt repayment and National Debt Relief came up. Since beginning debt relief with NDR, several of my accounts have reached settlement terms and some have even been paid off already. My credit score is on its way up and I can sleep at night knowing that NDR is handling my financial debt matters. I highly recommend this company.
Reviewed Nov. 28, 2017
Very professional and we are very happy with the outcome. It is a relief to beginning freedom from debt. National Debt Relief is a very good company to handle your accounts. Very confidential. We have recommended NDR to other friends who are suffering from medical debt same as we are.
Reviewed Nov. 28, 2017
Just got started with your Company and the experience has been very good. The people I talked to were polite and knew what they were talking about. I received your e-mails that kept me update with mine and your progress.
Reviewed Nov. 28, 2017
I was very impressed with National Debt Relief. They were very professional and very helpful. It took a big burden off my shoulders and I know I will be debt free in no time thanks to their help! If I have any questions they are there to answer any all my questions.
Reviewed Nov. 28, 2017
The personnel we worked with were very knowledgeable and understood our concerns. There was no hidden agendas or disillusions of the upcoming events. They genuinely had a concern for our family and the direction we were heading and wanted to do whatever they could to assist.
Reviewed Nov. 28, 2017
So far everything has been explained to me in detail. All of my questions have been answered. Look forward to starting the process and having a better outlook on my financial needs. Both reps that I've spoken to have been very helpful and nice.
Reviewed Nov. 28, 2017
Everything is going smooth, my debts are getting paid for a lot cheaper than what I really owed & that is pretty cool. All my credit cards are put into one payment I make monthly then this company deals with the creditors for me, pretty soon I'll be debt free.
Reviewed Nov. 28, 2017
I really appreciate the associates who helped in doing my case. They are patient, good listener and do their best to make things clear. When filling and signing the form, I was really surprised how fast it was done. My experience with NDR WAS AMAZING. Keep it up guys! Thanks.
Reviewed Nov. 28, 2017
I got an email last week saying my debt with Discover Card had been settled, and I had been warned that this was going to be the really tough one to settle. They wanted me to pay some money upfront that I didn't have, so instead NDR did some work on their end so we can go ahead with the settlement. I've been paying faithfully into my account with them and that consistency has given me enough credibility that NDR was willing to stick out its neck on my behalf. I'm really, really grateful that NDR does the work that it does. And it does it well and kindly.
Reviewed Nov. 28, 2017
I have been with National Debt Relief since March 2016. I have been 100% pleased and impressed with the company and professional customer service, resolutions and always prompt when it comes to my cases and creditors. I am 72% completed with my debt program and can't wait to finish! They strive for excellence and appreciate treating like I MATTER! Thank you.
Reviewed Nov. 28, 2017
I've been drowning in debt for a while now. But I'm finally starting to come out of it thanks to National Debt Relief. They are so nice when you talk to them and they don't treat you like you are a terrible person just cause you're in debt.
Reviewed Nov. 28, 2017
I have been thus far, consistently satisfied and happy with the customer service and support of folks that are a part of this company. I have only had one experience that was a bit funky. I look forward to our ongoing progress together. Thanks for your help!
Reviewed Nov. 28, 2017
I would recommend to a friend. They explain in details to easy understand the process. Marissa help me with the process and she took her time to go detail by detail how the program is going to help me pay off my debt consolidation. I would recommend to a friend.
Reviewed Nov. 28, 2017
I already invited two friends to try out this program. I was quite pleased with my representatives who were very informative and answered every question I had. I am ready to get out of debt and I felt that they were so supportive and excited about it which made me even more excited.
Reviewed Nov. 28, 2017
Working with Richi and Cadesha on separate occasions ended up being a wonderful experience. My husband and I were very apprehensive about doing the program at first but Richi reassured us that there would be no hidden bills and that this program would be our best interest.
Reviewed Nov. 28, 2017
Excelente Work. I’m very pleased with your work. I will recommend you guys to family and friends. Very professional, personal and very understanding all my situation. They explain steps by steps all my account and all they have accomplish. Thank you very much.
Reviewed Nov. 28, 2017
It’s so helpful to resolve your debt and free from monthly loan payments and credit card bills. And you can save from your monthly earnings. It’s a total relief from debt payments... It’s so helpful. It’s a big thank you to National Debt Relief...
Reviewed Nov. 28, 2017
Representative was well informed, courteous and very polite. Responses were timely and easy to understand. Settlement offer was satisfactory. I felt respected and that my needs were understood and being met. The service as a whole is what I need and want. Thank you.
Reviewed Nov. 28, 2017
Great service provided by Marc ** and Brandon! They both were prodigious people who were patient, understanding, and accepting of everything that went on. They are imbued with excellent communication, and guided me through everything, every step of the way. They kept me apprised, and are great at turn yielding; therefore, allowing others to have a chance to be heard. They are sincere and magnanimous souls that go above and beyond! I thank them for advocating for my right to be debt free and for treating me with respect! I'm glad to have reached out to National Debt Relief!
Reviewed Nov. 28, 2017
at all. Joshua **, Thank You, I could work with you all day every day.
Reviewed Nov. 28, 2017
I would totally recommend the service. Both agents were really helpful and helped and explain everything to me. They went step by step all over the contract. They asked questions and answer all my questions. They gave me all the details about the process and how it is going to work.
Reviewed Nov. 28, 2017
I first enrolled in this company then I left. I am satisfied with them so I came back and re enroll because I like the service. I would recommend to a friend absolutely. They satisfactorily update me all informations in a monthly basis without not asking them, they call me. Ask the creditor update me the agreement they do in my behalf.
Reviewed Nov. 28, 2017
Fantastic. Not only were your representatives knowledgeable about options and details, they were also very helpful in finding me the BEST OPTION for ME and my situation. It was very refreshing and helpful as I move forward to a better financial situation. Thanks much, especially to Mercy, for this assistance.
Reviewed Nov. 28, 2017
Customer service agent spoke too fast for us to understand. If I could make a suggestion, I would have a meeting and explain the importance of speaking slow enough and clearly enough for the clients to understand. Also, they need to explain that when there are 2 people to sign that the second client signs the same document after the first is finished. Otherwise we are very excited about your program. Thank you.
Reviewed Nov. 28, 2017
All staff members I spoke with was very pleasant, patient, good listener, knowledgeable, explained everything the step of the way for me. Looking to be out of debt sooner than expected. Would recommend anyone else who is having financial issues.
Reviewed Nov. 28, 2017
My debt representative was very patient and very educated. He explained everything very well. I felt confident and comfortable with my decision to move forward with the program. He answered all my questions and concerns and in the end I was satisfied with my decision.
Reviewed Nov. 28, 2017
Great service and friendly and knowledgeable on what is going to happen. I have been through this before and I’m sure your company will help me pay off my debt quick and I can catch up on my bills and won’t be stressed.
Reviewed Nov. 28, 2017
Six creditors in my account, one settled in 5 months. For the settled account, the original amount was $2713 and the negotiated amount is $1120. I like the online website that allows me to see the current status of all card accounts and deposits into escrow.
Reviewed Nov. 28, 2017
I recently got an email on regards to a deal that your attorneys worked with one of my credit card companies to negotiate a payment amount and I was very pleased at the amount, I know you guys can help me out and get over all of the debt and be financial free of it all.
Reviewed Nov. 28, 2017
I kept getting more into debt and no matter how many times I tried paying off my credit card, it seemed like every two weeks, it was the same balance. And I figured that if I get another car or whatever, I don't want to sink further into debt, so I reached out to National Debt Relief. The lady who I spoke with was wonderful and super helpful. She was with me all the way through signing the contract. She told me to make sure I have all the profiles updated with the National Debt Relief contact information, which I did and everything's much better now with being contacted by the creditors.
Considering the amount that I was paying for with my creditors, the payments are really manageable. Two out of my five accounts have been resolved, and it's been really easy. I had to make some additional payments to get those accounts squared away but now, they're completely paid in full, which is great. I still have three pending accounts. Out of those three, two of them are Capital One. And now, Capital One has started harassing me again. I may be making contact with National Debt Relief again to get them to speed up a settlement with Capital One.
Reviewed Nov. 28, 2017
I was drowning in credit card debt and I made some research that led me to decide on them. Enrollment was fairly simple and it was done over the phone and then I signed some papers and they emailed them. I had to get approved and National Debt Relief had to pull my credit. I've been able to pay off several credit cards. I couldn't pay just the minimum interest, so they settled several for me. But, there's still a couple more. It came to a point where somebody also threatened to take me to court and they got with them and got that taken care of so I can make payments there.
Every time I've called they've been very responsive to my questions and they call me whenever there's an offer and they email. They are very good about communicating with me and they've been very helpful. They've also negotiated some really good deals. Working with the negotiator was comfortable and the company's customer service has been good. NDR has taken some stress from me.
Reviewed Nov. 28, 2017
National Debt Relief had the best reviews from the people who have used them out of any other companies so I went with them. I submitted my name, phone number and email and someone contacted me in within a day or so. They sent some more information to me via email, read everything with the disclosure and how everything worked and then, started the process pretty quickly. I started the program in March of this past year and three of the credits cards I had debt on have already been closed out. The first two that were settled were probably three months after I started the program when they told me in the beginning that the program can take up to four years. It just basically depends on how far you're in debt and how much the creditors want to work with in the debt relief program. The negotiator was very personable and made me not feel like I was in a bad situation and that it was something that can be taken cared of.
They were very helpful and informative. They stay in contact pretty well and send me all kind of updates on a monthly basis. And as soon the creditor reaches out to them, they tell me "Hey, this person is ready to settle out." They keep me on the loop of what's going on. So, I don't feel like I'm just floating in the wind waiting on somebody to do something. They even offered to speak to my wife to explain the whole process to her. That way, I wouldn't miss out on the little details here and there.
Working with National Debt Relief has changed me in a good way. It did not made me go out and spend money I didn't have which is a plus. And in terms of the cost, it's pretty good. I was paying about $1200 a month on an average with credit card payments before. Now, I'm paying a little over $600 a month to them to handle everything so, it's saving me roughly $500 a month which is good. Overall, they've helped me a lot and I'm very pleased.
Reviewed Nov. 28, 2017
Not being able to pay my regular bills for paying too many credit card bills, I sought National Debt Relief and the experience was a relief. I went in anxious then I was confident and it was a full transition. They provided me with the credit consolidation program which worked by lowering my debt and the payment that I had to pay out. My interaction with the negotiators was very good and promising. They knew what they were talking about and I'm also impressed by the fact that they did it in a faster timeframe than they actually estimate it. I gave them 8 accounts 5 have been settled already. My payments were set up through automatic express. Now, I’m a little less worried about paying bills. It’s one lump sum, which works and gives me hope. I feel that I don’t have to stretch these payments out in 15 years and I should be done within three to five years. National Debt Relief provides very good service and I've recommended them to a friend.
Reviewed Nov. 28, 2017
I had heard nothing but good things about National Debt Relief, whereas some of the other ones that I had heard about just took the consumer’s money. I went through the enrollment process and NDR ended up pulling my records. They came up with an amount with their fees and the amount of debt I owed and a day or two later, they said what my program would be. Another guy called from a different department and set everything up. I signed all the papers electronically, but everything was so small in print. I wish I could have gotten something in the mail where I could have in-hand info. They set me up with somebody else, so I was set up with three different people. Amber was one of the them and she was nice.
But with my husband being without a job two different times this summer, we couldn’t afford the amount with debt. Also, I have back issues and I can’t work for somebody else because I have to be able to sit and stand, and most employers are not going to let that happen. Things got to where I was struggling and it was hard to get back on track. There were a couple of times NDR would put a payment on hold and a couple of times I had to make a payment but it was only half. Amber tried to keep me on the program as much as she could, but we’ve recently opted out of using them.
National Debt Relief has a good program, but things could have been different. We had to make arrangements with the people we owed. NDR told me to call back and tell them within 5 days that they need to return my money, but they said they couldn't return my money because it’s within a certain time frame. The money had been sent out before the 5 business days. I emailed them in less than 5 days, and even if it was 7 or 10 days, there was a time that they didn’t get back to me via email or phone.
Reviewed Nov. 27, 2017
I just started with NDR and it’s a big step to take. Everyone has been so supportive and so informative. Armani made me feel comfortable with the situation which is hard to do because it’s not a comfortable situation to be in. All my questions were answered.
Reviewed Nov. 27, 2017
I was very pleased to have such an informed and understanding professional help me. He did what he said and I received the welcome call when he said. Overall an excellent experience. Would recommend to anyone needing a second chance.
Reviewed Nov. 27, 2017
Both the debt specialist and welcome committee are very knowledgeable about their role, very professional, accurate, and precise. They explained everything in a way a common person can understand. Max ** gave me so much time and effort until my all the documents needed are obtained.
Reviewed Nov. 27, 2017
Good company. Works well with companies and people. Negotiate with my best intentions and did the best to get a good settlement under current situation. People on phone were nice helpful and made sure I was happy and that I had answers to all my questions.
Reviewed Nov. 27, 2017
I am really glad I called them! Their customer service was great and I was very impressed on how quickly they were able to process my information and provided me with the best possible plan for my financial situation. Jeff ** was extremely helpful and made me feel like he really cared about me and was willing to do everything on his power to help me.
Reviewed Nov. 27, 2017
Thank you very much for your help and keep doing a great job, job well done. You guys rock and I am definitely will call you back if I need you in the future, and if I know somebody that needs help with a debt relief I will send them your way. Once again thanks for you help.
Reviewed Nov. 27, 2017
Very efficient, caring, professional and informative experience. I feel I am in good hands with National Debt Relief. Thank you. All my questions were answered clearly. I feel this process is my best choice in my situation. I understand clearly the steps I need to take.
Reviewed Nov. 27, 2017
I called National Debt Relief because I needed help with my financial hardship. I saw that they had an A+ rating with the BBB and they truly lived up to it. I would 100% recommend this company to anyone in my situation.
Reviewed Nov. 27, 2017
The staff I have called have been polite, cheerful, and took the time to ensure that I understood the answers to the questions I had. They never sound rushed, and have been very helpful in assisting me. I spoke to 2 different reps today and both were great.
Reviewed Nov. 27, 2017
I was very satisfied with the help I got for Debt Relief they were very helpful and explained the program with detail. I was informed with the program and how it works and walked through the process and the right information to change my information on my accounts.
Reviewed Nov. 27, 2017
They have worked with me because they understand my situation is real. They lowered my payment instead of me having to cancel and had options for how to accept and payback a settlement offer. I am always upfront and never committed to anything I can't fulfill. But they do work for you, so the small fee that they do get is minor in the larger scope of paying back debts.
Reviewed Nov. 27, 2017
Everyone is so professional and helpful... I would recommend National Debt Relief to anyone!!! The process is easier than I thought and I am on the road to recovery. All the steps are easy to follow. I have dealt with CareOne in the past and they don’t compare to National Debt Relief.
Reviewed Nov. 27, 2017
The 1 year it took for NDR to resolve my debt was amazing! I didn't think I would ever get out of the debt blackhole I was in. But a year's time is all it took to become debt free and getting my credit score back to a good number! Thanks NDR!
Reviewed Nov. 27, 2017
I have been very happy with the help I have received from National Debt Relief. They have answered all my questions and things are moving along with paying off my debt. This has been a very good experience so far instead of it being a very humiliating experience. Thanks so much. I look forward to continue to get things under control.
Reviewed Nov. 27, 2017
The gentleman I spoke with was extremely helpful. He answered all my questions and walked me through every aspect. He explained everything in plain English. If I needed him to go back over something he said he had no problem. He was extremely patient and kind. I am very pleased at this point with the service.
Reviewed Nov. 27, 2017
It was good talking to friendly, helpful people that sound like they really want to help. They also explain every question I had with no issues and very respectful way. Did not mind repeating when I ask them to repeat something. It was good overall.
Reviewed Nov. 27, 2017
Agent reviewed previous information provided to Ms. Ty ** (who was the person that gave me all the information about the debt relief and signed me up). This agent, tone of voice presented a bit irritable, nevertheless, he was responsive to my inquiries.
Reviewed Nov. 27, 2017
Pleasant response to my consultation. Satisfied with the information and questions I exchanged with Ray **. With the knowledge of what's going to happen the nexr 3-4 yrs, I'm confident with your assistance, I will get out from my tight financial troubles.
Reviewed Nov. 27, 2017
Both Royce ** and Evelyn ** did a great job in helping me understand how the program works and what I can expect going forward. Being debt free is something that I want to have accomplished to move on to building great credit to do some major things in the future.
Reviewed Nov. 27, 2017
Program was explained in great detail. Both persons I spoke to were very professional and helpful. After getting off the phone I had a good feeling about the program. On a personal note I feel I'm going to get a good night sleep tonight.
Reviewed Nov. 27, 2017
I am very impressed with my experience thus far. Every person that I have talked to from NDR has been knowledgeable and kind. I could not feel any more comfortable or relieved during this process. I would not want to work with any other company.
Reviewed Nov. 27, 2017
I think everyone was helpful and answered all questions. I like the follow-up and the welcome packet that was received. If anyone asked I would recommend NDR to them to help resolve their debt. I feel comfortable and a big burden has been taken away from me.
Reviewed Nov. 27, 2017
I am very happy with my experience so far. I feel so relieved knowing that in two to three years I will be completely debt free. My creditors seem to work well with NDR too. I am getting more than 50% of my debt reduced so far with the creditors they have been able to settled. Super nice and friendly customer service.
Reviewed Nov. 27, 2017
I am very satisfied thus far with the decision to go thru National Debt Relief. Customer service is great. I have dealt with a couple people and they have been very helpful. They have answered any questions I have had and are very helpful. I am excited to get thru this program.
Reviewed Nov. 27, 2017
The service team was very knowledgeable, patient and answered all my questions timely. I have been battling debt for years and finally feel like this was the best option for me and my family. I look forward to seeing the positive results and what an impact this program will have on my future. I strongly recommend this program to anyone who feels there is no hope.
Reviewed Nov. 27, 2017
David ** and the guy who did my verification call. Sorry forgot your name, great guys, very good at what they do. 5 star service *****. They're very helpful. They explain everything so that you feel comfortable, one the great things is that the thing they tell you are TRUE, I know this because I checked.
Reviewed Nov. 27, 2017
Process was quick and easy. Mark was very informative and made me feel at ease that you guys will be handling my account. The second I person I spoke to was also very informative. I can’t remember his name. I would definitely refer others to this company.
Reviewed Nov. 27, 2017
National Debt Relief has been really clear about the whole process and has answered all my questions with patience. It seemed to be an easy enough process. I feel much more confident about resolving my debt with their help. I highly recommend it.
Reviewed Nov. 27, 2017
Very friendly people to deal with and have been able to help me relieve much of my debt. I would recommend this to anyone who needs help with their finances. The only negative response would be to keep people more informed about what is going on, have more contact within the 5 months period.
Reviewed Nov. 27, 2017
The staff were Compassionate and understanding. They worked with me to find the best options for my situation. The process was so easy. The savings were unbelievable and I will be debt free in less than 3 years!! Would recommend National Debt relief to anyone struggling with credit card debt.
Reviewed Nov. 27, 2017
I've only been a client with National Debt Relief for 5 months and so far National Debt Relief has settled with 3 of my 5 creditors. I am very pleased at their swift actions at negotiating with my creditors. As of now I have no complaints and the monthly payments fit my budget perfectly. Plus I have the choice to add more money to the account to help speed up the process of paying the creditors off. Thank you so much.
Reviewed Nov. 27, 2017
I was really nervous about calling them, but the representative I spoke with was very calming and answered all of my questions. I'm really happy that I made the call, I will be debt free in a couple of years, with their assistance and the payments are affordable. I have nothing but wonderful things to say about this company.
Reviewed Nov. 27, 2017
My program with National Debt Relief was supposed to be for 23 months. I had so much credit card debt and I didn't have any other way to pay it without consolidating it. I gave them a lot of personal information. They looked up the credit card debt, and then, they established the payment process and what I could afford to pay. I pay twice a month for that. However, when I talked to someone the last time, they said it could be longer than 23 months. I was led to believe that it would only be a 23 months process because I'm paying over $250 a month. The person I spoke to was vague about his answers. Other than that, everybody has been very polite.
Reviewed Nov. 27, 2017
Everything went smoothly when I enrolled with National Debt Relief and their rep did a fantastic job. Their service was A-1. They were easy to talk to and were very accessible. There were a couple times early on when I needed a little help and they were more than willing to do what they could. And we made it work. They had good deals with the companies. They got us debt-free and we graduated from their program last month.
Reviewed Nov. 27, 2017
I did a Google search and National Debt Relief came up. They seemed to be reputable enough and when I spoke to their rep, she reinforced that I could trust them. They’re very knowledgeable and very friendly. NDR keeps in contact with me on certain thngs. They email you, they call you and communication is well. They also managed to cut my payments significantly lower. The cost of their service is well worth it and you get what you pay for. I’ve negotiated a couple of accounts with them and they’ve surpassed my expectations. NDR is efficient and they get you results.
Reviewed Nov. 27, 2017
I was in an endless cycle of just being able to pay the minimum balance and I knew there's no way to fight for that. So I did my homework as far as trying to figure out what would be the best way to consolidate debt. I had accounts from other people that used National Debt Relief's service and some of those stuff that was reported online. They also said they had the answers to the hump I was on, so I chose them. Just to be able to consolidate all the debts that I had was huge.
At the end of the day, the consumers should make the choice to understand that the race that they are running isn't a sprint, it's a marathon. They have to be disciplined to follow the program. There is an end in sight but they have to be patient in order to execute National Debt Relief's intent and plan. So, being able to get an idea of what that instinct is going to be and being able to grab on to a fact that I'd be finished at this day gave me some help. I would recommend their service to somebody but I would want to make sure that I would be responsible enough, as crazy as it sounds, to make sure that the person I was talking to clearly understood that just because you're able to consolidate your debt and get a lower payment doesn't mean you can go and rack up for cash.
Reviewed Nov. 27, 2017
I am a single parent and I was having so much that I just wanted to consolidate everything into one easily manageable payment and hopefully come out with a lower amount than what I was paying several. I chose National Debt Relief because of their reputation. Enrollment was very easy and I felt like I was doing the right thing. When I signed up, they had said I should be paid off by November 2018. The program has cut down the debt on one of them. They have several of them accept what they've offered, so I only need to pay my payment. There are still a couple of them that they haven't come in with offers yet, but some of them they have gotten paid completely off. That feels good.
NDR did their figures, and they told me what they'd do. They came up with a figure that I was happy with, that I was certainly going to be able to have more money. Their service is quality, and they make sure creditors are happy. They come up with payment arrangement that is better than what you had before leaving you more funds. National Debt Relief has made dealing with it easier. I always tell them how much I do appreciate it. I have recommended them to a couple of my friends already.
Reviewed Nov. 27, 2017
National Debt Relief as opposed to a different company were easier to work with and they didn’t ask me to put it more than I could at that time. I was with their two year program where I’d be out of debt and it happened. First person I spoke with was Michael and he was awesome with me. But sometimes I’d get calls from different people over there and maybe two out of ten were very rude and not customer service oriented.
It was a little hard to pay because I don’t work. I'm going to school and I have an 11 year old. They said I'm taking on the debt from my ex-husband, which was never discussed about before. I would have preferred that they would have told me in the beginning or I just wouldn’t have paid it. So I kind of find that not good. But Nationstar Relief helped because I didn’t have all that stress of worrying. They’ve dealt with the people. Within the two years they did take care of my outstanding bills. I was led to believe that I would be finished and I am. I was satisfied.
Reviewed Nov. 26, 2017
Representative was very informative about the process and quick to return a call with information to move forward to assist me on credit card debt. Brandon ** was excellent and his customer service was great. He did well at making me feel comfortable because it was not an easy call for me to make.
Reviewed Nov. 26, 2017
My experience has been wonderful so far. I have been pleased with every one I have been in contact with. I am just very anxious for this to be behind me. Not having ever worked with this company I did not know what to expect but would highly recommend this company for debt relief needs!
Reviewed Nov. 26, 2017
My most recent experience has been more than perfect. My first debt has been settled, it is going to be very difficult to find the money to pay it off. But I am so grateful to you for the opportunity to do so. I hope to be out of debt soon, and never own another credit card again.
Reviewed Nov. 26, 2017
Thank you so much National Debt Relief for helping me solve my financial problems. ❤️❤️❤️ I would highly recommend this program to my other friends who are struggling financially. The team members are very helpful about all the questions I have, and the National Debt Relief is really a lifesaver! God speed!
Reviewed Nov. 26, 2017
I felt so relieved after talking to George. Like a ton of bricks were off of me. I got in over my head and Wells Fargo made things worse. I was happy to close my Wells Fargo account and pay the best I can on the debt I owe.
Reviewed Nov. 26, 2017
I am so grateful for National Debt Relief. You are helping me become debt free. I would recommend you to anyone who is having debt Problems. Thanks again for all you are doing and looking forward to being debt free.
Reviewed Nov. 26, 2017
The majority of National Debt Relief's enrollment process was easy. There was a lot more paperwork involved than what I thought but other than that, everything was outstanding including the process of setting it up and the customer service which was very friendly. I looked around with other places and none of them charge quite a bit significantly more than what National Debt charge.
They're very thorough in checking with everything to see if anything's changing like the money that I make. If I had a question or concern I would call during normal business hours and there was always somebody there to contact. But if not, they would call me back right away. The program has worked well so far. I have debt with three creditors and two of them were paid off. I'm working on my third and it's almost going to be done in spring of next year. Working with them has been great and it has helped me significantly that I met someone whom I just married in April. I talked her into setting it up with them as well. They're a very caring and great debt consolidation company to work with.
Reviewed Nov. 26, 2017
I had a bunch of credit card debt. I researched on the internet and National Debt Relief seemed to be the most reputable one. Their enrollment process was pretty easy. They laid everything out for me and told me what I needed to do and made me feel assured that they were going to take care of everything and help me. Their rep told me that we can get it done and he would work with me and keep me updated on everything that was going on and he was very good. He asked what can I afford and what is the best monthly pay for me. He let me decide if I wanted to do it bi-weekly or monthly. Then he said that they're going to work around with me and are going to do what's going to best benefit me.
Working with National Debt Relief has taken a lot of stress off my shoulders. And I don't have to do it by myself as I got somebody there that's going to go through the whole thing with me. Plus, the cost is excellent. I couldn't be more pleased. I had a great overall experience and I would recommend them to anyone. I was skeptical at first, but once I did my research on the company and now that I got to work with them one on one, they definitely are what they say they are and they do what they say that they're going to do.
Reviewed Nov. 26, 2017
I feel comfortable with National Debt Relief. I looked online to see what might be out there that can help me through the situation that I was in. I happened to come across them and I liked what I read. I started almost six months ago and enrolling was smooth, very strict and clear. They told me step by step what I had to do so it wasn’t complicated at all.
They were very friendly and understanding. They’ve assured me that they were going to take care of everything and not to worry. The beginning is the hardest part. My credit score has been affected very much. However, I have to decide if I want to resolve this. My credit score is going to be affected but in the long run, I’ll be able to build it back up. Plus, I won’t have these debts to worry about. And I had to get rid of all the credit cards. The longer that I’m in the program, then I will start to see results. And things are now starting to clear up and my debts are starting to get resolved. I’m still early on the program, but so far they’ve resolved three accounts and I feel great.
So far, everything is going smoothly and they are keeping me up to date. They called me yesterday to let me know and keep me posted on what’s being resolved step by step. I’m having a good experience with them in resolving my issues. It’s a process. It’s going to take time but I feel that this program is working side by side with me and I feel very much relieved now. I would definitely recommend looking into it and considering it, especially if one is in a hard situation like I was in.
Reviewed Nov. 26, 2017
I saw relief help as a reputable way of taking care of some issues as far as our debt as opposed to filing bankruptcy. National Debt Relief has been on top of things. I recently gave them a list of our debts. And they initiated a lift of automatic dates where withdrawals would be made from our checking account. They negotiate with the creditors and let us know whenever an agreement has been made. And as long as we're making the initial deposits allowing them to withdraw from our account every month, so far, it's been working. National Debt's representatives have been very responsive and very good at callbacks and initiating written documentation of what we're doing. There was one time that I noticed they were doing an automatic withdrawal three times instead of twice out of one particular month. I contacted them and they were able to readjust the schedule so that it was continuously twice a month.
One concern I still have is when I went into it, I thought because we were making arrangements with our creditors and showing an earnest effort to try to satisfy the debt in some way, I did not realize it would take such a blow on my credit score that it was like I filed bankruptcy. And it's the part I'm not happy with. Our credit score is really down since we've been doing this. But I feel confident that I knew I'm trying to do what's right as opposed to filing bankruptcy. National Debt had been able to get some of our creditors to agree to a lower amount. But it would be helpful if they send an updated list of the companies they've been able to negotiate with. I need to know who among the companies have not complied or agreed. I have something on file and they call me and let me know and they're good at sending a letter, too. But a composite of the companies that they're working with, where I could see it on one sheet would be good.
Reviewed Nov. 26, 2017
I had a financial issue that I wanted to have some options on. National Debt Relief has a good rating in the Better Business Bureau, which was attractive. I couldn’t find any negative indicators and it was a scary proposition but they seemed to be the best. I brought over 5 accounts to them and they did a settlement negotiation for me. Payments have been on automatic draw set up. I have a bunch of people dealing with the accounts themselves who have been great for the most part and have high level of professionalism. They clinch the numbers and see if it’s something they could attempt while still being profitable. Three of the smaller accounts have been settled but there’s a much larger one that’s got some legal components attached to it right now so I’m in a sticky spot. National Debt Relief has been organized and working with them has put me in a goal. So far, the experience is good.
Reviewed Nov. 26, 2017
National Debt Relief has helped me so far, and I would be glad to get everything settled. They got all my information and got everything together, and everything’s been a good experience. Everybody who I talked to at NDR did a great job and when I had any questions, they answered them for me. I just wish that when I send in a service request that they would send some kind of feedback showing that they’ve got it for it may be a couple of weeks down the road before I hear anything back from them. But I’d tell others to go ahead with NDR, and not be afraid for it will be a good experience for them.
Reviewed Nov. 25, 2017
The team members seemed well informed and repeatedly asked if I had and questions and if I understood. Quick response times on callbacks and email of information. I appreciate these things because this is my first time ever doing anything like this.
Reviewed Nov. 25, 2017
They are professionals. They helped me a lot with good recommendations so far. I appreciate their efforts. Also, they provide me with all information that I needed. I received many letters right away. I can find any question in the package they get sent to me. I feel comfortable now.
Reviewed Nov. 25, 2017
Customer service are prompt in responding inquiries. Did a good job in making a settlement payment in a very reasonable and affordable amount. The fees are low cost. I would definitely recommend this program to people who are having a lot credit cards.
Reviewed Nov. 25, 2017
I am very happy with NDR. They have been nothing but excellent and friendly through the entire process. The call you get when a debt has been resolved is such a good feeling. They are helpful and understanding and really put you at ease. I would recommend NDR to a friend.
Reviewed Nov. 25, 2017
Excellent customer service. Courteous, timely, respectful. No shaming or negative comments. The process was simple and Wade ** was persistent, but not pushy. He worked well with my busy schedule. I feel hopeful that I can be free from this debt in a reasonable time.
Reviewed Nov. 25, 2017
I've been in this program for only a few months, had my first debt resolution and saved over 6000.00, couldn't be more pleased with this result. Looking forward to my next account to be resolved, have no complaints thus far. Customer service has been very helpful, thanks again.
Reviewed Nov. 25, 2017
The only suggestion is you can tell they are Robots reading the same things over and over. I can tell they were just reading what they had to get through the process but both representatives were nice and very understanding to my needs and answered all my questions as needed.
Reviewed Nov. 25, 2017
So excited to see that 3 of my debtors have negotiated quickly in 6 months time. I have received exceptional customer service over the phone. They are knowledgeable and care about helping me get out of debt. I would never have been able to do this on my own.
Reviewed Nov. 25, 2017
My experience with National Debt Relief was wonderful so far. I needed help paying my debt then. I looked up for debt relief companies online and National Debt Relief had higher ratings so I went with them. Their enrollment process was easy and I've been with them since March. The cost was reasonable and their reps have all been really great. National Debt Relief helped me deal with some of the debt and settled a couple of things that I needed to be done. They did really good. I'd tell a friend to give them a shot.
Reviewed Nov. 25, 2017
It has been a great experience dealing with NDR while enrolling in this debt settlement program. They have been very professional, nice and knowledgeable in helping us enroll in this program due to our financial hardship. When you go through a bad financial hardship and all options fail, NDR is a great source to go to for help. They understand you need help and they don't waste any time trying to see what they can do to help you. They are #1 in our book as 100% client satisfaction.
UPDATE ON 03/01/2018: I was very happy with the progress of resolving one of my creditors making it the first one done on my list. I was very satisfied with the settlement that NDR was able to acquire with this creditor. It saved me quite a bit of money on this one creditor.
Reviewed Nov. 25, 2017
I'd like to thank Armani ** and Vanessa ** for explaining your program in such detail and making feel so confident that I was making the right decision without a doubt. I'm looking forward to working with you. Thank you.
Reviewed Nov. 25, 2017
We enrolled in National Debt Relief's program in June and are very impressed with the education, attentiveness, compassion and individual customer service. They have negotiated with creditors on our behalf and over 60% of our debt has been reduced. Definitely one of the best decisions we've ever made. Thankful that we are on the road to financial freedom.
Reviewed Nov. 25, 2017
Everyone was very helpful. Very knowledgeable and understanding. I am looking forward to getting my finances back on track. Communication was great and everyone was pleasant to work with. Hope the rest of the process goes as smoothly. Here’s to being debt free in a few years! Looking forward to starting the year out on the right foot financially. I had to help my family out and it’s nice to know there is some help for me as well. I can now sleep soundly at night knowing I made the correct decision.
Reviewed Nov. 25, 2017
Took 7 months before any accounts were negotiated, only 3 of my accounts were paid and the mark up rate very high 25%... I don't even know where the money went literally. In one week I've made 4 payment arrangements without a problem or fee, and another thing they had a lot of phone issues or some reps really didn't know what a power of attorney was. I wish I would of done this myself from the beginning because I feel like I gave away money. When you're undergoing a lot of financial stress you really aren't thinking clear enough to even handle these issues.
Reviewed Nov. 25, 2017
Some of my credit card debt has been negotiated and I'm very pleased. I received emails about it and a phone call. The person I spoke with was very professional and explained everything. I'm so happy that NDR is handling all of this for me. Saving me a lot of stress. I definitely recommend them. I've been very pleased with them since I started the process. They really seem to care.
Reviewed Nov. 25, 2017
National Debt Relief is in the process of helping us with our overwhelming debt, which we allowed to get out of control. They have stepped in and stopped 15 to 20 phone calls per day, contacted and organized our debtors, saved us a lot of money by negotiating our debt down and keeping us well informed of their success bailing us out of debt.
Reviewed Nov. 25, 2017
I heard one morning that National Debt Relief was offering their services to consolidate someone's debt and would help pay a locked and lowered rate without the high interest that one normally pays on cards. It just felt right and I did a debt consolidation. Christian was my rep and he was caring and concerned about the hardships I was having. I believed he would be able to fix it and he did. But the process takes time and I have to give National a little time to do their work. They're looking into upgrading some of the account services and it seems to be doing well. So far, my experience has been good and I have paid off some things.
Reviewed Nov. 25, 2017
I had S&N Debt Solutions before but they weren’t covering hospital bills and payday loans. National Debt Relief did and their reps have been good to me. They have been settling everything and they told me at what plan I would be able to settle quicker. They also tell me if I need something or if I could get more funds but I’m giving them all I could do right now. It’s a slow process but they’re helping me and I appreciate it.
Reviewed Nov. 25, 2017
We had gotten overwhelmed with bills and we have lost part of our income. We had sold the house and we were getting payments for so long, which stopped, and we didn’t have the money to keep going. I was doing research and National Debt Relief seemed to have a good standing with the Better Business Bureau, so they were the one I called. They went through what I needed and then they faxed it to me and then sent it to me, too, so I have a copy of what I needed to do.
The initial gentleman I spoke with was very good, and he went through the whole process and let me know what ticks back then, and their information was well-written, too. Every person that I talked to has been knowledgeable and was able to help me. My husband died recently and I had to call about a couple of things. And they were very helpful. National Debt had done exactly what they said they were going to, and I think it’s important, and I trust them. Working with them has given me a lot of relief. I know that the bills are getting paid, and several are already paid off, which is a good thing, and it’s helping me. National Debt is a good and reliable company.
Reviewed Nov. 25, 2017
National Debt Relief was willing to work with me about the payment being able to bill twice a month instead of all at one time. They usually keep me informed once a month of what's going on and who they're dealing with. They answered all my questions and they were real courteous. They also sent me a copy of everything that we discussed and before I made a final decision. I kept in touch through emails and they also have their own website set up to my account so I can see everything that's going on. Working with them has eased the phone calls of collectors. Now, I've got a little bit of more money that I could take care of my family with. Everything they're doing is great and I highly recommend them. It's one of the better things I did in my life.
Reviewed Nov. 25, 2017
My bank said that they couldn't help me out so I looked for the next best thing. I called National Debt Relief and I told them my situation and they said that was exactly what they were there for. It has been easier since working with them because I don't have to worry about the things. So far, they told me all the stuff and they all sounded legit. Also, they have lawyers that represent me so it seems normal to me. They're dealing with all the issues and I'm satisfied with them. My bank screwed up my life and National Debt Relief was there to help me.
Reviewed Nov. 24, 2017
I had the pleasure and the great blessing of working with Val ** who very patiently and helpfully explained the program to me in very simple terms that I could easily understand. He earned my trust right away as he was very knowledgeable about how the program works. It's extremely tough to talk about one's financial situation to a stranger, especially if it's not in great shape, but Val made me feel comfortable to be forthcoming and ask the difficult questions. It was a very good experience dealing with NDR!
Reviewed Nov. 24, 2017
Everyone I spoke to was friendly and seemed to care about me as a person and my personal situation. I could tell they weren't just trying to sell me into the program. They truly were trying to do what was best for me. No one made me feel bad about my situation. They answered all questions in a way that could be easily understood and took all the time we needed. After talking to them, I felt like the weight of the world was getting lifted off my shoulders.
Reviewed Nov. 24, 2017
Received correspondence from Collectors on one of my recently resolved debts. Had questions on how it should be handled and was informed by your Agent that NDR was already in contact with the Collectors. Feel that I made the correct decision back in August with partnering with NDR on resolving my our of control debt.
Reviewed Nov. 24, 2017
Everything went smooth since last year I requested services from National Debt Relief, so most of the process was something I was familiarized with. During both processes, the filling all the information process and welcome phone call, both representatives were kind to me, wish makes me feel that there are people that do care for their customers.
Reviewed Nov. 24, 2017
Very helpful and so encouraged to think I have someone on myself. The agency were very helpful and understanding, Great job. I will be recommended to others in the near future, to some of my friends and family member on great program this is. Thank you.
Reviewed Nov. 24, 2017
Amazing service recommend by a great friend. As someone as young as me they made it really easy to understand every step and the whole process from beginning to end. I’m so glad I’ll finally be out of my hole sooner than I ever would have expected.
Reviewed Nov. 24, 2017
So far Steven and my team have really been awesome to me and have eased my mind a great bit. I really didn't know what I was going to do! They seem to have covered all the bases. I never thought I could be debt free. Look forward to working with them. Thank you all!!
Reviewed Nov. 24, 2017
I was so overwhelmed with my bills that I could not sleep thinking how in the world did I get myself in this nightmare, so I National Debt Relief thank you again. Everyone I spoke to explained everything and once again thank you.
Reviewed Nov. 24, 2017
So far so good. Very nice & polite. Don't judge & that's very nice & a relief. Happy they were able to help me. Feeling lost in debt stinks and I'm greatly that I found this company. After reading reviews I chose them and it's been very easy and stress free.
Reviewed Nov. 24, 2017
I was treated with great service. They gave excellent information, that was easy to understand. I felt that the service that I received was very knowledgeable, and helpful for me. At the end of the enrollment I felt relieved of the burden that I had done to myself.
Reviewed Nov. 24, 2017
Awesome!! Great customer service. I’m excited to be a part of National Debt company. Thank you. I can’t wait to be debt free. I like the enrollment process. Easy and fast. No complications. Thank you.
Reviewed Nov. 24, 2017
Nation Debt Relief they help you get rid off debt. Customer Services is very helpful and they listen to any question you have. They review your account step by step. They answer all question. They are great, fast and you don't wait on phone line.
Reviewed Nov. 24, 2017
Very good with your debt. They take and contact all your creditors and make a great deal that almost 1/2 of the amount you owe and set up monthly payments that covers all of your bills in one payment. They will even work with you to make sure you can make the amount and if not then they will try and lower it and whatever they can do to make it more simple to pay all of what you owe to all of them.
Updated review: May 25, 2018
Thank you NDR!
Original Review: Nov. 24, 2017
I am very pleased with the negotiation process that National Debt consolidation has handled on my behalf. I am not pleased with some of the customer service during this process! There have been 2 extremely RUDE representatives who seemingly do not understand basic questions and become evasive to cover up their lack of training. Unprofessional behavior and childish attitude is unacceptable in any business. I must comment I have also had excellent customer service experiences on several occasions. Overall it’s been a positive experience and I would recommend NDR. Personally, I might research other debt consolidation if I have one more negative experience.
Reviewed Nov. 24, 2017
I was feeling overwhelmed in making all my payments and barely knocking them down after the interest each month. This was a reasonable way for me to resolve my debt. Everyone is very understanding and helpful when I call for information or assistance on the portal.
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