Buyer's Choice Award Winner

National Debt Relief Reviews

4,882,006reviews on ConsumerAffairs are verified
  • We require contact information to ensure our reviewers are real.
  • Our moderators read all reviews to verify quality and helpfulness.
  • We use intelligent software that helps us maintain the integrity of reviews.
+2 more
Author picture
Edited by: Amanda Futrell
Author picture
Fact-checked by: Jon Bortin

About National Debt Relief

National Debt Relief is one of the largest debt settlement companies in the U.S. Founded in 2009, National Debt Relief negotiates with creditors to reduce how much you owe on unsecured debts such as credit cards, personal loans, medical bills, private student loans and collections. It offers personalized plans to help you resolve debt, along with support from dedicated debt specialists.

Pros
  • Free consultation with debt coach
  • Free debt relief quote
  • Numerous accreditations
  • Professional and responsive customer support
  • Easy enrollment process
Cons
  • Fees can reduce overall savings
  • Not available in all states

National Debt Relief Reviews

Over 50k reviews since 2016

Filter by Rating

  • (50,785)
  • (5,509)
  • (1,362)
  • (594)
  • (498)

Popular Mentions

    How do I know I can trust these reviews about National Debt Relief?
    • 4,882,006 reviews on ConsumerAffairs are verified.
    • We require contact information to ensure our reviewers are real.
    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Top reviews
    • Top reviews
    • Recent
    • Oldest
    • Most helpful

    A link has directed you to this review. Its location on this page may change next time you visit.

    3 featured reviews
    How do I know I can trust these reviews about National Debt Relief?
    • 4,882,006 reviews on ConsumerAffairs are verified.
    • We require contact information to ensure our reviewers are real.
    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Page 223 Reviews 44035 - 44235
    Verified purchase
    PriceStaffProcess

    Reviewed Nov. 28, 2017

    Completely satisfied! I highly recommend this program to anyone who has debt that they are trying to deal with. Completely affordable and they are super friendly and will work with you all they can to help you. It’s not like a bankruptcy. It’s not a debt. Consolidation. It’s a group of people working on your side to help settle your debts with your creditors.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Nov. 28, 2017

    This is my first experience with NDR. I have been helped by a very competent team of experts. Their friendly, kind helpfulness was much appreciated. My sincere thanks to all of whom I was in contact with. I recommend all who seek financial help to contact NDR.

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed Nov. 28, 2017

    Customer service was great over the phone. Everything sounded good. Now I will have to see what happens and if this was the best move for me!! I'm looking forward to see how this helps me in the next couple years. Also better understanding on not to rely on credit.

    Thanks for your vote!
    Verified purchase

    Reviewed Nov. 28, 2017

    I've only been with National Debt Relief for 3 months, but everything has gone very smoothly and one of my outstanding accounts has already been resolved. Thanks for giving me some peace of mind in knowing that my financial situation is being resolved and soon I will be debt free!

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed Nov. 28, 2017

    I had a very friendly host who explained everything to me. I hope this will help me get out of debt sooner. Not really familiar with the company as of yet. Easy just make the phone call to get the help you need.

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed Nov. 28, 2017

    When I started this research to find a credible debt consolidation journey I was scared and not sure of what was going to happen. I chose National Debt Relief and was immediately contacted by a very understand gentleman named Joseph. He counseled me and then proceeded to set up my program. He went over everything in detail and answered all my questions. All in all the whole process from the beginning to the end was very smooth and comforting. Now the healing process is beginning and I feel much better about going through this consolidating process.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Nov. 28, 2017

    Everyone has been so helpful & compassionate with my delicate situation. I'm already feeling at ease & I'm motivated more than ever before to have another shot at life as well as being the best mother I can be to my children. Thank you for everything thus far!

    Thanks for your vote!
    Verified purchase
    StaffProcessTransparency

    Reviewed Nov. 28, 2017

    This whole process took less than a day and was very well explained. I didn’t feel pressured to join and all my questions were answered. Everyone was very professional and knowledgeable. Thank you Eli and everyone else that helped as well!

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed Nov. 28, 2017

    All representatives from Day one since dealing with National Debt Relief have been very Professional, they are very knowledgeable when entailing the purpose of Consumer Debt Relief and didn’t hesitate to answer and explain any questions that I had. They have sent me emails or called to inform me of what’s going on with my account.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Nov. 28, 2017

    Very pleasant and very professional. The welcoming is very pleasant and looking forward in working these people to get me out of a bad situation. I am hopeful this will be a start of a wonderful life debt free and more secure going forward. I am glad I found them.

    Thanks for your vote!
    Verified purchase

    Reviewed Nov. 28, 2017

    NDR has saved me! While in nursing school with a family of 6, I was unable to work so my debt grew exponentially. Upon graduating, I researched many options for debt repayment and National Debt Relief came up. Since beginning debt relief with NDR, several of my accounts have reached settlement terms and some have even been paid off already. My credit score is on its way up and I can sleep at night knowing that NDR is handling my financial debt matters. I highly recommend this company.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Nov. 28, 2017

    Very professional and we are very happy with the outcome. It is a relief to beginning freedom from debt. National Debt Relief is a very good company to handle your accounts. Very confidential. We have recommended NDR to other friends who are suffering from medical debt same as we are.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Nov. 28, 2017

    Just got started with your Company and the experience has been very good. The people I talked to were polite and knew what they were talking about. I received your e-mails that kept me update with mine and your progress.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Nov. 28, 2017

    I was very impressed with National Debt Relief. They were very professional and very helpful. It took a big burden off my shoulders and I know I will be debt free in no time thanks to their help! If I have any questions they are there to answer any all my questions.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Nov. 28, 2017

    The personnel we worked with were very knowledgeable and understood our concerns. There was no hidden agendas or disillusions of the upcoming events. They genuinely had a concern for our family and the direction we were heading and wanted to do whatever they could to assist.

    Thanks for your vote!
    Verified purchase
    StaffTransparency

    Reviewed Nov. 28, 2017

    So far everything has been explained to me in detail. All of my questions have been answered. Look forward to starting the process and having a better outlook on my financial needs. Both reps that I've spoken to have been very helpful and nice.

    Thanks for your vote!
    Verified purchase
    Price

    Reviewed Nov. 28, 2017

    Everything is going smooth, my debts are getting paid for a lot cheaper than what I really owed & that is pretty cool. All my credit cards are put into one payment I make monthly then this company deals with the creditors for me, pretty soon I'll be debt free.

    Thanks for your vote!
    Verified purchase
    StaffTransparency

    Reviewed Nov. 28, 2017

    I really appreciate the associates who helped in doing my case. They are patient, good listener and do their best to make things clear. When filling and signing the form, I was really surprised how fast it was done. My experience with NDR WAS AMAZING. Keep it up guys! Thanks.

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed Nov. 28, 2017

    I got an email last week saying my debt with Discover Card had been settled, and I had been warned that this was going to be the really tough one to settle. They wanted me to pay some money upfront that I didn't have, so instead NDR did some work on their end so we can go ahead with the settlement. I've been paying faithfully into my account with them and that consistency has given me enough credibility that NDR was willing to stick out its neck on my behalf. I'm really, really grateful that NDR does the work that it does. And it does it well and kindly.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Nov. 28, 2017

    I have been with National Debt Relief since March 2016. I have been 100% pleased and impressed with the company and professional customer service, resolutions and always prompt when it comes to my cases and creditors. I am 72% completed with my debt program and can't wait to finish! They strive for excellence and appreciate treating like I MATTER! Thank you.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Nov. 28, 2017

    I've been drowning in debt for a while now. But I'm finally starting to come out of it thanks to National Debt Relief. They are so nice when you talk to them and they don't treat you like you are a terrible person just cause you're in debt.

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed Nov. 28, 2017

    I have been thus far, consistently satisfied and happy with the customer service and support of folks that are a part of this company. I have only had one experience that was a bit funky. I look forward to our ongoing progress together. Thanks for your help!

    Thanks for your vote!
    Verified purchase
    ProcessTransparency

    Reviewed Nov. 28, 2017

    I would recommend to a friend. They explain in details to easy understand the process. Marissa help me with the process and she took her time to go detail by detail how the program is going to help me pay off my debt consolidation. I would recommend to a friend.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Nov. 28, 2017

    I already invited two friends to try out this program. I was quite pleased with my representatives who were very informative and answered every question I had. I am ready to get out of debt and I felt that they were so supportive and excited about it which made me even more excited.

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed Nov. 28, 2017

    Working with Richi and Cadesha on separate occasions ended up being a wonderful experience. My husband and I were very apprehensive about doing the program at first but Richi reassured us that there would be no hidden bills and that this program would be our best interest.

    Thanks for your vote!
    Verified purchase
    StaffTransparency

    Reviewed Nov. 28, 2017

    Excelente Work. I’m very pleased with your work. I will recommend you guys to family and friends. Very professional, personal and very understanding all my situation. They explain steps by steps all my account and all they have accomplish. Thank you very much.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Nov. 28, 2017

    It’s so helpful to resolve your debt and free from monthly loan payments and credit card bills. And you can save from your monthly earnings. It’s a total relief from debt payments... It’s so helpful. It’s a big thank you to National Debt Relief...

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Nov. 28, 2017

    Representative was well informed, courteous and very polite. Responses were timely and easy to understand. Settlement offer was satisfactory. I felt respected and that my needs were understood and being met. The service as a whole is what I need and want. Thank you.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed Nov. 28, 2017

    Great service provided by Marc ** and Brandon! They both were prodigious people who were patient, understanding, and accepting of everything that went on. They are imbued with excellent communication, and guided me through everything, every step of the way. They kept me apprised, and are great at turn yielding; therefore, allowing others to have a chance to be heard. They are sincere and magnanimous souls that go above and beyond! I thank them for advocating for my right to be debt free and for treating me with respect! I'm glad to have reached out to National Debt Relief!

    Thanks for your vote!
    Verified purchase

    Reviewed Nov. 28, 2017

    Took us long enough to decide what to do, It has been a very Important experience for us. We Thank all for the help you gave, since I am not computer savvy

    at all. Joshua **, Thank You, I could work with you all day every day.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcessTransparency

    Reviewed Nov. 28, 2017

    I would totally recommend the service. Both agents were really helpful and helped and explain everything to me. They went step by step all over the contract. They asked questions and answer all my questions. They gave me all the details about the process and how it is going to work.

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed Nov. 28, 2017

    I first enrolled in this company then I left. I am satisfied with them so I came back and re enroll because I like the service. I would recommend to a friend absolutely. They satisfactorily update me all informations in a monthly basis without not asking them, they call me. Ask the creditor update me the agreement they do in my behalf.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Nov. 28, 2017

    Fantastic. Not only were your representatives knowledgeable about options and details, they were also very helpful in finding me the BEST OPTION for ME and my situation. It was very refreshing and helpful as I move forward to a better financial situation. Thanks much, especially to Mercy, for this assistance.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcessTransparency

    Reviewed Nov. 28, 2017

    Customer service agent spoke too fast for us to understand. If I could make a suggestion, I would have a meeting and explain the importance of speaking slow enough and clearly enough for the clients to understand. Also, they need to explain that when there are 2 people to sign that the second client signs the same document after the first is finished. Otherwise we are very excited about your program. Thank you.

    Thanks for your vote!
    Verified purchase
    StaffTransparency

    Reviewed Nov. 28, 2017

    All staff members I spoke with was very pleasant, patient, good listener, knowledgeable, explained everything the step of the way for me. Looking to be out of debt sooner than expected. Would recommend anyone else who is having financial issues.

    Thanks for your vote!
    Verified purchase
    StaffProcessTransparency

    Reviewed Nov. 28, 2017

    My debt representative was very patient and very educated. He explained everything very well. I felt confident and comfortable with my decision to move forward with the program. He answered all my questions and concerns and in the end I was satisfied with my decision.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Nov. 28, 2017

    Great service and friendly and knowledgeable on what is going to happen. I have been through this before and I’m sure your company will help me pay off my debt quick and I can catch up on my bills and won’t be stressed.

    Thanks for your vote!
    Verified purchase

    Reviewed Nov. 28, 2017

    Six creditors in my account, one settled in 5 months. For the settled account, the original amount was $2713 and the negotiated amount is $1120. I like the online website that allows me to see the current status of all card accounts and deposits into escrow.

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed Nov. 28, 2017

    I recently got an email on regards to a deal that your attorneys worked with one of my credit card companies to negotiate a payment amount and I was very pleased at the amount, I know you guys can help me out and get over all of the debt and be financial free of it all.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Nov. 28, 2017

    I kept getting more into debt and no matter how many times I tried paying off my credit card, it seemed like every two weeks, it was the same balance. And I figured that if I get another car or whatever, I don't want to sink further into debt, so I reached out to National Debt Relief. The lady who I spoke with was wonderful and super helpful. She was with me all the way through signing the contract. She told me to make sure I have all the profiles updated with the National Debt Relief contact information, which I did and everything's much better now with being contacted by the creditors.

    Considering the amount that I was paying for with my creditors, the payments are really manageable. Two out of my five accounts have been resolved, and it's been really easy. I had to make some additional payments to get those accounts squared away but now, they're completely paid in full, which is great. I still have three pending accounts. Out of those three, two of them are Capital One. And now, Capital One has started harassing me again. I may be making contact with National Debt Relief again to get them to speed up a settlement with Capital One.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Nov. 28, 2017

    Not being able to pay my regular bills for paying too many credit card bills, I sought National Debt Relief and the experience was a relief. I went in anxious then I was confident and it was a full transition. They provided me with the credit consolidation program which worked by lowering my debt and the payment that I had to pay out. My interaction with the negotiators was very good and promising. They knew what they were talking about and I'm also impressed by the fact that they did it in a faster timeframe than they actually estimate it. I gave them 8 accounts 5 have been settled already. My payments were set up through automatic express. Now, I’m a little less worried about paying bills. It’s one lump sum, which works and gives me hope. I feel that I don’t have to stretch these payments out in 15 years and I should be done within three to five years. National Debt Relief provides very good service and I've recommended them to a friend.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcess

    Reviewed Nov. 28, 2017

    I had heard nothing but good things about National Debt Relief, whereas some of the other ones that I had heard about just took the consumer’s money. I went through the enrollment process and NDR ended up pulling my records. They came up with an amount with their fees and the amount of debt I owed and a day or two later, they said what my program would be. Another guy called from a different department and set everything up. I signed all the papers electronically, but everything was so small in print. I wish I could have gotten something in the mail where I could have in-hand info. They set me up with somebody else, so I was set up with three different people. Amber was one of the them and she was nice.

    But with my husband being without a job two different times this summer, we couldn’t afford the amount with debt. Also, I have back issues and I can’t work for somebody else because I have to be able to sit and stand, and most employers are not going to let that happen. Things got to where I was struggling and it was hard to get back on track. There were a couple of times NDR would put a payment on hold and a couple of times I had to make a payment but it was only half. Amber tried to keep me on the program as much as she could, but we’ve recently opted out of using them.

    National Debt Relief has a good program, but things could have been different. We had to make arrangements with the people we owed. NDR told me to call back and tell them within 5 days that they need to return my money, but they said they couldn't return my money because it’s within a certain time frame. The money had been sent out before the 5 business days. I emailed them in less than 5 days, and even if it was 7 or 10 days, there was a time that they didn’t get back to me via email or phone.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Nov. 28, 2017

    I was drowning in credit card debt and I made some research that led me to decide on them. Enrollment was fairly simple and it was done over the phone and then I signed some papers and they emailed them. I had to get approved and National Debt Relief had to pull my credit. I've been able to pay off several credit cards. I couldn't pay just the minimum interest, so they settled several for me. But, there's still a couple more. It came to a point where somebody also threatened to take me to court and they got with them and got that taken care of so I can make payments there.

    Every time I've called they've been very responsive to my questions and they call me whenever there's an offer and they email. They are very good about communicating with me and they've been very helpful. They've also negotiated some really good deals. Working with the negotiator was comfortable and the company's customer service has been good. NDR has taken some stress from me.

    Thanks for your vote!
    Verified purchase
    Customer ServicePriceStaffProcessTransparency

    Reviewed Nov. 28, 2017

    National Debt Relief had the best reviews from the people who have used them out of any other companies so I went with them. I submitted my name, phone number and email and someone contacted me in within a day or so. They sent some more information to me via email, read everything with the disclosure and how everything worked and then, started the process pretty quickly. I started the program in March of this past year and three of the credits cards I had debt on have already been closed out. The first two that were settled were probably three months after I started the program when they told me in the beginning that the program can take up to four years. It just basically depends on how far you're in debt and how much the creditors want to work with in the debt relief program. The negotiator was very personable and made me not feel like I was in a bad situation and that it was something that can be taken cared of.

    They were very helpful and informative. They stay in contact pretty well and send me all kind of updates on a monthly basis. And as soon the creditor reaches out to them, they tell me "Hey, this person is ready to settle out." They keep me on the loop of what's going on. So, I don't feel like I'm just floating in the wind waiting on somebody to do something. They even offered to speak to my wife to explain the whole process to her. That way, I wouldn't miss out on the little details here and there.

    Working with National Debt Relief has changed me in a good way. It did not made me go out and spend money I didn't have which is a plus. And in terms of the cost, it's pretty good. I was paying about $1200 a month on an average with credit card payments before. Now, I'm paying a little over $600 a month to them to handle everything so, it's saving me roughly $500 a month which is good. Overall, they've helped me a lot and I'm very pleased.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Nov. 27, 2017

    I just started with NDR and it’s a big step to take. Everyone has been so supportive and so informative. Armani made me feel comfortable with the situation which is hard to do because it’s not a comfortable situation to be in. All my questions were answered.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Nov. 27, 2017

    I was very pleased to have such an informed and understanding professional help me. He did what he said and I received the welcome call when he said. Overall an excellent experience. Would recommend to anyone needing a second chance.

    Thanks for your vote!
    Verified purchase
    StaffTransparency

    Reviewed Nov. 27, 2017

    Both the debt specialist and welcome committee are very knowledgeable about their role, very professional, accurate, and precise. They explained everything in a way a common person can understand. Max ** gave me so much time and effort until my all the documents needed are obtained.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Nov. 27, 2017

    Good company. Works well with companies and people. Negotiate with my best intentions and did the best to get a good settlement under current situation. People on phone were nice helpful and made sure I was happy and that I had answers to all my questions.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Nov. 27, 2017

    I am really glad I called them! Their customer service was great and I was very impressed on how quickly they were able to process my information and provided me with the best possible plan for my financial situation. Jeff ** was extremely helpful and made me feel like he really cared about me and was willing to do everything on his power to help me.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Nov. 27, 2017

    Thank you very much for your help and keep doing a great job, job well done. You guys rock and I am definitely will call you back if I need you in the future, and if I know somebody that needs help with a debt relief I will send them your way. Once again thanks for you help.

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed Nov. 27, 2017

    Very efficient, caring, professional and informative experience. I feel I am in good hands with National Debt Relief. Thank you. All my questions were answered clearly. I feel this process is my best choice in my situation. I understand clearly the steps I need to take.

    Thanks for your vote!
    Verified purchase

    Reviewed Nov. 27, 2017

    I called National Debt Relief because I needed help with my financial hardship. I saw that they had an A+ rating with the BBB and they truly lived up to it. I would 100% recommend this company to anyone in my situation.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Nov. 27, 2017

    The staff I have called have been polite, cheerful, and took the time to ensure that I understood the answers to the questions I had. They never sound rushed, and have been very helpful in assisting me. I spoke to 2 different reps today and both were great.

    Thanks for your vote!
    Verified purchase
    StaffProcessTransparency

    Reviewed Nov. 27, 2017

    I was very satisfied with the help I got for Debt Relief they were very helpful and explained the program with detail. I was informed with the program and how it works and walked through the process and the right information to change my information on my accounts.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Nov. 27, 2017

    They have worked with me because they understand my situation is real. They lowered my payment instead of me having to cancel and had options for how to accept and payback a settlement offer. I am always upfront and never committed to anything I can't fulfill. But they do work for you, so the small fee that they do get is minor in the larger scope of paying back debts.

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed Nov. 27, 2017

    Everyone is so professional and helpful... I would recommend National Debt Relief to anyone!!! The process is easier than I thought and I am on the road to recovery. All the steps are easy to follow. I have dealt with CareOne in the past and they don’t compare to National Debt Relief.

    Thanks for your vote!
    Verified purchase

    Reviewed Nov. 27, 2017

    The 1 year it took for NDR to resolve my debt was amazing! I didn't think I would ever get out of the debt blackhole I was in. But a year's time is all it took to become debt free and getting my credit score back to a good number! Thanks NDR!

    Thanks for your vote!
    Verified purchase

    Reviewed Nov. 27, 2017

    I have been very happy with the help I have received from National Debt Relief. They have answered all my questions and things are moving along with paying off my debt. This has been a very good experience so far instead of it being a very humiliating experience. Thanks so much. I look forward to continue to get things under control.

    Thanks for your vote!
    Verified purchase
    StaffTransparency

    Reviewed Nov. 27, 2017

    The gentleman I spoke with was extremely helpful. He answered all my questions and walked me through every aspect. He explained everything in plain English. If I needed him to go back over something he said he had no problem. He was extremely patient and kind. I am very pleased at this point with the service.

    Thanks for your vote!
    Verified purchase
    StaffTransparency

    Reviewed Nov. 27, 2017

    It was good talking to friendly, helpful people that sound like they really want to help. They also explain every question I had with no issues and very respectful way. Did not mind repeating when I ask them to repeat something. It was good overall.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Nov. 27, 2017

    Agent reviewed previous information provided to Ms. Ty ** (who was the person that gave me all the information about the debt relief and signed me up). This agent, tone of voice presented a bit irritable, nevertheless, he was responsive to my inquiries.

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed Nov. 27, 2017

    Pleasant response to my consultation. Satisfied with the information and questions I exchanged with Ray **. With the knowledge of what's going to happen the nexr 3-4 yrs, I'm confident with your assistance, I will get out from my tight financial troubles.

    Thanks for your vote!
    Verified purchase
    Process

    Reviewed Nov. 27, 2017

    Both Royce ** and Evelyn ** did a great job in helping me understand how the program works and what I can expect going forward. Being debt free is something that I want to have accomplished to move on to building great credit to do some major things in the future.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcessTransparency

    Reviewed Nov. 27, 2017

    Program was explained in great detail. Both persons I spoke to were very professional and helpful. After getting off the phone I had a good feeling about the program. On a personal note I feel I'm going to get a good night sleep tonight.

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed Nov. 27, 2017

    I am very impressed with my experience thus far. Every person that I have talked to from NDR has been knowledgeable and kind. I could not feel any more comfortable or relieved during this process. I would not want to work with any other company.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Nov. 27, 2017

    I think everyone was helpful and answered all questions. I like the follow-up and the welcome packet that was received. If anyone asked I would recommend NDR to them to help resolve their debt. I feel comfortable and a big burden has been taken away from me.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Nov. 27, 2017

    I am very happy with my experience so far. I feel so relieved knowing that in two to three years I will be completely debt free. My creditors seem to work well with NDR too. I am getting more than 50% of my debt reduced so far with the creditors they have been able to settled. Super nice and friendly customer service.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcess

    Reviewed Nov. 27, 2017

    I am very satisfied thus far with the decision to go thru National Debt Relief. Customer service is great. I have dealt with a couple people and they have been very helpful. They have answered any questions I have had and are very helpful. I am excited to get thru this program.

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed Nov. 27, 2017

    The service team was very knowledgeable, patient and answered all my questions timely. I have been battling debt for years and finally feel like this was the best option for me and my family. I look forward to seeing the positive results and what an impact this program will have on my future. I strongly recommend this program to anyone who feels there is no hope.

    Thanks for your vote!
    Verified purchase
    StaffTransparency

    Reviewed Nov. 27, 2017

    David ** and the guy who did my verification call. Sorry forgot your name, great guys, very good at what they do. 5 star service *****. They're very helpful. They explain everything so that you feel comfortable, one the great things is that the thing they tell you are TRUE, I know this because I checked.

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed Nov. 27, 2017

    Process was quick and easy. Mark was very informative and made me feel at ease that you guys will be handling my account. The second I person I spoke to was also very informative. I can’t remember his name. I would definitely refer others to this company.

    Thanks for your vote!
    Verified purchase
    ProcessTransparency

    Reviewed Nov. 27, 2017

    National Debt Relief has been really clear about the whole process and has answered all my questions with patience. It seemed to be an easy enough process. I feel much more confident about resolving my debt with their help. I highly recommend it.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Nov. 27, 2017

    Very friendly people to deal with and have been able to help me relieve much of my debt. I would recommend this to anyone who needs help with their finances. The only negative response would be to keep people more informed about what is going on, have more contact within the 5 months period.

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed Nov. 27, 2017

    The staff were Compassionate and understanding. They worked with me to find the best options for my situation. The process was so easy. The savings were unbelievable and I will be debt free in less than 3 years!! Would recommend National Debt relief to anyone struggling with credit card debt.

    Thanks for your vote!
    Verified purchase

    Reviewed Nov. 27, 2017

    I've only been a client with National Debt Relief for 5 months and so far National Debt Relief has settled with 3 of my 5 creditors. I am very pleased at their swift actions at negotiating with my creditors. As of now I have no complaints and the monthly payments fit my budget perfectly. Plus I have the choice to add more money to the account to help speed up the process of paying the creditors off. Thank you so much.

    Thanks for your vote!
    Verified purchase
    Customer ServicePriceStaff

    Reviewed Nov. 27, 2017

    I was really nervous about calling them, but the representative I spoke with was very calming and answered all of my questions. I'm really happy that I made the call, I will be debt free in a couple of years, with their assistance and the payments are affordable. I have nothing but wonderful things to say about this company.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Nov. 27, 2017

    My program with National Debt Relief was supposed to be for 23 months. I had so much credit card debt and I didn't have any other way to pay it without consolidating it. I gave them a lot of personal information. They looked up the credit card debt, and then, they established the payment process and what I could afford to pay. I pay twice a month for that. However, when I talked to someone the last time, they said it could be longer than 23 months. I was led to believe that it would only be a 23 months process because I'm paying over $250 a month. The person I spoke to was vague about his answers. Other than that, everybody has been very polite.

    Thanks for your vote!
    Verified purchase
    Process

    Reviewed Nov. 27, 2017

    I am a single parent and I was having so much that I just wanted to consolidate everything into one easily manageable payment and hopefully come out with a lower amount than what I was paying several. I chose National Debt Relief because of their reputation. Enrollment was very easy and I felt like I was doing the right thing. When I signed up, they had said I should be paid off by November 2018. The program has cut down the debt on one of them. They have several of them accept what they've offered, so I only need to pay my payment. There are still a couple of them that they haven't come in with offers yet, but some of them they have gotten paid completely off. That feels good.

    NDR did their figures, and they told me what they'd do. They came up with a figure that I was happy with, that I was certainly going to be able to have more money. Their service is quality, and they make sure creditors are happy. They come up with payment arrangement that is better than what you had before leaving you more funds. National Debt Relief has made dealing with it easier. I always tell them how much I do appreciate it. I have recommended them to a couple of my friends already.

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed Nov. 27, 2017

    Everything went smoothly when I enrolled with National Debt Relief and their rep did a fantastic job. Their service was A-1. They were easy to talk to and were very accessible. There were a couple times early on when I needed a little help and they were more than willing to do what they could. And we made it work. They had good deals with the companies. They got us debt-free and we graduated from their program last month.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Nov. 27, 2017

    National Debt Relief as opposed to a different company were easier to work with and they didn’t ask me to put it more than I could at that time. I was with their two year program where I’d be out of debt and it happened. First person I spoke with was Michael and he was awesome with me. But sometimes I’d get calls from different people over there and maybe two out of ten were very rude and not customer service oriented.

    It was a little hard to pay because I don’t work. I'm going to school and I have an 11 year old. They said I'm taking on the debt from my ex-husband, which was never discussed about before. I would have preferred that they would have told me in the beginning or I just wouldn’t have paid it. So I kind of find that not good. But Nationstar Relief helped because I didn’t have all that stress of worrying. They’ve dealt with the people. Within the two years they did take care of my outstanding bills. I was led to believe that I would be finished and I am. I was satisfied.

    Thanks for your vote!
    Verified purchase
    Process

    Reviewed Nov. 27, 2017

    I was in an endless cycle of just being able to pay the minimum balance and I knew there's no way to fight for that. So I did my homework as far as trying to figure out what would be the best way to consolidate debt. I had accounts from other people that used National Debt Relief's service and some of those stuff that was reported online. They also said they had the answers to the hump I was on, so I chose them. Just to be able to consolidate all the debts that I had was huge.

    At the end of the day, the consumers should make the choice to understand that the race that they are running isn't a sprint, it's a marathon. They have to be disciplined to follow the program. There is an end in sight but they have to be patient in order to execute National Debt Relief's intent and plan. So, being able to get an idea of what that instinct is going to be and being able to grab on to a fact that I'd be finished at this day gave me some help. I would recommend their service to somebody but I would want to make sure that I would be responsible enough, as crazy as it sounds, to make sure that the person I was talking to clearly understood that just because you're able to consolidate your debt and get a lower payment doesn't mean you can go and rack up for cash.

    Thanks for your vote!
    Verified purchase
    Customer ServicePriceStaff

    Reviewed Nov. 27, 2017

    I did a Google search and National Debt Relief came up. They seemed to be reputable enough and when I spoke to their rep, she reinforced that I could trust them. They’re very knowledgeable and very friendly. NDR keeps in contact with me on certain thngs. They email you, they call you and communication is well. They also managed to cut my payments significantly lower. The cost of their service is well worth it and you get what you pay for. I’ve negotiated a couple of accounts with them and they’ve surpassed my expectations. NDR is efficient and they get you results.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Nov. 26, 2017

    Representative was very informative about the process and quick to return a call with information to move forward to assist me on credit card debt. Brandon ** was excellent and his customer service was great. He did well at making me feel comfortable because it was not an easy call for me to make.

    Thanks for your vote!
    Verified purchase

    Reviewed Nov. 26, 2017

    My experience has been wonderful so far. I have been pleased with every one I have been in contact with. I am just very anxious for this to be behind me. Not having ever worked with this company I did not know what to expect but would highly recommend this company for debt relief needs!

    Thanks for your vote!
    Verified purchase

    Reviewed Nov. 26, 2017

    My most recent experience has been more than perfect. My first debt has been settled, it is going to be very difficult to find the money to pay it off. But I am so grateful to you for the opportunity to do so. I hope to be out of debt soon, and never own another credit card again.

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed Nov. 26, 2017

    Thank you so much National Debt Relief for helping me solve my financial problems. ❤️❤️❤️ I would highly recommend this program to my other friends who are struggling financially. The team members are very helpful about all the questions I have, and the National Debt Relief is really a lifesaver! God speed!

    Thanks for your vote!
    Verified purchase

    Reviewed Nov. 26, 2017

    I felt so relieved after talking to George. Like a ton of bricks were off of me. I got in over my head and Wells Fargo made things worse. I was happy to close my Wells Fargo account and pay the best I can on the debt I owe.

    Thanks for your vote!
    Verified purchase

    Reviewed Nov. 26, 2017

    I am so grateful for National Debt Relief. You are helping me become debt free. I would recommend you to anyone who is having debt Problems. Thanks again for all you are doing and looking forward to being debt free.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Nov. 26, 2017

    I saw relief help as a reputable way of taking care of some issues as far as our debt as opposed to filing bankruptcy. National Debt Relief has been on top of things. I recently gave them a list of our debts. And they initiated a lift of automatic dates where withdrawals would be made from our checking account. They negotiate with the creditors and let us know whenever an agreement has been made. And as long as we're making the initial deposits allowing them to withdraw from our account every month, so far, it's been working. National Debt's representatives have been very responsive and very good at callbacks and initiating written documentation of what we're doing. There was one time that I noticed they were doing an automatic withdrawal three times instead of twice out of one particular month. I contacted them and they were able to readjust the schedule so that it was continuously twice a month.

    One concern I still have is when I went into it, I thought because we were making arrangements with our creditors and showing an earnest effort to try to satisfy the debt in some way, I did not realize it would take such a blow on my credit score that it was like I filed bankruptcy. And it's the part I'm not happy with. Our credit score is really down since we've been doing this. But I feel confident that I knew I'm trying to do what's right as opposed to filing bankruptcy. National Debt had been able to get some of our creditors to agree to a lower amount. But it would be helpful if they send an updated list of the companies they've been able to negotiate with. I need to know who among the companies have not complied or agreed. I have something on file and they call me and let me know and they're good at sending a letter, too. But a composite of the companies that they're working with, where I could see it on one sheet would be good.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Nov. 26, 2017

    National Debt Relief has helped me so far, and I would be glad to get everything settled. They got all my information and got everything together, and everything’s been a good experience. Everybody who I talked to at NDR did a great job and when I had any questions, they answered them for me. I just wish that when I send in a service request that they would send some kind of feedback showing that they’ve got it for it may be a couple of weeks down the road before I hear anything back from them. But I’d tell others to go ahead with NDR, and not be afraid for it will be a good experience for them.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcessTransparency

    Reviewed Nov. 26, 2017

    I feel comfortable with National Debt Relief. I looked online to see what might be out there that can help me through the situation that I was in. I happened to come across them and I liked what I read. I started almost six months ago and enrolling was smooth, very strict and clear. They told me step by step what I had to do so it wasn’t complicated at all.

    They were very friendly and understanding. They’ve assured me that they were going to take care of everything and not to worry. The beginning is the hardest part. My credit score has been affected very much. However, I have to decide if I want to resolve this. My credit score is going to be affected but in the long run, I’ll be able to build it back up. Plus, I won’t have these debts to worry about. And I had to get rid of all the credit cards. The longer that I’m in the program, then I will start to see results. And things are now starting to clear up and my debts are starting to get resolved. I’m still early on the program, but so far they’ve resolved three accounts and I feel great.

    So far, everything is going smoothly and they are keeping me up to date. They called me yesterday to let me know and keep me posted on what’s being resolved step by step. I’m having a good experience with them in resolving my issues. It’s a process. It’s going to take time but I feel that this program is working side by side with me and I feel very much relieved now. I would definitely recommend looking into it and considering it, especially if one is in a hard situation like I was in.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Nov. 26, 2017

    I had a financial issue that I wanted to have some options on. National Debt Relief has a good rating in the Better Business Bureau, which was attractive. I couldn’t find any negative indicators and it was a scary proposition but they seemed to be the best. I brought over 5 accounts to them and they did a settlement negotiation for me. Payments have been on automatic draw set up. I have a bunch of people dealing with the accounts themselves who have been great for the most part and have high level of professionalism. They clinch the numbers and see if it’s something they could attempt while still being profitable. Three of the smaller accounts have been settled but there’s a much larger one that’s got some legal components attached to it right now so I’m in a sticky spot. National Debt Relief has been organized and working with them has put me in a goal. So far, the experience is good.

    Thanks for your vote!
    Verified purchase
    Customer ServicePriceStaffProcess

    Reviewed Nov. 26, 2017

    The majority of National Debt Relief's enrollment process was easy. There was a lot more paperwork involved than what I thought but other than that, everything was outstanding including the process of setting it up and the customer service which was very friendly. I looked around with other places and none of them charge quite a bit significantly more than what National Debt charge.

    They're very thorough in checking with everything to see if anything's changing like the money that I make. If I had a question or concern I would call during normal business hours and there was always somebody there to contact. But if not, they would call me back right away. The program has worked well so far. I have debt with three creditors and two of them were paid off. I'm working on my third and it's almost going to be done in spring of next year. Working with them has been great and it has helped me significantly that I met someone whom I just married in April. I talked her into setting it up with them as well. They're a very caring and great debt consolidation company to work with.

    Thanks for your vote!
    Verified purchase
    PriceStaff

    Reviewed Nov. 26, 2017

    I had a bunch of credit card debt. I researched on the internet and National Debt Relief seemed to be the most reputable one. Their enrollment process was pretty easy. They laid everything out for me and told me what I needed to do and made me feel assured that they were going to take care of everything and help me. Their rep told me that we can get it done and he would work with me and keep me updated on everything that was going on and he was very good. He asked what can I afford and what is the best monthly pay for me. He let me decide if I wanted to do it bi-weekly or monthly. Then he said that they're going to work around with me and are going to do what's going to best benefit me.

    Working with National Debt Relief has taken a lot of stress off my shoulders. And I don't have to do it by myself as I got somebody there that's going to go through the whole thing with me. Plus, the cost is excellent. I couldn't be more pleased. I had a great overall experience and I would recommend them to anyone. I was skeptical at first, but once I did my research on the company and now that I got to work with them one on one, they definitely are what they say they are and they do what they say that they're going to do.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Nov. 25, 2017

    The team members seemed well informed and repeatedly asked if I had and questions and if I understood. Quick response times on callbacks and email of information. I appreciate these things because this is my first time ever doing anything like this.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Nov. 25, 2017

    They are professionals. They helped me a lot with good recommendations so far. I appreciate their efforts. Also, they provide me with all information that I needed. I received many letters right away. I can find any question in the package they get sent to me. I feel comfortable now.

    Thanks for your vote!
    Verified purchase
    Customer ServicePrice

    Reviewed Nov. 25, 2017

    Customer service are prompt in responding inquiries. Did a good job in making a settlement payment in a very reasonable and affordable amount. The fees are low cost. I would definitely recommend this program to people who are having a lot credit cards.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcess

    Reviewed Nov. 25, 2017

    I am very happy with NDR. They have been nothing but excellent and friendly through the entire process. The call you get when a debt has been resolved is such a good feeling. They are helpful and understanding and really put you at ease. I would recommend NDR to a friend.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcess

    Reviewed Nov. 25, 2017

    Excellent customer service. Courteous, timely, respectful. No shaming or negative comments. The process was simple and Wade ** was persistent, but not pushy. He worked well with my busy schedule. I feel hopeful that I can be free from this debt in a reasonable time.

    Thanks for your vote!
    Verified purchase
    Customer ServiceProcess

    Reviewed Nov. 25, 2017

    I've been in this program for only a few months, had my first debt resolution and saved over 6000.00, couldn't be more pleased with this result. Looking forward to my next account to be resolved, have no complaints thus far. Customer service has been very helpful, thanks again.

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed Nov. 25, 2017

    The only suggestion is you can tell they are Robots reading the same things over and over. I can tell they were just reading what they had to get through the process but both representatives were nice and very understanding to my needs and answered all my questions as needed.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Nov. 25, 2017

    So excited to see that 3 of my debtors have negotiated quickly in 6 months time. I have received exceptional customer service over the phone. They are knowledgeable and care about helping me get out of debt. I would never have been able to do this on my own.

    Thanks for your vote!
    Verified purchase
    PriceStaff

    Reviewed Nov. 25, 2017

    My experience with National Debt Relief was wonderful so far. I needed help paying my debt then. I looked up for debt relief companies online and National Debt Relief had higher ratings so I went with them. Their enrollment process was easy and I've been with them since March. The cost was reasonable and their reps have all been really great. National Debt Relief helped me deal with some of the debt and settled a couple of things that I needed to be done. They did really good. I'd tell a friend to give them a shot.

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed Nov. 25, 2017

    It has been a great experience dealing with NDR while enrolling in this debt settlement program. They have been very professional, nice and knowledgeable in helping us enroll in this program due to our financial hardship. When you go through a bad financial hardship and all options fail, NDR is a great source to go to for help. They understand you need help and they don't waste any time trying to see what they can do to help you. They are #1 in our book as 100% client satisfaction.

    UPDATE ON 03/01/2018: I was very happy with the progress of resolving one of my creditors making it the first one done on my list. I was very satisfied with the settlement that NDR was able to acquire with this creditor. It saved me quite a bit of money on this one creditor.

    Thanks for your vote!
    Verified purchase
    Process

    Reviewed Nov. 25, 2017

    I'd like to thank Armani ** and Vanessa ** for explaining your program in such detail and making feel so confident that I was making the right decision without a doubt. I'm looking forward to working with you. Thank you.

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed Nov. 25, 2017

    We enrolled in National Debt Relief's program in June and are very impressed with the education, attentiveness, compassion and individual customer service. They have negotiated with creditors on our behalf and over 60% of our debt has been reduced. Definitely one of the best decisions we've ever made. Thankful that we are on the road to financial freedom.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed Nov. 25, 2017

    Everyone was very helpful. Very knowledgeable and understanding. I am looking forward to getting my finances back on track. Communication was great and everyone was pleasant to work with. Hope the rest of the process goes as smoothly. Here’s to being debt free in a few years! Looking forward to starting the year out on the right foot financially. I had to help my family out and it’s nice to know there is some help for me as well. I can now sleep soundly at night knowing I made the correct decision.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed Nov. 25, 2017

    Took 7 months before any accounts were negotiated, only 3 of my accounts were paid and the mark up rate very high 25%... I don't even know where the money went literally. In one week I've made 4 payment arrangements without a problem or fee, and another thing they had a lot of phone issues or some reps really didn't know what a power of attorney was. I wish I would of done this myself from the beginning because I feel like I gave away money. When you're undergoing a lot of financial stress you really aren't thinking clear enough to even handle these issues.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcessTransparency

    Reviewed Nov. 25, 2017

    Some of my credit card debt has been negotiated and I'm very pleased. I received emails about it and a phone call. The person I spoke with was very professional and explained everything. I'm so happy that NDR is handling all of this for me. Saving me a lot of stress. I definitely recommend them. I've been very pleased with them since I started the process. They really seem to care.

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed Nov. 25, 2017

    National Debt Relief is in the process of helping us with our overwhelming debt, which we allowed to get out of control. They have stepped in and stopped 15 to 20 phone calls per day, contacted and organized our debtors, saved us a lot of money by negotiating our debt down and keeping us well informed of their success bailing us out of debt.

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed Nov. 25, 2017

    I had S&N Debt Solutions before but they weren’t covering hospital bills and payday loans. National Debt Relief did and their reps have been good to me. They have been settling everything and they told me at what plan I would be able to settle quicker. They also tell me if I need something or if I could get more funds but I’m giving them all I could do right now. It’s a slow process but they’re helping me and I appreciate it.

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed Nov. 25, 2017

    I heard one morning that National Debt Relief was offering their services to consolidate someone's debt and would help pay a locked and lowered rate without the high interest that one normally pays on cards. It just felt right and I did a debt consolidation. Christian was my rep and he was caring and concerned about the hardships I was having. I believed he would be able to fix it and he did. But the process takes time and I have to give National a little time to do their work. They're looking into upgrading some of the account services and it seems to be doing well. So far, my experience has been good and I have paid off some things.

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed Nov. 25, 2017

    My bank said that they couldn't help me out so I looked for the next best thing. I called National Debt Relief and I told them my situation and they said that was exactly what they were there for. It has been easier since working with them because I don't have to worry about the things. So far, they told me all the stuff and they all sounded legit. Also, they have lawyers that represent me so it seems normal to me. They're dealing with all the issues and I'm satisfied with them. My bank screwed up my life and National Debt Relief was there to help me.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Nov. 25, 2017

    National Debt Relief was willing to work with me about the payment being able to bill twice a month instead of all at one time. They usually keep me informed once a month of what's going on and who they're dealing with. They answered all my questions and they were real courteous. They also sent me a copy of everything that we discussed and before I made a final decision. I kept in touch through emails and they also have their own website set up to my account so I can see everything that's going on. Working with them has eased the phone calls of collectors. Now, I've got a little bit of more money that I could take care of my family with. Everything they're doing is great and I highly recommend them. It's one of the better things I did in my life.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcess

    Reviewed Nov. 25, 2017

    We had gotten overwhelmed with bills and we have lost part of our income. We had sold the house and we were getting payments for so long, which stopped, and we didn’t have the money to keep going. I was doing research and National Debt Relief seemed to have a good standing with the Better Business Bureau, so they were the one I called. They went through what I needed and then they faxed it to me and then sent it to me, too, so I have a copy of what I needed to do.

    The initial gentleman I spoke with was very good, and he went through the whole process and let me know what ticks back then, and their information was well-written, too. Every person that I talked to has been knowledgeable and was able to help me. My husband died recently and I had to call about a couple of things. And they were very helpful. National Debt had done exactly what they said they were going to, and I think it’s important, and I trust them. Working with them has given me a lot of relief. I know that the bills are getting paid, and several are already paid off, which is a good thing, and it’s helping me. National Debt is a good and reliable company.

    Thanks for your vote!
    Verified purchase
    StaffProcessTransparency

    Reviewed Nov. 24, 2017

    I had the pleasure and the great blessing of working with Val ** who very patiently and helpfully explained the program to me in very simple terms that I could easily understand. He earned my trust right away as he was very knowledgeable about how the program works. It's extremely tough to talk about one's financial situation to a stranger, especially if it's not in great shape, but Val made me feel comfortable to be forthcoming and ask the difficult questions. It was a very good experience dealing with NDR!

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Nov. 24, 2017

    Everyone I spoke to was friendly and seemed to care about me as a person and my personal situation. I could tell they weren't just trying to sell me into the program. They truly were trying to do what was best for me. No one made me feel bad about my situation. They answered all questions in a way that could be easily understood and took all the time we needed. After talking to them, I felt like the weight of the world was getting lifted off my shoulders.

    Thanks for your vote!
    Verified purchase

    Reviewed Nov. 24, 2017

    Received correspondence from Collectors on one of my recently resolved debts. Had questions on how it should be handled and was informed by your Agent that NDR was already in contact with the Collectors. Feel that I made the correct decision back in August with partnering with NDR on resolving my our of control debt.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcess

    Reviewed Nov. 24, 2017

    Everything went smooth since last year I requested services from National Debt Relief, so most of the process was something I was familiarized with. During both processes, the filling all the information process and welcome phone call, both representatives were kind to me, wish makes me feel that there are people that do care for their customers.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Nov. 24, 2017

    Very helpful and so encouraged to think I have someone on myself. The agency were very helpful and understanding, Great job. I will be recommended to others in the near future, to some of my friends and family member on great program this is. Thank you.

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed Nov. 24, 2017

    Amazing service recommend by a great friend. As someone as young as me they made it really easy to understand every step and the whole process from beginning to end. I’m so glad I’ll finally be out of my hole sooner than I ever would have expected.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Nov. 24, 2017

    So far Steven and my team have really been awesome to me and have eased my mind a great bit. I really didn't know what I was going to do! They seem to have covered all the bases. I never thought I could be debt free. Look forward to working with them. Thank you all!!

    Thanks for your vote!
    Verified purchase
    StaffTransparency

    Reviewed Nov. 24, 2017

    I was so overwhelmed with my bills that I could not sleep thinking how in the world did I get myself in this nightmare, so I National Debt Relief thank you again. Everyone I spoke to explained everything and once again thank you.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Nov. 24, 2017

    So far so good. Very nice & polite. Don't judge & that's very nice & a relief. Happy they were able to help me. Feeling lost in debt stinks and I'm greatly that I found this company. After reading reviews I chose them and it's been very easy and stress free.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Nov. 24, 2017

    I was treated with great service. They gave excellent information, that was easy to understand. I felt that the service that I received was very knowledgeable, and helpful for me. At the end of the enrollment I felt relieved of the burden that I had done to myself.

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed Nov. 24, 2017

    Awesome!! Great customer service. I’m excited to be a part of National Debt company. Thank you. I can’t wait to be debt free. I like the enrollment process. Easy and fast. No complications. Thank you.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Nov. 24, 2017

    Nation Debt Relief they help you get rid off debt. Customer Services is very helpful and they listen to any question you have. They review your account step by step. They answer all question. They are great, fast and you don't wait on phone line.

    Thanks for your vote!
    Verified purchase

    Reviewed Nov. 24, 2017

    Very good with your debt. They take and contact all your creditors and make a great deal that almost 1/2 of the amount you owe and set up monthly payments that covers all of your bills in one payment. They will even work with you to make sure you can make the amount and if not then they will try and lower it and whatever they can do to make it more simple to pay all of what you owe to all of them.

    Thanks for your vote!
    Verified purchase
    Denise increased rating by 2 stars.
    Customer ServiceStaff
    After a positive interaction with National Debt Relief, Denise increased their star rating on May 25, 2018.

    Updated review: May 25, 2018

    NDR has reached out and explained they appreciated my review and employee training has increased and targeted to the few that have been less than professional.
    The supervisor I spoke with understood my complaint as one of constructive criticism and seemed genuinely interested in improving service. I’m thankful for a forum like consumer affairs to get positive results. Customer service isn’t a given anymore. Nice to know some businesses are interested and responsive.

    Thank you NDR!

    Original Review: Nov. 24, 2017

    I am very pleased with the negotiation process that National Debt consolidation has handled on my behalf. I am not pleased with some of the customer service during this process! There have been 2 extremely RUDE representatives who seemingly do not understand basic questions and become evasive to cover up their lack of training. Unprofessional behavior and childish attitude is unacceptable in any business. I must comment I have also had excellent customer service experiences on several occasions. Overall it’s been a positive experience and I would recommend NDR. Personally, I might research other debt consolidation if I have one more negative experience.

    Thanks for your vote!
    Verified purchase
    Customer ServicePriceStaff

    Reviewed Nov. 24, 2017

    I was feeling overwhelmed in making all my payments and barely knocking them down after the interest each month. This was a reasonable way for me to resolve my debt. Everyone is very understanding and helpful when I call for information or assistance on the portal.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Nov. 24, 2017

    All my questions were answered very well, and the patience both the representatives had was amazing. Every questions was answered in depth. Overall they made me feel very comfortable with this decision I have taken. I appreciate their time.

    Thanks for your vote!
    Verified purchase
    StaffTransparency

    Reviewed Nov. 24, 2017

    I have a really nice experience with National Debt Relief! I will definitely recommended this to friends and family and I really appreciate that the person who attended me explain what was the whole process of what they are doing.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Nov. 24, 2017

    All agency were outstanding. A job well done! Very professional. Each agency went over the guidelines with me and answer all of my questions. I will refer National Debt to a friend. My experience with Anthony ** and Sherry were outstanding and patience. Each agency walk me through the program. I am very please.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcess

    Reviewed Nov. 24, 2017

    I am completely satisfied with my experience. I was treated extremely well and felt that all my questions and concerns were answered in terms I could understand. Mr. ** was one of the best customer service agents I have ever dealt with. He understood my hardship situation and could feel the overwhelming stress I was having. He was so reassuring during our intake process and I knew I was taking the right step in choosing National Debt Relief. Thank you so much. I feel like a tremendous weight has been lifted.

    Thanks for your vote!
    Verified purchase
    StaffTransparency

    Reviewed Nov. 24, 2017

    Very professional and accurately specified all contracts items and answered exact questions and explained, I was convinced that your team will take care of my problems very well and I can trust. I was in very critical condition but after contract with this company and to get rid of debt I feel better and I think I am in good hands.

    Thanks for your vote!
    Verified purchase

    Reviewed Nov. 24, 2017

    Thank you for putting my life on track. I was over 100,000 in debt now I only owe 15,000 in three years. My credit is starting to rise again. I would recommend your service to family and friends because you get it done. Again Thank you so much.

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed Nov. 24, 2017

    Your whole entire staff was just awesome! They were very educated about the program, patient with me when did not understand or when I asked questions. I was nervous about getting rid of my credit cards during the holiday but Randy reassured me and that was very comforting to me. Thank you!

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Nov. 24, 2017

    With me being a client of National Debt Relief there is some stress lifted off my shoulders because I know that They are well experience of handling everything for my best interest and my future that gives me Great Confidence that I can just go Ahead with my everyday life doing the things that I need to be doing. I am very thankful that I heard them on the radio talking about National Debt Relief. My only concern now that the people that I share the information with about National Debt Relief I Hoped that they contacted them. Also Thank you very much. Happy holiday season. ☺️

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Nov. 24, 2017

    The people at NDR are so knowledgeable and helpful. They have covered every question I possibly could have had and have completely put my mind at ease knowing that they are truly on my side to help me out of my financial downfall. I am so excited to be working with them and am grateful to know that there is a company out there that is really willing to help me get back on my feet financially.

    Thanks for your vote!
    Verified purchase
    Transparency

    Reviewed Nov. 24, 2017

    I was notified of another settlement agreement and additional funds are needed. We worked on additional deposits to clear the payments that are scheduled and it all worked out. Painless, exciting to see these happening and amazing that the negotiated payout is so much less than the original balance. Love this!

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Nov. 24, 2017

    I have spoke twice now to men at your office, they are so very helpful in explaining everything to me until I fully understand what is going to happen. If I find a friend who has gotten into the credit card debt like I have I will be sure to recommend National Debt Relief.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcess

    Reviewed Nov. 24, 2017

    Everyone has been extremely helpful, patient, and kind throughout this experience. I highly recommend them. They walk you through the entire process, respond quickly to all of your questions and/or concerns, and they are always available. This process has been easier, as a direct result of their service.

    Thanks for your vote!
    Verified purchase
    Process

    Reviewed Nov. 24, 2017

    They've made understanding the debt consolidation process simple and easy. They've alleviated my stress regarding all of the debt that I had incurred. I started the program at the very end of September and an offer was made a lot sooner than I anticipated! One of my creditor's made a deal in October! The process really, really works!

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed Nov. 24, 2017

    We were leery at first but there is a whole team of support that steps in if you need. It took us at least a month to make the decision to go forward with the plan and we have absolutely no regrets so far. They are very upfront and honest about how the program works, was very specific about the timeline of events that would occur and 4 months into the program, we have determined that this was a great decision! Three of our debts have been reduced by more than half and our trust and respect for National Debt Relief certainly shouldn’t go unnoticed. Thank you NDR for giving us back our life!

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Nov. 24, 2017

    Great information and easy to work with! Thanks for all your help! I have used a debt program in the past, and this one seemed much easier to work with and understand. All of the callers were great and helped me with whatever I needed. I can't wait to get started!

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcess

    Reviewed Nov. 24, 2017

    They were quick to respond when I contacted them for information and both the woman who helped me initially sign up and the woman who provided my welcome call were both friendly and thorough. The process was easy and they answered all of my questions as well as provided additional information I hadn’t thought of.

    Thanks for your vote!
    Verified purchase
    Process

    Reviewed Nov. 24, 2017

    My husband and I had several large medical bills after we moved. We didn’t want to file for bankruptcy but couldn’t afford to pay everything. National Debt Relief has helped us to do this. We were able to settle with our first creditor in 4 months of starting the program.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Nov. 24, 2017

    They have helped me so much. Can’t say enough good things about them. They did better than expected that is why they are rated number one. Because of them my credit score is going up faster. Every single person I spoken to has been a big help.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed Nov. 24, 2017

    It was getting difficult to handle things in time, so my wife and I figured that getting relief help would be the best option for us to handle things. The reps at National Debt Relief explained everything to us. They sent out the papers for us to read and decide over what was expected of us and the monthly time when they would withdraw the money from our account. Everything was set up and in order. If I ever have any problems, I just call them back up and they try and give me answers that I'm looking for. They're also courteous and professional. We've seen that though other things are still in the process of negotiations, a few of our things have already been taken care of.

    When hurricane Irma hit, we had some damage to our house and National Debt Relief was able to work with people. We could hold off on certain payments until we took care of that. And then up to a certain amount of time, it would start all over and go back to its agreement. At this point, they let me know where I'm at with regards to that and that's being handled too. We're starting back in December and at a later part of December, it'll start picking back up on track again. They gave me the opportunity to take care of other things that had to be taken care of because of the hurricane. And it gave me more money and availability to take care of that stuff. They worked with me in that regard and that was a big plus.

    As far as I've been involved with, this is a brand new experience for me. But my wife and I's sentiment is that National Debt Relief is handling things well and they're taking care of things well to give us an opportunity to get our stuff together and help us out. Right now, we're doing well and things are getting taken care of, and I have no qualms about how things are being handled. We feel that we picked the best option that we had.

    Thanks for your vote!
    Verified purchase
    Customer ServicePriceStaffTransparency

    Reviewed Nov. 24, 2017

    We got into trouble with credit card debt and I was making an extreme amount of payments every month so I decided to put it all in National Debt. They are saving me money in negotiating and bringing down what I owe to each creditor. It's working well and they are paying off things quickly. I talked to a very nice woman when I first called. She told me my debt could be paid off in 22 to 24 months. She explained the whole process and it sounded too good to be true so I was a little skeptical at first. However, it worked out great and I'm very happy. They looked at my credit report and they were able to pull all the companies that I had debt with. I was able to choose which companies I wanted to put in with them and which companies I wanted to leave out. I had a couple of credit cards that I still use. I left those out and I put the rest in.

    Their rep also told me how much she was going to be collecting and it started coming out of my paycheck. I can go to my account online to see where I'm at. It's quite simple to read and easy to understand so it's been very helpful. I'm 28% complete and still have ways to go. However, it's very nice seeing what the negotiation price is coming out to be, as opposed to what I owe. They've taken a load off my shoulders. I don't have all those bills that I have to worry about paying every month. I just have one flat amount that comes out every month. We found a friend in National Debt Relief. The quality of service has been excellent and I've recommended them to a friend.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Nov. 24, 2017

    I found National Debt Relief online, I filled out the online form and somebody contacted me within 30 minutes. We came to a number that was right for me at that time and things went from there. I've been with them now for almost a year. The rep I worked with seemed knowledgeable. They call every now and then and if they come to a settlement, I get an email and I get the option of receiving if I want to accept or not. I was paying more and then trying to pay my bills, so I’m paying out less money. I'm not quite done yet but so far, things have been going well.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Nov. 24, 2017

    I was paying more every month than I was getting ahead on my credit card. I was paying one at a time, and it was still getting too high. I sought National Debt Relief's help and I talk to the team a few times, and everything’s cool. They’ve answered my questions, and they even called me a couple of times and told me to go online and check everything out, which I haven’t even thought about it since I’ve been in a lot of pain in the last several months.

    They’re staying friendly and helpful which is a good thing. And they remind me to check my account, but they should not say that within a year, the credit score will come back up, especially for $22,000 like I owed, it’s definitely going to be a lot longer than a year. I still pay every month, which means I got to pay more on the other bills to get them under control. And the extra money I was saving while getting my credit cards under control is going through more bills, so it’s helped in a way.

    Thanks for your vote!
    Verified purchase
    Customer ServicePrice

    Reviewed Nov. 24, 2017

    My experience with National Debt Relief wasn't great. There were a lot of problems and they couldn't keep our agreement. They told me that they will only charge this amount but they would end up charging me over that amount. I started the program around February and made the agreement to pay off all the debt because I felt overwhelmed and I made the mistake of using cards. I said that I'll do what's needed and they made the agreement with different credit card companies.

    I told them that I made an agreement with Chase Bank and they got mad. I told them that they didn't communicate and it made my problem worst. Also I got letters from lawyers stating that will end up calling a court because of a lack of communication. Now I'm supposed to owe more money than what I originally started with so I'm in the worst bind. I can't even get back to where I was in regards to a better situation out at this time. I've called several times and I said that I need them to work for me and that it's not working with the credit card company. They just said that if I send them more money then they can go ahead and fight my problem and that's not an act of goodness. I would not recommend National Debt Relief and I'll even find another agency that will help me.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Nov. 23, 2017

    A great help in the time of hardship. They stay by my side all the way through. I would recommend my friend to National Debt Relief. I was so far under I don't know how I was going to get out of debt, so when they come along and show me that it was possible to get out of debt that give me hope so I get on board. Thank you.

    Thanks for your vote!
    Verified purchase

    Reviewed Nov. 23, 2017

    NDR kept me apprised of the progress regarding resolving outstanding debts with my creditors. I was surprised how quickly they worked to resolve the first creditor. Looking forward to the progress going forward. I hope the remainder of the progress goes as smoothly. Thank you!

    Thanks for your vote!
    Verified purchase

    Reviewed Nov. 23, 2017

    With each one that gets resolved, I am one step closer to being debt free and out from under those (bleep, bleep, bleep) payday loans!! I started out with 10 and now I am down to 4! I would definitely recommend this company to anyone looking to get out of debt. Thank you NDR!!

    Updated 03/28/18: # 8 of 9 total debts have been resolved so far. This is awesome! One more creditor and I will be out of debt thanks to you! National Debt Relief is an amazing company! Thank you so much for all of your help!

    Thanks for your vote!
    Verified purchase
    StaffProcessTransparency

    Reviewed Nov. 23, 2017

    Great experience, the team explained very much all the steps and how the program works. Understood the program and looking forward to be debt free in the near future. They made it easy and simple the way explained everything, they showed they can make things happen and will work til they get the deal.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Nov. 23, 2017

    Very friendly agent and he explained that one creditor had accepted the offer and would I approve the payment arrangement? I happily said yes!! It took about 6 months but I have one less debt!! I'm very happy! I would recommend National Debt Relief to anyone feeling hopeless about ever paying back debt.

    Thanks for your vote!
    Verified purchase

    Reviewed Nov. 23, 2017

    The process to enroll was flawless. Steve handled my questions fully and took time to assure that I understood completely. His services are invaluable. I feel confident that this was a positive step for me and I'm grateful that I found your organization to assist me in freeing up my credit situation. I went from frightened to feeling confident and while I have never felt that I would want to walk away from debt and I know I am taking the right action.

    Thanks for your vote!
    Verified purchase
    Customer ServiceTransparency

    Reviewed Nov. 23, 2017

    Very thorough customer service. All materials explained in depth and all questions answered. All phone calls answered. Listened well and had no adverse opinions or prejudice. It is hard to write more because I have been so satisfied so far and hope the wonderful experience continues. If I hear of someone who needs this service I would highly recommend this company to them. I only wish I could be more computer savvy to make this aspect easier on myself. My first contact was very positive and once again I highly rate my experience.

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed Nov. 23, 2017

    I put too much money out there and I got too many accounts going. Working with National Debt Relief has simplified trying to get out of debt and so far, everything's good. If I got any questions, I call them and they answer it.

    Thanks for your vote!
    Verified purchase
    ProcessTransparency

    Reviewed Nov. 23, 2017

    I am two days into the program and feeling really happy with everything overall. Daniel reached out in a timely manner, walked me through all the details, and has been very attentive to my needs to date. I'm excited to get started!

    Thanks for your vote!
    Verified purchase
    Customer ServiceProcessTransparency

    Reviewed Nov. 23, 2017

    I called twice, once to find out details and the next to sign up. Both times I was treated courteously--no pressure to make a decision right away. When I called back to enroll in the program Justin explained everything clearly and patiently. I feel I made the best decision for me and will be helped along the way. Forms were easy to read, sign, and return.

    Thanks for your vote!
    Verified purchase

    Reviewed Nov. 23, 2017

    We have been in the program a little bit over a year. So far 1 creditor out of 5 has been completely paid off and two have agreed to settle. It's not easy but it's a good solution for us. Once it's over we will be debt-free. We are grateful.

    Thanks for your vote!
    Verified purchase
    StaffProcessTransparency

    Reviewed Nov. 23, 2017

    I looked NDR up at Better Business Bureau and they were awesome at the setup. They walked me through the whole process of what would happen, what wouldn’t happen. So, I have absolutely positively no complaints with them working with me and trying to help me everywhere they could. After using them, life felt tough but I just got through the storm -- at least I have another avenue to go down. I have a limited income and it's hard at times to make that payment strictly because of the amount of medication I'm on and the copays, which is 500$ off the pocket, of that medicine. So, when it comes time to order medicine, there are times when it's rough to make the payment. So, there are times that they have been able to reduce my monthly payment to work with me to get me through it.

    And then, there are times due to settlements and stuff that we have with companies that there's not a whole lot they can do as far as reducing my payments because if I want the settlement to go through, I have to do ABCDEFG so I can get the settlement through. They went out of their way to help me, bending over backward to do everything they can to help. I'd recommend them!

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcess

    Reviewed Nov. 23, 2017

    We wound up falling on hard times. My husband had gotten hurt at work, was put on to disability and lost his job. I'm disabled, so I'm on a limited income. The different creditors always asked if we were having a hardship and we said no. But when we started to get to the point that things were stressed, we called and told them that we were having a hardship but they said there was nothing they could do for us. Then we called National Debt Relief to see what we could do to try to make our debts more manageable.

    They were really great about explaining in detail what we could expect with the program and making sure that any questions we had were answered. They made it very easy for us and everyone I've talked to has been very supportive and very knowledgeable. There were other places where I called and felt like I knew more than the person working there but I didn't feel that way with National Debt Relief. They're very on their game and very sensitive to our situation.

    They also have automatic monthly calls to us so that we could check in with them or they could check in with us. They're real good about connecting with us via email as well to make sure that we were informed if there's something going on that they need to reach out to us. Being with NDR's program has made our lives so much better. It's made it a lot easier because it helped us to consolidate our payments where we just had one bill instead of nine bills. I would recommend them to people who need the help .

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Nov. 23, 2017

    I looked up consolidation on Google, National Debt Relief came up and I called them. They take $300 a month from my account and they call credit companies to settle my debt. Most of the time their team is good, but they're taking more out now than they're supposed to and I need to call them back about that. The past couple of times I called I asked what was going on, and they said that they didn't show a balance in my account. I don't know how that's possible when I pay them $600 a month now. It's supposed to be $300 but I missed a couple of payments and now they're taking $600 out every time. I go swipe my card to get some diesel for my truck and it gets declined. When I go look at my bank account, they took out another payment. I don't like what's going on. At this point, I'm dissatisfied but they did settle one debt.

    Thanks for your vote!
    Verified purchase
    Customer ServiceTransparency

    Reviewed Nov. 23, 2017

    My husband has been sick for several years and wasn’t able to work, and then I was sick and wasn’t able to work, too. Also, our house burned down, we had a lot of car trouble, we had a couple of international moves, and we lost a job. We didn't want to do a relief help because we didn’t want to ruin our credit, but it was necessary after a while. I started researching relief help companies, and National Debt Relief had the highest rating. Getting set up with them was super easy. There was one guy who went over a questionnaire with me to find out the averages of how much debt we were in because I couldn’t remember each individual thing. And he had to get a list of why we needed the help to make sure we qualify, and they sent me a pamphlet in the mail and explained to me exactly what to do.

    There were no surprises at all. They figured the amount of deposit I need to make for three years, and if there are any issues, they told me to let them know because they draw directly out of my checking account, so I had to just give the account information to them. But if there’s a problem where I can’t make the deposit, I just email them, and they take it off. And if I can add a little bit more to the deposit, they do the same thing. They’re very easy to deal with. Also, if I had any questions, I get an answer within 24 hours in a call or email. And there's not a huge wait when I call in.

    Our monthly payment with them is about $300 less than our minimum payments were on the cards and stuff that we had, so they’re already saving us like $300 a month. And we see an end in sight. A couple of the cards have already been paid off. And it’s a really big relief because we’re getting somewhere. We’re not just making minimum payments for the next 30 years, and it’s saving us per month. The only thing is they should be a little more communicative. One credit card company would not start calling us, and it was because they had not personally heard from National Debt Relief. I then called National Debt Relief and asked them if they could call the company, and they said they're saving it for last. But in the meantime, my husband’s getting phone calls every single day. I'd tell people that if they're not going to be able to pay off their debt, National Debt is good to work with.

    Thanks for your vote!
    Verified purchase
    Customer ServicePriceStaffProcess

    Reviewed Nov. 23, 2017

    I had credits, and when I searched for debt relief online, NDR came up as number one. At first I spoke to somebody, and then we sent emails back and forth, which was great because they answered every question I had in 24 hours. They also call me every once in a while to see how things are going, like if they have a settlement and go from there. With the program, I paid off a lot of my debt already -- good work to them! I’m probably to be three-quarters of the way, and I have like three more accounts or two more accounts. The negotiator I dealt with was very helpful, very easy, and very informative. She took care of mine right away. Working with them is comfortable and they made a track of the payment plan for me. The program is great and affordable too. They are professional and they are efficient.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Nov. 22, 2017

    They work great with me starting today a new life. They said it would be 259 a month and it was. That's what it was. Amazing people thank you so much for taking your time and helping me find the best solution to my problem. Always will recommend you for your efforts and time.

    Thanks for your vote!
    Verified purchase
    StaffProcessTransparency

    Reviewed Nov. 22, 2017

    The staff was very patient, thorough, and understanding. I was amazed at their patience in answering my questions. Even the questions that I repeated several times. I was really concerned about my credit score going down in the process. They were able to explain in great detail how the benefits of the program would outweigh the temporary drop in my score. I was fully reassured and am grateful for their patience.

    Thanks for your vote!
    Verified purchase
    StaffTransparency

    Reviewed Nov. 22, 2017

    The service was amazing. The people I spoke with were very nice and informative. They explained everything very well. They answered all of my questions. I feel like I made a good choice with choosing this company. I look forward to being debt free.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Nov. 22, 2017

    The young man who helped me was courteous and helpful. He was knowledgeable about his product and answered all my questions. Everything was easy to set up. Quick and painless. This company provides everything you need to get back on your feet debt free.

    Thanks for your vote!
    Verified purchase

    Reviewed Nov. 22, 2017

    They were not able to help me with a account that I was told could be enrolled. The rep said they were gonna reach out and when discussing the debt when it came up they would enroll it. Now two months later I'm being sue and they can't help me. I addressed this concern in the beginning and it did not get taken care of.

    Thanks for your vote!
    Verified purchase
    Process

    Reviewed Nov. 22, 2017

    I am amazed about how fast the program works. I've been enrolled for less than a year and already have 2 of the 3 creditors resolved. While there was a hiccup with one of my creditors I am completely confident that this will be taken care of in a timely manner.

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed Nov. 22, 2017

    My experience with National Debt Relief was exceptional to say the least. The initial consultation through the final steps were very professional and informative. I would recommend this program to anyone in a financial bind. I thank the entire National Debt Relief program for everything thus far.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Nov. 22, 2017

    I enrolled in National Debt Relief in June of 2017. I was very nervous about it but I wanted to get out of debt. I couldn't have done it without NDR. They are attentive and very caring. I've already settled 2 debts with only 3 more to go. Thanks so much!

    Thanks for your vote!
    Verified purchase
    StaffTransparency

    Reviewed Nov. 22, 2017

    Everyone has been polite, professional and knew their jobs. We are very pleased with our experience so far. We know that doing your best to enable us to pay off loans without filing in court, however we do want to pay off our creditors. Thank you for taking the time to explain to us and guide us through this difficult situation.

    Thanks for your vote!
    Verified purchase
    StaffTransparency

    Reviewed Nov. 22, 2017

    Both men I talked to were very nice and caring. They both explained everything very well and efficiently. I'm so glad they helped me and made me feel assured this is the right decision. I am pleased with the service they are providing. Thank you so much.

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed Nov. 22, 2017

    So far I have had a good experience with NDR. From the start Andrew ** was very patient and informative with me. I feel better about using the program. I will rate my experience again in a few months to let others know how things are going with my creditors. Thank you.

    Thanks for your vote!
    Verified purchase
    StaffTransparency

    Reviewed Nov. 22, 2017

    Chris explained thoroughly and was very empathetic. He patiently explained all the information and benefit we will receive. Member from welcome service was very helpful too. I really appreciate the support and look forward to being debt free. Look forward to next call.

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed Nov. 22, 2017

    My experience with staff has been terrific. They have been very polite and well informed in the process and explaining clearly information to me! I look forward to working with the team in correcting my current financial hardship. In the next 42 months, I plan to be debt free and even more mindful of spending versus income in the future.

    Thanks for your vote!
    Verified purchase
    StaffProcessTransparency

    Reviewed Nov. 22, 2017

    The entire process with Randel ** and Jonathan ** was painless, very professional, thorough and helpful. Randel was incredibly knowledgeable and patient in helping me get the necessary documents and through the explanations of the program. I felt very safe and taken care of. Jonathan did the follow up and was, like Randel very professional and helpful. This is a solid company with a comprehensive program.

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed Nov. 22, 2017

    The initial contact with NDR was great, I was contacted within a 1-2 day timeframe. The person that put my case together was very pleasant. I started to have some concerns recently about when I would receive my first bill resolve. I contacted days afterwards, and was very pleased with the results. I still have a ways to go under the program, but so far, so good.

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed Nov. 22, 2017

    Very easily accessible and understood my questions. My interaction via email and phone were efficient and provided relief regarding the assistance I am in need of at this time. At pre-stage I already recommended your company to two other friends. One has already completed this process as I have.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed Nov. 22, 2017

    Everything was very well explained. All the questions I had were answered in complete way for me to understand. Each thing that I asked was reassured that I would be talked to each step of the way. Such a wonderful call. I felt like I could ask anything and they would help in every way possible.

    Thanks for your vote!
    Verified purchase

    Reviewed Nov. 22, 2017

    I am happy that NDR taking in charge of my debts to the fullest extent of support. I hope that they continue resolving my debts so that my credit ability will be renewed. May I also request NDR to send me the progress of my account on a regular basis. I appreciate your help on this matter.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Nov. 22, 2017

    National Debt Relief. Their customer service is great, always polite and ready to help. They have resolved several of my accounts in a very short time. Would highly recommend anyone with credit and collection problems to check them out and give them a chance. Thank you.

    Thanks for your vote!
    Verified purchase
    StaffTransparency

    Reviewed Nov. 22, 2017

    I feel like I finally have a team of support behind me to get out of debt sooner rather than way later! They are understanding when I had questions and are patient to explain so I understood. Looking forward to success in achieving a debt free life with NDR as my advocates!

    Thanks for your vote!
    Verified purchase

    Reviewed Nov. 22, 2017

    Both Karen and Evelyn have made me feel hopeful and excited to begin this journey with NDR in order to get me debt free in a timely manner. I am so thankful for their patience and expertise. I look forward to beginning this journey together and working in unison.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Nov. 22, 2017

    They are friendly, very helpful, very understanding of my stress. Good personal people. They give accurate information... I wish I would have done this a long time ago. I just got my first offer. It's awesome offer. I'm very pleased with this company. Great staff.

    Thanks for your vote!
    Verified purchase
    StaffTransparency

    Reviewed Nov. 22, 2017

    At first I was worried about the whole debt process. But the National Debt Relief team was very easy to work with. They are very easy to talk to and they keep me up to date with my creditors. I would recommend National Debt to anyone who is having any type of hardship with major debt. Thanks National Debt.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Nov. 22, 2017

    My experience with National Debt Relief has been amazing so far. They already made some negotiation with some of my creditors, which happen quickly. I recommend them to my family and friends. I’m very grateful to be able to start over and clean up my credit. A month ago I️ was stressing and worrying what to do.

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed Nov. 22, 2017

    I have just entered into this program. So far everyone seems to have been very professional and very courteous with helping me through the process of getting my debt paid off. I look forward to seeing how this goes as my debts get paid off. I would definitely be recommending this company to people I know with some of the struggles.

    Thanks for your vote!
    Verified purchase
    StaffProcessTransparency

    Reviewed Nov. 22, 2017

    The assistance I received was Amazing. Both associates that assisted me answered all my questions and helped me through the process. I was nervous getting started and hesitant in giving out my information, but Eli's knowledge and explanation of my options calmed me down.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Nov. 22, 2017

    I was impressed with the patience, follow through and that the NDR agents seemed to genuinely care. I had some life circumstances that caused me to contact NDR a couple months ago but only just start the program. The agents respectfully checked in with me periodically and were very professional.

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed Nov. 22, 2017

    Starting the process with National Debt Relief was very easy and painless. I appreciated the honesty of the process and the empathy from employees who I have not met but made me feel comfortable. It is intimidating to admit debt, having to be humbled enough to try and get help, and National Debt Relief did not imply at any point with any comments which would make me feel uncomfortable due to our current situation.

    Thanks for your vote!
    Verified purchase
    Process

    Reviewed Nov. 22, 2017

    You all have made this experience painless. Thank you so much. I look forward to working with you through this process and getting me out of debt. I know this is my fault and I appreciate Sean Scott for making this process easy. I hope I spelled his name correctly. Thank you.

    Thanks for your vote!
    Verified purchase
    Online & AppProcess

    Reviewed Nov. 22, 2017

    The application process was simple. The payments are low and flexible. The perfect program for my situation. I've been trying for years to catch up on my debt, with this program I'm on track to be debt free. I wish I found this program earlier. It would have saved me thousands more.

    Thanks for your vote!
    Verified purchase

    Reviewed Nov. 22, 2017

    I have been enrolled for about 4 months and they have already negotiated two of my creditors. One amount went from over $900 to $300 and the other I paid half of what I owed. If you have debt issues and are drowning like I am, go with this company, do what they say, follow the scripts they gave you, and try to relax. It will be okay!

    Thanks for your vote!
    Loading more reviews...

    National Debt Relief Company Information

    Social media:
    Company Name:
    National Debt Relief
    Company Type:
    Private
    Year Founded:
    2009
    Address:
    180 Maiden Lane, 30th Floor
    City:
    New York
    State/Province:
    NY
    Postal Code:
    10038
    Country:
    United States
    Website:
    www.nationaldebtrelief.com

    Media

    VIDEOS & IMAGES