National Debt Relief Reviews
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About National Debt Relief
National Debt Relief is one of the largest debt settlement companies in the U.S. Founded in 2009, National Debt Relief negotiates with creditors to reduce how much you owe on unsecured debts such as credit cards, personal loans, medical bills, private student loans and collections. It offers personalized plans to help you resolve debt, along with support from dedicated debt specialists.
Visit www.nationaldebtrelief.com- Free consultation with debt coach
- Free debt relief quote
- Numerous accreditations
- Professional and responsive customer support
- Easy enrollment process
- Fees can reduce overall savings
- Not available in all states
National Debt Relief Reviews
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Reviewed Dec. 3, 2017
I have looked around in a couple of places for debt relief and saw the infomercial for National Debt Relief. I have talked to a person I work with and he said that he had good luck with them. I went on the Better Business Bureau website and National has a good rating there, so I gave them a shot. Enrolment took a while because they had to create a profile for me. They asked me about all my debts and why I’m struggling to pay my bills. The initial phone call took about an hour but it wasn't difficult. It just took a while.
Their negotiator was great. When you're giving your information to a stranger it feels weird but she makes me feel very comfortable. She was just here to help me and that made it a lot easier. This company paid up all my debts for me. They were able to set me up for the plan because I didn't want to file for bankruptcy. That was the last thing I wanted to do. They gave me an option of doing it their way. It took about six months for it to actually start kicking in. But once it kicked in they were able to pay off my debts. Now I'm just paying them off and then I'll be good to go. And if somebody want to ask me about National Debt Relief I would tell him how great it was.
Reviewed Dec. 3, 2017
I found National Debt Relief online then I talked to one of their reps who sounded nice that's why I chose them to take care of my business. Because of high-interest rates, I called the credit card companies and asked for a lower rate. They won't do anything about it so I turned all my credit cards over to National Debt Relief.
Reviewed Dec. 2, 2017
I found everyone to be very helpful and professional. I would definitely recommend National Debt Relief. I cannot wait to begin the process. Everyone made me feel very comfortable and confident that this would be resolved in the shortest time possible and that they would be with me every step of the way.
Reviewed Dec. 2, 2017
Daniel ** was extremely understanding with the multiple phones between him, my husband and myself to come to an agreement with my debt. He was patient, kind, and personable. The fact he understood what I was going through with everything made it much easier to talk to him. I didn’t feel like I was talking to a cold person just waiting to get off of work for the day. He sent me adequate information that I can forward to my husband so he could get an understanding himself on what I wanted to do. I highly appreciate his service to me and to our country. He made coming to you guys worthwhile. During the welcome call. The lady was informative and spoke in an easy pace to where I could keep up also. During the call my baby was in my other ear while she was talking. So it helped to have her nice, calm and speak clearly.
Reviewed Dec. 2, 2017
Very polite and helpful, and good at pursuing me... I am awful at returning phone calls! Really appreciate all they do to make sure that I stay on top of paying off debt. I also really appreciate their level of expertise and professionalism.
Reviewed Dec. 2, 2017
Everyone, especially Andrew **, was exceptionally patient and courteous to me. I'm illiterate regarding using the computer and Andrew walked me every step of the way. He made me feel comfortable when I talked about my debt. He was not judgmental.
Reviewed Dec. 2, 2017
Worked with me for several days to get me qualified and gave me all the info on how the system works. Agent really good at calling me back and walking me through the application and signing the contract and answered all the questions I had about has the debt relief program works.
Reviewed Dec. 2, 2017
National Debt Relief is a great program. They answered all my questions and were very informative. The person that I worked with, Katie ** was awesome!!! I would recommend their services to anyone! If you are looking for help in your financial struggles, this is the place to go. You won’t be disappointed in your decision.
Reviewed Dec. 2, 2017
Everyone was so very nice during this experience. They took the time to make sure that everything was correct and made sure to double check. At one point the phone disconnected and they made sure to call me back in no time to keep everything going smoothly.
Reviewed Dec. 2, 2017
From the first conversation, I felt the honesty and transparency. This was a fast and painless transition. Internet reviews are also favorable for National Debt Relief. We can’t help some of the challenges life throws us, but we need to do what we can and know when to ask for help. I feel a sense of relief now.
Reviewed Dec. 2, 2017
Andrew was incredibly helpful and thorough in his explanation of the program. I had done all the research, read all the reviews, yet didn’t have to ask a single question because he answered them all before I could ask. The program is a marathon, not a sprint, and it will rank your credit short term. But let’s be honest... if you are seeking this type of help, you’re already on the way to thanking your credit yourself if it’s not already destroyed. Is it expensive? Sure. They are very clear on their fees going in. But overall I will still save 20k even after their fees. I’m at the beginning of the process, but I am optimistic that the program will work as it is designed. I know it will be a bumpy road, but the light at the end of the tunnel is worth it.
Reviewed Dec. 2, 2017
Sam explained everything to us where it was easy to understand, walked us through the process and explained every step that will take place on our journey to becoming debt free. Easy to start all paperwork and finish it within a hour after starting.
UPDATED (08/04/18): Currently, I have a couple more years to go in the program and we've paid off four loans already. Like anything, costs are too high but, working with them has been good thus far.
Reviewed Dec. 2, 2017
I'm a starter and so far everyone was really nice and helped me out. I wouldn't know what to do if they didn't explain everything to me, it really helped. I would gladly tell everyone I know to use you National Debt Relief.
Reviewed Dec. 2, 2017
Explained process in detail and available for questions. Very open to opinions and how much time it takes to become debt free. It was good to know I had final say in approving settlements. I look forward to working with people that seem like they have my best interest in mind.
Reviewed Dec. 2, 2017
I’m really satisfied on how the representatives have answered and attended my calls. I’m trying this program before declaring bankruptcy. I have a good feeling about this program. I just started my program and I already feel less stress. I’m happy with this choice that I made.
Reviewed Dec. 2, 2017
Dwight and Nicole were very helpful and understanding during this process. Talking about my financial burden is difficult but they didn’t judge my mistakes nor did they make me feel unintelligent when talking about debt negotiation, a subject I had no prior knowledge about. I feel comfortable with my decision to go this route to gain financial freedom in less time than paying just minimums.
Reviewed Dec. 2, 2017
Service was good at getting started in the program. Procedures were explained clearly. Agents were courteous. All correspondence and calls were made in a timely manner. This service is busy during the end of the month but they got me off to a great start despite how busy they were.
Reviewed Dec. 2, 2017
I dreaded calling about my finances. I felt like I would be chastised or given a sermon. They made it so easy. They were not judgemental. They explained everything in detail. Thank you for being so kind and making the experience as easy as possible.
Reviewed Dec. 2, 2017
I feel like I finally have a resolution to my debt problems, so far so good. I look forward to see my debt go down, my initial call to my welcome call were great. Everything was explained in great detail and left me with no further questions.
Reviewed Dec. 2, 2017
Everyone who has been a part of this process has been amazing and understanding every step of the way. Customer service is amazing and they genuinely care about my financial freedom. Claudia ** was the absolute best! She made this experience a lot better for me and my needs.
Reviewed Dec. 2, 2017
I've been with National Debt Relief for six months now. I googled similar companies and they had good ratings. They consolidated and negotiated down my credit card debt. The lady who set my stuff up was nice and everybody that I've talked to so far had been friendly. They also kept me posted every time I get updates on the accounts that were settled. They’re still negotiating with my creditors and it’s good that we’re going to knock off one at a time. I don’t have to worry about when each account is settled. Sign up as soon as you can and don’t wait.
Reviewed Dec. 2, 2017
I'm very happy with National Debt Relief. Their costs are very reasonable and they have done everything that I have ever thought they would do. They also communicate well. I got email regularly and they kept me posted. Their rep tried to make the process as clear as possible and made sure that I do understand it correctly. When they negotiated a deal, they do not stop. They are relentless to get my authorization and they attempt to contact me through phone calls and emails but emails are the best way to reach me so I appreciate that.
Reviewed Dec. 2, 2017
My son was already dealing with National Debt Relief so he had all the information and he passed it to me. Their enrollment process was very fast and very easy that we did everything in less than 20 minutes. Their rep helped me a lot and they already had it beyond making arrangements with few different companies. It has been very comfortable working with that rep. She was a great person. She provided great customer service and she was very professional. They’re always available to answer my questions.
I had a good experience with National Debt Relief but the only thing that they should improve is when they're going to work with another company there should be another person on the side to let their customers know. One difficulty is that I have within years paid $180 directly and they added another company on the side. And that company has charged me also $38 dollars every month. And I was thinking, “For who is this paid for? Which company is this?" And when I called them directly they don't give me any type of information. They just say, "You need to call them." I don't understand how they got my information. They said, “Well, we work together and we're going to be charging you $38 every month."
I don't know what to do because we are talking about $400 a month because bi-weekly they take it out $200 from my paycheck. I think it's a lot for me. The reason that I think everybody is looking to get some help with the credit card payment is that the person can’t afford to make a payment. Otherwise you don't look for any type of assistance. They're not doing their job. A little communication is missing here.
Reviewed Dec. 2, 2017
I'm in a “Get out of debt program” with National Debt Relief and I have absolutely positive experience with their team. They were so patient with me in explaining everything, every little details and answering all my questions. They treated me like I was the only person that they were dealing with. They came up with a payment plan and made sure that I could afford it, and then told me they would try to work out something else if I couldn’t. I gave them more than 4 accounts and 2 have already been successfully completed, so the program has began with very positive results. I'm getting what I pay for, but they’re going above and beyond and it’s fabulous. Going through National Debt Relief's program has been absolutely wonderful. There were circumstances why I had to do that, but it has showed me that there is a bright side to the other side of the rainbow with a lot of self-control and self-discipline.
Reviewed Dec. 2, 2017
National Debt Relief is consolidating our debt and then paying it off. I did a google search initially and looked at a couple of companies and National Debt was rated higher and people seem to like them better. When we were trying to get signed up, they gave us little time to fill things in but they made it easy. They sent us some forms which we filled out and took a picture on our phone and emailed back. And then we talked to an enrollment specialist on the phone. He reviewed the form, approved us and then we talked to a welcome specialist when we were enrolled.
We’ve been with them since January and we’ve settled with two of our credit cards. On one of them, we’re in the middle of some legal issues with them. American Express sued me so I let them know. And they filed all the court documents for me and they’re going to appear in court for me. So, it looks like it’s going to go well. I had issues with them filing the brief because I had kind of a strange situation. My husband and I are separated and I live in a different state. And so, they can’t serve me my court papers. They didn’t want to file the brief but then, once I got firm with them, then they filed it. But they’ve always been pretty professional and good to work with.
Our payments have gone down to a more manageable payment since working with National Debt. We couldn’t pay our payments before, and now, our payment is still really high but we can pay it. And we have an ending date to when we’re going to be done with National Debt Relief. And so, that’s been really relieving. If a person is way in over his head with debt, National Debt is a really good option and alternative to bankruptcy. It’s still a lot of money and it’s still not easy, but they make it manageable and they take the overwhelming and crushing feeling of the debt away and make it feel doable.
Reviewed Dec. 2, 2017
I happened to call National Debt Relief and they seemed to be really nice and I liked what they were doing. Everyone I spoke with during my enrollment in the program was nice and the process was easy. Everything was going to be done online so it's been really simple for me. They lowered my payment plan too. The payment I had before was too many and it was too much for me to handle. They made it where it was quite more affordable for me. Their reps have done everything right and I feel comfortable with their negotiator. Anything I asked of him, he had answers for. So far their program has worked really good and they are getting rid of my debt. It's been a pleasant experience and now I've got a little more extra money.
Reviewed Dec. 1, 2017
My interactions with Steve and then Eric were thorough and to the point. Phone call appointments were right on time. They asked a few times each for my understanding and any questions, especially the important items like credit score impact. Overall very good experience, especially since coming to the conclusion that I needed to do this was difficult. Thank you.
Reviewed Dec. 1, 2017
National Debt Relief was very thorough with explaining the whole process and terms of this program. Although I'm just starting this program, I feel satisfied with this decision I have made thus far. My customer service representative was very understanding and made sure I was clear on my decision. His name was Sajid **.
Reviewed Dec. 1, 2017
Customer rep was very understanding and helpful. They explained everything in detail in re: what they could do for me and what I would be responsible for in order to help myself get out of debt during this unforeseen hardship that I am going through at this time.
Reviewed Dec. 1, 2017
Both of the representatives that helped me, Steve and Johnny, were extremely helpful and informative. The entire process was very smooth and not dreadful. I would most definitely recommend a friend or relative if they are in the same situation I am in.
Reviewed Dec. 1, 2017
Very pleasant and helpful. Walked me thru every step of the way and explained in detail exactly what to do. I would recommend this company to friends and family. Very professional and detailed oriented. Explained each scenario that could happen and reassured me that it would be fine. Thanks National Debt Relief.
Reviewed Dec. 1, 2017
We came across your company on the internet. We talked with Bradshaw ** and he took down or information including budget. We found him to be pleasant and helpful. We have had our welcome call and have received our Welcome package on an E-Mail. We faxed some credit card statements not on your list of creditors for consideration. Hopefully they have been received. We look forward to dealing with you to get us debt free.
Reviewed Dec. 1, 2017
Everything was really great and super easy. Billy and Anthony made the whole process very easy to understand. Thank you for taking the time to explain how everything is going to work. It's like a magic debt easier. Thank you!
Reviewed Dec. 1, 2017
I was pleased on how quick they worked with me and the process was smooth. Too soon to tell how my progress is but I do feel I did the right thing. It will take time for my debt to disappear but can’t wait for the results in the near future. I do recommend National Debt Relief.
Reviewed Dec. 1, 2017
Two years ago I entered NDR's 4 year program to resolve my almost 20,000 dollars of debt (ranging from medical expenses to credit card balances). Well two years in and I will be debt free in 2 more months. I just got off the phone with James (just one of the many exceptionally knowledgeable and helpful staff working at NDR) and he was congratulating me on just having approved my final debt. I couldn't be happier finishing almost 2 years ahead of schedule, All I had to do was answer a check in phone call every month or two which was nothing but NDR literally asking how I was doing and giving me updates on my account. They made this one of the best and easiest transactions I've ever experienced as a consumer. Bravo NDR to your whole team there. Thank You! I wish I could give each and every one of you a hug.
Reviewed Dec. 1, 2017
Service provided was excellent, responsibly, and very prompt in email responses. Everything that was promised over phone calls and emails was granted and I do appreciate all their hard work. I have been struggling to pay my debt since 2008. Thank you.
Reviewed Dec. 1, 2017
As a disabled veteran on a fixed income, I used payday loans and check cashing places to help me make ends meet, but I soon realized my debt situation was more complicated than I could handle, so I began looking for help. That's when I found National Debt Relief. Sandra my coordinator helped me from start to finish. My family and I are more than grateful, Thank You so much for being the answer to our prayers and giving us the Gift of having a Christmas this year.
Reviewed Dec. 1, 2017
Everyone I spoke to was very helpful and nonjudgemental. Couldn't be happier. Wish I had done this sooner. I am really looking forward to working with National Debt Relief and hopefully in the near future my debt will be completely resolved.
Reviewed Dec. 1, 2017
Both Abe and Eric have been super helpful in this process. I really appreciate it! They were quick but empathetic and I totally felt as though they had my back in this entire experience. The service is reasonable and overall I feel a great big weight has been lifted off my shoulders!
Reviewed Dec. 1, 2017
National Debt Relief provides fast professional services that is a much better option in most cases than bankruptcy or any other type of program for getting out of debt. Their counselors and all other staff are courteous and professional and very easy to work with. I could not be more satisfied with all the services they provided.
Reviewed Dec. 1, 2017
Very courteous service and efficient to my needs. The program has a lot to offer someone in financial difficulty. They answered all my questions and quickly got me on the program and hopefully on my way to no more debt.
Reviewed Dec. 1, 2017
I have recommended your company to others. My experience has been very good. Has been very understanding to my problems. Your company has always informed me of situations with my case and very polite and thoughtful. I am very happy I chose you.
Reviewed Dec. 1, 2017
Hey guys I'm liking it so far but it can be tweaked a little. I don't have a scanner or fax machine to get this signed paperwork to you that you need. What can I do to get it to you. Other than that you've been helpful on helping me resolve this stuff to get rid of debts I've had for a while now.
Reviewed Dec. 1, 2017
So far my experience with NDR has been nothing but awesome! It's been way more smooth than I thought. Super professional and very friendly! They've answered every question I've had, and have explained everything very thoroughly. I would recommend this program to anyone!
Reviewed Dec. 1, 2017
Outstanding service to help resolve my credit card debt. They do all they can to assist their clients resolve debt. The process is simple and very easy to understand. They explain everything in detail and provide all kinds of resources. I am very satisfied with this company.
Reviewed Dec. 1, 2017
Gary was very nice and helpful. I just hope I did the right thing. I am a senior citizen on a fixed income and I needed help. Very nervous. He explained everything to me and he was very patient with me. Hopefully it will all be better for my disabled husband and myself.
Reviewed Dec. 1, 2017
My experience with NDR was amazing! They absolutely informed me on the entire process and answered my questions with confidence and to completion. I have full confidence in the process and look forward to working through my debt process with National Debt Relief.
Reviewed Dec. 1, 2017
Process was going ok until I dealt with a lady who seemed irritated by my questions. Understanding the process isn't difficult but hard to understand when she was speaking quickly. I would say my overall experience was ok but would of preferred a little more tact and simplicity.
Reviewed Dec. 1, 2017
I tried to find a way to consolidate my debts to have more control of them but was unable to find a solution. After speaking with National Debt Relief Representatives who were very polite and knowledgeable of their work to help people like myself get out of debt. Thanks to all my new family.
Reviewed Dec. 1, 2017
All--services I contacted are excellent w/ lot of patience and explaining and answering all my questions, by talking lot means lot... of time for me. Thank you all and God bless you all with more strength to help people who are really in need.
Reviewed Dec. 1, 2017
It has been a simple process so far. Everyone that I have worked with has been very helpful. My answers have been answered so far. The part about not paying creditors is strange and at the same time I do understand.
Reviewed Dec. 1, 2017
It was great to speak with my representative, they were helpful, calm and very professional. They reassured me that they would be able to help which has given me great relief and like a huge weight has been lifted from my shoulders. Thank you! I look forward to completing this program with your help!
Reviewed Dec. 1, 2017
I was told it would take up to 120 days to settle my accounts. But what they failed to tell me is they don't start to settle until the money is in the account. So therefore, my credit will be screwed up for over 4 years. No happy about this experience. I will never do it again and wish I never did it. No results with this company yet.
Reviewed Dec. 1, 2017
Representative was top notch and helpful. No pressure however expressed how my situation will improve over time. I have been dutiful about paying my debts down for a year and a half. NDR is helping me with my large to humongous balances.
Reviewed Dec. 1, 2017
The information I received was very straightforward. The ladies I spoke with were very knowledgeable and clear in explaining the process and very nice. I would definitely recommend a friend in the future to take steps in the right direction!
Reviewed Dec. 1, 2017
I was nervous about making the step to get my credit situated. I knew I needed help. I was more than pleased with the representatives that assisted me. They were sure to be clear and concise. I am already feeling more confident about my financial affairs.
Reviewed Dec. 1, 2017
I have been with NDR since August 2017 and I am very satisfied with their results so far. I was notified that one of my credit cards has come to a settlement. They notified me immediately that an agreement has been brought to my attention. I agreed to that settlement. If it continues this way I will be very happy that I am debt free. So far so good NDR.
Reviewed Dec. 1, 2017
I will like to thank all staff at NDR for being helpful with my refund complaints. The firsthand experience was wonderful. The personal information and the experience how to get my refund was so fast. I thank you so much because I needed the money. I'm a very happy person!!!! Thank You.
Reviewed Dec. 1, 2017
Almost a year into the program and my debt has been cut by 33%. At first I was very skeptical and cautious. It all seemed to easy and fast. I pictured a scam like in the movies. But National Debt Relief took all my info in a very friendly phone call, ran the numbers and told me I qualified. Apparently not everyone qualifies, so I feel very fortunate. I check my account online to see my activity. It shows my progress and a timeline. It's very nice to know there is light at the end of the tunnel. I receive calls from the company when an agreement has been met. Just recently a $9,000 debt settled for 30%. You do the math. But, you have to COMMIT to the payment plan. My credit is "in the **" if you will, for five years. But I know it would have taken me twenty without this program. It only takes fifteen minutes of your time to make a call that could save you years of hair pulling and stress. Commit.
Reviewed Dec. 1, 2017
Very helpful, answered all my questions efficiently. Wanting and willing to help me resolve my debt as fast as possible. Gave me plenty of contacts to help me throughout the process and to allow me to direct my creditors to them if they were to call me personally so I’m not getting harassed throughout this process.
Reviewed Dec. 1, 2017
My husband and I can finally sleep comfortable now that National Debt Relief gave us hope for future plans. We never thought that a company would actually take the time to help us settle all our accounts in one single payment. Happy!
Reviewed Dec. 1, 2017
Have been using NDR now for 6 months and my only regret is not joining sooner. NDR has made my financial situation so much easier for me that in just 6 months I'm getting back on my feet. NDR has truly been a tremendous help for me.
Reviewed Dec. 1, 2017
So happy with my experience and the possibility to get a fresh start in life. The process has been very smooth and I would recommend this to everyone. I am so grateful for this process because it is going to change my life once it is completed. It is going to relieve a huge amount of stress.
Reviewed Dec. 1, 2017
National Debt Relief has been extremely easy to work with and very helpful in reducing my owed debt. They worked hard to settle all debts for 50% or less and I felt like they really wanted to help me improve my financial situation. My only criticism may be the number of follow up phone calls - they aren't a nuisance at all, but could probably be streamlined. Overall, this has been a very positive experience for me.
Reviewed Dec. 1, 2017
I have been very pleased with my experience with National Debt Relief thus far. Each team member I've spoken with has been very informative, quick to respond and just pleasant to speak with overall. I would highly recommend to anyone who is looking to consolidate their debt!
Reviewed Dec. 1, 2017
The initial person I spoke with had excellent communication skills. He was extremely knowledgeable, friendly and thorough. I will most certainly recommend this company to anyone in need of this type of service. Everything is easily accessible and everyone was willing to help and guide me through. I have an extremely slow computer and they were very patient. So far, this has been an easy process for a huge step in my financial well being.
Reviewed Dec. 1, 2017
Freddy ** was a great guy. Explained everything very clear and I understood everything. The welcome gentle was very friendly and I loved it. He is a nice man and worked with me getting my daughter from daycare. Freddy is so very nice and they both wished me a early birthday and Christmas and New Years. I loved the nice conversation. It’s a joy to know that you have my back and want me to be debt free!!! Thank you.
Reviewed Dec. 1, 2017
From day one the National Debt Relief Team has been an asset to my life. No matter who I talk to, they are always looking out for my best interest, speak in a positive, polite and professional manner and work with me to get my credit debt issue resolved in a timely and speedy manner. Highly recommended! Thank You!
Reviewed Dec. 1, 2017
I was treated like I was a valued and respected customer. They answered all my questions and concerns to the best of their ability. They were curious and helped me with my concerns about the process in paying my debt.
Reviewed Dec. 1, 2017
Drew was wonderful. He was very sincere in his concerns and desire to help us. He took the time to explain everything in complete detail! Our niece referred us to you and she was right in doing so. I'm so thankful that we can see a light at the end of the tunnel!
Reviewed Dec. 1, 2017
I received an email on a creditor and responded back to NDR. Made a phone call and in about fifteen mins I had a response on settling my owed debt. Everything went smooth and I’d recommend this process to anyone who is in trouble with your finances.
Reviewed Dec. 1, 2017
I had an excellent customer experience with everyone I spoke with on the phone. I live a an area with poor cell reception and they didnt mind playing "phone tag" with me. Everyone was mannerly and informative. Everyone was also super nice.
Reviewed Dec. 1, 2017
Everyone I came in contact with at NDR was very nice and helpful. It was, however, Salvatore ** that was not only nice and helpful but extremely patient with me. He works an absurd amount of hours in a day or week but was always so kind and thorough. I will recommend him to help them, if needed, because he is the best. He made sure I understood every step of the process and that I was comfortable.
Reviewed Dec. 1, 2017
It took me 2 weeks to actually give National Debt Relief a call, Parker was my rep, and he did his job to the nth power. To start off, nobody wants to confide that much information about their finances to anybody, however when the rep is able to clearly express to you the importance of one taking that next step, something the credit card companies may not want us to hear, that is necessary if we are to make any type of comeback! But most importantly, I didn't feel like a victim, I never wanted to feel like a victim, I'm educated, responsible and I pay my bills! However when a system is mathematically designed to do exactly what it does to millions of people I was no more a superhero in evading the truth than the next man.
After a few "let me think it over" cliffhanger convos and several intentional missed calls, Parker was able to make me a believer in the NDR program and what it stands to do for me. I pray that you guys are able to get me more than 50% so that I can pay this debt off faster! Sadly, maybe to get another major credit card, however I feel reassured and empowered to resolve this small era of my past and start anew!
Reviewed Dec. 1, 2017
Overall satisfied. Please be advised that I am going out of my to resolve this debt by doing everything I can, borrowing from friends and family to make sure I make the payment. I expect cooperation from you as well. Thanks.
Reviewed Dec. 1, 2017
I received excellent customer service when inquiring about National Debt Relief's services and getting started with the program. Jannah ** was friendly, helpful, knowledgeable, and patient. She took the time to explain things thoroughly, answer all of my questions, and follow up after speaking with me. I also had great assistance from Soloman during the Welcome Call; he was very informative and pleasant. Great customer service all around! Looking forward to starting the program.
Reviewed Dec. 1, 2017
This company has great service and they seem to be experienced in handling and dealing with debt collectors and they seem to genuinely want to help you. The signup process was also fast and easy. They also had lawyers and ways of dealing weird things when the debt collectors harass you.
Reviewed Dec. 1, 2017
Nikki ** was extremely knowledgeable, pleasant and helpful during the process! We were very happy with the process, the amount of our payments and the prospect of being debt free in possibly less than four years. I plan on recommending National Debt Relief to my daughter in Florida and to anyone I know in need of help.
Reviewed Dec. 1, 2017
I fell behind on payments and I got into a deep debt. I got in touch with National Debt Relief. I had other options with debt relief companies, but because of the stories I heard about them, I went with them instead. They got all of my information and checked how much debt I had since they have a debt requirement for them to help me out. When they saw that I had a $40,000 debt because of two loans that I could not get rid off and the number of credit cards that I had, they told me that can help me.
They sent me the paperwork online that I had to sign. They also gave me a password for the National Debt Relief portal. I've been in touch with them, they've been in touch with me also. I have to pay $12,000 to be represented by attorneys in case my creditors file any legal actions against me. NDR is making progress. I've been with them for two years now and they've already resolved four accounts out of the 15 that I have. I'm satisfied with their work so far. If anybody else needs help trying to get out of debt, I would recommend National Debt Relief to them.
Reviewed Dec. 1, 2017
I looked up National Debt Relief on the computer and they're the top dog. I'm still with them and so far, I already paid off four debts and saved a lot of money. Their reps are all great, answered my questions, and did a very good job. I appreciate that. They're also a lot cheaper than the crook that got me 13 years ago who charged me $1200. I finally went to court and got some money back. They were just taking and I had to pay upfront then. But with National Debt Relief, I pay every month. I recommend them.
Reviewed Dec. 1, 2017
I was looking for a consultant about my debt with credit cards and National Debt helped me out. They made a deal with the bank and lowered down my debt. And then they charge me 25% on top of my original debt. That time I don’t make enough money and they helped me out to get back on my feet. I’ve been done two of my credit card so I have one left.
They keep calling the bank and they made a deal for me and then they called me. I really appreciate the service. But one point of time they gave me a lot of phone calls because they want to make the deal happen. It kind of annoyed me a little bit. And then there were one time I’m like, “Hey. I cannot do any payment. Can you just hold it for me? Or I can do bankruptcy.” And then, “Okay. You know what? I can stop making any payment, whatever.” But they still take my money. Maybe the guy forgot to take a note.
They would take the money out my bank so I get a lot of negative from bank. And then that one time, “Hey. Just hold it for me.” And then they hold like three times. I already paid but my money is still there. And they’re like, “Hey, you’re going to do it or no? If not, we’re going to return the money or something. Because we can’t reach you. I cannot call you or anything.” I’m like, “Well, you called me when I work and I cannot pick up the phone.” But we worked it out. I just bought a new house with my credit so that’s good news.
But how can I know that the last two credit card had been paid off? Or how can I check with it? Because the National Debt Relief do not want to have the bank call me. So, the bank don’t call me no more. They deal with the bank. It’s only National Debt Relief that calls me. I don’t see any paperwork sent to me. I don’t see anything online. Maybe they sent it to me but I don’t see anything on the email. But I will recommend them to people that needs it. Because I needed help and they helped me out.
Reviewed Dec. 1, 2017
National Debt Relief has very good rating when I looked them up online. Now, they're helping me get through all the mess and get out of debt. The enrollment process was very easy and uncomplicated and I've been with them for about a year now. I had very positive interactions with the negotiator and their service is not out of line. Working with National Debt Relief made my life less stressful. I would recommend them.
Reviewed Dec. 1, 2017
I've been with National Debt Relief for almost a year now because of debt consolidation. And the cost of their service is good.
Reviewed Dec. 1, 2017
I had 11 charge cards with several $1,000 on each of them. I was paying double the amount requested each month, and I still was not making any headways. They were upping my interest rates to like 30%, making it hard to get caught up. National Debt Relief called me and their offer sounded pretty good. I realized there's a few more out there, but they had a pretty good rating on Google, so I went with them. They guaranteed me where they were taking biweekly $252 out of my checking account, and they guaranteed I'd be paid off in 48 months. But I had additional money, so I put it in the escrow account, and they actually have gotten nine of them already settled. They’ve been really working on it!
I've had several people call me from there, but it's all been very positive. I also had a manager call me one time and ask me what they could do to improve the service. He sounded really sincere and talked about my concerns, and he got right on them. So, their actions have done a lot. They’ve done everything they said and then a little more. It's helped me to a great deal. I was spending $1,500 a month on just those debts. Now, they are taking $500 out.
Reviewed Nov. 30, 2017
People I spoke with on the phone, very knowledgeable and very very helpful. I feel like they really cared about my situation. I would definitely recommend them to anybody who has overextended their credit. They made me feel very informed, And they went the extra mile to make sure that I understood every word.
Reviewed Nov. 30, 2017
I have to say that National Debt Relief has been the best decision this year for me. I am very pleased with them and their customer service is a 10 plus rated service. Just to realize that in four straight years I will be debt free is awesome. I would and have recommended this company to family and friends. Thank you for your service.
Reviewed Nov. 30, 2017
Chris ** was very detailed and he was able to answer all the questions my wife and I had about the whole process. He shows that he really cares and that is Huge!! Michael ** also did a Great Job with the Welcome Call.
Reviewed Nov. 30, 2017
Agents courteous and ready to answer any questions. Pleased with the outcome so far. I would recommend this company to others as well. Great job! They take the time to listen and give you positive feedback. Thank you for all you do! It really helps to know someone is on your side!
Reviewed Nov. 30, 2017
Everyone I have spoke with was very friendly, and explained my questions well. They were very easy to get a hold of, and had quick responses. All the information for the program was sent to me to not only hear over the phone, but to review on my own in writing which I appreciated.
Reviewed Nov. 30, 2017
The initial call with Ben was informative & gave me a feeling of relief. I felt as though I had made a positive decision in making the call. My experience today was peaceful, filled with knowledgeable information. I pray & believe this will complete the journey to return to a positive status.
Reviewed Nov. 30, 2017
Very knowledgeable, friendly and informative. I like that they contact me when something is new with my account. They know exactly why I'm calling them which saves us both time. I am very impressed no matter who I speak with.
Reviewed Nov. 30, 2017
Making a decision to enroll in a debt relief program is not something to be taken lightly. I agonized quite a bit over it, and finally had to admit that I needed help because of my overwhelming debt, and my wife's fragile health situation. Everyone I dealt with at NDR was a true professional. They answered all of my questions, and gave me the best advice they could for my situation. I appreciate the caring and professionalism they exhibited. Thanks!
Reviewed Nov. 30, 2017
So happy we decided to go with this company! They all were super friendly and knowledgeable people! They had us set up and ready to go in one day! We highly recommend National Debt Relief for all of your debt issues! Thank you to Fox News for referring them to us!
Reviewed Nov. 30, 2017
The service was clear and thorough. Anytime I asked a question it was answered and I never felt pressured. I had just about all of my dealings with Theodore and he was fantastic. He comforted me that he and all of National Debt will be with me every step of the way. I’m nervous about the process but I’m comforted in knowing the support that I’ll have.
Reviewed Nov. 30, 2017
Kathren ** was very informative and knowledgeable and friendly. She was great at her service. I would recommend a friend to you. The welcome call was very helpful and the young lady was very polite and friendly. I am very pleased with the service I got today.
Reviewed Nov. 30, 2017
The associates were friendly, thorough and professional. I was well informed about the program and what I can expect. They guided me through every step of the process and ensured I had a complete understanding. This appears to be an excellent option to help me due to a significant loss of income.
Reviewed Nov. 30, 2017
Both Daniel ** and Andrew from the welcoming department were very professional. Unfortunately a car accident caused me to become disabled in December if 2013 I used all of my savings to keep paying my creditors until I could no more at the rate I receive from Social Security disability. I receive one fourth of what my working income was. Thank you for your Debt relief program! I only wish that the interest from my creditors would not occur for months before my accounts are handled!
Reviewed Nov. 30, 2017
David ** was so helpful in a stressful time. Answered all my questions, and helped me get back on track. He was nice and even got me set up all in one day. We even got disconnected and he called me back.
Reviewed Nov. 30, 2017
Giving your company my debt information to have you settle for a lesser amount due in a shorter period of time. Everyone that I dealt with was very helpful and considerate. They were willing to answer all question that I asked, very detailed in explaining what would be happening.
Reviewed Nov. 30, 2017
Within seconds of registering online someone called. Tamara was the rep and she was great to work with. She was very understanding and willing to answer any question. Our financial boat was adrift and she threw us a life preserver. She was very understanding.
Reviewed Nov. 30, 2017
The associate I spoke with Elizabeth was very helpful and professional. She was able also very knowledgeable and was able to answer all my questions and made me feel comfortable with this whole process. I look forward on my journey to debt freedom.
Reviewed Nov. 30, 2017
Nomer and all of the staff I've dealt with so far have been very knowledgeable, pleasant and responsive throughout our interactions. I've found this entire process to be quick, easy and helpful. I'm looking forward to having my debts settled and only having one payment to worry about each month.
Reviewed Nov. 30, 2017
Thank you all for your continuing support, every time I call feels like a weight gets lifted off my shoulders. Special thanks to Julia who is very knowledgeable and compassion for others!!! It was one thing after another for me and my family and felt like I couldn't catch my breath! Again I want to say thank you to the National Debt Relief team for helping me and my family.
Reviewed Nov. 30, 2017
Please know my Welcome Call was great. It was a most pleasurable experience. All of my questions were answered, and the agent was most positive. She made sure I understood everything. I truly appreciate the help I am receiving, and look forward to resolving my debt soon.
Reviewed Nov. 30, 2017
What can I say about Elliot.. he was wonderful. He listed and allowed me to vent how I got to this point in debt. Elliot knew what he was talking about and explained things clearly so I understood. It was very emotional and again I appreciated his patience with me. This will be a great stress relief for me. Thank you for your support Elliot!
Reviewed Nov. 30, 2017
My contact with the staff was excellent and made the scary process of sorting my debt issues seem like a problem that can be fixed! All information was given to me in a concise and logical manner. Being able to establish contact via email was very helpful due to my busy work schedule.
Reviewed Nov. 30, 2017
Since this is the first time that I use the service, I'm satisfied thus far and I would recommend their services to friends and family. I am looking forward to the rest of my debt being relieved with the services text National Debt Relief program. I hope to be out of debt soon and not get back into the same situation that I was in in the past.
Reviewed Nov. 30, 2017
I was really swamped with a lot of debt, I could not sleep well at night and was barely at peace during my days. I reached out to National Debt Relief and they made consultation or sign up so easy & painless! Thanks!
Reviewed Nov. 30, 2017
I was really nervous going into this. Geri helped me and answered all my questions and made me feel comfortable in enrolling. I would recommend a friend in need. Because of National Debt Relief I can start off. It’s like a weight lifted off my shoulders. Thank you.
Reviewed Nov. 30, 2017
So far your company has been represented very well by Dorian ** and your welcome call specialist. Easy to follow and inclusive. Having researched a bit before deciding on your company I am sure I picked the best of the many choices I had. Thank-you.
Reviewed Nov. 30, 2017
Now I have hope to free myself from Credit Card debt. Eric didn't make me feel more ashamed because I needed help. Walked me through what to expect. What I thought I would be paying on the rest of my life is now reduced to 2 1/2 years.
Reviewed Nov. 30, 2017
Great experience talking with Anthony ** and others who assisted me in these past few months. Very excited for the future and how much easier life will be without the worries of having the constant harassment day by day from my creditors. Definitely a recommendable site to visit.
Reviewed Nov. 30, 2017
They're great. Wonderful customer service, they listen and understand. Came to this program with $25,000.00 debts (7 accounts) took care of 5 and just 2 more to go. I do recommend them to family and friends. Very thankful for their great service.
Reviewed Nov. 30, 2017
I feel the individuals who helped me were very knowledgeable about your program. They were very informative and helpful making me understand the program and how it works. They made sure I had an understanding of credit score impact while negotiations with creditors are ongoing.
Reviewed Nov. 30, 2017
My experience with National Debt Relief has been so positive, I highly recommend this program to anyone looking to get out of debt. My debt was completely in credit cards and I was over my head just paying off minimum balances. Signing up for NDR was easy & I was approved for the program on the same day. I have been in the program for exactly one year and have resolved 4 credit balances already, totaling over $10,000 in debt. I have 3 credit balances left to resolve & hope to get those balances paid off within the next year. I am so happy I made the call to National Debt Relief!
Reviewed Nov. 30, 2017
When I first began my debt relief journey NDR was easy to find as it was on the top of the debt relief program list on the government list of programs. When I inquired the service representative that I worked with was very helpful in guiding me in the tedious task of gathering all of the data needed to begin the program. The monthly payments that I was given is very manageable in comparison to paying each debt on its own with interest. Any time I need assistance, help is just a phone call or email away.
Reviewed Nov. 30, 2017
Great customer support and helpful and great in explaining how they can help and they walk you through on how to set everything up. Will recommend to friends and family if they ever need help with their debt relief. They also work fast and on your time to help you.
Reviewed Nov. 30, 2017
I had a great experience with both the initial process of consolidating and also the welcome call after. They answered all my questions and took their time in explaining the whole process. I will recommend them for anyone looking to consolidate and debt.
Reviewed Nov. 30, 2017
Both gentlemen, Charles ** and Michael **, that worked with us were great. Very helpful at answering questions and explaining the program. Worked through each step with us making sure we understood what was going to happen when we entered the program.
Reviewed Nov. 30, 2017
Shelley ** was professional, competent and took care of the enrollment process quickly. There was no judgment about my situation, just took care of business. Shelley ** did a great job with the "welcome call" and made sure I didn't have any questions.
Reviewed Nov. 30, 2017
Help pay off over extended credit cards. Was recommended by the BBB as a company with good service and reliable. If I know of anyone who needs help I would highly recommend National Debit Relief to solve their problem. Thank you for the great response and help.
Reviewed Nov. 30, 2017
I am new to NDR, so all I can really report on at this point is the helpfulness of their employees. I talked to Krystal and one other employee whose name I unfortunately can't remember, and they were both helpful and professional in explaining everything that was going to happen. I was clearly guided through both the positive and negative aspects of what was going to happen as NDR worked to get my debt issues resolved. I will update my review later as things progress. Thank you!
Update on 4/22/18: I started with NDR in December 2017 and they were very upfront (and right) about what I should expect in the upcoming months from bill collectors. They settled my first debt recently, and while I still have a ways to go, I couldn't be happier with their service so far. Thank you!
Reviewed Nov. 30, 2017
Received an email about making a larger payment to one of store credit card Which was large over $11K. They got it down to a little over $4K. And when I said I couldn't add anymore money to the already amount I'm paying they said no worries.
Reviewed Nov. 30, 2017
Very upfront on everything. Answers all my questions in a timely manner. Both people that I talked to were very nice and very helpful. Would recommend this program to my friends. They have a website set up for me to use and keep up with the process.
Reviewed Nov. 30, 2017
I had a great guy helping me. He answered all the questions I had and made me feel good about me moving forward with the process. I would tell anyone to give you guys a chance to help them out with their debt. Thank you so much for all your help.
Reviewed Nov. 30, 2017
I talk to Tee ** from National Debt Relief representative, He was very kindly, walk through every questions I have and make it so easy to solve the problem I had. Now I do not have to paying high payment anymore. It took me less than a hour total on the phone. I did not have to go to office or anything. Everything was online process or through e-mail.
Reviewed Nov. 30, 2017
Very professional and accurate, explained the program very well, very fast ,explained the program step by step, easy to understand. A very reasonable price. Very quick to respond to any questions my wife and I had. The program is exactly what I wanted. No hidden costs.
Reviewed Nov. 30, 2017
When I filled out the request for a quote, I was nervous and scared. Then, I received a call from Andrew. He put me at ease right away. He made me feel comfortable with the process. He was very through with explain things and going through the process. It was a huge weight off my shoulders. After the call with Andrew, I had to call the welcome group. The young lady whom I spoke was great. She was also thorough and very polite. I can’t enough about the people who work there.
Reviewed Nov. 30, 2017
We are thankful to NDR for helping us out of a web of debt. They were very kind, helpful and explained every process thoroughly. I had to call several times with questions and everyone who I talked to was very helpful. We highly recommend them for debt help.
Reviewed Nov. 30, 2017
Resolved one of my biggest cards by 50%!!! Customer service has been very nice in answering any of my questions or concerns. It takes time and patience but it's worth it. Can't wait to see how quickly the others are settled.
Reviewed Nov. 30, 2017
National Debt Relief respond immediately to my needs to reduce my CC with managing reductions with my CC Companies. Everything is going good at this point, however I would like to see what Brandsmart will lower the CC debt to. Thank you.
Reviewed Nov. 30, 2017
I am currently going through the process with the National Debt Relief, however, from the start they have been very helpful and supportive. They take their time ensuring that I understood the process including the next steps. They reach out periodically to ensure that everything is going as planned. I am pleased about my choice in utilizing NDR to resolve my debt.
Reviewed Nov. 30, 2017
Hope it continues to help. I am now being sued by another creditor so Hopefully you all can step in and help with this matter. Also I am hoping to be debt free and finally be able to get the house of my dreams.
Reviewed Nov. 30, 2017
I could have not ask for a better group of people to take care of this for me. The staff at NDR were really understanding and you can tell that they really care. Anytime I had an issue with my creditors they were right there to help me. Always call me back within 24 hrs. I would recommend NDR to anyone. If I could give NDR 10 Plus stars I would. My sister just join with NDR and she is so happy that she did a huge weight lifted off of her and her stress level has went down.
Reviewed Nov. 30, 2017
When I was looking for help in resolving the mess I had gotten myself into, I looked on Google for help and read about several Debt Relief companies. NDR sounded like the most appropriate one to chose, still a little afraid of going this route. I was fortunate to have got Max **. He assured me that all my fears were normal and he would do all he could to help me and he did. He is so attentive in making sure you understand everything. He was on top of it all. I even told him it would be nice if he continued with me, but his part was done and now he had to introduce me to the next step. I have been very satisfied with the program as of this date 11/30/2017.
Reviewed Nov. 30, 2017
I am really grateful for all the support! I have been overwhelmed with this process and all the staff and customer support has been very helpful in having answers and direction every step of the way. Both my husband and I have not been able to keep up with our debt and as hard as we try even with cutting out extras we still were getting nowhere for months and months. We have hope of being debt free and the program so far has been impressively encouraging. I have a new comfort in knowing we can get out bills under control. Thank you!
Reviewed Nov. 30, 2017
I am very happy with the customer support with everyone I spoke with. All of my concerns and questions were answered quickly and honestly. The process was simple so far and I am glad I reached out to NDR. I hope everything continues to go as smoothly as the enrollment process. If so I would gladly recommend NDR to anyone else facing financial hardship.
Reviewed Nov. 30, 2017
I think my questions were answered as I contacted the agency for assistance. Nikki was very thorough in qualifying me for assistance. My application was approved quickly and I felt better because I had a way out of the crushing burden of too much debt.
Reviewed Nov. 30, 2017
They have been great and have lived up to everything they have told me. They have informed me when they have a new setup to help me get out of a bad problem. They have been a very honest company to deal with. Thank You.
Reviewed Nov. 30, 2017
OZ ** and Paul ** were very helpful and were very thorough when it came to explaining the whole process as well as the contract. Made me feel at ease. It's a very scary feeling having to do something like this but now I feel a weight will be eventually removed.
Reviewed Nov. 30, 2017
Too many duplications of documents and too many calls on the same subject has me wondering about the efficiency and proper processing by your company. I will give it a few months, but, the starting interactions have me a little concerned... ie...3 letters confirming that you received the P.O.A signed. 2 Letters advising me what to say if creditors call me...several conversations that my credit score will take a "dip" initially... HOW MUCH OF A DIP... I need expanded information about your $12 legal representation. Your Representatives seem to attempt to placate me when I ask these questions by stating that all of the charges are included in the monthly fee. That's their answer to everything... just a funny feeling on my part.
Reviewed Nov. 30, 2017
My experience has been wonderful with National Debt Relief. I was just told that one of my creditors has agreed to a payment. I thank you so much. Looking forward to settling the rest of my creditors. Hopefully sooner than later.
Reviewed Nov. 30, 2017
I'm very please with how professional and kind everyone I talked with. But most of all very helpful in helping me get my debt situation back on the right track... When I didn't think I would ever get myself back together I WAS save by You. Thanks.
Reviewed Nov. 30, 2017
Full of details and very helpful. Went through step by step to make it understandable and simple. Can't wait to get started and stay in touch with the customer support and see this debt go away. Thank you for your support and willingness to be there for me.
Reviewed Nov. 30, 2017
This was the easiest and most stress-free experience! It took just one call and my 25 credit cards, all maxed out and on the brink of delinquency, were handled by my professional and courteous representative. I have had very few debt collector calls and I have already settled 2 accounts saving me $2000 in interest. Only 23 more cards to go! I highly recommend National Debt Relief!
Reviewed Nov. 30, 2017
Theodore, who was my first contact at NDR and Nat, who did my Welcome Call were both professional, knowledgeable, courteous and helpful throughout this entire process. Never at any time did they make me feel like a loser or a dead beat due to my circumstances. I would like to thank both of these fine gentlemen for making me comfortable during this experience. God Bless You both!
Reviewed Nov. 30, 2017
Ms. Dairy ** who interviewed me with my application was excellent. I could not expect better. She professionally explained everything to me and expertly answered my questions to my satisfaction. The person who welcomed me also did so in a professional manner and guided me through the process.
Reviewed Nov. 30, 2017
The representative was very informative and friendly. He reassured me that they are always a call away if ever I have any questions regarding my account. I am very pleased with the Welcome call I received from that particular representative. I would definitely recommend NDR to anyone that is in the same situation I am in, their customer service is very reassuring.
Reviewed Nov. 30, 2017
I wanted to get everything paid off on my credit card. National Debt Relief helped me lower my bills so it is easier to pay it off. I'm been working with them since February and I'm satisfied. I would want it to be faster, but it's ok. The negotiators have all been nice, as well as with the cost. Since working with them, life has become less stressful. I'm happy how they’re helping me and I would just let other friends know to call them if they need them.
Reviewed Nov. 30, 2017
I was in debt and I couldn't come out. I called somebody from National Debt Relief and they took my phone number. We were able to finish everything up that night and I was able to avail the debt consolidation and settlement program with them. It has been two years since I started the process so I'm halfway through completing it. I have consolidated USAA a couple of months ago. But when they took out the payments, I'm still being charged now. And my $8,000 debt with Bank of America was settled for $5,000. But all they did was wait until two years because that was the original amount that I owe. All in all, the quality of the program I received from NDR is good.
Reviewed Nov. 30, 2017
National Debt Relief is really nice to work with, and they were really knowledgeable and answered all the questions that I had. And when I called in and inquired information, they weren't pushing their business that I genuinely felt like they were there to help. I was trying to get rid of my credit card debt. I read reviews on them and people have really good things to say about them. A lot of people are showing that they had good progress with them and their accounts weren't just sitting without any resolution. They were also backed by the Better Business Bureau. When I looked at other companies, a lot of people are getting in a lot of trouble from accounts pending from other companies.
I've been with them since March and I've been progressing with them. There are some accounts that have been sitting since they were working on other ones, but they always do really good at getting back to me and taking care of things. They let me know what's going on and they send out emails that I could approve or deny if I don't agree with the settlements. And if I disagree, they try to renegotiate or I can also contact the company and settle the account myself. They don't force you to do anything which is really nice and I can back out of the program anytime without being held accountable for it. All my accounts would still be assumed viable and underneath me, as they are now. I could work with the creditors by myself if I wanted to, and any money that I had paid in and wasn't used would be in like a bank account for me.
Their pricing is great, too. They try to work with what you can manage monthly and whatever number breakdown they give you, any fees they would have, are included in that also. It's all-inclusive, so you know what is coming out. You can either do bi-weekly payments or one monthly payment. They work with you to make it suitable for what you need to do and understanding that the purpose of it is to get out of debt and not create more. I've had a very nice experience with them. I always recommend them and I already did to other people that I know have tons of credit card debts.
Reviewed Nov. 30, 2017
National Debt Relief has attorneys who act on my behalf to be able to negotiate my debt with the credit card companies. It’s been a while that I’ve been working with them. Getting set up was a little bit of a challenge because I had to fill out some paperwork and get it sent to them. Then for each card or account that I have that they're negotiating, I have to say if it's for the hospital bill or something and they will have to send some correspondence to me from the attorney and the court. So I have to kind stay up on it. But everything has been pretty easy so far. There hasn't been any increase in my credit score so I can’t really say that it’s been great. But that’s being negotiated and I’m sure there’s work that I’ll have to do on my end to be able to do it. But as far as the payment, I know some of them aren’t fully negotiated yet.
The payment plan’s good and they’ll adjust the payment base if I ever get into a bind but I need to give them a big heads up. It needs to be an entire week or five to six business days and and they’re upfront about that. In a lot of places, the adjustment is in two or three days. National Debt Relief should be able to give a little bit more time on their clients and allow changing the payment dates. But I know that’s not always possible. The other thing is that they don’t really reach out to me. After I missed the payment, I had to reach out to them but I couldn't. Maybe they have to work with a lot of people, but that could be something that they could work on.
Reviewed Nov. 30, 2017
I got myself into a bit of debt with credit cards and a loan that I needed assistance with that were putting me into a financial situation. My husband saw National Debt Relief on a TV commercial and he said that they would probably be a good one to help me out. He went through one other company before and they really didn’t do much for him, and he told me to try National Debt Relief so I did. They negotiated with my four creditors to get them down to a reasonable and acceptable amount to pay back and they did a fantastic job doing that. Now, I'm making just one payment to Liberty Lenders, who took over, and it’s helping out a lot. My negotiator Igor gave me a lot of information, assured me that it’ll help and I won’t lose anything. He explained everything in layman's terms that I could understand and he always responded straight away.
My biggest worry was going through National Debt Relief and then having to lose my vehicle or anything else but he kept me updated on information. Whenever I emailed him about a concern, he would respond straight away so he was very good and helpful. National Debt Relief worked really well with me. Instead of them coming at me and saying “we need to take money out of your account on this day” and I explained to them that I’m going to get paid on a certain day, they worked with me and made sure that it was coming out on the day that I got paid. The quality of service that I got was really helpful and really good. If I had any other friends that are going through the same situation, I would definitely recommend them. They have helped me and made my life a lot better. I am very happy and very satisfied with them.
Reviewed Nov. 29, 2017
Updated on 12/13/2018: I had a big drop in income and my roommate moved out among various things, and I was not in a position to pay the debt that I had. A friend said something about National Debt Relief and I did a little bit of research. I set a different a friend up on National Debt a little while earlier and they helped my friend. That seemed to be going well so I used the company as well.
Getting enrolled was pretty easy. I went online and hit a little button. They then called me. Their rep told me how everything worked and we went over the information that I had like what my debts were and how much. It seemed to go pretty well and I felt like I got the information that I needed.
So far, I’ve only had to contact National Debt a couple times about some things and they resolved them right away. A lot of it can be handled online which is really nice so that I don’t have to call. Everything that has gotten settled so far is below 50% of the actual amount due, and the amount they’re getting out of it is definitely worth it. National Debt has allowed me to not go bankrupt so that’s a good thing. I have recommended them.
Original Review: So far everyone I have spoken with at National Debt Relief has been very helpful, knowledgeable, and friendly. I would recommend this service to my friends! It is nice that when I am going through such a stressful time I have friendly people to talk to that help me through it. Thanks!
Reviewed Nov. 29, 2017
I can only judge on my current experience. I just began my process with National Debt Relief and so far all the staff members have been courteous and knowledgeable on the process. I cannot rate them 5 stars just yet because I have yet to settle any debts or seen how they are able to assist me with my creditors.
Reviewed Nov. 29, 2017
I had an excellent experience from the first moment I called and talked to Sandra **, followed by my Welcome call later in the day. I look forward to working together to resolve this matter in the near future. Thank you.
Reviewed Nov. 29, 2017
Out of all my experience everyone that I normally talk to at National Debt Relief is friendly and helpful. I am excited for my new journey of getting out of debt. I regret get myself into so much debt. But I am happy to work with this debt relief program.
Reviewed Nov. 29, 2017
Paul was great. So helpful and kind. Highly recommend him. He seemed to really care about me and my situation. He read me everything and gave me all the information I needed. He provided me with a reasonable payment that helped me lower my debt and feel better about my financial situation.
Reviewed Nov. 29, 2017
I am very pleased with all the help I received in all the way through process and with all personnel. This has taken a lot off my mind about helping to resolve my concerns about ability to ever get credit cards paid off and save the large interest rates.
Reviewed Nov. 29, 2017
I really love this company. They took my debt and worked with my debtors to work out a plan to decrease my debt. I am so grateful that in the near future I will be debt free. I strongly recommend this company for people who are trying to find a legitimate company and very friendly.
Reviewed Nov. 29, 2017
National Debt Relief has now settled 3 of my debts for a fraction of what was owed... I only have 2 more to settle... I am so grateful for their help! I am slowly on the road to credit recovery thanks to National Debt Relief! I highly recommend them to anyone wanting to start fresh without debt!
Reviewed Nov. 29, 2017
NDR was very competent and courteous and wonderful to work with. The entire process, from initial call to them to enrollment in the program, went smoothly and was handled very professionally and respectfully. I am very happy that they were able to help me and my wife.
Reviewed Nov. 29, 2017
This establishment really help me and they do everything they can to get the best possible negotiations with my creditor to lower debts and they really help me manage my monthly payments affordable and manageable within my budget. I recommend this 100%. The customer service is excellent.
Reviewed Nov. 29, 2017
They were very helpful and kind. All of my questions were answered clearly. I was super nervous and both of them made me feel at ease. I would recommend them to anyone that is struggling w/debt. They also called me back in a timely manner. Very patient as well.
Reviewed Nov. 29, 2017
Shahar ** was very patient with me and was very helpful in signing up such a good boy! Felicia was very nice with my welcome call very helpful! I was very nervous to start this program and they both calmed my fears! Thank you very much!
Reviewed Nov. 29, 2017
I had an excellent experience with Luis **. He was very professional, courteous and prompt. I was very impressed by how he explained the program and went over the needed documents. It was clear to me I made the right decision by calling NDR.
Reviewed Nov. 29, 2017
I recently called the National Debt Relief (NDR) to try to consolidate all of my credit card bills due to a financial hardship my family recently experienced. They really stepped up and and are making our lives a lot easier going forward. They were all very helpful and understanding on the phone. They explained everything in detail and made everything understandable and answered all my questions with confidence. The best part is I will be saving 500 dollars a month and be debt free in about 3 years, thanks NDR you have been a huge help.
Reviewed Nov. 29, 2017
NDR has been very helpful resolving my debt. I just wish the collection calls would cease. I am a recent client so I guess this is a process. NDR has been very nice with calling me and letting me know the progress of paying my debt.
Reviewed Nov. 29, 2017
Service was great. Call several times. Mr ** was so helpful and patience. Very down to earth and acted like he really cares. Told me I could call always. I feel secure that he will stand by me during this phase in my life.
Reviewed Nov. 29, 2017
My experience with your staff is above and beyond excellent. Since I am not exactly computer savvy, I needed to be walked through the process and both Nate and Jen did just that. They were both so patient and made me feel very comfortable in what I needed to do. Thank-You so much.
Reviewed Nov. 29, 2017
Great customer service. So far, I've had no issues and NDR has been very helpful. They are always on top of my account and informs me of any updates. They got to work with one creditor of mine within 6-7 months.
Reviewed Nov. 29, 2017
I am so grateful for their services. My credit is being cleaned up fast than I thought it could be with their help. I would definitely recommend them to my friends and family! Everyone I have spoken to are very knowledgeable and friendly. They are my saving grace!
Reviewed Nov. 29, 2017
My experience so far has been great. If I have questions they're answered almost immediately... My first settlement was very good. I’m very happy with it and I’m looking forward to my other three. I would definitely recommend this to a friend. Can finally sleep better.
Reviewed Nov. 29, 2017
Yasha as well as Evelyn were very comforting, supportive and patient during this difficult process. I was very scared at first but they walked me through everything and explained the entire process in detail. I feel comfortable moving forward. I am looking forward to financial freedom. I would not be able to pay off the debt in my remaining lifetime.
Reviewed Nov. 29, 2017
Experience with customer service was great. Everything was explained to me in detail and I was assured of the outcome. I did my research and they have a stellar track record of the company's performance. I am happy with their correspondence with me via email and mobile which makes me feel secure. They are good with their notifications and alerts. I am a client since May 2017 and I would recommend them to friends and family.
Reviewed Nov. 29, 2017
Amazing, settled my past due bill for a fraction of what I owed, National Debt Relief is amazing. Good people to work with, very informative, patient and very nice. I will recommend them to anyone in my position. Thank you!!!!
Reviewed Nov. 29, 2017
The process was easy and they are very helpful with helping to resolve the issues I have. They answered all the questions I had and will be with me every step of the way in this process. Would recommend them to anyone needing help to get their debt handled.
Reviewed Nov. 29, 2017
Looking forward to being debt free! Thank you Shawn ** for your patience and professional assistance. I will recommend friends, family, and colleagues to you at National Debt Relief. This process is simple and it truly is a relief. Clean credit is within my reach now!
Reviewed Nov. 29, 2017
This is the first company that I have had great services. I love the prompt and live response from customer service. I am very happy with the results that I have been getting. Result and the efficiency of their efforts to help has been great. I appreciate your service.
Reviewed Nov. 29, 2017
Very Good experience! They was very patient with me when I filling out the application and that I understand the program. Very quick. Will answer me back for the program. I will tell my friends and family about the Company. Thank you.
Reviewed Nov. 29, 2017
I was so stressed and at the end of my rope. I was looking and fearing bankruptcy. It’s been a rough year with hurricanes, medical and dental issues and more. I had submitted for information with other companies and never heard back. Within a day I heard back and spoke to Daniel. We went over everything and he offered me a solution to help with my credit card and medical debt! I finally feel hopeful and like I have a solution!
Reviewed Nov. 29, 2017
I’ve been thru a lot with 5 children and closing a business after 9/11/2001. Never went bankrupt then and now find myself struggling due to back problems and short term disability. National Debt Relief has negotiated with my creditors and gotten favorable terms and stopped the phone calls.
Reviewed Nov. 29, 2017
I recently had 2 of my credit cards except a proposal NDR that I had to approve. I approved them and the customer service rep (Revel) that I spoke to explained everything. He even explained that I had to add money to my monthly payments to cover the proposed payments. I did not like that part as I am trying to get my finances in order so any additional money towards these payments was unexpected. But I am glad that the NDR proposals cut the balance of each card literally in half to pay off.
Reviewed Nov. 29, 2017
Arrangements were made with creditor. Although it seemed as if nothing significant was happening at first, it final felt better. I was under the impression that the accounts would not go into "charge off" status and one of the accounts did which really left me with a very negative feeling. I still don't feel good about that but at least we reached a settlement for half of the original amount owed.
Reviewed Nov. 29, 2017
Staff members were so helpful and explained everything thoroughly. I felt a huge sense of relieve after coming to this program. I use to struggle for years and this took a simple hour of my life. I should’ve done this way sooner! Thank you for all your help and sense of hope.
Reviewed Nov. 29, 2017
Amazing. Feel so much better. Know that I am on the right track to a better life. I know that I have not made some good decisions and that life sometimes gets in the way. I felt alone and like I was drowning and this is the step and help I needed. Someone to fight on my behalf to help me become better.
Reviewed Nov. 29, 2017
We contacted NDR to inquire about the program and we were helped by Gene **. Gene was very knowledgeable and was able to answer all of our questions. The customer service provided by Gene was excellent and we would highly recommend NDR!
Reviewed Nov. 29, 2017
Well what I can say? It been a great experience even before I made my choice to take my business with debt relief. I talk to couple of lawyers and told that the smart thing was to go bankrupt and start new slate and move on and that it was cheaper than going to a program that cost your more down the road but my gut feeling was to find a better solution to my debt and I took my chance with National Debt Relief. It did cost a lot but it was my fault that I got into this mess and I had to pay for and not declare bankruptcy even if it was the smarter choice. It been a pleasant experience with great customer service and I feel good I finish program.
Reviewed Nov. 29, 2017
I am very very happy with the service provided by National Debt Relief. Just got my first settlement done and it brought a huge smile to my face with all of the money that I saved. This is a very valuable service for anyone that needs help financially. :-)
Reviewed Nov. 29, 2017
Just signed up and found it very professional. They were very organized, did not play games or tell half truths. I was able to understand and follow all instructions. Extremely efficient with their follow up. Pole me later after the dust settles for a more accurate assessment.
Reviewed Nov. 29, 2017
NDR has resolved 2 of my debts so far and I have only been in the program for a little over 3 months. Any phone calls and/or questions I had were answered quickly and resolved with courtesy and mind-easing efficiency. I not only will recommend NDR to my friends, but have already done so.
Reviewed Nov. 29, 2017
Great and prompt assistance in all of my concerns! Very professional, helpful. The people at National Debt Relief have always taken the time to make sure the program was easy for me to understand. They have been very good at tailoring a program that is good for me.
Reviewed Nov. 29, 2017
The enrollment process was easy and straightforward. Felt relaxed during the whole enrollment process. I feel that this process will get me out of debt in a very short amount of time. The experience was very easy to go through and a heavy load has just been lifted.
Reviewed Nov. 29, 2017
I haven’t been with NDR that long but they have already settled with one of my creditors. That is encouraging. I had a lot of trepidation about NDR and whether I am doing the right thing. I will probably have some level of anxiety until my debts are satisfied. So far, NDR personnel have been uplifting and nonjudgmental. I have read negative comments about NDR but that has not been my experience. I am hopeful that I have made the right decision. Yes, my credit scores have plummeted but they would have anyway. I am not unhappy that I signed with NDR.
Reviewed Nov. 29, 2017
The CSR that worked with me was very patient and answered all of my questions. She had no problem with me calling back the next day to have plenty of time to be sure this was the best option for me. Even on the follow-up call the next day, there was no pressure to sign up, just more good answers given and time well spent.
Reviewed Nov. 29, 2017
I contacted the company because my debt was already bad, but then I found out I was not going to get paid for a period of time. I had been looking for awhile for a way to effectively pay off my debt, like personal loans or refinance options, but being a student and my GI Bill not counting as income, this seemed to be my last best option. I was originally on the phone with Kelly ** and completed my welcome phone call with Monica **. Both agents were very polite and helpful, answering any questions I had. The program makes sense and really does seem like the best option for paying off large amounts of debt without all of the crazy interest that comes with it.
Reviewed Nov. 29, 2017
National Debt Relief is extremely courteous, respectful and professional. They've helped me to get on the right path to eliminating my debt. Once we agreed upon a plan, I completed the necessary paperwork and it was done. My only regret was not moving forward earlier. My situation is common and Ramzy knew exactly how to handle it and made it simple.
Reviewed Nov. 29, 2017
So far my team at national debt relief has been uplifting, I think if I stick with the program I should be debt free and able to answer my phone again. Everything everyone has been very professional and polite they have been on top of contacting me and sending me the information they said they would.
Reviewed Nov. 29, 2017
My agent did a good job explaining the details of the program. Forwarded documents quickly and went over them clearly and in detail. Went on to explain next steps. I was able to sign electronically. Process was completely painless. Next day I received a follow up call and information explained thoroughly.
Reviewed Nov. 29, 2017
First of all I would like to say this was God sent. I never knew such an organization like this would easily be found not until I came across it like a dream. I was warmly welcomed by the first person I spoke with who took his time and explained into detail how this organization works and answered all my questions satisfactorily. I felt relieved immediately of my financial burden just talking with me about what this organization does to help people become debt free. I am so excited that my long standing debts have been taken off my shoulders. Thank God for National Debt Relief.
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