National Debt Relief Reviews
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About National Debt Relief
National Debt Relief is one of the largest debt settlement companies in the U.S. Founded in 2009, National Debt Relief negotiates with creditors to reduce how much you owe on unsecured debts such as credit cards, personal loans, medical bills, private student loans and collections. It offers personalized plans to help you resolve debt, along with support from dedicated debt specialists.
Visit www.nationaldebtrelief.com- Free consultation with debt coach
- Free debt relief quote
- Numerous accreditations
- Professional and responsive customer support
- Easy enrollment process
- Fees can reduce overall savings
- Not available in all states
National Debt Relief Reviews
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Reviewed Dec. 12, 2017
Before contacting this company I was in a lot of stress and before you know they have settled all my debt. It is an awesome company and I highly recommend it. They definitely helped me and my family and it was so easy. Very friendly staff and easy to communicate with.
Reviewed Dec. 12, 2017
Treated professionally. Answered my many questions without being condescending. Did not feel pressured. Took time to understand my personal circumstances. Is a hard decision to come to the realization that you need help. Read reviews before contacting. Excited to get started.
Reviewed Dec. 12, 2017
My experience with enrolling with National Debt Relief Program was overwhelming at first but with the continued guidance and professionalism of Nate ** and Allen **, it made the process more easier to do. All my questions were answered and this program will help me get my credit back on track. Thank you so very much for all your help.
Reviewed Dec. 12, 2017
Great service, very understanding and willing to go above and beyond to help someone in need out. Always got back to me and were very thorough on what the program entailed. Assured me I was in good hands that together we would accomplish the goal of me getting out of debt.
Reviewed Dec. 12, 2017
More than half of the debt was reduced and resolved. That shows me debt relief does what they say they can do. I am counting on them to finish the job and then I can become debt free and learn to control my expenses.
Reviewed Dec. 12, 2017
Completely professional, efficient, and willing to go above and beyond to provide the best experience possible. Always friendly and courteous! Everyone I have other push you to speak to was always ready to help, answer any questions that I may have.
Reviewed Dec. 12, 2017
I am very happy to work with National Debt Relief to help me and my family become debt free in a realistic time frame. Their associates were very helpful and informative of what my options were to become debt free. They were very professional and friendly to work with.
Reviewed Dec. 12, 2017
Courtesy, helpful, resourceful and efficient service. Of all of the hundreds of various business transactions that I have experienced over the past 80 plus years NDR has been without question the very best. The manner in which the program was explained, the options available, the cost of the service and the detailed explanation of each element of the transaction was to say the least outstanding.
Reviewed Dec. 12, 2017
I haven't been enrolled in the program long enough to have an opinion. But so far everything is going just fine. Ozzie ** has been very informative and very patience with me, and he doesn't leave the conversation until he and I are satisfied and I haven't any more questions and that I can call anytime if I do. As confusing as all this is Ozzie breaks it down so I can understand the procedure of now and what's to become.
Reviewed Dec. 12, 2017
The help I received from Marissa ** when I first contacted NDR was very good. She was a calming voice with her knowledge of the program. Her professionalism was also right on spot and is much appreciated. She made me feel very comfortable. Thank you Marissa.
Reviewed Dec. 12, 2017
I was nervous about starting the program, but George ** was very helpful, transparent and warm, which made me feel like I was being taken care of. I feel good about joining the program! The agent from the welcome call (can't remember his name) was excellent as well. Would definitely recommend this to anyone!
Reviewed Dec. 12, 2017
After making the decision to take control of my debts, I started by filling out the online form. I was shocked by how fast I was contacted. As nervous as I was through the whole process, Gary took care to answer all my questions fully and honestly. I appreciate the understanding and patience with the people I spoke with. I feel like there will be support throughout this process.
Reviewed Dec. 12, 2017
Nothing but exceptional customer service from the National Debt Relief program and their wonderful team of experts. A great service to make repaying an overburdensome debt easier to handle. We have just settled on the second of three debts. Awesome job guys!!!!
Reviewed Dec. 12, 2017
It is a excelente website, especially the agents or the person that respond the phone, they very friendly & make you comfortable and able to speak with them. They are very explicit when it come to give the detail of the program. You hear what you wanna be out of debt.
Reviewed Dec. 12, 2017
Absolutely amazing service. They really made it comfortable to talk about my debt and how I had gotten into my situation without feeling judged or intimidated. Words cannot express how immensely great it feels to finally be taking steps to eliminate my credit card debt.
Reviewed Dec. 12, 2017
I didn’t have much hope in the beginning, I was nervous and worried that it wouldn’t work. We are not even 1/3 into the process and almost all of our creditors have reached a settlement way lower than expected. I am in shock and blown away by everything. Awesome business that really helps when times get rough. Amazing customer service! Always available and willingly to assist and explain things. Thank you!!!
Reviewed Dec. 12, 2017
Great service from the very beginning and I am excited about becoming debt free. The first person I talked with Michelle was so nice and helpful and then the welcome call with Johnny went very smoothly. I wasn't sure if this would be the right call for me but I am sure this was a great choice.
Reviewed Dec. 12, 2017
I was very pleased with how everything was taken care of. I am ready to get these bills off my shoulders. Everyone has been very helpful. Thank you. I would gladly recommend this company to everyone. I hope to build a better life after this debt is gone.
Reviewed Dec. 12, 2017
National Debt Relief was extremely professional, courteous and understanding of our situation. After the first phone call I felt I was finally making the change necessary for a better financial future for my family and I. The people who worked with me to get signed up were amazing. They made me feel comfortable and they were super easy to talk to.
Reviewed Dec. 12, 2017
The client service rep and welcome call rep were very patient and helped us complete this process in a stressful situation with a lot of doubts by giving us time to process and completely understand how this works... thank you!!
Reviewed Dec. 12, 2017
The representative spoke clearly and covered all the information. She was able to answer all of the questions I had and reassured me that we would finally be out of debt. I feel comfortable with the process and would recommend National Debt Relief to any of my friends.
Reviewed Dec. 12, 2017
I needed help so I reached out to National Debt Relief. The few reps that I talked to were nice. They answered any questions I had. So far, there’s one or two that are pending and they might have settled one of them. The cost of service was okay, but they keep asking for more and they wanted to change the price than what it was in the beginning. When I asked, they didn’t really have much to say. I pay three hundred and some now, and then for one of the settlements, the one now, it’s an extra $300 and I can’t afford that.
Reviewed Dec. 12, 2017
I decided National Debt Relief may be the answer to my problem after seeing them advertised on TV. I worked with Kaylee almost through the whole process and she was very informative. A lot of people you talk to in cases like these are gung ho, but she seemed to know what she was doing. The cost is reasonable and the program has worked very well so I’m satisfied. They’ve gotten four of my accounts agreeing to a pay-off type thing, and they’re working with the other ones as well.
Reviewed Dec. 12, 2017
I got too much credit, then Hurricane Irma hit me and I got a lot of damage in my house. My friends told me that NDR is good. I saw NDR online a couple of times and they were my first choice. When I enrolled, they told me the deal and sent me the contract. They paid those credit cards and it's proving good so far. My negotiator was very good. I was very comfortable working with him. I was a little confused sometimes but they connected me to the big boss and she explained everything. With NDR, I got no headaches and no more stress. I just started but everything is okay.
Reviewed Dec. 12, 2017
I lost my job and went on unemployment. Some of the bills were too high and I have a mortgage to take care of and so I called National Debt Relief up. I asked questions and they gave me a good answer so I went with them. I've been in the program for five months and I'm happy with NDR. Working with them takes a big load off my shoulder.
The total process is going to take close to a year. It’s going fast because some of the companies said, “Okay, yeah, we can work with you guys. Instead of $1,000, let’s do $600." It’s working out great. My credit is gonna go down but that’s only gonna be for a couple of months and then as soon as we pay out one debt, it would take more than a month to get it up there.
The first guy that I talked to was great. He answered all my questions then after that, I went to another. The rep explained how the process was going to take and how they were gonna do it and that if I make more payments, it will be easier. They also worked with me for my payment plan. They asked me how much I can pay. I told them I can do $150 and from there we created a plan. They were friendly and they provided good customer service.
The cost of service is reasonable. National Debt Relief is helping me out. They always sent me e-mails about updates. If there’s a problem, they will send me an e-mail to call them right away. I call them and we take care of that situation. In the beginning, I was stressing out a lot. "How am I gonna pay this?" "How am I gonna pay that?" Before I can’t sleep because there’s a payment or the mortgage. Now it’s okay. It’s kind of scary at the beginning because you're giving all your information out. It’s hard to give your Social Security number out, your birthday, etc. But we have to go forward if you really want to make your life comfortable and be debt-free. It’s worth it. I’d recommend NDR's program to everybody.
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Reviewed Dec. 12, 2017
I was changing jobs and I had credit card debt that I wanted to pay off. Based on my search, National Debt Relief seemed to be the one with the best rating and reviews. They signed an agreement that they would pay off or we would pay off the debt together. They would talk to the credit card companies and negotiate a settlement, and we pay that settlement from my bank account where I deposit my money. They call me any time they reach a new settlement to see if we accept, and they have kept in contact with me when needed.
Their payment plan is very reasonable. They based it on a percentage of the debt that I owe, and I needed to move the payment out to a different day because I got a different job which was better but my pay schedule had changed. They worked with me on moving that and it’s been very good. They’ve also given me options. There was a resettlement that I had to do right away where the company was going to sue me, and NDR moved their fees so that we could get that taken care off right away.
Now I’ve paid off almost $20,000 in three to four years, and it's reduced my stress level quite a bit. I could’ve filed bankruptcy and we wouldn’t be in the situation we’re in now, but we had to pay the debt back which is important to me. The experience with National Debt Relief has been much better than I experienced with the credit card companies. They have taken that weight off my shoulders. I would only suggest to get a call maybe once a month, even if there’s no new settlement that has been reached yet by one of the companies that I owe money to, to let know that they are working on it for me.
Reviewed Dec. 11, 2017
Just starting the program. So far my experience with customer service has been great. Charles was very descriptive and detailed information provided... Now to start, and get my credit rebuilding. Thank you and I look forward to being caught up on my debts.
Reviewed Dec. 11, 2017
Easy Going company with very important information about debt consolidation. I would never have been able to get out of debt as soon as I did and I'm the only one who put myself there. Legal team was very helpful in what to expect from the creditors.
Reviewed Dec. 11, 2017
Wonderfully helpful people to take me step by step through the process were greatly appreciated. I would highly recommend this service to family and friends. I look forward to finding my way to being debt free in a much shorter amount of time than I would have on my own.
Reviewed Dec. 11, 2017
Everything was quick, easy and understanding. The consultant Ricardo was very helpful and answered all my questions. It was never a force to decide the decision. Very flexible with their time and understanding as well. They made the process convenient. I’m happy with the experience.
Reviewed Dec. 11, 2017
Joe ** helped me on my settlement and he is very clear and concise. He clearly explained me the things that I need to expect moving forward in settling my debts. I would like to have a debt free life and I am very hopeful that I choose NDR to help me and with an established team like NDR, I hope everything works fine.
Reviewed Dec. 11, 2017
Glen and Celeste at National Debt Relief were very professional and informative. They patiently answered all of our questions related to debt management and the best course for us to take. I would definitely recommend this service for all debt management questions.
Reviewed Dec. 11, 2017
Very polite. Answer all questions asked. Would highly recommend to friend. Feel relieved to have been able to find help in a time of need. Both representatives were very helpful and kind. Very professional. Calls were spot on timing wise. Thank you.
Reviewed Dec. 11, 2017
Carlos was exceptional in explaining everything completely. He carefully and respectfully answered all questions and reassured me about all aspects of my program. Johnny welcomed me to the program, explained some of the matters I had further questions about, sent me additional information about legal matters, Fax numbers, and telephone contacts. This is an excellent program and I have just gotten started. I am excited to get it going.
Reviewed Dec. 11, 2017
Carly was very helpful. She patiently and satisfactorily answered all of my questions and explained the process. Mostly, I appreciate the openness about the potential downside of participating in the program. It was honest and open. The Welcome Call was also easy and thorough.
Reviewed Dec. 11, 2017
We recently had a debt of $18k resolved in just 6 months. This knocked out 60% of our enrolled debt. Highly recommended. We look forward to the coming months as we will have erased a very stressful part of our lives.
Reviewed Dec. 11, 2017
Everyone was great and very helpful. Very good with information and the best way to go about your situation. Hope there will be an app soon to help with looking at your account. Glad they were able to help me and know this is the step in the right direction.
Reviewed Dec. 11, 2017
The program itself and the people are amazing!!! Staff is very helpful and informative. I am looking forward to getting a grasp on my credit for my future even though I never saw a light at the end of the tunnel until I enrolled in this program.
Reviewed Dec. 11, 2017
Very friendly and awesome!! Great customer service and always kind and helpful. Always keeping up to date and making sure all my question are answer. The best experience and always recommended to whoever need to make a big change on their financials and debt free.
Reviewed Dec. 11, 2017
Everyone I spoke with to get started with your program was amazingly kind and helpful! They all spoke as clearly as possible and made sure that I fully understood the entire process. Asked several times if I had any questions, just an overall pleasant process!
Reviewed Dec. 11, 2017
Only satisfied with the service. I expected the negotiations to be a little quicker as I have the funds in my account. It seems they want the fees more than helping people get out of debt. Or at least explain to me why it is taking so long.
Reviewed Dec. 11, 2017
Igor ** was very helpful. He addressed all my questions very well. Terms I could understand. Thank You Very Much. He went over every detail of the contract and was very helpful. Very nice young man. Never made me feel guilty or like I was the only one who had to have help. His speaking voice right on point. I understood everything.
Reviewed Dec. 11, 2017
Dairy and Alan were polite and helpful. They explained everything and answered all questions to my satisfaction. I understand all of my rights and obligations. I am very happy that I am able to get out of debt with this program.
Reviewed Dec. 11, 2017
Your employees are courteous prompt a noise in a great mood. There's never a time where I feel like I'm being judged due to the fact that I am basically in debt collection, your employees make us feel like we are just normal people on an everyday track to better financial prosperity.
Reviewed Dec. 11, 2017
Taking a step into a direction that I was hesitant of doing, the individuals that spoke with me through this process took time to listen and address my concerns giving me assurance that this is a viable step for us to take due to circumstances that put us here.
Reviewed Dec. 11, 2017
The members at National Debt Relief were fast, simple and helpful. They were easy to talk to which made me feel comfortable. The staff was very knowledgeable, leaving room for questions and patient throughout the whole process. I would recommend National Debt Relief to everyone.
Reviewed Dec. 11, 2017
My experience with National Debt RELIEF, "relief" being the operative word, the moment I contacted the company and interviewed agent Orion I felt immediately relieved, because of the information he shared, I felt empowered to move forward. Since then they have been quiet, professional and active (something our government could use) recently settling two debts. The process is SEAMLESS. I am very optimistic about the outcome, just two months into the program. NDR Rocks.
Reviewed Dec. 11, 2017
The staff at National Debt Relief has been very polite patient and informative. I feel secure knowing that there is a qualified team on my side and it's nice to know that there is a solution to my financial difficulties. I would recommend this company to friends and family.
Reviewed Dec. 11, 2017
The call was handled professionally and completely by your representative. The details of the offer were explained clearly as were my questions pertaining to any future tax liability. I felt that the representative was very informed and encouraging regarding our situation.
Reviewed Dec. 11, 2017
National Debt Relief had good reviews so when my brother has credit card debt he got them to reconcile and pay off his debt. They had told us that it was going to be three and a half to four years. They’re definitely going to save him some money and the structure that they have is set up in a way that if you make a payment to them then they’re going to work on your behalf to settle some of the debts or hopefully all of them. But I understand they’re in business to make money. I looked at the numbers and what we would have paid if my brother can pay it off right now, which wasn’t an option for him. It’s less than what they represent.
If my brother could or I have the time to do it then we could try to negotiate with each one of the creditors but there were over 20. It wasn’t just a few. We had a lot of activity initially but there's not much activity lately so we're getting a little bit concerned to the point of contacting them. But so far National Debt has been good. They have settled around six accounts out of maybe 22 so we’re almost a third of the way there.
Reviewed Dec. 11, 2017
The representatives were extremely helpful and didn't try to pressure me into anything. They answered all my questions and didn't rush me and made sure I fully understood what I was getting into, and gave me realistic goals and expectations. Overall I feel National Debt Relief will help me turn my life around financially. Thanks.
Reviewed Dec. 11, 2017
I at first was scared things wasn’t going to work out but things are starting to work out and you have a happy person. I am ready to get back out of debt and get every one of my bills paid. I had a Huge tumor in my head and started worrying about my debts and I thank you guys for helping me.
Reviewed Dec. 11, 2017
He went through every step to make sure I understood everything. Any questions that I had he answered them. Very friendly and he genuinely cared about getting me debt free! The process is very easy. I would definitely recommend to a friend that is in financial trouble.
Reviewed Dec. 11, 2017
Patrick ** was very good in explaining how the program works and he got back to me right away if I had any questions. Every time I emailed him he got right back to me. He helped me decide what's best.
Reviewed Dec. 11, 2017
Wonderful to work with. They had knowledge to help us in just the right way. Quick response time, and knew the answers to all the questions that I had. Cared and wanted to help us with our problems when no ones else wanted to even talk to us. Thanks for everything.
Reviewed Dec. 11, 2017
Everything was explained to me clearly, and the whole process was stress free. The representatives were very calm, and professional. The representatives didn’t seem too happy or personable, but at least professional. I have a sense of relief now, I’m so glad they’re going to help me.
Reviewed Dec. 11, 2017
I would really rely on debt relief to friends and family. They really helped me out on my debt. Thank you all for your dedication and help in my situation. My experience with them was very easy. The agents were friendly and very knowledgeable. They addressed all my concerns and responded to my calls and emails in a timely manner.
Reviewed Dec. 11, 2017
In only one year more than half of my credit bills have been dealt with in beautiful fashion. There are very nice people to work with and will help you solve any problems you are having. Also they are 100% trying to help you get out of the debt you are in.
Reviewed Dec. 11, 2017
The person I dealt with, Stephanie, was so patient, answered all my questions, and did not make me feel bad about my debt. The person on the welcome call was also nice. Overall I'm relieved and happy and got great customer service.
Reviewed Dec. 11, 2017
When I called National Debt Relief, the rep went through the enrollment steps. We got into their 48-month program and we’re now on our 9th month. We got a couple of items taken care of. However, it takes longer than how we were expecting it to work. Right now, I'm still waiting for the others to get completed and waiting on NDR to negotiate the other items. And they keep saying they're still working on the other ones, and I’m not sure what that process is because there's no update on their website. I have 7 items that I'm working on. But they said they're only doing the two, and I don't know if they're talking to the other ones. I'm worried and I don't want to sit there in the process like I’m going to get a letter soon from the attorney. I wish they would have been more clear upfront on how the process works.
Reviewed Dec. 11, 2017
National Debt Relief had the best reviews when I looked them up. I got in a consolidation program wherein they narrowed down less than what we had to pay. Enrolling with them was pretty easy to do and it's cool when we got them. I’ve been with the company for about six months now and the service is great. Their rep was a nice guy and he explained a lot of stuff to us. This company helped in getting my credit cards paid off and it had a good impact on me. I’d recommend them.
Reviewed Dec. 11, 2017
I was struggling from check to check and it became a little more than I could handle. I didn't know what to do. I was only paying the minimum and my debt was growing. I did some research and came across National Debt. They had a better rating and based on some of the reviews, they seem more caring about you as a person as opposed to just trying to get you out of debt. They didn't focus on you as a bad person because you were in debt. I used their debt consolidation service and it's been great ever since. I know they're taking care of things and they've relieved me from the stress of the calls, mail and all that stuff.
I signed up over the phone and they asked a few questions to see if I qualified. I told them about my debt and my struggles. It was a quick process. They're doing negotiations on my behalf and they keep me in the loop. I get emails from them and there's a website I can visit to check the status of my account. I talked with the counselor about how we got there and how we're going to move ahead. I was told that if I had any questions, I could call and they would answer my questions.
They've been really helpful and they are on top of everything. The negotiator addressed my concerns about how does this program work. I've read the literature but I had some questions. They answered my questions so that I'd be comfortable with them. I didn't think it was a rip-off, just taking my money and doing nothing for me. I want to be debt free and if this is what it I need to do, then that's what I'm going to do.
My payment plan was based on my income and expenses. They came up with a dollar amount that seemed reasonable to me. When I look at everything that I was spending in a month, it was more than that and that was my problem. It seemed fair and reasonable that I could still survive on my income. It worked really well for me. I went on the program this year and they've already cleared two accounts. Normally, it's a process and even NDR was surprised that it was that quick. It's been a positive experience and I would highly recommend it to anyone that needs relief. I'm happy I did it.
Reviewed Dec. 11, 2017
National Debt Relief provided me a service to get rid of my credit all at once. The enrollment was easy. I just had to call and give them my information and they paid off all my credit. I've been in the program for about eight months and it's going a good a direction. I’m in it for two years and all throughout I would do two payments a month. They squared it up for me so it's easier. They take care of things when they can. And then they would phone call whenever they need to tell us about the debt. They're taking a good chunk of the debt away and I’m very comfortable working with our negotiator. It's still so long up to the end but I would definitely recommend National Debt Relief.
Reviewed Dec. 10, 2017
James ** did a great job explaining every detail to my husband and I. He was understanding and listened very well to our questions. So far I am loving the customer service the program has and I cannot wait to pay off our debt. Thank you very much. Have a Happy Holiday!
Reviewed Dec. 10, 2017
I wanted to cut my debt and pay it off and my goal was to get that done in a time frame of three years. When I heard about NDR on the radio, I called them and they called me back. I liked their plan and I wasn’t going to pay any exorbitant fees to them. It was relatively easy to enroll in their program. All I did was do an interview where I laid out what my income was, what my debt ratio was, what money I had coming in and my employment history. They got me approved for a certain amount that they took out and we agreed to it. Then they started working on it right away. Their plan of taking money out was good. They’ve been very successful at getting my debt reduced and paying out several of my debtors already.
The NDR team has been very good, very courteous and very knowledgeable about the programs. All of them are very well-trained and they’re doing a great job. I'm very comfortable working with NDR. When I state what I need, they get it and make it happen. They looked at what my expenses are versus my income, my income to debt ratio, and figure what excess money I’ve got. Based on that, we arrive at an amount of so many hundreds of dollars per month. They saved me about $2,000 on one of my big creditors which is now paid off. I've been in their program for a year now. They are paying another one right now and they’re on target in paying everything off within the three-year time plan. It should work out well. I had a bit of an income dip but that didn’t seem to bother them. I told them to continue on with the money value we have now and that worked fine.
NDR called to update me a couple of times to see if I could come up with an additional batch of money. They reached a negotiation with somebody but it was based on being able to pay out a certain amount. I told them that I don’t have that money and so they said that they are going to renegotiate. Within 20 minutes, I got an email back saying that they have renegotiated under a payment plan with my creditor, which I approved and they went forward with it. I also check online occasionally to see if I have any money in there and that they’re paying it off. It's going from the amount they take off every month to paying off another loan and having $3.00 in there waiting for the next amount to come in. I go with what I have.
Their cost is right in the middle. I pay a few dollars a month for support of legal fees, if necessary. But anytime I had an issue with any of my creditors at the very beginning, I tell them who I was with and who to call, then there would be a minimum of creditors calling me a second time. I work off of a salary that’s on a bonus structure, so I’ve been able to not only pay off my debt but I have a little extra money available, and that’s been good for a vacation here and there. Overall, NDR has taken the stress off.
Reviewed Dec. 10, 2017
So far it has been helpful as far as lessening our debts which is a plus with your services provided. The only concern on our part is that our credits have been reported by the creditors and ones that are settled are taking time to delete our records even if they are paid in full. Thank you so much for your outstanding service. Yes it has eased our financial burden but still we are also dealing with paying off other creditors that do not accept your program.
Reviewed Dec. 10, 2017
Everyone was very helpful and thorough through my entire experience of setting up my account. I am happy to have chosen such a great company to help me through this difficult time. Thank you for helping me get back on my feet. I am happy with my experience thus far.
Reviewed Dec. 10, 2017
National Debt Relief customer service is exceptional. I felt very comfortable discussing my debt challenges with my rep. The harassing phone calls from my creditors have stop, now see light at the end of the tunnel. Thanks National Debt Relief.
Reviewed Dec. 10, 2017
Marc was great with helping me process everything! He even let me adjust my payments to where I can pay more each month and knock my debt out quicker. So far it’s been a great experience. I can’t wait to see the changes. He said I’ll see a difference in my credit within 90 days. Very satisfied.
Reviewed Dec. 10, 2017
My experience with National Debt Relief has been great so far. I first saw them online and their reviews got me decided on them over others. I enrolled in the consolidation program through a quick phone call. They told me what needs to happen, asked if I’m okay with it and then we went with it. It was easy. I’m five months into the program. Working with them takes the stress off. The fees are a little high, though. But I’d tell friends to go for it.
Reviewed Dec. 10, 2017
I was in a lot of debt, and we couldn't pay off the credit cards. National Debt Relief gave me amendable payment on each month and I'll be able to get a lot of that debt gone for four years. I get emails updating me on the credit card debts they came to agreements. I also go on my portal and check out what's going on and they seem to be doing a good job. They were able to talk the credit cards down from what I owed to settlement. What I'm paying them every month is less than what I was paying my creditors without them.
Reviewed Dec. 10, 2017
I’m happy with what National Debt is taking care of. I couldn’t keep up with all my bills and I was getting deeper and deeper into the hole. My friend at work told me that she had gone to National Debt and how much it had helped her, and talking with her made me decide to go through with it. Everybody I’ve dealt with has been sincere. They’re very nice to talk to and every time I have a question, they do their best to answer it. It has been a great experience, and I would recommend them.
Reviewed Dec. 10, 2017
I thought National Debt Relief was going to help me with my debt's interest which was piling up. When they reached a settlement, they called me and then I had to come up with the amount of money that the person that I borrowed from want, which will either be in one or three installments. I've already paid three of my creditors but now I'm at a point that I might drop National Debt Relief because what I have left isn't much that I can’t handle on my own. NDR, however, waits so long before they start to negotiate with debt collectors. That makes the person's credit go bad. Instead of trying to tell the creditors that people are with them, they wait until it's few months due and then negotiate, which sucks for us people who like to keep our credit clean. Also, it seems that they don't help much with the interest. I'm still paying interest on things. All in all, my experience with them is fine.
Reviewed Dec. 10, 2017
I was having some issues with some credit cards’ interest rates and I ended up reaching out to National Debt Relief to see what they could help me with. I decided on them over other companies given their communication - they are easy to talk to and they communicate clearly on a lot of possibilities. I was aware of everything they could offer and what the plan was. Then I made a couple of phone calls and I provided them with some information. They returned a couple of electronic communication back and forth and I was able to electronically sign some documents. It was an easy enrollment. And then, they keep in touch. They email and call me as they have updates regarding my account with them. So far, they’re able to deliver what they had promised.
My payment plan was a leverage between my total debt and income and ability to meet where I don’t meet them. And the program works well for me. I am about 70% done with it. I was able to pay off the credit cards that were falling behind and not get eaten by the increased rates anymore. I was able to set my financials back on track. Working with NDR has impacted me positively and I have recommended them to people who are on the same path as I was.
Reviewed Dec. 10, 2017
After seeing the commercial for National Debt Relief, I got online, did a little bit of research, and then I gave them a call. Everything has been awesome and everybody has been great. One time, I had to call and give them the okay. The rep talked to me about the options that I had and different stuff. It wasn’t the best time to go with that one because we had just started doing the process a few months ago and we didn’t have much in the account. Still, they walk me through everything, tell what's what, and don’t give the runaround.
Our debt was $30,000 and they got it to $15,000. So far, the one that they have settled with actually took less than half of what was owed so that's a plus too. I'm glad we did it and that they could help us because after we did it, my husband was out of work. And I didn't have to worry that I got to pay people and about the late fees. It was amazing. And, I don’t care about the cost of service as long as it's working. The cost is still way less than what we would be paying before. Also, I've told a few people about National Debt Relief. I told them that they're the best thing we ever did and everybody there works with me. They inform me and even though my credit has gone down a little, it's got to be done and it's totally worth it in the end.
Reviewed Dec. 10, 2017
Everything that could go wrong did go wrong for me this year but the process with National Debt Relief was one that was really easy. It was one of the simpler tasks that I've done this year. Enrolment was extremely easy because there was a guy there who was extremely professional. He took care of everything. I just sent him my bills and he took care of the rest. They really took the time to listen to what it was that was going on with me. They kept in really good contact and that was very important to me at that time. I would absolutely recommend them. They have helped me a great deal. I'm planning on calling them on Monday, but I'm hoping that they would be able to work with the IRS as well because if they can work with the IRS I'm going to stick with the program.
Reviewed Dec. 10, 2017
I got too far overhead and I wanted to get rid of all the credit cards and so I just basically started looking around and came across National Debt Relief. I decided to have them because of the time it would take for me to actually be done with the credit cards and the monthly amount that I’d pay. There are programs where I’d be five years down the road before I have it all paid off and the payment double what I'm paying right now.
Enrollment was also relatively a simple process. They ran my information and asked me questions why I want to do what I’m doing and then we moved on from there. It took a little bit to get the program kick-started. There’s a certain amount that they’d like to have in a special account before anything really starts kick-started and I can understand that but in a way nobody’s really gonna bail on a program like that. I thought the program was going to start right away and within the first few weeks they would respond back.
But they have their own way of doing the payments and I was happy with it. I'm approaching my 8th month with them and it's been real good. I'm also comfortable with their staff. I was kinda leery at first but once the program actually kicked in I had seven credit cards and I'm down like four of them now. Three of them are paid off. But they could lower some of the fees that they charge. I know they know different tactics that more general people don’t know so you get what you pay for, I guess. If you want something done, sometimes you gotta pay for it.
I am able to save money and get caught up on my bills because I actually had to go in May and have surgery on my shoulders so that helped a lot. And now I go back on Monday for another surgery on the same shoulder. I would tell a friend who would ask about National Debt Relief to give them a call and see what type of program would work best for them. My neighbor was going through a divorce and fell on hard times. He got stuck with all the debt and he couldn’t pay it and I actually referred him to them and he’s doing good in the program also.
Reviewed Dec. 10, 2017
The first person that I spoke to was a little bit more sales pitchy than I expected. And the first month was the roughest but once National Debt Relief started contacting people, the call from creditors didn’t happen anymore. It was slow in the beginning because they won't start negotiating with people until you have enough money in your account. But so far, they’ve cut down about a half of what I needed to pay. They tailored the program to the person. How much you're able to spend monthly dictates on how quickly you can get out of the program. Mine for instance is three years, and I've been able to put more money down because once I stopped paying the creditors directly and gave all of the money to National Debt, I'll probably finish within the first year on how much they were able to drop it.
They've been able to accommodate anthing that I've asked except for the one time that I asked if I could choose the creditor that I want to be paid off next, but they didn't want to go for that. But I understood them because if they wait for an account that has thousand of dollars in it, a few months could mean the difference of being sued.
I was going through a divorce which put me in this situation and I have a really bad lawyer. But National Debt Relief definitely helped me out. I haven't met with the negotiators but I normally talked to the customer service representatives to leverage the notes on the account. Everybody touches the account and leave notes in stating where they are in the process, and you can contact them any time from Monday through Friday to see what's gone off the account. I make a fair amount of money and their payment plan put me right at a good spot. It's a simple program and it works.
Reviewed Dec. 10, 2017
I heard from other people that National Debt Relief was one of the best ones to hook up with. I did enrollment over the phone, and the people that I spoke with were very helpful. They did the best they could, and it worked out very well. I’m very satisfied with them. I’m probably about three-quarters of the way through the process and it was easy overall.
Reviewed Dec. 10, 2017
National Debt Relief contacted me when I was drowning in debt. My payments were piling up from paying all the bills and so I decided to let them help me. I got very good service from NDR because now, my credit is getting up again. However, everything could have happened faster. Whatever they're doing now, they could have done it earlier, which is trying to help me save by taking that loan. But the whole experience wasn't hard at all. They really helped me and have been pleasant. But there are the things that I wanted to talk to them about like how much does the service cost me because I was paying over $1,000 a month in credit card debt. They told me to go on the website but I wanted to speak to someone regarding the conclusion discussing what happened and how it happened. But overall, it was a good idea to join National Debt Relief.
Reviewed Dec. 10, 2017
I was pretty confused on what to do with my situation. I was considering filing bankruptcy. I looked up National Debt Relief online and went with them for their star rating. Enrolling was pretty quick and easy. The people there are very helpful, understanding and realistic. I’ve been with for almost a year and I'm very satisfied with the program. They’re really fast with communicating and they protect me from being harassed. I am particularly impressed with their friendliness. They stay in contact, too. Moreover, they've taught me how to take control of the situation. I am a little bit more relieved since working with them.
Reviewed Dec. 9, 2017
Parker ** was great. He continued to call me after our first conversation ensuring that I can proceed. This helped me because at first I was not going to go through with it. He was persistent in giving me constant detailed information about the program as to why this would be the best option for me in this situation.
Reviewed Dec. 9, 2017
I was extremely happy with my service, so far, at NDR. I NEVER felt pressured during the whole process -- which took a while due to me dragging my feet. I researched and talked to eight other serves in the process. NDR was by far the best.
Reviewed Dec. 9, 2017
I did not know the program was real. I had peace of mind with a very reliable company. Will recommend the program to anybody. I wish I had known about this for a long time. I would have been debt free by now. No more harassing phone calls by my debtors. Now I can answer my calls which I was not doing before.
Reviewed Dec. 9, 2017
The National Debt Relief Team is very resourceful, knowledgeable and expedient. Always looking for the best interest of the clients. Customer service is very friendly and answers questions in a courteous manner. I would recommend the program to anyone needing financial help.
Reviewed Dec. 9, 2017
I went with National Debt Relief because after talking to 4 or 5 companies, they were the ones who said they'd work with my creditors to pay them each month once I made a full month's payment into the program. THIS IS A LIE! They tell you to stop paying your creditors and let you get MONTHS of late fees until you have 25% to 40% of the amount due and THEN they try to make your creditors settle for a lower amount. This is completely the opposite of what I was told and I even asked the rep outright if this is how they do it and I was told NO, it's not.
This caused my account to be overdrawn because they not only took out the funds on THURSDAY, but on the 30th and I get paid on the 1st of the month. I called and a rep said they were very sorry, would refund the funds immediately and also cover the overdraft fees I was charged as it was their fault.
5 days later and I STILL didn't have the funds back, so I called back again just to be told they don't refund without written request from me. SO I was supposed to email a request, something I didn't know and so I still don't have the funds back and THEN the new rep said it was MY OWN FAULT that the funds were taken out early and that I should've KNOWN that they'd come out on Thursday when it was coming out on Fridays and I hadn't authorized the bi-monthly payments.
So, after being told last time they'd refund the overdraft fees, this one told me I was ** out of luck. The rep asked me if I wanted to continue with National Debt Relief because refunding the money was going to then change how much I had to pay monthly into the program and honestly, NO, I don't want to, but NOW I don't have much of a choice because now the credit bills I stopped paying -- AT THE BEHEST OF THIS COMPANY -- have been 2 months past due and NOW they're too much for me to catch up. They've ruined my credit, they've ruined my bank account, they've been a terrible, terrible company that I have no choice but to continue with because of the bind they've put me in. If I can, I will be OUT of this program as soon as possible.
Reviewed Dec. 9, 2017
I was called by one of my credit cards. They claimed they were never contacted by N.D.R. I called the customer service number and they guaranteed me they were notified and they reminded me of the script in case it happens again.
Reviewed Dec. 9, 2017
I am very excited to join the program. I didn't know my debt consolidation includes store cards. I searched for a site on debt relief, and National Debt Relief came up in the results, so I made that call after I saw that your company was legit. I spoke with Olivia **, and she listened to me about my financial situation and was empathetic about it. She walked me through the entire process answering all of my questions. The company follows procedures that are spot on. Through your program I am excited to have this issue resolved in 3 1/2 years or less. Thank you Olivia!
Reviewed Dec. 9, 2017
My experience with NDR was very professional and informative. Going forward, they agreed to answer questions about my account. Everyone that I spoke to was positive and upbeat about helping me recover from financial hardship. I would appreciate NDR not using my name in any advertising agenda.
Reviewed Dec. 9, 2017
I pay a lots monthly but now I can stretch my budget. Thank you to National Debt Relief for helping me, they're the best and no.1 debt relief! I never had problem, they always in action when I needed them and easy to talk. Highly recommended.
Reviewed Dec. 9, 2017
Just started but have been treated with respect and answered questions quickly. I look forward to working with National Debt Relief for the next 48 months to get out of debt! I will continue to see how this process goes.
Reviewed Dec. 9, 2017
When I called National Debt Relief I was overwhelmed with student and other debt accrued during my early twenties. It felt like my debt was consuming me and keeping me from my goals. Upon calling, I was assured that I had options and could work with them to resolve my debt as quickly as possible. After a year in the program 85% of my debt has been settled and I was approved for a loan to pay off the remaining debt and allow my credit to rebuild. I am so thankful for the opportunity to resolve my debt and rebuild my credit!
Reviewed Dec. 9, 2017
This is a good company for resolving debt. The reason for the 3 stars is for two reasons. First, I really don't like to give a rating until I have used a company for more than a year. Second, twice they have requested more money. The first time it was an amount that I could afford. This last time they requested over $300.00. They wanted more right before Christmas. They were good enough to back that amount to the end of the payoff. I am very happy that I am going into my 3rd creditor. They are really great with that. Maybe when everything is done maybe then I can give more stars.
Reviewed Dec. 9, 2017
Everyone was very friendly and helpful. I was so worried about someone hearing all about my debts and judging me, but that didn't happen. Everyone has been super supportive and helpful. I have just been approved and the long road to recovery is up next. I feel confident that NDR will get me there!
Reviewed Dec. 9, 2017
The representative gave me clear information and answered my questions very well. I was able to get all the forms needed and sign them while on the phone with them. Will recommend their services to anyone in need. Thanks everyone for all your help.
Reviewed Dec. 9, 2017
I read a lot of reviews and also spoke with National Debt Relief and they were really helpful. So I made up my mind to go with it because we needed the service. I enrolled into a debt relief program and it's been very helpful. Everything's going smoothly so far. They have been keeping me up to date. They always contact me through email or phone and they always ask before going ahead with any negotiation that reaches a result and whether it's accepted or whatever. I don't feel left in the dark. Instead I feel like I'm a priority. So I'm paying the money. And considering the quality of service I’ve received the cost is well worth it. I now have more financial freedom and so less stress. I'm really surprised and impressed with the experience. I'm comfortable with National Debt Relief and I would tell friends they can go with them too if they're behind on some bills.
Reviewed Dec. 9, 2017
We had a lot of debt on our plate and we were needing to consolidate it all and get rid of it. National Debt Relief was the one we've heard the most about so we decided to check them out. Then, when we called and talked to them, it seemed like the logical thing to do. The enrollment process was super easy but it was a lot of questions. It seemed like they had everything at their fingertips. They asked the questions and we gave the okay, signed the documents and sent it back. It’s been a non-stress kind of situation. They just took care of it. When they’re ready to settle, they call us and we give them the okay, and then they settle. And then, we don’t have to worry about it until they’re ready to settle again.
My interactions with their rep have been positive. Anytime I’ve had any questions or concerns, I’ve called and they’ve waited out in easy-to-understand terms and laid my fears to rest. It’s all been very stress-free which is good when you’re coming from a bad situation. I haven’t ever felt pressured or anything. They’ve asked me one time to up the payment plan but we couldn’t afford it and they backed off. We’re comfortable where we’re at and they know that. They understand that that’s where we’re going to be. It’s a lot easier to make a couple of payments a month to them vs. trying to fit 10 or 12 smaller payments to different places. It was a little scary at first because our credit got trashed really quickly. However, we’ve had two or three settlements now so our credit has gone back up and it’s slowly building. I was impressed with how quickly they got our first settlement which was within just in a couple of months.
However, I would like a little more interaction with them. They don’t really interact with us unless they’re ready to settle so we don’t really know unless we get online within a week. Phone calls would be helpful. I know there are several people who felt that NDR abandoned them and dropped out from the program. We know better because we get online and look on a weekly basis, so we know what they’re doing. NDR made a big impact on our lives. They’re doing a great job. We don’t have to constantly stress and worry about money or debt collectors or anything like that. It’s a big relief off my shoulders.
Reviewed Dec. 9, 2017
National Debt Relief has a good rating, so I went online to enroll and then I talked to somebody. I signed up with them January of 2017, and their service has been fair and I appreciate it. I was in critical debt and since working with NDR, I am paying off the debt instead of accruing it.
Reviewed Dec. 9, 2017
We had credit card debt that was more than we can pay due to illnesses and different things. I did a search and National Debt Relief seems to be the most capable and they live up to that reputation. The reps were friendly and very efficient and the process of setting set up the loan was rather gentle. NDR has different divisions so you have to learn to work with different people, and then they send you a packet that gives all the information and people to contact so that makes it a little easy. I misunderstood their program not because they misrepresented, but because of a previous experience.
I was a little disappointed in the process because it throws you down to a low credit even if you have really good credit, and we’ve had to live with that. From the other process before, I didn’t have to live with that and they were paying my debt off much faster and have saved us a lot of money with the negotiation. The NDR team doesn’t mind answering any questions and I was even a little upset that they didn’t get upset with me. They just said, “Settle down, I’ll tell you what we negotiated.” NDR saves you so much money in the high-interest rate that it’s well worth the wait. I have low-interest rate cards, to begin with, but for them to charge me interest is kind of a book deal.
What they do is they charge you a monthly fee from which they take back something, and instead of siding their savings account, they use that to pay for future negotiations. Once they have zeroed out all of the loans, the budget belongs to NDR. That’s how they work, and it’s reasonable because it’s a percentage of the gross debt that they’re handling for you. And NDR has different companies. One company does the negotiation, such as loans, and the other company becomes your intermediate until the loan has been qualified. Then there’s a collection agency that does the process. Not one little branch of their company is handling the whole thing, so they really excel in their expertise.
I was used to paying the monthly fee before but we never finished the process the last time because we sold some assets and paid the debt off. But I don’t want to do that this time because it’s hard to acquire those assets back. NDR managed to do that without depreciating any assets and they didn’t require a large down payment. It’s at the end of the loan, and when you stop and research it and analyze it for yourself, you realize that they’re being very fair and reasonable. They’re doing all the contacts and the negotiating, and they even have it planned now. You owe a small amount of money and they can negotiate that rather soon. For a large amount, they wait for those people to go into absolutely critical, wanting this debt paid before they negotiate so that they’re ready to settle for a lesser amount of money. NDR is very intelligent in how they handle things like that, and I like them.
In addition, you’re getting letters about this collection. They say, “Well, just call us. We’ll make a note of it and that will go on our negotiation package.” And they’ll do it all and handle it for you so you won’t have to answer calls or you don’t get involved. I mark NDR pretty high as they’re very professional and they just execute what they’re supposed to do and that’s about it. They’re very dry but they’re out to do the job. They don’t like any distractions because they’re handling large debts sometimes. Ours is about $20,000, and I’m expecting they’ll call the cards because they were low, but NDR took all of them. They saved us $10,000 on the big card and that’s awesome. They have set up a system that works for them and I was blown away. Then they saved me $3,000 on another card and I hardly paid them anything.
It’s hard to pay that monthly but they draft it out of your account and keep piling your money and rotating it, and they are very good at it. We’re elderly so I’m sure they’re trying to do the best they can for us. It is kind of disturbing as you go through the process because you’re really kind of stuck a little bit. When you stop to think about it, you’d think it’s really a short term. They said it would all be paid off in three years and they’re doing it in less than that.
Also, NDR can write you a letter on how much the program is going to cost and how much you’re saving. They always inform you of the specific negotiable contracts for that particular negotiable item, and they never go out of it as they do this neat little thing every month. For me, National Debt Relief has done a good job and I’ll recommend them. Anybody that’s willing to kind of suffer the consequences which you would probably have to suffer anyway, and put your head on right, I think they would really appreciate how National Debt Relief is doing it.
Reviewed Dec. 9, 2017
I had a lot of overwhelming debt and I felt like it wasn't ever going to get paid or taken care of. Every single thing that NDR has paid, it's been substantially less than what I owed. One was $2,000 that they saved me then another one was $1,300. They've been doing justice with what they said they were going to do so I'm very pleased. They're always there to take care of me. I had one instance where I had to go to court for a case so I was a bit fired up. They said they're going to make it the first thing on their priority list, which I assume they did. But I got lucky, I didn't have to go to court because of a hurricane. I never even needed to pass through and go to court because they settled the debt. They sent my signature on the signed document with the payments over to the lawyer. They got everything taken care of for me. Then they walked me through it in a professional manner, letting me know what was going to happen.
We do a lot of things over email so when they have a settlement set in place, they'll shoot me the email then I'll look at it. If I like it, I'd approve it. If not, I don't. I've never denied one and I've always approved them because they were always good from the get-go. The service NDR has provided couldn't be any better than it is right now. I've already recommended them to people who have credit and debt issues like I do.
Reviewed Dec. 9, 2017
I lost my job and couldn’t pay my credit cards off. National Debt Relief was suggested by a friend of mine whose friend used the service, and they said it was the best decision they ever made. I looked into the company and saw the reviews, and it seemed like the best choice. The rep explained to me that they would be talking to the credit card companies to work on a lower amount that we could agree on that I could pay off, and then there’ll be National Debt Relief's percentage that I'd be able to get. They sent me the form to fill out and send back so that we could get started on the process, and he gave me a number I would be paying every month. He still answers my emails when I have questions. They were very informative. The beginning was everything and I wouldn’t change a thing. National Debt Relief is a really good service and their cost is reasonable.
Reviewed Dec. 8, 2017
Very informative and easy to work with. I would easily recommend this company to anyone needing some credit help. The debt counselor explained the process so that I could understand and I am saving a ton of money with this program. I can't wait to be debt free.
Reviewed Dec. 8, 2017
I was being denied left and right by debt consolidation companies when I found NDR. They have given me hope and comfort knowing I wasn't going to be trapped in debt for the next 30 years. The customer service has been amazing and I am very grateful that they know how to turn something very scary into a positive experience. There is finally hope.
Reviewed Dec. 8, 2017
Very informative helpful in explaining things and even tho professional still personable. Thank you Steve and a couple other people who helped also. Very patient with me as I'm not too savvy on my iPhone in signing the documents. Thank you.
Reviewed Dec. 8, 2017
My experience with both reps were great, as they know I am going thru hardship and having a hard time paying off my bills. I was little nervous at first, but now I feel good. I did not want to claim bankruptcy and now I have another option. Customer service excellent, courteous treatment, etc. I will always recommend friends and family to your company.
Reviewed Dec. 8, 2017
I googled the best companies for debt relief and people had some good ratings about National Debt. I needed their service for my credit card debt, and signing up with them was easy. I am in my first year with them and I got two more years to go, then I'll be free. National Debt's representatives are normal people working for some people, and they seem to be reasonable. They're easy to talk to and they explained my options and the risk of my credit score plunging. They've been honest. And also, I could not make my monthly payment once, and they postponed it for a few days which helped me a lot.
I would recommend people to go with the program that I went to, provided that they can get a better deal when they settle. From what I understand, if a company tried to settle for $2,000, National Debt gets another $2,000, which is a little too much. In my case, it was $17,000 and we did it for almost $400 a month and for 39 months. And if it wasn’t for their share that was a little high, it could have possibly dropped into 32 months.
Reviewed Dec. 8, 2017
I was going nowhere trying to pay off my debt. I was welcomed and received graciously. Didi ** took my information and gave me time to make a decision. He then walked me through every step of the contract one paragraph at a time. I am pleased that NDR is working with me!
Reviewed Dec. 8, 2017
My rep. was very helpful. He explained some things a few times for me. he made this whole affair as painless as possible. I do wish I could go through him the rest of the way. Adrian ** is the one to ask for when you have to go through this. Thank you all.
Reviewed Dec. 8, 2017
The process was so easy, don't know why we waited this long. Unfortunately the weight of the debt was too much, we realized this was going to hurt our credit rating but the outcome will be much better for us.
Reviewed Dec. 8, 2017
The consultant that oversaw my application process and helped me was Anthony **. He was extremely polite and informative and really seemed genuinely concerned about my financial situation. When faxing documents to the main line I received prompt confirmation.
Reviewed Dec. 8, 2017
Excellent in explaining their program and their costs. I was impressed at the speed of enrollment and acceptance in their program and I look forward to being debt free in less than four years. I have been looking for help for months now and I am so relieved to find them.
Reviewed Dec. 8, 2017
Nikki ** was very knowledgeable about the program. I felt that I was in good hands. She was very pleasant and explained in detail how the program worked which eased my fears. The customer service rep that completed the welcome call was very professional.
Reviewed Dec. 8, 2017
I initially received a solicitation from National Debt Relief via mail. I was skeptical at first but decided to call and get more information, as I found myself to be a perfect candidate for debt relief. When I called, I spoke to Sebastian **. Mr. ** was beyond polite, articulate, and knowledgeable. He answered all my questions. The process was simple and convenient. Here's to hoping that the rest of the process, moving forward, goes just as smoothly. I would definitely recommend this program to others.
Updated 04/20/18: Thus far, National Debt Relief has been incredibly professional and has kept me in the conversation of how and when my debts have are being resolved. To date, I have had two debts resolved and have spoken to a handful of representatives in the process and all have been knowledgeable and polite.
Reviewed Dec. 8, 2017
The representatives that I have worked with have been very helpful and reassuring during this process. I have had all my questions answered with complete clarification. I now feel such relief and I can see the light at the end of the tunnel.
Reviewed Dec. 8, 2017
Brandon ** was extremely helpful, explaining each detail in the contract to my satisfaction. Consumer service counselor was very helpful, too, by explaining all my options. Both gentlemen were very knowledgeable about what NDR could and couldn't do to help me out of the bind I've gotten myself into.
Reviewed Dec. 8, 2017
I have had an excellent experience so far working with National Debt Relief. Very thorough, explained everything in detail. When I had questions I got a response right away. Everything seems to be very legit. I am expecting great things from this program. I would definitely recommend.
Reviewed Dec. 8, 2017
Was impressed by the positive attitude of the person who helped me get started. In the many times I needed to speak with him, I was always treated courteously... even when asking many questions. He made me feel good and positive about the decision I made to proceed with the debt relief process. Many thanks to Daryl ** for his patience and knowledgeable guidance...
Reviewed Dec. 8, 2017
Please with the Debt Negotiation but not fast enough. Too much dragging. It would be best to see how the Debt Negotiation procedures go showing each month what had so far been accomplished on each of their clients that is enrolled in this program. The amount being withdrawn does not speed up negotiations and since there is too much dragging in the settling of those debts.
Reviewed Dec. 8, 2017
Lisa and the gentleman on the welcome call were very helpful and made sure I and Larry knew what the program is. I feel very comfortable knowing I have good customer service and people that will help us if needed. Having access to a Lawyer is a great feeling of security.
Reviewed Dec. 8, 2017
The debt counselor I spoke with was super helpful, knowledgeable and made the process easy to understand and made me feel comfortable with the decision. I would recommend this program to my friends and family and anyone struggling with debt.
Reviewed Dec. 8, 2017
My family went through a rather large crisis and we had to add to our already huge debt with gigantic medical bills, I was feeling completely overwhelmed and couldn't see a way out with claiming bankruptcy, which seemed so extreme, this was my solution and it has been a huge relief. I feel so grateful and I have been able to talk to some amazing people.
Reviewed Dec. 8, 2017
A huge burden has been lifted off my shoulders. Getting into financial trouble was easy, getting out is hard. Especially if you are trying to do it alone. Everyone is so helpful and takes their time to explain the process completely. Thank you and God Bless.
Reviewed Dec. 8, 2017
First, I read a lot of the reviews. I wanted to get some knowledge of this company and how they treated their clients. As soon as I hit enter after filling out the questionnaire, I received my first call from NDR. I was impressed with how this company will help and how it was set up to make the total process free flowing to get all information done. I have my part to do and am confident that this company will provide needed services to help me with my debt freedom.
Reviewed Dec. 8, 2017
National Debt Relief is completely professional, polite, and go out of there way to make the experience as painless as possible. They will explain every aspect of your plan with you and answer any questions you have. I can't say enough good things about this company. I would recommend them.
Reviewed Dec. 8, 2017
The NDR team really took their time to explain everything thoroughly to me as well as answer any and all questions I had. They put my mind at ease through the process and I look forward to gaining financial freedom with their help. Step 1 complete, now I can't wait to see the plan take action.
Reviewed Dec. 8, 2017
I had a very positive experience. My representative was very helpful always available and answered all my questions. He explained what my options were and how the program works. He went over the entire contract with me and explained all the details of my contract as well as eased my concerns.
Reviewed Dec. 8, 2017
Excellent Service, Very Friendly, Helpful and Available! After finalizing my conflict with National Debt Relief, I immediately felt a huge relief off my shoulders. I look forward to working with National Debt Relief and will recommend family, friends, and associates to the program.
Reviewed Dec. 8, 2017
I felt like I had no hope of ever getting debt free. National Debt Relief has given me hope again!! They are great to work with and make the process simple and easy. They are there with you every step of the way and want you to know you aren’t alone anymore.
Reviewed Dec. 8, 2017
I had amazing service when enrolling with National Debt Relief! Everyone I spoke to was incredibly helpful and knowledgeable about what I was getting involved in. I know I’m in good hands going forward. I never once felt like I was being lead into something I shouldn’t be doing. This program is going to save me so much money. I’m very excited to be working with NDR.
Reviewed Dec. 8, 2017
I just began with this program but so far I like how friendly and how they go into detail when explaining how the program works. Before making a decision of beginning with this program I had research a few places and National Debt Relief was the one that gave me better piece of mind. I’m excited for being able to get out of debt. So I’m grateful for this program.
Reviewed Dec. 8, 2017
Very easy to sign up and the staff were all helpful and kind while explaining the questions I had. I did not feel pressured or uncomfortable in any of the steps of the process. I would recommend this program to a friend or to anyone who is struggling with debt.
Reviewed Dec. 8, 2017
National Debt Relief has taken care of one of my outstanding credits. They did this in a timely fashion with great efficiency and professionalism. I am very satisfied with their work and look forward to working with them to reach my goal of debt free.
Reviewed Dec. 8, 2017
I would highly recommend NDR, they are very professional and committed to helping you and not making you feel bad. We have just started the process but thus far we are very satisfied with their work and time that they have spent with us explaining and answering our questions.
Reviewed Dec. 8, 2017
Both individuals I have spoken with thus far have been exceptionally helpful and understanding. Not like a usual boring phone operator. They actually listened to you and cared, rather than just ignoring you and reading through a pre-written script. Would definitely recommend friends here who are struggling with debt right, as of right now I have just sent one of my friends to them.
Reviewed Dec. 8, 2017
I am almost debt free, thanks to National Debt Relief, their settlement projections and assessment are excellent. After three years my more than $50,000 debt has been reduced to less than $10,000. Without freezing my accounts, and their debt settlement my account balance will still be over $50,000 or more because of interest and penalties for late payments and additional purchases.
Reviewed Dec. 8, 2017
I felt very comfortable speaking to the representative, she was very understanding and made me feel that I could speak openly with her. I thank her (Lisa) for taking the time to help me and answer all my questions that I had. I would recommend this company to anyone that has any credit issues, they were very open to help and very kind. Thanks again, greatly appreciate it.
Reviewed Dec. 8, 2017
I have barely enrolled in program. Thus far I have been treated very courteously. It seems that the terms are clearly explained and questions I asked were answered straightforwardly. So far I would recommend. Of course, after seeing that everything has gone in harmony with what has been outlined, I will be able to give a “proof is in the pudding” review.
Reviewed Dec. 8, 2017
This team has been very professional and helpful in my quest to be debt free. No matter the question or situation, I can call at any time and the agent I speak to is very knowledgeable about the company, the policies and I get nothing but the best care possible.
Reviewed Dec. 8, 2017
I am mostly pleased with my experience with NDR. However, I was not told in the beginning that I may have additional legal fees even though I asked. The same is true of income tax ramifications. I was told I would be exempt if I filed a certain tax form but that may not be true. All of my other questions were answered to my satisfaction. The 2 representatives I spoke with have been polite and respectful. The process is easy since everything is done electronically. Now let's see what happens when settlements begin.
Reviewed Dec. 8, 2017
This has been a great experience. Such a huge relief and a big financial burden relieved of me and my family. Each person that I spoke with during this experience has been wonderful. Your staff is great!! I would most definitely recommend this to anyone that needs help with their debt!!!
Reviewed Dec. 8, 2017
Nothing but positive experiences thus far and already a couple of accounts settled for at or right under half of what I owed. Every time I have had an actual interaction with customer service they have always been very kind and helpful. Very impressed with the service to this point.
Reviewed Dec. 8, 2017
Well, I reviewed the guidelines and, all I have to say, thus far, is I am thrilled with the responses from NDR in settling my accounts. They are dedicated in helping me resolve these debts as quickly as possible. They are personable, friendly, and listen to me in light of what I would like to do in reference of how to pay off my creditors. I would recommend NDR to anyone in my situation. THANKS...
Reviewed Dec. 8, 2017
Thank you National Debt Relief for your wonderful customer service!!! I am 5 months into the process and already have one debt resolved! They are helping to make a scary process into a very comfortable experience! Would highly recommend to anyone struggling in debt!
Reviewed Dec. 8, 2017
NDR settles my debt for Leeds than 30% of. Amount owed. They are very effective and concise in their communication. 1 down 10 to go one being resolved. So excited to get out of credit card debt. I was apprehensive at first but after a lot of positive reviews I decided to try it out and I’m so glad I did.
Reviewed Dec. 8, 2017
My experience with NDR has been nothing shy of exceptional. Any questions I had were answered thoroughly. Both representative's explained everything in an easy to understand manner and were straightforward with me on everything. I actually felt like they cared about helping me and not trying to make quota like a "used car salesman". Thank you for your help.
Reviewed Dec. 8, 2017
Great staff, made me feel comfortable about my decision to sign up with them. They took their time to explain all the steps of the process. It is nice knowing they are available for any questions I might have. Very friendly and professional.
Reviewed Dec. 8, 2017
I am intensely grateful to Stephanie for her kindness, understanding, and ability to talk me through this new process. As a professional with three college degrees, I never imagined I would be in this transition in my life. I was grateful for her non-judgmental tone and her empathy. She was very thorough in her explanation and made this daunting process understandable in every way. She is a complete asset to your company and I am grateful she was the one I got to speak with during this vulnerable time. I intend to get through the program sooner than the time I have been allotted.
Reviewed Dec. 8, 2017
Representative was very intuitive with all information given, in which made me felt less afraid to take the next step of my journey of being debt free. I feel that I made the right choice of choosing a company is more than just about collecting money, it's about caring from beginning to end.
Reviewed Dec. 8, 2017
Great job on explaining the program and very detail on the information that was given to me and my daughter. My son Richard told me about this program and we are excited about it and was given all important contact phone numbers to your company. Keep up the Great work.
Reviewed Dec. 8, 2017
It was very nice to finally get the help I've been needing! After all this time I thought I would never get this help, and I was scared. But as mentioned before I'm glad to have the help now. Better sooner than later.
Reviewed Dec. 8, 2017
Doing the application process is a lot to take in, but it seems to be good for me, I'm happy with Lauren and the other man who is helping, and this is pretty much what I need to help me with my debt that I shouldn't have because of an accident that wasn't my fault, and the insurance company is no help at all. Thank you.
Reviewed Dec. 8, 2017
Great experience and knowledgeable staff... Abe and Solomon! I feel very relieved that I’m making the correct decision and moving towards being debt free! I wish I had called Abe earlier!!! Both Abe and Solomon were friendly and patient with me. The process went quick! Thank you!
Reviewed Dec. 8, 2017
Satisfied with everything that was explained to me. Hope that this will help me with my problem. I will recommend this to friends. If it works like they say it will sounds like what I need to get my feet back on the ground.
Reviewed Dec. 8, 2017
Everyone I spoke to with National Debt Relief was extremely helpful. They were very respectful, polite and they wanted to help. This is a great program with great employees, thank you for all of your help! I will be getting out of debt in 3 years vs 30 years with minimum payments.
Reviewed Dec. 8, 2017
Getting set up in the program was a great experience. Sue was very helpful with all our questions. The welcoming call was good but it was very difficult to understand the operator. Overall, glad to be in the program to this point.
Reviewed Dec. 8, 2017
Freddie ** was excellent and went through each paragraph and explained to us what to expect and that they will work with us. Our welcome call Lady was very nice. I'm sorry I didn't catch her name but she was very precise and went over the details with us. I can see why your company is rated number one by the Better Business Bureau.
Reviewed Dec. 8, 2017
I was terrified about doing this whole process but after speaking with NDR, I feel so much relief. The representatives were amazing and explained everything so I could understand and answered all of my questions. Thank you so much for this experience.
Reviewed Dec. 8, 2017
NDR has been instrumental in assisting me to get my financials back in order. After my divorce was final, I was so overwhelmed and anxious with debt and stress, I could not see the light at the end of the tunnel. As it stands now, I have been on the program for about a year and they have negotiated my debt down in some cases by 60%. Their Customer Service team is awesome! They always have the status of my account within seconds at the end of their fingertips. Their documentation and communication procedures are remarkable. At first, I was really hesitant to sign up, but quite honestly it has been the second best decision that I have ever made in my life; the first being, filing for my divorce (Ha Ha). Thank You NDR for giving me my life back! I am truly grateful.
Reviewed Dec. 8, 2017
Very easy to deal with and very professional, Chris was awesome and was able to help me out in every way! As was the service rep. both were very attentive and helped to the best of their abilities! Very satisfied with this company, cannot wait to see the results!
Reviewed Dec. 8, 2017
Nice, courteous, and in depth explanation of services. Hope all goes as planned. I'm thankful that National Debt Relief is there to help me out. I went from an 80000 a year job to a 32000 and just couldn't make the payments anymore and they helped me some light at the end of the tunnel.
Reviewed Dec. 8, 2017
Counselors were friendly and professional and Also are very thorough. The counselors made sure everything was gone over and covered and made sure I understood all that is involved with our agreement. All my available options were explained to me.
Reviewed Dec. 8, 2017
I had credit card issues and I'm using National Debt's consolidation service. They were the first company I came to and it was very easy to enroll in their program. In the beginning, the people at National Debt explained things and they also worked with me on my payment plan. But now, I'm just going through the steps of getting everything taken care of. I had one problem and I called them and got the fax number and sent the information to them and we were fine. And although I've had negative credit score impact, National Debt has been very helpful.
Reviewed Dec. 8, 2017
National Debt Relief had positive feedback from other individuals who’ve gone through the cycle with them in their comments. I also did some research prior to picking them and they seem like a good fit. Enrollment with the debt settlement was okay. There were a lot of questions that got answered multiple times but after, it went pretty smooth-sailing. Their rep was very straightforward, nice and explained the whole process, what to do and how to accept offers and the next steps after the settlement’s been reached. I’m now with Liberty Lending and I graduated out of the debt part and now on the next stage.
However, some of the communication could be improved. If I had a question, I couldn’t just go online and submit the question. I have to call and then I have to repeat all my secure information over and over again versus doing it once and not be transferred eight times just to go back to the same person you started with. Other than that, NDR has helped increase my credit scores back to where they were before. I don’t have to stress out and worry about what bill I’m paying this month versus going to have additional debt for the next month. It alleviated a lot of that stress. Go with them. It’s not a bad thing to do if you need the help. NDR is here to help.
Reviewed Dec. 8, 2017
I had a bunch of credit card debt and I wasn't making any headroom. I found National Debt Relief online and they had a good rating. And once I talked to a representative and the guy helped me throughout the enrollment. The cost is good as well. I like it. Even after everything I'm still saving by half. I’m about midway through the program and got half my debt creditors taken care of.
Reviewed Dec. 8, 2017
The National Debt Relief procedure was explained clearly and it made me feel very comfortable. Whoever wrote their procedures did a good job because it was exactly as I expected. There have been surprises and they all performed wonderfully. I've had a couple of negotiators since a number of accounts have been settled. They've all been very good and the man that I talked to at the very beginning was good as well.
I've been on National Debt Relief since February 6 of this year and one third of my debts has been settled. National Debt Relief has been a life-saver for me because I really had a bad spot financially at supporting my family and I'm just grateful I found them. I'm very happy with National Debt Relief. I always like the cost to be less than they really are but I could not find anybody else that would provide and guarantee the service at a lower cost.
Reviewed Dec. 8, 2017
I've heard a lot of good things about National Debt Relief and they also had good reviews. I went with them to help me absolve my debt and get out of a situation I have no control over. The enrollment went smoothly. I’d never done this before so I asked a couple of silly questions, but they made me feel comfortable. The agent that helped me was very professional and to the point. The negotiator was also very professional, understanding and accurate on how things would transpire. So far, I’m satisfied with the cost in comparison to the service that I get. However, it hasn't alleviated a lot of the burden with the daily phone calls and the harassment. There's some rogue harassment going on and I have someone putting a summon out on me. I'm not too sure which one it was because I wasn't at home and my wife did not accept anything, so I have to get in touch with NDR’s legal department.
Reviewed Dec. 7, 2017
One of the guys transferred me when we was almost finished with the welcome call then saying a protocol that he can’t continued with the welcome call. So unknowledgeable. Then a women helped me with the call so knowledgeable and helpful. Now I have less worries.
Reviewed Dec. 7, 2017
I had a very good experience while signing up for the program. The representatives were cordial and explained the information adequately. I have all the information that was emailed me and numbers that I need to contact anyone with questions and information.
Reviewed Dec. 7, 2017
The individuals who helped me were very well informed. With phone calls and emails, they were always ready and willing to help me with all my questions and concerns. A+ service. I feel at ease now. Thanks to them. I hope to work with them in the future to stay debt clear.
Reviewed Dec. 7, 2017
I was feeling suffocated and started reading and found NDR and I called hoping they could help... 'They did'. I am so relieved that I made that call. I feel that what we discussed it is going to help me a lot. Thank you for helping me get through this. The help is awesome... Thanks a million.
Reviewed Dec. 7, 2017
The people that I talked to were very understanding and caring. This was a very big step for me and I feel like I picked the right company to help me with this process. It will be great to get out of debt in a little over 3 years compared to over 30 years.
Reviewed Dec. 7, 2017
So far NDR has proven to be everything they claim to be. They have been very reassuring when I would second guess my decision (as I am sure everyone does when dealing with debt) answering any and all questions promptly. I have been with them 5 months now and they have already resolved one of my largest accounts.
Reviewed Dec. 7, 2017
Eli was exceptional in explaining the details of my debt relief program. It was a pleasure having him as my representative and I look forward to a positive relationship with National Debt Relief. The Welcome Call was quite intense, and the amount of information disclosed was very detailed. I hope I can keep up with the specifications of the program.
Reviewed Dec. 7, 2017
My experience was very rewarding to me and both people, Ozzie ** and the welcome representative are doing an excellent job for your company. They were very helpful and did a wonderful job explaining everything to me. Thank you so much.
Reviewed Dec. 7, 2017
Information was very accurate, it is going to help us get finances under control. Both the employees were very nice, they explained all the aspects. We understand and appreciate this company. They went through all documents with us and helped when we needed more instructions.
Reviewed Dec. 7, 2017
Thanks for the help and for helping me to find solutions to my economic problems. National Debt Relief is the best company we can trust one hundred percent to seek help. I am very grateful to you and I can truly recommend them to anyone who needs help because they are very honest and responsible. Thank you.
Reviewed Dec. 7, 2017
National Debt Relief is doing a great job on resolving out debt. We are happy with how they are getting our debt settled with all the companies. They are keeping us up to date on the progress. So far they have settled five of our many debts. Keep up the good work.
Reviewed Dec. 7, 2017
Consolidate debts - It was one of my best moment ever. Excellent and exceptional service. I am extremely happy. Thank you. For me it’s a Christmas gift. The person helps me (his name is Anthony) so knowledgeable and very patient to go through with me each and every detail.
Reviewed Dec. 7, 2017
Customer service is amazing they are patient and helpful. They explain everything thoroughly. I asked questions and were able to answer all. I’m really glad I decided to take the next step towards financial freedom. Thank you guys. I appreciate all the help.
Reviewed Dec. 7, 2017
It was very friendly and engaging. As far as other help services go, this one was the only one willing to engage and work with me to solve my debt problem. They told me everything I need to know up front and went through each document summarizing what I need to know in each.
Reviewed Dec. 7, 2017
Your team were very friendly and helpful. They made sure to answer questions and not make me feel stupid. They were very professional and were great working around my schedule. It was nice to know that I won't have to be in debt for the next thirty years.
Reviewed Dec. 7, 2017
I am very satisfied with the settlement negotiated by National Debt Relief with my first settlement. With the need that I have for financial relief I am excited about the future settlements and the needed relief and I have already future possible clients to National Debt Relief before this settlement. Good people that need a break. God Bless you!!
Reviewed Dec. 7, 2017
They have a great savings to me and my family. Always understanding and easy to work with. I love how they save me money! They answer all my questions and work hard with my creditors. They take care of all the hard work for me and I pay a small fee to get this done!
Reviewed Dec. 7, 2017
Working with National Debt Relief has been a breeze and has made climbing out of debt an easy and understandable process. Knowing how far I've come since I started with them makes National Debt Relief an easy company to recommend.
Reviewed Dec. 7, 2017
Maryann was professional from day 1 when I spoke with her about my debt. She made me feel welcomed and I wasn’t even approved for the program yet. She help me understand everything. Also John with the welcoming call he was very professional as well. Great Job to the both of them!!!
Reviewed Dec. 7, 2017
The staff made it simple and stress free. I am very relieved that I enrolled in this program. Now my family and I can rest easier knowing that our bills are paid and that my credit score will rise in a few months.
Reviewed Dec. 7, 2017
National Debt Relief has greatly help me in getting my outstanding debt paid within 36 months and dealing with my creditors on settling my accounts for reduced settlements. The NDR Team always are professional and courteous when I speak with them. National Debt Relief customer portal account helps me to see the progress I am making in becoming debt free. I would recommend a friend who is in the same situation as I am to call National Debt Relief.
Reviewed Dec. 7, 2017
I am very busy at work, and as such needed to communicate via email with the representative enrolling me in the program. Nikki ** was my debt specialist, and I am so thankful she was. She did an outstanding job answering all of my questions, relaying all of the information, and doing so via email. This was perfect for me. I appreciate her hard work.
Reviewed Dec. 7, 2017
Everyone was very helpful and made the process easy to understand. Made me feel confident I was making the right choice. I would recommend this service to others. Audia was very helpful and easy to talk to. I am looking forward to a less stressful financial situation.
Reviewed Dec. 7, 2017
Analissa and the guy I spoke to on the Welcome call were both so professional and explained everything I needed to know thoroughly. They were very professional and made me feel at ease about going through this process. I appreciate all the help and I look forward to working with you guys.
Reviewed Dec. 7, 2017
My experience has been wonderful so far. Everyone that I have spoken to has been very helpful. I am excited to be vertically debt free and start in a few years with a clean slate. I appreciate everyone’s time in helping by me through the beginning process.
Reviewed Dec. 7, 2017
People were very helpful and positive during an unpleasant and stressful situation. They made it easy to contact them and encouraged me to finish through my busy schedule. I have hope to be debt free within the next couple of years.
Reviewed Dec. 7, 2017
When I email a letter from a creditor I seldom get a confirmation notice. Discussed this many times with National Debt Relief but issue still not fixed. Besides that everything is going good. Glad I did this with my creditors. I really didn't want to go the bankruptcy route.
Reviewed Dec. 7, 2017
The process was explained to me thoroughly and completely. They took the time to make sure I understood how everything was going to work. Everyone I have talked to so far has been very helpful and and understanding. The process was easy to go through.
Reviewed Dec. 7, 2017
I am so satisfied with the help provided by NDR. The customer service representatives have been helpful, informative, kind and compassionate about a very challenging subject and have answered every question asked with professionalism and courtesy. The welcome customer service was consistent and courteous as well and I feel safe that my debt is being handled with respect and dedication by professionals.
Reviewed Dec. 7, 2017
My experience has been great. Joel and the Welcoming Group were great. I didn't feel like I was being judged. They told the time to go over each detail and made sure I understood. Thank you so much for helping me.
Reviewed Dec. 7, 2017
When you feel you are drowning in debt and there is no way out, here is the answer. NDR understands what a difficult time you are experiencing in your life and provides the help and hope you need to realize there is a way to resolve your debt problem.
Reviewed Dec. 7, 2017
Very easygoing process, and quick moving. It did not take forever. Very pleasant on the phone and explained everything in great detail and was able to answer all of the questions I had. Gave me easy ways to get back a hold of them if needed for anything else. Was very pleased with the experience in all the phone calls that I have had.
Reviewed Dec. 7, 2017
NDR has taken a HUGE burden off the shoulders of my husband and I! We felt like we were drowning and had no way out, but now we have hope. Already seeing progress in just a few short weeks. Cannot wait until we are debt free and can finally breathe.
Reviewed Dec. 7, 2017
Everyone was very sensitive towards my issues. Felt comfortable talking with these people. They talked me through every step so I could understand. When working there was no hassle phone calls waited for me to return calls. Not pushy at all.
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