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National Debt Relief Reviews

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About National Debt Relief

National Debt Relief is one of the largest debt settlement companies in the U.S. Founded in 2009, National Debt Relief negotiates with creditors to reduce how much you owe on unsecured debts such as credit cards, personal loans, medical bills, private student loans and collections. It offers personalized plans to help you resolve debt, along with support from dedicated debt specialists.

Pros
  • Free consultation with debt coach
  • Free debt relief quote
  • Numerous accreditations
  • Professional and responsive customer support
  • Easy enrollment process
Cons
  • Fees can reduce overall savings
  • Not available in all states

National Debt Relief Reviews

Over 50k reviews since 2016

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    How do I know I can trust these reviews about National Debt Relief?
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    Page 218 Reviews 43035 - 43235
    Verified purchase
    StaffProcessTransparency

    Reviewed Dec. 19, 2017

    Kathy and Karen answered all of my questions and walked me through the process with ease. Their patience and understanding brought me comfort as a first time customer. They settled my worries. Thank you for providing a service to get me back on track financially.

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    Staff

    Reviewed Dec. 19, 2017

    Great job. I'm glad I use you to resolve my money problems. Would recommend a friend. It was done fast and I'm looking forward to the day my credit score improve. Please keep up the good work and I will be sure to recommend others to your program.

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    Customer Service

    Reviewed Dec. 19, 2017

    As far as my experience goes currently, I have had great conversation and calls back have been prompt. As far as the program we will have to wait and see how it turns out. I hope to be debt free one day and not have the stress of living with collection calls coming every day.

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    Staff

    Reviewed Dec. 19, 2017

    The rep I spoke with was kind and helpful. I was responding to an offer email. My husband passed away the end of October and money is even more tight for me. She was kind and professional during our discussion. I appreciated that greatly.

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    Customer ServiceStaffProcessTransparency

    Reviewed Dec. 19, 2017

    Actual enrollment involved a lot more forms, calls, etc. then explained ahead of time. But my agent, Teddy **, was very patient and helpful in all the process. Process could be better. That is, have an alternative route [such as chat] for those of us who are hearing impaired and, phone is rather difficult to use. As, I said time will tell how good the process is. BUT--for now thanks.

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    Customer ServiceStaffTransparency

    Reviewed Dec. 19, 2017

    The representative was clear and concise. He was very informative. Took the time out to explain my documents. Asked if I had any questions. Made sure I understood everything before we hung up the phone. Everyone that I spoke to was really nice.

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    Customer ServiceTransparency

    Reviewed Dec. 19, 2017

    I am very happy with National Debt Relief so far. I think the communication is outstanding and everyone I have dealt with on the phone there have explained things in a way I can easily understand. So happy to get help with all my debt and finally feel like I am not drowning anymore.

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    Customer ServiceStaffTransparency

    Reviewed Dec. 19, 2017

    Upon submitting a request for consultation, a very experienced agent called and explained how this organization helps out with financial hardship. Contract was explained to me verbally and I elected to accept their help with my debt. The Welcome agent was also very kind and patient with me going over all the information I would receive in my welcome packet.

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    Staff

    Reviewed Dec. 19, 2017

    Wonderful, amazing service! My first 6 months or so nothing happened then BAM. It seems debt after debt is being resolved. I didn't have the funds to cover a payoff and they paid it for me. I was able to pay them with continued monthly payments of the amount I was paying anyway! Wonderful, helpful, walk you through things every step of the way, never "out in the cold"!

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    Staff

    Reviewed Dec. 19, 2017

    I believe that Erik was so well informed and helpful that he should be put in for a raise. Very knowledgeable and right to the point. I think I will be on my way to ridding myself of the past 8 mos of indebtedness as I have never experienced before and will NOT want to again. Thanks again.

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    Customer ServiceStaff

    Reviewed Dec. 19, 2017

    So far every interaction I have had with National Debt Relief has been great. Whenever I have an issue or a question they get back to me within a few hours to help me. I have had no negative experiences with National Debt Relief, they have gone above and beyond to help me and my family get out of debt.

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    StaffProcess

    Reviewed Dec. 19, 2017

    The rep I spoke with was very thorough and professional in explaining the program and answering my questions. He was courteous and made sure that I understood everything that he was explaining. The process was very smooth and uncomplicated.

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    Staff

    Reviewed Dec. 19, 2017

    When I signed up with NDR, I had my doubts they could help resolve my credit card debt in the time frame they described. I'm so happy I gave them a chance to help me become debt free. I signed up in August and they have already negotiated 2 debt settlements. They are helping me and my family get our lives back... Thank you NDR.

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    Reviewed Dec. 19, 2017

    Even though many of my creditors tried to convince me that they would not settle for less than I owed, NDR was able to negotiate settlements well below the owed amount and do so in a very timely and faster than expected manner. I'm very happy with my payment plan and their service. I would definitely recommend to a friend in need of debt resolution.

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    Customer Service

    Reviewed Dec. 19, 2017

    I would definitely recommend National Debt Relief to someone. It was easy and painless to get set up. The customer service that was given to assist, was excellent. If a problem arose while we were getting the account number they were right to help.

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    Customer ServiceProcessTransparency

    Reviewed Dec. 19, 2017

    This service has been life changing in the most positive way. Constant communication regarding the progress of settlements has been available to me. I am beyond thrilled with the outcome of this program. I would recommend this service to anyone who is seeking a way to reduce their personal debt.

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    StaffTransparency

    Reviewed Dec. 19, 2017

    Michael was amazing! Super helpful and informative! Answered all my questions and walked me through every step thoroughly. Had all the support and made me feel like it would all be resolved! I couldn't have had anyone better than Micheal to help me out with my situation!

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    Customer ServiceStaff

    Reviewed Dec. 19, 2017

    Great program to get out of the pickle you've gotten yourself into as quickly and inexpensively as possible. Staff is helpful, and available to answer any questions anytime. They do well at keeping you informed of any status changes with your accounts.

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    Verified purchase

    Reviewed Dec. 19, 2017

    I am very please so far with the service. I have had 2 settlements in the past 3 months and they both settled for less than half the amount owed. My credit is messed up but over time I am hoping it repairs... Great Job... National Debt Relief!

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    Staff

    Reviewed Dec. 19, 2017

    I've had a great experience. All employees that helped me were very professional and kind. Thanks again for all your help. I would definitely recommend your company to all our friends and family who may be in the same situation that I am currently in.

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    Staff

    Reviewed Dec. 19, 2017

    Job well done! Great staff. Very professional. Put our minds at ease. Now to get this done and out of debt (unsecured). Glenn ** is a true joy to work with. I was skeptical at first but now feeling better about it all. My wife convinced me it was the best way to go.

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    Customer ServiceStaff

    Reviewed Dec. 19, 2017

    So far so good. NDR has resolved two of my ten accounts. I have had very professional assistant’s every time I have called for any reason. At this point I would gladly recommend National Debt Relief to anyone in a financial situation. I have confidence that they will continue the good work on settling the rest of my accounts.

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    Customer ServiceStaffProcess

    Reviewed Dec. 19, 2017

    Excellent experience getting all the information I need and clarification on all my questions. Both representatives were patient, kind and understanding at a very stressful time for me. They guided me through all the documents that I need to fill out, the process that I am going to go through and all the details I needed.

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    Staff

    Reviewed Dec. 19, 2017

    Can’t thank you enough for all of your help! You are really working hard to help me and I am very grateful. I am very pleased with the results. I would definitely recommend NDR to my friends. Two accounts already settled. Everyone I have come in contact with have been very professional.

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    Staff

    Reviewed Dec. 19, 2017

    Very helpful and pleasant, able to understand everything clearly, would recommend to friends in need of help. I feel that NDR will certainly handle all my needs now and in the future. I am very pleased with the service I have received.

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    Reviewed Dec. 19, 2017

    I am thrilled with the service I have gotten. My settlement offers have come much faster than I expected and have been so much more favorable than I had imagined. I can't recommend this service highly enough! Thank you so much National Debt Relief.

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    Customer Service

    Reviewed Dec. 19, 2017

    When I sign into my account there is a message stating I need to send the lawyers a signed piece of paper that you emailed me. I NEVER received an email with an attachment. I sent a message to customer service on the 18 of Dec but apparently customer service doesn't check their inbox.

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    StaffProcessTransparency

    Reviewed Dec. 19, 2017

    Everyone was very helpful and explained the program in its entirety, however it was overwhelming the amount of information received. Staff was very friendly and helpful with explaining the process and program. Was very appreciative of their knowledge and time.

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    Customer ServiceStaff

    Reviewed Dec. 19, 2017

    Keeps me informed of all aspects of all creditor transactions. Always has friendly, helpful customer service reps. I should have done this 2 yrs ago. Sends timely emails as needed. No problem contacting them online, emails or by phone. Gives me peace of mind.

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    StaffProcess

    Reviewed Dec. 19, 2017

    They were very informative in explaining the process to me which made me understand the process very well. I felt very comfortable knowing that I had help which could benefit me in the future. They also gave me all information to contact them if any problems or questions I have. Thank you very much.

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    Staff

    Reviewed Dec. 19, 2017

    So far I am fully happy with the service you've offered and would definitely recommend you to a friend or family member. All the people I have talked with have been very helpful and has satisfied all my needs up to this point. National Debt Relief gets an A plus from me.

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    Process

    Reviewed Dec. 19, 2017

    This rating is for my experience thus far with customer service, not with the progress or success of the program as I have not yet officially started. Speaking to William ** and going over what this program is and what they planned on accomplishing and all the details, really put my mind at ease and gave me the confidence that we could actually successfully complete the program and resolve our debt. I honestly feel as though I was given all the necessary information upfront, the good and the bad that might come with this kind of program.

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    StaffProcess

    Reviewed Dec. 19, 2017

    Everyone I talked to was very friendly and helpful. This program is going to save me thousands of dollars and take a lot of stress out of my life. If anyone in my life is in need of some debt relief, I will for sure recommend you guys. I should have started this program a year ago.

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    Customer ServiceStaffProcess

    Reviewed Dec. 19, 2017

    Great experience with all those I've spoken to and worked with. Their professional mindset and helpfulness made a potentially very stressful process much easier to deal with. The timely manner in which my case was handled is also much appreciated. A HUGE shout out and thank-you to Lola **. And to the gentleman I just spoke to. I apologize I have forgotten his name.

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    Customer ServiceStaff

    Reviewed Dec. 19, 2017

    The company has stepped in and helped me with my debts after I had an injury and never thought I would get caught up. They are friendly and very knowledgeable with debt collections and repayment. They have helped me with a burden that I thought I had to do by myself. It's good to know that they are there to help me and are just a phone call away.

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    Customer ServiceProcess

    Reviewed Dec. 19, 2017

    Abe ** was very helpful in making my decision to enroll in the program. I was a little skittish at first but he was able to answer my questions and letting me know the benefits of enrolling in the program.

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    Customer ServiceStaffProcess

    Reviewed Dec. 19, 2017

    Very helpful and friendly staff!!! Made process smooth and easy. Made you feel like there was light at the end of the tunnel! What a relief! Their customer service is great in explaining how the process works. Would recommend to anyone in this situation.

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    Staff

    Reviewed Dec. 19, 2017

    Better than Bankruptcy. Will help improve credit score. The representatives at the company have been very helpful. Fast and accurate service when contacting credit card companies. I see being debt free in about the next 18-24 months. Would recommend to friends and family.

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    Customer Service

    Reviewed Dec. 19, 2017

    Bill collectors are still calling me saying you guys have not called them yet so they still need to call me, I really think you guys should be contacting them to inform them that we are working together to take care of my debt so they stop calling.

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    StaffProcess

    Reviewed Dec. 19, 2017

    Everyone was courteous and helpful during this stressful situation, and I appreciated their professionalism. My questions were answered with patience and a lot of detail. They were prompt with documents and talked me through the signing process. They asked throughout the entire process if I had any questions or concerns.

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    Verified purchase

    Reviewed Dec. 19, 2017

    My wife had cancer surgery and a brain tumor and I own a truck and the lease was going badly. Not much money coming in but lots going out and I had to do something. Thanks you guys, you did just what you said you would do. I'm fine now.

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    Customer ServiceStaffProcess

    Reviewed Dec. 19, 2017

    I would definitely recommend your services to others. The process was thorough and the representatives made sure you understood every aspect of the process. The Welcome phone call further makes sure you understood everything. The representatives were knowledgeable and nice.

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    Process

    Reviewed Dec. 19, 2017

    I called somebody from National Debt Relief and they told me to submit some paperwork. I sent them the paperwork and I've been working with them for the past six months. They have done some settlements and it's been good. I just have another year and a half to go. Overall, their program was really easy and pretty painless.

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    Customer ServicePriceStaff

    Reviewed Dec. 19, 2017

    The interest had kept on piling up and I wasn’t able to keep up with everything. I was reading about National Debt Relief and I saw something online about it and I decided to give it a shot. National Debt Relief looked better than the other ones. I got into a program where I paid National Debt Relief every month and made arrangements with my creditors. The enrollment process was easy. However, they took one of my cards and added it when they weren’t supposed to do because I was paying that one off myself. I was trying to close it out after I paid it off but I couldn’t because they had the power of attorney and I had a hell of a time to finally get a letter from those guys. It was a horrible experience which is one of the reasons why I had to cancel my thing with them. As soon as when I had to get that letter, they sent me a letter to relinquish the power of attorney and there were so many misspelled words. It was crazy.

    They even misspelled National Debt, for all of it spelled it wrong. I called them and then they sent me another letter -- exact same thing with more misspelled words. So, I called them again and they kept on sending me the same letter with all the misspelled words. I was told they could fax the letter to the credit card company and then was told they are not allowed to do that. Everybody had different answers and nobody was consistent on anything, which was frustrating.

    Then when I went to cancel, I had two payments left and there was enough money to pay it off. I told them to pay it off and my negotiator was going to. He told me to call back to make sure. As soon as I called back, somebody else canceled me out completely and never paid the JC Penny’s. I called today and my person there said that that person canceled me on that when he wasn’t supposed to. He knew he was to pay it but he told me that whatever my initial debt, they were keeping. I said, “That’s fine.” They should pay for what I paid. It is a huge mess now.

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    Customer ServiceStaffProcess

    Reviewed Dec. 19, 2017

    We've spent almost two years just paying the bare minimum of our debt. When I got sick, we just couldn't afford anything. And then I got to the point where we were paying fees because we were over the limit, because of paying the bare minimum. So we signed up with National Debt Relief to take care of it. National Debt Relief was more highly accredited than a couple of companies I had looked at. Their process was not too difficult. I just had to go through and change my address and phone number.

    I felt confident with the services because they have already paid a couple of things off. They wanted me to put extra money down this month but I told them that I can't afford it. They looked into it and told me that we can do it another way. So I was happy about that. Overall, they're doing what they said they would do, and I have recommended them to other people.

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    Staff

    Reviewed Dec. 19, 2017

    National Debt Relief was a slow but sure way into relief from my troubles. I went through it and found out if it was exactly what I expected. I got into their debt consolidation program and their negotiator was nice to me. He was always friendly and gave me advice. I've been with them since May and so far, I'm happy. I wish they could be more informative though because I was informed at the last minute of my action. I want to know what's going on and if I should plan my action or do it right now. Other than that, I would recommend National Debt Relief.

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    Process

    Reviewed Dec. 19, 2017

    I was having trouble with a lot of the credit card stuff that accumulated so I called up National Debt Relief and got their debt resolution services. The process was pretty swift and easy. They sent me a packet in the mail then I sent that along with some information. It got back to me and it was basically set up. They looked at what I could afford and then helped find a way that it would work out the best for me in terms of what I had available. Then I could pay extra if I needed to. They get a hold of me when they need to, and I can get back a hold of them pretty quick too. It's been a really good service so far, and it has discharged half of my debt. I'm very comfortable working with National Debt Relief. They made a big difference with my budget and my ability to continue doing what I need to do without worrying about getting further behind. It's been a good experience.

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    PriceStaffTransparency

    Reviewed Dec. 19, 2017

    I was in a crunch because my husband had lost his job and I was unable to make the payments, so I googled and National Debt Relief was the first thing I found. They had a really good rating on the Better Business Bureau, which is really what attracted me the most. The enrollment process was simple and easier than I expected it to be. The gentleman who helped us out was very clear and concise of what the program consisted. I really appreciated the fact that he took the time to explain how it was going to be affecting my credit negatively and he also let me know the benefits of what was going to come after. I'm seeing it now and I'm really pleased. It was explained properly, quick, and I got the answers I needed. I was skeptical in the beginning but I'm so relieved afterwards. The cost of service is totally reasonable and felt appropriate for me. And, I have recommended National Debt Relief to some of my coworkers and even to family members.

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    Transparency

    Reviewed Dec. 18, 2017

    Very professional and made things clear for me to understand. Andrew ** was amazing! He walked me through every step and made sure I was clear on all instructions and if I didn't understand he broke things down for me.

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    Customer ServicePriceStaff

    Reviewed Dec. 18, 2017

    I had no idea what to do with my debt. I called and got a amazing quote through them. They helped me with everything I needed to know and help guide me in the direction I needed to be. I would recommend to family and friends who need help with their financial situations and struggles.

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    Staff

    Reviewed Dec. 18, 2017

    I am very glad to have found this company, they have been very understanding and professional. I feel like there might be a light at the end of this tunnel. They have informed me of every point of progress along the way and I feel like I have been given a true picture of what to expect.

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    Customer ServiceTransparency

    Reviewed Dec. 18, 2017

    Customer service answers almost right away every time. They take the time to explain things patiently so that I can understand (even if they’ve explained it in the past and I was having more questions). So far it’s been a few months and they don’t mind my questions and I can see that they are working with creditors to reduce my debt. I’m very happy so far with everything.

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    Customer ServiceStaff

    Reviewed Dec. 18, 2017

    Ozzie was fantastic and very professional. All of my questions and concerns were taken care of immediately and very transparently. He did not present the service with anything to hide at all. Shadae handles my intro call after enrolling and also presented everything in a friendly and professional manner.

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    Staff

    Reviewed Dec. 18, 2017

    Great experience so far, I feel for once I am making strides to becoming debt free and being successful. I am thankful for NDR and their representatives. They have been helpful and are very pleasant to associate with. It a big relief to have people who are dedicated to helping myself and others work through their debt.

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    StaffProcess

    Reviewed Dec. 18, 2017

    Team members were helpful and provided valuable information. They answered questions and provide specific information that I would not have known to ask. They made the process quick and easy. Love the ease of signing all the documents online. Would definitely recommend to others that are finding themselves in a financial crisis.

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    Customer ServiceProcess

    Reviewed Dec. 18, 2017

    I was very skeptical about this process. It took much longer than I had been lead to believe for the process of consolidating and reducing my bills to occur. At this point, two out of the five accounts in the program have been settled. I began this process in April 2017 and it is now December 2017. It is definitely worth it if you can manage all of the nasty phone calls from creditors and the massive amount of mail you receive from other debt consolidation programs while in the process of all of this. At this point I am pleased, I will be very pleased when all five accounts are settled.

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    StaffProcess

    Reviewed Dec. 18, 2017

    Our experience with National Debt Relief has been excellent to date. They are very knowledgeable, understand the process well, offer critical information & it is easy to reach them. They understand the delicate subject with credit, debt & how best to manage it. Happy to recommend them to others.

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    Staff

    Reviewed Dec. 18, 2017

    Everyone I have spoken to so far have been very helpful, Andrew was amazing. I would definitely recommend to family or friends if they happen to find themselves in the same situation I have found myself in. I have confidence they will do what is best for me.

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    Staff

    Reviewed Dec. 18, 2017

    Very helpful and meet my expectations. Thank you. I highly recommend them to anyone who needs help. They did an amazing job and they always update me on everything. Hopeful this will help others and I really recommend them to anyone who needs help.

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    Customer ServiceStaffTransparency

    Reviewed Dec. 18, 2017

    Wonderful customer service! Thorough, kind and comforting! They walked me through each concern I had with patience and sincerity. I have never done this before and at this juncture feel ready and more comfortable. I am excited to see how this turns out and to create a new relationship with money.

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    StaffTransparency

    Reviewed Dec. 18, 2017

    5 stars of recommendation.The National Debt Relief is very informative and friendly. All questions are always answered. Thank you for all you that guys do! The information is always up to date and accurate. Thank you for all that you guys do!

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    Staff

    Reviewed Dec. 18, 2017

    The National Debt Relief representatives were Very helpful and informative on answering all my questions. I Felt comfortable asking as many questions as I needed, included numerous repeats of info already stated. Didn't feel pressured at all either. Thank you.

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    Staff

    Reviewed Dec. 18, 2017

    I was feeling bad and Matthew & Allen really made me feel better. It was a good experience. I feel more confident in my debt relief. This place makes you feel like a weight lifted off your shoulders. I've worked hard all my life, I don't want to lose it to any debt collectors. Amazing people.

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    StaffProcess

    Reviewed Dec. 18, 2017

    This really will help me and my grandmother get out of debt and will get us back on our feet and debt free. The staff really helped us to get everything understood so we can be debt free. On behalf of my grandmother and me we are thankful to this program.

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    Customer ServiceStaff

    Reviewed Dec. 18, 2017

    I am very grateful to have submitted my request to your company; it has been a pleasure so far to work with you; so far timely responses to by collectors and every time I call I have talked to knowledgeable reps. Very happy with this company.

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    ProcessTransparency

    Reviewed Dec. 18, 2017

    Just enrolled in the program, the process was clear and easy, the associates were helpful, explained every detail and were concerned on helping me deal with my hardship in the best way possible. I feel like I can breathe now, I really hope this can bring a new start to me and my family.

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    ProcessTransparency

    Reviewed Dec. 18, 2017

    My experience has been very good with National Debt. I'm starting to feel some relief in my debt, I feel good about this program and look forward to being debt free one day. I will feel good about recommend this company to friends and family members, can't wait until my debt is free and clear.

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    Staff

    Reviewed Dec. 18, 2017

    Everyone was professional and helped me with all the questions that I had. I feel like I have my own personal advocate I can go to any time I have any issues. They give me hope that my all my debts will be settled and I will be back up on my feet again.

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    Customer ServiceStaff

    Reviewed Dec. 18, 2017

    Our experience with National Debt Relief has been professional and quite a good experience. They answer any questions and keep you notified each month of your progress with your debt. All in all, it is a much better answer than bankruptcy. I just wish we had called them earlier.

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    Customer ServiceStaff

    Reviewed Dec. 18, 2017

    Between the two people who I spoke with they both were very knowledgeable and helpful through my enrollment process. I cannot thank you all enough! Thank you! Each conversation on the phone eased my nerves and made me feel more confident in my personal life.

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    Process

    Reviewed Dec. 18, 2017

    I have made two payments so far into the program & already have one debt resolution so I am very happy so far! I'm excited to see what happens over the next few months! I look forward to all of our debts being resolved with less stress for me since I have been so sick & struggling with so many health issues.

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    Customer ServiceStaff

    Reviewed Dec. 18, 2017

    NDR always responds to me. And they give you hope when there isn’t any left. They respond in a timely manner. If I call them, they are very friendly. I’m hoping to get my life back in the next six months. Thank you for helping me out of the mess I put myself in.

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    Customer ServiceStaff

    Reviewed Dec. 18, 2017

    The National Debt Relief has been great to work with!! I love that they have given me ease with my debt. The staff is incredible and knowledgeable. I can call and my questions are always answered. I can email them with date changes for my payment and they always reply within 24 hours.

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    Reviewed Dec. 18, 2017

    This was the best decision I made, going with National Debt Relief. I had a lot of debt and in less than 9 months almost half has been settled. It is very easy to get set up. My credit score is bad but In the long run it will be worth it. Like I said best decision I've made.

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    Reviewed Dec. 18, 2017

    National Debt Relief put me on a consolidation program for a small credit card debt and a couple of loans I have, and they work with each provider. The enrollment process was very easy and the payment plan was reasonable. National Debt Relief worked out the payments that I would pay every paycheck so that they could negotiate on my behalf. The negotiator took everything on my credit and he assured me that all would be resolved within a certain time period. Everything that they've said that was going to happen pretty much happened. They're still working on some accounts for me and they seem to be closing up. Their customer service has been responsive and I’m confident that NDR will be able to clear the rest that is within my contract.

    Working with National Deb Relief has made it a lot easier on some of the debt that I was concerned about. I’m hoping once everything is resolved that the quality of the work will precede over the cost. With that, I'd recommend them to a friend, especially those who want to improve their credit. National Debt Relief would be persistent in trying to get their credit issues cleared but they have to be patient.

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    Reviewed Dec. 18, 2017

    I had too many old debts and could not acquire a consolidation, that is why I went with National Debt Relief who was the most highly rated. One of my debts is already paid off and several others are in the process of being paid off, which is reflected in my credit report. The negotiator I dealt with was extremely helpful since I didn't really know too much about the process, and she was patient. I gave her the list of my creditors who have been in my credit report and as of right now, they've been in contact with the actual creditors and negotiating settlements, which are a lot less than what it was for, and then pay them every month. I'm extremely happy with their service. I would tell my friends that if they did not know what route to go, then they definitely give the guys at NDR a call. I will also let them know what my experience.

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    Reviewed Dec. 18, 2017

    We were trying to eliminate our debt. Aside from their customer service and accreditation, National Debt Relief seemed like a great company to work with. The enrollment process was really easy to do. We just filled out an application. We've settled quite a bit of our debt and we've only enrolled with them for a year. They gave us four years to complete the program, but it really depends on how much you can get settled and how much you can put into your settlements.

    We really enjoyed being with NDR. They’ve been very helpful and friendly. With them, we really feel like we have people in our corner for us. Also, they're really flexible with us trying to get out of this whole thing. If we can't make a payment, we call them within that time frame and say, "Can we switch it to this day?" There's really no penalties if we need to move the payment date a little bit later. They've been pretty awesome all around. The cost of the program is reasonable, too. It works for us. I didn't know how we were getting out of the debt that we were in, so definitely, it's been a great impact on us. They've provided that light at the end of the tunnel. I would definitely recommend them.

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    Reviewed Dec. 18, 2017

    National Debt Relief had a higher rating than the other debt relief companies, and they did a really good job so far. Signing up was really easy. I just made a phone call and I told them how much debt Roy had and they told me what they could do, what the payments would be and to send them everything and sign up on it. The only person I’ve spoken to on the phone was Nomar and he was really nice. After that, everything has been by email with the service team. National Debt's cost and quality of service have been fine. And since working with them, we don't have to stress about all the bills which we couldn’t take care of.

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    Reviewed Dec. 18, 2017

    National Debt Relief has been great for me. The enrollment process was fairly easy and the rep was very informative. I talked to a rep for several hours the first time that I called them. Then they give me a phone call every month just to check in. Half of my credit card and medical bills have been resolved and I'm pretty happy so far. It's worth it.

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    Reviewed Dec. 18, 2017

    I felt comfortable after seeing the online reviews and customer comments for National Debt Relief. Getting enrolled was very easy and comfortable, and the reps were very personable. I was very emotional about the situation and they handheld me the whole time. The cost has been fair too, and now we're almost done with the program. They would send me an email and I would sign off on it approving or not. If I didn’t answer the email right away then I would get a phone call and that was always a pleasant experience as well.

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    Reviewed Dec. 17, 2017

    Did a good job solving moms problems without me getting involved too much. Do have some problems with who to contact. They call and text me and when I answer say they cant talk to me. Even though I set the whole thing up for mom they don't have the answer when I ask them. If you cant talk to me why call me.

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    Reviewed Dec. 17, 2017

    Love this company. I really saved a lot of money and they stop the debt collectors from harassing me. They negotiate great deals to save money. They keep me updated about my case and my deals. Friendly customer service and always willing to help.

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    Reviewed Dec. 17, 2017

    They helping me a lot. Sometimes I miss a payment but they do what they can to help me catch up with my payment. Thank you for getting my debt relief. Also the customer service is really great because when you call them they are there and ready to help out. Thank you again.

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    Reviewed Dec. 17, 2017

    I would recommend National Debt Relief to anyone wishing to clear up credit card and personal loan debt. They were very easy to work with, always pleasant on phone and responded quickly with any questions I had. I am now on my way to being debt free!

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    Reviewed Dec. 17, 2017

    Great at handling the accounts without too much communication. Yet they keep you updated on the process and have you accept every offer. It’s great! I am glad I chose to go with this company to handle my debt. So far it has only taken 1-2 months to handle 1 account and at this rate I hope that all my accounts will settle before my 3 years is up.

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    Reviewed Dec. 17, 2017

    Amazing experience! I've already recommended NDR to many friends. Very easy and worry free. Everyone I've worked with has been very friendly and always assure me they have everything under control. They have already saved me lots of money and when I'm done it will be in the thousands.

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    Reviewed Dec. 17, 2017

    Representative Shaw was very helpful and made me understand the program. He was friendly and clear of the program. I am looking forward to this program and helping me get out of debt. I appreciate the opportunity. I have recommended my girlfriend to join this program.

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    Reviewed Dec. 17, 2017

    My financial situation changed where I went from making a lot of money to next to no money. I had to have my leg amputated, too. I was paying all my bills every month but by the time I paid the bills, the interest would take it and I would have nothing. I never could get out of the hole. National Debt has been doing some debt settlement for me. And I've been with them since March 10. Their representative, Nate, when I initially called in, explained the program fully to me without any confusion, and I was sold on his explanation. Once a month, they take my payment right out of my account. My only problem is they took some of my cards with good standing, and I'm paying my bills and not falling behind but they closed my accounts out. They closed my Amazon and Lowe's credit cards down. But other than that, everything has been great, and I have recommended them.

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    Reviewed Dec. 17, 2017

    I had National Debt Relief do debt consolidation of my credit cards. They got the amount lower and we're getting them paid off. Signing up to their program was fairly easy. I just talked to a gentleman on the phone, and I got him all the information he needed. I faxed them a few things, then he called me back and said I was approved. So far, we've got three paid off and I'm paying off the fourth account now and got two more to go. I've been very comfortable working with National Debt Relief and the cost has been reasonable so far. We worked it out so I could pay biweekly instead of once a month. If I had any questions, they were able to answer them. They're good at their job. And they're very polite and helpful.

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    Reviewed Dec. 17, 2017

    After my wife's recommendation, I got into National Debt Relief's program and it's been very good so far. They have very good customer service and they’ve been on top of things. Everything has gone as planned with the payment plan and there hasn't been any surprises. Also, the cost of service is fair. So if anyone is in the same situation like me, National Debt Relief is definitely the option to go with.

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    Reviewed Dec. 17, 2017

    Enrolling in National Debt Relief was easy. I just filled out some of my information online, then somebody called me back, and then just talked about my case on the phone, then they helped me to set up everything. It only took a couple of days. The customer service agent named Gaber was very nice, and he helped me to start it. I started in July of 2016 and it will not be done yet until July 2018, so I am halfway done already. Everything is going well right now, but, in the middle, somebody did not understand what I was saying. I have two credit cards, and they transfer my balance to Citibank because they changed my credit card from Costco. I had some troubles on that, but it is fine right now. Also, they can't cover all my debt too.

    Everything is going well, everything is good. However, I know half the other company that has lower cost, but it is fine and it is not that big a difference. Overall, NDR helps me in managing my money and it allows me to know I got to pay that much money every month to keep my debt going well.

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    Reviewed Dec. 17, 2017

    Instead of working, I’m on disability which is a much less pay. Having to go through a debt consolidation program is an embarrassing thing but the people from National Debt Relief were really nice about it and it was easy to enroll. We came up with a payment plan that I could afford and they were really good about it. I gave them my bank information and they withdraw it right from my bank. I’ve also gotten mail here with different credit cards wanting to settle for a different amount so I’ve called them a few times. It’s really simple to get through to them and everybody there is very knowledgeable and nice. They’ve done a good job for me and the program has saved me a ton of money. Everything’s been by the book as well. I can go online and check every payment that’s been made on my behalf. I’ve already got three of the credit cards paid off so the program has made a huge difference.

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    Reviewed Dec. 16, 2017

    I had lost my job and was trying very hard to find another. They are very supportive and understanding. It takes patience on Debt resolution, depending on how much you can pay. It is a good alternative to bankruptcy. We are very happy with their help and are looking forward to more settlements in the future. Thank you so much.

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    Reviewed Dec. 16, 2017

    Although I was very stressed about the call and during my discussion the associate Rachael put me at ease. Even after the initial contact and approvals and the handoff to other associates everyone I talked to were pleasant and helpful. I would recommend to a friend.

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    Reviewed Dec. 16, 2017

    My husband and I are very satisfied with the professionalism and customer service, they are really working hard on getting us the best deals. I will recommend this option to everyone, it’s a lot better than declaring bankruptcy. Believe me.

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    Reviewed Dec. 16, 2017

    The people were so nice and the process was so easy. I was thinking of bankruptcy but when I called them it felt like a huge weight was lifted off of my shoulders. They have everything covered and my worries about everything has been diminished. Thank you so much!!!

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    Reviewed Dec. 16, 2017

    The staff is very patient, knowledgeable and very explanatory. They help you achieve your goal. By end of the program I'll be debt free and in my way to financial freedom. Thank you for helping me in time of need.

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    Reviewed Dec. 16, 2017

    NDR has far surpassed any expectation I had about resolving my debt. Very professional and courteous and knowledgeable about this process. I had serious concerns when I entered this process and they made me feel more than comfortable. I would recommend them to everyone.

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    Reviewed Dec. 16, 2017

    Have only been in the program for three month and got a call saying one of my debts was going to be paid. I have ways to go but it sure is a good feeling. Thanks for the hard work you are doing for me.

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    Reviewed Dec. 16, 2017

    Satisfied with the program and the reps. It takes time but everything they have said they have done. I would recommend to anybody having financial troubles who wants to take care of their debt. They answer any and all questions but most of all they take care of the negotiations and take care of you as a customer!

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    Reviewed Dec. 16, 2017

    Took care of all my worries. I feel like the weight is off my shoulder. God Bless you all. I feel like a new person and I can start living again. And don't have live from paycheck. I think will help in relationship because we don't have a to argue on which bill to pay and how much. Yes I definitely recommend to friends and family and anyone else.

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    Reviewed Dec. 16, 2017

    I was never paying things off and I didn't want to file bankruptcy. I saw NDR on TV and on the internet and when I looked, they were the first ones listed for debt settlement companies. I explained to them my situation. I had a loss of income and I wasn't going to regain it in any way. They went thorough on my debt with me and made sure I qualified. I did and then I put my debt through.

    I’ve had great interaction with the negotiator. The only time I had a concern was with the couple of hundred charges that they took a couple of days early. It was hard for me because I get my money for NDR a day before or the day I put on and nothing else. I've never complained about it because it has the date so I've already put the note into them that they have only two days and it worked out fine. They’ve broken my payment plan into two payments. It has been working really great ever since and right around the times I get paid. I've had two good outcomes, one is completely paid off and one is going to be paid off next October. Their service is outstanding. It's a wonderful experience and it's very settling. I would recommend NDR. I have explained it to my friends and they said that they would definitely do it if they were in that boat.

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    Reviewed Dec. 16, 2017

    We have just joined the program but so far it has been a good experience and explained very thorough. My fear is our credit score dropping so low but I know as the negotiations go on and creditors are paid it will go back up.

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    Reviewed Dec. 16, 2017

    Naturally I was very anxious when I first spoke with Ron from NDR. He was very understanding and explained the process clearly and completely. I was very pleased with initial setup and the follow up interactions to complete our enrollment were pleasant as well. Everyone was very respectful and understanding of our situation, and I would definitely recommend NDR to anyone trying to improve their debt situation.

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    Reviewed Dec. 16, 2017

    Enrolling in National Debt Relief was easy. I just filled out some of my information online, then somebody called me back, and then just talked about my case on the phone, then they helped me to set up everything. It only took a couple of days. The customer service agent named Gaber was very nice, and he helped me to start it. I started in July of 2016 and it will not be done yet until July 2018, so I am halfway done already. Everything is going well right now, but, in the middle, somebody did not understand what I was saying. I have two credit cards, and they transfer my balance to Citibank because they changed my credit card from Costco. I had some troubles on that, but it is fine right now. Also, they can't cover all my debt too.

    Everything is going well, everything is good. However, I know half the other company that has lower cost, but it is fine and it is not that big a difference. Overall, NDR helps me in managing my money and it allows me to know I got to pay that much money every month to keep my debt going well.

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    Reviewed Dec. 16, 2017

    It's going to take close to three years to complete the program with National Debt Relief. My credit was spiraling out of control. I talked to a counselor and they got the accounts. Then we came up with an amount of money to be paid every couple of weeks. We just recently paid off two credit cards and I have three more to go. I got stuck with an unplanned bill and they adjusted the monthly amount for a few months that was taken out. The legal fees are a little higher than what I expected but otherwise, it's been okay. They were responsive and I've been a little less worry-some with them. The only bad thing about it is that it destroys your credit as you go through the process. But I'm happy with their service.

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    Reviewed Dec. 16, 2017

    By coincidence, I got with National Debt Relief. I was going through a hardship and I received a mail from them. I enrolled for three settlements and the process was easy. I told them what accounts were behind and I went through there. It only took a month to get everything completed. I do my payments and anytime I call, they respond super quickly. They also keep me up to date. Everything has been smooth and I should be almost done in June. If anyone’s going through a hardship, Debt Relief is willing to help.

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    Reviewed Dec. 16, 2017

    The guy from National Debt Relief was very nice and he explained everything to me, like what they would do and what they could do, and I liked what he was saying. I was convinced with what he said, and so far I'm very satisfied. Every time I talk with someone, they're right on top of everything. I had a question two weeks ago and I called. One of the companies sent out a third party to take care of the bill, and the NDR rep told me how to take care of that problem. He made it real easy and simple for me.

    I've only been with National Debt Relief for six months, but five of our bills will be completed this month, which probably wouldn't have been that way and would have continued being out of hand without their help. They've made a big difference with me. All I have to do is keep on my budget the way they're doing and it'll be fine. I just hope I can get a hold of a certain amount of money where I could get it done even faster. I'd never fallen in this bag before and they're helping me out of it, so I appreciate it. They're the best and I would recommend them to anybody in the world.

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    Reviewed Dec. 16, 2017

    I’m in debt and I want to clear up my credits. It’s always better if you can do it on your own, but in my situation, I couldn’t. My neighbor referred me to National Debt Relief and I did a lot of paperwork during their enrollment process. They told me they were going to help me get rid of the credits and they were going to work with the creditors. They did all of the negotiation with the creditors and they answered my questions when I call them. I’ve been with them for more than five months and so far, they've cleared two bills for me.

    At first, they were very warm and nice. They dialed to me everyday. But now, nobody seems to update me on anything. So National Debt Relief is not different from any other company. They all had the sweet talk when they were trying to get me into something, then after that, they fell back. They should improve on their customer service, too. I used to speak to one set of people and I contacted them at the end of last month. But now they are saying that I have speak to a different set of people. They pushed me around and I don’t know what’s going on with my account now. I also don’t know who I’m working with. So I don't feel great about the service because I want to be updated to know what’s what and how they’re moving. I also want to know how soon they can clear more bills for me. But they said they need to build more money into my funds.

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    Reviewed Dec. 15, 2017

    Michael ** is the specialist I spoke with and he was very informative and helpful to get relief for me and my family due to a lot of unforeseen events that seemed to get us further in debt with no way out. I would highly recommend family or friends to speak with either Michael or other specialists. You will never know what a relief of pressure that has been lifted from my shoulders.

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    Reviewed Dec. 15, 2017

    I am so happy that I made the call to them. It is going to be a process, but I am willing to go through it and cannot wait to be debt free! They made it an easy process when I was on the phone with them giving them the information they needed to get the ball rolling.

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    Reviewed Dec. 15, 2017

    Had pleasant experience signing up. I seen no other way to solve my debt. I would recommend this to anybody that has the same debt problem that I have. Felt a sense of relief from the stress of pay all of credit card bills.

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    Reviewed Dec. 15, 2017

    Connor was very courteous and professional... He explained the situation in a cogent manner, he made sure I was on the same page with him and he was clearly working after 5 o'clock on a Friday evening.

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    Reviewed Dec. 15, 2017

    Everything was explained and I felt very cared for during this process. Everything is very well documented. Having the option to pay for legal services makes it less stressful during this process. I would recommend this company to anyone going through this process.

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    Reviewed Dec. 15, 2017

    Program was clear about the results. The positive results as well as the negative one. Both representative were clear on what the program offers. Was handled in a very timely manner. I like the fact that I have a number get in contact with my case worker. I believe the e-mails sent to educate me on what to say to the credits will help.

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    Reviewed Dec. 15, 2017

    I had a great experience with National Debt Relief. Everyone was very patient and understanding. I am glad that I was able to speak with someone and get started on the path to becoming debt free. I will pass on the number to anyone who asks.

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    Reviewed Dec. 15, 2017

    Highly recommend! Very well-informed, was able to answer any questions that I had, just got a great feeling out of her. I will definitely be recommending to my friends and family. Thank you for all of your assistance.

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    Reviewed Dec. 15, 2017

    I came into the program with $19,510.17 of debt. I was not even able to make even the minimum payments to my creditors each month, let alone make any progress on getting out of debt. I was enrolled in the program for less than a year and National Debt Relief was able to settle all of my debt for $7,837.51! The monthly payments were less than what I was paying for two of my monthly bills combined. I feel such relief that now I can pay my bills and see a time soon when I will be debt free!

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    Reviewed Dec. 15, 2017

    Growing health problems caused my wife to discontinue working. The loss of income coupled with growing out-of-pocket medical expenses created a serious financial hardship. National Debt Relief came to our rescue. After contacting them via their website, I received a call immediately. The prompt response, the courtesy and professionalism, and the excellent service offered was incredible. If you are facing difficult financial issues, I would highly recommend that you contact National Debt Relief.

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    Reviewed Dec. 15, 2017

    NDR is great, they are helping me get back on feet and on the way to being debt free once and for all. The customer service is top notch and they went out of their way to help. I give them an A+++ for dealing with the enormous problem.

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    Reviewed Dec. 15, 2017

    They took over and have been getting us excellent results. I do not check my e-mails every day however they are "johnny" on the spot and be sure we are kept informed. We are very pleased and will no longer use the cc.

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    Reviewed Dec. 15, 2017

    Overall the experience was very positive and everyone was very helpful. The approval process happened on a matter of 20 minutes, far less than the several days I had expected. The staff was excellent at answering any questions I had and the support staff has answered the questions I've had after the initial process with exceptional speed.

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    Reviewed Dec. 15, 2017

    Great service from initial consultation to helping me get back on track with my credit. No complaints as they have delivered on schedule just as promised on the terms we agreed upon. I love that I have final say on all transactions and I'm updated on all account activities.

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    Reviewed Dec. 15, 2017

    I am very happy with the progress that National Debt Relief has done with me so far. You guys are doing a great job. Continue a great job in which I have read from other clients. I will definitely let other people know about your company and how you have helped me so far. Thank You.

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    Reviewed Dec. 15, 2017

    I have never received customer service like I have with National Debt Relief. Anytime I call the reps are more than happy to help regardless of the situation. On top of that I reached a settlement with one of my accounts way faster than I anticipated. Thank you NDR.

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    Reviewed Dec. 15, 2017

    Very good at answering phone with a human being. Take care of all issues expeditiously. Very user friendly with approvals that have been negotiated with each creditor. Have never felt that I was misled in any way. People on the phone are friendly and knowledgeable.

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    Reviewed Dec. 15, 2017

    So far, I have encountered friendly and helpful representatives. They were able to answer all of my questions in a timely manner and put all my concerns at ease. I was assured that they are working on my behalf and I am looking forward to working with National Debt Relief!

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    Reviewed Dec. 15, 2017

    It was a pleasure dealing with all parties that I talked to. Very detailed in what was said. I would recommend NDR to anyone. Even though I was uncomfortable and nervous I was put at ease and had the feeling that I was part of the family.

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    Reviewed Dec. 15, 2017

    These guys did great in helping me answer concerns and come up with solutions to get back on track with my financial situation. I would definitely recommend them to anyone who is wanting help to fix some of their past mistakes financially.

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    Reviewed Dec. 15, 2017

    Thank-you so much for your help! I hope it is a success! I felt very confident that I will be on my way to a better financial future after speaking and working with your team. Thank-you all for everything. I know it is still a little scary for me so I might be asking a lot of questions.

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    Reviewed Dec. 15, 2017

    Great experience and excellent customer service. Jaymes ** was very meticulous in explaining all the necessary details and answering all my questions. The welcome call specialist also did a great job making sure that I understood all the process. I heard about this program on the radio and am so happy that they are able to help me deal with my debt challenge. I will surely recommend this to friends and family. Thanks.

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    Reviewed Dec. 15, 2017

    Everything is done to ease your process. Talking to a real person and being able to talk with that same person makes the process easier knowing you won’t need to repeat yourself every time you call. Making sure you are fully aware of everything being discussed and able to answer any question.

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    Reviewed Dec. 15, 2017

    My overall experience thus far has been great with NDR. The representatives I have dealt with have been thorough and answered any questions that I've had. I look forward to this working relationship with NDR. In addition, the representatives have taken great care to make sure that I'm clear on the expectations of both parties and what our obligations are over the next 36 months or so.

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    Reviewed Dec. 15, 2017

    Great customer service. The rep was knowledgeable and explained all details. I would recommend this to all my family and friends. It's going to be a blessing to get this debt off of me. Both rep was terrible. I am very pleased with the service.

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    Reviewed Dec. 15, 2017

    Everyone I talked with was very nice and knowledgeable. I would recommend this company to a friend and family. I've heard of this company and was impressed how well they take care of their customers. I seen their ad on TV and heard them on the radio.

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    Reviewed Dec. 15, 2017

    Although I have not had the experience of getting out of debt that’s far I look forward to being debt-free in four years with the help of National Debt Relief. They were able to answer all of my questions, were very friendly and professional.

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    Reviewed Dec. 15, 2017

    Everyone I spoke to was very nice and explained every step in the program clearly so it could be understood. The links and documents were short and easy to complete and not a very long process. I understand that we have to take a step back to make two steps forward and I am happy to do it with your help.

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    Staff

    Reviewed Dec. 15, 2017

    Everyone I spoke to was very helpful and knowledgeable. Felt a lot better about my debt. Finally I feel as if there is hope and freedom. I was very impressed with the knowledge and kindness I was shown. Thanks so much!

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    Process

    Reviewed Dec. 15, 2017

    Discovering National Debt Relief has definitely been a financial relief for me. With having so much more important life demands to deal with, I grew tired of certain creditors I owed money to hanging over my head. NDR made the process of eliminating my debt easy, quick, and professional. The agreements between them and the creditors have been fair and most importantly, much less than what I would’ve paid on my own. Having NDR to help eliminate my debt has been a great stress free experience.

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    Customer ServiceStaff

    Reviewed Dec. 15, 2017

    Real good... Love your people for the work they do to help others. Good phone manners and would recommend them to others. Very thorough on what they do and fast service to resolve the matter. Fast on getting paperwork to me to get the matter taken care of fast.

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    Reviewed Dec. 15, 2017

    We don't have what most people consider huge debt but we were struggling with making the minimum payments. NDR was able to negotiate on one of our credit cards saving us about $2,000. This debt will be paid off in 3 months!

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    Staff

    Reviewed Dec. 15, 2017

    I was very pleased with everything that was befit to me by Gilbert. He was very friendly and infective. He took his time to ensure I understood every line of the contract and answered all my questions. I will definitely recommend National Debt Relief to my friends when they ask about it. Thank you.

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    StaffTransparency

    Reviewed Dec. 15, 2017

    I have been working with National Debt Relief for just over 4 months now. They have been incredible! They have taken a burden of stress off my shoulders. Customer support are always friendly and helpful when I talk to them. So far with only two debts settled I have saved almost $3000! I am so thankful I have National Debt Relief to help me clear my debts and become credit card debt free.

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    Reviewed Dec. 15, 2017

    They have been a life saver. I do not regret one minute of signing up with them. They have been on point and have kept me abreast of every detail of my account. Kudos to them. I will highly recommend them.

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    Reviewed Dec. 15, 2017

    This is my first debt account to be resolved by National Debt Relief. This particular account was resolved at a spectacular 50% reduction. This is great! I am very pleased with the result National Debt Relief has gotten for me.

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    Staff

    Reviewed Dec. 15, 2017

    Shelley was very helpful and professional. I tried to consolidate my credit cards accounts and they denied my request. This was the next available way to be debt relief. Hopefully I will be debt relief In a year or so.

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    Reviewed Dec. 15, 2017

    Thank you for giving me HOPE AND SOME PEACE OF MIND. The way I was going... I would have been in debt probably until my dying day. But with your help I can see some light. Thank you. I feel now that I can finally breathe and not choked by high interests and finance charges.

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    Customer ServiceStaff

    Reviewed Dec. 15, 2017

    Very professional and nice. They drop me emails to let me know what is going on with my debt. I like the fact that they do not bother me with useless things. The money comes out of my account monthly.

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    PriceStaff

    Reviewed Dec. 15, 2017

    I wish I had know about National Debt Relief a year ago. I wasted a year with another company at twice the cost per month. It is easy to contact them and they are very empathetic your concerns. Would recommend them to anyone looking to have peace of mind that your debts are being managed with care.

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    Staff

    Reviewed Dec. 15, 2017

    Very helpful to my situation. Had all the correct answers and advice. My only regret is not contacting them sooner. Would definitely recommend to anyone considering their services. You won't be disappointed. Thank you all so much for your help guys.

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    PriceStaff

    Reviewed Dec. 15, 2017

    I have been receiving phone calls from NDR about Liberty Lending. I was told that I have a good record of making my agreed deposits that I qualified borrow $16,068.07 to quickly pay off the balances with the remaining 7 of my creditors and any fees to collect to NDR. The loan interest rate is 21%. My payments would be $438.00 per month for a term of 60 months. I asked to receive a callback so I would have time to think about it and do some figuring. I would end up paying more on the loan to Liberty Lending than the total amount I went to NDR with in the very beginning! And that amount included the amounts before the totals were adjusted after negotiation!!!

    I decided not to take the offer. Even though the associate was nice to me, I felt very pressured as if this is what NDR really wanted me to do which I understand would greatly benefit NDR but I don't feel it benefits me in the end. I was relieved to find your company and felt that you were there to help me get out of debt instead of further into debt. I am 66 years old and live solely on SS. I am not interested in getting further in debt.

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    Reviewed Dec. 15, 2017

    National Debt Relief is saving my life! My debt started eating my family alive due to several unplanned hospital visits that took away my payments for creditors. They took away the hassle and harassment from creditors that began to throw me into depression. Thank you National Debt Relief!

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    Price

    Reviewed Dec. 15, 2017

    Excellent company if you want to get help with your bills. Cheaper and better than bankruptcy. Very happy I am using this company. It's been a huge relief and very fast working with the creditors. I highly recommend this company for debt relief.

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    StaffTransparency

    Reviewed Dec. 15, 2017

    Both representatives made the enrollment process smooth and informative. They both explained everything I was signing before I signed it. I would recommend this program to other individuals in the same situation. Both representatives were also very nice and made the experience comfortable.

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    StaffTransparency

    Reviewed Dec. 15, 2017

    Everyone that I spoke to was so understanding and so helpful. They made me feel very comfortable in a very stressful situation. I would definitely recommend National Debt Relief to friends and family. It was very easy to sign up and everything was thoroughly explained.

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    Customer ServiceTransparency

    Reviewed Dec. 15, 2017

    The customer service is always great, always willing to help anytime. No matter when you call they're trying to help in every way possible, making you feel comfortable and at ease about every situation. Explaining everything that we need to do.

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    Staff

    Reviewed Dec. 15, 2017

    Staff was so nice and very helpful. I spoke to Manka and Chris and they helped me a lot. Very patience and they will make time for you and work with you. I would recommend this to anyone whose having a hard time paying their debt. Also they will help you get away of stress. God bless everyone. THANK YOU.

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    StaffTransparency

    Reviewed Dec. 15, 2017

    My experience has been very positive under the circumstances. During a very difficult and challenging period the NDR staff have been extremely courteous, straightforward and professional. In addition they have made clear their requirements and updated me in timely fashion as things have progressed. This has been my experience thus far.

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    Staff

    Reviewed Dec. 15, 2017

    I spoke with Kelli ** regarding signing up with National Debt Relief. I found her to be very friendly and intelligent. She answered all my questions and helped me with things I didn't understand. So far everything is running smoothly. It's only been 4 days since I agreed to sign up with NDR. So far I'm very impressed with their professional attitude.

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    Customer ServiceStaffProcess

    Reviewed Dec. 15, 2017

    My income to debt ratio equation changed drastically when I retired and my income was cut to about 45% of what it was. I had to do something so I called National Debt Relief to find out about their program. My negotiator explained pieces of the program that I didn't realize were going to fall into place later on, rather than immediately. But as far as that goes, he did fine. So I signed up with the program where National Debt negotiates the settlement of the accounts for less than half, then I pay them a base amount to negotiate with.

    So far, they have settled two of my debts out of the seven accounts that I put in there and it's not even been a year yet. I don't know if the plan is to wait until there's enough money in my account to negotiate one specific debt or not but I was getting called all the time. I told people that I'm under a debt consolidation program and I had several companies tell me that they don't work with National Debt Relief. They also said that if I'm going through them, I'm going to lose and get turned over to the collection. I'll see about that. I understand that they're trying to collect a debt but it seemed to me that National Debt Relief wasn't contacting the creditors because they told me that no one has called them. National Debt Relief was supposed to have 180 days to contact the creditors and I was getting called by my creditors after that 180 days. But the calls have pretty much stopped now.

    Overall, the math is good and the numbers don't lie. It's just that the process of getting there is rather long and there's nothing you can do about it unless you ever reshuffle the dice and you are left with a bunch of money. Then you can pay everything off. Also, from an outside view, the program looks like a good deal on the surface. But you have to be prepared for the aftermath or the second and third order effects of not paying your bill on time. You’re going to get phone call, after phone call, after phone call. Creditors are going to threaten you and they will want you to pay no matter what. They don’t want to hear about missing paychecks or whatever and if you cannot answer the phone, they’re still going to leave messages and they’re going to continue to call.

    National Debt Relief needs to look at how they are communicating with their customers, too. After only a month into the program, I was getting emails asking me to take their satisfaction survey. Then National Debt Relief was very silent on how they are doing on my account. While they made payment and it is in the account, it would be a good idea to call and give some peace of mind to their customers. They should let the customers know that they have contacted the creditors because they try to make it look like that National Debt Relief isn't doing its job.

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    Price

    Reviewed Dec. 15, 2017

    Everything has been great with National Debt Relief. They asked me what my budget was for each month and they really worked with me to get me on something that’s affordable while resolving all the issues that I had. I pay monthly into an account and then they can make bills based on that. I have more than half of the debt already settled. Getting rid of my credit card is a nice feeling.

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    Customer ServiceStaffTransparency

    Reviewed Dec. 15, 2017

    I'm getting a lot of my debt resolve and then get my credit score up. National Debt Relief is doing the work, where the other ones, I see as a scam and they will say, "Oh, well, just monitored our..." stuff like that. They mean work, work, work to bring down my debt. I would pay so much and so much of it goes to pay the debt, so much goes for negotiation fees and all. First I have to talk to them and tell them all my debtors and how much was own each. And then once they get done, they said, well, I am qualified for a program that they were talking about before each month, I would put in and each month they would pay these debts once they get into the settlement of less than half or almost to a third of what the debt is.The program has been working because I have seen the increase in my credit score gradually as it goes up.

    The negotiator called and if I had a question and I didn't understand some, they've explained it to me on a get-go. He also told me about all of them saying on what predicament I got myself into because of the boys from my ex-wife. NDR set up a thing where they would automatically take out of my account each month and they would pay on the debts and then also set me up with a site on the internet to where I could follow the progress. The negotiation fees and stuff like that are more than what is actually going out to the debtors and I thought it would be like 50/50 ratio. The worst about like 70/30 or 75/25. That was the only bad thing about it. NDR helped me get to where I can get my bills under control and stuff like that and be able to move into a bigger house here at the end of the month. Everything has been really good. It’s been helpful.

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    StaffProcessTransparency

    Reviewed Dec. 15, 2017

    We had too much debt. National Debt Relief had a very simple program, and we got them for both settlement and consolidation. The reps went through our questions and they were very upfront. Everything was completely transparent and the experience was great. They don’t just reconstruct. They negotiate a payoff and it was very streamlined. They provided a single payment and then they would help with the cards and with everything as far as getting them paid off. We’re maybe six months far into the program and we’re still making payments at this point, but we’re doing a pretty good. We have control over finances. I like National Debt Relief and I would tell my friends to look into it.

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    Customer ServicePriceStaff

    Reviewed Dec. 15, 2017

    I was going to get another house based on the increased value of the house to pay off all our debt. The game plan was I was going to use Home Depot or Lowe's cards to buy the materials to fix up my house. Well, my plan didn't work because I wound up borrowing too much money. And by the time the house was picked up, nobody would loan me money with a lower interest rate. I really put myself in a bad position where I was faced with decades of interests and I didn't see how I could get out of this hell. I hooked up with an NDR rep, Mark, and he told me that we could do a consolidation loan and we were still going to pay the principal and some of the interest instead of trying to pay all the interest and generally ripping people off. Basically, Mark said, "We're going to be able to cut your debt in half and stop the interest and you'll be able to pay it off in about five or six years." He also said to go and look at their rating with the Better Business Bureau.

    If you check with the Better Business Bureau, all of the debt consolidation companies have good ratings and there are horrible comments all over the place online about how these debt consolidation companies ripped them off. It makes people not trust companies like NDR, but NDR seems like they are legit. They had an A-plus rating and then I called around and researched it, and people had just things to say about National Debt Relief and that they were able to do what Mark said they could do. Mark is really good at what he does.

    NDR was able to convince the people I owed money to stop tacking on all that interest. They did a really good job. My wife went with the program too because I used both of our credit lines to renovate the house. So in the end, I'm paying the amount that I borrowed and I'm not ripping off the creditors. I'm keeping my word. It's just that getting all in one because if I try to pay out all the interest they want, I'll be making payment for the rest of my life and this is not feasible. I'm not almost done with the program and there are a couple of big ones that I really owe a lot of money and NDR can really negotiate to get those stuff down to about half. If they can even come close to what they said, I'm going to be a really happy guy because it's going to make it possible to responsibly pay my bills. I think most people don't want to declare bankruptcy. They don't want to not pay their bill. I would recommend NDR.

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    Customer ServiceStaffTransparency

    Reviewed Dec. 15, 2017

    National Debt Relief helped me out. I was in a bind due to a court case I’ve undergone. I put my lawyer fees into my credit cards and at the end of it, my lawyer bill was $210,000. I couldn't keep off of the payments on my credits cards. That's why I called National Debt Relief. My wife told me to go with them. She said they have good service and good reviews on Better Business Bureau. And it was a really good experience that we had with their negotiator. He was really helpful and he explained everything right on to the wire for me, how things were going to work and how long it would take. The enrollment took about a week. And after I put my signature on them, my wife decided to put her credit cards in too.

    So we’re currently working with them and I wish they were a bit faster about contacting the creditors. I'm still getting calls from Bank of America, for they were the last ones I put in those. So, I understand. But other than that, I've been really happy with the help that they've given me. They’re helping me get out of debt and it also helps to know that everything's under control. I really appreciate the work that they do for me. I've already referred them to a couple of my friends.

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    Staff

    Reviewed Dec. 14, 2017

    They were very pleasant to work with and good about following up. They answered all my questions and were very professional. I would recommend them to anyone who is over their head in debt and needs help getting caught back up like me. Be proactive and give them a call today.

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    StaffTransparency

    Reviewed Dec. 14, 2017

    They were very polite and helpful and explained all of my possibilities thoroughly. They did not make me feel like I was beneath them for having credit issues. They treated me as an intelligent person and provided me with plenty of options to ask any questions I might need.

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    ProcessTransparency

    Reviewed Dec. 14, 2017

    I was so stressed out with all these payments. Andrew explain to me step by step how the program works. It was the right thing for me and when I mean step by step he truly explain step-by-step. Thank you so much Andrew.

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    Staff

    Reviewed Dec. 14, 2017

    So far my experience has been fairly well. Just getting started with the early process. Still somewhat nervous but the staff has been very reassuring. They contacted me to let me know they have my back and they are available anytime to assist me with questions I may have.

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    StaffProcess

    Reviewed Dec. 14, 2017

    Joshua and the debt relief team did a great job explaining and assisting me with my financial needs! They were very thorough and stopped for questions along the way and made sure I understood what was going on now and in the future with the program! Thank you very much!

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    Customer ServiceStaff

    Reviewed Dec. 14, 2017

    The customer service representative that narrated the welcome call read a little fast and sometimes was hard to understand. However she was very customer friendly and answered all my questions and concerns. She was very knowledgeable with regards to the information. I like that the customer service number was provided several times.

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    Transparency

    Reviewed Dec. 14, 2017

    Debt analysis solutions done in a matter of minutes! Explained in detail in what to do next, great service. I am finally in the road to being debt free in a matter of just few years from now. Thank you!

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    Customer ServiceTransparency

    Reviewed Dec. 14, 2017

    Customer service has been above and beyond. You have been very flexible in working with me on my budget. Communication and follow ups are always top notch. When I sent a request in, I get an immediate follow up email stating request received and then a follow up on the type of resolution required. Thank you very much!

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    Staff

    Reviewed Dec. 14, 2017

    Good service and nice information about my credit status. They do excellent job. Thank you for help me in my situacion. Know I can sleep because I have a solution for my problem. My sister in law she was the one talk to me about this company and they are really good. Thank you.

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    Customer Service

    Reviewed Dec. 14, 2017

    All my questions was answered accurately. I’m looking forward to seeing how good this goes for me then I will be able to make a full judgement but so far everything has been good... They call back when needed, answers all questions accurately and go over everything with you accurately as well.

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    Reviewed Dec. 14, 2017

    My experience so far has been very positive. They were very quick to give me a doable plan to take back control of my debt. I feel confident that with National Debt Relief's help, I will be debt-free after 4 years. This has been a good learning lesson for me.

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    Price

    Reviewed Dec. 14, 2017

    If I had to critique NDR, I would only say that the deposits for eliminating my debts is very high for my budget. I do understand that the more I can pay, the faster my debts are cleared. Also, the percentage of fees that NDR charges is high as well. I have had to get my deposits reduced by half in order to survive and that is still a struggle. After all, I overspent trying to start a business and a lot of my debtors sent me the reduced amounts for payoff before NDR ever contacted me about possible settlements. I do appreciate what NDR does, but the fees and deposits are too high to be very satisfied with.

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    Customer ServiceStaffTransparency

    Reviewed Dec. 14, 2017

    I was shocked they were able to resolve one of my larger debts so quickly!! They are great folks to work with!! Communication is great. They are always ready to speak with me when I have concerns. My account is readily available for me to view. I’m excited to see how quickly my debts are resolved!!!

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    Customer ServiceOnline & AppStaffProcess

    Reviewed Dec. 14, 2017

    Joshua was fantastic walking me through the potential process (if we decided to move forward), he answered all questions quickly and confidently, and he provided great solutions to potential issues without hesitation. The application process, though lengthy, was very smooth. The approval process went through without a hitch. The finalization of the agreement was also easy to understand. The welcome call came when it was supposed to and the rep was very friendly and positive. The whole process was so thorough, I didn't have any questions, but felt confident in our decision.

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    Customer ServiceStaff

    Reviewed Dec. 14, 2017

    Great experience so far. Everyone always listens and makes payments and schedules work for me instead of the other way around!! So far I am very pleased with all the staff members that I have talked to and had interactions with either by email or over the phone.

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    Online & AppStaffProcessTransparency

    Reviewed Dec. 14, 2017

    The staff was very professional. They explained the program effectively. They answered all our questions. Dealing with the staff was a good experience. The application process was easy. The signing of the contract was explained and easy to follow. I would gladly recommend National Debt Relief to my family and friends.

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    Staff

    Reviewed Dec. 14, 2017

    So far the representatives made me feel welcome and willing to help me out based on my current financial situation because times of hardship, being a single parent and paying bills aside has become a burden on my credit. Yet my priority is my daughter and I want to secure her future with being in any debt.

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    Staff

    Reviewed Dec. 14, 2017

    I was really happy with the service I was given and the feeling I got when they told me they were able to help me in my financial situation. I only wish I could’ve done it sooner, I am looking forward to the end of the program to see where I sit. I would definitely recommend it to anyone!

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    StaffProcess

    Reviewed Dec. 14, 2017

    I was totally lost, hence the amount of debt I had and the horrible credit score; but the representative I received to help through the application process was amazing and put my mind at ease. This will be a process but definitely one I am glad to take with this company.

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    Customer ServiceStaffTransparency

    Reviewed Dec. 14, 2017

    Crystal ** has excellent communication skills and was available when I needed to talk to her while dealing with my work schedule. She went above and beyond what I was expecting. She also explained everything in the contract very well so that I was completely comfortable with what I was signing.

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    StaffProcess

    Reviewed Dec. 14, 2017

    This is my first time doing anything like this. Both people I spoke to ensured me that there will be success. I felt very comfortable with every step of this initial process and I am confident they will do everything within their power to help me become debt free.

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    Customer ServiceStaff

    Reviewed Dec. 14, 2017

    From my initial call to the completion of the paperwork it was an extremely positive experience. Clinton ** was professional and knowledgeable and I feel that I have made the right choice in choosing your company. I would recommend this to a friend.

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    Reviewed Dec. 14, 2017

    So far I'm very excited with National Debt Relief. Today I received my 1st offer for 1 of my creditors and I'm super happy that I'm started to see something positive of my debt. National Debt Relief help me to be stress free and can't wait to see my final results.

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    Staff

    Reviewed Dec. 14, 2017

    I like how they are very helpful and know how to relay the information where it is easy to understand. They have great resources to establish the right credit relief we are looking for. Also they help in getting you legal service just in case it is needed.

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    Customer ServiceStaff

    Reviewed Dec. 14, 2017

    My experience with National Debt Relief has so far been great. The person who signed me up Percilla was informative. She gave me all the information needed to understand what I am getting into. The welcome call person Monica was also thorough in explaining who to contact and what I am entitled to.

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    Staff

    Reviewed Dec. 14, 2017

    They were easy to work with and they are doing the complicated task that I am unable to do. They went over everything with promptly and sent the information to me promptly. They worked with my debtors quicker than I thought would happen. Very pleased with the progress.

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    Staff

    Reviewed Dec. 14, 2017

    So far I am very pleased with what they did for me with releasing me the stress for the c.cards debt. I will recommend anyone struggling with debt. They been very helpful and I am considering them as very trusted company to work with.

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    Reviewed Dec. 14, 2017

    It's been 7 months, and have already had 2 of 5 settlements. Very REFRESHING! In this dog eat dog world Nobody says, "I want to be in debt!!" NDR is helping me get my life back. I'm almost there, can see the end and am SO HAPPY!! No more debt ever.

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    Staff

    Reviewed Dec. 14, 2017

    Everyone was absolutely amazing in helping us get started with fixing our credit. All parties were informative, patient, and all around great! There was no judging, or scolding of any kind. We are looking forward to working with your company, National Debt Relief!

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    Customer ServiceProcess

    Reviewed Dec. 14, 2017

    At first, I was frustrated with how long the process was taking. But when I expressed my concerns to customer service they quickly helped me out and have been working diligently on my account ever since. I highly recommend them.

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    Customer ServiceStaffProcess

    Reviewed Dec. 14, 2017

    National Debt Relief has been so helpful and are always willing to answer all the questions I have. They made the process very easy to get started and REALLY listened to the problem I had. Would recommend to anyone who has debt and wants to get rid of it.

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    Reviewed Dec. 14, 2017

    I'm in the very beginning of my journey to becoming debt-free and I just wanted to express my gratitude to National Debt Relief for giving me the confidence and making me feel comfortable during the onboarding process. They will get the last star from me as soon as I am debt-free in 2 years or less. Thank you!

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    Reviewed Dec. 14, 2017

    NDR has helped settle my bills, and save money and be able to be a bit stress free in that area! Yes it affects our credit but it was going to be affected anyways with me not making my payments. Soon my credit shall be restored and fresh start to that credit increase!

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    Reviewed Dec. 14, 2017

    I have my first debt out of a few to be settled this month. I feel a little relieved, I am one step closer to becoming debt free. The amount was a huge savings from what I owed, so thank you NDR for supporting me and negotiating on my behalf.

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    Customer ServiceStaff

    Reviewed Dec. 14, 2017

    Very thorough, polite, respectful and professional. Dwane ** helped me out tremendously. He's a very professional and helpful employee. They have given me hope to be free from collectors blowing up my phone on a daily basis. They have also shown me that there is, in fact, a light at the end of the tunnel.

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    National Debt Relief Company Information

    Social media:
    Company Name:
    National Debt Relief
    Company Type:
    Private
    Year Founded:
    2009
    Address:
    180 Maiden Lane, 30th Floor
    City:
    New York
    State/Province:
    NY
    Postal Code:
    10038
    Country:
    United States
    Website:
    www.nationaldebtrelief.com

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