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National Debt Relief Reviews

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About National Debt Relief

National Debt Relief is one of the largest debt settlement companies in the U.S. Founded in 2009, National Debt Relief negotiates with creditors to reduce how much you owe on unsecured debts such as credit cards, personal loans, medical bills, private student loans and collections. It offers personalized plans to help you resolve debt, along with support from dedicated debt specialists.

Pros
  • Free consultation with debt coach
  • Free debt relief quote
  • Numerous accreditations
  • Professional and responsive customer support
  • Easy enrollment process
Cons
  • Fees can reduce overall savings
  • Not available in all states

National Debt Relief Reviews

Over 50k reviews since 2016

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    Page 217 Reviews 42835 - 43035
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    Customer ServicePriceStaff

    Reviewed Dec. 23, 2017

    I was in debt and and National Debt Relief negotiated the debt settlement. The representatives have been great, except for a couple occasions when I had asked them to postpone a payment but I ended up not getting them anyway and it caused some overdraft. The cost has been good in comparison to the quality of service and the payment plan has been reasonable. The last settlement that they negotiated for me was a Chase account and Chase was playing hardball and wanted things structured in a certain way. But at the end of the day, National brought a $13,000 debt down to about $3,000 so I can't really argue too much with them. National Debt Relief has impacted my life for the better. Others should give them a call and see what they can do for them.

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    Staff

    Reviewed Dec. 23, 2017

    I was very pleased at the professional assistance I receive from Robert **. He was very sincere and prompt to getting me the relief from my debt. I was very pleased at how your company was able to reduce my debt and the time I'm able to pay off my debt.

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    Staff

    Reviewed Dec. 23, 2017

    They were very easy to work with, and Super friendly. The whole process was easy to set up. We are looking forward to being debt free. Thank you Tangela for all your help in the set-up process. I would recommend National Debt Relief to anyone serious about becoming debt free. We should of done this years ago.

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    Reviewed Dec. 23, 2017

    My experience was very comfortable and relieving to know that Dorian ** was on my side and interested in my well being on this sensitive issue of debt relief. I was worried about revealing my sensitive financial information. I will recommend NDR to everyone. Thank you Dorian for your genuine help.

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    Staff

    Reviewed Dec. 23, 2017

    I was a little skeptical at first. I thought things were moving a bit too slow. After the wait I started to see results. I'm very impressed. They were very professional and I really do appreciate this company. They know their job. I would most definitely recommend them.

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    Staff

    Reviewed Dec. 23, 2017

    I feel confident knowing that National Debt Relief is on My Side! They are friendly and easy to work with! Never thought I would have to resort to this but they are great! Did not at all make me feel bad about my situation. Very helpful and very knowledgeable... Very understanding to my situation.

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    StaffTransparency

    Reviewed Dec. 23, 2017

    I feel that NDR has been a great partner in assisting me with my debt issues. Everyone has been very responsive, professional, able to explain things clearly, and has empathy and an extensive reference background. I appreciate NDR and their employees going to bat for me.

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    Customer ServiceStaff

    Reviewed Dec. 23, 2017

    They are always so nice and respectful and do everything in their power to help your situation. They have always been available for questions and answer them with sensitivity and knowledge. They are saving me from bankruptcy, and for that I'm very grateful!

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    Staff

    Reviewed Dec. 23, 2017

    Nice and friendly representatives that are willing and have patience to take time with the customers that want help. Appreciate all the extras you have gone the extra mile to make me feel relief. The specialist went thru all the plans to fit my needs. Thank you and I know I made the right choice team.

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    Customer ServiceStaff

    Reviewed Dec. 23, 2017

    So far, I am happy with the professionalism of the agents I have corresponded with via telephone and email. Also, I was pleasantly surprised about the quick turnaround time to see some movement in the start of negotiations to begin resolving my debt. It was a nice surprise to recently find out that two of the debts submitted are on the way to being eradicated in just a few months. I can't wait to hear about the next one. I am well on my way to becoming debt free and that is very exciting to me!!

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    Reviewed Dec. 23, 2017

    It was good to see that things are starting to move as I can't wait to see the rest of them start to get smaller until I can see a light at the end of the tunnel. I am very thankful that I was introduced to your company.

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    Staff

    Reviewed Dec. 23, 2017

    So far I have had Excellent Service. The people are nice and friendly. It has been a great experience so far. My have resolved most of my debt quickly. I have mentioned National Debt Relief to a couple of people I know who are struggling like I was.

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    PriceStaffProcessTransparency

    Reviewed Dec. 23, 2017

    National Debt Relief was recommended higher than others with Better Business Bureau and backed a little more positively. I'm on their 3-year debt settlement program and the enrollment was easy and was done on the same day. Their people have been very friendly and they've made everything clear. Their price is also reasonable considering they're doing all the work to reduce what we owe. Even with the cost of what I have to pay them, it's still a bit less than having to continue to pay how it was. My credit took a ding and I knew that was going to happen but it's slowly going back up. I'm almost done with the first year and it has now forced me not rely on credit card anymore. Do your research and make sure NDR is the company you go with.

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    Customer ServicePriceStaff

    Reviewed Dec. 23, 2017

    I have a lot of debt and it was getting very tight. Every single month, I make a payment and I felt like my debt was never coming down because of the interest with all the credit cards and others they had. National Debt Relief provided a settlement program for me. The guy helped me throughout the enrollment process. He answered a lot of questions and I wanted to make sure that I got every single little detail before I sign myself because I knew that it was going to take a hit on my credit. The enrollment was quick but he wasn’t too specific in a certain detail which was what he informed me when I was looking into the program. He was very specific when he told me that NDR takes their money once I’m done paying all my debt. I found out that it was not that way, they take the part of their money when they make a settlement with somebody. They take out their money at that time and that upset me.

    The program was for 36 months and I’ve been in it for about a year. With this program, I got one account settled and I have two being settled right now. Also, it helped me and I’ve had at least some flexibility. This month, my husband was put out of work because of the holidays so he had to be off work for three weeks and I was able to talk to NDR to lower my payment for this month to something I can work with. It was a plus because before I wouldn’t have been able to do that as I would have to make every payment to every credit card. I’ve had good service with most of the customer representatives. They’ve been very helpful and courteous to me but I have had three whom I have spoken to and were a little bit rude. NDR helped me get some debts paid off in a way that I can. It has impacted my credit negatively but it has been helpful for me.

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    Staff

    Reviewed Dec. 23, 2017

    I wanted to get some of my bills consolidated to one payment a month. National Debt Relief was referred by another debt relief company. I read all the reviews and it had 5 stars and everybody said very positive things about them. And then, I liked the level of care from the representative at the initial application process. And also, their representatives were very thorough, very polite, and very knowledgeable. They didn't try to talk over me but they listened to me. And then, the processing was done in an hour and now, I just pay a monthly payment.

    NDR has done a good job. And before they make a decision, my representative lets me know and he presents the pros and cons. He gives me what his recommendation would be. But still, he lets me make the final decision. When I had been with them for four months, they had already negotiated some of my creditors. And in a year, they got together four of my creditors. The timeframe they gave was 34 months but since they were able to negotiate with the creditors sooner, it had cut almost a year. I will absolutely recommend them. I have given my friends and family members their telephone number. I'd also tell them how professional NDR is and how they negotiated with my creditors. I started out with $22,000 worth of debt, and in over a year, it was trimmed down to $10,000.

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    PriceStaff

    Reviewed Dec. 23, 2017

    I called National Debt Relief to see if I could get a loan. They told me to try them. I got their debt settlement services and they treated me with respect. Their service worked for me but some of the prices were a bit higher than what I told they were going to be.

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    Customer ServiceStaff

    Reviewed Dec. 23, 2017

    I sought for debt relief help so I could get my debt paid off, and I went with National Debt Relief because of their rate. They asked me how much I had in debt, what was due, and they went from there. I’ve been with them for four months, and instead of spending $1000 a month, I’m only paying about $400. They addressed me over the phone, and their negotiator was very good. I have a good deal at 8.14%, and most half my unsecured loans, I’ll never get it that cheap. I am on autopay, and out payment plans are going pretty good. NDR has saved me a lot of money, and I’m a lot less stressful.

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    Customer ServiceStaff

    Reviewed Dec. 23, 2017

    I couldn’t get to the point where I could keep up with all my credit card accounts I got over my head. National Debt Relief took all my credit card accounts and now, I pay a monthly fee and they make deals on each one as I go. They let me know when they make a new deal, and I approve it. One person set me up, then I received a call every so often from different people. They're professional and they took care of everything.

    National Debt Relief told me how much I needed to pay for a month. Right now I'm out of work, so we reduced that to a half for a few months until I get back to work. Working with them makes things a little easier 'cause I was going to wreck my credit anyway. There was nothing I could do. I made too much money to not do a bankruptcy. This way, at least all the creditors get something and I'm not just leaving them. At least we're making deals and settling these accounts, which I feel a little better about. There's a couple of accounts that say they're not going to accept, but we'll see what happens. I'd definitely recommend them.

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    Customer ServiceOnline & AppProcess

    Reviewed Dec. 23, 2017

    National Debt Relief has good reviews so I had them settle my credit card debt. The application process was easy. They called me and asked me a simple question. Then, they looked at the amount of debt I had, told me what my minimum payment needed to be and I approved it. The program has settled some of my debts and I like the settlements that I've received so far. NDR is a good company and I'm happy I went with them. They're worth it.

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    Price

    Reviewed Dec. 23, 2017

    I was in debt and National Debt Relief had good reviews and I was impressed by their willingness to help me out. I’ll be a year in with National Debt Relief and I'm getting my debt taken care of. The cost is fair for what I had. I just got to make sure I have money for the week every month.

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    Customer ServicePriceStaff

    Reviewed Dec. 23, 2017

    Enrolling in National Debt Relief was easy. I just filled out some of my information online, then somebody called me back, and then just talked about my case on the phone, then they helped me to set up everything. It only took a couple of days. The customer service agent named Gaber was very nice, and he helped me to start it. I started in July of 2016 and it will not be done yet until July 2018, so I am halfway done already. Everything is going well right now, but, in the middle, somebody did not understand what I was saying. I have two credit cards, and they transfer my balance to Citibank because they changed my credit card from Costco. I had some troubles on that, but it is fine right now. Also, they can't cover all my debt too.

    Everything is going well, everything is good. However, I know half the other company that has lower cost, but it is fine and it is not that big a difference. Overall, NDR helps me in managing my money and it allows me to know I got to pay that much money every month to keep my debt going well.

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    PriceStaff

    Reviewed Dec. 23, 2017

    When I was going through a very difficult situation, I heard about National Debt Relief and I did some research on the web. I was more interested in contacting them than any other company and I don’t regret it because they have helped me a lot. I'm still in the process and they have settled my debts. They’ve been all the time updating me what is going on and they’ve been very professional. How much they charge me is nothing compared to what they have done. They're wonderful. My former wife and I are very happy to use them. I also have recommended them to some other people who have approached me, especially officers. My advice is that if someone is in debt situation, it has to be settled now and the best people for it is National Debt Relief.

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    Staff

    Reviewed Dec. 23, 2017

    National Debt Relief worked on giving me a loan. Getting enrolled in their debt settlement program was okay, but there were a lot of things they mentioned that I had to do, so it had taken a while. Other than that, my negotiator was good. And I would recommend National Debt Relief.

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    Customer ServiceStaffTransparency

    Reviewed Dec. 22, 2017

    Very courteous customer service and advisor, I'm going to start the program and I'll fill up another review later, I hope everything is going to be as good as been until now, nice persons very detail explain, and sounds that is going to be a good process.

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    Staff

    Reviewed Dec. 22, 2017

    Very professional and efficient staff! The service was phenomenal and very prompt! I look forward to my debt being improved, as I am still new. I have the utmost confidence that I will be back on my feet soon with the professional help of National Debt Relief.

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    StaffTransparency

    Reviewed Dec. 22, 2017

    It was explained very well & I understood it all. The representatives were helpful & understanding and I will recommend them to my friends & family! I was really surprised by the knowledge of the representatives and I will do my best to resolve this sooner!

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    Customer ServiceStaffProcess

    Reviewed Dec. 22, 2017

    When inquiring about this program, Paul ** was very patient and helpful. He took time to walk me through the process and answer my question to my satisfaction. Celeste followed up the next morning in the welcoming call and she also was very pleasant and helpful. I am very appreciative to both for a positive experience.

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    Staff

    Reviewed Dec. 22, 2017

    Excellent service, thank you for all of your help. I am on the right track now. The employees I have spoke with were sincere and were there for me when I needed help the most. I will definitely refer this company to friends and family.

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    StaffProcessTransparency

    Reviewed Dec. 22, 2017

    I had a very pleasant experience from the very beginning of this process. Any questions or concerns I had were addressed and explained to me. I very much appreciated the gentle and caring way I was treated during this difficult time.

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    Customer ServiceStaffProcessTransparency

    Reviewed Dec. 22, 2017

    Very nice experience, very courteous And helpful. Answered all my questions and concerns. Walked me through every step of the process and also kept well informed about what steps missed to be done and even provided help when filling out all required documents.

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    Staff

    Reviewed Dec. 22, 2017

    I started National Debt Relief on 4/15/15 with over $10,000 in debt. Not only did they work with me but they worked for me as well. Any legal problems, financial issues they were there. They were there every step of the way. I could not have done it without them. December 15 2017 was my last payment and I am official debt FREE! THANK YOU NATIONAL DEBT RELIEF!

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    Staff

    Reviewed Dec. 22, 2017

    Great experience. Didn’t feel nervous because those who have helped have been confident and helpful. I am comfortable in moving forward and relieved. The staff was knowledgeable and always available. It was a relief to always be able to reach someone with questions.

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    PriceStaffProcessTransparency

    Reviewed Dec. 22, 2017

    Update on 12/13/2018: It was simple and very easy to get enrolled with National Debt Relief. At this point, I'm halfway done. They have cut my debt account by more than half and I've already accepted some negotiations. I'm really comfortable working with them too. The staff members have all been great, very courteous and professional. And their attention to detail is what I've found most impressive. The cost is also fair and the program has taught me about budgeting.

    Original Review: Super helpful and made you feel like there was a light at the end of a debt tunnel. The agent explained the program very detailed and in a manner which I could understand. They took the time to review everything twice and ensure I understood the terms.

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    Staff

    Reviewed Dec. 22, 2017

    Always friendly staff and always helpful. Thank you for helping me as much as you have. I can finally see that there is truly a light at the end of this dark tunnel I have put myself into. Would recommend to a friend and let them know what a wonderful experience I am having.

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    Customer ServiceStaff

    Reviewed Dec. 22, 2017

    I didn't expect that we would be able to settle accounts as quickly as they started settling them and it's so easy to click a button and approve a settlement. No need to call, unless you have questions, and when I did have questions, I was able to speak to someone right away who was knowledgeable, courteous and professional. Would highly recommend!

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    Customer ServiceStaff

    Reviewed Dec. 22, 2017

    Both agents were knowledgeable and concise with the information they provided me on the phone... They showed patience while answering questions and took their time walking me through paperwork. Excellent customer service... Keep up the good work. Thanks.

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    ProcessTransparency

    Reviewed Dec. 22, 2017

    Roy and Katesha were blessings. They understand that things happen in life and do not always have a positive outcome. Roy went through the whole program with me and explained everything kindly and patiently. I would recommend this service to anyone that is struggling financially.

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    Staff

    Reviewed Dec. 22, 2017

    Every person we have talked with has been very helpful and straightforward. They have answered every question and left us feeling confident about what will happen. I do not feel like anything was hidden from us. Overall we have had a very good experience.

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    StaffProcessTransparency

    Reviewed Dec. 22, 2017

    They really made me feel welcome, and that I was making the right choice. Each person I spoke to was clear and concise. They communicated clearly and made sure I understood every aspect of the program. They worked around my schedule to ensure I had enough time to process the information.

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    Transparency

    Reviewed Dec. 22, 2017

    I have just started the program. I have been very happy with how quick and how understanding your company has been. I honestly feel like this is the best thing I have done. I like the way everything was explained to me in detail. Very understandable. I like that I am able to access my account and see where my money is going. Thank you!

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    Reviewed Dec. 22, 2017

    From the beginning of the relationship that has formed, I feel very comfortable in stating that I have never been left in the dark with regards to how an account was being handled. When a settlement was agreed upon, I was always contacted promptly for my final approval. The way things are structured makes this a pain free experience and I appreciate that very thing. Don’t change a thing with how you do things. It works great.

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    Staff

    Reviewed Dec. 22, 2017

    Tabia and my welcome representative were extremely knowledgeable and professional. I think this experience will give me and my family financial freedom. The service is also very accessible to assist with questions and concerns. I am please with the service I have received thus far.

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    Customer ServicePriceProcess

    Reviewed Dec. 22, 2017

    National Debt Relief is a good company. I had major financial issues and I was very satisfied with the process that I went through with them. They worked with me on a payment plan and unfortunately, I have to call them back and start a new plan. The plan could have been a little better. Too much was taken out and the original amount should have been a little lower. Their online interface can be a lot better, too. If they show how much we paid towards the balance and which ones were paid when we are logged in our main profile page, it would have been much clearer. But overall, the cost and the service are excellent. And I've been re-enrolling the same plan because they're the best. They paid off a lot of stuff. I'd recommend them without hesitation.

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    Transparency

    Reviewed Dec. 22, 2017

    I received customer support. Everything explained thoroughly. Excited to clear my debt and look forward to see how this program is going to help me accomplish my goal to own my home. I have already recommended this program to a colleague at work.

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    StaffTransparency

    Reviewed Dec. 22, 2017

    I would recommend you to a friend. I was very satisfied with the way that everything was handled. Everything was explained so that I understood everything. Everyone was very pleasant and friendly. Any questions l had were answered. I am glad I joined.

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    Customer ServiceStaffProcess

    Reviewed Dec. 22, 2017

    First, I would like to thank Parker ** for being so knowledgeable, understanding & professional during the entire process. The customer service here is like Chic Fil A, the staff is so friendly and genuinely helpful. There was no pressure at all & I'm confident in taking all the necessary steps to be debt free sooner than later.

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    StaffProcess

    Reviewed Dec. 22, 2017

    I am thoroughly pleased with both Jessica's and Paul's professionalism and knowledge of the program. I felt comfortable with your agents and even had a couple laughs, something I need these days. Thank you for a great introduction and I look forward to settling my debts.

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    Reviewed Dec. 22, 2017

    National Debt Relief is a great company and trusted company. They take care of all my debts. Am so happy with it. My satisfaction and experience with National Debt Relief is totally satisfactory. Thanks guys for all the work you was perfectly mainly doing for me. Thank you.

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    Customer ServiceStaffTransparency

    Reviewed Dec. 22, 2017

    Great service and accuracy from Marc **. The Welcome call was clear, concise and very helpful. I look forward to being debt free as quick as possible and I look forward to working with the NDR team over the coming months while resolving my issues with creditors.

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    Customer ServiceStaffProcess

    Reviewed Dec. 22, 2017

    All of the NDR customer service representatives have been fantastic, very helpful, and knowledgeable. I appreciate all they've done to help me understand the program. They've responded in a timely manner and have been sensitive to my time restraints. I'm confident that I have made a good decision to improve my financial state.

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    Customer ServiceStaffTransparency

    Reviewed Dec. 22, 2017

    Very friendly and professional. Answered all questions and was very informative. Was clear and articulate. Was able to understand and interpret all the information that was given. All information that was gathered was accurate and clearly attained. Able to clearly explain all information.

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    ProcessTransparency

    Reviewed Dec. 22, 2017

    This was a lot of help. I have been in debt for quite a while now. Glad I was able to contact this company and hope to finally get out of my debt a lot faster. I was pleased with the information I was given about this program. Everything was explained to me very clear.

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    Customer ServiceStaffProcess

    Reviewed Dec. 22, 2017

    The customer service was great! I really liked the patience in explaining how the program works! They guys really took their time in making sure I understand everything. I'm really happy I have National Debt Relief in my corner. Looking forward to a better life.

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    Customer ServiceStaffProcess

    Reviewed Dec. 22, 2017

    I placed my initial call to NDR and was immediately contacted by the company. This whole process took very little time and I was called within the given time frame. What I thought was going to be hours on the phone turned into minutes due to NDR efficient employees.

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    Customer Service

    Reviewed Dec. 22, 2017

    National Debt Relief gave me a reason to wake up happy tomorrow. I finally feel like I could get ahead of the game. I going to able to take control of my life and start new. They answer every single question I had and made me feel secured and the fact that you have someone to hold your hand through the whole thing even makes it so much better. Thank you for saving my life.

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    Customer ServiceStaffProcess

    Reviewed Dec. 22, 2017

    We had a debt primarily from a medical situation. I did a lot of research since I have the impression that a lot of these companies are scammy. National Debt Relief consistently came up with real, positive reviews. Getting started was really easy and the rep made it very simple. At some point, when I didn't have time, he called me back when it was convenient. They also did a good job of being very persistent without being pushy and without feeling any kind of pressure which I really appreciated because it was already a stressful situation to be in. They did a good balance of making the process really fast but also making it feel like we're going to get it done at my own time.

    We're fairly new in the process and only a third of the way through. But everything is going really well so far. Their negotiators have been really positive. We don't have to check in on an ongoing basis as my payment comes out automatically. They alert me by email if there's something that I need to sign off on. But, once we got everything rolling, they gave me a really good information on how it works and what we'd be paying. They are approachable and they are getting us out of the hole that we couldn't have gotten out of. I appreciate being able to trust that, as far away that is, we can see the finish line. And I really trust them to ride that far with us.

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    PriceStaffProcessTransparency

    Reviewed Dec. 22, 2017

    We were trying to find a way to consolidate everything down and National Debt Relief was one of the ones that answered most of my questions when I had them. They were also a little more timely as far as responses. They're very upfront with information. There were a couple of times I wasn't ready, but they worked with it and we went through the way that best worked for both of us instead of just their standard operating procedure on it. They looked into my actual concern instead of rolling with how they usually do.

    We're still starting through the process and we haven't gone very far yet. But during the last two months I have been working with them, it seems to be up and transparent. Everything's being taken care of and it's one payment, which makes it a lot easier to go through day-to-day life. The cost is spot on for the service received, so there's good value for the return. NDR is worth an option for others to go through and see if it's beneficial for them.

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    Customer ServiceProcessTransparency

    Reviewed Dec. 22, 2017

    NDR was the biggest debt relief company. They had the commercial on TV and there were some reviews that I’ve read that I investigated a little bit on the internet and it was only positive things. I spoke with their rep for a good 45 minutes on the phone. He explained what the process was and all the ins and outs of it. Then I called him again to sign off and they did a good job. They sent a lot of emails and everything was done quickly and efficiently. They had resolved one of the bills for a little more than a third of what it actually was. There was another one that we didn’t process but I dropped out before that was actually done because my lawyer said so, so it was going along the schedule.

    NDR is a good option for people that have credit card debt or loans apart from auto and home. I was paying a lot less and sending the payments to them than I would’ve been if I paid my creditors on my own. They also stopped the calls. A few of the creditors argued with me that NDR doesn't operate with them but they were just saying that. NDR did everything they said. There were a couple of times where I had to miss a payment and they worked with me. It was easy to do it by email. They showed my balance every time I wanted to see it on their website and showed the payments I had made to the company I'm in debt to as well. But the problem I had was deeper than what they could do, so I had to get a lawyer and go for chapter 13 bankruptcy to protect my house and car. I was hoping not to do that, but overall, National Debt Relief did a good job.

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    Customer ServiceStaffProcess

    Reviewed Dec. 22, 2017

    My husband’s health declined in these last years. I went shopping and I thought I was handling our finances but I wasn’t. I didn't have any money left over out of my paycheck after I was paying on my credit cards so I didn’t know what to do. I read the reviews for National Debt Relief and signed up with them. The second I did, the sense of relief off my shoulders was intense and now I'm able to breathe. I was concerned about being black flagged and how long it would be but they reassured me that that would not happen. I was also wondering if this was a responsible thing to do, and they really comforted me and treated me with dignity and respect.

    I gave them a list of my credit cards then they reviewed it and said I was eligible. They told me what the program would cost me per month and how long it would take. They made sure I would pay less than what I was paying at the end of the month with all my credit cards. What I’m paying National Debt Relief was half of what I was paying on my credit card debts so I was really comfortable with it. The payment also comes out of my bank account and they work with me so it’s not right on payday. It’s two days after so I can get time to get to the bank because I don’t have automatic deposit.

    I have a couple of big accounts and they negotiated that. Then they called me because they have to get approval from me so I've been part of the process every step of the way. The program is really helpful and the rep I'm working with is great. I'm finally seeing my credit score go up now and I'm really happy with the service. I’ve also been able to focus on my husband and not have to worry about the debt. I would tell my friends about my experience and what National Debt Relief did for me.

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    Reviewed Dec. 22, 2017

    I stopped working for a while and my bills got delayed a little bit. I felt like I needed help, so once I researched my options, I felt like National Debt Relief was my best option. They gave me all the options that were offered and they were really consistent with me. They followed up after every phone call I make and they made sure everything was going well. If I had to delay a payment or if I couldn’t make it that month, they let me know what my options were and what the consequence was, if I were to do so. They walked me through it each time.

    Whenever I needed anything, I already knew what my options were because they were so informative whenever I spoke with them. They were very helpful and I felt really comfortable working with them. I’m towards the end of the process now and depending on how much I increase my payments for the next few months, I only have about six months left. I’ve been with NDR for over a year now and they helped me out financially. They offered a comprehensive plan and I like it.

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    Reviewed Dec. 22, 2017

    I have some loans that were doubled with interests and I changed job so it was hard to keep up with it after. I did some research about National Debt Relief. They had a good rating and good reviews from other customers so I gave them a call. Their enrollment process was easy. I just had to give them all my information and they were able to look up everything I needed to add. So far, I'm more than halfway through my program. There's just one creditor left and they've been working on it.

    The people I spoke to on the phone have been great. They worked on my program daily and they kept in contact with me about what's going on and if they've made an agreement or anything. I was very comfortable working with them. They did really good in terms of cost. They've held up to their end of what they do and they've been really good. If I can't make a payment and they are able to re-schedule or do it at all, they didn't hesitate to work with me throughout the whole thing. I don't have to make those payments to the other creditors. I just make one payment to them and they already took care of two of them.

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    Reviewed Dec. 22, 2017

    I got National Debt Relief's services because I had extreme credit card debts. I didn't want to file for bankruptcy and wanted to be responsible for my debt in a way that was affordable and they provided that. I talked to their rep over the phone and he was friendly. The paperwork then came online, which I signed and sent back. The negotiator I dealt with answered my questions and was helpful. I also felt comfortable with him. I already had a plan of what I wanted to do and he executed it. The process is moving forward and I've already had two settlements. NDR has been there when I requested them.

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    Reviewed Dec. 22, 2017

    I went with an attorney in Florida before and he was horrible. I ended up finding out that he was nothing more than a rip-off artist and he wasn't doing anything he said he was going to do. Then National Debt Relief called me and I asked them questions. They helped me get out of the arrangement I was in and I signed up for their program where they would negotiate and settle my credit cards. They wanted to deliver $400 a month and said that they’d have me out of debt in 28 to 36 months. I had about $30,000 worth of debt and I get paid every other week, so they worked out a payment plan with me that I could easily accomplish and they get $207 every other week. I had a $5,000 credit card with Citicorp for a long time and National Debt Relief negotiated it down to $1,500 then they paid it off.

    NDR has been helping me reduce my debt and they’ve managed to settle three credit cards already. They’ve been doing a good job. They are negotiating on my behalf to what the credit card company is willing to take and they’re going to wipe the rest of it off. My experience with National Debt Relief was fabulous and I’ve been extremely pleased with everything they’ve done for me. It’s been a great relationship and I would highly recommend them. In fact, my co-worker’s friend was in trouble so I told her exactly what I did and to get a hold of NDR to see if they could help her negotiate.

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    Reviewed Dec. 22, 2017

    National Debt Relief is a great company to work with. I was enrolled in a couple of hours and the process was very easy. They were very nice too. My payment is once a month and I've been with them for seven months now. I was behind in a lot of credit card debt, hospital bills and medical bills, but now they have settled a couple of accounts already. They're working on three or four more and they're making payments to one, so the experience has been very nice and I have not been bothered by people calling me all the time. National Debt Relief has kept all their promises to me, and they have done everything they said they would, and more.

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    Reviewed Dec. 22, 2017

    A couple of years ago, I had a car accident. I haven't stopped working but I had debts to pay off. I used up all my 401k plan to catch up, but I really couldn’t catch up. The best chance for me was to go to National Debt Relief. Another guy told me he was in the same thing before and it worked well for him, so I tried it out. Earlier, you put a certain amount of money in the bank and they get the late payment taken off from your debts. You get to pay a little less sometimes.

    National Debt Relief asked me how much I could pay, and I told them how much I could pay and the amount of debts I have. I pay a certain amount a month. They did a good job for me. They’ve helped pay off some of my debts and they always call me to see if everything is okay. I'm very satisfied because at the end of this month, I'll have two fully paid off. Then they're opening another one.

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    Reviewed Dec. 22, 2017

    I want to get back on top of my debt through a debt reduction service, and I found National Debt Relief online and it seems they are the best. The negotiator knew the questions, and he was definitely professional and willing to help. When they consolidated all my debt, they lumped it up in one smaller payment, depending on my income. I set up for automatic withdrawal for it. Overall, the service and quality are very good. Since working with NDR, I haven't had any debt collectors calling me, which is great!

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    Reviewed Dec. 21, 2017

    Every person I talked to, was extremely helpful, and nice. I appreciate the gentle handling with all the sensitive topics of my debt. Signing up was easy, and pain free, throughout all of the steps. I am excited to be able to take care of myself and family with the help of this company. Thank you.

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    Reviewed Dec. 21, 2017

    I can't give a review really when I just signed up as I don't really know how all of this will work yet, but so far, they have been awesome in taking time to help me with any question or concerns I had. I hope after I get all signed up the customer support is just as good but I can definitely say they put my mind at ease in many areas and answered every question I had. Very friendly and courteous although like I said they were trying to make a sale and did a good job but let's hope the rest of this journey is as good! Thank you.

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    Reviewed Dec. 21, 2017

    All reps have been extremely competent, courteous and respectful. Overall service has been superb. After a little less than two years, the majority of debts have been resolved or are in process. All questions have been answered fully and promptly. I would definitely recommend to a friend or associate.

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    Reviewed Dec. 21, 2017

    I cannot remember a time when I was making a serious financial decision that I felt more comfortable than I did today while working with Cristal. She was extraordinarily thorough, but also so very personable. Cristal’s command of the subject matter, coupled with her demeanor, made me confident that I was making a good decision by putting myself in her hands. Congratulations on having such a respectful and knowledgeable representative.

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    Reviewed Dec. 21, 2017

    I was more than happy with the service I received. The two women I spoke with were both incredibly knowledgeable and helpful. They answered all of my questions and were detailed in their responses. I hope the rest of my experiences with NDR are this easy and pleasant.

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    Reviewed Dec. 21, 2017

    Words can't explain the help and support I got thru the process. From my first call to that time when I was summoned by court and one of your lawyers assured me everything was going to be ok. And it has been. Thanks again for the support and help.

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    Reviewed Dec. 21, 2017

    You guys are amazing and have been very helpful with fixing my debt and making a resolution for me this year, very kind and caring and keeps you updated on everything and are with you every step of the way.

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    Reviewed Dec. 21, 2017

    Upon my consultation the agent told me they were number in country for settling debt. I was expecting fast results and National Debt has given me exactly what I was looking for which was fast results. They keep me informed every step of the way. The service with National Debt Relief is excellent!

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    Reviewed Dec. 21, 2017

    So far they have been very thorough in explaining all terms, conditions, and benefits. I am fully aware of all details of the agreement in which I have entered with National Debt Relief. They have made the process very quick and easy and have already put my mind at ease. Thank you for everything!!

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    Reviewed Dec. 21, 2017

    The representatives are easy to talk to and make you feel like you are doing the right thing. All my questions were answered and they explained the steps to the situation well. I especially like that I have a number I can plug into my phone so I know it's NDR that is calling me.

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    Reviewed Dec. 21, 2017

    Everything seemed to go very well and went through all the items needed... They explained the process and what to expect, answered all my question as they came up. So very happy to give it a try and hope for the best.

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    Reviewed Dec. 21, 2017

    Chris was very helpful and professional and explained the whole process implicitly so I well aware of the process. Within 2 hours everything was set up and ready to go for a better financial future for myself. My kids needed surgeries and my wife needed to stop working until they were done healing so we lost almost half of our income. This will be huge for us.

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    Reviewed Dec. 21, 2017

    I joined after talking to rep. So far everything they told me and explained actually happened. I had 4 debts which they negotiated and cut in half. I was always kept informed for any action they about to take. I already recommended this service to my friends.

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    Reviewed Dec. 21, 2017

    I recently had my first debt resolved, which is great, the program is working as I had hoped. My hang up is that how high the fees NDR charge are. I really appreciate what they are doing but the fees seem to be about 1/3 of what they save you. My debt was resolved for $3856 less than what I owed, the fees on that amount were $1391.04. That's 36.07% of the debt settled. While the payment I send to NDR saves me money monthly, the % of fees they charge are more than the credit card companies! All in all I am satisfied, just not completely happy with the program.

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    Reviewed Dec. 21, 2017

    Carlos was very understanding, polite and extremely knowledgeable about any questions I had, as well as the process of how everything works within the company. I really appreciated his local number, so I could call if I had any questions, which I did.

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    Reviewed Dec. 21, 2017

    Customer service is amazing!! Every time I needed to call my questions were answered promptly and courteously... resolving my debt much quicker than I had anticipated. Would definitely recommend this program to anyone who needs to get out of debt.

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    Reviewed Dec. 21, 2017

    From the first call, I was treated with much respect and understanding, they were very nice, and answered all my questions and concerns. I am looking forward to working with them. Thanks goes out to Sarah **. She is great. I am so thankful for this organization that can help my husband and I out. Thank so much again.

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    Reviewed Dec. 21, 2017

    Just started National Debt Relief in September and they have already reached settlements with 2 of my 7 accounts. The settlement process is going faster than I ever imagined it would. Really impressed and can’t wait to see the final outcome.

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    Staff

    Reviewed Dec. 21, 2017

    Great staff, they gave all information you need and all the attention. They read every line of the contract with you not letting any doubts behind. It was a great experience finding them at this moment, they make you feel comfortable with the next step to be taken on your financial decisions.

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    Reviewed Dec. 21, 2017

    It was the worst call in the world for me to make, as I feel as I failed, but Shelley made my experience pleasant and unjudging in her attempt to walk me through this process!! It is the beginning of a long journey, but I feel confident in your staff to handle our debt as professionals.

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    Staff

    Reviewed Dec. 21, 2017

    Everyone I spoke with were very helpful and knowledgeable. They were patient with the questions I had and were very pleasant and non-judgmental. I don’t have anything else to say other than it was a good experience.

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    Reviewed Dec. 21, 2017

    My welcome call was very quick and easy. All of my questions were answered and information was provided both verbally and via email. My customer service representative was friendly and professional. I felt comfortable asking questions as well as providing information.

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    Reviewed Dec. 21, 2017

    The service is easy to use and they guide you through the process. There is a lot of information but they hit the high points. You have to qualify for the various programs so this isn't for everyone. There are also numerous forms and you have to talk to several different people but they are friendly and helpful.

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    Reviewed Dec. 21, 2017

    I'm starting to see things are getting done for my good and it is very much appreciated. Great Job National Debt Relief. There's no way I could get this done on my own. I would still be in way over my head in debt so I took the plunge with NDR and there's no regrets. Thanks again.

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    Reviewed Dec. 21, 2017

    This program saved me. I was able to get out of my $19000.00 debt. The customer service was fast and always so helpful. The customer service team was always so nice and respectful. Best program out there. I cant thank you all enough.

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    Reviewed Dec. 21, 2017

    The NDR staff is efficient, well-informed and easy to understand. I appreciate the quick and clear response to my questions and the information provided. I look forward to working through my debt under their guidance and assistance. I trust the months ahead will be as satisfactory.

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    Reviewed Dec. 21, 2017

    The process was so easy to complete. My credit was ran, my debts were added, and within two days all my creditors were in the plan. I was very happy with the follow up and response time. I would recommend this company to my friends, family, and clients.

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    Reviewed Dec. 21, 2017

    I called and spoke with Lola. She was wonderful, answered my questions, explained the program thoroughly. Don't expect all the creditors to comply but I am hoping for help in getting my debt under control and out from under with NDR. I got myself here and it will take a while to get myself out with NDR help.

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    Reviewed Dec. 21, 2017

    Very professional and friendly and frankly a godsend. Creditors take advantage of human nature when they shouldn't let people over extend themselves. Thanks for your help so I can be legal about my problem. I would recommend you guys to anyone in same position.

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    Staff

    Reviewed Dec. 21, 2017

    NDR has been a fantastic organization to work with as they help me to get my "out of control" unsecured debt negotiated and paid off. They have worked with my creditors to come to a mutual resolution that works for me financially, something I never could have accomplished on my own. I signed up for their legal coverage as well and would highly recommend it! I have received 4 court summons since we started and they have set up legal representation for each one. Fortunately, with their great team working for me, they negotiated a settlement with each of these creditors before the court date! I highly recommend this company for debt relief!!

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    Reviewed Dec. 21, 2017

    I was not treated like I had made terrible mistakes with my use of credit. I was applauded for taking the huge step toward becoming debt free. I did not feel as if there was anything too small to discuss and was given information, timely and with full explanations at each step.

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    Reviewed Dec. 21, 2017

    So far everyone involved in my enrollment through National Debt Relief has been wonderful! Very informative and comforting to say the least. I've been scared and had nightmares for years about my spending habits and NDR is helping me change all that.

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    Reviewed Dec. 21, 2017

    I want to thank not only the young man who helped me through the whole screening and process but also to the young man who helped me with the welcome call. Topped out and I actually feel like I am on my way to being able to breathe again and get out of debt a look forward to a great relationship with you. And once again thank you so very much!

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    Reviewed Dec. 21, 2017

    The employees who have helped me with this process have been very supportive. They have put me at ease and answered my many questions. I am very satisfied so far and hopeful the rest of the process will go as smoothly.

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    Reviewed Dec. 21, 2017

    You guys made everything so easy and smooth. No stress and are willing to do whatever you make us happy and you do the best with dealing with credit card companies. I had such a great experience dealing with your company and now I feel so much better knowing that all my credit cards will be paid off much sooner and much cheaper.

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    Reviewed Dec. 21, 2017

    Work with you in explaining everything to you. Took care of all your questions and answer them. Very friendly and patience work with you on every level of explaining the program. Had a least 4 different phone call and each worker was so polite in explaining things to you.

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    Reviewed Dec. 21, 2017

    So far so good. I keep waiting for the shoe to fall but all my interactions have been great. NDR has resolved 3 of my debts so far after 3 months at a fraction of the debt. I’ll keep you posted... but so far they are as good as they claim!

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    Reviewed Dec. 21, 2017

    Would highly recommend anyone to this. It has been nothing but great for me and it’s helping me get through the worst part of my life. And I thank you all for all the great help you have done to get me out of debt that I got in and have been trying so hard to get out of!

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    Reviewed Dec. 21, 2017

    I have been very pleased with each of the people I have spoken to and they were very polite and courteous and very willing to answer my questions and help me all through the filling out of everything I needed to do.

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    Reviewed Dec. 21, 2017

    I found the people I talked to very informative and nice. I know it's a lot for me to try to understand at first but I think I'll have plenty of help with any questions I might encounter. I'm thankful I feel like I can trust you also.

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    Reviewed Dec. 21, 2017

    Before I called for help... we researched what was available online looking at everything from star ratings to the actual client statements. Once I called I was connected to an angel named David **. This gentlemen in every sense of the word, patiently took me through the process that would get my family financial relief. I can't say enough about his kindness and patience throughout this stressful time. I intend to recommend your business not only from what we found out during our research... but recommend David who is an asset to your company!!! The kind lady who did follow up name was Tamika was an angel as well who was funny and patient and made the call seem to fly by...

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    Reviewed Dec. 21, 2017

    Outstanding service and very friendly customer service and help under the very stressful circumstances I am currently under! I would definitely recommend someone else in my same circumstances. Both servicemen I dealt with were very attentive and very understanding and just amazing for your company!

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    Reviewed Dec. 21, 2017

    My experience so far with National Debt Relief has been great. I have been confused about what to do about my unsecured debt but the representative I am working with has been really helpful and has made this extremely stressful process a little easier for me. Thank you.

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    Reviewed Dec. 21, 2017

    All the staff I have encountered have been friendly, professional, knowledgeable and very helpful. At this point I would most definitely recommend their services to anyone in need of them. I look forward to working with them in the future to settle my debt!

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    Reviewed Dec. 21, 2017

    From start to finish my experience with National Debt Relief was awesome. Everything was explained step by step. If I had any questions they were answered. I was provided with all the contact numbers, emails, faxes, and websites that I would need. I was even given scripts to deal with creditors, and forms to fill out to close accounts, and forms to fill out to let them know I am having an issue paying and looking for solutions to deal with it. Best experience ever.

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    Reviewed Dec. 21, 2017

    Great thanks. The experience was very professional and very strong and important. Business ethics were used and exampled for business module at National Debt Relief Business meeting. I telephone meeting with your operation and lawyer. Experience was great. Thanks again.

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    Reviewed Dec. 21, 2017

    I'm old and find myself misinterpreting details and jumping to conclusions. I called NDR and spoke to Kevin. He was very kind and patient and explained the figures very clearly. I then understood that NDR's settlement was very favorable. Please convey my thanks to Kevin.

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    Reviewed Dec. 21, 2017

    National Debt Relief is doing what they’re supposed to, so I’m not worried. I had every creditor in the world coming after me, but they consolidated everything and they’re doing awesome so far. They are professional every time they call and their payment plan is reasonable.

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    Reviewed Dec. 21, 2017

    I was struggling to pay my bills and I had too many of them so I reached out to National Debt Relief. I’ve been in their program for only a couple of months now. So far, we settled on two of the debts, and I have seven more that we’re working on. It’s a relief having NDR. They take the payment directly out of my bank every two weeks. So, it’s a big stress relief. Every time I call or every time someone calls me, their rep was extremely nice and helpful. The cost of their service was inexpensive compared to if I had to do all this on my own and deal with all the creditors myself. I’m sure I can do it on my own but having somebody else do it is awesome. I would recommend them, absolutely.

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    Reviewed Dec. 21, 2017

    National Debt Relief helped my son and my daughter-in-law, so they recommended NDR to me. I had credit and debts and I spoke to NDR on the phone. I filled up some forms on the computer, emailed it to them and we've been in touch since. They're lowering my debts a lot and when I talked to them, they answered my questions, anything I wanted to know. They do an excellent job and I have extra money to do other payments. Plus, I don't get a lot of phone calls from my creditors. NDR works with me and I'm 100% satisfied with them in every aspect. They still have to make a deal with some of my creditors but most of them are almost done and I had a good experience. If I have a friend who needed to consolidate, I'd definitely recommend NDR.

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    Reviewed Dec. 21, 2017

    We had credit card debt and we talked to a couple of debt relief companies. My daughter got online and did a check. NDR was the best one of all of them, and enrolling was not difficult at all. We had to get all the paperwork and the representatives who we talked to on the phone went through everything with the steps to take and a couple of suggestions to closing accounts like writing a letter to each credit company, and we went from there. So far, they have already settled three accounts. They told us what they were doing and the amount they settled on. We were satisfied with everything.

    Whenever they were getting ready to settle, they called me to see if I was happy with the arrangements. They were very courteous and very helpful in keeping me well informed. I had to okay everything and I was fine. We still got a way to go, but they're doing very well and we're very pleased. The program has been very helpful and everything has helped us tremendously. I would recommend NDR.

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    Reviewed Dec. 21, 2017

    I'm almost done with the program and National Debt Relief has saved me a lot of money. I trusted their reputation so I chose them to help me resolve my debt. The enrollment took two weeks initially but it was easy to contact them. Aside from that, the cost is fair and they've been very good to me.

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    Reviewed Dec. 21, 2017

    We got our budget and debt deeper than we thought. After seeing the reviews for National Debt Relief on the internet, we enrolled in their program in May. The process was very easy and took about 3 hours. Our customer service rep was Tony and he was very friendly, courteous, and non-judgmental. He weighed most of the stuff out right away so we didn’t have many questions. He answered the questions we had very quickly and he calls or emails if he has questions. The cost of their service is a little bit high, but it’s probably worth it for the customer service and for what the reviews were. I'm trying to suck everything we can onto this but we’ve got a consolidation on things and they’re helping out considerably.

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    Reviewed Dec. 21, 2017

    I've been working with National Debt Relief for eight months now and it has been easy to work with them. Their representatives have been good, too. But they should have been more upfront with the detail about fees, what they charge, and how they're going to do that. They didn't tell me about those in the beginning. But their payment plan is reasonable and their service has been good.

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    Reviewed Dec. 21, 2017

    National Debt Relief checked on everything that we needed to get settled and they gave us orientation on what to do and explained everything properly. Then they started to process. I had NDR consolidate all of my credit cards and the negotiators were pretty professional. They tried to make a follow up with things that you need to do. The cost of their service is not bad although I wish they'll give us more calls lately. But it's a good program and I have settled with three companies so far. Overall, I'm happy with the service.

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    Reviewed Dec. 20, 2017

    Very professional in their delivery. Stayed on message and provided accurate information throughout the discussion. At no point did I feel pressured. I have in the past felt the need to consolidate my debt but backed out. This time I pulled the trigger and I'm happy I did.

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    Reviewed Dec. 20, 2017

    The process went well. It feel good to know National Debt will help me and my partner out of debt and it good to know that we can trust the co. I love the way that the young guy explain everything to me and my partner.

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    Reviewed Dec. 20, 2017

    Kody was very professional, knowledgeable and patient with me, he deserves the 5 stars. The Lady from my welcome call was not however. She sounded like she was reading from a script and I couldn't understand what she was saying most of the time. She was not very patient with me and would mute me every time I asked a question. I didn't even get her name.

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    Staff

    Reviewed Dec. 20, 2017

    I've been trying to get my debt in order for sometime and became discourage with all the options available, until I spoke to Sharde **. Ms. ** is so well spoken and thorough! She made the process a BREEZE! Thank you so much!

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    Reviewed Dec. 20, 2017

    So far I had great experience with National Debt Relief. They are working on resolving my debt as they promised they will do that. That's exactly what's happening on my case, still have a way to go but what I see so far I have nothing to worry in the near future. Thank you very much.

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    StaffProcessTransparency

    Reviewed Dec. 20, 2017

    Your staff was very informative and helpful, I enjoyed talking to all them as they walked me through the process. They very professional and polite. I had been debating whether I should consolidate or not, but after talking to them I realized I made the right choice.

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    Customer ServiceTransparency

    Reviewed Dec. 20, 2017

    I made the right choice going with NDR because I’m seeing improvement in my debt settling. Customer service has been great. Always got back to me when I asked for an update and explained what’s going on. I am really happy I went with NDR.

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    Staff

    Reviewed Dec. 20, 2017

    The representative I spoke with from National Debt Relief was very patient and informative. All of my questions were answered and the gentleman was very sympathetic to my financial situation. I feel confident that my plan with National Debt Relief will have me debt free on schedule and rebuilding my credit score much sooner than without their assistance.

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    Customer ServiceTransparency

    Reviewed Dec. 20, 2017

    The communication was clear and professional. All doubts and questions I had were answer and it was understandable. The biggest concern I had was how to deal with the creditors during calls but all that was clarify, answer and it was understandable.

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    Customer ServicePriceStaffProcess

    Reviewed Dec. 20, 2017

    I was a little skeptical about this program at first. Giving your personal info over the phone wasn't easy for me and my husband. But the professionalism and expertise from National Debt Relief was reassuring. We are excited and relieved that we took this step because we felt like we were drowning in interest and late fees. Now we have a plan, and someone to help us stay on tracK!

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    Customer ServiceProcess

    Reviewed Dec. 20, 2017

    Daniel ** was very helpful in explaining the process of debt relief and was very patient with me. Though our phone calls were a bit lengthy, we are confident that we will be satisfied with the service that we have joined. We thank you for all of your help.

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    Process

    Reviewed Dec. 20, 2017

    I hated this whole process!!!! I hated that my credit score went deep into the gutter & went to hell!!! I hated that I wasn't smart enough NOT to have agreed w/ this stupid, terrible, awful, terrible, overwhelming, full of anxiety, upsetting, angry, the worst ever process. NEVER again!!! I hated it, I hated it!!! Disgusting to my credit score!!!

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    Staff

    Reviewed Dec. 20, 2017

    I first would like to Thank Adrian ** for such and Outstanding Job that made my husband and I feel like this was the best decision and we truly agreed he was very knowledgeable and made us feel comfortable. Thank you. Also we would like to Thank our Team member who welcomed us to the program.

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    Process

    Reviewed Dec. 20, 2017

    With my experience with National Debt Relief, it has started out very good. There has been great timing and a great start to my experience. Everyone who helped me get set up through the process were on the same page with each other and very prompt.

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    StaffTransparency

    Reviewed Dec. 20, 2017

    I feel like I made a great decision to clear away my debt with this company. They're amazing at answering questions and guiding you through everything! I definitely suggest this company to anyone that wants to get on the right track with their credit.

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    Staff

    Reviewed Dec. 20, 2017

    My experience so far has been really positive. Everyone who I have dealt with has been more than nice and helpful. This was not an easy decision to make and I was so relieved to have such positive help.

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    Customer ServiceStaff

    Reviewed Dec. 20, 2017

    Excellent customer service. Answered all my questions. Gave me great news and made sure I had all the details as needed. Greatest call ever. When I asked for a repeat due to being at work she was hella cool and repeated everything and didn't move forward unless I agreed. Best service ever. Will always recommend people to come here.

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    Staff

    Reviewed Dec. 20, 2017

    National Debt Relief is help me a lot and they're resolving my bad debt for me. They're doing a great job. They already settled two out of seven debts within a few months. I can't be more pleased with their work. Keep up the good work. I appreciate all the hard work. Thank you.

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    Customer Service

    Reviewed Dec. 20, 2017

    Good company. 1 month already resolved 1 account. All my creditors are not bothering me anymore with the letter that you provided to send them and the number they need to call you. Also the payment is really good a month. I don't think is too much and the time frame that I have to pay is good. Thank You.

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    Staff

    Reviewed Dec. 20, 2017

    We are very pleased with the experience we have had so far. Everyone was very helpful and answered all of our questions and concerns. We are hopeful that the process will go as smoothly as the signup was. We would recommend this program to friends who find themselves in this situation. Thank you.

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    StaffProcess

    Reviewed Dec. 20, 2017

    I'm very pleased with the service of National Debt Relief program. They helped me with whatever questions I had and they resolved my debt in the time promised. I was very happy with the outcome of my debt resolution. Thank you!

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    StaffProcessTransparency

    Reviewed Dec. 20, 2017

    Talked with few different people. All seemed polite and understanding, answered all questions, walked me through the process and said I had a lawyer to work with should the need to happen. Gave me 30 months in program to make payments through my checking account.

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    Staff

    Reviewed Dec. 20, 2017

    They made me feel very comfortable and excited to be debt free. I'm now motivated to get my debt paid off as fast as I can so I can have a fresh start. I'm very grateful for their help and I'm happy to continue to work with them to resolve my debt once and for all.

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    Customer ServiceStaffProcess

    Reviewed Dec. 20, 2017

    I have been in the program four months and am pleased with the progress in reducing my total debt. I look forward to the next resolution. This program was the best choice for my family to avoid bankruptcy. The representation I have spoken on the phone with have always been friendly and professional in answering my questions.

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    PriceTransparency

    Reviewed Dec. 20, 2017

    I am in a tight financial situation as a single person living in an increasingly expensive world. National Debt Relief thus far has given me options for regaining a financial footing and stopping an ugly cycle of debt. They explained the program very well, repeatedly so that their terms and conditions were clear, and all the steps necessary for me to move forward toward a much healthier financial and life quality situation.

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    Customer ServiceStaff

    Reviewed Dec. 20, 2017

    The customer service here is by far the best I have ever encountered. It was a pleasure working with Ariana ** and her associate. They did a great job explaining to me how the plan works and my available options.

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    Staff

    Reviewed Dec. 20, 2017

    I believe that your team of professionals have been very instrumental in assisting me to minimize my debts and setting me upon the path of better debt management. I would also like to thank your agency for their hard work that they have put into helping me with this problem!

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    Reviewed Dec. 20, 2017

    One year and already seeing extreme results. Two big cards down. They have made this Christmas a more fun and worry free by freeing up some money that otherwise would have just gone straight to creditors. Thank you so much.

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    PriceStaffProcess

    Reviewed Dec. 20, 2017

    I’ve been going through some financial struggles due to extreme credit card interest rates. I saw National Debt Relief's advertisement on television and gave them a call. I spoke with Eli about your program and he was very knowledgeable and sympathetic with my issue. We set up a plan that would pay off ALL of my debt (not just credit cards) in 3 and 1/2 years all while saving over $7000 plus a ton of interest. I would highly recommend National Debt Relief to everyone.

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    Staff

    Reviewed Dec. 20, 2017

    I could not believe that in just about 4 months one of our debts had been resolved!! This is such a relief and I would encourage anyone facing insurmountable debt to try National Debt Relief. They are so good to talk to and work with!!

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    Staff

    Reviewed Dec. 20, 2017

    Great service. Handled three creditors right out of the gate. Very pleased with the results I was given. Would definitely recommend this to anyone who wants to be debt free. Staff was very good and professional with the results I was given. Cannot say enough.

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    Staff

    Reviewed Dec. 20, 2017

    Each associate answered my concerns and was professional. Your company has an A+ rating and is corporate. Your success rating with negotiating with credit card companies speaks for itself. I have always paid my debt and I feel bad choosing this program but I know I am in good hands.

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    Staff

    Reviewed Dec. 20, 2017

    He was simply wonderful to deal with. No one likes to be in this situation and he was very informative and helpful to me. I am pleased with the results and look forward to living debt free. Thank you Val for helping me and being so kind. I would highly recommend him to anyone.

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    Customer ServiceStaffProcess

    Reviewed Dec. 20, 2017

    Great customer service. Staff there was very friendly and helpful. We initially got disconnected due to a system failure but the person I was speaking with on my first call called me back. This is a great program to those that do not want to file bankruptcy and I’m excited to get my debt paid instead of written off.

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    Customer ServiceProcess

    Reviewed Dec. 20, 2017

    I never in my life thought my debt would get so out of control and thanks to NDR they have made this process smooth and understanding. Customer service takes a bit to contact but they get this done professionally once you do speak to someone. I am ready for them to take over these accounts for me with some help so I can become yet again debt free.

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    Staff

    Reviewed Dec. 20, 2017

    Every representative of National Debt Relief that I spoke with was the utmost professional. Ensure you keep up this level of professionalism at every opportunity. This program once completed will allow me to purchase the house of my choosing. Thank you.

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    Reviewed Dec. 20, 2017

    I have been with National Debt for four months, they have already began to work on my account, looking to hear from more. I have not heard anything from the companies that were settled. I have talk to Family and friends about you, Thank you.

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    Customer ServiceStaff

    Reviewed Dec. 20, 2017

    Both ladies I spoke to, one was Prisilla who helped me through this and the other was on the welcoming call, were so friendly and didn't belittle me like some other companies do. They made my experience great and I feel I have them on my side in this time of need. Even though it is just the beginning of this experience, I feel weight has already been lifted off my shoulders.

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    Customer ServiceStaffProcess

    Reviewed Dec. 20, 2017

    When I heard this program in the radio and when I get home I filling up the application on internet and all of the sudden somebody called and one of the customer service help me out and that is John is his name. He help me a lot and that were I don’t stop talking to him until he didn't finish all the information he want so I was glad and I cannot say anything about the customer services. They did a very helpful and any question I had! Thank You much for this program and I hope many more people can help them out about their financial situation like me!!!

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    Customer ServiceStaff

    Reviewed Dec. 20, 2017

    I am very pleased with how National Debt has been handling my account. Have been in less than 6 months and one of my debts have been satisfied. Did not think it would be so soon. Customer service is always there to answer any questions I may have. Would and have recommended them to neighbors, family and friends.

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    StaffTransparency

    Reviewed Dec. 20, 2017

    Emily ** and Sherylin ** - Both ladies were very thorough in the explanation of the National Debt Relief Program. Both were very friendly and polite as well. I am anxious to pay my creditors in the projected 42 months or sooner if possible. I would not hesitate to recommend National Debt Relief to friends and family in need of your services. I look forward to working with your company.

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    Process

    Reviewed Dec. 20, 2017

    I just tried getting into contact with National Debt Relief this morning and already I am signed up and on my way to debt relief. Steve was compassionate and empathetic all through the process. I am feeling a little loss right knowing I have given up my buying power but I also feel relieved that I am getting help getting out of debt.

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    StaffProcess

    Reviewed Dec. 20, 2017

    They were professional and helped me at every turn. Every experience I had with them was wonderful and positive. They really try to help you get out of debt even if you go through a hardship while in the program. Best experience I've had with any company hands down. I would highly recommend National Debt Relief.

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    Customer ServiceStaff

    Reviewed Dec. 20, 2017

    Great customer service and very knowledgeable. I would refer to a friend. The people I talked to on the phone were also very helpful. Any question I would have thought of they had the answers or would be able to point me in the right direction. Very pleased.

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    Staff

    Reviewed Dec. 20, 2017

    My experience with this company has been very pleasant from the beginning. Kellie was a joy to speak with. She was very friendly but maintained professional at all times. Everyone has been easy to deal with and that has made the experience very pleasant.

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    Reviewed Dec. 20, 2017

    Satisfied with how National is helping with my debt. Definitely will recommend it to people??? Thanks you very much for all your help! After I spoke with you guys I feel a lot better and that’s thanks to you guys.

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    Staff

    Reviewed Dec. 20, 2017

    This has been a good experience thus far. They made it really easy to understand what was going on. I don't feel they are judging me and it feels like they are really there to help. I feel confident in my decision to proceed with National Debt Relief.

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    Customer ServiceStaff

    Reviewed Dec. 20, 2017

    Questions answered and took time to review all information, very pleased with experience. Representative did not rush and knew his subject. Everyone I have dealt with has been very professional. Email information was sometimes slow in getting to me.

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    ProcessTransparency

    Reviewed Dec. 20, 2017

    Well explained program and treated with the utmost respect. I feel like my assets are protected as I try to get a fair settlement with my creditors. I did not feel pressured and after gaining more information about the program from several different sources had no hesitation to enroll in the program.

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    Customer ServiceTransparency

    Reviewed Dec. 20, 2017

    Very good explaining to me, very clear in tone and patience after reading each step. Questions was asked after each to see if I stand giving me enough time to respond letting me know if I have any questions. Gave me a number to call.

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    StaffProcess

    Reviewed Dec. 20, 2017

    From my first day of contact with NDR, John **, credit specialist, was awesome. He was very understanding about my credit situation and truly gave me hope that my situation could be fixed. I'm excited to have joined this program.

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    Customer ServiceStaff

    Reviewed Dec. 20, 2017

    I have to say I really did not think this was going to work. This team is fantastic. They have done everything they said they would do. If you have debt call don't wait, your future depends on it. National Debt Relief the best thing I ever did.

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    Customer ServiceStaffTransparency

    Reviewed Dec. 20, 2017

    Was handled very well over the phone with Natasha on December 18th, 2017. She spoke with me in a very professional manner and explained the situation clearly. Overall, excellent job by your team member. All agents have been very helpful to me since the beginning of my contract that started with a phone call to National Debt Relief and speaking with Jason **. I appreciate being informed of my account by email or by phone.Thank you!

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    Customer ServiceStaff

    Reviewed Dec. 20, 2017

    Erica ** and Nico ** were more than friendly and patient over the phone with me. Their voices were very comforting to me, they made me feel at ease. They know how stressful these situations can be. I thank them very much!!

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    StaffTransparency

    Reviewed Dec. 20, 2017

    Ozzie was professional, kind, and patient. He took the time to thoroughly explain to what expect and made the process clear. Being in debt feels like being underwater and is a nerve-wracking process. I am looking forward to working with NDR and to work my way towards financial freedom.

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    StaffProcessTransparency

    Reviewed Dec. 20, 2017

    The customer service rep. Steven ** that I spoke with from the beginning made this process easy, didn't make you feel uncomfortable or embarrassed of current situation that you are trying to fix. He explained everything at my level and answered all my questions.

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    StaffTransparency

    Reviewed Dec. 20, 2017

    Enrolling with National Debt Relief was really easy. The negotiator explained everything, and it was nice talking to him. However, when I started, they only say the percentage but I didn't know the exact number. Now when I see how much it was for every single transaction, I'm like, "I didn't realize it's gonna be that much." But their service quality has been good and they know what they are doing. They also update me when I'm looking at my account.

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    Customer ServiceTransparency

    Reviewed Dec. 20, 2017

    I got a payment plan with National Debt Relief because I had high credit limits. The way they did the enrollment was great and easy. In the beginning though, it was erratic and there was not as much communication. Like when they’ve reached some negotiations, they'd call and ask if I would you like to proceed. I see the numbers but the interface is not user-friendly as there are not as much options where I can view my statements, how the money was split off or what's going on. It would be wonderful if there was an app so there'd be more clarity on where the money's going and what's happening with it. But they were very easy to work with regarding the payment plan. I got an offer from a company that was willing to pay off my loan and then I'd have to pay them. I didn’t agree to do it because I was happy with how National Debt Relief handled everything. They give me the option where I can add more finances. I've had a great experience with NDR.

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    Customer ServiceStaff

    Reviewed Dec. 20, 2017

    National Debt Relief provides me some debt consolidation, and it makes sure that they can cut the credit to make the payment arrangement. So far, I am happy with what's going on. Enrollment was easy and the rep I dealt with was pretty good. The only thing was when I did it I was home on leave - I am in the military. They were trying to contact me, but I no longer had that number until I got back from the states. We contacted through email, but, sometimes it would be like a delay on my end because it was nothing I can do when they ask for something like when they needed a power of attorney. It' kind of hard for me to get that at the time that they would need everything. I started it in May and they told me that my credit score will go down until something has been charged off or paid off. But, it is moving along at a pace that I reasonable. Overall, the quality of the service is pretty good and I've already actually told some people I knew how my situation is planned out and is going to be taken care of.

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    Online & App

    Reviewed Dec. 20, 2017

    I was in over my head and had no way of getting out. The service from National Debt Relief has been okay even though it's a little difficult getting in on the website because I keep forgetting my username and password. It's also a back and forth communication where they sent me the forms I had to sign, create a PDF and send them back to NDR. But it's getting almost in the end and the last payment is coming out.

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    StaffProcessTransparency

    Reviewed Dec. 20, 2017

    I wanted to get out of debt and rebuild my credit like what it used to be. When I researched online, National Debt Relief had good reviews. The debt consolidation program they have really helped me out a lot. It took me a day to process the enrollment which I did around May. Their negotiators were good to work with. Most of my accounts have reached an agreement but there's one that hasn't reached anything yet so my creditor has been calling me. NDR has been giving me standardized updates. I make one payment a month and everything's taken care of. I can also review the settlements through the email and when we get them, someone might have to call in. I already referred NDR to someone who is having the same issues that I've had.

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    Customer ServicePriceStaffProcess

    Reviewed Dec. 20, 2017

    I was having some serious credit card issues and National Debt Relief was the first one I came across. When I first called them and had all the questions, they were understanding and more than happy to help me. I gave them all the information they required as far as the credit cards are concerned then they gave me a settled amount and my payment every couple of weeks, which was much lower than what I was going to have to pay otherwise. The service cost was also great, but they should keep their paperwork a little more together. Once, during a settlement negotiation, I had to call them back and they didn’t get that I already talked to the negotiator on the other side and okay'd the deal. So I had to call them back again and it was a back and forth of phone calls.

    Other than that, their customer service was good and their reps helped me out every time I had a question. When a settlement came, they also called to let me know what was going on, so that was cool. National Debt Relief made life a lot easier and it was a nearly perfect experience. I wasn’t sure what I was going to do until I came across them. When my friend was having some problems, I told her to contact the National Debt Relief. I also told her that their process was easy and straightforward, and they were more than happy to discuss it with her.

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    StaffProcess

    Reviewed Dec. 19, 2017

    Everyone has been great and kind!! The representatives have been very respectful and helpful in this transaction to becoming debt free!! I know this process will be daunting, but I'm glad we have someone on our side to help us through this process!

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    Customer ServiceStaff

    Reviewed Dec. 19, 2017

    THANK YOU. The customer service was amazing. I felt like I was talking to a family member and they made me feel comfortable & never once passing judgment or any negative comment about my debt. They went above and beyond with the help I received!! Again Clinton I thank you for helping me to get where I need to be in the future financially!!! You have no idea the weight that has lifted off my shoulders!!!

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    Customer ServiceStaffTransparency

    Reviewed Dec. 19, 2017

    My experience with the initial contact was fantastic, she had exemplary customer service and seemed to really know her job. The second contact for my welcome call was not as polished. The gentleman seemed to be new and it was apparent that he was reading through a script. I do not fault him on this, however, I believe additional training on clear communication through the phone as well as memorizing the scripts would greatly increase his ability to foster confidence in future clients.

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    Customer Service

    Reviewed Dec. 19, 2017

    I enrolled a few months ago and am already getting debts resolved at an incredibly reduced rate. I've got a ways to go but so far so great! Customer service has been excellent. They make everything very easy. Just don't miss your monthly payments and they take care of the rest. It's fantastic.

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    Staff

    Reviewed Dec. 19, 2017

    Before National Debt Relief, I did not even know debt relief was an option when I researched how to consolidate my immense debt. But Teddy ** has really educated me, and made me feel secure and confident in my decision to sign up for this debt relief program. He's patient and answers all my questions in a way I can easily understand. I honestly feel less stress now that I'm on a specific track to getting rid of my debt. Thank you so much National Debt Relief. I feel like I've regained some control over my life and my future.

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    Staff

    Reviewed Dec. 19, 2017

    My experience with Kevin and Monica was very helpful and understanding of all the details. I would definitely recommend Kevin and Monica to anyone who I feel could benefit from this. They were very thorough and made sure I was very understanding before moving forward.

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    Customer ServiceStaff

    Reviewed Dec. 19, 2017

    I called to get information and my rep. Roy ** gave me information that I needed to know and he also answers all my questions. There's a lot of information and I know I'll forget but he assured me that I can always call him. He is very understanding and patience and he follow through to make sure I'm comfortable. I also did a research of your company and because your #1 for service and for helping family get out of debt, I know I'm getting the right company that will help me, so for that thank you.

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    Reviewed Dec. 19, 2017

    I have found National Debt Relief to be very forthcoming and honest. They will help you with your debt relief and provide you with all the tools you need to keep your creditors off your back. I high recommend them.

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    Customer Service

    Reviewed Dec. 19, 2017

    Customer Service has been excellent & very informative. National Debt Relief has so far given me relief about my financial stress & situation. I have hope that I will be debt & stress free soon and with National Debt Relief I couldn't be more hopeful. Thanks!

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    Staff

    Reviewed Dec. 19, 2017

    Everyone has been so helpful so far. I felt a big load off my shoulders after speaking to my rep. I figured it would be a nightmare to get this all going but honestly, they have made it so so easy! I also thought it would take weeks of back and forth but they gathered all the information they needed from me, put it all together, came up with a plan to get me on track that same day. Everyone I've spoken to has been kind.

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    StaffProcess

    Reviewed Dec. 19, 2017

    They are very helpful, not a difficult process and very friendly to speak to. Very good at explaining everything in detail. This is making a difference for us. Cannot wait to see how this helps us in the near future! Thank you so much for all the help.

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    ProcessTransparency

    Reviewed Dec. 19, 2017

    My experience with NDR so far has been excellent, everything has been explained clearly and comprehensible, I feel very comfortable with them. I would totally recommend them to anyone looking to solve their debt problems. The process is relativity simple.

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    Lilly increased rating by 1 star.
    Customer ServiceStaffTransparency
    After a positive interaction with National Debt Relief, Lilly increased their star rating.

    Reviewed Dec. 19, 2017

    I have been kept up to date on what is going on with my accounts. I can call any time and get answers. Have only talked to one person that really did not know what I was asking. I had to go into a lot more detail to get this person to understand what I was needing. All other contact has been positive and helpful.

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    Customer ServiceStaff

    Reviewed Dec. 19, 2017

    I have just signed up with National Debt Relief. The people I spoke to on the phone were very helpful, reassuring and courteous. They answered all of the questions I had. They made me feel like there was hope for my situation.

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    Customer ServiceStaff

    Reviewed Dec. 19, 2017

    Very easy once everything was off and running. Excited to have my first debt settled. The representative was very helpful and I was able to approve the transaction over the phone. The whole conversation only took four minutes. I’m so happy with the work NDR has done so far.

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    Staff

    Reviewed Dec. 19, 2017

    National Debt Relief has been extremely helpful and I would recommend them to anyone who needs financial assistance! The staff at National Debt Relief are very friendly and will work with you throughout the entire process. Getting behind in your bills is very stressful, but their system elevates stress almost immediately!

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    Transparency

    Reviewed Dec. 19, 2017

    The program could be made much clearer at the outset. Too much sales talk with the explanation of the program skipping over the major points and reacting sale jargon. Once I got through all the sales talk, the basics, are quite straightforward.

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    National Debt Relief Company Information

    Social media:
    Company Name:
    National Debt Relief
    Company Type:
    Private
    Year Founded:
    2009
    Address:
    180 Maiden Lane, 30th Floor
    City:
    New York
    State/Province:
    NY
    Postal Code:
    10038
    Country:
    United States
    Website:
    www.nationaldebtrelief.com

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