Buyer's Choice Award Winner

National Debt Relief Reviews

4,918,519reviews on ConsumerAffairs are verified
  • We require contact information to ensure our reviewers are real.
  • Our moderators read all reviews to verify quality and helpfulness.
  • We use intelligent software that helps us maintain the integrity of reviews.
+2 more
Author picture
Edited by: Amanda Futrell
Author picture
Fact-checked by: Jon Bortin

About National Debt Relief

National Debt Relief is one of the largest debt settlement companies in the U.S. Founded in 2009, National Debt Relief negotiates with creditors to reduce how much you owe on unsecured debts such as credit cards, personal loans, medical bills, private student loans and collections. It offers personalized plans to help you resolve debt, along with support from dedicated debt specialists.

Visit www.nationaldebtrelief.com
Pros
  • Free consultation with debt coach
  • Free debt relief quote
  • Numerous accreditations
  • Professional and responsive customer support
  • Easy enrollment process
Cons
  • Fees can reduce overall savings
  • Not available in all states

National Debt Relief Reviews

Over 50k reviews since 2016

Filter by Rating

  • (50,844)
  • (5,516)
  • (1,363)
  • (595)
  • (500)

Popular Mentions

    How do I know I can trust these reviews about National Debt Relief?
    • 4,918,519 reviews on ConsumerAffairs are verified.
    • We require contact information to ensure our reviewers are real.
    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Top reviews
    • Top reviews
    • Recent
    • Oldest
    • Most helpful

    A link has directed you to this review. Its location on this page may change next time you visit.

    3 featured reviews
    How do I know I can trust these reviews about National Debt Relief?
    • 4,918,519 reviews on ConsumerAffairs are verified.
    • We require contact information to ensure our reviewers are real.
    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Page 217 Reviews 42835 - 43035
    Verified purchase
    StaffProcess

    Reviewed Dec. 26, 2017

    Extremely Professional and easy to work with. Each person I spoke with was very helpful and answered every question I had about the process and what I might encounter along the way. Stress free. I feel like a huge weight has been lifted off my shoulders.

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed Dec. 26, 2017

    Both agents answered all my questions very thoroughly and made the process an easy one. The first agent was very thoughtful in getting through everything before the holidays and made me feel at ease. Settling debt is a stressful and scary thing, but there was no shame or judgment in any of our conversations. I really appreciated that!

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed Dec. 26, 2017

    Extremely helpful and informative. Really made what was a difficult transition and decision feel much easier. The person who helped me was patient in answering all of my questions. He also clearly spelled out how the program would work moving forward.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Dec. 26, 2017

    I have been with National Debt Relief for 9 months now and they have been wonderful! They have been helpful each step of the way and I am closer to reaching my debt-free goal than I have ever been! Being able to change my address and phone number on all of my accounts, so they deal with the phone calls has been wonderful! I haven’t even had to deal with any of the harassing calls!

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed Dec. 26, 2017

    Both people I spoke to were great about making sure I understood the process and am aware of everything involved. When I stopped them to ask questions, they respectfully listened to my questions and answered them with detail and confidence.

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed Dec. 26, 2017

    Great customer focus, answered all my questions, very friendly and supportive. They took the time to make sure I understood everything that was happening, always stopped when I had a question and made sure I knew what was going on before they continued with the process.

    Thanks for your vote!
    Verified purchase
    Transparency

    Reviewed Dec. 26, 2017

    Although I just signed up for assistance my entire experience so far has been easy and comforting. I feel relief knowing that in as little as 3 years I will be debt free. Everything is explained to me and time is taken to make sure that I understand.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Dec. 26, 2017

    I would highly recommend NDR. The sign-up process was virtually painless, and the representative were friendly, compassionate, and wholly professional. I can see why NDR has an A+ rating from the Better Business Bureau. The disclosures were clearly covered and I wound up with all of my questions answered. Thank you.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed Dec. 26, 2017

    So far so good, Katalina was my welcome call specialist and she was very sweet and kind and explained to me how this process will work. I am very appreciate of how open everyone I've communicated with so far has been.

    Thanks for your vote!
    Verified purchase

    Reviewed Dec. 26, 2017

    Was very glad two accts. were taken care of in the timely manner you National Debt Relief said. Continue to do a well job. Thanks again. was worried at first since it was taken long for acct. to get results until I understood the process.

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed Dec. 26, 2017

    I am profoundly grateful for the help I have received in getting set up with this program. The agent who assisted me was extremely kind and very informative. I know have a sense of hope about addressing my debt, and I can see this program serving as a successful way out of crushing debt.

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed Dec. 26, 2017

    I felt Like my National Debt Relief assistant was very kind and nonjudgemental I’d my situation. Very helpful and provided me with the information to get control of my financial situation. I feel very confident that I will have success with this program!

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Dec. 26, 2017

    NDR has been great to work with. I would recommend them to anyone struggling with credit card debt. No hassles or phone calls from creditors. Customer service reps are friendly and knowledgeable. They've taken the burden of dealing with the credit card companies away.

    Thanks for your vote!
    Verified purchase
    StaffTransparency

    Reviewed Dec. 26, 2017

    Both representatives were extremely helpful, clear and thorough. I appreciate the peace of mind that my accounts are in good hands and that I have someone to contact if I have any questions. We will have to see what the results bring.

    Thanks for your vote!
    Verified purchase

    Reviewed Dec. 26, 2017

    So far so good. NDR has so far resolved 3 accounts for me. I thank God for this service and am looking forward to the day when I am completely debt free and all has been resolved. This company was recommended by a friend of mine who did it and is now the proud owner of her own home.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Dec. 26, 2017

    The enrollment process was painless, the people polite, friendly and knowledgeable, willing to answer all my questions without hesitation. I would recommend to anyone trying to get out from under a growing mound of debt, not knowing where to turn for help.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Dec. 26, 2017

    From the first call I received (Rob **), the service was and is outstanding. I am ecstatic for N.D.R. family HELP. I can't thank them enough; THANK YOU SO MUCH. NDR has given me the opportunity to take a long and hard look at how to better manage my credit card. THANK YOU again.

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed Dec. 26, 2017

    Representative was very honest and thorough. I was not pressured into this program. I am going through a hardship and can only make minimum payments on my credit cards and loan accounts. I went on the internet and looked for an accredited company that can help me and they popped up. The reviews were great and I decided to go with them. I did not regret it.

    Thanks for your vote!
    Verified purchase
    StaffTransparency

    Reviewed Dec. 26, 2017

    Best decision I have made-in a long time. The moment I called to sign up I felt a ton of weight come right off my shoulders. Everyone at National Debt Relief took their time to explain everything to me in great detail. No pushing to sell their service!! Thank you everyone.

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed Dec. 26, 2017

    I got a divorce and so I had all that debt on me. The process with National Debt Relief took four hours on the phone and then a couple of days before it was finalized. So far, they're doing fine, but I don't think they're calling my creditors fast enough because I keep getting calls and letters from my creditors. I assumed that once I start with NDR, they would call all my creditors stating that they're in charge of it so the creditors would leave me alone, but that didn’t happen. They only call me when they're going to settle a bill. And the way that I understand it is that I have seven different debt people and as I paid those off, then I'd be done paying. Overall, they're awesome and I'd recommend National Debt Relief.

    Thanks for your vote!
    Verified purchase
    PriceStaffTransparency

    Reviewed Dec. 26, 2017

    I like National Debt Relief's ratings and the way that they worked with me, like their customer services. They went into real details to explain to us everything that we need to know, like it will take us a certain amount of years if we do it ourselves paying all the interests and our credit cards, and over ten years to pay out everything. But with them, it will take us no more than two and a half years. They also answered questions if we have them. The negotiators have done a loan and two credit cards in a span of six months. I'm really grateful that that's going down and they're really helping me a lot. Cost seems pretty fair. They're doing basically all the heavy lifting. If my friends were in debt like me, I will send them straight to National Debt Relief, no question asked, 100%.

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed Dec. 26, 2017

    National Debt Relief is negotiating my debt and I’m paying one monthly payment. The timeframe they gave me was forty-eight months and now I’m about six months in the program. They have lowered some of my payments. Their reps were all pleasant and any question I had, they answered it. Everything that I asked was done and I’m very comfortable with them. The payment plan they gave was good and it's easy to make the payment. The program seems very beneficial and I will recommend them.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed Dec. 26, 2017

    National Debt Relief has been very helpful, and I'm thankful that our communication is good. We've been doing our credit card debt settlement with them for almost a year. They are doing a great job and it has eased our stress for our situation. Our negotiator has been very good. We make our payments twice a month, and we have it on the fifth and the twentieth of the month. And we negotiated with that because it's better for us to pay half-half on our monthly payment. I'm very happy.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Dec. 26, 2017

    It was easy enrolling with National Debt Relief. They are good and so far, it’s been working for me. I get a statement every now and then but they could keep a little more in touch so I know where I stand.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed Dec. 26, 2017

    I love National Debt Relief. My debt-to-income ratio was very high and so I was looking to consolidate my credit and get it back to what it should be instead of what it is. I was doing some online research and they were rated number one and so I went with them to alleviate some of the debt that I have. I had to show them my credit report and then show them my bills to what I make and it was considered I'm paying more out in bills than what I'm making. I had to write a letter and I gave them the letter and then from the letter they were able to start consolidating my bills.

    They did an assessment of what they could do and so they took all my bills that I had and then my credit went from 700 to 300 in less than 30 days but I'm starting to see an increase as we start settling with these creditors. I had a $7,000 JCPenney bill. I had a $5,000 Walmart bill. That’s $12,000 that’s already been taken off of my credit. My credit score is at a 575 already and I’ve only been in it six months. It normally takes about three years to complete the program depending on what they can settle and if they can’t settle then ultimately there’s things that they have to do on their end to ensure that within that 39 months I'm able to get out of the clear with all my bills.

    Every time a bill is gonna be negotiated they call me or they’ll send me e-mail saying, “Hey, do you want to take this offer." The offer is half of what I owe or less than half and so it’s very easy for me to say, “Yes. I’ll take that half and consolidate that.” Or they’ll send me an icon in my e-mail and then I can say “accept” or “Let’s continue to negotiate” and so there’s always constant interaction. I'm impressed by their professionalism and the care about the person. They really want to see you make it. They want to see you prosper and that in itself you can’t measure that.

    They’ve made the commitment to ensure that I get the support and so I've gotten the support. It’s just adjustments that you have to make. I can’t go out and buy a brand new car but at the same time I see the light at the end of the tunnel. There’s no light in the tunnel when you’re paying minimum payments and you have $8,000 to $10,000 debt with creditors. So National Debt has impacted me to the point where I can’t go buy a house but I know three years will fly by and I’ll be able to do what I need to do.

    Also the person that I've dealt with has been very straightforward. There’s been nothing to where, “Hey, you guys told me you’ll do this and now it’s different.” They’ve stuck to what they were talking about. That’s something that I value a lot because you got a lot of people that say one thing and then you get in the program and it’s just like, “Ahhh… I didn’t sign up for this” and so it’s totally different. So if you want to get out of debt and you’re willing to do the footwork to get out of debt then this would be something that you should uptake.

    Thanks for your vote!
    Verified purchase
    Customer ServicePriceStaffTransparency

    Reviewed Dec. 26, 2017

    National Debt Relief could handle for me all the credit debt and loan I have at once and they had good communication from the get-go. The rep was nice and very informative. With any email I sent to him, he would get back to me within an hour at most. Even when I called and left a message, he would return my phone call almost immediately.

    The enrollment was through phone call, going through information and steps that I would need to take. I asked a lot of questions over a couple of weeks until I decided to go through with the program. We did a background check to see how much debt there really was then they tried to come up with a payment plan for it all and then I agreed. I was comfortable with the payment plan and the cost for the service is good. I'm still in the beginning stages but already one step further so I'm waiting to accept the terms. Overall, working with National Debt Relief has relieved a lot of stress. I've also told a friend of how easy the experience was then I referred her and she’s signing up with them.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Dec. 26, 2017

    I would recommend National Debt Relief. They are a good group to work with. When I googled the best debt relief company, I read some good reviews on NDR so I used them since I was looking at consolidating some debt. I used their services to negotiate my debt down to a lower premium that I can afford. During the enrollment, they had me compile all of the most recent bills associated with the different credit lines or the people I'm indebted too. I scanned the bills over and sent it to them then they put together a plan and restarted drafting out of my bank account every couple of weeks. Then, they did all the negotiating on my behalf.

    They asked me when I wanted to be debited from my account and they made sure that it was an amount that I can afford. Their service is on point but they probably have a charge fee for working out a deal with me but they don’t ever say. I had a Citi credit card debt for $7000 and they negotiated with Citi to get them down to $3500. I needed to be debt-free and they did what they told me they were going to do so it’s working good. Their customer service is good and they answer my questions.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcessTransparency

    Reviewed Dec. 26, 2017

    I was busy out of a job and was unable to just get rid of my credit card payments so I sought help from National Debt Relief. Enrolling was quick and easy. I called a gentleman. He was pretty detailed with his explanation and went through a plan with me on how soon the debt will be paid off with National Debt Relief as opposed to if I decide to stay and just pay my credit card payment.

    The program has been good for me. I've reached a settlement with my creditors. I'm currently just on a road getting debt-free with my creditors. I'm starting this month. The guy that I initially got in touched with got into a plan with me on paying my monthly statements. He basically split it because I wasn’t able to do it as a whole that time. The representatives at NDR have been pretty helpful. Every time I called, they go over my plan as a whole and always ask me if I need any additional help with navigating through the website. They're working pretty good with getting me out of that debt that I'm in. I'm definitely optimistic. Hopefully, in the next two or three years, I'll be debt-free based on what they made out for me.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed Dec. 26, 2017

    I had a lot of debts and when I signed up for National Debt Relief's debt settlement program, I had my own person assigned to me. He walked me through the enrollment process and everything was sent electronically and signed through electronic signatures. I told them what I needed to be around and they let me know whether or not it would work or if I was completely out of my mind. It was a give and take type of situation. They had my monthly payment fit in to my budget and if I need to move a date, it's really easy to do on their portal. When I have questions, I call their negotiator and they always get with me.

    I've been with the program for about six months. I've settled with three of my people so far and now I don’t have to have the daily stress of the minimum payments every month. I'd tell my friends to give National Debt Relief a call and see if they think it's something that would work for them. However, I won't have much interaction with National Debt Relief until more money is on my account. I also wish that they reached out to everybody earlier, but it is what it is on that one.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Dec. 25, 2017

    I went from two incomes to one and there was a lot of credit card debt that I couldn’t meet anymore at that point. I tried a title loan on my car and that just made it worse. National Debt Relief's name sounded familiar, and I only saw overwhelmingly positive reviews about them. They also had the Better Business Bureau certification and that made me feel a bit more comfortable than with some of the other credit advisory companies. There's a lot of talk about scams with other companies, and I didn’t see any of that with NDR. I gave them a call and started with the program.

    During enrollment, there were a couple calls and documents I had to sign and I had to go through the whole initial spiel, but it was very easy. NDR first closed the accounts so that the accounts didn’t continue amassing interest. Then they negotiated and settled amounts drastically lower than the original balance. That contributed to a savings account and then they make the payments on my behalf.

    The customer service people on the line have been really good when I have a question or when I make additional payments to speed things up. They give me a call occasionally whenever they’ve reached a settlement with one of the accounts and they let me know to get my signature off on that. Everybody was awesome and it’s been a really good experience. They get a reasonable chunk for each settlement that they make for me, but compared to what they save me and the fact that they close the account, it’s worthwhile. I’ve already recommended them to others, and if anybody's in a situation like that, I would recommend they look into National Debt Relief.

    Thanks for your vote!
    Verified purchase
    Customer ServicePriceProcess

    Reviewed Dec. 25, 2017

    I did most of the enrollment online and then someone from National Debt Relief contacted me. It was great. They were helpful and the process was done in a timely manner that I wasn't on the phone for a long time with them. The price they gave me was reasonable so it worked out on my budget. For the most part, the experience has been fine. I started in June and they have only settled two out of all my things. It has put me in the bind right now but I do know that once they start paying stuff off, it will get better.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed Dec. 25, 2017

    I have a family member who's with National Debt Relief and he told me that they are good, so I went with that. They’re helping me to lower my debt and finish it off. Their reps have been very helpful. They send me a lot of emails and they call me when there’s any new updates, so it’s been simple. Now I don’t have to be paying 20 different banks. I just have to pay one that covers everything. They got the job done and I have no complaints.

    Thanks for your vote!
    Verified purchase
    Customer ServiceProcess

    Reviewed Dec. 25, 2017

    I had some credit card debt and I wanted to get some negative stuff off my credit so that in the future, if I needed to buy a home or anything else like that, my credit would be okay. The process with National Debt Relief was not difficult and there wasn’t a lot of paperwork. They call you ever so often and negotiate with the people you owe money to. They ask you if you think the amount is fair and they take it from there. It worked fast. They’ve been working to take a few things off, but I still have to wait. I would refer NDR to family members if they need it.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Dec. 25, 2017

    I needed too much money to declare bankruptcy and National Debt Relief was the first thing that popped up on the internet that was decent for a debt settlement. Signing up with them was very simple. It only took less than half an hour. We had a list of all my debts, they pulled my credit report and set up a plan for me. It's a tight plan that they have, but they're always very kind, positive, and helpful. I like their overall customer service. So far, I’ve eliminated almost a quarter of my debt. The fee was a little steep, but they also handle all the calls. For what it costs, it's about the same if I would've done it myself, but it's just nice to have them handle my debts for me. I only have six months since I started this and it resulted in a lot less stress in my life on a daily basis. I'm pretty happy with NDR.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Dec. 25, 2017

    I was accumulating debt. I called NDR and one of their reps answered. He asked me questions and I told him what was going on. I want to go for the program and they asked me about how much I owed and my credit cards. They settled a lot of debt for me. However, they called me and asked me if I wanted to get a loan. I didn't want to pay more than what I was already paying and I was trying to get out of debt. Other than that, everything is pretty good so far.

    Thanks for your vote!
    Verified purchase

    Reviewed Dec. 25, 2017

    I had to close a business since the mall I was in went bankrupt. And when it closed, I was overwhelmed by debt. Now I'm doing a debt liquidation program with National Debt Relief, their sales pitch got to me better than everybody else’s. They’re all great and so far, they’re helping me close out my debts just as quickly as I can and negotiate to reduce my debt with my credit card holders and still pay good on my debt without having to file for bankruptcy. I’ve only been in there six months and I'm paying monthly. We’ve already got two creditors cleared off. Hopefully, we’ll add the others real quick. Working with National has reduced my stress.

    Thanks for your vote!
    Verified purchase
    Customer ServicePriceStaff

    Reviewed Dec. 25, 2017

    National Debt Relief has nice customer service and they are polite and easy going people, but I was concerned about the high fees that they charged me and I didn't understand it. I did two payments of 500 and 650 dollars. They paid my debt collector 50 dollars each and then they charged me 550 dollars upfront. I owe Chase Cars 2000 and they’re sending me a settlement for 1800. National Debt will charge me a thousand dollars for that. I also had a settlement with American Express, Bank of America and Capital One. I used to pay them 75 dollars every month and I thought National Debt Relief will help me out with that, but I figured out I can’t pay all this money for them. I will just call my collectors again and I will go ahead with all settlements that I have if they can do that.

    If National Debt Relief had so many people and they're collecting a little amount of money from everyone, then they would have more business instead of one like me who just cancelled the contract because of that. They told me that it was going to be 25 percent, but I thought it was from the settlement and not from the whole amount. I will just put that money in my debt so I can get rid of it.

    Thanks for your vote!
    Verified purchase
    Customer ServicePriceStaffProcessTransparency

    Reviewed Dec. 25, 2017

    I needed help getting back on the right track financially. I have talked to other people who have been in the same predicament and National Debt Relief came highly recommended. National Debt handled pretty much everything. What stuff I did have to do, they walked me through it and they made me feel like somebody cared and it wasn't all my fault. We didn’t read the fine print that after such and such the interest and all those stuff was gonna go through the roof and we hit that point with our credit cards and that’s what nailed us. They told us that we are by far not the only family that’s ever hit that point. I was ashamed of the fact that we let things go the way they did and they would say, “You don’t have to be that way. It happens. That’s why we’re here. We’re gonna help you get this taken care of”

    The program has taken a lot of stress off our family. I know it’s being taken care of and so I don’t worry about it. We don’t have it so we don’t spend it. That’s pretty much it. It’s been a good program. I know we’ve taken care of some debts. Basically that they would handle things. It’s just a relief. I don’t have to worry about talking to these people and they take care of it. It just made everything a lot easier.

    And if I have a question I can call them and I don’t get the runaround. All their people are very well trained. I would recommend them to anybody. We have one payment. We give it to them and they disburse it. We appreciate what they’re doing to help us. I don’t want this to sound the wrong but I hope I never have to call them again. But I know if something does happen that they’d be the ones I’d call. So if anybody wanted to get things taken care of, clean up a mistake, they’d best call them.

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed Dec. 25, 2017

    National Debt had a good grade with the National Business Bureau and I also had heard a lot of good things about it. I had a lot of debt and was having a very difficult time paying it off. I reached out to them and we’re just at the beginning of the program but they're doing a really good job so far. The enrolment process was easy. I talked to them and viewed our accounts. National Debt's negotiators were very knowledgeable. I really like the company and how good they’ve been with us and I feel like they’re helping us out.

    Thanks for your vote!
    Verified purchase
    Customer ServiceOnline & AppStaffProcess

    Reviewed Dec. 25, 2017

    I got a consolidation form National Debt Relief due to an unexpected financial situation. I read through their website and information, and it seemed to me that it was somewhat better than the other ones that I have been familiar with. I completed all the paperwork, including a listing of which debts I wanted to include in the consolidation program. The negotiator seemed to be very knowledgeable. He initially contacted me and discussed whether or not some certain debts could be approved. He was very efficient in reviewing the debts, telling me which would be automatically excluded because I’m under the program guidelines they didn’t qualify, and the process went pretty rapidly.

    He asked me what I felt comfortable with, what my payoff goal was, and when I want to have those debts paid off. He pretty much worked around the information I provided. He also gave me a payoff date based on what I was looking for in the program, as well as an estimated monthly amount. He provided me with pretty accurate information from the offset. I’m really pleased because I noticed immediately that I stopped getting a lot of collection calls. So, they work pretty quickly in dispersing the first payment and communicating with my debtors. NDR accomplished everything that I set out to do with working with them, and it has taken a lot of financial stress off.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed Dec. 25, 2017

    I was over my head in debt. And with National Debt's help, we are in the process of clearing up some debt. So the program is working. National Debt had good reviews and they were approved by the Better Business Bureau. And enrolling with them was not very difficult at all. There wasn't a lot of paperwork, and their guys were very helpful and walked me through any questions I had over the phone. I felt very comfortable working with my negotiator, too. Some of the payments are manageable. I send a payment every month and then National Debt divides it between the creditors that we have settled. National Debt relieved some stress. It's tough in this day and age not having any credit to fall back on, but these are the things you have to do to get out of debt.

    Thanks for your vote!
    Verified purchase
    Customer ServicePriceStaff

    Reviewed Dec. 25, 2017

    I’m on a fixed income and I’ve got enough income that I would be able to pay off my debts. I could pay the principal, but then the interest that would add on to each account would be growing. That got me interested in NDR otherwise, I was making the minimum payment, and the debt was still going up. I had one company tell me that they weren’t legit, which I didn’t believe. When I went online, it was debtrefief.gov, and I’ve got notification from them which was debtrelief.com, which I didn’t understand why it changed from .gov to .com.

    I took for granted what they use to notify me if things were going on. I thought they were a government agency, that’s why I went with them. What I didn’t understand either was the notice that I was getting from the bank. It was from Synchrony and I wondered how I got involved with them. And then I realized now that whatever they get from me goes into that bank and that bank does the paying. It was not going to a government agency and it was being handled by a financial institution, which NDR was in business, too. They told me in six months that everybody would be notified but there’s one that keeps pestering me, and I told them that NDR would be handling them, but it would be six months before that. When I went with NDR, I told them two accounts that I had made a bank loan to cover a credit card.

    I’ve been paying them minimal, and they’re still gunning me for a lot more than I’m paying, because I was advised at that time to give them a partial payment, in which I gave them very little money, just enough to show I’m paying, and that within a six-month period, that NDR would be notifying them what’s going on, because they were the only two banks that I didn’t write a letter to them saying I want to close my account. I wrote them a special letter telling them I’m closing the account, and I would try to inform them every time I’m contacted that I was in a debt relief program, and eventually, they’ll be dealing with each one of them.

    It’s been longer than six months now, and they told me to do this for six months. I had another Citibank account which they already paid off. They’ve called me about once a month after they received my payment, and they let me know what they’re doing. A lot of people are skeptical of all the scams. I had a sister-in-law who got caught in one with IRS, and she sent over $10,000 out of this country on a Visa card so, I’m very alert and very skeptical on things. She was told that they could not do anything since the people who took her money are not in the United States. I'd recommend National Debt Relief.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Dec. 24, 2017

    We found ourselves in a difficult financial crises. With the holidays imminent there was no chance of Christmas in our home. I caught the ad on TV and called. I spoke to a very nice gal. She was professional, caring, and very informative! We feel this huge weight lifted from our shoulders and are committed to the program to become debt free!!

    Thanks for your vote!
    Verified purchase

    Reviewed Dec. 24, 2017

    I was very excited on the quickness it took since enrolling for this service. I hope the rest of the negotiations are quick and easy like this one. It was a quick decision to agree with the agreement and how it all was completed. This by far is the smartest decision to repair my credit.

    Thanks for your vote!
    Verified purchase
    Customer ServiceTransparency

    Reviewed Dec. 24, 2017

    So far, it's been an amazing experience with the debt load off my shoulder. NDR has been very consistent with email if something changes, my account up to date, and definitely answer all my questions that I ask.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Dec. 24, 2017

    Wow! It has been a long time for me to get to a place where I reached out for help, and when I did, National Debt Consolidation Services were there to help me. I have been working with them for a few months, and have already received my first settlement offer from a creditor! I thank God that they were willing to help.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Dec. 24, 2017

    My husband and I enrolled just a few months ago and National Debt Relief has already cleared up almost 20% of our debt! Seeing that email from the success team in just a few months regarding a settlement from one of our biggest creditors, it was a huge breath of fresh air.

    Thanks for your vote!
    Verified purchase

    Reviewed Dec. 24, 2017

    Although it took me awhile to build up my account, NDR is doing an excellent job negotiating with my creditors. This removes a huge weight from my shoulders. This group is really the "real thing", unlike some of the late night ad and spam set. I would recommend NDR to anyone who has a problem and is becoming overwhelmed by their debt. This really is a solution!

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Dec. 24, 2017

    My representative was more than helpful and provided great customer service when assisting me. He was very knowledgeable with the services being provided and helped me to understand in great detail the kind of benefits I would be receiving from the decision I made. He was very personable.

    Thanks for your vote!
    Verified purchase

    Reviewed Dec. 24, 2017

    I didn't know where to turn with the overwhelming debt that I had. This company has rescued me and with time and patience I will be back on my feet once again. If you are in financial failure or have financial stress this is the company to go to for help.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Dec. 24, 2017

    Cadesha ** was magnificent. Easy to talk to. Very courteous. She was very thorough, Compassionately listened to all my concerns. Answered all my questions. Made me feel at wade. She went above and To make sure I was comfortable. She spoke from the heart and not a cue card which meant a lot. Tone of voice was caring. Listened very well.

    Thanks for your vote!
    Verified purchase

    Reviewed Dec. 24, 2017

    Service great. Resolved a settlement in less than 5 months and cut the remaining balance in half. Would definitely recommend this company to friends and family struggling to make ends meet. Monthly payments are at a reasonable amount. Thumbs up!

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Dec. 24, 2017

    Synchrony Bank had morphed my account like Toys“R”Us and PayPal and some other accounts I had. They were making it really miserable for me to deal with anybody. Credit Karma recommended National Debt Relief so I gave them a try. I called NDR and then they called me back. The rep asked me what account I had, then I gave them all my accounts and showed the guy that I owed so much. I signed up for 48 months and I've only paid 10 so I still got 38. We're taking baby steps right now, but I've resolved a couple of my accounts, which is good. They settle for less and then make monthly payments for me.

    In the past, I had Take Charge America and they were super slow. With NDR, it's taking too long and they take too much money, but they work, which is good. However, I don't deal with the same person all the time. It's always somebody else. In the past, Take Charge America was good because I always had the same girl and it worked out pretty well. If NDR can get a guy that is stuck with you all the time, instead of you calling and them going through your file to see what's going on, that would be the best bet.

    On the payment plan, I got an assigned amount each month and I spread it in two. The payments are stiff and they got all the things that they don't tell you about when you sign up. I've paid $8 and change extra every month and I don't know what it's for. They told me about it and I forgot its purpose, but they didn't tell me at first and I had to find out by calling them up. But I've got no problem with NDR. If I want to pull out with them, I can always pull out and just get somebody else to do my work. Unless something suddenly comes up, I'll leave them but other than that, I'm okay with it. I'm not happy but I'm satisfied.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Dec. 24, 2017

    My husband was in the Marine Corps and after he retired, we moved back to this home state of Missouri. We incurred some debt in California. We needed to fix our credit to buy houses. My mom had done debt consolidation programs before. It helped her out, so we thought we'd give it a try. The enrollment process with National Debt Relief was really easy. I just called and gave them what information they needed from me. We set up the plan that was fit for us and what our budget was.

    We've started with roughly $17,000 in debt. As far as our active debt, they’ve consolidated it over half thus far and only have dealt with half of the creditors that we have. They’ve saved in a lot for us so far. We haven't even been in the program a year yet. It's easy paying one person and they take care of everything for me. I'm not having to write six different checks to six different people, trying to make sure I mail them out in time and make sure to get the amounts right.

    Thanks for your vote!
    Verified purchase
    Customer ServicePriceStaff

    Reviewed Dec. 24, 2017

    I had credit card bills due to an on-the-job injury. I went on the internet and National Debt Relief had a high rating. I called them up over a year ago and the enrollment process was smooth. I didn’t have any problems. They said they could help me and worked out what I could afford to pay a month. You always wish it could be more but you do what you can. Everybody was helpful and my experience with National Debt Relief has been fine. I'm about a year in out of 42 months. They’re keeping my creditors off my back and settling on a reduced amount, keeping me out of debtor’s person.

    They're contacting the companies one at a time and seeing what they can drop it down to. They could drop it a little more but it is what it is so they reduced it by 46% or so on most of them but I've had an offer to myself for less. They consolidate it all together, that I can't do. I would recommend it to anybody that is in financial need. The price is fair and the cost in relation to the quality of the service is good. National Debt Relief has made life easier. My debt is one last thing to worry about.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Dec. 24, 2017

    The folks that I've spoken with at National Debt have been really helpful. I started working with them last Spring. And the monthly fee is really nominal and so far, their service compared to the expenses is not a problem. I once stood about five hours on the phone with a couple of different people, and they have been really patient. They were interested in talking with me, so it has been a good experience. I got five different creditors who I was working with and it took more time than I was comfortable with for NDR to come up with the numbers that they could agree on with the creditors. I could barely request for it to speed up so it was a weight off that things started to kick in recently and that two of the creditors had agreed to a number.

    NDR works with a company that I make monthly deposits to. And they hold that money and escrow, which is then being used to pay back the debt. They got a lot of really negative presses online, though. I checked customers' reviews about them, and some had made deposits, in some cases large amounts, over an extended period of time and they didn't get their money back. It wasn't applied properly or they completely lost it. I panicked for a while and called NDR a couple of different times and expressed my concerns, but they just read scripts to me. I interrupted them when it was obvious that it was what they were doing. But when I spent some time on that escrow company's website, I saw that my money was there. And around that time, a couple of the creditors also had consented to agreeable numbers for me to pay back.

    I feel comfortable with them now, but I still don't know too much about them and I can't explain the negative press that they've gotten, which is a concern for me still. NDR would do well to correct their relationship with the escrow company. They appear to be two distinct individual organizations when one would look online and they don't appear to work very well together. So, it would benefit them a lot if they could develop a more harmonious partnership that lives on the internet. But so far, my experience with NDR has been positive and I would recommend them.

    Thanks for your vote!
    Verified purchase
    Customer ServicePriceStaff

    Reviewed Dec. 24, 2017

    Some of my debt were already in collection and I was trying to find a way to consolidate them into one account. I saw National Debt Relief has good reviews so I gave them a try. The people at National Debt Relief were really helpful. They respond to my emails rapidly, and most of it was the time that they gathered all the information and talked to the accounts. They were efficient, accurate, and on top of the game. The cost of the service was worth it as they were able to consolidate the accounts in one payment in a fast phase. So far, it has been great and I would definitely recommend National Debt Relief.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Dec. 24, 2017

    I was a little over my head with debts, and I turned to National Debt to settle them. I saw what the Better Business Bureau said about them and their ratings and they had a good reputation. It was an extensive application but it was easy for me. My debt amounted to eight people and National Debt Relief is making arrangements with my debtors to pay off my debts. They have settled with 25% of my debtors which is two out of eight.

    The salesman and I get along fine. If I have a question, I'd call him and he would answer promptly and coherently. But the best part about National Debt is when they are ready to make a settlement with one of my debts, they'd call and ask if I approve it or if I reject it and have them get a better deal. But with the two deals they’ve called me, I've approved them right away because I think they know more than I do. They told me what arrangements we could make for my paying off the debts and I agreed to it. I feel very comfortable working with them which has made life a little easier. I'm very satisfied with them but I won't be referring them to anybody because that would mean I would have to admit to my friends that I have debt problems. I don’t even acknowledge that I know National Debt Relief.

    Thanks for your vote!
    Verified purchase
    PriceStaffProcess

    Reviewed Dec. 24, 2017

    At a time when I had lost my job and bills piled up, National Debt Relief was the first thing I had found. They asked me a couple of questions and what bills I wanted to enter into the program when I enrolled with them. National Debt Relief does debt consolidation for me and everything has been positive with the negotiator. He was very knowledgeable, very willing to help, and I haven't gotten any type of backlash. The program had started to help me become debt free and I wish I could've been in more on top of it sooner, so I could've gotten it taken care of better. I've been in the program for a year and a half now and they're providing good service. They don't charge any crazy amount but unfortunately, I fell behind. Still, it works out and it's really convenient to have everything bundled together, instead of me having to pay the debt and then pay a different payment for the services on top of that. That is something I enjoy a lot.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Dec. 24, 2017

    I got overwhelmed after going through a breakup and National Debt Relief is helping me with debt settlement. Getting enrolled was as easy as anything and all I did was give them my account information. Their negotiators communicate well and it was impressive how low the offers they were able to get. So far, they've resolved a couple of accounts and being in the program has gotten rid of our stress. We don’t spend out on stuff that much and I'm glad it has been taken care of. They also gave me payment options that I could afford. Overall, the service is good and it is worth it.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Dec. 24, 2017

    Their enrolment with National Debt Relief was a step by step thing that progressed online. They gave me choices and I answered the options. They're reputable and I have a payment plan for three years with them. I'm close to two years in and everything that they've negotiated seemed fair. I could have contested some of it but they were not really worth it. I've whittled down my debt considerably. I pay a reasonable amount every month and that's good with me.

    I don't know what percentage of what I pay goes to NDR though. But whatever it is, it seems to be fair because I was looking at 20 years of debt payments and three years is a lot better. Their consistency is good and they get results. As a matter of fact, there was a credit card company that continually called and harassed me and they got me a settlement from that company because of that. I'm very satisfied and I would certainly recommend NDR. They are effective in their efforts to resolve the problems.

    Thanks for your vote!
    Verified purchase
    PriceStaffTransparency

    Reviewed Dec. 24, 2017

    I talked to people I know who dealt with similar issues and even people I didn't know who had massive amounts of credit card debt that used National Debt Relief to reduce their debt in the past. I've got friends and family who used them and said they had a positive experience. I just finished grad school and I'm teaching. But if you don’t get to teach a summer class you don’t get a paycheck for three months. Even though I got a class, my entire summer pay became equal to what I would make in one month. That’s how the state handles our salary and so I was able to make minimum payments on my credit card debt. But with my salary dropping by two-thirds per month for three months, it was either make payments or pay rent.

    I had to figure something out, so I called National Debt Relief and filled out a form. We went through my bank information and they got my social security number notes. I signed a power of attorney to negotiate and represent me if necessary, and then each month there's a $507 that I pay over into an account that they use to negotiate settlement with my creditors. When an offer is on the table, they will call me to ask if I am willing to accept the offer and they will discuss if they think it's a good one.

    I've worked with them since mid-July and my debt is slowly becoming resolved which is awesome. There was miscommunication early on, but that could also be because sometimes there are dead zones while using cellphones and you don’t hear everything correctly, and I was also dealing with surgery on my throat for thyroid cancer so I couldn’t really talk as clearly as I wanted to. There was a time that I requested to change the date of payments, but apparently that was only good for one month. So it went back to the original date the next month. I didn't realize they've done that and it cost me to be overdrafted. Perhaps they may not have been clear or I may have been not paying too much attention because I called from my office and tried to do other things at the same time.

    But other than that, I've got two of my smaller debts taken care of. Seeing what would have been $7500 in debt being settled for $950 is awesome. I'd like National Debt Relief to move a little bit faster, but I understand the process and negotiation takes time. And I know it's going to take about three years to finish. But it's good enough for me at this point.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcess

    Reviewed Dec. 23, 2017

    It was fantastic and overall I had no problems understanding the program. Very well spoken and very understanding. Willing to answer all my questions and very professional in all aspect. I am looking forward to getting out of debt soon and fast.

    Thanks for your vote!
    Verified purchase
    Process

    Reviewed Dec. 23, 2017

    National Debt Relief helped me by resolving all of our debt through negotiation; saving my husband and I thousands of dollars! We are very pleased with how easy they made the whole process for us, as well as how connected they stayed with us throughout the process, too!

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Dec. 23, 2017

    I join the program in August 2017. A month later my whole family was victim of hurricane Maria and National Debt Relief make it so easy for me to take care of my family financially. They were very understanding and one of my accounts already been settle. So far my experience is been great and I'm not struggling paycheck to paycheck. THANK YOU NATIONAL DEBT RELIEF.

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed Dec. 23, 2017

    I was so concerned about getting in this program, but after unforeseen circumstances I had no other choice. I researched the company with the BBB and found it to have high reviews. As of today, they have shown me to a reliable, customer service focused and effective. I am happy with the results as of today, and would recommend to any friend in need.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Dec. 23, 2017

    They are extremely thorough, considerate, kind, and responsive. They make customer service there #1 priority. I have loved working with them. Any questions you have, ask! Even though they may not have an answer immediately, which is rare, they will find one, and get back to you.

    Thanks for your vote!
    Verified purchase
    Transparency

    Reviewed Dec. 23, 2017

    When we first signed up we got the amount $944.00 per month we would be paying. When they came with the first complete negotiation of the credit card they asked for an additional $7000.00 plus $. We were not explained this in the beginning.

    Thanks for your vote!
    Verified purchase
    Process

    Reviewed Dec. 23, 2017

    The best thing I ever did was sign up with National Debt Relief! I have already saw amazing results after only 6 months in the program! Thank You National Debt Relief! Highly recommended, and backed by the Better Business Bureau, get started today!

    Thanks for your vote!
    Verified purchase
    Process

    Reviewed Dec. 23, 2017

    The NDR program has made a tremendous effort, with great results in decreasing my debt with creditors. Going forward, I realize that I must make wise decisions with my finances. I am eternally grateful. One day I will be able to see a brighter future.

    Thanks for your vote!
    Verified purchase
    StaffTransparency

    Reviewed Dec. 23, 2017

    Very good at keeping me up to date with everything. Great people to work with. Thank you for all you do. I am glad I went with National Debt Relief. They are a class act. I feel so much better knowing they are fighting for me. I will never put my self in debt like that in the future. Thank you so much.

    Thanks for your vote!
    Verified purchase
    Customer ServicePriceStaff

    Reviewed Dec. 23, 2017

    I was in debt and and National Debt Relief negotiated the debt settlement. The representatives have been great, except for a couple occasions when I had asked them to postpone a payment but I ended up not getting them anyway and it caused some overdraft. The cost has been good in comparison to the quality of service and the payment plan has been reasonable. The last settlement that they negotiated for me was a Chase account and Chase was playing hardball and wanted things structured in a certain way. But at the end of the day, National brought a $13,000 debt down to about $3,000 so I can't really argue too much with them. National Debt Relief has impacted my life for the better. Others should give them a call and see what they can do for them.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Dec. 23, 2017

    I was very pleased at the professional assistance I receive from Robert **. He was very sincere and prompt to getting me the relief from my debt. I was very pleased at how your company was able to reduce my debt and the time I'm able to pay off my debt.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Dec. 23, 2017

    They were very easy to work with, and Super friendly. The whole process was easy to set up. We are looking forward to being debt free. Thank you Tangela for all your help in the set-up process. I would recommend National Debt Relief to anyone serious about becoming debt free. We should of done this years ago.

    Thanks for your vote!
    Verified purchase

    Reviewed Dec. 23, 2017

    My experience was very comfortable and relieving to know that Dorian ** was on my side and interested in my well being on this sensitive issue of debt relief. I was worried about revealing my sensitive financial information. I will recommend NDR to everyone. Thank you Dorian for your genuine help.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Dec. 23, 2017

    I was a little skeptical at first. I thought things were moving a bit too slow. After the wait I started to see results. I'm very impressed. They were very professional and I really do appreciate this company. They know their job. I would most definitely recommend them.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Dec. 23, 2017

    I feel confident knowing that National Debt Relief is on My Side! They are friendly and easy to work with! Never thought I would have to resort to this but they are great! Did not at all make me feel bad about my situation. Very helpful and very knowledgeable... Very understanding to my situation.

    Thanks for your vote!
    Verified purchase
    StaffTransparency

    Reviewed Dec. 23, 2017

    I feel that NDR has been a great partner in assisting me with my debt issues. Everyone has been very responsive, professional, able to explain things clearly, and has empathy and an extensive reference background. I appreciate NDR and their employees going to bat for me.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Dec. 23, 2017

    They are always so nice and respectful and do everything in their power to help your situation. They have always been available for questions and answer them with sensitivity and knowledge. They are saving me from bankruptcy, and for that I'm very grateful!

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Dec. 23, 2017

    Nice and friendly representatives that are willing and have patience to take time with the customers that want help. Appreciate all the extras you have gone the extra mile to make me feel relief. The specialist went thru all the plans to fit my needs. Thank you and I know I made the right choice team.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Dec. 23, 2017

    So far, I am happy with the professionalism of the agents I have corresponded with via telephone and email. Also, I was pleasantly surprised about the quick turnaround time to see some movement in the start of negotiations to begin resolving my debt. It was a nice surprise to recently find out that two of the debts submitted are on the way to being eradicated in just a few months. I can't wait to hear about the next one. I am well on my way to becoming debt free and that is very exciting to me!!

    Thanks for your vote!
    Verified purchase

    Reviewed Dec. 23, 2017

    It was good to see that things are starting to move as I can't wait to see the rest of them start to get smaller until I can see a light at the end of the tunnel. I am very thankful that I was introduced to your company.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Dec. 23, 2017

    So far I have had Excellent Service. The people are nice and friendly. It has been a great experience so far. My have resolved most of my debt quickly. I have mentioned National Debt Relief to a couple of people I know who are struggling like I was.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Dec. 23, 2017

    I sought for debt relief help so I could get my debt paid off, and I went with National Debt Relief because of their rate. They asked me how much I had in debt, what was due, and they went from there. I’ve been with them for four months, and instead of spending $1000 a month, I’m only paying about $400. They addressed me over the phone, and their negotiator was very good. I have a good deal at 8.14%, and most half my unsecured loans, I’ll never get it that cheap. I am on autopay, and out payment plans are going pretty good. NDR has saved me a lot of money, and I’m a lot less stressful.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Dec. 23, 2017

    National Debt Relief worked on giving me a loan. Getting enrolled in their debt settlement program was okay, but there were a lot of things they mentioned that I had to do, so it had taken a while. Other than that, my negotiator was good. And I would recommend National Debt Relief.

    Thanks for your vote!
    Verified purchase
    Customer ServicePriceStaff

    Reviewed Dec. 23, 2017

    I have a lot of debt and it was getting very tight. Every single month, I make a payment and I felt like my debt was never coming down because of the interest with all the credit cards and others they had. National Debt Relief provided a settlement program for me. The guy helped me throughout the enrollment process. He answered a lot of questions and I wanted to make sure that I got every single little detail before I sign myself because I knew that it was going to take a hit on my credit. The enrollment was quick but he wasn’t too specific in a certain detail which was what he informed me when I was looking into the program. He was very specific when he told me that NDR takes their money once I’m done paying all my debt. I found out that it was not that way, they take the part of their money when they make a settlement with somebody. They take out their money at that time and that upset me.

    The program was for 36 months and I’ve been in it for about a year. With this program, I got one account settled and I have two being settled right now. Also, it helped me and I’ve had at least some flexibility. This month, my husband was put out of work because of the holidays so he had to be off work for three weeks and I was able to talk to NDR to lower my payment for this month to something I can work with. It was a plus because before I wouldn’t have been able to do that as I would have to make every payment to every credit card. I’ve had good service with most of the customer representatives. They’ve been very helpful and courteous to me but I have had three whom I have spoken to and were a little bit rude. NDR helped me get some debts paid off in a way that I can. It has impacted my credit negatively but it has been helpful for me.

    Thanks for your vote!
    Verified purchase
    Customer ServiceOnline & AppProcess

    Reviewed Dec. 23, 2017

    National Debt Relief has good reviews so I had them settle my credit card debt. The application process was easy. They called me and asked me a simple question. Then, they looked at the amount of debt I had, told me what my minimum payment needed to be and I approved it. The program has settled some of my debts and I like the settlements that I've received so far. NDR is a good company and I'm happy I went with them. They're worth it.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Dec. 23, 2017

    I couldn’t get to the point where I could keep up with all my credit card accounts I got over my head. National Debt Relief took all my credit card accounts and now, I pay a monthly fee and they make deals on each one as I go. They let me know when they make a new deal, and I approve it. One person set me up, then I received a call every so often from different people. They're professional and they took care of everything.

    National Debt Relief told me how much I needed to pay for a month. Right now I'm out of work, so we reduced that to a half for a few months until I get back to work. Working with them makes things a little easier 'cause I was going to wreck my credit anyway. There was nothing I could do. I made too much money to not do a bankruptcy. This way, at least all the creditors get something and I'm not just leaving them. At least we're making deals and settling these accounts, which I feel a little better about. There's a couple of accounts that say they're not going to accept, but we'll see what happens. I'd definitely recommend them.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Dec. 23, 2017

    I wanted to get some of my bills consolidated to one payment a month. National Debt Relief was referred by another debt relief company. I read all the reviews and it had 5 stars and everybody said very positive things about them. And then, I liked the level of care from the representative at the initial application process. And also, their representatives were very thorough, very polite, and very knowledgeable. They didn't try to talk over me but they listened to me. And then, the processing was done in an hour and now, I just pay a monthly payment.

    NDR has done a good job. And before they make a decision, my representative lets me know and he presents the pros and cons. He gives me what his recommendation would be. But still, he lets me make the final decision. When I had been with them for four months, they had already negotiated some of my creditors. And in a year, they got together four of my creditors. The timeframe they gave was 34 months but since they were able to negotiate with the creditors sooner, it had cut almost a year. I will absolutely recommend them. I have given my friends and family members their telephone number. I'd also tell them how professional NDR is and how they negotiated with my creditors. I started out with $22,000 worth of debt, and in over a year, it was trimmed down to $10,000.

    Thanks for your vote!
    Verified purchase
    PriceStaff

    Reviewed Dec. 23, 2017

    When I was going through a very difficult situation, I heard about National Debt Relief and I did some research on the web. I was more interested in contacting them than any other company and I don’t regret it because they have helped me a lot. I'm still in the process and they have settled my debts. They’ve been all the time updating me what is going on and they’ve been very professional. How much they charge me is nothing compared to what they have done. They're wonderful. My former wife and I are very happy to use them. I also have recommended them to some other people who have approached me, especially officers. My advice is that if someone is in debt situation, it has to be settled now and the best people for it is National Debt Relief.

    Thanks for your vote!
    Verified purchase
    Price

    Reviewed Dec. 23, 2017

    I was in debt and National Debt Relief had good reviews and I was impressed by their willingness to help me out. I’ll be a year in with National Debt Relief and I'm getting my debt taken care of. The cost is fair for what I had. I just got to make sure I have money for the week every month.

    Thanks for your vote!
    Verified purchase
    PriceStaff

    Reviewed Dec. 23, 2017

    I called National Debt Relief to see if I could get a loan. They told me to try them. I got their debt settlement services and they treated me with respect. Their service worked for me but some of the prices were a bit higher than what I told they were going to be.

    Thanks for your vote!
    Verified purchase
    Customer ServicePriceStaff

    Reviewed Dec. 23, 2017

    Enrolling in National Debt Relief was easy. I just filled out some of my information online, then somebody called me back, and then just talked about my case on the phone, then they helped me to set up everything. It only took a couple of days. The customer service agent named Gaber was very nice, and he helped me to start it. I started in July of 2016 and it will not be done yet until July 2018, so I am halfway done already. Everything is going well right now, but, in the middle, somebody did not understand what I was saying. I have two credit cards, and they transfer my balance to Citibank because they changed my credit card from Costco. I had some troubles on that, but it is fine right now. Also, they can't cover all my debt too.

    Everything is going well, everything is good. However, I know half the other company that has lower cost, but it is fine and it is not that big a difference. Overall, NDR helps me in managing my money and it allows me to know I got to pay that much money every month to keep my debt going well.

    Thanks for your vote!
    Verified purchase
    PriceStaffProcessTransparency

    Reviewed Dec. 23, 2017

    National Debt Relief was recommended higher than others with Better Business Bureau and backed a little more positively. I'm on their 3-year debt settlement program and the enrollment was easy and was done on the same day. Their people have been very friendly and they've made everything clear. Their price is also reasonable considering they're doing all the work to reduce what we owe. Even with the cost of what I have to pay them, it's still a bit less than having to continue to pay how it was. My credit took a ding and I knew that was going to happen but it's slowly going back up. I'm almost done with the first year and it has now forced me not rely on credit card anymore. Do your research and make sure NDR is the company you go with.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed Dec. 22, 2017

    Very courteous customer service and advisor, I'm going to start the program and I'll fill up another review later, I hope everything is going to be as good as been until now, nice persons very detail explain, and sounds that is going to be a good process.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Dec. 22, 2017

    Very professional and efficient staff! The service was phenomenal and very prompt! I look forward to my debt being improved, as I am still new. I have the utmost confidence that I will be back on my feet soon with the professional help of National Debt Relief.

    Thanks for your vote!
    Verified purchase
    StaffTransparency

    Reviewed Dec. 22, 2017

    It was explained very well & I understood it all. The representatives were helpful & understanding and I will recommend them to my friends & family! I was really surprised by the knowledge of the representatives and I will do my best to resolve this sooner!

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcess

    Reviewed Dec. 22, 2017

    When inquiring about this program, Paul ** was very patient and helpful. He took time to walk me through the process and answer my question to my satisfaction. Celeste followed up the next morning in the welcoming call and she also was very pleasant and helpful. I am very appreciative to both for a positive experience.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Dec. 22, 2017

    Excellent service, thank you for all of your help. I am on the right track now. The employees I have spoke with were sincere and were there for me when I needed help the most. I will definitely refer this company to friends and family.

    Thanks for your vote!
    Verified purchase
    StaffProcessTransparency

    Reviewed Dec. 22, 2017

    I had a very pleasant experience from the very beginning of this process. Any questions or concerns I had were addressed and explained to me. I very much appreciated the gentle and caring way I was treated during this difficult time.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcessTransparency

    Reviewed Dec. 22, 2017

    Very nice experience, very courteous And helpful. Answered all my questions and concerns. Walked me through every step of the process and also kept well informed about what steps missed to be done and even provided help when filling out all required documents.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Dec. 22, 2017

    I started National Debt Relief on 4/15/15 with over $10,000 in debt. Not only did they work with me but they worked for me as well. Any legal problems, financial issues they were there. They were there every step of the way. I could not have done it without them. December 15 2017 was my last payment and I am official debt FREE! THANK YOU NATIONAL DEBT RELIEF!

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Dec. 22, 2017

    Great experience. Didn’t feel nervous because those who have helped have been confident and helpful. I am comfortable in moving forward and relieved. The staff was knowledgeable and always available. It was a relief to always be able to reach someone with questions.

    Thanks for your vote!
    Verified purchase
    PriceStaffProcessTransparency

    Reviewed Dec. 22, 2017

    Update on 12/13/2018: It was simple and very easy to get enrolled with National Debt Relief. At this point, I'm halfway done. They have cut my debt account by more than half and I've already accepted some negotiations. I'm really comfortable working with them too. The staff members have all been great, very courteous and professional. And their attention to detail is what I've found most impressive. The cost is also fair and the program has taught me about budgeting.

    Original Review: Super helpful and made you feel like there was a light at the end of a debt tunnel. The agent explained the program very detailed and in a manner which I could understand. They took the time to review everything twice and ensure I understood the terms.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Dec. 22, 2017

    Always friendly staff and always helpful. Thank you for helping me as much as you have. I can finally see that there is truly a light at the end of this dark tunnel I have put myself into. Would recommend to a friend and let them know what a wonderful experience I am having.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Dec. 22, 2017

    I didn't expect that we would be able to settle accounts as quickly as they started settling them and it's so easy to click a button and approve a settlement. No need to call, unless you have questions, and when I did have questions, I was able to speak to someone right away who was knowledgeable, courteous and professional. Would highly recommend!

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Dec. 22, 2017

    Both agents were knowledgeable and concise with the information they provided me on the phone... They showed patience while answering questions and took their time walking me through paperwork. Excellent customer service... Keep up the good work. Thanks.

    Thanks for your vote!
    Verified purchase
    ProcessTransparency

    Reviewed Dec. 22, 2017

    Roy and Katesha were blessings. They understand that things happen in life and do not always have a positive outcome. Roy went through the whole program with me and explained everything kindly and patiently. I would recommend this service to anyone that is struggling financially.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Dec. 22, 2017

    Every person we have talked with has been very helpful and straightforward. They have answered every question and left us feeling confident about what will happen. I do not feel like anything was hidden from us. Overall we have had a very good experience.

    Thanks for your vote!
    Verified purchase
    StaffProcessTransparency

    Reviewed Dec. 22, 2017

    They really made me feel welcome, and that I was making the right choice. Each person I spoke to was clear and concise. They communicated clearly and made sure I understood every aspect of the program. They worked around my schedule to ensure I had enough time to process the information.

    Thanks for your vote!
    Verified purchase
    Transparency

    Reviewed Dec. 22, 2017

    I have just started the program. I have been very happy with how quick and how understanding your company has been. I honestly feel like this is the best thing I have done. I like the way everything was explained to me in detail. Very understandable. I like that I am able to access my account and see where my money is going. Thank you!

    Thanks for your vote!
    Verified purchase

    Reviewed Dec. 22, 2017

    From the beginning of the relationship that has formed, I feel very comfortable in stating that I have never been left in the dark with regards to how an account was being handled. When a settlement was agreed upon, I was always contacted promptly for my final approval. The way things are structured makes this a pain free experience and I appreciate that very thing. Don’t change a thing with how you do things. It works great.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Dec. 22, 2017

    Tabia and my welcome representative were extremely knowledgeable and professional. I think this experience will give me and my family financial freedom. The service is also very accessible to assist with questions and concerns. I am please with the service I have received thus far.

    Thanks for your vote!
    Verified purchase
    Customer ServicePriceProcess

    Reviewed Dec. 22, 2017

    National Debt Relief is a good company. I had major financial issues and I was very satisfied with the process that I went through with them. They worked with me on a payment plan and unfortunately, I have to call them back and start a new plan. The plan could have been a little better. Too much was taken out and the original amount should have been a little lower. Their online interface can be a lot better, too. If they show how much we paid towards the balance and which ones were paid when we are logged in our main profile page, it would have been much clearer. But overall, the cost and the service are excellent. And I've been re-enrolling the same plan because they're the best. They paid off a lot of stuff. I'd recommend them without hesitation.

    Thanks for your vote!
    Verified purchase
    Transparency

    Reviewed Dec. 22, 2017

    I received customer support. Everything explained thoroughly. Excited to clear my debt and look forward to see how this program is going to help me accomplish my goal to own my home. I have already recommended this program to a colleague at work.

    Thanks for your vote!
    Verified purchase
    StaffTransparency

    Reviewed Dec. 22, 2017

    I would recommend you to a friend. I was very satisfied with the way that everything was handled. Everything was explained so that I understood everything. Everyone was very pleasant and friendly. Any questions l had were answered. I am glad I joined.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcess

    Reviewed Dec. 22, 2017

    First, I would like to thank Parker ** for being so knowledgeable, understanding & professional during the entire process. The customer service here is like Chic Fil A, the staff is so friendly and genuinely helpful. There was no pressure at all & I'm confident in taking all the necessary steps to be debt free sooner than later.

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed Dec. 22, 2017

    I am thoroughly pleased with both Jessica's and Paul's professionalism and knowledge of the program. I felt comfortable with your agents and even had a couple laughs, something I need these days. Thank you for a great introduction and I look forward to settling my debts.

    Thanks for your vote!
    Verified purchase

    Reviewed Dec. 22, 2017

    National Debt Relief is a great company and trusted company. They take care of all my debts. Am so happy with it. My satisfaction and experience with National Debt Relief is totally satisfactory. Thanks guys for all the work you was perfectly mainly doing for me. Thank you.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed Dec. 22, 2017

    Great service and accuracy from Marc **. The Welcome call was clear, concise and very helpful. I look forward to being debt free as quick as possible and I look forward to working with the NDR team over the coming months while resolving my issues with creditors.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcess

    Reviewed Dec. 22, 2017

    All of the NDR customer service representatives have been fantastic, very helpful, and knowledgeable. I appreciate all they've done to help me understand the program. They've responded in a timely manner and have been sensitive to my time restraints. I'm confident that I have made a good decision to improve my financial state.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed Dec. 22, 2017

    Very friendly and professional. Answered all questions and was very informative. Was clear and articulate. Was able to understand and interpret all the information that was given. All information that was gathered was accurate and clearly attained. Able to clearly explain all information.

    Thanks for your vote!
    Verified purchase
    ProcessTransparency

    Reviewed Dec. 22, 2017

    This was a lot of help. I have been in debt for quite a while now. Glad I was able to contact this company and hope to finally get out of my debt a lot faster. I was pleased with the information I was given about this program. Everything was explained to me very clear.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcess

    Reviewed Dec. 22, 2017

    The customer service was great! I really liked the patience in explaining how the program works! They guys really took their time in making sure I understand everything. I'm really happy I have National Debt Relief in my corner. Looking forward to a better life.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcess

    Reviewed Dec. 22, 2017

    I placed my initial call to NDR and was immediately contacted by the company. This whole process took very little time and I was called within the given time frame. What I thought was going to be hours on the phone turned into minutes due to NDR efficient employees.

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed Dec. 22, 2017

    National Debt Relief gave me a reason to wake up happy tomorrow. I finally feel like I could get ahead of the game. I going to able to take control of my life and start new. They answer every single question I had and made me feel secured and the fact that you have someone to hold your hand through the whole thing even makes it so much better. Thank you for saving my life.

    Thanks for your vote!
    Verified purchase
    Customer ServicePriceStaff

    Reviewed Dec. 22, 2017

    I got National Debt Relief's services because I had extreme credit card debts. I didn't want to file for bankruptcy and wanted to be responsible for my debt in a way that was affordable and they provided that. I talked to their rep over the phone and he was friendly. The paperwork then came online, which I signed and sent back. The negotiator I dealt with answered my questions and was helpful. I also felt comfortable with him. I already had a plan of what I wanted to do and he executed it. The process is moving forward and I've already had two settlements. NDR has been there when I requested them.

    Thanks for your vote!
    Verified purchase
    Customer ServicePriceStaff

    Reviewed Dec. 22, 2017

    I have some loans that were doubled with interests and I changed job so it was hard to keep up with it after. I did some research about National Debt Relief. They had a good rating and good reviews from other customers so I gave them a call. Their enrollment process was easy. I just had to give them all my information and they were able to look up everything I needed to add. So far, I'm more than halfway through my program. There's just one creditor left and they've been working on it.

    The people I spoke to on the phone have been great. They worked on my program daily and they kept in contact with me about what's going on and if they've made an agreement or anything. I was very comfortable working with them. They did really good in terms of cost. They've held up to their end of what they do and they've been really good. If I can't make a payment and they are able to re-schedule or do it at all, they didn't hesitate to work with me throughout the whole thing. I don't have to make those payments to the other creditors. I just make one payment to them and they already took care of two of them.

    Thanks for your vote!
    Verified purchase
    Customer ServiceProcessTransparency

    Reviewed Dec. 22, 2017

    NDR was the biggest debt relief company. They had the commercial on TV and there were some reviews that I’ve read that I investigated a little bit on the internet and it was only positive things. I spoke with their rep for a good 45 minutes on the phone. He explained what the process was and all the ins and outs of it. Then I called him again to sign off and they did a good job. They sent a lot of emails and everything was done quickly and efficiently. They had resolved one of the bills for a little more than a third of what it actually was. There was another one that we didn’t process but I dropped out before that was actually done because my lawyer said so, so it was going along the schedule.

    NDR is a good option for people that have credit card debt or loans apart from auto and home. I was paying a lot less and sending the payments to them than I would’ve been if I paid my creditors on my own. They also stopped the calls. A few of the creditors argued with me that NDR doesn't operate with them but they were just saying that. NDR did everything they said. There were a couple of times where I had to miss a payment and they worked with me. It was easy to do it by email. They showed my balance every time I wanted to see it on their website and showed the payments I had made to the company I'm in debt to as well. But the problem I had was deeper than what they could do, so I had to get a lawyer and go for chapter 13 bankruptcy to protect my house and car. I was hoping not to do that, but overall, National Debt Relief did a good job.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed Dec. 22, 2017

    I stopped working for a while and my bills got delayed a little bit. I felt like I needed help, so once I researched my options, I felt like National Debt Relief was my best option. They gave me all the options that were offered and they were really consistent with me. They followed up after every phone call I make and they made sure everything was going well. If I had to delay a payment or if I couldn’t make it that month, they let me know what my options were and what the consequence was, if I were to do so. They walked me through it each time.

    Whenever I needed anything, I already knew what my options were because they were so informative whenever I spoke with them. They were very helpful and I felt really comfortable working with them. I’m towards the end of the process now and depending on how much I increase my payments for the next few months, I only have about six months left. I’ve been with NDR for over a year now and they helped me out financially. They offered a comprehensive plan and I like it.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Dec. 22, 2017

    I want to get back on top of my debt through a debt reduction service, and I found National Debt Relief online and it seems they are the best. The negotiator knew the questions, and he was definitely professional and willing to help. When they consolidated all my debt, they lumped it up in one smaller payment, depending on my income. I set up for automatic withdrawal for it. Overall, the service and quality are very good. Since working with NDR, I haven't had any debt collectors calling me, which is great!

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcess

    Reviewed Dec. 22, 2017

    My husband’s health declined in these last years. I went shopping and I thought I was handling our finances but I wasn’t. I didn't have any money left over out of my paycheck after I was paying on my credit cards so I didn’t know what to do. I read the reviews for National Debt Relief and signed up with them. The second I did, the sense of relief off my shoulders was intense and now I'm able to breathe. I was concerned about being black flagged and how long it would be but they reassured me that that would not happen. I was also wondering if this was a responsible thing to do, and they really comforted me and treated me with dignity and respect.

    I gave them a list of my credit cards then they reviewed it and said I was eligible. They told me what the program would cost me per month and how long it would take. They made sure I would pay less than what I was paying at the end of the month with all my credit cards. What I’m paying National Debt Relief was half of what I was paying on my credit card debts so I was really comfortable with it. The payment also comes out of my bank account and they work with me so it’s not right on payday. It’s two days after so I can get time to get to the bank because I don’t have automatic deposit.

    I have a couple of big accounts and they negotiated that. Then they called me because they have to get approval from me so I've been part of the process every step of the way. The program is really helpful and the rep I'm working with is great. I'm finally seeing my credit score go up now and I'm really happy with the service. I’ve also been able to focus on my husband and not have to worry about the debt. I would tell my friends about my experience and what National Debt Relief did for me.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Dec. 22, 2017

    A couple of years ago, I had a car accident. I haven't stopped working but I had debts to pay off. I used up all my 401k plan to catch up, but I really couldn’t catch up. The best chance for me was to go to National Debt Relief. Another guy told me he was in the same thing before and it worked well for him, so I tried it out. Earlier, you put a certain amount of money in the bank and they get the late payment taken off from your debts. You get to pay a little less sometimes.

    National Debt Relief asked me how much I could pay, and I told them how much I could pay and the amount of debts I have. I pay a certain amount a month. They did a good job for me. They’ve helped pay off some of my debts and they always call me to see if everything is okay. I'm very satisfied because at the end of this month, I'll have two fully paid off. Then they're opening another one.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcess

    Reviewed Dec. 22, 2017

    National Debt Relief is a great company to work with. I was enrolled in a couple of hours and the process was very easy. They were very nice too. My payment is once a month and I've been with them for seven months now. I was behind in a lot of credit card debt, hospital bills and medical bills, but now they have settled a couple of accounts already. They're working on three or four more and they're making payments to one, so the experience has been very nice and I have not been bothered by people calling me all the time. National Debt Relief has kept all their promises to me, and they have done everything they said they would, and more.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcess

    Reviewed Dec. 22, 2017

    We had a debt primarily from a medical situation. I did a lot of research since I have the impression that a lot of these companies are scammy. National Debt Relief consistently came up with real, positive reviews. Getting started was really easy and the rep made it very simple. At some point, when I didn't have time, he called me back when it was convenient. They also did a good job of being very persistent without being pushy and without feeling any kind of pressure which I really appreciated because it was already a stressful situation to be in. They did a good balance of making the process really fast but also making it feel like we're going to get it done at my own time.

    We're fairly new in the process and only a third of the way through. But everything is going really well so far. Their negotiators have been really positive. We don't have to check in on an ongoing basis as my payment comes out automatically. They alert me by email if there's something that I need to sign off on. But, once we got everything rolling, they gave me a really good information on how it works and what we'd be paying. They are approachable and they are getting us out of the hole that we couldn't have gotten out of. I appreciate being able to trust that, as far away that is, we can see the finish line. And I really trust them to ride that far with us.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Dec. 22, 2017

    I went with an attorney in Florida before and he was horrible. I ended up finding out that he was nothing more than a rip-off artist and he wasn't doing anything he said he was going to do. Then National Debt Relief called me and I asked them questions. They helped me get out of the arrangement I was in and I signed up for their program where they would negotiate and settle my credit cards. They wanted to deliver $400 a month and said that they’d have me out of debt in 28 to 36 months. I had about $30,000 worth of debt and I get paid every other week, so they worked out a payment plan with me that I could easily accomplish and they get $207 every other week. I had a $5,000 credit card with Citicorp for a long time and National Debt Relief negotiated it down to $1,500 then they paid it off.

    NDR has been helping me reduce my debt and they’ve managed to settle three credit cards already. They’ve been doing a good job. They are negotiating on my behalf to what the credit card company is willing to take and they’re going to wipe the rest of it off. My experience with National Debt Relief was fabulous and I’ve been extremely pleased with everything they’ve done for me. It’s been a great relationship and I would highly recommend them. In fact, my co-worker’s friend was in trouble so I told her exactly what I did and to get a hold of NDR to see if they could help her negotiate.

    Thanks for your vote!
    Verified purchase
    PriceStaffProcessTransparency

    Reviewed Dec. 22, 2017

    We were trying to find a way to consolidate everything down and National Debt Relief was one of the ones that answered most of my questions when I had them. They were also a little more timely as far as responses. They're very upfront with information. There were a couple of times I wasn't ready, but they worked with it and we went through the way that best worked for both of us instead of just their standard operating procedure on it. They looked into my actual concern instead of rolling with how they usually do.

    We're still starting through the process and we haven't gone very far yet. But during the last two months I have been working with them, it seems to be up and transparent. Everything's being taken care of and it's one payment, which makes it a lot easier to go through day-to-day life. The cost is spot on for the service received, so there's good value for the return. NDR is worth an option for others to go through and see if it's beneficial for them.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Dec. 21, 2017

    Every person I talked to, was extremely helpful, and nice. I appreciate the gentle handling with all the sensitive topics of my debt. Signing up was easy, and pain free, throughout all of the steps. I am excited to be able to take care of myself and family with the help of this company. Thank you.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Dec. 21, 2017

    I can't give a review really when I just signed up as I don't really know how all of this will work yet, but so far, they have been awesome in taking time to help me with any question or concerns I had. I hope after I get all signed up the customer support is just as good but I can definitely say they put my mind at ease in many areas and answered every question I had. Very friendly and courteous although like I said they were trying to make a sale and did a good job but let's hope the rest of this journey is as good! Thank you.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Dec. 21, 2017

    All reps have been extremely competent, courteous and respectful. Overall service has been superb. After a little less than two years, the majority of debts have been resolved or are in process. All questions have been answered fully and promptly. I would definitely recommend to a friend or associate.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Dec. 21, 2017

    I cannot remember a time when I was making a serious financial decision that I felt more comfortable than I did today while working with Cristal. She was extraordinarily thorough, but also so very personable. Cristal’s command of the subject matter, coupled with her demeanor, made me confident that I was making a good decision by putting myself in her hands. Congratulations on having such a respectful and knowledgeable representative.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Dec. 21, 2017

    I was more than happy with the service I received. The two women I spoke with were both incredibly knowledgeable and helpful. They answered all of my questions and were detailed in their responses. I hope the rest of my experiences with NDR are this easy and pleasant.

    Thanks for your vote!
    Verified purchase
    Customer ServiceProcessTransparency

    Reviewed Dec. 21, 2017

    Words can't explain the help and support I got thru the process. From my first call to that time when I was summoned by court and one of your lawyers assured me everything was going to be ok. And it has been. Thanks again for the support and help.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Dec. 21, 2017

    You guys are amazing and have been very helpful with fixing my debt and making a resolution for me this year, very kind and caring and keeps you updated on everything and are with you every step of the way.

    Thanks for your vote!
    Verified purchase

    Reviewed Dec. 21, 2017

    Upon my consultation the agent told me they were number in country for settling debt. I was expecting fast results and National Debt has given me exactly what I was looking for which was fast results. They keep me informed every step of the way. The service with National Debt Relief is excellent!

    Thanks for your vote!
    Verified purchase
    Process

    Reviewed Dec. 21, 2017

    So far they have been very thorough in explaining all terms, conditions, and benefits. I am fully aware of all details of the agreement in which I have entered with National Debt Relief. They have made the process very quick and easy and have already put my mind at ease. Thank you for everything!!

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed Dec. 21, 2017

    The representatives are easy to talk to and make you feel like you are doing the right thing. All my questions were answered and they explained the steps to the situation well. I especially like that I have a number I can plug into my phone so I know it's NDR that is calling me.

    Thanks for your vote!
    Verified purchase
    ProcessTransparency

    Reviewed Dec. 21, 2017

    Everything seemed to go very well and went through all the items needed... They explained the process and what to expect, answered all my question as they came up. So very happy to give it a try and hope for the best.

    Thanks for your vote!
    Verified purchase
    ProcessTransparency

    Reviewed Dec. 21, 2017

    Chris was very helpful and professional and explained the whole process implicitly so I well aware of the process. Within 2 hours everything was set up and ready to go for a better financial future for myself. My kids needed surgeries and my wife needed to stop working until they were done healing so we lost almost half of our income. This will be huge for us.

    Thanks for your vote!
    Verified purchase
    Transparency

    Reviewed Dec. 21, 2017

    I joined after talking to rep. So far everything they told me and explained actually happened. I had 4 debts which they negotiated and cut in half. I was always kept informed for any action they about to take. I already recommended this service to my friends.

    Thanks for your vote!
    Verified purchase
    Customer ServicePriceProcess

    Reviewed Dec. 21, 2017

    I recently had my first debt resolved, which is great, the program is working as I had hoped. My hang up is that how high the fees NDR charge are. I really appreciate what they are doing but the fees seem to be about 1/3 of what they save you. My debt was resolved for $3856 less than what I owed, the fees on that amount were $1391.04. That's 36.07% of the debt settled. While the payment I send to NDR saves me money monthly, the % of fees they charge are more than the credit card companies! All in all I am satisfied, just not completely happy with the program.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcess

    Reviewed Dec. 21, 2017

    Carlos was very understanding, polite and extremely knowledgeable about any questions I had, as well as the process of how everything works within the company. I really appreciated his local number, so I could call if I had any questions, which I did.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Dec. 21, 2017

    Customer service is amazing!! Every time I needed to call my questions were answered promptly and courteously... resolving my debt much quicker than I had anticipated. Would definitely recommend this program to anyone who needs to get out of debt.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Dec. 21, 2017

    From the first call, I was treated with much respect and understanding, they were very nice, and answered all my questions and concerns. I am looking forward to working with them. Thanks goes out to Sarah **. She is great. I am so thankful for this organization that can help my husband and I out. Thank so much again.

    Thanks for your vote!
    Verified purchase

    Reviewed Dec. 21, 2017

    Just started National Debt Relief in September and they have already reached settlements with 2 of my 7 accounts. The settlement process is going faster than I ever imagined it would. Really impressed and can’t wait to see the final outcome.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Dec. 21, 2017

    Great staff, they gave all information you need and all the attention. They read every line of the contract with you not letting any doubts behind. It was a great experience finding them at this moment, they make you feel comfortable with the next step to be taken on your financial decisions.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Dec. 21, 2017

    It was the worst call in the world for me to make, as I feel as I failed, but Shelley made my experience pleasant and unjudging in her attempt to walk me through this process!! It is the beginning of a long journey, but I feel confident in your staff to handle our debt as professionals.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Dec. 21, 2017

    Everyone I spoke with were very helpful and knowledgeable. They were patient with the questions I had and were very pleasant and non-judgmental. I don’t have anything else to say other than it was a good experience.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Dec. 21, 2017

    My welcome call was very quick and easy. All of my questions were answered and information was provided both verbally and via email. My customer service representative was friendly and professional. I felt comfortable asking questions as well as providing information.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Dec. 21, 2017

    The service is easy to use and they guide you through the process. There is a lot of information but they hit the high points. You have to qualify for the various programs so this isn't for everyone. There are also numerous forms and you have to talk to several different people but they are friendly and helpful.

    Thanks for your vote!
    Verified purchase

    Reviewed Dec. 21, 2017

    I'm starting to see things are getting done for my good and it is very much appreciated. Great Job National Debt Relief. There's no way I could get this done on my own. I would still be in way over my head in debt so I took the plunge with NDR and there's no regrets. Thanks again.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcess

    Reviewed Dec. 21, 2017

    This program saved me. I was able to get out of my $19000.00 debt. The customer service was fast and always so helpful. The customer service team was always so nice and respectful. Best program out there. I cant thank you all enough.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed Dec. 21, 2017

    The NDR staff is efficient, well-informed and easy to understand. I appreciate the quick and clear response to my questions and the information provided. I look forward to working through my debt under their guidance and assistance. I trust the months ahead will be as satisfactory.

    Thanks for your vote!
    Verified purchase
    Customer ServiceProcess

    Reviewed Dec. 21, 2017

    The process was so easy to complete. My credit was ran, my debts were added, and within two days all my creditors were in the plan. I was very happy with the follow up and response time. I would recommend this company to my friends, family, and clients.

    Thanks for your vote!
    Verified purchase
    StaffProcessTransparency

    Reviewed Dec. 21, 2017

    I called and spoke with Lola. She was wonderful, answered my questions, explained the program thoroughly. Don't expect all the creditors to comply but I am hoping for help in getting my debt under control and out from under with NDR. I got myself here and it will take a while to get myself out with NDR help.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Dec. 21, 2017

    Very professional and friendly and frankly a godsend. Creditors take advantage of human nature when they shouldn't let people over extend themselves. Thanks for your help so I can be legal about my problem. I would recommend you guys to anyone in same position.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Dec. 21, 2017

    NDR has been a fantastic organization to work with as they help me to get my "out of control" unsecured debt negotiated and paid off. They have worked with my creditors to come to a mutual resolution that works for me financially, something I never could have accomplished on my own. I signed up for their legal coverage as well and would highly recommend it! I have received 4 court summons since we started and they have set up legal representation for each one. Fortunately, with their great team working for me, they negotiated a settlement with each of these creditors before the court date! I highly recommend this company for debt relief!!

    Thanks for your vote!
    Verified purchase
    Transparency

    Reviewed Dec. 21, 2017

    I was not treated like I had made terrible mistakes with my use of credit. I was applauded for taking the huge step toward becoming debt free. I did not feel as if there was anything too small to discuss and was given information, timely and with full explanations at each step.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Dec. 21, 2017

    So far everyone involved in my enrollment through National Debt Relief has been wonderful! Very informative and comforting to say the least. I've been scared and had nightmares for years about my spending habits and NDR is helping me change all that.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Dec. 21, 2017

    I want to thank not only the young man who helped me through the whole screening and process but also to the young man who helped me with the welcome call. Topped out and I actually feel like I am on my way to being able to breathe again and get out of debt a look forward to a great relationship with you. And once again thank you so very much!

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed Dec. 21, 2017

    The employees who have helped me with this process have been very supportive. They have put me at ease and answered my many questions. I am very satisfied so far and hopeful the rest of the process will go as smoothly.

    Thanks for your vote!
    Verified purchase
    Price

    Reviewed Dec. 21, 2017

    You guys made everything so easy and smooth. No stress and are willing to do whatever you make us happy and you do the best with dealing with credit card companies. I had such a great experience dealing with your company and now I feel so much better knowing that all my credit cards will be paid off much sooner and much cheaper.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcess

    Reviewed Dec. 21, 2017

    Work with you in explaining everything to you. Took care of all your questions and answer them. Very friendly and patience work with you on every level of explaining the program. Had a least 4 different phone call and each worker was so polite in explaining things to you.

    Thanks for your vote!
    Verified purchase

    Reviewed Dec. 21, 2017

    So far so good. I keep waiting for the shoe to fall but all my interactions have been great. NDR has resolved 3 of my debts so far after 3 months at a fraction of the debt. I’ll keep you posted... but so far they are as good as they claim!

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Dec. 21, 2017

    Would highly recommend anyone to this. It has been nothing but great for me and it’s helping me get through the worst part of my life. And I thank you all for all the great help you have done to get me out of debt that I got in and have been trying so hard to get out of!

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Dec. 21, 2017

    I have been very pleased with each of the people I have spoken to and they were very polite and courteous and very willing to answer my questions and help me all through the filling out of everything I needed to do.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Dec. 21, 2017

    I found the people I talked to very informative and nice. I know it's a lot for me to try to understand at first but I think I'll have plenty of help with any questions I might encounter. I'm thankful I feel like I can trust you also.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcess

    Reviewed Dec. 21, 2017

    Before I called for help... we researched what was available online looking at everything from star ratings to the actual client statements. Once I called I was connected to an angel named David **. This gentlemen in every sense of the word, patiently took me through the process that would get my family financial relief. I can't say enough about his kindness and patience throughout this stressful time. I intend to recommend your business not only from what we found out during our research... but recommend David who is an asset to your company!!! The kind lady who did follow up name was Tamika was an angel as well who was funny and patient and made the call seem to fly by...

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Dec. 21, 2017

    Outstanding service and very friendly customer service and help under the very stressful circumstances I am currently under! I would definitely recommend someone else in my same circumstances. Both servicemen I dealt with were very attentive and very understanding and just amazing for your company!

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed Dec. 21, 2017

    My experience so far with National Debt Relief has been great. I have been confused about what to do about my unsecured debt but the representative I am working with has been really helpful and has made this extremely stressful process a little easier for me. Thank you.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Dec. 21, 2017

    All the staff I have encountered have been friendly, professional, knowledgeable and very helpful. At this point I would most definitely recommend their services to anyone in need of them. I look forward to working with them in the future to settle my debt!

    Thanks for your vote!
    Verified purchase
    Transparency

    Reviewed Dec. 21, 2017

    From start to finish my experience with National Debt Relief was awesome. Everything was explained step by step. If I had any questions they were answered. I was provided with all the contact numbers, emails, faxes, and websites that I would need. I was even given scripts to deal with creditors, and forms to fill out to close accounts, and forms to fill out to let them know I am having an issue paying and looking for solutions to deal with it. Best experience ever.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Dec. 21, 2017

    Great thanks. The experience was very professional and very strong and important. Business ethics were used and exampled for business module at National Debt Relief Business meeting. I telephone meeting with your operation and lawyer. Experience was great. Thanks again.

    Thanks for your vote!
    Verified purchase
    StaffTransparency

    Reviewed Dec. 21, 2017

    I'm old and find myself misinterpreting details and jumping to conclusions. I called NDR and spoke to Kevin. He was very kind and patient and explained the figures very clearly. I then understood that NDR's settlement was very favorable. Please convey my thanks to Kevin.

    Thanks for your vote!
    Verified purchase
    Customer ServicePriceProcessTransparency

    Reviewed Dec. 21, 2017

    National Debt Relief checked on everything that we needed to get settled and they gave us orientation on what to do and explained everything properly. Then they started to process. I had NDR consolidate all of my credit cards and the negotiators were pretty professional. They tried to make a follow up with things that you need to do. The cost of their service is not bad although I wish they'll give us more calls lately. But it's a good program and I have settled with three companies so far. Overall, I'm happy with the service.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcess

    Reviewed Dec. 21, 2017

    We had credit card debt and we talked to a couple of debt relief companies. My daughter got online and did a check. NDR was the best one of all of them, and enrolling was not difficult at all. We had to get all the paperwork and the representatives who we talked to on the phone went through everything with the steps to take and a couple of suggestions to closing accounts like writing a letter to each credit company, and we went from there. So far, they have already settled three accounts. They told us what they were doing and the amount they settled on. We were satisfied with everything.

    Whenever they were getting ready to settle, they called me to see if I was happy with the arrangements. They were very courteous and very helpful in keeping me well informed. I had to okay everything and I was fine. We still got a way to go, but they're doing very well and we're very pleased. The program has been very helpful and everything has helped us tremendously. I would recommend NDR.

    Thanks for your vote!
    Verified purchase
    Customer ServicePriceStaff

    Reviewed Dec. 21, 2017

    I was struggling to pay my bills and I had too many of them so I reached out to National Debt Relief. I’ve been in their program for only a couple of months now. So far, we settled on two of the debts, and I have seven more that we’re working on. It’s a relief having NDR. They take the payment directly out of my bank every two weeks. So, it’s a big stress relief. Every time I call or every time someone calls me, their rep was extremely nice and helpful. The cost of their service was inexpensive compared to if I had to do all this on my own and deal with all the creditors myself. I’m sure I can do it on my own but having somebody else do it is awesome. I would recommend them, absolutely.

    Thanks for your vote!
    Verified purchase
    PriceStaff

    Reviewed Dec. 21, 2017

    I've been working with National Debt Relief for eight months now and it has been easy to work with them. Their representatives have been good, too. But they should have been more upfront with the detail about fees, what they charge, and how they're going to do that. They didn't tell me about those in the beginning. But their payment plan is reasonable and their service has been good.

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed Dec. 21, 2017

    National Debt Relief is doing what they’re supposed to, so I’m not worried. I had every creditor in the world coming after me, but they consolidated everything and they’re doing awesome so far. They are professional every time they call and their payment plan is reasonable.

    Thanks for your vote!
    Verified purchase
    Customer ServicePriceStaffProcess

    Reviewed Dec. 21, 2017

    We got our budget and debt deeper than we thought. After seeing the reviews for National Debt Relief on the internet, we enrolled in their program in May. The process was very easy and took about 3 hours. Our customer service rep was Tony and he was very friendly, courteous, and non-judgmental. He weighed most of the stuff out right away so we didn’t have many questions. He answered the questions we had very quickly and he calls or emails if he has questions. The cost of their service is a little bit high, but it’s probably worth it for the customer service and for what the reviews were. I'm trying to suck everything we can onto this but we’ve got a consolidation on things and they’re helping out considerably.

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed Dec. 21, 2017

    National Debt Relief helped my son and my daughter-in-law, so they recommended NDR to me. I had credit and debts and I spoke to NDR on the phone. I filled up some forms on the computer, emailed it to them and we've been in touch since. They're lowering my debts a lot and when I talked to them, they answered my questions, anything I wanted to know. They do an excellent job and I have extra money to do other payments. Plus, I don't get a lot of phone calls from my creditors. NDR works with me and I'm 100% satisfied with them in every aspect. They still have to make a deal with some of my creditors but most of them are almost done and I had a good experience. If I have a friend who needed to consolidate, I'd definitely recommend NDR.

    Thanks for your vote!
    Verified purchase
    PriceProcess

    Reviewed Dec. 21, 2017

    I'm almost done with the program and National Debt Relief has saved me a lot of money. I trusted their reputation so I chose them to help me resolve my debt. The enrollment took two weeks initially but it was easy to contact them. Aside from that, the cost is fair and they've been very good to me.

    Thanks for your vote!
    Verified purchase

    Reviewed Dec. 20, 2017

    Very professional in their delivery. Stayed on message and provided accurate information throughout the discussion. At no point did I feel pressured. I have in the past felt the need to consolidate my debt but backed out. This time I pulled the trigger and I'm happy I did.

    Thanks for your vote!
    Verified purchase
    ProcessTransparency

    Reviewed Dec. 20, 2017

    The process went well. It feel good to know National Debt will help me and my partner out of debt and it good to know that we can trust the co. I love the way that the young guy explain everything to me and my partner.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Dec. 20, 2017

    Kody was very professional, knowledgeable and patient with me, he deserves the 5 stars. The Lady from my welcome call was not however. She sounded like she was reading from a script and I couldn't understand what she was saying most of the time. She was not very patient with me and would mute me every time I asked a question. I didn't even get her name.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Dec. 20, 2017

    I've been trying to get my debt in order for sometime and became discourage with all the options available, until I spoke to Sharde **. Ms. ** is so well spoken and thorough! She made the process a BREEZE! Thank you so much!

    Thanks for your vote!
    Verified purchase

    Reviewed Dec. 20, 2017

    So far I had great experience with National Debt Relief. They are working on resolving my debt as they promised they will do that. That's exactly what's happening on my case, still have a way to go but what I see so far I have nothing to worry in the near future. Thank you very much.

    Thanks for your vote!
    Verified purchase
    StaffProcessTransparency

    Reviewed Dec. 20, 2017

    Your staff was very informative and helpful, I enjoyed talking to all them as they walked me through the process. They very professional and polite. I had been debating whether I should consolidate or not, but after talking to them I realized I made the right choice.

    Thanks for your vote!
    Verified purchase
    Customer ServiceTransparency

    Reviewed Dec. 20, 2017

    I made the right choice going with NDR because I’m seeing improvement in my debt settling. Customer service has been great. Always got back to me when I asked for an update and explained what’s going on. I am really happy I went with NDR.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Dec. 20, 2017

    The representative I spoke with from National Debt Relief was very patient and informative. All of my questions were answered and the gentleman was very sympathetic to my financial situation. I feel confident that my plan with National Debt Relief will have me debt free on schedule and rebuilding my credit score much sooner than without their assistance.

    Thanks for your vote!
    Loading more reviews...

    National Debt Relief Company Information

    Social media:
    Company Name:
    National Debt Relief
    Company Type:
    Private
    Year Founded:
    2009
    Address:
    180 Maiden Lane, 30th Floor
    City:
    New York
    State/Province:
    NY
    Postal Code:
    10038
    Country:
    United States
    Website:
    www.nationaldebtrelief.com

    Media

    VIDEOS & IMAGES