National Debt Relief Reviews
Our editorial standards
- Our editorial team reviews and fact-checks all content before it’s published.
- We rely on expert input and trusted sources to verify our articles.
- All articles published must meet our editorial standards and independence policy.
Our review standards
- Our moderation team evaluates reviews to make sure they meet our guidelines.
- We require contact information to verify reviews come from real customers.
- Financial relationships do not influence whether we publish a consumer review.
+2 more
About National Debt Relief
National Debt Relief is a debt settlement company based in New York. It works on behalf of clients to negotiate lower payoff amounts with creditors, helping people resolve unsecured debt. Most debt settlement plans are completed in 24 to 48 months, and it claims that those who finish the program typically save about 20% after paying the company’s fees, which costs up to 25% of the total enrolled debt. National Debt Relief is available in 45 states and Washington, D.C.
Visit www.nationaldebtrelief.com- Free consultation with debt coach
- Free debt relief quote
- Several accreditations
- Easy enrollment process
- Fees can reduce overall savings
- Not available in all states
National Debt Relief Reviews
Filter by Rating
- (51,549)
- (5,572)
- (1,370)
- (601)
- (517)
Popular Mentions
Our review standards
- Our moderation team evaluates reviews to make sure they meet our guidelines.
- We require contact information to verify reviews come from real customers.
- Financial relationships do not influence whether we publish a consumer review.
Top reviews
- Top reviews
- Recent
- Oldest
- Most helpful
A link has directed you to this review. Its location on this page may change next time you visit.
Our review standards
- Our moderation team evaluates reviews to make sure they meet our guidelines.
- We require contact information to verify reviews come from real customers.
- Financial relationships do not influence whether we publish a consumer review.
Reviewed Aug. 14, 2018
Christopher ** is the counselor who handled my plan. He was patient, polite, considerate, professional and made every thing very clear. The final step was just as easy as the first steps. The women was so pleasant and helpful. She broke down and explained things and gave examples.
Reviewed Aug. 14, 2018
The whole process has been as pain-free as possible. Everyone I spoke with has been knowledgeable and courteous. The credit recovery service offered was a major factor in deciding to go with National Debt Relief. They answered every question I had and I’m confident I made the right choice.
Reviewed Aug. 14, 2018
My husband passed away. We had a lot of debt and I can’t pay it. I signed up with National Debt Relief's program to reduce the bills and they take money out of my paycheck every two weeks. So, that way I can pay off my debts. However, it’s not working out too good because I really don’t like the program. When I called and I asked questions, they never seemed to know the answer to anything. I've been asking if they could send me a list of everything I owed, which ones were satisfied, which ones still needs to be satisfied, and what’s the amount that they negotiated and I feel like I got the runaround. I have called a couple of times and I’m not really happy with it.
If I had to do it again, then I will never do it. My husband was extremely sick and unfortunately he passed away in May. Right now, my financial situation changed once he passed away and I just want the relief and I asked them if they could, on my behalf, do something with whatever accounts he had. They told me they couldn’t. So, I really had to put a stop to them taking money out of my paycheck every two weeks. It’s going to restart again in November but I’m very dissatisfied. Also, I asked them if it was possible for us to renegotiate and take less money out of my account since my financial situation changed. They said they cannot do that and it’s very frustrating for me. They told me that I should have known from the beginning that it’s not what they do. I was really disappointed.
Hello Stella,
Thank you for bringing your concerns to our attention. Our condolences on the passing of your husband. Our goal is for all clients to have a great experience with our program, especially during times of hardship. We will investigate your concerns and a member of our team will be contacting you directly to review. If you prefer, you can also call us directly at 888-660-7427.
Reviewed Aug. 14, 2018
I called National Debt Relief to get information and the girl I talked to walked me through everything. We got the whole process going. Then once things officially got started, when there were offers the process has been done through email. I pay NDR a certain amount once per month and then that’s the money that’s being used to pay off different debt agreements. They’ve helped me in getting a reduced debt.
Reviewed Aug. 13, 2018
It wasn't bad by no means and maybe stuff I didn't get because there was SO MUCH INFO for someone with the problems that I have. Either way, everyone seemed nice and when ask questions I didn't know all the info. I really want to go through it all again to double taken.
Reviewed Aug. 13, 2018
Wonderful service! Clear explanations, reasonable payments, excellent customer service. I needed help getting out of debt, and these folks were amazing in that regard. Highly recommended! They will work with you no matter your situation, helping you to clearly understand the options available.
Reviewed Aug. 13, 2018
Randy was VERY helpful and understanding. It is a bit embarrassing to be in this situation but he made me feel better about it and helped me to get on track. Everyone has been wonderful. Highly recommend your services!! Thank you!
Reviewed Aug. 13, 2018
They were very polite, helpful and respectful. Happy to have them on my side. : ) Great services and hard workers! They approved me the first day and everything went through the same day! I'm very happy and I hope I get out of debt very fast.
Reviewed Aug. 13, 2018
I am a new client and am encouraged. My first phone call was three days ago and the staff has been professional and helpful. I have seen advertisements about National Debt Relief as well as read many great reviews. I recommend National Debt Relief to anyone wanting a fresh start in getting financially on track!
Reviewed Aug. 13, 2018
Everyone was very professional and caring. They were extremely helpful and patient. They answered all questions. Everything was easy to set up. Everything was done with patience. They did everything to help me and answered every question fully. I got a total understanding of what National Debt Relief does.
Reviewed Aug. 13, 2018
Ani ** was extremely friendly and helpful. She put me at ease and made me feel very comfortable throughout the whole signup process, made sure I understood everything clearly, and answered every question I had. I would definitely recommend her to anyone struggling with debt.
Reviewed Aug. 13, 2018
Updated on 4/25/2019: National Debt Relief has negotiated down the debt and I'm happy with it. Working with them created options and I'm sleeping at night because I don’t get these credit card bills coming in. With one payment, it’s easy and convenient.
Original Review: Very easy to deal with, just started. Ricardo was very helpful. I look forward to see what you can do! I want to be debt free a.s.a.p. Look forward to seeing the results. I also thank you for the quick response.
Reviewed Aug. 13, 2018
Was very pleasant and informative... 100 great job, all parties I talked to were very professional and pleasant to work with. I look forward in working with you all in order to get out of debt. Thank you, also was a very easy process.
Reviewed Aug. 13, 2018
Very nice to chat with and understood my questions when I asked, they were very prompt in answering right away. This is my first time in this type of matter, I was very surprised when I was accepted into the program. Thank you very much for helping to secure my future.
Reviewed Aug. 13, 2018
Just joined National Debt Relief to help me with my Credit Card Debt. Drew ** was very professional, understanding and made me feel very comfortable with my decision. He explained the process very clearly and was very knowledgeable of the program to help me get out of debt.
Reviewed Aug. 13, 2018
Everyone was friendly and helpful. Application process was quick and easy. Everyone answered and explained all of our questions quickly responding to emails and calls. We are grateful and look forward to working with National Debt Relief. Thank you.
Reviewed Aug. 13, 2018
Everyone was very nice and professional with accurate information good explanations. I enjoyed the experience of talking to good people trying to provide a service needed at this time in my life. I am looking forward to being debt free with your help.
Reviewed Aug. 13, 2018
I found the entire process to be efficient and professional. I spoke to Lorraine, who set up the program for me and Adrienna, who followed-up with the welcome call. Both women were very knowledgeable about the program and were able to answer all of my questions. Also, they were very pleasant. Everything was explained fully and I feel comfortable about what I have signed up for. I look forward to getting underway so I can get my life back.
Reviewed Aug. 13, 2018
Very professional, so far so good. Look forward to getting the process started, and the people have been very helpful, and respectful. I am so far very pleased with the people and the process, and the service that has been provided.
Reviewed Aug. 13, 2018
Keith ** was very professional and described in detail everything I needed to know about this program. Even the fact that my credit score would go down. But in the end the program will help me get it back to where it needs to be. So thank you Mr. **.
Reviewed Aug. 13, 2018
All was laid out very specifically and they did a excellent job by going through each individual line Item. They were very kind and courteous. The whole experience under the circumstances has been a positive experience. All of the different representatives were friendly and accommodating to assist in every aspect of understanding this program with the possible negative impact on my credit in the beginning of this processing.
Reviewed Aug. 13, 2018
It is a different feeling. I feel I can trust a Financial institution to look after my interest. The Agents were cordial and answered my questions. I have been provided Legal Counsel and a Portal to make monthly payment and was assured directions.
Reviewed Aug. 13, 2018
Both Armani and Laura were wonderful to work with. Quick and efficient. Answers all my questions and put me at ease. I really appreciate working with kind people who seem to genuinely care about getting me out of debt. Thank you!
Reviewed Aug. 13, 2018
I just enrolled with National Debt Relief to assist me with my debts. So far, the services that has been provided has been great. The customer service has been excellent. I look forward to working with National Debt Relief. I am more than willing to increase my rating once graduate from the program.
Reviewed Aug. 13, 2018
Very friendly and helpful. I would highly recommend their service to everyone. Everything was quick and easy to follow and emails and phone calls were very informative and well written, everything was explained in detail so that it was easy to understand.
Reviewed Aug. 13, 2018
I feel they do their best to put you on the road to financial recovery. All were very kind and helpful and answered all my concerns in a professional manner with no judgment. Great staff. I would highly recommend them.
Reviewed Aug. 13, 2018
Thank you for doing what you do. Loads of stress have been lifted off our shoulders with this program. I'm looking forward to being able to live without the stress and worry over how I'm going to pay my bills.
Reviewed Aug. 13, 2018
They are very good. They go step by step. Explain everything up front to you. Their people are well versed and very helpful. Very interested in their program. Cannot wait to be out of debt. This way the best way to do this.
Reviewed Aug. 13, 2018
Very pleased with National Debt Relief. I’m close to being halfway through getting my debts paid off! I could not have done this without Nat. Debt Relief. I very highly recommend them! They stay right on top of things and keep me posted on debts being paid.
Reviewed Aug. 13, 2018
NDR was very helpful and patient in explaining the process and details of their program. They went over all the questions I had concerns about. NDR took the time to make sure I understood everything I needed to know and that I felt comfortable with the decision I was making. Hung up the phone feeling very confident that their representatives will help me to resolve my debt within a reasonable time frame.
Reviewed Aug. 13, 2018
It’s going good, easy to track everything, just want to see the finished product. The customer service is very good very helpful. I wish I had found this program earlier. Resolved my first debt in less than 60 days. I’m hopeful the rest of my debts are resolved as fast and efficient.
Reviewed Aug. 13, 2018
All of the agents I spoke with guided me through the program effectively and I am relieve to know that within 28 months I will be debt free. I also feel safe knowing that National Debt Relief has legal assistance.
Hello Kay,
Glad to hear that our team was able to assist as you start on your journey to a debt-free future. We understand that the process can be difficult at times. As such, our goal here at National Debt Relief is to always provide a 5-star experience for every client.
Reviewed Aug. 13, 2018
Hello, I recently became a client of National Debt Relief. Since my time being represented, I have communicated with some very professional, caring, knowledgeable individuals. When going through matters such as this it makes you really feel good to know you have a company and people that care. Thanks.
Reviewed Aug. 13, 2018
Everyone was extremely helpful in our journey. Dean ** took a lot of time with us and made sure we understood the process ahead. He worked with our schedules to find a time to discuss what would be best for us as a family.
Reviewed Aug. 13, 2018
I love this program. They are very easy to work with and they are willing to help you in any way through your hardship. The enrollment process was quick and easy. I had a great customer service experience with everyone who was helping me on my case. I would definitely recommend this wonderful program to friends and family.
Reviewed Aug. 13, 2018
Thus Far the team has been amazing at answering all questions thoroughly and guiding me into the right decision for me. I would recommend the services to anyone who is need. From beginning to end, they took their time and allowed for me to ask as many questions as I needed to. They demonstrated their patience and care for the consumer and the client. I felt comfortable with every step that was taken to assist me.
Reviewed Aug. 13, 2018
I appreciated that all my options were covered thoroughly. I was able to feel comfortable with my agent to brainstorm the pros and cons of choosing the right financial solution. I would definitely recommend this program to my friends and family. Thank you.
Reviewed Aug. 13, 2018
National Debt Relief had better ratings and compared to the other companies, they take the lowest money out of my pocket. I was not able to pay my credit card before and NDR is doing monthly payments to pay that down. Now, I’m not robbing from Peter to pay Paul every month. NDR also answers my questions when I call and makes sure that I understand everything. Enrolling with National Debt Relief was fairly easy and I suggest them to people when they ask me about things like that.
Reviewed Aug. 12, 2018
Our experience with Reginald ** was excellent! We would be happy to recommend this company. You are very patient and thorough and work with compassion and understanding of our needs. We are so very thankful we found this company on the web. Our "debt free" journey is off to a great start!! Thank you so much.
Reviewed Aug. 12, 2018
Everyone has been very courteous and helpful! The portal is easy to use and detailed. They make an unpleasant experience much more tolerable, and I am very confident this was my best choice and I am getting the best assistance! Thanks, NDR!
Reviewed Aug. 12, 2018
Everyone one I spoke to was knowledgeable, patience, and helpful. I was not pushed to accept the terms of the program. I feel confident I will succeed in getting rid of my overwhelming debt in the future. I would gladly recommend this program to family and friends who may be experiencing overwhelming debt.
Robinell, thank you for taking the time to leave a review today. We're glad to hear that your experience with our agents was so positive! Thank you for the recommendation; please let us know if there's anything we can do to help make your program go smoother.
Reviewed Aug. 12, 2018
I started looking for the best and found the best. After several days of research I knew we had the correct company to get our debt under control. Good experience all the way around. Process was well explained. We came away feeling confident about the process. Good, friendly, quick, accurate customer service. We are excited to get the process started and get debt free.
George, thank you for taking the time to leave such a great review! We're happy you trusted us to help you with reaching your goal of getting out of debt. We'll do our best to provide you with all the support you need to be successful in the program! We wish you the best of luck!
Reviewed Aug. 11, 2018
My experience with NDR so far has been great! All of the representatives have been helpful and understanding, knowledgeable and supportive. This is a tough matter to deal with and I feel that my case is being handled with respect and care, which makes the process easier.
Reviewed Aug. 11, 2018
I found the specialists to be very nice and informative. I was very pleased with the experience and they made me feel comfortable to put my financial struggles in their hands and I look forward to resolving my financial issues using this company.
Reviewed Aug. 11, 2018
Shout out to Tiara ** for making this experience amazing. She went above and beyond to make me feel comfortable and at ease making this decision. I truly appreciate her expertise and knowledge. Thank you for taking the time to clarify everything to me and making this journey stress free!
Reviewed Aug. 11, 2018
I found everyone to be very helpful. I am always skeptical about businesses not being what they say that they are. I found the representative to be very knowledgeable and he made me feel like I was not a failure which is the way I really felt. Thank you so much.
Reviewed Aug. 11, 2018
I feel very satisfied with National Debt Relief. Everybody was friendly and they took the time to explain the pros and cons and help me with my process. I think this is the best decision ever! I highly recommend National Debt Relief to finally be debt free!!!
Reviewed Aug. 11, 2018
Amazing customer service. They genuinely care about what is best for the customer. They give you options and guide you through the process. Great attitudes and caring people. I am very happy choosing them to help me. I look forward to being credit card debt free.
Reviewed Aug. 11, 2018
My son got sick in November and then fell on a T-post and split his leg up really bad in April. I was stuck with a $4,600 deductible and 20% of $61,000, and it overwhelmed me. I tried keeping up but my credit cards were maxed it was unsustainable with the medical bills. National Debt Relief added up all my credit card debt and the loans I had taken out, and they gave me a monthly installment. They said this usually goes on for about anywhere from two to three years, and they work with the collection agencies and pay them off. They've already settled two personal loans and they've gotten two or three of the credit cards taken care of. I get an email from them occasionally stating that they've settled a debt, then I accept and they go on. Even when the creditors first started calling, I gave them the number to Debt Relief. It's been hassle-free for me. I know that NDR settles for a little less than what was originally owed, but it's better than bankruptcy.
I'm still trying to pay my medical bills off, but I'm able to keep my head above water. It has definitely made my life better and has taken a lot of stress off of me. I have recommended them to people before that I've heard of talking about similar situations. Going through NDR destroys your credit score, but my credit score's already rising up so the more debt they pay off, the higher my score gets back too. My score was almost at 700 and it went right down to 550, but after a couple of the debts were paid off, I started seeing a little jump. Now it seems to be a little more gradual.
Reviewed Aug. 11, 2018
Pleasant experience, would recommend to anyone having financial problems. Great customer service and things explained very thoroughly. This program will help me and my family greatly. Looking forward to getting out of debt. This program sounds great and they make it easy to achieve financial freedom.
Reviewed Aug. 11, 2018
Everyone has been amazing & so helpful! It has been a tough, emotional time & everyone that worked with me made it easy. Now I am able to breathe again. It has been easy to navigate through this entire process. Thank you.
Reviewed Aug. 11, 2018
I'd like to put in a good word for Eddie **, Sales, for his patience explaining me all the details, helping me understand the benefits of the program, my rights and obligations. And Terri **, Client Success, for her follow up call, attention to detail, helping me finalize my engagement with your company. I hope I can get out of debt once and for all at the end of this process. Thanks!
Reviewed Aug. 11, 2018
Customer service team was amazing. They are clear, concise, and ready and willing to answer questions at any time. The paperwork included a guide to how this process will work throughout the debt recovery period. So far I feel very secure in making a decision to go with NDR!
Reviewed Aug. 10, 2018
Thanks for the great help, I really appreciate it. It makes it better knowing that there are folks out there that can help. It helps me sleep better at night and I will be able to start saving more for the future.
Reviewed Aug. 10, 2018
My experience with the service at National Debt Relief has left me confident that I know what exactly is going to happen to relieve my debt! Jerry ** did a great job explaining to me the process clearly and ensuring that I knew all of the necessary information. Thank you very much!
Reviewed Aug. 10, 2018
Everyone was very friendly and helpful and want to help me get out of debt. They truly make you feel like you family. I will recommend them to my friends. I feel I on my way to getting my credit back on track with National Debt Relief.
Reviewed Aug. 10, 2018
Very helpful, explains everything very well. Both ladies I talked to were very nice and understanding about my crazy shift and worked with me to get this going without being pushy of course which I obviously loved. They spoke slowly and told, went over everything and asked if I had any questions after they went over every sections of my contract.
Reviewed Aug. 10, 2018
Very easy to work with and made the process smooth and easy. I really enjoyed the customer service and information that was provided. I was educated through the process and the professionals made me feel okay with what was to be expected.
Reviewed Aug. 10, 2018
Excellent service. Took time to explain all points and answer all my questions. Positive experience. Complete knowledge of the program and services that will be provided to me. Very pleased with services offered. Extremely pleased with offer of available legal services.
Reviewed Aug. 10, 2018
My representative was very patient and had knowledge of what I want to set as my goal. The communication was great between us and helped me so many ways. I was afraid at first but help me feel at ease. The second representative was full of knowledge and gave hope.
Reviewed Aug. 10, 2018
The service was very helpful but the process is very lengthy and repeats itself a lot. The employees are very nice and detailed and make sure you understand the whole process which is very important. I appreciate the enthusiasm for the employees and the care they seem to have in helping me.
Reviewed Aug. 10, 2018
Was very helpful, explained everything to me. Answered any questioned I had. Follow up this morning, went over everything again to make sure made some changes. Quickly made changes, was told what to do with auto pay on one loan which was taken care of this morning.
Reviewed Aug. 10, 2018
I had a great experience with the team I worked with! They were very informative and transparent with all the details of the program. I would recommend National Debt Relief to anyone seeking to get out of debt. They were all very helpful and informed.
Reviewed Aug. 10, 2018
Jeannie ** and Nancy have thanks been very helpful and answered all my questions satisfactorily! This has been a very difficult decision to make, but Jeannie and Nancy have been very kind and understanding and patient with me. I really appreciate their thoroughness and detail, most of all their personality that helps you feel better about your decision to take this step.
Reviewed Aug. 10, 2018
Overall pleased. Nervous about starting the program. Really hoping I'm making the right decision doing this. I've always believed you pay what you owe. That it's the honorable thing to do. Hopefully, with you guys, I can finally get out of the hole I've dug myself in. Thank you. Your team that I dealt with was extremely professional and courteous.
Reviewed Aug. 10, 2018
The process was comfortable and smooth, thank you. Joshua ** was very knowledgeable and helpful. Explained everything to me. Made sure I know exactly what I’m doing. Overall, I’m very satisfied so far. Hopefully, the full process is seamless as the start.
Reviewed Aug. 10, 2018
I received a welcome call at 9:10 AM and I really appreciate my welcome call. She explained everything to me that I needed to know about National Debt Relief program. I would most definitely recommend the National Debt Relief program to all of my family and friends whose credit cards are maxed out and needs debt relief. This is the right program.
Reviewed Aug. 10, 2018
Both agents that I talked with answered all questions and made sure I had a great understanding of everything. They also assured me if I had any questions I could reach out at anytime for help. I would definitely recommend this company to family and friends.
Reviewed Aug. 10, 2018
I am very fortunate to have come across NDR! They have been professional and extremely helpful! I am hopeful of a successful outcome. The process was brief, yet informative of the entire process. I feel prepared and ready for a debt-free lifestyle.
Reviewed Aug. 10, 2018
Aaron ** opened our account and was so friendly and patient with us. He made the process easy for us to complete, and reassured us that we are making a great decision. The lady who helped us with the Welcome Call was also very friendly and thorough. I am so happy we contacted American Debt Relief that I already recommended them to a friend.
Reviewed Aug. 10, 2018
I enrolled in debt relief. It was very painless. I was surprise. Everyone was very friendly and helpful, and took time to explain everything to me. Randy ** was the representative that walked me through everything and he was a jewel. Very helpful and patient. Customer service representative was friendly and helpful as well.
Reviewed Aug. 10, 2018
NDR representatives were knowledgeable and very helpful, which made the enrollment process much simpler. The result was a quick and painless process that made it easier to make decisions. They stepped you through the entire procedure and quickly answered any questions.
Reviewed Aug. 10, 2018
Great friendly service... they explained all the different things that will happen throughout the process and there were no surprises from start to finish. The persons, Lindsay, in particular that I spoke to, were easy to talk to and understand. I would recommend this company to anyone that needs some financial assistance. They do not make you feel like a credit criminal but instead are just there to fix the problem.
Reviewed Aug. 10, 2018
My first person I talked was Steven **. I wasn't sure what to do and all my avenues were maxed out. He was very helpful and pleasant going over the program made feel welcome and confident I could do this and went over any questions I may have. Also the lady I spoke with in the welcome line, I'm sorry don't remember her name but she was just as great.
Reviewed Aug. 10, 2018
My experience with US Debt Relief has thus far been very positive. Rep. Patrick ** was thorough with his explanation of procedures and I felt at ease talking with him. The concept that US Debt Relief uses to negotiate with borrowers and reducing my debt seems to be a good fit for me.
Reviewed Aug. 10, 2018
Everyone from NDR has been extremely polite, informative, and professional. They are very knowledgeable and have been very timely and proficient in setting up this program for me. They have been very patient with educating me and I really appreciate it. Thank you.
Reviewed Aug. 10, 2018
Everything that will be done in the program was explained excellent and I have full confidence in knowing that we will be taken care of. Everyone that I spoke with was very personable. My husband and I already feel less stressed knowing that we are getting help from National Debt Relief.
Reviewed Aug. 10, 2018
The representatives responded immediately from my initial request for information through each question we had before and after deciding to proceed with debt relief with NDR. We felt comfortable this would be the best option for us. Alex was our initial contact and he was great with obtaining and providing as much information for us as possible to answer all our questions. Frank was our follow up contact once enrolled and was very helpful in getting our account set up and get everything ready to move forward.
Reviewed Aug. 10, 2018
You guys were great, you explained everything to me in detail and showed me how much you will help me out. I will surely recommend you to family and friends if they would ever need any help. Thank you so much for all your help.
Reviewed Aug. 10, 2018
National Debt Relief has taken a big weight off of my shoulders. Darius was very prompt, professional and courteous. He lead me through the process step by step and explained the legal documents. I highly recommend National Debt Relief. Yes, I would use them again if I needed to, but I hope I never will.
Reviewed Aug. 10, 2018
I feel at ease with NDR. I finally feel like I can breathe again and I can’t wait till I can say I’m free from debt! It has been hard the last few months and after everything I was explained I feel my stress lowering already.
Reviewed Aug. 10, 2018
You were clear and concise. You made things easily understandable. I hope this works. It would be nice to be debt free. I felt like I was drowning under a mountain of bills. It will be very nice to breathe again.
Reviewed Aug. 10, 2018
Awesome Experience! Such a RELIEF! Marcus was able to help me with what I needed to get my life and finances back on track. National Debt Relief is exactly what I have been looking for in order to ensure my future financial success.
Reviewed Aug. 10, 2018
My experience so far has been great! I received detailed information regarding the process and insight as to issues that may occur as a result. I feel assured that National Debt Relief will do their part to help me recover from financial setbacks. Everyone I have spoke to was knowledgeable and helpful. I couldn't expect more in terms of customer service while being enrolled.
Reviewed Aug. 10, 2018
Everything was explained in detail. Carlos was pleasant, caring and professional. The initial call set a great foundation for what to expect from National Debt Relief. Carlos made sure I understood ALL aspects of the program and the long-term impact. I am so glad I made this decision!
Reviewed Aug. 10, 2018
From the start to end they have been very clear about what to expect. I am happy with my payment plan and the money I will save in the long run. They did not make me feel bad about my debt and understood that life gets in the way.
Reviewed Aug. 10, 2018
I wasn’t sure what I was doing when I picked up phone and spoke to National Debt Relief. They walked me through the process and explained each step of the way what was going on. They made me feel like a load had been lifted off my shoulders.
Reviewed Aug. 10, 2018
My representative was very helpful and answered all my questions. I appreciate the attention and detail given to me throughout the process. I look forward to becoming debt free and relieved to have the assistance to get this paid off in just a matter of months.
Reviewed Aug. 10, 2018
The customer service and guidance was amazing! Joseph our rep was patience and kind and amazing with guiding me through this process and explaining everything! I can’t thank him enough for his excellent help and guidance! He demonstrated excellent knowledge and was excellent with walking me through the process! His patience with me was amazing. I truly can’t thank him enough for everything! Definitely recommend him and the company for anyone who needs help!
Reviewed Aug. 10, 2018
We just began the program and we are happy with the information and feel like everything is upfront so there will be no surprises. When asking questions, there is no hesitating to make sure we understand them. We hope that our experience stays this excellent.
Reviewed Aug. 10, 2018
Thank you for helping me become debt free. Eric did an incredible job making sure I understood every aspect of this experience. I look forward to receiving settlement offers from NDR and becoming financially stable as well as working with your team.
Reviewed Aug. 10, 2018
They are very helpful and make you feel confident in your decision. It’s a hard time now and I’m glad they were here to help me. They made all the process smooth and painless. They explained everything very clear and made the process so much easier. I would refer a family or friend if they ever need assistance. Thank you.
Reviewed Aug. 10, 2018
This so far has been great experience. Everyone who has helped me so far has been super friendly and courteous and understanding. I can't wait to become debt free and am so thankful for the help I am receiving and feel like I've made the right choice.
Reviewed Aug. 10, 2018
This was a tough decision, pondered for a couple years. I did my due diligence and National Debt Relief always came up the best, reviewed as professional, thorough and empathetic. If you want to have the peace of being debt free this company can help.
Reviewed Aug. 10, 2018
Orion ** was my initial debt consultant through the process, and was so helpful and informational. Ryan ** was another great team member who helped. These guys were literally on the phone me with until like 10 at night trying to get me approved for the process as soon as they could. I can’t describe what a relief it is on me already to know that in less than two years I will be out of debt. I highly recommend just calling the team at National Debt Relief and just see if they can help. It’s a journey and I am happy I took the first step and had just incredible help along the way.
I feel like I have a personal relationship with these guys now and can call or email with any questions. There is a face and personality on the other end of the call, and they care. If you’re reading this you must be considering this program - do yourself a favor and just call. I will update as I go through my process, but so far 5 stars for customer service, as well as for the program. Thank you guys - keep hiring great people! It truly makes a difference!
Reviewed Aug. 10, 2018
I'm having a good experience with National Debt Relief. I'm still working on my program and it’s cutting down on my debts, which is good. I saw them on a commercial and I did some research. They seemed pretty good and their reviews were pretty good as well so I went for it. During the application, they just needed personal information, such as first and last name, the amount of debt that I had in my credit cards, and my commercial debts. The rep I dealt with was well-educated on the company itself and he explained everything well and I understood everything. Their customer service support is also good. They always answer on time. They don’t keep you waiting for too long in there.
National Debt Relief gave me an amount that they wanted me to pay every month. They could have offered me a lower rate, but I guess that was what they were able to offer. But the cost, when you consider the quality of their service, is wonderful. All around, the people in National Debt Relief are good people to work with. They’re all well-educated. They have answers for everything. They also work with you if for a month you cannot make the payment that they agreed on. I would recommend National Debt Relief to anyone.
Reviewed Aug. 10, 2018
Pam ** was very thorough in going over the program details and expectations. I was made aware of various services that were offered that would benefit me in getting my debt paid off once and for all. The follow-up call was thorough as well.
Reviewed Aug. 10, 2018
This my first time calling in, I felt understood and not judged. I could feel that the person in the other side of the phone actually wanted to help me and that just feel wonderful especially in this very stressful time. Thank you!!! Agents here are definitely very professional and very well traded for their job.
Reviewed Aug. 10, 2018
I was unsure at first but Mr. ** advised me to do some research on the business which helped. He was very patient and understanding which also gave me more confidence to proceed. The next person I spoke to was also patient and understanding. Mr. ** has reassured the kind of trust that is not easily come about these days. It is good to know that people like you still exist.
Reviewed Aug. 10, 2018
I hope this will help me with resolving my credit. I am new at this but trust that I will be guided in doing the proper methods for resolving my credit. The people are professional and kind. The online portal will keep me informed.
Reviewed Aug. 10, 2018
It helped me clear my over $20,000 debt in 3 years. So happy to finally be debt-free, no more interest rates, late fees and such. Representatives have always been helpful, informative and professional. Long office hours made it easy to reach staff after my work hours.
Reviewed Aug. 10, 2018
A co-worker of mine used National Debt Relief and I’ve been using them for nine months. They consolidated all of my debts and got me lesser payments. The rep would either call me or send me an email and I would accept it. They told me that there is no cost for the service. Whatever that’s coming out of my checking account, that goes into an escrow and when I’m done with the program, whatever’s left, I get back. One time, I called to switch a payment date and I asked the rep if I had any payments coming up to which she said no. After I agreed, she told me that I had a payment after the day that I changed it to and that annoyed me. Nevertheless, they have settled five debts already and this program has made me feel like a huge weight have been lifted off my shoulders.
Reviewed Aug. 10, 2018
A friend told me about National Debt Relief and I have been with their program since September. I'm very satisfied with them. Their program is like 50-50. I paid $250 a month but when they got the settlement, they asked for so much payment on a certain amount of time. But it was not bad. Also, I have finished off two settlements. I still have one more and I'm just waiting for the settlement of that one. It's a big relief that I am almost done with their program.
Reviewed Aug. 9, 2018
This is my first time trying out this debt relief. I can’t wait to see change, can’t wait to see improvement in my credit. I'm a little nervous cause my credit score will go down but this is a major step for better for closure.
Hello Tayesha,
Glad to hear that our team was able to assist as you start on your journey to a debt-free future. We understand that the process can be difficult at times. As such, our goal here at National Debt Relief is to provide a 5-star experience for every client.
Reviewed Aug. 9, 2018
So far, so good. I am so excited to start my financial freedom journey! Steven and Isis have assisted me thus far and they provided top-notch customer service, which is hard to find these days. I will make sure to recommend NDR to my family, friends, co-workers, church members and social media connections. Thank you so much!
Reviewed Aug. 9, 2018
Every minute of help that I received was with the most kindness ever! Great customer service from Erica and from the welcome representative (I wish I remembered her name as well)... Both answered all my questions from A-Z with no attitude or rudeness. They were patient and helpful. I will be recommending this to my friends who are struggling like myself.
Reviewed Aug. 9, 2018
Recommend. Fast and easy process to become debt free. Lots of script and legality stuff to make sure you understand the process but you understand what is going on by the end. Get started now to become debt free.
Reviewed Aug. 9, 2018
They were very nice/professional and to the point, I would most definitely recommend to anybody that is having problems with debt. They made it easy and you also get a good feeling!!! We were going to try to consolidate but was the best way.
Reviewed Aug. 9, 2018
I spoke to two different representatives and both were very helpful and specific on the details that were needed to help me get started on my road to being debt free. Very pleased on how the process is going so far and look forward to my debt free future. Thank you NDR!
Reviewed Aug. 9, 2018
Gary ** was very nice and informative, he was able to answer all my questions, I am very pleased with the process so far. I can't wait to hear from them with my first offer to settle, look forward to being debt free.
Reviewed Aug. 9, 2018
Every one that is part of the program was very helpful and super informative. Very professional and caring. They helped me fully understand the whole program 100%. I would recommend this program to all my friends and family and anyone else that need this kind of help.
Reviewed Aug. 9, 2018
They are proficient in making the process painless and easy, very straightforward and friendly especially in a potentially extremely frustrating state of the nature that they provide service for. I am happy to have used the program and would recommend to a friend.
Reviewed Aug. 9, 2018
Very informative and helpful and professional. I feel very relieved already. I am very much looking forward to being debt free. I think this is one of the best decisions I have ever made. I would recommend this company to anyone who needs help with their debt. Thank You NDR!
Reviewed Aug. 9, 2018
NDR team members were very courteous and detailed when I spoke with them. All members were helpful in helping me understand the process. The information provided was easy to understand and navigate. I look forward to completing this process and putting this debt behind us.
Reviewed Aug. 9, 2018
Good service and good deal. I like it and make easy. I want good my credit in my future. I can get house or new car. And my friend can join at your service in future if they love it and make easy for them in future.
Reviewed Aug. 9, 2018
Everyone so far has been very helpful. Very good at explaining how everything works and answers all questions. I would recommend to anyone needing helps with credit cards and any unsecured credit debt. Travis and Cashmere have more than helpful.
Reviewed Aug. 9, 2018
Both representatives were professional, helpful, and encouraging to me during the enrollment process. They put my mind at ease about my decision and with the legal issues that will/might occur during my participation in the program. I am confident I can succeed with the help of National Debt Relief.
Reviewed Aug. 9, 2018
Very friendly staff. They took their time to go through any questions I had and made sure I understood the process before continuing. Very polite and helpful. Their excitement for me to become debt free was so refreshing. It made me so excited too.
Reviewed Aug. 9, 2018
Good experience. Very helpful people and not demanding. Very pleasant to work with. Would recommend them to anyone needing this type of help. Company has been in business for an extended time and can answer all questions put forth. They even have a legal team to assist if needed.
Reviewed Aug. 9, 2018
I found myself in deep debt and needed help to get myself out. I found Ryan ** very helpful in explaining what the company was about and how they could help me. It will take a bit but at least I will be totally out of debt.
Reviewed Aug. 9, 2018
The staff was extremely knowledgeable and thorough with information and responses. I would highly recommend to family and friends!! I now have all the tools and knowledge needed to become debt free! I cannot wait to see how this changes things for my family!
Reviewed Aug. 9, 2018
Everyone was very helpful and nice. The welcome call the person was nice but spoke very fast. So far a pleasant experience. The walked me through everything and were very understanding. By the end of our conversation I felt like a big weight was lifted off my shoulders.
Reviewed Aug. 9, 2018
Everyone I spoke with was very nice and very professional. They answered each of my questions without hesitation. They were very knowledgeable and shared the information in a detailed manner. I look forward to working with them. Very nice people!
Reviewed Aug. 9, 2018
Phone representatives and counselors are very good at explaining the process (even the parts that are uncomfortable) -- and the improvement to our family's financial situation in the long run will be a huge relief. The counselors/analysts also do a great job of putting things into context. It can be an embarrassing thing admitting that one's financial situation got unmanageable, but I never felt a hint of judgement, which was welcome. We're very happy to begin the process. Worked with Chris ** at the initial stages, and did the welcome call with Edwin **.
Reviewed Aug. 9, 2018
Both people I have interacted with have been encouraging and very professional. I got a good night's sleep for the first time in a long time knowing that they have the tools to help me become debt free. Every step is explained in great detail and has written documents to back it up.
Reviewed Aug. 9, 2018
Great friendly service helped with all my needs. Quick, fast and detailed in everything that was told to me. I hope this programs helps and I'm excited to be part of it. I'm glad I called to get this under control.
Reviewed Aug. 9, 2018
Barbie is very well rounded, transparent, and understanding. When talking about debt most people (myself included) can feel very down and overwhelmed, Barbie was sure to encourage us on any small things that we were doing right which helps us build courage and think we're not THAT messed up for accumulating debt. Thank you Barbie!
Reviewed Aug. 9, 2018
Hello, I recently signed up for National Debt Relief program. The initial representative I spoke with was a awesome. I was very satisfied with the level of customer service I have received thus far. Each representative, was very knowledgeable and helpful. Thank you!
Reviewed Aug. 9, 2018
National Debt listened to me and made what is a hard decision easy. It is hard to know you are going to go through some anxiety for a really good outcome. I felt listened to and they explained all details of the program. I feel like I can do this and I will get out of debt. The staff was friendly and understanding and I feel like I have partners in getting me through this tough time.
Reviewed Aug. 9, 2018
We are happy to enroll in the program. The future is looking better for us. Everyone we have spoke to has been very kind and helpful answering our questions. This is a time that we will have many questions and it is great that each question is answered in such a detailed way. We are thankful to everyone who has took the time to carefully explain this process to us.
Reviewed Aug. 9, 2018
Paul was very helpful and walked me through the entire process. Ty with the Welcome call, was also very helpful and made sure that I understood all the terms and conditions of this agreement. I would highly recommend this program for anyone in the need of help.
Reviewed Aug. 9, 2018
I contacted NDR for the same reasons anyone else might. They were very respectful and nonjudgmental of me and my particular situation throughout every step! They patiently answered each of my questions (some of which I am sure that I asked more than once, and never got frustrated with me). I would highly recommend this process for anyone looking to get out of debt.
Reviewed Aug. 9, 2018
The agent provided detailed information in regards to my concerns. I feel like I was making a poor choice, by not following through with my obligations. During the conversation the agent stated this can be a stressful, but once I complete the program my credit will be restored.
Reviewed Aug. 9, 2018
Information was forthcoming and questions were answered. I am pleased with the service and wholeheartedly trust the program and the team working with me during my journey. Service was friendly and assisted me throughout the process. If I have question in the future, I trust the representative will have all answers and be willing to assist in any way possible.
Reviewed Aug. 9, 2018
Atif was very well spoken and very detailed in expectations of the program. Greatly appreciated. Program was well organized and communicated all the way through the welcome call. A lot of signing your name away, but I trust you all are doing the right thing by me.
Reviewed Aug. 9, 2018
My debt over the years has piled up and I was getting nowhere with minimum payments. I researched National Debt Relief online and they were on top in the many different resources I checked. Now, they are helping me just fine. They've been great all the way across the board. I make one payment instead of several payments with all the different accounts I have, so it freed me up from the get-go. I could have a sense of freedom, and I already have more money that I can utilize now because I'm not dumping all my money in all those different accounts and payments. It also takes me out of the equation where they deal with the creditors instead of me. They also settle on my accounts with a lot lower amount than what I originally would be paying.
I was very pleased with the enrolment process. First, I talked to someone who got me started, and then they took me over to people who would manage my account, and then they help me from there on out. Everybody seemed to be very friendly and cooperative. Then, if I have any questions, they always say, “Feel free to give us a call,” and they help every single time I call. I also never have to wait on some answering service. I always talk to a person and they would make everything very easy for me. They would talk me through the process. They also didn't use any technical terms so it was very easy to understand what they were talking about. Whatever they said, they also emailed me for reference. So if I had any questions or anything like that, I can refer back to my emails. Everything was also quick. It wasn't like a waiting game where I would do one thing, and then have to wait for them to get back to me.
Someone also took a look at my accounts and came up with a figure of what I would pay per month. They would always ask me if the amount was okay for me or if I have any concern about something and they would always go out of their way to try to fix it as best they can. Then I have an online account that I can always check at any time, and it will show me the payments that I made and if they're working on settling an account or money that was taken out of my account to settle with one of the creditors.
Working with National Debt Relief has been great. It seems that there's light at the end of the tunnel instead of not getting anywhere with the transaction fees and all the things that are tacked on with the account. Within the three months I was in the program, I already had somebody contact me and say, "Hey, we're settling your first account." I'm more than halfway through the program. They took care of three of my debts already, and I have two more left. They have already settled with one of the largest ones. I've already talked highly about National Debt Relief to my friends as well as referred them. They're a great company and I'm 100% pleased with them.
Reviewed Aug. 9, 2018
My experience with National Debt Relief (NDR) application process has been flawless! Ani **, is simply amazing! She reached out to me, explained the process, and since then, it's been smooth sailing! For a while, my mental clarity has been a little foggy, and I knew my debt was the result of my depressed mood, sluggish behavior, and daydreaming while at work. I knew this was a wise decision, because I can finally see the light at the end of the tunnel, and it's toward financial freedom! Thanks again Ani, you're the best!
Reviewed Aug. 9, 2018
Today I called 3 different debt consolidation companies and by far after speaking with Jonathon, I was convince National Debt Relief was the perfect fit for my situation. He was very professional, informative and was able to address all my questions and concerns. Awesome Job.
Reviewed Aug. 9, 2018
Professional on the phone when speaking to me; confident and thorough explanation on every aspect of National Debt Relief; was very patient with me when I asked questions or to repeat a statement. Individual took his time with me. Several times throughout our conversation would ask "Do you understand or have any questions?"
Reviewed Aug. 9, 2018
When I contacted NDR, I was skeptical. After speaking with Ivori, all my questions were answered. I felt a sense of relief. I was drowning. NDR threw me a lifeline. I was very impressed with the professionalism of the entire process. I feel like I have regain control of my life. Thank you so much Ivori and NDR for helping me get back on the right track.
Reviewed Aug. 9, 2018
Phone calls have been easy to understand & clear. All information was explained well & questions answered. Communication back and forth had been simple. It is good to know there will be real help when I need it throughout this process.
Reviewed Aug. 9, 2018
I got through the point where the surcharges were the only things I get paid for, so I wanted to try to find a way to settle my debt in a better and more efficient way. Enrolling with National Debt Relief was very easy. And everyone has been professional, helpful and informative. We had an assessment of what our monthly payments and we found something that was doable and comfortable for us. It's been pretty straightforward ever since. I was never late with it and it worked out exactly how it was planned. And my last payment would be at the end of this month.
Reviewed Aug. 9, 2018
National Debt Relief explained the program very well and it all made sense, and something I could live with. I like their attention to details and every time I’ve called in, everybody’s always been helpful, and knowledgeable, and I’ve never had an issue with anybody. They would always answer my questions while I was on the phone. They would put me on hold and they would connect me to the right person or department. When I had a question about my wife’s bank account, they sent me to legal and they answered all those concerns there.
The program I was signed up for was about four years, bi-weekly payments, and they contact all the creditors and try to negotiate lower amounts, and make the payments from the trust account. I started the program in February and I’ve already started payments for six, which is almost 50%. So it's been doing pretty well. My monthly stress goes down when I know that I just have to make these two payments and they’re taking care of the rest.
Reviewed Aug. 8, 2018
Phone call was very professional. Process went smoothly. Information that was given to me was very direct and to the point. By choosing to do this the big picture for me is to be debt free and do not regret the decision to choose.
Reviewed Aug. 8, 2018
When I first called it was very easy to work with Eric. The process was easy to follow and understand. They explain step to step. Had everything I needed. They give you every thing to contact them if needed. It was a pleasure to have someone who spoke clearly.
Reviewed Aug. 8, 2018
George was extremely helpful and informative when explaining the processes to me. I will be able to settle my debts in less than three years. I am grateful for his guidance. Additionally, Guadalupe was very kind and helpful on the follow up welcome call. I would recommend to anyone.
Reviewed Aug. 8, 2018
We have only had a great experience with every representative that we have had contact with. Everyone is so patient and understanding in this most stressful time. They made the whole process much easier than I expected. There hasn't been long holds or waiting time. I'm really happy with all their service. I wish I could put 10 stars.
Reviewed Aug. 8, 2018
Very informative and on key. Very polite and went over all aspects very well. Results were very satisfying and a big relief. Forms were easy to fill out and return. Very impressed with everything so far!! Looking forward to being debt free and making life easy. I would recommend NDR to anyone needing help to make life easier.
Reviewed Aug. 8, 2018
Agents were very courteous, knowledgeable, to the point. Very accurate in explaining plan. I also was impressed at how quick my problems were taken care. Gave me peace of mind. A fine job well done, will recommend. Very satisfied with legal representation if needed, pleased with dollar amount of I have to pay most of my accounts, will really save and am confident that with difference. I will be able to pay sooner than the time allowed.
Reviewed Aug. 8, 2018
Everything was excellent, Jay & Blake were very helpful. They made the entire process seem seamless. I would definitely recommend your services to anyone. Feels like a big weight lifted off my shoulders. I just want to say thank you again.
Media


