Buyer's Choice Award Winner

National Debt Relief Reviews

4,918,519reviews on ConsumerAffairs are verified
  • We require contact information to ensure our reviewers are real.
  • Our moderators read all reviews to verify quality and helpfulness.
  • We use intelligent software that helps us maintain the integrity of reviews.
+2 more
Author picture
Edited by: Amanda Futrell
Author picture
Fact-checked by: Jon Bortin

About National Debt Relief

National Debt Relief is one of the largest debt settlement companies in the U.S. Founded in 2009, National Debt Relief negotiates with creditors to reduce how much you owe on unsecured debts such as credit cards, personal loans, medical bills, private student loans and collections. It offers personalized plans to help you resolve debt, along with support from dedicated debt specialists.

Visit www.nationaldebtrelief.com
Pros
  • Free consultation with debt coach
  • Free debt relief quote
  • Numerous accreditations
  • Professional and responsive customer support
  • Easy enrollment process
Cons
  • Fees can reduce overall savings
  • Not available in all states

National Debt Relief Reviews

Over 50k reviews since 2016

Filter by Rating

  • (50,844)
  • (5,516)
  • (1,363)
  • (595)
  • (500)

Popular Mentions

    How do I know I can trust these reviews about National Debt Relief?
    • 4,918,519 reviews on ConsumerAffairs are verified.
    • We require contact information to ensure our reviewers are real.
    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Top reviews
    • Top reviews
    • Recent
    • Oldest
    • Most helpful

    A link has directed you to this review. Its location on this page may change next time you visit.

    3 featured reviews
    How do I know I can trust these reviews about National Debt Relief?
    • 4,918,519 reviews on ConsumerAffairs are verified.
    • We require contact information to ensure our reviewers are real.
    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Page 215 Reviews 42435 - 42635
    Verified purchase
    Staff

    Reviewed Jan. 4, 2018

    The experience was satisfying and the operator was very professional. I was informed of all of my responsibilities and the formula that was in place to relieve me of my debt. The operator Were very professional and complete. I hope to finish the program I never have this problem again.

    Thanks for your vote!
    Verified purchase

    Reviewed Jan. 4, 2018

    When my Home Owners and Auto Insurance BOTH raised my annual rates requiring me to pay out-of-pocket a total of $900.00, I called National Debt Relief (NDR) and was ready to quit the program. When I spoke to the NDR consultant, they explained to me that I could lower my ACU Payment to assist in covering the unexpected expenses. (NO penalties or Interest!!) They also reiterated that the deposits I make into my settlement account each month is still "My Money". If I need it, I can get it.

    Thanks for your vote!
    Verified purchase

    Reviewed Jan. 4, 2018

    The sign up was easy. Matthew was patient in answering my questions. The Welcome Call was also a breeze and easy to follow and understand the information provided. I am hoping the rest of the time in the program is just as simple and stress free.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Jan. 4, 2018

    The 2 representatives that helped me were extremely knowledgeable and answered all my questions, no matter how dumb they sounded. I felt very informed before making my decision and am confident I made the right choice to get out of debt.

    Thanks for your vote!
    Verified purchase
    ProcessTransparency

    Reviewed Jan. 4, 2018

    This was a thought through process for me which made me very nervous, but Yasha was very helpful in all my questions and he explained everything to me in a way I understood easily which made the experience much easier. Also the Welcome Call went smoothly due to Yasha already explaining everything to me the day before.

    Thanks for your vote!
    Verified purchase

    Reviewed Jan. 4, 2018

    I had a wonderful experience. They were fast and able to consolidate my debt, lowering my payments, decreasing total debt, and eliminating many unwanted years from 20 plus to 2 and a half or less! I would recommended them to anyone!

    Thanks for your vote!
    Verified purchase
    ProcessTransparency

    Reviewed Jan. 4, 2018

    A great company - they were thorough with their explanations, made sure I understood everything - answered all my questions before I even asked them any... It looks like a great program that will help me retire comfortably by assisting me in getting rid of my debt. I HIGHLY recommend them before you try any others.

    Thanks for your vote!
    Verified purchase
    StaffTransparency

    Reviewed Jan. 4, 2018

    She was awesome! Explain everything we needed to know and answered all our questions!!! She took her time and went over every detail! She accommodated our schedule. We were very impressed with her professionalism and concern to ensure we understood everything she was talking about.

    Updated on 08/05/2018: It has always been great with NDR. While I rarely talk to their negotiators, they send me what they’ve negotiated and I agree with it and then we go on. It's either through e-mail or when I call in. So far, they've done about half of our creditors.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Jan. 4, 2018

    Very nice people to work with. I would for sure recommend to a friend. We needed help and they are here to help all they can for you. I would like to Thank you for helping us get out of debt rebuilding our credit.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Jan. 4, 2018

    Erika was so helpful, informative, & non judging. Shante was also very helpful during the welcome call. Everyone I spoke with was very polite and professional. I am so happy, relieved, and ready to take this debt free journey. Thanks National Debt Relief. I will recommend you to anyone who needs debt relief and someone to represent them.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Jan. 4, 2018

    I had a great experience setting up everything. Luis was so helpful through every step and answered any questions I had. Anyone I’ve talked to at NDR has been super helpful, friendly, and understanding. I’m hoping this experience will help my financial future and help me learn ways to deal with debt.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcess

    Reviewed Jan. 4, 2018

    This was a very positive experience with National Debt. The person I talked to took time with me to answer my questions. I wanted to have an update on my account as it should be done in July 2018. National Debt has truly taken care of everything for me during this process. The specialist I talked to this time was very knowledgeable and helpful. Only good things to say about my experience.

    Thanks for your vote!
    Verified purchase
    PriceStaff

    Reviewed Jan. 4, 2018

    Customer representative handling my settlement quote seemed aggressive and impatient with me while I was having difficulty with memory recall of the information that was being given at a fast pace. For this reason I would not recommend services to others as of right now.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed Jan. 4, 2018

    A solution to my situation was explained to me within minutes after answering a few questions. The agent was very patient with my lack of computer usage and poor eyesight. I was overwhelmed by the skill and knowledge as well as helpfulness of my agent.

    Updated 05/17/18: From my first conversation with Joel, and other customer agents, my experience has been positive in every instance. The first debt resolution was much sooner than anticipated and more favorable than expected. I would recommend National Debt Relief for debt resolution.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcess

    Reviewed Jan. 4, 2018

    Jonathan **, the consultant, was very knowledgeable, courteous, and very patient. He was able to answer all my questions. I was afraid to take this step, but he really made me feel very comfortable. It was hard for me to take this step but after speaking to an expert confident that this program will give me some relief.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Jan. 4, 2018

    I unfortunately overextended myself with my credit cards and have been trying to keep afloat for the last year - way too embarrassed to ask for help. Afraid that I would be judged or worst yet, turned away. But Nat'l Debt Relief has been incredible from the beginning. I only wish more companies practiced such professional & caring customer service! Thank you, thank you & thank you, for helping this old broad start getting her life in order.

    Thanks for your vote!
    Verified purchase

    Reviewed Jan. 4, 2018

    Very satisfied with the current services that was provided. I do not have any inquired at this moment. I will tell my family and friends about this customer service. Hopefully the service that was provided to me will be the same to others and will continue to increase.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Jan. 4, 2018

    I had the privilege of speaking with Daniel ** today to start the debt relief program. Daniel was very helpful and very professional. I then spoke with a gal for my welcome call and she was as well very helpful and caring! Great experience so far!

    Thanks for your vote!
    Verified purchase
    Customer ServicePriceProcessTransparency

    Reviewed Jan. 4, 2018

    My experience was more than excellent with both my Rep and on my welcome call! Kameel went above and beyond it seemed to explain everything to assure I understand the program. My welcome call also was more explanation and asking if I had questions to assure I understand the program. I was also assured National Debt Relief has my best interest at heart & my well being to get out of debt. I was nervous about my creditors calling me because it’s hard for me to say no to payment arrangements because I feel bad for not paying my bills.

    Thanks for your vote!
    Verified purchase
    Process

    Reviewed Jan. 4, 2018

    Both Mark and Rita were a great help in learning the National Debt Relief process. Mark and Rita were a big help as well in helping to complete all of the necessary forms. Thank you so much for all of your help so far.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Jan. 4, 2018

    Very informative and made me feel very comfortable talking to them! I am really looking forward to working with them and getting out of debt! I feel much better now that I have started with them! Hopefully it will all work out for the best! Thank you.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed Jan. 4, 2018

    First, let me say that making that first contact with NDR was very scary. We felt ashamed for getting ourselves in this mess. Daniel was absolutely wonderful. We felt he really cared about our situation. We did not feel any judgment or any biased opinion and we were very calm by the end of our conversations. Daniel a perfect fit for the career he is currently in. The Welcome call was very organized and we were treated very well. I never had to ask anything because it was explained perfectly.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed Jan. 4, 2018

    I'm truly thankful for being treated kindly. I was extremely nervous and a bit embarrassed to call and receive help. Once I did call I was pleasantly surprised and relieved to speak to such kind folks who never judged me. I huge shout-out to 2 gentlemen, Josh and Solomon. I feel much relief and am very clear on what will take place. Everything and I mean everything was explained clearly. If I had ANY questions these two gentlemen had no problem answering them. Thank you!! You're much appreciated. God bless.

    Thanks for your vote!
    Verified purchase
    StaffTransparency

    Reviewed Jan. 4, 2018

    Both Michael & Kelly were very experience in the information they gave me... explained everything and answered all my questions with accuracy! Couldn't have asked for a better team, will recommend you guys to everyone that need Debt Relief. They are very good at what they do... Would recommend those two for a promotion. Hoping to see what the future brings me in this journey.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed Jan. 4, 2018

    From the initial intake of information, everything was thoroughly explained and very courteous on answer all questions while providing additional information regarding the process. It was made very easy with the plethora of informative information. The customer service was exceptional from the start. No pressure to sign up and no pressure to make a decision immediately. Honesty on what is the BEST for relieving the debt.

    Thanks for your vote!
    Verified purchase

    Reviewed Jan. 4, 2018

    I'm happy it's resolved but the amount has gone up due to late fees. It went up by 400 so it's really not that much less than the amount it was when I started this.

    It's fine. This it's a relief to know things are starting to be resolved. Thank you.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcess

    Reviewed Jan. 4, 2018

    Nikki did an excellent job in explaining all the details I needed to be in the program. I would definitely recommend this to a friend. Welcome customer service did a great job as well. Keep up the good work in helping more people be free of debt...

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Jan. 4, 2018

    Recently, I had the opportunity to speak with two representatives of NDR about my financial crisis. Both of the NDR representatives were very compassionate, courteous, and professional while helping me to finalize steps in resolving my financial crisis. I will certainly recommend NDR to any of my family members or close acquaintances.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcess

    Reviewed Jan. 4, 2018

    I entered the program in early 2018, so I haven't experienced the program to it's max potential. But the people I've been working with thus far have been terrific, and have made me feel comfortable having to go through this process. Based on the customer service alone, I'd recommend NDR to at least get info. Four stars only because I haven't seen it to the end, but I would imagine I'd give it 5 otherwise.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed Jan. 4, 2018

    I was very concerned with my debts.. I want to say that Aaron and Karen took great care of me. They took their time to explain everything in clear details.. Overall I experienced excellent customer service and I would absolutely recommend this to anyone in need of being debt free!! THANK YOU AARON and thank you Karen for your welcome call!!! BLESSINGS!!

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed Jan. 4, 2018

    My account representative and welcome call were very thorough and informed me of every option I have and helped me feel very confident in my decision to seek assistance from NDR. I was walked through my financial situation and relief options with consideration and resolution being the top priority.

    Thanks for your vote!
    Verified purchase
    StaffProcessTransparency

    Reviewed Jan. 4, 2018

    Everyone I have spoken to has been very pleasant and knowledgeable. They have taken time to go over all of the information and explain in detail how the program works. All of my questions have been answered and I feel confident that I have chosen the best company possible to help me through this process.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Jan. 4, 2018

    I was very satisfied with the representatives that helped me with this important change in my life. The representatives not once lied to me nor gave me the runaround. They were upfront with my situation and enabled me to see that consolidating would be a right choice for me.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Jan. 4, 2018

    Bradley ** was very thorough and professional. Phone surveys were most effective. I hope to be out of debt in 30 months. Went over details and articulated well.

    Hope to get out of debt soon, and like the idea. HOPE we will see it through. Thank you.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcessTransparency

    Reviewed Jan. 4, 2018

    The agent handling my call was very pleasant and patient with me. She explained the process in words I easily understood. It was assuring to talk with someone who was not rushing me. I've already shared my positive experience to all my friends and family.

    Thanks for your vote!
    Verified purchase
    StaffTransparency

    Reviewed Jan. 4, 2018

    All the agents were very helpful and answered all my questions with perfect clarity. I would recommend this service and company to anyone I know who ever mentions needing help with debt and relief from debt. Both agents Anthony ** & Rita ** are five star and very professional in what they do.

    Thanks for your vote!
    Verified purchase
    StaffTransparency

    Reviewed Jan. 4, 2018

    Was a great one. The people explained everything. Easy to understand. Having such high debt would have been very tough and it seemed nothing could help! In four years we will be completely out of debt so thanks to all for the help.

    Thanks for your vote!
    Verified purchase
    Process

    Reviewed Jan. 4, 2018

    Was starting get discouraged about not seeing any progress related to debt resolution activities, me being new to this entire process since enrolling in mid-August 2017. However, to my pleasant surprise, I was contacted NDR and informed of my first victory -- a tremendous debt reduction accomplishment and request for my approval for payment -- which I gleefully agreed to! Thanks NDR... I think I am now ready for the long-haul to finish off the other 5 debt resolution targets with you!

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed Jan. 4, 2018

    Devin ** was very helpful and thorough throughout the entire process. I appreciated his knowledge about the entire program and his patience with me as I asked multiple questions. He definitely brought me peace of mind and for that I am very thankful.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Jan. 4, 2018

    They were very kind and knowledgeable. They made sure I understood everything involved and patiently answered all my questions. It was a positive experience and I feel very comfortable knowing they have my back. I highly recommend them to anyone in need of debt relief.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Jan. 4, 2018

    Every person who helped me was kind and extremely helpful. They took their time explaining everything and answered all of my questions. The people I talked to seemed to be legitimately concerned with my well being. I know they're paid to be nice, but I believe they are sincere.

    Thanks for your vote!
    Verified purchase
    StaffTransparency

    Reviewed Jan. 4, 2018

    Both my work/up agent and my Welcome Call agent were outstanding, understanding and clear on what I needed to do and what I could expect in the long haul.

    Looking forward to a more organized living experience during these next 43+ months. Thank you all for your hard work and a professional, easy day for me!!

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Jan. 4, 2018

    We had a decrease in income and we had to find a way to get rid of some of the debts. We're paying off four credit cards with National Debt Relief. And they've paid off one and settling on two more so we've only got one more to get settled. When we were enrolling with them, we had to give them the account stuff and they figured out whether we qualified or not. They asked some questions about our income, too. And then they told us how long it would take and what the payment would be. We usually get an email and a phone call but we're usually at work when they leave it and when I get a hold of them, they tell us that they came to a possible settlement agreement with the creditor and they ask if we want to go along with it or not. We do the payments every other week. And if for some reason I can't make a payment, they let me skip. The people who I've dealt with are good.

    Thanks for your vote!
    Verified purchase
    Customer ServicePriceStaffProcessTransparency

    Reviewed Jan. 4, 2018

    From what I read, National Debt Relief was a good program. And I had talked to my buddy about it and I consulted with a lot of people, but I’d never been in this situation so I didn’t know where to go besides National Debt Relief. They didn’t explain things well, and that was my biggest concern. It was really friendly from the point of me reaching out and asking information, but as a new consumer, I didn’t know what kind of questions to ask, like who do I go to or how do I file my taxes. They don’t answer any of that. They just tell you to go to your local accountant, but that's not very clear to me. Then once you get to the point of entering the program, it’s 22 percent of your credit card relief or debt settlement but they don’t tell you, “They’re going to take $2000 dollars out of that overall percentage of that credit card debt”.

    My other biggest concern was that once you enter the program, the account executive or whoever sold you on it no longer deals with you. It’s not transparent at all, and I didn’t realize that you have to build up 30 percent of whatever you accumulated in debt before they'd reach out to these credit card companies. They settled well and they deal with the creditors, but at the same time, the fees are outrageously expensive. I looked through the affiliate program, and you can get paid 300 dollars a month if you refer someone else in. When you get paid that much incentive through a referral fee, you’re making a killer amount.

    National Debt Relief answers phone calls, but there’s not much more because you have to save up X amount of dollars before they reach out to your creditor, and that wasn’t explained to me. I want to know more about my taxes because tax is coming around the corner and I still don’t know what to do with it. If I find someone in my situation, I would recommend NDR if they want to not have people call them all the time. It’s a good program, but I wish it was clearer.

    Thanks for your vote!
    Verified purchase
    StaffTransparency

    Reviewed Jan. 4, 2018

    I had a heart valve replacement and was going to be out of work and some of my debtors didn’t want to really work with me the way I thought they would if I gave them a heads up that I was going to miss three months of work. I had to find somebody who could help get me out of a lot of trouble. National plays the same commercials in the middle of the night. I wake up early for work and I’ve seen it several times. I wrote their number down and they seemed to have the best positive stuff about them so I took a chance.

    It was extremely easy enrolling for their services. All I did was get my debt together. They told me which of my debtors they work with and it was almost all of them except for one or two. They said the only thing was that I was going to take a big hit. I lost 200 points on my credit score because everything had to go 90 days delinquent. They told me my credit would rebound a couple of years afterward. It’s just I’m going to go into a high-interest rate thing where I’m going to have to take some creditor with the high-interest rate to earn their trust. And then two out of four of the groups have agreed and I’ve begun paying them off. There are two other ones. One is really small and I’d really like to just pay it off myself but I’d be breaking the agreement so I’m just following National's instruction. It'll be my 12th payment tomorrow.

    Everybody was very good, from the first guy that signed me up who was from California to the one I was transferred to in New York. I usually don’t speak to anybody but they reach out to me if they’ve made a deal with somebody and they ask me if I want to approve it. I don’t understand what National's charging me though. At first, I thought they were non-profit. I know that they’re saving me a lot and that they’re getting me out of debt. When they took my total debt number, they told me how much they would save me. But I wouldn’t mind if they were getting paid something for running this program because my number was pretty high and it will be not achievable in three and a half years.

    I’m very satisfied so far and I’m hoping it all works out. Everything seems to be going consistently. I keep a lot of records with them and I printed out a lot of their information and they seem to be doing what they said they would do. And then the second process with me talking to another person, they made it very clear how it would work and it’s been going that way. I still have two and a half years to go.

    Thanks for your vote!
    Verified purchase
    PriceStaff

    Reviewed Jan. 4, 2018

    I have an escrow account that I'm building up with National Debt Relief. Based on the ratings that I read from online forums, I got their service to help with my credit card debt. I enrolled over the phone and went through everything with their reps. They found the best solution for my problem and everything went well. So far, they're doing all the best they can for me and the cost of their service is excellent.

    Thanks for your vote!
    Verified purchase
    Customer ServicePrice

    Reviewed Jan. 4, 2018

    I couldn’t keep up on my debt because I got laid off from work and the payments were really high so I needed help. I went online and filled out this thing. They took all my info and then they called me so I went with them. The enrollment process was really easy. I told them my debt and how much I owed on each credit card. They calculated something and told me the monthly payment that it was going to be, and then I agreed. They told me that I had to fax over or e-mail them the statements for each one of the credit cards.

    National Debt Relief is doing great. It’s convenient how all the credit cards are in just one payment, and then they negotiate. We don’t have to worry about all that. They send me an e-mail and if I agree, I click “Yes” or I e-mail them back. They get a good chunk off of what I owe and can make the big difference to settle the credit cards. They are doing better than what I could have done by myself. They are quick on finding the payment options that would get things done expediently. The cost is not that bad because it’s included in the payment such that you don’t feel it.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcess

    Reviewed Jan. 4, 2018

    National Debt Relief was the best option for me. The enrollment process was fairly easy. One of the agents walked with me on how to set up everything. The program has worked in helping me settle a lot of debt that I probably wouldn’t have been able to take care of on my own. National Debt Relief did a pretty good job working with me and answered a lot of my questions. The service matched the amount that I had to pay.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed Jan. 4, 2018

    I retired and had too many bills behind. I owed money to my family and some people. My husband and I had to pay everything when we moved from Almira to Sacramento and we also for medicine. I wanted to do something. I called National Debt Relief and they answered very clearly. Their guy explained everything. They asked me for my bills and why I had a hard time paying them. They're very good with me and they have a lot of patience. When I don't understand something, they have Carlos to talk to me in Spanish because that is my language. He's very educated and he explained to me what I exactly needed with my payments.

    I'm very happy with National Debt Relief and I can sleep well now because I know somebody is going to help me. It helped with my health too because I don't worry too much now. I only have to pay on time and don't have to worry about anything. After I pay that, I don't have to go through the same problem again. I’ve already recommended NDR to my sister who has the same problem as mine. I'm ready to recommend it to everybody. I tell some people and my neighbors that I can get them the phone number for the program.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcess

    Reviewed Jan. 4, 2018

    I had really hard debt in terms of credit cards and I could not pay them, and they were calling. My friend was with a program with National Debt Relief a few months before I was, and she did all of the homework and realized that they were one of the best. So, I took her word for it and I had a great experience with them. Enrolling was very easy. You just provide them with all your information and they pull up your credit score. And then, they give you a list and they come up with the payment plan for you and try to figure out what they can do to help you out.

    I was impressed with how quickly things started to turn for the better and the amount that National Debt Relief got the settlement offers for. I was in the program for a year and I just recently graduated. My credit score is now moving up and I’m all out of debt. They closed everything that I had under my credit. They were always calling and if they couldn’t reach me, they sent me an email. If I didn’t respond to the email, they’ll call again. They wanted to make sure that I was okay with everything.

    Thanks for your vote!
    Verified purchase
    Customer ServicePriceStaff

    Reviewed Jan. 4, 2018

    National Debt's enrollment process was fairly quick. They had very experienced people talk to me, and they did a good job. They were knowledgeable and positive that they could help me with my debt. But the cost is a little high. They only settled two bills. And it was only a couple of phone calls and it was $800 something. Other than that, working with them has been good.

    Thanks for your vote!
    Verified purchase
    StaffProcessTransparency

    Reviewed Jan. 3, 2018

    Mr Erik ** was helpful with process. He explained the application thoroughly. Explained how the credit companies will call me and how they will try to cut the balances in half. The other gentleman explained the legal power of attorney and that they would send the form for my signature.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Jan. 3, 2018

    Everything is equitable and reasonable with National Debt Relief. I finished the application process and they gave me a general phone number to call for questions. I also got my online ID and that’s pretty much where I monitor the account. They reach out to the debt holder to settle the account for a lower amount than what it currently is and attempt to reduce the overall overhead. They call though it’s not been the same person every time. They say, “We have an offer. What do you think?” And then we have a conversation about whether or not it’s time, if there’s additional money due, what the amount of money is or is not. We either agree to the terms and they present them to the company or I say I have to pass.

    National Debt Relief is a fairly easy company. I have not had a question go unanswered when speaking with them. So far, everything’s been pretty good though I still don’t know what’s going to happen in the end, when or if they failed to negotiate, if they are or not going to ask me for additional money that they never told me I was going to have to pay. I would recommend National Debt Relief to a person if they were seeking resolution. Call them before you’re in deep trouble.

    Thanks for your vote!
    Verified purchase
    Process

    Reviewed Jan. 3, 2018

    I was very pleased with ease of process and the financial outlook that I now have. I was very worried about where I was headed and what would be my financial options. Everyone was thorough in explaining what I needed to do to be successful in the program.

    Thanks for your vote!
    Verified purchase

    Reviewed Jan. 3, 2018

    National Debt Relief has been a life saver. After having been sick for several years, our credit was a mess. Thanks to NDR, our credit is slowly getting better and we can finally see the light at the end of the tunnel.

    Thanks for your vote!
    Verified purchase
    Customer ServicePriceStaff

    Reviewed Jan. 3, 2018

    I would like to write that National Debt Relief has been a life saver. I can now become debt free without worrying about all the high interest rates and monthly minimum payments. Now, because of NDR, I can say that my debt will be paid off in a fraction of the time and cost. All the customer service representatives were very helpful and they made everything easy to understand.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcessTransparency

    Reviewed Jan. 3, 2018

    It was a very easy process and all the people I talked to explained in detail the whole process and were very understanding. They answered all questions thoroughly and made sure all the information was correct. Overall great customer service and great staff.

    Thanks for your vote!
    Verified purchase
    StaffTransparency

    Reviewed Jan. 3, 2018

    Very friendly and knowledgeable staff, gave me a feeling of hope that I can be debt free without having to file for bankruptcy. Easy application process that was explained thoroughly to me. Knowing a company like this is looking out for me helps me sleep better at night.

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed Jan. 3, 2018

    I was very pleased with the services. I was contacted right away and when I needed to reschedule the call, I was contacted right on the dot. I was very much informed and all my questions were answered. It was great customer service and I was very pleased.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed Jan. 3, 2018

    Very good customer service walking you thru the steps of what is required and is/not allowed in program and how it helps restore your situation. Both the agent I worked with and the agent who did the welcome call were very helpful in explanation and making sure everything as understood.

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed Jan. 3, 2018

    Went over everything very completely. Very Personable. Answered all my questions completely. Gave me all contact information. Gave me advice on how to handle creditors. Excellent customer service. Told me I can contact them anytime I had questions or concerns.

    Thanks for your vote!
    Verified purchase
    Robin increased rating by 2 stars.
    Transparency
    After a positive interaction with National Debt Relief, Robin increased their star rating on March 30, 2018.

    Updated review: March 30, 2018

    I am very satisfy with National Debt Relief. They are helping me tremendously, they already got me over 10%down from one of my creditor. I look forward in their continuous working with my creditors and will refer them to my friends and family.

    Original Review: Jan. 3, 2018

    As of today, I am new to the program. So far I feel I am on the right track in getting my finance back in order. I am looking forward in working with National Debt Relief. With National Debt Relief, if everything goes well, I will be able to save more money and enjoy my retirement with a clear conscience and more money.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcess

    Reviewed Jan. 3, 2018

    I had the most wonderful in depth review of the program with Dean **. He definitely knows his business. I am really looking forward to my journey with National Debt Relief and their employees. My welcome phone call was just as impressive. It also made me feel like I was finally where I needed to be.

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed Jan. 3, 2018

    My wife and I have had some financial trouble and this company is helping put us in a great place financially. We want to be debt-free and enjoy our living. Thank you for helping us in this process!! We did not know where to turn because we were getting a little behind, but National Debt Relief has really helped us figure out the path that we need to take. Thank you for caring about our situation!

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcess

    Reviewed Jan. 3, 2018

    Both agents I spoke with over the phone were very knowledgeable and understanding and helpful. I felt secure and taken care of. I would recommend this to a friend because I found the entire process very assuring and easy. I feel great knowing I'm on my way to becoming debt free. Finally.

    Thanks for your vote!
    Verified purchase
    Process

    Reviewed Jan. 3, 2018

    Rocco and everyone else I spoke with was very helpful in explaining the process and my options to fix my debt situation. I’m very glad and happy with joining National Debt Relief. I look forward to the results they can give me to get back on my feet soon.

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed Jan. 3, 2018

    Everyone that helped me was great and answered all questions. I was directed to each step and they ensured I knew what was going on. The process was fast and simple. I feel like I'm in safe hands. Thank you!

    Thanks for your vote!
    Verified purchase
    Process

    Reviewed Jan. 3, 2018

    The process of getting started was very easy and painless. Timothy and Christine helped ease the process along without any stress. I am looking forward to getting started on this journey of relieving my current debt status. With the help of this program, I am sure to achieve my goal.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Jan. 3, 2018

    Answered all the questions I needed answered and very timely and polite. Went over everything clearly and made sure I understood everything. Everything was fast and easy and was completed in a fashionable time frame. I would recommend the service to friends and family.

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed Jan. 3, 2018

    I am very satisfied with the program, how they assisted me when I could not make the deposit and how they understand my situations. They helped with my debt resolving in a timely manner. They took my stress off of me of going into bankruptcy. I would recommend this program to my friends.

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed Jan. 3, 2018

    All of the people who interacted with me on this difficult process and decision were helpful and informative. They guided me through the process. The documents also were very informative and gave precise directions on what needed to be done.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcessTransparency

    Reviewed Jan. 3, 2018

    The staff was very helpful and friendly. They explained each step of the process clearly and patiently. The amount of time I had to wait on the phone was minimal and there were no surprises at the end. I would recommend National Debt Relief to anyone who needs help with unsecured debt.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Jan. 3, 2018

    Lauren was awesome and very kind and helpful! This is a very difficult choice and very stressful. Lauren helped reassure me this was the right thing to do for me and my family. I had called another place first and they just didn't seem like the right fit for me.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Jan. 3, 2018

    When speaking with the initial representative, she worked with me to ensure that the selected program worked for my monthly budget in terms of the monthly payments that I would need to make. The 2nd representative ensured that I fully understood any and all legal terms and responsibilities.

    Thanks for your vote!
    Verified purchase
    StaffTransparency

    Reviewed Jan. 3, 2018

    Very Helpful and Understanding consultants. Took their time with me and didn't make me feel rushed or they weren't pushy. They explained things very well and even re-explained things just to make sure that I was understanding everything correctly. Very Nice and Compassionate Consultants

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed Jan. 3, 2018

    This program has done so much for me. I appreciate the help. They’re are fast, courteous and understanding. Once I started the program they took care of all the work. They negotiated with the creditors and always had very good news for me. Truly satisfied.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Jan. 3, 2018

    I have just enrolled in this program and Mr. Orion **, whom I enrolled with was excellent in explaining every detail of the agreement. The welcome call to customer service was excellent. The agent was helpful and answered my questions clearly.

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed Jan. 3, 2018

    Very informative and made it easy to understand the program and that help was available. I felt stress free. Love it that I can have them deal with creditors instead of them calling me. Great experience. They understood everything I was going through.

    Thanks for your vote!
    Verified purchase
    StaffProcessTransparency

    Reviewed Jan. 3, 2018

    Both advisors explained the program and were very supportive. I feel that anytime I can reach out to NDR and get assistance with my account. I would recommend the service to anyone that is struggling with their debt. Again, both advisors were very supportive.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed Jan. 3, 2018

    Very organized and efficient. Everything was made clear online and by the representative. No problems encountered. My instructions were clear and easy to complete. The entire process took about 40 minutes, followed by the next day's welcome call and email of power of attorney, all of which took only about 15 minutes.

    Thanks for your vote!
    Verified purchase
    StaffProcessTransparency

    Reviewed Jan. 3, 2018

    The program, as it was explained to me, seems very well organized and easy to complete. The service team answered all of my questions and provided information that was fairly easy to understand. Provided that this program goes as discussed I would rate it as exceptional.

    Thanks for your vote!
    Verified purchase

    Reviewed Jan. 3, 2018

    I had left my 3 year employment to stay home and help my wife who just had a hip replacement and is going back to have both shoulders replaced. My funds are limited because I work nights for Uber and Lyft while she sleeps to have income to pay for my house, car and NDR, etc. Thank you for your help during these hard time!

    Thanks for your vote!
    Verified purchase
    StaffProcessTransparency

    Reviewed Jan. 3, 2018

    Walked me through everything I needed and didn’t understand. Very nervous to go through this process but they made it easy for me! Fingers crossed! Very friendly and knowledgeable throughout the signup process was great. I hope this works out for me!

    Thanks for your vote!
    Verified purchase
    Process

    Reviewed Jan. 3, 2018

    The process was easy and quick to get started. I loved that they made it easy to sign all the documents electronically. I am excited to get through this process and finally be out from under my mountain of debt.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Jan. 3, 2018

    Best service for me about debt relief!! I appreciated to them and thank you so much ~~~ I will recommend their service to my friends, neighbor, co-workers, and other people. They were nicely take care of me!!! I really thank you so much again.

    Thanks for your vote!
    Verified purchase
    StaffProcessTransparency

    Reviewed Jan. 3, 2018

    Reggie ** and his team were very professional and very efficient in their explanations and the effects of the program and its application. I was never left wondering or had any additional questions about what I had to do or had responsibility for during the sign-up process. This is definitely a program (and the people running it) that I would recommend to a friend in need of debt relief.

    Thanks for your vote!
    Verified purchase
    StaffTransparency

    Reviewed Jan. 3, 2018

    Start to finish, I was treated respectfully, without judgment of my condition. Representatives were flexible with my schedule, thoroughly explained everything, answered my questions, and were like old friends by the time we ended the conversation, even sharing some laughs along the way. It was definitely a 5-star experience!

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed Jan. 3, 2018

    The staff called me immediately after I reached out to them. Paul was so helpful and informative. He explained everything in detail and asked me often if I had questions. My experience was wonderful and left me feeling relieved. Thank you.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Jan. 3, 2018

    They spoke very clearly about what they were saying. Made sure I knew what he was saying. Answered any questions I may have had. Was very nice over the phone. Told me about all the information that I will be receiving in my email as well as phone numbers I needed as well.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Jan. 3, 2018

    I received word from NDR that one of my creditor account was settled. Good way to start the year! This company has been helpful in getting me on my way to becoming debt free. They are very helpful in answering any questions I have and are very patient and understanding.

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed Jan. 3, 2018

    Best experience ever and all my questions were answer with a huge relief of my debt being paid off!!! Joshua ** helped me with everything I needed to know and went into detail every single document I had to initial and sign. National Debt Relief is an answered prayer and get me back on my feet being debt free!

    Thanks for your vote!
    Verified purchase

    Reviewed Jan. 3, 2018

    In a few months National Debt Relief has managed to cut my debt to 50% or more of what I owe to several different accounts. I started to feel the relief when I didn't have to put on the calendar the several different days each month when payments were due.

    Thanks for your vote!
    Verified purchase
    Process

    Reviewed Jan. 3, 2018

    Both Nikki and Iesha were patient and thorough when explaining the program. I feel that all of my question were answered and if I have more they assured me they would be there for me. I feel comfortable with National Debt Relief.

    Thanks for your vote!
    Verified purchase
    StaffProcessTransparency

    Reviewed Jan. 3, 2018

    The members that I have dealt with so far have been great. They have answered all my questions and explained the program in detail. I only gave 4 stars because I just started the program. I will do another review after I have been in the program longer.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Jan. 3, 2018

    Called for debt consolidation and talked to two women who were amazingly helpful and nice. They answered all of my questions, were understanding, and sweet and ensured me that I could always reach out if I had additional questions or concerns.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Jan. 3, 2018

    Friendly reps. Easy to start. Makes me feel optimistic about getting out of debt. I wish I had done this sooner, it would have alleviated so many sleepless nights I hope everything is as streamlined as it appears to be. Fingers crossed. 2018!

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Jan. 3, 2018

    Have just enrolled with NDR. I feel quite confident that this company is going to be a good fit for my household in getting our debt paid off so we can be financially stable once again. All of the staff I have worked with thus far have been polite and helpful in every aspect of the enrollment process. I have been impressed with their professionalism.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcess

    Reviewed Jan. 3, 2018

    Shomari ** was extremely professional from our first contact, answering my questions and helping me to understand the process, addressing all of my concerns. He was very patient while establishing credibility and assisting me in understanding why this was the best decision for me at this critical time in my life. I then spoke to a woman in customer service who only validated for me that this decision was in my best interest and am confident that my relationship with this organization will help me regain control of my financial situation at a time of crisis in my life. Thank you and your team for supporting me through this process.

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed Jan. 3, 2018

    He was very helpful. He offered me complete support and even went the extra mile to advise me on my personal life issues. He made me feel happy and I felt as if I was talking to a friend and I recommended to friends over this program because of him.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Jan. 3, 2018

    It was an experience that I would live over again and again. Luis was so professional and friendly and answered all of my questions and concerns. I could just take him home, LOL. On a serious note National Debt Relief have a jewel in their company, and they should recognize that. He went far and beyond his call of duty. Thank You Kindly.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Jan. 3, 2018

    Great service representatives, very scripted, but helpful nonetheless. They were able to consolidate my debts and offer a service to negotiate the debts down to make them more manageable, opposed to getting to a point where bankruptcy was the only option. I have the ability now to pay off my debts and move forward.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcessTransparency

    Reviewed Jan. 3, 2018

    When we researched National Debt Relief, they scored a lot higher through the Better Business Bureau and the other places we researched through. However, I've had a severely negative experience with one of the customer service and that was why I wasn’t too happy with the lady I spoke with. She couldn’t explain and when she would try to explain, she would talk down to me. I just about cancelled the whole thing and told them to get better. Also, they only took certain debt. They wouldn't put on some stuff that I asked to be taken care of. They were being picky as to what they wanted to handle and that did not really help me. That upset me. Things are not being processed quick enough, too. It's a little slower and that's the main thing.

    Thanks for your vote!
    Verified purchase
    Customer ServiceOnline & AppStaff

    Reviewed Jan. 3, 2018

    My credit card debt got a little out of control, and in my work I wasn’t getting overtime like I had in the past. I needed a little help to get them paid off, and I kept hearing the commercials for National Debt Relief and I saw that they had really good reviews, so I gave them a call. I talked to them and then gave them all my information. I told my creditors what I was doing and gave them a contact number. From then on, they worked with them. It took some time with the phone calls, but they’re pretty much completely gone now. They are doing settlement and it's going to take me about three years to get debt-free. I have it automatically, once a month, that they get paid and then they pay my creditors. It feels good to know that I’m getting somewhere with it. I can also track my progress online as their website is fairly easy to use.

    The negotiators were very helpful as well, and I am very comfortable with them. I've called them a couple of times here and there if I have questions or if I had a creditor that seemed to be calling a lot in the beginning. I gave them the information which one it was and they took it from there. Everytime that I had to talk to somebody there, it was very nice and not long hold times. They’ve been absolutely excellent. With the amount of paperwork and stuff, they made it easy. I’m very glad there’s something out like that because I don’t want to claim bankruptcy if I didn’t have to. I would highly recommend anybody that is thinking about going through bankruptcy. Try them first before getting a lawyer and going through all that.

    Thanks for your vote!
    Verified purchase
    Customer ServicePriceStaffProcess

    Reviewed Jan. 3, 2018

    Enrolling at National Debt Relief was very easy. The program has actually been helping me a lot because it cut my debt in half. There's pretty much affordable payments I could do. I just got a few items left pending. It's set up to auto-pay due the first of the month. I just make sure I have money available to send out and everything just takes cares of itself. I've dealt with a bunch of different people. Some were very understandable and some were kind of hard to work with. It was just a few. Maybe I just got them on a bad day. They were forcing me to make a payment on a certain date. They wouldn't work with me when I was having some financial trouble and I was trying to work around certain dates. Eventually, I called back and got somebody else and they helped me out. Other than that, everything else was pretty much smooth and ran very good. Overall, the people at National Debt Relief are very professional and very courteous. I'm satisfied.

    Thanks for your vote!
    Verified purchase

    Reviewed Jan. 3, 2018

    The enrollment process took about a week and it was pretty easy. National Debt Relief sent me the paperwork, I signed it and then sent it back to them. We're still working on my program but National Debt Relief made my life a little bit less stressful just knowing exactly one payment each month. It's a lot less stressful than trying to juggle everything yourself.

    Thanks for your vote!
    Verified purchase
    Customer ServicePrice

    Reviewed Jan. 3, 2018

    Through the years, the cost of living started going up and I’m retired. I gave the rep from National Debt Relief my income, my debt and then he called the bureau. He called me back and told me how much it was a month. A creditor would be calling me every time and I’m glad NDR took all the credit cards - Chevron card, Merrick Bank, and Capital One. Somebody called me two or three weeks ago about an order and I said I only got $2,000. Now, it went up to $4,000 and I asked them not to put it on there because my bill will have to increase.

    NDR takes $504 out of my check and the program has been a good thing. I don’t have to worry about creditors calling me early in the morning or threatening me. Every time I get a direct deposit to my bank, they want to take it out, but it wasn’t set up that way. They couldn’t get my check because that’s retirement, but I still want to pay them. I try to live, to keep a roof over my head and everything’s good for me. I recommend NDR.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcess

    Reviewed Jan. 3, 2018

    National Debt Relief’s program is working and both my husband and I are happy about it. My husband was actually the one who saw NDR via Facebook and asked if it was real but I was the one hesitant. So, we called NDR and we had the person we talked to call us back to make sure it was real. We decided to go with their program, fingers crossed that it wasn’t a fraud. The agent helped us and he was very thorough as to how the program works. It was a very easy enrollment process. They set us up that same day and the following day, we had to set up our account.

    It is a process and I've been getting calls from the people that I still owe, but I've directed them towards NDR. So far, everything has been good. Although sometimes the agent had problems reaching me because, by the time I get off from work at 6:00, NDR is already closed. It works better when they email me proposals because I can just sign off on them via email. National Debt Relief is real and I’d recommend it and tell my friends to go with the program. Slowly, they're going to start seeing those accounts being closed.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Jan. 3, 2018

    We were in financial straits and we didn't want to go bankrupt, so I did some research and came up with National Debt Relief as being one of the highest rated services in the field. Then after a few conversations, we decided that was the way to go. The enrollment was smooth enough. Once we sent our initial information, it was done within a couple of hours. Our counselor was very pleasant and he wasn’t a hard sell. Anytime I’ve spoken to him, he has gotten back to me.

    We’ve made our payments on time and anytime there’s an offer that’s been made, they’ve contacted us. There was one offer that was made and we didn’t accept it because we would have to put out too much money from our end to meet the company’s demand. But that's going to settled shortly. We’ve had two of our debts settled and two more are on the verge of being settled. Because of the hurricane down here, we had one month suspended in our payment, and they were more than willing to go along with that. My wife was very leery about using NDR initially, but we’re both more than pleased right now.

    Thanks for your vote!
    Verified purchase
    Customer ServicePriceStaffTransparency

    Reviewed Jan. 3, 2018

    After researching different organizations, I found that National Debt Relief has the best rating. I called in and got in contact with Ben who walked me through everything and told me what he had to do. The enrollment process was easy, simple, and everything was through email. I also didn’t have to go through much of a hassle to do anything. The staff explained everything, were wonderful and patient, and weren’t judgy. Everything was smooth as per the instructions of giving their phone number to creditors and changing the address on all my accounts to them. So, no one has bothered. It has been a nice experience and the cost has been good for the service.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed Jan. 3, 2018

    National Debt Relief explained things to me and they were too good. They were also clear with what’s going to happen. It caught my ears so I went with them for I had to get out of debt because I wasn’t working and I was trying to pay off my credit cards. NDR had me on a program and I’m still going through the process. They are cutting each credit card down one at a time. I have several of them that they’ve negotiated and they’re doing the pay-off for me. The reps usually send me emails, showing me the negotiations that they made and how much I have to pay a month. I told them I didn’t have that much to pay at that time so they worked with me on the payments. It feels like I’m getting somewhere and I can’t see all the light at the end of the tunnel but it’s getting there. NDR helped me to get to where I need to go and I already recommended it to someone.

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed Jan. 2, 2018

    Carter ** and his associate did an excellent job in providing me with all of the information and answering all of my questions that led me to go with this program. I am very pleased and satisfied with my decision. This eliminates a lot of stress that I do not need since I have medical issues that I am dealing with.

    Thanks for your vote!
    Verified purchase

    Reviewed Jan. 2, 2018

    Super fast, friendly, and supportive. So far, you guys are the best! Based on starting up with you guys, I feel like this will be a great experience. Thanks so much for the support and the lack of judgment. I think a lot of people are nervous to try this type of thing because they're ashamed. You make it easy.

    Thanks for your vote!
    Verified purchase
    StaffProcessTransparency

    Reviewed Jan. 2, 2018

    I want to say that this is been the best experience comparatively to the other place that I was signed up to. The professionalism, the way everything was explained, and the way they make me feel so comfortable and relaxed like everything was going to be alright. I'm so happy I made the decision to change from the other debt rid program.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Jan. 2, 2018

    Good overall experience. Very friendly staff and seem like they care about customers. Willing to answer any question and seemed very patient. The goal of the company is sound and it seems to be their mission to provide great support and help for those seeking their services.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcess

    Reviewed Jan. 2, 2018

    Kyree was knowledgeable, pleasant, and easy to work with. He was thorough in describing options and explaining how the program works. I'd recommend him to others. Nicole on the client success team read her script very well. She, too, was pleasant and easy to listen to for the brief duration of our call.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Jan. 2, 2018

    Awesome and efficient! NDR has been a huge help to me and my family. Knowing we have their knowledge and support is a huge factor. I would definitely recommend this company to another person. It not only helps you resolve your debt but also educate you of how to be smart with your finances. Thank you.

    Thanks for your vote!
    Verified purchase
    PriceStaffProcess

    Reviewed Jan. 2, 2018

    They are very helpful and informative assisting my debt relief. Would recommend to any friend or family member. Just wish I would have known about something like this program earlier. I would have easily considered it rather than paying huge interest rates.

    Thanks for your vote!
    Verified purchase
    StaffProcessTransparency

    Reviewed Jan. 2, 2018

    Everyone that I talked to made me feel comfortable on something that is such a touchy subject. They made sure I was very informed on the whole process. No matter how many times I asked the same questions over they just explained it again till I understood.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Jan. 2, 2018

    Very professional staff & friendly. Their knowledge was impressive & comforting. I admit that the level of relief is not what I thought it would be but for tooling there's always been another shoe to drop, so to speak. Perhaps once I know I will have only one payment per month instead of 7 or 5 relief will be real & impactful.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed Jan. 2, 2018

    Helped me solve my debt problems very efficiently. Were very supportive, kind and thorough in the job they did. Consistently called me with updates, and made sure I understood what I was agreeing to with them. Worked with the budget I have and set up a payment plan that I was comfortable with.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Jan. 2, 2018

    I have set up a debt consolidation with National Debt due to a divorce. They were very friendly and easy to work with. They do take care of everything and I have one of my four now settled. Moving forward now.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Jan. 2, 2018

    Olivia and the welcome team member were both very helpful and informative. They both answered my questions in a very easy to understand manner. My payment and planning was done very well so I know what to expect. Also the payment options seem they could be very useful to not fall behind.

    Thanks for your vote!
    Verified purchase
    Process

    Reviewed Jan. 2, 2018

    My debt is going down. Still have some left. But the program works. I would have never gotten this far myself. I tried. I don't like my credit rating so low, but do like the results. They have settled two debts and will be working on another. Both were settled under the amount the companies requested.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Jan. 2, 2018

    My dealing with National Debt Relief and its agents today has been professional, thorough, and understandable. All of the possibilities for resolving debt through their service was completely managed by their representatives. The agents were also friendly and easy to deal with during the interview process.

    Thanks for your vote!
    Verified purchase
    StaffTransparency

    Reviewed Jan. 2, 2018

    The service was awesome and very well explained by the representative. The representative was able to explain the settlements offers and which options I had as far as accepting and if I needed to lower my monthly withdrawal or if I had extra money that I could always add to the account.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Jan. 2, 2018

    Everyone was very helpful and friendly. Extremely happy with my results. 10/10 would refer a friend in need. Michael and Nikoli were both very knowledgeable and friendly. Answered any and all questions I might have had. They made sure they talked to me thoroughly about everything and constantly asked if I had any questions or was confused about anything.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Jan. 2, 2018

    William was of great assistance and easy to work with. Provided information clearly and made it easy to understand. The lady who did the welcome call talked too fast (couldn't understand her name) and didn't stop very often to check in for questions. Needs to slow down, pause between sentences and enunciate more clearly. It was very obvious she was reading from a script. Had to interrupt to ask a question.

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed Jan. 2, 2018

    Very knowledgeable staff. They made the process easy and pleasant. I don’t know what we would have done without your help. They made sure we understood every aspect of the process and answered all of our questions. Without your help we would have had to file bankruptcy and would have lost everything. I am really appreciative of all that you have done for us and in guiding us through the process.

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed Jan. 2, 2018

    My experience was remarkable, professional, my questions were addressed, agent made sure I had her full attention and made sure I understood the process. I am more than pleased with the service, and most of all I'm on my way of becoming DEBT FREE.

    Thanks for your vote!
    Verified purchase

    Reviewed Jan. 2, 2018

    Very good, easy to work with everything included in one monthly payment. I recommend for anyone who wants to get out of Debt and stop all the stress that comes with getting behind in paying Bills for whatever reason.

    Thanks for your vote!
    Verified purchase
    StaffTransparency

    Reviewed Jan. 2, 2018

    I had excellent help. National Debt Relief walked me through all the forms and explaining and answering all my questions. I am too far in debt to retire. I am quite nervous about doing this! Hope everything works out. Thanks JEM.

    Thanks for your vote!
    Verified purchase
    Transparency

    Reviewed Jan. 2, 2018

    National Debt Relief is a great company to work with and they have a suitable program for situations you may be facing. They are very professional and they take their time to explain things to you. They will walk you through the process and make sure to be transparent with you. Thank you.

    Thanks for your vote!
    Verified purchase
    Transparency

    Reviewed Jan. 2, 2018

    I would recommend this company to people I know who need help with their debt because they have just helped me. They explained everything to me and ask if I wanted to ask any question. If I understood everything they took care in explaining and made sure If I had any questions about anything.

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed Jan. 2, 2018

    No problems so far. I am satisfied with the service. When I fax information I get a response that lets me know they have received the information. When I had to call I got the info I needed. I have recommend your service to others in my family and friends. Today I have no complaints.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcess

    Reviewed Jan. 2, 2018

    Has been a positive time. Everyone has been helpful and easy to understand when explaining the program. Getting rid of debt will ease the stress and we will be able to take care of things that need done to our home and for our family. We are grateful for all the time you have put in for us. Anytime we have a question they are one phone call away or by email. Response is very quick. We created our debt and to have someone else take over handling this for us was not a nightmare at all, like us trying to pay them ourselves was a nightmare. Thanks to all your concerns and help NDR.

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed Jan. 2, 2018

    Everyone was very easy to work with, answered my questions, and made sure I understood how the program worked. They helped me set up a payment plan that is feasible and will help me eliminate my debt in less time than if I were doing it on my own.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Jan. 2, 2018

    Two of our accounts had offer settlement amounts and my customer service agent helped me accept the offer. Wonderful service! Instructed me on how to accept future settlement offers and how to access my account to look at our balance and other information.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed Jan. 2, 2018

    I was very surprised at how easy it was to speak with Mark ** regarding my debt. He explained to me in plain English how it can all be resolved with National Debt Relief's assistance. It was a pleasure speaking with Celeste during my welcome call as well. She guided me through the steps and answered any questions I had.

    Thanks for your vote!
    Verified purchase

    Reviewed Jan. 2, 2018

    The website details, the information format, and automated features including emails and controls make these services very convenient and easy to use. Thank you to National Debt Relief for the thoughtful web-based experience. The convenience and thorough design of the online services make this experience the best one could expect.

    Thanks for your vote!
    Verified purchase
    StaffTransparency

    Reviewed Jan. 2, 2018

    My experience was great, fast and easy. Everything was explained and all of my questions were answered and the answers were broken down enough to where I understood them fully. I will for sure recommend people to you. Thank you. I appreciate it.

    Thanks for your vote!
    Verified purchase
    Customer ServiceProcess

    Reviewed Jan. 2, 2018

    Amazing customer service from day 1... easy to understand the process... simple and easy... details sent in the mail as well as given over the phone. The feeling of “how am I going to make it this month” is gone. Settlements are sent for you to approve... Love the process. Thank you NDR.

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed Jan. 2, 2018

    I had a lot of debts and I wasn’t getting anywhere paying the minimum payments. Then I heard about National Debt Relief and it seemed to be a good idea. They were also rated number one, so I went with them. I got a consolidation loan from them, and it’s amazing. I told them about the debts that I had and they evaluated each one. They took the accounts that they thought that they could handle and they created an account for me, and then came up with a monthly payment for all the debts. As those debts get paid off or they come to resolution with it, and then they contact you and let you know how it is, and if you agree to the lower payments, they’d care of it from there. When they came up with the amount, I agreed to it, so I didn't have to go back and forth. I have six credit cards, and they’ve taken care of three.

    However, I’ve into some issues that I wasn’t expecting. They tell you that you are going to increase a hit on your credit. But one of the things you have to deal with is that your credit score is going to be destroyed. I had a credit card that I did not put in the program. There wasn’t a high debt on it, and I had automatic payments coming into it, then I got a call from that credit card company saying that they reduced my credit amount from $5000 to $800. I also had another card for pets if they go to the hospital, and they called me up saying that they did a random check, and they are closing my account. I think that NDR should make it clearer if it’s going to take your ability to use your credit. Other than that, I pay one payment, and I don’t worry about the rest of it. So, it’s a lot less stressful.

    Thanks for your vote!
    Verified purchase
    Customer ServicePriceStaffProcess

    Reviewed Jan. 2, 2018

    I like NDR's logo, and they were really attentive and on top of things. I filled out something online and then they emailed me. And then after that, they called me and kept on calling me even after I told them I’m not ready yet. They said, “Okay, well, we got everything ready to go.” They also called me to ask if I was ready. The process was really easy and smooth. They were professional.

    I've been working with a few negotiators and they've been great. I'm pretty impressed. When it came to the payment plan, I told them where they could and couldn’t do. I can always put more if I want to or if need be, a little bit less. So that’s always an open situation. It's helpful to have that flexibility. The cost of their service is also great because it’s all part of what you’re giving up on the monthly basis so they enrolled that right in compared to what you’re taken care of. It’s very affordable. My credit score has gone down but that's the way they negotiate and I knew that was going to happen from the get go. But once everything is done, I can start to bring it up again.

    Thanks for your vote!
    Verified purchase
    Customer ServicePriceStaffProcessTransparency

    Reviewed Jan. 2, 2018

    I was falling behind in my credit payments and I noticed that my credit was really taking a hit from it. I looked at a few companies and I wasn’t really happy with what I found. When I signed over with National Debt Relief, it wasn’t totally what I was looking for but it was close enough. I had to do something rather quickly to stop some of the interest that was occurring on my account. I had to list all of my creditors and send those to National Debt Relief. There were some legal documents that I had to sign in regards to the attorney working on my behalf. They made me a little nervous about that. They said that I had to do it for some time because they needed an attorney to take a look at the account. And I can see why now. One of my creditors tried to sue me and that was where the attorney had to work on my behalf.

    However, I did not like the fact that they could negotiate for me but my credit was still going to be hit from it. It’s not like they were going to clean it up after they arrange payment either. So, that was my largest concern. Even though they made arrangements for me to pay the creditors a smaller amount monthly, my credit had to go into default before they could negotiate. They could’ve reassured me that the bottom line would be better for me in the long run. I voiced that I was really concerned about my credit going into default more than it was already, because of me signing over with them. Nobody put any emphasis on that or even made me feel comfortable about it as much as they could. If I didn’t voice it, they really didn’t voice it as well.

    Different counselors periodically call me to see if maybe I can pay more for a particular month. They don’t badger but they ask me every time I call in, which makes me a little uncomfortable. They also let me know that a creditor has agreed to the process. And that’s it, unless I ask questions. They answer if I have any questions about what’s going on or about the process. National Debt Relief needs to be clear on letting the consumer know exactly what they’re in for. Your creditors might not be calling you anymore, but you’re going to be in a position where you’re going to have to go back in and pay another company, or give time to clean up your credit. So, it’s still going to be a concern after they’re done. And then they’d still say that it could take up to five years to do it, and it's not even about hundreds of thousands of dollars.

    National Debt Relief is means to an end, so far. If that’s exactly what you’re looking for, then that’s what they’re going to give you, no more and no less. They don’t go above the call of duty to make you comfortable. They’re good as far as what they say they’re going to do, but they haven’t shown me anything other than that. So far, besides my credit being worse than it was when I started, it’s working okay. Three of my six creditors have agreed to a lower interest rate. So, I’m happy about that part.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcessTransparency

    Reviewed Jan. 2, 2018

    I had a lot of debt and I was not able to get the creditors to agree to low payment, so I sought National Debt Relief’s help. Enrolment was easy. They walked me through how to do it online and how to complete the introduction with someone. They did everything and they would call me whenever they come into a negotiation with a creditor. They asked me if I’m willing to agree with a certain offer or should they decline it. I like the program. They were eager and willing to help. One time, though, with a bill that I have with T-Mobile that’s on them, they allowed someone to open up a line and add a phone. They had it mailed to the house and opened up two different lines of credit. They then stopped to hand the bill all in all. I told them to cancel the phone service but they allowed it to be back on.

    There are times I agree with something to make me pay them, but I told them I’m not going to pay this time. I’m not going to be held responsible for that. NDR said that they won’t agree to that and they’ll keep me posted. They were trying to tell me that I can just pay the extra amount of money because they lowered the payments and I don’t care if they lower it to where they want me to pay them $10. I’m not giving this because right is right and wrong is wrong. I’m not paying for something that I was not using. I like their customer service, though, because every time I want to call to see how many more creditors I have to go through with and how much progress I made, they are always willing to help me. I definitely recommend National Debt Relief. They provided good service.

    Thanks for your vote!
    Verified purchase

    Reviewed Jan. 2, 2018

    I had credit card debt and National Debt Relief was the first one that I researched, so I went with it. I enrolled over the phone and told them who my creditors were. It’s usually a different person that I talk to each time, but they just tell me how much that I’d need to pay each month. They've reached settlements with all my credit cards so far except one, and they guarantee that I’ll be debt free by the end of four years. However, I don't’ like how they don’t let me tell them the dates. They only let me give them up to three months ahead of time when they’re going to take out the funds. They want to do an autopay, like a same-day-each month. Depending on my pay schedule, sometimes it doesn’t work that way because I don’t get paid by that date. I want to be able to tell them when to take the funds out for the year.

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed Jan. 2, 2018

    I looked at several different companies, and even though some of them offered to do the process for less, I felt more comfortable with National Debt. I also liked their ratings. National Debt's people have been friendly and helpful. Signing up with them was relatively easy. I just had to answer a few questions, and I did an interview, and then we set up a payment plan. So, the process wasn’t very long. I was in a hole, and with my husband being on disability, we had no way out, and now that I'm working with them, I have a lot less stress and I appreciate it very much.

    Thanks for your vote!
    Verified purchase
    PriceProcess

    Reviewed Jan. 2, 2018

    I had too many credit card bills and National Debt Relief helped me out by settling with my creditors for less than what I owed to help me get my feet back on the ground. I provided documentation to them and let them know all of my accounts. Everything was handled by them. And because of that, I'm not broke all the time. The cost for their service is satisfactory. I still have about three years in the program and the program has already paid off two of my creditors, so that's pretty good.

    Thanks for your vote!
    Verified purchase

    Reviewed Jan. 2, 2018

    National Debt Relief supports me. They helped me with the credit card. When I started with them, I was trying another company but they just promised and they never helped me. With NDR I don't have to make too many payments like I was doing in the past. I just concentrate on only one payment and that's a lot of help to me because most of the time I work outside and maybe once a month I'm coming here at home so I don't have time to build all my payment. I tried to accomplish all my payments but sometimes, I got to work. Like at this point, I'm on unemployment and I tried to adjust to the payment. They did a good job because I don't have to communicate with the credit card company.

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed Jan. 1, 2018

    I am very pleased with National Debt Relief. Customer service is excellent and response time to my emails is very timely. I have been a client for only a few months and they have already settled three accounts for me. I would highly recommend them.

    Thanks for your vote!
    Verified purchase

    Reviewed Jan. 1, 2018

    When I first heard about National Debt Relief I wasn’t too sure if it was a scam or not. I have already consulted with another debt relief company but decided to do some research. After reading the reviews and discovered it was legit, I cancelled with the other company and decided to give it a try. National Debt Relief has made their first settlement offer with one of the creditors on my list with the highest debt. All I can say is I am very impressed with the offer and could not believe the amount. I would absolutely recommend National Debt Relief to anyone who is looking for a fresh start. At first you want quick results, but it takes a little time and patience. Especially depending on how much debt you are in and your payment amount. It is well worth the wait. Thank you!

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed Jan. 1, 2018

    I was in debt and I am on disability so that kind of played into it. National Debt Relief was reputable and I wanted to go with somebody that was reputable for my debt settlement. The process turned out to be straightforward and simple. It's just a whole lot of listening and then I had a bunch of paperworks filled out and that was it. We have gone halfway. Sometimes it's a little hard to understand the reps because of the different language. So there was a little bit of a barrier there. But usually they are easy to understand. And they're very upbeat and very congratulatory -- the full nine yards.

    The only complaint I have is that I don't have the funds and there's no other way I can get funds. That's the reason why I'm going through National Debt Relief to begin with and sometimes they make it seem like, "Do you have any more funds to contribute?" And I'm like, "No." That happened a couple of times. But after I told them that they said, "Let me get back with the credit card company and we'll see if can renegotiate the terms." So we'd always come down to renegotiating the terms and I don't think they're asking for too much. It's working out and I'm satisfied.

    Thanks for your vote!
    Verified purchase

    Reviewed Jan. 1, 2018

    I just received an information that my QVC account has agreed to settle for a little over $300 from over $1,000. This is a real savings and I am happy about it. As such I can happily recommend this company to friends.

    Thanks for your vote!
    Verified purchase

    Reviewed Jan. 1, 2018

    Thank you for helping us get our debt under control. We're struggling now but soon will see a light at the end of the tunnel. No more charge cards for us. You get A+. Thanks again for your help and have a Happy New Year.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Jan. 1, 2018

    The agent that signed me up did a wonderful job of being patient and was very helpful! She knew how to answer my specific questions and guided me through the whole process. Was calling to just ask about terms but after talking to her for a few minutes we were ready to begin immediately.. Great customer care!

    Thanks for your vote!
    Verified purchase

    Reviewed Jan. 1, 2018

    I am only in the beginning process with National Debt Relief. So far the experience has been very satisfactory. I have only dealt with National Debt Relief for a couple of days. I will only find out how my experience goes as negotiations start with the creditors as well as the outcome with them. Only then I can tell how happy I am with National Debt Relief.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcessTransparency

    Reviewed Jan. 1, 2018

    I spoke with Jessica and she was very knowledgeable and was very helpful. The program sound very promising and I just hope will be out of debt soon. Solomon was the one who did my welcome call and he was very polite too. I really appreciate the way they treat their customers and they was very clear about the program.

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed Jan. 1, 2018

    National Debt Relief was referred by someone They offered me a program to get out of debt within three years and the enrollment process was pretty easy. The autopay that was setup was really convenient. The negotiator was very good and non-judgmental. National Debt Relief was fair considering how much debt I had. Now I’m stress-free. National Debt Relief makes settlements and I don't have to worry about my debt not getting paid. I know they'll get paid eventually and I'd be able to be out of debt within a reasonable amount of time.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcess

    Reviewed Jan. 1, 2018

    I tried to organize my debts myself for awhile and I was unsuccessful. I spoke with an NDR rep on the phone, then I got a packet in the mail and filled it out. Then there was a follow-up call. It was a simple process. Occasionally they were like reading from a script and they would go to the same corporate line, but other than that, everyone was good. They were easy to talk to, and I wasn’t afraid to call if I had an issue. Everybody met everything with a positive attitude and helped me solve the problem. They were easy to work with, they were not intimidating and they didn’t make you feel like you screwed up.

    National Debt Relief picked which day of the month to pay, and they gave me an amount and a timeframe. I had a little issue in the middle that I had to say that I couldn't make the payment, and they were able to split the payment in half, work with me and extend another couple of months. I also liked the website they gave me, so I can go look and check on the status myself versus having to call someone. It wasn’t there in the beginning though, as it was only halfway through that I got directed to that website.

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed Jan. 1, 2018

    National Debt Relief had positive reviews and other people noted that their interactions were positive. I spent 45 minutes on the phone with National Debt Relief discussing my debt. I sent the total amounts owed and they sent me back documentations showing how I could consolidate it in a specific time frame. The enrollment process was so seamless, easy and quick, and I was happy with that. National Debt Relief has negotiated on my behalf and from what I’ve seen, things are as they’ve advertised. I am a little over 50% paid off. They have a website I can log into to view my progress and the emails have been great. If someone gets in over their head, there’s a lot of trust involved with that and if they have to look at options, I would definitely recommend National Debt Relief.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcess

    Reviewed Jan. 1, 2018

    The enrollment at National Debt Relief was a little long, which I didn't think was going to be since the first part was very brief. The person I spoke to was very knowledgeable and made me feel a little secure about what's going on. That process assured that someone was going to help me with my problem. He was able to access my debt and reassure me that they could help me with the situation. The process was simple in my case. They told me what could be done in a three-year process, and I was okay with that. With the rate that we're using as far as monies go, that was definitely a relief.

    I've checked my status online and so far, so good. It's almost a year into my first year and 40-45% of my debt is in negotiation while a lot of it has been already agreed upon. So, I'm very happy with that and I have confidence that National Debt Relief will eventually come to a settlement with my heaviest debts. There was no way me and my wife could try to pay off these debts. It would always be with scrambling for extra funds up just to live regularly. Overall, it was a relief to know that a certain amount of money goes towards taking care of the debt. Up until a couple of months ago, the phone calls were still coming, but a lot of the phone calls have stopped.

    Thanks for your vote!
    Verified purchase
    Process

    Reviewed Jan. 1, 2018

    I am down in my health and my wife is dying of COPD so I have a lot of debt. I’ve been doing some research about National Debt Relief and I decided to sign up with them. Their negotiator always got a hold of me to tell me what they’ve negotiated and he likes to keep me informed of what is going on. It has been a really easy process and I’m very satisfied with them.

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed Jan. 1, 2018

    In checking with Better Business Bureau, National Debt Relief had pretty good ratings. I’ve been getting a lot of invitation and the fellow from NDR who called me was telling me a fair deal. He told me that it would take a while because I’m putting money into escrow to get back help. I had to fill out the papers like my income for the enrollment process. I've gotten a report that Lowe’s should be paid in January or February and that's the only contact I've had with them other than depositing the money. I wish I would hear more from them. I've been in their service for about five months and the payment plan they gave was a little tight but it works for me. I’m making the payments that they say I should. I’m satisfied so far with NDR.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Jan. 1, 2018

    I’m happy with National Debt's service. I was having a financial hardship. And I did a research and I found a lot of reviews from NDR's customers. I made the call and I gave the information and the account that I had, and the process didn’t take long. They sent some documents to me and I sent them back. NDR's negotiators were really customer-friendly and helpful. And financially, working with NDR was a big change for better things.

    Thanks for your vote!
    Verified purchase
    Online & AppStaff

    Reviewed Jan. 1, 2018

    I read National Debt Relief's observation on the website and I thought it sounds good. The enrollment process did not take long and I'm doing everything online and so far so good. They helped greatly.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcessTransparency

    Reviewed Jan. 1, 2018

    I was trying to consolidate my debt and getting my credit back on track after a divorce. I did a little research and National Debt Relief seemed to be a better fit.

    The enrollment process was pretty straightforward. The gentleman took my information. He received my credit report to see everything that was on it. Then he set me up with a payment plan. Then they started making contact with my creditors to work out a settlement. As soon as they worked a settlement and everything, they would send me an email. They would call me and let me know, “Hey, this is coming through your email. Is this something you're willing to work with?” If I needed to speak to someone, I've always been able to speak to someone.

    I started a new job and some other things, so I had to make some adjustments, but anytime that I've needed any kind of assistance or if I needed to change something, it was no problem. They've worked with me and everything has been going quite fine. We've made arrangements with at least three of my creditors. They sent me a detailed plan of how much we're going to pay in a particular month. Then they give me a time period of when it'll be paid off. It worked pretty well with my budget especially with the job that I just started. It'll be so much easier. I might even be able to pay more a month to relief my issues faster. I've also communicated quite well with the negotiator. He sends emails every once in a while or reach out to me by phone. We've talked a couple of times and pretty much everything that he said he was going to do, he's done it.

    I was with another company. I wasn’t very pleased with them. There were just things that were hidden and weren’t expressed right upfront. But I haven't had that issue with National Debt Relief. It's been pretty much straightforward. What they said it was going to be, it's been. The program is working quite well for me at this time. I'm just pretty relieved that the process is going better for me. Just trying to recover after a divorce can be hard, but they’ve made it easier for me, not as stressful. I'm quite happy with the service.

    Thanks for your vote!
    Verified purchase

    Reviewed Dec. 31, 2017

    So far we have only got one company on board. But I'm looking forward to the rest of them coming on board and if they're all as successful as the first one this will be a great year and I'm so happy that National Debt has been able to help us with our creditors.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed Dec. 31, 2017

    Great customer service, well explained and easy to understand. Representative answered all my questions and concerns. I am thankful for all your services and help. I have peace of mind knowing that my debts are going to get pay and eventually I will be debt free.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Dec. 31, 2017

    I am so relieved that they have companies like this that will help out good people when they need the help. When I was at the point that no one could help me I got the courage and made the call to National Debt Relief and it was the best decision of my life. They settled the debt of two accounts and slashed them at more than half of what I owed.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Dec. 31, 2017

    I contacted National Debt relief when I lost my job and finances became impossible to handle. The representative I spoke to was kind and understanding yet professional. I signed up and handed my debts over to NDR. During the pay-off period, I had another financial crisis and National Debt Relief worked with me through the crisis and got me back on the repayment trail. It has taken me over a year but I am thankful I no longer have the stress associated with debt calls and letters. Don't give up no matter what happens. And don't get frustrated because the problem with your debt is not resolved in a day - it takes time but it is worth it!

    Thanks for your vote!
    Verified purchase
    Customer ServicePrice

    Reviewed Dec. 31, 2017

    Great customer service and experience. About 200 more dollars in my checking account because of not paying on high interest credit cards. And will be getting out of debt in two years instead of at least five years or more and lower monthly payments than if I was paying the minimum monthly payments on 6 credit cards I’m in debt with.

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed Dec. 31, 2017

    If it wasn't for your help, I don't know what I would do. You have done so much, I appreciate your help. Thank You. Yes I would recommend you to other people that need help. I would like to be able to talk to someone on the phone about my other high bills I have also.

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed Dec. 31, 2017

    Compared to other companies, National Debt Relief looked like the best one. I enrolled in their debt consolidation program. We're still participating in it, but the program has helped us quite a bit. The negotiator has been really good. He's been really patient in working with us on everything. If we have trouble with money on making our payment, he worked with us while going through it. I'm on SSI and I have problems with trying to live on $735 a month and trying to make my payment, but he's been really great. I recommend NDR to friends and have referred them out to other people. I told a friend that's having troubles right now, "If you need to consolidate your income, National Debt Relief is the way to go to help you out and getting your life back in order."

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Dec. 31, 2017

    The people I worked with were so friendly and kind - after dealing with creditors it was a wonderful change. I can sleep so much better at night through the help I've gotten from NDR. I would and have recommended this to anyone having financial issues.

    Thanks for your vote!
    Verified purchase
    Customer ServicePriceProcess

    Reviewed Dec. 31, 2017

    I have credit card debt and I couldn’t work. I filled out an application online for National Debt Relief and spoke to a representative after the application went in. Everybody with National Debt Relief who called me and talked to me seemed to be all right. This is all new to me but they seem to know what they're doing. We're not even into the program for a year yet but the hounding of the creditors has stopped. National Debt Relief is taking care of the credit cards and when they call up with an offer then they call me. For the cost of service, they came back with a figure for monthly payments and we split it to two payments instead of one. When we've done it, I thought they added up all the credit cards but then they told me it changes. So, for as long as the payment stays at what I got then the cost is fair.

    Thanks for your vote!
    Verified purchase
    Customer ServiceProcessTransparency

    Reviewed Dec. 31, 2017

    National Debt Relief consolidated some bills for me. They contacted me and they explained the program to me. Then they sent me an application to complete. They told me how much I’d be paying each month. Then I had to sign so they can deduct the payment out of my checking account. I started in August and I got a long way to go. My negotiator was Lewis and they have settled with two of my creditors. They explained the program thoroughly to me so I could understand it. In response, they asked me if I have any questions to ask.

    However, I would have wanted to keep at least one of my credit cards like Visa. But they said I had to include that too. Even though they are also with National Debt Relief, in the meantime, we still have other bills and are having a major charge card come in handy sometimes. Also, everything they do, they put it on the internet and I’m a paper person. I like to see something in writing. They only call me on the phone telling me when a bill has been paid. Other than that, I was just glad to try to pay off my creditors and I’m happy with NDR. I would highly recommend them.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Dec. 31, 2017

    The reviews of National Debt Relief that I looked up compared to others seemed to be pretty good so I went with them for consolidation of my credit cards. During the enrollment, I gave them some of the bills which they didn't have and it was pretty simple. The negotiator was very helpful, very friendly, and very professional. They called one of the credit card companies and reached an agreement or send me emails. When it comes to payment, everything's summed every two weeks. Everything went smoothly with National Debt Relief and they're very workable. They don't make you feel degraded in any way that you're not able to pay your bills.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcess

    Reviewed Dec. 31, 2017

    National Debt Relief caught my eye with what they would be able to do in the period of time that they said that they would be able to do it. I had a list of debts and they wanted to help. Enrolment was very simple. And the woman who enrolled me was very helpful and pleasant. She said that they would take care of me and that it should be taken care of within about two years. We set up a payment plan and what I have coming in I pay into Global Solutions. What I’m able to send them hits that plan right on the nose. As I am paying the amount that they requested, I have a few dollars left so that I can operate and take care of my other needs like medicines and unexpected things that may come about. So what I'm paying in is doable and they said that I could always contact them if I feel like that I want to add any more to it on my own.

    Out of nine accounts, I’ve gotten about five being taken care of right now. From time to time, I would get information from my creditors and NDR suggested that I fax the information on to them so that’s what I have been doing. Once I send the information to them, they take care of it on that end, and not having to deal with the creditors is a relief. And it’s very impressive when they let me know that a creditor has agreed on a settlement to lower my payments and shorten the debt which is what I want to hear. But I wish the process was a little faster. I haven’t heard from anybody since October and I’m going on about close to a year now since I’ve been in it. This year should prove a little better. But I’m sure they have to wait on the creditors to contact them so I guess that’s the process we have to go through. Other than that, I’m very satisfied with my experience and I would recommend NDR to someone here.

    Thanks for your vote!
    Verified purchase

    Reviewed Dec. 31, 2017

    I’ve been in National Debt Relief’s program for a few months and it’s supposed to be done in three years. I got an email saying they were going to pay off my Citibank. They negotiated a fee down from Citibank and I agreed to it. The email they sent said, “If you’re okay with this, click Agree,” and I did. I’m satisfied with National Debt Relief but I haven’t talked to anybody and I probably should be contacted more.

    Thanks for your vote!
    Verified purchase
    PriceStaff

    Reviewed Dec. 31, 2017

    Sarah was having financial difficulties in keeping up with her credit cards and her debts that’s why she sought help from National Debt Relief. I was the one that recommended it to her because I had read about it online. It seemed legit so we went from there. We called and asked questions about how the program works and how long it would take, what she could afford to pay on the monthly basis and things like that, and found out that she wouldn’t be able to use any of her cards while this was going on. The negotiator was friendly and knowledgeable. Sarah’s going through it and it’s going to take a while. She’s on a payment plan and has a certain amount of money that she has to have in her bank account every month.

    National Debt Relief makes the withdrawals and they negotiated with one or two of the creditors so far so it’s at the beginning stages. We started not that long ago and have been dealing with it for a while. I asked about the cost and wanted to see how much she was going to have to end up paying. National Debt Relief is going to benefit from it momentarily because the amount that they’re charging for the service is a good amount and it’s not cheap. But she has no other options at this point. It was either do something like that or else have to be delinquent with all her accounts. She didn’t want to have to go and deal with bankruptcy so she wanted to pay off a bit. She wasn’t trying to wiggle her way out of it and leave it all and ruin her credit completely so she decided to make a sacrifice.

    She doesn’t have any credit cards she can use now. Her finances are very tight so she’s struggling and that has her feeling a little down but at the same time, she wants to try to do the best she can to clear up her debt and try to do the right thing. I wouldn’t mind recommending National Debt Relief to another person but I would also tell them to possibly look and see if there were any other alternatives in terms of what the cost to them would be in the long run. But so far, in terms of what they say they’re doing, they’ve been good at communicating with us and setting everything up properly. It’s been okay and we’re satisfied.

    Thanks for your vote!
    Verified purchase
    Customer ServicePriceStaffProcessTransparency

    Reviewed Dec. 31, 2017

    Enrolling for debt consolidation with National Debt Relief was easy. With my permission, they gathered and looked into my credit score. The negotiator was cool too. He introduced himself, explained who he was and gave me his ID number. He told me the best plan he found for my situation but he also gave me other options. I was also told what I was going to be paying a month. Once the details were agreed upon, he sent me some papers that I printed out via email. I signed them and faxed them right back for him and then the program begun.

    Whenever I called, he was there and if he wasn't available, somebody got to me instead of speaking to a machine. I’m a single dad with two kids so I’m everywhere and I’ve asked for the same piece of paper about four times but he was more welcoming and comfortable to resend me documents, the programs or our deal. That’s really what appealed to me. He was able to understand and not question me that he had sent those to me already.

    My payments were reduced to one monthly payment which is actually lesser than what I was paying each creditor before. I really saved a decent amount in interest rates too. The negotiator explained to me beforehand that my credit score was going to take a hit and it did take a big hit so it’s coming back off. Ultimately it doesn’t look good on my part and it’s definitely not the route that I wanted to take, but the goal is to be debt free. I’m a little bit more past midway in the program now and it has helped me a get a little bit more organized than I need. Before, I was paying the bare minimum on cars but life happened and I had to max out my credit cards. I got screwed on our auto purchase but they helped me out.

    Nothing is free really though. I’ve researched them before and even when I've seen other companies, I was more than comfortable with them despite the cost. Besides, they were referred by USAA, one of the big credit card companies I owed money to, and if a company is referred to me by them then it’s all good. I would definitely recommend National Debt Relief to anyone who has a problem financially.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Dec. 31, 2017

    National Debt Relief was the first option I saw when I was seeking credit card debt consolidation. I signed a consent for them to speak with my credit card companies. They let the credit cards be delinquent then, they started to contact them to negotiate a deal so that I can reduce my debt. Their rep calls me and lets me know whenever they have a settlement and I give them the go ahead if I’m okay with it. They were able to reduce three of my credit card debts so I just have to pay a fraction of the amount that I owed. Right now, I'm still waiting for them to get back to me on one other credit card. My payment with them is on a monthly basis and it's a huge payment but I owe a lot of debt. If I miss one month, they will let me pay the next month. I just can't miss three consecutive months. I hope that everything goes well, get to my credit card settlement and move on.

    Thanks for your vote!
    Verified purchase

    Reviewed Dec. 31, 2017

    I wasn’t able to make all the minimum payments and I needed to consolidate. I started with National Debt Relief online, they contacted me and then from there, I followed the procedures that they needed me to do. It was something I’d never done before, and I was nervous about doing it because I didn't know anything about these debt relief companies. But so far, it’s worked out good and everything has gone smoothly for me.

    Thanks for your vote!
    Verified purchase

    Reviewed Dec. 30, 2017

    Anthony (NDR) talked me through the process of relieving my massive debt. I cut my payment almost in half and felt a weight lifted from my shoulders and will not leave my children the task of paying for my bills. I will be debt free in 36 months! Thank you!

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Dec. 30, 2017

    The NDR representative was very kind and helpful. I feel NDR is committed to helping me stabilize my financial situation which is proving to be physically and mentally beneficial to help me have a better personal and professional outlook. I feel optimistic and hopeful for the coming New Year. Thank you...

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Dec. 30, 2017

    I was thrilled to hear one of several of my debts is being resolved. This is the first one and I was not certain how long it would take before the process started. I must say it was a relief. I appreciate the work and efforts and look forward to having them all resolved. Thank you so much.

    Thanks for your vote!
    Verified purchase

    Reviewed Dec. 30, 2017

    Transactions with the creditors were too slow. They should settle the smaller amounts first, so it’s faster to settle my debts. They are too slow in making settlements. They asked me before to move my payment every twentieth of the month, and I agreed. Later on they move again to twenty eight of the month.

    Thanks for your vote!
    Verified purchase
    Customer ServiceProcess

    Reviewed Dec. 30, 2017

    Very satisfied with the negotiations process with the previous creditors. Job well done. The only thing I would like to see the process done quicker. It is a long process. I am still receiving a high volume of calls from creditors but overall I am VERY SATISFIED!!! With the service we have received.

    Thanks for your vote!
    Verified purchase
    ProcessTransparency

    Reviewed Dec. 30, 2017

    They helped me get out of debt very easily. The program was easy to understand. They keep in touch with you and explain everything in detail about the program. I would and will recommend NDR to my family and friends. It's a good feeling to be debt free. I highly recommend NDR.

    Thanks for your vote!
    Verified purchase
    StaffProcessTransparency

    Reviewed Dec. 30, 2017

    Everyone was very friendly and helpful since the beginning and also when I have questions after I joined the program. They were very clear in their explanations and always responded promptly. They gave me confidence. I cant wait for the other debts to get resolved. Thanks.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Dec. 30, 2017

    Yes. I would recommend to a friend. They are amazing people. They made me and my husband very happy. Took 2 year of hardship away. Vanessa ** is amazing people. She made the processes so easy. And she is a very caring person.

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed Dec. 30, 2017

    I am very pleased with National Debt Relief thus far, they have done everything that we talked about, settled 2 of my cards so far for half of what I owed. :) They allowed me to slit my payment in 2 so that I didn't have to come up with 1 big lump sum all at once, they also allow you to skip a payment if needed, as long as you call them ahead of time.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Dec. 30, 2017

    The service was very friendly and they did an excellent job explaining everything! I was very excited telling my friends and family about this! If this goes well and is successful for me then I will definitely be recommending it to any of my friends and family that may also be struggling with debt.

    Thanks for your vote!
    Verified purchase
    PriceStaff

    Reviewed Dec. 30, 2017

    Great job. Have 1 resolve already, I'm happy to choose National Debt Relief to resolve my financial problem. I have a hard time to pay all my credit, coz I pay only the interest. But now I think I can find the way to make it free for all my credit problem. Thank God. Thank NDR.

    Thanks for your vote!
    Verified purchase
    StaffProcessTransparency

    Reviewed Dec. 30, 2017

    My experience with Scott was very professional and extremely pleasant. Scott helped me understand the program and explained it so that I understood how all works. Scott made me feel very comfortable and I didn't feel ashamed of my financial hardship.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Dec. 30, 2017

    From the beginning I have only had kind and extremely helpful customer care. They have always made me feel as relaxed as I can be considering what I am going through. Never have they made me feel bad about my situation. Everyone has been so knowledgeable.

    Thanks for your vote!
    Verified purchase
    StaffProcessTransparency

    Reviewed Dec. 30, 2017

    They make the process so easy to understand! Everything is explained in complete detail. Everyone you speak with is very personable. The representatives you speak with are very understanding. Absolutely no condemnation of why you are not debt responsible and they realize how things can get out of hand. Very professional and understanding that credit does get unmanageable at times. This is the best solution to getting debt free!

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Dec. 30, 2017

    Thank you National Debt Relief for all your hard work. I could not be happier with the results so far and your team's dedication to helping me set goals that I can achieve. It was so nice having a stress-free holiday season and look forward to a great 2018. #lookingfowardtobeingdebtfree

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Dec. 30, 2017

    National Debt Relief is sure a company of great assistance? They are helping me as promised, and their service or program is sure To be helpful and trustworthy. I am sure will help other people to choose NDR, because their job is to help Families struggling with debt.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Dec. 30, 2017

    Jackobi (sorry if it's spelled wrong) was the most wonderful representative I have spoken to here at National Debt Relief. He was extremely helpful and was able to ease my worries and concerns quickly and effectively. Superb customer service, and very attentive. Went over more than I had believed I needed, and it made me extremely happy.

    Thanks for your vote!
    Loading more reviews...

    National Debt Relief Company Information

    Social media:
    Company Name:
    National Debt Relief
    Company Type:
    Private
    Year Founded:
    2009
    Address:
    180 Maiden Lane, 30th Floor
    City:
    New York
    State/Province:
    NY
    Postal Code:
    10038
    Country:
    United States
    Website:
    www.nationaldebtrelief.com

    Media

    VIDEOS & IMAGES