National Debt Relief Reviews
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About National Debt Relief
National Debt Relief is one of the largest debt settlement companies in the U.S. Founded in 2009, National Debt Relief negotiates with creditors to reduce how much you owe on unsecured debts such as credit cards, personal loans, medical bills, private student loans and collections. It offers personalized plans to help you resolve debt, along with support from dedicated debt specialists.
- Free consultation with debt coach
- Free debt relief quote
- Numerous accreditations
- Professional and responsive customer support
- Easy enrollment process
- Fees can reduce overall savings
- Not available in all states
National Debt Relief Reviews
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Reviewed Jan. 9, 2018
The experience I have had with your company has been very helpful and providing peace of mind that there is a solution. During a stressful period for me, I feel that your representatives are friendly, understanding and professional in helping me to sort out my debt.
Reviewed Jan. 9, 2018
Wonderful help and experience today. Thankful for Erik and his kindness in getting us started in the program - we couldn’t have done it without him. We are ready to become debt free!!! Thankful for the ability for programs like this to help us.
Reviewed Jan. 9, 2018
Very good experience, I’ve been researching many things to help with me my debt. This company helped me get where I wanted to be in just a few short hours. I hope to continue the road and become debt free.
Reviewed Jan. 9, 2018
I would like to thank you to your rep and keep up your service. I will complete this within 39 months. I know it will take time after time, I was skeptical at first. But I noticed the affiliate BBB on your website. I know in the past I tried other debt program but they were scam.
Reviewed Jan. 9, 2018
The representatives that have helped me are great. They have explained it all very clearly. Looking forward to resolving my debt with your company. This was a big decision and I am glad I made the correct one. Looking forward to resolving my debt.
Reviewed Jan. 9, 2018
I would like to thank your company and especially Anthony ** for his dedication and professionalism. He made taking care of a bad situation pleasant. I also appreciate all the help Jake (last name unknown) who conducted my Welcoming call and double checked all my information. I look forward to working with your company to ratify my credit problems.
Updated 03/21/18: We are so grateful to National Debt Relief. They settled with one of our creditors that was more than 10 years delinquent in less than 4 weeks. Negotiating our debt from over $13000.00 to under $5000. Thanks again for helping us to see there is a light at the end of the tunnel.
Reviewed Jan. 9, 2018
I'm so glad I made this call, it was a great experience. Both Manwa and the guy from the legal office sorry forgot his name were very helpful in explaining everything to me, and getting me in the right path of saving money. Thank you so much again.
Reviewed Jan. 9, 2018
This was one of the best decisions I made as it relates to helping get out of debt. After about 2 months, I realized that this process was going to help me more than I ever imagined. I was no longer struggling to keep up with which bill was due on which day and where the money would come from. I was able to budget money on a weekly basis to ensure the bills got paid without a problem.
Reviewed Jan. 9, 2018
They help me understand the process and answer all my questions. Will to work with you on the paperwork. I was able to call them up with my questions. They help come up with the right answer. I really appreciate the time they spent with me helping me understand the process.
Reviewed Jan. 9, 2018
So far I'm very pleased with the service provided by National Debt Relief. Both people I spoke with were very helpful and informative and allowed me to understand how this works. I look forward to proceeding and being debt-free at the end of this process.
Reviewed Jan. 9, 2018
The person I was talking to describe to me everything I needed to know about what I agreed on. She also explain some of the questions that I did not understand. I would recommend anyone in my family that needed help to be relief from debt, I would recommend you all.
Reviewed Jan. 9, 2018
My recent experience with National Debt Relief was 5 stars! The whole process was transparent. The team were exceptional. Every aspect was explained fully and expertly. Aaron ** was especially helpful in setting up my account. Professional all the way. Thanks NDR for the my relief!
Reviewed Jan. 9, 2018
I have had a wonderful experience so far with the information given about how to pull myself out of debt. Everyone I’ve spoken to have been great at answering my questions. I am very nervous about doing something like this and I can’t say enough about the time the girls have taken to ease my mind as well as give me facts about my debt amount. I would recommend your company to anyone in need of this type help.
Reviewed Jan. 9, 2018
I have to say when I first signed up with National Debt Relief, I was skeptical. But after the first 3 months, I was pleasantly surprised with the results, the care and attention given to my account needs, were a healthy reminder that there are businesses out there that still take care of the customer in front of them instead of just taking my money and running. If you are in need of help with your debt I HIGHLY recommend National Debt Relief!!!
Reviewed Jan. 9, 2018
Very knowledgeable and very helpful. I’m very satisfied with the customer service that I have received. I feel very confident that I have received honesty and truth about the help that I needed. I’m very excited to have my debt over with.
Reviewed Jan. 9, 2018
Best customer service! They really know what they are doing! They get results and fast! No calls from my creditors. Make a fresh start with National Debt Relief! Don't hesitate, sign up now! Relieve your stress. Get a new lease in your financial life.
Reviewed Jan. 9, 2018
Pleased with NDR and the work they do to help me become debt free. Would recommend them to anyone else looking to consolidate debt and become debt free. NDR was able to settle a deal with my first credit card company for a savings of over seven hundred dollars.
Reviewed Jan. 9, 2018
Have only been with NDR for about 6 weeks they have already resolved 2 of my debts. Never expected things to start so quickly. Hope we can keep up the pace and get everything settled. THANK YOU National Debt Relief.
Reviewed Jan. 9, 2018
Very knowledgeable staff. Quick and to the point. Overall experience was excellent. Made me feel like I mattered and not that I was just $$$. Would recommend to family and friends for their debt needs. Best experience with a debt company that I've had.
Reviewed Jan. 9, 2018
This program has helped us dramatically. We were barely making minimum payments and in 4 years we will be debt free. Our credit score has improved and balances are being paid off. National Debt Relief is a great communicator. They quickly call with settlement offers and the calls are very quick. We always know what is going on.
Reviewed Jan. 9, 2018
Both Cody and Stephanie were very polite and professional and asked many times if I had any questions or concerns. The process was very quick and fairly easy for me. Most all was done on the computer with them on the phone explaining the different steps I needed to take.
Reviewed Jan. 9, 2018
The settlement by your company was far better than I ever expected. I hope I can say the same for the remaining accounts. I am very pleased with National Debt Relief. I would highly recommend your company. So far your company cut these bills by more than fifty percent.
Reviewed Jan. 9, 2018
My experience in applying for debt relief at NDR was above average. Phone reps were knowledgeable and mostly courteous. I believe "there are no stupid questions" and that rang true through most of the process. They answered my questions thoroughly. I am very satisfied and confident we are off to good start working together.
Reviewed Jan. 9, 2018
It was an easy and simple process! The agent was very knowledgeable and answered all my questions. Very affordable and I will be recommending this service to all my family and friends. I’m so excited I will be out of debt in no time!! Excellent business!!
Reviewed Jan. 9, 2018
National Debt Relief has been very on top of all my concerns and financial goals. So far I'm inching closer to financial freedom. I look forward to seeing my debt go away along with the help from National Debt Relief and my own personal responsibility.
Reviewed Jan. 9, 2018
They are the best to deal with. They handled my case so well to the best of my knowledge. I them to anyone who needs help to call them for assistance. I give them a call. I them 5 star. They handled my case so well. Big thanks to William and every one who gets involved.
Reviewed Jan. 9, 2018
Everything is set up, and was done so in a professionally and efficiently as possible. Great work and I look forward to financial freedom. I am very pleased with the knowledge understanding presented and the vibe of trust presented by the associates of NDR.
Reviewed Jan. 9, 2018
I was greeted on phone with great service, politeness and total understanding about what I would like to achieve for myself. All the agents I talked to were so helpful and knew how to make me feel important with there wonderful words of wisdom. All my questions were answered with the most upright respect. I believe this is going to help me... Thank you all so much!!
Reviewed Jan. 9, 2018
Gordon made very clear our options, he was kind and articulate in explaining the program. I was able to be honest with Jordan without feeling shame or looked down upon for asking for help. Gordon was informative. I am looking forward to getting myself back to financial freedom and getting out of credit card debt.
Reviewed Jan. 9, 2018
My Experience with Debt Relief so far has been helpful, quick and friendly. They have been very thorough in explaining process with me. They have provided information both verbally and written which has explained program and appear to have prepared me for what’s to come next.
Reviewed Jan. 9, 2018
Couldn’t believe how easy it was. The whole process took about a half an hour. If I had of known it was such a simple process I would have been gotten it done. Just kept seeing the commercials, but kept putting it off. So glad I joined the program. Can’t wait until next year to start over again with a better Conscience of the use of credit. Thank you!
Reviewed Jan. 9, 2018
Freddie ** took care of educating me about the program, getting me approved and setting up my account. His knowledge and professionalism was very reassuring. Mona was assigned to conduct my Welcome Call and she was very clear and helpful as well. It feels good to clean up my debt in such an organized and efficient manner. Thank you, NDR, I look forward to being financially secure with your assistance!
Reviewed Jan. 9, 2018
I love Rita **. She was amazing to chat with on the phone for my welcome call. I was very nervous about the whole process and she has a very calming voice. I felt like enrolling in the program was a healthy way of settling my debt all because of Rita! She is one of the best of customer care reps I have ever talked to. She deserves a raise. She made my mind feel at ease. She puts her heart into her work and talks to you like she's known you her whole life. Amazing person and she is one of the best I've talked to ever!
Reviewed Jan. 9, 2018
My experience was a good and helpful experience. I was guided step by step in completing and understanding each and every section of the agreement. It’s hard but in my case necessary. Hopefully it will help me in the long run.
Reviewed Jan. 9, 2018
Great service. Carlos ** the representative have been very professional and diligent to every single details. The Welcome call was very detailed and accurate. I will achieve my plans to relief my accounts debts with your help. Thanks a lot.
Reviewed Jan. 9, 2018
I'm extremely satisfied with the level and quality of service provided by national debt relief. At a difficult time in life, they have brought structure, support and a light at the end of a tunnel. I'm very grateful and highly recommend their service.
Reviewed Jan. 9, 2018
Marcus ** very well mannered, answered any questions I had and the other fellow that just helped me was also the same. I'm very pleased to have worked with them both. Thank you for helping me get out of debt.
Reviewed Jan. 9, 2018
Both NDR Client Success Team Agents who have assisted me in the enrollment process (Glenn **), and Welcome phone call (Jake **) were exceptionally kind, knowledgeable, resourceful and helpful. I am very satisfied so far.
Reviewed Jan. 9, 2018
Hello, I would like to give thanks to everyone in National Debt Relief that helped me out today re activating my account and guiding me with the Welcome Call. It is always so smooth and easy with you guys that it makes me really trust and happy to join you. Thanks again for all the work you do.
Reviewed Jan. 9, 2018
Everyone I spoke with was very helpful! Everyone was very knowledgeable and helpful with any and all questions that I have had. Thank you to everybody helping me out and answering all of the questions that I had. I will be sure to call back if I have any more questions.
Reviewed Jan. 9, 2018
So far the two guys I have dealt with have been a lot of help and great customer service very informative. All my questions were answered, very prompt at staying in touch, very professional. Now to get the program going.
Reviewed Jan. 9, 2018
As someone who got burned by a "Debt Counseling" company once I was very hesitant to sign up. Michael took care of my fears and while knowing this will at times be very stressful I truly believe I have made the right decision.
Reviewed Jan. 9, 2018
From the beginning of the process to the very end, all my questions were addressed, answered and I was provided with information in clear, concise and a polite manner. I would recommend to others who are struggling and think there is no hope. I didn't even enter and felt a sense of relief at the potential to finally raise my head above water. Am looking forward to knocking my debt down and gone for good.
Reviewed Jan. 9, 2018
I had a great experience with both counselors. Geri ** was compassionate and very helpful. She answered all my questions and gave me great information. I had an equally good experience with the welcome information call as well. Thank you for your assistance.
Reviewed Jan. 9, 2018
Gabriel help me a lot. Thank you. I will be out of debt before I know it. He was very kind, understanding and willing to work and add any information that I needed. The welcome call that I received was also very informative and helpful with any questions that I needed.
Reviewed Jan. 9, 2018
Such a easy pleasing experience. Took a lot off my shoulders being unable to pay bills on time. Very grateful for all the help and understanding. The welcome phone call was very pleasant and helpful. She was very nice and had a lot of information.
Reviewed Jan. 9, 2018
I appreciate the time and responsiveness that Steve spent in explaining everything to me. More than just answer my questions, he explained things that I didn't even think about... tax implications (and ways to handle) and legal issues that may arise through the process. I look forward to doing the work to get out of debt with the help of NDR. Thank you!
Reviewed Jan. 9, 2018
Very professional, understanding and they make you feel at ease dealing with debt. Fast simple and easy to talk to. They explain every detail and willing to answer any questions that I have and without feeling rush. Can't complain and hope I get debt free soon.
Reviewed Jan. 9, 2018
Just signed up with National Debt Relief so time will tell but they are very attentive and have great customer service and at this point, I would recommend them to friends and family. I know this program will help me immensely! Thank You.
Reviewed Jan. 9, 2018
My initial experience with Kim ** was very pleasant and professional. When calling Kim directly she answered immediately. However when calling the number given me via email to Initiate my welcome call all I got was music without any recording saying my call would even be answered. So Kim had to put me in touch with them. My welcome call was handled well and the gentleman spoke clearly and slowly so he could be understood.
Reviewed Jan. 9, 2018
Very easy to set up and get started. Everyone I've spoken to has been helpful and polite. There was a lot of information and guidelines to help me understand the process and begin my savings. Contacting the client solutions is very easy and you are not on hold too long.
Reviewed Jan. 9, 2018
Travis and Harry were very professional and quick in responding to all my inquiries. They were quick via phone and via email, very attentive to make sure they address every part of the process. I am looking forward to being debt free with your team quite soon.
Reviewed Jan. 9, 2018
Very nice and informative! Learned what I needed to get started to resolve my debt. Look forward to seeing progress from National Debt Relief. Relieved also to be debt free. Very impressed with the customer service so far with them. Will tell others in my position to contact National Debt Relief.
Reviewed Jan. 9, 2018
We had spoke with a few people at NDR. We started with Adrian and Nico did our welcome call. Nico, explained things very well. Best experience we've had with anyone at NDR yet. He was very personable and made us feel comfortable with the process.
Reviewed Jan. 9, 2018
This has been nothing but a great experience since signing the agreement to work with NDR. I have only been involved since Sept 2017, and already yesterday, have received the first 3 settlement agreements. Thank you so much for your professionalism and great efforts thus far! I am looking forward to the continued settlements and getting my credit back in great standing as soon as possible.
Reviewed Jan. 9, 2018
When the debt is negotiated with the creditor, NDR is interested in getting their fees first. For instance once account has been settled and the first 3-payments are as followed. 1st payment $25 to the Creditor and $586.75 to NDR. 2nd payment $25 to the Creditor and $490 to NDR. 3rd payment $25 to the Creditor and $425 to NDR. Whose interest does NDR have first on their list. It is clearly obvious NDR wants paid first. The longer they keep us on by making minimal payments to the "negotiated" creditors; it will benefit the company and guarantees that will make their money up front before you are debt free.
Reviewed Jan. 9, 2018
Everything about National Debt Relief is great. We were going under due to me having cancer and my husband being laid off. Add to that, we raised our two grandchildren for 8 years and our bills were overwhelming. We couldn't get out no matter what we did. We tried to work something out with our credit cards but all they wanted to do was lower the payments for a couple of months but we still had to pay the interest and fees. Wasn't going to work. Thank God National Debt was there. There is a large fee to use them but so far it has been worth it. They have paid off 3 of our credit cards for less than 50% and are working on another big one now. I can't wait to get out of debt!
Reviewed Jan. 9, 2018
I was very impressed with the knowledge the associates had and were very accommodating to help resolve my financial issues. I am happy with the results they were able to provide me and would recommend this to others. They were very helpful in explaining every part of the contract and details with me.
Reviewed Jan. 9, 2018
Was treated very nice and the ones I worked with they were very helpful. I would recommend this debt program to the ones who needed it. I had gotten myself into a lot of debt and Debt Relief helped me to settle my accounts as well as my peace of mind.
Reviewed Jan. 9, 2018
Very informative staff and quick and easy process! All questions were answered with ease and I was left with little to no questions or concerns. Team was fantastic and very helpful with everything and very honest and upfront about everything as well.
Reviewed Jan. 9, 2018
Everyone has been very helpful and knowledgeable and friendly. I would recommend to anyone who needed their help. They have explained everything in detail and did what they said they would do. I wish I didn't have to be doing this but they made it simple.
Reviewed Jan. 9, 2018
Very professional and easy to understand. They answered any and all of my questions and made sure I was following along with what was going on every step of the way. I was even able to pick when they would call me back so I had time to do other daily tasks. Very convenient!
Reviewed Jan. 9, 2018
My experience was very pleasant and professional. I spoke with two customer care representatives and I was highly pleased with their commitment towards my decision in obtaining my goal of financial freedom. They both communicated very effectively and clearly everything I needed to know about my process with NDR. They were very thorough with their knowledge base about what to expect in the upcoming months.
Reviewed Jan. 9, 2018
Both ladies who helped me were very clear, friendly, and patient with me. They answered all of my questions. I was very impressed with Ms. Ampi **’ professionalism from the moment she sent me the first email to the time that my application got approved. She also sounded very personable on the phone as if we have known each other for years, and that I can tell her anything without being judged. She made me feel comfortable, made me laugh, and gave me hope. In addition, she definitely was confident about what her company can offer me to becoming debt-free. Most of all, she was empathetic to my personal struggles.
Reviewed Jan. 9, 2018
So far I have found the whole experience a little overwhelming. While dealing with the Keree **, I found her to be very patient and extremely knowledgeable, which was a good thing. Dealing with Kia ** for the welcome call, I found her to be a little more standard, while she was extremely nice and easy to deal with she was very business and scripted which isn't a bad thing but I didn't feel at ease. This whole thing is very embarrassing and scary and it's really very overwhelming,
Reviewed Jan. 9, 2018
Very helpful and friendly. I was able to be placed in a program that will help me to get out of debt a lot faster and easier, not to mention cheaper, than trying to do it myself. Just an hour on the phone assessing my total amount of debt and to whom was all it took to get my New Year’s resolution started!
Reviewed Jan. 9, 2018
Thanks for all your help. This is going to help me on a long run. Thanks again. I will recommend this to a friend. Thanks for approving my application. Everyone had turn me down. Credit union and loan agencies. I couldn’t even get approve for a small loan for my expenses. Thanks again.
Reviewed Jan. 9, 2018
Good customer service and up to date info on my accounts, very pleased up to this point. Already have 3 of my debts resolved. Customer service was very helpful with giving me update and answering all questions and concerns that I had for them. Thanks.
Reviewed Jan. 9, 2018
So far I have had a great experience. Both reps I spoke with were very knowledgeable and thorough - which I appreciate. I was called around 4:00 PM and was driving and I asked if they could call me back later in the evening. We agreed upon 8:30 PM. I think it was exactly, or thereabouts, and the call was prompt, showing me they value and respect my time. If the program completely delivers, this will be a world class experience. Thank you!
Reviewed Jan. 9, 2018
They are extremely patient with any and all questions I have. No matter how many times I ask. Also, we have been impressed with being able to call my representative at any time at a direct number. They are very prompt on returning emails as well.
Reviewed Jan. 9, 2018
Customer service agent were very kind and sensitive to my situation. My experience was simple, easy, and it did not take too long. They informed me of multiple options so that I could make a more informed decision regarding my account and resolving my debt.
Reviewed Jan. 9, 2018
Everyone has been very kind. They have all my info current and accurate! Will be redoing this after all said and done! But for now, everything seems to be on the up and up! It doesn’t take too long to sign up, everything was very smooth. Good luck!
Updated 03/14/18: At first I was VERY skeptical... Everything sounded too easy and too good to be true. I gave them all my info, all my debt info and they made a plan for me. I have to invest in a payment plan to put towards paying off debt, and am saving $450 a month in payments doing it this way. 2 months later, after building up enough to bargain with, my first creditor has been tackled... I owed them $4000, and they settled for $1400!!! Excited to see how the other 20 accounts go. This was my last option, before turning to bankruptcy. I am so happy it did not come to that. My credit is in the mid 400’s but it’s worth the wait to get back into the 700’s! (My credit dropped from 8 months of late payments). :/
Reviewed Jan. 9, 2018
Everyone I spoke with along the initial setup were very transparent and helpful I am looking forward to being debt free! I have confidence by what I have experienced so far and the research I have done on this company that I am in good hands. Being Debt free in 36 months sounds amazing to me.
Reviewed Jan. 9, 2018
Outstanding customer service. From the initial call with Ramzy through the welcome call, everyone explained the program in complete detail. The documents were sent to my e-mail so quickly. Ramzy returned my call promptly to review the documents. This is an amazing program. Thank you so much for helping me.
Reviewed Jan. 9, 2018
This process was extremely easy and straight-forward. The individuals assisting me were very knowledgeable and helpful. I was very anxious when I started this process, but their understanding and caring put me at ease. I am glad I have started this endeavor.
Reviewed Jan. 9, 2018
Nick was very professional. Made several calls to me. When we finally got to talk w/o interruption he was very helpful. Going through everything about contract with National Debt. Definitely tell everyone. Can't wait to get started and finalize. The call to invite was professional also.
Reviewed Jan. 9, 2018
I am new to NDR so can only give my opinion based on customer service and ease of use so far. Advisors were very polite and thorough. The approval process was very quick. However, I was a little confused as to why other reviews list it as debt consolidation. It is a debt relief or debt negotiation and will affect your credit. Not exactly as implied from ads.
Reviewed Jan. 9, 2018
The moment I began my conversation with their reps they made me feel welcomed, and not every company out there can do that. Most definite will recommend this company to family and friends everywhere. And I know a lot of my friends in the same situation as me, and I will give them the information to contact NDR as soon as possible.
Reviewed Jan. 9, 2018
I would recommend who think all hope is lost to come here. I was really considering Bankruptcy but these guys made the process to get enrolled really smooth for me. Just waiting to see some results on how the programs work but as for the enrolling process they really hear what you have to say and willing to work with you every step of the way.
Reviewed Jan. 9, 2018
Overall experience has been very helpful. Very painless process, didn't feel embarrassed, the person helping me stopped often to answer my questions. The only downside is that I work 13.5 hour days Mon thru Thursday. Due to my unavailability to do my follow-up welcome call and having to work into my lunch to where I missed an actual phone call that would get the process started sooner; the experience has been fabulous and I can't wait to be debt clear.
Reviewed Jan. 9, 2018
I have 2 agents I would like to commend on their stellar, over the top customer service - the first one is Joseph **, who took all of my intake information for the program, the second one is Kathleen ** from the welcoming committee - they both did an excellent job with me - they explained everything thoroughly - and made sure I understood everything completely. I am very glad I decided to choose National Debt Relief as my choice of help with my debt relief - your agents are very knowledgeable, well trained, courteous and professional - I couldn't have asked for better agents. I will refer this company to many people and thank you again for your service.
Reviewed Jan. 9, 2018
I'll admit I was skeptical about their services at first. The initial waiting period made me nervous but they really put me at ease and guided me through the process. Within the first few months I received my first offer. Shortly after I had 2 more. They call and email you immediately to make sure no offer is missed. Everyone is super courteous and helpful. I'm so glad I signed up. I honestly wish I would have done this sooner.
Reviewed Jan. 9, 2018
They were very thorough, and read everything in the contract to me and answered all of my questions. I had plenty of questions too! I am really hoping this is the first step towards buying a new home and building better credit without the burden of debt.
Reviewed Jan. 9, 2018
The service team member was very respectful and precise with all we discussed. The interview went very smoothly and was able to answer all my questions. The Representative was courteous and pleasant and to the point and made the process easy to understand. It was enjoyable to me!!!
Reviewed Jan. 9, 2018
Everything went as expected. A friend had recommended this service and said he had a good experience. Maybe later on when I have more time in the program, I could re evaluate my experience at that time. Matthew ** was very helpful with everything and explained all. He was knowledgeable with all question I had.
Reviewed Jan. 9, 2018
Team was very helpful. Explained things thoroughly and asked if I understood what was being said. Kind and friendly and made me feel welcome and helped. They took time to make sure I understood what was being explained. Made me feel like I mattered.
Reviewed Jan. 9, 2018
They help you to go and explain every single point. They listen to you if you have any concerns. When Mr. ** told me that I will call tomorrow at 5, He did it on time. They are accurate and nice people. They are patient. I recommend anyone to go with them
Reviewed Jan. 9, 2018
Overall I had an amazing experience. The customer service were amazing, the Customer Rep was very knowledgeable and sincere. I can't wait to start all over with my financial freedom. For everyone that is in a financial crisis. Turn to NDR.
Reviewed Jan. 9, 2018
Gary & Shebvon were very helpful and patient with my questions. They explained the process and made sure that I understood. They made me feel comfortable in committing to this long process. They made me see light at the end of a very long tunnel. Thank you.
Reviewed Jan. 9, 2018
I'm happy with my experience and everything was made pretty clear. I was helped from the beginning all the way til the end. She guided me step by step and was very clear on questions I had also. I highly recommend her to anyone else.
Reviewed Jan. 9, 2018
My experience was professional, kind and understanding of any questions and issues I presented. I'm excited about getting started with my enrollment and being able to forward my creditors so you all can speak with them on my behalf in reference to settling my debts. I would definitely recommend to relatives and friends that may need this service. Thank you.
Reviewed Jan. 9, 2018
I was nervous to do this, but the team answered all of my questions and without judgement. They were professional and made me feel at ease. If I have more questions or concerns, they are ready to help. I actually speak to PEOPLE! This has been a great solution for me.
Reviewed Jan. 9, 2018
Jason ** was great. I had already called to several other debt relief companies in the past weeks and all wanted me file bankruptcy. NDR was the only one that gave me hope. Jason broke down and explained everything for me. Everyone I talked to was very pleasant. Thank you.
Reviewed Jan. 9, 2018
I owe too much money now and I'm trying to get out of debt. I heard a review that National Debt Relief was a real good company. A friend of mine told me about it. So that's why we decided to work with them and they had been helping out real good. The negotiators were really nice persons. They will help you out real good. Everything has been working properly. They've been helping me real good and I want to thank them.
Reviewed Jan. 9, 2018
I was struggling with credit card debt and I'm in the process of debt consolidation with National Debt Relief. I've been with them for three months and we've already resolved three of my debts. And to know that I'm getting somewhere feels amazing. The price is okay, too. I don’t really notice that I'm paying a price when I'm getting rid of loads of debts for minimal payments. Also, I like their customer service. The people have all been amazing so far and they answered all my questions. When I called, they made me feel comfortable with their program.
Reviewed Jan. 9, 2018
Enrolling with NDR was easy. It was just a phone call and then on email. The person I talked to explained everything to me and he was very friendly, helpful and gave me all the information I needed, very specific to get the application in. It's definitely less stressful when you know that everything is going to be taken care of in a systematic approach. People keeping in touch and giving me emails, letters and updates were reassuring and helpful. Their reps were willing to help and very knowledgeable about what all the processes were, telling me that there's usually good outcome. Everybody is different but the same experience and was able to help. I'm 100% comfortable working with them. I'm very close to done and it's very worth it. It was a reasonable amount of time and it was nice to have the financial relief. I appreciate the ongoing help. That’s been really good.
Reviewed Jan. 9, 2018
I was online looking to consolidate and I came across National Debt Relief. The rep said there's an option I could do where I would pay a monthly installment and then I can do the payment before they take care of everything, and I decided to go ahead with that one. I've been working with them since mid last year, and so far they’ve taken care of one account off my record, USAA. They call me whenever they’ve settled something to ask my approval. Sometimes they also call me to check up on how things are going. The payment is going every two weeks, and they take care of business as it goes on and it works well for me. I would recommend them.
Reviewed Jan. 9, 2018
One of my friends had used National Debt Relief and said that he had a good experience, so we followed suit. The guy we spoke to was very good, helpful and informative. It was a little different because I'm not used to having that type of conversation with somebody I don’t personally know, but it ended up fine. The enrollment process was fairly easy. We reached out and were contacted promptly, and they went through our budget and everything else. The transfer was easy, and it worked out in our favor. They took into consideration some of our outstanding debts and bills and were able to work with something that was able to work for our budget as a payment. Now we're more than 60% out of where we are. Working with them has helped us relieve a couple of our bigger debts. It’s been nice to feel that burden lifted.
Reviewed Jan. 9, 2018
I have major debt. I was having some lifestyle changes and I was not able to keep up with it. I researched online and National Debt Relief seemed to have a higher rating than a couple of other companies. I called them and did the original enrollment over the phone. I talked to their guy while I was working, then I went home and completed the enrollment. It took an hour then they had me send in copies of everything. It was a pretty good process.
Everybody has been great, too. I've had concerns with different creditors and everyone I talked to at National Debt Relief answered my questions. They have taken the stress and fear away out of this whole procedure. I'm still stressed out because I don't like being in debt but I could see the light at the end of the tunnel. Going with National Debt Relief was also better than filing bankruptcy which I didn't want to do. I've been with their program for about nine months now and so far, it has been a straightforward process. I've gotten less calls from creditors as well. National Debt Relief managed to work with two of my creditors and get them paid off. So, I'm making my payments and I'm seeing progress. But I have a lot of debt so it's going to take a while.
Reviewed Jan. 9, 2018
I talked to National Debt and they asked me a couple of questions. They wanted me to qualify for the program first and once I did, they emailed a couple of papers. I printed out the contract and signed it. I got myself into a bind with my credit cards and right now, they’re negotiating with the debt collectors. It’s been working great so far. I only have one more credit. Their reps kept me up to date. They set their target and they kept it. National Debt Relief has a good program going on there and I’m very satisfied.
Reviewed Jan. 8, 2018
My experience was that superb. I literally feel like I have been baptized into debt relief and am on my way to financial freedom. Best decision I have made this year! The specialist I spoke with was understanding and explained everything clearly.
Reviewed Jan. 8, 2018
My experience was great. They communicated very well as what would happen. I stayed in touch with them every step of the way. I am now able to see the results. I will highly recommend to a friend that I know to get them out of debt.
Reviewed Jan. 8, 2018
Experience was great. All agents that I spoke with are knowledgeable and provided me with the information I needed. They were able to give me step by step walk through what was expected and what was required for the program. They provided me with my options and I felt it will help my situation.
Reviewed Jan. 8, 2018
I had a very positive experience with the service representative from the moment I answered my phone. He did not belittle me or make me feel like a failure because my finances had become unmanageable. He was very knowledgeable about the program and was willing to answer any questions I had. He took all the time I needed as I tend to keep talking. Very pleasant and quick to provide the information I needed.
Reviewed Jan. 8, 2018
Katie and Cheryln both so so great in helping me understand exactly how the program works! I just signed up with National Debt Relief and I already feel lighter and Grateful for the chance at a Financial Fresh Start! Many many Thanks for all you do!
Reviewed Jan. 8, 2018
I entered the program in June and now that it's January, National Debt has helped me with 3 out of my 4 creditors. What would have taken me 30 years to pay everything off, will now take 2 years. Thank you for helping me with this program. I have had less stress when it comes to paying everything off.
Reviewed Jan. 8, 2018
My account was set up extremely fast and I received excellent service from everyone that I encountered. I was walked through every step and it was very easy. I am excited to get my life back on track. Every question that I asked was answered and explained thoroughly.
Reviewed Jan. 8, 2018
Great service when they called me to inform me over everything I need to know and do. They had all my information correctly didn’t have to change anything. Was able to hear the representative on the other line clearly. Allowed me to choose at date to start making payments.
Reviewed Jan. 8, 2018
Great. She stayed on top of every document I needed to supply and responded very fast... She was determined to get my application processed before she went home Friday night... Every call back you could tell she was smiling and not upset that it was taking a little longer than usual. I’m very grateful for her patience with me.
Reviewed Jan. 8, 2018
The representative I am working with was patient and well versed in the process. She addressed my concerns before I even had to bring them up. I was happy with the how everything is being handled and the security of knowing that there is legal representation available in the event they are needed.
Reviewed Jan. 8, 2018
Great service and very kind consultants. I was very pleased with the prompt service as well. I hope the rest of my time in the program goes this well. I would recommend this to anyone that is in my predicament. I check the BBB and most reviews were good.
Reviewed Jan. 8, 2018
My experience with the representatives for National Debt Relief was great. I am very pleased with the way Max ** handled the call over the phone with me. He made me feel very comfortable and I thank him for that. The only thing I had a concern with was the term being 2.5 years before my debt is resolved. But, 2.5 is better than 30 years, so I appreciate National Debt Relief business. Thank You!
Reviewed Jan. 8, 2018
Everyone was great at answering my questions and making sure I understood the entire process. They took the time to review documents with me over the phone and made sure any questions I had were answered. It has helped me feel a lot more comfortable with everything.
Reviewed Jan. 8, 2018
Steve was awesome in getting me set up and approved for help in resolving my debt issues. When I did my welcome call the gentleman was very informative with all the details to my plan and was very good at explaining all the steps of what will happen.
Reviewed Jan. 8, 2018
The entire set up process was more than easy. Only had to make a few calls, and they did the rest. I am looking forward to working with National Debt Relief and getting the headache taken care of. Thank you!
Reviewed Jan. 8, 2018
Everyone I spoke to was very helpful and informative. Great experience! I would recommend National Service Debt Relief to anyone I know if they need to consolidate and pay off their loans or Credit Cards. I was very comfortable in discussing my credit info and personal info with this company!
Reviewed Jan. 8, 2018
Just enrolled but was very smooth and they answered all my questions. Looking forward to having them help me out with cleaning up my debt and my credit. They were clear and to the point and explained how it would all work out with a plan that had payments, and a timeline.
Reviewed Jan. 8, 2018
Great explanation of program by all involved. People seemed like they really cared and understood our problem. This program is a great help. I cannot thank everyone involved. I would recommend this program to anyone that has a debt problem and sees no end in sight.
Reviewed Jan. 8, 2018
Didn't know that there would be a loan opportunity to graduate the program and rebuild my credit. Would have been nice to know about it for peace of mind. Also there was a significant increase in my monthly payments because of overlapping settlements that left me with barely enough money for food each month. You can see how one would have alleviated the other. Other than that the program has been great.
Reviewed Jan. 8, 2018
It was a very easy and understanding process. Both representatives were very informative and understanding of my situation and also worked with me to receive the best possible program for me. I will definitely recommend this to my friends and family.
Reviewed Jan. 8, 2018
Experience I had was wonderful. Both the ladies that assisted me, provided me with detailed information, they were friendly and they processed my request in a timely manner. They made sure I understand the process and services I signed up for.
Reviewed Jan. 8, 2018
Both Debt Specialist and Welcome Call were very efficient. Both went over every item to ensure accuracy and understanding. The Program was explained in details and what to expect. The change of address and phone number were given and what to tell creditors when they call.
Reviewed Jan. 8, 2018
Thank you for the help and debt relief from my creditor and credit accounts. I hope in the years to come, I will be debt free. I was put in debt due to remodeling my home which is 100 years old. I also have a adult daughter living at home who is physically disabled and unable to work. She lost her job due to her health.
Reviewed Jan. 8, 2018
Depending on who I spoke to I received slightly different information, which honestly made me a little leery about actually signing up and doing this with you guys. But I am hopeful and would like to move forward with my life, I just hope I'm not making a mistake with this.
Reviewed Jan. 8, 2018
My Debt Relief Specialist, Greg, was awesome at explaining the program and getting my application approved quickly. I am excited about the program and looking forward to good results in the future. Thank you National Debt Relief for giving me a path forward to being debt free.
Reviewed Jan. 8, 2018
All representatives have been more than helpful and courteous. You are not made to feel belittled or less than decent as a person when dealing with the staff of National Debt Relief. I found the terms to be more than acceptable and looking forward to some peace of mind.
Reviewed Jan. 8, 2018
I was well satisfied with every aspect of dealing with NDR. Everyone I Spoke with was knowledgeable and informative. They were very friendly and easy to understand. I would recommend this company to friends. Hopefully this experience will continue.
Reviewed Jan. 8, 2018
We just joined the program and so far everything is going as we were told. We hope this program work as well for us as we are being told. Both representatives have been very polite in explaining the program and going over all the documents and what to expect.
Reviewed Jan. 8, 2018
Courteous rep. Helped us with patience and understanding of our situation. Did not embarrass us due to circumstances beyond our control. Offered us solution as we live on fixed income. We were at our wit's end when we started the inquiry into debt relief.
Reviewed Jan. 8, 2018
So far I am very impressed with the professional people at National Debt Relief. Great people. Everyone knows how to treat people with respect, no matter who I got a hold of they answered my questions and concerns. I hope my overall experience works out well.
Reviewed Jan. 8, 2018
I really love this service. I highly will recommend my family and friends, and anyone that wants to fix your debt. I encourage people to give this a try and realize how easy they make it for you to do this.
Reviewed Jan. 8, 2018
I spoke with Brian and Solomon and they were fantastic! I am hopeful about my finances for the first time in my life.. I want to be debt free and they made me feel like it is a real possibility! I am always skeptical but I am approaching this process with open arms.
Reviewed Jan. 8, 2018
Just started program - but so far has been easy and customer relations has been helpful and nice. Prompt credit check and determining accounts to pay and how much a monthly note would be and for how long. Signing paperwork easy. Hopefully the remainder of the process goes this easy.
Reviewed Jan. 8, 2018
The agent I spoke with was very helpful and explained every step in the process clearly. He answered any questions I had and made sure I understood before continuing. I am confident I made the right choice contacting this agency to help me in improving my situation.
Reviewed Jan. 8, 2018
Eddie did a GREAT job of walking me through everything and explaining what I was signing up for. Alan helped with my welcome package. He also did a good job on explaining everything to me. Both guys definitely know their stuff.
Reviewed Jan. 8, 2018
I was so scared about my debt and how am I going to pay this debt. I thought I would have to file bankruptcy, but something told me to call National Debt Relief. I'm so glad that I did. I was on the phone with a wonderful gentleman, his named, Kishan **, who calmed me down. I thank God for Kishan and his compassion on helping this single mother. Today, I can say I can smile a little, knowing I have you helping me and I will help myself on getting myself back on track. I appreciate you and your TEAM.
Reviewed Jan. 8, 2018
Very helpful and educational. Thank you. I learned a lot about debt and the person help me was so helpful and friendly. This will help me so much in the future. I can see now that I will be saving so much money each month. This will help me with the stress I have in my life.
Reviewed Jan. 8, 2018
Being a single homeowner who struggles to keep up with the bills plus family emergencies, I decided to sought help from NDR once I know that I am going to miss my monthly payments to the creditors. The representatives were very helpful and courteous. The important points in the documents were explained clearly. I am confident that NDR will help me in my journey to financial freedom. Thank you!
Reviewed Jan. 8, 2018
Thank you for your help and time to get me through this tough time in our lives. We will take this very serious, and endure the fact of getting out of debt, as a serious matter and letting us get with our lives under a lot less stress. Once again thank you.
Reviewed Jan. 8, 2018
Both people we have worked with have been very knowledgeable and friendly. I appreciate that National Debt Relief is there to guide us through the entire process and is willing to work with us should any issues arrive. Thank you so much.
Reviewed Jan. 8, 2018
They have done everything and more to help me and my family make a positive change with our finances. We cannot wait until the process really gets going. looking forward to working with your team over the next few years. I also like the fact the I can pay more to end the program early.
Reviewed Jan. 8, 2018
Thus far I am happy with the service. Already after 4 months in they have reached an agreement with one of the creditors. This is very motivating because I can see actions being taken on my behalf. Therefore, I would recommend to others I know dealing with the same issue to use National Debt Relief.
Reviewed Jan. 8, 2018
Jerry ** was very helpful and I am forever grateful for his help and understanding and not being judgmental at all. Paul was great as well in explaining a few things and sending documents to my email. Paul was my welcome call guide. Great customer service and amazingly nice people.
Reviewed Jan. 8, 2018
Very happy with the service. I know it’s gonna be a long road but so thankful for the quick, friendly, and helpful service I received from the pros at NDR. Looking forward to getting out of debt! Billy responded quickly and reviewed our options with us. Billy was not pushy and encouraged my husband and I to talk and pray about our decision to work with NDR. The lady I talked to at the welcome center was compassionate and very thorough!! Thanks NDR looking forward to working with you!! Thank you for being there in our time of need!!
Reviewed Jan. 8, 2018
When I first called the National Debt Relief 800 number I had no idea how fast this process was going to go. They handled my financial situation with comfort and care, comfort in knowing that my debt was not nearly as bad as I thought it was and comfort in knowing that they have been extremely successful in helping other people who had much more debt than I had get out of debt. They assured me that I was in good hands and that they would be with me every step of the way. Great Job!
Reviewed Jan. 8, 2018
The gentleman I just spoke with was short and a little rude when I asked a question. Although, Friday evenings conversation with Manwa ** was GREAT! She was very helpful and nice to speak with. She explained everything clearly. She is a great employee.
Reviewed Jan. 8, 2018
So far everything has been going well working hard trying to get debt down. Just saw one of my debts being paid. I am thankful for the service. Can't wait to be debt free. Feels like there is hope at the end of the tunnel. I would recommend to a friend.
Reviewed Jan. 8, 2018
Getting a debt settlement program with National Debt Relief was easier than I thought. It took a couple of weeks in setting the account up for the savings to go into, getting paperwork in and getting things signed but it wasn’t bad. And the people I worked with were very nice. It was wonderful that they settled one of my accounts because I was paying interest but the principal was never reduced. I’m recommending National Debt Relief to my sisters.
Reviewed Jan. 8, 2018
Both of the representatives I talked to were exceptionally friendly and helpful! Easy to follow and convenient! Very excited to start the process and become debt free! Confident I made the right choice with picking this company!
Reviewed Jan. 8, 2018
I have just begun the Debt Relief process so not sure I can really advise on what status my contact has been except for a couple of people that I have talked with. Grace is the only person I have had a lot of contact and she informed of all the process and how this works up until this point and I understand but will have to see how this all goes going forward. Ms. ** did the Welcome call and that all went fine. Both seemed knowledgeable and informed and did everything they could to answer my questions at the point. I think you will to check with me in 4-6 months for me to really tell you how this is progressing. I am a little worried right now since this is all new to me and unsure what will really happen with the creditors and my credit in the final analysis.
Reviewed Jan. 8, 2018
Michael ** and the welcome call was very professional and nice. They answered all my questions and was very helpful. Very happy to be working with them. After talking with him I was relieved that my wife and I were going to get help and be able to afford our rent and bills again. We had fallen behind and they gave us a way to catch up.
Reviewed Jan. 8, 2018
Our son, Anthony, recommended National Debt Relief to us. So far, the program has been working and we appreciate whatever they're doing to help us consolidate our credit card debts. Little by little, the creditors are lessening their calls. Anthony, has been telling us about the progress and told us that our debts would be paid in five years. He comes in here once a week to update us. The payments are being deducted from my checking account every month and we're almost done paying two of our accounts. So, we're really pleased with that. They're doing a good job and they should continue to help other people.
Reviewed Jan. 8, 2018
National Debt has already taken care of my three accounts, and they’re paying it off little by little. I owe over $32000, and they consolidated my debt to $22000. They’re making settlements with each credit card that I pay. National Debt had a lot of positive reviews on Google and they were listed as number one every time I searched for a debt company. It was fast to get set up with them. Jenny, my rep, was outstanding and she explained everything thoroughly. I already recommended them. I would tell others that they're settling all my credit card payments, and so far, it’s going well. And when I’m done, I’ll definitely be very happy to tell everybody that it has been completed.
Reviewed Jan. 8, 2018
I went online and typed in “debt relief” and National Debt Relief was highly rated. The enrollment process was very easy and it took a couple of phone calls. I initially talked to them and said that I was going to think about it. They called back and I decided to go ahead with it. The actual telling them the account numbers and things like that only took about half an hour. It’s a four-year program for the debt as it is for me to get out of the habit of using credit cards. The people I’ve worked with are extremely good, very personable and professional so I’m very satisfied with them. I had issues where a creditor sent something to a collections agent. I contacted NDR, sent them the paperwork and I never heard from the creditors again.
National Debt Relief has made things a lot easier and they took all the pressure off. I still owe debt but they have taken all the stress. It’s nice to have money in your pocket and not feel overly obligated to pay exorbitant interest fees. I tried to do exactly the same thing that they’re doing with the creditors and they wouldn’t have anything to do with me. The people at National Debt Relief are well-worth their fee. They really care about you and keep up with you. If they have some sort of proposal from somebody, they’ll call you and ask if you want to do it. They have to get your approval before they can go any further and they’re really good.
Reviewed Jan. 8, 2018
I ended up on an operation and got behind my bills. I saw National Debt Relief on Facebook. I was in a debt relief program years back so I figured that I’d give them a try. I listed all my debt and then signed up for a program. They shrunk one account that was bugging me. I was in debt for over 10,000 and we started out with a payment of 250. At that time, it was fine and dandy but then I’m not healthy so I ended up in the hospital again and had some more problems. I tried to reduce my payments and was informed that they can’t reduce the payments and this is the set payment so that pissed me off. I talked to them again and I did get the repayment reduced which worked out pretty good.
Come January 1st, the government decided it’s time for me to pay for these premiums and take out more money so now I have to cancel the program with NDR. When I tried to cancel, a rep told me that I won't have their protection. But I have no money to give them. In the beginning, they set you up with an account and I can’t get into that but they’ve been working with me so nothing comes out this month. Overall, National Debt Relief is doing their job. If you have a large amount of debt, I would recommend them. But I will not go back to them. I’ll probably go with another company and maybe one account at a time instead of combining them all. That way, it’s cheaper and easier.
Reviewed Jan. 8, 2018
National Debt Relief was the first one I tried and they seemed okay. They explained everything well. They came up with a reasonable amount to pay every month, and they set up the account to be paid to the creditors once they started getting deals with them. They call me whenever they make another deal with another credit card. Now I feel a little less worried about everything. All my credit cards are canceled so I don't have to worry about that anymore.
Reviewed Jan. 8, 2018
My son had an accident four years ago and our finances went on a downward spiral at that point. I had credit card debt so I sought the help of National Debt Relief. Their reps were very professional. They seemed to know what they were doing and their program fits very well with what I needed. I talked with them on the phone about their enrollment process and then we handled a lot of things by fax and email. Altogether, it took a few hours to get signed up with them and I've been with them for about six months now. So far, they’ve been able to settle out for about half of my debt which has been fantastic. The negotiators I’ve spoken to have excellent customer service. I was impressed with their ability to help me work this mess out. They’ve been fantastic and I would refer them to anybody.
Reviewed Jan. 7, 2018
I just started the process, but National Debt Relief has been very helpful and positive about the process of getting me out of debt. I am looking forward to working with National Debt Relief throughout their process to ensure I and debt free at the end.
Reviewed Jan. 7, 2018
I was so happy and surprised at the same time when I saw how my debt was cut to 1/3 of the amount I owed the company... Thank you so much NDR. I would recommend NDR any day because the staff is patient, polite and very dedicated. They encouraged me when I wanted to come out of the program. But they are proving to me that they are fighting for me.
Reviewed Jan. 7, 2018
I was having a hard time and I couldn’t make my minimum payments. I’m going through the program with National Debt Relief and they have done everything they said they would. I worked with a lot of their reps but they’ve been great so far and I'm very comfortable with them. The payment plan is really flexible. There were a couple of months when I couldn’t make my payment and we just kept it and paid it back the next month. I still get a bunch of calls but NDR made it easy by consolidating my bills into one payment. They have been very helpful and friendly.
Reviewed Jan. 7, 2018
So far I have had a pleasant experience. Everyone has been so helpful and nice. My questions have been answered promptly and my phone calls have been returned when promised. So far I am very pleased. I would definitely recommend NDR to a friend.
Reviewed Jan. 7, 2018
The representatives were very informative and nice and make the application process pleasant and efficient. So far all my experience is based on getting started in the program and so far I feel confident I made the right decision to get help from NDR.
Reviewed Jan. 7, 2018
Great communication, have always had a answer for every question. Y'all are the best at what you do, thank you! Have had a few debts resolved now and couldn't be any happier with the results. Thank you National Debt Relief for all of y'all help!
Reviewed Jan. 7, 2018
It's easy enrolling with National Debt Relief. It took about five days to set up. I'm still working with them, and the people I've worked with are very nice. However, I owed $2000 on one credit card and they got it down to $750, and I would make the payments for $750 but they themselves were going to charge $500 to $600 just to do that. Basically, I would end up paying the same thing. I would tell others to do their research if they ask about National Debt Relief.
Reviewed Jan. 7, 2018
National Debt Relief has been absolutely fantastic to work with. Nate, the representative, was very knowledgeable, friendly and willing to help. I enrolled and the process was done on the telephone. I’m still going through a little bit of everything in the process.
Reviewed Jan. 7, 2018
National Debt Relief’s service has been excellent and they’re helping me with some serious debt on my credit card. I have been with them for almost a year so I’m pretty comfortable working with my negotiator. I'm very satisfied and I appreciate that they are doing their job.
Reviewed Jan. 7, 2018
I'm going through a lot of payments and I sought the services of National Debt Relief. So far, the cost and the quality of the service are good. A lot of things were done through email but I felt comfortable working with the negotiator. At this point, I'm a quarter of the way in the process and my credit score has gone down.
Reviewed Jan. 7, 2018
I filed for bankruptcy several years back and I didn’t want it to stick to everybody so I went with a debt relief program where they'd all get paid at least. I was looking around and I saw a TV commercial of National Debt Relief. I called them up and the next thing I knew, I was speaking to a gentleman named Eugene, who sounded sincere and concerned. There were 25 other companies out there but I went with the National Debt Relief. The sales rep walked me through everything and he did that to my satisfaction. He sent me the letters and told me what letters to send out and to whom regarding the debts so that the creditors would start dealing with NDR instead of me. Also, he said to close most of my accounts at my request rather than them closing on me. I got notices that NDR was paying a Walmart card off and another card as well. I got a text from Synchrony Bank saying that they got a payment on my Walmart Mastercard the other day.
NDR takes $494 a month out of my checking account. I had to change it from bi-weekly to once a month since they hung me up real bad one month which cost me some overdraft fees. I had gone with every other week, but sometimes there are five weeks in a month so they got an extra payment. It cost me some serious aggravation since I had four checks that bounced which means that it was $144 in fees. I called NDR immediately and told them that we got to go to once a month as once a month is automatically one payment of $494, instead of three payments of $200 which makes it $6 and change. I was paying $246 and change every two weeks to get to the $490. It was $493 but when I went about a month later, they changed it to $494, so it went up $1.
According to all my creditors, NDR is in the business to make money, which is a stupid statement. Anybody who’s in business wants to make money. I’ve never gone into the fees with anybody else as I was pleased with the gentleman I was talking to. He’s the one who closed the deal for me. In a matter of 26 months, they will have me out of debt. I would recommend NDR to anybody that's in need of their service. And I'd also recommend anybody that is heavily indebted and looking for a way out.
Reviewed Jan. 7, 2018
National Debt has been great. I’ve been able to pay my bills, which is the most important thing for me. I got into debt, and I want to pay back, and with National Debt, I pay one bill and they take care of paying everything, so I’m grateful for that. It’s easier for me to pay, too. Their representatives were really nice and helpful. And enrolling with them was easy. The only thing that was a little difficult was the papers I had to sign and then return, but other than that, everything has been smooth. I would recommend them. And if others are in the same situation as I am, I would definitely advise them to do it and get out of debt quickly. Although I don’t want to be in that situation again, I would do it again with National Debt.
Reviewed Jan. 6, 2018
Lisa ** is very thorough and patient and very knowledgeable of her occupation. She was very helpful and kind even when she was under a lot of stress from having to pick up extra work from the "New York Office being snowed in."
Reviewed Jan. 6, 2018
Keep doing the excellent job on helping people with their debt. I currently have 10 creditors. So far only 4 have a settlement offer. I am confident that all creditors will make a offer. Keep up the good work. I have refer a friend to your agency.
Reviewed Jan. 6, 2018
The representative that I spoke too was very patient and kind. She continuously asked and made sure that I understood everything that I was about to sign off on and that I fully understood all the terms and conditions. She also made it clear that I could reach out at any time if I had any questions or issues.
Reviewed Jan. 6, 2018
National Debt Relief has helped negotiate with our creditors to find a satisfactory solution to our debts. I would recommend them to friends and family. We are current expecting all our creditors to reach a solution which is satisfactory to all concerned.
Reviewed Jan. 6, 2018
I signed up with NDR in September 2017. The representative that assisted me was wonderful. Along with all the other important information of which he made me aware, he told me that typically clients will receive their first settlement offer around 6 months into the program. I thought to myself, "Heck! It took me YEARS to dig myself into the hole I was in! What's 6 months to wait to begin the climbing out process?" SO... I am THRILLED that it has only been 4 months and I have received two settlement offers within 3 days of each other! And all I had to do was click the "accept offer" button in the email! So simple.
I will admit, however, it was tough waiting it out... I kept blocking calls from creditors as they'd pop up on my phone, and ignore the few pieces of 'urgent' mail that made it through, but I was always nervous I was going to miss that call from NDR telling me of a settlement offer. Not to worry! They email, they call and leave messages, they make sure they contact you as soon as possible. It feels great to finally feel like I am starting to get my finances in order... with the amazing help of NDR, of course! I am learning to live within my means and control my urges to spend money, but it's only because National Debt Relief is taking care of the hard part for me, and speaking to my creditors on my behalf... something I neither had the time, nor the guts, to do. There's still a long road ahead, but I already can see the light at the end of that tunnel.
Reviewed Jan. 6, 2018
I’ve patiently awaited the opportunity to witness how NDR program approaches my needs to reduce debt and I am pleasantly please with the first settlement offer and feeling as though I can finally breathe knowing that this team is working hard for my best interest in becoming debt free!
Reviewed Jan. 6, 2018
Not happy with the last two creditors being paid monthly for a year instead of paying them in one large payment & be done with them. I want to resolve all of the creditors quickly so I can start raising my credit score. Why couldn't these last two creditors take the settlement in one large payment like all the others before them?
Reviewed Jan. 6, 2018
Very friendly, explained the contract very well, reading the contract to me so there would not be any questions. Answered in detail any question that I asked. Gave me the contact numbers and hours that I would need to contact them. Gave me the tax information that I would need. Explained how the creditors would react to the request. And explained their charges. I would highly recommend them so far.
Reviewed Jan. 6, 2018
The personnel I talked with and dealt with were very polite, informative and didn’t pressure me into a decision I didn’t want to make. They were very helpful and I feel will be successful in achieving my future goals. I feel without this program I would be making my financial problems worse with a lot of sleepless nights. Now I can rest easier knowing that there is a solution to the problem.
Reviewed Jan. 6, 2018
We enrolled in the NDR plan as a last resort. We had just moved to a new town and purchased a new home. In the process, we accrued over $65,000 in credit card debt. We were able to manage the payments until our interest rates suddenly tripled. We saw an ad for National Debt Relief, and checked that it was rated well with the BBB. We enrolled in a 42 month plan, with payments that we could afford. Throughout the process, even when issues arose, the NDR team was available, understanding, and helpful.
We have just "graduated" from the program. In the end it only took 39 months, and our debts were settled for $23,200! Even with the NDR fee (which scared us at first) we saved $25,000, and that doesn't account for the interest that we never would have been able to get ahead of! We are now on the road to financial freedom, and for the first time in our lives can save for the future! I would definitely recommend the program to anyone who has debt that they can't see an end to.
Reviewed Jan. 6, 2018
Customer service are very helpful and made sure that all concerns are covered when discussing the program. Very polite and made me feel that I'm making the right decision by discussing the pros and the cons of the program. Very accommodating.
Reviewed Jan. 6, 2018
I am very pleased with the way National Debt collections handled my accounts in a very accurate manner and very well explained all the contract. They were very efficient and I would highly recommend to friends. I feel I got a big load accomplished and most of all big savings and now I can save money into my savings account. Thank you to the representatives who helped make life easier on me. My blessings.
Reviewed Jan. 6, 2018
My experience with the employees of National Debt Relief was excellent. It was fast and easy. The people I spoke with were so polite, helpful, knowledgeable, and well versed. Although I did not see them face-to-face, they earned my trust. Approved. Truly, I felt a relief with National Debt Relief. I am glad I called NDR.
Reviewed Jan. 6, 2018
Geetu was awesome, patient, friendly, and experienced. She knew all her stuff and was brilliant. She helped me with everything she could and now thanks to her I actually can see the light. I know I did the right thing by calling NDR to help me with my financial problems. Thank you Geetu.
Reviewed Jan. 6, 2018
National Debt Relief saved me! I have struggled with debt for some time, always hoping I could get myself out of it. The people I spoke with explained everything very clearly and were very friendly and understanding. I'm very excited to start this program and one day become debt free. It was much easier than I expected to get the process going and I'm very thankful!
Reviewed Jan. 6, 2018
The process was handled very professionally. The two agents communicated everything well and ensured my understanding!! The program will meet my needs and I appreciate the fact that National Debt Relief is a reputable company. They provided a full disclosure, made sure I fully understood all the documents and made it very easy to apply and sign via my email on my phone.
Reviewed Jan. 6, 2018
All representatives are very kind and actually CARE about their clients. Everything was explained to me in a manner I could understand and they didn't take up much of my time. I feel very secure and a huge weight has been lifted off of me.
Reviewed Jan. 6, 2018
From my initial inquiry, to the completion of the process, it was handled in a very professional and pleasant manner. I feel that I have made a good decision, and know that any questions I have will be answered in the same manner.
Reviewed Jan. 6, 2018
My experience with National Debt Relief was very satisfying. Theresa and David were very patient and informative. I am very happy with National Debt Relief. From day one I have been completely satisfied with the conversations I have had with their representatives and very pleased with the service... Everything has revolved so far exactly as they said it would.
Reviewed Jan. 6, 2018
Excellent service right from the start. Agents/counselors are knowledgeable and friendly. I felt like customer service really mattered to them. I'm just beginning my journey and believe I made a smart decision to use NDR. Thanks again for all your support and patience with me as I made my decision.
Reviewed Jan. 6, 2018
I was very pleased and surprised at how well Louis ** provided the information I needed to make an intelligent decision and at his knowledge of how all this works and his ability to relay that knowledge in a way that was easy to understand... I would most definitely refer him to others in our position should that need arise.
Reviewed Jan. 6, 2018
Everyone I spoke with was helpful and informative. I am sure we will walk away debt free in a shorter amount of time and with less monies in interest and a better knowledge of how to better handle our credit.
Reviewed Jan. 6, 2018
What a relief! Great people... very professional and helpful. I am anxious to get debt resolve and very happy to know there is a company that will help. From the beginning of the process with Alton to my welcome call, I felt comfortable speaking with the staff.
Reviewed Jan. 6, 2018
Very professional, polite and made me feel very comfortable. A+. I couldn't have asked for any better info than what was provided. The explanation was in detail and very appreciated. It's obvious that the two men whom helped me, love their jobs and are good at what they do.
Reviewed Jan. 6, 2018
We are very excited to have been given this opportunity. Everyone who has assisted us thus far has been extremely helpful and informative!!! Everything has been explained to us in great detail so there are never any surprises! Will absolutely be recommending to others!
Reviewed Jan. 6, 2018
Igor did great. He was prompt and answered all my questions. The welcome call went well. Very informative and helpful. I have everything I need. Thank you for reaching out! I appreciate the time you took to speak with me and go over everything.
Reviewed Jan. 6, 2018
Excellent experience with both initial contact and welcome call; especially appreciated the personable nature of initial contact -- she did not read the topics to me, which I find extremely annoying in many agents... I am quite capable of reading quickly, and I don't want to waste time.
Reviewed Jan. 6, 2018
My husband was in the hospital and was a major finance provider. I had heard good things about National Debt Relief. I went online, researched and read the reviews about them. I talked to the gentleman and he was very positive. He was able to answer all my questions right away. He made me feel at ease and made sure that everything would be okay and they would be able to help me. He made me feel comfortable. My experience with National Debt Relief has been good. It got us back on track and it’s making payments. It’s working on my behalf and they keep me up-to-date on everything. Any time there has been some negotiation or a point reached, they keep me informed. The program is for four years and we are still in negotiation with several companies. They worked out according to the formulas and said that this is the program that would fit me, and this is how long it would take according to the debt accumulated.
If I need something, I call them and I can talk to someone and they pull up my file. The customer support reps know what’s going on and I can look online on their portal. There’s less stress now from where I was. Everything’s been positive and it’s working towards getting the debt taken care of, which is my biggest concern, and making all those payments. They have been supportive. I suggest you call them and tell them who you are, and be upfront. Tell them exactly where you’re at and let them guide you to see if the process is going to work for you.
Reviewed Jan. 6, 2018
I signed up for National Debt Relief to get my credit cards and our debt paid off. They were the most popular among the other companies. There was a lot of paperwork needed but enrolling with them was easy. The process of the whole program is slow, but I understand that it takes time to get the credit card companies to agree to a lot of stuff and National Debt has been helping me out. Their reps were friendly and good when I talked to them and they answered my questions.
However, they never told me about their fees once they settle one of the cards. Some of it was unexpected ‘cause I didn’t realize how much was going to them. As soon as they do something, the first that they do is take my payments. With the payment plan, they took the fees on the 28th or the 29th a couple of times, depending on the holiday, which was earlier than I expected since it was supposed to come out on the 30th based on the schedule that I saw but it's not a big problem.
Reviewed Jan. 6, 2018
Joining National Debt Relief's debt consolidation program was very easy and smooth. They had it set up very quickly and only took a day or two. We did my credit report and determined which account we were going to focus on. I have certain accounts I missed in education and some accounts that are with our credit union. We didn’t want to jeopardize that relationship, so we identified appropriate credits to focus on and went from there.
Their reps are very professional and are always willing to help find a resolution. In the last couple of months, the payment was high, so they worked with me to set the payment a little bit lower to help us get through these months of Christmas. They have been really helpful. They try and do the best they can. They communicate really well and get back to me right away when I have questions. They're doing a great job and got me to a better place financially so that I might secure a better financial future. I highly recommend them.
Reviewed Jan. 6, 2018
I’ve been out of work for a year and a half and I’ve been trying to keep up with everything, but I couldn’t. And then it got to a point where I was drowning so I gave National Debt Relief the numbers and they shot back at me and all that has worked very well. They’ve cleared three of them up already. They said it is a four or five-year deal and it’s about 50 or 60 thousand dollars that they’re supposed to be putting me in. I filled out a bunch of paperwork and sent them my social security number. They also wanted a copy of all the credit cards that I wanted to turn in. It was a really good drawn out process. They checked into it so it worked with me and it went on from there. We had everything set up on a direct deposit.
The guy that helped me out getting enrolled was very forthcoming with everything and explained everything. They’d come in and settle for half or sometimes less than half than whatever it was and so far, the process has been very good. I still got little ways to go and I’ll see if it continues to go as good as it has been. Yeah, I haven’t had any problems. The team at National Debt Relief usually sends an email but since I’m usually not around, I get a phone call that same day that they sent it out if they settled something or wanted to talk about it, and go through it from there.
So far, everything’s worked very well. I was in debt and and it’s as much as 50 percent that they’re saving me off of it. And if there’s anything left over that, they would refund it. It’s been a very pleasant experience and I would recommend National Debt Relief to anybody else that, if they can’t get their head above water, it’s not a bad deal.
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