National Debt Relief Reviews
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About National Debt Relief
National Debt Relief is one of the largest debt settlement companies in the U.S. Founded in 2009, National Debt Relief negotiates with creditors to reduce how much you owe on unsecured debts such as credit cards, personal loans, medical bills, private student loans and collections. It offers personalized plans to help you resolve debt, along with support from dedicated debt specialists.
Visit www.nationaldebtrelief.com- Free consultation with debt coach
- Free debt relief quote
- Numerous accreditations
- Professional and responsive customer support
- Easy enrollment process
- Fees can reduce overall savings
- Not available in all states
National Debt Relief Reviews
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Reviewed Jan. 19, 2018
My experience has been very positive. NDR has made a very stressful situation easier to handle. I appreciate their kindness and thoroughness in handling my case. I would recommend their services to anybody who has fallen on hard financial times. Their expertise and professionalism is outstanding.
Reviewed Jan. 19, 2018
All gentlemen I spoke with were very friendly, and willing to help. This was the easiest agreement I have ever gone through. I will definitely recommend National Debt Relief to anyone that I know that needs help. Thank you for relieving me of most of my stress. I did not know what I was going to do with all of this debt.
Reviewed Jan. 19, 2018
Nat'l Debt Relief associates, Jason ** and Kaneesha (sp) were so helpful in helping us to understand the process and all the paperwork that goes with it. For anyone looking for a solution to get out debt, do consider Nat'l Debt Relief. Make no mistake this solution isn't a complete walk in the park, you have to put some effort into it, you also need to stay in contact with them as they will continue to work and negotiate on your behalf. One thing I am surprised that they didn't offer as part of their service is to help establish a liveable, and doable budget.
Reviewed Jan. 19, 2018
They all were Great help and they had patience with me and all my questions! I hope this helps get my credit fixed and under control! I will refer a friend or two whom might need the services! Once again, thank you!
Updated review: Feb. 24, 2018
The representative that called me to settle a claim with one of my bill collectors was very professional and quick to get her message across and spoke fluently which is something I totally appreciate because my time is very important to me. Thank you.
Original Review: Jan. 19, 2018
The representative that contacted me spoke so fast she had to repeat herself for me many times, even after I asked her to slow her words. There is a recording of our conversation and I would hope it could be used for training.
Reviewed Jan. 19, 2018
Everyone I talked to today was very knowledgeable and helped me understand every detail of the program that I enrolled in. The process was very quick and easy and I am now ready to start getting back on track with my debt. I would definitely recommend this program to anyone else who is going through financial struggles.
Reviewed Jan. 19, 2018
Every time I get an email, or need to call in, I get the answers I need ASAP. People are always friendly and will go above and beyond to get you the results you are aiming for. I would recommend anyone to National Debt Relief. They have made my life less stressful by handling my debts and contacting debtors on my behalf.
Reviewed Jan. 19, 2018
I called NDR and from the moment I called to the end of the whole signing up process, I was treated with respect, dignity, and had no feeling of judgement. My account specialist, James **, went above and beyond to make this process as worry free and painless as possible. All of my questions were answered and James explained the whole process to us and made me feel like he really cared about our success to be debt free, and I would recommend NDR to anyone. Nicole, the follow up specialist to sign us up was very pleasant and explained everything to me that James did. I am very pleased to be able to work with NDR to help me become debt free.
Reviewed Jan. 19, 2018
Every time I have spoke with a representative they have always been very polite and professional. They get accounts settled within a very timely manner. We contacted NDR maybe 8 months ago. And we have had several accounts settled at a lower balance than original.
Reviewed Jan. 19, 2018
I really like how NDR is upfront with all the cost and were happy to answer all of your questions. I was stressed with getting back on track with things. This process alone gave me a sigh of relief! Thank you!
Reviewed Jan. 19, 2018
National Debt Relief has already negotiated settlements with 3 of my creditors, without me having to do anything other than accept the offers. Customer service representatives are helpful, knowledgeable, and kind. They make you feel like they truly care about your situation and take care of every single little detail throughout the hard times. They are absolutely amazing and I will always be grateful for having found them.
Reviewed Jan. 19, 2018
I had no issues with the interviews. I especially appreciated that I was given time to review some documents before proceeding with the process of becoming a client. Both of the staff members I spoke with were professional and answered all my questions.
Reviewed Jan. 19, 2018
Looking for NDR to help me in ways I could not help myself. I cannot afford any more than what I can afford. I stay broke now but I know it will be worth it in the end. Thanks for all you are doing at NDR.
Reviewed Jan. 19, 2018
I have been very pleased with my debt resolution. I still have some debt out there, but it doesn't go away right away, it takes time. I have recommended NDR to others. It was the right choice for the time I was at in life. Thank you so much for your help.
Reviewed Jan. 19, 2018
Andrew was very patient and very concerned with helping me get out of debt! Not pushy like he was gonna sell me something. I thought this was a big loan thing and I was gonna make it harder to get out of debt but it's a really good program and I'm glad my friend sent me their number!
Reviewed Jan. 19, 2018
Everyone involved was very helpful and understanding during what was a difficult time for me. It made the process understandable and welcoming. While reaching the point where this type of service is necessary is not something I intended, it nevertheless was reached and had to be taken. The care with which your employees dealt with me is to be commended.
Reviewed Jan. 19, 2018
I’m new to the program. Customer service, mainly the person that walked me through the process & got me enrolled, has been extremely helpful & knowledgeable & nice. Looking forward to getting out of the crater I’ve buried myself in with debt. Thank you.
Reviewed Jan. 19, 2018
Great experience reducing debt amounts! Paying pennies on the dollar on debt that that was sitting around collecting interest. I feel so encouraged that I will be out of debt in a timely fashion. Customer service is great and the representatives make the experience pleasant. Who would've thought that paying off debt could be this painless!
Reviewed Jan. 19, 2018
Signing up for the NDR program was much smoother than I thought. Everyone I talked to was professional and efficient. I left each conversation feeling like I was in good hands. They made me feel a little less anxious about my debt problems going forward.
Reviewed Jan. 19, 2018
I was surprised how easy it was to work with them, everything was well explained and the savings was great. Both the initial contact with Anika and then underwriting went very smooth. Who would thought in less than 1 hour you can be on your way to financial freedom. The relief appreciated!
Reviewed Jan. 19, 2018
Just got enrolled. Everyone was friendly and explained everything in detailed. A little nervous for this change but when you fall under hardship you have to do something. They don't judge you and will work with you on what you can handle financially.
Reviewed Jan. 19, 2018
I have been with National Debt Relief now for 4 months and they have already settled 2 of my debts. I have had nothing but good experience with this company. Everyone is nice and helpful. I really enjoy working with NDR. I actually wish I would have called them sooner. Thank you again.
Reviewed Jan. 19, 2018
All the agents that I have talked to have been of great help and answered any questions that I have in a way that is easy to understand. The process has been made much easier by the help of the agents that you have. Anytime I have had a concern or fear they have guided me through it.
Reviewed Jan. 19, 2018
My experience has been great. Everyone is helpful and quick to answer questions. I looked at a couple other debt relief companies and they were not as willing to help protect me in the event of legal issues or harassing calls from creditors but National Debt took care of those concerns.
Reviewed Jan. 19, 2018
Both agents represent the company in an excellent manner. I understand fully my responsibility in responding to communications in the proper manner. I was guided through the process for about an hour giving me a good understanding of what is needed to bring this to a conclusion. Thanks for the patience of your agents.
Reviewed Jan. 19, 2018
Suzan ** made me feel comfortable in what I was doing was the right thing. She walked me through everything. Her explanations were clear and concise, very knowledgeable. If all their employees are like her they have my vote for company of the year.
Reviewed Jan. 19, 2018
The first person I talked with, I think her name was Sue **, was accusatory and made me think twice about using NDR. Then I happened upon Kelly and my mind was changed. Very helpful in explaining program and procedure. Glad I found NDR. I would recommend to anyone looking for debt relief.
Reviewed Jan. 19, 2018
The customer service was great. Olga ** was fabulous. She really helped me to feel comfortable about this decision. The service on the welcome call was also top notch. Both representative went over all the needed information so that you know what to expect from this process.
Reviewed Jan. 19, 2018
A company that says what they mean. They give full disclosure of the process and they stand by it. Would recommend them to anyone struggling with debt. It is very easy to work with them and to add extra debt as needed. Everyone I have talked to has been very kind to me.
Reviewed Jan. 19, 2018
After getting myself too far in the hole to dig myself out, National Debt Relief offered an hand up. Their work and support is helping me get out of the hole while helping me to do it right this time.
Reviewed Jan. 19, 2018
The staff at National Debt Relief has been quick to respond and has answered any questions I have had. They were able to negotiate a settlement quickly and notified me immediately. They are always upbeat and positive and have been very considerate and friendly.
Reviewed Jan. 19, 2018
So far, my girlfriend and I have been approved for help by NDR. The process went super smoothly and everyone we talked to was super helpful and extremely optimistic about our situation and made it seem like everything is under control!
Reviewed Jan. 19, 2018
I am so incredibly blessed and grateful to have found NDR. I feel like there is a light at the end of the tunnel. Everyone I have ever spoken with has always been knowledgeable, kind, encouraging and honest. NDR is giving me back my peace of mind.
Reviewed Jan. 19, 2018
Great experience, very professional, explanation well done, felted very comfortable, would not have any problem recommending them to anyone, knew what they were doing. I have no worry. Feel like an Angel came from Heaven to take care of my woes. Glad I found you.
Reviewed Jan. 19, 2018
Talking to both agents throughout my process was nothing less than wonderful! I am so excited to finally see the light at the end of the tunnel. I would recommend this company and program to anyone in need of financial assistance!!
Reviewed Jan. 19, 2018
Everyone I’ve had to work with so far through National Debt Relief has been very informative, and they have great customer service. I would recommend National Debt Relief to anyone wanting to become debt free without the stress of it all. I’m looking forward to being debt free!
Reviewed Jan. 19, 2018
Great experience. Both individuals were nice and very helpful. They had a lot of knowledge in regards to the program. I am very excited about the program. I cannot wait to get started. I feel that the program would help me out a lot. I feel very confident.
Reviewed Jan. 19, 2018
I am very satisfied with the National Debt Relief customer service I received from both Christian ** and the Client Success Team. I never felt pressured and they made me feel assure that everything was going to be OK and most importantly when I had questions they were patient with me and very clear on everything that we talked about. I feel relief and less stressful and I would definitely recommend this company to friends and family that would need this kind of assistance.
Reviewed Jan. 19, 2018
The customer service reps were very helpful and explained everything step by step. They made the process of paying off my debt easy. I've been wanting to clean up my credit for a while now but did not have the finances or a set budget in order to complete but this company was able to make that happen for me.
Reviewed Jan. 19, 2018
I feel like they were very thorough with getting a hold of me, making sure paperwork was in order and made me feel comfortable in starting a debt relief program. They were very professional and were able to answer any question I had. They went through the paperwork very well.
Reviewed Jan. 19, 2018
I was kind of reserved at trying out the service, yet after speaking Bill **, I felt relieved. He walked me through the entire process and explained in detail, the program. He was very responsive to my questions and provided real time information. I would recommend the service to anyone, who may be thinking about other means of settling their debt. Great Job National Debt Relief.
Reviewed Jan. 19, 2018
Every time I have a conversation with a representative they are always extremely informative, very helpful, and very friendly. I don’t remember her name from this morning but she was very nice. Made sure I was completely satisfied before she let me go. She made me feel better about going through this program.
Reviewed Jan. 19, 2018
These are very talented people that help me go through this process in order for me to get out of debt faster. GENARO is awesome and he makes me comfortable talking to him. I don't feel shy and embarrassed and he makes sure I understood everything I hear. I will definitely recommend him to my peers.
Reviewed Jan. 19, 2018
Extremely helpful and detail when explaining the process and how things will happen and take place. Very efficient and professional. Kester was very helpful and made sure to respond to email and call in a timely manner. He made sure I understood each thing we discussed.
Reviewed Jan. 19, 2018
Skeptical and embarrassed at first, I decided to call National Debt Relief. Randy ** answered and was so helpful in helping me to understand that it was okay, that my debt could be forgiven and that there was a plan for me! The welcome call (sorry I forgot the name of who helped me!) was also great in helping me to better understand how the program worked and also took my questions and concerns in his own hands, going to the extent of searching for the answers to my questions through other sources instead of simply dismissing me. Thank you for all the help & for allowing me to gain back my confidence after my accident. Now we can focus on our chicken farm! Amazing customer service, 5+ Stars!
Reviewed Jan. 19, 2018
I was very thankful for the chance to work with National Debt Relief. They provided me with clear answers and honest assessment of my situation. Now I am looking forward to being on my way to financial freedom. Would definitely recommend working with them to help change your life.
Reviewed Jan. 19, 2018
Micah was very patient and taken his time to explain every question I asked him about to me in detail. He even called me back when my daughter got home from work, since I am not good with the computer so she was able to help me complete the forms. He really has patience with seniors. I never felt inadequate. Thanks to Micah.
Reviewed Jan. 19, 2018
I was extremely overwhelmed by the amount of my personal debts I had accrued. I hadn't found a way to pay down the debt faster and maintain necessary living expenses like housing, food childcare, etc. My biggest fear was that I was going to have to file for bankruptcy. I saw an online advertisement for National Debt Relief and after checking the reviews on the Better Business Bureau site I decided to give them a call. I was pleased with the professionalism of the staff and I never felt as though I was being judged by my financial failures. I have been kept well informed throughout the process. It was roughly estimated that I may be debt free in 4 years, but I've already seen such great results and I feel like I will have reached financial freedom in less time. I am truly grateful for this program.
Reviewed Jan. 19, 2018
I can’t thank National Debt Relief enough for what they’re doing for me. I was struggling to keep up with my bills and barely afford to go to the supermarket and thanks to them I can breathe literally. Thank you so much. Another account solved today.
Reviewed Jan. 19, 2018
Best customer service I have ever received. Every single person I spoke to was fully prepared to answer my questions and solve my doubts. I'm amazed by your professionalism. The staff really made me feel confident about this significant decision. They clearly explain every part of the process which has exceeded my expectations. National Debt Relief has saved me from making another bad decision.
Reviewed Jan. 19, 2018
I fell behind on credit cards and couldn’t get out. I talked to a National Debt Relief guy on the phone, went over my accounts and set everything up for the consolidation of my debt. The National Debt Relief reps are open in communication the whole way and they kept me informed on what was going on. Also, the payment plan works and the cost of service is fine. I’d tell others to at least look into National Debt Relief.
Reviewed Jan. 19, 2018
I had lots of medical bills and unexpected expenses come up. Things started snowballing, the credit card bills were compiling, and the interest kept coming. I looked up good debt relief companies and National Debt Relief had good reviews. Everyone I've talked to has been extremely friendly and was very helpful with all my questions. I pay every month then they work on my behalf to pay off the debt. They divided out what I was going to pay to get my debts paid off and that was enough so I could afford it. I also do two payments a month instead of one because I couldn't afford a one lump sum. It's a three-year thing and we already settled two debts in under a year. Now I don't have to worry about collectors calling all the time, and I hate not being able to pay bills. National Debt Relief can surely help anyone who has a problem with debt.
Reviewed Jan. 19, 2018
When I enrolled at National Debt Relief, the process was simple. I did some of it on the phone, while the rest of it was on a computer. They were straightforward with the fees, and they even estimated what my discount would be on the total debt, so I understood everything really well. I made my first payment last August 17 and right now, I have cleared off two debts. Overall, National Debt Relief has a fair program. The negotiator was easy to work with. By turning over your credit card debts to them, you're saving yourself from doing a lot of the work. So far, so good. I would recommend them.
Reviewed Jan. 18, 2018
So far I'm happy that I made a decision, and this company is will to help. And have explain every detail. And gave me a decent amount for me to pay and save. So far I'm HAPPY, can't complain. And the people that help me were super professional.
Reviewed Jan. 18, 2018
Michelle ** was super helpful and friendly. It made me sad to know I won't be working with her the whole experience. She was helpful friendly flexible to make signing up easier. Kathleen was the welcome agent. She allowed me to ask freely and made me feel better about signing up with questions.
Reviewed Jan. 18, 2018
Satisfied with the service provided by the agent. No complaints at all. They were very explanatory with the information I needed to know; she was very professional and courteous and made me very comfortable speaking to her. Hopefully all agents are like that.
Reviewed Jan. 18, 2018
Thank you for a completely professional, sincere, and supportive experience. Jonathan ** and Kadisha along with your support staff got us set, prepared, and started on our journey to debt relief without gags, scams or hidden clauses. Good job to all.
Reviewed Jan. 18, 2018
I just joined the program and was very impressed with the manner in which the process was handled by your staff. They are professional, informative and come off as very supportive. I was clearly informed of all the particulars of the program and was always invited to ask questions or to follow up via email or phone if I had any. I was also very impressed with how easy it was to sign all the needed paperwork electronically. That was AWESOME.
Reviewed Jan. 18, 2018
Great attention and service provided. All the customer service representatives were knowledgeable and understanding. I look forward to working with such a professional group. I also look forward to becoming debt free and feeling secure. Thank you for the assistance.
Reviewed Jan. 18, 2018
I have been on the program for 10 months and National Debt Relief has resolved 6 of my credit card debts for a lot less than what I owed. I am very happy that I chose to use this company. The biweekly payments and monthly settlement payments are manageable.
Reviewed Jan. 18, 2018
I am very satisfied with the agreements set up with NDR and the services performed to work with me to relieve my hardship conditions. I will abide by all requirements as long as it doesn't create any future hardship. I appreciate all they have done to resolve any and all hardships I've accumulated over the past years.
Reviewed Jan. 18, 2018
Perfect, great deal, very respectful and fast worker and explain everything really clear so you can understand every single subject. Is great company. I'll be looking forward to recommended to other people in my situation. Thanks for your hard working.
Reviewed Jan. 18, 2018
Both representatives that we spoke with were very helpful and knowledgeable making the process easy and without any stress and answering all of our questions clearly and easily. We are very excited to be starting this process with NDR we were really needing some assistance and NDR was there to help. Thank you.
Reviewed Jan. 18, 2018
I am very impressed with National Debt Relief and highly recommend them to others who have experienced too much debt and not enough income. Because of them I am now able to live within a satisfactory budget and are now current on paying all my regular monthly expenses.
Reviewed Jan. 18, 2018
Pretty easy to complete with the help of all involved in the process. Still too early to say how this program has helped me, but God willing that this will help me get out of debt and learn from my mistakes. Thanks to all who has helped me.
Reviewed Jan. 18, 2018
Thus far, I am pleased. They are entering affordable agreements, and I am pleased. We agreed for two of my creditors, and the company is keeping me informed. National Debt Relief is communicating with my creditors, and I am not being contacted by any of the creditors. I am satisfied!
Reviewed Jan. 18, 2018
Very informational, great communication, answered all my questions. Thank you for the help. They took the time to sit there and explain everything in great detail. I'm very glad to have enrolled in this program. Very well-spoken individuals, very knowledgeable and they are willing to help in any way possible at any time.
Reviewed Jan. 18, 2018
NDR saved my life. Since my wife passed 8 years ago, I lost her impending Medicare contributions to our family. Thus, when a $25,000 surgical bill and maintenance costs to our home came due, I used the credit cards to the maximum. At high interest rates, I was paying just the principal and still had large never changing credit card bills.
Reviewed Jan. 18, 2018
I didn't know how I was staying afloat and was drowning in debt, from the moment I started the program NDR gave me a sense of ease and have quickly settled a big chunk of my debt! Everyone I have spoken to has been very knowledgeable and helpful.
Reviewed Jan. 18, 2018
The people I worked with at NDR were very professional, clearly answered my questions, had patience with me if I didn't understand something. I would recommend this company to a friend. Starting the program can be very overwhelming, they were great. Very happy With the people there.
Reviewed Jan. 18, 2018
Both representatives were very helpful and knowledgeable. They helped me get everything taken care of while answering any questions I had along the way. I would highly recommend working with both Jami and Steven. The process was overall quick and painless.
Reviewed Jan. 18, 2018
They did a very good job. I would recommend them to somebody that's in debt. Overall I give them a 5 star, like I said they did a very excellent job. Orrin ** did a fantastic job. He went over everything and explain all the details. I'm excited to see everything goes smoothly.
Reviewed Jan. 18, 2018
You guys did a great job explaining everything & were very helpful assisting us with your program. So far it sounds like a good plan that will help us get out of debt. If the experience continues to be a good one I would recommend you to someone else. Thanks.
Reviewed Jan. 18, 2018
She was wonderful to answering my questions. She also sound like a robot when she was reading through the prompt. She was cheerful and explained everything. And she helped me understand of the rules, pro's, and consequences going through the program.
Reviewed Jan. 18, 2018
My latest settlement was wonderful. NDR reduced what I owed by nearly two-thirds and all I had to do to approve the settlement was push an "accept" button in an email. This is a fantastic service for getting out of debt without having to go bankrupt.
Reviewed Jan. 18, 2018
I was treated with much respect. Micah ** was courteous and explained everything carefully, asked if we understood what we were going through and wanted to know if we had any questions. The lady (forgot her name) went over everything and also asked if we had any questions. I was very happy.
Reviewed Jan. 18, 2018
Thanks so much for helping me to become debt free in the near future and for being able to lower my monthly payments. I feel like I can finally breathe and not feel so overwhelmed now. Thanks to everyone that helped me through this. I feel like you guys really care and want to help people like me! Thanks again!!!
Reviewed Jan. 18, 2018
Very easy to work with and very effective. They have helped me out of a very difficult financial situation due to medical issues. Would recommend this company to anyone in financial hardship. They also keep in good communication through e-mail and phone calls.
Reviewed Jan. 18, 2018
Made me feel at ease and no pressure to join them at all. Explained everything in detail several times. The whole process took under 2 hours from start to finish for the complete account set-up. Everyone I spoke to was very professional and helpful, asked me several times if I understood and I had any questions.
Reviewed Jan. 18, 2018
Everything had been explained to me thoroughly from the beginning until the Welcome Call. They were very professional, they seem to know their stuff very well. I was provided with all the information I needed to know about the program. I am very pleased and satisfied with my encounter.
Reviewed Jan. 18, 2018
Your team is awesome. The rules and regulations were explained so that I did not have many questions. The way I was walked through the procedures of reading, understanding and Signing the Documents was so professional. You guys really know your stuff. I appreciate that you were able to help me on the road to be Debt free. Thank you so much.
Reviewed Jan. 18, 2018
First of all I would like to thank Yasha, my service representative for this program. He assisted me all the way down from the very first step to the last. He's very helpful and knowledgeable of this program and gave me assurance that I will be in good situation with the program. Now I feel relieved with all my debts!
Reviewed Jan. 18, 2018
The website was incredibly easy to navigate and to get started. Both persons that My wife and I had talked to were very helpful and ensured we completely understood the program before enrolling in it. Lee ** and the legal representative, I can not remember her name right now, were both very courteous and we felt comfortable talking to both persons.
Reviewed Jan. 18, 2018
We appreciate everything that y'all are doing for us everyone that I have spoke to has been very polite and they explain everything very well. Thank y'all again. Y'all have a very good group of people working together that is a very blessing. Y'all make sure y'all stay warm up there. The weather is very nice here in Florida. Again we want to thank y'all. Y'all have a blessed day. God bless.
Reviewed Jan. 18, 2018
I'm very pleased with their service, very helpful and prompt. I am glad to have enrolled in their program and truly feel I will be debt free in less than 45 months. I will recommend to family and friends. This program will not only help me get out of dept but also allow me to save some money.
Reviewed Jan. 18, 2018
Have resolved 2 issues successfully, so far I am very satisfied with their service and commitment to get the job done. We have a ways to go yet, and I am hopeful our agreements will all be resolved, looking forward to successful conclusion. I am glad that I contacted National Debt Relief, thank you.
Reviewed Jan. 18, 2018
NDR was very helpful and well organized and well informed. Would recommend to anyone looking to resolve their debt. The employees helping me were very polite and were patient with all my questions and concerns. I am thankful that I was able to get assistance.
Reviewed Jan. 18, 2018
From the beginning to the end my experience was good. This is a scary process and requires a lot of thought, trust and faith, especially when there is no actual person to person meetings and my initial contact Eric ** made it an easy and comfortable transition.
Reviewed Jan. 18, 2018
First card just paid off, it took 4 months but it would have taken me a lot longer if I just kept paying the minimum payment. So far, I am satisfied with the results... One step at a time! I have 7 more cards to pay off... but I feel the process will be about the same.
Reviewed Jan. 18, 2018
Everyone was polite and knowledgeable making this experience manageable. Thank you for all you have done on my behalf and will continue to do until this is settle. Thank you again... Most of these charges were incurred trying to get medical help for my wife with lung cancers, she lost the battle.
Reviewed Jan. 18, 2018
Very simple procedure, kind and considerate throughout. The process was very simple and they did not rush you, shared the information and repeated if you did not understand. I felt very confident in my decision to make the first call.
Reviewed Jan. 18, 2018
Great service from Amanda and Steven. The process was very quick and easy. I would have done this sooner had I known how easy it was. The representatives were very easy to reach and was very responsive. I would recommend this to anyone that was in debt.
Reviewed Jan. 18, 2018
Jeff and Jamie were very detailed in explaining and helping me understand the debt settlement program. They were extremely knowledgeable and helpful with account setup and program description. They walked me through the process and answered all my questions with great detail. Their responses are prompt and their customer care is exceptional.
Reviewed Jan. 18, 2018
Great service. Broke down everything for me. Easy people to talk to. Help answer all my questions and informed of everything going on in the program. Easy program to follow and looking to be free from this debt in the near future. I really am thankful for the help.
Reviewed Jan. 18, 2018
I have been the in the program since August and am pleased so far. It takes a while, but I think in the end it will be worth it. Great communications. Always quick to respond. It is hard to be patient and wait for the offers to come in, but it happens!
Reviewed Jan. 18, 2018
Being an A+ company with BBB made it easy to complete my research and to come on board to resolve my debt issues. Nathan ** was quite helpful in guiding me through the entire procedures of the National Debt Relief program particulars and my concerns.
Reviewed Jan. 18, 2018
The process was quick and easy, one phone call and not a bunch of transferring to other people. I feel less stress about my finance. What a relief. Mr. ** explained everything clearly and answered all my concerns. I will recommend friends. I don't feel overwhelmed anymore.
Reviewed Jan. 18, 2018
Awesome customer service, fully explained the terms. Assisted throughout the entire process. Could not ask for a better experience. I appreciate all the help and support given by the National Debt Relief agents. I will be sure to refer you guys to friends and family.
Reviewed Jan. 18, 2018
I was not expecting NDR to negotiate my largest debt first!! But they did and the result was outstanding!!! Totally impressed with the job they've done so far!!! Can't wait to see how it ends! Creditors have thanked me for taking these steps instead of filing bankruptcy.
Reviewed Jan. 18, 2018
So far a great experience. Both representatives that have talked with me have been great. I have no complaints at all and would definitely refer your company to a friend. I would add that I am generally skeptical of things that seem too easy and so far this does seem too easy.
Reviewed Jan. 18, 2018
When it comes to great service with a high level of professionalism, National Debt Relief is the one. They handled our debtors very well and shield a lot of the unwanted calls and letters. They also, help find solutions to paying our debt back at a fraction of what we have with their proven system. Highly recommend these guys when it comes to getting yourself some debt relief.
Reviewed Jan. 18, 2018
Kim ** was a delight to work with, very informative and friendly. Everyone was, the process went a lot easier because of it. I am hard of hearing, and not very computer savvy, which makes it hard on other people, but they were patient. I am looking forward to being debt free. Thank you all very much.
Reviewed Jan. 18, 2018
I was so worried to ask help from anyone. From the first phone call I was put at ease. One of my creditors started sending me endless default mailing and constant phone calls. NDR settled with that creditor first and I have such relief now.
Reviewed Jan. 18, 2018
Friendly experience. All my questions were answered and handled in a very professional manner. Paul explained everything in detail and I was very satisfied with his presentation. The ability to handle legal documents electronically is a valuable tool in this process saving time and effort.
Reviewed Jan. 18, 2018
The people that I spoke with at National Debt Relief were professional and helpful. They were returned calls in a quick manner and had the answers to my questions. The process was easy to start and the people are very educated on the process. I was given a complete explanation of the process in its entirety.
Reviewed Jan. 18, 2018
You might experience with National Debt Relief for the most part has been very pleasant even though there was a little bit of a lack of communication in the beginning. I signed up for the program and didn't hear anything back for a while. I didn't even know that I was in the program until I looked at my bank statement to see that they had started withdrawing the money.
Reviewed Jan. 18, 2018
Very courteous and effective people to deal with. Answered all my questions to satisfaction. The tools provided for signing via Internet are user friendly in addition to the online help from the counselor attending the call. My level of apprehension was easily removed once I had the first conversation with Christy. Thank you!
Reviewed Jan. 18, 2018
Representatives provided courteous, prompt, and professional service. They were knowledgeable, and explained the processes in a manner that I was able to understand fully. I appreciated that they went over the contracts and legal agreement with me section by section. Thank you.
Reviewed Jan. 18, 2018
Since being with NDR they have settle 4 accounts for me, I just want to say Great job. Thanks for bringing me closer to being debt free. Hopefully they'll be able to get more settlement where I'll be more closer to being debt free.
Reviewed Jan. 18, 2018
The employees that work here are so friendly and helpful. I was overwhelmed with support and kindness when I needed help determining if this was right for me. I'm so grateful for all the help and support at National Debt Relief! You guys are truly a blessing.
Reviewed Jan. 18, 2018
The person I spoke with was very nice and very accommodating. I have never done anything like this and he made the process easy. I had to get a card taken off of the debt loan and I had to put another one on. I'm thankful that this process was made so easy.
Reviewed Jan. 18, 2018
Since, I called and decided to make some changes in my life, National Debt Relief have been there with me. I love the way they called me to updated my accounts, giving input about my future, I am just all around impress with them. Keep up the great work.
Reviewed Jan. 18, 2018
I was suffocating in debt, utility bills out of control, qualified for the program, a rough road it has been, they've done everything they said they would and beyond. Best decision I've made in my life. Already resolved 2 of my 6 creditors in less than a year's time. Highly recommend!!!!
Reviewed Jan. 18, 2018
It was really good. Easy to understand and did not feel pressured. The staff was very nice, although it often was obvious they were reading from a script. Once I review all the documents, I will able to tell how clear the information was via phone.
Reviewed Jan. 18, 2018
A large portion of the debt we've had hanging over our heads these past few years was eliminated today with a settlement offer that was very much in our favor... thank you National Debt Relief! You have made the days much brighter now for us as a result!
Reviewed Jan. 18, 2018
Oni was very patient and kind. It took several months for me to decide National Debt was the best company for handling our creditors and getting those balances lowered and paid. She was very reassuring and encouraging. Answered questions and helped build a budget.
Reviewed Jan. 18, 2018
Clearing debt and keeping me touch with the outcome. Emailing information setting debt I love it. Now all we need to do is get it down to 0. And my score up over a 700 is the goal. I just hoping it come sooner than later... Thank you keep up the food work.
Reviewed Jan. 18, 2018
They were very friendly and informative, I am happy to work with them. So far excellent and I feel hopeful now which is a good feeling! The whole team is very professional and I would highly recommend to anyone who has debt that is out of control!
Reviewed Jan. 18, 2018
The team at NDR are very polite and make it easy to understand this program. Ryan helped me get my credit back on track for the future. Thanks. Also the young lady I spoke to after was nice and helped me finish up the program.
Reviewed Jan. 18, 2018
I am very grateful that your organization is helping me to take care of the majority of all of my credit cards, and my debt will most likely be manageable in the future. I plan on retiring in the next few years, and appreciate the opportunity to have a clean slate so that I may be able to enjoy my retirement without constant worry over my finances.
Reviewed Jan. 18, 2018
Extremely good. Both Luis and Paul were very helpful and explained the process. Looking forward to removing my debt. Process was enlightening. I hopefully this will be resolved within the specified time table. Looking forward to working with National Debt Relief.
Reviewed Jan. 18, 2018
My experience signing up for debt relief was very Good! The Staff was very professional & explained the process to me step by step. Both staff also reiterated in our conversations that they are available for any questions or concerns I may have. Thank you!
Reviewed Jan. 18, 2018
I would always recommend my close friends & relatives. For the main role with National Debt Relief they are Welled professionals in every aspects. Whatever questions you inquire an answer you will get. In the beginning I was hesitant but once you start speaking to them I felt at ease. I cannot wait for these credits to be over & done. It'll be so much relief for myself & my family. Thank you National Debt Relief. I always look forward hearing from them.
Reviewed Jan. 18, 2018
Had a great experience with National Debt relief agents, they were very professional, they knew what questions to ask and how to make one feel comfortable with the process of getting rid of debt. Everything was explained in detail. They made the process very easy. At first I were skeptical but the agent put me at ease.
Reviewed Jan. 18, 2018
As a new client to the program, I have been happy with the prompt service. The Team has been attentive and helpful with questions and concerns. This is a difficult time and they have gone above and beyond to try to alleviate the stress that I feel while trying to get myself into a better financial situation.
Reviewed Jan. 18, 2018
Very knowledgeable and helpful in explaining the process and program. They were very helpful in each and every step of the way and I know it already takes a huge burden off my shoulders. I would highly recommend this program to anyone requiring a solution to their debt problems.
Reviewed Jan. 18, 2018
They have done everything they said they would do, in only four months they have taken care of three of my credit cards debt. I would recommend them in a heartbeat. Very knowledgeable personnel, very easy to talk to, make you feel like a weight have been lifted, and give you a peace of mind.
Reviewed Jan. 18, 2018
They have been very helpful and I am very satisfied with their handling of my credit card accounts. I would recommend them to anyone who needs help with their finances. They were successful in negotiating several debt settlements for me.
Reviewed Jan. 18, 2018
At first enrolling in the program it took some time. I was skeptical and thought I had made a mistake. But after 6 months of making on-time payments, they gave me an offer I couldn't refuse. With help from Liberty lending, they were able to settle my debt for less than 50% of what I owed. I will now be out of debt in less than a year instead of 3. Thank you National Debt Relief. You showed me there is a light at the end of the tunnel.
Reviewed Jan. 18, 2018
Olivia was so fantastic! She was sympathetic to our situation and very detailed in the process. My welcome call was also fantastic! The entire process took less than 3 hours to complete and I am very excited to get ahead of the snowball someday!
Reviewed Jan. 18, 2018
I just joined yesterday. I was so distraught over my situation, and after speaking with Michael I felt much better. He showed me there is a light at the end of the tunnel. I'm glad I made my first step with National Debt Relief! Thank you Michael.
Reviewed Jan. 18, 2018
I got the pleasure to speak to a Val ** and he was very upfront, knowledgeable, and respectful. He gave me great advice and tons of information as well to help me start the process of getting out of debt. Thank you Val.
Reviewed Jan. 18, 2018
Thank you for your help! Everyone I talked with was professional and answered every question! I understand what I am up against and you can help. I look forward to completion of the program and I know with your help it will be a success. Again a big THANK YOU!
Reviewed Jan. 18, 2018
The Rep that help me was very friendly. Also they resolved one debt in about 6 months. I'm close to being a debt free. I’m sure I will gladly recommend this to a friend. Also they always send me a statement to check how much I deposited to my acct. keeping me updated will have a positive results to where I stand for with my debt.
Reviewed Jan. 18, 2018
National Debt Relief has done exactly what they said they would do for us!!! They always keep us posted on our account. They are very respectful and professional. I am so grateful for their honest help!!! I recommend them to anyone who has found themselves in an unfortunate financial situation.
Reviewed Jan. 18, 2018
Elizabeth was very friendly and helpful. She was very forward with what they were going to do and what I needed to do. No doubt whatsoever. Very transparent. I would definitely recommend to those that need help with their debt in order to better their lifestyle. I wasn’t smart when I was younger and just kept opening credit card accounts and requesting loans. No more of that. It’s time to start saving.
Reviewed Jan. 18, 2018
The experience so far is a positive one. Very well handled. Understanding. Nice People. I would recommend them to someone who is in need to be relieved of their debt. This is a new beginning and a learned lesson too. I'm sure I will be happy after this is all set and done.
Reviewed Jan. 18, 2018
Great company!!! They work super fast!!! Look forward being debt free!!! They will answer all your questions, communication is great!!! I feel super confident with them!! Would recommend to family and friends!! NDR rocks!!!
Reviewed Jan. 18, 2018
Extremely professional and compassionate. Very easy to work with and put my worries at ease from the very beginning. They answered all of my concerns and questions. I wish I would have done business with them sooner. I absolutely recommend National Debt Relief.
Reviewed Jan. 18, 2018
When I went online, the ratings of National Debt Relief were good and a friend of mine told me about the program, too. I enrolled and it was a smooth process. National Debt's guy explained to me all the stuff very clearly and he made it easy for me. I have 11 creditors and they’ve solved four. Every time they made an arrangement with my creditors, they call me before doing anything and ask me if I agree with the terms and the conditions and it is awesome because they don't do anything behind my back. They always keep me updated even through mail or text messages and every month, they call me to update my situation with my creditors.
The communication is awesome and cost-wise, the rate that they do it is low. I almost had no life because of all the debts that I had and they are solving it. The ones that are left are hard, but they always keep me updated with all the things they do so, it's fair. I was struggling with my economic situation a lot and now, I can plan it better because I know how much they're going to get from my account and I know exactly how much I have left. I’m happy with the service and I have recommended three of my friends and they got into the program as well.
Reviewed Jan. 18, 2018
I just got a divorce and I had too much debt. I called National Debt Relief and explained everything, and the rep told me about the process. National Debt Relief provided me with credit card consolidation services. It was basically like a settlement. The program has already settled a couple of my credit card debts. It saved me money indeed. I'd recommend NDR to others.
Reviewed Jan. 17, 2018
Very polite and helpful. I was treated with respect and everything was explained to me at my pace. Great people!! Also very responsive!! I’m only just getting started, but I feel very confident about it due to the help and support that I have already received from the start. Thank you!!
Reviewed Jan. 17, 2018
Enrolling was easy, the enrollment phone call was a little more difficult to follow what was being said. The young lady was speaking in a very choppy speech pattern. Overall it was a relief to be taking care of this and payments were reasonable.
Reviewed Jan. 17, 2018
I would say that the service I have received is excellent, I am very pleased. Thank you for everything that you have done for me so far. I understand as of today that I still have four debts that still need to be paid. I've been with your company for a little over nine months.
Reviewed Jan. 17, 2018
From start to finish today I was helped by competent and knowledgeable people that helped set my mind to rest. I'm excited about my future again! I would definitely recommend to a friend or colleague. Thanks for providing a much needed service!
Reviewed Jan. 17, 2018
So far I am very pleasantly surprised. Fast work and excellent result. Thank you! I didn't figure to hear from you for at least a year. It's been 6 months. Great job. Keep it up and I'll recommend you to everybody!
Reviewed Jan. 17, 2018
Ray ** and David Satek ** with National Debt Relief were very personable and took the time to explain the program very clearly - it was very enjoyable to go thru the account setup with them... We hope that the program will be beneficial for our family situation. Thank you.
Reviewed Jan. 17, 2018
I was first feeling uneasy about consolidating my debt, but I called in, they answered all of my questions, walked me through the process. I did not feel pressure to make a decision then and now. Love the 100% money back guarantee if unsatisfied.
Reviewed Jan. 17, 2018
I have sent many emails back and forth. Your customer service dept have responded in a timely manner with information that answers my question. I am unable to locate my account number. I have gone thru all my documents can you help? NICE JOB. Thank you.
Reviewed Jan. 17, 2018
Disabled veteran. No cola in years. Everything has doubled at the store. National Debt Relief has given me back my life period... Very easy to work with. A+ at BBB, I checked 3 times with them to make sure they were legitimate. THANK YOU!
Reviewed Jan. 17, 2018
Nathaniel ** was beyond helpful with the entire process. You can tell that he loves what he does and truly enjoys helping people. He is extremely knowledgeable and answered any questions I had with clear dialogue and patience. I already feel less stressed financially and look forward to communicating directly with Nathaniel during my debt relief process. "The solution is always more important than the problem!" Thank you again, for everything.
Reviewed Jan. 17, 2018
My experience was pretty easy and customer service is impeccable. I feel they explained things really well and got me set up with the best plan for myself and my family. My payments are lower than what I expected and are comfortable for us financially. I am really pleased with my experience.
Reviewed Jan. 17, 2018
Service is outstanding!!! National Debt Relief has helped me negotiate bills I would never be able to pay due to my financial situation. We have settled 2 accounts. I will recommend National Debt Relief to anyone who is in the same situation.
Reviewed Jan. 17, 2018
Very professional and patient, calm and reassuring! I was hesitant, but immediately set at ease. Everything was explained carefully and thoroughly in detail and all my questions were answered. It is a great relief to not have to worry about the oppressive burden of crushing debt. Thank you!
Reviewed Jan. 17, 2018
I love the service that was provided. All questions was answered and was explained clearly. I was able to make the welcome call quickly and the representative I had was able to help enroll very quickly. Overall if I had to give the representative a rating of 1-10 it would be a perfect 10. Very polite.
Reviewed Jan. 17, 2018
My representative was excellent. I am very pleased with the program, thus far, and I appreciate the thoroughness and transparency of the process. This has not been an easy decision for me to commit to, as I have never been in this position of debt before. Thank you for your non-judgment and understanding.
Reviewed Jan. 17, 2018
The agents take their time to explain the program and the requirements thoroughly. I didn't feel pressured to enroll. They get the information to me quickly and had a verifier call to ensure I was given the correct information. I look forward to being debt free soon.
Reviewed Jan. 17, 2018
Mary Ann was very nice, helpful, and put at ease. Took the time and listened to me. The welcome call she was nice and neared with me. My car broke down and she waited why I talked to the guy. I am glad that I signed up. Thank you.
Reviewed Jan. 17, 2018
During this difficult time, the representatives were both friendly and helpful, making me feel at ease and confident with the whole process. I would recommend their help to my friends if they ever have need of their services. I can't thank you enough!
Reviewed Jan. 17, 2018
The agent I spoke to was nice, and informative. All of my questions were answered and I settled one of the accounts. This is my year to clear up my credit and National Debt Relief has something to do with this.
Reviewed Jan. 17, 2018
Alex was very informative and made the process so easy. Any questions I had he answered and I fully understood everything. My welcome package rep. was the great as well. He was super nice and anything I had questions or concerns about he answered. This was a very easy process, and I'm glad I'm working with them.
Reviewed Jan. 17, 2018
They do a great job with the debts being taken care of and you get all the information upfront they are very good at their business!!! I would recommend them to my friends and family! They are a very good company to do business with!
Reviewed Jan. 17, 2018
Extremely informative and very accommodating. Both representative provide excellent service. I feel confident about my credit rating now. National Debt Relief has given me the security in knowing that everything will be taken care of in a professional and prompt matter. I can finally be excited about my future! Thank you!
Updated on 09/08/2018: National Debt Relief has done a great job, so far. They are settling with those overwhelming debts that I have no control over so that I'm actually paying them off. Their payment plan is doable and if I have a problem, I can call them. I am in a hardship situation until I can get a handle on some of the bills, but they’re always there to help me work through it. They also keep me updated anytime they're able to make a settlement and I can view my account and upload the money to make timely payments.
I have a ways to go on the program, but my goal is to be consistent. Working with NDR has given me a huge amount of financial and emotional relief. Imagine the stress of having debtors after you constantly. That alone is huge. So, to know that I have a goal and I have someone that's working with me and willing to help me through a hard time, it helps me realize that there are options and they can help me regardless if I just follow their guidelines. National Debt Relief is absolutely excellent and they deserve a lot of credit.
Reviewed Jan. 17, 2018
Thank you for everything. It was a pleasure to be helped and enrolled in this program. To all the people that assisted me thank you very much for the kindness and sincerity to help with my financial difficulties. I would love to recommended you to my friends that had the same struggle.
Reviewed Jan. 17, 2018
So far, great! Thanks. I hope that the last two creditors will make offers soon, and with as good a discount as the first creditor. I am pleased at this point, and I do feel that eventually, I will be very pleased to recommend your company with other friends/ acquaintances.
Reviewed Jan. 17, 2018
So far, my experience with everyone has been great. The proof will be a year from now, but I have been pleased so far. Ken has been especially helpful in explaining how the program works. I have been helped every step along the way.
Reviewed Jan. 17, 2018
My experience with National Debt Relief has been positive from the very first call. I was given expert educational advice on how NDR handles consumer debt issues. They spoke to me about how it could work in my situation. Each debt has been handled with regards to my personal circumstance. I’m very satisfied with the customer service and have recommended NDR to others in need.
Reviewed Jan. 17, 2018
Mr. ** was very helpful and extremely nice. He always gave me a chance to ask any questions if I didn't understand the process. He was recommended to me by a friend and I'm glad I called. I don't remember who I talked to after my call with Mr. **, but she was very helpful also. Thank you for the help.
Reviewed Jan. 17, 2018
Answered questions and responded promptly to inquiries. Eric responded to questions and explanations were understandable. Everyone that talked to us was polite and very professional. The process was quick and not too painful. Again, Eric was very professional and patient with our questions.
Reviewed Jan. 17, 2018
I would like to thank National Debt Relief for helping me try and get my life back in order afterwards being in debt with so many credit cards. Also by showing me that there is a way of getting your life back on track within so many months without filing for bankruptcy which really hurt your credit scores.
Reviewed Jan. 17, 2018
I am very impressed with the help I have received to resolve a debt that is very overwhelming. I was given help and understanding that I could not do myself. Also I can call or email for any question I have. This is very helpful as it helps take pressure off of me. It is also amazing that each person I talked to was understanding and treated me with respect.
Reviewed Jan. 17, 2018
Theodore has been wonderful to work with so far. I am so relieved that there is an end to our debt which causes us so much stress. I am so grateful for this program and hope everything goes as smoothly as it has so far. Thank you for assisting me. I already feel so much happier.
Reviewed Jan. 17, 2018
Reps were very nice and explained everything well. Let's see how it goes from here on. I am excited about the program if everything works the way it was explained then this program will be very beneficial to me. I would like to complete another survey once the negotiations have been settled.
Reviewed Jan. 17, 2018
Great experience, would refer to a friend. The debt center cleared my status in just a few weeks. I really appreciate there effort and ability to, clear all of my bad debt. Now I am debt free, no more worries or stressing. This is definitely a great company.
Reviewed Jan. 17, 2018
The service provided by all representatives was professional and clearly explained in a timely manner. I am interested in reducing my debt as much as possible in as little time required and agree to abide by the terms as explained. I expect National Debt Relief to act in my best interest in resolving any legal claims made against me by the debtors included in my contract.
Reviewed Jan. 17, 2018
I am very pleased with my experience so far. Each representive I spoke with was very helpful, polite, and they answered all my questions. I would definitely recommend this program. I’m looking forward to my journey toward financial freedom with National Debt Relief.
Reviewed Jan. 17, 2018
The overall experience with the representative that helped assisted me, which was Mr. Val **, was exceptional. He did everything in his ability to help assist me with my situation. All he expected and which everyone should do is to be honest about your situation and not ashamed. He was patient and took the time to call me back as soon as a response was rendered. There isn't anything I can say needs to be improved about the service/professionalism that was rendered. In my opinion, 5 stars must be given to this young man. Before we ended our conversation, he asked if I had any other questions and also emphasized to call him if I needed further assistance. Honesty is the best policy and I felt a relief because I wasn't judged. Thanks Mr. ** again for your assistance!
Reviewed Jan. 17, 2018
I am getting relieved that National Debt is putting the work to help my reduce my debt down. It is a waiting game but it will pay off in the long run... I really like how National Debt emails you about everything and make sure your approval is there.
Reviewed Jan. 17, 2018
Everyone was very polite and very helpful and patient. They replied to my e-mail online immediately by phone. Follow-up help and notices were also very prompt and easily to understand. Would recommend this company to anyone who is in need of credit card debt.
Reviewed Jan. 17, 2018
I got a phone call in just a few minutes after when online and filled out couple of items. Lisa ** is great. She explained very clearly and answered all questions that we had. I hope this step will help us out a lot in the future. The customer service rep is also very good when he go over the documents with me. Thank you.
Reviewed Jan. 17, 2018
National Debt Relief customer service really cared about how I was feeling and sympathized with me, made me feel comfortable the whole time. National Debt Relief never made you feel that it was your fault. I felt safe telling them my story. Thank you National Debt Relief.
Reviewed Jan. 17, 2018
The associate was very knowledgeable and helpful. The explanation was clear. I do understand what I need to do to get debt free. Both associates with debt relief explained the process. I will now be able to retire in four years and support myself.
Reviewed Jan. 17, 2018
NDR negotiated a remarkable reduction in balance and duration. We appreciate the written proposes received by email upon which we contact them to discuss any questions or concerns before approving. The payment schedules are made very clear along with the final account closing. NDRs communications and strategy gives us encouragement and confidence in resolving our remaining responsibilities.
Reviewed Jan. 17, 2018
Everybody we talked to was very helpful. Always going the extra mile to make sure we understood what was going to happen and what we needed to do with all the paperwork. This will help us recover from our debt and also help us save money in the long run. Thank you so much for your help.
Reviewed Jan. 17, 2018
It was a great experience. They work around what can you afford and always ask if anything has changed. I hope everything stays the same. Simply because I'm happy with the service and will recommend it to others. I found this by accident and I don't regret it.
Reviewed Jan. 17, 2018
Was a decent experience. Was a little drawn out with repeating of the same information. The reps were patient and answered the questions that were asked. I was they had a good rating so I decide to see if they could help. I will see how the process continues.
Reviewed Jan. 17, 2018
I just started resolving my debt. I’m feeling very positive about my experience so far. National Debt Relief has helped me with this process. I had no clue how to fix my debt problem. If I have a question they’re always there to help me with anything I’m wondering about.
Reviewed Jan. 17, 2018
I was very pleased with the amount that was settled on and in the manner it was dealt with. I also appreciate the quickness in which I was contacted. I appreciate the effort that National Debt Relief is doing in helping me get out of my debts. As I stated with the customer service rep I spoke to I have been on short-term disability since Dec. 4th and will be thru the rest of this month but again NDR has been very supportive with me thru this time.
Reviewed Jan. 17, 2018
Eric ** was exceedingly helpful. He is thorough, clear and knowledgeable. He was not judgmental at all. Very encouraging... So thankful I have this team for help from my debt load & their support thru this... They gave me hope when I felt like I was drowning.
Reviewed Jan. 17, 2018
From the start Gary was very helpful and accommodating! I could not speak on the phone due to work so he was happy to email back and forth with me and answer a million annoying questions. He did so very effectively, he was very knowledgeable and explained everything in good details for me. When it came to signing up he walked me through every step making sure I understood everything. The welcome call was also very quick and efficient, it gives you more opportunities to ask questions. Overall my experience has been great so far!
Reviewed Jan. 17, 2018
Everyone that I have dealt with has been friendly, helpful, knowledgeable, and non-judgmental. It is scary when you realize you are in way over your head, but thanks to NDR, I feel I can succeed in paying it off. Thank you to NDR for being there to help.
Reviewed Jan. 17, 2018
Abe ** was always available with good, easy to understand information. I now believe we can fix this problem, and we have people behind us to give us the support and direction we need. Because this in uncharted territory, we feel like we have found our lifeline.
Reviewed Jan. 17, 2018
I have been extremely satisfied with my experience thus far. Crisanta ** was extremely helpful, efficient, available, and very nice! I am thoroughly satisfied with everything she’s done for me in this process. I’d definitely recommend your services. I am grateful for this assistance and feel a huge relief as a result of this program being put into place. Thank you so much for helping me during this difficult time.
Reviewed Jan. 17, 2018
Marvin ** was a pleasure to deal with. The feeling of relief that I felt after speaking with him and going over the details was again a relief! I have been struggling for quite some time trying to catch up with this debt, but it never seems to decrease. I am looking forward to being debt free!!!
Reviewed Jan. 17, 2018
Everyone I spoke with was very kind and efficient. They followed up and were very professional. I am in a hardship due to my daughter being very ill, and they made the process easy. No judgment on as to why I needed the program.
Reviewed Jan. 17, 2018
Process is slow, however very pleased with the savings on my debt. Very excited to be a customer so I can get out of debt and move on in life only spending what I have and nothing more. National Debt Relief is my first company to have any success with. Thank you.
Reviewed Jan. 17, 2018
Everyone I spoke to did an amazing job at explaining everything about the program and making enrollment easy and quick. They were able to work with my crazy busy schedule to make time to talk through everything. They made sure I understood everything and did not leave any questions unanswered.
Reviewed Jan. 17, 2018
I had a very positive experience with Dorian **. He took the time to answer all questions. He seemed very knowledgeable and kind during what seemed to me to be a very stressful conversation. This was a very difficult decision to make for me and he helped to keep me calm and eased my worries.
Reviewed Jan. 17, 2018
Experience was good. The only way it could improve is by reducing the number of agents involved. That would cut down any communication discrepancies. Other than that that it went well. I am thankful. This program really helped me get my finances in order.
Reviewed Jan. 17, 2018
They help me get back on track after a bad experience with another company. I thought there was no hope but I found out about National Debt Relief from a advertisement. So I said what I have to lose. I called and got the ball rolling and they literally contacted all my creditors and now I’m almost debt free and they have a A+ rating with the BBB.
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