National Debt Relief Reviews
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About National Debt Relief
National Debt Relief is one of the largest debt settlement companies in the U.S. Founded in 2009, National Debt Relief negotiates with creditors to reduce how much you owe on unsecured debts such as credit cards, personal loans, medical bills, private student loans and collections. It offers personalized plans to help you resolve debt, along with support from dedicated debt specialists.
Visit www.nationaldebtrelief.com- Free consultation with debt coach
- Free debt relief quote
- Numerous accreditations
- Professional and responsive customer support
- Easy enrollment process
- Fees can reduce overall savings
- Not available in all states
National Debt Relief Reviews
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Reviewed Jan. 25, 2018
The way National D. R. resolved my first settlement definitely met my expectations; they negotiated my debt like I would hope they would. I have no doubt that if I stick with the program I will be debt free in the next four years. I look forward to have the rest of my debt negotiated in the same manner as the initial settlement. Thank you NDR.
Reviewed Jan. 25, 2018
The two people I talked to were very nice and answered my many questions. Angel and Vanessa are very knowledgeable and have helped me a great deal with my debt problems. I will be glad to get my debt in control and become debt free.
Reviewed Jan. 25, 2018
The entire experience was supportive, transparent, and encouraging. I would most definitely recommend to anyone facing piling bills and calls from debt collectors. Truly lovely after having negative experiences with Debt Reduction Services and their unprofessional staff. I feel confident in my decision to resolve my debt through NDR and look forward to working with them the next few years.
Reviewed Jan. 25, 2018
The customer service with NDR were very helpful in every way, I feel relieved and a huge load was lifted off my back, Thanks to everyone who helped me. I recommend NDR to anyone who needs financial help. Excellent Service!!
Reviewed Jan. 25, 2018
LaShonda and Allen were both quite helpful and answered all of my questions. Because LaShonda was so knowledgeable with your product, as well as the process, I decided NDR would be the right move for me at this point in time. I look forward to completing the process as quickly as possible and rebuilding my credit.
Reviewed Jan. 25, 2018
National Debt Relief negotiated with a credit card company to lower my balance to less than half what was owed. I could not be happier. It was something I was unable to do on my own. I would recommend them to anyone who is in trouble financially. Thank you.
Reviewed Jan. 25, 2018
They were accommodating and very detailed. They answer questions knowledgeably. All details were well explained. They were nice and courteous in speaking with me. Maryanne always have time for me. Answers right away when I call her back. She explained every details of the program.
Reviewed Jan. 25, 2018
I have had a great experience with National Debt Relief. They have reduce my debt faster than I expected. Would recommend this company to anyone. I had another company a little while back try and repair my debt and they don’t come close to National Debt Relief.
Reviewed Jan. 25, 2018
Great job done with settlements on my credit card debt! I didn’t have to do anything. Just sit back and wait. They make great settlements from the first try. They will make some accommodations if you going through a hardships. Very trustworthy company. Definitely would recommend.
Reviewed Jan. 25, 2018
The people are nice and considerate. Whenever I call it is clear to me that they care. They make sure I understand what is they are trying to tell me and explain it again if I don't understand. Very helpful and trustworthy.
Reviewed Jan. 25, 2018
Very professional and helpful. Very excited to be on my way to becoming debt free. I appreciated the time spent to explain everything and all of my questions were answered and I was left feeling like I had a very good understanding of what I was signing up to.
Reviewed Jan. 25, 2018
Everyone we spoke to was very informative and took the time to answer any and all questions. The process was seamless and easy to get through. Everything was explained to my satisfaction. I would recommend this company to anyone moving forward.
Reviewed Jan. 25, 2018
Very professional customer service. Patient and answered all of my questions. Made the process less painful. I was treated with respect and consideration of my financial situation. I was very apprehensive about moving forward but they put me at ease about my decision to move forward with getting my debt resolved.
Reviewed Jan. 25, 2018
I called yesterday to find out about NDR's debt relief service, and to begin my journey to being debt free. Anthony was excellent in explaining the process completely. He was easy going and funny, which immediately put me at ease. I was approved and signed on. If you're struggling financially and only able to make the minimum payments on your credit card accounts, I recommend giving NDR a call and seeing how they can help.
Reviewed Jan. 25, 2018
Charlie was very detailed on every aspect of the process, and helpful in any additional questions. The second person welcoming on board was keen on everything I wanted to know & as well helpful on any more questions or issues I might have.
Reviewed Jan. 25, 2018
I have found that they have fulfilled everything they said they would and have reduced our debt considerably already. The website is easy to use and customer service by phone is good also. They have taken a lot of burden off our shoulders.
Reviewed Jan. 25, 2018
First time settling my first credit card. They contacted me immediately. Very easy transaction. They made sure I was comfortable with the amount before moving forward. I am excited for the future!! I was recommended by a friend and I am so glad I did.
Reviewed Jan. 25, 2018
Everyone is very nice and friendly. Wonderful thing for those of us owing more than we can handle on our own. Look forward to getting out of debt and back on track. Thank you all for your help on helping me lift this burden.
Reviewed Jan. 25, 2018
Everyone was very helpful and kind. Jonathan was kind, caring and understanding. He is very professional. He explained everything thoroughly. He was prompt at returning calls and was respectful of my time. My fiance and I needed this help and he was very quick to help.
Reviewed Jan. 25, 2018
My experience was amazing all questions answered and resolved, already have peace of mind and see the sun on the horizon for relief of my debt. All representatives I spoke with were excellent in what they do. I look forward to working with this company.
Reviewed Jan. 25, 2018
Leon ** and his associate were fabulous in explaining the process and making debt resolution such a streamlined process. I am so relieved to finally take a step forward in resolving my debt. National Debt Relief made it so comfortable, explained everything in advanced, and I am just impressed with the company as a whole.
Reviewed Jan. 25, 2018
The representative was very helpful. I was pleased with her explanation of the program. She explained everything very well and precise. I am glad I joined this company for my debt reduction needs. I look forward to being out of debt.
Reviewed Jan. 25, 2018
Helpful and did a great job explaining everything. This included cost savings over other options. It’s a relief to know these debts are taken care of starting at this time. Feelings of being overwhelmed have been replaced with feelings of satisfaction.
Reviewed Jan. 25, 2018
I'd like to thank, Kenny and his team, they are great at helping people like my husband and I. When we feared the worst they presented us with solutions. Truly appreciate all the work that went into it. Thank you, again for the relief of starting with a fresh outlook.
Reviewed Jan. 25, 2018
The two representatives who helped me were very helpful. When I had a problem or had trouble with something they talked me through it... so I rated my experience 5 stars. Whatever I needed explained it was explain clearly that I understood completely what would happen.
Reviewed Jan. 25, 2018
I pay a portion that is considerably less than my old monthly debt bill. I receive an email when you reach an agreement, and I saved over $1800. That's so easy. If I hadn't of lived through it, I wouldn't believe it!! Thank you!
Reviewed Jan. 25, 2018
I was nervous about taking this step, but everyone I've talked to has been helpful and made me feel better about signing up. They answered all my questions. Were very informed about everything I asked them about. I chose NDR because of reviews online.
Reviewed Jan. 25, 2018
Very pleased with the company. Everything was explained clearly for me to understand. Very pleasant people and made me like family. Would recommend to friends and family. Very professional and understanding to my personal situation. Thank you.
Reviewed Jan. 25, 2018
Everyone was very helpful and very detailed explaining the program. I am very excited to work with the team and look forward to becoming debt free in the near future. I will also recommend this program to family and friends. I did do some research about the company and it was highly recommended.
Reviewed Jan. 25, 2018
I would like to thanks those who have helped me get started with this issue. So far everything is going smoothly and fairly easy to complete. I would highly recommend your services to anyone who is going through same situation that I am going through.
Reviewed Jan. 25, 2018
Initially, I was anxious. Now that I have a better understanding of the program, I am at ease. Just knowing that my debt will be paid off in 4 years instead of 20-30 years is a tremendous burden off my chest. I wish I did this sooner.
Reviewed Jan. 25, 2018
The person who called was very helpful and kind. While on the phone, the person on the phone seemed to be very patient, and provided different ways to help manage my credit. I am very satisfied with the overall experience with the program, and I appreciate the help.
Reviewed Jan. 25, 2018
Have gone above and beyond to be helpful and work with my debtors to arrange the lowest payoff as possible to get me out from under the stress... Cannot say how pleased I am with my experience with National Debt Relief. They are the best at keeping me updated on how things are going.
Reviewed Jan. 25, 2018
As I began to engage in National Debt Relief the overall process seemed to be straightforward and makes sense. It is not something I could do on my own. I would have to go bankrupt if not for this option. Because it incorporates a national program I am grateful to have this option to pay my debt.
Reviewed Jan. 25, 2018
Dionne and please forgive me I forget the woman who finalized my account are such an asset to your company. I have no problem telling you people call and come to your company dejected, humiliated, and with their tail between their legs. Your staff are positive and are constantly reminding you you are taking such a positive step and reminding you what you are saving. They are kind and patient even when a few stressed out tears leak out. Thank you!
Reviewed Jan. 25, 2018
Just awesome. There's no other way to describe your service. Thank you all for helping me. I have been looking for a way to get my debt in control for some time and just couldn't come up with a solution. Doing some research I stumbled across National Debt Relief and made a call. I got the information i was looking for and assistance I needed. Thanks again.
Reviewed Jan. 25, 2018
Very professional, polite, and thorough. Operator helped me set up my online account a definite plus!! She was very courteous. The legal program could prove to be beneficial, operated sent me contract and information of contact. She also made sure I have the phone number and email address as a point of contact to National Debt Relief. Thank you!
Reviewed Jan. 25, 2018
Very explanatory and courteous. Made me feel and know that I was going to be taken care of. How easy and serviceable. The website is nice. Mostly, I was amazed at the accuracy and speed that my request was handled. Didn't have to ask for much at all, it seems this company does its due diligence to present everything needed so that time won't be wasted on a lot of questions. Really like how this company handles its business.
Reviewed Jan. 25, 2018
I was skeptical at first, but after the detailed customer service I received and the continuous follow up and attention to my needs and requests, I was sold on the service and the company. Even after setting up the service, I continued to add accounts for review and resolution as my current accounts list began to be settled.
Reviewed Jan. 25, 2018
Devin and Gilbert were extremely helpful. They assured me that this process would be smooth sailing, and I should not worry. NDR has my back! I am excited to be completely debt free, and I would recommend this company/process to anyone in the same situation that I am in!
Reviewed Jan. 25, 2018
I have been overwhelmed by debt with no light at the end of the tunnel. Your staff during the initial interview, as well as the welcome call center, we're both very respectful of me and situation. It's nice to be treated as a person and not just numbers. Everything was explained in great detail so that I understand. Thank you!
Reviewed Jan. 25, 2018
All NDR persons that I communicated with were courteous and helpful. The Application process and that of its Validation was very simple and to the point. It took two calls to accomplish first the preparation and second its acceptance. Thank you very much.
Reviewed Jan. 25, 2018
Very excellent customer service. I am very satisfied with all the people that has been involved in getting me enrolled in this program. Everyone that I spoke with explained everything very clearly and in great detail, they have been extremely kind and has helped answer my questions.
Reviewed Jan. 25, 2018
NDR has been a critical component in my journey to be free from DEBT in 2017/2018. The customer service department representatives are always pleasant, well informed, and listen to all questions & concerns from us the client. Thank you NDR for providing a much needed resolution to my debt relief situation!!
Reviewed Jan. 25, 2018
Very friendly and polite service. Would recommend to friends or individuals that might need help in the future. All individuals that have helped me and my wife answered all our questions and concerns. We have been helped beyond what we thought we would be.
Reviewed Jan. 25, 2018
This was the best moved I've made. They explain the program to you in detailed. They have already paid off one of my debts and is on track to pay off a second one. I would recommend this company to all of my friends. They are very professional and upfront with you. I am now at peace knowing that all of my bills are getting paid off in a timely manner.
Reviewed Jan. 25, 2018
They help settle one of our accounts. Looking forward to the rest being settled. They seem interested in helping us get out of debt. That we are thankful for. We would strongly recommend them to our family and friends. We never thought this would be possible.
Reviewed Jan. 25, 2018
They responded immediately. Very professional. They have different departments for every phase of the process and everyone is very courteous and informative. They have emailed me everything I might need and prepared me for the process. I would definitely recommend this to anyone who let their debt get out of control.
Reviewed Jan. 25, 2018
I recommended to my wife Sarah Jo ** and she is now onboard also. All detail was accurately depicted so I understood so I could actually explain the detail to my wife to a point that she wanted to get on board. Also this is something that is Major in our lives. Affects her family to have it taken care of with such precision. In the detail presented explaining the budgeting needed we could feel like we were being taken advantage of but felt they genuinely wanted to help us get out of debt. Allows to Breathe Again above water.
Reviewed Jan. 25, 2018
The lady on the phone Was awesome. She was super helpful. She answered all my questions about my account. She also ask me if I had any hardship going on now. I really did appreciate that she actually took the time to ask me that. Means a lot that she cares about the people she is helping.
Reviewed Jan. 25, 2018
I initially spoke to Mark and was hesitant about entering program but after some conversation he help me understand how it works and assured me that that would be with me every step of the way. I’m excited to be able to get this help and hopeful that the results will be positive.
Reviewed Jan. 25, 2018
You have done a great job so far. I've recommend 2 people already. You saved me a lot of money and will save me lots more in the future. O really glad I enrolled in the program soi can get my credit back on track.
Reviewed Jan. 25, 2018
I must say Mr. Marvin ** was very professional and patient. I had many questions and he answered them appropriately and effectively. He was very thorough in explaining the program to me. He made me feel like I wasn't alone and I appreciated that.
Reviewed Jan. 25, 2018
They took three accounts that were up there and got them reduced to amounts that I could easily handle. They helped a great deal to get me out of debt. They are very good at what they do. If you have a hardship, they can help you.
Reviewed Jan. 25, 2018
I started this program about 4 months ago. It looked like I will never get relief from debt my whole life but first settlement proposal gave me lots of hope and encouragement. Thank you National Debt Relief program. Looks like it will not take longer that I will have peace back in my life.
Reviewed Jan. 25, 2018
Talking with them, took a huge weight off my shoulders. I feel like I can breathe again. They were professional, and easy to talk to. They walk you through everything step by step and reassure you that everything will be OK. I would recommend them to everyone!
Reviewed Jan. 25, 2018
This company is legit. They made this process simple and straightforward. I have been impressed with the quickness of everything. I am glad I choose this options. I am a single mother and unable to spend the time settling these debts alone.
Reviewed Jan. 25, 2018
Staff was extremely helpful in answering my questions and making sure I was confident in my decision moving forward with National Debt Relief. They created a budget and asked what my goals and expectations were for becoming debt free. I am looking forward to this experience.
Reviewed Jan. 25, 2018
It was a lot of information but it was very interesting LEARNING experience. The process was a bit long but I hope to sleep better without DEBT! I was informed of the program and how it works. Solman from the Welcome Team & Ed ** was very helpful & patient with me. Thank you.
Reviewed Jan. 25, 2018
Randolph was my original rep and he was very professional, yet personable and empathetic. He made everything clear and told me the bad with the good. Thank you for your help while I go through this 'crisis'. Your empathy makes a bad situation more bearable.
Reviewed Jan. 25, 2018
I am very happy with the professional treatment, care and attention to detail that I have experienced with this company. Would recommend to a friend in need! Every phone conversation with the representatives with which I spoke ended with all of my questions answered.
Reviewed Jan. 25, 2018
Service was excellent, and they made sure I was clear on everything. I would most likely recommend it someone who is in need of this type of service. The fact that I was able to get into a program and start my journey being debt free. I want to say that I really appreciate it.
Reviewed Jan. 25, 2018
They are a great company. Explain everything to a point that you understand and walk you through from the beginning to the end. Everyone I spoke was very professional knew. Seem to know what they are talking about. I would recommend them to anyone.
Reviewed Jan. 25, 2018
Working on my behalf in a expeditious manner. Settlements in less than 5 months. Makes living life much easier, able to breath a sigh of relief. I did just what was instructed, and haven’t had any problems so far!!! I would highly recommend NDR to anyone.
Reviewed Jan. 25, 2018
Very friendly people. Explained everything very well. I am very relieved now. Very excited to work with them. Glad I will be out of debt finally in three and a half years. I would like to thank all of the people I talked to today to put me in a better situation in life.
Reviewed Jan. 25, 2018
We were near bankruptcy. My husband and I lost our jobs after 28 years of faithful service. I find out I have ovarian cancer, which has spread to my omentum on my stomach. They say it's incurable. But I want to live. You were my choice. And have done an amazing job.
Reviewed Jan. 25, 2018
Calling was a bit scary, but so glad I did. Carlos ** was amazing and he answered every question that I had. Don't get me wrong I am still scared for what's to come, but this is why NDR is here and that's to help.
Reviewed Jan. 25, 2018
I have been extremely pleased with the service I have received so far. Both employees I have had conversations with have been informative and friendly. It was encouraging to be able to actually speak to a live representative, as opposed to an automative line. I look forward to working with NDR to finally get out of debt!
Reviewed Jan. 25, 2018
The team made the process as smooth as possible. They answered all of my many questions and also detailed the entire process while being transparent and not pushy. Student loan debts caused other debts when problems arose without extra funds available and they have kept me down long enough. I am looking forward to finally being debt free in a few years thanks to their help!
Reviewed Jan. 25, 2018
We had a great experience with every representative we spoke with and felt genuine care from them. They walked us through the entire process and made sure all of our questions were answered before moving on to the next steps.
Reviewed Jan. 25, 2018
My experience was great. Krystal ** was very patient with me. She made me feel very comfortable going through something that is embarrassing to myself even though I know was doing the right thing to do. She is very informative, speaks very clear.
Reviewed Jan. 25, 2018
Great service and clear information in somewhat difficult understanding of all the legal jargon. Great customer service and patient in answering any question I may present in the conversation. Once again, great service and would highly recommend. I have no words but gratitude. Thank you.
Reviewed Jan. 25, 2018
Could not have had better experience! Happy and relieved we are getting a plan in place to become debt free! Thank you both so very much! Answered all of our questions up front and took the extra time to explain more details when needed. Would recommend to other people!
Reviewed Jan. 25, 2018
I took a decision today and I'm certain I'm on the right path. Even though I just enrolled, I have some kind of relief. The service I received was exceptional, the thought of not getting all these phone calls from various creditors is a big step for me. I was reluctant at first to call, and after talking with someone, I felt like why did I wait? All my bills are in one place now, no reason to forget a payment. Above all, I'm glad I did. Thank you to everyone I spoke with, thank you for your professionalism.
Reviewed Jan. 25, 2018
Like most, I have talked to countless customer service agents, and National Debt Relief has blown me away with their professionalism, knowledge and willingness to just lend an ear. Makes talking on the phone a breeze when the customer service representative is able to communicate with passion, energy and empathy. Marvo and Amanda. Thank you again for getting me in the right direction. Namaste.
Reviewed Jan. 25, 2018
Everyone was very nice and helpful. All of my questions were answered. I hope we can work together to get rid of my debt. Thank you for taking the time to listen to me and our situation. Looking forward to working with you guys on this matter. Thank you.
Reviewed Jan. 25, 2018
I was just started few days ago, and at first I was skeptical. However, Dwight did a wonderful job. He worked fast and explained in detail the procedure. Dwight told me what to expect and how to handle whatever happened. Still long way to go but feel positive.
Reviewed Jan. 25, 2018
We’re in such a place of needing someone to help us and National Debt Relief has definitely done that so far. We’re only about six months in, and I’ve been thoroughly pleased with everything that they’ve helped us with. Initially, I googled and looked at some of the ratings that National Debt Relief had and I also have a friend who knew of a friend that had gone through National Debt Relief. And so, that was more reassuring for me as well. We’ve had to make a couple calls to our negotiator because last month, we had some car trouble that was an unforeseen expense that we didn’t have so we had to stop a payment. And the negotiator told us that they don’t recommend it but also knew the money situation.
National Debt Relief approved us for what we needed even though I didn’t know there was a 5-day window and it was just three days. And it was very nice because I was having a heart attack. We wouldn’t be where we are without them. If you are in a situation where you’ve lost control of your finances and are needing somebody to help, National Debt Relief would be the one to call.
Reviewed Jan. 25, 2018
I started the program with NDR to get rid of my debts while not doing bankruptcy. I wanted to figure out how I could pay my debts in a timely manner, and I came across NDR and called them. They're very lenient and nice. Moreover, they worked with me. I talked with several of their reps, and they're not like most people who are just trying to collect money. They always verbalized and showed their concern. They sympathized with my situation and helped to make sure I could stick with the plan or make some kind of payment.
I'm supposed to pay a certain amount every two weeks. NDR then contacts the creditors and lets them know what's on my record, and they try to make a settlement. They'll call me to let me know if I have a certain amount in my account and that this is the settlement with one creditor or place. If I agree, I just tell them and they go on with that process. I have called them twice and told them that there's still only so much that I have. They worked with me in trying to set that plan. They asked if I could make this kind of payment and they could set it up for this date, which they did.
I have a different income right now and I'm going through hardship, and I'm going to have to call them back. I'm not getting as many hours as I did before, plus there's my rent. They have been trying to contact me so we can try to work something out since I told them last month about my situation. The future for me will be a whole lot better once it's over with. Moreover, I don't have to deal with the different creditors. I may still get a call here and there, but as far as the debt relief, I feel like they're taking care of it, which brings less stress for me when I'm trying to take care of my life and the things that I need to do. NDR is doing the hard stuff, making sure they contact the people that I owe and trying to make something happen to where I have to pay less.
Reviewed Jan. 25, 2018
I'm really impressed with National Debt Relief. My daughter is going through it and she saw me choking every month trying to meet all the bills. It's been affecting my health badly. I couldn't stand it any longer, so she and I went through the process, and it was great. I don't feel bad as used to in the beginning because I had one of them call one of the creditors who was calling me constantly. Everybody whom I have dealt with at National Debt Relief was really helpful. They guide me along the way. They let me know on time what's happening, what I have to pay, and when I have to pay. It's great. And the price is not bad. National Debt Relief is the easiest and fastest way to get rid of your problems.
Reviewed Jan. 24, 2018
We didn't know what to do about our debt problem, the creditors had our credit score down so low we couldn't take out a loan. So we called NDR. So excited to get started and FREE our future! Thanks!! Hoping to find that full time career after my college graduation... NDR will help until I get there.
Reviewed Jan. 24, 2018
I’ve been making payments to NDR since November. They have made me aware that one of the creditors I owe is willing to negotiate. I’m excited and happy. It’s starting to look like there is a light the end of the tunnel.
Reviewed Jan. 24, 2018
I cannot believe that this kind of debt settlement program is real and truthful. I thanked God for leading me into this program, this is a really big big help for me and my family. May your program continue to help people like me who is suffering paying for just the interest of what we owe to the creditors. Great job National Debt Relief!
Reviewed Jan. 24, 2018
Marissa and Cristina who assisted us to enroll in this program are supportive and smart to do their job for clients. They are so kind and understanding to deal with us. Your company is really a blessing and a great help for us. We could now sleep well. Thank you very very much NDR!!!
Reviewed Jan. 24, 2018
My Representative had so much knowledge. He was so helpful in explaining every step every detail of the process. He made me feel confident and knowledgeable of every step. I would recommend this company to anyone who is experiencing financial difficulty.
Reviewed Jan. 24, 2018
The representative that worked with me was very courteous, informed and helpful, He was able to answer all my questions and made me feel comfortable asking questions. He represented National Debt Relief in a positive way and caused me to feel comfortable with the process.
Reviewed Jan. 24, 2018
All of the folks I have spoken to (George and Jamie) have been very helpful and have made me feel confident that I am in good hands as I try to recover from a very bad life experience and financial stress.
Reviewed Jan. 24, 2018
The member helping me was fantastic and very helpful. She was very thorough in answering my questions and making sure my file was up to date and if any additional items were needed she assisted me with getting the proper information over to the debt relief agency. This company is definitely worth working with based on my experience.
Reviewed Jan. 24, 2018
These folks are super nice, very helpful, and non judgmental. So glad I chose National Debt Relief for help. I would HIGHLY recommend this company to anyone struggling financially!! It feels good to be able to breathe a little. And I'll have my debt paid a lot sooner than if I tried to pay it off the route I was going!!
Reviewed Jan. 24, 2018
Great customer service. They were very detailed and helpful. Explanation of the process was thorough and very helpful. Loudjine ** was exceptional and made the process a breeze. I look forward to having National Debt Relief on my side to help me through this process.
Reviewed Jan. 24, 2018
I recommend this service to anyone who has a mounting of credit card and loan debt. I've used their service for less than a year and they've reduced my credit card debt to a fraction of where it was! It took some time to get there and your credit score does take a hit but it will bounce back.
Reviewed Jan. 24, 2018
Both persons with whom I spoke were very understanding, knowledgeable, compassionate and professional. They answered questions quickly. They were not judgmental. They were also very friendly. I would recommend NDR to anyone who is in need of debt repair. They were not pushy. That is very important.
Reviewed Jan. 24, 2018
This has been a great experience so far. From Nate to the welcome center, all have been very honest, courteous, and professional. This is a tough thing to go through and all were so caring and understanding. Not once did anyone make me feel ashamed for taking this step.
Reviewed Jan. 24, 2018
Completely satisfied. I was well informed on everything that I need to do and the process was very understandable and pleasantly smooth with a lot of patience. I would highly recommend National Debt Relief to anyone that is in need.
Reviewed Jan. 24, 2018
I received great service. Everybody I dealt with were very friendly, helpful, and transparent with business details. The process is very easy, simple, and fast. They will let you know how much everything will cost upfront and how long it will take. I would highly suggest you go to National Debt Relief for help.
Reviewed Jan. 24, 2018
Everyone was very professional and thorough. The only thing I was concerned about was the negotiation fees that are charged. I understand this is probably standard though. It just seems like a lot but I do very much appreciate your help.
Reviewed Jan. 24, 2018
All the people at NDR have been great. They are helping me start a new life without debt and are truly an asset for those less fortunate and unable to get out of the endless debt cycle that the credit card companies have created. They have literally saved my life.
Reviewed Jan. 24, 2018
So far, our experience has been wonderful. From the initial phone call to the actual signing of the documents, every contact has been professional and knowledgeable. It's taken a weight off of our minds. We believe we are in very good hands and we now understand every step of the process.
Reviewed Jan. 24, 2018
Everything is good. No problems. The agents are nice & kind. We have not had many problems with creditors. We are having some discomfort trying to change what we eat or not being able to go out to eat, but we are managing. Thanks for all you have done.
Reviewed Jan. 24, 2018
Keith was very helpful on explaining the program to me and helped me understand more about the benefits. He had time for me and his follow through was on-point. My only suggestion is that the Welcome call (done by another person) not be so robotic by reading off of scripts. A Welcome Package should be sufficient.
Reviewed Jan. 24, 2018
So far my experience has been easy and quick. I wasn't sure what to expect going into this sort of assistance, but National Debt Relief has made it super easy to follow. They made me feel as if it was easy to help my financial situation and that I wasn't a complete loser for ending up in the situation.
Reviewed Jan. 24, 2018
I received excellent service both today (1/24) with the woman I spoke with on my welcome call and excellent service with Avery in the beginning stages of getting started with National Debt Relief! The process so far has been quick, and easy with in depth explanations, easy to understand documents, and both the patience and friendliness in the associates who helped me was very much appreciated. Thank you National Debt Relief!
Reviewed Jan. 24, 2018
The two representatives from National Debt Relief and the Welcome Center that I spoke with today were awesome. They were very knowledgeable about the situation at hand and answered all my questions. They both reassured me by making sure I was aware of all of my options and have all the contact information in case I need additional assistance.
Reviewed Jan. 24, 2018
When I spoke with the spokesperson on the phone, I told him what I was needing to do. He was very good to talk to me about my problem, he said he would try and get me the best he could. I would recommend this company to anyone whose needs were like mine. I greatly appreciate what he did. I am most grateful. Thank You.
Reviewed Jan. 24, 2018
NDR is amazing. I was so far in debt and was thinking the only way out was bankruptcy. I was very skeptical about giving information out, but they made it very easy and comforting; reassuring me we will be ok and they will be taking care of our worries. I strongly recommend NDR!
Reviewed Jan. 24, 2018
Nat’l Debt Relief has resolved two of my Credit Card debts out of nine so far at approximately 50% each. NDR has done exactly what they promised as they promised and I am very happy and would recommend this service to my friends if they needed it.
Reviewed Jan. 24, 2018
Everyone I spoke to was very nice and professional. I had no problems and every question I had was answered. I am on my way to being debt free and I am grateful for National Debt Relief. Thanks to everyone who helped.
Reviewed Jan. 24, 2018
I feel very fortunate to have found this company. I was very fearful to call and begin this process. They made it so easy and painless and understandable. I appreciate Sandra's patience with me and I highly recommend their services.
Reviewed Jan. 24, 2018
Chris ** was extremely helpful and professional. I would highly recommend National Debt Relief to anyone seeking help to get out of debt. The firm takes pride in what they do and it shows. Anyone that finds themselves drowning in debt should call this firm immediately.
Reviewed Jan. 24, 2018
Great service, very well explained and at answering questions I had. Very helpful! Glad I signed up with this program. Happy that I’m taking the steps with working with you guys in getting the help I need. :) Would recommend to anyone in need of debt relief.
Reviewed Jan. 24, 2018
Service was great until we were served court papers on my Discover Card. I’m trying to find an updated status, I get the “runaround” when calling in, and every layer of security has me repeating myself and my information, when all I want is an update to know it’s being handled or if I have to handle it myself. If I get nowhere in the next 48 hours, we are leaving the program; bag of **.
Reviewed Jan. 24, 2018
I'm so glad I was able to find this option and get the assistance I need to get my credit Cleared up and back on track. The Representative was very knowledgeable and explained all information to me and made sure I understood what I was signing up for.
Reviewed Jan. 24, 2018
Friendly, compassionate, and courteous staff. Answered all my questions thoroughly and without judgement. I was quite hesitant to take the initial step towards debt relief but National Debt Relief made the process incredibly easy and secure. NDR has an A+ rating with the Better Business Bureau and offers program cancellation with no penalty.
Reviewed Jan. 24, 2018
All of my questions were answered in extreme detail and in a way I could understand. I now feel more secure in my choice of choosing this program for my debt relief. I also feel confident that should I have a question or issue they will help me through it all the way.
Reviewed Jan. 24, 2018
I was nervous and embarrassed to take the step and enroll in this program. The representative I worked with (Ben **) was wonderful in explaining everything and was quick to respond and help me get started. It was so easy, and made me feel more comfortable about enrolling in this type of program. The process was so quick and easy and everyone I worked with was courteous and very helpful. I would definitely recommend to anyone who is in a large amount of debt and looking to take control of their finances.
Reviewed Jan. 24, 2018
To help me get rid of my outstanding debt. To be able to live free from worry and the stress that debt can bring. To be able to afford to breathe and relax from worry. Me and my husband can finally stop being afraid to pick up the phone because we can't meet the payment on time. It's a big load of our back. Thank you.
Reviewed Jan. 24, 2018
Having great success with solving my debt issues. Payoffs have been lower than expected and acceptance of offers is a one click operation. Looking forward to being debt free! Only one more debt to settle then I am debt free!
Reviewed Jan. 24, 2018
Great experience. Walked me through every step and gave great explanation and details. Communication was constant and all my questions were answered. Everyone I talked to gave the same information and was able to answer all my questions, putting my mind at ease. I look forward to continuing to work with them towards being debt free.
Reviewed Jan. 24, 2018
I used to be with National Debt a few years ago. I enjoyed them very much and was very appreciative. They helped me get out of debt. I called them today to enroll again, and I was approved. Both Alan and the girl I spoke to for the welcome call were excellent and very polite.
Reviewed Jan. 24, 2018
Great Customer service! Spoke clearly and Very Helpful! Thank you to this. Now I will be able to sleep better and get back in track with my finances. Thank you! Hopefully this will give me a peace of mind on my finance situation. Again thank you!
Reviewed Jan. 24, 2018
The two employees that worked with us were extremely professional, clear, patient and polite. My husband and I are so happy to have found this program. We are excited to continue our road to clearing our debt with your team and would definitely recommend you to any of our friends and family.
Reviewed Jan. 24, 2018
Everyone I spoke with was very friendly. Just got started with the program and everyone was very helpful. This is definitely worth the call. Always helped me understand everything when I asked questions. This is the first and greatest experience.
Reviewed Jan. 24, 2018
So far after 3 years I can say that it does cost to hire their services, but the peace of mind is definitely worth it. Thanks for a good service so far. I was never bother by any of the creditors since I hire their services and all is going very smoothly. Again, it will cost you 21% but I believe it is money well spent.
Reviewed Jan. 24, 2018
Knowing that I will have better control over my finances through the NDR process, I am more confident. I am able to make better choices also. The process so far has been made easy for me. I am happy that I made the decision to go with NDR.
Reviewed Jan. 24, 2018
I have been very happy so far with all the explanations give to me. Mr. ** was very good explaining everything To me. The follow up call was informative and helpful, but I had a hard time understanding the gentleman, couldn't understand his name, but I was able to get the information.
Reviewed Jan. 24, 2018
Personnel were very clear about explaining how the program works. They go through each step of the process and how over time I will be free of debt. They will negotiate on my behalf with creditors to reduce the debt and interest. Over time the monthly payment I make will be used to settle the negotiated terms with creditors.
Reviewed Jan. 24, 2018
Everyone at NDR has been very helpful... All emails are answered promptly. When calling, I have always spoken to someone who is very helpful. If that person does not know the answer they will immediately connect me with someone who can answer my questions!
Reviewed Jan. 24, 2018
I was so amazed at how the customer service was. They answered all my questions and they handle my info with care. I would really refer other people to do National Debt Relief program because I feel like it would help them in every aspect. Thank you again.
Reviewed Jan. 24, 2018
I liked the process and staff is fully well versed in the program and were able to answer all my questions. If I had a question and they were not sure I was not given a answer, they looked for the right answer.
Reviewed Jan. 24, 2018
I think anybody would like this program if you want to be debt free. They help me out with things that I was stressed about how to pay the bills and anything they will handle it for me And they will let me know anything goes on what I close out.
Reviewed Jan. 24, 2018
Rachel and The Welcome Inn lady we're very very nice to me. Took their time with me. Very professional. If I had a business they will be all mine. Payroll they deserve a raise. Rachel took time with me two days. Thank you Rachel for your help bye.
Reviewed Jan. 24, 2018
Yesterday I made a very important decision... to do something about my financial status. Now I was and still is current with my creditors., but realized at my age (75) there are more important issues in life than having a great "credit score". That said, I contacted NDR just to see what could be done for my situation. I was treated with respect and the "agents" guided me through the process with patience and courtesy. Very pleased this process has started. YES, I am a little scared and apprehensive. It has been fifty years since I received my first "credit card". Now they will all be closed. You really do not realize till this minute how much of your life and the economy is tied up in "credit card" activities. Hopefully my actions will not cause a financial collapse of the National economy. YES, I am pleased and relieved.
Reviewed Jan. 24, 2018
I was in debt like crazy and didn't know how to fix it. National Debt Relief contacted my creditors and resolved most of my debt. I only communicated with National Debt Relief's agents. The process is honest, fair, and legal. Thank God for them!
Reviewed Jan. 24, 2018
The process has been easy and exciting so far. I am looking forward to getting out of debt. I feel like I can breath now. Before I was feeling like I was beginning to drown with my nose barely above water. I feel a huge relief. I am anxious to see how this all plays out!
Reviewed Jan. 24, 2018
Both Keree and Gilbert were extremely helpful and informative. They made my decision to move forward with this process easy as I had looked into this with another company several months ago and changed my mind. They answered all of my questions fully which gave me the confidence to move forward with this process.
Reviewed Jan. 24, 2018
I called and spoke with a customer service associate. He addressed my question then transferred me to the underwriting team who finished my request. It was done in a timely, accurate and friendly manner! No problems at all! They are always able to help me in any way possible and very courteous. Not once have I gotten a rude employee.
Reviewed Jan. 24, 2018
The rep that helped me was so empathizing towards my situations. I can tell she really wanted to help me with my financial burdens. I like the fact that this company reads through the forms with you so you can understand what you're signing up for. I definitely will recommend my family and friends, who are in similar situations, to this company.
Reviewed Jan. 24, 2018
I just want to say how AWESOME Val and David were. Very good feeling after talking to them and getting things going. I felt it was a good decision based on my circumstances. The process was easy - Val made sure that I understood everything. Very knowledgeable when answering questions.
Reviewed Jan. 24, 2018
I appreciate the outstanding service from Natosha ** and the professional service as she walked me thru your program. Assisting me with choosing the best possible pay off to be free from the debt at a sooner time frame. Also the welcome call was very helpful with answering my questions and providing all much needed information to get started and to ensure I am provided top of the line service by your company.
Reviewed Jan. 24, 2018
Great attitude about the entire situation and gave me the needed information. Mrs. ** helped out a ton with all the back info that I had forgotten about myself and letting me know what could be helped with and what couldn’t. Mr. ** helping me get everything finalized with the welcome packets.
Reviewed Jan. 24, 2018
Thank you so very much for excellent customer service! Your help is much appreciated! You have helped to ease my apprehension and make this process smooth and inviting. I will be in contact with any questions or concerns. Thank you again for all of your help!
Reviewed Jan. 24, 2018
Very nice people to work with, they explain everything very well and answer any questions you have. Would definitely recommend to anyone with high balances that are drowning in debt. Was enrolled completely in two days time and had a peace of mind that things are gonna get better. Thank you everyone at National Debt Relief for making my life a little better.
Reviewed Jan. 24, 2018
So far my experience with NDR has been amazing - they have always been very clear with expectations - what the program is and what it is not - they are honest and upfront with what will occur during the course of the program and provide support every step of the way. Not even three months in and one settlement already agreed to. It is not an ideal situation to be in an unmanageable credit card debt situation but this is a great option for those that can stomach the temporary impact to your credit. Thank you NDR!!
Reviewed Jan. 24, 2018
I was referred to National Debt Relief by a co-worker and I’m truly grateful! I called NDR and explained my situation, they explained the process, I signed up and I’m happy I did! I would recommend NDR to everyone in need of debt relief.
Reviewed Jan. 24, 2018
The process of learning and getting set up in the program was very efficient, but the team who helped me was very patient. I could tell they understood this is not easy for most people. The most important part is knowing I have them as a resource and as support through this.
Reviewed Jan. 24, 2018
My experience dealing with your company has been excellent. Both of the operators handling my application for debt relief were kind and courteous and did not rush me thru the application. They took the time and answered all of my questions. Thank you for the service they provide.
Reviewed Jan. 24, 2018
After cancer the debit piled up as credit cards became a go to when I had to stop working. I tried many times to either consolidate or work off the agreements that I had made with creditors. It was a hard process. I finally decided to call and see what their program was about. Although taking a hit on my credit had already happened, I am grateful they were able to negotiate down our balances owed and we now feel like we are getting somewhere. Rebuilding our credit will be the next step. A step that would have taken us a lot longer without National Debt Relief.
Reviewed Jan. 24, 2018
From the start, I have felt very comfortable with NDR. I have been kept informed every step of the way. From the initial sign up to support questions, they have delivered quality service. Now that my bills are starting to get paid off, I am so thankful that I made that call.
Reviewed Jan. 24, 2018
So far National Debt has made getting my debt resolved easy. I started working with National Debt in September of 2017. They have been great support and have already settled two of my accounts! The staff have been excellent to speak to on the phone and have answered any questions I have had. If you are needing assistance with credit card debt, I strongly recommend National Debt Relief!
Reviewed Jan. 24, 2018
They worked hard for me to get my debt under control and eliminated! Friendly, helpful and non judgmental. I had tried to do it on my own but one call had such a weight lifted off me as we started the process to get me back on the right track and enjoying life again.
Reviewed Jan. 24, 2018
Everyone I’ve talked to so far has been so knowledgeable and helpful. They’ve been patient and understanding and I really appreciate that. I’m really looking forward to being debt free and I can’t wait to get a call with news of my first settlement. Thanks!
Reviewed Jan. 24, 2018
I appreciate Brian’s honest opinion on my situation. Besides being a salesman, I asked him to be a real person and pretend he’s my friend or family. He was open and honest. I was happy with the service. I was very worried that I wasn’t making the right decision. But I am confident that this was the best decision for my credit, my future and my family. THANK YOU BRIAN!
Reviewed Jan. 24, 2018
I was very apprehensive to start this program but was assured that this was going to get me where I wanted to be. I was someone who had to pay every bill on time and checked my score daily so it gave me a lot of anxiety to let those things go. After a few months into the program and about 5 settlements later I am finally starting to feel some relief! It does take a few months to get things moving but once you get that first settlement it makes it all worth it. There is finally a light at the end of the tunnel!
Reviewed Jan. 24, 2018
Great customer service, application process was nice, smooth and easy. A friend of mine was telling me that she had NDR resolve her debt and was so happy with them and told me how great they worked with her; I’m so happy we had that conversation; I already feel so happy and am looking forward to being debt free and for a financial freedom life. Thank you so much National Debt Relief.
Reviewed Jan. 24, 2018
I don't remember the exact number but I was in probably well over 12k in debt and maxed around 5 cards so my min. payments were extremely high and made it so I was paying just so I could keep my debt at a standstill. I heard over the radio of National Debt Relief and decided to go to them since I saw no end in sight to my credit debt problem since the interest got to a level I was working to just pay the extremely high monthly payments. I talked with one of their agents for hours before deciding to go for it and I am extremely grateful I did. It took only 2 years or less to get rid of it all through payments to them. They told me not to talk to them and stop making payments while they settle these for me. It took them only a couple months to come to an agreement with 2 of them.
I continued to make payments to them and they would hold it so when they got a good offer from the creditors to settle with me they could pay them. They told me over and over if the creditors call me then to give them their number since they now were in control of my debt. If they didn't stop then to report them to National Debt Relief and they will personally make sure because apparently if you go to a company like National Debt Relief they take control of your debt so it's illegal for them to harass you over the phone and try lie to you. I got a couple and only one creditor kept going but that finally stopped. I am assuming because it was probably making them look foolish because they assuming would get fined and my case would get settled faster.
I had a lot going on personally in my life so I appreciate that I knew that National Debt Relief's agents and attorneys were there for me. I eventually got all cards settled and paid National Debt Relief until I was good with the creditors and I knew this service wasn't free and ended up paying what I owed to the creditors. The difference was half of that money went to National Debt Relief for their services to make my debt back at $0 and to settle with them which would be a lot harder to do individually because I'm not a lawyer and don't have the hours and experience, so I was happy about the whole situation. They deserve every penny they earned and made my life better and now I can actually grow my money instead of staying in debt and continuing paying the creditors with no end in sight.
It's been years since I did this but I will always give a great review on how National Debt Relief is as a company. I just want to say their agents every single time I called were so nice and upfront with me about everything. They told me what to do and not to do and every time they seemed to like helping me. I appreciate them for helping me back when I didn't realize how brutal debt can be and how fast you can fall in a trap. Everyone makes mistakes and National Debt Relief knows it and helped me get out and start over. I honestly don't know how bad my life would be if I didn't go to them. They are a company I will always trust and know will not scam me. Thank you so very much.
Reviewed Jan. 24, 2018
I was surprised that the card was ready after opening my account. It was a fast service, and it’s perfect location that’s closer to work. I will not need to worry of leaving to work and get to the bank asap.
Reviewed Jan. 24, 2018
I have been very happy with the work that this organization has done in helping me with settling my debts getting them to even lowering the amounts owed. Even using the portal has been easy. Seeing the debt go down has helped me want to figure out how to get it down faster still. Thanks again.
Reviewed Jan. 24, 2018
I got behind with some bills and the National Debt Relief already starting paying off my debt. Thank you. I would recommend them to anyone. They really care and get you on the right track without going bankrupt. So I am excited to see early I pay my debts back.
Reviewed Jan. 24, 2018
Very clear and detailed, covered all steps and answered all questions. Thank you. We have been looking for a direction to help us get a handle on paying down cards. We have been looking for more than a year. I have confidence that National Debt Relief will be the right choice for our assistance we have needed.
Reviewed Jan. 24, 2018
Oscar was phenomenal and very informative. He helped us a lot and gave us very good details about the program. I did not realize that we were so far in the hole debt-wise but it was also comforting to hear that it was a favorable debt amount. I was skeptical about the program but Oscar took some of those fears away, now it just waits to be seen that this program works. Thank You!
Reviewed Jan. 24, 2018
Lauren ** and the lady who did the welcome call for me were amazing. I finally get good better sleep knowing my debt will be attainable. This has been such a great learning experience. Life throws you curve balls, but thank goodness for National Debt Relief!
Reviewed Jan. 24, 2018
My experience was great. All the Ones that helped Me were Great!!! Everything was explained well and I asked questions and they were answered well and if I had problems do not hesitate to call and all is getting set up in a first class manner.
Reviewed Jan. 24, 2018
All of the representatives that I spoke with were very helpful and knowledgeable. They fully explained all of the details about the program and answered all of my questions in a timely manner. I am looking forward to working with you and have already recommended you to two of my coworkers.
Reviewed Jan. 24, 2018
The introduction by Mia was excellent and clear. The welcome call from Fran **... I have to tell was very professional and clear... step by step. WE ARE VERY HAPPY TO GET INTO THE PROGRAM. We been recommended by friends... and of course at the end of the program... we will recommend to others. THANKS YOU.
Reviewed Jan. 24, 2018
Every one of the agents I spoke with was very helpful and explained everything. Being that this is my first enrollment I'm looking forward to a long and prosperous year. I can't wait to see the outcome. Thanks for all the help, I was so surprised from all the information I was given. I'm glad I called them. Great crew. Good job.
Reviewed Jan. 24, 2018
I am excited to close this door. 1 down & 3 to go. I was quite surprised by how soon. Great job team. Keep the surprises coming. Yes I will recommend your services & skills to others you can bless. Yes you are blessing. A stress reliever. Thank you much.
Reviewed Jan. 24, 2018
Both representatives were extremely helpful with everything. They carefully explained the enrollment and everything with it. They were also kind and followed the conversation as if I was a friend rather than customer. Will recommend this program if everything goes according to plan.
Reviewed Jan. 24, 2018
I was drowning in debt and could not find my way out of it. I contacted National Debt Relief after searching for a way to honor my debts with a reasonable plan. With their assistance we have been able to have a plan that can help me get out of debt. I'm very grateful for their services. Thank God for this company!
Reviewed Jan. 24, 2018
My decision to apply for assistance with National Debt Relief was due to my financial state. I needed help to get back in control of my debt. NDR has provided me that help and all the people I spoke to were very professional and pleasant with concerns in assisting me without upsetting me further. I appreciate their kind concentrate efforts.
Reviewed Jan. 24, 2018
Wow, what a great experience, only thing was had a great time with Gary **. The first one I talked with he made me feel comfortable. After signing up with NDR I was transferred to another person, she went over the same things as Gary did and was more like a computer voice, needs to be more personal instead of like a Robot. Too early to tell if I made the right decisions but have a good feeling I did.
Reviewed Jan. 24, 2018
I was beginning to get real dissatisfied until Yesterday and my first account was closed. I was very thankful since my husband passed away 6 months ago and this has taken my credit score down. I need to refinance an Equity Line on my home and can't until get my C score up. I'm very appreciated that they are now working on my accounts. I just want to say thanks for your Service.
Reviewed Jan. 24, 2018
My experience in enrolling in the NDR program has been very pleasant and helpful. The representatives who worked with me, Miles and Karen, were both very professional, friendly, knowledgeable, thorough and efficient. They made what was a challenging thing to do much easier than I thought it would be. Thank you very much.
Reviewed Jan. 24, 2018
I have had a pleasant experience so far. I am scared still, but excited to be on start to be out of debt! They were very good at walking me through everything! Both ladies were patient and understanding! I asked questions that they were happy to answer for me that day!
Reviewed Jan. 24, 2018
I'm very impatient to get my creditors paid off and National Debt Relief company had 2 of my creditors already to get paid off super quick. They are very helpful in explaining what has to be done to get them paid off. Thank you.
Reviewed Jan. 24, 2018
Unbelievably open and cooperative company. Dared to take my almost 100k debt and help me resolve it. Other companies would not even talk about it. I strongly recommend National Debt Relief to all that need help to resolve overwhelming and hard to structure and handle.
Reviewed Jan. 24, 2018
National Debt Relief is consolidating my debt and negotiating with my creditors. Going through the process was obviously not an easy thing for anybody to do but NDR made it very easy and seamless. They walked me through everything and I had very little to do. They legitimately answered every single question that I had and as uncomfortable as I felt going through the process, they didn't make feel like I was a criminal or a bad person. Customer service wise, they were very good. I have worked with Patrick more consistently but every time I've called, I have been able to get somebody on the line and I don't have to start from the beginning. They can literally pick up where I left off with the person that I talked to before.
The payment plan was done at the very beginning. They looked at the amount of debt and they told me what amount I would need to get to the escrow account. They set the program up for a three-year term but I can pay more to get through the program quicker which is what I am doing now. In one instance, they were working with a specific creditor and they needed to take more money into my escrow. They called to inform me about that and they said it was going to be an acceptable amount so that we can settle the debt and I said yes. National Debt Relief has been financially life-saving for me when I was going through divorce and financial hardship. If I have to go through this process, I'm definitely glad that I chose National Debt Relief. Their service was definitely worth the cost.
Reviewed Jan. 24, 2018
I feel comfortable working with National Debt Relief. The rep talked to me over the phone and walked me through the steps that I needed to do along with my husband. Then they had a welcome call where they went over the ins and outs of how our payments work. They call me periodically and give me updates on my account. They also call me before or after they resolve anything to ask me if I agree to whatever settlement they have reached. National Debt Relief is easy to work with, and I was able to consolidate my debt. The cost has been good and I wish that I could put more into it so that I can pay the debt down faster. But for what I can afford at this time, I feel they’re working with me on it.
They have resolved my biggest debt, and they did it first and relatively quickly. They have been able to reach out to some of my creditors and come to some resolutions for me where I’ve been able to pay off some of my debts, and they’re still working. I also get statements all the time, so I could see where my monthly payments are going towards and whether those would still be ongoing. They tell me not to get into any more debt, and I just need to monitor my online account more. I would definitely recommend National Debt Relief to a friend.
Reviewed Jan. 23, 2018
Updated on 12/21/2018: Working with National Debt Relief has made life a lot easier. We were looking to get done on most of the medical debts, and now, we have two more debts to settle that they are taking care of. They would notify me when they are coming close to a settlement and see if I would okay it. I have to okay everything they do so they can't do anything otherwise. So far, they have always followed through and done what they said they were gonna do, which is a plus. They tell us what's gonna happen, and they're very thorough and considerate. Bill had another surgery at one time and they prolonged the payment for that month. The experience has been very good overall.
Original Review: Yan was very professional with Bill and I every step of the way and went over the process with us twice. Yan told me when he would call and he was right on time. Yan was very patient with me and my ability with my phone. I cannot remember the man's name that did the final closing but he was very professional also.
Reviewed Jan. 23, 2018
It was a very friendly and pleasant conversation, they responded to all questions with appropriate answers. Whenever they had to hang up to process information they promptly called back and didn't keep me on hold for extended periods of time. Overall very good service.
Reviewed Jan. 23, 2018
Sara was absolutely wonderful. She was patient and understanding - very reassuring. She was very good at what she did - knew exactly what to say and how to go about helping me - all at the same time very compassionate. Solomon was very much the same - very good at his job. They both were very thorough and comforting. An excellent experience - I was dreading and now so glad that I did.
Reviewed Jan. 23, 2018
Jeff was awesome, never pushy and provided great service. Welcome committee was also great and were very patient. Thought this service would be cumbersome and was impressed with the quality of service I received. Recommend this process highly with great representatives.
Reviewed Jan. 23, 2018
Ronnie told us during our initial call that we were to change our contact info. for our Chase and Discover card to NDR. On the welcome call we were told by Mona not to do that. So it seemed that someone didn't have their facts straight which prompted us to cancel the call until we could get the right info. Ronnie was most apologetic. As of now everything seems to be in order, however we will see how things go from here.
Reviewed Jan. 23, 2018
I was a little skeptical and nervous about calling at first. Everyone I talked to was very nice and answered all my questions. They were very patient with me. I would recommend NDR to others. So far it has been a pleasant experience.
Reviewed Jan. 23, 2018
I was treated with great respect and patience. I appreciate deeply the in depth explanations of every step of the process. I was given phone numbers to easily reach out to you if I do not understand any element of the process. I appreciate the fact that I will be kept up to date on my progress of getting debt free through e-mail. Thank you!
Reviewed Jan. 23, 2018
I really appreciated all the help that I received from y'all! All my questions have been answered nicely, and they have been transparent with me. Thank you for everything! I was so nervous before I had made any contact with y'all and with your help I will be out of debt, which is something I imagined would never happen.
Reviewed Jan. 23, 2018
As we all know this can be an overwhelming process, but the representatives have made it a lot easier on my end. From the initial sign up to the welcome call! They’re an amazing team and have my recommendation for sure!
Reviewed Jan. 23, 2018
Lee ** was very nice, he made us feel at ease. He was very knowledgeable and he made the process easy to understand. I didn't get the person's name who made the welcome call, but she was very knowledgeable and friendly as well.
Reviewed Jan. 23, 2018
Staff is very helpful and professional. They made the process very easy. My questions were all answered and everything about the program was explained fully. Jason who is my representative was very kind and offered great information about the company. He was very understanding and offered great financial advice during this hard time for me.
Reviewed Jan. 23, 2018
Very pleased. The presentation was clear and informative. The intake rep was professional and courteous. The process was quick and easy to follow. I trust in the process and have all the confidence in National Debt Relief's ability to resolve my debt.
Reviewed Jan. 23, 2018
My experience has been excellent. I joined 2 months ago and they have already settled one of my loans. The customer service team are educated and told me what my rights. I rate them an excellent. They told me about how the law works and how they would back me up. They are polite and courteous. They are backed up by the Better Business Bureau. They sent me a welcome packet that explained everything in great detail. I'm so happy that the stress of being in debt and behind on bills is almost behind me.
Reviewed Jan. 23, 2018
My first encounter with Loshanda was excellent. She had a wonderful way of explaining things in a way that I could understand along with lots of patience. I also appreciate Celeste who was very professional as well. My first encounter was such a good one that I feel confident in your company.
Reviewed Jan. 23, 2018
I am very pleased with my association with NDR. I will admit I was nervous at first. I had checked out some other companies to get help. However, National Debt Relief not only had the highest rating, but put me at ease right away with answering any questions I had. Even after signing the agreement, I was able to get in touch if not by phone, I could always rely on email in a very prompt time.
Reviewed Jan. 23, 2018
I had contacted NDR and I received a phone call back promptly from the enrollment representative. I told him I wanted to think about it overnight and if he could call me back at noon and we discussed where I resided. He ended up calling me back at 9am my time because we were in different time zones. I sent him an email asking him to call me Monday at noon instead so I had the weekend to think about it. He then ended up calling me on Saturday at 9am. I have indicated these times for call because I am going to make myself available in a confidential location. Having NDR calling me outside of those arranged times is extremely stressful.
Reviewed Jan. 23, 2018
The process was extremely quick and simple, I look forward to my financial freedom working with NDR. I am happy to know that my debt being resolved will be their ultimate goal. I would recommend anyone to join National Debt Relief.
Reviewed Jan. 23, 2018
National Debt Relief was able to get one of my creditors to agree to only 40% of what I owed! From the initial application to the agreement on negotiation, they've made the process easy and stress free. After only a few months, we're nearly half-way to being out of credit card debt. We couldn't be more grateful.
Reviewed Jan. 23, 2018
Excellent explanation. Answered all the questions promptly and with knowledge. I would like to write more. I just sign with the company. I hope all my next experience will be that good like the one I had in the time to sign in.
Reviewed Jan. 23, 2018
I had a really positive experience with NDR. They walked me through everything and explained everything in detail so I knew exactly what I was getting into in this contract. I really fell behind in my finances and it felt crippling, thankfully I am signed up with this program and I'm excited to be debt free.
Reviewed Jan. 23, 2018
Marcus assisted me with getting set up. I was initially calling just for some information, but he went above and beyond that and helped me fully understand what was going on with my debt and the road to being debt free. Some of it sounded a bit scary, but he explained everything to me and now I am excited to start this journey. Would definitely recommend anyone who is stuck in debt, to consider National Debt Relief as an option.
Reviewed Jan. 23, 2018
You guys have worked very hard for me and I am excited about being your client. If I ever have a friend who needs help with their creditors National Debt Relief will be my recommendation. Thank for all that you have done for me and my family.
Reviewed Jan. 23, 2018
One of my debts was settled for a portion of the amount owed. I am pleased so far with the outcome. I hope to receive a letter of closure from the account once paid. I did receive an email notification from NDR advising of the payment schedule for the settled debt which was nice.
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