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National Debt Relief Reviews

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Edited by: Amanda Futrell
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About National Debt Relief

National Debt Relief is one of the largest debt settlement companies in the U.S. Founded in 2009, National Debt Relief negotiates with creditors to reduce how much you owe on unsecured debts such as credit cards, personal loans, medical bills, private student loans and collections. It offers personalized plans to help you resolve debt, along with support from dedicated debt specialists.

Pros
  • Free consultation with debt coach
  • Free debt relief quote
  • Numerous accreditations
  • Professional and responsive customer support
  • Easy enrollment process
Cons
  • Fees can reduce overall savings
  • Not available in all states

National Debt Relief Reviews

Over 50k reviews since 2016

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    How do I know I can trust these reviews about National Debt Relief?
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    Page 208 Reviews 41035 - 41235
    Verified purchase
    StaffProcessTransparency

    Reviewed Jan. 25, 2018

    We had a great experience with every representative we spoke with and felt genuine care from them. They walked us through the entire process and made sure all of our questions were answered before moving on to the next steps.

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    StaffTransparency

    Reviewed Jan. 25, 2018

    My experience was great. Krystal ** was very patient with me. She made me feel very comfortable going through something that is embarrassing to myself even though I know was doing the right thing to do. She is very informative, speaks very clear.

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    Customer ServiceTransparency

    Reviewed Jan. 25, 2018

    Great service and clear information in somewhat difficult understanding of all the legal jargon. Great customer service and patient in answering any question I may present in the conversation. Once again, great service and would highly recommend. I have no words but gratitude. Thank you.

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    Transparency

    Reviewed Jan. 25, 2018

    Could not have had better experience! Happy and relieved we are getting a plan in place to become debt free! Thank you both so very much! Answered all of our questions up front and took the extra time to explain more details when needed. Would recommend to other people!

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    Customer ServiceStaff

    Reviewed Jan. 25, 2018

    I took a decision today and I'm certain I'm on the right path. Even though I just enrolled, I have some kind of relief. The service I received was exceptional, the thought of not getting all these phone calls from various creditors is a big step for me. I was reluctant at first to call, and after talking with someone, I felt like why did I wait? All my bills are in one place now, no reason to forget a payment. Above all, I'm glad I did. Thank you to everyone I spoke with, thank you for your professionalism.

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    Customer ServiceStaff

    Reviewed Jan. 25, 2018

    Like most, I have talked to countless customer service agents, and National Debt Relief has blown me away with their professionalism, knowledge and willingness to just lend an ear. Makes talking on the phone a breeze when the customer service representative is able to communicate with passion, energy and empathy. Marvo and Amanda. Thank you again for getting me in the right direction. Namaste.

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    Staff

    Reviewed Jan. 25, 2018

    Everyone was very nice and helpful. All of my questions were answered. I hope we can work together to get rid of my debt. Thank you for taking the time to listen to me and our situation. Looking forward to working with you guys on this matter. Thank you.

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    StaffTransparency

    Reviewed Jan. 25, 2018

    I was just started few days ago, and at first I was skeptical. However, Dwight did a wonderful job. He worked fast and explained in detail the procedure. Dwight told me what to expect and how to handle whatever happened. Still long way to go but feel positive.

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    Customer ServicePriceStaffProcess

    Reviewed Jan. 25, 2018

    I'm really impressed with National Debt Relief. My daughter is going through it and she saw me choking every month trying to meet all the bills. It's been affecting my health badly. I couldn't stand it any longer, so she and I went through the process, and it was great. I don't feel bad as used to in the beginning because I had one of them call one of the creditors who was calling me constantly. Everybody whom I have dealt with at National Debt Relief was really helpful. They guide me along the way. They let me know on time what's happening, what I have to pay, and when I have to pay. It's great. And the price is not bad. National Debt Relief is the easiest and fastest way to get rid of your problems.

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    Customer ServiceStaff

    Reviewed Jan. 25, 2018

    We’re in such a place of needing someone to help us and National Debt Relief has definitely done that so far. We’re only about six months in, and I’ve been thoroughly pleased with everything that they’ve helped us with. Initially, I googled and looked at some of the ratings that National Debt Relief had and I also have a friend who knew of a friend that had gone through National Debt Relief. And so, that was more reassuring for me as well. We’ve had to make a couple calls to our negotiator because last month, we had some car trouble that was an unforeseen expense that we didn’t have so we had to stop a payment. And the negotiator told us that they don’t recommend it but also knew the money situation.

    National Debt Relief approved us for what we needed even though I didn’t know there was a 5-day window and it was just three days. And it was very nice because I was having a heart attack. We wouldn’t be where we are without them. If you are in a situation where you’ve lost control of your finances and are needing somebody to help, National Debt Relief would be the one to call.

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    Customer ServiceStaff

    Reviewed Jan. 25, 2018

    I started the program with NDR to get rid of my debts while not doing bankruptcy. I wanted to figure out how I could pay my debts in a timely manner, and I came across NDR and called them. They're very lenient and nice. Moreover, they worked with me. I talked with several of their reps, and they're not like most people who are just trying to collect money. They always verbalized and showed their concern. They sympathized with my situation and helped to make sure I could stick with the plan or make some kind of payment.

    I'm supposed to pay a certain amount every two weeks. NDR then contacts the creditors and lets them know what's on my record, and they try to make a settlement. They'll call me to let me know if I have a certain amount in my account and that this is the settlement with one creditor or place. If I agree, I just tell them and they go on with that process. I have called them twice and told them that there's still only so much that I have. They worked with me in trying to set that plan. They asked if I could make this kind of payment and they could set it up for this date, which they did.

    I have a different income right now and I'm going through hardship, and I'm going to have to call them back. I'm not getting as many hours as I did before, plus there's my rent. They have been trying to contact me so we can try to work something out since I told them last month about my situation. The future for me will be a whole lot better once it's over with. Moreover, I don't have to deal with the different creditors. I may still get a call here and there, but as far as the debt relief, I feel like they're taking care of it, which brings less stress for me when I'm trying to take care of my life and the things that I need to do. NDR is doing the hard stuff, making sure they contact the people that I owe and trying to make something happen to where I have to pay less.

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    Verified purchase

    Reviewed Jan. 24, 2018

    We didn't know what to do about our debt problem, the creditors had our credit score down so low we couldn't take out a loan. So we called NDR. So excited to get started and FREE our future! Thanks!! Hoping to find that full time career after my college graduation... NDR will help until I get there.

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    Reviewed Jan. 24, 2018

    I’ve been making payments to NDR since November. They have made me aware that one of the creditors I owe is willing to negotiate. I’m excited and happy. It’s starting to look like there is a light the end of the tunnel.

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    Process

    Reviewed Jan. 24, 2018

    I cannot believe that this kind of debt settlement program is real and truthful. I thanked God for leading me into this program, this is a really big big help for me and my family. May your program continue to help people like me who is suffering paying for just the interest of what we owe to the creditors. Great job National Debt Relief!

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    StaffProcess

    Reviewed Jan. 24, 2018

    Marissa and Cristina who assisted us to enroll in this program are supportive and smart to do their job for clients. They are so kind and understanding to deal with us. Your company is really a blessing and a great help for us. We could now sleep well. Thank you very very much NDR!!!

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    StaffProcess

    Reviewed Jan. 24, 2018

    My Representative had so much knowledge. He was so helpful in explaining every step every detail of the process. He made me feel confident and knowledgeable of every step. I would recommend this company to anyone who is experiencing financial difficulty.

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    Customer ServiceStaffProcess

    Reviewed Jan. 24, 2018

    The representative that worked with me was very courteous, informed and helpful, He was able to answer all my questions and made me feel comfortable asking questions. He represented National Debt Relief in a positive way and caused me to feel comfortable with the process.

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    Staff

    Reviewed Jan. 24, 2018

    All of the folks I have spoken to (George and Jamie) have been very helpful and have made me feel confident that I am in good hands as I try to recover from a very bad life experience and financial stress.

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    StaffTransparency

    Reviewed Jan. 24, 2018

    The member helping me was fantastic and very helpful. She was very thorough in answering my questions and making sure my file was up to date and if any additional items were needed she assisted me with getting the proper information over to the debt relief agency. This company is definitely worth working with based on my experience.

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    Staff

    Reviewed Jan. 24, 2018

    These folks are super nice, very helpful, and non judgmental. So glad I chose National Debt Relief for help. I would HIGHLY recommend this company to anyone struggling financially!! It feels good to be able to breathe a little. And I'll have my debt paid a lot sooner than if I tried to pay it off the route I was going!!

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    Customer ServiceStaffProcess

    Reviewed Jan. 24, 2018

    Great customer service. They were very detailed and helpful. Explanation of the process was thorough and very helpful. Loudjine ** was exceptional and made the process a breeze. I look forward to having National Debt Relief on my side to help me through this process.

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    Verified purchase

    Reviewed Jan. 24, 2018

    I recommend this service to anyone who has a mounting of credit card and loan debt. I've used their service for less than a year and they've reduced my credit card debt to a fraction of where it was! It took some time to get there and your credit score does take a hit but it will bounce back.

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    Staff

    Reviewed Jan. 24, 2018

    Both persons with whom I spoke were very understanding, knowledgeable, compassionate and professional. They answered questions quickly. They were not judgmental. They were also very friendly. I would recommend NDR to anyone who is in need of debt repair. They were not pushy. That is very important.

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    Staff

    Reviewed Jan. 24, 2018

    This has been a great experience so far. From Nate to the welcome center, all have been very honest, courteous, and professional. This is a tough thing to go through and all were so caring and understanding. Not once did anyone make me feel ashamed for taking this step.

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    Process

    Reviewed Jan. 24, 2018

    Completely satisfied. I was well informed on everything that I need to do and the process was very understandable and pleasantly smooth with a lot of patience. I would highly recommend National Debt Relief to anyone that is in need.

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    StaffProcessTransparency

    Reviewed Jan. 24, 2018

    I received great service. Everybody I dealt with were very friendly, helpful, and transparent with business details. The process is very easy, simple, and fast. They will let you know how much everything will cost upfront and how long it will take. I would highly suggest you go to National Debt Relief for help.

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    Staff

    Reviewed Jan. 24, 2018

    Everyone was very professional and thorough. The only thing I was concerned about was the negotiation fees that are charged. I understand this is probably standard though. It just seems like a lot but I do very much appreciate your help.

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    Staff

    Reviewed Jan. 24, 2018

    All the people at NDR have been great. They are helping me start a new life without debt and are truly an asset for those less fortunate and unable to get out of the endless debt cycle that the credit card companies have created. They have literally saved my life.

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    Customer ServiceProcess

    Reviewed Jan. 24, 2018

    So far, our experience has been wonderful. From the initial phone call to the actual signing of the documents, every contact has been professional and knowledgeable. It's taken a weight off of our minds. We believe we are in very good hands and we now understand every step of the process.

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    Staff

    Reviewed Jan. 24, 2018

    Everything is good. No problems. The agents are nice & kind. We have not had many problems with creditors. We are having some discomfort trying to change what we eat or not being able to go out to eat, but we are managing. Thanks for all you have done.

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    Customer ServiceStaffProcess

    Reviewed Jan. 24, 2018

    Keith was very helpful on explaining the program to me and helped me understand more about the benefits. He had time for me and his follow through was on-point. My only suggestion is that the Welcome call (done by another person) not be so robotic by reading off of scripts. A Welcome Package should be sufficient.

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    Staff

    Reviewed Jan. 24, 2018

    So far my experience has been easy and quick. I wasn't sure what to expect going into this sort of assistance, but National Debt Relief has made it super easy to follow. They made me feel as if it was easy to help my financial situation and that I wasn't a complete loser for ending up in the situation.

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    Customer ServiceStaffProcessTransparency

    Reviewed Jan. 24, 2018

    I received excellent service both today (1/24) with the woman I spoke with on my welcome call and excellent service with Avery in the beginning stages of getting started with National Debt Relief! The process so far has been quick, and easy with in depth explanations, easy to understand documents, and both the patience and friendliness in the associates who helped me was very much appreciated. Thank you National Debt Relief!

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    Staff

    Reviewed Jan. 24, 2018

    The two representatives from National Debt Relief and the Welcome Center that I spoke with today were awesome. They were very knowledgeable about the situation at hand and answered all my questions. They both reassured me by making sure I was aware of all of my options and have all the contact information in case I need additional assistance.

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    Staff

    Reviewed Jan. 24, 2018

    When I spoke with the spokesperson on the phone, I told him what I was needing to do. He was very good to talk to me about my problem, he said he would try and get me the best he could. I would recommend this company to anyone whose needs were like mine. I greatly appreciate what he did. I am most grateful. Thank You.

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    Reviewed Jan. 24, 2018

    NDR is amazing. I was so far in debt and was thinking the only way out was bankruptcy. I was very skeptical about giving information out, but they made it very easy and comforting; reassuring me we will be ok and they will be taking care of our worries. I strongly recommend NDR!

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    Verified purchase

    Reviewed Jan. 24, 2018

    Nat’l Debt Relief has resolved two of my Credit Card debts out of nine so far at approximately 50% each. NDR has done exactly what they promised as they promised and I am very happy and would recommend this service to my friends if they needed it.

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    Staff

    Reviewed Jan. 24, 2018

    Everyone I spoke to was very nice and professional. I had no problems and every question I had was answered. I am on my way to being debt free and I am grateful for National Debt Relief. Thanks to everyone who helped.

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    Customer ServiceStaff

    Reviewed Jan. 24, 2018

    I feel very fortunate to have found this company. I was very fearful to call and begin this process. They made it so easy and painless and understandable. I appreciate Sandra's patience with me and I highly recommend their services.

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    Customer ServiceStaff

    Reviewed Jan. 24, 2018

    Chris ** was extremely helpful and professional. I would highly recommend National Debt Relief to anyone seeking help to get out of debt. The firm takes pride in what they do and it shows. Anyone that finds themselves drowning in debt should call this firm immediately.

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    StaffProcessTransparency

    Reviewed Jan. 24, 2018

    Great service, very well explained and at answering questions I had. Very helpful! Glad I signed up with this program. Happy that I’m taking the steps with working with you guys in getting the help I need. :) Would recommend to anyone in need of debt relief.

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    Verified purchase

    Reviewed Jan. 24, 2018

    Service was great until we were served court papers on my Discover Card. I’m trying to find an updated status, I get the “runaround” when calling in, and every layer of security has me repeating myself and my information, when all I want is an update to know it’s being handled or if I have to handle it myself. If I get nowhere in the next 48 hours, we are leaving the program; bag of **.

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    StaffTransparency

    Reviewed Jan. 24, 2018

    I'm so glad I was able to find this option and get the assistance I need to get my credit Cleared up and back on track. The Representative was very knowledgeable and explained all information to me and made sure I understood what I was signing up for.

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    Customer ServiceStaffProcess

    Reviewed Jan. 24, 2018

    Friendly, compassionate, and courteous staff. Answered all my questions thoroughly and without judgement. I was quite hesitant to take the initial step towards debt relief but National Debt Relief made the process incredibly easy and secure. NDR has an A+ rating with the Better Business Bureau and offers program cancellation with no penalty.

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    Verified purchase

    Reviewed Jan. 24, 2018

    All of my questions were answered in extreme detail and in a way I could understand. I now feel more secure in my choice of choosing this program for my debt relief. I also feel confident that should I have a question or issue they will help me through it all the way.

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    Customer ServiceStaffProcess

    Reviewed Jan. 24, 2018

    I was nervous and embarrassed to take the step and enroll in this program. The representative I worked with (Ben **) was wonderful in explaining everything and was quick to respond and help me get started. It was so easy, and made me feel more comfortable about enrolling in this type of program. The process was so quick and easy and everyone I worked with was courteous and very helpful. I would definitely recommend to anyone who is in a large amount of debt and looking to take control of their finances.

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    Customer Service

    Reviewed Jan. 24, 2018

    To help me get rid of my outstanding debt. To be able to live free from worry and the stress that debt can bring. To be able to afford to breathe and relax from worry. Me and my husband can finally stop being afraid to pick up the phone because we can't meet the payment on time. It's a big load of our back. Thank you.

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    Reviewed Jan. 24, 2018

    Having great success with solving my debt issues. Payoffs have been lower than expected and acceptance of offers is a one click operation. Looking forward to being debt free! Only one more debt to settle then I am debt free!

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    Customer ServiceStaffTransparency

    Reviewed Jan. 24, 2018

    Great experience. Walked me through every step and gave great explanation and details. Communication was constant and all my questions were answered. Everyone I talked to gave the same information and was able to answer all my questions, putting my mind at ease. I look forward to continuing to work with them towards being debt free.

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    Customer ServiceStaff

    Reviewed Jan. 24, 2018

    I used to be with National Debt a few years ago. I enjoyed them very much and was very appreciative. They helped me get out of debt. I called them today to enroll again, and I was approved. Both Alan and the girl I spoke to for the welcome call were excellent and very polite.

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    Customer ServiceStaff

    Reviewed Jan. 24, 2018

    Great Customer service! Spoke clearly and Very Helpful! Thank you to this. Now I will be able to sleep better and get back in track with my finances. Thank you! Hopefully this will give me a peace of mind on my finance situation. Again thank you!

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    StaffProcessTransparency

    Reviewed Jan. 24, 2018

    The two employees that worked with us were extremely professional, clear, patient and polite. My husband and I are so happy to have found this program. We are excited to continue our road to clearing our debt with your team and would definitely recommend you to any of our friends and family.

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    Customer ServiceStaffProcess

    Reviewed Jan. 24, 2018

    Everyone I spoke with was very friendly. Just got started with the program and everyone was very helpful. This is definitely worth the call. Always helped me understand everything when I asked questions. This is the first and greatest experience.

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    PriceStaff

    Reviewed Jan. 24, 2018

    So far after 3 years I can say that it does cost to hire their services, but the peace of mind is definitely worth it. Thanks for a good service so far. I was never bother by any of the creditors since I hire their services and all is going very smoothly. Again, it will cost you 21% but I believe it is money well spent.

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    Process

    Reviewed Jan. 24, 2018

    Knowing that I will have better control over my finances through the NDR process, I am more confident. I am able to make better choices also. The process so far has been made easy for me. I am happy that I made the decision to go with NDR.

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    Customer ServiceTransparency

    Reviewed Jan. 24, 2018

    I have been very happy so far with all the explanations give to me. Mr. ** was very good explaining everything To me. The follow up call was informative and helpful, but I had a hard time understanding the gentleman, couldn't understand his name, but I was able to get the information.

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    StaffProcessTransparency

    Reviewed Jan. 24, 2018

    Personnel were very clear about explaining how the program works. They go through each step of the process and how over time I will be free of debt. They will negotiate on my behalf with creditors to reduce the debt and interest. Over time the monthly payment I make will be used to settle the negotiated terms with creditors.

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    Customer ServiceStaff

    Reviewed Jan. 24, 2018

    Everyone at NDR has been very helpful... All emails are answered promptly. When calling, I have always spoken to someone who is very helpful. If that person does not know the answer they will immediately connect me with someone who can answer my questions!

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    Customer ServiceStaff

    Reviewed Jan. 24, 2018

    I was so amazed at how the customer service was. They answered all my questions and they handle my info with care. I would really refer other people to do National Debt Relief program because I feel like it would help them in every aspect. Thank you again.

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    Customer ServiceStaffProcess

    Reviewed Jan. 24, 2018

    I liked the process and staff is fully well versed in the program and were able to answer all my questions. If I had a question and they were not sure I was not given a answer, they looked for the right answer.

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    Reviewed Jan. 24, 2018

    I think anybody would like this program if you want to be debt free. They help me out with things that I was stressed about how to pay the bills and anything they will handle it for me And they will let me know anything goes on what I close out.

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    Staff

    Reviewed Jan. 24, 2018

    Rachel and The Welcome Inn lady we're very very nice to me. Took their time with me. Very professional. If I had a business they will be all mine. Payroll they deserve a raise. Rachel took time with me two days. Thank you Rachel for your help bye.

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    StaffProcess

    Reviewed Jan. 24, 2018

    Yesterday I made a very important decision... to do something about my financial status. Now I was and still is current with my creditors., but realized at my age (75) there are more important issues in life than having a great "credit score". That said, I contacted NDR just to see what could be done for my situation. I was treated with respect and the "agents" guided me through the process with patience and courtesy. Very pleased this process has started. YES, I am a little scared and apprehensive. It has been fifty years since I received my first "credit card". Now they will all be closed. You really do not realize till this minute how much of your life and the economy is tied up in "credit card" activities. Hopefully my actions will not cause a financial collapse of the National economy. YES, I am pleased and relieved.

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    StaffProcessTransparency

    Reviewed Jan. 24, 2018

    I was in debt like crazy and didn't know how to fix it. National Debt Relief contacted my creditors and resolved most of my debt. I only communicated with National Debt Relief's agents. The process is honest, fair, and legal. Thank God for them!

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    Process

    Reviewed Jan. 24, 2018

    The process has been easy and exciting so far. I am looking forward to getting out of debt. I feel like I can breath now. Before I was feeling like I was beginning to drown with my nose barely above water. I feel a huge relief. I am anxious to see how this all plays out!

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    StaffProcess

    Reviewed Jan. 24, 2018

    Both Keree and Gilbert were extremely helpful and informative. They made my decision to move forward with this process easy as I had looked into this with another company several months ago and changed my mind. They answered all of my questions fully which gave me the confidence to move forward with this process.

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    Customer ServiceStaff

    Reviewed Jan. 24, 2018

    I called and spoke with a customer service associate. He addressed my question then transferred me to the underwriting team who finished my request. It was done in a timely, accurate and friendly manner! No problems at all! They are always able to help me in any way possible and very courteous. Not once have I gotten a rude employee.

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    Staff

    Reviewed Jan. 24, 2018

    The rep that helped me was so empathizing towards my situations. I can tell she really wanted to help me with my financial burdens. I like the fact that this company reads through the forms with you so you can understand what you're signing up for. I definitely will recommend my family and friends, who are in similar situations, to this company.

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    StaffProcess

    Reviewed Jan. 24, 2018

    I just want to say how AWESOME Val and David were. Very good feeling after talking to them and getting things going. I felt it was a good decision based on my circumstances. The process was easy - Val made sure that I understood everything. Very knowledgeable when answering questions.

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    Customer ServiceStaffProcessTransparency

    Reviewed Jan. 24, 2018

    I appreciate the outstanding service from Natosha ** and the professional service as she walked me thru your program. Assisting me with choosing the best possible pay off to be free from the debt at a sooner time frame. Also the welcome call was very helpful with answering my questions and providing all much needed information to get started and to ensure I am provided top of the line service by your company.

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    Staff

    Reviewed Jan. 24, 2018

    Great attitude about the entire situation and gave me the needed information. Mrs. ** helped out a ton with all the back info that I had forgotten about myself and letting me know what could be helped with and what couldn’t. Mr. ** helping me get everything finalized with the welcome packets.

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    Customer ServiceProcess

    Reviewed Jan. 24, 2018

    Thank you so very much for excellent customer service! Your help is much appreciated! You have helped to ease my apprehension and make this process smooth and inviting. I will be in contact with any questions or concerns. Thank you again for all of your help!

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    Customer ServiceStaffTransparency

    Reviewed Jan. 24, 2018

    Very nice people to work with, they explain everything very well and answer any questions you have. Would definitely recommend to anyone with high balances that are drowning in debt. Was enrolled completely in two days time and had a peace of mind that things are gonna get better. Thank you everyone at National Debt Relief for making my life a little better.

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    Transparency

    Reviewed Jan. 24, 2018

    So far my experience with NDR has been amazing - they have always been very clear with expectations - what the program is and what it is not - they are honest and upfront with what will occur during the course of the program and provide support every step of the way. Not even three months in and one settlement already agreed to. It is not an ideal situation to be in an unmanageable credit card debt situation but this is a great option for those that can stomach the temporary impact to your credit. Thank you NDR!!

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    ProcessTransparency

    Reviewed Jan. 24, 2018

    I was referred to National Debt Relief by a co-worker and I’m truly grateful! I called NDR and explained my situation, they explained the process, I signed up and I’m happy I did! I would recommend NDR to everyone in need of debt relief.

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    StaffProcess

    Reviewed Jan. 24, 2018

    The process of learning and getting set up in the program was very efficient, but the team who helped me was very patient. I could tell they understood this is not easy for most people. The most important part is knowing I have them as a resource and as support through this.

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    Staff

    Reviewed Jan. 24, 2018

    My experience dealing with your company has been excellent. Both of the operators handling my application for debt relief were kind and courteous and did not rush me thru the application. They took the time and answered all of my questions. Thank you for the service they provide.

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    Process

    Reviewed Jan. 24, 2018

    After cancer the debit piled up as credit cards became a go to when I had to stop working. I tried many times to either consolidate or work off the agreements that I had made with creditors. It was a hard process. I finally decided to call and see what their program was about. Although taking a hit on my credit had already happened, I am grateful they were able to negotiate down our balances owed and we now feel like we are getting somewhere. Rebuilding our credit will be the next step. A step that would have taken us a lot longer without National Debt Relief.

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    Customer Service

    Reviewed Jan. 24, 2018

    From the start, I have felt very comfortable with NDR. I have been kept informed every step of the way. From the initial sign up to support questions, they have delivered quality service. Now that my bills are starting to get paid off, I am so thankful that I made that call.

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    Customer ServiceStaff

    Reviewed Jan. 24, 2018

    So far National Debt has made getting my debt resolved easy. I started working with National Debt in September of 2017. They have been great support and have already settled two of my accounts! The staff have been excellent to speak to on the phone and have answered any questions I have had. If you are needing assistance with credit card debt, I strongly recommend National Debt Relief!

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    Customer ServiceStaff

    Reviewed Jan. 24, 2018

    They worked hard for me to get my debt under control and eliminated! Friendly, helpful and non judgmental. I had tried to do it on my own but one call had such a weight lifted off me as we started the process to get me back on the right track and enjoying life again.

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    Customer ServiceStaff

    Reviewed Jan. 24, 2018

    Everyone I’ve talked to so far has been so knowledgeable and helpful. They’ve been patient and understanding and I really appreciate that. I’m really looking forward to being debt free and I can’t wait to get a call with news of my first settlement. Thanks!

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    Staff

    Reviewed Jan. 24, 2018

    I appreciate Brian’s honest opinion on my situation. Besides being a salesman, I asked him to be a real person and pretend he’s my friend or family. He was open and honest. I was happy with the service. I was very worried that I wasn’t making the right decision. But I am confident that this was the best decision for my credit, my future and my family. THANK YOU BRIAN!

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    Process

    Reviewed Jan. 24, 2018

    I was very apprehensive to start this program but was assured that this was going to get me where I wanted to be. I was someone who had to pay every bill on time and checked my score daily so it gave me a lot of anxiety to let those things go. After a few months into the program and about 5 settlements later I am finally starting to feel some relief! It does take a few months to get things moving but once you get that first settlement it makes it all worth it. There is finally a light at the end of the tunnel!

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    Customer ServiceStaff

    Reviewed Jan. 24, 2018

    Great customer service, application process was nice, smooth and easy. A friend of mine was telling me that she had NDR resolve her debt and was so happy with them and told me how great they worked with her; I’m so happy we had that conversation; I already feel so happy and am looking forward to being debt free and for a financial freedom life. Thank you so much National Debt Relief.

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    Customer ServicePriceStaff

    Reviewed Jan. 24, 2018

    I don't remember the exact number but I was in probably well over 12k in debt and maxed around 5 cards so my min. payments were extremely high and made it so I was paying just so I could keep my debt at a standstill. I heard over the radio of National Debt Relief and decided to go to them since I saw no end in sight to my credit debt problem since the interest got to a level I was working to just pay the extremely high monthly payments. I talked with one of their agents for hours before deciding to go for it and I am extremely grateful I did. It took only 2 years or less to get rid of it all through payments to them. They told me not to talk to them and stop making payments while they settle these for me. It took them only a couple months to come to an agreement with 2 of them.

    I continued to make payments to them and they would hold it so when they got a good offer from the creditors to settle with me they could pay them. They told me over and over if the creditors call me then to give them their number since they now were in control of my debt. If they didn't stop then to report them to National Debt Relief and they will personally make sure because apparently if you go to a company like National Debt Relief they take control of your debt so it's illegal for them to harass you over the phone and try lie to you. I got a couple and only one creditor kept going but that finally stopped. I am assuming because it was probably making them look foolish because they assuming would get fined and my case would get settled faster.

    I had a lot going on personally in my life so I appreciate that I knew that National Debt Relief's agents and attorneys were there for me. I eventually got all cards settled and paid National Debt Relief until I was good with the creditors and I knew this service wasn't free and ended up paying what I owed to the creditors. The difference was half of that money went to National Debt Relief for their services to make my debt back at $0 and to settle with them which would be a lot harder to do individually because I'm not a lawyer and don't have the hours and experience, so I was happy about the whole situation. They deserve every penny they earned and made my life better and now I can actually grow my money instead of staying in debt and continuing paying the creditors with no end in sight.

    It's been years since I did this but I will always give a great review on how National Debt Relief is as a company. I just want to say their agents every single time I called were so nice and upfront with me about everything. They told me what to do and not to do and every time they seemed to like helping me. I appreciate them for helping me back when I didn't realize how brutal debt can be and how fast you can fall in a trap. Everyone makes mistakes and National Debt Relief knows it and helped me get out and start over. I honestly don't know how bad my life would be if I didn't go to them. They are a company I will always trust and know will not scam me. Thank you so very much.

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    Reviewed Jan. 24, 2018

    I was surprised that the card was ready after opening my account. It was a fast service, and it’s perfect location that’s closer to work. I will not need to worry of leaving to work and get to the bank asap.

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    Reviewed Jan. 24, 2018

    I have been very happy with the work that this organization has done in helping me with settling my debts getting them to even lowering the amounts owed. Even using the portal has been easy. Seeing the debt go down has helped me want to figure out how to get it down faster still. Thanks again.

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    Reviewed Jan. 24, 2018

    I got behind with some bills and the National Debt Relief already starting paying off my debt. Thank you. I would recommend them to anyone. They really care and get you on the right track without going bankrupt. So I am excited to see early I pay my debts back.

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    Transparency

    Reviewed Jan. 24, 2018

    Very clear and detailed, covered all steps and answered all questions. Thank you. We have been looking for a direction to help us get a handle on paying down cards. We have been looking for more than a year. I have confidence that National Debt Relief will be the right choice for our assistance we have needed.

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    StaffProcess

    Reviewed Jan. 24, 2018

    Oscar was phenomenal and very informative. He helped us a lot and gave us very good details about the program. I did not realize that we were so far in the hole debt-wise but it was also comforting to hear that it was a favorable debt amount. I was skeptical about the program but Oscar took some of those fears away, now it just waits to be seen that this program works. Thank You!

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    Customer ServiceStaff

    Reviewed Jan. 24, 2018

    Lauren ** and the lady who did the welcome call for me were amazing. I finally get good better sleep knowing my debt will be attainable. This has been such a great learning experience. Life throws you curve balls, but thank goodness for National Debt Relief!

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    Customer ServiceStaffTransparency

    Reviewed Jan. 24, 2018

    My experience was great. All the Ones that helped Me were Great!!! Everything was explained well and I asked questions and they were answered well and if I had problems do not hesitate to call and all is getting set up in a first class manner.

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    StaffProcessTransparency

    Reviewed Jan. 24, 2018

    All of the representatives that I spoke with were very helpful and knowledgeable. They fully explained all of the details about the program and answered all of my questions in a timely manner. I am looking forward to working with you and have already recommended you to two of my coworkers.

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    Customer ServiceProcessTransparency

    Reviewed Jan. 24, 2018

    The introduction by Mia was excellent and clear. The welcome call from Fran **... I have to tell was very professional and clear... step by step. WE ARE VERY HAPPY TO GET INTO THE PROGRAM. We been recommended by friends... and of course at the end of the program... we will recommend to others. THANKS YOU.

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    Customer ServiceStaffTransparency

    Reviewed Jan. 24, 2018

    Every one of the agents I spoke with was very helpful and explained everything. Being that this is my first enrollment I'm looking forward to a long and prosperous year. I can't wait to see the outcome. Thanks for all the help, I was so surprised from all the information I was given. I'm glad I called them. Great crew. Good job.

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    Staff

    Reviewed Jan. 24, 2018

    I am excited to close this door. 1 down & 3 to go. I was quite surprised by how soon. Great job team. Keep the surprises coming. Yes I will recommend your services & skills to others you can bless. Yes you are blessing. A stress reliever. Thank you much.

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    Customer ServiceStaffTransparency

    Reviewed Jan. 24, 2018

    Both representatives were extremely helpful with everything. They carefully explained the enrollment and everything with it. They were also kind and followed the conversation as if I was a friend rather than customer. Will recommend this program if everything goes according to plan.

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    Reviewed Jan. 24, 2018

    I was drowning in debt and could not find my way out of it. I contacted National Debt Relief after searching for a way to honor my debts with a reasonable plan. With their assistance we have been able to have a plan that can help me get out of debt. I'm very grateful for their services. Thank God for this company!

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    Staff

    Reviewed Jan. 24, 2018

    My decision to apply for assistance with National Debt Relief was due to my financial state. I needed help to get back in control of my debt. NDR has provided me that help and all the people I spoke to were very professional and pleasant with concerns in assisting me without upsetting me further. I appreciate their kind concentrate efforts.

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    Staff

    Reviewed Jan. 24, 2018

    Wow, what a great experience, only thing was had a great time with Gary **. The first one I talked with he made me feel comfortable. After signing up with NDR I was transferred to another person, she went over the same things as Gary did and was more like a computer voice, needs to be more personal instead of like a Robot. Too early to tell if I made the right decisions but have a good feeling I did.

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    Reviewed Jan. 24, 2018

    I was beginning to get real dissatisfied until Yesterday and my first account was closed. I was very thankful since my husband passed away 6 months ago and this has taken my credit score down. I need to refinance an Equity Line on my home and can't until get my C score up. I'm very appreciated that they are now working on my accounts. I just want to say thanks for your Service.

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    StaffProcess

    Reviewed Jan. 24, 2018

    My experience in enrolling in the NDR program has been very pleasant and helpful. The representatives who worked with me, Miles and Karen, were both very professional, friendly, knowledgeable, thorough and efficient. They made what was a challenging thing to do much easier than I thought it would be. Thank you very much.

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    Customer ServiceStaff

    Reviewed Jan. 24, 2018

    I have had a pleasant experience so far. I am scared still, but excited to be on start to be out of debt! They were very good at walking me through everything! Both ladies were patient and understanding! I asked questions that they were happy to answer for me that day!

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    Reviewed Jan. 24, 2018

    I'm very impatient to get my creditors paid off and National Debt Relief company had 2 of my creditors already to get paid off super quick. They are very helpful in explaining what has to be done to get them paid off. Thank you.

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    Reviewed Jan. 24, 2018

    Unbelievably open and cooperative company. Dared to take my almost 100k debt and help me resolve it. Other companies would not even talk about it. I strongly recommend National Debt Relief to all that need help to resolve overwhelming and hard to structure and handle.

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    Customer ServicePriceStaffTransparency

    Reviewed Jan. 24, 2018

    I feel comfortable working with National Debt Relief. The rep talked to me over the phone and walked me through the steps that I needed to do along with my husband. Then they had a welcome call where they went over the ins and outs of how our payments work. They call me periodically and give me updates on my account. They also call me before or after they resolve anything to ask me if I agree to whatever settlement they have reached. National Debt Relief is easy to work with, and I was able to consolidate my debt. The cost has been good and I wish that I could put more into it so that I can pay the debt down faster. But for what I can afford at this time, I feel they’re working with me on it.

    They have resolved my biggest debt, and they did it first and relatively quickly. They have been able to reach out to some of my creditors and come to some resolutions for me where I’ve been able to pay off some of my debts, and they’re still working. I also get statements all the time, so I could see where my monthly payments are going towards and whether those would still be ongoing. They tell me not to get into any more debt, and I just need to monitor my online account more. I would definitely recommend National Debt Relief to a friend.

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    Customer ServicePriceStaffProcessTransparency

    Reviewed Jan. 24, 2018

    National Debt Relief is consolidating my debt and negotiating with my creditors. Going through the process was obviously not an easy thing for anybody to do but NDR made it very easy and seamless. They walked me through everything and I had very little to do. They legitimately answered every single question that I had and as uncomfortable as I felt going through the process, they didn't make feel like I was a criminal or a bad person. Customer service wise, they were very good. I have worked with Patrick more consistently but every time I've called, I have been able to get somebody on the line and I don't have to start from the beginning. They can literally pick up where I left off with the person that I talked to before.

    The payment plan was done at the very beginning. They looked at the amount of debt and they told me what amount I would need to get to the escrow account. They set the program up for a three-year term but I can pay more to get through the program quicker which is what I am doing now. In one instance, they were working with a specific creditor and they needed to take more money into my escrow. They called to inform me about that and they said it was going to be an acceptable amount so that we can settle the debt and I said yes. National Debt Relief has been financially life-saving for me when I was going through divorce and financial hardship. If I have to go through this process, I'm definitely glad that I chose National Debt Relief. Their service was definitely worth the cost.

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    Customer ServiceStaffProcess

    Reviewed Jan. 23, 2018

    Updated on 12/21/2018: Working with National Debt Relief has made life a lot easier. We were looking to get done on most of the medical debts, and now, we have two more debts to settle that they are taking care of. They would notify me when they are coming close to a settlement and see if I would okay it. I have to okay everything they do so they can't do anything otherwise. So far, they have always followed through and done what they said they were gonna do, which is a plus. They tell us what's gonna happen, and they're very thorough and considerate. Bill had another surgery at one time and they prolonged the payment for that month. The experience has been very good overall.

    Original Review: Yan was very professional with Bill and I every step of the way and went over the process with us twice. Yan told me when he would call and he was right on time. Yan was very patient with me and my ability with my phone. I cannot remember the man's name that did the final closing but he was very professional also.

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    Customer ServiceStaff

    Reviewed Jan. 23, 2018

    It was a very friendly and pleasant conversation, they responded to all questions with appropriate answers. Whenever they had to hang up to process information they promptly called back and didn't keep me on hold for extended periods of time. Overall very good service.

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    Staff

    Reviewed Jan. 23, 2018

    Sara was absolutely wonderful. She was patient and understanding - very reassuring. She was very good at what she did - knew exactly what to say and how to go about helping me - all at the same time very compassionate. Solomon was very much the same - very good at his job. They both were very thorough and comforting. An excellent experience - I was dreading and now so glad that I did.

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    StaffProcess

    Reviewed Jan. 23, 2018

    Jeff was awesome, never pushy and provided great service. Welcome committee was also great and were very patient. Thought this service would be cumbersome and was impressed with the quality of service I received. Recommend this process highly with great representatives.

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    Customer Service

    Reviewed Jan. 23, 2018

    Ronnie told us during our initial call that we were to change our contact info. for our Chase and Discover card to NDR. On the welcome call we were told by Mona not to do that. So it seemed that someone didn't have their facts straight which prompted us to cancel the call until we could get the right info. Ronnie was most apologetic. As of now everything seems to be in order, however we will see how things go from here.

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    Staff

    Reviewed Jan. 23, 2018

    I was a little skeptical and nervous about calling at first. Everyone I talked to was very nice and answered all my questions. They were very patient with me. I would recommend NDR to others. So far it has been a pleasant experience.

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    Customer ServiceStaffProcessTransparency

    Reviewed Jan. 23, 2018

    I was treated with great respect and patience. I appreciate deeply the in depth explanations of every step of the process. I was given phone numbers to easily reach out to you if I do not understand any element of the process. I appreciate the fact that I will be kept up to date on my progress of getting debt free through e-mail. Thank you!

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    Transparency

    Reviewed Jan. 23, 2018

    I really appreciated all the help that I received from y'all! All my questions have been answered nicely, and they have been transparent with me. Thank you for everything! I was so nervous before I had made any contact with y'all and with your help I will be out of debt, which is something I imagined would never happen.

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    StaffProcess

    Reviewed Jan. 23, 2018

    As we all know this can be an overwhelming process, but the representatives have made it a lot easier on my end. From the initial sign up to the welcome call! They’re an amazing team and have my recommendation for sure!

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    Customer ServiceStaffProcess

    Reviewed Jan. 23, 2018

    Lee ** was very nice, he made us feel at ease. He was very knowledgeable and he made the process easy to understand. I didn't get the person's name who made the welcome call, but she was very knowledgeable and friendly as well.

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    StaffProcessTransparency

    Reviewed Jan. 23, 2018

    Staff is very helpful and professional. They made the process very easy. My questions were all answered and everything about the program was explained fully. Jason who is my representative was very kind and offered great information about the company. He was very understanding and offered great financial advice during this hard time for me.

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    StaffProcessTransparency

    Reviewed Jan. 23, 2018

    Very pleased. The presentation was clear and informative. The intake rep was professional and courteous. The process was quick and easy to follow. I trust in the process and have all the confidence in National Debt Relief's ability to resolve my debt.

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    Customer ServiceStaffTransparency

    Reviewed Jan. 23, 2018

    My experience has been excellent. I joined 2 months ago and they have already settled one of my loans. The customer service team are educated and told me what my rights. I rate them an excellent. They told me about how the law works and how they would back me up. They are polite and courteous. They are backed up by the Better Business Bureau. They sent me a welcome packet that explained everything in great detail. I'm so happy that the stress of being in debt and behind on bills is almost behind me.

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    Staff

    Reviewed Jan. 23, 2018

    My first encounter with Loshanda was excellent. She had a wonderful way of explaining things in a way that I could understand along with lots of patience. I also appreciate Celeste who was very professional as well. My first encounter was such a good one that I feel confident in your company.

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    Customer Service

    Reviewed Jan. 23, 2018

    I am very pleased with my association with NDR. I will admit I was nervous at first. I had checked out some other companies to get help. However, National Debt Relief not only had the highest rating, but put me at ease right away with answering any questions I had. Even after signing the agreement, I was able to get in touch if not by phone, I could always rely on email in a very prompt time.

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    Customer ServiceStaff

    Reviewed Jan. 23, 2018

    I had contacted NDR and I received a phone call back promptly from the enrollment representative. I told him I wanted to think about it overnight and if he could call me back at noon and we discussed where I resided. He ended up calling me back at 9am my time because we were in different time zones. I sent him an email asking him to call me Monday at noon instead so I had the weekend to think about it. He then ended up calling me on Saturday at 9am. I have indicated these times for call because I am going to make myself available in a confidential location. Having NDR calling me outside of those arranged times is extremely stressful.

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    Process

    Reviewed Jan. 23, 2018

    The process was extremely quick and simple, I look forward to my financial freedom working with NDR. I am happy to know that my debt being resolved will be their ultimate goal. I would recommend anyone to join National Debt Relief.

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    Reviewed Jan. 23, 2018

    National Debt Relief was able to get one of my creditors to agree to only 40% of what I owed! From the initial application to the agreement on negotiation, they've made the process easy and stress free. After only a few months, we're nearly half-way to being out of credit card debt. We couldn't be more grateful.

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    Customer ServiceTransparency

    Reviewed Jan. 23, 2018

    Excellent explanation. Answered all the questions promptly and with knowledge. I would like to write more. I just sign with the company. I hope all my next experience will be that good like the one I had in the time to sign in.

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    Transparency

    Reviewed Jan. 23, 2018

    I had a really positive experience with NDR. They walked me through everything and explained everything in detail so I knew exactly what I was getting into in this contract. I really fell behind in my finances and it felt crippling, thankfully I am signed up with this program and I'm excited to be debt free.

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    StaffTransparency

    Reviewed Jan. 23, 2018

    Marcus assisted me with getting set up. I was initially calling just for some information, but he went above and beyond that and helped me fully understand what was going on with my debt and the road to being debt free. Some of it sounded a bit scary, but he explained everything to me and now I am excited to start this journey. Would definitely recommend anyone who is stuck in debt, to consider National Debt Relief as an option.

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    Reviewed Jan. 23, 2018

    You guys have worked very hard for me and I am excited about being your client. If I ever have a friend who needs help with their creditors National Debt Relief will be my recommendation. Thank for all that you have done for me and my family.

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    Customer Service

    Reviewed Jan. 23, 2018

    One of my debts was settled for a portion of the amount owed. I am pleased so far with the outcome. I hope to receive a letter of closure from the account once paid. I did receive an email notification from NDR advising of the payment schedule for the settled debt which was nice.

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    Staff

    Reviewed Jan. 23, 2018

    Very professional. Very cooperative. Lot of knowledge and information and very dependable. Feel very comfortable and relieved not stressed out and appreciate it. Thank you guys for being there. It's a relief knowing that some help is out there. Is a pleasure working with you guys with this company and I would definitely recommend this company if anyone else is in the same position that I am.

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    Staff

    Reviewed Jan. 23, 2018

    Very helpful, kind, and thorough. I was able to proceed with confidence with their help. I'm excited to move on from my debt, and start fresh from scratch. Thanks again for all the help, and will keep in touch for any question and concerns moving forward.

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    StaffProcessTransparency

    Reviewed Jan. 23, 2018

    Brian and Vanessa were awesome helping me out. They were intuitive, informative, and explained the entire process in full detail. They contacted me frequently and/or immediately to keep me up to date on the process and were very friendly to work with. I'm happy to be able to resolve these issues and thankful you hire people like Brian and Vanessa to help those of us that are struggling with debt.

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    Reviewed Jan. 23, 2018

    I am very grateful that I found this company. When I was drowning in debt, they threw me a life preserver. My creditors are paid and I can sleep at night. Without a doubt, I would highly recommend National Debt Relief to anyone who has found themselves in an overwhelming debt situation.

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    Staff

    Reviewed Jan. 23, 2018

    Easy to accept offer and to get hold of customer agent. Great reduction of loan/credit. Huge advantage is also interests are frozen as soon as I sign contract with NDR and payments go straight to pay the credits. Definitely recommend to family and friends

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    Staff

    Reviewed Jan. 23, 2018

    NDR has been able to resolve 2 debts in a relatively short period of time without time. They have been very helpful & flexible with my deposit schedule. Hoping to continue to resolve my outstanding debt quickly. NDR is a great help thats much appreciated.

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    StaffProcess

    Reviewed Jan. 23, 2018

    Both associates were very helpful. They helped me to understand it better and made the process easy to get done. I was very stress before I meet them but now I am less stress. I am able to focus on my health not my debts.

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    StaffProcess

    Reviewed Jan. 23, 2018

    Everything was easy to do. All workers were helpful. They answered my questions and appeared knowledgeable about the process. They made me feel comfortable and genuinely like they wanted to help. I have no complaints about the process up to this point.

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    Staff

    Reviewed Jan. 23, 2018

    When we signed up with them I did not like the effect it had on our credit score but we understood it will get better. These people are great in talking and prompt in taking action on your cases. So far we have been with them since September and 3 places have taken the quotes. Thanks for the work.

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    Transparency

    Reviewed Jan. 23, 2018

    These guys were awesome, explained everything well and I’m happy to say that I won’t have to make so many payments per month and be debt free in 42 months. My credit would be affected for a little bit but it would go back up eventually. Starting today I feel free of debt already.

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    Staff

    Reviewed Jan. 23, 2018

    I am very pleased to say that both William and Blake made my first step of becoming debt free so easy and stress free. I felt at ease speaking with both of them. I would definitely recommend National Debt Relief to people I know who need help with their debt.

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    StaffProcess

    Reviewed Jan. 23, 2018

    So far I'm very happy with the service. Thank you for all of your help. The reps are really helpful and make you feel comfortable. This process has been a lot easier then I thought. Thank you for all of the help! So far so good!

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    Customer ServiceStaff

    Reviewed Jan. 23, 2018

    The experience with customer service, most specifically Allison ** was wonderful. I highly recommend the service and appreciate all of the guidance and assistance! Throughout the signup process from beginning to end, the team took the time to answer questions and have patience in leading me to the best choices for my scenario.

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    StaffProcess

    Reviewed Jan. 23, 2018

    We are drowning in debt and we are looking for a lifeline. We just started this process and have been met with caring and sympathetic people that have thrown us a vest and we have put it on and we will see how we make out. So far the people we have spoken with have been knowledgeable and caring. We will see down the line how the process goes and we pray we come out ok on the other side.

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    Staff

    Reviewed Jan. 23, 2018

    Very easy to work with and they take the stress and hassle out of trying to control any debt situations. Once you have them on your team, they handle talking with the creditors and scheduling payments for significantly less than originally owed. My first account was just settled and will be finalized in under 6 months. I had assumed it would be years without this service.

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    Customer ServiceStaff

    Reviewed Jan. 23, 2018

    I have been a member since late 2016. The customer service representatives have always been courteous and professional. The service has worked with me during a couple of hiccups in my life. Most of my creditors have agreed on settlements and I expect them all to be complete before the closing of 2018. National Debt Relief has saved me a lot of time, aggravation not to mention money. They really do what they say. Thank you.

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    Customer ServiceStaffProcessTransparency

    Reviewed Jan. 23, 2018

    He was very patient, Anthony walked me thru all my forms on my email account. He explained the program and helped me with any information I needed. He always returned my calls and explained in detail about the program. He did a soft credit check and explained in detailed what the program can do for me and how much money I would be saving. Also how it would impact my credit and the difference between a bk.

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    Process

    Reviewed Jan. 23, 2018

    Both Katie and Mona did a great job of explaining the program... very knowledgeable and professional. I felt as there was no judgement on their part. I would recommend National Debt Relief to anyone interested.

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    StaffProcess

    Reviewed Jan. 23, 2018

    Both Hayley ** and David ** were professional and attentive to my questions and concerns. These agents went over every form and condition to the program with ease and My enrollment went very smoothly which I greatly appreciate. Thank you.

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    Process

    Reviewed Jan. 23, 2018

    The gentlemen that assisted me were very helpful in explaining the entire process and how beneficial this step is towards my financial debt relief. The agreement was easy to read and I loved the fact that the representative went over the agreement in detail. Thank you so much!

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    StaffProcess

    Reviewed Jan. 23, 2018

    From the beginning to the end of this process, the representatives that helped me were awesome! They were very thorough in explaining how everything works and what I could expect during the process. They were also very friendly and patient which made me feel comfortable discussing my financial issues.

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    Customer ServiceProcess

    Reviewed Jan. 23, 2018

    Choosing National Debt Relief became a no-brainer after speaking with the representative. Not only do they provide you with information to make a sound decision, but they also provide guidance and answer any questions you may have. The most important part of this entire process was the way my questions were answered. Not only were they answered immediately without having to be placed on hold, but they were answered with facts and an educated response. My wife and I are very excited to be part of this program and cannot wait to enjoy our soon to be, "new financial future".

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    StaffProcessTransparency

    Reviewed Jan. 23, 2018

    The staff was very helpful and explained the process very well. The program is starting faster than I thought it would. I am happy that the debt can be settled quickly. I tried to get consolidation loans but I couldn't qualify for one due to income level.

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    StaffProcess

    Reviewed Jan. 23, 2018

    Both of my representatives were knowledgeable, answered any questions I had, and provided clarification to all of my questions! I feel confident that I will be able to work the program and get rid of the debt I have, and then get my credit score up! Great start to this program, hope it stays that way!

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    StaffTransparency

    Reviewed Jan. 23, 2018

    My counselors were patient and understanding. They explained each detail and helped me with the paperwork. They answered all my questions and left me with a resource to contact them if I had any problems. I am grateful for their assistance in this stressful time.

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    Staff

    Reviewed Jan. 23, 2018

    Easy to work with and friendly professional staff. Has made my stress level go down with their help on dealing with my creditors. They always keep me updated and work hard to make the best possible deal for me. It has been a great experience. Only regret is that I didn’t do it sooner.

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    Customer ServiceStaff

    Reviewed Jan. 23, 2018

    Best decision I've ever made!!! I was up to my eyeballs in debt and National Debt Relief saved me from drowning in the debt. They really care about "you" and making your life way easier. They'll answer all of your questions and are very detailed.

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    Customer ServiceStaff

    Reviewed Jan. 23, 2018

    I have never done this sort of credit card settlement or payments and it is the best decision I had made and even better with National Debt relief. They have knowledgeable, helpful and all the things you need to make you feel comfortable in your decision. Always ready to answer and support the needs of their clients taking care of them at every step.

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    Customer ServiceTransparency

    Reviewed Jan. 23, 2018

    I received a prompt response and transparent and comprehensive communication about National Debt Relief as well as the process I should expect to go through to restore my credit. I'm looking forward to working with my advisor with expectations that the plan we have in place will successfully restore my credit and financial strength.

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    Staff

    Reviewed Jan. 23, 2018

    Everyone I talked to from Kyree to the welcome team were very courteous and nice and knew their stuff. They were very helpful in getting me set up for debt relief and so happy I heard about it. I can relieve debt and payments and get back on track.

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    Verified purchase

    Reviewed Jan. 23, 2018

    National Debt Relief has done everything so far that they promised to do and have kept me informed. This is a team effort and I would prefer a more personal contact option but never-the-less the goal is near and that's what I hoped for.

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    Customer ServiceStaff

    Reviewed Jan. 23, 2018

    I was very pleased with the customer service from both representatives. They seemed excited about helping me get out of this debt. They both gave me confidence and assurance that I am making the right choice in choosing them for help to relief my debt.

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    Customer ServiceStaff

    Reviewed Jan. 23, 2018

    Everyone that helped me was on point and very friendly. They act like they care about you and wanting to help you. I just hope this is really the right thing for me. They listen to you and answer any questions you have. I would recommend this to others that are struggling.

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    Customer ServiceStaffTransparency

    Reviewed Jan. 23, 2018

    From my initial point of contact, Shawn **, to my welcome call from the client success team, I felt well cared for. Everything was explained in great detail, and in a way I could understand. I genuinely feel that they have my best interests at heart.

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    StaffProcess

    Reviewed Jan. 23, 2018

    I just completed enrollment with NDR, and, thus far, everyone I have spoken with has been courteous, friendly and helpful. I am expecting the rest of this process to continue to be just as smooth and simple as it has been so far. Thank you for your assistance.

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    Verified purchase

    Reviewed Jan. 23, 2018

    My Debt relief has been handled by National Debt Relief fast and accurately. I would recommend this establishment to anyone who has fallen in debt to be cleaned up. I thank you National Debt for your help in relieving my backpack of debt that I have been carrying.

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    Customer ServiceStaff

    Reviewed Jan. 23, 2018

    The person I talked with on phone was very helpful and showed a lot of patience with me. Very good job. Thank you again Asia. She deserve a lot credit. She fully talked me through the paperwork and what to expect. You get an a+ in my book.

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    StaffProcess

    Reviewed Jan. 23, 2018

    The team helping me were friendly and accurate. They worked hard to meet my needs. Eris ** especially did very well making sure I understood the process and helped me step by step through the process. I would recommend this process to a friend if needed.

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    Customer ServiceStaff

    Reviewed Jan. 23, 2018

    Great experience... Understanding and provided great help... After ending initial call and approval I was able to feel some relief. Wanting to be able to pay these debts off quickly and with as little stress as possible. I believe I will be able to do so now.

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    StaffProcess

    Reviewed Jan. 23, 2018

    My experience with NDR was better than I could have ever expected. They were very professional and had a nice way of making me feel ok about my financial dilemma. They made the process very simple to understand and were very patient as they guided me through each step.

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    Customer ServiceStaff

    Reviewed Jan. 23, 2018

    Overall the experience was very professional and personal. Our only comment is that when people were reviewing the various documents over the phone they spoke very quickly. Several times we had to ask the employee to slow down so that we could understand what was being said. This applies to the interview, application and welcome letter calls.

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    StaffProcessTransparency

    Reviewed Jan. 23, 2018

    We are just getting started in the program, but everyone has been very friendly and helpful. The process has been easy to progress through and all information is thoroughly explained. We are looking forward to working through this process with NDR and getting out of debt!

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    Process

    Reviewed Jan. 23, 2018

    I initially started this process a few days ago, so it’s a bit early for me to form an accurate opinion about National Debt Relief. However, with that being said, so far I can say I really like what I’ve experienced. No one likes to admit out loud that they’ve had problems managing their money & expenditures and have gotten themselves into a huge financial bind. Admitting you have a problem is always the first and, by far, most painful step, and a person is always afraid of the possible reaction & potential judgement of others. National Debt Relief has not judged me on my mistakes and has shown nothing but support & willingness to help me dig myself out of this deep financial hole, and I appreciate that very much. They’ve been upfront on how the process will work and some of the short-term ramifications I will experience as I start digging my way out of this hole.

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    Verified purchase

    Reviewed Jan. 23, 2018

    I was on Workmanship Comp. for 10 years and it ran out so I had to retire and it cut the money I was getting. And calling y'all has put me in a better place and I feel like I've had a 100lbs lifted. Thank you for all your help.

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    Reviewed Jan. 23, 2018

    The Best help and assist you can get! Thank you to all of you! And the best of all! Ed, who stay by my side in the need of help. I am now somewhat lesser of problems that have been added on me by other and feel hold must better in day to day health matters, again thank you.

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    StaffProcess

    Reviewed Jan. 23, 2018

    Initially, I had a a little trouble getting through my assigned agent. But the gentleman, Marvin **, who listened to my issues and responded with excellent assistance helped through the process with a kind and respectful attitude. As it is early in the process, I can't say how it will assist me in the long term. But if my experience at the outset is any evidence, I am confident it will turn out very well. Thank You!

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    Customer ServiceStaff

    Reviewed Jan. 23, 2018

    I've been signed up with National Debt Relief for a few months now and so far the experience has been a good one. I'm on my way of having four of my cards paid off already. Very nice people to speak with and the response on any questions is fast. Would recommend them to anyone that is at the end and don't know what to do next. Don't wait until you are behind on things.

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    Staff

    Reviewed Jan. 23, 2018

    I have been very happy with the company so far. Everything that they said they would do, they have done. They are very professional, friendly, and considerate. Every time I submitted a document and requested action, they took care of it and I received a feedback within 24 hours.

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    Customer ServiceStaff

    Reviewed Jan. 23, 2018

    They work very well with me... and i really appreciate all their efforts... Whenever I call they always take the time out to answer all my questions and make sure I receive the best results... Thanks guys for the continued hard work and dedication towards helping me being debt free.

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    Verified purchase

    Reviewed Jan. 23, 2018

    I have had great experience with National Debt Relief. They are helping me get all my collections down so I can apply to get a home loan. So I can finally own my own home. I look forward to finishing off and having better credit that will help lower my interest rates. Thank you NDR.

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    Verified purchase

    Reviewed Jan. 23, 2018

    I only started this program several months ago and I’m very pleased to see that NDR has been able to get a settlement offer from one of my creditors is already! For anyone seeking debt relief this is the way to go. Just stick with the program and see the results!

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    Customer ServiceStaffProcess

    Reviewed Jan. 23, 2018

    From the very beginning last August and including my latest experience of adding another debt into our program to settle our debt, we have been treated respectfully and with efficiency. We have already seen some of our debt negotiated and settled. That is Great! The new debt we added is high. National Debt customer service listened to me and worked with me to include the debt at a monthly rate to our dedicated savings account that my husband and I can manage. I would recommend them to anyone. Great service. I am so pleased. I have hope that my debt will be gone on the date we negotiated and my husband and I can better enjoy our retirement. Thank you National Debt Relief.

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    Customer ServiceStaffTransparency

    Reviewed Jan. 23, 2018

    Workers are happy to answer any questions. Are knowledgeable of information and have good customer service skills. They even ask you if you have more questions after you are done, means they are very transparent in their service. I also like the fact that they send me copies of everything discussed over the phone.

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    Customer ServiceStaff

    Reviewed Jan. 23, 2018

    We have had to talk to way to many people and having to discuss Everything over and over and over again is ridiculous, 5 people involved is unnecessary, some are very rude and will not listen to the customer and the person calling for your help, if I would have known I would have had to deal with that many people and like 10 phone calls. I would have gone with another company.

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    StaffProcessTransparency

    Reviewed Jan. 23, 2018

    NDR has a wonderful customer support staff that are extremely knowledgeable in their work and really know how to give great explanations for the programs they offer. They are quick while being thorough. And the process is seamless! I have already had 3 accounts paid off in better terms than originally quoted. I’m a happy customer.

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    Staff

    Reviewed Jan. 23, 2018

    I would recommend to a friend for sure! They have done wonders with my debt in a short period of time. I wish I would have found them sooner. What a relief they truly are. I now can finally start rebuilding my credit and get the home that I have always wanted.

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    Staff

    Reviewed Jan. 23, 2018

    Alban was extremely friendly and made me feel comfortable with my decision to consolidate as I was unsure about debt relief companies. He didn't make me feel like I was unworthy because I have so much debt. I am very satisfied so far with doing business with your company.

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    Process

    Reviewed Jan. 23, 2018

    I have been in the program about 6 months now, and two of my debts have been settled for about have the amount due. It's exciting, because I actually was sure if the program would work for me. So far so good.

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    Staff

    Reviewed Jan. 23, 2018

    Excellent service. I will recommend to my friends and family. They very helpful and friendly. They make feel welcome. Thank you for the great experience. They are the best. I have no regrets. So far everything is been good. All they said to me I have seen it.

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    Customer Service

    Reviewed Jan. 23, 2018

    I have been with National Debt Relief for almost a year and is going good so far. 2 of our debts have been settled and more in the works. Can't wait to be debt free. We received emails letting us know where are and what is going on. No fail.

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    Customer ServiceStaffProcessTransparency

    Reviewed Jan. 23, 2018

    Everyone was very professional, helpful, and knowledgable. The program was completely explained to me and all my questions were answered. I am very happy with the experience. I was nervous calling because I was not sure if I would be able to get any help and when I hung up the call I was very relieved that NDR was able to provide me with the help that I need!

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    Customer ServiceStaffProcess

    Reviewed Jan. 23, 2018

    I never felt embarrassed during this process. All that I spoke with were very reassuring and professional. It was an easy process and I appreciate how they checked for understanding throughout the entire process. They were very flexible due to my schedule and made themselves available when I had time to fit in a call.

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    Customer ServiceStaff

    Reviewed Jan. 23, 2018

    Very helpful team, they resolve my problems with creditors one at a time and keep me informed and all the process of my account, after the call with the specialist and got approve for the program they get to work on my case right of way. I'll recommend this company and their program to everyone on trouble.

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    Reviewed Jan. 23, 2018

    A recent debt resolution with one of my Creditors was handled professionally and courteously. Thank you! It was a pleasure working with them to resolve this debt and I look forward to working again with them in the future to resolve the remaining two accounts.

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    Customer ServiceStaffProcess

    Reviewed Jan. 23, 2018

    They are very explaining of helping to get started on the program I would definite invite my friends. I am exciting about starting the program and I'm ready to see how they fixing to help get these debts paid and stop the harassing phone calls.

    Updated 04/09/18: National Debt Relief is totally awesome. They work with you during hardship and work hard to get you debt free. So far I only been with the program for 3 months and they have got 3 great settlements already. Great company to work with.

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    Staff

    Reviewed Jan. 23, 2018

    Representatives were very professional and helpful. I would definitely recommend this to my family and friends. So far everything’s going great and I’m very happy that I choose this National Debt Relief. Since day 1 I’ve been working with Eric ** and he been extremely helpful and made everything so easy for me. Thank you.

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    Customer ServiceTransparency

    Reviewed Jan. 23, 2018

    Discover was offering us a settlement. I received a email from you guys and I called so you could explain it to me, I was told everything, he explained everything so I could understand it. Very happy, can’t wait till we’re offered another settlement I’m hoping to be able to pay off soon.

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    StaffTransparency

    Reviewed Jan. 23, 2018

    Very accommodating. I was very apprehensive and nervous but he (Darnell) was very good about reviewing and repeated what he had already explained. Information was spelled out very nicely and I have documentation to refer to should I need to. Thank you for your assistance.

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    Process

    Reviewed Jan. 23, 2018

    Anyone going through issues with debt know how stressful it can be. NDR was very thorough at explaining options and explaining the process of what I chose to do. I now have a peace of mind that in a few short years I will be debt free and my credit will be on the mend. Finally a light at the end of the tunnel.

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    National Debt Relief Company Information

    Social media:
    Company Name:
    National Debt Relief
    Company Type:
    Private
    Year Founded:
    2009
    Address:
    180 Maiden Lane, 30th Floor
    City:
    New York
    State/Province:
    NY
    Postal Code:
    10038
    Country:
    United States
    Website:
    www.nationaldebtrelief.com

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