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National Debt Relief Reviews

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Edited by: Amanda Futrell
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About National Debt Relief

National Debt Relief is one of the largest debt settlement companies in the U.S. Founded in 2009, National Debt Relief negotiates with creditors to reduce how much you owe on unsecured debts such as credit cards, personal loans, medical bills, private student loans and collections. It offers personalized plans to help you resolve debt, along with support from dedicated debt specialists.

Visit www.nationaldebtrelief.com
Pros
  • Free consultation with debt coach
  • Free debt relief quote
  • Numerous accreditations
  • Professional and responsive customer support
  • Easy enrollment process
Cons
  • Fees can reduce overall savings
  • Not available in all states

National Debt Relief Reviews

Over 50k reviews since 2016

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    How do I know I can trust these reviews about National Debt Relief?
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    Page 209 Reviews 41235 - 41435
    Verified purchase
    Staff

    Reviewed Jan. 23, 2018

    Very professional. Very cooperative. Lot of knowledge and information and very dependable. Feel very comfortable and relieved not stressed out and appreciate it. Thank you guys for being there. It's a relief knowing that some help is out there. Is a pleasure working with you guys with this company and I would definitely recommend this company if anyone else is in the same position that I am.

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    Staff

    Reviewed Jan. 23, 2018

    Very helpful, kind, and thorough. I was able to proceed with confidence with their help. I'm excited to move on from my debt, and start fresh from scratch. Thanks again for all the help, and will keep in touch for any question and concerns moving forward.

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    StaffProcessTransparency

    Reviewed Jan. 23, 2018

    Brian and Vanessa were awesome helping me out. They were intuitive, informative, and explained the entire process in full detail. They contacted me frequently and/or immediately to keep me up to date on the process and were very friendly to work with. I'm happy to be able to resolve these issues and thankful you hire people like Brian and Vanessa to help those of us that are struggling with debt.

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    Reviewed Jan. 23, 2018

    I am very grateful that I found this company. When I was drowning in debt, they threw me a life preserver. My creditors are paid and I can sleep at night. Without a doubt, I would highly recommend National Debt Relief to anyone who has found themselves in an overwhelming debt situation.

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    Staff

    Reviewed Jan. 23, 2018

    Easy to accept offer and to get hold of customer agent. Great reduction of loan/credit. Huge advantage is also interests are frozen as soon as I sign contract with NDR and payments go straight to pay the credits. Definitely recommend to family and friends

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    Staff

    Reviewed Jan. 23, 2018

    NDR has been able to resolve 2 debts in a relatively short period of time without time. They have been very helpful & flexible with my deposit schedule. Hoping to continue to resolve my outstanding debt quickly. NDR is a great help thats much appreciated.

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    StaffProcess

    Reviewed Jan. 23, 2018

    Both associates were very helpful. They helped me to understand it better and made the process easy to get done. I was very stress before I meet them but now I am less stress. I am able to focus on my health not my debts.

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    StaffProcess

    Reviewed Jan. 23, 2018

    Everything was easy to do. All workers were helpful. They answered my questions and appeared knowledgeable about the process. They made me feel comfortable and genuinely like they wanted to help. I have no complaints about the process up to this point.

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    Staff

    Reviewed Jan. 23, 2018

    When we signed up with them I did not like the effect it had on our credit score but we understood it will get better. These people are great in talking and prompt in taking action on your cases. So far we have been with them since September and 3 places have taken the quotes. Thanks for the work.

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    Transparency

    Reviewed Jan. 23, 2018

    These guys were awesome, explained everything well and I’m happy to say that I won’t have to make so many payments per month and be debt free in 42 months. My credit would be affected for a little bit but it would go back up eventually. Starting today I feel free of debt already.

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    Staff

    Reviewed Jan. 23, 2018

    I am very pleased to say that both William and Blake made my first step of becoming debt free so easy and stress free. I felt at ease speaking with both of them. I would definitely recommend National Debt Relief to people I know who need help with their debt.

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    StaffProcess

    Reviewed Jan. 23, 2018

    So far I'm very happy with the service. Thank you for all of your help. The reps are really helpful and make you feel comfortable. This process has been a lot easier then I thought. Thank you for all of the help! So far so good!

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    Customer ServiceStaff

    Reviewed Jan. 23, 2018

    The experience with customer service, most specifically Allison ** was wonderful. I highly recommend the service and appreciate all of the guidance and assistance! Throughout the signup process from beginning to end, the team took the time to answer questions and have patience in leading me to the best choices for my scenario.

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    StaffProcess

    Reviewed Jan. 23, 2018

    We are drowning in debt and we are looking for a lifeline. We just started this process and have been met with caring and sympathetic people that have thrown us a vest and we have put it on and we will see how we make out. So far the people we have spoken with have been knowledgeable and caring. We will see down the line how the process goes and we pray we come out ok on the other side.

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    Staff

    Reviewed Jan. 23, 2018

    Very easy to work with and they take the stress and hassle out of trying to control any debt situations. Once you have them on your team, they handle talking with the creditors and scheduling payments for significantly less than originally owed. My first account was just settled and will be finalized in under 6 months. I had assumed it would be years without this service.

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    Customer ServiceStaff

    Reviewed Jan. 23, 2018

    I have been a member since late 2016. The customer service representatives have always been courteous and professional. The service has worked with me during a couple of hiccups in my life. Most of my creditors have agreed on settlements and I expect them all to be complete before the closing of 2018. National Debt Relief has saved me a lot of time, aggravation not to mention money. They really do what they say. Thank you.

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    Customer ServiceStaffProcessTransparency

    Reviewed Jan. 23, 2018

    He was very patient, Anthony walked me thru all my forms on my email account. He explained the program and helped me with any information I needed. He always returned my calls and explained in detail about the program. He did a soft credit check and explained in detailed what the program can do for me and how much money I would be saving. Also how it would impact my credit and the difference between a bk.

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    Process

    Reviewed Jan. 23, 2018

    Both Katie and Mona did a great job of explaining the program... very knowledgeable and professional. I felt as there was no judgement on their part. I would recommend National Debt Relief to anyone interested.

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    StaffProcess

    Reviewed Jan. 23, 2018

    Both Hayley ** and David ** were professional and attentive to my questions and concerns. These agents went over every form and condition to the program with ease and My enrollment went very smoothly which I greatly appreciate. Thank you.

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    Process

    Reviewed Jan. 23, 2018

    The gentlemen that assisted me were very helpful in explaining the entire process and how beneficial this step is towards my financial debt relief. The agreement was easy to read and I loved the fact that the representative went over the agreement in detail. Thank you so much!

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    StaffProcess

    Reviewed Jan. 23, 2018

    From the beginning to the end of this process, the representatives that helped me were awesome! They were very thorough in explaining how everything works and what I could expect during the process. They were also very friendly and patient which made me feel comfortable discussing my financial issues.

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    Customer ServiceProcess

    Reviewed Jan. 23, 2018

    Choosing National Debt Relief became a no-brainer after speaking with the representative. Not only do they provide you with information to make a sound decision, but they also provide guidance and answer any questions you may have. The most important part of this entire process was the way my questions were answered. Not only were they answered immediately without having to be placed on hold, but they were answered with facts and an educated response. My wife and I are very excited to be part of this program and cannot wait to enjoy our soon to be, "new financial future".

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    StaffProcessTransparency

    Reviewed Jan. 23, 2018

    The staff was very helpful and explained the process very well. The program is starting faster than I thought it would. I am happy that the debt can be settled quickly. I tried to get consolidation loans but I couldn't qualify for one due to income level.

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    StaffProcess

    Reviewed Jan. 23, 2018

    Both of my representatives were knowledgeable, answered any questions I had, and provided clarification to all of my questions! I feel confident that I will be able to work the program and get rid of the debt I have, and then get my credit score up! Great start to this program, hope it stays that way!

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    StaffTransparency

    Reviewed Jan. 23, 2018

    My counselors were patient and understanding. They explained each detail and helped me with the paperwork. They answered all my questions and left me with a resource to contact them if I had any problems. I am grateful for their assistance in this stressful time.

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    Staff

    Reviewed Jan. 23, 2018

    Easy to work with and friendly professional staff. Has made my stress level go down with their help on dealing with my creditors. They always keep me updated and work hard to make the best possible deal for me. It has been a great experience. Only regret is that I didn’t do it sooner.

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    Customer ServiceStaff

    Reviewed Jan. 23, 2018

    Best decision I've ever made!!! I was up to my eyeballs in debt and National Debt Relief saved me from drowning in the debt. They really care about "you" and making your life way easier. They'll answer all of your questions and are very detailed.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Jan. 23, 2018

    I have never done this sort of credit card settlement or payments and it is the best decision I had made and even better with National Debt relief. They have knowledgeable, helpful and all the things you need to make you feel comfortable in your decision. Always ready to answer and support the needs of their clients taking care of them at every step.

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    Customer ServiceTransparency

    Reviewed Jan. 23, 2018

    I received a prompt response and transparent and comprehensive communication about National Debt Relief as well as the process I should expect to go through to restore my credit. I'm looking forward to working with my advisor with expectations that the plan we have in place will successfully restore my credit and financial strength.

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    Staff

    Reviewed Jan. 23, 2018

    Everyone I talked to from Kyree to the welcome team were very courteous and nice and knew their stuff. They were very helpful in getting me set up for debt relief and so happy I heard about it. I can relieve debt and payments and get back on track.

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    Verified purchase

    Reviewed Jan. 23, 2018

    National Debt Relief has done everything so far that they promised to do and have kept me informed. This is a team effort and I would prefer a more personal contact option but never-the-less the goal is near and that's what I hoped for.

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    Customer ServiceStaff

    Reviewed Jan. 23, 2018

    I was very pleased with the customer service from both representatives. They seemed excited about helping me get out of this debt. They both gave me confidence and assurance that I am making the right choice in choosing them for help to relief my debt.

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    Customer ServiceStaff

    Reviewed Jan. 23, 2018

    Everyone that helped me was on point and very friendly. They act like they care about you and wanting to help you. I just hope this is really the right thing for me. They listen to you and answer any questions you have. I would recommend this to others that are struggling.

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    Customer ServiceStaffTransparency

    Reviewed Jan. 23, 2018

    From my initial point of contact, Shawn **, to my welcome call from the client success team, I felt well cared for. Everything was explained in great detail, and in a way I could understand. I genuinely feel that they have my best interests at heart.

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    StaffProcess

    Reviewed Jan. 23, 2018

    I just completed enrollment with NDR, and, thus far, everyone I have spoken with has been courteous, friendly and helpful. I am expecting the rest of this process to continue to be just as smooth and simple as it has been so far. Thank you for your assistance.

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    Verified purchase

    Reviewed Jan. 23, 2018

    My Debt relief has been handled by National Debt Relief fast and accurately. I would recommend this establishment to anyone who has fallen in debt to be cleaned up. I thank you National Debt for your help in relieving my backpack of debt that I have been carrying.

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    Customer ServiceStaff

    Reviewed Jan. 23, 2018

    The person I talked with on phone was very helpful and showed a lot of patience with me. Very good job. Thank you again Asia. She deserve a lot credit. She fully talked me through the paperwork and what to expect. You get an a+ in my book.

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    StaffProcess

    Reviewed Jan. 23, 2018

    The team helping me were friendly and accurate. They worked hard to meet my needs. Eris ** especially did very well making sure I understood the process and helped me step by step through the process. I would recommend this process to a friend if needed.

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    Customer ServiceStaff

    Reviewed Jan. 23, 2018

    Great experience... Understanding and provided great help... After ending initial call and approval I was able to feel some relief. Wanting to be able to pay these debts off quickly and with as little stress as possible. I believe I will be able to do so now.

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    Verified purchase
    StaffProcess

    Reviewed Jan. 23, 2018

    My experience with NDR was better than I could have ever expected. They were very professional and had a nice way of making me feel ok about my financial dilemma. They made the process very simple to understand and were very patient as they guided me through each step.

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    Customer ServiceStaff

    Reviewed Jan. 23, 2018

    Overall the experience was very professional and personal. Our only comment is that when people were reviewing the various documents over the phone they spoke very quickly. Several times we had to ask the employee to slow down so that we could understand what was being said. This applies to the interview, application and welcome letter calls.

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    StaffProcessTransparency

    Reviewed Jan. 23, 2018

    We are just getting started in the program, but everyone has been very friendly and helpful. The process has been easy to progress through and all information is thoroughly explained. We are looking forward to working through this process with NDR and getting out of debt!

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    Process

    Reviewed Jan. 23, 2018

    I initially started this process a few days ago, so it’s a bit early for me to form an accurate opinion about National Debt Relief. However, with that being said, so far I can say I really like what I’ve experienced. No one likes to admit out loud that they’ve had problems managing their money & expenditures and have gotten themselves into a huge financial bind. Admitting you have a problem is always the first and, by far, most painful step, and a person is always afraid of the possible reaction & potential judgement of others. National Debt Relief has not judged me on my mistakes and has shown nothing but support & willingness to help me dig myself out of this deep financial hole, and I appreciate that very much. They’ve been upfront on how the process will work and some of the short-term ramifications I will experience as I start digging my way out of this hole.

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    Verified purchase

    Reviewed Jan. 23, 2018

    I was on Workmanship Comp. for 10 years and it ran out so I had to retire and it cut the money I was getting. And calling y'all has put me in a better place and I feel like I've had a 100lbs lifted. Thank you for all your help.

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    Reviewed Jan. 23, 2018

    The Best help and assist you can get! Thank you to all of you! And the best of all! Ed, who stay by my side in the need of help. I am now somewhat lesser of problems that have been added on me by other and feel hold must better in day to day health matters, again thank you.

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    StaffProcess

    Reviewed Jan. 23, 2018

    Initially, I had a a little trouble getting through my assigned agent. But the gentleman, Marvin **, who listened to my issues and responded with excellent assistance helped through the process with a kind and respectful attitude. As it is early in the process, I can't say how it will assist me in the long term. But if my experience at the outset is any evidence, I am confident it will turn out very well. Thank You!

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    Customer ServiceStaff

    Reviewed Jan. 23, 2018

    I've been signed up with National Debt Relief for a few months now and so far the experience has been a good one. I'm on my way of having four of my cards paid off already. Very nice people to speak with and the response on any questions is fast. Would recommend them to anyone that is at the end and don't know what to do next. Don't wait until you are behind on things.

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    Staff

    Reviewed Jan. 23, 2018

    I have been very happy with the company so far. Everything that they said they would do, they have done. They are very professional, friendly, and considerate. Every time I submitted a document and requested action, they took care of it and I received a feedback within 24 hours.

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    Customer ServiceStaff

    Reviewed Jan. 23, 2018

    They work very well with me... and i really appreciate all their efforts... Whenever I call they always take the time out to answer all my questions and make sure I receive the best results... Thanks guys for the continued hard work and dedication towards helping me being debt free.

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    Reviewed Jan. 23, 2018

    I have had great experience with National Debt Relief. They are helping me get all my collections down so I can apply to get a home loan. So I can finally own my own home. I look forward to finishing off and having better credit that will help lower my interest rates. Thank you NDR.

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    Reviewed Jan. 23, 2018

    I only started this program several months ago and I’m very pleased to see that NDR has been able to get a settlement offer from one of my creditors is already! For anyone seeking debt relief this is the way to go. Just stick with the program and see the results!

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    Customer ServiceStaffProcess

    Reviewed Jan. 23, 2018

    From the very beginning last August and including my latest experience of adding another debt into our program to settle our debt, we have been treated respectfully and with efficiency. We have already seen some of our debt negotiated and settled. That is Great! The new debt we added is high. National Debt customer service listened to me and worked with me to include the debt at a monthly rate to our dedicated savings account that my husband and I can manage. I would recommend them to anyone. Great service. I am so pleased. I have hope that my debt will be gone on the date we negotiated and my husband and I can better enjoy our retirement. Thank you National Debt Relief.

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    Customer ServiceStaffTransparency

    Reviewed Jan. 23, 2018

    Workers are happy to answer any questions. Are knowledgeable of information and have good customer service skills. They even ask you if you have more questions after you are done, means they are very transparent in their service. I also like the fact that they send me copies of everything discussed over the phone.

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    Customer ServiceStaff

    Reviewed Jan. 23, 2018

    We have had to talk to way to many people and having to discuss Everything over and over and over again is ridiculous, 5 people involved is unnecessary, some are very rude and will not listen to the customer and the person calling for your help, if I would have known I would have had to deal with that many people and like 10 phone calls. I would have gone with another company.

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    StaffProcessTransparency

    Reviewed Jan. 23, 2018

    NDR has a wonderful customer support staff that are extremely knowledgeable in their work and really know how to give great explanations for the programs they offer. They are quick while being thorough. And the process is seamless! I have already had 3 accounts paid off in better terms than originally quoted. I’m a happy customer.

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    Staff

    Reviewed Jan. 23, 2018

    I would recommend to a friend for sure! They have done wonders with my debt in a short period of time. I wish I would have found them sooner. What a relief they truly are. I now can finally start rebuilding my credit and get the home that I have always wanted.

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    Staff

    Reviewed Jan. 23, 2018

    Alban was extremely friendly and made me feel comfortable with my decision to consolidate as I was unsure about debt relief companies. He didn't make me feel like I was unworthy because I have so much debt. I am very satisfied so far with doing business with your company.

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    Process

    Reviewed Jan. 23, 2018

    I have been in the program about 6 months now, and two of my debts have been settled for about have the amount due. It's exciting, because I actually was sure if the program would work for me. So far so good.

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    Staff

    Reviewed Jan. 23, 2018

    Excellent service. I will recommend to my friends and family. They very helpful and friendly. They make feel welcome. Thank you for the great experience. They are the best. I have no regrets. So far everything is been good. All they said to me I have seen it.

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    Customer Service

    Reviewed Jan. 23, 2018

    I have been with National Debt Relief for almost a year and is going good so far. 2 of our debts have been settled and more in the works. Can't wait to be debt free. We received emails letting us know where are and what is going on. No fail.

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    Customer ServiceStaffProcessTransparency

    Reviewed Jan. 23, 2018

    Everyone was very professional, helpful, and knowledgable. The program was completely explained to me and all my questions were answered. I am very happy with the experience. I was nervous calling because I was not sure if I would be able to get any help and when I hung up the call I was very relieved that NDR was able to provide me with the help that I need!

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    Customer ServiceStaffProcess

    Reviewed Jan. 23, 2018

    I never felt embarrassed during this process. All that I spoke with were very reassuring and professional. It was an easy process and I appreciate how they checked for understanding throughout the entire process. They were very flexible due to my schedule and made themselves available when I had time to fit in a call.

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    Customer ServiceStaff

    Reviewed Jan. 23, 2018

    Very helpful team, they resolve my problems with creditors one at a time and keep me informed and all the process of my account, after the call with the specialist and got approve for the program they get to work on my case right of way. I'll recommend this company and their program to everyone on trouble.

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    Reviewed Jan. 23, 2018

    A recent debt resolution with one of my Creditors was handled professionally and courteously. Thank you! It was a pleasure working with them to resolve this debt and I look forward to working again with them in the future to resolve the remaining two accounts.

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    Customer ServiceStaffProcess

    Reviewed Jan. 23, 2018

    They are very explaining of helping to get started on the program I would definite invite my friends. I am exciting about starting the program and I'm ready to see how they fixing to help get these debts paid and stop the harassing phone calls.

    Updated 04/09/18: National Debt Relief is totally awesome. They work with you during hardship and work hard to get you debt free. So far I only been with the program for 3 months and they have got 3 great settlements already. Great company to work with.

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    Staff

    Reviewed Jan. 23, 2018

    Representatives were very professional and helpful. I would definitely recommend this to my family and friends. So far everything’s going great and I’m very happy that I choose this National Debt Relief. Since day 1 I’ve been working with Eric ** and he been extremely helpful and made everything so easy for me. Thank you.

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    Customer ServiceTransparency

    Reviewed Jan. 23, 2018

    Discover was offering us a settlement. I received a email from you guys and I called so you could explain it to me, I was told everything, he explained everything so I could understand it. Very happy, can’t wait till we’re offered another settlement I’m hoping to be able to pay off soon.

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    StaffTransparency

    Reviewed Jan. 23, 2018

    Very accommodating. I was very apprehensive and nervous but he (Darnell) was very good about reviewing and repeated what he had already explained. Information was spelled out very nicely and I have documentation to refer to should I need to. Thank you for your assistance.

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    Process

    Reviewed Jan. 23, 2018

    Anyone going through issues with debt know how stressful it can be. NDR was very thorough at explaining options and explaining the process of what I chose to do. I now have a peace of mind that in a few short years I will be debt free and my credit will be on the mend. Finally a light at the end of the tunnel.

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    Customer ServiceStaffTransparency

    Reviewed Jan. 23, 2018

    The person going over all procedures of this program was very clear in her explanations, and clear in speaking. Which I rely on. Talking to someone over the phone of such importance and understanding, I need it slowly so I can understand. She was very good. Answering my questions is another. I ask questions whether one or 20 I ask. She explained and answered very well. I was made to feel that even the smallest question or any feeling of confusion I might have will and can be answered.

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    Staff

    Reviewed Jan. 23, 2018

    My experience was excellent. The people who helped me were very friendly, informative and straightforward. Feel like a huge weight has been lifted off my shoulders. Would recommend NDR and their amazing staff to anyone in need. Could not have hoped for a better organization.

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    Customer ServiceStaffProcess

    Reviewed Jan. 23, 2018

    I found the whole process from initial call to acceptance to be very straightforward. I was guided at every step. All questions were answered and I was assured by pleasant representatives throughout the process. The representatives were all very knowledgeable.

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    Staff

    Reviewed Jan. 23, 2018

    I always like dealing with NDR mainly because they are very professional and friendly. They always are accommodating to any questions and inquiries you might encounter. They also try to resolve any bad experiences you may encounter in dealing with any of their associates. Overall I am very satisfied with their services.

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    Customer ServiceStaff

    Reviewed Jan. 23, 2018

    Lawrence ** was amazing to work with. He was always prompt in getting back to me, good at explaining and clarifying and very reassuring. However, during my welcome call (after I was on hold for 10 min.) and then put on hold again after she answered, the woman I spoke with seemed distracted and not very professional. Made me nervous about finalizing the setup.

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    Customer ServiceStaffTransparency

    Reviewed Jan. 23, 2018

    Everything was handled on a professional level and the staff was very helpful and pleasant. We were able to handle everything over the phone without faxing anything or any delays. We were approved and finished in one day and everything was explained very well.

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    Customer ServiceStaffProcessTransparency

    Reviewed Jan. 23, 2018

    Interaction with Edward ** initiating the debt relief process was a pleasant experience. He explained the whole process in very detailed, understanding terms to us. Then Ms. ** followed up with welcome call, confirming our acceptance, explaining the various paperwork in detail. Both persons were professional, answered all questions and were patient with my concerns. Enjoyed their pleasant attitude. Thank you.

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    Transparency

    Reviewed Jan. 23, 2018

    I had a very good experience with this company. They explained all the information very clearly and was very understanding when I had to ask for more detail about certain items in the documents. I would recommend this company for anyone in the same predicament we were.

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    Verified purchase

    Reviewed Jan. 23, 2018

    I just started my pathway to debt freedom in November. I was very excited to hear that 3 months in National Debt Relief negotiated one of my bigger debts to half of what I owe! Thank you NDR! I can feel may pathway to be sent free opening up!

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    Customer ServiceStaff

    Reviewed Jan. 23, 2018

    Today I needed to contact a customer service rep. Chris was the rep that answered. What a professional yet personable young man. He immediately put me at ease with his reassurance he was handling my account and asked twice if I had any questions. I liked that he told me he could tell I have not logged on to my account and sent me link to reset password. I am very glad I chose National Debt Relief.

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    Reviewed Jan. 23, 2018

    I am just starting. I cannot say much just yet but so far it's good and hope it will work smoothly. Although it is requiring a lot of back and forth of documents. I am telling my husband, "At least I wouldn't worry so much on how I'm to make payments."

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    Reviewed Jan. 23, 2018

    When I signed up with National Debt Relief, they said that they would be drafting money out of my account every two weeks, save it up into a savings account and negotiate with my creditors down. And once they get to an agreed amount, they would take the money that they’ve been pulling from my account and pay them off for a lower amount. They told me it would take about three years and I'm about a year in. So far, I have two of the six settled. I tried to get a little more money into the account so pay off gets done faster.

    I have been working with a different negotiator every time and some were better than others. There were good ones who would have good news for me, those who had settled one account. And the bad ones, which I had recently experienced when one of the creditors called and tried to give me a summon. I panicked but the negotiator just didn’t share the same sense of urgency as I did. The whole reason I signed up for this program is that they were supposed to take care of everything. But when that happened, it frustrated me a little bit because I'm now stressing out again about something I thought I didn’t have to worry too much about anymore.

    Also recently, I had to change my bank account and they told me I had to wait 10 days because a draft just happened, and I don’t understand that either. I don’t hear from customer support either unless an account gets paid off and I haven’t had an account paid off for a few months now. And it's usually me calling because they say they have no updates. So, if they have no updates, there's nothing to talk about. Furthermore, the payment plan that they set up for me was a lot of money. We are already on paychecks to paychecks so when they're pulling that kind of money out every month, it's not easy. I'm looking forward to finishing the program so I can keep that money in my pocket. While some of my experiences are better than others, I’m overall satisfied with my experience.

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    Reviewed Jan. 23, 2018

    I saw an advertisement for National Debt Relief and I had some problems with my credit card accounts, so I thought I’d give them a call. What they offered me seemed pretty smart. The negotiator explained everything very well. The payment plan that I have is straightforward, too. I have a business account and I would put a certain amount of money in that account every month. National Debt Relief would then withdraw that and put it in my National Debt Relief account. When they are ready to settle something, they give me a call and tell me how they’re going to do it. They would say, “We have this much money in your account and the credit company has agreed to settle for this.” Then, they settle the account and pay that out of my National Debt Relief account.

    I have three accounts that needed to be settled, and National Debt Relief has settled two accounts. So I’m pretty happy with them. Everything seems fine. Also, I’m paying a lot less than when I was paying the credit cards’ unbelievable interest. I was paying about $400 at around 24% interest and I’m not doing that anymore. As I settle these accounts, my credit has dropped a little, but it started to come up again. I’m very satisfied with what National Debt Relief has done for me. I would recommend them.

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    Reviewed Jan. 23, 2018

    I read some of the reviews given by other people about National Debt Relief and resolved to get their services for the consolidation of my debt. I also looked at the Better Business Bureau and then signed up online with NDR. The enrollment was simple and, so far, I’ve been able to knock down one account, so that was good. Whenever the companies I owed money to would contact me, I’d give them NDR’s phone number instead. However, the companies would say stuff like, “Well, we don’t associate within your organizations.” I would have preferred for NDR to contact all those companies to let them know that they are working with me so that the companies would stop harassing.

    The program will take me about three years and I feel fine working with NDR. I’ve talked to different people at different times and now I’m waiting for one of them to give me a call to let me know if they got my fax. Bank of America is suing me right now and I’m hoping NDR will take care of that because I’m paying extra for the lawyer. NDR’s cost is a little high but my experience with them has been good. I’ll recommend it to friends. However, I’d still tell them to see if they can work out their own payment plan with the account that they owe.

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    Reviewed Jan. 22, 2018

    I like that the monthly payments are reasonable amount of money. They work with the customers' needs. I like that the debt is becoming resolved and hope to have better credit in the near future. The area that I would work on is helping the customer deal better with creditors who are calling to collect debt.

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    Reviewed Jan. 22, 2018

    Freddie ** was extremely courteous when setting up my account. He was very understanding and helped me to understand we all make mistakes and National Debt Relief Company will help me to get out of debt and stay there. When speaking with Evelyn ** for my Welcome call she was very professional and courteous.

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    Reviewed Jan. 22, 2018

    I am very satisfied with NDR. Upon my registering with them the information given to me was very accurate. They told me it would between 5-6 months before they would receive offers from my creditors. I registered in Sept 2017 and to date I have received two excellent offers. I am kept up to date with emails and am able to accept offers online.

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    Reviewed Jan. 22, 2018

    This whole experience has been smooth and pleasing. Everything has moved along very swiftly. I am happy for choosing National Debt Relief. There has been no headaches of creditors calling and requesting payment. National Debt Relief has been great at dealing with all my settlements.

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    Reviewed Jan. 22, 2018

    I was very pleased with the way Chris handled our claim. He answer everything we asked. He went over every part of the agreement in detail. I feel we did the right thing by signing this agreement. I would surely recommend your company to a friend in this same situation.

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    Reviewed Jan. 22, 2018

    Joining NDRP has been one of the best decisions that I have made in a while! I’ve been with NDRP 5 months now and already they have saved me $4,000 in payments to my creditors! There is no way my creditors would have did that without NDRP’s help!

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    Reviewed Jan. 22, 2018

    Great Experience with everyone including Igor and the woman who did my welcome call. I spoke with getting enrolled into the program to be debt free in 39 months!!! I have been struggling financially for over a year now and am very excited to know that I will be off to a better start financially. Thank you. Thank you. Thank you!

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    Reviewed Jan. 22, 2018

    I really appreciate the lack of judgement and how supportive everyone I spoke with and worked with during this difficult time. The whole process was very quick and easy. Everyone was very clear about all of the documents and what I needed to do. Thank you.

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    Reviewed Jan. 22, 2018

    Have been able to settle some of my debt in such a short time. Really happy with their services. I would recommend it to anyone that is struggling with debt. They really know what they're are doing. I can't wait to see what other great debt solution they can solve for me.

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    Reviewed Jan. 22, 2018

    Teddy was extremely helpful and didn't make me feel stupid for asking certain questions. He was thorough, trustworthy and knowledgeable. He walked me through the program step by step. Kiya was also helpful in the welcome call. I would recommend this company to a friend.

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    Reviewed Jan. 22, 2018

    Excellent, everyone I spoke with at National Debt Relief was knowledgeable, helpful and friendly. I would highly recommend the program to anyone struggling with debt relief. All phone calls and emails were timely, informative and professionally, communicated. My questions were answered accurately and completely to my satisfaction.

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    Reviewed Jan. 22, 2018

    I had a great deal of help with the representative Michelle, she was very helpful in answering my questions, and I am very pleased with National Debt in helping me through my hard times. I recommended this program. I wish I would of reach out to them sooner.

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    Reviewed Jan. 22, 2018

    Everyone that I spoke to about my situation was very nice and helpful and I am so glad I made this choice because being in debt is not a great thing. I received other debt relief notices in the mail but I choose National Debt Relief to go with.

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    Reviewed Jan. 22, 2018

    I asked God for financial freedom. My soul was heavy because I wanted to pay my bills but could not satisfy everyone's demands. My prayer was answered the day I spoke with Sam ** on the phone. He was so understanding and very knowledgeable in his job. He walked me through everything with such ease and confidence. I'm still thanking God for the peace I received the day I made the call. Thank you Lord and thank you Sam :). Love in Christ.

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    Reviewed Jan. 22, 2018

    I am personally relieved to know that National Debt Relief was so successful in my first negotiation terms that I believe my other debts will be handled in the same fashion. Thank you for what you do and I look forward to the day all of my debt is consolidated and paid up.

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    Reviewed Jan. 22, 2018

    Both Salvatore and Monica were very helpful knowledgeable and professional throughout the process. They encouraged me through a very tough and embarrassing time. I now feel confident I can get through this with the help from this company. Thank you for the encouragement and help.

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    Reviewed Jan. 22, 2018

    I was really pleased with the service I received. I was approved and contract sign without any problems. Mr. ** made this easier and was kind and understanding about my debt. I would recommend this to a friend. I already feel like I am going to have a better year!!

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    Reviewed Jan. 22, 2018

    I have been very pleased with the efficiency and knowledge of all the staff at National Debt Relief with whom I've dealt with thus far. I've talked to about four different staff persons and each one has shown a depth of the subject matter and has treated us kindly in the process. This is a stressful process for us and we very much appreciate staff's empathy and patience with us.

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    Reviewed Jan. 22, 2018

    Wonderful customer service and very good experience with my customer service people, they answered all my questions and helped me feel better about my bills, I would refer this company to my friends and family, they took time to go over everything with me.

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    Reviewed Jan. 22, 2018

    Reached out for debt settlement relief. They were great at explaining how everything works and how you benefit from the service. It was fast, easy, and the respond time was excellent. They personally go over the information with you and explain how each part of the agreement works.

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    Reviewed Jan. 22, 2018

    I was very pleased with help I had enrolling in the program. NATE ** was very patient in explaining the details to where I understand. He returned phone calls and stayed in contact with me. I am happy I enrolled with National Debt Relief. Thank you.

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    Reviewed Jan. 22, 2018

    I have not been a customer but only 2 months and National DEBT RELIEF have already made a settlement on 2 accounts! It's easy to communicate by phone or email. National DEBT RELIEF communicates for the customer. I think the representative is doing a great job.

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    Reviewed Jan. 22, 2018

    I was treated very well with two customer representatives. I would highly recommend National Debt Relief to any of my friends or colleagues. Thank you to the two people who helped me out. I feel so as if a weight has been lifted from my shoulders.

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    Reviewed Jan. 22, 2018

    Everyone that I have talked to have been very helpful. I was really apprehensive about doing this program but everyone made me feel that this is totally worth it. I am still very nervous about how I am going to get through all this but I know that I can call anytime.

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    Reviewed Jan. 22, 2018

    Danny ** was totally helpful with the process of getting me signed up with National Debt Relief. He explained every aspect of the application process quickly and smoothly, and when he was done with step 1 he transferred me to Sherry ** for the welcome call process. She was so helpful in every way. We went over all the confirmations. Next thing you know we were done. Thank you National Debt Relief on helping me soon to be debt free.

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    Reviewed Jan. 22, 2018

    I am satisfied with things as they have been described to me, however I reserve the right to change my mind if everything doesn't go according to the plan that has been explained to me. I am looking forward to working to resolve the accounts that are in my paperwork.

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    Reviewed Jan. 22, 2018

    Everything was great. Fast, easy and simple. Sounds like a great plan. I'm new so I'm waiting to see the results. Gregg was very helpful, courteous and got back to me ASAP. I would recommend this program for anyone who is over their head in debt.

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    Reviewed Jan. 22, 2018

    So far, (and we're only about five months in), we've had two companies already reach a settlement. We appreciate so much what this company does. The customer service is stellar, and so very helpful. There are no secret loopholes, they're very upfront about their help and motives which are clearly to help us. It was a far better decision than filing for bankruptcy.

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    Reviewed Jan. 22, 2018

    The operator I spoke with was sensitive to my situation, understanding, and and non judgmental. She answered all my questions and was concerned that all of my needs were met. I was thankful to be able to have someone explain things to me clearly and encourage me in things that I can do to be helpful in solving my debt problem.

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    Reviewed Jan. 22, 2018

    I have just enrolled into the program, but my experience with Johnathan was very good. He was very thorough and explained everything. Very happy to answer all of my questions. I'm sure I will have more questions in the future and expect to receive the same professional courtesy extended. I have been very stressed due to my debt, so this will greatly help me... Thank you!

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    Reviewed Jan. 22, 2018

    Both workers I spoke with were thoroughly knowledgeable as to their responsibilities and job function. Both were very professional, respectful and encouraging. They each asked several times if I had questions and took their time to explain what I did not understand. I applaud the way your staff works and responds to the public. I am very pleased with the outcome and am happy I’ll be able to sleep again at night! Thank you!! I would recommend you to a friend.

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    Reviewed Jan. 22, 2018

    My experience was great and I feel relieved from all the stress of being in debt has caused me. I have had an easier than I thought it would be experience. David was very helpful and answered all of my questions. I am glad that I decided to handle my personal debt with #1 National Debt Relief???

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    Reviewed Jan. 22, 2018

    I called National after I looked up on the computer and found they had a really great reputation. I called and spoke with Sara ** very sweet and kind young lady. Helped me so much to complete my enrollment and explaining everything how it worked. Then I called back. Spoke to Jamie ** and he too was very kind and helpful. So grateful to have this opportunity to resolve my financial problems.

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    Reviewed Jan. 22, 2018

    The first time I spoke to Clyde **, I was made to feel welcome and the service was outstanding. He was so willing to help. Even today when I spoke with the representative on the welcoming call, the outstanding tone and encouraging responses made it obvious that I had come to right place.

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    Reviewed Jan. 22, 2018

    Very simple and easy service. Great tone, and attitude from everyone I spoke to. I would recommend the service to anybody. I feel very confident with this program and company. Of the several debt relief companies I spoke to, I felt the most comfortable and confident with National Debt Relief.

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    Reviewed Jan. 22, 2018

    I have been in substantial credit card debt for years & this company has given me peace of mind that I can be over this debt in as little as 30 months. I truly appreciate their time and effort in guiding me through this situation. Everything was explained to me in detail. Thank You.

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    Reviewed Jan. 22, 2018

    Very friendly and helpful. We are very excited and relieved to start becoming debt free. Like most Americans, we did not intend for this to happen. Unfortunately, life happens. Thank you for your dedicated help. We will refer this company to anyone who may need your services. We can breathe again.

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    Reviewed Jan. 22, 2018

    Very professional; genuinely interested in helping me get back on track with finances and start on journey to freedom from debt during difficult times. Explained everything I needed to know in understandable terms and offered me numerous opportunities for clarification.

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    Reviewed Jan. 22, 2018

    I had finally hit my max and was drowning in financial debt and did not know where to turn or what to do. I did some research and found National Debt Relief and all my questions were answered. I called and was politely greeted by Joseph ** and that began the speedy process of putting back into control of a seemingly lost situation. He was very thorough in explaining everything and was very understanding throughout the entire process. I highly recommend the services.

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    Reviewed Jan. 22, 2018

    Updated on 08/22/2018: They looked at our monthly income and gave me a couple of ways we could go about the payment, which could be weekly, once a month or twice a month. We were able to choose the option that worked best for us and we've been able to pay off a couple of credit cards. We ended up getting settlement offers before we thought it would come about and it was a little harder financially, but we did not want to lose those settlement offers.

    We've been able to keep from having to go the bankruptcy route, and we're gonna be able to have everything paid off sooner than we've ever expected. Everybody has also been very polite, friendly and helpful, and I feel completely comfortable working with them. National Debt Relief has been awesome and I would recommend them in a heartbeat.

    Original Review: I've had a great experience with National Debt Relief thus far. They have been very thorough and professional. Any and all questions have been answered with expertise. Phone calls and emails are promptly responded to. I have nothing but good words for this company.

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    Reviewed Jan. 22, 2018

    I have nothing but positive things to say about National Debt Relief. They have worked hard for my success. I couldn't be happier with my results. Their customer service is on point and always positive. I am amazed at how quickly they worked with my creditors to come to an agreement.

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    Reviewed Jan. 22, 2018

    Ricardo and Evelyn are so helpful and made me feel welcomed to be part of a great team. They explained everything in detail and when we were disconnected they made sure to call back. I liked that everyone that I spoke with on the phone was so nice and understanding. Can't wait to start this new journey and learn from my mistakes.

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    Reviewed Jan. 22, 2018

    Janna made my experience easy and helped us quickly. The welcome call was very informative and a nice recap to what Janna already went over for us on the original call. So far I am very pleased with the level of service I have received, and the support from the team there.

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    Reviewed Jan. 22, 2018

    No score low enough. If I would have known what I know now when I first talked to National Debt Relief I would not have gone with this company. I will not advise anyone to use this company. Don't believe what they tell you and find another way to get out of debt or research out other companies.

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    Reviewed Jan. 22, 2018

    Joined the relief program 6 months back and my first payment program with banks has been initiated as promised. Looking forward to being debt free soon. Best customer follow up and no big wait time in getting connected to the officers. I recommend!!!

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    Reviewed Jan. 22, 2018

    I'm a widowed mother of 2 and I will admit, the first 6 months with National Debt Relief was tough. Not because of anything they did or did not do, it was because I had to stop paying all of the credit card bills and let them go into collection. I prided myself on my timely payments and my really good credit score (although it was dropping to do my debt ratio being high) and watching it go down to "awful" was really hard. However, after that, NDR was able to get hook me up with a bank to get me a loan to pay off the negotiated settlements on my accounts so I can start building my credit again, and saved me thousands of dollars. I would estimate my savings at around 50% of the original debt. My advice would be to hang in there and stay the course... it does get better and I have no regrets for signing up.

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    Reviewed Jan. 22, 2018

    Great customer service! Jeff answered all of our questions very professionally. We received all the information needed very quickly via e-mail and phone call. All the paperwork needed to enroll in the program was filled and submitted in a day. We had a very good experience. Thanks!

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    Reviewed Jan. 22, 2018

    I was in the middle of going through paperwork for divorce and I had racked up a bunch of credit card debts because my ex was constantly sick and constantly needing things. I came across National Debt Relief online and it was sketchy at first. But when I called them, I talked to a very sweet soft-spoken gentleman and he helped me out. He also reassured me everything was within a budget and there was nothing to be concerned about. He sent pamphlets through my email and we went over them together. When we were done with a page, he would ask me right then and there if I had any questions. Then we went on to the next pages. He would ask me to tell him how I was understanding things and I would try to explain to him how I thought the process was working. If I didn’t have a clear understanding of it, he’d walk me through it again and made sure I had a clear understanding before the conversation was over.

    I followed through with the process and I’ve been getting debts paid off ever since. The payment plan is just the right amount too. It's within my budget and it's enough to keep progressing. They said getting all my debts settled would take two years and it’s halfway through now and I'm very happy. I just wish I had more income to give more so I can get this done a lot faster but other than that, I’m pretty contented. I also referred a coworker and she’s getting help as well.

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    Reviewed Jan. 22, 2018

    Settled with the first of six creditors, much faster than expected. Very pleased. Could not have done this by myself, I don't have the knowledge or expertise that they do and I am grateful for that. Maybe someday I can find a way to pay them back for all their help. Many thanks.

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    Reviewed Jan. 22, 2018

    The National Debt Relief is the company to help. In four years they have worked to reduce our debt and set up payments for our creditors. It's through a saving account with them that you accrue the monies to pay your debt off. Our credit scores have risen and we are almost done. I recommend them highly.

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    Reviewed Jan. 22, 2018

    My questions were addressed clearly and thoroughly. Solutions to problems were offered in a direct but not pressuring way. Assistance was prompt and conversations were to the point. All explanations were direct and clear. I felt I was dealing with people who represented themselves and their organization accurately.

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    Reviewed Jan. 22, 2018

    James ** and Kathleen provided exceptional and informative service. They both were able to answer all of my questions, returned phone calls promptly and gave me peace of mind with regards NDR. James went step by step over the contract and Kathleen did an incredible follow-up. I'm highly impressed with the customer service from the company. I'd like to thank them personally for their service. It's not every day that you find a friendly person in customer service.

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    Reviewed Jan. 22, 2018

    National Debt Relief seemed to have a good reputation. A big company can get things done so I sought their assistance with my credit card debt. I used them to lower the payment to the credit cards. If I have a concern their reps answer the questions. The only thing I was a little bit dissatisfied with was the amount they charged me. They really didn't disclose that it was 21% so it seemed a little higher than it should be. But other than that they seemed to be good. They don't pay anything off unless you tell them. I've been able to pay off two major credit cards and I've only been with them for about six to eight months.

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    Reviewed Jan. 21, 2018

    This has been a great experience for me. They take all the stress out of my situation and work with my creditors so I don't have to. I have called with concerns about collection notices and they handled everything as well as answer my questions. I would recommend them to anyone in a difficult situation trying to get out of debt.

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    Reviewed Jan. 21, 2018

    Everyone was helpful. They explained everything I asked with great consideration. The counselors with always available when I had any question or problems. The use of my online account made it easy to keep track of my progress. Thank you.

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    Reviewed Jan. 21, 2018

    Getting things lowered and paid. Would never have got out of this debt without help cause credit cards eat you alive. Thankful for their work and hope I can learn a lesson but is hard to get by without a credit card. Should not be such high interest rates.

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    Reviewed Jan. 21, 2018

    I am very pleased with the help and service I have received. Everyone is very supportive and helpful. Whenever I have questions or concerns they are there to help, great customer service. I only have good things to say about them.

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    Reviewed Jan. 21, 2018

    When I first contacted National Debt Relief, I was skeptical, but I have one debt settled and 3 are pending settlement and am in amazement of the system NDR has of helping me achieve my goal of being debt free. We were heavily in debt with no thought of ever getting rid of our credit card debt but thanks to NDR, we will succeed. Thank you from the bottom of my heart!

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    Reviewed Jan. 21, 2018

    I'm so stress with my loan with high interest and National Debt Relief solve my problem. I did not do anything. They do all the work for me. Thank you National Debt Relief. I will recommend this to all my friends with the same problem I have.

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    Reviewed Jan. 21, 2018

    Andre was eager to help me. He responded to my request quickly. National Debt Relief literally just took the reigns and made tackling my debt achievable! I’m so excited and ready to start a new chapter in my life! I’ll recommend to everyone I know trying to do the same.

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    Reviewed Jan. 21, 2018

    I am pleased with the professionalism of NDR. Each and every time I contact them I come away satisfied about my account inquiries. Debts are slowly being taken care of and I have peace of mind. I always get a corresponding email whenever I have contact with NDR.

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    Reviewed Jan. 21, 2018

    I am hoping for a great outcome. I got caught up in payday loans and fell behind. I am choosing them because they are number one in the industry! They are also certified debt specialists. I am looking forward to getting my paycheck back and being debt free in 3 years!

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    Reviewed Jan. 21, 2018

    National Debt Relief was the least expensive over other companies. They provided me with a loan relief since I want to get out of debt. The enrollment process wasn’t too complicated. They just asked me a couple of questions pertaining to my financial situation and they got a bunch of personal information. They also got my credit report then they went from there. The negotiator called to ask me if I want to make a settlement with the creditors. And then they gave me some advice about it whether I should do it or not. They were really good at getting settlements. Everything was straightforward. I’m about a year now in the two-year process and the program works as it has gotten rid most of my debt.

    NDR worked really hard to get me what I got. They fit the payment for my budget as well as for the time period that I got paid. All the people I talk to are always helpful and they even call me for updates. And they have an easy site to manage. NDR’s cost is fair with the service they provide. They are the most effective for those would want to get out of debt.

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    Reviewed Jan. 21, 2018

    Thank you team and thank you OLIVIA ** for great customer care and reassurance. There are so many scams on the web and having clear console information is vital. I'm hoping for a positive turn out with National Debt Relief. This opportunity was very much needed as I'm sure it is for others whom applied. Thank you.

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    Reviewed Jan. 21, 2018

    Another account has been resolved... Thanks for helping me out of a tough spot... Looking forward to the day you have helped eliminate all the debt completely... That day is coming sooner thanks to National Debt Relief and the help you have given me...

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    Customer ServicePriceStaffTransparency

    Reviewed Jan. 21, 2018

    I wanted to get my life back together financially and I got National Debt Relief's service to pay off my credit cards. I went through Google and they came up as number 1. I watched a lot of reviews that made me decide to go with them. They did a good job. I called them and they kept in contact with me all the time and they were patient with me. The rep who I spoke with went over everything with me step by step on my enrollment and I read the whole contract in that.

    Also the negotiators gave me a chance if I could pay or not. There was really communication involved. They were friendly and concerned and I enjoyed talking to them. We're getting closer to finishing the program. We had debt relief with an attorney involving one case so we're waiting for that to be solved. The negotiator is leading me the right way and he's doing his best that he can to solve it. I felt very comfortable and happy working with National Debt Relief. If somebody harasses me I call them. The support that I got was excellent and the cost was reasonable. National Debt Relief got us back on our feet and we can start working to a better future. Our lives improved greatly. We're having money left over at the end of payday. And should my friends ask about National Debt Relief I will send my friends their way.

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    Customer ServiceStaff

    Reviewed Jan. 21, 2018

    When my wife and I were looking into how to consolidate our loans and credit cards, she saw the reviews online for National Debt Relief, and she had a good feeling about them. I called the agency, then we asked questions and got the service. I had to give them the contact information for my student loans and other companies that I had debt with, and they told me to update my information with the National Debt Relief P.O. Box and their contact information. I was told to direct the phone calls that I'd be getting to them, and they have staff that is able to manage those types of accounts. Then they set up a private bank account for me where my monthly payments go, and they use this to negotiate with the debt collectors. I’ve settled a couple of small accounts, but the biggest one I have is a few thousand dollars, which I probably would be done with by 2020 or 2021.

    They have been doing well for several months, and then my wife and I came across some financial hardship and we weren’t able to pay the full amounts. They asked us what they could do to help us with our situation and I asked if they could lower the payment amount. However, they weren’t able to do that, so I had to push back or cancel my payments to the maximum amount of time that I could, which was like a couple of months. I know they really don’t want us to do that, but it's something that we’ve got to do and we are still going to do it. The National Debt Relief negotiators are looking out for the best interest of the consumers. They are just a little persistent and pushy.

    They were telling me that they couldn’t negotiate if we were not paying in, and it would be difficult to keep the negotiator rate that we have with the debt collector or with the company that they're negotiating with. I completely understand that but I have to pick one or the others, my family or paying this, and then they have to go with what I have right now. Hopefully, I will do a little better. Everybody that I've spoken to on behalf of National Debt Relief has been very friendly, understanding, and cooperative, and I've already referred their services to a few people. One of my coworkers is also in a bind with her student loans and I told her that National Debt Relief would be able to help.

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    Reviewed Jan. 20, 2018

    I hesitate to give 5 stars because there is always room for improvement. There are a few issues with CSR that could improve but the service itself is excellent and I am very happy with the way my debt is being handled.

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    StaffTransparency

    Reviewed Jan. 20, 2018

    From the first initial contact the representatives were very friendly and helpful, enabling me to completely understand what it was they were inviting me to do. Each step was clear and the payments easy to make. I am more than satisfied that after one year I will be able to start building my credit rating once again. They enabled me to get a great settlement and I look forward to being debt free in about 2 1/2 years!!

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    Customer ServiceStaffTransparency

    Reviewed Jan. 20, 2018

    So far to this point is been very good, lots of paper work but the personnel has been very helpful. Good communication how to do what need to be done and how proceed about the creditors, also about the legal matters very informative like I said. Thank for your help to this point.

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    StaffTransparency

    Reviewed Jan. 20, 2018

    I am more than happy with NDR and their services. The rep explained all of the ins and outs and also answered many of my questions. In less than a year I have paid off one of my larger debts. It takes a great deal of stress off of me.

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    Customer ServiceStaff

    Reviewed Jan. 20, 2018

    I had the most wonderful experience with National Debt Relief. The service was quick and easy. Everyone was so understanding and had so much compassion. Made me feel like they knew exactly what I was going through. This was one of the best calls I could make for a new beginning in my finance. I will recommend a friend.

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    StaffTransparency

    Reviewed Jan. 20, 2018

    So far our experiences been very pleasant, the people of been very helpful all the steps were explained to us. And if things go as projected this could be a pleasant experience. Only time will tell if everything goes as described to us.

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    Customer ServiceStaff

    Reviewed Jan. 20, 2018

    I’m very satisfied with National Debt. They answer all my questions, resolve my problem. I have no more stress. Before I found national debt I was pulling my hair. Couldn’t make the min payment to my credit cards. I’m very pleased with the job they done so far. I don’t even have to worry about sending payment.

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    StaffProcess

    Reviewed Jan. 20, 2018

    We started working with NDR in mid October and just got our first notice to accept a reduction. Bill was reduced over half of original amount. Made my day. They have been great to work with. Everything they promised or said would occur happened. Excited to continue on and even reducing more debt. They are an excellent company... Wish we had started the process earlier... would have reduced a lot of stress in our lives.

    Updated 05/12/18: So far we have stellar experience with NDR. They have negotiated 4 of our debts since signing up in October. The family household stress level is down to 0 knowing they are working on our behalf. Our credit sucks but am not worried about that. Just as NDR stated as debt is paid credit score will slowly rise. Thinking about doing this... You should.

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    Staff

    Reviewed Jan. 20, 2018

    Even though I still have a couple of accounts still open, my experience up to this point has been incredible. National Debt Relief has already saved me over 2,500 dollars. Employees are extremely professional and great at dealing with creditors on your behalf.

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    StaffProcessTransparency

    Reviewed Jan. 20, 2018

    I dealt directly with David ** who was very detailed about the process, answered any questions or concerns that I had, and walked me through what the whole process would look like from when I started with the program to when I would finish. I appreciated the detail, care, and time he took to educate me on how everything worked. Thank you for taking care of me!

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    Transparency

    Reviewed Jan. 20, 2018

    I needed help consolidating my debt and in 15 minutes I was approved and on my way to freedom from debt. I was given options for paying off my debt in 3 years rather than 26 years if I continued to make minimum payments. Everything was explained in plain English and I was sent digital copies and a hard copy in the mail as well.

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    StaffProcessTransparency

    Reviewed Jan. 20, 2018

    Ms. Nadirah **, is one of the most highly regarded representative for this company. She explained everything to me and gave feasible opinions to me so I'm at ease with this program. Thank you for helping me regain my financial situation.

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    StaffProcess

    Reviewed Jan. 20, 2018

    I started this program in September and they have already settled my biggest debt in 4 1/2 months and they also saved me more than they had planned! I was even able to add another creditor months into my program which even lowered my payments! Great people, fast and efficient!

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    StaffProcess

    Reviewed Jan. 20, 2018

    I'm very happy with the decision that I made to handle my debt with National Debt Relief. Steve was amazing and answered all my questions! The process was very prompt. I would most definitely recommend this to a friend. Hopefully in 2 years when all my debt is resolved, I will be saying the same thing!

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    StaffTransparency

    Reviewed Jan. 20, 2018

    Had a great experience with both employees that we dealt with. Robert ** was extremely helpful and explained everything. He answered any questions we had and made us feel comfortable. We are looking forward to working with National Debt Relief to become debt free.

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    StaffProcess

    Reviewed Jan. 20, 2018

    Getting set up was quick and easy so far very good experience. Everyone I have spoken to has had good knowledge of the program and have shown interest in helping us to achieve our goal. Looking forward working with NDR to achieve our goal of being debt free as soon as possible.

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    Staff

    Reviewed Jan. 20, 2018

    The personnel at National Debt Relief are very friendly and professional. Kim was very easy to talk to and very informative. The follow up service representative was just as professional and informative. I was very pleased with the amount of help and information that I was given and my questions were answered to my satisfaction.

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    Customer ServiceStaffProcess

    Reviewed Jan. 20, 2018

    When I called the first time, I was not able to make the monthly payments. Tommie ** told me that when I was able to do so, to call him back and he would be ready to help. Well, I am now getting divorced and working two jobs so I kind of have to make it work. I emailed him and he called me right away. We went through the whole process and he definitely put my mind at ease. Thank you!

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    Staff

    Reviewed Jan. 20, 2018

    I called in and spoke with Mariah (did not get last name). She was very helpful in answering all my questions and explaining everything pertaining to a settlement in question. She also explained more about the NDR website, that could make it more useful for me to use.

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    Customer ServiceStaff

    Reviewed Jan. 20, 2018

    Wonderful people! So easy to work with! Never would of imagined how great customer service would be. The debt resolution results were amazing! Will definitely recommend National Debt Relief to anyone of my friends or co-workers interested in resolving debt.

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    Staff

    Reviewed Jan. 20, 2018

    I have been with this company since June of 2017... It is now January of 2018, and they have already taken care of 3 of my debtors and are working in the fourth! I am so pleased with what I’ve experience with them so far! They are doing exactly what I needed! My credit is on the way to being cleared! I don’t regret for a second for joining up with them.

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    StaffTransparency

    Reviewed Jan. 20, 2018

    I just want to thank Joseph ** for all his help. He was very friendly and very patient, explained all the paperwork and made sure I understood what they meant. He was very professional. He made sure that he kept me up to date when I was trying to get approved.

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    StaffProcessTransparency

    Reviewed Jan. 20, 2018

    The lady Colleen ** was very polite and professional went over everything excellent explained the process and asked if I had questions. I asked and she responded and explained everything wonderful. She is a great asset to this company and I know she will be there with me every step of the way. I also felt very at easy. She never made me feel bad about my situation.

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    Customer ServiceStaff

    Reviewed Jan. 20, 2018

    Everyone from our initial contact to the end of the welcome call was extremely professional and emphatic. We can see a light at the end of the debt tunnel. There was no judgment for our circumstance just truly honest good service which is unusual in today's business world.

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    StaffTransparency

    Reviewed Jan. 20, 2018

    She let me take my time and often allowed me time to ask questions. Interesting but difficult process, but Toya didn't rush me and often offered to allow me to ask questions about anything not clear to me. I feel was given a great amount of information and places where I could find answers.

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    Staff

    Reviewed Jan. 20, 2018

    I am very pleased with my experience and feeling much relief after contacting NDR. Priscilla ** was just so pleasant and was actually fun. Every contact I had at NDR was polite and kind. I would definitely recommend NDR to others and I am feeling thankful that NDR is available.

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    Staff

    Reviewed Jan. 20, 2018

    They really listened to all my questions and didn't rush me. Husband was skeptical but after research he decided we should apply. The amount of savings and the light at the end of a long tunnel makes us feel so much better. It took a while to get in a lot of debt but now we will be free of debt in 4 years!

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    StaffProcessTransparency

    Reviewed Jan. 20, 2018

    The staff were very pleasant and helpful. They took their time to explain the program. Im very happy to have found this program that will be helping me work to become Debt free. I would highly recommend this program.

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    Customer ServiceStaff

    Reviewed Jan. 20, 2018

    Everyone that I have spoken with has been wonderful. We have been treated with such kindness and respect. Nobody likes having debt problems and we were not made to feel bad about it. Instead we were given hope and help to get us back on track. Thank you for the great customer service.

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    StaffTransparency

    Reviewed Jan. 20, 2018

    I felt that the two representatives were clear & helpful with the whole process. Knew their job. This is just the beginning so hopefully the experience continues on a good path if I need to contact them for any information. So far so good.

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    PriceStaff

    Reviewed Jan. 20, 2018

    I had lost my job and I had some credit card debts. I went with National Debt Relief and they asked me how much my debt was and what was my reason for calling them. And then, the rep added up my debt and figured out the payment plan. I had around $21,000 and he told me that it was $250 every two weeks. At that time I was working. I've been in the program for eight months now and the payment plan is still pretty much the same. I would've accumulated around $5,000 and although they had settled a couple of debts, my account was almost zero. I was still making payments on the debts that they had settled so I had some questions about how much fees they were charging. In the beginning, I didn't know it was that expensive.

    The negotiators would notify me when they've made a deal but I would like to have more contact with them and see what's going on or where I'm at with my creditors. I have one creditor guy who was calling me quite a bit and I wanted to see if we could settle with them but I haven’t been able to talk to anyone yet. I’m going to give it a few more months then I'll check back and call to see what's going on. But so far, working with NDR has been a relief. When my creditor called me, I just referred them to National Debt Relief.

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    Customer ServiceStaffTransparency

    Reviewed Jan. 20, 2018

    My husband had a heart attack and the medical bills just started snowballing. And then he, in his infinite wisdom, decided to leave. It’s been a huge mess. But National Debt Relief has actually been really easy to work with. I can call them and talk to them or I can email them and they take care of me right then. My experience with them has been great.

    I’m still working with them. They’re still helping me with some credit card debt and a couple of personal loans and medical bills that I got stuck with. If I call and ask questions and if they reach a settlement, they call me and ask me if that’s okay. If I agree, then they go through with it. If I don’t, they usually take it a step further and tell me they’ll call me back or email me. I can go 24/7 and look at my account and see what’s going on and I can answer any questions they ask me. They’ve also told me what to expect and I’ve not had any problems. It all works just exactly the way they explained it to me. It has made it a whole lot less stressful. They're excellent indeed and I have recommended them to a friend.

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    Staff

    Reviewed Jan. 19, 2018

    I am grateful for the help that I received today working with Yan ** and the other gentleman. They made me feel comfortable and at ease in this situation. I would highly recommend this service to others. I am very thankful for a service like this that help individuals rebuild and restructure their financial life.

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    Staff

    Reviewed Jan. 19, 2018

    This is a great team to work with. They make sure you understand what you're getting into. Three different people went over the terms of my contract. All questions were answered. The only glitch I had was that they did not honor an offer I got in the mail for deferred charges.

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    Customer ServiceStaff

    Reviewed Jan. 19, 2018

    I've been working with National Debt Relief for a few months now and was actually able to work with one of my providers so far. Their customer service was very thorough in reviewing all my options available. Even when I called with additional questions, their team was nice.

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    Customer ServiceStaffProcessTransparency

    Reviewed Jan. 19, 2018

    National Debt Relief was extremely compassionate and professional as we discussed and walked through our financial situation. The representative kindly evaluated our situation, the level of assistance we could qualify for, and all the options and steps involved. He helped us to process the application up to and through the final approval. The entire process was handled delicately and with dignity. I am glad we made this important decision to call National Debt Relief to help us through this difficult situation.

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    ProcessTransparency

    Reviewed Jan. 19, 2018

    My initial talk with Jim ** was pleasant, Jim took the time to explain the program, and expectations, the conversation was not hurried, which I greatly appreciate.

    The follow-up was a different situation, even though I got most of what was being read, it felt rushed, and at times not very coherent, ultimately, I appreciated the gentleman's time.

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    Reviewed Jan. 19, 2018

    One of my creditor has accepted the terms and that was good news. I'm trusting that the others will accept and my credit will soon be repaired. I think I have three more to settled then will be debt free not to get back into. Looking forward when all this is over.

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    Customer ServiceProcessTransparency

    Reviewed Jan. 19, 2018

    Joshua was remarkable in his ability to convey the relevant information regarding the consolidation procedures and likely results. Jack was clear and concise making the welcome call enjoyable and hasty. Over all the entire process was very simple and is likely to change my life for the better and I am so grateful to you all.

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    Staff

    Reviewed Jan. 19, 2018

    We now have hope of financial freedom in a few short years. National Debt Relief gets the job done quickly and fairly. We feel like they really care. Thank you team members for giving my husband and I peace of mind that you are there for us.

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    StaffTransparency

    Reviewed Jan. 19, 2018

    Great experience, very professional and willing to help you to solve your problems. I recommended 100%. They will explain you step by step how everything works and answers your questions clearly. They make you save a lot of money. I'm so happy.

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    Customer ServiceProcessTransparency

    Reviewed Jan. 19, 2018

    Program was explained and contract was completed fast. It helps to have someone on your side rather than going it alone with the credit card companies. Texas has good debtor protection, yet creditors may freeze your bank account, or put a lien on your homestead. NDR always made time to answer questions.

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    Customer ServiceStaff

    Reviewed Jan. 19, 2018

    When I have called and added more accounts the person I spoke with was very helpful. With this company working with my creditors has given me peace of mind. They have helped me very much. In the beginning I was told it would take me at least 3 years to pay everything and be debt free but with them working with my creditors to either reduce the interest or accept less than what I owe I’ve been able to pay for at least 3 or 4 of my accounts off.

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    Customer ServiceStaff

    Reviewed Jan. 19, 2018

    National Debit Relief has helped me pay my creditors when no one else would. They are very prompt and efficient. I am amazed on how well they work with my creditors. I am pleased with their means of communication of settlement and the Global Client Solutions that they use to help work with clients and creditors alike.

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    Customer ServiceStaffProcessTransparency

    Reviewed Jan. 19, 2018

    Had an excellent and well informed representative who walked me through and explained the program and how it works. Kept in contact with me in order to get started as well as getting me in touch with the welcome call. Would highly recommend this program to friends.

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    Customer ServiceStaffProcess

    Reviewed Jan. 19, 2018

    I was pleased with the customer service I received. I was well informed of the process and the person who help me Reginald ** was so helpful and patient. I thought it was going to be hard and frustrating, but it was not and I truly believe that it's because of the great service I received from this person. I'm glad I chose National Debt Relief.

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    Customer ServiceStaff

    Reviewed Jan. 19, 2018

    The representative was very informative and had very good customer service skills. He sounded like he had a passion for helping people who are in debt. He made sure I understood what I was agreeing to when I was signing the electronic e sign documents.

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    Customer ServiceStaffProcessTransparency

    Reviewed Jan. 19, 2018

    So I called in a mess of fear, Brandon was quickly able to assure me that him and his team could help. The entire process was explained to me by Brandon and him and his team went to work on getting me all the information and we were able to quickly and efficiently come to an agreement that I am beyond happy with. Thank You. Thank You. Thank You!!

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    Price

    Reviewed Jan. 19, 2018

    I started with NDR last summer. While my debt aren't all paid off yet, the experience and the mere approach has been more than a stress relief. I only used to be able to pay the interest of my cc every month and I've wasted so much money because I knew it was never going to end. I came across NDR with an overwhelmingly good review, and they weren't wrong. In addition to paying a fixed amount of money bi-weekly going toward my debt-free future, the company has a system in check to make sure their customers are in the known and protected. I will report back on once I'm debt free. But so far so MORE THAN good.

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    Staff

    Reviewed Jan. 19, 2018

    National Debt Relief has been AMAZING! From the first time I talked to them they have been helpful and in just 3 months have already settled one of my debts! I never thought it would be this easy!! I would send anyone looking for debt help to them in an instant!

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    National Debt Relief Company Information

    Social media:
    Company Name:
    National Debt Relief
    Company Type:
    Private
    Year Founded:
    2009
    Address:
    180 Maiden Lane, 30th Floor
    City:
    New York
    State/Province:
    NY
    Postal Code:
    10038
    Country:
    United States
    Website:
    www.nationaldebtrelief.com

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