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National Debt Relief Reviews

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Edited by: Amanda Futrell
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About National Debt Relief

National Debt Relief is one of the largest debt settlement companies in the U.S. Founded in 2009, National Debt Relief negotiates with creditors to reduce how much you owe on unsecured debts such as credit cards, personal loans, medical bills, private student loans and collections. It offers personalized plans to help you resolve debt, along with support from dedicated debt specialists.

Pros
  • Free consultation with debt coach
  • Free debt relief quote
  • Numerous accreditations
  • Professional and responsive customer support
  • Easy enrollment process
Cons
  • Fees can reduce overall savings
  • Not available in all states

National Debt Relief Reviews

Over 50k reviews since 2016

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    Page 209 Reviews 41235 - 41435
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    Customer ServiceStaffTransparency

    Reviewed Jan. 23, 2018

    The person going over all procedures of this program was very clear in her explanations, and clear in speaking. Which I rely on. Talking to someone over the phone of such importance and understanding, I need it slowly so I can understand. She was very good. Answering my questions is another. I ask questions whether one or 20 I ask. She explained and answered very well. I was made to feel that even the smallest question or any feeling of confusion I might have will and can be answered.

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    Staff

    Reviewed Jan. 23, 2018

    My experience was excellent. The people who helped me were very friendly, informative and straightforward. Feel like a huge weight has been lifted off my shoulders. Would recommend NDR and their amazing staff to anyone in need. Could not have hoped for a better organization.

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    Customer ServiceStaffProcess

    Reviewed Jan. 23, 2018

    I found the whole process from initial call to acceptance to be very straightforward. I was guided at every step. All questions were answered and I was assured by pleasant representatives throughout the process. The representatives were all very knowledgeable.

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    Staff

    Reviewed Jan. 23, 2018

    I always like dealing with NDR mainly because they are very professional and friendly. They always are accommodating to any questions and inquiries you might encounter. They also try to resolve any bad experiences you may encounter in dealing with any of their associates. Overall I am very satisfied with their services.

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    Customer ServiceStaff

    Reviewed Jan. 23, 2018

    Lawrence ** was amazing to work with. He was always prompt in getting back to me, good at explaining and clarifying and very reassuring. However, during my welcome call (after I was on hold for 10 min.) and then put on hold again after she answered, the woman I spoke with seemed distracted and not very professional. Made me nervous about finalizing the setup.

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    Customer ServiceStaffTransparency

    Reviewed Jan. 23, 2018

    Everything was handled on a professional level and the staff was very helpful and pleasant. We were able to handle everything over the phone without faxing anything or any delays. We were approved and finished in one day and everything was explained very well.

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    Customer ServiceStaffProcessTransparency

    Reviewed Jan. 23, 2018

    Interaction with Edward ** initiating the debt relief process was a pleasant experience. He explained the whole process in very detailed, understanding terms to us. Then Ms. ** followed up with welcome call, confirming our acceptance, explaining the various paperwork in detail. Both persons were professional, answered all questions and were patient with my concerns. Enjoyed their pleasant attitude. Thank you.

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    Transparency

    Reviewed Jan. 23, 2018

    I had a very good experience with this company. They explained all the information very clearly and was very understanding when I had to ask for more detail about certain items in the documents. I would recommend this company for anyone in the same predicament we were.

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    Reviewed Jan. 23, 2018

    I just started my pathway to debt freedom in November. I was very excited to hear that 3 months in National Debt Relief negotiated one of my bigger debts to half of what I owe! Thank you NDR! I can feel may pathway to be sent free opening up!

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    Customer ServiceStaff

    Reviewed Jan. 23, 2018

    Today I needed to contact a customer service rep. Chris was the rep that answered. What a professional yet personable young man. He immediately put me at ease with his reassurance he was handling my account and asked twice if I had any questions. I liked that he told me he could tell I have not logged on to my account and sent me link to reset password. I am very glad I chose National Debt Relief.

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    Reviewed Jan. 23, 2018

    I am just starting. I cannot say much just yet but so far it's good and hope it will work smoothly. Although it is requiring a lot of back and forth of documents. I am telling my husband, "At least I wouldn't worry so much on how I'm to make payments."

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    Customer ServiceStaffTransparency

    Reviewed Jan. 23, 2018

    When I signed up with National Debt Relief, they said that they would be drafting money out of my account every two weeks, save it up into a savings account and negotiate with my creditors down. And once they get to an agreed amount, they would take the money that they’ve been pulling from my account and pay them off for a lower amount. They told me it would take about three years and I'm about a year in. So far, I have two of the six settled. I tried to get a little more money into the account so pay off gets done faster.

    I have been working with a different negotiator every time and some were better than others. There were good ones who would have good news for me, those who had settled one account. And the bad ones, which I had recently experienced when one of the creditors called and tried to give me a summon. I panicked but the negotiator just didn’t share the same sense of urgency as I did. The whole reason I signed up for this program is that they were supposed to take care of everything. But when that happened, it frustrated me a little bit because I'm now stressing out again about something I thought I didn’t have to worry too much about anymore.

    Also recently, I had to change my bank account and they told me I had to wait 10 days because a draft just happened, and I don’t understand that either. I don’t hear from customer support either unless an account gets paid off and I haven’t had an account paid off for a few months now. And it's usually me calling because they say they have no updates. So, if they have no updates, there's nothing to talk about. Furthermore, the payment plan that they set up for me was a lot of money. We are already on paychecks to paychecks so when they're pulling that kind of money out every month, it's not easy. I'm looking forward to finishing the program so I can keep that money in my pocket. While some of my experiences are better than others, I’m overall satisfied with my experience.

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    Customer ServicePriceStaff

    Reviewed Jan. 23, 2018

    I read some of the reviews given by other people about National Debt Relief and resolved to get their services for the consolidation of my debt. I also looked at the Better Business Bureau and then signed up online with NDR. The enrollment was simple and, so far, I’ve been able to knock down one account, so that was good. Whenever the companies I owed money to would contact me, I’d give them NDR’s phone number instead. However, the companies would say stuff like, “Well, we don’t associate within your organizations.” I would have preferred for NDR to contact all those companies to let them know that they are working with me so that the companies would stop harassing.

    The program will take me about three years and I feel fine working with NDR. I’ve talked to different people at different times and now I’m waiting for one of them to give me a call to let me know if they got my fax. Bank of America is suing me right now and I’m hoping NDR will take care of that because I’m paying extra for the lawyer. NDR’s cost is a little high but my experience with them has been good. I’ll recommend it to friends. However, I’d still tell them to see if they can work out their own payment plan with the account that they owe.

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    Customer ServicePriceStaffTransparency

    Reviewed Jan. 23, 2018

    I saw an advertisement for National Debt Relief and I had some problems with my credit card accounts, so I thought I’d give them a call. What they offered me seemed pretty smart. The negotiator explained everything very well. The payment plan that I have is straightforward, too. I have a business account and I would put a certain amount of money in that account every month. National Debt Relief would then withdraw that and put it in my National Debt Relief account. When they are ready to settle something, they give me a call and tell me how they’re going to do it. They would say, “We have this much money in your account and the credit company has agreed to settle for this.” Then, they settle the account and pay that out of my National Debt Relief account.

    I have three accounts that needed to be settled, and National Debt Relief has settled two accounts. So I’m pretty happy with them. Everything seems fine. Also, I’m paying a lot less than when I was paying the credit cards’ unbelievable interest. I was paying about $400 at around 24% interest and I’m not doing that anymore. As I settle these accounts, my credit has dropped a little, but it started to come up again. I’m very satisfied with what National Debt Relief has done for me. I would recommend them.

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    Staff

    Reviewed Jan. 22, 2018

    I like that the monthly payments are reasonable amount of money. They work with the customers' needs. I like that the debt is becoming resolved and hope to have better credit in the near future. The area that I would work on is helping the customer deal better with creditors who are calling to collect debt.

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    Customer ServiceStaff

    Reviewed Jan. 22, 2018

    Freddie ** was extremely courteous when setting up my account. He was very understanding and helped me to understand we all make mistakes and National Debt Relief Company will help me to get out of debt and stay there. When speaking with Evelyn ** for my Welcome call she was very professional and courteous.

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    Customer ServiceTransparency

    Reviewed Jan. 22, 2018

    I am very satisfied with NDR. Upon my registering with them the information given to me was very accurate. They told me it would between 5-6 months before they would receive offers from my creditors. I registered in Sept 2017 and to date I have received two excellent offers. I am kept up to date with emails and am able to accept offers online.

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    Reviewed Jan. 22, 2018

    This whole experience has been smooth and pleasing. Everything has moved along very swiftly. I am happy for choosing National Debt Relief. There has been no headaches of creditors calling and requesting payment. National Debt Relief has been great at dealing with all my settlements.

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    Customer ServiceStaff

    Reviewed Jan. 22, 2018

    I was very pleased with the way Chris handled our claim. He answer everything we asked. He went over every part of the agreement in detail. I feel we did the right thing by signing this agreement. I would surely recommend your company to a friend in this same situation.

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    Reviewed Jan. 22, 2018

    Joining NDRP has been one of the best decisions that I have made in a while! I’ve been with NDRP 5 months now and already they have saved me $4,000 in payments to my creditors! There is no way my creditors would have did that without NDRP’s help!

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    Customer ServiceStaff

    Reviewed Jan. 22, 2018

    Great Experience with everyone including Igor and the woman who did my welcome call. I spoke with getting enrolled into the program to be debt free in 39 months!!! I have been struggling financially for over a year now and am very excited to know that I will be off to a better start financially. Thank you. Thank you. Thank you!

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    StaffProcessTransparency

    Reviewed Jan. 22, 2018

    I really appreciate the lack of judgement and how supportive everyone I spoke with and worked with during this difficult time. The whole process was very quick and easy. Everyone was very clear about all of the documents and what I needed to do. Thank you.

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    Staff

    Reviewed Jan. 22, 2018

    Have been able to settle some of my debt in such a short time. Really happy with their services. I would recommend it to anyone that is struggling with debt. They really know what they're are doing. I can't wait to see what other great debt solution they can solve for me.

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    Customer ServiceStaffProcessTransparency

    Reviewed Jan. 22, 2018

    Teddy was extremely helpful and didn't make me feel stupid for asking certain questions. He was thorough, trustworthy and knowledgeable. He walked me through the program step by step. Kiya was also helpful in the welcome call. I would recommend this company to a friend.

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    Customer ServiceStaffProcessTransparency

    Reviewed Jan. 22, 2018

    Excellent, everyone I spoke with at National Debt Relief was knowledgeable, helpful and friendly. I would highly recommend the program to anyone struggling with debt relief. All phone calls and emails were timely, informative and professionally, communicated. My questions were answered accurately and completely to my satisfaction.

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    StaffProcess

    Reviewed Jan. 22, 2018

    I had a great deal of help with the representative Michelle, she was very helpful in answering my questions, and I am very pleased with National Debt in helping me through my hard times. I recommended this program. I wish I would of reach out to them sooner.

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    Staff

    Reviewed Jan. 22, 2018

    Everyone that I spoke to about my situation was very nice and helpful and I am so glad I made this choice because being in debt is not a great thing. I received other debt relief notices in the mail but I choose National Debt Relief to go with.

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    Customer ServiceStaffTransparency

    Reviewed Jan. 22, 2018

    I asked God for financial freedom. My soul was heavy because I wanted to pay my bills but could not satisfy everyone's demands. My prayer was answered the day I spoke with Sam ** on the phone. He was so understanding and very knowledgeable in his job. He walked me through everything with such ease and confidence. I'm still thanking God for the peace I received the day I made the call. Thank you Lord and thank you Sam :). Love in Christ.

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    Reviewed Jan. 22, 2018

    I am personally relieved to know that National Debt Relief was so successful in my first negotiation terms that I believe my other debts will be handled in the same fashion. Thank you for what you do and I look forward to the day all of my debt is consolidated and paid up.

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    StaffProcess

    Reviewed Jan. 22, 2018

    Both Salvatore and Monica were very helpful knowledgeable and professional throughout the process. They encouraged me through a very tough and embarrassing time. I now feel confident I can get through this with the help from this company. Thank you for the encouragement and help.

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    Staff

    Reviewed Jan. 22, 2018

    I was really pleased with the service I received. I was approved and contract sign without any problems. Mr. ** made this easier and was kind and understanding about my debt. I would recommend this to a friend. I already feel like I am going to have a better year!!

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    StaffProcess

    Reviewed Jan. 22, 2018

    I have been very pleased with the efficiency and knowledge of all the staff at National Debt Relief with whom I've dealt with thus far. I've talked to about four different staff persons and each one has shown a depth of the subject matter and has treated us kindly in the process. This is a stressful process for us and we very much appreciate staff's empathy and patience with us.

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    Customer ServiceStaff

    Reviewed Jan. 22, 2018

    Wonderful customer service and very good experience with my customer service people, they answered all my questions and helped me feel better about my bills, I would refer this company to my friends and family, they took time to go over everything with me.

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    Customer ServiceTransparency

    Reviewed Jan. 22, 2018

    Reached out for debt settlement relief. They were great at explaining how everything works and how you benefit from the service. It was fast, easy, and the respond time was excellent. They personally go over the information with you and explain how each part of the agreement works.

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    Customer ServiceStaffProcess

    Reviewed Jan. 22, 2018

    I was very pleased with help I had enrolling in the program. NATE ** was very patient in explaining the details to where I understand. He returned phone calls and stayed in contact with me. I am happy I enrolled with National Debt Relief. Thank you.

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    Customer ServiceStaff

    Reviewed Jan. 22, 2018

    I have not been a customer but only 2 months and National DEBT RELIEF have already made a settlement on 2 accounts! It's easy to communicate by phone or email. National DEBT RELIEF communicates for the customer. I think the representative is doing a great job.

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    Staff

    Reviewed Jan. 22, 2018

    I was treated very well with two customer representatives. I would highly recommend National Debt Relief to any of my friends or colleagues. Thank you to the two people who helped me out. I feel so as if a weight has been lifted from my shoulders.

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    Customer ServiceStaffProcess

    Reviewed Jan. 22, 2018

    Everyone that I have talked to have been very helpful. I was really apprehensive about doing this program but everyone made me feel that this is totally worth it. I am still very nervous about how I am going to get through all this but I know that I can call anytime.

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    Customer ServiceStaffProcessTransparency

    Reviewed Jan. 22, 2018

    Danny ** was totally helpful with the process of getting me signed up with National Debt Relief. He explained every aspect of the application process quickly and smoothly, and when he was done with step 1 he transferred me to Sherry ** for the welcome call process. She was so helpful in every way. We went over all the confirmations. Next thing you know we were done. Thank you National Debt Relief on helping me soon to be debt free.

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    Transparency

    Reviewed Jan. 22, 2018

    I am satisfied with things as they have been described to me, however I reserve the right to change my mind if everything doesn't go according to the plan that has been explained to me. I am looking forward to working to resolve the accounts that are in my paperwork.

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    Customer ServiceStaffProcess

    Reviewed Jan. 22, 2018

    Everything was great. Fast, easy and simple. Sounds like a great plan. I'm new so I'm waiting to see the results. Gregg was very helpful, courteous and got back to me ASAP. I would recommend this program for anyone who is over their head in debt.

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    Customer Service

    Reviewed Jan. 22, 2018

    So far, (and we're only about five months in), we've had two companies already reach a settlement. We appreciate so much what this company does. The customer service is stellar, and so very helpful. There are no secret loopholes, they're very upfront about their help and motives which are clearly to help us. It was a far better decision than filing for bankruptcy.

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    StaffTransparency

    Reviewed Jan. 22, 2018

    The operator I spoke with was sensitive to my situation, understanding, and and non judgmental. She answered all my questions and was concerned that all of my needs were met. I was thankful to be able to have someone explain things to me clearly and encourage me in things that I can do to be helpful in solving my debt problem.

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    Customer ServiceStaffProcessTransparency

    Reviewed Jan. 22, 2018

    I have just enrolled into the program, but my experience with Johnathan was very good. He was very thorough and explained everything. Very happy to answer all of my questions. I'm sure I will have more questions in the future and expect to receive the same professional courtesy extended. I have been very stressed due to my debt, so this will greatly help me... Thank you!

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    StaffTransparency

    Reviewed Jan. 22, 2018

    Both workers I spoke with were thoroughly knowledgeable as to their responsibilities and job function. Both were very professional, respectful and encouraging. They each asked several times if I had questions and took their time to explain what I did not understand. I applaud the way your staff works and responds to the public. I am very pleased with the outcome and am happy I’ll be able to sleep again at night! Thank you!! I would recommend you to a friend.

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    Staff

    Reviewed Jan. 22, 2018

    My experience was great and I feel relieved from all the stress of being in debt has caused me. I have had an easier than I thought it would be experience. David was very helpful and answered all of my questions. I am glad that I decided to handle my personal debt with #1 National Debt Relief???

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    Customer ServiceStaff

    Reviewed Jan. 22, 2018

    I called National after I looked up on the computer and found they had a really great reputation. I called and spoke with Sara ** very sweet and kind young lady. Helped me so much to complete my enrollment and explaining everything how it worked. Then I called back. Spoke to Jamie ** and he too was very kind and helpful. So grateful to have this opportunity to resolve my financial problems.

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    Customer ServiceStaff

    Reviewed Jan. 22, 2018

    The first time I spoke to Clyde **, I was made to feel welcome and the service was outstanding. He was so willing to help. Even today when I spoke with the representative on the welcoming call, the outstanding tone and encouraging responses made it obvious that I had come to right place.

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    Customer ServiceStaffProcess

    Reviewed Jan. 22, 2018

    Very simple and easy service. Great tone, and attitude from everyone I spoke to. I would recommend the service to anybody. I feel very confident with this program and company. Of the several debt relief companies I spoke to, I felt the most comfortable and confident with National Debt Relief.

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    Transparency

    Reviewed Jan. 22, 2018

    I have been in substantial credit card debt for years & this company has given me peace of mind that I can be over this debt in as little as 30 months. I truly appreciate their time and effort in guiding me through this situation. Everything was explained to me in detail. Thank You.

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    Staff

    Reviewed Jan. 22, 2018

    Very friendly and helpful. We are very excited and relieved to start becoming debt free. Like most Americans, we did not intend for this to happen. Unfortunately, life happens. Thank you for your dedicated help. We will refer this company to anyone who may need your services. We can breathe again.

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    Transparency

    Reviewed Jan. 22, 2018

    Very professional; genuinely interested in helping me get back on track with finances and start on journey to freedom from debt during difficult times. Explained everything I needed to know in understandable terms and offered me numerous opportunities for clarification.

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    Customer ServiceStaffProcess

    Reviewed Jan. 22, 2018

    I had finally hit my max and was drowning in financial debt and did not know where to turn or what to do. I did some research and found National Debt Relief and all my questions were answered. I called and was politely greeted by Joseph ** and that began the speedy process of putting back into control of a seemingly lost situation. He was very thorough in explaining everything and was very understanding throughout the entire process. I highly recommend the services.

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    Customer ServiceStaff

    Reviewed Jan. 22, 2018

    Updated on 08/22/2018: They looked at our monthly income and gave me a couple of ways we could go about the payment, which could be weekly, once a month or twice a month. We were able to choose the option that worked best for us and we've been able to pay off a couple of credit cards. We ended up getting settlement offers before we thought it would come about and it was a little harder financially, but we did not want to lose those settlement offers.

    We've been able to keep from having to go the bankruptcy route, and we're gonna be able to have everything paid off sooner than we've ever expected. Everybody has also been very polite, friendly and helpful, and I feel completely comfortable working with them. National Debt Relief has been awesome and I would recommend them in a heartbeat.

    Original Review: I've had a great experience with National Debt Relief thus far. They have been very thorough and professional. Any and all questions have been answered with expertise. Phone calls and emails are promptly responded to. I have nothing but good words for this company.

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    Customer ServiceStaff

    Reviewed Jan. 22, 2018

    I have nothing but positive things to say about National Debt Relief. They have worked hard for my success. I couldn't be happier with my results. Their customer service is on point and always positive. I am amazed at how quickly they worked with my creditors to come to an agreement.

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    Customer ServiceStaffTransparency

    Reviewed Jan. 22, 2018

    Ricardo and Evelyn are so helpful and made me feel welcomed to be part of a great team. They explained everything in detail and when we were disconnected they made sure to call back. I liked that everyone that I spoke with on the phone was so nice and understanding. Can't wait to start this new journey and learn from my mistakes.

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    Customer ServiceStaff

    Reviewed Jan. 22, 2018

    Janna made my experience easy and helped us quickly. The welcome call was very informative and a nice recap to what Janna already went over for us on the original call. So far I am very pleased with the level of service I have received, and the support from the team there.

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    Reviewed Jan. 22, 2018

    No score low enough. If I would have known what I know now when I first talked to National Debt Relief I would not have gone with this company. I will not advise anyone to use this company. Don't believe what they tell you and find another way to get out of debt or research out other companies.

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    Reviewed Jan. 22, 2018

    Joined the relief program 6 months back and my first payment program with banks has been initiated as promised. Looking forward to being debt free soon. Best customer follow up and no big wait time in getting connected to the officers. I recommend!!!

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    Reviewed Jan. 22, 2018

    I'm a widowed mother of 2 and I will admit, the first 6 months with National Debt Relief was tough. Not because of anything they did or did not do, it was because I had to stop paying all of the credit card bills and let them go into collection. I prided myself on my timely payments and my really good credit score (although it was dropping to do my debt ratio being high) and watching it go down to "awful" was really hard. However, after that, NDR was able to get hook me up with a bank to get me a loan to pay off the negotiated settlements on my accounts so I can start building my credit again, and saved me thousands of dollars. I would estimate my savings at around 50% of the original debt. My advice would be to hang in there and stay the course... it does get better and I have no regrets for signing up.

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    Customer ServiceProcess

    Reviewed Jan. 22, 2018

    Great customer service! Jeff answered all of our questions very professionally. We received all the information needed very quickly via e-mail and phone call. All the paperwork needed to enroll in the program was filled and submitted in a day. We had a very good experience. Thanks!

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    Customer ServiceStaffProcessTransparency

    Reviewed Jan. 22, 2018

    I was in the middle of going through paperwork for divorce and I had racked up a bunch of credit card debts because my ex was constantly sick and constantly needing things. I came across National Debt Relief online and it was sketchy at first. But when I called them, I talked to a very sweet soft-spoken gentleman and he helped me out. He also reassured me everything was within a budget and there was nothing to be concerned about. He sent pamphlets through my email and we went over them together. When we were done with a page, he would ask me right then and there if I had any questions. Then we went on to the next pages. He would ask me to tell him how I was understanding things and I would try to explain to him how I thought the process was working. If I didn’t have a clear understanding of it, he’d walk me through it again and made sure I had a clear understanding before the conversation was over.

    I followed through with the process and I’ve been getting debts paid off ever since. The payment plan is just the right amount too. It's within my budget and it's enough to keep progressing. They said getting all my debts settled would take two years and it’s halfway through now and I'm very happy. I just wish I had more income to give more so I can get this done a lot faster but other than that, I’m pretty contented. I also referred a coworker and she’s getting help as well.

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    Staff

    Reviewed Jan. 22, 2018

    Settled with the first of six creditors, much faster than expected. Very pleased. Could not have done this by myself, I don't have the knowledge or expertise that they do and I am grateful for that. Maybe someday I can find a way to pay them back for all their help. Many thanks.

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    Reviewed Jan. 22, 2018

    The National Debt Relief is the company to help. In four years they have worked to reduce our debt and set up payments for our creditors. It's through a saving account with them that you accrue the monies to pay your debt off. Our credit scores have risen and we are almost done. I recommend them highly.

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    StaffTransparency

    Reviewed Jan. 22, 2018

    My questions were addressed clearly and thoroughly. Solutions to problems were offered in a direct but not pressuring way. Assistance was prompt and conversations were to the point. All explanations were direct and clear. I felt I was dealing with people who represented themselves and their organization accurately.

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    Customer ServiceStaff

    Reviewed Jan. 22, 2018

    James ** and Kathleen provided exceptional and informative service. They both were able to answer all of my questions, returned phone calls promptly and gave me peace of mind with regards NDR. James went step by step over the contract and Kathleen did an incredible follow-up. I'm highly impressed with the customer service from the company. I'd like to thank them personally for their service. It's not every day that you find a friendly person in customer service.

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    Reviewed Jan. 22, 2018

    National Debt Relief seemed to have a good reputation. A big company can get things done so I sought their assistance with my credit card debt. I used them to lower the payment to the credit cards. If I have a concern their reps answer the questions. The only thing I was a little bit dissatisfied with was the amount they charged me. They really didn't disclose that it was 21% so it seemed a little higher than it should be. But other than that they seemed to be good. They don't pay anything off unless you tell them. I've been able to pay off two major credit cards and I've only been with them for about six to eight months.

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    Reviewed Jan. 21, 2018

    This has been a great experience for me. They take all the stress out of my situation and work with my creditors so I don't have to. I have called with concerns about collection notices and they handled everything as well as answer my questions. I would recommend them to anyone in a difficult situation trying to get out of debt.

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    Reviewed Jan. 21, 2018

    Everyone was helpful. They explained everything I asked with great consideration. The counselors with always available when I had any question or problems. The use of my online account made it easy to keep track of my progress. Thank you.

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    Reviewed Jan. 21, 2018

    Getting things lowered and paid. Would never have got out of this debt without help cause credit cards eat you alive. Thankful for their work and hope I can learn a lesson but is hard to get by without a credit card. Should not be such high interest rates.

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    Reviewed Jan. 21, 2018

    I am very pleased with the help and service I have received. Everyone is very supportive and helpful. Whenever I have questions or concerns they are there to help, great customer service. I only have good things to say about them.

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    Reviewed Jan. 21, 2018

    When I first contacted National Debt Relief, I was skeptical, but I have one debt settled and 3 are pending settlement and am in amazement of the system NDR has of helping me achieve my goal of being debt free. We were heavily in debt with no thought of ever getting rid of our credit card debt but thanks to NDR, we will succeed. Thank you from the bottom of my heart!

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    Reviewed Jan. 21, 2018

    I'm so stress with my loan with high interest and National Debt Relief solve my problem. I did not do anything. They do all the work for me. Thank you National Debt Relief. I will recommend this to all my friends with the same problem I have.

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    Reviewed Jan. 21, 2018

    Andre was eager to help me. He responded to my request quickly. National Debt Relief literally just took the reigns and made tackling my debt achievable! I’m so excited and ready to start a new chapter in my life! I’ll recommend to everyone I know trying to do the same.

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    Reviewed Jan. 21, 2018

    I am pleased with the professionalism of NDR. Each and every time I contact them I come away satisfied about my account inquiries. Debts are slowly being taken care of and I have peace of mind. I always get a corresponding email whenever I have contact with NDR.

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    Reviewed Jan. 21, 2018

    I am hoping for a great outcome. I got caught up in payday loans and fell behind. I am choosing them because they are number one in the industry! They are also certified debt specialists. I am looking forward to getting my paycheck back and being debt free in 3 years!

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    Reviewed Jan. 21, 2018

    National Debt Relief was the least expensive over other companies. They provided me with a loan relief since I want to get out of debt. The enrollment process wasn’t too complicated. They just asked me a couple of questions pertaining to my financial situation and they got a bunch of personal information. They also got my credit report then they went from there. The negotiator called to ask me if I want to make a settlement with the creditors. And then they gave me some advice about it whether I should do it or not. They were really good at getting settlements. Everything was straightforward. I’m about a year now in the two-year process and the program works as it has gotten rid most of my debt.

    NDR worked really hard to get me what I got. They fit the payment for my budget as well as for the time period that I got paid. All the people I talk to are always helpful and they even call me for updates. And they have an easy site to manage. NDR’s cost is fair with the service they provide. They are the most effective for those would want to get out of debt.

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    Reviewed Jan. 21, 2018

    Thank you team and thank you OLIVIA ** for great customer care and reassurance. There are so many scams on the web and having clear console information is vital. I'm hoping for a positive turn out with National Debt Relief. This opportunity was very much needed as I'm sure it is for others whom applied. Thank you.

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    Reviewed Jan. 21, 2018

    Another account has been resolved... Thanks for helping me out of a tough spot... Looking forward to the day you have helped eliminate all the debt completely... That day is coming sooner thanks to National Debt Relief and the help you have given me...

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    Reviewed Jan. 21, 2018

    I wanted to get my life back together financially and I got National Debt Relief's service to pay off my credit cards. I went through Google and they came up as number 1. I watched a lot of reviews that made me decide to go with them. They did a good job. I called them and they kept in contact with me all the time and they were patient with me. The rep who I spoke with went over everything with me step by step on my enrollment and I read the whole contract in that.

    Also the negotiators gave me a chance if I could pay or not. There was really communication involved. They were friendly and concerned and I enjoyed talking to them. We're getting closer to finishing the program. We had debt relief with an attorney involving one case so we're waiting for that to be solved. The negotiator is leading me the right way and he's doing his best that he can to solve it. I felt very comfortable and happy working with National Debt Relief. If somebody harasses me I call them. The support that I got was excellent and the cost was reasonable. National Debt Relief got us back on our feet and we can start working to a better future. Our lives improved greatly. We're having money left over at the end of payday. And should my friends ask about National Debt Relief I will send my friends their way.

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    Reviewed Jan. 21, 2018

    When my wife and I were looking into how to consolidate our loans and credit cards, she saw the reviews online for National Debt Relief, and she had a good feeling about them. I called the agency, then we asked questions and got the service. I had to give them the contact information for my student loans and other companies that I had debt with, and they told me to update my information with the National Debt Relief P.O. Box and their contact information. I was told to direct the phone calls that I'd be getting to them, and they have staff that is able to manage those types of accounts. Then they set up a private bank account for me where my monthly payments go, and they use this to negotiate with the debt collectors. I’ve settled a couple of small accounts, but the biggest one I have is a few thousand dollars, which I probably would be done with by 2020 or 2021.

    They have been doing well for several months, and then my wife and I came across some financial hardship and we weren’t able to pay the full amounts. They asked us what they could do to help us with our situation and I asked if they could lower the payment amount. However, they weren’t able to do that, so I had to push back or cancel my payments to the maximum amount of time that I could, which was like a couple of months. I know they really don’t want us to do that, but it's something that we’ve got to do and we are still going to do it. The National Debt Relief negotiators are looking out for the best interest of the consumers. They are just a little persistent and pushy.

    They were telling me that they couldn’t negotiate if we were not paying in, and it would be difficult to keep the negotiator rate that we have with the debt collector or with the company that they're negotiating with. I completely understand that but I have to pick one or the others, my family or paying this, and then they have to go with what I have right now. Hopefully, I will do a little better. Everybody that I've spoken to on behalf of National Debt Relief has been very friendly, understanding, and cooperative, and I've already referred their services to a few people. One of my coworkers is also in a bind with her student loans and I told her that National Debt Relief would be able to help.

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    Reviewed Jan. 20, 2018

    I hesitate to give 5 stars because there is always room for improvement. There are a few issues with CSR that could improve but the service itself is excellent and I am very happy with the way my debt is being handled.

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    Reviewed Jan. 20, 2018

    From the first initial contact the representatives were very friendly and helpful, enabling me to completely understand what it was they were inviting me to do. Each step was clear and the payments easy to make. I am more than satisfied that after one year I will be able to start building my credit rating once again. They enabled me to get a great settlement and I look forward to being debt free in about 2 1/2 years!!

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    Reviewed Jan. 20, 2018

    So far to this point is been very good, lots of paper work but the personnel has been very helpful. Good communication how to do what need to be done and how proceed about the creditors, also about the legal matters very informative like I said. Thank for your help to this point.

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    Reviewed Jan. 20, 2018

    I am more than happy with NDR and their services. The rep explained all of the ins and outs and also answered many of my questions. In less than a year I have paid off one of my larger debts. It takes a great deal of stress off of me.

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    Reviewed Jan. 20, 2018

    I had the most wonderful experience with National Debt Relief. The service was quick and easy. Everyone was so understanding and had so much compassion. Made me feel like they knew exactly what I was going through. This was one of the best calls I could make for a new beginning in my finance. I will recommend a friend.

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    Reviewed Jan. 20, 2018

    So far our experiences been very pleasant, the people of been very helpful all the steps were explained to us. And if things go as projected this could be a pleasant experience. Only time will tell if everything goes as described to us.

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    Reviewed Jan. 20, 2018

    I’m very satisfied with National Debt. They answer all my questions, resolve my problem. I have no more stress. Before I found national debt I was pulling my hair. Couldn’t make the min payment to my credit cards. I’m very pleased with the job they done so far. I don’t even have to worry about sending payment.

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    Reviewed Jan. 20, 2018

    We started working with NDR in mid October and just got our first notice to accept a reduction. Bill was reduced over half of original amount. Made my day. They have been great to work with. Everything they promised or said would occur happened. Excited to continue on and even reducing more debt. They are an excellent company... Wish we had started the process earlier... would have reduced a lot of stress in our lives.

    Updated 05/12/18: So far we have stellar experience with NDR. They have negotiated 4 of our debts since signing up in October. The family household stress level is down to 0 knowing they are working on our behalf. Our credit sucks but am not worried about that. Just as NDR stated as debt is paid credit score will slowly rise. Thinking about doing this... You should.

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    Reviewed Jan. 20, 2018

    Even though I still have a couple of accounts still open, my experience up to this point has been incredible. National Debt Relief has already saved me over 2,500 dollars. Employees are extremely professional and great at dealing with creditors on your behalf.

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    Reviewed Jan. 20, 2018

    I dealt directly with David ** who was very detailed about the process, answered any questions or concerns that I had, and walked me through what the whole process would look like from when I started with the program to when I would finish. I appreciated the detail, care, and time he took to educate me on how everything worked. Thank you for taking care of me!

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    Reviewed Jan. 20, 2018

    I needed help consolidating my debt and in 15 minutes I was approved and on my way to freedom from debt. I was given options for paying off my debt in 3 years rather than 26 years if I continued to make minimum payments. Everything was explained in plain English and I was sent digital copies and a hard copy in the mail as well.

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    Reviewed Jan. 20, 2018

    Ms. Nadirah **, is one of the most highly regarded representative for this company. She explained everything to me and gave feasible opinions to me so I'm at ease with this program. Thank you for helping me regain my financial situation.

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    Reviewed Jan. 20, 2018

    I started this program in September and they have already settled my biggest debt in 4 1/2 months and they also saved me more than they had planned! I was even able to add another creditor months into my program which even lowered my payments! Great people, fast and efficient!

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    Reviewed Jan. 20, 2018

    I'm very happy with the decision that I made to handle my debt with National Debt Relief. Steve was amazing and answered all my questions! The process was very prompt. I would most definitely recommend this to a friend. Hopefully in 2 years when all my debt is resolved, I will be saying the same thing!

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    Reviewed Jan. 20, 2018

    Had a great experience with both employees that we dealt with. Robert ** was extremely helpful and explained everything. He answered any questions we had and made us feel comfortable. We are looking forward to working with National Debt Relief to become debt free.

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    Reviewed Jan. 20, 2018

    Getting set up was quick and easy so far very good experience. Everyone I have spoken to has had good knowledge of the program and have shown interest in helping us to achieve our goal. Looking forward working with NDR to achieve our goal of being debt free as soon as possible.

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    Reviewed Jan. 20, 2018

    The personnel at National Debt Relief are very friendly and professional. Kim was very easy to talk to and very informative. The follow up service representative was just as professional and informative. I was very pleased with the amount of help and information that I was given and my questions were answered to my satisfaction.

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    Reviewed Jan. 20, 2018

    When I called the first time, I was not able to make the monthly payments. Tommie ** told me that when I was able to do so, to call him back and he would be ready to help. Well, I am now getting divorced and working two jobs so I kind of have to make it work. I emailed him and he called me right away. We went through the whole process and he definitely put my mind at ease. Thank you!

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    Reviewed Jan. 20, 2018

    I called in and spoke with Mariah (did not get last name). She was very helpful in answering all my questions and explaining everything pertaining to a settlement in question. She also explained more about the NDR website, that could make it more useful for me to use.

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    Reviewed Jan. 20, 2018

    Wonderful people! So easy to work with! Never would of imagined how great customer service would be. The debt resolution results were amazing! Will definitely recommend National Debt Relief to anyone of my friends or co-workers interested in resolving debt.

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    Reviewed Jan. 20, 2018

    I have been with this company since June of 2017... It is now January of 2018, and they have already taken care of 3 of my debtors and are working in the fourth! I am so pleased with what I’ve experience with them so far! They are doing exactly what I needed! My credit is on the way to being cleared! I don’t regret for a second for joining up with them.

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    Reviewed Jan. 20, 2018

    I just want to thank Joseph ** for all his help. He was very friendly and very patient, explained all the paperwork and made sure I understood what they meant. He was very professional. He made sure that he kept me up to date when I was trying to get approved.

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    Reviewed Jan. 20, 2018

    The lady Colleen ** was very polite and professional went over everything excellent explained the process and asked if I had questions. I asked and she responded and explained everything wonderful. She is a great asset to this company and I know she will be there with me every step of the way. I also felt very at easy. She never made me feel bad about my situation.

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    Reviewed Jan. 20, 2018

    Everyone from our initial contact to the end of the welcome call was extremely professional and emphatic. We can see a light at the end of the debt tunnel. There was no judgment for our circumstance just truly honest good service which is unusual in today's business world.

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    Reviewed Jan. 20, 2018

    She let me take my time and often allowed me time to ask questions. Interesting but difficult process, but Toya didn't rush me and often offered to allow me to ask questions about anything not clear to me. I feel was given a great amount of information and places where I could find answers.

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    Reviewed Jan. 20, 2018

    I am very pleased with my experience and feeling much relief after contacting NDR. Priscilla ** was just so pleasant and was actually fun. Every contact I had at NDR was polite and kind. I would definitely recommend NDR to others and I am feeling thankful that NDR is available.

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    Reviewed Jan. 20, 2018

    They really listened to all my questions and didn't rush me. Husband was skeptical but after research he decided we should apply. The amount of savings and the light at the end of a long tunnel makes us feel so much better. It took a while to get in a lot of debt but now we will be free of debt in 4 years!

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    Reviewed Jan. 20, 2018

    The staff were very pleasant and helpful. They took their time to explain the program. Im very happy to have found this program that will be helping me work to become Debt free. I would highly recommend this program.

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    Reviewed Jan. 20, 2018

    Everyone that I have spoken with has been wonderful. We have been treated with such kindness and respect. Nobody likes having debt problems and we were not made to feel bad about it. Instead we were given hope and help to get us back on track. Thank you for the great customer service.

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    Reviewed Jan. 20, 2018

    I felt that the two representatives were clear & helpful with the whole process. Knew their job. This is just the beginning so hopefully the experience continues on a good path if I need to contact them for any information. So far so good.

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    Reviewed Jan. 20, 2018

    I had lost my job and I had some credit card debts. I went with National Debt Relief and they asked me how much my debt was and what was my reason for calling them. And then, the rep added up my debt and figured out the payment plan. I had around $21,000 and he told me that it was $250 every two weeks. At that time I was working. I've been in the program for eight months now and the payment plan is still pretty much the same. I would've accumulated around $5,000 and although they had settled a couple of debts, my account was almost zero. I was still making payments on the debts that they had settled so I had some questions about how much fees they were charging. In the beginning, I didn't know it was that expensive.

    The negotiators would notify me when they've made a deal but I would like to have more contact with them and see what's going on or where I'm at with my creditors. I have one creditor guy who was calling me quite a bit and I wanted to see if we could settle with them but I haven’t been able to talk to anyone yet. I’m going to give it a few more months then I'll check back and call to see what's going on. But so far, working with NDR has been a relief. When my creditor called me, I just referred them to National Debt Relief.

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    Reviewed Jan. 20, 2018

    My husband had a heart attack and the medical bills just started snowballing. And then he, in his infinite wisdom, decided to leave. It’s been a huge mess. But National Debt Relief has actually been really easy to work with. I can call them and talk to them or I can email them and they take care of me right then. My experience with them has been great.

    I’m still working with them. They’re still helping me with some credit card debt and a couple of personal loans and medical bills that I got stuck with. If I call and ask questions and if they reach a settlement, they call me and ask me if that’s okay. If I agree, then they go through with it. If I don’t, they usually take it a step further and tell me they’ll call me back or email me. I can go 24/7 and look at my account and see what’s going on and I can answer any questions they ask me. They’ve also told me what to expect and I’ve not had any problems. It all works just exactly the way they explained it to me. It has made it a whole lot less stressful. They're excellent indeed and I have recommended them to a friend.

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    Reviewed Jan. 19, 2018

    I am grateful for the help that I received today working with Yan ** and the other gentleman. They made me feel comfortable and at ease in this situation. I would highly recommend this service to others. I am very thankful for a service like this that help individuals rebuild and restructure their financial life.

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    Reviewed Jan. 19, 2018

    This is a great team to work with. They make sure you understand what you're getting into. Three different people went over the terms of my contract. All questions were answered. The only glitch I had was that they did not honor an offer I got in the mail for deferred charges.

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    Reviewed Jan. 19, 2018

    I've been working with National Debt Relief for a few months now and was actually able to work with one of my providers so far. Their customer service was very thorough in reviewing all my options available. Even when I called with additional questions, their team was nice.

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    Reviewed Jan. 19, 2018

    National Debt Relief was extremely compassionate and professional as we discussed and walked through our financial situation. The representative kindly evaluated our situation, the level of assistance we could qualify for, and all the options and steps involved. He helped us to process the application up to and through the final approval. The entire process was handled delicately and with dignity. I am glad we made this important decision to call National Debt Relief to help us through this difficult situation.

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    Reviewed Jan. 19, 2018

    My initial talk with Jim ** was pleasant, Jim took the time to explain the program, and expectations, the conversation was not hurried, which I greatly appreciate.

    The follow-up was a different situation, even though I got most of what was being read, it felt rushed, and at times not very coherent, ultimately, I appreciated the gentleman's time.

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    Reviewed Jan. 19, 2018

    One of my creditor has accepted the terms and that was good news. I'm trusting that the others will accept and my credit will soon be repaired. I think I have three more to settled then will be debt free not to get back into. Looking forward when all this is over.

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    Reviewed Jan. 19, 2018

    Joshua was remarkable in his ability to convey the relevant information regarding the consolidation procedures and likely results. Jack was clear and concise making the welcome call enjoyable and hasty. Over all the entire process was very simple and is likely to change my life for the better and I am so grateful to you all.

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    Reviewed Jan. 19, 2018

    We now have hope of financial freedom in a few short years. National Debt Relief gets the job done quickly and fairly. We feel like they really care. Thank you team members for giving my husband and I peace of mind that you are there for us.

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    Reviewed Jan. 19, 2018

    Great experience, very professional and willing to help you to solve your problems. I recommended 100%. They will explain you step by step how everything works and answers your questions clearly. They make you save a lot of money. I'm so happy.

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    Reviewed Jan. 19, 2018

    Program was explained and contract was completed fast. It helps to have someone on your side rather than going it alone with the credit card companies. Texas has good debtor protection, yet creditors may freeze your bank account, or put a lien on your homestead. NDR always made time to answer questions.

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    Reviewed Jan. 19, 2018

    When I have called and added more accounts the person I spoke with was very helpful. With this company working with my creditors has given me peace of mind. They have helped me very much. In the beginning I was told it would take me at least 3 years to pay everything and be debt free but with them working with my creditors to either reduce the interest or accept less than what I owe I’ve been able to pay for at least 3 or 4 of my accounts off.

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    Reviewed Jan. 19, 2018

    National Debit Relief has helped me pay my creditors when no one else would. They are very prompt and efficient. I am amazed on how well they work with my creditors. I am pleased with their means of communication of settlement and the Global Client Solutions that they use to help work with clients and creditors alike.

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    Reviewed Jan. 19, 2018

    Had an excellent and well informed representative who walked me through and explained the program and how it works. Kept in contact with me in order to get started as well as getting me in touch with the welcome call. Would highly recommend this program to friends.

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    Reviewed Jan. 19, 2018

    I was pleased with the customer service I received. I was well informed of the process and the person who help me Reginald ** was so helpful and patient. I thought it was going to be hard and frustrating, but it was not and I truly believe that it's because of the great service I received from this person. I'm glad I chose National Debt Relief.

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    Reviewed Jan. 19, 2018

    The representative was very informative and had very good customer service skills. He sounded like he had a passion for helping people who are in debt. He made sure I understood what I was agreeing to when I was signing the electronic e sign documents.

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    Reviewed Jan. 19, 2018

    So I called in a mess of fear, Brandon was quickly able to assure me that him and his team could help. The entire process was explained to me by Brandon and him and his team went to work on getting me all the information and we were able to quickly and efficiently come to an agreement that I am beyond happy with. Thank You. Thank You. Thank You!!

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    Reviewed Jan. 19, 2018

    I started with NDR last summer. While my debt aren't all paid off yet, the experience and the mere approach has been more than a stress relief. I only used to be able to pay the interest of my cc every month and I've wasted so much money because I knew it was never going to end. I came across NDR with an overwhelmingly good review, and they weren't wrong. In addition to paying a fixed amount of money bi-weekly going toward my debt-free future, the company has a system in check to make sure their customers are in the known and protected. I will report back on once I'm debt free. But so far so MORE THAN good.

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    Reviewed Jan. 19, 2018

    National Debt Relief has been AMAZING! From the first time I talked to them they have been helpful and in just 3 months have already settled one of my debts! I never thought it would be this easy!! I would send anyone looking for debt help to them in an instant!

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    Reviewed Jan. 19, 2018

    My experience has been very positive. NDR has made a very stressful situation easier to handle. I appreciate their kindness and thoroughness in handling my case. I would recommend their services to anybody who has fallen on hard financial times. Their expertise and professionalism is outstanding.

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    Reviewed Jan. 19, 2018

    All gentlemen I spoke with were very friendly, and willing to help. This was the easiest agreement I have ever gone through. I will definitely recommend National Debt Relief to anyone that I know that needs help. Thank you for relieving me of most of my stress. I did not know what I was going to do with all of this debt.

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    Reviewed Jan. 19, 2018

    Nat'l Debt Relief associates, Jason ** and Kaneesha (sp) were so helpful in helping us to understand the process and all the paperwork that goes with it. For anyone looking for a solution to get out debt, do consider Nat'l Debt Relief. Make no mistake this solution isn't a complete walk in the park, you have to put some effort into it, you also need to stay in contact with them as they will continue to work and negotiate on your behalf. One thing I am surprised that they didn't offer as part of their service is to help establish a liveable, and doable budget.

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    Reviewed Jan. 19, 2018

    They all were Great help and they had patience with me and all my questions! I hope this helps get my credit fixed and under control! I will refer a friend or two whom might need the services! Once again, thank you!

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    Heidi increased rating by 3 stars.
    Staff
    After a positive interaction with National Debt Relief, Heidi increased their star rating on Feb. 24, 2018.

    Updated review: Feb. 24, 2018

    The representative that called me to settle a claim with one of my bill collectors was very professional and quick to get her message across and spoke fluently which is something I totally appreciate because my time is very important to me. Thank you.

    Original Review: Jan. 19, 2018

    The representative that contacted me spoke so fast she had to repeat herself for me many times, even after I asked her to slow her words. There is a recording of our conversation and I would hope it could be used for training.

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    StaffProcess

    Reviewed Jan. 19, 2018

    Everyone I talked to today was very knowledgeable and helped me understand every detail of the program that I enrolled in. The process was very quick and easy and I am now ready to start getting back on track with my debt. I would definitely recommend this program to anyone else who is going through financial struggles.

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    Customer ServiceStaff

    Reviewed Jan. 19, 2018

    Every time I get an email, or need to call in, I get the answers I need ASAP. People are always friendly and will go above and beyond to get you the results you are aiming for. I would recommend anyone to National Debt Relief. They have made my life less stressful by handling my debts and contacting debtors on my behalf.

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    Customer ServiceStaffProcessTransparency

    Reviewed Jan. 19, 2018

    I called NDR and from the moment I called to the end of the whole signing up process, I was treated with respect, dignity, and had no feeling of judgement. My account specialist, James **, went above and beyond to make this process as worry free and painless as possible. All of my questions were answered and James explained the whole process to us and made me feel like he really cared about our success to be debt free, and I would recommend NDR to anyone. Nicole, the follow up specialist to sign us up was very pleasant and explained everything to me that James did. I am very pleased to be able to work with NDR to help me become debt free.

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    Staff

    Reviewed Jan. 19, 2018

    Every time I have spoke with a representative they have always been very polite and professional. They get accounts settled within a very timely manner. We contacted NDR maybe 8 months ago. And we have had several accounts settled at a lower balance than original.

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    Customer ServicePriceProcess

    Reviewed Jan. 19, 2018

    I really like how NDR is upfront with all the cost and were happy to answer all of your questions. I was stressed with getting back on track with things. This process alone gave me a sigh of relief! Thank you!

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    Customer ServiceStaff

    Reviewed Jan. 19, 2018

    National Debt Relief has already negotiated settlements with 3 of my creditors, without me having to do anything other than accept the offers. Customer service representatives are helpful, knowledgeable, and kind. They make you feel like they truly care about your situation and take care of every single little detail throughout the hard times. They are absolutely amazing and I will always be grateful for having found them.

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    Staff

    Reviewed Jan. 19, 2018

    I had no issues with the interviews. I especially appreciated that I was given time to review some documents before proceeding with the process of becoming a client. Both of the staff members I spoke with were professional and answered all my questions.

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    Reviewed Jan. 19, 2018

    Looking for NDR to help me in ways I could not help myself. I cannot afford any more than what I can afford. I stay broke now but I know it will be worth it in the end. Thanks for all you are doing at NDR.

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    Reviewed Jan. 19, 2018

    I have been very pleased with my debt resolution. I still have some debt out there, but it doesn't go away right away, it takes time. I have recommended NDR to others. It was the right choice for the time I was at in life. Thank you so much for your help.

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    Staff

    Reviewed Jan. 19, 2018

    Andrew was very patient and very concerned with helping me get out of debt! Not pushy like he was gonna sell me something. I thought this was a big loan thing and I was gonna make it harder to get out of debt but it's a really good program and I'm glad my friend sent me their number!

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    StaffProcess

    Reviewed Jan. 19, 2018

    Everyone involved was very helpful and understanding during what was a difficult time for me. It made the process understandable and welcoming. While reaching the point where this type of service is necessary is not something I intended, it nevertheless was reached and had to be taken. The care with which your employees dealt with me is to be commended.

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    Customer ServiceStaffProcessTransparency

    Reviewed Jan. 19, 2018

    I’m new to the program. Customer service, mainly the person that walked me through the process & got me enrolled, has been extremely helpful & knowledgeable & nice. Looking forward to getting out of the crater I’ve buried myself in with debt. Thank you.

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    Customer ServicePriceStaff

    Reviewed Jan. 19, 2018

    Great experience reducing debt amounts! Paying pennies on the dollar on debt that that was sitting around collecting interest. I feel so encouraged that I will be out of debt in a timely fashion. Customer service is great and the representatives make the experience pleasant. Who would've thought that paying off debt could be this painless!

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    Customer ServiceStaffProcess

    Reviewed Jan. 19, 2018

    Signing up for the NDR program was much smoother than I thought. Everyone I talked to was professional and efficient. I left each conversation feeling like I was in good hands. They made me feel a little less anxious about my debt problems going forward.

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    Transparency

    Reviewed Jan. 19, 2018

    I was surprised how easy it was to work with them, everything was well explained and the savings was great. Both the initial contact with Anika and then underwriting went very smooth. Who would thought in less than 1 hour you can be on your way to financial freedom. The relief appreciated!

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    StaffTransparency

    Reviewed Jan. 19, 2018

    Just got enrolled. Everyone was friendly and explained everything in detailed. A little nervous for this change but when you fall under hardship you have to do something. They don't judge you and will work with you on what you can handle financially.

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    Customer ServiceStaff

    Reviewed Jan. 19, 2018

    I have been with National Debt Relief now for 4 months and they have already settled 2 of my debts. I have had nothing but good experience with this company. Everyone is nice and helpful. I really enjoy working with NDR. I actually wish I would have called them sooner. Thank you again.

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    StaffProcess

    Reviewed Jan. 19, 2018

    All the agents that I have talked to have been of great help and answered any questions that I have in a way that is easy to understand. The process has been made much easier by the help of the agents that you have. Anytime I have had a concern or fear they have guided me through it.

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    Customer ServiceStaff

    Reviewed Jan. 19, 2018

    My experience has been great. Everyone is helpful and quick to answer questions. I looked at a couple other debt relief companies and they were not as willing to help protect me in the event of legal issues or harassing calls from creditors but National Debt took care of those concerns.

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    Customer ServiceStaffProcess

    Reviewed Jan. 19, 2018

    Both agents represent the company in an excellent manner. I understand fully my responsibility in responding to communications in the proper manner. I was guided through the process for about an hour giving me a good understanding of what is needed to bring this to a conclusion. Thanks for the patience of your agents.

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    StaffTransparency

    Reviewed Jan. 19, 2018

    Suzan ** made me feel comfortable in what I was doing was the right thing. She walked me through everything. Her explanations were clear and concise, very knowledgeable. If all their employees are like her they have my vote for company of the year.

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    StaffProcess

    Reviewed Jan. 19, 2018

    The first person I talked with, I think her name was Sue **, was accusatory and made me think twice about using NDR. Then I happened upon Kelly and my mind was changed. Very helpful in explaining program and procedure. Glad I found NDR. I would recommend to anyone looking for debt relief.

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    Customer ServiceStaffProcess

    Reviewed Jan. 19, 2018

    The customer service was great. Olga ** was fabulous. She really helped me to feel comfortable about this decision. The service on the welcome call was also top notch. Both representative went over all the needed information so that you know what to expect from this process.

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    StaffProcess

    Reviewed Jan. 19, 2018

    A company that says what they mean. They give full disclosure of the process and they stand by it. Would recommend them to anyone struggling with debt. It is very easy to work with them and to add extra debt as needed. Everyone I have talked to has been very kind to me.

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    Reviewed Jan. 19, 2018

    After getting myself too far in the hole to dig myself out, National Debt Relief offered an hand up. Their work and support is helping me get out of the hole while helping me to do it right this time.

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    Customer ServiceStaff

    Reviewed Jan. 19, 2018

    The staff at National Debt Relief has been quick to respond and has answered any questions I have had. They were able to negotiate a settlement quickly and notified me immediately. They are always upbeat and positive and have been very considerate and friendly.

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    StaffProcess

    Reviewed Jan. 19, 2018

    So far, my girlfriend and I have been approved for help by NDR. The process went super smoothly and everyone we talked to was super helpful and extremely optimistic about our situation and made it seem like everything is under control!

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    Staff

    Reviewed Jan. 19, 2018

    I am so incredibly blessed and grateful to have found NDR. I feel like there is a light at the end of the tunnel. Everyone I have ever spoken with has always been knowledgeable, kind, encouraging and honest. NDR is giving me back my peace of mind.

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    StaffTransparency

    Reviewed Jan. 19, 2018

    Great experience, very professional, explanation well done, felted very comfortable, would not have any problem recommending them to anyone, knew what they were doing. I have no worry. Feel like an Angel came from Heaven to take care of my woes. Glad I found you.

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    StaffProcess

    Reviewed Jan. 19, 2018

    Talking to both agents throughout my process was nothing less than wonderful! I am so excited to finally see the light at the end of the tunnel. I would recommend this company and program to anyone in need of financial assistance!!

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    Customer ServiceStaff

    Reviewed Jan. 19, 2018

    Everyone I’ve had to work with so far through National Debt Relief has been very informative, and they have great customer service. I would recommend National Debt Relief to anyone wanting to become debt free without the stress of it all. I’m looking forward to being debt free!

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    StaffProcess

    Reviewed Jan. 19, 2018

    Great experience. Both individuals were nice and very helpful. They had a lot of knowledge in regards to the program. I am very excited about the program. I cannot wait to get started. I feel that the program would help me out a lot. I feel very confident.

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    Customer ServiceStaffTransparency

    Reviewed Jan. 19, 2018

    I am very satisfied with the National Debt Relief customer service I received from both Christian ** and the Client Success Team. I never felt pressured and they made me feel assure that everything was going to be OK and most importantly when I had questions they were patient with me and very clear on everything that we talked about. I feel relief and less stressful and I would definitely recommend this company to friends and family that would need this kind of assistance.

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    Customer ServiceStaffTransparency

    Reviewed Jan. 19, 2018

    The customer service reps were very helpful and explained everything step by step. They made the process of paying off my debt easy. I've been wanting to clean up my credit for a while now but did not have the finances or a set budget in order to complete but this company was able to make that happen for me.

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    Customer ServiceStaff

    Reviewed Jan. 19, 2018

    I feel like they were very thorough with getting a hold of me, making sure paperwork was in order and made me feel comfortable in starting a debt relief program. They were very professional and were able to answer any question I had. They went through the paperwork very well.

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    StaffProcessTransparency

    Reviewed Jan. 19, 2018

    I was kind of reserved at trying out the service, yet after speaking Bill **, I felt relieved. He walked me through the entire process and explained in detail, the program. He was very responsive to my questions and provided real time information. I would recommend the service to anyone, who may be thinking about other means of settling their debt. Great Job National Debt Relief.

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    Customer ServiceStaffProcess

    Reviewed Jan. 19, 2018

    Every time I have a conversation with a representative they are always extremely informative, very helpful, and very friendly. I don’t remember her name from this morning but she was very nice. Made sure I was completely satisfied before she let me go. She made me feel better about going through this program.

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    StaffProcess

    Reviewed Jan. 19, 2018

    These are very talented people that help me go through this process in order for me to get out of debt faster. GENARO is awesome and he makes me comfortable talking to him. I don't feel shy and embarrassed and he makes sure I understood everything I hear. I will definitely recommend him to my peers.

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    Customer ServiceStaffProcess

    Reviewed Jan. 19, 2018

    Extremely helpful and detail when explaining the process and how things will happen and take place. Very efficient and professional. Kester was very helpful and made sure to respond to email and call in a timely manner. He made sure I understood each thing we discussed.

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    Customer ServiceStaff

    Reviewed Jan. 19, 2018

    Skeptical and embarrassed at first, I decided to call National Debt Relief. Randy ** answered and was so helpful in helping me to understand that it was okay, that my debt could be forgiven and that there was a plan for me! The welcome call (sorry I forgot the name of who helped me!) was also great in helping me to better understand how the program worked and also took my questions and concerns in his own hands, going to the extent of searching for the answers to my questions through other sources instead of simply dismissing me. Thank you for all the help & for allowing me to gain back my confidence after my accident. Now we can focus on our chicken farm! Amazing customer service, 5+ Stars!

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    Transparency

    Reviewed Jan. 19, 2018

    I was very thankful for the chance to work with National Debt Relief. They provided me with clear answers and honest assessment of my situation. Now I am looking forward to being on my way to financial freedom. Would definitely recommend working with them to help change your life.

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    Customer ServiceStaffTransparency

    Reviewed Jan. 19, 2018

    Micah was very patient and taken his time to explain every question I asked him about to me in detail. He even called me back when my daughter got home from work, since I am not good with the computer so she was able to help me complete the forms. He really has patience with seniors. I never felt inadequate. Thanks to Micah.

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    StaffProcess

    Reviewed Jan. 19, 2018

    I was extremely overwhelmed by the amount of my personal debts I had accrued. I hadn't found a way to pay down the debt faster and maintain necessary living expenses like housing, food childcare, etc. My biggest fear was that I was going to have to file for bankruptcy. I saw an online advertisement for National Debt Relief and after checking the reviews on the Better Business Bureau site I decided to give them a call. I was pleased with the professionalism of the staff and I never felt as though I was being judged by my financial failures. I have been kept well informed throughout the process. It was roughly estimated that I may be debt free in 4 years, but I've already seen such great results and I feel like I will have reached financial freedom in less time. I am truly grateful for this program.

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    Reviewed Jan. 19, 2018

    I can’t thank National Debt Relief enough for what they’re doing for me. I was struggling to keep up with my bills and barely afford to go to the supermarket and thanks to them I can breathe literally. Thank you so much. Another account solved today.

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    Customer ServiceStaffProcessTransparency

    Reviewed Jan. 19, 2018

    Best customer service I have ever received. Every single person I spoke to was fully prepared to answer my questions and solve my doubts. I'm amazed by your professionalism. The staff really made me feel confident about this significant decision. They clearly explain every part of the process which has exceeded my expectations. National Debt Relief has saved me from making another bad decision.

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    Process

    Reviewed Jan. 19, 2018

    When I enrolled at National Debt Relief, the process was simple. I did some of it on the phone, while the rest of it was on a computer. They were straightforward with the fees, and they even estimated what my discount would be on the total debt, so I understood everything really well. I made my first payment last August 17 and right now, I have cleared off two debts. Overall, National Debt Relief has a fair program. The negotiator was easy to work with. By turning over your credit card debts to them, you're saving yourself from doing a lot of the work. So far, so good. I would recommend them.

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    StaffTransparency

    Reviewed Jan. 19, 2018

    I fell behind on credit cards and couldn’t get out. I talked to a National Debt Relief guy on the phone, went over my accounts and set everything up for the consolidation of my debt. The National Debt Relief reps are open in communication the whole way and they kept me informed on what was going on. Also, the payment plan works and the cost of service is fine. I’d tell others to at least look into National Debt Relief.

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    PriceStaff

    Reviewed Jan. 19, 2018

    I had lots of medical bills and unexpected expenses come up. Things started snowballing, the credit card bills were compiling, and the interest kept coming. I looked up good debt relief companies and National Debt Relief had good reviews. Everyone I've talked to has been extremely friendly and was very helpful with all my questions. I pay every month then they work on my behalf to pay off the debt. They divided out what I was going to pay to get my debts paid off and that was enough so I could afford it. I also do two payments a month instead of one because I couldn't afford a one lump sum. It's a three-year thing and we already settled two debts in under a year. Now I don't have to worry about collectors calling all the time, and I hate not being able to pay bills. National Debt Relief can surely help anyone who has a problem with debt.

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    StaffTransparency

    Reviewed Jan. 18, 2018

    So far I'm happy that I made a decision, and this company is will to help. And have explain every detail. And gave me a decent amount for me to pay and save. So far I'm HAPPY, can't complain. And the people that help me were super professional.

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    Staff

    Reviewed Jan. 18, 2018

    Michelle ** was super helpful and friendly. It made me sad to know I won't be working with her the whole experience. She was helpful friendly flexible to make signing up easier. Kathleen was the welcome agent. She allowed me to ask freely and made me feel better about signing up with questions.

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    Staff

    Reviewed Jan. 18, 2018

    Satisfied with the service provided by the agent. No complaints at all. They were very explanatory with the information I needed to know; she was very professional and courteous and made me very comfortable speaking to her. Hopefully all agents are like that.

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    Staff

    Reviewed Jan. 18, 2018

    Thank you for a completely professional, sincere, and supportive experience. Jonathan ** and Kadisha along with your support staff got us set, prepared, and started on our journey to debt relief without gags, scams or hidden clauses. Good job to all.

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    Customer ServiceStaffProcess

    Reviewed Jan. 18, 2018

    I just joined the program and was very impressed with the manner in which the process was handled by your staff. They are professional, informative and come off as very supportive. I was clearly informed of all the particulars of the program and was always invited to ask questions or to follow up via email or phone if I had any. I was also very impressed with how easy it was to sign all the needed paperwork electronically. That was AWESOME.

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    Customer ServiceStaff

    Reviewed Jan. 18, 2018

    Great attention and service provided. All the customer service representatives were knowledgeable and understanding. I look forward to working with such a professional group. I also look forward to becoming debt free and feeling secure. Thank you for the assistance.

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    Reviewed Jan. 18, 2018

    I have been on the program for 10 months and National Debt Relief has resolved 6 of my credit card debts for a lot less than what I owed. I am very happy that I chose to use this company. The biweekly payments and monthly settlement payments are manageable.

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    Staff

    Reviewed Jan. 18, 2018

    I am very satisfied with the agreements set up with NDR and the services performed to work with me to relieve my hardship conditions. I will abide by all requirements as long as it doesn't create any future hardship. I appreciate all they have done to resolve any and all hardships I've accumulated over the past years.

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    StaffTransparency

    Reviewed Jan. 18, 2018

    Perfect, great deal, very respectful and fast worker and explain everything really clear so you can understand every single subject. Is great company. I'll be looking forward to recommended to other people in my situation. Thanks for your hard working.

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    StaffProcess

    Reviewed Jan. 18, 2018

    Both representatives that we spoke with were very helpful and knowledgeable making the process easy and without any stress and answering all of our questions clearly and easily. We are very excited to be starting this process with NDR we were really needing some assistance and NDR was there to help. Thank you.

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    Reviewed Jan. 18, 2018

    I am very impressed with National Debt Relief and highly recommend them to others who have experienced too much debt and not enough income. Because of them I am now able to live within a satisfactory budget and are now current on paying all my regular monthly expenses.

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    StaffProcess

    Reviewed Jan. 18, 2018

    Pretty easy to complete with the help of all involved in the process. Still too early to say how this program has helped me, but God willing that this will help me get out of debt and learn from my mistakes. Thanks to all who has helped me.

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    Price

    Reviewed Jan. 18, 2018

    Thus far, I am pleased. They are entering affordable agreements, and I am pleased. We agreed for two of my creditors, and the company is keeping me informed. National Debt Relief is communicating with my creditors, and I am not being contacted by any of the creditors. I am satisfied!

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    Customer ServiceStaffProcessTransparency

    Reviewed Jan. 18, 2018

    Very informational, great communication, answered all my questions. Thank you for the help. They took the time to sit there and explain everything in great detail. I'm very glad to have enrolled in this program. Very well-spoken individuals, very knowledgeable and they are willing to help in any way possible at any time.

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    Price

    Reviewed Jan. 18, 2018

    NDR saved my life. Since my wife passed 8 years ago, I lost her impending Medicare contributions to our family. Thus, when a $25,000 surgical bill and maintenance costs to our home came due, I used the credit cards to the maximum. At high interest rates, I was paying just the principal and still had large never changing credit card bills.

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    StaffProcess

    Reviewed Jan. 18, 2018

    I didn't know how I was staying afloat and was drowning in debt, from the moment I started the program NDR gave me a sense of ease and have quickly settled a big chunk of my debt! Everyone I have spoken to has been very knowledgeable and helpful.

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    National Debt Relief Company Information

    Social media:
    Company Name:
    National Debt Relief
    Company Type:
    Private
    Year Founded:
    2009
    Address:
    180 Maiden Lane, 30th Floor
    City:
    New York
    State/Province:
    NY
    Postal Code:
    10038
    Country:
    United States
    Website:
    www.nationaldebtrelief.com

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