National Debt Relief Reviews
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About National Debt Relief
National Debt Relief is one of the largest debt settlement companies in the U.S. Founded in 2009, National Debt Relief negotiates with creditors to reduce how much you owe on unsecured debts such as credit cards, personal loans, medical bills, private student loans and collections. It offers personalized plans to help you resolve debt, along with support from dedicated debt specialists.
- Free consultation with debt coach
- Free debt relief quote
- Numerous accreditations
- Professional and responsive customer support
- Easy enrollment process
- Fees can reduce overall savings
- Not available in all states
National Debt Relief Reviews
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Reviewed Jan. 27, 2018
Everything about the Debt Relief Program was explained well & all of our questions were answered to our satisfaction... Forms were easy to sign... Our excellent credit history & hesitation in going delinquent is not a situation that we are entering into with great excitement. Allison managed to ease our fears a little bit! We are not looking forward to the next few Months but are putting Our Faith in NDR to have Our Backs! Thanks & have a Great Day!!
Reviewed Jan. 27, 2018
Very pleased with the way this company is helping me become debt free, excellent communication with no deception at all, very straightforward. Communication is all by telephone so as not to be duped by fraudulent e-mails. Communication is very professional and to the point. Very happy.
Reviewed Jan. 27, 2018
Marcus was patient and answered all the questions my wife and I had. There was no pressure and he made us feel like we could take our time making the proper decisions we felt we needed to make. Ultimately my wife and I both felt comfortable to go ahead with National Debt Relief. Thank you.
Reviewed Jan. 27, 2018
I want to thank the team for being so kind. I have only been with National Debt Relief services since Aug. and have got one of my cards paid off and working on my second one. It is a load off of my mind. It won't be long and I will be free. I will let my friends and family know what y’all have done for me. Thank you so much.
Reviewed Jan. 27, 2018
I am working with National Debt Relief now. I have 7 accounts to be settled. So far 2 have been settled for much much less than what I owe. I am very very pleased with my experience so far. I also find my online account very helpful and they are always there to answer questions.
Reviewed Jan. 27, 2018
National Debt Relief has the best customer service representatives. They are polite, friendly and efficient. I have been in the program for three months and I already have a settlement offer. I have no complaints so far. I would definitely recommend this company to anyone who feels overwhelmed with debt.
Reviewed Jan. 27, 2018
I am very happy how National Debt Relief is helping me become debt free. This is my first time using a company like this and I feel like I picked the best one to do business with. They work hard on your behalf to help you and every time I have had to speak with customer service they are always pleasant and very informative. I can’t thank you enough for helping me and my family become debt free.
Reviewed Jan. 27, 2018
Looking forward for my issues to be resolved. In the meantime thank you all for helping me. And thank you to Mark and the staff so polite and very helpful very respectful and courteous if I need anything or help willing to help me and answer any questions. Thanks again.
Reviewed Jan. 27, 2018
I was so in debt and just giving minimum payments on my credit cards. I was going thru a difficult time with my family then saw an ad and decided to call. They helped me since my first call. I’m so very grateful with you. Almost finished paying my Debt. Maybe one more year and I’m done. That’s what they told me since the beginning. In two years I would be debt free. Thank you very much.
Reviewed Jan. 27, 2018
I have been using them for a few months now and they have always been so professional when they call me to talk about my case. They really do want to help you with whatever you need. They have resolved 5 of my debts in just a short time for much lower than I thought they were going to be. Great company, great people and great way to get out of debt.
Reviewed Jan. 27, 2018
I've been enrolled in the National Debt Relief program for nine months as of January 24th, 2018. So far, they have resolved 38% of my total debt with the average settlement being slightly lower than 50% of the debt owned to six of my eleven creditors. The program seems to be working exactly as they promised.
Reviewed Jan. 27, 2018
From 3 months ago until today, I have had nothing but a positive experience with NDR! From getting everything started, Ray was my customer service rep and he was very thorough in explaining how the process works and they are so quick to respond with any questions you may have down the road. I'm so excited to see that after 3 months of being with NDR, my first creditor was settled for $3700 off the amount due! Truly AMAZING - they really stand behind what they say and they show it with results! Thank you NDR for making my life a little easier, one step at a time!
Reviewed Jan. 27, 2018
We've been working with the National Debt Relief for 2 1/2 yrs on settling our debts. We greatly appreciate their service in dealing with the companies and coming up with fair settlements. Bumps happen in our lives and we always are thankful to work through it.
Reviewed Jan. 27, 2018
I had issues trying to resolve my debt problems and heard the ad for NDR and looked to them for help and have gotten great help thus far and have nothing but good things to say about the program and would recommend it to a friend.
Reviewed Jan. 27, 2018
I couldn't be happier with the level of service I have received from National Debt Relief. They have responded to every inquiry that I had accurately, timely and conveniently. I am so glad I have decided to consolidate my debt, I was tired of only making minimum payments and getting nowhere. It would have taken me 30 years at that rate and now it's only going to be 3 years!!
Reviewed Jan. 27, 2018
Best customer service. I thank you for helping me with my debt situation and I hope to be debt free soon. I will definitely tell friends and family to come and check out National Debt Relief. It's just the beginning but I feel free already from all the interest charges.
Reviewed Jan. 27, 2018
I am happy I choose National Debt Relief. I am happy with the service. I wish I could get record of who was paid off and the balance of the debtor I still owe. I think am In my third year and I don't know who was paid off and who wasn't. All I know is when you have bargain with the debtor. I hope my suggestion will help me and other.
Reviewed Jan. 27, 2018
I am very satisfied with this company because I was able to resolve all my problems in a little over a year. I still have to finish paying my loan but it is very manageable. All six of my cards were negotiated to my satisfaction. I also learned to manage my budget after this experience. I am overall very satisfied.
Reviewed Jan. 27, 2018
I wanted to get my credit cards paid off and National Debt Relief has good reviews. I signed up online, they contacted me and they looked up my credit and went from there. We did debt settlement and they are still providing me with getting my credit cards paid off. It's been at least a year, and the program is working good. I have some things paid and I was just working out others. My negotiators let me know what is going on when they call me. I used to deal with one specific person and if I had a question, I called him and he clarified it for me. But now, it is whoever is working that day or working on my case.
I feel comfortable with the staff at National Debt Relief. They helped and made sure that my payment plan was something I could afford, and the cost of the program is fine. Working with them is something we get in the right direction to get other things that I'm looking forward to, as in buying a house or things like that. They work with you and they make sure that you ae on top of what's going on.
Reviewed Jan. 27, 2018
I wanted to consolidate my credit cards and pay them all. I had a death in the family, so my credit card just got behind and I have student loans. With my student loans, I can’t have outstanding debt. My program with National Debt Relief has helped with the process of me eliminating the debt so that I can finish my degree and get my PhD. The enrollment process was very simple. The people were easy to talk to. I got it all done in one day and then they set the paperwork for me to sign. I’m still working on my program which is a maximum of two or so years, but they’ve done quite a bit of work. It's been great working with my negotiator. They call me for an offer and also when they reach a settlement. They go along with what I have and they don't pressure me into contributing more money to try to pay it off faster. They’ve done excellent with me. I’m very impressed and I would highly recommend them National Debt Relief.
Reviewed Jan. 27, 2018
I had breast cancer and I couldn't walk for a year. I'd been through a lot of medical problems, and I needed some help to pay my bills. I talked to the counselor at National Debt Relief for a long time and they asked me about my debts and monthly expenses. Then they came up with a plan that worked for us. When we signed the contract, they told us how much we had to pay in a month. I understand that they go through the negotiations, so sometimes I had to pay extra because it's the cost of their money to pay for that. That has happened three or four times already, and they should have told us ahead of time about the extra payment so we could prepare.
I like National Debt Relief a lot, and I see how fast the debt's going to be resolved. It is less stress for us because we don’t have the creditors calling us every day for late payments, and we just tell them to call National Debt Relief. The people at National Debt Relief are very professional and helpful. If I need something, I call and they answer right away.
Reviewed Jan. 27, 2018
When National Debt Relief first signed me up, they went over my credit history to see what I owed. Then they figured out a monthly payment that I should give them for a period of time then they would negotiate to settle all my debts so that it would be paid off in about three years. What happened was, when they decided the amount that I should pay every month, it was a done deal. And then they would call me and tell me that one of our creditors wanted to settle but in order to do that, I needed to put in an extra $100. I didn't like that. I felt like they were pressuring me to put extra money that I didn't have and they went low just so I'd go with them. I told them that the reason why I decided to pay this monthly amount was that that is what I could afford. If they figured too low, that is their problem. They are the experts. And when I told them no, they came back and they settled it. I know when people are lying to me.
Every time I call, I get a different person. Anybody can look up on my account and tell me what's going on. I'm not impressed at all with NDR. They don't give me the impression that they're in charge. They did not explain the process to me correctly when I signed up. They only told me they are going to settle my debts within six to eight months but it didn't work like that. And that is one of the things I didn't like as well. It took them a long time to settle some of my debts. We've been in it for almost a year now. I have 18 accounts that they were supposed to be settling and they've only settled 4 out of those 18 accounts. They did not directly say that my credit score is going to drop but I could imagine what my credit score is going to be. The creditors then started threatening me with collections, sending me letters and I have to deal with them, not NDR.
My girlfriend also got on the program and she got letters threatening to send her the collections too. She had to go to a notary for a couple of her accounts. It's a pain doing that stuff. I would tell my friends not to sign up with them or I would tell them that they can sign up and pay less a month but the settlement is not going to happen quickly like they think.
Reviewed Jan. 26, 2018
The team at National Debt Relief was very helpful and honest, they reassured myself and my wife that they could do their best to resolve and make life a lot easier. As we started the program the thought of being on the road to debt recovery is a sigh of relief, now there will be less sleepless nights and a lot less stress on our marriage.
Reviewed Jan. 26, 2018
The Debt specialist Greg ** was very knowledgeable and helpful. I have tried everything to stay “above water” but life happens and I unfortunately got swept under enormous amount of debt. After talking to Greg, I now feel a sense of relief, knowing my debt will be under control.
Reviewed Jan. 26, 2018
I am very happy about my experience. Crystal was so patient with me and she explained the whole process to me and went through the contract step by step. Both Crystal and Christina were very professional so I would recommend you to a friend.
Reviewed Jan. 26, 2018
From beginning to end, I had all my questions answered and felt peace of mind knowing that I was doing the right thing! I know I will finally be able to get out of debt with this program and eventually restore my credit to a high rating!
Reviewed Jan. 26, 2018
One of most helpful company improve credit history. I recommend to everyone. I am very very thankful that you have so wonderful people to help improve out to improve our scores. I am so happy to be a part of your company once again. Thank you so much for all the help.
Reviewed Jan. 26, 2018
I was contacted within 24 hrs of an online inquiry, the rep was very informative even though I was very nervous, they do their best to put you at ease and seems very transparent, but it’s still a nerve wracking decision to make on my end. The welcome call rep was also very informative and answered all my questions as best as he possibly could but again it’s just a very nerve wracking decision.
Reviewed Jan. 26, 2018
Last year I was struggling to make payments and getting nowhere! My goal was to get out of debt and retire from full time work. I am so thankful that I heard about National Debt Relief and they made this process easy and affordable. Thank you, National Debt Relief.
Reviewed Jan. 26, 2018
I had a wonderful experience with the person I spoke with, Andrew. He walked me through all the different things I needed to know and explained the program very well. This program is going to save me about 10,000 dollars, and I am very thankful.
Reviewed Jan. 26, 2018
Very to the point on getting it done and helping me get out of a situation that I cannot get out of! My hope is to get back on track in life and never have credit card problems again. TVs only put I don’t like is my credit is going to go to ** and I tried so hard to keep it great.
Reviewed Jan. 26, 2018
Had a great experience, everyone was very helpful. I can't help but talk about your services to others! I enjoyed the care your company seems to have for the benefit of others, I know this program will help my family out a lot. I'm thankful to know that within the next couple of years I will definitely be debt free.
Reviewed Jan. 26, 2018
Working with National Debt Relief has been along experience. But it has been well worth my time. I didn't know what to do about my creditors. I started reading and hearing on T.V. about this company and I said to myself I'm going to make a phone call and see what's up with them. All I can say is thank you so much for helping me!!! You have really help me out of a bad situation.
Reviewed Jan. 26, 2018
I am in the process of settling over $20,000 of credit card debt through National Debt Relief. They set up a really doable payment program for me and have already settled with half of my creditors. The customer service people are very helpful, knowledgeable and they are not judgmental. Whenever I call to approve a settlement or ask a question they always congratulate me on continuing to make payments on time and working the program.
Reviewed Jan. 26, 2018
Great customer service. I enjoyed the help she provided she was very patient. She speaks very well, I appreciate her walking me through the portal set up and I was excited of my achievement at the end of the conversation...
Reviewed Jan. 26, 2018
I apply online and got help from Kevin. He help me and guide me to the process. I have a 6 months old so I can’t be on the phone. So Kevin help and responding through email. And he is very helpful and answer my questions fast and good. I would recommend this to family and friends that need help get out of debt.
Reviewed Jan. 26, 2018
I chose this company by word of mouth, as well as ratings on the internet. I DO NOT regret it. Joshua ** was SO helpful, made me feel comfortable. Joshua explained everything in detail, and made sure I understood. I am excited to pay off my debt, and be given a second chance. Thank you National Debt Relief. #extremelypleased
Reviewed Jan. 26, 2018
Answered my questions. Seems like they really care about helping me get to where I need to be. All representatives were knowledgeable and friendly. Slightly concerned about length of credit damage but was assured that it would be best avenue to take.
Reviewed Jan. 26, 2018
I've been struggling with Debt for some time now and kept receiving mailings from all kinds of companies promising to be the best and take care of my needs. I did some research and saw where National Debt Relief was rated the best. I was treated with great respect and professionalism by both Geri and the young lady from Welcome Call. I can't wait for this program to start and make my life that much better. Thanks again to Geri for making me feel taken care of and appreciated and not just a customer, but a friend.
Reviewed Jan. 26, 2018
I am just in the beginning stages with NDR and they have already settled one account. I was extremely impressed with the settlement and for a payoff schedule I can live with. They have always been upfront with me and I would recommend their services to my friend.
Reviewed Jan. 26, 2018
Both Nattosha ** and the customer service representative were wonder and explained everything to me. They were kind and patient when I hand a question. Both of them made sure I understood everything. Plus the offer made was better than any of the offers for help to get my debt taken care of and help me regain control of my life. Now that I am only Disability pay there is no way I can keep up and make all the payment less. I look forward to working with you and your company at this time.
Reviewed Jan. 26, 2018
While no one wants to have to go through a debt reduction process, I will say National Debt Relief made us feel comfortable with our decision. Everything was explained and questions were answered in a way my husband and I could understand and felt comfortable with.
Reviewed Jan. 26, 2018
Everything was explained fully and all my questions and concerns were answered. The individuals who helped were very courteous and patient with me as I was a little slow in getting the documents signed. I was never rushed through process and felt very comfortable. Overall I am very happy and would recommend this program to my friends and family.
Reviewed Jan. 26, 2018
I was at first hesitate to work with a online company, but National Debt Relief has given me faith in their system. Any questions or concerns I have had were responded/answered very quickly and professionally. If you're having legitimate issues they are definitely there to help you. Highly recommend them to everyone.
Reviewed Jan. 26, 2018
Everything has been very simple to navigate through with the help of your amazing staff. They treat you with respect in a very frustrating time for oneself. I'm now happy to say I will soon be debt free! They go over everything with you so there is no confusion.
Reviewed Jan. 26, 2018
They were very helpful in a scary subject. Wish I had done this sooner. Looking forward to being debt free. Thank you to the whole team at National Debt Relief. Would recommend to others. Again thank you to the team.
Reviewed Jan. 26, 2018
I would dearly recommend this program to my friends. I was a very enjoyable speaking to Clyde. He was very professional very polite. He waited until I had the time to speak to him. I have already spoken to other friend about the program and they sounded excited about the program.
Reviewed Jan. 26, 2018
Everyone I've spoken to was extremely patient with me and I've asked many questions. I was skeptical at first but they laid out the information in a simple and easy way that I could understand. I feel very confident that I will be able to get out of debt. I'm looking forward to being debt free.
Reviewed Jan. 26, 2018
Very helpful and knowledgeable agents. Listened to all the details of my situation and gave very good feedback. Took their time to really understand what was happening with my situation and that made the experience very smooth. Thank you for your time and dedication.
Reviewed Jan. 26, 2018
Thanks to Carlos, my experience on here was fast and complete. I will definitely tell others of my experience on here. I am looking forward to becoming free of these nasty debt and contacting this company makes me feel better about life and helps me sleep better.
Reviewed Jan. 26, 2018
The person I dealt with was very knowledgeable and helpful. I would definitely recommend this company to anyone with debt problems. They have thoroughly explained everything I need to know about the process. It has been a good experience so far.
Reviewed Jan. 26, 2018
I just started the process a few days ago and it's amazing how detailed and professional they are. All my questions have been answered and all the information I received has been consistent throughout. I'm excited for the journey of reducing my debt.
Reviewed Jan. 26, 2018
Recently I had been advise about two possible proposals that can resolve some of my debt. When I first started with NDR, I held a desperate hope of being debt free in a short period of time. Now, I hold a sense of true hope to be debt free and enjoy some stress free years in my old age. Thanks.
Reviewed Jan. 26, 2018
Chris was very professional and confident. I really won't have an opinion of the company until see the result, which they say might take months. The initial conversations went very well. I'm still apprehensive about the calls I will get when the bill collectors call.
Reviewed Jan. 26, 2018
Professional and knowledgeable in what they do. They were able to set my wife and I up with an effective plan to rid debt within a four year time frame. My family is grateful for the help and experience National Debt Relief has thus far performed.
Reviewed Jan. 26, 2018
I was presently surprised from start to finish, I was skeptical at first. National Debt Relief had great reviews. So far I am satisfied with the experience so far. Information was explained to me in detail, and I was always asked if I had questions. I am looking forward to a fresh start.
Reviewed Jan. 26, 2018
My experience was wonderful! Rachel was extremely accommodating and knowledgeable when explaining the program to me. She was patient and very thorough. I appreciate the help she provided for me and made me feel comfortable with my decision to consolidate my debt. Thank you for such a welcoming introduction to your program.
Reviewed Jan. 26, 2018
I've been really satisfied with what they have agreed to in terms of settling with the collection agencies. I'm sure that it could be difficult and I know that there are some back and forth. I was just hoping that it would go quicker than it has but all in all I'm happy with the results. Thanks.
Reviewed Jan. 26, 2018
The stress of having my debt paid by someone else negotiating for me is a great relief but I'm not so sure that sometimes the negotiations are in the best interest of the customer. If you the customer do not agree with a settlement offer it takes negotiators too long to get back with the new negotiation and the debt is not resolved to the best interest of the customer at a lower price. It's always the same customer service Representatives. Also seem to read from a dialogue when telling you of a resolved matter. I understand this was my debt but sometimes I had higher expectations from National Debt.
Reviewed Jan. 26, 2018
This company works hard to reduce your debt and help you recover your credit. Whenever I need to speak to a representative, they are easy to get in touch with and very helpful. I would recommend them to a friend.
Reviewed Jan. 26, 2018
So far, although I have just begun the program, everyone has been extremely helpful and knowledgeable. When they say they are going to call at a certain time they are right on the dot with the call. I am hopeful that this continues throughout my program.
Reviewed Jan. 26, 2018
Since the first time I spoke with Kim ** she made me feel good and I felt I was in good hands. She was precise and explained things so I could understand them. I also felt she was sympathetic to my Issues and very professional. I would rate her a perfect 10. Also the welcoming call was also outstanding.
Reviewed Jan. 26, 2018
So far everything has been very well. I've been with the service for 5 months. I've already had an offer with shaving more than 50%. At this point I'm extremely happy. So far at this point everything they told me when I first signed up is true. They do work on your behalf. I'm very happy. At this point I'm looking forward to being done with this lot sooner than they anticipated. Thank you for the peace of mind and less stress in my life.
Reviewed Jan. 26, 2018
The gentleman I spoke to was thorough and polite. He was patient with me and spent a lot of time going over every detail with me about the program. I really enjoyed talking to I think his name was Mark.
Reviewed Jan. 26, 2018
I have had a great experience with NDR and would recommend them to anyone who is in need of their services and is looking for an honest, affordable way to resolve debt. Great customer service and help through every step of the process.
Reviewed Jan. 26, 2018
Great customer service! They can answer any question you have! They take the headache away from you so that you can live in peace knowing your stuff is well taken care of! Settled most of my accounts in 9 months.
Reviewed Jan. 26, 2018
I was very happy that 2 of my accounts were settled so far, which saved me a lot of money. They were settled for less than half. I have been feeling confused and on my own. It would be nice to have more contact, possibly a once a month update.
Reviewed Jan. 26, 2018
I think your staff is great with giving me the help I need to get out of debt. They answer all questions I had and everyone was very pleasant!! Thanks again for all your help with this matter. I would most definitely refer your company to anyone I know that is going through a financial hardship and need the help immediately to get some sort of relief.
Reviewed Jan. 26, 2018
I am new to the program. Have no problem so far. Customer service was easy, all explained in detailed with and very friendly and respectful how to asked the proper question without offend you during this difficult time. I feel that I had made the right decision. We have Four Years ahead.
Reviewed Jan. 26, 2018
I had big debt and they have been great working with my creditors. I know that I shouldn't got like this. But I would highly recommend the National Debt. If anyone needs debt relief please give them a call. They are great. They also don't make you feel bad for getting into debt.
Reviewed Jan. 26, 2018
They have all been very professional through qualifying for the program and getting started. They answered all of my questions and I feel confident that this is my best decision to take care of my debt. Now I just have to make my payments and see how it goes.
Reviewed Jan. 26, 2018
The experience so far at the beginning has been explained thoroughly. Everyone I have spoken with is very friendly and able to answer all questions I have. I would recommend this company to any friends and family that are in need of financial help. I am also able to quit at any time and have clearly understood the goals needed to obtain our debt free outcome. Thank you to National Debt Relief.
Reviewed Jan. 26, 2018
I’m impressed with the negotiators, answering all my questions, and contacting me regularly. Every time I talk to someone over the phone, the conversation is respectful, patient, and helpful. I like that negotiations were able to lower the requested amount,
Reviewed Jan. 26, 2018
This experience was entirely painless & effortless. I appreciated the respect shown considering this is not something I am proud to have to resort to. Everyone has been wonderful & very understanding. Everything has been explained to me in easy to understand terms.
Reviewed Jan. 26, 2018
Shea was great and very Patient with us! He explain the program answered all our questions. Even when we repeated the questions you can tell by his voice he was calm and patient. Would recommend him any day!! The phone call after I forgot her name very nice and very Patient. Thank you for explaining the program correctly. You are amazing.
Reviewed Jan. 26, 2018
I have been very happy with my overall experience. They keep me notified of what's going on and customer service has always been very helpful and professional. I forgot to make a deposit to my account once and they were very understanding and helpful.
Reviewed Jan. 26, 2018
All NDR's associates were straightforward and courteous. I appreciate the fact that my application was handled with finesse and clarity by them giving me a heads up on how the process works and what to expect while enrolled in their program. Thank you NDR for being awesome!
Reviewed Jan. 26, 2018
National Debt Relief was able to help me get settlements on my debts in a timely manner and with an excellent result. I would recommend them to anyone that needs their assistance. The staff is not most helpful to ensure that you have listed everything that might assist in getting you through the process. National Debt Relief also found another avenue a to speed the payoff of debts even faster than first anticipated. GREAT EXPERIENCE.
Reviewed Jan. 26, 2018
So far so good. Seems like great people, great program and the tools to do the job. Very knowledgeable, pleasant and easy to talk to. I am looking forward working with them to finally get my debt gone. Future looks good again. Thanks in advance.
Reviewed Jan. 26, 2018
Would surely recommend to anyone. Did a very good job of explaining everything. They are really good and friendly always keeping you up to date on everything. I will never regret going through them to get me out of debt. They are definitely looking out for me.
Reviewed Jan. 26, 2018
Pleasant and helpful, they were both very precise and reassuring. I felt as though there was hope and light at the end of the tunnel. I would recommend to anybody, before claiming bankruptcy. I had been referred to the agency by a friend/co-worker.
Reviewed Jan. 26, 2018
The agent was clear and concise in her explanation of the settlement. I understood clearly what the offer was and accepted it enthusiastically. I greatly look forward to more similar experiences with National Debt Relief because it surely does bring me great relief that National Debt Relief is guiding me through the entire process of resolving my financial circumstances.
Reviewed Jan. 26, 2018
The services offered have been wonderful. They have held their end of the bargain and have helped me tremendously in conquering my debt. They have made this process very simple and easy. When you call or email the response is almost immediate.
Reviewed Jan. 26, 2018
I believed I asked every possible question about the program and how it will benefit me and my situation. My specialist was detailed, knowledgeable, patient throughout it all. It was difficult listing all creditors and it was like I was reliving all my debts over and over again. But, it was worth it to know that in the program I qualified for it will all be over in a few short years. Thank you Mr. **.
Reviewed Jan. 26, 2018
This company is very courteous and helpful. They do their job exceptionally well. It was an easy process and I am very satisfied with them. I would highly recommend them. This company is very professional and can put your mind at ease.
Reviewed Jan. 26, 2018
From the start of our goal to reach debt relief from accumulated debt caused by unforeseen circumstances, NDR has been just amazing in helping us to reach that goal. My sincerest thanks to your entire staff for all they do.
Reviewed Jan. 26, 2018
The process is slow but after 4 or so months I am finally seeing a few items resolved. My credit score as well as my husband's has gotten worse than ever. But that's what expected. Hopefully before the middle of the year I see more items fallen off. Otherwise I'm gonna try filing bankruptcy.
UPDATE ON 04/03/2018: I came across this company after my husband and I fell into hard times last year. I had tried every option possible to get us back on track and knew that we needed help. With low monthly payments they took my debt and have started working on negotiating the debt to be paid off with the monthly payment I make. It has been over 7 months or so and a few accounts have been resolved. Deferentially a process one would have to be patient with but worth it if you need to take your credit card and or loan debt and consolidate into one monthly payment.
Reviewed Jan. 26, 2018
I had a lot of questions and doubt. My representative went above and beyond to explain things and stayed in touch! They were very thorough and had to answers to any questions I had. They left me with great comfort and lead me to believe this was going to be the best thing for me!
Reviewed Jan. 26, 2018
It's great to know they know exactly what they are doing. Customer service is great. They do great follow through. A lot of stress is off my back!!! My creditors do still call. I wish that would stop. Not really saving money but paying off a lot quicker.
Reviewed Jan. 26, 2018
My stress level has been astronomical lately and I didn't realize how high until today. I feel so much better now! I get my paychecks back again! I needed this to stop the cycle of robbing Peter to pay Paul. With retirement in the near future, I knew I would never pay off my bills. Now the end is near!
Reviewed Jan. 26, 2018
Just thought it would be faster process than what it is! I thought they would have settled with all of the creditors by now. I still am getting tons of letters and tons of creditors still calling me constantly. I sure hope National Debt Relief can settle all of them very soon!!!
Reviewed Jan. 26, 2018
Everyone I have talked with so far has been extremely knowledgeable, polite, and welcoming. They have patiently answered all of my questions and have really made me feel like they are on my side and going to do everything in their power to help me.
Reviewed Jan. 26, 2018
It was such a great decision and experienced being a client of the National Debt Relief. Great customer service and they were able to help me tremendously in settling my account and I am able to saved a ton as well. Can't thank you enough.
Reviewed Jan. 26, 2018
Great service and very professional and they respond within minutes. They help me with the application questions. They approve me within 24 hours. They explain the agreement in my native language Spanish. I am very happy they could help me with my financial situation.
Reviewed Jan. 26, 2018
My debt specialist, Sarah **, was an absolute pleasure from start to finish. She was very accommodating to my schedule and responded promptly to my emails in an effort to coordinate my FREE debt analysis/consultation. Sarah provided a genuine interest in ensuring I receive the best option available according to my circumstance and for the first time in my long, unsuccessful journey of eliminating my debt, I finally feel like a huge weight has been lifted off my shoulders.
Sarah's detailed explanation of the program was beyond thorough and not once did she proceed onto a new topic before asking if I understood the information she gave and had any questions for clarification. Her experience was evident because I never felt like she was reading from a script--unlike the representative in my welcome call (which is the ONLY reason why I gave a 4-star rating). In all honesty, it's terrifying to take the leap toward financial freedom in hopes you're not making a decision that can potentially put you ten steps back. In this case, I feel I am working with the BEST and my level of confidence in NDR is greater because of the testimonies given by so many whose lives they have changed.
Reviewed Jan. 26, 2018
Very professional and helped with everything I need. I’m definitely glad I chose these guys!!! They went over everything I needed to know and always got back to me! It’s good to know they are always there to sort out a thing that happens. I appreciate all your help!!
Reviewed Jan. 26, 2018
This customer service is so awesome. They answer every question you need to know. Their advice is excellent. They don't get upset at a question you ask them. I will let other friends know of this service. Thank you. I needed this program.
Reviewed Jan. 26, 2018
So far so good. Everyone is very helpful and very professional and courteous. Totally satisfied with the service so far. Looking forward to get everything done and resolved in the next few years. I am glad that I choose your company to resolve my problems.
Reviewed Jan. 26, 2018
Always reply to my many questions. Thanks to National Debt Relief this difficult time has become easier for us. Great settlement. Few more settlements to go. This agency replies quickly and is easy to understand. I really like the portal. Lots of information. I also received a text for my approval on the settlement.
Reviewed Jan. 26, 2018
I was very satisfied with my experience with National Debt Relief. This is a first time for me, and last time, to get the help I need to be debt free once and for all. My Debt Specialist did a great and professional job in assisting me with my current debt situation. I have been faced with financial hard times the last 4 years but now there is a light at the end of the tunnel.
Reviewed Jan. 26, 2018
Received an inquiry to give Nate ** a call to continue enrolling into the program and everything went smoothly from the moment we talked to the very end with the welcome call. Excellent communication and explanations. All CSR were very professional and patient in every matter.
Reviewed Jan. 26, 2018
It has gone very well so far, all the folks we have dealt with have been extremely nice and considerate of our situation. It has given us some peace to know that someone can help us through this trying time.
Reviewed Jan. 26, 2018
So far my experience has been great. Always a quick response to emails. Debts are getting settled fast. I had/have enough other that I have been feeling overwhelmed/drowning. This has been a huge relief. Representatives are always very friendly, helpful, and understanding. They are extremely helpful in setting up payments and answering questions.
Reviewed Jan. 26, 2018
I spoke with Valentine ** to enroll me into the program and Paul ** to wrap up the welcome call. I appreciated Valentine's clear explanation on walking through the agreement and Paul finishing up with the welcome call and reiterating the program details. Both were patient with my questions. Thanks.
Reviewed Jan. 26, 2018
They were so kind and Considerate. They were very professional and timely. They helped me understand the program and answered any questions I had. They welcomed and congratulated us into the program and wished us well! Great customer service overall!
Reviewed Jan. 26, 2018
The process was very smooth. Everything was explained in lengthy and great details. I felt like I was given all the Information I would need to answer anything that could come up. I am looking forward to becoming debt free, and grateful for the opportunity to do so.
Reviewed Jan. 26, 2018
My experience with National Debt Relief has been nothing but wonderful! Everyone I've spoke with has answered all questions and concerns to the fullest extent and in a very timely manner. I can honestly say that this experience has been hassle-free.
Reviewed Jan. 26, 2018
Sam and Christina were very clean on what I should expect. My only concern is being harassed or having to face court dates as a result of my decision. I hope all turns out well and I can get back on track.
Reviewed Jan. 26, 2018
Everyone was so helpful, friendly and patient during this process. I love it that so much communication can be done thru email too because I don't have a lot of time to be on the phone during the day. It's such a huge relief to know I have a way to get out of debt now.
Reviewed Jan. 26, 2018
As others have said - the hardest part is making the decision to work with NDR - in my experience - so worth it. They have been great in every way - service, expertise, knowledge, ease of use - all excellent.
Reviewed Jan. 26, 2018
I was out of work and divorced. I'm a single mom and since my father passed away, I had to go to Mexico. All that came in a period of a year. I stopped on paying my bills and although I was trying to make settlements with my banks they just want to lower my interest. I told them I couldn't pay anymore and I asked to lower my payments but I didn't reach any help. I talked to one guy from National Debt Relief and he offered me a good option. They asked questions about what my problem was and why I could not pay anymore. I was thinking of bankruptcy but they said they could still handle it. They also asked for my Social and they checked my background, of which they asked permission for. They walked me through the steps and when I applied, I had my job and another part-time job, but I was not receiving the money I used to receive. That was when I started struggling.
Sometimes I was so busy working, I forget to pay on time. I also lost my debit card so many times that when I tried to replace them and change my automatic payments, it was late and the bank charged me the late fee. When I lost the credit card, they charged me the late fee as well. So I lost so much money in that. I just wanted to make one payment and National Debt Relief offered me that. I was paying less too. I used to pay $900 for all my debit cards and student loan. Right now, $500 is all I'm paying. Also, I just received today my debit card because I lost it again but I don't have to change my information on every single account.
The negotiator was very nice. I didn't understand the program because I didn't understand most of the situation so he started explaining what the steps were and it was very easy. Every time they settle or do something, they call me. They should improve the communication with the credit card company though. Even though they said, that the credit card companies would not be calling us, they kept calling and trying to settle with us instead of National Debt Relief.
They have helped me with three accounts. After two months, I was already paying less in two of my credit cards. But because I started lowering my payments, the process slowed down. When they settle, you have to start paying big amounts but I did not have enough balance for that. I'm still pending a big one, which is $16,000, and one small one because I lost my job and I could not make any more payments. They understood that I did not have enough to pay so they lowered my payment until $50. It's just to keep me in the program because I was out of work. But I started working this month again.
But one of the things that I still do not get is how much they are charging me for being in the program. But I really needed help and I was desperate so I accepted it. Even though my credit is ruined, it was also going to get ruined if I go to bankruptcy. They also said the credit is not as bad as going to bankruptcy. That aside, life has been easier because I can just make one payment.
Reviewed Jan. 26, 2018
I wanted to pay-off my debt and I went with NDR since they had good reviews. They explained everything to me. They ran a report to see if I qualified for the program and then enrolled me in. They've managed to put down the debt on a few of the cards. So, it worked fine so far. I sent them an email or I called it in, and they answered my questions. They work fast if there is a pressing matter and I was impressed with that. Their cost is good. To cut down my debt, they calculated the day and what I could pay monthly. NDR made my life much better since they could take care of the debt, which sometimes could get out of hand dealing with all the creditors. If people feel that they need help, they should go with NDR.
Reviewed Jan. 26, 2018
We had too much debt with some credit cards and short-term loans. I provided NDR with a list of the different creditors with account numbers and amounts, then signed some documentation. For an additional fee, they also offered legal services if anything gets to a point where it goes to trial. At the time we signed up, my wife and I were both getting paid twice a month. We looked at the total amount we owed and what the expected settlement might be, then came up with a reasonable payment amount. We're in the middle of the program and making semi-monthly payments, which they are using to settle the debts that they have negotiated. So far, we've already arranged to settle several of the debts.
I've spoken to different customer service people. They called when there was a settlement offer and they gave us the option to either accept or decline it. I talked to them several times if there were any questions and there have been a couple of times where they called just to see if we were happy or if we have any new issues we needed to bring up. It has been a good experience. Working with NDR has definitely relieved a lot of stress. We've been happy with them so far. They are a great company to talk to if one has debt problems.
Reviewed Jan. 25, 2018
This is my first time working NDR. I really liked the way Brandy ** handled my case and how she was very knowledgeable. She made me feel like I made the correct decision also was able to answer all my concerns. Thanks. :)
Reviewed Jan. 25, 2018
Everyone was very polite and answered questions promptly and without hesitation. They were very informative and helpful in all aspects. I felt that my needs were met in a timely and professional manner. I am highly grateful for all of the help that is being provided to me and my family.
Reviewed Jan. 25, 2018
Great program for getting out of debt. They made settlements that I could afford and made them as I could afford them. After only a few months, there was enough money in the Global account to pay off 1 large and 1 small account.
Reviewed Jan. 25, 2018
We signed up for help from National Debt Relief in September or October & they have already resolved one of our debts. Definitely thrilled with our experience thus far. Will be so happy when all our debt is resolved. We have taken a hit to our credit, but in the long run we are learning that if we don't have the money, we don't get it. It will be all worth it in the end.
Reviewed Jan. 25, 2018
Eli was really good, friendly. I talked briefly with Rita. I think she had a nice voice, pleasant, but I couldn't talk to her at the time. Talked with Catherine. Had a nice voice and very friendly and knowledgeable. We shared a laugh or 2 or 3. Took her time with me. Very nice.
Reviewed Jan. 25, 2018
I am just at the beginning process but my experience has been amazing and very professional. With my busy schedule I was able to do most of it through email and online, I never was made to feel bad about getting into a tough spot, they actually made me feel real good about making this a priority.
Reviewed Jan. 25, 2018
The representative was clear in her explanations of what was being offered and answered my questions well. She was also very positive, encouraging and supportive. Sometimes this process seems very embarrassing and she made me feel like the plan is working and I was a step closer to financial freedom.
Reviewed Jan. 25, 2018
I was in such a bind and really did not want to declare a BK. I felt I needed to pay off as much of my debt that I could. But my interest rates were killing me and just when I thought I may catch up catastrophe would once again strick. In two years I spent over $40,000 in vet bills, I moved 3 times in 2 yrs etc. I'm over 50, female and disabled so guess what each move cost.
So I did some research and found National Debt Relief. They rated an A+ with the BBB and the reviews were flowing. I called them and I have never made such a better call in my life. They are patient, kind but still very professional. Everything is explained ahead of time and followed up. They keep you informed and updated. I'm still in the process of paying off my debt and it's not painful in the least. This is the best company I've ever worked with in any capacity and I would recommend them to anyone only I hope I never really have to. Thank you for the opportunity to share.
Reviewed Jan. 25, 2018
They were very thorough and transparent in their explanations of how the debt settlement process works. It's nice to know that someone has my back. I am feeling a sense of relief. I've only just started, but having this support really helps.
Reviewed Jan. 25, 2018
At first I was a little skeptical on doing a program like this, but once everything was explained I knew this was perfect for. They explain everything and answer all your questions. They are super helpful and they made this process quite easy. Thank you for all the help.
Reviewed Jan. 25, 2018
So far I love the program, everyone so nice and friendly and actually take the time to make sure you understand everything that going on and making sure you getting all you can out of the program. I would recommend this program to anyone who can make payments and want to get out debt.
Reviewed Jan. 25, 2018
I had signed up under another company through a bait and switch offer and didn’t have all the information needed. Called National Debt and they fully informed me as to how the program works and what to expect me and as early as the second month in the Program started settling Debt.
Reviewed Jan. 25, 2018
I hesitated for several weeks about contacting a company to assist with my debts. Everyone I spoke with was professional & respectful. They answered all my questions & did not make me feel as though I was inferior to them. I felt a sense of relief once the process was completed. I would recommend this company to anyone who needs assistance with debt.
Reviewed Jan. 25, 2018
National Debt Relief helps me a lot to lower my payments and the customer service is very helpful, National debt relief Helps me to be back in shape. Now I can start saving money and manage my finances problem payments.
Reviewed Jan. 25, 2018
Steven and the other staff were very helpful and respectful. They explain everything in detail. They're also readily available if you have any questions be it via telephone or online. Would highly recommend this company. They have several different options available to suit whatever your situation might be.
Reviewed Jan. 25, 2018
I am extremely happy with the settlements so far. Quite astonishing at the money you have saved me so far. I'm so very happy with the service you have provided me. I am recommending your firm to all my friends.
Reviewed Jan. 25, 2018
I was completely satisfied with Robin **'s presentation and his help. He didn't pressure me at all. He just explained my questions to help me make my decision to use NDR to assist with my problem. Robin went over every step of the process to ensure that I understood the program. He is an asset to your business.
Reviewed Jan. 25, 2018
I really appreciate the assistance I received today and would definitely recommend this company to anyone who is in the same kind of hardship as me. Thank you Daren ** for all of your assistance! Also, thank you to the Welcome Team for walking me through the initial process and explaining everything to me so thoroughly!
Reviewed Jan. 25, 2018
The way National D. R. resolved my first settlement definitely met my expectations; they negotiated my debt like I would hope they would. I have no doubt that if I stick with the program I will be debt free in the next four years. I look forward to have the rest of my debt negotiated in the same manner as the initial settlement. Thank you NDR.
Reviewed Jan. 25, 2018
The two people I talked to were very nice and answered my many questions. Angel and Vanessa are very knowledgeable and have helped me a great deal with my debt problems. I will be glad to get my debt in control and become debt free.
Reviewed Jan. 25, 2018
The entire experience was supportive, transparent, and encouraging. I would most definitely recommend to anyone facing piling bills and calls from debt collectors. Truly lovely after having negative experiences with Debt Reduction Services and their unprofessional staff. I feel confident in my decision to resolve my debt through NDR and look forward to working with them the next few years.
Reviewed Jan. 25, 2018
The customer service with NDR were very helpful in every way, I feel relieved and a huge load was lifted off my back, Thanks to everyone who helped me. I recommend NDR to anyone who needs financial help. Excellent Service!!
Reviewed Jan. 25, 2018
LaShonda and Allen were both quite helpful and answered all of my questions. Because LaShonda was so knowledgeable with your product, as well as the process, I decided NDR would be the right move for me at this point in time. I look forward to completing the process as quickly as possible and rebuilding my credit.
Reviewed Jan. 25, 2018
National Debt Relief negotiated with a credit card company to lower my balance to less than half what was owed. I could not be happier. It was something I was unable to do on my own. I would recommend them to anyone who is in trouble financially. Thank you.
Reviewed Jan. 25, 2018
They were accommodating and very detailed. They answer questions knowledgeably. All details were well explained. They were nice and courteous in speaking with me. Maryanne always have time for me. Answers right away when I call her back. She explained every details of the program.
Reviewed Jan. 25, 2018
I have had a great experience with National Debt Relief. They have reduce my debt faster than I expected. Would recommend this company to anyone. I had another company a little while back try and repair my debt and they don’t come close to National Debt Relief.
Reviewed Jan. 25, 2018
Great job done with settlements on my credit card debt! I didn’t have to do anything. Just sit back and wait. They make great settlements from the first try. They will make some accommodations if you going through a hardships. Very trustworthy company. Definitely would recommend.
Reviewed Jan. 25, 2018
The people are nice and considerate. Whenever I call it is clear to me that they care. They make sure I understand what is they are trying to tell me and explain it again if I don't understand. Very helpful and trustworthy.
Reviewed Jan. 25, 2018
Very professional and helpful. Very excited to be on my way to becoming debt free. I appreciated the time spent to explain everything and all of my questions were answered and I was left feeling like I had a very good understanding of what I was signing up to.
Reviewed Jan. 25, 2018
Everyone we spoke to was very informative and took the time to answer any and all questions. The process was seamless and easy to get through. Everything was explained to my satisfaction. I would recommend this company to anyone moving forward.
Reviewed Jan. 25, 2018
Very professional customer service. Patient and answered all of my questions. Made the process less painful. I was treated with respect and consideration of my financial situation. I was very apprehensive about moving forward but they put me at ease about my decision to move forward with getting my debt resolved.
Reviewed Jan. 25, 2018
I called yesterday to find out about NDR's debt relief service, and to begin my journey to being debt free. Anthony was excellent in explaining the process completely. He was easy going and funny, which immediately put me at ease. I was approved and signed on. If you're struggling financially and only able to make the minimum payments on your credit card accounts, I recommend giving NDR a call and seeing how they can help.
Reviewed Jan. 25, 2018
Charlie was very detailed on every aspect of the process, and helpful in any additional questions. The second person welcoming on board was keen on everything I wanted to know & as well helpful on any more questions or issues I might have.
Reviewed Jan. 25, 2018
I have found that they have fulfilled everything they said they would and have reduced our debt considerably already. The website is easy to use and customer service by phone is good also. They have taken a lot of burden off our shoulders.
Reviewed Jan. 25, 2018
First time settling my first credit card. They contacted me immediately. Very easy transaction. They made sure I was comfortable with the amount before moving forward. I am excited for the future!! I was recommended by a friend and I am so glad I did.
Reviewed Jan. 25, 2018
Everyone is very nice and friendly. Wonderful thing for those of us owing more than we can handle on our own. Look forward to getting out of debt and back on track. Thank you all for your help on helping me lift this burden.
Reviewed Jan. 25, 2018
Everyone was very helpful and kind. Jonathan was kind, caring and understanding. He is very professional. He explained everything thoroughly. He was prompt at returning calls and was respectful of my time. My fiance and I needed this help and he was very quick to help.
Reviewed Jan. 25, 2018
My experience was amazing all questions answered and resolved, already have peace of mind and see the sun on the horizon for relief of my debt. All representatives I spoke with were excellent in what they do. I look forward to working with this company.
Reviewed Jan. 25, 2018
Leon ** and his associate were fabulous in explaining the process and making debt resolution such a streamlined process. I am so relieved to finally take a step forward in resolving my debt. National Debt Relief made it so comfortable, explained everything in advanced, and I am just impressed with the company as a whole.
Reviewed Jan. 25, 2018
The representative was very helpful. I was pleased with her explanation of the program. She explained everything very well and precise. I am glad I joined this company for my debt reduction needs. I look forward to being out of debt.
Reviewed Jan. 25, 2018
Helpful and did a great job explaining everything. This included cost savings over other options. It’s a relief to know these debts are taken care of starting at this time. Feelings of being overwhelmed have been replaced with feelings of satisfaction.
Reviewed Jan. 25, 2018
I'd like to thank, Kenny and his team, they are great at helping people like my husband and I. When we feared the worst they presented us with solutions. Truly appreciate all the work that went into it. Thank you, again for the relief of starting with a fresh outlook.
Reviewed Jan. 25, 2018
The two representatives who helped me were very helpful. When I had a problem or had trouble with something they talked me through it... so I rated my experience 5 stars. Whatever I needed explained it was explain clearly that I understood completely what would happen.
Reviewed Jan. 25, 2018
I pay a portion that is considerably less than my old monthly debt bill. I receive an email when you reach an agreement, and I saved over $1800. That's so easy. If I hadn't of lived through it, I wouldn't believe it!! Thank you!
Reviewed Jan. 25, 2018
I was nervous about taking this step, but everyone I've talked to has been helpful and made me feel better about signing up. They answered all my questions. Were very informed about everything I asked them about. I chose NDR because of reviews online.
Reviewed Jan. 25, 2018
Very pleased with the company. Everything was explained clearly for me to understand. Very pleasant people and made me like family. Would recommend to friends and family. Very professional and understanding to my personal situation. Thank you.
Reviewed Jan. 25, 2018
Everyone was very helpful and very detailed explaining the program. I am very excited to work with the team and look forward to becoming debt free in the near future. I will also recommend this program to family and friends. I did do some research about the company and it was highly recommended.
Reviewed Jan. 25, 2018
I would like to thanks those who have helped me get started with this issue. So far everything is going smoothly and fairly easy to complete. I would highly recommend your services to anyone who is going through same situation that I am going through.
Reviewed Jan. 25, 2018
Initially, I was anxious. Now that I have a better understanding of the program, I am at ease. Just knowing that my debt will be paid off in 4 years instead of 20-30 years is a tremendous burden off my chest. I wish I did this sooner.
Reviewed Jan. 25, 2018
The person who called was very helpful and kind. While on the phone, the person on the phone seemed to be very patient, and provided different ways to help manage my credit. I am very satisfied with the overall experience with the program, and I appreciate the help.
Reviewed Jan. 25, 2018
Have gone above and beyond to be helpful and work with my debtors to arrange the lowest payoff as possible to get me out from under the stress... Cannot say how pleased I am with my experience with National Debt Relief. They are the best at keeping me updated on how things are going.
Reviewed Jan. 25, 2018
As I began to engage in National Debt Relief the overall process seemed to be straightforward and makes sense. It is not something I could do on my own. I would have to go bankrupt if not for this option. Because it incorporates a national program I am grateful to have this option to pay my debt.
Reviewed Jan. 25, 2018
Dionne and please forgive me I forget the woman who finalized my account are such an asset to your company. I have no problem telling you people call and come to your company dejected, humiliated, and with their tail between their legs. Your staff are positive and are constantly reminding you you are taking such a positive step and reminding you what you are saving. They are kind and patient even when a few stressed out tears leak out. Thank you!
Reviewed Jan. 25, 2018
Just awesome. There's no other way to describe your service. Thank you all for helping me. I have been looking for a way to get my debt in control for some time and just couldn't come up with a solution. Doing some research I stumbled across National Debt Relief and made a call. I got the information i was looking for and assistance I needed. Thanks again.
Reviewed Jan. 25, 2018
Very professional, polite, and thorough. Operator helped me set up my online account a definite plus!! She was very courteous. The legal program could prove to be beneficial, operated sent me contract and information of contact. She also made sure I have the phone number and email address as a point of contact to National Debt Relief. Thank you!
Reviewed Jan. 25, 2018
Very explanatory and courteous. Made me feel and know that I was going to be taken care of. How easy and serviceable. The website is nice. Mostly, I was amazed at the accuracy and speed that my request was handled. Didn't have to ask for much at all, it seems this company does its due diligence to present everything needed so that time won't be wasted on a lot of questions. Really like how this company handles its business.
Reviewed Jan. 25, 2018
I was skeptical at first, but after the detailed customer service I received and the continuous follow up and attention to my needs and requests, I was sold on the service and the company. Even after setting up the service, I continued to add accounts for review and resolution as my current accounts list began to be settled.
Reviewed Jan. 25, 2018
Devin and Gilbert were extremely helpful. They assured me that this process would be smooth sailing, and I should not worry. NDR has my back! I am excited to be completely debt free, and I would recommend this company/process to anyone in the same situation that I am in!
Reviewed Jan. 25, 2018
I have been overwhelmed by debt with no light at the end of the tunnel. Your staff during the initial interview, as well as the welcome call center, we're both very respectful of me and situation. It's nice to be treated as a person and not just numbers. Everything was explained in great detail so that I understand. Thank you!
Reviewed Jan. 25, 2018
All NDR persons that I communicated with were courteous and helpful. The Application process and that of its Validation was very simple and to the point. It took two calls to accomplish first the preparation and second its acceptance. Thank you very much.
Reviewed Jan. 25, 2018
Very excellent customer service. I am very satisfied with all the people that has been involved in getting me enrolled in this program. Everyone that I spoke with explained everything very clearly and in great detail, they have been extremely kind and has helped answer my questions.
Reviewed Jan. 25, 2018
NDR has been a critical component in my journey to be free from DEBT in 2017/2018. The customer service department representatives are always pleasant, well informed, and listen to all questions & concerns from us the client. Thank you NDR for providing a much needed resolution to my debt relief situation!!
Reviewed Jan. 25, 2018
Very friendly and polite service. Would recommend to friends or individuals that might need help in the future. All individuals that have helped me and my wife answered all our questions and concerns. We have been helped beyond what we thought we would be.
Reviewed Jan. 25, 2018
This was the best moved I've made. They explain the program to you in detailed. They have already paid off one of my debts and is on track to pay off a second one. I would recommend this company to all of my friends. They are very professional and upfront with you. I am now at peace knowing that all of my bills are getting paid off in a timely manner.
Reviewed Jan. 25, 2018
They help settle one of our accounts. Looking forward to the rest being settled. They seem interested in helping us get out of debt. That we are thankful for. We would strongly recommend them to our family and friends. We never thought this would be possible.
Reviewed Jan. 25, 2018
They responded immediately. Very professional. They have different departments for every phase of the process and everyone is very courteous and informative. They have emailed me everything I might need and prepared me for the process. I would definitely recommend this to anyone who let their debt get out of control.
Reviewed Jan. 25, 2018
I recommended to my wife Sarah Jo ** and she is now onboard also. All detail was accurately depicted so I understood so I could actually explain the detail to my wife to a point that she wanted to get on board. Also this is something that is Major in our lives. Affects her family to have it taken care of with such precision. In the detail presented explaining the budgeting needed we could feel like we were being taken advantage of but felt they genuinely wanted to help us get out of debt. Allows to Breathe Again above water.
Reviewed Jan. 25, 2018
The lady on the phone Was awesome. She was super helpful. She answered all my questions about my account. She also ask me if I had any hardship going on now. I really did appreciate that she actually took the time to ask me that. Means a lot that she cares about the people she is helping.
Reviewed Jan. 25, 2018
I initially spoke to Mark and was hesitant about entering program but after some conversation he help me understand how it works and assured me that that would be with me every step of the way. I’m excited to be able to get this help and hopeful that the results will be positive.
Reviewed Jan. 25, 2018
You have done a great job so far. I've recommend 2 people already. You saved me a lot of money and will save me lots more in the future. O really glad I enrolled in the program soi can get my credit back on track.
Reviewed Jan. 25, 2018
I must say Mr. Marvin ** was very professional and patient. I had many questions and he answered them appropriately and effectively. He was very thorough in explaining the program to me. He made me feel like I wasn't alone and I appreciated that.
Reviewed Jan. 25, 2018
They took three accounts that were up there and got them reduced to amounts that I could easily handle. They helped a great deal to get me out of debt. They are very good at what they do. If you have a hardship, they can help you.
Reviewed Jan. 25, 2018
I started this program about 4 months ago. It looked like I will never get relief from debt my whole life but first settlement proposal gave me lots of hope and encouragement. Thank you National Debt Relief program. Looks like it will not take longer that I will have peace back in my life.
Reviewed Jan. 25, 2018
Talking with them, took a huge weight off my shoulders. I feel like I can breathe again. They were professional, and easy to talk to. They walk you through everything step by step and reassure you that everything will be OK. I would recommend them to everyone!
Reviewed Jan. 25, 2018
This company is legit. They made this process simple and straightforward. I have been impressed with the quickness of everything. I am glad I choose this options. I am a single mother and unable to spend the time settling these debts alone.
Reviewed Jan. 25, 2018
Staff was extremely helpful in answering my questions and making sure I was confident in my decision moving forward with National Debt Relief. They created a budget and asked what my goals and expectations were for becoming debt free. I am looking forward to this experience.
Reviewed Jan. 25, 2018
It was a lot of information but it was very interesting LEARNING experience. The process was a bit long but I hope to sleep better without DEBT! I was informed of the program and how it works. Solman from the Welcome Team & Ed ** was very helpful & patient with me. Thank you.
Reviewed Jan. 25, 2018
Randolph was my original rep and he was very professional, yet personable and empathetic. He made everything clear and told me the bad with the good. Thank you for your help while I go through this 'crisis'. Your empathy makes a bad situation more bearable.
Reviewed Jan. 25, 2018
I am very happy with the professional treatment, care and attention to detail that I have experienced with this company. Would recommend to a friend in need! Every phone conversation with the representatives with which I spoke ended with all of my questions answered.
Reviewed Jan. 25, 2018
Service was excellent, and they made sure I was clear on everything. I would most likely recommend it someone who is in need of this type of service. The fact that I was able to get into a program and start my journey being debt free. I want to say that I really appreciate it.
Reviewed Jan. 25, 2018
They are a great company. Explain everything to a point that you understand and walk you through from the beginning to the end. Everyone I spoke was very professional knew. Seem to know what they are talking about. I would recommend them to anyone.
Reviewed Jan. 25, 2018
Working on my behalf in a expeditious manner. Settlements in less than 5 months. Makes living life much easier, able to breath a sigh of relief. I did just what was instructed, and haven’t had any problems so far!!! I would highly recommend NDR to anyone.
Reviewed Jan. 25, 2018
Very friendly people. Explained everything very well. I am very relieved now. Very excited to work with them. Glad I will be out of debt finally in three and a half years. I would like to thank all of the people I talked to today to put me in a better situation in life.
Reviewed Jan. 25, 2018
We were near bankruptcy. My husband and I lost our jobs after 28 years of faithful service. I find out I have ovarian cancer, which has spread to my omentum on my stomach. They say it's incurable. But I want to live. You were my choice. And have done an amazing job.
Reviewed Jan. 25, 2018
Calling was a bit scary, but so glad I did. Carlos ** was amazing and he answered every question that I had. Don't get me wrong I am still scared for what's to come, but this is why NDR is here and that's to help.
Reviewed Jan. 25, 2018
I have been extremely pleased with the service I have received so far. Both employees I have had conversations with have been informative and friendly. It was encouraging to be able to actually speak to a live representative, as opposed to an automative line. I look forward to working with NDR to finally get out of debt!
Reviewed Jan. 25, 2018
The team made the process as smooth as possible. They answered all of my many questions and also detailed the entire process while being transparent and not pushy. Student loan debts caused other debts when problems arose without extra funds available and they have kept me down long enough. I am looking forward to finally being debt free in a few years thanks to their help!
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