National Debt Relief Reviews
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About National Debt Relief
National Debt Relief is one of the largest debt settlement companies in the U.S. Founded in 2009, National Debt Relief negotiates with creditors to reduce how much you owe on unsecured debts such as credit cards, personal loans, medical bills, private student loans and collections. It offers personalized plans to help you resolve debt, along with support from dedicated debt specialists.
Visit www.nationaldebtrelief.com- Free consultation with debt coach
- Free debt relief quote
- Numerous accreditations
- Professional and responsive customer support
- Easy enrollment process
- Fees can reduce overall savings
- Not available in all states
National Debt Relief Reviews
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Reviewed Jan. 29, 2018
I wish that NDR had been clearer regarding the fees they charge each time something is settled by them and the fact that I think they are rather high. Otherwise I am pleased with their service. I also wish they would try to move with settlement a little faster.
Reviewed Jan. 29, 2018
I was supposed to be done with this program on 5/16. Did not know there was one final creditor out there looking to collect. I was reached about the situation and deposited additional funds into my account to have it settled. Months went by, I called several times to see what the hold up was and they stated they were still negotiating the settlement. So January of 2018 rolls around and I still have not heard a thing about my account. I finally called on the 25th of January, I was told that it was the fault of the company as to why it was not settled in an appropriate time frame. They requested that additional funds be deposited into my account to have it settled once and for all. I was really put off by this request, considering that I had already provided the money that they would have needed back in May of 2016 to settle. I was not happy about this in the least bit and that's why I'm giving two stars for the review.
Reviewed Jan. 29, 2018
NDR is effective, efficient. Representatives are courteous and helpful. Representatives make regular communications. Reps answer all questions when asked. Not a long wait when calling for help. NDR helps you to get out of debt in a safe and timely manner without having to claim bankruptcy.
Reviewed Jan. 29, 2018
Customer Service Representative was very knowledgeable and professional. She made me feel very welcomed and comfortable entering this Program. I have confidence that this Program will help me get Debt Free and save money by the end of the Program.
Reviewed Jan. 29, 2018
They were very helpful and friendly to help me resolve my debt. So that I can rest easier now knowing that I know that my debt will not consume me and further. NDR employees are nice, friendly, courteous. They were able to answer all my questions and make sure I understood everything.
Reviewed Jan. 29, 2018
I have received my Welcome call and am very happy with the process. I look forward to their assistance in getting my finances back in order. Everything was explained very well and all questions were answered. The gentlemen I spoke with were very nice and professional and very clear in their answers. I feel confident they will be available to help if I need it at any time.
Reviewed Jan. 29, 2018
The gentleman in the phone was very knowledgeable as well as professional. I greatly appreciated the time he took with me. He was a major help to me as I try to get my finances in order and hopefully rebuild my credit. I’m very thankful for the time all the staff dedicated to my needs.
Reviewed Jan. 29, 2018
The whole process is much easier than was thinking it would be. My initial contact was pleasant and clearly explained, felt much better about my situation after talking to a representative. The approval process was completed within an hour, even though I had my call on a Friday evening. Finalizing the setup was very smooth and I feel great about starting the program. Thanks for taking some stress away as I pay off these debts.
Reviewed Jan. 29, 2018
Another credit account was settled. I was satisfied with the representative's (Shantel?) clear explanation of the update and the negotiated settlement. In this case, there is substantial savings. There is a reasonable one-time additional payment with reasonable time to pay it.
Reviewed Jan. 29, 2018
NDR has been very helpful in answering my questions and concerns regarding the debt relief process. I am hopeful that this will relieve some of the stress in my life and help me to move ahead to a more financially responsible future. It gives me hope.
Reviewed Jan. 29, 2018
Excellent Customer Service, would like to thank the team for such excellent service. Thank you for bringing peace of mind back for me and my family. This is a service I would recommend to anyone in need of debt relief. It was prompt and well explained.
Reviewed Jan. 29, 2018
Medical bills kept piling up each year which made it hard to make the minimum payment on credit cards. I felt like there was no end in sight, but with this program I will be able to resolve most of my debt. I feel like very soon I’ll be able to be debt free and not stuck in an endless cycle. Their customer service is wonderful! I feel like they really care about what I’m doing.
Reviewed Jan. 29, 2018
The team was amazing and I am very grateful to start the new program to have a huge weight lifted off my shoulders. The team was nice, answered all questions effectively and accurately. I had plenty of questions and concerns, and all responses were answered firmly. Thank you again.
Reviewed Jan. 29, 2018
As a new client, I was very skeptical. I knew nothing about the company and afraid to give my information, but I knew I needed help. Joel ** was very understanding and provided me with much needed information (and peace of mind).
Reviewed Jan. 29, 2018
Everyone is so professional and kind. They show compassion and they really understand. I am so glad I heard this ad on the radio, because I was on the brink of bankruptcy. I would recommend this service to anyone that I know having problems with their finances.
Reviewed Jan. 29, 2018
Loudjini explained everything thoroughly and professionally. The Welcome call person was also very proficient. I was given options and help and was made to feel good about my decision. They were very understanding.
Reviewed Jan. 29, 2018
An hours worth of phone time saved me $8000.00. If you have the time they have the solution. They looked up my credit profile and told me I could include even more debt than I thought I could in my settlement terms. If you live week to week like me, give them a call.
Reviewed Jan. 29, 2018
Thank you to this team for helping me bring financial relief. They answered all my questions and were transparent about what National Debt Relief is and what it is not. They have given me reassurance through each step of the way. I can't thank you enough!!
Reviewed Jan. 29, 2018
I was provided with excellent customer service from the employees of this program! Lola ** was absolutely outstanding, I was very grateful for her patience and kind help, she gave me hope that I can overcome my debt! The gentleman who did my welcome call was outstanding as well!
Reviewed Jan. 29, 2018
Nice friendly and easy going people... made enrolling simple and easy. Talking to your representatives made me feel at easy when enrolling... felt like a ton of bricks was lifted off me. Look forward to not having all this burden with my debt as before.
Reviewed Jan. 29, 2018
Representatives were excellent about explaining program. Answered all my concerns and felt at ease in my decision for assistance. All documented forms were carefully explained. Emails sent in timely basis and required company phone numbers were provided for future use. Overall the representative s were professional with information but it was nice they were personable with my situation.
Reviewed Jan. 29, 2018
Great service. You have made a difficult situation easy. Thank you. Everyone involved has been easy to understand and explaining everything. Would recommend you to anyone that needs this kind of help. Thank you for making it so easy. Have a good day.
Reviewed Jan. 29, 2018
I was humiliated that I even had to call and seek help. My representative made me feel so comfortable and at ease. I had checked into a few different companies and I chose National Debt Relief simply because of how positive they made me feel. There was no judgement. Just an all around excellent experience so far!
Reviewed Jan. 29, 2018
I had a wonderful wonderful experience with Melonie. She gave me so many great insights on how removing my debt with enhance my life. I want to thank her so much. I wanted to go with another debt relief organization but Melonie words of wisdom and her passion in explaining all the areas made me choose National Debt Relief. The Young lady that call to welcome me was also excellent. Thank you so much. I will definitely mention National Debt Relief to anyone that is looking to being debt free.
Reviewed Jan. 29, 2018
I worked with Aldan and Amanda (?). They were both EXTREMELY helpful and thorough when explaining how the program works and what will happen as I finally become debt free. I really feel like the associates at NDR care about the people they're helping! Thank you so much!
Reviewed Jan. 29, 2018
Great customer service - so far so good. They answered all my questions and was easy to talk to through a not so easy process. Took comfort in how easy everything is and how helpful they seem to be. I trust that everything will be ok working with them.
Reviewed Jan. 29, 2018
We couldn’t be happier with the service that National Debt Relief has provide for us so far, I totally recommend this program to anyone in need. Very professional and super helpful when you need to call and talk to someone at their customer's service center.
Reviewed Jan. 29, 2018
It was wonderful. I applied and was walked through each sage of the enrollment. I would recommend this program to anyone needing financial help. The program was easy to enroll with and sign in. The people I talked with were friendly and easy to talk over my problems.
Reviewed Jan. 29, 2018
I have only been with National Debt Relief for a few months and they have already settled two of my debts. Everyone I have spoken to have been super nice and very helpful. I'm so glad I chose National Debt Relief.
Reviewed Jan. 29, 2018
NDR has made a difficult experience very easy to navigate and to resolve. Divorce is the reason why I used their services, the financial stress was becoming difficult to bear. Even when I unexpected financial developments, they continue to provide outstanding service and support.
Reviewed Jan. 29, 2018
I have never been treated with such respect as I was by your company. It's one of the best decisions I have ever made regarding my finances. I would absolutely recommend NDR to anyone that has the same problems I have.
Reviewed Jan. 29, 2018
Enrollment in the program was fast and simple. Contact persons were friendly and informative. My questions were all answered quickly and completely. This is my first experience with any service of this kind. I look forward to a quick resolution.
Reviewed Jan. 29, 2018
The program was explained fully and easily. The representative was understanding and informative. The service was quick and precise and I was made very comfortable in the process. This debt has been a source of stress and worry especially with my husband’s illness and National Debt Relief has alleviated all of our worries as far as unsecured debt issues. Thank you very much for all the information and help.
Reviewed Jan. 29, 2018
I have recently incurred debt due to unemployment and taking care of an elderly parent. This company has been amazing in helping me accomplish my goals by settling my credit card debt which I had used for everyday living.
Reviewed Jan. 29, 2018
Excellent customer service. Chris was considerate and very helpful during the process. I felt like he was sincere about getting my creditors to lower my amount owed. I did not feel rushed nor did I feel like I was being treated unfairly. I felt like he had my best interest at heart
Reviewed Jan. 29, 2018
It was hard to do this but I’m glad I did cause it is getting my bills paid and they are always on top of it when there’s a debt going to agree to settle. They're very good about to contact me when the next debt is ready to be settled. They're very good and I am very happy with the process.
Reviewed Jan. 29, 2018
I had a wonderful experience with National Debt getting my bills consolidated. They did exactly what they promised they would do. It took National Debt a few months to reduce my bills and handle my creditors. Thank You for helping me!!
Reviewed Jan. 29, 2018
Very helpful and to the point. Let me know in about 30 minutes if they could help. Started in October and have already settled 1 on the debts. Very pleased with the progress. This is making such a difference in my finances. Can pay on bills on time, and have a little left over. Thank you!
Reviewed Jan. 29, 2018
My customer rep was very thorough and patiently answer my questions. She spend time making sure I understand the program and walk me through the process step by step. I had a full understanding of what to expect in the upcoming months. It was clear that everyone was on the same page, when I did the welcome call, the agent was did the same thing to make sure I understand what the program was about and my obligation and responsibilities in the process.
Reviewed Jan. 29, 2018
This is the most trusted service available and so far the customer service is second to none... surpassing rival companies who were hard to get a phone call back from on a consistent basis. Will update review process in about 6 months.
Reviewed Jan. 29, 2018
Carlos ** was fantastic! He really eased my mind and assured me I was making a good decision. The whole process went really smooth! That night I went to bed and for the firest time in a long time I slept like a baby knowing I didn't have to worry about how I was going to provide for my son. Thanks to your team there!
Reviewed Jan. 29, 2018
I had too many debts and I was up to my neck and I couldn't take it anymore. I looked on the internet and decided to give National Debt Relief’s debt settlement program a try. It was more convenient and I got nothing to lose. I enrolled online then I received a phone call from one of their representatives who was polite and professional. He said that he was going to email me a few papers and all I needed to do was agree or disagree, sign, and email back. It was an easy process.
I got 35 accounts on the program and I'm already at six accounts only because I cannot do more than the money that I pay every month. They email me what they do and how they're doing to see if I may agree. Then I just send it back over the email if I agree or not and that’s it. So far, I've seen a little progress because I've been on the program for about six months and we already settled a couple of my accounts for less than the amount. They did a pretty good job and they did more than what I expected.
But I'm a little concerned that they never told me the cost of the program. They say everything is included. But I see that National Debt Relief needs some fee for everything. I never questioned them because all I wanted to do was finish this. But they're very professional people. They talked to me as a human being and not as a number. The times that I spoke to them, I felt very comfortable and it was like talking with one of my own people. I will recommend NDR to anybody I know.
Reviewed Jan. 29, 2018
I had four credit cards and National Debt Relief had already closed three credit card deals with the creditors. And the percentage is even better than what the National Debt has been planning in the beginning. In one of the credit cards, they negotiated around 40%, another one was around 50%, and another one was around 55%. So, all of them were good. National Debt always calls me for everything. Overall, I'm really satisfied. I didn't even know it was going to be like this. So, I have shared all my experiences with friends, and I recommend National Debt to anyone who wants to go out from debt.
Reviewed Jan. 29, 2018
Unsecured debt got too much for me and my wife so we looked for a way to centralize our payments and so that we didn't have to make payments every week. I did some research which led me to National Debt Relief's credibility as a company and we gave them a try. The process started one evening over the phone. It was very simple and streamlined. The person we worked with was very informative and he made sure to explain everything that went on. That way, my wife and I understood that we’re getting into anything and how everything works. That pretty much settled it for us to go through them. Everything went smoothly.
So far, the support we get from NDR has been positive. If there was an offer, they would call us, keep us informed and make sure that nothing is done unless we give the stamp of approval. And the price for their service is not expensive at all and it’s pretty straightforward. Working with them made it a lot easier knowing that we’re slowly taking care of all of our debts. It has been taking some time with some of the creditors that do not want to settle which is a pain in the rear because I had told them multiple times that we were going through NDR. But right now, we have a good chunk of our debt settled already.
Reviewed Jan. 28, 2018
Representatives were professional and courteous. As this was a difficult decision, your representatives clearly outlined the benefits of the program and made me understand how this is the first step in becoming debt free and rebuilding my credit. They were thorough in their explanations of the program. I wish I had made this decision months ago!
Reviewed Jan. 28, 2018
Our experience with company and with the great representative was so awesome and amazing. We will recommend this to anyone who is in the same situation that we are in to help because whom we have talked to has explained clearly to us about the company and it will help us. Everything was explained clearly and absolutely understanding.
Reviewed Jan. 28, 2018
Upon enrollment in the program, NDR met beyond my expectations in a satisfactorily manner. The settlement process made easy for me and my monthly dedicated fund is very affordable that is within my means. It brings so much peace of mind thinking that I will be debt free by the help of NDR. The customer service people are very accommodating and polite. Thank you NDR.
Reviewed Jan. 28, 2018
The National Debt Relief Agents have been very helpful in answer all my questions and inquiries. With the short time I have been a customer with National Debt Relief, they have quickly made settlements with one of my debtors. With my experience so far with National Debt Relief, I would recommend to a friend.
Reviewed Jan. 28, 2018
Andrew was very helpful. I enjoyed talking with him. I have already recommended someone to you and hopefully they will contact you. I gave him Andrew's contact information and told him to let Andrew know I recommended him. I did explain to Andrew his situation so hopefully he will call him for help. Thank you for all you are doing.
Reviewed Jan. 28, 2018
I have received prompt, knowledgeable information from the moment I signed on. Everyone has been wonderful!! I know that everything is being handled and everyone is standing by if I need help going forward. I couldn't be more satisfied. Thanks.
Reviewed Jan. 28, 2018
The people at National Debt Relief have been courteous and professional. They have consistently answered all my questions and as of today they have resolved two of my debts, which matches the schedule they gave me. I would recommend this service to friends and family. Thank you.
Reviewed Jan. 28, 2018
I would highly recommend National Debt Relief to anyone who is looking to get out of debt. The enrollment process was so easy and quick. The people you deal with are so professional and courteous. The company really works with me regarding changing the date of my monthly payment with them. In roughly 6 months 2 of my 11 debts have been resolved and I have a 3rd one pending. I am so glad I went with this organization to get myself out of debt.
Reviewed Jan. 28, 2018
This is an excellent service to reestablish your credit and relieve you of debt. The best thing about this service is all the work is done for you. I was a little apprehensive at first but once your account is set up there are no headaches!
Reviewed Jan. 28, 2018
I started this program totally defeated thinking I would die in debt. But now I feel like I can start to breathe again. These guys are the very best at what they do. I see the burden of debt lifting and I really cant thank them enough. I would gladly refer to anyone. These people will catch you if you are falling. They are the best.
Reviewed Jan. 28, 2018
So far so good. We will see how things go in the future. I was not impressed with my welcome to the program phone call. It came late in the day and the woman I spoke with was in an extreme hurry and I could not keep up with her.
Reviewed Jan. 28, 2018
It's a bit difficult to provide the results of my overall experience until we are farther into the process, however my debt specialist was knowledgeable, thorough, engaged and reassuring during the initial process. As a person who prides himself on his credit score and paying his creditors, even considering this avenue was very difficult; but my debt specialist assured me that I was not alone.
Reviewed Jan. 28, 2018
Although, technically one of our debts is said to be resolved, we have been satisfied thus far. I would like to suggest that NDR give their clients a status update more often. Otherwise, great company and we look forward to settling more of our many debts.
Reviewed Jan. 28, 2018
Credit card debt led me to seek National Debt Relief's services. I availed of their consolidation and payout services. We came to a decision on what I could afford a month and that’s what I pay them, and they work with that. For the enrollment process, I filled out a bunch of paperwork and gave NDR all my creditors. People from NDR take care of everything. The NDR program is starting to pay off my credit cards, their reps also give me an update every once in a while. I feel comfortable with my negotiator, too. Overall, I am happy with NDR.
Reviewed Jan. 28, 2018
Michael ** and David ** both made my transition into this process so comfortable. For obvious reasons, most (myself included) would expect this to not be so. From start to finish is getting enrolled, I was able to maintain a sense of pride in my decision - thank you!
Reviewed Jan. 28, 2018
The first payoff offer was quicker than expected. I just hope the rest goes as smooth. I look forward to their continued service and I definitely look forward to paying things off. I would like lower payments to be able to pay regular monthly bills, but I will continue to do what is necessary.
Reviewed Jan. 28, 2018
So far I'm very happy and satisfied with Debt Relief. I really feel I made the right choice for them to handle all my credit problems. It has only been a few months and, much to my surprise, two of my accounts have agreed on a settlement. I didn't believe it was going to happen that fast. Thank you to everyone who has worked on my behalf.
Reviewed Jan. 28, 2018
From all the research I did, National Debt Relief was ranked number 1 as far as being trustworthy and not a scam, and helping people out. The enrollment process was simple and I did it over the phone. I had to give my personal information and fax in a few signed consent documents. At first, I was a little scared because I’d never done anything like that, but I'm very comfortable working with them and they’ve been wonderful. Customer support is always really nice, helpful and awesome. NDR's negotiator calls me anytime they need anything, which has only been one time when they needed an additional consent form for a certain creditor. As for the payment plan, I got to pick when the payments came out. Automatically, whenever you enroll, you owe less money than you would towards your debt each month. We didn’t have to do too much work on that and it was already a big help just enrolling in it.
I’m about a third away from completion of the program and I'm finally making progress with my debt. I’ve already got three of my debts settled and I don’t have to worry about all the calls from creditors. They still come but they get fewer as time passes. NDR's service is worth every penny and it has taken so much worry off my shoulders. I have already referred one of my friends to them. To anyone who’s struggling to get ahead, take that leap of faith. It's the best thing I’ve done and I wish I had done it five years ago.
Reviewed Jan. 28, 2018
We got way too much credit card debt. When the oil field crashed, that hurt and killed us. Enrolling in National Debt Relief's program was easy. I looked at other companies and National Debt Relief was cheaper. It has been great. We paid them money every two weeks and then they just talked to the other people that we owe and tried to get us out of the settlement rate. They already paid three out of our nine creditors. It will probably take three more years to complete the program. I only talked to the negotiator over the phone. He would send me an email then would ask what do I think about the information and that was about it. So far, the program has been pretty good. I will wait to see until the end because we have a friend that used NDR and she said that they didn’t finalize all their stuff. Overall, I would recommend National Debt Relief.
Reviewed Jan. 28, 2018
I've been happy with National Debt Relief. I googled them and they popped up as one of the people I can go through to consolidate my debts. So, I read their reviews and chose them based on the reviews as opposed to the other companies. Some of the other companies had bad reviews. I called NDR and gave them all of my information then they ran my paycheck and got everything on my credit report. They added everything up to see how much my debt was and then calculated it to plan payments that are suitable for me. They then signed me up, I made my first payment within that week and I'd make payments every two weeks. I wish the payments were lower, though.
I’m in the program now for over two years. I’m taking a little bit longer than I expected to finish because I've had to take a break from NDR. I'd have to tell them to hold off on the payments because I've got some other issues going on where I have had to pay medical bills. They have settled debts a long ago, though. I feel a little bit lighter as I'm not having to pay all of the different credit cards from different companies separately. It's one easy payment instead of about ten and I don’t have a credit card. Also, I don’t have companies calling me begging me for money. They know that I'm going through a debt consolidator who is helping me.
NDR has been good. I wish though that they would change one of their rules. When I need to change or move a payment, they want me to call in five days prior to when the payment is due or more and it's a little bit ridiculous. I shouldn’t have to call in so many days ahead of time. It should be about two days to be able to move a payment. Other than that, I've had a great experience and I would recommend them.
Reviewed Jan. 27, 2018
It took longer than I anticipated being on the telephone, but your associate was very courteous and kept me informed. Most importantly, we were able to establish an arrangement. It was not exactly what I was hoping for, but it is acceptable.
Reviewed Jan. 27, 2018
I am so thankful that I came across National Debt Relief. This company is legit!!! I was struggling to pay my high interest credit cards. I wasn’t late or anything but I couldn’t get ahead of It. With the program, 3 yrs and I will be debt free. Very easy to work with. They made me feel valued. The process was easy. GREAT customer service!!! Highly recommended!!!
Reviewed Jan. 27, 2018
The representative was very polite And patient, She answered all my questions and explained my concerns. I just wish that I can finish with this bills sooner than they told me few days ago. Beside that I am happy with the service that you provide. Thank you for your interest.
Reviewed Jan. 27, 2018
I was a little hesitant before I contacted NDR but when I started talking to the Rep, I felt at ease. He made me feel at ease with his knowledge and expertise. The Rep who called to welcome me was very professional and empathic at the same time. I am very glad now that I made this decision.
Reviewed Jan. 27, 2018
They do exactly what they say, they do help you get out of debt, that is true. Your credit will flat line though. I am not real sure how I feel about that, sweet and sour. Hoping it will get better, not sure how though, it will be a long road!!!
Reviewed Jan. 27, 2018
Everything about the Debt Relief Program was explained well & all of our questions were answered to our satisfaction... Forms were easy to sign... Our excellent credit history & hesitation in going delinquent is not a situation that we are entering into with great excitement. Allison managed to ease our fears a little bit! We are not looking forward to the next few Months but are putting Our Faith in NDR to have Our Backs! Thanks & have a Great Day!!
Reviewed Jan. 27, 2018
Very pleased with the way this company is helping me become debt free, excellent communication with no deception at all, very straightforward. Communication is all by telephone so as not to be duped by fraudulent e-mails. Communication is very professional and to the point. Very happy.
Reviewed Jan. 27, 2018
Marcus was patient and answered all the questions my wife and I had. There was no pressure and he made us feel like we could take our time making the proper decisions we felt we needed to make. Ultimately my wife and I both felt comfortable to go ahead with National Debt Relief. Thank you.
Reviewed Jan. 27, 2018
I want to thank the team for being so kind. I have only been with National Debt Relief services since Aug. and have got one of my cards paid off and working on my second one. It is a load off of my mind. It won't be long and I will be free. I will let my friends and family know what y’all have done for me. Thank you so much.
Reviewed Jan. 27, 2018
I am working with National Debt Relief now. I have 7 accounts to be settled. So far 2 have been settled for much much less than what I owe. I am very very pleased with my experience so far. I also find my online account very helpful and they are always there to answer questions.
Reviewed Jan. 27, 2018
National Debt Relief has the best customer service representatives. They are polite, friendly and efficient. I have been in the program for three months and I already have a settlement offer. I have no complaints so far. I would definitely recommend this company to anyone who feels overwhelmed with debt.
Reviewed Jan. 27, 2018
I am very happy how National Debt Relief is helping me become debt free. This is my first time using a company like this and I feel like I picked the best one to do business with. They work hard on your behalf to help you and every time I have had to speak with customer service they are always pleasant and very informative. I can’t thank you enough for helping me and my family become debt free.
Reviewed Jan. 27, 2018
Looking forward for my issues to be resolved. In the meantime thank you all for helping me. And thank you to Mark and the staff so polite and very helpful very respectful and courteous if I need anything or help willing to help me and answer any questions. Thanks again.
Reviewed Jan. 27, 2018
I was so in debt and just giving minimum payments on my credit cards. I was going thru a difficult time with my family then saw an ad and decided to call. They helped me since my first call. I’m so very grateful with you. Almost finished paying my Debt. Maybe one more year and I’m done. That’s what they told me since the beginning. In two years I would be debt free. Thank you very much.
Reviewed Jan. 27, 2018
I have been using them for a few months now and they have always been so professional when they call me to talk about my case. They really do want to help you with whatever you need. They have resolved 5 of my debts in just a short time for much lower than I thought they were going to be. Great company, great people and great way to get out of debt.
Reviewed Jan. 27, 2018
I've been enrolled in the National Debt Relief program for nine months as of January 24th, 2018. So far, they have resolved 38% of my total debt with the average settlement being slightly lower than 50% of the debt owned to six of my eleven creditors. The program seems to be working exactly as they promised.
Reviewed Jan. 27, 2018
From 3 months ago until today, I have had nothing but a positive experience with NDR! From getting everything started, Ray was my customer service rep and he was very thorough in explaining how the process works and they are so quick to respond with any questions you may have down the road. I'm so excited to see that after 3 months of being with NDR, my first creditor was settled for $3700 off the amount due! Truly AMAZING - they really stand behind what they say and they show it with results! Thank you NDR for making my life a little easier, one step at a time!
Reviewed Jan. 27, 2018
We've been working with the National Debt Relief for 2 1/2 yrs on settling our debts. We greatly appreciate their service in dealing with the companies and coming up with fair settlements. Bumps happen in our lives and we always are thankful to work through it.
Reviewed Jan. 27, 2018
I had issues trying to resolve my debt problems and heard the ad for NDR and looked to them for help and have gotten great help thus far and have nothing but good things to say about the program and would recommend it to a friend.
Reviewed Jan. 27, 2018
I couldn't be happier with the level of service I have received from National Debt Relief. They have responded to every inquiry that I had accurately, timely and conveniently. I am so glad I have decided to consolidate my debt, I was tired of only making minimum payments and getting nowhere. It would have taken me 30 years at that rate and now it's only going to be 3 years!!
Reviewed Jan. 27, 2018
Best customer service. I thank you for helping me with my debt situation and I hope to be debt free soon. I will definitely tell friends and family to come and check out National Debt Relief. It's just the beginning but I feel free already from all the interest charges.
Reviewed Jan. 27, 2018
I am happy I choose National Debt Relief. I am happy with the service. I wish I could get record of who was paid off and the balance of the debtor I still owe. I think am In my third year and I don't know who was paid off and who wasn't. All I know is when you have bargain with the debtor. I hope my suggestion will help me and other.
Reviewed Jan. 27, 2018
I am very satisfied with this company because I was able to resolve all my problems in a little over a year. I still have to finish paying my loan but it is very manageable. All six of my cards were negotiated to my satisfaction. I also learned to manage my budget after this experience. I am overall very satisfied.
Reviewed Jan. 27, 2018
I wanted to get my credit cards paid off and National Debt Relief has good reviews. I signed up online, they contacted me and they looked up my credit and went from there. We did debt settlement and they are still providing me with getting my credit cards paid off. It's been at least a year, and the program is working good. I have some things paid and I was just working out others. My negotiators let me know what is going on when they call me. I used to deal with one specific person and if I had a question, I called him and he clarified it for me. But now, it is whoever is working that day or working on my case.
I feel comfortable with the staff at National Debt Relief. They helped and made sure that my payment plan was something I could afford, and the cost of the program is fine. Working with them is something we get in the right direction to get other things that I'm looking forward to, as in buying a house or things like that. They work with you and they make sure that you ae on top of what's going on.
Reviewed Jan. 27, 2018
I had breast cancer and I couldn't walk for a year. I'd been through a lot of medical problems, and I needed some help to pay my bills. I talked to the counselor at National Debt Relief for a long time and they asked me about my debts and monthly expenses. Then they came up with a plan that worked for us. When we signed the contract, they told us how much we had to pay in a month. I understand that they go through the negotiations, so sometimes I had to pay extra because it's the cost of their money to pay for that. That has happened three or four times already, and they should have told us ahead of time about the extra payment so we could prepare.
I like National Debt Relief a lot, and I see how fast the debt's going to be resolved. It is less stress for us because we don’t have the creditors calling us every day for late payments, and we just tell them to call National Debt Relief. The people at National Debt Relief are very professional and helpful. If I need something, I call and they answer right away.
Reviewed Jan. 27, 2018
When National Debt Relief first signed me up, they went over my credit history to see what I owed. Then they figured out a monthly payment that I should give them for a period of time then they would negotiate to settle all my debts so that it would be paid off in about three years. What happened was, when they decided the amount that I should pay every month, it was a done deal. And then they would call me and tell me that one of our creditors wanted to settle but in order to do that, I needed to put in an extra $100. I didn't like that. I felt like they were pressuring me to put extra money that I didn't have and they went low just so I'd go with them. I told them that the reason why I decided to pay this monthly amount was that that is what I could afford. If they figured too low, that is their problem. They are the experts. And when I told them no, they came back and they settled it. I know when people are lying to me.
Every time I call, I get a different person. Anybody can look up on my account and tell me what's going on. I'm not impressed at all with NDR. They don't give me the impression that they're in charge. They did not explain the process to me correctly when I signed up. They only told me they are going to settle my debts within six to eight months but it didn't work like that. And that is one of the things I didn't like as well. It took them a long time to settle some of my debts. We've been in it for almost a year now. I have 18 accounts that they were supposed to be settling and they've only settled 4 out of those 18 accounts. They did not directly say that my credit score is going to drop but I could imagine what my credit score is going to be. The creditors then started threatening me with collections, sending me letters and I have to deal with them, not NDR.
My girlfriend also got on the program and she got letters threatening to send her the collections too. She had to go to a notary for a couple of her accounts. It's a pain doing that stuff. I would tell my friends not to sign up with them or I would tell them that they can sign up and pay less a month but the settlement is not going to happen quickly like they think.
Reviewed Jan. 27, 2018
I wanted to consolidate my credit cards and pay them all. I had a death in the family, so my credit card just got behind and I have student loans. With my student loans, I can’t have outstanding debt. My program with National Debt Relief has helped with the process of me eliminating the debt so that I can finish my degree and get my PhD. The enrollment process was very simple. The people were easy to talk to. I got it all done in one day and then they set the paperwork for me to sign. I’m still working on my program which is a maximum of two or so years, but they’ve done quite a bit of work. It's been great working with my negotiator. They call me for an offer and also when they reach a settlement. They go along with what I have and they don't pressure me into contributing more money to try to pay it off faster. They’ve done excellent with me. I’m very impressed and I would highly recommend them National Debt Relief.
Reviewed Jan. 26, 2018
The team at National Debt Relief was very helpful and honest, they reassured myself and my wife that they could do their best to resolve and make life a lot easier. As we started the program the thought of being on the road to debt recovery is a sigh of relief, now there will be less sleepless nights and a lot less stress on our marriage.
Reviewed Jan. 26, 2018
The Debt specialist Greg ** was very knowledgeable and helpful. I have tried everything to stay “above water” but life happens and I unfortunately got swept under enormous amount of debt. After talking to Greg, I now feel a sense of relief, knowing my debt will be under control.
Reviewed Jan. 26, 2018
I am very happy about my experience. Crystal was so patient with me and she explained the whole process to me and went through the contract step by step. Both Crystal and Christina were very professional so I would recommend you to a friend.
Reviewed Jan. 26, 2018
From beginning to end, I had all my questions answered and felt peace of mind knowing that I was doing the right thing! I know I will finally be able to get out of debt with this program and eventually restore my credit to a high rating!
Reviewed Jan. 26, 2018
One of most helpful company improve credit history. I recommend to everyone. I am very very thankful that you have so wonderful people to help improve out to improve our scores. I am so happy to be a part of your company once again. Thank you so much for all the help.
Reviewed Jan. 26, 2018
I was contacted within 24 hrs of an online inquiry, the rep was very informative even though I was very nervous, they do their best to put you at ease and seems very transparent, but it’s still a nerve wracking decision to make on my end. The welcome call rep was also very informative and answered all my questions as best as he possibly could but again it’s just a very nerve wracking decision.
Reviewed Jan. 26, 2018
Last year I was struggling to make payments and getting nowhere! My goal was to get out of debt and retire from full time work. I am so thankful that I heard about National Debt Relief and they made this process easy and affordable. Thank you, National Debt Relief.
Reviewed Jan. 26, 2018
I had a wonderful experience with the person I spoke with, Andrew. He walked me through all the different things I needed to know and explained the program very well. This program is going to save me about 10,000 dollars, and I am very thankful.
Reviewed Jan. 26, 2018
Very to the point on getting it done and helping me get out of a situation that I cannot get out of! My hope is to get back on track in life and never have credit card problems again. TVs only put I don’t like is my credit is going to go to ** and I tried so hard to keep it great.
Reviewed Jan. 26, 2018
Had a great experience, everyone was very helpful. I can't help but talk about your services to others! I enjoyed the care your company seems to have for the benefit of others, I know this program will help my family out a lot. I'm thankful to know that within the next couple of years I will definitely be debt free.
Reviewed Jan. 26, 2018
Working with National Debt Relief has been along experience. But it has been well worth my time. I didn't know what to do about my creditors. I started reading and hearing on T.V. about this company and I said to myself I'm going to make a phone call and see what's up with them. All I can say is thank you so much for helping me!!! You have really help me out of a bad situation.
Reviewed Jan. 26, 2018
I am in the process of settling over $20,000 of credit card debt through National Debt Relief. They set up a really doable payment program for me and have already settled with half of my creditors. The customer service people are very helpful, knowledgeable and they are not judgmental. Whenever I call to approve a settlement or ask a question they always congratulate me on continuing to make payments on time and working the program.
Reviewed Jan. 26, 2018
Great customer service. I enjoyed the help she provided she was very patient. She speaks very well, I appreciate her walking me through the portal set up and I was excited of my achievement at the end of the conversation...
Reviewed Jan. 26, 2018
I apply online and got help from Kevin. He help me and guide me to the process. I have a 6 months old so I can’t be on the phone. So Kevin help and responding through email. And he is very helpful and answer my questions fast and good. I would recommend this to family and friends that need help get out of debt.
Reviewed Jan. 26, 2018
I chose this company by word of mouth, as well as ratings on the internet. I DO NOT regret it. Joshua ** was SO helpful, made me feel comfortable. Joshua explained everything in detail, and made sure I understood. I am excited to pay off my debt, and be given a second chance. Thank you National Debt Relief. #extremelypleased
Reviewed Jan. 26, 2018
Answered my questions. Seems like they really care about helping me get to where I need to be. All representatives were knowledgeable and friendly. Slightly concerned about length of credit damage but was assured that it would be best avenue to take.
Reviewed Jan. 26, 2018
I've been struggling with Debt for some time now and kept receiving mailings from all kinds of companies promising to be the best and take care of my needs. I did some research and saw where National Debt Relief was rated the best. I was treated with great respect and professionalism by both Geri and the young lady from Welcome Call. I can't wait for this program to start and make my life that much better. Thanks again to Geri for making me feel taken care of and appreciated and not just a customer, but a friend.
Reviewed Jan. 26, 2018
I am just in the beginning stages with NDR and they have already settled one account. I was extremely impressed with the settlement and for a payoff schedule I can live with. They have always been upfront with me and I would recommend their services to my friend.
Reviewed Jan. 26, 2018
Both Nattosha ** and the customer service representative were wonder and explained everything to me. They were kind and patient when I hand a question. Both of them made sure I understood everything. Plus the offer made was better than any of the offers for help to get my debt taken care of and help me regain control of my life. Now that I am only Disability pay there is no way I can keep up and make all the payment less. I look forward to working with you and your company at this time.
Reviewed Jan. 26, 2018
While no one wants to have to go through a debt reduction process, I will say National Debt Relief made us feel comfortable with our decision. Everything was explained and questions were answered in a way my husband and I could understand and felt comfortable with.
Reviewed Jan. 26, 2018
Everything was explained fully and all my questions and concerns were answered. The individuals who helped were very courteous and patient with me as I was a little slow in getting the documents signed. I was never rushed through process and felt very comfortable. Overall I am very happy and would recommend this program to my friends and family.
Reviewed Jan. 26, 2018
I was at first hesitate to work with a online company, but National Debt Relief has given me faith in their system. Any questions or concerns I have had were responded/answered very quickly and professionally. If you're having legitimate issues they are definitely there to help you. Highly recommend them to everyone.
Reviewed Jan. 26, 2018
Everything has been very simple to navigate through with the help of your amazing staff. They treat you with respect in a very frustrating time for oneself. I'm now happy to say I will soon be debt free! They go over everything with you so there is no confusion.
Reviewed Jan. 26, 2018
They were very helpful in a scary subject. Wish I had done this sooner. Looking forward to being debt free. Thank you to the whole team at National Debt Relief. Would recommend to others. Again thank you to the team.
Reviewed Jan. 26, 2018
I would dearly recommend this program to my friends. I was a very enjoyable speaking to Clyde. He was very professional very polite. He waited until I had the time to speak to him. I have already spoken to other friend about the program and they sounded excited about the program.
Reviewed Jan. 26, 2018
Everyone I've spoken to was extremely patient with me and I've asked many questions. I was skeptical at first but they laid out the information in a simple and easy way that I could understand. I feel very confident that I will be able to get out of debt. I'm looking forward to being debt free.
Reviewed Jan. 26, 2018
Very helpful and knowledgeable agents. Listened to all the details of my situation and gave very good feedback. Took their time to really understand what was happening with my situation and that made the experience very smooth. Thank you for your time and dedication.
Reviewed Jan. 26, 2018
Thanks to Carlos, my experience on here was fast and complete. I will definitely tell others of my experience on here. I am looking forward to becoming free of these nasty debt and contacting this company makes me feel better about life and helps me sleep better.
Reviewed Jan. 26, 2018
The person I dealt with was very knowledgeable and helpful. I would definitely recommend this company to anyone with debt problems. They have thoroughly explained everything I need to know about the process. It has been a good experience so far.
Reviewed Jan. 26, 2018
I just started the process a few days ago and it's amazing how detailed and professional they are. All my questions have been answered and all the information I received has been consistent throughout. I'm excited for the journey of reducing my debt.
Reviewed Jan. 26, 2018
Recently I had been advise about two possible proposals that can resolve some of my debt. When I first started with NDR, I held a desperate hope of being debt free in a short period of time. Now, I hold a sense of true hope to be debt free and enjoy some stress free years in my old age. Thanks.
Reviewed Jan. 26, 2018
Chris was very professional and confident. I really won't have an opinion of the company until see the result, which they say might take months. The initial conversations went very well. I'm still apprehensive about the calls I will get when the bill collectors call.
Reviewed Jan. 26, 2018
Professional and knowledgeable in what they do. They were able to set my wife and I up with an effective plan to rid debt within a four year time frame. My family is grateful for the help and experience National Debt Relief has thus far performed.
Reviewed Jan. 26, 2018
I was presently surprised from start to finish, I was skeptical at first. National Debt Relief had great reviews. So far I am satisfied with the experience so far. Information was explained to me in detail, and I was always asked if I had questions. I am looking forward to a fresh start.
Reviewed Jan. 26, 2018
My experience was wonderful! Rachel was extremely accommodating and knowledgeable when explaining the program to me. She was patient and very thorough. I appreciate the help she provided for me and made me feel comfortable with my decision to consolidate my debt. Thank you for such a welcoming introduction to your program.
Reviewed Jan. 26, 2018
I've been really satisfied with what they have agreed to in terms of settling with the collection agencies. I'm sure that it could be difficult and I know that there are some back and forth. I was just hoping that it would go quicker than it has but all in all I'm happy with the results. Thanks.
Reviewed Jan. 26, 2018
The stress of having my debt paid by someone else negotiating for me is a great relief but I'm not so sure that sometimes the negotiations are in the best interest of the customer. If you the customer do not agree with a settlement offer it takes negotiators too long to get back with the new negotiation and the debt is not resolved to the best interest of the customer at a lower price. It's always the same customer service Representatives. Also seem to read from a dialogue when telling you of a resolved matter. I understand this was my debt but sometimes I had higher expectations from National Debt.
Reviewed Jan. 26, 2018
This company works hard to reduce your debt and help you recover your credit. Whenever I need to speak to a representative, they are easy to get in touch with and very helpful. I would recommend them to a friend.
Reviewed Jan. 26, 2018
So far, although I have just begun the program, everyone has been extremely helpful and knowledgeable. When they say they are going to call at a certain time they are right on the dot with the call. I am hopeful that this continues throughout my program.
Reviewed Jan. 26, 2018
Since the first time I spoke with Kim ** she made me feel good and I felt I was in good hands. She was precise and explained things so I could understand them. I also felt she was sympathetic to my Issues and very professional. I would rate her a perfect 10. Also the welcoming call was also outstanding.
Reviewed Jan. 26, 2018
So far everything has been very well. I've been with the service for 5 months. I've already had an offer with shaving more than 50%. At this point I'm extremely happy. So far at this point everything they told me when I first signed up is true. They do work on your behalf. I'm very happy. At this point I'm looking forward to being done with this lot sooner than they anticipated. Thank you for the peace of mind and less stress in my life.
Reviewed Jan. 26, 2018
The gentleman I spoke to was thorough and polite. He was patient with me and spent a lot of time going over every detail with me about the program. I really enjoyed talking to I think his name was Mark.
Reviewed Jan. 26, 2018
I have had a great experience with NDR and would recommend them to anyone who is in need of their services and is looking for an honest, affordable way to resolve debt. Great customer service and help through every step of the process.
Reviewed Jan. 26, 2018
Great customer service! They can answer any question you have! They take the headache away from you so that you can live in peace knowing your stuff is well taken care of! Settled most of my accounts in 9 months.
Reviewed Jan. 26, 2018
I was very happy that 2 of my accounts were settled so far, which saved me a lot of money. They were settled for less than half. I have been feeling confused and on my own. It would be nice to have more contact, possibly a once a month update.
Reviewed Jan. 26, 2018
I think your staff is great with giving me the help I need to get out of debt. They answer all questions I had and everyone was very pleasant!! Thanks again for all your help with this matter. I would most definitely refer your company to anyone I know that is going through a financial hardship and need the help immediately to get some sort of relief.
Reviewed Jan. 26, 2018
I am new to the program. Have no problem so far. Customer service was easy, all explained in detailed with and very friendly and respectful how to asked the proper question without offend you during this difficult time. I feel that I had made the right decision. We have Four Years ahead.
Reviewed Jan. 26, 2018
I had big debt and they have been great working with my creditors. I know that I shouldn't got like this. But I would highly recommend the National Debt. If anyone needs debt relief please give them a call. They are great. They also don't make you feel bad for getting into debt.
Reviewed Jan. 26, 2018
They have all been very professional through qualifying for the program and getting started. They answered all of my questions and I feel confident that this is my best decision to take care of my debt. Now I just have to make my payments and see how it goes.
Reviewed Jan. 26, 2018
The experience so far at the beginning has been explained thoroughly. Everyone I have spoken with is very friendly and able to answer all questions I have. I would recommend this company to any friends and family that are in need of financial help. I am also able to quit at any time and have clearly understood the goals needed to obtain our debt free outcome. Thank you to National Debt Relief.
Reviewed Jan. 26, 2018
I’m impressed with the negotiators, answering all my questions, and contacting me regularly. Every time I talk to someone over the phone, the conversation is respectful, patient, and helpful. I like that negotiations were able to lower the requested amount,
Reviewed Jan. 26, 2018
This experience was entirely painless & effortless. I appreciated the respect shown considering this is not something I am proud to have to resort to. Everyone has been wonderful & very understanding. Everything has been explained to me in easy to understand terms.
Reviewed Jan. 26, 2018
Shea was great and very Patient with us! He explain the program answered all our questions. Even when we repeated the questions you can tell by his voice he was calm and patient. Would recommend him any day!! The phone call after I forgot her name very nice and very Patient. Thank you for explaining the program correctly. You are amazing.
Reviewed Jan. 26, 2018
I have been very happy with my overall experience. They keep me notified of what's going on and customer service has always been very helpful and professional. I forgot to make a deposit to my account once and they were very understanding and helpful.
Reviewed Jan. 26, 2018
All NDR's associates were straightforward and courteous. I appreciate the fact that my application was handled with finesse and clarity by them giving me a heads up on how the process works and what to expect while enrolled in their program. Thank you NDR for being awesome!
Reviewed Jan. 26, 2018
National Debt Relief was able to help me get settlements on my debts in a timely manner and with an excellent result. I would recommend them to anyone that needs their assistance. The staff is not most helpful to ensure that you have listed everything that might assist in getting you through the process. National Debt Relief also found another avenue a to speed the payoff of debts even faster than first anticipated. GREAT EXPERIENCE.
Reviewed Jan. 26, 2018
So far so good. Seems like great people, great program and the tools to do the job. Very knowledgeable, pleasant and easy to talk to. I am looking forward working with them to finally get my debt gone. Future looks good again. Thanks in advance.
Reviewed Jan. 26, 2018
Would surely recommend to anyone. Did a very good job of explaining everything. They are really good and friendly always keeping you up to date on everything. I will never regret going through them to get me out of debt. They are definitely looking out for me.
Reviewed Jan. 26, 2018
Pleasant and helpful, they were both very precise and reassuring. I felt as though there was hope and light at the end of the tunnel. I would recommend to anybody, before claiming bankruptcy. I had been referred to the agency by a friend/co-worker.
Reviewed Jan. 26, 2018
The agent was clear and concise in her explanation of the settlement. I understood clearly what the offer was and accepted it enthusiastically. I greatly look forward to more similar experiences with National Debt Relief because it surely does bring me great relief that National Debt Relief is guiding me through the entire process of resolving my financial circumstances.
Reviewed Jan. 26, 2018
The services offered have been wonderful. They have held their end of the bargain and have helped me tremendously in conquering my debt. They have made this process very simple and easy. When you call or email the response is almost immediate.
Reviewed Jan. 26, 2018
I believed I asked every possible question about the program and how it will benefit me and my situation. My specialist was detailed, knowledgeable, patient throughout it all. It was difficult listing all creditors and it was like I was reliving all my debts over and over again. But, it was worth it to know that in the program I qualified for it will all be over in a few short years. Thank you Mr. **.
Reviewed Jan. 26, 2018
This company is very courteous and helpful. They do their job exceptionally well. It was an easy process and I am very satisfied with them. I would highly recommend them. This company is very professional and can put your mind at ease.
Reviewed Jan. 26, 2018
From the start of our goal to reach debt relief from accumulated debt caused by unforeseen circumstances, NDR has been just amazing in helping us to reach that goal. My sincerest thanks to your entire staff for all they do.
Reviewed Jan. 26, 2018
The process is slow but after 4 or so months I am finally seeing a few items resolved. My credit score as well as my husband's has gotten worse than ever. But that's what expected. Hopefully before the middle of the year I see more items fallen off. Otherwise I'm gonna try filing bankruptcy.
UPDATE ON 04/03/2018: I came across this company after my husband and I fell into hard times last year. I had tried every option possible to get us back on track and knew that we needed help. With low monthly payments they took my debt and have started working on negotiating the debt to be paid off with the monthly payment I make. It has been over 7 months or so and a few accounts have been resolved. Deferentially a process one would have to be patient with but worth it if you need to take your credit card and or loan debt and consolidate into one monthly payment.
Reviewed Jan. 26, 2018
I had a lot of questions and doubt. My representative went above and beyond to explain things and stayed in touch! They were very thorough and had to answers to any questions I had. They left me with great comfort and lead me to believe this was going to be the best thing for me!
Reviewed Jan. 26, 2018
It's great to know they know exactly what they are doing. Customer service is great. They do great follow through. A lot of stress is off my back!!! My creditors do still call. I wish that would stop. Not really saving money but paying off a lot quicker.
Reviewed Jan. 26, 2018
My stress level has been astronomical lately and I didn't realize how high until today. I feel so much better now! I get my paychecks back again! I needed this to stop the cycle of robbing Peter to pay Paul. With retirement in the near future, I knew I would never pay off my bills. Now the end is near!
Reviewed Jan. 26, 2018
Just thought it would be faster process than what it is! I thought they would have settled with all of the creditors by now. I still am getting tons of letters and tons of creditors still calling me constantly. I sure hope National Debt Relief can settle all of them very soon!!!
Reviewed Jan. 26, 2018
Everyone I have talked with so far has been extremely knowledgeable, polite, and welcoming. They have patiently answered all of my questions and have really made me feel like they are on my side and going to do everything in their power to help me.
Reviewed Jan. 26, 2018
It was such a great decision and experienced being a client of the National Debt Relief. Great customer service and they were able to help me tremendously in settling my account and I am able to saved a ton as well. Can't thank you enough.
Reviewed Jan. 26, 2018
Great service and very professional and they respond within minutes. They help me with the application questions. They approve me within 24 hours. They explain the agreement in my native language Spanish. I am very happy they could help me with my financial situation.
Reviewed Jan. 26, 2018
My debt specialist, Sarah **, was an absolute pleasure from start to finish. She was very accommodating to my schedule and responded promptly to my emails in an effort to coordinate my FREE debt analysis/consultation. Sarah provided a genuine interest in ensuring I receive the best option available according to my circumstance and for the first time in my long, unsuccessful journey of eliminating my debt, I finally feel like a huge weight has been lifted off my shoulders.
Sarah's detailed explanation of the program was beyond thorough and not once did she proceed onto a new topic before asking if I understood the information she gave and had any questions for clarification. Her experience was evident because I never felt like she was reading from a script--unlike the representative in my welcome call (which is the ONLY reason why I gave a 4-star rating). In all honesty, it's terrifying to take the leap toward financial freedom in hopes you're not making a decision that can potentially put you ten steps back. In this case, I feel I am working with the BEST and my level of confidence in NDR is greater because of the testimonies given by so many whose lives they have changed.
Reviewed Jan. 26, 2018
Very professional and helped with everything I need. I’m definitely glad I chose these guys!!! They went over everything I needed to know and always got back to me! It’s good to know they are always there to sort out a thing that happens. I appreciate all your help!!
Reviewed Jan. 26, 2018
This customer service is so awesome. They answer every question you need to know. Their advice is excellent. They don't get upset at a question you ask them. I will let other friends know of this service. Thank you. I needed this program.
Reviewed Jan. 26, 2018
So far so good. Everyone is very helpful and very professional and courteous. Totally satisfied with the service so far. Looking forward to get everything done and resolved in the next few years. I am glad that I choose your company to resolve my problems.
Reviewed Jan. 26, 2018
Always reply to my many questions. Thanks to National Debt Relief this difficult time has become easier for us. Great settlement. Few more settlements to go. This agency replies quickly and is easy to understand. I really like the portal. Lots of information. I also received a text for my approval on the settlement.
Reviewed Jan. 26, 2018
I was very satisfied with my experience with National Debt Relief. This is a first time for me, and last time, to get the help I need to be debt free once and for all. My Debt Specialist did a great and professional job in assisting me with my current debt situation. I have been faced with financial hard times the last 4 years but now there is a light at the end of the tunnel.
Reviewed Jan. 26, 2018
Received an inquiry to give Nate ** a call to continue enrolling into the program and everything went smoothly from the moment we talked to the very end with the welcome call. Excellent communication and explanations. All CSR were very professional and patient in every matter.
Reviewed Jan. 26, 2018
It has gone very well so far, all the folks we have dealt with have been extremely nice and considerate of our situation. It has given us some peace to know that someone can help us through this trying time.
Reviewed Jan. 26, 2018
So far my experience has been great. Always a quick response to emails. Debts are getting settled fast. I had/have enough other that I have been feeling overwhelmed/drowning. This has been a huge relief. Representatives are always very friendly, helpful, and understanding. They are extremely helpful in setting up payments and answering questions.
Reviewed Jan. 26, 2018
I spoke with Valentine ** to enroll me into the program and Paul ** to wrap up the welcome call. I appreciated Valentine's clear explanation on walking through the agreement and Paul finishing up with the welcome call and reiterating the program details. Both were patient with my questions. Thanks.
Reviewed Jan. 26, 2018
They were so kind and Considerate. They were very professional and timely. They helped me understand the program and answered any questions I had. They welcomed and congratulated us into the program and wished us well! Great customer service overall!
Reviewed Jan. 26, 2018
The process was very smooth. Everything was explained in lengthy and great details. I felt like I was given all the Information I would need to answer anything that could come up. I am looking forward to becoming debt free, and grateful for the opportunity to do so.
Reviewed Jan. 26, 2018
My experience with National Debt Relief has been nothing but wonderful! Everyone I've spoke with has answered all questions and concerns to the fullest extent and in a very timely manner. I can honestly say that this experience has been hassle-free.
Reviewed Jan. 26, 2018
Sam and Christina were very clean on what I should expect. My only concern is being harassed or having to face court dates as a result of my decision. I hope all turns out well and I can get back on track.
Reviewed Jan. 26, 2018
Everyone was so helpful, friendly and patient during this process. I love it that so much communication can be done thru email too because I don't have a lot of time to be on the phone during the day. It's such a huge relief to know I have a way to get out of debt now.
Reviewed Jan. 26, 2018
As others have said - the hardest part is making the decision to work with NDR - in my experience - so worth it. They have been great in every way - service, expertise, knowledge, ease of use - all excellent.
Reviewed Jan. 26, 2018
I was out of work and divorced. I'm a single mom and since my father passed away, I had to go to Mexico. All that came in a period of a year. I stopped on paying my bills and although I was trying to make settlements with my banks they just want to lower my interest. I told them I couldn't pay anymore and I asked to lower my payments but I didn't reach any help. I talked to one guy from National Debt Relief and he offered me a good option. They asked questions about what my problem was and why I could not pay anymore. I was thinking of bankruptcy but they said they could still handle it. They also asked for my Social and they checked my background, of which they asked permission for. They walked me through the steps and when I applied, I had my job and another part-time job, but I was not receiving the money I used to receive. That was when I started struggling.
Sometimes I was so busy working, I forget to pay on time. I also lost my debit card so many times that when I tried to replace them and change my automatic payments, it was late and the bank charged me the late fee. When I lost the credit card, they charged me the late fee as well. So I lost so much money in that. I just wanted to make one payment and National Debt Relief offered me that. I was paying less too. I used to pay $900 for all my debit cards and student loan. Right now, $500 is all I'm paying. Also, I just received today my debit card because I lost it again but I don't have to change my information on every single account.
The negotiator was very nice. I didn't understand the program because I didn't understand most of the situation so he started explaining what the steps were and it was very easy. Every time they settle or do something, they call me. They should improve the communication with the credit card company though. Even though they said, that the credit card companies would not be calling us, they kept calling and trying to settle with us instead of National Debt Relief.
They have helped me with three accounts. After two months, I was already paying less in two of my credit cards. But because I started lowering my payments, the process slowed down. When they settle, you have to start paying big amounts but I did not have enough balance for that. I'm still pending a big one, which is $16,000, and one small one because I lost my job and I could not make any more payments. They understood that I did not have enough to pay so they lowered my payment until $50. It's just to keep me in the program because I was out of work. But I started working this month again.
But one of the things that I still do not get is how much they are charging me for being in the program. But I really needed help and I was desperate so I accepted it. Even though my credit is ruined, it was also going to get ruined if I go to bankruptcy. They also said the credit is not as bad as going to bankruptcy. That aside, life has been easier because I can just make one payment.
Reviewed Jan. 26, 2018
I wanted to pay-off my debt and I went with NDR since they had good reviews. They explained everything to me. They ran a report to see if I qualified for the program and then enrolled me in. They've managed to put down the debt on a few of the cards. So, it worked fine so far. I sent them an email or I called it in, and they answered my questions. They work fast if there is a pressing matter and I was impressed with that. Their cost is good. To cut down my debt, they calculated the day and what I could pay monthly. NDR made my life much better since they could take care of the debt, which sometimes could get out of hand dealing with all the creditors. If people feel that they need help, they should go with NDR.
Reviewed Jan. 26, 2018
We had too much debt with some credit cards and short-term loans. I provided NDR with a list of the different creditors with account numbers and amounts, then signed some documentation. For an additional fee, they also offered legal services if anything gets to a point where it goes to trial. At the time we signed up, my wife and I were both getting paid twice a month. We looked at the total amount we owed and what the expected settlement might be, then came up with a reasonable payment amount. We're in the middle of the program and making semi-monthly payments, which they are using to settle the debts that they have negotiated. So far, we've already arranged to settle several of the debts.
I've spoken to different customer service people. They called when there was a settlement offer and they gave us the option to either accept or decline it. I talked to them several times if there were any questions and there have been a couple of times where they called just to see if we were happy or if we have any new issues we needed to bring up. It has been a good experience. Working with NDR has definitely relieved a lot of stress. We've been happy with them so far. They are a great company to talk to if one has debt problems.
Reviewed Jan. 25, 2018
This is my first time working NDR. I really liked the way Brandy ** handled my case and how she was very knowledgeable. She made me feel like I made the correct decision also was able to answer all my concerns. Thanks. :)
Reviewed Jan. 25, 2018
Everyone was very polite and answered questions promptly and without hesitation. They were very informative and helpful in all aspects. I felt that my needs were met in a timely and professional manner. I am highly grateful for all of the help that is being provided to me and my family.
Reviewed Jan. 25, 2018
Great program for getting out of debt. They made settlements that I could afford and made them as I could afford them. After only a few months, there was enough money in the Global account to pay off 1 large and 1 small account.
Reviewed Jan. 25, 2018
We signed up for help from National Debt Relief in September or October & they have already resolved one of our debts. Definitely thrilled with our experience thus far. Will be so happy when all our debt is resolved. We have taken a hit to our credit, but in the long run we are learning that if we don't have the money, we don't get it. It will be all worth it in the end.
Reviewed Jan. 25, 2018
Eli was really good, friendly. I talked briefly with Rita. I think she had a nice voice, pleasant, but I couldn't talk to her at the time. Talked with Catherine. Had a nice voice and very friendly and knowledgeable. We shared a laugh or 2 or 3. Took her time with me. Very nice.
Reviewed Jan. 25, 2018
I am just at the beginning process but my experience has been amazing and very professional. With my busy schedule I was able to do most of it through email and online, I never was made to feel bad about getting into a tough spot, they actually made me feel real good about making this a priority.
Reviewed Jan. 25, 2018
The representative was clear in her explanations of what was being offered and answered my questions well. She was also very positive, encouraging and supportive. Sometimes this process seems very embarrassing and she made me feel like the plan is working and I was a step closer to financial freedom.
Reviewed Jan. 25, 2018
I was in such a bind and really did not want to declare a BK. I felt I needed to pay off as much of my debt that I could. But my interest rates were killing me and just when I thought I may catch up catastrophe would once again strick. In two years I spent over $40,000 in vet bills, I moved 3 times in 2 yrs etc. I'm over 50, female and disabled so guess what each move cost.
So I did some research and found National Debt Relief. They rated an A+ with the BBB and the reviews were flowing. I called them and I have never made such a better call in my life. They are patient, kind but still very professional. Everything is explained ahead of time and followed up. They keep you informed and updated. I'm still in the process of paying off my debt and it's not painful in the least. This is the best company I've ever worked with in any capacity and I would recommend them to anyone only I hope I never really have to. Thank you for the opportunity to share.
Reviewed Jan. 25, 2018
They were very thorough and transparent in their explanations of how the debt settlement process works. It's nice to know that someone has my back. I am feeling a sense of relief. I've only just started, but having this support really helps.
Reviewed Jan. 25, 2018
At first I was a little skeptical on doing a program like this, but once everything was explained I knew this was perfect for. They explain everything and answer all your questions. They are super helpful and they made this process quite easy. Thank you for all the help.
Reviewed Jan. 25, 2018
So far I love the program, everyone so nice and friendly and actually take the time to make sure you understand everything that going on and making sure you getting all you can out of the program. I would recommend this program to anyone who can make payments and want to get out debt.
Reviewed Jan. 25, 2018
I had signed up under another company through a bait and switch offer and didn’t have all the information needed. Called National Debt and they fully informed me as to how the program works and what to expect me and as early as the second month in the Program started settling Debt.
Reviewed Jan. 25, 2018
I hesitated for several weeks about contacting a company to assist with my debts. Everyone I spoke with was professional & respectful. They answered all my questions & did not make me feel as though I was inferior to them. I felt a sense of relief once the process was completed. I would recommend this company to anyone who needs assistance with debt.
Reviewed Jan. 25, 2018
National Debt Relief helps me a lot to lower my payments and the customer service is very helpful, National debt relief Helps me to be back in shape. Now I can start saving money and manage my finances problem payments.
Reviewed Jan. 25, 2018
Steven and the other staff were very helpful and respectful. They explain everything in detail. They're also readily available if you have any questions be it via telephone or online. Would highly recommend this company. They have several different options available to suit whatever your situation might be.
Reviewed Jan. 25, 2018
I am extremely happy with the settlements so far. Quite astonishing at the money you have saved me so far. I'm so very happy with the service you have provided me. I am recommending your firm to all my friends.
Reviewed Jan. 25, 2018
I was completely satisfied with Robin **'s presentation and his help. He didn't pressure me at all. He just explained my questions to help me make my decision to use NDR to assist with my problem. Robin went over every step of the process to ensure that I understood the program. He is an asset to your business.
Reviewed Jan. 25, 2018
I really appreciate the assistance I received today and would definitely recommend this company to anyone who is in the same kind of hardship as me. Thank you Daren ** for all of your assistance! Also, thank you to the Welcome Team for walking me through the initial process and explaining everything to me so thoroughly!
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