National Debt Relief Reviews
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About National Debt Relief
National Debt Relief is one of the largest debt settlement companies in the U.S. Founded in 2009, National Debt Relief negotiates with creditors to reduce how much you owe on unsecured debts such as credit cards, personal loans, medical bills, private student loans and collections. It offers personalized plans to help you resolve debt, along with support from dedicated debt specialists.
Visit www.nationaldebtrelief.com- Free consultation with debt coach
- Free debt relief quote
- Numerous accreditations
- Professional and responsive customer support
- Easy enrollment process
- Fees can reduce overall savings
- Not available in all states
National Debt Relief Reviews
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Reviewed Jan. 31, 2018
I am thrilled with National Debt Relief Program. They are very helpful and friendly and give you peace of mind... I worried every day and night on how or what I was going to do, finally I picked up the phone and now I’m on my way to being debt free... Thanks again!
Reviewed Jan. 31, 2018
My experience with NDR was great. Everything went very smoothly and I was approved in no time at all. I was treated with with kindness and respect. Everything was explained in great detail but explained so that I fully understood it all! I would totally recommend this program to a friend!!!
Reviewed Jan. 31, 2018
Settling debt can be very stressful. It has been my experience that the employees of National Debt Relief have compassion and an understanding of what I am going through. They take the stress out of the situation and have a special understanding. I would highly recommend them.
Reviewed Jan. 31, 2018
I was worried that I might be spoken "down" to given the nature of this process. That couldn't be any further from the truth. Everyone has been so understanding and sympathetic toward my story. I could kick myself for not doing this sooner!
Reviewed Jan. 31, 2018
Was contacted by NDR. Answered my questions very clear, articulate and polite and professional. She informed of two creditors I can settle with, and I approved. She also informed me that another creditor pp, that was set to settle in past changed mind and turned their acct over to a collection agency.
Reviewed Jan. 31, 2018
The guy in the phone was really nice and helpful. I will recommend you guys. Looking forward to get out of this debt. Thanks to you guys. You guys are great. I’m happy I’m using you guys. Looking forward to can say thanks to National Debt I’m debt free now.
Reviewed Jan. 31, 2018
I was lost of job and I have too much debt from my personal loan and my credit cards. I didn't have enough money to pay for the minimum payment. My friend recommended to do debt settlement. I was compared with Freedom Debt Relief and the others, but National Debt Relief professionally handles all of my debt. I am very satisfied! Thank you so much, guys!!!
Reviewed Jan. 31, 2018
Very helpful! Careful explanation quick and easy. Hopefully getting us in a better position financially. Can’t wait to get started and stress free. Looking forward to retirement at the finish line. Our representatives were caring and thorough all the way through the process. Thanks for your help.
Reviewed Jan. 31, 2018
The male operator that I was talking to in my welcome call was not very articulate and many times I wasn't able to fully understand his words. He could have talked at a slower pace to be more coherent. In a separate attempt to have my welcome call, I called last night (1/30/2018) at 8:30 cst and waited on hold until after 9 pm cst - which is what time the welcome center closed.
Reviewed Jan. 31, 2018
I was glad to have another debt settled, but I wasn't happy to have to add additional funds to my account to do so. Originally when my account was set up I didn't know at times I would have to add more money. This puts me in somewhat of a bind.
Reviewed Jan. 31, 2018
Everyone is very nice and professional. I would recommend you to anyone who needed this service. Jeovany worked very hard for me. Everyone else that I have dealt with since being accepted into the program have been extremely nice and professional also. Thank you everyone!
Reviewed Jan. 31, 2018
The debt service department contact me regarding very great offers from my creditors to allow me to get out of debt soon on my credit cards. I was very excited and pleased to accept these fine and substantive offers. Thanks very much to my National Debt Relief Team.
Reviewed Jan. 31, 2018
From the start Joseph never gave up on me, he kept calling me until we finally got to talk. He told me exactly what National Debt could do for me. He was honest, very polite, and was very knowledgeable, went over all paperwork, who I could call and ask questions. I look forward to working with you.
Reviewed Jan. 31, 2018
National Debt Relief has been terrific and their service has allowed me to stop focusing on my debt, and start focusing on resolving it. I am truly grateful for National Debt Relief and I look forward to a brighter financial future.
Reviewed Jan. 31, 2018
Experience has been excellent. All questions have answered and explained in detail. Have been professional and understanding to my situation with my debt concerns. I have used another company years ago, but was unsatisfied and they caused more problems for me.
Reviewed Jan. 31, 2018
From beginning to now, everyone I have dealt with at NDR has been professional and efficient and understanding. Although I am still in the beginning phase of my debt relief work with NDR, they have proven to be very knowledgeable in what they do and how their business works. I give them an A+!
Reviewed Jan. 31, 2018
Excellent help and the process was nice and simple. Took so much of the anxiety and headache off my shoulders just knowing that the process has finally begun. Thank you for all the help and for working around my work schedule.
Reviewed Jan. 31, 2018
From my initial call, I have received nothing but excellent service. This is not a process I ever wanted to go through, but I feel better knowing I have NDR on my side. I feel hopeful knowing I can be debt-free in under 3 years!
Reviewed Jan. 31, 2018
Patient and friendly, the National Debt Relief agent took her time to answer all my questions fully until I had a good understanding of what service they were providing, what my options are, and how much time and resources would be required from me in order to get debt free.
Reviewed Jan. 31, 2018
It is early in our experience and the first results are to be in March. A article in the Muncie Star last weekend warned that debt relief agencies are not very effective, we have faith that they are wrong. We have yet to hear from any of our creditors trying to collect or prosecute, so I have faith that you have done as promised.
Reviewed Jan. 31, 2018
I signed today for debt relief program with my agent Aaron **. Aaron explained my plan in a manner I understood. He was very knowledgeable, kind, patient and check my understanding of each step. My welcoming call was also informative and presented in a manner I understood. I look forward to many years of debt reduction. Thank you.
Reviewed Jan. 31, 2018
So far they have contacted me about two of my accounts. They send me emails and call me. I have reached one definite settlement and potential settlement with another card. Everyone I have spoken with has been very kind and willing to help. I highly recommend National Debt Relief.
Reviewed Jan. 31, 2018
Great. Very profession. Could not have been any better. We were very impressed with the process. All our questions were answered very fast. We could not be any happier with all that is being done for us and how it will affect our lives. I would to thank everyone.
Reviewed Jan. 31, 2018
I highly recommend this program. They are very professional from the first time I called. If you want to save money but have a personal money Emergency this the way to go instead of bankruptcy. I also recommend the legal services that they offer. It’s very little out of your pocket and gives you a peace of mind.
Reviewed Jan. 31, 2018
Our experience was and still is wonderful. Both agents were extremely knowledgeable about their program allowing my wife and I to relax as we were very hesitant about signing up. Afraid of another scam that wouldn't help at all. Since day one every question was answered with confidence and as mentioned before with extreme knowledge. We are looking forward to a debt free experience and being stress free about finances. We would and are going to recommend NDR to our friends. Thank you again in advance.
Reviewed Jan. 31, 2018
My experience with the whole process was great. Both my initial call and my welcome call went well and was very informative. Thank you for all the explanations on what to expect and how to deal with any creditors and walking me through the process.
Reviewed Jan. 31, 2018
Thank you NDR for helping me to get out of debt! I know this is just the beginning of a long process but so far you guys have been awesome! Already settle one of my CC for less amount, so happy to see one card is down. On my way of debt free for sure :0).
Reviewed Jan. 31, 2018
They work very quickly to resolve your debt and keep you well updated throughout the negotiation process! I've been able to focus on saving money rather than drowning in debt. I'm very satisfied so far and would recommend them to anyone seeking debt relief.
Reviewed Jan. 31, 2018
Everyone I have spoken with was exceptional nice and helpful. They are taking me through each step so I understand completely. I will be out of debt in no more than 42 months. I can breathe deeply and relax again!
Reviewed Jan. 31, 2018
Been her easy to work with and generally care about their clients. Would recommend to anyone over their head in debt. I will be debt free sooner than anrisiatef because of the way this company handles all of my debtors. I have not received one home call.
Reviewed Jan. 31, 2018
Everyone was very helpful and informative. Everyone was very professional. They made sure I understood exactly what to expect and how the process was to be conducted and completed. As of right now I’m very satisfied with how your systems operate.
Reviewed Jan. 31, 2018
My initial experience with NDR was a positive. Not knowing what I was doing or how NDR worked, I was skeptical about contacting NDR. I was immediately contacted by Anthony and was treated with respect. He and I talked about NDR and how they could help me. I am always on the nervous side about creditors and their true meaning. Andrew answer my questions and relaxed my fears. I give him an A+ for his professionalism. I also spoke to Sheila, not sure of the name, but she was kind and listened to my additional questions, she was patient and reassured me that all would be fine. I know all this information is in the Welcome Packet, but I needed to know my answers now and she accommodated me. It was a positive experience and I know as time goes on, I will have many more questions. Thank you for taking an interest in helping me.
Reviewed Jan. 31, 2018
All information provided and description of services to be provided were very clear and easy to understand. I have been promised to reduce my debt by approximately 20K from more than 60K. Close analyze of proposal did not show any hidden fees or interest.
Reviewed Jan. 31, 2018
The people I spoke with were very thorough, explaining all steps that I would take and the support they would provide. I am a disabled veteran who took care of another vet who was dying of lung cancer for 13 years - near the end of his care I was left with overwhelming debt and had to move in with a friend. I will be able to live on my own again thanks to National Debt Relief. I would give these guys 2 thumbs up!
Reviewed Jan. 31, 2018
I have called your customer service several times now. Every time I have enjoyed talking with representatives. They are a wonderful group of people. They have done everything I have needed to get done. Rated number 1 job.
Reviewed Jan. 31, 2018
I am very pleased with Debt Relief. Everyone that I spoke with is very helpful. I am so glad that I called and asked for their help. I would recommend them to anyone. I would very much want to rebuild my credit. I know it's very important to have a good credit score.
Reviewed Jan. 31, 2018
The person who contacted me was very polite and helpful. I wasn't sure where my cases were at but she told me everything I needed to know. I feel that getting National Debt Relief was the smartest thing I could have done beside filing for bankruptcy. Thank you.
UPDATE 08/04/2018: National Debt Relief messed something up so I had to go to the bank, call out the ACH and stop the payment. But I was told that it was too late to stop the payment so it cost me $105 and I ended up with negative $700. That aside, they have already gotten three creditors taken care of and I've only got one more to go. I'm happy with what NDR charges considering the quality of the services they provide. When they have stuff they want me to sign, they email it to me and if I have a question, they take care of all my business.
Reviewed Jan. 31, 2018
Clinton and David did an awesome job, helping me through the whole process. They were both very professional, informative, congenial. I am grateful and I thank them both for making this unpleasant task easier for me. Both were able to answer all my questions, very knowledgeable about the whole process.
Reviewed Jan. 31, 2018
The representative of National Debt Relief was very helpful and friendly and gave me the answers to all my questions. She was very friendly and professional. I am very glad to have used National Debt Relief for our debt problems. I would recommend this company to anyone who has debt problems.
Reviewed Jan. 31, 2018
We are increasingly disappointed that "negotiators" are not getting out front of our cases to settle them and we are getting sued. We have been faithful in the monthly payments that were calculated to be all we needed. However, due to poorly analyzed and implemented negotiations, we have been sued two times and we are being asked to increase our payments because of the these errors. We had to be escalated to a specialist, but even he struggles taking and returning our calls on pending negotiations at the time he promises to return our call (and they says that if he doesnt call, we need to call him... and then he is largely unavailable).
I am very skilled in these negotiations in my business but I wanted to focus on my business and let NDR handle these issues. I am having to manage NDR much more than I should over mundane issues. We have been kind and professional with NDR staff in demanding that they do better at their job. We will have to see if they step up, but we are very concerned at this choice we have made.
Reviewed Jan. 31, 2018
When I contact a help me right away. That's the best company National Debt Relief. I love you all the employees. Thank you so much for help me. I can't believe it how fast work. Thank you so much. After contact list company are you sleep much better. Thanks.
Reviewed Jan. 31, 2018
It is a fairly Easy process and pleasant staff. Member services is easy to get a hold of and they’re always available to answer questions. Although it takes a few months to resolve it makes a world of a difference when it comes to Relief and peace of mind.
Reviewed Jan. 31, 2018
Yes it's a great way to fix you credit. They help a lot of your debt. It's a way to start getting back on you feet and not be stressed out of paying to different payment. You have one payment for all the payments you have.
Reviewed Jan. 31, 2018
National Debt Relief is awesome. They are very easy to work with and have an excellent customer service. Anytime I had to call about anything they were ready to help. They have always been there when I needed them. They helped get me out of debt and gave me peace.
Reviewed Jan. 31, 2018
Thank you for being awesome and helping me get out of credit cards that I am unable to pay for. Helping me out and making sure I'm out of debt and taking care of things is really helpful and means a lot to me.
Reviewed Jan. 31, 2018
So far the experience has been good. I am excited to see my debt be reduced. it will be a great day for me when I am debt free from my credit cards. I think I did the right thing asking you to help me.
Reviewed Jan. 31, 2018
So far it has been a positive experience working with the NDR staff. I had originally signed up with another company and it all sounded good until I actually read the contract and it had things in it that were the complete opposite of what the representative had said. NDR went through their contract with me paragraph by paragraph explaining things and answering any questions I had as we went through it.
Reviewed Jan. 31, 2018
The Rep was clear and organized with answers. She was very informative. She really seemed to understand and be non judgmental towards my questions and situation. I would highly recommend this service agency to others. The whole process was streamline.
Reviewed Jan. 31, 2018
Everything has been made very easy. Everyone I have talk to has been very nice and helpful. I am looking forward to getting thru this program and starting off fresh with a clean slate. I would recommend this program to my friends and family who needed help.
Reviewed Jan. 31, 2018
My wife and I were in a bad spot. We had 50 K in debt and did not know what we were going to do. We entered into the agreement with NDR and have already had solutions to our challenges. They have been everything we could hope for, and have provided the service exactly as they described it would be.
Reviewed Jan. 31, 2018
NDR has been very timely and responsive with all my questions and concerns. So far so good! I had a court Affidavit and Summons served to me and they reached out to the debtor and reached a settlement very quickly.
Reviewed Jan. 31, 2018
They worked very swiftly and proficiently. I would recommend them to all my friends. I'm so glad to have reached out to them. I'm so at ease now. It's good to know that someone out there is pulling for you in your time of need. I'm just amazed at what they can do to help you out of a very desperate situation. Thank you.
Reviewed Jan. 31, 2018
Overall, my experience with National Debt Relief has been very positive. The Enrollment Specialist was extremely helpful in answering my questions. This is a difficult decision to make and can be scary to trust someone or an organization to help you. National Debt Relief is extremely professional, communication has been great through the enrollment process, and I am happy to have the opportunity to have National Debt Relief help me out of my current situation.
Reviewed Jan. 31, 2018
National Debt Relief's service has been phenomenal. They are always very helpful and understanding. I like the way they handle a new Settlement. They call and ask your permission to go forward with the settlement. If you decline, they will work to get a settlement that works for you. They are very personable and understanding. I am glad I chose National Debt Relief to help me pay my debt. Thank you for all the help and wonderful service.
Reviewed Jan. 31, 2018
I needed help with my debt and National Debt Relief was there for me. I was over my limits and the team was very professional with my needs. I would recommend this program to others that has more debt than money to pay for their debts. I can only thank you.
Reviewed Jan. 31, 2018
When I signed up, they said Discover would be the hardest one to settle, and it's never just 50% (usually much higher still owed). Just got an email from them, within 7 months owed over 6k, only owe 3k, they settled quickly, things are looking up. I feel this program will continue to settle all my debts fast and effectively. The last lady I talked to (confirming if I wanted to settle on the amount asking from Discover) was polite, really friendly, and was eager to answer any question I had. I'd recommend this service to anyone really swamped with debt and can't maintain even the minimums card companies ask for.
Reviewed Jan. 31, 2018
Everything about my experience was so easy. All terms and information were explain in detail and all questions answered with professionalism no matter how minor. There was never any judgement on my personal situation. Through the entire calls I received, I felt as I were talking with someone I had known for years.
Reviewed Jan. 31, 2018
It was such a blessing to be able to find a company and a consultant (Isaiah **). He is a wonderful, kind and very understanding man. I have been humiliated by my recent debt because I was trying to be a good Christian women and trusted my Pastor. Thanks for hearing my story. It truly is a happy ending.
Reviewed Jan. 31, 2018
I am satisfied with the results that I am getting with this help that I needed to clear up some unfortunate debt. I would like to say though that I think the price I am having to pay is a little high and I am thinking that I may have negotiated my own deals with the creditors and saved a lot of money but I'm in the program so deep now that I guess I need to just stay with it and use this as another lesson learned.
Reviewed Jan. 31, 2018
We are very pleased to have reached our first settlement so quickly. The staff at National Debt Relief has been so helpful and have made this trying time a lot easier. Thank you so much all for your help and for treating us so nice.
Reviewed Jan. 31, 2018
The customer services is great! Flexible with monthly payment changes need to be made with no fees. And most importantly customer care is # 1 priority with the National Debt team. All of these so called debt consolidated programs out there cannot be comparable with The National Debt Relief group. You guys have integrity and always keep your word when it comes to help a customer consolidate debts, fixing credits and also give out advice about saving money. You guys Rock!
Reviewed Jan. 31, 2018
Things were explained to me in full detail and any questions I may have had were answered promptly. The rep were very friendly and knowledgeable. They were as helpful as I could have hoped for and I appreciate the time they took to make sure I understood.
Reviewed Jan. 31, 2018
Operator was very professional and courteous. She provided great explanation on the program and made sure, of my understanding, concerning my program. Her attention to detail was excellent. She confirmed all required information and provided contact numbers, if needed. She congratulated me on taking, the first step. She ended the call with wishing me a great day. Very positive customer service contact.
Reviewed Jan. 31, 2018
Everyone I had the pleasure of dealing with was very professional and knowledgeable. Treated me with respect and answered all my questions. Explained everything really well, which made it easy for us to understand. We look forward to a long relationship till we reach our goal of being debt free. Thank you for your help.
Reviewed Jan. 31, 2018
So far so good. We are just starting and have not really done anything but sign papers. Let's try this again in a month or 2. I will say the people are great and they listen to you and they have empathy. That helps me feel better as a person needing this service. I just hope it all proves to be the best for us!
Reviewed Jan. 31, 2018
Michelle ** provided excellent customer service. She was informative and very detailed oriented. Michelle also provided debt education that was helpful and she was extremely supportive. I did not feel like Michelle was judging me based on my past mistakes. I would definitely recommend this company to a friend. The customer service has been superb.
Reviewed Jan. 31, 2018
Joining National Debt Relief was a good moved. They have negotiated some very good terms on my behalf with the creditors that they have so far contacted. One particular creditor they have negotiated with have cut my debt in half. I am thankful because this one company I thought would not want to negotiate at all.
Reviewed Jan. 31, 2018
It was a very easy process to enroll. They were straightforward and very comprehensive, but they made sure I understood what to expect. I was relieved and assured that this will save me $16,000 on interest fees. I also liked that they give me the option to opt out at any time if I would like.
Reviewed Jan. 31, 2018
This company is wonderful. Their willingness to put the customers at ease, wonderful. Reasonable payments. Very helpful. Lifted the stress off my shoulders. I feel like I can breathe again. Accepting help was the best thing I could have done.
Reviewed Jan. 31, 2018
I really do appreciate the service that you have given me and the experience that you guys have given me. I also am very excited to be part of this National Debt Relief program and I thank you all for your assistance and help. Thank you all so very much and may you all have a blessed night and God bless.
Reviewed Jan. 31, 2018
I spoke with Christopher ** yesterday about my problems, and without hesitation he explained everything and it all made sense the first time. He understood my situation gave me a solution that was easy to understand. I'm very happy to say without thinking twice I was on board with the program. It's very reassuring to know if I have questions I can call him or his team to get answers. Christopher **, I can't thank you enough for your help with my problems. Here's to the start of a new beginning.
Reviewed Jan. 31, 2018
I was feeling very embarrassed having so much debt. Everyone at National Debt Relief made me feel comfortable and that they were there to assist me. I feel at ease right now knowing I have a plan and they are there for me.
Reviewed Jan. 31, 2018
Perfect - They seem to know what they were doing. They explain everything just fine. Would be fine if everyone had people like you working for them. Good job. I know you dont paid them enough. Maybe you can give them a little more money.
Reviewed Jan. 31, 2018
My experience so far has been positive and welcoming, information is understandable easy to follow. Staff very professional and understanding. No waste of time. Is all well handled with care and promptness. My representative was courteous, professional, caring, stayed in point. Thank You.
Reviewed Jan. 31, 2018
I am hoping my debts gets resolved, but I do understand that I will run into problems. This is my first time in this program and I feel I need to do my part to make this work. I feel I am going to have to face and deal with this creditor and try to work with National Debt Relief.
Reviewed Jan. 31, 2018
It was very nice, straightforward, and clear. They were very helpful and understanding. In my time of need they were there to help me so that I could get back on my feet after the divorce. Thank you all very much for your help and services. My compliments.
Reviewed Jan. 31, 2018
Daniel was awesome and so was my welcome call guy. It was an easy and fantastic experience. I like how Purdy Everyone was and made me feel at ease. The welcome home was great. It gave me a chance to ask anything I didn’t know or understand. I will tell all my friends who are having problems with finances To call.
Reviewed Jan. 31, 2018
I have had a wonderful experience with National Debt Relief so far. I am very excited to see where I am financially after their help. I really look forward to getting out of debt, and saving so much money doing so! Their whole team has been nothing but helpful and very very nice!!
Reviewed Jan. 31, 2018
Prompt attention, good knowledge of subject and very helpful. Personal interaction a bit rough and impatient on answering questions given that I had no idea of how the program work. Information is very massive to receive over the phone! I was not sure how it compared to a regular Debt Consolidation in which I have a couple of accounts enrolled in.
Reviewed Jan. 31, 2018
Thus far the experience is Great. Customer service is on point and very professional. Hopefully the remained will be just as smooth as I transition from having my debt to paying it off in a timely manner. I would highly recommend this business as it is very streamlined and easy to use.
Reviewed Jan. 31, 2018
After lots of homework on debt relief programs, I reached out to NDR. These people truly care about helping resolve your debt. They do not try to hide or disguise anything. They were very upfront and explained exactly how the program works in terms I could understand. For the first time in a year, I feel like there is light at the end of the tunnel and I can breathe a little easier today.
Reviewed Jan. 31, 2018
So far the enrollment process has been easy. The representatives I talked to have been very good at explaining the program and making sure I understood everything. So far I’m still in the enrollment process, so I am not sure how the rest goes.
Reviewed Jan. 31, 2018
Both of the people that helped me through the process were very knowledgeable and caring, willing to help with any needs I had. I would absolutely recommend this program to any of my friends in financial trouble. Hopefully they can keep me from making the same mistake twice.
Reviewed Jan. 31, 2018
I was very surprised that one of my debts was resolved already. Much sooner than I thought. I also had a very good experience with person I talked to give my approval. He made me feel very good about this whole experience.
Reviewed Jan. 31, 2018
Great experience with Stephen ** and Billy **. They were wonderful with explaining all the details of the program and gave me peace of mind knowing that I will be supported by a great company and that they make everything as easy as possible. I appreciate the great customer service.
Reviewed Jan. 31, 2018
I needed some help in debt consolidation because I couldn’t pay my credit card bills anymore. I kept seeing National Debt Relief in the advertisement plus I got emails from them, so I thought about signing up. Their enrollment process was fairly easy. There was a number on their website and I gave them a call. A gentleman helped me and he had excellent customer service. We had a 30-minute phone call and at the end of it, he emailed me some papers. Then I had to sign them online and send them back.
National Debt Relief has been great. They lowered the debt that I owed and they made arrangements with the credit card companies so the program is working so far. I have multiple cards with small balances and they’re trying to eliminate them one by one. I just started with them and I still have a year and a half to two years to go. My negotiator was very nice, understanding, and non-judgmental. When I was talking to him over the phone, I felt that I could tell him everything. He was also very helpful and made sure I knew the details of what the charges would be and the follow up phone calls.
Compared to what I was paying in the past when I didn’t use National Debt Relief, I would pay a lot of money to pay all of my credit card bills. Now, they take out money every two weeks from my account and it’s a reasonable rate. There’s no way for me to avoid paying all of my bills but they helped me and lessened my stress. There are a lot of debt consolidation programs available but if others were in the situation where I was at, I would recommend them to National Debt Relief.
Reviewed Jan. 31, 2018
National Debt Relief had the best reviews so I went with them. They explained all the ins and out, they went through every part of the contract clause by clause and they tried to study it. They were very upfront as well. The enrollment process was thorough but sometimes, I felt that they were a little abrupt. It just depends on who I got. Sometimes I felt they are very well trained but they’re very almost brusque to the point. And some of them weren't as educated as they should've been because one of them said they don't work with some credit unions. But then I found out that they could add them later on because they only don't deal with collateral-based debt. But there was this gentleman who was pretty knowledgeable. He was able to answer my questions.
I heard that they wait for a year before they contact my debtors and that's crazy. I can understand two or three months, maybe six but a year before they contact the creditor? That’s irritating. Also, some reps were just not as polite. They’re very matter of fact like I need them, they don’t need me type of attitude. They're excellent, it's just how they came across when I had a question. Sometimes they're like, “Well, your credits going to be gone. You’re going to have to let it go delinquent anyway." I understand that but sometimes I’m like, “Come on now, you all can reach out to them.”
There's a 25 percent fee based on the original debt and not what they negotiated down to. They’ve already satisfied one debt that I know of. They made offers for USAA and that’s about it, nothing else. So I have other creditors that they haven’t even contacted. I tried to deal with these companies but they won't deal with me directly. They’d rather deal with an agency than deal with me, so that’s the only reason I’m kind of going through them or else I would have just done it on my own because I could have. It has been a hefty 572 dollars a month. I’m like, “You all better come up and show me some results.” Nonetheless, I am very satisfied with the quality of service of NDR and with the amount that they were able to negotiate that down to. I’m satisfied with even having to pay the 25 percent fee. It’s not as bad as I would’ve been paying on my own.
Reviewed Jan. 31, 2018
I’ve been with National Debt Relief for about a year and two months now. I pay them monthly and they’re still working on some of my debts. They have settled only two of my debts so far though and it seemed like it’s taking long. One of my debts was for about $9,000 and they got that to drop to around $1,500. I thought that by getting that drop and paying it off, it will reduce my overall balance or make the timeline shorter but it doesn’t seem to have done that. I’m wondering what happens with the $7,000 I’m supposed to save as I’m still making the same amount of payments and it’s still the same time frame. I would have to see the overall once I'm done, how many days was I able to successfully complete and where my money has been. I want to see some accountability. Also, NDR told me that my credit score will drop but then the rates should start to go up. My credit score has dropped so I’m just waiting for it to start going back up.
Reviewed Jan. 31, 2018
I wanted to eliminate some unsecured stuff that we have and it led me to seek National Debt Relief’s services. When we did some research, I felt that they were the best one for the job. We signed up for their program and the process was easy and straightforward. Their program removed all the extra stuff that we don’t need and we signed up for their legal team too. In terms of the payment plan, they worked with us to get it to where we needed it and they seemed flexible. The cost in relation to the quality of service was good and it worked out well.
Their negotiators have been helpful in everything and I am comfortable working with them. Whenever we needed to get a hold of someone, there's always someone available. They also respond to emails, which is important for me. However, we don’t hear anything from them unless there’s an offer and I've reached out a couple of times to get an update on what's going on. Right now, we’re in the middle of the program and we’ve been reached out a couple times to accept some offers then we’re still waiting for others. NDR relieved some stress knowing that they're handling stuff on their end that we don’t have to deal with right now. I'd recommend it to a friend if they feel like they needed it.
Reviewed Jan. 30, 2018
Both agents were very informative and made sure my wife and I knew each step. They explained how our credit report will be negatively impacted during the first half of the program but it will rebound. Both agents were respectful and honest.
Reviewed Jan. 30, 2018
The customer service I received was wonderful! Nonjudgmental, educational, and very helpful! I already feel a huge relief to see resolution in sight to what seemed impossible before I called. I will recommend this to my friends who struggle as I have struggled. Thank you NDR!
Reviewed Jan. 30, 2018
The customer service representatives are very helpful and kind. That is very important because this is a very difficult time. And they did not make me feel embarrassed that I was in this position. They keep in touch with me so I always knew what was going on with my account.
Reviewed Jan. 30, 2018
Monica and Darnell - They were kind, informative and precise. They explained everything to me and I feel better having done this. The process did not take that long. Although I was hesitant at first. I would recommend this to a friend who is having problems with their bills.
Reviewed Jan. 30, 2018
He was honest and he covered all aspects. He was knowledgeable. He went over the whole program. He made sure that had emails. He went over what to do with what creditor. He even help the next day to get email that I lost. He went over the program. He ask for personal information which would helped with program.
Reviewed Jan. 30, 2018
The program has been explained to me and it is clear on what I should expect. I am very anxious about doing this and hopefully in time I will be relaxed and very happy that I took this step to get out of debt. All representatives were very helpful and thorough in explaining the program.
Reviewed Jan. 30, 2018
I have just started with the programs. So far everyone has been welcoming, helpful and courteous. Any question or concern I have, it has been addressed. I'm stressed with this debt but happy I've taken the first step and I'm glad NDR is helping me.
Reviewed Jan. 30, 2018
Enrollment Process Superb and easy. There is much to review, but National Debt relief takes the time to review everything with you. I am impressed by their national rating with ConsumerAffairs as being number one in the country.
Reviewed Jan. 30, 2018
My experience so far with National Debt relief is great. They go through everything always making sure I understand what's happening and letting me know I’m being taken care of. If at any time I would be concerned they reassure me and can get in contact with a representive that would answer any questions I would have.
Reviewed Jan. 30, 2018
I have never done anything like this. I have mixed emotions. I have excitement that my debt could be relieved in less than 4 years, and I have shame because I have got myself into this credit predicament. I am nervous as this is the start on a journey that is unknown.
Reviewed Jan. 30, 2018
I feel like I will no longer be drowning. I have a chance of taking care of my commitments as best as I can under my circumstances. Everyone I have talked with that includes Kody and Celeste helped me understand the process.
Reviewed Jan. 30, 2018
Both Lana and Rita were excellent. Both were kind, patient, thorough and clearly knew their job well. I had a lot of questions for them and neither made me feel like I was inconveniencing them in any way. They answered all of my questions. Thank you to both of them.
Reviewed Jan. 30, 2018
Fast, easy to set up, positive attitudes. I am excited and happy to have this situation resolved. It has taken a load off my shoulders and allows me to continue my life knowing I have a plan. Thank you for helping me out and look forward to resolving this asap.
Reviewed Jan. 30, 2018
I found the agent Steven ** very helpful in explaining the process and going through the documents so I was able to understand them. I also found the customer service specialist very friendly and informative. I was not judge for the situation l was in.
Reviewed Jan. 30, 2018
So far we have had a great experience with this company. I will say that I wish they would reach out via phone more often, but so far so good. They notify me as soon as a creditor is ready to settle, they also were transparent about the process and how long it would take. This was not my first choice in debt relief but they have been the most hopeful and answered all of my questions.
Reviewed Jan. 30, 2018
So far everything has went very smooth in dealing with NDR. We have not had any problems and I would recommend them to anyone with a debt problem. They have been very helpful to us. We are looking forward to having all of our debt settled some time this year.
Reviewed Jan. 30, 2018
Great communications and all information made very clear. My contact person, Alban ** went the extra mile to be sure I understood every aspect of Debt Relief and offered comfort when I explained how terrible I felt about having to go into this program and that I was, somehow, cheating my creditors.
Reviewed Jan. 30, 2018
The customer service people at National Debt Relief did a great job of explaining everything. They are very polite and willing to answer all my questions. So far I have been very happy that we made the decision to contact them.
Reviewed Jan. 30, 2018
All the customer service agents have been more than helpful and have done a great job with making me feel comfortable about my decision! I never thought I would need this kind of help but they helped me realize I'm not the only one and that made me feel better!
Reviewed Jan. 30, 2018
You are just awesome. My account is being resolved so quick. Thank you all for your help. I was unable to do this on my own. The people I have spoke to has been very professional and made sure I understood about my account and wanted to know if I had any questions which I did not have. It was so very well explained.
Reviewed Jan. 30, 2018
My family was in a jam and had acquired some credit card debt that we just couldn’t get ourselves out of. We had started a family and we just couldn’t pay off the cards. The interest was so high it was gonna take us over a decade to pay it off. NDR was able to get both of our creditors to settling at 35% and I’m so happy to say in Dec will be our last payment! We’re so happy and relieved and have definitely learned a valuable lesson about credit card debt! The consultants we spoke to have been so nice and helpful with answering our questions and keeping us up to date on our accounts. We called in a year ago and it’s been a year and they were able to settle and in a year we’ll be done with this! It all went so much faster than I thought! I’m just so thankful for this help!
Reviewed Jan. 30, 2018
The team is very knowledgeable, friendly and in tune to everything. Very happy with my experience. I feel comfortable knowing my financial freedom will be improved drastically after my initial experience. If you seek financial freedom with a professional and compassionate team then definitely the place to go.
Reviewed Jan. 30, 2018
Fast, thorough, and pleasant experience. Both people I spoke with were well spoken and very knowledgeable. They were patient and efficient. I never felt rushed but also knew they were being respectful of my time. The explanations were pithy and to the point and easy to comprehend. I appreciated all of the resources that they provided as well.
Reviewed Jan. 30, 2018
Thank you NDR and thank you to your wonderful staff of knowledgeable and caring people! You opened my eyes and helped me take the next step toward my financial freedom. I will stick with this program until I am FREE!!!
Reviewed Jan. 30, 2018
My husband and I were on our last straw with cut hours and little income coming in that we didn't know where else to go. And I was very skeptical and nervous about trying NDR but we are finally feeling a little bit of relief. I would recommend this program even if you are feeling a slight nervousness about it!
Reviewed Jan. 30, 2018
The representatives I spoke to were polite, respectful and very knowledgeable. I did not feel pressured to make any split second decision, nor did I feel pressured to use their service. Very willing to answer any questions and willing to ensure that any concerns were addressed.
Reviewed Jan. 30, 2018
National Debt keeps me informed on what is happening with my accounts. If I have questions I feel free to call. I am always treated with respect and my questions are answered. I would recommend National Debt Relief to everyone who needs it.
Reviewed Jan. 30, 2018
I was about to declare bankruptcy as a 22 year old college student! National Debt Relief was extremely thorough in explaining the entire program process to me and have taken my debt into their own hands! I can save money while paying off debt and that is such a big deal for someone who is starting off in the real world!
Reviewed Jan. 30, 2018
My first call which was with Alban ** was very cordial, knowledgeable and professional and had a sense of humor when needed. I was quite nervous beginning this process and he was very successful at setting my mind at ease. My welcome caller was very polite and professional as well. So far a very pleasant and pain free experience.
Reviewed Jan. 30, 2018
All people were helpful, professional and understood my situation. Kept me informed through the process. Everyone made sure I understood what I was reading. Emails were easy to read and understand. No one made you feel like a loser. They just wanted to help.
Reviewed Jan. 30, 2018
The agents we talked to very knowledgeable about the process and explained everything well. They also answered to our satisfaction questions that we asked. We look forward to relieving our debt problem and this seems to be the most sensible way to do so.
Reviewed Jan. 30, 2018
Both ladies that I talked with were very professional and polite. They explained everything well and answered all my questions without hesitation. I am very glad that I made the chose to call this company. I am very happy with the results. I felt a big burden has been lifted by knowing what my payment will be every month until paid off. Both ladies get an excellent from me.
Reviewed Jan. 30, 2018
It's still a scary process, but I'm better informed. Everything was explained thoroughly. I'm not thrilled that my hard-earned credit score, which is in the excellent range, will be ruined, but it's better than bankruptcy. Justin ** was a great help in getting this up and running.
Reviewed Jan. 30, 2018
They did not make me feel judged. They listened and understood my fears and addressed them. The counselors were very knowledgeable and did their best to make sure you understood the process. Lastly, they were very kind. That made me feel very secure.
Reviewed Jan. 30, 2018
Process was easy. Answered all our questions. Very clear how it will affect us short term thru long term. Communication has been great which was my biggest fear. Been 30 days and we got our first settlement at around 60% off. It's taken a great deal of stress off.
Reviewed Jan. 30, 2018
I received great service yesterday they really worked with me. I feel my debt dwindling away month by month. I had great service by a gal I spoke with but can’t remember her name. I only wish that there was one person for my account though because it feels more personal.
Reviewed Jan. 30, 2018
Excellent communication! Answered all of the questions that I had! I’ve already settled on one of my accounts, very happy with the process and the way that everything is going! Hoping to be out of debt very soon! Would highly recommend NDR to anyone that is in the same situation that I was.
Reviewed Jan. 30, 2018
I felt that everyone I talked to was helpful, informative, and understanding. This could have been a stressful process, but I found it to be easy and swift. All my questions were answered and information was given to me that I would not have thought to ask for.
Reviewed Jan. 30, 2018
I am very pleased and will be now stress free with the help of National Debt Relief provides by helping me with my debt and they explain everything step by step so you can understand and are always there to answer my questions and they make sure that I understand.
Reviewed Jan. 30, 2018
The team at NDR made the process of enrolling extremely comfortable for me. I've gone back and forth on making this decision for years, and they ensured that I was fully informed and totally clear on the process. They met me in kindness and patience, and I'd recommend their services to anyone.
Reviewed Jan. 30, 2018
I was over $100,000 in unsecured debt and due to a medical hardship I was forced to take a huge cut in pay. National Debt Relief has been professional in every aspect of my case, from the very first phone call to Nathan through my first year of debt relief. Customer service has been professional, with me on the two occasions I have had to call them and resolved my problems immediately.
Reviewed Jan. 30, 2018
The experience was professional and courteous. I appreciate the debt relief program accepted me as a new client and helping me resolve my credit card debt. Thank you Christal ** and the gentleman who help me go over the program. Thanks.
Reviewed Jan. 30, 2018
If I know of anyone of my family member or friends were having difficulty paying their bills I would gladly recommend National Debt Relief service to them. Your company has taken a tremendous amount of stress off of me. I don't know where I'll be. Thanks a lot.
Reviewed Jan. 30, 2018
NDR has been amazing about keeping in touch with us while resolving our debts. They have negotiated fair settlements. Our monthly payment to them is fair and manageable. I am impressed with their service. It is difficult for us to speak on the phone due to illness but they have been most kind about using email and postal mail to contact us. We are very happy with the treatment we have received.
Reviewed Jan. 30, 2018
I believe that this is the best steps that I am taking to get myself out of so much debts (credit cards). It has been a very good experience from my first call to Charles, who is very professional. He explained every step in a manner that I could understand and felt positive that this would work for me. Everyone I spoke to has been great.
Reviewed Jan. 30, 2018
NDR has kept me informed every step of the way and answered any questions I have had in a timely manner. They have settled 3 accounts for me so far, so I truly believe they will be able to settle the remaining accounts in a timely manner for me. They have helped me get my life back.
Reviewed Jan. 30, 2018
I have been pleased. They explain everything and never accept settlement offers without giving particulars and my approval. Most collection calls have ceased. I needed organization and consistency and they are much better than I am at it. No regrets so far.
Reviewed Jan. 30, 2018
My credit cards got out of hand and I was paying over $100 a month in interest. I had to do something so I put them all together. That’s all I could do right now besides filing for bankruptcy, and I don’t want to do that. I saw National Debt Relief on TV and heard it on the radio. It had a good rating from Better Business so I went with them. It was easy enrolling with them. I gave their rep my information, he looked it all up and then we put what we could together. They took out so much money from my checking account every month and put it in a fund and then they dispersed it for payment. Every time somebody agrees to deal with them, they call and let me know, which I thought was good.
I was almost $40,000 in debt in credit card and I pay almost $700 a month. The payment was steep. By the time I pay my bills, I have no more cash left and I get paid once a month on the first. So, I got another little cash job on the side to make ends meet. I still have some big debts that I haven’t settled yet. It has taken a little while for the other creditors to accept the deal. I've been in the program since April of last year. They had quoted me about 28 months or so and I still have two years. But so far, I'm pleased with them.
Reviewed Jan. 30, 2018
The only thing so far I can evaluate is your negotiation of my Verizon Bill. I am very pleased with the reduction you have acquired for this bill. Now to get it paid off, and negotiations of my other bills will remain to be seen. I trust you will do well with those as well. Thank you for your efforts.
Reviewed Jan. 30, 2018
I called to speak to someone about a matter. I was on hold for about 5 min then they transferred me. I was on hold for more than 10 min. Never got to talk to any one. I hung up. Had to work.
Reviewed Jan. 30, 2018
Just realized you have already taken over $3000 in fees in 1 year. How much money are you really saving me. Seems every settlement that is less than what is owed you get what I saved as a fee. Are you actually saving anyone any money? Wishing I had found out earlier about how much it was actually going to cost me and I may have gone in a different direction.
Reviewed Jan. 30, 2018
It was a good experience. I had questions and he was great at explaining them. I did express my feelings on the fees they charge of 18%. The business fees are ok. Several other companies have called me with 12,14, and 16 %. But I picked them and will stick with National Debt.
Reviewed Jan. 30, 2018
I was skeptical at first but my friend used it and I trust her. I'm happy I'm on my way to being debt free. It's hard sacrifice but worth it. Give National Debt Relief a try. Give it your best. The staff is great and I recommended 2 friends and they are enrolled.
Reviewed Jan. 30, 2018
Everyone I talked to was very helpful explained things really well. Gave me confidence that I will be out of debt soon. The thing I really like is they will be there to help me every step of the way. Motzart ** very professional.
Reviewed Jan. 30, 2018
Salvatore ** was my first contact with your company. He was organized and helpful. He laid out the program from application to implementation and answered all of the questions I had at the time. He was very accommodating when scheduling phone calls. I am sorry I cant recall the name of the rep on the follow-up call but she was also thorough when she covered the process. Thanks for your help so far.
Reviewed Jan. 30, 2018
The staff at National Debt Relief were awesome and had the greatest empathy for our situation. I was in no way belittled or demeaned and they explained everything in full; which made the whole process a quick and painless experience. The underwriters were also awesome and extremely personable. I would recommend NDR to anyone who is struggling with their finances and of any age group.
Reviewed Jan. 30, 2018
It has been a year since I became part of the program. And it was the best decision I even made. National Debt Relief has helped me get out of debt. I had so many accounts and I was able to more than half off. They are always checking on me reaching out. Made me feel comfortable in such a difficult time. They made the process easy and they answered all my questions and gave me reassurance. Thank you national debt relief you have given me a chance to start over.
Reviewed Jan. 30, 2018
I had a great experience with National Debt Relief, so fast and so simple.This company help me save money and helped me to get back on track with saving money. I made a good choice with National Debt Relief, they are great. My representative Lawrence were the best and very nice to me.
Reviewed Jan. 30, 2018
Very clear and easy to understand. Helpful with the questions I asked. Agent was patient and explain every matter extensively. He kept the call brief, yet did not fail to answer the few questions I had. I am very satisfied with the service. Thank you.
Reviewed Jan. 30, 2018
The specialist who helped me, Shelley, was a real pleasure to speak with. She knew the program, explained it well, and related it to my specific situation. The enrollment process, while long, was made tolerable and understandable through her patience and sensitivity.
Reviewed Jan. 30, 2018
My agent Dwight, called me and spoke to me about this system of National Debt Relief program. He was pleasant, easy to talk to, nonjudgmental, informational, and a strong convincing leader. I, myself am a strong person within debt salesmanship. He convinced me to have faith in the system and that I would be totally satisfied with the results. He didn't promise me anything, but he was very confident during the brief conversation from initial contact. He called me back with great news and I was totally satisfied with the results!
Reviewed Jan. 30, 2018
Disappointed that the process wasn’t accurately described. Only one settled so far and I was told three payments would come out. When I called I was told It would come out in one lump sum and had I not called I would never have known. This is not what I agreed to. How will these other debts ever get settled when that large of an amount comes out that early on? I have creditors calling relatives, this process is not what I expected and I feel stuck. Positive note customer service reps are friendly.
Reviewed Jan. 30, 2018
When I started working with National Debt Relief I was skeptical, but after realizing that so much stress and hassle from creditors was being handled by them I was thankful and pleased with the progress that was made and the speed that it was happening.
Reviewed Jan. 30, 2018
The agents on the phone were really professional and made sure I was properly informed of what I was signing up for, what to expect and how this all works. The second agent was very friendly in welcoming me into beginning debt free. Both representatives showed an genuine concern in making sure I fully understood all the procedures their program.
Reviewed Jan. 30, 2018
People were very helpful and nice. Made you feel good about trying to better things so you're not in over your head with bills and can't get out and back on your feet and feel good about yourself. Very understanding and so polite and answer any questions that you have.
Reviewed Jan. 30, 2018
Talked with Paul ** and was very pleased with his knowledge and friendly manner. Learned about NDR and started processing my account. Very pleased with my experience so far, will be very pleased in 3 years when my mess is cleaned up and solved.
Reviewed Jan. 30, 2018
I had a debt that was 36% of my enrolled amount. NDR resolved it very quickly and at much less of a balance than I had expected. I am so appreciative of the efforts they have put into working on my debt and finally giving me a hope at financial freedom.
Reviewed Jan. 30, 2018
Very friendly. Very helpful. Willing to do whatever she could to help me out above and beyond. Everyone I have ever worked with has been exceptional and so friendly and calming and explains everything so well. I was nervous about this whole process, but not anymore.
Reviewed Jan. 30, 2018
My experience with the Welcome call was very pleasant. The gentleman I spoke with was very professional, courteous, and took care of business in a very timely manner. He made sure that I understood all policies for the debt program. I feel confident I will complete this program.
Reviewed Jan. 30, 2018
Sam was great to deal with and very professional. He walked us through each and every step and answered any questions that we had. The whole process was quick and painless. I would recommend this service to anyone that is experiencing financial hardship. This is a great step to take prior to bankruptcy.
Reviewed Jan. 30, 2018
Wonderful and professional. Patient and knowledgeable. They were very clear and concise. I would recommend this service to anyone who needs a helping hand with their financial burden. Michelle was a wonderful agent and thorough. I hope your day is going well and truly amazing.
Reviewed Jan. 30, 2018
From the enrollment process to the offer acceptance, NDR has walked me through the procedure with ease, care, and understanding. I feel comfortable calling the customer service line and know that I will be treated with kindness and respect. I would recommend NDR to anyone who is trying to climb out of debt and gain the freedom of financial control.
Reviewed Jan. 30, 2018
The representatives of National Debt Relief were very helpful with every step of this process. They answered my questions and gave complete instructions on filling out paperwork. I would definitely recommend them to anyone who is struggling having financial difficulties and need some help getting back on solid ground financially.
Reviewed Jan. 30, 2018
My experience was excellent. My representative was knowledgeable, patient, and super helpful. He was able to answer all my questions and give me confidence that I can actually be debt free. Thank you for helping me toward the first step to financial freedom!
Reviewed Jan. 30, 2018
After months of contemplating of putting a stop to my debt, I finally called debt relief to get started. They were very helpful, explained everything in layman terms and I feel I did the right thing. I feel confident that this will help my future.
Reviewed Jan. 30, 2018
Everything was very clear and quick. I didn't have any problem following the first call nor the welcome call. They reviewed and made sure everything was good and understandable. The account process was very easy to log into and very understandable to navigate throughout the site.
Reviewed Jan. 30, 2018
I had a good experience with Andrew and team, they were very helpful with my issue. They went over the goals they have working for a client and explains it in detail how everything would work and what I can expect in the beginning and at the end of the program and that we very understanding.
Reviewed Jan. 30, 2018
Very courteous, informative, and makes you feel very secure in the decisions you are making to get out of debt. Very polite and pleasant staff members willing to take the time you need to ask questions and review. I would recommend anyone who needs to get debt relief to contact your firm and get the options they need to get peace of mind.
Reviewed Jan. 30, 2018
Everything was very easy and informative. I was told all information to the point I almost had no questions. They are helping me out and saving me money to get me back on track to living life how I want. Couldn't be more satisfied with the process.
Reviewed Jan. 30, 2018
The process was great and the rules and guidelines were easy to understand. The personal worker was able to explain to me in detail what I was getting myself involved in. That was very important to me. It was a great experience and I will never forget it.
Reviewed Jan. 30, 2018
Karen ** handled my intake with knowledge and efficiency. She explained the program to me, recorded all of my data and after an underwriting review had me execute the agreement. She further sent me an explanatory welcome email. The welcome telephone call was conducted with Nicho **. He review the program in more detail and the additional forms which needed to be executed. He was very knowledgeable and concise in his explanations. He further forwarded several emails for my review. The intake and welcome were both handled in a professional and pleasant manner. I look forward to working with NDR.
Reviewed Jan. 30, 2018
Everyone involved was so helpful and clear. I feel very relieved to have them working with me. I have been able to sleep since starting this process. Thank you so much for the sentiment and clarity in our conversations. I look forward to teaching myself to budget using the tools you offer.
Reviewed Jan. 30, 2018
I am amazed that some of my debt was resolved as fast as it was. I’m so happy to see that this program works. I would recommend this program to anyone looking to get out of debt and get back in track to a better life debt free.
Reviewed Jan. 30, 2018
Really tried to read all information which is hard to do and make sure you understood all. Appreciated calling me back until they reached me. Feel that this will be a good fit for me in my current situation. Hope all my adventures with NDR will be as pleasant as these have been.
Reviewed Jan. 30, 2018
Very kind and informative. I hope this is a legitimate resource because I am a teacher and do not make enough money to support this enormous debt. While supporting my mother and her family, along with my two Boys. I am ashamed that I have had to resort to this remediation, but very grateful for this device.
Reviewed Jan. 30, 2018
So far so good. I’m getting debt paid off, although my credit sucks now. I know when it’s over I’ll be okay. My agent informed in the beginning that my credit score was going to go down, in which it has. He also assured me it will go up eventually, and that was good news. Overall, the experience thus far is going well.
Reviewed Jan. 30, 2018
My representative was very kind, informative, and helpful. He took the stress and worry out of the process for me and made me feel important. I would highly recommend this service to anyone having trouble with debt. It feels good to be seeing results so early!
Reviewed Jan. 30, 2018
I got in over my head with my debt and I got to the point where I was at my max and couldn’t really afford the minimum payment. National Debt Relief took my minimum from $600 a month between all my cards and lowered it to like $400 and are able to consolidate with the companies that I owed money from. Everything has been going great. The reps were all very helpful, able to answer any questions that I had and just been eager to help to get me out of debt. I feel really comfortable working with them. It's still in the middle of the process, like my PayPal, for example. It is one of the companies that I owed money from and I have seen online that NDR is paying them. It does not seem like it is a scam in any way. I can't wait to be finished with it because it is a lot, $400 per month, but it is definitely a heck of a lot better than before and it is actually working so I'm confident with it. NDR has been excellent and I would recommend them to others.
Reviewed Jan. 30, 2018
National Debt Relief seemed to be straight up and honest. And their people were very polite and understanding. During enrollment, they took my information, and I sent them information on my bills. On the payment plan, they take my money and it goes out to whom they can work and are working with. The program would work better if I had more money to give them, but it has been all right. The cost of their service is fine, and I’m about halfway in the process now. Their legal service has been really good, and they kept me out of court. I had one bill and that creditor sued me and they have been taking care of that.
Reviewed Jan. 30, 2018
I was going through some things and National Debt Relief was the only one that can help me at that time. Their negotiators were excellent. They'll care for you and they are concerned about what I was going through. Not only that, their enrollment process was simple and they were able to help me with my payment plan. With their help, I had no problems.
Reviewed Jan. 29, 2018
I felt lost before I signed up with National Debt Relief. I now see the light at the end of the tunnel. My experience has been great and so easy. I thought my problems would never end but I now see that they can and will. I want to thank everyone at NDR for showing interest in my future.
Reviewed Jan. 29, 2018
I thought this process was going to be painful but, I was so relieved when everyone was so helpful, friendly, and knowledgeable. The team works so well at keeping you informed. Everyone sounds friendly and like they truly like what they do. Exceptional at making a client feel like they matter. Kudos to you guys keep it up. A special thank you to George **. Most helpful person I have ever had in my life.
Reviewed Jan. 29, 2018
I’ve been working with National Debt Relief since August. They’ve already resolved two credit card debts for me that I would’ve been paying off for many more years if I was doing it on my own. They make the whole process feel manageable, and I’ve been treated respectfully in every single interaction that I’ve had with team members.
Reviewed Jan. 29, 2018
Everyone I have spoken with has been very helpful and courteous. I would highly recommend them to anyone that is in financial trouble and feel like they can't get out. They explained things to me thoroughly and in plain terms. Very nice staff!
Reviewed Jan. 29, 2018
Asked if they could help me with my loans. I got way in over my head. Didn't realize I had that many. They asked me how many I had what I owe. I gave them all my information and they were eager to help me.
Reviewed Jan. 29, 2018
They are very reliable. They assisted me all throughout, updated me. They help me a lot. Like a lot. I thought its gonna take me a while to get back on my feet. But no... They made it seem sooner than I thought.
Reviewed Jan. 29, 2018
They were extremely helpful and got me through this difficult time. With all the information they gave me, I was able to get approved and not have to file for bankruptcy. On the phone calls, everyone was extremely thorough and I did not get confused at any time. If I needed something reiterated to me, they were more than happy to say it again. I couldn't have gotten through this without them. THANK YOU!
Reviewed Jan. 29, 2018
I appreciate all their assistance in me find a way to get out of a hopeless situation, and gain control of my budget once again.
Reviewed Jan. 29, 2018
Agent was more than helpful. He was very helpful and very courteous. He explained everything in detail until I understood it. He was very professional. I would be more than happy to refer friends or family to National Debt Relief.
Reviewed Jan. 29, 2018
After calling National Debt Relief, I was a mixed bag of emotions. I found them to be very professional and answered all my questions. I am now looking forward to a brighter financial future. At first, I was a bit sceptical, They put my mind at ease.
Reviewed Jan. 29, 2018
Both of my customer service agents Meloniece and Vanessa were very professional, helpful, compassionate and very clear with everything I am getting into. I was skeptical at first but with their help I was able to be at ease. It was a real pleasure. Best of all I will be debt free.
Reviewed Jan. 29, 2018
I had EXCELLENT customer service by Kelly and Paul -- You both have helped me with a difficult situation. Everything was explained carefully to me and if I had any questions, they were answered so I could fully understand. Thank You!!!
Reviewed Jan. 29, 2018
My customer service rep was courteous and concise. She made the call as quick as possible. She queried me at every possibility of misunderstanding. This was a positive experience. I have no more words to convey my degree of satisfaction with this call.
Reviewed Jan. 29, 2018
I was treated respectfully and professionally when I called National Debt Relief initially. All questions I had were answered in terms that I could understand. I left the call being satisfied with my decision. The welcome call was equally informative and friendly.
Reviewed Jan. 29, 2018
I am completely satisfied with my enrollment process for Debt Relief. Eddie ** was very patient, as well as Sherrylin in welcoming me into the program. I will definitely relay your company to other friends who may be interested in this program. I hope it runs smoothly thru 2020, with no interruption.
Reviewed Jan. 29, 2018
Carlos ** was very professional, knowledgeable and helpful with our experience with National Debt Relief. He explained everything which made us feel very comfortable. Carlos is an asset to your company. We are looking forward to a new and bright future. Thank you again Carlos.
Reviewed Jan. 29, 2018
I was actually so happy with the fabulous customer service I was experiencing. I am so happy to finally feel some relief after our car accident in 2010 and having all the medical issues we are finally seeing the clear skies. Thank you!!
Reviewed Jan. 29, 2018
Very professional and very Rapid with all questions. Very satisfied With customer service. They gave all the info quick and listened to all my needs. I will definitely refer Ned to any of my friends needing help with their credit card debt.
Reviewed Jan. 29, 2018
Jordan and Andrew were a big help for me to fully understand the program and how it benefits me. They answered every question I had and explained in great detail until I understood. Jordan was very helpful as to always working with my busy schedule. Great employees and would defiantly recommend.
Reviewed Jan. 29, 2018
They worked with me and when I presented them with an opportunity, they did not hesitate to resolve the problem. I feel I did the right thing in contacting them. The representative that first contacted me was very informed about his company and helped me to make the final decision to go ahead.
Reviewed Jan. 29, 2018
National Debt Relief has helped me out of a very financial tight situation, they helped me to get back on my feet with only owing creditors half of what I originally owed. I would highly recommend them to anyone with over $10,000 in debt, be prepared for at least a 24-36 month engagement, if you are paying more than $200 a month they will work with you. I'm only paying $148 a month on a debt over $10,000. Thank you NDR.
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