National Debt Relief Reviews
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About National Debt Relief
National Debt Relief is one of the largest debt settlement companies in the U.S. Founded in 2009, National Debt Relief negotiates with creditors to reduce how much you owe on unsecured debts such as credit cards, personal loans, medical bills, private student loans and collections. It offers personalized plans to help you resolve debt, along with support from dedicated debt specialists.
Visit www.nationaldebtrelief.com- Free consultation with debt coach
- Free debt relief quote
- Numerous accreditations
- Professional and responsive customer support
- Easy enrollment process
- Fees can reduce overall savings
- Not available in all states
National Debt Relief Reviews
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Reviewed Feb. 12, 2018
Tim + Steph - I think they were very nice and answer my questions and gave me help with the computer part. They were very patient with me and never got upset with my stupidity which help me understand everything. They need a raise. Thank you all.
Reviewed Feb. 12, 2018
My debt situation has been overwhelming daily. I cannot thank Claudeen ** enough for her caring about me personally. She is a rare breed of employee who should be valued very much by this company. I feel better already... Thank you Claudeen.
Reviewed Feb. 12, 2018
I had a bit over $35,000 in debt. National Debt Relief has been able to get my accounts settled quickly and gotten me on my way to being debt free much sooner than I had ever expected. They were quick to answer any questions that I had along the way. My overall experience has been excellent.
Reviewed Feb. 12, 2018
Billy ** was the person who enrolled us. I have never been treated as kindly, considerate, compassionately and with respect as Mr. ** treated me. We have been through a lot and it was wonderful to be treated as a human being. Thank You Billy **. Jamie ** was nice and really knew his stuff, but he seemed to be in a hurry. Boy, can he talk fast!! Nice person.
Reviewed Feb. 12, 2018
My experience with National Debt Relief was accurate and on point. Very good experience with everyone. Thanks a lot for the explanations and concerns. Everybody was taking in account all questions about the program. I would recommend this company to anyone. Very, very satisfying. Thank you!!
Reviewed Feb. 12, 2018
It was very informative and clear. The agent was very nice and explain what to expect through their program. I was please with the service. I would recommend a friend and I look forward to working with National Debt Relief to get to be debt free and a high credit score.
Reviewed Feb. 12, 2018
I am very impressed with the high quality of personal help. The reps seem to take great care to make sure you understand what is going on. I am 86 and feel very comfortable when they explain things to me and understand what is happening.
Reviewed Feb. 12, 2018
So far the experience has been excellent. They did a great job of walking me through all the paperwork. The electronic format was easy to follow. I would recommend this to anyone that needs the help. Hopefully the rest will go as smooth. Thank you for the help!
Reviewed Feb. 12, 2018
It was a great experience. Brian ** did an amazing job. Thank You for everything you did for me. I look forward to working with National Debt Relief. I really can't wait to get out of debt. All thanks to you guys, I feel really great. Keep up the good work.
Reviewed Feb. 12, 2018
Helpful and informative Associates. I am just getting started but I will see how we progress as we go along. I appreciate the help in thought times. This program should really help get my finances back on the right path. All of my questions seem to be answered at this time.
Reviewed Feb. 12, 2018
I am very pleased with the customer service received during the process of the application. I was able to understand what the process was and they were so understanding and asked if I had any questions often. Overall I would recommend this company to anyone needing this type of help.
Reviewed Feb. 12, 2018
I only have to say that the starting process went more than smooth!!! It's like I lost a giant stone living in my head and hard. Adrian explained me everything in detail. Just awesome and I highly recommend it for people like me who are in this position because life happens... divorce. Vanessa offered me a warm welcome and explained me again everything! Can't ask for better customer service!!! Awesome. ❤❤❤
Reviewed Feb. 12, 2018
I had excellent persons helping me. I will recommend to friends if needed. Thank you all very much for the politeness and courteous help I received. I can relax now, since I turned to National Debt Relief program. I was nervous speaking with them.
Reviewed Feb. 12, 2018
Yes, I would recommend to a friend or a family member. You have excellent customer service. You have a very knowledgeable team. I feel very confident with every conversation I had with your team. Knowing that there is an organization like this out there gives people a peace of mind. Knowing that one day our credit will be fixed with the help from such a well known organization. Thank you.
Reviewed Feb. 12, 2018
National Debt Relief has been an outstanding agency to work with. They have worked diligently to help me reduce my credit card debts and pay them off. This was a great alternative to bankruptcy. And while this type of program does impact your credit scores, as time goes on, they build back up versus bankruptcies which stay on your credit record for 7-13 years. The staff and the website have been great. I would this program to anyone who is struggling with credit card debt.
Reviewed Feb. 12, 2018
Everyone I spoke with at this company was very kind and helpful. They were very professional and did not make me feel intimidated or embarrassed in any way. The process was easy and did not take a long time. I highly recommend this company to anyone looking for help with their unsecured debt.
Reviewed Feb. 12, 2018
Always kept me up to date, started settling my debt ASAP. Sent reminder emails when needed, great customer service. Helped with logging online for assistance. Detailed with paperwork and walked me through the setup process, made it easy for me in regards to payment plans.
Reviewed Feb. 12, 2018
National Debt Relief has been a great company to deal with!! They are extremely helpful whenever I have had to call them for anything!! I would highly recommend them to anyone needing debt consolidation!! They saved me thousands of dollars!!
Reviewed Feb. 12, 2018
I had the pleasure of speaking with Joshua. He helped me to understand my problem. He was very knowledgeable and explained my options. I wasn't going to go down this path. I was trying to get a personal loan. That didn't work out for me, so I decided this was my best solution.
Reviewed Feb. 12, 2018
My experience so far has been right on and very professional. Every time I may receive a letter of email of threatening or collections. Your response time for the these is almost immediately. Thank you for all you do for us.
Reviewed Feb. 12, 2018
Woman I spoke with was very knowledgeable, courteous and patient. I appreciated her tone of voice and concern for my well-being. I also appreciated Antoine who was very patient and explained things extremely well. Look forward to a positive relationship. Thank you.
Reviewed Feb. 12, 2018
From the moment you call, you are put at ease about your future. They walk you through step-by-step on how you need to proceed and the most effective ways to make the program work for you. Literally a huge RELIEF to have them on my side.
Reviewed Feb. 12, 2018
Every interaction I've had has been extremely helpful and I always feel satisfied as a customer when completed. They answer all of my questions and make me feel like they are there to help me and are concerned about making decisions to put me in a good position and are in my best interest.
Reviewed Feb. 12, 2018
They were very courteous and informative. Very helpful. It’s a relief that they could help. I would recommend them to anyone who needs help. The terms are very reasonable. And to be out of debt in four years is awesome.
Reviewed Feb. 12, 2018
Very helpful and understanding throughout the process. Everything was fully explained and all questions were answered knowledgeably. Thank you for assisting me with this process and helping me to gain financial freedom. I will recommend your company in the future.
Reviewed Feb. 12, 2018
I am pleased with the fast process on how you were able to negotiate two settlements. Thank you. I will recommend you to family and friends. I look forward to me being Debt free in the future. I can't thank you enough.
Reviewed Feb. 12, 2018
So far, my experience with National Debt Relief has been a positive one. I just finalized enrolling in the program today. They were very helpful answering all of my questions and assuring me that this is my best option to get out of my current situation. I looked at other programs and this one seemed to be the best one for me. Looking forward to getting out of debt. Five stars so far. Hopefully, all goes well with negotiations.
Reviewed Feb. 12, 2018
Devin and Celeste were both very understanding, and compassionate, with me. They answered all my questioned and helped me feel comfortable about what I was choosing to do. It's not easy feeling like you failed with your debt, it's nice to have someone there to help you bounce back.
Reviewed Feb. 12, 2018
I saw a commercial one day. After struggling for years my husband convinced me to reach out to National Debt Relief. If I can do this which I know I can. I can get a little bit of peace of mind. And I'll have extra money to pay off my medical bills. Thank you.
Reviewed Feb. 12, 2018
My husband's job slowed down and we couldn't pay all of our bills. The credit card bills got behind and we just couldn't get them caught back. We just didn't have the money to pay them. I am so glad National Debt Relief was there to help us.
Reviewed Feb. 12, 2018
It’s a journey, but this has been one of the most rewarding journeys because it’s stress-free and everything is handled by NDR. I am thrilled with the progress that has been made and I can see the light at the end of the tunnel. I would definitely recommend friends and family to go this route.
Reviewed Feb. 12, 2018
I was hesitant at first. The individual on the phone guided me through the process and reassured me that this is a legitimate organization backed by AFCC and have an A+ BBB rating. There are a lot of scams out there and typically when something is too good to be true it's because it is. But this program looks very legitimate. I understand my credit will be temporarily lowered by participating in this program but the alternative is bankruptcy and that would hurt my credit a lot worse. The individual on the phone was very nice, helpful, and patient with all my questions and concerns. To be honest, I would not have considered this program if I have not gotten a personal recommendation which I did.
Reviewed Feb. 12, 2018
Alex was extremely knowledgeable and understood my situation. He made the experience comfortable for me as I was very nervous and embarrassed of my debt. Customer service team was awesome. The ease of the portal is refreshing. I received all information via mail in a timely manner. Very good experience. Thank you.
Reviewed Feb. 12, 2018
I went from having an income to no income. National Debt Relief is helping me pay my bills or negotiating with my creditors to get the interest and late fees lowered and get them paid off quicker. NDR is awesome. Everybody I've ever talked to on the phone has been A-OK, just top of the notch. They have done everything they said they were going to do. I haven't had to worry about anything. They've taken care of everything, talking to our creditors and getting everything started in a timely manner. Plus, the cost is very reasonable. I’m very satisfied with my experience with this company.
Reviewed Feb. 12, 2018
The experience to set up for initiating the steps to resolve our debts was very information and understandable. The advisor that I talked to was very understanding as well as gave me very valuable information to assist me and my to feel comfortable about working to resolve our credit card debts. Thank you!
Reviewed Feb. 12, 2018
Getting signed up was easy. Very cautious and professional. I am excited to see some results. They have good reviews. The process seems easy. I am a little nervous but this has to be a better solution than my current state.
Reviewed Feb. 12, 2018
National Debt Relief had the best feedback from people who had used them. They were backed by the Better Business Bureau, and talking with them, they were very kind. I got into their program where they lower the amount I owe and they take so much away out of my checking account each month. Enrollment was a really good process as it was very well-explained and detailed. There was nothing I didn't understand, and if I need to move the day because of a certain check and the way it falls, I don't have a problem doing that.
I've talked to several different reps when I've called in and one fella was very knowledgeable. He knew everything I asked him and he made me feel at ease. He explained to me the process, but so did the other reps. They explained that when you pay off a debt, they say it's paid in full 'cause it's an agreed upon settlement. It's going to take this long but within six months, your credit's going to soar because these people are going to put that you pay in full. And at the end of the day, that's what the credit bureau looks at. I was very happy with the way the NDR reps talk to you like you're a human being and not a dumb person.
When you try to work with your creditors, things happen in life that cause different things to happen. And when they don't want to work with you, you don't really have a choice. I needed to go on with my life and make things a little better and they weren't willing to help me. I'm glad to know there's an organization like National Debt Relief out there that can help people. They're a great organization that helps you get out of debt. It might hurt your credit in the beginning but as time goes on, you'll have no debt. In March, I'll pay an extra $50 and one credit will be completely paid off.
Reviewed Feb. 12, 2018
When I’ve made the phone call to National Debt Relief after hearing about them on the radio, they were very helpful. And now that I'm working with them, they call and update me on what’s going on with my account periodically. And we settled two different things so far. Also, when collectors had called, they dealt with it without me having to. They’re available anytime and they’d call me right back if I call. I had a good experience so far.
Reviewed Feb. 11, 2018
National Debt Relief just settled my first card with Discover. The card was at $9,600 and they settled for $3,500. I could not be happier, it cut my debt in half and I have three cards remaining with balances under $4,000.
Reviewed Feb. 11, 2018
Elizabeth ** was extremely helpful in answering any and all questions I had. She was persistent in making sure that I had everything I needed in order to resolve my debt issues. She was very patient and knowledgeable. I would definitely recommend National Debt Relief and Elizabeth to other people who are struggling with debt.
Reviewed Feb. 11, 2018
I had yet another account resolved. I am very thankful to all you are doing. My credit report is already looking better. The plan is always clear and easy for me. I pay the same amount every month and I approve all negotiated repayment without being bugged constantly. You take care of everything and just ask me how I want to do things. This is a fabulous company to work with. Thank you.
Reviewed Feb. 11, 2018
All phone contact with your company is excellent. Excellent customer service always. Always helpful and encouraging. Every time I have had contact with anyone they have always helped tremendously. Never talk down to me or ostracize me. I will gladly recommend you to anyone.
Reviewed Feb. 11, 2018
Thanks for the opportunity to voice my opinion of service. I received nothing but the utmost professional help from the beginning to the end of my enrollment. My intake rep. was very helpful and professional. The compliance worker was professional and answered all my questions of concern. So far I would rate NDR with AAA+ rating.
Reviewed Feb. 11, 2018
There are still too many calls that come through telling me that they haven't been contacted by anyone from NDR. It would be real nice if all these calls would stop and NDR would at least do some contacting of creditors. Four out of 12 in a year isn't great.
Reviewed Feb. 11, 2018
I was surprised to see the effects already. I have had nothing but a good positive experience with NDR. It seemed like the process has been fast. I am glad I decided to go with NDR instead of filing bankruptcy. I'm pleased with the amount that has been put towards my credit cards and still am convinced I did the right thing.
Reviewed Feb. 11, 2018
These people are very helpful in resolving debts I am grateful to have found them my debt is being taken care of now. I will recommend NDR to anybody. You won't regret they put smile on my face. If you have credit card debt this is the right place to be.
Reviewed Feb. 11, 2018
I have to say and going about consolidating debt is a very stressful situation. National Debt Relief has brought nothing but relief to my life. They are so on top of everything that I could never keep track of. I'm extremely grateful I chose them and put all my trust into them settling most of my frustration for me. Thank you very much for all you do.
Reviewed Feb. 11, 2018
National Debt Relief helped me consolidate all my stuff. They asked about all the credit cards that we had, then they accumulated everything and charged me a fair fee. They told me my program is for two and a half years. I'm half a year in and have settled some debts. Right off the bat, the negotiator was great. He told us everything in detail. He was patient, calm, respectful, nice and very understanding. He made us feel comfortable. So far, everything has been good. They do well in reaching out to us. Overall, the payment plan is good, but I had one month where I couldn't make the payment and they were okay with it. In the winter and during Christmas, it was slow. We were all tight but it worked big enough. With National Debt Relief's help, a big load from all the creditors calling was taken off me. I can breathe a little better and I don't get harassing calls anymore.
Reviewed Feb. 11, 2018
I googled good companies for fixing credit and National Debt Relief was the first one that popped up. Applying for them was easy. I made a phone call then they got all my information. Also, they were very easy to contact either through email or phone. They changed the amount that I owed a couple of times. They just asked me if I agreed to the settlements, and the amounts that they were requesting for our account was very reasonable. I qualified for a loan with them, so all my cards are done already. I got a good settlement with all of my credit cards for less than what I have and National Debt Relief handled all of it.
I have a lot of bills to pay but the payment plan for the loan was very affordable for me. Now my credit is going to be built up again. It was very down but now it has doubled up. Also, I won't have to worry about the credit card companies harassing me with bills. I had a good experience with National Debt Relief and I was very happy with them. They will help you to get whatever problems you have with credits.
Reviewed Feb. 11, 2018
When we initially called National Debt Relief and we were starting the program, they said they were hoping to have most of the accounts done within six months. That’s usually the timeframe they start with getting the show on the road. Lo and behold, six months later, five out of those six creditors settled for much lower than what we had even anticipated.
National Debt Relief has definitely done everything that they said they were going to do in the beginning. The negotiators explained everything and if I had any questions, they made sure that I understood what was going on, when there was a change in the account and if they had settled with the creditor. The process was a lot easier than what we thought it was going to be. They were also very upfront and honest. We knew that we were going to take a really big hit as far as our credit score and they made sure that we definitely understood that that was going to happen. That did happen but it’s also building back up now.
Also, about two months into the program, one creditor actually sued us. I called National Debt Relief and I asked what to do. I told them that if I knew that was going to happen, I wouldn't have gotten the program. We explained that that specific business was really aggressive and National Debt Relief told me not to worry about it. The lawsuit ended up being dropped because it was a scare tactic and it was not legal for them to do that. After that, everything has been quiet. It's been really simple and stress-free.
We have been able to not have to worry about these different creditors. National Debt Relief takes care of that for us and we know that we're on the right path to having everything taken care of. When we've been worried about things, they stressed to us to call them anytime, and that if I need them, they are there to answer any questions I have. We know that they're on our fight through this and that we're not in this alone. It's very comforting.
Reviewed Feb. 11, 2018
I wanted to get out of debt. I was looking at different companies on the internet and National Debt Relief gave me an option. When I looked for more information about it, I saw that they have been helping a lot of people. With National Debt Relief, I could also make one payment instead of making different kinds of payments. So I signed up and their enrollment process was excellent. They were asking me questions in the beginning and they were very kind. They also sent me a letter which I was supposed to sign and send back. The program helped me with my monthly payments and the amount I pay now is the amount that I can afford. As of the moment, the rate is affecting my credit score but in the future, I know that I am going to repay those debts. Everything has been good and I have been checking the progress by internet because they gave me that option. I’m currently at 25% of the program and I have 2 years left.
Reviewed Feb. 10, 2018
I'm 70 years old and have been buying on credit since the age of 22. Had an excellent credit rating for quite a period of time. I felt apprehensive about taking advantage of this program and even a little guilty. The people at National Debt Relief eased my mind and addressed all my concerns. For this I am very thankful.
Reviewed Feb. 10, 2018
My experience with National Debt Relief was very helpful to me and a lot of weight off me. Minutes after my information was put online I was contacted by Jerry. He was very patient and through with me because I could not download very well. My paperwork was send through and I was contact by him after left a message to make change. After that he connect me with the welcome lady and she get me with lawyer all this done in two days. I am very satisfied with the help I receive. THANK YOU.
Reviewed Feb. 10, 2018
Just enrolled looking forward to crush it and get it done. Such a burden to have creditors chasing you around and you're helpless. But to know there's a company out there that reduce your debt in the thousands and yet you could afford to pay off all your debts is way beyond relief. Very helpful staff and very professional. Highly recommend it to anyone out there.
Reviewed Feb. 10, 2018
I really appreciated the patience and understanding shown to me when speaking with your representatives. They were well informed, which made the entire process run smoothly. All of my questions were answered thoroughly. I look forward to being debt free.
Reviewed Feb. 10, 2018
Checked reviews and NDR was in the Top 10. Very knowledgeable staff, efficient and quick response. Process was thoroughly explained. Documents delivered in a timely manner. Am already feeling some relief in my situation. Would recommend this approach to credit card debt problems.
Reviewed Feb. 10, 2018
I felt very comfortable after speaking with a representative. It felt like I was speaking to a friend or family member and every question I had was answered. They were very patient. I highly recommend National Debt Relief. Now I have peace of mind.
Reviewed Feb. 10, 2018
Very good company to work with. They explain everything going on during the process. They keep you very informed and always keep you updated. The customer service is wonderful. They are very informative and make sure you are satisfied with your results. I would highly recommend this company.
Reviewed Feb. 10, 2018
I'm very pleased that you got this account down. I really appreciate it. Looking forward to the other 2 getting down also. Thank you so much. Working with the people at your company has been a great experience. Everyone has been so nice.
Reviewed Feb. 10, 2018
So far, they have been wonderful. Already recommended to a friend! From start to finish they worked with me and made me feel comfortable with what I was doing. Thank you so much for making this experience as painless as possible.
Reviewed Feb. 10, 2018
Jordan ** handled my enrollment process and he was amazing. This process is very scary for me, but he helped answer all questions and was extremely professional during the entire process. I’m hoping this will be a good decision for me and I’m looking forward to being debt free!
Reviewed Feb. 10, 2018
I just received a call from an agent who stated that they were able to get a settlement on one of my accounts. Meanwhile, I had been trying to communicate with the agency for weeks via email but your agency just kept saying "call us back" instead of answering the question in email. I have a job that requires me to be off the phone since I am working with patients and wait times on your end can be at times quite long. I can understand if the question was hard to explain but I only asked why is there no balance on my account after me paying the advance your company gave me to close the previous deal.
THE ANSWER after I was finally able to talk to someone "oh Im sorry were you not told that after that first deal we have to collect our fees"? Simple answer to a simple question. Don't understand why you made me waste so much time on hold and sending emails when it took less than 5 seconds to answer. I get that you all need to get paid but communication is key, someone should have told me that during the closing of the first deal and or told me while I kept asking the question.
Reviewed Feb. 10, 2018
National Debt always puts their customers before any other priority. The agents are empathetic and very helpful. They are doing a great job for me. A extremely helpful and caring team. They help you make strategic decisions with regard to your debt resolution. The approach that they utilize is pragmatic and financially effective.
Reviewed Feb. 10, 2018
All of my questions were answered immediately. The process was easy and all of the representative were extremely kind, patient, and helpful. I would highly recommend anyone who is looking for a way out of debt quickly. I am thankful to have found this program rather than filing bankruptcy.
Reviewed Feb. 10, 2018
My experience with National Debt Relief is great. They broke down my payment twice a month so I could afford it. They update me on my status on my credit debt. They help me and made me understand every detail I need to know. They adjust their time with my time, especially I work 12 hours a day.
Reviewed Feb. 10, 2018
It's awesome having someone who has my back and getting me out of as much debt as possible. There was no judgment just honest opinion on how to save money. I highly recommend this company to family and friends. 10/10 rating in my opinion.
Reviewed Feb. 10, 2018
I am very pleased with my debt management handled by National Debt Relief. I am also very pleased with the customer service people and also the underwriter's people. The people are very knowledgeable and kind to total to and to get information from.
Reviewed Feb. 10, 2018
Representative was very knowledgeable and was able to answer any questions we had regarding how this worked and how it would affect us and our credit. It made it very easy to make the decision to do this and we both felt immediate sense of relief of stress knowing that we were going to be able to take care of our debt without losing everything including our pride.
Reviewed Feb. 10, 2018
I have had a wonderful experience with NDR. They have taken care of all of the financial, legal, and business aspects of my accounts and now I am about to be debt free! I cannot believe how just 4 months ago I was swimming in debt, and now I have already settled two accounts at HALF the price! I am so relieved and a burden has been lifted from my shoulders! Thank you National Debt Relief.
Reviewed Feb. 10, 2018
I am having a great experience with National Debt Relief as they have retired several of my debts saving me already a lot of money and I have only been on the program for a little over a year. I would recommend them to anyone having a financial hardship that I encountered.
Updated 03/31/18: I have had just an amazing experience with this company. It has been a lifesaver for me. After my husband passed away I was so in debt that it would have taken me 15 years and so much interest to get out of that hole. I am now over 40% done and it is going faster than what was promised!
Reviewed Feb. 10, 2018
I had a very good experience with NDR. Very helpful in a stressful time. I was guided through the application process and my questions were patiently answered. I know already I will have many more questions and I am hoping for the help promised as I walk through this process!
Reviewed Feb. 10, 2018
I feel a sense of relief and not overwhelmed or frustrated. National Debt Relief was very friendly and helpful and explained everything to me in a professional way. I am hoping to pay off everything earlier than the term and with their excellent service.
Reviewed Feb. 10, 2018
It was a real pleasure working with this organization. All the folks I talked with were very professional and experienced and a pleasure to work with. They made it easy to join the program and understand the situation I was in and offered solutions. It was a pleasure talking with everyone.
Reviewed Feb. 10, 2018
Marcus ** was very professional and 100% with customer services. It was hard for me to get in touch with him but when I finally got the time to talk to him about my application, he was very patient with me. It was a easy process and he helped me a lot.
Reviewed Feb. 10, 2018
Alex was very patient with me and answered all my questions. He was professional, courteous and clear in describing the program. I felt supported and heard. He also reassured me about the regret I felt about being in this situation. I am relieved about having a plan.
Reviewed Feb. 10, 2018
Very happy with the help and information that was provided to me. I would recommend this to anyone that is in Credit card debt both. Anthony was a great help with this and guided me through the process and the way debt consolidation works very impressed...
Reviewed Feb. 10, 2018
Fast, quick and professional. We recently started the program and appreciate the courtesy and appreciate it. They returned every call and answered every question without flaw. Everything is going well so far and will look forward to fulfilling the program. It is really a pleasure to deal with team so far.
Reviewed Feb. 10, 2018
I needed to clear my debt as soon as possible and went with National Debt Relief's settlement program. The enrollment process was simple and easy. They called me and we did it all on the phone. I’d spoken to people from other companies, and they were mean. In contrast, the negotiators from NDR were very nice and I felt comfortable with them. They work on what I can deliver to them, and they cleared one of the two settlements that I had. I’m almost done with the second, so that’s very good. They are very fast, and at this point, I only owe about $1,600. I’m happier every single day because they're helping me out. They are very good people that help with what I need. I expect a lot more people to join National Debt Relief 'cause I'm going to refer them.
Reviewed Feb. 10, 2018
I did all calculations and I figured that I was paying more than I could afford on my debt at each month. Something had to change, so I looked at all the different types of options. After I talked to National Debt Relief, they were the only ones that I could drop my monthly payment to a doable thing. Plus, the nice thing was if something came up, I could call them and say, "Hey, I'm going to have to miss this one. Can I switch it and add it later?" That was a big factor as well.
Signing up with them was pretty simple. They sent me some papers to sign online. The other ones had to be faxed in but it was easily taken care of. The biggest problem I had was that one of the creditors I had kept requiring a power of attorney. I signed it, got it notarized, sent it in, and then they said "Oh, we need a witness on this as well." And then, I got another one done with a witness and then sent it in and, "Oh, we need two witnesses."
Other than that, everything has been great. It's gone really smoothly and NDR worked with me very closely. They let me know exactly what was happening, what was not happening, and how things are happening. I get an email stating exactly how the payments are going to happen, when they're going to happen, how much I owed, and how much they settled for. They had everything laid out all nice and neatly organized and on the bottom of the email it says, “Click here to confirm.” Any questions I had, they answered perfectly. I felt very comfortable working with them. I'm saving thousands of dollars worth of debt because of how they're able to close things. They dropped my payments or I'll be just paying the minimum for everything. They dropped it into one lump sum including all the taxes and fees and it was still lower than what I was paying before so it's perfect. I would recommend NDR.
Reviewed Feb. 10, 2018
I've had an excellent experience with National Debt Relief. They delivered what they have promised so far. They’ve covered everything and there had been no surprises. When I was starting, we went through my financial situation and all of my accounts. They explained to me how we will go about doing the process and all the risks involved with it. They then laid out their proposal but they gave me the option to take it as it is or change it. They were straightforward and it only took a minute to go through the proposal. I just need to make sure that the payment place keeps pace with what I'm able to contribute until it's all resolved.
Reviewed Feb. 10, 2018
I was a bit on the deviate whether I should go with Freedom Debt Relief or National Debt Relief, but I went with the latter. National Debt Relief has the best reviews on the internet, and in the beginning, when I went with them, I found it as great. However, after I talked to some of the customer service representatives, I felt like there were some things that I wasn’t told before. One of the guys last time was saying that the debt has not been settled and our Mastercard for Discovery which was a little tough. But the next time I talked to the lady, she said those are the easy ones and it was really easy to settle with them. Those are two different things from two different representatives and that's the only concern I had.
I usually talk to my main person, James, and when I call him, he calls back after some time. But I haven't communicated much with him this time around because everybody's helping there from NDR. I have been using their services for about eight months now and their process could be improved by giving frequent updates once in a while because I keep checking my website, asking "Has this been settled?" I have four creditors that haven't been settled, so I'm worried about how long it's going to take because my credit score is going low every time. Only two debts have been settled and I haven't gotten any confirmation for the others, which I was told would go for about six months and my credit score would have come up, but it hasn't been like that.
My three creditors have been calling me, and I have to find out what's going on. I have about three years left in the program and I’m still doing the payment for National Debt Relief. The payment plan was pretty good, but I thought that once I have National Debt Relief deal with the creditors, they would pay that amount to these creditors and I would just pay NDR. After that, it’s a done deal kind of thing. Maybe I didn't ask and maybe that was a gap in communication. Also, I didn't realize that if I pay more, it might help me get rid of my debt faster. But overall, I've had a good experience with National Debt Relief. I even recommended one of my friends to do it, and he did. A few friends have also done it as well.
Reviewed Feb. 9, 2018
Quickly and easily explained everything! Answered any questions I had. Were very patient, compassionate to my situation, and really heard me. The relief I feel I can't even explain. Thank you thank you thank you. I can't say it enough! Thank you!
Reviewed Feb. 9, 2018
My experience was very good. The customer service representatives were very informative. I am very happy I called National Debt Relief, I now have a peace of mind and looking forward to reducing and eliminating my debts. I got a better understanding of what debt relief is about.
Reviewed Feb. 9, 2018
I'm very pleased that we are already in negotiations with 2 of the debtors after just a few month on the program. Any time I have been contacted by one of the agents, they have been more than helpful and courteous.
Reviewed Feb. 9, 2018
Randel ** was pretty calm and helped me answer my questions. This is a big deal, not just for me, but for anyone. So much trust has to be given, way before any results can be seen. But I feel comfortable and hope all works out.
Reviewed Feb. 9, 2018
Great, helpful, and very informative!! They make you feel welcome and more than willing to help turn your life around. Can’t wait to see what the future brings and debt freedom!! Have already recommended this program to others just from talking to the enrollment team!
Reviewed Feb. 9, 2018
This experience was so less stressful then I had anticipated. Navjot ** explained everything so I could understand and always stopped to make sure if I had any questions. I only wish that I hadn't got us in this predicament. But I am thankful for a company like y'all to help us make this right. Cannot thank y'all enough. Navjot was just awesome and made us feel that y'all had our best interests in this matter. Thank you so much!!
Reviewed Feb. 9, 2018
I have had a great experience with both people I have talked with. These people; have excellent knowledge in setting up this program for me. I am right now a little confused with all the paperwork, but with their help have created an email folder with everything pertinent to the program. I am also printing out all of this paperwork for a file to store this info in.
Reviewed Feb. 9, 2018
They are very friendly and very thorough with helping you get out of debt. They make sure you understand what you are signing and how you are getting out of debt for a small fee. The people I have been working with have dumbed it down for me to understand and I thank them for helping me get out of debt.
Reviewed Feb. 9, 2018
All my questions were answered clearly and my experience was very pleasant. Everyone was very kind and compassionate and helped me through the process efficiently. I felt comfortable going through this process. Steve was very kind as well as the customer service representative in the welcome call.
Reviewed Feb. 9, 2018
It was transparent, seamless, informative and easy. The individuals were very professional, and answered all my questions each step along the way. I enrolled in the legal coverage which I think has great value. Each Creditor is so different that you never know how they will react. I think that I am now on the road to less stress and more options.
Reviewed Feb. 9, 2018
Everyone we worked with was awesome. Explained everything in detail. We are grateful to have a program like this to pay off our credit cards, and free us of them. Lisa and I want to thank everyone we worked with and everything sent to us was very prompted.
Reviewed Feb. 9, 2018
Quick resolution of two accounts I held. The associate that I spoke with set me at ease delivering the news to me. There are seven more to go and I hope they get resolved in the same manner the first two did. Much relief and stress has been given to me in a short time. NDR has been professional and gracious to me resolving my debt.
Reviewed Feb. 9, 2018
My experience with the customer service was very pleasant. I'm very happy that I'm going to be out of debt soon. Thanks to National Debt Relief. All my questions were answered in a timely manner, very helpful also understanding. What I like the most from this company that they work with you.
Reviewed Feb. 9, 2018
I am very glad I called National Debt Relief. It stuck in my head from a commercial. I'm pretty much felt like there was no hope for me. Karen ** was amazingly helpful. It was so nice to work with someone in the US and with such a great personality and knowledge. She put me at ease and explained everything very simply and clearly. I truly felt like I had someone to help me and she understood my situation as a single mom. I didn't get the name of the gal that went over everything in my welcome call but she was very helpful also!! I would definitely recommend you to anyone going through the same situation.
Reviewed Feb. 9, 2018
This company has been great to work with, they’ve been extremely helpful during this difficult time. My advisor has been with me every step of the way & has continued to be a wealth of knowledge. She has laid everything out in black and white.
Reviewed Feb. 9, 2018
I was surprised how Easy and fast everything went. The kindness and understanding of Mark ** was wonderful. Everything was explained to me and it was a lot to absorb. I was assisted step by step so that I felt comfortable with the process. I have been sick and recovering so the help I had made everything so easy. I am taking new steps to my financial freedom and also just my freedom period.
Reviewed Feb. 9, 2018
When I first called the person was so kind and understanding. You are efficient and consistent. I have been treated with the utmost respect. Sometimes things happen and it's frightening. I AM VERY SATISFIED WITH THE SERVICE YOU OFFER! Thank you for being there.
Reviewed Feb. 9, 2018
Answered all my questions during the Signing Up Process. I was extremely nervous and asked a lot of questions. I am confident in National Debt Relief to manage my credit card accounts. I am in good understanding on what the next steps will be in this process.
Reviewed Feb. 9, 2018
Very understanding to my needs with regards to financial issues. I feel I was given another chance to have a better financial understanding of today's economic downfalls. I hope others in need of financial assistance are able to take advantage of this very satisfying service.
Reviewed Feb. 9, 2018
I was completely satisfied with my experience working with the team at NDR. They are very thorough and helped me figure out the best options for my situation. I truly felt that they had my best interest at heart and wanted me to feel extremely comfortable moving forward.
Reviewed Feb. 9, 2018
Everyone was very friendly and helpful. Ms. ** was very professional and patient through all my questions. I am very nervous about this process but having kind people on the other end of the phone made it a bit easier.
Reviewed Feb. 9, 2018
Had great service given to me. Everything was explained precisely to me. I am looking forward to working with this Co. and getting debt free. Diana ** took the time to explain everything to me and made sure I understood what was going to happen. The welcome call was also very good about making sure I understood everything before proceeding. Thanks.
Reviewed Feb. 9, 2018
Daniel was patient and very knowledgeable. I was very uneasy about pursuing this as a possibility to get out of debt. In speaking to Daniel and researching my options, I am confident that this is the best route to debt freedom! I had lots of questions and Daniel took the time to explain everything thoroughly and completely.
Reviewed Feb. 9, 2018
Both of the advisors who helped me were kind and clear. They were complimentary regarding my many questions and instill confidence for me in this process. The explanations were straightforward and almost self explanatory. The original agent, Dwane ** was prompt in his return calls and accommodating when I had to alter the plan.
Reviewed Feb. 9, 2018
Very helpful in understanding what is going to go on. Explained everything fully and answered questions that I had. Very thorough in explanations on what and how this is going to affect my credit and also if needed any legal help.
Reviewed Feb. 9, 2018
Both consultants that I talked to were very helpful and very professional. They both explained how they would contact my creditors and settle with them for me to get out of debt as soon as possible. I chose National Debt Relief because of their ratings online.
Reviewed Feb. 9, 2018
I've spoken with two individuals both of whom were very professional. They immediately answered any questions I had to my complete satisfaction. I can't tell you how pleased I was that these gentlemen spoke slowly and clearly which it seems is becoming a lost art. To this point I am impressed with NDR.
Reviewed Feb. 9, 2018
NDR has really been helping me out. At first I was super skeptical about everything because I'm having to stop making my credit card payments and getting constant calls from creditors and collections, it got scary. But with some patience and cooperation, they will help out. They have gotten 2 of my accounts negotiated and I'm already just months away from getting those 2 accounts paid off and closed. They are always responsive with my constant emails and questions but they still help. This company really has helped. Thank you for that.
Reviewed Feb. 9, 2018
This was the first debt I had resolved and it couldn’t have been any easier. I appreciate the care you are taking with my accounts and I’ve been able to breathe a whole lot easier. Speaking with one of your representatives helped me understand how emotionally attached you can be to your debts. It has been a freeing experience. Thank you!
Reviewed Feb. 9, 2018
The staff are very helpful and the process is very simple and easy. I had some personal loan debt and I want to pay it off sooner and plus I did not want to file bankruptcy so I decided to came to National Debt Relief program.
Reviewed Feb. 9, 2018
National Debt Relief was very helpful with this stressful process of consolidating my debt. The staff was very knowledgeable on all aspects of debt relief. I would definitely recommend this company to family and friends who are looking for debt relief, in the future.
Reviewed Feb. 9, 2018
I've been very pleased with the entire process. Each individual I've spoken with has been extremely helpful and has answered all of my questions. I am happy with my decision to go to National Debt Relief for help. I'd recommend this program to folks needing help with paying off their debt.
Reviewed Feb. 9, 2018
Program will not offer very much extension in months in order to lower your monthly deposit amount. Doesn’t make it easy to repay the debt. Currently repaying 1 creditor at $250/month but my deposits are $650/month and I can’t get my deposits lowered.
Reviewed Feb. 9, 2018
Joe - He was wonderful. Treated me with respect. Was thorough. Made the experience very positive. Answered all questions and was not at all pushy or judgmental. Process was quick and non-stressful. I felt relieved after talking to him and making my decision to proceed with the process.
Reviewed Feb. 9, 2018
I was to get a fast response in how they can help me. They were very informative and made the process of signing up easy. I was very happy with the customer service provided by National Debt Relief. I would recommend this to anyone trying to get on track.
Reviewed Feb. 9, 2018
So far NDR has been exceptional! Their customer service is great and they take all the fear out of the process. They are quick to respond to queries and friendly and courteous. I have a long way to go but I am confident that NDR is on my side and want me to succeed!
Reviewed Feb. 9, 2018
Just started in January and seen so much progress... I love how fast they work and how they are always there when you have a questions. Since day one they have seen sincere on expectations and what to expect in the process.
Reviewed Feb. 9, 2018
I began the program about 3.5 months ago, after doing a lot of research on them. They have already made settlements with 2 of my creditors for much less than what was owed, and their customer service is fantastic, they maintain great communication with you on everything. Highly recommend National Debt Relief!
Reviewed Feb. 9, 2018
I joined the program for months ago. I was so scared that I was making a mistake but I needed help with my bills. Some people may say you shouldn't get yourself in that situation but life happens and before you know it you're in over your head. I worried myself sick and lost sleep at night over not being able to pay the minimum payments that were due each month. I am so thankful that I found National Debt Relief. They have already resolved three of my accounts. I can't describe the relief that I feel. If you're in over your head don't hesitate to give them a call.
Reviewed Feb. 9, 2018
The program seems to work just like I saw in the commercial. They are very diligent and responsive when it comes to negotiating down one's debt. I highly recommend this to anyone who is in financial debt. I definitely would rate this A 5 star rating. My results are happening.
Reviewed Feb. 9, 2018
Adrian was very easy to talk to. I was well informed and look forward to completing the program. This has eased some of the pressure that I feel with all the debt I have. Thank you for being here to help.
Reviewed Feb. 9, 2018
I found National Debt Relief’s number online and I called them. From there, they started to process everything. And whenever there is an offer that has been accepted, they call me to find another that would be a fit for me. They have walked with me in so much to make sure I can afford the payment. They provided debt settlement and the final payment is going to be sometime over the summer. A woman at National Debt Relief usually calls me and she’s very nice. The reps explain things to me and try to understand where I’m coming from and my ability to pay to make a payment so it’s good. I had two big credit cards I had to pay. I’m going to finish paying one of them by April, and the other one at the end of this summer so I’m good. So far, working with National Debt Relief is the best decision I’ve made and I’m trying to get out of our debt.
Reviewed Feb. 9, 2018
My experience so far has been very satisfying. The process has been explained very thoroughly and the staff is definitely knowledgeable about all aspects of their product. The speed of getting this started so that I can begin the program has also gone very quickly.
Reviewed Feb. 9, 2018
This process has taken so much stress off me. I don't know how they do it but the settlements they are getting are extraordinary. Also, you are treated with respect by their representatives. I am sorry that I needed to use their services but I am so glad that they were recommended to me by a friend. I would recommend them to anyone struggling with their debt.
Reviewed Feb. 9, 2018
Very much appreciate the assistance Paul & the staff at NDR provided during the initial interview and then the "Welcome Call". Everybody was friendly and helpful and did their best to answer all our questions. Anne & I felt a great weight lift off our shoulders with their help. Thank you all very much!!
Reviewed Feb. 9, 2018
My experience so far has been wonderful. Everyone is courteous and helpful. I like how everything is explained to me and reviewed with me. Tee ** was wonderful and patient. I am looking forward to be debt free. Already, I am feeling less overwhelmed.
Reviewed Feb. 9, 2018
The enrollment process - smooth and understanding. Confirming my enrollment was smooth & understanding as well. Hats off to the 2 gentlemen who assisted me on the road to repairing my credit. Because of them I am encouraged & empowered.
Reviewed Feb. 9, 2018
First of all I was skeptical of dealing with some company that I didn’t check out their reviews with a lot of negativity out there about reading their reviews,. For one thing reviews don’t always tell about what the people who works for a company or have any idea what a company like the National Debt Relief is all about. Well let me say since I sign up in November of last year which was in 2017 I had almost $20.000 dollars in debt. I had 9 creditors within 4 months. Now we’re in the middle of February I already had one debt taken care of. Now work on the second one which I couldn’t have done this without the help of this awesome company so please if you're in debt need a way out give the National Debt Relief an opportunity to serve you and your family as I put my trust in them. Thank you.
Reviewed Feb. 9, 2018
From the very first phone call I made to NDR my experience has been very positive. Throughout the process of getting me started the representatives has been patient and understanding towards me. They have explained the process thoroughly and have answered all my questions and continue to do so. I feel I can count on them. Thank you.
Reviewed Feb. 9, 2018
Scott & Vanessa were incredibly knowledgeable and friendly throughout the entire enrollment process--Thank you so much for your time & patience. I know I asked a lot of questions... They've given me the confidence in knowing that I will one day be debt free, and a lot sooner than later! Two & a half years is a lot better than 30 years paying the minimum. I look forward to working with this organization and your team in reaching financial freedom!
Reviewed Feb. 9, 2018
Geo was an awesome person. He helped me understand the program a little more and made me feel comfortable in doing so. When I spoke with him over the phone I was a total wreck, filled with so much emotions and thoughts going through my head. Thank you Geo for helping me!!
Reviewed Feb. 9, 2018
Everyone at National Debt Relief I have talked to have been very professional and explained the debt relief process to me. Everyone at NDR is awesome. I like the flexibility that NDR allows. I am confident that my debt will be paid off in the time frame I was given.
Reviewed Feb. 9, 2018
I was highly relieved when organization take up my matter. My debt was over $80,000:00 but was reduced to minimal. Your organization was able to talk to my creditors and all arrangements was made for my creditors. All calls from my creditors was minimized.
Reviewed Feb. 9, 2018
I received very good customer services from both of the representatives that I talk to. They went above and beyond to make sure that I understand all the requirements and rules for the program that I'm enroll in. They are very friendly and helpful answering all my questions and make sure that I'm satisfy with the help that I get.
Reviewed Feb. 9, 2018
The staff was very friendly and answered all questions. They also responded quickly to my situation. I feel better knowing they are helping solve my debt situation. They went through all aspects of the contract and made sure I understood everything. They didn’t try pressuring me into anything.
Reviewed Feb. 9, 2018
The National Debt Relief team Oleg and Charles answered all my questions and made me feel right at home. I'm very pleased with the service they provided. Anytime I had additional questions both were eager to assist me and they reassured me that my needs would be met. I feel very comfortable turning my financial needs over to National Debt Relief.
Reviewed Feb. 9, 2018
Nice to know that there’s people who understand that sometimes people go through hard times and could use a little help and are willing to be able to help those who need it , because sometimes things get so overwhelming that things keep piling up and up.
Reviewed Feb. 9, 2018
National Debt Relief is Awesome, they negotiated my high debt balance way down low. Thank you very much and I will definitely continue to do business with you. I will also recommend friends and family to take advantage of your company so they can make ends meet.
Reviewed Feb. 9, 2018
The process has been so easy and respectful. This is a very hard and difficult process to go through. I am so thankful this program is out there to help. So far, I am very pleased with the service. Everyone has treated me with respect and assured me they would be there for the whole time!
Reviewed Feb. 9, 2018
Rachel ** was very helpful with helping with completing my application and answering any questions or concerns I have. She made sure I understood every paragraph in the contract. The young lady that was on the welcome call she also made sure I understood what I signed and informed me about the legal team that works with the customers if needed.
Reviewed Feb. 9, 2018
Calvin was one of the best people I’ve talked to about my debt. He understood what I wanted to get accomplished and with his help I feel 100 percent confident that I will finish this program and be on my way to good credit again. Thank you for everything!
Reviewed Feb. 9, 2018
Very happy with the experience, the reps were thorough and explained the information so well that I had little to no questions. The Reps were pleasant and professional. Now I await to see the product in action and expect good results and when things progress I will spread the good news. Lol.
Reviewed Feb. 9, 2018
.Ed was very informative, outstanding performance, knowledgeable, very quick-witted, answered all my questions, made me feel as if I was part of a team. I would recommend anyone who was in debt to use National Debt Relief. They sure did a good job for me and then Frank wrapped up everything very neat put a bow on it so to speak walk me through all of the important paperwork to sign. Again I recommend National Debt Relief to anyone in debt.
Reviewed Feb. 9, 2018
Fast, easy, flexible. Very much appreciated. This is a reliable organization that provides all that you need to feel secure to get your financials back on track. Really look forward to getting everything resolved prior to the 4 year mark and I am thankful that they have no early pay penalties.
Reviewed Feb. 9, 2018
Very helpful. Sue was awesome. She was very knowledgeable. She helped me with everything that I needed help with and explained to me the entirety of the program. Now I know exactly what to do when creditors call me. Also she helped me feel confident that I will be debt free in a minimal amount of time.
Reviewed Feb. 9, 2018
I wanted to give a big thank you to James ** for helping us get into this program! Very friendly and helpful! We look forward to getting our credit repaired. Incredible people and am happy I came across this company and specific program!!!
Reviewed Feb. 9, 2018
Everyone has been so nice to deal with and making sure that we understood everything. They walked us through everything and answered our several questions. Acceptance into the program was fast. Can't wait to be debt free thanks to National Debt Relief.
Reviewed Feb. 9, 2018
Very friendly and it is a great tool to get out of debt! I would highly recommend to anyone struggling financially. This program has taken a huge burden off of me. Me and my family won't have to suffer and struggle as hard to get ahead. I love the fact that someone is out there to help people who have fell on hardships.
Reviewed Feb. 9, 2018
Secure in understanding and very explanatory. Thank you for all the help in eventually being debt free. I look forward to talking or emailing in the future months, though hopefully not for anything that might go wrong. Very worthwhile.
Reviewed Feb. 9, 2018
I couldn't make my payments anymore and when I tried to do a debt consolidation thing, I was told that I had too much debt so I was put over to National Debt Relief. I started the enrollment online. They asked me questions, such as my income and I sent it back to them and then they gave me an amount that I would be paying every month. NDR has been helping me tremendously. I only have to make one payment now, which is a good change from having a bunch before. I just make my payment and let them do their thing. I have a total of five debts and so far, two of them were taken care of. I've had good results with everyone I've talked to and they've been very friendly and very nice.
Reviewed Feb. 9, 2018
We were barely keeping our head above water. I’m 62 now and my father died and left us a house and a mortgage, utility bills, real estate taxes and house insurance. Also, my husband hasn't received an increase in salary in over 10 years even though he has advanced in position. I researched debt relief programs and National Debt Relief was listed as number one in Consumer Affairs so I did some extra research about them. All reviews were very, very good.
NDR provided me with a debt settlement program. It was a debt relief from my credit card and selling the student loan for my son. My husband and I filled out forms and signed them. We sent it in and a lawyer was involved. They looked at our credit rating and all the names registered in that. Then, they wanted to know the balances and worked out a plan for us. The program had one credit card paid off half and another credit card was about 58% reduction. We just had those two since we started in August. NDR told us it will take four years until everything was resolved. Teddy did the contract for us. He is awesome and explains everything so well that even I understand it.
I have a degree in accounting but when talking about our own finances, I have a wall between understanding and fear. And I’m more on the side of fear than on the side of understanding. Teddy was very patient with me. We also got to talking about a lot of things. I don't stay on track easily but he went with the flow. He held my hand through the whole process and I liked that because it's all new to me. I can still call him anytime I need him and he's always there. I was extremely comfortable working with him and it was like working with a brother. But my brother is suing me, so it's better than that.
NDR scheduled a payment plan. I pay a monthly amount and they put it in an account that I can look online. It is easy to access and there is payment availability. When NDR come to terms with one of my creditors, they don't go with it but they call and tell me what the creditor offered and if I agree with it. I'm not exactly sure how they calculated my payment monthly but it could very well be that they are assuming based on experience how much they are going to be able to get relief from my debt and calculated out from there. There's a small fee that comes out each month. And the one that's 58% reduction was a huge credit card balance. They will never in the four years make that up in their fees. So, I'm so much better off working with NDR. Their fee is way under and a pittance compared to what they're worth.
I couldn't have a better experience. It hasn't been a year yet but I am thrilled that I am working with them. NDR is working so hard to help me. It has brought me a considerable amount of peace in that area. I did research other companies and their agreement means they can sell all my information and my social security number to other companies so I wouldn't go with them. National Debt Relief is the only company I would recommend to anyone else.
Reviewed Feb. 9, 2018
NDR has been very nice and helpful. Working with them has taken a big load off as we have health issues and expenses. We had a plan in place that we thought was going to work to get everything done quicker but we had some financial challenges that we weren't expecting. For example, one of our vehicles just stopped working and we don't have the money to fix it. Our vehicles are old and I need hearing aids. My brother lost everything, he stayed with us and we've been trying to help him. We've had one thing after another that has challenged us, but we're still hanging in.
We had to turn down some offers that we couldn't do. In addition, we still have things we need to do but at least, we've got hope that we're going to be able to do some of them. At first, enrolling with NDR was confusing but we slowly got used to what the process was. We had several negotiators, but only had a problem with one. We could not understand her as she talked too fast. She was young and we were old. The next lady who worked with us was very helpful, but they have all tried.
Reviewed Feb. 8, 2018
The representatives were very familiar with the process, made me feel comfortable and relieved. All was explained within details and clearly. Documents were easy to read and sign. All documents are saved including the legal support if need. Happy I called.
Reviewed Feb. 8, 2018
They did a great job guiding me through the process. I would recommend you to a friend. They were very professional. George ** was amazing and explained everything well. The welcome call went well and everybody was very helpful and made me feel comfortable in the process.
Reviewed Feb. 8, 2018
The representatives, my case worker, and other representatives were extremely helpful in signing me up and explaining the program. A+ rating from me. Answered all my questions and concerns. Helped me with the whole transition plus showed me all the support I have until I complete the program in 3.8 yrs instead of 30 years.
Reviewed Feb. 8, 2018
Matthew was professional and explained every step of the process! He was so efficient he was able to help my husband as well! We will be sharing this experience with our family and friends and give an excellent review. Thank you so much for helping us and Providing this experience and relief!
Reviewed Feb. 8, 2018
I was in desperate need of debt relief help and the folks at NDR came through for me when I had lost all hope. They contacted me right away and after giving them my info they set up my account in a about 30 minutes. I can't tell you how relieved I was to know that NDR is there for me and will represent me to the best of their abilities. Just knowing that I am on my way to getting my debt settled will help me sleep better at night. Thank you to Eugene ** and Shana ** for speaking with me and giving me the comfort and reassurance that NDR is there working for me.
Reviewed Feb. 8, 2018
My debt relief financial adviser Ms. Shards ** was outstanding... She explain everything In details... I am so happy. I was falling behind in paying what I owe... this program will make a difference for many Americans. I don't have to live paycheck to check anymore.
Reviewed Feb. 8, 2018
Very nice and considerate. Very helpful through the process. Answered all questions that I had and made sure I understood everything correctly. Gave me all necessary information needed to be successful. Everything came on a very timely manner, emails and phone calls, etc.
Reviewed Feb. 8, 2018
Having the thought of "nowhere to turn" is extremely scary. Through no means of my own and circumstances beyond my control, I fell into a pattern of accumulating debt. The advisor; Jose was extremely professional and knowledgeable. I give much credit to him and the company for the customer service I was provided as well as a sense of security, ie; yes you are here to help and educate. Although a bit overwhelming, I still felt a large weight lifted off my shoulders. We must all be responsible and remain committed to be an upstanding, and most importantly a well functioning individual. But sometimes we need help. Thank you Team for your interest in helping individuals like myself.
Reviewed Feb. 8, 2018
Excellent! People who are involved in my enrollment are friendly and really make sure I understand everything. They answered all the question I asked patiently. I hope the whole process of my experience with them will be the same up to the end.
Reviewed Feb. 8, 2018
Easy, very polite and informative. Helped me understand the process. Made all of the steps easy to understand and easy to follow along with the representative. I would recommend to a friend. They also made me feel at ease with the whole process and what will happen.
Reviewed Feb. 8, 2018
I'm very pleased with National Debt for resolving disputes that I have with certain bills. And for helping me to understand what's going on with my account. I would recommend National Debt Relief to anyone who needs help.
Reviewed Feb. 8, 2018
Everything flowed well: everyone was extremely nice. No unexpected hold ups. I had already researched, to find the best debt relief company, before contact National Debt Relief. The best part is that your fees are not upfront; as some companies are.
Reviewed Feb. 8, 2018
The customer service representatives that Assisted me in enrolling in the program were very helpful. They were patient and answered all of my questions and made this difficult situation a little less stressful to go through. I would definitely recommend this organization to others.
Reviewed Feb. 8, 2018
Overall it was great. It was very quick, very understandable. The people were very well at explaining the process. I was informed on to great detail on the process. Each person I spoke to was very understanding and patience and polite.
Reviewed Feb. 8, 2018
Both the representatives I spoke with today, Bryan ** and Felesha **, were very helpful and informative. I had many questions. Both Bryan and Felesha were very patient and answered all my questions. I hope the entire process goes as well as my first day.
Reviewed Feb. 8, 2018
I have just enlisted. This should be done at intervals during this process. The people that I have met thus far have been very courteous and knowledgeable and patient. I have found this to be a very stressful experience and they have been honest and answered my questions. They have also helped me to feel that I am trying to solve my problem and not run away from it.
Reviewed Feb. 8, 2018
Knowledge and care of customer service and agent!! They really seem to care about solving the issue that I had, very prompt on any question that I had. Good job to all! Have no doubt. Everything will work out. Thanks again.
Reviewed Feb. 8, 2018
Review for accuracy my profile, assisted in my log in to the portal. Verified the impact on my credit score. Offered the Legal representation service. Thank you for going over all items. Even clear instructions delivered and explained. Rep was well spoken, polite and kind. Thank you for reviewing the impact on my credit score and offering me legal representation. I look forward to resolving my debt load.
Reviewed Feb. 8, 2018
When I found them to enroll, I was actually looking to file for bankruptcy. I am so thankful that they were able to help me. This truly was an amazing experience, very helpful and nice people!! I highly recommend them for anyone drowning in debt.
Reviewed Feb. 8, 2018
It isn’t easy to ask for help to get out of debt. This is something I struggled with for a couple of years, I thought I could do it on my own but I realized I was in over my head. I finally swallowed my pride and reached out to NDR, and so far it was the best decision I made. The enrollment process went so smoothly, I work full time and cannot really talk on the phone while at work, Matthew made it possible for us to do a majority of everything through email. Going through the welcome call was also a very quick easy process. I look forward to getting out of debt and being able to start saving for my future.
Reviewed Feb. 8, 2018
Never would have thought I needed this service ever, but due to some issues, I had no other option. NDR was polite and nonjudgmental and the process was easy. At the end, I was excited and scared at the same time, but am forever grateful.
Reviewed Feb. 8, 2018
I was treated great with all questions answered and explanation of the program. I will be able to sleep at night now that I am receiving help to pay off my debt. I should have done this a long time ago. Being able to contact someone by phone is a comfort if I get worried about any problems with creditors. Thank you so much for your help. The employees I worked with were very courteous and professional. Also patient in helping with computer.
Reviewed Feb. 8, 2018
Everything was fine when speaking w/ Carter but when I had to start giving all my personal info (you know the stuff you aren't suppose to give over the phone) I became nervous. It has nothing to do with your people, it's just the world that we live in now. I anxious to start the process but know the next couple of months are going to be rough dealing with the phone calls. My thanks to Carter ** for trying to put my fears at rest.
Reviewed Feb. 8, 2018
National Debt Relief is very understanding & empathetic toward my financial situation. They are very informative & easy to work with. They are patient & do not make me feel like I'm being pushed to make decisions I'm uncomfortable with. Although my financial debt is out of control National Debt Relief makes me feel like I have control in paying it down.
Reviewed Feb. 8, 2018
Everything handled in a very timely manner. All information communicated efficiently. Everyone very friendly and willing to help and answer questions. So happy to have an advocate in helping to help with my creditors. Looking forward to being debt free.
Reviewed Feb. 8, 2018
The total experience of becoming a client was quite easy and affordable. Considering the fact of how much debt that was accrued by me and the timely, 28 months, and reasonable amount that I have to provide monthly then I would consider the experience so far as excellent.
Reviewed Feb. 8, 2018
We have tried very hard in resolving our debt on our own, but it had become overwhelming. Thank you so much for your help in this very trying situation. Your representative made us feel very comfortable with this decision to have National Debt Relief help us.
Reviewed Feb. 8, 2018
My experience was good, all my questions were answered quickly, in a professional manner. I have never applied for anything like this before so I’m still a little anxious about it, but I’m looking forward to being debt free in three and one half years.
Reviewed Feb. 8, 2018
There is a level of confidence that comes from the way the customer service agents speak. I like that. There are fears with giving up control of credit card debt, but I have faith I've found the right organization to work with. Fingers crossed for great results!
Reviewed Feb. 8, 2018
Looking forward to getting started with the program I was set up with to help me become debt free. I am hopeful that this will not be a long process. Thank you again for helping with this issue and helping me to a path of financial freedom and peace of mind.
Reviewed Feb. 8, 2018
Answered most all of my questions before I could ask them. They took the lead and walked me through everything. Everything was explained in great detail helping me in my journey to be debt free. I'm very hopeful this will help me get my finances back in order.
Reviewed Feb. 8, 2018
I was looking for ways to reduce my current debt, before filing for bankruptcy. This company has a very good team of people, that are ready to help with debt concerns. Very professional and would recommend to anyone that might have some form of debt.
Reviewed Feb. 8, 2018
I signed up about a month ago and after only 2 payments they settled out one of my accounts for $544 and I owed them $1200! Thank you National Debt Relief! Now I'm really excited to see what the future holds when I'm debt free in 32 months! I can't say enough positive things about them!
Reviewed Feb. 8, 2018
I was extremely overwhelmed with my debt. Did not which way to turn. It’s caused so much anxiety and stress in my life. National Debt Relief has been so amazing. The staff members are extremely supportive and informative. I can say that I am almost debt free and it has been less than a year. I highly recommended them.
Reviewed Feb. 8, 2018
Both representatives I spoke with were very helpful and informative. They were professional and understanding. The process was easy to understand and the documents were explained to me. I like that the documents are sent to me online and I can complete the process on the computer and by phone.
Reviewed Feb. 8, 2018
Very thorough and polite. Everything was explained in detail and they willingly stopped to answer my questions. A lot of paperwork but covered in a manner where I could understand. This helped me with a very difficult situation where I was stressed and I felt secure that they were giving me a viable solution to my issues.
Reviewed Feb. 8, 2018
Professional, knowledgeable and very clear. Marissa and team are awesome. I am very exited about my decision. Thank you for providing a plan that good for me. I am looking forward to working with the plan to be successful in this endeavor. Thank you.
Reviewed Feb. 8, 2018
This is a scary process. Both folks I spoke with provided accurate information, and made the best out of my situation. Not proud of getting in over my head. They worked around my schedule, and gave me ample time to review this major decision to get a second chance. I am extremely thankful for National Debt Relief.
Reviewed Feb. 8, 2018
I have had a great experience dealing with an uncomfortable subject. The company and the employees have been very informative. I would definitely recommend a friend. I hope the rest of the program is as painless and successful as the enrollment has been for me.
Reviewed Feb. 8, 2018
Very friendly service, very informative. They made us feel like we matter and that there is relief at site. My husband and I are very grateful to be able to find this company to help us out of debt. Our stress level has already calmed down and we are looking forward to a happy ending. Thank you so much.
Reviewed Feb. 8, 2018
It was a very easy process. Very friendly customer service. Took the time to help me understand everything I was getting into. They answered every question I had regarding the contracts and wording of the contracts. I look forward to becoming debt free with their help.
Reviewed Feb. 8, 2018
Lorraine is very thorough and professional. Answered all questions. Very helpful. I really felt at ease when speaking with her. Ours tones like this when stress is high that you need someone reassuring to talk to. Thank you Lorraine for your help.
Reviewed Feb. 8, 2018
All of the team members that I worked with were courteous and understanding. They exuded confidence and understanding of their work and the expectations of the program. I look forward to the continued support of this level of quality. Thank you!
Reviewed Feb. 8, 2018
Everyone I interacted with was very helpful and answered all of my questions. Nadirah ** walked me through the process and made me feel secure with signing up for the program. She responded to my email questions in a very timely fashion and I always felt like I had someone to go to with any and all questions.
Reviewed Feb. 8, 2018
From the first person I spoke to, to the last person, everyone was professional, non-judgmental, and friendly. All of the various digital forms were well designed and readable. So far, I am pleased. As I have just started, the actual debt reduction has not begun yet. Based on everything I learned from them, I expect that will go very well.
Reviewed Feb. 8, 2018
National Debit Relief associates have been very easy to deal with and they have been responsive to my situation. They have settled 2 of my 3 accounts in very little time and I look forward to being debt free. Can't thank them enough for their work.
Reviewed Feb. 8, 2018
So far I have been very pleased with this company. They have made this process very easy and I love that they are easily accessible. They have been able to answer all my questions and made me feel confident in this program.
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