National Debt Relief Reviews
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About National Debt Relief
National Debt Relief is one of the largest debt settlement companies in the U.S. Founded in 2009, National Debt Relief negotiates with creditors to reduce how much you owe on unsecured debts such as credit cards, personal loans, medical bills, private student loans and collections. It offers personalized plans to help you resolve debt, along with support from dedicated debt specialists.
Visit www.nationaldebtrelief.com- Free consultation with debt coach
- Free debt relief quote
- Numerous accreditations
- Professional and responsive customer support
- Easy enrollment process
- Fees can reduce overall savings
- Not available in all states
National Debt Relief Reviews
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Reviewed Feb. 20, 2018
I liked National Debt Relief from the get-go. They were straight up with what they wanted to say. I signed up with them and I’m still on the program right now but I'm almost done with it. My negotiators have been really good and they answered my questions. The only thing is if I miss a payment, they shouldn’t try to push for it.
Reviewed Feb. 19, 2018
I never expected such prompt, explanatory, and genuinely caring support from a debt relief service. I actually felt relieved within the first few minutes of my conversation with Clinton **. The whole process was very streamlined, and the advice, and instructions are clear and concise! I am truly grateful to National Debt Relief, and recommend anybody to take that first step to a better future, debt free! I really feel like you guys were there to take me the rest of the way and it provided some much needed peace of mind for me and my family in this stressful time! Thank you!
Reviewed Feb. 19, 2018
Very professional and helpful. From start to finish the process was quick and a huge relief. It is good to know that there is help when you get over your head in debt. With the ever-changing economy, there is help when you need it most. Thank you so much.
Reviewed Feb. 19, 2018
Thank you for helping me get out of debt. After my car accident and needing the time off to get rehab and see all my doctor appointment I was unable to work and could not pay my bills. National Debt Relief helped me so much during this critical time. Saved my life.
Reviewed Feb. 19, 2018
My experience was very informative. The advents went over everything step by step section by section. I’m very happy with the welcome phone call. This is another chance to rebuild my credit and this time is different. I will protect my credit history and score.
Reviewed Feb. 19, 2018
When enrolling with National Debt Relief, the process was efficient and straightforward. All aspects of what this company does was explained thoroughly by the agent that I spoke with, Tom **. When speaking with the Welcome Call agent, everything was explained again, to make sure I understood the process and program. So far, everything has gone smoothly and I believe that I'll have great success in eliminating all my debt.
Reviewed Feb. 19, 2018
From my first call to my last this evening, Shelly and Simon have exhibited not only the most professional experience, but were sure to reiterate anything I may have been confused about. They are an asset to your staff! Thank you so very much for helping me with this "burden". I have researched for awhile but you guys were worth the wait.
Reviewed Feb. 19, 2018
The only reason I am giving 4 stars and not 5 is that they kind of pushed me into getting another loan to pay off my debt. Originally they were supposed to settle straight through company. My best friend is going through this company and has never been asked to take a loan to pay off his $24000 debt. Kind of makes me feel like they are pushing me off and not taking full responsibility for themselves.
Reviewed Feb. 19, 2018
Michael ** was wonderful. He definitely made me feel like I was making the right choice. He was very helpful and understanding. He was very thorough in his explanations of the program and payment plan. He made me feel like a weight had been lifted off my shoulders. Thank you so much!!
Reviewed Feb. 19, 2018
Priscilla was great. Assisted me and worked with me via phone and email which I appreciated since I don't always have access to my phone. She explained very thoroughly. Monica was also great very efficient, she made sure I understood the terms.
Reviewed Feb. 19, 2018
Everyone has been so helpful and so reassuring. They I found many times at their main goal was to help me through this process. I feel like this was the best move that I've made in years! They explain the program so clearly and thorough. I would definitely recommend them to anybody looking to help their situation.
Reviewed Feb. 19, 2018
All parties concerned were very professional and caring. I contacted National Debt Relief because I was overwhelmed by my increasing debt. The agents explained everything clearly and read through the forms with me. I would be more than happy to refer them to a friend.
Reviewed Feb. 19, 2018
Very helpful! The rep was very good in explaining each step. I would recommend NDR to my friends and family. I got this company through my sis in law who is also enrolled in this program. She is very happy with this company. No stress!
Reviewed Feb. 19, 2018
A year and a half unemployed ruined my credit and racked up a massive amount of debt as I struggled to keep my head above water. I was embarrassed to tell anyone, and had conceded to paying on the credit cards for the next thirty years. It took a lot for me to admit to someone that I needed help, and it was very hard to get the courage to call NDR. Everyone was supportive, helpful, and understanding. They made the process quick and painless, and now I can finally set out in my new career without the specter of debt hanging over my head for the next thirty years.
Reviewed Feb. 19, 2018
Everything is very easy and straightforward. The process was explained clearly and all of my questions were answered without judgement. I am so relieved to have a path out of debt. I would definitely recommend this service to friends and family.
Reviewed Feb. 19, 2018
The representatives were very helpful upfront and honest about the best solutions to help me resolve my problems. I would definitely recommend them to other people who are in similar situations to mine. The representatives were very informative and went over everything before me making my final decision.
Reviewed Feb. 19, 2018
Great service. Very knowledgeable. Explained everything very clearly. Answered all questions that I asked. Gave me all info to make sure I understood. I will recommend to family and friends in the future. I am excited and relief to get my debt taken care of.
Reviewed Feb. 19, 2018
I am extremely pleased with the services and the accounts that I have resolved in such a quick period of time. I am one step closer to being debt free because of this program. My mind is at rest knowing that National Debt Relief is on my side.
Reviewed Feb. 19, 2018
Alex helped me out. He walked me through everything! Very nice! He did everything step by step and did not make me feel stupid. I appreciate that he broke everything down to me. I appreciate that he helped get the payment to 37 months making the payment a little lower for me.
Reviewed Feb. 19, 2018
Mr Allen ** and my welcome counselor were both extremely pleasant. They left no stone unturned and were able to answer all of my questions. Not only is this program taking a huge weight off my shoulders, but they made the entire process easy for me.
Reviewed Feb. 19, 2018
Doing great negotiating with debtors in a timely and positive results. Am very satisfied with the results. Will recommend this to anyone who needs to pay for their debtors at a reduced rate with their help. I am confident that their work is excellent.
Reviewed Feb. 19, 2018
Rita and Shelley - They were great, thorough and reassuring. I had so much doubt going in and now I have none. I am ready to be debt free! They were able to walk me through all the documents, what I should expect, what I should do and how to prepare. The team there did an amazing job.
Reviewed Feb. 19, 2018
I am beyond happy with my experience so far. It feels like the world has been lifted off my shoulders. My representative was personable and kind and so patient and ready with explanations to my questions. I can now focus on what it is important and not the everyday financial stress. Thank you!
Reviewed Feb. 19, 2018
I had a really nice experience both agents that helped me were very knowledgeable and helped me with any questions I had and clarify and made everything simple. Thank you for making my hardship simple and very convenient to my use.
Reviewed Feb. 19, 2018
Step by step easy instructions, easy to follow. Ronnie and Shante ware helpful and knowledgeable. Hope rest of this will go as easy. At this time of my life, this is the only way to get my heath back and stop worrying. I hope I will be able to complete this faster than 45 months.
Reviewed Feb. 19, 2018
This has been a very stressful process but the people at NDR made it painless! I am very pleased with their care and service and would recommend them anyone struggling with debt. I got to a point where I was losing sleep and after working with NDR, I can finally breathe!
Reviewed Feb. 19, 2018
My experience with National Debt Relief was excellent. Everyone I’ve spoken to handled my services professionally. Thank you. If anyone I know has the same issues that I have with credit cards, I’ll be sure to tell them of National Debt Relief.
Reviewed Feb. 19, 2018
Dionne ** & the specialist I later talked with were very helpful and courteous. They answered all my questions and were very patient while talking with me about everything concerning the program and what I needed to do.
Reviewed Feb. 19, 2018
Everyone I spoke to was very helpful, also put my mind at ease. Took the time to listen and proceeded in helping me with the debt that I'm in. I will recommend to all my friend that needs help with credit cards debt.
Reviewed Feb. 19, 2018
Very professional and friendly and even stayed late because of my work hours. Answered all my questions and simplified things I didn't quite understand and worked around my noisy house. It was nice to speak to a professional and friendly staff.
Reviewed Feb. 19, 2018
Reviewed Feb. 19, 2018
Great representative, explain all documents to me and help me with all my questions. So I will recommend this program to friends and family. I really like the way they explain this documents to me. Everything was very helpful, I would use this representative again. Thank You!
Reviewed Feb. 19, 2018
This program was very helpful to me. I am grateful I heard about National Debt Relief! I experienced great customer service and friendly staff when they assisted me on calls. I will gladly recommend to others! It has definitely saved me from going even more in debt!
Reviewed Feb. 19, 2018
While looking around for debt consolidation assistance, you were recommended as #1! I'm eternally thankful, as your program will allow me to be debt free in less time than anticipated. Looking forward to a better future for my family and I!
Reviewed Feb. 19, 2018
The debt program has worked well for me and National Debt has done an excellent job on getting my debt paid off at a fraction of the original amount owed!! I would definitely recommend to my friends and colleagues if the time came that they needed assistance!! Great Job.
Reviewed Feb. 19, 2018
Positive experience. They are delivering on their promises to help me to achieve my goal to be debt free. I always feel comfortable to ask questions knowing that they will go the extra mile to make me feel at ease with my concerns.
Reviewed Feb. 19, 2018
Everyone I have spoke with was great and professional. Brian ** and Paul ** both have set up with a great deal. Answered all my questions and I have received all documentation and information needed. Thank you.
Reviewed Feb. 19, 2018
This company was wonderful to me. Such a stress reliever. So professional. Did not make me feel like a terrible person for being in such a financial mess at my age. I can actually sleep at night. I am getting married this fall and did not want to bring this huge debt into my new life.
Reviewed Feb. 19, 2018
Everyone I've spoken to at NDR was amazingly professional, sympathetic, and kind. I felt totally comfortable going through the process, and feel they did a great job understanding me and helping me understand the process. I would definitely recommend them.
Reviewed Feb. 19, 2018
Walked me step by step through the entire process, making sure that I approved each and every action. Already approved an offer for one of my creditors! Strongly recommend National Debt Relief for anyone looking to get out of staggering debt!
Reviewed Feb. 19, 2018
Chrystal ** was wonderful! She is very friendly and made me feel comfortable discussing my finances. I would recommend her to anyone. Welcome was by Jake. He was very thorough in the description. I will definitely recommend NDR to family and friends.
Reviewed Feb. 19, 2018
I was surprised and pleased with the patience of the person that was helping me out. I especially liked that he went through the contract with me and made sure that I fully understood what it was saying. I'm looking forward to the months to come.
Reviewed Feb. 19, 2018
NDR has treated me and my situation with compassion, caring and professionalism since the day I called. I am very shy and find it difficult to make phone calls, but they made it easy. They have helped me in dire financial circumstances to work out a doable payment while negotiating on my behalf with all creditors. They are lifesavers. I highly recommend them.
Reviewed Feb. 19, 2018
Everyone I spoke with made sure I was as educated as possible about my decision to resolve my debt. They reviewed all my eligible accounts, made sure I knew which accounts need to stay on, and how I can live a debt free cash only lifestyle. I am happy with my decision, how informational and friendly the staff was, and just hope I'm out of debt as soon as possible.
Reviewed Feb. 19, 2018
Karen ** made me feel so comfortable and I didn’t have to ask my hearing husband to help me since I am deaf. Karen was willing to work with me and make it easier for me to communicate with her. I felt proud of myself for being able to accomplish something like this on my own without my husband. Customer Service was great too!
Reviewed Feb. 19, 2018
So far, this program has been really open and transparent about the process. They don’t sugarcoat that your credit is going to take a hit initially. They let you know what’s going to happen, what to expect and are really easy to talk to. They give you the resources needed to help field collection calls and offer legal assistance if it comes to that. I think once I complete this program, I will be in a much better place financially and can look forward to the rest of my life without debt looming over my head.
Reviewed Feb. 19, 2018
Both representatives I spoke with were very helpful. They made it very easy to understand and assured me things would work out great. I am glad I decided to call National Debt Relief. It's a very scary step to take but now that I've called and got the ball rolling I feel much better.
Reviewed Feb. 19, 2018
Very refreshing to have representatives treat you with kindness and respect during a difficult time. I was terrified to start this process, but the representatives with whom I spoke answered all my questions and made me comfortable with taking the first steps.
Reviewed Feb. 19, 2018
The only stress came when I was waiting to be approved for the assistance. George ** did a Great job and was able relate genuinely to my problem. After approval, the ball was on my court and I was able to do my part and tackle the problem as part of a comprehensive solution that was presented.
Reviewed Feb. 19, 2018
I had a welcoming experience. No one I spoke with shamed me rather they helped me find a solution. I applaud their professionalism and I would recommend to others. Thank you for helping me get debt free! I feel hopeful and will do my part in making this a success. Thank you so very much!
Reviewed Feb. 19, 2018
The settlements were surprisingly Great... I'm so pleased with them. Hopefully the remaining ones will Be as good. I've still been getting calls from Wells Fargo, Credit Bank and the bank that you dealt with on the others that have settled. I'm really looking forward to the time that they are all complete. National Debt Relief has done a excellent job so far and I appreciate you.
Reviewed Feb. 19, 2018
Great knowledge of the business and was able to answer all of my questions. Gave me good information on what to expect, the affordable monthly payment, no upfront fees and in about forty-eight months I should be debt-free.
Reviewed Feb. 19, 2018
George ** was the person that help me and he was more helpful than expected. He gave me everything in great detail explaining what is right to do on my situation. He was great on building trust. Also my welcome call was very simple and helpful as well.
Reviewed Feb. 19, 2018
Enrollment process went smoothly. Mr. ** was professional, patient, and very knowledgeable. I must admit though that this process is a little stressful since we do not have any guarantee that the creditors will want to reach an agreement. Also, although I am 58 years old and have paid off over 40,000 in student load debt and about a decade ago paid off all creditors and to this date have never missed a payment, my credit score is still very poor! So some things are certainly a mystery to me; however, Monica and Mr. ** were very helpful and explained as much as they could. At this point I would expect my already low credit score to get even lower but hopefully an agreement can be reached with these creditors... God willing!
Reviewed Feb. 19, 2018
My experience was very pleasant and easy going. The contact people were very helpful. The experience was what I would say was Painless. I figured it would be way harder and more invasive than it was. I talked to Steve ** and he was very patient and helpful. I thank him for making this bad situation that we put ourselves in better more hopeful spot in our lives.
Reviewed Feb. 19, 2018
National Debt Relief has taken away a big headache I had. I sincerely would recommend it to somebody. They have broken down a big chunk I owed on my credit cards. I don't have debt collectors bothering me anymore. I feel I can be free again. I made a wise decision in choosing National Debt Relief!
Reviewed Feb. 19, 2018
Everything was very clear about what their responsibilities are and what steps I need to take. They do everything as promised. On my way to be debt free and they make it so easy! I'm so grateful to have found this company to help me fix the wreckage of my past and to find a company that is so communicative about what is going on in my finances.
Reviewed Feb. 19, 2018
Getting a loan, was easy and hassle free. l don’t think I meant to get a loan the evening l called but one thing led to another and the process was so easy and sensible that everything just fell into place and now l'm on my way to being debt-free.
Reviewed Feb. 19, 2018
I was skeptical when I first called to see if they can help me as I had quite a credit cards under my name and I felt like I was drowning and not being able to pay off. But from the 1st person I spoke to present they have always being helpful and friendly. As of now they have settled almost half of what I owe. I just got laid off and was wondering how I am going to pay my monthly fees and I called them and asked what they could do and if I could pay half of what I was paying until I find a new job and they helped me sort it out. I am glad I made that call last year.
Reviewed Feb. 19, 2018
With one phone call, I was able to accomplish to set up my finance consolidation goals. The representative was very knowledge and extremely helpful answering all my questions and concerns during this difficult financial hardship I'm going thru and he certainly helped me get thru the initial process.
Reviewed Feb. 19, 2018
I have three kids and it was just hard to get out of debt. It seemed like everything was just pure interest and I wasn’t going anywhere. It just seemed like I was going to be stuck with this for a long time. But I eventually want to get my house and get a better future for my kids. I went online and National Debt Relief was rated number one. I was like, “Hey, I might as well go with the best.” I called in, someone spoke to me, and they asked me what debts I had. I got a couple of calls basically trying to just get information, where I'm at, and trying to figure out what worked out best for me with my budget that they can work with to pay off my debts. The enrolment was pretty easy. The main thing was just the decision-making of whether I wanted to be in it or not because I know that it affects the credit score. But I do know that also in a couple of years, I'd be able to resolve this, try to build my credit up again, and at least be out of this.
There have been a couple of companies that have called and tried to sort out that debt for me to see if I can pay half of it and so forth. National Debt Relief has been working with me to get that done. At first, it was really hard because I got calls from companies that I owed. It was just hard for me to share with them why I'm not paying and so forth. Now, things have gotten a little bit calmer, so it's better because they’ve already sent me the collection letters, which I have already sent to National Debt Relief. They're already taking care of it. I'm getting fewer calls, which is great.
I had roughly about seven payments that I had to pay the different credit card companies and loans. Sometimes I forgot to make the payments and I would have to pay a late fee on top of my payment. Right now, what happens is that they just get deducted from my account and I don't have to worry about anything. It's just like one payment and it's done. It's just so much easier for me. I'm pretty happy that I have a few more payments left on a couple of cards and then that account is closed. I still have a long way to go but I can see progress. I can see something happening and that’s great for me.
I feel great that NDR has been working with me. I feel like I know them and I could call them. And things get done really quickly. I was a little concerned when I started getting collection letters and they were like, “There's nothing to worry about. That’s just part of the process. We'd work with you.” It's a really easy process and the only thing difficult for me is that I don’t even want to look at my credit score right now. But it was going down anyway because I was missing payments and I was falling behind. Also, I know that soon in the future, it's going to be okay and right now, it has helped me with my stress.
I'm able to financially be a little bit better so that’s good. I have noticed that change. Overall, I'm happy with the program and that NDR is doing a great job. It's great for people that are stuck that think that they can never get out of debt. It's peace of mind to just make that one payment and know that they’ll take care of it for you.
Reviewed Feb. 19, 2018
I got several different loans and I was leery because it was just the way everybody stole identities. A friend of mine said that they used National Debt Relief before so I read on it and saw who was legit or not legit. I availed of their settlement program and it's been a good experience. I called their 1-800 number and their rep and I went one on one. We walked through it for an hour or so then he got my information. He said he was going to call me back to see where I was at and what they could do. He called me back when he said he would and we took off from there. My payment with them is bi-weekly.
Before I as with National, I was stressed thinking what I was going to do and how I was going to pay for things. Also, my wife got sick and it was just one income in. I was borrowing from Peter or St. Paul and it caught up with me finally. I was stressed. With National, they were able to settle four accounts already and it was like a monkey off my back kind of thing. Experience-wise, I would tell others that if they are having issues, National is the way to go because their credits are going to be messed up anyway so try to fix it as best as they could and try to get out of debt.
The only thing was National told me to send them any paperwork that I get. I got one from Chase and I told them that I kept on getting a call from Chase Bank. National told me not to answer the calls if I didn't want to. I told National that Chase also offered me a settlement and that they told me they didn't settle with debt relief people. Chase had also been sending me letters telling me that they could settle for a certain amount. National said they talked to Chase. The thing, however, was there was always somebody different that I talked to so I don’t know if it’s true or not. I’ve never heard anything from National on that like if they reached an agreement with Chase or not. Sometimes I wonder if I should go by myself and settle with that.
Reviewed Feb. 19, 2018
We were over our heads in debt. I enrolled in National Debt Relief's program and the process went fine. We’re just six months into it and everything has gone fine with the negotiators. They answer my questions and they tell me what’s going on if there were any changes. They call once in a while and I try to call them once a week, too. I wish I could pay less because we’re in the hole every month. The payment plan that they set up is more than we can handle. If the money was less a month, it’d be better and easier for us. They made it less for two months but that was it. Still, I'd tell my friends that NDR is an option to get to.
Reviewed Feb. 19, 2018
National Debt Relief handled our situation good. They've settled on about two or three accounts already in a short amount of time. The process was fast. I just called in or emailed in my information and they called us back within a day or so or emailed us back the next day. They asked for our information and then pulled up everything about our credit or our accounts as far and all the accounts popped up -- the total of the cards and how much we would pay. And then they even brought the payment down to a reasonable amount like they let us split it every two weeks, instead of being a lump sum one time a month.
And then we had some notarized paper emailed to us. We got them filled out and they explained everything how it was going to go and so far it's been pretty good. The negotiator actually knew what they were talking about and what they were doing as far as doing their job and which way to go and made it easier for us to get out of debt. And they were knowledgeable.
I don't get bills from the company they settled with anymore. And then the one that I do get they told me just to go ahead and ignore him because they're taken care of anyways. So they're getting paid regardless. With National Debt Relief I pay like $275 every two weeks, a total of like $550 a month. But before them with the cards and loan I would pay like almost $900 so that was saving me almost $400. National Debt Relief is not perfect but they're pretty up there. They took care of me.
Reviewed Feb. 18, 2018
I lost my job so it made it difficult to pay bills. I inquired about getting help and NDR was the first one that called. The enrollment process was complicated. They kept on calling the first time but it was okay. The interactions with the negotiator was a little frustrating since they kept asking me if could I put more money in other than the $515 I'm already paying, and that bothered me. If I could put more money in than $515, I wouldn't be in this mess. Our agreement is not to put more money in and they back off of it. Then they wanted to offer me another deal. I pay them a certain amount each month and they were supposed to settle my debts for less money than was on the credit card originally. They settled two debts right here and they had agreements on two more this year but then I got sued. They have to court so they dropped those and NDR is trying to get the court thing settled.
However, I made a mistake in going with them but I'm stuck with it now. I probably should have done more research and should not have entered into it as fast as I did. It's my fault. I wish I just gone ahead and declared bankruptcy. I get 1099 for anything that is written off and that's income to me that I cannot afford. If I had just declared bankruptcy, I probably would not be going through that. But at any rate, they're doing okay and they were always courteous. Their customer support was good.
So far, the cost to me raised the quality. Hopefully it'll be better, maybe they'll settle it for less damage to my credit than declaring bankruptcy would have. NDR has taken the relief of having creditors call me constantly. I told most of them to contact NDR and even though a lot of them say they will not deal with them, they say it's better to deal with this company. I would tell others to do some research and make sure that's what they want to do instead of declaring bankruptcy.
Reviewed Feb. 18, 2018
I have nothing but the utmost respect for everyone who dealt with at National Debt Relief. Very professional service and wonderful support. They will answer any of my questions and return my phone calls. Happy that I went with NDR solution. Can't say enough regarding their service.
Reviewed Feb. 18, 2018
My experience so far has been great. The associates with National Debt Relief keep in constant contact when anything changes or when debts are paid off. I wished I could have found them faster! Thank you for the great work! I would definitely refer NDR to others.
Reviewed Feb. 18, 2018
It was a pleasant experience to talk to someone with a understanding attitude and willingness to help. The response to requests and applications was quick and efficient. All electronically handled paperwork was easy to understand and made things a lot easier. Will definitely recommend!
Reviewed Feb. 18, 2018
I was happy to hear that they resolved one of my debts it seemed faster than I thought but happy to hear waiting for more debt to be resolved. I was recommend this company from friends so far so good. They said they had more debt than us and was taken care of in what seemed like a reasonable time period. Thanks debt relief. Keep it going strong.
Reviewed Feb. 18, 2018
My experience was excellent. My friend told me about this. I couldn't believe how easy and helpful this was. The service was great. I am stress-free. Thank you. I never would be able to pay these off. I have always had excellent credit. It was a tough decision. Debt Relief made it easy for me.
Reviewed Feb. 18, 2018
I have just signed up with National Debt Relief. I am very satisfied with their service so far. Everything has been explained to me in great detail. All my questions have been answered. Everyone I have spoke to has been very professional and kind. Thank you.
Reviewed Feb. 18, 2018
I had over $10,000 in debt and I was struggling to pay even the minimum amount. National Debt Relief was recommended to me. I was trying to get a loan to try to pay off some of them and the person I was talking to at the loan company told me to give NDR a call. I got into NDR's basic program and the enrollment process was quick and easy. They checked all information and they were superb. They were very straightforward with everything that they have explained to me and they were really very genuinely nice whenever I call or need information or if they have anything to impart to me with anything new. National Debt Relief is definitely a route that I would choose to go again if I'd be in the same situation.
Reviewed Feb. 18, 2018
Eight months ago, I enrolled with National Debt Relief and the process was all over the phone. If I had a question, I emailed them and they either emailed or called me back. They predetermined my payment and that’s what I pay every month. Then they call and get our debt lowered and then that‘s what we’re paying. Their fees are a little expensive but they've been holding up their end to the bargain. They've got our debts reduced pretty good and the program has paid off a few things. Everything has been good.
Reviewed Feb. 18, 2018
Somebody told me about National Debt Relief and said that I should try them and I did. I have debts and they made a plan for me. They took care of a couple of items which was good and nice. I got two and a half more years to finish the program. Every once in a while, I would hear from them and they kept me up to date. Their reps were good and they told me what they were doing. I don’t understand a lot of stuff, so they explained it to me. Working with National Debt Relief took one thing out of my back. Overall, my experience was good.
Reviewed Feb. 17, 2018
We are in the beginning stages of the debt relief. Within 5 months, there has been 3 settlements with debt companies. We are thrilled to see some resolution this quickly. Our relationship has been very professional yet caring. Excellent in keeping us in the loop, we feel safe with them handling our finances.
Reviewed Feb. 17, 2018
In October of 2017, I contacted National Debt Relief and listed 7 creditors. It is February and I now have 3 creditors that have worked with National Debt to come to an arrangement with 3 of my creditors. I have made arrangements with them to make payments that will help speed up the process.
Reviewed Feb. 17, 2018
After several searches to find the most reputable, effective and efficient Debt Relief I heard of NDR and my first attempt contact with the representative was awesome and was detailed about the program. After a walk through the requirements which was easy and opted to join in the program. Great job NDR.
Reviewed Feb. 17, 2018
I just started the program but so far I think it will help me a lot. Customer Service has been very helpful in explaining what your company does in order for me to meet my goal. I would recommend this program to other people. My New Year resolution is clear up old bills.
Reviewed Feb. 17, 2018
They are professional and they listen to our situation and they do their very best to help and see us through the process. They answer all our questions even those after the initial set up of the program. It was recommended to me and we would recommend to others.
Reviewed Feb. 17, 2018
The enrolment procedure has been straightforward. With all information provided... I've been given all the tools to go forward with this process to get debt free. My goal is to be debt free and to stay that way. I will celebrate that day.
Reviewed Feb. 17, 2018
After several months of worrying if this program was going to truly help me pay my debts, a light has begun to shine. Actually, a huge bright solar flare flashed across my horizon of financial future. The two accounts that are being negotiated are already phenomenal. So. It is beginning and my fears are rapidly fading away. Thanks to a dedicated group of people who carefully work for those who need extra help to pay debts and gain control of there budgets once again.
Reviewed Feb. 17, 2018
So far my experience with this company have been ok but if I had to do it over again I would have settled with the companies myself. Too many unnecessary fees which amounts to a lot of wasted funds that could have gone toward paying other debts.
Reviewed Feb. 17, 2018
I was recently notified that National Debt Relief had resolved a debt for me. I am very pleased they were able to resolve this for a far lesser amount. They handled everything for me. Thank you. I look forward to the next settlement!
Reviewed Feb. 17, 2018
My experience was most wonderful. Yes I would highly recommend National Debt Relief. The representatives were highly professional and pleasant. They explained all of the details of the agreement very clearly. I am looking forward to becoming debt free! Thank You.
Reviewed Feb. 17, 2018
So far everything has been very streamlined. The website is easy to read and understand. The representatives have been very informative. I am anticipating good results within a few months and hopefully I will have more positive things to report in the future.
Reviewed Feb. 17, 2018
I am very pleased with National Debt Relief. The customer service is extraordinary. They are polite, informative and quick to resolve inquiries. They have exceeded my expectation in 10 months settling half of my debt. It is such a relief.
Reviewed Feb. 17, 2018
Everything went smooth and everything was detailed and explained. Each representative was professional, courteous, and accurate, making sure I had everything correct. They were very detailed and made sure to ask if I had any questions, and made me feel like I can always ask if I need clarification.
Reviewed Feb. 17, 2018
Yon is very pleasant to talk to, easy to understand, very informative, courteous, educated, accurate, reassuring, confident, respectful, thorough, & caring. This has been a great experience so far. Am looking forward to working with him & paying my debts off. Thank you so much.
Reviewed Feb. 17, 2018
Very informative, very nice and willingness to offer help. The representative was very polite and patient. Very knowledgeable. Made sure I was comfortable and know what was going on with my credit. Very in depth description and letting me know my credit will get worse before it gets better.
Reviewed Feb. 17, 2018
I was able to pay all the bills before, but I was struggling. National Debt Relief provided debt consolidation for my credit cards and bills. My negotiator, Alex, was very kind, concerned and knowledgeable. He kept me informed about what he was doing and I was very comfortable working with him. The payments were set up on a bi-weekly automatic pay. I'm about six months into the program and I'm able to pay my bills better now.
Reviewed Feb. 17, 2018
I got National Debt Relief to try to negotiate a reduced amount for bills that I owe. The enrollment process was easy and they've been successful in negotiating all but one so far of my bills. And it's to half or less than half of what I owed and I'm anticipating being done by end of March. I like that I can talk to somebody. You don't feel like you have to push through a bunch of buttons trying to find somebody to talk to. I like that part. And they seem interested in helping when you talk to them. They're just like, "Oh yeah, sure, sure."
Every now and then they'd call and ask if there was a change in my financial situation if I could add more. But I never felt pressured or bothered to pay more than I needed to. I felt supported. I always feel like they were working to as oppose to like they were doing it as a favor. I just got that feeling of, "Oh yes, what can we do to help you?" I just felt confident. I have the comfort of knowing that things are getting taken care of where before I felt like I was never going to find an end. National Debt Relief is like a light at the end of the tunnel.
Reviewed Feb. 17, 2018
I wanted to get down on my debts and finish paying them off. I was doing my research and I liked how National Debt Relief's program works. I just have to deposit my money and then I have to figure out which consumers I want to pay off first. I have to customize the plan according to my budget and how I want it paid off. They ask me first before they go and negotiate or who I want to pay off first. It's pretty flexible. They give me a cost analysis of all my income to debt ratio and then I go from there so it doesn't hurt me. And if I needed extra money to put in somewhere, then I'll deposit it accordingly. It's a very realistic goal. I was kind of leery at first but I already had some of my bills taken care off and it's good. I'm good with the program, but the waiting period is the one that throws you off if you're not used to missing any payment and you're getting people to call you.
Reviewed Feb. 17, 2018
National Debt Relief has been really helpful. I had a lot of debt and I needed help to start cleaning up my debt somehow. I called them and they pulled up my information and then they checked if I’ve qualified and I did. They made sure that I had enough debt so they could help me out. Every time I asked a question, NDR's negotiators helped me out. They were able to negotiate with the credit company and pay off some of my debts. The cost is good, too. NDR based my payment plan on my income and what I could afford to pay monthly. And working with NDR gave me a little bit of relief. I would recommend it.
Reviewed Feb. 16, 2018
Reggie was the initial person that helped me with the application process, he was really great at explaining how the process worked, and very patient with me even though I was a bit irritated. Thank you gm for having someone so experienced in how they communicate with people and explain what it is you do and how you do it. Then I received a welcome call from Nico, such a sweetheart, he went over everything and made sure I understood, how the program works and assured me that they are there to help. I’m very comfortable with signing up after talking to them. Thank you.
Reviewed Feb. 16, 2018
Everyone was very professional. They took the time to answer all of my questions. Excellent customer service. I felt like a weight had been lifted. I would recommend this company to everyone who is in over their head. They made me feel safe and secure.
Reviewed Feb. 16, 2018
I am nervous but happy. Everyone has been nice to me and explained things well. I hope this program works for me and both gentlemen I talked to made it sound like I would. We even laughed a couple times. I am hoping for the best. I want to be debt free and I will never get this far in debt again.
Reviewed Feb. 16, 2018
She was proficient and professional. She went through all the contract that we created and signed with Ariana ** quickly and efficiently. We appreciate all the help. We are breathing a sigh of relief at being able to actually do something about out debt. Thank you!
Reviewed Feb. 16, 2018
Your reps that helped us get setup were great! Smooth sailing so far. Rachel was super nice and answered all of our questions quickly and concisely. Account setup was started and complete in a 24 hour window. Very fast and friendly.
Reviewed Feb. 16, 2018
I had a great experience. Call takers are very informative and professional. I felt very comfortable doing business with them. I feel like I am making a great decision using National Debt Relief to help with my financial situation. Thank you to the staff.
Reviewed Feb. 16, 2018
I am pleased with my experience so far. Mind you, I've only gone through the application and enrollment processes at this point, so I've yet to actually go through the negotiation and remediation processes, so it's too early to offer a review of those services. But, I can tell you that the NDR personnel that I've worked with so far are courteous and professional. The information is presented in plain language with plenty of opportunities to ask questions and opt out, if need be.
Reviewed Feb. 16, 2018
NDR is very thorough with the application process which I appreciate. They took their time to explain everything to me for transparency. I also have copies of the documents being signed via e-mail. What I really like about the program is that they got you covered from end-to-end.
Reviewed Feb. 16, 2018
The customer service representatives (Priscilla & Jake) were very helpful and polite. They were able to answer my questions and told me I could call back with any additional questions in the future. I have not had a negative experience thus far.
Reviewed Feb. 16, 2018
I had 3 accounts settled by NDR with feasible monthly payments much to my relief. Customer service has been great up until my final account. I very reluctantly made a large sum payment and gave NDR my last dime to make a sufficient settlement possibility. Unfortunately I did so under the ill advice of the NDR representative who despite hearing my adamant claims that any future payments would be extremely difficult (if not impossible) if this deal didn't finalize my account advised me to continue. I told her that the lump sum I am providing is the money all of the future payments I would be making would have come from. I hesitated after seeing the list of future payments which she claimed were only under a 'verbal agreement' and could change. She then advised me to continue with the large sum deposit.
Now still I owe an amount comparable to the large sum I deposited. I am losing the place that I live and burdening family members again due to the monthly payments ahead. I will probably lose my car. Two months of having no money but being so relieved that my debt worries are over... gone. NDR did assist me with payments on this. However it has yet to be seen whether or not my final settlement will be voided or not, based on the limited payments I can now make. Representative should have advised me not to continue because the fees collected by NDR would be close in amount to the large sum payment I was making. It was a mistake to think that NDR would exercise such caution.
Reviewed Feb. 16, 2018
VERY satisfied with everything. Service reps informative, answered questions, & put us at ease in knowing we were doing the right thing with the right company. I would recommend to anyone with debt & needs help.
Reviewed Feb. 16, 2018
Everyone was very helpful and explained everything well and that it could be understood. Both of the persons I spoke with was very plain and described all options well. They both were very nice and really wanted to be helpful and they seemed like they were on my side.
Reviewed Feb. 16, 2018
I was very pleased with the way the reps helped me with any questions. This is something that, I have never had to deal with anything like this before. And how they were so helpful with anything I didn't understand. Very nice and well mannered people and seemed to be very knowledgeable about everything involved with my account. I'm looking forward to working with everyone that would be involved with this in helping me. This is going to be a big relief off me. Thank You for all the help.
Reviewed Feb. 16, 2018
I called to request that my payment be adjusted this month by 5 days so an unexpected medical bill could be paid. I was told that it would make my account go into a negative balance. As only one of my creditors are being paid I do not understand how this was possible.
Reviewed Feb. 16, 2018
Very happy to be part of the National Debt Relief family. My representative was very nice and kind, knowledgeable well as respectful. Also though my case was very difficult one; he made me feel like a human being opposed to just a number. He made this transition very easy. The welcome call, that I received from your company they were just as awesome as the representative.
Reviewed Feb. 16, 2018
I have been very satisfied with National Debit Relief. This has taken a huge burden off my shoulders. I highly recommend that everyone think about working with National Debt Relief. Never think you can not get out of debt. Cause if I can, then you can.
Reviewed Feb. 16, 2018
I am very happy with working with National Debt Relief all the people I have spoke to have been very understanding and helpful you can ask them any questions and they have answers you can understand I am very happy to be working with them.
Reviewed Feb. 16, 2018
Everyone was so patient and kind! Thank you Doug for being so patient with me! They waited until I had all my information and they walked me through the process. I am glad to be on my way to being debt free.
Reviewed Feb. 16, 2018
Glenn did such a great job! Wonderful personality and made a tough time a lot easier for me. He was wonderful throughout the whole process and very knowledgeable and caring! I am so thankful Glenn helped me out! I wish I had chose to do this a lot sooner.
Reviewed Feb. 16, 2018
Super friendly and very helpful in this terrible and difficult time. We thank you for all of your help. I look forward to working closely with you all to resolve this tumultuous time. Thank you again in advance for all of your assistance.
Reviewed Feb. 16, 2018
Very professional, courteous and knowledgeable. I trust that they have my best interest in mind. All aspects of the program were explained in detail and all questions were answered to satisfaction. I am very satisfied with choosing National Debt Relief.
Reviewed Feb. 16, 2018
My experience here today was AWESOME. What a relief to know that this is being taken care. Light at the end of tunnel. The counselor and everyone else, was very informative and answered all my question to my satisfaction. Thank you again for your help.
Reviewed Feb. 16, 2018
I called National Debt Relief in an attempt to see if I could get out of debt before my daughter becomes old enough. They did a good job on informing me about what I could do, and how to move forward to make sure that I will be debt free In as soon as possible.
Reviewed Feb. 16, 2018
They have been very professional and their representatives have been very supportive throughout the whole process. They always keep me updated on all my debt and contact me immediately when any issues arise. They also are very encouraging in the effort to be free of my debt and I thoroughly appreciate that.
Reviewed Feb. 16, 2018
Had two maxed out credit cards and couldn't afford to pay the minimum anymore because the interest rate was so high. Had to get help and this place really did a great job of reducing my debt and negotiating with my credit card company giving me peace of mind and something that I could handle on my own. Worth it to get you out of debt fast.
Reviewed Feb. 16, 2018
Very thorough and detailed explanations of everything. Everyone was very knowledgeable, helpful and patient throughout the entire process. They walked me through all of the aspects of the contract/ documents, answered all of my questions and provided me with reassurance. They know a lot about working with creditors and how to rebuild your credit and get you to a better place in your life.
Reviewed Feb. 16, 2018
National Debt Relief has been a lifesaver for our family. They have done everything they said they would do and more. In a very short time they have reduced my debt by over 20%. If things continue we will be out of debt much sooner than expected. Thank you National Debt Relief, We would recommend you guys to anybody. You get 5 stars and a 10 out of 10!
Reviewed Feb. 16, 2018
Phone representatives were clear and informative. Emails were easy to comprehend. Since negotiations with creditors still in process and my monthly payments to National Debt Relief have yet to begin I can't comment on that until later. It appears that I will be debt free within 36 months which is good, especially if I live that long!!!
Reviewed Feb. 16, 2018
Very easy and reassuring, they were nonjudgmental and very patient going over all forms, I picked them because of the BBB rating. Hopefully this process goes smoothly. I can't wait to become debt free. They explained everything to me and will always be available if I need them.
Reviewed Feb. 16, 2018
The staff of NDR have been nothing but amazing. So quick to answer questions and try to give you as much peace as they can with the process of becoming debt free. Didn't give 5 stars because we are just beginning the process so I don't know how smooth or how well it will work. Still quite nervous.
Reviewed Feb. 16, 2018
I am so glad I found National Debt Relief, they have turned my finances into something we can handle now. The experience has been great! Highly Recommend!! Just give them a call or go to their website. You'll be glad you did! I don't stress anymore! Thank you, NDR.
Reviewed Feb. 16, 2018
To date the professionalism and courtesy extended me were of the highest caliber! Both Ben **, and Harry at WELCOME CALL were very courteous and professional in providing information and in answering ALL questions asked of them. Refreshing to talk to someone that both understood and spoke English fluently, especially regarding a service of this magnitude.
Reviewed Feb. 16, 2018
Very helpful. And nice people. Anika always got back to us quick and was very nice to work with. People explained things in a nice and easy way. So that we could understand everything that we need to know and helped us get things taken care of in a timely manner.
Reviewed Feb. 16, 2018
You are a great company and I am looking forward to being debt free. I appreciate all of your assistance in helping me to resolve the debt that I owe to my creditors. This will be a great new beginning to financial freedom for my family. Thank you.
Reviewed Feb. 16, 2018
They are very professional and only contact you when they have resolved an account for you. They make the process so much easier o for me! Less stress and frustration for me. I am able to continue working on other things as they go back and forth with debtors for me. They always give me the options to accept or ask them to go back again.
Reviewed Feb. 16, 2018
I was very hesitant to go this route but Sharde ** was awesome explaining everything to me, very patient & didn't rush through any part of the phone call. She was friendly yet professional at the same time. I really felt comfortable talking to her. Marvin ** was very nice as well. The only thing I thought needs improvement was leaving time while explaining everything so I could ask questions. He talked very fast so it was hard to interrupt him to ask a question. Other than that I have been very satisfied this far.
Reviewed Feb. 16, 2018
Very helpful and process was very simple and easy and is helping me rebuild my credit in the end. They worked with me for a low monthly payment in a timely manner to reduce and pay off my credit card debt.
Reviewed Feb. 16, 2018
Enrolled in the program today. So far, everyone has been very helpful, professional and all were willing to take the time to answer any questions I had about the program. I was hesitant about using a program like this, but the customer service has been great so far.
Reviewed Feb. 16, 2018
Nathan ** was very helpful. He explained all my options and went through the contract in detailed. I was a little skeptical that I was not reading the small print with regards to the monies, I did not want to still owe NDR after my program was complete but he assured me that my bi-weekly payments included the one time fee, and that NDR would not receive their fee until after my program is complete. Thank you so much. I really hope the program is a success.
Reviewed Feb. 16, 2018
So far, I’ve had such great encounters with everyone. This has been a difficult process but every agent has made it as comfortable as possible. It’s made it possible to see light at the end of all this and hopefully we can breathe a little easier soon.
Reviewed Feb. 16, 2018
I think it's too long 4 years to cancel all debts but then again I guess it depends on how much debt you have. GREAT job... Keep up the good work... The people I worked with are amazing. They're very sincere with you and never get mad at you for asking questions.
Reviewed Feb. 16, 2018
The customer service is good and they have been quick with sending emails and moving things along. All my concerns have been answered. Happy with my experience so far. The online account was very easy to set up. Manwa ** was very helpful and the communication was good.
Reviewed Feb. 16, 2018
So far so good. The process was very simple and easy to apply/get approved/start. Both representatives I spoke with were very helpful. It's only been 1 day since I was approved and signed my papers and I'm already getting letters from some of my creditors to confirm the negotiations process.
Reviewed Feb. 16, 2018
Thank you to the team at National Debt Relief for making an already stressful time a lot more bearable... I appreciate all of your help in resolving my debt! I would not hesitate to refer any family or friends that may be struggling with credit card debt!
Reviewed Feb. 16, 2018
My husband and I recently signed up for the Debt Relief program and are definitely relieved and happy with all of the attentive care and help we've received thus far. Thank you for keeping us up to date on all activities regarding our account!
Reviewed Feb. 16, 2018
Glad I joined National Debt to help with my credit cards debt. Nice to talk with and keeps me informed of changes and resolving my debt. They set a program that fits my income and needs. I would tell all my friends about them. Great work!!!
Reviewed Feb. 16, 2018
I've had a very positive experience with everyone that I've spoken with at National Debt Relief. Everyone has been respectful and understanding of my circumstances. The process has been transparent and organized. I feel like someone is on my side during a very difficult and stressful time.
Reviewed Feb. 16, 2018
The customer agents that work with you through the program are very helpful and will answer any question that you ask. Make sure to ask anything that comes to you. The agent covered every area. Make sure you know what you're getting into. The program will definitely work for my situation.
Reviewed Feb. 16, 2018
I would definitely recommend to a friend. I was about to fall behind because of medical bills and they were so helpful. Explained everything clearly. I started program June 2016 and am almost completely out of debt. I would work there if I could! They are all that great.
Reviewed Feb. 16, 2018
NDR has been an outstanding partner in debt resolution. They have been nothing but efficient, caring, and utterly professional. They resolved a third of my debt in less than 6 months and continue to work on behalf. Fair, efficient, courteous, and they provide real results. I highly recommend them.
Reviewed Feb. 16, 2018
Sales and team on point. I like seeing my stuff up front and knowing I can see my money; Like sales rep going through contract thoroughly. Just in the program. Let's see how it pans out. I'm in a bad spot and hoping for help.
Reviewed Feb. 16, 2018
Oscar ** was very helpful and knowledgeable. Also the welcome call representative (I cannot remember her name, sorry). Thank you for the help I needed with this enrollment. I did research on which company to use for my debt consolidation and I chose National Debt Relief because of its professionalism, knowledge, understanding and affordable payments. Thank you again.
Reviewed Feb. 16, 2018
I originally had 4 cards that were just gaining interest every month, and the payments I made would just pay interest and no principle. I finally gave National Debt Relief a chance to help change my life. I joined in August, and I have already settled with 2 of my creditors! Thanks to national debt relief I can live life again without worrying about how I am going to afford day to day life expenses. They are all super friendly and answer any questions I have along the way!! Thanks for helping me!
Reviewed Feb. 16, 2018
The service and fast and the staff was awesome explaining everything to me. The staff was very friendly and helpful answering all the questions I asked and also responding to emails and phone calls. I would recommend this company to anyone in need of your services.
Reviewed Feb. 16, 2018
Very helpful and accommodating. They explain everything and make sure all your questions are answered. Very knowledgeable staff. I would definitely recommend National Debt Relief to anyone who is in need of their services. Thank you, National Debt Relief! I look forward to getting amazing results!
Reviewed Feb. 16, 2018
Everyone was very nice and very helpful. I would recommend this company to all my family and friends. Michael ** was great and so was the representative that did my welcome call. They made sure I understood everything and asked several times did I have any questions.
Reviewed Feb. 16, 2018
I talked to very professional advocates who answered my questions and were very helpful. I am so happy and thankful that I don't have so much stress any longer. I know what I am fully getting into and I feel very confident that my situation will change. I also appreciate how they were willing to talk with me the entire time today.
Reviewed Feb. 16, 2018
Paul ** was very good in explaining the program to me. He pointed out all the positive aspects of the program and how much I would benefit by joining. He answered all my questions. The girl who did the follow up telephone call was as nice and informative as Paul.
Reviewed Feb. 16, 2018
Within the last 12 months, I found myself losing my financial traction my wife had a hip replacement, my mother had open heart surgery and my oldest daughter was diagnosed with congested heart failure. Faced with decisions between family and financial responsibility I chose family first. This choice caused a debt snowball effect that was overwhelming then I started to receive my first letter from a law firm suing on behalf of a bank. I reached out to National Debt Relief and I was assigned to Chris ** and to say he made me feel comfortable is an understatement. From the first contact, he listened to my hardship as we spoke for about an hour he brought up all my creditors and explained a course of action.
Now I am very suspicious by nature due to my old career so I mulled over what he said for 4 days I also spoke to other Debt Relief companies and returned by to Chris because I felt he understood my situation more than the rest. I signed my agreement with them then spoke with their welcome team who continued to break down how they will start negotiating with my creditors to establish a fair outcome and get me back on my feet. With all, I am dealing with it's a relief to have an option where someone else can deal with creditors and aggressive collection agents and lawyers as I attend to family situations. I hope to have a positive response once they've affected their goal of helping me get back on my feet As of today 2/15/18 based on what Chris and his team have told me I would highly recommend Nation Debt Relief. I look forward to follow-up with another great successful testimonial. Be blessed!
Reviewed Feb. 16, 2018
Everyone who I talked to and helped me out were really nice and spoke very clearly, and when I received calls at times when I was to busy to talk for more than a couple minutes they would have no problem giving me a callback at a time that was more convenient for myself. Everything was explained clearly and now I can sleep better knowing that progress is being made to get debt free.
Reviewed Feb. 16, 2018
So far the company have been a life saver to me concerning my debt, there are no problems with them when you need to clear up your DEBTS and you can always add more money to your account if you can to speed up the progress, but if not that's fine too.
Reviewed Feb. 16, 2018
The young man that welcomed me to the program was extremely clear about the National Debt Relief Enrollment goals. I want to thank him for his patience and concise information. Thank you so much for your program.
Reviewed Feb. 16, 2018
The customer service was very good and gave a lot of information. They made sure I understand everything about the program. They seemed to really want to help me and it was all set up in less than 30 minutes. It will save me by going into this program.
Reviewed Feb. 16, 2018
My experience with National Debt Relief began when I was homeless in Seattle, WA. They set me up with a repayment plan that I could afford at the time. I have since relocated to the Minneapolis area and with NDR's guidance I have been able to make extra payments and get my debt cleared in a shorter amount of time. I would recommend their program to anyone who is serious and conscientious about getting rid of credit card debt. Much thanks to everyone at NDR.
Reviewed Feb. 16, 2018
So far I been have great experience. They are top everything and professional. I rightly recommend! They provided all information you need it. We not need to worry about nothing anymore. Let them do it all working. And managed all documents.
Reviewed Feb. 16, 2018
Chris was a great representative. He was always on the ball and worked with my difficult schedule. He explained everything and went into great details. The welcome CS also went through everything and explained everything in great detail. I for once felt good about my future debts. Thank you.
Reviewed Feb. 16, 2018
To help me out with all my credit card debt, I went with National Debt Relief. They were the first one I saw. The negotiators send me an email and I would say yes or no. Everything seems to be okay. If you need them, do it.
Reviewed Feb. 16, 2018
I owed so much on credit card and it got to where I couldn’t pay it anymore. I was down to my social security check. I usually make $1,400 on some months and so I could pay my bills but I couldn't pay them anymore. I didn’t know who to go to and when I talked to the guy from National Debt Relief, he told me how good he did for people. He has 30-something customers and he helped them all. They told me they would take care of me in 45 months. Normally, it’s 48 but he said he’s doing it in 45.
They sent me the paperwork and I got my son in New Orleans. He’s on the internet and I don’t have a computer. They contact him and tell him what’s going on. He usually knows when they make a settlement and he would call me and ask me if I’m willing to settle for that amount. They have settled two loans and they're really good with them. I owe them like $6,000 and they settled for 1,800, three payments of 600 some odd dollars a month. They settled with Walmart which was 7,000 and they settled for 1,800. It was a good deal.
They're all doing a good job so far but right now, it looked like nobody else wants to come across. They were making settlements regularly and it must be two months since they made a settlement down. One of my creditors is calling me all the time and the rest of them don’t call me. I happened to answer by mistake the other day. I didn’t think it was them and I talked to the guy for a minute. I told him I was not supposed to talk to them and that National Debt Relief was handling it. But they called again and they're calling me every day. Then, Discovery sent a couple here with a paper. We had a fight with Discovery and Discovery looked like they wanted me to take me to court. I thought I had to go to court at first, so I faxed that to them. They told me Discovery is really hard to deal with. But they got a lawyer to finally make sure I got a deal with them and we could get Discovery off my back.
Debt relief takes the payment and I got to pay them $634 which is a lot of money. The bank showed me that I had to make three payments and if I missed a payment, then they would cancel it out. I owed $30,000 and if you take 40 months at six, that’s over 24,000. But if you pay 600 some odd dollars a month on a credit card, which I was paying about that amount, it’s going to take 20 years to pay them all, with the interest. I looked back on Discovery and at least they were just charging me $40 something interest and I’ll pay it almost $100 a month. But I’ve been with National Debt Relief and I’m paying 634 for 11 months and then I’m going to pay all my other bills.
They claimed they’re doing all this and you don’t pay them anything until they get you out of debt. I never asked them how much I’m going to owe them and they didn't tell me. I guess I’m going to owe them a good bit of money which I’m kind of concerned about. They just told me, “You give us $634 a month for 45 months and you’d be out of debt.” I thought that was all built in and that they take a little bit each month for them. I didn’t think they were going to wait 45 months according to that pamphlet I got. They got to wait for 45 months before they get anything. Also, they send me a thing often to get in with debt relief. It looks like that’s automatic. I got a thing the other day from National Debt Relief asking me if I want to get in with them although I’m already in with them.
But NDR is doing a wonderful job as far as I’m concerned. We got Chase and we got five more calls. And their staff calls and they answer right away. With a lot of people, you call, you got talk to somebody and you don’t talk to a human being. But with National Debt Relief, as soon as you call, you talk to a human being and they get on it right away. They contact whoever and they’d be on the phone within maybe ten minutes or five minutes. They helped me.
Reviewed Feb. 16, 2018
I'm working on paying off my debt and all my cards are now consolidated by National Debt Relief. And I don’t have any credit cards anymore. I've been with NDR for over a year now and the process is progressing and working relatively right. The cost is fair, too. NDR is a good company.
Reviewed Feb. 16, 2018
My mother's bills were overwhelming. My brother had used National Debt Relief before and he said that it was good. It helped him paid down his bills and it relieved him of people calling the house. So we decided to use them too. NDR relieved us of her bills. They've helped us put money back into her pocket without her worrying about her bills getting paid every month. She can pay one sum for everything instead of paying out different bills every month. The quality of service is very good because they call very often.
Reviewed Feb. 15, 2018
Everyone I have dealt with has been professional and helpful. I love the program because nothing can be done without your say so. I’m very much looking forward to working with everyone at National Debt Relief and I’m looking forward to see the results.
Reviewed Feb. 15, 2018
Anthony ** was very understanding and motivated me to stay strong and things would get better for me. National Debt Relief has been one of the positive things in my life during my divorce and I would recommend this program to all my friends and family members.
Reviewed Feb. 15, 2018
Dean ** calmed my nerves and explained the process going over each step and paragraph, explaining and answering every question I had patiently so I could understand what I needed to do and get a handle on my situation that I got out of hand.
Reviewed Feb. 15, 2018
Everyone has been so help and kind to me while I am under stress with my current situation. I am glad the people here at willing to help in any way and make you feel better that you are on the right path.
Reviewed Feb. 15, 2018
I really liked the fact that the person I spoke with was easy to understand. He spoke clearly and was polite and respectful. Everything was explained with clarity, and he took the time to make sure I understood all that I needed to know.
Reviewed Feb. 15, 2018
Flexible with my schedule. Easy to work with and treated me with respect. They took a lot of stress off my shoulders!! Worked with my finances and time of the month that worked with my pay schedules. Everyone was nice and would recommend to anyone!!
Reviewed Feb. 15, 2018
The service provided is awesome. I cannot express how grateful I am for NDR to be a part of this process that seemed too hard for me to handle and they do it with greatness. They are polite, they work hard, and they seem so genuine. I am so happy to be taking care of my debts and NDR makes it feel so easy. Thank you!
Reviewed Feb. 15, 2018
Great information given to me. Helped me understand what I needed to do to get out of debt. Also gave me a breakdown on what I would be saving with joining this program. Told me everything I needed to know about this program and that it will be a big help.
Reviewed Feb. 15, 2018
This is a wonderful company, very accommodating and helpful! I searched for the right company to assist me and they have gone above and beyond to do just that. Everyone that I have spoken with on the phone during this process has been so very kind and helpful. Highly recommend!!
Reviewed Feb. 15, 2018
She was very quick precise and so polite I honestly would say that this was one of the cleanest and most civilized phone calls. She was straight to the point and had quite the amazing and friendliest attitude. Very kind that she walked me through the process.
Reviewed Feb. 15, 2018
My first contact with this company was when they responded within 10 minutes to my query on the internet. Very efficient. Both of the women to whom I spoke were extremely well versed in their product and explained the program to my satisfaction. I believe this will be the answer to my stress. Thank you.
Reviewed Feb. 15, 2018
My experience with the National Debt Relief was and still is a great experience. Their staff are always well prepared to answer any inquiries I have. Their customer service is excellent and the whole program is a great way to get Relieved from your debt. I appreciate all their time and effort to make me debt free.
Reviewed Feb. 15, 2018
I was in contact by 2 service reps one in NY and one in Nev, both did a great job of helping this old man through all the details of our experience of getting me signed up my debt info. Both guys were very helpful and friendly, thanks much.
Reviewed Feb. 15, 2018
When I told him that my husband HS brain cancer he was very sympathetic and understanding.
Reviewed Feb. 15, 2018
Like most people making this type of decision can be very intimidating. They were honest & considerate. They took into consider my feelings, weighed my options for me and I feel like I'm made the correct decision to go with National Debt Relief. They have already worked with me to start paying off some of my creditors, I would highly recommend them if you find yourself in this type of difficult situation.
Reviewed Feb. 15, 2018
We have had nothing but good experiences with National Debt Relief. They have taken care of all issues that has come our way since we signed up, including a judgment. The peace of mind alone has been wonderful. Everyone is friendly and they don't make you feel like a horrible person.
Reviewed Feb. 15, 2018
So far they being great in customer service. They have explain every single part of the document. The have being friendly and kind during the whole conversation. They have being patient and they reach out to you in good timeframe. I hope everything goes well.
Reviewed Feb. 15, 2018
We were a hesitant at first but my husband and I were drowning in debt. So we signed up for NDR and in less than a year, 4 out of 10 of our credit cards have already been settled and our credit scores have been going back up! I would highly recommend it to anyone who are struggling right now. It has definitely saved us!
Reviewed Feb. 15, 2018
Both people I spoke to on the phone, Shea and the lady, were super helpful. Everything was explained in 100% detail and if I had a question, they were very understanding and explained in even more detail. I didn't feel like I was calling a debt relief place; I felt like they were there to help, not judge me on my past mistakes. Thank you so much for making this an amazing experience!
Reviewed Feb. 15, 2018
My experience was very professional and informative! A lot of my questions were answered before I even had a chance to ask. All of paperwork was explained, very detailed to make sure that I understood everything that I was signing. I could not have asked for more!
Reviewed Feb. 15, 2018
I think your program is a great thing! Everyone that I have talked to has been very nice and helpful and made me feel very comfortable with signing up with your company! My representative, Chris, has been very helpful and explained everything so I could understand it!
Reviewed Feb. 15, 2018
I just enrolled in a debt relief program through National Debt Relief. The process of enrolling was very smooth and easy. I was really starting to sink with all the debts I have but National Debt Relief was there show me the way my debts can be reduced and paid off. Thank you National Debt Relief!!!
Reviewed Feb. 15, 2018
It was a flawless experience, I look forward to the process. Thank you guys so much. The young lady who spoke with me was very professional and direct. She gave me all the information and explained everything clearly. I can not wait for my debt and credit score to make a change.
Reviewed Feb. 15, 2018
Very easy to enroll. Answered all questions and concerns. The customer service representatives were easy to discuss debt resolutions issues with. I am hopeful as I just enrolled that all goes smoothly. I would as of today recommend this company to anyone who needs help with debt.
Reviewed Feb. 15, 2018
I gave a high 5 rate for customer care. I was provided with courteous and very polite specialist who help me understand my contract, my responsibilities and the gentleman helped walk me through the process in becoming debt free. Thank you, I greatly appreciate all the help.
Reviewed Feb. 15, 2018
I really appreciate the friendliness and the helpfulness displayed by both individuals I spoke with getting me onboard. It sucks I put myself in this situation but it's great to know you have friendly people have your back. I would recommend them to anyone.
Reviewed Feb. 15, 2018
Meloniece was AWESOME. She was so nice and understanding of my situation, was non-judgmental and did her best to make sure I had a stress-free experience. NDR has given me a peace of mind that I have not experienced in a long time.
Reviewed Feb. 15, 2018
Great service, would like to see a little faster pace but we do struggle to get more money into the acct. It’s been great working with the entire team and how they communicate with us is easy and effective. We are on our way to be credit debt free.
Reviewed Feb. 15, 2018
The agents are very professionals and efficiency in the way they explain to you how things work with NDR. They built in you the trust that you need in order for you to continue with the decision of being debt free.
Reviewed Feb. 15, 2018
I was scared at first using their services, the thought of me being in this position was frightening. My first point of contact was great, he put my concerns at ease. So far, I'm very happy with the services provided. I would definitely recommend National Debt Relief to a friend.
Reviewed Feb. 15, 2018
I called yesterday a few minutes before 7p PST and talked to a guy named Chris to reset my password. Once that was done he asked if I had any additional questions. I said yes and started to explain my needs. Suddenly in mid sentence the phone disconnected. I tried calling back. The time was 7:03p and received the closed for the day message. I know I got hung up on due to it being close to quitting time and was not happy.
Reviewed Feb. 15, 2018
I just feel a great relief from the problem of meeting my payments each month on my debts. Thanks to Mr. Micah ** quick response to my request and his time explaining the program. I'm looking forward to completing this debt program. Thanks again for all your help in resolving my debt crises.
Reviewed Feb. 15, 2018
Shomari was so amazing! He was so helpful. He answered all me and my fiance's annoying questions without getting frustrated with us. He was very very professional and knew everything about the company and how it works like the back of his hand.
Reviewed Feb. 15, 2018
Thank you so very much for all of your hard work. My stress is finally going down. :) I am having problems with SOFI. They sent my account to collections and cannot get a statement from them and I also logged into the account. Overall you guys have been great!!! I hope that we can resolve everything within the next two years. Thank you and have a wonderful day.
Reviewed Feb. 15, 2018
Quick and Painless. Lee was very helpful and answered my questions with ease. Explained everything clearly and thoroughly. I'm excited to be on the road to being debt free. I'm looking forward to completing my experience with National Debt Relief. Very good so far.
Reviewed Feb. 15, 2018
I was told they were discussing it but never received confirmation that it was accepted. Also, I am getting threatening letters from Renew Financial and have sent their information over several times as it was not originally included and I don't know why it wasn't.
Reviewed Feb. 15, 2018
The services National Debt provides far exceeds our expectations. Response time is immediate. Communications are timely which help us budget our other monthly expenses. Sometimes we find that we have over committed to creditors but are taking action to be more careful in this area. Overall we feel extremely lucky being able to work with an excellent organization - National Debt Relief.
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