National Debt Relief Reviews
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About National Debt Relief
National Debt Relief is one of the largest debt settlement companies in the U.S. Founded in 2009, National Debt Relief negotiates with creditors to reduce how much you owe on unsecured debts such as credit cards, personal loans, medical bills, private student loans and collections. It offers personalized plans to help you resolve debt, along with support from dedicated debt specialists.
- Free consultation with debt coach
- Free debt relief quote
- Numerous accreditations
- Professional and responsive customer support
- Easy enrollment process
- Fees can reduce overall savings
- Not available in all states
National Debt Relief Reviews
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Reviewed Feb. 14, 2018
I am very happy with all the service I have received. Bradley ** made sure I understood every aspect of the process. My only suggestion was his speech was very fast and I had to have repeat a couple of times. Customer service was super helpful as well. My favorite part of it all was that it didn't take either of them to learn that I love humor and how it can help people through a trying time that so many people have. I made them laugh and they made me laugh. That personal connection is so crucial to a positive customer experience. A+++. Thank you so much. I look forward to this process. All thanks to NDR. :)
Reviewed Feb. 14, 2018
Very friendly staff and extremely helpful in making sure I understood all aspects of agreement. Finally on the road to debt free! I would recommend this experience to anyone who has found themselves in a similar situation. I will always be grateful for the help and guidance.
Reviewed Feb. 14, 2018
NDR did exactly what they said they would, it took some time but my debts have been settled and I am now in the process of rebuilding my credit. There are fees involved but I didn't expect them to do this for free and the fees weren't hidden. They were explained from the beginning.
Reviewed Feb. 14, 2018
Thus far everyone has been very straightforward and professional in describing my options and informing me on what to expect doing this process. I would surely recommend NDR to anyone drowning in debt and needs so assistance getting out of debt.
Reviewed Feb. 14, 2018
Nikki was amazing; she was very informative, supportive and responsive. She spent all the time we needed answering our questions and telling us about the program. We also spoke with Nico in Underwriting and he was also extremely helpful. It is obvious that they both enjoy what they do and therefore do an even better job!
Reviewed Feb. 14, 2018
This is a great program. The Customer Service Representatives were all so helpful and thorough in explaining the program to me. They went over every document in detail to make certain I understood how this would work. I have a payment that fits my budget and will help me become debt free in a fraction of the time it would take versus to continue making minimum payments.
Reviewed Feb. 14, 2018
Kimberly ** was extremely thorough and patient in explaining the details of this program. She also followed up with questions and concerns I had in a timely fashion. I would definitely recommend her to anyone doing the debt relief program.
Reviewed Feb. 14, 2018
Just enrolled, information was very help with the programs debt resolution process. The assistance with the application steps and guidelines of the program's goals and information, that was provided was very helpful. Hoping your program will help me to reach my goals of being DEBT FREE! Looking forward to being debt free.
Reviewed Feb. 14, 2018
Staff was great, very knowledgeable and friendly. They kept me updated through the process and understood my needs. They also met my goal payment wise. Being debt free is important to be so going through this program is everything to me and I am ready to make the change to become debt free.
Reviewed Feb. 14, 2018
Everyone was very informative and answered all my questions. I had to ask some questions more than once and everyone took time to answer it in a way I could understand since this step of debt settlement was something new to me. This process is not fun for anyone in our situation, but everyone helped us feel comfortable with what we had to do. Thanks for your help through this tough time for us.
Reviewed Feb. 14, 2018
Excellent customer service from service representatives. Both yesterday and today. Everything was explained very well. I would recommend your service. My account was very easy to set up and a reasonable payment plan was set up. A very helpful service.
Reviewed Feb. 14, 2018
I was little scared to call but I knew if I didn't I wouldn't know what help I can get. The customer service was wonderful and they (Shea **/Shera **) were very professional, understanding and courteous to my needs. I would recommend them highly. Thanks so much for your help!
Reviewed Feb. 14, 2018
Both of the agents I dealt with were extremely helpful and kind. I didn’t feel judged, or looked down on. They were very professional, but also still friendly. They made sure all of my questions were answered and I was sure about what I was doing. Both agents were very informative and well spoken. I had no trouble understanding exactly what I was signing up for. I felt very comfortable after speaking with Ariana and David.
Reviewed Feb. 14, 2018
I have had a really good experience with NDRelief. They have worked very hard on my behalf getting my creditors to reduce interest rates on several of my credit cards so far. I am very pleased with the way things are going thus far. I hope that things will remain on track as they are now. I have confidence in the program and feel I will stay on track.
Reviewed Feb. 14, 2018
I had a very nice experience with Audia. She was very helpful at this stressful time of my life. Very professional, informative and pleasure to talk to! Thank you for your help. I am very excited to move on from this debt you have helped me overcome!
Reviewed Feb. 14, 2018
The starting process is pretty easy. They walk you through every step and how it works and that the process can be a little stressful at times but They are very professional and I would recommend them so far. We are only about a week in but so far so good.
Reviewed Feb. 14, 2018
Dark and menacing. The way I would describe my debt till now. Now there is hope. I look forward to the possibility of being debt free for the first time in my adult life. Could not be happier and included in that, I was treated with more respect than I would expect.
Reviewed Feb. 14, 2018
I spoke with Lindsay ** and Frank **. Both men were very nice, well informed and tried to be sure I understood and was comfortable with the information and process. They answered my questions satisfactorily and were very polite. I would recommend them as your service representatives to anyone who asked about NDR and its services.
Reviewed Feb. 14, 2018
Working with National Debt Relief over the last 6 months has been a great experience. They have already negotiated 3 contracts for paying off 3 accounts. We've been struggling for years to get out of debt without success. They allow us to pay what we can afford toward our debt without all the harassing calls from creditors. They keep us informed.
Reviewed Feb. 14, 2018
Done very professionally and helpfully and clearly anticipating questions and problems inspiring confidence. I would refer Armani ** to anyone in my situation for help and guidance. The welcome was also difficult but necessary and done professionally. I would definitely refer anyone to National Debt Relief to ease their stress and debt problems and gain control of their lives.
Reviewed Feb. 14, 2018
Well I was able to speak with Ramsey and was very helpful and explained what I needed. The overall experience was good and the questions I asked were all answered and gave me a good feeling about the company. I am pleased that I signed with the company.
Reviewed Feb. 14, 2018
Everything they have explained is clear and understandable. They have answer all my questions and always willing to help. So far everything is good. I just have to see what happens from now to the end of program. They provided me with all copy of documents.
Reviewed Feb. 14, 2018
Very professional people. Very detail orientated transparency like a piece of clear glass. They explain everything to you step-by-step. Very pleased with all who helped me that guided me through this process. Would highly recommend this to anyone with high debt. Just give them a call. They’ll explain everything.
Reviewed Feb. 14, 2018
NDR has been great with us, they handled our case with care and dignity. I have shared our experience with family and friends. We feel at last that we'll be out of debt without going bankrupt. Many thanks to NDR!
Reviewed Feb. 14, 2018
So far it's been a good one. My debt is slowly being resolved. Though some I wish would go away faster than others but it is being resolved. Thank you for your help and I hope I come out of this with a great credit rating.
Reviewed Feb. 14, 2018
Very satisfied with the help and service that both Adrian and Karen provided me, as well as the patience with me getting my information and answering all the questions I had. With all that, I was also grateful with the extra information they were providing me and all the contact information I will need to reassure me that I have someone to talk to and refer to if I receive phone calls from creditors.
Reviewed Feb. 14, 2018
It has been very helpful! I am a retired teacher, and a writer. Joel ** has been assisting me in this process. His professionalism and patience helped me to understand well each step of the process. You are fortunate to have such good employees, and obviously care about what's happening to people who are in credit card debt. I now can and will plan for my monthly payment, and know that I have help. You are a very necessary institution. Thanks!!!
Reviewed Feb. 14, 2018
National Debt Relief has been helping me with my debts since I have needed them. They have already settled with one of my creditors and I know they are working on settlements with the others. I am grateful for their help in getting these debts taken care of. Thanks!
Reviewed Feb. 14, 2018
Great people, easy to talk and great customer service becomes on dealing with creditor. They are the best. Helpful at all time. When I'm ready to call them they answer right away. They always call me before any service need to be done. Most of all they are so friendly at all time.
Reviewed Feb. 14, 2018
We just signed up and I have high hopes this will be a great experience. So far all the people I have talked to are very encouraging and professional. I am really hoping to cut the expected time down so I get back on track as fast as possible. Cheers to the amazing negotiating skills!
Reviewed Feb. 14, 2018
Experience was very pleasant. Kennedy and Karen made the process very painless and easy to understand. Everything was explained with ease and comfort. I would definitely recommend to other people. First I would recommend to not get into a situation where this is needed but glad it's there to help when needed. Thank you.
Reviewed Feb. 14, 2018
Every time I call I receive exceptional service. I get always professional treatment and respect! The representatives are very helpful! I get a very well explanation of what to do next how to do it in a very thorough way!
Reviewed Feb. 14, 2018
The gentlemen was very thorough in the explanation for installment payments offered by the Creditor. He also explained how to handle various scenarios received from Creditors to settle any debts being handled by NDR. He ensured that I understood the process and responsibilities of NDR from the start of my contract to debt settlement.
Reviewed Feb. 14, 2018
I had a wonderful experience with National Debt Relief! I was called right away and spoke with Sebastian **. He explained everything perfectly and was extremely patient with me. When I was approved, I received a welcome to the family email! I then spoke to a lovely lady named Miss **, she explained the next step and set my email password up to visit my account whenever I would like. To this point I have had a great experience! Thank you for your service.
Reviewed Feb. 14, 2018
I was a little worried at first but they delivered and I ended up only having to pay 8500 from 21000. This loan was killing me and I was getting ready to not be able to pay my bills. I’m so appreciative and thankful for the help with this loan. I honestly didn’t know what else to do. I just changed jobs.
Reviewed Feb. 14, 2018
So far it has been a great experience, and the staff has been extremely helpful. My wife and I are very excited to get started and get our debt wiped out. Thank you National Debt Relief for all you have done and will do for us!!!
Reviewed Feb. 14, 2018
Everyone has been very helpful so far. They have answered any questions I have had. The process so far has been pretty easy and it has taken some of the worry from me of getting out of debt. The program seems to be a good program and with it I will be able to get out of debt soon.
Reviewed Feb. 14, 2018
I am in debt, so I went with National Debt Relief for consolidation. They made the process easy for us. At first, they just kept saying a bunch of numbers, and I was like, “Oh, my gosh. I don’t know what we’re doing.” And so the guy said, “Take your time”, and explained to me, so I really knew what was going on before I committed to anything. I'm about halfway through already. The team has always been really helpful in making things just nearly possible.
Every payment that I make, they are going to take $25 off of it. I am okay with it -- at least it is not a huge percentage and I'm just really freaking out at the end, like having to pay a huge chunk. First, they made sure that it was something I could really handle and then it was such a large payment at once. They made sure it was something that I could actually afford. They call me every once in a while to make sure that nothing is happening that might affect that and see if maybe we needed to lower my payment at all. They follow-up a lot and I really appreciate that. We are catching up on bills instead of being behind. I would tell others how much we saved by using it. I would definitely recommend it.
Reviewed Feb. 14, 2018
National Debt Relief is paying off and negotiating my credit cards. I felt like they knew what they were doing and I went ahead and took the risk of enrolling with them. Enrolling was fine, but I'm not computer savvy and they do a lot of things by computer, and it was harder for me that way. I'd like to be able to keep up more on how the process is and how it's going along. A phone call once a month or something like that would help me 'cause I'm just not good with a computer. But every once in a while, somebody calls me and lets me know I'm still okay. The reps thought that I could afford to do our plan, and it's been working so we haven't changed that plan at all. I'm a very responsible person and I've never missed a bill until I got to this point and we had to do something different. So, they've helped me be responsible. I'd recommend them.
Reviewed Feb. 14, 2018
I had some financial hardships and I had a lot of credit card debts that I wanted to get taken care of. National Debt Relief has been around a long time so they must be a stable, reputable company. That was why I picked them. But the enrollment process for debt reduction was very complicated considering all the forms and all the things I had to online, over the phone, by mail and through fax. I've been in the program for a few months now and I’ve had trouble contacting someone there to answer my questions. I tried to call them but it’s very difficult to get a hold of them.
Reviewed Feb. 13, 2018
Mark was very congenial. He knew what he needed to do and was patient with me when I had questions. I commend both him and the Welcome Call person who explained the process exactly and again, was very patient when I had questions.
Reviewed Feb. 13, 2018
Very clear and thorough. I easily understood what was being explained. Rep asked if I needed any assistance with set up or anything else. I would recommend to others and she made me feel comfortable with my decision to go with National Debt Relief versus others.
Updated 07/22/2018: I wanted to get my debt down and get the bank to pay it off. I read reviews and did research and National Debt Relief was one of the highest rated companies. The enrollment process was easy. I put my information on their website and then they gave me a call. They made sure everything was accurate and they got the amounts together. And they explained everything in detail what I had to do and what I had to check.
My interactions with the reps have been short, sweet and to the point. The cost of the service can be considered high but I get that they have attorneys and everything that's working on it. The stress is off and now I have extra money. Also, my credit score was dipping as I expected but it shot back up. Recently, it went up 30-something points, so the program has a benefit right now. I'm 36 months into it and my only complaint is the length of time that it takes. But I can put extra money on there to speed it up. I've already recommended National Debt Relief to people to see what they're gonna do. My experience with National Debt Relief has been so good, so far.
Reviewed Feb. 13, 2018
My experience with National Debt Relief has been wonderful. They were able to answer all my questions and were very specific and guided me from A to Z. I would 100% recommend National Debt Relief to my friends and family members.
Reviewed Feb. 13, 2018
Updated on 12/14/2018: NDR has settled out seven or eight of my accounts within a year and everything's been really smooth, so far. Working with them has made my life a lot better and has taken a bit stress off my shoulders. Every month, it's like I'm sitting down with 25 different things I gotta go pay out and then I'm down to about four or five. Everything else is taken care of.
The person I've been working with has been very informative. He's helped figure out where we need to go and what's the next step for me to take. He's also got the answers for everything that I need if somebody was to call me. If a creditor comes back, he tells me what I need to tell them. Also, if I got a question or concern, he's told me I can call him anytime and that anytime I got a question and if he doesn’t answer, he'll call me right back. NDR's price is fair too. I've seen what National Debt Relief's fee is and I've been looking at what I paid out and how much money I would have paid out if I had continued doing it myself.
Original: Everyone has been so helpful in explaining every detail. I am thankful that I found NDR to help me get through my crisis with these credit card debts. Looking forward to being debt free. And the good thing about it they are always there to answer any questions.
Reviewed Feb. 13, 2018
I found so far, that my experience with National Debt Relief and the members whom I've spoken to have been pleasant. I had so many questions as this is all new to me and I received answers quickly from the person I was working with. They didn't make me feel any less for having debt and spoke to me with respect which was appreciated as this can be a very embarrassing experience.
Reviewed Feb. 13, 2018
The rep that assisted me Beatriz was very professional and took the time to explain the terms agreement in detail. She was also able to answer all my questions. I would highly recommend National Debt Relief to my family & friends.
Reviewed Feb. 13, 2018
I’m paying an attorney company 12 dollars a month Robert Gitmeid as a retainer fee. How will he help me with this summons. You asked me questions that I faxed to when I got the summons. Will you let me know what to do. I feel like I’m left out in the cold for me to handle by myself. I’m not happy. Please call or email me.
Reviewed Feb. 13, 2018
My wife and I are getting debt help on our monthly bills so that we won't fall behind and so that we can function normally. At present we are having a hard time having money for car and home maintenance, food for ourselves and pets, and gas for cars.
Reviewed Feb. 13, 2018
So thankful for NDR being so patient and helping me resolve my debt. They offer a multitude of options that anyone could benefit from. They make it easy to be debt free. Thank you so much National Debt Relief for getting me on the right track. I truly am grateful for this fresh start.
Reviewed Feb. 13, 2018
Working with NDR has been a pleasant experience up to this point. They have gone to bat for my family, and that has taken a lot of pressure off of me. I highly recommend this company to others that are reaching out.
Reviewed Feb. 13, 2018
NDR staff provided significant detail about program; i.e., goals, insurances as well as restrictions, policies, potential obstacles... and perhaps most importantly--the option to call for assistance. I was provided with all aspects of the program, from costs to benefits, explanation of each cost in detail, what to expect from NDR and what was expected from me.
Reviewed Feb. 13, 2018
I found it very easy to work with the people at NDR, both my initial conversation with Joseph **, and the lady on my welcome call. They explained everything to me, and answered any questions I had. I am very satisfied with them and with NDR.
Reviewed Feb. 13, 2018
I spoke with Donnetta ** January 29th concerning a conversation I had earlier in December of 2017 with one of your representatives. I was told that we would not be faulted for non payment due to our financial situation. I have been unemployed since the end of November and we could no longer afford the 1600.00/mth payment. I explained to Ms. ** that I was told we could apply for a hardship and lower the payments. Our account was changed and she had us sign a document and told me that I had to contact someone 5 days before we were ready to be reinstated, or a draft to our account. We were charged TWO payments since then. I have put a stop payment on your service and currently searching for a HIGHER RATED COMPANY to deal with! Your service is horrible!
Reviewed Feb. 13, 2018
I highly recommend National Debt Relief! My experience with them has been exceptional thus far. Erika and Andrew have been so helpful starting with the very first phone call, they are always willing to answer all my questions, and work very diligently.
Reviewed Feb. 13, 2018
Easy and quick. Quick responses. Very knowledgeable staff. Super easy to deal with and super easy to get started with the program. Joshua and the welcome team made this process super quick and easy. I'm looking forward to working with the NDR team.
Reviewed Feb. 13, 2018
I felt comfortable throughout the process. My consultant was very knowledgeable. I was apprehensive about programs like these, but now I can't wait to see the results to advocate the benefits. This process will give me back the financial stability I lost and couldn't regain.
Reviewed Feb. 13, 2018
By the time I'm done going through this program I will have paid over $10000 more than my actual debt! Total rip off and the fees are ridiculous.. but it's been over a year and now I'm getting sued by creditors and am afraid to get out of the program because I won't have the legal aid I pay for every month through National Debt! Not pleased.
Reviewed Feb. 13, 2018
Very good and very informative the person I talked with about my account. Was very nice also, she also asked if I had any questions, she is a great asset to your company, you need to give her a raise. I will recommend anyone going through financial hardships to National Debt Relief.
Reviewed Feb. 13, 2018
All my questions were answered and the program appears sound. They made sure that I understood the program. I am glad I signed up and I hope it works as well as it was presented. I have the peace of mind, knowing there is help out there.
Reviewed Feb. 13, 2018
Ty was very nice to work with and so far I am happy with the idea of resolving my debt using your service. Cant' believe my debt got so out of control, but now I am on the road to being debt free. Looking forward to graduated the program and never being over extended again.
Reviewed Feb. 13, 2018
So far, I have had a really good experience with National Debt Relief. Everyone I have worked with so far has been very friendly, professional & knowledgeable. They also seem very willing to help. I am excited to see the end results and would definitely recommend family & friends.
Reviewed Feb. 13, 2018
When I called, I had my doubts. Usually, when I get US mail, I shred them and throw. For some reason, I decided to call and I was extremely fortunate. Prior to talking to two of your excellent personnel, I was thinking of refinancing my home to pay off my loans. Mr. Justin ** was very patient with me, explained everything, answered to all my questions and concerns so clearly and very professional manner. Indeed he is an asset to your organization. Also, Ms. Sherry ** was being so helpful as well. I couldn't believe everything happened within an hour. May God bless you all!
Reviewed Feb. 13, 2018
The representatives I spoke to were all very helpful, knowledgeable, and polite. They explained everything clearly and made it easy to understand. They also answered all my questions with ease and patience, even silly ones. I know I won't regret signing up for this simply because of the service I got!
Reviewed Feb. 13, 2018
My experience so far with everyone I speak to are well trained in customer service. They are very courteous, patience, they explained the benefits and drawbacks of this program in detail. The customer service is quick to respond to any of my questions.
Reviewed Feb. 13, 2018
There was only one representative that I had to speak with. He called me his client and was very attentive and polite. He was courteous and knowledgeable. At no time did I feel pressured or coerced. He led me through the entire process.
Reviewed Feb. 13, 2018
The process of getting assistance from NDR was easy. Paul, my assigned associate, was very knowledgeable and explained everything in detail. He answered all of my questions - even when I asked multiple times, just to make sure I was getting everything correct. This was a big step for me and I’m still a little nervous about the whole process, but he assured me that this was a good choice for my future and assured me they would be with me every step of the way. Thank you.
Reviewed Feb. 13, 2018
Excellent Service. On my way to debt free. I couldn't be happier with their service. Anyone looking to get out of debt should seriously consider using their service. Customer service employees are very knowledgeable, courteous and understanding. I wouldn't trust anyone else.
Reviewed Feb. 13, 2018
The representatives I worked with were very straight-forward and transparent about how the process worked. They answered my questions and provided me relief in knowing I had an ally in fixing my credit challenges. I would recommend anyone worrying about how to resolve their debt, reach out and see if they can help!
Reviewed Feb. 13, 2018
The best decision I’ve ever made for my financial situation. These guys are the bomb. They have resolved over 50 percent of my debt so far and have done at a very pleasing rate. The whole staff there is courteous and very professional.
Reviewed Feb. 13, 2018
Was great. Both people represented your business calmly, professionally, and patiently. All my questions were not only addressed, but each person took the time to make sure I understood the answer. I wasn't rushed through the process. A good experience so far.
Reviewed Feb. 13, 2018
Excellent service, lower monthly than expected, quicker payoff time, hassle free. This service is a great relief to me, I now see a light at the end of the debt tunnel. I never thought I would be able to purchase a home or a new vehicle ever again, and now I have hope that it is possible.
Reviewed Feb. 13, 2018
I am so glad that I made that call to National Debt Relief program. In the few months of being in the program 2 of my Credit Cards has been resolved. And all the team members are very helpful and take their time to explain things to me. Thank you!
Reviewed Feb. 13, 2018
Absolutely the most awesome experience!! National Debt Relief absolutely saved me a ton of stress and money! I was drowning in financial disaster and NDR came in and took over all the last and past due acts and handled them like a pro! Thank you.
Reviewed Feb. 13, 2018
It's a pleasure working with this company to get me debt free in as much as paying half of my debt owed. Am satisfied with my results. It's pleasure to introduce you to many more people like me that are in debt. Please take the steps and try National Debt Relief. Thanks.
Reviewed Feb. 13, 2018
I was so surprised on how easy and professional you were. Casey and Paul were helpful, reassuring and friendly! I feel comfortable relying on NDR to take care of me, my needs and any problems that may arise from this program. I feel empowered and hopeful. Thank you so much!
Reviewed Feb. 13, 2018
I had my first debt settled at approximately 40% of the outstanding principal and interest that accrued. I think that is a great start hopefully future settlements can be in the 25%-30% range. Good job though keep it up. Thank You.
Reviewed Feb. 13, 2018
NDR has provided excellent Service. The people who represent the company who help people with respect and understanding of the situation that their customer face it and need help. They comprehend the issues and know what the solutions they can offer. Their communication is excellent to keep the customer on the loop and always there to help.
Reviewed Feb. 13, 2018
I have had nothing but good things come from doing this. Yes it hurts your credit but only for the three years you’re going through the program. Everyone is super helpful and they have helped me and are still currently helping me get debt free. I have stopped using credit cards and I’m working my way up now to purchase a new car or house. Best debt relief company! Keep on doing great things for those who need help!!
Reviewed Feb. 13, 2018
Did wonderful getting our biggest loan down by a lot and making it a quicker process to get the unwanted debt out from underneath me and my family. They also have wonderful customer service. I feel so relieved that all the stress in our lives is starting to fade and the National Debt Relief is the one to thank for that!
Reviewed Feb. 13, 2018
It has been a pleasure working with LaShonda **! This past year has been beyond horrendous, and she has definitely provide me with some much needed peace in assisting me with my debt relief. I can finally see light at the end of a very dark tunnel!
Reviewed Feb. 13, 2018
I am very happy with this company. They are always very helpful and I feel good because I'm getting to the place I need to be and I'm thankful I found this company. I'm not as uptight as I use to worrying about my bills as they make sure I get the best and lowest payback and I thank this company for this.
Reviewed Feb. 13, 2018
A+++. Only been enrolled for 5 months and already 1 out of 3 creditors has been settled! Amazing customer service whenever you have a problem with creditors also. Speedy and they actually care about you as a person unlike all the creditors who do anything to get their money from you.
Reviewed Feb. 13, 2018
The whole experience was handled professionally and with understanding. Any questions I had were answered with knowledge and compassion and left me feeling positive about the whole situation. Rosemary was very helpful and did a great job calming me down.
Reviewed Feb. 13, 2018
So far the experience has been a god send. Didn't know what we were going to do and now we can breathe and have a 2nd chance. All fell due to medical procedure that was necessary and then BAM. Just overwhelmed.
Reviewed Feb. 13, 2018
She was able to explain everything to me in great detail that I didn't have any questions at the end. She also helped me with logging in. She walked me through my summary and explained how I will be able to keep track of everything on the secured site.
Reviewed Feb. 13, 2018
My experience with National Debt Relief I give them an A+. They helped me consolidate my debt and have answered all my questions that I had recommended the best solution for me. I would recommend them to all my friends and family. They are very trustworthy company. I have no problems in any way with them.
Reviewed Feb. 13, 2018
Smooth transition in relieving my debt. Informative and easy to enroll. I really cannot say enough about the professionalism and ease. I feel better just knowing I'm moving forward with life, without all the extra baggage. With the help of my support and service team my future is brighter and my anxiety level is way down. I picked the right company to start the journey. Thanks NDR.
Reviewed Feb. 13, 2018
Could not ask for a better company. Most of creditors never called me. This company emails me to keep me informed up to date and I'm so glad I consulted with this company to pay off my debt. Thank you National Debt Relief for all that you guys do to help me.
Reviewed Feb. 13, 2018
Horrible customer service and even worse is the lies they sell. These legal con artists will not give you “relief” so just be smart and stay away. If you negotiate on your own with your creditors I guarantee you will get a better deal. They will tell you they get it as low as 30% but when you add on their 30% cut it ends up being 60%, something you can easily get on your own. Get ready for monthly fees for your account and even $10 charges each time they make a payment to a creditor. Don’t make the same mistake I did. I was much more successful doing this all on my own than working with this scam of a company.
Reviewed Feb. 13, 2018
Everything went very smooth and very helpful. I would recommend this to anyone with debt issues. We will now be able to focus on paying off our house and be free of all debt. This will relieve a lot of pressure on my husband who is the sole earner in our household because I am disabled.
Reviewed Feb. 13, 2018
Everything is as they said it would be. Very smooth operation. All of the debtors have accepted National Debt Relief's settlements. The process for me, the customer, was very easy and trouble free. Everything was done over the internet and email and was easy and flawless.
Reviewed Feb. 13, 2018
My mother recommended this service to me months ago and I wish I would have taken her advice. I had the best experience when I decided to give into my stress and download it. I was feeling the pressure when companies were starting to take legal action against me and I knew I would never be able to manage the payments on my own. I was scared to go to court and worried what the cost would be. Now I see the silver lining. Thanks to all the knowledge and professionalism. In working with Kate ** I could not have been paired with a better, kinder person.
Reviewed Feb. 13, 2018
Everything that has happened so far has gone about as expected. I am very happy that I just reached a deal with one of the more aggressive creditors in Discover and am looking forward to closing more in the future.
Reviewed Feb. 13, 2018
Beyond professional. Nothing but great service and very thorough explanations. Daniel ** and Vanessa were really really really awesome. They explained all the details about the process of their business and was delighted to bring my debt to National Debt Relief.
Reviewed Feb. 13, 2018
Excellent customer service, everyone involved was courteous and professional in answering all my questions. They gave me all the information I needed and also emailed me just in case I forgot to write anything down. I highly recommended this company. Thank you.
Reviewed Feb. 13, 2018
The Agent I spoke to did an excellent job informing me on what I need to do to become debt free. He made sure I understood everything and in a timely manner. The customer service who did my welcome call was also very kind and read through everything in a timely manner.
Reviewed Feb. 13, 2018
Daniel was very informative and made my experience more comfortable and less embarrassing. I feel that he understands my dilemma and has been very kind in letting me know that there is a light at the end of this. I would recommend this as an alternative to anyone who is considering bankruptcy.
Reviewed Feb. 13, 2018
He answered all my questions, explained everything, answered my concerns. Gave us step by step instructions on how to sign the contract. Very well informed, patient with us when we had questions. I hope this is the right decision for my wife and I.
Reviewed Feb. 13, 2018
Was very pleased with the polite staff at NDR. They worked swiftly to get me approved on the program I needed to resolve my debt. I have recommended them to multiple friends. Very pleased with them. Very professional. They made me feel comfortable with my situation and seemed like all they wanted to do was help me. Will recommend to others!
Reviewed Feb. 13, 2018
Got reasonable settlement offers today for 2 of the 4 debts in my case. Up to now, everything has been moving along pretty much so exactly as was described to me. Whenever I’ve Needed answers or clarification, I’ve Called and received quick, understandable and thorough answers and whomever I’ve Spoken to has been courteous. I'm hopeful that the remaining debts can be handled as well as the first 2.
Reviewed Feb. 13, 2018
I had an excellent experience on the entire process of my debt consolidation. National Debt Relief are very professionals. Very please. Thank you National Debt Relief. I recommend National Debt Relief to four of my coworkers and they thank National Debt Relief every day for having tranquility and extra money. Thanks to National Debt Relief. I gladly recommend it.
Reviewed Feb. 13, 2018
I am very thankful to everyone that helped me. Every customer rep I have spoken to were awesome and very helpful from the beginning of the Application process through the end. I appreciate all the help. Thank you.
Reviewed Feb. 13, 2018
Audia was very accommodating and answered all my questions. She was comforting, making me feel like I am not alone in dealing with my situation. The welcome call was very detailed - made me feel better about my decision going this route to save myself from my debts.
Reviewed Feb. 13, 2018
I was drowning I debt and did not know what to do. National Debt Relief is making the process so easy! Everyone has been so helpful and professional and not once have they made me feel bad for being in the position. I feel like the weight of the world has been lifted!!
Reviewed Feb. 13, 2018
The amounts I am responsible to pay will be manageable. I feel there has been some control given back to me, again. In the beginning I was devastated about what I could do to help my situation. I received some advice from a close friend. At this point what did I have to lose. From the first time I called NDR the representative I talked to was extremely helpful. In no time I was set up with a team. Now I am getting great results.
Reviewed Feb. 13, 2018
I have been struggling so long and I felt like I was drowning! I called and Al ** was absolutely amazing from start to finish. He assured me that he would help me through the entire process and he did! He constantly kept in contact with me through email (which was most convenient for me) and whenever I called he was quick to answer. I asked him a million questions and he was so full of information and assured me everything would be fine. He also was really honest with me and let me know the good and the bad of my situation. I am really thankful to have met him and would definitely recommend him and this company to anyone having financial issues.
Reviewed Feb. 13, 2018
My experience is very good. When I call with a question someone is always there to answer my questions and I will tell my friends and family about the program and if they need any help with any debt they should try the program because the program is very helpful. Thank you for helping me.
Reviewed Feb. 13, 2018
Before calling National Debt Relief I checked out other debt relief programs and finally decided to call National Debt Relief. Talking to Oz ** is such a relief. He didn't make you feel that you're such a loser using all these credit cards. It's like he's telling me, "It's gonna be ok." Glad I called.
Reviewed Feb. 13, 2018
Great service from starting the process to finishing the welcome call and final packet of information. Both calls were handled with care, explaining everything, answering all questions and nothing was rushed. I feel like you all will really be there for me along there "scary" but necessary process. Thank you!
Reviewed Feb. 13, 2018
The staff members I dealt with, Michael ** and Jamie **, made the process quick and easy. The process is easy to understand, and they will work with and negotiate with the creditors to pay down my debt a lot sooner than I would be able to do on my own.
Reviewed Feb. 13, 2018
If the reps are true this is a great deal. Both were encouraging and wanted to help my situation. Thanks National Debt Relief. It's nice to have someone in my corner. Also like the legal representation. I hope to be debt free in 2 years. I will definitely recommend National Debt Relief to anyone that's in situation I find myself in.
Reviewed Feb. 13, 2018
I am very pleased with the service that was provided. I grateful that NDR was able to help me in this time of need and will be able to help get me back on track. The staff was cordial and patient. All my questions were answered and I feel confident that I will be able to ask any questions should they arise as I go through the program. I know that I am not alone in this. Thank you.
Reviewed Feb. 13, 2018
National Debt Relief was rated #1 and after my experience with them I can see why. All my conversations were with friendly representatives, they helped answer all of my questions and concerns, walked me through step by step so I knew exactly what their service was all about, read through and explained each section of the contract before I signed it and reassured me that I'm in good hands. I am confident that I will be in a better situation financially once I reach the end.
Reviewed Feb. 13, 2018
So far all of my contacts with the staff at National Debt Relief has been great. I look forward to taking this journey and hope it turns out to be worthwhile. It's a journey and with all journeys there are ups and downs so we shall see.
Reviewed Feb. 13, 2018
I was nervous but I was reassured by Karen that I would be alright. She explained to me about Global Securities and how they would interact on my behalf. I feel somewhat better now about consolidating my debt. She explained to me about legal representation and how Gitmit would advocate for me. She helped me also download the relevant documents to complete my enrollment process with NDR.
Reviewed Feb. 13, 2018
National Debt Relief is the answer to all our debts. They help their customers to the best they can that will satisfy their client's needs. I am very happy that I went to their program. They are very professional, reliable and always willing to help to solve our debts. Thank you so much...
Reviewed Feb. 13, 2018
I was told they would help to get me out of debt instead it wrecked my credit and left me with a large loan. My recommendation would be to just deal with your creditors yourself. National Debt Relief charges a buttload of money to wreck your credit and pretend to help you. National Debt Relief is a horrible decision. I do not recommend them to anyone. I have just as much debt as when I started but through a different creditor.
Reviewed Feb. 13, 2018
From the very beginning of contacting NDR it has been the best decision I’ve made in trying to get my debt issues resolved. Everyone that has helped from then until now which has been 16 months has always been very helpful. I would and will definitely recommend them to help anyone who has debt issues.
Reviewed Feb. 13, 2018
I got myself in a real financial mess and I was ashamed and dreaded telling anyone about my situation but they did not judge me. They are very understanding, sincere, polite, and professional. They explain the process completely and are with you every step of the way.
Reviewed Feb. 13, 2018
Rita was very helpful and informative in explaining the program as well answering all of our questions!! Rita was very professional in addressing my husband and I. Rita made it a point to make sure that we fully understood the program. Rita is a great asset to your company.
Reviewed Feb. 13, 2018
My experience was calm, easy, and professional. Eli was very helpful and made the process of enrolling in the program very easy. It made the choice to get help that much easier. Thank you to your team in helping me take the first step to making my financial standing healthy again. I appreciate it more than you know.
Reviewed Feb. 13, 2018
I got very sick and I lost my job, so I needed to get my finances back in order. I heard good reviews about National Debt Relief, so I called them and enrolled in their program where I was able to consolidate my debt. I was able to pay off two of my accounts and I just have two more to go. Right now, we're trying to build some equity in my accounts. They keep paying off my debts. They took over. They contacted all my debtors and I didn’t have to do anything after that but just speak with them and pay them. It took a lot of work off of my plate having to negotiate. I tried to call and negotiate directly with my bank first and they weren't willing to work with me. Having National Debt advocate for me was great.
There has been a lot of communication with my negotiators. It has been a good experience overall. The good part was that you are not pushed into accepting the first offer. They go back and forth for you. They give you the offer. And if you like it and if the numbers work, you accept it. If you don’t, they politely say they'll try again. And that was nice versus other companies that I've read some reviews about where they try to scam people and say, “No. This is the only offer you're going to get. You should accept it because there's nothing else there for you.”
The cost is fair. And it's right about the same percentage as every other business like it. I told them exactly how much I was able to pay. And we were able to come to that number together practically. Working with National Debt Relief has given me some peace of mind. I would definitely recommend them. A lot has happened after Hurricane Irma and a lot of people endured a lot of losses in their homes. FEMA hasn’t helped and Insurance companies denied, so it's been a tough time for a lot of homeowners. I have told a couple of people about debt relief, and I also told them if they feel they're in a jam that way, then they should give National Debt a call.
Reviewed Feb. 13, 2018
I was trying to get rid of all my cards and paying them off. I found National Debt Relief online and it looked pretty good. I have 48 months with them, since September last year, and I got three cards out of the way already. They answered all my questions and they explained to me the routine about the banks like how they had the right to keep calling. But the other ones that they negotiated with, they didn’t call me anymore. When I had to do one change on the payments, National went ahead and did the change for me. National has worked pretty well for me.
Reviewed Feb. 13, 2018
When I found out I was pregnant, I had quite a few credit cards and I just wanted to get things paid off as quick as I could. I needed somebody to help me pay those off. I went with National Debt Relief because I had heard good things about them and I did some research. They are reaching out to all the creditors to get them to settle for money, helping me pay them off. The Debt Relief negotiators would call me and say, "This is what we settled for. Are you cool with that?" Everybody was really nice and helpful, and they explained everything. They were very thorough, so I've been very pleased them. They gave me a reasonable monthly payment, something that fit my budget and I was very satisfied with the agreement we came to. The cost is definitely worth it.
Reviewed Feb. 12, 2018
Both Andrew and Dave assisted me and my concerns with professional and clear understanding of the program to finding a financial solution to my accounts for a better Tomorrow and to soon be living free on earth. Again Thank You.
Reviewed Feb. 12, 2018
Best of Best. Nate did a excellent job of explaining the program. If your associates are well verse as he is you have a winning team. Explain everything so I CAN understand the program. Can't say much more. Hope I am free.
Reviewed Feb. 12, 2018
Tim + Steph - I think they were very nice and answer my questions and gave me help with the computer part. They were very patient with me and never got upset with my stupidity which help me understand everything. They need a raise. Thank you all.
Reviewed Feb. 12, 2018
My debt situation has been overwhelming daily. I cannot thank Claudeen ** enough for her caring about me personally. She is a rare breed of employee who should be valued very much by this company. I feel better already... Thank you Claudeen.
Reviewed Feb. 12, 2018
I had a bit over $35,000 in debt. National Debt Relief has been able to get my accounts settled quickly and gotten me on my way to being debt free much sooner than I had ever expected. They were quick to answer any questions that I had along the way. My overall experience has been excellent.
Reviewed Feb. 12, 2018
Billy ** was the person who enrolled us. I have never been treated as kindly, considerate, compassionately and with respect as Mr. ** treated me. We have been through a lot and it was wonderful to be treated as a human being. Thank You Billy **. Jamie ** was nice and really knew his stuff, but he seemed to be in a hurry. Boy, can he talk fast!! Nice person.
Reviewed Feb. 12, 2018
My experience with National Debt Relief was accurate and on point. Very good experience with everyone. Thanks a lot for the explanations and concerns. Everybody was taking in account all questions about the program. I would recommend this company to anyone. Very, very satisfying. Thank you!!
Reviewed Feb. 12, 2018
It was very informative and clear. The agent was very nice and explain what to expect through their program. I was please with the service. I would recommend a friend and I look forward to working with National Debt Relief to get to be debt free and a high credit score.
Reviewed Feb. 12, 2018
I am very impressed with the high quality of personal help. The reps seem to take great care to make sure you understand what is going on. I am 86 and feel very comfortable when they explain things to me and understand what is happening.
Reviewed Feb. 12, 2018
So far the experience has been excellent. They did a great job of walking me through all the paperwork. The electronic format was easy to follow. I would recommend this to anyone that needs the help. Hopefully the rest will go as smooth. Thank you for the help!
Reviewed Feb. 12, 2018
It was a great experience. Brian ** did an amazing job. Thank You for everything you did for me. I look forward to working with National Debt Relief. I really can't wait to get out of debt. All thanks to you guys, I feel really great. Keep up the good work.
Reviewed Feb. 12, 2018
Helpful and informative Associates. I am just getting started but I will see how we progress as we go along. I appreciate the help in thought times. This program should really help get my finances back on the right path. All of my questions seem to be answered at this time.
Reviewed Feb. 12, 2018
I am very pleased with the customer service received during the process of the application. I was able to understand what the process was and they were so understanding and asked if I had any questions often. Overall I would recommend this company to anyone needing this type of help.
Reviewed Feb. 12, 2018
I only have to say that the starting process went more than smooth!!! It's like I lost a giant stone living in my head and hard. Adrian explained me everything in detail. Just awesome and I highly recommend it for people like me who are in this position because life happens... divorce. Vanessa offered me a warm welcome and explained me again everything! Can't ask for better customer service!!! Awesome. ❤❤❤
Reviewed Feb. 12, 2018
I had excellent persons helping me. I will recommend to friends if needed. Thank you all very much for the politeness and courteous help I received. I can relax now, since I turned to National Debt Relief program. I was nervous speaking with them.
Reviewed Feb. 12, 2018
Yes, I would recommend to a friend or a family member. You have excellent customer service. You have a very knowledgeable team. I feel very confident with every conversation I had with your team. Knowing that there is an organization like this out there gives people a peace of mind. Knowing that one day our credit will be fixed with the help from such a well known organization. Thank you.
Reviewed Feb. 12, 2018
National Debt Relief has been an outstanding agency to work with. They have worked diligently to help me reduce my credit card debts and pay them off. This was a great alternative to bankruptcy. And while this type of program does impact your credit scores, as time goes on, they build back up versus bankruptcies which stay on your credit record for 7-13 years. The staff and the website have been great. I would this program to anyone who is struggling with credit card debt.
Reviewed Feb. 12, 2018
Everyone I spoke with at this company was very kind and helpful. They were very professional and did not make me feel intimidated or embarrassed in any way. The process was easy and did not take a long time. I highly recommend this company to anyone looking for help with their unsecured debt.
Reviewed Feb. 12, 2018
Always kept me up to date, started settling my debt ASAP. Sent reminder emails when needed, great customer service. Helped with logging online for assistance. Detailed with paperwork and walked me through the setup process, made it easy for me in regards to payment plans.
Reviewed Feb. 12, 2018
National Debt Relief has been a great company to deal with!! They are extremely helpful whenever I have had to call them for anything!! I would highly recommend them to anyone needing debt consolidation!! They saved me thousands of dollars!!
Reviewed Feb. 12, 2018
I had the pleasure of speaking with Joshua. He helped me to understand my problem. He was very knowledgeable and explained my options. I wasn't going to go down this path. I was trying to get a personal loan. That didn't work out for me, so I decided this was my best solution.
Reviewed Feb. 12, 2018
My experience so far has been right on and very professional. Every time I may receive a letter of email of threatening or collections. Your response time for the these is almost immediately. Thank you for all you do for us.
Reviewed Feb. 12, 2018
Woman I spoke with was very knowledgeable, courteous and patient. I appreciated her tone of voice and concern for my well-being. I also appreciated Antoine who was very patient and explained things extremely well. Look forward to a positive relationship. Thank you.
Reviewed Feb. 12, 2018
From the moment you call, you are put at ease about your future. They walk you through step-by-step on how you need to proceed and the most effective ways to make the program work for you. Literally a huge RELIEF to have them on my side.
Reviewed Feb. 12, 2018
Every interaction I've had has been extremely helpful and I always feel satisfied as a customer when completed. They answer all of my questions and make me feel like they are there to help me and are concerned about making decisions to put me in a good position and are in my best interest.
Reviewed Feb. 12, 2018
They were very courteous and informative. Very helpful. It’s a relief that they could help. I would recommend them to anyone who needs help. The terms are very reasonable. And to be out of debt in four years is awesome.
Reviewed Feb. 12, 2018
Very helpful and understanding throughout the process. Everything was fully explained and all questions were answered knowledgeably. Thank you for assisting me with this process and helping me to gain financial freedom. I will recommend your company in the future.
Reviewed Feb. 12, 2018
I am pleased with the fast process on how you were able to negotiate two settlements. Thank you. I will recommend you to family and friends. I look forward to me being Debt free in the future. I can't thank you enough.
Reviewed Feb. 12, 2018
So far, my experience with National Debt Relief has been a positive one. I just finalized enrolling in the program today. They were very helpful answering all of my questions and assuring me that this is my best option to get out of my current situation. I looked at other programs and this one seemed to be the best one for me. Looking forward to getting out of debt. Five stars so far. Hopefully, all goes well with negotiations.
Reviewed Feb. 12, 2018
Devin and Celeste were both very understanding, and compassionate, with me. They answered all my questioned and helped me feel comfortable about what I was choosing to do. It's not easy feeling like you failed with your debt, it's nice to have someone there to help you bounce back.
Reviewed Feb. 12, 2018
I saw a commercial one day. After struggling for years my husband convinced me to reach out to National Debt Relief. If I can do this which I know I can. I can get a little bit of peace of mind. And I'll have extra money to pay off my medical bills. Thank you.
Reviewed Feb. 12, 2018
My husband's job slowed down and we couldn't pay all of our bills. The credit card bills got behind and we just couldn't get them caught back. We just didn't have the money to pay them. I am so glad National Debt Relief was there to help us.
Reviewed Feb. 12, 2018
It’s a journey, but this has been one of the most rewarding journeys because it’s stress-free and everything is handled by NDR. I am thrilled with the progress that has been made and I can see the light at the end of the tunnel. I would definitely recommend friends and family to go this route.
Reviewed Feb. 12, 2018
I was hesitant at first. The individual on the phone guided me through the process and reassured me that this is a legitimate organization backed by AFCC and have an A+ BBB rating. There are a lot of scams out there and typically when something is too good to be true it's because it is. But this program looks very legitimate. I understand my credit will be temporarily lowered by participating in this program but the alternative is bankruptcy and that would hurt my credit a lot worse. The individual on the phone was very nice, helpful, and patient with all my questions and concerns. To be honest, I would not have considered this program if I have not gotten a personal recommendation which I did.
Reviewed Feb. 12, 2018
Alex was extremely knowledgeable and understood my situation. He made the experience comfortable for me as I was very nervous and embarrassed of my debt. Customer service team was awesome. The ease of the portal is refreshing. I received all information via mail in a timely manner. Very good experience. Thank you.
Reviewed Feb. 12, 2018
I went from having an income to no income. National Debt Relief is helping me pay my bills or negotiating with my creditors to get the interest and late fees lowered and get them paid off quicker. NDR is awesome. Everybody I've ever talked to on the phone has been A-OK, just top of the notch. They have done everything they said they were going to do. I haven't had to worry about anything. They've taken care of everything, talking to our creditors and getting everything started in a timely manner. Plus, the cost is very reasonable. I’m very satisfied with my experience with this company.
Reviewed Feb. 12, 2018
The experience to set up for initiating the steps to resolve our debts was very information and understandable. The advisor that I talked to was very understanding as well as gave me very valuable information to assist me and my to feel comfortable about working to resolve our credit card debts. Thank you!
Reviewed Feb. 12, 2018
Getting signed up was easy. Very cautious and professional. I am excited to see some results. They have good reviews. The process seems easy. I am a little nervous but this has to be a better solution than my current state.
Reviewed Feb. 12, 2018
National Debt Relief had the best feedback from people who had used them. They were backed by the Better Business Bureau, and talking with them, they were very kind. I got into their program where they lower the amount I owe and they take so much away out of my checking account each month. Enrollment was a really good process as it was very well-explained and detailed. There was nothing I didn't understand, and if I need to move the day because of a certain check and the way it falls, I don't have a problem doing that.
I've talked to several different reps when I've called in and one fella was very knowledgeable. He knew everything I asked him and he made me feel at ease. He explained to me the process, but so did the other reps. They explained that when you pay off a debt, they say it's paid in full 'cause it's an agreed upon settlement. It's going to take this long but within six months, your credit's going to soar because these people are going to put that you pay in full. And at the end of the day, that's what the credit bureau looks at. I was very happy with the way the NDR reps talk to you like you're a human being and not a dumb person.
When you try to work with your creditors, things happen in life that cause different things to happen. And when they don't want to work with you, you don't really have a choice. I needed to go on with my life and make things a little better and they weren't willing to help me. I'm glad to know there's an organization like National Debt Relief out there that can help people. They're a great organization that helps you get out of debt. It might hurt your credit in the beginning but as time goes on, you'll have no debt. In March, I'll pay an extra $50 and one credit will be completely paid off.
Reviewed Feb. 12, 2018
When I’ve made the phone call to National Debt Relief after hearing about them on the radio, they were very helpful. And now that I'm working with them, they call and update me on what’s going on with my account periodically. And we settled two different things so far. Also, when collectors had called, they dealt with it without me having to. They’re available anytime and they’d call me right back if I call. I had a good experience so far.
Reviewed Feb. 11, 2018
National Debt Relief just settled my first card with Discover. The card was at $9,600 and they settled for $3,500. I could not be happier, it cut my debt in half and I have three cards remaining with balances under $4,000.
Reviewed Feb. 11, 2018
Elizabeth ** was extremely helpful in answering any and all questions I had. She was persistent in making sure that I had everything I needed in order to resolve my debt issues. She was very patient and knowledgeable. I would definitely recommend National Debt Relief and Elizabeth to other people who are struggling with debt.
Reviewed Feb. 11, 2018
I had yet another account resolved. I am very thankful to all you are doing. My credit report is already looking better. The plan is always clear and easy for me. I pay the same amount every month and I approve all negotiated repayment without being bugged constantly. You take care of everything and just ask me how I want to do things. This is a fabulous company to work with. Thank you.
Reviewed Feb. 11, 2018
All phone contact with your company is excellent. Excellent customer service always. Always helpful and encouraging. Every time I have had contact with anyone they have always helped tremendously. Never talk down to me or ostracize me. I will gladly recommend you to anyone.
Reviewed Feb. 11, 2018
Thanks for the opportunity to voice my opinion of service. I received nothing but the utmost professional help from the beginning to the end of my enrollment. My intake rep. was very helpful and professional. The compliance worker was professional and answered all my questions of concern. So far I would rate NDR with AAA+ rating.
Reviewed Feb. 11, 2018
There are still too many calls that come through telling me that they haven't been contacted by anyone from NDR. It would be real nice if all these calls would stop and NDR would at least do some contacting of creditors. Four out of 12 in a year isn't great.
Reviewed Feb. 11, 2018
I was surprised to see the effects already. I have had nothing but a good positive experience with NDR. It seemed like the process has been fast. I am glad I decided to go with NDR instead of filing bankruptcy. I'm pleased with the amount that has been put towards my credit cards and still am convinced I did the right thing.
Reviewed Feb. 11, 2018
These people are very helpful in resolving debts I am grateful to have found them my debt is being taken care of now. I will recommend NDR to anybody. You won't regret they put smile on my face. If you have credit card debt this is the right place to be.
Reviewed Feb. 11, 2018
I have to say and going about consolidating debt is a very stressful situation. National Debt Relief has brought nothing but relief to my life. They are so on top of everything that I could never keep track of. I'm extremely grateful I chose them and put all my trust into them settling most of my frustration for me. Thank you very much for all you do.
Reviewed Feb. 11, 2018
National Debt Relief helped me consolidate all my stuff. They asked about all the credit cards that we had, then they accumulated everything and charged me a fair fee. They told me my program is for two and a half years. I'm half a year in and have settled some debts. Right off the bat, the negotiator was great. He told us everything in detail. He was patient, calm, respectful, nice and very understanding. He made us feel comfortable. So far, everything has been good. They do well in reaching out to us. Overall, the payment plan is good, but I had one month where I couldn't make the payment and they were okay with it. In the winter and during Christmas, it was slow. We were all tight but it worked big enough. With National Debt Relief's help, a big load from all the creditors calling was taken off me. I can breathe a little better and I don't get harassing calls anymore.
Reviewed Feb. 11, 2018
I googled good companies for fixing credit and National Debt Relief was the first one that popped up. Applying for them was easy. I made a phone call then they got all my information. Also, they were very easy to contact either through email or phone. They changed the amount that I owed a couple of times. They just asked me if I agreed to the settlements, and the amounts that they were requesting for our account was very reasonable. I qualified for a loan with them, so all my cards are done already. I got a good settlement with all of my credit cards for less than what I have and National Debt Relief handled all of it.
I have a lot of bills to pay but the payment plan for the loan was very affordable for me. Now my credit is going to be built up again. It was very down but now it has doubled up. Also, I won't have to worry about the credit card companies harassing me with bills. I had a good experience with National Debt Relief and I was very happy with them. They will help you to get whatever problems you have with credits.
Reviewed Feb. 11, 2018
When we initially called National Debt Relief and we were starting the program, they said they were hoping to have most of the accounts done within six months. That’s usually the timeframe they start with getting the show on the road. Lo and behold, six months later, five out of those six creditors settled for much lower than what we had even anticipated.
National Debt Relief has definitely done everything that they said they were going to do in the beginning. The negotiators explained everything and if I had any questions, they made sure that I understood what was going on, when there was a change in the account and if they had settled with the creditor. The process was a lot easier than what we thought it was going to be. They were also very upfront and honest. We knew that we were going to take a really big hit as far as our credit score and they made sure that we definitely understood that that was going to happen. That did happen but it’s also building back up now.
Also, about two months into the program, one creditor actually sued us. I called National Debt Relief and I asked what to do. I told them that if I knew that was going to happen, I wouldn't have gotten the program. We explained that that specific business was really aggressive and National Debt Relief told me not to worry about it. The lawsuit ended up being dropped because it was a scare tactic and it was not legal for them to do that. After that, everything has been quiet. It's been really simple and stress-free.
We have been able to not have to worry about these different creditors. National Debt Relief takes care of that for us and we know that we're on the right path to having everything taken care of. When we've been worried about things, they stressed to us to call them anytime, and that if I need them, they are there to answer any questions I have. We know that they're on our fight through this and that we're not in this alone. It's very comforting.
Reviewed Feb. 11, 2018
I wanted to get out of debt. I was looking at different companies on the internet and National Debt Relief gave me an option. When I looked for more information about it, I saw that they have been helping a lot of people. With National Debt Relief, I could also make one payment instead of making different kinds of payments. So I signed up and their enrollment process was excellent. They were asking me questions in the beginning and they were very kind. They also sent me a letter which I was supposed to sign and send back. The program helped me with my monthly payments and the amount I pay now is the amount that I can afford. As of the moment, the rate is affecting my credit score but in the future, I know that I am going to repay those debts. Everything has been good and I have been checking the progress by internet because they gave me that option. I’m currently at 25% of the program and I have 2 years left.
Reviewed Feb. 10, 2018
I'm 70 years old and have been buying on credit since the age of 22. Had an excellent credit rating for quite a period of time. I felt apprehensive about taking advantage of this program and even a little guilty. The people at National Debt Relief eased my mind and addressed all my concerns. For this I am very thankful.
Reviewed Feb. 10, 2018
My experience with National Debt Relief was very helpful to me and a lot of weight off me. Minutes after my information was put online I was contacted by Jerry. He was very patient and through with me because I could not download very well. My paperwork was send through and I was contact by him after left a message to make change. After that he connect me with the welcome lady and she get me with lawyer all this done in two days. I am very satisfied with the help I receive. THANK YOU.
Reviewed Feb. 10, 2018
Just enrolled looking forward to crush it and get it done. Such a burden to have creditors chasing you around and you're helpless. But to know there's a company out there that reduce your debt in the thousands and yet you could afford to pay off all your debts is way beyond relief. Very helpful staff and very professional. Highly recommend it to anyone out there.
Reviewed Feb. 10, 2018
I really appreciated the patience and understanding shown to me when speaking with your representatives. They were well informed, which made the entire process run smoothly. All of my questions were answered thoroughly. I look forward to being debt free.
Reviewed Feb. 10, 2018
Checked reviews and NDR was in the Top 10. Very knowledgeable staff, efficient and quick response. Process was thoroughly explained. Documents delivered in a timely manner. Am already feeling some relief in my situation. Would recommend this approach to credit card debt problems.
Reviewed Feb. 10, 2018
I felt very comfortable after speaking with a representative. It felt like I was speaking to a friend or family member and every question I had was answered. They were very patient. I highly recommend National Debt Relief. Now I have peace of mind.
Reviewed Feb. 10, 2018
Very good company to work with. They explain everything going on during the process. They keep you very informed and always keep you updated. The customer service is wonderful. They are very informative and make sure you are satisfied with your results. I would highly recommend this company.
Reviewed Feb. 10, 2018
I'm very pleased that you got this account down. I really appreciate it. Looking forward to the other 2 getting down also. Thank you so much. Working with the people at your company has been a great experience. Everyone has been so nice.
Reviewed Feb. 10, 2018
So far, they have been wonderful. Already recommended to a friend! From start to finish they worked with me and made me feel comfortable with what I was doing. Thank you so much for making this experience as painless as possible.
Reviewed Feb. 10, 2018
Jordan ** handled my enrollment process and he was amazing. This process is very scary for me, but he helped answer all questions and was extremely professional during the entire process. I’m hoping this will be a good decision for me and I’m looking forward to being debt free!
Reviewed Feb. 10, 2018
I just received a call from an agent who stated that they were able to get a settlement on one of my accounts. Meanwhile, I had been trying to communicate with the agency for weeks via email but your agency just kept saying "call us back" instead of answering the question in email. I have a job that requires me to be off the phone since I am working with patients and wait times on your end can be at times quite long. I can understand if the question was hard to explain but I only asked why is there no balance on my account after me paying the advance your company gave me to close the previous deal.
THE ANSWER after I was finally able to talk to someone "oh Im sorry were you not told that after that first deal we have to collect our fees"? Simple answer to a simple question. Don't understand why you made me waste so much time on hold and sending emails when it took less than 5 seconds to answer. I get that you all need to get paid but communication is key, someone should have told me that during the closing of the first deal and or told me while I kept asking the question.
Reviewed Feb. 10, 2018
National Debt always puts their customers before any other priority. The agents are empathetic and very helpful. They are doing a great job for me. A extremely helpful and caring team. They help you make strategic decisions with regard to your debt resolution. The approach that they utilize is pragmatic and financially effective.
Reviewed Feb. 10, 2018
All of my questions were answered immediately. The process was easy and all of the representative were extremely kind, patient, and helpful. I would highly recommend anyone who is looking for a way out of debt quickly. I am thankful to have found this program rather than filing bankruptcy.
Reviewed Feb. 10, 2018
My experience with National Debt Relief is great. They broke down my payment twice a month so I could afford it. They update me on my status on my credit debt. They help me and made me understand every detail I need to know. They adjust their time with my time, especially I work 12 hours a day.
Reviewed Feb. 10, 2018
It's awesome having someone who has my back and getting me out of as much debt as possible. There was no judgment just honest opinion on how to save money. I highly recommend this company to family and friends. 10/10 rating in my opinion.
Reviewed Feb. 10, 2018
I am very pleased with my debt management handled by National Debt Relief. I am also very pleased with the customer service people and also the underwriter's people. The people are very knowledgeable and kind to total to and to get information from.
Reviewed Feb. 10, 2018
Representative was very knowledgeable and was able to answer any questions we had regarding how this worked and how it would affect us and our credit. It made it very easy to make the decision to do this and we both felt immediate sense of relief of stress knowing that we were going to be able to take care of our debt without losing everything including our pride.
Reviewed Feb. 10, 2018
I have had a wonderful experience with NDR. They have taken care of all of the financial, legal, and business aspects of my accounts and now I am about to be debt free! I cannot believe how just 4 months ago I was swimming in debt, and now I have already settled two accounts at HALF the price! I am so relieved and a burden has been lifted from my shoulders! Thank you National Debt Relief.
Reviewed Feb. 10, 2018
I am having a great experience with National Debt Relief as they have retired several of my debts saving me already a lot of money and I have only been on the program for a little over a year. I would recommend them to anyone having a financial hardship that I encountered.
Updated 03/31/18: I have had just an amazing experience with this company. It has been a lifesaver for me. After my husband passed away I was so in debt that it would have taken me 15 years and so much interest to get out of that hole. I am now over 40% done and it is going faster than what was promised!
Reviewed Feb. 10, 2018
I had a very good experience with NDR. Very helpful in a stressful time. I was guided through the application process and my questions were patiently answered. I know already I will have many more questions and I am hoping for the help promised as I walk through this process!
Reviewed Feb. 10, 2018
I feel a sense of relief and not overwhelmed or frustrated. National Debt Relief was very friendly and helpful and explained everything to me in a professional way. I am hoping to pay off everything earlier than the term and with their excellent service.
Reviewed Feb. 10, 2018
It was a real pleasure working with this organization. All the folks I talked with were very professional and experienced and a pleasure to work with. They made it easy to join the program and understand the situation I was in and offered solutions. It was a pleasure talking with everyone.
Reviewed Feb. 10, 2018
Marcus ** was very professional and 100% with customer services. It was hard for me to get in touch with him but when I finally got the time to talk to him about my application, he was very patient with me. It was a easy process and he helped me a lot.
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