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National Debt Relief Reviews

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Edited by: Amanda Futrell
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About National Debt Relief

National Debt Relief is one of the largest debt settlement companies in the U.S. Founded in 2009, National Debt Relief negotiates with creditors to reduce how much you owe on unsecured debts such as credit cards, personal loans, medical bills, private student loans and collections. It offers personalized plans to help you resolve debt, along with support from dedicated debt specialists.

Visit www.nationaldebtrelief.com
Pros
  • Free consultation with debt coach
  • Free debt relief quote
  • Numerous accreditations
  • Professional and responsive customer support
  • Easy enrollment process
Cons
  • Fees can reduce overall savings
  • Not available in all states

National Debt Relief Reviews

Over 50k reviews since 2016

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    How do I know I can trust these reviews about National Debt Relief?
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    Page 199 Reviews 39235 - 39435
    Verified purchase
    StaffProcessTransparency

    Reviewed Feb. 27, 2018

    I contacted NDR due to recommendations, their reviews and BBB rating. So glad and relieved that I took that difficult 1st step in getting relief from my debt. Garrett ** goes that extra mile in his ability, intellect and patience to explain the program in addition to describing the realities of my personal situation. He proposed a workable and feasible course of action. He provided me with hope to see the light at the end of the tunnel that I had built. Thank you so much for working with me with honesty and dignity. Paul ** is very able to provide additional info and services which gives you a feeling of completion and excitement to get this program going! Lift off!

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    Customer ServiceProcess

    Reviewed Feb. 27, 2018

    It was a very quick process and they answered all my questions, walk me through the whole Process with a lot of patience. It was very pleasant with very good customer service and they provide with all kind of information just in case you have doubt or questions regarding this matter.

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    Customer ServiceTransparency

    Reviewed Feb. 27, 2018

    My experience with National Debt Relief has been nothing but positive. The first contact with Marvo helped me to understand and be ready to commit. All written work is very clear to understand. The welcome call was very helpful and clear. Thanks.

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    StaffProcess

    Reviewed Feb. 27, 2018

    Very pleasant people to work with and made this process very very very easy. I am excited to get started. I will Recommend this company to other people. I can't Wait to see the results that I am Going to get with National Debt Relief. Looking forward to a new start.

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    StaffProcessTransparency

    Reviewed Feb. 27, 2018

    I am very happy to have made the decision to get out of debt through your organization. I have looked into other options and find that everything with NDR to be the most upbeat and transparent service out there. The whole process, while a little lengthy (I am sure this is due to wanting to be the most accurate as possible), has been a pleasure and everyone I spoke to at NDR was friendly, genuinely concerned, and professional.

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    Customer ServiceStaffProcessTransparency

    Reviewed Feb. 27, 2018

    I want to thank you for the Customer service you have given me. It was great. I was explained step by step all the requirements I needed to qualify for this program. The representative that was helping me answered all my question and all my doubts. I want to thank you for your work and have a good evening.

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    StaffProcess

    Reviewed Feb. 27, 2018

    This program is giving me a new life. I can finally see the light at the end of the tunnel. The people are very knowledgeable, patient, and friendly. I would recommend this program to anyone who is close to giving up on living a debt free life.

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    Staff

    Reviewed Feb. 27, 2018

    I feel like I am a family member being help by someone that cares a great deal about my financial well being. I also feel like that family is a team that will help me from start to finish. Paul is an excellent communicator. Thank you.

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    Customer ServiceStaffProcess

    Reviewed Feb. 27, 2018

    What an amazing experience! One of the most informed guided tour regarding a very serious topic (fighting your way out of a very tough situation). I always try to get as many details as possible when trying to figure out what actions to take towards problem resolution. Royce was very informative and thorough when explaining how the program works and why NDR does things a certain way. I was instantly comfortable moving forward with the program enrollment! Blake was a very patient and knowledgeable host for my welcome call. Not only did he provide additional information where relevant, he made sure to answer my questions in great detail while keeping the language as simple as possible. My thanks to my team for having my back on this journey to financial solvency!

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    Staff

    Reviewed Feb. 27, 2018

    Very professional, very easy to work with, very easy to understand, very excited about experience. Don't really have much more to say except thank you. Will be very happy when this is all over. Very glad we became a partner with National Debt Relief.

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    StaffTransparency

    Reviewed Feb. 27, 2018

    Everyone was professional, non-judgemental with a no pressure attitude. Everything was explained in detail. I would recommend to a friend. I am still nervous about not being able to settle some of the debt but it was explained to me what the process would be.

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    Customer ServiceStaffProcess

    Reviewed Feb. 27, 2018

    We started out with another company and it was horrid and they ended up stealing money from us. They didn’t pay the bills where they were supposed to. And I ended up firing them and one of my friends suggested that we check out National Debt Relief. So, we did and we’ve been very pleased with it. The enrollment was pretty simple. They asked a lot of questions about my finances, and what I'm able to do and not able to do. But it was a fairly comfortable process. I'm about a third of the way through the program and they have been very good in keeping us informed every step of the way. The negotiator that I dealt with didn't have any problem answering all the questions when I don't understand things. He explains it so I understand it. There's a paper trail for everything that the company does and what he does on our behalf.

    The payment goes in to an account that we have access to. They contact us when they have a bill collector that they have negotiated a settlement with. We have the choice of accepting it or not or offer some kind of alternative per se. But I don’t make any payments other than what the funds are for in that account. We've had bill collectors that call three to four times a day even though the law says they can't call more than once a day. Working with National Debt Relief stopped the phone calls and it let us have our life back.

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    Customer Service

    Reviewed Feb. 27, 2018

    I was having some monetary problems then I ran into some legal problems, so I was in neck-deep and I needed some help. I heard National Debt Relief's commercials in the radio and tv, and I decided to look them up online. I read some pretty good reviews then signed up for their consolidation service. With their program, I'm paying less. I'm giving them one lump sum to work with and they call me for updates. But I work a 48-hour schedule and sometimes, they would call me on days that I was unable to answer the phone. It was really hard for me to communicate with them because my schedule's kind of weird.

    So, they'd send me a bunch of emails on the negotiations and I'd approve them. There were also a few times that I talked to them when they would ask me if I could afford the payment or not, and they worked around my budget. Being with them has lifted a weight off my shoulders and right now, I'm working towards finishing off the program. If a friend would ask me if I would recommend National Debt Relief, I'd answer that I definitely would.

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    Reviewed Feb. 27, 2018

    I felt good working with NDR. I was falling behind on my bills and I went with them based on the research that we did. NDR had to make our creditors lower the debt that we owe them or help us lower the debt. It took about 30 minutes for enrolment and all we needed to give them was our social and then they looked up all of our creditors. We are with them for about six months now and I'm having a great time with them.

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    Customer ServiceStaff

    Reviewed Feb. 27, 2018

    I'm in the middle of a divorce and my wife racked all the credit build up and I don't have any way to pay them. National Debt Relief responded to something I sent and the person on the phone made me go with them. The enrollment process went quick and easy. I'm in the program for 3 years and I've only been in it for six months. Their fees seem fair. I don't know what's completely going on with the bills and but I know they get paid. They want to pay it off quick as possible and they're trying negotiate but to do that they need more money and it is not possible for me right now. While they're working with me, I can't pay any more than I already can. Still, my interactions with the negotiator have been all right. They seem to be working fine and they answer my questions. I have to wait on the line for minute but I seem to be doing all right.

    The only negative experience I've had was they were trying to get a hold of me and they kept calling me 2-3 times a week. I told them to stop as I'm at work and I can't take phone calls while I'm at work. They stopped now that I finally talked to a supervisor, but they were getting ridiculous on that for a little bit. Other than that, I've already recommended them to somebody else and they're working with them. I tell others that National Debt Relief help get the creditors off their back and help get them a payment plan.

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    Process

    Reviewed Feb. 26, 2018

    I was very satisfied with how the program works. Now I can rest from all those collection calls I receive daily. I love that I will be saving more money going through NDR then I would paying them off slowly. Thank you.

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    Customer Service

    Reviewed Feb. 26, 2018

    I just started the program so I can’t really give my review but will keep you updated on my experience. So far it’s been a good experience and they answer all the questions. Hopefully it will continue to be a good experience.

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    PriceStaffTransparency

    Reviewed Feb. 26, 2018

    Very informative, knowledgeable, and super helpful. Thank you. Costumer service was good. They walked me through every step, told me they are there for me. Whatever I was not comfortable with they helped me anyway. All decides need to go through you first in a legal way.

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    Customer Service

    Reviewed Feb. 26, 2018

    Less robotic when the confirmation call comes. So maybe rehearse. Joe was on point. Waiting to see the magic happen when it comes time for your company to perform then a more thorough review will be placed. Let’s see the hype!!! :) Thanks again.

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    StaffTransparency

    Reviewed Feb. 26, 2018

    Clear and concise in explaining all documents. Would recommend to friends. National Debt Relief has very helpful and professional personnel and are very knowledgeable in their assigned duties. Looking forward to getting this pay down of current debt. Thank you all.

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    Verified purchase

    Reviewed Feb. 26, 2018

    I’m new to the program but can already see my debt being cut in half! Can’t wait to see the end result! My only suggestion is to have a report to show which of the accounts have been resolved. I scoured the website and could not find that information.

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    Staff

    Reviewed Feb. 26, 2018

    Thank you for being considerate and understanding through the enrollment process as this isn't something easy to do. I am hoping for a smooth process while my debts resolve. Knowing you are there for me with any questions I may have is comforting. I never imagined I'd have to take this route with my debt but it's good to know there are knowledgeable and courteous folks out there to help get me through this.

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    Process

    Reviewed Feb. 26, 2018

    Everything in the process has been completely aboveboard, no obvious loopholes or exceptions. I am very confident that the process can and will be completed successfully so long as I fulfill my obligations. Alex and the Welcome Tech were friendly and informative.

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    Staff

    Reviewed Feb. 26, 2018

    Both representatives were extremely helpful and informative. The knowledge and assistance I received will certainly be recommended to anyone in need of this kind of service. I have found myself in a difficult financial situation and the program I was recommended and have started with this company has saved my future.

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    Customer ServiceStaffTransparency

    Reviewed Feb. 26, 2018

    I will recommend it to my friends and family. Everyone is very nice and clear on giving and explaining all my options and work with me on getting my credit back where it need to be. They even send me the info on what to give to anyone that call me about this accounts, thank you for all the help.

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    Customer ServiceStaff

    Reviewed Feb. 26, 2018

    National Debt Relief have the best representatives. They provide you with the best service and advice so that you can get out of the debt without worrying about anything. They answer all your questions plus keep checking on you just to make sure youth are okay with everything.

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    Customer ServiceStaff

    Reviewed Feb. 26, 2018

    I would like to thank you for being very reasonable person, I been talk to different people, always helping me. Answering me any questions that I asked. They calling me to let me know, which account they been set up. They asking is I'm agree with it. Thanks.

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    Customer ServiceStaff

    Reviewed Feb. 26, 2018

    Mitchell ** was very professional and knowledgeable. My situation has been dealt with in an efficient and timely manner. The welcome call was pleasant and efficient as well. All whom I've had contact were helpful and pleasant. I have already recommended their services to a friend, and feel very secure that they will be as attentive and pleasant as they have been to me. I don't doubt they will get my creditors to work with them to see my debt decrease.

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    Staff

    Reviewed Feb. 26, 2018

    I have no complaints about the company. They're helping me so far. I just hope it continues. As of right now I give them 5 out of 5 stars. They're doing what they say they do and helping me settle some of my debt.

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    Customer ServiceStaff

    Reviewed Feb. 26, 2018

    Fast response to my inquiry! Great customer service!! Very knowledgeable and helpful!! I had a great experience with all the staff I talked with!! Thank you for your help!! I have been thinking about fixing my debt for a while and I finally believe I made the right decision!! I feel slightly relieved already!!

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    Customer ServiceStaffTransparency

    Reviewed Feb. 26, 2018

    Eric was so kind and helpful. Explained everything well. I am looking forward to seeing this program help me pay my debts off. The Welcome call agent was great too. The idea in just a few months negotiations will be in place and that in less than 4 years I will be debt free is a blessing.

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    Customer ServiceStaffTransparency

    Reviewed Feb. 26, 2018

    The people from National Debt Relief have been very professional and thorough and I'm looking forward to their experience and assistance. A young man named Michael helped me enroll in the program and I then received a welcome call where I spoke with a young woman named Sherye. She was very nice and walked me through everything. I'm looking forward to getting control of my finances.

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    Customer Service

    Reviewed Feb. 26, 2018

    My experience thus far has been great. The customer service provided is outstanding and I will recommend this to family and friends to help them feel accomplishment of being out of debt sooner than I could of thought. Thank you.

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    Customer ServiceStaff

    Reviewed Feb. 26, 2018

    I have very positive feedback and help from everyone. It’s obvious that they are concerned, understanding, and not judgmental. Every conversation is helpful in eliminating my debt. Everyone is working with me and for me. My debt is steadily disappearing.

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    Staff

    Reviewed Feb. 26, 2018

    In speaking with your agents, I found them to be very courteous. I was asked questions to make sure I understood clearly the topic under discussion. They were tactful and very proficient. I would definitely recommend your company to a friend.

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    Customer Service

    Reviewed Feb. 26, 2018

    Wonderful customer service! It's a relief to finally get myself started and on my way to paying off my debt! Go ahead and give them a call - you can check out the options for you and they will go out of their way to help you! Two thumbs up!

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    Customer ServiceProcess

    Reviewed Feb. 26, 2018

    I needed help in getting out of debt and receiving phone calls and letters from the companies I owed. NDR was very helpful in explaining the process and the two gentlemen that I spoke to were very good in explaining the program and how it works and how it will get me out of debt.

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    Staff

    Reviewed Feb. 26, 2018

    Everyone was very helpful and knowledgeable on helping me with the best action for me to take to get out of debt. I am looking forward to working with them to resolve my situation. The agent Mary Ann ** was very very helpful and patient with me.

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    Process

    Reviewed Feb. 26, 2018

    I am so pleased to have located NDR when I really needed it the most. Having lost too much (property and income due to a natural disaster) at once, I fell into a very difficult situation. NDR has assisted me through the entire process with complete dedication and professionalism. Thank you!

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    StaffProcess

    Reviewed Feb. 26, 2018

    Being in debt is very stressful and I filled out the information on your website. I was immediately contacted by Dashawn ** and he was understanding and informative from beginning to end. After the initial phase was completed, my information was handled by David ** and he was also understanding and informative. Both representatives answered any of my questions and gave me confidence in the program. Thanks so much!

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    Customer ServiceStaff

    Reviewed Feb. 26, 2018

    Very helpful agents and informative on all subjects, very timely to respond to problems with debts and problems... how they communicate and cost factors that we will expect and experience... very courteous and thankful for contacting them for the assistance.

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    StaffProcessTransparency

    Reviewed Feb. 26, 2018

    I love the service, very kind and helpful. Thanks so much. The process was very easy. They go over with me with all the documents so they explain to me so I can understand very easy. Thanks so much again.

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    StaffTransparency

    Reviewed Feb. 26, 2018

    Very happy with all the info that was provided and all the questions I had were answered before I even asked. Both representatives knew all the information and acted very professional. They were very attentive to me and always asked if I had any questions and if everything was clear for me. Thank you.

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    Customer ServiceStaffProcess

    Reviewed Feb. 26, 2018

    I've been searching for loans online and came across NDR... Within 2 hours I had been approved for the program and was placed with 2 wonderful employees that made sure I knew what was going on and were so helpful and kind. It was such a huge relief knowing I was on the right road to being debt free. THANK YOU NATIONAL DEBT RELIEF... and a thank you to Ivory ** (I wish I had remembered the name of the woman who did my welcome call because she deserves a shout out too! Both very kind!!!)

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    Customer ServiceStaffTransparency

    Reviewed Feb. 26, 2018

    From my very first call, to the welcome call, and all subsequent calls, the customer service provided was excellent. The agents were super clear with the terms of the agreement and easy to work with in getting all of my debts handled with one low monthly payment. Earl ** was the best!

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    Reviewed Feb. 26, 2018

    I am very pleased with the service that National Debt Relief has provided for me. They have helped me considerably with my financial problems and have aided me getting my credit back on track. I highly recommend their services to anyone struggling with financial worries. They have successfully negotiated to settle ninety percent of my debt so far.

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    StaffProcess

    Reviewed Feb. 26, 2018

    I found the people I talked to very informative, helpful, and personal. I highly recommend the program based on these experiences and I look forward to working with NDR throughout this process. Overall a A++ experience and one I am happy with.

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    Reviewed Feb. 26, 2018

    From beginning to the end of the enrollment process everything rolled pretty smooth... I hope and pray everything pans out according to all of the process relating to the service of National Debt Relief regarding our contract and representation. We shall see... Thank you for your service.

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    Reviewed Feb. 26, 2018

    National Debt is saving me thousands of dollars resolving my debt. I would definitely recommend them to anyone who is in debt, that would like to save thousands of dollars getting out of debt. In 6 months of having them, they have already resolved two of my debts, saving me more than $7000.00.

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    StaffProcessTransparency

    Reviewed Feb. 26, 2018

    Since the very beginning with my relationship with NDR I have found the folks that have helped with my situation very courteous and friendly. They have explained the process of debt resolution very clearly to me and I am certainly satisfied with the results we have had so far.

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    Reviewed Feb. 26, 2018

    My overall experience with National Debt Relief has been positive so far. I started this program to get out of debt in January of 2017, with five creditors and a total debt balance of about $26,000. It has now been just over a year and 3 of those 5 creditors have reached an agreement through National Debt Relief, and will be paid off in full by the end of this summer. National Debt Relief has reduced my total bill with the 3 creditors by almost 10,000 dollars!!! I still have 2 creditors to be paid off. I would have never been able to do this on my own! Thank you, National Debt Relief!

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    Customer ServiceStaff

    Reviewed Feb. 26, 2018

    The best help I have find for my problem, very professional attention, she answer to me any question I made for her. I am very happy to find this person who put all her knowledge to help to resolve this situation. Again thanks very much for your help.

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    Staff

    Reviewed Feb. 26, 2018

    The representatives I spoke to today was extremely professional. I am now stress free knowing my accounts are in good hands. I am on my way to a debt free life and I am grateful. I can now sleep in peace knowing everything will be ok and I will be able to get my credit score back up in the future.

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    StaffProcess

    Reviewed Feb. 26, 2018

    Both people we spoke to were extremely helpful and knowledgeable with the product and we are very anxious and extremely excited to begin this process to get out of debt with your company's vast array of resources. Thank you very much.

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    Staff

    Reviewed Feb. 26, 2018

    This is a new process for us. My new husband and I took on a lot of debt from our previous marriages. We were paying our bills, but had little to work with after that. Everyone we talked to a National Debt Relief made us feel reassured that we were making the right decision. I am hopeful that this will be a success for us!

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    Customer ServiceTransparency

    Reviewed Feb. 26, 2018

    Looking forward for the experience of being debt free... Was recommended by a member of my home... The service gives no stress at all and outstanding service step by step. The conversation and communication are great. Thank you so much for the services.

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    Transparency

    Reviewed Feb. 26, 2018

    Very happy with the way I have been treated. Everything has been explained. I look forwarded to your help in this matter. You have offered help when I thought there was none. I look forward to having my debt settled and a fresh start. Thank you so very much.

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    Customer ServiceStaff

    Reviewed Feb. 26, 2018

    I signed with National Debt Relief in November. They have started to get resolutions for me and I would recommend them to anyone.They have been pleasant and cooperative with me at all times. Anyone who needs assistance with Debt Relief should contact them, and they will be satisfied with the experience.

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    StaffProcess

    Reviewed Feb. 26, 2018

    My experience was absolutely wonderful. Extremely professional staff, guidance, and reassurance with such a troubling issue for me. The knowledge and customer satisfaction is exceptional. Hoping what was promised is delivered, if it is anything like the ease of establishing the first step I trust the process will go as planned and promised. The professional staff is exceptional and the process was so smooth and easy to start. Kudos to you!

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    Customer ServiceStaff

    Reviewed Feb. 26, 2018

    BEN ** was the first Representative I encountered. He helped with mostly everything. I wish I could work with him for all of my services. Ben provided me with amazing customer service. Answers all my questions and concerns. 2nd guy I talked to seem rushed. Talked really fast and it was hard to understand the information he was trying to share. He seemed put off when I asked questions. Mixed emotions. I’m happy to have gotten help to fix my credit.

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    Staff

    Reviewed Feb. 26, 2018

    I turn all my bills over to them in Nov and they are working and getting things settled. I think I am at 80% now. I make a great choice. They are great at letting me know what is going on. I love the website, showing me % completed and where we are with each creditor.

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    Reviewed Feb. 26, 2018

    The team at National Debt Relief actively contacts the creditors to get settlements as quickly as possible with the available funds. I have had three accounts resolved in less than a year and settlement offers from two other accounts. These resolutions and offers make up about half of the total debt.

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    Customer ServiceStaffProcess

    Reviewed Feb. 26, 2018

    Back in June, I called National Debt Relief and the person had me send over everybody that I owed. He went over everything, what it would cost me and how much I could afford. He was probably the reason I went with National Debt Relief. He was good, thorough and honest. He told me there are a lot of people out there that could possibly just take my money and run. Since National Debt Relief is such a big company and they had all those good reviews plus I had to do something at that point, I didn’t search around and I went with them.

    Once I signed up for consolidation of my credit card debts, I had to talk to some lady for a while just with all the legal terms and it has been fine ever since. They take $159 every paycheck, every two weeks. They took into consideration that I don’t make craft and that I have other bills. And when they have a settlement they email me. It has only been maybe five months but they've saved me quite a bit so far. The program has taken my debts down a little bit over half and they’ve settled three of my credit cards out of 10. I think it’s going to save me a lot in the end.

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    Customer ServiceStaffProcess

    Reviewed Feb. 26, 2018

    Boris ** was a very pleasant, professional, kind, and knowledgeable customer service representative. He made me feel very comfortable and at ease through the entire process. I am very satisfied with your service. It put my mind to rest about all of my debts. Thank You!

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    Staff

    Reviewed Feb. 26, 2018

    The operator was very friendly. The operator was very knowledgeable. The operator listened to my concerns and was able to give hope to assist our family get out of debt. National Debt Relief is a great company to offer assistance in getting out of debt.

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    Price

    Reviewed Feb. 26, 2018

    National Debt Relief had some high customer reviews when I did an internet search. I signed up for a consolidation service and we're doing the program for 2 years. The enrollment process was very easy and they took care of everything. When they come to a settlement, they will give me a call and we'll discuss what the settlement ask. If I have enough in the account, they'll process the settlement. If they need more and I have it, I'll give it to them. We've settled three accounts so far. Also, the payment plan they've set up for me was perfect and right where I needed it to be. The cost of their service is good and I've had to actually use their legal services as of late. National Debt Relief has helped take care of some debt that I've had to get rid of on a long time so it has helped tremendously.

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    Customer ServicePriceStaffProcess

    Reviewed Feb. 26, 2018

    I wanted to get my debt under control and National Debt Relief seems very reliable and they have good reviews online. I submitted an application online on their website and they gave me a quote. After that, they gave me a call, they pulled up all of the outstanding accounts that I have and they enrolled me in the program. All I did is submit power of attorney and a notarized paper and they took it from there. Everybody has been really polite and nice to me and anytime I’ve had a question, they’re very prompt to answer them. They always have an answer for me and that I’ve called pretty late at night and there’s always someone on the phone. I’m pretty comfortable working with their staff.

    What I pay them monthly goes of how much I owe and what’s the settlement for. I have access to the website and the way they have it is they have it all in different dates. That way, each company gets the payment on a certain time a month and they’re all coordinated so there is no shortage of the funds that I have available. The cost is pretty great because it seems one payment alone. It’s combined with National Debt Relief, one payment to one of my debts is almost the same as what I pay and they’re doing much more for me. It has worked well for me so far and my credit score has gone up since I started working with them. I’ve gotten rid of some accounts that I had outstanding and I only have two more years left. I’m very pleased with their service. It’s a really good program and I recommend it.

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    Reviewed Feb. 26, 2018

    I just lost my job and National Debt Relief happens to be the number one in the online surveys so I chose to seek financial relief from them. I talked to some people and they pulled my credit report, looked at everything and told me how much money it's going to cost and when the payment’s due. The cost and their reps were good. I'd tell others to give National Debt Relief a call and try their service.

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    Reviewed Feb. 25, 2018

    Great customer service. Very helpful people. Thank you... I would recommend to all my friends and family. It’s a great company that helps need it people to have a better life. I would recommend to everybody and sure they could help any customer.

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    Transparency

    Reviewed Feb. 25, 2018

    Jonathan ** is awesome. He was very clear on describing particulars of program and a champ when it came to unraveling the technical problem I was experiencing (could not submit app on Google Chrome had to upload and switch to Firefox). Nicole ** needs to slow down when reviewing contract and kept referring to para 1, 2, and suddenly she was at 8 & asking me to sign. As a result contract was not well-reviewed and she needs to be more patient with questions asked of her.

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    Reviewed Feb. 25, 2018

    I can’t expeess how glad I am I got a hold of National Debt relief. They have done an exceptional job of easing my troubles and explaining how they do it. I am so thankful. The better business bureau gave them the A+ rating that got my attention, and as a client I give them the same A+.

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    StaffTransparency

    Reviewed Feb. 25, 2018

    They answered all my questions and were very helpful. When we asked more questions because we didn’t understand they explain it. Thank you so much for helping us we felt lost with all our debt, but now we know we’re going to be debt free. I would recommend this to all my friends family.

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    Reviewed Feb. 25, 2018

    Program was easy to sign up for and well explained by the employee. They walk you thru each step of the program, explaining everything along the way. It’s easy to understand. The associate made you feel important and was very helpful, answering questions along the way.

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    Reviewed Feb. 25, 2018

    When I first saw the ad for National Debt I was a "little" skeptical. The representative went over all the details and how the program works. They were very informative and I was impressed with their experience. They have done a very good job of taking care of one debt after another. No surprises here!

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    Stanford increased rating by 2 stars.
    Customer ServiceStaff
    After a positive interaction with National Debt Relief, Stanford increased their star rating on March 5, 2018.

    Updated review: March 5, 2018

    I had a problem before but it has been resolved.

    Original Review: Feb. 25, 2018

    I’ve had so much trouble with NDR representatives not doing what they said they were going to do. Last October I called and told them my friend wanted to deposit $10,000 into my NDR account in January, 2018 and a second $10,000 in January, 2019. He only had one condition, that NDR not take any more money from my checking account. Because of my illness I could not work and could not afford the drafts coming out of my checking. I called several times and sent two emails. They told me several times they could not put anything in writing before the deposit, but after the deposit was made the Draft Schedule would be adjusted and that would be put in writing.

    My friend agreed to deposit the money based on what NDR told me. He deposited the $10,000 in January and NDR did not make any adjustments to the Draft Schedule. I sent emails and they sent back the old Draft Schedule with no adjustments made, and they would continually avoid my questions and tell me to call the customer service number. I called several times, one representative told me the $10,000 would take care of fifty drafts which was almost two years worth, the draft schedule only goes out one year so no drafts should be scheduled. He said he would send me an adjusted draft schedule and he sent me the old draft schedule, before the deposit, with no adjustments made.

    Another representative from NDR told me I needed to pay another three or four more drafts to make sure I had enough money deposited to finish off the program and then let the $10,000 take care of the rest of it. He told me he would send me an adjusted draft schedule and again, he sent me the old draft schedule with no adjustments made. After making several phone calls and emails and not getting any cooperation, I called and talked to Rena, she deleted the next sixty days of drafts until May third, stating that’s as far out as she could delete the drafts and I could call five days ahead and delete the next sixty days. She sent me a new draft schedule with the adjustments made, she was the only one I talked to who knew what their job was and did what she said she would do.

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    Staff

    Reviewed Feb. 25, 2018

    I was very nervous and anxious. Who isn't when needing help. Our representative listened and answered all our questions. Never rushed us but put us at ease. He was patient and knowledgeable. Understood our situation and treated us with kindness and respect. We are really thankful that we decided to do this with National Debt Relief.

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    Reviewed Feb. 25, 2018

    My experience with NDR couldn't have been any better. Both Representatives were professional and thorough, they made me feel comfortable and put me at ease with the whole process. I feel like I'm actually going to get out of debt. Thank you NDR.

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    Staff

    Reviewed Feb. 25, 2018

    I am having an amazing experience working with NDR to get out of debt. They are so good to their clients, easy to work with you if you have unexpected things come up. Totally love this company! They truly care.

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    Customer ServiceStaff

    Reviewed Feb. 25, 2018

    My rep was nice and was helping me. So far, everything has been okay. I even signed my mama. My mom had to go through me for as my email and I had to take care her business for her. She’s an older woman and she’s not taking care of her bills like she’s supposed to. I was calling them to let them know that when they take out their monthly fee, I wanted them to take it out at once and not spread it out in two payments because she might spend the money and they might not get their monthly fee. And they’ve been giving me such a very hard time with that. They kept telling me that I had to fill out something that no one ever seems to receive. She had to write something and I had to email it to them. They claimed they weren’t getting it, so I don’t even know if they even get their money monthly. I’ve been back and forth with them for days. They were saying that when she signed up, she gave me permission. But I don’t have that permission so that was a one-time thing. I’ve been in the program for about three months and I have settled with one creditor so far.

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    StaffProcess

    Reviewed Feb. 25, 2018

    I went through National Debt Relief on the recommendation of another friend who had a really good experience with them. The enrolment process wasn’t lengthy and I got everything accomplished that same day. I got into the process a little over a year ago mainly because of credit cards and I was consumed with all of the debt. With their help, they negotiated two of my debts that are now paid off as of December of last year. I still have several debts that I have to pay off, but we are accomplishing our goal. Also, I have very pleasant interactions with the negotiators. I had a lot of questions and they were very helpful, professional, and knowledgeable. My payments are set up for monthly and working with National Debt Relief has truly lifted a lot of stress off of my household. I would definitely tell friends that going through them is a great way to be debt-free and be able to live at the same time.

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    Reviewed Feb. 25, 2018

    I have credit card debts and National Debt Relief worked with lenders and made settlements. When I enrolled in the program, they told me what they were going to do, what the terms were, and how much my monthly payments were going to be. They also told me that they would work on my behalf with the creditors, and when a settlement was agreed upon, they would let me know, and I could accept it or not. And then the money would be taken out for a period of 24 months.

    Their reps have been pretty good. They called and told me that they had a settlement and the call was quick and professional. They also explained if I needed to add a bit more money for one payment. But I have trouble trying to get them to stop calling me during business hours. Other than that, the payments were reasonable and I made two payments a month. There are two debts that we already have agreements with, and I just continue to make the payments. Working with National Debt Relief has been positive. I’m happy that there was someone able to help me because I couldn’t do it myself. I know my problem is being taken care of and it isn’t just floating around out there with me worrying about it. National Debt Relief has done a good job.

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    Process

    Reviewed Feb. 25, 2018

    We got to a point where we were paying interests and not paying anything on our cards. We googled to see our options to kind of help us to get to a better spot. National Debt Relief had really good reviews. We enrolled in their program and we had bumps along the way with how it went and the things that they wanted from us, but it was a smooth process overall.

    We've completed some accounts but there are still others. I hope they'd improve how they split the cost. We're in a situation where some have been completely put aside until others are closed. They tackle the smaller accounts first and then the bigger accounts. And it would be nice if it could be done evenly, but they also want to get some quick ones as well. But then it leads you into trouble with the others that they then have to solve. However, it is part of the process and they work with it every day. And they know how it goes so as long as it all gets solved in the end, then that’s okay.

    NDR has been good when I've contacted them. They’ve taken the total amount, and then they obviously calculated in the backend what we would have to pay every month and if it is manageable for us. It's clearly a stretch for us, but we didn’t experience that it wouldn't be because we've gotten ourselves into the situation and ultimately we want to solve it. Their fees are fairly high but it's still a whole lot less than if we had to pay everything in itself. Sometimes I feel like it would be better if they could take their fees right at the end as opposed to each account that they close since it stops them from negotiating the next thing because there wasn’t enough money. It could hold up the process because they're taking their fees as they go along. But perhaps, they do that as well to make sure that we don’t stop paying.

    We're still in the middle of the program. It's a slow process, but then it can't go faster because we can't pay more. So it is what it is. Once we get to the end of the process, we'll be massively relieved and we swear to never get ourselves into this again. Working with NDR kind of helps you get out of things in a clean and manageable way.

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    Reviewed Feb. 24, 2018

    After six months in the program I have had my debts reduced already by $13,000.00. I make a monthly deposit, which is less than I was paying on my debt and it is used to negotiate for a settlement with my debtors. It works. I started at over $40,000.00 in debt.

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    Customer Service

    Reviewed Feb. 24, 2018

    I am so thankful to be working with National Debt Relief. They have handled everything and have relieved so much stress! I was overwhelmed and other than approvals on settlements or paperwork signing, they do all the work and deal with the creditors. Never wanted to need their services, but circumstances change and I am so glad I made that call.

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    Staff

    Reviewed Feb. 24, 2018

    My experience is that of convenience and the peace of mind that someone is working hard on your behalf to be debt free within a short possible time. Very grateful that this organization is at corner helping me and also helping million of people in the same situation as me. Thank you.

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    Reviewed Feb. 24, 2018

    Just starting this program. All interactions have been very smooth. It seems like this service was the right one to choose. They are super efficient and a provide great customer service. Hoping this type of service continues. Thank you!

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    Reviewed Feb. 24, 2018

    I just retired and have a fix income so I decided to call for help on my credit. The person that assist me was very helpful, he knows what I'm going through and so he explained what's going to happen to the account. He was very detailed, clear on all aspects. Very good customer service. I would recommend the company to a friend.

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    Reviewed Feb. 24, 2018

    I’m very happy with the National Debt Relief. I have been with them for a month and it been great. I’m very happy I picked them to get rid of my debt. I will 100 percent recommend them. They are a great company.

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    Reviewed Feb. 24, 2018

    NDR is doing a super job. Negotiating my accounts has been extraordinary, I could not have done this by myself. From the start they’ve communicated with me every step of the way. Customer service has actually been a pleasure. Knowledgeable, friendly and very understanding staff.

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    Reviewed Feb. 24, 2018

    The services I received from Kathleen ** and Valentine was above and beyond any I've ever received. The information given to me was explained and my questions were answered and explained for me to understand and come to terms of understanding.

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    Customer Service

    Reviewed Feb. 24, 2018

    I was really happy with the service at first. But then a year later I get a call that I still have an open account that I was told was already closed out. They had called and asked for additional funds a year ago to settle the account. I had given them the additional funds and then a year later I get a call that that credit card is still open and I owe an additional hundred and $70. Very disappointed that it took almost a year while I thought I was repairing my credit it was actually still an open card. They should have called prior than 10 months to let me know that this card was still open and they had never settled. It was over a year-and-a-half after I had stopped making the monthly payments and a year after I thought my last credit was settled out.

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    Staff

    Reviewed Feb. 24, 2018

    I was well informed by my debt specialist through every step of inquiry, application and follow through. I felt reassured that I made the right decision and that this was the best direction for me to take for my financial situation.

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    Staff

    Reviewed Feb. 24, 2018

    National Debt Relief is Very informative and helpful. They give you the relief you have been putting on the back burner of getting taken care of. This has been a BIG burden lifted OFF MY SHOULDERS. They have you covered in more ways than one. I would recommend to anyone!

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    Reviewed Feb. 24, 2018

    I was so skeptical about this whole situation, but this company made is so easy for me, they put me at ease. They stepped up and took care of me. Only four months in and one credit card is already paid off! They are so friendly and quick to help!!!

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    Reviewed Feb. 24, 2018

    Joined this program and I am extremely happy. They truly help you get out of debt while bank institutions and loan offices rarely help the consumer!! It’s a tough battle getting out of debt but with the National Debt relief program it helps you get rid of the stress of climbing out and relieving you the burden of your debt!!

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    PriceStaffTransparency

    Reviewed Feb. 24, 2018

    My father died and left me with quite a few debts. I am older on a fixed income and there was no way I could pay it all off and pay my monthly bills. National Debt Relief seems to have a better format than other companies. It was a really simple enrollment form. I had to tell them the specifics of each of my debts and like that. They have been really nice and the flexibility level is truly good. They explained to me exactly what goes on with how they do it and the fact that they are negotiating the debts down, which is something I didn’t know how to do. They're just very, very good public relations people.

    I had a real hell of a time getting the money in there. There have been several months that I've had to delay my payment a week and lower it a little. But they’ve been very understanding with all of that. And they have already paid off one of my credit cards. They have negotiated that down to where it's impressive. It was a four-year program and I'm a quarter of the way through. I feel good working with them. At the moment, the cost is my biggest issue. If you compare them to Verizon, I think they’ve come out ahead. But everything costs and it is a good service that they are providing. Ever since my dad died and the debts came out, there has been stress. At least there's an element of hope there that I won't be up to my neck in debt. I appreciate their service and their understanding.

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    Reviewed Feb. 24, 2018

    I am looking forward to work with this debt relief program and I know it will be very beneficial. I fully trust that they will help solve my conflict and benefit me to relieve my conflicts with my active creditors.

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    Reviewed Feb. 24, 2018

    Explained my situation and motivated me in my accomplishment. Able to resolve this debtor balance in paying less than 50 percent of what the original balance was and I was surprised! Calls me regularly to inform me of my accounts and makes sure I don’t need anything else.

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    Reviewed Feb. 24, 2018

    Information explained clearly and concisely. Very happy with representatives. Hopefully your service will alleviate some of the pressure we’re under. My only question is if we’re allowed to make double payments since we will soon have two incomes. Would appreciate a response regarding question.

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    Reviewed Feb. 24, 2018

    Only been in the program for 5 months, but so far, they have resolutions with some of my creditors. Actually, it is already 16% of my total debt. And I had a lot of it. The service reps have all been kind and understanding and they are always glad to help and answer your questions. You will get a lot of calls at first from creditors. Eventually, they will slack off. But every time NDR tells me they have a tentative agreement with a creditor, I breathe another sigh of relief. Best thing I ever did was turn to NDR for help. Many thanks to National Debt Relief for all their help.

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    StaffProcessTransparency

    Reviewed Feb. 24, 2018

    Applying for debt relief was fast and simple. The representatives were very polite and detailed. They made you feel comfortable and explained the process clearly. I feel this was the best decision for my situation to clear up my debt. I now feel confident!

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    StaffProcess

    Reviewed Feb. 24, 2018

    Everyone that we spoke to was very informative on the process. They answered all our questions. Would highly recommend your services to family and friends. They were very patient with our slow computer. Found out afterwards that Windows was trying to update while we were online with them.

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    Reviewed Feb. 24, 2018

    Shaundae was very helpful with answering any questions I may have had. She was very polite and it has been a pleasure working with her. I was very pleased with my welcome call and the great customer experience I received from her. I would recommend you guys to anyone I felt needed help with debt relief.

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    Reviewed Feb. 24, 2018

    Sent in twice papers to settle a bank debts and still claim to not have them. Lost all our money due to taking too long on negotiating. Now we have no money for bills or gas money. Never seen a company like this.

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    Reviewed Feb. 24, 2018

    Christal ** was Amazing at explaining everything to me and helping me understand how National Debt Relief will help me. I'm so Thankful to God for NDR. I believe this is a start of a Peaceful, Stress-free and Debt-free Life for me. I've been struggling for a year trying to keep up or find help and THANK GOD RELIEF HAS FINALLY COME.

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    Reviewed Feb. 24, 2018

    We had an enormous debt that we needed to fix and we didn’t want to go through bankruptcy. I looked up a few websites but I liked the first phone call I made with that lady from National Debt Relief and she sold me on it. They're helping me with making settlements lower than the credit card debt we owe so that we can pay it off with them. They took the income that we bring in versus what we owed and our household expenses now, and they get it out that way. We’ve already paid off some creditors. Also, we’ve established links between other creditors and sent them, “Should they stay with us and help us out?”

    I'm most impressed of the NDR's staff's courtesy. Also, they always answer the phone right off. They go through the big hassle of identifying yourself but once they get done with that, they’re informative of what they have to say to me after they read over my issue. And then they’re able to respond the way that needs to be responded and they answered the questions I have. They're very considerate of what’s going on in our lives to talk to us in a way that we understand what’s going on and in a way to make us feel better. The cost is fair enough for everything that they do and all the connections that they had. I’m willing to pay it in order to be debt-free. We’re still having a hard time but we are making it better each month and because they helped us, we were able to fix a lot of other problems we had.

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    Customer ServiceStaffTransparency

    Reviewed Feb. 24, 2018

    A friend used NDR years ago and had a good experience. It has been almost two years since I put around five accounts with them and they've come down to two. We still have at least another year with the one that they just set up. Sometimes their rep would call and ask me why I don't log on and I don't log on because I trust him. He seems to be doing his job and I don't need to get in his way. The only thing that upset me was the time that I put an extra thousand bucks in there and they took it as their fee. I really didn't think that was right because the fee is negotiated into the monthly payment as far as I knew.

    They need to make that a little more clear to people when they sign up that you put extra money in there it's not going to go to your account, it's going to go to them. I'm pretty sure the rep probably talked it over with me but if he did, he didn't clarify it. But the payment set up best suited me at the time as I didn't have any money coming in. Overall it has helped me and I'm happy with them, so far.

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    Process

    Reviewed Feb. 24, 2018

    National Debt Relief is a good service but you have to be patient. I availed of their consolidation service and my enrollment to their program went pretty easily and smoothly. They asked me what I could afford and they looked at what they needed and asked me if I could do that to which I said yes. That worked out so far. I also pull things online. It's all set up automatically and I can look at stuff online so it works great. But every once in a while, I would call National. Right now, my credit score went down. It's a slow process and I knew it was going to be so. Debt-wise, there is a little bit less stress. Half of my debts have been negotiated and resolved.

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    StaffProcess

    Reviewed Feb. 23, 2018

    I was very nervous about the whole process. I spoke with Daniel and he has answers to every question I asked and didn’t sound scripted. He took everything I had to say into consideration and worked with my needs and didn’t press anything onto me like a salesman. Would highly recommend this service to friends once I see the results to back my initial experiences.

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    PriceTransparency

    Reviewed Feb. 23, 2018

    Everything on how the company works with me was explained in detail. The payment plan is at a reasonable cost so I do not get into further debt. The reason I went with National Debt is because of the reviews I read and you are ranked #1 with Consumer Credit Review.

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    Reviewed Feb. 23, 2018

    Very nice answered all my question and helped me through everything on my account to help me with my debt. Very very helpful and was good and knew their job and explained everything very well and helped me with all my cards and accounts I have.

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    Reviewed Feb. 23, 2018

    Amazing that they were able to take my debt down less than half of what I owed. I'm blown away! I will definitely recommend to everyone with credit problems to talk to National Debt. Very friendly, kept me informed through the entire process.

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    Staff

    Reviewed Feb. 23, 2018

    Things were moving slow at first and I was becoming more worried by the day. Although I didn’t feel like anything was happening NDR was working hard behind the scenes to negotiate my debt. I was also a skeptic in the beginning but each staff member that I have had to deal with has been great and respectful. Thank you so much.

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    Reviewed Feb. 23, 2018

    I need to pay my bills. I have very little income because I am disabled. I only have Social Security Income. National Debt Relief Program has helped me today to sleep better tonight. I am so grateful that they have helped me have a lower monthly credit card payment.

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    Reviewed Feb. 23, 2018

    I set everything up in late December to begin the program in January of this year. I've made 2 payments to date and already 2 of my 5 accounts have arrangements to be settled. Satisfied so far. Hopefully the remaining 3 go well also!

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    Reviewed Feb. 23, 2018

    I was very happy with the program. Richie ** was very friendly and polite and answered all my questions. He is a great member of your team. Also, when I called the Welcome Call this morning, I spoke with Kathleen ** and she was very pleasant and went over everything to be sure all was correct. I am very pleased with NDR and will refer you to any of my friends.

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    Reviewed Feb. 23, 2018

    I like how I get emails and notifications on what is going on with my account and how they can resolve it and my schedule drafts also. Also they helped a lot too when I first enrolled and What was going to be done and so far everything is going great.

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    Staff

    Reviewed Feb. 23, 2018

    The gentleman that helped me was very pleasant and helpful. The only suggestion I would make is that everyone talk a bit slower. Hard take in all the information at once. Overall good experience. I hope they do the job that I signed up with them for.

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    Transparency

    Reviewed Feb. 23, 2018

    We are happy with the service. Same time we have a unknown fear too about legal issues and affecting our credit scores. Explained very things we asked but we still has uncomfortable feeling because of our less knowledge. Hoping this will really help us to solve from debt completely rather than creating another problem.

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    StaffProcessTransparency

    Reviewed Feb. 23, 2018

    They were very informative and transparent throughout the entire process. Their debt specialists are very helpful and make it very easy to understand how the entire process is going to work for you in your specific situation. Would definitely recommend their services for anyone that is looking for a debt relief solution without having to take out a consolidation loan.

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    Staff

    Reviewed Feb. 23, 2018

    It was a great experience with National Debt Relief. I wanted my debt relieved, and this team did it for me every step of the way. I was in serious debt and creditors were calling me all the time. I called, and discussed my future of trying to save and be debt free. This is the place to be relieved from debt.

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    Reviewed Feb. 23, 2018

    Quick response. Friendly service. Debt payoff reduced by several thousand dollars. Provided relief from a lot of worry and stress. I would recommend this service to anyone with a large amount of credit card related debt. Thank you for your assistance

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    StaffProcess

    Reviewed Feb. 23, 2018

    Were very helpful and knowledgeable with answering our questions concerning the program and how it all works. Were able to go over different options concerning our finances and what measures would be best to take in our situation. Felt they were actually concerned in helping us.

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    StaffTransparency

    Reviewed Feb. 23, 2018

    Carmelo and Kathleen, we're just great, they represented your company very well, they were professional, and polite; they explained things to me so I could understand. My o my what great patience, I certainly applaud them. Job well done!!! What more can I say... I look forward to working with you.

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    Reviewed Feb. 23, 2018

    I am thankful for this opportunity which will help improve my credit score. I can also rest easy that I will only have one payment to make instead of 15. Having one payment will be so easy and convenient. Thanks so much National Debt Relief!

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    Staff

    Reviewed Feb. 23, 2018

    I am very happy with what debt relief is trying to do for me. I hope I can get out of debt and start living a normal life without all the worry I have now. So far they have been wonderful. Thank you for all your hard work and kind words. Thank you for putting a light at the end of the tunnel.

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    Reviewed Feb. 23, 2018

    Kyree ** was very knowledgeable and also very kind. Thank you! The process was very smooth and Kyree made everything very understandable. I am so thankful for this program. The fact that I will be out of debt is wonderful. I don't what I would do if this program didn't exist. Thanks again.

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    StaffTransparency

    Reviewed Feb. 23, 2018

    Service easily to understand and staff made sure everything is understood. Everything is reviewed more than once so it is all clear and understood. I would recommend National Debt Relief to others. I felt that the NDR was working on my behalf.

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    Reviewed Feb. 23, 2018

    Yes definitely would recommend to a friend. Great customer service, everything they talk about is true and the program so far is working for my husband and I. In the long run it will benefit us to better and bigger things. Very please. Thank you!

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    Customer ServiceStaffTransparency

    Reviewed Feb. 23, 2018

    Prompt replies with excellent explanation of the steps after my initial contact from a mailing. The telephone conversations with representatives were very professional and their guidance thru the website signing was great. I hope that process goes as promised and I hope to maybe get some extra payments made.

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    Customer ServiceStaff

    Reviewed Feb. 23, 2018

    Updated on 10/04/2018: At this point, I still have to pay off about three of my debts and I'm happy about the way NDR handles things. Once they started working and I saw a result, I felt good. I tried to settle my accounts directly speaking with the companies and what they gave me and the same settlement that NDR got are not the same. NDR was able to settle almost 50% off. Also, when their reps give me an answer, they ask me again if they have answered my questions and if I have another question before they hang up. If it wasn’t for NDR, all of my debts would have shown bad credit. But now, I show that some of those accounts are being paid.

    Original review: I'm very happy with the way they help me when I call them. Very professional people... Amaze how they can handle the creditors to low the balances on my accounts. Very happy with their services. Happy I found them. God bless this company. Hope they are to stay so they can help more people like me who needed a break with credits... God bless all...

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    StaffProcess

    Reviewed Feb. 23, 2018

    When speaking to Mr. ** and Mrs. ** they were both quite professional as well as informative. They made it easy for me to understand and didn't make me feel as though I were just someone with bad credit. I will and would definitely recommend this program to my friends or to anyone who ask me about the program. Thank you so much National Debt Relief.

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    Price

    Reviewed Feb. 23, 2018

    National Debt Relief was able to negotiate huge savings for me with Creditors who were unwilling to work with me when I tried to work with them on my own. My financial difficulties were due to unexpected and extended job loss. Creditors were unwilling to work with me to make my payments more affordable when I finally returned to work although at a much lower salary. National Debt Relief allowed me to pay my bills and save my sanity.

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    Customer Service

    Reviewed Feb. 23, 2018

    I was hesitant to sign up. Heard horror stories about some companies. Saw a good review on news story with Connie Thompson. Checked them out with BBB. I finally called them. Really pleasant phone conversation. No pressure. Really glad I called. HUGE stress relief. On my way to debt relief. They already settled with one of the credit card companies. Really glad I called.

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    ProcessTransparency

    Reviewed Feb. 23, 2018

    Made the process quick and efficient. I am going to be able to get out of debt years before I thought. The process was explained clearly and I was made aware of all potential negative effects of going through this program. I look forward to being debt free and moving forward.

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    StaffProcessTransparency

    Reviewed Feb. 23, 2018

    Great Customers service, very helpful and patience. I'm so relieved to be taking a step in the right direction to become debt free. They have explained every step of the process with calm and efficient manners. I am so grateful for the understanding and kind people I have talked to so far.

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    Process

    Reviewed Feb. 23, 2018

    Have only been in program a short time so my experience is limited. I am pleased, however, that 2 creditors have already been resolved. I didn't think that National Debt Relief would be so aggressive in resolving my debt problems. I am truly very impressed thus far! I know this is just the start of a long process, but I feel that I made the right choice for my particular situation.

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    Staff

    Reviewed Feb. 23, 2018

    I had been hesitant to go this route trying to consolidate my credit cards bills that had become a source of great stress in my life, but now I am so glad that I did! I researched the different companies offering this assistance and kept coming back to National Debt Relief as the highest rated. I can now say I see why they are the highest rated. The people I dealt with were very helpful and encouraging. I hope others do not find themselves in my situation but if you do I would highly recommend National Debt Relief. I know I will sleep better tonight! Thank you!!

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    Customer ServiceStaff

    Reviewed Feb. 23, 2018

    Very welcoming. Answered all my questions and assured me that I had called the right debt relief. Very sincere and opened to any questions. They made me feel assured I had strived to do the right thing in helping me get out of debt.

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    Customer ServicePriceStaff

    Reviewed Feb. 23, 2018

    I am very please with this company. They keep the transactions very informative and helpful. They only contact me when they need to. What can be done in an email is offered - which I really like since I don't have time to take phone calls. I feel that this company is really working for my best interest. I highly recommend National Debt Relief. Thanks.

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    Staff

    Reviewed Feb. 23, 2018

    The staff is very professional and helped resolve my credit accounts efficiently and effectively. They provide a service within a budget that you can afford. I recommend this service for anyone that needs help with credit card debt. Don’t hesitate, it works! Reduce the stress from your life.

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    Online & AppStaffTransparency

    Reviewed Feb. 23, 2018

    All representatives are nice and easy to talk to, I have had nothing but good experiences with National Debt Relief. Everything is explained in easy terms that anyone can understand. And all questions are answered immediately. Great experience. The website is also easy to navigate and very helpful keeping track of where your money is going!

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    Customer ServiceStaffTransparency

    Reviewed Feb. 23, 2018

    Very good customer service. I finally feel like there is a light at the end of this dark tunnel! The representatives were very helpful and answered all questions I needed answered. The communication between me and them is 100%. I am very grateful for the chance to become debt free in just 4 short years.

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    Reviewed Feb. 23, 2018

    Good Day. I'm very happy for support to my consolidations account, it's incredible! My experience with your company was fast and professional all time. Thank you so much! I appreciate your help. I'm very satisfied for your service and attentions for my current condition. THANKS❗

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    StaffProcessTransparency

    Reviewed Feb. 23, 2018

    Overwhelming and sleepless nights. Not knowing how we were going to make it. Thank you NDR for your help and understanding. You made us feel comfortable and not stressed out. Explained the process and answered any questions we had. Thank you for caring!

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    Reviewed Feb. 23, 2018

    We were way behind on our credit card payments and loans and we didn't know what to do. We found Debt Relief on the internet and decided to give it a try! So far everything is working out great and we are saving over $1000 every month! This was our last try before filing bankruptcy and I think this is a much better program!

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    StaffProcessTransparency

    Reviewed Feb. 23, 2018

    Daniel ** was very thorough and explained the process excellently. He made me feel secure in knowing that there was a light at the end of the tunnel. I have been struggling for so long trying to get my debt under control without any success. Working with Daniel made me feel less stressful, and helped explain to me how the process will work.

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    Price

    Reviewed Feb. 23, 2018

    We had been in a deficit on income for awhile, so had to use credit cards to make ends meet. But it finally got to a point where we were drowning in debt and couldn't make anymore payments. When National Debt Relief told us our credit would get worse before it gets better from non payment, we could accept that because it was going to happen anyway, but at least this way our debt was being settled and paid, and with a much lower one month payment, instead of sitting there accruing interest. So far NDR has been very upfront and helpful with everything. I was nervous about it at first but it's working, which is a huge relief. I'm not as stressed about how we're going to feed our kids.

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    Process

    Reviewed Feb. 23, 2018

    I started the process of debt relief about 6 months ago. I have already been relieved of one debt with a better than expected settlement. I will be very happy if the other debts go this well. I hope I will have the opportunity to give another review when this process is completed, but for now I am very satisfied with this program.

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    Staff

    Reviewed Feb. 23, 2018

    This company is amazing. They are resolving my debt quickly and for a fraction of what I owe. I can sleep a little better at night. I would recommend that anyone with overwhelming debt give National Debt Relief a call. They are thorough and helpful.

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    Reviewed Feb. 23, 2018

    My experience has been great so far... Within the last 3 months... at least 3 out of 6 debts have reached an agreement and will save me thousands!... "Patience is key"... Of course everyone's debt isn't the same and some debtor's are stubborn... but I say it's worth a try!

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    StaffTransparency

    Reviewed Feb. 23, 2018

    Mr. ** was very thorough on what he told me and he explained everything well and acknowledged me how it works, as well as The young lady from the success team. She informed me of everything I needed to do And explained everything.

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    StaffTransparency

    Reviewed Feb. 23, 2018

    Very Knowledgeable, explained everything very clear, very helpful, make us feel very welcome and secure. Thank you very much for exceptional service and been very helpful. Also thank you for keeping legit and honest with us, upfront and center. We read some positive online feedbacks from other clients. We’re excited and nervous at the same time, but we have faith in this progress.

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    Transparency

    Reviewed Feb. 23, 2018

    They are always upfront & honest. Really try to work with you to get the best settlement for the best amount they can. The final decision on any settlement is always the consumer's but they always explain & give you the best options you can afford.

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    StaffTransparency

    Reviewed Feb. 23, 2018

    Everyone I spoke to was extremely helpful and made sure I completely understood everything, explained in detail. They were very patient with me and completely understanding. Joel made sure to find the best plan that would work for me and fit my budget.

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    StaffProcess

    Reviewed Feb. 23, 2018

    This is my primary experience in this situation. I received the best attention and listen all my questions. The person help my is very kind and ready to inform me everything in this process. All associates they are ready to help. Thanks so much.

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    Customer ServiceStaffProcess

    Reviewed Feb. 23, 2018

    Great information to start the process. They answer the phone quickly and are very helpful in the process. I am impressed with the energy and attention to detail while answering questions. The people by what I have experienced care about helping people who are held captive by the "too big to fail" industry(s).

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    Staff

    Reviewed Feb. 23, 2018

    All of the customer representatives I have talked to, are friendly, empathetic, and go above and beyond. I appreciate this. It makes me feel valued as a customer. I would definitely refer this organization to anyone. I really feel like I have support from y'all and this is a team effort to help me become debt free. Thank you for caring!

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    StaffProcess

    Reviewed Feb. 23, 2018

    I have just began with National, however this company has their ducks in a row. So far the detail and depth of detail of the processes this company has in place has made me feel comfortable in the fact they will be helping me to the end of this process. Impressive and very professional.

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    Customer ServiceStaffProcessTransparency

    Reviewed Feb. 23, 2018

    The customer service was really great! They made everything easy to understand and explained all the details of the program. Everyone was very friendly and did not waste time. It was easy to communicate and fill out information via email. I highly recommend calling and finding out your options.

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    Customer ServiceStaffTransparency

    Reviewed Feb. 23, 2018

    My experience with National Debt Relief today was a very good one. The staffs explain everything in detail. They were very professional and easy to deal with. I would recommend them to my friends. My coworker told me about the company and her experience with them and I am so glad I made the call.

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    Staff

    Reviewed Feb. 23, 2018

    They are rated #1 for a reason. You do your job and they do theirs expertly=success! We are paying off much sooner than expected and their negotiations are bringing us lower balances to pay off than promised. We are going to begin repairing our credit years sooner than planned! So glad they were our choice. We are happy with our decision. They are the best.

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    StaffProcess

    Reviewed Feb. 23, 2018

    It was fairly quick. Any questions I had were answered thoroughly and I am excited to work towards becoming debt free. It seems like it is going to be a easy process. They listened to what I had to say and looked for what was in my best interest. Both people I talked to were extremely friendly as well.

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    Staff

    Reviewed Feb. 23, 2018

    Absolutely amazing people! Worked very hard to get my debt settled! They always keep me informed about all my debt collectors. They verified my information always making sure it was me. I’m so happy I went with this company to help me get through this time. I would recommend them to anyone who has debt that they are trying to get resolve.

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    StaffProcessTransparency

    Reviewed Feb. 23, 2018

    So far the process has been very smooth and every detail was explained to me. They took the time to make sure I knew each step of the process. Very friendly and supportive people. I look forward to getting started and getting all of my debt paid off.

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    Customer ServiceStaff

    Reviewed Feb. 23, 2018

    The agents thus far have been very helpful with thoroughly explaining this process and this an easy transition for me. They were all polite and expressed patience with me by answering all of my questions. They even took the time to work around my work schedule and returning my call promptly.

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    StaffProcessTransparency

    Reviewed Feb. 23, 2018

    Very professional and courteous. Explained the entire process in easy to understand wording. They cover everything and make it easy as it can be. Follow up was handled nicely and clearly. They make a horrible situation as painless as possible. I would recommend them highly.

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    Customer ServiceStaff

    Reviewed Feb. 23, 2018

    Everyone has been very helpful so far. I have been very pleased with the service. I was a little hesitant with giving my information over the phone without confirming who I was talking with. I'm hoping this program gets us out of debt quicker.

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    StaffTransparency

    Reviewed Feb. 23, 2018

    Sara was a great help. If I wasn't sure of some things she would explain so I could understand it. She took her time explain everything. Sara made sure I understood before she would continue on. Thank you Sara for all your help.

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    Transparency

    Reviewed Feb. 23, 2018

    Signed up for Debt Relief, and I already feel like I've lost 1000 pounds. They explained everything and made sure I understood EVERYTHING! I am very happy that after struggling for so long I will finally have less stress! Everything in one simple payment!! Here is to being debt free. :)

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    StaffProcess

    Reviewed Feb. 23, 2018

    Andrew ** articulated the process purpose goal. He was - professional, knowledgeable and put me at ease. I was on the fence re decision to pursue this avenue. Andrew ** was very thoroughly with process.

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    Staff

    Reviewed Feb. 23, 2018

    Very happy with the service and professionalism that I have received as I have been getting my credit accounts paid off. National Debt Relief has helped me get back on track and has been by my side even when I have received court dates and orders to appear. They have provided me great advice in dealing with my accounts and give me a sense of hope that I will be debt free in a short time.

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    Staff

    Reviewed Feb. 23, 2018

    I've been in the auto business for 55 years. I've worked with the best finance companies I thought. But None of them could touch the professionalism of these folks. They are the best I've ever worked with. They miss nothing and handle everything like Pros.

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    Staff

    Reviewed Feb. 23, 2018

    I am very impressed with your services! I thought this would be a long drawn out process, but your agents were professional, informative and polite. They made it easy and stress relieving. Thank you for not judging me and my present situation. It is comforting to know there is help out there for these kinds of things. I will tell others about this company and the simplicity of what could be a very complicated process.

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    Customer ServiceStaff

    Reviewed Feb. 23, 2018

    So far I am please. Although I did not understand the accounts would go into collections before a settlement would be made in the beginning. I am in the process of paying off 3 cards so far, I will be thrilled when it is over. Thank you for the help and support the team has provided me. It is greatly appreciated. I must admit I did worry at first with the calls and threatening letters from the creditors but so far so good. I would recommend it to family, friends and co workers alike.

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    Customer ServiceStaff

    Reviewed Feb. 23, 2018

    Pam was very helpful. While she may not have had as extensive depth of knowledge as some, she got us the answers we needed and knew most answers right away. Most importantly, she was very polite. Though the Welcome call was heavily scripted, it was nevertheless effective.

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    Customer ServiceStaff

    Reviewed Feb. 23, 2018

    I was in a hole that I couldn’t get out of and NDR services was pretty much the last thing that I could think of, and it helped me relieve a few debts before. When I initially signed up I had about five creditors who they spoke and reached out to and let them know that I was doing this plan, and called all the creditors stop calling my phone. I’ve been continuously paying into National Debt Relief and they pay. They’ve reached settlements for a few of my creditors. I’ve settled two of the biggest creditors so far and I’m about two years into the program. I still have about three to go, but they’re smaller balances.

    NDR has been pretty good at negotiating with the creditors themselves and they would reach out, and they’ve told me settlement offers. They’ve answered just about everything I could as and I feel very comfortable working with them. The only this is the fee rate is pretty high and that’s the reason that I might have taken so long to get caught up is that whatever I’m paying is almost an equal amount that I am paying their fee. They’ve given me a payment amount per month. I could pay additional money per month if I have the funds. They allow the flexibility too. If I don’t have the funds that month, then I can opt out of paying that month.

    I would definitely recommend them but it does initially take a pretty big toll on your credit because you have to stop making all payments altogether. It does have that impact at first, but if there’s no other way around it, I would definitely go with them over another company.

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    PriceStaff

    Reviewed Feb. 23, 2018

    I have credit card debts and my credit has been bad for a long time. When I got National Debt Relief's service, I had a pretty good interaction with their negotiator and everything went well. I've completed their entire process and I only got a year and a half left from their three-year program. They made my savings well and the cost of their service is good. I've also told a couple of people to give NDR a call if they're looking on how to get out of debt.

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    Customer ServiceStaffProcess

    Reviewed Feb. 23, 2018

    I got divorced, got stuck with all the debts, and I couldn't do it all on my own. When I looked online, National Debt Relief had the best reviews. I started their program in July of 2015 and when I enrolled, Doug was the rep who assisted me. I sent them all my accounts then they sent me an address and a phone number to change for all my information so that nobody bothered me, and they took care of all my calls. Then, I sent money into an account and they took care of the settlement part.

    They took all my credit card debts and settled each of them one at a time. The process was pretty easy. They did the arguing or the negotiating back and forth and they just called me and let me know when an account was settled and if I wanted to do it or not. Most of the time, I had enough in my account. They estimated from the beginning what I would need for the three-year program so, there has only been a couple of times that with the settlement, I had to put an extra payment in my account. But it was very minimal and simple. They also let me know when I could do it and in the past when I was unable to do exactly what they needed, they negotiated back with the company and came to different terms with it so that I was more comfortable to do the settlement.

    Their reps were very pleasant, too. They always congratulated me whenever I accepted an offer and they were very happy. I was also very comfortable working with them. They really worked on my side and helped me do the process. It was a stressful time, in the beginning, dealing with the program but it has been about three years now and I'm almost over it and ready to move on with my life.

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    Reviewed Feb. 22, 2018

    I received a summons from one of my creditors. National Debt Relief quickly took care of the situation and settled with the company. They have done everything they said they would do. Great company!!! I am amazed by their organization and quick responses!!

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    Customer ServiceProcessTransparency

    Reviewed Feb. 22, 2018

    Although I appreciate the assistance National Debt Relief has offered in resolving issues with my creditors, their lack of communication was unsettling. For at least six months I had been trying to obtain account updates without any satisfaction. After finally speaking with Amber and Ashley they took the time to explain the process which in turn has rebuilt my confidence that my account is not being overlooked.

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    StaffProcessTransparency

    Reviewed Feb. 22, 2018

    Called National Debt Relief to get out of credit card debt. They were very helpful, they explained the process very clearly word to word, they are very knowledgeable and very helpful in my decision to go into their program. I called 5 other debt companies and National Debt Relief was the cheapest payment and less time to get out of debt. Thank You.

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    Customer ServiceTransparency

    Reviewed Feb. 22, 2018

    Great customer service. Was able to approve me for a plan that I can afford in less than an hour. I look forward to clearing my debt within the next 3 years. Me and my family are very happy that we chose National Debt Relief to help us clear our debt.

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    StaffProcessTransparency

    Reviewed Feb. 22, 2018

    The entire process was very easy. The representatives helping me were very friendly and helpful. They explained how the program works and every detail involved in what each step in the process would be. This program is a great alternative to filing for bankruptcy for those who wish to pay back their debt as honorably as possible but just unable to do so.

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    Customer ServicePriceStaff

    Reviewed Feb. 22, 2018

    Very helpful... Call center associates are friendly and easily understandable. I would recommend to anyone friends. They will get you out of debt in 3 years instead of 10 and without paying 25 percent interest. Not a loan so you can't mess it up by taking loan money and spending it on frivolous things.

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    Staff

    Reviewed Feb. 22, 2018

    So far my experience with the services have been great. I have not had any problems to date. They were there when I needed them the most. I was down to my last dime, and they came through. I am grateful for services.

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    Staff

    Reviewed Feb. 22, 2018

    National Debt Relief has given me back my Life. I am no longer at the mercy of the credit card companies! I would recommend them to anyone. They have done a fantastic job! I don't know what I would've done without them, because it would have taken me years and years to pay back all the debt that I owed. Thank you National Debt Relief!

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    Staff

    Reviewed Feb. 22, 2018

    Everyone I spoke with was very thorough and helpful. Before contacting National Debt Relief I was under a tremendous amount of stress. Now, I feel a huge burden has been lifted off my shoulders. I’m so grateful to be getting the help I need. Thanks so much!

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    Reviewed Feb. 22, 2018

    Both Rachele and Monica were very helpful with explaining and going through the NDR agreement and legal agreement, they answered all my doubts and questions. If this works out I will gladly recommend National Debt Relief to others. Thank you.

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    StaffProcess

    Reviewed Feb. 22, 2018

    My initial point of contact was with Audia **. She was extremely helpful, informative and straight to the point. I'm very happy with the plan she put together and already feel a huge weight lifted off my shoulders. I appreciate that along with her review of the full agreement, we are then able to review the information with another representative. I appreciate how painless the entire process was. Thank you again to both representatives who took the time to make sure I completely understood the program and can move forward confidently.

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    Staff

    Reviewed Feb. 22, 2018

    I was very pleased with the amount NDR was able to settle my first account for. I also was in need to take a withdrawal from my account to make a payment to an account not included in NDR. The agent was very helpful, helping me come up with a plan to be able satisfy this other debt while keeping on track with my first accepted settlement and future settlements to come. Thank you.

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    Staff

    Reviewed Feb. 22, 2018

    On February 22 2018, I was trying to get info so I can get help with my debt. Lovely lady name Teresa (I hope I spelled her name right) walked we through step and showed me results I wanted to hear. Good job keep up the hard work.

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    Customer Service

    Reviewed Feb. 22, 2018

    After only 2 payments into the process, we received our first debt resolution. It was handled quickly, efficiently, and without any wrinkles. Thank you for getting down to business right away. I received an email advising me of the benefit. It asked me to respond whether I wished to accept the terms. Later, (I did not answer the email right away) I received a phone call and my response was given at that point. Thank you for the quickness and smooth communication.

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    Customer ServiceStaff

    Reviewed Feb. 22, 2018

    Very accurate and thorough from beginning contact to welcome call. All my questions were answered and I never felt pressured to do anything I wasn’t comfortable with. Everything happened very quickly but not too fast. Agents went over all documents with me very thoroughly.

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    Staff

    Reviewed Feb. 22, 2018

    Today was the day to turn my finances positively in the right direction. I was apprehensive at first. Giving all my personal and legal information was pretty scary. Andrew, the specialist I talked with, gave me all the time and reassurance I needed to make the right choice. I now have a goal. Thank you Andrew and National Debt Relief.

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    StaffProcess

    Reviewed Feb. 22, 2018

    Applying for creditor settlements with National Debt Relief was quick and easy. All of my questions and concerns were handled to my satisfaction by knowledgeable staff members. The agent who initially enrolled me put my mind at ease and helped me to understand the process. My financial burden will be substantially less than it was previously.

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    StaffProcess

    Reviewed Feb. 22, 2018

    It was a pleasure to work with NDR. The team was fantastic and got me on the right track to debt relief. Everyone that I worked with was happy to assist me and was knowledgeable about the program. I hope the full experience of this is like the start up.

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    Staff

    Reviewed Feb. 22, 2018

    NDR has been an extreme relief when helping me get out of debt. Helpful and friendly agents. I was referred by a friend who was extremely happy with their service, and that convinced me to try them out. Nothing but a great service from day one, my agent Diana was beyond helpful and patient during my 1000 questions. Would recommend them to anyone seeking debt relief help.

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    Staff

    Reviewed Feb. 22, 2018

    Have had great results with them. Would definitely refer them to anyone who needs the service. Thank you so much for all your help. It is a great experience to know that there is help out there. I am so happy to have found them.

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    StaffProcessTransparency

    Reviewed Feb. 22, 2018

    This has been an interesting experience in that I've never tried to do a debt reduction previously. Both of the gentlemen I spoke with were helpful and explained the program in a way that made it easy to understand. I think managing debt in the future will be easier for me as I will have a bit more disposable income to work with.

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    National Debt Relief Company Information

    Social media:
    Company Name:
    National Debt Relief
    Company Type:
    Private
    Year Founded:
    2009
    Address:
    180 Maiden Lane, 30th Floor
    City:
    New York
    State/Province:
    NY
    Postal Code:
    10038
    Country:
    United States
    Website:
    www.nationaldebtrelief.com

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