National Debt Relief Reviews
- We require contact information to ensure our reviewers are real.
- Our moderators read all reviews to verify quality and helpfulness.
- We use intelligent software that helps us maintain the integrity of reviews.
+2 more
About National Debt Relief
National Debt Relief is one of the largest debt settlement companies in the U.S. Founded in 2009, National Debt Relief negotiates with creditors to reduce how much you owe on unsecured debts such as credit cards, personal loans, medical bills, private student loans and collections. It offers personalized plans to help you resolve debt, along with support from dedicated debt specialists.
- Free consultation with debt coach
- Free debt relief quote
- Numerous accreditations
- Professional and responsive customer support
- Easy enrollment process
- Fees can reduce overall savings
- Not available in all states
National Debt Relief Reviews
Filter by Rating
- (50,786)
- (5,509)
- (1,362)
- (594)
- (498)
Popular Mentions
- 4,883,792 reviews on ConsumerAffairs are verified.
- We require contact information to ensure our reviewers are real.
- We use intelligent software that helps us maintain the integrity of reviews.
- Our moderators read all reviews to verify quality and helpfulness.
Top reviews
- Top reviews
- Recent
- Oldest
- Most helpful
A link has directed you to this review. Its location on this page may change next time you visit.
- 4,883,792 reviews on ConsumerAffairs are verified.
- We require contact information to ensure our reviewers are real.
- We use intelligent software that helps us maintain the integrity of reviews.
- Our moderators read all reviews to verify quality and helpfulness.
Updated review: March 5, 2018
I had a problem before but it has been resolved.
Original Review: Feb. 25, 2018
I’ve had so much trouble with NDR representatives not doing what they said they were going to do. Last October I called and told them my friend wanted to deposit $10,000 into my NDR account in January, 2018 and a second $10,000 in January, 2019. He only had one condition, that NDR not take any more money from my checking account. Because of my illness I could not work and could not afford the drafts coming out of my checking. I called several times and sent two emails. They told me several times they could not put anything in writing before the deposit, but after the deposit was made the Draft Schedule would be adjusted and that would be put in writing.
My friend agreed to deposit the money based on what NDR told me. He deposited the $10,000 in January and NDR did not make any adjustments to the Draft Schedule. I sent emails and they sent back the old Draft Schedule with no adjustments made, and they would continually avoid my questions and tell me to call the customer service number. I called several times, one representative told me the $10,000 would take care of fifty drafts which was almost two years worth, the draft schedule only goes out one year so no drafts should be scheduled. He said he would send me an adjusted draft schedule and he sent me the old draft schedule, before the deposit, with no adjustments made.
Another representative from NDR told me I needed to pay another three or four more drafts to make sure I had enough money deposited to finish off the program and then let the $10,000 take care of the rest of it. He told me he would send me an adjusted draft schedule and again, he sent me the old draft schedule with no adjustments made. After making several phone calls and emails and not getting any cooperation, I called and talked to Rena, she deleted the next sixty days of drafts until May third, stating that’s as far out as she could delete the drafts and I could call five days ahead and delete the next sixty days. She sent me a new draft schedule with the adjustments made, she was the only one I talked to who knew what their job was and did what she said she would do.
Reviewed Feb. 25, 2018
I was very nervous and anxious. Who isn't when needing help. Our representative listened and answered all our questions. Never rushed us but put us at ease. He was patient and knowledgeable. Understood our situation and treated us with kindness and respect. We are really thankful that we decided to do this with National Debt Relief.
Reviewed Feb. 25, 2018
My experience with NDR couldn't have been any better. Both Representatives were professional and thorough, they made me feel comfortable and put me at ease with the whole process. I feel like I'm actually going to get out of debt. Thank you NDR.
Reviewed Feb. 25, 2018
I am having an amazing experience working with NDR to get out of debt. They are so good to their clients, easy to work with you if you have unexpected things come up. Totally love this company! They truly care.
Reviewed Feb. 25, 2018
I have credit card debts and National Debt Relief worked with lenders and made settlements. When I enrolled in the program, they told me what they were going to do, what the terms were, and how much my monthly payments were going to be. They also told me that they would work on my behalf with the creditors, and when a settlement was agreed upon, they would let me know, and I could accept it or not. And then the money would be taken out for a period of 24 months.
Their reps have been pretty good. They called and told me that they had a settlement and the call was quick and professional. They also explained if I needed to add a bit more money for one payment. But I have trouble trying to get them to stop calling me during business hours. Other than that, the payments were reasonable and I made two payments a month. There are two debts that we already have agreements with, and I just continue to make the payments. Working with National Debt Relief has been positive. I’m happy that there was someone able to help me because I couldn’t do it myself. I know my problem is being taken care of and it isn’t just floating around out there with me worrying about it. National Debt Relief has done a good job.
Reviewed Feb. 25, 2018
We got to a point where we were paying interests and not paying anything on our cards. We googled to see our options to kind of help us to get to a better spot. National Debt Relief had really good reviews. We enrolled in their program and we had bumps along the way with how it went and the things that they wanted from us, but it was a smooth process overall.
We've completed some accounts but there are still others. I hope they'd improve how they split the cost. We're in a situation where some have been completely put aside until others are closed. They tackle the smaller accounts first and then the bigger accounts. And it would be nice if it could be done evenly, but they also want to get some quick ones as well. But then it leads you into trouble with the others that they then have to solve. However, it is part of the process and they work with it every day. And they know how it goes so as long as it all gets solved in the end, then that’s okay.
NDR has been good when I've contacted them. They’ve taken the total amount, and then they obviously calculated in the backend what we would have to pay every month and if it is manageable for us. It's clearly a stretch for us, but we didn’t experience that it wouldn't be because we've gotten ourselves into the situation and ultimately we want to solve it. Their fees are fairly high but it's still a whole lot less than if we had to pay everything in itself. Sometimes I feel like it would be better if they could take their fees right at the end as opposed to each account that they close since it stops them from negotiating the next thing because there wasn’t enough money. It could hold up the process because they're taking their fees as they go along. But perhaps, they do that as well to make sure that we don’t stop paying.
We're still in the middle of the program. It's a slow process, but then it can't go faster because we can't pay more. So it is what it is. Once we get to the end of the process, we'll be massively relieved and we swear to never get ourselves into this again. Working with NDR kind of helps you get out of things in a clean and manageable way.
Reviewed Feb. 25, 2018
My rep was nice and was helping me. So far, everything has been okay. I even signed my mama. My mom had to go through me for as my email and I had to take care her business for her. She’s an older woman and she’s not taking care of her bills like she’s supposed to. I was calling them to let them know that when they take out their monthly fee, I wanted them to take it out at once and not spread it out in two payments because she might spend the money and they might not get their monthly fee. And they’ve been giving me such a very hard time with that. They kept telling me that I had to fill out something that no one ever seems to receive. She had to write something and I had to email it to them. They claimed they weren’t getting it, so I don’t even know if they even get their money monthly. I’ve been back and forth with them for days. They were saying that when she signed up, she gave me permission. But I don’t have that permission so that was a one-time thing. I’ve been in the program for about three months and I have settled with one creditor so far.
Reviewed Feb. 25, 2018
I went through National Debt Relief on the recommendation of another friend who had a really good experience with them. The enrolment process wasn’t lengthy and I got everything accomplished that same day. I got into the process a little over a year ago mainly because of credit cards and I was consumed with all of the debt. With their help, they negotiated two of my debts that are now paid off as of December of last year. I still have several debts that I have to pay off, but we are accomplishing our goal. Also, I have very pleasant interactions with the negotiators. I had a lot of questions and they were very helpful, professional, and knowledgeable. My payments are set up for monthly and working with National Debt Relief has truly lifted a lot of stress off of my household. I would definitely tell friends that going through them is a great way to be debt-free and be able to live at the same time.
Reviewed Feb. 24, 2018
After six months in the program I have had my debts reduced already by $13,000.00. I make a monthly deposit, which is less than I was paying on my debt and it is used to negotiate for a settlement with my debtors. It works. I started at over $40,000.00 in debt.
Reviewed Feb. 24, 2018
I am so thankful to be working with National Debt Relief. They have handled everything and have relieved so much stress! I was overwhelmed and other than approvals on settlements or paperwork signing, they do all the work and deal with the creditors. Never wanted to need their services, but circumstances change and I am so glad I made that call.
Reviewed Feb. 24, 2018
My experience is that of convenience and the peace of mind that someone is working hard on your behalf to be debt free within a short possible time. Very grateful that this organization is at corner helping me and also helping million of people in the same situation as me. Thank you.
Reviewed Feb. 24, 2018
Just starting this program. All interactions have been very smooth. It seems like this service was the right one to choose. They are super efficient and a provide great customer service. Hoping this type of service continues. Thank you!
Reviewed Feb. 24, 2018
I just retired and have a fix income so I decided to call for help on my credit. The person that assist me was very helpful, he knows what I'm going through and so he explained what's going to happen to the account. He was very detailed, clear on all aspects. Very good customer service. I would recommend the company to a friend.
Reviewed Feb. 24, 2018
I’m very happy with the National Debt Relief. I have been with them for a month and it been great. I’m very happy I picked them to get rid of my debt. I will 100 percent recommend them. They are a great company.
Reviewed Feb. 24, 2018
NDR is doing a super job. Negotiating my accounts has been extraordinary, I could not have done this by myself. From the start they’ve communicated with me every step of the way. Customer service has actually been a pleasure. Knowledgeable, friendly and very understanding staff.
Reviewed Feb. 24, 2018
The services I received from Kathleen ** and Valentine was above and beyond any I've ever received. The information given to me was explained and my questions were answered and explained for me to understand and come to terms of understanding.
Reviewed Feb. 24, 2018
I was really happy with the service at first. But then a year later I get a call that I still have an open account that I was told was already closed out. They had called and asked for additional funds a year ago to settle the account. I had given them the additional funds and then a year later I get a call that that credit card is still open and I owe an additional hundred and $70. Very disappointed that it took almost a year while I thought I was repairing my credit it was actually still an open card. They should have called prior than 10 months to let me know that this card was still open and they had never settled. It was over a year-and-a-half after I had stopped making the monthly payments and a year after I thought my last credit was settled out.
Reviewed Feb. 24, 2018
I was well informed by my debt specialist through every step of inquiry, application and follow through. I felt reassured that I made the right decision and that this was the best direction for me to take for my financial situation.
Reviewed Feb. 24, 2018
National Debt Relief is Very informative and helpful. They give you the relief you have been putting on the back burner of getting taken care of. This has been a BIG burden lifted OFF MY SHOULDERS. They have you covered in more ways than one. I would recommend to anyone!
Reviewed Feb. 24, 2018
I was so skeptical about this whole situation, but this company made is so easy for me, they put me at ease. They stepped up and took care of me. Only four months in and one credit card is already paid off! They are so friendly and quick to help!!!
Reviewed Feb. 24, 2018
Joined this program and I am extremely happy. They truly help you get out of debt while bank institutions and loan offices rarely help the consumer!! It’s a tough battle getting out of debt but with the National Debt relief program it helps you get rid of the stress of climbing out and relieving you the burden of your debt!!
Reviewed Feb. 24, 2018
My father died and left me with quite a few debts. I am older on a fixed income and there was no way I could pay it all off and pay my monthly bills. National Debt Relief seems to have a better format than other companies. It was a really simple enrollment form. I had to tell them the specifics of each of my debts and like that. They have been really nice and the flexibility level is truly good. They explained to me exactly what goes on with how they do it and the fact that they are negotiating the debts down, which is something I didn’t know how to do. They're just very, very good public relations people.
I had a real hell of a time getting the money in there. There have been several months that I've had to delay my payment a week and lower it a little. But they’ve been very understanding with all of that. And they have already paid off one of my credit cards. They have negotiated that down to where it's impressive. It was a four-year program and I'm a quarter of the way through. I feel good working with them. At the moment, the cost is my biggest issue. If you compare them to Verizon, I think they’ve come out ahead. But everything costs and it is a good service that they are providing. Ever since my dad died and the debts came out, there has been stress. At least there's an element of hope there that I won't be up to my neck in debt. I appreciate their service and their understanding.
Reviewed Feb. 24, 2018
I am looking forward to work with this debt relief program and I know it will be very beneficial. I fully trust that they will help solve my conflict and benefit me to relieve my conflicts with my active creditors.
Reviewed Feb. 24, 2018
Explained my situation and motivated me in my accomplishment. Able to resolve this debtor balance in paying less than 50 percent of what the original balance was and I was surprised! Calls me regularly to inform me of my accounts and makes sure I don’t need anything else.
Reviewed Feb. 24, 2018
Information explained clearly and concisely. Very happy with representatives. Hopefully your service will alleviate some of the pressure we’re under. My only question is if we’re allowed to make double payments since we will soon have two incomes. Would appreciate a response regarding question.
Reviewed Feb. 24, 2018
Only been in the program for 5 months, but so far, they have resolutions with some of my creditors. Actually, it is already 16% of my total debt. And I had a lot of it. The service reps have all been kind and understanding and they are always glad to help and answer your questions. You will get a lot of calls at first from creditors. Eventually, they will slack off. But every time NDR tells me they have a tentative agreement with a creditor, I breathe another sigh of relief. Best thing I ever did was turn to NDR for help. Many thanks to National Debt Relief for all their help.
Reviewed Feb. 24, 2018
Applying for debt relief was fast and simple. The representatives were very polite and detailed. They made you feel comfortable and explained the process clearly. I feel this was the best decision for my situation to clear up my debt. I now feel confident!
Reviewed Feb. 24, 2018
Everyone that we spoke to was very informative on the process. They answered all our questions. Would highly recommend your services to family and friends. They were very patient with our slow computer. Found out afterwards that Windows was trying to update while we were online with them.
Reviewed Feb. 24, 2018
Shaundae was very helpful with answering any questions I may have had. She was very polite and it has been a pleasure working with her. I was very pleased with my welcome call and the great customer experience I received from her. I would recommend you guys to anyone I felt needed help with debt relief.
Reviewed Feb. 24, 2018
Sent in twice papers to settle a bank debts and still claim to not have them. Lost all our money due to taking too long on negotiating. Now we have no money for bills or gas money. Never seen a company like this.
Reviewed Feb. 24, 2018
Christal ** was Amazing at explaining everything to me and helping me understand how National Debt Relief will help me. I'm so Thankful to God for NDR. I believe this is a start of a Peaceful, Stress-free and Debt-free Life for me. I've been struggling for a year trying to keep up or find help and THANK GOD RELIEF HAS FINALLY COME.
Reviewed Feb. 24, 2018
We had an enormous debt that we needed to fix and we didn’t want to go through bankruptcy. I looked up a few websites but I liked the first phone call I made with that lady from National Debt Relief and she sold me on it. They're helping me with making settlements lower than the credit card debt we owe so that we can pay it off with them. They took the income that we bring in versus what we owed and our household expenses now, and they get it out that way. We’ve already paid off some creditors. Also, we’ve established links between other creditors and sent them, “Should they stay with us and help us out?”
I'm most impressed of the NDR's staff's courtesy. Also, they always answer the phone right off. They go through the big hassle of identifying yourself but once they get done with that, they’re informative of what they have to say to me after they read over my issue. And then they’re able to respond the way that needs to be responded and they answered the questions I have. They're very considerate of what’s going on in our lives to talk to us in a way that we understand what’s going on and in a way to make us feel better. The cost is fair enough for everything that they do and all the connections that they had. I’m willing to pay it in order to be debt-free. We’re still having a hard time but we are making it better each month and because they helped us, we were able to fix a lot of other problems we had.
Reviewed Feb. 24, 2018
A friend used NDR years ago and had a good experience. It has been almost two years since I put around five accounts with them and they've come down to two. We still have at least another year with the one that they just set up. Sometimes their rep would call and ask me why I don't log on and I don't log on because I trust him. He seems to be doing his job and I don't need to get in his way. The only thing that upset me was the time that I put an extra thousand bucks in there and they took it as their fee. I really didn't think that was right because the fee is negotiated into the monthly payment as far as I knew.
They need to make that a little more clear to people when they sign up that you put extra money in there it's not going to go to your account, it's going to go to them. I'm pretty sure the rep probably talked it over with me but if he did, he didn't clarify it. But the payment set up best suited me at the time as I didn't have any money coming in. Overall it has helped me and I'm happy with them, so far.
Reviewed Feb. 24, 2018
National Debt Relief is a good service but you have to be patient. I availed of their consolidation service and my enrollment to their program went pretty easily and smoothly. They asked me what I could afford and they looked at what they needed and asked me if I could do that to which I said yes. That worked out so far. I also pull things online. It's all set up automatically and I can look at stuff online so it works great. But every once in a while, I would call National. Right now, my credit score went down. It's a slow process and I knew it was going to be so. Debt-wise, there is a little bit less stress. Half of my debts have been negotiated and resolved.
Reviewed Feb. 23, 2018
I was very nervous about the whole process. I spoke with Daniel and he has answers to every question I asked and didn’t sound scripted. He took everything I had to say into consideration and worked with my needs and didn’t press anything onto me like a salesman. Would highly recommend this service to friends once I see the results to back my initial experiences.
Reviewed Feb. 23, 2018
Everything on how the company works with me was explained in detail. The payment plan is at a reasonable cost so I do not get into further debt. The reason I went with National Debt is because of the reviews I read and you are ranked #1 with Consumer Credit Review.
Reviewed Feb. 23, 2018
Very nice answered all my question and helped me through everything on my account to help me with my debt. Very very helpful and was good and knew their job and explained everything very well and helped me with all my cards and accounts I have.
Reviewed Feb. 23, 2018
Amazing that they were able to take my debt down less than half of what I owed. I'm blown away! I will definitely recommend to everyone with credit problems to talk to National Debt. Very friendly, kept me informed through the entire process.
Reviewed Feb. 23, 2018
Things were moving slow at first and I was becoming more worried by the day. Although I didn’t feel like anything was happening NDR was working hard behind the scenes to negotiate my debt. I was also a skeptic in the beginning but each staff member that I have had to deal with has been great and respectful. Thank you so much.
Reviewed Feb. 23, 2018
I need to pay my bills. I have very little income because I am disabled. I only have Social Security Income. National Debt Relief Program has helped me today to sleep better tonight. I am so grateful that they have helped me have a lower monthly credit card payment.
Reviewed Feb. 23, 2018
I set everything up in late December to begin the program in January of this year. I've made 2 payments to date and already 2 of my 5 accounts have arrangements to be settled. Satisfied so far. Hopefully the remaining 3 go well also!
Reviewed Feb. 23, 2018
I was very happy with the program. Richie ** was very friendly and polite and answered all my questions. He is a great member of your team. Also, when I called the Welcome Call this morning, I spoke with Kathleen ** and she was very pleasant and went over everything to be sure all was correct. I am very pleased with NDR and will refer you to any of my friends.
Reviewed Feb. 23, 2018
I like how I get emails and notifications on what is going on with my account and how they can resolve it and my schedule drafts also. Also they helped a lot too when I first enrolled and What was going to be done and so far everything is going great.
Reviewed Feb. 23, 2018
The gentleman that helped me was very pleasant and helpful. The only suggestion I would make is that everyone talk a bit slower. Hard take in all the information at once. Overall good experience. I hope they do the job that I signed up with them for.
Reviewed Feb. 23, 2018
We are happy with the service. Same time we have a unknown fear too about legal issues and affecting our credit scores. Explained very things we asked but we still has uncomfortable feeling because of our less knowledge. Hoping this will really help us to solve from debt completely rather than creating another problem.
Reviewed Feb. 23, 2018
They were very informative and transparent throughout the entire process. Their debt specialists are very helpful and make it very easy to understand how the entire process is going to work for you in your specific situation. Would definitely recommend their services for anyone that is looking for a debt relief solution without having to take out a consolidation loan.
Reviewed Feb. 23, 2018
It was a great experience with National Debt Relief. I wanted my debt relieved, and this team did it for me every step of the way. I was in serious debt and creditors were calling me all the time. I called, and discussed my future of trying to save and be debt free. This is the place to be relieved from debt.
Reviewed Feb. 23, 2018
Quick response. Friendly service. Debt payoff reduced by several thousand dollars. Provided relief from a lot of worry and stress. I would recommend this service to anyone with a large amount of credit card related debt. Thank you for your assistance
Reviewed Feb. 23, 2018
Were very helpful and knowledgeable with answering our questions concerning the program and how it all works. Were able to go over different options concerning our finances and what measures would be best to take in our situation. Felt they were actually concerned in helping us.
Reviewed Feb. 23, 2018
Carmelo and Kathleen, we're just great, they represented your company very well, they were professional, and polite; they explained things to me so I could understand. My o my what great patience, I certainly applaud them. Job well done!!! What more can I say... I look forward to working with you.
Reviewed Feb. 23, 2018
I am thankful for this opportunity which will help improve my credit score. I can also rest easy that I will only have one payment to make instead of 15. Having one payment will be so easy and convenient. Thanks so much National Debt Relief!
Reviewed Feb. 23, 2018
I am very happy with what debt relief is trying to do for me. I hope I can get out of debt and start living a normal life without all the worry I have now. So far they have been wonderful. Thank you for all your hard work and kind words. Thank you for putting a light at the end of the tunnel.
Reviewed Feb. 23, 2018
Kyree ** was very knowledgeable and also very kind. Thank you! The process was very smooth and Kyree made everything very understandable. I am so thankful for this program. The fact that I will be out of debt is wonderful. I don't what I would do if this program didn't exist. Thanks again.
Reviewed Feb. 23, 2018
Service easily to understand and staff made sure everything is understood. Everything is reviewed more than once so it is all clear and understood. I would recommend National Debt Relief to others. I felt that the NDR was working on my behalf.
Reviewed Feb. 23, 2018
Yes definitely would recommend to a friend. Great customer service, everything they talk about is true and the program so far is working for my husband and I. In the long run it will benefit us to better and bigger things. Very please. Thank you!
Reviewed Feb. 23, 2018
Prompt replies with excellent explanation of the steps after my initial contact from a mailing. The telephone conversations with representatives were very professional and their guidance thru the website signing was great. I hope that process goes as promised and I hope to maybe get some extra payments made.
Reviewed Feb. 23, 2018
Updated on 10/04/2018: At this point, I still have to pay off about three of my debts and I'm happy about the way NDR handles things. Once they started working and I saw a result, I felt good. I tried to settle my accounts directly speaking with the companies and what they gave me and the same settlement that NDR got are not the same. NDR was able to settle almost 50% off. Also, when their reps give me an answer, they ask me again if they have answered my questions and if I have another question before they hang up. If it wasn’t for NDR, all of my debts would have shown bad credit. But now, I show that some of those accounts are being paid.
Original review: I'm very happy with the way they help me when I call them. Very professional people... Amaze how they can handle the creditors to low the balances on my accounts. Very happy with their services. Happy I found them. God bless this company. Hope they are to stay so they can help more people like me who needed a break with credits... God bless all...
Reviewed Feb. 23, 2018
When speaking to Mr. ** and Mrs. ** they were both quite professional as well as informative. They made it easy for me to understand and didn't make me feel as though I were just someone with bad credit. I will and would definitely recommend this program to my friends or to anyone who ask me about the program. Thank you so much National Debt Relief.
Reviewed Feb. 23, 2018
National Debt Relief was able to negotiate huge savings for me with Creditors who were unwilling to work with me when I tried to work with them on my own. My financial difficulties were due to unexpected and extended job loss. Creditors were unwilling to work with me to make my payments more affordable when I finally returned to work although at a much lower salary. National Debt Relief allowed me to pay my bills and save my sanity.
Reviewed Feb. 23, 2018
I was hesitant to sign up. Heard horror stories about some companies. Saw a good review on news story with Connie Thompson. Checked them out with BBB. I finally called them. Really pleasant phone conversation. No pressure. Really glad I called. HUGE stress relief. On my way to debt relief. They already settled with one of the credit card companies. Really glad I called.
Reviewed Feb. 23, 2018
Made the process quick and efficient. I am going to be able to get out of debt years before I thought. The process was explained clearly and I was made aware of all potential negative effects of going through this program. I look forward to being debt free and moving forward.
Reviewed Feb. 23, 2018
Great Customers service, very helpful and patience. I'm so relieved to be taking a step in the right direction to become debt free. They have explained every step of the process with calm and efficient manners. I am so grateful for the understanding and kind people I have talked to so far.
Reviewed Feb. 23, 2018
Have only been in program a short time so my experience is limited. I am pleased, however, that 2 creditors have already been resolved. I didn't think that National Debt Relief would be so aggressive in resolving my debt problems. I am truly very impressed thus far! I know this is just the start of a long process, but I feel that I made the right choice for my particular situation.
Reviewed Feb. 23, 2018
I had been hesitant to go this route trying to consolidate my credit cards bills that had become a source of great stress in my life, but now I am so glad that I did! I researched the different companies offering this assistance and kept coming back to National Debt Relief as the highest rated. I can now say I see why they are the highest rated. The people I dealt with were very helpful and encouraging. I hope others do not find themselves in my situation but if you do I would highly recommend National Debt Relief. I know I will sleep better tonight! Thank you!!
Reviewed Feb. 23, 2018
Very welcoming. Answered all my questions and assured me that I had called the right debt relief. Very sincere and opened to any questions. They made me feel assured I had strived to do the right thing in helping me get out of debt.
Reviewed Feb. 23, 2018
I am very please with this company. They keep the transactions very informative and helpful. They only contact me when they need to. What can be done in an email is offered - which I really like since I don't have time to take phone calls. I feel that this company is really working for my best interest. I highly recommend National Debt Relief. Thanks.
Reviewed Feb. 23, 2018
The staff is very professional and helped resolve my credit accounts efficiently and effectively. They provide a service within a budget that you can afford. I recommend this service for anyone that needs help with credit card debt. Don’t hesitate, it works! Reduce the stress from your life.
Reviewed Feb. 23, 2018
All representatives are nice and easy to talk to, I have had nothing but good experiences with National Debt Relief. Everything is explained in easy terms that anyone can understand. And all questions are answered immediately. Great experience. The website is also easy to navigate and very helpful keeping track of where your money is going!
Reviewed Feb. 23, 2018
Very good customer service. I finally feel like there is a light at the end of this dark tunnel! The representatives were very helpful and answered all questions I needed answered. The communication between me and them is 100%. I am very grateful for the chance to become debt free in just 4 short years.
Reviewed Feb. 23, 2018
Good Day. I'm very happy for support to my consolidations account, it's incredible! My experience with your company was fast and professional all time. Thank you so much! I appreciate your help. I'm very satisfied for your service and attentions for my current condition. THANKS❗
Reviewed Feb. 23, 2018
Overwhelming and sleepless nights. Not knowing how we were going to make it. Thank you NDR for your help and understanding. You made us feel comfortable and not stressed out. Explained the process and answered any questions we had. Thank you for caring!
Reviewed Feb. 23, 2018
We were way behind on our credit card payments and loans and we didn't know what to do. We found Debt Relief on the internet and decided to give it a try! So far everything is working out great and we are saving over $1000 every month! This was our last try before filing bankruptcy and I think this is a much better program!
Reviewed Feb. 23, 2018
Daniel ** was very thorough and explained the process excellently. He made me feel secure in knowing that there was a light at the end of the tunnel. I have been struggling for so long trying to get my debt under control without any success. Working with Daniel made me feel less stressful, and helped explain to me how the process will work.
Reviewed Feb. 23, 2018
We had been in a deficit on income for awhile, so had to use credit cards to make ends meet. But it finally got to a point where we were drowning in debt and couldn't make anymore payments. When National Debt Relief told us our credit would get worse before it gets better from non payment, we could accept that because it was going to happen anyway, but at least this way our debt was being settled and paid, and with a much lower one month payment, instead of sitting there accruing interest. So far NDR has been very upfront and helpful with everything. I was nervous about it at first but it's working, which is a huge relief. I'm not as stressed about how we're going to feed our kids.
Reviewed Feb. 23, 2018
I started the process of debt relief about 6 months ago. I have already been relieved of one debt with a better than expected settlement. I will be very happy if the other debts go this well. I hope I will have the opportunity to give another review when this process is completed, but for now I am very satisfied with this program.
Reviewed Feb. 23, 2018
This company is amazing. They are resolving my debt quickly and for a fraction of what I owe. I can sleep a little better at night. I would recommend that anyone with overwhelming debt give National Debt Relief a call. They are thorough and helpful.
Reviewed Feb. 23, 2018
My experience has been great so far... Within the last 3 months... at least 3 out of 6 debts have reached an agreement and will save me thousands!... "Patience is key"... Of course everyone's debt isn't the same and some debtor's are stubborn... but I say it's worth a try!
Reviewed Feb. 23, 2018
Mr. ** was very thorough on what he told me and he explained everything well and acknowledged me how it works, as well as The young lady from the success team. She informed me of everything I needed to do And explained everything.
Reviewed Feb. 23, 2018
Very Knowledgeable, explained everything very clear, very helpful, make us feel very welcome and secure. Thank you very much for exceptional service and been very helpful. Also thank you for keeping legit and honest with us, upfront and center. We read some positive online feedbacks from other clients. We’re excited and nervous at the same time, but we have faith in this progress.
Reviewed Feb. 23, 2018
They are always upfront & honest. Really try to work with you to get the best settlement for the best amount they can. The final decision on any settlement is always the consumer's but they always explain & give you the best options you can afford.
Reviewed Feb. 23, 2018
Everyone I spoke to was extremely helpful and made sure I completely understood everything, explained in detail. They were very patient with me and completely understanding. Joel made sure to find the best plan that would work for me and fit my budget.
Reviewed Feb. 23, 2018
This is my primary experience in this situation. I received the best attention and listen all my questions. The person help my is very kind and ready to inform me everything in this process. All associates they are ready to help. Thanks so much.
Reviewed Feb. 23, 2018
Great information to start the process. They answer the phone quickly and are very helpful in the process. I am impressed with the energy and attention to detail while answering questions. The people by what I have experienced care about helping people who are held captive by the "too big to fail" industry(s).
Reviewed Feb. 23, 2018
All of the customer representatives I have talked to, are friendly, empathetic, and go above and beyond. I appreciate this. It makes me feel valued as a customer. I would definitely refer this organization to anyone. I really feel like I have support from y'all and this is a team effort to help me become debt free. Thank you for caring!
Reviewed Feb. 23, 2018
I have just began with National, however this company has their ducks in a row. So far the detail and depth of detail of the processes this company has in place has made me feel comfortable in the fact they will be helping me to the end of this process. Impressive and very professional.
Reviewed Feb. 23, 2018
The customer service was really great! They made everything easy to understand and explained all the details of the program. Everyone was very friendly and did not waste time. It was easy to communicate and fill out information via email. I highly recommend calling and finding out your options.
Reviewed Feb. 23, 2018
My experience with National Debt Relief today was a very good one. The staffs explain everything in detail. They were very professional and easy to deal with. I would recommend them to my friends. My coworker told me about the company and her experience with them and I am so glad I made the call.
Reviewed Feb. 23, 2018
They are rated #1 for a reason. You do your job and they do theirs expertly=success! We are paying off much sooner than expected and their negotiations are bringing us lower balances to pay off than promised. We are going to begin repairing our credit years sooner than planned! So glad they were our choice. We are happy with our decision. They are the best.
Reviewed Feb. 23, 2018
It was fairly quick. Any questions I had were answered thoroughly and I am excited to work towards becoming debt free. It seems like it is going to be a easy process. They listened to what I had to say and looked for what was in my best interest. Both people I talked to were extremely friendly as well.
Reviewed Feb. 23, 2018
Absolutely amazing people! Worked very hard to get my debt settled! They always keep me informed about all my debt collectors. They verified my information always making sure it was me. I’m so happy I went with this company to help me get through this time. I would recommend them to anyone who has debt that they are trying to get resolve.
Reviewed Feb. 23, 2018
So far the process has been very smooth and every detail was explained to me. They took the time to make sure I knew each step of the process. Very friendly and supportive people. I look forward to getting started and getting all of my debt paid off.
Reviewed Feb. 23, 2018
The agents thus far have been very helpful with thoroughly explaining this process and this an easy transition for me. They were all polite and expressed patience with me by answering all of my questions. They even took the time to work around my work schedule and returning my call promptly.
Reviewed Feb. 23, 2018
Very professional and courteous. Explained the entire process in easy to understand wording. They cover everything and make it easy as it can be. Follow up was handled nicely and clearly. They make a horrible situation as painless as possible. I would recommend them highly.
Reviewed Feb. 23, 2018
Everyone has been very helpful so far. I have been very pleased with the service. I was a little hesitant with giving my information over the phone without confirming who I was talking with. I'm hoping this program gets us out of debt quicker.
Reviewed Feb. 23, 2018
Sara was a great help. If I wasn't sure of some things she would explain so I could understand it. She took her time explain everything. Sara made sure I understood before she would continue on. Thank you Sara for all your help.
Reviewed Feb. 23, 2018
Signed up for Debt Relief, and I already feel like I've lost 1000 pounds. They explained everything and made sure I understood EVERYTHING! I am very happy that after struggling for so long I will finally have less stress! Everything in one simple payment!! Here is to being debt free. :)
Reviewed Feb. 23, 2018
Andrew ** articulated the process purpose goal. He was - professional, knowledgeable and put me at ease. I was on the fence re decision to pursue this avenue. Andrew ** was very thoroughly with process.
Reviewed Feb. 23, 2018
Very happy with the service and professionalism that I have received as I have been getting my credit accounts paid off. National Debt Relief has helped me get back on track and has been by my side even when I have received court dates and orders to appear. They have provided me great advice in dealing with my accounts and give me a sense of hope that I will be debt free in a short time.
Reviewed Feb. 23, 2018
I've been in the auto business for 55 years. I've worked with the best finance companies I thought. But None of them could touch the professionalism of these folks. They are the best I've ever worked with. They miss nothing and handle everything like Pros.
Reviewed Feb. 23, 2018
I am very impressed with your services! I thought this would be a long drawn out process, but your agents were professional, informative and polite. They made it easy and stress relieving. Thank you for not judging me and my present situation. It is comforting to know there is help out there for these kinds of things. I will tell others about this company and the simplicity of what could be a very complicated process.
Reviewed Feb. 23, 2018
So far I am please. Although I did not understand the accounts would go into collections before a settlement would be made in the beginning. I am in the process of paying off 3 cards so far, I will be thrilled when it is over. Thank you for the help and support the team has provided me. It is greatly appreciated. I must admit I did worry at first with the calls and threatening letters from the creditors but so far so good. I would recommend it to family, friends and co workers alike.
Reviewed Feb. 23, 2018
Pam was very helpful. While she may not have had as extensive depth of knowledge as some, she got us the answers we needed and knew most answers right away. Most importantly, she was very polite. Though the Welcome call was heavily scripted, it was nevertheless effective.
Reviewed Feb. 23, 2018
I have credit card debts and my credit has been bad for a long time. When I got National Debt Relief's service, I had a pretty good interaction with their negotiator and everything went well. I've completed their entire process and I only got a year and a half left from their three-year program. They made my savings well and the cost of their service is good. I've also told a couple of people to give NDR a call if they're looking on how to get out of debt.
Reviewed Feb. 23, 2018
I was in a hole that I couldn’t get out of and NDR services was pretty much the last thing that I could think of, and it helped me relieve a few debts before. When I initially signed up I had about five creditors who they spoke and reached out to and let them know that I was doing this plan, and called all the creditors stop calling my phone. I’ve been continuously paying into National Debt Relief and they pay. They’ve reached settlements for a few of my creditors. I’ve settled two of the biggest creditors so far and I’m about two years into the program. I still have about three to go, but they’re smaller balances.
I would definitely recommend them but it does initially take a pretty big toll on your credit because you have to stop making all payments altogether. It does have that impact at first, but if there’s no other way around it, I would definitely go with them over another company.
Reviewed Feb. 23, 2018
I got divorced, got stuck with all the debts, and I couldn't do it all on my own. When I looked online, National Debt Relief had the best reviews. I started their program in July of 2015 and when I enrolled, Doug was the rep who assisted me. I sent them all my accounts then they sent me an address and a phone number to change for all my information so that nobody bothered me, and they took care of all my calls. Then, I sent money into an account and they took care of the settlement part.
They took all my credit card debts and settled each of them one at a time. The process was pretty easy. They did the arguing or the negotiating back and forth and they just called me and let me know when an account was settled and if I wanted to do it or not. Most of the time, I had enough in my account. They estimated from the beginning what I would need for the three-year program so, there has only been a couple of times that with the settlement, I had to put an extra payment in my account. But it was very minimal and simple. They also let me know when I could do it and in the past when I was unable to do exactly what they needed, they negotiated back with the company and came to different terms with it so that I was more comfortable to do the settlement.
Their reps were very pleasant, too. They always congratulated me whenever I accepted an offer and they were very happy. I was also very comfortable working with them. They really worked on my side and helped me do the process. It was a stressful time, in the beginning, dealing with the program but it has been about three years now and I'm almost over it and ready to move on with my life.
Reviewed Feb. 22, 2018
I received a summons from one of my creditors. National Debt Relief quickly took care of the situation and settled with the company. They have done everything they said they would do. Great company!!! I am amazed by their organization and quick responses!!
Reviewed Feb. 22, 2018
Although I appreciate the assistance National Debt Relief has offered in resolving issues with my creditors, their lack of communication was unsettling. For at least six months I had been trying to obtain account updates without any satisfaction. After finally speaking with Amber and Ashley they took the time to explain the process which in turn has rebuilt my confidence that my account is not being overlooked.
Reviewed Feb. 22, 2018
Called National Debt Relief to get out of credit card debt. They were very helpful, they explained the process very clearly word to word, they are very knowledgeable and very helpful in my decision to go into their program. I called 5 other debt companies and National Debt Relief was the cheapest payment and less time to get out of debt. Thank You.
Reviewed Feb. 22, 2018
Great customer service. Was able to approve me for a plan that I can afford in less than an hour. I look forward to clearing my debt within the next 3 years. Me and my family are very happy that we chose National Debt Relief to help us clear our debt.
Reviewed Feb. 22, 2018
The entire process was very easy. The representatives helping me were very friendly and helpful. They explained how the program works and every detail involved in what each step in the process would be. This program is a great alternative to filing for bankruptcy for those who wish to pay back their debt as honorably as possible but just unable to do so.
Reviewed Feb. 22, 2018
Very helpful... Call center associates are friendly and easily understandable. I would recommend to anyone friends. They will get you out of debt in 3 years instead of 10 and without paying 25 percent interest. Not a loan so you can't mess it up by taking loan money and spending it on frivolous things.
Reviewed Feb. 22, 2018
So far my experience with the services have been great. I have not had any problems to date. They were there when I needed them the most. I was down to my last dime, and they came through. I am grateful for services.
Reviewed Feb. 22, 2018
National Debt Relief has given me back my Life. I am no longer at the mercy of the credit card companies! I would recommend them to anyone. They have done a fantastic job! I don't know what I would've done without them, because it would have taken me years and years to pay back all the debt that I owed. Thank you National Debt Relief!
Reviewed Feb. 22, 2018
Everyone I spoke with was very thorough and helpful. Before contacting National Debt Relief I was under a tremendous amount of stress. Now, I feel a huge burden has been lifted off my shoulders. I’m so grateful to be getting the help I need. Thanks so much!
Reviewed Feb. 22, 2018
Both Rachele and Monica were very helpful with explaining and going through the NDR agreement and legal agreement, they answered all my doubts and questions. If this works out I will gladly recommend National Debt Relief to others. Thank you.
Reviewed Feb. 22, 2018
My initial point of contact was with Audia **. She was extremely helpful, informative and straight to the point. I'm very happy with the plan she put together and already feel a huge weight lifted off my shoulders. I appreciate that along with her review of the full agreement, we are then able to review the information with another representative. I appreciate how painless the entire process was. Thank you again to both representatives who took the time to make sure I completely understood the program and can move forward confidently.
Reviewed Feb. 22, 2018
I was very pleased with the amount NDR was able to settle my first account for. I also was in need to take a withdrawal from my account to make a payment to an account not included in NDR. The agent was very helpful, helping me come up with a plan to be able satisfy this other debt while keeping on track with my first accepted settlement and future settlements to come. Thank you.
Reviewed Feb. 22, 2018
On February 22 2018, I was trying to get info so I can get help with my debt. Lovely lady name Teresa (I hope I spelled her name right) walked we through step and showed me results I wanted to hear. Good job keep up the hard work.
Reviewed Feb. 22, 2018
After only 2 payments into the process, we received our first debt resolution. It was handled quickly, efficiently, and without any wrinkles. Thank you for getting down to business right away. I received an email advising me of the benefit. It asked me to respond whether I wished to accept the terms. Later, (I did not answer the email right away) I received a phone call and my response was given at that point. Thank you for the quickness and smooth communication.
Reviewed Feb. 22, 2018
Very accurate and thorough from beginning contact to welcome call. All my questions were answered and I never felt pressured to do anything I wasn’t comfortable with. Everything happened very quickly but not too fast. Agents went over all documents with me very thoroughly.
Reviewed Feb. 22, 2018
Today was the day to turn my finances positively in the right direction. I was apprehensive at first. Giving all my personal and legal information was pretty scary. Andrew, the specialist I talked with, gave me all the time and reassurance I needed to make the right choice. I now have a goal. Thank you Andrew and National Debt Relief.
Reviewed Feb. 22, 2018
Applying for creditor settlements with National Debt Relief was quick and easy. All of my questions and concerns were handled to my satisfaction by knowledgeable staff members. The agent who initially enrolled me put my mind at ease and helped me to understand the process. My financial burden will be substantially less than it was previously.
Reviewed Feb. 22, 2018
It was a pleasure to work with NDR. The team was fantastic and got me on the right track to debt relief. Everyone that I worked with was happy to assist me and was knowledgeable about the program. I hope the full experience of this is like the start up.
Reviewed Feb. 22, 2018
NDR has been an extreme relief when helping me get out of debt. Helpful and friendly agents. I was referred by a friend who was extremely happy with their service, and that convinced me to try them out. Nothing but a great service from day one, my agent Diana was beyond helpful and patient during my 1000 questions. Would recommend them to anyone seeking debt relief help.
Reviewed Feb. 22, 2018
Have had great results with them. Would definitely refer them to anyone who needs the service. Thank you so much for all your help. It is a great experience to know that there is help out there. I am so happy to have found them.
Reviewed Feb. 22, 2018
This has been an interesting experience in that I've never tried to do a debt reduction previously. Both of the gentlemen I spoke with were helpful and explained the program in a way that made it easy to understand. I think managing debt in the future will be easier for me as I will have a bit more disposable income to work with.
Reviewed Feb. 22, 2018
I liked how everything was explained before, during and again after I joined Debt Relief. It feels like everything has been thought through and there will be no surprises. It is a relief not to be worrying about the interest rising and I will now be able to see the debt reduce...
Reviewed Feb. 22, 2018
My curiosity peaked regarding National Debt as I felt like I could not gain control of our financial situation. I inquired and Travis was amazing!!! We primarily communicated via email and it couldn't have been more convenient for me! I was able to take some time to think about the program and if it was the right decision for my husband and I with absolutely no pressure or a ton of phone calls!
Reviewed Feb. 22, 2018
This is my second time with National Debt Relief. I went back to the same person that help me with my first debts situation. Mr. Christopher ** has been a awesome staff! of "National Debt Relief". He has helped me settled my debts in the past always with great results. NDR they are professional as far as dealing with the debt collection companies. I would recommend NDR to anybody that has a lot of debts because you can have a great peace of mind to know that your debts is being handle by the best in the nation!
Reviewed Feb. 22, 2018
I had a very good experience and fast respond, Beatriz **, explained everything with professionalism, answering all my questions and telling me advices. Really good customer representative. Thanks for give me the opportunity to relief my life and get rid of my pressure that I was having the last days with all my debts.
Reviewed Feb. 22, 2018
I was a little nervous about the program and the process, but Charles was very helpful and reassuring throughout the whole thing. The welcome phone call was just as helpful. I appreciate that everyone involved with the program is there to help and wants you to understand everything the program entails. They were more than willing to take the time to answer the questions that I had.
Reviewed Feb. 22, 2018
Obtain my personal informations and hoping not to use it in other purposes and transactions. Thankful for any help you can extend to me. I will and try my very best to be successful to become debt free. Personnel who help and guiding in my applications are very commendable. Thank you very much!!!
Reviewed Feb. 22, 2018
Easy process and friendly people made the experience less overwhelming than I had anticipated. Made sure I understood everything and what the process would be, well defined. I would recommend to anyone needing to make sure they stay away from bankruptcy.
Reviewed Feb. 22, 2018
Everyone I have talked to has been so helpful, the knowledge and the comfort they gave me. I am looking forward to become debt free! I feel like the burden has been lifted off me! I believe this process will be stress free! I would recommend them to other people in the same situation.
Reviewed Feb. 22, 2018
National Debt Relief is helping me to get out of debt. They were very helpful when explaining everything to me. I will be debt free in about 3 years instead of the 20 years I had ahead of Me. I Can't wait.
Reviewed Feb. 22, 2018
David was very clear and to the point while sharing a friendly attitude and sense of humor. He went through the process step-by-step answering my questions along the way and making sure I understood. Thank You.
Reviewed Feb. 22, 2018
As a client, I was handled with professionalism and courtesy while setting up my account. Luis was such a great help in my time of need. Furthermore, my welcome call was handled with the same courtesy. So far so good. Everything about National Debt Relief has been awesome!
Reviewed Feb. 22, 2018
The process was involved but painless. I slept better last night knowing that the issue was finally being dealt with. All representatives were knowledgeable and accommodating. 10 years of paying exorbitant interest rates to creditors who don't care one bit about you are finally going to come to an end.
Reviewed Feb. 22, 2018
From start to finish of the enrollment process, this has been very easy and reassuring. I appreciate the help that Curtis ** has offered to me and my husband. We are excited to start the process of becoming debt-free.
Reviewed Feb. 22, 2018
It's misleading. You pay about 100% of your original balance almost every time. After months of not paying bill the high interest adds up making balance larger. Then a settlement is made from higher amount. After NDR's cut of 26 percent plus the settlement it equals real close of 100 percent of original balance. The higher amount is used to make it look like a savings.
Reviewed Feb. 22, 2018
I was nervous about this process and a bit embarrassed but the process was easy and streamlined. Felt like a weight off my shoulders after getting off the phone. I feel like I will finally be able to get my debt under control and rid of it!
Reviewed Feb. 22, 2018
Very professional and patient with explaining the complete process. I was unsure of what to expect but I feel like I am in very good hands and will be taken care of to get myself in a better financial position.
Reviewed Feb. 22, 2018
I was very hesitant about doing this. I have a friend who went through it and she talked me into it. Everyone who has helped has made this experience much better and has made me feel like I can take control of my life again. Thank you.
Reviewed Feb. 22, 2018
I am very pleased with the settlement my NDR made with one of my creditors, and am equally as pleased with the customer service. My only issue was that I had only 2 days to add $500 to my account to reach my creditor’s settlement.
Reviewed Feb. 22, 2018
Debt Relief helped me so much! My payment comes out monthly and they take care of the rest. Settlements are done quickly and I love the option to e-sign during my busy schedule. I have access to an online account to see my progress. I am excited to have a debt free life!!!
Reviewed Feb. 22, 2018
Very clear and confident in all descriptions of the program. For a person who is very new to this type of program help, I felt related to and well assisted even during the risk assessments. I look forward to working with the team as we work towards solving my debt.
Reviewed Feb. 22, 2018
It was a very nervous situation but the people I spoke with made it easy to understand and worked well with me. I'm still new to the whole process so I hope it will be a good working relationship. My hope is this will help with my debt resolution. Thank you.
Reviewed Feb. 22, 2018
I received professional courtesy and instructions on my debt relief issue, they answered all questions I had to the point to where I understood totally what to expect, very helpful in every aspect of this procedure. I would recommend them to others. On a scale from 1 to 10. I would give them a 12.
Reviewed Feb. 22, 2018
We had been overwhelmed by our credit debt after job loss and move. We couldn’t handle it anymore so I reached out to National Debt Relief. Now we are halfway through the process and see a light at the end of the tunnel. The people have been helpful, courteous and reassuring as well as doing the job they said they would.
Reviewed Feb. 22, 2018
My experience with getting into this program was very nice. The people that I did speak to helped me to understand the program and explained that this program can get me back on track without hurting my credit or filing bankruptcy. They made me feel very comfortable. This young man really knew his stuff. Thanks to them I will still have enough money to live.
Reviewed Feb. 22, 2018
I have 4 creditor. They have one settle and have pay off in July. Which wonderful with three more to go. I would tell friend about this service. They been very helpful so far. Can wait get rest my bill settled.
Reviewed Feb. 22, 2018
Any questions or concerns are responded to in a timely manner. Assistant with debtor has been excellent. No compliant with the service. By using the service I have been free of call debtors and my debt is being cleared. I would gladly recommend the service to my friends.
Reviewed Feb. 22, 2018
They answer all my questions, guide me through the whole process, explained everything in a clear way. The process was fast and easy, very professional. They called me back at time and date they said. I received all the information also by email and right away.
Reviewed Feb. 22, 2018
I have had an excellent experience with all the reps thus far, all have been professional, knowledgeable and very detailed. I was very nervous about this and they have made me feel comfortable and very 'in the loop' on everything. Thank you!!
Reviewed Feb. 22, 2018
The people that I talked to were very friendly. They were kind and very understanding and patience with me and answered all my questions. They did a wonderful job. I glad I found them. It takes a lot of burden off me. Because I have to do this for my mother Faye **.
Reviewed Feb. 22, 2018
I appreciate the thoroughness, understanding, and kindness from Eugene and Christina. I'm glad I took this step to become debt free and has taken some weight off my shoulders already. I don't feel as stressed as I did just this morning. Thank you.
Reviewed Feb. 22, 2018
Just wanted to say that my experience was amazing. I was super nervous going into this program as I’m kind of ashamed of my situation. However the help it’s been unbelievable. The response from everyone has been extremely timely and I just appreciate all the assistance and I look forward to starting a new chapter with a lot less debt and refocusing our income. Thank you.
Reviewed Feb. 22, 2018
The representative were very pleasant, answer all of my questions in an effective manner. I was guided to the process step by step in a clear manner. Enrollment was fast and simple and basic information only was required. Staff was non judgmental and understanding of the situation.
Reviewed Feb. 22, 2018
The two women I spoke to while setting up my account were polite and very friendly (Mercy was one of their names). The process was very easy and they made sure lines of communication were open which made me feel like they really wanted to help me. For example I didn't recognize their number when trying to do my welcome call so they then contacted me via email. It made the process much more "dealable..." Thanks for giving me my life back!
Reviewed Feb. 22, 2018
I initially didn't want to call because I was embarrassed of needing help. But after I spoke to Alexa she basically became my best friend and helped figure what I needed to do and see that just because I needed a little help that I shouldn't scared.
Reviewed Feb. 22, 2018
I feel a lot better just knowing that I've signed up with an organization that has a proven track record of helping people with heavy financial debt. Crystal took the time to explain the process to me thoroughly. She listen to my concerns, and answer them without making me feel rushed, or pushed in any way. And, the customer service representative was equally accommodating, and customer service oriented. Thank you.
Reviewed Feb. 22, 2018
I was very pleased with customer service experience with National Debt Relief. My representative Jay ** was amazing. He was very informative and made me feel at ease about my decision to pay off my debt as I was a little skeptical at first. I will definitely recommend this company to colleagues who are having financial hardships like myself.
Reviewed Feb. 22, 2018
I was very unsure about doing this & even kept putting it off. I finally took the big step to get help & was put to ease with the way that "Mr. Atif **" handled my problems & made this step at getting this big burden off my shoulders. I am so very grateful for all his help & the way that he actually made me feel that he & this company cared for their clients. Thank you again Mr. ** for all your help.
Reviewed Feb. 22, 2018
Both Nathan and Tamika, the two people I was in contact with, were extremely helpful and when I had any questions they answered in great detail and with much patience. At the end of the process I was very reassured and I'm glad I made the decision to go ahead with this program.
Reviewed Feb. 22, 2018
Your agent was extremely professional and totally empathetic to my situation. The call made my day. Thanks so much. She gave me good advice on what to expect in the future especially with regard to a couple of difficult creditors i.e American Express.
Reviewed Feb. 22, 2018
This was not an easy step for me to take toward becoming debt free. Darnell ** really helped me get through it. Information given was clear, concise, and thorough. Walking me through the contract was great and it put my mind at ease. For the first time in a long time I see light at the end of the tunnel. It's not going to be an easy road, but I feel supported.
Reviewed Feb. 22, 2018
When we need to finalize our agreement, I would like to ask that you use general "laymen" terms for better understanding. It seems pretty scary learning the harsh reality that you might be sued. I personally had difficulty understanding the financial jargon as it was presented to me. Thank you for considering this.
Reviewed Feb. 22, 2018
Very Friendly Staff. Very self explanatory. Manwa ** made us feel more at ease knowing we could possible do this instead of filing bankruptcy and hurting our credit for a longer time. They took the time to talk to me and my spouse buy explaining everything before we got started on the progress.
Reviewed Feb. 22, 2018
Lately I have been so overwhelm with all the debts I have. My first contact was with Max. He was very professional, friendly and very patient with me. After speaking with Max I was starting to feel there is hope for me to pay off my debts. I then was able to speak with the underwriter Rita **, I started to feel a sign of relief that my major debts will be paid off quicker than what I could imagine. Rita was very professional, patient and her customer service was excellent. She explained in more detail how the program works and was able to answer my questions. Keep up the great work National Debt Relief.
Reviewed Feb. 22, 2018
The place I was in was daunting. I denied facing my debt for a long time. Ozzie, was kind, truthful and tactful, and he was able to negotiate a solution that I could handle. He has made a very big impact on my well being and I am genuinely grateful.
Reviewed Feb. 22, 2018
Everything was clear and I understood everything. Also they had patience and when step by step and what I needed to know. I got all the information needed even when I didn't understand. They were very specific and they explain it to me step by step.
Reviewed Feb. 22, 2018
They were very nice and answered all my questions. They also took time to make sure I understood everything and also went over all the information in great detail. They also ensured me that everything would be settled and I would be better in the future.
Reviewed Feb. 22, 2018
I signed up today for the service. In my case you can't really hurt my credit. On paper everything seems good. My only issue is the 180 days of dealing with creditors calling me. I hope this works as planned. Fingers crossed.
Reviewed Feb. 22, 2018
I have always had a great experience with whomever I had contact with. Everyone was very professional and answered all of my questions to my satisfaction. At the end of the conversation I was always asked if I had any other concerns or questions.
Reviewed Feb. 22, 2018
It’s taken entirely too much time to resolve these accounts, the customer service has been fine but the time it has taken your company to settle has been entirely too long. The website could be better but it’s getting easier in time. I feel if you settled with my accounts, I wouldn’t be getting the collection calls.
Reviewed Feb. 22, 2018
Yes I would recommend to a friend. Thank you for fighting for the best results for me. It took longer than I would have thought. But NDR did it. Will be through with all these debts within dusty days. Thank you NDR.
Reviewed Feb. 22, 2018
This program has been truly amazing. After several hardships, I was worried that I’d never be able to catch up with everything. I tried as hard as I could to keep everything up to date, but never seemed to get ahead. Using National Debt Relief has turned my financial struggles into a system that works for me, and is getting me ahead at the same time. I am so thankful.
Reviewed Feb. 22, 2018
We were online and I was filling out different applications to consolidate our credit debt. National Debt Relief was one of the companies that called us and they consolidated all of our credit cards and cut a deal with the creditors themselves. They helped us come to an agreement to pay off a total for each credit card and there’s already been a couple of credit cards that they came to a settlement with, which was quick and we’re excited about that. Our negotiator gives all the information we need and he was able to answer all the questions we had.
Even with my husband being overseas right now, he's managed to be able to try to keep both of us in the loop as to how everything is going, so he goes above and beyond to keep in touch with him as well. We feel 100% comfortable with him and we’ve been super happy. The majority of the conversation was mainly with my husband because he wanted to leave everything taken care of before he left. He was happy with the payment plan they made with him and it worked with our budget. For the number of cards that we initially put into the program, we're down two and we have three more. National Debt Relief worked great and people should definitely give it a call and find out all the information they can because they have a great program.
Reviewed Feb. 22, 2018
My husband was working and a lot of his salary was based on overtime. And at the time when we first sought out for debt relief, he wasn’t getting much overtime and wasn’t making as much money, so we were getting behind on things. We got into a settlement program with National Debt Relief where they consolidated all of the debt and then they got ahold of the creditors. The original person I spoke with was a little pushy and it felt like he wanted us to sign up right then and made it feel like going with them was the only thing to do in our situation. But, he was good and knowledgeable and he told us everything that the program was about. NDR was also good at working with us on our payment plan. We can schedule or cancel our payments and they're flexible with that.
So far, things aren’t really on the up yet. My credit has completely been dumped and I was sued by one of the creditors. But some of our debt is being settled, and we haven’t really seen the benefits of it yet because it’s only been a year. NDR is taking care of the court stuff as far as the summons goes, and they found an attorney to represent me so I don't have to deal with that. They could have contacted the creditor a little sooner than they did because it was like months that we were getting phone calls and letters. It couldn’t have been really taken care of because we really didn’t have the funds to pay, but maybe if the creditor was alerted sooner, they wouldn’t have been so aggressive. But I'm satisfied with NDR overall.
Reviewed Feb. 22, 2018
I researched National Debt Relief and they are a real accredited debt relief company. It wasn’t something I wanted to do, but I read a lot and figured that they were outstanding and weren't going to rip me out. I learned that it wasn't like a gym act or a bad idea and there were a lot of people happy with it. I have about $40,000 of credit card debt and I knew I was at the point where I was unable to make the minimum. That was when I decided I had to make a choice either try to keep struggling with that or make a plan. I had thought about that the year prior, but we were still in a position to make the minimum.
The initial contact with National Deb Relief was really positive. I spoke with one of their guys a few times and he was nice, understanding, and comfortable to work with. He then enrolled all the credit cards I had an issue with, which was great. When they have a settlement, they email me and they tell me I could agree to it or not. If I don't, then I could call them and say no then ask for a better settlement. For the most part, it seems fine. Now, they have settled three of my cards. We're in a quarter in the process at this point and it seems like it's working.
Working through their program takes the pressure of paying all the minimum and I'm paying their payment plan, which I get paid every two weeks. I get paid every Thursday and they suggested setting it up every time I get paid. I was used to trying to juggle higher balances and so the payment setup works for us because there is never a lack of money when I get paid. The cost of service is also fine. National Debt Relief has a great program for people who are having issues and I would recommend them to my friends. They helped me out tremendously and I'm really happy with them.
Reviewed Feb. 22, 2018
I was having credit card problems and I heard about National Debt Relief. They sounded good to me, so I went with them. I've been with them for about four years and I had about seven credit cards but now, I only have two cards left. They should be resolved sometime soon. I thought it would take a short time in the beginning, because I really didn’t fully understand. But once I got the grip of it, I knew that it would take a little longer. And I was happy with the process that I went through with them. It wasn’t really a burden on me in that way. They just handle everything perfectly.
My negotiator has been polite. He keeps me on top of things and on what’s going on. And if they need an extra money and if I had it, he would call me and I would send it to him to help my case speed up a little bit. He was calling me from time to time in the beginning but as he eliminated some cards, the calls got less. I call them if I’m concerned about anything or if I need to know where I stand and they let me know. They always let me know what the payout was to accreditors and how far along had we’ve gone. They make me feel comfortable.
I feel good about the cost of their quality of service. The accreditors are not calling and bugging me about money. I just come down with National Debt Relief and they hang up. NDR is very good and professional about everything. If I can't send my negotiator extra money, they work on what they got. I referred quite a few people to them. I told them that this program is great and they should try to get into it if they have some credit issues. I’m always telling about Debt Relief because I would like to thank them for the person that worked on my case.
Reviewed Feb. 21, 2018
Just started the process but so far it has been easy and great! Doreen was amazing at assisting me and I am excited to get all this officially started and to get out of debt and stay out of debt!!! Hoping that this process stays as smooth as it has been so far
Reviewed Feb. 21, 2018
I had only good things to say about National Debt Relief. They had save so much money helping me consolidate all my debt. I feel so happy with all they been doing for me. I’ll recommend 200% this company.
Reviewed Feb. 21, 2018
I am very very pleased with the settlement agreements that the National Debt Relief (NDR) team have been achieving with my creditors. I had tried to negotiate with my creditors on my own and the creditors were unwilling to do anything to help me. The results that the NDR team are getting are nothing short of miraculous.
Reviewed Feb. 21, 2018
Garret really helped me out a lot. Words cant describe how much I'm greatly appreciated for him understanding my situation. Thank you very much for all the knowledge that I know now without having to file bankruptcy. Was looking into it but Garret and National Debt Relief helped me.
Reviewed Feb. 21, 2018
I forgot password, I was not taken to reset when asked to be. I WAS left with phone call option only. THIS IS A VERY FRUSTRATING ATTEMPT TO ACCESS ACCOUNT INFORMATION. EASIER ACCESS IS A PREFERED METHOD OF CONTACT.
Reviewed Feb. 21, 2018
I had a very nice experience with the Debt Consultant. She was patient, nice, knew exactly what she was talking about, and sounded very experienced. I feel like I understand the process and procedures much better than I previously did. There is no doubt that this is the best Debt Relief company.
Reviewed Feb. 21, 2018
Everything was described to me in a way I could understand. Both parties were also patient and kind. I also received fast service when I called back with a question. I feel more relaxed knowing that I am not drowning anymore.
Reviewed Feb. 21, 2018
Very communicative and informative. Are already settling some of my debt which is great! I will highly recommend them to someone. I wasn't sure about debt relief. At first I was highly skeptical and reluctant to go this route, however my overall experience has been good so far. I can't wait till I'm debt free and back on track to rebuilding my credit again.
Reviewed Feb. 21, 2018
As a new customer of NDR, I would like to thank all the associates involved in my welcoming to NDR. They all were very patience with my many questions. As a new customer I was very confused and did not understand the program fully. I would like to commend Christopher **, Paul ** and Monica **.
Reviewed Feb. 21, 2018
Taking the first step to get out of debt is hard. Hesitant to call but finally made the decision to inquire about the program. Customer service agent was very helpful and put me at ease about my financial situation. He took the time to let me know what options I could take to start the road to being debt free. After signing up with the program, he again took the time to let me know as to what I would expect in the days to come. I just called back to have my Welcome Call into the program. Customer service agent was again helpful and put me at ease. She then took her time as to what I would expect going forward. This was the best decision I've made.
Reviewed Feb. 21, 2018
Updated on 10/19/2018: We were in debt quite a little bit and couldn’t get anywhere with the bills because 90% of the monthly payment would go to paying interest. But we've already gotten a couple of them paid off of our bills with National Debt Relief's program. We got our bills down manageable, so we can make our payments and don’t have to keep going in debt by borrowing and borrowing and borrowing. I pay NDR a little over $600 every month. We're able to make the payment and still have over $1,000 left for each month. NDR's customer service was very professional and I recommend them to any of my friends that might need them. It was a big relief trying to find a way out without having to file for bankruptcy.
Original review: I thank Daniel for taking the time to explain your relief program so completely to my husband and myself. He did an outstanding job in assuring we understood. The gentleman from the welcome call also was outstanding. I thank them both. For us this program is freedom and yet still paying back our debts.
Reviewed Feb. 21, 2018
My experience has been good so far. I've recommended them to two people. The concern from the people I have talked to seems sincere and have a good response. I hope to get out of my present situation as soon as possible, and it seems like National Debt Relief is the way to go.
Reviewed Feb. 21, 2018
Felt comfortable, all my questions got answered, not sure if this is for me but may as well give it a shot. I have heard some good things about the company and nothing negative. I'm in a position where I truly need help and this should do it.
Reviewed Feb. 21, 2018
Jamie was VERY helpfull and pleasant to work with. Keep up the GREAT work supplying your company with the tools that it needs to succeed! She is a KEEPER!!! Everybody was extremely helpful through this entire process. Thank you to all of your teammates.
Reviewed Feb. 21, 2018
I was so overwhelmed and avoiding dealing with my ever drowning debt, I finally gained the courage to push through my fear and finally contacted Lawrence ** back about my debt. He was so helpful, made me feel comfortable and talked to me like a person not a loser (of which I experience with all these credit calls). I am so happy I called and finally feel like I have a plan and getting out of debt is a reality that I will obtain with the help of NDR!!
Reviewed Feb. 21, 2018
Very good program. The support system is excellent. The people I deal with over the phone are always very helpful with all of my questions and concerns. Their legal department has always worked hard in settling our legal problems. The entire organization is a 5 Star company.
Reviewed Feb. 21, 2018
I got every answer I needed, very helpful and so nice! I had a hard time with my debts and you guys helped me a lot in just one call! You were so nice and so patient with me in every single step, you guys explained to me in a way that I could understand in that way was so much easy to me! Thank you so much!
Reviewed Feb. 21, 2018
Very attentive to what I need in credit rebuild. They signed me up quickly and I look forward to seeing results within the next months to come. Everyone was very polite. They called me back immediately and were patient with me while I multi-tasked on the other line. Everyone was so helpful and that is what I needed with the stress of my debt on top of me.
Reviewed Feb. 21, 2018
NDR was able to negotiate a debt consolidation bill of $19,000 to $7100 with the first few months of my program. The customer service is very good - they answer all your questions, respect you concerns, and make strong efforts to understand you and explain things clearly.
Media


