National Debt Relief Reviews
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About National Debt Relief
National Debt Relief is one of the largest debt settlement companies in the U.S. Founded in 2009, National Debt Relief negotiates with creditors to reduce how much you owe on unsecured debts such as credit cards, personal loans, medical bills, private student loans and collections. It offers personalized plans to help you resolve debt, along with support from dedicated debt specialists.
- Free consultation with debt coach
- Free debt relief quote
- Numerous accreditations
- Professional and responsive customer support
- Easy enrollment process
- Fees can reduce overall savings
- Not available in all states
National Debt Relief Reviews
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Reviewed March 10, 2018
Extremely satisfied. I am always notified immediately, by e-mail, whenever something has changed or if there is a question. I can now breathe knowing my debt is being paid off, especially now that my daughter, who is now living with me, has been diagnosed as disabled. My finances had become really strained, but now, the pressure is being lifted.
Reviewed March 10, 2018
The representatives were so patient when answering questions. The went the extra mile to assure I was fully aware of the action steps that would be taken and provided me on guidance on how to handle my creditors. I really appreciate the customer care provided during the calls.
Reviewed March 10, 2018
Very professionally in helping and very quickly settling matters for me and makes it easy to understand taking time to help, even calling late at night. I will definitely recommend to my family and friends and coworkers whenever they need help.
Reviewed March 10, 2018
So far, so good. I just completed documents today to pay off my credit card debt. The process was easy. National Debt Relief was the first name that came up when I googled debt consolidation. I recognized the name so I called and the clerk was very helpful. Their hours work around my work schedule and my calls and emails are answered promptly. I look forward to being debt free in 36 months (give or take) and having one monthly payment to worry about.
Reviewed March 10, 2018
I was with debt relief for just quite a month(6) and has settle two of my creditors already. So happy that I enroll in the program. I will surely recommend debt relief to a family or friend who needs help in lowering and have to be debt free.
Reviewed March 10, 2018
Isaiah is awesome! Very helpful and I did not feel judged at all. They were able to answer any questions I had via email and was very prompt when answering. Thank you very much. I look forward to being set free!
Reviewed March 10, 2018
I gave them 5 stars because Adam was very courteous, professional and knowledgeable whether he was asking me questions or explaining the program. I was very impressed with his customer service skills. I would and will recommend National Debt Relief to everybody I meet that needs your service.
Reviewed March 10, 2018
This program has been a very positive experience for me. All the members of the team I spoke with were always helpful and very professional. Enrolling in this program has helped me to solve my debt problems and given me a chance to move forward with a new and better way to handle my finances. I would highly recommend this program to anyone wanting to get out of debt.
Reviewed March 10, 2018
You reach a point where after years of trying to stay even and be responsible to everything that things come down on you. It affects your life: your family, your future and your ability to keep trying. From my first contact phone call I was assured there was help and a way forward. NDR never backed up on that hope and in a few hours a building was off me and I could breathe again. They are what they say they are: RELIEF with Dignity.
Reviewed March 10, 2018
First time customer. Staff seem to genuinely care. They've been very helpful In guiding me through this process of repairing my credit. In addition, they've been patient along with finding answers for all my questions and concerns I've had along the way.
Reviewed March 10, 2018
Thank all the people I've spoken with and explained everything so well. I'm excited to get this started! I have been trying to do this myself, but with every little hardship it sets me back. I've been contemplating debt consolidation for a while, and I'm happy I picked up the phone!
Reviewed March 10, 2018
I received great experience from both representatives. Tom was great! He made my decision making very easy and comfortable. He was very professional. I don't remember the name of the lady in the welcome center but she was also wonderful.
Reviewed March 10, 2018
The young ladies were of great help to me and very kind and willing to do all they could to help me very very understanding. I would certainly recommend your services thank you. Left a **. Sorry the young lady that gave the follow up call. I forgot her name.
Reviewed March 10, 2018
Both reps Nathan and Karen were very friendly and helpful. They covered everything so I could understand and answered my questions perfectly. The process and response after filing the application was fast. They couldn’t have done a better job. Thank you!
Reviewed March 10, 2018
Debt Relief is always available to answer any questions and concerns I might have. One of my debts has already been settled and Debt relief communicated this to me in a very timely manner. I am very pleased with them! I also receive good documentation regarding my deposits and my account.
Reviewed March 10, 2018
Markus was extremely nice. He took a lot of time with me. He did not judge me and took concern over my circumstance he was helpful. Very understanding and kind. Thank you so much. I would recommend calling him to anyone.
Reviewed March 10, 2018
Great experience. Fast and efficient. Helpful and understood everything. I got all the help I needed. And I was able to get the break down of everything. No questions because that’s how great the service and also how great my experience was.
Reviewed March 10, 2018
I had a lot of debt and was looking for a way to get out. I checked, and National Debt Relief was the number one rated with the Better Business Bureau and had good reviews. I had a total of 12 credit card debts. I called NDR, they reviewed it and said I was eligible, so I signed up. The reps were upfront and they made it pretty easy. They have an answer to every one of my questions and there wasn’t anything that I had done that they had not seen before. I told them that some people said they were going to take me to collections, and they told me not to worry about it and they’d take care of it. They reassured me and made me feel like it’s not a big deal. They came up with a payment plan and we agreed to it. It was less than what all my minimum is worth, so it was worth doing, and that’s how it worked out now. Everything that they said came true. They've resolved three debts, so far, and it seems to be working out okay for me.
Working with NDR is not as depressing because I know that I don’t have this amount of debt that I'm never going to pay off. When you start seeing creditors being paid off, you get the feel of the light-at-the-end-of-the-tunnel. I have a little bit more money in my pocket, and a definite plan towards no more debt. Whereas before, I was just going to keep paying the minimums until something happens. Now, I know that we still get 39 months and I’ll be done. If I had not done it, I would be on the same boat as I was five months ago when I started. With 12 cards to pay between me and my wife, that’s an awful lot. Even when I pay one off, I take that one in, put it towards the other 11, and it’s still a long road. It’s such a slow process, but even with the program I’m on for three years, I tell my wife that had we not done this, we would be in a lot of trouble and would have made no ground.
Additionally, NDR has everything online. So whenever I want to see what I was paying, anything resolved, or how much has yet to be paid, all I have to do is go online and sign in. The cost was fair and as far as service goes, all I have to do is go online or pick up the phone and call an advisor directly if I want. I would recommend National Debt Relief to somebody who’s in my shoes.
Reviewed March 10, 2018
I was in debt and my cousin had used National Debt Relieve and she told me they were good, so I went with them. So far, they had been doing everything they advertised on the radio. They sat here and explained everything and they asked if I had any questions. They were really thorough. They wanted to make sure you get it right when first starting up and if you didn't understand, they would walk over with you again until you do. They try to work with you as much as they can on your budget. They add all the expenses that you have for the month so they know how much to calculate so you have whatever you want to be left and they don’t try to take everything from you.
I’ve been paying them and they had been getting these debts down for me. I’m about close to a year now in the process and have about six months left. They sent emails on the progress and what they were doing in having to negotiate with the people. I'm impressed with how they handled things. I had a situation with one of the people that negotiated. They already had an agreement and I did the signing with them and then they sent me a piece of paper talking about what I was going to pay. So, I called Nation Debt Relief and I told them about that, then they got back in contact with me and told me that it was a mix-up and not to worry about it. I had no problem since then. I'm very happy and satisfied and I definitely recommend them to anybody. They're very efficient, trustworthy and they can get the job done in less time. And if you have any extra money, you can send that to pay the bill if you want to.
Reviewed March 10, 2018
I was getting in a lot of revolving debt and I was not able to keep up with the monthly payments. So I was considering bankruptcy. I started doing research and found National Debt Relief and multiple reviews online. When I talked to one of their representatives he said, "You don't need to file for bankruptcy. You look like you can recover back from it.” So he also explained to me about the debt settlement plan, instead of bankruptcy and I liked the idea so I went for it.
The process was smooth. I like how they set up the signing process and made it easy. Everything is digital. You don't have to like fax or mail nothing. It was well-explained, everything was clear in black and white like I like it. The payments are easy to set up for the account. I like how they have the website, where you can see the savings account or the payments. And you can see where the money is going to and how it's being distributed. The payment plan was reasonable. We did a budgeting like how much I spend and how much I get. The rep asked, "Well, can you do this amount?" The first amount was a little high so I was like, "I'm pretty much won't have money left over to do things and have a regular life."
And then he found a solution and he lowered the monthly payment down a little bit more. I settled for it and so far I'm doing well. My credit score went down when I started the plan. Right now, I've been monitoring it. From four accounts that I submitted on the program, two of them have been settled already. So I'm halfway there and it's reflecting on my credit score. Now it's actually going up so that's good news for me. I recommend National Debt Relief to anybody. A friend is going through the same thing and he's considering giving National Debt Relief a call. Every time I hear somebody complain about debt, I just mention National Debt Relief and how everything is working with me and how good I'm doing now.
Reviewed March 9, 2018
Everything was explained clearly and I believe it was done Without pressure. My questions were answered and so far I am satisfied. Looking forward to seeing how my ceditors work with this program and what they will settle for.
Reviewed March 9, 2018
Excellent company. They have helped us out when we were having difficulties managing and they keep us well informed of any changes to our account. We are still struggling but without them we would probably be in bankruptcy so we are very grateful to them for helping us out.
Reviewed March 9, 2018
Super informative and thoughtful agents, we feel very confident and thankful for this help and support. Christopher ** has been not only informative and super responsive in emails and phone calls. Our Welcome Call was also thorough and she was friendly and pleasant and warmly welcomed us to National Debt.
Reviewed March 9, 2018
I was overwhelmed and stressed. The first phone call with NDR made me feel at ease. I have just signed up for the program so I will wait and see what happens. I truly feel as though they will help me get out of debt.
Reviewed March 9, 2018
WOW! Excellent service. My only regret is not calling National Debt Relief sooner. What an amazing group of professional empathetic people to can really help people who need it. I would recommend (and have) this service to friends and family.
Reviewed March 9, 2018
I was looking at declaring bankruptcy and was lead to National Debt Relief! All the specialists and process has gone most swimmingly very grateful. Thank you. Not sure of the process but am looking forward to having some help in getting my debt taken care of!
Reviewed March 9, 2018
I would just like to thank my NDR representative for walking me through the process and making me feel comfortable enough to make the right decision. Alex ** was patient and very understanding and gave me hope from the beginning of the application process and on to the approval. He answered every question professionally and took the time to help me understand what I was about to partake in as far as becoming debt free. I also want to thank David for explaining every document again. I feel so more relieved than I did at the beginning of the week! I am so glad that I chose NDR to help me through this tough financial crisis!
Reviewed March 9, 2018
Professional, Prompt and reasonable debt relief solution company. Thus far, excellent! I would recommend this company to anyone who has debt problems and does not have the knowledge that would help them navigate negotiations with debtor and/or cannot afford an attorney to fight court proceedings or/and collection action.
Reviewed March 9, 2018
I spoke with Vanessa and she told me the call would only be 15 mins long. She was very polite, informative, and professional with me. I would recommend your company to any of friends or family who needs debt relief assistance. Thank you very much for all the help. Oh and by the way, the call was 14mins and 33 secs. Good job Vanessa.
Reviewed March 9, 2018
I was able to do this without judgement or embarrassment. This is a stressful time, so it was a relief to be treated with dignity and respect. I feel like a huge weight has been lifted off me. Thank you.
Reviewed March 9, 2018
Since the beginning I have had a great experience. I am excited to get help with my credit card debt. They explain everything and are always ready to answer any question you have. They are willing to show you step by step so you can understand everything.
Reviewed March 9, 2018
A Senior Support Specialist, Raymond, called me to calm my fears about these letters and let me know their Legal Department was ready to review to start negotiations. This was a relief as weeks before, I was told that there was 'nothing they could do'. It is important that NDR customers have an active listener at the customer service section and that the representatives do not patronize or condescend to the customers considering we are not fully aware of NDR internal practices. Customers are looking for assistance where they can trust the company they are working with to be standing next to them in these situations. Thank you to Raymond for bringing me back to feeling more secure about my partnership with NDR.
Reviewed March 9, 2018
I am so happy I joined National Debt Relief! They saved my life. I know it seems too good to be true, but it’s not. I got through the program easily and FAST! And they worked with me along the entire way. Once you join, you will have no more stress regarding your debt.
Reviewed March 9, 2018
Mark ** was amazing. He was very knowledgeable, offered me various products, did not sugar coat things and gave me great advice. Never thought I would actually enroll in a debt relief program as I was very skeptical, but I am super excited to do so. I can see the light at the end of the tunnel.
Reviewed March 9, 2018
Everyone I talked to was kind, polite, and well informed. Initial contact was swift, and Justin was able to help me get set up in a very short time. The welcome call was fast and informative. While I don't relish being in this situation, NDR has given me hope.
Reviewed March 9, 2018
They made the whole process easy and non-judgemental with no embarrassment on my part. The people that I dealt with were always very courteous, answered all my questions and concerns. I would highly recommend them to others in the same situation.
Reviewed March 9, 2018
Andrew was very patient and made sure to keep in contact with me even when I was unsure of the timing of moving forward with the program. He was informative and helpful in guiding me through the whole process, especially the next steps in gaining financial freedom from debt over the short and long terms. I very much appreciate the help.
Reviewed March 9, 2018
NDR has been patient and understanding when offering solutions to get out of debt faster. They provide the precise information and don't mind explaining things in detail. I would recommend them to anyone that is a little over their head in debt and need to find a way out without filing bankruptcy.
Reviewed March 9, 2018
Communication has been flawless, each individual has gone out of their way to satisfy my needs to this point. The company is very detailed on the matters, they go in great detail on each area. I am pleased to be on the road to debt freedom!
Reviewed March 9, 2018
Everything was explained to me in depth, and everyone was very informative and polite. I've very excited to have a way out of this debt within such a reasonable time. Thank you very much for your help. I'm looking forward to working with you and am happy to have you on my side.
Reviewed March 9, 2018
I have been with this company for for LESS THAN 2 MONTHS and I am already seeing results! My creditors are working with National Debt Relief to settle my debts. Thank you so much for being a phone call or email away to answer any questions or concerns that I may have. To anyone looking to see if this company can help you, give them a chance; THEY CAN!!! Thank you National Debt Relief... I can see the finish line in sight!
Reviewed March 9, 2018
I was able to work with Glen and Jake, both were extremely helpful with setting my program up. Thank you for caring and taking the time to ensure quality in a difficult season of life. This company definitely has pride and helps others.
Reviewed March 9, 2018
I have a huge weight lifted off my shoulders with the help of National Debt Relief. They are helping me save money and get out of debt faster. Thank you so much for your help. I look forward to working more with you in the future to get my credit back on track.
Reviewed March 9, 2018
Thank you for the opportunity to let you know what my experience with National Debt Relief is. Everyone who I talked with was very helpful and professional. I look forward to being out of debt soon or at least in 3 years and 3 months. Thank you all.
Reviewed March 9, 2018
I am satisfied with the service National Debt Relief has provided me so far. I look forward to getting my debt cleared and restoring my credit in good standing with NDR. The staff is very professional and have answered all of my questions. I can track my progress and see as things happen.
Reviewed March 9, 2018
I thank National Debt Relief's knowledgeable and helpful staff who have helped me with settling almost half of my debt that was unimaginable to me, at about this time, last year when I was borrowing from one credit card to pay another...
Reviewed March 9, 2018
James is awesome. I appreciate that he treated my application sensitively and was very helpful and attentive. He was very informative, genuine and understanding. Keep up the great work. Also the follow up to compliant call was great. Overall, I am happy to have started this process.
Reviewed March 9, 2018
I had great experience with discussing everything that happens with this program. Very much explained everything which I Needed to be a part of this program. Everyone that I spoke with was very knowledgeable about what I am suppose to do. Very professional.
Reviewed March 9, 2018
I made it know up front that I work a lot and can’t answer my phone at work. I got an ungodly amount of phone calls! When I could actually talk, the offices were closed. I tried before work, not open yet. After work, closes already. Not real convenient hours.
Reviewed March 9, 2018
In such a stressful time it is a breath of fresh air to have people that are understanding and so helpful. I feel like I can breathe again. I feel like we have a plan that I can do now and I have hope of getting things balanced out with the help of National Debt Relief.
Reviewed March 9, 2018
I need to get the ball rolling on my debt. I keep getting calls from the credit card companies. I trust National Debt will be working to help solve this. I can't wait to get debt free as our health problems are increasing. Thank You.
Reviewed March 9, 2018
I have been extremely pleased with the quality of service I have been receiving from the Customer Service Team and I am looking forward to soon be debt free. Everyone I have had contact with have been knowledgeable and understanding of my needs. They strive to make me feel comfortable during the process of working with my creditors.
Reviewed March 9, 2018
Max ** was wonderful from start to finish. He answered all of my questions (I had a lot). He was very attentive to my emails and my phone calls. It was above and beyond what I expected. He made me feel very comfortable and secure in this decision.
Reviewed March 9, 2018
I want to express the patience that the representative had in dealing with this process concerning myself and my husband with this program and I look forward to working with them through it all and thank you very much and have a great day.
Reviewed March 9, 2018
So far my experience has been good. They are getting results and keeping me informed of process every step of the way. I have been treated with dignity and kindness when interacting with the staff working on the resolutions. I'm able to keep track of payments I'm making monthly.
Reviewed March 9, 2018
So far, so good. I've gotten 2 or 3 super low settlement offers and accepted them. Each time I talk with anyone at NDR, they are extremely nice & professional. My only concern is the process I'll have to take to get creditors to accurately report the payoffs at the end.
Reviewed March 9, 2018
Mr. ** responded quickly, was friendly and easy to deal with. He explained everything in a fast, but easy to understand format. I slept a little easier last night feeling that I would finally get a handle on this debt. Thanks!
Reviewed March 9, 2018
Debt relief has helped me live my life with less stress and worry. They have been very helpful and thorough. They also are prompt to get debt resolved and help to get the debt reduced enough to where you can handle the payment to resolve the debt.
Reviewed March 9, 2018
I had a Discover Card in the mix to be settled and was not told that they were total bullies and to expect a problem from them. First they sent me a court summons on Christmas Eve hoping that I would not reply in 10 days time or get NDR to reply in that time. NDR should have been more clear that I would expect this. Then NDR wasn't clear on how I should move forward. They just kept asking me if I would accept the same exact 86% payoff over and over (9 times I counted). Each time I said no, that wasn't fair when other creditors were getting 50-60%. I kept asking NDR about court hearing details and what I should prepare and kept being told that I did not need to attend and that NDR usually settles before a hearing.
I finally spoke with a paralegal who told me Discover has calculated it all out as to how to best get paid, from doing the over Christmas to get me to skip it so they can double what they ask with no input from my side; to the sticking to their offer amount so they can complain to a judge that they have been offering me a discounted amount and now want to garnish my wages for even more. NDR was good settling the other accounts but this one they should have been more forthcoming with me and instead of keeping asking me what do I want to do, tell me what is in my best interest. Shame on Discover for not even telling NDR that they had the sheriff come to my door hoping that I would be intimidated into paying them the full amount.
Reviewed March 9, 2018
You negotiate one account at a time. Several years ago I was with Debtscape and they made arrangements with almost all of creditors at once. I would pay $30 per month for 6 accounts that were settled plus your fee's $40 dollars per month. I don't like you collecting your fees upfront to a tune of $400 dollars for each account. I have 10 account so I'm gonna pay $4,000. What I would have saved I'm paying you in fees one account at a time. Please change how you negotiate. Right now I'm paying $91 per month for one account for 12 months, I could be paying $35 for 3 accounts something more efficient.
Reviewed March 9, 2018
My debt specialist Diana ** was very helpful and explained the process thoroughly. She explained my options clearly and in a manner that was very helpful. She really put me at ease about my financial situation. I am so glad that I made the call to seek help.
Reviewed March 9, 2018
Reducing and eliminating my credit card debt. My excessive use of credit cards to meet daily needs needed to stop. So I can retire with the money I have left. This was the only successful way to get out from under the credit card burden.
Reviewed March 9, 2018
Was upset about my debts and felt hopeless. After a few moments of them talking to me I felt so at ease. Super professional and reassuring. I am so happy I called them! I am excited about all they offer and the peace of mind of no calls from bill collectors calling will be such a stress relief.
Reviewed March 9, 2018
The people are really easy to talk to and do a very good job explaining what you are up against and need to do. They stay on the phone with you as long as it takes to make sure you understand everything completely and no matter how many times you ask a question they never seem upset to have to answer it. They truly make you feel like they are there for you and not just a job.
Reviewed March 9, 2018
Excellent Service. Every time with no exception that I called the 800 line, agents and advisors went above and beyond to ensure customer service. When I hang up the phone, It felt great. I wish I made the decision to enroll in your program sooner. Thank you for helping me throughout the way.
Reviewed March 9, 2018
Was very helpful and well experienced rep. All the questions that I asked him were answered in a very courteous manner. He’s not only well informed but very knowledgeable about my case. You should hire more Rep like Roberto. Thank you.
Reviewed March 9, 2018
Both of the ladies that helped me were extremely knowledgeable and helpful. It was a fantastic experience. I would recommend this program to anyone who I feel it would benefit. I am looking forward to utilizing this debt relief program and to being debt free in a few years.
Reviewed March 9, 2018
National Debt Relief are a life saver. They not only helped me professionally but treated me as a their friend. I'm thankful there is a company out there for us that have struggled. I did see it as a option but I would give everyone I spoke with a 110%. Don't hesitate to get help and don't go through anyone except National Debt Relief for your financial help.
Reviewed March 9, 2018
Both Leon ** and Sherylin ** were very helpful and informative which made the enrollment process very easy and stress free. They also were very patient and answered all of our questions graciously as well as thoroughly. We look forward to completing this journey to debt freedom together!
Reviewed March 9, 2018
Updated on 02/28/2019: I wanted to dig myself out of a debt hole that I created and National Debt Relief seemed to be the best program available. Their customer service was one of the top things that stuck to me. I spoke to another company and they weren't as nice as the NDR people I talked to. With NDR, you deal with one person. They're your go-to when it comes to figuring out the next step. It was a good process getting to know the person and them getting to know you, and figuring out how to get yourself out of debt.
The enrollment process was very simple and straightforward. It took an hour and a half to get the whole thing done and to start myself on the road to debt relief. I didn't have any problems with anything that they were trying to do and they also didn't try to convince me to do anything that I wasn't comfortable with. They also told me that I can, at any time, add more money to change it. NDR then consolidated my debt and they also helped me figure out the right timing to accept a statement to make sure that I don't wait too long or go too soon and that I get the best price for myself. National Debt Relief was very skilled, knew their job and knew what they were trying to do. They have given me a second chance to get back on my feet and stop drowning in debt.
Original Review: Each individual I spoke with was professional and courteous. I felt no judgment nor did I feel out of place. I expect great things from this program and cannot wait to be debt-free. My specialist walked me through the process of approval to get started on this journey.
Reviewed March 9, 2018
Well I just enrolled in this program but everyone I talked to was very pleasant and explained everything very well. I feel this is going to be a great step for me to get out of debt and pay less to get this debt settled.
Reviewed March 9, 2018
Feel very relieved and ready to be debt free. Agents were helpful and very kind and made the whole process easy and stress free. I didn't feel judged and it was just an overall good experience. I highly recommend this debt relief to all my friends.
Reviewed March 9, 2018
NDR consultants have been extremely helpful. They patiently respond to all my queries and concerns in a timely manner (both rough phone or e-mail). Your sincere dedication and commitment to extend assistance is truly remarkable. I am forever grateful.
Reviewed March 9, 2018
In less than six months of enrolling in their program, National Debt Relief has negotiated two settlements for us. In such a short period of time, we are already seeing results, making us optimistic that we WILL get this debt behind us! We appreciate their work behind the scenes on our behalf.
Reviewed March 9, 2018
Was I ever in trouble and then I happened on National Debt Relief... Talk about very friendly and knowledgeable!! I was a little apprehensive about explaining my problems with money but they were very helpful and explained everything to me... If you need help go to them!!
Reviewed March 9, 2018
Everyone has been friendly and informative. I wouldn't change a thing. It is a big relief to work with this company to resolve my debt. With the welcome call I had an issues with not having all my info in front of me and they called me back right when I needed them to. Amazing Service.
Reviewed March 9, 2018
I had a bunch of credit cards where I’ve been paying my bills on time, but at the minimum, and then interest rates were so high. I thought I was not really paying anything off. It seemed like I was just treading water and not getting anywhere so I thought I’ll just try and get some assistance and maybe pay everything at one time and maybe I’ll just pay like a big loan but without the interest of every credit card that I had. I went online and I looked at debt relief and then National Debt Relief popped up. I think that may be one of the first companies that I saw so I just gave them a call and saw what happened.
Enrollment went well. The staff let me know what exactly what was gonna happen and then it made me feel comfortable that the way they were doing it was the right way and it seemed like at every step, I knew what exactly was going on. So I was not really concerned with what was happening. I trusted the staff and what they taught and took me through the whole process with it. NDR really helped in settling my credit quickly. I didn’t expect it was less than a year but it happened in six to nine months. That really helped financially also so I know exactly what I have going forward after this.
According to the program, they say I graduated and so I got a loan from a different provider. It was Liberty lending and so I just paid off the loan to cover all the settlement that National Debt Relief made for me. All the settlement’s already completed. Whenever there is an update, the staff would call me and let me know what is going on. They told me the settlement was given to me at this amount and I just need to approve or disapprove. I went ahead with the advice and I approved most of the settlements. They help me whenever I have a question. When I call, they’re always glad to give me some answers or to give me some advice. It went pretty well. I can now just continue paying my loan off, it does help me without having to pay all the interest that all the credit cards put on me. It really helps. I would recommend them to a friend who is in the same situation as me.
Reviewed March 9, 2018
When we started the process, National Debt Relief sent me a lot of emails with papers that I had to sign up and then they went through the contract with me. They're taking care of my debts on my cards and they already have three debts set up. They sent me emails or called me on my phone if they needed something from me. And if I need to ask something, I just call whoever and they respond. They were very flexible with my payment plan and they gave me options whenever I needed. When I couldn't do a payment twelve months ago, they gave me an option for that. My experience has been great and they have great customer service, except for the people who spoke Spanish. National Debt Relief is a good company and I have recommended them.
Reviewed March 9, 2018
I was looking for a company that could help me with my debt relief, and National Debt Relief was referred to me by a colleague of mine. I liked the attention that they were giving me. The other company did not follow up with any of my questions, and National Debt Relief did respond to me within 24 hours. Right now, I’m in the debt relief program with them, and I pay them bi-weekly. And then, I signed over a power of attorney to them so that they can negotiate my debt with the creditors. I’ve been with them since September of 2017 and they resolved two creditors for me. Their program has worked for me because it has eliminated some of my debts and instead of worrying about 10 creditors, I just worry about the payments with them and they handle everything for me. They were also very open to what I could pay and what I couldn’t afford a month. And they also worked with me on every step of the way.
My negotiator was also very helpful. He gave me a lot of options. He gave a lot of different scenarios based on my income, my monthly expenses and how much I could afford a month. He was very nice and I liked his attentiveness to responding back to me in a timely manner. I would tell my friends to definitely look into National Debt Relief.
Reviewed March 8, 2018
Both Andrew and Evelyn were very professional and kind, very good with me, helping me understand each page and what is going to happen. I appreciate all the help. Both great on the phone. I am excited to be able to watch your company help me get out of debt. At my age is a lot of stress and a big concern so I'm very grateful for the help.
Reviewed March 8, 2018
Was very happy with first settlement. Settled for less than half. Now looking forward to getting all my debt settled and start working on my credit score again making sure not to get myself in same situation again. Can't wait. Thank you for your help.
Reviewed March 8, 2018
I was very nervous to reach out and get help with my debt, but this process so far has been reassuring to me that with National Debt Relief I will finally get some help in resolving my bad debt. Everyone has been very helpful and they seem to spend a lot of time making sure I understand and I really appreciate it.
Reviewed March 8, 2018
Service representatives very clear and worried I understood everything. They were very clear on all aspects of the contract. All questions were answered. They always allowed time for me to think about my decisions before having me sign. They guided me to all the process and allowed me to ask questions at any time.
Reviewed March 8, 2018
The customer service is very professional and have a good knowledge about everything. Im really recommend this to my friends. I’m so happy for the help that I received to be free of debt soon. Your monthly payments are reasonable and flexible.
Reviewed March 8, 2018
Obviously when talking to NDR you feel ashamed because you have gotten yourself in a debt mess! The counselors are so positive and respectful... Thank you so much PLUS they dissect and explain every single question you may have.
Reviewed March 8, 2018
The associates that assisted me today in getting enrolled in the National Debt Relief hardship program were very professional, knowledgeable and helpful. All parties were thoughtful, kind and understanding of my situation and seemed genuinely interested in helping others. Thank you.
Reviewed March 8, 2018
Dean was great. He explained everything very well so that I could understand and went back over things that I was unsure about. He was also very patient. Great sense of humor. Awesome experience overall and I’m getting debt free. I will definitely refer anyone that I know that’s in debt to try this.
Reviewed March 8, 2018
Everyone was very helpful with this process and answered any questions I had! It's comforting to know that the people I'm working with to help consolidate my debt care about my progress and want me to succeed as much as I do.
Reviewed March 8, 2018
I am pleased with the customer service I received from Yasha ** and Jamie **. They are very professional representatives of NDR who showed compassion for my financial dilemma and made me feel at ease taking this big step to reduce my money worries.
Reviewed March 8, 2018
The first lady who helped me with giving me information about the settlement available and changes to payments schedule was very nice and helpful. She transferred me to another lady I guess to verify the settlement agreement. She was rude.
Reviewed March 8, 2018
I’m only on the program for less than 3 months and NDR saved me over 5,000 dollars in just 2 debts that was resolved. I’m very impressed and grateful I can’t wait to become 100% debt free!!! I recommend to my family and friends that may need debt relief.
Reviewed March 8, 2018
The specialists of whom helped and guided me through this program was very helpful. They both explained and walked me through all the paperwork. They both explained what my situation would be like as I enter into the program. They were very accuracy and knowledgeable. Everything was explained to me from beginning to end. Thanks.
Reviewed March 8, 2018
People at this company are very understanding, courteous, and helpful. They are very prompt about getting you accepted, and getting the process started. They also contact the creditors you owe. It is very nice knowing they are helping us with our debts.
Reviewed March 8, 2018
Very professional. CS representative was very thorough and patient in going over all the aspects of the program. Followup was quick and once again thoroughly explained the program. Easier than I thought the process would be. Would recommend this company for helping consumers with debt.
Reviewed March 8, 2018
Counselors are very helpful and patient in answering any and all questions on the process and make sure you understand it. So far, I'm very satisfied with the process. I don't have to worry about the creditors or any legal consequences, they handle that. I feel as though I can breathe again and in the long run get my credit back on track!
Reviewed March 8, 2018
Very helpful and knowledgeable. Made me feel more confident in my decision. You often feel uncomfortable going through these types of processes, but it was actually not bad and I felt more at ease going through the process. Dealing with debt is stressful so if you can take a little off your shoulders, then it's a positive.
Reviewed March 8, 2018
Just spoke with them and they're very friendly and open to answering questions. The representative knew how much debt I had and made sure to help me understand what I was getting into. I felt very safe and secure and he always made sure I had the best available options. Spoke clearly and eloquently. I hope to write another positive review later on after everything is settled.
Reviewed March 8, 2018
It has been a great relief so far with the way they are handling my questions and my accounts. I feel I made the right decision to get the help and security I need from this company. The care they have taken with me as a retired worker is great.
Reviewed March 8, 2018
James was very informative and guided me through the process of understanding all the facts. The phone call though I don't remember the young lady she was very accommodating of my time. Was always willing to call me back when I was available.
Reviewed March 8, 2018
Excellent experience. The young lady helped me a lot, walked me through every step of process and was extremely happy to do so. I would highly recommend this place to anyone with credit problems. I am going to be able to pay the reasonable amount they arranged.
Reviewed March 8, 2018
Everyone was very helpful and knowledgeable. I was really impressed. I am really looking forward to see what they can do for me and will recommend to my friends. They were very informative and walked me through the entire process multiple times so that I was aware of what I was getting into.
Reviewed March 8, 2018
NDR has been instrumental piece on the journey to repairing my credit. All staff have been courteous, respectful, non-judgmental and responsive whenever I have had contact with NDR. I would recommend this to anyone looking to reduce their debt as they were super helpful in obtaining settlements with creditors.
Reviewed March 8, 2018
I was very disappointed with your service. I know that one of our Credit Card companies called you to set up payment for them and they were told it could not be done at this time. It had already been 3 months past due. I have never in my life been past due on anything. Your company does not explain how exactly it works. And I was not told that in the end of the agreement with you that the creditors could send us a tax form to claim the money not paid to them as money we took in so hence pay taxes on them. I went to you as I was in trouble. All your company did was cause me more trouble. If I am asked if anyone should use your service I will definitely tell them in no uncertain terms should they. The only thing I can say good about your company is that your Customer Service reps are very kind. I believe that most of what they told me were lies that you insisted they tell me but they were sure nice about it.
Reviewed March 8, 2018
I got my first settlement done yesterday 3-7-2018 and was very pleased. I hope the rest go as this first one did. So far National Debt Relief is the best I have done. Just wish I would have done it sooner.
Reviewed March 8, 2018
It was easier and less scarier than I thought it would be! I was reassured and I have more peace of mind about financial freedom today than I did just a week ago! I have been struggling with debt for about a year and I am hoping to be debt free by 2020 so that I can purchase a home for my family. Geri was exceptional and talked me through the entire process so that I could understand it all clearly. She also shared her own experience with me and helped me take the next time into tackling my debt. Thank you!
Reviewed March 8, 2018
Audia Trowers and the team at NDR have been professional, accurate and very thorough in helping me to navigate this process. The program is highly reputable and I feel comfortable and confident in NDR’s ability to resolve my debt issues.
Reviewed March 8, 2018
Everyone was more than helpful and answered all of my questions. They made this process seem very simple. I have been sick to my stomach over this whole situation. As soon as I hung up the phone with Luis ** I knew I had made the right decision. I want to thank everyone at National Debt Relief for their time and patience thru this time of hardship.
Reviewed March 8, 2018
No problems with information received from Joel. He does tend to speak fast only negative in this experience. There is a overwhelming amount of information to try and absorb. Thank you for the Welcome Call which helps with questions that occurred after initial contact.
Reviewed March 8, 2018
The process was easy and my representative was very detailed in explaining how everything works. I look forward to ridding myself of unwanted debt, and getting my credit back to where it was. I would highly recommend this program to others.
Reviewed March 8, 2018
She was very helpful and very patient with me as I am not electronically gifted and need much assistance. I was able to complete the forms and appreciated all she did for me. A wonderful employee for you! I hope everyone is as nice!
Reviewed March 8, 2018
For 2018 I decided to take charge of my finances. My life was secured and I could focus better on improving my credit score. I did some research on agencies that have been doing this for many years and yours came with good reviews, along with another one. I called both, both submitted their plans based on my profile and I like your plan better. I have to admit that their representative was a much better salesperson, had a better rapport, but in the end the numbers made the difference.
Reviewed March 8, 2018
They were helpful from the the start and never made me feel bad about the situation I got myself into. I already have 2 settlements... one being almost a third of my debt with the place. If you are at a point where you are “drowning” and have even considered bankruptcy; I highly recommend you try this route. The stress relief alone is worth it!
Reviewed March 8, 2018
Eli was great in providing quick and easy instructions to help my wife and I through this process. I still am slightly nervous about what the overall result if the program will be, but it was nice to know I had this option to try and alleviate the debt that I am currently in.
Reviewed March 8, 2018
Experience was great. They were very knowledgeable of the subject and understanding. They knew just what to say in a unusual situation. I have tried for years to pay my bills, but with interest charges, I could never get ahead.
Reviewed March 8, 2018
This program is a Godsend. Everyone I have spoken with has been so helpful and polite. The forms can be completed online. This makes the process easy and fast. The loan officer was very helpful and guided me through each step. I wish I would have enrolled in this program sooner.
Reviewed March 8, 2018
I have been extremely happy especially with all the customer service I received every time I called! They always made me feel like I was the most important person they were dealing with. And most of all felt they were being honest with me.
Reviewed March 8, 2018
Everyone I've spoken to at NDR has been courteous, helpful and friendly. Every time I've called, I've been able to talk with a representative almost instantly. They are very knowledgeable and walk you through the whole process. I'm extremely happy with my whole experience.
Reviewed March 8, 2018
I finally got a chance to speak with NDR and I feel like I made the right decision. They broke it down to a way for me to understand and I feel like this is a good thing and I treat this like life. You have to fall down to get back up and this is a step in the right direction.
Reviewed March 8, 2018
The representatives I have dealt with have been very knowledgeable and very professional. They have answered all mine and my husband's questions and concerns. They were patient with me on when I could take phone calls due to my work. I would recommend National Debt Relief to my friends and family.
Reviewed March 8, 2018
Everyone was very helpful and answered my questions. I feel this program will help me. Have been in Debt since my divorce in 2008 and have not been making any headway paying it off. Medical problems and bills keep occurring and hopefully this will help me to be debt free in the future so that I can pay current and future medical bills and still maintain household. Thank You.
Reviewed March 8, 2018
Became overwhelmed in credit card debt because of unknown use of a problem child. National Debt Relief is doing a fine job helping me resolve my problems. With their friendly help and professional guides and me eliminating the use of the credit cards by others. In time and with their professional help I can be debt free.
Reviewed March 8, 2018
You guys made it easy to complete the process and I appreciate the lack of judgment from the team. The follow up was immediate and clear when necessary. My biggest regret is not contacting NDR sooner and completing the steps required to give me peace of mind.
Reviewed March 8, 2018
I am very impressed with the people keeping me in the loop as far as my account goes. They are very professional and pleasant. I would recommend this company to all my friends and family. I also appreciate them e-mailing me to keep me updated as far as my account goes.
Reviewed March 8, 2018
I went to National Debt Relief for help with debts accumulated after loss of a job. Since then I have worked with them, they have gotten me out of debt, supported me, kept me current with my status, helped me get back on track when I had a problem paying, and congratulated me when I paid off a debt. They are professional and yet friendly. Turn to them for help.
Reviewed March 8, 2018
Just finished signing up. It would be beneficial to get a call once everything is signed. Since there are more than one documents and they come through more than one email it would be reassuring to get a follow up call to affirm that all documents are signed. Waiting for the hard copies to be delivered would not be so bad if I had some confirmation that everything was completed through a call or and email stating all documents completed and hard copies to be mailed.
Reviewed March 8, 2018
We have had an excellent experience so far. Everyone we have worked with has been upfront and honest. Everything they have told us has been exactly what has happened. They have completely settled 1 of our creditors, and have agreements in place with 3 others. We are very happy we chose NDR, and we are excited to continue working with them.
Reviewed March 8, 2018
After finally deciding to make the call to NDR, I couldn't be happier. I worked with Matthew ** and he took me step by step through the process. He answered all my questions with patience and understanding. He didn't make me feel like a failure... just knew that I needed help and was willing to do what he could for my situation.
Reviewed March 8, 2018
Great experience. Everything was well explained and easy to understand. I would recommend to a friend or family member. Their customer service was very professional as well. All of my questions were answered and I was treated in a professional manner.
Reviewed March 8, 2018
The representatives have been very efficient and professional with all question and concerns that I had before enrolling in this program. I have received all documents and returned them as needed very promptly manner. Look forward to completion to become debt free. Thanks to all that have helped me to get to this point.
Reviewed March 8, 2018
Explained all parts in great detail. Spent time going over everything with me. Answered all questions. Went through all forms step by step and explained the entire process in great detail. Thanks for all your help and guidance through the process.
Reviewed March 8, 2018
I made a right decision of choosing National Debt Relief. I have a peace of mind and don’t need to stress myself to contact all the creditors. They do it for you. You pay all in one payment. They always contact me whenever they offer settlement. Thank you and looking forward to end my program.
Reviewed March 8, 2018
When my husband was working before I was overwhelmed with the credit cards. Now he is not working anymore, we got behind on our credit cards. I want to thank you for helping us. I'm not stressing anymore. Now I can relax now without the stress cause I have anxiety.
Reviewed March 8, 2018
Everyone was very helpful and went over the program and took time to explain everything. Happy to be part of the program and look forward to getting out of debt. I never thought there was a way out of debt and have been hit hard with medical issues and this sounds like a light at the end I can look forward to.
Reviewed March 8, 2018
I am very thankful for Matthew ** for helping me with the process of my debt. He explained how the process works, what my payments are and he helped me every step of the way. I'm not stressed anymore about my debt. Thanks again for your help!!! :)
Reviewed March 8, 2018
Well this afternoon made my day, after hearing the great news about my account with National Debt Relief. What a great experience now that my debt was settled and cut more than half of what I owe originally. All smiles this evening, wow still in shock! Thank you so much National Debt Relief.
Reviewed March 8, 2018
My experience was made simple and helpful! I was worried that I would be stuck in this debt with my back against the wall, I now feel very relieved and hopeful to be debt free in 2 1/2 years. Sue was very friendly, was able to answer all my questions and made me feel part a family that understood my situation and was willing to help me get from underneath this hardship. Thank you NDR.
Reviewed March 8, 2018
My experience was pleasant and formative. Representative was very knowledgeable and seemed caring about your situation. Representative seemed to listen to your struggle. He explained process and made sure I understood it. He went into detail on the program so I understood it.
Reviewed March 8, 2018
I found Carlos and everyone I spoke with to be very courteous and kept my needs ahead of making a deal. They want to work with you to become debt free. They made the entire process relatively painless and made sure you understood every aspect of the application process.
Reviewed March 8, 2018
Very helpful, professional, courteous and they answer all my questions. They make me feel confident, and also gave me all the information that I needed to a new start and took the time to review all my information before to do anything. Thank you.
Reviewed March 8, 2018
Great service with the customer and professionalism. I will recommend this service to any of my family and friends. Thanks for your mindfulness and patience in belong me oh and getting me out of debt. You're a true professional in your class.
Reviewed March 8, 2018
So far we have just started with NDR but I must say it has been wonderful so far. So much info but very easy to understand from everyone we have dealt with. I would highly recommend this company if they are unsure what to do because they have took a weight off my shoulders and stress off my mind.
Reviewed March 8, 2018
I inquired online about National Debt Relief program. I got a call right away. The first whole process from start to the approval process was amazing service. I had a lot of questions and Ronnie helped put so much and worked hard for us to get us a payment we were comfortable with. The welcome call specialist was also great and very knowledgeable.
Reviewed March 8, 2018
I have had a positive experience as of today. I just began the program and am looking forward to becoming debt free. The customer service that I have received has been delightful and insightful. The representatives were very welcoming and friendly.
Reviewed March 8, 2018
When calling to review a settlement I am sick of being asked my SS number not once but several times everyone I’m transferred to very irritating and scary as a consumer. You have my info and should not ask more than once.
Reviewed March 8, 2018
Outstanding service. I cannot believe they got my credit card account resolved so quickly and the amount settled. National Debt Relief outstanding job. Looking forward to seeing the next account resolved. Just informed my wife about how happy I am about the account been resolved. Thank you so much.
Reviewed March 8, 2018
Thoroughly walked me through process from beginning to end. Everyone was very patient and answered every question so I could understand. Looking forward to working with them on this journey of mine. I definitely picked the right organization and will recommend them to my friend and family.
Reviewed March 8, 2018
My experience was very relieving. The specialists I spoke with were very helpful and guided me through the application and agreement process successfully in less than 3 hours. They really made me look forward to financial freedom and confident about achieving my goals once I complete the program.
Reviewed March 8, 2018
This company goes over my expectations. I will recommend to friends and family. I will leave peacefully now because this is the first time that hope of debt free is knocking at my door. I blessed the moment I pick up my phone to call and talk to them.
Reviewed March 8, 2018
I had a lot going on at the time and I needed some assistance. From the first moment I called National Debt Relief through the whole process, they were able to do things efficiently and we didn’t waste a lot of time. We were engaged in a professional relationship and they were interested in my business and handled everything that I asked for. Also, they returned emails very quickly so there was not a lot of lag time that went on. Everything was done promptly and everybody acted like they were there to assist me as opposed to putting me off.
They worked hard to get some things done, but I had been contacted by someone who was not willing to negotiate with anybody other than me. But National Debt Relief had negotiated a couple so far. One should be done in a couple of months, and another one would probably be done some time mid to late summer. They have been able to negotiate something that fulfills an obligation while doing their best to save some money in the process. It had been helpful and I didn’t have to worry about as much. I did my research before I decided upon National Debt Relief and they just struck me as the most solid organization and they did a good job.
Reviewed March 8, 2018
We were not able to make the payments and National Debt Relief set up an account from which we pay into and they draw out based on the agreements they make with our former creditors. I've had very little feedback from them. I've sent them additional information from creditors that have contacted us directly. And when I, six months later, asked how come I never got some kind of notification that they had received them they said, "You sent something?"
I included, on each of the sending, the account number and really expected some kind of feedback on whether or not they got it or what they did with it or whatnot. We continue to receive threatening notices and some of the creditors have proceeded to debt collection agencies, which I've also forwarded to them, also, with no sign that they have received. They insisted I should email it and I have emailed three times now with the same no response.
The issue was not addressed and resolved and it has been almost a year. Initially, I felt great relief. But since they're not giving me feedback then I'm kind of concerned. Going to the website I do see that they have paid off a few of the creditors. That's encouraging. But again if I'm supposed to find it on the website I'm not finding things on the website.
And if I was going to send them something, why not have it accessible there, instead of sending to an email address where there's no reply? If I put it on the website, if they had a place to put that in and attach a copy of bills or threatening letters or whatever and they had a record of that going to them I would feel much better. The guy that came out here, struck me a great deal like a vacuum cleaner salesman. All very interested in getting the sale but he doesn't do anything after that. He did his part. Several months ago, we recommended National Debt Relief to my sister-in-law and she also called. I know she's not happy. My wife says that she went with someone else.
Reviewed March 8, 2018
I got into debt settlement with National Debt Relief and I set it up over the phone. I’m still working with them and it’s going okay. I pay monthly and it's working out for me pretty well. Plus the cost is accurate. However, their website sucks. Every time I try to log in, it seems like I have to reset my password so I don’t even bother anymore. And they keep calling me and telling me that I need to log in, but every time, I have to set up a new password. Overall, going with this program has made me stress-free. I have health issues and it seems like the bills that we have right now are overwhelming. The other bills that we had were just too much and it felt like I never got to see my husband ‘cause he was working so much. I have told a few friends about NDR.
Reviewed March 7, 2018
So far everyone I have talked to has been very knowledgeable and informative. Everyone has gone over the same things 3 times to ensure that I know what I am agreeing to. I appreciate the helpfulness of all the employees I have encountered.
Reviewed March 7, 2018
On 3/6/17, I spoke with Mr. Joseph ** for a plan to bring myself out of debt and Joseph outlined the specifics with me and gave me all the information to be admitted into the plan for Hardship based upon several scams where I have been a victim. Joseph set my mind at ease with a solid plan within 36 months of creating a settlement with my Creditors to bring myself out of debt. I highly recommend, Mr. Joseph ** and National Debt Relief. Thank you.
Reviewed March 7, 2018
Very good customer service. Justin explained the whole process to me and answered all my questions. I feel like I am finally going to be debt free. I was very apprehensive at first, but Justin was very nice and knowledgeable.
Reviewed March 7, 2018
My experience was incredible. I couldn't believe how simple it was. All questions were answered and the information given was very thorough and helpful. Made me feel hopeful for my future. Joshua ** was amazing, very professional, patient, and kind. THANK YOU!!!
Reviewed March 7, 2018
Nomar really put me at ease and answered questions as I asked. I never felt that he was reading from a script, or judging me, and it was apparent he knows his 'stuff' regarding the program and what I could expect.
Reviewed March 7, 2018
Overall experience with all parties involved has been a real pleasure. From start to finish everyone has been very courteous and informative. I feel very comfortable with everything and was impressed at the level of service. I will be glad to recommend to my friends.
Reviewed March 7, 2018
He was very friendly and helpful, gave me a lot of information and answered all my questions. He also, helped me fully understand how the program works and gave me plenty of details while being very transparent. I really appreciate that they are willing to answer any questions that I may have.
Reviewed March 7, 2018
I'm so blessed for National Debt Relief. I was provided amazing customer service and knowing that the financial burden which I've created for myself is finally being addressed; I can finally breathe again. Thank you so much National Debt Relief.
Reviewed March 7, 2018
Max ** was great to work with and made this situation not seem hopeless. He was informative and never seemed "put out" when I had questions. Very professional. Brandon ** was also very professional and patient. Both were knowledgeable and very willing to explain things. Very good experience.
Reviewed March 7, 2018
I do appreciate what y'all have done for me... Amazingly I still have credit available to use... and all my debts have been charged off. Just need to check on what y'all have agreed to... and pay this bad boy off!!! Thank you again from my grateful, humbled heart!
Reviewed March 7, 2018
I was pleasantly surprised that NDR decided to resolve my biggest loan first. I thought that they had to wait till there was sufficient money in my escrow account so that they could pay off the reduced negotiated amount loan in full. NDR was able to negotiate not only a significant reduction on my biggest loan but also arrange a two year monthly payment plan that they would take out of my monthly escrow deposit. Plus it was interest free. I can breathe a sigh of relief now. NDR are good at what they do and I highly recommend them to anyone who needs to get out of debt.
Reviewed March 7, 2018
Felicia was very good in reviewing everything that I went over with Mark ** on March 4, 2018 or 3 days ago. She answered all my questions. I only had a few but she was very good and answered them all to my satisfaction. It was a very interesting and education conversation.
Reviewed March 7, 2018
I had the opportunity to work with Christopher who is very good at what he does. He got me a very great deal that I was very happy with and also answered all my questions very thoroughly. He is also very easy to talk to and can relate with your situation. Very happy I went with National Debt Relief because now I finally feel relief from all of my debt I’ve been holding onto for years. Highly recommend to anyone struggling paying their debt off and spending hand over fist in interest, late payments etc.
Reviewed March 7, 2018
I had a great experience. Everyone was nice and polite and understanding. The only thing was that the first person I talked to said the interview portion would only take about 5 minutes. It actually took 15-20 minutes, then we did the budget. But I was pleased at how quickly matters got moving.
Reviewed March 7, 2018
Very fast and friendly, answer all questions and make the experience smooth and enjoyable. NDC helps distressed people find their way back to a normal life free of endless interest payments. We will definitely recommend to anyone in the future and are happy to be on our way to getting away from the demon of debt.
Reviewed March 7, 2018
Everything was easy and quick to do. Very detailed and they made sure I understood each process. I am glad that I made the decision to speak with them and feel better already about the debt that I have stacked up and am trying to fix.
Reviewed March 7, 2018
My experience enrolling in NDR was excellent. My main contact, Kelli, did a fine job of explaining the program and was patient with my rather slow response to her requests. She was a real person, and I am guardedly confident that our continuing experience will be as fine.
Reviewed March 7, 2018
My family has amassed a large credit card debt due to several unforeseen circumstances. NDR was the top rated company when I searched for someone who could help consolidate our debts. The representatives were extremely knowledgeable and professional, and we have now started the process of reducing our debt thanks to NDR.
Reviewed March 7, 2018
The best customer service ever! They helped and listened and answered all my questions! I understood what was said to me and they even held on the phone when I was at work. Very patient and never rushed me. I would definitely recommend to anyone.
Reviewed March 7, 2018
I called to inform that my computer had failed me recently and I needed some information. Wasn't sure if I had missed anything during this outing. My call was answered to my satisfaction. I need a bit more help because I am still very "old school" and I needed information about the Port Hole etc.
Reviewed March 7, 2018
The two representatives I have worked with have both been informative and helpful. I would recommend that sometimes they could slow down when reciting long portions of their script. Other than having to ask them to repeat themselves at times I was satisfied with my experience.
Reviewed March 7, 2018
Aaron and Dionne were AWESOME. Thank you so much! They were clear about how the program works and very informative. They directed us step by step on how everything works and we look forward to it and becoming DEBT FREE!
Reviewed March 7, 2018
Menes and team were amazing and helpful! They are amazing and I am excited to get this debt off my back! I was very worried that the process would be long and daunting, but the entire process was quick and painless! I am looking forward to rebuilding my credit with the help of National Debt Relief!
Reviewed March 7, 2018
My National Debt Relief Representative was very attentive and concerned for me for begin the program to get out of debt. I was feeling stressed out and the weight of the pressure of it all. The representative gave me indication and hope that it would be worked out and get better over a short period of time.
Reviewed March 7, 2018
Customer service is great and your company fully stands behind what they say they are going to do. Very pleased with how things are moving along. I wish that I would have made this choice sooner and handled my debt in a better and more progressive way.
Reviewed March 7, 2018
I spoke with Gary and I don’t remember the other lady’s name but they were both extremely helpful in providing all the I formation that I needed and wanted. I understand all of my rights and am excited to start moving towards my financial freedom with NDR. Thank you so so much!!
Reviewed March 7, 2018
Very helpful, informative and patiently answering all our questions. Very clear and knowledgeable. Alton ** is really good in explaining every details that we need to know. The guy who gave us the Welcome call is really nice and helpful.
Reviewed March 7, 2018
Wonderful, patience, informative, understanding, comforting. So glad you're feeling my stress and that I am not alone and helping fix my credit and debt free! Thank you so much! We appreciate all your efforts and time. You have brought so much to help us in this process.
Reviewed March 7, 2018
I called today in desperation! I have found myself struggling to make ends meet with my mountain of debt. I thought they would not be able to help me but they did! I now see a light at the end of the tunnel. Everyone was so sincere and willing to help. I highly recommend National Debt Relief!
Reviewed March 7, 2018
I feel like a weight has been lifted and that I finally have control of my debt. In just 3 years I'll be debt free and closer to a more financially secure future. Getting rid of credit cards and living within my means and still having a quality life has easily replaced the instant gratification of a frivolous purchase.
Reviewed March 7, 2018
I was a bit iffy before making my decision to sign up with a program that can handle my debt, but National Debt Relief for me has been great. The communication is one of the best features. I get emails that notify me that a creditor has accepted me to pay them back, and it's always a sum that’s lower than what I actually owed! I also love the website. It shows me a statement of every transaction, so I know where my money is going. My credit score has already raised at least 5 points and I’ve already paid off $3,000. This works!
Reviewed March 7, 2018
Thankful to have my debt decreasing and seeing results. I like the fact that I can be emailed when a new settlement needs approval and it's as easy as a click of the button to accept. I feel a sense of relief when a creditor is paid off.
Reviewed March 7, 2018
So far the program has been pretty easy to get involved with. I did not like the constant phone calls after the initial email conversations while trying to make a decision on whether to go through with the program or not, but outside of that everything has been fine. I LOVED the person I had my welcome call with! I cannot remember her name but she was real and honest with me and told me about her situation that matched mine and encouraged me. I greatly appreciated that.
Reviewed March 7, 2018
Actually I did not really negotiated with your personnel and it was my Husband who dealt with your Representative up to the last part in closing the application. Anyway whatever my Husband says I abide with it 100%. I consider the National Debt Relief a five star Company which we could trust the most important ingredient in the application. The experience we had with the NDR most especially with your Representative was absolutely perfect with dignity and respect. We will recommend this Company to anybody who will need help in relinquishing their debts.
Reviewed March 7, 2018
Excellent service. All staff member spoke in a professional manner and were very helpful. When being walked through the steps they made me feel like I understood the agreement. National Debt Relief really understand what people really go through. If I ever need to have an agency assist me down the road again it would be National Debt Relief.
Reviewed March 7, 2018
Thorough and respectful customer service. Help to decrease debt and set up a payment plan manageable for you. Reviews accounts with you often and gets your approval before any settlement has been made. Would definitely recommend to friends and family.
Reviewed March 7, 2018
It seems every time I call I get new information that I should have received when I first hired you all. I keep getting the same email about a settlement that has already been accepted. More accurate training so reps can give more accurate info would exponentially improve customer service.
Reviewed March 7, 2018
I've only just signed up but so far everyone I have worked with was super friendly and caring. I'm also on a path where I'll save more than a few thousand dollars and get rid of almost all of my debt. In the last year my car was repossessed, I racked up nearly $12,000 in credit card debt than numerous other collections. I went from a 700 credit score to now as low as you can go. I think that National Debt Relief is definitely going to help me put my life back on track. And I won't even have to pay the full $12,000 that I owe.
Reviewed March 7, 2018
Very pleasant and they seem like they really care. They made me feel confident in their program. I can’t wait to be debt free! The two reps I had were extremely helpful and knowledgeable. They explained everything thoroughly so that I have a clear understanding.
Reviewed March 7, 2018
This was a terrific experience. They made the process quite painless. I was worried about what this would mean for the future of my credit and they were very reassuring and mapped it out clearly for me while saving me a lot of money. I would definitely recommend them to anyone.
Reviewed March 7, 2018
We have had a hard time making our finances stretch due to my medical leave. Raymond was very helpful and kind. We appreciate the extra explanation and flexibility they make available if needed. Even when I was upset and frustrated Raymond stayed calm and professionally. Thank you.
Reviewed March 7, 2018
I have had good people talking to me to help me get out of debt. I hope you all get everyone on this. It will help me a lot. It will give me more money to save so if I get sick right now I do not go to the DR when I need to because I didn't have the money. I would like to thank everyone you has helped me. God bless you all. Thanks.
Reviewed March 7, 2018
I had concerns about being in this program for 8 months and not having had any final resolution to any of the debt matters as well as my credit score being the lowest that it's been in my life. I emailed as well as called and asked to speak to a person in a supervisory role ~ NDR was responsive by way of email and returning calls. After some phone tag, I spoke with Lynda ** and she answered my questions thoroughly, patiently, succinctly, and I just couldn't have asked for a better experience. Thank you, Lynda!!
Reviewed March 7, 2018
We were contacted by Ricardo ** and options were discussed and we all agreed that we are taking the best route to get debt free in 4 yrs or less. All National agents were most helpful and very kind, and patient. We would recommend that this team of debt specialists for anyone needing assistance. We thank you all for your help and guidance.
Reviewed March 7, 2018
I so appreciate National Debt Relief especially Maryann for being very caring and concerned about my situation. And the fact they never judged me at all. I'm just starting the program. I'm already feeling better knowing my debt will be paid. Thank you NDR.
Reviewed March 7, 2018
I'm new to the program but so far my experience has been outstanding. The people have been polite informative helpful and willing to listen. The representative Shaheer and the girl that called me. I'm sorry I can't remember her name, but I had no problem with the welcome call at all. She was great.
Reviewed March 7, 2018
A lot of info to take in during phone contact. I’m elderly and had to process the contract with certified debt relief person who was very helpful in helping me but have been sent additional forms to sign thru my phone But am unable to complete.
Reviewed March 7, 2018
NDR agents that assisted and addressed my financial issues accurately and quickly. I recommend NDR to anyone going thru a financial hardship. Everyone needs help to get back on track after falling behind due to unexpected situations. Thank you Team National Debt Relief.
Reviewed March 7, 2018
When Robin ** called me, he made me feel comfortable in making my decision to go forward with your program. He and Frank have been very patient with my questions and concerns and I very much appreciate that. I look forward to getting this finished and getting on with my life debt free.
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