National Debt Relief Reviews
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About National Debt Relief
National Debt Relief is one of the largest debt settlement companies in the U.S. Founded in 2009, National Debt Relief negotiates with creditors to reduce how much you owe on unsecured debts such as credit cards, personal loans, medical bills, private student loans and collections. It offers personalized plans to help you resolve debt, along with support from dedicated debt specialists.
Visit www.nationaldebtrelief.com- Free consultation with debt coach
- Free debt relief quote
- Numerous accreditations
- Professional and responsive customer support
- Easy enrollment process
- Fees can reduce overall savings
- Not available in all states
National Debt Relief Reviews
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Reviewed March 20, 2018
Representatives were very professional and listened to my concerns. They also answered all my questions without any hesitation.This is my first experience with this type of business and I am proud to say I would highly recommend the company to anyone I may encounter that may require your services.
Reviewed March 20, 2018
It hasn’t been even been a year and I’m halfway through resolving my accounts! The staff has been very thorough and have no problem answering my questions. Their response time is very quick, and I have never had to experience long hold times when contacting the customer service line.
Reviewed March 20, 2018
I was hesitant about calling and clicking the website. I looked at many and when you click it went to another page. I contacted National Debt Relief and spoke with Keree ** and with Daniel from the Welcome Team, I knew I made the right decision. Thank you for all the help and understanding.
Reviewed March 20, 2018
Everyone I have talked to has been wonderful! They have made this whole process easy and painless. We would recommend this to anyone looking for help. Thanks so much National Debt Relief for helping us make the first step to being debt free and fixing our credit.
Reviewed March 20, 2018
It has been my pleasure working with both Geetu and Tameka to get my account created and all the paperwork signed. Both of these ladies were very professional, patient, and answered all of my questions. Once again I would like to thank them for their assistance.
Reviewed March 20, 2018
I started out thinking these guys were going to really help me settle my debt situation. What happens is, they settle it for a lower amount. Which is great. But then they hit you with their fees, which is ridiculous. They base the fees on the entire balance before settlement. I guess maybe this was my fault because I was in a jam, but if I had to do it again, I think I would re-think who I would use. Hopefully, I will never have to do this again.
Reviewed March 20, 2018
I found both Max ** and the final welcome call representatives to be both very informative and helpful in assisting me to get set up. I would definitely recommend NDR to anyone who needs assistance. Thank you, and I look forward to getting debt free.
Reviewed March 20, 2018
Everyone that I have talked to has been super nice and made this process which I thought was going to be very difficult simple! I also have to add that at no time did they make me feel as ashamed for asking for help.
Reviewed March 20, 2018
My service rep was outstanding! I can't recall her name but she was helpful and explained everything thoroughly. We even had a few laughs about life while talking. Throughout our phone call she called me by my name which made it even more like a person to person conversation.
Reviewed March 20, 2018
I was so impressed with my experience especially with Alexa - she was so helpful and never judgmental to me in any way. I am so thankful - she explained everything so well and if I had questions Alexa took time to make sure I understood.
Reviewed March 20, 2018
Everyone was very helpful and kind. Made where I understand everything they were going to do. They were prompt and helpful and understanding. Made me feel like respected and they cared. I enjoyed their service. I will tell all my friends about them if they get in a bind like me.
Reviewed March 20, 2018
Started with NDR late last year. They are already resolving my debt within just a few months. It's a great relief to have them on my side. I was skeptic at first, but if you follow the simple guidelines and pretty much put everything in their hands you will not be disappointed. Thank Guys!
Reviewed March 20, 2018
My husband handle your bills for 43yrs. He died these past yr. My income went down to half. I am so pleased that I don't have the worry which bill to pay and which to let go each month. I always had good credit but with the interest charges there was not hope to pay the bills off. I am so happy with your service. Thank you.
Reviewed March 20, 2018
Earl and all of the other representatives from your company were very patience and informed me about the process in full detail and after my interaction with them everything was clear and I understood what expect throughout this process. I would like to thank them for their help.
Reviewed March 20, 2018
I have had a good experience so far and it has been very easy to work with this company. I wasn't able to catch their phone call for a debt settlement offer but was able to view they message on my email and I didn't have to call back, only click yes to take offer. This is very convenient because with my two year old it is very hard to be taking or making calls and I found it to be a lot easier to just click on my email to get them the response they needed quickly and effortlessly.
Reviewed March 20, 2018
The National Debt Relief Team is consistently courteous and knowledgeable about my case. They strive to answer questions and their communication is timely. When I initially called, I was feeling hopeless and embarrassed for getting myself in a tight situation. My initial contact was reassuring and there was no judgement; I became hopeful. When I was advised that my circumstance met criteria for debt relief participation, I was able to immediately start the process and completed the necessary paperwork to begin this journey. With a plan in place, my financial stress is relieved.
Reviewed March 20, 2018
I appreciate all of the answers and explanation both individuals I spoke with gave me. This is a scary process but the thought of being debt free in 4 years is an amazing feeling! I can’t wait to reverse the damage that I have done and finally be free! Thank you!
Reviewed March 20, 2018
Everything was explained in such a way that I understood completely. I'm very grateful for the time and patience I received while signing up. I'm feeling a great relief not having to worry about only being able to pay the minimum amount on my debts.
Reviewed March 20, 2018
It took some pride calling to admit I was barely treading water, but Jordan was more than patient. He answered all my questions, concerns, and walked me through the process with professionalism and compassion. I should have done this sooner.
Reviewed March 20, 2018
They were wonderful and very helpful to the point worked within our time frame in a speedy and fast pace but answered all our questions quickly. We thank them for helping us to get out of debt as quickly as possible. Thank you.
Reviewed March 20, 2018
I'm one of the person who is not very easy to go under this program, as I always anticipate all the loopholes or the saying 'what's the catch' but after Thomas patiently listen to my concerns/inquiries, I finally decided to go with this program and really hope everything work out well and the person who welcomed me was very enthusiastic about her voice and reassuring me that I made the right choice.
Reviewed March 20, 2018
Dealing with National Debt Relief was easy and easy to understand. Our Senior Debt Relief Counselor Atif was great and made sure we understood all our options and the process of being debt free. The time it took to enroll was fast and easy, I would recommend this to anyone needing their services.
Reviewed March 20, 2018
I was really nervous to start with my debt consolidation but Dwane ** helped me and walked me through it even with the 1,000 questions that I had. He was patient and great!!! Thank you for all your help! Rita ** also helped me during the welcome call.
Reviewed March 20, 2018
I was suppose to get a call today. At 2:30 I still didn't get the call so I made the call myself. I was told to check the account numbers of the credit cards to make sure everything was ok. Well one account number was wrong. It took 3 additional phone calls to get someone to correct the account number. It should have been corrected with the first phone call. Then you want a power of attorney signed but didn't give me an address to mail it back. That is stupid that you give the attorney w/o an address. I can say that because I have an MPA. That is poor business. When another masters person wants to dispute then they can call me and tell me I'm wrong.
Finally you send me an email that your company was trying to get in touch with me after I talked to 4 people already. Now how stupid is that. I talked to 5 people today. Then you send an email that you were trying to reach me. If someone had tried to reach me I would have heard it. You have my cell which plays classical music for 1-2 minutes.
Reviewed March 20, 2018
This company has made it seem easy to relieve myself of debt, without filing for bankruptcy. I don’t want to drown in debt and National Debt Relief will allow me to do that, while staying afloat. I really appreciate the ease of NDR’s website, which allows me to keep up with payment settlements and debt remaining.
Reviewed March 20, 2018
Happy with how the process is going. I won't be able to accurately rate the experience for at least a year once I see that the process has worked the way I am told it will. However, Diana was excellent.
Reviewed March 20, 2018
National Debt Relief has been really great. I don’t work and I stay home with our two children. My husband is the only one who works and he doesn’t make enough to pay all of the debt that we had plus our bills. We got married and we went to crap because we have barn cars and farm equipment and then we also had hospital bills that were ridiculously crazy.
National Debt Relief did a credit check after we told them that it was okay then they said which accounts they could do and how much our payment would be. We told them if some of them couldn’t work and they changed our payment to what we needed it to be. The negotiator was very kind and polite. He didn't belittle us when we couldn’t make a higher payment and he was very professional with our answers. They gave us an affordable payment that we can make and they always work with us. I would call and tell them if I couldn’t make a payment and they would take it back to the next week. Even though I would be making two payments in one week, they would understand that. There’s a 30-day period that I have to make a payment in and I've always made it in that time and they always work with me to make it in that time.
Their fee is fair too. My husband doesn’t talk to creditors and I’m happy that National Debt Relief gets to do it rather than me. They always call us if we have new settlements and they have made most of our debts go away. We have settled with 13 creditors out of 18. So it’s been a wonderful experience and I would recommend it. They did perfect, better than I expected.
Reviewed March 20, 2018
National Debt Relief has made me feel a lot better to provide for my family and kids. I put down my total debt and I'm going through their program. I’m almost complete and I’ll be done paying credit cards off soon then all my debt will be done. My last settlement will be up in November. Also, National Debt Relief worked my budget and saw what I can afford. The cost of their service is reasonable.
Reviewed March 20, 2018
I wanted to consolidate my debt so I reached out to National Debt Relief. I'm still in the beginning stages of the program, but so far, they're getting some of our debt reduced, which is good.
Reviewed March 20, 2018
I didn't want to file bankruptcy and my wife did some survey and said National Debt Relief has a good rating and good reputation. The process seemed feasible for us financially. What they do is they go to the creditors and they come up with an agreement or settlement to 40% of the full amount that they pay, and then it comes out of my special checking account that they put aside. I did positively every two weeks. So far, they're doing great. It was difficult in the beginning because everyone was calling me and I had to give a lot of information. But other than that, they're doing a great job and no one's bothering me ever since they got involved with the creditors. But I decided to keep the few of the creditors, paying them off by myself to keep the credit in good standing. NDR takes care of credits that are above $500.
So far, I'm satisfied. I've been in the program for about nine months now and they already settled quite a few accounts. They initially told me I should be debt-free within 24 to 48 months but it's moving along rapidly so it should be all cleared up within 36 months. It's all according to how much I can afford to put into this special checking account every two weeks. Sometimes they ask me if I can put more money into it, but at that time or present situation, it’s impossible for me to put any extra in there. But if I put extra in, it's a faster procedure.
The negotiators were persistent and they made me understand exactly what was going on and what I had to do. It was just that something that I had to deal and to decide if I wanted to go ahead and take this route or file bankruptcy. Filing bankruptcy was not my option. They explained everything and I signed a formed letter that I sent to my creditor and told that I wanted to close the account, and I wanted to pay it off eventually. So, once they understood that, the calls stopped coming in and they work directly with NDR.
The program is working okay although there’s something I really don't want to do because my credit rating is way down. I've dropped down to 500 and if I try to do anything with 500 credit rating, I couldn't get anything. It's poor credit, but it eventually clears up because once the creditors get involved with the settlement, and it's paid off, then the credit goes back up. Accrue to 500 credit rating, it's bad credit that's why I just have to stick with it and do the best I can. Everything that I buy, I try to pay them, buy with, pay cash for it. It's not an easy choice but it eventually will work out although it's time-consuming and there are so much to worry about every month or so.
I will tell my friends that National Debt Relief is a good option without filing bankruptcy. They just have to stick with it because I have a few friends that are thinking about filing a bankruptcy and I tell them not to do it, especially if they're younger. Some issues should be addressed differently but they're doing the best they can and there are a lot of different people involved.
Reviewed March 20, 2018
I was covered up in credit card debts and unable to make all the payments, so I sought the services of National Debt Relief. I had a good initial experience with them on the phone and subsequent follow-ups were the same. I talked to a couple of other outfits, but National Debt Relief addressed my needs better and I also liked the interaction with them better. I called them and chatted with the representative. She got back and emailed me information that I looked over. They also sent me a package in the mail that had some forms I had to fill out and send back. Then, the rep and I had another follow-up call after she had gone through all of my creditors and put together a proposal with actual figures, and we moved forward from there. The process was painless and straightforward.
National Debt Relief has taken care of making arrangements with the various creditors and I've felt very comfortable in working with the negotiators. When they’re successful, they contact me and I approve the arrangement, and I have not disapproved any of the settlements that they’ve come up with so far. Then, I make a monthly payment to National Debt Relief that goes into a savings account that they use to make the payments to the creditors. A couple of times, I had to pay a little bit extra over my monthly payment, but that was always with my approval and with extra warning from them.
We’re a little less than halfway done with the program and, so far, the accounts that have come through and the settlements that have been made have all been really great and easy to afford. In addition, the program has stopped the multiple phone calls on a daily basis. All has been good with National Debt Relief and much better than I expected, and working with them has been a positive experience.
Reviewed March 19, 2018
It was a very pleasant experience. The representative was knowledgeable, Pleasant and informative. The representative took time to explain things I did not understand. I found this experience Pleasant and easygoing. Thank you so much for your help. Is a pleasure doing business with you.
Reviewed March 19, 2018
Amazing service, Marvin ** is hands down the best person ever to work with. He knows his stuff, what he’s talking about, you can understand everything he’s saying to you. Just amazing. He help me out with a lot and was very quick with his emails. I am so happy I decided to work with National Debt Relief. I know I made the right choice. Thank you Marvin!
Reviewed March 19, 2018
The staff at NDR went above and beyond explaining how they would help someone overcome their debt, and in what time frame. They were very courteous and professional. I would definitely refer friends to NDR in the event they were overcome with debt and needed some help managing it.
Reviewed March 19, 2018
I was stressed out with all my debt! I called & Beatrice and Brandon they have made a huge impact in my life for the better and I honestly can’t wait to see results! They provided the best customer service!
Reviewed March 19, 2018
It's great how they work with creditors so I can be a less stressed and it's worked well for me. NDR is very thorough!! And get things done in a timely manner. They also give you options to be able to reduce or add to my deposits.
Reviewed March 19, 2018
So far so good. It might be too early to tell but staff has been supportive and transparent. Still signing and reading paperwork but it appears that this program is thorough and provides a glimmer of hope on my way to becoming debt free.
Reviewed March 19, 2018
Extremely professional and very thorough in explaining the program, put me at ease and reassured me through the process. Would highly recommend to others in similar circumstances. I am grateful for this opportunity. I am looking forward to completing this process.
Reviewed March 19, 2018
National Debt Relief has done an excellent job of negotiating with the companies we have a debt to. So far they have saved us thousands and we still have a few to go. They have kept us informed and answered all of our questions. Thank you!
Reviewed March 19, 2018
My wife and I started the debt program in October of 2017. So far NDR has made settlements with 4 of our 7 accounts. I'm extremely happy with NDR and how quickly they have been able to get us going. Great customer service and I would recommend them to anyone looking to get out of debt.
Reviewed March 19, 2018
I am very happy with the experience with Nick on today. Very knowledgeable with the National Debt Relief program. This program will help me save more money and not live from payday to payday. Now by next year I will be able to go on a vacation with my family instead of being left behind. There are a lot of people in debt but do not want to go through a Debt program.
Reviewed March 19, 2018
So far, so good. NDR has negotiated settlements with two of my creditors thus far. And they have kept me in the loop along the way and have asked for my approval before finalizing each of the settlements. I am happy that I chose NDR to handle negotiations with my creditors, and am optimistic that in the weeks to come, I will hear more "good news" from them.
Reviewed March 19, 2018
Very efficient and friendly. Very informative and knowledgeable. They were helpful with everything and made sure that I didn’t have any questions about any sections. Loved that everything could be emailed to me. Very effective communication and documentation. I would recommend this service to anyone that needed debt relief.
Reviewed March 19, 2018
I was a little skeptical at first being this is the first time using a program like National Debt Relief. The customer service was great. The process was made as painless as it could be and everything went smoothly. Thank You.
Reviewed March 19, 2018
Lorraine did a wonderful job of explaining the program to me. I feel confident that this program will help me with the circumstances that have occurred in my life. I feel certain National Debt Relief will satisfactorily handle my creditors. I am grateful for the assistance.
Reviewed March 19, 2018
The two representatives who helped me were very knowledgeable and helpful. They were able to answer all of my questions. They also made the areas of the program clear, and put my mind at ease with their guidance. The answers that they gave were concise. Both representatives were engaging and respectful.
Reviewed March 19, 2018
Was very polite and professional, took the time to explain everything to make sure I understood every aspect, and also gave me the opportunity to ask any questions about anything that I didn't fully understand, hoping that the rest of my duration with National Debt Relief will be great... Overall good!!
Reviewed March 19, 2018
Customer service rep did an excellent job of setting up my requests. He was very thorough and patient. He was very knowledgeable when answering any questions. There were no long holding periods and the call was completed very quickly. The underwriters were also very prompt in making a decision and providing approval. The interest rate I received was very reasonable, also.
Reviewed March 19, 2018
Everyone involved was friendly, patient, understanding and kind. It made the process not suck so much. They were also very knowledgeable and helpful. I didn’t feel like they were being pushy or misleading me like other companies have tried to do.
Reviewed March 19, 2018
For the most part, the experience was pretty straightforward and the reps made it especially easy. Both reps that I worked with, Brandon and Amanda, were knowledgeable and helpful. I appreciate that they're doing this everyday, all day long... Furthermore, I understand, after going through the sign-up process, that it could potentially be a lengthy process; hence the need for speedy delivery. This would be my only suggestion - to slow it down a little. I felt like I had to HURRY. I felt like I was inconveniencing them by asking questions. For me, this is a big deal and should be handled with much consideration and thoroughness. The reps were thorough - speedily so - I, on the other hand, felt rushed and maybe not so thorough. I'm left feeling like I have to cross my fingers to make sure that I got/understood everything I needed. Thank you for your time and services. I truly do appreciate both! :)
Reviewed March 19, 2018
Finding ourself's in over our head National Debt Relief gave us a new chance at mature management and a fair settlement with our creditors with constant up-to-date information on the settlements taking place on our behalf. Sleeping much more rested in Seekonk, MA!
Reviewed March 19, 2018
Excellent everyone was very informative, polite, helpful, courteous, knowledgeable, made me feel welcome and were attentive to my situation and were always professional. Thanks National Debt Relief Thank you for working with me and helping me back to get my life on track financially. You guys are so great. Keep up the good work.
Reviewed March 19, 2018
My experience was great, everyone was very helpful and pleasant. They explained everything in a way that was easy to understand. I am looking forward to working with this company to help gain my financial freedom. I would definitely recommend this to anyone that is having financial difficulties.
Reviewed March 19, 2018
They were very straightforward with all the details that are important to get me thru this process. I feel that I am in good hands. They understood my needs and gave me started. I am grateful for your attention.
Reviewed March 19, 2018
I am so impressed. I am a little over four months into the program, and two of the creditors have already agreed to payment plans. A third settlement is in the works. Everyone I have talked to at NDR has been professional, compassionate, and helpful. I would recommend this service to anyone who has gotten in over their heads in debt. Your credit score will go down, but this is not permanent, and the results -- having creditors off your back -- are totally worth it.
Reviewed March 19, 2018
This process overall has been a good one. Everyone has been so helpful. I had many questions in the beginning but each time I reached out to my team they were always willing to help answer my questions. With each month that passes I feel the stress being relinquished.
Reviewed March 19, 2018
I was in over my head in debt and National Debt Relief helped me resolve my debt. They consolidated my debt in one monthly payment. Trust the process it might not be as fast at time but well worth it. Your credit is going to take a huge hit. Mine went from 760 to 480. As I paid off each creditor my score went up. I’m now at 675. Two years ago I was $30,388. Now I’m about to exit the program by next month. The key is to add additional fund when you can and it helps to be an authorized user on someone credit card that has good credit. If cannot put additional fund or be an authorized user don’t worry at least you won’t have to file for bankruptcy.
National Debt stops creditors from harassing you with their legal team and relieves the stress with their great customer service. As soon as I exit the program I’m going to aggressively dispute and go at the negative remarks on my credit history. I might hire another company to do. That's the only thing I wish National Debt would do also is repair credit history.
Reviewed March 19, 2018
To this point, my startup process has been very seamless with National Debt Relief. I was pleasantly surprised to have so much help and information. I am confident I will be able get out of debt in my near future!
Reviewed March 19, 2018
So far I am very happy with the service of getting my Walmart credit card paid off. I sincerely hope that I get the others paid off. This has been a big problem for me for awhile. I was really getting upset. Thank you.
Reviewed March 19, 2018
Reps were very helpful and courteous. Speaking with them gave me a sense of relief. Everything was explain in detail and I was given helpful information. I am counting on this program to help me during this stressful time. My goal is to be alleviated of the debts submitted.
Reviewed March 19, 2018
National Debt Relief allowed me to pay off my outstanding debt at about 39%. We worked out a settlement for five accounts with a clear plan of action. For the first time since the market crash I can see a way to get my finances in order & move forward with my life.
Reviewed March 19, 2018
I am so impressed with the professionalism of the staff that I have come into contact with. My intention when creating these bills was to pay them but when I found that I just was not going to be able to do that, I did not just want to walk away from them I wanted to find something honorable. I found National Debt Relief and I feel I am still making a great effort to pay my bills. I am so thankful for this program.
Reviewed March 19, 2018
I picked this company when I felt like I was drowning in debt. They are calm and patient, they explain everything, and never leave you in the dark. They have saved me so much money so far I couldn’t believe it.
Reviewed March 19, 2018
The customer service person was very professional and explained everything in full. And no complaints from mine end. And they explained to me about the emailed that was sent to me. And if I had any questions I could called back at any time that someone will be there to answered all of my questions.
Reviewed March 19, 2018
So far I have no complaints, everything was explained in great detail. Jennifer was very patient with me and explained everything in great detail. I felt no stress or pressure to get things started, everything was at my own pace. She walked me through each step and even gave me a couple of weeks to look things over (as requested) before contacting me again to get the process started.
Reviewed March 19, 2018
Fast professional response. My confidence in helping people do the right thing has been restored. I will recommend NDR to my friends. I feel as though there is a light at the end of the tunnel. Who would think at my age, I would still have to worry about debt.
Reviewed March 19, 2018
Everything was explained easily and to my satisfaction. Nathan made sure that I understood what was required of me and offered suggestions as to how to make it easy. Plan is really going to save me money and get me out of debt faster than I could ever do on my own.
Reviewed March 19, 2018
I had two settlement offers and it has been very easy! I was a bit anxious at first not having any action taken on my account but now that it is starting, I am feeling confident. I like the simplicity of just clicking a button on my email to approve the settlement.
Reviewed March 19, 2018
Great to deal with. Easy to do. Was very surprised. Customer service is outstanding as well. Everyone I talked to was very professional and seemed to understand our situation. I look forward to completing this process with National Debt Relief. So glad we made the call.
Reviewed March 19, 2018
National Debt Relief has been awesome for me so far. I look forward to getting my credit back right and all these creditors off my back. Keep up the good work in all the hard work y'all are putting in for me.
Reviewed March 19, 2018
I was almost in tears when I contacted National Debt Relief. I could not pay all of our bills. Micah and Karen were so informative and kind and patient. I do thank God for them and their service and caring. I feel like I can breathe again, for the first time in years.
Reviewed March 19, 2018
Steve was wonderful in helping us get approved for the program. He was very informative and quick to respond back with communication, whether through phone or email contact. He also made all important information we needed to know very understandable. Great customer service!
Reviewed March 19, 2018
Great customer service!!! Answered all my questions and made me feel relieved. I was very afraid to make an application since I was already turned down by other companies, but the person who helped me was very confident and even though he did not made promises made me feel confident that this company was different. I got a phone call within the time he promised. I am so happy to get someone like your company to help me.
Reviewed March 19, 2018
Happy nice experience. Good communication and great customer service. They make sure I read and understand where I am and how far they were willing to go to help me get out of deb as fast and easy as possible.
Reviewed March 19, 2018
Very helpful and really good at explaining the process. They break it down step by step. All explain every detail to you. Answer all question very good. Ryan ** handled everything very professional. Seems like he knows what he talking about.
Reviewed March 19, 2018
I am very happy with working with this group. I look forward to seeing what will happen in the next few months. Hoping to have my debts resolved and to build my credit back up. Logan who I have worked with has been wonderful. Thank you.
Reviewed March 19, 2018
They are the best. They have helped me a lot, I recommend it to anyone with closed eyes. They have helped me to get ahead with my debts and have a great customer service and they can help you and explain any doubt. I really recommend them.
Reviewed March 19, 2018
I am so excited because I have some peace right now. I was just tired of not having a paycheck! Debt just robbed me of my paycheck. It is nice to have someone standing in the gap and batting for you. Thank you National Debt Relief for your help!!!!!
Reviewed March 19, 2018
I would give them 5 stars but I just started, after just months they are making a agreement on my biggest loan which makes me very happy. I will rate them again after a few more months of them handling this. I will say they are moving fast, my credit has gone from 700 to 540 in just months but I heard that once they start working on it things get better.
Reviewed March 19, 2018
I received an email today regarding a verbal resolution commitment from a creditor. If it goes through, this will result in approx a 60% savings in my favor, less any fees. This, of course is very pleasing to me. Job well done. Three to go... Haha.
Updated 04/12/18: My overall satisfaction level has been very high. I enrolled in Oct 2017 with four accounts, three of which are either settled or 90% settled. My credit score has increased 50 points during this time period and thanks to this opportunity, I am confident I'll be well on my way to achieving my former score of 725+. Thanks to the entire Team at National Debt Relief.
Reviewed March 19, 2018
I have just been approved by the National Debt Relief center to assist me with my outstanding debt. Customer service throughout the application process has really been great and I'm hopeful that this is the best decision I've made to improve my current financial situation. I'm really looking forward to working with NDR throughout this journey to financial freedom. Thanks Again!
Reviewed March 19, 2018
I lost my disability support because I worked too much last year, and I had to do something so I could get my cards paid off. National Debt Relief was the first one that actually talked to me and told me what was going on and how I could get over it. The process was really simple and easy. Everybody seemed really nice to me. And if I have questions, they answer it right away. They have taken care of business and their program helped me reduce my debt. For the payment plan, they asked me what I can do and I've told him and they agreed to it. I don't miss any payments because it's all coming out of my checking account.
I'm almost out of debt with my card and I'll be completely out of credit card debt by December. It helped that I was able to raise my payment plan once because I got part of my disability back and I was working part time. I had a summons to go to the court over one of them. And National Debt Relief is going to help me with that. Overall, I'd recommend them.
Reviewed March 19, 2018
National Debt Relief helped us reset our lives. We were able to afford our bills and get our financial matters in order. This will help to better save and plan for our future. I would recommend the program offered by National Debt Relief to anyone experiencing financial hardship.
Reviewed March 19, 2018
I am very satisfied with the help I have received from the team of National Debt Relief. I am a widow and one of my sons left me with a bad debt and this team has helped me breathe easier. When I have not been able to make the full payment they have been able to help me split the payment. Thank you.
Reviewed March 19, 2018
Dealing with National Debt Relief is very easy, you can understand them, they are very good at explaining everything. The best part is you can set back and they take care of everything and do just what they say they're going to. That is why I most definitely would recommend a friend.
Reviewed March 19, 2018
I went into my agreement with National Debt Relief with some trepidation, but I have been extremely satisfied with their level of service, their reporting and their responsiveness. They have cleared 33% of my debt in the space of months, and have informed me in a timely manner of every settlement. I would not hesitate to recommend them highly.
Reviewed March 19, 2018
I would recommend them to a friend. The service I have received so far has been excellent. The customer service personnel don't make you feel bad at all about your situation. They actually make you feel like you are doing the best thing possible to make your situation better for you. Thanks.
Reviewed March 19, 2018
In 2014, I had a major motorcycle accident. I went a year and a half without working and filing for a permanent disability. I was left with all my debts and I was trying to keep up with them, but I was making no progress. I saw National Debt Relief on the internet and I looked into it. They treated me awesomely, kept me up-to-date, and explained things well. I got into their program to reduce my debt to a fraction of what I was affording to pay and it was an alternative to filing a bankruptcy. It was the best I could do given my situation.
Their enrollment process was very simple. It involved sending them some information via emails and turning over my creditors. It couldn’t have been any easier. It was remarkable how they settled my debts. I signed up for a 36-month program and I'm about a year into it. I had very pleasant phone conversations with my negotiator. He seemed like he actually cared about my situation and I felt like I had that one-on-one personal consultant. I was a little skeptical in the beginning because I was turning over my social security number and accounts and I didn't know who I was dealing with, especially when it was still in email. But every step of the process that they said was going to happen happened, whether it was a phone call, a follow-up, or somebody else, and it didn’t take them long to start on the first debt. So, as time went on, I got more and more comfortable with them.
They’d call me once in a while to go over where I’m standing and the way they handled the emails was amazing. There was no need to talk to anybody. They were very informative, to the point, and left me without any questions. So far, what I send them monthly is sufficient enough to cover what they’re settling. So, it’s been great. It has not cost me more than what they originally said and we’re moving forward. Working with National Debt Relief got me a lot less grey hairs and I go to bed without worrying about the creditors. Financial stress is a killer so I spit their name all the time and tell my friends not to beat themselves up over credit and look into what National Debt Relief can do for them.
Reviewed March 19, 2018
We had an excessive debt. We had checked out some other companies, and another company did not seem like they had their act together while National Debt Relief seemed like they did. NDR had a couple of our creditors off our back by settling with them. NDR has taken a burden off us.
Reviewed March 19, 2018
Enrolling with National Debt Relief was simple and easy. I talked to a guy and he got an idea of how much debt I had. He figured out what the percentage of it we should be able to realistically consolidate for then he gave me what that monthly payment would be and set it up. The biggest thing was that my credit score was going to take a huge dive. That was a little disturbing but it was to be expected.
They even told me that would happen and there’s no way around it. But when you actually see it, it's like, "Oh, man!" Because that’s what we’re judged on in the financial world. But it's so ridiculous. Even though I didn’t have money to save and the bill was high on interest rates, I was still trying to work to keep my credit score good. But then going with the program, I stopped paying everything so my credit score took a severe hit. I’m a little concerned about how long it will take, after this program is done, to rebuild it to some sort of semblance of decency. But in the meantime, we will just build up my wife’s credit score.
Still, National Debt Relief has done what they said. I still have two years to go but the debt consolidation program has worked for the fact that it cleared out my bill with four different creditors I've had to negotiate down. They also take care of all the payments because I pay them once a month and they figure it out. They do all the negotiating and handle the rest. The cost is fair too. They've charged 25% of overall debt but they’re resolving it for 50%, so I’m still saving 25%. Plus I don’t have all the interest charges.
Reviewed March 19, 2018
We had debt that we could not pay down. We have had a lot of extenuating family circumstances in the past couple of years and they were just out of control, too. We went with National Debt Relief because they have a good rating. Enrollment was very easy and smooth, and it was great to work with them. I have been on the program since September. The negotiator has been wonderful. I get an email when they got something, and there is a link that I could click if I find it acceptable. I've been very pleased with the customer support I have been receiving. Working with them has relieved a lot of stress, and I like the ease of the process overall.
Reviewed March 18, 2018
Clinton ** is very knowledgeable and is talented. He knows how to disseminate information plainly and concisely. I had a lot of questions, and he answered them all politely and calmly. I enjoyed working with him very much. He's both professional and caring at the same time.
Reviewed March 18, 2018
I had a very good experience with this process thanks to my customer service associate. He was extremely knowledgeable and personable. Fast, Easy, Thorough. I would definitely recommend this company to family and friends. I am very thankful for the stress that has now been removed from my life. Thank you.
Reviewed March 18, 2018
Adrian who was my certified debt specialist was persistent but very informative. He was able to explain any concern or questions I had regarding this process and has been there for me evrey step of the way! I was hesitant at first since Ive never experienced this before, but after finding out what I needed to know, I was comfortable and confident that I was making the right choice, to rebuild and better myself and credit. Thank you to the whole team at National Debt Relief.
Reviewed March 18, 2018
Jason was super helpful. I was stressed because I lost my job and was unsure how I was going to pay off my creditors. He made me feel like a weight had been lifted. The process was easy. I would highly recommend this if you are in a situation like mine. They are very helpful. Very nice people.
Reviewed March 18, 2018
Al helped me understand the process. Great customer service. I would definitely recommend a friend. He helped me understand how much I would actually be paying and how long to my creditors. My monthly payment is less than my loan payment without the other cc on top.
Reviewed March 18, 2018
To begin with, I had a credit card and did a balance transfer and some of the credit lines were ridiculously high. I bought some stuff with the intent to pay it off and I broke my ankle that weekend. And since then, there was no possible way I could pay off any of my debt with not working. But when I did go back to work, there was not really much work to go back to. So I googled about debt consolidation. National Debt Relief was able to pretty much cut the debt in half and a no interest thing. It made me go through them because there was no way that I was ever going to pay off my deby within the next 10 years with the high rate of interest on a credit card.
I'm 75% done with the program now. They expected me to complete the program in three years but I'm not even in two years yet. But it takes a little while for the debt to come off my credit report. One credit card that they paid off back in December just came off my credit report. So I was contemplating if I could just try and pay it off on my own, but when I saw it come off the credit report, I decided to just keep going with them.
But I wish the communication was a little better with keeping me updated with the credit report. It didn't seem they really knew about how long it would take to come off the credit report. It was about six months since I started the program before I even heard from them. But I called them during my third month to ask what was going on since I was paying about $300 a month and nothing was happening. They told me that they just have to have quite a big savings account saved up before they can start negotiating with the creditors.
They've always been super nice and willing to try and help. But sometimes their payments are a little ridiculous. In the beginning, my payment was set at $140 every two weeks which was fine with me. Then they tried to talk me into doing my student loans too which was about $22,ooo. And when they were done with the quote, my payment would have been $800 a month. I told them that it was cheaper to just pay the monthly payment on student loan than to go with them. They tried to bring the payment down as much as they could by extending the terms, but in the end, the term wasn't long enough to bring $800 down enough because it was still around $650.
Overall, National Debt Relief has been really good. I'm pretty happy with it. When I first started with program, I was pretty dead broke and I don't have a lot of money. I was getting into a plan of trying to build my credit back up and it really helped just seeing a light at the end of the tunnel per se, and knowing that the debt is getting paid off at a small rate. After the first six months of the creditor calls and with National Debt Relief, those calls that happened 10 times a day stopped. That was pretty nice too. I've recommended National Debt Relief to people that also needed debt consolidation.
Reviewed March 18, 2018
I checked National Debt Relief with the Better Business Bureau and they had good ratings. I thought their services would be a way to repair my credit, but right now it doesn’t appear that way. So far, they had negotiated with two of my creditors, but not the others. And for the longest time, I didn’t hear anything from them. It went for months. I kept getting calls and letters from my creditors, and I wasn’t hearing from National Debt Relief. I didn’t know what was going on, but they were taking the money out of my account every month. For a while there I was thinking I was being scammed.
I tried contacting them a couple of times and they just kept telling me that I gotta be patient. They were trying to put the creditors in a position where they would be willing to deal. The few reps that I have spoken to seemed a little annoyed that I was calling them and didn’t understand that it was gonna take time and I needed to be patient. Initially, they said that the program should be about two years and I’ve been in the program now for almost a year. They've only been paying these two that they negotiated for about a month, so they're a long way from being paid off. One rep told me that if the companies keep calling me, to refer them to NDR. But the companies don't wanna hear that. When I tell the creditors that I'm working with National Debt Relief, they’ll just say that they haven't heard anything from NDR, so they’ll just keep calling me.
The amount that NDR is taking out of my account every month is only enough to handle the two creditors. What they're saying is I have to wait until these two creditors are paid off before they can negotiate with the others. That's not good because that's gonna take a while so my credit continues to be horrible for years to come. I just checked my credit the other day and it's 4.75. My credit has never been like that in my life.
Also, I'm a nurse and the nursing field has started checking credit references when you apply for a position and I have been turned down for a couple of positions. One specifically was because of my credit report. I didn’t know at that time that I applied with National Debt Relief that I was going to find myself looking for another job. And we moved from Vegas back to Texas and having that low credit report made it really hard to find a place to live. If I had it all to do over again, I wouldn't go with National Debt Relief because I could have handled my debts on my own and a little bit better.
Reviewed March 18, 2018
I had some people trick me off a lot of money, which was why I couldn’t meet my obligation. I called National Debt Relief and told them which credit card companies I owed and they consolidated everything together. They set everything up and told me how much a month they have to take out. They said it would take two years to get me debt-free, and we’re going on the second year now. They’re real helpful because I had threatening phone calls before. I’ve talked to at least four or five different people at National Debt Relief and their service has been excellent. They did everything they said they'd do and they told me how to deal with the phone calls. They're also real prompt in getting back to me. I can call them right now and tell them who I am and whoever answers will say, “Hold on just a minute.” And then, they’re right back on the phone and they pull your account up and tell you how everything’s going.
What I have to pay a month is below the belt, but I’m getting out of debt with it. I’ve got two credit cards left that I’m paying off now, but everything else has been paid off. Working with NDR took a lot of worry off of my mind with everything else that a person has going on with their life. The only thing I have to worry about is making sure I have my commitment every month for them to draw out of my checking account. They’ve done right by me on everything.
Reviewed March 18, 2018
I was deeply in debt and I didn’t realize it. I was worrying how I was going to pay back all the money. I kept paying my credit card bills but it wasn’t going anywhere. I was just paying the interest and there was hardly any principal. I saw National Debt Relief advertised on TV, I wrote it down and I called them. Their negotiator explained everything to me and gave me his phone number. He said that if I had any questions and if I didn’t understand something, I could call him anytime. A couple of times I called him when I wanted to ask about something and he was right there answering whatever concerns I had. He was easy to talk to, he was well-informed and he put everything down. He put all the names and terms and made everything easy for me to understand. He took his time and if I wasn’t sure of what he was talking about, he explained it over until I knew what was going on.
They consolidated all my credit cards and made it one monthly payment. It was a whole lot less than what I was paying out every month. They took my payment out of my direct deposit. I just had to make sure I had $427 in there for them to take out every month. If I wanted to find out how I was going, I could call up National and talk to them. They told that whenever they had enough money in the bank. They said when they added up enough money to negotiate both credit cards, they would call them up. But before they negotiated for a credit card, they called me up and asked me if it was all right for them to do it to which I said it was fine.
They knocked off one credit card, they called me up and they gave me some information. They said that by next January they'll knock off another credit card. I've been with them for almost one year and they said I would be paid up in three years. National's service has been fantastic and they really put my mind at ease. They made my life a whole lot better and I have fewer worries. Now, I can see a light at the end of the tunnel. I would recommend this debt service to anybody in debt.
Reviewed March 18, 2018
The minimum payments were getting to be too much so I sought help from National Debt Relief. I chose them because of their customer service. They were attentive and answered all my questions and concerns and they were reassuring with me, handling all my debt. The payment plan was perfect, especially for the amount of debt that I had. National Debt Relief is a perfect company to help you take care of the debt.
Reviewed March 17, 2018
It was a very efficient and easy to follow application process. Everyone I worked with was very helpful and answered all of my questions honestly and clearly. This seems like a very good program that puts the customer first. It has taken a lot of stress out of my life already and look forward to completing the process.
Reviewed March 17, 2018
Everyone is so great and efficient. I would definitely recommend to all of my friends and family. They are very thorough and know what they are doing. They are great at explaining all of the details about what they do.
Reviewed March 17, 2018
NDR was very responsive to my needs. I had had an emergency in my wife's health, which caused a large debt problem. NDR helped with this by helping resolve some debt problems cause by this unexpected event in our lives. NDR helped.
Reviewed March 17, 2018
My experience with National Debt Relief and speaking with Johnathan ** and his guidance and help in establishing my plan was awesome. I know that because of his effort and the program that fits my needs especially in this time of hardship is truly helpful. His encouragement to be proactive and involved in the program has help me to see the light at the end of the tunnel, because for months if not years, I have been struggling with my increasing debts due to my medical hardships. Awesome.
Reviewed March 17, 2018
I call National Debt Relief because have a financial hardship situation. I spoke with Michael **.. and help me. Nice person. I recommended. All personnel are very professional... Now I no feel stress anymore... 90%of my income go to pay my creditors. I'm on fixed budget.
Reviewed March 17, 2018
Very professional and courteous. Went out of their way to help resolve a debt that I was able to do at the time with no pressure. So far I have been satisfied with the service. I still have a long way to go and look forward to being debt free.
Reviewed March 17, 2018
The customer service was excellent. Oscar walked me through the whole application process. He explained everything very well. Mona worked with my welcome call and also did a great job. I am very please with the interactions I had during this process.
Reviewed March 17, 2018
I was looking for a program like this but was skeptical about it finally saw that National Debt Relief had great reviews and took my chance and it's living up to their good reviews. I’ve barely been two months in their program and I’m already seeing results.
Reviewed March 17, 2018
The enrollment process was quick and easy. Everyone was very polite and professional and explained the process thoroughly. I received the necessary documents with instructions that are easy to follow. I am looking forward to working with NDR to solve my debt issues.
Reviewed March 17, 2018
Thanks for allowing me to add my wife's creditors to my account. The representative was very helpful and knowledgeable. The program has really been helpful and I would recommend it to a friend. Thanks for all your help. We really appreciate it.
Reviewed March 17, 2018
NDR immediately started negotiating with our creditors and settled three within the first month. I am very excited to have this company working for my family to get us debt free. They are so nice to work with and always strive to make our experience a positive one.
Reviewed March 17, 2018
After exploring several options to consolidate my credit card debt, I chose National Debt Relief because of its number one listing on AARP's debt consolidation programs. I was relieved to find NDR meets all the qualifications listed on AARP, plus assistance from Rachel ** was excellent. She's a topnotch professional with a lot of patience to ensure a client understands every aspect of what the program entails. I look forward to being out of debt with this best of all possible opportunities.
Reviewed March 17, 2018
They made it so easy to get the process started and finished. I'd recommend to everyone. Helping me save over 8,000 and pay off 25 years early. I can't believe I can see the light at the end of the tunnel now.
Reviewed March 17, 2018
I started this program after trying to resolve my debt myself and in less than 3 months I already have one of my debts resolved. It is easy and you are always in charge of your funds. I am looking forward to being credit card debt free.
Reviewed March 17, 2018
I had some credit card debt that was hard to keep up with. I researched on National Debt Relief a little bit and they had some good reviews, and I also got something in the mail about them. They provided me with debt consolidation service. The reps that I dealt with were very helpful and, so far, they've done a good job. They explained everything, answered all my questions, and kept me informed. They told me what their program was about and how much I was going to be paying versus how much I owed. They said that they were going to be the middleman talking to the creditors and getting them to go down on my payments.Then they set me up with a payment plan that was definitely reasonable for me. The National Debt Relief people do what they say they're going to do and there are no hidden things in the background that I don't know about but that are in the fine print.
Reviewed March 17, 2018
I am very pleased with National Debt Relief so far! I started my debt negotiation in Sept. In a 6 months time period I have 4 credit card companies settled. I'm on my way! I wish I would have done it sooner!
Reviewed March 17, 2018
So far have received nothing but the best credit consolidation services yet and have seen a $3k savings. With the settlements they have been able to get for me. Lifessavers! As a first time user I was a bit skeptical but would recommend 100% if you are drowning in debt and have no options. They are the best help.
Reviewed March 17, 2018
It is great and free stress after this help our budget much better!!! Also, it will help people to out of debt since this program will help you free debt. I would recommend for who anyone need debt free then this program will be best for you.
Reviewed March 17, 2018
I would recommend this company on getting my life back in order in a relative short time. At first I was scared to try this but after seeing what they could do for me, I stuck with the strike budgeting and learn a self control. But this company sure did help me get out of debt.
Reviewed March 17, 2018
Kameel ** Was my debt specialist and helped me through every step of the process he was very knowledgeable and helpful! In the beginning I wasn’t sure if I was going to do it but he made us feel very secured and so we did and we are very happy with their service!
Reviewed March 17, 2018
National Debt Relief rocks! They've been doing an awesome job for us, and I'm very pleased by how quickly things are moving and the money they've saved us! We can see the light at the end of the tunnel! Thanks, NDR!
Updated review: March 27, 2018
Roberto ** was a big help in at least getting the payments to a more manageable amount. I do appreciate that he contacted me when everyone else was unwilling to assist me. It will definitely help in the future. Thanks again Roberto!
Original Review: March 17, 2018
I had my hours cut and am behind in paychecks as I work for a family member and this debt has been more headache than worth. I cannot afford with everything else and my financial situation to have over $300 a month taken out for one bill and this month is almost $500!!! They just want your debt paid off fast regardless of income and it's not right. The financial situation I’m in is no fault of my own and they act as if I just don’t want to pay. It’s ridiculous!! I haven’t missed one payment yet despite my situation and they still refuse to permanently make the payments manageable for my situation. I cannot wait until I am paid up and I will never do this again nor recommend this. It’s an awful burden!! Feeling more stressed now than when I started the program. Definitely 2 thumbs down!!
Reviewed March 17, 2018
Wonderful and a blessing to me. The staff was very and kind to me. This is a great program and was truly a blessing from God to help me and my as I plan for the next stage of my life. Thanks a million times over and see why the program is number one.
Reviewed March 17, 2018
My wife and I have been seeking a debt consolidation loan or debt relief program for about two months. We have probably spoke with twenty representatives. Mr. ** is the best we have spoke. He is knowledgeable, courteous, and displays a complete understanding of the issues we have and NDR's capacity to assist us. A difficult situation made easier by a competent professional. Give this man a raise.
Reviewed March 17, 2018
Helped me get out of 17,000 dollars of debt. Great customer service. I highly recommend them. Very helpful and friendly. They worked with me thru my ups and downs. I am very grateful to National Debt Relief for their help.
Reviewed March 17, 2018
National Debt has been working with me for about 5 months and I was kind of having second thoughts because I had not seen anything happening but they finally came through and I had my 1st settlement and was very good.
Updated review: April 6, 2018
Was at first not informed on account. Was upset when first reviewed. But have been completely informed as work and settlements have been done. So am starting to feel better. Was told they will work harder at keeping people up to date better and more contact with the customer.
Original Review: March 17, 2018
After I saw National Debt Relief online on Facebook, I went through their enrollment process and it was all right and all done over the phone. They answered all the questions, took all the credit card information, and said they would start working on it right after they took the first check. Then I didn’t hear anything from them for two months and so I called them and they said they were waiting on a power of attorney paperwork that I had already signed and sent to them once. They had me sign the paper electronically over the phone. So they had to send me another one and then I had to fax it to them.
I needed help getting my credit cards under control and my credit report up, and National Debt Relief said they could do it and it would be so much to get the payments I wanted to do. But instead of working on it, they didn’t do anything that I know of for four months. The credit cards companies started harassing both me and my wife and they wouldn’t deal with National Debt Relief. I was getting calls from them all the time to where I finally went out and made a loan on my 401(k) retirement, sent National Debt what they said they’d get them all paid off with and told them to get them all paid off. And since they have done that, I haven't had any more phone calls.
National Debt Relief said they would take care of my credit card debt and they would call. They sent me one email saying they had made an agreement with one of the credit cards to pay off an amount in three payments, and that was the only thing they did from November to the first of March when I took out the retirement to pay them off so that I would never deal with them anymore or the credit cards. They were supposed to take out payments of $170 every two weeks. The first time, they took it out on time. And then, after that, they didn’t take it out on the payday. They took it out either the Saturday or the Monday after so I always had to double-check the account so I'd know that they took it out before I tried to pay my other bills. I have gone to the bank and if they hadn’t taken it out then I didn’t know exactly where I was at to pay all my other bills and everything else.
The cost of service wasn’t bad but the quality sucked. They turned my life upside down when they waited three to four months until my bills were past due instead of working with me to contact the credit card people and let them know that I was working with them. They didn’t help. They really need to do what they said they were going to do if they're going to negotiate. It's not when one tells people that they're going to do something then they don’t tell them off upfront that, “Hey, it's going to take us three months before we even start because we want all your credit cards to be 90 to 120 days past due.” That was which what 6 out of the 10 called me that National Debt wouldn’t even talk to them until they were 90 to 120 days past due. If National Debt Relief had done what they said, the cost would have been fine and I wouldn’t mind paying it for three and a half years.
I'm now done with National Debt Relief. We started in November and did not end until the end of March. It was supposed to take three and a half years but I couldn’t wait because until the first March, they hadn’t done anything much. And if I had to do it all over again, I wouldn’t go through National Debt Relief. I'm very dissatisfied and I wouldn’t recommend them. They took too long to try to get anything going. I would tell my friends to stay away from them.
Reviewed March 17, 2018
I have debt building up and I wanted a way to get out of it. I saw Google reviews about National Debt Relief and went with them. Their program allowed me to make one monthly payment and not had to worry about dealing with all the credit cards I maxed out. So far, I'm in the beginning stages but they got one or two settlements already. If I have any questions, I just call the general line and they help me out.
Reviewed March 17, 2018
I had a very good experience with National Debt Relief and I would recommend them. I saw some ad on the internet and I took the chance of making the phone call. Then when I found out they were based in New York, it was easier because if I needed to see somebody in person, I could go to their office. I had a couple of different negotiators who were all well. They were always kind and courteous. They did a good job and it's better than what I would have done on my own. They were also very accommodating with the payment plan. They let me pick the date for the payments and they explained the process. If I saw that I wasn't going to save any money then it wouldn't have been worse, but I did. It's not completely over but so far, so good. It's affordable and everything really works out well.
Reviewed March 17, 2018
My mom had a lot of debts and she wanted somebody to help her. We heard from somebody that National Debt Relief was good, so we went there. NDR helped in calling the people that she owed, consolidating all her debt and negotiating on her behalf. The debt collectors are not calling that much anymore. By the end of this year, she will be finished with four and then only the four more. I talked to one guy the last time and he was really nice. He told my mom about who they paid and how much they paid. So far, he was able to answer all our questions and he worked really good. For April and May, we were told that we have to pay an extra $25 for one debt that they have to pay so it can be completed. It’s an extra $58. They took into consideration other bills, rent, etc. Overall, their service was very good and I’ll recommend them. So far, everything went okay.
Reviewed March 17, 2018
I couldn’t pay off my credit cards and National Debt Relief was the first company I chose. I hit it off with the guy I talked to and he went through the whole program and the whole nine yards. He seemed to know what was going on and I signed up with him. So far, they had two out of three debts paid and they are going to pay off the third sooner or later and negotiate with them. Also, they don’t bug me too much and they called when they paid the first and second ones off. I'd tell my friends to check them out. My experience with them has been very positive.
Reviewed March 16, 2018
Love this program. Very professional and always in my corner and helping with getting me the least amount of payments on my debt. Additionally, I like that they keep me up to date on all negotiations and let me know of the results.
Reviewed March 16, 2018
The people that I talked with were very helpful, kind and patient. I am an individual that checked this program out with the BBB. National Debt Relief was highly recommended. I am very pleased with the help I have received.I also have recommended this program to a friend.
Reviewed March 16, 2018
I was very concerned about how the program was going to work, and for the first 2 months I was so skeptical as I didn't see any activity! They were able to settle my debt with 2 creditors and no more annoying collection calls!!
Reviewed March 16, 2018
Service from your company and integrity is the best I have ever dealt with! Avery was very professional and answered all questions I had. I am happy I chose your service and very happy that this will put my mind at ease.
Reviewed March 16, 2018
Very nice and help me a lot. Saved my life!!! Walked me through every detail. Went over the agreement thoroughly. Erik ** was very nice and polite. He walked me through the agreement and made sure I understood it all.
Reviewed March 16, 2018
Hi there, I appreciate your service and the level of Customer Service. Edwin ** was my sales rep and he worked his butt off (along the folks in underwriting) to get all my debts included. While I'm overall very happy with the service I do have a couple of comments since I'm in the online/tech support/sales industry. I find your guys to be really rushing through scripts, like, really rushing. It's fine for me, coz I'm younger and I can take all that information at once - but I would imagine for most people it's hard to make sense of what's going on in the first place and slowing down might help.
I also can tell that all your reps are speaking from scripts. I provide customer service myself and I've found that WORLD CLASS customer service comes from a ton of training and your reps knowing your processes inside and out so that they can speak with more candor and at a more human rate/level. Again, I've spoken off many scripts so I understand it, but I think making sure your team members REALLY KNOW what they are doing instead of following scripts and computer prompts would be better.
For example, Jamie did a great job on my welcome call but when there was a glitch with your software portal not spitting out the right Bank to match the routing number a very well trained rep might have copied/pasted that routing number into Google with the words "routing number" after it to ensure that it was indeed a Bank of America routing number. I'm certainly not saying that Jamie didn't do a great job, because he did - but relying so heavily on the software to work correctly can send scripted reps in a tailspin. Overall, great service, very happy - that's just my two cents.
Reviewed March 16, 2018
Experience good customer service & in a very short period of time settled my 3 accounts already. Very accessible and I am sure they will take me out from this debt & my life will be easy. I will definitely recommend my family & friends.
Reviewed March 16, 2018
I was very pleased with my experience with NDR. The people I spoke with were very professional and helpful. I felt they were really interested in helping me with what can be a daunting situation. I had thought about contacting them for some time but had been afraid I may be in for a complicated process. However, it was not complicated or time-consuming at all. I am glad I finally made the call!
Reviewed March 16, 2018
I just signed up with National Debt Relief after struggling to pay bills for over a year. The person who helped me was friendly, caring and explained everything clearly to me to make sure I understood all of the fees, payments, etc. that would be part of my monthly payment. I can feel better now knowing that I've made the first step to becoming debt free. I look forward to having all of the debts cleared up over the next few years.
Reviewed March 16, 2018
At a time in our life when we were burdened with financial, medical and emotional hardship, NDR explained how they could help us and made us realize that we couldn't help the situation that we were in currently and not to worry or stress going forward. Being in this position has never been where we wanted to be but due to unexpected life circumstances here we are. Lana was perfect in explaining every detail to us, we bombarded her with questions and she gladly and respectfully answered and all the while, she was pleasant and showed compassion. Iesha was also proficient and pleasant when doing the follow up call after we were approved into the program. We are hoping that the 51 months of settling this mess is as painless and pleasant as this joining experience. We are devastated to be in this position but NDR has helped to ease that burden. Thank you.
Reviewed March 16, 2018
Went over current available offers from debt collectors. Accepted all current offers and was happy with the progress that was being made to help us resolve our current debt situation. Representative was very knowledgeable and personable. He answered all my questions and was very polite and friendly.
Reviewed March 16, 2018
Excellent customer service. Clear instructions, thorough, and answered all questions. They were also efficient in their sharing of information in a short period of time. I feel confident in their ability to assist me. Very helpful in all the various parts of setting up my account.
Reviewed March 16, 2018
Excellent company and great service customer... They help me a lot in my really bad situation with credit cards. With this program I am going to be able to pay all my debts... Thank you for this program to help people.
Reviewed March 16, 2018
So thankful! I can finally see relief in sight! They made me feel comforted and like I might finally get my life back again. The team was very knowledgeable and explained everything in a very detailed manner. I would recommend NDR to anyone with debt troubles.
Reviewed March 16, 2018
So far, so good! They made it very easy to get set up and hopefully getting on the right track! I’m comfortable with the monthly payments, and they seem to want to see success! If I was to do this on my own, it would literally take forever! This way, I’m all good in about 2 1/2 years!
Reviewed March 16, 2018
It was a very positive experience. They were very through with answering my questions and assured my husband and I that we will make it out of this debt. I would happily recommend this company to my family and friends. I can now rest easy knowing that we will make it out of this debt and be able to save for a new vehicle and a house. National Debt Relief made us feel very comfortable in knowing that we were in good hands.
Reviewed March 16, 2018
Good experience, representatives need to slow down, they try to move too fast causing questions and concerns about your company, making us the customer question is this a scam or not or what are hiding trying to move so fast so we will not catch something that is said!!
Reviewed March 16, 2018
I would say that my experience was very good. Everyone I have dealt with has been friendly, understanding and very knowledgeable. Finding yourself in the position that I am in is not easy and the folks that I have dealt with during this process have been great to deal with.
Reviewed March 16, 2018
I have received only the best customer service from the first call I made inquiring about the program. Everything was explained to me in full detail, so that I could understand and any and all of my questions were answered. My mind was put at ease by the staff members that helped me and they're very professional. I feel great about making the decision to let NDR help me through this process.
Reviewed March 16, 2018
I am extremely pleased in the way NDR has been handling my account with one of my most difficult creditors. They came to an agreement to which will get my debt paid off faster! I kept getting harassing emails and letters from these creditors but now should stop.
Reviewed March 16, 2018
I am very pleased with the program. National Debt Relief has saved me from bankruptcy. They have worked hard to resolve my debt and have been very helpful and worked with me. Anytime I had difficulties making payments or needed assistance they were always there for me. Very friendly and professional.
Reviewed March 16, 2018
Both Josh and the person that handled our Welcome call were both very professional, nice and helpful with regards to this process. They were also non-judgmental with regards to our situation and very informative with regards to the details, policies and procedures for the program and were very welcoming with the entire process.
Reviewed March 16, 2018
I was able to work through this experience without any issues today. The experts I worked with were extremely knowledgeable and helpful. I was able to communicate with your staff easily. They were positive with me while I tried to work through this debt confusion.
Reviewed March 16, 2018
Spoke to Timothy in great length last night and he really explained everything to us where we could understand with no problems. It was a very hard thing for me to admit that we had gotten our self in trouble and needed help. Timothy made me feel better about the situation that we are in and that we would be able to get out of it. Thank you very much.
Reviewed March 16, 2018
I started in with National Debt in June of 2017 and already two of my five debts have been settled. When I reach out to them for anything, I always get a quick, respectful, informative response. I am very pleased with the progress and have no regrets for joining in.
Reviewed March 16, 2018
My rep has been a good person to work with. He explained all of the information and went over everything with me. He has been helpful and understanding. He explained about the fact that my credit score will take a hit from this and to have patience while going thru this process. I look forward to success with this process.
Reviewed March 16, 2018
Joshua ** and the Representative we spoke during the Welcome Call was very helpful and addressed all our concerns/questions during the application. The customer service are excellent. We hope to get out of debt after 4 years. Thank you so much for helping us. Keep up the good work guys.
Reviewed March 16, 2018
I was scared when I started, but everything is going good. I am finally starting to relax. It is good to have such knowledgeable people to take of this matter for me. They have kept me informed the whole time. I would recommend National Debt Relief to anyone.
Reviewed March 16, 2018
Mr. ** was great during the enrollment process. He was so patient and made sure my questions was answered; Mr. ** welcome me to your company and made sure I understood the process fully. I am so grateful that I decide to do this finally and get my credit on track and stop being burden with debt. Thanks.
Reviewed March 16, 2018
I'm so happy and thankful with National Debt Relief for helping me clear this account in such a short time and informing me about it. Much appreciated. I can't wait to hear more good news with my other pending accounts. Thank you so much again.
Reviewed March 16, 2018
I had a very pleasant experience with both representatives I spoke with. They were informative and patient with me in explaining all the details of your program. With your help I feel confident that my debt will no longer be an issue.
Reviewed March 16, 2018
The whole process from the beginning to the welcome call was very good and informational. They were both very nice and helpful and explained everything to me without leaving me with any questions or concerns about anything. I feel comfortable and feel it was a good experience and I look forward to working with you. Thank you for your help.
Reviewed March 16, 2018
My experience with National Debt Relief has been great. Everyone is friendly and professional, they made me feel at ease in this stressful time. I appreciate getting the help. The welcome call the next day was helpful to me, because I needed the refresh. There were a few things that I thought I understood and it helped become clear. If I know of anyone needing help I will gladly refer them to National Debt Relief.
Reviewed March 16, 2018
National Debt Relief has help me to lower my monthly payments. They have also helped me get lower settlements on what I owe. They always keep me informed of offers. Their website is very easy to use. And when I’ve had hardships, they worked with me And help me continue on my path to becoming debt-free. I highly recommend them!
Reviewed March 16, 2018
Everyone was very professional and knowledgeable about the program. They made me feel at ease and explain the process clearly. I hope all goes well in the end and my creditors negotiate my debt successfully. I would recommend someone for the program.
Reviewed March 16, 2018
I am despondent by my experience with NDR. I have seen very little movement in my 8 months with the program and after losing my job called in to discover that of the over 5000.00 I had paid into program so far only one creditor had been paid $300 and the rest of the money had been taken by National Debt Relief. I am incredulous. YOU KEPT 97% OF MY MONEY I had been sending? I was financially devastated when I came to you and now I am ruined. I will be pulling out of the program permanently and I have filed a complaint with the BBB. This is not right. Do you have a conscience?
Reviewed March 16, 2018
The guys I talked to answered every question I had, explained everything perfectly to where I only had a couple questions, were very friendly and I could tell just by talking to them that their goal was to help me out.
Reviewed March 16, 2018
It's difficult to deal with knowing that you're in debt and everything is hinged on you making the right decision to have this burden lightened. Each time one of my accounts is closed or an agreement is reached between on of my creditors, National Debt Relief associate execute their tasks with such sensitivity and professionalism it makes me have one less thing to worry about. Above par excellence customer service!
Reviewed March 16, 2018
It's only been 1 month and already I have had a settlement and can see that there are more in the works. I also like that even though I missed the phone call about the settlement, I was simply able to accept it via the email that was sent to me.
Reviewed March 16, 2018
After drowning in debt for so many years and not wanting to claim bankruptcy National Debt came to the rescue. We weren’t making any progress to get out of debt any time soon. With only being able to make the minimum payments it just felt like a never ending cycle of bills. National Debt has taken that weight off our shoulders. The program is easy to follow and customer service is always there for any questions you might have. We are already seeing a lot of progress in 4 months to being debt free. If bankruptcy isn’t the way you want to get out of debt than National Debt is the way to go!!
Reviewed March 16, 2018
I got what I want to be clear of my debts. The representatives works with me fast and clear explaining all the process of this program. It was very easy to go through of electronic documents, signing them. Approval was fast. Thanks for helping me out of my financial problems!
Reviewed March 16, 2018
I have had a positive experience with National Debt Relief! My representative who set me up was very patient and explained everything in detail and was cordial and very professional. I feel I will have peace of mind very soon after signing up with this company.
Reviewed March 16, 2018
Mr Glenn ** and Ms. Shadan ** were very professional and considerate while assisting me with this debt situation. They both were very patient and kind. My experience talking with them was calming. They are a great asset to your company by the way they work with people under stress and hardship.
Reviewed March 16, 2018
My rep was amazing, Tiara **, and explained the entire process perfectly. I haven't even made my first payment yet, but am already feeling the weight off my shoulders! This program is going to change mine and my family's lives for the better. I have already referred a friend as well.
Reviewed March 16, 2018
I am glad to have them work to help me clear my debt. I finally can breathe. It is hard to know how to work with creditors, you try and try to get things worked out on your own and it is too overwhelming. It makes your life much easier with help and having someone organize it for you.
Reviewed March 16, 2018
I am hoping for the very best. I have heard great things about NDR. I am taking the first steps to making a better future for myself my children do National Debt Relief. I was at my wit's end after divorce and I'm hoping I can be one of those recovery stories.
Reviewed March 16, 2018
Thank you so much! I am so appreciative and thankful. I felt hopeless and scared that I would be unable to get out of debt and now I feel hope. I appreciate how kind and professional each person has been I talked with. They made me feel calm, encouraged, and saw the positive in a very difficult situation. I felt no judgment and that is rare today in dealing with situations that can cause people to feel a lot of shame. Thank you for being kind and helping me in this process.
Reviewed March 16, 2018
I would recommend family etc. The service is great. They walk you through everything. I am happy and will keep my end of bargain. I am relief wow. Well I want to say thanks for the help. God is good. I kept praying still praying and will continue praying. Thanks again.
Reviewed March 16, 2018
I've just started this process, and I'm very happy with the concise and easy to understand rules of the program. Thank you for helping me. My bank wouldn't give me a loan to help with my debt. I was approved almost immediately.
Reviewed March 16, 2018
Completely satisfied. Calls are fast and people are very nice and answer all my concerns. Would do this again! I losted my husband and my daughter losted both her legs. I didn't know where to go with all my bills! I saw a ad about National Debt Relief and my prayers were answered. Thank you National Debt Relief!
Reviewed March 16, 2018
Great service and legal explanation, my doubts were responded and I feel better right now and with some kind of peace of mind, I never thought this would be a great option, but now I know it is. Teddy was the best going thru all the legal documents with me and really patient with my questions.
Reviewed March 16, 2018
I was treated with respect and courtesy by Orion **, who was very helpful throughout the process. He answered all my questions thoroughly and made sure I understood the process at every step of the way. In addition, Karen, who called me later for the final review, was also very professional and helpful.
Reviewed March 16, 2018
The agent was efficient and clear, he explained everything in detail, he answered my questions and assured me of a smooth and painless transition to getting my debt settled. I was very pleased and excited. I would recommend this service to my friends.
Reviewed March 16, 2018
My mother was struggling financially. So I was trying to take her under my roof and financially help her out at the same time. I got caught up with some bills and that made me reach out to National Debt Relief. I spoke to someone on the phone and they pretty much walked me through. They went over what debt I have and then I gave them all the information, and they took it from there.
They gave me a flat rate of what I'd pay a month but it was really on me. If I couldn't afford it that month, I didn’t pay it. But then, I'd have less money there and then my debt gets resolved less quickly. It was very good and flexible if I was having trouble paying it. Also, the cost a month was a lot better than what I was paying at the time.
So far, I had five open cases and two of them already closed. It has definitely helped me with my financial burden. I was not stressing out every month to get those bills paid and even if I pay them, it's even not really going down. Their rep was also very helpful, explained everything and answered all my questions. I also love the fact that they don’t take your fee until everything is paid off.
Reviewed March 16, 2018
I was making high monthly payments for a credit card and a loan that I had out and it wasn't doing anything. I was throwing money away. National Debt Relief was helpful and they were able to get the ball rolling pretty quickly. My accounts weren't delinquent, but we had to let them go delinquent before any settlements could be made. I've been with them for about three years and I've settled my first one for 50% which was around $3,000. And right now, I'm working on my second settlement of over $11,000. So I've paid about a third of what I would have paid to get it done on my own. And I would be debt-free by December 31st.
The only downfall I had with the program was when I ran into hardships and there really wasn't any room to budge. I've ran into a couple of situations and my payments were almost $400 a month. I tried to get those knocked down, but National Debt Relief said there was really not much they can do about it. They should be able to work out more realistic payment options if something happens. But other than that, it has been great. They worked with me and did what they could.
They are pretty on top of everything and their communication impressed me the most. They kept in touch as soon as the settlements go through or when they're negotiating a settlement. As soon as they got off the phone with the creditors, they called me right back to let me know what the situation was and then followed up and sent emails, and then set out my payment schedules. Working with National Debt Relief has been a big sigh of relief. They dealt with everybody, and they took the weight off of my shoulders.
I recommend National Debt Relief to my wife and she tried entering a little bit more debt than I had, but they were unable to help her. The quotes that they gave her were more than what she was paying out right now to the creditors. That put a bad taste on my mouth. I wouldn’t talk as highly of them as I did before I saw how they handled my wife’s situation.
Reviewed March 16, 2018
I had one credit card balance and I was paying a little bit more than the minimum. And it was like a disease because I was paying that for six years and it was very overwhelming for me. When I decided to consolidate my credit card, I went through the internet and I looked for the 10 best consolidation company, and I found National Debt Relief. They fought for really good settlement on my credit card and they were very professional, explicit and helpful. I’m very satisfied with the work that National Debt Relief is doing. So far, my experience is very positive and everything is working out. And hopefully next year I’ll be down with my debt. National Debt Relief is definitely a big agency who can handle in the best way all the debts that somebody can have. They negotiate very well.
Reviewed March 15, 2018
We were very apprehensive at first, but after speaking with Eric ** and Tameka ** our representatives, we felt a relief from our credit debt crisis when we were approved for the program. We were overwhelmed with a lot of medical and loss wages in 2017. We were forced to utilize our credit cards to survive. We were not aware of how much damage was done until we realize that our income was less than our debt. This program will help us avoid bankruptcy. Thank you for helping us thru our financial hardship. Thank you Eric and Tameka for your thoroughness with explaining everything, your patience with us and the overall customer service. We look forward to working with you and appreciate all that help you've given us.
Reviewed March 15, 2018
The gentleman I spoke with was very courteous and knowledgeable. I felt very comfortable speaking with him about my situation. The process was easier and much less painful than I anticipated. I would definitely recommend National Debt Relief to a friend without hesitation.
Reviewed March 15, 2018
I have had an awesome experience with this business. I am kept up to date on any new changes. Going with this business has helped me tremendously! I thank you all for the hard work helping me through my debt.
Reviewed March 15, 2018
I am extremely excited to see the results as they happen. I will be even more excited to see more positive results in the future. Thank you very much for y'all's delivery in my case. I will be telling all my friends.
Reviewed March 15, 2018
I’m very happy with the service. They took the time to explained everything to me. Made me understand everything. I’m confident with the service I am going to be receiving. I will tell any of my friends and family if they need help to use National Debt Relief.
Reviewed March 15, 2018
Your Representatives are very kind. They make you feel like a human being and not scum for reaching out for help. When I got done I felt relieved not like a failure. Thanks to Kin **. And my follow up call they made me feel like it's as, "How ya doing," not like, "Hey poor girl. You want some money?" I will definitely refer friends, family or anyone else I know struggling with debt. Thanks again.
Reviewed March 15, 2018
I just started the process of resettling with NDR. I was skeptical but my agent Brian and his supervisor Mike have both been so awesome. They listen and answer questions and always keep in touch. I'm confident they'll be able to help me as we move forward.
Reviewed March 15, 2018
Everything was easily explained to me and I feel like this will be handled and my credit will soon be good again. Both representatives were great, very friendly, and made me feel like everything is going to be okay. I was nervous about doing this but hoping everything comes out great and all my debts will be taken care of.
Reviewed March 15, 2018
Everything was proceeding apace, Customer Service couldn't have been better -then I saw some very disturbing information about financial problems people had been having with GCS which resulted in legal action as recently as 11/2017. I was offered an alternative solution by NDR, my money was refunded promptly by GCS, all well and good! Then a little over a week later, GCS made an UNAUTHORIZED debit to my account on a completely random date, it is still not refunded and I have had ZERO response from either company... except for receiving a WELCOME PACKAGE AGREEMENT from GCS on FRIDAY!!! Still no response from NDR EXCEPT for automated responses they have received my inquiries and that a payment is due on 3/21!
Reviewed March 15, 2018
Had an amazing experience throughout the entire process. Very knowledgeable about what to do regarding credit debit help. Anytime I had a question or needed help the team was always quick to offer assistance. They helped me get through a rough time. Thank you very much for all the help.
Reviewed March 15, 2018
Amazing service and help, I am glad to start this journey and finally settle all my debts and get financial relief! I want to thank everyone that helped and explained the process to me, very straightforward. I plan to pay this off sooner than later.
Reviewed March 15, 2018
I'm glad that I discovered National Debt Relief. Didn't think it was a good idea at first but I'm confident now that things are beginning to come together. NDR answered all of my questions about the program in a very professional manner and understanding. Thank you NDR.
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