National Debt Relief Reviews
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About National Debt Relief
National Debt Relief is one of the largest debt settlement companies in the U.S. Founded in 2009, National Debt Relief negotiates with creditors to reduce how much you owe on unsecured debts such as credit cards, personal loans, medical bills, private student loans and collections. It offers personalized plans to help you resolve debt, along with support from dedicated debt specialists.
- Free consultation with debt coach
- Free debt relief quote
- Numerous accreditations
- Professional and responsive customer support
- Easy enrollment process
- Fees can reduce overall savings
- Not available in all states
National Debt Relief Reviews
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Reviewed March 19, 2018
Very helpful and really good at explaining the process. They break it down step by step. All explain every detail to you. Answer all question very good. Ryan ** handled everything very professional. Seems like he knows what he talking about.
Reviewed March 19, 2018
I am very happy with working with this group. I look forward to seeing what will happen in the next few months. Hoping to have my debts resolved and to build my credit back up. Logan who I have worked with has been wonderful. Thank you.
Reviewed March 19, 2018
They are the best. They have helped me a lot, I recommend it to anyone with closed eyes. They have helped me to get ahead with my debts and have a great customer service and they can help you and explain any doubt. I really recommend them.
Reviewed March 19, 2018
I am so excited because I have some peace right now. I was just tired of not having a paycheck! Debt just robbed me of my paycheck. It is nice to have someone standing in the gap and batting for you. Thank you National Debt Relief for your help!!!!!
Reviewed March 19, 2018
I would give them 5 stars but I just started, after just months they are making a agreement on my biggest loan which makes me very happy. I will rate them again after a few more months of them handling this. I will say they are moving fast, my credit has gone from 700 to 540 in just months but I heard that once they start working on it things get better.
Reviewed March 19, 2018
I received an email today regarding a verbal resolution commitment from a creditor. If it goes through, this will result in approx a 60% savings in my favor, less any fees. This, of course is very pleasing to me. Job well done. Three to go... Haha.
Updated 04/12/18: My overall satisfaction level has been very high. I enrolled in Oct 2017 with four accounts, three of which are either settled or 90% settled. My credit score has increased 50 points during this time period and thanks to this opportunity, I am confident I'll be well on my way to achieving my former score of 725+. Thanks to the entire Team at National Debt Relief.
Reviewed March 19, 2018
I have just been approved by the National Debt Relief center to assist me with my outstanding debt. Customer service throughout the application process has really been great and I'm hopeful that this is the best decision I've made to improve my current financial situation. I'm really looking forward to working with NDR throughout this journey to financial freedom. Thanks Again!
Reviewed March 19, 2018
I lost my disability support because I worked too much last year, and I had to do something so I could get my cards paid off. National Debt Relief was the first one that actually talked to me and told me what was going on and how I could get over it. The process was really simple and easy. Everybody seemed really nice to me. And if I have questions, they answer it right away. They have taken care of business and their program helped me reduce my debt. For the payment plan, they asked me what I can do and I've told him and they agreed to it. I don't miss any payments because it's all coming out of my checking account.
I'm almost out of debt with my card and I'll be completely out of credit card debt by December. It helped that I was able to raise my payment plan once because I got part of my disability back and I was working part time. I had a summons to go to the court over one of them. And National Debt Relief is going to help me with that. Overall, I'd recommend them.
Reviewed March 19, 2018
National Debt Relief helped us reset our lives. We were able to afford our bills and get our financial matters in order. This will help to better save and plan for our future. I would recommend the program offered by National Debt Relief to anyone experiencing financial hardship.
Reviewed March 19, 2018
I am very satisfied with the help I have received from the team of National Debt Relief. I am a widow and one of my sons left me with a bad debt and this team has helped me breathe easier. When I have not been able to make the full payment they have been able to help me split the payment. Thank you.
Reviewed March 19, 2018
Dealing with National Debt Relief is very easy, you can understand them, they are very good at explaining everything. The best part is you can set back and they take care of everything and do just what they say they're going to. That is why I most definitely would recommend a friend.
Reviewed March 19, 2018
I went into my agreement with National Debt Relief with some trepidation, but I have been extremely satisfied with their level of service, their reporting and their responsiveness. They have cleared 33% of my debt in the space of months, and have informed me in a timely manner of every settlement. I would not hesitate to recommend them highly.
Reviewed March 19, 2018
I would recommend them to a friend. The service I have received so far has been excellent. The customer service personnel don't make you feel bad at all about your situation. They actually make you feel like you are doing the best thing possible to make your situation better for you. Thanks.
Reviewed March 19, 2018
Enrolling with National Debt Relief was simple and easy. I talked to a guy and he got an idea of how much debt I had. He figured out what the percentage of it we should be able to realistically consolidate for then he gave me what that monthly payment would be and set it up. The biggest thing was that my credit score was going to take a huge dive. That was a little disturbing but it was to be expected.
They even told me that would happen and there’s no way around it. But when you actually see it, it's like, "Oh, man!" Because that’s what we’re judged on in the financial world. But it's so ridiculous. Even though I didn’t have money to save and the bill was high on interest rates, I was still trying to work to keep my credit score good. But then going with the program, I stopped paying everything so my credit score took a severe hit. I’m a little concerned about how long it will take, after this program is done, to rebuild it to some sort of semblance of decency. But in the meantime, we will just build up my wife’s credit score.
Still, National Debt Relief has done what they said. I still have two years to go but the debt consolidation program has worked for the fact that it cleared out my bill with four different creditors I've had to negotiate down. They also take care of all the payments because I pay them once a month and they figure it out. They do all the negotiating and handle the rest. The cost is fair too. They've charged 25% of overall debt but they’re resolving it for 50%, so I’m still saving 25%. Plus I don’t have all the interest charges.
Reviewed March 19, 2018
In 2014, I had a major motorcycle accident. I went a year and a half without working and filing for a permanent disability. I was left with all my debts and I was trying to keep up with them, but I was making no progress. I saw National Debt Relief on the internet and I looked into it. They treated me awesomely, kept me up-to-date, and explained things well. I got into their program to reduce my debt to a fraction of what I was affording to pay and it was an alternative to filing a bankruptcy. It was the best I could do given my situation.
Their enrollment process was very simple. It involved sending them some information via emails and turning over my creditors. It couldn’t have been any easier. It was remarkable how they settled my debts. I signed up for a 36-month program and I'm about a year into it. I had very pleasant phone conversations with my negotiator. He seemed like he actually cared about my situation and I felt like I had that one-on-one personal consultant. I was a little skeptical in the beginning because I was turning over my social security number and accounts and I didn't know who I was dealing with, especially when it was still in email. But every step of the process that they said was going to happen happened, whether it was a phone call, a follow-up, or somebody else, and it didn’t take them long to start on the first debt. So, as time went on, I got more and more comfortable with them.
They’d call me once in a while to go over where I’m standing and the way they handled the emails was amazing. There was no need to talk to anybody. They were very informative, to the point, and left me without any questions. So far, what I send them monthly is sufficient enough to cover what they’re settling. So, it’s been great. It has not cost me more than what they originally said and we’re moving forward. Working with National Debt Relief got me a lot less grey hairs and I go to bed without worrying about the creditors. Financial stress is a killer so I spit their name all the time and tell my friends not to beat themselves up over credit and look into what National Debt Relief can do for them.
Reviewed March 19, 2018
We had an excessive debt. We had checked out some other companies, and another company did not seem like they had their act together while National Debt Relief seemed like they did. NDR had a couple of our creditors off our back by settling with them. NDR has taken a burden off us.
Reviewed March 19, 2018
We had debt that we could not pay down. We have had a lot of extenuating family circumstances in the past couple of years and they were just out of control, too. We went with National Debt Relief because they have a good rating. Enrollment was very easy and smooth, and it was great to work with them. I have been on the program since September. The negotiator has been wonderful. I get an email when they got something, and there is a link that I could click if I find it acceptable. I've been very pleased with the customer support I have been receiving. Working with them has relieved a lot of stress, and I like the ease of the process overall.
Reviewed March 18, 2018
Clinton ** is very knowledgeable and is talented. He knows how to disseminate information plainly and concisely. I had a lot of questions, and he answered them all politely and calmly. I enjoyed working with him very much. He's both professional and caring at the same time.
Reviewed March 18, 2018
I had a very good experience with this process thanks to my customer service associate. He was extremely knowledgeable and personable. Fast, Easy, Thorough. I would definitely recommend this company to family and friends. I am very thankful for the stress that has now been removed from my life. Thank you.
Reviewed March 18, 2018
Adrian who was my certified debt specialist was persistent but very informative. He was able to explain any concern or questions I had regarding this process and has been there for me evrey step of the way! I was hesitant at first since Ive never experienced this before, but after finding out what I needed to know, I was comfortable and confident that I was making the right choice, to rebuild and better myself and credit. Thank you to the whole team at National Debt Relief.
Reviewed March 18, 2018
Jason was super helpful. I was stressed because I lost my job and was unsure how I was going to pay off my creditors. He made me feel like a weight had been lifted. The process was easy. I would highly recommend this if you are in a situation like mine. They are very helpful. Very nice people.
Reviewed March 18, 2018
Al helped me understand the process. Great customer service. I would definitely recommend a friend. He helped me understand how much I would actually be paying and how long to my creditors. My monthly payment is less than my loan payment without the other cc on top.
Reviewed March 18, 2018
To begin with, I had a credit card and did a balance transfer and some of the credit lines were ridiculously high. I bought some stuff with the intent to pay it off and I broke my ankle that weekend. And since then, there was no possible way I could pay off any of my debt with not working. But when I did go back to work, there was not really much work to go back to. So I googled about debt consolidation. National Debt Relief was able to pretty much cut the debt in half and a no interest thing. It made me go through them because there was no way that I was ever going to pay off my deby within the next 10 years with the high rate of interest on a credit card.
I'm 75% done with the program now. They expected me to complete the program in three years but I'm not even in two years yet. But it takes a little while for the debt to come off my credit report. One credit card that they paid off back in December just came off my credit report. So I was contemplating if I could just try and pay it off on my own, but when I saw it come off the credit report, I decided to just keep going with them.
But I wish the communication was a little better with keeping me updated with the credit report. It didn't seem they really knew about how long it would take to come off the credit report. It was about six months since I started the program before I even heard from them. But I called them during my third month to ask what was going on since I was paying about $300 a month and nothing was happening. They told me that they just have to have quite a big savings account saved up before they can start negotiating with the creditors.
They've always been super nice and willing to try and help. But sometimes their payments are a little ridiculous. In the beginning, my payment was set at $140 every two weeks which was fine with me. Then they tried to talk me into doing my student loans too which was about $22,ooo. And when they were done with the quote, my payment would have been $800 a month. I told them that it was cheaper to just pay the monthly payment on student loan than to go with them. They tried to bring the payment down as much as they could by extending the terms, but in the end, the term wasn't long enough to bring $800 down enough because it was still around $650.
Overall, National Debt Relief has been really good. I'm pretty happy with it. When I first started with program, I was pretty dead broke and I don't have a lot of money. I was getting into a plan of trying to build my credit back up and it really helped just seeing a light at the end of the tunnel per se, and knowing that the debt is getting paid off at a small rate. After the first six months of the creditor calls and with National Debt Relief, those calls that happened 10 times a day stopped. That was pretty nice too. I've recommended National Debt Relief to people that also needed debt consolidation.
Reviewed March 18, 2018
I had some people trick me off a lot of money, which was why I couldn’t meet my obligation. I called National Debt Relief and told them which credit card companies I owed and they consolidated everything together. They set everything up and told me how much a month they have to take out. They said it would take two years to get me debt-free, and we’re going on the second year now. They’re real helpful because I had threatening phone calls before. I’ve talked to at least four or five different people at National Debt Relief and their service has been excellent. They did everything they said they'd do and they told me how to deal with the phone calls. They're also real prompt in getting back to me. I can call them right now and tell them who I am and whoever answers will say, “Hold on just a minute.” And then, they’re right back on the phone and they pull your account up and tell you how everything’s going.
What I have to pay a month is below the belt, but I’m getting out of debt with it. I’ve got two credit cards left that I’m paying off now, but everything else has been paid off. Working with NDR took a lot of worry off of my mind with everything else that a person has going on with their life. The only thing I have to worry about is making sure I have my commitment every month for them to draw out of my checking account. They’ve done right by me on everything.
Reviewed March 18, 2018
The minimum payments were getting to be too much so I sought help from National Debt Relief. I chose them because of their customer service. They were attentive and answered all my questions and concerns and they were reassuring with me, handling all my debt. The payment plan was perfect, especially for the amount of debt that I had. National Debt Relief is a perfect company to help you take care of the debt.
Reviewed March 18, 2018
I was deeply in debt and I didn’t realize it. I was worrying how I was going to pay back all the money. I kept paying my credit card bills but it wasn’t going anywhere. I was just paying the interest and there was hardly any principal. I saw National Debt Relief advertised on TV, I wrote it down and I called them. Their negotiator explained everything to me and gave me his phone number. He said that if I had any questions and if I didn’t understand something, I could call him anytime. A couple of times I called him when I wanted to ask about something and he was right there answering whatever concerns I had. He was easy to talk to, he was well-informed and he put everything down. He put all the names and terms and made everything easy for me to understand. He took his time and if I wasn’t sure of what he was talking about, he explained it over until I knew what was going on.
They consolidated all my credit cards and made it one monthly payment. It was a whole lot less than what I was paying out every month. They took my payment out of my direct deposit. I just had to make sure I had $427 in there for them to take out every month. If I wanted to find out how I was going, I could call up National and talk to them. They told that whenever they had enough money in the bank. They said when they added up enough money to negotiate both credit cards, they would call them up. But before they negotiated for a credit card, they called me up and asked me if it was all right for them to do it to which I said it was fine.
They knocked off one credit card, they called me up and they gave me some information. They said that by next January they'll knock off another credit card. I've been with them for almost one year and they said I would be paid up in three years. National's service has been fantastic and they really put my mind at ease. They made my life a whole lot better and I have fewer worries. Now, I can see a light at the end of the tunnel. I would recommend this debt service to anybody in debt.
Reviewed March 18, 2018
I checked National Debt Relief with the Better Business Bureau and they had good ratings. I thought their services would be a way to repair my credit, but right now it doesn’t appear that way. So far, they had negotiated with two of my creditors, but not the others. And for the longest time, I didn’t hear anything from them. It went for months. I kept getting calls and letters from my creditors, and I wasn’t hearing from National Debt Relief. I didn’t know what was going on, but they were taking the money out of my account every month. For a while there I was thinking I was being scammed.
I tried contacting them a couple of times and they just kept telling me that I gotta be patient. They were trying to put the creditors in a position where they would be willing to deal. The few reps that I have spoken to seemed a little annoyed that I was calling them and didn’t understand that it was gonna take time and I needed to be patient. Initially, they said that the program should be about two years and I’ve been in the program now for almost a year. They've only been paying these two that they negotiated for about a month, so they're a long way from being paid off. One rep told me that if the companies keep calling me, to refer them to NDR. But the companies don't wanna hear that. When I tell the creditors that I'm working with National Debt Relief, they’ll just say that they haven't heard anything from NDR, so they’ll just keep calling me.
The amount that NDR is taking out of my account every month is only enough to handle the two creditors. What they're saying is I have to wait until these two creditors are paid off before they can negotiate with the others. That's not good because that's gonna take a while so my credit continues to be horrible for years to come. I just checked my credit the other day and it's 4.75. My credit has never been like that in my life.
Also, I'm a nurse and the nursing field has started checking credit references when you apply for a position and I have been turned down for a couple of positions. One specifically was because of my credit report. I didn’t know at that time that I applied with National Debt Relief that I was going to find myself looking for another job. And we moved from Vegas back to Texas and having that low credit report made it really hard to find a place to live. If I had it all to do over again, I wouldn't go with National Debt Relief because I could have handled my debts on my own and a little bit better.
Reviewed March 17, 2018
It was a very efficient and easy to follow application process. Everyone I worked with was very helpful and answered all of my questions honestly and clearly. This seems like a very good program that puts the customer first. It has taken a lot of stress out of my life already and look forward to completing the process.
Reviewed March 17, 2018
Everyone is so great and efficient. I would definitely recommend to all of my friends and family. They are very thorough and know what they are doing. They are great at explaining all of the details about what they do.
Reviewed March 17, 2018
NDR was very responsive to my needs. I had had an emergency in my wife's health, which caused a large debt problem. NDR helped with this by helping resolve some debt problems cause by this unexpected event in our lives. NDR helped.
Reviewed March 17, 2018
My experience with National Debt Relief and speaking with Johnathan ** and his guidance and help in establishing my plan was awesome. I know that because of his effort and the program that fits my needs especially in this time of hardship is truly helpful. His encouragement to be proactive and involved in the program has help me to see the light at the end of the tunnel, because for months if not years, I have been struggling with my increasing debts due to my medical hardships. Awesome.
Reviewed March 17, 2018
I call National Debt Relief because have a financial hardship situation. I spoke with Michael **.. and help me. Nice person. I recommended. All personnel are very professional... Now I no feel stress anymore... 90%of my income go to pay my creditors. I'm on fixed budget.
Reviewed March 17, 2018
Very professional and courteous. Went out of their way to help resolve a debt that I was able to do at the time with no pressure. So far I have been satisfied with the service. I still have a long way to go and look forward to being debt free.
Reviewed March 17, 2018
The customer service was excellent. Oscar walked me through the whole application process. He explained everything very well. Mona worked with my welcome call and also did a great job. I am very please with the interactions I had during this process.
Reviewed March 17, 2018
I was looking for a program like this but was skeptical about it finally saw that National Debt Relief had great reviews and took my chance and it's living up to their good reviews. I’ve barely been two months in their program and I’m already seeing results.
Reviewed March 17, 2018
The enrollment process was quick and easy. Everyone was very polite and professional and explained the process thoroughly. I received the necessary documents with instructions that are easy to follow. I am looking forward to working with NDR to solve my debt issues.
Reviewed March 17, 2018
Thanks for allowing me to add my wife's creditors to my account. The representative was very helpful and knowledgeable. The program has really been helpful and I would recommend it to a friend. Thanks for all your help. We really appreciate it.
Reviewed March 17, 2018
NDR immediately started negotiating with our creditors and settled three within the first month. I am very excited to have this company working for my family to get us debt free. They are so nice to work with and always strive to make our experience a positive one.
Reviewed March 17, 2018
After exploring several options to consolidate my credit card debt, I chose National Debt Relief because of its number one listing on AARP's debt consolidation programs. I was relieved to find NDR meets all the qualifications listed on AARP, plus assistance from Rachel ** was excellent. She's a topnotch professional with a lot of patience to ensure a client understands every aspect of what the program entails. I look forward to being out of debt with this best of all possible opportunities.
Reviewed March 17, 2018
They made it so easy to get the process started and finished. I'd recommend to everyone. Helping me save over 8,000 and pay off 25 years early. I can't believe I can see the light at the end of the tunnel now.
Reviewed March 17, 2018
I started this program after trying to resolve my debt myself and in less than 3 months I already have one of my debts resolved. It is easy and you are always in charge of your funds. I am looking forward to being credit card debt free.
Reviewed March 17, 2018
I had some credit card debt that was hard to keep up with. I researched on National Debt Relief a little bit and they had some good reviews, and I also got something in the mail about them. They provided me with debt consolidation service. The reps that I dealt with were very helpful and, so far, they've done a good job. They explained everything, answered all my questions, and kept me informed. They told me what their program was about and how much I was going to be paying versus how much I owed. They said that they were going to be the middleman talking to the creditors and getting them to go down on my payments.Then they set me up with a payment plan that was definitely reasonable for me. The National Debt Relief people do what they say they're going to do and there are no hidden things in the background that I don't know about but that are in the fine print.
Reviewed March 17, 2018
I am very pleased with National Debt Relief so far! I started my debt negotiation in Sept. In a 6 months time period I have 4 credit card companies settled. I'm on my way! I wish I would have done it sooner!
Reviewed March 17, 2018
So far have received nothing but the best credit consolidation services yet and have seen a $3k savings. With the settlements they have been able to get for me. Lifessavers! As a first time user I was a bit skeptical but would recommend 100% if you are drowning in debt and have no options. They are the best help.
Reviewed March 17, 2018
It is great and free stress after this help our budget much better!!! Also, it will help people to out of debt since this program will help you free debt. I would recommend for who anyone need debt free then this program will be best for you.
Reviewed March 17, 2018
I would recommend this company on getting my life back in order in a relative short time. At first I was scared to try this but after seeing what they could do for me, I stuck with the strike budgeting and learn a self control. But this company sure did help me get out of debt.
Reviewed March 17, 2018
Kameel ** Was my debt specialist and helped me through every step of the process he was very knowledgeable and helpful! In the beginning I wasn’t sure if I was going to do it but he made us feel very secured and so we did and we are very happy with their service!
Reviewed March 17, 2018
National Debt Relief rocks! They've been doing an awesome job for us, and I'm very pleased by how quickly things are moving and the money they've saved us! We can see the light at the end of the tunnel! Thanks, NDR!
Updated review: March 27, 2018
Roberto ** was a big help in at least getting the payments to a more manageable amount. I do appreciate that he contacted me when everyone else was unwilling to assist me. It will definitely help in the future. Thanks again Roberto!
Original Review: March 17, 2018
I had my hours cut and am behind in paychecks as I work for a family member and this debt has been more headache than worth. I cannot afford with everything else and my financial situation to have over $300 a month taken out for one bill and this month is almost $500!!! They just want your debt paid off fast regardless of income and it's not right. The financial situation I’m in is no fault of my own and they act as if I just don’t want to pay. It’s ridiculous!! I haven’t missed one payment yet despite my situation and they still refuse to permanently make the payments manageable for my situation. I cannot wait until I am paid up and I will never do this again nor recommend this. It’s an awful burden!! Feeling more stressed now than when I started the program. Definitely 2 thumbs down!!
Reviewed March 17, 2018
Wonderful and a blessing to me. The staff was very and kind to me. This is a great program and was truly a blessing from God to help me and my as I plan for the next stage of my life. Thanks a million times over and see why the program is number one.
Reviewed March 17, 2018
My wife and I have been seeking a debt consolidation loan or debt relief program for about two months. We have probably spoke with twenty representatives. Mr. ** is the best we have spoke. He is knowledgeable, courteous, and displays a complete understanding of the issues we have and NDR's capacity to assist us. A difficult situation made easier by a competent professional. Give this man a raise.
Reviewed March 17, 2018
Helped me get out of 17,000 dollars of debt. Great customer service. I highly recommend them. Very helpful and friendly. They worked with me thru my ups and downs. I am very grateful to National Debt Relief for their help.
Reviewed March 17, 2018
National Debt has been working with me for about 5 months and I was kind of having second thoughts because I had not seen anything happening but they finally came through and I had my 1st settlement and was very good.
Reviewed March 17, 2018
My mom had a lot of debts and she wanted somebody to help her. We heard from somebody that National Debt Relief was good, so we went there. NDR helped in calling the people that she owed, consolidating all her debt and negotiating on her behalf. The debt collectors are not calling that much anymore. By the end of this year, she will be finished with four and then only the four more. I talked to one guy the last time and he was really nice. He told my mom about who they paid and how much they paid. So far, he was able to answer all our questions and he worked really good. For April and May, we were told that we have to pay an extra $25 for one debt that they have to pay so it can be completed. It’s an extra $58. They took into consideration other bills, rent, etc. Overall, their service was very good and I’ll recommend them. So far, everything went okay.
Reviewed March 17, 2018
I have debt building up and I wanted a way to get out of it. I saw Google reviews about National Debt Relief and went with them. Their program allowed me to make one monthly payment and not had to worry about dealing with all the credit cards I maxed out. So far, I'm in the beginning stages but they got one or two settlements already. If I have any questions, I just call the general line and they help me out.
Reviewed March 17, 2018
I couldn’t pay off my credit cards and National Debt Relief was the first company I chose. I hit it off with the guy I talked to and he went through the whole program and the whole nine yards. He seemed to know what was going on and I signed up with him. So far, they had two out of three debts paid and they are going to pay off the third sooner or later and negotiate with them. Also, they don’t bug me too much and they called when they paid the first and second ones off. I'd tell my friends to check them out. My experience with them has been very positive.
Updated review: April 6, 2018
Was at first not informed on account. Was upset when first reviewed. But have been completely informed as work and settlements have been done. So am starting to feel better. Was told they will work harder at keeping people up to date better and more contact with the customer.
Original Review: March 17, 2018
After I saw National Debt Relief online on Facebook, I went through their enrollment process and it was all right and all done over the phone. They answered all the questions, took all the credit card information, and said they would start working on it right after they took the first check. Then I didn’t hear anything from them for two months and so I called them and they said they were waiting on a power of attorney paperwork that I had already signed and sent to them once. They had me sign the paper electronically over the phone. So they had to send me another one and then I had to fax it to them.
I needed help getting my credit cards under control and my credit report up, and National Debt Relief said they could do it and it would be so much to get the payments I wanted to do. But instead of working on it, they didn’t do anything that I know of for four months. The credit cards companies started harassing both me and my wife and they wouldn’t deal with National Debt Relief. I was getting calls from them all the time to where I finally went out and made a loan on my 401(k) retirement, sent National Debt what they said they’d get them all paid off with and told them to get them all paid off. And since they have done that, I haven't had any more phone calls.
National Debt Relief said they would take care of my credit card debt and they would call. They sent me one email saying they had made an agreement with one of the credit cards to pay off an amount in three payments, and that was the only thing they did from November to the first of March when I took out the retirement to pay them off so that I would never deal with them anymore or the credit cards. They were supposed to take out payments of $170 every two weeks. The first time, they took it out on time. And then, after that, they didn’t take it out on the payday. They took it out either the Saturday or the Monday after so I always had to double-check the account so I'd know that they took it out before I tried to pay my other bills. I have gone to the bank and if they hadn’t taken it out then I didn’t know exactly where I was at to pay all my other bills and everything else.
The cost of service wasn’t bad but the quality sucked. They turned my life upside down when they waited three to four months until my bills were past due instead of working with me to contact the credit card people and let them know that I was working with them. They didn’t help. They really need to do what they said they were going to do if they're going to negotiate. It's not when one tells people that they're going to do something then they don’t tell them off upfront that, “Hey, it's going to take us three months before we even start because we want all your credit cards to be 90 to 120 days past due.” That was which what 6 out of the 10 called me that National Debt wouldn’t even talk to them until they were 90 to 120 days past due. If National Debt Relief had done what they said, the cost would have been fine and I wouldn’t mind paying it for three and a half years.
I'm now done with National Debt Relief. We started in November and did not end until the end of March. It was supposed to take three and a half years but I couldn’t wait because until the first March, they hadn’t done anything much. And if I had to do it all over again, I wouldn’t go through National Debt Relief. I'm very dissatisfied and I wouldn’t recommend them. They took too long to try to get anything going. I would tell my friends to stay away from them.
Reviewed March 17, 2018
I had a very good experience with National Debt Relief and I would recommend them. I saw some ad on the internet and I took the chance of making the phone call. Then when I found out they were based in New York, it was easier because if I needed to see somebody in person, I could go to their office. I had a couple of different negotiators who were all well. They were always kind and courteous. They did a good job and it's better than what I would have done on my own. They were also very accommodating with the payment plan. They let me pick the date for the payments and they explained the process. If I saw that I wasn't going to save any money then it wouldn't have been worse, but I did. It's not completely over but so far, so good. It's affordable and everything really works out well.
Reviewed March 16, 2018
Love this program. Very professional and always in my corner and helping with getting me the least amount of payments on my debt. Additionally, I like that they keep me up to date on all negotiations and let me know of the results.
Reviewed March 16, 2018
The people that I talked with were very helpful, kind and patient. I am an individual that checked this program out with the BBB. National Debt Relief was highly recommended. I am very pleased with the help I have received.I also have recommended this program to a friend.
Reviewed March 16, 2018
I was very concerned about how the program was going to work, and for the first 2 months I was so skeptical as I didn't see any activity! They were able to settle my debt with 2 creditors and no more annoying collection calls!!
Reviewed March 16, 2018
Service from your company and integrity is the best I have ever dealt with! Avery was very professional and answered all questions I had. I am happy I chose your service and very happy that this will put my mind at ease.
Reviewed March 16, 2018
Very nice and help me a lot. Saved my life!!! Walked me through every detail. Went over the agreement thoroughly. Erik ** was very nice and polite. He walked me through the agreement and made sure I understood it all.
Reviewed March 16, 2018
Hi there, I appreciate your service and the level of Customer Service. Edwin ** was my sales rep and he worked his butt off (along the folks in underwriting) to get all my debts included. While I'm overall very happy with the service I do have a couple of comments since I'm in the online/tech support/sales industry. I find your guys to be really rushing through scripts, like, really rushing. It's fine for me, coz I'm younger and I can take all that information at once - but I would imagine for most people it's hard to make sense of what's going on in the first place and slowing down might help.
I also can tell that all your reps are speaking from scripts. I provide customer service myself and I've found that WORLD CLASS customer service comes from a ton of training and your reps knowing your processes inside and out so that they can speak with more candor and at a more human rate/level. Again, I've spoken off many scripts so I understand it, but I think making sure your team members REALLY KNOW what they are doing instead of following scripts and computer prompts would be better.
For example, Jamie did a great job on my welcome call but when there was a glitch with your software portal not spitting out the right Bank to match the routing number a very well trained rep might have copied/pasted that routing number into Google with the words "routing number" after it to ensure that it was indeed a Bank of America routing number. I'm certainly not saying that Jamie didn't do a great job, because he did - but relying so heavily on the software to work correctly can send scripted reps in a tailspin. Overall, great service, very happy - that's just my two cents.
Reviewed March 16, 2018
Experience good customer service & in a very short period of time settled my 3 accounts already. Very accessible and I am sure they will take me out from this debt & my life will be easy. I will definitely recommend my family & friends.
Reviewed March 16, 2018
I was very pleased with my experience with NDR. The people I spoke with were very professional and helpful. I felt they were really interested in helping me with what can be a daunting situation. I had thought about contacting them for some time but had been afraid I may be in for a complicated process. However, it was not complicated or time-consuming at all. I am glad I finally made the call!
Reviewed March 16, 2018
I just signed up with National Debt Relief after struggling to pay bills for over a year. The person who helped me was friendly, caring and explained everything clearly to me to make sure I understood all of the fees, payments, etc. that would be part of my monthly payment. I can feel better now knowing that I've made the first step to becoming debt free. I look forward to having all of the debts cleared up over the next few years.
Reviewed March 16, 2018
At a time in our life when we were burdened with financial, medical and emotional hardship, NDR explained how they could help us and made us realize that we couldn't help the situation that we were in currently and not to worry or stress going forward. Being in this position has never been where we wanted to be but due to unexpected life circumstances here we are. Lana was perfect in explaining every detail to us, we bombarded her with questions and she gladly and respectfully answered and all the while, she was pleasant and showed compassion. Iesha was also proficient and pleasant when doing the follow up call after we were approved into the program. We are hoping that the 51 months of settling this mess is as painless and pleasant as this joining experience. We are devastated to be in this position but NDR has helped to ease that burden. Thank you.
Reviewed March 16, 2018
Went over current available offers from debt collectors. Accepted all current offers and was happy with the progress that was being made to help us resolve our current debt situation. Representative was very knowledgeable and personable. He answered all my questions and was very polite and friendly.
Reviewed March 16, 2018
Excellent customer service. Clear instructions, thorough, and answered all questions. They were also efficient in their sharing of information in a short period of time. I feel confident in their ability to assist me. Very helpful in all the various parts of setting up my account.
Reviewed March 16, 2018
Excellent company and great service customer... They help me a lot in my really bad situation with credit cards. With this program I am going to be able to pay all my debts... Thank you for this program to help people.
Reviewed March 16, 2018
So thankful! I can finally see relief in sight! They made me feel comforted and like I might finally get my life back again. The team was very knowledgeable and explained everything in a very detailed manner. I would recommend NDR to anyone with debt troubles.
Reviewed March 16, 2018
So far, so good! They made it very easy to get set up and hopefully getting on the right track! I’m comfortable with the monthly payments, and they seem to want to see success! If I was to do this on my own, it would literally take forever! This way, I’m all good in about 2 1/2 years!
Reviewed March 16, 2018
It was a very positive experience. They were very through with answering my questions and assured my husband and I that we will make it out of this debt. I would happily recommend this company to my family and friends. I can now rest easy knowing that we will make it out of this debt and be able to save for a new vehicle and a house. National Debt Relief made us feel very comfortable in knowing that we were in good hands.
Reviewed March 16, 2018
Good experience, representatives need to slow down, they try to move too fast causing questions and concerns about your company, making us the customer question is this a scam or not or what are hiding trying to move so fast so we will not catch something that is said!!
Reviewed March 16, 2018
I would say that my experience was very good. Everyone I have dealt with has been friendly, understanding and very knowledgeable. Finding yourself in the position that I am in is not easy and the folks that I have dealt with during this process have been great to deal with.
Reviewed March 16, 2018
I have received only the best customer service from the first call I made inquiring about the program. Everything was explained to me in full detail, so that I could understand and any and all of my questions were answered. My mind was put at ease by the staff members that helped me and they're very professional. I feel great about making the decision to let NDR help me through this process.
Reviewed March 16, 2018
I am extremely pleased in the way NDR has been handling my account with one of my most difficult creditors. They came to an agreement to which will get my debt paid off faster! I kept getting harassing emails and letters from these creditors but now should stop.
Reviewed March 16, 2018
I am very pleased with the program. National Debt Relief has saved me from bankruptcy. They have worked hard to resolve my debt and have been very helpful and worked with me. Anytime I had difficulties making payments or needed assistance they were always there for me. Very friendly and professional.
Reviewed March 16, 2018
Both Josh and the person that handled our Welcome call were both very professional, nice and helpful with regards to this process. They were also non-judgmental with regards to our situation and very informative with regards to the details, policies and procedures for the program and were very welcoming with the entire process.
Reviewed March 16, 2018
I was able to work through this experience without any issues today. The experts I worked with were extremely knowledgeable and helpful. I was able to communicate with your staff easily. They were positive with me while I tried to work through this debt confusion.
Reviewed March 16, 2018
Spoke to Timothy in great length last night and he really explained everything to us where we could understand with no problems. It was a very hard thing for me to admit that we had gotten our self in trouble and needed help. Timothy made me feel better about the situation that we are in and that we would be able to get out of it. Thank you very much.
Reviewed March 16, 2018
I started in with National Debt in June of 2017 and already two of my five debts have been settled. When I reach out to them for anything, I always get a quick, respectful, informative response. I am very pleased with the progress and have no regrets for joining in.
Reviewed March 16, 2018
My rep has been a good person to work with. He explained all of the information and went over everything with me. He has been helpful and understanding. He explained about the fact that my credit score will take a hit from this and to have patience while going thru this process. I look forward to success with this process.
Reviewed March 16, 2018
Joshua ** and the Representative we spoke during the Welcome Call was very helpful and addressed all our concerns/questions during the application. The customer service are excellent. We hope to get out of debt after 4 years. Thank you so much for helping us. Keep up the good work guys.
Reviewed March 16, 2018
I was scared when I started, but everything is going good. I am finally starting to relax. It is good to have such knowledgeable people to take of this matter for me. They have kept me informed the whole time. I would recommend National Debt Relief to anyone.
Reviewed March 16, 2018
Mr. ** was great during the enrollment process. He was so patient and made sure my questions was answered; Mr. ** welcome me to your company and made sure I understood the process fully. I am so grateful that I decide to do this finally and get my credit on track and stop being burden with debt. Thanks.
Reviewed March 16, 2018
I'm so happy and thankful with National Debt Relief for helping me clear this account in such a short time and informing me about it. Much appreciated. I can't wait to hear more good news with my other pending accounts. Thank you so much again.
Reviewed March 16, 2018
I had a very pleasant experience with both representatives I spoke with. They were informative and patient with me in explaining all the details of your program. With your help I feel confident that my debt will no longer be an issue.
Reviewed March 16, 2018
The whole process from the beginning to the welcome call was very good and informational. They were both very nice and helpful and explained everything to me without leaving me with any questions or concerns about anything. I feel comfortable and feel it was a good experience and I look forward to working with you. Thank you for your help.
Reviewed March 16, 2018
My experience with National Debt Relief has been great. Everyone is friendly and professional, they made me feel at ease in this stressful time. I appreciate getting the help. The welcome call the next day was helpful to me, because I needed the refresh. There were a few things that I thought I understood and it helped become clear. If I know of anyone needing help I will gladly refer them to National Debt Relief.
Reviewed March 16, 2018
National Debt Relief has help me to lower my monthly payments. They have also helped me get lower settlements on what I owe. They always keep me informed of offers. Their website is very easy to use. And when I’ve had hardships, they worked with me And help me continue on my path to becoming debt-free. I highly recommend them!
Reviewed March 16, 2018
Everyone was very professional and knowledgeable about the program. They made me feel at ease and explain the process clearly. I hope all goes well in the end and my creditors negotiate my debt successfully. I would recommend someone for the program.
Reviewed March 16, 2018
I am despondent by my experience with NDR. I have seen very little movement in my 8 months with the program and after losing my job called in to discover that of the over 5000.00 I had paid into program so far only one creditor had been paid $300 and the rest of the money had been taken by National Debt Relief. I am incredulous. YOU KEPT 97% OF MY MONEY I had been sending? I was financially devastated when I came to you and now I am ruined. I will be pulling out of the program permanently and I have filed a complaint with the BBB. This is not right. Do you have a conscience?
Reviewed March 16, 2018
The guys I talked to answered every question I had, explained everything perfectly to where I only had a couple questions, were very friendly and I could tell just by talking to them that their goal was to help me out.
Reviewed March 16, 2018
It's difficult to deal with knowing that you're in debt and everything is hinged on you making the right decision to have this burden lightened. Each time one of my accounts is closed or an agreement is reached between on of my creditors, National Debt Relief associate execute their tasks with such sensitivity and professionalism it makes me have one less thing to worry about. Above par excellence customer service!
Reviewed March 16, 2018
It's only been 1 month and already I have had a settlement and can see that there are more in the works. I also like that even though I missed the phone call about the settlement, I was simply able to accept it via the email that was sent to me.
Reviewed March 16, 2018
After drowning in debt for so many years and not wanting to claim bankruptcy National Debt came to the rescue. We weren’t making any progress to get out of debt any time soon. With only being able to make the minimum payments it just felt like a never ending cycle of bills. National Debt has taken that weight off our shoulders. The program is easy to follow and customer service is always there for any questions you might have. We are already seeing a lot of progress in 4 months to being debt free. If bankruptcy isn’t the way you want to get out of debt than National Debt is the way to go!!
Reviewed March 16, 2018
I got what I want to be clear of my debts. The representatives works with me fast and clear explaining all the process of this program. It was very easy to go through of electronic documents, signing them. Approval was fast. Thanks for helping me out of my financial problems!
Reviewed March 16, 2018
I have had a positive experience with National Debt Relief! My representative who set me up was very patient and explained everything in detail and was cordial and very professional. I feel I will have peace of mind very soon after signing up with this company.
Reviewed March 16, 2018
Mr Glenn ** and Ms. Shadan ** were very professional and considerate while assisting me with this debt situation. They both were very patient and kind. My experience talking with them was calming. They are a great asset to your company by the way they work with people under stress and hardship.
Reviewed March 16, 2018
My rep was amazing, Tiara **, and explained the entire process perfectly. I haven't even made my first payment yet, but am already feeling the weight off my shoulders! This program is going to change mine and my family's lives for the better. I have already referred a friend as well.
Reviewed March 16, 2018
I am glad to have them work to help me clear my debt. I finally can breathe. It is hard to know how to work with creditors, you try and try to get things worked out on your own and it is too overwhelming. It makes your life much easier with help and having someone organize it for you.
Reviewed March 16, 2018
I am hoping for the very best. I have heard great things about NDR. I am taking the first steps to making a better future for myself my children do National Debt Relief. I was at my wit's end after divorce and I'm hoping I can be one of those recovery stories.
Reviewed March 16, 2018
Thank you so much! I am so appreciative and thankful. I felt hopeless and scared that I would be unable to get out of debt and now I feel hope. I appreciate how kind and professional each person has been I talked with. They made me feel calm, encouraged, and saw the positive in a very difficult situation. I felt no judgment and that is rare today in dealing with situations that can cause people to feel a lot of shame. Thank you for being kind and helping me in this process.
Reviewed March 16, 2018
I would recommend family etc. The service is great. They walk you through everything. I am happy and will keep my end of bargain. I am relief wow. Well I want to say thanks for the help. God is good. I kept praying still praying and will continue praying. Thanks again.
Reviewed March 16, 2018
I've just started this process, and I'm very happy with the concise and easy to understand rules of the program. Thank you for helping me. My bank wouldn't give me a loan to help with my debt. I was approved almost immediately.
Reviewed March 16, 2018
Completely satisfied. Calls are fast and people are very nice and answer all my concerns. Would do this again! I losted my husband and my daughter losted both her legs. I didn't know where to go with all my bills! I saw a ad about National Debt Relief and my prayers were answered. Thank you National Debt Relief!
Reviewed March 16, 2018
Great service and legal explanation, my doubts were responded and I feel better right now and with some kind of peace of mind, I never thought this would be a great option, but now I know it is. Teddy was the best going thru all the legal documents with me and really patient with my questions.
Reviewed March 16, 2018
I was treated with respect and courtesy by Orion **, who was very helpful throughout the process. He answered all my questions thoroughly and made sure I understood the process at every step of the way. In addition, Karen, who called me later for the final review, was also very professional and helpful.
Reviewed March 16, 2018
The agent was efficient and clear, he explained everything in detail, he answered my questions and assured me of a smooth and painless transition to getting my debt settled. I was very pleased and excited. I would recommend this service to my friends.
Reviewed March 16, 2018
I was making high monthly payments for a credit card and a loan that I had out and it wasn't doing anything. I was throwing money away. National Debt Relief was helpful and they were able to get the ball rolling pretty quickly. My accounts weren't delinquent, but we had to let them go delinquent before any settlements could be made. I've been with them for about three years and I've settled my first one for 50% which was around $3,000. And right now, I'm working on my second settlement of over $11,000. So I've paid about a third of what I would have paid to get it done on my own. And I would be debt-free by December 31st.
The only downfall I had with the program was when I ran into hardships and there really wasn't any room to budge. I've ran into a couple of situations and my payments were almost $400 a month. I tried to get those knocked down, but National Debt Relief said there was really not much they can do about it. They should be able to work out more realistic payment options if something happens. But other than that, it has been great. They worked with me and did what they could.
They are pretty on top of everything and their communication impressed me the most. They kept in touch as soon as the settlements go through or when they're negotiating a settlement. As soon as they got off the phone with the creditors, they called me right back to let me know what the situation was and then followed up and sent emails, and then set out my payment schedules. Working with National Debt Relief has been a big sigh of relief. They dealt with everybody, and they took the weight off of my shoulders.
I recommend National Debt Relief to my wife and she tried entering a little bit more debt than I had, but they were unable to help her. The quotes that they gave her were more than what she was paying out right now to the creditors. That put a bad taste on my mouth. I wouldn’t talk as highly of them as I did before I saw how they handled my wife’s situation.
Reviewed March 16, 2018
My mother was struggling financially. So I was trying to take her under my roof and financially help her out at the same time. I got caught up with some bills and that made me reach out to National Debt Relief. I spoke to someone on the phone and they pretty much walked me through. They went over what debt I have and then I gave them all the information, and they took it from there.
They gave me a flat rate of what I'd pay a month but it was really on me. If I couldn't afford it that month, I didn’t pay it. But then, I'd have less money there and then my debt gets resolved less quickly. It was very good and flexible if I was having trouble paying it. Also, the cost a month was a lot better than what I was paying at the time.
So far, I had five open cases and two of them already closed. It has definitely helped me with my financial burden. I was not stressing out every month to get those bills paid and even if I pay them, it's even not really going down. Their rep was also very helpful, explained everything and answered all my questions. I also love the fact that they don’t take your fee until everything is paid off.
Reviewed March 16, 2018
I had one credit card balance and I was paying a little bit more than the minimum. And it was like a disease because I was paying that for six years and it was very overwhelming for me. When I decided to consolidate my credit card, I went through the internet and I looked for the 10 best consolidation company, and I found National Debt Relief. They fought for really good settlement on my credit card and they were very professional, explicit and helpful. I’m very satisfied with the work that National Debt Relief is doing. So far, my experience is very positive and everything is working out. And hopefully next year I’ll be down with my debt. National Debt Relief is definitely a big agency who can handle in the best way all the debts that somebody can have. They negotiate very well.
Reviewed March 15, 2018
We were very apprehensive at first, but after speaking with Eric ** and Tameka ** our representatives, we felt a relief from our credit debt crisis when we were approved for the program. We were overwhelmed with a lot of medical and loss wages in 2017. We were forced to utilize our credit cards to survive. We were not aware of how much damage was done until we realize that our income was less than our debt. This program will help us avoid bankruptcy. Thank you for helping us thru our financial hardship. Thank you Eric and Tameka for your thoroughness with explaining everything, your patience with us and the overall customer service. We look forward to working with you and appreciate all that help you've given us.
Reviewed March 15, 2018
The gentleman I spoke with was very courteous and knowledgeable. I felt very comfortable speaking with him about my situation. The process was easier and much less painful than I anticipated. I would definitely recommend National Debt Relief to a friend without hesitation.
Reviewed March 15, 2018
I have had an awesome experience with this business. I am kept up to date on any new changes. Going with this business has helped me tremendously! I thank you all for the hard work helping me through my debt.
Reviewed March 15, 2018
I am extremely excited to see the results as they happen. I will be even more excited to see more positive results in the future. Thank you very much for y'all's delivery in my case. I will be telling all my friends.
Reviewed March 15, 2018
I’m very happy with the service. They took the time to explained everything to me. Made me understand everything. I’m confident with the service I am going to be receiving. I will tell any of my friends and family if they need help to use National Debt Relief.
Reviewed March 15, 2018
Your Representatives are very kind. They make you feel like a human being and not scum for reaching out for help. When I got done I felt relieved not like a failure. Thanks to Kin **. And my follow up call they made me feel like it's as, "How ya doing," not like, "Hey poor girl. You want some money?" I will definitely refer friends, family or anyone else I know struggling with debt. Thanks again.
Reviewed March 15, 2018
I just started the process of resettling with NDR. I was skeptical but my agent Brian and his supervisor Mike have both been so awesome. They listen and answer questions and always keep in touch. I'm confident they'll be able to help me as we move forward.
Reviewed March 15, 2018
Everything was easily explained to me and I feel like this will be handled and my credit will soon be good again. Both representatives were great, very friendly, and made me feel like everything is going to be okay. I was nervous about doing this but hoping everything comes out great and all my debts will be taken care of.
Reviewed March 15, 2018
Everything was proceeding apace, Customer Service couldn't have been better -then I saw some very disturbing information about financial problems people had been having with GCS which resulted in legal action as recently as 11/2017. I was offered an alternative solution by NDR, my money was refunded promptly by GCS, all well and good! Then a little over a week later, GCS made an UNAUTHORIZED debit to my account on a completely random date, it is still not refunded and I have had ZERO response from either company... except for receiving a WELCOME PACKAGE AGREEMENT from GCS on FRIDAY!!! Still no response from NDR EXCEPT for automated responses they have received my inquiries and that a payment is due on 3/21!
Reviewed March 15, 2018
Had an amazing experience throughout the entire process. Very knowledgeable about what to do regarding credit debit help. Anytime I had a question or needed help the team was always quick to offer assistance. They helped me get through a rough time. Thank you very much for all the help.
Reviewed March 15, 2018
Amazing service and help, I am glad to start this journey and finally settle all my debts and get financial relief! I want to thank everyone that helped and explained the process to me, very straightforward. I plan to pay this off sooner than later.
Reviewed March 15, 2018
I'm glad that I discovered National Debt Relief. Didn't think it was a good idea at first but I'm confident now that things are beginning to come together. NDR answered all of my questions about the program in a very professional manner and understanding. Thank you NDR.
Reviewed March 15, 2018
Ani ** was amazing to work with. She's very personable and listens to what you have to say. The whole experience in general was pleasant. A huge weight has been lifted, I now have peace of mind and this feels amazing!!! Mahalo Ani, I APPRECIATE YOU!!!
Reviewed March 15, 2018
I was very grateful to learn that my Lowe's account was paid off recently. It has been difficult getting hundreds of phone calls and letters from them. The individuals from Lowe's that kept calling did not seem to understand that I had an account with National Debt Relief and wanted to pay off this account.
Reviewed March 15, 2018
Very very helpful and kind. Made things very clear... and so very understanding to fears and stress I had before calling... Gave me hope again... Made this very hard choice go much smoother than I ever thought it would or could.
Reviewed March 15, 2018
Extremely Friendly, very Professional, and you all answered all my questions thoroughly. You all really made this process smooth. Although making the call was hard, first steps are, you all removed the stress immediately. Looking forward to being debt free and you made me confident that I have made the right decision and have chosen the right company to help me.
Reviewed March 15, 2018
Whenever I have spoken with anyone from National Debt Relief, they are always very polite and prompt. I have no complaints when it comes to the customer service. I always feel that they typically have my best interest at heart.
Reviewed March 15, 2018
The service I received was excellent. Everyone I spoke with had my best interest in mind. All my questions were answered in a timely manner. I look forward to working with everyone in National Debt Relief to settle my debt.
Reviewed March 15, 2018
I had a very positive experience with Joel ** and then with Ronald **. I talked with Joel earlier in the week to see if I could get help and relief from my debt due to medical bills. I wanted time to think about it and we arranged for him to call me this morning at a set time. His call was very prompt and he walked me through the entire procedure. Thankfully I was accepted and after completely most of the paperwork I talked with Ronald **. He also was extremely helpful and thorough. I had called one other agency prior to NDR and without asking for much detail at all she said they probably couldn't help me. Joel asked me for specifics and immediately thought I had a good possibility of being accepted. NDR has the best rating and I would highly recommend them to anyone. I feel like I finally have something I can manage and resolve this debt.
Reviewed March 15, 2018
Loved my experience with National Debt Relief. I never thought I’d be done with all of it but with their help not only was I done with it a lot less than I owed but unexpectedly even less time than predicted!
Reviewed March 15, 2018
I was terrified in the first place to admit that I needed help. Olga and Christina were so helpful in making me feel at ease with this whole process. I am so thankful that I chose to call and I got the chance of having two very incredible ladies to talk with and answer all my questions.
Reviewed March 15, 2018
I have listened to other companies offering debt management. This is the best!!!! I strongly recommended... Thank you guys... They managed to reduce my debt and completed to improve my credit line. It took 3 years and now we are debt free.
Reviewed March 15, 2018
Great experience so far. My debt is going down. I’m excited about that. Thanks for all the help, don’t think that I could do it on my own. I have peace of mind know that I’m in great hands. Looking forward to the day when I will no longer be in debt.
Reviewed March 15, 2018
Everyone that was of assistance to me was very helpful and informative. Dairy was the most helpful and made me feel at ease with the way she explained the program to me and helped me through the process. I would highly recommend a friend or family member to use this program.
Reviewed March 15, 2018
I am satisfied with the representative that handled my case. He was very professional, and informative, and answered the questions I had concerning how this process works. There were some areas I was worried about, but he reassured me the positive in the end.
Reviewed March 15, 2018
Whenever I have been on the phone with someone, they have always been super friendly, responsive and willing to listen all the way through prior to giving their input. Always ok with repeating themselves and re-explaining certain benefits. So far no complaints.
Reviewed March 15, 2018
I was guided and helped through what I consider a painful process of not being able to keep up with my debt. I was met with courtesy and respect and did not feel like a low-life who didn't want to pay her bills. All of my questions (even the stupid ones) were answered so that I completely understood what was happening. It will be nice to be able to sleep again.
Reviewed March 15, 2018
The process was made simple by qualified staff. They were thorough and patient. I would highly recommend National Debt Relief to anyone who buried in debt and can find no other way out. To the staff of National Debt Relief, Thank You so much for helping me find a light at the end of the debt tunnel.
Reviewed March 15, 2018
I am very satisfied with the professionalism and information from this company so far. I am in the beginning stages of the process and have received excellent service. The process has been explained to me both verbally and in writing and has covered all the bases.
Reviewed March 15, 2018
From the very first contact I felt I had made the right decision to reach out to National Debt Relief. They have made an impossible, stressful situation seem like there may be some light at the end of our tunnel.
Reviewed March 15, 2018
The kind souls that helped me make this difficult decision made it as pain free as possible. They were extremely kind, patient and helpful. They strive to make certain you understand the entire process. I would definitely would recommend NDR to a friend.
Reviewed March 15, 2018
My Experience with National Debt Relief was very exceptional. The representative was very professional and consistent. He went over every detail and explained it thoroughly. It’s nice to know that programs like this can really put your mind at ease. I would recommend anyone for this program...
Reviewed March 15, 2018
Great consumer service. Very professional, attentive, and knowledgeable. The reduction on my credit card bills are phenomenal. I wish I would have contacted them years ago. I have recommended this service to a couple of ppl. Continue your services I would still be in tremendous debt and financial hardship if I didn’t accept their offer, to sign up with their program.
Reviewed March 15, 2018
Thanks to NDR for helping us get out of debt within 5 months 4 debts are taken care of!!! What started out as an amount we couldn’t handle after losing my job we turned to NDR and they are doing a great job.
Reviewed March 15, 2018
He was very nice, very respectful. I understood everything he said and if I did not he repeated it with no problems. I will tell anyone who needs this service. I want to thank National Debt Relief for the help.
Reviewed March 15, 2018
NDR works really hard to provide great service, you can tell that is important to them, which I appreciate as it makes up for the several times, I have unfortunately gotten conflicting information about the status of my account, progress on matters or just simply how certain processes were handled. It has been very frustrating at times because this establishing a debt free life for sake of family and betterment of our lives is a top priority for me and I'm sure many other customers, so you want to know you are good hands.
What I have appreciated though, is that if something does go wrong, get mixed up, I have been elevated to higher management or staff that have worked diligently to resolve the matter and ensure I understand exactly what has and will be done. It restores my confidence and tells me they are truly passionate about what they do and take their services seriously because at the other end of each account on real human beings, like me, struggling to get back on our feet for several different reasons some of which we couldn't control and look to company's like NDR to invest our trust to help us get there. I would say some of the lower staff members may need to better trained to provide consistent and proper information to avoid confusion and escalations, but Management has been excellent and have restored my confidence. In the end, we all make mistakes work, life, (person you choose to marry), but its how you rectify it that matters most in the end and NDR goes all the way to do just that. I really really appreciate that!
Reviewed March 15, 2018
Finding yourself in a situation where you need this kind of help is stressful to say the least. National Debt Relief covers all the bases and makes it as painless as possible. The woman I worked with was compassionate, understanding and very supportive. She was a jewel at a dark time in my life. I am exceptionally grateful for NDR and their support and assistance in getting me out of debt while saving me money. Thank you!
Reviewed March 15, 2018
Kim was amazing!! Very thorough, informative, and patient!! I am very excited to see how this all plays out and I am looking forward to financial freedom!! I can begin to explain the amount of stress relief that I already have!!
Reviewed March 15, 2018
Bad, got bounced around from person to person and put on hold way too long and the people I spoke to were unable to help or knew very little. Had to repeat myself multiple times and could not get clear answers.
Reviewed March 15, 2018
I admit, I was skeptical about trying this company out. Only heard of them through a mailer. Did some research to find out the company is legit and registered with BBB. After only a few calls and great customer support, was explained in detail what they do, how it helps, what happens throughout the process, and every next step. Was approved the same day I called in and called back when they said they would call back. Everything is going according to what I was explained. This is great. For the first time in I can't even tell you how long, I'm not worried about how I'm ever going to pay my debt.
Reviewed March 15, 2018
Both representatives I spoke with were very clear about the intentions of this program and answered all my questions. The phone calls were as quick as possible and I was glad most could be done through email. Both were very friendly and easy to understand.
Reviewed March 15, 2018
The staff was very thorough in their explanations and answered all of my questions to a complete understanding. Although the phone calls seemed long, the time spent is necessary in explaining the benefits and the short term consequences of debt relief.
Reviewed March 15, 2018
Very positive experience. Everyone I spoke to was very helpful. The experience was broken down to a t and I would definitely recommend anyone to use this program. Set up was fast and easy and was finished within minutes after the final call.
Reviewed March 15, 2018
I was overall satisfied with the service that I received until I was served with a subpoena for court due to non-payment of one of the creditors that NDR was supposed to be working with. I now am having to make payments to an attorney to keep from having to go to court. I mailed letters to all of my creditors stating that I have a debt consolidation program through NDR as requested by my account specialist. I have sent emails to my account specialist in regards to what else I need to do and have not received a response.
Reviewed March 15, 2018
The customer service representative talked with their supervisor to work out details so that one of my creditors could be paid without raising the amount going into my account and took the time to explain all the details to me.
Reviewed March 15, 2018
They explain it in a clear and concise manner the objective of debt consolidation program. They asked throughout the process if we understood. If we didn’t, they took the time to explain it. It was a good overall experience considering the reason you are signing up for the program.
Reviewed March 15, 2018
Agents were courteous, precise, and professional. Information was explained in detail, Questions were answered carefully to maximize understanding. I believe this is the perfect program for me and I look forward to the day that I am debt free. NDR has promised me that they will do their part, if I do mine, to make that happen, I believe them!
Reviewed March 15, 2018
As of date I have had a great experience with National Debt Relief. All people involved have been very helpful with the process of consolidating my credit card debt. I find the monthly payment much easier than paying multiple credit cards and after 4 months I'm seeing action being taken. I would recommend this to anyone who has gotten in over there head with debt or had a change In family situations that we can't control.
Reviewed March 15, 2018
When I decided to go to National Debt just the welcome call was enough to just amaze me! They truly care about you and what’s best for you! Unfortunately I did not stay with the company due to a very aggressive debt I had so I had to file bankruptcy. I would highly recommend them to others! Very sweet people. Easy to speak to and you can get in touch with them super fast!
Reviewed March 15, 2018
Thank you for helping me with my debt issues. Look forward for best results. I had a lot of questions and Frank ** was real informative and patient with me. I'm not very computer savvy so I'm sure I'll be using the 800 number. Thanks again.
Reviewed March 15, 2018
I have only just started this process, but so far everyone I have talked to from NDR has been polite, helpful, and not only have they answered all my questions, they offer additional information as well. I like the way each person has asked me if I understand the information and if I need further explanation...
Reviewed March 15, 2018
The folks at NDR have been very thorough, to say the least. From the minute I reached out to them online they have been extremely helpful and seem very dedicated to helping me. Their communication via email and phone are like almost nothing of seen from any institution in the past. Thanks.
Reviewed March 15, 2018
Everyone was very nice and extremely helpful, answered all my questions and put me a little more at ease with the whole situation. I had a lot of questions and both were extremely patient with me. They called when they said they would and so far I’m happy with the process.
Reviewed March 15, 2018
Very nice and patient with me. I feel They answered all my questions and concerns efficiently and with kindness. They worked quickly and were upfront and honest about all parts of the agreement. Both representatives I spoke with were easy to talk with and flexible.
Reviewed March 15, 2018
The experience has been exceptional and very professional. I am very pleased with the service that I have been given. My initial consult with the NDR representative was reassuring and informative. Kyle never failed to contact me when I had questions and supplied me with all the information I needed.
Reviewed March 15, 2018
The response and promptness was quick and I was able to get approved with the program. I am very pleased and so far satisfied and hoping the end results to be positive for me. Satisfied with the knowledge within the representative in the program.
Reviewed March 15, 2018
I had a liver transplant last year and it was so sudden. I was in Hawaii and they just threw me on an air ambulance and flew me to the mainland. I had no idea what was financially going on at home and when I came back, there was just too many past due stuff all over the place. I didn't think I can go back to work for another two to three years because of the recovery time and all these tests and evals to make sure that I'm okay. In the meantime, I'm living off of pensions and the bottom line was to not be stressed during this time period of recovery from the surgery. Being in a financial bind is stressful and I needed help. I remembered looking at National Debt Relief's website at one point. I never got back to it until then and I asked them if they could help me. With my condition at that time, they were like a prayer answer. They were my miracle.
They put you on a plan and they don't tell you how much it's gonna cost you later on, but everything is working out really well. The service is so outstanding and I cannot believe how reasonable the cost is. I was expecting more. They're really looking to where you are at right now, what you can handle and what your needs really are and they work around that. I really appreciate it, mostly their understanding with my medical issues. Most of the time, people will just stop everything but they're so accommodating to adjust so that they can help me meet my needs. We work together really well and to me, that is the most important.
It was so fast and easy, I couldn't believe it. They took care of it and tried to make sure I could fit it into whatever budget I had. Sometimes, unexplained medical expenses come up and I either forget about the monthly payment or can't make it, but they're so quick to adjust. They make sure that everything is okay and one financial institution got resolved. They took a big load out of me and I could breathe, relax and not worry about how I'm gonna pay people and what unexpected medical expense I was gonna look forward to once the dust settles. It's easy to understand the program and they're easy to get a hold of to make contact with if something happens. I have shared National Debt Relief with other people.
Reviewed March 15, 2018
The amount of my debt was steady building up and my age is going up, and one has got to go down. National Debt Relief was the first one that reached out to me, so I gave them a call and Sai, the first person I spoke to, came from the same country I did. Because I didn't see anyone on the phone, but I have someone from my country then I had a little trust and I stuck with them. The program seems to be working fine so far. Two of my debts are accomplished already, but I wish it could have been done faster. I also wish I knew about them before. I'm in my fifth month since starting and the debt relief negotiator called me a couple of times. Most of times, he called when I was at work and I told him I trust that the program is going fine. Then a couple of times, I've stayed up at home, went in the computer and look over a few things. And the person is doing a decent job.
While the quality service is very high,the cost got to come down. They’re calling and checking, and there was only one time that I had little disagreement and I was not too satisfied because of the individual I dealt with. But it has nothing to do with the company itself. Other than that, National Debt Relief gave me something to look forward to, that my debt is going to down and I'd get back to the position that I can acquire what I need to acquire.
Reviewed March 15, 2018
I've been dealing with 12 heart attacks over the last 15 years. So, I had periods where I had some significant co-pays with my insurance companies. I also had periods where I haven't been able to work. I have a medication that costs me $998 a month out-of-pocket and that was just one heart med and I got 12 stents in. I researched and National Debt Relief was very ethical. When I made the phone call, they were very helpful. They were in touch with me right away and followed through the next day.
Their reps were wonderful. They listened and got back with me. If they say they're going to call, they call. And every time I called, they answered my questions. They've been very progressive in working with me. I've been short a couple of times on payment for various reasons and they worked with me on that. Once, I skipped the payment completely. NDR's service is excellent. Working with them has impacted my life very positively. My phone doesn't ring off the hook.
Reviewed March 14, 2018
So far my interactions with staff at NDR have been professional and prompt. All questions were answered fully, everything was explained - highlighting important sections to be aware of. Documents were easy to understand and the entire process was very easy.
Reviewed March 14, 2018
The National Debt Relief employees were respectful and kind. I found that both employees were extremely knowledgeable about the information they delivered. They made me feel confident about my participation in the program. After successfully enrolling in the program and hanging up the phone, I felt like a weight was lifted off my shoulders. I feel hopeful about my future.
Reviewed March 14, 2018
I was stuck with interest paying minimum fees and still wouldn’t get out and I would stop eating just to pay my bills on time. But now it took a toll on me and they helped me get rocks off my back thanks to them. (:
Reviewed March 14, 2018
Everyone has been very helpful with this process. During a stressful time National Debt Relief has been great. Starting with Brandon **, very nice and informative on all aspects of the program. Answering all questions in a timely manner. Welcome call was also very quick, and helpful. Just a great team all around.
Reviewed March 14, 2018
My experience with National Debt Relief was amazing. They were very thorough and knew which option for me to choose to resolve my debt. I would definitely recommend them to anyone I know that needs help in resolving their debt.
Reviewed March 14, 2018
We were so stressed out from worry, and now thanks to NDR we can breathe again! Very professional! We had worked so hard to pay our bills, but fell into hardship! I will definitely tell everyone about this program. Very good experience!
Reviewed March 14, 2018
I would highly recommend National Debt Relief as a qualified company to turn to in a time of financial hardship. I had reached a point where I was drowning in debt and needed an assist to help pull me out. National Debt Relief was the hand I needed to help me get back on track financially. They negotiated with my creditors and were able to reduce my debt by almost half of what I owed! That relief was a huge weight off my shoulders! They've worked with me every step of the way, and I am very pleased with their company. Thank you NDR! You guys ROCK!
Reviewed March 14, 2018
Everything was easy to understand and the help I received over the phone was all I needed to make my choice. I would definitely recommend to anyone with credit card or consolidation load debt. I look forward to progressing through the program and becoming debt free.
Reviewed March 14, 2018
My experience talking to them was wonderful. Everyone was so polite and helpful. I cannot say how good it makes me feel. I am grateful for the way I was treated by the employees I talked to. I truly appreciate Mr. ** and his professionalism and kindness he showed me during our call.
Reviewed March 14, 2018
Contacted National Debt Relief because I was in real financial debt. My representative Jonathan was wonderful and made me feel positive about my decision. My welcome call from Nicole was pleasant as well. I look forward to working with National Debt Relief.
Reviewed March 14, 2018
I have just started my program with National Debt Relief. I have not even made my first payment yet, however so far this company seems to know what they are doing. Customer service so far is great and they seem to want to help...
Reviewed March 14, 2018
I really appreciate the professionalism from both gentlemen that helped me get enrolled. They were extremely helpful, explained everything thoroughly and took their time acquainting me with the program. Everyone I have been in contact with are very polite and I recommend this company to anyone.
Reviewed March 14, 2018
I am unable to print so I still have to sign by printing at a store. Due to the patience of your staff they stuck with me to use my minimal computer skills. l finally was able to complete form. My anxiety level was12 out of 10 that helped me to finish... this.
Reviewed March 14, 2018
Very professional, Well explained and Courteous. They make you feel at ease. They walk you through step by step. The process is very easy. They are there for you. I would recommend this to anyone that is in trouble financially.
Reviewed March 14, 2018
Since being with NDR it has been a welcome relief to me and everyone has been very professional and helpful in every way. Today you guys settled one of my largest headaches and I would recommend your company to anyone.
Reviewed March 14, 2018
The representative was very helpful and patient! I had several questions and they were answered. I feel that I am on the road to debt relief and less stress. I have changed all of my accounts to NDR address/phone number and I’m moving forward.
Reviewed March 14, 2018
Been very helpful with getting me back on track with my financial situation I'm currently in. Would not have been able to do what they have done for me. I will recommend using the service to anyone who needs it.
Reviewed March 14, 2018
Geetu ** was a very friendly person, and explained things very well, I was very uneasy about this program, but Geetu explained the benefits of the program, and I feel better about going forward. John ** from amone.com, recommended me to National Debt Relief.
Reviewed March 14, 2018
I am slowly getting out of debt. Thanks to National Debt Relief. I can finally lose some of stress and focus on health issues. They have called creditors and resolved debt. My biggest stress are some collectors who keep calling.
Reviewed March 14, 2018
Andrew ** was very informative and understanding. He made me feel like I can really turn my life around. I am grateful for the opportunity to have worked with him. Also the gentleman I spoke with too also was very helpful. Thank you.
Reviewed March 14, 2018
I just signed up with NDR to help get me out of debt. So far, my experience has been great. Everyone that I spoke with explained all the terms of the program so it was easy to understand. The process did not take as long as I thought it would and I felt very confident after all the paperwork was signed and submitted. I so want to be debt-free... Can't wait!!
Reviewed March 14, 2018
Everyone very helpful, explained everything very well, always asked if I had any questions. Looking forward to working with you, to helping us get back on our feet. Was willing to work around my pay schedule because of being paid by-weekly.
Reviewed March 14, 2018
This has been a very good experience. The people treated me with respect. They were both very helpful and knew how to handle the forms and how to explain everything that need to be done. Also in a very timely manner.
Reviewed March 14, 2018
Mr. Lonnie ** Are very helpful details and clearly explanation helping me understand how it work and when I might will face and how the National Debt Relief will helping on all legal action. Looking forward to fix my own problem and thanks for the good service.
Reviewed March 14, 2018
National Debt Relief was professional, informative, and considerate of my situation. At no time was I uncomfortable and if I had a question, they went out of their way to explain. I would highly recommend this service to anyone that does not know what to do with their unsecured debt and feel they have no way to get out.
Reviewed March 14, 2018
We made the decision to seek help from National Debt Relief. We were very nervous but they made the process easy and outlined everything for us. I am very happy with the customer service and I am excited to be on the path to credit recovery.
Reviewed March 14, 2018
They were quick, attentive, and helpful! Matthew was extremely understanding without being judgmental. My phone calls and emails were returned in a timely manner. I was made to feel that this program will work and help me out with a little patience.
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