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National Debt Relief Reviews

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Edited by: Amanda Futrell
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About National Debt Relief

National Debt Relief is one of the largest debt settlement companies in the U.S. Founded in 2009, National Debt Relief negotiates with creditors to reduce how much you owe on unsecured debts such as credit cards, personal loans, medical bills, private student loans and collections. It offers personalized plans to help you resolve debt, along with support from dedicated debt specialists.

Visit www.nationaldebtrelief.com
Pros
  • Free consultation with debt coach
  • Free debt relief quote
  • Numerous accreditations
  • Professional and responsive customer support
  • Easy enrollment process
Cons
  • Fees can reduce overall savings
  • Not available in all states

National Debt Relief Reviews

Over 50k reviews since 2016

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    How do I know I can trust these reviews about National Debt Relief?
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    Page 194 Reviews 38235 - 38435
    Verified purchase
    Staff

    Reviewed March 15, 2018

    Ani ** was amazing to work with. She's very personable and listens to what you have to say. The whole experience in general was pleasant. A huge weight has been lifted, I now have peace of mind and this feels amazing!!! Mahalo Ani, I APPRECIATE YOU!!!

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    Customer Service

    Reviewed March 15, 2018

    I was very grateful to learn that my Lowe's account was paid off recently. It has been difficult getting hundreds of phone calls and letters from them. The individuals from Lowe's that kept calling did not seem to understand that I had an account with National Debt Relief and wanted to pay off this account.

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    StaffTransparency

    Reviewed March 15, 2018

    Very very helpful and kind. Made things very clear... and so very understanding to fears and stress I had before calling... Gave me hope again... Made this very hard choice go much smoother than I ever thought it would or could.

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    Customer ServiceStaffProcess

    Reviewed March 15, 2018

    Extremely Friendly, very Professional, and you all answered all my questions thoroughly. You all really made this process smooth. Although making the call was hard, first steps are, you all removed the stress immediately. Looking forward to being debt free and you made me confident that I have made the right decision and have chosen the right company to help me.

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    Customer ServicePrice

    Reviewed March 15, 2018

    Whenever I have spoken with anyone from National Debt Relief, they are always very polite and prompt. I have no complaints when it comes to the customer service. I always feel that they typically have my best interest at heart.

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    Staff

    Reviewed March 15, 2018

    The service I received was excellent. Everyone I spoke with had my best interest in mind. All my questions were answered in a timely manner. I look forward to working with everyone in National Debt Relief to settle my debt.

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    Customer ServiceStaffTransparency

    Reviewed March 15, 2018

    I had a very positive experience with Joel ** and then with Ronald **. I talked with Joel earlier in the week to see if I could get help and relief from my debt due to medical bills. I wanted time to think about it and we arranged for him to call me this morning at a set time. His call was very prompt and he walked me through the entire procedure. Thankfully I was accepted and after completely most of the paperwork I talked with Ronald **. He also was extremely helpful and thorough. I had called one other agency prior to NDR and without asking for much detail at all she said they probably couldn't help me. Joel asked me for specifics and immediately thought I had a good possibility of being accepted. NDR has the best rating and I would highly recommend them to anyone. I feel like I finally have something I can manage and resolve this debt.

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    Reviewed March 15, 2018

    Loved my experience with National Debt Relief. I never thought I’d be done with all of it but with their help not only was I done with it a lot less than I owed but unexpectedly even less time than predicted!

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    Customer ServiceStaffProcess

    Reviewed March 15, 2018

    I was terrified in the first place to admit that I needed help. Olga and Christina were so helpful in making me feel at ease with this whole process. I am so thankful that I chose to call and I got the chance of having two very incredible ladies to talk with and answer all my questions.

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    Verified purchase

    Reviewed March 15, 2018

    I have listened to other companies offering debt management. This is the best!!!! I strongly recommended... Thank you guys... They managed to reduce my debt and completed to improve my credit line. It took 3 years and now we are debt free.

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    Verified purchase

    Reviewed March 15, 2018

    Great experience so far. My debt is going down. I’m excited about that. Thanks for all the help, don’t think that I could do it on my own. I have peace of mind know that I’m in great hands. Looking forward to the day when I will no longer be in debt.

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    StaffProcessTransparency

    Reviewed March 15, 2018

    Everyone that was of assistance to me was very helpful and informative. Dairy was the most helpful and made me feel at ease with the way she explained the program to me and helped me through the process. I would highly recommend a friend or family member to use this program.

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    StaffProcess

    Reviewed March 15, 2018

    I am satisfied with the representative that handled my case. He was very professional, and informative, and answered the questions I had concerning how this process works. There were some areas I was worried about, but he reassured me the positive in the end.

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    Customer ServiceStaff

    Reviewed March 15, 2018

    Whenever I have been on the phone with someone, they have always been super friendly, responsive and willing to listen all the way through prior to giving their input. Always ok with repeating themselves and re-explaining certain benefits. So far no complaints.

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    Verified purchase

    Reviewed March 15, 2018

    I was guided and helped through what I consider a painful process of not being able to keep up with my debt. I was met with courtesy and respect and did not feel like a low-life who didn't want to pay her bills. All of my questions (even the stupid ones) were answered so that I completely understood what was happening. It will be nice to be able to sleep again.

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    StaffProcess

    Reviewed March 15, 2018

    The process was made simple by qualified staff. They were thorough and patient. I would highly recommend National Debt Relief to anyone who buried in debt and can find no other way out. To the staff of National Debt Relief, Thank You so much for helping me find a light at the end of the debt tunnel.

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    StaffProcessTransparency

    Reviewed March 15, 2018

    I am very satisfied with the professionalism and information from this company so far. I am in the beginning stages of the process and have received excellent service. The process has been explained to me both verbally and in writing and has covered all the bases.

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    Verified purchase

    Reviewed March 15, 2018

    From the very first contact I felt I had made the right decision to reach out to National Debt Relief. They have made an impossible, stressful situation seem like there may be some light at the end of our tunnel.

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    StaffProcess

    Reviewed March 15, 2018

    The kind souls that helped me make this difficult decision made it as pain free as possible. They were extremely kind, patient and helpful. They strive to make certain you understand the entire process. I would definitely would recommend NDR to a friend.

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    StaffProcessTransparency

    Reviewed March 15, 2018

    My Experience with National Debt Relief was very exceptional. The representative was very professional and consistent. He went over every detail and explained it thoroughly. It’s nice to know that programs like this can really put your mind at ease. I would recommend anyone for this program...

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    Verified purchase
    Staff

    Reviewed March 15, 2018

    Great consumer service. Very professional, attentive, and knowledgeable. The reduction on my credit card bills are phenomenal. I wish I would have contacted them years ago. I have recommended this service to a couple of ppl. Continue your services I would still be in tremendous debt and financial hardship if I didn’t accept their offer, to sign up with their program.

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    Verified purchase

    Reviewed March 15, 2018

    Thanks to NDR for helping us get out of debt within 5 months 4 debts are taken care of!!! What started out as an amount we couldn’t handle after losing my job we turned to NDR and they are doing a great job.

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    Verified purchase
    Staff

    Reviewed March 15, 2018

    He was very nice, very respectful. I understood everything he said and if I did not he repeated it with no problems. I will tell anyone who needs this service. I want to thank National Debt Relief for the help.

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    Staff

    Reviewed March 15, 2018

    NDR works really hard to provide great service, you can tell that is important to them, which I appreciate as it makes up for the several times, I have unfortunately gotten conflicting information about the status of my account, progress on matters or just simply how certain processes were handled. It has been very frustrating at times because this establishing a debt free life for sake of family and betterment of our lives is a top priority for me and I'm sure many other customers, so you want to know you are good hands.

    What I have appreciated though, is that if something does go wrong, get mixed up, I have been elevated to higher management or staff that have worked diligently to resolve the matter and ensure I understand exactly what has and will be done. It restores my confidence and tells me they are truly passionate about what they do and take their services seriously because at the other end of each account on real human beings, like me, struggling to get back on our feet for several different reasons some of which we couldn't control and look to company's like NDR to invest our trust to help us get there. I would say some of the lower staff members may need to better trained to provide consistent and proper information to avoid confusion and escalations, but Management has been excellent and have restored my confidence. In the end, we all make mistakes work, life, (person you choose to marry), but its how you rectify it that matters most in the end and NDR goes all the way to do just that. I really really appreciate that!

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    Staff

    Reviewed March 15, 2018

    Finding yourself in a situation where you need this kind of help is stressful to say the least. National Debt Relief covers all the bases and makes it as painless as possible. The woman I worked with was compassionate, understanding and very supportive. She was a jewel at a dark time in my life. I am exceptionally grateful for NDR and their support and assistance in getting me out of debt while saving me money. Thank you!

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    StaffTransparency

    Reviewed March 15, 2018

    Kim was amazing!! Very thorough, informative, and patient!! I am very excited to see how this all plays out and I am looking forward to financial freedom!! I can begin to explain the amount of stress relief that I already have!!

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    StaffTransparency

    Reviewed March 15, 2018

    Bad, got bounced around from person to person and put on hold way too long and the people I spoke to were unable to help or knew very little. Had to repeat myself multiple times and could not get clear answers.

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    Customer ServiceTransparency

    Reviewed March 15, 2018

    I admit, I was skeptical about trying this company out. Only heard of them through a mailer. Did some research to find out the company is legit and registered with BBB. After only a few calls and great customer support, was explained in detail what they do, how it helps, what happens throughout the process, and every next step. Was approved the same day I called in and called back when they said they would call back. Everything is going according to what I was explained. This is great. For the first time in I can't even tell you how long, I'm not worried about how I'm ever going to pay my debt.

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    Customer ServiceStaffTransparency

    Reviewed March 15, 2018

    Both representatives I spoke with were very clear about the intentions of this program and answered all my questions. The phone calls were as quick as possible and I was glad most could be done through email. Both were very friendly and easy to understand.

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    Customer ServiceStaffTransparency

    Reviewed March 15, 2018

    The staff was very thorough in their explanations and answered all of my questions to a complete understanding. Although the phone calls seemed long, the time spent is necessary in explaining the benefits and the short term consequences of debt relief.

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    Customer ServiceStaff

    Reviewed March 15, 2018

    Very positive experience. Everyone I spoke to was very helpful. The experience was broken down to a t and I would definitely recommend anyone to use this program. Set up was fast and easy and was finished within minutes after the final call.

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    Customer ServiceStaff

    Reviewed March 15, 2018

    I was overall satisfied with the service that I received until I was served with a subpoena for court due to non-payment of one of the creditors that NDR was supposed to be working with. I now am having to make payments to an attorney to keep from having to go to court. I mailed letters to all of my creditors stating that I have a debt consolidation program through NDR as requested by my account specialist. I have sent emails to my account specialist in regards to what else I need to do and have not received a response.

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    Customer ServiceStaffTransparency

    Reviewed March 15, 2018

    The customer service representative talked with their supervisor to work out details so that one of my creditors could be paid without raising the amount going into my account and took the time to explain all the details to me.

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    ProcessTransparency

    Reviewed March 15, 2018

    They explain it in a clear and concise manner the objective of debt consolidation program. They asked throughout the process if we understood. If we didn’t, they took the time to explain it. It was a good overall experience considering the reason you are signing up for the program.

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    StaffProcessTransparency

    Reviewed March 15, 2018

    Agents were courteous, precise, and professional. Information was explained in detail, Questions were answered carefully to maximize understanding. I believe this is the perfect program for me and I look forward to the day that I am debt free. NDR has promised me that they will do their part, if I do mine, to make that happen, I believe them!

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    Verified purchase
    Staff

    Reviewed March 15, 2018

    As of date I have had a great experience with National Debt Relief. All people involved have been very helpful with the process of consolidating my credit card debt. I find the monthly payment much easier than paying multiple credit cards and after 4 months I'm seeing action being taken. I would recommend this to anyone who has gotten in over there head with debt or had a change In family situations that we can't control.

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    Customer ServiceStaff

    Reviewed March 15, 2018

    When I decided to go to National Debt just the welcome call was enough to just amaze me! They truly care about you and what’s best for you! Unfortunately I did not stay with the company due to a very aggressive debt I had so I had to file bankruptcy. I would highly recommend them to others! Very sweet people. Easy to speak to and you can get in touch with them super fast!

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    Staff

    Reviewed March 15, 2018

    Thank you for helping me with my debt issues. Look forward for best results. I had a lot of questions and Frank ** was real informative and patient with me. I'm not very computer savvy so I'm sure I'll be using the 800 number. Thanks again.

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    StaffProcessTransparency

    Reviewed March 15, 2018

    I have only just started this process, but so far everyone I have talked to from NDR has been polite, helpful, and not only have they answered all my questions, they offer additional information as well. I like the way each person has asked me if I understand the information and if I need further explanation...

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    Customer ServiceStaff

    Reviewed March 15, 2018

    The folks at NDR have been very thorough, to say the least. From the minute I reached out to them online they have been extremely helpful and seem very dedicated to helping me. Their communication via email and phone are like almost nothing of seen from any institution in the past. Thanks.

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    Customer ServiceStaffProcess

    Reviewed March 15, 2018

    Everyone was very nice and extremely helpful, answered all my questions and put me a little more at ease with the whole situation. I had a lot of questions and both were extremely patient with me. They called when they said they would and so far I’m happy with the process.

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    Staff

    Reviewed March 15, 2018

    Very nice and patient with me. I feel They answered all my questions and concerns efficiently and with kindness. They worked quickly and were upfront and honest about all parts of the agreement. Both representatives I spoke with were easy to talk with and flexible.

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    Staff

    Reviewed March 15, 2018

    The experience has been exceptional and very professional. I am very pleased with the service that I have been given. My initial consult with the NDR representative was reassuring and informative. Kyle never failed to contact me when I had questions and supplied me with all the information I needed.

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    Customer ServiceStaffProcess

    Reviewed March 15, 2018

    The response and promptness was quick and I was able to get approved with the program. I am very pleased and so far satisfied and hoping the end results to be positive for me. Satisfied with the knowledge within the representative in the program.

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    Customer ServicePriceStaffProcess

    Reviewed March 15, 2018

    I had a liver transplant last year and it was so sudden. I was in Hawaii and they just threw me on an air ambulance and flew me to the mainland. I had no idea what was financially going on at home and when I came back, there was just too many past due stuff all over the place. I didn't think I can go back to work for another two to three years because of the recovery time and all these tests and evals to make sure that I'm okay. In the meantime, I'm living off of pensions and the bottom line was to not be stressed during this time period of recovery from the surgery. Being in a financial bind is stressful and I needed help. I remembered looking at National Debt Relief's website at one point. I never got back to it until then and I asked them if they could help me. With my condition at that time, they were like a prayer answer. They were my miracle.

    They put you on a plan and they don't tell you how much it's gonna cost you later on, but everything is working out really well. The service is so outstanding and I cannot believe how reasonable the cost is. I was expecting more. They're really looking to where you are at right now, what you can handle and what your needs really are and they work around that. I really appreciate it, mostly their understanding with my medical issues. Most of the time, people will just stop everything but they're so accommodating to adjust so that they can help me meet my needs. We work together really well and to me, that is the most important.

    It was so fast and easy, I couldn't believe it. They took care of it and tried to make sure I could fit it into whatever budget I had. Sometimes, unexplained medical expenses come up and I either forget about the monthly payment or can't make it, but they're so quick to adjust. They make sure that everything is okay and one financial institution got resolved. They took a big load out of me and I could breathe, relax and not worry about how I'm gonna pay people and what unexpected medical expense I was gonna look forward to once the dust settles. It's easy to understand the program and they're easy to get a hold of to make contact with if something happens. I have shared National Debt Relief with other people.

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    Customer ServiceStaff

    Reviewed March 15, 2018

    I've been dealing with 12 heart attacks over the last 15 years. So, I had periods where I had some significant co-pays with my insurance companies. I also had periods where I haven't been able to work. I have a medication that costs me $998 a month out-of-pocket and that was just one heart med and I got 12 stents in. I researched and National Debt Relief was very ethical. When I made the phone call, they were very helpful. They were in touch with me right away and followed through the next day.

    Their reps were wonderful. They listened and got back with me. If they say they're going to call, they call. And every time I called, they answered my questions. They've been very progressive in working with me. I've been short a couple of times on payment for various reasons and they worked with me on that. Once, I skipped the payment completely. NDR's service is excellent. Working with them has impacted my life very positively. My phone doesn't ring off the hook.

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    Customer ServicePriceStaffProcess

    Reviewed March 15, 2018

    The amount of my debt was steady building up and my age is going up, and one has got to go down. National Debt Relief was the first one that reached out to me, so I gave them a call and Sai, the first person I spoke to, came from the same country I did. Because I didn't see anyone on the phone, but I have someone from my country then I had a little trust and I stuck with them. The program seems to be working fine so far. Two of my debts are accomplished already, but I wish it could have been done faster. I also wish I knew about them before. I'm in my fifth month since starting and the debt relief negotiator called me a couple of times. Most of times, he called when I was at work and I told him I trust that the program is going fine. Then a couple of times, I've stayed up at home, went in the computer and look over a few things. And the person is doing a decent job.

    While the quality service is very high,the cost got to come down. They’re calling and checking, and there was only one time that I had little disagreement and I was not too satisfied because of the individual I dealt with. But it has nothing to do with the company itself. Other than that, National Debt Relief gave me something to look forward to, that my debt is going to down and I'd get back to the position that I can acquire what I need to acquire.

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    StaffProcessTransparency

    Reviewed March 14, 2018

    So far my interactions with staff at NDR have been professional and prompt. All questions were answered fully, everything was explained - highlighting important sections to be aware of. Documents were easy to understand and the entire process was very easy.

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    Customer ServiceStaffProcess

    Reviewed March 14, 2018

    The National Debt Relief employees were respectful and kind. I found that both employees were extremely knowledgeable about the information they delivered. They made me feel confident about my participation in the program. After successfully enrolling in the program and hanging up the phone, I felt like a weight was lifted off my shoulders. I feel hopeful about my future.

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    Price

    Reviewed March 14, 2018

    I was stuck with interest paying minimum fees and still wouldn’t get out and I would stop eating just to pay my bills on time. But now it took a toll on me and they helped me get rocks off my back thanks to them. (:

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    Customer ServiceStaffProcess

    Reviewed March 14, 2018

    Everyone has been very helpful with this process. During a stressful time National Debt Relief has been great. Starting with Brandon **, very nice and informative on all aspects of the program. Answering all questions in a timely manner. Welcome call was also very quick, and helpful. Just a great team all around.

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    Staff

    Reviewed March 14, 2018

    My experience with National Debt Relief was amazing. They were very thorough and knew which option for me to choose to resolve my debt. I would definitely recommend them to anyone I know that needs help in resolving their debt.

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    Staff

    Reviewed March 14, 2018

    We were so stressed out from worry, and now thanks to NDR we can breathe again! Very professional! We had worked so hard to pay our bills, but fell into hardship! I will definitely tell everyone about this program. Very good experience!

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    Staff

    Reviewed March 14, 2018

    I would highly recommend National Debt Relief as a qualified company to turn to in a time of financial hardship. I had reached a point where I was drowning in debt and needed an assist to help pull me out. National Debt Relief was the hand I needed to help me get back on track financially. They negotiated with my creditors and were able to reduce my debt by almost half of what I owed! That relief was a huge weight off my shoulders! They've worked with me every step of the way, and I am very pleased with their company. Thank you NDR! You guys ROCK!

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    Customer Service

    Reviewed March 14, 2018

    Everything was easy to understand and the help I received over the phone was all I needed to make my choice. I would definitely recommend to anyone with credit card or consolidation load debt. I look forward to progressing through the program and becoming debt free.

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    Customer ServiceStaff

    Reviewed March 14, 2018

    My experience talking to them was wonderful. Everyone was so polite and helpful. I cannot say how good it makes me feel. I am grateful for the way I was treated by the employees I talked to. I truly appreciate Mr. ** and his professionalism and kindness he showed me during our call.

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    Customer ServiceStaff

    Reviewed March 14, 2018

    Contacted National Debt Relief because I was in real financial debt. My representative Jonathan was wonderful and made me feel positive about my decision. My welcome call from Nicole was pleasant as well. I look forward to working with National Debt Relief.

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    Customer Service

    Reviewed March 14, 2018

    I have just started my program with National Debt Relief. I have not even made my first payment yet, however so far this company seems to know what they are doing. Customer service so far is great and they seem to want to help...

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    StaffProcessTransparency

    Reviewed March 14, 2018

    I really appreciate the professionalism from both gentlemen that helped me get enrolled. They were extremely helpful, explained everything thoroughly and took their time acquainting me with the program. Everyone I have been in contact with are very polite and I recommend this company to anyone.

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    Staff

    Reviewed March 14, 2018

    I am unable to print so I still have to sign by printing at a store. Due to the patience of your staff they stuck with me to use my minimal computer skills. l finally was able to complete form. My anxiety level was12 out of 10 that helped me to finish... this.

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    StaffProcessTransparency

    Reviewed March 14, 2018

    Very professional, Well explained and Courteous. They make you feel at ease. They walk you through step by step. The process is very easy. They are there for you. I would recommend this to anyone that is in trouble financially.

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    Staff

    Reviewed March 14, 2018

    Since being with NDR it has been a welcome relief to me and everyone has been very professional and helpful in every way. Today you guys settled one of my largest headaches and I would recommend your company to anyone.

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    Staff

    Reviewed March 14, 2018

    The representative was very helpful and patient! I had several questions and they were answered. I feel that I am on the road to debt relief and less stress. I have changed all of my accounts to NDR address/phone number and I’m moving forward.

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    Staff

    Reviewed March 14, 2018

    Been very helpful with getting me back on track with my financial situation I'm currently in. Would not have been able to do what they have done for me. I will recommend using the service to anyone who needs it.

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    StaffProcessTransparency

    Reviewed March 14, 2018

    Geetu ** was a very friendly person, and explained things very well, I was very uneasy about this program, but Geetu explained the benefits of the program, and I feel better about going forward. John ** from amone.com, recommended me to National Debt Relief.

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    Customer Service

    Reviewed March 14, 2018

    I am slowly getting out of debt. Thanks to National Debt Relief. I can finally lose some of stress and focus on health issues. They have called creditors and resolved debt. My biggest stress are some collectors who keep calling.

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    Staff

    Reviewed March 14, 2018

    Andrew ** was very informative and understanding. He made me feel like I can really turn my life around. I am grateful for the opportunity to have worked with him. Also the gentleman I spoke with too also was very helpful. Thank you.

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    ProcessTransparency

    Reviewed March 14, 2018

    I just signed up with NDR to help get me out of debt. So far, my experience has been great. Everyone that I spoke with explained all the terms of the program so it was easy to understand. The process did not take as long as I thought it would and I felt very confident after all the paperwork was signed and submitted. I so want to be debt-free... Can't wait!!

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    StaffTransparency

    Reviewed March 14, 2018

    Everyone very helpful, explained everything very well, always asked if I had any questions. Looking forward to working with you, to helping us get back on our feet. Was willing to work around my pay schedule because of being paid by-weekly.

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    StaffTransparency

    Reviewed March 14, 2018

    This has been a very good experience. The people treated me with respect. They were both very helpful and knew how to handle the forms and how to explain everything that need to be done. Also in a very timely manner.

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    Transparency

    Reviewed March 14, 2018

    Mr. Lonnie ** Are very helpful details and clearly explanation helping me understand how it work and when I might will face and how the National Debt Relief will helping on all legal action. Looking forward to fix my own problem and thanks for the good service.

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    StaffTransparency

    Reviewed March 14, 2018

    National Debt Relief was professional, informative, and considerate of my situation. At no time was I uncomfortable and if I had a question, they went out of their way to explain. I would highly recommend this service to anyone that does not know what to do with their unsecured debt and feel they have no way to get out.

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    Customer ServiceProcess

    Reviewed March 14, 2018

    We made the decision to seek help from National Debt Relief. We were very nervous but they made the process easy and outlined everything for us. I am very happy with the customer service and I am excited to be on the path to credit recovery.

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    Customer ServiceStaffProcess

    Reviewed March 14, 2018

    They were quick, attentive, and helpful! Matthew was extremely understanding without being judgmental. My phone calls and emails were returned in a timely manner. I was made to feel that this program will work and help me out with a little patience.

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    Customer ServiceStaffTransparency

    Reviewed March 14, 2018

    Patient with me. Laura called me back when said she would call me, back even though it was late at night in the east coast. Laura was very clear and set up the program with me online. Laura answered my questions in a kind way, even though I was scared doing this. I don't want this to be a mean thing when I am paying every month and I don't want it to go to court. Thank you.

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    StaffProcess

    Reviewed March 14, 2018

    I have to say, this is a very stressful situation to be in. But every single person I have come into contact with at NDR has been extremely nice and understanding, never condescending or short. I would totally recommend NDR to anyone in this situation. My husband and I are so happy to be part of the program.

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    Customer ServiceStaffProcess

    Reviewed March 14, 2018

    I have had a wonderful experience so far. I am in the beginning stages so I will try to report more later. The process was very easy. I received a call back almost immediately and the Dorian was extremely helpful. I had a 1000 questions and he was very helpful in answer each of them. Once we laid out what we had to deal with he explained the process and costs and I had asked for time to think about it. There was absolutely no pressure. He called me back a half hour after the time I had told him to call and even explained he did that to give me a little extra time. I felt like they truly cared about my stress and my desire to change my situation. Dorian was very thorough about everything and even gave me contact info should I encounter any problems going forward. I cannot express enough how much this is going to help me. I made mistakes and didn't feel once that they were debt shaming me. I can now look forward to my future and not dread it.

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    Staff

    Reviewed March 14, 2018

    Teddy was great, made me feel very comfortable during a difficult time. He talked me through every step and detail. Not only do I finally feel like I'm taking control of my finances again, but I know I'm in good hands!

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    Customer ServiceStaff

    Reviewed March 14, 2018

    Overall, my experience with my initial call and my welcome call were good. I especially liked the initial call, as the person listened well and reviewed items really well. The welcome call person also did well. This experience can be very embarrassing, and both of the people were respectful and kind.

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    StaffProcess

    Reviewed March 14, 2018

    One happy person. I was just talking to a friend about this program. I would recommend family and friends. Having debt can be so stressful and sometimes hard to get out of. I was good until I lost a love one and had to help out with family but thank God for this program.

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    Customer ServiceProcessTransparency

    Reviewed March 14, 2018

    I have a very good experience, all my questions were answer and explained very good, and a fast. I feel like I can recommend this program to my family and friends, I know my wife and I will have less stress.

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    Staff

    Reviewed March 14, 2018

    National Debt Relief team is knowledgeable, honest, upfront, and put us at ease from the beginning. We're less than two full months into the program and we've already been offered our first settlement! Very happy with the service we've received so far!

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    StaffTransparency

    Reviewed March 14, 2018

    After several viewings on TV, I decided to call the program. I found all representatives in which communicated with me was knowledgeable, helpful, courteous, & patient. Each one making sure, I understood all information communicated with me. All information and instructions was given in a timely manner.

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    Reviewed March 14, 2018

    The experience with National Debt has been ok. The Fact is if extra money could be available would be great. Right now what is given to you is really helping me to reach the goal of Debt Free. Thank you.

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    Process

    Reviewed March 14, 2018

    Not only was it a relief to not get creditors calling all the time but the process and online portal helped me to feel in control again over my finances. Being able to pay off my debt and at a lower amount was very satisfying.

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    Reviewed March 14, 2018

    Best consolidating company ever. Has settled/decreased my balance than what is legally owed. Up to 70%... I would recommend this company to many people. I owed about $40,000.00 in debt and have me done in 3 years at about $17,000.00 settled with no further obligations. They also report to the credit bureau when a debt has been fulfilled...

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    Customer ServiceStaff

    Reviewed March 14, 2018

    I have had a wonderful experience with National Debt Relief, each time I have a question and when they call to give me the exciting news that they have solved another credit card debt for me. I have spoke highly to many people about this company and have suggested their services to friends and family. I could not have done this alone. Very, Very thankful I found them.

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    Customer ServiceProcess

    Reviewed March 14, 2018

    NDR seems like they are there for every step of the process. We are excited to work with a great company and if there are any questions they are a phone call away. They also talked us through all the paperwork.

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    Customer ServiceStaff

    Reviewed March 14, 2018

    I was very nervous, but I had been struggling on my own for so long. National Debt Relief has been there for me. They are patient and non-judgmental. Whenever I have a question they take the time to help me out. I'm still in my first year, yet they already helped me resolve a big part of my debt. I only wish I would have made the call sooner.

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    Customer ServiceStaff

    Reviewed March 14, 2018

    Representatives are always patient and thorough. However if I send an email, it seems like a generic answer is given by a computer instead of a person. Not much more to say, I’ve only been enrolled in the program for about 5 months.

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    Staff

    Reviewed March 14, 2018

    All I can say is it has been EXCELLENT working with National Debt Relief. I would definitely recommend NDR to family and friends. It looks like I should be out of debt a lot sooner than if I was to keep going the way I was going.

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    ProcessTransparency

    Reviewed March 14, 2018

    The only big issue I have with NDR is that one of my debts which was only mine was submitted to the credit bureaus against my wife. Because of that, I was forced to pay 2500.00 ASAP to clear it up. When I asked NDR why, they said that they are allowed to do that. I was never briefed on that and I did ask before I went into the program.

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    StaffTransparency

    Reviewed March 14, 2018

    A little nervous. Kind of sad that we even had to take this step. Life sometimes hands you a bunch of lemons. So we are gonna try and make the best of the situation. The sign up process was a bit long. However, everyone was very patient and thorough with all of our questions. Also, they were very transparent. You know this is not going to be a walk in the park. But, they are going to help you get to a better place.

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    StaffProcess

    Reviewed March 14, 2018

    My experience so far with National Debt Relief has been very professional. They are very informative and helpful every step of the way. Everyone I have spoken with is friendly and professional and eager to help get you on your way to being debt free. I work crazy hours and am not always on top of stuff. They have been there to help me get done what needs to get done. I am still very new to the program but I know with their help and guidance I will succeed. I would strongly recommend this program to anyone looking for help getting their finances in order.

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    StaffTransparency

    Reviewed March 14, 2018

    It is an anxious time when making a financial decision such as debt consolidation. Personal hardship drove me to do the right thing; to accelerate paying off credit cards and improving my cash flow. I did my research and chose National Debt Relief based on their ratings and their program. The people I talked to were complete, patient and professional, providing all the information I needed to make the clear decision to enroll. I look forward to completion of the program and getting back on track.

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    Process

    Reviewed March 14, 2018

    Since enrolling in the program, they have been able to resolve some of my debts for a fraction of the balance. Within the next 2 years, I know that I will have the chance to actually be able to save money after paying the bills. I’ll actually be able to make strides towards saving for retirement.

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    StaffProcess

    Reviewed March 14, 2018

    I've only just begun, but everyone has been incredibly supportive and encouraging. The process to financial freedom has been seamless, and everyone has been honest that though there is a major upside to becoming debt free, there is a little risk. I'm confident in this system, and can't wait to see it unfold.

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    Customer ServiceStaff

    Reviewed March 14, 2018

    The gentleman I spoke with was very polite, patient, and friendly. I appreciate good customer service. I had a lot of questions and he answered them all with a professional manner. This is a very stressful time in my life and I felt at ease speaking to this gentleman.

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    Staff

    Reviewed March 14, 2018

    Since I’m with National Debt Relief I have no problem talking to them. They always available at any time to speak with you. And they really resolve your situation with your debts. This is the best Company I’ve ever spoken to and they are really willing to help you with your debts.

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    StaffProcess

    Reviewed March 14, 2018

    I was very worried when I approached the office but the way the team treated gave the reassurance that I was doing the right thing by using their services in order to solve my debt problem. They guided through all the process, and were very respectful towards my needs.

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    StaffTransparency

    Reviewed March 14, 2018

    Very professional, understood most of what was explained, offered an awesome deal to pay my debt in 3 and a half years. He kept asking me if everything was there and did I understand and I did most of it.

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    Customer ServiceStaff

    Reviewed March 14, 2018

    Filled out the application and received two separate calls for the process of starting my account and both representatives were knowledgeable, polite, and helpful. Would not hesitate to call back with confidence I would get great customer service. Would recommend this company to a friend or family member.

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    Staff

    Reviewed March 14, 2018

    National Debt Relief has worked expediently to resolve my debt. The reps have been nothing but respectful, courteous, and helpful. I am pleased with how quickly they have worked with the debtors in settling each. I can sleep at night again.

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    Customer ServiceStaff

    Reviewed March 14, 2018

    Very helpful. answered all my questions, made everything easy to understand. I would recommend them to other people. Even when I would email them about a question I would get a quick response. Thank you Brandon **. The welcome to debt relief was very helpful as well. Thank you.

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    Staff

    Reviewed March 14, 2018

    They were very helpful and patient with all my questions. They went over all of the forms and the individual section. My representative was not judgmental when I was describing my situation. He took the time to make sure that I understood everything and that all my questions had been answered.

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    Customer ServiceStaff

    Reviewed March 14, 2018

    This has been very fast and easy for me to do, it could not have been more simple!! I work long hours and cannot be on the phone often so their email system was so amazing! Everyone I spoke to over the phone was also extremely helpful!

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    Customer ServiceStaff

    Reviewed March 14, 2018

    Upon calling NDR to seek guidance in the right direction to get myself out of debt Luis was great and very helpful along with the gentlemen with the client success team who completed the welcome call. They made me feel comfortable in my decision to get myself back on track before I got in over my head with my debt. Thank You.

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    Customer Service

    Reviewed March 14, 2018

    Daniel and Karen were very professional and did a great job of guiding us thru the agreement and how the program works. They were able to answer all of our questions. We are looking forward to being closer to retirement with your help.

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    Staff

    Reviewed March 14, 2018

    I want to get out of my debts and I called up National Debt Relief and applied for their program. It took a month and the customer support has been excellent. The negotiators have always been helpful and very polite in everything. The payment is taken out of my income automatically and they already paid up two credits. I still got two more to go but it has been worth it. I’ve been telling my friends about National Debt Relief and sometimes they would say they don't trust it but I would tell them that I'm doing okay and I got off two credit cards already.

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    Staff

    Reviewed March 14, 2018

    I was drowning in debt and my daughter told me about National Debt Relief. They've been paying off my bills. Their reps have been good and they've been moving pretty fast. I feel more at ease now that everything is taken care of.

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    Customer ServicePriceStaffProcessTransparency

    Reviewed March 14, 2018

    I had a friend who did the program with NDR a couple of years ago and it took him four years to get out of debt. It would have taken him 10 or 15 years to get out of it so I called him. I got to the point where my monthly payments were a little bit too much to handle and bankruptcy isn't an option I’d like to do. I'd like to be able to get out of things and I'm not the type to quit but I was struggling to the point where every time I got paid, I had to pick which bill to pay and I didn’t want to lose that way.

    I had three different credit card debts and one was a personal loan that I had originally done to consolidate years before that. I managed to pay off quite a bit of my debts through that but that became too much as well. So, those three were consolidated and rolled into one payment by National Debt Relief and then they negotiated for us. The enrollment process was very easy, helpful and they were able to answer all my questions. They offered some options and explained in good detail exactly how long it would work and what I would need to do and what they'd do for me. I was able to make the decision myself instead of the way some companies tell you what you need to do. They gave me three years to complete the program and I’m two years into it.

    When I started, the negotiator called me a couple of times to make sure everything was taken care of. We were on the right track to have us clear on what was going on. If I have a question, I send them an email or give them a phone call and they were very quick to respond and answer my questions. But I was looking for more interaction because when you try to deal with these things yourself through the companies you owe money to, they call you 15 times a day and it’s not what's going on with them as long as they're making my payments. They don’t have questions and just leave me be with the program working.

    It was comfortable working with them, they were very helpful and not judgmental at all. I've been in a situation where I was completely fine financially and I was thinking there are people out there that are just irresponsible with their money and make the wrong decisions. And lo and behold, I’ve become one of those people because I’ve got myself in a bind and now I know what it’s like when the shoe is on the other foot. NDR gave me different options as to how long it would take to pay my debts off with what my payments would be and they were very flexible with it. Originally, the payments that they wanted me to make were going to be too steep for me to make every month and be comfortable enough to pay my bills. So, they made the program and added a couple of months to what it would be but took the monthly payments down a little further and let me pick the dates.

    A year ago, I started to run into some problems again as I lost my job and had to get employment elsewhere. So, two or three times during the program, I had to take a little bit of money out to pay one of my other bills. And once, I asked them if I could adjust the payment schedule because I was taking the 18th and the 19th every month and they were able to adjust that a couple of days later and change the payment dates so that it was the 22nd so I could get through till the next payday without ever drawing my account. They were very good both times and everything that they can do, they are doing and I really appreciate that.

    It is important that I don’t have to deal with debt collectors on a daily basis from multiple people and it’s worth what I’m paying. It's not enough that it breaks the bank. What I'm paying NDR a month versus just my minimum on the other three combined a month is less. Everybody knows that if you pay minimum, you’ll pay off 15 years. It'll take you to pay off a year's worth of debt because it's all interest. They’re charging me a fee for that but the amount of time has been cut drastically that it's going to take to pay it off and then I understand how numbers work and I get all of that so it's worth the money to me in the long run.

    I still have financial stress in some points in my life but they are helping me eliminate that and you can't put a price on quality of life. If my friends are in a position where they can't do it themselves, NDR is one of the best options and they are willing to help you. It's a business and they make money if you save money. If you don’t complete the program, and you get kicked out of it, they're not making money. It’s for them to help you as well so it’s a very good program and it’s a win-win for everybody.

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    Reviewed March 13, 2018

    Needed help getting our debt under control and manageable payments and Geri helped us achieve that. After signing up with National Debt Relief I really believe I will be able to sleep much better and live a little bit more of a stress free life.

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    StaffProcess

    Reviewed March 13, 2018

    Mr. ** made me feel as if he was solely dedicated to making sure I was 100% comfortable with the program before agreeing to participate. He answers every question I believe, to be honest. He showed an impeccable amount of knowledge to and he took time to listen to all my concerns.

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    Customer ServiceStaff

    Reviewed March 13, 2018

    National Debt Relief welcome call was very helpful in making sure I understood all the information that was given to me, the operator was easy to understand and to the point on all of the choices I was making and made sure I gave confirmation to all the questions asked. All in all I'd say this is a company that wants to make sure the clients are informed and happy with the decisions they are making!

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    Staff

    Reviewed March 13, 2018

    Debt Relief is doing a great job. I feel a load of stress has been lifted. I should be soon out of this debt and is very please with debt relief. They are professional and know how to treat people and they listen to what you have to say. Debt relief was my first choice.

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    Customer ServiceStaffTransparency

    Reviewed March 13, 2018

    Ray ** was excellent and explained everything super clearly. I have clear understanding of everything. He was nice and caring. He should get a promotion. The second person who called for welcome call was also very helpful although he talked a bit too fast.

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    StaffProcess

    Reviewed March 13, 2018

    NDR has been awesome. Helped me when I needed it most, and done everything they promised me they would. Every rep I talk to is professional and kind, they have gotten me 3 settlements in less than 6 months with the program. I feel like I can finally see a light at the end.

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    Customer ServiceStaffTransparency

    Reviewed March 13, 2018

    At first, I had doubt about using National Debt Relief when I first talked with Eddie **. He gave me time to think about what will happen. When he called back and we went over the required papers, I began to feel at ease. The only thing I felt reluctant about was my good credit score going down. After he explained to me what will happen over a 3-4 year span, I felt more at ease. They answered my questions efficiently and now I am looking forward to being debt free in 3 years instead of 20 years. Thank you Eddie and team for being patience with me and answering all of my concerns. When I learned that the legal team will take care of all my litigation if it should arise, it really gave me relief. Thanks National Debt Relief team. You are awesome.

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    ProcessTransparency

    Reviewed March 13, 2018

    I was very impressed with the service I was given. It was all explained very patiently and thoroughly, and made me feel very comfortable in deciding to use the program. I am grateful for the great experience I had, and feel very pleased with the way they made the process easy to complete.

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    Customer ServiceStaff

    Reviewed March 13, 2018

    It was very easy talking to representatives answered all of my questions, understanding and professional. Welcome call was very informative and easy to talk with, signing the documents with ease. Would recommend this service to friends.

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    Customer ServiceStaffProcess

    Reviewed March 13, 2018

    Honestly, I wish I had done this a lot sooner!!! The customer service was great. I would definitely recommend this service to anyone with an economic hardship. The process was painless and the representatives make things very simple and easy to understand. Thanks Adrian **!

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    Staff

    Reviewed March 13, 2018

    I had a extraordinary experience, I was very please with the consultants I spoke with. Today I can say I can breathe again. These people know what they doing, very knowledgeable. I will recommend this company to anybody with a debt situation.

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    Customer ServiceStaffProcessTransparency

    Reviewed March 13, 2018

    Everyone was very helpful. The process was explained in detail. I felt very helpless and hopeless before I called, I now see a light at the end of the tunnel. I have had a huge weight lifted off my shoulders.

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    StaffProcessTransparency

    Reviewed March 13, 2018

    John ** was really effective in answering my questions and he did an excellent job at explaining the process of the program to me. Dionne ** was courteous and clear. Hopefully, my experience throughout this process will mirror or surpass my experience with those two.

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    Customer ServiceStaff

    Reviewed March 13, 2018

    Oscar **, the debt relief specialist who enrolled me in the program was very professional and very patient with all my questions and concerns, as was the representative that handled my welcome call, and Gustavo, when I called customer service. I am very impressed with NDR so far.

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    Staff

    Reviewed March 13, 2018

    Both people I worked with were extremely informative, answered all my questions and made sure I fully understood how National Debt Relief works, and works for me. I truly appreciate their understanding. kindness, and consideration. Ricardo was exceptional as was the lady I spoke to after finishing up with Ricardo.

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    Process

    Reviewed March 13, 2018

    National Debt Relief has been collecting my money for a few months now and handling creditor inquiries. They were able to settle with one credit card paid off in full for about half what the full balance was, and have negotiated a longer term payoff settlement with my largest creditor. In each case they contacted me to get my approval to their proposed settlement before confirming it with the creditor. Their fees seem reasonable for all they are doing. Especially when you compare them to some of the other debt settlement companies who extract huge fees upfront before settling any of your debts.

    NDR takes some small fees out as the program is working its way over the months and years, and then will get their share of payment at the conclusion of the program. I've been in the program about 6 months and I'm satisfied with the progress so far. The only complaint I have is they had told me to make sure I understood that my credit rating would take a reduction for a few months as the program was starting. Which it did, but I would say it probably will continue to suffer for over a year before it starts climbing up again. They issued a warning, but it could have been worded a little more realistically.

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    StaffProcess

    Reviewed March 13, 2018

    So glad I called National Debt Relief. George, explained the program and how it could assist me in becoming debt free. He was genuinely sincere and understanding. He made a stressful situation much better. I was so relieved thanks to George.

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    Customer ServiceStaffTransparency

    Reviewed March 13, 2018

    Everyone that I spoke with was so helpful and understanding. They put my mind at ease and walked me through everything step by step. They answered all my questions even if I asked them over and over again. Marvin called to make sure I did not have any additional questions or if I need help with anything.

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    Reviewed March 13, 2018

    I am pleased with the service I have received thus far and would definitely recommend to a friend. All those of which I communicate are always willing to go the extra mile to assure that I have received exceptional assistance. Resolution to my debt has exceeded my expectations.

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    StaffProcess

    Reviewed March 13, 2018

    Everyone was very professional, I never felt judged as I was explaining my situation. The process was very easy, and went very smooth. I felt like I got the best night sleep, not having to worry about everything for the first time in years.

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    Staff

    Reviewed March 13, 2018

    My experience was extremely helpful. I would recommend them to anyone that gets in a financial bind. They were helpful at a time when I needed it. It is often hard to reach out to someone when you need help.

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    Customer Service

    Reviewed March 13, 2018

    I'm please with how easy your company made this for me! I appreciate all the help I was given. I am pleased that your company handles so much of the paperwork and phone calls. I hope this continues to be a stress free experience! I look forward to finally being debt year in a little more than a year!

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    Price

    Reviewed March 13, 2018

    They charge some pretty high fees for helping you. SO in addition to being in debt and trying to work out of this you are pushed backwards even more because they charge such high fees. They told me I would be out of debt in a few months based on their own calculation but here I am a year later not even close to being debt free.

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    Customer ServiceStaffTransparency

    Reviewed March 13, 2018

    I am very pleased with National Debt Relief. They provide outstanding customer service with every single interaction. I feel comfortable and at ease knowing that they have explained thoroughly and explored all options. Each rep is very knowledgeable when providing client education. I have recommended and will continue to this company in the future.

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    Reviewed March 13, 2018

    I was very skeptical about this company at first, after speaking with Paul **, my fears were quickly put at ease. All of my questions were answered and I was given a ton of information to work with! I was given the time and space to review my options and the space to do what was right for my family!

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    Staff

    Reviewed March 13, 2018

    Wonderful people that give you peace of mind and they do an excellent job. Thank you National Debt. They do an excellent job and keep up the good work. They are professionals and we have always been treated very well. Thank you again National Debt.

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    Customer ServiceStaffProcess

    Reviewed March 13, 2018

    I found the people I spoke with very thorough in explaining the program. They answered all my questions and spent a lot of time with me. We went over every page of the document. I received a follow up call from the Client service department to make sure I was satisfied and to see if I had any additional questions that needed to be addressed.

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    Customer Service

    Reviewed March 13, 2018

    Getting in touch with a specialized rep takes 3-4 phone transfers. Still waiting for a follow up from the legal department in a pending issue. If I don’t call regularly, I don’t feel I would ever hear anything about the status of my civil suit.

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    Customer ServiceStaffProcessTransparency

    Reviewed March 13, 2018

    Customer service is outstanding with everyone I have talked to so far at National Debt Relief. I was not asked any difficult questions and everything was explained with great detail. The program I was able to enroll in is very reasonable and it is nice to know that there are a lot of people willing to take the time to help me out with my situation.

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    Staff

    Reviewed March 13, 2018

    My experience was very pleasant. The agents were very pleasant, understanding, and helpful. I would recommend your company to anyone I know. In fact, I have already discussed your helpful attitude with 3 of my friends who are in similar fixes.

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    Customer ServiceStaffProcess

    Reviewed March 13, 2018

    After doing research online to find a highly reviewed debt relief company, I settled on National Debt Relief and I'm thankful for all of their help. After an injury at work, I was behind on my bills and overwhelmed. I called and spoke with their representative, he listened, did not judge, and helped me set up a plan that I could handle. Another thing is you are IN CHARGE of the entire process. Once they negotiate settlements, you approve or decline as you see fit. Love this company and cannot stress their professionalism enough. Thank you.

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    StaffProcessTransparency

    Reviewed March 13, 2018

    Overall wonderful and easy experience. All of my questions were answered. Everyone I talked to was very friendly and patient with me. Everything was well explained to me and the process was quick and easy. I’m happy about my decision and I’m excited to be able to start my savings and get out of debt sooner. Thanks to the team at National Debt Relief.

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    Customer ServiceStaff

    Reviewed March 13, 2018

    Our experience was great. Everyone was very helpful with our questions and our concerns. The representatives were very knowledgeable and thorough in dealing with our cast. They called in timely manner and had a positive attitude. Also very pleasant to speak with.

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    Customer ServiceStaffTransparency

    Reviewed March 13, 2018

    Emily ** and Monica ** were both very helpful and pleasant to deal with. I appreciate the quick and thorough communication. Everything was done in a very timely manner and all the questions were answered. Thanks so much and I appreciate all your help.

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    Customer ServiceStaff

    Reviewed March 13, 2018

    Erica - So professional and made the experience very easy and painless. She was very knowledgeable and willing to answer any and all questions that we had. Would definitely recommend your company. We’re glad someone is there that cares about our well-being.

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    Customer ServiceStaff

    Reviewed March 13, 2018

    I was very happy with the service I received. Any questions I had was answered. I’m glad that I contacted National Debt Relief. I would definitely recommend them. They were very friendly and very helpful. The Welcome Call I received was very helpful & very friendly as well.

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    StaffTransparency

    Reviewed March 13, 2018

    I'd like to commend Kameel **. He is excellent in his explanation, professionalism, and his compassion. Your company is very fortunate to have such a wonderful employee. He made, what I feel, my very desperate situation into something alright and acceptable. Please commend him for me. Thank you.

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    Customer ServiceStaffProcessTransparency

    Reviewed March 13, 2018

    The National Debt Relief rep I spoke with was very kind and professional. He took time to explain the program in length. He informed me of the pros and cons of my options. He kept in great communication with me and was very knowledgeable and helpful.

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    Staff

    Reviewed March 13, 2018

    The National Debt Relief Team has been tremendously helpful and kind. While contact is limited, they are responsive to questions and concerns. I believe they are great negotiators because they are helping me become debt free. This is something I thought would be impossible.

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    Reviewed March 13, 2018

    A new offer was made and offer accepted. I was asked if I needed anything else as well as if I was able to still log onto my account without trouble. This had been a prior problem. I am very happy with the company and the handling of my account and would recommend to a friend.

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    Customer ServiceStaffProcessTransparency

    Reviewed March 13, 2018

    When I reached out to you and through the process to this point I have found that everyone I have been in communication with have been caring, informative and above all else sensitive to the emotional needs of the client as they go through the process of acknowledging the financial hardship.

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    Customer ServiceStaffProcess

    Reviewed March 13, 2018

    Customer Service is extremely knowledgeable and guided us through the entire process step by step. They answered all my questions and made me feel like a valued customer. We are so grateful for the service they provide and appreciate the time they took to make sure we understood every aspect of the program. Now, we can get on with our lives while paying off our debts stress-free.

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    Customer ServiceProcess

    Reviewed March 13, 2018

    My experience with customer service was excellent. They were very informative and made the whole process very easy to understand. I'm looking forward to being debt free and changing the way I use credit in the future. Gave me a sense of relief.

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    StaffProcessTransparency

    Reviewed March 13, 2018

    My experience was professional and very easy. I debated for a while but calling National Debt Relief was a easy process. They made me feel very comfortably and explain everything that would happen through the process of me getting debt free. I’m truly satisfied with the services and excited about becoming Debt Free. Thanks.

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    Customer ServiceStaffProcess

    Reviewed March 13, 2018

    Great customer service. Super polite and understanding. They have a great program to help you get out of debt and they know what to do as long as you do what they say it will help you greatly. They are willing to negotiate all debts that you include into the program to try and get you lower on what you actually owe.

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    Customer ServiceStaff

    Reviewed March 13, 2018

    Very professional service from initial contact with Adam ** and the Welcome Call Representative. Being in debt is a burden and both gentlemen made me feel comfortable and I know I have made the right choice with getting things under control.

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    StaffProcessTransparency

    Reviewed March 13, 2018

    The enrollment team and welcome team were very helpful in getting me set up into the program. They walked me through the process and showed me how to set up the dashboard so that I could see my progress. I am very excited to work with NDR to resolve my debt and become debt free.

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    Process

    Reviewed March 13, 2018

    I have had a great experience with National Debt Relief. They have been thorough in explaining the process. I felt immediate relief that we had plan in place that would resolve our financial issues within a reasonable time frame. All of my questions were answered patiently.

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    Customer Service

    Reviewed March 13, 2018

    Best investment of time and energy I've made in the past year. Excellent customer service, wonderful results, effective communication, and last - but definitely not least - POSITIVE RESULTS! I highly recommend and encourage anyone who is struggling with debt to sign on with National Debt Relief.

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    Customer ServiceStaffProcess

    Reviewed March 13, 2018

    The entire process has been very straightforward and I've settled several accounts so far. Customer service is always easy to reach, polite and helpful. I have yet to have a negative experience with National Debt Relief. I'm very much looking forward to be debt free in the near future with their help!

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    Staff

    Reviewed March 13, 2018

    I have been NDR for a year now and they have paid off about a third of our debt. At least 2 of which were going to court. Their legal team handled these efficiently and timely to settle with the companies ahead of any court dates. It gave us peace of mind to be able to turn this over to the NDR legal team and know that they would take care of it. They always kept me informed of their progress and let me know when it was resolved.

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    Process

    Reviewed March 13, 2018

    They should that they care. Every step through the process of setting was easy and understanding. I would refer this company to anyone who is going through a hardship in life. I'm happy that I decided to pursue this journey and excited to see the results at the end!

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    Reviewed March 13, 2018

    I was little scared because this is the second I done. The first stole my money, didn't do debt at all but this has so far has pay off 1. We have settle with 2 and hopefully on another shortly so I'm more and more feeling a little better. Only downfall is the end of tax you have to claim.

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    Customer ServiceTransparency

    Reviewed March 13, 2018

    My initial interaction with National Debt relief immediately assured me I was dealing with a reliable organization. Very detailed, organized and respectful communication making me, the customer very happy. My relief from my debt issues was immediate and filled with confidence that I was on my way to improving my situation. Thank You.

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    Customer ServiceStaff

    Reviewed March 13, 2018

    I've been working with them for almost a year. They have gotten 3 of my cards settled so far. It's very comforting to know they are on top of it. They keep to updated with phone calls and emails to make sure you are aware of what they are working on. Thank you.

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    Staff

    Reviewed March 13, 2018

    Hey I can I see how happy and excited I am and as you know here in the United States it's very important to have good credit. Tells who you are and you guys I had to help me very very much. I thought it was going to take over six years to pay so my credit cards are you guys speed up the process to get me back up in my feet. Thank you very much, thank God they’re there good companies like you guys out there to help people.

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    Staff

    Reviewed March 13, 2018

    They were very helpful and comforting. They know their business and don't make you feel bad, I didn't feel pressured and it was my decision. I wish I had done it sooner. My friend just inrolled so I thought, "Ok this can be good."

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    Customer ServiceStaffProcessTransparency

    Reviewed March 13, 2018

    My experience with National Debt Relief has been a positive step in the right direction. When I first reached out to NDR, I wasn't sure that this would be the right choice, but after talking to a consultant, he put me at ease and I realized that this would help my husband and I to get out of debt. He explained in great detail the program and we knew what to expect. He answered all my questions and got back to me in a timely fashion with answers. This has been a very hard and big decision for us to make and NDR helped ease some of my anxiety. I am now in the process of being patient and letting NDR do what they promised and help settle with our creditors.

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    Reviewed March 13, 2018

    Making the decision to do debt consolidation was an extremely difficult one. After working hard to acquire and maintain an excellent credit score and manage on time monthly payments for years, my husband and I were faced with a medical crisis that caused us to fall behind in payments and essentially ended up drowning in debt that we saw no way of getting out of. Now, only a few short months later, we have already successfully settled multiple accounts and are on our way back to financial freedom! Thank you NDR for helping us climb out of the black hole of debt we were in and back on our feet!

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    Transparency

    Reviewed March 13, 2018

    They explain all from start to finish. You will know what will be your best option to climb out of debt. I never felt any pressure to accept their program, they just simply laid out the fact and it was my decision to make.

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    Staff

    Reviewed March 13, 2018

    All is going relatively well with the service I am receiving. Creditors aren't helpful but NDR is moving along with this. I hope to have everything resolved soon and am relying on NDR to get me there. Keep up the good work and thanks.

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    Staff

    Reviewed March 13, 2018

    Just getting started but so far so good. They have a good rating and that is why we chose them. We did not want to file bankruptcy so we decided to try this route. They seem to be very knowledgeable. This is a new experience for us but due to unforeseen medical bills we need some help.

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    StaffTransparency

    Reviewed March 13, 2018

    Yasha and the representative that presented me with the "Welcome Package" were very pleasant, friendly and helpful. They explained everything to me very thoroughly and answered all of my questions. I am happy that I have enrolled with National Debt Relief and look forward to working with the other representatives to meet my financial goals.

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    Staff

    Reviewed March 13, 2018

    Everyone who I have talked to has been extremely helpful. I can tell they really do care about helping me get on the right track with my credit. I am so glad I came across National Debt Relief. I can't wait to start my debt free journey and have a better quality of life.

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    Customer Service

    Reviewed March 13, 2018

    Excellent customer service, it's good for those whom you pay your credit only a minimum. It's a big difference that you can save up percentage and less years to pay. I'm feeling very happy that you NATIONAL DEBT RELIEF APPROVE me. I'm so thankful.

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    StaffProcess

    Reviewed March 13, 2018

    This program has changed my life. The stress I felt after having problems finding a job after a divorce was debilitating. I was desperate and needed to do something. I am so glad I chose NDR after googling help with debt. The people are kind, smart, understanding. I can't say enough good things.

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    Price

    Reviewed March 13, 2018

    Super impressed with the fact that they made a fantastic settlement with my largest account less than a month into the agreement. They settled for less than 40% of what I owed. It was in an impossible situation with a 27% interest rate on a personal loan.

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    Staff

    Reviewed March 13, 2018

    Always strives to provide assistance to their clients regardless of the situation to help us to become debt free. Agents that are Compassionate and understanding. They keep us informed of any changes in our account and inform us of things that can accelerate our debt free process.

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    Customer Service

    Reviewed March 13, 2018

    Anyone who contacted me or who I was transferred to within the company was very pleasant and put me at ease. They answered the hard questions I asked without getting worked up. The answers they give were complete and understandable and the most important thing, proof to back up the answer.

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    StaffTransparency

    Reviewed March 13, 2018

    I would like to say it was very professional and courteous. Also it made me feel right at home me and my wife and George was very professional and kind. Also you couldn’t have explained it or showed how the system works any better than what they did.

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    Online & AppStaff

    Reviewed March 13, 2018

    Husband and I have had a pleasant experience talking with everyone at National Debt Relief. Very knowledgeable and ask often if we have any questions. Our heads are spinning with "what if's" and "is this the right direction to go" but only time will tell. The NDR website is user friendly and very informative about our program and program progression.

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    Staff

    Reviewed March 13, 2018

    I have never had such a great experience. Of course, no one wants to be in this situation, but when you are, National Debt Relief will do their best to make it a comfortable experience. They answered all questions and were extremely professional. It was an easy experience to join in such a hard time. I hope the rest of my experience with them is just as good.

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    Customer ServiceStaffTransparency

    Reviewed March 13, 2018

    I just signed up with National Debt Relief after working with Christopher **. I thought customer service was a thing of the past until I spoke with Chris over the past week to see if this would work for me. I am 110% satisfied with the way everything was handled and the great communication I received. I am looking forward to working with Chris and his team members over the next 48 Months or less. A+A+A+. Thank You!!

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    StaffProcess

    Reviewed March 13, 2018

    Everyone was very patient and answered all of my questions clearly. They were professional and personable. They've made this experience easy for me. Very thorough process, really covers all the grounds. The process makes me feel very secure and also like I'm such good hands for this type of service.

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    Staff

    Reviewed March 13, 2018

    National Debt Relief is a most professional and helpful organization striving to help anyone who needs assistance with debt consolidation. All staff members are extremely friendly and very empathetic to the needs of those who seek their help. I would recommend them to each and everyone we know who needs help to survive from debt. Thank you.

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    StaffProcessTransparency

    Reviewed March 13, 2018

    Very helpful Menes ** explain to me every step by step I had no trouble understanding him. He doesn’t know me but he talked to me like if he did. I’m very glad my brother in law recommended me to these program. I would definitely recommended to a lot of people. That’s why I gave 5 stars. I would have like to give 100 stars but there’s only 5 so... You guys are awesome.

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    Staff

    Reviewed March 13, 2018

    Great job. Debt are being taken care of in very timely matter. National debt relief have kept in the loop all the way. When I talk to them they always want to know if there is anything that they can help me with.

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    Customer Service

    Reviewed March 13, 2018

    It took 4 months to resolve my first debt. The hardest part was waiting for the first settlement but now I have 1 resolved, and 2 pending! Don’t regret my decision.

    The hardest part of the process was the phone calls from debt collectors, but I did as they told me, to block numbers and did!

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    Staff

    Reviewed March 13, 2018

    I am working with National Debt Relief to speak to my creditors and work out an agreeable payment of my debt. I have fallen on harder times and my health is really in question at this point. I have found National to be understanding and they have worked with me and have helped me start a working relationship for the resolution of my debts.

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    Customer ServiceStaffProcessTransparency

    Reviewed March 13, 2018

    The experience was very helpful. Everything was explained thoroughly. I was nervous about my debt, but after talking to Mr. ** he made me feel comfortable with the decision to enroll in the program. He also explained every document to me and did not hesitate to answer my questions.

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    Staff

    Reviewed March 13, 2018

    NDR is an amazing company. Their employees are knowledgeable and very easy to talk to. I would recommend this company to anyone who is in need of help with debt relief. I am incredibly thankful to NDR for all of their assistance with questions and concerns on starting my debt relief journey.

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    Reviewed March 13, 2018

    I tried National Debt Relief last couple of years ago to pay off all my debts. Right now, I'm in their program and about to pay one of my debts this June. And the next one is, maybe better soon. The negotiators have been trying to settle everything and the cost of service is fair. Working with National Debt Relief has been all right so far.

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    PriceStaffProcess

    Reviewed March 13, 2018

    I did some research online and looked at reviews and decided that National Debt Relief was the company that would be able to help my husband and me. During the enrolment process, they asked about our financial situation, how we couldn’t pay the credit cards anymore and our situation with that, what we were making, and how the guy could help us. We were paying minimum payments and getting nowhere and the program took a lot of pressure off. Also, everyone I have talked to at NDR is very helpful and I'm impressed with their demeanor and not making me feel degraded. We went on an auto draft out of the bank and it works just fine. The process has gone pretty smooth and it makes me feel pretty comfortable. And the cost was pretty fair. If someone is in the position we’re in, I would definitely recommend them.

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    Customer ServiceStaff

    Reviewed March 13, 2018

    I was having debt problems, so I figured I would try National Debt Relief first. Their reps did a good job. A lot of times they would call me or send me an email and let me know what the status was. The payment plan was working out good. I’m ready to get it all paid off and start back over again. But it would be a little different if I had the money to go ahead and take care of one debt rather than stretch it out. They did one where they stretched it out and I would rather have the debt paid off. But NDR is getting things done and they're doing a great job. They are a good company and I would refer them to somebody else.

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    Transparency

    Reviewed March 13, 2018

    I was seriously behind on my credit cards and National Debt Relief did a credit card consolidation for me and was very helpful and informative. They explained everything to me very well before I did anything and they did a good job. The payment plan worked out for me with what I needed to do so it’s going well. I like NDR and I would tell my friends that they should consider it if they need to consolidate their debts.

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    Staff

    Reviewed March 12, 2018

    Very helpful in helping me understand the debt that I have and how I can fix it. The experience that I had was professionalism of the staff and how they'll work with you on your debt. I wouldn't be able to decrease on my debt without the National Debt Relief.

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    Customer ServiceStaffProcess

    Reviewed March 12, 2018

    Very Friendly and helpful. Polite, and Professional. We would recommend highly to all of our friends and family! Made us feel very comfortable through entire process. Answered all of our many questions. And our representative never made us feel as if we had failed.

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    StaffProcess

    Reviewed March 12, 2018

    Debt Relief has kept me informed throughout this process of negotiating debt reduction. I’m very satisfied with their level of service, professionalism and results. Guiding me through this all the way, I can see a brighter future ahead because of Debt Relief and I am truly thankful.

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    Staff

    Reviewed March 12, 2018

    National Debt Relief was a life saver for me & my family! I went from not being able to relax to living a stress free life since I involved this company. One of the best choices I’ve ever made!! Niki ** got it all started for me. Thank you so much for being so kind and understanding!!

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    National Debt Relief Company Information

    Social media:
    Company Name:
    National Debt Relief
    Company Type:
    Private
    Year Founded:
    2009
    Address:
    180 Maiden Lane, 30th Floor
    City:
    New York
    State/Province:
    NY
    Postal Code:
    10038
    Country:
    United States
    Website:
    www.nationaldebtrelief.com

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